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HP AA-RS29F-TE User's Manual

1. hp StorageWorks command view eva zs E Appliance Appliance 11 111 11 11 29o HSV Storage Network Licensing Options 88 7029 30 cab 3 OK B Virtual Disks Hosts B view previously entered license keys Disk Groups Enter new license key Data Replication O Hardware EB Rack 1 Figure 3 41 Command View EVA Licensing Options page 4 Click Enter new license key The Add a license page displays E Appliance Appliance 11 111 11 11 2 HSY Storage Network Add a license o8 E7029 30 cab 3 Add license Cancel Virtual Disks Hosts Enter a license key and click the Add License button to activate special features aE C on your storage system eo Data Replication CES Hardware EE Rack 1 _ A Controller Enclosure a Disk Enclosure 13 i em ws Figure 3 42 Command View EVA Add a license page 5 Copy the license text from the email you received from the license key fulfillment Web site Note For best results use Microsoft Notepad or an equivalent text editor to copy and paste the license text 6 Paste the license text into the text box Note You must enter the license key exactly as it is written in the email you received from the license key fulfillment Web site hp StorageWorks Enterprise Virtual Array Updating Product 71 Software Instructions 72 7 8 9 Chapter 3 Upgrading the Enterprise Virtual Array to v3 020
2. HP StorageWorks Business Copy EVA MA EMA Host Agent v2 2 for HP Tru64 UNIX Installation Guid amp T3032 96 103 hitp h18006 www1 hp com products storage software bizcopyeva index htm Then click Technical documentation HP StorageWorks Business Copy EVA MA EMA Host Agent v2 2 for HP UX Installation Guide T3032 96 104 hitp h18006 www1 hp com products storage software bizcopyeva index htm Then click Technical documentation HP StorageWorks Business Copy EVA MA EMA Host Agent v2 2 for IBM AIX Installation Guid amp T3032 96 105 hitp h18006 www1 hp com products storage software bizcopyeva index htm Then click Technical documentation HP StorageWorks Business Copy EVA MA EMA Host Agent v2 2 for Sun Solaris Installation Guided 13032 96106 hitp h18006 www1 hp com products storage software bizcopyeva index htm Then click Technical documentation 22 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 1 Getting Started Title Location HP StorageWorks Business Copy EVA MA EMA Host Agent v2 2 for Windows Installation Guide T3032 96107 http h18006 www1 hp com products storage software bizcopyeva index htmlThen click Technical documentation HP StorageWorks Business Copy EVA MA EMA Server v2 2 Installation Guid amp 13032 96 102 http h18006 www1 hp com products storage software bizcopyeva index htmlThen click Technical documentati
3. Provide the following information for the installation FTP server name i Full file path E products products swp User name anonymous ss s S Password gt etc et coc Figure 3 32 Storage Management Appliance software Installation Wizard FTP server installation 5 Type or accept the following information to establish an FTP network connection with the Storage Management Appliance Note All entries are case sensitive e For FTP server name type the fully qualified domain name of the FTP server on which the SWP files are located or enter the IP address of the server e For Full File Path type the absolute path of the download folder and the Command_View_EVA_V3_2 swp file name in the text box lt download_folder_path gt Command_View_EVA_V3_2 swp e User name accept the default of anonymous 6 Click Next at the bottom of the page The SWP file downloads from the FTP server and unpacks The page returns with the file display name Command View EVA V3 2 7 Click Next An Installation is in progress message displays A status bar displays When the installation completes the wizard displays the message Installation is complete 8 Click Finish hp StorageWorks Enterprise Virtual Array Updating Product 63 Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 The management appliance returns to the Maintenance page 9
4. Note If a Terminal Services session is not available then temporarily connect a monitor mouse and keyboard to the Storage Management Appliance to complete this procedure c From the Storage Management Appliance connect to the network share that contains the file copied in step a of this procedure d Copy the Command_View_EVA_V3_2 swp file to the following Storage Management Appliance directory C Compaq SwWPInstallKits 64 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Note Make sure that the SWP file is in the C Compaq SWPinstallKits directory The Installation Wizard looks for the SWP file in this directory Verify that the c emp installdownload aa does not exist on the management appliance If this directory does exist delete it If you cannot delete the installdownload directory reboot the appliance and then delete the installdownload directory The product software is now ready for installation e Disconnect from the share drive f Log out of the Terminal Services session or disconnect the monitor mouse and keyboard 2 Click the Install Software option An Installation Wizard page displays 3 Click Next at the bottom of the page 4 Choose Local Disk on the Storage Management Appliance 5 Click Next at the bottom of the page hp OpenView storage management appliance i Status Informational Ap
5. 117 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Appendix C Troubleshooting SMI S EVA Troubleshooting SMI S EVA This section explains the commonly occurring problems that you may face with SMI S EVA Table C 1 Troubleshooting Tips for SMI S EVA SMI S EVA Service failed to start Check the service registration Check the event log details SMI S EVA Service is not able to populate Check to see if the directory C Program Files Hewlett data Packara SMI S cimom persitence classes roo EVA is empty If the directory is empty load the mofs by invoking the batch file LoadEvaMofs bat in C Program Files Hewlett Packard SMI S EVAProvider Ensure that the Storage Management Appliance name and port number are correct SMIS EVA failed to retrieve data Check whether the appliance is active or passive If the appliance is passive access to the array is limited only the enumeration of storage cells work Check whether the Command View EVA is running from the Storage Management Appliance Manage Tools page select Settings gt Manage Tools Ensure that the Command View EVA and hp StorageWorks SMI S for EVA applications are running If any of these applications are not running select the application and click Start 118 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Appendix D Storage Networking Industry Association Public License 119 ST
6. Index Search H welcome E Quick Tour a Getting Started l Notification e Discovery Service Users and Groups E network Settings Licensing E automation H SAN Devices ae My Links e Troubleshooting Reference el e Storage Management Appliance Settings i e Storage Management Appliance Maintenance i alee As Storage Management Appliance Status Storage Management Tools e Tools Components and Services T Remote Access Settings Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 E Welcome hp OpenView storage management appliance Online Help for Storage Management Appliance Software Version 2 1 Figure 3 16 Storage Management Appliance Online Help hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Step 4 Upgrading host servers Estimated Time to Complete varies by host type see Table 3 2 After you have upgraded the Storage Management Appliance software you can upgrade the platform kits on your host servers Please refer to the platform specific installation documentation for detailed upgrade instructions See Table 1 3 for a list of host server documentation The Windows Novell Netware Linux Sun Solaris and IBM AIX host server kits contain FC
7. e HP StorageWorks Novell NetWare Kit V3 0E for Enterprise Virtual Array e HP StorageWorks OpenVMS Kit V3 0E for Enterprise Virtual Array e HP StorageWorks Sun Solaris Kit V3 0E for Enterprise Virtual Array e HP StorageWorks Tru64 Kit V3 0E for Enterprise Virtual Array e HP StorageWorks Windows Kit V3 0E for Enterprise Virtual Array You can download the appropriate host server kits from the following website http www hp com go evaplatformkit hp StorageWorks Enterprise Virtual Array Updating Product 19 Software Instructions Chapter 1 Getting Started Recommended browsers and Java Runtime Environments Table 1 2 lists the recommended browsers for running Storage Management Appliance software v2 1 and Command View EVA v3 2 Note You should update your Internet browser version on your remote computers after you have upgraded to Storage Management Appliance software v2 1 and Command View EVA v3 2 If you use browser and JRE versions that are not listed in Table 1 2 the Storage Management Appliance software v2 1 and Command View EVA v3 2 applications may not work correctly in your browser Table 1 2 Recommended Browsers and JREs Java Runtime Environment Operating System Internet Browser JRE HP UX 11 11 Netscape Navigator 7 0 1 4 1_02 11 23 1 4 1_04 Red Hat Netscape Navigator 1 4 1_03 Enterprise Linux 7 02 1 4 1_04 AS 2 1 32 bit Sun Solaris 8 9 Netscape Navigator 7 0 1 4 1_03 1
8. hp StorageWorks Enterprise Virtual Array Updating Product Software VCS Product Version 3 020 Command View EVA Version 3 2 Sixth Edition July 2004 Part Number AA RS29F TE This document contains the necessary procedures to update the product software for the HP StorageWorks Enterprise Virtual Array This document outlines the proper upgrade process and includes detailed installation instructions for Enterprise Virtual Array product software such as HP OpenView Storage Management Appliance software HP StorageWorks Command View EVA and HP StorageWorks Virtual Controller Software For the latest version of these Instructions and other Enterprise Virtual Array documentation access the HP storage website at hitp h18006 www1 hp com products storageworks enterprise documentation html O invent Copyright 1998 2004 Hewlett Packard Development Company L P Hewlett Packard Company makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material This document contains proprietary information which is protected by copyright No part of this document may be photocopied reproduced or translated into another language without the prior written consent of Hewl
9. 29 array checking for errors 31 audience 10 audience description 16 Audit log 41 authorized reseller HP 13 B back up data 39 browser upgrade 69 browsers recommended versions 20 refreshing 81 Business Copy EVA 28 stopping 56 upgrading 97 Business Copy EVA licenses 20 28 Business Copy EVA v2 2 21 133 C CA EVA v1 1 21 caution downgrading storage system 30 103 CD ROM installation Storage Management Appliance software 44 checking EVA health time estimate 31 checking EVA status 31 checking free disk space 36 checking hardware status 31 checking Vraid protection 39 code load restrictions 76 Code Load Storage System Page 1 77 Code Load Storage System Page 2 78 Code Load Storage System Page 3 80 Command View EVA checking hardware 31 checking version 67 compatible with Storage Management Appliance 27 compatible with VCS 26 disabling passwords 48 enabling passwords 82 installing by CD ROM 57 installing by FTP server 62 installing by local disk 64 kit 19 Command View EVA Interactive Help 17 Command View EVA v3 1 recommend software versions 25 Command View EVA hardware compatibility 25 Command View EVA online help 68 Command View EVA upgrade paths 51 Continuous Access EVA 28 Continuous Access EVA licenses 20 28 Continuous Access EVA user interface stopping 56 Continuous Access EVA upgrading 98 controller documentation 17 Controller Event log 35 Controller Events page
10. 35 controller events checking log 34 controller reboots 29 conventions document 10 equipment symbols 11 text symbols 10 corrective action codes 35 Critical event check 34 D data protection Vdisk 39 default appliance names 41 45 52 default log size Storage Management Appliance software 40 Devices page 61 66 Disable Password Access to Storage System page 49 disabling passwords 48 134 Index Index disabling SNMP notification 99 disk group configuration 35 Disk Group Properties page 36 document conventions 10 prerequisites 18 Documentation CD 17 documentation references 17 documents reference 22 related 17 downgrade caution 30 103 DPI 98 DPI website 98 drive enclosure firmware 79 E EMU upgrading firmware 80 EMU firmware upgrade 79 EMU checking status 31 Enable Password Access to a Storage System page 82 enabling passwords 82 enabling scripts 47 Environmental Monitoring Unit checking status 31 equipment symbols 11 eTrust InoculateIT 21 EVA Device Plug In 98 EVA type VCS compatibility 27 EVA types 27 EVA user guide location 17 EVA health check 31 EVA3000 compatible licenses 28 EVA3000 documentation website 16 EVA3000 with VCS 27 EVA5000 compatible licenses 28 EVA5000 documentation 17 EVA5000 with VCS 27 EVE 99 Event log 41 Event Viewer EVA 99 F FCA drivers 47 filename VCS 77 firmware tracking 115 flowchart upgrade process 105
11. Change the language used by the Storage Management Appliance Remove Software Remove Storage Management Appliance software Backup Back up the Storage Management Appliance and application data Set SMTP Server Set the SMTP host name or IP address Date Time Set the date and time on the Storage Management Appliance Restore Restore the Storage Management Appliance and application data fod amp Back Figure 3 13 Storage Management Appliance software Maintenance page 6 Click Install Software An Installation Wizard page displays 42 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp OpenView storage management appliance i Status Informational Appliance Name AME Nicos Powered APPLIANCE NAME lard wf p p Home s evices S s Help Installation Wizard Welcome to the Installation Wizard If the application you are installing is running make sure it is stopped before proceeding To stop a running application go to the Manage Tools page TEn Figure 3 14 Storage Management Appliance software Installation Wizard 7 Click Next at the bottom of the page hp StorageWorks Enterprise Virtual Array Updating Product 43 Software Instructions 44 hp OpenView FTP server Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 st
12. Click Devices in the tool bar The Devices page displays hp OpenView storage management appliance i Status Informational Appliance Name APPLIANCE NAME Home pools Discovered Devices Devices The links on this page allow you to discover configure and manage devices in your storage environment including disk arrays controllers switches hubs and servers Discovered Devices A command view eva Show all devices discovered in your storage o Manage and configure RAID array systems that are environment based on HS controllers HSG element manager f Manage and configure RAID array systems that are based on HSG controllers Figure 3 33 Storage Management Appliance software Devices page 10 Verify that a command view eva entry exists on the Devices page Does an entry exist e Yes Go to Verifying the Command View EVA version e No Return to step 4 to repeat the installation Installing Command View EVA from a local disk on the Storage Management Appliance To install Command View EVA from the local disk perform the following steps 1 Verify that the SWP file is in the C Compaq SWPInstal1Kits directory To place the SWP file in the C Compaq SwWPInstallKits directory perform the following steps a Copy the Command_View_EVA_V3_2 swp file to a network share accessible from the Storage Management Appliance b Open a Microsoft Terminal Services session to connect and log in to the Storage Management Appliance
13. Read the pre update application notes a88 Uninitialized Storage System Read the pre update application notes associated with your firmware image The notes offer important cautions applicable to code update process If you wish to cancel the code load operation after reading the notes click the Cancel button STEP 4 Code Load Your Storage System Firmware Click the Next Step button to update your storage system s firmware using the image file you uploaded to your management appliance Pre Update Application Notes Application notes are posted here This is sample text Figure 3 46 Command View EVA Code Load Storage System Page 2 11 Click Next Step A confirmation message displays Microsoft Internet Explorer Cancel Figure 3 47 Command View EVA file confirmation message 12 Click OK An upgrade confirmation message displays 78 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Microsoft Internet Explorer Q Figure 3 48 Command View EVA upgrade confirmation message 13 Click OK to confirm that you have the proper licenses The new storage system software is loaded onto the HSV controllers and the firmware on the associated Fibre Channel drive enclosures is upgraded Note For the VCS v3 020 upgrade the drive firmware is located in a separate file To upgrade the drive enclosure fi
14. The default appliance name for a Storage Management Appliance Ill begins with sma and includes all 10 characters of the appliance serial number The serial number is displayed on a sticker which is usually pasted to the lower right side of the appliance when viewed from the front 3 Log in to the Storage Management Appliance software using a valid username and password The Home page displays Note You must have administrator privileges hp OpenView storage management appliance i Status Informational Appliance Name or APPLIANCE NAME Home Welcome to the HP OpenView Storage Management Appliance The following links help you get started Getting Started Tools gt Configure your Storage Management Appliance For Comprehensive suite of storage monitoring and first use management tools Devices My Links ee Discover configure and manage devices in your Organize and link to web pages that you visit storage environment Frequently A hp com J HP is a leading global provider of products technologies solutions and services to consumers and businesses Figure 3 21 Storage Management Appliance software Home page 4 Click Settings in the tool bar The Settings page displays hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp OpenView storage management appliance Settings Settings i
15. v2 00x or v3 00x perform the following steps l Si Gy M oe 10 11 12 Shut down and power off all presented hosts that have access to the storage system you wish to downgrade If you are running multiple storage systems in your SAN shut down all but one of the storage systems to be downgraded On the HSV controller OCP select Shutdown Uninitialize System Reboot the Storage Management Appliance Open HSV Element Manager or Command View EVA v3 2 if installed Select the storage system you wish to downgrade Click Code load A confirmation message displays Click OK The Code Load Storage System page displays Click Browse and select the file containing version 2 00x or 3 00x of the storage system software from the installation CD ROM Click Next Step The Code Load Storage System Page 2 displays Click Next Step A confirmation message displays Click OK The new storage system software is loaded onto the HSV controllers and the firmware on the associated Fibre Channel drive enclosures is modified The Code Load Storage System Page 3 displays The HSV controllers restart hp StorageWorks Enterprise Virtual Array Updating Product 103 Software Instructions 13 14 15 16 17 18 19 20 104 Chapter 4 Downgrading the Enterprise Virtual Array Note The software loads in parallel on the FC drive enclosures During the software downgrade the EMUs on the FC dri
16. 15 You or Your means an individual or a legal entity exercising rights under and complying with all of the terms of this License or a future version of this License issued under Section 6 1 For legal entities You includes any entity which controls is controlled by or is under common control with You For purposes of this definition control means a the power direct or indirect to cause the direction or management of such entity whether by contract or otherwise or b ownership of more than fifty percent 50 of the outstanding shares or beneficial ownership of such entity 2 Source Code License 2 1 The Initial Developer Grant The Initial Developer hereby grants You a world wide royalty free non exclusive license subject to third party intellectual property claims a under intellectual property rights other than patent or trademark Licensable by Initial Developer to use reproduce modify display perform sublicense and distribute the Original Code or portions thereof with or without Modifications and or as part of a Larger Work and b under Patents Claims infringed by the making using or selling of Original Code to make have made use practice sell and offer for sale and or otherwise dispose of the Original Code or portions thereof c the licenses granted in this Section 2 1 a and b are effective on the date Initial Developer first distributes Original Code under the terms of this License d N
17. 4 1_04 Windows 2000 Internet Explorer 6 0 1 4 1_03 Server and SP1 1 4 1_04 Advanced Server SP3 Windows NT Internet Explorer 6 0 1 4 1_03 v4 0 SP a SP1 1 4 1_04 Windows Server Internet Explorer 6 0 1 4 1_03 2003 IA32 v6 00 3790 000 1 4 1_04 Required licenses Depending on the functionality you require and your Enterprise Virtual Array type Command View EVA v3 2 might require the following licenses e HP StorageWorks Business Copy EVA5000 v2 2 e HP StorageWorks Business Copy EVA3000 v2 2 e HP StorageWorks Continuous Access EVA5000 v1 1 e HP StorageWorks Continuous Access EVA3000 v1 1 See Table 2 4 for more information about element manager software and add on license compatibility If you intend to use either Business Copy EVA v2 2 or Continuous Access EVA v1 1 after you have upgraded to Command View EVA v3 2 you must obtain the appropriate licenses You 20 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 1 Getting Started must obtain the appropriate licenses before you begin the upgrade procedure described in Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 See the HP StorageWorks Business Copy EVA License Instructions and the HP StorageWorks Continuous Access EVA V1 1 Getting Started Guide for more information about obtaining licenses for Business Copy EVA v2 2 and Continuous Access EVA v1 1 respectively Note Redeeming licenses can take between 1 and 48
18. Click Add license To enter additional license keys repeat step 5 through step 7 for each license key Click Cancel or click an icon in the Navigation pane to leave the Add a license page hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Step 8 Upgrading the VCS Storage System Software to v3 020 Estimated Time to Complete 45 minutes Before you can perform an online upgrade of the storage system software to v3 020 which includes VCS v3 020 you must be running VCS v3 010 or later on the HSV controllers If you need assistance in upgrading to VCS v2 00x or v3 010 please contact an HP Authorized Service Representative Table 3 4 describes the proper upgrade paths to VCS v3 020 Table 3 4 VCS Storage System Software Upgrade Paths Current VCS Upgrade Path Storage System Software Version 1 021 If you are running v1 021 you must upgrade to a later version Please contact an HP Authorized Service Representative to assist you 2 000 1 Upgrade to v2 006 95 2 Upgrade to v3 01x 3 Upgrade to v3 020 2 002 1 Upgrade to v2 006 2 Upgrade to v3 01x 3 Upgrade to v3 020 2 003 1 Upgrade to v2 006 2 004 2 Upgrade to v3 01x 2 005 3 Upgrade to v3 020 2 006 1 Upgrade to v3 01x 2 Upgrade to v3 020 3 000 1 Upgrade to v3 01x 4 3 001 2 Upgrade to v3 020 3 010 Upgrade to v3 020 3
19. Product Software Instructions Chapter 1 Getting Started HP recommends that you review the documentation listed in Table 1 1 to familiarize yourself with the various hardware and software components Table 1 1 Related Documentation To Read About HSV110 controller HSV 100 controller Refer To HP StorageWorks Enterprise Virtual Array User Guide EK E2USR UA DO1 Location hitp h18006 www1 hp com products storageworks enterprise index html and click Technical documentation OR Documentation for Enterprise Virtual Array v3 020 CD Storage Management Appliance software v2 1 HP OpenView Storage Management Appliance Software User Guide AA RSOAD TE hitp h18006 www1 hp com products sanworks managementappliance documentation html Command View EVA v3 2 HP StorageWorks Command View EVA Getting Started Guide AA RQZBF TE hitp h18006 www1 hp com products storage software som index html and click Technical documentation Command View EVA Interactive Help File AA RPKKF TE Installed with the Command View EVA application hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 1 Getting Started Prerequisites Required kits This section lists the required tools for successful upgrades and downgrades of the software in the Enterprise Virtual Array This section includes the following topics e Required kits e Rec
20. StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp OpenView storage management appliance i Status Informational Appliance Name APPLIANCE NAME g ial G ale Fo ee e Home Tools b Status Help Maintenance Configure and maintain the Storage Management Appliance i nstall Software emove Software 12 ate Time gt Install Soft Ri Soft 12 Date T Install or update Storage Management Remove Storage Management Set the date and time on the Storage Appliance software Appliance software Management Appliance Shutdown Backup Restore Restore the Storage Management Appliance and application data Shut down or restart the Storage Management Appliance now or at a scheduled time Back up the Storage Management Appliance and application data go lis Mail Server Set the Mail Server used by the Storage Management Appliance Locate Appliance Turn on light to locate the Storage Management Appliance Language Change the lanquage used by the Storage Management Appliance RiLO P Login Message W Ww p A ES Customize the login window for the Remotely manage the Storage Storage Management Appliance Management Appliance using its Remote Insight Lights Out board Q Back Figure 3 26 Storage Management Appliance software Maintenance page 13 Determine the installation method to use from the fo
21. StorageWorks Enterprise Virtual Array Updating Product Software Instructions Flowchart 8 113 Appendix B Software Version Worksheet As you perform the procedures in this guide use Table B 1 in this appendix to record the necessary software version information and track your product upgrade Table B 1 Software Version Worksheet Current Version Required Version Version After Installation Upgrade Successful Storage Management Appliance Software Command View EVA Internet Browser JRE Business Copy EVA license key Continuous Access EVA license key Virtual Controller Software EMU firmware 115 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Appendix B Software Version Worksheet 116 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Appendix C Troubleshooting SMI S EVA Starting and stopping SMI S EVA You can manually start and stop SMI S EVA from the Storage Management Appliance Manage Tools page To start or stop the SMI S EVA service perform the following steps 1 Click Settings on the Storage Management Appliance home page The Settings page displays 2 Click Manage Tools on the Settings page The Manage Tools page appears 3 Click the check box next to hp StorageWorks SMI S for EVA and click Start Stop under Tasks
22. Time to Complete 1 to 48 hours Verify that you have the appropriate add on licenses See Required kits for more information Step 3 Upgrading the Storage Management Appliance Estimated Time to Complete 1 5 to 2 5 hours This section contains the following procedures e Changing the default maximum log size e Upgrading the Storage Management Appliance Software from v2 0 to v2 1 e Verifying the Storage Management Appliance Sofrware version You must upgrade the Storage Management Appliance software to v2 1 Please use the Storage Management Appliance software v2 1 CD and refer to the instructions in the HP OpenView Storage Management Appliance Software Update Installation Card If the Storage Management Appliance is running Storage Management Appliance software v1 0C or later you can upgrade to Storage Management Appliance software v2 1 You do not have to install any of the v2 0 service packs Version 2 1 of the Storage Management Appliance software includes all of the necessary components Table 3 1 describes the proper upgrade paths to Storage Management Appliance software v2 1 Table 3 1 Storage Management Appliance Software Upgrade Paths Current Storage Management Appliance Software Version Upgrade Path Storage Management Appliance software v1 0C Storage Management Appliance software v2 0 Upgrade directly to Storage Storage Management Appliance software v2 0 Service Packla i Appliance software Storage M
23. actions A unit used to hold various storage system devices such as disk drives controllers power supplies an EMU I O modules or blowers The Enterprise Virtual Array is a product that consists of one or more storage systems Each storage system consists of a pair of HSV controllers and the disk drives they manage A storage system within the Enterprise Virtual Array can be formally referred to as an Enterprise storage system or generically referred to as the storage system A unit that holds controller enclosures disk drive enclosures power distribution supplies and enclosure address buses that combined comprise an Enterprise storage system solution Also called the Enterprise storage system rack See also rack Any significant change in the state of the Enterprise Storage System hardware or software component reported by the controller to Command View EVA See also controller event disk drive enclosure event management agent event and termination event A Fibre Channel fabric switch or two or more interconnected Fibre Channel switches that allow data transmission A data transfer architecture designed for mass storage devices and other peripheral devices that require very high bandwidth hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Glossary Gb GUI host HSV Element Manager T O module initialization LED license key logon management agent management agent
24. appliance i Appliance Name APPLIANCE NAME Status Informational Microsoft Windows a Home 7 Status EEEN Settings Help sensing Automation Remote Access Manage Tools Settings View and configure all the features options and services available on the HP OpenView Storage Management Appliance S Maintenance Configure and maintain the Storage Management Appliance Users Create modify and delete Storage Management Appliance users E A Discovery Manage Tools Configure discovery service operations and Control applications and services on the settings Storage Management Appliance ae Network Notification Manage essential network properties and Configure and manage event notification settings settings Licensing Automation a Manage software licenses Automate storage management tasks Remote Access Assign and maintain inter application passwords A Figure 3 12 Storage Management Appliance software Settings page 5 Click Maintenance in the tool bar The Maintenance page displays hp OpenView abi management appliance Status Informational E Appliance Name APPLIANCE NAME S ice tatus Setti Maintenance Configure and maintain the Storage Management Appliance Install Software Install or update Storage Management Appliance software Shutdown Shut down or restart the Storage Management Appliance now or at a scheduled time i Q Language
25. event metadata OCP offline upgrade Gigabit A measurement of the rate at which the transfer of bits of data occurs Sometimes referred to as Gbps Nominally a Gb is a transfer rate of 1 000 000 000 109 bits per second For Fibre Channel transceivers or FC loops the Gb transfer rates are e 1 Gbis a transmission rate of 1 062 500 000 bits per second e 2 Gbis a transmission rate of 2 125 000 000 bits per second Graphical User Interface Software that displays the status of a storage system and allows its user to control the storage system A computer that runs user applications and uses or can potentially use one or more virtual disks created and presented by the controller pair The graphical user interface GUI through which a user can control and monitor a storage system HSV Element Manager can be installed on more than one storage management appliance in a fabric Each installation is a management agent The client for the agent is a standard Web browser Versions later than 2 0 are called Command View EVA Input Output module The enclosure element that is the FC AL interface to the host or controller I O modules are bus speed specific either 1 Gb or 2 Gb A process that prepares a storage system for use Specifically the system binds the controllers together as an operational pair and establishes preliminary data structures on the disk array Initialization also sets up the first disk group called the default disk
26. firmware update message 15 Click OK 16 Refresh the browser e In Internet Explorer press Ctrl and click Refresh in the tool bar e In Netscape Navigator press Shift and click Reload in the tool bar 17 Click the storage system icon in the Navigation pane to verify the version of the storage system software The Initialized Storage System Properties page displays hp StorageWorks command view eva 2 HS Storage Network 188 7029 30 cab 3 Virtual Disks Hosts Disk Groups Data Replication Hardware T E7025 26 cab 1 e88 E7031 32 cab 4 X E Appliance Appliance 11 111 11 11 Initialized Storage System Properties Save changes Set options view events Uninitialize Identification Name E7029 30 cab 3 Operational state Wi cood initialized Node World Wide Name 5558585858585 5000 1FE1 5000 DACO UUID Type 5 6005 08b4 0001 0253 0003 5000 Q ersion 3020 00e9 0000 i vme ID Licensed features ee z Time 05 Sep 2003 Basle 13 40 58 Snapshot ee Total 16397 41 GB Used 90 45 GB Available 16306 96 GB Condition State Data replication T Device addition Manual Disk replacement i delay 1 mins Comments I cab 3 Figure 3 52 Command View EVA Initialized Storage System Properties page 18 Enable the failsafe mode on all DR groups hp StorageWorks Enterprise Virtual Array U
27. free capacity check 36 free disk space 36 FTP installation method 62 135 G getting help 13 H hardware errors 31 hardware status 75 help obtaining 13 Home page 52 host I O stopping 74 host kits release notes 23 25 host server documentation 23 host server kits 19 47 host server upgrade 47 host server upgrades time estimates 47 HP authorized reseller 13 storage website 13 technical support 13 HP OpenView Storage Management Appliance Software Update Installation Card 41 HP UX kit 19 47 HP UX Netscape Navigator versions 20 HSV controller types 18 HSV Controllers rebooting during upgrades 29 HSV Element Manager upgrading 26 51 HSV 100 controller documentation 17 HSV110 controller documentation 17 I IBM AIX kit 19 47 Initialized Storage System Properties page 75 Installation wizard 42 58 Instant Support Enterprise Edition 99 internet browsers recommended versions 20 refreshing 81 upgrading 69 Internet Explorer recommended versions 20 refreshing 81 ISEE 99 J Java Runtime Environment recommended versions 20 JRE recommended versions 20 JRE upgrading 69 K kits platform 19 136 Index Index kits required 18 kits software 18 L 1 82 LEDs checking status 31 license fulfillment website 71 license keys adding 71 licenses loading 70 redeeming 20 licenses Command View EVA 28 licenses compatibility with Command View EVA versions 28
28. group Light Emitting Diode A semiconductor diode used in an electronic display that emits light when a voltage is applied to it A WW N encoded sequence that is obtained from the license key fulfillment website Also called login a procedure whereby a user or network connection is identified as being an authorized network user or participant The Command View EVA software that controls and monitors the Enterprise Storage System The software can exist on more than one management appliance in a fabric Each installation is a management agent A significant occurrence to or within the management agent software or an initialized storage cell controlled or monitored by the management agent Information that a controller pair writes on the disk array This information is used to control and monitor the array and is not readable by the host Operator Control Panel The element that displays the controller s status using LEDs and an LCD Information selection and data entry is controlled by the OCP pushbuttons During an offline upgrade of the storage system software VCS is upgraded on the HSV controllers while there is no I O from the applications on the host servers During offline upgrades the HSV controllers are rebooted Offline upgrades are required when the HSV controllers or Storage Management Appliance must be rebooted after loading VCS or other software hp StorageWorks Enterprise Virtual Array Updating Product 129 Sof
29. hours Please plan accordingly SMI S EVA prerequisites The following are prerequisites for installing SMI S EVA v3 2 e Command View EVA 3 2 release must be installed prior to SMI S EVA installation e No Service Location Protocol SLP versions should be installed or running in port 427 prior to installing SMI S EVA Upon installation of SMI S EVA SLP is installed as a service SLP service is uninstalled when SMI S EVA is uninstalled e Previous versions of SMI S EVA should be uninstalled before installing SMI S EVA v3 2 e SMI S EVA v3 2 is supported on Windows 2000 SP3 or above Antivirus software After you upgrade to Storage Management Appliance software v2 1 you can install an antivirus application HP supports the use of the following antivirus programs e Symantec Norton AntiVirus v7 6 and v8 0 Corporate Edition e McAfee NetShield v4 5 e McAfee VirusScan Enterprise v7 0 e Trend Micro ServerProtect v5 31 and v 5 5 e eTrust InoculateIT v6 0 Please refer to OpenView HP Storage Management Appliance Software Using AntiVirus Software Application Notes This document provides instructions for using current versions of the above antivirus applications hp StorageWorks Enterprise Virtual Array Updating Product 21 Software Instructions Chapter 1 Getting Started Reference documentation Table 1 3 lists the documents to which you might refer during the upgrade and downgrade processes The lis
30. lt UserName gt P lt Password gt where G is the group name for the user U is the user name P is Password for the user Example UserAccountsManager AU G Administrator U Tom P Vanilla2 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Note The parameter Group is one of the groups listed by the LG option A user name can exist in only one group To change a user password execute this command UserAccountsManager CP U lt UserName gt O lt OldPassword gt N lt NewPassword gt where U is the user name O is the old password of the user N is the new password for the user Example UserAccountsManager CP U Tom O Vanilla2 N Chocolate3 To remove a user execute this command UserAccountsManager DU U lt UserName gt where U is the user name Example UserAccountsManager DU U Tom For help execute this command UserAccountsManager h where h is help Configuring Event and Host Notifications You can configure event and host notifications using the GUI of the hp StorageWorks Storage Management Appliance software Configuring Event Notification To configure the event notification complete the following procedure 1 In the home page select Devices The Devices page displays 2 Select command view area The HSV Storage Network Properties page displays
31. names 31 passwords 82 types 18 27 Storage System Password Access page 49 Storage System Scripting Utility 47 storage system software upgrading 73 Sun Solaris kit 19 47 Sun Solaris Netscape Navigator versions 20 SWPilnstallKits directory 64 Symantec Norton AntiVirus 21 symbols in text 10 symbols on equipment 11 T technical support HP 13 Terminal Services session 41 51 terminal services session 64 text symbols 10 time estimate adding passwords 82 checking EVA health 31 clearing passwords 48 disabling password access 48 139 enabling password access 82 host server upgrades 47 loading add on licenses 70 migrating Network View 98 redeeming license keys 40 upgrading Business Copy EVA 97 upgrading Command View EVA 51 upgrading Continuous Access EVA 98 upgrading storage system software 73 upgrading the Storage Management Appliance 40 upgrading VCS 73 Total disks field 36 tracking software versions 115 Trend Micro ServerProtect 21 Tru64 kit 19 47 types storage system 18 U unmappable hardware folder 34 updating Business Copy EVA 70 updating Continuous Access EVA 70 updating licenses 70 upgrade paths for Command View EVA 51 for Storage Management Appliance software 40 for storage system software 73 for VCS 73 upgrade preparation 31 upgrade process flowchart 105 overview 29 upgrade tools 105 upgrades offline 74 online 73 upgrading Internet browsers 6
32. part of the file name helps in finding the most recent debug data file If you do not specify the value MAX_LOG_FILES uses the default value 3 MAX_LOG_FILESIZE Indicates the maximum size of the debug file If you do not specify a value for MAX_LOG_FILESIZE it uses the default value 1MB LIFECYCLE_INDICATION_POLL_FREQUENCY Indicates the frequency in minutes at which the EVA provider queries the underlying device to sense the lifecycle related changes The minimum permitted value is 2 minutes and the default value is 10 minutes To receive the SMI S lifecycle indications at a quicker rate set a lower value for this parameter Note A low value for this property can create an overhead on the software In addition it can increase the overall response time of the Command View EVA and SMI S EVA provider software Cim properties file Modify the parameters in the cim properties file as indicated in Table 3 7 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions 91 Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Note Do not modify any parameter that is not listed in Table 3 7 Table 3 7 Cim properties File Field Purpose EnableBasicAuthorization true or false Set to true for the basic level of authentication and authorization EnableCompleteAuthorization true or false Set fo true for complete authentication and authorization Each command s
33. these ports are also occupied the CIMOM fails to start Enabling SSL Enable SSL by setting the EnableSSL property in cim properties to true This file is located in the directory C Program Files Hewlett Packard SMI S cimom Once EnableSSL is set to true all the client connections will use the https protocol If the client is implemented using Java complete the following procedure to issue the certificate 1 Import the server certificate into the client trust store To import the server certificate complete the following procedure a Copy the server certificate to the client system b Use the Java keytool to import the certificate into the client trust store S keytool import alias hpsmis file hpSMIS cert keystore mytruststore 2 Enter a password Note This password is required for modifying mytruststore in the future If a trust store does not currently exist the keytool creates the trust store and then imports the specified certificate 3 To specify a truststore execute the following command in the client application command line Djavax net ssl trustStore Example S java Djavax net ssl trustStore mytruststore lt MyClient gt lt system gt root cimv2 lt cimomport gt ssl 4 If the client application is written to update the truststore file programmatically you must type the password the one used to create the truststore Djavax net ssl trustStorePassword Example S java Djavax net ssl tr
34. www snia org English Resources Code OpenSource html lt http www snia org English Resources Code OpenSource html gt Software distributed under the License is distributed on an AS IS basis WITHOUT WARRANTY OF ANY KIND either express or implied See the License for the specific language governing rights and limitations under the License hp StorageWorks Enterprise Virtual Array Updating Product 125 Software Instructions Glossary This glossary defines terms used in this guide or related to this product and is not a comprehensive glossary of computer terms active member of a virtual disk family Command View EVA controller controller event controller pair corrective action code CRITICAL Condition 127 An active member of a virtual disk family is a simulated disk drive created by the controllers as storage for one or more hosts An active member of a virtual disk family is accessible by one or more hosts for normal storage An active virtual disk member and its snapshot if one exists constitute a virtual disk family An active member of a virtual disk family is the only necessary member of a virtual disk family The graphical user interface GUI through which a user can control and monitor a storage system Command View EVA can be installed on more than one storage management appliance in a fabric Each installation is a management agent The client for the agent is a standard Web browser A hardware firmware devi
35. 00008 Indicated Host Fibre Channel port transitioned to link down Corrective action code 00 D More details 16 28 54 189 28 Aug 2003 Controller B 09070005 The state of the Fibre Channel port identified in the attribute value str field and located on the rear panel of the HSV110 controller identified in the handle field has transitioned to the NORMAL state Corrective action code 00 D More details 16 28 54 187 42000008 ERARE Indicated Host Fibre Channel port transitioned to link down Corrective action code 00 D More details Figure 3 6 Command View EVA Controller Events Initialized system page d Verify that no unexpected Critical events have occurred in the past 48 hours e If Critical events have occurred in the past 48 hours perform the steps outlined in the corrective action codes to correct the problems In some cases it might be necessary to call your HP authorized representative to fix the problem 6 Verify that the hosts can see the Vdisks 7 Verify that each disk group contains a minimum of eight disk drives hp StorageWorks Enterprise Virtual Array Updating Product 35 Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 a In Command View EVA click the Disk Group folder in the Navigation pane The Disk Group Folder Properties page displays b Click a disk group icon The Disk Group Properties page displays c Check the Tota
36. 014 abcd 4Tf you have a Windows 2000 host you must perform an offline upgrade to upgrade the storage system software from v2 000 to v2 003 byou can upgrade to v2 003 v2 004 v2 005 or v2 006 depending on your EVA type refer to Table 2 2 CWhen you are running VCS v3 010 do not delete any LUNs snapshots or snapclones that exceed 1984GB 4If you are not using Continuous Access EVA in your storage solution you can upgrade directly from VCS v3 000 or VCS v3 001 to VCS v3 020 The following procedure describes an online upgrade or rolling of the storage system software HP recommends that you perform an online or rolling upgrade when you upgrade from one storage system software version to the next During an online upgrade of the storage system software VCS is upgraded on the HSV controllers while they are still receiving I O from the applications on the host servers The HSV controllers do reboot at the same time usually within host OS timeout periods Online upgrades should be conducted at off peak hours Furthermore database applications with access to the storage system should not be running hp StorageWorks Enterprise Virtual Array Updating Product 73 Software Instructions 74 Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 During a rolling upgrade of the storage system software VCS is upgraded on the HSV controllers while they are still receiving I O from the applications on the host servers The HSV co
37. 26 cab 1 SY Virtual Disks DifferentFileSystems n j Names MSS HomelsCab1 cab2 cluster1 disk Folder Properties Total disks 18 including subfolders Total Vdisk folders 5 including subfolders Figure 3 9 Command View EVA Vdisk Folder Properties page Note If you are using virtual disk subfolders expand the subfolders to view the Vdisk family icons Click a Vdisk family icon The Vdisk Family Properties page displays hp StorageWorks command view eva E Appliance Appliance 11 111 11 11 29a HSV Storage Network Vdisk Family Properties E7029 30 cab 3 Save changes Delete Move 8 7025 26 cab 1 1 Virtual Disks DifferentFileSystems disk Family Properties Date Time Created a 2003 09 21 16 Operational state B Good Disk Group Default Disk Group Snapshots Preferred Presentation No preference Path i Comments Figure 3 10 Command View EVA Vdisk Family Properties page Click the ACTIVE icon The Vdisk Active Member Properties page displays hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp StorageWorks E Appliance command view eva Appliance 11 111 11 11 Vdisk Active Member Properties Save changes Create snapshot Create Snapclone C DiferenFilesystems MESEM Presentation pata repication 0 amp
