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HP C9K59UT#ABA User's Manual

1. e Select Start gt Control Panel gt System and Security gt Power Options e Refer to the HP Notebook Reference Guide 2 Speakers 2 Produce sound 3 B Web browser button Opens the default Web browser Top 11 Component Description 4 ty Wireless button Turns the wireless feature on or off but does not establish a I wireless connection 5 Fingerprint reader select models only Allows a fingerprint logon to Windows instead of a password logon Keys Model 4540s E ee De De De ee oo i oo Cl NO NLUIILONDE Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key the num Ik key the esc key or other keys 3 ay Windows logo key Displays the Windows Start menu 4 Function keys Execute frequently used system functions when pressed in combination with the fn key 5 B Windows applications key Displays a shortcut menu for items beneath the cursor 6 num Ik key Alternates between the navigational and numeric functions on the integrated numeric keypad 7 Integrated numeric keypad Can be used like an external numeric keypad 12 Chapter2 External component identification Model 4440s 4441s Component Description 1 esc key Displays system information when pressed in combination with the fn key
2. The edge of the module opposite the slot rises away from the computer 52 Chapter4 Removal and replacement procedures 4 Remove the WWAN module 3 by pulling the module away from the slot at an angle Ey NOTE WWAN modules are designed with a notch to prevent incorrect insertion Figure 4 1 Removing the WWAN module 7 NOTE If the WWAN antennas are not connected to the terminals on the WWAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WWAN module Component replacement procedures 53 WLAN Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality Z CAUTION The WLAN module and the WWAN module are not interchangeable Description Spare part number Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 657325 001 Intel Centrino Wireless N 2230 670290 001 Intel Centrino Advanced N 6235 670292 001 Ralink WLAN Ralink Ripple3 RT5390F_802 11 b g n 1x1 PCle HMC 670691 001 Atheros AR9485 802 11b g n 1x1 WiFi Adapter 675794 001 Before removing the WLAN module follow these steps 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system
3. o lt gt Item Description Spare part number Plastics Kit for use in 4540s models 683501 001 Plastics Kit for use in 4440s 4441s models 683662 001 1 Optical drive protective insert 2 Secure Digital card protective insert 26 Chapter 3 Illustrated parts catalog Cable Kit Item Description Spare part number Cable Kit for use in 4540s models 683477 001 Cable Kit for use in 4440s 4441s models 683640 001 1 Battery connector cable 2 Power connector cable 3 Audio cable 4 USB connector and cable Cable Kit 27 Mass storage devices Description Spare part number 1 Hard drives 750 GB 7200 rpm 633252 001 750 GB 5400 rpm 634250 001 640 GB 5400 rpm 669300 001 500 GB 7200 rpm 634925 001 500 GB 5400 rpm 4440s 4441s models only 669299 001 320 GB 7200 rpm 641672 001 320 GB 5400 rpm 4440s 4441s models only 622643 001 128 GB solid state drive 684253 001 Hard Drive Hardware Kit includes hard drive bracket and screws not illustrated 683488 001 2 Optical drives For use in 4540s models e DVD RW and CD RW Super Multi Double Layer Combo Drive 683500 001 e Blu ray ROM DVD RW SuperMulti DL Drive 683499 001 For use in 4440s 4441s models e DVD RW and CD RW Super Multi Double Layer Combo Drive 691111 001 e Blu ray ROM DVD RW SuperMulti DL Drive 691110 001 28 Chapter3 Illustrated parts catalog Miscellaneous par
4. 2 Position the computer upside down Remove the four Phillips PM2 0x4 0 screws 1 that secure the hard drive to the computer 48 Chapter4 Removal and replacement procedures 3 Pull the Mylar tab on the hard drive 2 toward the side of the computer to disengage the hard drive from the connector and then lift the hard drive out of the hard drive bay NOTE Model 4540s shown 4 If it is necessary to replace the hard drive cover lift the Mylar tab to unlock it 5 Remove the four Phillips PM3 0x3 0 hard drive cover screws 1 that secure the cover to the hard drive Component replacement procedures 49 6 Lift the top of the Mylar cover 2 from the drive and then remove the cover from the hard drive 3 Reverse this procedure to reassemble and install the hard drive Memory modules NOTE Primary and expansion memory is installed in a stacked configuration in the bottom of the computer Description Spare part number 2 GB PC3 12800 1600 MHz DDR3 652972 001 4 GB PC3 12800 1600 MHz DDR3 641369 001 Update BIOS before adding memory modules Before adding new memory make sure you update the computer to the latest BIOS A CAUTION Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems To update BIOS 1 Navigate to www hp com 2 Click Support amp Drivers gt click Drivers amp Software 3 Int
5. 2 fn key Executes frequently used system functions when pressed in combination with a function key the num Ik key the esc key or other keys 3 ay Windows logo key Displays the Windows Start menu 4 Function keys Execute frequently used system functions when pressed in combination with the fn key 5 Embedded numeric keypad keys When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key 6 B Windows applications key Displays a shortcut menu for items beneath the cursor 7 num Ik key Turns the embedded numeric keypad on and off when pressed in combination with the fn key Top 13 Front 008 O Component Description 1 _ Drive light e White The hard drive is being accessed hi a al e Amber HP 3D DriveGuard has temporarily parked the hard drive NOTE For information on HP 3D DriveGuard refer to the HP Notebook Reference Guide 2 Media Card Reader Supports the following digital card formats 3 G Audio out headphone jack e Memory Stick PRO e Memory Stick PRO Duo needs an adapter e MultiMediaCard MMC e MultiMediaCardplus MMC e Secure Digital SD Card e Secure Digital High Capacity SDHC Card e Secure Digital Extra Capacity SDXC Card Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable
6. Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the bottom door see Bottom door on page 44 Remove the WLAN module 1 2 3 Position the computer upside down Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module NOTE The WLAN antenna cable labeled 1 connects to the WLAN module Main terminal labeled 1 The WLAN antenna cable labeled 2 connects to the WLAN module Aux terminal labeled 2 If the computer is equipped with an 802 11a b g n WLAN module the yellow WLAN antenna cable connects to the middle terminal on the WLAN module Remove the two Phillips PM2 0 3 0 screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 54 Chapter 4 Removal and replacement procedures 4 Remove the WLAN module 3 by pulling the module away from the slot at an angle Ey NOTE WLAN modules are designed with a notch to prevent incorrect insertion Ey NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the W
7. HD anti glare with webcam for use in 4540s models 683483 001 N 39 6 cm 15 6 inch display assembly HD anti glare with webcam and WWAN for use in 4540s models 683484 001 N Fan 683485 001 N Fingerprint reader assembly for use in 4540s models includes cable bracket and screws 683486 001 N Function board power button board assembly for use in 4540s models includes cable 683487 001 N Hard drive extension board for use in 4540s models 683488 001 N Hard Drive Hardware Kit includes hard drive bracket and screws 683489 001 N Heat sink for use in computers with discrete graphics includes thermal material 683490 001 N Heat sink for use in computers with UMA graphics includes thermal material 683491 001 A Keyboard for use in 4540s models in the United States 683491 031 A Keyboard for use in 4540s models in the United Kingdom 683491 041 A Keyboard for use in 4540s models in Germany 683491 051 A Keyboard for use in 4540s models in France 683491 061 A Keyboard for use in 4540s models in Italy 683491 071 A Keyboard for use in 4540s models in Spain 683491 131 A Keyboard for use in 4540s models in Portugal 683491 141 A Keyboard for use in 4540s models in Turkey 683491 151 A Keyboard for use in 4540s models in Greece 683491 161 A Keyboard for use in 4540s models in Latin America 683491 171 A Keyboard for use in 4540s models in Saudi Arabia 683491 211 A Keyboard for use in 4540s models in Hungary 683491 251 A Keyboard for use in 45
8. eee eeeeeeeeeeeecenaaecaeeeeeeeeeeeeeeseeeeneecnieeeeeseeeeess 36 TOONS FEQUIFEd i en 36 Service considerations saliiae ale dai 36 Plastic Parts aeaa eaa a N a a a N a 36 Cables and connectors serrie aA ANER E 37 Drive handling seresieseuieri tirenn anen lia iaia 37 Grounding guidelines iniaa iaia AAAA AAA ETNA 38 Electrostatic discharge damage i 38 Packaging and transporting guidelines 39 Workstation guidelines i 39 Equipment guidelines nnen nn nn 40 Component replacement procedures tt tt ttnn EEEn EEenaEer EEEE En EEn EEEE Ennan en neen 41 Service CAG aa A A ila 41 BINEN aiae T io a 42 Using the optional security SOrEW eee e enti tees eee eiteeeeeeeeeaeeeeeeeeeiaeeeeeseeeenaees 43 Bottom COOL ie aa 44 SIM aragia aeaee Aaa a 45 Optical Grivel ninien aaa ae agi ale 46 HardAriveri orli iraniani iii ei 48 Memory Modules ssisarosi irar ia 50 WWAN module ccnccenicnceiiciireniiionnE An E E 52 W ILAN Bluetooth combo Gard 3 iii 54 Keyboard iaia ala 56 Feat shield iuaiadiza aida cs awed out adania ail a ana ai 59 Falsa nana iaia ai ia 61 Heat sink aonsia laicale aiar 63 P IOCESSON cciiie lia aiar 66 TOD COVEN siria 67 Fingerprint reader board sriiiiara iaia aaa 75 Speaker assembly iii iaia aaa 76 Function board Power button board assembly 79 Audio Doado lil ilaele
9. the inside edges of the left and right sides 2 and then the bottom 3 of the bezel until it disengages from the display enclosure Remove the display bezel 4 The bezel is available using the following spare part numbers 683478 001 4540s models with a webcam 683479 001 4540s models without a webcam 683641 001 4440s 4441s models with a webcam 683642 001 4440s 4441s models without a webcam Component replacement procedures 101 15 Ifit is necessary to replace the webcam module shown in the following image or microphone module from the display enclosure disconnect the cable from the module 1 and then gently pull the module away from the double sided tape on the display enclosure 2 The webcam module is available using spare part number 683508 001 The removal procedure for the microphone module is the same as for the webcam module The microphone module is available using spare part number 647675 001 16 If it is necessary to replace the display hinges remove the six Phillips PM2 5x3 0 screws that secure the display hinges and panel to the display enclosure fi ee s i F 102 Chapter 4 Removal and replacement procedures 17 Remove the display hinges and panel from the display enclosure 18 Disconnect the display panel cable by rotating the display enclosure 1 lifting the tape 2 that covers the connector and disconnecting the cable from the panel 3 19 Remove the three P
10. with webcam and WWAN 683483 001 For use in HP ProBook 4440s 4441s models e 35 6 cm 14 0 inch Anti glare without webcam 683644 001 e 35 6 cm 14 0 inch Anti glare with webcam 683645 001 e 35 6 cm 14 0 inch Anti glare with webcam and WWAN 683646 001 e 35 6 cm 14 0 inch BrightView without webcam 683647 001 e 35 6 cm 14 0 inch BrightView with webcam 683648 001 e 35 6 cm 14 0 inch BrightView with webcam and WWAN 683650 001 Before removing the display assembly follow these steps si Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the following components a b c d e Bottom door see Bottom door on page 44 WLAN module see WLAN Bluetooth combo card on page 54 WWAN module see WWAN module on page 52 Keyboard see Keyboard on page 56 Top cover see Top cover on page 67 Remove the display assembly i 2 3 Position the computer upright with the front toward you Open the computer as far as possible If necessary disconnect the display cable from the system board Comp
11. 1 3 and the heat sink 2 4 each time you remove the heat sink All heat sink and processor spare part kits include thermal material 64 Chapter 4 Removal and replacement procedures EY NOTE For UMA models thoroughly clean thermal material from the surface of the system board 1 and heat sink 2 each time you remove the heat sink All heat sink and processor spare part kits include thermal material amp ki i a Reverse this procedure to install the heat sink Component replacement procedures 65 Processor Ey NOTE All processor spare part kits include replacement thermal material Description Intel Core i7 processor Quad Core Spare part number 3612QM 2 1 GHz processor with 6 MB L3 cache 680647 001 Intel Core i5 processors Dual Core 3360M 2 8 GHz processor with 3 MB L3 cache includes thermal grease 681953 001 3320M 2 6 GHz processor with 3 MB L3 cache includes thermal grease 681952 001 2450M 2 5 GHz processor with 3 MB L3 cache includes thermal grease 676359 001 Intel Core i3 processors Dual Core 3110M 2 3 GHz processor with 3 MB L3 cache includes thermal grease 682417 001 2370M 2 4 GHz processor with 3 MB L3 cache includes thermal grease 677152 001 2350M 2 3 GHz processor with 3 MB L3 cache includes thermal grease 653340 001 Intel Pentium processor Dual Core B980 2 4 GHz with 2 MB L3 cache 692428 001 B970 2 3 GHz with 2 M
