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HP P2000 User's Manual

1. Table 12 LEDs HP P2000 G3 MSA Systems controller enclosure front panels Description Enclosure ID Definition Green On Enables you to correlate the enclosure with logical views presented by management software Sequential enclosure ID numbering of controller enclosures begins with the integer 1 The enclosure ID for an attached drive enclosure is nonzero Disk drive O nline Activity See Disk drive LEDs on page 58 Disk drive Fault UID See Disk drive LEDs on page 58 Unit Identification UID Blue Identified O ff Identity LED off Heartbeat Green The enclosure is powered on with at least one power supply operating normally O ff Both power supplies are off the system is powered off Fault ID Amber Fault condition exists The event has been identified but the problem needs attention O ff No fault condition exists HP P2000 G3 SAS MSA System User Guide 57 Disk drive LEDs 2 5 SFF disk drive Table 13 LEDs Disk drive LEDs Fault UID amber blue O nline Activity green Table 14 LEDs Disk drive combinations Online Activity green Fault UID amber blue On Off Blinking irregularly Off 3 5 LFF disk drive Description Normal operation The driv
2. ate yrs Rear panel view controller module The P2000 G3 MSA System controller module shown below is not proportionately sized relative to preceding controller enclosure views The controller module face plate is enlarged to show relevant detail P2000 G3 SAS MSA System controller module face plate 18 Components Rear panel components P2000 G3 SAS MSA System SFF and P2000 G3 SAS MSA System LFF 1 IO Lgs IOL ar H
3. sie gt a Zo est EN sle s gt nm Taki Server 1 Server 2 38 Connecting hosts Four servers one HBA per server dual path Server 1 Server 2 m J E O DJ b T CJ s y she E Felle Connecting remote management hosts The management host directly manages systems out of band over an Ethernet network 1 Connect an RJ 45 Ethernet cable to the network management port on each P2000 G3 MSA System controller 2 Connect the other end of each Ethernet cable to a network that your management host can access preferably on the same subnet EY NOTE Connections to this device must be made with shielded cables grounded at both ends with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and
4. 68 HP P2000 G3 SAS MSA System User Guide 9 10 Tables About this guide This guide provides information about hardware setup for the HP P2000 G3 SAS MSA System controller enclosures Intended audience This guide is intended for storage system administrators Prerequisites Prerequisites for installing and using this product include knowledge of Servers and computer networks Network administration Storage system installation and configuration Storage area network SAN management and direct attach storage DAS Relevant protocols Serial Attached SCSI SAS Ethernet Related documentation In addition to this guide please refer to online help and the following documents for this product HPMSA System Racking Instructions e HPP2000 G3 MSA Systems Installation Instructions e HPP2000 G3 MSA System Cable Configuration Guide HPP2000 G3 MSA System SMU Reference Guide HPP2000 G3 MSA System CLI Reference G uide HPP2000 G3 MSA System Event Descriptions Reference Guide You can find these documents from the M anuals page of the HP Business Support Center website http www hp com support manuals HP P2000 G3 SAS MSA System User Guide 11 Document conventions and symbols Table 1 Document conventions Convention Element Medium blue text Figure 1 Cross reference links and e mail addresses Medium blue underlined text W eb site addresses http www
5. I3 A ellas T as Je ilga A iy pa Hr elek dd D y d S JUR TE AU E m wi NS JOA Eu T Li E y n E m S c P Sp dap x v eie E e O LE Ey Y we ERR Table 16 LEDs HP P2000 6Gb rear panel Description Definition Power supply LEDs See Power supply LEDs on page 63 Unit Locator O ff Normal operation Blinking white Physically identifies the expansion module OK to Remove N ot implemented Fault Service Required Amber A fault has been detected or a service action is required Blinking amber Hardware controlled powerup or a cache flush or restore error Green Expansion module is operating normally Blinking green System is booting Off Expansion module is not O K SAS In Port Status Green Port link is up and connected O ff Portis empty or link is down SAS O ut Port Status Green Portlink is up and connected O ff Portis empty or link is down MSA70 3Gb drive enclosure A P2000 G3 MSA System controller can also be attached to an MSA70 3Gb drive enclosure running firmware version 2 18 or later For information about the MSA70 3Gb drive enclosure including detailed steps to upgrade the firmware see the HP StorageW orks 70 Modular Smart Array Enclosure User Guide located on the MSA2000 G2 Software Support Documentation CD shipped with your product or at http hp com support manuals
6. 54 Cooling fan sensors 54 Temperature sensors 4 aa ego Roc y Roe en A RA oa D CUL E eee SOR RR D a 55 Power supply module voltage sensors 55 A LED OSC irradia OQ dee edo e 57 Front panel LEDS weed a aaa da de UE had a i a a eh des dan Se ae ER ERO RO LE nd 57 4 Contents Diskdrive LEDS 25 45 bie seat dai a ie CC Rate Ro ARR ea aed ACER CR t is ac 58 Rear panel EDS esie A eedem Rx e en a Ro vocet res ee waded Ro e a 59 P2000 G3 SAS MSA System SFF and P2000 G3 SAS MSA System LFF 59 D2700 6Gb drive enclosure 61 P2000 6Gb 3 5 12 drive enclosure 61 MSA70 3Gb drive enclosure 61 MSA2000 3Gb 3 5 12 drive enclosure 62 Power supply LEDS 63 Environmental requirements and specifications 65 Safety requirements u uud u wa e de RR RC RR KE ea SS SP OR ee de KR I REOR RC os 65 Site requirements and guidelines 65 Site wiring and AC power requirements 65 Site wiring and DC power requirements 65 W eight and placement guideli
7. ay B I eee u Fault tolerant cabling gt a n see Out Drive enclosure IOM face plate key O P2000 6Gb drive enclosure Straight through cabling O D2700 6Gb drive enclosure MSA70 3Gb drive enclosure o MSA2000 3Gb drive enclosure Figure 10 Cabling connections between dual controllers and drive enclosures of mixed type The figure above shows a sample fault tolerant cabling scenario on left and a straight through cabling scenario on right Both diagrams show drive enclosures of mixed type Do not mix SAS11 and SAS2 0 expanders except as described in Additional cabling considerations on page 26 Avoid mixing them except when upgrading legacy systems In the illustration on the left note thatthe D2700 6G b drive enclosures could alternatively be cabled before the P2000 6Gb drive enclosures The illustration at the rightshows a D2700 6G b drive enclosure before a P2000 6Gb drive enclosure MSA70 3G b drive enclosure and MSA2000 3Gb drive enclosure N ote that the MSA2000 3G b drive enclosure is cabled after the other drive enclosures using straight through cabling Although 6G b drive enclosures can be cabled after an M SA70 3G b drive enclosure performance of the 6Gb devices will be limited to 3G b Ey IMPORTANT For comprehensive configuration options and associated illustrations refer to the HP P2000 G3 MSA System Cable Configuration G uide 32 Installing the enclosures Testing enclosure connection
8. TIP Generally when powering off you will reverse the order of steps used for powering on Power supply M any controller and expansion enclosures rely on the power cord for power cycling Connecting the cord from the PSU power cord connector to the appropriate power source facilitates power on whereas disconnecting the cord from the power source facilitates power off Figure 11 AC PSU To power on the system 1 Obtain a suitable AC power cord for each AC PSU that will connect to a power source HP P2000 G3 SAS MSA System User Guide 33 34 2 Plug the power cord into the power cord connector on the back of the drive enclosure see Figure 11 Plug the other end of the power cord into the rack power source W ait several seconds to allow the disks to spin up Repeat this sequence for each PSU within each drive enclosure 3 Plug the power cord into the power cord connector on the back of the controller enclosure see Figure 11 Plug the other end of the power cord into the rack power source Repeat the sequence for the controller enclosure s other PSU To power off the system 1 Stop alll O from hosts to the system 2 Shut down both controllers using either method described below Use SMU to shut down both controllers as
9. 22 0 Ib 9 9 kg chassis 47 0 Ib 21 3 kg 68 0 Ib 30 8 kg 1W eights shown are nominal and subject to variances W eights may vary due to different power supplies IO M s and differing calibrations between scales 3W eights may vary due to actual number and type of disk drives SAS SATA SSD installed Environmental requirements Table 21 Operating environmental specifications Specification Altitude To 10 000 feet 3 000 meters Temperature 419F to 104 F 5 C to 40 C Humidity 10 to 90 RH up to 1049F 40 C non condensing Shock 5 0 g 11 ms sine pulses X Y Z Vibration Shaped spectrum 5 Hz to 500 Hz 0 114 G pms total X Y Z Temperature is de rated by 3 69F 29C for every 3 281 feet 1 km above sea level Table 22 Non operating environmental specifications Specification Altitude To 39 370 feet 12 000 meters Temperature 40 F to 158 F 40 C to 70 C Humidity Up to 93 RH at 104 F 40 C non condensing Shock 15 0 g 11 ms sine pulses X Y Z Vibration Shaped spectrum 2 8 Hz to 365 4 Hz 0 852 G pms total horizontal 2 8 Hz to 365 4 Hz 1 222 G pms total vertical Site wiring and power requirements 68 Each enclosure has two power supply modules for redundancy If full redundancy is required use a separate power source for each module The AC power supply unitin each power supply module is auto r
10. www hp com support Collect the following information before calling Technical support registration number if applicable Product serial numbers Product model names and numbers Applicable error messages O perating system type and revision level Detailed specific questions For continuous quality improvement calls may be recorded or monitored Customer self repair HP customer self repair CSR programs allow you to repair your storage product If a CSR part needs replacing HP ships the part directly to you so that you can install it at your convenience Some parts do not qualify for CSR Your HP authorized service provider will determine whether a repair can be accomplished by CSR For more information about CSR contact your local service provider For N orth America see the CSR website http ww w hp com go selfrepair Product warranties For information about HP storage product warranties see the warranty information website http ww w hp com go storagewarranty Subscription service HP strongly recommends that customers sign up online using the Subscriber s choice web site http www hp com go e updates Subscribing to this service provides you with e mail updates on the latest product enhancements newest versions of drivers and firmware documentation updates as well as instant access to numerous other product resources After signing up you can quickly locate your products by selecting Bus
11. HP P2000 G3 SAS MSA System User Guide 61 MSA2000 3Gb 3 5 12 drive enclosure FU I T c d po 6 NT H x o CT ala SEE Eo og wa re rs A S O m IS sr sd i N ee lt L CZ ovp UT i a ZA rey il IT f TU LII mmn ao i i pou dou Il Er e qua admet ES SU a eee D pe OO E Y m Eu Do ao om We dB ji N i elit imal n wi d DO Su E jg IU a ao DO H F5 Ip ile lz e Inu Sap luar i EI CT ea o RU E 3 d e E x f x s ji Description Definition Power supply LEDs See Power supply LEDs on page 63 Unit Locator O ff Normal operation Blinking white Physically identifies the expansion module SAS In Port Status Green Portlink is up and connected Off Portis empty or link is down OK to Remove N ot implemented Fault Service Required Amber A fault has been detected or a service action is required Blinking amber Hardware controlled powerup or a cache flush or restore error G
12. The procedure below apples to P2000 G3 MSA controller enclosures configured with 6Gb SAS host interface ports 1 Haltall I O to the storage system 2 Check the host activity LED If there is activity halt all applications that access the storage system 3 Reseat the cable and inspectfor damage Is the host link status LED on Yes Monitor the status to ensure that there is no intermittent error present If the fault occurs again clean the connections to ensure thata dirty connector is not interfering with the data path e No Proceed to the next step 4 Move the cable to a port with a known good link status 52 Troubleshooting This step isolates the problem to the external data path host cable and host side devices or to the controller module port Is the host link status LED on Yes You now know that the host cable and hostside devices are functioning properly Return the cable to the original port If the link status LED remains off you have isolated the fault to the controller module s port Replace the controller module e No Proceed to the next step 5 Verify that the switch if any is operating properly If possible test with another port 6 Verify that the HBA is fully seated and that the PCI slot is powered on and operational 7 Replace the HBA with a known good HBA or move the host side cable to a known good HBA Is the host link status LED on e Yes You have isolated the fault to the HBA Replace the HBA
