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HP 620n Administrator's Guide

1. ENWW TCP IP Configuration 50 Table 3 3 TFTP Configuration File Parameters 2 of 12 TCP IP Main host name sys name name Specifies the node name that will appear on the Jetdirect configuration page Default is NPIxxxxxx where xxxxxx is the last six digits of the LAN hardware address parm file Specifies the path and file name whose contents are sent to the printer for printing each time the print server is powered on The path and filename entry is limited to 64 alphanumeric characters domain name The domain name for the device for example support hp com It does not include the host name it is not the Fully Qualified Domain Name such as printer1 support hp com pri dns svr dns srv The IP address of the DNS Domain Name System server sec dns svr The IP address of a secondary DNS server to use if the primary DNS server is unavailable pri wins svr pri wins srv The IP address of the primary Windows Internet Naming Service WINS server sec wins svr sec wins srv The IP address of the secondary Windows Internet Naming Service WINS server smtp svr The IP address of the outgoing e mail Simple Mail Transport Protocol SMTP server for use with supported Scan devices TCP IP Print Options 9100 printing 9100 config Enables or disables printing to TCP port 9100 on the print server 0 disables 1 default enables ftp p
2. Syslog Facility A code used to identify the source facility of a message for example to identify the source of selected messages during troubleshooting By default the HP Jetdirect print server uses LPR as the source facility code but local user values of local through local7 can be used to isolate individual or groups of print servers ENWW TCP IP Overview 243 Typical logfile entries of syslog messages are illustrated below NWW Oct 22 08 10 33 jd08 Oct 22 15 06 07 jd04 Oct 22 15 07 56 jd04 Oct 22 15 08 58 jd04 Oct 24 17 52 27 jd37 Oct 24 18 28 13 jd37 Oct 24 18 37 46 jd07 Oct 24 18 38 42 jd37 Oct 25 07 50 16 jd04 printer printer printer printer printer printer printer printer printer error cleared powered up offline or intervention needed error cleared powered up printer is disconnected error cleared powered up toner ink low TCP IP Overview 244 The HP Jetdirect EIO Control Panel Menu Introduction When supported by the printer HP Jetdirect EIO internal print servers contain a configuration menu that can be accessed from the printer s control panel The keystrokes to access this menu from the printer control panel depend on the printer Refer to the printer manuals for more information The HP Jetdirect internal print servers support the following printer control panels e Classic Control Panel display with menu and parameter selection buttons Gr
3. 3 You can manually modify the TCP IP parameters through a supported Web browser using the Jetdirect embedded Web server or HP Web Jetadmin If you change to BOOTP configuration the DHCP configured parameters are released and the TCP IP protocol is initialized If you change to Manual configuration the DHCP configured IP address is released and the user specified IP parameters are used Therefore if you manually provide the IP address you should also manually set all of the configuration parameters such as subnet mask default gateway and idle timeout Note If you choose to re enable a DHCP configuration the print server will acquire its configuration information from a DHCP server This means that when you choose DHCP and complete your configuration session using Telnet for example the TCP IP protocol for the print server is re initialized and all current configuration information is deleted The print server then attempts to acquire new configuration information by sending DHCP requests on the network to a DHCP server For DHCP configuration through Telnet refer to Using Telnet in this chapter ENWW TCP IP Configuration 69 Using RARP Note For HP Jetdirect wireless print servers this section assumes that a wireless connection to your network has been established This section describes how to configure the print server using the Reverse Address Resolution Protocol RARP on UNIX and Linux systems This
4. A flowchart guides you to the correct procedures for troubleshooting the following Printer problems HP Jetdirect hardware installation and connection problems Network related problems To troubleshoot your HP Jetdirect print server you may need the following items A Jetdirect configuration page see Chapter 9 A Printer Configuration or Diagnostic Page Documentation that came with your printer Documentation that came with your HP Jetdirect print server The diagnostics tools and utilities provided with your network software for example Novell NetWare utilities TCP IP utilities or network printer management applications such as HP Web Jetadmin Note Frequently asked questions about installing and configuring HP Jetdirect print servers can be found by searching for your HP Jetdirect product at http www hp com support net_printing ENWW 185 Resetting to Factory Defaults Parameters on the HP Jetdirect print server for example the IP address can be reset to factory default values using the following procedures CAUTION For HP Jetdirect wireless print servers resetting to factory default settings may cause the print server to lose its wireless connection to your network Reconfiguration of wireless network settings and reinstallation of the print server may be required A Jetdirect X 509 certificate will be saved over a cold reset to factory default values However a Certificate Authority CA certificate in
5. character For example to append a long string that has been divided into two separate strings enter lt stringname1 gt lt stringname2 gt where stringname1 and stringname2 are specified as two separate string names with different values ENWW Using the Embedded Web Server 129 Table 4 9 LPD Queue Parameters 2 of 3 Item Description Queue Type Processing instruction for the queue Choose from these four queue types RAW No processing The line printer daemon treats the data in a raw queue as a print job that has already been formatted in PCL PostScript or HP GL 2 and sends it to the printer without modification Note that any user defined prepend or append string will be added to the job in the appropriate position e TEXT Carriage return added The line printer daemon treats data in text queues as unformatted or ASCII text and adds a carriage return to each line before sending it to the printer e AUTO Automatic The line printer daemon uses autosensing to determine whether the print data should be sent as raw or text e BINPS Binary PostScript This instructs the PostScript interpreter that the printjob is to be interpreted as Binary PostScript data Default Queue Name Name of the queue to be used if the queue specified for a print job is unknown By default the Default Queue Name is AUTO String Name Name of acharacter string You may define up to eigh
6. rp text lf usr spool lpd 1j1_text log sd usr spool lpd 1jl1_text ENWW Configuring for LPD Printing 158 Example Printcap Entries for PostScript PCL or HP GL 2 Printers 1j1_raw raw1 lp rm laserjetli rp raw lf usr spool lpd 1jl1_raw log sd usr spool lpd 1jl1_raw If your printer does not support automatic switching between PostScript PCL and HP GL 2 languages use the printer s control panel if the printer has one to select the printer language or rely on the application to select the printer language via commands embedded in the print data Make sure your users know the printer names for the printers since they must type those names on the command line for printing Create the spooling directory by making the following entries At the root directory type mkdir usr spool lpd cd usr spool lpd mkdir printer _name_1 printer _name_2 chown daemon printer _name_1 printer _name_2 chgrp daemon printer _name_1 printer _name_2 chmod g w printer _name_1 printer _name_2 where printer_name_1and printer_name_2 refer to the printers to be spooled You may spool several printers The following example shows the command to create the spooling directories for printers used for text or ASCII printing and for PCL or PostScript printing Example Creating Spooling Directory for Text and PCL PostScript Printers mkdir usr spool lpd cd usr spool lpd mkdir 1j1_ text 1j1_raw chown daemon
7. 7 Close the Network Connections window LPR port is now an option in the Properties of a printer under Ports Add Port Configuring a Network LPD Printer Adding a New LPD Printer 1 Open the Printers folder from the desktop click Start Printers and Faxes 2 Click Add Printer On the Add Printer Wizard welcome screen click Next 3 Select Local printer then uncheck the automatic detection for Plug and Play printer installation Click Next 4 Select Create a new port and select LPR Port from the pull down menu Click Next 5 In the Add LPR Compatible Printer window do the following a Type the Domain Name System DNS name or Internet protocol IP address of the HP Jetdirect print server b Type in lowercase the name of the print queue for the HP Jetdirect print server for example raw text auto or binps c Click OK 6 Select the manufacturer and printer model If necessary click Have Disk and follow the instructions to install the printer driver Click Next Click Yes to keep the existing driver if prompted Click Next 8 Typea printer name and if desired click this printer as default if desired Click Next 9 Select whether to share this printer with other network computers for example if your system is a printer server If shared type a share name to identify the printer to other users Click Next ENWW Configuring for LPD Printing 168 10 If desired enter a location and
8. e Your wireless computer is configured to match the default wireless network settings on the HP Jetdirect print server Communication Mode Ad Hoc m Network Name SSID hpsetup m Encryption WEP lt Disabled gt Note The Network Name SSID is case sensitive Be sure to specify hpsetup using lowercase characters The HP Jetdirect print server is turned on and operating properly print a Jetdirect configuration page You are within range of the HP Jetdirect print server There are fewer than six devices total on the Ad Hoc network with SSID hpsetup e There is no Access Point in the vicinity that is configured with an SSID of hpsetup Multiple print servers are not being configured at the same time If there are multiple print servers turn all off except the one you want to configure ENWW Troubleshooting the HP Jetdirect Print Server 196 Unable to Communicate After Initial Setup If you have successfully configured the HP Jetdirect wireless print server with a network connection to your network but your network computers are unable to communicate with the printer including a ping command try the following e Print a Jetdirect configuration page and verify all configuration settings for your network Common errors include incorrect entries for the following items Communication Mode Ad Hoc or Infrastructure Network Name SSID which is case sensitive Authentication meth
9. ENWW FTP Printing 177 Example of an FTP Session This is an example of a typical FTP printing session C gt ftp 192 168 45 39 Connected to 192 168 45 39 220 JD FTP Server Ready User lt 192 168 45 39 lt none gt gt susan g 001 Username Ok send identity lt email address gt as password Password 230 Hewlett Packard FTP Print Server Version 2 0 Directory Description PORT1 Print to port 1 HP color LaserJet 4500 To print a file use the command put lt filename gt portx or cd to a desired port and use put lt filename gt Ready to print to PORT1 230 User logged in ftp gt pwd 257 is current directory lt default port is PORT1 gt HP Color LaserJet 4500 ftp gt cd portl 250 Changed directory to PORT1 ftp gt pwd 257 PORT1 is current directory HP Color LaserJet 4500 ftp gt bin 200 Type set to I Using binary mode to transfer files ftp gt put d atlas temp ftp test ps 200 PORT command successful 150 Opening BINARY mode data connection 226 Ready 226 Processing job 226 Transfer complete 31534 bytes sent in 0 04 seconds lt 788 35 Kbytes sec gt ftp gt quit 221 Goodbye C gt ENWW FTP Printing 178 Security Features Introduction Security features are provided that can help to minimize unauthorized access to network configuration parameters and other data stored on HP Jetdirect print servers The features may differ depending on the versi
10. Specifies whether an IP Administrator password has been configured on the print server This password is shared by Telnet the embedded Web server and HP Web Jetadmin to control access to print server configuration parameters Up to 16 case sensitive alphanumeric characters can be used Not Set An Administrator password has not been set Set An Administrator password has been set The password may be cleared from the print server through a cold reset SSL TLS Status of Secure Sockets Layer Transport Layer Security SSL TLS protocols Disabled SSL TLS is disabled lt certificate string gt A character string that identifies the certificate common name Cert Expires Specifies the expiration date of the digital certificate for SSL TLS encrypted security The date is in UTC format for example 2002 10 02 12 45 UTC Not Applicable Displayed if a digital certificate has not been installed ENWW HP Jetdirect Configuration Page 211 Table 9 4 Security Settings 2 of 3 Message Description SNMP Versions Specifies the SNMP versions enabled on the print server Disabled All SNMP versions are disabled on the print server No SNMP access is allowed 1 2 SNMP v 1 and SNMP v 2c are supported and SNMP v 3 is disabled or not supported 1 2 3 na np SNMP v 1 v 2c and v 3 are enabled v 3 is enabled with the minimum security of no authentication na and no privacy
11. TCP IP Other Settings e syslog config ipv4 multicast e syslog svr e idle timeout e syslog max user timeout e syslog priority e ews config e syslog facility icp mss e slp config e tcp msl slp keep alive telnet config ttl slp e default ip e mdns config e default ip dhcp mdns service name e dhcp arbitration mdns pri svc phone home config web refresh ENWW TCP IP Configuration 48 Table 3 2 List of Supported TFTP Commands 2 of 2 SNMP snmp config auth trap e get cmnty name trap dest e set cmnty name IPX SPX ipx config e ipx nds context e ipx unit name ipx job poll ipx frametype e pjl banner ipx sapinterval pjl eoj e ipx nds tree pjl toner low AppleTalk e appletalk name override DLC LLC dic lic config Other Settings e link type e MFP config upgrade usb mode e webscan config e status page lang scan idle timeout e network select e scan email config Support e support name support url support number tech support url ENWW TCP IP Configuration 49 Table 3 3 TFTP Configuration File Parameters 1 of 12 General passwd passwd admin A password up to 16 alphanumeric characters that allows administrators to control changes of HP Jetdirect print server configuration parameters through Telnet HP Web Jetadmin or embedded Web server The password may be c
12. scan idle timeout Specifies the number of seconds 1 3600 that an idle scan connection is allowed to remain open 0 disables the timeout The default is 300 seconds scan email config Enable or disable the scan to email feature in the Web Scan server 0 disables 1 default enables MFP config Enable or disable print server support of the client software provided with your multifunction or all in one peripheral 0 default disables client software support allows printing only 1 enables client software support allows printing and scanning ENWW TCP IP Configuration 59 Table 3 3 TFTP Configuration File Parameters 11 of 12 usb mode Specifies the communication mode over the USB port on the HP Jetdirect print server e Auto default Automatically negotiates and sets the highest communication mode possible for the attached printer or device e MLC Multiple Logical Channels An HP proprietary communication mode that allows multiple channels of simultaneous print scan and status communications e BIDIR A standard connection that supports bi directional communications between the printer and print server The print server sends print data and receives status from the printer e UNIDIR A standard connection in which data is transferred in one direction only to the printer status page lang Specifies the page description language PDL that the print server will use to send the Je
13. NOT SPECIFIED Indicates that a WINS server s IP address has not been configured on the print server SYSLOG SERVER The IP address of the syslog server configured on the print server NOT SPECIFIED Indicates that a syslog server has not been configured IDLE TIMEOUT The timeout value expressed in seconds after which the print server closes an idle TCP print data connection Acceptable values are integers between 0 and 3600 A value of zero turns off the timeout mechanism The default value is 270 seconds SLP Specifies whether the HP Jetdirect print server sends Service Location Protocol SLP packets used by system applications for automated installation ENABLED The print server sends SLP packets DISABLED The print server does not send SLP packets ENWW HP Jetdirect Configuration Page 217 Table 9 6 TCP IP Configuration Information 4 of 4 Message Description WEB JETADMIN URL If the HP Jetdirect print server is found on the network by HP Web Jetadmin the URL of the host system used for HP Web Jetadmin services is displayed The URL is limited to two lines and may be truncated NOT SPECIFIED Indicates that the URL of the Web Jetadmin host system could not be identified or is not configured ENWW HP Jetdirect Configuration Page 218 IPX SPX Protocol Information Information in this section of the Jetdirect configuration page is described in Table 9 7 For error
14. Security settings are reset to factory defaults ENWW The HP Jetdirect EIO Control Panel Menu 248 Graphical Control Panel Graphical control panels typically display 18 characters on a line and as many as four lines at a time In addition scrolling may be supported to allow display of additional lines On graphical control panels a numeric keypad and navigation buttons are used to access HP Jetdirect menu items For a description of menu items and options see Table B 2 Table B 2 HP Jetdirect Graphical Control Panel Menu 1 of 4 Menu Item Options Description of settings TCP IP ENABLE ON Enable the TCP IP protocol OFF Disable the TCP IP protocol HOST NAME An alphanumeric string up to 32 characters used to identify the device This name is listed on the Jetdirect configuration page The default host name is NPIxxxxxx where xXXXXX s the last six digits of the LAN hardware MAC address CONFIG METHOD Specifies the method that TCP IP parameters will be configured on the Jetdirect print server e BOOTP Use BootP Bootstrap Protocol for automatic configuration from a BootP server e DHCP Use DHCP Dynamic Host Configuration Protocol for automatic configuration from a DHCP server If selected and a DHCP lease exists DHCP RELEASE and DHCP RENEW menus will be available to set DHCP lease options e AUTO IP Use automatic link local IP addressing An address in the f
15. applications Note If you subsequently change the SNMP Set Community Name for example using the SNMP tab on the Network Settings page or from Web Jetadmin the two settings will no longer be synchronized ENWW Using the Embedded Web Server 138 Printer Password Synchronization Many EIO printers provide password protected access to printer configuration and status settings The password is set through security Web pages provided by the printer For these printers the administrator password for the printer and the Jetdirect EIO print server are synchronized so that the same password is used to access both printer and networking configuration pages For printers that support password synchronization the same password is used regardless of the embedded Web server page printer Security page or networking Admin Account page in which the password was set If password synchronization is lost on these printers recovery may require one of the following procedures e Restore both the printer and the Jetdirect print server to factory default states for example through a cold reset and then reconfigure your settings e Manually set the same administrator password using both the printer Security page and the networking Admin Account page Certificates Certificate support depends on the print server model This tab provides access to installation configuration and management services for X 509 digital certificates A digital
16. default 35 embedded Web server 104 115 erasing through Telnet 98 printer control panel 99 resetting 186 TCP IP overview 237 IP See TCP IP IP IPX printer gateway 26 IPP Internet Printer Connection 16 23 TFTP configuration 52 ipv4 multicast embedded Web server 123 149 Telnet 88 TFTP configuration file 54 IPX SPX Control panel configuration 246 251 STATUS message 219 Telnet configuration 91 TFTP configuration 57 J Jetdirect certificate 139 L LAN ERROR BABBLE 225 CONTROLLER CHIP 225 EXTERNAL LOOPBACK 225 INFINITE DEFERRAL 225 INTERNAL LOOPBACK 225 LOSS OF CARRIER 226 NO LINKBEAT 226 NO SQE 226 RECEIVER OFF 226 RETRY FAULTS 226 TRANSMITTER OFF 226 UNDERFLOW 226 258 Index link configuration classic control panel 248 embedded Web server 124 graphical control panel 252 Telnet 95 TFTP 59 locally administered address LAA 93 108 125 206 LPD Line Printer Daemon See LPD printing LPD printing Mac OS 169 setup overview 156 TFTP configuration 52 UNIX 158 troubleshooting 200 Windows NT 2000 162 LPD Queues embedded Web server 128 Telnet 85 user defined 128 157 M MAC address See hardware address Manufacturing ID 206 messages 802 11 wireless 208 AppleTalk 223 DLC LLC 224 Errors 225 General 205 HP Jetdirect configuration page 202 IPX SPX 219 TCP IP 215 Model number configuration page 205 product list 8 Multicast Domain Name System mDNS embedded Web server 123 149 Telnet 87 TFT
17. failing to use the Cancel button an Operation Failed screen may appear If so wait approximately two minutes before entering the wizard again Note An HP Jetdirect wireless print server with factory default settings Ad Hoc mode may be easily accessed by unauthorized clients Therefore it should not be powered on with factory default settings longer than necessary and any configuration changes that you make should be verified ENWW Using the Embedded Web Server 111 Table 4 3 802 11 Configuration Parameters 1 of 4 Item Description Ad Hoc peer to peer Ad Hoc or peer to peer is a wireless communication topology in which the wireless devices on a network communicate directly with each other Access Points are not used Other terms used for Ad Hoc mode include Independent Basic Service Set IBSS and computer to computer mode The factory default mode configured on the HP Jetdirect print server is Ad Hoc To initially communicate with the print server your wireless computer must be set up for Ad Hoc mode Channel Ad Hoc mode only The channel selection identifies the radio frequency that the print server will use to broadcast its availability if it fails to associate with the specified Ad Hoc network on any channel By factory default channel 11 2462 MHz will be used However channel 10 2457 MHz is also available Infrastructure Infrastructure is a wireless communication topo
18. gw disable Specifies whether or not to automatically assign the device IP address as the gateway when a network gateway is not configured 0 A gateway using the device IP address will be assigned 1 A gateway is not assigned The gateway address 0 0 0 0 will be configured default ip Specifies the IP address to use when the print server is unable to obtain an IP address from the network during a forced TCP IP reconfiguration for example when powered off on or manually configured to use BOOTP DHCP DEFAULT_IP sets the legacy default IP address 192 0 0 192 AUTO_IP sets a link local IP address 169 254 x x The initial setting is determined by the IP address obtained when first powered on default ip dhcp Specifies whether DHCP requests will be periodically transmitted when a legacy default IP address 192 0 0 192 or link local IP address 169 254 x x has been automatically assigned 0 Disables DHCP requests 1 default Enables DHCP requests dhcp fqdn config dhcp fqdn behavior Specifies configuration control of the Fully Qualified Domain Name FQDN using either DHCP manual configuration or both The fully qualified domain name consists of the device s host name and domain name Select one of the following command values 0 default DHCP may be used to supply the host name and domain name The host name may be changed using a manual configuration method such as the embedded Web server printer
19. is successful And if the print server is powered off on the same method will again be used to retrieve IP configuration settings If this method now fails to retrieve the IP configuration settings for example the BOOTP or DHCP server is no longer available a default IP address will not be assigned Instead the print server will continue to send IP configuration requests indefinitely You must cold reset the print server to change this behavior In addition a default IP address will not be assigned if a network cable is not attached to a wired print server Default IP Address Will Be Assigned A default IP address will be assigned if the factory default methods fail or if the print server has just been reconfigured by an administrator to use a server based method such as BOOTP or DHCP that fails If a default IP address is assigned the address will depend on the network to which the print server is connected The print server senses broadcast packets on the network to determine the appropriate default IP settings On small private networks that adhere to automated standards based IP address assignments the print server uses a link local addressing technique to assign a unique IP address Link local addressing is limited to a local IP subnet not routed and may be referenced as Auto IP The IP address assigned will be in the range of 169 254 1 0 to 169 254 254 255 commonly referenced as 169 254 16 However it can be fu
20. when powered off on or manually configured to use BOOTP DHCP DEFAULT_IP sets the legacy default IP address 192 0 0 192 AUTO_IP sets a link local IP address 169 254 x x The initial setting is determined by the IP address obtained when first powered on default ip dhcp Specifies whether DHCP requests will be periodically transmitted when a legacy default IP address 192 0 0 192 or link local IP address 169 254 x x has been automatically assigned 0 Disables DHCP requests 1 default Enables DHCP requests dhcp arbitration Specifies the amount of time in seconds that the print server will wait for DHCP configuration offers A value from 1 to 10 may be set The default is 5 seconds phone home config Specifies privacy settings on the print server during embedded Web server access This command controls whether statistical data on product use may be sent to HP For HP to collect data Internet access is required 2 Prompt the user to allow sending data on initial access to the Networking tab of the embedded Web server This is the factory default and cold reset value Once changed this value cannot be re selected 1 Allows the sending of data to HP without prompting the user 0 Disables sending data to HP without prompting the user web refresh Specifies the time interval 1 99999 seconds for embedded Web server diagnostic page updates If set to 0 the refresh rate is disabled SNMP snmp
21. Check errors and RECEIVED framing errors CRC errors are frames received with CRC errors Framing errors are frames received with alignment errors A large number of framing errors could indicate a cabling problem with your network TOTAL PACKETS Total number of frames packets transmitted without error TRANSMITTED UNSENDABLE Total number of frames packets not successfully PACKETS transmitted because of errors TRANSMIT Number of frames not transmitted because of repeated COLLISIONS collisions TRANSMIT LATE Total number of frames not transmitted because a late COLLISIONS collision occurred Late collisions often occur when cable lengths exceed network specifications A large number may indicate a cabling problem on the network ENWW HP Jetdirect Configuration Page 214 TCP IP Protocol Information Information in this section of the Jetdirect configuration page is described in Table 9 6 For error messages see Table 9 11 Table 9 6 TCP IP Configuration Information 1 of 4 Message Description STATUS Current TCP status READY Indicates the HP Jetdirect print server is awaiting data over TCP IP DISABLED Indicates that TCP IP was manually disabled INITIALIZING Indicates that the print server is searching for the BOOTP server or trying to get the configuration file through TFTP An additional status message may also be displayed An error code and message is displayed if th
22. For WPA PSK authentication use this command to set the print server for dynamic Wi Fi Protected Access WPA encryption Specify Robust as the command option 802 11 Wireless Diagnostics Command Description Current SSID Read only parameter The network name SSID to which the wireless print server connected Current Channel Read only parameter The channel that the wireless print server is currently using Signal Strength Read only parameter The strength of the radio signal received by the print server lt blank gt No radio signal detected while the print server is scanning No Signal No radio signal detected on any channel Poor Marginal Good Excellent Indicates the detected signal strength level Access Point Mac Read only parameter The Media Access Control MAC address of the Access Point used for Infrastructure mode communications For example 00 a0 f8 38 7a f7 specifies that the Access Point with MAC address 00a0f8387af7 was used for communicating on the network ENWW TCP IP Configuration 82 Table 3 4 Telnet Commands and Parameters 5 of 18 TCP IP Main Command Description host name Alphanumeric string up to 32 characters to assign or change the name of the network device For example host name printer1 assigns the name printer1 to the device The default host name is NPIxxxxxx where xxxxxx are the last six digits of
23. HP support use only The installed firmware version can be identified using various methods including the HP Jetdirect configuration page see Chapter 9 Telnet see Chapter 3 embedded Web server see Chapter 4 and network management applications For firmware updates see Firmware Upgrades Supported Network Protocols Note For HP Jetdirect wireless print servers this section assumes that a wireless connection to your network has been established The supported network protocols and popular network printing environments that use those protocols are listed in Table 1 2 ENWW Introducing the HP Jetdirect Print Server 8 Table 1 2 Supported Network Protocols Supported Network Printing Environments Product Support Network Protocols TCP IP Microsoft Windows 98 Me NT4 0 2000 XP__ J7951A ew2400 32 and 64 bit Direct Mode printing J7942A en3700 Novell NetWare 5 6 x using NDPS J7934A 620n UNIX and Linux including Hewlett Packard HP UX Sun Microsystems Solaris SPARCsystems only IBM AlX HP MPE iX RedHat Linux SUSE Linux LPR LPD Line Printer Daemon IPP Internet Printing Protocol FTP File Transfer Protocol IPX SPX and Novell NetWare J7951A ew2400 compatible Microsoft Windows 98 Me NT4 0 2000 XP_ J7942A en3700 32 bit only Direct Mode printing J7934A 620n AppleTalk Apple Mac OS J7951A ew2400 EtherTalk J7942A en3700 only J7934A 620n DLC LLC Mi
24. Jetdirect print server is able to log in without a password it sets the password automatically This indicates a networking or security problem Create a new print server object When multiple file servers are configured the error is only displayed on the configuration page if none of the file servers were successfully connected 22 UNABLE TO CONNECT TO SERVER Queue Server mode error The HP Jetdirect print server could not establish an NCP connection to the file server Make sure that the correct file servers are connected When multiple file servers are configured the error is only displayed on the configuration page if none of the file servers were successfully connected 23 UNABLE TO ATTACH TO QUEUE A failure was detected when the HP Jetdirect print server tried to attach to one of the queues assigned to the print server object This may be because no servers are allowed to attach to this queue There may also be a networking or security problem Use PCONSOLE to make sure that servers are allowed to attach to the queue to delete the print server object from the list of queue servers if you want the HP Jetdirect print server to service other queues or to delete the queue and create a new one the print server object must be added to the list of queue servers When the HP Jetdirect print server is configured for multiple file servers the error is only displayed on the configuration page if none of the file servers made
25. The name of the printer on the AppleTalk network A number after the name indicates that there are multiple devices with this name and this is the Nth instance of the name ZONE The name of the AppleTalk network zone on which the printer is located TYPE The type of the printer being advertised on the network Two types can be displayed NETWORK NETWORK NUMBER Identifies the AppleTalk Network NUMBER Number on which the HP Jetdirect print server is currently operating NODE NUMBER NODE NUMBER Identifies the AppleTalk Node Number that the print server chose for itself as part of its initialization sequence Note The AppleTalk phase 2 P2 parameter is preconfigured on the HP Jetdirect print server ENWW HP Jetdirect Configuration Page 223 DLC LLC Protocol Information Information in this section of the Jetdirect configuration page is described in Table 9 10 Table 9 10 DLC LLC Configuration Information Message Description STATUS Indicates the current DLC LLC protocol status READY Indicates the HP Jetdirect print server is awaiting data DISABLED Indicates that DLC LLC was manually disabled INITIALIZING Indicates that the print server is registering the node address or name An additional status message may also be displayed An error code and message is displayed if the print server is not ready For more information see Table 9 11 ENWW HP Jetdirect Configuration Page 2
26. This name is persistent and is used to resolve a particular device or service if socket information such as the IP address changes from session to session Apple Rendezvous will display this service The default service name is the printer model and the LAN Hardware MAC address ENWW Using the Embedded Web Server 126 Table 4 8 Miscellaneous Settings 5 of 5 Item Description mDNS Domain Read only parameter Specifies the mDNS domain name Name assigned to the device in the form lt host name gt local If a mDNS Highest Priority Service user specified host name has not been assigned the default host name NPIxxxxxx is used where xxxxxx are the last 6 digits of the LAN hardware MAC address Specifies the mDNS highest priority service to use for printing To set this parameter choose one of the following printing options 9100 Printing Raw IP printing through HP proprietary port 9100 IPP Printing Internet Printing Protocol printing LPD Printing RAW Default LPD raw queue printing LPD Printing TEXT Default LPD text queue printing LPD Printing AUTO Default LPD auto queue printing LPD Printing BINPS Default LPD binary postscript queue printing LPD Printing lt user defined gt Up to 5 user specified LPD queues will be listed if they have been configured where lt user defined gt is the name of the user specified LPD print queue The default selection will depend on the printer typically 9
27. Windows NT 4 0 system set up the default printer by performing the following steps 1 Click Start select Settings and click Printers The Printers window opens Double click Add Printer Select My Computer then click Next Click Add Port Select LPR Port and click New Port OA npuy In the Name or address of server providing lpd box type the IP address or DNS name of the HP Jetdirect print server Note NT clients can enter the IP address or name of the NT server that is configured for LPD printing 7 Inthe Name of printer or print queue on that server box type in lowercase raw text binps auto or the name of a user defined print queue user defined print queues can be set up through the embedded Web server see Chapter 4 Then click OK The HP Jetdirect print server treats text files as unformatted text or ASCII files Files that are raw are formatted files in PCL PostScript or HP GL 2 printer languages If the queue type is binps the PostScript interpreter is instructed to interpret the print job as binary PostScript data 8 Ensure that the port is selected in the Add Printer list of the available ports then click Next 9 Follow the remaining instructions on the screen to complete the configuration ENWW Configuring for LPD Printing 166 Verifying the Configuration From within Windows NT print a file from any application If the file prints correctly the configuration was successful If the prin
28. access can be disabled through the embedded Web server e Ifthe list is empty then all hosts are allowed access e Configured on the HP Jetdirect print server using TFTP Chapter 3 Telnet Chapter 3 embedded Web server Chapter 4 or management software Telnet Control e Telnet may be disabled through the embedded Web server see Chapter 4 Telnet access is not secure Authentication and Encryption e Full featured print servers Certificate management for X 509 digital certificates is provided through the embedded Web server for both client based and server based authentication Installed certificates are limited to 3KB A single Certificate Authority CA certificate may be installed e Value based wired wireless print servers In wireless mode enhanced wireless authentication and encryption methods are supported including WPA PSK SNMP v1 v2c Set Community Name IP IPX SNMP v1 v2c only e A password on the HP Jetdirect print server that allows incoming SNMP Set commands for example from management software to write or set HP Jetdirect configuration parameters e Fora user assigned Set Community Name SNMP Set commands must contain the user assigned name which is authenticated by the print server before the command is performed e On IP networks authentication of SNMP Set commands may be further restricted to systems identified on the access control list e Configured on the HP Jet
29. acknowledgment and reliability are not required such as during a discovery broadcast IP Address Every host workstation or node on an IP network requires a unique IP address for each network interface This address is a software address that is used to identify both the network and specific hosts located on that network Each IP address can be divided into two separate parts the network portion and the host portion It is possible for a host to query a server for a dynamic IP address each time the device boots up for example using DHCP and BootP Note When assigning IP addresses always consult the IP address administrator Setting the wrong address can disable other equipment operating on the network or interfere with communications ENWW TCP IP Overview 237 IP Address Network Portion Network addresses are managed by an organization in Norfolk Virginia recognized as InterNIC InterNIC has been contracted by the National Science Foundation to manage the Internet addresses and domains Network addresses are distributed to organizations that are in turn responsible for making sure all attached devices or hosts on the network are properly numbered For more information on the network portion of an IP address see IP Address Structure and Class and Subnets later in this appendix IP Address Host Portion Host addresses numerically identify specific network interfaces on an IP network Usually a host
30. address is a four byte 32 bit address in the form n n n n where n is a number from 0 to 255 An IP address uniquely identifies a node on a TCP IP network Duplicate IP addresses on a TCP IP network are not allowed For more information on IP addresses see Appendix A Using the Embedded Web Server 115 Table 4 4 TCP IP Settings 2 of 3 Item Description Subnet Mask If subnetting is used use this field to manually assign a subnet mask A subnet mask is a 32 bit number that when applied to an IP address determines which bits specify the network and subnet and which bits uniquely specify the node For more information on subnet masks see Appendix A Default Gateway Domain Name Identifies the IP address of a router or computer that is used to connect to other networks or subnetworks Specifies the name of the Domain Name System DNS domain that the HP Jetdirect print server resides in for example support hp com It does not include the host name it is not the Fully Qualified Domain Name such as printer1 support hp com Primary WINS Server Specifies the IP address of the primary Windows Internet Naming Service WINS server The WINS server provides IP address and name resolution services for network computers and devices Secondary WINS Server Specifies the IP Address to be used for WINS if the primary WINS Server is unavailable Syslog Server Specifies the IP address
31. allows printer settings such as printer name and preferred zone to be configured from your Mac OS system Hewlett Packard recommends that only network administrators use the printer configuration capabilities of this utility If this printer is to be serviced by a print spooler set up the printer s name and zone before configuring the spooler to capture the printer Running the HP LaserJet Utility 1 With the printer turned on and online and the print server connected to the printer and to the network double click the HP LaserJet Utility icon 2 Ifthe printer s name is not listed as the target printer click Select Printer The Select a Target Printer window appears m Select the zone if necessary from the AppleTalk Zones list in which the printer resides The zone the printer is in is shown on the configuration page See the hardware installation guide for your print server or your printer s Getting Started guide for instructions on printing a configuration page m Select the printer from the Available Printers list and click OK ENWW HP Software Solutions Summary 29 Verifying Network Configuration To verify your current network configuration print a Jetdirect configuration page If you have not printed a configuration page from your printer see your printer documentation for instructions see Chapter 9 for more information If your printer has a control panel make sure a message appears on the control panel for at
32. be used on supported systems For more information on HP Web Jetadmin visit http www hp com go webjetadmin The embedded Web server resident on the print server provides a firmware upgrade feature using your Web browser For more information see Chapter 4 FTP File Transfer Protocol may be used to transfer a firmware upgrade image file to the print server To start an FTP session use the device IP address or host name If a password is set it must be entered to log into the device After user login typical FTP commands to upgrade the device are illustrated below ftp gt bin ftp gt hash ftp gt cd download ftp gt put lt firmware image filename specify full pathname gt fip gt HtHHHHH H lt Wait for FTP to complete the download gt ftp gt bye ENWW Introducing the HP Jetdirect Print Server 13 HP Support By Phone Highly trained technicians are ready to take your call For the most recent HP support telephone numbers and available services worldwide visit http www hp com support support_ assistance Note For toll free support in the USA and Canada call 1 800 HPINVENT or 1 800 474 6836 Note Telephone fees are the responsibility of the caller Rates may vary Contact your local telephone company for current rates Product Registration To register your HP Jetdirect print server use the following HP Web page http www hp com go jetdirect_register Product Accessibility Product Accessibi
33. before entering the wizard again Table 4 12 Certificate Configuration Screens 1 of 4 Certificate Options Choose from the options listed Update Pre Installed Certificate Use this option to update the preinstalled self signed certificate When updated the preinstalled certificate is overwritten You may update the following item e Certificate Validity Period With self signed certificates the browser will identify the certificate as self signed for each new Web session and may cause a security alert message This message can be bypassed if the user adds it to their browser s certificate store or disables browser alerts not recommended Self signed certificates are not necessarily secure because the certificate owner is merely confirming his own identity instead of verification by a trusted third party Certificates from a trusted third party are considered more secure Create Certificate Request Using this option you are prompted for specific device and organizational information in the following screen e Certificate Information This option may be used for example when an authentication protocol requires that a Jetdirect certificate issued by a trusted third party or Certificate Authority be installed Install Certificate This option is displayed only if there is a Jetdirect certificate request to a trusted third party pending When received the certificate is installed using this option Once installed
34. byte number that distinguishes one wireless LAN WLAN from another even if they have the same Network Name SSID Infrastructure Mode The MAC address or name of the Access Point to which the Jetdirect wireless print server is connected Ad Hoc Mode A random number or name generated by the initiator of the Ad Hoc network ENWW HP Jetdirect Configuration Page 209 Table 9 3 802 11 Wireless Settings 3 of 3 Message Description Channel Specifies the radio frequency channel that the print server sensed and configured for communication on the network Because it was automatically sensed from the network this channel may differ from the user configured channel which is only used for broadcasts if the specified network SSID is not found Channel number values 1 through14 may be displayed The allowed channels are country region dependent Authentication Type Identifies the authentication method configured on the Jetdirect print server It must match the method used on the network to which the print server will connect Open System Positive validation of a device s identification is not required for network access unless the network requires EAP authentication An authentication failure may indicate that an EAP authentication server has rejected network access Shared Key Each device on the network must be configured with a shared secret WEP key to gain access to the network Authentication failures fo
35. compatible with USB v1 1 specifications Hi Speed 480 Mbits sec for USB v2 0 devices only Disconnected The USB port is not connected ENWW TCP IP Configuration 94 Table 3 4 Telnet Commands and Parameters 17 of 18 status page lang link type Specifies the printer job language PJL that the print server will use to send the Jetdirect configuration status page to the printer e Auto default The PDL is auto detected when the print server is powered on or after a cold reset PCL Hewlett Packard Printer Control Language ASCII Standard ascii characters HPGL2 Hewlett Packard Graphics Language v2 PS Postscript language 10 100 Fast Ethernet Sets the print server s link speed 10 or 100 Mbps and communication mode Full or Half Duplex Selections are AUTO 100FULL 100HALF 10FULL 10HALF For AUTO default the print server uses autonegotiation to determine the link speed and mode If autonegotiation fails then 100HALLF is set network select job timeout For HP Jetdirect products with a dual wired wireless port such as model ew2400 Specifies the active behavior of the print server e Auto default Automatically detects whether a network cable is attached If a network cable is not attached only the IEEE 802 11g wireless port will be active However if a network cable is attached then only the IEEE 802 3 wired port will be active Use caution when plugging in a network cable on an
