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HP 3115m User's Manual

1. t 61 PISO SIME uites Pasche fes ise iibi ise liam E E Eee cus op bh Les aper 63 5 Setup Utility BIOS and System Diagnostics Leeee cesse eese eee ee eene e eene eene tenen neon non 65 Leine Setup Seton eto ada godes testet pbi dua a Odi eae SRL dq OL D ME 65 Starting Setup AE DDR 65 Changing the language of Setup Utility sssssssssseen 65 Navigating and selecting in Setup Utility ssssseeeeeeen 66 Displaying system information lt coinceisandvnevinesicneniponieronbiacaisi eee tmenoeamieatelans 66 Restoring factory settings in Setup Utility ee eene etri 67 Exiting Setup WNIT i qid dos rii qp i abusi rater Ua squat iraesiaancate lamp E A UE 67 Sess er H H 67 Determining the BIOS version iuicokererer pea rao tls be en eism Rer i Sie ek pedea iiu 68 Downloading a BIOS update s scuctxitrd tinea dn scanty Prax qodpR xus RU ns 68 Using System Diagnostics HEUTE 69 HE lee ETE a 70 Computer specifications aecspequrvpx tbid ra erai odes UNE Ne ntdiene ne raid nA FEVER MEI nenese Ptr Eesti 70 11 6 inch display specifications ceoad esie o Rot ee Dto i QI ERI I La V Inu IUE D mit d Mnt mda 71 Hard drive specifications suscsncishacecsycssinaninusas lr ER ee px VOU rds OUI a mae uade asit RC EU RU dE 72 T Backup and recovery ccicicccinncssiicinedianmamndunirnniodniitneaenadaeares 73 RESIO ete TS 73 Creating restore
2. 659511 001 System board for use only with computer models equipped with an AMD E450 processor but not WWAN capability includes processor and replacement thermal material 6595 12 001 System board for use only with computer models equipped with an AMD E450 processor and WWAN capability includes processor and replacement thermal material 6595 13 001 Top cover in charcoal finish includes power button board and cable and TouchPad and TouchPad cable 659516 001 Webcamera module includes double sided adhesive 659933 001 160 GB solid state drive only does not include bracket connector cable isolators or screws 659940 001 External DVD RW and CD RW Super Multi Double Layer Combo Drive 65994 1 001 External Blu ray ROM DVD R RW Super Multi Double Layer Drive 6649 13 001 Hard Drive Hardware Kit includes bracket connector cable isolators and screws 664993 001 TouchPad button board includes cable 664994 001 RTC battery for use only with computer models with WWAN capability 664995 001 Power connector cable includes bracket 664996 001 Rubber Kit includes two rear corner covers and two rubber feet 664999 001 Heat sink includes replacement thermal material 665000 001 Fan 668353 001 11 6 in LED HD BrightView SVA display panel 669025 001 Display bezel includes display lid switch magnet 669299 001 500 GB 5400 rpm hard drive only does not include bracket connector cable isolators or screws SATA 7 0 mm 6716
3. 1 Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on NOTE The display switch is not visible from the outside of the computer 2 WLAN antennas 2 Send and receive wireless signals to communicate with WLANs 3 WWAN antennas 2 select models only Send and receive wireless signals to communicate with WWANSs 4 Internal microphone Records sound 5 Webcam Records video and captures still photographs To use the webcam select Start gt All Programs gt CyberLink and Chat gt CyberLink YouCam 6 Webcam light On The webcam is in use The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Display Buttons 6 Chapter 2 External component identification Item Component Description 1 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding a
4. Heat sink Description Spare part number Heat sink includes replacement thermal material 664999 001 E NOTE To properly ventilate the computer allow at least 7 6 cm 3 in of clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 32 and then remove the following components a Service cover see WLAN module on page 37 b Keyboard see Keyboard on page 46 Top cover see Top cover on page 53 d System board see System board on page 58 Remove the heat sink 1 Turn the system board upside
5. 3 Audio in microphone jack 4 USB 2 0 ports 2 Description Supports the following digital card formats e MultiMediaCard e SD Card e Secure Digital High Capacity SDHC Card Secure Digital Extended Capacity SDxC Card Produce sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled Connects an optional computer headset microphone stereo array microphone or monaural microphone Connect optional USB 2 0 devices 5 External monitor port Connects an external VGA monitor or projector 6 RJ 45 network jack 12 Chapter 2 External component identification Connects a network cable Bottom ltem 1 2 Component Battery bay SIM slot select models only Description Holds the battery Supports a wireless subscriber identity module SIM The SIM slot is located inside the battery bay 3 Battery service cover latch Releases the battery from the battery bay 4 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overhe
6. 55 Whr 2 55 Ah Li ion battery 659492 001 Wireless Antenna Kit inclues WLAN and WWAN antenna cables and transceivers 659493 001 Display enclosure for use with computer models equipped with WLAN only capability in charcoal finish includes WLAN antenna cables and transceivers 659496 001 Base enclosure includes battery release latch 659498 001 Display Cable Kit includes display panel cable and webcamera module cable 659499 001 Display Hinge Kit includes left and right display hinges 659500 001 Keyboard in charcoal finish for use in the United States includes keyboard cable 659500 121 Keyboard in charcoal finish for use in Canada includes keyboard cable 659500 161 Keyboard in charcoal finish for use in Latin America includes keyboard cable 659500 201 Keyboard in charcoal finish for use in Brazil includes keyboard cable 659503 001 Service cover in charcoal finish includes two rubber feet and shielding 659507 001 Screw Kit 659508 001 Speaker Kit includes left and right speakers and cable 659509 001 System board for use only with computer models equipped with an AMD E300 processor but not WWAN capability includes processor and replacement thermal material 659510 001 System board for use only with computer models equipped with an AMD E300 processor and WWAN capability includes processor and replacement thermal material Sequential part number listing 23 24 Spare part number Description
7. wireless antenna locations 5 removal 52 spare part number 20 23 53 Wireless Antenna Kit spare part number 23 wireless light 9 wireless product description 2 WLAN module removal 37 spare part number 17 23 37 workstation guidelines 28 WWAN module removal 39 spare partnumber 17 23 39
8. 13 HP hs2340 HSPA Mobile Broadband Module WWAN module 632155 001 14 Ralink 3592BC8 802 11a b g n 2x2 WiFi and Bluetooth 3 0 HS 630813 001 Combo Adapter 15 Hard drive does not include the hard drive bracket connector cable isolators or screws These components are included in the Hard Drive Hardware Kit spare part number 66491 3 001 500 GB 5400 rpm SATA 7 0 mm Computer major components 669299 001 17 18 Item Component Spare part number 320 GB 5400 rpm SATA 7 0 mm 645193 001 Solid state drive 160 GB solid state drive 659933 001 128 GB solid state drive 675097 001 Hard Drive Hardware Kit not illustrated includes the hard drive bracket 664913 001 connector cable isolators and screws NOTE See Mass storage devices on page 21 for more Hard Drive Hardware Kit information 16 Service cover in charcoal finish includes two rubber feet and shielding 659503 001 17 Rubber Kit includes two rear corner covers and two rubber feet 664996 001 18 6 cell 55 Whr 2 55 Ah Li ion battery 646757 001 Chapter 3 Illustrated parts catalog Display assembly subcomponents Item Component Spare part number 1 Display bezel includes display lid switch magnet 669025 001 2 Webcamera module 6595 16 001 Display Hinge Kit includes 659499 001 3a Left and right hinges 3b Left and right hinge brackets 4 11 6 in LED HD BrightView SVA display panel 668353 001 Di
