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HP Print Server Appliance 4250 User's Manual

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1. invent white paper HP Print Server Appliance 4250 July 2003 Installing and Configuring the HP Print Server Appliance PSA Firmware version 2 4 x and above Overview The HP Print Server Appliance PSA is designed for quick and easy installation and configuration With a few configuration settings and a minimal amount of time the PSA will be up and running The PSA easily integrates into existing Microsoft and Unix network infrastructures and utilizes the existing services and protocols This whitepaper guides you through the seven basic steps for smooth installation Step 1 Connect the Cables Step 2 Configure the IP Settings Step 3 Access the PSA s Web Interface Step 4 Configure TCPIP Network Settings Step 5 Configure Microsoft Network Settings Step 6 Set up Administrator Accounts Step 7 Configure Printers and Drivers Description of the HP Print Server Appliance The PSA is a network device used to manage and monitor printing Figure 1 It has been designed to provide a quick and easy way to add print capacity without affecting the general purpose server It off loads print spooling and printing services from general purpose file servers eek 5 Tad Se et a Peer m ee See S eee ee Mi Figure 1 HP Print Server Appliance 4250 Step 1 Connect the Cables Connecting the cables is a 3 step process 1 Rackmount the PSA optional A rackmount kit is shipped with the PSA for mounting it i
2. Network Neighborhood e Slow response when opening a printer s properties page Note When new firmware or other PSA specific support information is available your PSA can be notified automatically On the TCP IP and DNS Settings page check the field Check for print server appliance firmware updates during each web login When new firmware or support information is available the picture of the PSA on the Overview page in the web interface will change Step 5 Configure Microsoft Network Settings Microsoft networking configuration settings must be configured on the PSA Figure 4 These settings define the parameters for how the PSA appears and behaves on the network hp print server appliance Microsoft Network Settings Print Appliance Name Speen Primar Wie Sener Address Ene Secondary WMS Sener Address S Windies Domain or Aoga E T Enable Domain Authentication C Aulomatically Disoower Donnain oniollens Marua fy Specify Domain Controllers Domain Conner Speciel Loman Controllers acd T Create an account for is device in the domain es Domain Administrator Hame Domain Aaeninistator Password cel apply 7 help HP Prodat WOME Regniraten Support DIPAN Heede akard Company Figure 4 Microsoft Network Settings Page The following fields are on Microsoft Network Settings page e Print Appliance Name By default the PSA name starts with HPX followed by the last 6 digits of the hardware MAC addre
3. under Print Services you can enable and disable drivers A driver that has been installed and initialized properly will be enabled and available to work in the driver download model That is the driver will automatically be pushed to the client upon printer installation A disabled driver is displayed with a tilde in front of it in the driver list on the Driver Management page Drivers can be disabled in the following situations e Manually disabled drivers If you want to remove the point and print functionality from a printer you can disable the driver yourself If a driver is disabled clients will be prompted to install it manually The printer driver name that is installed locally on the client must match the name of the driver on the PSA that is disabled e Automatically disabled drivers If a printer driver goes through the installation procedure but fails the initialization step the printer will still be created on the PSA but the driver for that printer will be disabled automatically A disabled driver will not be automatically installed onto a client during printer installation To try initializing the driver again repeat the steps to add the driver through the Driver Management page If it still fails to initialize select a different driver for that printer Summary After you have configured your PSA you should back up the settings and register your PSA Saving the configuration parameters makes it easy to restore those pa
4. Interface You must use Microsoft Internet Explorer version 5 5 or greater or higher or Netscape Navigator version 6 or greater to access the web interface for the PSA Point your browser to the PSA by typing the PSA s IP address You will be prompted to type a user name and password The default user name admin and default password admin can be used The PSA s Overview page Figure 2 is displayed with the PSA s configuration information including the default PSA name IP settings and firmware version PSA 4250 Install and Configure 2 Copyright Hewlett Packard Company 2003 hp print server appliance HPR5GFO__253263 Appliance Status Online DHS Domain Hame rose hp com System Loa 1 FP Address 15 29 47 122 Disk Usagec 3 Eihera Address O00 08S SFC DNS Servers All contacted Saria Number O010S25F0C4 WANS Servers All cortacted Fintevare Revision 243924 fonega RP Predect GME j Regemaien Supper Ea Hewlett Packard Company Figure 2 Overview Page for the PSA Step 4 Configure TCPIP Network Settings To continue configuration the PSA select TCP IP and DNS under Networking The information in the gray box in Figure 3 was provided by the DHCP server or by you in Step 2 above hp print server appliance TCPIIP and ONS Settings D Obtain an iP Address automatically using DHCP Manually speci IF information IPAddess 152947124 Subn Mask CERAN Default Gateway 115 29 40 2 Primary Domain Name S