38. 3 In the left pane select one of the subsystems of HSV Storage Network The Initialized Storage System Properties page displays hp StorageWorks Enterprise Virtual Array Updating Product 93 Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 4 Click Set Options The System Options page displays 5 Select Configure event notification The Configure Event Notification page displays This page contains the following sections e Configure events individually e Configure events using a configuration file 6 Under the Configure events individually section select the required events or all the events Critical Warning and Normal and click Configure The Set Event Notification Options page displays 7 From the Event Notification List table select the required events and click Save Changes The Configure Event Notification page displays 8 To complete the event notification configuration click OK Configuring Host Notification SSL support 94 To configure the host notification complete the following procedure 1 Follow steps 1 through 4 mentioned in Configuring event notification 2 Select Configure host notification The Configure Host Notification page displays 3 Click Modify host list The Modify Host Notification List page displays 4 Under the Add a host to the list section in the Host Name box type the host name and click Save Changes The Configure Host Notific
39. 9 upgrading worksheet 115 URLs reference documentation 22 Vv VCS compatible with Command View EVA 26 compatible with EVA type 27 minimum version before upgrade 18 upgrading online 73 VCS kits 18 VCS licenses 28 VCS v3 014 upgrading to 73 VCS and EVA types 27 VCS recommended version 25 VCS upgrade paths 73 140 Index Index Vdisk Active Member Properties page 38 Vdisk Family Properties page 38 Vdisk Folder Properties page 37 verifying software version 45 67 View Events page 34 Virtual Disks folder 37 virus protection 21 Vraid 0 protection recommended action 39 Vraid levels 37 W warning rack stability 12 symbols on equipment 11 WEBES SEA 99 websites documentation 16 DPI 98 HP storage 13 platform kits 19 Windows 2000 offline upgrade 73 Windows kit 19 47 Windows Internet Explorer versions 20 worksheet software 115 World Wide Node Name using 83 WWN 31 83 141
40. A drivers enabling scripts utilities Storage System Scripting Utility SSSU and documentation In the HP UX Tru64 and OpenVMS host server kits the FCA drivers are embedded in the operating system Therefore the kits contain enabling scripts utilities SSSU and documentation Note Users of Windows NT 4 0 should be aware that VCS v3 020 incorporates a new Critical Resource Management function that may send Queue Full responses to SCSI commands before the maximum allowable Queue Depth of 2048 has been reached for a Fabric Port Windows NT 4 0 does not properly handle these queue full responses and I O errors may result The Critical Resource Management feature can be disabled by selecting a Custom Host Mode for Windows NT 4 0 hosts Enter the value 00000004 1F80B8A8 into the Custom mode number field in the Add a Host page of Command View EVA Because disabling the Critical Resource Management feature affects the entire Enterprise Virtual Array users connecting with Windows NT 4 0 and using this Custom Host Mode are strongly recommended to run homogeneous Windows NT 4 0 environments and not mix Windows NT 4 0 hosts with hosts running other operating systems on a given EVA subsystem Table 3 2 Time Estimates for Host Server Upgrades Host OS Estimated Time for Upgrade per host server Windows 1 to 3 hours Novell Netware 1 to 3 hours Sun Solaris 15 minutes IBM AIX 15 minutes Tru64 30 minute
41. Agent Options page displays Click Storage system password access The Storage System Password Access page displays Click Enable The Enable Password Access to a Storage System page displays hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp StorageWorks E Appliance command view eva Appliance 11 111 11 11 Root wW 29 HSV Storage Network Enable Password Access to a Storage System 88 E7029 30 cab 3 ox _ 2 Hey E7031 32 cab 4 To manage a storage system that uses password access your management agent must know its password Your agent maintains a list of storage system World Wide Names and the passwords associated with them Select a WWN from the drop down list and enter up to eight alphabetic characters as the password associated with that WWN Click the Enable password button to complete this action RCC RRC APOE CAREIA BEd SO00 1FE1 5000 DACO Y Confirm Enable Password Figure 3 53 Command View EVA Enable Password Access to a Storage System page 5 Select the World Wide Node Name of the storage system for which you want to enable password access 6 Type the password in the Password and Confirm password fields Note Make sure you use the same password you entered into the HSV controller OCP 7 Click Enable Password A message box displays 8 Click OK Command View EVA ena
42. HomelsCab1 E Identification Condition State Operational State Family Name Ydiskoo4 Date Time World Wide LUN Name a 6005 08b4 0001 10d7 0000 a000 010b 0000 14 Aug 2003 09 21 16 Cache Policies Mirrored write back 6005 08b4 0001 10d7 0000 a000 010b 0000 amp Disk Groups Attributes default Disk Group type orginal 3 Ungrouped Disks Disk Group Default Disk Group Data Replication Capacity Req o cp G Hardware caa nE iiin Redundancy Comments Figure 3 11 Command View EVA Vdisk Active Member Properties page d Check the Redundancy field If any Vdisks use VraidO protection you might want to consider changing your Vdisk configuration VraidO provides no data protection 10 Verify that there are no configuration changes in progress For instance Command View EVA should not be in the process of creating a Vdisk If there are configuration changes in progress wait 48 hours after configuration changes have been made before upgrading Check the controller event log for unwanted events 11 Back up the data in the Enterprise Virtual Array Caution Always back up your data before performing major operations such as software upgrades hp StorageWorks Enterprise Virtual Array Updating Product 39 Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Step 2 Redeeming license keys Estimated
43. LEDs and sound an alarm After the software update completes the flashing red LEDs and alarm sound cease The process of updating the enclosure software continues in the background after the controller software is updated During the EMU firmware upgrade all of the disk drives are listed in the Unmappable Hardware folder and all of the disk enclosure bays disappear from the navigation tree The firmware upgrade can take up to 10 minutes to complete After the upgrade has completed the disk enclosure bays are listed under the Disk Enclosure elements The software loads on the HSV controllers The HSV controllers synchronize using the new software The Scanning for disks message on the controllers OCPs indicates that synchronization is taking place 14 Click Finish after the HSV controllers have restarted The Command View EVA client refreshes An EMU firmware update message displays hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Microsoft Internet Explorer E3 As a result of your code load operation an enclosure EMU firmware update may still be in progress If you need to power down your controllers or rack check each enclosure s LCD to ensure that the enclosure is not being pane rey D not power down your controllers enclosures or rack while your enclosure EMUs are being code loaded Figure 3 51 Command View EVA EMU
44. LIANCE NAME St Installation Wizard Diagnostics Installation is in progress St Q Back l gt Next 36 Cancel Figure 3 29 Storage Management Appliance software Installation Wizard installation in progress message When the installation completes the wizard displays the message Installation is complete 60 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp OpenView storage management appliance i Status Informational Appliance Name APPLIANCE NAME Home l Tools De Maintenance Users Discovery Groups Manage Tools Network Licensing Notification Automation Remote Access Diagnostics Installation Wizard Installation is complete Installing command view eva 8 7 2003 15 48 42 Install Complete al Figure 3 30 Storage Management Appliance software Installation Wizard installation complete 10 Click Finish The management appliance returns to the Maintenance page 11 Click Devices in the tool bar The Devices page displays hp StorageWorks Enterprise Virtual Array Updating Product 61 Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp OpenView storage management appliance i Status Informational Appliance Name APPLIANCE NAME Home Discovered Devices command vi
45. Navigation pane Command View EVA Hardware Folder Properties page i Command View EVA Disk Enclosure Properties page checking operational states Command View EVA Disk Enclosure Properties page checking the firmware version Command View EVA View Events page Command View EVA Controller Events Initialized system page i Command View EVA Disk Group Properties page Command View EVA Disk Group Properties page checking free e capacity Command View EVA Vdisk Folder Properties page Command View EVA Vdisk Family Properties page Command View EVA Vdisk Active Member Properties page Storage Management Appliance software Settings page Storage Management Appliance software Maintenance page Storage Management Appliance software Installation Wizard a Storage Management Appliance software Installation Wizard installation types Storage Management Appliance Online Help Command View EVA Management Agent Options page Command View EVA Storage System Password Access page Command View EVA Disable Password Access to Storage System page Command View EVA Disable password access message box Storage Management Appliance software Home page Storage Management Appliance software Settings page Storage Management Appliance software Manage Tools page Storage Management Appliance software Stop Applications wizard Pim Storage Managem
46. Navigation pane to verify the version of the storage system software Power down the controllers in the storage system you downgraded Power up the next storage system to be downgraded Repeat step 3 through step 15 until you have downgraded all storage systems Reboot the Storage Management Appliance All of the storage systems in your SAN have now been downgraded hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 4 Downgrading the Enterprise Virtual Array Downgrading the Enterprise Virtual Array to v2 00x or v3 00x If you wish to downgrade the existing VCS v3 020 to v2 00x or v3 00x you may do so if your Enterprise Virtual Array contains no data and is uninitialized You may downgrade the system software from v3 020 to v2 00x or v3 00x after you upgrade to Command View EVA v3 2 Command View EVA v3 2 is compatible with VCS v2 003 and later Caution Do not downgrade your storage system if it has been initialized or contains any data You can only downgrade storage systems that are uninitialized and do not contain any data If you attempt to downgrade an initialized storage system you will lose any configuration information or data in that storage system All existing data will be destroyed when you downgrade from v3 020 to v2 00x or v3 00x Estimated Time to Complete 15 minutes per storage system To downgrade the Enterprise Virtual Array system software from version 3 020 to version
47. O Hosts Operational state ood nitialized Node World Wide Name ele Disk ene 5000 1FE1 5000 DACO iL ae 6005 08b4 0001 0253 0003 S5000 ca 3000 O00e9 0000 Console LUN ern g Licensed feature features F Time 28 Aug 2003 Data replication Capacity O OOOO O Ol FF Total 16397 41 GB Policies Device addition Manual A Used 91 04 GB Device addition 7 Available 16306 37 GB Disk replacement delay Comments Figure 3 1 Command View EVA Hardware folder in the Navigation pane Click the Hardware folder to expand the navigation tree The Hardware Folder Properties page displays The Operational State field also indicates if there is a hardware problem hp StorageWorks Appliance command view eva ppliance 11 111 11 11 29a HSV Storage Network Hardware Folder Properties Bal 88 7029 30 cab 3 E7025 26 cab 1 S 7031 32 cab 4 Sf Virtual Disks aA Hosts ao Disk Groups HA Data Replication aay Hardware Hardware Folder Properties Figure 3 2 Command View EVA Hardware Folder Properties page Continue to expand the navigation tree under the Hardware folder until you see a hardware component icon with an attention or warning icon on it hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Click the component icon to display the properties page The Operational state field
48. OPPAGE COMPUTER FAILURE OR MALFUNCTION OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES EVEN IF SUCH PARTY SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM SUCH PARTY S NEGLIGENCE TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH LIMITATION SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THIS EXCLUSION AND LIMITATION MAY NOT APPLY TO YOU 10 U S GOVERNMENT END USERS The Covered Code is a commercial item as that term is defined in 48 C F R 2 101 Oct 1995 consisting of commercial computer software and commercial computer software documentation as such terms are used in 48 C F R 12 212 Sept 1995 Consistent with 48 C F R 12 212 and 48 C F R 227 7202 1 through 227 7202 4 June 1995 all U S Government End Users acquire Covered Code with only those rights set forth herein 11 MISCELLANEOUS This License represents the complete agreement concerning subject matter hereof If any provision of this License is held to be unenforceable such provision hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Appendix D Storage Networking Industry Association Public License shall be reformed only to the extent necessary to make it enforceable This License shall be governed by California law provisions except to the extent applicable law if
49. ORAGE NETWORKING INDUSTRY ASSOCIATION PUBLIC LICENSE Version 1 1 1 Definitions 1 1 Commercial Use means distribution or otherwise making the Covered Code available to a third party 1 2 Contributor means each entity that creates or contributes to the creation of Modifications 1 3 Contributor Version means the combination of the Original Code prior Modifications used by a Contributor and the Modifications made by that particular Contributor 1 4 Covered Code means the Original Code or Modifications or the combination of the Original Code and Modifications in each case including portions thereof 1 5 Electronic Distribution Mechanism means a mechanism generally accepted in the software development community for the electronic transfer of data 1 6 Executable means Covered Code in any form other than Source Code 1 7 Initial Developer means the individual or entity identified as the Initial Developer in the Source Code notice required by Exhibit A 1 8 Larger Work means a work which combines Covered Code or portions thereof with code not governed by the terms of this License 1 9 License means this document hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions 120 Appendix D Storage Networking Industry Association Public License 1 10 Licensable means having the right to grant to the maximum extent possible whether at the time of the initial grant or subsequently acquir
50. Remove Software The Remove Application page displays Click hp StorageWorks SMI S for EVA Click Remove The Remove Application page displays a remove application confirmation message Click OK to remove SMI S EVA The following message displays Application has been removed See below for details if any hp StorageWorks SMI S for EVA lt Date gt lt Time gt Uninstall Complete Caution Clicking OK in step 9 initiates the removal of SMI S EVA software from the Storage Management Appliance Verify that the hp StorageWorks SMI S for EVA entry is not present on the Manage Tools page Installing SMI S EVA on the Storage Management Appliance You can use two methods to install the SMI S EVA software Installing from a CD ROM Installing from a local disk on the Storage Management Appliance See Troubleshooting SMI S EVA for help with common SMI S EVA problems hp StorageWorks Enterprise Virtual Array Updating Product 85 Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Installing from a CD ROM 86 Complete the following procedure to install SMI S EVA v3 2 on the Storage Management Appliance from the Command View EVA CD 1 2 pn a 10 11 Close all browser windows Microsoft Management Console MMC sessions Terminal Services sessions and Java applets that are open on the Storage Management Appliance From a client computer launch a Web browser and brow
51. Status Informational e tting H Manage Tools Maintenance Configure and maintain the Storage Management Appliance Discovery Configure discovery service operations and settings Manage Tools Control applications and services on the Storage Management Appliance Licensing Manage software licenses Automation Automate storage management tasks Diagnostics Test email and SNMP trap settings Appliance Name APPLIANCE NAME ae aT E tf ie p wo View and configure all the Features options and services available on the HP Openview Storage Management Appliance Users Create modify and delete Storage Management Appliance users Groups Import modify and remove Storage Management Appliance groups Network Manage essential network properties and settings Notification Configure and manage event notification settings Remote Access Assign and maintain inter application passwords Figure 3 22 Storage Management Appliance software Settings page 5 Click Manage Tools The Manage Tools page displays hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions 53 Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp OpenView storage management appliance i Status Informational Appliance Name gt APPLIANCE NAME E oe ee Home Je Status Settings Help Maintenance Manage Toole TUcensing Notification Automation Remote Ac
52. Table 2 2 Table 2 3 and Table 2 4 to ensure that you are using compatible software versions Note Use Appendix B Software Version Worksheet to collect important version information as you read through this manual and perform the procedures The HP StorageWorks Command View EVA v3 2 software is compatible with the following Software e HP StorageWorks Virtual Controller Software VCS v3 020 recommended version e HP OpenView Storage Management Appliance software v2 1 required Hardware e HP OpenView Storage Management Appliance I II or III e HSV110 controller EVA5000 e HSV100 controller EVA3000 Note Refer to the release notes for the host operating system to determine which version of HP StorageWorks Secure Path and service packs you should use See Table 1 3 for a list of host server documents hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 2 Software Compatibility Matrices Table 2 1 indicates the compatible versions of element manager software and storage system software Command View EVA v3 2 is compatible with several versions of VCS however the recommended VCS version is VCS v3 020 If you are running a version of VCS that is not listed in this table for instance VCS v1 01 you should upgrade to a later version of VCS Caution After you have upgraded a storage system to v3 020 or later you should not downgrade the initialized storage system
53. This License and the rights granted hereunder will terminate automatically if You fail to comply with terms herein and fail to cure such breach within a reasonable time after becoming aware of the breach All sublicenses to the Covered Code which are properly granted shall hp StorageWorks Enterprise Virtual Array Updating Product 123 Software Instructions 124 Appendix D Storage Networking Industry Association Public License survive any termination of this License Provisions which by their nature must remain in effect beyond the termination of this License shall survive 8 2 If You initiate litigation by asserting a patent infringement claim excluding declaratory judgment actions against Initial Developer or a Contributor the Initial Developer or Contributor against whom You file such action is referred to as Participant alleging that a a such Participant s Contributor Version directly or indirectly infringes any patent then any and all rights granted by such Participant to You under Sections 2 1 and or 2 2 of this License shall upon 60 days notice from Participant terminate prospectively unless if within 60 days after receipt of notice You either i agree in writing to pay Participant a mutually agreeable reasonable royalty for Your past and future use of Modifications made by such Participant or ii withdraw Your litigation claim with respect to the Contributor Version against such Participant If within 60 days of notic
54. UX Installation Guide HP StorageWorks Business Copy EVA MA EMA Host Agent v2 2 for IBM AIX Installation Guide HP StorageWorks Business Copy EVA MA EMA Host Agent v2 2 for Sun Solaris Installation Guide HP StorageWorks Business Copy EVA MA EMA Host Agent v2 2 for Windows Installation Guide HP StorageWorks Business Copy EVA MA EMA Server v2 2 Installation Guide If you are running Business Copy EVA and Continuous Access EVA you should also read HP StorageWorks Business Copy EVA MA EMA v2 2 Using BC with Continuous Access EVA and Data Replication Manager Application Notes hp StorageWorks Enterprise Virtual Array Updating Product 97 Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Step 12 Upgrading Continuous Access EVA if installed Estimated Time to Complete 45 minutes If you installed a Continuous Access EVA v1 1 license in Step 7 Loading the add on licenses you will have to upgrade Continuous Access EVA on the Storage Management Appliance For complete upgrade instructions please refer the HP StorageWorks Continuous Access User Interface V1 1a Installation Guide Step 13 Migrating Network View to Storage Area Manager Estimated Time to Complete 45 minutes If HP SANworks Network View software is installed on your Storage Management Appliance you must migrate your Network View environment into Storage Area Manager For instructions on how to remove Network View from the Storage Manageme
55. VA and the HSV Storage Network Properties page displays hp StorageWorks Enterprise Virtual Array Updating Product 67 Software Instructions 68 Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp StorageWorks command view eva Appliance i Appliance 11 111 11 11 HSV Storage Network Properties HSY Storage System Network Properties Total sv systems 3 Total storage space 49464 69 GB Storage space used 12302 25 GB Available storage space 37162 45 GB Figure 3 37 Command View EVA HSV Storage Network Properties page 5 Click Help in the Session pane hp StorageWorks command view eva help gt Welcome to HP StorageWorks Command View EVA Online Help To access a help module choose a button in the Session pane above This interactive help interface includes information about e Home Description of the help system Command View EVA GUI and Enterprise Virtual Array storage system e Agent Description of the management agent and browser options available in the Command View EVA Session pane e v2 Description of Version 2 of the Command View EVA software e v3 Description of Version 3 of the Command View EVA software Figure 3 38 Command View EVA Online Help 6 Click About in the Help tool bar The About page displays the software version of Command View EVA hp StorageWorks Enterprise Virtual Array Updating Product Software Instruc
