HP hp photosmart 7350 7350 User's Manual
Contents
1. contents eg eee ee ee ee ee ree 1 welcome Lady Ado d4 Hie HAO ASO Ae AAAS Bode printer parts i 4 cc bad hee oe ea ee ba ba hake aot bbe dob aae 3 MOM 3 4 4 naa Sah eRe hee he OR eR ae REG eS 3 so ne ei e e ee ee ey ee eee 4 control panel s esaesa ee adaa WR eh eR Re RO Ne ed OB 5 memory COMMS cio Pawo REUSE KRG ee RRR RTA ER EMETS OWS 6 paper informan s 3 4 4 4 bal esa ee karo bao a oe ea ees 7 load paper in the IN tray onnan anaana 7 load photo paper in the photo tray 2 2 ee ee eee 8 print cartridge information n on eo edhe ae ae eK RWS SO HEY ox 9 use the print cartridge protector nnna anaana 10 use reserve print mode 0 00 eens 11 install or replace the print cartridges o oo anaana 11 use the control panel onon nanana 15 use the buttons n n n nananana 15 use the tools menu nonna anaa nna 15 use the indicator lights onnaa nanana 17 2 use your printer with a digital camera 06 19 print camera selected photos 1 2 0 0 cece eee eee eee 19 select and print DhOOSe divs cutis odes NER ARR EES 19 print from a memory card ocak aeewe cd ood een gee Kowa ee 20 supported memory cards 4544 b Shas dope Ado aad ooh eR 20 insert a memory card iyi nko ee hdd adie he bode Ee dad nai 21 decide which photos to print 6444 eh cae eR Hae EA HESEA DEERE HARASS 24 print photos from the control panel 0 2 0 0 0 eee eee ee 24 contents La 3 use your printer w2. Although Reserve Mode allows you to keep printing the print quality is reduced For the highest print quality be sure to replace the missing print cartridge as soon as possible To get the best performance from your printer use only genuine HP supplies including genuine HP factory filled print cartridges get started print cartridge information a To get maximum use from your print cartridges use the POWER button to turn off the printer Do not unplug the printer or turn off the power source such as a power strip until the Print light is off This allows the printer to store the print cartridges in a protected state Caution Check that you are using the correct print cartridges Do not refill print cartridges yourself Damage resulting from the modification or refilling of HP print cartridges is specifically excluded from the HP printer warranty coverage 1 If the printer is off press the POWER button on the printer s control panel to turn the printer on 2 Open the top cover The print cartridge cradle moves to the center of the printer 3 Lift the cradle latch of the print cartridge you want to install or replace by placing your finger under the number on the latch and pulling out The print cartridge latch will pop open 4 Ifyou are replacing a print cartridge slide out the old print cartridge and recycle or discard it basics guide 5 Take the new print cartridge out of its package 6 Grasp the p
3. Page range Copies all Number of copies i C Current page Selection C Pages IV Collate Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Zoom Print what Document z Pages per sheet fi page Print fa pages in range Scale to paper size no Scaling z Options Cancel 3 To access more advanced settings click Properties Set the printer properties such as print quality and paper type and click OK hp photosmart series Properties p 2 x Quality Layout Features Color Services r Print Quality hp Digital Photography m Paper Type Automatic 7 m High Resolution Control Photo Paper Printing Factory Settings Cancel Help To learn more about the available settings click the in the upper right corner of the printer Properties dialog box then click the item you want more information about You can also click Help basics guide use the Windows PC taskbar icons 4 Click OK to begin printing See the HP Photosmart Printer Help for more information on e changing the default print settings e using advanced settings e adjusting the photo color and brightness After you install the printer software two icons appear in your Windows taskbar e The HP Photosmart printer icon z e The HP Photosmart memory card icon A These icons help you perform a variety of tas
4. paper information You can load and print on a wide variety of paper types and sizes from index cards and photo paper to envelopes and transparencies We recommend using HP designed inkjet paper for the best results If you are using HP designed inkjet paper remember to set the paper type in the printer Properties dialog box Windows PC or the Print dialog box Macintosh e Use the IN tray for all supported paper types and sizes e Use the photo tray when printing on 4 x 6 inch 10 x 15 cm photo paper e Use the envelope slot on the OUT tray when you need to print a single envelope For more information on supported paper types and sizes see the HP Photosmart Printer Help load paper in 1 Lift the OUT tray the IN tray slider Paper length guide Paper width guide IN tray 2 Pull out the paper length guide on the IN tray and slide the paper width guide as far to the left as it will go get started paper information load photo paper in the photo tray 6 Place a stack of paper into the IN tray e Load the paper with the side to be printed facing down The printer pulls the paper in flips it over and then prints on the paper the finished document faces up in the OUT tray e Always load paper in the portrait direction with the shortest edge toward you e Be careful not to use too much or too little paper See the specifications section of the HP Photosmart Printer Help for more informatio
5. Product Support This booklet explains how to install and set up the software that comes with your printer It contains software troubleshooting information and it also describes how to get support from www hp com and how to contact HP Support and Services HP Photosmart Printer Help This online guide describes how to use the more advanced features of your new printer It also includes information on printer care and maintenance as well as a section on advanced troubleshooting and error messages After you have installed the HP Photosmart software on your computer you can view and print the HP Photosmart Printer Help view the HP Photosmart Printer Help e Windows PC From the Start menu choose Programs Hewlett Packard Photosmart 130 230 7150 7345 7350 7550 and HP Photo amp Imaging Director From the HP Photo amp Imaging Director click Help e Macintosh Insert the HP Photosmart CD In the User Docs folder select your language then click the photosmart 7350 html file print the HP Photosmart Printer Help e Windows PC Click Print in the top navigation bar of the HP Photosmart Printer Help window e Macintosh From the File menu select Print or click Print in the top navigation bar of the browser basics guide printer parts front Top cover Envelope slot Control panel Memory card slots Open this cover to Place a single See control panel on See memory card change the print envel
6. instead of Best or Normal on the Paper Type Quality panel in the Print dialog box OR e Reduce the amount of ink On the Paper Type Quality panel in the Print dialog box select the Ink tab Use the sliders to adjust the ink density basics guide Problem Possible cause Photos are not You may not have loaded printing correctly the photo paper correctly continued on next Solution Load the photo paper with the side to be printed facing down If you are using tabbed paper printing correctly page load the paper so the tab feeds in last The photo paper may not Check for a paper jam then try have fed into the printer the following correctly Insert the photo paper as far as it will go into the photo tray e Load one sheet of photo paper ata time continued from You may not have selected Windows PC previous page the appropriate paper type 1 Select the appropriate HP Photos are not or paper size photo paper as the paper type on the Quality tab of the printer Properties dialog box 2 Select the size of the photo paper as the Paper Size Macintosh 1 In the Page Setup dialog box select the size of the photo 2 On the Paper Type Quality panel of the Print dialog box select Photo Paper as the paper type then select the specific photo paper 3 Click OK to print your document troubleshooting printing problems Problem continued from previous page Photos are not
