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HP E2S18UAABA User's Manual

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1. ssssss 40 Setting password protection on wakeup ceceecceeeeeeeeeeeeeeeeeeesecacaaaaaaeaaecaeeeeeeeeeeeeeees 40 Using the power meter and power settings sssssseeee emm ener 40 Running on battery DOWOt ee rti trot ad Vosa aee ea Ra E Pee voee nnd orbs ER UR cena E uua 40 Removing a user replaceable battery ccccccceccecceesesescceceeseessceeceeneeecceseneneeeceeeeenneneees 41 Finding battery information sse eene eren nennen 41 Conserving battery pOWOF eee iade Rao ee RR o ne n RR Edo a e Rd nn Redon 42 Identifying low battery levels ceseiieeeseesiiiseseeseieiee nenne teintes nnne dessine denn 42 Resolving a low battery level sssssssesee eee eene nennen nennen 42 Resolving a low battery level when external power is available 42 Resolving a low battery level when no power source is available 42 Resolving a low battery level when the computer cannot exit Hibernation 43 Storing a user replaceable battery sss eene 43 Disposing of a user replaceable battery sssssssse eee 43 Replacing a user replaceable battery sssssssssseene eene 43 Running on external AC DOWOTF x reiten ere ter eia td Eee ep UE e eee LRL ea eda ander ua EU ra ee 43 Troubleshooting power problems citet ta e ct aeg a da 44
2. 30 Rightedge aco 30 Top edge swipe ee 30 Eettedge SWIDO cerae rre re am ies rd eH ERE Ra qu EuGS 31 Using touch screen gestures select models only ssssssssssse eene 32 seis 32 Tapping e 33 Tegel eae 33 Piriching stretchirig ccce eene eec aene cerent teer eR na aeri err Ren ane uH ERR acier 34 Rotating select models only sessirnir Eaa EAEE AEAEE 34 ox ge 35 aUlnazeexcmem 35 B ig ee lilke D 35 Top edge swipe and bottom edge swipe ssssssssssssssssseseeeeeeeeeee 36 Using the keyboard and mouse ssssssssssssssseee nennen nnne enn nenrn nne n nennt nnn nnn nnns 36 SING We E 36 Using the action Keys ioni on endet cerdo iinet 37 Using Microsoft Windows 8 shortcut keys esse 38 vi 6 Managing POWER i i preteen khi ax EE Re FE IE XX ERE FEE MEX E EFE E HEX EE FERE IX X ERE aii asesiadau iniinis siinide 39 Initiating Sleep and Hibernatlon 2 eterne ect a eel ee cec dd ease eei dre ecd 39 Manually initiating and exiting Sleep ssse emen 39 Manually initiating and exiting Hibernation select models only
3. After you start Disk Defragmenter it works without supervision However depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Connect the computer to AC power 2 From the Start screen type d and then type disk in the search box Select Settings and then select Defragment and optimize your drives 3 Follow the on screen instructions For additional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 From the Start screen type d and then type disk in the search box Select Settings and then select Free up disk space by deleting unnecessary files 2 Follow the on screen instructions Adding or replacing memory modules Adding memory can help improve your computer s performance Your computer is like your physical work area The hard drive is the filing cabinet where you store your work and the memory is the desk where you work When your memory isn t big enough to hold all your work easily like a desk Improving performance 53
4. 3 To exit Setup Utility BIOS without saving your changes use the arrow keys to select Exit select Exit Discarding Changes and then press enter 4 Click Yes Starting Setup Utility BIOS 63 Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep Do not insert remove connect or disconnect any device cable or cord 1 From the Start screen type support and then select the HP Support Assistant app 2 Click Updates and tune ups and then click Check for HP updates now 3 Follow the on screen instructions 4 Atthe download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow
5. e Zoom out by placing two fingers apart on the display and then move your fingers together rad Rotating select models only Rotating allows you to turn items such as photos e Anchor the forefinger of your left hand on the object you want to rotate Using your right hand slide your forefinger around in a sweeping motion from 12 o clock to 3 o clock To reverse the rotation move your forefinger from 3 o clock to 12 o clock Ef NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps 2 M 34 Chapter5 Navigating using touch gestures pointing devices and the keyboard Edge swipes With edge swipes you can perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings e Gently swipe your finger inward from the right edge of the display onto the screen to reveal the charms Left edge swipe The left edge swipe reveals your open apps so that you can switch to them quickly e Gently swipe your finger inward from the left edge of the display to switch between apps Without lifting your finger swipe back toward the left edge to reveal all open apps Using touch screen gestures select models only 35 Top edge swipe and bottom edge swipe The top edge swipe or bottom edge swipe allows you to open a lis
6. 3 Homi HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 4 T RJ 45 network jack Connects a network cable 5 AC adapter light e White The AC adapter is connected and the battery is charged e Amber The AC adapter is connected and the battery is charging e Off The computer is using battery power 6 1 Power connector Connects an AC adapter Right side 5 6 Left side Component 1 a Security cable slot Description Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 iol External monitor port Connects an external VGA monitor or projector 3 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 USB 2 0 port Om Connects an optional USB device NOTE For details about different types of USB ports see Using a USB device on page 46 5 Memory card reader Reads data from and writes data to memory cards such as Secure Digital SD memory cards 6 Hard drive light e Blinking white The hard drive is being accessed e Amber HP 3D
7. To change the boot order 1 2 3 4 Insert the HP Recovery media you created Restart the computer quickly press esc and then press f9 for boot options Select the optical drive or USB flash drive you want to boot from Follow the on screen instructions Restore and recovery 71 Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space iy IMPORTANT After you remove the HP Recovery partition you can no longer use the Windows Refresh option the Windows option to remove everything and reinstall Windows or the HP Recovery Manager option So before you remove the Recovery partition create HP Recovery media see Creating HP Recovery media on page 67 Follow these steps to remove the HP Recovery partition 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Remove Recovery Partition and then follow the on screen instructions 72 Chapter 11 Backing up restoring and recovering 12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC powe
8. To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides Connecting a microphone To record audio connect a microphone to the microphone jack on the computer For best results when recording speak directly into the microphone and record sound in a setting free of background noise Checking the sound To check the audio functions on your computer follow these steps 1 2 3 From the Start screen type c and then select Control Panel from the list of applications Select Hardware and Sound and then select Sound When the Sound window opens select the Sounds tab Under Program Events select any sound event such as a beep or alarm and then click Test You should hear sound through the speakers or through connected headphones To check the recording functions on your computer follow these steps 1 2 3 4 From the Start screen type s and then select Sound Recorder Click Start Recording and speak into the microphone Save the file to your desktop Open a multimedia program and play the recording To confirm or change the audio settings on your computer follow these steps 1 2 From the Start screen type c and then select Control Panel from the list of applications Select Hardware and Sound and then select Sound Using video Your computer is a powerful video device that enables you to watch streaming video
9. and then turns off the display and computer Shut down the computer under any of the following conditions When you need to replace the battery or access components inside the computer When you are connecting an external hardware device that does not connect to a USB or video port When the computer will be unused and disconnected from external power for an extended period Although you can turn off the computer with the power button the recommended procedure is to use the Windows Shut down command Ey NOTE If the computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible by briefly pressing the power button t 2 3 Save your work and close all open programs From the Start screen point to the upper right or lower right corner of the screen to reveal the charms Click Settings click the Power icon and then click Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided Press ctrl alt delete click the Power icon and then select Shut Down Press and hold the power button for at least 5 seconds Disconnect the computer from external power On models with a user replaceable battery remove the battery Shutting down turning off the computer 45 7 Managing and sharing information Drives are digital storage devices that help you store
10. manage share and access information Your computer has an internal hard drive or a solid state drive that stores your computer s software operating system and also provides storage for all of your personal files Some computers have a built in optical drive that allows you to read or write to a CD DVD or on select models Blu ray Disc BD For added capacity or functionality connect an external drive purchased separately such as an optical drive or hard drive or insert a memory card directly from your phone or camera A Universal Serial Bus USB flash drive connected to the USB port on your computer also allows quick data transfer Some devices use the computer s power to run others have their own power source Some devices come with software that must be installed Ef NOTE For information about connecting external wireless devices see Connecting to a network on page 15 Ey NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions Using a USB device Most computers have more than one USB port because this versatile interface allows you to connect numerous kinds of external devices such as a USB keyboard mouse external drive printer scanner or USB hub to your computer Your computer has more than one type of USB port See Getting to know your computer on page 4 for the types of USB ports you have on this computer Be sure to purchase d
11. 60 Windows 60 pinching touch screen gesture 34 pinching TouchPad gesture 28 ports external monitor 6 21 23 HDMI 5 20 24 USB 2 0 6 21 USB 3 0 5 20 VGA 23 power battery 41 power button identifying 10 power connector identifying 5 power lights identifying 6 9 PowerDVD 25 product name and number computer 13 public WLAN connection 18 R recovery discs 67 71 HP Recovery Manager 70 media 71 options 66 refresh 69 starting 71 supported discs 67 system 70 USB flash drive 71 using HP Recovery media 67 recovery media creating 67 creating using HP Recovery Manager 67 recovery partition removing 72 recycle computer refresh computer 68 recovery 68 Windows 69 regulatory information regulatory label 14 wireless certification labels 14 remove everything and reinstall Windows 69 reset computer steps 69 restore Windows File History 68 right edge swipe 35 RJ 45 network jack identifying 5 rotating TouchPad gesture 28 68 69 68 69 S scrolling TouchPad gesture 27 security cable lock installing 62 security cable slot identifying 6 security wireless 18 serial number 13 serial number computer 13 service labels locating 13 setting password protection on wakeup 40 setup of WLAN 17 Setup Utility BIOS passwords 60 Setup Utility BIOS using 63 shipping the computer 58 shutdown 45 Sleep exiting 39 initiating 39 slots memory card 6 security cable 6 software CyberLink PowerDVD 25 Di