12. 1x1 WiFi Adapter 676359 001 N Intel Core i5 processor 2450M 2 5 GHz 3 MB L3 cache include thermal material 676785 001 N Intel Pentium B970 processor 2 3 GHz 2 MB L3 cache includes thermal material 677152 001 N Intel Core i3 processor 2370M 2 4 GHz 3 MB L3 cache includes thermal material 680647 001 N Intel Core i7 processor 3612QM 2 1 GHz 6 MB L3 cache include thermal material 681952 001 N Intel Core i5 processor 3320M 2 6 GHz 3 MB L3 cache include thermal material 681953 001 N Intel Core i5 processor 3360M 2 8 GHz 3 MB L3 cache include thermal material Sequential part number listing 31 Spare part CSR Description number flag 682417 001 N Intel Core i3 processor 3110M 2 3 GHz 3 MB L3 cache include thermal material 683475 001 N Audio board 683476 001 N Base enclosure for use with 4540s models 683477 001 N Cable Kit for use in 4540s models see Cable Kit on page 27 for more Cable Kit spare part information 683478 001 N Display bezel for use with HP ProBook 4540s models with a webcam 683479 001 N Display bezel for use with HP ProBook 4540s models without a webcam 683480 001 N Display Hinge Kit for use on 4540s models includes left and right hinges hinge covers screw covers and screws 683481 001 N 39 6 cm 15 6 inch display assembly HD anti glare without webcam for use in 4540s models 683482 001 N 39 6 cm 15 6 inch display assembly
13. Heat shield on page 59 Remove the fan 1 Position the computer upside down 2 Disconnect the fan cable 1 from the system board 3 Remove the two Phillips PM2 5x5 0 screws 2 that secure the fan to the system board Component replacement procedures 61 4 Remove the fan from the system board 3 ocococ si rs _ i Reverse this procedure to install the fan Ey NOTE To properly ventilate the computer allow at least a 7 6 cm 3 in clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer 62 Chapter4 Removal and replacement procedures Heat sink All heat sink spare part kits include replacement thermal material Description Spare part number For use in 4540s models Heat sink for use in models with UMA graphics 683489 001 Heat sink for use in models with discrete graphics 683490 001 For use in 4440s 4441s models Heat sink for use in models with discrete graphics 683655 001 Heat sink for use in models with UMA graphics 683656 001 Before re
14. Remove the SIM 1 Press in on the SIM 1 The module is partially ejected from the SIM slot 2 Remove the SIM 2 from the SIM slot Reverse this procedure to install the SIM Component replacement procedures 45 Optical drive Ey NOTE All optical drive spare part kits include an optical drive bezel bracket and screws Description Spare part number For use in 4540s models DVD RW and CD RW Super Multi Double Layer Combo Drive 683500 001 Blu ray ROM DVD RW SuperMulti DL Drive 683499 001 For use in 4440s 4441s models DVD RW and CD RW Super Multi Double Layer Combo Drive 691111 001 Blu ray ROM DVD RW SuperMulti DL Drive 691110 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the bottom door see Bottom door on page 44 Remove the optical drive 1 Position the computer upside down 2 Remove the Phillips PM2 5 6 0 screw 1 that secures the optical drive to the computer 3 Push the optical drive tab 2 to release the optical drive fr
15. Spare part CSR Description number flag 390632 001 A Optical mouse 434594 001 HP USB Optical Travel Mouse 490371 001 Power cord for use in North America 490371 011 Power cord for use in Australia and New Zealand 490371 021 Power cord for use in Europe the Middle East and Africa 490371 031 Power cord for use in the United Kingdom 490371 061 Power cord for use in Italy 490371 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 490371 201 Power cord for use in Thailand 490371 291 Power cord for use in Japan 490371 AB1 Power cord for use in Taiwan 490371 AD1 Power cord for use in South Korea 490371 AR1 Power cord for use in South Africa 490371 BB1 Power cord for use in Israel 490371 D01 Power cord for use in Argentina 490371 D61 Power cord for use in India 591699 001 Notebook combination lock 592923 001 Slim top load case 612757 001 Nylon case A A A A A A A A A A 490371 AA1 A Power cord for use in the People s Republic of China A A A A A A A A A A 626729 001 HP keyed cable lock 30 Chapter 3 Illustrated parts catalog Spare part CSR Description number flag 679921 001 A Top load case 693711 001 A 65 W AC adapter 693712 001 A 90 W AC adapter 693713 001 A 90 W AC adapter for use in India and the People s Republic of China 69
16. Top Components 1 1 Power light 2 Caps lock light Description On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation On Caps lock is on 3 B Web browser light On The computer is on Off The computer is off in Suspend mode or in Hibernation 4 tp Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 5 10 Chapter 2 External component identification TouchPad light Amber The TouchPad is off Off TouchPad is on Buttons speakers and fingerprint reader select models only Li Component Description 1 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer CAUTION Pressing and holding down the power button will result in the loss of unsaved information To learn more about your power settings
17. WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 4 I Audio in microphone jack 14 Chapter 2 External component identification Connects an optional computer headset microphone stereo array microphone or monaural microphone Left Component Description 1 ja Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 Power connector Connects an AC adapter 3 AC adapter battery light e White The computer is connected to external power and the battery is charged from 90 to 99 percent e Amber The computer is connected to external power and the battery is charged from 0 to 90 percent e Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly e Off The battery is fully charged 4 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and
18. WWAN 683496 001 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the following components a Bottom door see Bottom door on page 44 b Hard drive see Hard drive on page 48 c Optical drive see Optical drive on page 46 d Keyboard see Keyboard on page 56 e Heat shield see Heat shield on page 59 f Fan see Fan on page 61 g Heat sink see Heat sink on page 63 Top cover see Top cover on page 67 Component replacement procedures 85 When replacing the system board be sure to remove the following components from the defective system board and install on the replacement system board Memory module see Memory modules on page 50 SIM see SIM on page 45 WLAN Bluetooth module see WLAN Bluetooth combo card on page 54 WWAN module see WWAN module on page 52 Processor see Processor on page 66 Remove the system board 1 2 Position the computer upright with the front toward you Disconnect the following cables from the system board model 4440s 4441
19. be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Preliminary replacement requirements 37 Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some prote
20. cables from the system board 1 Function board Power button board cable 2 Finger print reader board cable 4 Position the computer upside down Component replacement procedures 69 5 For 4540s models remove the following screws that secure the top cover to the computer 1 4 rubber screw covers from the corners of the computer 2 11 Torx T8M2 5x6 0 screws d I I T I I I I I I I I e n asi CI eSt ibiea QQ Rie 70 Chapter4 Removal and replacement procedures For 4440s 4441s models remove the following screws that secure the top cover to the computer 1 4 rubber screw covers from the corners of the computer 2 9 Torx T8M2 5x6 0 screws 3 1 Phillips PM2 5x3 0 screw from the hard drive bay e 9 f i 1m _ 1 _ ee ee ee fh T a a a a 4 ae a a Component replacement procedures 71 7 For 4540s models remove the following screws that secure the top cover to the computer 1 2 Phillips PM2 0x2 5 screws from the optical drive bay 2 3 Phillips PM2 0x2 0 broadhead screws from the battery bay 8 For 4440s 4441s models remove the following screws that secure the top cover to the computer 1 3 Phillips PM2 0x2 5 screws from the optical drive bay 2 2 Phillips PM2 0x2 0 screws from the battery bay 72 Chapter4 Removal and replacement procedures 9 Position the computer up
21. configurations using Device Manager Ey NOTE Windows 7 includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information After you open Device Manager drill down to a device and double click it to access its properties To access Device Manager in Windows 7 1 Select Start gt Computer gt System properties 2 Inthe left pane click Device Manager To access Device Manager in Windows XP 1 Select Start gt My Computer 2 In the left pane of the System Tasks window select View system information 3 Select Hardware tab gt Device Manager 118 Chapter 6 Specifications 7 Backup and recovery To protect your information use Windows Backup and Restore to back up individual files and folders back up your entire hard drive select models only create system repair discs select models only by using the installed optical drive select models only or an optional external optical drive or create system restore points In case of system failure you can use the backup files to restore the contents of your computer Windows Backup and Restore provides the following options Creating a system repair disc select models only by using the installed optical drive select models only or an optional external optical dri
22. if a failure occurs You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up e Store personal files in the Documents library and back it up regularly e Backup templates that are stored in their associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences e When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of external optical drive you are using Ey NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required e When backing up to discs number each disc before inserting it into the external drive To create a backup using Backup and Restore Ey NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to set up your backup create a system image select models only or create a system repair disc select models only Bac
23. ona ED 112 Computer specifications eet eeecaaaaaecaeeeeeeeeeeeceesecaaaaeaeeeeeeeeeeeseeseesecsiaeeeeeeeneess 112 39 6 cm 15 6 in HD display specifications eeeeeee eee eeeeeee eee eene eee ee eaeeeeeeetieeeeeeeenteeeesenaaes 113 35 6 cm 14 0 in HD display Specifications 0 ccc cece i 114 Hard drive specifications cence eee eeeeeeeeeeecaaaaaeaaecaeeeeeeeeeeeseesegeececacaeeaeeeeeeeeseeeeeeeees 115 DVD RW and CD RW SuperMulti DL Combo Drive specifications ee 116 Blu ray Disc ROM with SuperMulti DVD R RW DL Drive cece cece ee cette eee eeeetaeeeeeeenaaees 117 Specification information in Device Manager eee eneeeeeeeeeaaeeeeeetaaeeeeeeeiaeeeeeeeeeaas 118 T BackUp AIG WS OMY assy ic secs vs enc devede vk cuwing va selonss vane cova uaeladlouses vadebouepsisdontes iin census xnaedeussvicdersesueedeeayeimaenD 119 Creating recovery media with HP Recovery Disc Creator 120 Creating recovery MEdia loci lia iii ai ei 120 Backing up your information EET EERE 121 Performing a system recovery i 122 Using the Windows recovery tools naniii ianen Ania NNER ERRA 122 Using 111 recovery tools ericcnciie intin na TE E a iaia 123 Using a Windows 7 operating system DVD purchased separately 123 8 Power cord set requirements cia cain dina ciba nadia aiar 1
24. operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape e Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels e Material handling packages e Nonconductive plastic bags tubes or boxes e Metal tote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 40 Chapter4 Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 95 screws and screw locks in 15 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the ser
25. part number 33 webcam light identifying 8 webcam module removal 102 spare partnumber 25 webcam identifying 8 Windows 7 operating system DVD 123 Windows applications key identifying 12 13 Windows Backup and Restore 119 Windows logo key identifying 12 13 wireless antennas disconnecting 52 54 wireless antennas identifying 8 wireless button identifying 12 wireless light 10 wireless product description 3 WLAN antennas identifying 8 WLAN module spare part numbers 19 23 WLAN Bluetooth combo card removal 54 spare part number 54 workstation guidelines 39 WWAN antennas identifying 8 WWAN module removal 52 spare partnumber 20 24 31 52 Index 137
26. unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the following components a Bottom door see Bottom door on page 44 b Optical drive see Optical drive on page 46 c WLAN Bluetooth module see WLAN Bluetooth combo card on page 54 d WWAN module see WWAN module on page 52 e Keyboard see Keyboard on page 56 f Top cover see Top cover on page 67 g Speaker assembly see Speaker assembly on page 76 System board see System board on page 85 Remove the power cable 1 2 Position the computer upright with the front toward you If necessary disconnect the cable from the bottom of the system board 1 94 Chapter4 Removal and replacement procedures 3 Lift the power cable assembly from the computer 2 Reverse this procedure to install the power cable Latch assembly EY NOTE The Latch Kit includes the latch bracket two screws and spring Description Spare part number Latch Kit 684635 001 Before removing the latch assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove t
