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HP B5Z50UAR#ABA User's Manual
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1. 0005 36 Resolving a low battery level when no power source is available 36 Resolving a low battery level when the computer cannot exit Hibernation 36 Storing a user replaceable battery 0 0 0 eee eeceeeee ee eecneeeeeeeeneeeeeeeecaeeeeeeetiaeeeeeeeenaeeeeeeeaaas 36 Disposing of a user replaceable battery 00 cece ceeeeeeeeeeeenee tere eeeeaeeeeeeeeenaaeeeeeeeeenaees 36 Replacing a user replaceable battery 0 0 cece eeeeeneeeeeeeeeeeeeeeeseeenaeeeeeseeeneeeeeeeeenaaes 36 Running on external AC POWED oeoc aA TEN NRE EAN RRRA Eaa REA ATEA TRANSE SETST 36 Troubleshooting power problems ccccccccecceceeeeeee eee eeeteeeeeeeeeseceeaeaeaaaaeaaaeaaecaeeeeeeeeeeess 37 HP CoolSanSe cineri E AEA EN 38 Shutting down turning off the Computer 0 0 eee eee eennte eter eeeeaeeeeeeeeeaaaeeeeeeeeeaaaeeeeseeeiaeeeeeseaas 38 T Managing and Sharing information lt lt ccsetccsecccasccusyeresccceusyesecaceousyeensateeussesaseseustesuarcnexytesaasesexsnevacseusseragecedes 39 Using a USB device 0 0 cee cere ernie enter e ern ee eee een neeae EA RANKKAA AANEEN EAA EEANN EAEEREN 39 Connecting a USB devide accrescia ia a aE AE ETENEE ede ste 39 Removing a USB devita sicsicctenticceesavin lative ten lel NaN AEAEE AN NAAA 40 Connecting a powered USB device eee ceeceeceeteeee eee eeette teste eetaeeee eee eaaeeeeeeeeniaeeeeeeeenaaes 40 Inserting and removing a digital storage card eeeee
2. alt f4 Closes an active app Using the hot keys A hot key is a combination of the fn key and the esc key To use a hot key A Briefly press the fn key and then briefly press the second key of the combination 30 Chapter5 Navigating using touch gestures pointing devices and the keyboard Function Hot key Description Display system information fn esc Displays information about system hardware components and the system BIOS version number Using the integrated numeric keypad The computer includes an integrated numeric keypad and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad Component Description num lock key Controls the function of the integrated numeric keypad Press the key to alternate between the standard numeric function of an external keypad selected at the factory and the navigational function indicated by the arrows on the keys NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on Integrated numeric keypad Set at the factory to function like an external numeric keypad To alternate between this numeric function and the navigational function indicated by the arrows on the keys press the num lock key Using the keyboard and mouse 31 6 Managing power Your computer can operate on either battery power or external power When the computer is
3. Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer when connected to a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals Take the following precautions to protect your WLAN Use a firewall A firewall checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types e Use wireless encryption Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For more information from the Start screen type h and then select Help and Support Connecting to a wireless network 15 Connecting to a WLAN To connect to a WLAN follow these steps 1 Be sure that the WLAN device is on If the device is on the wireless light is on white If the wireless light is amber press the wireless button 2 On the Desktop tap and hold or click the network status icon in the notification area at the far right of the taskbar Select your WLAN from the l
4. Connecting to a wireless network 13 To use operating system controls 1 From the Start screen type n and then select Settings 2 Type network and sharing in the search box and then select Network and Sharing Center For more information from the Start screen type h and then select Help and Support Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point Ey NOTE The terms wireless router and wireless access point are often used interchangeably e A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the
5. Desktop NOTE Pressing the Windows logo key again will return you to the previous screen 4 Action keys Execute frequently used system functions 5 Windows applications key Displays options for a selected object 6 num lock key Controls the function of the integrated numeric keypad Press the key to alternate between the standard numeric function of an external keypad enabled at the factory and the navigational function indicated by the arrows on the keys NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on 7 Integrated numeric keypad Set at the factory to function like an external numeric keypad To alternate between this numeric function and the navigational function indicated by the arrows on the keys press the num lock key 10 Chapter 2 Getting to know your computer Bottom OOSA Component 1 Battery bay Description Holds the battery 2 Battery release latch Releases the battery from the battery bay 3 Vents 5 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Service door The service door provides access to the keyboard optical disk drive solid state hard drive bay wi
6. Off Computer sound is on 4 t Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 5 TouchPad light Amber The TouchPad is off Off The TouchPad is on Chapter 2 Getting to know your computer Buttons and speakers Component Description 1 Power button e When the computer is off press the button to turn on 0 the computer e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button down briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings 1 From the Start screen type power 2 Select Settings and then select Power Options or see Managing power on page 32 2 Speakers 2 Produce sound Top Keys Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Displays system information when pressed in combination with the esc key 3 Windows logo key Returns you to the Start screen from an open app or the
7. To use the Start screen 1 On the Start screen point to the far right upper or lower corner of the screen to display the charms 2 Click Settings 66 Chapter11 Backing up restoring and recovering Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen Under Remove everything and reinstall Windows select Get started and follow the on screen instructions Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state Using the HP Recovery media you created you can choose from one of the following recovery options System Recovery Reinstalls the original operating system and then configures the settings for the programs that were installed at the factory Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition select models only allows Minimized Image Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download t
8. adapter Running on external AC power 37 HP CoolSense HP CoolSense sk automatically detects when the computer is not in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort When HP CoolSense is off the position of the computer is not detected and the performance and fan options remain at the factory setting As a result the surface temperature of the computer may be higher than it would be with HP CoolSense on To turn CoolSense off or on follow these steps A From the Start screen type cool select Settings and then select HP CoolSense Shutting down turning off the computer CAUTION Unsaved information is lost when the computer shuts down Be sure to save your work before shutting down the computer The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you need to replace the battery or access components inside the computer e When you are connecting an external hardware device that does not connect to a USB or video port e When the computer will be unused and disconnected from external power for an extended period Although you can turn off the computer with the power button the recommended procedure is to use the Windows Shut down command Ey NOTE If the computer is in th
9. allows you to set up a personal area network PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help Connecting to a wired network Your computer supports a local area network LAN wired connection A LAN connection uses a network cable and is much faster than a modem connection which uses a telephone cable Both cables are sold separately A WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem cable or telephone cable into an RJ 45 network jack 16 Chapter 3 Connecting to a network Connecting to a local area network LAN Use a LAN connection if you want to connect the computer directly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a LAN requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 or router E NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer j a Connecting to a wired network 17 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the
10. battery disposal information Limited Warranty To access this guide select the HP Support Assistant app select My computer and then select Warranty and services or go to http www hp com go orderdocuments e Specific warranty information about this computer You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format you may request a printed copy from http Awww hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Chapter 1 Starting right 2 Getting to know your computer Finding your hardware and software
11. computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required e To create recovery discs your computer must have an optical drive with DVD writer capability and you must use only high quality blank DVD R DVD R DVD R DL DVD R DL discs Do not use rewritable discs such as CDRW DVD RW double layer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive e f your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub e Be sure that the computer is connected to AC power before you begin creating the recovery media e The creation process can take up to an hour or more Do not interrupt the creation process e f necessary you can exit the program before you have finished creating all of the recovery DVDs HP Rec
12. edge 1 of the memory module with the tab in the memory module slot With the memory module at a 45 degree angle from the surface of the memory module compartment press the module into the memory module slot 2 until it is seated c Gently press the memory module 3 down applying pressure to both the left and right 10 11 12 13 Updatin edges of the module until the retention clips snap into place Z CAUTION To prevent damage to the memory module be sure that you do not bend the module Replace the service door Replace the battery Turn the computer right side up and then reconnect external power and external devices Turn on the computer g programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your computer Technology is always changing and updating programs and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most 52 Chapter 8 Maintaining your computer recent gaming software Without the latest driver you would not be getting the most out of your equipment Go to the HP website to download the latest versions of HP programs and drivers For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html I
13. eee eeeeeceecenecaecaeeceeeceeeeeeeeeeeeeeeeeetes 53 Cleaning the TouchPad and keyboard ceccceeeeeeeeeeeeecneeeeeeeeeeecceeeeeeeeetiaeeeeeeeeeenaees 53 Traveling with or shipping your computer 000 eeeeeee eee ee tte e eee tent eee teeta dees eee taeeeeeeeeaeeeeeeenaeeeeeeea 53 vii 9 Securing your Computer and information cccceceeeeee eee eeeeeeeeeeeeeeeeeeeceeeeeeeeeeeeeeeeeeegseeseeeesaanenseseeeeeeneess 55 SING PASSWOPGS ipsaeed 24 espns dani aapuezscanwsaguers NS 55 Setting WINDOWS PAaSSWOPdS as sccdshideeevecdehavees Ged cinite EEEE 56 Setting Setup Utility BIOS paSSWOrds ee ceccceeeeeeeeteeee eee eeetne tees ee eeaaaeeeeeeeeeiaeeeeeeeeeeaas 56 Using Internet security software 22 22eccceeeececeeceeteegeceedeebedeeeeeccebedeadeechenedeaedaceenedendeectenedendanenbeceerseenie 56 USING antivirus SORWAT E 6 222025 stancnestt ceded res NEEE ETE EERE EER 57 Using firewall Sotware scrcesiroisiironai s aN 57 Installing software Update S asserena EE EE 57 Installing Windows Updates 0 0 0 0 cece eeeeeeeee eee eeeeeeeee niin N EAEE 57 Installing HP and third party software updates ee ceceeeeeeeeeeeteeeeteeeeeeseeeeeaeeeeeeeeeaaeeees 58 SECUNNG your wireless MOCWOMK oa coeciecscee dene concudeet ep peudectennedus ENNAN EEEREN EnaA NAE ENRERE EEREN 58 Backing up your software applications and information ceeeeeceeeeeeeeeeeeeeeeeeeeeeeeteeeteeeeeeees 58 Using an optional s