12. DriveGuard has temporarily parked the hard drive NOTE For information about HP 3D DriveGuard see Using HP 3D DriveGuard select models only on page 52 7 Power light e On The computer is on c Chapter 2 Getting to know your computer e Blinking The computer is in the Sleep state a power saving state The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount of power Display Component 1 Internal display switch Description Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer 2 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs 3 Webcam light On The webcam is in use 4 HP TrueVision HD Webcam Records video captures still photographs and provides access to video conferences and online chat by means of streaming video To use the webcam from the Start screen type c and then select CyberLink YouCam from the list of applications 5 Internal microphone Records sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory n
13. always enable security features For more information see Protecting your WLAN on page 18 Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering on page 66 Using an optional security cable lock A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see Getting to know your computer on page 4 1 Loop the security cable lock around a secured object 2 Insert the key 1 into the security cable lock 2 3 Insert the security cable lock into the security cable slot on the computer 3 and then lock the security cable lock with the key 4 Remove the key and keep it in a safe place 62 Chapter9 Securing your computer and information 10 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI Setup Utility or Basic Input Output System BIOS controls
14. and speakers et UR RAT ERRARE RRR DA I Odit x RM NM Rex RR QR AA 10 IOS eut adu zd e canis cee E ce sese eee P cage rud sa ea xus en Ea de E EE OUS 11 ise 12 Labels Milas 13 3 Connecting te a DOeDWVOFK ceo oorr Erit rmx ptt a REO 15 Connecting to a wireless network ssssssssseseseeeeeneeeeeenen nennen nennen nnn nnn enne nnns 15 Using the wireless controls ssssssee enm eem nennen nnne 15 Using the wireless button ssssssesseenne enm eene 15 Using operating system controls sssseee em 15 Sharing data and drives and accessing software sse 16 Usmga WLAN E E EEEE 16 Using an Internet service provider sssseem em 17 Setting UP a WLAN ceri iee ne herede Eccc ee a EA ee E ERR OD etu E A 17 Configuring a wireless router sssssssee emen 17 Protecting your WLAN carter eee ee cene ea R e SER EE 18 Connecting toa WLAN ice teen pereant u ntu ee ERO exa dc R e exa dce 18 Using Bluetooth wireless devices select models only sssssssssss 19 Connecting to a wired network 2 iiie din ee adi na EAEE a dE RR a dd 19 Connecting to a local area network LAN sssssesss enne nennen 19 4 Enjoying entertainment fedtUles x occ es eisescceccusscuecenevnzecesesecensssessi
15. communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 Information about how to navigate in Setup Utility BIOS is located at the bottom of the screen Ey NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPags Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be revealed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS see Starting Setup Utility BIOS on page 63 2 Use the arrow keys to select Main
16. from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 67 2 As you add hardware and software programs create system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A system restore point contains information that Windows uses such as registry settings Windows creates a system restore point for you automatically during a Windows update and during other system maintenance such as a software update security scanning or system diagnostics You can also manually create a system restore point at any time For more information and steps for creating specific system restore points see Help and Support From the Start screen type h and then select Help and Support 3 As you add photos video music and other personal files create a backup of your personal information Windows File History can be set to regularly and automatically back up files from libraries desktop contacts and favorites If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin or if files become corrupted you can restore the files that you backed up using File History Restoring files is also useful if you ever 66 Chapter 11 Backing up restoring and recovering choose to reset the computer by reinstal
17. from your favorite websites and download video and movies to watch on your computer when you are not connected to a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV Most computers have a video graphics array VGA port which connects analog video devices Some computers also have a high definition multimedia interface HDMI port which allows you to connect a high definition monitor or TV 22 Chapter4 Enjoying entertainment features iy IMPORTANT Be sure that the external device is connected to the correct port on the computer using the correct cable Check the device manufacturer s instructions Connecting a VGA monitor or projector To see the computer screen image on an external VGA monitor or projected for a presentation connect a monitor or projector to the computer s VGA port To connect a monitor or projector 1 Connect the VGA cable from the monitor or projector to the VGA port on the computer as shown Il 2 Press f4 to alternate the screen image between 4 display states e PC Screen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and the external device e Extend View the screen image extended across both the computer and the external device e Second screen only View the screen image on the external device only Each time you press f4 the di
18. information and troubleshooting tips To access Help and Support from the Start screen type h and then select Help and Support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Safety amp Comfort Guide e Proper workstation setup To access this guide e Guidelines for posture and work habits that increase your comfort and decrease your risk of injury 1 From the Start screen type support and then select the HP Support Assistant app e Electrical and mechanical safety information 2 Select My computer and then select User guides or Go to http www hp com ergo Worldwide support e Online chat with an HP technician To get support in your language go to e Email support http welcome hp com country us en wwcontact us html e Support telephone numbers e HP service center locations Regulatory Safety and Environmental Notices e Important regulatory notices including proper battery disposal information To access this guide 1 From the Start screen type support and then select the HP Support Assistant app 2 Select My computer and then select User guides 2 Chapter 1 Starting right Resource Contents Limited Warranty e Specific warranty information about this computer To access this guide 1 From the Start screen type support and then select the HP Support Assistant app
19. on the computer Plug the other end of the network cable into a network wall jack 2 or router Ey NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer Connecting to a wired network 19 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like a monitor projector or TV or speakers and headphones Multimedia features Here are some of the entertainment features on your computer i Component Description 1 Webcam light On The webcam is in use 2 HP TrueVision HD Webcam Records video captures still photographs allows you to video conference and chat online using streaming video From the Start screen type c and then select CyberLink YouCam from the list of applications 3 Internal microphone Record sound HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 4 Hami 5 USB 3 0 ports 2 Connect optional USB devices NOTE For details about different types of USB ports see Using a USB device on page 46 20 Chapter4 Enjoying enter
20. overflowing with work your productivity slows down A great solution to improve performance is to expand the amount of memory you have in your computer The computer has one memory module slot The memory module slot is located on the bottom of the computer under the service door The memory capacity of the computer can be upgraded by replacing the existing memory module Z WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object To add or replace a memory module CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on in the Sleep state on in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Save your work and shut down the computer Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Turn the computer upside down on a flat surface Remove the battery from the computer see Removing a user replaceable battery on pag
21. power select Settings and then select Power Options Different power meter icons indicate whether the computer is running on battery or external power The icon also reveals a message if the battery has reached a low or critical battery level Running on battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power If the computer has a charged battery installed and the AC adapter is disconnected from the computer the computer automatically switches to battery power and the 40 Chapter 6 Managing power display brightness decreases to conserve battery life The battery in the computer slowly discharges when the computer is off and unplugged from external power Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Removing a user replaceable battery AN WARNING To reduce potential safety issues use only the user replaceable battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP A CAUTION Removing a user replaceable battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work or shut down the computer through Windows before removing the battery 1 Slide the battery lock latch 1 an
22. the AC adapter to the computer and then plug it into an AC outlet 3 Turn on the computer e If the power lights turn on the AC adapter is working properly e lfthe power lights remain off check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to be sure that the connections are secure e l fthe connections are secure and the power lights remain off the AC adapter is not functioning and should be replaced Contact support for information on obtaining a replacement AC power adapter HP CoolSense select models only HP CoolSense automatically detects when the computer is not in a horizontal position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort When HP CoolSense is off the position of the computer is not detected and the performance and fan options remain at the factory setting As a result the surface temperature of the computer might be higher than it would be with HP CoolSense on To turn CoolSense off or on follow these steps A From the Start screen type cool select Settings and then select HP CoolSense 44 Chapter 6 Managing power Shutting down turning off the computer ACAUTION Unsaved information is lost when the computer shuts down Be sure to save your work before shutting down the computer The Shut down command closes all open programs including the operating system
23. the on screen instructions to download your selection to the hard drive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Ey NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are revealed on the screen after the download is complete If no instructions are revealed follow these steps 1 From the Start screen type e and then select File Explorer 2 Click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions Ef NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using HP PC Hardware Diagnostics UEFI 64 HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface UEFI that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly The tool runs ou
24. the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents Elche mee ET 1 Best practices eean e teas imita tree I MI I IM UM 1 FUN NGS TOGO ms 1 More HP TeSOUICES 1 5 rere ee eren pi ese Docet s ed ea ccc edo ra Ra bud moda Rad eee ta baud s tanus ree apu 2 4 Getling to know your computat cise occi noce reo pete ax Seer tu ex KRRPIRRIIRkREUU PY RRRRRetdar EO KROONE ANTON 4 Finding your hardware and software information sssssseeeeee mens 4 Locating hardware serian olere a a a 4 Locating LIT 4 ines 5 MID 6 BI M 7 oom LATE 8 TOUGH PAG APTE 8 Bre G 9 Buttons
