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HP CP4025DN User's Manual

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1. gi 230 Chapter 10 Solve problems ENWW Solve common Mac problems The printer driver is not listed in the Printer Setup Utility or the Print amp Fax list Cause Solution The product software might not have been installed or was installed incorrectly Make sure that the product GZ file is in the following hard drive folder e Mac OS X 10 4 Library Printers PPDs Contents Resources lang lproj where lang is the two letter language code for the language that you are using e Mac OS X 10 5 and 10 6 Library Printers PPDs Contents Resources If necessary reinstall the software See the getting started guide for instructions The Postscript Printer Description PPD file is corrupt Delete the GZ file from the following hard drive folder e Mac OS X 10 4 Library Printers PPDs Contents Resources lang lproj where lang is the two letter language code for the language that you are using e Mac OS X 10 5 and 10 6 Library Printers PPDs Contents Resources Reinstall the software See the getting started guide for instructions The product name IP address or Bonjour host name does not appear in the product list in the Printer Setup Utility or the Print amp Fax list Cause Solution The product might not be ready Make sure that the cables are connected correctly the product is on and the Ready light is on If you are connecting through
2. Item Description Part number HP Color LaserJet black print cartridge Standard black cartridge CE260A HP Color LaserJet black print cartridge High capacity black cartridge for CE260X CLJ4525 models only HP Color LaserJet cyan print cartridge Cyan cartridge CE261A HP Color LaserJet yellow print cartridge Yellow cartridge CE262A HP Color LaserJet magenta print Magenta cartridge CE263A cartridge Toner Collection Unit Receptacle for toner that has not fused CE265A to the paper For more information go to www hp com go learnaboutsupplies Memory Item Description Part number 200 pin DDR2 SODIMM x32 memory 256 MB CE466A modules 512 MB CE467A Boosts the ability of the product to handle large or complex print jobs HP Encrypted High Performance hard EIO encrypted hard disk to install in the J8019A disks EIO accessory slot 63 mm 2 5 in ENWW Part numbers 237 Cables and interfaces Item Description Part number Enhanced O EIO card HP Jetdirect 635n IPv6 IPsec Print J7961G Server USB cable 2 meter standard USB compatible C6518A device connector Maintenance kits Item Description Part number Fuser kit 110 Volt replacement fuser CE246A 220 Volt replacement fuser CE247A Transfer kit Replacement transfer unit transfer CE249A roller Tray 1 pickup roller and eight feed and separation rollers for Trays 2 5 238 Appendix A Supplies and accessories E
3. 49 Change the default settings for all print jobs sssseen 49 Change the product configuration settings snnn n 49 Remove software for Windows c ecs eceeceeceeeeeeeeeeeeecaeaaecaeceeeeeeeeeeescaaeaaecaeeeeeeeeeeeeesecsennanaeeseness 50 Supported utilities for Windows sssssssssssss enne ne nemen nennen nnne n nennen nnne 51 AP Web Jetadtmiln ure er ete rine e t EUER ERE T Ee e EAR TIREDRRIA UE PEE Ue HERE NURSE 51 HP Embedded Web Server itte tate tn dec tua eb a x ape dud nido Ru 51 FIP Easy Printer Care ie eed dete ia Ha a eir dE Rand hs 51 Software for other operating systems ssssssssssseeee enm nenne ennemis 53 4 Use the product with Mac Sonde 56 Supported operating systems for Mac sssssssssssseeeeeeem emen 56 Supported printer drivers for Mac ceccecccecceeeeeeeeeeeeeeeeeeceecceeaaaaaeaaecaeeeeeeeeeeeeeeeeeees 56 Remove software from Mac operating systems ssssssssse enne 56 Priority for print settings for Mac sssssee enne nnns 57 Change printer driver settings for Mac sssssessssse eene emen 57 Software for Mac COmbpulers ctt de eni a a a a a aa 58 HP Utility for Mac ie RE RE esp ada a Rods 58 Open the HP Printer Utility sese s 58 HP Utility features cnca emm 58 Supported utilities for Mac cccceceeeececeee
4. ssssseeenennnn nennen nnns 173 Install external VO Cards iioii itii eter eter etie ertet teret eerie etre idees 174 Clean the PrODUCE ID UT 176 Clean the paper pallidus dtes chiendianweceavasret eeu buses idus ea vecina Rut 176 Product updates ecese 177 10 Solve problems Solve general problems a ene erae eR id ee eere eiu heehee ati 180 Troubleshooting checklist ssssee emen ennemis 180 Factors that affect product performance sss 181 Restore factory Settings HEEL 182 Interpret control panel messages sssssssssssssssseeeseneeee eene menn e nenne enhn enne rns 183 Control panel message types eee essa e nadie ERR a n PRA E e ERR Ra du aaaea 183 Control panel messages deret eee dete dne Ce tes Ned as ante eae 183 CIearjallis ccrte ciorum i rene T MI IA M I E cnm T tee feci ree 206 COMMON causes of Jarmis ed te reda ER Ren EEEE VER ERRARE RARE YER PAR E REEDE RUE 206 Jam locations bath p e rcd s n EEEN EE rcc Rd 207 Clear jams in the right door sssssssssssseeeneenenee mener ener nennen 209 Clear jams in the output bin area ssssesssssenee eene nnn 212 Clear jams in Tray 1 ssssssssesseeeeenne enne enne nemne nennen nnn KAAKE 213 Clear jams in Tray 2 or optional Trays 3 4 or 5 sssssssssssssee 215 Clear jams in the lower right door Tray 3 4 or 5
5. 48 mm JM 5 mm M 55 mm p gt 63 mm p gt 76 mm p gt 80 mm p 96 mm gt 101 mm 7795 Distance between defects Product components that cause the defect 27 mm Print cartridge 32 mm Print cartridge 44 mm Transfer unit 48 mm Print cartridge 51 mm Transfer roller 55 mm Print engine 63 mm Transfer unit 76 mm Print cartridge 76 mm Fuser 80 mm Fuser 96 mm Print engine 101 mm Print engine 224 Chapter 10 Solve problems ENWW Optimize and improve image quality Internal print quality test pages Use the built in print quality troubleshooting pages to help diagnose and solve print quality problems 1 Press the Home button jy 2 Press the down arrow v to highlight the DIAGNOSTICS menu and then press the OK button 3 Press the down arrow to highlight the PQ TROUBLESHOOTING setting and then press the OK button to print the pages The product returns to the Ready state after printing the print quality troubleshooting pages Follow the instructions on the pages that print out Manage and configure printer drivers The product uses the paper type setting to establish many internal settings that affect print quality Always use the correct paper type setting in the printer driver and at the product control panel Also make sure that the oth
6. Incorrect The PIN is incorrect Use the up arrow A and down arrow W buttons to enter the correct PIN Initializing The product is starting No action is necessary Please wait until the Ready message appears on the display Initializing permanent storage Displayed when the product is turned on to show that permanent storage is being initialized No action is necessary INSTALL COLOR CARTRIDGE The print cartridge has been removed or has been installed incorrectly Replace or reinstall the print cartridge correctly to continue printing See Replace print cartridges on page 164 INSTALL FUSER The fuser has been removed or installed incorrectly CAUTION The fuser can be hot while the product is in use Wait for the fuser to cool before handling it 1 Open the right door 2 Install or adjust the fuser 3 Close the right door INSTALL SUPPLIES For status press OK More than one supply is missing or is installed incorrectly Press the OK button to identify which supplies need to be replaced Press the OK button a second time for more information about the specific supply Insert the supply item or make sure the installed supply item is fully seated INSTALL TRANSFER UNIT The transfer unit has been removed or installed incorrectly 1 Open right door 2 Install the transfer unit 3 Close the right door INSUFFICIENT MEMORY TO LOAD FONTSDATA The product does n
7. Help button Provides detailed information including animations about product messages or menus A Up arrow button Navigates menus and text and increases the values of numerical items in the display WY Down arrow button Navigates menus and text and decreases the values of numerical items in the display OK button Makes selections and resumes printing after continuable errors fat Home button Opens and closes the menu structure Stop button Halts the current job presents a choice to resume or cancel the current job clears paper from the product and clears any continuable errors that are associated with the halted job If the product is not printing a job pressing the Stop button pauses the product Attention light The Attention light indicates that the product has a condition that requires intervention Examples include an empty paper tray or an error message on the display Data light The Data light indicates that the product is receiving data 10 Ready light The Ready light indicates that the product is ready to begin processing any job 10 Chapter 1 Product basics ENWW 2 Control panel menus e Control panel menus ENWW Control panel menus You can control the product by changing settings in the menus on the product control panel Use the control panel to access features not supported by the printer driver or software application and to co
8. enm mm 120 Manually print on both sides with Windows ss 120 Automatically print on both sides with Windows eeee 121 Create a booklet with Windows ssssssssssssssssssseeeme eene em e nemen 123 Print on 10 x 15 cm 4 x 6 in paper with Windows sem 124 Print multiple pages per sheet with Windows ssss HH 125 Select page orientation with Windows ssssssnnn ene 126 Use job storage features with Windows ssssee emen 128 Create a stored job with Windows ssse me 128 Pinta stored Job coerente 129 Delete a stored Job eed ee s elder aedi 130 Set job storage options with Windows sssee 131 Print one copy for proof before printing all the copies 131 Temporarily store a personal job on the product and print it latek oc e t ne eo pent hd eet 131 Temporarily store a job on the product sssssseeeess 131 Permanently store a job on the product sseeeessssss 131 Make a permanently stored job private so that anyone who tries to print it must provide a PIN sssm M RHHHHHHHI A 132 Receive notification when someone prints a stored job 132 Set the user name for a stored job sssssssssssee 132 Specify a name for the stored job sssseeees 132 Set color options with Wind
9. sssssssm 216 Change jam recovery sssssssseeeeeenenenen memes nen renes nennen enne nennen 217 Solve paper handling problems ssssssssssssssssesesse eene e ener nnne nnne ener ne nnne 218 Product feeds multiple sheets ssssssssssssssssssseeee ener 218 Product feeds incorrect page size ssssssssssssseeeeeeeen nennen nnns 218 Product pulls from Incorrect tray ccce soto tg ec Ll td tute aa 219 Paper does not feed automatically sssssssssseeeenne nennen 219 Paper does not feed from Tray 2 3 4 or 5 ssssssssssssssssssseeeeermeeens 220 X ENWW Transparencies or glossy paper will not feed cece ceccee cece eee eeeeeeeeeeeeeeeeeeeeaeeeaeaeaaeeaaaes 220 Envelopes jam or will not feed in the product cccseccseeceecceeeceeeeeeeeeeeeeeeeeeeneeeneess 221 Output iscurled Or Wrinkle 3 creer ttn A it aon een LEUR Eae Eve Re qs 221 Product does not duplex or duplexes incorrectly ccccceccceeeccececeeeeeeeeeeeeeeeeeeeeeeeeeeess 222 Solve image quality problems 0 0 0 0 cece eee e rere ttn eee erent eene nnne nnne een nenne nennen nens 223 Example print quality problems sssssssssssesseeeeneeeeeeen e emen nnne nennen 223 Repetitive defects ruler c cccceccceeceecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeceesaaesaesaaeaaaaaaesaeeeaeeeeeeeeeees 224 Optimize and improve image quality
10. ssssssssssssneens 225 Internal print quality test pages ssssssssssssssssseeeeennernnnrnnne 225 Manage and configure printer drivers 225 Calibrate the product er ranae rer aaa aaa 225 Set the image registration sssssssee 226 Solve performance problems sssssssssssssssssssssenenneeeeenenn nennen nennen nennen rrrrrenrr tenes 227 Solve connectivity probletris 2 2 tace cce dee cer baec eh adde edd eed e ae tdve d ex adve de e RA dze e nuda 228 Solve direct connect problems ccccccceeee eee eeeeeeee teeta e ee eeeeeaaeaaacaaaaaaecaeeeaecaeeeeeeeeeeees 228 Solve network problem Skrien aa e a aa Ea EE E 228 Product software problems rre need aa aa aea aaa aE A aA Aa AENEA AAE 229 Solve common Windows problems ccc cece cece cece eee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseceeccececaeeaeeeeeeeeeees 230 S lve common Mac problem S sosionomer adtaeadacnten cdeavaneedeageeuaeiaues aaguageaccuvecandeveatacs deeds 231 Appendix A Supplies and accessories Order parts accessories and supplies cccceeeeeeeceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeteeseeteaaeceeeteecaesaeeeeeeees 236 imi pa Uo ERE E em 237 hedge 237 Print cartridges and toner collection unit sssssennn e 237 MEMO MEME 237 Cables and Interfaces iatavadecsvatviccceaseneecaehacadecetendeeaduareveiie
11. Optional Tray 3 included with the HP Color LaserJet CP4525xh model Lower right door access for clearing jams 10 Optional Tray 4 included with the HP Color LaserJet CP4525xh model 11 Optional Tray 5 included with the HP Color LaserJet CP4525xh model ENWW Product views 7 Back view 1 Interface ports 2 Power connection 8 Chapter 1 Product basics ENWW Interface ports 1 Hi speed USB 2 0 printing port 2 Local area network LAN Ethernet RJ 45 network port 3 EIO interface expansion slot 4 Slot for a cable type security lock Serial number and model number location The model number and serial number are listed on an identification label located on the back of the product The serial number contains information about the country region of origin the product version production code and the production number of the product Model name Model number HP Color LaserJet CP4025n CC489A HP Color LaserJet CP4025dn CC490A HP Color LaserJet CP4525n CC493A HP Color LaserJet CP4525dn CC494A HP Color LaserJet CP4525xh CC495A ENWW Product views 9 Control panel layout The control panel includes a color graphical and text display job control buttons and three light emitting diode LED status lights Control panel display Shows status information menus help information and error messages 5 Back arrow button Navigates backward in nested menus
12. 55 XX YY DC CONTROLLER ERROR To continue turn off then on The print engine is not communicating with the formatter Turn the product off and then turn the product on If the message persists contact HP support See Customer support on page 246 186 Chapter 10 Solve problems ENWW Table 10 1 Control panel messages continued Description Recommended action 56 X ERROR To continue turn off then on A temporary printing error has occurred Turn the product off and then turn the product on If the message persists contact HP support See Customer support on page 246 57 XX ERROR To continue turn off then on A temporary printing error has occurred Turn the product off and then turn the product on If the message persists contact HP support See Customer support on page 246 58 XX ERROR To continue turn off then on A temporary printing error has occurred Turn the product off and then turn the product on If the message persists contact HP support See Customer support on page 246 59 BO CLEANING MOTOR ERROR REPLACE TONER COLLECTION UNIT This message appears for one of the following reasons e The cleaning motor is stuck e The toner collection unit is full e The chute at the top of the toner collection unit is clogged Replace the toner collection unit See Replace the toner collection unit on page 167 59 XY ERROR To continu
13. Advanced Printing Shortcuts Paper Qualily Effects Finishing Job Storage Color Services Paper Options Paper sizes 8 5 x 11 inches Letter Custom Paper source Automatically Select Paper type Unspecified Print Quality Special pages E L ImageREt 3600 Gloss Levet Default x Inset lank eeprinted sheets Chaplet separator pages T Pages fg 1 3 512 NOTE A pune rcd keim thes able arm cd lo Pap soar Popes snuace Aupcmohenlb Select Ntomabcaly Select z Urepeciied on Paget ype Prnt on both sides Special pages delved lr the parit pot Page Type Paget Inset bianik peeprinted sheets Onegin veparetor pages g 13 512 NOTE Al pages nol bali in Ihe tabia ave eat lo Paper seser Aufemapea Select Pape ype Urspec nd Punt on both sides on Special pages delved hur thes parit pots Page Type Paget ENWW 7 Ifyou are printing both the first and last pages on different paper repeat steps 5 and 6 selecting the options for the other page Insert blank ox heels Chaplet separator pages Eg 13 512 NOTE A gases ek eld thes tabla ave sat lor Paper source Batemopeaty Select Paper ype Urnpeciied Pam on both sider Om Special pages delved lot thes prir pot Page Type Pages Piri pages un dile
14. E Print in Grayscale i B HP EasyColor Color Themes RGB color 6 Adjust the general settings for Edge Control Color Settings in and settings for text graphics and Options photographs E ings B General Peel Normal X Tet Neutral Grays Black Only Halftone Detail B Graphics Neutral Grays Black Only Halftone Detail Be Photographs Neutral Grays 4 Color Halftone Detail Print special jobs with Windows Print business graphics or marketing material You can use this product to print marketing and sales material or other color documents on glossy paper To maximize the quality of this output you must do the following 1 Choose the appropriate paper See the following table 2 Atthe product control panel configure the paper tray for the correct paper type 3 Select the corresponding settings in the printer driver Supported glossy paper HP glossy paper product Product code Product size Control panel and print driver settings HP Laser Presentation Paper Q6541A Letter HP soft gloss 120g Soft Gloss ENWW Print with Windows 135 HP glossy paper product Product code Product size Control panel and print driver settings HP Laser Presentation Paper Q2546A Letter HP glossy 130g Glossy HP Laser Presentation Paper Q2552A A4 HP glossy 130g Glossy HP Laser Professional Paper Q65
15. 1 Click the Start button point to Settings and then click Printers and Faxes 2 Right click the HP product icon and then click Properties or Printing Preferences 3 Click the Device Settings tab 4 Under Installable Options click Update Now in the Automatic Configuration list 222 Chapter 10 Solve problems ENWW Solve image quality problems You can prevent most print quality problems by following these guidelines Configure the trays for the correct paper type setting See Configure trays on page 97 Use paper that meets HP specifications See Paper and print media on page 79 Clean the product as necessary See Clean the paper path on page 176 Example print quality problems Some print quality problems arise from low or very low cartridges or other supplies The solution is to replace the low or very low supplies Some print quality problems arise from use of inappropriate paper Use paper that meets HP paper specifications The surface of the paper is too rough Use paper that meets HP paper specifications The printer driver setting or paper tray setting might be incorrect Be sure that you have configured the paper tray at the product control panel and have also selected the correct driver setting for the paper that you are using The print mode might be set incorrectly or the paper might not meet recommended specifications The transparencies you are using are not designed for proper toner adhesion U
16. For instructions on clearing the jam see Clear jams in the output bin area on page 212 13 XX YY JAM IN TRAY 1 A jam has occurred in Tray 1 For instructions on clearing the jam see Clear jams in Tray 1 on page 213 13 XX YY JAM IN TRAY lt X gt A jam has occurred in the indicated tray For instructions on clearing the jam see Clear jams in Tray 2 or optional Trays 3 4 or 5 on page 215 13 XX YY JAMS IN RIGHT DOOR A jam has occurred in the fuser area CAUTION The fuser can be hot while the product is in use Wait for the fuser to cool before handling it For instructions on clearing the jam see Clear jams in the right door on page 209 20 INSUFFICIENT MEMORY To continue press OK 22 EIO X BUFFER OVERFLOW To continue press OK The product received more data than can fit in the available memory You might have tried to transfer too many macros soft fonts or complex graphics Too much data was sent to the EIO card in the specified slot x An incorrect communications protocol might be in use Press the OK button to print the transferred data some data might be lost and then simplify the print job or install additional memory Press the OK button to print the transferred data Some data might be lost Check the host configuration If the message persists contact HP support See Customer support on page 246 184 Chapter 10 Solve problems ENWW T
17. Manage supplies menu Use this menu to configure how the product alerts you when supplies are approaching the estimated end of life To display Press the Home button fey and then select the MANAGE SUPPLIES menu NOTE Values that have an asterisk are the factory default values Some menu items have no default Menu item Sub menu item Values Description AT VERY LOW BLACK CARTRIDGE STOP Select what the product should do when the print cartridge is very PROMPT TO CONTINUE near the end of its estimated life CONTINUE STOP The product stops until you replace the cartridge PROMPT TO CONTINUE The product stops until you clear the prompt message After the prompt message is cleared there will not be another message indicating that the supply needs to be replaced CONTINUE The product provides an alert message but it continues printing There will not be another message indicating that the supply needs to be replaced 16 Chapter 2 Control panel menus ENWW Menu item Sub menu item Values Description COLOR CARTRIDGES STOP PROMPT TO CONTINUE CONTINUE PRINT IN BLACK Select what the product should do when the print cartridge is very near the end of its estimated life STOP The product stops until you replace the cartridge PROMPT TO CONTINUE The product stops until you clear the prompt message CONTINUE The product provides an alert message but it continues printing
18. e Product updates ENWW 147 Print information pages Information pages provide details about the product and its current configuration Use the following procedure to print the information pages 1 Press the Home jy button 2 Press the down arrow v to highlight the INFORMATION menu and then press the OK button 3 Press the down arrow v to highlight the required information and then press the OK button to print Item Description PRINT MENU MAP Prints the control panel menu map which shows the layout and current settings of the control panel menu items PRINT CONFIGURATION Prints the product configuration pages which show the printer settings and installed accessories PRINT SUPPLIES STATUS PAGE Prints the approximate remaining life for the supplies reports statistics on total number of pages and jobs processed serial number page counts and maintenance information HP provides approximations of the remaining life for the supplies as a customer convenience The actual remaining supply levels might be different than the approximations provided SUPPLIES STATUS Displays the approximate status of the print cartridges transfer kit fuser kit and toner collection unit in a scrollable list Press the OK button to open help for each item PRINT USAGE PAGE Prints a count of all paper sizes that have passed through the product lists whether they were simplex duplex monochrome or color
19. www hp com go energystar Paper use This product s optional automatic duplex feature two sided printing and N up printing multiple pages printed on one page capability can reduce paper usage and the resulting demands on natural resources Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life HP LaserJet print supplies It s easy to return and recycle your HP LaserJet print cartridges after use free of charge with HP Planet Partners Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package You help reduce the toll on the environment further when you return multiple cartridges together rather than separately HP is committed to providing inventive high quality products and services that are environmentally sound from product design and manufacturing to distribution customer use and recycling When you participate in the HP Planet Partners program we ensure your HP LaserJet print cartridges are recycled properly processing them to recover plastics and metals for new products and diverting millions of tons of waste from landfills Since this cartridge is being recycled and used in new materials it will not be returned to you Thank you for being environmentally responsible NOTE Use the return label to return original H
20. Portrait Landscape E Rotate by 180 degrees UJ Print with Windows 123 m i HP Color LaserJet CP4520 PCL6 Document Properties 4 Select the Print on both sides check box kta MI eam Advanced Printing Shortcuts Paper Guaiity Effects Finishing Job Storage Color Services Document Options Flip pages up Booklet layout Ott Pages pet sheet 1 page per sheet Right then Down Orientation i Portrait Landscape T Rotate by 180 degrees UJ About Help m 5 In the Booklet layout drop down list click the HP Color LaserJet CP4520 PCLE Document Properties 1 XT Left binding or Rig ht binding option The Advanced Printing Shortcuts Paper Qualty Effects Finishing Job Storage Color Services Pages per sheet option automatically changes aa to 2 pages per sheet F Pin on both sides Pages per dos i 2 pages per sheet Right then Down Orientation i Portrait Landscape E Rotate by 180 degrees UJ About j Mee Cancel Print on 10 x 15 cm 4 x 6 in paper with Windows 1 Onthe File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Paper Quality tab From the Paper size drop down list select either the 4x6 or 10x15cm size From the Paper source drop down list select the Tray
21. Print page borders Page on Right then Down Orientation i Portrait Landscape E Rotate by 180 degrees ca ENWW Print with Windows 125 4 Select the number of pages per sheet from the fm HP Color LaserJet CP4520 PCL6 Document Properties 7x77 Pages per sheet drop down list Advanced Pining Shortcuts Paper Gualiy Effects Firishing Jab Storage Color Services Document Options E Print on both sides Flip pages up Bool Off Pages per sheet B pages per sheet 9 pages per sheet i 16 pages per sheet Orientation LL Portrait Landscape E Rotate by 180 degrees Ua aia i Cancel 5 Select the correct Print page borders Page om HP Color LaserJet CP4520 PCL6 Document Properties x7 order and Orientation options Advanced Printing Shortcuts Paper Qualiy Eifects Finishing Job Storage Color Services Document Options E Print on both sides Flip pages up Off Pages per sheet 2 paqes per sheet ee VI Print page borders Right then Down D Portrait 7 Landscape E Rotate by 180 degrees Select page orientation with Windows 1 OntheFile menu in the software program click Print C3 Print Ctrl P 126 Chapter 7 Print tasks ENWW 2 3 4 Select the product and
22. ENWW For documents that are printed on both sides such as brochures set the registration for the tray before printing to ensure that the front and back of the page are aligned 1 2 Press the Home button fj Press the down arrow v to highlight the CONFIGURE DEVICE menu and then press the OK button Press the down arrow v to highlight the PRINT QUALITY menu and then press the OK button Press the down arrow v to highlight the SET REGISTRATION menu and then press the OK button Press the down arrow v to highlight the ADJUST TRAY X menu for the tray that you want to adjust and then press the OK button Press the down arrow v to highlight the PRINT TEST PAGE setting and then press the OK button Follow the instructions on the test page to complete the adjustment Print with Windows 137 138 Chapter 7 Print tasks ENWW 8 Color e Adjust color e Match colors e Advanced color use ENWW 139 Adjust color Manage color by changing the settings on the Color tab Windows or the Color Options or Color Quality Options menu Mac in the printer driver Automatic Setting color options to the default or Automatic setting typically produces the best possible print quality for color documents The default or Automatic color adjustment option optimizes the neutral gray color treatment halftones and edge enhancements for each element in a document For more information see the printer driver online Help
23. For more information about ordering supplies see Supplies and accessories on page 235 For more information about the MANAGE SUPPLIES menu see Manage supplies menu on page 16 ENWW Interpret control panel messages 201 Table 10 1 Control panel messages continued Description Recommended action TONER COLLECTION UNIT LOW The toner collection unit is almost full The actual supply life remaining might vary You do not need to replace the toner collection unit at this time unless print quality is no longer acceptable To continue printing either press the OK button or replace the toner collection unit See Replace the toner collection unit on page 167 TONER COLLECTION UNIT VERY LOW The toner collection unit is almost full The actual supply life remaining might vary You do not need to replace the toner collection unit at this time unless print quality is no longer acceptable After an HP supply has reached the very low threshold the HP premium protection warranty for that supply has ended To continue printing either press the OK button or replace the toner collection unit See Replace the toner collection unit on page 167 TONER COLLECTION UNIT VERY LOW To continue press OK The toner collection unit is almost full The actual supply life remaining might vary You do not need to replace the toner collection unit at this time unless print quality is no longer acceptable Af
24. On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Job Storage tab In the Job Storage Mode area click the Stored Job option or the Personal Job option In the Make Job Private area click the PIN to print option and enter a 4 digit personal identification number PIN NOTE To print the job or to delete it you must provide the PIN at the product control panel Receive notification when someone prints a stored job NOTE Only the person who created the stored job receives notification You do not receive notification when someone prints a stored job that another person has created 1 2 3 4 5 On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Job Storage tab Select the job storage mode that you want In the Job Notifications Options area click the Display Job ID when printing option Set the user name for a stored job Follow this procedure to change the user name for a stored job 1 2 3 4 5 On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Job Storage tab Select the job storage mode that you want In the User Name area click the User name option to use the Windows default user name To provide a different user name click the
25. Provides the ability to change network settings from your computer NOTE The Networking tab can be password protected Restrict Color Permit or restrict color printing You can specify permissions for individual users or for jobs that are sent from specific software programs Network administrators can use this tab to control network related settings for the product when it is connected to an IP based network This tab does not appear if the product is directly connected to a computer or if the product is connected to a network using anything other than an HP Jetdirect print server For Mac OS X you can change the Bonjour name that displays for products on the network Other Links Contains links that connect you to the Internet NOTE You must have Internet access in order to use any of these links If you use a dial up connection and did not connect when you first opened the HP Embedded Web Server you must connect before you can visit these Web sites Connecting might require that you close the HP Embedded Web Server and reopen it HP Instant Support Connects to the HP Web site to help you find solutions to product problems Shop for Supplies Connects to the HP SureSupply Web site where you can receive information on options for purchasing original HP supplies such as print cartridges and paper Product Support Connects to the support site for the product Show Me How Connects to infor
26. ik 2 3 4 Insert enough paper into one of the trays to accommodate the print job On the File menu click the Print option Open the Layout menu From the Two Sided menu select a binding option Print on both sides manually 3 2 3 4 5 8 Insert enough paper into one of the trays to accommodate the print job On the File menu click the Print option Open the Finishing menu and click the Manual Duplex tab or open the Manual Duplex menu Click the Manual Duplex box and select a binding option Click the Print button Follow the instructions in the pop up window that appears on the computer screen before replacing the output stack in Tray 1 for printing the second half Go to the product and remove any blank paper that is in Tray 1 Insert the printed stack face up with the bottom edge feeding into the printer first in Tray 1 You must print the second side from Tray 1 If prompted press the appropriate control panel button to continue Store jobs with Mac You can store jobs on the product so you can print them at any time You can share stored jobs with other users or you can make them private 1 2 On the File menu click the Print option Open the Job Storage menu In the Job Storage Mode drop down list select the type of stored job e Proof and Hold This feature provides a quick way to print and proof one copy of a job and then print more copies e Personal Job When you send a job to
27. p a7 HP LaserJet M1319f MFP Pages Type pay ranges Microsoft XPS Document Writer From tl a Y section For example type 1 3 5 12 or p1s1 p152 p153 p8s3 Print what Document gt Zoom Print All pages in range z Pages per sheet 1 page EN Iz Scale to paper size No Scaling z 3 Click the Paper Quality tab TE HP Color Laserjet CP4520 PCL6 Document Properties Till x Advanced Printing Shortcut Paper Options Paper sizes 8 5 x 14 inches Legal Paper source Automatically Select Paper type Unspecified X Print Quality Special pages Cover ImageREt 3600 z Print pages on different paper Insert blank or preprinted sheets Gloss Levet Chapter separator pages Default J ca n 4 From the Paper type drop down list click the im HP Color LaserJet CP4520 PCL6 Document Properties ll More option Advanced Printing Shortcuts Paper Quality Effects Finishing Job Storage Color Services Paper Options Paper sizes Legal Paper source Automatically Select Paper type Unspecified In Print Quality i Corer ImageREt 3600 z Print pages on different paper Insert blank or preprinted sheets Gloss Level Chapter separator pages Default J Settings Ua CC
28. ssssssssssssssseeeneeeee nennen nennen nnn 145 9 Manage and maintain Print information pages 2 itecto a Ea Ebo ease FUDd idee E Dt cea Ep eda dee ea 148 Use the HP Easy Printer Care software sssssssssseeeenee mener nennen nennen 149 Open the HP Easy Printer Care software ssssssse eee 149 HP Easy Printer Care software sections ssssessssssseeeeneneennee nennen 149 Use the HP Embedded Web Server cei ene assidu e a det cea ui edu C aep danse 152 Open the HP Embedded Web Server by using a network connection 152 gun t 153 Use HP Web Jetadmin software oo 2 eeeecccceeeeseceeeeeeeeneneeeeeeeeesaaaeeceeesaaaeecenesnaeaeeeeesensneaeeeeeennenaaes 155 Product security features 2 rene reden acce d oe Ecc o Ra RA Lc e e La e e Be curd dde 156 Securty SLALSIMEMS 156 IP Security 2 eene base i hl habe db axe d nian reed a dea La 156 Secure the HP Embedded Web Server ssssssssssseee eene 156 HP Encrypted High Performance Hard Disks ssssssseenne 156 Secure stored jobs eda ed ER d a EE E Rd e Redde 157 Lock the control panel menus ssssssssssssssseeeneennenee eere attenere Enn 157 Lock the formaler EET 158 ECONOMY Settings escuinean AEA eee pl dais and Docente ed dante 159 Optimize speed or energy usage sssssseeeeeeene enne nnne 159 Powersav
29. A printing shortcut is a collection of saved print settings that you can select with a single click Printing shortcuts General Everyday Printing d Printing Paper wpe SSO Unspecified Paper sizes 85x11 inches ag ORO tia etis Paper source I a Cardstock Heavy Automatically Select M i i Orientation EH Portrait Glossy Presentation ETT ET Print on both sides Yes lip over X W Factory Defaults Pages per sheet 1 page per shest Save As Delete Reset Ua ok emen Print with Windows 107 5 Select the print options for the new shortcut 6 Click the Save As button 7 Type a name for the shortcut and click the OK button 108 Chapter 7 Print tasks fap HP Color LaserJet CP4520 PCL6 Document Properties ill Advanced Printing Shortcuts Paper Qualty Effects Finishing Job Storage A printing shortcut is a collection of saved print settings that you can select with a single click Printing shortcuts General Everyday Printing Eco Print Two sided Printing 85x11 inches Two sided Duplex Printing Cardstock Heavy Blossy Presentalion Factory Defauits Save As Delete Reset J 18K 195x270 mm 16K 184x260 mm A d Japanese Postcard re Double Japan Postcard Rotated fap HP Color La
30. Description Recommended action LOADING PROGRAM lt XX gt Do not power off Programs and fonts can be stored on the product s file system and are loaded into RAM when the product is turned on The number XX specifies a sequence number indicating the current program being loaded No action necessary Do not turn the product off MAGENTA CARTRIDGE LOW The product indicates when a supply level is low Actual print cartridge life might vary You do not need to replace the print cartridge at this time unless print quality is no longer acceptable If print quality is no longer acceptable replace the print cartridge Consider purchasing a replacement cartridge so it is available when the installed cartridge has reached the end of its estimated life See Replace print cartridges on page 164 MAGENTA CARTRIDGE LOW LESS THAN XXXX PAGES The product indicates when a supply level is low Actual print cartridge life might vary You do not need to replace the print cartridge at this time unless print quality is no longer acceptable Estimated pages remaining is based upon the historical page coverage of this product If print quality is no longer acceptable replace the print cartridge Consider purchasing a replacement cartridge so it is available when the installed cartridge has reached the end of its estimated life See Replace print cartridges on page 164 MAGENTA CARTRIDGE VERY LOW The product indi
