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HP Laptop 4311S User's Manual

1. 4 32 Maintenance and Service Guide Removal and replacement procedures 17 If it is necessary to replace the display panel cable Turn the display panel upside down with the bottom edge toward you Fold back the flap O in the display shielding that covers the display panel cable connector Release the adhesive support strip that secures the display panel cable to the display panel Release the support bar that secures the display panel cable to the display panel Disconnect the display panel cable from the connector on the back of the display panel gt oOo ao gp Remove the display panel cable O The display panel cable is available using the following spare part numbers 577663 001 for use only on computer models equipped with a webcam 577190 001 for use only on computer models not equipped with a webcam 18 If it is necessary to replace the microphones and cables a Release the microphone receivers O from the clips built into the display enclosure b Release the microphone cables from the clips and routing channel built into the left side of the display enclosure c Remove the microphones and cables The microphones and cables are included in the Display Cable Kits using the following spare part numbers 577228 001 for use only on computer models equipped with WWAN capability 578365 001 for use only on computer models not equipped with WWAN capability Maintenance and S
2. 4 Remove the battery see Battery on page 4 7 5 Remove the following components Hard drive see Hard drive on page 4 9 TP Memory wireless module compartment cover see WLAN module on page 4 12 Optical drive see Optical drive on page 4 18 a o Keyboard and switch cover see Keyboard and switch cover on page 4 20 o Palm rest see Palm rest on page 4 25 rh Display assembly see Display assembly on page 4 27 g Top cover see Top cover on page 4 36 4 42 Maintenance and Service Guide Removal and replacement procedures Remove the modem module 1 Remove the two Phillips PM2 0x4 0 screws O that secure the modem module to the system board 2 Lift the modem module away from the system board to disconnect it 3 Disconnect the modem module cable from the modem module 4 Remove the modem module Reverse this procedure to install the modem module Maintenance and Service Guide 4 43 Removal and replacement procedures Modem module cable Q The modem module cable is included in the Cable Kit spare part number 577214 001 Before removing the modem module cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the
3. 504664 002 Broadcom 4322AGN 802 11b g n WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay
4. Color Quantity Length Thread Black 1 11 0 mm 2 5 mm Head diameter 5 0 mm Where used One screw that secures the hard drive to the computer screw is secured to the hard drive bracket 7 2 Maintenance and Service Guide Screw listing Phillips PM3 0x4 0 screw ip mm hhith Color Quantity Length Thread Head diameter Silver 4 4 0 mm 3 0 mm 5 0 mm Where used 4 screws that secure the hard drive bracket to the hard drive Maintenance and Service Guide 7 3 Screw listing Phillips PM2 5x4 0 screw um mm tilda Color Quantity Length Thread Black 8 4 0 mm 2 5 mm Where used O Two screws that secure the WLAN module to the computer Two screws that secure the WWAN module to the computer Head diameter 5 0 mm 7 4 Maintenance and Service Guide Screw listing Phillips PM2 5x8 0 screw pum mm imitador Color Quantity Length Thread Head diameter Black 1 8 0 mm 2 5 mm 5 0 mm Where used One screw that secures the optical drive to the computer T Maintenance and Service Guide 7 5 Screw listing Slotted Torx T8M2 5x7 0 screw uu mm Hill Color Quantity Length Thread Black 14 7 0 mm 2 5 mm Where used O Two screws that secure the switch cover to the computer Two screws that secure the keyboard to the computer f a I ee ee Head diameter 5 0 mm 7 6 Maintenance and Service Guide Screw listing Where used One
5. Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog OO CO NI o oo Ba OJIN 5 VDC o Ground a _ Monitor detect N DDC 2B data wo Horizontal sync A Vertical sync al DDC 2B clock 9 2 Maintenance and Service Guide Connector pin assignments HDMI 19 17 151311 9 7 5 3 1 18 16 141210 8 6 4 2 Pin Signal 1 TMDS data 2 2 TMDS data 2 shield 3 TMDS data 2 4 TMDS data 1 5 TMDS data 1 shield 6 TMDS data 1 7 TMDS data 0 8 TMDS data 0 shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect Maintenance and Service Guide 9 3 Connector pin assignments RJ 11 modem Pin 12345678 Signal Unused Tip Ring Unused Unused Unused Unused 0 NI DO oF A WO LY Unused 9 4 Maintenance and Service Guide RJ 45 network Pin 12345678 Signal Transmit Connector pin assignments Transmit Receive Unused Unused Receive Unused 0 NI DO oO A WO LY Unused Maintenance and Service Guide 9 5 Connector pin assignments Universal Serial Bus Pin Si
6. 2 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Er frequently used system functions when pressed in combination with the fn key 2 4 Maintenance and Service Guide Lights External component identification Q Your computer may look slightly different from the illustration in this section Item Component 1 Caps lock light Description On Caps lock is on 2 Info Center QuickLook light E On The computer is on E Blinking 5 times O When the computer is on press the button to launch Info Center When the computer is off or in Hibernation press the button to launch QuickLook E Off The computer is off or in the Sleep Standby in Windows XP or Hibernation state 3 Wireless light E Blue An integrated wireless device such as a WLAN device and or a Bluetooth device is on E Amber All wireless devices are off 4 Volume mute light E Turquoise Computer sound is on E Amber Computer sound is off 5 Volume down light Blinking The volume scroll zone is being used to decrease speaker volume 6 Volume up light Blinking The
7. Keyboard and switch cover on page 4 20 Palm rest see Palm rest on page 4 25 Display assembly see Display assembly on page 4 27 Top cover see Top cover on page 4 36 mye mo System board see System board on page 4 47 Fan and heat sink see Fan and heat sink on page 4 51 jats Maintenance and Service Guide 4 55 Removal and replacement procedures Remove the processor 1 Use a flat bladed screwdriver to turn the processor locking screw one half turn counterclockwise until you hear a click 2 Lift the processor straight up and remove it When you install the processor the gold triangle on the processor must be aligned with the triangle O embossed on the processor socket Reverse this procedure to install the processor 4 56 Maintenance and Service Guide 5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load Q Some of the Computer Setup menu items listed in this chapter may not be supported by your computer An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the scree
8. WLAN module on page 4 12 Optical drive see Optical drive on page 4 18 Keyboard and switch cover see Keyboard and switch cover on page 4 20 es aos fs Palm rest see Palm rest on page 4 25 f Display assembly see Display assembly on page 4 27 Remove the top cover 1 Turn the computer upside down with the front toward you 2 Remove the four slotted Torx T8M2 5x7 0 screws O and the three Phillips PM2 0x3 0 screws that secure the top cover to the base enclosure 4 36 Maintenance and Service Guide Removal and replacement procedures 3 Turn the computer right side up with the front toward you 4 Disconnect the power connector cables O from the system board 5 Release the power connector cables from the clips and routing channel built into the top cover 6 Disconnect the network cable O from the system board 7 Release the network cable from the clips O and routing channel built into the top cover 8 Remove the five slotted Torx T8M2 5x7 0 screws O and the Torx T8M2 5x6 0 screw that secure the top cover to the base enclosure Maintenance and Service Guide 4 37 Removal and replacement procedures 9 Release the ExpressCard slot bezel O by pressing in on it and then remove the bezel 10 Lift the rear edge O of the top cover until it detaches from the base enclosure 11 Remove the top cover O by lifting it straight up Reverse this procedure to install th
9. HD 1280 x 720 720P BrightView LED display assembly E Supports privacy filter Continued Maintenance and Service Guide Category Memory Description 2 customer accessible upgradable memory module slots Supports dual channel memory Supports the following DDR3 configurations at 1333 MHz in all countries and regions except Brazil Ml 8192 MB total system memory 4096 x 2 dual channel E 6144 MB total system memory 4096 2048 dual channel Ml 5120 MB total system memory 4096 1024 dual channel E 4096 MB total system memory 4096 x 1 E 4096 MB total system memory 2048 x 2 dual channel E 3072 MB total system memory 2048 1024 dual channel E 2048 MB total system memory 1024 x 2 dual channel E 2048 MB total system memory 2048 x 1 E 1024 MB total system memory 1024 x 1 PM45 chipset Y GMA45 chipset Y Product description GL40 chipset Y Supports the following DDR3 configurations at 1333 MHz in Brazil E 3072 MB total system memory 2048 1024 dual channel E 2048 MB total system memory 1024 x 2 dual channel E 2048 MB total system memory 2048 x 1 E 1024 MB total system memory 1024 x 1 Continued Maintenance and Service Guide Product description Category Hard drives Description Supports 9 50 mm 6 35 cm 2 50 in hard drives Supports HP 3D DriveGuard Hard Drive Protection Customer accessible Serial ATA SATA Supports
10. Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostaticsafe container Maintenance and Service Guide Removal and replacement procedures The following table shows how humidity affects the electrostatic voltage levels generated by different activities AN CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until they arrive at static fr
11. WLAN module on page 4 12 Optical drive see Optical drive on page 4 18 a 9 Keyboard and switch cover see Keyboard and switch cover on page 4 20 e Palm rest see Palm rest on page 4 25 f Display assembly see Display assembly on page 4 27 g Top cover see Top cover on page 4 36 When replacing the system board be sure that the following additional components are removed from the defective system board and installed on the replacement system board E SIM see SIM on page 4 8 WLAN module see WLAN module on page 4 12 Memory modules see Memory module on page 4 16 WWAN module see WWAN module on page 4 17 Modem module see Modem module on page 4 42 Fan and heat sink see Fan and heat sink on page 4 51 RTC battery see RTC battery on page 4 54 Processor see Processor on page 4 55 Maintenance and Service Guide 4 47 Removal and replacement procedures Remove the system board 1 Release the ZIF connector to which the USB board cable is attached and then disconnect the USB board cable from the system board 2 Disconnect the Bluetooth module cable from the system board 3 Disconnect the modem module cable from the modem module 4 Release the SD Card Reader slot bezel by pressing in on it and then remove the bezel 5 Release the two ZIF connectors O to which the two power button board cables are attached
12. When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Maintenance and Service Guide 4 1 Removal and replacement procedures Drive handling ZN CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid d
13. and then disconnect the cables from the system board 4 48 Maintenance and Service Guide Removal and replacement procedures 6 Remove the two Torx T8M2 5x6 0 screws O that secure the system board to the base enclosure 7 Loosen the Phillips PM2 0x9 0 captive screw that secures the fan and system board to the base enclosure 8 Use the optical drive connector O to lift the left side of the system board until it rests at an angle 9 Remove the system board O by sliding it away from the base enclosure at an angle Reverse this procedure to install the system board Maintenance and Service Guide 4 49 Removal and replacement procedures Network cable Q The network cable is included in the Cable Kit spare part number 577214 001 Before removing the network cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components mg opao sp Hard drive see Hard drive on page 4 9 Memory wireless module compartment cover see WLAN module on page 4 12 Optical dri
14. running utilities or changing Windows settings Refer to Help and Support for more information 8 2 Maintenance and Service Guide Backup and recovery Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files E Windows recovery tools You can use the Backup and Restore Center to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly E f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory Q If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this chapter Using the Windows recovery tools To recover information you previously backed up follow these steps 1 Select Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to recover your entire computer select models only or your files Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password f
15. 490371 AA1 Power cord for use in the People s Republic of China 490371 AB1 Power cord for use in Taiwan 490371 AD1 Power cord for use in South Korea 490371 AR1 Power cord for use in South Africa 490371 BB1 Power cord for use in Israel 490371 D01 Power cord for use in Argentina 490371 D61 Power cord for use in India 504593 003 Broadcom 4312G 802 11b g WLAN module for use in Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands Continued Maintenance and Service Guide 3 15 Illustrated parts catalog Spare part number 504593 004 Description Broadcom 4312G 802 11b g WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Ho
16. 65 W PFC RC V HP Smart Adapter for use only on computer models equipped with graphics subsystems with UMA memory 577171 001 Webcam module 577172 001 13 3 in LED HD AntiGlare display assembly without webcam in black trim includes 2 WLAN antenna transceivers and cables nameplate and logo 577173 001 13 3 in LED HD AntiGlare display assembly with webcam and 2 WWAN antennas in black trim includes 2 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables nameplate and logo 577174 001 13 3 in LED HD AntiGlare display assembly with webcam in black trim includes 2 WLAN antenna transceivers and cables nameplate and logo 577175 001 13 3 in LED HD 1366 x 768 BrightView display assembly with webcam in black trim includes 2 WLAN antenna transceivers and cables nameplate and logo 577176 001 13 3 in LED HD 1366 x 768 BrightView display assembly with webcam and 2 WWAN antennas in black trim includes 2 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables nameplate and logo 577177 001 13 3 in LED HD 1366 x 768 BrightView display assembly without webcam in black trim includes 2 WLAN antenna transceivers and cables nameplate and logo 577178 001 13 3 in LED HD 1280 x 720 BrightView display assembly without webcam in black trim includes 2 WLAN antenna transceivers and cables nameplate and logo 577179 001 13 3 in LED HD 1280 x 720 BrightView display assembly with webcam in black tr
17. 8 3 Backup and recovery Using f11 CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f11 follow these steps 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition To find the partition select Start gt Computer Q If the HP Recovery partition has been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this chapter 3 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions Using a Windows Vista operating system DVD purchased separately If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the co
18. A Ge korea a beh 3 9 Display assembly subcomponents ooo 3 10 Plastics Kitano ess ts a e eb is 3 12 Mass storage devices reiii ninn a A E A i ae lst Wd hte iia 3 13 Miscellaneous patts ra 2b eee A A bea Sev bed ooo eee 3 14 Sequential part number listing 2 2 nett e ene beeen ens 3 15 Maintenance and Service Guide iv Contents 4 Removal and replacement procedures Preliminary replacement requirements o 4 1 Tools requiera is td e oe le 4 1 Service CONSIETAONS oler a et a ide tes 4 1 Grounding g idelihes esur enaa la a O MEN e heal sl taa fs 4 2 Component replacement procedures 0 0 cece cc ereere 4 5 Service tag eee toyed See a wk ade ot Dl ie aa Cats NN 4 5 Computer f et igeri creto rinri A a eee ai 4 6 Beatle nyse Sars sates Wests tooled ucts A AN diag Dds Ao BR AIR an Bouts 4 7 SIM ese ce beet heb howd Hexg het HOS OEE ones Hee Hk new et oe bo tre hearse 4 8 Hard drives sss iaa eh Le oon ern ed aot E eet ale pee eels de gage a 4 9 WLAN modul s inene 3 oye en SRL fe ee ts Eee 4 12 Memory Module vii ea Ad en EN Ru AN og SU ay id 4 16 WWAN module i cias cas rs Phen iawn ite eas we ea 4 17 Optical dei iaa Pe er Mace gp o ed gig Abts wale 4 18 Keyboard and Switch cover curia eek wa uke eke al ee we he ener leet 4 20 Speakers oth A did A 4 24 Pal testo co ts a tl a a tdo 4 25 Display assembly eritrocitos 4 27 LOPE att tl o A A A a A TE AE a BASS a WARE looks 4 36 USB boarde ieai A Se a ee Se ee
19. Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the optical drive 1 Remove the slotted Phillips PM2 5x8 0 screw O that secures the optical drive to the computer 2 Insert a flat bladed screwdriver or similar tool into the optical drive tab access and then press the tab to the left to release the optical drive from the computer 3 Remove the optical drive from the optical drive bay 4 18 Maintenance and Service Guide Removal and replacement procedures 4 If it is necessary to replace the optical drive bracket follow these steps a Position the optical drive with the rear toward you b Remove the three Phillips PM2 0x4 0 screws O that secure the optical drive bracket to the optical drive c Remove the optical drive bracket Reverse this procedure to reassemble and install the optical drive Maintenance and Service Guide 4 19 Removal and replacement procedures Keyboard and switch cover Q The switch cover spare part kit includes an LED board and cable Description Spare part number Switch cover in black trim 577207 001 Switch cover in red trim 577208 001 Q The keyboard spare part kit includes a keyboard cable Keyboard for use in country Keyboard for u
20. If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components mo ao Ff Bf g Hard drive see Hard drive on page 4 9 Memory wireless module compartment cover see WLAN module on page 4 12 Optical drive see Optical drive on page 4 18 Keyboard and switch cover see Keyboard and switch cover on page 4 20 Palm rest see Palm rest on page 4 25 Display assembly see Display assembly on page 4 27 Top cover see Top cover on page 4 36 Remove the power button board 1 Release the two ZIF connectors to which the two power button board cables are attached and then disconnect the cables from the system board 2 Detach the power button board from the base enclosure The power button board is attached to the base enclosure with double sided tape 3 Remove the power button board and cables Reverse this procedure to install the power button board 4 46 Maintenance and Service Guide Removal and replacement procedures System board Q The system board spare part kit includes repl
21. Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter f
22. Service Guide Illustrated parts catalog Item Description Spare part number Cable Kit includes 577214 001 8a Modem module cable includes RJ 11 connector 8b Bluetooth module cable 8c Power connector cable 8d Network cable includes RJ 45 connector Q See Cable Kit on page 3 9 for more Cable Kit spare part information 9 USB board includes cable 577659 001 10 Modem module The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 577214 001 E For use in all countries and regions except Australia and New Zealand 510100 001 E For use only in Australia and New Zealand 510100 011 11 Power button board includes two cables E For use only on computer models equipped with WWAN capability includes SIM slot 577662 001 E For use only on computer models not equipped with WWAN capability 577661 001 12 System board includes replacement thermal material PM45 system board for use only on computer models equipped with graphics subsystems with discrete memory E For use only on computer models equipped with WWAN capability 577223 001 E For use only on computer models not equipped with WWAN capability 577222 001 GM45 system board for use only on computer models equipped with graphics subsystems with UMA memory E For use only on computer models equipped with WWAN capability 577225 001 E For use only on computer models not equippe
23. Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Spare part number 480985 001 504664 001 504664 002 Intel WiFi Link 5100 802 11b g WLAN module for use only in Pakistan Russia and the Ukraine 482957 001 Continued Maintenance and Service Guide Illustrated parts catalog Item 22 Description Spare part number WLAN module continued 802 11b g WLAN module E Broadcom 4312G 802 11b g WLAN module for use in Canada the Cayman Islands 504593 003 Guam Puerto Rico the United States and the U S Virgin Islands E Broadcom 4312G 802 11b g WLAN module for use in Afghanistan Albania Algeria 504593 004 Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodi
24. and receive wireless signals to communicate with wireless wide area networks WWAN 3 Internal microphones 2 Record sound 4 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 5 Webcam light select models only On The webcam is in use 6 Webcam select models only Records audio and video and captures still photographs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulation notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Maintenance and Service Guide External component identification Top components Buttons and fingerprint reader Item 1 Component Speakers 2 Description Produce sound 2 Info Center QuickLook button Launches Info Center or QuickLook 3 Wireless button Turns the wireless feature on or off but does not establish a wireless connection You must set up or access a wireless network to establish a wireless connection 4 Volume mute button Mutes and restores speaker sound 5 Volume scroll zone Adjusts speaker volume Slide your finger to the left to decrease volume and to the right to increas
25. beekas 8 3 Using the Windows recovery tools 6 0 eee cece cent tenet eee n ees 8 3 Using PU cuentas a ehla caus ies sian ans wl se ere plant ata tacts el pas 8 4 Using a Windows Vista operating system DVD purchased separately o ooooooooo oo o 8 4 Backup and recovery in Windows XP 0 0 ccc eee tenet nent eee ee eae 8 5 IN A E ea ee rails 8 5 Backing up your information oo 8 5 Performing a TECOVELY ii a A gene en Hee eee pe do eee 8 6 9 Connector pin assignments Audio in microphone v4 cre eier ew See cee ea SAE hoe aig Fa Gere Gee ees 9 1 Audio out headphone a cir A e da a eee Eade aaa he ee 9 1 External A Sn SL ees Eee a 9 2 DM A A E AS A A A oe A oe la ds 9 3 RIAU GMOdEM A eae oh ee eae sean le nah ese ae dee ade ae ees 9 4 RJ 45 GECWOLK ci it a E a aw eg A E E O E E E E Eo ee 9 5 Universal Serial BUS a A a a ais 9 6 Maintenance and Service Guide vi Contents 10Power cord set requirements Requirements for all countries and regions ooo oooooooronco rr 10 1 Requirements for specific countries and regionS 2 0 eee cette eee 10 2 11 Recycling BUS behind eines is date dhe eds a aces ine eden ed 11 1 DIS plays sen Seales Bethe ee ine ane WR a do lnk tate 11 1 Index vii Maintenance and Service Guide Category Product name Description PM45 chipset HP ProBook 4310s Y Notebook PC HP ProBook 4311s Y Notebook PC People s Republic of China only 1 Pro
26. controller 2934 IRQ21 Intel ICH9M E M SATA AHCI controller IRQ22 Intel ICH9 family USB universal host controller 2935 Default configuration other possible audio configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none ExpressCards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Q For operating systems after Windows 2000 APIC Advanced programming interrupt controller is used 6 8 Maintenance and Service Guide Specifications System I O address specifications 1 0 address hex System function shipping configuration 000 01F DMA controller 020 021 Program interrupt controller 024 025 Program interrupt controller 028 029 Program interrupt controller 02C 03D Program interrupt controller 02E 02F Motherboard resources 030 031 Program interrupt controller 034 035 Program interrupt controller 038 039 Program interrupt controller 03C 03D Program interrupt controller 040 043 System timer 04E 04F Motherboard resources 050 053 System timer 060 Standard 101 102 key or Microsoft natural keyboard 061 Motherboard resources 062 Microsoft ACPI compliant embedded controller 063 Motherboard resources 064 Standard 101 102 key or Microsoft natural keyboard 065 Motherboard resources 066 Microsoft ACPI compliant embedded controller 067 Moth
27. for use in Germany includes cable 577205 051 Keyboard for use in France includes cable 577205 061 Keyboard for use in Italy includes cable 577205 071 Keyboard for use in Spain includes cable 577205 081 Keyboard for use in Denmark includes cable 577205 091 Keyboard for use in Norway includes cable Continued 3 18 Maintenance and Service Guide Spare part number Illustrated parts catalog Description 577205 121 Keyboard for use in French Canada includes cable 577205 131 Keyboard for use in Portugal includes cable 577205 141 Keyboard for use in Turkey includes cable 577205 161 Keyboard for use in Latin America includes cable 577205 171 Keyboard for use in Saudi Arabia includes cable 577205 201 Keyboard for use in Brazil includes cable 577205 211 Keyboard for use in Hungary includes cable 577205 221 Keyboard for use in the Czech Republic includes cable 577205 231 Keyboard for use in Slovakia includes cable 577205 251 Keyboard for use in Russia includes cable 577205 261 Keyboard for use in Bulgaria includes cable 577205 281 Keyboard for use in Thailand includes cable 577205 291 Keyboard for use in Japan includes cable 577205 A41 Keyboard for use in Belgium includes cable 577205 AB1 Keyboard for use in Taiwan includes cable 577205 AD1 Keyboard for use in South Korea includes cable 577205 B31 Key
28. for use only on computer models equipped with graphics subsystems with UMA memory and equipped with WWAN capability includes replacement thermal material 577226 001 Heat sink for use only on computer models equipped with a graphics subsystem with UMA memory includes replacement thermal material 577227 001 Heat sink for use only on computer models equipped with a graphics subsystem with discrete memory includes replacement thermal material 577228 001 Display Cable Kit for use only on computer models equipped with WWAN capability includes WLAN and WWAN antenna transceivers and cables and microphones and cables 577659 001 USB board includes cable 577661 001 Power button board for use only on computer models not equipped with WWAN capability includes two cables 577662 001 Power button board for use only on computer models equipped with WWAN capability includes SIM slot and two cables 577663 001 Display panel cable for use only on computer models equipped with a webcam 578365 001 Display Cable Kit for use only on computer models not equipped with WWAN capability includes WLAN antenna transceivers and cables and microphones and cables 579212 001 320 GB 7200 rpm hard drive includes hard drive connector and hard drive bracket 579213 001 500 GB 7200 rpm hard drive includes hard drive connector and hard drive bracket 579319 001 6 cell 2 20 Ah 37 Wh Li ion battery 579320 001 8 cell 2 55 Ah 73 Wh Li ion battery 581926 001 RTC
29. is 4 39 Bluetooth mod l catala ds A Beets wate Alay Nee oka PA ed ie 4 40 Modem mod le core tit a a E EEE A E bok ec dees 4 42 Modem module cablei iene ra A A 4 44 Power connector Cabl ici oe be Boe bee a e e a 4 45 Power button board toe up hat ee oe SU A ee is 4 46 System DO iia sia a e ah on ae daw eka eee OO be 4 47 Network Cable unto aint bs a tods whee Me galos 4 50 Fan and heatsink id a A ad eee ined he ue wend 4 51 RTG battery ca A deis 4 54 PrOCESSOL coro cs A A Glee ew a aaa ota fa nadia a 4 55 5 Computer Setup Starting Computer Set p praia ada Dita pos aaa a he hawt 5 1 Using Computer elPicin gd oe eb lees Ghee cee hei edhe E Ee yen E hee yee deeds 5 1 Navigating and selecting in Computer Setup 0 0 0 cee cee eens 5 1 Computer Setup MENUS A ee ea Ea ee Ba dee oo eee ed 5 3 File m t taiat lt it cae eae ese Ae Bie ehh eR A de i lah tae AL te 5 3 Security MeCN ai A GEM ERS PR be A eee hare Gee es See 54 Diagnostics MENO ri a a E IE A A IA E AA 5 5 System Configuration Mea sreo ccc ee eee ene n eee n ees 5 5 Maintenance and Service Guide Contents 6 Specifications Computer Specifications uba dea a dada 6 1 13 3 m display specifications ia da A ee AA A ee ie ARRE 6 2 Hard drive Specifications cd a ed eds 6 3 Blu ray ROM DVD R RW SuperMulti Double Layer Drive specifications o ooo oo oooooooo 6 4 DVD RW and CD RW SuperMulti Double Layer Drive specifications ooooooooocmoooo
30. module by pulling it away from the slot at an angle WLAN modules are designed with a notch O to prevent incorrect insertion of the WLAN module into the WLAN module slot Reverse this procedure to install the WLAN module Maintenance and Service Guide 4 15 Removal and replacement procedures Memory module Description Spare part number 2048 MB memory module 1333 MHz DDR2 577197 001 1024 MB memory module 1333 MHz DDR2 577196 001 Before removing the memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the memory wireless module compartment cover see WLAN module on page 4 12 Remove the memory module Q The top memory module slot is for expansion memory and the bottom slot is for primary memory 1 Pull away the retention clips on each side of the memory module to release the memory module The memory module tilts up CAUTION To prevent damage to the memory module hold it by the edges only Do not touch the components on the memory module 2 Grasp the edge of
31. ownership tag Maintenance and Service Guide Diagnostics menu Select System Diagnostics Menu System Configuration menu Computer Setup To do this E System Information Displays the following information A Identification information for the computer and the batteries in the system A Specification information for the processor cache and memory size system ROM video revision and keyboard controller version E Start up Test Verifies the system components needed for starting the computer E Run In Test Runs a comprehensive check on system memory E Hard Disk Test Runs a comprehensive self test on any hard drive in the system Q Some of the listed System Configuration options may not be supported by your computer Select Language To do this Change the Computer Setup language Boot Options E Set a Startup Menu delay in seconds E Enable disable Custom Logo disabled by default E Enable disable CD ROM boot enabled by default E Enable disable SD Card boot enabled by default E Enable disable floppy boot enabled by default E Enable disable PXE Internal NIC boot enabled by default E Set the Express Boot Popup delay in seconds E Set the boot order Device Configurations E Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following O Use of a USB keyboard in Computer Setup even when a Windows operating syst
32. removal 4 20 spare part numbers 3 3 3 4 3 18 3 19 4 20 keys esc 2 4 fn 2 4 function 2 4 numeric keypad 2 4 Windows applications 2 4 Windows logo 2 4 L language changing in Computer Setup 5 5 left side components 2 9 legacy support USB 5 1 5 5 light components 2 5 lights battery 2 9 caps lock 2 5 drive 2 7 Info Center QuickLook 2 5 power 2 5 volume down 2 5 volume mute 2 5 volume up 2 5 webcam 2 1 wireless 2 5 M mass storage devices spare part numbers 3 13 memory module removal 4 16 spare part numbers 3 6 4 16 memory module compartment 2 10 memory product description 1 3 memory wireless module compartment cover illustrated 3 12 removal 4 14 microphone locations 2 1 product description 1 4 removal 4 33 microphone jack connector pinout 9 1 location 2 7 model name 3 1 4 5 modem jack connector pinout 9 4 location 2 9 modem module removal 4 42 spare part numbers 3 5 3 17 4 42 modem module cable illustrated 3 9 removal 4 44 modem product description 1 5 monitor port connector pinout 9 2 location 2 8 N network cable illustrated 3 9 removal 4 50 Maintenance and Service Guide Index 3 Index network jack connector pinout 9 5 location 2 8 numeric keypad keys 2 4 O Operating system product description 1 7 1 8 optical drive location 2 9 precautions 4 2 product description 1 4 removal 4 18 spare part numbers 3 6 3 13 3 18 4 18 spe