9. 659940 001 Miscellaneous parts Component Spare part number 65 W PFC RC V 3 wire HP Smart AC adapter 609939 001 HP lock HP keyed cable lock 626729 001 HP notebook combination lock 591699 001 HP USB optical mouse 434594 001 Power cord 3 pin black 1 83 m For use in Argentina 49037 1 D01 For use in Brazil 49037 1 202 For use in North America 49037 1 001 Screw Kit 659507 001 22 Chapter 3 Illustrated parts catalog Sequential part number listing Spare part number Description 434594 001 HP USB optical mouse 490371 001 Power cord for use in North America 3 pin black 1 83 m 49037 1 202 Power cord for use in Brazil 3 pin black 1 83 m 490371 D01 Power cord for use in Argentina 3 pin black 1 83 m 591699 001 HP notebook combination lock 599516 001 RTC battery for use only with computer models without WWAN capability 609939 001 HP Smart AC Adapter RC V 3 wire for use in all countries and regions except India 621565 001 2 GB memory module PC3 10600 1333 MHz 621569 001 4 GB memory module PC3 10600 1333 MHz 626729 001 HP keyed cable lock 630813 001 Ralink 3592BC8 802 1 1a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter 632155 001 HP hs2340 HSPA Mobile Broadband Module 645193 001 320 GB 5400 rpm hard drive only does not include bracket connector cable isolators or screws SATA 7 0 mm 646757 001 6 cell
10. Description Connects an AC adapter 2 Battery light e White The computer is connected to external power If a battery installed the battery is fully charged e Amber The computer is connected to external power and the battery is charging e Off The computer is not connected to external power e Blinking The computer is in the Sleep state 3 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 4 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 Hard drive light Blinking white The hard drive is being accessed e Amber HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive NOTE For information on HP ProtectSmart Hard Drive Protection refer to the HP Notebook Reference Guide 6 7 HDMI port select models only USB port 2 Connects an optional video or audio device such as a high definition television or any compatible digital or audio component Connects an optional USB device Left side 11 Right side Item Component 1 Digital Media Slot 2 Audio out headphone jack
11. GHz processor 1 0 MB L2 cache 1333 MHz dual core 18 W AMD E300 1 30 GHz processor 1 0 MB L2 cache 1066 MHz dual core 18 W Chipset AMD A50M fusion controller hub FCH Graphics AMD Radeon HD 6320 discrete class graphics on computer models equipped with an AMD E450 1 65 GHz processor AMD Radeon HD 6310 discrete class graphics on computer models equipped with an AMD E300 1 00 GHz processor Support for Blu ray playback with HD decode and DX11 support Panel 11 6 in high definition HD light emitting diode LED BrightView 1366x768 display typical brightness 200 nits All display assemblies include 2 wireless local area network WLAN antenna cables Supports 16 9 wide aspect ratio Support for non flush glass panel cover non PMMA Select computer model display assemblies include 2 wireless wide area network WWAN antenna cables Memory Two customer accessible upgradable memory module slots DDR3 1066 MHz single channel support Supports up to 4096 GB of system RAM Supports the following configurations e 4096 MB total system memory 4096x1 or 2048x2 e 2048 MB total system memory 2048x1 Hard drives Supports 6 35 cm 2 5 in hard drives in 9 5 mm 37 in and 7 0 mm 28 in thicknesses Customer accessible Serial ATA SATA Supports Accelerometer hard drive protection 2 Category Description Supports the following hard drives e 500GB 5400 rpm 7 0 mm e 320GB 5400 rpm 7 0 m
12. To start System Diagnostics 1 2 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 Click the diagnostic test you want to run and then follow the on screen instructions E NOTE If you need to stop a diagnostics test while it is running press esc Using System Diagnostics 69 6 Specifications Computer specifications Metric U S Dimensions Width 29 16 cm 11 48 in Depth 2 15 cm 8 46 in Height front to back 2 11 to 3 19 cm 0 83 to 1 26 in Weight With 6 cell battery 1 60 kg 3 53 Ib With 3 cell battery 1 46 kg 3 22 Ib Input power Operating voltage and current 18 5 V dc 3 5A 65 W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures 70 Chapter 6 Specifications 11 6 inch display specifications Metric U S Dimensions Height 14 70 cm 5 79 in Width 25 90 cm 10 20 in Diagonal 29 50 cm 11 61 in Numbe
13. an Intel processor Description Spare part number HP hs2340 HSPA Mobile Broadband Module 632155 001 Z CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WWAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 32 5 Remove the service cover see WLAN module on page 37 Remove the WWAN module 1 Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module Ey NOTE The red WLAN antenna cable is connected to the WWAN module 1 terminal The blue WWAN antenna cable is connected to the WWAN module 2 terminal 2 Remove the Phillips PM2 0x3 7 screw 2 that secures the WWAN module to the system board The WWAN module tilts up Component replacement procedures 39
14. and Restore 2 Follow the on screen instructions to schedule and create a backup E NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes E NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your files and settings When to create restore points Before you add or modify software or hardware e Periodically whenever the computer is functioning optimally Ef NOTE If you revert to a restore point and then change your mind you can reverse the restoration Chapter 7 Backup and recovery Create a system restore point 1 2 3 4 Select Start Control Panel System and Security System In the left pane click System Protection Click the System Protection tab Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time wh
15. cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCTF 3 conductor 0 75 mm or 1 25 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark The flexible cord must be Type HO5VV F 3X0 75 mm conductor size KTL logo and individual approval number must be on each element Corset approval number and logo must be printed on a flag label The flexible cord must be Type HVCTF 3x1 25 mm conductor size Power cord set fittings appliance coupler cable and wall plug must bear the BSMI certification mark For 127 V ac the flexible cord must be Type SVT or SJT 3 x 18 AWG with plug NEMA 5 15P 15 A 125 V ac with UL and CSA or C UL marks For 240 V ac the flexible cord must be Type HO5VV F 3x0 75 1 00 mm conductor size with plug BS 1363 A with BSI or ASTA marks Chapter 8 Power cord set requirements 9 Recycling When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original
16. covers as indicated in the following illustration These feet are available in the Rubber Kit spare part number 664996 001 Component replacement procedures 31 Battery Description Spare part number 6 cell 55 Whr 2 55 Ah Li ion battery 646757 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Slide the battery service cover latch 1 to release the battery 2 Pivot the front edge of the battery 2 up and back 3 Remove the battery from the computer To insert the battery 1 Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay 2 Pivot the front edge of the battery down into the battery bay until it is seated The battery release latch will automatically lock into place 32 Chapter 4 Removal and replacement procedures SIM y NOTE The SIM is provided by the end user as a security measure for the WWAN module The SIM should be removed placed into a static dissipative container and then replaced when the computer is reassembled Before removing the SI
17. display bezel see Display panel on page 34 6 Remove the display panel see Display panel on page 34 Component replacement procedures 35 Remove the webcamera module 1 Release the webcamera module 1 from the display enclosure The webcamera module is attached to the display enclosure with double sided tape 2 Disconnect the webcamera module cable 2 from the webcamera module 3 Remove the webcamera module Reverse this procedure to install the webcamera module 36 Chapter 4 Removal and replacement procedures WLAN module Description Spare part number Ralink 3592BC8 802 11a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter 630813 001 Z CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 A gt 4 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