7. photosmart monitor is having trouble communicating with the printer photosmart because the USB device is not responding 6911 Possible causes of a lost connection are e The computer might not be connected to the printer or the printer might be off or not connected to a power source e Using a USB hub or docking station that has multiple devices connected to it can temporarily break the connection to the printer while another device is being accessed Wait until the other device is no longer being accessed or connect the printer directly to the computer To reconnect check all the cable connections Make sure the USB cable is securely attached to both the computer and to the USB port on the back of the printer Make sure that the printer s power cord is securely attached and that the printer is connected to a power source and is turned on troubleshooting Macintosh connection problems USB connection problems Problem Windows PC only My printer is connected with a USB cable through another USB device or a hub and when l try to print get a message saying THERE WAS AN Possible cause Your printer may not be getting good data from the other device or hub OR Two way communication between the printer and the computer was interrupted by another device attached to the Solution Try the following e Connect the printer directly to the USB port on the computer e Make sure the USB cable is se
8. printer When an red x appears on the memory card icon the connection between the printer and the computer has been lost To print from the computer you must re establish communication See Windows connection problems on page 33 for information about re establishing communication D basics guide e When you rightclick the memory card icon the following menu appears Make your selection from the menu Click to open Windows Explorer where you can move v Show disconnect warning copy delete or open v Show safe tf remove card m gsage photos You can also double click the memory card icon to open Windows Open F hp photosmart 7350 series Prepare to remove card Explorer Click if you want connection messages to Click to remove the appear when the printer memory card from loses communication or is the printer attempting to regain communication with your computer A check mark indicates the message will appear See the HP Photosmart Printer Help for more information on e setting the printer properties e using the Toolbox e using the HP Photo and Imaging Director print from a Macintosh print from a The following steps are specific to OS X For sanwan OS 9 x the steps may be slightly different Be sure application you have selected your HP Photosmart printer in OS X or the Print Center OS X or in the Chooser OS 9 x OS 9 x before you begin printing For more informati
9. printing correctly Possible cause You may have used your application s Page Setup dialog box to select the paper size or type Solution Windows PC e From the application s File menu select Print then click Properties to set the correct paper size and type Macintosh e From the application s File menu select Page Setup to set the correct paper size e From the application s File menu select Print to set the correct paper type You may not have selected Best print quality Windows PC e Click Best on the Quality tab of the printer Properties dialog box Macintosh e Click Best on the Paper Type Quality panel in the Print dialog box You are printing in Reserve Mode with the black print cartridge installed AND borderless printing is OFF Replace the missing print cartridge with a new one See use reserve print mode on page 11 for more information The photos selected for printing using the numbers onthe camera LCD did not print Different photos printed instead Your camera may assign numbers to your photos that do not match the numbers that the printer assigns to them Print a photo index page Use the number shown on the photo index page to select the photos to print basics guide Problem The photos marked for printing in my camera do not print Possible cause Some digital cameras such as the HP 318 and HP 612 let you mark photos for p
10. the best photo quality install the photo print cartridge The print cartridge protector is designed to keep your print cartridge fresh when it is not being used Whenever you remove a print cartridge from the printer store it in the print cartridge protector that came with your printer To insert a print cartridge into the print cartridge protector slide the print cartridge into the print cartridge protector at a slight angle and snap it securely into place e To remove the print cartridge from the print cartridge protector press down and back on the top of the print cartridge protector to release the print cartridge then slide the print cartridge out of the print cartridge protector basics guide use reserve print mode install or replace the print cartridges Reserve Mode allows you to keep printing even if one of your print cartridges fails runs out of ink or is incompatible with your printer If you receive a print cartridge error message on the LCD or your computer monitor remove the print cartridge and close the top cover to enter Reserve Mode You will see a message reminding you that you are in Reserve Mode Printing in Reserve Mode slows the printer and affects the print quality If you are printing with only The result is Black print cartridge Colors print as grayscale Tri color print cartridge Colors print but black prints as gray Photo print cartridge Colors print as grayscale
11. use your printer with a digital camera print from a memory card ES insert a CompactFlash or IBM Microdrive memory card Insert the memory card into the top left memory card slot so the front of the card faces to the left and the edge with the pin holes is inserted into the printer first Caution Insert the edge of the memory card with the pin holes into the printer first Inserting the card any other way may damage the memory card or the printer Gently push the memory card into the printer until it stops The card may not insert all the way into the printer Forcing the card in too far may result in damage to the memory card and the printer CompactFlash IBM Microdrive memory card slot CompactFlash IBM Microdrive memory card insert a MultiMediaCard or Secure Digital memory card Insert the memory card into the top right memory card slot so the front of the card faces to the left and the side with the metal contacts is inserted into the printer first Gently push the memory card into the printer until it stops The card may not insert all the way into the printer Forcing the card in too far may result in damage to the memory card and the printer basics guide MultiMedia or Secure Digital memory card slot MultiMedia or Secure Digital memory card insert a SmartMedia memory card Insert the memory card into the bottom left memory card slot so the front of the card the black side faces to the left and the en