14. fire or water See the Regulatory Safety and Environmental Notices for proper battery disposal To access the user guides select the HP Support Assistant app on the Start screen select My computer and then select the User guides Replacing a user replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition If the battery is possibly covered by an HP warranty instructions include a warranty ID A message refers you to the HP website for more information about ordering a replacement battery Running on external AC power For information on connecting to AC power refer to the Setup Instructions poster provided in the computer box The computer does not use battery power when the computer is connected to AC external power with an approved AC adapter or an optional docking expansion device 36 Chapter6 Managing power Z WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external AC power under any of the following conditions Z AWARNING Do not charge the computer battery while you are onboard aircraft e When charging or calibrating a battery e When installing or modifying system software e When writing information to a dis
15. information Locating hardware To find out what hardware is installed on your computer 1 From the Start screen type c and then select Control Panel 2 Select System and Security and then in the System area click Device Manager A list displays all the devices installed in your computer Locating software A To find out what software is included on your computer from the Start screen right click using the mouse to display the apps and select the All apps icon Right side Component Description 1 Optical drive Reads and writes to an optical disc 2 Optical drive light e Green or amber The optical drive is being accessed e Off The optical drive is idle 3 Optical drive eject button Releases the disc tray 4 Power light e White The computer is on e Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power Finding your hardware and software information 3 4 Component Description 5 Hard drive light e Blinking white The hard drive is being accessed e Amber HP 3D DriveGuard has temporarily parked the hard drive NOTE For information about HP 3D DriveGuard see Using HP 3D DriveGuard on page 49 6 ote USB 2 0 port Connects an optional USB devi
16. receiving video information from the computer rr f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD p ii f7 Begins pauses or resumes playback of an audio CD a DVD or a BD Using the keyboard and mouse 29 Icon Key Description f8 Plays the next track of an audio CD or the next section of a DVD or a BD d f9 Decreases speaker volume incrementally as long as you hold down the key f10 Increases speaker volume incrementally as long as you hold down the key d f1 Mutes or restores speaker sound i I i f12 Turns the wireless feature on or off NOTE A wireless network must be set up before a wireless connection is possible Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to perform actions quickly Several shortcuts will help you with Windows 8 functions Press the Windows logo key H in combination with the key to perform the action For additional information on Windows 8 shortcut keys go to Help and Support From the Start screen type h and then select Help and Support Shortcut Keys Shortcut Key Description key m Returns you to the Start screen from an open app or the Desktop m Pressing the key again returns you to the previous screen PT c Opens the charms m PT d Opens the Desktop m i tab Switches between open apps m NOTE Continue to press this key combination until the app you want displays
17. s performance Your computer is like your physical work area The hard drive is the filing cabinet where you store your work and the memory is the desk where you work When your memory isn t big enough to hold all your work easily like a desk overflowing with work your productivity slows down A great solution to improve performance is to expand the amount of memory you have in your computer The computer has two memory module slots The memory module slots are located on the bottom of the computer under the service door The memory capacity of the computer can be upgraded by adding a memory module or replacing the existing memory module in one of the memory module slots Z WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object y NOTE To use a dual channel configuration with a second memory module be sure that both memory modules are identical To add or replace a memory module CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on or in the Sleep state If you are not sure whether the computer is o
18. same network 1 On the Desktop open File Explorer 2 Click the Share tab on the Libraries window and then click Specific people 3 Type a name in the File Sharing box and then click Add 4 Click Share and then follow the on screen instructions To share information from your Local Disk 1 On the Desktop open File Explorer 2 Click Local Disk C on the Libraries window 3 Click the Share tab and then click Advanced sharing 4 Onthe Local Disk C Properties window select Advanced Sharing 5 Check Share this folder To share drives on the same network 1 On the Desktop right click the Wireless icon y in the notification area 2 Select Open Network and Sharing Center 44 Chapter 7 Managing and sharing information 3 Under View your active networks select an active network 4 Select Change advanced sharing settings to set sharing options for privacy network discovery file and printer sharing or other network options Using optical drives 45 8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding memory It also provides information about updating your programs and drivers instructions for cleaning your computer and tips for traveling with your computer
19. software Software companies provide software updates to their products to correct security problems and improve functionality of the software Securing your wireless network When you set up your wireless network always enable security features For more information see Protecting your WLAN on page 15 Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering on page 63 Using an optional security cable lock A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see Getting to know your computer on page 3 1 Loop the security cable lock around a secured object 2 Insert the key 1 into the security cable lock 2 58 Chapter9 Securing your computer and information 3 Insert the security cable lock into the security cable slot on the computer 3 and then lock the securi
20. specifications life cycles and capacity To access battery information select the HP Support Assistant app on the Start screen and then select Battery and performance Conserving battery power Tips for conserving battery power and maximizing battery life e Lower the brightness on the display e Select the Power saver setting in Power Options e Remove the user replaceable battery from the computer when it is not being used or charged e Turn off wireless devices when you are not using them e Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port e Stop disable or remove any external media cards that you are not using e Before you leave your work initiate Sleep or shut down the computer Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the power meter icon on the Windows desktop shows a low or critical battery notification SYNOTE For additional information about the power meter see Using the power meter and power settings on page 33 The computer takes the following actions for a critical battery level e f Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information e f Hibernation is enabled and the computer is on or in
21. the Sleep state the computer initiates Hibernation Running on battery power 35 Resolving a low battery level Resolving a low battery level when external power is available e Connect an AC adapter e Connect an optional docking or expansion device e Connect an optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged user replaceable battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by pressing the power button Storing a user replaceable battery CAUTION To reduce the risk of damage to a battery do not expose it to high temperatures for extended periods of time If your computer will be unused and unplugged from external power for more than 2 weeks remove the battery and store it separately in a cool dry place to prolong the battery charge A stored battery should be checked every 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Disposing of a user replaceable battery A WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in
22. times to the disc Information on the disc can be erased The DVDs can be used in DVD R drives BD A Blu ray Disc holds more information than the other optical discs and they can used to record rewrite and play back high definition HD video Note the following when using BDs 42 Chapter 7 CyberLink PowerDVD is installed on the computer to play BD movies Playing most BD movie titles on an external display requires an HDMI digital connection The computer can support up to 1080p resolution on an external display which requires a 1080p capable HDTV or monitor Attempting to play a BD movie simultaneously on both the internal and an external display may cause an error so choose only one For copy protection purposes Advanced Access Content System AACS keys are integrated into the computer AACS keys require occasional renewal to support playback of new BD movie releases The CyberLink PowerDVD program will request an update to continue playback when Managing and sharing information such a BD movie release is inserted in the drive Follow the on screen instructions to install the update e If lines appear on the display when viewing a BD they may be caused by interference from the wireless network To resolve the issue close any open applications and turn off your wireless feature Inserting an optical disc 1 Turn on the computer 2 Press the release button 1 on the drive bezel to release the disc tray 3 Pull ou
23. Ap User Guide Copyright 2012 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition September 2012 Document Part Number 694360 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the computer please contact your loca
24. Bus USB flash drive connected to the USB port on your computer also allows quick data transfer Some devices use the computer s power to run others have their own power source Some devices come with software that must be installed Ey NOTE For information about connecting external wireless devices see Connecting to a network on page 13 NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions Using a USB device Most computers have more than one USB port because this versatile interface allows you to connect numerous kinds of external devices to your computer such as a USB keyboard mouse external drive printer scanner or USB hub Your computer has more than one type of USB port See Getting to know your computer on page 3 for the types of USB ports you have on this computer Be sure to purchase devices that are compatible with your computer Type Description USB 2 0 Transfers data at 60 MB s USB 3 0 Transfers data at 640 MB s USB 3 0 ports also known as SuperSpeed ports are also compatible with USB 1 0 and 2 0 devices Connecting a USB device Z CAUTION To reduce the risk of damage to a USB connector use minimal force to connect the device Using aUSB device 39 A Connect the USB cable for the device to the USB port Eyf NOTE The USB port on your computer may look slightly different from the illustrati
25. E You may be prompted for your permission or password when using Refresh See Windows Help and Support for more information From the Start screen type h and then select Help and Support To start Refresh 1 On the Start screen point to the far right upper or lower corner of the screen to display the charms 2 Click Settings 3 Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen 4 Under Refresh your PC without affecting your files select Get started and follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this section provides a speedy simple way to return the computer to its original state This option removes all personal data apps and settings from your computer and reinstalls Windows iy IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key or from the Start screen To use the f11 key 1 Press f11 while the computer boots or Press and hold f11 as you press the power button 2 Select Troubleshoot from the boot options menu 3 Select Reset your PC and follow the on screen instructions
26. Improving performance Everyone wants a fast computer and by performing regular maintenance tasks using tools such as Disk Defragmenter and Disk Cleanup you can drastically improve the performance of your computer Also as your computer gets older you might consider installing larger drives and adding more memory Handling drives Observe these precautions when handling drives Before removing or installing a drive shut down the computer If you are unsure whether the computer is off or in the Sleep state turn the computer on and then shut it down through the operating system Before handling a drive discharge static electricity by touching the unpainted metal surface of the drive Do not touch the connector pins on a removable drive or on the computer Do not use excessive force when inserting a drive into a drive bay When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives Remove media from a drive before removing the drive from the drive bay or traveli