56. actual knowledge that a license under a third party s intellectual property rights is required to exercise the rights granted by such Contributor under Sections 2 1 or 2 2 Contributor must include a text file with the Source Code distribution titled LEGAL which describes the claim and the party making the claim in sufficient detail that a recipient will know whom to contact If Contributor obtains such knowledge after the Modification is made available as described in Section 3 2 Contributor shall promptly modify the LEGAL file in all copies Contributor makes available thereafter b Contributor API s If Contributor s Modifications include an application programming interface and Contributor has actual knowledge of patent licenses which are reasonably necessary to implement that API Contributor must also include this information in the LEGAL file c Representations Contributor represents that except as disclosed pursuant to Section 3 4 a above Contributor believes that Contributor s Modifications are Contributor s original creation s and or Contributor has sufficient rights to grant the rights conveyed by this License 3 5 Required Notices You must duplicate the notice in Exhibit A in each file of the Source Code If it is not possible to put such notice in a particular Source Code file due to its structure then You must include such notice in a location such as a relevant directory where a user would be most likely to look f
57. age Tools page click Settings on the Storage Management Appliance home page and then click Manage Tools Verify that the directory C Program Files Hewlett Packard SMI S EVAProvider exists on the Storage Management Appliance Configuring SMI S EVA You must complete the post installation steps in this section before you can use SMI S EVA Post installation steps After SMI S EVA is installed add 127 0 0 1 to the list of recipients who receive events generated by every HSV pair connected to the management appliance This can be done using the hp StorageWorks Storage Management Appliance software In addition configure the event and host notifications as indicated in Configuring event and host notifications The configuration files for setting up the SMI S EVA service are in the following directory where SMI S is installed C Program Files Hewlett Packard SMI S cimom hp StorageWorks Enterprise Virtual Array Updating Product 89 Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Modify the configuration files as indicated in Table 3 5 Table 3 5 Configuration Files File Description EVAprovider properties Used for configuring the provider cim properties CIMOM related parameters for enabling SSL JAAS and so on JAAS policy Used for configuring an access control list You can manually edit the configuration files by connecting through Windows Terminal Services After editin
58. anagement Appliance software v2 0 Service Pack 3 Storage Management Appliance software v2 0 Service Pack 4 Changing the default maximum log size The default maximum log file size for the Storage Management Appliance software v2 1 is 16 MB for the Event log and 8 MB for the Audit log Previously in v2 0 the maximum log file size was 512 MB for both logs 40 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Caution If you have Audit or Event log files that are larger than the new maximum sizes and you want fo retain them back up the logs before you upgrade the Storage Management Appliance software from v2 0 to v2 1 The Storage Management Appliance software will delete the log files if they exceed the default maximum sizes Upgrading the Storage Management Appliance Software from v2 0 to v2 1 If you are running Storage Management Appliance software v1 0C please refer to the instructions in the HP OpenView Storage Management Appliance Software Update Installation Card If you are running Storage Management Appliance software v2 0 or later perform the following steps to upgrade to v2 1 AN Caution You cannot update the Storage Management Appliance software using a Terminal Services session You must log in to the Storage Management Appliance software using a remote browser 1 From a client computer laun
59. any provides otherwise excluding its conflict of law provisions The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded Any law or regulation which provides that the language of a contract shall be construed against the drafter shall not apply to this License 12 RESPONSIBILITY FOR CLAIMS As between Initial Developer and the Contributors each party is responsible for claims and damages arising directly or indirectly out of its utilization of rights under this License and You agree to work with Initial Developer and Contributors to distribute such responsibility on an equitable basis Nothing herein is intended or shall be deemed to constitute any admission of liability 13 MULTIPLE LICENSED CODE Initial Developer may designate portions of the Covered Code as Multiple Licensed Multiple Licensed means that the Initial Developer permits you to utilize portions of the Covered Code under Your choice of this License or the alternative licenses if any specified by the Initial Developer in the file described in Exhibit A 14 ACCEPTANCE This License is accepted by You if You retain use or distribute the Covered Code for any purpose EXHIBIT A The SNIA Public License The contents of this file are subject to the SNIA Public License Version 1 0 the License you may not use this file except in compliance with the License You may obtain a copy of the License at http
60. arts up automatically Verifying the Storage Management Appliance Software version 1 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions From a client computer launch a Web browser and browse to the Storage Management Appliance using the following format http lt appliance_name gt Note The default appliance name for a Storage Management Appliance hardware version 1 0 begins with swma and includes the last 6 characters of the appliance serial number If the Storage Management Appliance software was restored using the Quick Restore CD v2 0 then the default appliance name begins with sma and includes all 12 characters of the appliance serial number The default appliance name for a Storage Management Appliance II begins with sma and includes all 12 characters of the appliance serial number The default appliance name for a Storage Management Appliance III begins with sma and includes all 10 characters of the appliance serial number The serial number is displayed on a sticker which is usually pasted to the lower right side of the appliance when viewed from the front Log in to the Storage Management Appliance software using a valid username and password Note You must have administrator privileges Click Help in the tool bar The welcome page of online help for the Storage Management Appliance software displays the current version of the software 45 46 Contents
61. ata Replication E7029 30 cab3 Operational state A Good Hardware Initialized a8 E7025 26 cab 1 Node World Wide Name E E 5000 1FE1 5000 DACO Type HS 110 Version 3000 6005 08b4 0001 0253 0003 5000 00e9 0000 Console LUN fo 0 ID Time 28 Aug 2003 16 00 21 Licensed features Yes Yes Data replication Yes Capacity eee Policies 16397 41 GB ici Device addition Manual Disk replacement Available 16306 37 GB Figure 3 43 Command View EVA Initialized Storage System Properties page 3 Check the status of all hardware components in the storage system Clear all of the hardware errors before proceeding to the next step IN Caution If you do not clear all of the hardware errors before you load the new system software you risk losing all hardware related error reports after you load the new system software 4 Optional If you are performing an offline upgrade stop all applications running on the host machines that have access to the storage system you are upgrading After you have completed the storage system software upgrade you can start the applications on the host machines 5 Disable the failsafe mode on all DR groups hp StorageWorks Enterprise Virtual Array Updating Product 75 Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Caution You cannot load code onto the controllers if e The storage configuration is b
62. ation page displays 5 To complete the host notification configuration click OK SMI S EVA uses a SSL server side certificate to help clients securely communicate with the SMLI S server A self signed certificate hnpSMIS cert is packaged with SMI S EVA The certificate is located in the following directory C Program Files Hewlett Packard SMI S cimom The certificate can be replaced with a different certificate by the administrator Be sure to retain the certificate name hpSMIS cert A client that wants to use SSL must copy the certificate from C Program Files Hewlett Packard SMI S cimom and put it into its trust store A trust store is a repository of trusted certificates that are recognized by the client program Once the SMI S certificate is trusted by a client program the client communicates with the SML S server using SSL SSL helps secure the client server communication by providing hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 clients with the ability to authenticate the entity claiming to be the SMI S server and also by protecting the integrity of the transmitted data Port occupation The CIMOM by default runs on port 5988 in both SSL and non SSL modes If this port is occupied by another process the CIMOM searches for subsequent ports For example if port 5988 is occupied the CIMOM searches for 5989 and 5990 ports If
63. bles password access to the storage system hp StorageWorks Enterprise Virtual Array Updating Product 83 Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Step 10 Installing SMI S EVA optional HP StorageWorks SMI S EVA v3 2 provides the Storage Management Initiative Specification SMI S interface for the management of HP StorageWorks EVA arrays SMI S EVA runs as a service by default and starts when Command View EVA is started For information about manually starting and stopping SMI S EVA see Starting and stopping SMI S EVA You can install SMI S EVA v3 2 after installing Command View EVA v3 2 Note After installation change the default user names and passwords using UserAccountsManager bat See UserAccountsManager bat for more information To install SMI S EVA perform the procedures detailed in the following sections e Uninstalling SMI S EVA e Installing SMI S EVA on the Storage Management Appliance e Verifying SMI S EVA installation e Configuring SMI S EVA e Enabling SSL Uninstalling SMI S EVA 84 You must uninstall the previous version of SMI S EVA before you install version 3 2 of SMI S EVA To uninstall a previous version of SMI S EVA perform the following steps 1 Close all browser windows MMC sessions Terminal Services sessions and Java applets that are open on the desired Storage Management Appliance Note Closing these windows and sessions ensure
64. bout this Guide topics include e Conventions e Rack stability e Getting help hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions About this Guide Conventions Conventions consist of the following e Document conventions e Text symbols e Equipment symbols Document conventions The document conventions included in Table 1 apply in most cases Table 1 Document Conventions Element Convention Cross reference links Blue text Figure 1 Key and field names menu Bold items buttons and dialog box titles File names application names alics and text emphasis User input command and Monospace font directory names and COMMAND NAMES are uppercase system responses output monospace font unless they are and messages case sensitive Variables lt monospace italic font gt Website addresses Blue sans serif font text http www hp com Text symbols The following symbols may be found in the text of this guide They have the following meanings AN Warning Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or death AN Caution Text set off in this manner indicates that failure to follow directions could result in damage to equipment or data Note Text set off in this manner presents commentary sidelights or interesting points of information 10 hp StorageWo
65. ce that manages communications between host systems and other devices Controllers typically differ by the type of interface to the host and provide functions beyond those the devices support A significant occurrence involving any storage system hardware or software component reported by the controller to Command View EVA Two interconnected controller modules which together control a physical disk array A controller pair and the disk array together constitute a storage system A Command View EVA graphical user interface GUTI display component that defines the action required to correct a problem A disk drive enclosure EMU condition that occurs when one or more disk drive enclosure elements have failed or are operating outside of their specifications The failure of the element makes continued normal operation of at least some elements in the enclosure impossible Some enclosure elements may be able to continue normal operations Only an UNRECOVERABLE condition has precedence This condition has precedence over NONCRITICAL errors and INFORMATION condition hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions disk drive enclosure disk drive enclosure event disk group EIP Element Manager GUI element EMU enclosure Enterprise Virtual Array Enterprise Virtual Array rack event fabric Fibre Channel 128 Glossary A unit that holds storage system devices such as disk drives powe
66. cense 6 3 Derivative Works If You create or use a modified version of this License which you may only do in order to apply it to code which is not already Covered Code governed by this License You must a rename Your license so that the phrases Storage Networking Industry Association SNIA or any confusingly similar phrase do not appear in your license except to note that your license differs from this License and b otherwise make it clear that Your version of the license contains terms which differ from the SNIA Public License Filling in the name of the Initial Developer Original Code or Contributor in the notice described in Exhibit A shall not of themselves be deemed to be modifications of this License 7 DISCLAIMER OF WARRANTY COVERED CODE IS PROVIDED UNDER THIS LICENSE ON AN AS IS BASIS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION WARRANTIES THAT THE COVERED CODE IS FREE OF DEFECTS MERCHANTABLE FIT FOR A PARTICULAR PURPOSE OR NON INFRINGING THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE COVERED CODE IS WITH YOU SHOULD ANY COVERED CODE PROVE DEFECTIVE IN ANY RESPECT YOU NOT THE INITIAL DEVELOPER OR ANY OTHER CONTRIBUTOR ASSUME THE COST OF ANY NECESSARY SERVICING REPAIR OR CORRECTION THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS LICENSE NO USE OF ANY COVERED CODE IS AUTHORIZED HEREUNDER EXCEPT UNDER THIS DISCLAIMER 8 TERMINATION 8 1
67. cess Manage Tools view start and stop services and applications Search Application H I gt Go l Application Version State Tasks m Automation Manager i 7 2 00 Running O command view eva 3 0 0 390 Running Compaq Management Agents 6 30 Running C HSG Element Manager 1 0 5 0 Running License Manager 1 02 Running C Management Appliance 21 Running Back l Figure 3 23 Storage Management Appliance software Manage Tools page 6 Select the command view eva checkbox Note The page content varies depending on the current element manager version you are using If you are using Command View EVA 2 1 or earlier the page displays HSV Element Manager If you are using Command View EVA v3 0 or later the page displays command view eva Depending on your current product version please select the appropriate element manager 7 Click Stop in the Tasks column The Stop Applications wizard displays hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp OpenView storage management appliance i Status Informational Appliance Name Microsoft n APPLIANCE NAME Powered e i ee Home Stop Applications Stop Applications Stop the following applications and their services command view eva Cen poe a Figure 3 24 Storage Ma
68. ch a Web browser and browse to the Storage Management Appliance using the following format http lt appliance_name gt Note The default appliance name for a Storage Management Appliance hardware version 1 0 begins with swma and includes the last 6 characters of the appliance serial number If the Storage Management Appliance software was restored using the Quick Restore CD v2 0 then the default appliance name begins with sma and includes all 12 characters of the appliance serial number The default appliance name for a Storage Management Appliance Il begins with sma and includes all 12 characters of the appliance serial number The default appliance name for a Storage Management Appliance III begins with sma and includes all 10 characters of the appliance serial number The serial number is displayed on a sticker which is usually pasted to the lower right side of the appliance when viewed from the front 2 Log in to the Storage Management Appliance software using a valid username and password Note You must have administrator privileges 3 Insert the Storage Management Appliance software v2 1 Update CD ROM in to the CD ROM drive of the Storage Management Appliance 4 Click Settings in the tool bar The Settings page displays hp StorageWorks Enterprise Virtual Array Updating Product 41 Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp OpenView storage management
69. d storage system hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Step 6 Upgrading Command View EVA Estimated Time to Complete 45 minutes This section contains the following procedures e Upgrading to Command View EVA v3 2 e Verifying the Command View EVA version You must upgrade to Storage Management Appliance software v2 1 before you upgrade to Command View EVA v3 2 See Step 3 Upgrading the Storage Management Appliance for more information You must be running HSV Element Manager v2 0 or later to upgrade to Command View EVA v3 2 You cannot upgrade from HSV Element Manager v1 0 to Command View EVA v3 2 To upgrade from HSV Element Manager v1 0 to HSV Element Manager v2 0 please refer to SANworks by Compaq Upgrade Instructions for Enterprise Virtual Array Table 3 3 describes the proper upgrade paths to Command View EVA v3 2 Table 3 3 Command View EVA Upgrade Paths Current Command View Upgrade Path EVA Version HSV Element Manager v2 0 HOV Bement Monegerv 203 1 Upgrade to Command View EVA v3 1 Command View EVA v2 1 2 Upgrade to Command View EVA Command View EVA v3 0 a Command View EVA v3 0a Command View EVA v3 1 Upgrade to Command View EVA v3 2 The installation of Storage Management Appliance software v2 1 automatically installed Command View EVA v3 0a over your previous element manager vers
70. e a reasonable royalty and payment arrangement are not mutually agreed upon in writing by the parties or the litigation claim is not withdrawn the rights granted by Participant to You under Sections 2 1 and or 2 2 automatically terminate at the expiration of the 60 day notice period specified above 8 3 If You assert a patent infringement claim against Participant alleging that such Participant s Contributor Version directly or indirectly infringes any patent where such claim is resolved such as by license or settlement prior to the initiation of patent infringement litigation then the reasonable value of the licenses granted by such Participant under Sections 2 1 or 2 2 shall be taken into account in determining the amount or value of any payment or license 8 4 In the event of termination under Sections 8 1 or 8 2 above all end user license agreements excluding distributors and resellers which have been validly granted by You or any distributor hereunder prior to termination shall survive termination 9 LIMITATION OF LIABILITY UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY WHETHER TORT INCLUDING NEGLIGENCE CONTRACT OR OTHERWISE SHALL YOU THE INITIAL DEVELOPER ANY OTHER CONTRIBUTOR OR ANY DISTRIBUTOR OF COVERED CODE OR ANY SUPPLIER OF ANY OF SUCH PARTIES BE LIABLE TO ANY PERSON FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF GOODWILL WORK ST
71. e Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp StorageWorks E Appliance command view eva Appliance 11 111 11 11 29o HSV Storage Network Code Load Storage System 88 Uninitialized Storage System Next step Cancel E af Hardware Complete the following steps to update the operating code in your storage system 88 7025 26 i 38 SRS Atar ee conte aes Jour srorage cyeiem firmware image file 88 Uninitialized Storage System 9 Browse i STEP 2 Upload your firmware image file Click the Next Step button to upload the firmware image file to your management appliance Figure 3 45 Command View EVA Code Load Storage System Page 1 8 Insert the installation CD ROM into the computer from which you are browsing 9 Click Browse and select the file containing version 3 020 of the storage system software from the installation CD ROM The standard format for the filename is ent vxxxx sss where xxxx represents the version number Select the file named entv3020 sss 10 Click Next Step The Code Load Storage System Page 2 displays hp StorageWorks Enterprise Virtual Array Updating Product 77 Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp StorageWorks Appliance command view eva Appliance 11 111 11 11 29a HSV Storage Network Code Load Storage System 8 7025 26 2 9 7031 32 STEP 3
72. e before calling e Technical support registration number if applicable e Product serial numbers e Product model names and numbers e Applicable error messages e Operating system type and revision level e Detailed specific questions HP storage website The HP website has the latest information on this product as well as the latest drivers Access storage at http www hp com country us eng prodserv storage html From this website select the appropriate product or solution HP authorized reseller For the name of your nearest HP authorized reseller e Inthe United States call 1 800 345 1518 e In Canada call 1 800 263 5868 e Elsewhere see the HP website for locations and telephone numbers http www hp com hp StorageWorks Enterprise Virtual Array Updating Product 13 Software Instructions Chapter 1 Getting Started 15 This chapter provides information about the intended audience required kits and reference documentation Please ensure that you have met the outlined requirements and possess all of the required materials before you begin the installation procedures outlined in this guide This chapter includes the following topics e Intended audience e Prerequisites Note Use Appendix B Software Version Worksheet to collect important version information as you read through this guide and perform the procedures hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapt
73. e drop down list choose hp SMI S EVA Click Next to start the installation The following message displays Installation is in progress The time taken to complete the installation depends on the size of the application and the speed of the network connection After the installation is complete the following message appears hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 12 13 Installation is complete Installing hp StorageWorks SMI S for EVA lt Date gt lt Time gt Install Complete Note In some cases the message Rebooting this Appliance displays If the installation fails for any reason the Storage Management Appliance does not permit a subsequent installation attempt for one hour following the failed attempt Attempting an installation during this one hour period displays an error message Click Finish Verify that an SMI S EVA entry is displayed on the Manage Tools page in the Storage Management Appliance software To view the Manage Tools page click Settings on the Storage Management Appliance home page and then click Manage Tools If an SMI S EVA entry is displayed the installation is complete If the entry is not displayed then go to step 8 to repeat the installation procedure Installing from a local disk on the Storage Management Appliance To install SMI S EVA v3 2 software on the Storage Manage
74. e system connected to a Windows Server 2003 rescan the disks in the storage system to verify that the storage is available to the host server You can also perform an offline upgrade of the storage system software The offline upgrade requires you to stop the applications on the host machines to avoid host access to the storage system The offline upgrade is described in Step 4 of the system software upgrade procedure To upgrade the storage system software including VCS on the HSV controllers perform the following steps Note Make sure you add the required license keys before you upgrade the VCS version See Step 7 Loading the add on licenses for more information about adding license keys See Required licenses for information about license versions 1 Open Command View EVA in your browser 2 Select a storage system in the Navigation pane Note You can select an unitialized or initialized storage system The properties page for the selected storage system displays hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp StorageWorks E Appliance command view eva Appliance 11 111 11 11 236 HSV Storage Network Initialized Storage System Properties 288 7029 20 cab 3 Save changes Set options View events Uninitialize i Virtual Disks SERA Shut down Hosts Disk Groups Identification ES D