25. 1 am _ a Description Provides access to the hard drive bay the wireless LAN WLAN module slot and the memory module slot CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support through Help and Support From the Start screen type h and then select Help and Support 2 a Battery lock latch Locks the battery into the battery bay 3 Battery bay Holds the battery 4 Battery release latch Releases the battery from the battery bay 12 Chapter2 Getting to know your computer Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer iy IMPORTANT All labels described in this section will be located in one of 3 places depending on your computer model Affixed to the bottom of the computer located in the battery bay or under the service door For help finding these locations refer to Getting to know your computer on page 4 e Service label Provides important information to identify your computer When contacting support you will probably be asked for the serial number and possibly for the pr
26. 1 From the Start screen point to the upper right or lower right corner of the screen to reveal the charms 2 Click Settings 3 Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen 4 Scroll the right side choices down to display Refresh your PC without affecting your files 5 Under Refresh your PC without affecting your files select Get started and then follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this section provides a speedy simple way to return the computer to its original state This option removes all personal data apps and settings from your computer and reinstalls Windows fy IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key or from the Start screen To use the f11 key 1 Press f11 while the computer boots or Press and hold f11 as you press the power button 2 Choose your keyboard layout 3 Select Troubleshoot from the boot options menu 4 Select Reset your PC and then follow the on screen instructions To use the Start screen 1 From the Start screen point to the upper right
27. 1 From the Synaptics TouchPad screen select or clear the check box next to the gesture that you want to turn on or off 2 Click Apply and then click OK 26 Chapter 5 Navigating using touch gestures pointing devices and the keyboard Tapping To make an on screen selection use the tap function on the TouchPad e Pointto an item on the screen and then tap one finger on the TouchPad zone to make a selection Double tap an item to open it Scrolling Scrolling is useful for moving up down or sideways on a page or image e Place two fingers slightly apart on the TouchPad zone and then drag them up down left or right Using TouchPad gestures 27 Pinching zooming Pinching and zooming allow you to zoom in or out on images or text e Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart e Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together Rotating select models only Rotating allows you to turn items such as photos e Pointto an object then anchor the forefinger of your left hand in the TouchPad zone Using your right hand slide your forefinger in a sweeping motion from 12 o clock to 3 o clock To reverse the rotation move your forefinger from 3 o clock to 12 o clock f NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps 28 Chapter 5 Nav
28. 2 Select My computer and then select Warranty and services or Go to http www hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html More HP resources 3 4 2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer 1 From the Start screen type c and then select Control Panel 2 Se
29. 67 Restore and recovery There are several options for recovering your system Choose the method that best matches your situation and level of expertise If you need to restore your personal files and data you can use Windows File History to restore your information from the backups you created For more information and steps for using File History see Help and Support From the Start screen type n and then select Help and Support If you need to correct a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver From the Start screen type recovery select HP Recovery Manager select Drivers and Applications Reinstall and then follow the on screen instructions If you want to restore the system to a previous state without losing any personal information Windows System Restore is an option System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation Windows creates system restore points automatically during a Windows update and other system maintenance events Even if you did not manually create a restore point you can choose to restore to an automatically created restore point For more information and steps for using Windows System Restore see Help and Support From the Start screen type h and then select Help and Support If you want a quick and easy way to recover the syste
30. Cleaning your Computer zoe E ion Pe e P ne Pare Pede pc t E aee audae 56 Cleaning procedures oce dee tede ees LH ERA RA EE N dar ER EN une ERR EDD RAE AR RSEN A READ IRENR I 57 Cleaning the display All in Ones or Notebooks e 57 Cleaning the sides or COVER eessesiiisseseeesenese enn tn nantes nnaa 57 Cleaning the TouchPad keyboard or mouse sssseee 57 Traveling with or shipping your computer sssssssssseeenne nennen nennen nnne enne nnns 58 9 Securing your computer and information eeeeeseeeeeeeeeeeee eene nnne nnn nennt nnn rn in nnn nnn an nennen 59 USING e i or e cL 59 Setting Windows passwords ssssssseeeeee eene emeret 60 Setting Setup Utility BIOS passwords ssssennn emen 60 Using Intemet security SoftWare 3 eec oid ee ruo e dao e a Bap e a dade e a dx 60 Using antivirus software ssssssssssseenee nennen nennen nennen nennen nnns 61 Using firewal SOMWaAMNG m 61 Installing SOitware updates caet rca ence E 61 Installing critical security updates sssse mmm 61 Installing HP and third party software updates ssss eem 61 Securing your wireless netWOEK 2 titii dert a aded pete te b dedi Ple Ra cde ER gh EE HR a dde Ee Leon 62 Backing up your software applications and information ssssssss
31. HP CoolSense select models only ssssssssssseeee eene enne 44 Shutting down turning off the computer sssssssseee eene nene rne 45 7 Managing and sharing information erre canere returns cuu up ka pac cna EEpa na anu ER ARS n MER R RR DDR RR YR NR DD URRR 46 BETKWUE 46 Connecting a USB device d iere e aaa ER eta n Rao n REL e 46 Removing a USB device sssssssssssssssseeene eee een nennen nennen nnns 47 Inserting and removing a memory card 000 0 eee e eee eee eter eee ninii NEENA EANAN ENEE EAN ENA mee rrr nen nene nnne nennen 47 G Maintaibing your COmpUlet osr YES er Puy EIS SE Po VERIS PPXX RISO SE E YXRRASSE ous deasadenseyuivadenvvunaaeeaxinmeddeuse 49 improving Bener 49 Handling drives E 49 Replacing a hard drive E A 49 Using HP 3D DriveGuard select models Only cccceceeeeeeeeeeeeeeeeeeeeeeneeeeeeeentaeeeeesenaaes 52 Identifying HP 3D DriveGuard status sssse 52 Using Disk Defragmenter 2 redire ceu ee ED gea ER EL ede cea Ree E 53 Using Disk Cleanup 2 dotar iE lage ene ee ele de cei La E n ERR 53 Adding or replacing memory modules sssssssssseeeee emm ennemis 53 vii Updating programs and drivers ccccecceceeeeeeeeeeeeeeeceeeaeaaaeaeeeeeeeeeeeeeeeeeesecsecececcicaeeeeeeeeeeeeeseeeeeees 56
32. Y User Guide Copyright 2013 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition June 2013 Document Part Number 729868 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the computer please contact your local point of sale the seller Safety warning notice AWARNING To reduce
33. ations Select Appearance and Personalization Under Display select Adjust screen resolution Configuring HDMI audio settings HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar and then select Playback devices 2 On the Playback tab select the name of the digital output device 3 Click Set Default and then click OK 24 Chapter4 Enjoying entertainment features To return the audio stream to the computer speakers 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click Speakers HP 3 Click Set Default and then click OK Managing your audio and video files select models only CyberLink PowerDVD helps you manage and edit your photo and video collections A To open CyberLink PowerDVD from the Start screen type c and then select CyberLink PowerDVD For more information about using CyberLink PowerDVD see the PowerDVD software Help Managing your audio and video files select models only 25 5 Navigating using touch gestures pointing devices and the keyboard Your computer allows navigation using touch gestures in addition to the keyboard a
34. computer includes tools provided by HP and Windows to help you safeguard your information and retrieve it if you ever need to These tools will help you return your computer to a proper working state or even back to the original factory state all with simple steps This chapter provides information about the following processes e Creating recovery media and backups e Restoring and recovering your system Ef NOTE This chapter describes an overview of backing up restoring and recovering options For more details about the tools provided see Help and Support From the Start screen type h and then select Help and Support Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup 1 After you successfully set up the computer create HP Recovery media This step creates a backup of the HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced HP Recovery media you create will provide the following recovery options e System Recovery Reinstalls the original operating system and the programs that were installed at the factory e Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications e Factory Reset Restores the computer to its original factory state by deleting all information
35. d do not damage drives e Ifyou plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discretion of the airline e Ifyou are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE e fthe computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use your computer before you turn it on e Ifyou are traveling internationally follow these suggestions o Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary A WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances 58 Chapter 8 Maintaining your computer 9 Securing your computer and information Computer security is essential for protecting the confidentiality integrity and availability of your information Standard security solutions provided by the Window
36. d then slide the battery release latch 2 to release the battery 2 Remove the battery 3 from the computer Finding battery information To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information from the Start screen type support select the HP Support Assistant app and then select Battery and performance HP Support Assistant provides the following tools and information about the battery e Battery test e Information on battery types specifications life cycles and capacity Running on battery power 41 Conserving battery power Tips for conserving battery power and maximizing battery life e Lower the brightness on the display e Select the Power saver setting in Power Options e Remove a user replaceable battery from the computer if it will not be used or charged for more than 2 weeks e Turn off wireless devices when you are not using them e Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port e Stop disable or remove any external media cards that you are not using e Before you leave your work initiate Sleep or shut down the computer Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the following behavior occurs e The battery ligh
37. dels the wireless light is amber when all wireless devices are off Top Buttons and speakers Component Description 1 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings see your power options From the Start screen type power select Settings and then select Power Options from the list of applications 2 Speakers 2 Produce sound 10 Chapter 2 Getting to know your computer Description Reveals system information when pressed in combination with the fn key Executes frequently used system functions when pressed in combination with the esc key Returns you to the Start screen from an open app or the Windows desktop NOTE Pressing the Windows key again will return you to the previous screen Execute frequently used system functions Top Bottom Component Service door