18. down with the front toward you 2 Loosen the captive screws 1 that secure the heat sink to the system board Ef NOTE The number of screws used to secure the heat sink to the system board varies by computer model Ef NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach it 3 Remove the heat sink 2 Component replacement procedures 63 EJ NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed Replacement thermal material is included with the heat sink and system board spare part kits The following illustration shows the replacement thermal material locations on a computer model equipped with an AMD processor and a graphics subsystem with discrete memory Thermal paste is used on the processor 1 and the heat sink section 2 that services it Reverse this procedure to install the heat sink 64 Chapter 4 Removal and replacement procedures 5 Setup Utility BIOS and System Diagnostics Using Setup Utility Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility includes settings for the types of peripherals installed the startup seq
19. not automatically restart in the Recovery Manager the computer boot order needs to be changed 3 Press f at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Changing the computer boot order To change the boot order for recovery discs 1 Restart the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window To change the boot order for recovery flash drive 1 Insert the flash drive into a USB port 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options window 76 Chapter 7 Backup and recovery Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place As you add new software and data files continue to create backups on a regular basis How completely you are able to recover your system depends on how recent your backup is NOTE A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail In order to correct computer issues a recovery should first be attempted before a system restore is attempted You can back up your information to an optional external hard drive a network drive or discs Back up your system at th
20. remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 27 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use tra
21. the computer Component replacement procedures 55 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 32 and then remove the following components a Service cover see WLAN module on page 37 b Keyboard see Keyboard on page 46 c Top cover see Top cover on page 53 Remove the speakers 1 P m M Turn the top cover upside down with the front edge toward yov Release the speaker cables from the clips built into the TouchPad 1 and top cover 2 Release the speakers from the clips 3 built into the top cover Remove the speakers and cables 4 Reverse this procedure to install the speakers 56 Chapter 4 Removal and replacement procedures TouchPad button board Description Spare part number TouchPad button board includes cable 664993 001 Before removing the TouchPad button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 32 and then remove the following compon
22. to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way thot they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Preliminary replacement requirements 25 Drive handling CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperatur
23. tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed This chapter provides information on the following topics e Creating a set of recovery discs or a recovery flash drive Recovery Manager software feature e Performing a system restore from the partition recovery discs or a recovery flash drive e Backing up your information e Recovering a program or driver Restore In the event of hard drive failure to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup If for some other reason you need to restore your system this can be achieved using the HP Recovery partition select models only without the need for recovery discs or a recovery flash drive To check for the presence of a recovery partition click Start right click Computer click Manage and then click Disk Management If the recovery partition is present a Recovery drive is listed in the window CAUTION HP Recovery Manager partition or discs flash drive restores only software that was y ger Ip y preinstalled at the factory Software not provided with this computer must be reinstalled manually f NOTE Recovery discs have been included if your computer does not have a rec
24. 0 product number 31 17 24 Q QuickWeb button 7 Index 85 R rear corner covers removal 46 spare partnumber 24 46 removal replacement preliminaries 25 procedures 30 right side components 12 RJ 45 jack 12 RTC battery removal 41 spare part numbers 24 41 Rubber Kit spare part number 18 24 31 17 23 S Screw Kit spare part number 22 23 security cable slot 11 security product description 3 serial number 30 service considerations cables 25 connectors 25 plastic parts 25 service cover location 13 removal 37 spare part number service tag 15 30 serviceability product description 3 SIM slot 13 SIM removal 33 solid state drive spare part numbers 18 21 24 Speaker Kit spare part number 23 55 speakers location 10 removal 55 spare part number specifications computer 70 display 71 hard drive 72 18 23 38 17 23 55 86 Index system board removal 58 spare part numbers 24 58 17 23 T tools required 25 top cover removal 53 spare part number TouchPad button 10 TouchPad button board removal 57 spare part number 17 24 57 TouchPad components 10 TouchPad light 9 10 11 TouchPad on off button 10 TouchPad zone 10 transporting guidelines 28 17 24 53 U USB port 11 12 v vents 11 13 video product description 2 WwW warranty period 31 webcam 5 webcam light 5 webcamera module removal 35 spare part number 19 24 35 Windows applications key 8 Windows logo key 8
25. 3 Remove the WWAN module by pulling the module away from the slot at an angle 3 E NOTE WWAN modules are designed with a notch 4 to prevent incorrect insertion into the memory module slot Ey NOTE If the WWAN antennas are not connected to the terminals on the WWAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WWAN module 40 Chapter 4 Removal and replacement procedures RTC battery Description Spare part number For use only on computer models with WWAN compatibility 664994 001 For use only on computer models without WWAN compatibility 599516 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 32 5 Remove the service cover see WLAN module on page 37 Remove the RTC battery Ey NOTE Steps 1 and 2 apply to computer models with WWAN capability See step 3 for RTC battery removal information on computer models without WLAN capobility 1 Disconnect the RTC batter
26. 85 001 Display enclosure for use with computer models equipped with WLAN and WWAN capability in charcoal finish includes WLAN antenna cables and transceivers and WWAN antenna cables and transceivers 675097 001 128 GB solid state drive only does not include bracket connector cable isolators or screws Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flatbladed screwdriver e Magnetic screwdriver Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures E NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required
27. 9 When replacing the top cover be sure that the TouchPad button board and cable see TouchPad button board on page 57 and speakers see Speakers on page 55 are removed from the defective top cover and installed on the replacement top cover Component replacement procedures 53 Remove the top cover 1 Close the computer 2 Turn the computer upside down with the front toward you 3 Remove the seven Phillips PM2 5x7 0 screws that secure the top cover to the computer 4 Turn the computer right side up with the front toward you 5 Open the computer 6 Disconnect the following cables from the system board 1 Power button board cable 2 TouchPad button board cable 3 Speaker cable 54 Chapter 4 Removal and replacement procedures 7 Remove the four Phillips PM2 5x7 0 screws that secure the top cover to the computer T I l l l l I 8 Lift the rear edge of the top cover 1 until the left and right sides disengage from the base enclosure 9 Remove the top cover 2 Reverse this procedure to install the top cover Speakers Description Spare part number Speaker Kit includes left and right speakers and cable 659508 001 Before removing the speakers follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to
28. M follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 32 Remove the SIM 1 Press in on the SIM 1 to release it from the SIM slot 2 Remove the SIM 2 from the SIM slot Insert the SIM into the SIM slot and gently push the SIM into the slot until it is firmly seated Component replacement procedures 33 Display panel Description Spare part number 11 6 in LED HD BrightView SVA display panel 668353 001 Before removing the display panel follow these steps 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 32 Remove the service cover see WLAN module on page 37 Remove the display panel 1 2 3 5 Turn the computer right side up w