27. Inserting and removing a digital storage card To insert a digital storage card CAUTION To reduce the risk of damage to the digital card connectors use minimal force to insert a digital card 1 Hold the card label side up with the connectors facing the computer 2 Insert the card into the digital storage slot and then press in on the card until it is firmly seated a A sound indicates that the device has been detected and a menu of options displays To remove a digital storage card Z CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the digital card 2 From the Desktop click the remove hardware icon in the notification area at the far right of the taskbar Then follow the on screen instructions 3 Press in on the card 1 and then remove it from the slot 2 On lt _ 2 Ey NOTE If the card is not ejected pull the card out of the slot Inserting and removing a digital storage card 41 Using optical drives An optical disc drive uses laser light to read or store large amounts of information Some drives can only read information but others can also write burn information onto a blank disc Use these tips for best performance of your optical drive When the battery is the only source of power be sure the battery is sufficiently char
28. ain an angle while removing the service door 4 SOBW 3 Disconnect the hard drive cable 1 from the computer Improving performance 47 4 Lift the hard drive at an angle 2 and remove the hard drive 3 5 Disconnect the hard drive cable 1 from the hard drive 6 Remove the front bumper 2 and the back bumper 3 from the hard drive 7 Remove the 4 screws 4 from the hard drive and remove the bracket 5 from the hard drive To install a hard drive reverse this procedure 48 Chapter 8 Maintaining your computer Using HP 3D DriveGuard HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions e You drop the computer e You move the computer with the display closed while the computer is running on battery power A short time after the end of one of these events HP 3D DriveGuard returns the hard drive to normal operation Ey NOTE Because solid state drives SSD lack moving parts HP 3D DriveGuard is unnecessary Ey NOTE Hard drives in the primary hard drive bay are protected by HP 3D DriveGuard Hard drives connected to USB ports are not covered by HP 3D DriveGuard For more information see the HP 3D DriveGuard software Help Using Disk Defragmenter As you use your computer over time the files on the hard drive become fragmented A fragmented drive means data on your drive is not contiguous Sequential and because of this t
29. ate is more recent than your BIOS make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Ey NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 From the Start screen type e and then select File Explorer 2 Click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions EY NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Updating the BIOS 61 Using System Diagnostics System Diagnostics allows yo
30. ate this guide To locate product details how to information and more use this table Resource Setup Instructions Contents e Overview of computer setup and features Windows 8 Basics guide e Overview of using and navigating with Windows 8 Help and Support To access Help and Support from the Start screen type h and then select Help and Support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html e Abroad range of how to information and troubleshooting tips Safety amp Comfort Guide To access this guide select the HP Support Assistant app on the Start screen select My computer and then select User guides or go to http Awww hp com ergo e Proper workstation setup e Guidelines for posture and work habits that increase your comfort and decrease your risk of injury e Electrical and mechanical safety information Worldwide support web page To get support in your language go to http Awelcome hp com country us en wwcontact_us html Regulatory Safety and Environmental Notices To access this guide select the HP Support Assistant app on the Start screen select My computer and then select User guides e Online chat with an HP technician e Email support e Find support telephone numbers e Locate HP service center locations e Important regulatory notices including proper
31. ay the charms Using TouchPad gestures 27 Top edge swipe The top edge swipe allows you to access All Apps available on the Start screen iy IMPORTANT When an app is active the top edge gesture varies depending on the app e Swipe your finger gently from the top edge to display available apps Left edge swipe The left edge swipe reveals your open apps so that you can switch to them quickly e Swipe from the left edge of the TouchPad to switch between apps 28 Chapter 5 Navigating using touch gestures pointing devices and the keyboard Using the keyboard and mouse The keyboard and mouse allow you to type select items scroll and to perform the same functions as you do by using touch gestures The keyboard also allows you to use action keys and hot keys to perform specific functions X TIP The Windows logo key za on the keyboard allows you to quickly return to the Start screen from an open app or the Desktop Pressing the Windows logo key again will return you to the previous screen NOTE Depending on the country or region your keyboard may have different keys and keyboard functions than those discussed in this section Using the action keys An action key performs an assigned function The icon on each of the f1 through f4 keys and f6 through f12 keys illustrates the assigned function for that key To use an action key function press and hold the key The action key feature is enabled at the factory Yo
32. c select models only e When running Disk Defragmenter on computers with internal hard drives e When performing a backup or recovery When you connect the computer to external AC power e The battery begins to charge e The display brightness increases e The power meter icon on the Windows desktop changes appearance When you disconnect external AC power the following events occur e The computer switches to battery power e The display brightness automatically decreases to save battery life e The power meter icon on the Windows desktop changes appearance Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e The computer does not turn on e The display does not turn on e The power lights are off To test the AC adapter 1 Shut down the computer 2 Remove the battery from the computer 3 Connect the AC adapter to the computer and then plug it into an AC outlet 4 Turn on the computer e fthe power lights turn on the AC adapter is working properly e fthe power lights remain off check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to make sure the connections are secure e __If the connections are secure and the power lights remain off the AC adapter is not functioning and should be replaced Contact customer support for information on obtaining a replacement AC power
33. cameras Ina PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in Help and Support From the Start screen type h and then select Help and Support Using the wireless controls You can control the wireless devices in your computer using these features e Wireless button wireless switch or wireless key referred to in this chapter as the wireless button e Operating system controls Using the wireless button Your computer has a wireless button one or more wireless devices and one wireless light All of the wireless devices on your computer are enabled at the factory so the wireless light is on white when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is white at least one wireless device is on If the wireless light is amber all wireless devices are off Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems
34. can use HP Recovery media to recover the original system This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly 1 2 3 If possible back up all personal files Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive and then restart the computer Insert the HP Recovery USB flash drive you created into a USB port on your computer and then restart the computer EY NOTE If the computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 68 Follow the on screen instructions Changing the computer boot order If computer does not restart in HP Recovery Manager you can change the computer boot order which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 2 3 4 5 Insert the HP Recovery media you created Restart the computer Press and hold esc while the computer is restarting and then press f9 for boot options Select the optical drive or USB flash drive you want to boot from Follow the on screen instructions Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive spac
35. ce NOTE For details about different types of USB ports see Using a USB device on page 39 7 AC adapter light e White The AC adapter is connected and the battery is charged e Blinking white The battery has reached a low battery level e Amber The AC adapter is connected and the battery is charging e Off The computer is using DC power 8 a Power connector Connects an AC adapter 9 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Left side Component Description 1 ioi External monitor port Connects an external VGA monitor or projector 2 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Chapter 2 Getting to know your computer Component 3 Hil HDMI port Description Connects an optional video or audio device such as a high definition television or any compatible digital or audio device 4 ovis RJ 45 network jack Connects a network cable 5 6 7 USB 3 0 ports 2 Audio in microphone jack Audio out headphone jack 8 D Digital Media Slot Connect optional USB 3 0 devices and provide enhanc
36. computer is off and unplugged from external power Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Removing a user replaceable battery 34 Z WARNING To reduce potential safety issues use only the user replaceable battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP CAUTION Removing a user replaceable battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work or shut down the computer through Windows before removing the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery Ey NOTE The battery release latch automatically returns to its original position Chapter 6 Managing power 3 Pivot the battery 2 upward and remove it 3 from the computer of A Finding battery information To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information select the HP Support Assistant app on the Start screen and then select Battery and performance HP Support Assistant provides the following tools and information about the battery e Battery test e Information on battery types
37. d the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide select the HP Support Assistant app on the Start screen select My computer and then select User guides 6 Chapter 2 Getting to know your computer Top TouchPad Component 1 2 TouchPad on off button TouchPad light Description Turns the TouchPad on or off e Amber The TouchPad is off Off The TouchPad is on 3 TouchPad zone Moves the on screen pointer and selects or activates items on the screen NOTE The TouchPad also supports edge swipe gestures For more information see Edge swipes on page 27 4 5 Left TouchPad button Right TouchPad button Functions like the left button on an external mouse Functions like the right button on an external mouse Top 8 Component 1 d Power light Description White The computer is on Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power 2 Caps lock light White Caps lock is on which switches the keys to all capital letters 3 49 Mute light Amber Computer sound is off
38. e iy IMPORTANT Removing the HP Recovery partition means you can no longer use Windows Refresh the Windows Remove everything and reinstall Windows option or the HP Recovery Manager option for minimized image recovery Create HP Recovery media before removing the Recovery partition to ensure you have recovery options see Creating HP Recovery media on page 64 Follow these steps to remove the HP Recovery partition 1 2 From the Start screen type recovery and then select HP Recovery Manager Select Remove Recovery Partition and follow the on screen instructions to continue 68 Chapter 11 Backing up restoring and recovering 12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 18 5 V dc 3 5 A or 19 5 V dc 3 33 A 65 W 19 V dc 4 74 Aor 19 5 V dc 4 62 A 90 W OCO DC plug of external HP power su
39. e Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible by briefly pressing the power button 1 Save your work and close all open programs 2 From the Start screen point to the upper right or lower right corner of the screen 3 When the charms list opens click Settings click the Power icon and then click Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided e Press ctrl alt delete click the Power icon and then select Shut Down e Press and hold the power button for at least 5 seconds e Disconnect the computer from external power e Remove the battery 38 Chapter6 Managing power 7 Managing and sharing information Drives are digital storage devices that help you store manage share and access information Your computer has an internal hard drive or that stores your computer s software and operating system as well as provides storage for all of your personal files Your computer also has a built in optical drive that allows you to read or write to a CD DVD or on select models Blu ray Disc BD to play and record audio and video For added capacity or functionality connect an external drive purchased separately such as an optical drive or hard drive or insert a digital storage card to import information directly from your phone or camera A Universal Serial