38. e 41 Remove the service door from the computer 24 8 MU cepe GA ONE ONE If you are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up 54 Chapter8 Maintaining your computer b Grasp the edge of the memory module 2 and then gently pull the module out of the memory module slot Z CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module f NOTE To protect a memory module after removal place it in an electrostatic safe container 8 Insert a new memory module CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module into the memory module slot 2 until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the module until the retention clips snap into place CAUTION To prevent damage to the memory module be sure that you do not bend the module Improving performance 55 9 Replace the service door 10 Replace the battery 11 Turn the co
39. e 63 for instructions on opening Setup Utility BIOS and then follow the instructions at the bottom of the screen To activate the assigned function after you have disabled the action key feature you must press the fn key in combination with the appropriate action key Z CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Icon Key Li r f2 mw xls f3 VN Description Opens Help and Support which provides tutorials information about the Windows operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to support Decreases the screen brightness incrementally as long as you hold down the key Increases the screen brightness incrementally as long as you hold down the key IC3I 4 Switches the screen image between display devices connected to the system For example if a monitor is connected to the computer pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor 40 f6 Mutes or restores speaker sound Decreases speaker volume incrementally as long as you hold down the key f8 Increases speaker volume incrementally as long as you hold down the key rr f9 Plays the previous track of an audio CD or the previo
40. e a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the modem install a network cable to connect your wireless router to the modem and test the Internet service SX NOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider e A wireless router 2 purchased separately e A wireless computer 3 7 NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration below shows an example of a wireless network instal
41. e e 62 Using an optional security cable lock ssssssssseeeenm emnes 62 10 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI eese 63 Starting Setup Utility BIOS iaceret n ttr b el Pet eti Dern T 63 Updating the BIOS acess ca r ket dee aide de eodd e ae ee 63 Determining the BIOS version sssssssssssse enne enemies 63 Downloading a BIOS update secsissiirirerinii scienna asiana EE eene rennen nennen nnns 64 Using HP PC Hardware Diagnostics UEFI sseeeeeennnm eene 64 Downloading HP PC Hardware Diagnostics UEFI to a USB device 65 11 Backing up restoring and recovering eeeeeeeeeeeeeeeeeeeeene nennen nennen nnne nenne tnter niin trennen nter nnn 66 Creating recovery media and backups ssssssssseeeeeee eene nennen eene ener nnns 66 Creating HP Recovery media sessotesisarsersori iiiar unir R EnaA REA NTN NAEUN ener 67 Restore and TeCOVENY E 68 Using Windows Refresh for quick and easy recovery ssssssee 69 Remove everything and reinstall Windows sseennn nen 69 Recovering using HP Recovery Manager ssssssssse eene 70 What you need to KNOW 2 idee deed eiae tea EM pe ERE E ERR DER ERR DEI 70 Using the HP Recovery partition select models only suus 70 Us
42. e media from a drive before removing the drive from the drive bay or traveling with shipping or storing a drive Do not type on the keyboard or move the computer while an optical drive is writing to a disc The write process is sensitive to vibration Before you move a computer that is connected to an external hard drive initiate Sleep and allow the screen to clear or properly disconnect the external hard drive Replacing a hard drive A CAUTION Drives are fragile computer components that must be handled with care Do not drop a drive place items on it or expose it to liquids or temperature or humidity extremes See Handling drives on page 49 for specific precautions when handling drives Improving performance 49 CAUTION To prevent information loss or an unresponsive system Before removing or installing a drive shut down the computer If you are unsure whether the computer is off in the Sleep state or in Hibernation turn the computer on and then shut it down through the operating system Before you remove the hard drive Save your work and shut down the computer Disconnect all external devices connected to the computer 1 2 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface 5 Remove the battery from the computer see Removing a user replaceable battery on page 41 Remove the hard drive 1 Lift up and remove the service door 2 Disconnect the
43. ead you can use a high quality blank USB flash drive If your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub Be sure that the computer is connected to AC power before you begin creating the recovery media The creation process can take up to an hour or more Do not interrupt the creation process If necessary you can exit the program before you have finished creating all of the recovery DVDs HP Recovery Manager will finish burning the current DVD The next time you start HP Recovery Manager you will be prompted to continue and the remaining discs will be burned To create HP Recovery media 1 2 If From the Start screen type recovery and then select HP Recovery Manager Select Recovery Media Creation and then follow the on screen instructions you ever need to recover the system see Recovering using HP Recovery Manager on page 70 Creating recovery media and backups
44. eo playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card A NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Manually initiating and exiting Sleep You can initiate Sleep in any of the following ways e Close the display e From the Start screen point to the upper right or lower right corner of the screen to reveal the charms Click Settings click the Power icon and then click Sleep To exit Sleep e Briefly press the power button e Ifthe display is closed open the display e Pressa key on the keyboard e Taporswipe the TouchPad When the computer exits Sleep the power lights turn on and your work returns to the screen S NOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Initiating Sleep and Hibernation 39 Manually initiating and exiting Hibernation select models only You can enable user initiated Hibernation and change other power settings and timeouts using Power Options 1 From the Start screen type power select Settings and then select Power Options from the list of applications 2 Inthe left pane click Choose what the power button does 3 Click Change Settings that are currently unavailable 4 Inthe When I press the power b
45. eplaced the hard drive you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive For more information see Recovering using HP Recovery Manager on page 70 If you wish to remove the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition on page 72 68 Chapter 11 Backing up restoring and recovering Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability the Windows Refresh option allows you to start fresh and keep what is important to you iy IMPORTANT Refresh removes any traditional applications that were not originally installed on the system at the factory Any Windows 8 apps that came preinstalled on your computer and any that were purchased from the Windows Store will be saved X NOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See Help and Support for instructions on reinstalling traditional applications From the Start screen type h and then select Help and Support Ey NOTE You may be prompted for your permission or password when using Refresh See Help and Support for more information From the Start screen type h and then select Help and Support To start Refresh
46. ersensstine ea EDINy UN ea EDYXy Dan eR E EPAyR a 20 Multmedia Tea GS re E 20 Using the WebDCalTi cecinit iae T AT EEEE A 21 USM AUGIO aiey onia EON ONNE ONE 21 Connecting Speakers idee eee idet E E E T 21 Connecting h adphiories uidi oe rs tait tero dece TE 22 Connecting a microplione cire cic den ce cta D b da E RA LETT Ya A tdv nudius 22 Checking the SOUNG dert ret n cedere pese tak daddies 22 IBI ae Rr m 22 Connecting a VGA monitor or projector essiimesaisirn iriiri nidri 23 Connecting an HDMI device ssssssssseenne nennen nnne nennen nnne nnns 24 Configuring HDMI audio settings n em 24 Managing your audio and video files select models only sssee 25 5 Navigating using touch gestures pointing devices and the keyboard eeeeeess 26 Using the TouchPad rp 26 Using TouchPad gestures sssssssssssseseeeeene eene nnne nn nnne enden nnn rrr nennen rnnt nens 26 Nm 27 Ier mm X 27 PIMGNING ZOOMING EE 28 Rotating select models only sssssessssssss eee nenne nennen nnns 28 2 finger click select models only sssssssseseeneneenne eene 29 Flicking select models only ssseeeen enne enne 29 eros M
47. evices that are compatible with your computer Type Description USB 2 0 Transfers data at 60 MB s USB 3 0 Transfers data at 640 MB s USB 3 0 ports also known as SuperSpeed ports are also compatible with USB 1 0 and 2 0 devices Connecting a USB device CAUTION To reduce the risk of damage to a USB connector use minimal force to connect the device 46 Chapter 7 Managing and sharing information A Connect the USB cable for the device to the USB port B NOTE The USB port on your computer may look slightly different from the illustration in this section d A sound indicates that the device has been detected Ey NOTE The first time you connect a USB device a message is revealed on the Windows desktop and an icon appears in the notification area at the far right of the taskbar letting you know that the device is recognized by the computer Removing a USB device ACAUTION To reduce the risk of damage to a USB connector do not pull on the cable to remove the USB device CAUTION To reduce the risk of loss of information or an unresponsive system use the following procedure to safely remove the USB device 1 Save your information and close all programs associated with the device 2 From the Windows desktop click the remove hardware icon in the notification area at the far right of the taskbar A message Safely remove hardware and eject media is revealed Follow the on sc
48. g touch screen gestures select models only A touch screen computer allows you to control items on the screen directly with your fingers x TIP On touch screen computers you can perform the gestures on the screen or on the TouchPad You can also perform on screen actions with the keyboard and mouse One finger slide The one finger slide is mostly used to pan or scroll through lists and pages but you can use it for other interactions too such as moving an object e To scroll across the screen lightly slide one finger across the screen in the direction you want to move Ey NOTE When many apps are revealed on the Start screen you can slide your finger to move the screen left or right e To drag press and hold an object and then drag the object to move it 32 Chapter5 Navigating using touch gestures pointing devices and the keyboard Tapping To make an on screen selection use the tap function e Useone finger to tap an object on the screen to make a selection Double tap an item to open it Scrolling Scrolling is useful for moving the pointer up down left or right on a page or image e Place two fingers on the screen and then drag them in an up down left or right motion Using touch screen gestures select models only 33 Pinching stretching Pinching and stretching allows you to zoom out or in on images or text e Zoomin by placing two fingers together on the display and then move your fingers apart
49. g your computer and tips for traveling with your computer Improving performance Everyone wants a fast computer and by performing regular maintenance tasks using tools such as Disk Defragmenter and Disk Cleanup you can drastically improve the performance of your computer Also as your computer gets older you might consider installing larger drives and adding more memory Handling drives Observe these precautions when handling drives Before removing or installing a drive shut down the computer If you are unsure whether the computer is off in the Sleep state or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive discharge static electricity by touching the unpainted metal surface of the drive Do not touch the connector pins on a removable drive or on the computer Do not use excessive force when inserting a drive into a drive bay When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives Remov