29. Y HP 3115m Notebook PC Maintenance and Service Guide Copyright 2011 Hewlett Packard Development Company L P AMD the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices Inc Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition November 2011 Document Part Number 667975 001 Safety warning notice N WARNING To reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipme
30. a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e Toclose open dialog boxes and return to the main Setup Utility screen press esc and then follow the on screen instructions 2 Press f10 to enter Setup Utility To exit Setup Utility menus choose one of the following methods To exit Setup Utility menus without saving your changes press the esc key and then follow the on screen instructions Use the arrow keys to select Exit gt Exit Discarding Changes and then press enter e To save your changes and exit Setup Utility menus press 110 and then follow the on screen instructions or Use the tab key and the arrow keys to select Exit gt Exit Saving Changes and then press enter Your changes go into effect when the computer restarts Displaying system information 1 Start Setup Utility 2 Select the Main menu System information such as the system time and date and identification information about the computer is displayed 3 To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter 66 Chapter 5 Setup Utility BIOS and System Diagnostics Restoring factory settings in Setup Utility E NOTE Restoring defaults will not change the hard drive mode To return all settings in Setup Utilit
31. able Description Spare part number Power connector cable includes bracket 664995 001 Before removing the power connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 32 and then remove the following components a Service cover see WLAN module on page 37 Keyboard see Keyboard on page 46 Top cover see Top cover on page 53 d System board see System board on page 58 Remove the power connector cable 1 Turn the system board upside down with the right side toward you 2 Disconnect the power connector cable 1 from the system board 3 f necessary separate the power connector bracket 2 from the power connector Reverse this procedure to install the power connector cable and bracket 60 Chapter 4 Removal and replacement procedures Fan Description Spare part number Fan 665000 001 E NOTE To properly ventilate the computer allow at least 7 6 cm 3 in of clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperatu
32. al devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 32 5 Remove the service cover see WLAN module on page 37 Remove the memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The memory module tilts up Z CAUTION To prevent damage to the memory module hold it by the edges only Do not touch the components on the memory module 2 Remove the memory module 2 by pulling it away from the slot at an angle Reverse this procedure to install a memory module Component replacement procedures 45 Keyboard 46 E NOTE The keyboard spare part kit includes a keyboard cable For use in country or region Spare part number For use in country or region Spare part number Keyboard in charcoal finish For use in Brazil 659500 201 For use in Latin America 659500 161 For use in Canada 659500 121 For use in the United States 659500 001 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first u
33. ating It is normal for the internal fan to cycle on and off during routine operation 5 Service cover Provides access to the hard drive bay a memory module slot the SIM slot select models only the WLAN module and the WWAN module select models only Bottom 13 3 Illustrated parts catalog 14 Chapter 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag Product XXXXXXXX MAN LEE LEE LR Warranty TylyOy Model KAKKKKA Item Description Function 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Service tag 15 Computer major components 16 Chapter 3 Illustrated parts catalog Item Component Spare part number 1 Display assembly The display asse
34. ber each disc before inserting into the optical drive e f necessary you can exit the program before you have finished creating the recovery discs or recovery flash drive The next time you open Recovery Manager you will be prompted to continue the backup creation process To create a set of recovery discs or a recovery flash drive 1 Select Start All Programs Recovery Manager Recovery Media Creation 2 Follow the on screen instructions Chapter 7 Backup and recovery Performing a system restore Recovery Manager software allows you to repair or restore the computer to its original factory state Recovery Manager works from recovery discs a recovery flash drive or from a dedicated recovery partition select models only on the hard drive EZ NOTE A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail A system restore should be used as a final attempt to correct computer issues Note the following when performing a system restore e You can restore only the system that you have previously backed up HP recommends that you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer e Windows has its own builtin repair features such as System Restore If you have not already tried these features try them before using Recovery Manager e Recovery Manager restor
35. e extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage 26 Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy Chapter 4 Removal and replacement procedures Z CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you
36. e following times e At regularly scheduled times XQ TIP Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Guidelines Create system restore points using the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information on using system restore points refer to Using Windows system restore points Store personal files in the Documents library and back up this folder periodically e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to re enter your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt prt sc To copy the entire screen press pr sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save and print the document Backing up and recovering your information 77 78 Using Windows Backup and Restore Guidelines e Be sure that the computer is connected to AC power before you start the backup process e Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start gt Control Panel gt System and Security gt Backup
37. ecorded earlier open the folder on your hard drive that contains the update Double click the file that has an exe extension for example filename exe The BIOS installation begins Complete the installation by following the on screen instructions f NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in System Diagnostics Start up test This test analyzes the main computer components that are required to start the computer Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery If the battery fails the test contact HP support to report the issue and purchase a replacement battery You can also view system information and error logs in the System Diagnostics window
38. en the computer was functioning optimally follow these steps 1 2 3 4 5 Select Start Control Panel System and Security System In the left pane click System Protection Click the System Protection tab Click System Restore Follow the on screen instructions Backing up and recovering your information 79 80 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector fo
39. ents a Service cover see WLAN module on page 37 b Keyboard see Keyboard on page 46 Top cover see Top cover on page 53 Remove the TouchPad button board and cable 1 Turn the top cover upside down with the front edge toward you 2 Release the ZIF connector to which the TouchPad cable is attached and then disconnect the TouchPad cable 1 from the TouchPad button board 3 Remove the two Phillips PM2 0x3 8 screws 2 that secure the TouchPad button board to the top cover Component replacement procedures 57 4 Remove the TouchPad button board 3 and cable Reverse this procedure to install the TouchPad button board and cable System board 58 y NOTE The system board spare part kit includes replacement thermal material Description Spare part number For use only with computer models equipped with an AMD E450 processor and WWAN capability 659512 001 For use only with computer models equipped with an AMD E450 processor but not 65951 1 001 WWAN capability For use only with computer models equipped with an AMD E300 processor and WWAN capability 659510 001 For use only with computer models equipped with an AMD E300 processor but not 659509 001 WWAN capability Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating sy