27. 00 rpm or 5400 rpm 4540s UMA 4540s Disc 4440s UMA 4440s 4441s Disc y Fixed optical drives Supports the following drives e 750 GB 7200 rpm or 5400 rpm e 640 GB 5400 rpm e 500 GB 7200 rpm e 320 GB 7200 rpm Supports the following 12 7 mm SATA optical drives e DVD RW SuperMulti DL e Blu ray ROM DVD RW SuperMulti DL DVD ROM drive Supports no optical drive option Audio Visual Integrated dual array microphone webcam models only Integrated mono non webcam models a a Stereo speakers 2 Integrated webcam 720p HD Supports no camera option Headphone and microphone jacks IDT 92HD87 Ethernet Realtek RTL8151FH CG 10 100 1000 S3 S4 S5 wake on LAN AC mode only Ethernet cable not included a ate ee ae ee ee e e E di el eZ ua 2 Wireless Integrated WLAN options by way of wireless module Two WLAN antennas built into display assembly Supports no WLAN option a 4 Category Description 4540s 4540s 4440s 4440s UMA Disc UMA 4441s Disc Supports the following WLAN formats y V V V e Ralink 802 11 b g n 1x1 e Atheros 802 11 b g n 1x1 e Atheros 802 11 b g n BT Combo e Broadcom 802 11 b g n BT Combo e Intel 802 11 b g n BT Combo e Intel 802 11 a b g n 2x2 BT Combo Integrated WWAN options by way of wireless modul
28. 01 A System board for use in models with UMA graphics without WWAN includes thermal material 683496 001 A System board for use in models with UMA graphics with WWAN includes thermal material 683498 001 N Optical drive extension board for use in 4540s models 683499 001 A Blu ray ROM DVD RW SuperMulti DL Drive includes bezel bracket and screws 683500 001 A DVD RW and CD RW SuperMulti DL Combo Drive includes bezel bracket and screws 683501 001 A Plastics Kit for use in 4540s models for more information see Plastics Kit on page 26 683502 001 A RTC battery 683503 001 A Rubber Kit for use with model 4540s includes rubber LCD screw covers and rubber feet 683504 001 A Screw Kit for use in 4540s models 683505 001 N Speaker assembly for use in 4540s models 683506 001 N Top cover for use in 4540s models with a fingerprint reader includes touchpad 683507 001 N Top cover for use in 4540s models without a fingerprint reader includes touchpad 683508 001 N Webcam module 683639 001 N Base enclosure for use with 4440s 4441s models 683640 001 N Cable Kit for use in 4440s 4441s models see Cable Kit on page 27 for more Cable Kit spare part information 683641 001 N Display bezel for use with HP ProBook 4440s 4441s models with a webcam Sequential part number listing 33 Spare part CSR Description number flag 683642 001 N Display bezel for use with HP ProBook 444
29. 0s 4441s models without a webcam 683643 001 N Display Hinge Kit for use in 4440s 4441s models includes left and right hinges hinge covers bezel screw covers and screws 683644 001 N 35 6 cm 14 0 inch display assembly anti glare without webcam 683645 001 N 35 6 cm 14 0 inch display assembly anti glare with webcam 683646 001 N 35 6 cm 14 0 inch display assembly anti glare with webcam and WWAN 683647 001 N 35 6 cm 14 0 inch display assembly BrightView without webcam 683648 001 N 35 6 cm 14 0 inch display assembly BrightView with webcam 683650 001 N 35 6 cm 14 0 inch display assembly BrightView with webcam and WWAN 683651 001 N Fan for use in 4440s 4441s models 683652 001 N Fingerprint reader assembly for use in 4440s 4441s models includes cable bracket and screws 683653 001 N Function board Power button board for use in 4440s 4441s models includes cable 683655 001 N Heat sink for use in 4440s 4441s models with discrete graphics includes thermal material 683656 001 N Heat sink for use in 4440s 4441s models with UMA graphics includes thermal material 683657 001 A Keyboard for use in 4440s 4441s models in the United States 683657 161 A Keyboard for use in 4440s 4441s models in Latin America 683657 201 A Keyboard for use in 4440s 4441s models in Brazil 683657 281 A Keyboard for use in 4440s 4441s models in Thailand 683657 291 A Keyboard for use in 4440s 4441s models in Japan 683657 AB1 A Keyboard for use in
30. 1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 657325 001 Intel Centrino Wireless N 2230 670290 001 Intel Centrino Advanced N 6235 670292 001 Ralink WLAN Ralink Ripple3 RT5390F_802 11 b g n 1x1 PCle HMC 670691 001 Computer major components 23 Item Description Spare part number Atheros AR9485 802 11b g n 1x1 WiFi Adapter 675794 001 14 WWAN modules Ericsson F5321 HSPA with GPS 668969 001 Sierra MC8355 HSPA CDMA with GPS 634400 001 15 Memory modules PC3 12800 1600 MHz DDR3 4 GB 641369 001 2 GB 652972 001 16 Optical drive includes bracket bezel and screws DVD RW and CD RW Super Multi Double Layer Combo Drive 691110 001 Blu ray ROM DVD RW SuperMulti DL Drive 691111 001 17 Processor includes thermal material Intel Core i7 processor Quad Core 3612QM 2 1 GHz processor with 6 MB L3 cache 680647 001 Intel Core i5 processors Dual Core 3360M 2 8 GHz processor with 3 MB L3 cache includes thermal grease 681953 001 3320M 2 6 GHz processor with 3 MB L3 cache includes thermal grease 681952 001 2450M 2 5 GHz processor with 3 MB L3 cache includes thermal grease 676359 001 Intel Core i3 processors Dual Core 3110M 2 3 GHz processor with 3 MB L3 cache includes thermal grease 682417 001 2370M 2 4 GHz processor with 3 MB L3 cache includes thermal grease 677152 001 2350M 2 3 GHz processor with 3 MB L3 cache includes thermal grease 65
31. 25 Requirements for all countries and regions i 125 Requirements for specific countries and regions ttt tt nnn rnn nnan nnmnnn 126 Ca EAE A NE E RR 128 SE E E A E O as ease NG O E A has eae 128 DIS PAY senna a E E E NO ra 128 viii 1 Product description Category Description 4540s 4540s 4440s 4440s UMA Disc UMA 4441s Disc Product Name HP ProBook 4540s Notebook PC V V HP ProBook 4440s Notebook PC V V HP ProBook 4441s Notebook PC V Processors Intel Core i7 processor Quad Core 6 MB L3 cache 35W 3612QM 2 10 GHz processor V v V V Intel Core i5 processors Dual Core 3 MB L3 cache 35W 3360M 2 80 GHz processor V v V V 3320M 2 60 GHz processor v V y y 2450M 2 50 GHz processor V Intel Core i3 processors Dual Core 3rd generation 3 MB L3 cache 35W 3110M 2 40 GHz processor V V V V Intel Core i3 processors Dual Core 2nd generation 3 MB L3 cache 35W 2370M 2 40 GHz processor V v V V 2350M 2 30 GHz processor y V y y Intel Pentium processor Dual Core 2 MB L3 cache 35W B980 2 40 GHz processor y I y y B970 2 30 GHz processor V v V V Intel Celeron processor 2 MB L3 cache 35W B840 1 90 GHz processor y V V y Chipset Mobile Intel HM76 chipset V V y y Graphics Intel HD Graphics UMA V V AMD Radeon HD 7650M 1 GB or 2 GB v V discrete 2 Category Panel Description 4540s 4540s UMA Disc All display assemb
32. 3340 001 Intel Pentium processor Dual Core B980 2 4 GHz with 2 MB L3 cache 692428 001 B970 2 3 GHz with 2 MB L3 cache 676785 001 Intel Celeron processor B840 1 9 GHz with 2 MB L3 cache 664663 001 18 Hard drive 750 GB 7200 rpm 633252 001 750 GB 5400 rpm 634250 001 640 GB 5400 rpm 669300 001 500 GB 7200 rpm 634925 001 500 GB 5400 rpm 669299 001 320 GB 7200 rpm 641672 001 320 GB 5400 rpm 622643 001 24 Chapter 3 Illustrated parts catalog Item Description Spare part number 128 GB solid state drive 684253 001 19 Heat sink includes replacement thermal material For use in models with discrete graphics 683655 001 For use in models with UMA graphics 683656 001 20 Fan 683651 001 21 Bottom door 690979 001 Display components oe Oa on 0 e Item Description Spare part number 1 Display bezel For use with 4540s models with a webcam 683478 001 For use with 4540s models without a webcam 683479 001 For use with 4440 4441s models with a webcam 683641 001 For use with 4440 4441s models without a webcam 683642 001 2 Webcam module for use in all models 683508 001 Microphone module not illustrated 647675 001 Display Hinge Kit For use with 4540s models 683480 001 For use with 4440 4441s models 683643 001 3 e Display hinge covers 4 e Display hinges e Screw covers not illustrated Display components 25 Plastics Kit o
33. 3710 001 A 65 W AC adapter for use in India and the People s Republic of China 622643 001 A 320 GB 5400 rpm hard drive 4440s 4441s models only 631255 001 A Intel Pentium B970 processor 2 3 GHz 2 MB L3 cache includes thermal material 633252 001 A 750 GB 7200 rpm hard drive 633805 001 A 6 cell 47 WHr 2 2 Ah Li ion battery 633809 001 A 9 cell 93 WHr 2 8 Ah Li ion battery 634250 001 A 750 GB 5400 rpm hard drive 634400 001 A Sierra MC8355 HSPA CDMA with GPS 634925 001 A 500 GB 7200 rpm hard drive 641369 001 A 4 GB memory module PC3 12800 1600 MHz DDR3 641672 001 A 320 GB 7200 rpm hard drive 647675 001 N Microphone module 652972 001 A 2 GB memory module PC3 12800 1600 MHz DDR3 653340 001 N Intel Core i3 processor 2350M 2 3 GHz processor 3 MB L3 cache includes thermal material 655795 001 A Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 657325 001 A Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 664663 001 N Intel Celeron B840 processor 1 9 GHz processor 3 MB L3 cache includes thermal material 668969 001 A Ericsson F5321 HSPA with GPS 669299 001 A 500 GB 5400 rpm hard drive 4440s 4441s models only 669300 001 A 640 GB 5400 rpm hard drive 670290 001 A Intel Centrino Wireless N 2230 WLAN card 670292 001 A Intel Centrino Advanced N 6235 WLAN card 670691 001 A Ralink WLAN Ralink Ripple3 RT5390F_802 11 b g n 1x1 PCle HMC 675794 001 A Atheros AR9485 802 11b g n
34. 40s models in Russia 683491 261 A Keyboard for use in 4540s models in Bulgaria 683491 271 A Keyboard for use in 4540s models in Romania 32 Chapter 3 Illustrated parts catalog Spare part CSR Description number flag 683491 281 A Keyboard for use in 4540s models in Thailand 683491 291 A Keyboard for use in 4540s models in Japan 683491 A41 A Keyboard for use in 47540s models in Belgium 683491 AB1 A Keyboard for use in 4540s models in Taiwan 683491 AD1 A Keyboard for use in 4540s models in South Korea 683491 B31 A Keyboard for use in 4540s models in the Netherlands and Europe 683491 BA1 A Keyboard for use in 4540s models in Slovakia 683491 BB1 A Keyboard for use in 4540s models in Israel 683491 BG1 A Keyboard for use in 4540s models in Switzerland 683491 D61 A Keyboard for use in 4540s models in India 683491 DB1 A Keyboard for use in 4540s models in Canada and England 683491 DD1 A Keyboard for use in 4540s models in Iceland 683491 DH1 A Keyboard for use in 4540s models in the Netherlands 683491 FL1 A Keyboard for use in 4540s models in the Czech Republic and Slovakia 683491 FP1 A Keyboard for use in 4540s models Arabic 683493 001 A System board for use in models with 1 GB of discrete graphics memory includes thermal material 683494 001 A System board for use in models with 2 GB of discrete graphics memory includes thermal material 683495 0
35. 4440s 4441s models in Taiwan 683657 AD1 A Keyboard for use in 4440s 4441s models in South Korea 683657 D61 A Keyboard for use in 4440s 4441s models in India 683657 DB1 A Keyboard for use in 4440s 4441s models in Canada England 683662 001 N Plastics Kit for use in 4440s 4441s models 683663 001 N Rubber Kit for use with model 4440s 4441s includes rubber LCD screw covers and rubber feet 683664 001 N Screw Kit for use in 4440s 4441s models 683665 001 N Speaker assembly for use in 4440s 4441s models 683666 001 N Top cover for use in 4440s 4441s models with a fingerprint reader includes touchpad 683667 001 N Top cover for use in 4440s 4441s models without a fingerprint reader includes touchpad 684631 001 N 43 9 cm 17 3 inch display assembly HD anti glare with webcam 687696 001 N Heat shield for use in 4540s models 690978 001 A Bottom door for use in 4540s models 690979 001 A Bottom door for use in 4440s 4441s models 691110 001 A Blu ray ROM DVD RW SuperMulti DL Drive includes bezel bracket and screws 34 Chapter 3 Illustrated parts catalog Spare part CSR Description number flag 691111 001 A DVD RW and CD RW Super Multi Double Layer Combo Drive includes bezel bracket and screws 692428 001 N Intel Pentium B980 processor 2 4 GHz 2 MB L3 cache includes thermal material Sequential part number listing 35 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will
36. 50 263 728 1 048 576 000 625 141 400 Disc rotational speed 7200 rpm or 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details Hard drive specifications 115 DVD RW and CD RW SuperMulti DL Combo Drive specifications Applicable disc Read Write CD DA CD E G CD MIDI CD TEXT CD CD R and CD RW ROM CD ROM XA MIXED MODE CD CD l CD I Bridge Photo CD Video CD DVD R DVD RW DVD R DVD Multisession CD Photo CD CD EXTRA RW DVD RAM Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time cD DVD Random lt 175 ms lt 230 ms Full stroke lt 285 ms lt 335 ms Audio output level Line out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5
37. B L3 cache 676785 001 Intel Celeron processor B840 1 9 GHz with 2 MB L3 cache 664663 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the following components a Bottom door see Bottom door on page 44 b Keyboard see Keyboard on page 56 c Heat shield see Heat shield on page 59 d Fan see Fan on page 61 e Heat sink see Heat sink on page 63 66 Chapter 4 Removal and replacement procedures Remove the processor 1 Position the computer upside down 2 Use a flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click 3 Lift the processor 2 straight up and remove it Ey NOTE The gold triangle 3 on the processor must be aligned with the triangle embossed on the processor slot when you install the processor Reverse this procedure to install the processor Top cover E NOTE All top covers include the touchpad assembly Description Spare part number Top cover for us