75. e there is in the disk group hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp StorageWorks E Appliance command view eva ea alalalalal dal ail Root 29 HSV Storage Network Disk Group Properties a8 E7029 30 cab 3 Save changes Add disks Locate Ez 288 E7025 26 cab 1 Virtual Disks Hosts Identification __ eee Condition State_ ey Gey Die Cours Name Default Disk Group Operational coo a Default Disk Group state i UUID Leveling state oe e e 0005 0000 p pee O RSS Disk state Parity Capacity ZN n Ci 16601 41 GB Disk failure protection al FE a Requested level Double VraidO 2047 99 GB Actual lev Double raid1 2047 99 GB Vraid5 2047 99 GB Occupancy ns otal ozes se c A Comments E ee Figure 3 8 Command View EVA Disk Group Properties page checking free capacity 9 Check the Vraid levels for each Vdisk In Command View EVA click the Virtual Disks folder in the Navigation pane The Vdisk Folder Properties page displays hp StorageWorks Enterprise Virtual Array Updating Product 37 Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp StorageWorks command view eva E Appliance Appliance 11 111 11 11 29o HSV Storage Network Vdisk Folder Properties amp 7029 30 cab 3 Create folder Create Vdisk 288 7025
76. ed any and all of the rights conveyed herein 1 11 Modifications means any addition to or deletion from the substance or structure of either the Original Code or any previous Modifications When Covered Code is released as a series of files a Modification is A Any addition to or deletion from the contents of a file containing Original Code or previous Modifications B Any new file that contains any part of the Original Code or previous Modifications 1 12 Original Code means Source Code of computer software code which is described in the Source Code notice required by Exhibit A as Original Code and which at the time of its release under this License is not already Covered Code governed by this License 1 13 Patent Claims means any patent claim s now owned or hereafter acquired including without limitation method process and apparatus claims in any patent Licensable by grantor 1 14 Source Code means the preferred form of the Covered Code for making modifications to it including all modules it contains plus any associated interface definition files scripts used to control compilation and installation of an Executable or source code differential comparisons against either the Original Code or another well known available Covered Code of the Contributor s choice The Source Code can be in a compressed or archival form provided the appropriate decompression or de archiving software is widely available for no charge 1
77. eing changed in any way Wait until all configuration changes are completed in the Command View EVA before proceeding with a code load In a Continuous Access EVA configuration a DR group is logging merging leveling or copying Furthermore none of the DR groups can be in a failsafe locked state Click the DR group icon in the Navigation pane Check the Log State in the DR Group Properties page In a Continuous Access EVA configuration the connection between the storage systems is compromised or failed Click the Data Replication folder in the Navigation pane Check the Connection State in the Data Replication Folder Properties page In Continuous Access EVA configurations all EVA storage systems must be running normally with fully functional controller pairs If you attempt to load code onto the controllers before the above conditions are met controller operation will fail In a Continuous Access configuration after you load code onto the first controller pair for example the source controller pair you must wait at least three minutes or until the preceding conditions are met on the second controller pair 6 Click Code load A confirmation message displays Microsoft Internet Explorer pK Cancel _ Figure 3 44 Command View EVA first code load confirmation message 7 Click OK The Code Load Storage System Page 1 displays hp StorageWorks Enterprise Virtual Array Updating Product Softwar
78. elated documentation 17 release notes host kits 25 platform kits 23 remote error notification 99 required kits 18 required licenses 20 restoring Storage Management Appliance software 41 S SANworks Network View 98 serial number Storage Management Appliance 45 service packs 27 40 Settings page 41 52 SMA software v1 0c 27 SMA with Command View EVA versions 27 SMI S EVA installing 84 SNMP notification 99 software compatibility 26 software compatibility summary 25 software kits 18 138 Index Index software tracking 115 SSSU 47 Stop Applications wizard 54 stopping Command View EVA 54 Storage Area Manager 98 Storage Area Manager migration 98 Storage Management Appliance compatible with Command View EVA 27 stopping applications 54 Storage Management Appliance help 45 Storage Management Appliance II 45 Storage Management Appliance kits 19 Storage Management Appliance names 41 45 52 Storage Management Appliance software service packs 27 40 upgrade paths 40 upgrading 40 verifying version 45 with Command View EVA versions 27 Storage Management Appliance Software User Guide 17 Storage Management Appliance software v1 0c 27 Storage Management Appliance antivirus software 21 Storage Management Initiative Specification 84 Storage Node Manager 19 98 Storage Operations Manager kit 19 Storage Provisioner stopping 56 storage system checking hardware 31 checking status 31
79. ent Appliance software Stop Applications wizard successful message Storage Management Appliance software Maintenance page Storage Management Appliance software Installation Wizard ga Storage Management Appliance software Installation Wizard installation types Storage Management Appliance software Installation Wizard installation in progress message Storage Management Appliance software Installation Wizard installation see ais Storage Management Appliance software Devices page ak Storage Management Appliance software Installation Wizard FTP server installation Storage Management Appliance software Devices page Storage Management Appliance software Installation Wizard local disk installation Storage Management Appliance software Installation Wizard select file Storage Management Appliance software Devices page Command View EVA HSV Storage Network Salads page Command View EVA Online Help Command View EVA Help About page Command View EVA Management Agent Options page Command View EVA Licensing Options page Command View EVA Add a license page 3 43 3 44 3 45 3 46 3 47 3 48 3 49 3 50 3 51 3 52 3 53 Command View EVA Initialized Storage System Properties page Command View EVA first code load confirmation message Command View EVA Code Load Storage System Page 1 Command View EVA Code Load Storage System Pa
80. er 1 Getting Started Intended audience This document is intended for customers who need to upgrade the StorageWorks Enterprise Virtual Array EVA from v2 006 or later to v3 020 Note You should read the entire guide before beginning any procedure Before performing the procedures in this guide you should be familiar with the following e HP StorageWorks Enterprise Virtual Arrays e SANs and storage systems e HP StorageWorks Command View EVA e HP OpenView Storage Management Appliance and HP OpenView Storage Management Appliance software Note HP recommends that you review the documentation listed in Table 1 1 to familiarize yourself with the various hardware and software components For the latest version of these Instructions and other Enterprise Virtual Array 5000 EVA5000 documentation access the EVA5000 documentation website at http h18006 www1 hp com products storageworks enterprise documentation html For the latest version of Enterprise Virtual Array 3000 EVA3000 documentation access the EVA3000 website at http h18006 www 1 hp com products storageworks eva3000 index html and click technical documentation During the upgrade process you install software on the Storage Management Appliance and the HSV controllers You will be using the Storage Management Appliance software Command View EVA and the Operator Control Panel OCP on the HSV controller hp StorageWorks Enterprise Virtual Array Updating
81. erprise Virtual Array Updating Product Software Instructions Flowchart 2 107 Does each disk Correct the disk group contain at group least 8 disk drives configuration Is there 5 free disk space in each disk group Yes Check the Vraid levels for each Ydisk Are there Change your Ydisk Vdisks with configuration if Vraid0 desired Verify that there are no configuration changes in progress Back up your data 108 Appendix A Software Upgrade Flowchart Flowchart 3 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Appendix A Software Upgrade Flowchart Log into the Storage Management Appliance software from a remote browser Install the Storage Management Appliance software v2 1 Verify the software No version Is the version correct Yes Do your ho servers require upgrading No Upgrade your host servers hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Disable password Does the storage Clear the system use a password on the storage system in password HSY controller Command View 109 Stop Command View EVA on the Storage Management Appliance Choose the Command View EVA installation method Install Command View EVA v3 2 Launch Command View EVA No Verify the software version Is the ve
82. ett Packard The information contained in this document is subject to change without notice Compaq Computer Corporation is a wholly owned subsidiary of Hewlett Packard Company Microsoft MS DOS MS Windows Windows Windows NT and Windows Server are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group Java and Solaris are trademarks of Sun Microsystems Inc Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc Linux is a registered trademark of Linus Torvalds Symantec Norton AntiVirus is a trademark of Symantec Corporation McAfee and NetShield are registered trademarks of Network Associates Inc VirusScan is a trademark of Network Associates Inc Trend Micro and ServerProtect are trademarks of Trend Micro Inc eTrust and InoculateIT are trademarks of Computer Associates International Inc Hewlett Packard Company shall not be liable for technical or editorial errors or omissions contained herein The information is provided as is without warranty of any kind and is subject to change without notice The warranties for Hewlett Packard Company products are set forth in the express limited warranty statements for such products Nothing herein should be construed as constituting an additional warranty Printed in the U S A hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Sixth Edit
83. ew eva HSG element manager Devices The links on this page allow you to discover configure and manage devices in your storage environment including disk arrays controllers switches hubs and servers Discovered Devices A command view eva Show all devices discovered in your storage Manage and configure RAID array systems that are environment based on HS controllers HSG element manager gana Manage and configure RAID array systems that are based on HSG controllers Figure 3 31 Storage Management Appliance software Devices page 12 Verify that a command view eva entry exists on the Devices page Does an entry exist e Yes Go to Verifying the Command View EVA version e No Return to step 4 to repeat the installation Installing Command View EVA from an FTP server To install Command View EVA from an FTP server perform the following steps 1 Click the Install Software option An Installation Wizard page displays 2 Click Next at the bottom of the page 3 Choose FTP Server 4 Click Next at the bottom of the page 62 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp OpenView storage management appliance i Appliance Name g g PP i Status Informational PHEA 4 Home T Status Settings Help Maintenance Discovery Manage Tools Notification Automation Installation Wizard Remote Access Diagnostic
84. g the configuration parameters be sure to restart the SMI S EVA service 90 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 EVAprovider properties Configure EVAprovider properties files as indicated in Table 3 6 Table 3 6 Evaprovider properties Item Description Apiserver Server name where the Command View EVA runs usually localhost UserName UserName used to connect to the Command View EVA This field is required if Apiserver is not set to Localhost PortNumber Command View EVA runs on 12301 port PassWord Password used to connect to the Command View EVA This field is required if Apiserver is not set to Localhost NameSpace Represents the namespace supported by the provider The default value is root EVA DEBUG Enables the debug option if you set its value to true To disable the debug option set its value to false If you enable the debug option the debug data for example xml packets is stored in the debug files in the CIMOM directory All debug files are stored in the following directory C ProgramFiles Hewlett Packard SMI S cimom MAX_LOG_FILES Indicates the maximum number of log files that are allowed in the cimom directory You can use it to limit the debug data that accumulates in the directory This action removes the old data in a cyclic fashion In addition the timestamp which is appended as
85. ge 2 Command View EVA file confirmation message Command View EVA upgrade confirmation message Command View EVA command in progress message Command View EVA Code Load Storage System Page 3 Command View EVA EMU firmware update message Command View EVA Initialized Storage System Properties page Command View EVA Enable Password Access to a Storage System page List of Tables 1 Document Conventions C1 Related Documentation Recommended Browsers and JREs Reference Documents Element Manager Software and Storage System Software Compatibility Enterprise Virtual Array Type and VCS Compatibility as Element Manager Software and Storage Management Appliance Software Compatibility Element Manager Software and Add on Licenses Compatibility Storage Management Appliance Software Upgrade Paths Time Estimates for Host Server Upgrades Bs it Command View EVA Upgrade Paths VCS Storage System Software py PERS Paths Configuration Files Evaprovider properties Cim properties File Software Version Worksheet Troubleshooting Tips for SMI S EVA About this Guide This guide provides information to help you e Upgrade the Storage Management Appliance software Command View EVA and Virtual Controller Software e Downgrade the Virtual Controller Software This guide does not provide information about upgrading or changing the Enterprise Virtual Array hardware A
86. grouped Disks C Data Replication Bea Harter ag Rack 1 Name Disk Enclosure 13 Operational Controller Enclosure World Wide ID state EMW Disk Enclosure 13 5000 1FE1 0021 1690 Language EMU Operational stat 02020071 Location Loop Pair LoopPair2 Audible Alarm irmware version g Bay 14 Rightmosi Figure 3 4 Command View EVA Disk Enclosure Properties page checking the firmware version e Inthe EMU group record the number listed in the Firmware version field f Repeat step d and step e for each disk enclosure in the rack If there is more than one rack in the storage system record the firmware version for each disk enclosure in the storage system Verify that there are no hardware components in the Unmappable Hardware folder a Expand the navigation tree under the Hardware folder in the Navigation pane b Click the Unmappable Hardware folder Hardware components can be placed in the Unmappable Hardware folder for several reasons For example hardware components can be placed in the Unmappable Hardware folder when the I O modules on a disk enclosure are not working the controllers restart or there is a hardware failure If there are any hardware components listed under this folder determine why they are listed there and fix the problems Using Command View EVA examine the controller event log Verify that no Critical events occurred in the last 48
87. he risk of personal injury or damage to the equipment observe local occupational health and safety requirements and guidelines for manually handling material hp StorageWorks Enterprise Virtual Array Updating Product 11 Software Instructions Rack stability 12 About this Guide Rack stability protects personnel and equipment AN Warning To reduce the risk of personal injury or damage to the equipment be sure that e The leveling jacks are extended to the floor e The full weight of the rack rests on the leveling jacks e In single rack installations the stabilizing feet are attached to the rack e In multiple rack installations the racks are coupled Only one rack component is extended at any time A rack may become unstable if more than one rack component is extended for any reason hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions About this Guide Getting help If you still have a question after reading this guide contact an HP authorized service provider or access our website http h18006 www1 hp com products storageworks enterprise documentation html HP technical support Telephone numbers for worldwide technical support are listed on the following HP website http www hp com support From this website select the country of origin Note For continuous quality improvement calls may be recorded or monitored Be sure to have the following information availabl
88. hould be authorized before it is executed If EnableCompleteAuthorization is set to true the value of EnableBasicAuthorization is ignored EnableSSL Set to true to enable SSL LogResponseSeparate Set fo true to separate the requests and response packets LogFilesCount Set fo true to track total number of files and to remove old data in a cyclic fashion MaxLogFileSize Set to true to indicate the maximum size of the debug file UserAccountsManager bat 92 User accounts are organized into groups and a set of permissions are assigned to each group using JAAS To manage the user accounts use the script file UserAccountsManager bat located in the home directory This is the directory where the CIM Object Manager is installed Typically it is in C Program Files Hewlett Packard SMI S cimom To find the list of switch options supported run this script file with the h option To list the available groups and users execute this command UserAccountsManager LG Note There is no other input parameter other than LG to list the available groups and users Currently the available groups are Administrator and User There are no commands to add or remove the groups User accounts in the Administrator group have complete control of all operations User accounts in the User group can only execute read only operations To add a user execute this command UserAccountsManager AU G lt Group gt U
89. hours a Click a storage system icon in the Navigation pane b Click View Events The View Events page displays hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp StorageWorks S E Appliance command view eva Appliance 11 111 11 11 2 HSV Storage Network View Events 8 E7029 30 cab 3 o 2 8 7025 26 cab 1 t Virtual Disks g Management Agent Event Log Hosts E Controller Event Log piet Groups Controller Termination Event Log Data Replication Hardware 8 E7031 32 cab 4 Figure 3 5 Command View EVA View Events page c Click Controller Event Log The Controller Events page displays in a new browser window Controller Events Initialized system OK Get log file Get parse file Send parse file Display Range fi 400 Previous group l Next group Controller A 5005 08b4 0001 10d7 0000 0000 0000 0000 controllers Controller B 5005 08b4 0001 110c 0000 0000 0000 0000 Date Time Controller Description 16 28 54 289 28 Aug 2003 Controller B 09070005 The state of the Fibre Channel port identified in the attribute value str field and located on the rear panel of the HSV110 controller identified in the handle field has transitioned to the NORMAL state S Corrective action code 00 16 28 54 287 28 Aug 2003 Controller B D More details 420
90. hp StorageWorks Enterprise Virtual Array Updating Product 49 Software Instructions 50 Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp StorageWorks E Appliance command view eva Appliance 11 111 11 11 R o0 t View 29a HSV Storage Network Disable Password Access to Storage System E7029 30 cab 3 Cancel E 8 E7025 26 cab 1 Ela E7031 32 cab 4 If you remove password access from your storage subsystem you must configure your management agent to match Disable password access by selecting the storage system to delete from your management agent s WWN password list Click the Disable password button to complete this action 5000 1FE1 5000 DACO v Figure 3 19 Command View EVA Disable Password Access to Storage System page 5 Select the storage system World Wide Node Name from the drop down list Note Make sure you select the storage system from which you cleared passwords using the OCP on the HSV controller 6 Click Disable Password A message box displays Disable password access x e You are requesting the deletion of the storage system from the list of known systems This action will make the system unmanageable by Command View EVA until you clear the password on the controllers Are you sure you wish to continue xes no Java Applet Window Figure 3 20 Command View EVA Disable password access message box 7 Click Yes to disable the password for the selecte
91. indicates if there is a hardware error hp StorageWorks i Appliance command view eva Appliance 11 111 11 11 Galery creas Disk Enclosure Properties E Default Disk Group Save changes Locate T Ungrouped Disks Data Replication B6 Hardware BB Rack1 _ S Controller Enclosure world Wide ID EAW Disk Enclosure 13 5000 1FE1 0021 1690 6 Bay 1 Leftmost Location Seay Bay 3 g Bay 4 Audible Alarm g Bay 6 State 6 ae Enabled Disabled Bays Last Enclosure Event z Bay 9 ge Bay 11 ay 12 _ pay 13 Bay 14 Rightmost Figure 3 3 Command View EVA Disk Enclosure Properties page checking operational states 3 Record the Environmental Monitoring Unit EMU firmware version a Click the storage system icon in the Navigation pane The Initialized Storage System page displays b Click the Hardware folder in the Navigation pane The Hardware Folder Properties page displays c Expand the navigation tree under the Rack icon d Click the Disk Enclosure icon in the Navigation pane The Disk Enclosure Properties page displays hp StorageWorks Enterprise Virtual Array Updating Product 33 Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp StorageWorks s E Appliance command view eva Appliance 11 111 11 11 Fe SmE Disk Enclosure Properties 8 Default Disk Group Save changes Locate 2 Un
92. ing VCS v3 020 VCS v3 014 VCS v2 006 HP OpenView Storage Management Appliance Software v2 1 kit 222799 B26 In addition to documentation this kit contains the following e HP OpenView Storage Management Appliance Software v2 1 CD This CD can also be obtained from the following website http h18000 www1 hp com products sanworks softwaredrivers managementappliance index html HP OpenView Storage Operations Manager v1 1 Media and Documentation kit T2538BA or HP OpenView Storage Operations Manager v1 1 Migration Media and Documentation Kit T2543BA In addition to documentation this kit contains the following e HP StorageWorks Command View EVA v3 2 CD This CD contains the following e Command View EVA v3 2 e HP StorageWorks SMI S EVA v3 2 e HP OpenView Storage Area Manager v3 2 Software CD This CD contains HP OpenView Storage Node Manager Note Storage Node Manager is part of the HP OpenView Storage Area Manager OV SAM product suite The HP OpenView Storage Operations Manager v1 1 Media and Documentation kit contains an evaluation copy of Storage Area Manager v3 2 e HP StorageWorks Command View EVA v3 2 CD e Host server kits Depending on your host platforms you might require one or more of the following kits e HP StorageWorks HP UX Kit V3 0E for Enterprise Virtual Array e HP StorageWorks IBM AIX Kit V3 0E for Enterprise Virtual Array e HP StorageWorks Linux Kit V3 0E for Enterprise Virtual Array