40. e same password for a Setup Utility BIOS feature and for a Windows security feature Use the following tips for creating and saving passwords e To reduce the risk of being locked out of the computer record each password and store it in a secure place away from the computer Do not store passwords in a file on the computer e When creating passwords follow requirements set by the program e Change your passwords at least every three months e An ideal password is long and has letters punctuation symbols and numbers e Before you send your computer for service back up your files delete confidential files and then remove all password settings For additional information about Windows passwords such as screen saver passwords from the Start screen type h and then select Help and Support Using passwords 55 Setting Windows passwords Password Function User password Protects access to a Windows user account Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility BIOS contents Setting Setup Utility BIOS passwords Password Function Administrator password e Must be entered each time you access Setup Utility BIOS e f you forget your administrator password you cannot access Setup Utility BIOS NOTE The administrator password can be used in place of the power on password NOTE Your administrator password is not
41. eate a backup of your personal information Windows File History can be set to regularly and automatically back up files from libraries desktop contacts and favorites If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin or if files become corrupted you can restore the files that you backed up using File History Restoring files is also useful if you ever Creating recovery media and backups 63 choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager Ef NOTE File History is not enabled by default so you must turn it on For more information and steps for enabling Windows File History see Windows Help and Support From the Start screen type h and then select Help and Support Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs HP Recovery media can also be used to customize the system or aid in the replacement of a hard drive e Only one set of HP Recovery media can be created Handle these recovery tools carefully and keep them in a safe place e HP Recovery Manager examines the
42. ecurity Cable lOCK o isvssdessscsersanecedeinyneecdatedvvaancuatocreyadancustevevaaededocveyaeudedeeevevaeenecveaae 58 10 Using Setup Utility BIOS and System Diagnostics ceccccssesseeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeeeseneeeeeeeneeeeeeeees 60 Starting Setup Utility BIOS renias iiA AA AEA E AE E AAA 60 Updating the BIOS cerieirar aiaa a A a 60 Determining the BIOS Version 00 2 c2 cceccceeeeeeedenneeeseneecenteeeeenedeeenteesedeeceeteeeenneesensegeneeeeennee 60 Downloading a BIOS update ciiise ia a NAE AE AN ENAA 61 Using System Diagnostics 0 0 2 cceeeceeeeeeeeee eee eeeeeee eee eeeeeee eee Kinin NEENA ARNAN dnan 62 11 Backing up restoring ANd recovering ccccessesseeeeeeeseeeeeeeeseeceeeeeeeeseseneeecensaeeeeeeeeeeaeeeeeeeeessaeeeesnseeeseneeens 63 Creating recovery media and backups cccceeeeeeeeeeeeeeee eee eeeeeaeeeeseeeaaeeeeseeeaeeeeeseeedaeeeeeeeeniaeeeeseaes 63 Creating HP Recovery Media ccccieree eee etter e ee ieee eerie nese eee TARNA RRRA 64 Restore and TeCOVENY sicssssciientectiie nde EOE TETEA RA 65 Using Windows Refresh for quick and easy recovery c cece eeeteeeeeeeeeeeeeeettaeeeeeeeeeeeenaaes 66 Remove everything and reinstall WiNdOWS ssssseeesssssrirsssseerrrsstterrrssttrnnnssttntnnsssteennssnenn 66 Recovering using HP Recovery Manager ssssssssecerisreerrrnrsseeernnesrsrrndnsennneaeiannnaatinnaeaenna 67 What you need to KNOW s essssssseisssesrrsssseerrrssttrtnnstttntntnttnu
43. ed USB power performance NOTE For details about different types of USB ports see Using a USB device on page 39 Connects an optional computer headset microphone stereo array microphone or monaural microphone Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to a headphone jack the computer speakers are disabled Supports the following digital card formats e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card e Secure Digital Extended Capacity SDxC Memory Card e MultiMediaCard MMC Left side 5 Display Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs 2 Internal microphone 1 Records sound 3 HP TrueVision HD Webcam Records video captures still photographs and allows you to video conference and chat online using streaming video To use the webcam from the Start screen type c and then select CyberLink YouCam 4 Webcam light On The webcam is in use The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately aroun
44. eeeeaeeeeeeeeeaaaeeeeeeeeeaaees 3 Locating Nard Ware cerrar tanni a aia 3 LOCALING SOWA S eere E aia talseeceadvaheacasensaueaeane 3 RIOM SIG hosii A A EA E iaadeuheadennacdenaaties 3 Mea a E E T EE O E E TTE ET E TE TT E T 4 DISPIS deed ston nes ondeeds Gop antssaabessnevape ace teaGees odemeseaeeet 6 TOD cacy thsdtans la a tau danadans ue haewetansas havantaue ns ddan tensa atentakeaa shines saasadaswstansng hen canna AE 7 TouchPad ennan R A A A 7 LUM A TIE I E T E wane sot ader A T PE AT A N T 8 Butt ns and speakerS onecrenienennaa a atalanien seed Mdacseanaa a a 9 OVS AEN AEE EEE E A EO E AP E A T E ES 10 POROM ecis a E E T E E E E E 11 Labels deanei Aaaa E AA EE A A les 12 3 Connecting Oane Work ssns N aaO aaa 13 Connecting to a wireless network 000 0 cece eee etter eee etn e ee eee e eee e et ne tees eet ae eee eeenae eee eeeaaeeeeeeeaeeeneniaees 13 Using the wireless controls 00 0 0 eee eeeeeee eee eeeenaee eee eeeaaaeeeeeeeeaaaeeeeeseeaaeeeeeseeeiaeeeeeenenaaes 13 Using the wireless DUTON ee cc eceeneeeeeeeence eter eeeeaaaeeeeeeeeaaeeeeeeeeeiaeeeeeeeeeaas 13 Using operating system Controls 2 0 0 0 eceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeteeeeaaeees 13 Using a WLAN serioak Mcduieasdavhautcande acaedanes is EA 14 Using an Internet service provider seessseeeessrressesrrnesesennnaarnnnnaaatennnaannannaaaeeena 14 Setting up a WLAN crsccccrdmeeniriiin iTA 15 Configuring a wireless router sesesssseseeerrra
45. eeeececeeeeee tere eette teeter etaaeeeeeeeeeiaeeeeeeeeetiaeeeeeeee 41 USING OPUCAl GIVES sorrie inii AAT dad 42 Inserting an Optical CISC 2 02 ceceeeeeee eee e cece etter eeeeeeeee eee eeaeeeeeeeeeeeeaeeeeeetesnaeeeeeeseeaaeeees 43 Removing an optical dis s cdaiscdedecder aster An EEEE E 43 Sharing data and drives and accessing software 0 0 cee cenneeeeeeeeeetaeeeeeeeeeenaeeeeeeeeeeaas 44 0 Maintaining your computer cc ndas cies ncdastack cnddecssexnnetas E NENT 46 Improving performance sissien e aa ea E E Ea eaaa E EES 46 Handling dives soreccprirnnan che deckees dadessauaeet ates acueectnassetecdendessnueedandssbaeeetaneasiasescandeacasecrs 46 Replacing a Nand Orv vicas faiievecscedesuecesbevedanuest ogaflatssavevueaae snueeteass deeadedeeasesualedestaanadadeetianads 46 Using HP 3D DiriveGuard wi catuieeesciieec eA ETE ETEA 49 Using Disk Defragmenter 00 0 0 cece eeeeeeee rete cette eee eeeeaaeeeeeeeaaeeeeeeeeaaeeeeseeiaeeeeeeeeianeeeeseaes 49 Using Disk Cleanup se ciex cos accceeiesadacaedcented pence vuedau sa deoeveaausapeceuey eeddces veces dvacetegeaued Med ddasvenanns 49 Adding or replacing memory modules ccceeeeeeeeeee eee eeeeeeeeeeeeeeeeeeeeeeeeeteeeeaaeeeeeteeenaaeeees 50 Updating programs and drivers cece eect eee eeeee nese ee eeneeee eee eeceeeeeeeeseceaeeeeeeeneaeeeeeseeeaeeeseneaaees 52 Cleaning YOUN compter cerren E E TA E E 53 Cleaning the display sides and COVED cccceceeeeeeeeee
46. eeenae sees eeeeaaeeeeeeeeeiaeeeeeseeenaaees 31 6 Managing POWER es iicssisicscctescscceccasiiiceccdcaiscivncsdi ic cciceden icccecd li sedcnnes dad kcanndad steed Ab eceneds bckced dis dived iia 32 Initiating Sleep and Hibernation ccc eee etter eee ene eset NA NARREA EROON AAAA AE 32 Initiating and exiting Sleep ices naire ace eE EEEE EEE EEE 32 Enabling and exiting user initiated hibernation eeessseseeeeeeeeerrresserrrssseetrrrsssrnrrssseerenns 33 Setting password protection on wakeup cceccccceeceeeeeeeeeeeeeeeceeeeeeaaeaaecaeeeeeeeeeeeeeeteneenees 33 Using the power meter and power settings 2 0 0 0 ecceceeeeeeeeee tere eeeeeeeeeeeeeeeeaeeeeeeeneeaeeeeeseeaaeeeeeeeeaeeees 33 Selecting a power plan ccccecceeceeeceecee eee aeeee eee e cece eee e ee tae taaeeaaaeaanaaeeeeeeeeeeeeeeeeeeeesensecsaccneceeeeeseneeess 34 Running on battery power si siic2e4sivadeecececivadeeced send ia ST a TE aE EA NNE A ESEE 34 Removing a user replaceable battery eeeeesseeessrressererrreesrsrnnaseirareernnnnasaatannnnadnnnnnanenanaa 34 vi Finding battery information essaiera ninia AA ATAA A 35 Conserving battery power sica a T R 35 Identifying low battery levels esnssssecereeerssrrnsseerrrieerinnnasstninneadinnnnaaatananneinnannaanaannnae 35 Resolving a low battery level oo cece eeeennee tere eee eaaeeeeeeeeeaaeeeeeeeeaaeeeeeeeeeiaeeeeeeeeenaees 36 Resolving a low battery level when external power is available
47. enadeeddeessieleces 21 Configuring HDMI audio settings eessrsirisciirnreceeninii inenen 22 Using Intel Wireless Display select models only cccceceeeeeeeeeeeeeeeeeeeeeneeeeeeeteeeeaaeeees 23 Managing your audio and video Tiles 2 cece anini aninga A A EER AS 23 5 Navigating using touch gestures pointing devices and the keyboard cccccsesseeeeensseeeneeeeeeneeeeeeeees 24 Using the TouchPad sor iaaa AA AN EAN 24 Turning the TouchPad Off OF ON sessisisirianarininiiriiisiiavniiiaaannirinnniai aduidi aiaia iridna 24 Using TouchPad Gestures cenie E T inceeuy sth caedeedsanweaeddlanceecceaters ees 24 TAPPING seinn ea aa aa aa a a aea aa a 25 Seo T a EE E O dak oe E T E E YE EET E T 26 PINGHING ZOOMMING erreke newsbietedsaeceiateiaevesdigdtae selegeaeeacdogess 26 Edge SWIPES soirs an a det aeieiaeocds eaten aes 27 Right edge SWIDE escncicsssnincrniniiereniii a 27 Top edge SWipe ees 28 Left edge SWIPE snadia aan ANNA AA 28 Using the keyboard and MOUSE 0 0 0 cece cence ee teeeeee tere eeeeeeeeeeeneeeeeeeceaeaeeeeceeeaaeeeeseeeaaeeeeseenaaeereeeaeees 29 Using ihe achom KEYS creceron E easucdeaeeeelgaeecanareae 29 Using Microsoft Windows 8 shortcut keys 0000 0 eceeeeeeeeeeeeeeeee tees eeeeeeeeeeeeeseeeeaaaeeeeeeeeenaaees 30 Using the hot Keys o ce esce secs J vnecec cceessael Se cceeesasdeechscaesaetectceecusaegendchssenasediacccdeeaediasssteaeasieeed 30 Using the integrated numeric keypad 0 cece eeeeeee eter e
48. er 12 service label computer 12 service labels locating 12 setting password protection on wakeup 33 setup of WLAN 15 Setup Utility BIOS passwords 56 shipping the computer 53 Shortcut keys Windows 8 shortcut keys 30 shutdown 38 Sleep exiting 32 initiating 32 slots Digital Media 5 security cable 4 software CyberLink PowerDVD 23 Disk Cleanup 49 Disk Defragmenter 49 software updates installing 57 speakers connecting 19 speakers identifying 9 19 Start screen accessing 29 storing a battery 36 supported discs recovery 64 system information hot key 31 system recovery 67 system restore point creating 63 restoring 65 T tapping touch gesture 25 temperature 36 testing an AC adapter 37 toolbars access 27 top edge swipe 28 touch gestures 24 pinching 26 scrolling 26 tapping 25 zooming 26 TouchPad 24 buttons 7 TouchPad gestures 24 TouchPad light 7 TouchPad on off button 7 24 TouchPad reader light 8 TouchPad zone identifying 7 traveling with the computer 12 36 53 turning off the computer 38 U unresponsive system 38 USB 2 0 ports identifying 4 18 USB 3 0 ports identifying 5 19 USB cable connecting 40 USB devices connecting 39 description 39 removing 40 USB hubs 39 using external AC power 36 using passwords 55 V vents identifying 4 11 VGA port connecting 21 video 20 WwW warranty period label 12 webcam using 19 webcam light identifying 6 18 webcam identify
49. es where the hard drive is corrupted or has been replaced HP Recovery media you create will provide the following recovery options e System Recovery Reinstalls the original operating system and the programs that were installed at the factory e Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications e Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 64 2 As you add hardware and software programs create system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A system restore point contains information that Windows uses such as registry settings Windows creates a system restore point for you automatically during a Windows update and during other system maintenance such as a software update security scanning or system diagnostics You can also manually create a system restore point at any time For more information and steps for creating specific system restore points see Windows Help and Support From the Start screen type h and then select Help and Support 3 As you add photos video music and other personal files cr