12. 11 for more information troubleshooting printing problems as Problem Possible cause Solution The document did The printer s default print Windows PC not print using the settings may be different e From the application s File selected default than the application s print menu select Print then click print settings settings Print settings made Properties to set the desired within an application print settings override the printer s default Macintosh settings e From the application s File menu select Print and set the desired print settings The paper type is The printer may be placed in Move the printer out of direct set as Automatic direct sunlight which sunlight but when preparing overwhelms the automatic to print the printer paper sensor ejects the paper as basics guide Problem Parts of the document are missing or are inthe wrong place continued on next page Possible cause You may have selected the incorrect paper orientation Solution Windows PC e Make sure you have selected the correct orientation Portrait or Landscape on the Layout tab of the printer Properties dialog box and in the application s Page Setup dialog box Macintosh e Make sure you have selected the correct orientation portrait or landscape in the Page Setup dialog box You may have selected the incorrect paper size Windows PC e Make sur
13. CompactFlash Association CFA certified Type I or Il IBM Microdrive SmartMedia MultiMediaCard Secure Digital and Memory Stick memory cards Caution Using any other type of memory card may damage the memory card and or the printer basics guide insert a memory card L_ N O f Compact Flash IBM Microdrive SmartMedia Type and Il i MultiMediaCard Secure Digital Memory Stick If your digital camera supports multiple file types it may also be able to save photos in several different file formats such as JPEG uncompressed TIFF FlashPix and RAW You can print JPEG and uncompressed TIFF files directly from the memory card or you can save other file types to your computer and print them from the computer using a software application Once you have taken pictures with your digital camera you can print photos immediately or use the printer to save the photos directly to your computer using the printer The printer can only access one memory card slot at a time When the memory card is inserted correctly the memory card slot light illuminates The LCD briefly displays the number of photos found on the memory card Caution Do not pull out the memory card while the memory card light is blinking Removing a card while it is being accessed may damage the printer or the memory card or corrupt the information on the memory card For more information see decide which photos to print on page 24
14. FRONT USB PORT 1 Uninstall the printer software Insert the printer software CD into your computer click Remove HP Photosmart software then follow the instructions on your computer screen 2 When the uninstall is complete restart your computer 3 Connect the USB cable to the USB port on the back of the printer 4 Reinstall the printer software See the Software Setup amp Product Support booklet for instructions Macintosh 1 Uninstall the printer software Insert the printer software CD into your computer select Uninstall from the Installer then follow the instructions on your computer screen 2 When the uninstall is complete restart your computer 3 Connect the USB cable to the USB port on the back of the printer 4 Reinstall the printer software See the Software Setup amp Product Support booklet for instructions troubleshooting USB connection problems Problem Windows PC only When connect a USB cable between the printer and my computer an UNKNOWN DEVICE message appears Possible cause Static electricity has built up in the cable between your computer and printer OR You may have a defective USB cable OR Your USB cable may not be connected properly OR The software could not identify the printer the printer USB connection may be defective Solution Try the following 1 Disconnect the USB cable from your printer 2 Disconnect the power cord from
15. card into the printer 2 Press the CHOOSE PHOTOS button to select the photos you want to print 3 Press OK YES when the number of the photo you want to print appears on the LCD 4 Press the PRINT button to start printing the selected photos For more information on printing individual or multiple photos printing a continuous range of photos or printing photos in a variety of sizes see the HP Photosmart Printer Help basics guide use your printer with a computer Your HP Photosmart 7350 printer can be used with any Windows PC or Macintosh software application that allows printing You can print all kinds of projects such as photo album pages greeting cards or newsletters If you already know how to use a printer with your computer you are ready to begin printing as usual If you are new to printing or if you have questions use this chapter to learn more When you print from your computer the control panel settings on the printer do not apply the software on your computer overrides the print settings print from a Windows PC print from a 1 From your software application s File menu select Print software 2 Inthe Print dialog box select the pages and the number of g pag application copies you want to print use your printer with a computer Ea Print 2x Printer Name fe hp photosmart series 7 Properties Status Idle Type hp photosmart series Where DOT4_001 T Print to File Comment
16. connected You may not have any paper in the paper tray Check that paper is loaded correctly in the paper tray See paper information on page 7 for paper loading instructions The printer s top cover may be open Close the printer s top cover troubleshooting printing problems Problem continued from previous page No page came out of the printer Possible cause There may be a paper jam Solution Try the following e Check the printer s LCD for instructions e Remove the paper from the IN tray and the OUT tray e If you were printing labels make sure a label did not become unglued from the label sheet while going through the printer If the paper is still jammed try the following 1 Turn off the printer 2 Unplug the printer Open the rear access door by turning the knob counter clockwise Remove the door 3 Gently remove the jammed paper from the printer then replace the rear access door 4 Plug the printer back in and turn it back on 5 When you have cleared the paper jam print your document again If you experience paper jams when printing on photo paper try the following Insert the photo paper as far as it will go into the photo tray e Load one sheet of photo paper ata time The print cartridge cradle may be stuck Check the printer LCD for instructions basics guide Problem Possible cause Solution continued fro
17. curely attached to both the computer and to the USB port on the back of the printer e Try disconnecting other USB devices from the hub and print have connected my printer using a USB cable and when try to print get a message saying THERE WAS AN ERROR WRITING TO DOT4 the USB connection ERROR WRITING hub TO lt NAME OF your document again USB PORT gt The USB cable is too long Make sure you are using a USB cable length that is supported by your printer See the specifications section of the HP Photosmart Printer Help for the supported USB cable length Windows PC only There is a problem with Try the following Unplug the USB cable from the computer then plug it in again e Make sure the cable is securely attached to both the computer and to the USB port on the back of the printer e Restart your computer basics guide Problem Possible cause Solution When I connecta You have connected your Try the following USB cable between computer to the camera Connect the USB cable to the the printer and my port on the front of the USB port on the back of the computer getan printer This port should printer error saying YOU only be used to connect f you were installing the printer HAVE an HP directprinting software when you received the CONNECTED digital camera to the error message try the following YOUR COMPUTER printer Windows PC TO THE PRINTER S