40. es only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models only When using the dedicated recovery partition there is an option to back up pictures music and other audio videos and movies recorded TV shows documents spreadsheets and presentations e mails Internet favorites and settings during this process To restore the computer from the recovery partition follow these steps 1 Access Recovery Manager in either of the following ways e Select Start gt All Programs gt Recovery Manager gt Recovery Manager pe e Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press 111 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the Recovery Manager window 3 Follow the on screen instructions Performing a system restore 75 Restoring using the restore media 1 If possible back up all personal files 2 Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Insert the recovery flash drive into a USB port on your computer and then restart the computer E NOTE If the computer does
41. ging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 32 5 Remove the service cover see WLAN module on page 37 Remove the hard drive 1 Disconnect the hard drive connector cable 1 from the system board 2 Remove the Phillips PM2 5x5 7 screw 2 that secures the hard drive to the computer 3 Use the tab 3 on the hard drive bracket to lift the left side of the hard drive until it rests at an angle Component replacement procedures 43 4 Slide the hard drive 4 up and to left at an angle and out of the hard drive bay 5 If it is necessary to replace the connector cable 1 the screws 2 the bracket 3 or the isolators 4 remove and replace the components The bracket connector cable isolators and screws are available in the Hard Drive Hardware Kit spare part number 66491 3 001 adhi s0 ib utm Reverse this procedure to reassemble and install the hard drive 44 Chapter 4 Removal and replacement procedures Memory module Description Spare part number 4 GB memory module PC3 10600 1333 MHz 621569 001 2 GB memory module PC3 10600 1333 MHz 621565 001 Before removing a memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all extern
42. go 8 L left side components 11 light components 9 lights battery 11 caps lock 9 hard drive 11 mute 9 power 9 TouchPad 9 10 webcam 5 wireless 9 lock spare partnumbers 22 23 M mass storage device precautions 26 removal 43 spare part numbers memory module product description 1 removal 45 21 43 spare partnumbers 17 23 45 microphone location 5 product description 2 microphone jack 12 model description 31 model name 1 monitor port 12 mouse spare part number 22 23 mute light 9 N network jack 12 Oo operating system product description 3 optical drive precautions 26 product description 2 spare part numbers 22 24 P packaging guidelines 28 plastic parts service considerations 25 pointing device product description 3 ports external monitor 12 HDMI 11 monitor port 12 product description 3 USB 11 12 power button 7 power connector 11 power connector cable removal 60 spare part number power cord set requirements 80 spare partnumbers 22 23 power light 9 power requirements product description 3 processor product description 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 1 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 security 3 serviceability 3 video 2 wireless 2 product name 1 3
43. ight display enclosure brackets are included in the Display Hinge Kit spare part number 659499 001 g Release the wireless antenna cables 3 from the clips 4 and routing channels built into the display enclosure h Detach the WLAN transceivers 5 from the display enclosure The transceivers are attached to the display enclosure with double sided tape Chapter 4 Removal and replacement procedures i Remove the wireless antenna cables and transceivers 6 The WLAN antenna are available in the Wireless Antenna Kit spare part number 659492 001 Reverse this procedure to reassemble and install the display assembly Top cover Description Spare part number Top cover in charcoal finish includes power button board and cable and TouchPad and 659513 001 TouchPad cable Before removing the top cover follow these steps 1 4 5 6 Fi Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 32 Remove the service cover see WLAN module on page 37 Remove the keyboard see Keyboard on page 46 Remove the display assembly see Display assembly on page 4
44. is chapter provides removal and replacement procedures There are as many as 44 screws that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag The battery must be removed to access the service tag See Battery on page 32 for battery removal procedures T Serial X300000XX MAIER EUER E IU Product XXXXXXXX Warranty lylyOy Model XXXXXXX Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 30 Chapter 4 Removal and replacement procedures Item Component Description 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Computer feet The computer feet are adhesive backed rubber pads There are 2 oblong rubber feet that attach to the rear corner
45. ith the front toward you Open the computer Flex the inside edges of the top edge 1 the left and right sides 2 and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure Remove the display bezel 4 The display bezel includes the display hinge covers and the lid switch magnet and is available using spare part number 669025 001 Remove the four Phillips PM2 0x3 6 screws 1 that secure the display panel to the display enclosure 34 Chapter 4 Removal and replacement procedures 6 Swing the top edge of the display panel 2 forward until it rests on the keyboard 7 Detach the adhesive strip 3 that secures the display panel cable to the display panel 8 Disconnect the display panel cable 4 from the display panel 9 Remove the display panel Reverse this procedure to install the display bezel and panel Webcamera module Description Spare part number Webcamera module 659516 001 Before removing the webcamera module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 32 5 Remove the
46. m Supports the following mSATA solid state drives e 160GB solid state drive e 128 GB solid state drive Optical drive External USB optical drive computer USB ports support 2A current SATA Audio and video 12 7mm tray load Supports the following external optical drives e Bluray ROM DVDR RW Super Multi Double Layer Drive e DVD RW and CD RW Super Multi Double Layer Combo Drive Single digital microphone Beats Audio with Beats logo support Beats hotkey fn b Two integrated stereo speakers Ethernet HP TrueVision high definition webcam fixed no tilt 1280x800 by 30 frames per second Integrated Gigabit network interface card NIC PCIE interface Wireless Integrated WLAN options by way of wireless module Two WLAN antennas built into display assembly Supports a Ralink 3592BC8 802 11a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter WLAN module Integrated WWAN options by way of wireless module Two WWAN antennas built into display assembly select models only Supports the HP hs2340 HSPA Mobile Broadband Module External media card Push push insertion removal HP Multi Format Digital Media Reader supports the following digital card formats e MultiMediaCard e Secure Digital SD Card e Secure Digital High Capacity SDHC Card e Secure Digital Extended Capacity SDxC Card Subscriber identity module SIM slot populated with WWAN toolless u
47. mbly is spared at the subcomponent level only For display assembly spare part information see Display assembly subcomponents on page 19 2 Keyboard in charcoal finish includes keyboard cable For use in Brazil 659500 201 For use in Canada 659500 121 For use in Latin America 659500 161 For use in the United States 659500 001 3 Top cover in charcoal finish includes power button board and cable and TouchPad 659513 001 and TouchPad cable 4 Speakers includes cables 659508 001 5 TouchPad button board includes cable 664993 001 6 System board includes processor and replacement thermal material For use only with computer models equipped with an AMD E450 processor and 659512 001 WWAN capability For use only with computer models equipped with an AMD E450 processor but not 659511 001 WWAN capability For use only with computer models equipped with an AMD E300 processor and 659510 001 WWAN capability For use only with computer models equipped with an AMD E300 processor but not 659509 001 WWAN capability 7 Power connector cable includes bracket 664995 001 8 Heat sink includes replacement thermal material 664999 001 9 Fan 665000 001 10 Base enclosure includes battery release latch 659496001 11 RTC battery For use only on computer models with WWAN compatibility 664994 001 For use only on computer models without WWAN compatibility 599516 001 12 Memory modules 2 PC3 10600 1333 MHz 4 GB 621569 001 2 GB 621565 001