50. ff turn the computer on by pressing the power button Then shut down the computer through the operating system 1 Save your work and shut down the computer Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Remove the battery from the computer See Removing a user replaceable battery on page 34 2 3 4 Turn the computer upside down on a flat surface 5 6 Loosen the captive screw to release the service door 1 50 Chapter 8 Maintaining your computer 7 Slide the service door forward slightly 2 lift the front right corner of the service door 3 and then maintain an angle while removing the service door 4 SOOM 8 If you are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up b Grasp the edge of the memory module 2 and then gently pull the module out of the memory module slot CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module To protect a memory module after removal place it in an electrostatic safe container Improving performance 51 9 Insert anew memory module Z CAUTION To prevent damage to the memory module hold the memory module by the edges 0 nly Do not touch the components on the memory module a Align the notched
51. gain will return you to the previous screen If you haven t already done so connect to a wired or wireless network See details in Connecting to a network on page 13 Become familiar with the computer hardware and software Go to Getting to know your computer on page 3 and Enjoying entertainment features on page 18 for information Update or purchase antivirus software Learn more at Using antivirus software on page 57 Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 63 Fun things to do You know that you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV or gaming console For more information see Connecting an HDMI device You know you can listen to music on the computer But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world See Using audio You know you can create a powerful presentation with Microsoft applications But did you know you can also connect to a projector to share your ideas with a group See Connecting a VGA monitor or projector on page 21 Use the TouchPad and the new Windows 8 touch gestures for smooth control of images and pages of text See Using touch gestures Best practices 1 2 More HP resources You have already used Setup Instructions to turn on the computer and loc
52. ged before writing to media Do not type on the keyboard or move the computer while an optical drive is writing to a disc The write process is sensitive to vibration Make sure you have installed the latest software updates for the drive If the disc you are using is not clean wipe it with a dry lint free soft cloth Your computer may include an optical drive that supports one or more of the following disc technologies CD A compact disc stores data that is read by a laser from the optical disc drive The following CD formats are available CD Recordable CD R which allows the computer to read information and to record information one time on the CD Once the information is recorded on the CD R disc it cannot be changed or erased it is permanent CD Re Writable CD RW which allows you to read information and record information many times to the CD Information on the CD can be erased DVD A digital video disc is a high capacity optical disc It can store more information than a CD A double sided DVD can store up to 17 GB The following DVD formats are available o DVD Recordable DVD R or DVD R which allow the computer to read information and to record information one time on the DVD After the information is recorded on the disc it cannot be changed or erased it is permanent The DVDs can be used in DVD R drives DVD Re Writable DVD RW or DVD RW which allow to read information and record information many
53. he hard drive works harder to locate files thus slowing down the computer Disk Defragmenter consolidates or physically reorganizes the fragmented files and folders on the hard drive so that the system can run more efficiently EY NOTE It is not necessary to run Disk Defragmenter on solid state drives After you start Disk Defragmenter it works without supervision However depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Connect the computer to AC power 2 From the Start screen type disk select Settings and then select Defragment and optimize your drives 3 Follow the on screen instructions For additional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 From the Start screen type disk select Settings and then select Free up disk space by deleting unnecessary files 2 Follow the on screen instructions Improving performance 49 Adding or replacing memory modules Adding memory can help improve your computer
54. he keyboard Your computer also has special action keys or hot key functions on the keyboard to perform routine tasks Your computer also has an integrated numeric keypad Using the TouchPad The TouchPad allows you to navigate the computer with simple finger movements You can customize the touch gestures by changing settings button configurations click speed and pointer options From the Start screen type c to display the Apps list Select Control Panel and then select Hardware and Sound Under Devices and Printers select Mouse Turning the TouchPad off or on To turn the TouchPad off or on quickly double tap the TouchPad on off button The TouchPad light is off when the TouchPad is on 2X PY S gt The TouchPad supports a variety of gestures that let your fingers scroll swipe pinch and rotate to manipulate items on the screen Using TouchPad gestures A TouchPad allows you to control the pointer on the screen using your fingers 29 TIP Use the left and right buttons on the TouchPad as you would use the corresponding buttons on an external mouse 24 Chapter 5 Navigating using touch gestures pointing devices and the keyboard Ey NOTE TouchPad gestures are not supported in all programs To view a demonstration of each gesture 1 From the Start screen type c to display the Apps list Select Control Panel and then select Hardware and Sound 2 Select Synaptics TouchPad 3 Click a gesture to ac
55. he software from the manufacturer s website or reinstall the software from the media provided by the manufacturer Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues HP Recovery media must be used if the computer hard drive fails To use the Factory Reset or System Recovery options you must use HP Recovery media If the HP Recovery media do not work you can obtain recovery media for your system from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http Awelcome hp com country us en wwcontact_us html iy IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning recovery back up any personal data you wish to retain Using the HP Recovery partition to recover a minimized image select models only The HP Recovery partition select models only allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive This type of recovery can only be used if the hard drive is still working To start HP Recovery Manager from the HP Recovery partition 1 Press f11 while the computer boots or Press and hold f11 as you press the power button Select Troubleshoot from the boot options menu Select HP Recovery Manager and follow the on screen instructions Restore and recovery 67 Using HP Recovery media to recover You
56. heck carry on baggage use X rays instead of magnetism and do not damage drives e Ifyou plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discretion of the airline e Ifthe computer will be unused and disconnected from external power for more than 2 weeks remove the battery and store it separately e Ifyou are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE e Ifthe computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use your computer before you turn it on e Ifyou are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary A WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances 54 Chapter 8 Maintaining your computer 9 Securing
57. ing 6 18 Windows backup 64 File History 64 65 Refresh 65 66 reinstall 65 66 remove everything and reinstall option 66 reset 66 restoring files 65 system restore point 63 65 Windows applications key identifying 10 Windows logo key 29 Windows logo key identifying 10 Windows passwords 56 Windows updates installing 57 Wireless Assistant software 13 wireless button 13 wireless certification label 12 Index 73 wireless controls button 13 operating system 13 Wireless Assistant software 13 wireless light 8 13 wireless module compartment identifying 11 wireless network WLAN connecting 16 corporate WLAN connection 16 equipment needed 15 functional range 16 public WLAN connection 16 security 15 using 14 wireless network securing 58 WLAN antennas identifying 6 WLAN device 14 WLAN label 12 Z zooming touch gesture 26 74 Index
58. interchangeable with an administrator password set in Windows nor is it displayed as it is set entered changed or deleted NOTE If you enter the power on password at the first password check you must enter the administrator password to access Setup Utility BIOS Power on password e Must be entered each time you turn on or restart the computer e f you forget your power on password you cannot turn on or restart the computer NOTE The administrator password can be used in place of the power on password NOTE A power on password is not displayed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS 1 Tostart Setup Utility BIOS turn on or restart the computer quickly press esc and then press 10 2 Use the arrow keys to select Security and then follow the on screen instructions Your changes take effect when the computer restarts Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your computer to computer viruses spyware and other online threats To help protect your computer Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer To provide ongoing protection against newly discovered viruses and other security risks security software must be kept up to date It is strongly recomme
59. ion also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the arrow keys to select Exit select Exit Discarding Changes and then press enter 60 Chapter 10 Using Setup Utility BIOS and System Diagnostics Downloading a BIOS update Z CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep Do not insert remove connect or disconnect any device cable or cord 1 From the Start screen select the HP Support Assistant app 2 Click Updates and tune ups and then click Check for HP updates now 3 Follow the on screen instructions 4 Atthe download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the upd
60. ist 4 Click Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then click OK to complete the connection Ey NOTE If no WLANs are listed you may be out of range of a wireless router or access point Ey NOTE If you do not see the WLAN you want to connect to from the Desktop right click the network status icon and then select Open Network and Sharing Center Click Set up a new connection or network A list of options is displayed allowing you to manually search for and connect to a network or to create a new network connection After the connection is made place the mouse pointer over the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection Ey NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers desktop notebook PDA e Phones cellular cordless smart phone e Imaging devices printer camera e Audio devices headset speakers e Mouse Bluetooth devices provide peer to peer capability that
61. k OK 22 Chapter4 Enjoying entertainment features Using Intel Wireless Display select models only Intel Wireless Display allows you to transmit your computer content wirelessly to your receive display device such as HDTV monitor projector game console Blu ray player or DVR by using an optional wireless adapter purchased separately For details about using the wireless adapter see the manufacturer s instructions A To open Intel Wireless Display from the Start screen type w and then select Intel WiDi Ey NOTE Before using the wireless display feature be sure that your wireless device is turned on Managing your audio and video files CyberLink PowerDVD helps you manage and edit your photo and video collections A To open CyberLink Power DVD from the Start screen type c and then select CyberLink PowerDVD For more information about using CyberLink PowerDVD see the PowerDVD software Help Managing your audio and video files 23 5 Navigating using touch gestures pointing devices and the keyboard Your computer allows navigation using touch gestures in addition to the keyboard and mouse Touch gestures can be used on your computer TouchPad Ey NOTE An external USB mouse purchased separately can be connected to one of the USB ports on the computer Review the Windows 8 Basics guide included with your computer The guide provides information on how to perform common tasks using the TouchPad or t