18. d wait one minute then plug it in again Turn the printer on The Print light is A fatal error has occurred Try the following blinking red 1 Turn the printer off Unplug the printer s power cord wait one minute then plug it in again Turn the printer on 2 If this does not work check www hp com or contact HP Support and Services See the Software Setup amp Product Support booklet that came with your printer for contact information troubleshooting printer problems a Problem Windows PC only The broken connection memory card icon appears in the taskbar E Possible cause There is a connection or communication problem between the printer and the computer Solution Try the following 1 Click the connection icon then click Connect in the dialog box If there is still a connection problem check that the connection cable is securely attached both to the computer and to the USB port on the back of the printer 2 If this does not work restart your computer The printer cannot recognize the file on the memory card Your memory card contains file types the printer cannot read Set your camera to save the photos in file types the printer supports See the specifications section of the HP Photosmart Printer Help for a list of supported image file types and see your camera s documentation for instructions on setting your camera to save specific file ty
19. d with the metal contacts is inserted into the printer first Gently push the memory card into the printer until it stops The card may not insert all the way into the printer Forcing the card in too far may result in damage to the memory card and the printer SmartMedia memory card slot SmartMedia memory card insert a Memory Stick memory card Insert the Memory Stick memory card into the bottom right memory card slot so the side with the metal contacts faces to the right and the end with the metal contacts is inserted into the printer first use your printer with a digital camera print from a memory card decide which photos to print print photos from the control panel Gently push the memory card into the printer until it stops The card may not insert all the way into the printer Forcing the card in too far may result in damage to the memory card and the printer Memory Stick memory card slot Memory Stick memory card When you are deciding which photos to print or save you can print a photo index page to see all the photos stored on the memory card 1 Insert a memory card into the printer 2 Check the printer s LCD it should show 1 es 3 Press the PRINT button Printing photos from a memory card is as easy as inserting the memory card into the printer selecting the photos you want to print and pressing the PRINT button Print photos from the control panel 1 Insert a memory
20. dvanced settings adjusting the photo color and brightness use your printer with a computer print from a Macintosh ER basics guide troubleshooting Your HP Photosmart printer is designed to be reliable and easy to use This section offers tips and advice for addressing frequently asked questions Before you begin make sure e All the cable connections between your printer and computer are secure e You are using the most recent version of the software Go to www hp com to check for software updates See the Software Setup amp Product Support booklet that came with your printer for contact information The information in this section pertains to both Windows PC and Macintosh operating systems Windows connection problems troubleshooting If you are using your HP Photosmart printer with a Windows PC the printer requires a continuous connection to the computer The computer uses this communication link to receive feedback from the printer If the connection between your Windows PC and your HP Photosmart printer is lost a warning message appears on your computer screen R The connection between your computer and your hp photosmart printer has been lost Click the warning icon on your taskbar to try and reestablish the connection I Do not display this warning again 33 Possible causes of a lost connection are The computer might not be connected to the printer or the printer might be off or not conn
21. e you have selected the correct paper size on the Layout tab of the printer Properties dialog box and in the application s Page Setup dialog box Macintosh e Make sure you have selected the correct paper size in the Page Setup dialog box You may have selected incorrect margins in your application Make sure the margins are within the printable areas See the specifications section of the HP Photosmart Printer Help for more information troubleshooting printing problems Problem continued from previous page Parts of the document are missing or are inthe wrong place Possible cause You may have accidentally left Poster Printing Windows or Tiling Macintosh on Solution Windows PC e Deselect Poster Printing on the Features tab of the printer Properties dialog box Macintosh e On the Layout panel in the Print dialog box set the Pages Per Sheet to 1 You may have incorrectly scaled text or graphics or there may be file format problems within the document Make sure the text and graphics are scaled correctly and that the file formats are compatible within your document The document printed at an angle or is off center Paper may not be loaded correctly Try the following e Make sure the paper is correctly oriented in the IN tray e Make sure the paper width guide and the paper length guide fit close to the edges of the paper See paper information on
22. ected to a power source Using a USB hub or docking station that has multiple devices connected to it can temporarily break the connection to the printer while another device is being accessed Wait until the other device is no longer being accessed or connect the printer directly to the computer Whenever a connection is broken the Windows taskbar will display the broken connection memory card icon R To reconnect try the following Make sure the USB cable is securely attached to both the computer and to the USB port on the back of the printer Make sure that the printer s power cord is securely attached and that the printer is connected to a power source and is turned on If the connection is still broken right click the broken connection memory card icon and select Reconnect hp photosmart series from the menu Reconnect hp photosmatt series Show disconnect warming v Show Safe to remove card message About If an HP Photosmart dialog box appears click Retry to try to re establish a connection Macintosh connection problems If you are using your HP Photosmart printer with a Macintosh computer the printer requires a continuous connection to the computer The computer uses this communication link to receive feedback from the printer basics guide If the connection between your Macintosh computer and your HP Photosmart printer is lost a warning message appears on your computer screen m The