38. D by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer Z CAUTION Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 operating system DVD Ey NOTE This process takes several minutes E Oe o S p If possible back up all personal files Restart the computer and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer Follow the on screen instructions Performing a system recovery 123 After the repair is completed 1 Eject the Windows 7 operating system DVD and then insert the Driver Recovery disc 2 Install the Hardware Enabling Drivers first and then install Recommended Applications 124 Chapter 7 Backup and recovery 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac or from 220 to 240 volts ac The 3 conductor power cord set included w
39. HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC Maintenance and Service Guide Copyright 2012 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition May 2012 Document Part Number 679211 001 Safety warning notice Z WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact t
40. LAN module Component replacement procedures 55 Keyboard Ey NOTE For a detailed list of available keyboards see Sequential part number listing on page 30 Description Spare part number Keyboard for use in 4540s models 683491 xxx Keyboard for use in 4440s 4441s 683657 xxx Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the bottom door see Bottom door on page 44 Remove the keyboard ss Position the computer upside down with the front toward you N For model 4540s remove the three Phillips PM2 5x6 0 screws that secure the keyboard to the computer 56 Chapter4 Removal and replacement procedures 3 For model 4440s 4441s remove the two Phillips PM2 5x6 0 screws that secure the keyboard to the computer Position the computer right side up with the front toward you Open the computer as far as possible Slide the keyboard downward toward the palm rest 1 Pi po e Lift the top of the keyboard at an angle 2 and then pull the keyboard up to rem
41. Remove the battery see Battery on page 42 5 Remove the following components a Bottom door see Bottom door on page 44 b Hard drive see Hard drive on page 48 c Optical drive see Optical drive on page 46 d WLAN Bluetooth module see WLAN Bluetooth combo card on page 54 e WWAN module see WWAN module on page 52 f Keyboard see Keyboard on page 56 g Heat shield see Heat shield on page 59 Fan see Fan on page 61 i Heat sink see Heat sink on page 63 j Top cover see Top cover on page 67 k System board see System board on page 85 Remove the hard drive extension board 1 Lift the right side of the system board up 92 Chapter4 Removal and replacement procedures 2 Pull the hard drive extension board straight away from the system board Reverse this procedure to install the hard drive extension board Component replacement procedures 93 Power cable The power cable is included in the Cable Kit spare part number 683477 001 for 4540s models 683640 001 for 4440s 4441s models Before removing the power cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
42. Spare part number 1 Display panel 35 6 cm 14 0 inch anti glare without webcam 683644 001 35 6 cm 14 0 inch anti glare with webcam 683645 001 35 6 cm 14 0 inch anti glare with webcam and WWAN 683646 001 35 6 cm 14 0 inch BrightView without webcam 683647 001 35 6 cm 14 0 inch BrightView with webcam 683648 001 35 6 cm 14 0 inch BrightView with webcam and WWAN 683650 001 2 Keyboard includes cable 68365 7 xxx NOTE Fora detailed list of available keyboards see Sequential part number listing on page 30 3 Top cover includes touchpad assembly With a fingerprint reader 683666 001 Without a fingerprint reader 683667 001 4 Audio board 683475 001 5 RTC battery 683502 001 6 Function board Power button board assembly includes cable 683653 001 7 Fingerprint reader assembly includes cable bracket and screws 683652 001 8 System board includes replacement thermal material For use in models with 1 GB discrete graphics 683493 001 For use in models with 2 GB discrete graphics 683494 001 For use in models with UMA graphics without WWAN 683495 001 For use in models with UMA graphics and with WWAN 683496 001 9 Speaker assembly 683665 001 10 Heat shield 683497 001 11 Battery Li ion 9 cell 93 WHr 2 8 Ah 633809 001 6 cell 47 WHr 2 2 Ah 633805 001 12 Base enclosure 683639 001 13 WLAN module Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Broadcom 4313GN 802 11b g n 1x
43. V Intel AT support V V V V Support Kensington security lock V v V V Support no fingerprint reader option V v V V Operating system Preinstalled Windows 7 Professional 64 with Microsoft Basics V V V V Windows 7 Professional 32 with Microsoft Basics V V Japan only Windows 7 Home Premium 64 with Microsoft V V V V Basics Novell SuSE Linux SLED 11 64 bit SP2 V V V V not available with WWAN FreeDOS V v V N Preinstalled with Microsoft Office Windows 7 Home Basic 64 with Microsoft Office V V V V 2010 Starter not for Japan Windows 7 Home Basic 64 with Microsoft Office V V V V 2010 Starter EDGI Windows 7 Home Basic 64 with Microsoft Office V V V V 2010 Professional Japan only Windows 7 Professional 64 with Microsoft Office V V V V 2010 Starter MSNA Windows 7 Professional 64 with Microsoft Office V V V V 2010 Starter EDGI Windows 7 Professional 64 with Microsoft Office V y V V 2010 Starter not for Japan Windows 7 Professional 64 with Microsoft Office V V vV V 2010 Personal Japan only Windows 7 Professional 64 with Microsoft Office y V V V 2010 Home amp Business Japan only Windows 7 Professional 64 with Microsoft Office V V V V 2010 Professional Japan only 6 Category Description 4540s 4540s 4440s 4440s UMA Disc UMA 4441s Disc Windows 7 Professional 32 with Microsoft Office V V 2010 Personal Japan only Windows 7 Professional 32 with M
44. X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode Startup time lt 15 seconds Stop time 116 Chapter 6 Specifications lt 6 seconds Blu ray Disc ROM with SuperMulti DVD R RW DL Drive Applicable disc Read Write CD DA CD E G CD MIDI CDTEXT CD R and CD RW DVD R DVD R 9 CD ROM CD ROM XA DVD RW DVD R DVD R 9 DVD RW MIXED MODE CD CD I CD I Bridge DVD RAM Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVDROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM HD ROM Single Layer HD ROM Dual Layer HD DVD R HD DVD R for Dual Layer HD DVD RW Access time CD DVD HD Random 170 ms 170 ms 230 ms Cache buffer 8 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec 1X BD ROM 4 500 KB sec 1X BD R read 4 500 KB sec 1X BD RE read 4 500 KB sec Transfer mode Multiword DMA Mode Blu ray Disc ROM with SuperMulti DVD R RW DL Drive 117 Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer as well as provides hardware specification information You can also add hardware or modify device
45. a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Ey NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 Open Windows Explorer by selecting Start gt Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions Ey NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive BIOS Setup Menu The tables in this section provide an overview of the BIOS Setup menu options Using Computer Setup 109 Main menu Select To do this System information e View and change the system time and date e View identification information about your computer e View specification information about the processor memory size and system BIOS Se
46. an error replace the memory modules immediately Battery test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact support to report the issue and purchase a replacement battery 110 Chapter 5 Computer Setup BIOS and Advanced System Diagnostics You can view system information and error logs in the Advanced System Diagnostics window To start Advanced System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions E NOTE If you need to stop a diagnostics test while it is running press esc Using Advanced System Diagnostics 111 6 Specifications Computer specifications Metric U S Dimensions 4540s models Length 25 6 cm 10 1 in Width 37 5 cm 14 8 in Height front to rear 2 9 to 3 6 cm 1 1 to 1 4 in Weight equipped with optical drive 1 DIMM hard drive 2 5 kg 5 5 Ibs optical drive WLAN module 6 cell battery Dimensions 4440s 4441s models Length 23 5 cm 9 3 in Width 33 9 cm 13 4 in Height front to rear 2 8 to 3 5 cm 1 1 to 1 4 in Weight equipped with optical drive 1 SODIMM hard drive 2 1 kg 4 6 Ibs WLAN module 6 cell battery Input power Oper
47. ating voltage 19 0 V dc 4 74 A 90 W or 18 5 V dc 3 5 A 65 W Operating current 4 74A0r3 5A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock 112 Chapter 6 Specifications Operating Metric U S 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures Active diagonal size 39 6 cm 15 6 in HD display specifications Metric U S 39 6 cm 15 6 in Resolution 1366x768 HD Active area 344 232x193 536 PPI 100 Surface treatment Anti glare or BrightView Contrast ratio 300 1 typical Anti glare 500 1 BrightView Response time 8 ms Brightness 200 nits typical Viewing angle SVA Backlight LED Luminance
48. autions 37 display assembly removal 97 spare partnumbers 97 display bezel removal 100 spare partnumbers 25 32 33 display component recycling 128 display components spare part numbers 25 display hinge removal 103 spare partnumber 32 Display Hinge Kit spare partnumbers 25 Display Hinge Kit spare part number 34 display panel product description 2 display specifications 113 114 drive light 14 drives optical 16 preventing damage 37 DVD ROM Drive precautions 37 DVD RW and CD RW Super Multi Double Layer Combo Drive spare partnumber 24 28 35 46 DVD RW and CD RW SuperMulti DL Combo Drive precautions 37 spare part number 33 DVD RW Double Layer Drive spare part number 20 E electrostatic discharge 38 embedded numeric keypad identifying 13 esc key identifying 12 13 Ethernet product description 3 external media cards product description 4 external monitor port 15 F f11 recovery 123 fan removal 61 spare part number 34 61 fingerprint reader assembly spare partnumber 19 23 32 34 fingerprint reader board removal 75 spare partnumber 75 fingerprint reader identifying 12 fn key identifying 12 13 function board power button board spare part number 34 function board power button board assembly removal 79 spare part number 79 function keys identifying 20 25 32 19 23 32 12 13 G graphics product description 1 grounding equipment and methods 40 H hard drive preca
49. ction but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while and then degrade in the internal layers reducing its life expectancy Z CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions
50. curity menu Select To do this Administrator password Control access to Setup Utility Power on password Control access to your computer Diagnostics menu Select To do this Primary Hard Disk Self Test Run a quick or comprehensive self test on the hard drive Memory Test Run a diagnostic test on the system memory Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in Advanced System Diagnostics Start up test This test analyzes the main computer components that are required to start the computer Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect System Tune Up This group of additional tests checks your computer to make sure that the main components are functioning correctly System Tune Up runs longer and more comprehensive tests on memory modules hard drive SMART attributes the hard drive surface the battery and battery calibration video memory and the WLAN module status Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports
51. e Two WWAN antennas built into display assembly V V world wide 5 band configured with panels Subscriber identity module SIM security V V customer accessible Supports no WWAN option V V V V Supports the following WWAN modules V V e Sierra MC8355 HSPA CDMA with GPS e Ericsson 5321 HSPA with GPS Integrated personal area network PAN options by way of Bluetooth module Bluetooth 4 0 only supported by combo card V y V V External media card 6 in 1 Digital Media Reader Slot y V V V Ports Audio in stereo microphone V V V V Audio out stereo headphone y y V V RJ 45 Ethernet includes link and activity lights V y V V USB 3 0 2 y y V V USB 2 0 2 y y V V VGA Dsub 15 pin supporting 1600 x 1200 V V V V external resolution at 75 GHz hot plug unplug with auto detect HDMI V V V V Multi pin AC port V y V V Keyboard pointing Full sized keyboard V V V V devices Numeric keypad V V Touchpad includes supports 2 way scroll with V V V V legend taps enabled by default 2 finger scrolling and zoom enabled by default Chapter 1 Product description Category Description 4540s 4540s 4440s 4440s UMA Disc UMA 4441s Disc Power requirements Smart AC adapter with localized cable plug support v V V V 3 wire plug with ground pin 90 W V V 65 W N y 9 cell 93 Wh Li ion battery V V V V 6 cell 47 Wh Li ion battery V V y V Security Integrated fingerprint reader V V V