36. components such as LAN switches must use 802 1X protocols to control a port s access to the network If these ports do not allow partial or guest access the print server may need to be configured with your 802 1X parameters prior to connection To configure initial 802 1X settings before connecting to your network you can use an isolated LAN or a direct computer connection using a cross over cable The supported 802 1X authentication protocols and associated configuration depend on the print server model and firmware version Available configuration settings are listed in Table 4 14 ENWW Using the Embedded Web Server 150 Table 4 14 802 1X Configuration Settings 1 of 2 Item Description Enable Protocols User Name Enable check the supported protocols used for 802 1X authentication on your network e PEAP Protected Extensible Authentication Protocol PEAP uses digital certificates for network server authentication and passwords for client authentication PEAP requires an EAP User Name EAP Password and CA Certificate Dynamic encryption keys are also used Specify an EAP 802 1X user name up to 128 characters maximum for this device The default user name is the default host name of the print server NPIxxxxxx where XXXXxXX are the last six digits of the LAN hardware MAC address Password Confirm Password Specify an EAP 802 1X password up to 128 characters maximum for this device Enter the
37. disables the print server s embedded Web server to change configuration values 0 disables 1 default enables tcp mss subnets local Specifies the maximum segment size MSS that the HP Jetdirect print server will advertise for use when communicating with local subnets Ethernet MSS 1460 bytes or more or remote subnets MSS 536 bytes 0 default All networks are assumed to be local Ethernet MSS 1460 bytes or more 1 Use MSS 1460 bytes or more for subnets and MSS 536 bytes for remote networks 2 All networks are assumed to be remote MSS 536 bytes except the local subnet MSS affects performance by helping to prevent IP fragmentation that may result in data retransmission tcp msl Specifies the maximum segment life MSL in seconds The range is 5 120 seconds The default is 15 seconds telnet config telnet If set to 0 this parameter instructs the print server not to allow incoming Telnet connections To regain access change the setting in the TFTP configuration file and power cycle the print server or cold reset the print server to factory default values If this parameter is set to 1 incoming Telnet connections are allowed ENWW TCP IP Configuration 55 Table 3 3 TFTP Configuration File Parameters 7 of 12 default ip Specifies the IP address to use when the print server is unable to obtain an IP address from the network during a forced TCP IP reconfiguration for example
38. for initial network configuration the 802 11 page allows you to configure the following basic TCP IP settings at the same time that you configure your wireless connection settings e IP Configuration Method e IP address e Subnet Mask e Default Gateway For a description of these parameters see TCP IP below TCP IP The TCP IP page provides configuration parameters summarized in Table 4 4 Table 4 4 TCP IP Settings 1 of 3 Item Description IP Configuration Method Selects the method that the HP Jetdirect print server will use for its IP configuration parameters BOOTP default DHCP Manual or Auto IP For BOOTP or DHCP the IP parameters will be automatically configured by a BOOTP or DHCP server each time the print server is powered on If you select Manual then basic IP parameters can be manually entered using this Web page or using other available tools If you select Auto IP then a unique link local address 169 254 x x will be assigned For more information see Chapter 3 Host Name Specifies a readable IP name the SNMP SysName object for the network device The name must start with a letter and can end in a letter or number up to 32 ASCII characters The default name is NPIxxxxxx where xxxxxx is the last six digits of the LAN hardware MAC address IP Address ENWW Use this field to manually assign the Internet Protocol address on the HP Jetdirect print server The IP
39. have changed enter Y default for Yes or N for No If you enter save instead of exit or quit you will not be prompted to save settings ENWW TCP IP Configuration 78 Telnet Commands and Parameters Table 3 4 lists the available Telnet commands and parameters Note If a parameter is supplied dynamically for example from a BOOTP or DHCP server its value cannot be changed using Telnet without first setting Manual configuration To set Manual configuration see the ip config command Whenever you are manually changing an IP address you should also reconfigure the subnet mask and default gateway at the same time Table 3 4 Telnet Commands and Parameters 1 of 18 User Control Commands Command Description Displays the Help and Telnet commands Displays current values menu Displays the Menu Interface for access to configuration parameters advanced Enables the Advanced commands Help will include the Advanced commands in the list general Disables the Advanced commands Help 7 will not include Advanced commands default save Save the configuration values and exit the session exit Exit the session export Export the settings to a file for editing and importing through Telnet or TFTP this commandis only supported by systems such as UNIX that support input output redirection General Command Description passwd Set the administrator password shared wit
40. if the queue has been disabled after the printer has powered up again or the connection is reestablished The disabled queue can be restarted using the following command HP UX enable qname ENWW Troubleshooting the HP Jetdirect Print Server 201 HP Jetdirect Configuration Page Introduction The HP Jetdirect configuration page is an important tool for managing or troubleshooting HP Jetdirect print servers This page provides identification information such as the HP Jetdirect model firmware version and LAN hardware address as well as status and configuration parameters of supported network protocols Network statistics gathered by the print server are also provided The HP Jetdirect configuration page may be printed directly on the attached printer The format of the Jetdirect configuration page depends on m the printer model m the HP Jetdirect model and firmware version For HP Enhanced I O EIO printers with an HP Jetdirect EIO print server installed a Jetdirect configuration page will automatically print after a printer configuration page is printed For instructions see your printer manuals An HP Jetdirect configuration page can also be viewed over the network from a management utility such as HP Web Jetadmin or by accessing the embedded Web server on the HP Jetdirect print server see Chapter 4 Status Field Error Messages The HP Jetdirect configuration page contains several status fields for the print
41. in the Services tab you have already installed the necessary software Proceed to Configuring a Network Printer for Windows NT 4 0 Systems If not go to step 2 2 If you have not previously installed the software m Windows 2000 Server 2003 In the Local Area Connection Properties window click Install In the Select Network Component Type window select Protocol and click Add to add the Internet Protocol TCP IP Follow the instructions on the screen m NT 4 0 Click the Add button for each tab and install the TCP IP Protocol and the Microsoft TCP IP Printing service Follow the instructions on the screen When prompted type the full path to the Windows NT distribution files you may need your Windows NT workstation or server CD ROM 3 Enter TCP IP configuration values for the computer m Windows 2000 Server 2003 On the General tab in the Local Area Connection Properties window select Internet Protocol TCP IP and click Properties a NT 4 0 You may be automatically prompted for TCP IP configuration values If not select the Protocols tab in the Networks window and select TCP IP Protocol Then click Properties If you are configuring a Windows server type the IP address default gateway address and subnet mask in the appropriate spaces If you are configuring a client check with your Network Administrator to learn whether you should enable automatic TCP IP configuration or whether you should ty
42. is not ready For more information see Table 9 11 NODE NAME Queue Server Mode The print server name This name must match a valid print server on the appropriate NetWare file server The default name is NPIXXXXXX where XXXXxXxX is the last six digits of the LAN hardware MAC address Remote Printer Mode The name you gave the network printer when you configured the network printer The default name is NPIXXXXXxX NETWARE MODE The mode used by the HP Jetdirect print server QUEUE SERVER Indicates that the print server receives data directly from the queue REMOTE PRINTER followed by the printer number Indicates that the print server emulates a Novell NetWare remote printer If the printer is not configured this field displays QUEUE SERVER NDS TREE NAME Displays the name of the Novell Directory Services NDS tree for this printer NDS is a database of objects on a NetWare network organized in a hierarchical tree structure NOT SPECIFIED or blank NDS is disabled NDS CONTEXT Displays the fully qualified NDS name where the HP Jetdirect print server object resides in the NDS tree For example CN lj_pserver OU support OU mycity 0U mycompany NOT SPECIFIED or blank NDS is disabled ENWW HP Jetdirect Configuration Page 221 Table 9 8 Novell NetWare Configuration Information 2 of 2 Message Description ATTACHED SERVER The Attached Server field identifies the Jetdirect discovery me
43. may also be in progress e AUTHENTICATION FAILED The Jetdirect print server could not access the network because of an authentication error The error depends on the authentication method used Verify the authentication method using the Authentication Type field e ENCRYPTION REQUIRED Encryption is required on this network but encryption has not been enabled on the Jetdirect print server Verify encryption configuration Communication Mode Specifies the wireless network topology configured on the Jetdirect print server Infrastructure Wireless connection to an Access Point gateway bridge Base Station that receives and forwards network traffic between all network nodes Ad Hoc A direct wireless peer to peer connection to all network nodes without routing through an Access Point Network Name SSID Identifies the name of the network Service Set Identifier to which the print server has connected Signal Strength 1 5 The strength of the radio signal received by the print server The following items may be displayed Level 1 Poor Levels 2 and 3 Marginal Level 4 Good Level 5 Excellent No Signal Level 0 No radio signal detected on any channel lt blank gt No radio signal detected while the print server is scanning Not Applicable Signal strength is not applicable when the print server is in Ad Hoc mode Access Point BSSID Basic Service Set Identifier BSSID is a 6
44. must configure the firewall to accept incoming IPP requests Security features available in the software are currently limited Features and benefits provided by Internet printing include e High quality time sensitive documents can be printed remotely in full color or black and white e Documents can be printed remotely at a fraction of the cost of current methods such as fax mail or overnight delivery services e The traditional LAN printing model can be extended to that of an Internet Printing Model e IPP requests for sending print jobs can be transmitted outbound through firewalls HP Supplied Software HP Internet Printer Connection software allows you to set up Internet printing from Windows NT 4 0 and Windows 2000 clients 1 To obtain the software Download the HP Internet Printer Connection software from HP online support at http www hp com go inpw_sw ENWW HP Software Solutions Summary 23 2 To install the software and set up the print path to the printer follow the instructions provided with the software Contact your network administrator to get the IP address or URL of the printer to complete the setup HP Software System Requirements Computer running Microsoft Windows NT 4 0 Intel based or Windows 2000 e IPP enabled HP Jetdirect print server such as HP Jetdirect 620n or en3700 HP Software Supported Proxies Web proxy with support for HTTP v1 1 or greater may not be needed if print
45. network traffic The volume of messages sent by the HP Jetdirect print server is configurable Methods to configure HP Jetdirect syslog parameters include BOOTP DHCP Telnet the embedded Web server and management software For selected printers an EIO menu accessed through the printer control panel provides limited syslog configuration The syslog configuration command or parameter entries may vary depending on the method used For more information see the applicable sections in this guide Selected syslog parameters on the HP Jetdirect print server are listed in Table A 4 Table A 4 HP Jetdirect Syslog Parameters Item Description Syslog Server IP address of a syslog server for sending syslog messages If IP address zero 0 0 0 0 or not specified syslog messages are disabled Syslog Maximum The number of syslog messages that can be sent by the Messages HP Jetdirect print server on a per minute basis from 0 to 1000 This parameter helps to control the syslog file size The default is 10 messages per minute If 0 the number of syslog messages is not restricted Syslog Priority A method for filtering syslog messages that are sent to the syslog server The range is 0 through 8 with 0 the most specific and 8 the most general Only messages that are lower than the specified filter level or higher in priority are reported The default is 8 messages of all priorities are sent If 0 all syslog messages are disabled
46. np 1 2 3 a np SNMP v 1 v 2c and v 3 are enabled v 3 is enabled with the minimum security of authentication enabled a but no privacy np 1 2 3 a p SNMP v 1 v 2c and v 3 are enabled v 3 is enabled with the minimum security of authentication a ttn with privacy p enabled 3 na np SNMP v 1 and v 2c are disabled SNMP v 3 is enabled with the minimum security of no authentication na and no privacy np 3 a np SNMP v 1 and v 2c are disabled SNMP v 3 is enabled with the minimum security of authentication enabled a but no privacy np 3 a p SNMP v 1 and v 2c are disabled SNMP v 3 is enabled with the minimum security of authentication a 6 3 with privacy p enabled SNMP Set Cmty Name Specifies whether an SNMP set community name has been configured on the HP Jetdirect print server An SNMP set community name is a password for write access to SNMP control functions SNMP SetRequests on the HP Jetdirect print server Not Specified An SNMP set community name has not been set Specified A user specified SNMP set community has been set ENWW HP Jetdirect Configuration Page 212 Table 9 4 Security Settings 3 of 3 Message Description Access List Identifies whether a host access control list is configured on the HP Jetdirect print server A host access control list specifies the IP address of individua
47. number This indicates a possible network problem or a problem with the print server Make sure all cables and routers are functioning correctly Try restarting the print server 1F ERR NEGOTIATING BUFFER SIZE A failure was detected when selecting the buffer size to be used when reading print data from the file server This may indicate a network problem When the HP Jetdirect print server is configured for multiple file servers the error is only displayed on the configuration page if none of the file servers was successfully connected 20 UNABLE TO LOGIN A failure was detected when the HP Jetdirect print server tried to log onto the file server This could be caused by the print server object not existing on the file server or by a security check that prevents the print server from logging in Make sure the file server name and print server object name are correct Use PCONSOLE to erase the password for the print server object Create a new print server object When the HP Jetdirect print server is configured for multiple file servers the error is only displayed on the configuration page if none of the file servers made the connection ENWW HP Jetdirect Configuration Page 228 Table 9 11 Error Messages 5 of 11 Error Code and Description Message 21 UNABLE TO SET A failure was detected when the HP Jetdirect print server PASSWORD tried to set the password for the print server object Whenever the HP
48. of a host computer that is configured to receive syslog messages from the HP Jetdirect print server If a Syslog Server is not specified syslog messages are disabled For more information see Appendix A Syslog Maximum Messages Specifies the maximum number of syslog messages that can be sent by the HP Jetdirect print server on a per minute basis This setting allows administrators to control the log file size The default is 10 per minute If set to zero no maximum number is defined Syslog Priority Controls the filtering of syslog messages that are sent to the syslog server The filter range is 0 to 8 with O being the most specific and 8 being the most general Only messages that are lower than the filter level specified that is higher in priority are reported The default value is 8 which reports all syslog messages A value of zero effectively disables syslog reporting Idle Timeout Specifies the number of seconds that an idle connection is allowed to remain open Up to 3600 seconds can be set 270 is the default value If set to 0 the timeout is disabled and TCP IP connections will remain open until closed by the device at the other end of the network for example a workstation ENWW Using the Embedded Web Server 116 Table 4 4 TCP IP Settings 3 of 3 Item Description TTL SLP Specifies the IP multicast Time To Live TTL discovery setting for Service Location Protocol SLP p
49. of sample entries below IP Address Mask Description 192 0 0 0 255 0 0 0 Allow all hosts with network number 192 192 1 0 0 255 1 0 0 Allow all hosts on network 192 subnet 1 192 168 1 2 Allow the host with IP address 192 168 1 2 The mask 255 255 255 255 is assumed and is not required To add an entry into the access control list use the IP Address and Mask fields to specify a host and click check the Save checkbox for that entry Then click Apply To delete an entry from the list clear the Save checkbox for that entry Then click Apply To clear the entire access control list clear all Save checkboxes and click Apply Mgmt Protocols This link provides access to management communications and other protocols that affect security Web Mgmt Use this tab to manage communications with the embedded Web server from Web browsers This tab appears only for full featured print servers Secure encrypted Web based communication is provided through the Secure HTTP HTTPS protocol If configured to require HTTPS the embedded Web server routes HTTPS communications through port 443 the well known port for HTTPS traffic Although ports 80 280 or 631 continue for Internet Printing Protocol IPP use other non secure communications HTTP are redirected to HTTPS Redirection of your browser to use HTTPS may be transparent depending on your browser s capabilities By factory default the print ser
50. of the system from which the HP Jetdirect print server s IP address was configured TCP Conns Refused Read only parameter The number of client TCP connections that are refused by the print server TCP Access Denied Read only parameter The number of times that client systems were denied access to the print server because there was no allowable entry in the print server s host access list DHCP Lease Time Read only parameter DHCP IP address lease duration time seconds DHCP Renew Time Read only parameter DHCP T1 timeout specifying the DHCP lease renewal time seconds DHCP Rebind Time Read only parameter DHCP T2 timeout specifying the DHCP lease rebind time seconds SNMP Command Description snmp config Enables or disables SNMP operation on the print server 0 disables 1 default enables SNMP CAUTION Disabling SNMP will disable all SNMP agents SNMP v1 v2 v3 as well as communications with management applications such as HP Web Jetadmin In addition firmware upgrades through current HP downloading utilities will be disabled get cmnty name Specifies a password that determines which SNMP GetRequests the HP Jetdirect print server will respond to This is optional If a user specified get community name is set the print server will respond to either a user specified community name or the factory default The community name must be ASCII characters The maximum l
51. resetting to factory defaults 186 S SAM HP UX print queues 160 SAP Interval 222 SCANNING FOR SSID 226 Secure Web configuration page entry 213 embedded Web server 146 Telnet configuration 80 TFTP configuration 50 security features 179 self test page See configuration page SERVER x 222 ENWW Service Location Protocol SLP configuration page entry 217 embedded Web server 149 Telnet 87 TFTP configuration 53 Shared Key Authentication 113 SMTP server embedded Web server 124 Telnet 84 TFTP 51 SNMP 10 configuration page entry 212 embedded Web server 147 Telnet configuration 90 TFTP configuration 49 56 version 3 147 SNMP get community name See also Community name embedded Web server 121 TFTP configuration 57 SNMP set community name See also Community name configuration page 212 embedded Web server 121 security features 181 Telnet configuration 91 TFTP configuration 57 SNMP v3 182 embedded Web server 122 software installation AppleTalk Mac OS 28 HP Web Jetadmin 21 speed USB 94 133 SSID Service Set Identifier 112 embedded Web server 112 Telnet configuration 80 Status 802 11 wireless 208 AppleTalk 223 General 205 IPX SPX 219 TCP IP 215 261 Index subnet mask 215 bootptab file parameter 44 overview 241 printer control panel 99 TFTP host access list 53 Windows configuration 67 subnets 241 supported network protocols 8 syslog parameters 243 embedded Web server 116 Telnet configurat
52. s documentation and configuration pages for additional information 5 Does a message other than or the messages listed in this section appear on the display See your printer documentation for a complete list of control panel messages and corrective actions ENWW Troubleshooting the HP Jetdirect Print Server 192 Procedure 4 Resolving Printer Communication Problems with the Network Check the following items to verify that the printer is communicating with the network This information assumes you have already printed a Jetdirect configuration page 1 Are there any physical connection problems between the workstation or file server and the HP Jetdirect print server Verify network cabling connections and router configurations Verify that network cable lengths meet network specifications Verify that wireless network settings have been properly configured 2 Are your network cables connected properly Make sure that the printer is attached to the network using the appropriate HP Jetdirect print server port and cable Check each cable connection to make sure it is secure and in the right place If the problem continues try a different cable or network port on the hub or switch 3 For 10 100Base TX print servers is autonegotiation properly configured The speed and communication mode on the print server must match the network for proper operation For EIO print servers autonegotiation is configured through the EIO
53. seconds 0 disables the timeout DEFAULT IP Specify the IP address to default to when the print server is unable to obtain an IP address from the network during a forced TCP IP reconfiguration for example when manually configured to use BootP or DHCP e AUTO IP A link local IP address 169 254 x x will be set e LEGACY The address 192 0 0 192 will be set consistent with older Jetdirect products ENWW The HP Jetdirect EIO Control Panel Menu 250 Table B 2 HP Jetdirect Graphical Control Panel Menu 3 of 4 Menu Item Options Description of settings PRIMARY DNS Specify the IP address n n n n of a Primary DNS Server SECONDARY DNS Specify the IP address n n n n of a Secondary Domain Name System DNS Server PROXY SERVER Specifies the proxy server to be used by embedded applications in your printer MFP A proxy server is typically used by network clients for Internet access It caches Web pages and provides a degree of Internet security for those clients To specify a proxy server enter its IP address or fully qualified domain name The name can be up to 255 octets For some networks you may need to contact your Independent Service Provider ISP for the proxy server address PROXY PORT Enter the port number used by the proxy server for client support The port number identifies the port reserved for proxy activity on your network and can be a value from
54. server to send multicast packets on the network to prevent being deleted from network device tables Some infrastructure devices such as switches may delete active devices from their device tables due to inactivity on the network To enable this feature set a value from 1 to 1440 minutes Set 0 to disable this feature ttl slp Specifies the IP multicast Time To Live TTL setting for Service Location Protocol SLP packets The default value is 4 hops the number of routers from the local network The range is 1 15 When set to a 1 multicast capability is disabled mdns config Enables or disables Multicast Domain Name System mDNS services 0 disables 1 default enables mDNS is typically used on small networks for IP address and name resolution through UDP port 5353 where a conventional DNS server is neither used or available mdns service name Specifies an alphanumeric string of up to 64 ASCII characters assigned to this device or service This name is persistent and is used to resolve a particular device or service if socket information such as the IP address changes from session to session Apple Rendezvous will display this service The default service name is the printer model and the LAN Hardware MAC address mdns pri sve Specifies the mDNS highest priority service to use for printing To set this parameter choose one of the following printing option numbers 1 Port 9100 printing 2 IPP port p
55. services and device discovery protocols that may affect security The Configuration Review page displays all the current settings that may affect security Click Finish to set your basic security selections ENWW Using the Embedded Web Server 137 Authorization The Authorization page provides tabs that allow you to control access to the device as well as to device configuration and management features In addition you may configure certificates for client and server authentication Admin Account Use this page to set an administrator password for controlled access to Jetdirect configuration and status information The administrator password is shared by Jetdirect configuration tools such as the embedded Web server Telnet and HP Web Jetadmin In addition for selected EIO printers the password is shared with the printer see Printer Password Synchronization below If a password is set and you attempt to access Jetdirect print server settings you will be prompted for a user name and this password before you are allowed access Note The administrator password may be cleared by a cold reset of the print server which resets the print server to factory default settings A checkbox allows you to synchronize HP Web Jetadmin and the SNMP v1 v2c Set Community Name If you enable this feature the checkbox is checked the administrator password will also be used as the SNMP Set Community Name for SNMP v1 v2c management
56. setup of NetWare BOOTP servers refer to your NetWare documentation Note If the Jetdirect print server and BOOTP DHCP server are located on different subnets IP configuration may fail unless the routing device supports BOOTP Relay allows the transfer of BOOTP requests between subnets ENWW TCP IP Configuration 40 Why Use BOOTP TFTP Using BOOTP TFTP to download configuration data has the following benefits Enhanced configuration control ofthe HP Jetdirect print server Configuration by other methods such as a printer control panel are limited to select parameters e Ease of configuration management Network configuration parameters for the entire network can be in one location Ease of HP Jetdirect print server configuration Complete network configuration can be automatically downloaded each time the print server is powered on Note BOOTP operation is similar to DHCP but the resulting IP parameters will be the same when powered off on In DHCP IP configuration parameters are leased and may change over time When in its factory default state and powered on the HP Jetdirect print server will attempt to automatically configure itself using several dynamic methods one of which is BOOTP BOOTP TFTP on UNIX This section describes how to configure the print server using BOOTP Bootstrap Protocol and TFTP Trivial File Transfer Protocol services on UNIX servers BOOTP and TFTP are used to download network
57. setup procedure enables the RARP daemon running on your system to respond to a RARP request from the HP Jetdirect print server and to supply the IP address to the print server 1 Turn the printer off 2 Log onto your UNIX or Linux system as a superuser 3 Make sure the RARP daemon is running on your system by typing the following command at the system prompt ps ef grep rarpd Unix ps ax grep rarpd BSD or Linux 4 The system response should be similar to the following 861 0 00 2 24 72 5 14 03 0 00 rarpd a 860 0 00 5 36 140 5 14 03 0 00 rarpd a 5 Ifthe system does not display a process number for the RARP daemon see the rarpd man page for instructions on starting the RARP daemon 6 Editthe etc hosts file to add your designated IP address and node name for the HP Jetdirect print server For example 192 168 45 39 laserjetl ENWW TCP IP Configuration 70 7 Edit the etc ethers file etc rarpd conf file in HP UX 10 20 to add the LAN hardware address station address from the configuration page and the node name for the HP Jetdirect print server For example 00 01 E6 a8 b0 00 laserjetl Note If your system uses Network Information Service NIS you need to incorporate changes to the NIS host and ethers databases 8 Turn the printer on 9 Toverify that the card is configured with the correct IP address use the ping utility At the prompt type ping lt IP address gt where lt IP address gt is the
58. specify the relative path name of the TFTP configuration file T145 Idle Timeout option An HP proprietary tag to set the idle timeout seconds which is the amount of time that a print data connection may remain idle before being closed The range is 1 3600 seconds T146 Buffer Packing option An HP proprietary tag to set buffer packing for TCP IP packets 0 default Normal data buffers are packed before sending to the printer 1 Disable buffer packing Data is sent to the printer when received T147 Write Mode option An HP proprietary tag that controls the TCP PSH flag setting for device to client data transfers 0 default disables this option flag not set 1 all push option The push bit is set in all data packets T148 IP Gateway Disable option An HP proprietary tag to prevent configuration of a Gateway IP address 0 default allows an IP address 1 prevents a Gateway IP address to be configured ENWW TCP IP Configuration 45 Table 3 1 Tags Supported in a BOOTP DHCP Boot file 4 of 4 Item RFC Description 2132 Option T149 Interlock Mode option An HP proprietary tag that specifies whether an acknowledgement ACK on all TCP packets is required before the printer is allowed to close a Port 9100 print connection A Port Number and Option value are specified in the form lt Port Number gt lt Option gt lt Port Number gt For supported HP Jetdirect p
59. the LAN hardware MAC address ip config Specify the configuration method manual The print server will wait for IP parameters using manual tools such as Telnet embedded Web server control panel installation management software Status willbe User Specified bootp The print server will send BOOTP requests on the network for dynamic IP configuration dhcp The print server will send DHCP requests on the network for dynamic IP configuration auto_ip The print server will be automatically configured with a unique link local address 169 254 x x IP address for the print server in dotted notation For example ip config manual ip 192 168 45 39 where ip config specifies manual configuration and ip manually sets the IP address 192 168 45 39 on the print server Specifying 0 0 0 0 clears the IP address If you exit and save a new IP address it must be specified on the next Telnet connection subnet mask A value in dotted notation that identifies the network and host portions of an IP address in received messages For example subnet mask 255 255 255 0 stores the subnet mask value 255 255 255 0 on the print server The value 0 0 0 0 disables the subnet mask For more information see Appendix A default gw The IP address of a default gateway in dotted notation For example default gw 192 168 40 1 assigns 192 168 40 1 as the IP address of the default gateway for the print server Note If th
60. the file ENWW TCP IP Configuration 46 Example of an HP Jetdirect TFTP Configuration File Allow only Subnet 192 168 10 access to peripheral Up to 10 allow entries can be written through TFTP Up to 10 allow entries can be written through Telnet or embedded Web server allow may include single IP addresses H H HHH HH OH OH allow 192 168 10 0 255 255 255 0 Disable Telnet telnet config 0 Enable the embedded Web server ews config 1 Detect SNMP unauthorized usage auth trap on Send Traps to 192 168 10 1 trap dest 192 168 10 1 Specify the Set Community Name set cmnty name lhomer2 End of file ENWW TCP IP Configuration 47 Table 3 2 lists supported TFTP commands HP Jetdirect firmware version V 28 xx or later Table 3 3 describes the TFTP parameters Table 3 2 List of Supported TFTP Commands 1 of 2 General passwd e sys location ssl state security reset sys contact o tftp parameter attribute TCP IP Main e host name sec dns svr parm file pri wins svr e domain name sec wins svr pri dns svr smtp svr TCP IP Print Options e 9100 printing interlock e ftp printing buffer packing ipp printing write mode pd printing mult tcp conn banner TCP IP Raw Print Ports raw port TCP IP Access Control e allow netnum mask
61. the link level or station address of the HP Jetdirect print server It can be found on the HP Jetdirect configuration page as the HARDWARE ADDRESS On HP Jetdirect external print servers it is printed on a label attached to the print server ip The IP address tag required This address will be the HP Jetdirect print server s IP address ENWW TCP IP Configuration 43 Table 3 1 Tags Supported in a BOOTP DHCP Boot file 2 of 4 Item RFC 2132 Option Description sm The subnet mask tag The subnet mask will be used by the HP Jetdirect print server to identify the portions of an IP address that specify the network subnetwork number and the host address gw The gateway IP address tag This address identifies the IP address of the default gateway router that the HP Jetdirect print server will use for communications with other subnets ds DNS Domain Name System server s IP address tag Only a single name server can be specified The syslog server s IP address tag It specifies the server that the HP Jetdirect print server sends syslog messages to For more information see Appendix A hn The host name tag This tag does not take a value but causes the BOOTP daemon to download the host name to the HP Jetdirect print server The host name will be printed on the Jetdirect configuration page or returned on an SNMP sysName request by a network application dn 15 Domain name tag Speci
62. the wireless port enabled Once a wireless connection has been created you will need to use other utilities such as the HP LaserJet Utility for Mac OS to configure and manage your printer for printing ENWW HP Software Solutions Summary 27 HP LaserJet Utilities for Mac OS Note The HP LaserJet Utilities for Mac OS allow you to configure and manage your HP Jetdirect connected printers on networks that use the AppleTalk EtherTalk protocol On TCP IP networks you can use Mac OS system utilities to discover and install your printer On Mac OS 9 x systems use the Apple Desktop Printer Utility to set up LPR LPD printing On Mac OS X 10 x systems use the Print Center to select IP Printing or Rendezvous to install your printer TCP IP printer configuration is also supported through other tools such as the embedded Web server Installing the Printer Software To install the printer software for Mac OS systems follow the instructions in the documentation supplied with your printer ENWW HP Software Solutions Summary 28 Note Automatic virus detection programs might interfere with the installation of this software Turn off any such programs that are active on your Mac OS computer before proceeding with the installation process For more information about configuring your printer driver see the online documentation provided on the CD ROM that came with the printer Configuring the Printer The HP LaserJet Utility
63. 0 to 65535 IPX SPX ENABLE ON Enable the IPX SPX protocol OFF Disable the IPX SPX protocol FRAME TYPE Selects the frame type setting for your network AUTO default Automatically sets and limits the frame type to the first one detected EN_8023 EN_II EN_8022 EN_SNAP Frame type selections for Ethernet networks APPLETALK ENABLE Ethernet Fast Ethernet only ON Enable the AppleTalk protocol OFF Disable the AppleTalk protocol DLC LLC ENABLE ON Enable the DLC LLC protocol OFF Disable the DLC LLC protocol ENWW The HP Jetdirect EIO Control Panel Menu 251 Table B 2 HP Jetdirect Graphical Control Panel Menu 4 of 4 Menu Item Options Description of settings SECURE WEB For configuration management specify whether the embedded Web server will accept communications using HTTPS Secure HTTP only or both HTTP and HTTPS HTTPS REQUIRED For secure encrypted communications only HTTPS access is accepted The print server will appear as a secure site HTTPS OPTIONAL Access using either HTTP or HTTPS is permitted RESET SECURITY Specify whether the current security settings on the print server will be saved or reset to factory defaults NO default The current security settings are maintained YES Security settings are reset to factory defaults LINK SPEED Selects the network link speed and communication mode for
64. 0 disables the timeout CAUTION Small values such as 1 5 may effectively disable the use of Telnet A Telnet session may terminate before any changes can be made cold reset Sets TCP IP factory default settings After a cold reset power cycle the print server Parameters for other subsystems such as IPX SPX or AppleTalk are not affected ews config Enables or disables the print server s embedded Web server 0 disables 1 default enables For more information see Chapter 4 web refresh Specifies the time interval 1 99999 seconds for embedded Web server diagnostic page updates If set to 0 the refresh rate is disabled tcp mss Specifies the maximum segment size MSS that the HP Jetdirect print server will advertise for use when communicating with local subnets Ethernet MSS 1460 bytes or more or remote subnets MSS 536 bytes 0 default All networks are assumed to be local Ethernet MSS 1460 bytes or more 1 Use MSS 1460 bytes or more for subnets and MSS 536 bytes for remote networks 2 All networks are assumed to be remote MSS 536 bytes except the local subnet MSS affects performance by helping to prevent IP Fragmentation that may result in data retransmission tcp msl Specifies the maximum segment life MSL in seconds The range is 5 120 seconds The default is 15 seconds ENWW TCP IP Configuration 88 Table 3 4 Telnet Commands and Parameters 11 of 18
65. 100 Printing or LPD Printing BINPS Proxy Server Specifies the proxy server to be used by embedded applications in your printer MFP A proxy server is typically used by network clients for Internet access It caches Web pages and provides a degree of Internet security for those clients To specify a proxy server enter its IP address or fully qualified domain name The name can be up to 64 characters For some networks you may need to contact your Independent Service Provider ISP for the proxy server address Proxy Server Port Enter the port number used by the proxy server for client support The port number identifies the port reserved for proxy activity on your network and can be a value from 0 to 65535 Proxy Server User Name If a user account on the proxy server has been set up enter the name of the user account Proxy Server Password If a user account on the proxy server has been set up enter the password of the user account Proxy Server Exception List Enter Web addresses host names or domain names that do not need to be accessed through the proxy server Use semicolons to separate entries ENWW Using the Embedded Web Server 127 Firmware Upgrade For print servers that support firmware upgrades this page allows you to upgrade the print server with new features Note HP Jetdirect ew2400 print servers will have limited upgrade capabilities A network cable must be
66. 11 PEM Privacy Enhanced Mail 143 ping command 72 PORT CONFIG 206 PORT SELECT 206 ENWW POSTSCRIPT MODE NOT SELECTED 233 Pre Shared Key embedded Web server 113 Telnet 82 Primary Frame Type 219 print queue BSD systems 158 LPD 85 157 SAM HP UX systems 160 print server EIO control panel menu 246 249 supported 8 PRINT SERVER NOT DEFINED 228 printcap file 158 printer control panel 99 245 printer gateway See HP IP IPX printer gateway for NDPS PRINTER NUMBER IN USE 228 PRINTER NUMBER NOT DEFINED 227 printer selecting with Apple Chooser 32 privacy settings embedded Web server 110 Telnet configuration 90 Protected Extensible Authentication Protocol See PEAP protocols control panel configuration 245 embedded Web server 122 146 Telnet configuration 79 TFTP configuration 57 proxies Internet Printer Connection software 24 Proxy server embedded Web server 127 printer control panel 251 PSERVER CLOSED CONNECTION 229 260 Index Q queue names LPD printing 85 129 157 Queue poll interval 222 Telnet 92 TFTP 58 R RARP Server identifying 216 RARP using 70 RCFG NetWare 137 150 refresh rate embedded Web server 134 Telnet web refresh 56 88 renaming the printer AppleTalk networks 30 120 requirements embedded web server 103 Internet Printer Connection software 24 LPD configuration 156 reset security classic control panel 248 embedded Web server 135 graphical control panel 252 Telnet 80 TFTP 50
67. 1j1 text 1j1_raw chgrp daemon 1j1 text 1j1_raw chmod g w 1j1_text 1j1_raw ENWW Configuring for LPD Printing 159 Configuring Print Queues Using SAM HP UX systems On HP UX systems you can use the SAM utility to configure remote print queues for printing text ASCII files or raw PCL PostScript or other printer language files Before you execute the SAM program select an IP address for the HP Jetdirect print server and set up an entry for it in the etc hosts file on your system running HP UX 1 Start the SAM utility as a superuser 2 Select Peripheral Devices from the Main menu 3 Select Printers Plotters from the Peripheral Devices menu 4 Select Printers Plotters from the Printers Plotters menu 5 Select Add a Remote Printer from the Actions list then select a printer name Examples my printer or printerl 6 Select a remote system name Example jetdirect1 node name of the HP Jetdirect print server 7 Select a remote printer name Type text for ASCII or raw for PostScript PCL or HP GL 2 Type auto to let the line printer daemon select automatically Type binps to instruct the PostScript interpreter to interpret the print job as binary PostScript data Type the name of a user defined queue to include pre defined strings before and or after the print data user defined print queues can be set up through Telnet Chapter 2 and the embedded Web server Chapter 4 8 Check for a remote printer
68. 24 Error Messages Error codes and messages that may appear in the Status sections of the Jetdirect configuration page are described in Table 9 11 Table 9 11 Error Messages 1 of 11 Error Code and Description Message 02 LAN ERROR During self test the HP Jetdirect print server detected an INTERNAL internal loopback test error The print server may be faulty LOOPBACK If the error persists replace the HP Jetdirect print server 03 LAN ERROR The HP Jetdirect print server is incorrectly connected to EXTERNAL your network or is defective Make sure your HP Jetdirect LOOPBACK print server is correctly attached to your network In addition check the cabling and connectors 05 NO SIGNAL 802 11 Wireless Infrastructure Mode only The print server DETECTED did not find an Access Point and did not detect a radio signal Check for sources of radio signal interference If possible elevate the print server or the external antenna if applicable Verify other wireless devices are turned on and located in wireless signal range of the print server 06 ENCRYPTION REQUIRED Encryption is required on this network but the print server cannot communicate on the network due to improper encryption settings Check the encryption settings configured on the print server 07 LAN ERROR CONTROLLER CHIP Check the network connections If the connections are intact run the power on self test turn the printer off then on agai
69. 2400 HP WPS Assistant Mac OS X Mac OS X 10 1 5 or later Configuration of HP Jetdirect wireless print servers May be downloaded from HP s Website HP LaserJet Utilities for Mac OS MacOS 9 x X 10 x Classic Mode Configuration and management of HP Jetdirect connected printers e May be downloaded from HP s Website ENWW HP Software Solutions Summary 17 ENWW HP Software Solutions Summary 18 HP Jetdirect Printer Installer for UNIX The HP Jetdirect Printer Installer for UNIX contains support for HP UX and Solaris systems The software installs configures and provides diagnostics capabilities for HP printers connected to TCP IP networks using full featured HP Jetdirect print servers Value based print servers such as HP Jetdirect ew2400 print servers are not supported The software is distributed through the following methods e HP online support at http www hp com support net_ printing For system requirements and installation information see the documentation provided with the software ENWW HP Software Solutions Summary 19 HP Web Jetadmin HP Web Jetadmin is an enterprise management tool that allows you to remotely install configure and manage a wide variety of HP and non HP network printing devices simply through a standard Web browser HP Web Jetadmin can be used to proactively manage both individual or groups of devices While HP Web Jetadmin s
70. 3 C gt winipconfig on Windows 98 To create a route from the system command prompt enter the following command route add lt Jetdirect IP Address gt lt system IP Address gt where lt Jetdirect IP address gt is the IP address configured on the HP Jetdirect print server and lt system IP address gt is the IP address of the workstation s network card that is attached to the same physical LAN as the print server For example to create a route from your workstation with IP address 169 254 2 1 to a print server with a default IP address of 192 0 0 192 try this command route add 192 0 0 192 169 254 2 1 CAUTION Using Telnet to manually set an IP address will override dynamic IP configuration such as BOOTP DHCP or RARP resulting in a static configuration In a static configuration the IP values are fixed and the operation of BOOTP DHCP RARP and other dynamic configuration methods may no longer function Whenever you are manually changing an IP address you should also reconfigure the subnet mask and default gateway at the same time ENWW TCP IP Configuration 75 A Typical Telnet Session Initiating a typical Telnet session is illustrated below Command Prompt icrosoft R gt Windows NT lt TM a CC Copyright 1985 1996 Microsoft Corp gt Telnet 192 168 480 133 Na of Telnet 192 168 406 133 Connect Edit Terminal Help HP JetDirect 1 Password is not set at type for help or Z for curre