23. er language without the prior written consent of Hewlett Packard Company The information contained in this document is subject to change without notice Hewlett Packard shall not be liable for errors contained herein or for consequential damages in connection with the furnishing performance or use of this material HP the HP logo and Photosmart are property of Hewlett Packard Company Microsoft and Windows are registered trademarks of Microsoft Corporation CompactFlash CF and the CF logo are trademarks of the CompactFlash Association CFA Mac the Mac logo and Macintosh are registered trademarks of Apple Computer Inc IBM is a registered trademark of International Business Machines Corporation Other brands and their products are trademarks or registered trademarks of their respective holders The copyrights to certain photos within this document are retained by the original owners DP Printed on recycled paper Printed in U S 8 02 ENERGY STAR is a U S registered mark As an ENERGY STAR partner Hewlett Packard Company has determined i Groggy that this product meets the ENERGY STAR _ guidelines for energy efficiency ly www hp com i t 2002 Hewlett Packard Company ne Q1603 90198
24. he paper type is set to be set to Automatic Automatic the printer scans the paper to determine the appropriate paper type This may take a few extra seconds To avoid this select a specific paper type before printing Windows PC e Select the appropriate paper type on the Quality tab of printer Properties Macintosh e Select the appropriate paper type on the Paper Type Quality panel of the Print dialog box ES basics guide Problem Possible cause Solution Printing is very You may be printing in Replace the missing print slow Reserve Mode The printer cartridge with a new one continued from enters Reserve Mode when previous page one of the print cartridges is missing The printer will not The printer may have drawn Unplug the printer s power cord turn on too much power and wait approximately 10 seconds Reconnect the power cord and press the POWER button to turn on the printer The printer is plugged into a Turn on the power strip power strip and the power strip is turned off The Print light is The printer may be Be patient The printer needs blinking green processing information some time to finish processing the information The Print light is The printer needs attention Try the following blinking amber 1 Check the printer LCD computer monitor and the camera LCD for instructions 2 If this does not work turn the printer off Unplug the printer s power cor
25. ink tab and gently peel off the plastic tape Make sure you remove only the clear tape from the nozzles and leave the copper contacts Cr Do NOT touch the ink nozzles or the copper contacts Touching these parts may cause print cartridge failure get started print cartridge information 7 Insert the print cartridge e Hold the print cartridge so that the copper contacts will go into the printer first Line up the ridges on the left and right sides of the top of the print cartridge with the grooves on the inside of the print cartridge cradle Carefully slide the print cartridge into the cradle then firmly push the cartridge in until it stops e Lower the cradle latch Place your finger on the top of the latch Place your thumb under the number on the latch and hold it forward while pushing the latch down Release the latch to lock the print cartridge into place 8 Close the top cover A calibration page prints Make sure plain paper is loaded in the IN tray basics guide use the control panel use the buttons use the tools menu Your printer s control panel has several buttons Power Use this button to turn the printer on or off Copies Use this button to select the number of copies you want to print PHOTO SIZE Use the button to select the photo size CHOOSE PHOTOS Use this button to perform a variety of tasks including navigating through the menu options and selecting the photos o
26. ith a computer 0e ce eeee 25 print from a Windows PC 55 46 48a as eee ROK see Bah aM 25 print from a software application 4 4c0444 ivvda dees ae aekO es 25 use the Windows PC taskbar icons 0 00 eee eee eee eee 27 print from a Macintosh baee Kets Roeder O dee eee baw ww as 29 print from a software application OS X or OS 9 x 2 ee eee 29 A troubleshooting isicssceeciseeccds sees bance eneew es 33 Windows connection problems 00 000 ce eee eee eee eee 33 Macintosh connection problems 004 6420044 du babew bevee eur en 34 USE connection GrObleiis 4 24444 20004 Hones eh oe 4h O GSW OS ORE OS 36 printer problems 5 c 14 sackespeberesegee eee gan dase asa gees 38 printing problems a c cic s4 ewe Can So edad Pow ee ee oe Ae eas eS 42 GOK ots ea ee use ee wkee Us koe E te vegee wegen 57 F basics guide get started welcome Thank you for purchasing an HP Photosmart printer Your new printer comes with the following documentation to help you get started and get the most out of your printer get started Setup Guide This poster contains quick and easy instructions to help you set up your printer and install the printer software Basics Guide This booklet includes a quick reference guide to help you get acquainted with your new printer It describes how to use the basic features of your printer and it contains hardware troubleshooting information Software Setup amp
27. ks EAT 1 9 28 AM a Printer icon Memory card icon hp photosmart printer icon s Use the printer icon to access the printer Properties dialog box select a default printer or access the Toolbox e When you click the printer icon the printer Properties dialog box displays e When you right click the printer icon the following menu appears Make your selection from the menu use your printer with a computer print from a Windows PC Change Default Print Settings Click to open the Open hp photosmart series Toolbox pri nter Prope rties v hp photosmart series dialog box Click to open the HP Photosmart Toolbox Click to close the menu and remove the printer icon from the taskbar To Select the HP Photosmart close the menu without printer you want to use removing the printer icon from the list of installed from the taskbar click printers A check mark anywhere outside the indicates the currently menu selected printer use the hp photosmart memory card icon H Use the memory card icon to determine the status of your printer access the photos stored on your memory card and display the connection dialog boxes e The appearance of the icon tells you the status of the printer A When the memory card icon is green a memory card is inserted in the printer and the printer is ready to access the photos stored on the memory card am When the memory card icon is gray a memory card is not inserted in the
28. l camera you can use your printer to print camera selected photos select and print 1 Use your camera s Share menu to select the photos you photos want to print For more information see your camera s documentation 2 Connect the camera to the camera port on the front of your printer using the special USB cable that came with your camera use your printer with a digital camera E 3 When you connect the camera to the printer the camera s Print Setup menu appears Use this menu to e Change the photos you have selected for printing e Select the paper type e Select the paper size 4 When you are ready to print follow the instructions on your camera s LCD To learn more about using camera selected photos see the documentation that came with your camera print from a memory card supported memory cards If your digital camera uses a memory card to store photos you can insert the memory card into the printer to print your photos without using a computer The printer LCD guides you through the process Your printer supports seven different memory cards These cards are manufactured by several vendors and are available in a variety of storage capacities You can purchase memory cards where you purchased your digital camera or at most computer supply stores If your digital camera uses a memory card to store photos you can insert the memory card into the printer to print or save your photos The printer can read