52. e in model 4540s With a fingerprint reader 683506 001 Without a fingerprint reader 683507 001 For use in model 4440s 4441s With a fingerprint reader 683666 001 Without a fingerprint reader 683667 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer Component replacement procedures 67 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Removethe following components a Bottom door see Bottom door on page 44 b Memory modules see Memory modules on page 50 c WLAN Bluetooth module see WLAN Bluetooth combo card on page 54 d WWAN module see WWAN module on page 52 e Keyboard see Keyboard on page 56 f Heat shield see Heat shield on page 59 Remove the top cover 1 Position the computer upright with the front toward you 2 For 4540s models disconnect the following cables from the system board 1 Speaker cable 2 Function board Power button board cable 3 Fingerprint reader board cable 68 Chapter 4 Removal and replacement procedures 3 For 4440s 4441 models disconnect the following
53. e lean 81 USB connector assembly aii anehe iii iaia 82 Battery Cable nm 84 System board lta rai iaia iaia 85 RTG battery eil anali 88 Optical drive extension board 4540s models Only 90 Hard drive extension board 4540s models only 92 Power cable iuia gaia iaia ala aaa vali 94 Latch assemblV iriai nonni ia zia aA ANA 95 Display assembly resce a ili iena ilari Uan 97 5 Computer Setup BIOS and Advanced System Diagnostics rr 105 Using Computer Setup i 105 Starting Computer Setup cisccccastsatacccdasscaadiladucnendeadcawlastanadeaeddansaadecuunssadagdaudadaanneeddeadicanaaatl 105 Navigating and selecting in Computer Setup eeeceeee eee eecneeeeteeetaeeeeeeenaeeeeeeeeaaes 105 Restoring factory settings in Computer Setup 00 0 cee eeeeeceeeeeneeeeeeeeeeeeeeeeseetaeeeeenenaes 106 Updating the BIOS sa eee st ae eee 107 Downloading SoftPags to update the BIOS 107 BIOS management using system diagnostics 107 Using f10 setup to update the BIOS 107 Determining the BIOS version 108 Downloading a BIOS update 109 BIOS Setup MEnU bcr rei ria 109 MAIN Men Gillo ira era 110 SECUTItY MENU iii aria ira ra gaia 110 Diagnostics MENU iii aida ie 110 Using Advanced System Diagnostics ii 110 ESPE cova shia ogee ane
54. e the following components a Bottom door see Bottom door on page 44 b Hard drive see Hard drive on page 48 c Optical drive see Optical drive on page 46 d WLAN Bluetooth module see WLAN Bluetooth combo card on page 54 e WWAN module see WWAN module on page 52 f Keyboard see Keyboard on page 56 g Heat shield see Heat shield on page 59 Fan see Fan on page 61 i Heat sink see Heat sink on page 63 j Top cover see Top cover on page 67 k System board see System board on page 85 Remove the optical drive extension board 1 Lift the right side of the system board up 90 Chapter4 Removal and replacement procedures 2 Pull the optical drive extension board straight away from the system board Reverse this procedure to install the optical drive extension board Component replacement procedures 91 Hard drive extension board 4540s models only Description Spare part number Hard drive extension board 683487 001 Before removing the hard drive extension board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4
55. el 24 Recycle the LCD panel and backlight Display 133 Index A AC adapter light 15 AC adapter spare part numbers 29 31 advanced system diagnostics 110 antennas disconnecting 52 54 audio board removal 81 spare part number 81 audio cable illustrated 27 audio product description 3 audio in microphone jack 14 audio out headphone jack 14 19 23 32 B Backup and Restore 121 base enclosure spare part number 19 23 32 battery removal 42 spare part number battery cable removal 84 spare partnumber 84 battery connector cable illustrated 27 BIOS determining version 108 downloading an update 109 updating 107 Blu ray Disc ROM with SuperMulti DVD R RW DL Drive specifications 117 19 23 42 134 Index Blu ray ROM DVD RW SuperMulti DL Drive spare part number 33 34 46 Bluetooth card spare part number 54 bottom door removal 44 spare part number 44 buttons left TouchPad 9 optical drive eject 16 power 11 right TouchPad 9 TouchPad on off 9 Web browser 11 wireless 12 20 24 28 21 25 34 Cc Cable Kit contents 27 spare partnumber 27 32 33 cables service considerations 37 caps lock light identifying 10 chipset product description 1 components display 8 front 14 left side 15 right side 16 top 9 Computer Setup navigating and selecting 105 restoring factory settings 106 computer specifications 112 connectors service considerations 37 D diskette drive prec
56. entifying 15 RTC battery removal 88 spare part number 88 Rubber Kit spare part number 33 19 23 33 S Screw Kit spare part number 29 33 34 Secure Digital card insert illustrated illustrated 26 security cable slot 15 security screw removal 43 security product description 5 service considerations 36 service tag 17 41 serviceability product description 6 setup utility navigating and selecting 105 restoring factory settings 106 SIM removal 45 slots security cable 15 speaker assembly removal 76 spare part number 19 23 33 34 76 speakers identifying 11 specifications Blu ray Disc ROM with SuperMulti DVD R RW DL Drive 117 computer 112 display 113 114 DVD RW and CD RW SuperMulti DL Combo Drive 116 hard drive 115 optical drive 116 117 static shielding materials 40 system board removal 85 spare part numbers 19 23 33 85 system repair disc 119 system restore points 119 thermal material replacement 64 65 tools required 36 top cover removal 67 spare part number 67 TouchPad buttons 9 TouchPad light identifying 10 TouchPad on off button 9 TouchPad zone identifying 9 transporting guidelines 39 19 23 33 U USB connector and cable illustrated 27 USB connector assembly removal 82 spare partnumber 82 USB legacy support 105 USB ports identifying 15 16 V vents identifying 15 W Web browser button identifying 11 Web browser light 10 webcam product description 3 spare
57. entifying 15 num Ik key identifying 12 13 O operating system product description 5 optical drive precautions 37 product description 3 removal 46 spare part numbers 20 24 28 46 specifications 116 117 optical drive eject button 16 optical drive extension board removal 90 spare part number optical drive light 16 19 33 90 Index 135 optical drive protective insert illustrated 26 optical drive identifying 16 P packing guidelines 39 plastic parts 36 Plastics Kit spare part number 26 33 pointing device product description 4 ports external monitor 15 HDMI 15 product description 4 USB 15 16 power button identifying 11 power cable removal 94 spare partnumber 94 power connector cable illustrated 27 power connector identifying 15 power cord set requirements 125 spare part numbers 29 30 power light 10 power requirements product description 5 processor product description 1 removal 66 spare part numbers 20 24 66 product description audio 3 chipset 1 display panel 2 Ethernet 3 external media cards 4 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 5 optical drives 3 pointing devices 4 ports 4 power requirements 5 processors 1 136 Index product name 1 security 5 serviceability 6 webcam 3 wireless 3 product name 1 R recovery partition 123 removal replacement preliminaries 36 procedures 41 restoring the hard drive 123 RJ 45 network jack id
58. eric identifier that is unique to each product e Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed e Warranty period 4 This number describes the duration in years of the warranty period for the computer e Model description select models only 5 This is the alphanumeric identifier used to locate documents drivers and support for the computer Service tag 17 Computer major components Model 4540s Figure 3 1 Model 4540s 18 Chapter 3 Illustrated parts catalog Item Description Spare part number 1 Display panel 39 6 cm 15 6 inch HD anti glare without webcam 683481 001 39 6 cm 15 6 inch HD anti glare with webcam 683482 001 39 6 cm 15 6 inch HD anti glare with webcam and WWAN 683483 001 2 Keyboard includes cable 68349 1 xxx NOTE Fora detailed list of available keyboards see Sequential part number listing on page 30 3 Top cover includes touchpad assembly and cable With a fingerprint reader 683506 001 Without a fingerprint reader 683507 001 4 Audio board 683475 001 5 Function board Power button board assembly includes cable 683486 001 6 Speaker assembly 683505 001 7 RTC battery 683502 001 8 System board includes replacement thermal material UMA gra
59. ets The top socket houses the expansion memory module and the bottom socket houses the primary memory module The removal procedure is the same for both memory sockets Reverse this procedure to install a memory module Component replacement procedures 51 WWAN module CAUTION The WWAN module and the WLAN module are not interchangeable Description Spare part number Ericsson F5321 HSPA with GPS 668969 001 Sierra MC8355 HSPA CDMA with GPS 634400 001 Before removing the WWAN module follow these steps ss eS i 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the bottom door see Bottom door on page 44 Remove the WWAN module 1 2 3 Position the computer upside down Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module Ey NOTE The red WWAN antenna cable is connected to the WWAN module Main terminal The blue WWAN antenna cable is connected to the WWAN module Aux terminal Remove the two Phillips PM2 0x3 0 screws 2 that secure the WWAN module to the computer
60. fect when the computer restarts Restoring factory settings in Computer Setup Ey NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 ae oY N Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Ey NOTE Your password settings and security settings are not changed when you restore the factory settings 106 Chapter 5 Computer Setup BIOS and Advanced System Diagnostics Updating the BIOS The next sections describe different ways of updating the BIOS Downloading SoftPags to update the BIOS Most BIOS updates on the HP website are packaged in compressed files called SoftPags To install BIOS updates from the HP website follow the steps below i 2 Download the SoftPaq from the HP website Click Run and then follow the on screen instructions to update the BIOS NOTE So
61. first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 76 Chapter4 Removal and replacement procedures 4 5 Remove the battery see Battery on page 42 Remove the following components a Bottom door see Bottom door on page 44 b Keyboard see Keyboard on page 56 c Top cover see Top cover on page 67 Remove the speaker assembly 1 2 3 f 8 If disassembling model 4440s 4441s skip to step 7 Position the top cover upside down with the front toward you For model 4540s disconnect the speaker cable from the system board 1 and remove the cables from under the power button board cable and from the clips Remove the cables from under the power button board cable and from the clips Remove the two Phillips PM2 0x7 0 screws 2 that secure the speakers to the computer Lift the opposite end of each speaker away from the tab and up at an angle and then pull the speaker away from tab and up and off the top cover 3 For model 4440s 4441s position the computer upright and open as far as possible Disconnect the speaker cable from the system board 1 Component replacement procedures 77 9 Remove the two broadhead PM2 0x3 0 screws 2 that secure the speakers to the computer and the remove the speakers from the computer 3 Reverse these procedures to install the speaker assembly 78 Chapter4 Removal and replacement procedures Fu
62. he Enter a product name number box type the computer model information and then click Search 4 Click the link for the computer model 5 Select the operating system and then click Next 6 Under Step 2 Select a Download click the BIOS link 50 Chapter 4 Removal and replacement procedures 7 8 Click the link for the most recent BIOS Click the Download button and then follow the on screen instructions Before removing the memory module follow these steps 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the bottom door see Bottom door on page 44 Remove the memory module 1 ys Position the computer upside down Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer Remove the memory module 2 by pulling the module away from the slot at an angle NOTE Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot y NOTE The computer uses two memory sock
63. he battery see Battery on page 42 Remove the following components a b Bottom door see Bottom door on page 44 Optical drive see Optical drive on page 46 WLAN Bluetooth module see VVLAN Bluetooth combo card on page 54 WWAN module see WWAN module on page 52 Keyboard see Keyboard on page 56 Top cover see Top cover on page 67 Component replacement procedures 95 g Speaker assembly see Speaker assembly on page 76 h System board see System board on page 85 Ey NOTE The latch mechanism includes a small spring Note the location of the spring Remove the latch assembly 1 Position the computer right side up with the front toward you 2 Slide the latch toward the left 1 3 Lift the latch from the tab that holds it in place 2 4 Rotate the latch up and lift it out of the computer 3 Reverse this procedure to install the latch assembly 96 Chapter4 Removal and replacement procedures Display assembly All display assemblies include WLAN antenna transceivers and cables WWAN models include 2 WWAN antenna transceivers and cables For a list of individual display spare parts see Display components on page 25 Description Spare part number For use in silver HP ProBook 4540s models e 39 6 cm 15 6 inch HD anti glare without webcam 683481 001 e 39 6 cm 15 6 inch HD anti glare with webcam 683482 001 e 39 6 cm 15 6 inch HD anti glare