62. l point of sale the seller Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents OD SPCR E MIRE SOMA IDG you coc cy su sesaorcscus au dun won easacaeas causa austaan susan auetwansuy anus geneous uxsesonnnd viavesennes vsemsetrvaveusdonmvaveusenmuincmeens uae 1 Best practices a ts Se aa ete toe En tua bag cans Sadan esac eee ean caee tua ane cei ete 1 FUN NGS TOGO osc cctueieesieceeeieiesaietisecvsaudbiges Aataved ceiualisi avsadetigeevsadebadd ecaiddeleeivsaduaytewatbbiiieadaseevandieaen 1 More HP TeSOUICES a 2accecccesencdaedssceencenevss E EAA EEGEN ANR EA EASAN AEA ERRE 2 2 Getma to KMOW your computer sran ooa aE Eo KROONDE ANS axe 3 Finding your hardware and software information cccccceceeeeecee eee eeeeeeeeeeeeeee
63. llows you to restore without the requirements of Windows Refresh or a reinstallation Windows creates system restore points automatically during a Windows update and other system maintenance events Even if you did not manually create a restore point you can choose to restore to a previous point automatically created For more information and steps for using Windows System Restore see Windows Help and Support From the Start screen type h and then select Help and Support If you want a quick and easy way to recover the system without losing your personal information settings or apps that came preinstalled on your computer or were purchased from the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 66 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and settings and reinstall Windows For more information see Remove everything and reinstall Windows on page 66 If you want to reset your computer using a minimized image you can choose the HP Minimized Image Recovery option from the HP Recovery partition select models only or HP Recovery media Minimized Image Recovery installs only drivers and hardware enabling applications Other applications included in the image continue to be available for installation through the Drivers and Applications Rein
64. modem install a network cable to connect your wireless router to the modem and test the Internet service Ey NOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place 14 Chapter 3 Connecting to a network Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider e A wireless router 2 purchased separately e A wireless computer 3 Ef NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration below shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP Configuring a wireless router For help in setting up a WLAN see the information provided by your router manufacturer or your ISP E NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network
65. n addition register to receive automatic update notifications when they become available Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition If you don t clean your computer dust and dirt particles can build up Z CAUTION Avoid using the following cleaning products to clean your computer Strong solvents such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons which can permanently damage the surface of the computer Cleaning the display sides and cover Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Allow the display to dry before closing the computer cover Use a pre moistened germicidal wipe to clean the sides and cover Fibrous materials such as paper towels can scratch the computer Ey NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad and keyboard Z CAUTION Never allow liquids to drip between the keys on the keyboard even when you are cleaning the computer This can permanently damage internal components e To clean and disinfect the TouchPad and keyboard use a soft microfiber cloth or a static free cloth without oil such as a chamois cloth moistened with an alcohol free glass cleaner or use an acceptable germicidal disposable wipe e To prevent keys from sticking and to remove dust li
66. nantttnnnnsttunnannttnn nante ee 67 Using the HP Recovery partition to recover a minimized image select models Ony oeri nE EEE AAAA 67 Using HP Recovery media tO recover sssssesseiiessseserrrrsstrtrrrsttttrrrsssttenrnnsnteen 68 Changing the computer boot order ssssssssresssessrrnnsannnssnnnnaaaattennnnaaannnnaninnannee 68 Removing the HP Recovery partition ss esssisinessrrinreinrinnnisnnenraannnna nn raAN nin NARAN NANENANE Nian 68 12 SpeciNcanonS sirae aa ses gaa aa aa E aAa a a AEN ARa SeA ARE O ERE Aa T NRE 69 IMPUt POWER vidasi neni a ae E sl E EE dad a EEE Eaa E aE TEN 69 Operating environne niesiony aain aE EEEE ATENEA EEA 69 13 Electrostatic DISCHAIGE siicciiccsiiceccccccisscnsdircessccnsdircesseecederdadenscceredadecoaseceddeoedsteasasooucdiedsdenccreteasenecaivasdssonedtcs 70 viii 1 Starting right This computer is a powerful tool designed to enhance your work and entertainment Read this chapter to learn about best practices after setup fun things to do with your computer and where to get more HP resources Best practices To get the most out of your smart investment after you set up and register the computer we recommend the following steps Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows features 29 TIP To quickly return to the computer Start screen from an open app or the Windows desktop press the Windows logo key on on your keyboard Pressing the Windows logo key a
67. nded that you upgrade 56 Chapter9 Securing your computer and information the security software trial offer or purchase the software of your choice in order to fully protect your computer Using antivirus software Computer viruses can disable programs utilities or the operating system or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused For more information about computer viruses from the Start screen type h and then select Help and Support Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider e __ Host based firewalls Software that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Windows and third party software installed on your computer should be regularly updated to correct security problems and improve software performance For more i
68. ndling components discharge static electricity by touching an unpainted metal surface of the component If you remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or installation contact support 70 Chapter 13 Electrostatic Discharge Index A AC adapter 4 AC adapter testing 37 action keys decrease screen brightness 29 functions 29 Help and Support 29 identifying 10 increase screen brightness 29 next track or section 30 play pause resume 29 previous track or section 29 switch screen image 29 using 29 volume down 30 volume mute 30 volume up 30 wireless 30 airport security devices 46 antivirus software using 57 Apps access 28 apps access 28 audio 19 audio functions checking 20 audio in microphone jack 5 audio out headphone jack 5 B back up personal files 64 backing up software and information 58 backups 63 battery conserving power 35 disposing 36 low battery levels 35 replacing 36 storing 36 battery bay 11 12 battery information finding 35 battery power 34 battery release latch 11 battery temperature 36 best practices 1 BIOS determining version 60 downloading an update 61 updating 60 Bluetooth device 13 16 boot order changing HP Recovery Manager 68 buttons left TouchPad 7 optical drive eject 3 power 9 right TouchPad 7 TouchPad on off 7 Cc cable network 17 cables USB 40 ca
69. nformation see Updating programs and drivers on page 52 Installing Windows updates Updates to the operating system and other software may have become available after the computer left the factory Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert To be sure that all available updates are installed on the computer observe these guidelines e Run Windows Update as soon as possible after you set up your computer From the Start screen type update select Settings and then select Windows Update e Run Windows Update monthly thereafter e Obtain updates to Windows and other Microsoft programs as they are released from the Microsoft website and through the updates link in Help and Support Installing software updates 57 Installing HP and third party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html At this location you can also register to receive automatic update notifications when they become available If you have installed third party software after you purchased your computer regularly update the
70. ng with shipping or storing a drive Do not type on the keyboard or move the computer while an optical drive is writing to a disc The write process is sensitive to vibration Before you move a computer that is connected to an external hard drive initiate Sleep and allow the screen to clear or properly disconnect the external hard drive Replacing a hard drive A CAUTION Drives are fragile computer components that must be handled with care Do not drop a drive place items on it or expose it to liquids or temperature or humidity extremes See Handling drives on page 46 for specific precautions when handling drives 46 Chapter 8 Maintaining your computer CAUTION To prevent information loss or an unresponsive system Before removing or installing a drive shut down the computer If you are unsure whether the computer is off or in the Sleep state turn the computer on and then shut it down through the operating system Save your work and shut down the computer Disconnect all external devices connected to the computer 1 2 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface 5 Remove the battery from the computer See Removing a user replaceable battery on page 34 Remove the hard drive 1 Loosen the captive screw to release the service door 1 2 Slide the service door forward slightly 2 lift the front right corner of the service door 3 and then maint
71. nrssnnasssennnnaanannnaaenennananannnaaaeennnnanaan 15 Protecting your WLAN s cccceccuces daaaes o R N T es 15 Connecting tora WLAN icc cisccceeestiiasececeets edeccesniaaacenceidadeceeeensdaceectintaceeeen navies 16 Using Bluetooth wireless devices select models Only cccececeeeeeeeeeeeeeeeeseeeeetsaeess 16 Connecting to a wired NetWOKK oecesiiscoias eais aA ERTE TARN ERARA AETR 16 Connecting to a local area network LAN ssssesssessssessrrrssssserrrssstirrrssstinrrssstennssntennnnnnt 17 4 Enjoying entertainment features cece sciseseececcusseseecensussesneceecensesercensenssine ca Ennan NE EEES Ea rrai 18 USING the wob coN zess a E steele be aeteey stabs 19 SIMO AU GIO sisia e a aaah detevidtuaes E a and eee eae aad 19 CONNECIING speak S 5 2 isisddececaeevvctudecacveecdidedes yeeduddacagesandcdyaaes EEA 19 Connecting headphones wi occ ssecenee pp nedecas eee dvdeaceee dandied a seadieaageg pentane coedediageeesietiageesue dee 20 CONNECHING a MICTOPNONG si ccs ce seed cete ccetneennth ccna doeeeecctaaecestecdaaeeessvicnaneeeseh ceaaaehesetcsaneeeeenecs 20 Checking the SOUnG icsteiesiacceedievesd cee aa i E OSE 20 USING VideO sione a angddacnbaniaaxeaaceanndadausdadundvadnnedaxsaneaeuadaaieacanzeaxearuaneeenss 20 Connecting a VGA monitor or projector seassssseeeeriseerssernssseernnenersnnnsaatenandaeinnnnnnataannnnnna 21 Connecing an HOMI dOviCE sencvivsidrecesseiscerides ve vetadectasviddacuanaivididuaassvivndi
72. nt and particles from the keyboard use a can of compressed air with a straw extension WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Traveling with or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe e Prepare the computer for traveling or shipping Back up your information to an external drive Remove all discs and all external media cards such as digital storage cards from the computer o Turn off and then disconnect all external devices Cleaning your computer 53 Remove any media from the drive before removing the drive from a drive bay Z CAUTION Perform this action before shipping storing or traveling with a drive This will help reduce the risk of damage to the computer damage to a drive or loss of information Shut down the computer e Take along a backup of your information Keep the backup separate from the computer e When traveling by air carry the computer as hand luggage do not check it in with the rest of your luggage Z CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that c
73. on in this section A sound indicates that the device has been detected Ey NOTE The first time you connect a USB device a message displays on the Desktop and an icon shows in the notification area letting you know that the device is recognized by the computer Removing a USB device CAUTION To reduce the risk of damage to a USB connector do not pull on the cable to remove the USB device CAUTION To reduce the risk of loss of information or an unresponsive system use the following procedure to remove the USB device safely 1 To remove a USB device save your information and close all programs associated with the device 2 From the Desktop click the hardware icon in the notification area at the far right of the taskbar A message Safely Remove Hardware and Eject Media displays Follow the on screen instructions Connecting a powered USB device A CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and its AC power cord is unplugged 1 Connect the device to the computer 2 Plug the device power cord into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device stop the device and then disconnect it from the computer To disconnect a powered external device turn off the device disconnect it from the computer and then unplug the AC power cord 40 Chapter 7 Managing and sharing information