31. NOTE For complete information about using the HP Embedded Web Server see the HP Embedded Web Server User Guide which is on the HP Web site at www hp com support cljcp4025 or www hp com support cljcp4525 Open the HP Embedded Web Server by using a network connection 1 Identify the product IP address or host name a Atthe product control panel press the Home button b Highlight and select the INFORMATION menu c Highlight and select the PRINT CONFIGURATION option d Locate the IP address or host name on the HP Jetdirect page 2 na supported Web browser on your computer type the product IP address or host name in the address URL field 152 Chapter 9 Manage and maintain ENWW Features Tab or section Options Description Information tab Provides product status and configuration information Device Status Shows the product status and shows the estimated life remaining of HP supplies The page also shows the type and size of print paper set for each tray To change the default settings click Change Settings Configuration Page Shows the information found on the configuration page Supplies Status Shows the estimated life remaining of HP supplies This page also provides supplies part numbers To order new supplies click Shop for Supplies in the Other Links area on the left side of the window Event Log Shows a list of all product events and errors Use the HP Instant Support link
32. Overview and Support tabs ENWW Use the HP Easy Printer Care software 151 Use the HP Embedded Web Server Use the HP Embedded Web Server to view product status configure product network settings and to manage printing functions from your computer instead of from the product control panel The following are examples of what you can do using the HP Embedded Web Server NOTE When the product is directly connected to a computer use the HP Easy Printer Care software to view the product status instead of the HP Embedded Web Server e X View product status information e Determine the remaining life for all supplies and order new ones e View and change tray configurations e X View and change the product control panel menu configuration e X View and print internal pages e Receive notification of product and supplies events e View and change network configuration To use the HP Embedded Web Server you must have Microsoft Internet Explorer 5 01 or later or Netscape 6 2 or later for Windows Mac OS and Linux Netscape only Netscape Navigator 4 7 is required for HP UX 10 and HP UX 11 The HP Embedded Web Server works when the product is connected to an IP based network The HP Embedded Web Server does not support IPX based product connections You do not have to have Internet access to open and use the HP Embedded Web Server When the product is connected to the network the HP Embedded Web Server is automatically available
33. Print to file Comment HP Color LaserJet Family Driver PCLS E Manual duplex Page range 7 al HP LaserJet 8100 Series PCL 5 Current i E Pages A HP LaserJet M1319F MFP d Type pai ranges pe Microsoft XPS Document Writer From the 7 section For example type 1 3 5 12 or pisi p1s2 pls3 p8s3 Print what Document z Zoom Print All pages in range gt Pages per sheet 1 page Scale to paper size No Scaling mm HP Color LaserJet CP4520 PCL6 Document Properties Advanced Printing Shotcut Paper Oualty fects Finishing Job Storage Paper Options Paper sizes 8 5 x 14 inches Legal Custom Paper source Automatically Select Paper type Unspecified Special pages Covers Print pages on different paper Insert blank or preprinted sheets Chapter separator pages Print Quality ImageREt 3600 Gloss Levet Defaut x Settings LOK Cancel ENWW 4 From the Paper type drop down list click the aw HP Color Laseret CP4520 PCLE Document Properties m More option Advanced Printing Shortcuts Paper Quality Effects Finishing Job Storage Color Services Paper Options Paper sizes Legal Custom Paper source Automatically Select Paper type Unspecified In Print Quality i Lov
34. and HP Embedded Web Server Paper handling e Tray 1 multipurpose tray A multipurpose tray for paper transparencies labels envelopes and other paper types The tray holds up to 100 sheets of paper 50 transparencies or 10 envelopes Tray 2 500 sheet tray and an optional HP Postcard media insert Optional Trays 3 4 and 5 500 sheet trays Two sided printing The dn and xh models support automatic two sided printing The other models support manual two sided printing Standard output bin Hold up to 500 sheets of paper The product has a sensor that indicates when the bin is full For information about supported paper sizes see Supported paper sizes on page 83 For information about supported paper types see Supported paper types on page 85 Chapter 1 Product basics ENWW Languages and fonts e HP Printer Control Language PCL 5 PCL 6 and HP postscript level 3 emulation e Direct PDF e 93 scalable TrueType PS typefaces Print cartridges e Forinformation regarding print cartridges see www hp com go learnaboutsupplies e Authentic HP print cartridge detection e X Automatic toner strip remover Supported operating systems e Microsoft Windows XP Windows Vista Windows Server 2003 Windows Server 2008 and Windows 7 e Macintosh OS X 10 4 10 5 10 6 and later e Novell NetWare V6 5 and iPrint V5 12 and later e Citrix o Meta Frame XP o Presentation Server V4 0 and later o
35. click the refresh button in the upper right corner of the window to update the status Supplies Status section Shows detailed supplies status such as the estimated life remaining in the print cartridge and the status of the paper that is loaded in each tray Supplies Details link Opens the supplies status page to view more detailed information about product supplies ordering information and recycling information ENWW Use the HP Easy Printer Care software 149 Options Section Support tab Provides links to support information Device Status section This section shows product identification information and the product status It indicates product alert conditions such as a print cartridge that is at its estimated end of life After you correct a problem with the product click the refresh button in the upper right corner of the window to update the status Device Management section Provides links to information about HP Easy Printer Care to advanced product settings and to product usage reports Troubleshooting and Help Provides links to tools that you can use to resolve problems to online product support information and to online HP experts Settings tab Configure product settings adjust print quality settings and find information about specific product features NOTE This tab is not available for some products About Provides general information about this tab General Provides informa
36. instructions pages for each color a demo page and a configuration page These pages can help isolate print quality problems PRINT DIAGNOSTICS Prints a page that can assist in PAGE diagnosing product problems DISABLE CARTRIDGE This item allows you to remove a CHECK print cartridge to help determine which cartridge is the source of a problem 40 Chapter2 Control panel menus ENWW Item Sub item Values Description PAPER PATH SENSORS Performs a test on each of the product s sensors to determine if they are working correctly and displays the status of each sensor PAPER PATH TEST Tests the paper handling features of the product such as the configuration of the trays PRINT TEST PAGE Generates a page for testing the paper handling features You must define the path for the test in order to test specific paper paths SOURCE ALL TRAYS TRAY 1 TRAY 2 TRAY 3 TRAY 4 TRAY 5 Specifies whether the test page is printed from all trays or from a specific tray DUPLEX OFF ON Determines whether the duplexer is included in the test NOTE This option is available only for models that have an automatic duplexer COPIES 100 500 Determines how many pages should be sent from the specified source as part of the test MANUAL SENSOR TEST MANUAL SENSOR TEST 2 Performs tests to determine whether the paper path sensors are operating correctly Perform
37. on a printed page Lower values represent MAGENTA lighter highlights on a printed page and DENSITY higher values represent darker highlights on a printed page YELLOW DENSITY BLACK DENSITY MIDTONES CYAN DENSITY Range from 5 to Adjust the darkness or lightness of midtones 5 Default is 0 on a printed page Lower values represent MAGENTA lighter midtones on a printed page and DENSITY higher values represent darker midtones on a printed page YELLOW DENSITY BLACK DENSITY SHADOWS CYAN DENSITY Range from 5 to Adjust the darkness or lightness of shadows 5 Default is 0 on a printed page Lower values represent MAGENTA lighter shadows on a printed page and DENSITY higher values represent darker shadows on a printed page YELLOW DENSITY BLACK DENSITY RESTORE COLOR Restore the color settings by resetting the VALUES density values of each color SET REGISTRATION For each tray setting the registration shifts the margin alignment to center the image on the page from top to bottom and from left to right You can also align the image on the front with the image printed on the back ADJUST TRAY lt X gt Perform the alignment procedure for each tray When it creates an image the product scans across the page from side to side as the sheet feeds from top to bottom into the product PRINT TEST PAGE Print a test page and instructions for setting the registration of the image location ENWW Control panel menus 23 Item Sub item Sub
38. 0 102 mm 0 004 in Maximum stack height 10 mm thick 0 39 in Up to 50 sheets Glossy paper Range Maximum stack height 10 mm 0 39 in 105 g m 28 Ib bond to 220 g m 58 Ib bond Up to 50 sheets Tray 2 Paper Range Maximum stack height 56 mm 2 2 in 60 g m 16 Ib bond to 220 g m 59 Ib bond Equivalent to 500 sheets of 75 g m 20 Ib bond Maximum stack height for 10 x 15 cm 4 x 6 in size paper 15 mm 0 59 in Transparencies Minimum 0 102 mm 0 004 in Maximum stack height 56 mm thick 2 2 in Glossy paper Range Maximum stack height 56 mm 2 2 in 105 g m 28 Ib bond to 220 g m 58 Ib bond Optional Trays 3 4 and 5 Paper Range Equivalent to 500 sheets of 75 g m 20 Ib bond 60 g m 16 Ib bond to 220 g m 59 Ib bond Maximum stack height 56 mm 2 2 in Transparencies Minimum 0 102 mm 0 004 in Maximum stack height 56 mm thick 2 2 in Glossy paper Range Maximum stack height 56 mm 2 2 in 105 g m 28 Ib bond to 220 g m 58 Ib bond Output bin Paper Up to 500 sheets of 75 g m 20 Ib bond 1 Trays 2 3 4 and 5 can print on bond paper heavier than 220 g m 59 Ib in some circumstances but HP does not guarantee results 86 Chapter6 Paper and print media ENWW Paper orientation for loading trays If you are using paper that requires a specific orientation load it according to the information in the following tables Ef NOTE The ALTERNATIVE L
39. 13 XX YY FUSER AREA JAM The product real time clock has experienced an error A jam has occurred in the fuser area Whenever the product is turned off and then turned on again set the time and date at the control panel See System setup menu on page 27 If the message persists contact HP support See Customer support on page 246 CAUTION The fuser can be hot while the product is in use Wait for the fuser to cool before handling it For instructions on clearing the jam see Clear jams in the right door on page 209 13 XX YY FUSER WRAP JAM A jam has occurred in the fuser CAUTION The fuser can be hot while the product is in use Wait for the fuser to cool before handling it For instructions on clearing the jam see Clear jams in the right door on page 209 13 XX YY JAM ABOVE TOP OUTPUT BIN A jam has occurred in the output area For instructions on clearing the jam see Clear jams in the output bin area on page 212 13 XX YY JAM IN LOWER RIGHT DOOR A jam has occurred in the lower right door Tray 3 For instructions on clearing the jam see Clear jams in the lower right door Tray 3 4 or 5 on page 216 13 XX YY JAM IN RIGHT DOOR A jam has occurred in the duplex and feed area inside the right door For instructions on clearing the jam see Clear jams in the right door on page 209 13 XX YY JAM IN TOP OUTPUT BIN A jam has occurred in the top output bin
40. 14 Paper handing mien 5 1 Eripe e Ee tea tel e ue EL DA Sena EDO ees Box Dre ota Doct RR eq 15 Manage supplies menu ssssssssssssseseseeeeneneemeeer e e tnen nnne en nennen trennen 16 Configure device mien ocean aac eme ERR e e E RRRTA Dee E HERE L ege ERR REC CE ERE e Cr zee 19 Printing Teu uade eode ende Eee d ds eget v a tdg v e enne ce 19 ae ETENIM 21 Print Quality menu iut d ree dae 23 System setup menu sssssssssseeeene nennen nennen nennen nnns 27 exul p 32 Resets MENU eee 40 Diagnostics MENU RE 40 Service MON ce 42 3 Software for Windows Supported operating systems for Windows c ceceecceeeeeee cette eet eeeeaaaeaaeceeeeeeeeeeeeeeseeeeeeennsanaeess 44 Supported printer drivers for Windows ccccccccccesssseeeeececeeceeeseeeseeeeeeeseceeeeeeeeeesesesaeaeaaaeeeseseseeesesees 45 Select the correct printer driver for Windows sssssssssssssssseseeee nennen nnne 46 HP Universal Print Driver UPD retinent reta R 46 UPD installation modes ccccccceccccecceeeeeeeeeeeaeseaeaeeeeeseeeeeceeeeeeeeseeesaeauaaaasnesss 47 ENWW Priority for print Seling nesre lide da pdacteads 48 Change printer driver settings for Windows ssssssse enne eee nennen nennen 49 Change the settings for all print jobs until the software program is closed
41. 5 UNEXPECTED TYPE IN TRAY X LOAD TRAY X TYPE SIZE To use another tray press OK The product detected a different paper type than expected The prompt to use another tray is displayed only if another tray has paper loaded Load the tray with the size and type of paper indicated or use another tray if available 41 7 ERROR To continue press OK A temporary printing error has occurred Try using different paper If the error does not clear turn the product off and then on 48 01 TRANSFER UNIT ERROR ENWW The transfer belt has dislocated during printing Turn product off then on If the message persists remove and reinstall the transfer unit Contact HP support if the message appears after reinstalling the transfer unit See Customer support on page 246 Interpret control panel messages 185 Table 10 1 Control panel messages continued Description Recommended action 49 XXXX ERROR To continue turn off then on A firmware error has occurred This error can be caused by corrupted print jobs software applications issues non product specific printer drivers poor quality USB or network cables bad network connections or incorrect configurations invalid firmware operations or unsupported accessories 1 Turn the product off and then on 2 Ifthe error returns check the following items E The error might be caused by a network connectivity problem such as a bad
42. Color LaserJet CP4025 models Print up to 35 pages per minute ppm on letter size paper and 35 ppm on A4 size paper As quick as 10 seconds to print the first page Recommended monthly print volume of 2 000 to 7 500 pages A 800 megahertz MHz microprocessor HP Color LaserJet CP4525 models Print up to 42 pages per minute ppm on letter size paper and 40 ppm on A4 size paper As quick as 10 seconds to print the first page Recommended monthly print volume of 2 500 to 10 000 pages A 800 megahertz MHz microprocessor Resolution e 1200 dots per inch dpi with Image Resolution Enhancement technology 3600 1200 x 1200 dpi for detailed line work and small text Memory e n and dn models 512 MB of random access memory RAM expandable to 1 GB by adding into the open DIMM slot 200 pin small outline dual inline memory modules DDR2 SODIMM that support 256 MB or 512 MB of RAM xh models 1 gigabyte GB of random access memory RAM Memory Enhancement technology MEt automatically compresses data to use RAM more efficiently User interface e Four line color graphical display on the control panel HP Embedded Web Server to configure and manage the product remotely from any computer connected to the same network HP Easy Printer Care software an optional status and troubleshooting tool Internet enabled supply ordering capabilities through HP Easy Printer Care Software driver Status Notification pop up messages
43. Cr VI PBB PBDE FJ FS X 0 X 0 0 0 TE ri 0 0 0 0 0 0 HEIE 0 0 0 0 0 0 RES LAR ZR AE X 0 0 0 0 0 CE X 0 0 0 0 0 3685 0 dnte Ee BDHBSPPS RRHH F MENKA ERKA EEF SJ T11363 2006 RE X RARE aT PTA MA SJ T 11363 2006 RE BER gt ST HA EXA ED rei F f BER ik g ARI DE 139 j Te n CE E a EE HL HE A P RES 258 Appendix D Regulatory information 1r dn ifi f XE B ENWW Index Symbols Numerics 10 x 15 cm paper printing Windows 124 4x6 in paper printing Windows 124 A accessibility features 6 accessories ordering 236 part numbers 237 acoustic specifications 248 address printer Macintosh troubleshooting 231 alerts e mail 58 anticounterfeit supplies 162 Attention light locating 10 automatic paper sensing 98 B batteries included 253 bins output capacity 4 86 locating 7 blank pages troubleshooting 227 booklets creating Windows 123 both sides printing on Show Me How menu 12 turning on Mac 58 browser requirements HP embedded Web Server 152 buffer overflow errors 184 business graphics printing 135 ENWW buttons control panel locating 10 C cable USB part number 238 troubleshooting 227 Canadian DOC regulations 256 canceling print jobs 102 capacity output bins 4 car
44. ENWW Print with Windows 113 5 Expand the list of Type is options 6 Expand the category of paper types that best describes your paper NOTE Labels and transparencies are in the list of Other options 7 Select the option for the type of paper you are using and click the OK button 114 Chapter 7 Print tasks Everyday 96g Presentation 96 130g Brochure 131 175g Photo Cover 176 220g Other Be Type is Everyday 96g Presentation 96 130g Brochure 131 175g Photo Cover 176 220g Of Color Laser Transparency Labels Letterhead Envelope Preprinted Prepunched Colored Donoh B Type is Everyday 96g Presentation 96 130g Brochure 131 175g Photo Cover 176 220g Other Color Laser Transparency E Letternead Envelope Preprinted Prepunched Colored 2 Dontoh ENWW Print the first or last page on different paper with Windows 1 OntheFile menu in the software program click Print 2 Select the product and then click the Properties or Preferences button 3 Click the Paper Quality tab ENWW Print Ctrl F E355 Print Printer Name eh HP Color LaserJet CP4520 PCL6 Status s 7 cna ES HP Color LaserJet CP4520 PCL6 Find Printer Type Where Print to file Comm
45. Eia 85 Troy and Din capaci EE 86 Paper orientation for loading trays ssssssssssseeenm nenne enne nnne nennen 87 Paper orientation for loading Tray 1 ssssssssseeeem enm eene 87 Paper orientation for loading Tray 2 or optional Trays 3 4 and 5 sssssssssus 89 Eoad paper trays ue Re SERRE Han EE RR eR aaa ndn RE Rede ec aanedeiedesadectvessabvacdanena 90 i i 90 Load Tray 2 and optional Trays 3 4 and 5 with standard size paper sss 92 Load Tray 2 and optional Trays 3 4 and 5 with custom size paper 93 Load Tray 2 with 10 x 15 cm4 x 6 in size paper ssssssssssssssseeeenne 95 amp reT oleam 97 Configure a tray when loading paper ssssse eene rennen 97 Configure a tray to match print job settings sssennn n 97 Configure a tray by using the Paper Handling menu sss 97 Automatic paper sensing auto sense mode sssssssssee eme 98 Auto sense Settlhigs o oct eed bn direc RR Ded ges en rd reu de ene Duas 98 Select the paper by source type or size ssssssssssssseseeeeee m 98 OUNCE EET 98 Type and SiZ E 98 7 Print tasks Cancelo print JOD Cnt 102 Print With WIMGOWS 2533 ccussatscaccceccsvuedcsiznadavatecensteced a a aaa a a a a Aa aaa EE 103 Open the printer driver with W
46. HP Color LaserJet Family Driver PCLS F Manual duplex Page range al HP LaserJet 8100 Series PCL 5 Current i 5 Pages ZA HP LaserJet M1319F MFP eee Mi ft XPS D it Writ ranges licrosol jocument Writer from 4 Y section For example type 1 3 5 12 or pisi pls2 p153 p8s3 Print what Document z Zoom z Pages per sheet 1 page Scale to paper size No Scaling Options Cancel Prints All pages in range ETE ENWW Print with Windows 105 3 Click the Printing Shortcuts tab HP Color Laserjet CP4520 PCL6 Document Properties x Advance Pining Shoncuts roseus Effects Finishing Job Storage Color Services A printing shortcut is a collection of saved print settings that you can select with a single click Printing shortcuts E Paper type Eco Print Two sided Printing rro Emm Paper sizes 85x11 inches Two sided Duplex Printing a Paper source i c Cardstock Heavy Automatically Select Z Orientation Portait z m Glossy Presentation A Staple re ER j Factory Defeats Print on both sides No Save As Delete Reset Pagespersheet 0 00 1 page per sheet A Ua RE 4 Select one of the shortcuts and then click the Om HP Color LaseretCP4520 PCL6 Document Proper
47. If paper is already in tray press the help button to exit message and then press the OK button to print To use another tray clear paper from Tray 1 press the help button to exit the message and then press the OK button Load tray with requested paper To override the message press the OK button to use a type and size of paper that is available in another tray MANUALLY FEED lt TYPE gt lt SIZE gt To use another tray press OK This message appears when MANUAL FEED is selected Tray 1 is not loaded and other trays are available Load tray with requested paper If paper is already in tray press the help button to exit the message and then press the OK button to print To use another tray clear paper from Tray 1 press the help button to exit the message and then press the OK button ENWW Interpret control panel messages 195 Table 10 1 Control panel messages continued Description MANUALLY FEED OUTPUT STACK Then press OK to print second side Recommended action The product has printed the first side of a manual duplex job and is waiting for the user to insert the output stack to print the second side 1 Maintaining the same orientation remove document from the output bin N Flip document printed side up 3 Load document in Tray 1 4 Press the OK button to print MOVING SOLENOID To exit press x The solenoid is moving as part of a component test No action is n
48. In the software program specify the source tray the paper size and the paper type Send the job to the product If the tray needs to be configured the LOAD TRAY X TYPE SIZE message appears Load the tray with the specified type and size of paper and then close the tray When the TRAY X SIZE Size message appears press the OK button to confirm the size When the TRAY X TYPE lt TYPE gt message appears press the OK button to confirm the type and continue with the job Configure a tray by using the Paper Handling menu ENWW You can also configure the trays for type and size without a prompt from the product 1 2 Press the Home button fy Press the down arrow v to highlight the PAPER HANDLING menu and then press the OK button Press the down arrow v to highlight the size or type setting for the desired tray and then press the OK button Press the up arrow A or the down arrow v to highlight the size or type If you select a custom size select the unit of measure and then set the X dimension and the Y dimension Configure trays 97 5 Press the OK button to save your selection 6 Press the Home button ey to exit the menus Automatic paper sensing auto sense mode The automatic media type sensor functions when that tray is configured to the ANY TYPE or plain type setting It also functions when the PRINT MODE setting for that tray is set to the AUTO SENSE MODE option After it has picked u
49. Insert the encrypted hard drive FUSER KIT LOW The fuser kit is low The actual supply life remaining might vary You do not need to replace the fuser kit at this time unless print quality is no longer acceptable If print quality is no longer acceptable replace the fuser kit Instructions are included with the fuser kit Consider purchasing a replacement fuser kit so it is available when the installed fuser kit has reached the end of its estimated life FUSER KIT VERY LOW The fuser kit is very low The actual supply life remaining might vary You do not need to replace the fuser kit at this time unless print quality is no longer acceptable After an HP supply has reached the very low threshold the HP premium protection warranty for that supply has ended If print quality is no longer acceptable replace the fuser kit Instructions are included with the fuser kit FUSER KIT VERY LOW To continue press OK The fuser kit is very low and the AT VERY LOW menu for the fuser kit is setto PROMPT TO CONTINUE The product stops printing until you press the OK button or replace the fuser kit You do not need to replace the fuser kit at this time unless print quality is no longer acceptable After an HP supply has reached the very low threshold the HP premium protection warranty for that supply has ended Press the OK button to clear the message If print quality is no longer acceptable replace the fuser kit Instructi
50. JIS v vc v v 182 x 257 mm 7 17 x 10 12 in ENWW Supported paper sizes 83 Table 6 1 Supported paper and print media sizes continued Size and dimensions Tray 1 Tray 2 Optional Trays 3 4 and 5 Automatic duplex printing B6 JIS 128 x 182 mm 5 03 x 7 16 in 16K 195 x 270 mm 7 67 x 10 62 in 184 x 260 mm 7 24 x 10 23 in 197 x 273 mm 7 75 x 10 74 in Postcard JIS 100 x 148 mm 3 93 x 5 82 in DPostcard JIS 148 x 200 mm 5 82 x 7 87 in Custom 76 x 127 mm to 216 x 356 mm 3x5 in to 8 5 x 14 in Custom 148 x 210 mm to 216 x 356 mm 5 83 x 8 27 in to 8 5 x 14 in Envelope 9 98 x 225 mm 3 85 x 8 85 in Envelope 10 105 x 241 mm 4 13 x 9 48 in Envelope Monarch 98 x 191 mm 3 9 x 7 5 in Envelope B5 176 x 250 mm 6 92 x 9 84 in Envelope C5 162 x 229 mm 6 37 x 9 01 in Envelope C6 162 x 114 mm 6 37 x 4 48 in Envelope DL ISO 110 x 220 mm 4 33 x 8 66 in 1 The product can print on 76 x 127 mm 3 x 5 in size paper from Tray 1 for Extra Heavy 131 175 g m and Cardstock 176 220 g m paper types 84 Chapter6 Paper and print media ENWW Supported paper types Paper type Tray 1 Tray 2 Optional Trays 3 4 Automatic duplex and 5 printing Plain Paper w w we vw HP Matte 105 g m w vw w w HP Matte 120 g m w
51. MEASURE X DIMENSION Y DIMENSION Allows you to set the default size for any custom print job that does not specify the dimensions The default unit of measure is MILLIMETERS DUPLEX OFF ON Allows you to enable or disable two sided printing NOTE This menu is available only on models that have automatic duplexing DUPLEX BINDING LONG EDGE SHORT EDGE Allows you to change the binding edge for two sided printing NOTE This menu is available only on models that have automatic duplexing OVERRIDE A4 LETTER YES Allows you to set the product to print an A4 job on letter size paper when no tray is configured for A4 paper or to print on A4 size paper when no tray is configured for letter paper MANUAL FEED OFF ON Setting this option to ON makes MANUAL FEED the default for jobs that do not select a tray The Autoselect option in the printer driver overrides this option COURIER FONT REGULAR DARK Allows you to select a version of the Courier font The DARK setting is an internal Courier font available on HP LaserJet Series III printers and older WIDE A4 20 Chapter2 Control panel menus NO Allows you to change the printable area of A4 paper If you select NO the printable area is seventy eight 10 pitch characters on a single line If you select YES the printable area is eighty 10 pitch characters on a single line ENWW Menu item Su
52. Management Protocol Used by network applications for product management SNMP v1 SNMP v3 and standard MIB II Management Information Base objects are supported LLMNR Link Local Multicast Name Resolution Specifies if the product responds to LLMNR requests over IPv4 and IPv6 TFTP Configuration Allows you to use TFTP to download a configuration file containing additional configuration parameters such as SNMP or non default settings for an HP Jetdirect print server Table 5 4 IP addressing Service name Description DHCP Dynamic Host Configuration Protocol For automatic IP address assignment The product supports IPv4 and IPv6 The DHCP server provides the product with an IP address Generally no user intervention is required for the product to obtain an IP address from a DHCP server Connect to a network 69 Table 5 4 IP addressing continued Service name Description BOOTP Bootstrap Protocol For automatic IP address assignment The BOOTP server provides the product with an IP address Requires the administrator to input a product s MAC hardware address on the BOOTP server for the product to obtain an IP address from that server Auto IP For automatic IP address assignment If neither a DHCP server nor a BOOTP server is present the product uses this service to generate a unique IP address Table 5 5 Security features Service name Description IPsec Firewall Provides network layer security
53. PRINT IN BLACK The product prints in black when a color cartridge is near the end of its estimated life TRANSFER KIT STOP PROMPT TO CONTINUE CONTINUE STOP The product stops until you replace the transfer kit PROMPT TO CONTINUE The product stops until you clear the prompt message CONTINUE The product provides an alert message but it continues printing FUSER KIT TONER COLLECTION UNIT STOP PROMPT TO CONTINUE CONTINUE STOP PROMPT TO CONTINUE CONTINUE STOP The product stops until you replace the fuser kit PROMPT TO CONTINUE The product stops until you clear the prompt message CONTINUE The product provides an alert message but it continues printing STOP The product stops until you replace the toner collection unit PROMPT TO CONTINUE The product stops until you clear the prompt message CONTINUE The product provides an alert message but it continues printing NOTE Using a Toner collection unit after a prompt or alert message might result in toner leakage especially when replacing the Toner collection unit ENWW Control panel menus 17 Menu item Sub menu item Values Description USER DEFINED LOW YELLOW CARTRIDGE Range from 0 10096 Use the arrow buttons to enter the percentage of estimated MAGENTA CARTRIDGE cartridge life at which you want the product to alert you that the CYAN CARTRIDGE cartridge is low BLACK CARTRIDGE TRANSFER KIT Range
54. Paper type 00000000 Unspecified EIN Paper sizes 85x11 inches E Two sided Duplex Printing es E Paper source Cardstock Heavy Aviomaticall Select Orientation Portrait LH Glossy Presertation E Staple None Factory Defaults Print on both sides No Save As Delete Reset Pages per sheet 1 page per sheet Zi a mm Change the number of print copies with Windows 1 Onthe File menu in the software program click Print 2 Select the product and then select the number of copies Print colored text as black grayscale with Windows 1 OntheFile menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Advanced tab 2 3 4 Expand the Document Options section 5 Expand the Printer Features section 6 In the Print All Text as Black drop down list select the Enabled option 104 Chapter7 Print tasks ENWW Save custom print settings for reuse with Windows Use a printing shortcut with Windows 1 Onthe File menu in the software program click T Print i Edit Save As View Inser Fage Setup Print Ctrl P 2 Select the product and then click the Print Eam Properties or Preferences button Printer Mame eh HP Color LaserJet CP4520 PCL6 Status Find Printer Te HP Color LaserJet CP4520 PCL6 Where Print to file Comment pA
55. Security IP Security IPsec is a set of protocols that control IP based network traffic to and from the product IPsec provides host to host authentication data integrity and encryption of network communications For products that are connected to the network and have an HP Jetdirect print server you can configure IPsec by using the Networking tab in the HP Embedded Web Server Secure the HP Embedded Web Server Assign a password for access to the embedded Web server so that unauthorized users cannot change the product settings 1 Open the HP Embedded Web Server by entering the product IP address into the address line of a Web browser Click the Settings tab On the left side of the window click the Security menu In the Device Security Settings area click the Configure button mom m N In the Device Password area type the password in the New Password box and type it again in the Verify password box 6 Click the Apply button Make note of the password and store it in a safe place HP Encrypted High Performance Hard Disks This product supports an optional encrypted hard disk that you can install in the EIO accessory slot This hard disk provides hardware based encryption so you can securely store sensitive print copy and scan data without impacting product performance This hard disk uses the latest Advanced Encryption Standard AES and has versatile time saving features and robust functionality Use the Securit
56. The print server automatically configures itself for the highest link speed and communication mode allowed on the network 10T HALF 10 megabytes per second Mbps half duplex operation 10T FULL 10 Mbps full duplex operation 100TX HALF 100 Mbps half duplex operation 100TX FULL 100 Mbps full duplex operation 100TX AUTO Limits auto negotiation to a maximum link speed of 100 Mbps 1000T FULL 1000 Mbps full duplex operation 4 Press the OK button The product turns off and then on ENWW Connect to a network 77 78 Chapter 5 Connect the product ENWW 6 Paper and print media e Understand paper use e Change the printer driver to match the paper type and size e Supported paper sizes e Supported paper types e Tray and bin capacity e Paper orientation for loading trays e Load paper trays e Configure trays ENWW 79 Understand paper use This product supports a variety of paper and other print media in accordance with the guidelines in this user guide Paper or print media that does not meet these guidelines might cause poor print quality increased jams and premature wear on the product For best results use only HP brand paper and print media designed for laser printers or multiuse Do not use paper or print media made for inkjet printers Hewlett Packard Company cannot recommend the use of other brands of media because HP cannot control their quality It is possible for paper to m
57. Verify the paper is positioned correctly 3 Close the tray and verify that the control panel lists the correct paper size and type Reconfigure the size and type if necessary 4 Ifthe message persists contact HP support See Customer support on page 246 Sleep mode on The product is in sleep mode A button press receipt of printable data or an error condition will clear this message No action is necessary STANDARD TOP BIN FULL Remove all paper from bin The output bin is full Empty the bin and continue printing SUPPLIES IN WRONG POSITION Two or more print cartridge slots contain the wrong color print cartridge From left to right the print cartridges should be installed in this order e Yellow e Magenta e Cyan e Black Install the correct color cartridge in each slot 200 Chapter 10 Solve problems ENWW Table 10 1 Control panel messages continued Description Recommended action SUPPLIES LOW This message appears when at least two To continue printing in color either replace supplies have reached the low threshold The the supply or reconfigure the product by using actual supply life remaining might vary You do not need to replace the supplies at this time unless print quality is no longer acceptable After an HP supply has reached the very low threshold the HP premium protection warranty for that supply has ended the MANAGE SUPPLIES menu on the control pan
58. WITH PIN PRINT PRINT AND DELETE DELETE This message appears if a user has two or more stored jobs that require a PIN If PRINT or PRINT AND DELETE is selected then the PIN will be requested If the jobs have different PINs only the jobs with the PIN entered will be printed If the PIN does not match any of the jobs an error message is displayed Either the PRINT option or the PRINT AND DELETE option displays depending on the type of jobs listed If the stored jobs are Personal or Proof and Hold jobs PRINT AND DELETE is displayed These jobs are deleted after they are printed If PRINT is displayed there is at least one Quick Copy or standard stored job When PRINT is selected any Personal or Proof and Hold jobs in the list will be printed and deleted COPIES JOB CUSTOM VALUE When PRINT or PRINT AND DELETE is selected the COPIES option allows you to specify the number of copies of the job to print The default is 1 and the range is from 1 to 3 200 The following copy options are also available e Select the JOB option to print the number of copies specified in the driver e Select the CUSTOM VALUE option to specify the number of copies of the job to be printed The number of copies that were specified in the driver are multiplied by the number of copies specified on the control panel For example if you specified two copies in the driver and specify two copies on the control panel a total of fo
59. XenApp 5 0 e UNIX e Linux Connectivity e USB2O connection e Localarea network LAN Ethernet RJ 45 connector for the embedded HP Jetdirect print server e One enhanced input output EIO slot Environment e Sleep setting saves energy e High content of recyclable components and materials e Instant on fuser saves energy Security e Security lock optional e Jobretention e User PIN authentication for stored jobs e IPsec security e HP encrypted High Performance EIO hard drive included with the xh model and available as an optional accessory for the other models ENWW Product features 5 Self help e Show me how pages that you can print from the control panel e Job aids for specific tasks available from www hp com support cljcp4025 or www hp com support cljcp4525 e X Animations and help on the control panel Accessibility e Theonline user guide is compatible with text screen readers e The print cartridges can be installed and removed by using one hand e X All doors and covers can be opened by using one hand e Paper can be loaded in Tray 1 by using one hand T 6 Chapter 1 Product basics ENWW Product views Front view Front door access to print cartridges and toner collection unit Standard output bin Control panel Right door access for clearing jams On off button illuminates when turned on Tray 1 pull the handle to open the tray Tray 2