64. he skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 Products 1 2 External component identification ssion aa rr 8 DISPIAY sasoiari elena EAA alal 8 Top 9 TouchPad anorani Aa e i nia Ae ai ta 9 LIGHTS sicario allea rire lic 10 Buttons speakers and fingerprint reader select models Only 11 KEYS nino ariana 12 M del 4540S nicis alari ia 12 Model 44405 44415 13 FONE ietin n a ai ai aa aa Taaa iaa a aa EE a N 14 L6ft ile ai alii lilla 15 Rights alcalini 16 3 Illustrated parts Gatalogi ssiiccrisiisizonira inzio vicari iii ariani rai 17 DEMVICOMAG istintiva lil ail 17 Computer major components ee eee ceeeeee eee tetit ttit eee ee eee tec ca aaaaeaeeaeeeeeeeeeeeeeeeseesecececcuaaeeeeeneees 18 Model 45405 uil 18 Model 44405 4441 S ninianiiniannnnuni sidii aaa a a a iiaa ENAN 22 Display COMPONENTS iii 25 Plastics Kit a lea a 26 Cable Kitiara idoli 27 Mass storage devices ai 28 Miscellaneous Parts rasaire aaa aaa 29 Sequential part number listingi sisian na ali pata 30 4 Removal and replacement procedures 10 100 ii 36 Preliminary replacement requirements
65. hillips PM2 0x3 0 screws 1 that secure each display hinge to the display panel Component replacement procedures 103 20 Remove the display hinges 2 Display hinges are available in the Display Hinge Kit using spare part number 683480 001 for 4540s models and 683643 001 for 4440s 4441s models Reverse this procedure to reassemble and install the display assembly 104 Chapter 4 Removal and replacement procedures 5 Computer Setup BIOS and Advanced System Diagnostics Using Computer Setup Computer Setup or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Computer Setup includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory E NOTE Use extreme care when making changes in Computer Setup Errors can prevent the computer from operating properly Starting Computer Setup Ey NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup Navigating and selecting in Computer Setup To navigate and select i
66. icrosoft Office V V 2010 Home amp Business Japan only Windows 7 Professional 32 with Microsoft Office V V 2010 Professional Japan only Windows 7 Home Premium 64 with Microsoft Office V V V V 2010 Starter EDGI Windows 7 Home Premium 64 with Microsoft Office y y V V 2010 Starter not for Japan Windows 7 Home Premium 64 with Microsoft Office y y I V 2010 Personal Japan only Windows 7 Home Premium 64 with Microsoft Office V V V V 2010 Home amp Business Japan only Windows 7 Home Premium 64 with Microsoft Office y V V V 2010 Professional Restore Media Windows 7 Professional 64 y y V V Windows 7 Professional 32 V V Windows 7 Home Premium 64 y y V V Windows 7 Home Basic 64 y y I v DRDVD Windows 7 V V V V Web only support Windows XP Professional Discrete graphic drive y y V V not supported Windows 7 Home Basic 32 y V V V Windows 7 Home Premium 32 y y V V Windows 7 Professional 32 y y V V Certified Microsoft WHQL y V V V Serviceability End user replaceable parts AC adapter y y V V Battery system V V V V Hard drive y y V V Memory module y V V V Optical drive V V V V WLAN module V V V V Chapter 1 Product description Category Description 4540s 4540s 4440s 4440s UMA Disc UMA 4441s Disc WWAN module V V Keyboard V v y y 8 2 External component identification Display Component Description 1 WWAN antennas 2 select models only Send and receive wireless signals to commu
67. ing this selection creates a DVD that restores the original operating system and the software programs installed at the factory e Driver DVD Installs specific drivers and applications only in the same way that the HP Software Setup utility installs drivers and applications Creating recovery media Ey NOTE Operating system recovery media can be created only once Thereafter the option to create that media will not be available 1 Select Start gt All Programs gt Productivity and Tools gt HP Recovery Disc Creator 2 Select Windows disk or Driver disk 3 From the drop down menu select the drive for burning the recovery media 4 Click the Create button to start the burning process 120 Chapter 7 Backup and recovery Backing up your information Recovery after a system failure is as good as your most recent backup Immediately after software setup you should create system repair discs select models only using HP Recovery Disc Creator and the installed optical drive select models only or an optional external optical drive to back up your system As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair discs select models only are used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings
68. ith the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries and regions The following requirements are applicable to all countries and regions e The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries and regions 125 Requirements for specific countries and regions Country region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 No
69. king up your information 121 Performing a system recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory Ey NOTE If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system For additional information refer to Using a Windows 7 operating system DVD purchased separately on page 123 Using the Windows recovery tools To recover information you previously backed up 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to recover your system settings your computer select models only or your files To recover your information using Startup Repair follow these steps Z CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software ins
70. l and replacement procedures Audio board Description Audio board includes cable Spare part number 683475 001 Before removing the audio board follow these steps 1 WON di Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the following components a Bottom door see Bottom door on page 44 b Keyboard see Keyboard on page 56 c Top cover see Top cover on page 67 Remove the audio board LP RY N Position the top cover upside down Disconnect the smaller touchpad button cable 1 Remove the Phillips PM2 0x4 0 screw 2 that secures the audio board to the computer Rotate the top of the board upward pull the board away from the connectors to remove them from top cover holes and then lift the board off the top cover 3 gt SS SS OS A Li Component replacement procedures 81 Reverse this procedure to install the audio board USB connector assembly The USB connector assembly is included in the Cable Kit spare part number 683477 001 for 4540s models and 683640 001 for 4440s 4441s model
71. lies include 2 wireless local area V V network WLAN antennas All displays are LED backlit 44408 44405 UMA 4441s Disc y 39 6 cm 15 6 inch HD 1366x768 V 39 6 cm 15 6 inch HD 1366x768 includes V Vy camera 39 6 cm 15 6 inch HD 1366x768 includes V camera and WWAN 35 6 cm 14 0 inch HD 1366x768 35 6 cm 14 0 inch HD 1366x768 with camera 35 6 cm 14 0 inch HD 1366x768 with camera and WWAN 35 6 cm 14 0 inch HD BrightView 1366x768 35 6 cm 14 0 inch HD BrightView 1366x768 with camera 35 6 cm 14 0 inch HD BrightView 1366x768 with camera and WWAN Memory Two customer accessible upgradeable memory V V module slots supporting up to 8 GB of RAM Supports dual channel memory V V PC3 10600 1333 MHz DDR3 V V Supports the following configurations V V e 8192 4096 x 2 e 6144 4096 2048 e 4096 2048 x 2 e 4096 4096 x 1 e 2048 2048 x 1 Brazil e 8192 4096 x 2 dual channel e 4096 2048 x 2 dual channel e 4096 4096 x 1 e 2048 2048 x 1 Hard drives Supports 7 mm 9 5 mm 2 5 in SATA hard drives V V with HP 3D DriveGuard Supports 12 7 mm 2 5 inch hard drives with HP 3D V V DriveGuard Customer accessible y y Chapter 1 Product description Category Description Supports the following drives e 750 GB 7200 rpm or 5400 rpm e 640 GB 5400 rpm e 500 GB 7200 rpm or 5400 rpm e 320 GB 72
72. ling model 4440s 4441s skip to step 7 3 For model 4540s remove the three Phillips PM2 5x6 0 screws 1 that secure the heat shield to the computer 4 Slide the shield toward the inside of the computer 2 5 Rotate the top of the shield upward 3 Component replacement procedures 59 6 Remove the heat shield from the computer 4 I e ee ee e i di an r i1 E 7 For model 4440s 4441s remove the three Phillips PM2 0x3 0 screws 1 that secure the heat shield to the computer 8 Rotate the top of the shield upward 2 9 Lift the heat shield from the computer 3 Reverse this procedure to install the heat shield 60 Chapter 4 Removal and replacement procedures Fan Description Spare part number Fan for use in 4540s models 683484 001 Fan for use in 4440s 4441s models 683651 001 Before removing the fan follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the following components a Bottom door see Bottom door on page 44 b Keyboard see Keyboard on page 56 c Heat shield see
73. log box Navigate to the folder located in c swsetup that corresponds to your SoftPag number Locate the bin file in the ROMpag folder for example 68CDD bin and then copy it to the Hewlett Packard BIOS New folder in either the HP_Tools partition of the hard drive or the USB flash drive Using Computer Setup 107 5 Locate the sig file in the ROM cab file and rename it with the same prefix as the bin file for example 68CDD sig Copy the renamed file to the Hewlett Packard BIOS New folder in either the HP_Tools partition of the hard drive or the USB flash drive 6 Restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 7 Press f10 to enter Computer Setup 8 Click Update System BIOS and then click Accept to update the BIOS Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Computer Setup 1 Start Computer Setup 2 Use a pointing device or the arrow keys to select File gt System Information 3 To exit Computer Setup without saving your changes click the Exit icon in the lower left corner of the screen and then follow the
74. me download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file BIOS management using system diagnostics 1 f 8 Download the SoftPaq from the HP website Ey NOTE Verify that the UEFI system diagnostics is installed on your computer or USB flash drive Click Run and then click Cancel at the Update USB bootable dialog box Navigate to the folder located in c swsetup that corresponds to your SoftPaq number Locate the bin file in the ROMpag folder for example 68CDD bin and then copy it to the Hewlett Packard BIOS New folder in either the HP_Tools partition of the hard drive or the USB flash drive Locate the sig file in the ROM cab file and rename it with the same prefix as the bin file for example 68CDD sig Copy the renamed file to the Hewlett Packard BIOS New folder in either the HP_ Tools partition of the hard drive or the USB flash drive Restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f2 to enter Computer Setup Click BIOS Management from the menu and then select Update BIOS Using f10 setup to update the BIOS 1 Download the SoftPaq from the HP website Ey NOTE Verify that the UEFI system diagnostics is installed on your computer or USB flash drive Click Run and then click Cancel at the Update USB bootable dia
75. moving the heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the following components a Bottom door see Bottom door on page 44 b Keyboard see Keyboard on page 56 c Heat shield see Heat shield on page 59 d Fan see Fan on page 61 Remove the heat sink 1 Position the computer upside down 2 To remove the discrete heat sink in the order indicated loosen the six captive Phillips screws 1 that secure the heat sink to the system board Component replacement procedures 63 3 Lift the left side of the heat sink up at an angle 2 and then pull it away from the side of the computer to remove it 3 4 To remove the UMA heat sink in the order indicated loosen the four captive Phillips screws 1 that secure the heat sink to the system board 5 Lift the left side of the heat sink up at an angle 2 and then pull it away from the side of the computer to remove it 3 Ey NOTE For discrete models thoroughly clean thermal material from the surfaces of the system board components
76. n Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e Toscroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions Ey NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter Computer Setup Using Computer Setup 105 To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes Click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter To save your changes and exit Computer Setup menus Click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into ef
77. nction board Power button board assembly Description Spare part number Function board Power button board assembly for use in 4540s models includes cable 683486 001 Function board Power button board for use in 4440s 4441s models includes cable 683653 001 Before removing the function board and power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the following components a Bottom door see Bottom door on page 44 b Keyboard see Keyboard on page 56 c Top cover see Top cover on page 67 d Speaker see Speaker assembly on page 76 Remove the function board power button board assembly 1 Position the top cover upside down with the front toward you 2 Remove the two Phillips PM2 0x4 0 screws 1 that secure the boards to the top cover 3 Remove the function board from the top cover 2 Component replacement procedures 79 4 Remove the power button board from the top cover 3 Reverse this procedure to install the function board power button board assembly 80 Chapter 4 Remova