33. screw that secures the palm rest to the computer Where used 4 screws that secure the top cover to the base enclosure Where used 5 screws that secure the top cover to the base enclosure i gt l Maintenance and Service Guide 7 7 Screw listing Torx T8M2 5x6 0 screw mm lids Color Quantity Length Thread Black 12 6 0 mm 2 5mm Where used 5 screws that secure the display assembly to the computer Head diameter 5 0 mm Maintenance and Service Guide Where used 4 screws that secure the display bezel to the display assembly eee ee Where used 2 screws that secure the system board to the base enclosure Screw listing Maintenance and Service Guide 7 9 Screw listing Phillips PM2 0x4 0 screw uu mm Haiti Color Quantity Length Thread Black 13 4 0 mm 2 0 mm Where used 3 screws that secure the optical drive bracket to the optical drive Head diameter 4 5mm Maintenance and Service Guide Screw listing Where used 4 screws that secure the speakers to the switch cover Where used 2 screws that secure the modem module to the system board Maintenance and Service Guide 7 11 Screw listing Phillips PM2 0x5 0 screw m mati drnn Color Quantity Length Thread Head diameter Black 2 5 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the switch cover to the computer in the battery bay 7 12 Maintenance and Se
34. settings and then click Next 4 Follow the on screen instructions Q For additional information on initiating a recovery in Windows perform a search for this topic in Help and Support Recovering the operating system and programs CAUTION The recovery process reformats and completely erases the hard drive All files you have created and any software installed on the computer are permanently removed The recovery process reinstalls the original operating system software and drivers Software drivers and updates not installed by HP must be manually reinstalled To recover your operating system and programs follow these steps 1 If possible back up all personal files Insert the Operating System disc into the optical drive Shut down the computer Turn on the computer Follow the on screen instructions to install the operating system Nn FW DN After the operating system is installed remove the Operating System disc and insert the Driver Recovery disc 7 Follow the on screen instructions to install the drivers and programs 8 6 Maintenance and Service Guide 9 Connector pin assignments Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground Maintenance and Service Guide 9 1 Connector pin assignments External monitor Pin
35. the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 507955 002 Intel Core2 Duo T9600 2 80 GHz processor 6 MB L2 cache 1066 MHz FSB includes replacement thermal material 507960 001 Intel Core2 Duo P8700 2 53 GHz processor 3 MB L2 cache 1066 MHz FSB includes replacement thermal material 507966 001 Intel Core2 Duo P7370 2 00 GHz processor 3 MB L2 cache 1066 MHz FSB includes replacement thermal material Continued 3 16 Maintenance and Service Guide Spare part number Illustrated parts catalog Description 510100 001 Modem module for use in all countries and regions except Australia and New Zealand The modem module spare part kit does not include a modem module cable The modem module cable is i
36. 1 for use only on computer models not equipped with WWAN capability Reverse this procedure to reassemble and install the display assembly Maintenance and Service Guide 4 35 Removal and replacement procedures Top cover Q The top cover spare part kit includes a palm rest TouchPad and cable and TouchPad button board and cable Description Spare part number For use only on computer models equipped with fingerprint reader in black trim includes fingerprint 577216 001 reader board and cable For use only on computer models equipped with fingerprint reader in red trim includes fingerprint 577218 001 reader board and cable For use only on computer models not equipped with fingerprint reader in black trim 577217 001 For use only on computer models not equipped with fingerprint reader in red trim 577219 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components Hard drive see Hard drive on page 4 9 Memory wireless module compartment cover see
37. 1 5 ms 2 0 ms 2 0 ms Average 14 0 ms 12 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 22 0 ms 22 0 ms 22 0 ms Logical blocks 976 773 168 625 142 448 488 397 168 312 581 808 Disc rotational speed 7200 and 7200 and 7200 rpm 7200 rpm 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly Q Certain restrictions and exclusions apply Contact technical support for details Maintenance and Service Guide Specifications Blu ray ROM DVD R RW SuperMulti Double Layer Drive specifications Applicable disc Read Write BD ROM BD ROM DL BD R BD R DL BD RE BD RE DL DVD ROM DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM Ver 2 CD DA CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and form 2 Photo CD single and multiple sessions CD Extra CD R CD RW and CD TEXT DVD RAM Ver 2 DVD R DVD R CD R and CD ROM Access time BD DVD Random lt 230 ms lt 180 ms Cache buffer 4 5 MB Data transfer rate 2X BD RAM 9 MB sec 8X DVD 2 400 KB sec 16X CD R 2 400 KB sec 16X CD RW 2 400 KB sec Maintenance and Service Guide Specifications DVD RW and CD RW SuperMulti Double Layer Drive specifications Applicable disc Read Write CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA MIXE
38. 5 restoring factory settings 5 2 5 3 restoring security defaults 5 6 restoring the hard drive 8 2 right side components 2 8 RJ 11 jack connector pinout 9 4 location 2 9 RJ 45 jack connector pinout 9 5 location 2 8 RTC battery removal 4 54 spare part number 3 5 3 20 4 54 Index 4 Maintenance and Service Guide Index Rubber Feet Kit spare part number 3 6 3 19 4 6 run in test 5 5 S SATA Serial Advanced Technology Attachment devices AHCI Advanced Host Controller Interface 5 6 IDE Integrated Drive Electronics 5 6 Screw Kit spare part number 3 14 3 19 screw listing 7 1 SD Card Reader 2 7 SD Card Reader slot bezel illustrated 3 4 3 12 removal 4 48 security cable slot 2 8 Security menu 5 4 allow reset of HP ProtectTools security keys 5 4 always prompt for HP SpareKey enrollment 5 4 Automatic DriveLock 5 4 change password 5 4 Disk Sanitizer 5 4 DriveLock 5 4 HP SpareKey 5 4 HP SpareKey enrollment 5 4 password policy 5 4 set up BIOS administrator password 5 4 System IDs 5 4 user management 5 4 security product description 1 6 service considerations 4 1 serviceability product description 1 8 set security level 5 6 SIM slot 2 10 SIM removal 4 8 speakers location 2 2 removal 4 24 spare part number 3 3 3 19 4 24 specifications Blu ray ROM DVD R RW SuperMulti Double Layer Drive 6 4 computer 6 1 display assembly 6 2 DVD RW and CD RW SuperMulti Double Layer Drive 6 5 DVD ROM Drive 6 6 hard dri
39. 80 x 720 BrightView display assembly with webcam in black trim 577179 001 Ml 1280 x 720 BrightView display assembly with webcam in red trim 577188 001 1280 x 720 BrightView display assembly without webcam in black trim 577178 001 E 1280 x 720 BrightView display assembly without webcam in red trim 577187 001 See Display assembly subcomponents on page 3 10 for display assembly internal component spare part information 2 Switch cover includes LED board and cable E In black trim 577207 001 E in red trim 577208 001 3 Speakers include cables 577215 001 4 Keyboard includes keyboard cable E For use in Belgium 577205 A41 E For use in Brazil 577205 201 E For use in Bulgaria 577205 261 E For use in the Czech Republic 577205 221 E For use in Denmark 577205 081 E For use in France 577205 051 E For use in French Canada 577205 121 E For use in Germany 577205 041 E For use in Greece 577205 DJ1 E For use in Hungary 577205 211 Continued Maintenance and Service Guide 3 3 Illustrated parts catalog Item Description Spare part number 4 Keyboard continued E For use in Iceland 577205 DD1 E For use in Israel 577205 BB1 E For use in Italy 577205 061 E For use in Japan 577205 291 E For use in Latin America 577205 161 E For use in the Netherlands 577205 B31 E For use in Norway 577205 091 E For use in Portugal 577205 131 E For use in Russia 577205 251 E For use in Saudi Arabia 577205 171 E For use in Slova
40. CH9 family USB universal host controller 2936 7040 705F ICH9 family USB universal host controller 2935 7060 707F ICH9 family USB universal host controller 2934 7080 709F ICH9 family USB universal host controller 2939 70A0 70BF ICH9 family USB universal host controller 2938 70C0 70DF ICH9 family USB universal host controller 2937 70E0 70E7 ICH9M E M SATA AHCI controller 70E8 70EF ICH9M E M SATA AHCI Controller 70FO 70F7 Mobile Intel 4 Series express chipset family 70F8 70FB ICH9M E M SATA AHCI controller 70FC 70FF ICH9M E M SATA AHCI controller EF80 EF9F Motherboard resources FEOO FEOF Motherboard resources FE80 EF8F Motherboard resources FFFF Motherboard resources 6 10 Maintenance and Service Guide 7 Screw listing This chapter provides specification and reference information for the screws used in the computer The screws listed in this chapter are available in the Screw Kit spare part number 577213 001 Phillips PM2 0x6 0 captive screw um mm bimbo Color Quantity Length Thread Head diameter Black 4 6 0 mm 2 0 mm 5 0 mm Where used Two captive screws that secure the hard drive cover to the computer screws are secured to the cover by C clips Two captive screws that secure the memory wireless module compartment cover to the computer screws are secured to the cover by C clips Maintenance and Service Guide 7 1 Screw listing Phillips PM2 5x11 0 captive screw Aum mad dra
41. D MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW and DVD RAM CD R CD RW DVD R DVD RW DVD R DVD RW and DVD RAM Access time Random CD lt 175 ms DVD lt 230 ms Cache buffer 2 5 MB Data transfer rate 24X CD ROM 8X DVD 24X CD R 16X CD RW 8x DVD R 4X DVD RW 8X DVD R 4X DVD RW 2 4X DVD R 9 5X DVD RAM 3 600 KB sec 10 800 KB sec 3 600 KB sec 2 400 KB sec 10 800 KB sec 5 400 KB sec 10 800 KB sec 5 400 KB sec 2 700 KB sec 6 750 KB sec Transfer mode Multiword DMA mode Maintenance and Service Guide Specifications DVD ROM Drive specifications Applicable disc Read Write CD DA CD E G CD MIDI CD R and CD RW CD TEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CDEXTRA Portfolio CD R CD RW CDR CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Access time CD DVD Random lt 110 ms lt 130 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 8X DVD 24X CD R 24X CD RW 3 600 KB sec 10 800 KB sec 3 600 KB sec 3 600 KB sec Maintenance and Service Guide Specifications System DMA specifications Hardware DMA System function DMAO Not applicable DMA1 N
42. E Create a new BIOS user account E View a list of ProtectTools users Password Policy requires a BIOS administrator password Revise password policy criteria HP SpareKey Enable disable HP SpareKey enabled by default Always Prompt for HP SpareKey Enrollment Enable disable HP SpareKey enrollment enabled by default Fingerprint Reset on Reboot If Present Reset clear the fingerprint reader ownership select models only disabled by default Allow Reset of HP ProtectTools security keys Enable disable reset of HP ProtectTools security keys disabled by default Change Password Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password DriveLock Passwords E Enable disable DriveLock on any computer hard drive enabled by default E Change a DriveLock user password or master password DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic DriveLock Enable disable Automatic DriveLock support Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive or the drive in the upgrade bay If you run Disk Sanitizer the data on the selected drive is destroyed permanently System IDs Enter a user defined computer asset tracking number and
43. O HP ProBook 4310s Notebook PC HP ProBook 4311s Notebook PC People s Republic of China only Maintenance and Service Guide Document Part Number 531680 001 August 2009 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures O Copyright 2009 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Celeron and Core are trademarks of Intel Corporation in the U S and other countries Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition August 2009 Document Part Number 531680 001 Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer
44. a Cameroon Cape Verde the Central African Republic Chad Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swa
45. acement thermal material Description Spare part number PM45 system board for use only on computer models equipped with graphics subsystems with discrete memory E For use only on computer models equipped with WWAN capability 577223 001 E For use only on computer models not equipped with WWAN capability 577222 001 GM45 system board for use only on computer models equipped with graphics subsystems with UMA memory E For use only on computer models equipped with WWAN capability 577225 001 E For use only on computer models not equipped with WWAN capability 577224 001 GL40 system board for use only on computer models equipped with graphics subsystems with UMA memory E For use only on computer models equipped with WWAN capability 577221 001 E For use only on computer models not equipped with WWAN capability 577220 001 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components Hard drive see Hard drive on page 4 9 TP Memory wireless module compartment cover see
46. air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 Contents 1 Product description 2 External component identification Display eoe iiaeia Gt sch ind deat teed date bed dae bldiad pandag oR tet ahaa del detect oats 2 1 LOp COMPONEN End eek OA ae Btls a bl de a bleh eas Ply red ok Ao eae te ey tet aed 2 2 Buttons and fingerprint reader 2 cece eaer 2 2 Keys A dd do dde did cia bario illes 24 DIS A A Pee AY ia Gage A erie eres 2 5 Potntino DEVICES Serene tah eae A ae E ae eed Ie ated on eine Pare 2 6 Front component id seh peas a OPE Ee Ee eee a Se ee Se ee SS 2 7 Right side COMPONER Ree kee Pee a ca Dida ea AA a 2 8 Left side component ri iens See bees Hed Sed Oe Geeta eee ee og ee ee eke dee eed dane 2 9 Bottom COMPONENUS cocoa o wes due ody des hae A se 2 10 3 Illustrated parts catalog SELVICE tia Mids als el bs Gace Shoe heated dao 3 1 Computer major components 0 0 a AEA a EAE SEAD eee nee beeen e nen n en ene 3 2 Cable Kit iii te ceed ea Way BAL eat Se
47. ar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Intel Wi Fi Link 5100 802 11b g WLAN module for use only in Paki
48. ault E Enable disable LAN WLAN switching disabled by default Set the wake on LAN state Options include the following O Disabled O Boot to Network set by default A Follow Boot Order E Enable disable the optical disc drive select models only enabled by default E Enable disable the fingerprint device select models only enabled by default E Enable disable the integrated camera enabled by default E Enable disable a modem device enabled by default E Enable disable the microphone enabled by default Port Options all are enabled by default Q All port options are enabled by default E Enable disable the flash media reader E Enable disable the USB port Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator E Enable disable the ExpressCard slot Set Security Level Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings 5 6 Maintenance and Service Guide 6 fo Specifications Computer specifications Metric U S Dimensions Length 22 78 cm 8 97 in Width 32 49 cm 12 79 in Height front to back 2 73 to 3 68 cm 1 07 to 1 45 in Weight 1 9 kg 4 19 lbs Input power Operating voltage 19 0 V dc 4 74 A 65 W Operating current 4 74 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optica
49. battery 582724 001 Telecom EV DO CT2 WWAN module for use only in the People s Republic of China 583090 001 13 3 in LED HD 1280 x 720 BrightView display assembly with webcam and 2 WWAN antennas in black trim includes 2 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables nameplate and logo 583091 001 13 3 in LED HD 1280 x 720 BrightView display assembly with webcam and 2 WWAN antennas in red trim includes 2 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables nameplate and logo 3 20 Maintenance and Service Guide A Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures E Flat bladed screwdriver E Phillips PO screwdriver EH Phillips P1 screwdriver a Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures Q As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION
50. board TouchPad with TouchPad buttons Touch sensitive controls Supports 2 way scroll with legend Taps enabled by default Power requirements 90 W AC adapter for use only on computer models equipped with a graphics subsystem with discrete memory 65 W AC adapter for use only on computer models equipped with a graphics subsystem with UMA memory Supports multipin AC connector and 3 wire plug with ground pin Battery options E 8 cell 2 55 Ah 73 Wh Li ion battery E 6 cell 2 20 Ah 37 Wh Li ion battery Security Security cable slot Integrated fingerprint reader Continued Maintenance and Service Guide Category Operating system Description PMA45 chipset GMA45 chipset Preinstalled Y Y E Free DOS E Red Flag Linux People s Republic of China only E Windows Vista Business 32 E Windows Vista Business with Windows XP Pro image E Windows Vista Home Basic E Windows Vista Home Premium 32 Product description GL40 chipset Y Preinstalled with v Y Microsoft Office E Windows Vista Home Basic 32 with Office 2007 Ready E Windows Vista Home Basic 32 with Office 2007 Personal Japan only E Windows Vista Home Basic 32 with Office 2007 Personal with PowerPoint Japan only E Windows Vista Home Premium 32 with Office 2007 Ready E Windows Vista Business 32 with Office 2007 Ready E Windows Vista Business 32 with Office 2007 Personal Japan only E Windo
51. board for use in the Netherlands includes cable 577205 B71 Keyboard for use in Sweden and Finland includes cable 577205 BA1 Keyboard for use in Slovenia includes cable 577205 BB1 Keyboard for use in Israel includes cable 577205 BG1 Keyboard for use in Switzerland includes cable 577205 DD1 Keyboard for use in Iceland includes cable 577205 DJ1 Keyboard for use in Greece includes cable 577206 001 Fan includes replacement thermal material 577207 001 Switch cover in black trim includes LED board and cable 577208 001 Switch cover in red trim includes LED board and cable 577209 001 Base enclosure includes 5 rubber feet 577211 001 Plastics Kit Q See Plastics Kit on page 3 12 for more Plastics Kit spare part information 577212 001 Rubber Feet Kit includes 5 rubber feet and 8 display bezel screw covers 577213 001 Screw Kit 577214 001 Cable Kit Q See Cable Kit on page 3 9 for more Cable Kit spare part information 577215 001 Speakers include cables 577216 001 Top cover for use only on computer models equipped with fingerprint reader in black trim includes palm rest fingerprint reader board and cable TouchPad and cable and TouchPad button board and cable Continued Maintenance and Service Guide 3 19 Illustrated parts catalog Spare part number Description 577217 001 Top cover for use only on computer models not equipped with fin
52. charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan and heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Hard drive see Hard drive on page 4 9 b Memory wireless module compartment cover see WLAN module on page 4 12 Optical drive see Optical drive on page 4 18 ao Keyboard and switch cover see Keyboard and switch cover on page 4 20 Palm rest see Palm rest on page 4 25 Display assembly see Display assembly on page 4 27 Top cover see Top cover on page 4 36 a 99 gt oO System board see System board on page 4 47 Maintenance and Service Guide 4 5 Removal and replacement procedures Remove the fan and heat sink 1 Disconnect the fan cable from the system board 2 Turn the system board upside down with the audio connectors toward you 3 Following the 1 2 3 4 5 6 sequence stamped into the
53. cifications 6 4 6 5 6 6 optical drive bracket removal 4 19 optical drive slot bezel illustrated 3 12 P packing guidelines 4 3 palm rest removal 4 25 passwords 5 4 plastic parts 4 1 Plastics Kit components 3 12 contents 3 12 spare part number 3 4 3 12 3 19 pointing device components 2 6 illustrated 2 6 product description 1 6 port options ExpressCard slot 5 6 flash media reader 5 6 USB port 5 6 ports external monitor 2 8 HDMI 2 8 monitor 2 8 product description 1 6 USB 2 8 2 9 power button 2 3 power button board removal 4 46 spare part numbers 3 5 3 20 4 46 power connector 2 9 power connector cable illustrated 3 9 removal 4 45 power cord set requirements 10 1 spare part numbers 3 14 3 15 power light 2 5 power requirements product description 1 6 processor product description 1 1 removal 4 35 spare part numbers 3 6 3 16 3 17 4 55 product description audio 1 5 chipset 1 2 diskette drive 1 4 display panel 1 2 Ethernet 1 5 external media card 1 6 graphics 1 2 hard drive 1 4 keyboard 1 6 memory 1 3 microphone 1 4 modem 1 5 operating system 1 7 1 8 optical drive 1 4 pointing device 1 6 ports 1 6 power requirements 1 6 processor 1 1 security 1 6 serviceability 1 8 webcam 1 5 wireless 1 5 product name 1 1 3 1 4 5 recovering information 8 3 recovery partition 8 3 recovery system 8 1 recycling battery 11 1 display components 11 1 removal replacement preliminaries 4 1 procedures 4
54. ct File gt Ignore changes and exit and then press enter or To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup D To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 nA Bw WN Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File gt Restore defaults Follow the on screen instructions To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when the computer restarts Your password settings language settings security settings and hard drive mode are not changed when you restore the factory settings 5 2 Maintenance and Service Guide Computer Setup menus Computer Setup The menu tables in this section provide an overview of Computer Setup o
55. d with WWAN capability 577224 001 GL40 system board for use only on computer models equipped with graphics subsystems with UMA memory E For use only on computer models equipped with WWAN capability 577221 001 E For use only on computer models not equipped with WWAN capability 577220 001 13 RTC battery 581926 001 Continued Maintenance and Service Guide 3 5 Illustrated parts catalog Item Description Spare part number 14 Processor includes replacement thermal material Intel Core2 Duo processors E T9600 2 80 GHz processor 6 MB L2 cache 1066 MHz FSB 507955 002 E P8700 2 53 GHz processor 3 MB L2 cache 1066 MHz FSB 507960 001 E P7570 2 26 GHz processor 3 MB L2 cache 1066 MHz FSB 572930 001 E P7370 2 00 GHz processor 3 MB L2 cache 1066 MHz FSB 507966 001 Intel Core Duo processors E 16570 2 10 GHz processor 2 MB L2 cache 800 MHz FSB not available in Japan 513598 001 E 15870 2 00 GHz processor 2 MB L2 cache 800 MHz FSB not available in Japan 535835 001 E T4200 2 00 GHz processor 1 MB L2 cache 800 MHz FSB 513599 001 E T3100 1 90 GHz processor 1 MB L2 cache 800 MHz FSB 572925 001 E T3000 1 80 GHz processor 1 MB L2 cache 800 MHz FSB 572926 001 15 Fan includes replacement thermal material 577206 001 16 Heat sink includes replacement thermal material E For use only on computer models equipped with a graphics subsystem with 577227 001 discrete memory E For use only on computer models equipped
56. drive b Remove the four Phillips PM3 0x4 0 screws that secure the hard drive bracket to the hard drive c Lift the bracket straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive Maintenance and Service Guide 4 11 Removal and replacement procedures WLAN module Description Spare part number 802 11b g n WLAN module E Intel Wi Fi Link 5100 802 11b g n WLAN module for use in all countries and regions except 480985 001 Pakistan Russia and the Ukraine E Broadcom 4322AGN 802 11b g n WLAN module for use in Canada the Cayman Islands Guam 504664 001 Puerto Rico the United States and the U S Virgin Islands E Broadcom 4322AGN 802 11b g n WLAN module for use in Afghanistan Albania Algeria 504664 002 Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibralt
57. duct description GM45 chipset GL40 chipset Y Y Processors Intel Core 2 Duo processors Y E T9600 2 80 GHz processor 6 MB L2 cache 1066 MHz front side bus FSB E P8700 2 53 GHz processor 3 MB L2 cache 1066 MHz FSB E P7370 2 00 GHz processor 3 MB L2 cache 1066 MHz FSB E 16570 2 10 GHz processor Y 2 MB L2 cache 800 MHz FSB not available in Japan E Intel Core Duo T5870 2 00 GHz processor 2 MB L2 cache 800 MHz FSB not available in Japan Intel Dual Core Y Celeron processors E 11700 1 83 GHz processor 1 MB L2 cache 667 MHz FSB E 11600 1 66 GHz processor 1 MB L2 cache 667 MHz FSB Intel Celeron 585 2 16 GHz Y processor 2 MB L2 cache 800 MHz FSB Continued Maintenance and Service Guide 1 1 Product description Category Chipset Description Northbridge E Intel PM45 with up to 1066 MHz FSB E Intel GM45 with up to 1066 MHz FSB E Intel GL40 with up to 667 MHz FSB PM45 chipset GM45 chipset GL40 chipset Southbridge Intel ICH 9M Graphics AMD M9282 LP ATI Mobility Radeon HD 4330 discrete graphics with Hypermemory support 512 MB GDDR2 64 MB x 16 x 2 at 500 MHz Intel UMA graphics Mobile Intel GMA X4500 HD Integrated with shared video memory dynamically allocated Panel E 13 3 in high definition HD 1366 x 768 AntiGlare LED display assembly E 13 3 in HD 1366 x 768 BrightView LED display assembly E 13 3 in
58. duct description 1 5 WLAN module removal 4 12 spare part numbers 3 7 3 8 3 15 3 16 4 12 workstation guidelines 4 4 WWAN module removal 4 17 spare part numbers 3 8 3 15 3 17 3 20 4 17 Index 6 Maintenance and Service Guide
59. e b Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c Open a word processing document and then select Edit gt Paste The screen image is added to the document d Save the document To create a backup using the Windows Backup utility select models only follow these steps Be sure that the computer is connected to AC power before you start the backup process The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Accessories gt System Tools gt Backup 2 Follow the on screen instructions Maintenance and Service Guide 8 5 Backup and recovery Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files E Windows recovery tools select models only You can use the Windows Backup utility to recover information you have previously backed up E Operating System and Driver Recovery discs included with your computer You can use the discs to recover your operating system and programs installed at the factory Recovering your information To recover information you previously backed up follow these steps 1 If possible back up all personal files 2 Select Start gt All Programs gt Accessories gt System Tools gt Backup The Backup or Restore Wizard opens 3 Click Restore files and
60. e follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Maintenance and Service Guide 4 9 Removal and replacement procedures Remove the hard drive 1 Position the computer with the front toward you 2 Loosen the two Phillips PM2 0x6 0 captive screws O that secure the hard drive cover to the computer 3 Lift the left side of the hard drive cover to detach it from the computer 4 Remove the hard drive cover O The hard drive cover is included in the Plastics Kit spare part number 577211 001 5 Loosen the Phillips PM2 5x11 0 captive screw O that secures the hard drive to the computer 6 Grasp the Mylar tab in the hard drive bay and then lift it up to disconnect the hard drive from the system board 7 Grasp the Mylar tab on the hard drive and then remove the hard drive O from the hard drive bay 4 10 Maintenance and Service Guide Removal and replacement procedures 8 If it is necessary to replace the hard drive bracket or connector follow these steps a Disconnect the hard drive connector from the hard
61. e the backup files to restore the contents of your computer The Backup and Restore Center provides the following options Backing up individual files and folders Backing up the entire hard drive select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools For detailed instructions perform a search for these topics in Help and Support In case of system instability HP recommends that you print the recovery procedures and save them for later use Maintenance and Service Guide 8 1 Backup and recovery Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up E Store personal files in the Documents folder and back it up regularly E Back up templates that are stored in their associated programs E Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferenc
62. e Guide 4 39 Removal and replacement procedures Bluetooth module Q The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 577214 001 Description Spare part number Bluetooth module 537921 001 Before removing the Bluetooth module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components Hard drive see Hard drive on page 4 9 Memory wireless module compartment cover see WLAN module on page 4 12 Optical drive see Optical drive on page 4 18 Keyboard and switch cover see Keyboard and switch cover on page 4 20 Palm rest see Palm rest on page 4 25 Ho pan gy Display assembly see Display assembly on page 4 27 g Top cover see Top cover on page 4 36 Remove the Bluetooth module and cable 1 Release the Bluetooth module O by sliding it forward until the rear edge of the module is clear of the opening in the base enclosure and then sliding it O t
63. e top cover 4 38 Maintenance and Service Guide Removal and replacement procedures USB board Description Spare part number USB board includes cable 577659 001 Before removing the USB board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components Hard drive see Hard drive on page 4 9 Memory wireless module compartment cover see WLAN module on page 4 12 Optical drive see Optical drive on page 4 18 Keyboard and switch cover see Keyboard and switch cover on page 4 20 Palm rest see Palm rest on page 4 25 gt hopnae 2 Display assembly see Display assembly on page 4 27 g Top cover see Top cover on page 4 36 Remove the USB board 1 Disconnect the USB board cable O from the system board 2 Detach the USB board cable from the base enclosure The USB board cable is attached to the base enclosure with double sided tape 3 Remove the USB board O and cable Reverse this procedure to install the USB board Maintenance and Servic
64. e used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 10 2 Maintenance and Service Guide 1 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display WARNING The backlight contains mercury Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully Q Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides disassembly instructions for the display assembly The display a
65. e volume You can also press the left side of the volume slider to decrease volume or press the right side of the volume slider to increase volume Continued Maintenance and Service Guide Item Component External component identification Description 6 Power button E When the computer is off press the button to turn on the computer E When the computer is on press the button to shut down the computer E When the computer is in the Sleep state Standby in Windows XP press the button briefly to exit Sleep Standby E When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings E in Windows Vista Select Start gt Control Panel gt System and Maintenance gt Power Options E In Windows XP Select Start gt Control Panel gt Performance and Maintenance gt Power Options 7 Fingerprint reader select models only Allows a fingerprint logon to Windows instead of a password logon Maintenance and Service Guide External component identification Keys Q Your computer may look slightly different from the illustration in this section Item Component Description 1 esc key Displays system information when pressed in combination with the fn key
66. ee workstations Place items on a grounded surface before them from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Maintenance and Service Guide 4 3 Removal and replacement procedures Workstation guidelines Follow these workstation grounding guidelines E Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Equipment g
67. eivers and cables nameplate and logo 577188 001 13 3 in LED HD 1280 x 720 BrightView display assembly with webcam in red trim includes 2 WLAN antenna transceivers and cables nameplate and logo 577190 001 Display panel cable for use only on computer models not equipped with a webcam 577191 001 Display hinges 577192 001 Display enclosure in black trim 577193 001 Display enclosure in red trim 577194 001 Display bezel for use only on computer models equipped with a webcam 577195 001 Display bezel for use only on computer models not equipped with a webcam 577196 001 1024 MB memory module 1333 MHz DDR2 577197 001 2048 MB memory module 1333 MHz DDR2 577198 001 160 GB 7200 rpm hard drive includes hard drive connector and hard drive bracket 577199 001 250 GB 7200 rpm hard drive includes hard drive connector and hard drive bracket 577200 001 320 GB 5400 rpm hard drive includes hard drive connector and hard drive bracket 577201 001 500 GB 5400 rpm hard drive includes hard drive connector and hard drive bracket 577202 001 Blu ray ROM DVD R RW SuperMulti Double Layer Drive with LightScribe includes bezel and bracket 577203 001 DVD ROM Drive includes bezel and bracket 577204 001 DVD RW and CD RW SuperMulti Double Layer Drive with LightScribe includes bezel and bracket 577205 001 Keyboard for use in the United States includes cable 577205 031 Keyboard for use in the United Kingdom includes cable 577205 041 Keyboard