71. 5 B 10 128 0 0 0 to 16 382 65 534 191 255 255 255 C 110 192 0 0 0 to Over 2 Million 254 223 255 255 255 ENWW TCP IP Overview 239 Configuring IP Parameters TCP IP configuration parameters such as IP address subnet mask default gateway can be configured on the HP Jetdirect print server in a variety of ways These values can be configured manually for example through Telnet the embedded Web server the arp and ping commands and HP management software or they can be automatically downloaded using DHCP or BOOTP each time the print server is turned on For configuration methods see Chapter 3 When powered on a new HP Jetdirect print server that is unable to retrieve a valid IP address from the network will automatically assign itselfa default IP address The default IP address will depend on the type of network to which the print server is connected On a small private network a technique called link local addressing is used to assign a unique IP address in the range of 169 254 1 0 to 169 254 254 255 which should be valid On a large or enterprise network a temporary address of 192 0 0 192 will be assigned until it is properly configured for your network The IP address configured on your print server may be determined by inspecting the Jetdirect configuration page for the print server Dynamic Host Configuration Protocol DHCP DHCP allows a group of devices to use a set of IP addresses that are main
72. 802 1X method used In conjunction with the authentication server the infrastructure device can control the degree of network access and services available to the print server client To configure the print server for EAP 802 1X authentication you must access the embedded Web server through your Web browser For more information see Chapter 4 Wireless Print Server Authentication HP Jetdirect ew2400 wired wireless external print servers do not support server based authentication They are intended for small office networks where authentication servers are not typically used However for security on wireless networks some form of client authentication is highly desired The HP Jetdirect ew2400 supports the following wireless authentication methods e Shared Key Authentication is based on a secret common Wired Equivalent Privacy WEP key that must be configured on each wireless device A device that does not have the proper WEP key cannot access the network Static WEP encyrption protocols are used for network communications e WPA PSK Authentication is based on Wi Fi Protected Access WPA standards through a Pre Shared Key PSK When selecting WPA PSK authentication a user specified pass phrase must be entered to generate the pre shared key With WPA PSK authentication dynamic WPA encryption protocols are used for network communications to provide enhanced security ENWW Introducing the HP Jetdirect Print Server 11 Supplie
73. D HP Jetdirect invent en3700 ew2400 Administrator s Guide 620n Administrator s Guide HP Jetdirect Print Servers Models 620n en3700 ew2400 2003 2014 Copyright Hewlett Packard Development Company L P 2014 Copyright Hewlett Packard Company All rights reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained in this document is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editiorial errors or omissions contained herein Edition 5 11 2014 Trademark Credits Microsoft MS DOS Windows are U S registered trademarks of Microsoft Corporation NetWare and Novell are registered trademarks of Novell Corporation IBM IBM Warp Server Operating System 2 are registered trademarks of International Business Machines Corp Ethernet is a registered trademark of Xerox Corporation PostScript is a trademark of Adobe Systems Incorporated UNIX is a registered trademark of the Open Group Table of Contents 1 Introducing the HP Jetdirect Print Server Introduction a EEE rE RE E EAI RANS 7 Supported Print Servers cccccccccssssccccesssenccecesses
74. For Ethernet cards frame type selections include EN_8023 EN_II EN_8022 EN_SNAP ENWW The HP Jetdirect EIO Control Panel Menu 247 Table B 1 HP Jetdirect Classic Control Panel Menu 3 of 3 Menu Item Description CFG LINK Selects whether you want to manually configure the HP Jetdirect print server s network link NO default Bypass the link configuration menu items YES Access the link configuration menu items The link speed and communication mode must match the network One of the following link configurations can be set AUTO default The print server will automatically configure itself to match the network s link speed and communication mode If it fails 100TX Half will be set 10T HALF 10Mbps half duplex operation 10T FULL 10 Mbps full duplex operation 100TX HALF 100 Mbps half duplex operation 100TX FULL 100 Mbps full duplex operation WEB For configuration management specify whether the embedded Web server will accept communications using HTTPS Secure HTTP only or both HTTP and HTTPS HTTPS For secure encrypted communications only HTTPS access is accepted The print server will appear as a secure site HTTP HTTPS Access using either HTTP or HTTPS is permitted SECURITY Specify whether the current security settings on the print server will be saved or reset to factory defaults KEEP default The current security settings are maintained RESET
75. IP reconfiguration for example when manually configured to use BOOTP or DHCP this parameter will determine the default IP address to use When the print server is in a factory default state this parameter is undefined If the print server is initially configured with a default IP address either a link local IP address or the legacy default 192 0 0 192 IP address the Default IP parameter will be set to either Auto IP or Legacy Default IP to match The Default IP parameter can be changed through a supported configuration tool such as Telnet a Web browser a printer control panel and SNMP management applications ENWW TCP IP Configuration 36 DHCP Requests Enable Disable When a default IP address is assigned you can configure the print server to send or not send periodic DHCP requests DHCP requests are used to retrieve IP configuration settings from a DHCP server on the network By default this parameter is enabled allowing DHCP requests to be transmitted However this parameter may be disabled through supported configuration tools such as Telnet a Web browser and SNMP management applications HP Jetdirect Wireless Print Server When initially powered on a factory default wired wireless print server that has no connection to a network will likely self assign a link local IP address If a network connection to a DHCP server based network is made the IP address will likely be reconfigured because DHCP requests on the pr
76. Jetdirect menu from the printer s control panel The print server s RJ 45 network connector has indicator lights to 10 Mbps identify the connection speed Verify that either the 10 Mbps or 100 Mbps light is on 4 Is the print server connected to an 802 1X network and properly configured for EAP 802 1X operation The network must support the Extensible Authentication Protocol EAP method configured for use on the print server Verify the configuration of the network s 802 1X port Ifit does not allow guest or temporary access you may need to preconfigure the Jetdirect print server for 802 1X operation before connection to your network This is done using an isolated LAN or through a direct computer to printer connection using a cross over cable ENWW Troubleshooting the HP Jetdirect Print Server 193 10 Have any software applications been added to the network Make sure they are compatible and that they are installed correctly with the correct printer drivers Are other users able to print The problem may be workstation specific Check the workstation network drivers printer drivers and redirection capture in Novell NetWare If other users are able to print are they using the same network operating system Check your system for proper network operating system setup Is your protocol enabled on the HP Jetdirect print server Check the status of the network protocols on the Jetdirect configuration page S
77. MP v3 account for secure encrypted management Printer Control Panel Lock e Selected HP printers provide a control panel lock that prevents access to HP Jetdirect internal print server configuration parameters In many cases this lock may be set remotely by management applications such as HP Web Jetadmin To determine whether your printer supports a control panel lock refer to your printer documentation ENWW Security Features 182 Using Security Features Access to HP Jetdirect configuration parameters can be controlled through combined use of the available security features Table 7 2 provides examples of various settings and the associated level of access control Table 7 2 Settings for Access Control 1 of 2 Settings Level of Access Control e Accessible through HTTP Low embedded Web server Best suited for trusted environments SNMP v1 v2c applications or Any system can access the HP Jetdirect Telnet configuration parameters through the embedded e Administrator password Web server Telnet or SNMP management not set software Passwords are not required e Default SNMP v1 v2c community names used e No authentication or encryption e Access control list empty e Administrator password set Medium e User specified SNMP v1 v2 Limited security for non trusted environment Set Community Name set If the Administrator password and SNMP v1 v2c Set Community Name are known access is e T
78. Method USER SPECIFIED IP Address 192 168 45 39 Subnet Mask 255 255 0 0 Default Gateway 192 168 40 1 Config Server 192 168 2 21 TFTP Server 192 168 2 21 TFTP File Name hpnp print cfg Domain Name Not Specified DNS Server Not Specified Pri WINS Server Not Specified Sec WINS Server Not Specified SMTP Mail Server Not Specified Would you like to change any of the settings Y N Y To edit these parameters enter Y Use the Backspace key to edit the parameters Changes are not saved until you save them when you exit the session TCP IP Configuration 97 Using Telnet to Erase the Existing IP Settings To erase the IP address during a Telnet session use the following command line entries 1 Type cold reset then press Enter 2 Type quit then press Enter to exit Telnet 3 Power the print server off on Note This procedure resets all TCP IP parameters but only affects the TCP IP subsystem Parameters for other subsystems such as IPX SPX or AppleTalk are not affected To reset all parameters to factory default values refer to Chapter 8 Using the Embedded Web Server You can set IP parameters on HP Jetdirect print servers that support the embedded Web server For more information refer to Chapter 4 ENWW TCP IP Configuration 98 Using the Printer Control Panel When supported by the printer HP Jetdirect internal print servers provide a configuration menu that can be accessed from the p
79. NDS tree but the HP Jetdirect print server must be configured with the fully qualified print server object name For example if the print server object is found in the container marketing mytown j the fully qualified print server context name CN is OU marketing OU mytown O where OU is an Organization Unit container and O is an Organization container within the NDS tree The print server will also accept marketing mytown j To disable NDS support leave this field blank Note NDS objects cannot be created by the embedded Web server Job Poll Interval Specifies the time interval seconds that the HP Jetdirect print server will wait to check for print jobs in a print queue PJL Configuration For Printer Job Language PJL parameters enable check or disable clear the parameters provided e Banner Page for printing separator pages between print jobs e End Of Job Notification if received from the printer an end of job message will be forwarded to a client application e Toner Low Notification if received from the printer the HP Jetdirect print server will forward a toner low message to a client application ENWW Using the Embedded Web Server 119 AppleTalk The AppleTalk tab allows you to configure selected AppleTalk settings on the HP Jetdirect print server See Table 4 6 for a description of items on this page Note The AppleTalk parameters displayed include the AppleTal
80. NSE The HP Jetdirect print server has been trying for over 3 NET NUMBER minutes to determine the NetWare protocol used on the network Make sure that any file servers and routers are operating correctly Make sure that the settings for NetWare frame type and source routing are correct 2A NDS ERR More queues were assigned than the HP Jetdirect print EXCEEDS MAX server can handle Remove one or more print queues from SERVERS the list to be serviced by Queue Server Mode 2B NDS ERR UNABLE TO LOGIN Unable to log onto the NetWare directory tree Make sure that the print server object is defined in the directory at the correct context Clear the print server password using NWADMIN or similar NetWare tool CHANGE PSSWRD FAILED 2C NDS Unable to log onto the NetWare directory tree Make sure AUTHENTICATION that the print server object is defined in the directory at the ERROR correct context 2D NDS ERR Cannot modify the print server password to the value expected by the HP Jetdirect print server 2E NDS SERVER PUBLIC KEY ERROR Print Server Object Name mismatch Unable to read the file server s public key Verify object names or contact the NDS administrator 2F NDS ERR SRVR NAME UNRESOLVD The file server on the network cannot be located The server may not be running at this time or a communications problem may exist 30 NDS PRINT The HP Jetdirect print server object cannot be located in the SERVE
81. P 54 ENWW NDPS See HP IP IPX printer gateway for NDPS NDS AUTHENTICATION ERROR 230 CONNECTION STATE ERROR 231 Context 221 PRINT OBJ QUEUE LIST ERROR 230 PRINT SERVER NAME ERROR 230 PRINTER OBJ NOTIFY ERR 230 PRNT SRVR PUBLIC KEY ERR 231 PS PRINTER LIST ERROR 230 SERVR PUBLIC KEY ERR 230 TREE NAME 221 NDS ERR CANNOT READ Q HOST 231 CHANGE PSSWD FAILED 230 EXCEEDS MAX SERVERS 230 INVALID SRVR VERS 231 MAX PRINT OBJECTS 231 MAX QUEUE OBJECTS 231 NO PRINTER OBJECTS 231 NO QUEUE OBJECTS 231 SRVR NAME UNRESOLVD 230 UNABLE TO FIND TREE 231 UNABLE TO LOGIN 230 UNRESOLVD PRNTR OBJ 231 UNRESOLVED QUEUE 231 NETWARE MODE 221 259 Index network AppleTalk Mac OS 28 configuration page 202 Error messages 225 HP software solutions 15 security parameters 211 statistical parameters 214 supported protocols 9 TCP IP overview 236 NETWORK FRAME TYPE RCVD 220 Network Name SSID embedded Web server 112 Telnet configuration 80 NIS Network Information Service 41 NO QUEUE ASSIGNED 227 NODE NAME 221 NOT CONFIGURED 227 Novell NetWare Configuration page 221 embedded web server 106 Error messages 225 STATUS 221 NOVRAM ERROR 231 O Open System authentication embedded Web server 113 Telnet 81 OUT OF BUFFERS 230 P PACKETS TRANSMITTED 214 pass phrase 82 113 PASSWORD ERROR 227 password administrator printer synchronization 139 Web Jetadmin synchronization 138 PEAP
82. P address then click OK to return to the DHCP Manager window In the list of DHCP servers click on the server you have just added then select Scope and select Create Select Set up the IP Address Pool In the IP Address Pool section set up the IP address range by typing the beginning IP address in the Start Address box and the ending IP address in the End Address box Also type the subnet mask for the subnet to which the IP address pool applies The starting and ending IP addresses define the end points of the address pool assigned to this scope Note If desired you can exclude ranges of IP addresses within a scope In the Lease Duration section select Unlimited then select OK HP recommends that all printers be assigned infinite leases to avoid problems resulting from IP addresses that change Be aware however that selecting an unlimited lease duration for the scope causes all clients in that scope to have infinite leases If you want clients on your network to have finite leases you can set the duration to a finite time but you should configure all printers as reserved clients for the scope ENWW TCP IP Configuration 64 8 Skip this step if you have assigned unlimited leases in the 10 ENWW previous step Otherwise select Scope and select Add Reservations to set up your printers as reserved clients For each printer perform the following steps in the Add Reserved Clients window to set up a reservation for
83. P ew2400 firmware upgrades must be performed through a wired cable connection As with other HP Jetdirect print servers firmware upgrades may be downloaded using tools such as HP Download Manager Windows HP Web Jetadmin or FTP File Transfer Protocol If a firmware download failure occurs on an HP Jetdirect wireless print server simply restart the download process and try again If it is powered off on the print server will regain its previous configuration prior to the download failure ENWW Troubleshooting the HP Jetdirect Print Server 199 Troubleshooting an LPD UNIX Configuration Note For HP Jetdirect wireless print servers this section assumes that a wireless connection to your network has been established The troubleshooting steps below describe how to troubleshoot printing problems you may have with the HP Jetdirect print server 1 2 Print a Jetdirect configuration page Verify that the IP configuration values are correct If they are not reconfigure the HP Jetdirect print server Log onto the host system and type ping lt IP address gt where lt IP address gt is the IP Address assigned to the printer If ping fails make sure the IP Address on the configuration page is correct If it is correct the problem is in the network If the ping test passes print a test file At the UNIX prompt type lpr Pprinter name test file BSD based and Linux systems where printer name is the name of your print
84. P will be used to improve product features and services Personal data is not collected in accordance with HP privacy policies See Hewlett Packard Online Privacy Statement If you choose to decline by pressing No a log entry to record this choice may be sent to HP To prevent HP from making a log entry that data collection was refused do one of the following e Disable access to the Internet before pressing No You can disable Internet access on your browser for example by disabling the Web Proxy server After pressing No simply re enable Internet access ENWW Using the Embedded Web Server 109 e Use Telnet to disable this functionality before pressing No Telnet to the IP address of the Jetdirect print server b If prompted for a user name and password enter Admin for the user name Then enter the password assigned to the print server c Enter the following Telnet command phone home config 0 d To exit and save your settings enter the command quit The Telnet program will ask if you wish to save this information Be sure to type Y for Yes Use an SNMP management utility or an SNMP command line utility to disable this functionality before pressing No The object identifier OID is 1 3 6 1 4 1 11 2 4 3 7 31 0 and needs to be set to zero 0 You can choose to enable or disable this feature at any time using the Privacy Settings page under the Networking tab Network Settings The Netw
85. Port 9100 printing 2 IPP port printing 3 The default LPD raw queue 4 The default LPD text queue 5 The default LPD auto queue 6 The default LPD binps binary postscript queue 7 through 12 If user specified LPD queues are defined corresponds to user specified LPD queues 5 through 10 The default selection will depend on the printer typically port 9100 printing or LPD binps ttl slp Specifies the IP multicast Time To Live TTL setting for Service Location Protocol SLP packets The default value is 4 hops the number of routers from the local network The range is 1 15 When set to a 1 multicast capability is disabled ENWW TCP IP Configuration 87 Table 3 4 Telnet Commands and Parameters 10 of 18 ipv4 multicast Enables or disables the receipt and transmission of IP version 4 multicast packets by the print server 0 disables 1 default enables idle timeout user timeout An integer 1to 3600 that specifies the number of seconds an idle print data connection is allowed to remain open For example idle timeout 120 assigns 120 seconds as the desired idle timeout value The default is 270 seconds If set to 0 the connection will not terminate and other hosts will not be able to make a connection An integer 1to 3600 that specifies the number of seconds that your Telnet or FTP session can be idle before it will be automatically disconnected The default is 900 seconds
86. Print to port 1 HP Color LaserJet 4500 o print a file use the command put lt filename gt portx r cd to a desired port and use put lt filename gt eady to print to PORT1 30 User logged in tp gt If the connection is successful a Ready message will be displayed After a successful connection the user is prompted for a login name and password The default is the client s login name The Jetdirect FTP server will allow any user name Passwords are ignored If login is successful a message 230 will be displayed on the client system In addition the available HP Jetdirect ports for printing will be displayed HP Jetdirect print servers supported in this guide provide a single port Port 1 For a typical FTP printing session see Example of an FTP Session ENWW FTP Printing 175 Ending the FTP Session To end an FTP session type quit or bye Note Prior to ending an FTP session a Ctrl C command is recommended to ensure the data connection is closed Commands Table 6 1 summarizes commands available to the user during an FTP printing session Table 6 1 User Commands for HP Jetdirect FTP Server 1 of 2 Command Description user lt username gt lt username gt specifies a user Any user will be accepted and can print to the selected port cd lt port gt lt port gt selects a port number for printing For supported HP Jetdirect print servers only
87. R ACCESS LIST EXCEEDED 232 FILE INCOMPLETE 232 INVALID PARAM 232 LINE TOO LONG 232 MISSING PARAM 232 TRAP LIST EXCEEDED 232 UNKNOWN KEYWORD 232 channel wireless communications 81 112 Chooser Apple 32 194 cold reset 186 255 Index Communication Mode embedded Web server 112 Telnet 80 Community name configuration page 212 embedded Web server 121 security features 181 Telnet 90 TFTP configuration 57 CONFIG BY 216 CONFIG FILE 217 configuration HP Web Jetadmin 22 LPD printing 154 software solutions 15 TCP IP networks 35 Telnet commands 79 TFTP parameters 50 wireless 110 CONFIGURATION ERROR 227 configuration page embedded web server 152 printing 190 configuration page messages 802 11 wireless 208 AppleTalk 223 DLC LLC 224 Error Messages 225 General Messages 205 IPX SPX 219 Novell NetWare 221 TCP IP 215 USB 207 control panel configuration 99 245 D DATE MANUFACTURED 206 Default gateway See also gateway configuration page 216 Default IP address 35 defaults See factory defaults ENWW DHCP control panel 247 249 enabling or disabling 68 IP addresses 240 Telnet configuration 83 UNIX systems 63 using 62 Windows servers 63 DHCP NAK 233 DHCP Server identifying 216 DISCONNECTED 227 DISCONNECTING FROM SERVER 234 SPX TIMEOUT 229 DLC LLC configuration messages 224 Control panel configuration 246 251 embedded Web server 120 Telnet configuration 93 TFTP configuration 59 DNS server 63 217 Bo
88. R NAME specified NDS context ERROR 31 NDS PS PRINTER Cannot locate a list of printers objects that should be LIST ERROR assigned to the print server object 32 NDS PRINTER OBJ The list of notification objects assigned to the printer object NOTIFY ERR cannot be located 33 NDS PRINT OBJ QUEUE LIST ERR The list of print queues assigned to the printer objects cannot be located ENWW HP Jetdirect Configuration Page 230 Table 9 11 Error Messages 7 of 11 Error Code and Description Message 34 NDS ERR The printer object cannot be located in the NDS directory UNRESOLVD PRNTR OBJ 35 NDS ERR INVALID SRVR VERS The current version of the NetWare file server is not supported 36 NDS ERR NO PRINTER OBJECTS 37 NDS ERR MAX PRINT OBJECTS No printer objects are assigned to the print server object configured to this HP Jetdirect print server Too many printer objects are assigned to the print server object Using NetWare utilities such as NWADMIN reduce the number of printer objects assigned to the print server 38 NDS ERR NO No print queue objects are assigned to the printer objects CONNECTION STATE ERROR QUEUE OBJECTS located in the NDS directory 39 NDS ERR MAX Too many print queue objects are assigned to the printer QUEUE OBJECTS Reduce the number of queues assigned 3A NDS ERR UNABLE The NDS tree cannot be located The message may occur TO FIND TREE when
89. Simple Server Mail Transport Protocol SMTP server for use with supported Scan devices ENWW Using the Embedded Web Server 124 Table 4 8 Miscellaneous Settings 3 of 5 Item Description Scan Idle Timeout Locally Administered Address Specifies the number of seconds that an idle connection for scanning is allowed to remain open The maximum is 3600 and the default is 300 If set to 0 the timeout is disabled and the connection will remain open until closed by the network system that is accessing the device Specifies a locally administered address LAA that replaces the factory assigned LAN Hardware MAC address If LAA is used a user specified string of exactly 12 hexadecimal digits must be entered For Ethernet print servers the LAA address must start with hexadecimal X2 X6 XA or XE where X is any hexadecimal digit 0 through F The default address is the factory assigned address Syslog Facility Specify the encoded source facility of a message for example to identify the source of selected messages during troubleshooting By default the HP Jetdirect print server uses LPR as the source facility code but local user values of local through local7 can be used to isolate individual or groups of print servers On fatal error Supported external print servers only Specify the print server s action when it detects a fatal error during operation with the attached device Halt default The
90. WW Using the Embedded Web Server 128 or after the print job You can define up to eight named strings and you can set up each queue so that any of these named strings precedes the print data prepend string name or follows the print data append string name LPD Queue Parameters for setting up LPD queues are described below See Table 4 9 Table 4 9 LPD Queue Parameters 1 of 3 Item Description Queue Name Name of the user defined queue This name can be up to 32 characters long and can consist of any displayable ASCII characters You can define up to six user defined queues Prepend String Enter the name of one or more strings to be added before or Name prepended to the print data You specify string names and values in the table at the bottom of the page To prepend a long string multiple string names may be concatenated that is entered and separated by a character For example to prepend a long string that has been divided into two separate strings enter lt stringname1 gt lt stringname2 gt where stringname1 and stringname2 are specified as two separate string names with different values Append String Name Enter the name of one or more strings to be added after or appended to the print data You specify string names and values in the table at the bottom of the page To append a long string multiple string names may be concatenated that is entered and separated by a
91. X communication between a server and the HP Jetdirect print XXXXXX server XXXXXX UNKNOWN Indicates that the HP Jetdirect print server is still trying to determine which network number to use FRAME TYPE The second column Frame Type identifies the frame type XXXXX used with the associated network number XXXXX EN_8023 EN_8022 EN_II EN_SNAP Unless a specific AA frame type has been manually configured the print server automatically determines the protocol frame type by listening to the network data being transferred over the network DISABLED Indicates that a specific frame type for that network has been manually configured RCVD The third column RCVD indicates how many packets have XXXX been received for each frame type XXXX XXXX XXXX ENWW HP Jetdirect Configuration Page 220 Novell NetWare Parameters Information in this section of the Jetdirect configuration page is described in Table 9 8 For error messages see Table 9 11 Table 9 8 Novell NetWare Configuration Information 1 of 2 Message Description STATUS Indicates the current Novell NetWare configuration status READY Indicates the HP Jetdirect print server is awaiting data DISABLED Indicates that IPX SPX was manually disabled INITIALIZING Indicates that the print server is registering the node address or name An additional status message may also be displayed An error code and message is displayed if the print server
92. X frame type setting available for your print server model AUTO default EN_SNAP EN_8022 EN_8023 EN_II ipx sapinterval Specifies the time interval 1 to 3600 seconds that the HP Jetdirect print server waits between Service Advertising Protocol SAP broadcasts on the network The default is 60 seconds 0 disables SAP broadcasts ipx nds tree Identifies the name of the Novell Directory Services NDS tree for this printer ipx nds context An alphanumeric string up to 256 characters that specifies the NDS context for the HP Jetdirect print server ipx job poll Specifies the time interval seconds that the HP Jetdirect print server will wait to check for print jobs in a print queue pjl banner ipx banner Enables or disables printing an IPX banner page O disables banner pages 1 default enables banner pages pjl eoj ipx eoj Enables or disables IPX end of job notification 0 disables 1 default enables pjl toner low ipx toner low Enables or disables IPX toner low notification 0 disables 1 default enables AppleTalk appletalk at config ethertalk Enables or disables AppleTalk EtherTalk protocol operation on the print server 0 disables 1 default enables name override External print servers only Specifies the name of the AppleTalk network Up to 32 characters may be used ENWW TCP IP Configuration 58 Table 3 3 TFTP Co
93. YES enables configuration by a DHCP Server lf DHCP YES and the print server has a DHCP lease you can choose to configure the following DHCP settings m RELEASE Choose YES to release or NO to save the current DHCP lease m RENEW Choose YES to renew the current DHCP lease or NO to not renew the DHCP lease e AUTO IP YES will automatically assign a link local address in the form 169 254 x x If you specify BOOTP NO DHCP NO and AUTO IP NO you can manually set the following TCP IP parameters from the control panel m Each byte of the IP address IP Subnet Mask SM Syslog Server LG Default Gateway GW Idle Timeout period default is 270 seconds 0 disables the timeout e CFG DNS 1 YES will allow you to specify the IP address of a primary DNS server one byte at a time e CFG DNS 2 YES will allow you to specify the IP address of a secondary DNS server one byte at a time Print a Jetdirect configuration page to verify your settings However note that the print server may overwrite selected parameters with values that ensure proper operation CFG IPX SPX Selects whether you want to access the IPX SPX menu and set IPX SPX protocol parameters NO default Bypass the IPX SPX menu items YES Access the IPX SPX menu items In the IPX SPX menu you can specify the Frame Type parameter used on your network m AUTO default will automatically set and limit the frame type to the first one detected m
94. a communication Mode level with the printer If you change the current setting unplug and then reconnect the USB cable or power the print server off on to activate it e Automatic default The print server will attempt to set the highest level available starting with IEEE 1284 4 If not successful subsequent levels are attempted e IEEE 1284 4 This level is the highest communication level and allows multiple channels of simultaneous print scan and status communication e MLC Multiple Logical Channels The next level is MLC an HP proprietary protocol that allows multiple channels of simultaneous print scan and status communication e Bidirectional This level provides basic two way printer communications Print data is sent to the printing device and status information is returned from the printing device e Unidirectional This is the lowest communication level and provides one way printer communication from the print server to the printing device The communication level set by the print server is reported on the Jetdirect configuration page Status Page Select the Page Description Language PDL for the Language Jetdirect configuration page data sent to the printer Available options include PCL ASCII PostScript and HPGL2 ENWW Using the Embedded Web Server 133 Support Info Use this page to configure links for Support assistance You can designate a Support person and phone number of an a
95. a link based authentication method for the print server before network access is allowed Open default Use Open System authentication if your wireless network does not require authentication for network access However your network may still use WEP encryption keys for data security Shared_Key Use Shared Key authentication if your network requires that each device be configured with the same secret WEP key for network access Selecting Shared_Key is not valid with the wpa auth type command when setting WPA PSK authentication ENWW TCP IP Configuration 81 Table 3 4 Telnet Commands and Parameters 4 of 18 wpa auth type This command is not compatible with the Shared Key authentication option in the auth type command Use this command to specify WPA PSK authentication PSK WPA PSK provides enhanced authentication where an authentication server is not used Instead a Pre shared key provides device authentication A Pre shared key is generated when you specify a network pass phrase using the psk passphrase command The dynamic encrypt command should be set to the Robust option psk passphrase Specify a pass phrase that is used to generate a network Pre shared key A pass phrase must be from 8 to 63 ASCII characters in the hexadecimal range 21 through 7E characters 0 9 a z A Z and numerous special characters including amp 45 gt 6 LLb 45 lt gt 2 4 5 y 93 dynamic encrypt
96. ackets The default value is 4 hops the number of routers from the local network The range is 1 15 If set to 1 multicast capability is disabled For print servers configured for Auto IP link local addresses this field will be ignored TTL on outbound packets will always be set to 255 and limited to the link local network System Contact Identifies a person who is assigned to administer or service this device This field may include a phone number or similar information When configured this parameter will be displayed on the HP Jetdirect home page System Location Specifies the physical location of the device or related information Only printable ASCII characters are allowed up to 64 characters When configured this parameter will be displayed on the HP Jetdirect home page Banner Page Specifies whether to enable or disable printing of an LPD banner page for print jobs For currently supported print servers only a single port is available Port 1 Default IP Specifies the IP address to use when the print server is unable to obtain an IP address from the network during a forced TCP IP reconfiguration for example when manually configured to use BOOTP DHCP LEGACY DEFAULT_IP sets the legacy default IP address 192 0 0 192 AUTO_IP sets a link local IP address 169 254 x x The initial setting is determined by the IP address obtained when first powered on Send DHCP requests A c
97. active wireless network Wireless access to the device will be terminated e Wired Only the 802 3 wired port will be active e Wireless Only the 802 11g wireless port will be active External print servers only Specifies the time period after which an idle connection to the printer for example through the USB port will be closed An integer from 30 to 4294967295 seconds may be specified If 0 is specified the default value of 270 seconds is used Support Command Description Web JetAdmin URL Read only parameter If HP Web Jetadmin discovers this device the URL to access HP Web Jetadmin will be specified Web JetAdmin Name Read only parameter If HP Web Jetadmin discovers this device the name of the HP Web Jetadmin host will be specified if known support name Typically used to identify the name of a person to contact for support of this device ENWW TCP IP Configuration 95 Table 3 4 Telnet Commands and Parameters 18 of 18 support number Typically used to specify a phone or extension number to call for support of this device support url A Web URL address for product information on this device over the Internet or an intranet tech support url A Web URL address for technical support over the Internet or an intranet Menu Interface An optional Menu interface is displayed when you type menu at the Telnet command prompt The Menu interface elim
98. additional ports for printing to TCP port 9100 Valid ports are 3000 to 9000 which are application dependent Up to two ports can be specified ENWW TCP IP Configuration 85 Table 3 4 Telnet Commands and Parameters 8 of 18 TCP IP Access Control Command Description allow Makes an entry into the host access list stored on the HP Jetdirect print server Each entry specifies a host or network of hosts that are allowed to connect to the printer The format is allow netnum mask where netnum is a network number or host IP address and mask is an address mask of bits applied to the network number and host address to verify access Up to 10 access list entries are allowed If there are no entries all hosts are permitted access For example allow 192 0 0 0 255 0 0 0 allows hosts on network 192 allow 192 168 1 2 allows a single host In this case the default mask 255 255 255 255 is assumed and is not required allow 0 clears the host access list For additional information see Chapter 7 TCP IP Other Command Description syslog config Enables or disables syslog server operation on the print server 0 disables 1 default enables UDP port 514 syslog svr The syslog server s IP address in dotted notation It specifies the server that the HP Jetdirect print server sends syslog messages to For example syslog svr 192 168 40 1 assigns 192 168 40 1 as the IP address of that server For more i
99. address of the Jetdirect print server is used NOT SPECIFIED Indicates that a default gateway is not configured CONFIG BY Identifies how the HP Jetdirect print server obtained its IP configuration BOOTP Automatic configuration through a BOOTP server BOOTP TFTP Automaticautomatic configuration through a BOOTP server and TFTP configuration file DHCP Automatic configuration through a DHCP server DHCP TFTP Automatic configuration through a DHCP server and TFTP configuration file RARP Automatic configuration through the Reverse Address Resolution Protocol USER SPECIFIED Manual configuration through Telnet the printer s control panel HP Web Jetadmin embedded Web server or other method DEFAULT IP The default IP address was assigned This address may not be a valid address for your network AUTO IP A link local IP address 169 254 x x was assigned If the network is a link local network this address should be valid NOT CONFIGURED The print server was not configured with IP parameters Verify that TCP IP is enabled or check for error status BOOTP SERVER Displayed if BOOTP DHCP or RARP is used for TCP IP or configuration It specifies the IP address of the system that DHCP SERVER responds to the HP Jetdirect print server s request for automatic TCP IP configuration over the network NOT SPECIFIED Indicates that the configuration server s IP address could not be determined or was set to zero in the res
100. address to be assigned to the print server The arp command writes the entries to the arp cache on the workstation and the ping command configures the IP address on the print server ENWW TCP IP Configuration 72 Depending on the system the LAN hardware address may require a specific format For example e For Windows NT 4 0 2000 XP Server 2003 arp s 192 168 45 39 00 01 E6 a2 31 98 ping 192 168 45 39 For UNIX arp s 192 168 45 39 00 01 H6 a2 31 98 ping 192 168 45 39 Note ENWW Once the IP address has been set on the print server additional arp and ping commands will be ignored Once the IP address is configured arp and ping cannot be used unless the print server is reset to factory values see Chapter 8 On UNIX systems the arp s command may vary between different systems Some BSD based systems expect the IP address or host name in reverse order Other systems may require additional parameters See your system documentation for specific command formats TCP IP Configuration 73 Using Telnet Note For HP Jetdirect wireless print servers this section assumes that a wireless connection to your network has been established This section describes how to configure the print server using Telnet Although a Telnet connection may be protected by an administrator password Telnet connections are not secure For networks with high security levels Telnet connections can be disabled on the pri
101. ages and corrective actions m See your printer documentation for a complete list of control panel messages and corrective actions ENWW Troubleshooting the HP Jetdirect Print Server 189 Procedure 2 Printing an HP Jetdirect Configuration Page The HP Jetdirect configuration page is an important troubleshooting tool The information on this page reveals the status of your network and the HP Jetdirect print server The ability to print a configuration page provides an indication that the printer is operating correctly See Chapter 9 for information on the HP Jetdirect configuration page Note For a TCP IP network the Jetdirect configuration page can also be viewed from a browser by accessing the Jetdirect embedded Web server See Chapter 4 for more information Check the following items if the configuration page does not print 1 Did you perform the correct steps on the printer to print the configuration page The steps required to print a configuration page vary between different printers and print servers See the documentation supplied with your print server For EIO print servers a Jetdirect page typically prints along with the printer configuration page Use the printer control panel menus For external print servers press the Test button on the print server 2 Is there a print job in process You cannot print an HP Jetdirect configuration page to the printer while a print job is in process Wait until the print job
102. alizing The print server is booting up performing self tests and verifying internal communications Scanning The print server is scanning for the specified network Status or error messages that may also be displayed are listed below e Infrastructure Mode The print server is scanning on all channels for a network Access Point with the specified SSID e Ad Hoc Mode The print server is scanning on all channels for a network with the specified SSID or has created a workgroup to which no one has joined Error A wireless connection error has occurred that prevents association or authentication with an Access Point Infrastructure Mode or prevents a connection to an Ad Hoc network Status or error messages that may also be displayed are listed below Status Error Messages e NO SIGNAL DETECTED Infrastructure Mode only The print server did not find an Access Point and did not detect a radio signal e SCANNING FOR SSID The print server is scanning on all channels for devices on the specified SSID Check your specified SSID or check status of the Access Point Infrastructure mode or other wireless devices The print server will continue to scan for the specified SSID ENWW HP Jetdirect Configuration Page 208 Table 9 3 802 11 Wireless Settings 2 of 3 Message Description e AUTHENTICATION IN PROGRESS Link level authentication is in progress In Infrastructure mode server based authentication
103. anagement Remote firmware upgrades for HP Jetdirect print servers Asset tracking and utilization analysis e HP s preferred solution for ongoing management and installation of multiple printers anywhere on your intranet e Browser based management Internet Printer Connection Software Windows NT 4 0 2000 Intel TCP IP only Note Microsoft Internet Printing software is also integrated with Windows 2000 XP Server 2003 Printing through the Internet to Internet Printing Protocol IPP enabled HP Jetdirect connected printers e Allows economical distribution of high quality hardcopy documents over the Internet replacing fax mail and overnight services e Requires HP Jetdirect print server firmware version x 20 00 or later e IPP is not supported on value based products such as ew2400 ENWW HP Software Solutions Summary 16 Table 2 1 Software Solutions 3 of 3 Operating Environment Function Remarks HP IP IPX Printer Gateway for NDPS NetWare 5 x 6 x Simplified installation printing and bidirectional management of HP Jetdirect connected printers under Novell Distributed Print Services NDPS Allows automatic discovery and installation of HP Jetdirect connected printers into NDPS Frees up user licenses Allows disabling of SAPs to reduce network traffic e Not supported on value based products such as ew
104. aphical Control Panel display with navigation and numeric keypads available on newer HP LaserJet printer models ENWW 245 Classic Control Panel Classic control panels can typically display two lines of 16 characters each es EEN As described in Table B 1 the HP Jetdirect control panel menu allows you to enable or ANA disable network protocols and configure e V selected network parameters On the control lt panel display an asterisk is used to d C gt identify the selected value Table B 1 HP Jetdirect Classic Control Panel Menu 1 of 3 Menu Item Description CFG NETWORK Selects whether or not you want to access the Jetdirect menu NO default Bypass the HP Jetdirect menu YES Access the HP Jetdirect menu You must change this to YES each time you want to access the menu TCP IP IPX SPX DLC LLC ATALK Identifies whether the protocol stack is enabled or disabled ON default The protocol is enabled OFF The protocol is disabled ENWW The HP Jetdirect EIO Control Panel Menu 246 Table B 1 HP Jetdirect Classic Control Panel Menu 2 of 3 Menu Item Description CFG TCP IP Selects whether you want to access the TCP IP menu and set TCP IP protocol parameters NO default Bypass the TCP IP menu items YES Access the TCP IP menu items e BOOTP YES enables configuration by a BootP Server e DHCP
105. appears when a CA certificate for EAP authentication has been installed CAUTION If the CA Certificate is deleted EAP authentication will be disabled and network access will be denied The CA Certificate will also be removed on a cold reset of the print server where factory default settings are restored Certificate Validity Use this screen to specify how long the Jetdirect self signed certificate will be valid This screen appears only when a self signed certificate is preinstalled and you click Edit Settings to update the validity period It specifies the current Coordinated Universal Time UTC UTC is a time scale maintained by the International Bureau of Weights and Measures It adjusts for differences between Greenwich Mean Time and atomic time It is set at O degrees longitude on the prime meridian The Validity Start Date is calculated from the PC s clock settings The Validity Period specifies the number of days 1 to 3650 that the certificate is valid starting from the Validity Start Date A valid entry 1 to 3650 is required The default is 5 years ENWW Using the Embedded Web Server 142 Table 4 12 Certificate Configuration Screens 3 of 4 Cert Use Auth ificate Information this page to enter information for requesting a certificate from a Certificate ority Common Name Required For HP Jetdirect print servers specify the fully qualified domain name or a valid IP address for the dev