60. a USB or Ethernet hub try connecting directly to the computer or use a different port The wrong connection type might be selected Make sure that USB IP Printing or Bonjour is selected depending on the type of connection that exists between the product and the computer The wrong product name IP address or Bonjour host name is being used Print a configuration page to check the product name IP address or Bonjour host name Verify that the name IP address or Bonjour host name on the configuration page matches the product name IP address or Bonjour host name in the Printer Setup Utility or the Print amp Fax list The interface cable might be defective or of poor quality Replace the cable with a high quality cable The printer driver does not automatically set up your selected product in the Printer Setup Utility or the Print amp Fax list Cause Solution The product might not be ready Make sure that the cables are connected correctly the product is on and the Ready light is on If you are connecting through a USB or Ethernet hub try connecting directly to the computer or use a different port ENWW Solve common Mac problems 231 The printer driver does not automatically set up your selected product in the Printer Setup Utility or the Print amp Fax list Cause Solution The product software might not have been installed or was installed Make sure that the product PPD is in
61. a print job 102 Chapter 7 Print tasks ENWW Print with Windows Open the printer driver with Windows 1 Onthe File menu in the software program click Print View Inser c3 Print Ctrl F 2 Select the product and then click the Print 2 e Properties or Preferences button Printer Name eh HP Color LaserJet CP4520 PcG z Sl h Color Laser set chssz0 cis Find Printer E Print to fil Comment HP Color LaserJet Family Driver PCLS Manual duplex Page range al HP LaserJet 8100 Series PCL 5 Current 3 Esc HP LaserJet M1319f MFP AEn ag Microsoft XPS D t Write e E licrosol ocument riter x section For example type 1 3 5 12 or pisi p1s2 p1s3 p853 Print what Document Zoom Print All pages in range z Pages per sheet 1 page ME Scale to paper size No Scaling Options Cancel ENWW Print with Windows 103 Get help for any printing option with Windows 1 1 A Click the Help button to open the online Help 9e HP Color LaserJet CP4520 PCL6 Document Properties x Advanced Printing Shortcuts Paper Quaity Effects Finishing Job Storage Color Services tn A printing shortcut is a collection of saved print settings that you can select with a single click Printing shortcuts EJM Eum Eco Print Two sided Printing
62. arrow TRAY lt X gt EMPTY TYPE SIZE The specified tray is empty and the current job does not need this tray to print Refill the tray at a convenient time TRAY lt X gt OPEN The specified tray is open or not closed completely Close the tray TRAY lt X gt OVERFILLED Remove some paper The tray is filled above the stack height marking Remove enough paper so that the paper stack does not exceed the limit for the tray TRAY lt X gt SIZE lt Size gt Media insert required in tray The product is set to print on a small paper size that requires the HP postcard media insert to be installed in this tray To use this size paper install the media insert before loading the paper See Load paper trays on page 90 If you do not have the HP postcard media insert 100 x 150 mm 4 x 6 in paper can be printed from Tray 1 without the insert TYPE MISMATCH IN TRAY X The specified tray contains a paper type that does not match the configured type The specified tray will not be used until this condition is addressed Printing can continue from other trays 1 Load the correct paper in the specified tray 2 Verify the type configuration UNABLE TO COPY JOB The product does not have enough memory to produce multiple original prints of this job One copy will be printed Add more memory to the product See Install memory DIMMs on page 169 UNABLE TO STORE JOB Un
63. by name PRINT AND DELETE Either the PRINT option or the PRINT AND DELETE option displays DELETE depending on the type of jobs listed If PRINT AND DELETE is displayed all of the stored jobs are either Personal or Proof and Hold jobs These jobs are deleted after they are printed If PRINT is displayed there is at least one Quick Copy or Standard stored job If there are any Personal or Proof and Hold jobs they will be printed and deleted even though the PRINT option was selected COPIES When PRINT or PRINT AND DELETE is selected a COPIES option allows you to specify the number of copies of the job to print The default is 1 and the range is from 1 to 3 200 Information menu Use the INFORMATION menu to access and print specific product information To display Press the Home button fj and then select the INFORMATION menu Item Description PRINT MENU MAP Prints the control panel menu map which shows the layout and current settings of the control panel menu items PRINT CONFIGURATION Prints the product configuration pages which show the printer settings and installed accessories 14 Chapter2 Control panel menus ENWW Item Description PRINT SUPPLIES STATUS PAGE SUPPLIES STATUS Prints the approximate remaining life for the supplies reports statistics on total number of pages and jobs processed serial number page counts and maintenance information HP provides approximations of the re
64. cable to the product and the computer 5 To configure the product software to recognize the installed accessories complete these steps Mac OS X 10 4 1 From the Apple menu click the System Preferences menu and then click the Print amp Fax icon 2 Click the Printer Setup button 3 Click the Installable Options menu Mac OS X 10 5 and 10 6 1 From the Apple menu click the System Preferences menu and then click the Print amp Fax icon 2 Select the product in the left side of the window 3 Click the Options amp Supplies button 4 Click the Driver tab 5 Configure the installed options NOTE For Mac OS X 10 5 and 10 6 the installation procedure should automatically configure the installed options 6 Print a page from any program to make sure that the software is correctly installed Gf NOTE Ifthe installation failed reinstall the software Connect to a network You can configure network parameters from the control panel the HP Embedded Web Server or for most networks from the HP Web Jetadmin software Gf NOTE HP Web Jetadmin software is not supported on Mac OS X operating systems For a complete list of supported networks and for instructions on configuring network parameters from Software see the HP Jetdirect Embedded Print Server Administrator s Guide The guide comes with products in which an HP Jetdirect embedded print server is installed Supported network proto
65. com go anticounterfeit WAIT FOR PRINTER TO REINITIALIZE This message can appear for a variety of reasons e The RAM DISK settings changed before the product has restarted e The product is restarting after changing external device modes e Diagnostics has been exited e Anew formatter has been installed with an old engine or a new engine has been installed with an old formatter No action is necessary WAITING FOR TRAY X TO LIFT The specified tray is lifting paper for feeding No action is necessary WARMING UP The product is coming out of Sleep mode No action is necessary WRONG CARTRIDGE IN COLOR SLOT The indicated slot for a print cartridge contains a cartridge that is not the correct color From left to right the print cartridges should be installed in this order e Yellow e Magenta e Cyan e Black Remove the print cartridge from that slot and install a cartridge that is the correct color 204 Chapter 10 Solve problems ENWW Table 10 1 Control panel messages continued Description YELLOW CARTRIDGE LOW Recommended action The product indicates when a supply level is low Actual print cartridge life might vary You do not need to replace the print cartridge at this time unless print quality is no longer acceptable If print quality is no longer acceptable replace the print cartridge Consider purchasing a replacement cartridge so it is availabl
66. common color language for monitors input devices scanners and digital cameras and output devices printers and plotters It is the default color space used for HP products Microsoft operating systems ENWW Advanced color use 145 the World Wide Web and most office software The sRGB standard represents the typical Windows monitor and is the convergence standard for high definition television NOTE Factors such as the type of monitor you use and the room lighting can affect the appearance of colors on your screen For more information see Match colors on page 143 The latest versions of Adobe PhotoShop CorelDRAWS Microsoft Office and many other programs use sRGB to communicate color Because it is the default color space in Microsoft operating systems sRGB has been adopted broadly When programs and devices use sRGB to exchange color information typical users experience greatly improved color matching The sRGB standard improves your ability to match colors between the product the computer monitor and other input devices automatically and eliminates the need to become a color expert 146 Chapter8 Color ENWW 9 Manage and maintain e Print information pages e Use the HP Easy Printer Care software e Use the HP Embedded Web Server e Use HP Web Jetadmin software e Product security features e Economy settings e Manage supplies and accessories e Replacement instructions e Clean the product
67. configure the product to stop when the COLOR CARTRIDGE VERY LOW message displays The print cartridge might still be able to produce acceptable print quality When the product stops you can continue printing either by replacing the supply or by using the AT VERY LOW setting in the MANAGE SUPPLIES menu to reconfigure the product to continue printing For more information see Manage supplies menu on page 16 The cartridge life remaining is an approximation only and it varies depending on the types of documents you print and other factors Manage print cartridges Print cartridge storage Do not remove the print cartridge from its package until you are ready to use it A CAUTION To prevent damage to the print cartridge do not expose it to light for more than a few minutes HP policy on non HP print cartridges Hewlett Packard Company cannot recommend the use of non HP print cartridges either new or remanufactured NOTE Any damage caused by a non HP print cartridge is not covered under the HP warranty and service agreements To install a new HP print cartridge see Replace print cartridges on page 164 To recycle the used cartridge follow the instructions included with the new cartridge For more information about recycling see Return and recycling instructions on page 252 HP fraud hotline and Web site Call the HP fraud hotline 1 877 219 3183 toll free in North America or go to www hp com go anticoun
68. cover page Click either the Before Document button or the After Document button In the Cover Page Type menu select the message that you want to print on the cover page NOTE To printa blank cover page select the standard option from the Cover Page Type menu Use watermarks with Mac 1 2 6 On the File menu click the Print option Open the Watermarks menu From the Mode menu select the type of watermark to use Select the Watermark option to print a semi transparent message Select the Overlay option to print a message that is not transparent From the Pages menu select whether to print the watermark on all pages or on the first page only From the Text menu select one of the standard messages or select the Custom option and type a new message in the box Select options for the remaining settings Print multiple pages on one sheet of paper with Mac ENWW m wW o w m On the File menu click the Print option Select the driver Open the Layout menu From the Pages per Sheet menu select the number of pages that you want to print on each sheet 1 2 4 6 9 or 16 In the Layout Direction area select the order and placement of the pages on the sheet From the Borders menu select the type of border to print around each page on the sheet Print with Mac 61 Print on both sides of the page duplex printing with Mac Use automatic duplex printing
69. e DISPLAY This option shows the tray configuration message when a tray is closed You can configure the tray size or type directly from this message e DO NOT DISPLAY This option prevents the tray configuration message from automatically appearing 28 Chapter2 Control panel menus ENWW Item Sub item Values Description USE ANOTHER TRAY ENABLED This option turns on or off the control panel prompt to select DISABLED another tray when the specified tray is empty ALTERNATIVE ON When this option is ON you can LETTERHEAD MODE load letterhead or preprinted paper OFF the same way for every job whether printing on one or both sides of the page NOTE This option is available only for models that have automatic duplexing DUPLEX BLANK PAGES AUTO This option controls how the product handles two sided jobs YES duplexing Two options are available e AUTO Enables Smart Duplexing which instructs the product not to process both sides if the second side is blank Letterhead and prepunched paper types are exceptions This can improve print speed e YES Disables Smart Duplexing and forces the duplexer to flip the sheet of paper even if it is printed on only one side NOTE This option is available only for models that have automatic duplexing IMAGE ROTATION STANDARD Select the ALTERNATE setting if you are having trouble aligning ALTERNATE images on preprinted forms SLEEP DELAY 1 MINUTE Reduce
70. for Windows on page 49 or Change printer driver settings for Mac on page 57 The correct size paper for the tray is not selected in the product From the control panel select the correct size paper for the control panel tray The paper size is not configured correctly for the input tray Print a configuration page or use the control panel to determine the paper size for which the tray is configured The guides in the tray are not against the paper Verify that the paper guides are touching the paper 218 Chapter 10 Solve problems ENWW Product pulls from incorrect tray Product pulls from incorrect tray Cause Solution You are using a driver for a different product Use a driver for this product The specified tray is empty Load paper in the specified tray You did not specify the tray for the print job Select the correct tray for the print job using the control panel or by configuring your print settings The paper size is not configured correctly for the input tray Print a configuration page or use the control panel to determine the paper size for which the tray is configured The guides in the tray are not against the paper Verify that the guides are touching the paper Paper does not feed automatically Paper does not feed automatically Cause Solution Manual feed is selected in the software program Load Tray 1 with paper or if the paper is loaded press the OK bu
71. from 0 100 Use the arrow buttons to enter the percentage of estimated Default is 2 cartridge life at which you want the product to alert you FUSER KIT Range from 0 100 Use the arrow buttons to enter the percentage of estimated Default is 2 cartridge life at which you want the product to alert you SUPPLY MESSAGES LOW MESSAGE ON Select how the product displays the supply information LOW MESSAGE Determines whether or not a low supply message is displayed on the control panel LEVEL GAUGE ON LEVEL GAUGE Determines whether or not a supply level OFF gauge appears on the control panel APPROXIMATE PAGES ON APPROXIMATE PAGES Determines whether or not the OFF approximate pages remaining is displayed in the low supply messages T 18 Chapter 2 Control panel menus ENWW Menu item Sub menu item Values Description RESTRICT COLOR USE ENABLE COLOR This menu item controls the authorization of color printing COLOR IF ALLOWED DISABLE COLOR All jobs sent DISABLE COLOR to the product print only in monochrome ENABLE COLOR All color pages sent to the product print in color COLOR IF ALLOWED A permissions database is referenced to verify if color pages are printed in color or monochrome COLOR BLACK MIX AUTO These menu selections allow you to balance the trade off between MOS
72. have absorbed Remove paper and replace it with paper from a fresh moisture unopened package Paper has poorly cut edges Remove paper flex it rotate it 180 degrees or turn it over and then reload it into the input tray Do not fan paper If the problem persists replace the paper The specific paper type was not configured for the tray or Configure the software for the paper see the software selected in the software documentation Configure the tray for the paper see Load paper trays on page 90 The paper has previously been used for a print job Do not re use paper ENWW Solve paper handling problems 221 Product does not duplex or duplexes incorrectly Product does not duplex print 2 sided jobs or duplexes incorrectly Cause Solution You are trying to duplex on unsupported paper Verify that the paper is supported for duplex printing The printer driver is not set up for duplex printing Set up the printer driver to enable duplex printing The first page is printing on the back of preprinted forms or Preprinted paper requires a specific orientation in the tray See letterhead Paper orientation for loading trays on page 87 The product model does not support automatic 2 sided The HP Color LaserJet CP4525n and HP Color LaserJet printing CP4025n models do not support automatic 2 sided printing The product configuration is not set for duplexing In Windows run the automatic configuration feature
73. in the Other Links area on all HP Embedded Web Server pages to connect to a set of dynamic Web pages that help you solve Event Log issues and other problems These pages also show additional services available for the product Usage Page Shows a summary of the number of pages the product has printed grouped by size type and paper print path Diagnostics Page Device Information Provides the time of the last calibration and the electro photographic EP parameters that can be used to diagnose some print quality problems For more information contact HP Support See Customer support on page 246 Shows the product network name address and model information To customize these entries click Device Information on the Settings tab Control Panel Shows messages from the control panel such as Ready or Sleep mode on Color Usage Job Log Print Shows the total pages printed the number of pages printed in color and the number of pages printed in black only Send print ready jobs to the product Settings tab Provides the ability to configure the product from your computer NOTE The Settings tab can be password protected If this product is on a network always consult with the system administrator before changing settings on this tab Configure Device Configure product default settings This page contains the traditional menus found on the control panel display Tray Sizes Types Confi
74. mark are registered U S marks Conventions used in this guide XX TIP Tips provide helpful hints or shortcuts Ef NOTE Notes provide important information to explain a concept or to complete a task A CAUTION Cautions indicate procedures that you should follow to avoid losing data or damaging the product A WARNING Warnings alert you to specific procedures that you should follow to avoid personal injury catastrophic loss of data or extensive damage to the product ENWW Conventions used in this guide ENWW Table of contents 1 Product basics Product compariSOn eec nep eene aaa ka a XR n a cadaaneunnivadoasa duadnancddadtaarananundueasdsnduucars 2 Environmental features b ii i te toe etes see A dadas MR A erdddddak 3 Prod ct featufes re e rte treat ee uia t e ral Ecos evt aeaa FRE RR AEn aTi 4 Product VIEWS REIR 7 FROME VIEW i e D aa E a a ceed ERE Aa Sea ENANA 7 Lia 8 Interface Nolo cep Q 9 Serial number and model number location esesseseesssssesssssseseeeeene nnne 9 Controlepariel layout i2 pair iot o iet Uo ei ot e ao ae o a rd eaa s 10 2 Control panel menus Control Panel NUIT TRE DT 12 SHOW Me uo ANI m 12 Retrieve JOD MONU D 12 Informati n MOM si ses scere deep Ge ER RARO REN ER ENSE saagecdsssauadehsacnuenteceaandendecsasaaaces
75. of stored jobs are deleted To permanently store the job and prevent the product from deleting it when space is needed for something else select the Stored Job option in the driver Create a stored job with Windows 1 OntheFile menu in the software program click Print Edit wiew Inser cs Print Ctrl P E 2 Select the product and then click the Print eax Properties or Preferences button Printer Name mm HP Color LaserJet CP4520 PCL6 Status 2 eid PE n coorLaseet cesso PCL Find Printer Where E Print to file Comment HP Color LaserJet Family Driver PCLS T Manual duplex Page range al PA HP LaserJet 8100 Series PCL 5 Current ka 5 Pages HP LaserJet M1319F MFP Type pai ranges s mA Microsoft XPS Document Writer From the 7 7 M section For example type 1 3 5 12 or p151 pls2 p153 p8s3 Print what Document gt Zoom Print All pages in range z Pages per sheet 1 page X Scale to paper size No Scaling 128 Chapter 7 Print tasks ENWW 3 Click the Job Storage tab 4 Select a Job Storage Mode option Print a stored job 1 Press the Home button jy 2 Press the down arrow v to highlight the RETRIEVE JOB menu and then press the OK button 3 Press the down arrow v to highlight your user name and then press the OK button ENWW i HP Color Laserjet CP4520 PCL6 Document Properties s Advanced Printing Shortc
76. of these measures restores power contact HP Customer Care Check the cabling a Check the cable connection between the product and the computer or network port Make sure that the connection is secure b Make sure that the cable itself is not faulty by using a different cable if possible c Check the network connection Check to see if any messages appear on the control panel display If any error messages appear see Control panel messages on page 183 Ensure that the paper that you are using meets specifications Print a configuration page See Print information pages on page 148 If the product is connected to a network an HP Jetdirect page also prints a Ifthe pages do not print check that at least one tray contains paper b Ifthe page jams in the product see Clear jams on page 206 If the configuration page prints check the following items a Ifthe page does not print correctly the problem is with the product hardware Contact HP Customer Care b Ifthe page prints correctly then the product hardware is working The problem is with the computer you are using with the printer driver or with the program Select one of the following options Windows Click Start click Settings and then click Printers or Printers and Faxes Double click the name of the product Or Mac OS X Open the Printer Setup Utility or the Print amp Fax list and double click the line for the product 180 Chapter 10 Solve problems
77. settings Windows 105 custom size paper settings Macintosh 60 customer support HP embedded Web Server links 154 HP Printer Utility pages 58 online 153 D Data light locating 10 date setting 160 Declaration of Conformity 255 default gateway setting 71 defects repeating 224 deleting stored jobs 130 device discovery 69 device status Macintosh Services tab 63 DHCP 33 diagnostics networks 36 diagnostics menu 40 DIMMs verifying installation 173 DIMMs dual inline memory modules installing 169 part numbers 237 disposal end of life 253 DLC LLC 35 260 Index DNS settings 34 document conventions iii double sided printing duplexing loading paper 87 Mac 62 Show Me Howmenu 12 turning on Mac 58 drivers changing paper types and sizes 82 changing settings Mac 57 changing settings Windows 49 choosing Windows 225 presets Mac 60 settings 48 settings Mac 60 settings Windows 103 supported Windows 45 troubleshooting Mac 231 universal 46 duplex alignment setting 137 duplex printing double sided loading paper 87 settings Windows 120 Show Me How menu 12 turning on Mac 58 duplex settings changing 77 duty cycle 4 E e mail alerts 58 economy settings 159 Edge Control 141 electrical specifications 248 Embedded Web Server EWS assigning passwords 156 features 152 end of life print cartridges printing when reached 162 end of life disposal 253 Enhanced I O EIO card buf
78. the following hard drive folder incorrectly e Mac OS X 10 4 Library Printers PPDs Contents Resources lang lproj where lang is the two letter language code for the language that you are using e MacOS X 10 5 and 10 6 Library Printers PPDs Contents Resources If necessary reinstall the software See the getting started guide for instructions The Postscript Printer Description PPD file is corrupt Delete the GZ file from the following hard drive folder e Mac OS X 10 4 Library Printers PPDs Contents Resources lang lproj where lang is the two letter language code for the language that you are using e Mac OS X 10 5 and 10 6 Library Printers PPDs Contents Resources Reinstall the software See the getting started guide for instructions The interface cable might be defective or of poor quality Replace the interface cable with a high quality cable A print job was not sent to the product that you wanted Cause Solution The print queue might be stopped Restart the print queue Open print monitor and select Start Printer The wrong product name or IP address is being used Another Print a configuration page to check the product name IP address or product with the same or similar name IP address or Bonjour host Bonjour host name Verify that the name IP address or Bonjour host name might have received your print job name on the configuration page matches the product name IP address
79. the network during a forced TCP IP reconfiguration for example when manually configured to use BootP or DHCP NOTE This feature assigns a static IP address that might interfere with a managed network AUTO IP A link local IP address 169 254 x x is set LEGACY The address 192 0 0 192 is set consistent with older HP Jetdirect products DHCP RELEASE NO This menu appears if CONFIG METHOD is set to DHCP and a DHCP lease for the print YES server exists NO The current DHCP lease is saved YES The current DHCP lease and the leased IP address are released ENWW Control panel menus 33 Table 2 1 Embedded Jetdirect menu continued Item Sub item Sub item Sub item Description DHCP RENEW NO YES This menu appears if CONFIG METHOD is set to DHCP and a DHCP lease for the print server exists NO The print server does not request to renew the DHCP lease YES The print server requests to renew the current DHCP lease PRIMARY DNS Specify the IP address n n n n of a Primary DNS Server SECONDARY DNS Specify the IP address n n n n of a Secondary Domain Name System DNS Server IPV6 SETTINGS ENABLE ON OFF Use this item to enable or disable IPv6 operation on the print server OFF IPv6 is disabled ON IPv6 is enabled ADDRESS MANUAL SETTINGS e ENABLE e ADDRESS Use this item to enable and manually configure a TCP IPv6 address ENABLE Choose O
80. the product the job does not print until you request it at the product control panel If you assign a personal identification number PIN to the job you must provide the required PIN at the control panel e Quick Copy If the optional hard disk is installed on the product you can print the requested number of copies of a job and then store a copy of the job on the optional hard disk Storing the job allows you to print additional copies of the job later e Stored Job If the optional hard disk is installed on the product you can store a job such as a personnel form time sheet or calendar on the product and allow other users to print the job at any time Stored jobs also can be protected by a PIN 62 Chapter 4 Use the product with Mac ENWW To use a custom user name or job name click the Custom button and then enter the user name or the job name Select which option to use if another stored job already has that name Use Job Name 1 99 Append a unique number to the end of the job name Replace Existing File Overwrite the existing stored job with the new one If you selected the Stored Job or Personal Job option in step 3 you can protect the job with a PIN Type a 4 digit number in the Use PIN to Print field When other people attempt to print this job the product prompts them to enter this PIN number Set the color options with Mac Use the Color Options menu or the Color Quality Options menu to control how colors
81. the supplies that you can order for each product To order a certain item click the Order check box for that item in the supplies list You can sort the list by product or by the supplies that need to be ordered the soonest The list contains supplies information for every product that is in the My HP Printers list Shop Online for Supplies button Opens the HP SureSupply Web site in a new browser window If you have checked the Order check box for any items the information about those items can be transferred to the Web site where you will receive information on options for purchasing your selected supplies Print Shopping List button Prints the information for the supplies that have the Order check box selected 150 Chapter 9 Manage and maintain ENWW Section Options Alert Settings link Click Alert Settings to open the Alert Settings window in which you can configure alerts for each product NOTE This item is available from the Overview and Support tabs e X Alerting is on or off Activates or deactivates the alerts feature e Printer Alerts Select the option to receive alerts for critical errors only or for any error e Job Alerts For products that support it you can receive alerts for specific print jobs Color Access Control Use this feature to permit or restrict color printing NOTE This item is available only for HP color products that support Color Access Control NOTE This item is available from the
82. the upper right corner of each page provides more detailed information about the options on that page Section Options Device List tab When you open the software this is the first page that appears NOTE To return to this page from any tab click My HP Printers in the left side of the window Devices list Shows the products that you can select NOTE The product information appears either in list form or as icons depending on the setting for the View as option The information on this tab includes current alerts for the product If you click a product in the list the HP Easy Printer Care opens the Overview tab for that product Compatible Printers Provides a list of all the HP products that support HP Easy Printer Care software Find Other Printers window Add more products to the My HP Printers list Click the Find Other Printers link in the Devices list to open the Find Other Printers window The Find Other Printers window provides a utility that detects other network printers so that you can add them to the My HP Printers list and then monitor those products from your computer Overview tab Contains basic status information for the product Device Status section This section shows product identification information and the product status It indicates product alert conditions such as when a print cartridge has reached is estimated end of life After you correct a problem with the product
83. then click the Properties or Preferences button Click the Finishing tab In the Orientation area select the Portrait or Landscape option To print the page image upside down select the Rotate by 180 degrees option ENWW f Print Printer Name 7 HP Color LaserJet CP4520 PCL6 s Sonst A HP Color LaserJet CP4520 PCL6 Find Printer Type Where Print to File Comment HP Color LaserJet Family Driver PCLS Manual duplex Page range E uy A al cA HP LaserJet 8100 Series PCL 5 Current i E Pages HP LaserJet M1319f MFP d Type p ranges p Microsoft XPS Document Writer From tl a section For example type 1 3 5 12 or pls1 p1s2 p1s3 p8s3 Print what Document z Zoom z Pages per sheet 1 page Prints All pages in range leet Scale to paper size No Scaling ia ME gp HP Color LaserJet CP4520 PCL6 Document Properties Advanced Printing Shortcuts Paper Qualty Effect Frishno icb Storage Color Services Document Options E Print on both sides Flip pages up Booklet layout Off M Pages per sheet 1 page per sheet Orientation Portrait Landscape Rotate by 180 degrees Ua ok ema HP Color LaserJet CP4520 PCL6 Document Properties A
84. v vw v HP Matte 160 g m w vw vw vw HP Matte 200 g m w vw vw HP Soft Gloss 120 g m w vw vC w HP Glossy 130 g m w vw w w HP Glossy 160 g m w v v w HP Glossy 220 g m w we v w Light 60 74 g m w w v w Midweight 96 110 g m w w v w Heavy 111 130 g m vw v w w Extra Heavy 131 175 g m v vw vw vw Cardstock 176 220 gm vc vw vw Mid weight glossy 96 110 g m w vw w vw Heavy glossy 111 130 g m id w vw vw Extra heavy glossy 131 175 g m v w v vc Card glossy 176 220 g m wc w w v Color Transparency w we w Labels w vw v Letterhead w w v w Envelope w Preprinted w we we v Prepunched w w we we Colored w w v w Bond w w v v Recycled w w we vw Rough w we vw w HP Tough Paper w w w we Opaque film d w w w 1 Trays 2 3 4 and 5 can print on this paper in some circumstances but HP does not guarantee results The product can automatically print on both sides for this paper type in some circumstances but HP does not guarantee results ENWW Supported paper types 85 Tray and bin capacity Tray or bin Paper type Specifications Quantity Tray 1 Paper Range Maximum stack height 10 mm 0 39 in 60 g m 16 Ib bond to 216 g m 58 Ib bond Equivalent to 100 sheets of 75 g m 20 Ib bond Envelopes Less than 60 g m 16 Ib bond to Up to 10 envelopes 90 g m 24 Ib bond Labels Maximum 0 102 mm 0 004 in Maximum stack height 10 mm thick 0 39 in Transparencies Minimum
85. you to load the tray with the type or size of paper for your print job before printing it When you load the tray the product begins printing Type and Size e Printing by type or size causes the product to pull from the tray that is loaded with the correct type and size of paper Selecting paper by type rather than source helps protect special paper from accidental use Using the wrong setting might result in unsatisfactory print quality Always print by type for special print media such as labels or transparencies e Print by type or size for envelopes if possible 98 Chapter6 Paper and print media ENWW e To print by type or size select the type or size from the Page Setup dialog box the Print dialog box or the Print Properties dialog box depending on the software program e Ifyou often print on a certain type or size of paper configure a tray for that type or size Then when you select that type or size as you print a job the product automatically pulls paper from the tray that is configured for that type or size ENWW Configure trays 99 100 Chapter 6 Paper and print media ENWW T ENWW Print tasks e Cancela print job e Print with Windows 101 Cancel a print job 1 Press the stop button on the control panel 2 Press the down arrow v to highlight the CANCEL CURRENT JOB option and then press the OK button NOTE Itcan take some time for all printing to clear after you have canceled
86. 01 A11 IEC 60825 1 1993 A1 A2 EN 60825 1 1994 A1 A2 Class 1 Laser LED Product GB4943 2001 EMC CISPR 22 2005 EN 55022 2006 Class A1 EN 61000 3 2 2006 EN 61000 3 3 1995 A1 A2 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class A ICES 003 Issue 4 GB9254 1998 GB17625 1 2003 Supplementary Information The product herewith complies with the requirements of the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC and carries the CE Marking C accordingly This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s 3 The product meets the requirements of EN55022 amp CNS13438 Class A in which case the following applies Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Boise Idaho USA October 2009 For regulatory topics only European Contact Your Local Hewlett Packard Sales and Service Office or Hewlet
87. 2 included 2 load 90 locating 7 Macintosh settings 58 paper orientation 87 selecting Windows 109 Show Me How menu 12 trays status HP Easy Printer Care 149 troubleshooting blank pages 227 checklist 180 control panel messages numerical 173 direct connect problems 228 duplexing 222 EPS files 232 error messages alphabetical list 183 error messages numerical list 183 Macintosh problems 231 network problems 228 pages not printing 227 pages printing slowly 227 paper handling problems 218 quality 223 repeating defects 224 Show Me How menu 12 transparencies 220 USB cables 227 TrueType fonts included 5 two sided printing settings Windows 120 Show Me How menu 12 turning on Mac 58 typefaces included 5 U uninstalling Mac software 56 uninstalling Windows software 50 universal print driver 46 UNIX software 53 updates downloading product 177 usage page description 15 148 USB configuration 67 USB port troubleshooting 227 troubleshooting Macintosh 232 Index 265 user names setting for stored jobs Windows 132 Ww wake time changing 160 setting 160 warnings iii warranty customer self repair 245 license 243 print cartridges 241 product 240 watermarks adding Windows 119 Web browser requirements HP Embedded Web Server 152 Web sites customer support 153 fraud reports 162 HP Web Jetadmin downloading 155 Macintosh customer support 246 Material Safety Data Sheet MSDS 254 universal p
88. 2 option From the Paper type drop down list click the More option Expand the list of Type is options Sa vs OO oe CUP AM Expand the list of Photo Cover 176 220g paper types and select the paper type that you are using 124 Chapter 7 Print tasks ENWW Print multiple pages per sheet with Windows 1 Onthe File menu in the software program click Print c3 Print Ctrl P 2 Select the product and then click the Print E3757 Properties or Preferences button Printer Name eh HP Color LaserJet CP4520 PCL6 j sid HP Color LaserJet CP4520 PCL6 Find Printer Where Print to file Comment HP Color LaserJet Family Driver PCLS Manual duplex Pagerange al HP LaserJet 8100 Series PCL 5 Current tal Pages 999A HP LaserJet M1319f MFP ranges s Microsoft XPS Document Writer section For example type 1 3 5 12 or pisi p1s2 p1s3 p853 Print what Document i Zoom Print All pages in range z Pages per sheet 1 page Scale to paper size No Scaling Options Cancel ME 3 Click the Finishing tab a HP Color LaserJet CP4520 PCL6 Document Properties x Se aes Paper Qualty Elect Frishno job Storage Colors Services Document Options Print on both sides Flip pages up okle yout Off Pages per sheet 1 page per sheet z