68. em is not running O Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer E Enable disable fan always on while connected to an AC outlet enabled by default E Enable disable Data Execution Prevention When enabled the processor can disable some virus code execution which helps to improve computer security enabled by default Continued Maintenance and Service Guide Computer Setup Select To do this System Configuration menu continued Device Configurations continued E SATA Serial Advanced Technology Attachment device mode The following options are available O AHCI Advanced Host Controller Interface O IDE Integrated Drive Electronics RAID select models only Q Availability of the preceding options varies by computer model E Enable disable HP QuickLock 2 enabled by default E Enable disable Virtualization Technology disabled by default E Enable disable Dual Core CPU select models only enabled by default E Enable disable Unified Extensible Firmware Interface UEFI boot mode disabled by default Built In Device Options E Enable disable the wireless button state enabled by default E Enable disable the embedded WLAN device enabled by default E Enable disable embedded Bluetooth device radio enabled by default E Enable disable the Network Interface Controller LAN enabled by def
69. en connected to optional powered stereo speakers headphones ear buds a headset or television audio When a device is connected to the headphone jack the computer speakers are disabled 4 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone Maintenance and Service Guide External component identification Right side components Item Component Description 1 ExpressCard slot Supports optional ExpressCards 2 USB port Connects an optional USB device 3 HDMI port Connects an optional HDMI device 4 External monitor port Connects an external VGA monitor or projector 5 Vent Enables airflow to cool internal components The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 6 RJ 45 network jack Connects a network cable 7 Security cable slot Attaches an optional security cable to the computer The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Maintenance and Service Guide Left side components External component identification Item Component 1 Battery light Description E Amber A battery is charging E Turquoise A battery is close to full charge capacity E Blinking amber A battery that is the on
70. erboard resources 070 Motherboard resources 071 077 System CMOS real time clock 080 Motherboard resources 081 091 Direct memory access controller 092 Motherboard resources 093 09F Direct memory access controller OAO 0A1 Program interrupt controller 0A4 0A5 Program interrupt controller 0A8 0A9 Program interrupt controller OAC 0AD Program interrupt controller OBO 0B1 Program interrupt controller 0B2 0B3 Motherboard resources 0B4 0B5 Program interrupt controller 0B8 0B9 Program interrupt controller OBC OBD Program interrupt controller Continued Maintenance and Service Guide 6 9 Specifications VO address hex Systemfunction shipping configuration CODE Directmemory access controller ssi 3O stsS OFO OFO Numeric data processor 0200 027F Motherboard resources 3B0 3BB Mobile Intel 4 Series express chipset family 3C0 3DF Mobile Intel 4 Series express chipset family 400 47F Motherboard resources 4D0 4D1 Programmable interrupt controller 500 57F Motherboard resources 1000 1003 Motherboard resources 1010 101F Motherboard resources 2000 20FF Marvell Yukon 88E8072 PCIE gigabit Ethernet controller 2000 2FFF ICH9 family PCI express root port6 294A 3000 4FFF ICH9 family PCI express root port5 2948 5000 6FFF ICH9 family PCI express root port3 2944 7000 701F ICH9M E M SATA AHCI controller 7020 703F I
71. ervice Guide 4 33 Removal and replacement procedures 19 If it is necessary to replace the WLAN wireless antenna transceivers and cables a Detach the transceivers O from the display enclosure The transceivers are attached to the enclosure with double sided tape Release the WLAN wireless antenna cables from the clips and routing channel built into the left side of the display enclosure Remove the WLAN wireless antenna transceivers and cables The wireless antenna transceivers and cables are included in the Display Cable Kits using the following spare part numbers 577228 001 for use only on computer models equipped with WWAN capability 578365 001 for use only on computer models not equipped with WWAN capability 4 34 Maintenance and Service Guide Removal and replacement procedures 20 If it is necessary to replace the WWAN wireless antenna transceivers and cables a Detach the transceivers O from the display enclosure The transceivers are attached to the enclosure with double sided tape b Release the WWAN wireless antenna cables from the clips and routing channels built into the left and right sides of the display enclosure c Remove the WWAN wireless antenna transceivers and cables The wireless antenna transceivers and cables are included in the Display Cable Kits using the following spare part numbers 577228 001 for use only on computer models equipped with WWAN capability 578365 00
72. es To create a screen shot a Display the screen you want to save b Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c Open a word processing document and then select Edit gt Paste The screen image is added to the document d Save the document E When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required E When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore Center follow these steps Be sure that the computer is connected to AC power before you start the backup process The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to back up your entire computer select models only or your files Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software
73. gerprint reader in black trim includes palm rest TouchPad and cable and TouchPad button board and cable 577218 001 Top cover for use only on computer models equipped with fingerprint reader in red trim includes palm rest fingerprint reader board and cable TouchPad and cable and TouchPad button board and cable 577219 001 Top cover for use only on computer models not equipped with fingerprint reader in red trim includes palm rest TouchPad and cable and TouchPad button board and cable 577220 001 GL40 system board for use only on computer models equipped with graphics subsystems with UMA memory and not equipped with WWAN capability includes replacement thermal material 577221 001 GL40 system board for use only on computer models equipped with graphics subsystems with UMA memory and equipped with WWAN capability includes replacement thermal material 577222 001 PM45 system board for use only on computer models equipped with graphics subsystems with discrete memory and not equipped with WWAN capability includes replacement thermal material 577223 001 PM45 system board for use only on computer models equipped with graphics subsystems with discrete memory and equipped with WWAN capability includes replacement thermal material 577224 001 GM45 system board for use only on computer models equipped with graphics subsystems with UMA memory and not equipped with WWAN capability includes replacement thermal material 577225 001 GM45 system board
74. gnal 1 5 VDC 2 Data 3 Data 4 Ground 9 6 Maintenance and Service Guide 10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries and regions The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft E All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used E The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region E The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Maintenance and Service Guide 10 1 Power cord set requirements Requirements for specific countries and regions Country region Accredited agency Applicable
75. h a webcam 577663 001 E For use only on computer models not equipped with a webcam 577190 001 Display Cable Kit 5a Mi For use only on computer models equipped with WWAN capability includes WLAN and 577228 001 WWAN antenna transceivers and cables and microphones and cables 5b ME For use only on computer models not equipped with WWAN capability includes WLAN 578365 001 antenna transceivers and cables and microphones and cables 6 Display enclosure E In black trim 577192 001 E In red trim 577193 001 Maintenance and Service Guide 3 1 Illustrated parts catalog Plastics Kit Item 1 2 3 4 5 Description Plastics Kit ExpressCard slot bezel SD Card Reader slot bezel Hard drive cover Memory wireless module compartment cover Optical drive slot bezel Spare part number 577211 001 3 12 Maintenance and Service Guide Illustrated parts catalog Mass storage devices litem Description Spare part number 1 Hard drive includes hard drive connector and hard drive bracket E 500 GB 7200 rpm 579213 001 E 500 GB 5400 rpm 577201 001 E 320 GB 7200 rpm 579212 001 E 320 GB 5400 rpm 577200 001 E 250 GB 7200 rpm 577199 001 E 160 GB 7200 rpm 577198 001 2 Optical drive includes bezel and bracket E Blu ray ROM DVD R RW SuperMulti Double Layer Drive with LightScribe 577202 001 E DVD RW and CD RW SuperMulti Double Layer Drive with LightScribe 577204 001 E DVD ROM Dri
76. heat sink loosen the six Phillips PM2 0x9 0 captive screws O that secure the fan and heat sink to the system board y Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach it 4 Remove the fan and heat sink O 4 52 Maintenance and Service Guide Removal and replacement procedures The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the fan and heat sink are removed E Thermal paste is used on the processor O and the heat sink section that services it E Thermal pads are used on the Northbridge chip and the heat sink section O that services it E Thermal pads are used on the graphics subsystem memory module O and the heat sink section O that services it Replacement thermal material is included with all system board heat sink and processor spare part kits 5 If it is necessary to replace the fan a Remove the four Phillips PM2 0x4 0 screws O that secure the fan to the heat sink b Remove the heat sink by lifting it straight up Reverse this procedure to install the fan and heat sink Maintenance and Service Guide 4 53 Removal and replacement procedures RTC battery Description Spare part number RTC battery 581926 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are uns
77. ick Maintenance and Service Guide 4 7 Removal and replacement procedures SIM Q The SIM is provided by the end user as a security measure for the WWAN module The SIM should be removed placed into a static dissipative container and then replaced when the computer is reassembled Before removing the SIM follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the SIM 1 Press in on the SIM 0 to release it from the SIM slot 2 Remove the SIM from the computer Install the SIM by inserting it into the SIM slot until you hear a click 4 8 Maintenance and Service Guide Removal and replacement procedures Hard drive Q The hard drive spare part kit includes a hard drive connector and hard drive bracket Description Spare part number 500 GB 7200 rpm hard drive 579213 001 500 GB 5400 rpm hard drive 577201 001 320 GB 7200 rpm hard drive 579212 001 320 GB 5400 rpm hard drive 577200 001 250 GB 7200 rpm hard drive 577199 001 160 GB 7200 rpm hard drive 577198 001 Before removing the hard driv
78. im includes 2 WLAN antenna transceivers and cables nameplate and logo Continued Maintenance and Service Guide 3 17 Illustrated parts catalog Spare part number Description 577181 001 13 3 in LED HD AntiGlare display assembly without webcam in red trim includes 2 WLAN antenna transceivers and cables nameplate and logo 577182 001 13 3 in LED HD AntiGlare display assembly with webcam and 2 WWAN antennas in red trim includes 2 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables nameplate and logo 577183 001 13 3 in LED HD AntiGlare display assembly with webcam in red trim includes 2 WLAN antenna transceivers and cables nameplate and logo 577184 001 13 3 in LED HD 1366 x 768 BrightView display assembly with webcam in red trim includes 2 WLAN antenna transceivers and cables nameplate and logo 577185 001 13 3 in LED HD 1366 x 768 BrightView display assembly with webcam and 2 WWAN antennas in red trim includes 2 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables nameplate and logo 577186 001 13 3 in LED HD 1366 x 768 BrightView display assembly without webcam in red trim includes 2 WLAN antenna transceivers and cables nameplate and logo 577187 001 13 3 in LED HD 1280 x 720 BrightView display assembly without webcam in red trim includes 2 WLAN antenna transc
79. ing message remove the module to restore computer functionality and then contact technical support through Help and Support 4 Vents 3 Enable airflow to cool internal components The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 Battery release latch Releases the battery from the battery bay 6 Battery bay Holds the battery 2 10 Maintenance and Service Guide Service tag 3 Illustrated parts catalog When ordering parts or requesting information provide the computer serial number and model number provided on the service tag product XXOOMXNMZER ANN S n IIJOODODULEX pom ecc 010000080000 UNA OUB O DOOD Item Component 1 Product name Description This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 4 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer 5 Warranty period This number describes the duration of the warranty period for the com
80. kia 577205 231 E For use in Slovenia 577205 BA1 E For use in South Korea 577205 AD1 E For use in Spain 577205 071 E For use in Sweden and Finland 577205 B71 E For use in Switzerland 577205 BG1 E For use in Taiwan 577205 AB1 E For use in Thailand 577205 281 E For use in Turkey 577205 141 E For use in the United Kingdom 577205 031 E For use in the United States 577205 001 5a Palm rest included with top cover spare part kit 5b Top cover includes palm rest TouchPad button board and cable and TouchPad board and cable E For use only on computer models equipped with fingerprint reader in black trim includes 577216 001 fingerprint reader board and cable E For use only on computer models equipped with fingerprint reader in red trim includes 577218 001 fingerprint reader board and cable E For use only on computer models not equipped with fingerprint reader in black trim 577217 001 E For use only on computer models not equipped with fingerprint reader in red trim 577219 001 6 Bluetooth module 537921 001 The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 577214 001 Plastics Kit includes 577211 001 7a ExpressCard slot bezel 7b SD Card Reader slot bezel 7c Hard drive cover 7d Memory wireless module compartment cover Bz See Plastics Kit on page 3 12 for more Plastics Kit spare part information Continued Maintenance and
81. l disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures Maintenance and Service Guide 6 1 Specifications 13 3 in display specifications Dimensions Height Width Diagonal Metric U S 17 8 cm 7 0 in 28 4 cm 11 2 in 33 6 cm 13 3 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 200 nits typical Pixel resolution Pitch Format Configuration 0 279 x 0 279 mm 1366 x 768 or 1280 x 720 RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical Maintenance and Service Guide Hard drive specifications Specifications 500 GB 320 GB 250 GB 160 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101g 101g 1019 1019 Interface type SATA SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 1 0 ms
82. ly available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly E Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 2 Power connector Connects an AC adapter 3 Optical drive select models only Reads optical discs and on select models also writes to optical discs 4 RJ 11 modem jack select models only Connects a modem cable 5 USB ports 2 Connect optional USB devices Maintenance and Service Guide External component identification Bottom components Item 1 Component SIM slot select models only Description Contains a wireless subscriber identity module SIM The SIM slot is located inside the battery bay 2 Hard drive bay Holds the hard drive and a Bluetooth device 3 Memory module compartment Contains the memory module slots and a wireless LAN module slot A To prevent an unresponsive system and the display of a warning message replace the WLAN module with only a module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warn