74. only running on battery power and an AC power source is not available to charge the battery it is important to monitor and conserve the battery charge Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation Initiating Sleep and Hibernation Windows has two power saving states Sleep and Hibernation e Sleep The Sleep state is automatically initiated after a period of inactivity when running on battery power or on external power Your work is saved to memory allowing you to resume your work very quickly You can also initiate Sleep manually For more information see Initiating and exiting Sleep on page 32 e __Hibernation The Hibernation state is automatically initiated if the battery reaches a critical level In the Hibernation state your work is saved to a hibernation file and the computer powers down Ey NOTE If you want to initiate Hibernation manually you must enable Hibernation using Power Options For more information see Enabling and exiting user initiated hibernation on page 33 CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card 2z NOTE You cannot initiate any type of networking connection or perform any computer functions while the compute
75. overy Manager will finish burning the current DVD The next time you start HP Recovery Manager you will be prompted to continue and the remaining discs will be burned To create HP Recovery media 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Recovery Media Creation and follow the on screen instructions to continue If you ever need to recover the system see Recovering using HP Recovery Manager on page 67 64 Chapter 11 Backing up restoring and recovering Restore and recovery There are several options for recovering your system Choose the method that best matches your situation and level of expertise If you need to restore your personal files and data you can use Windows File History to restore your information from the backups you created For more information and steps for using File History see Windows Help and Support From the Start screen type h and then select Help and Support If you need to correct a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver From the Start screen type recovery select HP Recovery Manager and then select Drivers and Applications Reinstall and follow the on screen instructions If you want to restore the system to a previous state without losing any personal information Windows System Restore is an option System Restore a
76. password to be required on wakeup you must enter your Windows password before your work will return to the screen Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 2 3 5 From the Start screen type power select Settings and then select Power Options In the left pane click Require a password on wakeup Click Change Settings that are currently unavailable Click Require a password recommended Ey NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 Click Save changes Using the power meter and power settings The power meter is located on the Windows desktop The power meter allows you to quickly access power settings and view the remaining battery charge To display the percentage of remaining battery charge and the current power plan on the Windows Desktop point over the power meter icon To use Power Options or to change the power plan click the power meter icon and select an item from the list From the Start screen you can also type power select Settings and then select Power Options Different power meter icons indicate whether the computer is running on battery or external powe
77. pply Ey NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms Ey NOTE The computer operating voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Input power 69 13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions If removal or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before ha
78. ps lock light identifying 8 caring for your computer 53 charms access 27 checking audio functions 20 cleaning your computer 53 components bottom 11 display 6 leftside 4 right side 3 top 7 computer reset 66 computer traveling 36 configuring audio for HDMI 22 connecting toa WLAN 16 connector power 4 conservation power 35 corporate WLAN connection 16 critical battery level 35 CyberLink PowerDVD 23 D deleted files restoring 65 digital card inserting 41 Digital Media Slot identifying 5 Disk Cleanup software 49 Disk Defragmenter software 49 E edge swipe 27 electrostatic discharge 70 esc key identifying 10 external AC power using 36 external devices 40 external monitor port 4 21 external monitor port identifying 19 F f1 key 29 f10 key 30 f11 key 30 f12 key 30 f2 key 29 f3 key 29 f4 key 29 f6 key 29 f7 key 29 f8 key 30 f9 key 30 firewall software 57 fn key identifying 10 30 fun things todo 1 H hard drive HP 3D DriveGuard 49 hard drive bay identifying 11 hard drive light 4 HDMI configuring audio 22 HDMI port connecting 21 HDMI port identifying 5 19 Index 71 headphones connecting 20 Help and Support how to access 29 Hibernation exiting 33 initiated during critical battery level 35 initiating 32 33 high definition devices connecting 21 23 hot keys description 30 display system information 31 functions 30 using 30 HP 3D DriveGuard 49 HP and third party
79. r The icon also displays a message if the battery has reached a low or critical battery level Using the power meter and power settings 33 Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximize performance To change the power plan from the Start screen type power select Settings and then select Power Options The following power plans are available e HP Recommended recommended Automatically balances performance with energy consumption on capable hardware e Power saver Saves power by reducing system performance and screen brightness where possible e High performance Favors performance but may use more energy Your battery will not last as long between charges using this power plan Click Show additional plans to select this power plan You can also create your own power plan and customize it to how you use the computer for your needs To use Power Options from the Start screen type power select Settings and then select Power Options Running on battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power If the computer has a charged battery installed and the AC adapter is disconnected from the computer the computer automatically switches to battery power and the display brightness decreases to conserve battery life The battery in the computer slowly discharges when the
80. r is in the Sleep state or in Hibernation Initiating and exiting Sleep With the computer on you can initiate Sleep in any of the following ways e Close the display e From the Start screen point to the upper right or lower right corner of the screen When the charms list opens click Settings click the Power icon and then click Sleep To exit Sleep e Briefly press the power button e Ifthe display is closed open the display e Press a key on the keyboard e Tap or swipe the TouchPad When the computer exits Sleep the power lights turn on and the computer returns to the screen where you stopped working Ey NOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen 32 Chapter6 Managing power Enabling and exiting user initiated hibernation You can enable user initiated Hibernation and change other power settings and timeouts using Power Options 1 From the Start screen type power select Settings and then select Power Options from the list of applications 2 Inthe left pane click Choose what the power button does 3 Click Change Settings that are currently unavailable 4 Inthe When I press the power button area select Hibernate 5 Click Save changes To exit Hibernation briefly press the power button The power lights turn on and your work returns to the screen where you stopped working Eyf NOTE If you have set a
81. r through connected headphones To check the recording functions on your computer follow these steps 1 From the Start screen type s and then select Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to your desktop 3 Open a multimedia program and play the recording To confirm or change the audio settings on your computer 1 From the Start screen type c and then select Control Panel from the list of applications 2 Select Hardware and Sound and then select Sound Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV Most computers have a video graphics array VGA port which connects analog video devices Some computers also have a high definition multimedia interface HDMI port which allows you to connect a high definition monitor or TV iy IMPORTANT Be sure that the external device is connected to the correct port on the computer using the correct cable Check the device manufacturer s instructions 20 Chapter 4 Enjoying entertainment features Connecting a VGA monitor or projector To see the computer screen image on an external VGA monitor or projected for a presentation connect a monitor or p
82. reless compartment and memory module compartment CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support through Help and Support From the Start screen type h and then select Help and Support Bottom 11 Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer The labels are in easily accessible locations e Service label Provides important information including the following Ey NOTE Your label may look slightly different from the illustration in this section T i2 00a i Product XXXXXXXX DMC Warranty ly lyy Model 200000 Component 1 Product name 2 Serial number 3 Product number 4 Warranty period 5 Model description select models only Have this information available when you contact support The service label is located inside the battery bay of your computer e Regulatory label Provides regulatory information about the computer The regulatory label is located inside the battery bay e Wireless certification label or labels Provide information about wireless de
83. rements 17 network jack identifying 5 num lock key identifying 10 31 0 operating environment 69 optical disc inserting 43 removing 43 optical drive eject button identifying 3 optical drive light identifying 3 optical drive identifying 3 18 optional external devices using 40 original system recovery 67 P passwords Setup Utility BIOS 56 Windows 56 pinching touch gesture 26 ports external monitor HDMI 5 19 21 Intel Wireless Display 23 USB 2 0 4 18 USB 3 0 5 19 VGA 21 power battery 34 conserving 34 35 power button identifying 9 power connector identifying 4 power lights identifying 3 8 power meter 33 power plan 34 4 19 21 power settings 33 PowerDVD 23 product name and number computer 12 public WLAN connection 16 R recovery 65 66 discs 64 68 HP Recovery Manager 67 media 68 starting 67 supported discs 64 system 67 USB flash drive 68 using HP Recovery media 64 recovery media creating 64 creating using HP Recovery Manager 64 recovery partition 67 removing 68 recycle computer 65 66 refresh 66 computer 65 regulatory information regulatory label 12 wireless certification labels 12 remove everything and reinstall Windows 66 reset computer 65 66 steps 66 restore Windows File History 65 right edge swipe 27 RJ 45 network jack identifying 5 S scrolling touch gesture 26 security cable lock installing 58 security cable slot identifying 4 security wireless 15 serial numb
84. rojector to the computer s VGA port To connect a monitor or projector 1 Connect the VGA cable from the monitor or projector to the VGA port on the computer as shown IC 2 Press f4 to alternate the screen image between 4 display states e PC Screen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and external device e Extend View the screen image extended across both the computer and external device e Second screen only View the screen image on the external device only Each time you press f4 the display state changes Ey NOTE Adjust the screen resolution of the external device especially if you choose the Extend option From the Start screen type c and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution for best results Connecting an HDMI device Ey NOTE To connect an HDMI device to your computer you need an HDMI cable sold separately Using video 21 To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions 1 Connect one end of the HDMI cable to the HDMI port on the computer HDMI amp a 2 Connect the other end of the cable to the high definition TV or monitor 3 Press f4 to alternate the computer screen image between 4 display sta