89. 31 permanent private copies Windows 132 proof and hold Windows 131 setting options Windows 131 temporary copies Windows 131 temporary personal jobs Windows 131 with Windows 128 subnet mask 71 supplies counterfeit 162 managing 16 memory errors 183 non HP 162 ordering 236 ordering through HP embedded Web Server 154 part numbers 237 recycling 251 replacing 164 status viewing with HP Embedded Web Server 59 status viewing with HP Utility 58 supplies status page description 15 148 supplies status HP Easy Printer Care 149 supply messages configuring 16 supply status Services tab Macintosh 63 support HP embedded Web Server links 154 HP Printer Utility pages 58 online 153 supported paper 4 ENWW system requirements HP Embedded Web Server 152 system setup menu 27 T Taiwan EMI statement 257 TCP IP manually configuring IPv4 parameters 71 manually configuring IPvG parameters 71 operating systems supported 66 TCP IP settings 32 technical support online 153 temperature requirements 248 tests networks 36 time clock setting real 160 tips iii toner cartridges See print cartridges toner collection unit replacing 167 tough paper 136 transparencies automatic sensing 98 printing Windows 112 trapping 141 Tray 1 automatic paper sensing 98 capacity 86 double sided printing 62 jams 184 Tray 2 capacity 86 jams 184 Tray 3 jams 184 trays capacity 86 configure 97 double sided printing 6
90. 42A A4 HP soft gloss 120g Soft Gloss HP Laser Brochure Paper Q6611A Q6610A Letter HP glossy 160g Glossy HP Laser Superior Paper Q6616A A4 HP glossy 160g Glossy HP Laser Photo Paper Q6607A Q6608A Letter HP glossy 220g Glossy HP Laser Photo Paper Q6614A A4 HP glossy 220g Glossy HP Laser Photo Paper Q8842A 101 6 x 152 4 mm 4 x 6 in HP glossy 220g Glossy 4x6 HP Laser Photo Paper Q8843A 101 6 x 152 4 mm 4 x 6 in HP glossy 220g Glossy 10 cm x 15 cm NOTE Inthe United States see www hp com go paper for a complete list of HP brand paper Print weatherproof maps and outdoor signs The product can print durable waterproof maps signs or menus by using HP Tough Paper HP Tough Paper is a waterproof tear proof satin finish paper that retains rich vibrant print color and clarity even when exposed to heavy usage or weather This avoids expensive and time consuming lamination To maximize the quality of this output you must do the following e Choose the appropriate paper See the following table e X Atthe product control panel configure the paper tray for the correct paper type e Selectthe corresponding settings in the printer driver Supported tough paper 136 HP paper name Product code Product size Control panel and print driver settings HP LaserJet Tough Paper Q1298A Letter HP Tough Paper HP LaserJet Tough Paper Q1298B A4 HP Tough Paper Chapter 7 Print tasks Set the duplex alignment
91. AM IN TRAY 2 See Clear jams in Tray 2 or optional Trays 3 4 or 5 on page 215 13 XX YY JAM IN OPTIONAL TRAYS See Clear jams in Tray 2 or optional Trays 3 4 or 5 on page 215 13 XX YY JAM IN LOWER RIGHT DOOR See Clear jams in the lower right door Tray 3 4 or 5 on page 216 208 Chapter 10 Solve problems ENWW Clear jams in the right door A CAUTION The fuser can be hot while the product is in use Wait for the fuser to cool before handling it 1 Open the right door 2 Gently pull the paper out of the pickup area 3 f paper is visible entering the bottom of the fuser gently pull downward to remove it CAUTION Do not touch the rollers on the transfer roller Contaminants can affect print quality ENWW Clear jams 209 4 If paper is jammed as it enters the output bin remove the fuser and gently pull the paper downward to remove it 5 Paper could be jammed inside the fuser where it would not be visible Remove the fuser to check for jammed paper inside CAUTION The fuser can be hot while the product is in use Wait for the fuser to cool before handling it 6 Grasp the fuser handles lift up slightly and pull straight out to remove the fuser 7 Open the jam access door If paper is jammed inside the fuser gently pull it straight up to remove it If the paper tears remove all paper fragments CAUTION Even if the body of the fuser has cooled the rollers
92. ANSPARENCY When EXPANDED SENSING is selected ONLY the product senses only the first few pages and assumes the rest of the pages are the same type The product can distinguish light paper plain paper heavy paper glossy paper tough paper or transparencies The product senses the paper type when you turn it on and after you open and close a tray When TRANSPARENCY ONLY is selected the product senses only the first page The product can distinguish transparencies from other paper types 24 Chapter2 Control panel menus ENWW Item Sub item Sub item Values Description ADJUST PAPER A list of paper types PRINT MODE A list of print modes Configure the print mode that is associated TYPES displays displays with each media type RESISTANCE MODE HUMIDITY MODE PRE ROTATION MODE FUSER TEMP MODE PAPER CURL MODE RESTORE MODES Use this feature to return all paper type mode settings to the factory default settings OPTIMIZE A list of available Allows you to optimize various print modes options displays to address print quality issues RESTORE OPTIMIZE Use this feature to return all the settings in the OPTIMIZE menu to the factory default values QUICK CALIBRATE Performs a partial product calibration NOW FULL CALIBRATE Performs all product calibrations NOW DELAY NO This menu controls the timing of the CALIBRATION AT calibration when the product wakes up or is WAKE POWER ON YES turned on e Sel
93. ANTONE identified standards Consult current PANTONE Publications for accurate color 144 Chapter8 Color ENWW Advanced color use The product provides automatic color features that generate excellent color results Carefully designed and tested color tables provide smooth accurate color rendition of all printable colors The product also provides sophisticated tools for the experienced professional HP ColorSphere toner HP designs the print system printer print cartridges toner and paper to work together to optimize print quality product reliability and user productivity Original HP print cartridges contain HP ColorSphere toner that is specifically matched to your printer so that it will produce a wide range of brilliant colors This helps you create professional looking documents that contain sharp clear text and graphics and realistic printed photos HP ColorSphere toner produces print quality consistency and intensity you can depend on across a wide range of papers You can produce documents that help you make the right impression Plus HP professional quality everyday and specialty papers including a wide variety of HP media types and weights are designed for the way you work HP ImageREt 3600 HP ImageREt 3600 print technology is a system of innovative technologies developed exclusively by HP to deliver superior print quality The HP ImageREt system sets itself apart from the industry by integrating technology advancem
94. AS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE ABOVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE Some states or other jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you 9 U S GOVERNMENT CUSTOMERS If you are a U S Government entity then consistent with FAR 12 211 and FAR 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed under the applicable HP commercial license agreement 10 COMPLIANCE WITH EXPORT LAWS You will comply with all laws rules and regulations i applicable to the export or import of the Software or ii restricting the Use of the Software including any restrictions on nuclear chemical or biological weapons proliferation 11 RESERVATION OF RIGHTS HP and its suppliers reserve all rights not expressly granted to you in this EULA c 2007 Hewlett Packard Development Company L P Rev 11 06 244 Appendix B Service and support ENWW Customer self repair warranty service ENWW HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of C
95. CL PDF or PCL PS modes PDF PS CLEARABLE WARNINGS JOB Sets whether a warning is cleared on the control panel or when ON another job is sent 30 Chapter2 Control panel menus e JOB The warning message disappears at the end of the job e ON The warning message remains until you press the OK button ENWW Item Sub item Values Description AUTO CONTINUE OFF ON Determines product behavior when the system generates an Auto Continuable error e ON Allows the product to continue printing e OFF Stops the product from printing until the error is cleared by the user JAM RECOVERY AUTO ON Sets whether the product will attempt to reprint pages after a jam If you select AUTO the product reprints pages if enough memory is available for full speed two sided printing RAM DISK AUTO Sets how the RAM disk feature is configured This is only available if there is no hard disk installed and the printer has at least 8 MB of memory If the AUTO setting is enabled the product determines the optimal RAM disk size based on the amount of available memory If the OFF setting is enabled the RAM disk is disabled but a minimal RAM disk is still active LANGUAGE A listing of available languages appears Sets the language The default language is ENGLISH ENWW Control panel menus 31 I O menu Items on the I O input output menu affect the communication between the product an
96. Close the tray 5 The control panel shows the tray s paper type and size If the configuration is not correct follow the instructions on the control panel to change the size or type Load Tray 2 and optional Trays 3 4 and 5 with custom size paper 1 Open the tray 2 Adjust the paper length and paper width guides by squeezing the adjustment latches and sliding the guides to the size of the paper being used ENWW Load paper trays 93 3 Load paper into the tray Check the paper to verify the guides lightly touch the stack but do not bend it 4 Close the tray 5 The control panel prompts you to set the paper size and type Select the CUSTOM setting and then configure the X and Y dimensions of the custom paper size NOTE See the label in the paper tray or the following illustration to determine the X and Y dimensions 94 Chapter 6 Paper and print media ENWW Load Tray 2 with 10 x 15 cm 4 x 6 in size paper 1 Open the tray 2 Adjust the paper length and paper width guides by squeezing the adjustment latches and adjusting the guides to the fully opened position 3 Fitthe HP postcard media insert into Tray 2 and then slide the insert to the right until it snaps into place ENWW Load paper trays 95 4 Load 10 x 15 cm 4 x 6 in paper into the tray 5 Adjust the paper length and paper width guides by squeezing the adjustment latches and adjusting the guides to the fully close
97. Custom option and type the name Specify a name for the stored job Follow this procedure to change the default name for a stored job 1 2 3 On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Job Storage tab 132 Chapter7 Print tasks ENWW 4 Select the job storage mode that you want 5 To automatically generate the job name associated with the stored document in the Job Name area click the Automatic option The driver uses the document file name if it is available If the document has no file name the driver uses the software program name or a time stamp for the job name To specify a job name click the Custom option and type the name 6 Select an option from the If job name exists drop down list e Select the Use Job Name 1 99 option to add a number to the end of the existing name e Select the Replace Existing File option to overwrite a job that already has that name Set color options with Windows 1 On the File menu in the software program click Print Inser Page Setup a Print Ctrl P M 2 Select the product and then click the Print INT Properties or Preferences button Printer Name my HP Color LaserJet CP4520 PCL6 i cate Pe At Color LaserJet ch4sz0 Pcs amiod pintes Where Print to file Comment HP Color LaserJet Family Driver PCLS Ma
98. D SLOT FILE SYSTEM IS FULL To clear press OK A PJL file system command could not store something on the file system because the file system was full Press the OK button to clear CARD SLOT IS WRITE PROTECTED To clear press OK The file system device is protected and no new files can be written to it Press the OK button to clear CARD SLOT NOT INITIALIZED This file storage component must be initialized before use Use the embedded Web server or HP Web Jetadmin to initialize the component CHECKING PAPER PATH The product is checking for possible paper jams No action is necessary CHECKING PRINTER The product is conducting an internal test No action is necessary CHOSEN PERSONALITY NOT AVAILABLE To continue press OK A print job requested a product language personality that is not available for this product The job will not print and will be cleared from memory Print the job by using a printer driver for a different printer language or add the requested language to the product if possible To see a list of available personalities print a configuration page See Print information pages on page 148 CLEANING DISK X COMPLETE Do not power off The product is cleaning the hard disk or a compact flash disk Do not turn off The product will automatically restart when cleaning is complete Product functions are unavailable CLEANING The product is
99. ENWW Supported operating systems for Windows The product supports the following Windows operating systems Windows XP 32 bit and 64 bit Windows Server 2003 32 bit and 64 bit Windows Server 2008 32 bit and 64 bit Windows Vista 32 bit and 64 bit Windows 7 32 bit and 64 bit 44 Chapter 3 Software for Windows ENWW Supported printer drivers for Windows e HP PCL 6 this is the default printer driver e HP postscript emulation Universal Print Driver HP UPD PS e HP PCL 5 Universal Print Driver HP UPD PCL 5 The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons checkboxes and drop down lists that are in the printer driver NOTE For more information about the UPD see www hp com go upd ENWW Supported printer drivers for Windows 45 Select the correct printer driver for Windows Printer drivers provide access to the product features and allow the computer to communicate with the product using a printer language The following printer drivers are available at www hp com go clicp4025_software or www hp com go cljcp4525 software HP PCL 6 driver e Provided as the default driver This driver is automatically installed unless you select a different one e Recommended for all Windows environments e Provides the overall best speed print quality and product feature support for most users e Developed to align with the Windows Graphic Dev
100. ENWW Verify that you have installed the printer driver for this product Check the program to make sure that you are using the printer driver for this product Print a short document from a different program that has worked in the past If this solution works then the problem is with the program you are using If this solution does not work the document does not print complete these steps a Try printing the job from another computer that has the product software installed b If you connected the product to the network connect the product directly to a computer with a USB cable Redirect the product to the correct port or reinstall the software selecting the new connection type that you are using Factors that affect product performance A ENWW Several factors affect the time it takes to print a job Maximum product speed measured in pages per minute ppm The use of special paper such as transparencies heavy paper and custom size paper Product processing and download time The complexity and size of graphics The speed of the computer you are using The USB connection The printer I O configuration The amount of memory installed in the product The network operating system and configuration if applicable The printer driver that you are using NOTE Although additional memory can improve how the product handles complex graphics and improve download times it will not increase maximum product speed ppm
101. ETTERHEAD MODE and IMAGE ROTATION settings affect the way you load letterhead or preprinted paper The following information depicts the default setting For more information see System setup menu on page 27 Paper orientation for loading Tray 1 Paper type Image orientation Duplex mode How to load paper Preprinted or letterhead Portrait 1 sided printing Face down Bottom edge leading into the product Automatic 2 sided printing Face up Bottom edge leading into the product Landscape 1 sided printing Face down Top edge toward the back of the product Automatic 2 sided printing Face up Top edge toward the back of the product ENWW Paper orientation for loading trays 87 Paper type Image orientation Duplex mode How to load paper Prepunched Portrait or landscape 1 or 2 sided printing Holes toward the back of the product Envelopes Short edge of the envelope 1 sided printing Face down feeding into the product Top edge toward the front of the product Long edge of the envelope 1 sided printing Face down feeding into the product Top edge leading into the product 88 Chapter6 Paper and print media ENWW Paper orientation for loading Tray 2 or optional Trays 3 4 and 5 Paper type Image orientation Duplex mode How to load paper Preprinted or letterhead Portrait 1 sided printing Face up Top edge at the left side of the tray Automatic 2 sided printing Face down Top ed
102. Ea EAA i 67 Connect toa Warhol 68 Supported network protocols cccceeceeeeeeeeeeceeneeeaeeeeeeeeeeeeeeeeeeeeedecceeaaeaaeeeeeeeeeeeeeeeeeteees 68 vi ENWW Install the product on a wired network cceeeeeceeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeecseeeseeeeenaaees 71 Gontig re the P address eerte nete tnr o p ede ERR eR adn 71 Install the SoftWare riter tpe ete eee a a A PH ERU ELIT NqR inert 72 Configure network settings ssssssssssseeneeeeenne mener nenne nennen 74 View or change network settings sssssse emm 74 Set or change the network password ssssse eee 74 Manually configure IPv4 TCP IP parameters from the control panel 75 Manually configure IPv6 TCP IP parameters from the control panel 76 Link speed and duplex settings c ccseccecececeeeeeeeeeeeeeeeeeeeseaaeaaeeeeeeeeeeeees 77 6 Paper and print media Understand paper USS TEE 80 Special paper guidelines ccccccccceceeeeeeeeeceeecaeeeeeeeeeeeeeeceneaaeeeeeeeeeeeeesececccasaeeeeeeeeeeeees 80 Change the printer driver to match the paper type and size ssssssssss e 82 Supported paper sizes 22 eececceccecce cece cece ee ee cette a eee ee caaaaaaaeaaeaaecaecececeeeeeeeeeeeeeeeeeeeesagdecsececcecineeeeseeeeees 83 Supported paper types 2 2 2 0 ccccccecceceeee eee eeeceeeeeeaenaeceeceeeeeeeeeeedee aaa aaa a a iA TE iaai aaa aa
103. HP LaserJet print supplies ciinei aaa enne mentre nennen 251 Return and recycling instructions ecserin nania EAEE EERE 252 United States and Puerto Rico sssssssssssssssseme 252 Multiple returns more than one cartridge sssss 252 Single re UME ES 252 SUP PING eee D T 252 Non U S returns cccccccccecc cece ee cee cece cee aeae eee eeeeeeee eee eeesageaaaaeaaeeaeceeeeeeeeeeeeeeeeeees 252 i um a MOO O Ep 252 Material restrictions sitesini nte deme c vex etd cede eu dax alaa e eausa ad inda 253 Disposal of waste equipment by users in private households in the European Union 253 Chemical substances die rere tee ere aerea atus kx Eie nde rp rade Sind eere 253 Material Safety Data Sheet MSDS sssssssssssseeeneeeeene nennen nens 254 For more information ssssssssssssssssssssseemeeneernn nennen nennen nennen rrrr nens n nns n einen 254 Declaration ot Contormlty 2c iter p Dea oct det ecd e ce Ex caede n RR Rd Re URN aa 255 Safety Statement ri iiaiai 256 Laser safely uarie pd eda eit Fe eiua reed ager Reds 256 Canadian DOC regulations 2 paco e d ouod e Boe linda ded qe deg aeu due ge eae 256 VCClistatement Japan ecrire ree HR REDE MER RERUM na T 256 Power cord Instructions toe tereti e date ko e tra ae e Ea ER Tae T Re RERO UE GE HERR TRE CET RR aE daaa 256 Power cord statement Japa
104. IDGE LOW The product indicates when a supply level is low Actual print cartridge life might vary You do not need to replace the print cartridge at this time unless print quality is no longer acceptable If print quality is no longer acceptable replace the print cartridge Consider purchasing a replacement cartridge so it is available when the installed cartridge has reached the end of its estimated life See Replace print cartridges on page 164 CYAN CARTRIDGE LOW LESS THAN XXXX PAGES The product indicates when a supply level is low Actual print cartridge life might vary You do not need to replace the print cartridge at this time unless print quality is no longer acceptable Estimated pages remaining is based upon the historical page coverage of this product If print quality is no longer acceptable replace the print cartridge Consider purchasing a replacement cartridge so it is available when the installed cartridge has reached the end of its estimated life See Replace print cartridges on page 164 CYAN CARTRIDGE VERY LOW The product indicates when a supply level is very low Actual print cartridge life might vary Consider having a replacement print cartridge available to install when print quality is no longer acceptable You do not need to replace the print cartridge at this time unless print quality is no longer acceptable After an HP supply has reached the very low threshold the HP premium protect
105. N to enable manual configuration or OFF to disable manual configuration The default is OFF ADDRESS Use this item to type a 32 hexadecimal digit IPv6 node address that uses the colon hexadecimal syntax DHCPV6 POLICY PRIMARY DNS ROUTER SPECIFIED ROUTER UNAVAILABLE ALWAYS ROUTER SPECIFIED The stateful auto configuration method to be used by the print Server is determined by a router The router specifies whether the print server obtains its address its configuration information or both from a DHCPV6 server ROUTER UNAVAILABLE If a router is not available the print server should attempt to obtain its stateful configuration from a DHCPV6 server ALWAYS Whether or not a router is available the print server always attempts to obtain its stateful configuration from a DHCPV6 server Use this item to specify an IPv6 address for a primary DNS server that the print server should use SECONDARY DNS Use this item to specify an IPv6 address for a secondary DNS server that the print server should use 34 Chapter 2 Control panel menus ENWW Table 2 1 Embedded Jetdirect menu continued Item Sub item Sub item Description PROXY SERVER Specifies the proxy server to be used by embedded applications in the product A proxy server is typically used by network clients for Internet access It caches Web pages and provides a degree of Internet security for those clients To specify a p
106. NWW B Service and support e Hewlett Packard limited warranty statement e HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement e Color LaserJet Fuser Kit Transfer Kit and Roller Kit Limited Warranty Statement e End User License Agreement e Customer self repair warranty service e Customer support ENWW 239 Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Color LaserJet CP4025n CP4025dn CP4525n One year on site warranty CP4525dn CP4525xh HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unab
107. P LaserJet print cartridges only Please do not use this label for HP inkjet cartridges non HP cartridges refilled or remanufactured cartridges or warranty returns For information about recycling your HP inkjet cartridges please go to http www hp com recycle ENWW Environmental product stewardship program 251 Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use Please follow the applicable instructions below Multiple returns more than one cartridge 1 Package each HP LaserJet print cartridge in its original box and bag 2 Tape the boxes together using strapping or packaging tape The package can weigh up to 31 kg 70 Ib 3 Use a single pre paid shipping label OR 1 Use your own suitable box or request a free bulk collection box from www hp com recycle or 1 800 340 2445 holds up to 31 kg 70 Ib of HP LaserJet print cartridges 2 Usea single pre paid shipping label Single returns 1 Package the HP LaserJet print cartridge in its original bag and box 2 Place the shipping label on the front of the box Shipping For all HP LaserJet print cartridge recycling returns give the package to UPS during your next delivery or pickup or take it to an authorized UPS drop off center For the location of your local UPS drop off center call 1 800 PICKUPS or
108. PER HANDLING menu NOTE If you have used other HP LaserJet product models you might be accustomed to configuring Tray 1 to First mode or Cassette mode On HP Color LaserJet Enterprise CP4020 CP4520 Series printers setting Tray 1 to ANY SIZE and ANY TYPE is equivalent to First mode Setting Tray 1 to a setting other than ANY SIZE or ANY TYPE is equivalent to Cassette mode Menu item Description TRAY 1 SIZE A list of available sizes appears Allows you to configure the paper size for Tray 1 The default is ANY SIZE See Supported paper sizes on page 83 for a complete list of available sizes TRAY 1 TYPE A list of available types appears Allows you to configure the paper type for Tray 1 The default is ANY TYPE See Supported paper types on page 85 for a complete list of available types ENWW Control panel menus 15 Menu item Value Description TRAY lt X gt SIZE A list of available sizes appears Allows you to configure the paper size for Tray 2 or optional Tray 3 4 or 5 These X 2 or optional 3 4 or 5 trays can detect the paper size by the guides in the tray See Supported paper sizes on page 83 for a complete list of available sizes TRAY X TYPE A list of available types appears Allows you to configure the paper type for Tray 2 or optional Tray 3 4 or 5 The default X 2 or optional 3 4 or 5 is PLAIN See Supported paper types on page 85 for a complete list of available types
109. Print in Grayscale Select the Print in Grayscale option Windows or the Print Color as Gray option Mac from the printer driver to print a color document in black and white This option is useful for printing color documents that will be photocopied or faxed The product uses the monochrome mode which reduces use of the color cartridges 140 Chapter 8 Color ENWW Manual color adjustment Manually set the color options to adjust the neutral gray color treatment halftones and edge enhancements for text graphics and photographs To open the manual color adjustment options follow one of these procedures e Windows From the Color tab click the HP EasyColor check box to clear it click the Manual button and then click the Settings button e Mac Open the Advanced menu or select the appropriate tab Manual color options ENWW Use manual color options to adjust the Neutral Grays Halftone and Edge Control options for text graphics and photographs Table 8 1 Manual color options Setting description Setting options Halftone e Smooth provides better results for large solid filled print areas and enhances photographs by smoothing color gradations Select Halftone options affect the color output resolution this option when uniform and smooth area fills are the top priority and clarity e Detailis useful for text and graphics that require sharp distinctions among lines or colors or images that contain a pattern or a h
110. Remove all print cartridges To exit press The product is testing the transfer unit assembly To perform the test remove all the print cartridges To cancel the test press the stop button Remove at least one print cartridge To exit press X The product is testing the print cartridge motor To perform the test remove at least one print cartridge To cancel the test press the stop button amp REMOVE CARTRIDGE LOCKS At least one cartridge shipping lock was not removed before you turned the product on 1 Open the front door 2 Remove cartridge locks ENWW Interpret control panel messages 197 Table 10 1 Control panel messages continued Description Recommended action REMOVE SHIPPING SHEET The transfer unit shipping sheet was not removed before you turned the product on 1 Open the right door 2 Remove the shipping sheet 3 Close the right door REPLACE COLOR CARTRIDGE The product indicates when a supply level is at its estimated end of life The actual life remaining might be different than the estimation Have a replacement supply available to install when print quality is no longer acceptable The supply does not need to be replaced now unless the print quality is no longer acceptable After an HP supply has reached its approximated end of life HP s premium Protection Warranty on that supply ends Replace the specified color cartridge See Replace p
111. SERIES PRINTER Ap COLOR LASERJET ENTERPRISE CP4020 CP4520 User Guide CP4025n CP4025dn CP4525n CP4525dn CP4525xh HP Color LaserJet Enterprise CP4020 CP4520 Series Printer User Guide Copyright and License 2009 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number CC489 90901 Edition 3 10 2009 Trademark Credits Adobe Acrobat and PostScript are trademarks of Adobe Systems Incorporated Corel is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited Intel Core is a trademark of Intel Corporation in the U S and other countries Java is a US trademark of Sun Microsystems Inc Microsoft Windows Windows XP and Windows Vista are U S registered trademarks of Microsoft Corporation PANTONE is Pantone Inc s check standard trademark for color UNIX is a registered trademark of The Open Group ENERGY STAR and the ENERGY STAR
112. SES SHOT CEMHVET TOBAIR AET k EKn CEMRBVYVET VCCI A Power cord instructions Make sure your power source is adequate for the product voltage rating The voltage rating is on the product label The product uses either 100 127 Vac or 220 240 Vac and 50 60 Hz Connect the power cord between the product and a grounded AC outlet A CAUTION To prevent damage to the product use only the power cord that is provided with the product Power cord statement Japan Nmd ASN ERA REBET ASA BiRI K IL HO Ran CI e FH HB A 256 Appendix D Regulatory information ENWW EMC statement China WAAR in FEWER X Pin n RES ACA FE AT OP Wh mE AP TEP DUK BU SC utri EMC statement Korea As J 0 IE gSi2 s Ag 9eg UWIS A2e SSSA J024 BOA SE ASAE OSS FIA Hct 2 8 22 ASMA ASe AS SAL Eich EMI statement Taiwan SPHERE iB AERE Em gt CER CERES PE IRE gt PTE Gre dU THE EMDT gt EHR EERIE EET e Laser statement for Finland ENWW Luokan 1 laserlaite Klass 1 Laser Apparat HP Color LaserJet CP4025n CP4025dn CP4525n CP4525dn CP4525xh laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla taval
113. SR parts 1 Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2 Parts for which customer self repair is optional These parts are also designed for Customer Self Repair If however you require that HP replace them for you this may be done at no additional charge under the type of warranty service designated for your product Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the phone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used Customer self repair warranty service 245 Customer support Get telephone support free during your wa
114. Solve general problems 181 Restore factory settings Use the RESETS menu to restore factory settings 1 Press the Home button zy 2 Press the down arrow v to highlight the CONFIGURE DEVICE menu and then press the OK button 3 Press the down arrow v to highlight the RESETS menu and then press the OK button 4 Press the down arrow v to highlight the RESTORE FACTORY SETTINGS option and then press the OK button to reset the product to the original factory settings For more information see Resets menu on page 40 182 Chapter 10 Solve problems ENWW Interpret control panel messages Control panel message types Four types of control panel messages can indicate the status of or problems with the product Message type Description Status messages Status messages reflect the current state of the product They inform you of normal product operation and require no interaction to clear them They change as the state of the product changes Whenever the product is ready not busy and has no pending warning messages the status message Ready appears if the product is online Warning messages Warning messages inform you of data and print errors These messages typically alternate with the Ready or status messages and remain until OK is pressed Some warning messages are clearable If CLEARABLE WARNINGS is set to JOB on the product CONFIGURE DEVICE menu the next print job clears these messages Error messages Err
115. TLY COLOR PAGES supply life and performance MOSTLY BLACK PAGES AUTO The product software uses an algorithm based on printing data to achieve the best output MOSTLY COLOR PAGES This selection provides the highest performance If most of the printing is in color this selection will not negatively affect supply life MOSTLY BLACK PAGES This selection conserves the most supply life and is the best choice if most of the printing is done in black and white Configure device menu The CONFIGURE DEVICE menu allows you to change the default printing settings adjust the print quality change the system configuration and I O options and reset the default settings Printing menu These settings affect only jobs without identified properties Most jobs identify all of the properties and override the values set from this menu To display Press the Home button fy select the CONFIGURE DEVICE menu and then select the PRINTING menu Ef NOTE Values that have an asterisk are the factory default values Some menu items have no default ENWW Control panel menus 19 Menu item Sub menu item Values Description COPIES Range 1 32000 Allows you to set the default number of copies for print jobs The default number is 1 DEFAULT PAPER SIZE A list of available sizes Allows you to set the default appears See Supported paper sizes on page 83 paper size DEFAULT CUSTOM PAPER SIZE UNIT OF
116. W Product updates To download the most recent firmware upgrade for the product go to www hp com go cljcp4025 firmware or www hp com go cljcp4525 firmware ENWW Product updates 177 178 Chapter 9 Manage and maintain ENWW 10 Solve problems ENWW Solve general problems Restore factory settings Interpret control panel messages Clear jams Solve paper handling problems Solve image quality problems Solve performance problems Solve connectivity problems Product software problems Solve common Windows problems Solve common Mac problems 179 Solve general problems If the product is not responding correctly complete the steps in the following checklist in order If the product does not pass a step follow the corresponding troubleshooting suggestions If a step resolves the problem you can stop without performing the other steps on the checklist Troubleshooting checklist 1 Make sure the product Ready light is on If no lights are on complete these steps a Check the power cable connections b Check that the power is turned on c Make sure that the line voltage is correct for the product power configuration See the label that is on the back of the product for voltage requirements If you are using a power strip and its voltage is not within specifications plug the product directly into the wall If it is already plugged into the wall try a different outlet d If none
117. X YYYY EIO ERROR 8X YYYY EMBEDDED JETDIRECT ERROR This message appears in English only It indicates thatthe EIO card in slot X has failed This message appears in English only It indicates that the embedded HP Jetdirect card has failed Replace the EIO card Contact HP support See Customer support on page 246 ACCEPT BAD SIGNATURE Yes press OK alternates with ACCEPT BAD SIGNATURE No press x The product is performing a remote firmware upgrade and the code signature is invalid Download the correct firmware upgrade file for this product and then reinstall the upgrade See Product updates on page 177 Access denied MENUS LOCKED The control panel menu that you tried to select is currently locked Consult with the person who administers the product Action not currently available for tray x Tray size cannot be ANY SIZE ANY CUSTOM Duplex registration is not available when the size is set to ANY SIZE or ANY CUSTOM Configure the tray to a specific size and then set the registration for that tray BAD OPTIONAL TRAY CONNECTION The optional tray is not connected correctly 1 Turn the product off 2 Remove and then reinstall the optional tray If the message persists contact HP support See Customer support on page 246 Bad Signature Upgrade cancelled The firmware upgrade code does not match the product signature Download the correct firmware upgrade file for th
118. able 10 1 Control panel messages continued Description Recommended action 22 EMBEDDED I O BUFFER OVERFLOW Too much data was sent to the embedded To continue press OK HP Jetdirect print server Press the OK button to print the transferred data Some data might be lost Check the host configuration If the message persists contact HP support See Customer support on page 246 22 USB I O BUFFER OVERFLOW To continue press OK The product s USB buffer has overflowed Press the OK button to print the transferred data Some data might be lost Check the host configuration If the message persists contact HP support See Customer support on page 246 40 EIO X BAD TRANSMISSION To continue press OK The connection between the product and the EIO card in the specified slot has been broken Press the OK button to clear the error message and continue printing Try to reinstall the EIO card 40 EMBEDDED I O BAD TRANSMISSION To continue press OK A temporary printing error has occurred Press the OK button to clear the error message Data will be lost 41 3 UNEXPECTED SIZE IN TRAY lt X gt LOAD TRAY X TYPE SIZE To use another tray press OK The product detected a different paper size than expected The prompt to use another tray is displayed only if another tray has paper loaded Load the tray with the size and type of paper indicated or use another tray 41