5. ator e Windows Domain or Workgroup Type the workgroup name or domain name that you want the PSA to be installed in By default the PSA installs itself in the workgroup workgroup The nbtstat command can be used to assist in diagnosing status of the PSA in the network as well as to verify WINS functionality To use this command type nbtstat a lt psaname gt at a command prompt e NT Domain Authentication Access to a printer share is granted based on the domain user s individual and group rights and permissions Security is configured on an individual printer basis In this mode a machine account is created on the primary Domain Controller PDC the PSA uses authentication and authorization to determine if an individual is a member of the domain and has sufficient rights to access a printer on the PSA If you choose not to add the PSA to a domain do not check this box In this case all users have print access to all of the print shares on the PSA e NT Domain Controller You can set the PSA to automatically find the PDC in your network or manually specify these controllers by either IP address or NetBIOS name If you set the PSA to automatically discover the PDC you must be using WINS on your network and have configured the PSA to use WINS e Create an account for this device in the NT domain In order to use the Domain mode security a machine account will have to be created on the PDC This can be done through the NT na
6. awiraga ally doeriloadied to their PS To add a diar using a diar information fie ind file click Tes drar Client Printer Driver MEE Mote AT 4 0 drivers waaay work with 2000 and XP so sane mandates label ces g 2000 or Phen they ane Infect AT 4d citar Whap these aren ane added lo the appliance heyy appear inthe ceiver lat aa WT 4 0 drivers Mote 2 fer cen Fah pou may be Domngpied ho cloacal avi rung dhe Urie intelicabon vera Uso accel iie Gowrie eo Mo oliver can bo erogsariy MERITAT HP PeeductHiOME Regairaion Suppor 99 2000 hieten akard Company Figure 7 Adding a New Driver through the Wizard To install print shares and drivers your PC must be running NT 2K or XP operating system AND you must have Power User rights or better on the PC you are using Before drivers can be initialized Java Scripting must be enabled in Internet Explorer under Internet Options gt Security tab gt Custom Level button gt Scripting gt Scripting of Java Applets subheading It is recommended that you first select either the 2K or NT version of the driver and then add the additional supported OS drivers if you need them Repeat this process for each print share to be installed onto the PSA PSA 4250 Install and Configure 7 Copyright Hewlett Packard Company 2003 Once the print share is configured with its driver on the PSA clients can install the print share Enabling and Disabling Drivers On the Driver Management page
7. erver DNS Address 15 251 192 61 Secondary Domain Mame Serer LS Address fis 251 16061 DHS Qomain Mame eg mydoenain toriy rndomenn com T Sheek fer paint omir appliance fenrevare updats from hp com during Gach web login Fined out redra about HP s privacy policy and this feature HP Prockas HOME Regriration Suppo CED bs ee heres Pine kan Company Figure 3 TCP IP and DNS Settings Page On the TCP IP and DNS Settings page type information about a Domain Name Server DNS DNS allows network resources such as PCs and printers to be specified by a friendly name instead of an IP address It is used by the PSA to locate itself or other network entities On this page configure the e Domain Name Server DNS address To ensure that the PSA functions correctly in large networks with many subnets a DNS server should be used Type the IP address of that server in this field PSA 4250 Install and Configure 3 Copyright Hewlett Packard Company 2003 e DNS Domain Name The fully qualified Domain Name should be entered in this field The default DNS host name of the PSA is taken from the PSA system name In addition to configuring the DNS setting on the PSA DNS entries for the PSA must be made in the forward and reverse lookup tables on the DNS server If you do not have DNS settings configured correctly on the PSA or on the DNS server you may experience the following e Slow performance when connecting to the PSA via
8. nto an industry standard rack or server cabinet Follow the instructions in the kit for mounting 2 Plug in the network cable The network connection for the PSA located at the rear of the PSA will automatically sense your network speed and sync up to that speed This is non configurable The PSA runs at 10mb 10 BaseT or 100 mb 100 BaseT The LEDs on the back of the PSA near the RJ 45 connector indicate the current speed The PSA also detects whether your network connection is capable of running at full or half duplex 3 Plug in the power cable to the back of the PSA and turn it on by pressing the Power button on the front panel Step 2 Configure the IP Settings The PSA must have an IP address before it can complete its boot up cycle and route print jobs properly If your network uses Dynamic Host Configuration Protocol DHCP the PSA obtains an IP address subnet mask and default gateway automatically Go to Step 3 If a DHCP server does not respond the PSA displays a message asking you to manually configure the IP address Manual IP configuration of the PSA is accomplished through the front panel buttons and the LCD display Press the checkmark on the front of the PSA to start entering the IP address subnet mask and default gateway After the PSA is configured with the IP address subnet mask and default gateway additional configuration information can be entered through the web interface Step 3 Access the PSA s Web