50. hard drive cable 1 from the computer 2YNOTE To help prevent damage to the hard drive cable the cable runs underneath the hard drive cable covering 2 50 Chapter8 Maintaining your computer 3 Remove the 4 screws 3 from the hard drive ep E uM nexm up i 4 Lift the hard drive out of the hard drive bay i i li t T J 0 l i 0 E NOTE After removing the hard drive from the computer you must remove the hard drive bracket to access the hard drive itself Remove the hard drive bracket 1 Disconnect the hard drive cable 1 from the hard drive 2 Remove the 4 screws 2 from the hard drive Improving performance 51 3 Remove the hard drive bracket 3 from the hard drive f To install a hard drive reverse this procedure Using HP 3D DriveGuard select models only HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions e You drop the computer e You move the computer with the display closed while the computer is running on battery power A short time after the end of one of these events HP 3D DriveGuard returns the hard drive to normal operation T NOTE Because solid state drives SSDs lack moving parts they do not require HP 3D DriveGuard protection Ey NOTE A hard drive in a primary hard drive bay or a secondary hard drive bay is protected by HP 3D D
51. he connection is made place the mouse pointer over the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection Chapter 3 Connecting to a network ST NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following Computers desktop notebook PDA Phones cellular cordless smart phone Imaging devices printer camera Audio devices headset speakers Mouse Bluetooth devices provide peer to peer capability that allows you to set up a PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help Connecting to a wired network Connecting to a local area network LAN Use a LAN connection if you want to connect the computer directly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a LAN requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 2 Plug the network cable into the network jack 1
52. he hard drive is still working 70 Chapter 11 Backing up restoring and recovering To start HP Recovery Manager from the HP Recovery partition 1 3 4 Press f11 while the computer boots or Press and hold f11 as you press the power button Choose your keyboard layout Select Troubleshoot from the boot options menu Select Recovery Manager and follow the on screen instructions Using HP Recovery media to recover You can use HP Recovery media to recover the original system This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly 1 2 3 If possible back up all personal files Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive and then restart the computer Insert the HP Recovery USB flash drive you created into a USB port on your computer and then restart the computer SP NOTE Ifthe computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 71 Follow the on screen instructions Changing the computer boot order If computer does not restart in HP Recovery Manager you can change the computer boot order which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive
53. igating using touch gestures pointing devices and the keyboard 2 finger click select models only 2 finger click allows you to make menu selections for an object on the screen e Place two fingers on the TouchPad zone and press down to open the options menu for the selected object Flicking select models only Flicking allows you to navigate through screens or quickly scroll through documents e Place three fingers on the TouchPad zone and flick your fingers in a light quick motion up down left or right Using TouchPad gestures 29 Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings e Swipe your finger gently from the right edge to reveal the charms Top edge swipe The top edge swipe allows you to access All apps available on the Start screen iy IMPORTANT When an app is active the top edge gesture varies depending on the app e Swipe your finger gently from the top edge to reveal available apps 30 Chapter5 Navigating using touch gestures pointing devices and the keyboard Left edge swipe The left edge swipe accesses your recently opened apps so that you can switch between them quickly e Swipe your finger gently from the left edge of the TouchPad to switch between them quickly Using TouchPad gestures 31 Usin
54. ing HP Recovery media to recover sssssss eene 71 viii Changing the computer boot order ssssssssene eene 71 Removing the HP Recovery partition sssssssenne enne 72 T2 SbeciMCallolS arredi pa Om LE BRA RE DURR EUER BUR EET RE RAS UNUS RETE bisa POMA TI E Tad ora I LUND ER PREX AVERTI DS RENE 73 IIAPUT POW siunieirrarani ceased baa e a Nanded bee daw a a a a a E aE 73 Operating environment uec reiia ATERATEA AAi 73 13 Electrostatic DISCHARGE M 74 ll 75 1 Starting right This computer is a powerful tool designed to enhance your work and entertainment Read this chapter to learn about best practices after you set up your computer fun things to do with your computer and where to find additional HP resources Best practices To get the most out of your smart investment after you set up and register the computer we recommend the following steps If you haven t already done so connect to a wired or wireless network See details in Connecting to a network on page 15 Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows 8 features Become familiar with the computer hardware and software For more information see Getting to know your computer on page 4 and Enjoying entertainment features on page 20 for information Update or purchase antivirus software Learn more a
55. lation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP Configuring a wireless router For help in setting up a WLAN see the information provided by your router manufacturer or your ISP Connecting to a wireless network 17 S NOTE Itis recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer when connected to a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals Take the following precautions to protect your WLAN Use a firewall A firewall checks information and requests that are sent to your network and discards any suspicious items Firewalls are available i
56. lect System and Security and then in the System area click Device Manager A list reveals all the devices installed on your computer Locating software To find out what software is installed on your computer 1 From the Start screen right click using the mouse or Swipe from the top of the TouchPad to reveal the apps 2 Select the All apps icon Chapter 2 Getting to know your computer Right side Q e exe Component Description 1 Audio out headphone jack Audio in Connects optional powered stereo speakers headphones microphone jack earbuds a headset or a television audio cable Also a connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 2 USB 3 0 ports 2 Connect optional USB devices a NOTE For details about different types of USB ports see Using a USB device on page 46
57. less devices on your computer are enabled at the factory so the wireless light is on white when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is white at least one wireless device is on If the wireless light is off all wireless devices are off E NOTE On some models the wireless light is amber when all wireless devices are off Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network and diagnose and repair network problems Connecting to a wireless network 15 To use operating system controls 1 2 From the Start screen type n and then select Settings Type network and sharing in the search box and then select Network and Sharing Center For more information from the Start screen type h and then select Help and Support Sharing data and drives and accessing software When your computer is part of a network you are not limited to using only the information that is stored in your computer Network computers can exchange software and data with each other Ey NOTE When a disc like a DVD movie or game is copy protected it cannot be shared To share folders or libra
58. ling Windows or choose to recover using HP Recovery Manager Ey NOTE File History is not enabled by default so you must turn it on For more information and steps for enabling Windows File History see Help and Support From the Start screen type h and then select Help and Support Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive Only one set of HP Recovery media can be created Handle these recovery tools carefully and keep them in a safe place HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required To create recovery discs your computer must have an optical drive with DVD writer capability and you must use only high quality blank DVD R DVD R DVD R DL or DVD R DL discs Do not use rewritable discs such as CD4RW DVD RW double layer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or inst
59. m without losing your personal information settings or apps that came preinstalled on your computer or were purchased from the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 69 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and settings and reinstall Windows For more information see Remove everything and reinstall Windows on page 69 If you want to reset your computer using a minimized image you can choose the HP Minimized Image Recovery option from the HP Recovery partition select models only or HP Recovery media Minimized Image Recovery installs only drivers and hardware enabling applications Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager For more information see Recovering using HP Recovery Manager on page 70 If you want to recover the computer s original factory partitioning and content you can choose the System Recovery option from the HP Recovery partition select models only or use the HP Recovery media that you have created For more information see Recovering using HP Recovery Manager on page 70 If you have not already created recovery media see Creating HP Recovery media on page 67 If you have r
60. mputer right side up and then reconnect external power and external devices 12 Turn on the computer Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your computer Technology is always changing and updating programs and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Go to http www hp com support to download the latest versions of HP programs and drivers In addition register to receive automatic update notifications when they become available Cleaning your computer Use the following products to safely clean your computer e Dimethyl benzyl ammonium chloride 0 3 percent maximum concentration For example Disposable wipes which come in a variety of brand names e Alcohol free glass cleaning fluid e Water with mild soap solution 56 Chapter8 Maintaining your computer e Dry microfiber cleaning cloth or a chamois static free cloth without oil e Static free cloth wipes N CAUTION Avoid strong cleaning solvents that can permanently damage your computer If you are not sure that a cleaning product is safe for your computer check the product contents to make sure that i
61. n both software and hardware Some networks use a combination of both types Use wireless encryption Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For more information from the Start screen type h and then select Help and Support Connecting to a WLAN 18 To connect to the WLAN follow these steps 1 2 5 Be sure that the WLAN device is on If the device is on the wireless light is white If the wireless light is off press the wireless button E NOTE On some models the wireless light is amber when all wireless devices are off From the Windows desktop tap or click the network status icon in the notification area at the far right of the taskbar Select your WLAN from the list Click Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then click OK to complete the connection EY NOTE If no WLANs are listed you may be out of range of a wireless router or access point B NOTE If you do not see the WLAN you want to connect to from the Windows desktop right click the network status icon and then select Open Network and Sharing Center Click Set up a new connection or network A list of options is revealed allowing you to manually search for and connect to a network or to create a new network connection Follow the on screen instructions to complete the connection After t