119. age Macintosh settings 62 modes available 128 setting options Windows 131 jobs Macintosh settings 58 jobs print storing permanent copies Windows 131 storing permanent private copies Windows 132 storing temporarily Windows 131 storing temporary copies Windows 131 jobs stored creating Windows 128 deleting 130 printing 129 receiving notification when printed Windows 132 setting user names Windows 132 specifying names Windows 132 K keys control panel locating 10 Korean EMC statement 257 L labels printing Windows 112 LAN connector 5 landscape orientation selecting Windows 126 languages printer 5 laser safety statements 256 257 Index 261 last page printing on different paper Windows 115 letterhead printing Windows 110 license software 243 lights control panel 10 link speed settings 38 77 Linux software 53 loading loading small size 95 Show Me How menu 12 Tray 1 90 Tray 2 92 93 95 Tray 3 4 and5 92 93 loading paper 90 lower right door jams 184 M Mac changing paper types and sizes 82 driver settings 57 60 installing software 67 72 removing software 56 software 58 supported operating systems 56 Macintosh HP Printer Utility 58 problems troubleshooting 231 resize documents 60 support 246 USB card troubleshooting 232 Macintosh driver settings custom size paper 60 Job Storage 62 Services tab 63 watermarks 61 manage supplies menu 16 managing network 74
120. and automatically adjusts photographic images in JPEG or PNG format HP EasyColor technology enhances the entire image at one time rather than dividing it into several pieces which results in improved color consistency sharper details and faster printing In the following example the images on the left were created without using the HP EasyColor option The images on the right show the enhancements that result from using the HP EasyColor option Bring your photos to LIFE Bring your photos to LIFE x EE a ois am 9 2 Eoi powered by hp EasyColor and the UPD powered by hp EasyColor and the UPD The HP EasyColor option is enabled by default in the HP PCL 6 printer driver so you do not need to make manual color adjustments To disable the option so you can manually adjust the color settings open the Color tab and click the HP EasyColor check box to clear it HP Color Laserjet CP4520 Senes PCLS Printing Preferences I Advanced Printing Shortcuts Paper Guaity Effects Finishing Color Color Options Manual Settings 7 Print in Grayscale E HP EasyColor Color Themes RGB color Default sRGB X 142 Chapter 8 Color ENWW Match colors The process of matching product output color to your computer screen is quite complex because printers and computer monitors use different methods of producing color Monitors display colors by light pi
121. and reports the page count PRINT COLOR USAGE JOB LOG Prints the color use statistics for the printer PRINT DEMO PAGE Prints a demonstration page PRINT RGB SAMPLES Prints color samples for different RGB values Use the samples as a guide for matching printed colors PRINT CMYK SAMPLES Prints color samples for different CMYK values Use the samples as a guide for matching printed colors PRINT FILE DIRECTORY Prints the name and directory of files stored in the product PRINT PCL FONT LIST Prints the available PCL fonts PRINT PS FONT LIST Prints the available PS fonts 148 Chapter 9 Manage and maintain ENWW Use the HP Easy Printer Care software Open the HP Easy Printer Care software NOTE HP Easy Printer Care is not compatible with Mac OS Use one of the following methods to open the HP Easy Printer Care software e Onthe Start menu select Programs select Hewlett Packard select HP Easy Printer Care and then click Start HP Easy Printer Care Printer Care icon Double click the desktop icon In the Windows system tray in the lower right corner of the desktop double click the HP Easy HP Easy Printer Care software sections HP Easy Printer Care software can provide information about multiple HP products that are on your network as well as any products that are directly connected to your computer Some of the items that are in the following table might not be available for every product The Help button in
122. and then customizes the user interface to show the product s unique available features It automatically enables features that are available for the product such as two sided printing and stapling so you do not need to enable them manually For more information go to www hp com go upd 46 Chapter3 Software for Windows ENWW UPD installation modes Traditional mode e Use this mode if you are installing the driver from a CD for a single computer e When installed from the CD that comes with the product UPD operates like traditional printer drivers It operates with a specific product e Ifyou use this mode you must install UPD separately for each computer and for each product Dynamic mode e Touse this mode download UPD from the Internet See www hp com go upd e Dynamic mode allows you to use a single driver installation so you can discover and print to HP products in any location e Use this mode if you are installing UPD for a workgroup ENWW Select the correct printer driver for Windows 47 Priority for print settings Changes to print settings are prioritized depending on where the changes are made amp NOTE The names of commands and dialog boxes might vary depending on your software program Page Setup dialog box Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed here override settings changed anywhere else Print dia
123. anel and then under the Programs heading click Uninstall a program 2 Find and select the product from the list 3 Select the Uninstall option 50 Chapter 3 Software for Windows ENWW Supported utilities for Windows HP Web Jetadmin HP Web Jetadmin is a simple print and imaging peripheral management software tool that helps optimize product use control color costs secure products and streamline supplies management by enabling remote configuration proactive monitoring security troubleshooting and reporting of printing and imaging products To download a current version of HP Web Jetadmin and for the latest list of supported host systems visit www hp com go webjetadmin When installed on a host server a Windows client can gain access to HP Web Jetadmin by using a supported Web browser such as Microsoft Internet Explorer by navigating to the HP Web Jetadmin host HP Embedded Web Server The product is equipped with the HP Embedded Web Server which provides access to information about product and network activities This information appears in a Web browser such as Microsoft Internet Explorer Netscape Navigator Apple Safari or Mozilla Firefox The HP Embedded Web Server resides on the product It is not loaded on a network server The HP Embedded Web Server provides an interface to the product that anyone who has a network connected computer and a standard Web browser can use No special software is installed or co
124. anually Flip pages up Book Off Pages per sheet 1 page per sheet X P borc Orientation Portrait 7 Landscape 7 Rotate by 180 degrees 120 Chapter 7 Print tasks ENWW 4 Select the Print on both sides manually dh HP Cog Leselet CP4520 PCLG Printing Preferences JI check box Click the OK button to print the first Advanced Pining Shorts Paper Gualiy Effects Fishing ah Storage Color Serves side of the job Document on Print on both sides manually E Flip pages up Booklet layout Pages per sheet 1 page per sheet x Print page border Right then Down Orientation Portrait Landscape Rotate by 180 degrees mcum m Ir 5 Retrieve the printed stack from the output bin and place it with the printed side facing up in Tray 1 6 Onthe control panel press the OK button to print the second side of the job Automatically print on both sides with Windows amp NOTE This information applies only to products that have an automatic duplexer 1 On the File menu in the software program click Print Sh Print Ctrlt P ENWW Print with Windows 121 2 3 4 Select the product and then click the Properties or Preferences button Click the Finishing tab Select the Print o
125. are interpreted and printed from software programs 1 2 3 4 5 On the File menu click the Print option Select the driver Open the Color Options menu or the Color Quality Options menu Open the Advanced menu or select the appropriate tab Adjust the individual settings for text graphics and photographs Use the Services menu with Mac If the product is connected to a network use the Services menu to obtain product and supply status information 1 On the File menu click the Print option 2 Open the Services menu 3 To open the embedded Web server and perform a maintenance task do the following a Select the Device Maintenance tab b Selecta task from the drop down list c Click the Launch button 4 Togo to various support Web sites for this product do the following ENWW a Select the Services on the Web tab b Select an option from the menu c Click the Go button Print with Mac 63 64 Chapter 4 Use the product with Mac ENWW 5 Connect the product e Supported network operating systems e Connect with USB e Connect to a network ENWW 65 Supported network operating systems The following operating systems support network printing e Windows 7 32 bit and 64 bit e Windows Vista 32 bit and 64 bit e Windows Server 2008 32 bit and 64 bit e Windows XP 32 bit Service Pack 2 e Windows XP 64 bit Service Pack 1 e Windows Server 2003 Service Pack 1 32 bit and 64 bit
126. at can be used to identify a customer or the specific product HP collects a sampling of the memory tags from print cartridges that are returned to HP s free return and recycling program HP Planet Partners www hp com recycle The memory tags from this sampling are read and studied to improve future HP products HP partners who assist in recycling this print cartridge might also have access to this data Any third party company that possesses the print cartridge might have access to the anonymous information on the memory tag If you prefer to not allow access to this information you can render the tag inoperable However after you render the memory tag inoperable the memory tag cannot be used in an HP product Manage supplies and accessories 163 Replacement instructions Replace print cartridges The product uses four colors and has a different print cartridge for each color black K magenta M cyan C and yellow Y A CAUTION If toner gets on clothing wipe it off with a dry cloth and wash the clothes in cold water Hot water sets toner into fabric NOTE Information about recycling used print cartridges is on the print cartridge box 1 Open the front door Make sure that the door is completely open 2 Grasp the handle ofthe used print cartridge and pull out to remove 3 Store the used print cartridge in a protective bag Information about recycling used print cartridges is on the print cartr
127. ay 2 e HP 3x500 sheet paper feeder Trays 3 4 and 5 e X 500 sheet face down output bin e Hi speed USB 2 0 port e HP Jetdirect embedded print server for connecting to a 10 100 1000Base TX network e 1 gigabyte GB of random access memory RAM e X Automatic two sided printing e HP Encrypted High Performance Hard Disk 2 Chapter 1 Product basics ENWW Environmental features Duplex Save paper by using duplex printing as your default print setting Print multiple pages per sheet Save paper by printing two or more pages of a document side by side on one sheet of paper Access this feature through the printer driver Recycling Reduce waste by using recycled paper Recycle print cartridges by using the HP return process Energy savings Save energy by initiating sleep mode for the product HP Smart Web printing Use HP Smart Web printing to select store and organize text and graphics from multiple Web pages and then edit and print exactly what you see onscreen It gives you the control you need for printing meaningful information while minimizing waste Download HP Smart Web printing from this Web site www hp com go smartweb Job storage Use the job storage features to manage print jobs By using job storage you activate printing while you are at the shared product eliminating lost print jobs that are then reprinted ENWW Environmental features 3 Product features 4 Speed and throughput HP
128. b menu item Values Description PRINT PS ERRORS OFF Allows you to select to print PS error pages ON PRINT PDF ERRORS OFF Allows you to select to print PDF error pages ON PCL sub menu This menu configures settings for the printer control language To display Press the Home button fj select the CONFIGURE DEVICE menu select the PRINTING menu and then select the PCL menu NOTE Values that have an asterisk are the factory default values Some menu items have no default Item Values Description FORM LENGTH Range 5 128 lines Sets vertical spacing for default paper size The default is 60 ORIENTATION PORTRAIT Allows you to set the default page orientation to portrait or landscape LANDSCAPE FONT SOURCE A list of available font sources Selects the font source The default is INTERNAL displays FONT NUMBER Range 0 102 The product assigns a number to each font and lists the numbers on the PCL font list The default is 0 FONT PITCH Range 0 44 99 99 Selects the font pitch This item might not appear depending on the font selected The default is 10 00 FONT POINT SIZE Range 4 00 999 75 Selects the font point size The default is 12 00 SYMBOL SET A list of available symbol sets displays Selects any one of several available symbol sets at the product control panel A symbol set is a unique grouping of all the characters in a font PC 8 or PC 850 is recommended f
129. been refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 242 Appendix B Service and support ENWW End User License Agreement ENWW PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT This End User License Agreement EULA is a contract betwee
130. cates when a supply level is very low Actual print cartridge life might vary Consider having a replacement print cartridge available to install when print quality is no longer acceptable You do not need to replace the print cartridge at this time unless print quality is no longer acceptable After an HP supply has reached the very low threshold the HP premium protection warranty for that supply has ended If print quality is no longer acceptable replace the print cartridge See Replace print cartridges on page 164 MAGENTA CARTRIDGE VERY LOW To continue press OK The product indicates when a supply level is very low Actual print cartridge life might vary Consider having a replacement print cartridge available to install when print quality is no longer acceptable You do not need to replace the print cartridge at this time unless print quality is no longer acceptable After an HP supply has reached the very low threshold the HP premium protection warranty for that supply has ended Press the OK button to continue If print quality is no longer acceptable replace the print cartridge See Replace print cartridges on page 164 MANUALLY FEED lt TYPE gt lt SIZE gt MANUALLY FEED lt TYPE gt lt SIZE gt To continue press OK This message appears when MANUAL FEED is selected and all trays are empty This message appears when MANUAL FEED is selected and Tray 1 is loaded Load tray with requested paper
131. ceeenceaaecaecceeeeeeeeeeeeeeeesseccaeeaaaaaaeaaecaeeeeeeeeeeeeeess 59 HP Embedded Web Server 2 cc cccecceceeeeeeeeeeeeceeaeeaaneeeeeeeeeeeeeeeteeeteees 59 Print With com 60 Create and use printing presets with Mac sssssss eene 60 Resize documents or print on a custom paper size with Mac sssss 60 Print a cover page with Mag cerit oorr eoe naa dabo n ento or Edd a Do ea 60 Use watermarks With MAG raten tne ete RR nnno RETI RR RES E PN Rex ate ag SERE Ra ER CN E e ERRRE ATO RR 61 Print multiple pages on one sheet of paper with Mac ssssseeeenee 61 Print on both sides of the page duplex printing with Mac seeeeeneeee 62 Store Jobs with Mag neroian a e aen sk suba Fe Doce e uu e e Mee u eben 62 Set the color options with Mac sssssssssssssssssssseeeeeene enne enermerrmrrnnnn nennen 63 Use the Services menu with Mac sssssssssssssseeneen enne nennen nnne rni 63 5 Connect the product Supported network operating systems ssssssssssssssssssssseseeene ener nmn tnnt nnns 66 Printer sharing disclallmet 2 2 edic teda Eee boe Ea ee Eneas xu E Ee Eder cR ao Erde 66 Connect with USB 67 CD Installation cccsscccecccces aviaielecente fags cedvaded dean AEE E RAE T EEE EAE A
132. ceei paper Frat 8 Click the OK button Insert blank or Sheets Chaplet separator pages Eg 13 512 NOTE Al gases rcl kel thes tabla are sat hoi Paper sorer Basemopeaty Select Paper type Urnpeciied Prnt on both sides Om Special pages delved fur thre pre pots Page Type Pages Pini pages on dileserik paper Fra Print pages on diiwat paper Last mmm 7m Scale a document to fit page size 1 On the File menu in the software program click Print ENWW Print with Windows 117 2 Select the product and then click the Print Properties or Preferences button Printer Name HP Color LaserJet CP4520 PCL6 aus erJet CP4520 PCL6 Find Printer Type Where Print to file Comment HP Color LaserJet Family Driver PCLS Manual duplex Page range al HP LaserJet 8100 Series PCL 5 C Current D 3 Op a7 HP LaserJet M1319f MFP D Pages Type 77 ranges Microsoft XPS Document Writer anger as section For example type 1 3 5 12 or pisi p1s2 pls3 p8s3 Print what Document rz Zoom Print All pages in range Pages per sheet 1page m Scale to paper size No Scaling H uH 3 Click the Effects tab gap HP Color Laserjet CP4520 PCL6 Document Properties ill x Advanced Piinting Shortcuts Paper Qualt inishing Job Storage Resizing Options A
133. cify the length of time in hours that an embedded test will be run You can select a value from 0 to 24 hours If you select zero 0 the test runs indefinitely until an error occurs or the product is turned off Data gathered from the HTTP SNMP and Data Path tests is printed after the tests have completed PING TEST EXECUTE YES NO NO Do not initiate the selected tests YES Initiate the selected tests This test is used to check network communications This test sends link level packets to a remote network host then waits for an appropriate response To run a ping test set the following items DEST TYPE IPV4 IPV6 Specify whether the target product is an IPv4 or IPv6 node DEST IPV4 Type the IPv4 address DEST IPV6 Type the IPv6 address PACKET SIZE Specify the size of each packet in bytes to be sent to the remote host The minimum is 64 default and the maximum is 2048 TIMEOUT COUNT Specify the length of time in seconds to wait for a response from the remote host The default is 1 and the maximum is 100 Specify the number of ping test packets to send for this test Select a value from 0 to 100 The default is 4 To configure the test to run continuously select 0 ENWW Control panel menus 37 Table 2 1 Embedded Jetdirect menu continued Item Sub item Sub item Sub item Description PRINT RESULTS YES NO If the ping test was not set f
134. cols The product supports the TCP IP network protocol the most widely used and accepted networking protocol Many networking services utilize this protocol The following tables list the supported networking services and protocols 68 Chapter 5 Connect the product ENWW ENWW Table 5 1 Printing Service name Description port9100 Direct Mode Printing service Line printer daemon LPD Printing service Advanced LPD custom LPD queues Protocol and programs associated with line printer spooling services installed on TCP IP systems FTP TCP IP utility for transferring data between systems WS Print Uses the Microsoft Web Services for Devices WSD Print services on the HP Jetdirect print server WS Discovery Allows Microsoft WS discovery protocols on the HP Jetdirect print server Table 5 2 Network device discovery Service name Description SLP Service Location Protocol Device discovery protocol used to help find and configure network devices Used primarily by Microsoft based programs Bonjour Device discovery protocol used to help find and configure network devices Used primarily by Apple Macintosh based programs Table 5 3 Messaging and management Service name Description HTTP Hyper Text Transfer Protocol Allows Web browsers to communicate with embedded Web server EWS embedded Web server Allows you to manage the product through a Web browser SNMP Simple Network
135. ction is necessary Processing from tray lt X gt The product is actively processing a job from the designated tray No action is necessary RAM DISK DEVICE FAILURE To clear press OK The specified device has failed Press the OK button to clear RAM DISK FILE OPERATION FAILED To clear press OK A PJL file system command attempted to perform an illogical operation Press the OK button to clear RAM DISK FILE SYSTEM IS FULL To clear press OK A PJL file system command could not store something on the file system because the file system was full Press the OK button to clear RAM DISK IS WRITE PROTECTED To clear press OK The file system device is protected and no new files can be written to it Press the OK button to clear RAM DISK NOT INITIALIZED This file storage component must be initialized before use Use the HP Embedded Web Server or HP Web Jetadmin to initialize the component Ready The product is online and ready for data No No action is necessary status or product attendance messages are pending at the display Ready The product is online and ready No action is necessary IP ADDRESS Ready Diagnostics mode To exit press The product is in Diagnostics mode To stop Diagnostic mode press the Stop button amp Receiving Upgrade A firmware upgrade is in progress Do not turn the product off until the product returns to Ready
136. ctual size Print document on Letter 7 Scale to fit of actual size 100 4 Watermarks inore First page only Edi LO CE Cmn 4 Selectthe Print document on option and then LHP Color acri C520 PCS Document Propertie MN select a size from the drop down list Advanced Printing Shortouts Paper Qualty Effects Finishing Job Storage Color Services Resizing Options Actual size Print document on Statement 85x13 B5 IS Watermarks B6 WIS 10x15em Inone x 16K 195x270 mm 16K 184x260 mm 16K First page only Japanese Postcard Double Japan Postcard Rotated Edit Envelope 3 Envelope 10 Envelope Monarch Envelope B5 Envelope C5 Th Envelope CB Ce Postcard JIS 118 Chapter 7 Print tasks ENWW Add a watermark to a document with Windows ENWW 1 2 d 4 On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Effects tab Select a watermark from the Watermarks drop down list Or to add a new watermark to the list click the Edit button Specify the settings for the watermark and then click the OK button To print the watermark on the first page only select the First page only check box Otherwise the watermark is pri
137. d position 6 Close the tray 7 The control panel prompts you to set the paper size and type Select 10 x 15 cm 4 x 6 in size paper 96 Chapter6 Paper and print media ENWW Configure trays The product automatically prompts you to configure a tray for type and size in the following situations When you load paper into the tray When you specify a particular tray or media type for a print job through the printer driver or a software program and the tray is not configured to match the print job s settings Ef NOTE The prompt does not appear if you are printing from Tray 1 and it is configured for the ANY SIZE and ANY TYPE settings In this situation if the print job does not specify a tray the product prints from Tray 1 even if the paper size and type settings in the print job do not match the paper loaded in Tray 1 Configure a tray when loading paper T 2 3 Load paper in the tray Close the tray if you are using Tray 2 3 4 or 5 The tray configuration message appears Press the back arrow to accept the size and type or press the OK button to choose a different paper size or paper type To modify the tray size configuration press the down arrow v to highlight the correct size and then press the OK button To modify the tray type configuration press the down arrow to highlight the correct type and then press the OK button Configure a tray to match print job settings 3 2
138. d the computer If the product contains an HP Jetdirect print server you can configure basic networking parameters by using this submenu You can also configure these and other parameters through HP Web Jetadmin or the embedded Web server For more information on these options see Connect to a network on page 68 To display Press the Home button ff select the CONFIGURE DEVICE menu and then select the I O menu NOTE Values that have an asterisk are the factory default values Some menu items have no default Item Sub item Values Description VO TIMEOUT Range 5 300 Allows you to set the product I O TIMEOUT in seconds The default is 15 seconds Use this setting to adjust timeout for the best performance If data from other ports appears in the middle of your print job increase the timeout value EMBEDDED JETDIRECT MENU See the next table for a list of options Table 2 1 Embedded Jetdirect menu Item Sub item Sub item Sub item Description INFORMATION PRINT SEC PAGE YES YES Prints a page that contains the current security settings on the HP Jetdirect print NO server NO A security settings page is not printed TCP IP ENABLE ON ON Enable the TCP IP protocol OFF OFF Disable the TCP IP protocol HOST NAME An alphanumeric string up to 32 characters used to identify the product This name is listed on the HP Jetdirect configuration page The default host name is NPIxxxxxx where XXx
139. d type of paper loaded 4 Confirm that the paper guides are in the correct position 5 To use another tray remove paper from the tray and then press the OK button LOAD TRAY 2 TYPE SIZE Media insert required in tray This message appears when printing 100 x 150 mm 4 x 6 in paper which requires the HP postcard media insert in Tray 2 Install the HP postcard media insert in Tray 2 and load the requested paper See Load paper trays on page 90 If you do not have the HP postcard media insert you can print 100 x 150 mm 4 x 6 in paper from Tray 1 without the insert LOAD TRAY X TYPE SIZE This message appears when the indicated tray is selected but is not loaded and no other paper trays are available for use It also appears when the tray is configured for a different paper type or size than the print job requires Load the tray with requested paper LOAD TRAY X TYPE SIZE To use another tray press OK This message appears when the indicated tray is selected but is not loaded and other paper trays are available for use Italso appears when the tray is configured for a different paper type or size than the print job requires 1 Load the correct paper in the tray 2 If prompted confirm the size and type of paper loaded 3 Otherwise press the OK button to select another tray 194 Chapter 10 Solve problems ENWW Table 10 1 Control panel messages continued
140. decdevueviaasvagddevaanaeteaeceacaaeess 238 MaintemanGe pe E 238 Appendix B Service and support Hewlett Packard limited warranty statement sssssssssssseeeenne eene 240 HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement 241 Color LaserJet Fuser Kit Transfer Kit and Roller Kit Limited Warranty Statement 242 End User License Agreement e eaten Ebr em a Deed E Ec resa ded du a Mee ueni Edu 243 Customer self repair warranty service ssssssssssssseneeee eene emere nennen nnn 245 Engels 246 Appendix C Product specifications Physical specificatlons cederet pi ee biden ERE ER e ea ERR EE Ded da e E re e Re E Ee 248 Power consumption electrical specifications and acoustic emissions eeeeeeessss 248 Environmental specifications c ccccccccccecceeeeeeeeeeeceeeaaeaaaeaaecaeeceeeeeeeeeeesensecccacaaeaaeeaeeeeeeeeeeeeeeeenes 248 ENWW xi Appendix D Regulatory information xii FCG regulations i tite et esit aa esed repete ient need ty 250 Environmental product stewardship program sssssssssssssseee ene eemeeemenenrnnnnn 251 Protecting the environment ssssssssesssseeneeeeeenen nennen nennen nnns 251 OZOME PROGUCUOM m 251 Power COMSUIMPUON iyi s ceo secas eie ie tono i de vie ee ee ERR Ae AR Ea aA 251 uel m 251 PHASUICS ee ERE 251
141. duct for speed or energy usage 1 Press the Home button f 2 Open each of the following menus Press the down arrow v to highlight it and then press the OK button to select it a CONFIGURE DEVICE b SYSTEM SETUP c OPTIMUM SPEED ENERGY USAGE 3 Select the appropriate option Powersave modes The adjustable sleep mode feature reduces power consumption when the product has been inactive for an extended period You can set the length of time before the product enters sleep mode amp NOTE This mode does not affect product warm up time Disable or enable sleep mode 1 Press the Home button fj 2 Open each of the following menus Press the down arrow to highlight it and then press the OK button to select it a CONFIGURE DEVICE b RESETS c SLEEP MODE ENWW Economy settings 159 3 Press the up arrow or down arrow A v to select the ON or OFF setting and then press the OK button 4 Press the Home button f Set sleep delay 1 Press the Home button far 2 Open each of the following menus Press the down arrow to highlight it and then press the OK button to select it a CONFIGURE DEVICE b SYSTEM SETUP c SLEEP DELAY 3 Press the up or down arrow A v to select the appropriate time period and then press the OK button 4 Press the Home button jy Wake time The wake time feature allows you to instruct the product to wake at a certain time on selected days to eliminate waiting for the warm up a
142. dvanced Printing Shortcuts Paper Quality Effects Finishing Job Storage Color I Services Document Options Print on both sides Flip pages up Off Y Pages per sheet 1 page per sheet na Print page borders Orientation Portrait Landscape Rotate by 180 degrees Print with Windows 127 Use job storage features with Windows The following job storage modes are available for print jobs e Proof and Hold This feature provides a quick way to print and proof one copy of a job and then print more copies e Personal Job When you send a job to the product the job does not print until you request it at the product control panel If you assign a personal identification number PIN to the job you must provide the required PIN at the control panel e Quick Copy Ifthe optional hard disk is installed on the product you can print the requested number of copies of a job and then store a copy of the job on the optional hard disk Storing the job allows you to print additional copies of the job later e Stored Job If the optional hard disk is installed on the product you can store a job such as a personnel form time sheet or calendar on the product and allow other users to print the job at any time Stored jobs also can be protected by a PIN A CAUTION Ifyou turn off the product all Quick Copy Proof and Hold and Personal Job types
143. dy message TRAY BEHAVIOR Use this menu to control how the product handles paper trays and related prompts at the control panel ENWW Control panel menus 27 Item Sub item Values Description USE REQUESTED TRAY EXCLUSIVELY USE REQUESTED TRAY handles jobs that have specified a specific FIRST input tray Two options are available e EXCLUSIVELY The product never selects a different tray when the user has indicated that a specific tray should be used even if that tray is empty e FIRST The product can pull from another tray if the specified tray is empty even though the user specifically indicated a tray for the job MANUALLY FEED PROMPT ALWAYS This option controls whether a manual feed message should UNLESS LOADED appear when the type or size for a job does not match the size or type configured for Tray 1 Two options are available e ALWAYS A prompt always appears before printing a manual feed job e UNLESS LOADED A message appears only if the multipurpose tray is empty or does not match the size or type of the job PS DEFER MEDIA ENABLED This option affects how paper is handled when printing from an DISABLED Adobe PS print driver e ENABLED uses HP s paper handling model e DISABLED uses the Adobe PS paper handling model SIZE TYPE PROMPT DISPLAY This option controls whether the tray configuration message DO NOT DISPLAY appears whenever a tray is closed Two options are available
144. e Mac OS X 10 4 10 5 10 6 and higher NOTE Most network operating systems support a full software installation Printer sharing disclaimer HP does not support peer to peer networking as the feature is a function of Microsoft operating systems and not of the HP printer drivers Go to Microsoft at www microsoft com 66 Chapter5 Connect the product ENWW Connect with USB This product supports a USB 2 0 connection You must use an A to B type USB cable that is no longer than 2 m 6 5 ft A CAUTION Do not connect the USB cable until the installation software prompts you to connect it CD installation Windows Mac ENWW Quit all open programs on the computer Install the software from the CD and follow the onscreen instructions When prompted select the Connected directly to the computer option and then click the Install button When the software prompts you connect the USB cable to the product and the computer At the end of the installation click the Finish button On the Additional Options screen you can install more software or click the Exit button Print a page from any program to make sure that the software is correctly installed NOTE If the installation failed reinstall the software Install the software from the CD Click the product icon and follow the onscreen instructions Click the Close button Connect with USB 67 4 When the software prompts you connect the USB
145. e copyright trade secret patent and trademark laws You will not remove any product identification copyright notice or proprietary restriction from the Software 6 LIMITATION ON REVERSE ENGINEERING You may not reverse engineer decompile or disassemble the HP Software except and only to the extent that the right to do so is allowed under applicable law 7 CONSENT TO USE OF DATA HP and its affiliates may collect and use technical information you provide in relation to i your Use of the Software or the HP Product or ii the provision of support services related to the Software or the HP Product All such information will be subject to HP s privacy policy HP will not use such information in a form that personally identifies you except to the extent necessary to enhance your Use or provide support services 8 LIMITATION OF LIABILITY Notwithstanding any damages that you might incur the entire liability of HP and its suppliers under this EULA and your exclusive remedy under this EULA will be limited to the greater of the amount actually paid by you for the Product or U S 5 00 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOST PROFITS LOST DATA BUSINESS INTERRUPTION PERSONAL INJURY OR LOSS OF PRIVACY RELATED IN ANY WAY TO THE USE OF OR INABILITY TO USE THE SOFTWARE EVEN IF HP OR ANY SUPPLIER H
146. e correct port See the computer or operating system documentation for instructions e Reinstall the software choosing the network installation this time Clean the product Over time particles of toner and paper accumulate inside the product This can cause print quality problems during printing Cleaning the product eliminates or reduces these problems Clean the paper path and print cartridge areas every time that you change the print cartridge or whenever print quality problems occur As much as possible keep the product free from dust and debris To clean the print cartridge area and the product exterior use a soft water moistened cloth Clean the paper path 1 2 Press the Home button fy Press the up arrow or down arrow A Y to highlight the CONFIGURE DEVICE menu and then press the OK button Press the up arrow or down arrow a to highlight the PRINT QUALITY menu and then press the OK button If the product has automatic two sided printing go to step 5 If the product does not have automatic two sided printing press the up arrow or down arrow a v to highlight the CREATE CLEANING PAGE option and then press the OK button Follow the instructions on the printed page Press the up arrow or down arrow a to highlight the PROCESS CLEANING PAGE option and then press the OK button The cleaning process takes several minutes Discard the printed page The task is complete 176 Chapter 9 Manage and maintain ENW
147. e mod6es eite I der tee ek acer SERA ac e YER MA T OS EYE ABER e e rd ER ERROR ana 159 Disable or enable sleep mode sssssssseeeeeeeerens 159 Set sleep delay 2 E n RE and po unen oi Rd 160 rcp Em 160 Set the real time clock ssseee e 160 Set the wake UNG ote te EROR A 161 ENWW ix Manage supplies and accessories ecceeeeeeseeceeceeeeeeeeeeeeeee cette tec aecaaaaaaaaaecaeeaeeeeeeeeeeeeeeeeeeeteeases 162 Print when a cartridge reaches estimated end of life ccc eee eeneeeeeeeeenteeeeeeenaaees 162 Manage print Cartridges citri entire deir dace ETE PR RRET DIC RE RR REDE EEE 162 Print cartridge storage ssssssssseenee nennen nnns 162 HP policy on non HP print cartridges s 162 HP fraud hotline and Web site sssssn enm 162 Recycle supplies ce 163 Cartridge memory tag 5 east tuve desee sna dapes enean CERRAR Ee ERR ERR RR dea 163 Replacement Instructions cuit ee tero eet ce ene teu dex n Ld ee eda aa aiaa da diu 164 Replace print cartridges sssssssssssssssssssssseseseeeeen enne nennen nnns 164 Replace the toner collection unit sssssssssssssseseseenenneneeemntrennnn 167 Install memory DIMMS sssesen mmm nenne rnenen EEEE EEEa 169 Eriable memory eerie t Ed dee e dereud eene ddreua 172 Check DIMM installation sessirnir er ecrire heec 173 Memory allocation
148. e print server will appear as a Secure site HTTPS OPTIONAL Access using either HTTP or HTTPS is permitted ENWW Control panel menus 35 Table 2 1 Embedded Jetdirect menu continued Item Sub item Sub item Sub item Description IPSEC KEEP DISABLE Specify the IPSec status on the print server KEEP IPSec status remains the same as currently configured DISABLE IPSec operation on the print server is disabled 802 1X RESET KEEP Specify whether the 802 1X settings on the print server are reset to the factory defaults RESET The 802 1X settings are reset to the factory defaults KEEP The current 802 1X settings are maintained RESET SECURITY NO Specify whether the current security settings on the print server will be saved or reset to factory defaults YES Security settings are reset to factory defaults NO The current security settings are maintained DIAGNOSTICS EMBEDDED TESTS This menu provides tests to help diagnose network hardware or TCP IP network connection problems Embedded tests help to identify whether a network fault is internal or external to the product Use an embedded test to check hardware and communication paths on the print server After you select and enable a test and set the execution time you must select EXECUTE to initiate the test Depending on the execution time a selected test runs continuously until either the product is turn