13. e No Itis likely that the controller module needs to be replaced 8 Move the cable back to its original port Is the host link status LED on e No The controller module s port has failed Replace the controller module Yes Monitor the connection for a period of time It may be an intermittent problem which can occur with damaged cables and HBAs Isolating a controller module expansion port connection fault During normal operation when a controller module s expansion portis connected to a drive enclosure the expansion port status LED is green If the connected port s expansion port LED is off the link is down Use the following procedure to isolate the fault This procedure requires scheduled downtime amp NOTE Do not perform more than one step ata time Changing more than one variable at a time can complicate the troubleshooting process 1 Haltall I O to the storage system 2 Check the host activity LED If there is activity halt all applications that access the storage system 3 Reseat the expansion cable and inspect it for damage Is the expansion port status LED on Yes Monitor the status to ensure there is no intermittent error present If the fault occurs again clean the connections to ensure that a dirty connector is not interfering with the data path e No Proceed to the next step 4 Move the expansion cable to a porton the RAID enclosure with a known good link status This step isolates the
14. Host 6G b SAS Link Activity Blinking Link has I O activity ports 1 4 O ff Link is idle O K to Remove O ff The controller module is not prepared for removal Blue The controller module is prepared for removal Unit Locator O ff Normal operation Blinking white Physically identifies the controller module O ff Controller module is not O K Blinking green System is booting Green Controller module is operating normally Fault Service Required Amber A fault has been detected or a service action is required Blinking amber Hardware controlled power up or a cache flush or restore error N etwork Port Activity Off The Ethernet link has no I O activity Blinking green The Ethernet link has I O activity N etwork Port Link Status Off The Network port is not connected or the link is down Green The Network link is up HP P2000 G3 SAS MSA System User Guide 59 60 Table 15 LEDs HP P2000 G3 SAS MSA System LFF and SFF rear panel Description Cache Status Definition Green Cache is dirty contains unwritten data and operation is normal O ff In a working controller cache is clean contains no unwritten data Blinking green A CompactFlash flush or cache selfrefresh is in progress Indicates cache activity See also If the controller has failed or does not start is the Cache Status LED on blinking on page 52 If the LED
15. Online Activity predictive failure alert may have been regarding the fault LED is blinking received for this device Isolate the fault Contact an authorized service provider for assistance HP P2000 G3 SAS MSA System User Guide 49 Is a connected host port s Host Link Status LED off Answer Possible reasons Actions System functioning properly No action required see Link LED note page 60 The link is down e Check cable connections and reseat if necessary Inspect cables for damage Swap cables to determine if fault is caused by a defective cable Replace cable if necessary Verify that the switch if any is operating properly If possible test with another port Verify that the HBA is fully seated and that the PCI slotis powered on and operational In SMU review event logs for indicators of a specific fault in a host data path component Contact an authorized service provider for assistance See Isolating a host side connection fault on page 52 Possible reasons Actions System functioning properly No action required The link is down e Check cable connections and reseat if necessary Inspect cable for damage Swap cables to determine if fault is caused by a defective cable Replace cable if necessary In SMU review event logs for indicators of a specific fault in a host data path component Contact an authorized service provider for assistance See Isolating a con
16. HP P2000 G3 SAS MSA System User Guide 45 46 Basic operation 7 Troubleshooting CLI port connection P2000 G3 MSA System controllers feature a new CLI port employing a mini USB Type B form factor If you encounter problems communicating with the port after cabling your computer to the USB device you may need to either download a device driver W indows or set appropriate parameters via an operating system command Linux See Connecting to the controller CLI port for more information Fault isolation methodology P2000 G3 MSA System controllers provide many ways to isolate faults within the system This section presents the basic methodology used to locate faults and the associated FRUs Field Replaceable Units The basic fault isolation steps are Gather fault information including using system LEDs Determine where in the system the fault is occurring Review event logs e If required isolate the fault to a data path component or configuration G ather fault information W hen a fault occurs itis important to gather as much information as possible Doing so will help you determine the correct action needed to remedy the fault Begin by reviewing the reported fault Is the fault related to an internal data path or an external data path Is the fault related to a hardware component such as a disk drive module controller module or power supply By isolating the fault to one of the components within the storage system
17. Te 1 dr Sen gt 1 E SS S s H il D n 1 UN DM D a n Io ila Il n A i n acies T al AE ala an 1 Padua y y sra a bo d dog Held Oral NA i HER ETITI ml ROSSI A e a 71 E tg MUT iti id i 0 E EUCH M Y Ta i 1 AC Power supplies 7 Network port 2 Controller module A 8 Service port used by service personnel only 3 Host interface ports mini SAS 9 SAS expansion port 4 Reserved for future use 10 Controller module B 5 CU port USB Type B 11 DC Power supply 2 DC model only 6 USB Type A port reserved for future use 12 DC Power switch EY IMPORTANT See Connecting to the controller CLI port for information on enabling the controller enclosure s USB Type B CLI port Drive enclosures attach to the controller enclosure for the purpose of expanding storage capacity Drive enclosures supported by the P2000 G3 MSA System controllers are described in the following sections The 3G b drive enclosures supported by the newer controller enclosures are listed for customers upgrading existing legacy systems amp NOTE For optimal performance 6Gb P2000 G3 MSA System controller enclosures should be cabled to 6Gb P2000 G3 MSA System drive enclosures when expanding storage capacity D2700 6Gb drive enclosure P2000 G3 MSA System controllers support D2700 6G b drive enclosures For information about P2000 G3 MSA System product
18. and affect the reliability and warranty of your enclosure Leave a minimum of 6 inches 15 cm at the front and back of each enclosure to ensure adequate airflow for cooling No cooling clearance is required on the sides top or bottom of enclosures Leave enough space in front and in back of an enclosure to allow access to enclosure components for servicing Removing a component requires a clearance of at least 15 inches 37 cm in front of and behind the enclosure Cabling requirements Keep power and interface cables clear of foot traffic Route cables in locations that protect the cables from damage Route interface cables away from motors and other sources of magnetic or radio frequency interference Stay within the cable length limitations Management host requirements A local management host with at least one serial port connection is recommended for the initial installation and configuration of a controller enclosure After you configure one or both of the controller modules with an Internet Protocol IP address you then use a remote management host on an Ethernet network to configure manage and monitor 66 Environmental requirements and specifications EY NOTE Connections to this device must be made with shielded cables grounded at both ends with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Physical requirements The floor space at the installation sit
19. and that their latches are locked 3 Make sure that no slots are left open for more than two minutes If you need to replace a module leave the old module in place until you have the replacement or use a blank module to fill the slot Leaving a slot open negatively affects the airflow and can cause the enclosure to overheat 4 Try replacing each power supply one ata time 5 Replace the controller modules one ata time Sensor locations The storage system monitors conditions at different points within each enclosure to alert you to problems Power cooling fan temperature and voltage sensors are located at key points in the enclosure In each controller module and expansion module the enclosure management processor EM P monitors the status of these sensors to perform SCSI enclosure services SES functions The following sections describe each element and its sensors Power supply sensors Each enclosure has two fully redundant power supplies with load sharing capabilities The power supply sensors described in the following table monitor the voltage current temperature and fans in each power supply If the power supply sensors reporta voltage that is under or over the threshold check the input voltage Table 7 Power supply sensors Event Fault ID LED condition Power supply 1 Voltage current temperature or fan fault Power supply 2 Voltage current temperature or fan fault Cooling fan sensors 54 Each power
20. devicemapper To prevent Microsoft Windows 2003 data hosts from displaying the Found N ew Hardware W izard when the storage system is discovered install the SCSI Enclosure Services driver Download your product s SCSI Enclosure Services SES driver package from http www hp com go msa Select your product and go to Related Products amp NOTE P2000 Family SCSI Enclosure Services driver is required for Microsoft W indows 2003 Connecting the enclosure to data hosts A host identifies an external portto which the storage system is attached Cable connections vary depending on configuration Common cable configurations are shown in this section A list of supported configurations resides on the P2000 G3 product site at http ww w hp com go p2000 Select HP Support amp Drivers select your product select M anuals HPP2000 G3 MSA Systems Installation Instructions e HPP2000 G3 MSA System Cable Configuration Guide These documents provide installation details and describe newly supported direct connect switch connect and expansion configuration options for P2000 G3 MSA System products Any number or combination of LUN s can be shared among a maximum of 64 host ports provided the total does not exceed 512 LUN s per P2000 G3 storage system single or dual controller configuration SAS host ports The P2000 G3 SAS MSA System controller modules use the Serial Attached SCSI Small Computer System Interface interface prot
21. documentation HP web site 11 E electromagnetic compatibility EMC 65 electrostatic discharge grounding methods 71 precautions 71 enclosure cabling 24 dimensions 67 IDs correcting 48 initial configuration 41 input frequency requirement 68 input voltage requirement 68 installation checklist 2 3 site requirements 67 troubleshooting 48 web browser based configuring and provisioning 45 weight 67 Ethernet cables requirements 39 F faults HP P2000 G3 SAS MSA System User Guide 73 isolating expansion port connection fault 5 3 hostside connection 52 methodology 47 H help obtaining 13 host interface ports SAS host interface protocol SFF 8088 37 HP customer self repair CSR 13 product warranty 13 related documentation 11 Subscriber s choice web site 13 technical support 13 web sites 14 humidity non operating range 68 humidity operating range 68 IDs correcting for enclosure 48 installing enclosures installation checklist 23 IP addresses setting using CL 42 setting using DHCP 42 L LEDs disk drive 58 Fault UID 58 O nline Activity 58 enclosure front panel 57 Enclosure ID 57 Fault ID 57 Heartbeat 57 Unit Identification UID 57 P2000 G3 MSA System SAS rear panel Cache Status 60 Expansion Port Status 60 Fault Service Required 59 FRU OK 59 Host Link Activity 59 Host Link Status 59 N etwork Port Activity 59 N etwork Port Link Status 59 OK to Remove 59 Power supply 59 Unit Locator 59 power supply un
22. ee Shs a ee REA A RNC RU pacte 34 DE modeles seine a vated OMA Mea aeRO ea bah a h 35 Power cycle 2 eect Reb pan ban bed Ae me RR pute bees dite 35 A COMEN MOSE dica dra AAA 3T Host system requirements 2 lii hh hs hh e hes 37 HP P2000 G3 SAS MSA System User Guide 3 Connecting the enclosure to data hosts 37 SAS NOSE POMS ims PM 37 Connecting direct attach configurations 38 Single controller configuration 38 One server one HBA single path 38 Dual controller configurations 38 One server one HBA dual path 38 Two servers one HBA per server dual path 38 Four servers one HBA per server dual path 39 Connecting remote management hosts 39 Updating firmware u cb eee ego Re Rt ek EP eR Me ep ROC wae EXE Re eo Ree ba 39 5 Connecdnd to the Commoner CU PO ronca ricino 41 Device description llle hh hh hh res 41 Preparing a Linux computer before cabling to the CU port 41 Downloading a device driver for Windows computers 41 Obtaining IP values succ RR eem Rer e R
23. fe I B os Sel 4 Sa 11 Serio pe i uy Connect USB cable to CLI port on controller faceplate Figure 14 Connecting a USB cable to the CU port 3 Enable the CU port for subsequent communication Linux customers should enter the command syntax provided in Preparing a Linux computer before cabling to the CU porton page 41 Windows customers should locate the downloaded device driver described in Downloading a device driver for Windows computers on page 41 and follow the instructions provided for proper installation 4 Startand configure a terminal emulator such as Hyperterminal or VT 100 using the display settings in Table 5 on page 43 and the connection settings in Table 6 on page 43 also see the note following this procedure Table 5 Terminal emulator display settings Parameter Value Terminal emulation mode VT100 or AN SI for color support Font Terminal Translations None Columns 80 Table 6 Terminal emulator connection settings Connector CO M3 for example l Baud rate 115 200 Data bits Parity Stop bits Flow control lYour server or laptop configuration determines which COM portis used for Disk Array USB Port 2Verify the appropriate COM port for use with the CU 5 In the terminal emulator connect to controller A 6 Press Enter to display the CU prompt The CU displays the system version MC version and login prompt a Atthe logi