93. ion July 2004 Part Number AA RS29F TE Table of Contents About this Guide Conventions Document conventions Text symbols Equipment symbols Rack stability Getting help HP technical support HP storage website HP authorized reseller 1 Getting Started Intended audience Prerequisites Required kits Recommended browsers and J ava Runtime Environments Required licenses SMI S EVA prerequisites Antivirus software Reference documentation 2 Software Compatibility Matrices 3 Upgrading the Enterprise Virtual Array to v3 020 Step 1 Checking the health of the Enterprise Virtual Amay Step 2 Redeeming license keys Step 3 Upgrading the Storage Management Appliance Changing the default maximum log size Upgrading the Storage Management Appliance Software from v2 0 to v2 j Verifying the Storage Management Appliance Software version Step 4 Upgrading host servers Step 5 Clearing the passwords on the HSV Controllers Disabling password access in Command View EVA Step 6 Upgrading Command View EVA Upgrading to Command View EVA v3 2 Installing Command View EVA from the CD ROM drive on n the Storage Management Appliance be ec ae IAD Saad e ee ey ee td Installing Command View EVA from an i FTP server Installing Command View EVA from a local disk on the Storage Management Appliance Verifying the Command View EVA version Step 7 Loading the add on licenses Step 8 Upgrading the VCS St
94. ion To verify which version of Command View EVA you are using see Verifying the Command View EVA version for assistance Upgrading to Command View EVA v3 2 Note Remember to remove the passwords from the HSV controllers and Command View EVA or HSV Element Manager before you upgrade to Command View EVA v3 2 See Step 5 Clearing the passwords on the HSV controllers To upgrade to Command View EVA v3 2 perform the following steps 1 Close all browser windows Microsoft Management Console MMC sessions Terminal Services sessions and Java applets that are open to and on the Storage Management Appliance hp StorageWorks Enterprise Virtual Array Updating Product 51 Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 2 From a client computer launch a Web browser and browse to the Storage Management Appliance using the following format http lt appliance_name gt Note The default appliance name for a Storage Management Appliance hardware version 1 0 begins with swma and includes the last 6 characters of the appliance serial number If the Storage Management Appliance software was restored using the Quick Restore CD v2 0 then the default appliance name begins with sma and includes all 12 characters of the appliance serial number The default appliance name for a Storage Management Appliance Il begins with sma and includes all 12 characters of the appliance serial number
95. ions 27 Chapter 2 Software Compatibility Matrices Table 2 4 indicates the compatible versions of the element manager software and add on licenses such as Business Copy EVA and Continuous Access EVA Business Copy EVA and Continuous Access EVA add data management functionality Table 2 4 Element Manager Software and Add on Licenses Compatibility Command View Command Command Command EVA v2 1 View EVA View EVA View EVA v3 0 v3 0a v3 1 v3 2 Business Copy Yes Yes No No eva5000 v2 la Business Copy No Yes Yes 9 Yes 9 eva5000 v2 2 Business Copy Yes No No No eva3000 v2 1 Business Copy No Yes No No eva3000 v2 1a Business Copy No No Yes Yes eva3000 v2 2 Continuous No Yes Yes No Access eva5000 v1 0 Continuous No No No Yes Access eva5000 v1 1 Continuous No No No Yes Access eva3000 v1 1 a 4Business Copy eva5000 v2 2 is compatible only with VCS v2 003 VCS v2 005 VCS v3 000 VCS v3 010 and VCS v3 020 28 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Upgrading from Enterprise Virtual Array v3 0xx to v3 020 involves several steps which must be done in the prescribed order If you do not perform the upgrade process in the appropriate order you may not be able to manage the Enterprise Virtual Array storage system using Command View EVA Note Refer to Appendix A Software U
96. isable password access to a storage system in Command View EVA perform the following steps 1 Launch Command View EVA in your browser 2 Click Agent Options in the Session pane The Management Agent Options page displays hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp StorageWorks E Appliance command view eva Appliance 11 111 11 11 28 HSY Storage Network 288 E7025 26 cab 1 ox EJ Hf Virtual Disks ao Hosts Discover storage systems A Disk Groups E Storage system password access Data Replication f i Bw Licensing Options H Hardware User interface options H Page footer message options Figure 3 17 Command View EVA Management Agent Options page 3 Click Storage system password access The Storage System Password Access page displays hp StorageWorks E Appliance command view eva Appliance 11 111 11 11 Root View 29o HSV Storage Network Storage System Password Access 88 E7025 26 cab 1 o be HA Virtual Disks af Hosts Enable Enable password access to a storage system Hf Disk Groups 4 Data Replication Change Change a storage system password Hf Hardware Disable Disable password access to storage systems Figure 3 18 Command View EVA Storage System Password Access page 4 Click Disable The Disable Password Access to Storage System page displays
97. ks SMI S for EVA lt Date gt lt Time gt Install Complete hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 19 20 Note In some cases the message Rebooting this Appliance is displayed If the installation fails for any reason the ee Management Appliance does not permit a subsequent installation attempt for one hour following the failed attempt Attempting an installation during this one hour period displays an error message Click Finish Verify whether an SMI S EVA entry exists on the Manage Tools page in the Storage Management Appliance software To view the Manage Tools page click Settings on the Storage Management Appliance home page and then click Manage Tools If an SMI S EVA entry is displayed the installation is complete If the entry is not displayed complete one of the following procedures e Go to step 8 and repeat the installation procedure e Delete the files in the C Program Files Hewlett Packard hp SMI S EVAProvider folder Go to step 8 and repeat the installation procedure Note The CIMOM by default runs on the 5988 port Verifying SMI S EVA installation To verify the SMI S EVA installation complete the following procedure 1 Verify that hp StorageWorks SMI S for EVA is listed under Application on the Manage Tools page in the Software Management Appliance software To access the Man
98. l Array The EVA3000 storage system uses the HSV100 controller and the EVA5000 storage system uses the HSV110 controller Table 2 2 Enterprise Virtual Array Type and VCS Compatibility EVA3000 EVA5000 VCS v2 002 No Yes VCS v2 003 No Yes VCS v2 004 Yes No VCS v2 005 Yes Yes VCS v2 006 Yes Yes VCS v3 000 No Yes VCS v3 001 No Yes VCS v3 010 Yes Yes VCS v3 014 Yes Yes VCS v3 020 Yes Yes Table 2 3 indicates the compatible versions of element manager software and Storage Management Appliance software Command View EVA v3 2 is compatible with the Storage Management Appliance software v2 1 If you are running Storage Management Appliance software v1 0c or Storage Management Appliance software v2 0 you must upgrade the Storage Management Appliance software to v2 1 See Step 3 Upgrading the Storage Management Appliance for a description of the proper upgrade paths Table 2 3 Element Manager Software and Storage Management Appliance Software Compatibility Storage HSV Command Command Command Com Manage Element View EVA View EVA View EVA mand ment Appli Manager v2 1 v3 0 v3 0a View EVA ance Soft v2 0a v3 1 ware v3 2 v1 0C Yes No No No No v2 0 Yes Yes Yes Yes No requires requires requires Service Pack Service Service la Pack 3 Pack 4 v2 1 No No No Yes Yes hp StorageWorks Enterprise Virtual Array Updating Product Software Instruct
99. l disks field in the Disk Group Properties page hp StorageWorks Appliance command view eva Appliance 11 111 11 11 29 HSV Storage Network Disk Group Properties 88 E7029 30 cab 3 Save changes Add disks Locate 8 E7025 26 cab 1 Virtual Disks A Hosts Identification Condition State Sa CBS Sole Default Disk Group Operational coo agg Default Disk Group state Leveling state E Inactive y 6005 08b4 0001 10d7 0000 a000 m 7 Disk 002 0005 0000 Leveling progress n a RSS Disk state Capacity Total 16601 41 GB lsuatlakie Available amp Disk 006 Vraido 2047 99 GB amp Disk 007 Vraidi 2047 99 GB ids 2047 99 GB Disk failure protection Double Double Requested level Actual level Occupancy Total 9265 56 GB Alarm level fas 3 Figure 3 7 Command View EVA Disk Group Properties page d If each disk group does not contain a minimum of eight disk drives correct your disk group configuration 8 Verify that there is at least 5 free space in all disk groups a In Command View EVA click the Disk Group folder in the Navigation pane The Disk Group Folder Properties page displays b Click a disk group icon in the Navigation pane The Disk Group Properties page displays c Compare the Capacity to the Occupancy data in the Disk Group Properties page to determine how much free spac
100. licenses required 20 Licensing Options page 70 Linux kit 19 47 Linux Netscape Navigator versions 20 loading licenses 70 local disk installation directory 64 local disk installation method 64 M Maintenance page 42 56 Manage Tools page 53 Management Agent Options page 48 70 McAfee VirusScan Enterprise 21 media kits 18 Microsoft Management Console 51 minimum version VCS 18 MMC sessions 51 N Netscape Navigator 20 refreshing 81 Network View uninstalling 98 Norton AntiVirus 21 Novell NetWare kit 19 47 O OCP adding passwords 82 checking 31 clearing passwords 48 off peak upgrade 29 offline upgrades 29 75 online help system 45 online upgrades 73 OpenView Storage Area Manager 19 98 OpenView Storage Management Appliance 40 OpenVMS kit 19 47 137 operating systems and JREs 20 operating systems recommended browsers 20 OS timeouts 29 OV SAM 19 98 P password protection 82 password protection removing 48 platform kit upgrades 47 platform kit website 19 platform kits 19 platform kits upgrades time estimate 47 platform kits release notes 23 prerequisite documents 22 prerequisites 18 PRS 99 Quick Restore CD v2 0 41 R rack stability warning 12 recommended browsers 20 recommended VCS version 25 Red Hat Linux Netscape Navigator versions 20 redeeming licences 40 redeeming licenses 20 redundancy Vdisk 39 reference documents 22 r
101. llowing list and continue in the appropriate section of this procedure e CD ROM Drive on the Storage Management Appliance Installation Perform the steps in Installing Command View EVA from the CD ROM drive on the Storage Managerment Appliance e FTP Server Installation Perform the steps in Installing Command View EVA from an FTP server Use this option only if the SWP file has been saved to an FTP server e Local Disk on the Storage Management Appliance Installation Perform the steps in Installing Command view EVA from a local disk on the Storage management Appliance Use this option to install an SWP file from the Storage Management Appliance hard disk installation kits directory Installing Command View EVA from the CD ROM drive on the Storage Management Appliance To install Command View EVA from the CD ROM Drive perform the following steps 1 Insert the Command View EVA v3 2 CD ROM into the CD ROM drive on the Storage Management Appliance 2 Click Install Software An Installation Wizard page displays hp StorageWorks Enterprise Virtual Array Updating Product 57 Software Instructions 58 Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp OpenView storage management appliance ns NAR R Appliance Name Microsoft g g pp i Status Informational cH ARSE NAME AME wisi Home Installation Wizard Welcome to the Installation Wizard If the application you are installing is running make sure it is
102. made available in Source Code form under the terms of this License either on the same media as an Executable version or via an accepted Electronic Distribution Mechanism to anyone to whom you made an Executable version available and if made available via Electronic Distribution Mechanism must remain available for at least twelve 12 months after the date it initially became available or at least six 6 months after a subsequent version of that particular Modification has been made available to such recipients You are responsible for ensuring that the Source Code version remains available even if the Electronic Distribution Mechanism is maintained by a third party 3 3 Description of Modifications You must cause all Covered Code to which You contribute to contain a file documenting the changes You made to create that Covered Code and the date of any change You must include a prominent statement that the Modification is derived directly or indirectly from Original Code provided by the Initial Developer and including the name of the Initial Developer in a the Source Code and b in any notice in an Executable version or related documentation in which You describe the origin or ownership of the Covered Code 3 4 Intellectual Property Matters hp StorageWorks Enterprise Virtual Array Updating Product 121 Software Instructions 122 Appendix D Storage Networking Industry Association Public License a Third Party Claims If Contributor has
103. me to Complete 5 minutes per license If you are upgrading several storage systems in a SAN the recommended action is to upgrade all of your licenses at the same time You can add licenses for Business Copy EVA and Continuous Access EVA See the HP StorageWorks Business Copy EVA License Instructions and the HP StorageWorks Continuous Access EVA V1 1 Getting Started Guide for more information about obtaining licenses for Business Copy EVA and Continuous Access EVA respectively Please contact your HP sales representative if you require licenses for Business Copy EVA and Continuous Access EVA To add a license key perform the following steps 1 Launch Command View EVA in your browser 2 Click Agent Options in the Session pane The Management Agent Options page displays hp StorageWorks E Appliance command VIEW eva Appliance 11 111 11 11 29a HSV Storage Network Management Agent Options 9 7029 30 cab 3 ox g 88 7025 26 cab 1 E9 7031 32 cab 4 m Discover storage systems w Storage system password access ay Remote access password options m Licensing options m User interface options w Page footer message options Figure 3 40 Command View EVA Management Agent Options page 3 Click Licensing options The Licensing Options page displays 70 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020
104. ment Appliance complete the following procedure 1 Copy the installation file hpSMISEVA_3_2 swp to a shared network drive that is accessible from the Storage Management Appliance 2 Open a Microsoft Terminal Services session to connect and log on to the Storage Management Appliance If Terminal Services is not available connect a monitor mouse and keyboard to the Storage Management Appliance 3 Connect from the Storage Management Appliance to the shared network drive that contains the file hpSMISEVA_3_2 swp 4 Copy hpSMISEVA_3_2 swp from the shared network drive into the following directory on the Storage Management Appliance C COMPAQ SWPInstaliKits 5 Disconnect from the shared network drive and log off Terminal Services 6 Disconnect the monitor keyboard and mouse 7 From a client computer launch a Web browser and browse to the SMA using the following format http lt managementappliance_name gt hp StorageWorks Enterprise Virtual Array Updating Product 87 Software Instructions 88 10 11 12 13 14 15 16 17 18 Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Note The default appliance name for a Storage Management Appliance hardware version 1 0 begins with swma and includes the last 6 characters of the appliance serial number If the Storage Management Appliance software was restored using the Quick Restore CD v2 0 then the default appliance name begins with sma and include
105. n The PRS software prior to EVA v3 0 used trap based SNMP notification to report event information about the EVA With the release of Enterprise Virtual Array v3 0xx customers are encouraged to upgrade their event reporting functionality with the following tools Proactive Remote Services PRS v5 0 and Web Based Enterprise Services System Event Analyzer WEBES SEA v4 3 Note In some regions such as Europe the Middle East and Africa the EVAs run Event Viewer EVA EVE v2 0 and Instant Support Enterprise Edition ISEE vA 02 50 daVinci instead of WEBES SEA and PRS as their remote error notification solution If an EVA is using EVE and ISEE an HP Authorized Service Representative must still disable SNMP trap notification to the PRS host hp StorageWorks Enterprise Virtual Array Updating Product 99 Software Instructions Chapter 4 Downgrading the Enterprise Virtual Array This chapter contains the information about downgrading the product software on your storage system to a previous version Please read the instructions completely before you begin the procedure This chapter contains the following e Downgrading the Enterprise Virtual Array to v3 01x e Downgrading the Enterprise Virtual Array to v2 00x or v3 00x Downgrading the Enterprise Virtual Array to v3 01x 101 You can downgrade an Enterprise Virtual Array from v3 020 to v3 01x if you do an offline downgrade That is there can be no I O from the applications o
106. n related documentation or collateral in which You describe recipients rights relating to the Covered Code You may distribute the Executable version of Covered Code or ownership rights under a license of Your choice which may contain terms different from this License provided that You are in compliance with the terms of this License and that the license for the Executable version does not attempt to limit or alter the recipient s rights in the Source Code version from the rights set forth in this License If You distribute the Executable version under a different license You must make it absolutely clear that any terms which differ from this License are offered by You alone not by the Initial Developer or any Contributor You hereby agree to indemnify the Initial Developer and every Contributor for any liability excluding any liability arising from intellectual property claims relating to the Covered Code incurred by the Initial Developer or such Contributor as a result of any such terms You offer 3 7 Larger Works You may create a Larger Work by combining Covered Code with other code not governed by the terms of this License and distribute the Larger Work as a single hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Appendix D Storage Networking Industry Association Public License product In such a case You must make sure the requirements of this License are fulfilled for the Covered Code 4 Inabilit
107. n the host servers If you are downgrading the Enterprise Virtual Array storage system from v3 020 to v3 01x ensure that your system configuration does not contain any new components or structures that are not supported in the VCS v3 01x version If the storage system does contain unsupported components or data structures remove these data structures before you downgrade to VCS v3 01x Estimated Time to Complete 15 minutes per storage system To downgrade the Enterprise Virtual Array system software from version 3 020 to version 3 01x perform the following steps 1 Launch Command View EVA v3 2 Stop all applications running on the host machines that have access to the storage system you are downgrading After you have completed the storage system software downgrade you can start the applications on the host machines 3 Select the storage system you wish to downgrade hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions 102 10 11 12 13 14 15 16 17 Chapter 4 Downgrading the Enterprise Virtual Array Click Code load A confirmation message displays Click OK The Code Load Storage System page displays Click Browse and select the file containing version 3 01x of the storage system software from the installation CD ROM Click Next Step The Code Load Storage System Page 2 displays Click Next Step A confirmation message displays Click OK The new storage sys
108. nagement Appliance software Stop Applications wizard 8 Click Next A message displays when the appliance has successfully stopped the application hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions 56 Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp OpenView storage management appliance i Appliance Name gf g Pp i Status Informational ene diam aaa i r al bdt ae D Home B S Status Settings Help Maintenance Discovery Manage Tool Diagnostic Stop Applications Stop Applications All selected applications stopped successfully Figure 3 25 Storage Management Appliance software Stop Applications wizard successful message 9 Click Finish The Manage Tools page displays 10 Verify that the state of the command view eva application is stopped 11 Repeat step 5 through step 10 to stop the following applications if they are installed Storage Provisioner Continuous Access EVA user interface and Business Copy EVA Caution Stopping Business Copy EVA the BC server stops any Business Copy jobs that are running or undoing which causes the jobs to fail HP recommends that you allow jobs that are running or undoing to complete before stopping the BC server You can use the Jobs page in the Business copy GUI to determine the status of any jobs 12 Click Maintenance in the tool bar The Maintenance page displays hp
109. nt Appliance refer to the Uninstalling SANworks Applications section in the HP OpenView Migrating Storage Resource Manager Storage Allocation Reporter and Network View to Storage Area Manager Application Notes Step 14 Installing Storage Node Manager optional You can install Storage Node Manager on your Storage Management Appliance after you have installed Command View EVA v3 2 When you install Storage Node Manager you must also install the EVA Device Plug In DPI DPI allows the Storage Area Manager to support the Enterprise Virtual Array Refer to the HP OpenView Storage Area Manager 3 0 Installation Guide for information on how to prepare for and install the Storage Node Manager component Note The DPI is not delivered on the Storage Area Manager CD You can download it from the Storage Area Manager DPI website at http www openview hp com products dpi Refer to the HP OpenView Storage Area Manager EVA Device Plug In Installation Instructions tor information on how to plan and install the DPI 98 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Step 15 Disabling SNMP notification to the PRS host Some Enterprise Virtual Arrays run the Proactive Remote Services PRS software to identify potential EVA hardware problems PRS sends information about hardware problems to an HP Customer Support Center which provides a solutio
110. nterprise Virtual Array to v3 020 hp OpenView storage management appliance i Status Informational Appliance Name i APPLIANCE NAME on Home Is De Status Discovered Devices command view eva HSG element manager Devices The links on this page allow you to discover configure and manage devices in your storage environment including disk arrays controllers switches hubs and servers Discovered Devices command view eva Show all devices discovered in your storage Manage and configure RAID array systems that are environment based on HSY controllers comm HSG element manager Manage and configure RAID array systems that are based on HSG controllers Figure 3 36 Storage Management Appliance software Devices page 10 Verify that a command view eva entry exists on the Devices page Does an entry exist e Yes Go to Verifying the Command View EVA version e No Return to step 4 to repeat the installation Verifying the Command View EVA version To verify the Command View EVA version perform the following steps 1 Launch the Storage Management Appliance software See Step 2 in Upgrading to Command View EVA v3 2 2 Log in to the Storage Management Appliance software using a valid username and password Note You must have administrator privileges 3 Click Devices in the tool bar The Devices page displays 4 Click command view eva The Storage Management Appliance Software launches Command View E