149. e running on your computer The product might not share a USB port If you have an external hard drive or network switchbox that is connected to the same port as the product the other device might be interfering To connect and use the product you must disconnect the other device or you must use two USB ports on the computer Solve performance problems 227 Solve connectivity problems Solve direct connect problems If you have connected the product directly to a computer check the cable e Verify that the cable is connected to the computer and to the product e Verify that the cable is not longer than 2 m 6 5 ft Replace the cable if necessary e Verify that the cable is working correctly by connecting it to another product Replace the cable if necessary Solve network problems Check the following items to verify that the product is communicating with the network Before beginning print a configuration page See Print information pages on page 148 Problem Solution Poor physical connection Verify that the product is attached to the correct network port using a cable of the correct length Verify that cable connections are secure Look at the network port connection on the back of the product and verify that the amber activity light and the green link status light are lit If the problem continues try a different cable or port on the hub The computer is unable to communicate Use the command prompt to ping t
150. e turn off then on A temporary printing error has occurred Turn the product off and then turn the product on If the message persists contact HP support See Customer support on page 246 60 X ERROR To continue turn off then on The tray specified by X is not lifting correctly X values e 2 Tray2 e 3 Tray3 Follow the instructions on the product control panel 62 NO SYSTEM To continue turn off then on The product has an internal problem Turn the product off and then on If the message persists contact HP support See Customer support on page 246 66 XY ZZ SERVICE ERROR Check cables and turn off then on The external paper handling controller has detected a failure Turn the product off and then on If the message persists contact HP support See Customer support on page 246 68 X PERMANENT STORAGE FULL To continue press OK The product NVRAM is full Some settings saved in the NVRAM might have been reset to the factory defaults Printing can continue but some unexpected functions might occur if an error occurred in permanent storage X values e O zInternal memory e 1 Removable disk Press the OK button to clear the message If the message is not cleared turn the product off and then turn the product on If the message persists contact HP support See Customer support on page 246 ENWW Interpret control panel messages 187 Table 10 1 Control pan
151. e when the installed cartridge has reached the end of its estimated life See Replace print cartridges on page 164 YELLOW CARTRIDGE LOW LESS THAN XXXX PAGES The product indicates when a supply level is low Actual print cartridge life might vary You do not need to replace the print cartridge at this time unless print quality is no longer acceptable Estimated pages remaining is based upon the historical page coverage of this product If print quality is no longer acceptable replace the print cartridge Consider purchasing a replacement cartridge so it is available when the installed cartridge has reached the end of its estimated life See Replace print cartridges on page 164 YELLOW CARTRIDGE VERY LOW The product indicates when a supply level is very low Actual print cartridge life might vary Consider having a replacement print cartridge available to install when print quality is no longer acceptable You do not need to replace the print cartridge at this time unless print quality is no longer acceptable After an HP supply has reached the very low threshold the HP premium protection warranty for that supply has ended If print quality is no longer acceptable replace the print cartridge See Replace print cartridges on page 164 YELLOW CARTRIDGE VERY LOW To continue press OK ENWW The product indicates when a supply level is very low Actual print cartridge life might vary Consider having a r
152. ecessary MOVING SOLENOID AND MOTOR To exit press 5 The solenoid and a motor are moving as part of a component test No action is necessary No job to cancel You have pressed the stop button but the product is not actively processing any jobs No action is necessary NO STORED JOBS Displayed when the user enters the RETRIEVE JOB menu and there are no jobs to retrieve No action is necessary NON HP SUPPLY INSTALLED The product is using a non HP supply This message appears for six seconds after you install a non HP supply If you believe you purchased a genuine HP supply go to www hp com go anticounterfeit Any product repair required as a result of using non HP or unauthorized supplies is not covered under warranty HP cannot ensure the accuracy or the availability of certain features Paused To return to Ready press x Performing upgrade lt X YYY gt complete Do not power off The product is paused and there are no error messages pending at the display The I O continues receiving data until memory is full The product is in the process of upgrading the firmware Press the stop button 3 Please wait until the upgrade is complete Performing COLOR BAND TEST The color band test is being performed No action is necessary Performing PAPER PATH TEST The product is performing a paper path test No action is necessary Please wait The
153. ect NO to have the product calibrate immediately when it wakes up or is turned on The product will not print any jobs until it finishes calibrating e Select YES to enable a product that is asleep to accept print jobs before it calibrates It may start calibrating before it has printed all the jobs it has received This option allows quicker printing when coming out of sleep mode or when you turn the product on but print quality might be reduced NOTE For best results allow the product to calibrate before printing Print jobs performed before calibration might not be of the highest quality RESOLUTION Image REt 3600 Sets the resolution at which the product prints The default value is Image REt 1200x1200 dpi 3600 Try the 1200x1200 dpi setting to improve printing for detailed line work or small text ENWW Control panel menus 25 Item Sub item Sub item Values Description EDGE CONTROL OFF The Edge Control setting determines how edges are rendered Edge control has two LIGHT components adaptive halftoning and trapping Adaptive halftoning increases NORMAL edge sharpness Trapping reduces the effect of color plane misregistration by overlapping the edges of adjacent objects slightly MAXIMUM e OFF turns off both trapping and adaptive halftoning e LIGHT sets trapping at a minimal level and adaptive halftoning is on e NORMAL is the default trapping setting Trapping is at a medium level and adaptive halfton
154. ed reinstall the software Mac m m P gm Quit all programs on the computer Install the software from the CD Click the product icon and follow the onscreen instructions Click the Close button when the installation is complete At the computer open the Apple menu e amp click the System Preferences menu and then click the Print amp Fax icon Click the plus symbol By default Mac OS X uses the Bonjour method to find the driver and add the product to the printer pop up menu This method is best in most situations If Mac OS X cannot find the HP printer driver an error message displays Reinstall the software If you are connecting the product to a large network you might need to use IP printing to connect rather than Bonjour Follow these steps a Click the IP Printer button b From the Protocol drop down list select the HP Jetdirect Socket option Enter the IP address or host name for the product From the Print Using drop down list select the product model if one is not already selected To configure the product to recognize the installed accessories complete these steps 72 Chapter 5 Connect the product ENWW Mac OS X 10 4 1 From the Apple menu click the System Preferences menu and then click the Print amp Fax icon 2 Click the Printer Setup button 3 Click the Installable Options menu Mac OS X 10 5 and 10 6 1 From the Apple menu qf click the System Preferences menu and then clic
155. ed off or an error occurs and a diagnostic page is printed LAN HW TEST YES CAUTION Running this embedded test will erase your TCP IP configuration This test performs an internal loopback test An internal loopback test will send and receive packets only on the internal network hardware There are no external transmissions on your network Select YES to choose this test or NO to not choose it HTTP TEST This test checks operation of HTTP by retrieving predefined pages from the product and tests the embedded Web server Select YES to choose this test or NO to not choose it 36 Chapter 2 Control panel menus ENWW Table 2 1 Embedded Jetdirect menu continued Item Sub item Sub item Sub item Description SNMP TEST YES NO This test checks operation of SNMP communications by accessing predefined SNMP objects on the product Select YES to choose this test or NO to not choose it DATA PATH TEST YES NO This test helps to identify data path and corruption problems on an HP postscript level 3 emulation product It sends a predefined PS file to the product However the test is paperless the file will not print Select YES to choose this test or NO to not choose it SELECT ALL TESTS YES NO Use this item to select all available embedded tests Select YES to choose all tests Select NO to select individual tests EXECUTION TIME H Use this item to spe
156. eet all of the guidelines in this user guide and still not produce satisfactory results This might be the result of improper handling unacceptable temperature and or humidity levels or other variables over which Hewlett Packard has no control A CAUTION Using paper or print media that does not meet Hewlett Packard s specifications might cause problems for the product requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements Special paper guidelines This product supports printing on special media Use the following guidelines to obtain satisfactory results When using special paper or print media be sure to set the type and size in the printer driver to obtain the best results A CAUTION HP LaserJet products use fusers to bond dry toner particles to the paper in very precise dots HP laser paper is designed to withstand this extreme heat Using inkjet paper could damage the product Media type Do Do not Envelopes e Store envelopes flat e Do not use envelopes that are wrinkled nicked stuck together or e Useenvelopes where the seam otherwise damaged extends all the way to the corner of the envelope e Do not use envelopes that have clasps snaps windows or coated e Use peel off adhesive strips that linings are approved for use in laser printers e Do not use self stick adhesives or other synthetic materials Labels e Use only labels that have no e Donotuselabe
157. einstall the product software not visible in the Printer folder NOTE Close any applications that are running To close an application that has an icon in the system tray right click the icon and select Close or Disable Try plugging the USB cable into a different USB port on the computer An error message was displayed Reinstall the product software during the software installation NOTE Close any applications that are running To close an application that has an icon in the task bar right click the icon and select Close or Disable Check the amount of free space on the drive where you are installing the product software If necessary free up as much space as you can and reinstall the product software If necessary run the Disk Defragmenter and reinstall the product software The product is in Ready mode Print a Configuration page and verify the product functionality but nothing prints Verify that all of the cables are correctly seated and within specifications This includes the USB and power cables Try a new cable Verify the IP Address on the Embedded Jetdirect Page matches the IP address for the software port Use one of the following procedures Windows XP Windows Server 1 Click Start 2003 Windows Server 2008 and Windows Vista 2 Click Settings 3 Click Printers and Faxes using the default Start menu view or click Printers using the Classic Start menu view 4 Right click the pr
158. el For more information about ordering supplies see Supplies and accessories on page 235 For more information about the MANAGE SUPPLIES menu see Manage supplies menu on page 16 SUPPLIES LOW PRINTING BLACK ONLY This message appears when at least two To continue printing in color either replace supplies have reached the low threshold The the supply or reconfigure the product by using product has been configured to print using the MANAGE SUPPLIES menu on the only black when the level of a color supply is control panel low The actual supply life might vary You do not need to replace the supplies at this time unless print quality is no longer acceptable For more information about ordering supplies see Supplies and accessories on page 235 For more information about the MANAGE SUPPLIES menu see Manage supplies menu on page 16 SUPPLIES VERY LOW This message appears when at least two To continue printing in color either replace supplies have reached the very low the supply or reconfigure the product by using threshold The actual supply life remaining the MANAGE SUPPLIES menu on the might vary You do not need to replace the control panel supplies at this time unless print quality is no longer acceptable After an HP supply has For more information about ordering reached the very low threshold the HP supplies see Supplies and accessories premium protection warranty for that supply o
159. el messages continued Description Recommended action 68 X PERMANENT STORAGE WRITE FAIL To continue press OK The product NVRAM is failing to write Printing can continue but some unexpected functions might occur if an error occurred in permanent storage X values e O Internal memory e 1 Removable disk Press the OK button to clear the message If the message is not cleared turn the product off and then turn the product on If the message persists contact HP support See Customer support on page 246 68 X STORAGE ERROR SETTINGS CHANGED To continue press OK One or more product settings are invalid and have been reset to the factory default settings Printing can continue but some unexpected functions might occur if an error occurred in permanent storage Press the OK button to clear the message If the message is not cleared turn the product off and then turn the product on If the message persists contact HP support See Customer support on page 246 69 X ERROR To continue turn off then on A temporary printing error occurred Turn the product off and then turn the product on If the message persists contact HP support See Customer support on page 246 79 XXXX ERROR To continue turn off then on An internal product error has occurred Turn the product off and then on If the message persists contact HP support See Customer support on page 246 8
160. en click the Apply button 2 Type the new password in the New Password box and in the Verify password box 3 At the bottom of the window click the Apply button to save the password 74 Chapter 5 Connect the product ENWW Manually configure IPv4 TCP IP parameters from the control panel ENWW Use the control panel menus to manually set an IPv4 address subnet mask and default gateway 1 2 Press the Home button fg Open each of the following menus Press the down arrow to highlight it and then press the OK button to select it a b h CONFIGURE DEVICE 1 0 EMBEDDED JETDIRECT MENU TCP IP IPV4 SETTINGS CONFIG METHOD MANUAL MANUAL SETTINGS IP ADDRESS SUBNET MASK or DEFAULT GATEWAY Press the up arrow A or the down arrow v to increase or decrease the number for the first byte of the IP address subnet mask or default gateway Press the OK button to move to the next set of numbers or press the back arrow to move to the previous set of numbers Repeat steps 3 and 4 until the IP address subnet mask or default gateway is complete and then press the OK button to save the setting Press the Home button zy to return to the Ready state Connect to a network 75 Manually configure IPv6 TCP IP parameters from the control panel Use the control panel menus to manually set an IPv6 address 1 Press the Home button fj 2 Open each of the following menus Press the down arrow to highlight
161. ent as HP Color LaserJet Family Driver PCLS Manual duplex Page range al CA HP LaserJet 8100 Series PCL 5 Current i Pages HP LaserJet M1319F MFP jJ Type pa ranges s 4 Microsoft XPS Document Writer From the 7 X section For example type 1 3 5 12 or pisi p1s2 p1s3 p8s3 Print All pages in range Print what Document z Zoom Pages per sheet 1page Scale to paper size No Scaling ME qm HP Color LaserJet CP4520 PCL6 Document Properties a Advanced Printing Shortcut Paper Quality ffects Finishing Job Storage Color Services Paper Options Paper sizes 8 5 x 14 inches Legal m Custom Paper source Automatically Select x Paper type Unspecified Print Quality Special pages ll Lows ImageREt 3600 z Print pages on different paper Insert blank or preprinted sheets Gloss Level Chapter separator pages Defaut z Settings MW UJ PA Cancel Print with Windows 115 4 Inthe Special pages area click the Print pages on different paper option and then click the Settings button 5 Inthe Pages in document area select either the First or Last option 6 Select the correct options from the Paper source and Paper type drop down lists Click the Add button 116 Chapter 7 Print tasks A HP Color LaserJet CP4520 PCL6 Document Properties Il m
162. ents and optimizing each element of the print system Several categories of HP ImageREt have been developed for a variety of user needs The system s foundation is composed of key color laser technologies including image enhancements smart supplies and high resolution imaging As the level or category of ImageREt increases these core technologies are refined for more advanced system usage and additional technologies are integrated HP offers superior image enhancements for general office documents and marketing collateral Optimized for printing on HP color laser high gloss papers HP Image REt 3600 provides superior results on all supported media and under a variety of environmental conditions Paper selection For the best color and image quality select the appropriate paper type from the control panel menu or from the printer driver Color options Color options automatically provide optimal color output These options use object tagging which provides optimal color and halftone settings for different objects text graphics and photos on a page The printer driver determines which objects appear on a page and uses halftone and color settings that provide the best print quality for each object In the Windows environment the Automatic and Manual color options are on the Color tab in the printer driver Standard red green blue SRGB Standard red green blue SRGB is a worldwide color standard that HP and Microsoft developed as a
163. eplacement print cartridge available to install when print quality is no longer acceptable You do not need to replace the print cartridge at this time unless print quality is no longer acceptable After an HP supply has reached the very low threshold the HP premium protection warranty for that supply has ended Press the OK button to continue If print quality is no longer acceptable replace the print cartridge See Replace print cartridges on page 164 Interpret control panel messages 205 Clear jams Common causes of jams The product is jammed Cause Solution The paper does not meet specifications Use only paper that meets HP specifications See Supported paper sizes on page 83 A component is installed incorrectly Verify that the transfer belt and transfer roller are correctly installed You are using paper that has already passed through a product or copier Do not use paper that has been previously printed on or copied An input tray is loaded incorrectly The paper is skewed Remove any excess paper from the input tray Make sure that the stack is below the maximum stack height mark in the tray See Load paper trays on page 90 The input tray guides are not adjusted correctly Adjust them so they hold the stack firmly in place without bending it The paper is binding or sticking together Remove the paper flex it rotate it 180 or flip it over Reload the paper in
164. er settings on the Paper Quality tab in the printer driver are correct For Windows operating systems use the printer driver that best matches your printing needs HP PCL 6 driver Provides the overall best speed print quality and product feature support for most users Developed to align with the Windows Graphic Device Interface GDI for the best speed in Windows environments Might not be fully compatible with third party and custom software programs that are based on PCL 5 HP UPD PS driver Recommended for printing with Adobe software programs or with other highly graphics intensive software programs Provides support for printing from postscript emulation needs or for postscript flash font support HP UPD PCL 5 driver The best choice for printing from third party or custom software programs The best choice when operating with mixed environments which require the product to be set to PCL 5 UNIX Linux mainframe Calibrate the product ENWW Calibration is a product function that optimizes print quality If you experience any image quality problems calibrate the product 1 Press the Home button 3 2 Press the down arrow v to highlight the CONFIGURE DEVICE menu and then press the OK button 3 Press the down arrow v to highlight the PRINT QUALITY menu and then press the OK button 4 Press the down arrow v to highlight the FULL CALIBRATE NOW setting and then press the OK button Solve
165. ers ImageREt 3600 z Print pages on different paper Insert blank or preprinted sheets Gloss Level Chapter separator pages Default x Settings A SS Cima 5 Expand the list of Type is options Everyday 96g Presentation 96 130g Brochure 131 175g H Photo Cover 176 220g H Other ENWW Print with Windows 111 6 Expand the list of Other options Type is o At 9 9 B Type is E Everyday 96g E Presentation 96 130g Brochure 131 175g 5j PhatafCover 176 220g i Color Laser Transparency Labels Letterhead Envelope Preprinted Prepunched Colored Baniah m 7 Selectthe option for the type of paper you are using and click the OK button Everyday 96g H Presentation 96 1309 Brochure 131 175g Photo Cover 176 220g Other Color Laser Transparency Preprinted Prepunched Colored Dounh 1 On the File menu in the software program click Print 112 Chapter 7 Print tasks ENWW f 2 Select the product and then click the Print Properties or Preferences button Printer Name 7 HP Color LaserJet CP4520 PCL6 SERE Find Printer Type Where _ Print to File Comment ae HP Color LaserJet Family Driver PCLS T Manual duplex Page range EA HP LaserJet 8100 Series PCL 5 O Current L
166. es printed in black only File Upload Transfers files from the computer to the product Upload Fonts Transfers font files from the computer to the product Printer Settings Trays Configuration Changes the default tray settings Duplex Mode Turns on the automatic two sided printing mode Stored Jobs Manages print jobs that are stored on the product hard disk E mail Alerts Configures the product to send e mail notices for certain events Network Settings Configures the network settings such as the IPv4 and IPv6 settings Supplies Management Configures how the product should behave when supplies are nearing the end of their estimated life Restrict Color Configures color printing restrictions for specific users and software programs NOTE This option is available only after you open the View menu and select the Show Advanced option 58 Chapter4 Use the product with Mac ENWW Menu Item Description Protect Direct Ports Disables printing over USB or parallel ports Additional Settings Provides access to the embedded Web server Supported utilities for Mac HP Embedded Web Server The product is equipped with an embedded Web server which provides access to information about product and network activities For more information see Features on page 153 ENWW Software forMac 59 Print with Mac Create and use printing presets with Mac Use printing
167. ess 69 IPv4 address 71 IPv6 address 71 link speed settings 38 print servers included 2 protocols 32 protocols supported 68 security 32 70 settings 32 subnet mask 71 networks wired installing product 71 Neutral Grays 141 non HP supplies 162 notes iii NVRAM errors 187 O on off button locating 7 online support 153 ENWW opening printer drivers Windows 103 operating environment specifications 248 operating systems supported 44 56 operating systems networks 66 optimize speed or energy usage 159 ordering part numbers for 237 supplies and accessories 236 supplies through HP embedded Web Server 154 orientation paper while loading 87 selecting Windows 126 output bin capacity 4 jams 184 locating 7 output quality troubleshooting 223 P page sizes scaling documents to fit Windows 117 pages blank 227 not printing 227 printing slowly 227 pages per minute 4 pages per sheet selecting Windows 125 paper covers using different paper 115 custom size Macintosh settings 60 first and last pages using different paper 115 first page 60 load 90 loading orientation 87 pages per sheet 61 printing on preprinted letterhead or forms Windows 110 Show Me How menu 12 paper handling menu 15 ENWW paper jams clearing 207 paper size changing 82 paper sizes selecting 109 selecting custom 109 supported 4 paper types changing 82 selecting 109 supported 4 paper ordering 236 paper special print
168. fer overflow 184 installing 174 part number 238 partnumber 238 settings 32 envelopes jams 221 loading in Tray 1 90 loading orientation 87 environment specifications 248 environmental features 3 Environmental Product Stewardship Program 251 EPS files troubleshooting 232 error messages alphabetical list 183 e mail alerts 58 numerical list 173 183 types of 183 errors software 229 Ethernet cards 5 European Union waste disposal 253 Explorer versions supported HP Embedded Web Server 152 F FCC regulations 250 features 2 4 File Upload Macintosh 58 Finnish laser safety statement 257 firmware downloading new 177 first page printing on different paper Windows 115 use different paper 60 fonts EPS files troubleshooting 232 included 5 permanent resources 173 Upload Macintosh 58 formatter security 158 forms printing Windows 110 fraud hotline 162 fuser error messages 186 jams 184 G gateway setting default 71 ENWW glossy paper supported 135 graphical and text display control panel 10 graphics business printing 135 grayscale printing Windows 104 grayscale printing 140 H hard disks encrypted 156 ordering 237 partnumbers 237 help printing options Windows 104 Show Me How menu 12 Home button 10 HP Customer Care 153 HP Easy Color disabling 142 using 142 HP Easy Printer Care description 51 downloading 51 opening 149 options 149 supported browsers 51 supported operating
169. ge at the left side of the tray Landscape 1 sided printing Face up Top edge toward the back of the product Automatic 2 sided printing Face down Top edge toward the back of the product Prepunched Portrait or landscape 1 or 2 sided printing ENWW Paper orientation for loading trays 89 Load paper trays Load Tray 1 1 Open Tray 1 2 Fold out the tray extension to support the paper and set the side guides to the correct width 90 Chapter6 Paper and print media ENWW 3 Load paper in the tray 4 Make sure the stack fits under the tabs on the guides and does not exceed the load level indicators 5 Adjust the side guides so that they lightly touch the paper stack but do not bend it ENWW Load paper trays 91 Load Tray 2 and optional Trays 3 4 and 5 with standard size paper 1 Open the tray NOTE Donot open the tray while it is in use 2 Adjust the paper length and paper width guides by squeezing the adjustment latches and sliding the guides to the size of the paper being used 3 Load paper into the tray Check the paper to verify the guides lightly touch the stack but do not bend it NOTE To prevent jams do not overfill the tray Be sure the top of the stack is below the tray full indicator NOTE Ifthe tray is not adjusted correctly an error message might appear during printing or the paper might jam 92 Chapter6 Paper and print media ENWW 4
170. ge per sheet x Print page borders Page orde Right then Down UJ Orientation Portrait Landscape E Rotate by 180 degrees ENWW Create a booklet with Windows 1 Onthe File menu in the software program click Print 2 Select the product and then click the Properties or Preferences button 3 Click the Finishing tab ENWW 1m panna eee Print Printer Name eh HP Color LaserJet CP4520 PCL6 Status d Find Printer Type Where Print to file Comment as HP Color LaserJet Family Driver PCLS Manual duplex Page range al HP LaserJet 8100 Series PCL 5 C Current id 5 Pages EA HP LaserJet M1319F MFP E Type pa ranges s 4 Microsoft XPS Document Writer From the M section For example type 1 3 5 12 or pisi p1s2 p1s3 p853 i Zoom z Pages per sheet Scale to paper size Print what Document Print All pages in range Options 1 page iz No Scaling z m HP Color LaserJet CP4520 PCL6 Document Properties Advanced Printing Shortcuts Paper Qualty Elect Firishing job Storage nm Services Document Options Print on both sides Flip pages up okle yout Off Pages per sheet 1 page per sheet Print page borders Page on Right then Down ll Orientation i
171. ges 203 Table 10 1 Control panel messages continued Description Recommended action USB ACCESSORY NOT FUNCTIONAL USB ACCESSORY UNAVAILABLE To clear press OK A USB accessory is not working correctly The USB accessory is currently unavailable 1 Turn product off 2 Disconnect the USB accessory and replace with a new USB accessory To use the USB accessory install the software for the USB accessory and turn the product off Then turn the product on with the accessory attached USB STORAGE DEVICE FAILURE To clear press OK The specified device has failed Press the OK button to clear USB STORAGE FILE OPERATION FAILED To clear press OK A PJL file system command attempted to perform an illogical operation Press the OK button to clear USB STORAGE FILE SYSTEM IS FULL To clear press OK USB STORAGE IS WRITE PROTECTED To clear press OK A PJL file system command could not store something on the file system because the file System was full The file system device is protected and no new files can be written to it Press the OK button to clear Press the OK button to clear USB STORAGE NOT INITIALIZED USED SUPPLY IN USE This file storage component must be initialized before use The print cartridge has been previously used Use the embedded Web server or HP Web Jetadmin to initialize the component If you believe you purchased a genuine HP supply go to www hp
172. gure the size and type of paper for each tray E mail Server Network only Used in conjunction with the Alert Subscriptions page to set up e mail alerts Alert Subscriptions Network only Receive e mail alerts for various product and supplies events Click New Destination List to set up an e mail list for alert messages Alert Thresholds Set the time or value for when the product sends particular alerts ENWW Use the HP Embedded Web Server 153 Tab or section Options Description AutoSend Configure the product to send automated e mails regarding product configuration and supplies to specific e mail addresses Security Set a password for access to the Settings and Networking tabs as well as portions of the product s control panel and HP Jetdirect networking Enable and disable certain features of the product Edit Other Links Device Information Add or customize a link to another Web site This link appears in the Other Links area on all HP Embedded Web Server pages Name the product and assign an asset number to it Enter the name of the primary contact who will receive information about the product Language Set the language in which to display the HP Embedded Web Server information Date amp Time Set the date and time or synchronize with a network time Sleep Schedule server Set or edit the product sleep time and a wake time for the product to become ready Networking tab
173. he OK button Set the wake time ENWW 1 2 Press the Home button fj Open each of the following menus Press the down arrow v to highlight it and then press the OK button to select it a CONFIGURE DEVICE b SYSTEM SETUP c WAKE TIME Press the up arrow or down arrow A Y to select the day of the week and then press the OK button Press the down arrow v to select the CUSTOM setting and then press the OK button Press the up arrow or down arrow a to select the hour minutes and the AM or PM setting Press the OK button after each selection Press the OK button to enter the APPLY TO ALL DAYS menu Press the up arrow or down arrow a to select the YES or the NO setting and then press the OK button If you select NO use the up arrow or down arrow A Y to set the WAKE TIME setting for the other days of the week and then press the OK button to accept each selection Press the Home button tay Economy settings 161 Manage supplies and accessories Print when a cartridge reaches estimated end of life When a print cartridge reaches the end of its estimated useful life the control panel displays a COLOR CARTRIDGE VERY LOW message You do not need to replace the supply at this time unless print quality is no longer acceptable When the supply has reached this condition the HP premium protection warranty for that supply has ended The product does not supply more prompts after this message appears You can
174. he Manage supplies menu on page 16 ROM DISK DEVICE FAILURE To clear press OK The specified device has failed Press the OK button to clear ENWW Interpret control panel messages 199 Table 10 1 Control panel messages continued Description Recommended action ROM DISK FILE OPERATION FAILED To clear press OK A PJL file system command attempted to perform an illogical operation Press the OK button to clear ROM DISK FILE SYSTEM IS FULL To clear press OK A PJL file system command could not store something on the file system because the file System was full Press the OK button to clear ROM DISK IS WRITE PROTECTED To clear press OK Rotating color Motor To exit press X The file system device is protected and no new files can be written to it A component test is in progress the component selected is the color cartridge motor Press the OK button to clear Press the stop button when ready to stop this test Rotating Motor To exit press x The product is executing a component test and the component selected is a motor Press the stop button when ready to stop this test SANITIZING DISK lt X gt COMPLETE Do not power off The hard disk is being cleaned Contact the network administrator SIZE MISMATCH IN TRAY XX The paper in the listed tray does not match the size specified for that tray 1 Load the correct paper 2
175. he OK button Select the paper type with Windows 1 2 3 4 5 6 On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Paper Quality tab From the Paper type drop down list click the More option Expand the list of Type is options Expand the category of paper types that best describes your paper and then click the paper type that you are using Select the paper tray with Windows 1 2 3 4 On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Paper Quality tab Select a tray from the Paper source drop down list Select the print resolution 3 2 3 4 ENWW On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Paper Quality tab In the Print Quality area select the resolution from the first drop down list Print with Windows 109 1 Onthe File menu in the software program click Print 2 Select the product and then click the Properties or Preferences button 3 Click the Paper Quality tab 110 Chapter 7 Print tasks c3 Print Ctrl P Print Lo mse Printer Name eh HP Color LaserJet CP4520 PCL6 Properties Status c dede X HP Color LaserJet CP4520 PCL6 Find Printer Where
176. he printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement 241 Color LaserJet Fuser Kit Transfer Kit and Roller Kit Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship until the printer provides a low life indicator on the control panel This warranty does not apply to products that a have
177. he product from your computer For example with the product ping 192 168 45 39 Verify that the ping displays round trip times which indicates that it is working If the ping command failed verify that the network hubs are on and then verify that the network settings the product and the computer are all configured for the same network Incorrect link and duplex settings Hewlett Packard recommends leaving this setting in automatic mode the default setting See Link speed and duplex settings on page 77 Incorrect IP address for the product on Use the correct IP address The IP address is listed on the configuration page the computer If the IP address is correct delete the product and then add it again New software programs have caused Verify that any new software programs are correctly installed and that they use the compatibility problems correct printer driver Your computer or workstation is setup Check the network drivers printer drivers and the network redirection incorrectly Verify that the operating system is configured correctly The protocol is disabled or other Review the configuration page to check the status of the protocol Enable it if network settings are incorrect necessary Reconfigure the network settings if necessary See Connect to a network on page 68 228 Chapter 10 Solve problems ENWW Product software problems Problem Solution A printer driver for the productis R