24. is blinking evenly a cache flush is in progress W hen a controller module loses power and write cache is dirty contains data that has not been written to disk the super capacitor pack provides backup power to flush copy data from write cache to CompactFlash memory W hen cache flush is complete the cache transitions into self refresh mode If the LED is blinking momentarily slowly the cache is ina self refresh mode In self refresh mode if primary power is restored before the backup power is depleted 3 30 minutes depending on various factors the system boots finds data preserved in cache and writes it to disk This means the system can be operational within 30 seconds and before the typical host I O time out of 60 seconds atwhich point system failure would cause hostapplication failure If primary power is restored after the backup power is depleted the system boots and restores data to cache from CompactFlash which can take about 90 seconds The cache flush and self refresh mechanism is an important data protection feature essentially four copies of user data are preserved one in each controller s cache and one in each controller s CompactFlash Expansion Port Status O ff The portis empty or the link is down On The port is connected and the link is up y IMPORTANT Early versions of the P2000 G3 MSA System controller modules show network port LED labels in reversed position LINK is shown on t
25. on controller module A and controller module B are configured with the following default values Management Port IP Address 10 0 0 2 controller A 10 0 0 3 controller B IP Subnet Mask 255 255 255 0 Gateway IP Address 10 0 0 1 If the default IP addresses are not compatible with your network you must set an IP address for each network port using the CU embedded in each controller module The CLI enables you to access the system using the USB universal serial bus communication interface and terminal emulation software The USB cable and CLI port support USB version 2 0 Use the CLI commands described in the steps below to set the IP address for the network port on each controller module O nce new IP addresses are set you can change them as needed using SM U Be sure to change the IP address via SMU before changing the network configuration amp NOTE Changing IP settings can cause management hosts to lose access to the storage system 1 From your network administrator obtain an IP address subnet mask and gateway address for controller A and another for controller B Record these IP addresses so that you can specify them whenever you manage the controllers using SMU or the CLI 2 Use the provided USB cable to connect controller A to a USB porton a host computer The USB mini 5 male connector plugs into the CLI portas shown in Figure 14 generic controller module is shown Connecting to the controller CLI port
26. on the disk rather than the disk itself See the Clearing disk metadata topic in the SMU reference guide or online help Rear panel LEDs P2000 G3 SAS MSA System SFF and P2000 G3 SAS MSA System LFF Typical f FO ST 982 E A Hi I oe WE oe N Len ES i J E pL UT ai P J n pono grew di ale op eae H 3 All ae ES lle a i t bar ey E ERG amp Maa la Var Y y det Lu TITI 1 F F Miele CAT Ii d Le sd rdi pc Lad H i ri SS y ea AE E d SL sd redi nl E ES z ni 7 Ww a QJ Sag qur El WD Im oe ii EC HH HD a ri ILE 4 O e B as H i ny Li Ci Hos pru g od e H r Description Definition Power supply LEDs See Power supply LEDs on page 63 Host 6Gb SAS Link Status ports 1 4 Green The portis connected and the link is up O ff The portis empty or the link is down
27. supply includes two fans The normal range for fan speed is 4 000 to 6 000 RPM When a fan s speed drops below 4 000 RPM the EMP considers ita failure and posts an alarm in the storage system s event log The following table lists the description location and alarm condition for each fan If the fan speed remains under the 4 000 RPM threshold the internal enclosure temperature may continue to rise Replace the power supply reporting the fault Table 8 Cooling fan sensor descriptions Description Location Event Fault ID LED condition Power supply 1 4 000 RPM Power supply 1 4 000 RPM Power supply 2 4 000 RPM Power supply 2 4 000 RPM During a shutdown the cooling fans do not shut off This allows the enclosure to continue cooling Troubleshooting Temperature sensors Extreme high and low temperatures can cause significant damage if they go unnoticed Each controller module has six temperature sensors Of these if the CPU or FPGA Field Programmable G ate Array temperature reaches a shutdown value the controller module is automatically shut down Each power supply has one temperature sensor W hen a temperature fault is reported it must be remedied as quickly as possible to avoid system damage This can be done by warming or cooling the installation location Table 9 Controller module temperature sensors Description Normal operating Warning Critical operating Shutdown values range operating ra
28. technical SuppOTt ix aa nenn seen re re Ae a eee bee Bate aee E 13 Customer self repair ixi epe ears e aw Aaa be eh ee ad Ud bre RR a ee Le RR CAR 13 Product wWartanltles iau cb dote de dado bon kee dat dedu e gd P Oa o Pod io dE 13 Subscription service o 13 HP WEDSITES ii a andes Pages Catia ETT 14 Documentation feedback nasaan hh hne hes 14 ee ee ee oe ee ee ee ee ee ee ee ee ee ee ee ee ee 15 Features and benefits oa aaa 15 2 CONOCI NT aes Oe ES a ae 01751 12 22401011011 T0076 T7 Front panel components 17 P2000 G3 SAS MSA System LFF 17 P2000 G3 SAS MSA System SEF an au du un a xk Rh m ey Cen au hr or ae no RO Ro RO en 17 Disk drive bay numbers 18 Rear panel view controller module 18 P2000 G3 SAS MSA System controller module face plate 18 Rear panel components 4 19 P2000 G3 SAS MSA System SFF and P2000 G3 SAS MSA System LFF 19 D2700 6Gb drive enclosure 19 P2000 6Gb 3 5 12 drive enclosure 20 MSA70 3Gb drive enclosure isse m eme a pO Rx AUR KORR RO Rock Ro Ro don et A 20 MSA2000 3Gb 3 5 12 dr
29. www hp com go p2000 From the HP MSA products page browse for the following reference documents HPP2000 G3 MSA Best practices HPMSA2000 Family Best practices Upgrading the HP MSA2000 G2 to the P2000 G3 MSA Upgrading the HP MSA2000 G1 to the P2000 G3 MSA Additional cabling considerations P2000 G3 MSA System controller enclosures both LFF and SFF models support each of the drive enclosures listed above However when cabling supported drive enclosures of mixed type consider the following factors regarding components equipped with SAS2 0 and SAS11 expanders labeled in Figure 1 on page 25 e P2000 G3 MSA System controller enclosures support 6G b and 3G b drive enclosures To avoid performance limitations in a mixed type drive enclosure environment cable 3G b drive enclosures after 6G b drive enclosures as shown in Figure 10 on page 32 Do not mix 6Gb and 3Gb disk drives in the same enclosure Performance will be limited if a 3Gb drive enclosure is cabled before a 6G b drive enclosure and cannot be avoided if reverse cabled A 6Gb drive enclosure will perform ata 3G bps data transfer rate if cabled after a 3Gb drive enclosure 26 Installing the enclosures e Ifused together with mixed drive enclosures an M SA2000 3Gb drive enclosure should be cabled after other supported models using straight through cabling Table 4 SAS expansion cable requirements expansion module to expansion module connection Product
30. you will be able to determine the necessary action more rapidly Determine where the fault is occurring Once you have an understanding of the reported fault review the enclosure LEDs The enclosure LEDs are designed to alert users of any system faults and might be what alerted the user to a fault in the first place W hen a fault occurs the Fault ID status LED on an enclosure s right ear see Front panel components on page 17 illuminates Check the LEDs on the back of the enclosure to narrow the fault to a FRU connection or both The LEDs also help you identify the location of a FRU reporting a fault Use SMU to verify any faults found while viewing the LEDs SMU is also a good tool to use in determining where the fault is occurring if the LEDs cannot be viewed due to the location of the system SMU provides you with a visual representation of the system and where the fault is occurring It can also provide more detailed information about FRUs data and faults Review the event logs The event logs record all system events Itis very important to review the logs not only to identify the fault but also to search for events that might have caused the fault to occur For example a host could lose connectivity to a virtual disk if a user changes channel settings without taking the storage resources assigned to itinto consideration In addition the type of fault can help you isolate the problem to hardware or software The Log Collector u
31. 00 3G b drive enclosures Controller A ce Controller B Figure 9 Faulttolerant cabling P2000 G3 controllers and MSA70 3Gb drive enclosures HP P2000 G3 SAS MSA System User Guide 1A 1B 2A 2B 3A 3B 4A 4B 31 Al JR ad Controller A VA 1A 1A Controller A 2 al a Controller B 1B 1B d Controller B rmm a Te P1 P2 1 Out e 2A In remm 2A q S P2 zi m 2B e P1 L o nes 8 Out TA a In Out e In Le 7 3A 3A ee Er EE a In Out e In ETE _ BB 0 EE P2 P1 rn aA 4B P2 o P1 4B In Out E I P1 WEE P2 SA 9 E O Her 5B SA LI eo In Out
32. 00 6Gb drive enclosures featuring dual expansion modules Controller module 1A is connected to expansion module 2A with a chain of connections cascading down blue Controller module 1B is connected to the lower expansion module 5B of the last drive enclosure with connections moving in the opposite direction green This logic applies to the fault tolerant cabling diagrams that follow HP P2000 G3 SAS MSA System User Guide 29 30 d Controller A 1A 1A Controller A A a 5d Controller B 1B 1B y Controller B __ Jl P2 Pe P1 ret
33. 3 Software Support Documentation CD into the CD drive on a Linux or Windows computer on the network that is connected to your controller enclosure 3 Use Autorun or manually start the CD The MSA Device Discovery Tool will run 4 Follow the instructions to discover the IP addresses of the controller or controllers Record these IP addresses so that you can specify them whenever you manage the controllers using SMU or the CU Alternatively you can set network port IP addresses using CLI on HP UX W indows and Linux platforms Setting network port IP addresses using DHCP 1 Look in the DHCP server s pool of leased addresses for two IP addresses assigned to HP StorageW orks MSA Storage 2 Use a ping broadcast to try to identify the device through the host s ARP table If you do not have a DHCP server you will need to ask your system administrator to allocate two IP addresses and set them using the CLI during initial configuration described below Setting network port IP addresses using the CLI port and cable 42 If you did not use the MSA Device Discovery Tool to set network port IP values set them manually using the CLI portand cable If you have not done so already you need to enable your system for using the CLI port EY NOTE For Linux systems see Preparing a Linux computer before cabling to the CU porton page 41 For W indows systems see Downloading a device driver for Windows computers on page 41 N etwork ports
34. A System SFF controller enclosure using supported mini SAS to mini SAS cables of 0 5m to 2m length see Figure 2 on page 28 Connecting controller and MSA70 3Gb drive enclosure P2000 G3 MSA System controllers support M SA70 3G b drive enclosures running firmware version 218 or later For information about the M SA70 3G b drive enclosure including detailed steps to upgrade the firmware see the HP StorageW orks 70 Modular Smart Array Enclosure User Guide located on the M SA2000 Software Support Documentation CD shipped with your product or at http hp com support manuals If you connect a 3G b drive enclosure to a 6Gb controller enclosure data throughput occurs atthe drive enclosure s 3G b data rate see Figure 5 on page 29 Diagrams within this document use IO M I O Module also referred to as expansion module Connecting controller and MSA2000 3Gb 3 5 12 drive enclosure Connecting an MSA2000 3 5 12 drive enclosure to a P2000 G3 SAS MSA System LFF or P2000 G3 SAS MSA System SFF requires supported mini SAS to SAS cables If you connect a 3G b drive enclosure to a 6G b controller enclosure data throughput occurs at the drive enclosure s 3G bps data rate see Figure 4 on page 28 EY IMPORTANT Adding a fourth drive enclosure may require a separate longer cable For a current list of supported cables check the MSA2000 G2 Quickspecs located on the HP MSA products page at http www hp com go msa Select your product Q uick
35. HP P2000 G3 SAS MSA System User Guide Part number 614561 002 First edition July 2011 invent Legal and notice information Copyright 2011 Hewlett Packard Development Company LP Confidential computer software Valid license from HP required for possession use or copying Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services N othing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Acknowledgements Microsoft and W indows are U S registered trademarks of Microsoft Corporation UN IX is a registered trademark of The O pen Group Contents PAO DUAL Cae Ce ee ee ee ee re ee ee ee eee ee eee ee 11 Intended audience o 11 Prerequisite Sioa 1e vides ee e AM nei REA RER ome kad RAR ha dull An 11 Related documentation 11 Document conventions and symbols 12 RACK sta DIN a actin dog wa een Rico an Rate ee RA oe te ner Teo gra Roa dite wee Ga dieux 13 HP