62. nd mouse Touch gestures can be used on your computer TouchPad or on a touch screen select models only E NOTE An external USB mouse purchased separately can be connected to one of the USB ports on the computer Review the Windows 8 Basics guide included with your computer The guide provides information on common tasks using the TouchPad touch screen or the keyboard Select computer models have special action keys or hot key functions on the keyboard to perform routine tasks Some computer models may also have an integrated numeric keypad Using the TouchPad The TouchPad allows you to navigate the computer screen by using simple finger movements You can customize the touch gestures by changing settings button configurations click speed and pointer options From the Start screen type c select Control Panel and then select Hardware and Sound Under Devices and Printers select Mouse Using TouchPad gestures A TouchPad allows you to control the pointer on the screen using your fingers x TIP Use the left and right buttons on the TouchPad as you would use the corresponding buttons on an external mouse E NOTE TouchPad gestures are not supported in all apps To view a demonstration of each gesture 1 From the Start screen type c select Control Panel and then select Hardware and Sound 2 Select Synaptics TouchPad 3 Click a gesture to activate the demonstration To turn a gesture off or on
63. ngredients such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons are not included in the product Fibrous materials such as paper towels can scratch the computer Over time dirt particles and cleaning agents can get trapped in the scratches Cleaning procedures Follow the procedures in this section to safely clean your computer A WARNING To prevent electric shock or damage to components do not attempt to clean your computer while it is turned on Turn off the computer Disconnect external power Disconnect all powered external devices N CAUTION To prevent damage to internal components do not spray cleaning agents or liquids directly on any computer surface Liquids dripped on the surface can permanently damage internal components Cleaning the display All in Ones or Notebooks Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Be sure that the display is dry before closing the display Cleaning the sides or cover To clean the sides or cover use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad keyboard or mouse A WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleane
64. oduct number or the model number Locate these numbers before you contact support NOTE Your service labels will resemble one of the examples shown below Refer to the illustration that most closely matches the service label on your computer o l2 XXXXXXXX EEE SU E Product XXXXXXXX MG Warranty ly lyOy Model XXXXXXX Component 1 Product name select models only 2 Serial number 3 Product number 4 Warranty period 5 Model number select models only E Nu nium Q _ warranty 3y3y0y ong i Component 1 Serial number 2 Product number 3 Warranty period Labels 13 Component 4 Model number select models only 5 Revision number e Regulatory label s Provide s regulatory information about the computer e Wireless certification label s Provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use 14 Chapter2 Getting to know your computer 3 Connecting to a network Your computer can travel with you wherever you go But even at home you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection This chapter will help you get connected to that world Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires You
65. oftware installed on your computer should be regularly updated to correct security problems and improve software performance For more information see Updating programs and drivers on page 56 Installing critical security updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to http www hp com go contactHP At this location you can also register to receive automatic update notifications when they become available If you have installed third party software after you purchased your computer regularly update the software Software companies provide software updates to their products to correct security problems and improve functionality of the software Installing HP and third party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to http www hp com go contactHP At this location you can also register to receive automatic update notifications when they become available Installing software updates 61 If you have installed third party software after you purchased your computer regularly update the software Software companies provide software updates to their products to correct security problems and improve functionality of the software Securing your wireless network When you set up your wireless network
66. omputer record each password and store it in a secure place away from the computer Do not store passwords in a file on the computer e When creating passwords follow requirements set by the program e Change your passwords at least every three months e An ideal password is long and has letters punctuation symbols and numbers e Before you send your computer for service back up your files delete confidential files and then remove all password settings For additional information about Windows passwords such as screen saver passwords from the Start screen type support and then select the HP Support Assistant app Using passwords 59 Setting Windows passwords Password Function User password Protects access to a Windows user account Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility BIOS contents Setting Setup Utility BIOS passwords Password Function Administrator password e Mustbe entered each time you access Setup Utility BIOS e f you forget your administrator password you cannot access Setup Utility BIOS NOTE The administrator password can be used in place of the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor is it revealed as it is set entered changed or deleted NOTE f you enter the power on password at the firs
67. or lower right corner of the screen to reveal the charms 2 Click Settings Restore and recovery 69 3 Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen 4 Scroll the right side choices down to display Remove everything and reinstall Windows 5 Under Remove everything and reinstall Windows select Get started and follow the on screen instructions Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you created or by using the HP Recovery partition select models only If you have not already created recovery media see Creating HP Recovery media on page 67 Using HP Recovery media you can choose from one of the following recovery options e System Recovery Reinstalls the original operating system and then configures the settings for the programs that were installed at the factory e Minimized Image Recovery select models only Reinstalls the operating system and all hardware related drivers and software but not other software applications e Factory Reset Restores the computer to its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition select models only allows Sys
68. ot expose it to high temperatures for extended periods of time If a computer will be unused and unplugged from external power for more than 2 weeks remove the battery and store it separately in a cool dry place to prolong the battery charge A stored battery should be checked every 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Disposing of a user replaceable battery Z WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water See the Regulatory Safety and Environmental Notices for proper battery disposal To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides Replacing a user replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition If the battery is possibly covered by an HP warranty instructions include a warranty ID A message refers you to the HP website for more information about ordering a replacement battery Running on external AC power For information on connecting to AC power refer to the Setup Instructions poster provided in the computer box The computer does not use battery power when the computer is connected to AC external p
69. otices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides Display 7 8 Top TouchPad Description Moves the on screen pointer and selects or activates items on the screen NOTE The TouchPad also supports edge swipe gestures For more information see Edge swipes on page 30 Functions like the left button on an external mouse Component 1 TouchPad zone 2 Left TouchPad button 3 Right TouchPad button Chapter 2 Getting to know your computer Functions like the right button on an external mouse Component 1 ly Power light 2 Caps lock light Description e On The computer is on e Blinking The computer is in the Sleep state a power saving state The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount of power On Caps lock is on which switches the keys to all capital letters 3 4S Mute light e Amber Computer sound is off e Off Computer sound is on 4 dU Wireless light On An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on NOTE On some mo
70. ower with an approved AC adapter or an optional docking expansion device A WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external AC power under any of the following conditions WARNING Do not charge the computer battery while you are onboard aircraft e When charging or calibrating a battery e When installing or modifying system software e When writing information to a disc select models only e When running Disk Defragmenter on computers with internal hard drives e When performing a backup or recovery Running on external AC power 43 When you connect the computer to external AC power e The battery begins to charge e The display brightness increases e The power meter icon on the Windows desktop changes appearance When you disconnect external AC power the following events occur e The computer switches to battery power e The display brightness automatically decreases to save battery life e The power meter icon on the Windows desktop changes appearance Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e The computer does not turn on e The display does not turn on e The power lights are off To test the AC adapter 1 Shut down the computer 2 Connect
71. photos A To start the webcam from the Start screen type c and then select CyberLink YouCam from the list of applications For details about using the webcam go to Help and Support From the Start screen type h and then select Help and Support Using audio On your computer you can play music CDs external optical drive purchased separately download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or to the audio out headphone jack on your computer or on a docking station Using the webcam 21 To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Configuring HDMI audio settings on page 24 Before connecting speakers lower the volume setting Connecting headphones You can connect wired headphones to the headphone jack on your computer To connect wireless headphones to your computer follow the device manufacturer s instructions Z WARNING To reduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices
72. r computer Using antivirus software Computer viruses can disable programs utilities or the operating system or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date An antivirus program may be preinstalled on your computer It is strongly recommended that you use the antivirus program of your choice in order to fully protect your computer For more information about computer viruses from the Start screen type support and then select the HP Support Assistant app Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider e Host based firewalls Software that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Microsoft Windows and third party s
73. r source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 19 5 V dc 3 33 A 65 W Ommo DC plug of external HP power supply Ey NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms E NOTE The computer operating voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Input power 73 13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions If removal or installation instructions direc