29. m A problem may exist with Try the following previous page the print cartridges e Check the printer LCD the No page came out computer monitor and the of the printer camera LCD for any error messages e Print a diagnostic page and replace the print cartridges if necessary The printer may still be See printer problems on processing information page 38 for more information Macintosh OS 9 x Not enough memory is Allocate more memory to the only allocated in the System s application in the Get Info dialog No page came out PrintMonitor application box of the printer A blank page came You may be out of ink Print a diagnostic page and out of the printer replace the print cartridges if necessary You may have previously If you cancel a print job before begun a print job and then the file has started printing the cancelled it printer may have already loaded paper in preparation for printing When you start the next print job the printer ejects the blank page before continuing with the current job You may be trying to printa Try the following fax 1 Save the fax in a graphic format such as TIFF 2 Place it in a word processing document and print it from there You are printing in Reserve Replace the missing print Mode with the black print cartridge with a new one cartridge installed AND OR borderless printing is ON Turn off borderless printing See use reserve print mode on page
30. n on paper types It may be difficult for the printer to pick up a sheet of paper when there are only one or two sheets in the IN tray Check that the stack of paper contains several sheets but is no higher than the top of the paper length guide e Use one type and size of paper at a time Do not mix paper types or sizes in the IN tray Move the photo tray slider toward you until it stops This disengages the photo tray Adjust the paper width guide and paper length guide to fit close to the edges of the paper without bending the paper This helps the paper feed straight into the printer Lower the OUT tray When you use the photo tray you can leave paper in the IN tray If you run out of photo paper in the photo tray the printer continues to print using paper from the IN tray Move the photo tray slider toward you until it stops This disengages the photo tray Lift the photo tray cover Load paper in the photo tray with the side to be printed facing down If you are using tabbed paper insert the paper so the tab feeds in last The printer pulls the paper in flips it over then prints on the paper the finished document faces up in the OUT tray You can load up to 20 sheets of paper in the photo tray basics guide Photo tray Photo tray slider 4 Lower the photo tray cover 5 Move the photo tray slider away from you toward the inside of the printer until it stops against the edge of the paper This e
31. ndows PC Select the appropriate paper type on the Quality tab of the printer Properties dialog box Macintosh e Select the appropriate paper type on the Paper Type Quality panel of the Print dialog box The paper may be Set the paper type manually letterhead or stationery with instead of selecting Automatic a preprinted pattern at the top edge See the HP Photosmart Printer Help for more information on e printing a diagnostic page e LCD error messages Ea basics guide index B Basics Guide 1 C camera port description 3 camera selected photos print 19 choose photos arrows description 5 computer use with printer 25 copies button description 5 D digital camera print camera selected photos 19 digital cameras print from memory cards 20 H HP direct printing digital camera print photos 19 HP Photosmart memory card icon 28 HP Photosmart Printer Help description 1 HP Photosmart printer icon 27 index IN tray description 3 M Macintosh print 29 memory card icon 28 memory cards print 20 supported 20 MemoryStick memory card slot description 6 MultiMediaCard memory card slot description 6 O OK Yes button description 5 OUT tray description 3 P Page Setup dialog box Macintosh 29 paper overview 7 paper length guide description 3 paper width guide description 3 photo size button description 5 photo tray description 3 photo t
32. ngages the photo tray When you are finished using the photo tray move the photo tray slider toward you until it stops This disengages the photo tray so the printer uses the paper in the IN tray See the HP Photosmart Printer Help for more information on loading a single envelope e loading a stack of envelopes e loading index cards an other small media e loading transparencies print cartridge information There are three print cartridges available for your printer The two print cartridges that came with your printer are exactly what you need to print beautiful photos e HP 57 C6657A Tri color print cartridge e HP 58 C6658A Photo print cartridge get started print cartridge information a use the print cartridge protector To print regular documents economically you can purchase a black print cartridge to use in place of the photo print cartridge e HP 56 C6656A Black print cartridge The print cartridge cradle inside the printer has two stalls that hold your print cartridges The print cartridges you use depend on what you are printing To print Use these print cartridges Documents Left stall Tri color print cartridge HP 57 Right stall Black print cartridge HP 56 Photos on Left stall Tri color print cartridge HP 57 photo paper Right stall Photo print cartridge HP 58 You can leave the black print cartridge in the right stall when printing photos For
33. o stop printing or saving to answer no to LCD questions or to exit a menu Use this button to select photos to answer yes to LCD questions or to select menu options TOOLS PRINT Use this button to perform a Use this button to print variety of printer selected photos from a management tasks memory card get started printer parts PHOTO SIZE Use this button to select the photo size SAVE Use this button to save photos from a memory card or to print camera selected photos Memory card light Green The memory card is inserted correctly Off There is no memory card inserted Blinking Information is being transmitted to or from the memory card to the printer or computer Print light On Green The power is on Off The printer power is off Blinking Green The printer is busy Blinking Amber The printer requires attention memory card slots CompactFlash IBM Microdrive memory card slot Insert a CompactFlash or Microdrive memory card into this slot to begin printing or saving MultiMediaCard Secure Digital memory card slot Insert a MultiMediaCard or Secure Digital memory card into this slot to begin printing or saving 00000000 Memory Stick memory card slot Insert a Memory Stick memory card into this slot to begin printing or saving SmartMedia memory card slot Insert a SmartMedia memory card into this slot to begin printing or saving K basics guide
34. olor Black amp White Sepia brown Antique Borderless printing On Off Select Language English French German Spanish Italian Japanese Portuguese Dutch Select Country Region U S Canada United Kingdom Europe Japan Australia Asia Pacific Reset all tools settings N A Access tools menu options gt On the control panel press the Tools button until the LCD shows you the option you want to change then press OK Yes The option may present you with several choices Select a choice 1 Press the right side of the Tools button until the desired choice appears 2 Press OK Yes a basics guide use the Your printer s control panel has two indicator lights indicator lights e Print light When this light is on the power is on When this light is blinking green the printer is busy When this light is blinking amber the printer requires attention e Memory card light When this light is off there is no card inserted in a memory card slot When this light is green a card is inserted correctly When this light is blinking green information is being shared between the printer and the computer get started use the control panel basics guide use your printer with a digital camera Your HP Photosmart 7350 printer lets you print beautiful photos from your digital camera without using your computer print camera selected photos If you have an HP direct printing digita