106. assigned address from RARP 10 If ping does not respond see Chapter 8 ENWW TCP IP Configuration 71 Using the arp and ping Commands Note For HP Jetdirect wireless print servers this section assumes that a wireless connection to your network has been established You can configure an HP Jetdirect print server with an IP address using an ARP Address Resolution Protocol command from a supported system The protocol is not routable that is the workstation from which the configuration is made must be located on the same network segment as the HP Jetdirect print server Using the arp and ping commands with HP Jetdirect print servers requires the following Windows NT 2000 XP Server 2003 or UNIX system configured for TCP IP operation Alegacy default IP address 192 0 0 192 has been set on the print server The LAN hardware MAC address of the HP Jetdirect print server specified on an HP Jetdirect configuration page or on a label attached to HP Jetdirect external print servers Note On some systems superuser rights may be required for the arp command After an IP address is assigned through arp and ping commands use other tools such as Telnet embedded Web server or HP Web Jetadmin software to configure other IP parameters To configure a Jetdirect print server use the following commands arp s lt IP address gt lt LAN hardware address gt ping lt IP address gt where lt IP address gt is the desired IP
107. at require a data connection such as FTP 1s dir or put commands Although the 1s and dir commands are always accepted the HP Jetdirect FTP server supports a single data connection for printing at a time The transmission mode for an FTP data connection with the HP Jetdirect print server is always in stream mode which marks the end of file by closing the data connection Once a data connection is established the file transfer type ASCII or binary can be specified Clients may attempt to autonegotiate a transfer type and the default transfer type depends on the client system for example Windows NT may default to ASCII while UNIX may default to binary To specify the transfer type enter the bin or ascii command at the FTP prompt ENWW FTP Printing 174 FTP Login To start an FTP session enter the following command from a MS DOS or UNIX command prompt ftp lt IP address gt where lt IP address gt is the valid IP address or node name configured for the HP Jetdirect print server See Figure 6 1 Figure 6 1 FTP Login Example Command Prompt ftp 192 168 45 39 _ OF x icrosoft R gt Windows NT lt TM gt CC Copyright 1985 1996 Microsoft Corp gt ftp 192 168 45 39 onnected to 192 168 45 39 26 JD FIP Server Ready ser 192 168 45 39 none gt gt susan_g 31 Username Ok send identity email address gt as password assword 38 Hewlett Packard FTP Print Server Version 2 0 irectory Description
108. ation file line contained an unknown UNKNOWN keyword KEYWORD 4B CF ERR MISSING Aline in the TFTP configuration file was missing a required PARAMETER parameter 4C CF ERR INVALID PARAMETER A line in the TFTP configuration file contained an invalid value for one of the parameters on that line 4D CF ERR ACCESS LIST EXCEEDED The TFTP configuration file specified too many access list entries using the allow keyword 4E CF ERR TRAP LIST EXCEEDED The TFTP configuration file specified too many trap destination list entries using the trap destination keyword 4F TFTP REMOTE ERROR The TFTP transfer of the configuration file from the host to the HP Jetdirect print server failed with the remote host sending a TFTP ERROR packet to the print server ENWW HP Jetdirect Configuration Page 232 Table 9 11 Error Messages 9 of 11 Error Code and Description Message 50 TFTP LOCAL The TFTP transfer of the configuration file from the host to ERROR the HP Jetdirect print server failed with the local print server encountering some form of inactivity timeout or excessive retransmissions situation 51 TFTP RETRIES EXCEEDED 52 BAD BOOTP DHCP REPLY The overall retrying of the TFTP transfer of the configuration file from the host to the HP Jetdirect print server has exceeded a retry limit An error was detected in the BOOTP or DHCP reply that the HP Jetdirect print server rece
109. by the attached device can be accessed lt Device Tabs gt Various device tabs may appear if the attached network device such as the printer or multifunction all in one device contains a supported embedded Web server Device tabs provide access to the Web pages served by the device Networking tab Provides access to network configuration security and diagnostic parameters For more information see Networking Tab Device Info Identifies the device such as the model name of the printer or multifunction all in one device connected to the network through the HP Jetdirect print server Other information that can be retrieved from the device are also displayed such as Page Count or Control Panel status The information will vary depending on the features of the attached device Select Language Appears if the HP Jetdirect Web pages support multiple languages Supported languages may also be selected through language preference settings in your browser To display supported non English languages the use of cookies must be enabled in your browser settings Scan Runs the Web Scan server on the HP Jetdirect print server if it supports the attached network device and is enabled Web Scan allows you to perform a simple scan from the device using your Web browser A scan to email configuration option is provided ENWW Using the Embedded Web Server 107 Table 4 1 HP Jetdirect Home Page Items 2 of 2 It
110. certificate is an electronic message typically containing among other things a key a short string used for encryption and decryption and a digital signature Certificates may be issued and signed by a trusted third party commonly called a Certificate Authority or CA which may exist internal or external to the organization Or certificates may be self signed which is similar to validating your own identity Note While self signed certificates are permitted and allow data encryption they do not ensure valid authentication The Certificates page provides the status of the certificates installed on the HP Jetdirect print server e Jetdirect certificate The Jetdirect certificate is used to validate the identity of the Jetdirect device to clients and to network authentication servers ENWW Using the Embedded Web Server 139 By factory default a self signed Jetdirect certificate is preinstalled This allows the embedded Web server to use HTTPS and appear as a secure site when accessed by a Web browser Click View to view the contents of an installed Jetdirect certificate or click Configure to update or install a new one See Configuring Certificates When installed a Jetdirect certificate will be saved across a cold reset which is used to restore the print server to factory default values e CA Certificate Full featured print servers only A certificate from a trusted third party or Certificate Authority CA is us
111. ces that allows multiple channels of simultaneous print scan and status communication e Bidirectional Two way printer communication sending print data to the printing device and returning status information from the printing device e Unidirectional One way communication to the printing device e Device not found The connection of a printing device has not been detected Check device and cable e Device not supported The device connected is not a printer for example a camera USB SPEED USB 2 0 print servers only Specifies the autonegotiated communication speed over the USB connection between the print server and the device Full Speed 12 Mbits sec as specified in the USB v2 0 specifications compatible with USB v1 1 specifications Hi Speed 480 Mbits sec for USB v2 0 devices only Disconnected The USB port is not connected ENWW HP Jetdirect Configuration Page 207 802 11 Wireless Settings Wireless status configuration parameters and error messages are listed in Table 9 3 Table 9 3 802 11 Wireless Settings 1 of 3 Message Description Status Current 802 11 wireless configuration status Ready A wireless connection to the network has been established e Infrastructure Mode Associated with an Access Point and authenticated on the network e Ad Hoc Mode Wireless communications established directly with other network devices Access Points are not used in Ad Hoc Mode Initi
112. ckets 0 Transmit Collisions 0 Transmit Late Collisions 0 emeeene AppleTalk sec e entree eee ee TCP IP Status Initializing Status Ready Name Zone bi Host Name NPI3AA043 Type 1 HP LaserJet IP Address 192 168 2 116 Type 2 LaserWriter Subnet Mask 255 255 255 0 Network Number 65281 Default Gateway 192 168 2 1 Node Number Config By BOOTP BOOTP Server 192 168 2 2 aataansasennsne DLC LLC TFTP Server Not Specified Status Ready Config File Domain Name ONS Server Not Specified cellar hp com 192 168 2 4 WINS Server Not Specified Syslog Server Not Specified Idle Timeout 270 sec Web JetAdmin URL Not Specified ENWW HP Jetdirect Configuration Page 203 The Jetdirect configuration page is divided into sections as identified in the following table For each section the detailed parameter descriptions and settings including error messages are provided in the remainder of this chapter Section Name Description HP Jetdirect Configuration or General Identifies the HP Jetdirect print server and provides general status For information on items in this section see Table 9 1 For error messages see Table 9 11 Information USB Printer HP Jetdirect external print servers only Provides current status Information of the USB connection to the printer See Table 9 2 For error messages see Table 9 11 802 11 Wireless Pro
113. config Enables or disables SNMP operation on the print server O disables 1 default enables SNMP CAUTION Disabling SNMP will disable all SNMP agents SNMP v1 v2 v3 as well as communications with HP Web Jetadmin In addition firmware upgrades through current HP downloading utilities will be disabled ENWW TCP IP Configuration 56 Table 3 3 TFTP Configuration File Parameters 8 of 12 get cmnty name get community name Specifies a password that determines which SNMP GetRequests the HP Jetdirect print server will respond to This is optional If a user specified get community name is set the print server will respond to either a user specified community name or the factory default The community name must be ASCII characters The maximum length is 255 characters set cmnty name set community name Specifies a password that determines which SNMP SetRequests control functions the HP Jetdirect print server will respond to The community name of an incoming SNMP SetRequest must match the print server s set community name for the print server to respond For additional security you may limit configuration access through the print server s host access list Community names must be ASCII characters The maximum length is 255 characters auth trap authentication trap Configures the print server to send on or not send off SNMP authentication traps Authentication traps indicate that an SNMP r
114. configuration data from a server to the HP Jetdirect print server over the network Systems That Use Network Information Service NIS If your system uses NIS you may need to rebuild the NIS map with the BOOTP service before performing the BOOTP configuration steps Refer to your system documentation ENWW TCP IP Configuration 41 Configuring the BOOTP Server For the HP Jetdirect print server to obtain its configuration data over the network the BOOTP TFTP servers must be set up with the appropriate configuration files BOOTP is used by the print server to obtain entries in the etc bootptab file on a BOOTP server while TFTP is used to obtain additional configuration information from a configuration file on a TFTP server When the HP Jetdirect print server is powered on it broadcasts a BOOTP request that contains its MAC hardware address A BOOTP server daemon searches the etc bootptab file for a matching MAC address and if successful sends the corresponding configuration data to the Jetdirect print server as a BOOTP reply The configuration data in the etc bootptab file must be properly entered For a description of entries see Bootptab File Entries The BOOTP reply may contain the name of a configuration file containing enhanced configuration parameters Ifthe HP Jetdirect print server finds such a file it will use TFTP to download the file and configure itself with these parameters For a description of entries se
115. control panel or Telnet However the domain name cannot be manually changed if it was configured through DHCP 1 Keep DHCP settings only Once the Fully Qualified Domain Name is configured through DHCP manual changes cannot be made 2 Keep manual settings The settings can be manually configured DHCP may be used only if the settings are factory default values 3 Keep manual settings only While manual configuration methods may be used configuration through DHCP is not allowed dhcp arbitration Specifies the amount of time in seconds that the print server will wait for DHCP configuration offers A value from 1 to 10 may be set The default is 5 seconds ENWW TCP IP Configuration 89 Table 3 4 Telnet Commands and Parameters 12 of 18 phone home config Specifies privacy settings on the print server during embedded Web server access This command controls whether statistical data on product use may be sent to HP For HP to collect data Internet access is required 2 Prompt the user to allow sending data on initial access to the Networking tab of the embedded Web server This is the factory default and cold reset value Once changed this value cannot be re selected 1 Allows the sending of data to HP without prompting the user 0 Disables sending data to HP without prompting the user TCP IP Diagnostics Command Description Last Config IP Read only parameter The IP address
116. crosoft Windows NT J7942A en3700 J7934A 620n Refer to the current HP Jetdirect product data sheets for additional network systems and versions For operation with other network environments consult your system vendor or authorized HP dealer For these network systems contact your network system vendor for software documentation and support Supported Windows IP IPX Direct Mode printing and LPD Windows are supported Not Supported NetWare IPP LPD UNIX are not supported If not supplied with this product HP network setup and management software for supported systems may be obtained from HP support at http www hp com support net_ printing For software to set up network printing on other systems contact your system vendor ENWW Introducing the HP Jetdirect Print Server 9 Security Protocols SNMP IP and IPX SNMP Simple Network Management Protocol is used by network management applications for device management HP Jetdirect print servers support SNMP and standard MIB II Management Information Base objects on both IP and IPX networks HP Jetdirect ew2400 print servers support an SNMP v1 v2c agent only Full featured HP Jetdirect print servers such as 620n and en3700 support an SNMP v1 v2c agent and an SNMP v3 agent for enhanced security HTTPS The following HP Jetdirect print servers support HTTPS Secure Hyper Text Transfer Protocol for secure encrypted management com
117. d Manuals The manuals listed below are supplied with your print server or with printers that have factory installed print servers Start or Use guides or equivalent printer documentation shipped with printers that have factory installed HP Jetdirect print servers This manual the HP Jetdirect Print Server Administrator s Guide for the applicable Jetdirect product models HP Support HP Online Support Click your way to a quick solution The HP Web site http www hp com support net_printing is a great place to start for answers to questions about your HP Jetdirect print server 24 hours a day 7 days a week Firmware Upgrades Hewlett Packard offers downloadable firmware upgrades for HP Jetdirect print servers that contain upgradeable memory The upgrades are available from the World Wide Web at http www hp com go webjetadmin_ firmware Firmware Installation Tools Note HP Jetdirect ew2400 print servers will have limited upgrade capabilities Anetwork cable must be used A firmware upgrade through a wireless connection is not supported ENWW Introducing the HP Jetdirect Print Server 12 Firmware upgrades for supported HP Jetdirect print servers may be installed over a network using one of the following firmware installation tools HP Jetdirect Download Manager Windows HP Jetdirect Download Manager can be downloaded from HP online support at http www hp com go dlm_sw HP Web Jetadmin may
118. ddress to specify the portion used for subnetworks and the portion used to identify the node For example see Table A 3 Table A 3 Example Subnet Mask 255 255 0 0 Applied to Class A Network Class A Network Address 15 XXX XXX XXX Subnet Mask 255 255 0 0 IP Address fields with Subnet Network Subnet Host Host Mask applied Example of anode s IP Address 15 1 25 7 on Subnet 1 Example of anode s IP Address 15 254 64 2 on Subnet 254 As illustrated in Table A 3 the Class A IP network address 15 has been assigned to company ABC To allow additional networks at company ABC s site the subnet mask of 255 255 0 0 is used This subnet mask specifies that the second byte of the IP address will be used to identify up to 254 subnets Using this designation each device is uniquely identified on its own subnet but company ABC can incorporate up to 254 subnetworks without violating their assigned address space ENWW TCP IP Overview 241 Gateways Gateways routers are used to connect networks together Gateways are devices that act as translators between systems that do not use the same communication protocols data formatting structures languages or architectures Gateways repackage the data packets and change the syntax to match that of the destination system When networks are divided into subnets gateways are required to connect one subnet to another Default Gateway The Default Gateway
119. de Dynamic Domain Name Services DDNS for its DHCP implementations HP recommends that you set all print server lease durations to infinite This ensures that print server IP addresses remain static until dynamic domain name services are provided Windows Systems HP Jetdirect print servers support IP configuration from a supported Windows DHCP server This section describes how to set up a pool or scope of IP addresses that the Windows server can assign or lease to any requester When configured for BOOTP or DHCP operation and powered on the HP Jetdirect print server automatically sends a BOOTP or DHCP request for its IP configuration If properly set up a Windows DHCP server will respond with the print server s IP configuration data Note This information is provided as an overview For specific information or for additional support see the information supplied with your DHCP server software Note To avoid problems resulting from IP addresses that change HP recommends that all printers be assigned IP addresses with infinite leases or reserved IP addresses ENWW TCP IP Configuration 63 Windows NT 4 0 Server To set up a DHCP scope on a Windows NT 4 0 server perform the following steps 1 At the Windows NT server open the Program Manager window and double click the Network Administrator icon Double click the DHCP Manager icon to open this window Select Server and select Server Add Type the server I
120. device are displayed along with a Networking tab served by the Jetdirect print server For a description of the device pages see the embedded Web server documentation supplied with your printer or MFP device If Web pages for the attached device are not available then the Jetdirect print server provides two tabs Home and Networking Typical Home and Networking tabs served by the HP Jetdirect print server are illustrated in Figure 4 1 and Figure 4 2 respectively For more information see the HP Jetdirect Home Tab and the Networking Tab ENWW 101 HP Jetdirect Home Tab 24 192 168 2172 Microsoft Internet Explorer provided by Hewlett Packard x Fie Edt View Favorites Tools Help Address trips 7192 168 2172 Go Links 2 7 9 2 a 3j 5 E T Fawad Stop Retresh Home A a Seach Favortes a Mal Pit Edt Discuss NP 2 ca deskjet 6127 invent Networking Device Info Device deskjet 6127 Other Links Page Count 136 He Status Online A Host Name NP1490870 System Up Time 00h 06m 44s System Contact System Location HP JetDirect J6061A Firmware Version 5 25 01 IP Address 192 168 2 172 Hardware Address 000166490870 Admin Password lt Not Set gt Refresh 2 Done l T Enee H Figure 4 1 Typical HP Jetdirect Home Tab Networking Tab Menu items in left margin i Fle Edt Vew Faites Too Hep a Ez 0 h hae S
121. direct print server using TFTP Chapter 3 Telnet Chapter 3 embedded Web server Chapter 4 or Management application services e SNMP vi v2c uses plain text and can be disabled ENWW Security Features 181 Table 7 1 Summary of HP Jetdirect Security Features 3 of 3 SNMP v3 For full featured print servers only e An SNMP v3 agent on the HP Jetdirect print server provides secure encrypted communications with an SNMP v3 management application such as HP Web Jetadmin The print server supports creation of an SNMP v3 account when it is enabled through the embedded Web server The account information can be integrated on SNMP v3 management applications The print server supports seamless SNMP v3 account creation and management from HP Web Jetadmin HP Web Jetadmin Password and Profiles e Access control to Jetdirect configuration parameters through the Jetdirect IP Administrator password which may be configured from HP Web Jetadmin Telnet or embedded Web server For instructions refer to the HP Web Jetadmin online help HP Web Jetadmin provides access control through User Profiles User Profiles allow password protection for individual profiles and controlled access to HP Jetdirect and printer features For more information refer to the HP Web Jetadmin online help For full featured print servers only HP Web Jetadmin can seamlessly enable the SNMP v3 agent on the print server and create an SN
122. dministrator for this device as well as URL addresses for Web based product and technical support Refresh Rate The refresh rate is the time period in seconds that the diagnostic pages will be automatically updated The value 0 disables the refresh rate Privacy Settings On the Privacy Settings page you can allow the embedded Web server to collect product identification and use information and then send the information to HP Internet access is required Product use information assists HP in improving product features and services The default setting for this page will depend on the user s selection on initial access to the Networking tab To enable this feature check the checkbox and click Apply To disable this feature clear the checkbox and click Apply Select Language This link appears if the HP Jetdirect Web pages support multiple languages Supported languages may also be selected through language preference settings in your browser see your browser s Help To display supported non English languages the use of cookies must be enabled in your browser settings Settings In the SECURITY section the Settings menu provides access to the following tabs Status default Wizard Restore Defaults The available settings depend on your particular print server model ENWW Using the Embedded Web Server 134 Status The Status page displays the current security configuration settings of the print server The set
123. e TF TP Configuration File Entries Configuration parameters retrieved through TFTP are optional Note HP recommends that the BOOTP server be located on the same subnet as the printers it serves BOOTP broadcast packets may not be forwarded by routers unless the routers are properly configured ENWW TCP IP Configuration 42 Bootptab File Entries An example of a etc bootptab file entry for an HP Jetdirect print server is provided below picasso shn ht ether vm ric1048 sha 0001E6123456 tip 192 168 40 39 sm 255 255 255 0 gw 192 168 40 1 Ig 192 168 40 3 T144 hpnp picasso cfg Note that the configuration data contains tags to identify the various HP Jetdirect parameters and their settings Entries and tags supported by the HP Jetdirect print server are listed in Table 3 1 Table 3 1 Tags Supported in a BOOTP DHCP Boot file 1 of 4 Item RFC Description 2132 Option nodename The name of the peripheral This name identifies an entry point to a list of parameters for a specific peripheral nodename must be the first field in an entry In the example above nodename is picasso ht The hardware type tag For the HP Jetdirect print server set this to ether for Ethernet This tag must precede the ha tag vm The BOOTP report format tag required Set this parameter to rfc1048 ha The hardware address tag The hardware MAC address is
124. e HP Jetdirect print server is configured by DHCP and you manually change the subnet mask or the default gateway address you should manually change the print server s IP address This will release the DHCP assigned address back to the DHCP IP address pool ENWW TCP IP Configuration 83 Table 3 4 Telnet Commands and Parameters 6 of 18 Config Server Read only parameter The IP address of the server such as a BOOTP or DHCP server that last configured the IP address on the HP Jetdirect print server TFTP Server Read only parameter The IP address of the TFTP server that provided TFTP parameters to the HP Jetdirect print server TFTP Filename Read only parameter The path and TFTP filename on the TFTP server For example hpnp printer1 cfg domain name The domain name for the device For example domain name support hp com assigns support hp com as the domain name The domain name does not include the host name it is not the Fully Qualified Domain Name such as printer1 support hp com pri dns svr IP address of the primary DNS Domain Name System server sec dns svr IP address of a secondary DNS server to use if the primary DNS server is unavailable pri wins svr The IP address of the primary Windows Internet Naming Service WINS server in dotted notation sec wins svr The IP address of the secondary Windows Internet Naming Service WINS server in dotted notation s
125. e Jetdirect configuration page See Chapter 9 for information on the configuration page Confirm the network settings for the printer using the printer control panel for printers with control panels m See the troubleshooting section in the online help included with the HP Web Jetadmin software 13 If you are using Microsoft Windows NT 4 0 DLC LLC does the printer appear in the Add a Hewlett Packard Network Peripheral Port dialog box m Verify network and HP Jetdirect settings on the Jetdirect configuration page See Chapter 9 for information on the configuration page m Confirm the network settings for the printer using the printer control panel for printers with control panels m Ensure that the printer is on the same physical subnet and that it is not connected over a router 14 On supported systems does the printer respond to HP Web Jetadmin m Verify network and HP Jetdirect settings on the Jetdirect configuration page See Chapter 9 for information on the configuration page m Confirm the network settings for the printer using the printer control panel for printers with control panels m See the troubleshooting section in the online help included with the HP Web Jetadmin software ENWW Troubleshooting the HP Jetdirect Print Server 195 Troubleshooting Wireless Print Servers Unable to Communicate During Initial Setup If you are using wireless communications to set up the print server verify the following
126. e counted and discarded e AUTO default senses all frame types and configures the first one detected EN_ 8023 limits the frame type to IPX over IEEE 802 3 frames EN_II limits the frame type to IPX over Ethernet frames e EN_8022 limits the frame type to IPX over IEEE 802 2 with IEEE 802 3 frames e EN_SNAP limits the frame type to IPX over SNAP with IEEE 802 3 frames ENWW Using the Embedded Web Server 118 Table 4 5 IPX SPX Settings 2 of 2 Item Description SAP Interval Specifies the time interval in seconds that the HP Jetdirect print server waits to send Service Advertising Protocol SAP messages which are broadcast to advertise its service capabilities on a Novell NetWare network To disable SAP messages use the value 0 Print Server Name Specify a NetWare printer name for the HP Jetdirect print server alphanumeric characters only The default name is NPIXxxxxx where xxxxxx are the last six digits of the HP Jetdirect print server s LAN hardware MAC address NDS Tree Name Specify the name of the NDS tree for this device The NDS Novell Directory Services tree name refers to the name of the organizational tree used by your network To disable NDS support leave this field blank NDS Context The print server s NDS context refers to the NDS container or organizational unit that contains the print server object Print queue and device objects can be located anywhere within the
127. e disappears when the print server is removed it is likely that the print server was causing the error Replace the print server Record all error codes and contact your service provider If you need to replace the HP Jetdirect print server under warranty service include all diagnostic and configuration pages with the faulty print server 2 Does display F appear on the Wait for ten minutes to see if it clears If it does not you may need to replace the HP Jetdirect print server ENWW Troubleshooting the HP Jetdirect Print Server 191 3 Doesa 4 appear on the printer s control panel display The HP Jetdirect print server detected a break in the data communications When this error occurs the printer goes offline A break in communications may result from the physical network connection being disrupted or the server going down If your printer has an Auto Continue feature that is disabled or off you must press the appropriate key Start or Pause Resume for example on the printer after the communications problem is solved to put the printer back online Turning the Auto Continue feature on forces the printer to reconnect without user intervention However this does not solve the disconnect problem 4 Does an initializing i271 message appear on the display This is anormal message Wait about 3 minutes for the message to clear or another message to appear If another message appears see the printer
128. e file that contains the certificate Or click Browse to browse your system for the file Click Finish to complete the installation To install a certificate it must be associated with a pending certificate request by the embedded Web server The Install Certificate option will not be presented if there is no pending request A Jetdirect or CA certificate size is limited to 3 KBytes ENWW Using the Embedded Web Server 143 Table 4 12 Certificate Configuration Screens 4 of 4 Import Certificate and Private Key Use this screen to import a Jetdirect certificate and private key Import a Jetdirect certificate and private key When imported the existing certificate and private key will be overwritten The file format must be PKCS 12 encoded pfx and cannot exceed 4 KBytes To import a certificate and private key specify the name and path of the file that contains the certificate and private key Or click Browse to browse your system for the file Then enter the password that was used to encrypt the private key Click Finish to complete the installation Export the Jetdirect certificate and private key Use this screen to export the installed Jetdirect certificate and private key to a file To export a certificate and private key enter a password that will be used to encrypt the private key You must enter the password again to confirm it Then click Save As to save the certificate and private key in a file on y
129. e list is empty the print server does not send SNMP traps The list may contain up to three entries The default SNMP Trap Destination List is empty To receive SNMP traps the systems listed on the SNMP trap destination list must have a trap daemon to listen to those traps IPX SPX Command Description ipx config Enables or disables IPX SPX protocol operation on the print server 0 disables 1 default enables For example ipx config 0 will disable IPX SPX operation ipx unitname Print Server Name A user assigned alphanumeric name assigned to the print server 31 characters maximum By default the name will be NPIxxxxxx where xxxxxx are the last six digits of the LAN hardware address Address Read only parameter Identifies the IPX network and node numbers detected on the network in the form NNNNNNNN hhhhhhhh hexadecimal where NNNNNNNN is the network number and hhhhhhhh is the LAN hardware address of the print server ENWW TCP IP Configuration 91 Table 3 4 Telnet Commands and Parameters 14 of 18 ipx frametype Specifies the IPX frame type settings available for your print server model AUTO default EN_SNAP EN_ 8022 EN_8023 EN_Il For more information see Chapter 9 ipx sapinterval Specifies the time interval 1 to 3600 seconds that the HP Jetdirect print server waits between Service Advertising Protocol SAP broadcasts on the network The default is 60 s
130. e print server is not ready For more information see Table 9 11 HOST NAME The host name configured on the print server It may be truncated NOT SPECIFIED Indicates that no host name was specified ina BOOTP response or TFTP configuration file NPIxxxxxx The default name is NPIxxxxxx where xxxxxx represents the last six digits of the LAN hardware MAC address IP ADDRESS The Internet Protocol IP address assigned to the HP Jetdirect print server This is a required entry for operation of the print server on a TCP IP network During initialization a temporary value 0 0 0 0 is displayed After two minutes a default IP address 169 254 16 or 192 0 0 192 is assigned NOT SPECIFIED Indicates that an IP address is not assigned or the value is zero SUBNET MASK The IP subnet mask configured on the HP Jetdirect print server During initialization a temporary value 0 0 0 0 is displayed Depending on configuration parameters the print server may automatically assign a usable default value NOT SPECIFIED Indicates that a subnet mask is not configured ENWW HP Jetdirect Configuration Page 215 Table 9 6 TCP IP Configuration Information 2 of 4 Message Description DEFAULT GATEWAY The IP address of the gateway used when sending packets off the local network Only one default gateway may be configured During initialization a temporary value 0 0 0 0 is displayed If not provided the IP
131. e proper speed 10 or 100 Mbps and mode half or full duplex Autonegotiation is enabled after a cold reset OFF You must manually configure the speed and mode using the EIO menu from the printer s control panel If Autonegotiation is off the settings must match those of the network for proper operation MANUFACTURING ID The manufacturing identification code for use by HP online support personnel DATE Identifies the date of manufacture of the HP Jetdirect print MANUFACTURED server ENWW HP Jetdirect Configuration Page 206 USB Printer Settings This section applies to HP Jetdirect external print servers with USB printer connections only USB information on the HP Jetdirect configuration page is described in Table 9 2 For non HP devices some information may not be available Table 9 2 USB Settings Message Description Device Name Name of the attached USB printing device supplied by the manufacturer Manufacturer Manufacturer of the attached printing device Serial Number The Manufacturer s serial number for the attached printing device Communication Mode Current USB communication mode e 1284 4 IEEE standard protocol a mode for printers and multi function All in One devices that allows multiple channels of simultaneous print scan and status communication e MLC HP proprietary protocol for Multiple Logical Channels a mode for printers and multi function All in One devi
132. econds 0 disables SAP broadcasts ipx mode ipx nds tree Read only parameter Specifies the NetWare mode configured on the print server either RPRINTER or QSERVER mode An alphanumeric string up to 31 characters that specifies the NDS tree name for the print server ipx nds context An alphanumeric string up to 256 characters that specifies the NDS context for the HP Jetdirect print server ipx job poll Specifies the time interval 1 to 255 seconds that the HP Jetdirect print server will wait to check for print jobs in a print queue The default is 2 seconds pjl banner Enables or disables printing an IPX banner page through ipx banner Printer Job Language PUL 0 disables banner pages 1 default enables banner pages pjl eoj Enables or disables IPX end of job notification through PJL ipx eoj 0 disables 1 default enables pjl toner low Enables or disables IPX toner low notification through PJL ipx toner low 0 disables 1 default enables AppleTalk Command Description appletalk Enables or disables AppleTalk EtherTalk protocol operation on the print server 0 disables 1 default enables For example appletalk 0 will disable AppleTalk operation name override External print servers only Specifies the name of the AppleTalk network Up to 32 characters may be used Name Read only parameter The name of the printer on the AppleTalk network A nu
133. ed to validate the identity of a network authentication server during 802 1X authentication methods that use EAP Extensible Authentication Protocol The authentication server s identity is validated when information on the CA certificate matches the information on a certificate received from the authentication server ACA certificate for the print server is a certificate that was used to sign the authentication server s certificate Therefore the Certificate Authority for the authentication server s certificate must also be used for the CA certificate Click View to view the contents of an installed Jetdirect certificate or click Configure to update or install a new one See Configuring Certificates A CA certificate is not saved when the print server is reset to factory default values The maximum certificate size that can be installed on the HP Jetdirect print server is 3072 bytes Configuring Certificates When you click Configure a certificate management wizard will help you update or install a certificate The screens displayed will depend on the type of certificate Jetdirect or CA and your selections Table 4 12 provides a description of the screens and configuration parameters that may appear ENWW Using the Embedded Web Server 140 Note If youimproperly exit Certificates configuration for example by failing to use the Cancel button an Operation Failed screen may appear If so wait approximately two minutes
134. ee Chapter 9 for information on the configuration page On TCP IP networks you can also use the embedded Web server to check status of other protocols See Chapter 4 Is there an error message in the protocol s section on the Jetdirect configuration page See Chapter 9 HP Jetdirect Configuration Page for a list of error messages Ifyou are using Apple EtherTalk does the printer appear in the Chooser m Verify network and HP Jetdirect settings on the Jetdirect configuration page See Chapter 9 for information on the configuration page m Confirm the network settings for the printer using the printer control panel for printers with control panels m See the troubleshooting section in the online help for the HP LaserJet Utility m Verify the printer has the PostScript option installed ENWW Troubleshooting the HP Jetdirect Print Server 194 11 If you are on a TCP IP network can you use Telnet to print directly to the printer Use the following Telnet command telnet lt IP address gt lt port gt where lt IP address gt is the IP address assigned to the HP Jetdirect print server and lt port gt is 9100 the default printing port of the print server In the Telnet session type in data and press Enter The data should print to the printer a manual form feed may be required 12 Does the printer appear in HP Web Jetadmin or other management application m Verify network and HP Jetdirect settings on th
135. eeceeessneeeees 8 Supported Network Protocols cccccccccssssscecesesseeeeseseeeeees 8 Security Protocols isk heck ajeste elated wteesie need eke 10 Supplied Manuals cccccccccesssecceseseneceeceeseeeecsessaeeeeessaees 12 HPS Upport aoei Aa a eee 12 Product Registratioun iuar aE ae EA 14 Product Accessibility nrunecerunreninea ir 14 2 HP Software Solutions Summary Introducere a pasde r Seed sen E E R A 15 HP Jetdirect Printer Installer for UNIX ccccccccccesees 19 HP WebdJetadimi i znao a E A 20 Internet Printer Connection Software ccccccccsssceceeesees 23 HP IP IPX Printer Gateway for NDPS cecseseeeeenees 26 HP WPS Assistant Mac OS X ccecsecccccesssseceeeesseeeeeensaees 27 HP LaserJet Utilities for Mac OS cecssscceceessseeeeesensees 28 3 TCP IP Configuration Tn brOMUCti Oni eri terres ie ARIA N NiE ERER E REAA FRR 34 Default IP Address si c5 3 00 ceeciehs idk tates vndiien dae 35 Using BOOTP LFT P neninn nnen e aoe eas 40 Using DHCP onenian a a 62 Using BRAR P a AE EEE AEAEE 70 Using the arp and ping Commands ccseeccceessseceeeeeneees 72 Using Teleton Er eE rN A conte entncecbasessee 74 Using the Embedded Web Server ccccsssscecesssteeeeeeeseees 98 Using the Printer Control Panel ccccssscccceessseeeeeeeneees 99 Moving to Another Network ccccscccccsssssceceessseeeeeeeaes 100 4 Using the Embedded Web Server Trntrod acti Oni ee
136. em Description Host Name Specifies the IP host name assigned to the device and stored on the HP Jetdirect print server See TCP IP on the Networking Tab System Up Time System Contact The length of time since either the HP Jetdirect print server or the network device was last powered off on A text string stored on the HP Jetdirect print server for the name of a person to contact for this device See TCP IP on the Networking Tab System Location A text string stored on the HP Jetdirect print server that identifies the physical location of this device See the Networking TCP IP configuration pages HP Jetdirect The product number of the HP Jetdirect print server for example HP J7934A Firmware Version The version of the operating instructions installed on the HP Jetdirect print server IP Address The Internet Protocol address configured on the HP Jetdirect print server For general information on IP addresses see Appendix A Hardware Address The LAN hardware or MAC Media Access Control address of the HP Jetdirect print server This unique address is assigned by Hewlett Packard but can be locally administered LAA A Locally Administered Address LAA that replaces the LAN Hardware MAC address The LAA may be configured under local control by a network administrator By default the LAA is the factory assigned LAN Hardware address Admin Password Specifies whet
137. emote Printer mode or file server Queue Server mode There was no response to service queries for advertising print servers or file servers that matched the configured print server or file server name Make sure that the print server or file server is running and that the print server or file server name configured on the HP Jetdirect print server matches the actual name used by the print server or file server Also make sure that all cables and routers are functioning correctly 18 PASSWORD ERROR The HP Jetdirect print server detected that the password for the NetWare print server object is wrong Use a NetWare utility such as PCONSOLE to erase the password for the print server object When the HP Jetdirect print server logs on again it sets a new password Note When multiple file servers are configured the error is only displayed on the configuration page if none of the file servers are connected 19 NO QUEUE ASSIGNED The HP Jetdirect print server detected that the print server object has not been assigned any queues to service Assign queues to the print server object using printer installation or NetWare utilities Note When multiple file servers are configured the error is only displayed on the configuration page if none of the file servers were successfully connected 1A PRINTER NUMBER A NetWare printer number for this printer has not been NOT DEFINED configured Assign a valid printer n
138. ength is 255 characters ENWW TCP IP Configuration 90 Table 3 4 Telnet Commands and Parameters 13 of 18 set cmnty name Specifies a password that determines which SNMP SetRequests control functions the HP Jetdirect print server will respond to The community name of an incoming SNMP SetRequest must match the print server s set community name for the print server to respond For additional security you may limit configuration access through the print server s host access list Community names must be ASCII characters The maximum length is 255 characters default get cmnty Enables or disables the default Get community name 0 disables 1 default enables Disabling this parameter may prohibit communications with SNMP management applications SNMP Traps Command Description auth trap Configures the print server to send on or not send off SNMP authentication traps Authentication traps indicate that an SNMP request was received but the community name check failed 0 is off 1 default is on trap dest Enters a host IP address into the HP Jetdirect print server s SNMP trap destination list The command format is trap dest jp address community name port number The default community name is public the default SNMP port number is 162 The port number cannot be specified without a community name To delete the table use trap dest 0 If th
139. ents 254 Index A Access List configuration page entry 213 embedded Web server 145 security features 181 Telnet configuration 86 TFTP configuration file 53 Ad Hoc Mode embedded Web server 112 Telnet 80 Administrator Password 211 embedded Web server 108 138 Security features 180 Telnet configuration 79 TFTP configuration file 50 Apple Chooser 32 194 AppleTalk Control panel configuration 246 251 installing software 28 Name 30 223 Network number 223 Node number 223 software configuration 29 STATUS 223 Telnet configuration 92 TFTP configuration 58 TYPE 120 223 verifying configuration 30 Zone 120 223 arp command 72 ARP DUPLICATE IP ADDRESS 231 ATTACHED SERVER 222 Authentication 150 802 1X 10 150 embedded Web server 113 Telnet 81 AUTHENTICATION FAILED 225 Auto IP 35 36 See also Default IP address configuration page 216 embedded Web server 115 AUTONEGOTIATION 206 ENWW B BAD BOOTP REPLY 233 BAD BOOTP TAG SIZE 233 BAD PACKETS RCVD 214 banner page embedded Web server 117 Telnet configuration 84 TFTP configuration 52 BOOTP embedded Web server 115 overview 240 Telnet configuration 83 using 40 BOOTP Server 42 configuration 42 identifying 216 BOOTP DHCP IN PROGRESS 233 BOOTP RARP IN PROGRESS 233 browsers embedded web server 103 HP Web Jetadmin 20 C CA certificate 140 embedded Web server 151 Cert Expires 211 Certificate Authority See CA certificate Certificates 139 validity period 142 CF ER
140. equest was received but the community name check failed The default is on trap dest trap destination Enters a host s IP address into the HP Jetdirect print server s SNMP trap destination list The command format is trap dest jjp address community name port number The default community name is public the default SNMP port number is 162 The port number cannot be specified without a community name If a trap community name command is followed by trap dest commands the trap community name will be assigned to those entries unless a different community name is specified in each trap dest command To delete the table use trap dest 0 If the list is empty the print server does not send SNMP traps The list may contain up to three entries The default SNMP Trap Destination List is empty To receive SNMP traps the systems listed on the SNMP trap destination list must have a trap daemon to listen to those traps IPX SPX ipx config ipx spx Enables or disables IPX SPX protocol operation on the print server 0 disables 1 default enables ENWW TCP IP Configuration 57 Table 3 3 TFTP Configuration File Parameters 9 of 12 ipx unit name A user assigned alphanumeric name assigned to the print server 31 characters maximum By default the name will be NPIxxxxxx where xxxxxx are the last six digits of the LAN hardware address ipx frametype Specify the IP
141. er and test file is an appropriate file ASCH PCL PostScript HP GL 2 or text for the printer defined in the rp tag in the printcap file If the test file does not print do the following Check printcap entries Check printer status using LPC or a similar process Examine the contents of the logfile for this printer such as usr spool lpd error_log_ filename Check other log files such as HP UX usr adm syslog ENWW Troubleshooting the HP Jetdirect Print Server 200 7 Ifthe test file prints but is formatted incorrectly do the following m Check rp tag in printcap file Example 1 suggested name for an ASCII or text printer text 131 text lp rm laserjeti rp text l f usr spool 1lpd ERRORLOG sd usr spool lpd 1jl1_text Example 2 suggested name for PostScript PCL or HP GL 2 printers raw 1j1_raw lp rm laserjet rp raw l f usr spool lpd ERRORLOG sd usr spool lpd 1jl1_raw 8 Check that the printer is set up to print the type of test file you specified PCL PostScript HP GL 2 or ASCII 9 Check whether the printer was turned off or lost its LAN connection in the middle of a print job LPD queues may become disabled or stop sending data if the printer is powered off or if the LAN connection is broken when the printer is in the middle of printing a job Example power is turned off to fix a paper jam Use the HP UX command Ipstat Pqname to find out