83. mber 13 3 in LED HD display assembly E AntiGlare display assembly with webcam and 2 WWAN antennas in black trim 577173 001 E AntiGlare display assembly with webcam and 2 WWAN antennas in red trim 577182 001 E AntiGlare display assembly with webcam in black trim 577174 001 E AntiGlare display assembly with webcam in red trim 577183 001 E AntiGlare display assembly without webcam in black trim 577172 001 E AntiGlare display assembly without webcam in red trim 577181 001 Ml 1366 x 768 BrightView display assembly with webcam and 2 WWAN antennas in black trim 577176 001 E 1366 x 768 BrightView display assembly with webcam and 2 WWAN antennas in red trim 577185 001 M 1366 x 768 BrightView display assembly with webcam in black trim 577175 001 E 1366 x 768 BrightView display assembly with webcam in red trim 577184 001 E 1366 x 768 BrightView display assembly without webcam in black trim 577177 001 Ml 1366 x 768 BrightView display assembly without webcam in red trim 577186 001 E 1280 x 720 BrightView display assembly with webcam and 2 WWAN antennas in black trim 583090 001 1280 x 720 BrightView display assembly with webcam and 2 WWAN antennas in red trim 583091 001 E 1280 x 720 BrightView display assembly with webcam in black trim 577179 001 E 1280 x 720 BrightView display assembly with webcam in red trim 577188 001 E 1280 x 720 BrightView display assembly without webcam in black trim 577178 001 E 1280 x 720 BrightView display assembly witho
84. mooo 6 5 DVD ROM Drive specifications sran ieoa a i a eect TE A E ALS 6 6 System DMA specifications 0 0 0 cee ene ene nen n enn reren 6 7 System memory map specifications 2 0 ect en nent ene e eae 6 7 System interrupt specifications 6 enn nee e nen e tence eens 6 8 System I O address specifications 0 0 een ete E een a E eens 6 9 7 Screw listing Phillips PM2 0x6 0 captive screw 0 cnc cence eee nen ene n en ene 7 1 Phillips PM2 5x11 0 captive screw 0 ene cence eect nen n en ene 12 Philltps PM3 0x4 0 Sere Wi A Be eae Eee IAA A a ed EA 7 3 Phillips PM2 5X40 SCT Wisin a st ees oom ame hen ay 7 4 Phillips PM2 5X8 0 SCIEW mesai 0 322 art lao ts deba 7 5 Slotted Torx T8M2 5x7 0 SCrEW sacs doe ima De eae EAA Ge EA in ee aa eben eS 7 6 TOEX T8M2 5x6 0 SCTEW nee Wied ee el Se Bieta aha ba ROO AE ee te WS ea ues enna 7 8 Phillips PM2 0x4 0 SCLEW ies iaa o Moa agatoxin a ene wea cathe ag gues 7 10 Phillips PMZ OXD O SErEW etica eet Pa Se en Dele as rs Med edb da eas 7 12 Phillips PM2 0x2 0 broadhead screw 0 eee nent teen teen eens 7 13 Phillips PM2 0x3 0 screw na oore eect eee beeen teen ene 7 14 Phillips PM2 0x9 0 captive Screw lt crr edece cece e ence nen enn ence 7 15 8 Backup and recovery Backup and recovery in Windows Vista 0 0 cece eect teen eee eens 8 1 OVELVIS We ici tas it bie oe Sie Raed th ich ieee 8 1 Backing up your information oo 8 2 Performing A TECOV Yi a Se een Ea
85. move the screws O that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover and swing it outward 0 Ela ee ee ell 13 Remove the backlight cover 14 Turn the display panel right side up 15 Remove the backlight cables O from the clip in the display panel 11 4 Maintenance and Service Guide Recycling 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame Maintenance and Service Guide 11 5 Recycling 19 Disconnect the display cable O from the LCD panel 20 Remove the screws that secure the LCD panel to the display rear panel 21 Release the LCD panel O from the display rear panel 22 Release the tape O that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 11 6 Maintenance and Service Guide A AC adapter spare part numbers 3 14 3 15 3 17 antennas disconnecting 4 15 4 17 locations 2 1 removal 4 34 4 35 spare part number 4 34 4 35 audio product description 1 5 audio in jack connector pinout 9 1 location 2 7 audio out jack connector pinout 9 1 location 2 7 B backing up files 8 2 Backu
86. mputer and repair the operating system Make sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows Vista operating system DVD go to http www hp com support select your country or region and follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer CAUTION Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows Vista operating system DVD follow these steps Q This process takes several minutes 1 If possible back up all personal files N Restart the computer and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer NN Uu Bb W Follow the on screen instructions 8 4 Maintenance and Service Guide Backup and recovery Backup and recovery in Windows XP Overview To protect your information use the Windo
87. n 2 Press f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 1 To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item 1 To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key LY To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select the File Security Diagnostics or System Configuration menu Maintenance and Service Guide 5 1 Computer Setup To exit Computer Setup use one of the following methods To exit Computer Setup without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to sele
88. n provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Maintenance and Service Guide Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 76 screws in 12 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag product XIVODOOOO ooo E MINNET DNINN DA NANI 9 MMIC 1000000000 AMT A DUA OINI AAN TINI ig service voon tag warranty x yea Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 4 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer 5 Warranty period This n
89. ncluded in the Cable Kit spare part number 577214 001 510100 011 Modem module for use only in Australia and New Zealand The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 577214 001 513598 001 Intel Core Duo T6570 2 10 GHz processor 2 MB L2 cache 800 MHz FSB includes replacement thermal material not available in Japan 513599 001 Intel Core Duo T4200 2 00 GHz processor 1 MB L2 cache 800 MHz FSB includes replacement thermal material 535593 001 90 W PFC RC V HP Smart Adapter for use only on computer models equipped with graphics subsystems with discrete memory 535835 001 Intel Core Duo T5870 2 00 GHz processor 2 MB L2 cache 800 MHz FSB includes replacement thermal material not available in Japan 537921 001 Bluetooth module The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 577214 001 572925 001 Intel Core Duo T3100 1 90 GHz processor 1 MB L2 cache 800 MHz FSB includes replacement thermal material 572926 001 Intel Core Duo T3000 1 80 GHz processor 1 MB L2 cache 800 MHz FSB includes replacement thermal material 572930 001 Intel Core2 Duo P7570 2 26 GHz processor 3 MB L2 cache 1066 MHz FSB includes replacement thermal material 574246 001 Telecom EV DO CT1 WWAN module for use only in the People s Republic of China 577170 001
90. ndex computer specifications 6 1 connector pinout audio in jack 9 1 audio out jack 9 1 external monitor port 9 2 HDMI port 9 3 headphone jack 9 1 microphone jack 9 1 modem jack 9 4 monitor port 9 2 network jack 9 5 RJ 11 jack 9 4 RJ 45 jack 9 5 USB port 9 6 connectors service considerations 4 1 creating a backup 8 2 device configurations 5 5 5 6 Diagnostics menu 5 5 Disk Sanitizer 5 4 diskette drive product description 1 4 display assembly removal 4 27 spare part numbers 3 3 3 17 3 18 3 20 4 27 display bezel illustrated 3 11 removal 4 30 spare part numbers 3 11 3 18 4 31 Display Cable Kit illustrated 3 11 spare part numbers 3 11 3 20 display components illustrated 2 1 recycling 11 1 spare part numbers 3 10 display enclosure illustrated 3 11 spare part numbers 3 11 3 18 display hinges illustrated 3 11 removal 4 32 spare part number 3 11 3 18 display inverter removal 11 3 display panel product description 1 2 removal 4 31 display panel cable illustrated 3 11 removal 4 33 spare part numbers 3 11 3 18 3 20 4 33 display switch 2 1 drive light 2 7 DriveLock password 5 4 DriveLock automatic 5 4 drives boot order 5 5 DVD RW and CD RW SuperMulti Double Layer Drive precautions 4 2 removal 4 18 spare part number 3 6 3 13 3 18 4 18 specifications 6 5 DVD ROM Drive precautions 4 2 removal 4 18 spare part number 3 6 3 13 3 18 4 18 specifications 6 6 electro
91. ng Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 504664 001 Broadcom 4322AGN 802 11b g n WLAN module for use in Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands
92. note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will b
93. nternal components a Remove the four rubber screw covers O and the four Torx T8M2 5x6 0 screws that secure the display bezel to the display assembly i a 4 30 Maintenance and Service Guide Removal and replacement procedures b Flex the inside edges of the top edge O the left and right sides and the bottom edge O of the display bezel until the bezel disengages from the display enclosure c Remove the display bezel O The display bezel is available using the following spare part numbers 577194 001 for use only on computer models equipped with a webcam 577195 001 for use only on computer models not equipped with a webcam 15 If it is necessary to replace the webcam module a Remove the four Phillips PM2 5x4 0 screws O that secure the display panel to the display enclosure b Remove the display panel cable from the clips built into the display enclosure c Remove the display panel Maintenance and Service Guide 4 31 Removal and replacement procedures d Release the webcam module O as far from the display enclosure as the webcam module cable allows e Disconnect the webcam module cable from the webcam module f Remove the webcam module The webcam module is available using spare part number 577171 001 16 If it is necessary to replace the display hinges a Remove six Phillips PM2 5x3 0 screws O that secure the display hinges to the display panel b Remove the display hinges
94. o the right until it is clear of the clips built into the top cover 2 Remove the Bluetooth module 3 Disconnect the Bluetooth module cable O from the Bluetooth module 4 40 Maintenance and Service Guide Removal and replacement procedures 4 If it is necessary to replace the Bluetooth module cable a Disconnect the Bluetooth module cable O from the system board b Release the Bluetooth module cable from the clips built into the base enclosure c Remove the Bluetooth module cable 6 Reverse this procedure to install the Bluetooth module and cable Maintenance and Service Guide 4 4 Removal and replacement procedures Modem module Q The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 577214 001 Description Spare part number Modem module for use in all countries and regions except Australia and New Zealand 510100 001 Modem module for use only in Australia and New Zealand 510100 011 Before removing the modem module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer
95. odule E Intel WiFi Link 5100 802 11b g n WLAN module E Intel WiFi Link 5100 802 11b g WLAN module Supports no WLAN option 2 WLAN antennas built into the display assembly Integrated wireless wide area network WWAN options via Mini PCI module Ml High speed packet access HSPA evolution data optimized EV DO WWAN module E Telecom EV DO CT1 WWAN module E Telecom EV DO CT2 WWAN module WWAN security provided by subscriber identity module SIM user accessible behind battery 2 WWAN antennas worldwide 5 band built into the display assembly Does not support WWAN aftermarket option Integrated wireless personal area network WPAN options via Bluetooth module Continued Maintenance and Service Guide Product description Category External media cards Description One ExpressCard slot supporting optional ExpressCard 34 cards SD Card Reader supporting the following optional digital card formats E MultiMediaCard E MultiMediaCard Plus E Secure Digital Memory Card E Secure Digital High Capacity Memory Card PM45 chipset Y GMA45 chipset v GL40 chipset Y Ports Audio in stereo microphone Audio out stereo headphone HDMI v 1 3 Multi pin AC power RJ 45 Ethernet includes link and activity lights RJ 11 modem USB v 2 0 3 VGA Dsub 15 pin supporting 1600 x 1200 external resolution at 75 GHz Keyboard pointing devices Spill resistant key
96. or tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information To recover your information using Startup Repair follow these steps CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To find the partitions select Start gt Computer amp If the Windows partition and the HP Recovery partition have been deleted you must recover your Operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this chapter 3 Restart the computer and then press f8 before the Windows operating system loads 4 Select Repair your computer 5 Follow the on screen instructions Q For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Maintenance and Service Guide
97. ot applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Not applicable DMA6 Not assigned DMA7 Not assigned ExpressCard controller can use DMA 1 2 or 5 System memory map specifications Size Memory address System function 640 KB 00000000 0009FFFF Base memory 128 KB 000A0000 000BFFFF Video memory 64 KB 000C0000 000CFFFF Video BIOS 64 KB 000E8000 000FFFFF System BIOS 00100000 XFFFFFFF Extended memory based on memory installed X 1 0000000 FEDFFFFF PCI bus FEDO0000 FEDOOSFF High precision event timer FEEO1000 FFFFFFFF PCI bus Maintenance and Service Guide Specifications System interrupt specifications Hardware IRQ System function IRQO System timer IRQ1 Standard 101 102 key or Microsoft natural keyboard IRQ8 System CMOS real time clock IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ16 Intel ICH9 family USB universal host controller 2937 Mobile Intel 4 Series express chipset family IRQ17 High definition audio controller Intel ICH9 family USB universal host controller 2938 Marvell Yukon 88E8072 PCIE gigabit Ethernet controller IRQ18 Intel ICH9 family USB universal host controller 2939 Intel ICH9 family USB universal host controller 2936 IRQ19 Intel ICH9 family USB2 enhanced controller 293C IRQ20 Intel ICH9 family USB2 enhanced controller 293A Intel ICH9 family USB universal host
98. p and Restore Center 8 1 8 2 base enclosure spare part number 3 6 3 19 battery removal 4 7 spare part numbers 3 6 3 20 4 7 battery bay 2 10 battery light 2 9 battery release latch 2 10 BIOS administrator password 5 4 Bluetooth module removal 4 40 spare part number 3 4 3 17 440 Bluetooth module cable illustrated 3 9 removal 4 41 Blu ray ROM DVD R RW SuperMulti Double Layer Drive precautions 4 2 removal 4 18 spare part number 3 6 3 13 3 18 4 18 specifications 6 4 boot options 5 5 boot order 5 5 bottom components 2 10 built in device Bluetooth device radio 5 6 microphone 5 6 Index modem 5 6 Network Interface Controller LAN 5 6 optical disc drive 5 6 wake on LAN 5 6 wireless button 5 6 built in device options 5 6 buttons Info Center QuickLook 2 2 power 2 3 TouchPad 2 6 volume mute 2 2 wireless 2 2 C Cable Kit components 3 9 spare part number 3 5 3 9 3 19 cables service considerations 4 1 caps lock light 2 5 Card 1 6 chipset product description 1 2 components bottom 2 10 buttons 2 2 display 2 1 fingerprint reader 2 2 front 2 7 keys 2 4 left side 2 9 lights 2 5 pointing device 2 6 right side 2 8 top 2 2 computer feet locations 4 6 spare part number 4 6 Computer Setup accessing 5 1 Diagnostics menu 5 5 File menu 5 3 navigating and selecting 5 1 restoring factory settings 5 2 Security menu 5 4 System Configuration menu 5 5 using 5 1 Maintenance and Service Guide Index 1 I
99. power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components Hard drive see Hard drive on page 4 9 Memory wireless module compartment cover see WLAN module on page 4 12 Optical drive see Optical drive on page 4 18 Keyboard and switch cover see Keyboard and switch cover on page 4 20 Palm rest see Palm rest on page 4 25 Display assembly see Display assembly on page 4 27 m moan Ff Top cover see Top cover on page 4 36 h USB board see USB board on page 4 39 Remove the modem module cable 1 Disconnect the modem module cable O from the modem module 2 Release the modem module cable from the clips built into the base enclosure 3 Release the RJ 11 connector from the clip built into the base enclosure 4 Remove the modem module cable Reverse this procedure to install the modem module cable 4 44 Maintenance and Service Guide Removal and replacement procedures Power connector cable Q The power connector cable is included in the Cable Kit spare part number 577214 001 Before removing the power connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the opera