36. R ORG RE Rex RR T deg de Rea RO eo Ro 41 Using the M SA Device Discovery Tool to discover controllers IP addresses o o o ooooooooo 41 Setting network port IP addresses using DHCP 42 Setting network port IP addresses using the CLI port and cable 42 o AA 45 ACCESSING SMU suce he Md iege us a e A Aa ee 45 Configuring and provisioning the storage system 45 Eels oo ee ee a ee ee ee ee ee ee ee eee a Gd ee ee 47 CL POrECONNECHON sa esi aa wu ae hands hawks dates eacs kr ee 47 Fault isolation methodology 47 Gather fault informa ON su La du dupe EY nonne deor Yankee RA ko qae a de made ded Baas 47 Determine where the fault is occurring 47 Review the event logs 47 Isolate the fault aciei ec cg Re Ra RR at EORR RR Aa Roue feat cade ee e Ro PR DEEE 47 If the enclosure does not initialize 48 Correcting enclosure IDS ouaa aaa 48 Diagnostic Step Siika a a ia ae iaa atei ia ai a en deca A edhe ta ek aa he a ai haha we 48 Is the front panel Fault LED amber 48 Is the controller back panel OK LED off 49 Is the controller back panel Fault Se
37. Regulations Updating firmware After installing the hardware and powering on the storage system components for the first time verify that the controller modules expansion modules and disk drives are using the current firmware release Using SMU right click the system in the Configuration View panel and select Tools gt Update Firmware The Update Firmware panel displays the currently installed firmware versions and enables you to update them EY NOTE To locate and download the latest software and firmware update for your product go to http www hp com go p2000 Select Models select your product select HP Support amp Drivers then select Download drivers and software HP P2000 G3 SAS MSA System User Guide 39 40 Connecting hosts 5 Connecting to the controller CU port Device description P2000 G3 MSA System controllers feature a new command line interface CLI port used to cable directly to the controller and initially set IP addresses or perform other configuration tasks This port differs from G1 and G2 controllers It employs a mini USB Type B form factor and requires a new cable and additional support so thata server or other computer running a Linux or W indows operating system can recognize the controller enclosure as a connected device W ithout this support the computer might not recognize that a new device is connected or might not be able to communicate with it For Linux computers no new driver file
38. and D2700 6Gb drive enclosures 28 Cabling connections between P2000 G3 controllers and MSA2000 3Gb drive enclosures 28 Cabling connections between P2000 G3 controllers and an MSA70 3Gb drive enclosure 29 Faulttolerant cabling P2000 G3 controllers and P2000 6Gb drive enclosures 29 Cabling connections between P2000 G3 controllers and D2700 6Gb drive enclosures 30 Faulttolerant cabling P2000 G3 controllers and MSA2000 3Gb drive enclosures 31 Faulttolerant cabling P2000 G3 controllers and M SA70 3Gb drive enclosures 31 Cabling connections between dual controllers and drive enclosures of mixed type 32 AC PSU Annen Surita Rud tate ae Gear inn atu Ductus tnu dtes de ATE uL 33 DC PSU and AC PSU with power switch 34 DC Power cable featuring sectioned D shell and lug connectors 35 Connecting a USB cable to the Cllport 43 HP P2000 G3 SAS MSA System User Guide 7 8 Figures Tables 0 Y OO Ui BR WN Fe Document conventions 12 Installation checklist 23 SAS expansion cable requirements controller module to expansion module connection 26 SAS expansion cable requirements expansion module to expansion module conne
39. anging and is automatically configured to an input voltage range from 88 264 VAC with an input frequency of 47 63 Hz The power supply modules meet standard voltage requirements for both U S and international operation The power supply modules use standard industrial wiring with line to neutral or line to line power connections Environmental requirements and specifications Power cord requirements Each enclosure equipped with AC power supply modules requires two AC power cords that are appropriate for use in a typical outlet in the destination country Each power cord connects one of the power supply modules to an independent external power source To ensure power redundancy connect the two suitable power cords to two separate circuits for example to one commercial circuit and one uninterruptible power source UPS HP P2000 G3 SAS MSA System User Guide 69 70 Environmental requirements and specifications C Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive p
40. arts in their containers until they arrive at staticprotected workstations e Place parts in a static protected area before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly G rounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground card to a grounded workstation or computer chassis W rist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations W ear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller HP P2000 G3 SAS MSA System User Guide 71 72 Electrostatic discharge Index N umerics 2U12 large form factor LFF enclosure 67 2U24 small form factor SFF enclosure 67 A accessi
41. cables HP P2000 G3 SAS MSA System User Guide 21 28 EY NOTE For clarity the schematic illustrations of controller and expansion modules shown in this section provide only relevant details such as expansion ports within the module face plate outline For detailed illustrations showing all components see Rear panel components on page 19 Controller A e 1A AS ar A In rem Out 2A A E u 3 Controller A pu Dn Controller B o E 5 r L ht Out E L In meme Out Figure 2 Cabling connections between P2000 G3 MSA System controllers and P2000 6G b drive enclosures 1A 1B 2A 2B Figures 2 4 show a single controller module connected to a single expansion module illustrations on left with dual controller modules connected to dual expansion modules illustrations on right Controller A Figure 4 Cabling connections between P2000 G3 controllers and MSA2000 3G b drive enclosures Installing the enclos
42. ction 27 Terminal emulator display settings 43 Terminal emulator connection settings 43 Power Supply Sensors ione RR dox A Se A a dd ue kee eat th de 54 Cooling fan sensor descriptions 54 Controller module temperature sensors 55 Power supply temperature sensors 55 Voltage sensor descriptions o aaa 55 LEDs HP P2000 G3 MSA Systems controller enclosure front panels 57 LEDS Disk drive LEDS 4 yip gash 0 o ch SG eR Read Ma EE date Re eS 58 LEDs Disk drive combinations 58 LEDs HP P2000 G3 SAS MSA System LFF and SFF rear panel 59 LEDs HP P2000 6Gb rear panel 61 LEDs HP MSA2000 3Gb rear panel 62 LEDs HP P2000 G3 MSA System power supply units rear panel 63 Rackmount enclosure dimensions 67 Rackmount enclosure weights 67 O perating environmental specifications 68 Non operating environmental specifications
43. described in the online help and web posted HP P2000 G3 MSA System SMU Reference Guide Proceed to step 3 Use the command line interface CLI to shut down both controllers as described in the HP P2000 G3 MSA System CU Reference G uide 3 Disconnect the power cord s male plug from the power source 4 Disconnect the power cord s female plug from the power cord connector on the PSU n Power switch Power switch Ww a cor ae connect connect DC power supply unit Figure 12 DC PSU and AC PSU with power switch Power Cords Ey IMPORTANT See Environmental requirements and specifications for additional information AC model O btain two suitable AC power cords one for each AC PSU that will connect to a separate power source See the illustration at right in Figure 12 on page 34 when performing the following steps 1 Verify that the enclosure s power switches are in the Off position 2 Identify the power cord connector on the PSU and locate the target power source 3 For each PSU perform the following actions a Plug one end of the cord into the power cord connector on the PSU b Plug the other end of the power cord into t
44. e 2A 2A P1 E P2 P1 reme P2 2B 2B 1S P2 E pp P1 Sn 3A Pi Ze P2 PE P1 3B 3B 1S po pg P1 RR 4A 4A SS p2 T p2 Pt 4B 4B 1S P1 12 P2 SA SA P1 regum P2 P1 EE P2 Ep gt Pl P2 Fault tolerant cabling Straight through cabling Figure 7 Cabling connections between P2000 G3 controllers and D2700 6G b drive enclosures The figure above provides sample diagrams reflecting cabling of P2000 G3 controller enclosures and D2700 6G b drive enclosures The diagram atleft shows a dual controller enclosure cabled to D2700 6G b drive enclosures featuring dual expansion modules Controller module 1A is connected to expansion module 2A with a chain of connections cascading down blue Controller module 1B is connected to the lower expansion module 5B of the last drive enclosure with connections moving in the opposite direction green The diagram at right shows the same storage components connected using straightthrough cabling Installing the enclosures A id Controller A im A A YE D Controller B E jj Out x Out amp Out e 8 In 2m amp Out e gem In L u 2 Out In SZ E Lo Figure 8 Faulttolerant cabling P2000 G3 controllers and MSA20
45. e is online butitis not currently active The drive is active and operating normally Off Amber blinking regularly 1 Hz Offline the drive is not being accessed A predictive failure alert may have been received for this device Further investigation is required Amber blinking regularly 1 Hz Online possible I O activity A predictive failure alert may have been received for this device Further investigation is required Amber blinking regularly 1 Hz The drive is active buta predictive failure alert may have been received for this drive Further investigation is required Amber solid O ffline no activity A failure or critical fault condition has been identified for this drive Blue solid O ffline The drive has been selected by a management application SM U On or blinking Blue solid 58 LED descriptions The controller is driving I O to the drive and it has been selected by a management application SMU Table 14 LEDs Disk drive combinations Online Activity green Fault UID amber blue Description Blinking regularly 1 Hz A CAUTION Do not remove the drive Removing a drive may terminate the current operation and cause data loss The drive is rebuilding Either there is no power the drive is offline or the drive is not configured his Fault UID state can indicate that the disk is a leftover The fault may involve metadata
46. e must be strong enough to support the combined weight of the rack controller enclosures drive enclosures expansion and any additional equipment The site also requires sufficient space for installation operation and servicing the enclosures and sufficient ventilation to allow a free flow of air to all enclosures Table 19 and Table 20 list enclosure dimensions and weights W eights are based on an enclosure having a full complement of disk drives two controller or expansion modules and two power supplies installed 2U12 denotes the LFF enclosure and 2U24 denotes the SFF enclosure The SFF is further delineated by the standard depth 2U24 and the new reduced depth short 2U24 Table 20 provides weight data for P2000 G3 controller enclosures and select drive enclosures For information about other HP MSA drive enclosures that may be cabled to these systems e g MSA70 or D2700 check Q uickspecs which can be found from your HP MSA products page http www hp com go msa Select your product Q uickspecs links are located on the right Table 19 Rackmount enclosure dimensions Specifications Rackmount 2U Height y axis 3 5 inches 8 9 cm W idth x axis e Chassis only e Chassis with bezel ear caps 17 6 inches 44 7 cm 18 9 inches 47 9 cm Depth z axis SFF standard depth drive enclosure 2U24 Back of chassis ear to controller latch e Front of chassis ear to back of cable bend SFF reduced dept
47. eb browser Accessing SMU Upon completing the hardware installation you can access the controller module s web based management interface SMU Storage Management Utility to monitor and manage the storage system Invoke your web browser and enter the IP address of the controller module s network portin the address field obtained during completion of Installation Checklist step 8 then press Enter To Sign In to SMU use the default user name manage and password manage If the default user or password or both have been changed for security reasons enter the secure login credentials instead of the defaults shown above This brief Sign In discussion assumes proper web browser setup i IMPORTANT For detailed information on accessing and using SMU see the Getting started section in the web posted HP P2000 G3 MSA System SMU Reference Guide The Getting Started section provides instructions for signing in to SMU introduces key concepts addresses browser setup and provides tips for using the main window and the help window Ef TIP After signing in to SMU you can use online help as an alternative to consulting the reference guide Configuring and provisioning the storage system Once you have familiarized yourself with SMU use it to configure and provision the storage system Refer to the following topics within the SMU reference guide or online help Configuring the system e Provisioning the system
48. ents when moving equipment especially on sloped loading docks and up ramps to raised floors ensure you have a sufficient number of helpers Remove obstacles such as cables and other objects from the floor To prevent the rack from tipping and to minimize personnel injury in the event of a seismic occurrence securely anchor the rack to a wall or other rigid structure that is attached to both the floor and to the ceiling of the room Electrical guidelines These enclosures work with single phase power systems having an earth ground connection To reduce the risk of electric shock do not plug an enclosure into any other type of power system Contact your facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building Enclosures are shipped with a grounding type three wire power cord To reduce the risk of electric shock always plug the cord into a grounded power outlet Do not use household extension cords with the enclosures N ot all power cords have the same current ratings Household extension cords do not have overload protection and are not meant for use with computer systems Ventilation requirements Refer to Environmental requirements on page 68 for detailed environmental requirements Do not block or cover ventilation openings at the front and rear of an enclosure N ever place an enclosure near a radiator or heating vent Failure to follow these guidelines can cause overheating