142. ers that exceed this are discarded To set up a user defined print queue you first define the strings assign them as prepend or append strings and define the queue type Once you have defined an LPD queue you specify its use by setting up an LPD printer that uses that queue For instance if you set up string with a value of abc and string z with a value of xyz you can define print queue az_queue with a prepend string of a an append string of z and a queue type of raw Then when you send a print job consisting of lt formatted_text gt through queue az_queue the job sent to the printer is abc lt formatted_text gt xyz Instructions for setting up an LPD printer are different for different operating systems refer to Chapter 5 Configuring for LPD Printing for details ENWW Using the Embedded Web Server 131 Example If you had an LPD printer and wanted to reset it at the start of each print job you could set up a user defined print queue named clear_printer that issues a PCLreset command Escape E at the beginning of each job You could set this up as follows First set up the print queue a Name a string Type reset_string into the String Name field in row 1 b Define the string s value Type 1 BE Escape E into the Value field in row 1 Alternatively you could type 1B 45 c Name the queue Type clear_printer into the Queue Name
143. erver 112 Table 4 3 802 11 Configuration Parameters 2 of 4 Item Description Open System No authentication Select this authentication method if your wireless network does not require device authentication or security to access the network However your network may still use WEP encryption keys for data privacy Shared Key Requires a WEP key Select this authentication method if each device on your wireless network uses a shared encryption key that is a shared password value for network access and communications Each device on the network must use the same key The HP Jetdirect print server supports IEEE 802 11 Wired Equivalent Privacy WEP keys for encrypted network communications If you select Shared Key authentication you must configure one or more WEP keys WPA PSK Select Wi Fi Protected Access Pre Shared Key WPA PSK for advanced authentication WPA PSK is typically for small networks where authentication servers are not used If WPA PSK authentication is selected you will need to enter a network pass phrase that is used to generate the pre shared key for your network In addition you will need to select dynamic encryption Pass phrase Enter a network pass phrase that will be used to generate the pre shared key for WPA PSK authentication on your network A pass phrase must be from 8 to 63 ASCII characters in the hexadecimal range 21 through 7E characters 0 9 a z A Z and numerou
144. ess 3 If prompted with security alerts click Yes to proceed For initial access the embedded Web server uses standard HTTP However it can be configured to appear as a secure site using an X 509 compliant certificate installed on the print server for identification When properly configured encrypted browser communications through HTTPS secure HTTP may be used for secure access Although not recommended you can use your Internet Options menu to configure your browser to ignore security warnings if the print server is configured to operate through HTTPS See Mgmt Protocols 4 An embedded Web server page will be displayed either the Home page of the HP Jetdirect print server or a device page served by the device ENWW Using the Embedded Web Server 105 Operating Notes e If you enter or change a configuration parameter value click Apply to enable your change or click Cancel to erase your change Changes to the IP address will close the connection to the embedded Web server To re establish a connection use the new IP address CAUTION Changes to the IP address on the HP Jetdirect print server may result in printing failures for clients that have been configured to print to this printer using the previous IP address The embedded Web server provides access to wireless network connection parameters on HP Jetdirect wireless print servers CAUTION If you change the wireless network settings you may lose your c
145. field in row 5 d Set up the prepend string Type reset_string into the Prepend String field in row 5 e Leave the Append String field in row 5 blank Set the queue type Using the pull down menu set the Queue Type field in row 5 to RAW Then set up the printer to use the queue making sure to specify clear_printer when asked for a queue name For details of setting up the printer refer to Chapter 5 Configuring for LPD Printing After that any print jobs sent to the printer either from the server or from a client computer that has set up that printer will include a reset command at the beginning of the job ENWW Using the Embedded Web Server 132 USB Settings If the HP Jetdirect print server provides a USB connection to the network device such as a USB printer a link to USB configuration parameters will be displayed See Table 4 10 Table 4 10 USB Settings USB Item Description USB Speed Read only parameter for USB 2 0 print servers only Specifies the autonegotiated communication speed over the USB connection between the print server and the device e Full Speed 12 Mbits sec as specified in the USB v2 0 specifications compatible with USB v1 1 specifications e Hi Speed 480 Mbits sec for USB v2 0 devices only e Disconnected The USB port is not connected Desired Select the highest level of USB communication capabilities Communication when the print server tries to establish
146. fies the domain name for the HP Jetdirect print server for example support hp com It does not include the host name it is not the Fully Qualified Domain Name such as printer1 support hp com ef Extensions file tag that specifies the relative path name of the TFTP configuration file Note This tag is similar to the vendor specific tag T144 described below na 44 Tag for IP addresses of the NetBIOS over TCP IP Name Server NBNS A primary and secondary server may be specified in order of preference lease time 51 DHCP IP address lease duration time Seconds tr 58 DHCP T1 timeout specifying the DHCP lease renewal time seconds ENWW TCP IP Configuration 44 Table 3 1 Tags Supported in a BOOTP DHCP Boot file 3 of 4 Item RFC 2132 Option Description tv 59 DHCP T2 timeout specifying the DHCP lease rebind time seconds T69 69 The IP address in hexadecimal of the preferred outgoing e mail SMTP Simple Mail Transport Protocol server for use with supported Scan devices T144 An HP proprietary tag that specifies the relative path name of the TFTP configuration file Long path names may be truncated The path name must be in double quotes for example pathname For file format information refer to TETP Configuration File Entries Note Standard BOOTP option 18 extensions file path also allows a standard tag ef to
147. g 156 RARP 71 Host Access List See Access List HOST NAME 215 BOOTP tag 44 embedded Web server 115 Telnet 83 TFTP file 51 HP IP IPX printer gateway for NDPS 26 HP Jetdirect cold reset 186 configuration page messages 202 configuration page how to print 190 Error messages 225 general configuration messages 205 network statistics 211 214 supported print server 8 using the printer control panel 99 245 wireless settings 208 HP LaserJet Utility renaming the printer 30 running 29 HP Support Online 12 257 Index HP Web Jetadmin 20 installing 21 removing 22 with embedded Web server 103 HTTPS configuration page 213 embedded Web server 105 146 redirection from control panel 248 redirection from Telnet 80 redirection from TFTP 50 I T O Card STATUS message 205 idle timeout current setting 217 embedded Web server 116 printer control panel 99 Telnet 88 TFTP configuration file 55 IEEE 802 1X 10 Configuration 150 Infrastructure Mode embedded web server 112 Telnet 80 INIT message 192 INITIALIZING TRYING TO CONNECT TO SERVER 235 installing AppleTalk software 28 HP Web Jetadmin software 21 Internet Printer Connection software introduction 23 supported proxies 24 system requirements 24 Internet Printing Protocol See IPP INVALID GATEWAY ADDRESS 232 IP ADDRESS 232 PASSWORD 234 SERVER ADDRESS 232 SUBNET MASK 232 SYSLOG ADDRESS 232 TRAP DEST ADDRESS 232 ENWW IP address 215 Bootptab file 43 configuring 240
148. gents can coexist with the SNMP v3 agent However to fully secure SNMP access you should disable SNMP v1 and v2c Using the Embedded Web Server 148 Other Use this tab to enable or disable various protocols supported by the print server for printing print services and management See Table 4 13 Table 4 13 Other Protocols 1 of 2 Item Enable Print Protocols Description Enable or disable network protocols supported by the print server IPX SPX AppleTalk DLC LLC For example you should disable unused protocols to prevent printer access using those protocols For network environments that use these protocols see Chapter 1 Because it uses TCP IP the embedded Web server does not allow disabling TCP IP Enable Print Services Enable or disable various print services supported by the print server port 9100 LPD Line Printer Daemon IPP Internet Printing Protocol FTP File Transfer Protocol Disable unused print services to prevent access through those services Enable Device Discovery Enable or disable device discovery protocols supported by the print server SLP Service Location Protocol If enabled checked the HP Jetdirect print server sends SLP packets which are used by system applications for automated discovery and installation If disabled cleared SLP packets are not sent mDNS multicast Domain Name System If enabled checked Multicast Domain Name System mDNS ser
149. guration 123 149 262 Index V Validity Period certificates 142 WwW Web Jetadmin URL See also HP Web Jetadmin configuration page entry 218 embedded Web server link 153 WEP embedded Web server 114 Telnet configuration 81 WINS server 217 DHCP and 62 Wired Equivalent Privacy See WEP wireless connection setup embedded Web server 110 Telnet 80 wireless print servers configuration page messages 208 default IP configuration 37 Telnet 80 troubleshooting 196 X XMIT COLLISIONS 214 XMIT LATE COLLISIONS 214 Z zone AppleTalk embedded Web server 120 HP LaserJet Utility 31 Telnet 92 ENWW 263 O invent 2014 Hewlett Packard Development Company L P English
150. guration is recommended only during troubleshooting or for simple installations If control panel configuration is used the print server saves the configuration when powered off on For more information see Using the Printer Control Panel ENWW TCP IP Configuration 39 Using BOOTP TFTP Note For HP Jetdirect wireless print servers this section assumes that a wireless connection to your network has been established BOOTP Bootstrap Protocol and TFTP Trivial File Transfer Protocol provide a convenient way to automatically configure the HP Jetdirect print server for TCP IP network operation When powered on the Jetdirect print server sends a BOOTP request message onto the network A properly configured BOOTP server on the network will respond with a message that contains basic network configuration data for the Jetdirect print server The BOOTP server s response may also identify a file that contains extended configuration data for the print server The Jetdirect print server downloads this file using TFTP This TFTP configuration file may be located on the BOOTP server or a separate TFTP server BOOTP TFTP servers are typically UNIX or Linux systems Windows NT 2000 Server 2003 and NetWare servers can respond to BOOTP requests Windows NT 2000 Server 2003 servers are configured through Microsoft DHCP services see Using DHCP However Windows NT 2000 Server 2003 systems may require third party software for TFTP support For
151. h the embedded Web server and HP Web Jetadmin For example passwd jd1234 jd1234 sets the password to jd1234 Note that jd1234 is entered twice for confirmation Up to 16 alphanumeric characters may be used When initiating the next Telnet session you will be prompted for a user name and this password To clear the password enter the command without password and confirmation entries Passwords may be cleared by a cold reset ENWW TCP IP Configuration 79 Table 3 4 Telnet Commands and Parameters 2 of 18 sys location Alpha numeric string up to 255 characters typically used to identify a location sys contact Alpha numeric string up to 255 characters typically used to identify the name of a network or device administrator ssl state Sets the print server s security level for Web communications 1 default Forced redirection to the HTTPS port Only HTTPS secure HTTP communications can be used 2 Disable forced redirection to HTTPS Both HTTP and HTTPS communications can be used security reset Reset security settings on the print server to factory default values 0 default does not reset 1 resets the security settings Wireless 802 11 Main Command Description network type Specify the 802 11g wireless network topology Infrastructure The print server will communicate on the network with other wired or wireless devices through an Access Point Ad Hoc defaul
152. has only one network interface thus only one IP address Because no two devices can share the same number at the same time administrators typically maintain address tables to assure correct assignment of addresses in the host network NWW TCP IP Overview 238 IP Address Structure and Class An IP address is comprised of 32 bits of information and divided into 4 sections containing 1 byte each section or 4 bytes total XXX XXX XXX XXX For efficiency in routing networks were broken down into three classes so routing can begin simply by identifying the leading byte of information in the IP address The three IP addresses that InterNIC assigns are class A B and C The network class determines what each of the four IP address sections identify as shown in Table A 1 Table A 1 IP Address Class Format Class First Address Second Third Address Fourth Byte xxx Address Byte xxx Address Byte xxx Byte xxx A Network Host Host Host Network Network Host Host Cc Network Network Network Host As illustrated in Table A 2 each network class differs by the leading bit identifier the address range the number of each type available and the maximum number of hosts each class allows Table A 2 Network Class Characteristics Class Leading Address Range Maximum Maximum Bit Number of Hosts in the Identifier Networks in the Network Class A 0 0 0 0 0 to 126 Over 16 Million 127 255 255 25
153. have different encryption and decryption results The HP Jetdirect wireless print server supports WEP keys for 40 64 bit and 104 128 bit encryption To enter one or more WEP keys Input keys in Select whether you ll use alphanumeric characters or hexadecimal digits to specify WEP keys Select Alphanumeric to enter your WEP keys using alphanumeric ASCII 8 bit characters Alphanumeric characters are limited to 0 through 9 a through z A through Z Note Alphanumeric characters are case sensitive Entering lower or uppercase characters a z or A Z will result in different WEP key values Select Hexadecimal to enter hexadecimal 4 bit digits Hexadecimal digits may be 0 through 9 a through f A through F Note Hexadecimal digits are not case sensitive Entering lower or uppercase values a f or A F will result in the same WEP key value All keys entered must be of the same length either for 40 64 bit or 104 128 bit encryption In each Key field enter your 5 alphanumeric characters or 10 hexadecimal digits 40 bits for 64 bit encryption or 13 alphanumeric characters or 26 hexadecimal digits 104 bits for 128 bit encryption Note In both cases 24 Initialization Vector bits are automatically added ENWW Using the Embedded Web Server 114 Table 4 3 802 11 Configuration Parameters 4 of 4 Item Description TCP IP settings To minimize reconnections to the print server
154. he Access Control List contains host entries and imitato checks HTTP connections systems listed in the Access Control List and e Telnet and other non secure SNMP vi v2c management applications protocols disabled ENWW Security Features 183 Table 7 2 Settings for Access Control 2 of 2 Settings Level of Access Control e Unused protocols disabled High HTTPS access enabled using certificates issued by trusted sources Full featured Jetdirect print servers configured for EAP 802 1x server based authentication and encryption Full featured Jetdirect print servers with SNMP v3 enabled SNMP v1 v2c disabled Telnet disabled Passwords set The Access Control List contains specified entries and HTTP connections are checked Printer control panel locked High security for non trusted professionally managed environments Access is limited to authenticated hosts that are specified in the Access Control List Encryption provides data privacy network communication in plain text is not used CAUTION Power on settings for example configurations from a BootP TFTP or DHCP TFTP server may change the print server s settings when it is power cycled Be sure to confirm your intended power on settings ENWW Security Features 184 Troubleshooting the HP Jetdirect Print Server Introduction This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print server
155. he key position followed by the encryption key value For example wep key 1 0123456789net assigns Key 1 with a 128 bit WEP key specified by the value 0123456789net You can use the wep key method command to specify the format of the key value hexadecimal digits or alphanumeric ASCII characters Alternatively you can insert an optional parameter ASCII or HEX after the key position For example wep key 1 ASCII 0123456789net assigns Key 1 with a 128 bit WEP key specified by the alphanumeric ASCII characters 0123456789net When assigning static WEP keys ensure that key positions and key values match other wireless devices on the network Ensure that all key values entered are of the same length and that WEP key lengths use the proper number of characters or digits transmit key Specify the WEP key position 1 2 3 4 that the print server will use for encrypted communications For example transmit key 2 specifies that Key 2 will be used for encrypted communications matching other devices on the network desired channel Ad Hoc Specify a desired channel that the print server will use for Ad Hoc network association requests For ew2400 the default is channel 11 10 Use channel 10 2457 MHz 11 Use Channel 11 2462 MHz The print server will use this channel to broadcast its availability if it fails to detect and associate with the specified Ad Hoc network on any channel auth type Specify
156. heckbox is used to specify whether DHCP requests will be periodically transmitted when a legacy default IP address 192 0 0 192 or link local IP address 169 254 x x has been automatically assigned Clear the checkbox to disable DHCP requests Check the checkbox default to enable DHCP requests ENWW Using the Embedded Web Server 117 IPX SPX The IPX SPX tab allows you to configure IPX SPX Internet Packet Exchange Sequenced Packet Exchange parameters on the HP Jetdirect print server for operation on a Novell NetWare or IPX SPX compatible network such as a Microsoft network See Table 4 5 for a description of items on this page CAUTION If you are using direct mode printing over IPX SPX on a Microsoft network do not disable IPX SPX For a Novell NetWare network The embedded Web server may be used to select Queue Server Mode parameters in a Novell Directory Services NDS environment You cannot create the NDS print server printer and queue objects using the embedded Web server To create these objects use other available tools or utilities Table 4 5 IPX SPX Settings 1 of 2 Item Description IPX SPX Enable Enables or disables the IPX SPX protocols on the HP Jetdirect print server If the checkbox is empty IPX SPX is disabled IPX SPX Frame Specify the IPX SPX frame type to be used by the HP Jetdirect Type print server on your network After a frame type has been configured all others will b
157. her or not an administrator password has been set This password may also be configured through a Telnet session with the HP Jetdirect print server or from HP Web Jetadmin EIO print servers only Because passwords are synchronized with selected printers the password may have also been set through printer security Web pages Use the Admin Password page to set or clear administrator passwords If an administrator password has been set you will be prompted for a User Name and Password to access network parameters For more information click Help or see the Admin Account section in this guide ENWW Using the Embedded Web Server 108 Networking Tab The Networking tab provides access to HP Jetdirect network configuration parameters and status The menu items in the left margin provide access to configuration and status pages Table 4 2 Networking Menu Items CONFIGURATION section e Network Settings e Privacy Settings e Other Settings e Select Language SECURITY section e Settings e Mgmt Protocols e Authorization e Wireless e 802 1x Authentication DIAGNOSTICS section e Network Statistics e Configuration Page e Protocol Info Sending Product Information to HP The first time that you access the Networking tab in the embedded Web server you will be prompted to allow the sending of product information to HP using the Internet Product identification and usage data collected by H
158. ice Examples e Domain Name myprinter mydepartment mycompany com e P address 192 168 2 116 The Common Name will be used to uniquely identify the device For HP Jetdirect print servers using EAP authentication some authentication servers may need to be configured with the Common Name as specified on the certificate If the default IP address 192 0 0 192 is configured on the Jetdirect print server it will not likely be valid for your network You should not use this default address to identify your device Organization Required Specify the full legal name for your company Organizational Unit Optional Specify your department division or other subgroup of your organization City Locality Required Enter the city or locality in which your organization is located State Province Required for all countries regions Must contain at least three characters required Country Region Two character ISO 3166 country region code For example use gb Great Britain or us for USA required Use Use Install Certificate or Install CA Certificate certificate for use during EAP authentication Full featured print servers only the Install Certificate screen to install a Jetdirect certificate the Install CA Certificate screen to install a trusted Certificate Authority CA Install a PEM Base64 Privacy Enhanced Mail encoded certificate To install a certificate specify the name and path of th
159. ick the Settings button 3 Select TCP IP from the scrolling list and then click Edit 4 Select the desired option You can automatically obtain the TCP IP configuration from either the DHCP server or the BOOTP server or you can manually specify the TCP IP configuration Setting Up Mac OS To configure a computer for LPR printing do the following 1 Launch the Desktop Printer Utility 2 Select Printer LPR and click OK 3 In the PostScript Printer Description PPD File section click Change and select the PPD for your printer 4 Inthe Internet Printer or the LPR Printer section depending on your version of the Desktop Printer Utility click Change 5 Enter the printer s IP address or domain name for Printer Address 6 Enter the queue name if used Otherwise leave it blank Note The queue name is typically raw Other valid queue names are text binps auto or a user defined queue name user defined print queues can be set up through Telnet or the embedded Web server see Chapter 4 7 Click Verify to verify that the printer was found 8 Click OK or Create depending on your version of the Desktop Printer Utility 9 Go to the File menu and select Save or use the resulting save dialog depending on your version of the Desktop Printer Utility ENWW Configuring for LPD Printing 170 10 Enter a name and location for the desktop printer icon and click OK The default name is the printer s IP address a
160. iguration Tools When a network connection has been established an HP Jetdirect print server can be configured with valid TCP IP parameters for your network in the following ways e Using Software You can use installation setup and management software running on supported systems For more information see Chapter 2 HP Software Solutions Summary e BOOTP TFTP You can download the data from a network based server using BOOTP Bootstrap Protocol and TFTP Trivial File Transfer Protocol each time the printer is turned on For more information see Using BOOTP TFTP The BOOTP daemon bootpd must be running on a BOOTP server that is accessible by the printer e DHCP TFTP You can use Dynamic Host Configuration Protocol DHCP and TFTP Trivial File Transfer Protocol each time the printer is turned on These protocols are supported on HP UX Solaris Red Hat Linux SuSE Linux Windows NT 2000 Server 2003 NetWare and Mac OS systems Refer to your network operating system manuals to verify that your server operating system supports DHCP For more information see Using DHCP Note Linux and UNIX systems For more information see the bootpd man page On HP UX systems a sample DHCP configuration file dheptab may be located in the etc directory Since HP UX presently does not provide Dynamic Domain Name Services DDNS for its DHCP implementations HP recommends that you set all print server lease d
161. in printer drivers so your system cannot automatically obtain the driver Click OK to install the printer driver onto your system and follow the instructions on the screen You may need your printer CD ROM to install the driver 6 To complete the print path setup follow the instructions on the screen Windows Me IPP Client The IPP implementation on the HP Jetdirect print server is compatible with Windows Me IPP client software The IPP client is installed from the Add Ons folder on the Windows Me CD ROM For installation and setup of a Windows Me IPP client see the instructions provided with the Windows Me CD ROM Novell Supplied Software The HP Jetdirect print server is compatible with IPP running on NetWare 5 1 with SP1 or later For NetWare client support refer to your NetWare technical documentation or contact Novell ENWW HP Software Solutions Summary 25 HP IP IPX Printer Gateway for NDPS NDPS Novell Distributed Print Services is a printing architecture developed by Novell in partnership with Hewlett Packard NDPS simplifies and streamlines the administration of network printing It eliminates the need to set up and link print queues printer objects and print servers Administrators can use NDPS to manage networked printers within supported NetWare environments The HP IP IPX Printer Gateway is a NetWare Loadable Module NLM developed by HP to provide functionality and compatibility with Novell s NDPS for full fea
162. inates the need to memorize commands and provides structured menu lists for easy access to configuration parameters Figure 3 1 illustrates the Menu interface using the TCP IP menus as an example From the Main Menu screen select and enter a menu number If there are submenus select and enter a submenu number e Ifyou want to change a parameter setting enter Y for Yes when prompted Changes to parameters are made by editing the setting through the use of the Backspace key If an unrecognized value is entered the correct entry options will be displayed Note Changes are not saved on the Jetdirect print server until you exit a menu and when prompted choose to save your changes ENWW TCP IP Configuration 96 Figure 3 1 Main Menu General Menu TCP IP Menu SNMP Menu IPX SPX Menu AppleTalk Menu DLC LLC Menu Other Settings Support Settings Wireless Settings Help Exit Menu Exit Telnet nter Selection gt 2 ENWW 1 TCP IP 2 TCP IP 3 TCP IP 4 TCP IP 5 TCP IP 6 TCP IP 0 Return TCP IP Menu to Main Menu Enter Selection gt 1 Main Settings Print Options Raw Print Ports Access Control Other Settings Diagnostics Example Using the Menu Interface For the TCP IP Menu select 2 For parameters listed in TCP IP Main Settings select 1 TCP IP Main Settings Host Name printer1 IP Config
163. information on TCP IP networks see Appendix A Server Based and Manual TCP IP Configuration When in a factory default state and powered on the HP Jetdirect print server will try to obtain its TCP IP configuration using a server based method such as BOOTP TFTP DHCP TFTP or RARP These server based methods are described later in this chapter Depending on the print server model up to two minutes may be used for these methods If configuration is not successful a default IP address will be assigned The print server may also be configured manually Manual based tools include Telnet a Web browser the printer control panel arp and ping commands when the default IP address is 192 0 0 192 or SNMP based management software TCP IP configuration values assigned manually will be retained when powered off on The print server can be reconfigured to use either server based or manual configuration of TCP IP settings at any time To identify the IP address that is configured on the print server at any time see the HP Jetdirect configuration page ENWW 34 Default IP Address When in a factory default state for example when shipped from the factory or after a cold reset the HP Jetdirect print server has no IP address A default IP address may or may not be assigned depending on the network environment Default IP Address Will Not Be Assigned A default IP address will not be assigned if a server based method such as BOOTP or DHCP
164. ing the number of users the quality and physical placement of the wireless hardware and the sources of radio signal interference for example microwave ovens and cordless telephones use similar frequencies that may interfere with wireless LAN signals In general the HP Jetdirect wireless print server s data transfer rates will decrease with increasing distance obstructions and interference Symptoms e The signal strength see the HP Jetdirect configuration page or embedded Web server is poor or marginal e Print jobs are excessively slow Corrective Actions e Re orient the printer or HP Jetdirect wireless print server In general having the print server pointed toward the Access Point or wireless PC will improve reception and performance ENWW Troubleshooting the HP Jetdirect Print Server 198 e Reduce or remove sources of interference Metallic objects can absorb or attenuate radio signals and devices such as microwave ovens and cordless phones operate using similar radio frequencies Reduce the distance between the printer and the Access Point or wireless PC This can be accomplished by m moving the printer m moving the Access Point or wireless PC m adding an additional Access Point Infrastructure mode only Elevate the Access Point s antenna In most office environments elevating the Access Point s antenna will improve the range and performance of all wireless devices Firmware Download Failure H
165. ing over an intranet Microsoft Supplied Software Note Contact Microsoft for support of Windows IPP software Windows 2000 XP Server 2003 Integrated Software On Windows 2000 XP Server 2003 systems an alternative to using the HP supplied software is to use the IPP client software integrated with the Windows system The IPP implementation on the HP Jetdirect print server is compatible with the Windows system IPP client software To set up a print path to an HP Jetdirect connected Internet printer using the Windows 2000 XP IPP client software proceed as follows 1 Open the Printers folder click Start select Settings and select Printers 2 Run the Add Printer wizard double click Add Printer then click Next 3 Select the option for a network printer and click Next ENWW HP Software Solutions Summary 24 4 Select Connect to a printer on the Internet and enter the print server s URL http IP_addressl ipp port l where IP_address is the IP address configured on the HP Jetdirect print server ipp port identifies the port number which is port 1 for single port 620n and en3700 print servers default is ipp port1 Example http 192 160 45 40 An IPP connection to HP Jetdirect 620n en3700 print server with IP address 192 160 45 40 ipp port1 is assumed and not required Then click Next 5 You will be prompted for a printer driver the HP Jetdirect print server does not conta
166. ing the Problem Is the Printer On and Online See Procedure 1 Can you print a Configuration Page See Procedure 2 Does the printer control panel display a READY message See Procedure 3 Does an O Card Ready message appear on the config page See Chapter 9 Is the printer communicating with the network See Procedure 4 lf the problem persists see your network documentation Figure 8 1 Assessing the Problem ENWW Troubleshooting the HP Jetdirect Print Server 188 Procedure 1 Verifying that the Printer is On and Online Check the following items to make sure the printer is ready to print 1 Is the printer plugged in and turned on Make sure the printer is plugged in and turned on If the problem persists you may have a defective power cable power source or printer 2 Is the printer online The online Ready light should be lit If it is not press the appropriate buttons for example Start Pause Resume or press to access the menus to place the printer online 3 Is the printer s control panel display blank on printers with displays m Make sure the printer is turned on m Make sure the HP Jetdirect print server is installed correctly m Make sure the printer is not in Power Save mode 4 Does a message other than appear on the printer control panel display m See Procedure 3 in this section for a list of network related error mess
167. int server are enabled by default Default IP on Wireless and Wired Print Servers Wired and wireless print servers may have different default IP configuration results When powered on a factory default print server connected to a network through a cable wired will systematically use BOOTP DHCP and RARP to retrieve its IP settings Up to two minutes are used If configuration is not successful a default IP address will be assigned as described previously e For a factory default wired wireless print server that is not connected through a cable only a wireless Ad Hoc connection is initially available In this case retrieval of IP settings from a network is limited to about four seconds During this time a single BOOTP request is transmitted and broadcast packets are sensed Because a response from a BOOTP server on an Ad Hoc network is unlikely and the number of broadcast packets sensed will be minimal a default IP configuration using link local addressing is likely However the IP configuration may change once the wireless print server is connected a DHCP network because the sending of DHCP requests will be enabled by default Configuration tools that require a specific default IP address on the print server for initial communication may not work without modification For the default IP address settings actually configured on the print server see the Jetdirect configuration page ENWW TCP IP Configuration 37 TCP IP Conf
168. ion 86 TFTP configuration 53 syslog server Bootptab file parameter 44 identifying 217 printer control panel 99 T TCP IP 34 configuration methods 34 configuration page 215 Control panel configuration 246 249 embedded Web server 115 LPD setup 156 overview 236 STATUS message 208 215 Telnet configuration 83 TFTP configuration 51 Telnet command line configuration 79 erasing the IP address 98 security control 181 using 74 test file printing UNIX LPD 161 TFTP BOOTP 40 configuration file 46 controlling configuration 50 DHCP 62 Error messages 233 Server 42 217 TFTP Trivial File Transfer Protocol See TFTP TOTAL PACKETS RCVD 214 ENWW traps TFTP configuration 57 troubleshooting 185 configuration page error messages 225 flow chart 188 LPD UNIX 200 wireless print servers 196 U UDP See User Datagram Protocol UNABLE TO ATTACH TO QUEUE 229 CONNECT DHCP SERVER 233 CONNECT TO SERVER 228 229 FIND SERVER 227 GET NDS SRVR ADDR 231 LOGIN 228 SENSE NET NUMBER 230 SET PASSWORD 229 UNEXPECTED PSERVER DATA RCVD 230 UNICAST PACKETS RCVD 214 UNIX HP UX and Solaris networks LPD printing 154 UNKNOWN NCP RETURN CODE 229 UNSENDABLE PACKETS 214 upgrades software driver and flash image 12 upgrades firmware TFTP parameter 59 USB configuration page 207 embedded Web server 133 Telnet configuration 94 TFTP configuration 60 USB speed 94 133 User Datagram Protocol UDP 237 datagram port control 126 mDNS confi
169. ion of IP version 4 multicast packets by the print server 9100 Config Enable or disable port 9100 services Port 9100 is an HP proprietary raw TCP IP port on the HP Jetdirect print server and is the default port for printing It is accessed by HP software for example the HP Standard Port FTP Printing Enable or disable File Transfer Protocol services available on the HP Jetdirect print server for printing For more information see Chapter 6 LPD Printing Enable or disable the Line Printer Daemon services on the HP Jetdirect print server LPD on the HP Jetdirect print server provides line printer spooling services for TCP IP systems For more information see Chapter 5 IPP Printing Enable or disable the Internet Printing Protocol on the HP Jetdirect print server If the printer is properly connected and accessible IPP allows printing to this device over the Internet or intranet A properly configured IPP client system is also required For information on IPP client software see Chapter 2 ENWW Using the Embedded Web Server 123 Table 4 8 Miscellaneous Settings 2 of 5 Item Description Link settings For wired 10 100TX networks only Set the network link speed 10 or 100 Mbps and communication mode full or half duplex for HP Jetdirect 10 100TX print servers The available settings are listed below CAUTION If you change the link setting network communications with the print server and
170. is complete then print the configuration page 3 Does an error message appear on the printer control panel display m See Procedure 3 in this section for a list of network related error messages and corrective actions m See your printer documentation for a complete list of control panel messages and corrective actions ENWW Troubleshooting the HP Jetdirect Print Server 190 Procedure 3 Resolving Printer Display Error Messages Check the following information to resolve network related error messages that appear on the printer control panel display This information assumes you have already printed a configuration page 1 For LaserJet printers or MFPs does the control panel display a Service Error message such as 49 XXXX 79 XXXX or 8X XXXX error m Refer to your printer manuals to interpret the error message m If you upgraded the Jetdirect firmware recently power the print server off on For internal Jetdirect cards turn the printer off and back on again m Reinstall the HP Jetdirect print server to ensure it is installed correctly and verify all connectors are fully mated m Ifpossible print an HP Jetdirect configuration page and verify all configuration parameters To interpret HP Jetdirect configuration page messages see Chapter 9 m If your printer contains multiple EIO slots try using a different slot m Turn offthe printer remove the HP Jetdirect print server and turn the printer back on If the error messag
171. is the gateway or router that if not specified will be used to move packets between networks It is specified by an IP address If multiple gateways or routers exist then the default gateway is typically the address of the first or nearest gateway or router If no gateways or routers exist then the default gateway will typically assume the IP address of the network node such as the workstation or HP Jetdirect print server Syslog Server Asyslog server is a system on the network typically a UNIX system that can receive and log syslog messages from other devices on the network Syslog messages allow administrators to monitor status or troubleshoot network devices A syslog server requires software that provides syslog capabilities running on the server UNIX systems provide a daemon syslogd that monitors User Datagram Protocol UDP port 514 for incoming messages The messages are processed depending on their priority and on how syslogd is set up to operate You can configure the HP Jetdirect print server with the syslog server s IP address When a syslog server is configured both the HP Jetdirect print server and attached device can send syslog messages using UDP NWW TCP IP Overview 242 The syslog server may not receive all syslog events from the HP Jetdirect print server e UDP does not guarantee delivery of messages The HP Jetdirect print server attempts to eliminate duplicate messages to minimize unnecessary
172. ish to set your basic security selections ENWW Using the Embedded Web Server 136 Table 4 11 Wizard Security Levels 2 of 2 Security Level Description Custom Security This option proceeds through all available security settings supported by your print server For more information on specific parameters and selections see the tabs on the Mgmt Protocols and Authorization menu pages under SECURITY The Administrator Account page is used to enter the administrator password The Web Mgmt page for full featured print servers only is used for HTTPS secure HTTP configuration including certificates and encryption levels The Management Tools page allows configuration of management protocols that are not secure such as RCFG Telnet and FTP firmware updates SNMP Configuration pages are used to configure specific SNMP settings e Enable SNMPv1 v2 Enable this option to allow management software that use SNMP v1 v2 If selected the SNMPv1 v2 Configuration page is displayed to configure SNMP community names e Enable SNMPv3 Full featured print servers only Enable this option to create an SNMP v3 account Creating an SNMP v3 account is not recommended if you manage devices using HP Web Jetadmin See SNMP The Access Control page is used to set up an Access Control List if desired to control host access to the device The Print Protocols and Services page is used to enable or disable network printing print
173. ived The reply either had insufficient data in the UDP datagram to contain the minimum BOOTP DHCP header of 236 bytes had an operation field that was not BOOTPREPLY 0X02 had a header field that did not match the print servers hardware address or had a UDP source port that was not the BOOTP DHCP server port 67 udp 53 BAD BOOTP TAG SIZE The tagsize in a vendor specific field in the BOOTP reply is either 0 or greater than the remaining number of unprocessed bytes in the vendor specified area 54 BOOTP RARP IN PROGRESS The HP Jetdirect print server is currently in the process of obtaining its basic IP configuration information through BOOTP RARP 55 BOOTP DHCP The HP Jetdirect print server is currently in the process of IN PROGRESS obtaining its basic IP configuration information through BOOTP DHCP and has not detected any errors 56 DHCP NAK The HP Jetdirect print server received a negative acknowledgement message from the DHCP server in response to a configuration request 57 UNABLE TO CONNECT DHCP SVR The HP Jetdirect print server had received IP parameters from a DHCP server but communication with the DHCP server has been lost Check status of the DHCP server If an infinite lease was assigned the print server will use the IP address of the most recent DHCP server used but operation may be degraded until a DHCP server responds 58 POSTSCRIPT MODE NOT SELECTED The printer does not suppor
174. k printer types that are advertised on the network The HP Jetdirect print server supports AppleTalk Phase 2 only Table 4 6 AppleTalk Settings Item Description AppleTalk Enable Enable check or disable clear the AppleTalk protocol on the checkbox print server If AppleTalk is enabled AppleTalk parameters stored on the print server are displayed Device Specify the name of the printer on the AppleTalk network If you AppleTalk Name enter a name that is already assigned on your network the AppleTalk name specified on the Jetdirect configuration page will be followed by a number to indicate that it is a duplicate Print Type Identify the type of printer being advertised on the network Up to two types can be displayed for example HP LaserJet and LaserWriter Zone Select an available AppleTalk network zone for the printer By default the zone currently selected will be displayed Click the Refresh selected zone Info button to refresh the list of available zones DLC LLC Using the checkbox provided you can enable check or disable clear the DLC LLC Data Link Control Logical Link Control protocols on the HP Jetdirect print server If the checkbox is clear DLC LLC protocols are disabled ENWW Using the Embedded Web Server 120 SNMP You can specify or change the SNMP Simple Network Management Protocol parameters provided See Table 4 7 CAUTION If you use HP Web Jetadmin to ma
175. l rights reserved This package is an SSL implementation written by Eric Young eay cryptsoft com The implementation was written so as to conform with Netscape s SSL This library is free for commercial and non commercial use as long as the following conditions are adhered to The following conditions apply to all code found in this distribution be it the RC4 RSA lhash DES etc code not just the SSL code The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson tjh cryptsoft com Copyright remains Eric Young s and as such any Copyright notices in the code are not to be removed If this package is used in a product Eric Young should be given attribution as the author of the parts of the library used This can be in the form of a textual message at program startup or in documentation online or textual provided with the package Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of thi
176. l systems or IP network of systems that are allowed access to the print server and device Specified A host access list is configured on the HP Jetdirect print server Not Specified A host access list is not configured on the print server All systems are allowed access Secure Web Specifies the use of encrypted communications between a browser and the HP Jetdirect embedded Web server Optional HTTPS HTTP Allows unencrypted communications using standard HTTP ports as well as encrypted communications using HTTPS secure HTTP HTTPS Required Only encrypted communications on HTTPS is allowed ENWW HP Jetdirect Configuration Page 213 Network Statistics Information in this section of the Jetdirect configuration page is described in Table 9 5 Table 9 5 Network Statistics Message Description TOTAL PACKETS Total number of frames packets received by the RECEIVED HP Jetdirect print server without error This includes broadcast multicast packets and packets specifically addressed to the print server This number does not include packets specifically addressed to other nodes UNICAST PACKETS RECEIVED Number of frames specifically addressed to this HP Jetdirect print server This does not include broadcasts or multicasts BAD PACKETS Total number of frames packets received with errors by the RECEIVED HP Jetdirect print server FRAMING ERRORS Maximum of CRC Cyclic Redundancy