9. rameters if the PSA must be replaced or if its configuration values are accidentally changed or lost Use the Backup Settings page under Backup Restore to save the following configuration parameters administrator account user names and passwords network settings print share information printer drivers To register your PSA go to http www hp com go printappliance_registration The PS was designed to quickly and easily integrate into your existing network By using the existing protocols and services like WINS DNS and NetBIOS Broadcasts the PSA will seamlessly become part of your network at a fraction of the cost of more conventional print spooling devices Ensuring a proper configuration on the PSA and in the network infrastructure eliminates most of the installation and configuration roadblocks and ensures proper functionality of the PSA For More Information http www hp com support printappliance http www hp com go printappliance_registration http www hp com go psa_whitepapers http www hp com go wja_whitepapers PSA 4250 Install and Configure 8 Copyright Hewlett Packard Company 2003
10. rs Caman Jeims ralos HOME Donan peiin mA Amni Step 7 Configure Print Shares and Drivers Ajrim Add a domain account Print shares and drivers are added to the PSA and managed on the Print Share List page select Print Shares under Print Services Figure 6 If you click Add the Add Printer Wizard is started This is a three screen wizard that walks you through adding a print share PSA 4250 Install and Configure Copyright Hewlett Packard Company 2003 Th hp print server appliance Microsoft Internet Explorer Be Edt Yew Foke Toot Help Pii ED if ad Ah ae hay e Ee le CF a Agdenss E hthps ffalpod hs index himi ome ures gt Mmhp print server appliance Print Share List Pats Active Active Active Start the Add Printer Driver Wizard HP Peod HOME I Regeinades Suppet 2 Hile Pekar Company eT Opening pane tps falporline binjeceFigiprinta ket py mmain EEn Figure 6 Print Share List Page On the last screen in the wizard you must install a driver for the print share The driver can be a pre loaded driver already on the PSA or you can add a new driver by clicking Add Driver Figure 7 hp print server appliance Add Print Share Step 3 of 3 New Driver button Printer Driver for Windows Point and Print Glens Select a driver for this print share Viren Windows clients connect io this shane ihe prever dreit for thtir operating Satem will be
11. ss This name PSA 4250 Install and Configure Copyright Hewlett Packard Company 2003 shows up on the PSA front panel during boot up and in normal operating mode is the DNS Host name for the PSA is the default NetBIOS name for the PSA that will show up in your Network Neighborhood Note Dashes cannot be used as the first character of the PSA name e Primary and Secondary WINS Server Address Windows Internet Name Service WINS enables network resources such as PCs and printers to be specified by their friendly or NetBIOS names instead of their IP addresses WINS is also used for NetBIOS name registration on all subnets and to enable browsing across subnets It is important to have the WINS server address configured properly because it Is the first protocol used by the PSA to attempt name resolution for most network names If configured incorrectly the PSA can experience slow performance Note To resolve a name on the network the PSA will first use WINS If this fails a NetBIOS broadcast will be attempted If that fails a DNS lookup will occur In a large network with many subnets containing both Windows and UNIX machines DNS and WINS will be used together To verify that the WINS and network browsing is functioning properly try pinging the NetBIOS name of the PSA from the command prompt If you receive an error verify that the WINS IP information entered is correct and verify the address with the network administr
12. tive tools Server manager or through the PSA s web interface by the following routine 1 Check the box that says Create an account for this device in the NT domain at the bottom of this page 2 Type an administrator name and password for the Domain This is not the same as the administrator s name for the PSA If the PSA has problems creating a system account try the following steps PSA 4250 Install and Configure 5 Copyright Hewlett Packard Company 2003 Step 6 Set up Administrator Accounts The PSA manages security through Verify that the Domain administrator name and password are correct Try to create a system account directly on the PDC through server manager Local accounts for user mode installation Administrator names are added directly to the local account group on the PSA The names should match NT account names and passwords All administrators will have the same access rights to the PSA NT Domain accounts for Domain Mode installation Add administrator accounts on the Administrators page Figure 5 If using Microsoft s Internet Explorer administrators with Domain Admin accounts on the PSA will be automatically authenticated on the PSA using NTLM and will not be prompted for a password PRINT SERVICES tern Diver Hardprrarni METEORE Diiu ond Toes Hihiri bined epee LP Friel nag Sr SECURITY Figure 5 Administrators Page With Domain Accounts hp print server appliance Adminiviraio

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