49. er Yes ata blink 11 rate 1 Hz and the See Transporting cache controller does not boot Yes ata blink 11 rate 1 Hz and the The system is flushing data to disks If the problem persists controller boots replace the controller Transporting cache To preserve the existing data stored in the CompactFlash you must transport the CompactFlash from the failed controller to a replacement controller using a procedure outlined in the HP P2000 G3 MSA System controller replacement instructions shipped with the replacement controller Failure to use this procedure will resultin the loss of data stored in the cache module A CAUTION Remove the controller only after the copy process is complete which is indicated by the Cache Status LED being off Isolating a hostside connection fault During normal operation when a controller module host port is connected to a data host the ports host link status LED and host link activity LED are green If there is I O activity the host activity LED blinks green If data hosts are having trouble accessing the storage system and you cannot locate a specific fault or cannot access the event logs use the following procedure This procedure requires scheduled downtime EY IMPORTANT Do not perform more than one step at a time Changing more than one variable ata time can complicate the troubleshooting process Host side connection troubleshooting featuring SAS host interface ports
50. er two wires are labeled positive L and negative L respectively shown in Figure 13 above A CAUTION Connecting to a DC power source outside the designated 48V DC nominal range 36V DC to 72V DC may damage the enclosure Power cycle To power on the system 1 Power up drive enclosure s Press the power switches at the back of each drive enclosure to the On position Allow several seconds for the disks to spin up 2 Power up the controller enclosure next Press the power switches at the back of the controller enclosure to the On position Allow several seconds for the disks to spin up To power off the system 1 Stop all I O from hosts to the system 2 Shut down both controllers using either method described below e Use SMU to shut down both controllers as described in the online help and HP P2000 G3 MSA System SM U Reference G uide Proceed to step 3 Use the command line interface CLI to shut down both controllers as described in the HP P2000 G3 MSA System CLI Reference G uide 3 Press the power switches atthe back of the controller enclosure to the Off position 4 Press the power switches at the back of each drive enclosure to the Off position HP P2000 G3 SAS MSA System User Guide 35 36 Installing the enclosures 4 Connecting hosts Host system requirements Data hosts connected to P2000 G3 MSA System arrays must meet the following requirements e Depending on your system configura
51. h drive enclosure 2U24 Back of chassis ear to controller latch Frontof chassis ear to back of cable bend LFF drive enclosure 2U12 Back of chassis ear to controller latch Front of chassis ear to back of cable bend Table 20 Rackmount enclosure weights 20 7 inches 52 6 cm 23 6 inches 59 9 cm 19 9 inches 50 5 cm 22 8 inches 57 9 cm 23 7 inches 60 2 cm 26 4 inches 671 cm Specifications Rackmount P2000 G3 MSA SFF controller enclosure standard Chassis with FRUs no disks Chassis with FRUs including disk 21 4 Ib 9 7 kg chassis 46 4 Ib 21 0 kg 58 4 Ib 26 5 kg P2000 G3 MSA SFF controller enclosure reduced Chassis with FRUs no disks Chassis with FRUs including disk 19 0 Ib 8 6 kg chassis 44 0 Ib 19 9 kg 56 0 Ib 25 4 kg P2000 G3 MSA LFF controller enclosure e Chassis with FRUs no disks e Chassis with FRUs including disks 22 0 Ib 9 9 kg chassis 47 0 Ib 21 3 kg 68 0 Ib 30 8 kg HP P2000 G3 SAS MSA System User Guide 67 Electrical requirements Table 20 Rackmount enclosure weights Specifications Rackmount MSA2000 3 5 12 drive enclosure 12 disks e Chassis with FRUs no disks e Chassis with FRUs including disks 22 0 Ib 9 9 kg chassis 47 0 Ib 21 3 kg 68 0 Ib 30 8 kg P2000 6Gb 3 5 drive enclosure 12 disks Chassis with FRUs no disks e Chassis with FRUs including disks
52. h the correct parameters the following command is required modprobe usbserial vendor 0x210c product 0xa4a7 use_acm 1 O ptionally the information can be incorporated into the etc modules conf file Downloading a device driver for W indows computers A W indows USB device driver download is provided for communicating directly with the controller s CLI port using a USB cable to connect the controller enclosure and the computer If you use the MSA Device Discovery Tool you may not need the download However you can download it and install it for future use amp NOTE Access the download from your HP MSA products page at http www hp com go p2000 Select Models select your product select HP Support amp Drivers then select Download drivers and software The USB device driver is also available from the P2000 G3 Software Support Documentation CD that shipped with your product O btaining IP values Using the MSA Device Discovery Tool to discover controller s IP addresses The MSA Device Discovery Tool provides the optimal approach for setting network port IP addresses on W indows or Linux platforms For help with configuring your P2000 G3 MSA System products see the P2000 G3 Software Support Documentation CD that shipped with your product 1 Locate the P2000 G3 Software Support Documentation CD included with your P2000 G3 MSA System storage device HP P2000 G3 SAS MSA System User Guide 41 2 Insert the P2000 G
53. he left and ACT is shown on the right On such units the LED labeled LIN K reports ACT behavior and the LED labeled ACT reports LIN K behavior amp NOTE Once a Link Status LED is lit it remains so even if the controller is shutdown via SMU or CL W hen a controller is shutdown or otherwise rendered inactive its Link Status LED remains illuminated falsely indicating that the controller can communicate with the host Though a link exists between the host and the chip on the controller the controller is not communicating with the chip To reset the LED the controller must be properly power cycled see Accessing SMU on page 45 LED descriptions D2700 6Gb drive enclosure P2000 G3 MSA System controllers support D2700 6Gb drive enclosures For information about P2000 G3 MSA System products visit http www hp com go p2000 Select Related products select your drive enclosure select Support gt HP Support amp Drivers from the right side of the page select your product name and select Manuals P2000 6Gb 3 5 12 drive enclosure
54. he rack power source 4 Verify connection of primary power cords from the rack to separate external power sources See Power cycle on page 35 Installing the enclosures DC model Locate the two DC power cables provided with your controller enclosure Connector pins typical 2 places 4L 32 C 3 3 GND 3 3E ES 3 Ring lug connector typical 3 places Connector front view Figure 13 DC Power cable featuring sectioned D shell and lug connectors See Figure 13 and the illustration at left in Figure 12 when performing the following steps 1 Verify that the enclosure s power switches are in the Off position 2 Connecta DC power cable to each DC power supply using the D shell connector Use the UP arrow on the connector shell to ensure proper positioning see adjacent left side view of D shell connector 3 Tighten the screws atthe top and bottom of the shell applying a torque between 1 7 N m 15 in Ib and 2 3 N m 20 in Ib to securely attach the cable to the DC power D shell supply module left side view 4 To complete the DC connection secure the other end of each cable wire component of the DC power cable to the target DC power source Check the three individual DC cable wire labels before connecting each cable wire lug to its power source One cable wire is labeled ground GN D and the oth
55. hp com Bold font Key names Text typed into a GUI element such as into a box GUI elements that are clicked or selected such as menu and list items buttons and check boxes Italics font Text emphasis Monospace font e File and directory names System output Code Text typed at the command line Monospace italic font Code variables Command line variables Monospace bold font Emphasis of file and directory names system output code and text typed at the command line A WARNING Indicates that failure to follow directions could result in bodily harm or death A CAUTION Indicates that failure to follow directions could result in damage to equipment or data 323 ls IMPORTANT Provides clarifying information or specific instructions amp NOTE Provides additional information XX TIP Provides helpful hints and shortcuts 12 Aboutthis guide Rack stability A WARNING To reduce the risk of personal injury or damage to equipment Extend leveling jacks to the floor Ensure that the full weight of the rack rests on the leveling jacks Install stabilizing feet on the rack In multiple rack installations secure racks together Extend only one rack component ata time Racks may become unstable if more than one componentis extended HP technical support Telephone numbers for worldwide technical support are listed on the HP support web site http
56. iness support and then Storage under Product Category HP P2000 G3 SAS MSA System User Guide 13 HP websites For additional information see the following HP websites e http www hp com http www hp com go storage e http www hp com service locator e http www hp com support manuals e http www hp com support downloads e http www hp com storage whitepapers e http www hp com go p2000 Documentation feedback HP welcomes your feedback To make comments and suggestions about product documentation please send a message to storagedocs feedback hp com All submissions become the property of HP 14 Aboutthis guide 1 O verview The HP P2000 G3 SAS MSA System is a high performance storage solution combining outstanding performance with high reliability availability flexibility and manageability Features and benefits Product features and supported options are subject to change Online documentation describes the latest product and product family characteristics including currently supported features options technical specifications configuration data related optional software and product warranty information EY NOTE Check the Q uickspecs for a complete list of supported servers operating systems disk drives and options Q uickspecs can be found from your HP MSA products page at http www hp com go p2000 Q uickspecs links are located on the right HP P2000 G3 SAS MSA Sys
57. it Input Source Power Good 63 Voltage Fan Fault Service Required 63 supported drive enclosures expansion MSA2000 3Gb rear panel Fault Service Required 62 FRUOK 62 74 Index OK to Remove 62 Power supply 62 SAS In Port Status 62 SAS O ut Port Status 62 Unit Locator 62 P2000 G3 6Gb rear panel Fault Service Required 61 FRU OK 61 OK to Remove 61 Power supply 61 SAS In Port Status 61 SAS O ut Port Status 61 Unit Locator 61 local management host requirement 66 M MPIO DSM obtaining 37 N non operating ranges environmental 68 0 operating ranges environmental 68 P P2000 Family SCSI Enclosure Services SES driver 37 physical requirements 67 power cord requirements 69 power cycle power off 34 35 power on 33 35 power supply AC power requirements 65 DC power requirements 65 site wiring requirements 65 prerequisite knowledge 11 R regulatory compliance notices shielded cables 39 67 related documentation 11 requirements cabling 25 clearance 66 Ethernet cables 39 host system 37 physical 67 ventilation 66 RFI EMI connector hoods 39 67 5 safety precautions 65 sensors locating 54 power supply 54 temperature 55 voltage 55 shock non operating range 68 shock operating range 68 site planning EMC 65 local management host requirement 66 physical requirements 67 safety precautions 65 SMU accessing web based management interface 45 defined 45 getting started 45 storage system configuri
58. ive enclosure 20 Cache es exeo x ook eed ROC ACA IO no OR ECRIRE ed doi ee ae ER e UR ER e 20 Transportable CompactFlash aoaaa hh hne 21 Supercapacitor pack oa ass eg ko pacc ee ea pH da ee ROC RR ROC HC RR ROC m ACE ar S Re 21 2 ISIN die A NI 23 Installation checklist eile RR RR RR Re hee 23 Connecting controller and drive enclosures 24 Connecting controller and D2700 6Gb drive enclosure 24 Connecting controller and P2000 6Gb 3 5 12 drive enclosure 24 Connecting controller and MSA70 3Gb drive enclosure 24 Connecting controller and MSA2000 3Gb 3 5 12 drive enclosure 24 Connecting controller and mixed drive enclosures 25 Additional cable requirements for drive enclosures 25 P2000 G3 MSA System cable requirements 25 Additional cabling considerations 26 Testing enclosure connections 33 Powering on powering off 33 Power supply cosa acp peace paar deo ET a ous RR ne Rade e gea c p e uou a o 33 POWER COTS ccc 34 A Aiea teen a c Ge a nat ner