111. ntrollers are upgraded one controller at a time using the native redundancy of the EVA to provide continuous communication with the hosts Note If you have a Continuous Access EVA configuration and your storage systems are running VCS v3 010 or later you can perform an online upgrade When you upgrade an EVA storage system that is connected to one ore more EVA storage systems in a Continuous Access EVA relationship there are some special considerations Before you upgrade any storage system in a Continuous Access EVA relationship ensure that all of the storage systems are running the same version of VCS Therefore when you upgrade one storage system the resulting storage network will have two versions of VCS You cannot have more than two VCS versions in a Continuous Access EVA solution During the time that the Continuous Access EVA storage systems are running different VCS versions you cannot make any configuration changes to your storage systems Furthermore you must perform the necessary upgrades or downgrades to the storage systems in the Continuous Access EVA relationship within one week to make all of the VCS versions the same Note You cannot perform an online upgrade if you have a host server with Windows Server 2003 or AIX with SecurePath 2 0D SP2 If you have host servers with these operating systems you must perform an offline upgrade of the storage system software After you perform on offline upgrade on a storag
112. o a virtual disk which is constructed by the controllers Only the controllers can communicate directly with the physical disks The physical disks in aggregate are called the array and constitute the storage pool from which the controllers create virtual disks A switch that is engaged or disengaged when it is pressed A floor standing structure primarily designed for and capable of holding and supporting storage system equipment All racks provide for the mounting of panels per Electronic Industries Alliance EIA Standard RS 310 C During a rolling upgrade of the storage system software VCS is upgraded on the HSV controllers while they are still receiving I O from the applications on the host servers The HSV controllers are upgraded one controller at a time using the native redundancy of the EVA to provide continuous communication with the hosts See also online upgrade Storage Area Network A temporary virtual disk Vdisk that reflects the contents of another virtual disk at a particular point in time A snapshot operation is only done on an active virtual disk Up to seven snapshots of an active virtual disk can exist at any point The active disk and its snapshot constitute a virtual family The storage system software consists of VCS and EMU firmware An occurrences that causes the storage system to cease operation A state in which the storage system is not ready for use See also initialization hp StorageWorks En
113. ommended browsers and Java Runtime Envrionemnts e Required licenses e SMI S EVA prerequisites e Antivirus software e Reference documentation For information about software compatibility please see Chapter 2 Software Compatibility Matrices Note Before you can perform an online upgrade to Virtual Controller Software VCS v3 020 you must be running VCS v2 006 or later on the HSV controllers If you need assistance in upgrading to VCS v2 006 please contact an HP Authorized Service Representative Before you begin the Enterprise Virtual Array v3 020 upgrade procedure you must have the following kits HP StorageWorks Virtual Controller Software Media Kit v3 0a for Dual HSV100 Controllers T3589A Note Use this kit with an EVA3000 HSV 100 storage system In addition to documentation this kit contains the following e HP StorageWorks Enterprise Virtual Array System Software Version 3 020 CD This CD contains the following VCS v3 020 VCS v3 014 e VCS v2 006 HP StorageWorks Virtual Controller Software Media Kit 3 0c for Dual HSV110 Controllers T3588A Note Use this kit for an EVA5000 HSV110 storage system hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 1 Getting Started In addition to documentation this kit contains the following e HP StorageWorks Enterprise Virtual Array System Software Version 3 020 CD This CD contains the follow
114. on HP StorageWorks Business Copy EVA MA EMA v2 2 Using BC with Continuous Access EVA and Data Replication Manager Application Notes 13032 96108 http h18006 www1 hp com products storage software bizcopyeva index htmlThen click Technical documentation HP StorageWorks Continuous Access EVA V1 1 Getting Started Guide 13031 96201 http h18006 www1 hp com products storage software conaccesseva index htm Then click technical documentation HP StorageWorks Continuous Access User Interface V1 la Installation Guide HP StorageWorks HP UX Kit V3 0B for Enterprise Virtual Array Installation ey Configuration Guide AA RUHKB TE http h18006 www1 hp com products storage software conaccesseva index htm Then click technical documentation Host Server Documentation http h18006 www 1 hp com products storageworks enterprise documentation html HP StorageWorks HP UX Kit V3 0E for Enterprise Virtual Array Release Notes AV RUHND TE http h18006 www 1 hp com products storageworks enterprise documentation html HP StorageWorks IBM AIX Kit V3 0B for Enterprise Virtual Array Installation and Contiguration Guide AA RUHAB TE http h18006 www 1 hp com products storageworks enterprise documentation html HP StorageWorks IBM AIX Kit V3 0E for Enterprise Virtual Array Release Notes AV RUHDD TE http h18006 www 1 hp com products storageworks enterprise documentation html HP StorageWo
115. or such a notice If You created one or more Modification s You may add your name as a Contributor to the notice described in Exhibit A You must also duplicate this License in any documentation for the Source Code where You describe recipients rights or ownership rights relating to Covered Code You may choose to offer and to charge a fee for warranty support indemnity or liability obligations to one or more recipients of Covered Code However You may do so only on Your own behalf and not on behalf of the Initial Developer or any Contributor You must make it absolutely clear that any such warranty support indemnity or liability obligation is offered by You alone and You hereby agree to indemnify the Initial Developer and every Contributor for any liability excluding any liability arising from intellectual property claims relating to the Covered Code incurred by the Initial Developer or such Contributor as a result of warranty support indemnity or liability terms You offer 3 6 Distribution of Executable Versions You may distribute Covered Code in Executable form only if the requirements of Section 3 1 3 5 have been met for that Covered Code and if You include a notice stating that the Source Code version of the Covered Code is available under the terms of this License including a description of how and where You have fulfilled the obligation of Section 3 2 The notice must be conspicuously included in any notice in an Executable versio
116. orage System Software to v3 020 Step 9 Adding passwords to the HSV controllers optional Enabling password access in Command View EVA Step 10 Installing SMI S EVA optional Uninstalling SMI S EVA Installing SMI S EVA on the Storage Management Appliance Installing from a CD ROM Installing from a local disk on the Storage Management Appliance Verifying SMI S EVA installation Configuring SMI S EVA Post installation steps EVAprovider properties Cim properties file UserAccountsManager bat s Configuring Event and Host N A A SSL support Port occupation Enabling SSL Viewing certificates using the keytool command Viewing all certificates using the keytool command Step 11 Upgrading Business Copy EVA if installed Step 12 Upgrading Continuous Access EVA if installed Step 13 Migrating Network View to Storage Area Manager Step 14 Installing Storage Node Manager optional Step 15 Disabling SNMP notification to the PRS host 4 Downgrading the Enterprise Virtual Array Downgrading the Enterprise Virtual Array to v3 Ora Downgrading the Enterprise Virtual Array to v2 00x or v3 00x A Software Upgrade Flowchart eat eh o gt aye ad Her ote Gants WS B Software Version Worksheet C Troubleshooting SMI SEVA Starting and stopping SMI S EVA Troubleshooting SMI S EVA D Storage Networking Industry Association Public Eici Glossary Index List of Figures Command View EVA Hardware folder in the
117. orage management appliance i Status Informational Appliance Name m APPLIANCE NAME a iaa on 1S Settings Settings Help neato Manage Tools Installation Wizard Select the location of the application setup file CD ROM Drive on the Storage Management Appliance Local Disk on the Storage Management Appliance 10 11 12 13 Back 3 Cancel Figure 3 15 Storage Management Appliance software Installation Wizard installation types Choose CD ROM Drive on the Storage Management Appliance Note The FTP Server and Local Disk on the Storage Management Appliance options cannot be used for upgrading from v2 0 to v2 1 Click Next at the bottom of the page Verify that the appliance name and IP address are correct Click Next at the bottom of the page Select Storage Management Appliance v2 1 from the drop down list Click Next at the bottom of the page The installation process begins A status bar displays Note The installation process can last one hour Wait until the installation completes before you perform any other actions in the Storage Management Appliance software hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 When the installation finishes the Storage Management Appliance reboots and the Storage Management Appliance software v2 1 st
118. ormation a Verify that the Operator Control Panels OCPs on the HSV controllers are properly displaying the WWNs and storage system names b Verify that there are no fault LEDs on the drive enclosures c Verify that the Power LEDs are on and the Activity LEDs are flashing on the disk drives d Verify that there are no errors on the Environmental Monitoring Unit EMU displays e Verify that each I O module is displaying two green LEDs viewed from rear Note If your Enterprise Virtual Array does not use FC loop switches verify that there are three green LEDs f Verify that the power supplies and blowers are operating correctly g Check the back of each HSV controller Verify that all of the LEDs are green and not blinking 2 Launch Command View EVA and click the icon of the storage system you want to upgrade Check for hardware errors a Look at the Hardware folder in the Navigation pane If there are any hardware caution or warning conditions Command View EVA displays the appropriate icon over the folder hp StorageWorks Enterprise Virtual Array Updating Product 31 Software Instructions 32 Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp StorageWorks E Appliance command view eva ppliance 11 111 11 11 Help 29a HSV Storage Network Initialized Storage System Properties E 7029 30 cab 3 8 7025 26 cab 1 2 3 7031 32 cab 4 SA Virtual Disks Condition state
119. otwithstanding Section 2 1 b above no patent license is granted 1 for code that You delete from the Original Code 2 separate from the Original Code or 3 for infringements caused by i the modification of the Original Code or ii the combination of the Original Code with other software or devices hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Appendix D Storage Networking Industry Association Public License 2 2 Contributor Grant Subject to third party intellectual property claims each Contributor hereby grants You a world wide royalty free non exclusive license a under intellectual property rights other than patent or trademark Licensable by Contributor to use reproduce modify display perform sublicense and distribute the Modifications created by such Contributor or portions thereof either on an unmodified basis with other Modifications as Covered Code and or as part of a Larger Work and b under Patent Claims infringed by the making using or selling of Modifications made by that Contributor either alone and or in combination with its Contributor Version or portions of such combination to make use sell offer for sale have made and or otherwise dispose of 1 Modifications made by that Contributor or portions thereof and 2 the combination of Modifications made by that Contributor with its Contributor Version or portions of such combination c the licenses granted in Sec
120. pdating Product Software Instructions 81 Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Step 9 Adding passwords to the HSV controllers optional Estimated Time to Complete 15 minutes Use the following procedure to add a password to the HSV controller pair Note When you add a system password to the controller you must enable password access in the Command View EVA with access to this system Using the OCP on the HSV controller Coe OY eRe DN E 10 11 Press to leave the default display Press W four times to scroll to System Password Press to select System Password Press to display CHANGE PASSWORD NO Press W to display CHANGE PASSWORD YES Press to accept YES and go to step 7 Press either A amp or W to select an uppercase or lowercase character Press P to accept a character and select the next password character The character display changes to an asterisk Repeat step 7 and step 8 for the remaining seven characters Press 4 to accept the password The password is changed The system automatically returns to the default display Enable password access to the storage system in Command View EVA Enabling password access in Command View EVA 82 Estimated Time to Complete 10 minutes To enable password access to a storage system perform the following steps Launch Command View EVA in your browser Click Agent Options in the Session pane The Management
121. pgrade Flowchart for a graphical overview of the upgrade process Use Appendix B Software Version Worksheet to collect important version information as you read through this manual and perform the procedures HP highly recommends that you perform this upgrade procedure during off peak hours The upgrade process may cause a fully configured HSV controller to exceed application specific timeout values During the VCS upgrade both HSV controllers reboot at the same time Note Before you can perform an online upgrade to VCS v3 020 you must be running VCS v3 010 or later on the HSV controllers If you need assistance contact an HP Authorized Service Representative The upgrade procedure contains the following steps 29 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions 30 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Checking the health of the Enterprise Virtual Array Redeeming license keys Upgrading the Storage Management Appliance Upgrading host servers Clearing the passwords on the HSV controllers Upgrading Command View EVA Loading the add on licenses Upgrading the VCS Storage System Software to v3 020 x Caution After you have upgraded a storage system to v3 020 or later you should not downgrade the initialized storage system to v2 xxx If you attempt to downgrade an initialized storage
122. pliance Name APPLIANCE NAME i Home Maintenance Installation Wizard Select from the list Command_View_EVA_V3_1 swp sf Figure 3 34 Storage Management Appliance software Installation Wizard local disk installation 6 Choose Command_View_EVA_V3_2 swp from the drop down list Note If the file name does not display in the drop down list verify that the SWPfile is located in the C Compaq SwWPInstallKits directory hp StorageWorks Enterprise Virtual Array Updating Product 65 Software Instructions 66 Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 7 Click Next at the bottom of the page The screen returns with the file display name Command View EVA V3 2 hp OpenView storage management appliance bs Appliance Name g g Pp i Status Informational ae iaiee Settings Help Installation Wizard Select from the list Command View EVA x When you click Next the installation begins tom dy Figure 3 35 Storage Management Appliance software Installation Wizard select file 8 Click Next An Installation is in progress message displays A status bar displays When the installation completes the wizard displays the message Installation is complete 9 Click Devices in the tool bar The Devices page displays hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the E
123. ppliance All of the storage systems in your SAN have now been downgraded to v2 00x or v3 00x hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Appendix A Software Upgrade Flowchart This appendix provides a flowchart of the Enterprise Virtual Array software upgrading process 105 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Appendix A Software Upgrade Flowchart Read all of the instructions in this guide Required Gather the required Kits 77 software Reference ll Documents Locate and gather the reference documentation Obtain the required EVA licenses Do you have the required kits and licenses Check the displays Check the status on the hardware o of the hardware in the Enterprise Command View Virtual Array EVA Are there any ardware errors Software Version suessouesstein Worksheet Record the EMU Fix the hardware firmware version errors Flowchart 1 106 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Appendix A Software Upgrade Flowchart Is the Unmappable Fix the hardware ardware folder empty errors Check the Controller Event log for critical events Fix all critical events Can the hosts see the Ydisks Check the connection between the hosts and the storage system hp StorageWorks Ent
124. r supplies blowers I O modules transceivers or EMUs A significant operational occurrence involving a hardware or software component in the disk drive enclosure The disk drive enclosure EMU reports these events to the controller for processing A physical disk drive set or pool in which a virtual disk is created A disk group may contain all the physical disk drives in a controller pair array or a subset of the array Event Information Packet The event information packet is an HSV element hexadecimal character display that defines how an event was detected Also called the EIP type The graphical user interface GUI through which a user can control and monitor a storage system Command View EVA can be installed on more than one storage management appliance in a fabric Each installation is a management agent The client for the agent is a standard Web browser 1 Ina disk drive enclosure a device such as an EMU power supply disk blower or I O module The object can be controlled interrogated or described by the enclosure services process 2 In the Storage Management Appliance software a controllable object such as the Enterprise storage system Environmental Monitoring Unit An element which monitors the status of an enclosure including the power air temperature and blower status The EMU detects problems and displays and reports these conditions to a user and the controller In some cases the EMU implements corrective
125. rks Enterprise Virtual Array Updating Product Software Instructions About this Guide Equipment symbols The following equipment symbols may be found on hardware to which this guide pertains They have the following meanings AA These symbols mark an enclosed surface or area of the equipment and indicate the presence of electrical shock hazards The enclosed area contains no operator serviceable parts WARNING To reduce the risk of personal injury from electrical shock hazards do not open this enclosure NG These symbols indicate that the marked RJ 45 receptacle is a network interface connection WARNING To reduce the risk of electrical shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle AA These symbols indicate that the marked surface or area of equipment has a hot surface or hot component Contact with this surface could result in injury WARNING To reduce the risk of personal injury from a hot component allow the surface to cool before touching A ao Bass These symbols mark power supplies and systems and indicate the presence of multiple sources of power WARNING To reduce the risk of personal injury from electrical shock remove all power cords to completely disconnect power from the power supplies and systems These symbols indicate that the component exceeds the recommended weight for one individual to handle safely WARNING To reduce t
126. rks Linux Kit V3 0E for Enterprise Virtual Array Installation and Contiguration Guide AA RUHVD TE http h18006 www 1 hp com products storageworks enterprise documentation html HP StorageWorks Linux Kit V3 0E for Enterprise Virtual Array Release Notes AV RUHYF TE http h18006 www 1 hp com products storageworks enterprise documentation html HP StorageWorks Novell NetWare Kit V3 0C for Enterprise Virtual Array Installation and Configuration Guide AA RUHQC TE http h18006 www 1 hp com products storageworks enterprise documentation html HP StorageWorks Novell NetWare Kit V3 0E for Enterprise Virtual Array Release Notes AV RUHTD TE http h18006 www 1 hp com products storageworks enterprise documentation html hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions 23 Chapter 1 Getting Started Title Location HP StorageWorks OpenVMS Kit V3 0E for Enterprise Virtual Array Installation aad Configuration Guide AA RUGUC TE http h18006 www1 hp com products storageworks enterprise documentation html HP StorageWorks OpenVMS Kit V3 0E for Enterprise Virtual Array Release Notes AV RUGXD TE hitp h18006 www1 hp com products storageworks enterprise documentation html HP StorageWorks Sun Solaris Kit V3 0B for Enterprise Virtual Array Installation and Contiguration Guide AA RUH4B TE hitp h18006 www1 hp com products storageworks enterpri
127. rmware repeat step 3 through step 12 for the drive firmware During this process a command in progress message displays command is in progress on this management agent You must wait for the outstanding command to complete before performing another action Caution Do not use the browser Back button to access this page Doing so will duplicate the current action Figure 3 49 Command View EVA command in progress message The Code Load Storage System Page 3 displays The HSV controllers restart hp StorageWorks Enterprise Virtual Array Updating Product 79 Software Instructions 80 Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp StorageWorks E Appliance command view eva ppliance 11 111 11 11 29o HSV Storage Network Code Load Storage System ag Uninitialized Storage System Finish E 88 7025 26 sh 7031 32 y Your system firmware has been successfully updated 88 Uninitialized Storage System Step 5 Read the post update application notes Read the post update application notes associated with your firmware image for tips and cautions on the use of your new firmware Post Update Application Notes Application notes are posted here This is sample text Figure 3 50 Command View EVA Code Load Storage System Page 3 Note The software loads in parallel on the drive enclosures During the software update the EMUs on the drive enclosures might flash red
128. rsion correct Yes 110 Appendix A Software Upgrade Flowchart Flowchart 5 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Appendix A Software Upgrade Flowchart Update your Internet browser and JRE Load the add on license keys Stop all application 1 0 to Offline the storage system Are you performing an online upgrade or an offline upgrade of the storage system software Online Load the new storage system software No Verify the software version Yes hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Flowchart 6 111 Do you want to add passwords to the storage system Add a password on the HSY controller No Enable password access tothe storage system in Command View EVA Do you want to install SMI S EVA No Install SMI S EVA Upgrade Business Copy EVA Upgrade Continuous Access EVA 112 Appendix A Software Upgrade Flowchart Flowchart 7 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Appendix A Software Upgrade Flowchart s Network Yiew on the Migrate Network Storage Management View to Storage Appliance Area Manager Do you want to install Storage Node Manager on the Storage Management Appliance Install Storage Node Manager Install DPI Install a remote error notification solution on your SAN hp