178. ice Interface GDI for the best speed in Windows environments e Might not be fully compatible with third party and custom software programs that are based on PCL 5 HP UPD PS driver e Recommended for printing with Adobe software programs or with other highly graphics intensive software programs e Provides support for printing from postscript emulation needs or for postscript flash font support HP UPD PCL 5 e Recommended for general office printing in Windows environments e Compatible with previous PCL versions and older HP LaserJet products e The best choice for printing from third party or custom software programs e The best choice when operating with mixed environments which require the product to be set to PCL 5 UNIX Linux mainframe e Designedforuse in corporate Windows environments to provide a single driver for use with multiple printer models e Preferred when printing to multiple printer models from a mobile Windows computer HP Universal Print Driver UPD The HP Universal Print Driver UPD for Windows is a single driver that gives you instant access to virtually any HP LaserJet product from any location without downloading separate drivers It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs It is a powerful solution that performs consistently over time The HP UPD communicates directly with each HP product gathers configuration information
179. idge box 164 Chapter 9 Manage and maintain ENWW 4 Remove the new print cartridge from its protective bag NOTE Becareful not to damage the memory tag on the print cartridge 5 Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge 6 Remove the orange protective cover from the print cartridge CAUTION Avoid prolonged exposure to light CAUTION Do not touch the green roller Doing so can damage the cartridge ENWW Replacement instructions 165 7 Align the print cartridge with its slot and insert the print cartridge until it clicks into place NOTE The print cartridges go in at a slight angle 8 Close the front door 166 Chapter 9 Manage and maintain ENWW Replace the toner collection unit Replace the toner collection unit when the control panel prompts you NOTE The toner collection unit is designed for a single use Do not attempt to empty the toner collection unit and reuse it Doing so could lead to toner being spilled inside the product which could result in reduced print quality After use return the toner collection unit to HP s Planet Partners program for recycling 1 Open the front door Make sure that the door is completely open 2 Grasp the top of the toner collection unit and remove it from the product 3 Place the attached cap over the opening at the top of the unit ENWW Replacement instruct
180. igh level of detail Select this option when sharp edges and details are the top priority Neutral Grays e Black Only generates neutral colors grays and black by using only black toner This guarantees neutral colors without a color The Neutral Grays setting determines the method for cast This setting is best for documents and grayscale viewgraphs creating gray colors used in text graphics and photographs e 4 Color generates neutral colors grays and black by combining all four toner colors This method produces smoother gradients and transitions to other colors and it produces the darkest black Edge Control e Maximum is the most aggressive trapping setting Adaptive halftoning is on The Edge Control setting determines how edges are rendered Edge control has two components e Normal sets trapping at a medium level Adaptive halftoning is on adaptive halftoning and trapping Adaptive halftoning increases edge sharpness Trapping reduces the e Light sets trapping at a minimal level Adaptive halftoning is on effect of color plane misregistration by overlapping the edges of adjacent objects slightly e Off turns off both trapping and adaptive halftoning Adjust color 141 Use the HP EasyColor option for Windows If you are using the HP PCL 6 printer driver for Windows the HP EasyColor technology automatically improves mixed content documents that are printed from Microsoft Office programs This technology scans documents
181. ility for use with Mac OS X computers The HP printer PPD and PDE files in combination with the built in Apple PostScript printer drivers provide full printing functionality and access to specific HP printer features Remove software from Mac operating systems You must have administrator rights to remove the software 1 Open System Preferences 2 Select Print amp Fax 3 Highlight the product 4 Click the minus symbol 5 Delete the print queue if necessary 6 Delete the GZ file from the following hard drive folder e Mac OS X 10 4 Library Printers PPDs Contents Resources lang lproj where lt lang gt is the two letter language code for the language that you are using e Mac OS X 10 5 and 10 6 Library Printers PPDs Contents Resources 56 Chapter 4 Use the product with Mac ENWW Priority for print settings for Mac Changes to print settings are prioritized depending on where the changes are made D Ef NOTE The names of commands and dialog boxes might vary depending on your software program e Page Setup dialog box Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed here might override settings changed anywhere else Print dialog box Click Print Print Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed in the Print dialog box have a lower priority and do n
182. image quality problems 225 Set the image registration If you are having problems with text aligning on the page use the SET REGISTRATION menu to set the image registration For instructions see Set the duplex alignment on page 137 226 Chapter 10 Solve problems ENWW Solve performance problems ENWW Problem Pages print but are totally blank Cause The document might contain blank pages Solution Check the document that you are printing to see if content appears on all of the pages The product might be malfunctioning To check the product print a Configuration page All of the print cartridges might be very low on toner Replace the toner cartridges if a SUPPLIES VERY LOW message is displayed Pages print very slowly Heavier paper types can slow the print job Print on a different type of paper Proper fusing may require a slower print speed to ensure the best print quality Complex pages can print slowly Simplify the page Pages did not print The product might not be pulling paper correctly Make sure paper is loaded in the tray correctly The paper is jamming in the product Clear the jam See Clear jams on page 206 The USB cable might be defective or incorrectly connected e Disconnect the USB cable at both ends and reconnect it e Try printing a job that has printed in the past e Tryusing a different USB cable Other devices ar
183. in paper but remove it when printing on other sizes If the product still continues to jam contact HP Customer Support or your authorized HP service provider 206 Chapter 10 Solve problems ENWW Jam locations Use this illustration to identify locations of jams In addition instructions appear on the control panel to direct you to the location of jammed paper and how to clear it Ef NOTE Internal areas of the product that might need to be opened to clear jams have green handles ENWW or green labels Figure 10 1 Jam locations 1 Output bin 2 Right door 3 Tray 1 area 4 Tray 2 and optional Trays 3 4 and 5 5 Lower right door When a jam occurs a message appears on the control panel display that describes the location of the jam The following table lists the messages that can appear and provides links to the procedures for clearing the jam WARNING To avoid electrical shock remove any necklaces bracelets or other metal items before reaching into the inside of the product Type of jam Procedure 13 XX YY JAM IN RIGHT DOOR See Clear jams in the right door on page 209 13 XX YY JAMS IN RIGHT DOOR 13 XX YY FUSER AREA JAM 13 XX YY FUSER WRAP JAM 13 XX YY JAM ABOVE TOP OUTPUT BIN See Clear jams in the output bin area on page 212 Clear jams 207 Type of jam Procedure 13 XX YY JAM IN TRAY 1 See Clear jams in Tray 1 on page 213 13 XX YY J
184. indows seeeeenmn ener 103 Get help for any printing option with Windows esses 104 Change the number of print copies with Windows ssssse 104 Print colored text as black grayscale with Windows ee 104 Save custom print settings for reuse with Windows sssse 105 ENWW vii Use a printing shortcut with Windows seee me 105 Create printing shortcuts oana n a S A RAE A 106 Improve print quality with Windows ccccccceeeeeeeee tee ee tee eee eeaaeaaeeaaaeaaaeaaecaeeeaeeeeeeees 109 Select the page size with Windows ssss 109 Select a custom page size with Windows s 109 Select the paper type with Windows ssessssssssssssesseeeeennerenn nnn 109 Select the paper tray with Windows sss 109 Select the print resolution sssssssssssssesseeeeneneene ens 109 Print on preprinted letterhead or forms with Windows ssssssssssssssee 110 Print on special paper labels or transparencies ssssssssssee 112 Print the first or last page on different paper with Windows cccceeeeeeeeeeeeeeteees 115 Scale a document to fit page size srsscs niii roria eniai eem 117 Add a watermark to a document with Windows sesem emm 119 Print on both sides duplex with Windows
185. ing Windows 112 part numbers hard disks 237 memory 237 print cartridges 237 PCL drivers universal 46 permanent resources 173 permanent storage errors 187 personal jobs storing temporarily Windows 131 portrait orientation selecting Windows 126 ports included 5 locating 9 troubleshooting Macintosh 232 PostScript Printer Description PPD files included 58 power consumption 248 troubleshooting 180 power connection locating 8 power switch locating 7 PPDs included 58 preprinted paper printing Windows 110 presets Mac 60 print cartridge managing 162 print cartridges error messages 193 Macintosh status 63 memory tags 163 non HP 162 ordering through HP embedded Web Server 154 partnumbers 237 printing at estimated end of life 162 recycling 251 replacing 162 storage 162 warranty 241 print jobs storing permanent copies Windows 131 storing permanent private copies Windows 132 storing temporarily Windows 131 storing temporary copies Windows 131 print media loading in Tray 1 90 print quality improving Windows 109 troubleshooting 223 print server card installing 174 printtasks 101 printer drivers Mac changing settings 57 settings 60 troubleshooting 231 printer drivers Windows changing settings 49 choosing 225 settings 103 supported 45 printer languages 5 printer settings configure 19 printing canceling jobs 102 settings Mac 60 settings Windows 103 speed specificat
186. ing is on e MAXIMUM is the most aggressive trapping setting Adaptive halftoning is on AUTO CLEANING OFF When auto cleaning is on the product prints a cleaning page when the page count ON reaches the CLEANING INTERVAL setting CLEANING 500 Specify the number of pages that are printed INTERVAL before a cleaning page is automatically 1000 printed This item appears only when the AUTO CLEANING option is set to ON 2000 5000 10000 20000 AUTO CLEANING LETTER Specify the paper size that is used to print SIZE the cleaning page This item appears only A4 when the AUTO CLEANING option is set to ON CREATE CLEANING Prints a page of instructions for cleaning PAGE excess toner off the pressure roller in the fuser NOTE This option is available only for the HP Color LaserJet CP4025n printer and the HP Color LaserJet CP4525n printer PROCESS Allows you to create and process a cleaning CLEANING PAGE page for cleaning the pressure roller in the fuser When the cleaning process runs a cleaning page is printed This page can be discarded NOTE For the HP Color LaserJet CP4025n printer and the HP Color LaserJet CP4525n printer you must first select the CREATE CLEANING PAGE option 26 Chapter 2 Control panel menus ENWW System setup menu Use the SYSTEM SETUP menu to change product configuration defaults such as sleep mode product personality language and jam recovery To display Press the Home butto
187. installing the DIMM make sure that the installation was successful 1 Turn the product on Check that the Ready light is illuminated after the product has gone through the startup sequence If an error message appears a DIMM might have been incorrectly installed See Control panel messages on page 183 Print a configuration page see Print information pages on page 148 Check the memory section on the configuration page and compare it to the configuration page that was printed before the memory installation If the amount of memory has not increased the DIMM might not be installed correctly or the DIMM might be defective Repeat the installation procedure If necessary install a different DIMM EY NOTE If you installed a product language personality check the Installed Personalities and Options section on the configuration page This area should list the new product language Memory allocation Utilities or jobs that you download to the product sometimes include resources for example fonts macros or patterns Resources that are internally marked as permanent remain in the product memory until you turn the product off Use the following guidelines if you use the page description language PDL ability to mark resources as permanent For technical details see an appropriate PDL reference for PCL or PS Mark resources as permanent only when it is absolutely necessary that they remain in memory while the p
188. int quality is no longer acceptable After an HP supply has reached the very low threshold the HP premium protection warranty for that supply has ended If print quality is no longer acceptable replace the print cartridge Consider purchasing a replacement cartridge so it is available when the installed cartridge has reached the end of its estimated life See Replace print cartridges on page 164 BLACK CARTRIDGE VERY LOW PRINTING BLACK ONLY The product indicates when a supply level is very low The product has been configured to print using only black when the level of a color supply is very low The actual print cartridge life might vary You do not need to replace the cartridge at this time unless print quality is no longer acceptable After an HP supply has reached the very low threshold the HP premium protection warranty for that supply has ended To stop printing black only change the AT VERY LOW menu item for Color Cartridges to a setting other than PRINT IN BLACK or replace the very low color cartridges Consider purchasing replacement cartridges so they are available when the installed cartridges have reached the end of their estimated lives See Replace print cartridges on page 164 BLACK CARTRIDGE VERY LOW To continue press OK The product indicates when a supply level is very low Actual print cartridge life might vary Consider having a replacement print cartridge available to install when print q
189. interface cable a bad USB port or an invalid network configuration setting o The error might be caused by the print job such as an invalid printer driver a problem with the software application or a problem with the file you are printing For more information about solving print job problems see Solve general problems on page 180 Upgrading the product firmware might help resolve the error See Product updates on page 177 3 Ifthe message still persists contact HP support See Customer support on page 246 50 X FUSER ERROR A fuser error has occurred Make sure you have the correct fuser Re seat the fuser Turn the product off and then turn the product on If the message persists contact HP support See Customer support on page 246 51 XY ERROR To continue turn off then on A product error has occurred Turn the product off and then turn the product on If the message persists contact HP support See Customer support on page 246 52 XY ERROR To continue turn off then on A product error has occurred Turn the product off and then turn the product on If the message persists contact HP support See Customer support on page 246 54 XX ERROR To continue turn off then on Error requires that the product be turned off then on Turn the product off and then turn the product on If the message persists contact HP support See Customer support on page 246
190. ion select Update Now 8 Click OK NOTE If the memory is not updated correctly after using the Update Now option you can manually select the total amount of memory installed in the product in the Installable Options area The Update Now option overwrites any existing product configuration settings Windows 7 1 Click Start 2 Click Devices and Printers 3 Right click the product driver icon and then select Printer properties 4 Click the Device Settings tab 5 Expand the area for Installable Options 6 Next to Automatic Configuration select Update Now 7 Click OK NOTE If the memory is not updated correctly after using the Update Now option you can manually select the total amount of memory installed in the product in the Installable Options area The Update Now option overwrites any existing product configuration settings 172 Chapter 9 Manage and maintain ENWW Mac OS X 10 4 From the Apple menu e click the System Preferences menu and then click the Print amp Fax icon Select the product in the left side of the window Click the Printer Setup button Click the Installable Options menu Mac OS X 10 5 and 10 6 From the Apple menu e click the System Preferences menu and then click the Print amp Fax icon Select the product in the left side of the window Click the Options amp Supplies button Click the Driver tab Configure the installed options Check DIMM installation After
191. ion warranty for that supply has ended If print quality is no longer acceptable replace the print cartridge See Replace print cartridges on page 164 CYAN CARTRIDGE VERY LOW To continue press OK The product indicates when a supply level is very low Actual print cartridge life might vary Consider having a replacement print cartridge available to install when print quality is no longer acceptable You do not need to replace the print cartridge at this time unless print quality is no longer acceptable After an HP supply has reached the very low threshold the HP premium protection warranty for that supply has ended Press the OK button to continue If print quality is no longer acceptable replace the print cartridge See Replace print cartridges on page 164 DATA RECEIVED To print last page press OK DATE TIME YYYY MMMM DD HH MM To change press OK To skip press The product is waiting for the command to print the last page The current date and time set for the product Press the OK button to print the last page Press the OK button to set the date and time or press the stop button to skip setup Deleting private jobs The product is deleting a private stored job No action is necessary Deleting The product is currently deleting the stored job No action is necessary EIO lt X gt DISK INITIALIZING The specified EIO disk device is initializing No action is
192. ions 167 4 Remove the new toner collection unit from its packaging 5 Insert the bottom of the new unit into the product first and then push the top of the unit until it clicks into place 6 Close the front door NOTE Ifthe toner collection unit is not installed correctly the front door does not close completely To recycle the used toner collection unit follow the instructions included with the new toner collection unit 168 Chapter 9 Manage and maintain ENWW Install memory DIMMs You can install more memory for the product by adding a dual inline memory module DIMM A CAUTION Static electricity can damage electronic parts When handling electronic parts either wear an antistatic wrist strap or frequently touch the surface of the antistatic package and then touch bare metal on the product 1 Turn the product off 2 Disconnect all power and interface cables amp NOTE This illustration might not show all the cables 3 Locate the thumb screws on the formatter board in the rear of the product ENWW Replacement instructions 169 4 Unscrew the thumb screws and then pull the formatter board from the product Place the formatter board on a clean flat grounded surface 5 To replace a DIMM that is currently installed spread the latches apart on each side of the DIMM slot lift the DIMM up at an angle and pull it out 6 Remove the new DIMM from the a
193. ions 4 stored jobs 129 troubleshooting 227 Index 263 printing menu 19 printing on both sides settings Windows 120 priority settings 48 57 private jobs storing permanently Windows 132 problem solving e mail alerts 58 messages types of 183 networks 36 Windows issues 230 processor speed 4 product info 1 product status HP Easy Printer Care 149 proof and hold selecting Windows 131 protocols network 32 68 Proxy Server settings 35 PS Emulation drivers 45 Q quality troubleshooting 223 quick copy jobs storing Windows 131 R Ready light locating 10 real time clock 160 recycling HP printing supplies returns and environmental program 162 regulatory statements Declaration of Conformity 255 environmental product stewardship program 251 removing Mac software 56 repeating defects troubleshooting 224 resets menu 40 resize documents Macintosh 60 Windows 117 resolution selecting Windows 109 specifications 4 troubleshooting quality 223 264 Index resource saving 173 retention job modes available 128 setting options Windows 131 retrieve job menu 12 RGB settings 145 right door jams 184 ruler repetitive defect 224 S safety statements 256 257 saving resources memory 173 scale documents Macintosh 60 Windows 117 scanning speed specifications 4 security encrypted hard disk 156 settings 32 security features 5 70 security slot locating 9 Services tab Macintosh 63 settings color 145 driver
194. is highlighted NOTE f you have stored more than one job on the product you have the option to print or delete all of them at the same time Press the OK button to select the PRINT or PRINT AND DELETE option If the job requires a PIN press the up arrow A or the down arrow to enter the PIN and then press the OK button NOTE f you use the up arrow A or the down arrow v to enter the PIN press the OK button after each digit Press the OK button to select the COPIES option To print the number of copies specified in the driver when the job was stored press the OK button to select the JOB option To print more copies than were specified in the driver when the job was stored press the down arrow v to highlight the COPIES option and then press the OK button Press the up arrow A or the down arrow v to select the number of copies and then press the OK button The number of copies printed is the number of copies specified in the driver multiplied by the number of copies specified for the COPIES option Delete a stored job When you send a stored job the product overwrites any previous jobs with the same user and job name If a job is not already stored under the same user and job name and the product needs additional space the product might delete other stored jobs starting with the oldest You can change the number of jobs that can be stored from the RETRIEVE JOB menu on the product control panel You can delete a
195. is product and then reinstall the upgrade See Product updates on page 177 188 Chapter 10 Solve problems ENWW Table 10 1 Control panel messages continued Description Recommended action BLACK CARTRIDGE LOW The product indicates when a supply level is low Actual print cartridge life might vary You do not need to replace the print cartridge at this time unless print quality is no longer acceptable If print quality is no longer acceptable replace the print cartridge Consider purchasing a replacement cartridge so it is available when the installed cartridge has reached the end of its estimated life See Replace print cartridges on page 164 BLACK CARTRIDGE LOW LESS THAN XXXX PAGES The product indicates when a supply level is low Actual print cartridge life might vary You do not need to replace the print cartridge at this time unless print quality is no longer acceptable Estimated pages remaining is based upon the historical page coverage of this product If print quality is no longer acceptable replace the print cartridge Consider purchasing a replacement cartridge so it is available when the installed cartridge has reached the end of its estimated life See Replace print cartridges on page 164 BLACK CARTRIDGE VERY LOW The product indicates when a supply level is very low Actual print cartridge life might vary You do not need to replace the print cartridge at this time unless pr
196. it and then press the OK button to select it a CONFIGURE DEVICE b W O c EMBEDDED JETDIRECT MENU d TCP IP e IPV6 SETTINGS f ADDRESS g MANUAL SETTINGS h ENABLE i ON j ADDRESS 3 Press the up arrow A or the down arrow v to select the first character of the address Press the OK button Repeat this process for each character in the address Gf NOTE You must press the OK button after entering each character 4 Press the up arrow A or the down arrow v to select the stop character 9 Press the OK button 5 Press the Home button zy to return to the Ready state 76 Chapter 5 Connect the product ENWW Link speed and duplex settings The link speed and communication mode of the print server must match the network For most situations leave the product in automatic mode Incorrect changes to the link speed and duplex settings might prevent the product from communicating with other network devices If you need to make changes use the product control panel NOTE Making changes to these settings causes the product to turn off and then on Make changes only when the product is idle 1 Press the Home button jy 2 Open each of the following menus Press the down arrow v to highlight it and then press the OK button to select it a CONFIGURE DEVICE b W O c EMBEDDED JETDIRECT MENU d LINK SPEED 3 Press the down arrow v to highlight one of the following options Setting Description AUTO
197. item Values Description X1 SHIFT Range 5 mm to The scan direction is referred to as X X1 is 5 mm the scan direction for a single sided page or Y1 SHIFT for the second side of a two sided page X2 is the scan direction for the first side of a two X2 SHIFT sided page Y2 SHIFT The feed direction is referred to as Y Y1 is the feed direction for a single sided page or for the second side of a two sided page Y2 is the feed direction for the first side of a two sided page AUTO SENSE MODE TRAY 1 SENSING FULL SENSING Sets the sensing option for Tray 1 for paper types using AUTO SENSE mode EXPANDED SENSING When FULL SENSING is selected the product senses every page and switches TRANSPARENCY modes accordingly The product can ONLY distinguish light paper plain paper heavy paper glossy paper tough paper or transparencies Using this mode significantly reduces print speed Use it only when you are printing on mixed paper types When EXPANDED SENSING is selected the product senses only the first page and assumes the rest of the pages are the same type The product can distinguish light paper plain paper heavy paper glossy paper tough paper or transparencies When TRANSPARENCY ONLY is selected the product senses only the first page The product can distinguish transparencies from other paper types TRAY X SENSING EXPANDED Sets the sensing option for Trays 2 5 for SENSING paper types using AUTO SENSE mode TR
198. job from the control panel from the HP Embedded Web Server or from HP Web Jetadmin To delete a job from the control panel use the following procedure 1 2 3 4 5 6 Press the Home button fy Press the down arrow v to highlight the RETRIEVE JOB menu and then press the OK button Press the down arrow v to highlight your user name and then press the OK button Press the down arrow v to highlight a job name and then press the OK button Press the down arrow v to highlight the DELETE option and then press the OK button If the job requires a PIN press the up arrow A or the down arrow v to enter the PIN and then press the OK button 130 Chapter 7 Print tasks ENWW NOTE Ifyou use the up arrow A or the down arrow v to enter the PIN press the OK button after each digit 7 Press the OK button to confirm that you want to delete the job Set job storage options with Windows Print one copy for proof before printing all the copies 1 On the File menu in the software program click Print 2 Select the product and then click the Properties or Preferences button 3 Click the Job Storage tab 4 In the Job Storage Mode area click the Proof and Hold option Temporarily store a personal job on the product and print it later NOTE The product deletes the job after you print it 1 On the File menu in the software program click Print 2 Select the product and then click the Properties or Preferences butt
199. k the Print amp Fax icon 2 Select the product in the left side of the window 3 Click the Options amp Supplies button 4 Click the Driver tab 5 Configure the installed options NOTE For Mac OS X 10 5 and 10 6 the installation procedure should automatically configure the installed options a aT 8 Print a page from any program to make sure that the software is correctly installed amp NOTE Ifthe installation failed reinstall the software ENWW Connect to a network 73 Configure network settings View or change network settings Use the embedded Web server to view or change IP configuration settings 1 Print a configuration page and locate the IP address e If you are using IPv4 the IP address contains only digits It has this format XXX XXX XXX XXX e f you are using IPv6 the IP address is a hexadecimal combination of characters and digits It has a format similar to this XXXXi IXXXXIXXXXIXXXXIXXXX 2 Toopen the embedded Web server type the IP address into the address line of a Web browser 3 Click the Networking tab to obtain network information You can change settings as needed Set or change the network password Use the embedded Web server to set a network password or change an existing password 1 Open the embedded Web server click the Networking tab and click the Security link NOTE Ifa password has previously been set you are prompted to type the password Type the password and th
200. ked e The MANAGE SUPPLIES menu is locked Intermediate Menu Lock e The PAPER HANDLING menu is locked e The CONFIGURE DEVICE menu is locked all submenus e The DIAGNOSTICS menu is locked e The MANAGE SUPPLIES menu is locked Maximum Menu Lock e The INFORMATION menu is locked e The PAPER HANDLING menu is locked e The CONFIGURE DEVICE menu is locked all submenus Product security features 157 e The DIAGNOSTICS menu is locked e The MANAGE SUPPLIES menu is locked 5 Click the Apply button Lock the formatter The formatter area on the back of the product has a slot that you can use to attach a security cable Locking the formatter prevents someone from removing valuable components from it 158 Chapter 9 Manage and maintain ENWW Economy settings Optimize speed or energy usage The optimum speed or energy usage feature controls the fuser cool down behavior The following settings are available FASTER FIRST PAGE The fuser maintains power and the first page processes faster for any new job that is sent to the product SAVE ENERGY The fuser reduces power when it is idle SAVE MORE ENERGY The fuser reduces power when it is idle The fuser reduces more power than the SAVE ENERGY setting SAVE MOST ENERGY The fuser is turned off and it gradually cools to room temperature The SAVE MOST ENERGYsetting takes the longest time to print the first page Complete the following steps to optimize the pro
201. l press the Home button jy 4 Press the down arrow v to highlight the INFORMATION menu and then press the OK button 5 Press the down arrow v to highlight the PRINT CONFIGURATION menu and then press the OK button 6 Find the IP address on the Embedded Jetdirect page HP Color LaserJet CP4525 Printers Embedded Jetdirect Page 5 1 7 IPv4 If the IP address is 0 0 0 0 or 192 0 0 192 or 169 254 x x you must manually configure the IP address See Manually configure IPv4 TCP IP parameters from the control panel on page 75 Otherwise the network configuration was successful IPv6 If the IP address begins with fe80 the product should be able to print If not you must manually configure the IP address See Manually configure IPv6 TCP IP parameters from the control panel on page 76 ENWW Connect to a network 71 Install the software Windows 3 2 3 4 5 6 7 8 Quit all programs on the computer Install the software from the CD Follow the onscreen instructions When prompted select the Connected via the Network option and then click the Install button From the list of available printers select the printer that has the correct IP address Click the Finish button On the Additional Options screen you can install more software or click the Exit button Print a page from any program to make sure that the software is correctly installed NOTE Ifthe installation fail
202. la saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP Color LaserJet CP4025n CP4025dn CP4525n CP4525dn CP4525xh kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Safety statements 257 Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m llelasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 775 795 nm Teho 5 m W Luokan 3B laser Substances Table China A 8H SEED RU AR EHP Es fs rn n ZEPET A ER NE AY SEG fa Hn Ate A ED UR o3 tfr Pb JK tf AU AZ ANCK ZH CENE BREE TR Hg Cd
203. le within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty ser
204. lly the Third Party License is located in a file such as license txt you should contact HP support if you cannot find any Third Party License If the Third Party Licenses include licenses that provide for the availability of source code such as the GNU General Public License and the corresponding source code is not included with the Software then check the product support pages of HP s website hp com to learn how to obtain such source code 2 LICENSE RIGHTS You will have the following rights provided you comply with all terms and conditions of this EULA a Use HP grants you a license to Use one copy of the HP Software Use means installing copying storing loading executing displaying or otherwise using the HP Software You may not modify the HP Software or disable any licensing or control feature of the HP Software If this Software is provided by HP for Use with an imaging or printing product for example if the Software is a printer driver firmware or add on the HP Software may only be used with such product HP Product Additional restrictions on Use may appear in the User Documentation You may not separate component parts of the HP Software for Use You do not have the right to distribute the HP Software b Copying Your right to copy means you may make archival or back up copies of the HP Software provided each copy contains all the original HP Software s proprietary notices and is used only for back up pur
205. log box Click Print Print Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed in the Print dialog box have a lower priority and usually do not override changes made in the Page Setup dialog box Printer Properties dialog box printer driver Click Properties in the Print dialog box to open the printer driver Settings changed in the Printer Properties dialog box usually do not override settings anywhere else in the printing software You can change most of the print settings here Default printer driver settings The default printer driver settings determine the settings used in all print jobs unless settings are changed in the Page Setup Print or Printer Properties dialog boxes Printer control panel settings Settings changed at the printer control panel have a lower priority than changes made anywhere else 48 Chapter 3 Software for Windows ENWW Change printer driver settings for Windows Change the settings for all print jobs until the software program is closed 1 2 On the File menu in the software program click Print Select the driver and then click Properties or Preferences The steps can vary this procedure is most common Change the default settings for all print jobs 1 2 Windows XP Windows Server 2003 and Windows Server 2008 using the default Start menu view Click Start and then click Printers and Faxes Windows XP Windows Ser
206. ls that have wrinkles exposed backing between them or bubbles or are damaged e Uselabels that lie flat e Do not print partial sheets of labels e Use only full sheets of labels Transparencies e Useonly transparencies that are e Do not use transparent print media approved for use in color laser not approved for laser printers printers e Place transparencies on a flat surface after removing them from the product Letterhead or preprinted forms e Use only letterhead or forms e Donotuse raised or metallic approved for use in laser printers letterhead 80 Chapter6 Paper and print media ENWW ENWW Media type Do Do not Heavy paper e Use only heavy paper that is e Do not use paper that is heavier approved for use in laser printers than the recommended media and meets the weight specifications specification for this product unless for this product itis HP paper that has been approved for use in this product Glossy or coated paper e Use only glossy or coated paper e Do not use glossy or coated paper that is approved for use in laser designed for use in inkjet products printers Understand paper use 81 Change the printer driver to match the paper type and size Change the paper size and type Windows 3 2 3 4 5 6 On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Paper Quality tab Select a size from the Pape
207. m 38 0 in 651 mm 25 7 in 662 mm 26 1 in 64 1 kg 141 1 Ib Table C 2 Product dimensions with all doors and trays fully opened Product Height Depth Width HP Color LaserJet CP4025n 420 mm 16 5 in 522 mm 20 6 in 765 mm 30 1 in HP Color LaserJet CP4025dn 420 mm 16 5 in 522 mm 20 6 in 765 mm 30 1 in HP Color LaserJet CP4525n 420 mm 16 5 in 522 mm 20 6 in 765 mm 30 1 in HP Color LaserJet CP4525dn 420 mm 16 5 in 522 mm 20 6 in 765 mm 30 1 in HP Color LaserJet CP4525xh 964 mm 38 0 in 651 mm 25 7 in 866 mm 34 1 in Power consumption electrical specifications and acoustic emissions See www hp com go cljcp4025 regulatory or www hp com go cljcp4525 regulatory for current information Environmental specifications Environmental condition Recommended Allowed Temperature product and print cartridge 17 to 27 C 62 6 to 80 6 F 10 to 30 C 50 to 86 F Relative humidity 30 to 70 relative humidity RH 10 to 80 RH Altitude N A 0 m 0 ft to 3000 m 9842 ft 248 Appendix C Product specifications ENWW ENWW Regulatory information e FCC regulations e Environmental product stewardship program e Declaration of Conformity e Safety statements 249 FCC regulations This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed t