177. leared by a cold reset sys location host location location Identifies the physical location of the printer SNMP sysLocation object Only printable ASCII characters are allowed The maximum length is 64 characters The default location is undefined Example 1st floor south wall sys contact host contact contact ASCII character string up to 64 characters that identifies the person who administers or services the printer SNMP sysContact object This may include how to contact this person The default contact is undefined ssl state Sets the print server s security level for Web communications 1 default Forced redirection to the HTTPS port Only HTTPS secure HTTP communications can be used 2 Disable forced redirection to HTTPS Both HTTP and HTTPS communications can be used security reset Reset security settings on the print server to factory default values 0 default does not reset 1 resets the security settings tftp parameter attribute Specifies whether TFTP parameters can be manually overwritten on the print server for example through Telnet after it has been configured by TFTP tftp ro default Do not allow TFTP parameters to be manually changed and always overwrite manual configurations tftp rw Allow TFTP parameters to be manually changed and always overwrite manual configurations manual ro Do not allow TFTP parameters to overwrite manually configured parameters
178. least 1 minute then print the page The current configuration is listed under AppleTalk on the configuration page Note If you have multiple printers on your network you need to print a configuration page to identify the printer s name and zone Renaming the Printer The factory supplies a default name for your printer Hewlett Packard highly recommends that you rename your printer to avoid having multiple printers with similar names on your network CAUTION After you have renamed the printer and have set up print queues to that printer use caution when changing the printer name again If you rename the printer again the queues for that printer will no longer function Note The name may be up to 32 characters in length A warning beep indicates that an illegal character was typed For illegal characters see the Help system integrated with the software You can name your printer anything you like for example Michael s LaserJet 4000 The HP LaserJet Utility has the ability to rename devices located in different zones as well as the local zone no zones need to be present in order to use the HP LaserJet Utility ENWW HP Software Solutions Summary 30 1 Select the Settings icon from the scrolling icon list The Please select a setting dialog appears 2 Select Printer Name in the list 3 Click Edit The Set Printer Name dialog box appears 4 Type the new name 5 Click OK Note If you try to name
179. lity For information on HP s commitment to accessibility of HP Jetdirect print server products m Visit the HP Web site at http Avww hp com accessibility m Send email to accessibility hp com ENWW Introducing the HP Jetdirect Print Server 14 HP Software Solutions Summary Introduction HP provides a variety of software solutions to set up or manage your HP Jetdirect connected network devices See Table 2 1 to help you determine which software is best for you Note For more information on these and other solutions visit HP online support at http www hp com support net_printing ENWW 15 Table 2 1 Software Solutions Operating Environment Function Remarks HP Jetdirect Printer Instal ler for UNIX HP UX 10 x 10 20 11 x Solaris 2 6 7 8 SPARCsystems only TCP IP Fast and easy installation of HP Jetdirect connected printers Not supported on value based products such as ew2400 HP Web Jetadmin See the HP Website for supported system updates Windows 2000 XP Professional Server 2003 HP UX Solaris Linux NetWare TCP IP IPX SPX Supports queue creation and peripheral management from HP Web Jetadmin hosted on a supported system Remote installation configuration and management of HP Jetdirect connected print servers non HP printers that support the standard MIBs and printers with embedded Web servers Alerts and consumables m
180. log server s IP address It specifies the server that the HP Jetdirect print server sends syslog messages to For more information see Appendix A syslog max Specifies the maximum number of syslog messages that can be sent by the HP Jetdirect print server on a per minute basis This setting allows administrators to control the log file size The default is 10 per minute If it s set to zero the number of syslog messages is not restricted syslog priority Controls the filtering of syslog messages sent to the syslog server The filter range is 0 to 8 with 0 being the most specific and 8 the most general Only messages that are lower than the filter level specified or higher in priority are reported The default is 8 messages of all priorities are sent If 0 all syslog messages are disabled syslog facility A code used to identify the source facility of a message for example to identify the source of selected messages during troubleshooting By default the HP Jetdirect print server uses LPR as the source facility code but local user values of localO through local7 can be used to isolate individual or groups of print servers slp config Enables or disables the Service Location Protocol SLP operation on the print server 0 disables 1 default enables ENWW TCP IP Configuration 53 Table 3 3 TFTP Configuration File Parameters 5 of 12 slp keep alive Specifies a time period for the print
181. logy in which communications to and from each wireless network device go through an Access Point An Access Point is a device like a gateway or Base Station that receives and forwards wireless communications to other network devices Typically an Access Point connects wireless devices to a cabled network Infrastructure mode is the preferred topology for large networks Other terms used for Infrastructure mode include Basic Service Set BSS star topology and enterprise mode Select Network Name SSID Specify or select the name of the wireless network to which the HP Jetdirect print server will connect The Network Name is also called the SSID Service Set Identifier and identifies the ESS Extended Service Set that is normally associated with larger Infrastructure Mode networks The print server will list detected SSIDs An empty or blank SSID field is accepted for example on networks that rely on signal strength encryption and authentication methods to control network access The factory default SSID configured on the HP Jetdirect print server is hpsetup To initially communicate with the print server your wireless computer s SSID must also be hpsetup Note the SSID characters are case sensitive Be sure to use the appropriate lower or uppercase characters Refresh Click this button to refresh the list of network names detected by the print server ENWW Using the Embedded Web S
182. ls Program Name Purpose of Program lpr Queues jobs for printing Ipq Displays print queues lprm Removes jobs from print queues Ipc Controls print queues Ipd Scans and prints the files if the specified printer is connected to the system If the specified printer is connected to another system this process forwards the files to an Ipd process on the remote system where the files are to be printed ENWW Configuring for LPD Printing 155 Requirements for Configuring LPD Before you can use LPD printing your printer must be properly connected to the network through the HP Jetdirect print server and you must have print server status information This information is listed on the HP Jetdirect printer configuration page If you have not printed a configuration page from your printer see your printer documentation for instructions You must also have the following e An operating system that supports LPD printing Superuser root or Administrator access to your system e The LAN hardware address or station address of the print server This address is printed with print server status information on the HP Jetdirect configuration page and is of the form HARDWARE ADDRESS xxxxxxxxxxxx where x is a hexadecimal digit for example 0001E6123ABC An IP address configured on the HP Jetdirect print server LPD Setup Overview The following steps are necessary to configure the HP Jetdirect print
183. mber after the name indicates that there are multiple devices with this name and this is the Nth instance of the name Print Type Read only parameter Specifies the AppleTalk network printer type reported by the Jetdirect print server Up to three print types may be reported Zone Read only parameter The name of the AppleTalk network zone on which the printer is located Phase Read only parameter AppleTalk phase 2 P2 is preconfigured on the HP Jetdirect print server ENWW TCP IP Configuration 92 Table 3 4 Telnet Commands and Parameters 15 of 18 Status DLC LLC Read only parameter Indicates the current AppleTalk configuration status READY Indicates the HP Jetdirect print server is awaiting data DISABLED Indicates that AppleTalk was manually disabled INITIALIZING Indicates that the print server is registering the node address or name An additional status message may also be displayed Command Description dic llc config Enables or disables DLC LLC protocol operation on the print server 0 disables 1 default enables For example dlc llc config 0 will disable DLC LLC operation strict 8022 Controls DLC LLC protocol interpretation 0 default disables that is provides loose interpretation 1 enables that is provides strict interpretation Other Command Description upgrade To configure one or more Jetdirect print servers with the name and location of a firm
184. messages see Table 9 11 Table 9 7 IPX SPX Configuration Information 1 of 2 Message Description STATUS Indicates the current IPX SPX protocol status READY Indicates the HP Jetdirect print server is awaiting data over IPX SPX DISABLED Indicates that IPX SPX was manually disabled INITIALIZING Indicates that the print server is registering the node address or name An additional status message may also be displayed An error code and message is displayed if the print server is not ready For more information see Table 9 11 PRIMARY FRAME TYPE Specifies the frame type selection on the Jetdirect print server AUTO SELECT The print server automatically senses and limits the frame type to the first one detected EN_8023 Limits the frame type to IPX over IEEE 802 3 frames All others will be counted and discarded EN_II Limits the frame type to IPX over Ethernet frames All others will be counted and discarded EN_ 8022 Limits the frame type to IPX over IEEE 802 2 with IEEE 802 3 frames All others will be counted and discarded EN_SNAP Limits the frame type to IPX over SNAP with IEEE 802 3 frames All others will be counted and discarded ENWW HP Jetdirect Configuration Page 219 Table 9 7 IPX SPX Configuration Information 2 of 2 Message Description NETWORK The first column Network indicates the network number XXXXXX associated with a protocol frame type used for XXXXX
185. mic Host Configuration Protocol each time the print server is turned on Or you can manually configure IP parameters using the printer s control panel for selected printers with internal print servers Telnet the arp and ping commands HP Web Jetadmin or other management software For more information on TCP IP configuration options see Chapter 3 When powered on an HP Jetdirect print server that is unable to retrieve a valid IP address from the network will automatically assign itself either a legacy default IP address 192 0 0 192 ora link local address in the range 169 254 1 0 to 169 254 254 255 The IP address configured on your print server can be determined by inspecting the Jetdirect configuration page for the print server See Chapter 3 for more information If the legacy default IP address 192 0 0 192 has been assigned you must temporarily set up your computer with the same IP network number or establish a route to the print server before you can gain access to the embedded Web server To access the embedded Web server perform the following steps ENWW Using the Embedded Web Server 104 1 Run a supported Web browser 2 Enter the IP address of the print server as the URL about blank Microsoft Internet Explorer provided by Hewlett Packard lol x File Edit View Favorites Tools Help Ea Search yjFavorites AHistory Ed a y 60 Links Figure 4 3 Entering the IP Addr
186. mtp svr SMTP Mail Server The IP address of the outgoing e mail Simple Mail Transport Protocol SMTP server for use with supported Scan devices TCP IP Print Options Command Description 9100 printing Enables or disables printing to TCP port 9100 on the print server 0 disables 1 default enables ftp printing Enables or disables the ability to print through FTP 0 disables 1 default enables TCP ports 20 21 ipp printing Enables or disables the ability to print using IPP 0 disables 1 default enables TCP port 631 Ipd printing Enables or disables the ability to print using LPD 0 disables 1 default enables TCP port 515 banner Enables or disables printing an LPD banner page 0 disables banner pages 1 default enables banner pages ENWW TCP IP Configuration 84 Table 3 4 Telnet Commands and Parameters 7 of 18 interlock Specifies whether an acknowledgement ACK on all TCP packets is required before the printer is allowed to close a Port 9100 print connection A Port Number and Option value are specified For HP embedded print servers the default Port Number is 1 Option value 0 default disables interlock 1 enables For example interlock 1 1 specifies port 1 interlock enabled mult tcp conn buffer packing Restrict Multiple Ports Enables or disables multiple TCP connections Allows you to restrict the use of multiple ports 1 default allo
187. munications between the embedded Web server and your Web browser e HP Jetdirect 620n internal print server EIO e HP Jetdirect en3700 external print server e HP Jetdirect ew2400 external wired wireless print server Authentication EAP 802 1X Server Based Authentication As a network client HP Jetdirect full featured print servers such as 620n en3700 support network access using the Extensible Authentication Protocol EAP on an IEEE 802 1X network The IEEE 802 1X standard provides a port based authentication protocol where a port can allow or block access depending on client authentication results When using an 802 1X connection the print server supports Extensible Authentication Protocol EAP with an authentication server such as a RADIUS Remote Authentication Dial In User Service RFC 2138 server ENWW Introducing the HP Jetdirect Print Server 10 Full featured print servers support the following EAP 802 1X method e PEAP Protected Extensible Authentication Protocol PEAP is a mutual authentication protocol that uses digital certificates for network server authentication and passwords for client authentication For additional security the authentication exchanges are encapsulated within TLS Transport Layer Security Dynamic encryption keys are used for secure communications The network infrastructure device that connects the print server to the network such as an HP Procurve switch must also support the EAP
188. n If the error persists replace the HP Jetdirect print server 07 AUTHENTICATION FAILED The Jetdirect print server could not access the network because of an authentication error The error depends on the authentication method used Verify the authentication method and settings on the print server 08 LAN ERROR There is a network congestion problem INFINITE DEFERRAL Note If the print server is not connected to the network this error cannot occur 08 AUTHENTICATION Link level authentication is in progress IN PROGRESS 09 LAN ERROR Check the network connections If the connections are BABBLE intact run the power on self test turn the printer off then on again If the error persists replace the HP Jetdirect print server For replacement instructions see the hardware installation guide for your print server ENWW HP Jetdirect Configuration Page 225 Table 9 11 Error Messages 2 of 11 Error Code and Message Description 09 SCANNING FOR SSID OA LAN ERROR NO SQE 802 11 Wireless The print server is scanning on all channels for devices on the specified SSID network name Check your specified SSID or check status of the Access Point Infrastructure mode or other wireless devices The print server will continue to scan for the specified SSID Wired Ethernet Check the network connections If the connections are intact run the power on self test turn the printe
189. na ereer EREE NEA EEA ETTA 101 Re uirements hai ate errei reia aaa SE a EE 103 Viewing the Embedded Web Server cccccscecceseertteeees 104 HP Jetdirect Home Tab ccccccccccessssceccsesssececsesseeeeeneaes 107 Networking Tabris ieee erei sate cade ovead teres 109 Other inks 3 22 750 tien ee er Saeed 153 ENWW 4 5 Configuring for LPD Printing Introd ction i aeneo nt n en E an teats LPD Setup Overview cccccccsccessstecceseceeeneecceseeeesaeceeeneees LPD on UNIX Systems c cccccscccccessssececcesssseeeenesseeeeeseaas LPD on Windows NT 2000 Server 2003 Systems LPD on Windows XP Systems cccccscccccessssececsessseeeeeneaes LPD on Mac OS Systems ccccccccecessececesessseeecsesseeeeeneaes 6 FTP Printing Initroductt on si 2i ci ie iret EE A intedesiedens Requirements eiren ionieni ae E Ea ra ag nta Print Files inen aie hades indict idee EG ee eae Using WEP Prim tin oso severe sod eiie AEE e OE EEE pina Example of an FTP SeSSi00 ccccsscceccessssececeessteeeeensees 7 Security Features TntrOd ct Oni 2 cascicke cetsnscee nres ie sess e e s RE ERa EiS Using Security Features ccccccccccsssceccsesssececsessteeeeeseees 8 Troubleshooting the HP Jetdirect Print Server Introd cti ti s sectione nei iaee en a Resetting to Factory Defaults ccccccccesssececeessseeeeeeenes General Troubleshooting cccecessceeceesseececessneeeeeneees Tro
190. nage your devices you should use HP Web Jetadmin to seamlessly configure SNMP v3 and other security settings on the print server Using the embedded Web server to create the SNMP v3 account will erase any existing SNMP v3 accounts In addition the SNMP v3 account information will need to be implemented on the SNMP management application For more information see SNMP v3 Table 4 7 SNMP Settings 1 of 2 Item Description Enable SNMPv1 v2 This option enables the SNMP v1 v2c agents on the print read write access server Custom community names can be configured to control management access to the print server An SNMP Set Community Name is a password to be able to configure or write SNMP information on the HP Jetdirect print server An SNMP Get Community Name is a password to retrieve or read SNMP information on the HP Jetdirect print server An incoming SNMP SetRequest or GetRequest command must contain the appropriate Set or Get community name before the print server will respond A community name must be ASCII characters and can be up to 255 characters long The default Get community name is public which can be disabled to restrict access by checking the checkbox provided Note If public is disabled some port monitors or discovery utilities may not operate properly Enable SNMPv1 v2 This option enables the SNMP v1 v2c agents on the print read only access server but limits access to read onl
191. ncluding the reserved IP address for your printer Note the MAC address for your HP Jetdirect connected printer is available on the HP Jetdirect configuration page d Under Supported types select DHCP only then click Add Note Selecting Both or BOOTP only will result in a configuration through BOOTP due to the sequence in which HP Jetdirect print servers initiate configuration protocol requests e Specify another reserved client or click Close The reserved clients added will be displayed in the Reservations folder for this scope 12 Close the DHCP manager utility NetWare Systems NetWare 5 x servers provide DHCP configuration services for network clients including the HP Jetdirect print server To set up DHCP services on a NetWare server refer to Novell documentation and support To Discontinue DHCP Configuration CAUTION Changes to an IP address on your HP Jetdirect print server may require updates to printer or system printing configurations for clients or servers If you do not want your HP Jetdirect print server configured through DHCP you must reconfigure the print server to use a different configuration method ENWW TCP IP Configuration 68 1 For internal print servers If you use the printer control panel to set Manual or BOOTP configuration then DHCP will not be used 2 You can use Telnet to set Manual status indicates User Specified or BOOTP configuration then DHCP will not be used
192. nd the default location is on the desktop 11 Exit the program For the latest information on using the HP Jetdirect LPD services from Mac OS systems search for LPR printing at Apple Computer s Tech Info Library Web site at http til info apple com ENWW Configuring for LPD Printing 171 FTP Printing Introduction FTP File Transfer Protocol is a basic TCP IP connectivity utility to transfer data between systems FTP printing is a way to use FTP to send print files from a client system to an HP Jetdirect connected printer In an FTP printing session the client connects and sends a print file to the HP Jetdirect FTP server which in turn passes the print file to the printer The HP Jetdirect FTP server can be enabled or disabled through a configuration tool such as Telnet see Chapter 3 or the embedded Web server see Chapter 4 Requirements FTP printing described here requires the following e TCP IP client systems with FTP that complies with RFC 959 Note For the most recent list of tested systems visit HP online support at www hp com support net_printing ENWW 172 Print Files The HP Jetdirect FTP server transfers print files to the printer but does not interpret them For proper printing print files must be in a language recognized by the printer such as PostScript PCL or unformatted text For formatted print jobs you must first print to a file from your application using the driver for the selected p
193. network device may be lost e AUTO Default The print server uses autonegotiation to match the network s link speed and communication mode If autonegotiation fails 100TXHALF is set 10TXFULL 10 Mbps full duplex operation 10TXHALF 10 Mbps half duplex operation 100TXFULL 100 Mbps full duplex operation 100TXHALF 100 Mbps half duplex operation Network Connection HP Jetdirect ew2400 wired wireless print servers support a network connection using either a wired 802 3 port using a network cable or a wireless 802 11 port However only one port can be active ata time For these print servers you should specify the active port behavior e AUTO Cable Detect Automatically detects whether an 802 3 network cable is attached If a network cable is not attached only the 802 11 wireless port will be active However if a network cable is attached then only the 802 3 wired port will be active e Disable Wire Disables the 802 3 wired port whether or not a network cable is attached Only the 802 11 wireless port will be active e Disable Radio Disables the 802 11 wireless port Only the 802 3 wired port will be active Primary DNS Server Specify the IP address of the primary DNS Domain Name System server Secondary DNS Server Specify the IP address of a secondary DNS server to use if the primary DNS server is unavailable Email SMTP Specify the IP address of the preferred outgoing e mail
194. nfiguration File Parameters 10 of 12 DLC LLC dic Ilc config dlc llc Enables or disables DLC LLC protocol operation on the print server 0 disables 1 default enables Other Settings link type 10 100 Fast Ethernet Sets the print server s link speed 10 or 100 Mbps and communication mode Full or Half Duplex Selections are AUTO 100FULL 1OOHALF 10FULL 10HALF For AUTO default the print server uses autonegotiation to determine the link speed and mode If autonegotiation fails then 100HALLF is set upgrade To configure one or more Jetdirect print servers with the name and location of a firmware upgrade file CAUTION Ensure that command parameters are properly entered and that the upgrade file is a higher version than the currently installed version The print server will attempt to upgrade when the upgrade file contains a higher version than the installed version The command format is upgrade lt TFTP server IP gt lt Version gt lt Product Number gt lt Filename gt where TFTP Server IP is the IP address of the TFTP server Version specifies the firmware version of the upgrade file Product Number specifies and must match the product number of the print server Filename is the path and filename of the firmware upgrade file webscan config Enables or disables the Web Scan feature on the print server when connected to a supported device 0 disables 1 default enables
195. nformation see Appendix A syslog max Specifies the maximum number of syslog messages that can be sent by the HP Jetdirect print server on a per minute basis This setting allows administrators to control the log file size The default is 10 per minute If it s set to zero the number of syslog messages is not restricted syslog priority Controls the filtering of syslog messages sent to the syslog server The filter range is 0 to 8 with 0 being the most specific and 8 the most general Only messages that are lower than the filter level specified or higher in priority are reported The default setting is 8 where messages of all priorities are sent If 0 all syslog messages are disabled syslog facility A code used to identify the source facility of a message for example to identify the source of selected messages during troubleshooting By default the HP Jetdirect print server uses LPR as the source facility code but local user values of local0 through local7 can be used to isolate individual or groups of print servers ENWW TCP IP Configuration 86 Table 3 4 Telnet Commands and Parameters 9 of 18 slp config Enables or disables the Service Location Protocol SLP operation on the print server 0 disables 1 default enables SLP is used by selected HP software applications through UDP port 427 to automate device discovery slp keep alive Specifies a time period for the print
196. nt server using other tools for example TFTP embedded Web server or HP Web Jetadmin software Creating a Telnet Connection To use Telnet commands with the HP Jetdirect print server a route must be available from your workstation to the print server If the print server and your computer must have a similar IP address that is the network portion of their IP addresses match chances are that a route will exist For information on IP address structure see Appendix A If their IP addresses do not match then you can either change your workstation s IP address to match or you can try an operating system command to create a route to the print server For example if the print server is configured with a legacy default IP address 192 0 0 192 a route will not likely exist On Windows systems you can use the route command at a Windows command DOS prompt to create a route to the print server For information on system command prompts see your Windows online help On Windows NT systems the command prompt utility is in the Programs folder click Start Programs Command Prompt On Windows 2000 XP Server 2003 systems it is in the Accessories folder in the Programs or All Programs folder ENWW TCP IP Configuration 74 To use the route command you will also need the IP address of your workstation To view it you can enter the appropriate command at the command prompt C gt ipconfig on Windows NT 2000 XP Server 200
197. nt settings gt of Telnet 192 168 408 133 Connect Edit Terminal Help Please type for help or Z for current settings gt Help Menu Type one Command followed by one of its valid Values Command Values TCP IP ip config MANUAL BOOTP ONLY DHCP ONLY ip IP address in dotted notation 6 6 6 6 to dis subnet mask IP address in dotted notation 6 6 6 6 to dis default qu IP address in dotted notation 6 6 6 6 to dis idle timeout integer 1 3666 seconds 6 to disable syslog sur IP address in dotted notation 6 6 6 6 to dis tftp server IP address in dotted notation 6 6 6 6 to dis st ENWW TCP IP Configuration 76 To set configuration parameters you must set up a Telnet session from your system to the HP Jetdirect print server 1 Type the following at the system prompt telnet lt IP address gt where lt IP address gt is the IP address listed on the Jetdirect configuration page See Chapter 9 A connection to the HP Jetdirect print server will be displayed Ifthe server responds with connected to IP address press Enter twice to make sure that the Telnet connection is initialized If prompted for a user name and password enter the correct values By default the Telnet interface does not require a user name or password If an administrator password has been set you will be prompted for a user name and this password before you can enter and save Telnet command settings By default a Command Line i
198. nterface is provided To configure parameters using a Menu interface enter Menu For more information see User Interface Options For a list of supported commands and parameters see Telnet Commands and Parameters User Interface Options The HP Jetdirect print server provides two interface options to enter Telnet commands a Command Line Interface Default and a Menu Interface ENWW TCP IP Configuration 77 Command Line Interface Default Using the Telnet command line interface you can set configuration parameters using the following procedures Note During a Telnet session enter to view available configuration parameters the correct command format and a list of commands To list additional or advanced commands enter the command advanced before entering To display current configuration information enter 1 At the Telnet prompt gt type lt parameter gt lt value gt then press Enter where lt parameter gt refers to the configuration parameter you are defining and lt value gt refers to the definitions you are assigning to that parameter Each parameter entry is followed by a carriage return See Table 3 4 for configuration parameters 2 Repeat the previous step to set any additional configuration parameters 3 When you have finished typing the configuration parameters type exit or quit depending on your system When prompted whether to save settings that you
199. od Encryption level encryption key entries or the specified transmit key IP address m BSSID Basic Service Set Identifier which distinguishes one wireless LAN from another even though they have the same SSID e Verify that the printer is within range of the network See Improving Reception and Performance in this chapter e Use a wireless PC and its utilities to confirm the signal strength at the printer s location The detected signal strength should be similar for the print server as indicated on the HP Jetdirect configuration page My Configured Channel Does Not Match the Configuration Page Ad Hoc mode only The HP configuration tools allow you to select channel 10 or 11 default on the HP Jetdirect wireless print server This channel is only used by the print server to broadcast its Network Name SSID if it fails to detect and join an existing wireless network If it is able to join a network it will reconfigure its channel to the one used by the network The Jetdirect configuration page will identify the network channel actually being used on a network It does not show the broadcast channel used when a network is not detected ENWW Troubleshooting the HP Jetdirect Print Server 197 Improving Reception and Performance Wireless LAN radio signals can penetrate many indoor structures and can reflect around obstacles However wireless communication range and performance depends on a variety of factors includ
200. ode Check your Bootptab file for proper entries 43 INVALID SUBNET MASK The IP subnet mask specified for the HP Jetdirect print server through BOOTP is an invalid subnet mask Check your Bootptab file for proper entries 44 INVALID GATEWAY ADDRESS The default gateway IP address specified for the HP Jetdirect print server through BOOTP is an invalid IP address for specifying a single node Check your Bootptab file for proper entries 45 INVALID SYSLOG ADDRESS The syslog server IP address specified for the HP Jetdirect print server through BOOTP is an invalid IP address for specifying a single node Check your Bootptab file for proper entries 46 INVALID SERVER ADDRESS The TFTP server IP address specified for the HP Jetdirect print server through BOOTP is an invalid IP address for specifying a single node Check your Bootptab file for proper entries 47 INVALID TRAP DEST ADDRESS One of the SNMP trap Trap PDU destination IP addresses specified for the HP Jetdirect print server through TFTP is an invalid IP address for specifying a single node Check your TFTP configuration file 48 CF ERR FILE INCOMPLETE The TFTP configuration file contained an incomplete last line that did not end in a newline character 49 CF ERR LINE TOO LONG A line being processed in the TFTP configuration file was longer than the HP Jetdirect print server could accept 4A CF ERR A TFTP configur
201. on a BSD system You must type Y 9 Click OK at the bottom of the menu If the configuration is successful the program prints the message The printer has been added and is ready to accept print requests ENWW Configuring for LPD Printing 160 10 Click OK and select Exit from the List menu 11 Select Exit Sam Note By default the lpsched is not running Make sure you turn the scheduler on when you set up your print queues Printing a Test File To verify that the printer and print server connections are correct print a test file 1 At the UNIX system prompt type lpr Pprinter_ name file name where printer name is the designated printer and file_name refers to the file to be printed Examples for BSD based systems Text File lpr Ptext1 textfile PCL File lpr Prawl pclfile pcl PostScript File lpr Prawl psfile ps HP GL 2 File lpr Prawl hpglfile hpg For HP UX systems substitute 1p dforlpr P 2 To get print status type the following at the UNIX prompt lpq Pprinter_ name where printer name is the designated printer Examples for BSD based systems lpq Ptextl lpq Prawl For HP UX systems substitute lpstat for lpq P to get print status This completes the process for configuring the HP Jetdirect print server to use LPD ENWW Configuring for LPD Printing 161 LPD on Windows NT 2000 Server 2003 Systems This section describes how to configure Windows NT 2000 networks to use the HP Jetdi
202. on mode 802 11 Wireless 802 119 10T HALF 10 Mbps half duplex wired port 10T FULL 10 Mbps full duplex wired port 100TX HALF 100Mbps half duplex wired port 100TX FULL 100Mbps full duplex wired port ENWW HP Jetdirect Configuration Page 205 Table 9 1 HP Jetdirect Configuration 2 of 2 Message Description PORT SELECT Ethernet only Specifies the port on the HP Jetdirect print server that has been detected for use NONE The print server is not connected to the network RJ 45 The RJ 45 network port is connected LAA The Locally Administered Address LAA identifies the user specified LAN hardware address of a print server which may be required by some network administrators The default address is the print server s factory default LAN hardware address PORT CONFIG Identifies the link configuration of the RJ 45 port on the HP Jetdirect 10 100Base TX print server 10BASE T HALF 10 Mbps half duplex 10BASE T FULL 10 Mbps full duplex 100TX HALF 100Mbps half duplex 100TX FULL 100Mbps full duplex UNKNOWN The print server is in an initialization state DISCONNECTED A network connection has not been detected Check network cables AUTONEGOTIATION Identifies whether IEEE 802 3u Autonegotiation on the HP Jetdirect 10 100TX port is enabled ON or disabled OFF ON default The HP Jetdirect print server will attempt to automatically configure itself onto the network at th
203. on of firmware resident on the print server CAUTION Although these features can help to minimize unauthorized access to stored data and configuration parameters on HP Jetdirect print servers the prevention of unauthorized access cannot be guaranteed For advanced security needs contact HP Consulting services Table 7 1 summarizes the basic security features provided with HP Jetdirect print servers ENWW 179 Table 7 1 Summary of HP Jetdirect Security Features 1 of 3 Secure Embedded Web Server Management A preinstalled self signed digital certificate provides HTTPS secure HTTP access to the embedded Web server from your Web browser HTTPS secure HTTP provides secure encrypted communications with your browser Digital certificates issued by a trusted third party can be installed on the print server allowing it to be configured as a trusted site Using HTTPS the embedded Web server provides configuration and management of network parameters and protocols through a secure channel An HP Jetdirect Security Configuration Wizard provides an easy to use interface to configure security settings A wireless configuration wizard provides an easy to use interface to configure wireless encryption and authentication settings Full featured print servers can be configured with EAP 802 1X server based authentication Network Protocol Control Network printing printing services device discovery and management pr
204. onnection To reconnect you may need to adjust your system to the new settings If the print server loses its network connection you may need to reset it to a factory default state and reinstall it e Features and configuration parameters not supported by value based print servers such as HP ew2400 will not appear Novell NetWare networks On the Network Settings page use the IPX SPX tab to configure Novell Directory Services NDS Queue Server mode parameters Note that the embedded Web server cannot create NDS objects print server printer and print queue objects on the Novell server To create these objects use a Novell NetWare utility such as NWAdmin or configure the IPX SPX stack for NDS through HP utilities such as HP Web Jetadmin ENWW Using the Embedded Web Server 106 HP Jetdirect Home Tab The Home tab will display the HP Jetdirect home page if a Web server in the attached device cannot be accessed or does not exist The HP Jetdirect home page displays a generic printer graphic to represent the attached device The HP Jetdirect print server s product model firmware version and network addresses are displayed along with any device information that can be retrieved Table 4 1 provides a summary of the items displayed on the HP Jetdirect home page Table 4 1 HP Jetdirect Home Page Items 1 of 2 Item Description Home tab Displays the Jetdirect Home page This tab will not appear if Web pages served
205. ork Settings pages allow you to set or change configuration parameters for 802 11 Wireless Ethernet TCP IP IPX SPX AppleTalk DLC LLC and SNMP protocols To assign a parameter setting enter the desired value and click Apply 802 11 Wireless Ethernet Note HP Jetdirect ew2400 wired wireless print servers may be used in a wired or wireless networking environment To specify the connection type see Network Connection on the Misc Settings page The 802 11 pages allow you to create or change your wireless network configuration parameters for your IEEE 802 11 wireless ethernet connection In addition you may also configure basic TCP IP settings at the same time The configuration parameters are summarized in Table 4 3 The 802 11 tab displays a single static page that contains all wireless configuration parameters required to make a wireless ENWW Using the Embedded Web Server 110 connection to your network Click Apply to set or Cancel to ignore your configuration entries To reset to factory default values click Reset to defaults Alternatively you may choose to click the Use Wizard button at the top of the 802 11 page to configure your wireless network connection This button will launch a configuration wizard that will guide you through the required 802 11 wireless configuration parameters and depending on your choices will bypass unnecessary parameters Note If you improperly exit the wizard for example by
206. orm 169 254 x x will be automatically assigned e MANUAL Use the MANUAL SETTINGS menu to configure TCP IP parameters ENWW The HP Jetdirect EIO Control Panel Menu 249 Table B 2 HP Jetdirect Graphical Control Panel Menu 2 of 4 Menu Item Options Description of settings DHCP RELEASE This menu appears if CONFIG METHOD was set to DHCP and a DHCP lease for the print server exists e NO default The current DHCP lease is saved e YES The current DHCP lease along with the leased IP address are released DHCP RENEW This menu appears if CONFIG METHOD was set to DHCP and a DHCP lease for the print server exists e NO default The print server does not request to renew the DHCP lease e YES The print server requests to renew the current DHCP lease MANUAL SETTINGS Available only if CONFIG METHOD is set to MANUAL Configure parameters directly from the printer control panel e IP ADDRESS n n n n The unique IP address of the printer where n is a value from 0 to 255 e SUBNET MASK m m m m The subnet mask for the printer where m is a value from 0 to 255 e SYSLOG SERVER n n n n The IP address of the syslog server used to receive and log syslog messages e DEFAULT GATEWAY n n n n The IP address of the gateway or router used for communications with other networks e IDLE TIMEOUT The time period in seconds after which an idle TCP print data connection is closed default is 270
207. ot file tag 44 embedded Web server 124 printer control panel 251 Telnet configuration 84 TFTP configuration 51 Domain name 217 Boot file tag 44 embedded Web server 116 Telnet configuration 84 TFTP configuration 51 dynamic encryption embedded Web server 113 Telnet 82 E EAP CA certificates 140 EIO control panel menu 246 256 Index embedded Web server HP Web Jetadmin 103 HTTPS security 146 180 LPD setup 128 NetWare objects 106 TFTP configuration file 55 upgrading firmware 128 using 101 viewing 104 web browsers 103 Encryption embedded Web server 114 SNMP v3 147 supported ciphers 147 ERR NEGOTIATING BUFFER SIZE 228 error messages 225 802 11 wireless 208 HP Jetdirect configuration page 202 printer control panel 191 F factory defaults resetting 186 cold reset 186 security parameters 50 80 135 248 252 TCP IP from Telnet 98 wireless parameters 111 FAIL RESERVING PRINTER NUM 228 FIRMWARE REVISION 205 firmware upgrades 12 embedded Web server 128 obtaining 12 TFTP configuration 59 FRAME TYPE 220 FRAMING ERRORS RCVD 214 FTP printing commands 176 example 178 exiting 176 introduction 172 TFTP configuration 51 ENWW G gateway bootptab file 44 description 242 embedded Web server 116 NDPS 26 printer control panel 99 H hardware address arp command 72 Bootptab file 43 default NetWare printer name 119 embedded Web server 108 identifying 205 in default user name 151 LPD printin
208. other information for this printer Click Next 11 Click Yes to print a test page then click Next 12 Click Finish to close the wizard Creating an LPR Port for an Installed Printer 1 Click Start Printers and Faxes 2 Right click the Printer icon and select Properties 3 Select the Ports tab and Add Port 4 Select LPR Port from the Printer Ports dialog box and select New Port 5 In the field labeled Name or address of server providing Ipd enter the DNS name or IP address of the HP Jetdirect print server 6 In the dialog box labeled Name of printer or print queue on that server in lowercase type the name of the print queue for the HP Jetdirect print server for example raw text auto binps or user specified print queue 7 Select OK 8 Select Close and OK to close the Properties box LPD on Mac OS Systems LaserWriter 8 version 8 5 1 or higher is required in order to support IP printing on computers running any of the following Mac OS 8 1 or higher Mac OS 7 5 through Mac OS 7 6 1 e Desktop Printer Utility 1 0 or later Note IP printing in LaserWriter 8 is not available on Mac OS 8 0 ENWW Configuring for LPD Printing 169 Assigning an IP Address Before you can set up a printer for LPR printing assign an IP address to the printer or print server Use the HP LaserJet Utility to configure the printer IP address as follows 1 Double click HP LaserJet Utility in the HP LaserJet folder 2 Cl
209. otocols on the HP Jetdirect print server can be enabled or disabled By disabling unused or unnecessary protocols unauthorized access through applications that use these protocols can be prevented Protocols may be enabled or disabled through Telnet embedded Web server and HP Web Jetadmin IP Administrator Password Used by Telnet HP Web Jetadmin and the embedded Web server to control access to HP Jetdirect configuration parameters Up to 16 alphanumeric characters may be used Configured on the HP Jetdirect print server using TFTP Chapter 3 Telnet Chapter 3 embedded Web server Chapter 4 services or HP Web Jetadmin Up to 16 alphanumeric characters are allowed If configured through the embedded Web server may be synchronized as the SNMP Set Community Name used in HP Web Jetadmin SNMP v1 v2c Set commands Cleared by cold reset of the print server to factory default settings ENWW Security Features 180 Table 7 1 Summary of HP Jetdirect Security Features 2 of 3 IP Access Control List e Specifies up to 10 host systems or networks of host systems that are allowed access to the HP Jetdirect print server and the attached network device Access is generally limited to host systems specified in the list By factory default host systems that use HTTP for example using the embedded Web server or IPP are not checked against entries in the Access List and are allowed access However HTTP host
210. our system The file format will be PKCS 12 encoded pfx ENWW Using the Embedded Web Server 144 Access Control Use this tab to display the Access Control List ACL on the HP Jetdirect print server An access control list or host access list specifies individual host systems or networks of host systems that will be allowed to access the print server and the attached network device Up to 10 entries can be included on the list If the list is empty no hosts are listed any supported system can access the print server CAUTION Note Use caution when using this feature You may lose your ability to communicate with the HP Jetdirect print server if your system is not properly specified in the list or access through HTTP is disabled For use of the host access list as a security feature see Chapter 7 By default hosts with HTTP connections for example through the embedded Web server or IPP the Internet Printing Protocol are allowed access to the print server regardless of access control list entries To disable access by HTTP hosts clear the Allow Web Server HTTP access checkbox at the bottom of the list Host systems are specified by their IP addresses or network number If the network contains subnets an address mask may be used to identify whether the IP address designates an individual host system or a group of host systems ENWW Using the Embedded Web Server 145 Examples See the table
211. password again in the Confirm Password field to ensure it was properly entered Server ID Specify the Server ID validation string that identifies and validates the authentication server The Server ID string is specified on the digital certificate issued by a trusted Certificate Authority CA for the authentication server The entry may be a partial string unless the Require Exact Match checkbox is enabled Encryption Strength Specify the minimum encryption strength that can be used during communications with the authentication server You may select Low Medium or High encryption strength For each encryption strength ciphers are specified to identify the weakest cipher allowed Early browsers may only support 40 bit Low encryption levels CA Certificate To validate the authentication server s identity a CA or Root certificate must be installed on the print server This CA certificate must be issued by the Certificate Authority who signed the authentication server s certificate To configure or install a CA certificate click Configure ENWW Using the Embedded Web Server 151 Table 4 14 802 1X Configuration Settings 2 of 2 Item Description Authentication Enable check or disable clear this checkbox to control Behavior authentication when you click Apply on this page Reauthenticate on assuming valid configuration entries have been made Apply Note This parameter does not a