35. on see the Software Setup amp Product Support booklet that came with your printer use your printer with a computer print from a Macintosh Ea 30 1 From your software application s File menu select Page Setup 2 In the Format for pull down menu select Photosmart 7350 then select the page attributes such as paper size orientation and scaling for your project When you have finished selecting the page attributes click OK hp photosmart Page Setup Page Attributes Page Size US Letter Scaling a Orientation iR Settings Page Attributes a la Format for photosmart Paper Size _ US Letter E 8 50 in x 11 00 in Orientation Te Je ic Scale 100 3 From your software application s File menu select Print 4 Select the print settings appropriate for your project Use the pull down menu to access the other panels basics guide hp photosmart Copies C O Collated O Print Back to Front Printer photosmart ii Presets Standard E Copies amp Pages Copies fi Collated Pages All From 1 to 1 Preview f Cancel Print gt 5 Click Print OS X or OK OS 9 x to begin printing 3 2 To learn more about the available settings click the in the lower left corner of the dialog box OS X only See the HP Photosmart Printer Help for more information on e changing the print settings using a
36. ope in this page 5 slots on page 6 cartridges slot for printing OUT tray Photo tray cover This removable tray catches your printed Open this cover to access the photos or photo tray documents Camera port Use this port to Photo tray connect an HP direct printing digital camera to the printer Place 4 x 6 inch 10 x 15 cm photo paper in this tray for printing Photo tray slider Paper width Use this slider to guide engage or Adjust this guide Place paperor extension disengage the to fit close to the envelopes in Gently pull this photo tray edge of the this tray for out when you are paper in thell printing printing a large Paper length guide tray number of pages Adjust this guide to fit to prevent paper close to the end of the from falling tothe paper in the IN tray floor get started printer parts back USB port Use this port to connect the printer to the computer vA Power cord connection Connect the power cord included with the printer here Rear access door Remove this door to clear a paper jam ee basics guide control panel Copies LCD Use this button to Read this window for select the number of information about the status of copies you want to your printer print CHOOSE PHOTOS Use this button to select photos to be printed POWER Use this button to turn the printer on or off CANCEL No Use this button to cancel a setting or t
37. ore information 2 Print using the higher quality for one day 3 After one day switch back to the desired print quality Your print cartridges may be Windows PC out of alignment e If the color and black ink are not lining up on the printed page go to the Device Services tab of the HP Photosmart Toolbox and click Calibrate the Printer Macintosh e If the color and black ink are not lining up on the printed page go to the Calibrate Panel in the HP Inkjet Utility and click Align troubleshooting printing problems Ee Problem continued from previous page Print quality is poor Possible cause If the printing appears faded or dull you may be using Everyday or FastDraft mode Solution Windows PC e Click Normal or Best instead of Everyday or FastDraft on the Quality tab of the printer Properties dialog box Macintosh e Click Normal or Best instead of Everyday or FastDraft on the Paper Type Quality panel in the Print dialog box If the print is smeared the selected print quality may be using too much ink for the type of paper you are using Windows PC e Click Everyday or FastDraft instead of Best or Normal on the Quality tab of the printer Properties dialog box OR e Reduce the amount of ink by clicking Advanced Features from the Features tab of the printer Properties dialog box and using the Ink Volume slider Macintosh e Click Everyday or FastDraft
38. page 7 for paper loading instructions Print quality is poor continued on next page You may be printing in Reserve Mode The printer enters Reserve Mode when one of the print cartridges is missing Replace the missing print cartridge with a new one basics guide Problem Possible cause Solution continued from You may be running out of Windows PC previous page ink e Check the ink levels of the Print quality is poor print cartridges from the Estimated Ink Level tab of the Toolbox OR e Print a diagnostic page Macintosh e Check the ink level status in the HP Inkjet Utility OR e Print a diagnostic page If you are running low on ink replace the print cartridge You may not be using the Try the following best paper type for your e Make sure you are using a output paper type intended for the printer Use HP designed inkjet paper for best results e Choose paper that is specifically designed for the output photographs transparencies etc rather than plain paper You may be printing on the Make sure the paper is loaded wrong side of the paper with the side to be printed facing down You may not have selected Windows PC the correct paper type inthe e Make sure you have selected printer software the correct paper type on the Quality tab of the printer Properties dialog box Macintosh e Make sure you have selected the correct paper type on the Paper Ty
39. pe Quality panel in the print dialog box troubleshooting printing problems oe Problem continued from previous page Print quality is poor Possible cause You may need to clean the print cartridges Solution On the control panel use the TOOLS menu to clean the print cartridges See the care and maintenance section of the HP Photosmart Printer Help for more information OR Windows PC e From the Device Services tab of the HP Photosmart Toolbox click Clean the Print Cartridges Macintosh e From the Clean panel in the HP Inkjet Utility click Clean See the care and maintenance section of the HP Photosmart Printer Help for more information basics guide Problem Possible cause Solution continued from If black prints still show Windows PC previous page white streaks after cleaning 1 Click Best instead of Everyday Print quality is poor the print cartridges and you or FastDraft on the Quality have determined that the tab of the printer Properties print cartridges are not low dialog box See the HP on ink you may have Photosmart Printer Help for dropped one of the print more information cartridges 2 Print using the higher quality for one day 3 After one day switch back to the desired print quality Macintosh 1 Click Best instead of Everyday or FastDraft on the Paper Type Quality panel in the Print dialog box See the HP Photosmart Printer Help for m