48. medid ce scd iesus tux engl a buoni ues RC Pia elec dms RA 74 Performing a system restore sse i RU E READRRMIS UII CIS OPERI weaudd eons DI CHUPMNIN MM BuU an CDU aR UH 75 Restoring using the dedicated recovery partition select models only 75 Restoring using the restore media eerte erento laneo eh oed men nane nda 76 Changing the computer boot order osea ers tere HR erp Ur bL p aiv a Petre t ed 76 Backing up and recovering your information eec ri ned xen For P Ve PAR T tb aen 77 Using Windows Backup and Restore serene rennen enne 78 Using Windows system restore points Lu 0 FEAR EMII QUE EER IRAE 2PPURNELRRKUE HERD EE ERI EDRU 78 When to create restore points ssssssssssseeeeeneeeen eene 78 Create a system restore point ceeeeeeececeeeceeeensneeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeaaeeees 79 Restore to a previous dale and lime eer trt sine Prae e rn regis 79 8 Power cord sef rEquiFemellfs sies spas seka PERPE PEERrEee MEE PPP rEPR VEN PR EDXMERENUME ini UR MEER MEPRO ER 80 Requirements for all countries aureis oder sea beo vU ER PH tmb ener ve Deva evo uM uit uda 80 Requirements for specific countries and regions sssssssssssseeeeeeneeeeeneeeeeenene 81 c TE E A A A EA EN 83 Dr E ER 84 vii viii Product description Category Product Name Description HP 3115m Notebook PC Processors AMD E450 1 65
49. nd Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options or refer to the HP Notebook Reference Guide 2 QuickWeb button select models only e When the computer is off or in Hibernation press the button to open HP QuickWeb e When the computer is in Microsoft Windows press the button to open the default Web browser e When the computer is in HP QuickWeb press the button to open the Web browser QuickWeb allows you to browse the Internet communicate with others using Skype and explore other HP QuickWeb programs When the computer is off or in Hibernation you can press the QuickWeb button to access these features without waiting for the operating system to start NOTE For more information refer to the HP QuickWeb software Help If your computer does not have HP QuickWeb software the button does not start QuickWeb or perform any action or function in QuickWeb Buttons 7 8 Item Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Displays system information when pressed in combination with the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the poin
50. nplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 32 5 Remove the service cover see WLAN module on page 37 Remove the keyboard 1 Remove the two rubber feet 1 that are attached to the rear corner covers The rubber feet are attached to the rear corner covers by double sided tape and are included in the Rubber Kit spare part number 664996 001 2 Remove the two Phillips PM2 0x5 7 screws 2 that secure the rear corner covers to the computer 3 Remove the rear corner covers 3 The rear corner covers are included in the Rubber Kit spare part number 664996 001 1 Chapter 4 Removal and replacement procedures 4 Remove the three Phillips PM2 0x5 7 screws that secure the keyboard to the computer Rest and secure the computer on its right side Partially open the computer Insert a screwdriver or similar thin tool into the keyboard release opening and then press on the back of the keyboard until the keyboard disengages from the computer Component replacement procedures 47 8 Turn the computer right side up with the front toward you 9 Lift the rear edge of the keyboard 1 and then swing the keyboard up and forward until it rests upside down on the palm rest 10 Release the zero insertion force ZIF connector 2 to which the keyboard cable is attached and then disconnect the keyboard cable 3 from the sy
51. ns information regarding installing and troubleshooting the file Using Setup Utility 67 Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the tab key and the arrow keys to select Exit gt Exit Discarding Changes and then press enter Downloading a BIOS update Z CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Windows 7 Select Start gt Help and Support gt Mai
52. nsporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines 28 Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide pr
53. nt IEC 60950 iv Safety warning notice Table of contents JM 717 1 2 External component identification ecce eee eee eee eee eee eee eene nenne e eene ene hne t tno 4 Display P E HOMER MERE NEUTER ERNEUT E DE TEUER RENE 5 BUNOS e Q 6 Keys PEE 8 lighis anea E TOT TQ E RE 9 Tolle so pdcpdasistd n NN CPER DN DES MM dad edis pn M qm ODE IM MR S NU D EV RU 10 7 1 eer rp URN EUN 10 E ipis Pee ERTEILEN 11 iT PETS arnesi TE T CT oem 12 Bonom ge MR 13 3 Hllusteeted parts culalog rai ciste itio to Ern EEEEQRebbAEL E acinus 14 SENICE TAG sa M rategaceesareeuussieises 15 Computer major components ssssssssssseeeeeeee meme eee nenne nee sn ren n rn e rr rrr nenne nennen 16 Display assembly subcomponents acct estie Ola ted RE ENUS FESTE MAT Masao uu Uer emer 19 M ss storage EV ICES RINT TOT D OT S 21 Miscellaneous parts 4 aed oci stipite utate n equo bk roa RIA EPI spe Arr eM oput am eu har ipd GRON E 22 Sequential part number listing ood bir eob rre aoa ae ee atau endow PU M bri ans 23 4 Removal and replacement procedures eee eee eee e e eese e eese nennen seen oet s sete sse n enne 25 Preliminary replacement requirements 4 entere tin roa AS Fe eR EVERY ES PH rd x XP e ea v 25 Tools Feet Fee iiinis iein ri etel REN E E ea a a EA R 25 Se
54. ntain Windows XP Select Start gt Help and Support and then select the software and drivers update 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 Atthe download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Ey NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates 68 Chapter 5 Setup Utility BIOS and System Diagnostics BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 5 Windows 7 Open Windows Explorer by selecting Start gt Computer Windows XP Open Windows Explorer by selecting Start gt My Computer Double click your hard drive designation The hard drive designation is typically Local Disk C Using the hard drive path you r
55. oper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 29 Component replacement procedures Th
56. overy partition Restore 73 Creating restore media 74 HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails or if for any reason you cannot restore using the recovery partition tools Create these discs or the flash drive after setting up the computer for the first time Ef NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or flash drive carefully and keep them in a safe place E NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub Guidelines e Purchase high quality DVD R DVD R DVD R DL or DVD R DL discs E NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software The computer must be connected to AC power during this process Only one set of recovery discs or one recovery flash drive can be created per computer EZ NOTE If you are creating recovery discs num
57. panel and webcamera module removal procedures 6 If it is necessary to replace the hinges a Remove the display assembly Remove the display bezel c Remove the display panel d Remove the four Phillips PM2 0x4 2 1 screws that secure the hinges to the display enclosure 50 Chapter 4 Removal and replacement procedures e Remove the hinges 2 The hinges are available in the Display Hinge Kit spare part number 659499 001 of S If it is necessary to replace the display panel cable Remove the display assembly b Remove the display bezel c Remove the display panel d Remove the left display hinge e Release the webcamera cable 1 from the display enclosure The webcamera cable is attached to the display enclosure with double sided tape f Release the display panel cable from the clip 2 built into the display enclosure near the left display hinge area Component replacement procedures 51 52 g Remove the display panel cable 3 The display panel cable is available in the Display Cable Kit spare part number 659498 001 8 If it is necessary to replace the wireless antenna cables and transceivers a Remove the display assembly Remove the display bezel c Remove the display panel d Remove the display hinges e Remove the Phillips PM2 0x4 2 screw 1 that secures the right enclosure bracket to the display enclosure f Remove the left and right enclosure brackets 2 The left and r