212. pe a static IP address default gateway address and subnet mask in the appropriate spaces 4 Click OK to exit If prompted exit Windows and restart your computer for the changes to take effect ENWW Configuring for LPD Printing 163 Configuring a Network Printer for Windows 2000 Server 2003 Systems Set up the default printer by performing the following steps 1 Verify that the Print Services for Unix is installed required for LPR port availability a e On Windows 2000 click Start Setup and Control Panel Double click the Network and Dial up Connections folder On Server 2003 Click Start All Programs Accessories Communications and open the Network Connections folder Click the Advanced menu and select Optional Networking Components Select and enable Other Network File and Print Services Click Details and verify that Print Services for Unix is enabled If not enable it Click OK and then Next 2 On Windows 2000 open the Printers folder from the Desktop click Start Settings and Printers On Server 2003 open the Printers and Faxes folder from the Desktop click Start Printers and Faxes 3 Double click Add Printer From the Add Printer Wizard welcome screen click Next 4 Select Local printer and disable automatic detection for Plug and Play printer installation Click Next Choose Create a new port and select LPR Port Click Next 6 In the Add LPR compatible printer windo
213. ponse packet or RARP SERVER BOOTP DHCP Displayed during initialization while the HP Jetdirect print SERVER server attempts to obtain its TCP IP configuration from a BOOTP or DHCP server The temporary address displayed is 0 0 0 0 ENWW HP Jetdirect Configuration Page 216 Table 9 6 TCP IP Configuration Information 3 of 4 Message Description TFTP SERVER The IP address of the system where the TFTP configuration file is located During initialization the temporary address 0 0 0 0 is displayed NOT SPECIFIED Indicates that a TFTP server has not been not been set CONFIG FILE The name of the HP Jetdirect configuration file The file pathname may be truncated to fit on two lines NOT SPECIFIED Indicates that a file was not specified in the BOOTP reply from the host DOMAIN NAME The Domain Name System DNS name of the domain in which the HP Jetdirect print server resides for example support company com It is not the fully qualified DNS name for example printer1 support company com because the host printer name is not included NOT SPECIFIED Indicates that a domain name has not been configured on the print server DNS SERVER The IP address of the Domain Name System DNS server NOT SPECIFIED Indicates that a DNS server s IP address has not been configured on the print server WINS SERVER The IP address of the Windows Internet Naming Service WINS server
214. port document containing updated information is provided Internet access is required Support The information displayed on the Support page depends on the values configured in the Support Info tab in the Other Settings menu Support information may include the name and telephone number of a Support person or Web links to Product and Technical Support pages The default Web links include HP online support and HP product information Web pages Internet access is required HP Home HP Home provides a link to Hewlett Packard s home page on the HP Web site Internet access is required This link may also be accessed by clicking on the HP logo HP Web Jetadmin HP Web Jetadmin is HP s premier network peripheral management software tool A link to HP Web Jetadmin will be displayed only if HP Web Jetadmin has discovered this device through an Integration URL You can then use HP Web Jetadmin to provide enhanced management capabilities for this and other HP Jetdirect connected devices on your network ENWW Using the Embedded Web Server 153 Configuring for LPD Printing Introduction The HP Jetdirect print server contains an LPD Line Printer Daemon Server module to support LPD printing This chapter describes how to configure the HP Jetdirect print server for use with various systems that support LPD printing These instructions include LPD on UNIX Systems m Configuring BSD based UNIX systems using LPD m Configuring
215. port1 is available cd specifies the root directory of the HP Jetdirect FTP server quit quit or bye terminates the FTP session with the J HP Jetdirect print server bye dir dir or 1s displays the contents of the current directory I If this command is typed in the root directory a list of S available ports for printing is displayed For supported HP Jetdirect print servers only port1 is available pwd Displays the current directory or the current Jetdirect printing port put lt filename gt lt filename gt specifies the file to send to the selected HP Jetdirect print server port Port 1 bin Configures an FTP binary image file transfer ascii Configures an FTP ASCII file transfer HP Jetdirect print servers support only non print format control for character transfers standard values for spacing and margins are used ENWW FTP Printing 176 Table 6 1 User Commands for HP Jetdirect FTP Server 2 of 2 Command Description Ctrl C Press the Ctrl and C keyboard keys simultaneously to abort the FTP service command and any transfer of data The data connection is closed rhelp This command depends on your client system use rhelp on UNIX or remotehelp on Windows NT 2000 Server 2003 and displays a list of FTP system commands supported by the print server Note The commands displayed are not user commands User accessible commands depend on the client s FTP system remotehelp
216. pply to security or other configuration wizards Changes to parameters through a wizard will always cause the print server to reauthenticate If disabled default the print server will not attempt reauthentication unless configuration changes cause the print server to disconnect and reconnect to the network If enabled the print server will always try to reauthenticate using the configuration values set Wireless Use this link to manage secure wireless configuration settings For the features and parameter settings on this page see Table 4 3 Network Statistics This page is used to display counter values and other status information currently stored on the HP Jetdirect print server This information is often useful to diagnose performance and operational problems associated with the network or network device Protocol Info This page provides a list of various network configuration settings on the HP Jetdirect print server for each protocol Use these lists to validate your desired settings Configuration Page This page provides a view of the HP Jetdirect configuration page that contains a summary of HP Jetdirect status and configuration information The contents of this page are described in Chapter 9 ENWW Using the Embedded Web Server 152 Other Links Help The Help page in the Networking tab provides a quick summary of the HP Jetdirect embedded Web server features In the Help page a link to an HP sup
217. print queues using the SAM utility HP UX systems e LPD on Windows NT 2000 Server 2003 Systems e LPD on Windows XP Systems e LPD on Mac OS Systems Note For other systems not listed refer to your operating system documentation and online help Recent versions of Novell NetWare NetWare 5 x with NDPS 2 1 or greater support LPD printing For setup instructions and support refer to the documentation supplied with NetWare Also refer to the Technical Information Documentation TID on Novell s support Web site ENWW 154 About LPD Line Printer Daemon LPD refers to the protocol and programs associated with line printer spooling services that may be installed on various TCP IP systems Some of the widely used systems in which the HP Jetdirect print server functionality supports LPD include Berkeley based BSD UNIX systems HP UX Solaris IBM AIX Linux Windows NT 2000 Mac OS The UNIX configuration examples in this section show the syntax for BSD based UNIX systems The syntax for your system may vary See your system documentation for the correct syntax Note The LPD functionality can be used with any host implementation of LPD that complies with the RFC 1179 document The process for configuring printer spoolers however may differ See your system documentation for information on configuring these systems The LPD programs and protocol include the following Table 5 1 LPD Programs and Protoco
218. print server s networking operation is suspended User intervention will be required Reboot The print server will restart similar to when the printer is powered off on Error page type Supported external print servers only Specify the type of diagnostic page that will automatically print on a fatal error e Basic default A Default Diagnostic Page will print It is a single page containing an error summary in user readable form e Full Up to five pages of full diagnostic information will be printed These pages will contain detailed status of the print server at the time the error was detected HP support personnel may be required to interpret the pages e None A diagnostic page will not be printed Dynamic Raw Port Setting Allows additional ports to be specified for printing to TCP port 9100 Valid ports are 3000 to 9000 which are application dependent ENWW Using the Embedded Web Server 125 Table 4 8 Miscellaneous Settings 4 of 5 Item Description Disable listening on these ports For security purposes two fields allow you to disable services on the printer that use the network In each field you must specify the port numbers that are used for network communications with those services Up to five ports may be specified in each field for example 5 10 40 20 50 The valid range for port numbers is 1 through 65535 Streams In this field enter port numbers of se
219. pt or HP GL 2 languages and sends the data without change to the printer Data in the auto queue will be automatically processed as text or raw as appropriate For the binps queue the PostScript interpreter interprets the print job as binary PostScript data For user defined queue names the line printer daemon adds user defined strings before or after the print data user defined print queues can be set up through Telnet Chapter 3 or the embedded Web server Chapter 4 If the queue name is not one of the above the HP Jetdirect print server assumes it to be rawl Step 3 Printing a Test File Print a test file using the LPD commands For instructions see the information provided for your system ENWW Configuring for LPD Printing 157 LPD on UNIX Systems Configuring Print Queues for BSD based Systems Edit the etc printcap file to include the following entries printer_name short_printer_name lp rm node_name rp remote_ printer _name_argument this should be text raw binps auto or user defined lf usr spool lpd error_log_ filename sd usr spool lpd printer_name where printer name identifies the printer to the user node_name identifies the printer on the network and remote printer _name_argument is the print queue designation For more information on printcap see the printcap man page Example Printcap Entries for ASCII or Text Printers 1j1_text text1 lp rm laserjet1
220. push option The push bit is set in all data packets mult tcp conn Enables or disables multiple TCP connections 0 default allows multiple connections 1 disables multiple connections TCP IP Raw Print Ports raw port addrawport Specifies additional ports for printing to TCP port 9100 Valid ports are 3000 to 9000 which are application dependent ENWW TCP IP Configuration 52 Table 3 3 TFTP Configuration File Parameters 4 of 12 TCP IP Access Control allow netnum mask Makes an entry into the host access list stored on the HP Jetdirect print server Each entry specifies a host or network of hosts that are allowed to connect to the printer The format is allow netnum mask where netnum is a network number or host IP address and mask is an address mask of bits applied to the network number and host address to verify access Up to 10 access list entries are allowed If there are no entries all hosts are permitted access For example allow 192 0 0 0 255 0 0 0 allows hosts on network 192 allow 192 168 1 2 allows a single host In this case the default mask 255 255 255 255 is assumed and is not required allow 0 This entry clears the host access list For additional information see Chapter 7 TCP IP Other Settings syslog config Enables or disables syslog server operation on the print server 0 disables 1 default enables syslog svr syslog srv The sys
221. r off then on again If the error persists replace the HP Jetdirect print server OC LAN ERROR RECEIVER OFF There may be a problem with your network cabling or the HP Jetdirect print server Check the cabling and connectors on your Ethernet network If you cannot find a problem with your network cabling run the power on self test turn the printer off then on again If the error persists after the printer is turned on again there is a problem with the HP Jetdirect print server OD LAN ERROR TRANSMITTER OFF There may be a problem with your network cabling or the HP Jetdirect print server Check the cabling and connectors on your Ethernet network If you cannot find a problem with your network cabling run the power on self test turn the printer off then on again If the error persists there is a problem with the HP Jetdirect print server OE LAN ERROR LOSS OF CARRIER 10 LAN ERROR UNDERFLOW Check the network connections If the connections are intact run the power on self test turn the printer off then on again If the error persists replace the HP Jetdirect print server Wired Ethernet There may be a problem with your network cabling or the HP Jetdirect print server Check the cabling and connectors on your network If you cannot find a problem with your network cabling run the power on self test turn the printer off then on again If the error persists there is a problem with the HP Jetdirect p
222. r the Jetdirect print server may arise if the installed key is faulty or the wrong key is active when multiple keys are configured and stored on the print server WPA PSK For enhanced security Wi Fi Protected Access using a Pre shared key is configured typically when the use of an authentication server is not supported The Pre shared key is generated by the print server through a user specified network pass phrase configured on the print server Encryption Type Specifies the level of encryption configured on the Jetdirect print server 64 bit WEP A user specified static 40 64 bit WEP encryption key has been configured using 5 alphanumeric ASCII characters or 10 hexadecimal digits 128 bit WEP A user specified static 104 128 bit WEP encryption key has been configured using 13 alphanumeric ASCII characters or 26 hexadecimal digits Dynamic WPA dynamic encryption protocols are being used None Encryption keys have not been configured ENWW HP Jetdirect Configuration Page 210 Security Settings Information in this section of the Jetdirect configuration page is described in Table 9 4 Table 9 4 Security Settings 1 of 3 Message Description 802 1X Identifies whether the print server has been configured with EAP 802 1X client authentication settings Specified 802 1X authentication has been configured Not Specified 802 1X authentication has not been configured Admin Password
223. rator password is shared with other management tools such as Telnet and SNMP applications However some management tools such as Telnet use plain text communications and are not secure The Administrator Account page is used to enter the administrator password The Administrator Password will also be used as the SNMP v1 v2 Set Community Name for SNMP management applications The Configuration Review page displays all the current settings that may affect security Click Finish to set your basic security selections Enhanced Security Recommended Full featured print servers only This option adds to Basic Security by automatically disabling management protocols that are do not use secure encrypted communications such as Telnet and FTP firmware updates RCFG SNMP v1 v2c To change individual protocol settings see Mgmt Protocols The Administrator Account page is used to enter the administrator password SNMP Configuration pages are used to configure specific SNMP settings e Enable SNMPv3 Full featured print servers only Enable SNMP v3 and create an SNMP v3 account Creating an SNMP v3 account is not recommended if you manage devices using HP Web Jetadmin See SNMP e Enable SNMPv1 v2 read only access Enable this option to allow support of current tools that rely on SNMP v1 v2 for device discovery and status The Configuration Review page displays all the current settings that may affect security Click Fin
224. rect LPD Line Printer Daemon services The process consists of two parts e Installing TCP IP software if not already installed e Configuring a network LPD printer Installing TCP IP Software This procedure lets you check whether you have TCP IP installed on your Windows NT system and to install the software if necessary Note You may need your Windows System distribution files or CD ROMs to install TCP IP components 1 To check whether you have Microsoft TCP IP Printing protocol and TCP IP printing support m Windows 2000 Server 2003 Windows 2000 Click Start Settings Control Panel Then double click the Network and Dial up Connections folder Double click the Local Area Connection for your network and click Properties Server 2003 Click Start All Programs Accessories Communications and open the Network Connections folder Double click the Local Area Connection for your network and click Properties If Internet Protocol TCP IP is listed and enabled in the list of components used by this connection the necessary software is already installed Proceed to Configuring a Network Printer for Windows 2000 Server 2003 Systems If not go to step 2 a NT 4 0 Click Start Settings Control Panel Then double click the Network option to display the Network dialog box ENWW Configuring for LPD Printing 162 If TCP IP Protocol is listed in the Protocols tab and Microsoft TCP IP Printing is listed
225. ress Also enter the subnet mask then click Next Note If subnetting is used the subnet mask defines which portion of an IP address specifies the subnet and which portion specifies the client device For more information see Appendix A 7 If applicable enter the range of IP addresses within the scope to be excluded by the server Then click Next 8 Set the IP address lease duration for your DHCP clients Then click Next HP recommends that all printers be assigned reserved IP addresses This can be accomplished after you set up the scope see step 11 9 Select No to configure DHCP options for this scope later Then click Next To configure DHCP options now select Yes and click Next a Ifdesired specify the IP address of the router or default gateway to be used by clients Then click Next b If desired specify the Domain Name and DNS Domain Name System servers for clients Click Next c Ifdesired specify WINS server names and IP addresses Click Next d Select Yes to activate the DHCP options now and click Next 10 You have successfully set up the DHCP scope on this server Click Finish to close the wizard ENWW TCP IP Configuration 67 11 Configure your printer with a reserved IP address within the DHCP scope a Inthe DHCP tree open the folder for your scope and select Reservations b Click the Action menu and select New Reservation c Enter the appropriate information in each field i
226. rint server 11 LAN ERROR RETRY FAULTS Wired Ethernet There is a problem with your network cabling or external network configuration Verify operation of the hub or switch port 12 LAN ERROR With a 10 100 Base TX port connected this message is RECONFIG MUST REBOOT NO LINKBEAT displayed if Link Beat is not sensed Check the network cable and verify that the concentrator hub is providing Link Beat 13 NETWORK Reset or power off on the HP Jetdirect print server to enable new configuration values ENWW HP Jetdirect Configuration Page 226 Table 9 11 Error Messages 3 of 11 Error Code and Message Description 14 DISCONNECTED The Novell NetWare protocol is disconnected Check the server and the print server 15 CONFIGURATION ERROR Ethernet The configuration information for the NetWare functions is not stored correctly on the HP Jetdirect print server Use the installation software embedded Web server or other tools to reconfigure the print server If this error persists there may be a problem with the HP Jetdirect print server 16 NOT CONFIGURED Ethernet The HP Jetdirect print server has not been configured for NetWare Use the installation software embedded Web server or other tools to configure the print server for NetWare networks 17 UNABLE TO FIND SERVER Ethernet The HP Jetdirect print server was unable to find the NetWare print server R
227. rint server to one that can be used on the new network or erase the current IP address and configure another address after it is installed on the new network See Chapter 8 Troubleshooting the HP Jetdirect Print Server for instructions to reset the print server to factory default settings If the current BOOTP server is not reachable you may need to locate a different BOOTP server and configure the printer to this server If the print server was configured using BOOTP DHCP or RARP edit the appropriate system files with updated settings If the IP address was manually set for example from the printer control panel or Telnet reconfigure IP parameters as described in this chapter ENWW TCP IP Configuration 100 Using the Embedded Web Server Introduction HP Jetdirect print servers contain an embedded Web server that can be accessed from a compatible Web browser over an intranet The embedded Web server provides access to configuration and management pages for the HP Jetdirect print server and the attached network device such as a printer or multifunction all in one device Tabs across the upper portion of your browser window provide access to device and networking pages The tabs and functions displayed will vary depending on the capabilities of the device and the HP Jetdirect print server firmware version Ifthe attached device can serve up its own Web pages then the available tabs and functions provided by the
228. rint servers the Port Number is 1 default lt QOption gt Option value 0 default disables interlock 1 enables Example 1 1 specifies lt Port 1 gt lt interlock enabled gt T150 TFTP server s IP address option An HP proprietary tag to specify the TFTP server s IP address where the TFTP configuration file is located T151 Network Configuration option An HP proprietary tag to specify either BOOTP ONLY or DHCP ONLY requests be sent A colon indicates the end of a field and a backslash indicates that the entry is continued on the next line Spaces are not allowed between the characters on a line Names such as host names must begin with a letter and can contain only letters numbers periods for domain names only or hyphens The underline character _ is not allowed Refer to your system documentation or online help for more information TFTP Configuration File Entries To provide additional configuration parameters for your HP Jetdirect print server such as SNMP Simple Network Management Protocol or non default settings an additional configuration file can be downloaded using TFTP This TFTP configuration file s relative path name is specified in the BOOTP reply using the etc bootptab file s T144 vendor specific tag or the ef standard BOOTP tag entry An example of a TFTP configuration file is provided below the symbol denotes a remark and is not included in
229. rinter s control panel Using this menu you can enable or disable network protocols and set basic network parameters Note For instructions on using the control panel for your printer refer to your printer documentation When accessing the HP Jetdirect menu from the printer s control panel you can set the following TCP IP network configuration parameters e IP host name e DHCP lease behavior release or renew e IP address of the print server Subnet mask e Default gateway address Syslog server address e Idle timeout period If you need to configure more TCP IP parameters than allowed by control panel configuration use an alternate configuration tool such as Telnet or the embedded Web server as described in this chapter If the HP Jetdirect print server is configured with TCP IP parameters from the printer control panel the configuration is saved on the print server when powered off on ENWW TCP IP Configuration 99 Moving to Another Network Note For HP Jetdirect wireless print servers this section assumes that a wireless connection to your network has been established Moving an HP Jetdirect wireless print server to another network will require a new wireless connection to that network When moving an HP Jetdirect print server that is configured with an IP address to a new network make sure that the IP address does not conflict with addresses on the new network You may change the IP address of the p
230. rinter then transfer the print file to the printer through an FTP session For formatted print files use binary image type transfers Using FTP Printing FTP Connections Similar to standard FTP file transfers FTP printing uses two TCP connections a control connection and a data connection Once an FTP session is opened it remains active until either the client closes the connection or the data and control connections are idle for a time that exceeds the idle timeout period default is 270 seconds The idle timeout can be set through various TCP IP configuration tools such as BOOTP TFTP Telnet printer s control panel see Chapter 3 the embedded Web server see Chapter 4 or management software ENWW FTP Printing 173 Control Connection Using standard FTP a control connection is opened by the client to the FTP server on the HP Jetdirect print server FTP control connections are used to exchange commands between the client and the FTP server The HP Jetdirect print server supports up to four control connections or FTP sessions simultaneously If the number of allowed connections is exceeded a message indicating that service is not available will be displayed FTP control connections use TCP port 21 Data Connection A second connection a data connection is created each time a file is transferred between the client and the FTP server The client controls the creation of a data connection by issuing the commands th
231. rinting ftp config ftp Enables or disables the ability to print through FTP 0 disables 1 default enables ENWW TCP IP Configuration 51 Table 3 3 TFTP Configuration File Parameters 3 of 12 ipp printing ipp config ipp Enables or disables the ability to print through IPP 0 disables 1 default enables Ipd printing Ipd config Ipd Enables or disables LPD Line Printer Daemon printing services on the Jetdirect print server 0 disables 1 default enables banner A port specific parameter that specifies printing an LPD banner page 0 disables banner pages 1 default enables banner pages interlock interlock mode Specifies whether an acknowledgement ACK on all TCP packets is required before the printer is allowed to close a Port 9100 print connection A Port Number and Option value are specified For current HP Jetdirect print servers the Port Number is 1 Option value 0 default disables interlock 1 enables For example interlock 1 1 specifies Port 1 interlock enabled buffer packing packing Enables or disables buffer packing for TCP IP packets 0 default is normal the data buffer is packed before sending to the printer 1 disables buffer packing data is sent to the printer as it is received write mode Controls the setting of the TCP PSH flag for device to client data transfers 0 default disables this option flag is not set 1 all
232. rinting 3 The default LPD raw queue 4 The default LPD text queue 5 The default LPD auto queue 6 The default LPD binps binary postscript queue 7 through 12 If user specified LPD queues are defined corresponds to user specified LPD queues 5 through 10 The default selection will depend on the printer typically port 9100 printing or LPD binps ipv4 multicast Enables or disables the receipt and transmission of IP version 4 multicast packets by the print server O disables 1 default enables ENWW TCP IP Configuration 54 Table 3 3 TFTP Configuration File Parameters 6 of 12 idle timeout The number of seconds that an idle print data connection is allowed to remain open Since the card supports only a single TCP connection the idle timeout balances the opportunity of a host to recover or complete a print job against the ability of other hosts to access the printer The acceptable values range from 0 to 3600 1 hour If 0 is typed the timeout mechanism is disabled The default is 270 seconds user timeout telnet timeout An integer 1 3600 that specifies the number of seconds that your Telnet or FTP session can be idle before it will be automatically disconnected The default is 900 seconds 0 disables the timeout CAUTION Small values such as 1 5 may effectively disable the use of Telnet A Telnet session may terminate before any changes can be made ews config web Enables or
233. rior written permission For written permission please contact openssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com ENWW 253 Original SSLeay License Copyright 1995 1998 Eric Young eay cryptsoft com Al
234. rk zone from the Select a Zone list and click Set Zone To exit select Quit from the File menu Notify everyone on your network of the new zone for your printer so they can select the printer in the Chooser Selecting Your Printer 1 2 Select the Chooser from the Apple menu Select the printer icon for use with your printer If the appropriate printer icon does not appear in the Chooser or you are not sure which icon to select for your printer see Installing the Printer Software in this chapter If AppleTalk is not active an alert dialog box appears on your screen Select OK The Active button turns on If your network is linked to other networks the AppleTalk Zones list dialog box appears in the Chooser If applicable select the zone in the AppleTalk Zones scrolling list where your printer is located Select the printer name you want to use from the list of printer names in the upper right area of the Chooser If the printer s name does not appear in the list make sure the following tasks have been performed m the printer is turned on and is online m the print server is connected to the printer and to the network m the printer cable connections are secure A READY message should appear if the printer has a control panel display See Chapter 8 for more information Note If your printer is the only name listed in the 6 dialog box you must still select it Your printer remains selected until
235. rotocols and functions Firmware Upgrade to update your HP Jetdirect print server with new features and enhancements model ew2400 upgrade features are limited and require a wired network connection e LPD Queues for setting up print queues used in printing under LPD line printer daemon printing services e USB Settings external print servers only to configure Universal Serial Bus connection parameters Support Info to set up the Support link located under Other Links in the left margin Refresh Rate to set the time interval in seconds for embedded Web diagnostic page updates ENWW Using the Embedded Web Server 122 Misc Settings The Miscellaneous Settings parameters allow you to set a variety of advanced protocols and features as described below See Table 4 8 Table 4 8 Miscellaneous Settings 1 of 5 Item Description SLP Config Enable or disable SLP Service Location Protocol used by selected client application software to automatically discover and identify the HP Jetdirect print server Telnet Config Enable or disable access to HP Jetdirect configuration parameters using Telnet For more information see Chapter 3 mDNS Enable or disable Multicast Domain Name System mDNS services mDNS is typically used on small networks for IP address and name resolution through UDP port 5353 where a conventional DNS server is not used Multicast IPv4 Enable or disable the receipt and transmiss
236. rowser as shown in the following example http systemname domain port where systemname domain isthe host name of your Web server and port is the port number assigned during installation By default the port number is 8000 Provide users access to HP Web Jetadmin software by adding a link to your Web server s home page that is addressed to HP Web Jetadmin s URL For example http systemname domain port ENWW HP Software Solutions Summary 21 Configuring and Modifying a Device Using your browser navigate to HP Web Jetadmin s URL For example http systemname domain port Note In place of systemname domain the IP address of the host computer on which HP Web Jetadmin is installed can be used Follow the instructions on the appropriate home page to find and manage your printer Removing HP Web Jetadmin Software To remove HP Web Jetadmin software from your Web server use the uninstall program provided with the software package ENWW HP Software Solutions Summary 22 Internet Printer Connection Software Full featured HP Jetdirect print servers such as 620n or en3700 support the Internet Printing Protocol IPP Value based print servers such as ew2400 are not supported Using the appropriate software on your system you can create an IPP print path from your system to a supported HP Jetdirect connected printer over the Internet Note For incoming print path requests the network administrator
237. rther modified for your network using supported TCP IP configuration tools if necessary ENWW TCP IP Configuration 35 With link local addresses subnetting is not used The subnet mask will be 255 255 0 0 and cannot be changed Link local addresses will not route off the local link and access to or from the Internet will not be available The default gateway address will be the same as the link local address If a duplicate address is sensed the HP Jetdirect print server will automatically reassign its address if necessary in accordance with standard link local addressing methods On large or enterprise IP networks a temporary address of 192 0 0 192 will be assigned until it is reconfigured with a valid address through supported TCP IP configuration tools We refer to this address as Legacy Default IP On mixed environment networks the self assigned default IP address may be either 169 254 16 or 192 0 0 192 In this case you should verify on the Jetdirect configuration page that the assigned default IP address is as expected The IP address configured on your print server may be determined by inspecting the Jetdirect configuration page for the print server See Chapter 9 Default IP Address Configuration Options Default IP Parameter A Default IP configuration parameter on the print server controls how the default IP address is assigned Whenever the print server is unable to obtain an IP address during a forced TCP
238. rvices that pass data streams Data streams use Transport Control Protocol TCP to guarantee data delivery Datagrams In this field enter port numbers of services that pass datagrams Datagrams typically used for broadcast messages use the User Datagram Protocol UDP a connectionless protocol where delivery and error recovery are not guaranteed Enable MFP and AIO software support Enable or disable the print server s support of the full function scanning facility installed on client computers through software supplied with the HP multifunction device MFP or All in One If disabled the print server will not allow client software device functions other than network printing Support for the print server s Web Scan function is controlled separately Enable Web Scan Enable or disable use of basic scanning through the print server s embedded Web Scan feature The use of Web Scan is independent of the setting for enabling MFP and AIO device software support described above Enable Scan to email Enable or disable scan to email support When this parameter is enabled you can scan to email as well as download or display scanned files The scan to email feature is available only when a mail server is specified Specify the email server using the Email SMTP Server parameter described above mDNS Service Name Specifies an alphanumeric string of up to 64 ASCII characters assigned to this device or service
239. s allowed to remain open 0 disables the timeout The default is 300 seconds scan email config Email Scan Config Enable or disable the scan to email feature in the Web Scan server 0 disables 1 default enables MFP config MFP config Enable or disable print server support of the client software provided with your multifunction or all in one peripheral 0 default disables client software support allows printing only 1 enables client software support allows printing and scanning usb mode Specifies the communication mode over the USB port on the HP Jetdirect print server e Auto default Automatically negotiates and sets the highest communication mode possible for the attached printer or device e MLC Multiple Logical Channels An HP proprietary communication mode that allows multiple channels of simultaneous print scan and status communications e BIDIR A standard connection that supports bi directional communications between the printer and print server The print server sends print data and receives status from the printer e UNIDIR A standard connection in which data is transferred in one direction only to the printer usb speed Read only parameter USB 2 0 products only Specifies the autonegotiated communication speed over the USB connection between the HP Jetdirect print server and the device e Full Speed 12 Mbits sec as specified in the USB v2 0 specifications
240. s software must display the following acknowledgement This product includes cryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the routines from the library being used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The license and distribution terms for any publically available version or derivative of this code cannot be changed i e this code cannot simply be copied and put under another distribution license including the GNU Public License ENWW OpenSSL Statem
241. s special characters including 4 amp G t53 5 U EL 45 lt gt 7 5 5 Disabled No Select Disabled if your wireless network does not use encryption encryption keys for network access or communications Dynamic WPA PSK authentication only When configured for WPA PSK authentication the print server must use dynamic WPA encryption protocols ENWW Using the Embedded Web Server 113 Table 4 3 802 11 Configuration Parameters 3 of 4 Item Description Static WEP Select Static WEP if your wireless network uses WEP Wired Equivalent Privacy keys for basic access control and data privacy Under the control of your network administrator each wireless device on the network must be configured with the same key Encrypt transmit data using Select the current active key The HP Jetdirect print server can store up to four WEP keys using four key positions Key 1 2 3 4 But there can be only a single active key for a given network or SSID at a time Key 1 is the default active key Note When you enter WEP keys be sure to enter them in the key positions or fields that match other wireless devices on your network For example if other devices on your wireless network are using a WEP key in the Key 2 position as the active key then you must also enter this WEP key in the Key 2 field on the Jetdirect print server and select Key 2 as the active key The different key positions will
242. scribed in Table 9 1 For error messages see Table 9 11 Table 9 1 HP Jetdirect Configuration 1 of 2 Message Description STATUS Current state of the HP Jetdirect print server I O CARD READY or READY The HP Jetdirect print server has successfully connected to the network and is awaiting data 1 O CARD INITIALIZING or INITIALIZING The HP Jetdirect print server is initializing the network protocols For more information see the status line for each protocol on the configuration page I O CARD NOT READY or ERROR There is a problem with the print server or its configuration An error code and message is displayed if the print server is not ready For more information see Table 9 11 MODEL NUMBER The model number of the HP Jetdirect print server for example J7951A HARDWARE The 12 digit hexadecimal network hardware MAC address ADDRESS of the HP Jetdirect print server installed in the printer or FIRMWARE VERSION device This address is assigned by the manufacturer The firmware revision number of the HP Jetdirect print server currently installed in the printer NETWORK ew2400 Specifies the type of network connection CONNECTION TYPE Wireless or Wired DATA RATE ew2400 Specifies the network data rate depending on the DETECTED type of network connection 1 54 Mbps Wireless 802 119 10 Mbs 100 Mbps Wired 10 100Base TX LINK CONFIG ew2400 Specifies the active link communicati
243. server and the supported protocols One or more error codes and related error messages may be displayed in a Status field For information on each error message see Table 9 11 ENWW 202 Configuration Page Format A typical Jetdirect configuration page is illustrated in Figure 9 1 The configuration page information provided will vary depending on the print server Figure 9 1 Typical Jetdirect Configuration Page Cert Expires SNMP Versions SNMP Set Cmty Name Access List Not Applicable 1 2 Not Specified Not Specified HP LaserJet 4050 series printers EIO 2 JetDirect Page 1 NetWare Mode NDS Tree Name NDS Context KA eaciana HP JetDirect Configuration IPX SPX US 1 0 Card dy Status Ready Model Number J4169A Primary Frame Type Auto Select Hardware Address 0001E63AA043 Firmware Version GACI8LU Network Frame Type Revd Port Config 10BASE T HALF Unknown EN_802 2 10 Auto Negotiation On Manufacturing ID 21214114202121G Date Manufactured 04 2001 sense gt Novell NetWare sete eeeee Security Settings Statu 16 Admin Password Not Specified NOT CONFIGURED SSL TLS isabled Node Name NPI3AA043 Queue Server aHes Network Statistics Total Packets Received 39 Unicast Packets Received 4 Attached Server Bad Packets Received 0 Framing Errors Received 0 SAP Interval 60 sec Total Packets Transmitted 38 Unsendable Pa
244. server for LPD printing 1 Setting up IP parameters 2 Setting up print queues 3 Printing a test file The following sections provide detailed descriptions for each step Step 1 Setting Up IP Parameters To set up IP parameters on the HP Jetdirect print server refer to Chapter 3 For more information on TCP IP networks refer to Appendix A ENWW Configuring for LPD Printing 156 Step 2 Setting Up Print Queues You must set up a print queue for each printer or printer personality PCL or PostScript you use on your system Also different queues are required for formatted and unformatted files The queue names text and raw in the following examples see rp tag have special meanings Table 5 2 Supported Queue Names raw rawl raw2 raw3 no processing text textl text2 text3 carriage return added auto autol auto2 auto3 automatic binps binpsl binps2 binps3 binary PostScript lt user defined gt defined by user optionally including command strings before and after the print data The line printer daemon on the HP Jetdirect print server treats data in the text queue as unformatted text or ASCII and adds a carriage return to each line before sending it to the printer Note that the actual observed behavior is that a PCL line termination command value of 2 is issued at the beginning of the job The line printer daemon treats data in the raw queue as formatted files in PCL PostScri
245. server to send multicast packets on the network to prevent being deleted from network device tables Some infrastructure devices such as switches may delete active devices from their device tables due to inactivity on the network To enable this feature set a value from 1 to 1440 minutes Set 0 to disable this feature mdns config Enables or disables Multicast Domain Name System mDNS services 0 disables 1 default enables mDNS is typically used on small networks for IP address and name resolution through UDP port 5353 where a conventional DNS server is not available mdns service name Specifies an alphanumeric string of up to 64 ASCII characters assigned to this device or service This name is persistent and is used to resolve a particular device or service if socket information such as the IP address changes from session to session Apple Rendezvous will display this service The default service name is the printer model and the LAN Hardware MAC address mDNS Domain Name Read only parameter Specifies the mDNS domain name assigned to the device in the form lt host name gt local If a user specified host name has not been assigned the default host name NPIXxxxxxx is used where xxxxxx are the last 6 digits of the LAN hardware MAC address mdns pri svce Specifies the mDNS highest priority service to use for printing To set this parameter choose one of the following printing option numbers 1
246. st of IP addresses select OK This returns you to the DHCP Options window If the address you have just added appears in the list of IP addresses near the bottom of the window return to step 10d Otherwise repeat step 10c d Inthe DHCP Options window select WINS NBT Node Type 046 from the Unused Options list Select Add to add the node type to the Active Options list In the Byte box type 0x4 to indicate a mixed node and select OK 11 Click Close to exit to Program Manager Windows 2000 Server Server 2003 To set up a DHCP scope on a Windows 2000 server or Server 2003 system perform the following steps 1 Run the Windows DHCP manager utility m Windows 2000 Click Start then select Settings and Control Panel Open the Administrative Tools folder and run the DHCP utility m Server 2003 Click Start then select Control Panel Open the Administrative Tools folder and run the DHCP utility 2 Inthe DHCP window locate and select your Windows server in the DHCP tree If your server is not listed in the tree select DHCP and click the Action menu to add the server 3 After selecting your server in the DHCP tree click the Action menu and select New Scope This runs the Add New Scope Wizard 4 Inthe Add New Scope Wizard click Next Enter a Name and Description for this scope then click Next ENWW TCP IP Configuration 66 6 Enter the range of IP addresses for this scope beginning IP address and ending IP add
247. stalled to validate a network authentication server will not be saved HP LaserJet Printer with Internal EIO Print Server In most cases the HP Jetdirect internal print server can be reset to factory defaults when a cold reset is performed on the printer CAUTION Resetting the printer will reset all printer settings to their factory defaults After resetting the printer you may need to use the printer s control panel to reconfigure printer settings that are required by users m For older HP LaserJet printers a cold reset is performed by power cycling the printer while pressing the Go Start or Pause Resume button m For recent LaserJet printers and MFPs use the Menu Configure Device Resets menu at the control panel m For other printers refer to your printer manuals Or visit http www hp com go support and search for document file bpj02300 html ENWW Troubleshooting the HP Jetdirect Print Server 186 Note When you attempt to reset to factory default values print a Jetdirect configuration page to confirm that factory reset values have been assigned e HP Jetdirect External Print Servers Reset the HP Jetdirect external print server by holding down the Test button on the print server while connecting the power cord After a cold reset your network systems may lose their connection to the printer ENWW Troubleshooting the HP Jetdirect Print Server 187 General Troubleshooting Troubleshooting Chart Assess
248. t The print server will communicate with other wireless devices directly without using an Access Point desired ssid Specify the desired Service Set Identifier SSID or Network Name for the print server Up to 32 alphanumeric characters may be used The factory default SSID is hpsetup in Ad Hoc mode An Infrastructure network SSID of hpsetup should not be used If the ssid command is issued without an entry a blank SSID the desired SSID will be assigned lt AUTO gt where it will associate with the first network that matches its authentication settings encryption Specify the use of encryption 0 default disables 1 enables wep key method Specify the format for WEP key entry WEP key entries must be of the proper length ASCII default Use alphanumeric ASCII characters 0 9 a z A Z For 40 64 bit encryption enter 5 characters For 104 128 bit encryption enter 13 characters ASCII entries are case sensitive HEX Use hexadecimal digits 0 9 a f A F For 40 64 bit encryption enter10 hexadecimal digits For 104 128 bit encryption enter 26 hexadecimal digits HEX entries are not case sensitive ENWW TCP IP Configuration 80 Table 3 4 Telnet Commands and Parameters 3 of 18 wep key Specify a static WEP Wired Equivalent Privacy encryption key The print server can store up to four WEP keys using four key positions Key 1 2 3 4 To enter a WEP key specify t