59. ks 70 Modular Smart Array Enclosure user guide located on the M SA2000 Software Support Documentation CD shipped with your product or accessible from your HP M SA products page at http hp com support manuals MSA2000 3Gb 3 5 12 drive enclosure la q t CX d x aa Ro O Hi Dee N EN m aa le re ar a ji rH L T SZ A i C x che an To 4 a qi ren M a rj H um qi T rade d mE TEE 3d gb A E LE ra ile Lat 38 3 a No og E Held ETIDA 1347 E i arn ETIT 17 a amp xs nM gi E e CERIS T oun 7 Es CTS l i gum 1 Power supplies Service port used by service personnel only 2 Power switches not applicable to newer models 6 SAS Out port 3 1 0 module A 7 1 0 module B 4 SAS In port Cache To enable faster data access from disk storage the following types of caching are performed 20 W rite back or write through caching The controller writes user data in the cache memory on the module rather than directly to the drives Later when the storage system is either id
60. le or aging and continuing to receive new I O data the controller writes the data to the drive array Read ahead caching The controller detects sequential array access reads ahead into the next sequence of data and stores the data in the read ahead cache Then if the next read access is for cached data the controller immediately loads the data into the system memory avoiding the latency of a disk access Components Ef NOTE See HP P2000 G3 MSA System SMU Reference Guide for more information about volume cache options Transportable CompactFlash During a power loss or array controller failure data stored in cache are saved off to non volatile memory CompactFlash These data are then written to disk after the issue is corrected To protect against writing incomplete data to disk the image stored on the CompactFlash is verified before committing to disk In single controller configurations if the controller has failed or does not start and the Cache Status LED is on or blinking the CompactFlash will need to be transported to a replacement controller to recover data not flushed to disk See Controller failure in a single controller configuration on page 51 for more information Controller Module CompactFlash A CAUTION To preserve the existing data stored in the CompactFlash you must transport the CompactFlash from the failed controller to the replacement controller using a procedure outlined in the HP C
61. lectrical label To ensure redundancy provide two separate power sources for the enclosures These power sources must be independent of each other and each must be controlled by a separate circuit breaker at the power distribution point The system requires voltages within minimum fluctuation The customer supplied facilities voltage must maintain a voltage within the range specified on the equipment s electrical rating label The customer facilities must also provide suitable surge protection Site wiring must include an earth ground connection to the DC power source Grounding must comply with local national or other applicable government codes and regulations Power circuits and associated circuit breakers must provide sufficient power and overload protection HP P2000 G3 SAS MSA System User Guide 65 W eight and placement guidelines Refer to Physical requirements on page 67 for detailed size and weight specifications The weight of an enclosure depends on the number and type of modules installed Ideally use two people to liftan enclosure However one person can Safely lift an enclosure if its weight is reduced by removing the power supply modules and disk drive modules Do not place enclosures in a vertical position Always install and operate the enclosures in a horizontal orientation W hen installing enclosures in a rack make sure that any surfaces over which you might move the rack can support the weight To prevent accid
62. ler module has failed Check the event log for specific information regarding the failure Possible reasons Actions System functioning properly N o action required O ne of the following errors e Restart this controller from the other controller using blinking occurred SMU or the CU Hardware ontrolled Remove the controller and reinsert it power up error Contact an authorized service provider for assistance Cache flush error Replace the controller Cache self refresh error Are both disk drive module LEDs off O nline Activity and Fault UID Answer Possible reasons Actions e There is no power Check that the disk drive is fully inserted and latched in The disk is offline place and that the enclosure is powered on The disk is not configured Is the disk drive module Fault UID LED blinking amber Answer Possible reasons Actions No but the The disk drive is rebuilding No action required Online Activity LED is blinking A CAUTION Do not remove a drive that is rebuilding Removing a drive might terminate the current operation and cause data loss Yes and the The disk drive is offline A predictive Check the event log for specific information Online Activity failure alert may have been received regarding the fault Contact an authorized service provider for assistance Yes and the The disk drive is active buta Check the event log for specific information
63. ltage and frequency inscribed on the equipment s electrical rating label To ensure redundancy provide two separate power sources for the enclosures These power sources must be independent of each other and each must be controlled by a separate circuit breaker at the power distribution point The system requires voltages within minimum fluctuation The customer supplied facilities voltage must maintain a voltage with not more than 5 percent fluctuation The customer facilities must also provide suitable surge protection Site wiring must include an earth ground connection to the AC power source The supply conductors and power distribution boxes or equivalent metal enclosure must be grounded at both ends Power circuits and associated circuit breakers must provide sufficient power and overload protection To prevent possible damage to the AC power distribution boxes and other components in the rack use an external independent power source that is isolated from large switching loads such as air conditioning motors elevator motors and factory loads Site wiring and DC power requirements The following are required for all installations using DC power supplies All DC mains and supply conductors to power distribution boxes for the rack mounted system must comply with local national or other applicable government codes and regulations Ensure that the voltage of your power source matches the voltage inscribed on the equipment s e
64. model to model storage component attachment Expansion module P2000 6Gb drive enclosure Expansion module P2000 6Gb drive enclosure Type mini SAS to mini SAS Length SAS expansion In Out cable data Connectors D2700 6Gb drive enclosure mini SAS to mini SAS MSA70 3Gb drive enclosure mini SAS to mini SAS 2 MSA2000 3Gb drive enclosure mini SAS to SAS D2700 6Gb drive enclosure D2700 6Gb drive enclosure mini SAS to mini SAS P2000 6Gb drive enclosure mini SAS to mini SAS 2 MSA2000 3Gb drive enclosure MSA70 3Gb drive enclosure mini SAS to mini SAS to SAS mini SA S 12 MSA70 3Gb drive enclosure MSA70 3Gb drive enclosure mini SAS to mini SAS1 P2000 6Gb drive enclosure mini SAS to mini SAS1 D2700 6Gb drive enclosure mini SAS to mini SAS MSA2000 3Gb drive enclosure mini SAS to SAS MSA2000 3Gb drive enclosure MSA2000 3Gb drive enclosure 10 ne 0 5m cable required per I O module to I O module connection 2Cables required if not included must be separately purchased 30 ne 0 6m cable required per I O module to I O connection SAS to SAS amp NOTE Additional cabling notes W hen adding more than two drive enclosures you may need to purchase additional 1m or 2m cables Spanning 3 4 or 5 drive enclosures requires 1m cables Spanning 6 or 7 drive enclosures requires 2m
65. n prompt enter the default user manage b Enter the default password manage If the default user or password or both have been changed for security reasons enter the secure login credentials instead of the defaults shown above HP P2000 G3 SAS MSA System User Guide 43 44 7 Atthe prompt type the following command to set the values you obtained in Step 1 for each network port first for controller A and then for controller B set network parameters ip address netmask netmask gateway gateway controller a b where address is the IP address of the controller netmask is the subnet mask gateway is the IP address of the subnet router e alb specifies the controller whose network parameters you are setting For example set network parameters ip 192 168 0 10 netmask 255 255 255 0 gateway 192 168 0 1 controller a set network parameters ip 192 168 0 11 netmask 255 255 255 0 gateway 192 168 0 1 controller b 8 Type the following command to verify the new IP addresses show network parameters Network parameters including the IP address subnet mask and gateway address are displayed for each controller 9 Use the ping command to verify network connectivity For example ping 192 168 0 1 gateway Info Pinging 192 168 0 1 with 4 packets Success Command completed successfully The remote computer responded with 4 packets 10 In the host computer s command window type the following command to verify connectivity firs
66. nes 66 Electrical guidelines 66 Ventilation requirements 66 Cabling requirements 66 Management host requirements 66 Physical requirements 4 67 Environmental requirements 68 Electrical requirements 422 68 Site wiring and power requirements 68 Power cord requirements 69 Elecrostatt discharge ia ia ci EE beam A ek ree ees 21 Preventing electrostatic discharge 71 Grounding methods to prevent electrostatic discharge 71 NUR Ieee eee ee ee eee ee eee eee ee eee ee eee ee ee ee ee eee ee ee ee 3 HP P2000 G3 SAS MSA System User Guide 5 6 Contents Figures CO Y O Ui E CJ N Fe P2000 G3 MSA System component connection combinations 25 Cabling connections between P2000 G3 MSA System controllers and P2000 6Gb drive enclosures 28 Cabling connections between P2000 G3 controllers
67. ng CLI command line interface 42 SM U storage management utility 45 web posted documentation 11 audience 11 C cables Ethernet 39 FCC compliance statement 39 67 routing requirements 66 SAS 38 SAS expansion cable requirements 25 shielded 39 67 USB for CU 42 cabling connecting controller and drive enclosures 24 direct attach configurations 38 cache read ahead 20 self refresh mode 60 write through 20 clearance requirements service 66 ventilation 66 command line interface CLI connecting USB cable to CU port 43 using to set controller IP addresses 42 CompactFlash transporting 21 components controller module face plate P2000 G3 SAS MSA System 18 P2000 G3 MSA Systems supported drive enclosures D2700 6Gb drive enclosure 19 MSA2000 3Gb drive enclosure 20 MSA70 3Gb drive enclosure 20 P2000 6Gb drive enclosure 20 P2000 G3 SAS MSA System rear panel 19 AC PSU 19 CU port mini USB 19 DC power switch 19 DC PSU 19 host interface ports 19 network port 19 SAS expansion port 19 service port 19 configuring direct attach configurations 38 connections verify 33 console requirement 66 controller enclosures connecting to data hosts 37 connecting to remote management hosts 39 conventions document 12 D data hosts defined 37 optional software 37 system requirements 37 DHCP server 42 disk drive slot numbering LFF enclosure 18 SFF enclosure 18 document conventions 12 prerequisite knowledge 11 related documentation 11
68. ng and provisioning 45 storage system setup configuring 45 provisioning 45 Subscriber s choice HP 13 super capacitor pack 21 technical support HP 13 temperature non operating range 68 temperature operating range 68 troubleshooting 47 controller failure single controller configuration 51 correcting enclosure IDs 48 enclosure does notinitialize 48 expansion port connection fault 53 using system LEDs 48 V ventilation requirements 66 vibration non operating range 68 vibration operating range 68 W warnings rack stability 13 voltage and temperature 54 web sites HP documentation 11 HP Subscriber s choice 13 HP P2000 G3 SAS MSA System User Guide 75 76 Index
69. ng command rescan To rescan using SMU 1 Verify that both controllers are operating normally 2 n the Configuration View panel rightclick the system and select Tools gt Rescan Disk Channels 3 Click Rescan Diagnostic steps This section describes possible reasons and actions to take when an LED indicates a fault condition See LED descriptions on page 57 for descriptions of all LED statuses Is the front panel Fault LED amber Answer Possible reasons Actions System functioning properly No action required A fault condition exists Check the LEDs on the back of the controller to narrow the fault to a FRU connection or both Check the event log for specific information regarding the fault A fault occurred Check the event log for specific information regarding If installing an I O module FRU he Taulit the module has notgone online Isolate the fault and likely failed its self test Contact an authorized service provider for assistance Replace if necessary If installing an I O module FRU try removing and reinstalling the new I O module and check the event log for errors 48 Troubleshooting Is the controller back panel OK LED off Answer Possible reasons Actions System functioning properly No action required The controller module is not e Check that the controller module is fully inserted and powered on latched in place and that the enclosure is powered on The control
70. nge range CPU temperature 0 3 C 88 90 C FPGA temperature 0 3 C 97 100 C Onboard temperature 1 N one Onboard temperature 2 N one Onboard temperature 3 N one Capacitor temperature CM temperature lt 5 C gt 50 C W hen a power supply sensor goes out of range the Fault ID LED illuminates amber and an event is logged to the eventlog Table 10 Power supply temperature sensors Power Supply 1 temperature 10 80 C Power Supply 2 temperature 10 80 C Power supply module voltage sensors Power supply voltage sensors ensure that an enclosure s power supply voltage is within normal ranges There are three voltage sensors per power supply Table 11 Voltage sensor descriptions Sensor Event Fault LED condition Power supply 1 voltage 12V lt 1 00V gt 13 00V Power supply 1 voltage 5V lt 4 00V gt 6 00V Power supply 1 voltage 3 3V lt 3 00V gt 3 80V HP P2000 G3 SAS MSA System User Guide 55 56 Troubleshooting LED descriptions Front panel LEDs Left ear Right ear Left ear