58. print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 83 Index A AC adapter spare part number 22 23 Action keys 8 antenna locations 5 removal 52 spare part number 20 23 53 Antenna Kit spare part number 20 53 audio product description 2 audio in jack 12 audio out jack 12 B base enclosure spare part number 17 23 battery removal 32 spare part number battery bay 13 battery service cover latch 13 Blu ray ROM DVDR RW Super Multi Double Layer Drive precautions 26 spare part number 22 24 bottom components 13 button components 6 buttons power 7 QuickWeb 7 TouchPad 10 TouchPad on off 10 18 23 32 c cables service considerations 25 caps lock light 9 chipset product description 1 84 Index components bottom 13 buttons 6 display 5 front 10 keys 8 left side 11 lights 9 rightside 12 TouchPad 10 computer feet locations 31 spare part number 31 computer major components 16 computer part number 31 computer specifications 70 connectors service considerations 25 D Digital Media Slot 12 display components 5 specifications 71 display assembly removal 49 subcomponents 19 display bezel removal 34 spare part number 19 24 34 Display Cable Kit spare part number 20 23 52 display enclosure spare part numbers 20 23 24 Display Hinge Kit spare part number 19 23 51 display panel produc
59. r mating with the appliance inlet on the back of the computer Chapter 8 Power cord set requirements Requirements for specific countries and regions Country region Accredited agency Applicable note number Argentina IRAM Australia SAA 1 Austria OVE Belgium CEBEC 1 Brazil ABNT l Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People s Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 Requirements for specific countries and regions 81 82 Country region Accredited agency Applicable note number The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SVT SJT or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V ac configuration CSA or C UL mark UL file number must be on each element The appliance coupler flexible
60. r of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 197 mm x 0 197 mm Format 1366 x 768 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 2 0 W Viewing angle 65 horizontal 50 vertical typical 11 6 inch display specifications 71 Hard drive specifications 72 640 GB 500 GB 320 GB 250 GB Dimensions Height 9 5 mm 9 5 mm 9 5 and 7 0 mm 9 5 and 7 0 mm Length 100 2 mm 100 4 mm 100 4 mm 100 4 mm Width 69 9 mm 69 9 mm 69 9 mm 69 9 mm Weight 98 g 110g 110g 110g Interface type SATA SATA SATA SATA Transfer rate Synchronous maximum 106 MB sec 1 1 GB sec 1 1 GB sec 1 1 GB sec Security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 1 5 ms 1 5 ms 1 5 ms 1 5 ms Average read write 12 13 ms 11 13 ms 11 13 ms 11 13 ms Maximum 24 ms 22 ms 22 ms 22 ms Logical blocks 1 250 263 728 976 773 168 628 142 448 488 397 168 Disk rotational speed 5400 rpm 7200 and 5400 rpm 7200 and 5400 rpm 5400 rpm Operating temperature O C to 60 C 32 F to 140 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less NOTE Certain restrictions and exclusions apply Contact technical support for details Chapter 6 Specifications 7 Backup and recovery Your computer includes
61. re sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 32 and then remove the following components Service cover see WLAN module on page 37 Keyboard see Keyboard on page 46 Top cover see Top cover on page 53 d System board see System board on page 58 Remove the fan 1 Turn the system board upside down with the front toward you 2 Disconnect the fan cable 1 from the system board 3 Remove the two Phillips PM2 0x4 6 screws 2 that secure the fan to the system board Component replacement procedures 61 4 Remove the fan 3 Reverse this procedure to install the fan 62 Chapter 4 Removal and replacement procedures
62. rvice considerations s oscc rere tutti toii ge ve Le Ee MUCH PURIS an Preuve Id MEI 25 also Eo TTD TM 25 Cables and connectors ina naccinatan insertion nliinauvann nance 25 Dave handling qoo oceans eucpirta tiet eet Uer Vae RACE HT QU RATE PbXER XR oe HOME iT 26 Grounding guidelines ooo poop Rb Eno DU CUN Opp M meom ano Un MEDIUM ai odd CeM UE 26 Electrostatic discharge damage suce axe petri tl rece e eu eu 26 Packaging and transporting guidelines esses 28 Component replacement procedures iu aoctor ix e bete ra EAD xA P Uto eMe veri HR ERU IU 30 NC Td snp V 30 Computer INTE TR 31 Pla AE 32 SUM M 33 IBI Sete A EE EE E TT T 34 Webcamera module voce abaiel spere etc eed s n Nato EGER E rd 35 b mn T aasiiane leanne 37 WWAN module TNNT 39 RTE batery BR NONO ES 41 ur e 43 Denis bulo i oebrs ert Dene dutumtepr Ono PPP DI moiskon nasa quest eratupei def do qM io MUI 45 PSY OIC NONE ER Em T 46 Display assembly 4nd dir eietulivas ia SI Ha EXE RII ut Petras efe Padi agi asta er v n 49 MOB Coven toee e E E E 53 Speakers seniorie ich E E vv E o o 55 TeuchiPad ulta odrd Lescospietativeviris vaninantacsarsiarsrarayetartrayanarnuneneaanaaeaaenenNes 57 Tere is BON I EET TT OT 58 Power connector BOB B eee eer eee ee ee capa a OD dM DU 60 ij P
63. ser accessible Chapter 1 Product description Category Description Ports e Spin AC power e Audio in mono microphone supports jack detection e Audio out stereo headphone supports jack detection e HDMI version 1 3b supporting 1080p 1920 x1080 60Hz RJ 45 Ethernet includes link and activity lights e USB 2 0 3 ports e VGA Dsub 15 pin supporting 2048x1536 external resolution 60 Hz hot plug and unplug and auto detection for correct output to wide aspect vs standard aspect video Keyboard pointing 97 Duracoat island style keyboard no spill resistance in charcoal and linen white finishes devices TouchPad with multi touch gestures Taps enabled as default Power requirements Supports a 65 W PFC RC V 3 wire HP Smart AC adapter Security Supports a 6 cell 55 Whr 2 55 Ah Li ion battery Security cable slot Operating system Preinstalled e Windows 7 Home Basic 64 and 32 bit e Windows 7 Home Premium 64 and 32 bit e Windows 7 Professional 64 and 32 bit e Windows 7 Starter 32 bit only on computer models equipped with 2 GB memory e DVD SSRD recovery solution Serviceability End user replaceable parts AC adapter Battery e Hard drive Memory modules 2 e SIM e Solid state drive e WLAN module e WWAN module 2 External component identification 4 Chapter 2 External component identification Item Component Description
64. splay assembly subcomponents 19 Item Component Spare part number 5 Display Cable Kit includes display panel cable and webcamera module cable 659498 001 6 Wireless Antenna Kit includes left and right WLAN antenna cables 659492 001 and transceivers and left and right WWAN antenna cables and transceivers 7 Display enclosure in charcoal finish For use with computer models equipped with WLAN only capability includes WLAN 659493 001 antenna cables and transceivers For use with computer models equipped with WLAN and WWAN capability WLAN 671685 001 antenna cables and transceivers and WWAN antenna cables and transceivers 20 Chapter 3 Illustrated parts catalog Mass storage devices Item Component Spare part number 1 Hard drive does not include the hard drive bracket connector cable isolators or screws 500 GB 5400 rpm SATA 7 0 mm 669299 001 320 GB 5400 rpm SATA 7 0 mm 645193 001 2 Solid state drive 160 GB solid state drive 659933 001 128 GB solid state drive 675097 001 Hard Drive Hardware Kit includes 3a Hard drive bracket 3b Hard drive connector cable 3c Hard drive isolators Mass storage devices 21 Item Component Spare part number Screws not illustrated 4 External optical drive Blu ray ROM DVDR RW Super Multi Double Layer Drive 659941 001 DVD RW and CD RW Super Multi Double Layer Combo Drive