100. ptions Q Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select System Information To do this E View identification information for the computer and the batteries in the system E View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set System Date and Time Set or change the date and time on the computer Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings BIOS security to factory default Reset the BIOS security policies and clear the ProtectTools user information Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save changes and exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts Maintenance and Service Guide Computer Setup Security menu Q Some of the menu items listed in this section may not be supported by your computer Select Setup BIOS Administrator Password To do this Set up a BIOS administrator password User Management requires a BIOS administrator password
101. puter Maintenance and Service Guide Illustrated parts catalog Computer major components ice Guide Maintenance and Servi Illustrated parts catalog Item Description Spare part number 1 13 3 in LED HD display assembly includes 2 WLAN antenna transceivers and cables nameplate and logo E AntiGlare display assembly with webcam and 2 WWAN antennas in black trim 577173 001 E AntiGlare display assembly with webcam and 2 WWAN antennas in red trim 577182 001 E AntiGlare display assembly with webcam in black trim 577174 001 E AntiGlare display assembly with webcam in red trim 577183 001 E AntiGlare display assembly without webcam in black trim 577172 001 E AntiGlare display assembly without webcam in red trim 577181 001 Ml 1366 x 768 BrightView display assembly with webcam and 2 WWAN antennas in 577176 001 black trim Ml 1366 x 768 BrightView display assembly with webcam and 2 WWAN antennas in red trim 577185 001 Ml 1366 x 768 BrightView display assembly with webcam in black trim 577175 001 Ml 1366 x 768 BrightView display assembly with webcam in red trim 577184 001 Ml 1366 x 768 BrightView display assembly without webcam in black trim 577177 001 Ml 1366 x 768 BrightView display assembly without webcam in red trim 577186 001 Ml 1280 x 720 BrightView display assembly with webcam and 2 WWAN antennas in 583090 001 black trim 1280 x 720 BrightView display assembly with webcam and 2 WWAN antennas in red trim 583091 001 12
102. puter is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the keyboard and switch cover see Keyboard and switch cover on page 4 20 Remove the palm rest 1 Close the computer 2 Turn the computer upside down with the front toward you 3 Remove the slotted Torx T8M2 5x7 0 screw that secures the palm rest to the computer Maintenance and Service Guide 4 25 Removal and replacement procedures 4 Release the ZIF connector to which the TouchPad cable is attached and then disconnect the TouchPad cable from the system board 5 Lift the rear edge of the palm rest until it detaches from the computer and then swing the palm rest up and forward until it rests upside down in front of the computer 6 Disconnect the fingerprint reader board cable O from the system board 7 Remove the palm rest O Reverse this procedure to install the palm rest 4 26 Maintenance and Service Guide Removal and replacement procedures Display assembly Q The display assembly spare part kit includes two WLAN antenna transceivers and cables nameplate and logo Description Spare part nu
103. r Intel Core2 Duo processors E T9600 2 80 GHz processor 6 MB L2 cache 1066 MHz FSB 507955 002 E P8700 2 53 GHz processor 3 MB L2 cache 1066 MHz FSB 507960 001 E P7570 2 26 GHz processor 3 MB L2 cache 1066 MHz FSB 572930 001 E P7370 2 00 GHz processor 3 MB L2 cache 1066 MHz FSB 507966 001 Intel Core Duo processors E 16570 2 10 GHz processor 2 MB L2 cache 800 MHz FSB not available in Japan 513598 001 E 15870 2 00 GHz processor 2 MB L2 cache 800 MHz FSB not available in Japan 535835 001 E T4200 2 00 GHz processor 1 MB L2 cache 800 MHz FSB 513599 001 E T3100 1 90 GHz processor 1 MB L2 cache 800 MHz FSB 572925 001 E T3000 1 80 GHz processor 1 MB L2 cache 800 MHz FSB 572926 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components Hard drive see Hard drive on page 4 9 Tp Memory wireless module compartment cover see WLAN module on page 4 12 Optical drive see Optical drive on page 4 18 a 9 Keyboard and switch cover see
104. r region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 1 Position the computer with the front toward you 2 Disconnect the WWAN antenna cables from the terminals on the WWAN module The red WWAN antenna cable is connected to the WWAN module Main terminal The blue WWAN antenna cable is connected to the WWAN module Aux terminal 3 Remove the two Phillips PM2 5x4 0 screws that secure the WWAN module to the computer The WWAN module tilts up 4 Remove the WWAN module by pulling it away from the slot at an angle WWAN modules are designed with a notch to prevent incorrect insertion of the WWAN module into the WWAN module slot Reverse this procedure to install the WWAN module Maintenance and Service Guide 4 17 Removal and replacement procedures Optical drive Q The optical drive spare part kit includes an optical drive bezel and bracket Description Spare part number Blu ray ROM DVD R RW SuperMulti Double Layer Drive with LightScribe 577202 001 DVD RW and CD RW SuperMulti Double Layer Drive with LightScribe 577204 001 DVD ROM Drive 577203 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2
105. rmenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao
106. rom the computer 4 Remove the battery see Battery on page 4 7 Maintenance and Service Guide 4 13 Removal and replacement procedures Remove the WLAN module CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 1 Position the computer with the front toward you 2 Loosen the two Phillips PM2 0x6 0 captive screws OQ that secure the memory wireless module compartment cover to the computer 3 Lift the left side of the cover to detach it from the computer 4 Remove the memory wireless module compartment cover The memory wireless module compartment cover is included in the Plastics Kit spare part number 577211 001 4 14 Maintenance and Service Guide Removal and replacement procedures 5 Disconnect the WLAN antenna cables O from the terminals on the WLAN module AQ The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal 6 Remove the two Phillips PM2 5x4 0 screws that secure the WLAN module to the computer The WLAN module tilts up 7 Remove the WLAN
107. ropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a staticproof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while and then degrade in the internal layers reducing its life expectancy CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostaticsafe containers until you are ready to install them
108. rounding tape O that covers the wireless antenna cables and microphone cable 4 28 Maintenance and Service Guide Removal and replacement procedures y When installing the display assembly be sure to complete the following steps to properly route the wireless antenna cables Failure to follow these guidelines can result in degraded wireless reception Route the wireless antenna cables and microphone cable inside the clips built into the top cover b Align the exposed sections of the wireless antenna cables with the grounding pad O attached to the top cover c Secure the wireless antenna cables to the grounding pad with the grounding tape O attached to the top cover 10 Disconnect the display panel cable O from the system board 11 Release the display panel cable from the clip that secures it Maintenance and Service Guide 4 29 Removal and replacement procedures ZX CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 12 Remove the five Torx T8M2 5x6 0 screws O that secure the display assembly to the computer The front right screw on the right hinge secures a ground loop that branches off of the display panel cable 13 Lift the display assembly O straight up and remove it 14 If it is necessary to replace the display bezel or any of the display assembly i
109. rvice Guide Screw listing Phillips PM2 0x2 0 broadhead screw p mm Hilti Color Quantity Length Thread Head diameter Black 1 2 0 mm 2 0 mm 6 0 mm Where used One screw that secures the switch cover to the computer in the battery bay Maintenance and Service Guide 7 13 Screw listing Phillips PM2 0x3 0 screw p mm id Color Quantity Length Thread Silver 9 3 0 mm 2 0 mm Where used 6 screws that secure the display hinges to the display panel Where used 3 screws that secure the top cover to the base enclosure Head diameter 4 5 mm 7 14 Maintenance and Service Guide Screw listing Phillips PM2 0x9 0 captive screw a fiw ay wi Y mm Hiihiibiiih Color Quantity Length Thread Head diameter Black 7 9 0 mm 2 0 mm 5 0mm Where used One captive screw that secures the fan and system board to the base enclosure screw is secured to the fan by a C clip 7 15 Maintenance and Service Guide Screw listing Where used 6 captive screws that secure the fan and heat sink to the system board screws are secured to the heat sink by C clips 7 16 Maintenance and Service Guide 8 Backup and recovery Backup and recovery in Windows Vista Overview To protect your information use the Backup and Restore Center to back up individual files and folders back up your entire hard drive select models only or create system restore points In case of system failure you can us
110. screw E Phillips PM2 0x6 0 captive screw E Phillips PM2 0x5 0 screw E Phillips PM2 0x4 0 screw E Phillips PM2 0x3 0 screw E Phillips PM2 0x2 0 broadhead screw E Slotted Torx T8M2 5x7 0 screw Ml Torx T8M2 5x6 0 screw 3 14 Maintenance and Service Guide Spare part number Illustrated parts catalog Sequential part number listing Description 463955 001 90 W PFC HP Smart Adapter for use only on computer models equipped with graphics subsystems with discrete memory 463958 001 65 W PFC HP Smart Adapter for use only on computer models equipped with graphics subsystems with UMA memory 480985 001 Intel WiFi Link 5100 802 11b g n WLAN module for use in all countries and regions except Pakistan Russia and the Ukraine 482957 001 Intel WiFi Link 5100 802 11b g WLAN module for use only in Pakistan Russia and the Ukraine 483377 002 HSPA EV DO WWAN module for use in all countries and regions except the People s Republic of China 490371 001 Power cord for use in the United States 490371 011 Power cord for use in Australia 490371 021 Power cord for use in Europe the Middle East and Africa 490371 031 Power cord for use in the United Kingdom and Singapore 490371 061 Power cord for use in Italy 490371 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 490371 201 Power cord for use in Brazil 490371 291 Power cord for use in Japan
111. se in country or region Spare part number or region Spare part number E Belgium 577205 A41 E Norway 577205 091 E Brazil 577205 201 E Portugal 577205 131 E Bulgaria 577205 261 E Russia 577205 251 E The Czech Republic 577205 221 E Saudi Arabia 577205 171 E Denmark 577205 081 E Slovakia 577205 231 E France 577205 051 E Slovenia 577205 BA1 E French Canada 577205 121 E South Korea 577205 AD1 E Germany 577205 041 E Spain 577205 071 E Greece 577205 DJ1 E Sweden and Finland 577205 B71 Hungary 577205 211 E Switzerland 577205 BG1 E Iceland 577205 DD1 E Taiwan 577205 AB1 E Israel 577205 BB1 E Thailand 577205 281 E italy 577205 061 E Turkey 577205 141 E Japan 577205 291 E The United Kingdom 577205 031 E Latin America 577205 161 E The United States 577205 001 E The Netherlands 577205 B31 Before removing the keyboard and switch cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 4 20 Maintenance and Service Guide Removal and replacement procedures Remove the keyboard and switch cover 1 Position the computer with the front toward yo
112. ssembly must be disassembled to gain access to the backlight O and the liquid crystal display LCD panel o Q The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Maintenance and Service Guide 11 1 Recycling Perform the following steps to disassemble the display assembly 1 Remove all screw covers and screws that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges and the top and bottom inside edges of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 11 2 Maintenance and Service Guide Recycling 4 Disconnect all display panel cables O from the display inverter and remove the inverter O 5 Remove all screws O that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel Maintenance and Service Guide 1 3 Recycling 9 Use a sharp edged tool to cut the tape O that secures the sides of the display panel to the display panel frame 10 Remove the display panel frame from the display panel 11 Re
113. stan Russia and the Ukraine 482957 001 Continued 4 12 Maintenance and Service Guide Removal and replacement procedures Description Spare part number 802 11b g WLAN module E Broadcom 4312G 802 11b g WLAN module for use in Canada the Cayman Islands Guam 504593 003 Puerto Rico the United States and the U S Virgin Islands E Broadcom 4312G 802 11b g WLAN module for use in Afghanistan Albania Algeria Andorra 504593 004 Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar
114. static discharge 4 2 equipment guidelines 4 4 esc key 2 4 Ethernet product description 1 5 ExpressCard slot 2 8 ExpressCard slot bezel illustrated 3 12 removal 4 38 external media card product description 1 6 external monitor port connector pinout 9 2 location 2 8 F f11 recovery 8 4 fan removal 4 51 spare part number 3 6 3 19 4 51 feet locations 4 6 spare part number 4 6 File menu 5 3 fingerprint reader 2 3 fn key 2 4 front components 2 7 function keys 2 4 G graphics product description 1 2 grounding equipment and methods 4 2 H hard disk test 5 5 hard drive precautions 4 2 product description 1 4 Index 2 Maintenance and Service Guide Index removal 4 9 spare part numbers 3 6 3 13 3 18 3 20 4 9 specifications 6 3 hard drive bay 2 10 hard drive bracket removal 4 11 hard drive connector removal 4 11 hard drive cover illustrated 3 12 removal 4 10 hard drive recovery 8 4 HDMI port connector pinout 9 3 location 2 8 headphone jack connector pinout 9 1 location 2 7 heat sink removal 4 51 spare part numbers 3 6 3 20 4 51 hinges illustrated 3 11 removal 4 32 spare part number 3 11 3 18 HP SpareKey Enrollment 5 4 l Info Center QuickLook button 2 2 Info Center QuickLook light 2 5 J jacks audio in 2 7 audio out 2 7 headphone 2 7 microphone 2 7 modem 2 9 network 2 8 RJ 11 2 9 RJ 45 2 8 K key components 2 4 keyboard product description 1 6
115. the following hard drives E 500 GB 7200 and 5400 rpm E 320 GB 7200 and 5400 rpm E 250 GB 7200 rpm E 160 GB 7200 rpm PM45 chipset Y GMA45 chipset v GL40 chipset Y Optical drives 12 7 mm tray load Serial ATA SATA Fixed removal of 1 screw required Customer accessible Supports no optical drive option Supports the following drives E Blu ray ROM DVD R RW and CD RW SuperMulti Double Layer Drive with LightScribe E DVD RW and CD RW SuperMulti Double Layer Drive with LightScribe E 8X DVD ROM Drive Diskette drive Supports external USB drive only Supports boot from USB device Microphone Integrated dual array digital microphone v Continued Maintenance and Service Guide Category Audio Description 2 stereo speakers with enclosures Azalea ADI1984 CODEC with digital equalization Headphone jack Microphone jack PMA45 chipset Y GM45 chipset Y Product description GL40 chipset Y Webcam Integrated 2 megapixel camera with fixed focus Modem High speed 56K data fax modem Supports no modem option Modem module cable not included Ethernet Marvell 88E8072 B1 10 100 1000 network interface card NIC 3 S4 S5 wake on LAN AC mode only Ethernet cable not included Wireless Integrated wireless local area network WLAN options via Mini PCI module E Broadcom 4322AGN 802 11b g n WLAN module E Broadcom 4312G 802 11b g WLAN m