71. ocol for host port connection featuring either one or two controller modules Each controller module provides two dual SFF 8088 mini SAS host ports supporting data rates up to HP P2000 G3 SAS MSA System User Guide 37 6Gb second per lane and four lanes per connector featuring a 1 2 GHz processor with 256 MB memory and 2GB cache SAS host ports connect to SAS hosts or switches they are not used for replication Connecting direct attach configurations P2000 G3 SAS MSA System LFF and P2000 G3 SAS MSA System SFF support up to eight directconnect server connections four per controller module Connect appropriate cables from the servers HBAs to the controller host ports as described below and shown in the following illustrations To connect the P2000 G3 SAS MSA System controller to a server or HBA switch using the controller s SAS host ports select SAS cables supporting 3 6Gb data rates that are compatible with the controller module s host port SFF connector Single controller configuration O ne server one HBA single path Server il i a ve Q AN n ert Dual controller configurations O ne server one HBA dual path Server L i A
72. ontroller M odule Replacement Instructions shipped with the replacement controller Failure to use this procedure will result in the loss of data stored in the cache module The CompactFlash must stay with the same enclosure If the CompactFlash is used installed in a different enclosure data loss data corruption will occur Ef IMPORTANT In dual controller configurations featuring one healthy peer controller there is no need to transport a failed controller s cache to a replacement controller because the cache is duplicated between the controllers Super lt apacitor pack To protect RAID controller cache in case of power failure P2000 G3 MSA System controllers are equipped with supercapacitor technology in conjunction with CompactFlash memory built into each controller module to provide unlimited cache memory backup time The super capacitor pack provides energy for backing up unwritten data in the write cache to the CompactFlash in the event of a power failure Unwritten data in CompactFlash memory are automatically committed to disk media when power is restored W hile the cache is being maintained by the super capacitor the Cache Status LED flashes ata rate of 1 10 second on and 9 10 second off HP P2000 G3 SAS MSA System User Guide 21 22 Components 3 Installing the enclosures Installation checklist The following table outlines the steps required to install the enclosures and initially configure the system To ensu
73. optimal method for setting network port IP addresses SM U is introduced in Accessing SMU on page 45 See the SMU reference guide or online help for additional information amp NOTE For optimal performance 6Gb P2000 G3 MSA System controller enclosures should be cabled to 6Gb P2000 G3 MSA System drive enclosures when expanding storage capacity P2000 G3 MSA System controller to drive enclosure cabling is described within this chapter Cabling of 3G b drive enclosures to newer 6G b controllers is addressed for customers upgrading existing legacy systems amp NOTE For information on N EBS Level 3 compliant carrier grade enclosures see http www hp com products1 servers carrier grade products cgblades enclosure HP P2000 G3 SAS MSA System User Guide 23 Connecting controller and drive enclosures P2000 G3 MSA System controller enclosures available in either 24 drive 2 5 or 12 drive 3 5 chassis supportup to eight enclosures including the controller enclosure for storage expansion ora maximum of 149 disk drives You can also configure drive enclosures of mixed type as shown in Table 3 on page 26 The firmware supports both straight through and reverse SAS cabling Reverse cabling allows any drive enclosure to fail or be removed while maintaining access to other enclosures Fault tolerance and performance requirements determine whether to optimize the configuration for high availability or high
74. performance when cabling P2000 G3 MSA System controller enclosures support both 3Gbps and 6Gbps internal disk drive speeds together with 3Gbps and 6G bps expander link speeds Controller and expansion modules are identified by lt enclosure ID gt lt controller ID gt W hen connecting multiple drive enclosures use reverse cabling to ensure the highest level of fault tolerance For example Figure 6 on page 29 shows controller module 1A is connected to expansion module 2A with a chain of connections cascading down blue Controller module 1B is connected to the lower expansion module 5B of the last drive enclosure with connections moving in the opposite reverse direction green amp NOTE P2000 G3 MSA System controller enclosures support hot plug replacement of redundant controller modules fans power supplies and I O modules Hot add of drive enclosures is also supported Connecting controller and D2700 6G b drive enclosure A D2700 6G b drive enclosure supporting 6G b internal disk drive and expander link speeds can be attached to a P2000 G3 SAS MSA System LFF or P2000 G3 SAS MSA System SFF controller enclosure using supported mini SAS to mini SAS cables of 0 5m to 2m length see Figure 3 on page 28 Connecting controller and P2000 6Gb 3 5 12 drive enclosure A P2000 6Gb 3 5 12 drive enclosure supporting 6G b internal disk drive and expander link speeds can be attached to a P2000 G3 SAS MSA System LFF or P2000 G3 SAS M S
75. problem to the expansion cable or to the controller module s expansion port Is the expansion port status LED on e Yes You now know that the expansion cable is good Return cable to the original port If the expansion port status LED remains off you have isolated the fault to the controller module s expansion port Replace the controller module e No Proceed to the next step 5 Move the expansion cable back to the original port on the controller enclosure 6 Move the expansion cable on the drive enclosure to a known good expansion port on the drive enclosure Is the expansion port status LED on e Yes You have isolated the problem to the drive enclosure s port Replace the expansion module e No Proceed to the next step HP P2000 G3 SAS MSA System User Guide 53 7 Replace the cable with a known good cable ensuring the cable is attached to the original ports used by the previous cable Is the host link status LED on Yes Replace the original cable The fault has been isolated e No Itis likely that the controller module needs to be replaced Resolving voltage and temperature warnings 1 Check that all of the fans are working by making sure each power supply s Voltage Fan Fault Service Required LED is off or by using SMU to check for yellow yield icon hardware warnings In the Configuration View panel rightclick the enclosure and select View gt Overview 2 Make sure that all modules are fully seated in their slots
76. re a successful installation perform the tasks in the order they are presented Table2 Installation checklist W here to find procedure Install the controller enclosure and See the racking instructions poster optional drive enclosures in the rack and attach ear caps Connect controller enclosure and LFF SFF See Connecting controller and drive enclosures on drive enclosures page 24 Connect power cords See the installation poster Test enclosure connections See Testing enclosure connections on page 33 Install required host software See Host system requirements on page 37 Connect data hosts See Connecting the enclosure to data hosts on page 37 Connect remote management hosts See Connecting remote management hosts on page 39 O btain IP values and set management See O btaining IP values on page 41 1 port IP properties on the controller See Connecting to the controller CLI port with Linux enclosure and W indows topics Perform initial configuration tasks Topics below correspond to bullets at left e Sign in to the web based storage See Getting Started in the HP P2000 G3 MSA management application SM U System SM U Reference G uide Initially configure and provision the See Configuring the System and Provisioning the storage system using SMU System topics SM U reference guide or online help IMSA Device Discovery Tool introduced in O btaining IP values provides the
77. re or power loss During the write to CompactFlash process only the components needed to write the cache to the CompactFlash are powered by the super capacitor This process typically takes 60 seconds per 1 Gbyte of cache After the cache is copied to CompactFlash the remaining power left in the super capacitor is used to refresh the cache memory W hile the cache is being maintained by the super capacitor the Cache Status LED flashes ata rate of 1 10 second off and 9 10 second on Ey IMPORTANT Transportable cache only applies to single controller configurations In dual controller configurations there is no need to transport a failed controller s cache to a replacement controller because the cache is duplicated between the peer controllers HP P2000 G3 SAS MSA System User Guide 51 If the controller has failed or does not start is the Cache Status LED on blinking Answer Actions N o the Cache LED status is off and the If valid data is thought to be in Flash see Transporting controller does not boot cache otherwise replace the controller No the Cache Status LED is off and the The system is flushing data to disks If the problem persists controller boots replace the controller Yes ata strobe 110 rate 1 Hz and the See Transporting cache controller does not boot Yes ata strobe 110 rate 1 Hz and the The system is flushing data to disks If the problem persists controller boots replace the controll
78. reen Expansion module is operating normally Blinking green System is booting Off Expansion module is not O K SAS O ut Port Status Green Portlink is up and connected Off Port is empty or link is down 62 LED descriptions Power supply LEDs Power redundancy is achieved through two independent load sharing power supplies In the event of a power supply failure or the failure of the power source the storage system can operate continuously ona single power supply Greater redundancy can be achieved by connecting the power supplies to separate circuits DC power supplies are equipped with a power switch AC power supplies may or may not have a power switch model shown below has no power switch W hether a power supply has a power switch is significant to powering on off hb N i Fc ER En J Vp J 2 Es a e Hus HUE WY KE y AC model DC model Table 18 LEDs HP P2000 G3 MSA System power supply units rear panel Description Input Source Power Good Definition Green Power is on and input voltage is normal Off Power is off or input voltage is below the minimum threshold Vol
79. rvice Required LED amber 49 Are both disk drive module LEDs off O nline Activity and Faul UID 49 Is the disk drive module Fault UID LED blinking amber 49 Is a connected host ports Host Link Status LED off 50 Is a connected port s Expansion Port Status LED off 50 Is a connected port s Network Port Link Status LED off 50 Is the power supply s Input Power Source LED off 51 Is the power supply s Voltage Fan Fault Service Required LED amber 51 Controller failure in a single controller configuration 51 If the controller has failed or does not start is the Cache Status LED on blinking 52 Transporting cache osoasa anaa hh hi hh e e s 52 Isolating a hostside connection fault 52 Hostside connection troubleshooting featuring SAS host interface ports 52 Isolating a controller module expansion port connection fault 53 Resolving voltage and temperature warnings 54 SENSOR IOCANONS ta aram duet wb pa GR hae AU Re hae rate oe ae A et Baas 54 Power supply sensors
80. s EY NOTE Once the enclosures power on sequence succeeds the storage system is ready to be connected to hosts as described in Connecting the enclosure to data hosts on page 37 Powering on powering off Before powering on the enclosure for the first time Install all disk drives in the enclosure so the controller can identify and configure them at power up e Connect the cables and power cords to the enclosures as explained in the installation sheet EY NOTE P2000 G3 controller enclosures and some P2000 G3 drive enclosures do not have power switches They power on when connected to a power source and they power off when disconnected Generally when powering up make sure to power up the enclosures and associated data host in the following order Drive enclosures first This ensures that disks in the drive enclosure have enough time to completely spin up before being scanned by the controller modules within the controller enclosure W hile enclosures power up their LEDs blink After the LEDs stop blinking if no LEDs on the front and back of the enclosure are amber the power on sequence is complete and no faults have been detected See LED descriptions on page 57 for descriptions of LED behavior Controller enclosure next Depending upon the number and type of disks in the system it may take several minutes for the system to become ready Data hostlast if powered down for maintenance purposes
81. s visit http www hp com go p2000 Select Related products select your drive enclosure select Support HP Support amp Drivers from the right side of the page select your product name and select M anuals HP P2000 G3 SAS MSA System User Guide 19 P2000 6Gb 3 5 12 drive enclosure IE en HO 3 Sill Zune i 7 M T O 5 11 ES jad gt lt ir i i X T 5 a i y z i 1 i a dE a are et f sar ae cm IL NER SHB dM i Y I Eu ES S qe El SB 3o oM og f i eee TT I m IIF tul IH iprIDY 11 au a BA lus ES p pie Tl 0 ETC a N ls i Ly 3 ae Y 1 Power supplies 5 SAS In port 2 MO module A 6 SAS Out port 3 Disabled button used by engineering only 7 1 0 module B 4 Service port used by service personnel only MSA70 3G b drive enclosure P2000 G3 MSA System controllers can also be attached to an M SA70 3G b drive enclosure that is running firmware version 2 18 or later For information about the MSA70 3Gb drive enclosure see the HP StorageW or