85. rray microphone or monaural microphone 8 USB 3 0 ports 2 Connect optional USB 3 0 devices and provide SoS enhanced USB power performance NOTE For details about different types of USB ports see Using a USB device on page 39 9 HDMI port Connects an optional video or audio device such as Howl a high definition television any compatible digital or audio component or a high speed HDMI device 10 External monitor port Connects an external VGA monitor or projector IC 11 Speakers 2 Produce sound Using the webcam Your computer has an integrated webcam a powerful social networking tool that allows you to communicate up close with friends and colleagues next door or on the other side of the world With the webcam you can stream video with your instant messaging software capture and share video and take still photos A Tostart the webcam from the Start screen type c and then select CyberLink YouCam from the list of applications For details about using the webcam go to Help and Support On the Start screen type h and then select Help and Support Using audio On your HP computer you can play music CDs download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers
86. software updates installing 58 HP Recovery Manager 67 correcting boot problems 68 starting 67 HP Recovery media creating 64 recovery 68 HP Recovery partition 67 recovery 67 removing 68 hubs 39 l input power 69 installing critical updates 57 optional security cable lock 58 integrated numeric keypad identifying 10 31 integrated webcam light identifying 6 18 Intel Wireless Display 23 internal microphone identifying 6 18 Internet connection setup 15 Internet security software using 56 J jack audio in microphone 5 audio out headphone 5 72 Index network 5 RJ 45 network 5 K keyboard using 29 keyboard hot keys identifying 30 keypad integrated numeric 10 keys action 10 esc 10 fn 10 num lock 10 Windows applications 10 Windows logo 10 L labels regulatory 12 service 12 wireless certification 12 WLAN 12 LAN connecting 17 latch battery release 11 left edge swipe 28 lights AC adapter 4 caps lock 8 hard drive 4 mute 8 optical drive 3 power 3 8 TouchPad 7 8 webcam 6 18 wireless 8 low battery level 35 M maintenance Disk Cleanup 49 Disk Defragmenter 49 memory module inserting 52 removing 51 replacing 50 memory module compartment identifying 11 microphone connecting 20 minimized image creating 67 minimized image recovery 67 model description label 12 mouse using 29 mouse external setting preferences 24 music 19 mute light identifying 8 N network cable LAN requi
87. stall option in HP Recovery Manager For more information see Recovering using HP Recovery Manager on page 67 If you want to recover the computer s original factory partitioning and content you can choose the System Recovery option from the HP Recovery media For more information see Recovering using HP Recovery Manager on page 67 If you have replaced the hard drive you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive For more information see Recovering using HP Recovery Manager on page 67 If you wish to remove the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition on page 68 Restore and recovery 65 Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability the Windows Refresh option allows you to start fresh and keep what is important to you iy IMPORTANT Refresh removes any traditional applications that were not originally installed on the system at the factory Ey NOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See Help and Support for instructions on reinstalling traditional applications From the Start screen type h and then select Help and Support Ey NOT
88. t the tray 2 4 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up over the tray spindle Ey NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray Ey NOTE After you insert a disc a short pause is normal If you have not selected a media player an AutoPlay dialog box opens It prompts you to select how you want to use the media content Removing an optical disc 1 Press the release button 1 on the drive bezel to release the disc tray and then gently pull out the tray 2 until it stops Using optical drives 43 2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces Ef NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case Sharing data and drives and accessing software When your computer is part of a network you are not limited to using only the information that is stored in your computer Network computers can exchange software and data with each other Ey NOTE When a disc like a DVD movie or game is copy protected it cannot be shared To share folders or libraries on the
89. tes e PC screen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and external device e Extend View the screen image extended across both the computer and external device e Second screen only View the screen image on the external device only Each time you press f4 the display state changes Eyf NOTE Adjust the screen resolution of the external device especially if you choose the Extend option From the Start screen type c and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution for best results Configuring HDMI audio settings HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar and then select Playback devices 2 On the Playback tab select the name of the digital output device 3 Click Set Default and then click OK To return the audio stream to the computer speakers 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click Speakers and Headphones 3 Click Set Default and then clic
90. tivate the demonstration To turn the gestures off or on 1 From the Synaptics TouchPad screen select or clear the check box next to the gesture that you want to turn on or off 2 Click Apply and then click OK Tapping To make an on screen selection use the tap function on the TouchPad e Point to an item on the screen and then tap one finger on the TouchPad zone to make a selection Double tap an item to open it Ey NOTE Press and hold your finger on the TouchPad to open a help screen that provides information about the selected item Using TouchPad gestures 25 Scrolling Scrolling is useful for moving up down or sideways on a page or image e Place two fingers slightly apart on the TouchPad zone and then drag them up down left or right Pinching Zooming Pinching and zooming allows you to zoom in or out on images or text e Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart e Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together Ae 26 Chapter 5 Navigating using touch gestures pointing devices and the keyboard Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which lets you search share start apps access devices or change settings e Swipe your finger gently from the right edge to displ
91. to your computer by connecting them to a USB port or the audio out jack on your computer or on a docking station Using the webcam 19 To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Configuring HDMI audio settings on page 22 Before connecting speakers lower the volume setting Connecting headphones You can connect wired headphones to the headphone jack on your computer To connect wireless headphones to your computer follow the device manufacturer s instructions WARNING To reduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices Connecting a microphone To record audio connect a microphone to the microphone jack on the computer For best results when recording speak directly into the microphone and record sound in a setting free of background noise Checking the sound To check the audio functions on your computer follow these steps 1 From the Start screen type c and then select Control Panel from the list of applications 2 Select Hardware and Sound and then select Sound 3 When the Sound window opens select the Sounds tab Under Program Events select any sound event such as a beep or alarm and then click Test You should hear sound through the speakers o
92. ty cable lock with the key o _ a P 4 Remove the key and keep it in a safe place Using an optional security cable lock 59 10 Using Setup Utility BIOS and System Diagnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 Information about how to navigate in Setup Utility BIOS is located at the bottom of the screen y NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version informat
93. u can disable this feature in Setup Utility BIOS See Using Setup Utility BIOS and System Diagnostics on page 60 for instructions on opening Setup Utility BIOS and then follow the instructions at the bottom of the screen To activate the assigned function after you have disabled the action key feature you must press the fn key in combination with the appropriate action key CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Icon Key P fi Description Opens Help and Support which provides tutorials information about the Windows operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to support f2 Decreases the screen brightness incrementally as long as you hold down the key a f3 Increases the screen brightness incrementally as long as you hold down the key 1 f4 Switches the screen image between display devices connected to the system For example if a monitor is connected to the computer pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard This action key can also alternate images among other devices that are
94. u to run diagnostic tests to determine if the computer hardware is functioning properly To start System Diagnostics 1 Turn on or restart the computer quickly press esc and then press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions NOTE Ifyou need to stop a diagnostic test while it is running press esc 62 Chapter 10 Using Setup Utility BIOS and System Diagnostics 11 Backing up restoring and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to These tools will help you return your computer to a proper working state or even back to the original factory state all with simple steps This chapter provides information about the following processes e Creating recovery media and backups e Restoring and recovering your system Ey NOTE This guide describes an overview of backing up restoring and recovering options For more details about the tools provided see Help and Support From the Start screen type h and then select Help and Support Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup 1 After you successfully set up the computer create HP Recovery media This step creates a backup of the HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cas
95. vices and the approval markings of some of the countries or regions in which the devices have been approved for use Your computer model includes one or more wireless devices one or more certification labels are included with your computer You may need this information when traveling internationally Wireless certification labels are located inside the battery bay 12 Chapter 2 Getting to know your computer 3 Connecting to a network Your computer can travel with you wherever you go But even at home you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection This chapter will help you get connected to that world Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in your computer communicates with a wireless router or a wireless access point e Bluetooth device Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and
96. webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like a monitor projector or TV or speakers and headphones Here are some of the entertainment features on your computer Component Description 1 Internal microphone Records sound 2 HP TrueVision HD Webcam Records video captures still photographs and allows you to video conference and chat online using streaming video To use the webcam from the Start screen type c and then select CyberLink YouCam 3 Webcam light On The webcam is in use 4 a USB 2 0 port Connects optional USB devices NOTE For details about different types of USB ports see Using a USB device on page 39 5 Optical drive Reads and writes to an optical disc 18 Chapter 4 Enjoying entertainment features Component Description powered stereo speakers headphones earbuds a 6 ii Audio out headphone jack Produces sound when connected to optional headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 7 Audio in microphone jack Connects an optional computer headset microphone stereo a
97. your computer and information Computer security is essential for protecting the confidentiality integrity and availability of your information Standard security solutions provided by the Windows operating system HP applications the non Windows Setup Utility BIOS and other third party software can help protect your computer from a variety of risks such as viruses worms and other types of malicious code f IMPORTANT Some security features listed in this chapter may not be available on your computer Computer risk Security feature Unauthorized use of the computer Power on password Computer viruses Antivirus software Unauthorized access to data Firewall software Unauthorized access to Setup Utility BIOS settings and Administrator password other system identification information Ongoing or future threats to the computer Software updates Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable lock Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use th
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