74. r attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Z CAUTION To prevent damage to internal components do not allow liquids to drip between the keys e Toclean the TouchPad keyboard or mouse use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe e To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension Cleaning your computer 57 Traveling with or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe e Prepare the computer for traveling or shipping Back up your information to an external drive Remove all discs and all external media cards such as memory cards from the computer Turn off and then disconnect all external devices Shut down the computer e Take along a backup of your information Keep the backup separate from the computer e When traveling by air carry the computer as hand luggage do not check it in with the rest of your luggage A CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism an
75. r computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in your computer communicates with a wireless router or a wireless access point e Bluetooth device select models only Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in Help and Support From the Start screen type h and then select Help and Support Using the wireless controls You can control the wireless devices in your computer using these features e Wireless button wireless switch or wireless key referred to in this chapter as the wireless button select models only e Operating system controls Using the wireless button The computer has a wireless button one or more wireless devices and one or two wireless lights depending on the model All of the wire
76. reen instructions Inserting and removing a memory card To insert a memory card Z CAUTION To reduce the risk of damage to the memory card connectors use minimal force to insert a memory card 1 Hold the card label side up with the connectors facing the computer Inserting and removing a memory card 47 2 Insert the card into the memory card reader and then press in on the card until it is firmly seated A sound indicates that the device has been detected To remove a memory card Z CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the memory card 1 Save your information and close all programs associated with the memory card 2 From the Windows desktop click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Press in on the card 1 and then remove it from the slot 2 On up L2 Ef NOTE If the card is not ejected pull the card out of the slot 48 Chapter 7 Managing and sharing information 8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup It also provides information about updating your programs and drivers instructions for cleanin
77. ries on the same network 1 2 3 4 From the Windows desktop open File Explorer Click the Share menu on the Libraries window and then click Specific people Type a name in the File Sharing box and then click Add Click Share and then follow the on screen instructions To share information from your Local Disk 1 2 3 4 5 From the Windows desktop open File Explorer Click Local Disk C on the Libraries window Click the Share tab and then click Advanced sharing On the Local Disk C Properties window select Advanced Sharing Check Share this folder To share drives on the same network 1 From the Windows desktop right click the network status icon in the notification area at the far right of the taskbar Select Open Network and Sharing Center Under View your active networks select an active network Select Change advanced sharing settings to set sharing options for privacy network discovery file and printer sharing or other network options Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point 16 Chapter 3 Connecting to a network Ey NOTE The terms wireless router and wireless access point are often used interchangeably e Alarge scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodat
78. riveGuard A hard drive installed in an optional docking device or connected to a USB port is not protected by HP 3D DriveGuard For more information see the HP 3D DriveGuard software Help Identifying HP 3D DriveGuard status The hard drive light on the computer changes color to show that the drive in a primary hard drive bay and or the drive in a secondary hard drive bay select models only is parked To determine whether a 52 Chapter8 Maintaining your computer drive is currently protected or whether it is parked view the icon on the Windows desktop in the notification area at the far right of the taskbar or in the Mobility Center fthe software is actively protecting the drive a green check mark KA is superimposed over the icon If the software has been disabled a no symbol G is superimposed over the icon If the software has parked the drive due to a shock event an orange cone fre is superimposed over the icon Using Disk Defragmenter As you use your computer over time the files on the hard drive become fragmented A fragmented drive means data on your drive is not contiguous sequential and because of this the hard drive works harder to locate files thus slowing down the computer Disk Defragmenter consolidates or physically reorganizes the fragmented files and folders on the hard drive so that the system can run more efficiently Ey NOTE It is not necessary to run Disk Defragmenter on solid state drives
79. s operating system HP applications the non Windows Setup Utility BIOS and other third party software can help protect your computer from a variety of risks such as viruses worms and other types of malicious code f IMPORTANT Some security features listed in this chapter may not be available on your computer Computer risk Security feature Unauthorized use of the computer Power on password Computer viruses Antivirus software Unauthorized access to data Firewall software Unauthorized access to Setup Utility BIOS settings and Administrator password other system identification information Ongoing or future threats to the computer Software updates Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable lock Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use the same password for a Setup Utility BIOS feature and for a Windows security feature Use the following tips for creating and saving passwords e To reduce the risk of being locked out of the c
80. sk Cleanup 53 Disk Defragmenter 53 software updates installing 61 speakers connecting 21 identifying 10 storing abattery 43 supported discs recovery 67 system information hot key 38 system recovery 70 system restore point creating 66 restoring 68 T temperature 43 testing an AC adapter 44 Touch screen gestures 35 36 edge swipe gestures 35 one finger slide 32 pinching 34 rotating 34 scrolling 33 tapping 33 Touch screen using 32 TouchPad buttons 8 TouchPad gestures pinching 28 rotating 28 scrolling 27 zooming 28 TouchPad zone identifying 8 traveling with the computer 14 43 58 turning off the computer 45 U unresponsive system 45 USB 2 0 port identifying 6 USB 2 0 ports identifying 21 USB 3 0 ports identifying 5 20 USB cable connecting 47 USB devices connecting 46 description 46 removing 47 USB hubs 46 using external AC power 43 using passwords 59 V vent identifying 6 VGA port connecting 23 video 22 Ww webcam identifying 20 using 21 webcam light identifying 7 20 Windows backup 67 File History 67 68 Refresh 68 69 reinstall 68 69 remove everything and reinstall option 69 reset 69 restoring files 68 system restore point 66 68 Windows key identifying 11 Windows passwords 60 Wireless Assistant software 15 wireless button 15 wireless certification label 14 wireless controls button 15 operating system 15 Wireless Assistant software 15 wireless light 9 15 wirele
81. splay state changes B NOTE For best results especially if you choose the Extend option adjust the screen resolution of the external device as follows From the Start screen type c and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution Using video 23 Connecting an HDMI device Ef NOTE To connect an HDMI device to your computer you need an HDMI cable sold separately To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions 1 Connect one end of the HDMI cable to the HDMI port on the computer 2 Connect the other end of the cable to the high definition TV or monitor 3 Press f4 to alternate the computer screen image between 4 display states e PC screen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and the external device e Extend View the screen image extended across both the computer and the external device e Second screen only View the screen image on the external device only Each time you press f4 the display state changes Ey NOTE For best results especially if you choose the Extend option adjust the screen resolution of the external device as follows From the Start screen type c and then select Control Panel from the list of applic
82. ss network WLAN connecting 18 corporate WLAN connection 18 equipment needed 17 functional range 19 public WLAN connection 18 security 18 using 16 wireless network securing 62 WLAN antennas identifying 7 WLAN device 14 16 WLAN label 14 Z zooming touch screen gesture 34 zooming TouchPad gesture 28 Index 77
83. stem BIOS version number 38 Chapter5 Navigating using touch gestures pointing devices and the keyboard 6 Managing power Your computer can operate on either battery power or external power When the computer is running on battery power only and an AC power source is not available to charge the battery it is important to monitor and conserve the battery charge Your computer supports an optimal power plan to manage how your computer uses and conserves power so that computer performance is balanced with power conservation Initiating Sleep and Hibernation Microsoft amp Windows has two power saving states Sleep and Hibernation e Sleep The Sleep state is automatically initiated after a period of inactivity when running on battery power or on external power Your work is saved to memory allowing you to resume your work very quickly You can also initiate Sleep manually For more information see Manually initiating and exiting Sleep on page 39 e Hibernation The Hibernation state is automatically initiated if the battery reaches a critical level In the Hibernation state your work is saved to a hibernation file and the computer powers down Z7 NOTE You can manually initiate Hibernation See Manually initiating and exiting Sleep on page 39 and Manually initiating and exiting Hibernation select models only on page 40 ACAUTION To reduce the risk of possible audio and video degradation loss of audio or vid
84. t password check you must enter the administrator password to access Setup Utility BIOS Power on password e Mustbe entered each time you turn on or restart the computer e f you forget your power on password you cannot turn on or restart the computer NOTE The administrator password can be used in place of the power on password NOTE A power on password is not revealed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS 1 Tostart Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 2 Use the arrow keys to select Security and then follow the on screen instructions Your changes take effect when the computer restarts Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your computer to computer viruses spyware and other online threats To help protect your computer Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer To provide ongoing protection against newly discovered viruses and other security risks security software must be kept up to date It is strongly recommended that you upgrade 60 Chapter9 Securing your computer and information the security software trial offer or purchase the software of your choice in order to fully protect you