249. t server to support management tools for example the embedded Web server using non English languages F1 TRYING TO The HP Jetdirect print server is trying to connect to the CONNECT TO NetWare server s This is a normal message Wait until SERVER either the connection is established or another status message appears F2 TFTP IN The print server is attempting to use TFTP to obtain TCP IP PROGRESS configuration settings over the network F3 BOOTP RARP IN The print server is attempting to use BootP or RARP to PROGRESS obtain TCP IP configuration settings over the network F4 BOOTP DHCP IN The print server is attempting to use BootP or DHCP to PROGRESS obtain TCP IP configuration settings over the network ENWW HP Jetdirect Configuration Page 235 TCP IP Overview Introduction This appendix is intended to provide information to help you gain a basic understanding of TCP IP Similar to a common language that people use to communicate with each other TCP IP Transmission Control Protocol Internet Protocol is a suite of protocols designed to define the way computers and other devices communicate with each other over a network TCP IP is rapidly becoming the most used set of protocols The main reason this is happening is the fact that the Internet is based on TCP IP If you have a network that you wish to connect to the internet you must be using TCP IP to communicate Internet Protocol IP When informa
250. t AppleTalk or AppleTalk extensions 59 INCOMPLETE F W MUST DOWNLOAD Firmware download message Currently downloading firmware to the HP Jetdirect print server or the download did not complete properly 5A TURN PRINTER OFF ON Firmware download message Download of firmware is complete Power off on the HP Jetdirect print server ENWW HP Jetdirect Configuration Page 233 Table 9 11 Error Messages 10 of 11 Error Code and Message Description 5C DHCP BAD REPLY Abad reply was received from the DHCP server Check your DHCP server settings for this print server 5D DHCP LEASE The DHCP lease times for this print servers TCP IP DURATION TOO configuration settings are too short Reconfigure the DHCP SHORT lease times on the DHCP server 5E DHCP LEASE The lease for DHCP configured parameters including the RELEASED IP address have been released through a manual configuration method such as through the printer s control panel 5F WINS Attempts to register the print server s name on the WINS REGISTRATION server failed Check for duplicate names or verify the WINS FAILED server configuration 61 AUTO IP An IP address could not be retrieved over the network The CONFIGURED print server will default to an IP address using link local addressing in the form 169 254 x x 62 DEFAULT IP An IP address could not be retrieved over the network CONFIGURED The prin
251. t character strings for use in LPD queues this parameter names the string and the Value parameter defines the content of the string Prepend and Append string names specified in the table at the top of the browser window must be chosen from the names specified here The string name can be up to 32 characters long and can consist of any displayable ASCII characters ENWW Using the Embedded Web Server 130 Table 4 9 LPD Queue Parameters 3 of 3 Item Description Value The content of the string The String Name parameter names the string the Value parameter defines its content When a string name is specified for a prepend or append string in the table at the top of the browser window the line printer daemon sends the value of that string to the printer before or after the print data as appropriate Character values can be anywhere in the extended ASCII range of 0 to 255 hex 00 to FF You can specify a non printing character using its hexadecimal value by entering a backslash followed by two hexadecimal characters For example to enter the escape character hex 1B type in 1B If your string includes the backslash character itself specify it as 5C The maximum number of characters you can type into this field is 240 The characters in the field are checked for hexadecimal values converted if necessary and stored internally The maximum number of characters stored internally in the string is 80 any charact
252. t job is not successful try printing directly from DOS using the following syntax lpr S lt ipaddress gt P lt queuename gt filename where ipaddress is the IP address of the print server queuename is the name raw or text and filename is the file you wish to print If the file prints correctly the configuration was successful If the file does not print or prints incorrectly see Chapter 8 Printing from Windows Clients If the LPD printer on the Windows server is shared Windows clients can connect to the printer on the Windows server using the Windows Add Printer utility in the Printers folder LPD on Windows XP Systems This section describes how to configure Windows XP networks to use the HP Jetdirect LPD Line Printer Daemon services The process consists of two parts e Adding Windows Optional Networking Components Configuring a Network LPD Printer Adding Windows Optional Networking Components Click Start Click Control Panel Click Network and Internet Connections Click the Network Connections icon m PF Npe Select Advanced in the top menu bar In the drop down list select Optional Networking Components ENWW Configuring for LPD Printing 167 6 Select Other Network File and Print Services and click Next If you select Details before selecting Next you will see Print Services for UNIX R as a component of Other Network File and Print Services The files being loaded will be shown
253. t over the Internet or an intranet ENWW TCP IP Configuration 61 Using DHCP Note For HP Jetdirect wireless print servers this section assumes that a wireless connection to your network has been established Dynamic Host Configuration Protocol DHCP RFC 2131 2132 is one of several auto configuration mechanisms that the HP Jetdirect print server uses If you have a DHCP server on your network the HP Jetdirect print server automatically obtains its IP address from that server and registers its name with any RFC 1001 and 1002 compliant dynamic name services as long as a WINS Windows Internet Naming Service server IP address has been specified A TFTP Trivial File Transfer Protocol configuration file may also be used with DHCP to configure extended parameters For more information on TFTP parameters see Using BOOTP TFTP Note DHCP services must be available on the server Refer to your system documentation or online help to install or enable DHCP services Note If the Jetdirect print server and BOOTP DHCP server are located on different subnets IP configuration may fail unless the routing device allows the transfer of DHCP requests between subnets ENWW TCP IP Configuration 62 UNIX Systems For more information on setting up DHCP on UNIX systems see the bootpd man page On HP UX systems a sample DHCP configuration file dhceptab may be located in the etc directory Since HP UX presently does not provi
254. t server will default to a legacy default IP address 192 0 0 192 63 AUTO IP IN The print server is automatically assigning an IP address PROGRESS using link local addressing in the form 169 254 x x 64 INVALID An invalid password was specified through TFTP Verify that PASSWORD the password consists of a maximum of 16 printable characters 65 DOWNLOAD NOT ALLOWED ON WIRELESS For this print server attempting to upgrade the firmware over a wireless network connection is not allowed 83 DISCONNECTING FROM SERVER The server has been shut down because of a configuration change or reset request This message automatically clears after a few seconds unless the printer is offline is in an error state or is servicing another I O port or another network protocol 84 DHCP LEASE TIMERS ADJUSTED The print server detected a DHCP lease error due to one of the following conditions e Renew time is less than 30 seconds e Rebind time is less than 52 seconds e Rebind time is less than or equal to the Renew time e The lease duration is less than or equal to the Rebind time ENWW HP Jetdirect Configuration Page 234 Table 9 11 Error Messages 11 of 11 Error Code and Description Message 86 FOR When upgrading a supported print server that contains a MULTILANGUAGES firmware version prior to X 24 00 it will be necessary to UPGRADE AGAIN perform the firmware upgrade again if you want the prin
255. tained by a DHCP server The device or host sends a request to the server and if an IP address is available the server assigns it to that device BOOTP BOOTP is a bootstrap protocol used to download configuration parameters and host information from a network server BOOTP uses UDP for its transport In order for devices to boot and load configuration information into RAM they must communicate through the bootstrap protocol BOOTP as a client with their server To configure the device the client broadcasts a boot request packet containing at least the hardware address of the device HP Jetdirect print server hardware address The server answers with a boot reply packet containing the information the device needs to configure NWW TCP IP Overview 240 Subnets When an IP network address for a particular network class is assigned to an organization no provision is made for more than one network being present at that location Local network administrators use subnets to partition a network into several different subnetworks Splitting a network into subnets can result in better performance and improved use of limited network address space Subnet Mask The subnet mask is a mechanism used to divide a single IP network into several different subnetworks For a given network class a portion of an IP address that would normally be used to identify a node is used instead to identify a subnetwork A subnet mask is applied to each IP a
256. tdirect configuration status page to the printer e Auto default The PDL is auto detected when the print server is powered on or after a cold reset PCL Hewlett Packard Printer Control Language ASCII Standard ascii characters HPGL2 Hewlett Packard Graphics Language v2 PS Postscript language network select For HP Jetdirect products with a dual wired wireless port such as model ew2400 Specifies the active behavior of the print server e Auto default Automatically detects whether a network cable is attached Ifa network cable is not attached only the IEEE 802 11g wireless port will be active However if a network cable is attached then only the IEEE 802 3 wired port will be active Use caution when plugging in a network cable on an active wireless network Wireless access to the device will be terminated e Wired Only the 802 3 wired port will be active e Wireless Only the 802 11g wireless port will be active ENWW TCP IP Configuration 60 Table 3 3 TFTP Configuration File Parameters 12 of 12 Support support name support contact Typically used to identify the name of a person to contact for support of this device support number Typically used to specify a phone number or extension to call for support of this device support url A Web URL for product information on this device over the Internet or an intranet tech support url A Web URL for technical suppor
257. that printer Type the selected IP address Obtain the MAC address or hardware address from the configuration page and type this address in the Unique Identifier box Type the client name any name is acceptable Select Add to add the reserved client To delete a reservation in the DHCP Manager window select Scope and select Active Leases In the Active Leases window click on the reservation you want to delete and select Delete Select Close to return to the DHCP Manager window Skip this step if you are not planning to use WINS Windows Internet Naming Service Otherwise perform the following steps when configuring your DHCP server From the DHCP Manager window select DHCP Options and select one of the following Scope if you want Name Services only for the selected scope Global if you want Name Services for all scopes Add the server to the Active Options list From the DHCP Options window select WINS NBNS Servers 044 from the Unused Options list Select Add then select OK A warning may appear requesting that you set the node type You do this in step 10d TCP IP Configuration 65 c You must now provide the IP address of the WINS server by doing the following e Select Value then Edit Array e From the IP Address Array Editor select Remove to delete any undesired addresses previously set Then type in the IP address of the WINS server and select Add e Once the address appears in the li
258. the 10 100TX print server For proper communications the Jetdirect settings must match the network AUTO Default The print server will automatically configure itself to match the network s link speed and communication mode If it fails 100TX HALF is set 10T HALF 10Mbps half duplex operation 10T FULL 10 Mbps full duplex operation 100TX HALF 100 Mbps half duplex operation 100TX FULL 100 Mbps full duplex operation ENWW The HP Jetdirect EIO Control Panel Menu 252 OpenSSL Statements OpenSSL License Copyright 1998 2004 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org 4 The names OpenSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without p
259. the connection 24PSERVER CLOSED CONNECTION The NetWare print server requested a termination of the connection with the HP Jetdirect print server No error exists or is indicated Make sure the NetWare print server is running and restart it if necessary 25 DISCONNECTING SPX TIMEOUT The SPX connection to the print server was lost after the connection had been made This indicates a possible network problem or a problem with the print server Make sure all cables and routers are functioning correctly Try restarting the print server 26 UNKNOWN NCP RETURN CODE The HP Jetdirect print server encountered an unexpected fatal error after it had successfully connected to the file server A wide variety of failures could produce this error message including a downed file server or a network router failure ENWW HP Jetdirect Configuration Page 229 Table 9 11 Error Messages 6 of 11 Error Code and Description Message 27 UNEXPECTED The print server sent some data when the HP Jetdirect print PSERVER DATA RCVD server had not given its permission to do so This indicates a possible print server problem possibly a software problem 28 OUT OF BUFFERS The HP Jetdirect print server was unable to allocate a buffer from its internal memory This indicates all buffers are busy due possibly to heavy broadcast traffic or large amounts of network traffic directed to the print server 29UNABLETOSE
260. the file server is not running or when a network communications problem exists 3B NDS The HP Jetdirect print server cannot change the NDS connection state Check licenses on the spooling server CANNOT READ Q HOST 3C NDS ERR The print queue object cannot be located in the specified UNRESOLVED NDS context QUEUE 3D NDS ERR Cannot locate the file server on the network The server may not be running at this time or a communications problem may exist 3E NDS PRNT SRVR PUBLIC KEY ERR Print Server Object Name mismatch Unable to read the print server s public key Verify object names Verify that the object key assigned to the HP Jetdirect print server is a print server object and not a printer or other object 3F UNABLE TO GET NDS SRVR ADDR The NDS server address cannot be located or accessed 40 ARP DUPLICATE IP ADDRESS The ARP layer has detected another node on the network using the same IP address as the HP Jetdirect print server Extended error information below this message shows the hardware address of the other node 41 NOVRAM ERROR The HP Jetdirect print server cannot read the contents of its NOVRAM ENWW HP Jetdirect Configuration Page 231 Table 9 11 Error Messages 8 of 11 Error Code and Description Message 42 INVALID IP The IP address specified for the HP Jetdirect print server ADDRESS through BOOTP is an invalid IP address for specifying a single n
261. this certificate overwrites the preinstalled certificate Using this option you are prompted for information in the following screen e Install Certificate The certificate to be installed must be associated with a previous certificate request generated by the embedded Web server ENWW Using the Embedded Web Server 141 Table 4 12 Certificate Configuration Screens 2 of 4 Install CA Certificate Full featured print servers only This option is provided when you click Configure for a CA certificate which must be installed for selected authentication protocols Using this option you are prompted for information in the following screen e Install Certificate Import Certificate and Private Key This option allows you to import a previously acquired and known certificate as the Jetdirect certificate If you import a certificate the currently installed certificate will be overwritten Using this option you are prompted by the following screen e Import Certificate and Private Key Export Certificate and Private Key This option allows you to export the Jetdirect certificate currently installed on the print server for use on other print servers Using this option you are prompted by the following screen e Export the Jetdirect certificate and private key Delete CA Certificate Full featured print servers only This option is used to remove the CA certificate installed on the Jetdirect print server This option
262. thod NSQ Nearest Service Query or GSQ General Service Query and the name of the proxy file server used to locate the configured bindery servers NOT SPECIFIED or blank A NetWare server has not been configured QUEUE POLL Job Poll Interval Specifies the time interval seconds that INTERVAL the HP Jetdirect print server waits to check for print jobs in a print queue The default is 2 seconds SAP INTERVAL Specifies the time interval seconds that the HP Jetdirect print server waits between Service Advertising Protocol SAP broadcasts on the network The default is 60 seconds SERVER x Identifies a NetWare file server to which the HP Jetdirect print server is attached ENWW HP Jetdirect Configuration Page 222 AppleTalk Protocol Information Information in this section of the Jetdirect configuration page Ethernet Only is described in Table 9 9 For error messages see Table 9 11 Table 9 9 AppleTalk Configuration Information Message Description STATUS Indicates the current AppleTalk configuration status READY Indicates the HP Jetdirect print server is awaiting data DISABLED Indicates that AppleTalk was manually disabled INITIALIZING Indicates that the print server is registering the node address or name An additional status message may also be displayed An error code and message is displayed if the print server is not ready For more information see Table 9 11 NAME
263. tings that will be displayed depend on the features supported by the print server Wizard Note If you use HP Web Jetadmin to manage your devices you should not use this wizard Instead use HP Web Jetadmin to configure your network security settings to ensure they are properly set for your network The Wizard page allows you to run the HP Jetdirect Security Configuration Wizard This wizard will guide you through the print server s security configuration needed for your network Click Start Wizard to run the wizard This opens the Security Level page The optional configuration parameters presented by the wizard will depend on your choice of security level For an overview see Table 4 11 Note If you improperly exit the wizard for example by failing to use the Cancel button an Operation Failed screen may appear If so wait approximately two minutes before entering the wizard again Restore Defaults This page is used to restore security configuration settings to factory defaults The default settings displayed depend on the features supported by the print server Only the security settings listed are restored to factory defaults other configuration settings are not affected ENWW Using the Embedded Web Server 135 Table 4 11 Wizard Security Levels 1 of 2 Security Level Description Basic Security This option requires that you configure an administrator password for configuration management The administ
264. tion is sent across the network the data is broken down into small packets Each packet is sent independently of one another Each packet is encoded with IP information such as the IP address of the sender and receiver IP packets can be routed over routers and gateways devices that connect a network with other networks IP communications is connectionless When IP packets are sent there is no guarantee that they arrive at their destination in the proper sequence That task can be performed by higher level protocols and applications thereby allowing IP communications to be efficient Each node or device that will communicate directly onto the network requires an IP address including HP Jetdirect connected devices ENWW 236 Transmission Control Protocol TCP TCP handles breaking the data into packets and recombining the packets on the receiving end by providing a connection oriented reliable and guaranteed delivery service to another node on the network When data packets are received at their destination TCP calculates a checksum for each packet to verify the data is not corrupt If the data in the packet has been corrupted during transmission TCP discards the packet and requests that the packet be resent User Datagram Protocol UDP UDP provides similar services to TCP However UDP does not acknowledge data receipt and supports request reply transactions with no added reliability or guarantee of delivery UDP is used when
265. top Relresh 3 a 2 Mal Pit i deskjet 6127 Network Settings aaa TCPaP CIPXSPX AppleTalk DLCALC SNMP IP Configuration Method DHCP F Note A change in IP Address will result in loss of connectivity to the browser Host Name INP149D870 IP Address 11 92 168 2 172 Subnet Mask 255 255 255 0 Default Gateway 192 168 2 1 Domain Name cellar hp com Other Links Primary WINS Server 192 168 2 4 Help Support Secondary WINS Server HP Home F E ig intemet A Figure 4 2 HP Jetdirect Networking Tab For network parameter descriptions see Networking Tab ENWW Using the Embedded Web Server 102 Requirements Compatible Web Browsers To access the embedded Web server you must use a compatible Web browser In general the embedded Web server can be used with Web browsers that support HTML 4 01 and cascading style sheets Hewlett Packard tests a number of current and older browsers using a variety of systems In general we recommend using the following browsers Microsoft Internet Explorer 5 0 or greater e Netscape Navigator 6 0 or greater Browser Exceptions Due to known problems experienced during testing we recommend that you do not use the following browsers e Netscape Navigator 6 2 x with SSL Supported HP Web Jetadmin Version HP Web Jetadmin is a browser based enterprise management tool for network devices It is available from HP online s
266. tured HP Jetdirect print servers Value based print servers such as ew2400 are not supported The HP Gateway seamlessly integrates HP Jetdirect attached printers into the NDPS environment Using the HP Gateway an administrator can view statistics configure gateway settings and configure printing for HP Jetdirect connected printers Features Features and benefits provided by the HP Gateway and NDPS include Smart detection of printers in NetWare 5 x 6 x environments Automatic installation of printers using IP IPX Tight integration with Novell s NDS and NWAdmin Status updates from printers Simplified Automatic Driver Download Reduced SAP Traffic Reduced number of required NetWare User Licenses Native TCP IP printing with NetWare 5 x 6 x ENWW HP Software Solutions Summary 26 To Get the Software The HP IP IPX Printer Gateway is included with all current versions of NDPS Novell NetWare 5 x and 6 x includes NDPS To obtain the most recent software version or to obtain the related documentation a Visit http Wwww hp com go hpgate sw m Select and follow the instructions for downloading drivers and software System requirements and Novell Client support are included in the documentation supplied with the software Configure Mac OS X To configure a network connection for Mac OS 9 x or X systems use the Embedded Web server Mote The HP Jetdirect wireless print server must be in a factory default state with
267. ubleshooting Wireless Print Servers cccscceeeeeees Troubleshooting an LPD UNIX Configuration 9 HP Jetdirect Configuration Page Introduction kesene Severs sotiactends e ee eas RE EERE ria Configuration Page Format cccccccscceccesssseceeeesseeeeeneaes Configuration Page Messages csscccccesssseceeessseeeeennaes Error Messages ccscssesseccececeececeseeesennncneeeeceeeeeeeeseeseesnea A TCP IP Overview Introduction sis sesh ip cideickeeiaseres a tacnl eetsaaiceetenstccdeeehens IP Addresses oeoa et hae GA Gee i ees Configuring IP Parameters ccccccsscceccssssseceeesssteeeeeeeaes Subnets wise S ee eee ee Gateways iin hii ik ee ee Syslog Servem ansa a uid nun dda eee es ENWW B C ENWW The HP Jetdirect EIO Control Panel Menu Introduction is cose n a Socket a a vavevive e E 245 Classic Control Panel cccccccccccsssssssssssssssesesesesececececeeeeees 246 Graphical Control Panel cocuoiseiiedeniiraiunidisri iias 249 OpenSSL Statements Index Introducing the HP Jetdirect Print Server Introduction HP Jetdirect print servers allow you to connect printers and other devices directly to a network By attaching a device directly to a network you can install itin a convenient location and share it with multiple users In addition a network connection allows data transfers to or from the device at network speeds HP Jetdirect EIO internal print ser
268. umber to the HP Jetdirect print server Use a NetWare utility such as PCONSOLE the Jetdirect embedded Web server or other tool to assign a printer number ENWW HP Jetdirect Configuration Page 227 Table 9 11 Error Messages 4 of 11 Error Code and Message Description 1B PRINTER NUMBER IN USE The NetWare printer number assigned to the printer is already in use by another printer Assign an unused printer number This may also occur when a printer is powered off on in which case the error goes away after the print server times out and detects the lost connection 1C PRINT SERVER NOT DEFINED The file server does not have a print server object that corresponds to the specified NetWare node name Use printer installation software a NetWare utility such as PCONSOLE or other tool to create the print server object When the HP Jetdirect print server is configured for multiple file servers the error is only displayed on the configuration page if none of the file servers made the connection 1D UNABLE TO CONNECT TO SERVER Remote Printer mode error The HP Jetdirect print server was unable to establish an SPX connection with the NetWare print server Make sure that the NetWare print server is running and that all cables and routers are functioning correctly 1E FAIL RESERVING PRINTER NUM The SPX connection to the print server was lost when the HP Jetdirect print server attempted to reserve the printer
269. upport at the following URL http www hp com go webjetadmin To make use of improved security features HP Web Jetadmin version 7 8 or greater is recommended for operation with the HP Jetdirect embedded Web server Using HP Web Jetadmin you can enable the SNMP v3 agent and seamlessly create an SNMP v3 account on the print server A link to HP Web Jetadmin will be displayed on the embedded Web server if HP Web Jetadmin has discovered this device through an Integration URL Currently browser support between HP Web Jetadmin and the embedded Web server may differ For supported browsers with HP Web Jetadmin visit http www hp com go webjetadmin ENWW Using the Embedded Web Server 103 Viewing the Embedded Web Server Note For HP Jetdirect wireless print servers this section assumes that a wireless connection to your network has been established If a wireless network connection has not yet been established you can use the embedded Web server to configure the HP Jetdirect wireless print server with wireless settings for your network Before you can use the embedded Web server the HP Jetdirect print server must be configured with an IP address For a description of an IP address and an overview of TCP IP networking see Appendix A There are many ways to configure an IP address on the print server For example you can automatically configure IP parameters over the network using BOOTP Bootstrap Protocol or DHCP Dyna
270. upports devices that contain Standard Printer MIB Management Information Base objects for common management it is well integrated with HP Jetdirect print servers and HP printers to provide enhanced management features To use HP Web Jetadmin see the online help and documentation supplied with the software System Requirements HP Web Jetadmin software runs on Microsoft Windows 2000 Windows XP Professional and Windows Server 2003 systems For information on supported operating systems clients and compatible browser versions visit HP online support at http www hp com go webjetadmin Note When installed on a supported host server HP Web Jetadmin can be accessed from any client through a compatible Web browser by browsing to the HP Web Jetadmin host This allows printer installation and management on Novell NetWare and other networks ENWW HP Software Solutions Summary 20 Installing HP Web Jetadmin Before installing the HP Web Jetadmin software you must have administrator or root privileges on the local system 1 Download the installation files from HP online support at http www hp com go webjetadmin 2 Follow the instructions on the screen to install the HP Web Jetadmin software Note Installation instructions are also contained in the HP Web Jetadmin install file Verifying Installation and Providing Access e Verify that the HP Web Jetadmin software is correctly installed by navigating to it with your b
271. urations to infinite This ensures that print server IP addresses remain static until such time as Dynamic Domain Name Services are provided e RARP A network based server can use RARP Reverse Address Resolution Protocol to answer the print server s RARP request and supplying the print server with the IP address The RARP method only allows you to configure the IP address For more information see Using RARP ENWW TCP IP Configuration 38 arp and ping commands For print servers configure with Legacy default IP address 192 0 0 192 only You can use the arp and ping commands from your system For more information see Using the arp and ping Commands e Telnet You can set configuration parameters using Telnet In order to set configuration parameters set up a Telnet connection from your system to the HP Jetdirect print server using the default IP address Once configured the print server saves the configuration when powered off on For more information see Using Telnet Embedded Web server You can browse to the embedded Web server on the HP Jetdirect print server to set configuration parameters For more information see Chapter 4 e Printer Control Panel HP Jetdirect 620n print servers only You can manually enter the configuration data using the printer control panel keys The control panel method allows you to configure only a limited subset of configuration parameters Therefore control panel confi
272. used A firmware upgrade through a wireless connection is not supported The firmware upgrade file for the print server must be available on your system To identify and retrieve the appropriate upgrade file visit HP online support at http www hp com go webjetadmin_ firmware On that page do the following 1 Locate the print server model and the upgrade file 2 Check the upgrade file version and verify that it is more recent than the print server s installed version If it is then download the file If not then you do not need to upgrade To upgrade the print server using the embedded Web server 1 Enter the path to the upgrade file or click Browse to locate it 2 Then click Upgrade Firmware LPD Queues The LPD Queues page allows you to specify LPD line printer daemon print queues on the Jetdirect print server For more information on LPD printing and print queues see Chapter 5 Configuring for LPD Printing LPD printing must be enabled on the print server before you can set LPD queues If LPD is disabled go to the Misc Settings tab to enable it If LPD printing is enabled ten different named print queues are available Four of these queues are configured automatically and their parameters cannot be changed The remaining six queues can be defined by the user The six user defined queues can be set up with character strings such as job control commands that are automatically added before EN
273. v3 agent For a description of SNMP selections see Table 4 7 SNMP v3 Full featured HP Jetdirect print servers include an SNMP v3 Simple Network Management Protocol version 3 agent for enhanced SNMP security The SNMP v3 agent employs a User based Security Model for SNMP v3 RFC 2574 which features user authentication and data privacy through encryption The SNMP v3 agent is enabled when an initial SNMP v3 account on the print server is created Once the account is created any SNMP management application if properly configured can access or disable the account ENWW Using the Embedded Web Server 147 CAUTION If you use HP Web Jetadmin to manage your devices you should use HP Web Jetadmin to seamlessly configure SNMP v3 and other security settings on the print server Using the embedded Web server to create the SNMP v3 account will erase any existing SNMP v3 accounts In addition the SNMP v3 account information will need to be implemented on the SNMP management application You may create the initial account by specifying the HMAC MD5 authentication and CBC DES data privacy encryption keys used by your SNMP v3 management application CAUTION ENWW You should disable Telnet and ensure secure embedded Web communications through HTTPS is enabled before creating the initial SNMP v3 account This will help to prevent access or interception of account information over a connection that is not secure SNMP v1 and v2c a
274. vers are configured to allow HTTPS or HTTP ENWW Using the Embedded Web Server 146 Although not recommended you may choose to accept both HTTPS and HTTP communications that are not secure by disabling clearing the Encrypt All Web Communication checkbox To support the use of HTTPS communications a Jetdirect certificate must be installed A factory default self signed certificate is preinstalled for initial use Click the Configure button to update the preinstalled certificate or to install a new one For more information see Configuring Certificates The minimum encryption strength that will be allowed must be specified when using a Jetdirect certificate You may select Low default Medium or High encryption strength For example selecting Low will allow medium or high encryption levels to be used whereas selecting High will only allow high encryption levels For each encryption strength ciphers are specified to identify the weakest cipher allowed Early browsers may only support 40 bit Low encryption levels Note Cipher suites support different levels of encryption strength The cipher suites currently supported for encryption and decryption are DES Data Encryption Standard 56 bit RC4 40 bit or 128 bit and 3DES 168 bit SNMP Use this tab to enable or disable SNMP v1 v2c and v3 agents on the print server depending on the print server model Value based print servers such as ew2400 do not support an SNMP
275. vers are installed in HP printers that have a compatible enhanced input output EIO slot HP Jetdirect external print servers connect printers to the network by adapting the printer s USB port to the network Note Unless otherwise specified the term print server in this manual refers to the HP Jetdirect print servers and not a separate computer running print server software When connected through a wireless connection to your network an HP Jetdirect wireless print server provides the same printing services as Jetdirect print servers connected by network cables ENWW 7 Supported Print Servers The features and capabilities of HP Jetdirect print servers depend on the print server s product model and its operating firmware version See Table 1 1 Table 1 1 Supported Products Model Product Printer Network Network Firmware Number Connect Connect Protocols Version and Features ew2400 J7951A_ USB 2 0 10 100TX Limited V 28 xx nnnnnnnn wired or 802 119 wireless en3700 J7942A USB 2 0 10 100TX Full V 28 xx nnnnnnnn 620n J7934A EIO slot 10 100TX Full V 28 xx nnnnnnnn Limited support includes TCP IP IPX Direct Mode printing AppleTalk EtherTalk LPD Windows printing limited upgrade capabilities Full support includes TCP IP IPX SPX AppleTalk EtherTalk LPR LPD Security See Table 1 2 xx represents a release number nnnnnnnn if it appears is an encoded value for
276. vices are provided mDNS is typically used on small networks for IP address and name resolution through UDP port 5353 where a conventional DNS server is not used Multicast IPv4 If enabled checked the print server will send and receive IP version 4 multicast packets ENWW Using the Embedded Web Server 149 Table 4 13 Other Protocols 2 of 2 Item Description Enable Management Enable or disable Telnet access and the use of FTP to Protocols upgrade firmware on the print server Telnet and FTP are not secure protocols and device passwords may be intercepted Enable or disable RCFG a remote IPX configuration protocol used by older management tools to configure Novell NetWare parameters Disabling RCFG does not affect direct mode printing using IPX SPX Disabling Telnet FTP firmware upgrades and RCFG is recommended 802 1x Authentication Full featured print servers only This page allows you to configure 802 1X authentication settings on the Jetdirect print server as required for client authentication on your network In addition you can reset the 802 1X authentication settings to factory default values CAUTION Use caution when changing the 802 1X authentication settings you may lose your connection If communication with the printer MFP device is lost you may need to reset the print server to a factory default state and then reinstall the device For most 802 1X networks the infrastructure
277. vides current status of the wireless connection and identifies the current wireless network parameters configured See Table 9 3 Error messages are also included in the table Security Settings Provides the current status of configuration and access security parameters See Table 9 4 Network HP Jetdirect wired print servers only Provides the current values Statistics for various network parameters monitored by the HP Jetdirect print server See Table 9 5 TCP IP Provides the current status and parameter values for the TCP IP network protocols See Table 9 6 For error messages see Table 9 11 IPX SPX Provides the current status and parameter values for the IPX SPX network protocols See Table 9 7 For error messages see Table 9 11 Novell NetWare Provides the current status and parameter values for a Novell NetWare network See Table 9 8 For error messages see Table 9 11 AppleTalk Ethernet Only Provides the current status and parameter values for the AppleTalk network protocols See Table 9 9 For error messages see Table 9 11 DLC LLC Provides the current status and parameter values for the DLC LLC network protocols See Table 9 10 For error messages see Table 9 11 ENWW HP Jetdirect Configuration Page 204 Configuration Page Messages HP Jetdirect Configuration General Information Information in this section provides general HP Jetdirect print server configuration as de
278. w a ENWW Enter the DNS name or IP address of the HP Jetdirect print server For the name of the printer or print queue on the HP Jetdirect print server enter in lowercase raw text auto binps or the name of a user defined print queue user defined print queues can be set up through the embedded Web server see Chapter 4 Configuring for LPD Printing 164 c Then click OK Note The HP Jetdirect print server treats text files as unformatted text or ASCII files Files that are raw are formatted files in PCL PostScript or HP GL 2 printer languages If the queue type is binps the PostScript interpreter is instructed to interpret the print job as binary PostScript data 7 Select the Manufacturer and Printer model If necessary click Have Disk and follow the instructions to install the printer driver Click Next 8 Choose to keep the existing driver if prompted Click Next 9 Enter a printer name and choose whether this printer will be the default printer Click Next 10 Choose whether this printer will be available to other computers If shared enter a share name that identifies the printer to other users Click Next 11 Ifdesired enter a location and other information for this printer Click Next 12 Choose whether to print a test page and click Next 13 Click Finish to close the wizard ENWW Configuring for LPD Printing 165 Configuring a Network Printer for Windows NT 4 0 Systems At the
279. ware upgrade file CAUTION Ensure that command parameters are properly entered and that the upgrade file is a higher version than the currently installed version The print server will attempt to upgrade when the upgrade file contains a higher version than the installed version The command format is upgrade lt TFTP server IP gt lt Version gt lt Product Number gt lt Filename gt where lt TFTP Server IP gt is the IP address of the TFTP server lt Version gt specifies the firmware version of the upgrade file lt Product Number gt specifies and must match the product number of the print server lt Filename gt is the path and filename of the firmware upgrade file laa Specifies a locally administered address LAA that replaces the factory assigned LAN Hardware MAC address If LAA is used a user specified string of exactly 12 hexadecimal digits must be entered For Ethernet print servers the LAA address must start with hexadecimal X2 X6 XA or XE where X is any hexadecimal digit 0 through F The default address is the factory assigned address ENWW TCP IP Configuration 93 Table 3 4 Telnet Commands and Parameters 16 of 18 webscan config Web Scan Config Enables or disables the Web Scan feature on the print server when connected to a supported device 0 disables 1 default enables scan idle timeout Specifies the number of seconds 1 3600 that an idle scan connection i
280. ws multiple connections 0 disables multiple connections Enables or disables buffer packing for TCP IP packets 1 default is normal the data buffer is packed before sending to the printer 0 disables buffer packing data is sent to the printer as it is received write mode Controls the setting of the TCP PSH flag for device to client data transfers 0 default disables this option flag is not set 1 all push option The push bit is set in all data packets TCP IP LPD Queues Command Description addq Adds a user defined queue The queue name up to 32 displayable ASCII characters prepend string name append string name and processing queue typically RAW must be specified in the command line Up to six user defined queues may be added deleteq Delete a user specified queue The queue name must be specified in the deleteq command line defaultq Name of the queue to be used if the queue specified for a print job is unknown By default the default queue is AUTO addstring Adds a user defined character string that may be prepended or appended to print data Up to eight character strings may be specified A string name and the character string contents are specified in the addstring command line deletestring Deletes a user defined string The string name is specified in the deletestring command line TCP IP Raw Print Ports Command Description raw port Specifies
281. y Write access is disabled The default Get community name public is automatically enabled ENWW Using the Embedded Web Server 121 Table 4 7 SNMP Settings 2 of 2 Item Description Disable SNMPv1 v2 This option disables the SNMP v1 v2c agents on the print server which is recommended for secure environments If SNMP v1 v2c is disabled some port monitors or discovery utilities may not operate properly Enable SNMPv3 Full featured HP Jetdirect print servers only This option enables check or disables clear the SNMP v3 agent on the print server When enabled an SNMP v3 account must be created on the print server and the account information must be implemented on the SNMP v3 management application You may create an account by providing the following information User Name the SNMP v3 account user name Authentication Key a 16 byte hexadecimal value for authenticating the SNMP packet contents using the Message Digest Algorithm 5 MD5 RFC 1321 Privacy Key a 16 byte hexadecimal value for encrypting the data portion of the SNMP packet using the Data Encryption Standard DES algorithm Context Name the view context in which this user can access SNMP objects It is always Jetdirect Other Settings This item provides access to a variety of management and printing configuration options The following tabs are provided e Misc Settings for enabling miscellaneous advanced p
282. you select a different printer with the Chooser Click Setup or Create in the Chooser then if prompted select the appropriate PostScript Printer Description file PPD for the printer For more information see the online documentation ENWW HP Software Solutions Summary 32 7 Set Background Printing to ON or OFF If background printing is turned OFF when you send a print job to the printer status messages appear on your screen and you have to wait until the messages clear before continuing your work If background printing is turned ON the messages are redirected to the PrintMonitor and you can continue working while the printer is printing your job 8 Exit the Chooser To display your user name on the network when you are printing documents go into the Control Panel on your Mac OS computer select Sharing Setup then type your owner name Testing the Configuration 1 Select Print Window from the File menu or if no window is open select Print Desktop The Print dialog box appears 2 Click Print If the printer prints the job you have connected your printer to your network correctly If your printer does not print see Chapter 8 ENWW HP Software Solutions Summary 33 TCP IP Configuration Introduction To operate properly on a TCP IP network the HP Jetdirect print server must be configured with valid TCP IP network configuration parameters such as an IP address that is valid for your network For general
283. your printer the same name as another printer an alert dialog box appears directing you to select another name To select another name repeat steps 4 and 5 6 If your printer is on an EtherTalk network continue with the next section Selecting a Zone 7 To exit select Quit from the File menu Notify everyone on your network of the new name for your printer so they can select the printer in the Chooser Selecting a Zone The HP LaserJet Utility allows you to select a preferred zone for your printer on a Phase 2 EtherTalk network Instead of your printer remaining on the default zone which is set by the router this utility lets you select the zone on which your printer appears The zones on which your printer can reside are limited by your network configuration The HP LaserJet Utility only enables you to select a zone that is already configured for your network Zones are groups of computers printers and other AppleTalk devices They can be grouped by physical location for example Zone A may contain all the printers on the network in building A They may also be grouped logically for example all printers used in the finance department 1 Select the Settings icon from the scrolling icon list The Please Select a Setting dialog box appears 2 Select Printer Zone in the list and click Edit The Select a Zone dialog box appears ENWW HP Software Solutions Summary 31 3 4 Select your preferred netwo

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