82. s are needed buta Linux configuration file must be created or modified For W indows computers a special device driver gserial inf must be downloaded from a CD or HP website and installed on the computer that will be cabled directly to the controller s CLI port EY NOTE Directly cabling to the CLI portis an out of band connection because it communicates outside the data paths used to transfer information from a computer or network to the controller enclosure An in band connection can also be used to configure a new controller If used cabling to the CLI port might not be necessary The in band method uses the MSA Device Discovery utility on the Software Support Documentation CD that is included with your system and is the best way to discover the controller s IP addresses automatically so that you can use them to log into and manage your controllers using a web browser for SMU or telnet for the CU See Using the MSA Device Discovery Too to discover controller s IP addresses for instructions about how to use the MSA Device Discovery Tool over your existing in band connection to discover controller IP addresses without using the CU port Preparing a Linux computer before cabling to the CU port Although Linux operating systems do not require installation of a device driver certain parameters must be provided during driver loading to enable recognition of the P2000 G3 MSA System controller enclosures To load the Linux device driver wit
83. specs links are located on the right 24 Installing the enclosures Connecting controller and mixed drive enclosures P2000 G3 MSA System controller modules support cabling of 3Gb and 6Gb SAS link rate LFF and SFF expansion modules in mixed fashion as shown in Figure 10 on page 32 and as further described in Additional cabling considerations below the HP P2000 G3 MSA System Cable Configuration G uide and HP white papers listed on the following page Additional cable requirements for drive enclosures iY IMPORTANT When installing SAS cables use only supported SAS 4x cables with connectors supporting your application 6Gb 3Gb or both MiniSAS to miniSAS 0 5m cables are provided with each of the following drive enclosures one per expansion module P2000 6Gb 3 5 12 drive enclosure and D2700 6Gb drive enclosure e lf additional or longer cables are required they must be ordered separately see relevant M SA2000 G 2 Q uickspecs or P2000 G3 Q uickspecs for your products e The maximum cable length allowed in any configuration is 2m When expanding storage capacity a maximum of eight enclosures including the controller enclosure or one hundred forty nine 149 disk drives are allowed in the array P2000 G3 MSA System cable requirements Figure 1 below and Table 4 on page 27 jointly describe cabling requirements and connection combinations for P2000 G3 MSA System components Components are labeled wi
84. t SAS Expansion In Out cable data Controller module Drive enclosure Type Length Connectors P2000 G3 SAS MSA SFF and P2000 6Gb drive enclosure mini SAS to mini SAS P2000 G3 SAS MSA LFF D2700 6Gb drive enclosure mini SAS to mini SAS MSA2000 3Gb drive enclosure mini SAS to SAS MSA70 3G b drive enclosure mini SAS to mini SA S 10 ne 0 5m cable is required per controller module to 1 O expansion module connection 20 ne 0 5m 1 0m or 2 0m cable is required per controller module to expansion module connection EY NOTE Additional cabling notes Cables required if not included must be separately purchased When adding more than two drive enclosures you may need to purchase additional 1m or 2m cables Spanning 3 4 or 5 drive enclosures requires 1m cables Spanning 6 or 7 drive enclosures requires 2m cables See Table 4 on page 27 and related footnotes for cabling multiple drive enclosures EY IMPORTANT Controller modules within the enclosure must be of the same type Do not install an HP P2000 G3 FC MSA System and HP P2000 G3 SAS MSA System controller module in the same chassis EY IMPORTANT Connecting 3Gb and 6Gb drive enclosures limits performance and should be done only when upgrading legacy product configurations For additional information concerning cabling of P2000 G3 MSA System controllers and MSA2000 G1 or G2 drive enclosures visit your HP MSA products page http
85. t for controller A and then for controller B ping controller IP address If you cannot your access your system for at least three minutes after changing the IP address your network might require you to restart the Management Controller s using the C LI W hen you restart a Management Controller communication with itis temporarily lost until it successfully resta rts Type the following command to restart the management controller on both controllers restart mc both 11 When you are done using the CLI exit the emulator 12 Retain the new IP addresses to access and manage the controllers using either SMU or the CLI EY NOTE Using HyperTerminal with the CLI on a Microsoft Windows host Ona host computer connected to a controller module s mini USB CLI port incorrect command syntax in a HyperTerminal session can cause the CU to hang To avoid this problem use correct syntax use a different terminal emulator or connectto the CLI using telnet rather than the mini USB cable Be sure to close the HyperTerminal session before shutting down the controller or restarting its Management Controller O therwise the host s CPU cycles may rise unacceptably Connecting to the controller CLI port 6 Basic operation Verify that you have completed the sequential Installation Checklist instructions in Table 2 on page 23 Once you have successfully completed steps 1 through 8 therein you can access the management interface using your w
86. tage Fan Fault Service Required Amber Output voltage is out of range or a fan is operating below the minimum required RPM Off Output voltage is normal 299 Ef NOTE See Powering on powering off on page 33 for information on power cycling enclosures HP P2000 G3 SAS MSA System User Guide 63 64 LED descriptions B Environmental requirements and specifications Safety requirements Install the system in accordance with the local safety codes and regulations at the facility site Follow all cautions and instructions marked on the equipment Also refer to the documentation included with your products ship kit Site requirements and guidelines The following sections provide requirements and guidelines that you must address when preparing your site for the installation W hen selecting an installation site for the system choose a location not subject to excessive heat direct sunlight dust or chemical exposure These conditions greatly reduce the system s longevity and might void your warranty Site wiring and AC power requirements The following are required for all installations using AC power supplies All AC mains and supply conductors to power distribution boxes for the rack mounted system must be enclosed in a metal conduit or raceway when specified by local national or other applicable government codes and regulations Ensure that the voltage and frequency of your power source match the vo
87. tem User Guide 15 16 Overview 2 Components Front panel components P2000 G3 SAS MSA System LFF Left ear Right ear 1 Enclosure ID LED 4 Unit Identification UID LED 2 Disk drive O nline Activity LED 5 Heartbeat LED 3 Disk drive Fault UID LED 6 Fault ID LED P2000 G3 SAS MSA System SFF Left ear Right ear JO Hl Pe Q D 1 Enclosure ID LED 4 Unit Identification UID LED 2 Disk drive O nline Activity LED 5 Heartbeat LED 3 Disk drive Fault UID LED 6 Fault ID LED HP P2000 G3 SAS MSA System User Guide 17 Disk drive bay numbers P2000 G3 SAS MSA System LFF
88. th back end SAS data rates and other relevant attributes Simplified 10 M face plates are shown 6Gbps SHE P2000 G3 Controller Enclosure HE 6Gbps SAS2 0 6G bps SAS2 0 3G bps SAS11 3G bps SAS11 P2000 6Gb IOM D2700 6Gb IOM MSA70 3Gb IOM MSA2000 3Gb IOM D2700 P2000 6Gb D2700 P2000 6Gb D2700 P2000 6Gb MSA2000 MSA70 MSA2000 MSA70 MSA2000 MSA70 MSA2000 L EE a u 3 I 2 i B Elf a 5 L A d mu y u inp ze r Cabling a 6G bps drive enclosure behind the MSA70 3Gb drive enclosure will adjust its linkrate speed to 3G bps Figure 1 P2000 G3 MSA System component connection combinations Table 3 below provides SAS cable requirements for connection combinations between MSA controller and expansion modules Table 4 on page 27 provides details for cabling expansion modules Ef NOTE Check Q uickspecs addressing your respective product with regard to cabling Q uickspecs can be found from your HP MSA products page http www hp com go p2000 Quickspecs links are located on the right HP P2000 G3 SAS MSA System User Guide 25 Table 3 SAS expansion cable requirements controller module to expansion module connection Product model to model storage component attachmen
89. tility allows customers to gather log information for use during support calls See the P2000 G3 Software Support Documentation CD that ships with your product for details Isolate the fault Occasionally it might become necessary to isolate a fault This is particularly true with data paths due to the number of components comprising the data path For example if a hostside data error occurs it could be caused by any of the components in the data path controller module cable or data host HP P2000 G3 SAS MSA System User Guide 47 If the enclosure does not initialize It may take up to two minutes for the enclosures to initialize If the enclosure does not initialize Perform a rescan Power cycle the system Make sure the power cord is properly connected and check the power source that it is connected to Check the event log for errors Correcting enclosure IDs W hen installing a system with drive enclosures attached the enclosure IDs might not agree with the physical cabling order This is because the controller might have been previously attached to some of the same enclosures during factory testing and it attempts to preserve the previous enclosure IDs if possible To correct this condition make sure that both controllers are up and perform a rescan using SMU or the CU This will reorder the enclosures but can take up to two minutes for the enclosure IDs to be corrected To perform a rescan using the CU type the followi
90. tion data host operating systems may require that multi pathing is supported XX TIP See the HP MSA System VDS and VSS Hardware Providers Installation Guide and HP MSA System M PIO DSM Installation Guide to aid in planning and implementing your MPIO DSM installation If fault tolerance is required then multi pathing software may be required Host based multi path software should be used in any configuration where two logical paths between the host and any storage volume may exist at the same time This would include most configurations where there are multiple connections to the host or multiple connections between a switch and the storage Use Windows Server MPIO DSM with Windows Server 2003 To obtain the MPIO DSM go to the HP MSA products page at http www hp com go msa Select your product and go to Related Products Use native Microsoft M PIO DSM support with Windows Server 2008 Use either the Server Manager or the command line interface mpclaim CU tool to perform the installation Refer to the following web sites for information about using the W indows 2008 native MPIO DSM http support microsoft com gp assistsupport http technet microsoft com search the site for multipath I O overview Use the HP Multipath Device Mapper for Linux Software with Linux servers To download the appropriate device mapper multi path enablement kit for your specific enterprise Linux operating system go to http www hp com go
91. troller module expansion port connection fault on page 53 System functioning properly N o action required The link is down Use standard networking troubleshooting procedures to isolate faults on the network 50 Troubleshooting Is the power supply s Input Power Source LED off Possible reasons Actions System functioning properly No action required The power supply is not Verify that the power cord is properly connected and receiving adequate power check the power source it is connected to Check that the power supply FRU is firmly locked into position Check the event log for specific information regarding the fault Isolate the fault Contact an authorized service provider for assistance Possible reasons Actions System functioning properly No action required The power supply unitor a fan When isolating faults in the power supply remember that is operating atan the fans in both modules receive power through a unacceptable voltage RPM common bus on the midplane so if a power supply unit level or has failed fails the fans continue to operate normally e Check that the power supply FRU is firmly locked into position Check that the power cable is connected to a power source Check that the power cable is connected to the power supply module Controller failure in a single controller configuration Cache memory is flushed to CompactFlash in the case of a controller failu
92. ures Controller A Controller B P1 ES P2 P1 Eta P2 a x gt Controller B _ Sa P Y In ar Out Ge ES In EP Out 1A 1B 2A 2B Controller A El Controller B y Figure 5 Cabling connections between P2000 G3 controllers and an MSA70 3G b drive enclosure The diagram above shows dual controller modules connected to dual expansion modules lus Controller A 1A aL a Controller B 1B In ER amp Out 2B In reme S Out 3A In S Out 6 3B hes j a Out E 4A rt Out 4B ln ss F O Ion In r amp 5B In Out Figure 6 Faulttolerant cabling P2000 G3 controllers and P2000 6Gb drive enclosures The diagram above shows a dual controller enclosure cabled to P20

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