85. t select models only indicates a low or critical battery level e The power meter icon on the Windows desktop shows a low or critical battery notification Ey NOTE For additional information about the power meter see Using the power meter and power settings on page 40 The computer takes the following actions for a critical battery level e f Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information e If Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation Resolving a low battery level Resolving a low battery level when external power is available e Connect an AC adapter e Connect an optional docking or expansion device e Connect an optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer 42 Chapter6 Managing power Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged user replaceable battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by pressing the power button Storing a user replaceable battery ACAUTION To reduce the risk of damage to a battery do n
86. t Using antivirus software on page 61 Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 66 Fun things to do You know that you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV or gaming console For more information see Connecting an HDMI device on page 24 You know that you can listen to music on the computer But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world See Using audio on page 21 You know that you can create a powerful presentation with Microsoft applications But did you know you can also connect to a projector to share your ideas with a group See Connecting a VGA monitor or projector on page 23 Use the TouchPad and the new Windows 8 touch gestures for smooth control of images and pages of text See Using TouchPad gestures on page 26 and Using touch screen gestures select models only on page 32 Best practices 1 More HP resources You have already used Setup Instructions to turn on the computer and locate this guide To locate resources that provide product details how to information and more use this table Resource Contents Setup Instructions e Overview of computer setup and features Windows 8 Basics guide e Overview of using Windows 8 Help and Support e Abroad range of how to
87. t of apps available on your computer 1 From the Windows Start screen gently swipe your finger from the top edge or the bottom edge of the display onto the screen 2 Tap All apps to view available apps Using the keyboard and mouse The keyboard and mouse allow you to type select items scroll and to perform the same functions as you do using touch gestures The keyboard also allows you to use action keys and hot keys to perform specific functions x TIP The Windows key on the keyboard allows you to quickly return to the Start screen from an open app or the Windows desktop Pressing the Windows key again will return you to the previous screen Ey NOTE Depending on the country or region your keyboard may have different keys and keyboard functions than those discussed in this section Using the keys Your computer has different ways to quickly access information or perform functions with certain keys and key combinations 36 Chapter 5 Navigating using touch gestures pointing devices and the keyboard Using the action keys An action key performs an assigned function The icon on each of the f1 through f4 keys and the f6 through f12 keys illustrates the assigned function for that key To use an action key function press and hold the key The action key feature is enabled at the factory You can disable this feature in Setup Utility BIOS See Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI on pag
88. t you to unplug the computer first be sure that it is properly grounded and then remove the cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touching an unpainted metal surface of the component If you remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or installation contact support 74 Chapter 13 Electrostatic Discharge Index A AC adapter 5 AC adapter testing 44 action keys decrease screen brightness 37 Help and Support 37 identifying 11 increase screen brightness 37 next track or section 37 play pause resume 37 previous track or section 37 switch screen image 37 volume down 37 volume mute 37 volume up 37 wireless 37 airport security devices 49 antivirus software using 61 audio functions checking 22 audio out headphone jacks 5 21 B backing up personal files 67 backing up software and information 62 backups 66 battery discharging 42 disposing 43 low battery levels 42 replacing 43 storing 43 battery cover identifying 12 battery information finding 41 battery lock latch identifying 12 battery power 41 battery release latch 12 battery temperature 43 BIOS determining
89. tainment features Component Description 6 Audio out headphone jack Audio in Connects optional powered stereo speakers microphone jack headphones earbuds a headset or a television Lon audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 7 wA USB 2 0 port Connects an optional USB device NOTE For details about different types of USB ports see Using a USB device on page 46 8 iol External monitor port Connects an external VGA monitor or projector Using the webcam Your computer has an integrated webcam a powerful social networking tool that allows you to communicate up close with friends and colleagues whether they are next door or on the other side of the world With the webcam you can stream video with your instant messaging software capture and share video and take
90. talling 61 HP PC Hardware Diagnostics UEFI downloading 65 HP Recovery Manager correcting boot problems 71 starting 71 Index 75 HP Recovery media creating 67 recovery 71 HP Recovery partition recovery 70 removing 72 hubs 46 l input power 73 installing critical security updates 61 optional security cable lock 62 integrated webcam identifying 7 20 internal display switch identifying 7 internal microphone identifying 7 20 Internet connection setup 17 Internet security software using 60 J jacks audio out headphone network 5 RJ 45 network 5 5 21 K keyboard hot keys identifying 38 keys action 11 esc 11 fn 11 Windows 11 L labels Bluetooth 14 regulatory 14 serial number 13 service 13 wireless certification 14 WLAN 14 latch battery release 12 left edge swipe 35 lights AC adapter 5 caps lock 9 hard drive 6 76 Index mute 9 power 6 9 wireless 9 low battery level 42 M maintenance Disk Cleanup 53 Disk Defragmenter 53 memory card inserting 47 memory card reader identifying 6 memory module identifying 12 inserting 55 removing 54 replacing 53 memory module service door removing 54 microphone connecting 22 minimized image creating 70 minimized image recovery 70 mouse external setting preferences 26 mute light identifying 9 N network jack identifying 5 Oo operating environment 73 original system recovery 70 P passwords Setup Utility BIOS
91. tem Recovery and Minimized Image Recovery What you need to know e HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer e Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues e HP Recovery media must be used if the computer hard drive fails If you have not already created recovery media see Creating HP Recovery media on page 67 e Touse the Factory Reset option you must use HP Recovery media If you have not already created recovery media see Creating HP Recovery media on page 67 e fthe HP Recovery media does not work you can obtain recovery media for your system from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html iy IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning recovery back up any personal data you wish to retain Using the HP Recovery partition select models only The HP Recovery partition select models only allows you to perform a system recovery or minimized image recovery without the need for recovery discs or a recovery USB flash drive This type of recovery can only be used if t
92. tside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components Chapter 10 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI To start HP PC Hardware Diagnostics UEFI 1 2 Turn on or restart the computer quickly press esc and then press f2 The BIOS searches three places for the HP PC Hardware Diagnostics UEFI tools in the following order a Connected USB drive Ef NOTE To download the HP PC Hardware Diagnostics UEFI tool to a USB drive see Downloading HP PC Hardware Diagnostics UEFI to a USB device on page 65 b Hard drive c BIOS Click the type of diagnostic test you want to run and then follow the on screen instructions E NOTE If you need to stop a diagnostic test press esc Downloading HP PC Hardware Diagnostics UEFI to a USB device Ef NOTE The HP PC Hardware Diagnostics UEFI download instructions are provided in English only 1 2 3 4 5 Go to http www hp com Click Support amp Drivers and then click the Drivers amp Software tab Enter the product name in the text box and then click Search Select your computer model and then select your operating system In the Diagnostic section click HP UEFI Support Environment or Click Download and then select Run Using HP PC Hardware Diagnostics UEFI 65 11 Backing up restoring and recovering Your
93. us section of a DVD or a BD T f10 Begins pauses or resumes playback of an audio CD a DVD or a BD I 111 Plays the next track of an audio CD or the next section of a DVD or a BD 112 Turns the wireless feature on or off dU NOTE A wireless network must be set up before a wireless connection is possible Using the keyboard and mouse 37 Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to perform actions quickly Press the Windows key in combination with a designated key in the table to perform the action Shortcut Key Description key mm Returns you to the Start screen from an open app or the Windows desktop NOTE Pressing the key again returns you to the previous screen m 2d c Reveals the charms T d Opens the Windows desktop mn q Opens the All Apps screen T tab Switches between open apps NOTE Continue to press this key combination until the app you want is revealed alt f4 Closes an active app For additional information on Windows 8 shortcut keys go to Help and Support From the Start Screen type h and then select Help and Support Using the hot keys A hot key is a combination of the fn key and the esc key To use a hot key A Briefly press the fn key and then briefly press the esc key Function Hot key Description Reveals system information fn esc Reveals information about system hardware components and the Sy
94. utton area select Hibernate 5 Click Save changes When the computer exits Hibernation the power lights turn on and your work returns to the screen SP NOTE f you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 From the Start screen type power select Settings and then select Power Options 2 In the left pane click Require a password on wakeup 3 Click Change Settings that are currently unavailable 4 Click Require a password recommended Ey NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 5 Click Save changes Using the power meter and power settings The power meter is located on the Windows desktop The power meter allows you to quickly access power settings and view the remaining battery charge e To reveal the percentage of remaining battery charge and the current power plan on the Windows desktop point over the power meter icon e Touse Power Options click the power meter icon and select an item from the list From the Start screen you can also type
95. version 63 downloading an update 64 updating 63 Bluetooth device 15 19 Bluetooth label 14 boot order changing HP Recovery Manager 71 bottom 14 buttons left TouchPad 8 power 10 right TouchPad 8 C cables USB 47 caps lock light identifying 9 caring for your computer 56 checking audio functions 22 cleaning your computer 56 components bottom 12 display 7 left side 6 right side 5 top 8 computer reset 69 computer traveling 43 configuring audio for HDMI 24 connecting toaWLAN 18 connector power 5 corporate WLAN connection 18 critical battery level 42 critical security updates installing 61 CyberLink PowerDVD 25 D deleted files restoring 68 Disk Cleanup software 53 Disk Defragmenter software 53 E edge swipe gestures 35 edge swipe gestures top edge swipe 36 electrostatic discharge 74 esc key identifying 11 external AC power using 43 external monitor port 23 external monitor port identifying 6 21 F firewall software 61 fn key identifying 11 38 Fun things todo 1 H hard drive HP 3D DriveGuard 52 hard drive light 6 hard drive identifying 12 HDMI configuring audio 24 HDMI port connecting 24 identifying 5 20 headphones connecting 22 Hibernation exiting 40 initiated during critical battery level 42 initiating 40 high definition devices connecting 24 hot keys description 38 reveal system information 38 using 38 HP 3D DriveGuard 52 HP and third party software updates ins

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