129. s OpenVMS 30 minutes HP UX 15 minutes hp StorageWorks Enterprise Virtual Array Updating Product 47 Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Step 5 Clearing the passwords on the HSV controllers Estimated Time to Complete 15 minutes If you are using passwords on your HSV controllers you must clear the passwords before you upgrade Command View EVA You can add passwords to your storage system after you complete the Command View EVA upgrade see Step 9 Adding passwords to the HSV controllers optional Use the following procedure to clear the storage system passwords on the HSV controllers Note When you clear a system password on the controller you must disable password access from any Command View EVA with access to this storage system Using the Operator Control Panel OCP on the HSV Controller 1 Press to leave the default display 2 Press W four times to scroll to System Password 3 Press to select System Password 4 Press to display Clear Password 5 Press to select Clear Password The OCP displays Clear Password No 6 Press W The OCP displays CLEAR PASSWORD Yes 7 Press to clear the password The password is cleared The system automatically returns to the default display WWID 8 Disable password access to this storage system in Command View EVA Disabling password access in Command View EVA 48 Estimated Time to Complete 10 minutes To d
130. s all 12 characters 10 characters for Storage Management Appliance Ill of the appliance serial number The default appliance name for a Storage Management Appliance Il begins with sma and includes all 12 characters 10 characters for Storage Management Appliance Ill of the appliance serial number The serial number is displayed on a sticker which is usually pasted to the lower right side of the appliance when viewed from the front In the Enter Network Password page type your User Name and Password and click OK The Storage Management Appliance software home page displays Click Settings Click Maintenance Click Install Software The Installation Wizard welcome page displays Note SMI S EVA does not support reinstallation Uninstall the previous versions of SMI S EVA before installing SMI S EVA v3 2 To uninstall SMI S EVA see Uninstalling SMI S EVA Click Next From the Installation Wizard select Local Disk on the Storage Management Appliance Click Next From the drop down list choose the hpSMISEVA_3_2 swp Click Next From the drop down list choose hp SMI S EVA Click Next to start the installation The following message displays Installation is in progress The time taken to complete the installation depends on the size of the application and the speed of the network connection After the installation completes the following message displays Installation is complete Installing hp StorageWor
131. s that no remnant files are left in cache memory after the SMI S EVA uninstallation If you do not close the windows and sessions the uninstallation procedure may be interrupted 2 From a client computer launch a Web browser and browse to the Storage Management Appliance using the following format http lt managementappliance_name gt hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 10 Note The default appliance name for a Storage Management Appliance hardware version 1 0 begins with swma and includes the last 6 characters of the appliance serial number If the Storage Management Appliance software was restored using the Quick Restore CD v2 0 then the default appliance name begins with sma and includes all 12 characters 10 characters for Storage Management Appliance Ill of the appliance serial number The default appliance name for a Storage Management Appliance II begins with sma and includes all 12 characters 10 characters for Storage Management Appliance Ill of the appliance serial number The serial number is displayed on a sticker which is usually pasted to the lower right side of the appliance when viewed from the front In the Enter Network Password page type your User Name and Password and click OK The Storage Management Appliance software home page displays Click Settings Click Maintenance Click
132. se documentation html HP StorageWorks Sun Solaris Kit V3 0E for Enterprise Virtual Array Release Notes AV RUH7E TE hitp h18006 www1 hp com products storageworks enterprise documentation html HP StorageWorks Tru64 Kit V3 0B for Enterprise Virtual Array Installation oat Configuration Guide AA RUGPB TE hitp h18006 www1 hp com products storageworks enterprise documentation html HP StorageWorks Tru64 Kit V3 0E for Enterprise Virtual Array Release Notes AV RUGSD TE http h18006 www1 hp com products storageworks enterprise documentation html HP StorageWorks Windows Kit V3 0B for Enterprise Virtual Array Installation and Configuration Guide AA RUGZB TE hitp h18006 www1 hp com products storageworks enterprise documentation html HP StorageWorks Windows Kit V3 0E for Enterprise Virtual Array Release Notes AV RUH2D TE hitp h18006 www1 hp com products storageworks enterprise documentation html 24 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 2 Software Compatibility Matrices 25 The Enterprise Virtual Array uses various software that work with each other to manage the storage solution When you are considering an upgrade it is important to ensure that all of the software and firmware versions are compatible This section provides tables that summarize which versions of software are compatible with each other Use Table 2 1
133. se to the Storage Management Appliance using the following format http lt managementappliance_name gt Note The default appliance name for a Storage Management Appliance hardware version 1 0 begins with swma and includes the last 6 characters of the appliance serial number If the SMA software was restored using the Quick Restore CD v2 0 then the default appliance name begins with sma and includes all 12 characters 10 characters for Storage Management Appliance Ill of the appliance serial number The default appliance name for an SMA II begins with sma and includes all 12 characters 10 characters for Storage Management Appliance Ill of the appliance serial number The serial number is displayed on a sticker which is usually pasted to the lower right side of the appliance when viewed from the front In the Enter Network Password page type your User Name and Password and click OK The Storage Management Appliance software home page displays Click Settings Click Maintenance Click Install Software An Installation Wizard page displays Note SMI S EVA does not support reinstallation Uninstall the previous version of SMI S EVA before installing SMI S EVA v3 2 To uninstall SMI S EVA see Uninstalling SMI S EVA Click Next Choose CD ROM Drive on the Storage Management Appliance and click Next When prompted insert the Command View EVA CD in the Storage Management Appliance CD ROM drive From th
134. stopped before proceeding To stop a running application go to the Manage Tools page x sf QP Back Figure 3 27 Storage Management Appliance software Installation Wizard 3 Click Next at the bottom of the page hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp OpenView storage management appliance i Status Informational Appliance Name APPLIANCE NAME Settings Home T Le Status ep hartenance cee LES Installation Wizard Select the location of the application setup file CD ROM Drive on the Storage Management Appliance FTP server Local Disk on the Storage Management Appliance Sik E Figure 3 28 Storage Management Appliance software Installation Wizard installation types 4 Choose CD ROM Drive on the Storage Management Appliance 5 Click Next at the bottom of the page 6 Verify that the appliance name and IP address are correct 7 Click Next at the bottom of the page 8 Select Command View EVA V3 2 from the drop down list 9 Click Next The installation process begins A status bar displays hp StorageWorks Enterprise Virtual Array Updating Product 59 Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp OpenView storage management appliance i Status Informational Appliance Name APP
135. system you will lose any configuration information or data in that storage system All existing data will be destroyed when you downgrade from v3 xxx to v2 00x Step 9 Step 10 Step 11 Step 12 Step 13 Step 14 Step 15 Adding passwords to the HSV controllers optional Installing SMI S EVA optional Upgrading Business Copy EVA if installed Upgrading Continuous Access EVA if installed Migrating Network View to Storage Area Manager Installing Storage Node Manager optional Disabling SNMP notification to the PRS host hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Step 1 Checking the health of the Enterprise Virtual Array Estimated Time to Complete 1 hour Before you upgrade your Enterprise Virtual Array to v3 020 you should check the condition of your storage system Perform the following steps to determine if your Enterprise Virtual Array is in good condition and ready to upgrade 1 Check the displays and LEDs on the Enterprise Virtual Array Refer to HP StorageWorks Enterprise Virtual Array User Guide for information and illustrations related to displays and LEDs Note If you are performing the upgrade process remotely you do not have to do this step However it is very important that you check the state of your hardware elements You can do this remotely through Command View EVA See step 2 for more inf
136. ted URL is the best place to obtain the latest version of each document Table 1 3 Reference Documents Title Location HP OpenView Migrating Storage Resource Manager Storage Allocation Reporter and Network View to Storage Area Manager Application Notes AA RTDPA TE hitp h71025 www7 hp com support reference_library viewdocument asp countrycode 1 O00 amp prodid 1 17 amp source AA RTDPA TE xml amp dt 14 amp docid 17125Then click Download HP OpenView Storage Area Manager 3 0 Installation Guide http h18006 www 1 hp com products storage software sam documentation html HP OpenView Storage Area Manager EVA Device Plug In Installation Instructions Hey gral gl ucts dpi install_guides HP_HSVdpi_03_00_E pd HP OpenView Storage Management Appliance Software Update Installation Card AV RNE9K TE ttp h18006 www1 hp com products sanworks managementappliance documentation html HP OpenView Storage Management Appliance Software Using AntiVirus Software Application Notes AA RTD3B TE ttp h18006 www1 hp com products sanworks managementappliance documentation html HP StorageWorks Business Copy EVA License Instructions AV RVJGA TE Available in the Business Copy EVA license kits HP StorageWorks Business Copy EVA MA EMA Host Agent v2 2 for HP OpenVMS Installation GuideAA RUQPA TE hitp h18006 www1 hp com products storage software bizcopyeva index htm Then click Technical documentation
137. tem software is loaded onto the HSV controllers and the firmware on the associated Fibre Channel drive enclosures is modified The Code Load Storage System Page 3 displays The HSV controllers restart Note The software loads in parallel on the FC drive enclosures During the software downgrade the EMUs on the FC drive enclosures might flash red LEDs and sound an alarm After the software downgrade completes the flashing red LEDs and alarm sound cease The process of downgrading the enclosure software continues in the background after the controller software is downgraded During the EMU firmware downgrade all of the disk drives are listed in the Unmappable Hardware folder and all of the disk enclosure bays disappear The firmware downgrade can take up to 10 minutes fo complete After the downgrade has completed the disk enclosure bays are listed under the Disk Enclosure elements The software loads on the HSV controllers The HSV controllers synchronize using the new software The Scanning for disks message on the controllers OCPs indicates that synchronization is taking place Click Finish after the HSV controllers have restarted The Command View EVA client refreshes A confirmation message displays ClickOK Refresh the browser e In Internet Explorer press the Ctrl key and click Refresh in the tool bar In Netscape Navigator press the Shift key and click Reload in the tool bar Click the storage system icon in the
138. terprise Virtual Array Updating Product Software Instructions Glossary VCS Vdisk virtual disk family Vraid0 Vraid1 Vraid5 WWN Virtual Controller Software Provides storage controller software capability for the HSV controller Virtual Disk A simulated disk drive created by the controllers as storage for one or more hosts The virtual disk characteristics chosen by the storage administrator provide a specific combination of capacity availability performance and accessibility A controller pair simulates the characteristics of the virtual disk by deploying the disk group from which the virtual disk was created The host computer sees the virtual disk as real with the characteristics of an identical physical disk A grouping that consists of a virtual disk and its snapshot if a snapshot exists The original virtual disk is called the active disk When you first create a virtual disk family the only member is the active disk A virtualization technique that provides no data protection A data host is broken down into chunks and distributed on the disks comprising the disk group from which the virtual disk was created Reading and writing to a VraidO virtual disk is very fast and makes the fullest use of the available storage but there is no data protection redundancy unless there is parity A virtualization technique that provides the highest level of data protection All data blocks are mirrored or written
139. tions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 hp StorageWorks command view eva help Element Manager for StorageWorks HS Application Software version 3 10 Build 15 2001 2003 Hewlett Packard Company hp and Hewlett Packard Registered in U S Patent and Trademark Office All other product names mentioned herein may be trademarks or registered trademarks of their respective companies Confidential computer software Valid license from HP required for possession use or copying Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license HP shall not be liable for the technical or editorial errors or omissions contained herein The information in this document is subject to change without notice Third Party Licenses This product includes software developed by the Apache Software Foundation http www apache org E anschoivaian o E Figure 3 39 Command View EVA Help About page Important If you are not using a recommended browser version and JRE see Table 1 2 you should update your browser version and JRE now hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions 69 Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Step 7 Loading the add on licenses Estimated Ti
140. tions 2 2 a and 2 2 b are effective on the date Contributor first makes Commercial Use of the Covered Code d Notwithstanding Section 2 2 b above no patent license is granted 1 for any code that Contributor has deleted from the Contributor Version 2 separate from the Contributor Version 3 for infringements caused by i third party modifications of Contributor Version or ii the combination of Modifications made by that Contributor with other software except as part of the Contributor Version or other devices or 4 under Patent Claims infringed by Covered Code in the absence of Modifications made by that Contributor 3 Distribution Obligations 3 1 Application of License The Modifications which You create or to which You contribute are governed by the terms of this License including without limitation Section 2 2 The Source Code version of Covered Code may be distributed only under the terms of this License or a future version of this License released under Section 6 1 and You must include a copy of this License with every copy of the Source Code You distribute You may not offer or impose any terms on any Source Code version that alters or restricts the applicable version of this License or the recipients rights hereunder However You may include an additional document offering the additional rights described in Section 3 5 3 2 Availability of Source Code Any Modification which You create or to which You contribute must be
141. to v2 xxx If you attempt to downgrade an initialized storage system you will lose any configuration information or data in that storage system All existing data will be destroyed when you downgrade from v3 xxx to v2 00x See Table 3 4 for a description of the proper storage system software upgrade paths Table 2 1 Element Manager Software and Storage System Software Compatibility Storage HSV Element Command Command Command Command Command System Manager View EVA v2 1 ViewEVAv3 0 View EVA ViewEVAv3 1 View EVA v3 2 Software v2 0a v3 0a Version VCS v2 002 Yes Yes Yes Yes Yes Yes VCS v2 003 No Yes Yes Yes Yes Yes VCS v2 004 No Yes Yes 9 Yes 9 Yes Yes VCS v2 005 No Yes Yes Yes Yes Yes VCS v2 006 No Yes Yes Yes Yes Yes VCS v3 000 No No Yes b Yes b Yes b Yesb VCS v3 001 No No Yes Yes Yes Yes VCS v3 010 No No Nos No Yes Yes VCS v3 014 No No No No Yes Yes VCS v3 020 No No No No No Yes abc AVCS v2 004 is compatible only with EVA3000 bVCS v3 000 cannot be used on an EVA3000 system CWhile Command View EVA v3 0 and v3 0a can manage controllers running VCS v3 010 you will not have access to any v3 010 specific features HP requires that you upgrade to Command View EVA v3 1 26 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 2 Software Compatibility Matrices Table 2 2 indicates the compatible versions of VCS and Enterprise Virtua
142. tware Instructions online upgrade OpenView Storage Management Appliance Software password physical disk push button rack rolling upgrade SAN snapshot storage system software termination event uninitialized system 130 Glossary Also called a shutdown upgrade During an online upgrade of the storage system software VCS is upgraded on the HSV controllers while they are still receiving I O from the applications on the host servers During a VCS online upgrade the HSV controllers do reboot at the same time usually within host OS timeout periods Online upgrades should be conducted at off peak hours Database applications with access to the storage system should not be running See also rolling upgrade A centralized appliance based monitoring and management interface that supports multiple applications operating systems hardware platforms storage systems tape libraries and SAN related interconnect devices It is included in and resides on the OpenView Storage Management Appliance a single aggregation point for data management A security interlock where the purpose is to allow e A management agent to control only certain storage systems e Only certain management agents to control a storage system A disk drive mounted in a disk drive enclosure that communicates with a controller pair through the device side Fibre Channel loops A physical disk is hardware with embedded software as opposed t
143. twice on separate physical disks For read requests the block can be read from either disk which can increase performance Mirroring takes the most storage space because twice the storage capacity must be allocated for a given amount of data A virtualization technique that uses parity striping to provide moderate data protection Parity is a data protection mechanism for a striped virtual disk A striped virtual disk is one where the data to and from the host is broken down into chunks and distributed on the physical disks comprising the disk group in which the virtual disk was created If the striped virtual disk has parity another chunk a parity chunk is calculated from the set of data chunks and written to the physical disks If one of the data chunks becomes corrupted the data can be reconstructed from the parity chunk and the remaining data chunks World Wide Name A unique Fibre Channel identifier consisting of a 16 character hexadecimal number A WWN is required for each Fibre Channel communication port hp StorageWorks Enterprise Virtual Array Updating Product 131 Software Instructions Index Index Symbols 5 free disk space 36 13 18 A Add a license page 71 add on licenses 28 adding licenses 70 administrator privileges 45 administrator privileges Storage Management Appliance 41 agent options using 48 antivirus software 21 appliance names 41 45 52 application I O stopping 74 application timeouts
144. ustStore mytruststore Djavax net ssl trustStorePassword wbem01 lt MyClient gt lt system gt root cimv2 lt cimomport gt ssl hp StorageWorks Enterprise Virtual Array Updating Product 95 Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Note See Port occupation for more information Viewing certificates using the keytool command To view certificates in a certificate file execute this keytool command Skeytool printcert file hpSMIS cert Viewing all certificates using the keytool command To view all the certificates in a truststore execute this keytool command Skeytool list v keystore mytruststore 96 hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Chapter 3 Upgrading the Enterprise Virtual Array to v3 020 Step 11 Upgrading Business Copy EVA if installed Estimated Time to Complete 45 minutes If you installed a Business Copy EVA v2 2 license in Step 7 Loading the add on licenses and your storage solution uses Business Copy EVA on the host servers upgrade to Business Copy EVA v2 2 on your host servers and host agents For complete upgrade instructions please refer to the following documents HP StorageWorks Business Copy EVA MA EMA Host Agent v2 2 for HP OpenVMS Installation Guide HP StorageWorks Business Copy EVA MA EMA Host Agent v2 2 for HP Tru64 UNIX Installation Guide HP StorageWorks Business Copy EVA MA EMA Host Agent v2 2 for HP
145. ve enclosures might flash red LEDs and sound an alarm After the software downgrade completes the flashing red LEDs and alarm sound cease The process of downgrading the enclosure software continues in the background after the controller software is downgraded During the EMU firmware downgrade all of the disk drives are listed in the Unmappable Hardware folder and all of the disk enclosure bays disappear The firmware downgrade can take up to 10 minutes to complete After the downgrade has completed the disk enclosure bays are listed under the Disk Enclosure elements The software loads on the HSV controllers The HSV controllers synchronize using the new software The Scanning for disks message on the controllers OCPs indicates that synchronization is taking place Click Finish after the HSV controllers have restarted The Command View EVA client refreshes A confirmation message displays Click OK Refresh the browser e In Internet Explorer press the Ctrl key and click Refresh in the tool bar e In Netscape Navigator press the Shift key and click Reload in the tool bar Click the storage system icon in the Navigation pane to verify the version of the storage system software Power down the controllers in the storage system you downgraded Power up the next storage system to be downgraded Repeat step 3 through step 18 until you have downgraded all v3 020 storage systems to v2 00x or v3 00x Reboot the Storage Management A
146. y to Comply Due to Statute or Regulation If it is impossible for You to comply with any of the terms of this License with respect to some or all of the Covered Code due to statute judicial order or regulation then You must a comply with the terms of this License to the maximum extent possible and b describe the limitations and the code they affect Such description must be included in the LEGAL file described in Section 3 4 and must be included with all distributions of the Source Code Except to the extent prohibited by statute or regulation such description must be sufficiently detailed for a recipient of ordinary skill to be able to understand it 5 Application of this License This License applies to code to which the Initial Developer has attached the notice in Exhibit A and to related Covered Code 6 Versions of the License 6 1 New Versions The Storage Networking Industry Association the SNIA may publish revised and or new versions of the License from time to time Each version will be given a distinguishing version number 6 2 Effect of New Versions Once Covered Code has been published under a particular version of the License You may always continue to use it under the terms of that version You may also choose to use such Covered Code under the terms of any subsequent version of the License published by the SNIA No one other than the SNIA has the right to modify the terms applicable to Covered Code created under this Li

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