65. stem 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 32 5 Remove the WLAN module see WLAN module on page 37 Chapter 4 Removal and replacement procedures 6 7 8 9 Remove the WWAN module see WWAN module on page 39 Disconnect the hard drive connector cable from the system board see Hard drive on page 43 Remove the keyboard see Keyboard on page 46 Disconnect the display panel cable from the system board see Display assembly on page 49 10 Remove the top cover see Top cover on page 53 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board SIM see SIM on page 33 RTC battery see RTC battery on page 41 Memory module see Memory module on page 45 Power connector cable see Power connector cable on page 60 Fan see Fan on page 61 Heat sink see Heat sink on page 63 Remove the system board 1 2 Lift the left side of the system board 1 until it rests at an angle Remove the system board 2 by sliding it up and to the left at an angle Reverse this procedure to install the system board Component replacement procedures 59 Power connector c
66. stem board 11 Remove the keyboard 3 Reverse this procedure to install the keyboard 48 Chapter 4 Removal and replacement procedures Display assembly y NOTE The display assembly subcomponents are spared as individual components Before removing the display assembly subcomponents follow these steps 1 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 32 Remove the service cover see WLAN module on page 37 Remove the rear covers see Keyboard on page 46 Remove the display assembly subcomponents 1 4 Release the wireless antenna cables 1 from the clips 2 and routing channel built into the base enclosure Disconnect the display panel cable 3 from the system board Release the display panel cable 4 from the clip built into the base enclosure Remove the two Phillips PM2 0x5 7 screws 1 that secure the display assembly to the computer Component replacement procedures 49 5 Remove the display assembly 2 NOTE See Display panel on page 34 and Webcamera module on page 35 for display bezel display
67. t description 1 removal 34 spare part number display panel cable removal 51 spare part number 20 23 52 display switch 5 drives preventing damage 26 DVD RW and CD RW Super Multi Double Layer Combo Drive precautions 26 spare partnumber 22 24 19 24 34 E electrostatic discharge 26 equipment guidelines 29 esc key 8 Ethernet product description 2 external media cards product description 2 external monitor port 12 F fan removal 61 spare part number feet locations 31 spare partnumber 31 fnkey 8 front components 10 17 24 61 G graphics product description 1 grounding guidelines 26 guidelines equipment 29 grounding 26 packaging 28 transporting 28 workstation 28 H hard drive precautions 26 product description 1 removal 43 spare part numbers 23 24 43 specifications 72 hard drive bracket illustrated 21 removal 44 hard drive connector cable illustrated 21 removal 44 Hard Drive Hardware Kit spare partnumber 18 21 24 43 hard drive isolators illustrated 21 removal 44 hard drive light 11 HDMI port 11 headphone jack 12 heat sink removal 63 spare part number hinge removal 50 spare part number 17 21 17 24 63 19 23 51 J jacks audio in 12 audio out 12 headphone 12 microphone 12 network 12 RJ 45 12 K key components 8 keyboard product description 3 removal 46 spare part numbers 46 17 23 keys Action 8 esc 8 f 8 Windows applications 8 Windows lo
68. ter 5 Action keys Execute frequently used system functions Chapter 2 External component identification Lights Item Component Description 1 Power light White The computer is on Blinking white The computer is in the Sleep state e Off The computer is off or in Hibernation 2 Mute light e Amber Computer sound is off e Off Computer sound is on 3 Wireless light White An integrated wireless device such as a WLAN device and or a Bluetooth device is on e Amber All wireless devices are off 4 Caps lock light On Caps lock is on 5 TouchPad light e On The TouchPad is on e Off The TouchPad is off Lights 9 TouchPad oo c 3 c3 c3 ca ceca ca ce cao cee a I cm RE e e Uem Item Component Description 1 TouchPad light e On The TouchPad is off e Off The TouchPad is on 2 TouchPad on off button Turns the TouchPad on and off Quickly double tap the TouchPad on off button to turn the TouchPad on and off 3 TouchPad zone Moves the pointer and selects or activates items on the screen 4 TouchPad left button Functions like the left button on an external mouse 5 TouchPad right button Functions like the right button on an external mouse Component Description Speakers 2 Produce sound 10 Chapter 2 External component identification Left side ITT Tir i mur Item 1 Component Power connector
69. uence of the computer and the amount of system and extended memory Ey NOTE Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Starting Setup Utility ef NOTE An external keyboard or mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled To start Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press 10 to enter Setup Utility Changing the language of Setup Utility 1 Start Setup Utility Use the arrow keys to select System Configuration gt Language and then press enter Use the arrow keys to select a language and then press enter When a confirmation prompt with your language selected is displayed press enter Pr pe To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately Using Setup Utility 65 Navigating and selecting in Setup Utility To navigate and select in Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use
70. unplugging the AC adapter from the computer Remove the battery see Battery on page 32 Remove the WLAN module T 2 Firmly slide and hold the battery service cover latch 1 to the left to release the service cover and then slide the service cover 2 toward the front of the computer as far as it will slide Remove the service cover 3 by lifting it straight up Component replacement procedures 37 3 Remove the service cover The service cover is available using spare part number 659503 001 4 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module NOTE The 1 WLAN antenna cable is connected to the WLAN module 1 terminal The 2 WLAN antenna cable is connected to the WLAN module 2 terminal 5 Remove the Phillips PM2 0x3 7 screw 2 that secures the WLAN module to the system board The WLAN module tilts up 6 Remove the WLAN module by pulling the module away from the slot at an angle 3 NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion into the memory module slot ZW NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module 38 Chapter 4 Removal and replacement procedures WWAN module E NOTE This section applies only to computer models equipped with
71. y cable 1 from the system board Component replacement procedures 41 2 Remove the RTC battery 2 The RTC battery is attached to the system board with double sided tape Reverse this procedure to install the RTC battery on a computer model with WWAN capability NOTE Step 3 applies to computer models without WLAN capability See steps 1 and 2 for RTC battery removal information on computer models with WWAN capability 3 Use a thin non conductive tool to remove the RTC battery from the socket on the system board e e Reverse this procedure to install the RTC battery on computer models with WLAN capability When installing the RTC battery make sure the sign faces up 42 Chapter 4 Removal and replacement procedures Hard drive E NOTE The hard drive spare part kit does not include the hard drive bracket connector cable isolators or screws These components are included in the Hard Drive Hardware Kit spare part number 66491 3 001 Description Spare part number 500 GB 5400 rpm SATA 7 0 mm 669299 001 320 GB 5400 rpm SATA 7 0 mm 645193 001 Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplug
72. y to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Setup Utility Use the arrow keys to select Exit gt Load Setup Defaults Follow the on screen instructions mo mom To save your changes and exit press 110 and then follow the on screen instructions Use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your changes go into effect when the computer restarts Ey NOTE Your password settings and security settings are not changed when you restore the factory settings Exiting Setup Utility e To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Saving Changes and then press enter e To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Discarding Changes and then press enter Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contai

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