78. need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Phillips PO and P1 screwdrivers e Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures 2YNOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Z CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions 36 Chapter 4 Removal and replacement procedures Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling AN CAUTION Drives are fragile components that must
79. nicate with wireless wide area networks WWAN 2 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 3 Internal microphone s 1 or 2 depending on Record sound model 4 Webcam light select models only On The webcam is in use 5 Webcam select models only Records video and captures still photographs Chapter 2 External component identification To use the webcam select Start gt All Programs gt Music Photos and Videos gt WebCam Companion Component Description 6 Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on NOTE The display switch is not visible from the outside of the computer The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Top TouchPad Component Description 1 TouchPad on off button Turns the TouchPad on and off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse
80. o the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Position the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 130 Chapter 9 Recycling 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward o 13 Remove the backlight cover 14 Position the display panel right side up Display 131 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Position the display panel upside down Z AWARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel 132 Chapter 9 Recycling 18 Remove the backlight from the backlight frame 19 20 21 22 Disconnect the display panel cable 1 from the LCD panel Remove the screws 2 that secure the LCD panel to the display rear panel Release the LCD panel 3 from the display rear panel Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD pan
81. of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 38 Chapter4 Removal and replacement procedures Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected
82. off during routine operation 5 iol External monitor port Connects an external VGA monitor or projector 6 RJ 45 network jack Connects a network cable 7 Hom HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio device 8 USB 3 0 ports 2 Connect optional USB devices For more information about a gt USB devices see the HP Notebook Reference Guide Left 15 Component 1 sila USB 2 0 ports 2 Description Connect optional USB devices For more information about USB devices see the HP Notebook Reference Guide 2 Optical drive select models only Reads an optical disc NOTE On select models the optical drive also writes to an optical disc 3 Optical drive light select models only e On The optical drive is being accessed e Off The optical drive is idle 4 Optical drive eject button select models Releases the optical drive disc tray only 16 Chapter 2 External component identification 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag 7 o Serial aaa VEN mene Product XXXXXXXX II OO ND Da da a na de a ne Warranty ly Model 1000000 e Product name 1 This is the product name affixed to the front of the computer e Serial number s n 2 This is an alphanum
83. om the computer 46 Chapter4 Removal and replacement procedures 4 Remove the optical drive 3 from the computer Reverse this procedure to install an optical drive Component replacement procedures 47 Hard drive Ey NOTE All hard drive spare part kits include a hard drive bracket and screws Description Spare part number 750 GB 7200 rpm hard drive 633252 001 750 GB 5400 rpm hard drive 634250 001 640 GB 5400 rpm hard drive 669300 001 500 GB 7200 rpm hard drive 634925 001 500 GB 5400 rpm hard drive 4440s 4441s models only 669299 001 320 GB 7200 rpm hard drive 641672 001 320 GB 5400 rpm hard drive 4440s 4441s models only 622643 001 128 GB solid state drive 684253 001 Hard Drive Hardware Kit includes hard drive bracket and screws 683488 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 42 Remove the bottom door see Bottom door on page 44 EY NOTE Instructions for removing the hard drive are imprinted on the service door Remove the hard drive 1
84. on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter 108 Chapter 5 Computer Setup BIOS and Advanced System Diagnostics Downloading a BIOS update Z CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Select Start gt Help and Support gt Maintain 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make
85. onent replacement procedures 97 4 Position the computer upside down 5 Remove the WWAN antenna cables 1 and the WLAN antenna cables 2 from the routing path on the bottom of the computer 6 Position the computer upright 7 Remove the antenna cables 1 from the routing path 2 in the base enclosure 8 Pull the antenna cables through the hole that routes to the bottom of the computer 9 Remove four Phillips PM2 5x7 0 screws 1 from the hinges 98 Chapter4 Removal and replacement procedures 10 Lift the display assembly straight up and remove it 2 E ne da Z CAUTION When installing the display assembly be sure that the wireless antenna cables are routed and arranged properly Failure to properly route the antennas can result in degradation of the computer s WLAN and WWAN performance Component replacement procedures 99 11 If you need to remove the hinge covers from the display hinges pull the hinges straight up and off the display to remove them Display hinge covers are available in the Display Hinge Kit using spare part number 683480 001 for 4540s models and 683643 001 for 4440s 4441s models i Ca 12 To replace the display bezel remove the two rubber screw covers 1 and the two Phillips PM2 5x4 0 screws 2 in the bottom corners of the display bezel 100 Chapter 4 Removal and replacement procedures 13 14 Flex the top 1 of the bezel
86. ove these components handle them carefully Ey NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 O NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another 128 Chapter9 Recycling Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 129 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly t
87. ove it from the palm rest 3 y NOTE Only pull the keyboard up enough to release it from the computer and flip it over onto the palm rest Under the keyboard the cable is connected to the system board Component replacement procedures 57 8 Rotate the keyboard until it rests on the palm rest 1 and then disconnect the keyboard cable by lifting the keyboard connector latch 2 and then disconnecting the keyboard cable from the system board 3 9 Remove the keyboard Reverse this procedure to install the keyboard 58 Chapter4 Removal and replacement procedures Heat shield Description Spare part number Heat shield for use in 4540s models 687696 001 Heat shield for use in 4440s 4441s models 683497 001 Before removing the heat shield follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the following components a Bottom door see Bottom door on page 44 b Keyboard see Keyboard on page 56 Remove the heat shield 1 Position the computer upside down with the front toward you 2 If disassemb
88. ower cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the following components a Bottom door see Bottom door on page 44 b Keyboard see Keyboard on page 56 c Top cover see Top cover on page 67 Remove the fingerprint reader board 1 Position the top cover upside down with the front toward you 2 Remove the Phillips PM2 0x4 0 screw 1 that secures the fingerprint reader board bracket to the top cover 3 Slide the bracket toward the bottom of the top cover 2 and then lift it off the top cover 3 Component replacement procedures 75 4 Remove the reader and cable assembly from the top cover 4 Reverse this procedure to install the fingerprint reader board Speaker assembly NOTE In 4540s models the speakers are mounted to the bottom of the top cover Ey NOTE In 4440s 4441s models the speakers are mounted to the base enclosure Description Spare part number Speaker assembly for use in 4540s models 683505 001 Speaker assembly for use in 4440s 4441s models 683665 001 Before removing the speaker assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by
89. phics with WWAN 683496 001 UMA graphics without WWAN 683495 001 1 GB discrete graphics memory 683493 001 2 GB discrete graphics memory 683494 001 9 Fingerprint reader assembly includes cable bracket and screws 683485 001 10 Optical drive extension board 683498 001 11 Heat shield 687696 001 12 Hard drive extension board 683487 001 13 Base enclosure 683476 001 14 Battery Li ion 9 cell 93 WHr 2 8 Ah 633809 001 6 cell 47 WHr 2 2 Ah 633805 001 15 WLAN module Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 657325 001 Intel Centrino Wireless N 2230 670290 001 Intel Centrino Advanced N 6235 670292 001 Ralink WLAN Ralink Ripple3 RT5390F_802 11 b g n 1x1 PCle HMC 670691 001 Atheros AR9485 802 11b g n 1x1 WiFi Adapter 675794 001 Computer major components 19 Item Description Spare part number 16 WWAN modules Ericsson F5321 HSPA with GPS 668969 001 Sierra MC8355 HSPA CDMA with GPS 634400 001 17 Memory modules PC3 12800 1600 MHz DDR3 4 GB 641369 001 2 GB 652972 001 18 Optical drive includes bracket bezel and screws DVD RW Double Layer Drive 683500 001 Blu ray ROM DVD RW SuperMulti DL Drive 683499 001 19 Processor includes thermal material Intel Core i7 processor Quad Core 3612QM 2 1 GHz processor wi
90. r size KTL logo and individual approval number must be on each element Corset approval number and logo must be printed on a flag label 6 The flexible cord must be Type HVCTF 3X1 25mm2 conductor size Power cord set fittings appliance coupler cable and wall plug must bear the BSMI certification mark 7 For 127 V ac the flexible cord must be Type SVT or SJT 3 x 18 AWG with plug NEMA 5 15P 15 A 125 V ac with UL and CSA or C UL marks For 240 V ac the flexible cord must be Type HO5VV F 3X0 75 1 00mm2 conductor size with plug BS 1363 A with BSI or ASTA marks Requirements for specific countries and regions 127 9 Recycling Battery When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle Display WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury Z CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the LCD panel and the backlight When you rem
91. rases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f11 f 2 4 5 If possible back up all personal files If possible check for the presence of the HP Recovery partition click Start right click Computer click Manage and then click Disk Management Ey NOTE If the HP Recovery partition is not listed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to Using a Windows 7 operating system DVD purchased separately on page 123 If the HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f11 while the Press lt F11 gt for recovery message is displayed on the screen Follow the on screen instructions Using a Windows 7 operating system DVD purchased separately To order a Windows 7 operating system DVD go to http www hp com support select your country or region and follow the on screen instructions You can also order the DV
92. re unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the following components a Bottom door see Bottom door on page 44 b Keyboard see Keyboard on page 56 c Top cover see Top cover on page 67 Remove the battery cable 1 Position the computer upright 2 Disconnect the battery cable connector from the system board 1 3 Remove the two Phillips PM2 5x4 5 screws that secure the cable to the computer 2 4 Remove the battery cable from the computer 3 Reverse this procedure to install the battery cable 84 Chapter4 Removal and replacement procedures System board E NOTE All system board spare part kits include replacement thermal material Description Spare part number For use in 4540s models with UMA graphics with WWAN 683496 001 UMA graphics without WWAN 683495 001 1 GB of discrete graphics memory 683493 001 2 GB of discrete graphics memory 683494 001 System board for use in 4440s 4441s models with 1 GB discrete graphics 683493 001 2 GB discrete graphics 683494 001 UMA graphics without WWAN 683495 001 UMA graphics and with
93. right 10 For 4540s models remove the two 2 Torx T8M2 5x6 0 screws screws that secure the top cover to the computer 11 For 4440s 4441s models remove the three 2 Torx T8M2 5x6 0 screws screws that secure the top cover to the computer Component replacement procedures 73 12 Turn the computer upright and open it as far as possible 13 Pry the top of the top cover loose from the computer 1 14 Lift the top cover up slightly 2 enough not to inadvertently disconnect the touch pad cable from the system board 15 Lift the top cover upward enough to access the audio board cable 1 and the disconnect the cable from the system board 2 16 Remove the top cover from the computer Reverse this procedure to install the top cover 74 Chapter 4 Removal and replacement procedures Fingerprint reader board E NOTE Fingerprint assembly spare part kits include cable bracket and screws Description Spare part number Fingerprint reader board for use in 4540s models 683485 001 Fingerprint reader board for use in 4440s 4441s models 683652 001 Before removing the fingerprint reader board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the p