40. pes printing problems Problem Photo paper does not feed into the printer correctly Possible cause The photo tray is not engaged Solution Engage the photo tray by moving the photo tray slider away from you until it stops against the edge of the paper You are in an extremely high or low humidity environment Try the following Insert the photo paper as far as it will go into the photo tray e Load one sheet of photo paper at a time basics guide Problem Paper does not feed into the printer correctly OR Paper does not come out of the printer correctly Possible cause There may be too much paper loaded in the IN tray Solution Remove some paper from the IN tray and try printing again The paper guides may not be adjusted correctly Make sure that the paper width guide and the paper length guide fit close to the edges of the paper without bending the paper The paper may be too thin or too thick See the specifications section of the HP Photosmart Printer Help for supported paper weights The paper may be wrinkled or bent Try using different paper No page came out of the printer continued on next page The printer needs attention Read the LCD for instructions Power may be off or there may be a loose connection Try the following e Make sure the power is on e Make sure the power cord is securely
41. r DPOF files you want to print from your memory card SAVE Use this button to save photos from a memory card to your computer or to print camera selected photos PRINT Use this button to print selected photos from a memory card CanceLt No Use this button to cancel a setting to stop printing or saving to answer no to LCD questions or to exit a menu OK YEs Use this button to answer yes to questions displayed on the LCD to select the current photo or to select a range of photos To select a range of photos select the first photo in the range of photos Depress the OK Yes button for approximately 3 seconds then press the CHOOSE PHOTO button until the desired photo at the end of the range is displayed Use the TOOLS menu to perform a variety of tasks including printing a test page cleaning the print cartridges selecting page and photo options and adjusting the print settings The current printer setting is marked with an asterisk on the LCD Tools menu option Choices Print a test page N A Print a diagnostic page N A get started use the control panel 5 Tools menu option Choices Clean the print cartridges N A Select paper settings Auto detect Manually set Select page layout Photo Album Paper Saver Select photo cropping Standard crop option Full image do not crop Adjust photo brightness 7 levels from darkest to lightest Color options for next print C
42. ray cover description 3 photo tray slider description 3 photos print camera selected photos 19 power button description 5 power cord connection description 4 print from Macintosh software application 29 from memory cards 20 from Windows PC software application 25 print button description 5 print cartridge protector 10 print cartridges store 10 use the print cartridge protector 10 Print dialog box Macintosh 29 Print dialog box Windows PC 25 print light description 5 printer documentation 1 use with computer 25 Printer Help print 2 view 2 printer icon 27 printing problems 42 Properties dialog box Windows PC 25 R rear access door description 4 5 save button description 5 SecureDigital memory card slot description 6 Setup Guide 1 SmartMedia memory card slot description 6 Software Setup amp Product Support booklet 1 T taskbar icons description 27 memory card icon 28 printer icon 27 tools button description 5 top cover description 3 troubleshoot Macintosh connection problems 34 printer problems 38 printing problems 42 USB connection problems 36 Windows connection problems 33 U USB connection problems 36 USB port description 4 W Windows PC connection problems 33 print 25 taskbar icons 27 basics guide Copyright 2002 Hewlett Packard Company All rights are reserved No part of this document may be photocopied reproduced or translated to anoth
43. rint dialog box OS 9 x or the Print Center OS X to check the version of the printer driver you are using See the everyday printing section of the HP Photosmart Printer Help for more information You may be printing a complex document containing graphics or photographs OR You may be trying to print a high resolution photo Try the following e Free up some space on your hard disk Having less than 100MB of free space of your computer s hard disk can mean longer processing time Be patient Large complex documents containing graphics or photographs print slower than text documents troubleshooting printer problems Problem Possible cause Solution continued from You may have chosen Windows PC previous page 4800x1200 Optimized dpi 1 On the Quality tab of the Printing is very printer Properties dialog box slow set the Print Quality to Best and set the Paper Type to Photo Paper Under High Resolution Control select PhotoREt instead of 4800x1200 Optimized dpi 2 Try printing again Macintosh 1 On the Paper Type Quality panel deselect High Resolution Photo 2 Try printing again You may be using a USB Try the following hub and other USB devices e Connect the USB cable are in use directly from the computer to the USB port on the back of the printer do not use a hub e Avoid using other devices attached to a hub while printing The Paper Type option may When t
44. rinting on both the camera s internal memory and on the memory card If you move photos from the camera s internal memory to the memory card the marks do not transfer Solution Mark photos for printing after you transfer them from your camera s internal memory to the memory card The print quality is different if the paper type is set to Automatic rather than the specific paper type When the paper type is set to Automatic the print quality is automatically set to Normal When the paper type is set to a specific paper type the default print quality may be different Windows PC e Select the appropriate paper type on the Quality tab of the printer Properties dialog box then choose the desired print quality Macintosh e Select the appropriate paper type on the Paper Type Quality panel of the Print dialog box then choose the desired print quality troubleshooting printing problems Problem Possible cause Solution The paper type is The paper may be marked If the paper is damaged dark in set as Automatic scratched or wrinkled color or contains metallic fibers but the printer does OR the sensor may not detect paper not use the best The paper may be dark in YPe and size accurately Make print mode for the color or contain metallic sure the paper is clear and free paper fibers of scratches or wrinkles and that is light colored and does not contain metallic fibers Wi
45. the printer 3 Wait approximately 10 seconds 4 Plug the power cord back into the printer 5 Plug the USB cable back into the USB port on the back of the printer 6 If UNKNOWN DEVICE continues to appear in the New Hardware Wizard dialog box check www hp com for updates or contact HP Support and Services See the Software Setup amp Product Support booklet that came with your printer for contact information printer problems Problem Printing is very slow continued on next page Possible cause Your computer may have less than the recommended system requirements Solution Check the amount of free RAM memory and the processor speed of your computer See the specifications section of the HP Photosmart Printer Help for system requirements Too many software programs may be running at the same time Close all unnecessary software programs basics guide Problem continued from previous page Printing is very slow Possible cause You may be using outdated printer software Solution Check www hp com for the most recent software updates See the Software Setup amp Product Support booklet that came with your printer for contact information Windows PC Use HP s Web Update software to check the version of the printer driver you are using See the care amp maintenance section of the HP Photosmart Printer Help for more information Macintosh Use the P
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