116. the memory module and then pull it out of the memory module slot amp Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module 4 16 Maintenance and Service Guide Removal and replacement procedures WWAN module Description Spare part number HSPA EV DO WWAN module for use in all countries and regions except 483377 002 the People s Republic of China Telecom EV DO CT1 WWAN module for use only in the People s Republic of China 574246 001 Telecom EV DO CT2 WWAN module for use only in the People s Republic of China 582724 001 Before removing the WWAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the memory wireless module compartment cover see WLAN module on page 4 12 Remove the WWAN module CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country o
117. ting system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components Hard drive see Hard drive on page 4 9 Memory wireless module compartment cover see WLAN module on page 4 12 Optical drive see Optical drive on page 4 18 Keyboard and switch cover see Keyboard and switch cover on page 4 20 Palm rest see Palm rest on page 4 25 wo apogr Display assembly see Display assembly on page 4 27 g Top cover see Top cover on page 4 36 Remove the power connector cable 1 Release the power connector O from the clip built into the base enclosure 2 Remove the power connector cable Reverse this procedure to install the power connector cable Maintenance and Service Guide 4 45 Removal and replacement procedures Power button board Q The power button board spare part kit includes two cables Description Spare part number Power button board for use only on computer models equipped with WWAN capability includes 577662 001 SIM slot Power button board for use only on computer models not equipped with WWAN capability 577661 001 Before removing the power button board follow these steps 1 Shut down the computer
118. u 2 Remove the following screws 4 Two slotted Torx T8M2 5x7 0 screws O that secure the switch cover to the computer 1 Two Phillips PM2 0x5 0 screws that secure the switch cover to the computer in the battery bay T One Phillips PM2 0x2 0 broadhead screw that secures the switch cover to the computer in the battery bay Two slotted Torx T8M2 5x7 0 screws O that secure the keyboard to the computer 3 Turn the computer display side up with the front toward you 4 Open the computer as far as possible 5 Lift the switch cover until it releases from the computer Maintenance and Service Guide 4 2 Removal and replacement procedures 6 Lift the rear edge O of the keyboard until it rests at an angle 7 Slide the keyboard back until it rests on the switch cover and display 8 Release the zero insertion force ZIF connector O to which the keyboard cable is attached and then disconnect the keyboard cable from the system board 4 22 Maintenance and Service Guide Removal and replacement procedures 9 Remove the keyboard 10 Release the ZIF connector to which the LED board cable is attached and then disconnect the LED board cable from the system board 11 Detach the LED board cable from the top cover The LED board cable is attached to the top cover with double sided tape 12 Disconnect the speaker cable O from the system board 13 Remove the switch cover 6 Reverse this proced
119. uidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation E When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protectio
120. umber describes the duration of the warranty period for the computer Maintenance and Service Guide 4 5 Removal and replacement procedures Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Feet Kit spare part number 577212 001 There are 5 rubber feet that attach to the base enclosure in the locations shown in the following illustration Q The three rubber feet O on the front edge of the computer are smaller than the 2 rubber feet O on the rear edge of the computer 4 6 Maintenance and Service Guide Removal and replacement procedures Battery Description Spare part number 8 cell 2 55 Ah 73 Wh Li ion battery 579320 001 6 cell 2 20 Ah 37 Wh Li ion battery 579319 001 Before removing the battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch to release the battery 3 Remove the battery Install the battery by inserting it into the battery bay until you hear a cl
121. ure to install the keyboard and switch cover Maintenance and Service Guide 4 23 Removal and replacement procedures Speakers Description Spare part number Speakers include cables 577215 001 Before removing the speakers follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the keyboard and switch cover see Keyboard and switch cover on page 4 20 Remove the speakers 1 Turn the switch cover upside down with the front edge toward you 2 Remove the speaker cable from the clips built into the switch cover 3 Remove the four Phillips PM2 0x4 0 screws that secure the speakers to the switch cover 4 Remove the speakers Reverse this procedure to install the speakers 4 24 Maintenance and Service Guide Removal and replacement procedures Palm rest Q The palm rest is included with the top cover See Top cover on page 4 36 for top cover spare part and removal information Before removing the palm rest follow these steps 1 Shut down the computer If you are unsure whether the com
122. ure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Hard drive see Hard drive on page 4 9 gt Memory wireless module compartment cover see WLAN module on page 4 12 Optical drive see Optical drive on page 4 18 Keyboard and switch cover see Keyboard and switch cover on page 4 20 Palm rest see Palm rest on page 4 25 Display assembly see Display assembly on page 4 27 gh oaa Top cover see Top cover on page 4 36 h System board see System board on page 4 47 Remove the RTC battery 1 Turn the system board upside down with the audio connectors toward you 2 Disconnect the RTC battery cable O from the system board 3 Detach the RTC battery from the SD Card Reader The RTC battery is attached to the SD Card Reader with double sided tape Reverse this procedure to install the RTC battery A 5A Maintenance and Service Guide Removal and replacement procedures Processor Q The processor spare part kit includes replacement thermal material Description Spare part numbe
123. ut webcam in red trim 577187 001 Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 4 12 and WWAN module see WWAN module on page 4 17 6 Remove the keyboard and switch cover see Keyboard and switch cover on page 4 20 Maintenance and Service Guide 4 27 Removal and replacement procedures Remove the display assembly 1 Close the computer 2 Turn the computer upside down with the front toward you 3 Remove the WLAN and WWAN antenna cables O from the clips built into the base enclosure Turn the computer display side up with the front toward you Open the computer as far as possible Disconnect the microphone cable from the system board Remove the wireless antenna cables from the opening in the top cover o Ny AU A Remove the wireless antenna cables and the microphone cable from the clips and routing channel built into the top cover 9 Release the g
124. ve see Optical drive on page 4 18 Keyboard and switch cover see Keyboard and switch cover on page 4 20 Palm rest see Palm rest on page 4 25 Display assembly see Display assembly on page 4 27 Top cover see Top cover on page 4 36 h System board see System board on page 4 47 Remove the network cable 1 Release the RJ 45 connector O from the clip built into the base enclosure 2 Remove the network cable Reverse this procedure to install the network cable 4 50 Maintenance and Service Guide Removal and replacement procedures Fan and heat sink Q The fan and heat sink spare part kits include replacement thermal material Description Spare part number Fan 577206 001 Description Spare part number Heat sink for use only on computer models equipped with a graphics subsystem with discrete 577227 001 memory Heat sink for use only on computer models equipped with a graphics subsystem with UMA memory 577226 001 Q To properly ventilate the computer allow at least 7 6 cm 3 in of clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast
125. ve 577203 001 Maintenance and Service Guide 3 13 Illustrated parts catalog Miscellaneous parts Description Spare part number AC adapters E 90 W PFC HP Smart Adapter for use only on computer models equipped with graphics 463955 001 subsystems with discrete memory E 90 W PFC RC V HP Smart Adapter for use only on computer models equipped with 535593 001 graphics subsystems with discrete memory E 65 W PFC HP Smart Adapter for use only on computer models equipped with graphics 463958 001 subsystems with UMA memory E 65 W PFC RC V HP Smart Adapter for use only on computer models equipped with 577170 001 graphics subsystems with UMA memory Power cords E For use in Argentina 490371 D01 E For use in Australia 490371 011 E For use in Brazil 490371 201 E For use in Denmark 490371 081 E For use in Europe the Middle East and Africa 490371 021 E For use in India 490371 D61 E For use in Israel 490371 BB1 E For use in Italy 490371 061 E For use in Japan 490371 291 E For use in South Africa 490371 AR1 E For use in South Korea 490371 AD1 E For use in Switzerland 490371 111 E For use in Taiwan 490371 AB1 E For use in the People s Republic of China 490371 AA1 E For use in the United Kingdom and Singapore 490371 031 E For use in the United States 490371 001 Screw Kit 577213 001 E Phillips PM3 0x4 0 screw E Phillips PM2 5x11 0 captive screw E Phillips PM2 5x8 0 screw E Phillips PM2 5x4 0 screw E Phillips PM2 0x9 0 captive
126. ve 6 3 optical drive 6 4 6 5 6 6 system DMA 6 7 system I O address 6 9 system interrupt 6 8 system memory map 6 7 switch cover removal 4 20 spare part numbers 3 3 3 19 4 20 system board removal 4 47 spare part numbers 3 5 3 20 4 47 System Configuration menu 5 5 system DMA specifications 6 7 system fan 5 5 system I O address specifications 6 9 system IDs 5 4 system information 5 5 system interrupt specifications 6 8 system memory map specifications 6 7 system recovery 8 1 T tools required 4 1 top components 2 2 top cover removal 4 36 spare part numbers 3 4 3 19 3 20 4 36 TouchPad 2 6 TouchPad buttons 2 6 TouchPad scroll zone 2 6 U Universal Serial Bus USB port connector pinout 9 6 location 2 8 2 9 USB board removal 4 39 spare part number 3 3 3 20 4 39 USB legacy support 5 1 5 5 v vents 2 8 2 10 volume down light 2 5 volume mute button 2 2 volume mute light 2 5 volume scroll zone 2 2 volume up light 2 5 W warranty period 3 1 4 5 webcam 2 1 webcam light 2 1 webcam module illustrated 3 11 removal 4 31 spare part number 3 11 3 17 4 32 webcam product description 1 5 Windows applications key 2 4 Windows logo key 2 4 Maintenance and Service Guide Index 5 Index Windows Vista operating system DVD 8 3 wireless antennas disconnecting 4 15 4 17 locations 2 1 removal 4 34 4 35 spare part number 4 34 4 35 wireless button 2 2 wireless light 2 5 wireless pro
127. volume scroll zone is being used to increase speaker volume 7 Power light E On The computer is on E Blinking The computer is in the Sleep state Standby in Windows XP E Off The computer is off or in Hibernation Maintenance and Service Guide 2 5 External component identification Pointing devices Item Component Description 1 TouchPad Moves the pointer and selects or activates items on the screen 2 Left TouchPad button Functions like the left button on an external mouse 3 TouchPad scroll zone Scrolls up or down 4 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences E For Windows Vista Select Start gt Control Panel gt Hardware and Sound gt Mouse E For Windows XP Select Start gt Control Panel gt Printers and Other Hardware gt Mouse 2 6 Maintenance and Service Guide Front components External component identification Item Component 1 Drive light Description E Blinking turquoise The hard drive or optical drive is being accessed E Amber HP 3D DriveGuard has temporarily parked the hard drive 2 SD Card Reader Supports the following optional digital card formats E MultiMediaCard E MultiMediaCard Plus E Secure Digital Memory Card E Secure Digital High Capacity Memory Card 3 Audio out headphone jack Produces sound wh
128. with a graphics subsystem with 577226 001 UMA memory 17 Optical drive includes bezel and bracket E Blu ray ROM DVD R RW SuperMulti Double Layer Drive with LightScribe 577202 001 E DVD RW and CD RW SuperMulti Double Layer Drive with LightScribe 577204 001 E DVD ROM Drive 577203 001 18 Base enclosure includes 5 rubber feet 577209 001 Rubber Feet Kit not illustrated includes 5 rubber feet and 8 display bezel screw covers 577212 001 19 Battery E 8 cell 2 55 Ah 73 Wh Li ion battery 579320 001 E 6 cell 2 20 Ah 37 Wh Li ion battery 579319 001 20 Hard drive includes hard drive connector and hard drive bracket E 500 GB 7200 rpm 579213 001 E 500 GB 5400 rpm 577201 001 E 320 GB 7200 rpm 579212 001 E 320 GB 5400 rpm 577200 001 E 250 GB 7200 rpm 577199 001 E 160 GB 7200 rpm 577198 001 21 Memory modules 1333 MHz DDR2 E 2048 MB 577197 001 E 1024 MB 577196 001 Continued 3 6 Maintenance and Service Guide Illustrated parts catalog Item Description 22 WLAN module 802 11b g n WLAN module E Intel WiFi Link 5100 802 11b g n WLAN module for use in all countries and regions except Pakistan Russia and the Ukraine E Broadcom 4322AGN 802 11b g n WLAN module for use in Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands E Broadcom 4322AGN 802 11b g n WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina A
129. ws Backup utility select models only to back up files and folders or create recovery points In case of system failure you can use the backup files to restore your computer Windows provides the following options Backing up individual files and folders Backing up all files and folders Scheduling automatic backups Creating recovery points Recovering information For detailed instructions perform a search for these topics in Help and Support In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up individual files or folders to an optional external hard drive or to a network drive Note the following when backing up Store personal files in the My Documents folder and back it up periodically Back up templates stored in their associated programs Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document a Display the screen you want to sav
130. ws Vista Business 32 with Office 2007 Personal with PowerPoint Japan only E Windows Vista Business 32 with XP Pro images with Office 2007 Ready E Windows Vista Business 32 with XP Pro images with Office 2007 Personal Japan only E Windows Vista Business 32 with XP Pro images with Office 2007 Personal with PowerPoint Japan only Continued Maintenance and Service Guide Product description Category Operating system continued Description PM45 chipset Restore media Y E DRDVD Windows Vista E DRDVD Windows XP Pro E Microsoft Office Ready DVD E Red Flag Linux People s Republic of China only E Windows Vista Business 32 E Windows Vista Business 64 E Windows Vista Home Basic 32 E Windows Vista Home Premium E Windows XP Pro GM45 chipset Y GL40 chipset Y Certified Y E Microsoft WHQL E SuSE Linux Web only support Y Windows Vista Business 64 Serviceability End user replaceable parts Y AC adapter Battery system Hard drive Keyboard Memory modules Optical drive SIM WLAN module WWAN module 1 8 Maintenance and Service Guide Display 2 External component identification Q Your computer may look slightly different from the illustration in this section Item 1 Component Internal display switch Description Turns off the display if the display is closed while the power is on 2 WWAN antennas 2 Send
131. ziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 23 WWAN module E HSPA EV DO WWAN module for use in all countries and regions except 483377 002 the People s Republic of China E Telecom EV DO CT1 WWAN module for use only in the People s Republic of China 574246 001 E Telecom EV DO CT2 WWAN module for use only in the People s Republic of China 582724 001 Maintenance and Service Guide Illustrated parts catalog Cable Kit e o a Bo ltem Description Spare part number Cable Kit 577214 001 1 Bluetooth module cable 2 Modem module cable includes RJ 11 connector 3 Power connector cable 4 Network cable includes RJ 45 connector Maintenance and Service Guide 39 Illustrated parts catalog Display assembly subcomponents o 3 10 Maintenance and Service Guide Illustrated parts catalog ltem Description Spare part number 1 Display bezel E For use only on computer models equipped with a webcam 577194 001 E For use only on computer models not equipped with a webcam 577195 001 2 Webcam module 577171 001 3 Display hinges 2 577191 001 4 Display panel cable E For use only on computer models equipped wit

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