94. rway NEMKO 1 The People s Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 126 Chapter 8 Power cord set requirements Country region Accredited agency Applicable note number The United States UL 2 1 The flexible cord must be Type HOSVV F 3 conductor 0 75mm2 conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SVT SJT or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V ac or NEMA 6 15P 15 A 250 V ac configuration CSA or C UL mark UL file number must be on each element 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCTF 3 conductor 0 75mm2 or 1 25mm2 conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration 4 The flexible cord must be Type RVV 3 conductor 0 75mm2 conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark 5 The flexible cord must be Type HOSVV F 3X0 75mm2 conducto
95. s Before removing the USB connector assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the following components a Bottom door see Bottom door on page 44 b Keyboard see Keyboard on page 56 c Top cover see Top cover on page 67 Remove the USB connector assembly 1 Position the computer upright 2 Disconnect the cable from the system board 1 3 Remove the cables from the routing path 2 82 Chapter4 Removal and replacement procedures 4 Remove the two Phillips PM2 5x4 5 screws 4440s 4441s models 3 that secure the USB connector to the computer 7 NOTE Model 4540s has only one screw securing the USB connector Model 4440s 4441s has two screws Reverse this procedure to install the USB connector assembly Component replacement procedures 83 Battery cable The battery cable is included in the Cable Kit spare part number 683477 001 for 4540s models 684640 001 for 4440s 4441s models Before removing the battery cable follow these steps 1 Shut down the computer If you a
96. s shown e 1 Power cable e 2 Display cable e 3 Battery connector cable e 4 USB connector cable If disassembling 4440s 4441s models skip to step 7 For model 4540s remove the three Phillips PM2 5x4 5 screws 1 that secure the system board to the computer Note that two of the screws secure the optical drive connector board and hard drive connector board Disconnect the display cable from the system board if necessary 86 Chapter 4 Removal and replacement procedures 6 Lift the right side of the system board up at an angle 2 and then lift it up and off the computer 7 For 4440s 4441s models remove the two Phillips PM2 5x4 5 screws 1 that secure the system board to the computer lift the right side of the board up at an angle 2 and then pull the board up and toward the right to remove it from the computer 3 Reverse this procedure to install the system board Component replacement procedures 87 RTC battery Description Spare part number RTC battery 683502 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the compu
97. slide the battery release latches simultaneously or one at a time 3 Tilt the battery upward 2 and remove it from the battery bay 3 Install the battery by inserting it into the battery bay until you hear a click 42 Chapter 4 Removal and replacement procedures Using the optional security screw Use the optional security screw to lock the service door to the bottom of the computer When not in use the security screw can be stored inside the battery bay Remove the battery To use the security screw 1 Remove the battery 2 Remove the security screw from inside the battery bay 1 and insert it 2 to lock the service door in place Component replacement procedures 43 Bottom door Description Spare part number Bottom door for use in 4540s models 690978 001 Bottom door for use in 4440s 4441s models 690979 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 Remove the bottom door Position the computer upside down on a flat surface with the battery bay toward yo
98. talled on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To check for the Windows partition select Start gt Computer To check for the HP Recovery partition click Start right click Computer click Manage and then click Disk Management E NOTE If the HP Recovery partition has been deleted the f11 restore option will not function You must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately if the Windows partition and the HP Recovery partition are not listed For additional information refer to Using a Windows 7 operating system DVD purchased separately on page 123 3 If the Windows partition and the HP Recovery partition are listed restart the computer and then press f8 before the Windows operating system loads 4 Select Startup Repair 5 Follow the on screen instructions NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support 122 Chapter 7 Backup and recovery Using f11 recovery tools CAUTION Using f11 recovery tools completely e
99. ter 4 Remove the battery see Battery on page 42 5 Remove the following components a Bottom door see Bottom door on page 44 b Hard drive see Hard drive on page 48 c Optical drive see Optical drive on page 46 d Keyboard see Keyboard on page 56 e Heat shield see Heat shield on page 59 f Fan see Fan on page 61 g Heat sink see Heat sink on page 63 h Top cover see Top cover on page 67 i System board see System board on page 85 Remove the RTC battery 1 Position the system board upside down 2 Disconnect the battery cable from the system board 1 88 Chapter4 Removal and replacement procedures 3 Lift the battery from the system board 2 Reverse this procedure to install the RTC battery Component replacement procedures 89 Optical drive extension board 4540s models only Description Spare part number Optical drive extension board 683498 001 Before removing the optical drive extension board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remov
100. th 6 MB L3 cache 680647 001 Intel Core i5 processors Dual Core 3360M 2 8 GHz processor with 3 MB L3 cache includes thermal grease 681953 001 3320M 2 6 GHz processor with 3 MB L3 cache includes thermal grease 681952 001 2450M 2 5 GHz processor with 3 MB L3 cache includes thermal grease 676359 001 Intel Core i3 processors Dual Core 3110M 2 3 GHz processor with 3 MB L3 cache includes thermal grease 682417 001 2370M 2 4 GHz processor with 3 MB L3 cache includes thermal grease 677152 001 2350M 2 3 GHz processor with 3 MB L3 cache includes thermal grease 653340 001 Intel Pentium processor Dual Core B980 2 4 GHz with 2 MB L3 cache 692428 001 B970 2 3 GHz with 2 MB L3 cache 676785 001 Intel Celeron processor B840 1 9 GHz with 2 MB L3 cache 664663 001 20 Heat sink includes replacement thermal material For use in models with discrete graphics 683489 001 For use in models with UMA graphics 683490 001 21 Fan 683484 001 22 Hard drive 750 GB 7200 rpm 633252 001 750 GB 5400 rpm 634250 001 640 GB 5400 rpm 669300 001 500 GB 7200 rpm 634925 001 20 Chapter 3 Illustrated parts catalog Item Description Spare part number 320 GB 7200 rpm 641672 001 23 Bottom door 690978 001 Computer major components 21 Model 4440s 4441s Figure 3 2 Model 4440s 4441s 22 Chapter 3 Illustrated parts catalog Item Description
101. to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Preliminary replacement requirements 39 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the
102. ts Description Spare part number AC adapters 65 W AC adapter 693711 001 65 W AC adapter for use in India and the People s Republic of China 693710 001 90 W AC adapter 693712 001 90 W AC adapter for use in India and the People s Republic of China 693713 001 Power cords For use in Argentina 490371 D01 For use in Brazil 490371 202 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 490371 021 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Thailand 490371 201 For use in the United Kingdom 490371 031 For use in the United States 490371 001 Rubber Kit includes LCD screw covers rubber feet For use with model 4540s 683503 001 For use with model 4440s 4441s 683663 001 Screw Kit For use with model 4540s 683504 001 For use with model 4440s 4441s 683664 001 Locks Notebook combination lock 591699 001 HP keyed cable lock 626729 001 Mice HP USB Optical Travel Mouse 434594 001 Optical mouse 390632 001 Cases Slim top load case 592923 001 Miscellaneous parts 29 Description Spare part number Nylon case 612757 001 Top load case 679921 001 Sequential part number listing CSR flag designations A Mandatory B Optional C Service technician recommended N Non user replaceable
103. u N With the battery bay toward you remove the security screw 1 if the security screw is being used For additional information about the security screw see Using the optional security screw on page 43 3 Slide the service door release latches 2 to release the service door Ey NOTE You can slide the service door release latches simultaneously or you can slide them one at a time A Slide the service door towards the front of the computer 3 and then lift it 4 away from the computer Reverse the removal procedures to install the bottom door 44 Chapter4 Removal and replacement procedures SIM E NOTE This section applies only to computer models with WWAN capability E NOTE The SIM is provided by the end user as a security measure for the WWAN module The SIM should be removed placed into a static dissipative container and then replaced when the computer is reassembled Before removing the SIM follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the bottom door see Bottom door on page 44
104. uniformity 13 points 1 4 typ 1 6 max Lifetime 1 2 luminance 12 000 hours Color coordinate white 0 313 0 329 Color tolerance White 0 02 Color tolerance R G B 0 03 Color gamut 60 typical 39 6 cm 15 6 in HD display specifications 113 35 6 cm 14 0 in HD display specifications Metric U S Active diagonal size 35 6 cm 14 0 in Resolution 1366x768 HD Active area 309 399x173 952 PPI 112 Surface treatment Anti glare or BrightView Contrast ratio 300 1 typical Anti glare 500 1 BrightView Response time 8 ms Brightness 200 nits typical Viewing angle SVA Backlight LED Luminance uniformity 13 points 1 4 typ 1 6 max Lifetime 1 2 luminance 12 000 hours Color coordinate white 0 313 0 329 Color tolerance W R G B 0 03 Color gamut 45 typ 114 Chapter6 Specifications Hard drive specifications 750 GB 640 GB 500 GB 320 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 115g 101g 101g 101g Interface type SATA SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 1 5 ms 2ms 3 ms 3 ms Average 11 ms 12 ms 13 ms 13 ms Maximum 14 ms 22 ms 24 ms 24 ms Logical blocks 1 465 149 168 1 2
105. utions 37 product description 2 removal 48 spare partnumbers 20 24 28 31 48 specifications 115 hard drive cover removal 49 hard drive extension board removal 92 spare partnumber 19 32 92 Hard Drive Hardware Kit spare part number 28 32 48 hard drive recovery 123 HDMI port identifying 15 heat shield removal 59 spare part number 59 heat sink removal 63 spare part number hinge removal 103 spare part number 32 19 23 34 20 25 63 l integrated numeric keypad identifying 12 integrated webcam light identifying 8 internal display switch 9 internal microphones identifying 8 J jacks audio in microphone 14 audio out headphone 14 network 15 RJ 45 network 15 K keyboard product description 4 removal 56 spare part numbers 32 56 keypad embedded numeric 13 integrated numeric 12 keys esc 12 13 fn 12 13 function 12 13 numik 12 13 Windows applications 12 13 Windows logo 12 13 19 23 L latch assembly removal 95 spare part number 95 legacy support USB 105 lights AC adapter 15 caps lock 10 drive 14 optical drive 16 power 10 TouchPad 10 Web browser 10 webcam 8 wireless 10 M mass storage devices spare part numbers 28 Media Card Reader 14 memory module product description 2 removal 50 spare part numbers 20 24 50 microphone audio in jack product description 3 microphone module removal 102 spare part number model name 1 25 31 N network jack id
106. ve Backing up your information Creating a system image select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools E NOTE For detailed instructions perform a search for these topics in Help and Support In case of system instability HP recommends that you print the recovery procedures and save them for later use E NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information 119 Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program that offers an alternative way to create recovery media After you successfully set up the computer you can create recovery media using HP Recovery Disc Creator This recovery media performs a system recovery if the hard drive becomes corrupted A system recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs HP Recovery Disc Creator can create two kinds of recovery DVDs as follows e Windows DVD Installs the operating system without additional drivers or applications Choos
107. vice tag T J Product XXXXXXXX PMC Warranty lyly0y Model 3000000 e Product name 1 This is the product name affixed to the front of the computer e Serial number s n 2 This is an alphanumeric identifier that is unique to each product e Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed e Warranty period 4 This number describes the duration in years of the warranty period for the computer e Model description select models only 5 This is the model number of the computer Component replacement procedures 41 Battery Description Spare part number 9 cell 93 WHr 2 8 Ah Li ion battery 633809 001 6 cell 47 WHr 2 2 Ah Li ion battery 633805 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Position the computer upside down on a flat surface 2 Slide the battery release latches 1 to release the battery EY NOTE You can

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