208. maining life for the supplies as a customer convenience The actual remaining supply levels might be different than the approximations provided Displays the approximate status of the print cartridges transfer kit fuser kit and toner collection unit in a scrollable list Press the OK button to open help for each item PRINT USAGE PAGE Prints a count of all paper sizes that have passed through the product lists whether they were simplex duplex monochrome or color and reports the page count PRINT COLOR USAGE JOB LOG Prints the color use statistics for the printer PRINT DEMO PAGE Prints a demonstration page PRINT RGB SAMPLES Prints color samples for different RGB values Use the samples as a guide for matching printed colors PRINT CMYK SAMPLES Prints color samples for different CMYK values Use the samples as a guide for matching printed colors PRINT FILE DIRECTORY Prints the name and directory of files stored in the product PRINT PCL FONT LIST Prints the available PCL fonts PRINT PS FONT LIST Prints the available PS fonts Paper handling menu Use this menu to configure input trays by size and type It is important to correctly configure the trays with this menu before you print for the first time This menu also appears when you close Trays 2 5 and press the OK button after the prompt to set the paper size and type To display Press the Home button fjy and then select the PA
209. maps printing 136 marketing materials printing 135 material restrictions 253 262 Index Material Safety Data Sheet MSDS 254 media custom size Macintosh settings 60 first page 60 pages per sheet 61 Show Me How menu 12 supported sizes 4 memory features 4 included 2 58 insufficient 184 193 partnumbers 237 permanent resources 173 permanent storage error messages 187 supply errors 183 verifying installation 173 memory DIMMs security 158 memory tag description 163 locating 165 menu map description 14 148 menus configure device 19 diagnostics 40 I O input output 32 information 14 paper handling 15 printing 19 resets 40 system setup 27 menus control panel O 32 Show Me How 12 menus control panel manage supplies 16 retrieve job 12 mercury free product 253 messages alphabetical list 183 e mail alerts 58 numerical list 173 183 types of 183 models features 2 monthly duty cycle 4 multiple pages per sheet printing Windows 125 N n up printing selecting Windows 125 names job specifying Windows 132 Netscape Navigator versions supported HP embedded Web Server 152 network operating systems supported 66 password changing 74 password setting 74 settings changing 74 settings viewing 74 Networking tab HP embedded Web Server 154 networks configuring 68 connectivity features 5 default gateway 71 device discovery 69 diagnostics 36 HP Web Jetadmin 155 installing EIO cards 174 IP addr
210. mation that demonstrates specific tasks for the product such as clearing jams and printing on various types of paper 154 Chapter 9 Manage and maintain ENWW Use HP Web Jetadmin software HP Web Jetadmin is a Web based software solution for remotely installing monitoring and troubleshooting network connected peripherals Management is proactive allowing network administrators the ability to resolve issues before users are affected Download this free enhanced management software at www hp com go webjetadmin Device plug ins can be installed into HP Web Jetadmin to provide support for specific product features The HP Web Jetadmin software can automatically notify you when new plug ins are available On the Product Update page follow the directions to automatically connect to the HP Web site and install the latest device plug ins for your product NOTE Browsers must be Java enabled Browsing from an Apple PC is not supported ENWW Use HP Web Jetadmin software 155 Product security features Security statements The product supports security standards and recommended protocols that help you keep the product secure protect critical information on your network and simplify the way you monitor and maintain the product For in depth information about HP s secure imaging and printing solutions visit www hp com go secureprinting The site provides links to white papers and FAQ documents about security features IP
211. n sssssssessseeenee eene mener nenne 256 EMC statement China eese E E 257 EMG statement Korea ci tet e eet ee epo eels 257 EMI statement Taiwan sssssseeese eene mne enne nre 257 Laser statement for Finland eriin E eene ennt 257 substances Table China 2 xe e ded eer bud n te EE RR OLD Due dun 258 T 259 ENWW 1 Product basics e Product comparison e Environmental features e Product features e Product views e XControl panel layout ENWW Product comparison Model Features HP Color LaserJet CP4025n e 100 sheet multipurpose input tray Tray 1 HP Color LaserJet CP4525n e X 500O sheet input tray Tray 2 e 500 sheet face down output bin e Hi speed USB 2 0 port e HP Jetdirect embedded print server for connecting to a 10 100 1000Base TX network e 512 megabytes MB of random access memory RAM HP Color LaserJet CP4025dn e 100 sheet multipurpose input tray Tray 1 HP Color LaserJet CP4525dn e 500 sheet input tray Tray 2 e X 500 sheet face down output bin e Hi speed USB 2 0 port e HP Jetdirect embedded print server for connecting to a 10 100 1000Base TX network e 512 megabytes MB of random access memory RAM e X Automatic two sided printing HP Color LaserJet CP4525xh e 100 sheet multipurpose input tray Tray 1 e 500 sheet input tray Tr
212. n a you either an individual or the entity you represent and b Hewlett Packard Company HP that governs your use of the software product Software This EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software including a license agreement in online documentation The term Software may include i associated media ii a user guide and other printed materials and iii online or electronic documentation collectively User Documentation RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS AND CONDITIONS OF THIS EULA BY INSTALLING COPYING DOWNLOADING OR OTHERWISE USING THE SOFTWARE YOU AGREE TO BE BOUND BY THIS EULA IF YOU DO NOT ACCEPT THIS EULA DO NOT INSTALL DOWNLOAD OR OTHERWISE USE THE SOFTWARE IF YOU PURCHASED THE SOFTWARE BUT DO NOT AGREE TO THIS EULA PLEASE RETURN THE SOFTWARE TO YOUR PLACE OF PURCHASE WITHIN FOURTEEN DAYS FORA REFUND OF THE PURCHASE PRICE IF THE SOFTWARE IS INSTALLED ON OR MADE AVAILABLE WITH ANOTHER HP PRODUCT YOU MAY RETURN THE ENTIRE UNUSED PRODUCT 1 THIRD PARTY SOFTWARE The Software may include in addition to HP proprietary software HP Software software under licenses from third parties Third Party Software and Third Party License Any Third Party Software is licensed to you subject to the terms and conditions of the corresponding Third Party License Genera
213. n both sides check box Click the OK button to print the job 122 Chapter 7 Print tasks Print Print All pages in range Options Pages per sheet n page Scale to paper size No Scaling Printer Name cm HP Color LaserJet CP4520 PCL6 Status 7 Bs P Color Laserdet conso PCL6 Find Printer Type Where Print to file Comment EA 4 HP Color LaserJet Family Driver PCLS Manual duplex Page range al HP LaserJet 8100 Series PCL 5 Current 3 Op iy HP LaserJet M1319f MFP D Pages L3 Typepa ranges Microsoft XPS Document Writer ranges 5 as section For example type 1 3 5 12 or pisi p1s2 p1s3 p853 Print what Document z Zoom El El HP Color LaserJet CP4520 PCL6 Document Properties Advanced Color Services Document Options Print on both sides Off M Pages per sheet 1 page per sheet Print page borders Page Right then Down Ua Orientation Portrait Landscape Rotate by 180 degrees ok ema HP Color LaserJet CP4520 PCL6 Document Properties Advanced Printing Shortcuts Paper Quaity Effects Finishing Job Storage Color Services Document Options Print on both sides E Flip pages up Booklet layout Pages per sheet 1 pa
214. n ff select the CONFIGURE DEVICE menu and then select the SYSTEM SETUP menu amp NOTE Values that have an asterisk are the factory default values Some menu items have no default Item Sub item Values Description DATE TIME DATE MMM DD YEAR YYYY DD MONTH YYYYy MMM DAY Allows you to set the correct date The range for the year is 2008 to 2037 DATE FORMAT YYYYIMMM DD MMM DD YYYY DD MMM YYYY Allows you to choose the order in which the year month and day appear in the date TIME MM PM HOUR HH PM MINUTE HH MM AM PM Allows you to select from various configurations for the TIME format Different wizards appear depending on the TIME FORMAT selected TIME FORMAT 12 HOUR 24 HOUR Allows you to select 12 HOUR or 24 HOUR format JOB STORAGE LIMIT Continuous value Allows you to specify the number of Quick Copy jobs that can be Range 1 100 stored on the product The default value is 32 The maximum allowed Default 32 value is 100 JOB HELD TIMEOUT OFF Allows you to set the amount of time that Quick Copy jobs are kept 1 HOUR before being automatically deleted from the queue This menu item 4 HOURS only appears when a hard disk is installed 1 DAY 1 WEEK SHOW ADDRESS AUTO This item determines whether the product s IP address is shown on OFF the display with the Rea
215. n page 235 has ended For more information about the MANAGE SUPPLIES menu see Manage supplies menu on page 16 SUPPLIES VERY LOW This message appears when at least two To continue printing in color either replace PRINTING BLACK ONLY supplies have reached the very low threshold The product has been configured to print using only black when the level of a color supply is very low The actual supply life might vary You do not need to replace the the supply or reconfigure the product by using the MANAGE SUPPLIES menu on the control panel For more information about ordering supplies at this time unless print quality is no supplies see Supplies and accessories longer acceptable After an HP supply has reached the very low threshold the HP premium protection warranty for that supply has ended on page 235 For more information about the MANAGE SUPPLIES menu see Manage supplies menu on page 16 SUPPLIES VERY LOW To continue press OK This message appears when at least two supplies have reached the low threshold The actual supply life remaining might vary You do not need to replace the supplies at this time unless print quality is no longer acceptable After an HP supply has reached the very low threshold the HP premium protection warranty for that supply has ended To continue printing in color either replace the supply or reconfigure the product by using the MANAGE SUPPLIES menu on the control panel
216. nd calibration periods You must have the SLEEP MODE setting on to set the wake time Gf NOTE Make sure that the real time clock is set to the correct date and time before you set the wake time Set the real time clock Use the real time clock feature to set the date and time settings The date and time information is attached to stored print jobs so you can identify the most recent versions Access the DATE TIME menu 1 Press the Home button i 2 Open each of the following menus Press the down arrow W to highlight it and then press the OK button to select it a CONFIGURE DEVICE b SYSTEM SETUP c DATE TIME Set the date 1 From the DATE TIME menu highlight and select the DATE menu 2 Press the up arrow or down arrow A W to select the year month and day Press the OK button after each selection Set the date format 1 From the DATE TIME menu highlight and select the DATE FORMAT menu 2 Press the up arrow or down arrow A W to select the date format and then press the OK button 160 Chapter 9 Manage and maintain ENWW Set the time 1 From the DATE TIME menu highlight and select the TIME menu 2 Press the up arrow or down arrow A W to select the hour minute and AM PM setting Press the OK button after each selection Set the time format 1 From the DATE TIME menu highlight and select the TIME FORMAT menu 2 Press the up arrow or down arrow A W to select the time format and then press t
217. ndows 7 32 bit and 64 bit Supported browsers e Microsoft Internet Explorer 6 0 or 7 0 To download HP Easy Printer Care software go to www hp com go easyprintercare This Web site also provides updated information about supported browsers and a list of HP products that support HP Easy Printer Care software For more information about using HP Easy Printer Care software see Use the HP Easy Printer Care software on page 149 52 Chapter 3 Software for Windows ENWW Software for other operating systems OS Software UNIX For HP UX and Solaris networks go to www hp com go jetdirectunix software to install model scripts using the HP Jetdirect printer installer HPPI for UNIX For the latest model scripts go to www hp com go unixmodelscripts Linux For information go to www hp com go linuxprinting T T ENWW Software for other operating systems 53 54 Chapter 3 Software for Windows ENWW 4 Use the product with Mac e Software for Mac e Print with Mac ENWW 55 Software for Mac Supported operating systems for Mac The product supports the following Mac operating systems e Mac OS X 10 4 10 5 10 6 and later amp NOTE For Mac OS X 10 4 and later PPC and Intel Core Processor Macs are supported Supported printer drivers for Mac The HP LaserJet software installer provides PostScript Printer Description PPD files Printer Dialog Extensions PDEs and the HP Ut
218. necessary EIO X DISK NOT FUNCTIONAL The EIO disk in slot X is not working correctly 1 Turn the product off 2 Remove the disk from the slot indicated 3 Replace with a new disk 4 Turn the product on ENWW Interpret control panel messages 191 Table 10 1 Control panel messages continued Description Recommended action EIO X DISK SPINNING UP EIO disk device in slot X is spinning up its platter Jobs that require disk access must wait No action is necessary EIO DEVICE FAILURE To clear press OK The specified device has failed Press the OK button to clear EIO FILE OPERATION FAILED To clear press OK EIO FILE SYSTEM IS FULL To clear press OK A PJL file system command attempted to perform an illogical operation A PJL file system command could not store something on the file system because the file System was full Press the OK button to clear Press the OK button to clear EIO IS WRITE PROTECTED To clear press OK The file system device is protected and no new files can be written to it Press the OK button to clear EIO NOT INITIALIZED This file storage component must be initialized before use Use the embedded Web server or HP Web Jetadmin to initialize the component Event log empty No product events are in the log No action is necessary EXPECTED DRIVE MISSING The product cannot find the encrypted hard drive
219. nfigure trays for paper size and type Show Me How menu The SHOW ME HOW menu prints pages that provide more information about the product You can print the pages and keep them near the product for convenient reference To display Press the Home button ff and then select the SHOW ME HOW menu Item Explanation CLEAR JAMS Provides instructions for clearing jams on the product LOAD TRAYS Provides instructions for loading and configuring trays LOAD SPECIAL MEDIA Provides instructions for loading special print media such as envelopes transparencies and labels LOAD MEDIA 4 X 6 10 X 15CM Provides instructions for loading 4 x 6 media PRINT BOTH SIDES Provides instructions for printing on both sides of the paper duplex printing SUPPORTED PAPER Provides a list of the supported paper and print media PRINT HELP GUIDE Prints a page that shows links to additional help on the Web Retrieve job menu Use the RETRIEVE JOB menu to view listings of all stored jobs To display Press the Home button ey and then select the RETRIEVE JOB menu Item Sub item Sub item Sub item Description NO STORED JOBS This message appears if no jobs are currently stored on the product lt USER NAME gt Each user who has stored jobs is listed by name Select the appropriate user name to see a list of stored jobs 12 Chapter 2 Control panel menus ENWW Item Sub item Sub item Sub item Description ALL JOBS
220. nfigured but you must have a supported Web browser on your computer To gain access to the HP Embedded Web Server type the IP address for the product in the address line of the browser To find the IP address print a configuration page For more information about printing a configuration page see Print information pages on page 148 For a complete explanation of the features and functionality of the HP Embedded Web Server see Use the HP Embedded Web Server on page 152 HP Easy Printer Care ENWW HP Easy Printer Care software is a program that you can use for the following tasks e Check the product status e Check the supplies status and use HP SureSupply to shop online for supplies e Setup alerts e X View product usage reports e X View product documentation e Gain access to troubleshooting and maintenance tools e Use HP Proactive Support to routinely scan your printing system and to prevent potential problems HP Proactive Support can update software firmware and HP printer drivers You can view HP Easy Printer Care software when the product is directly connected to your computer or when it is connected to a network Supported utilities for Windows 51 Supported operating systems e Microsoft Windows XP Service Pack 2 32 bit and 64 bit e Microsoft Windows Server 2003 Service Pack 1 32 bit and 64 bit e Microsoft Windows Server 2008 32 bit and 64 bit e Microsoft Windows Vista 32 bit and 64 bit e Microsoft Wi
221. nted on each page Print with Windows 119 Print on both sides duplex with Windows NOTE See Paper orientation for loading trays on page 87 for information about the correct way to load paper Manually print on both sides with Windows NOTE This information applies only to products that do not have an automatic duplexer 1 Onthe File menu in the software program click Print C3 Print Ctrl P 2 Select the product and then click the Print E3757 Properties or Preferences button Printer Find Printer Print to file 7 ici D HP Color LaserJet Family Driver PCLS Manual duplex dej HP Color LaserJet CP4520 PCL6 Status Type Where Comment ES HP Color LaserJet CP4520 PCL6 Page range all Current i 7 EA HP LaserJet M1319f MFP HP LaserJet 8100 Series PCL 5 Pages Type pai ranges s From the section For example type 1 3 5 12 or psi p1s2 pls3 p8s3 re us e Microsoft XPS Document Writer Print what Document z Zoom Print All pages in range x Pages per sheet 1 page Scale to paper size No Scaling ME 3 Click the Finishing tab if HP Color LaserJet CP4520 PCL6 Printing Preferences XT Advanced Printing Shortcuts Paper Gually Effect Finishing cb Storage Color Services Document Options E Print on both sides m
222. ntistatic package Locate the alignment notch on the bottom edge of the DIMM 170 Chapter 9 Manage and maintain ENWW 7 Holding the DIMM by the edges align the notch on the DIMM with the bar in the DIMM slot at an angle and firmly press the DIMM into the slot until it is fully seated When installed correctly the metal contacts are not visible 8 Push down on the DIMM until both latches engage the DIMM NOTE Ifyou have difficulty inserting the DIMM make sure the notch on the bottom of the DIMM is aligned with the bar in the slot If the DIMM still does not go in make sure you are using the correct type of DIMM 9 Align the formatter board in the tracks at the bottom of the slot and then slide the board back into the product NOTE To prevent damage to the formatter board ensure the formatter board is aligned in the tracks at the top and the bottom of the opening ENWW Replacement instructions 171 10 Reconnect the power cable and interface cables and turn the product on Enable memory Windows XP Windows Server 2003 1 Click Start Windows Server 2008 and Windows Vista 2 Click Settings 3 Click Printers and Faxes using the default Start menu view or click Printers using the Classic Start menu view 4 Right click the product driver icon and then select Properties 5 Click the Device Settings tab 6 Expand the area for Installable Options 7 Next to Automatic Configurat
223. nual duplex Page range all HP LaserJet 8100 Series PCL 5 Current id a Pages HP LaserJet M1319F MFP Type pat ranges s 4 Microsoft XPS Document Writer From the Y section For example type 1 3 5 12 or p151 pls2 p153 p8s3 Print what Document x Zoom Print All pages in range Pages per sheet 1 page X Scale to paper size No Scaling X ENWW Print with Windows 133 3 Click the Color tab HP Color LaserJet CP4520 Series PCL6 Printir Advanced Printing Shortcuts Paper Quality Effects Finishing Color Options 8 Automatic Manual Settings Print in Grayscale Color Themes RGB color Default sRGB 4 Click the HP EasyColor check box to clear it HP Color LaserJet CP4520 Series PCL6 Advanced Printing Shortcuts Paper Quaity Effects Finishing Color Options Automatic Manual Print in Grayscale al T HP EasyColor Color Themes RGB color Default sRGB Abu He eel 134 Chapter 7 Print tasks ENWW 5 In the Color Options area click the Manual uP oor nese ch0520 Seres POLE Png Pretec option and then click the Settings button Advanced Piinting Shortcuts Paper Qualiy Effects Finishing Color Color Options Automatic Manual Settings
224. o provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense amp NOTE Any changes or modifications to the printer that are not expressly approved by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class A limits of Part 15 of FCC rules 250 Appendix D Regulatory information ENWW Environmental product stewardship program Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment Ozone production This product generates no appreciable ozone gas O3 Power consumption Power usage drops significantly while in Ready and Sleep mode which saves natural resources and saves money without affecting the high performance of this product To determine the ENERGY STAR qualification status for this product see the Product Data Sheet or Specifications Sheet Qualified products are also listed at
225. oduct 2 Close the tray ENWW Clear jams 215 Clear jams in the lower right door Tray 3 4 or 5 1 Open the lower right door 2 If paper is visible gently pull the jammed paper up or down to remove it 3 Close the lower right door 216 Chapter 10 Solve problems ENWW Change jam recovery This product provides a jam recovery feature that reprints jammed pages 1 Press the Home button 2j 2 Press the down arrow v to highlight the CONFIGURE DEVICE menu and then press the OK button 3 Press the down arrow v to highlight the SYSTEM SETUP menu and then press the OK button 4 Press the down arrow v to highlight the JAM RECOVERY menu and then press the OK button 5 Press the down arrow or up arrow w a to highlight the appropriate setting and then press the OK button The following options are available e AUTO The product attempts to reprint jammed pages when sufficient memory is available This is the default setting e OFF The product does not attempt to reprint jammed pages Because no memory is used to store the most recent pages performance is optimal NOTE When using this option if the product runs out of paper and the job is being printed on both sides some pages can be lost e ON The product always reprints jammed pages Additional memory is allocated to store the last few pages printed This might cause overall performance to suffer 6 P
226. oduct driver icon and then select Properties 5 Click the Ports tab and then click Configure Port 6 Verify the IP address and then click OK or Cancel 7 Ifthe IP Addresses are not the same delete the driver and reinstall the driver using the correct IP address Windows 7 1 Click Start 2 Click Devices and Printers 3 Right click the product driver icon and then select Printer properties 4 Click the Ports tab and then click Configure Port 5 Verify the IP address and then click OK or Cancel 6 Ifthe IP Addresses are not the same delete the driver and reinstall the driver using the correct IP address ENWW Product software problems 229 Solve common Windows problems Error message Name of the program for example Internet Explorer has encountered a problem and needs to close We are sorry for the inconvenience Cause Solution Close all software programs restart Windows and try again If the application referenced is the printer driver select or install a different printer driver If the product PCL 6 printer driver is selected switch to the PCL 5 or HP postscript level 3 emulation printer driver See the Microsoft Windows documentation that came with the computer for more information about Windows error messages or go to www microsoft com o X
227. olor LaserJet Family Driver PCLS F Manual duplex Page range 7 E p i al HP LaserJet 8100 Series PCL 5 Current 5 p a7 HP LaserJet M1319f MFP Pages LJ Type p ranges jr Microsoft XPS Document Writer From tl a Y section For example type 1 3 5 12 or p1s1 p152 p153 p8s3 Print what Document gt Zoom Print All pages in range z Pages per sheet Scale to paper size ies ooo r No Scaling z cn ep HP Color LaserJet CP4520 PCL6 Document Properties Advances 2aper Gualty Effects Finishing Job Storage Coler Services A printing shortcut is a collection of saved print settings that you can select wih a single cick Printing shortcuts E En Eco Print Two sided Printing Paper tpe 0000000 a Unspecified Ean Paper sizes 85x11 inches Two sided Duplex Printing etie E Paper source I Cardstock Heavy Automatically Select z Orientation Portrait Blossy Presentalion Staple None z Factory Defaults Print on both sides No z Save As J Delete Reset Pemepeshet 0 0 0 0 0 0 Hupage pet sheet mm UJ ERE ok Ema fa HP Color LaserJet CP4520 PCL6 Document Properties Advanced Printing Shortcuts Paper Quality Effects Finishing Job Storage Color Services
228. on 3 Click the Job Storage tab 4 Inthe Job Storage Mode area click the Personal Job option 5 Optional In the Make Job Private area click the PIN to print option and enter a 4 digit personal identification number PIN 6 Print the job at any time from the product control panel Temporarily store a job on the product D Ef NOTE This option is available if the optional hard disk is installed in the product NOTE The product stores the job until you turn the product off 1 Onthe File menu in the software program click Print 2 Select the product and then click the Properties or Preferences button 3 Click the Job Storage tab 4 Inthe Job Storage Mode area click the Quick Copy option The requested number of copies are printed immediately and you can print more copies from the product control panel Permanently store a job on the product NOTE This option is available if the optional hard disk is installed in the product 1 Onthe File menu in the software program click Print 2 Select the product and then click the Properties or Preferences button ENWW Print with Windows 131 3 4 Click the Job Storage tab In the Job Storage Mode area click the Stored Job option Make a permanently stored job private so that anyone who tries to print it must provide a PIN amp NOTE This option is available if the optional hard disk is installed in the product 1 2 3 4 5
229. on IPv4 and IPv6 networks A firewall provides simple control of IP traffic IPsec provides additional protection through authentication and encryption protocols Kerberos Allows you to exchange private information across an open network by assigning a unique key called a ticket to each user who logs on to the network The ticket is then embedded in messages to identify the sender SNMP v3 Employs a user based security model for SNMP v3 which provides user authentication and data privacy through encryption Access control list ACL Specifies the individual host systems or networks of host systems that are allowed to access the HP Jetdirect print server and the attached network product SSL TLS Allows you to transmit private documents via the Internet and guarantee privacy and data integrity between the client and server applications IPsec batch configuration Provides network layer security through the simple control of IP traffic to and from the product This protocol provides the benefits of encryption and authentication and allows for multiple configurations 70 Chapter 5 Connect the product ENWW Install the product on a wired network Configure the IP address 1 Connect the network cable to the product and to the network 2 Wait for 60 seconds before continuing During this time the network recognizes the product and assigns an IP address or host name for the product 3 At the product control pane
230. onnect all of the devices from the chain and connect the cable directly to the USB port on the host computer Check to see if more than two nonpowered USB hubs are connected in a row on the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer NOTE The iMac keyboard is a nonpowered USB hub ENWW Solve common Mac problems 233 234 Chapter 10 Solve problems ENWW A Supplies and accessories e Order parts accessories and supplies e Part numbers ENWW 235 Order parts accessories and supplies Order supplies and paper www hp com go suresupply Order genuine HP parts or accessories www hp com buy parts Order through service or support providers Contact an HP authorized service or support provider Order using HP software Use the HP Easy Printer Care software on page 149 Use the HP Embedded Web Server on page 152 236 Appendix A Supplies and accessories ENWW Part numbers Ordering information and availability might change during the life of the product Accessories Item Description Part number HP Color LaserJet 1x 500 Paper Feeder 500 sheet paper tray CE422A and stand HP Color LaserJet 3x 500 Paper Feeder 1500 sheet paper tray Contains three CE423A and stand 500 sheet trays HP Postcard media insert Plastic tray for printing 10 x 15 cm 4x 6 CC497A in paper Print cartridges and toner collection unit
231. ons are included with the fuser kit Genuine HP supplies installed You have installed more than one new print cartridge that was manufactured by HP No action is necessary HP SECURE DRIVE DISABLED The drive has been encrypted for another product Remove the drive or see the embedded Web server for more information INCOMPATIBLE COLOR CARTRIDGE The indicated color print cartridge is not compatible with this product Replace the print cartridge with one that is designed for this product 192 Chapter 10 Solve problems ENWW Table 10 1 Control panel messages continued Description Recommended action INCOMPATIBLE FUSER The incorrect fuser was installed CAUTION The fuser can be hot while the product is in use Wait for the fuser to cool before handling it 1 Open the right door 2 Remove the incompatible fuser 3 Install the correct fuser 4 Close the right door INCOMPATIBLE SUPPLIES For status press OK Print cartridges or other supply items are installed that were not designed for this product The product cannot print with these supplies installed Press the OK button to identify the incompatible supplies Install supplies that are designed for this product INCOMPATIBLE TRANSFER UNIT The incorrect transfer unit was installed 1 Open right door 2 Remove the incompatible transfer unit 3 Install the correct transfer unit 4 Close the right door
232. or Bonjour host name in the Printer Setup Utility or the Print amp Fax list An encapsulated PostScript EPS file does not print with the correct fonts Cause Solution This problem occurs with some programs e Try downloading the fonts that are contained in the EPS file to the product before printing e Sendthe file in ASCII format instead of binary encoding You are unable to print from a third party USB card Cause Solution This error occurs when the software for USB products is not When adding a third party USB card you might need the Apple USB installed Adapter Card Support software The most current version of this software is available from the Apple Web site 232 Chapter 10 Solve problems ENWW When connected with a USB cable the product does not appear in the Printer Setup Utility or the Print amp Fax list after the driver is selected Cause Solution This problem is caused by either a software or a hardware Software troubleshooting component Check that your Macintosh supports USB Verify that your Macintosh operating system is Mac OS X 10 4 or later Ensure that your Macintosh has the appropriate USB software from Apple Hardware troubleshooting Check that the product is turned on Verify that the USB cable is connected correctly Check that you are using the appropriate high speed USB cable Ensure that you do not have too many USB devices drawing power from the chain Disc
233. or continuous operation you can choose to print the test results Select YES to print results If you select NO results are not printed EXECUTE YES NO Specify whether to initiate the ping test Select YES to initiate the test or NO to not run the test PING RESULTS PACKETS SENT Use this item to view the ping test status and results using the control panel display You can select the following items Shows the number of packets 0 65535 sent to the remote host since the most recent test was initiated or completed The default is 0 PACKETS RECEIVED Shows the number of packets 0 65535 received from the remote host since the most recent test was initiated or completed The default is 0 PERCENT LOST Shows the percent 0 to 100 of ping test packets that were sent with no response from the remote host since the most recent test was initiated or completed The default is 0 RTT MIN Shows the minimum detected roundtrip time RTT from 0 to 4096 milliseconds for packet transmission and response The default is 0 RTT MAX Shows the maximum detected roundtrip time RTT from 0 to 4096 milliseconds for packet transmission and response The default is 0 RTT AVERAGE Shows the average round trip time RTT from 0 to 4096 milliseconds for packet transmission and response The default is 0 PING IN YES PROGRESS NO REFRESH YES LINK SPEED Shows whether a ping tes
234. or line draw characters The default is PC 8 APPEND CR TO LF NO YES Select YES to append a carriage return to each line feed that is encountered in backward compatible PCL jobs pure text no job control Some environments indicate a new line by only the line feed control code Use this option to append the required carriage return to each line feed ENWW Control panel menus 21 Item Values Description SUPPRESS BLANK PAGES NO When generating your own PCL extra form feeds are included that would cause a blank page to be printed Select YES YES for form feeds to be ignored if the page is blank MEDIA SOURCE MAPPING STANDARD The PCL5 MEDIA SOURCE MAPPING command selects an input tray by a number that maps to the various available CLASSIC trays and feeders e The STANDARD numbering is based on newer HP LaserJet printers with updated changes to the numbering of trays and feeders e The CLASSIC numbering is based on HP LaserJet 4 printers and earlier models 22 Chapter2 Control panel menus ENWW Print Quality menu To display Press the Home button fj select the CONFIGURE DEVICE menu and then select the PRINT QUALITY menu NOTE Values that have an asterisk are the factory default values Some menu items have no default Item Sub item Sub item Values Description ADJUST COLOR HIGHLIGHTS CYAN DENSITY Range from 5 to Adjust the darkness or lightness of highlights 5 Default is 0
235. or messages communicate that some action must be performed such as adding paper or clearing a jam Some error messages are auto continuable If AUTO CONTINUE is set on the menus the product will continue normal operation after an auto continuable error message appears for 10 seconds NOTE Pressing any button during the 10 second auto continuable error message overrides the auto continue feature and the button function takes precedence For example pressing the stop button pauses printing and offers the option to cancel the print job Critical error messages inform you of a product failure Some of these messages can be cleared by Critical error messages turning the product off and then on These messages are not affected by the AUTO CONTINUE setting If a critical error persists service is required Control panel messages Table 10 1 Control panel messages Description Recommended action 10 XX YY SUPPLY MEMORY ERROR The product cannot read or write to atleast Reinstall the print cartridge or install a new one print cartridge memory tag or a memory print cartridge tag is missing from a print cartridge XX values e 00 Memory tag memory error e 10 Memory tag missing YY values e 00 Black e 01 Cyan e 02 Magenta e 03 Yellow ENWW Interpret control panel messages 183 Table 10 1 Control panel messages continued Description Recommended action 11 XX Internal clock error To continue press OK
236. ort for this product can be found at www hp com go reach ENWW Environmental product stewardship program 253 Material Safety Data Sheet MSDS Material Safety Data Sheets MSDS for supplies containing chemical substances for example toner can be obtained by accessing the HP Web site at www hp com go msds or www hp com hpinfo community environment productinfo safety For more information To obtain information about these environmental topics Visit www hp com go environment or www hp com hpinfo globalcitizenship environment Product environmental profile sheet for this and many related HP products HP s commitment to the environment HP s environmental management system HP s end of life product return and recycling program Material Safety Data Sheets 254 Appendix D Regulatory information ENWW Declaration of Conformity Declaration of Conformity according to ISO IEC 17050 1 and EN 17050 1 DoC BOISB 0806 00 rel 1 0 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP Color LaserJet CP4525 CP4025 series Regulatory Model Number BOISB 0806 00 Including CE423A 3 x 500 Sheet Paper Tray CE422A 500 Sheet Paper Tray Product Options ALL Print Cartridges CE260A CE260X CE261A CE262A CE263A conforms to the following Product Specifications Safety IEC 60950 1 2001 EN60950 1 20
237. ost process sample books will state which process standards were used to print the sample book In most cases they will be SWOP EURO or DIC To get optimal color matching to the process sample book select the corresponding ink emulation from the product menu If you cannot identify the process standard use SWOP ink emulation Print color samples To use the color samples select the color sample that is the closest match to the desired color Use the sample s color value in your software program to describe the object you wish to match Colors may ENWW Match colors 143 vary depending on paper type and the software program used For more details on how to use the color samples go to www hp com support cljcp4025 or www hp com support clicp4525 Use the following procedure to print color samples at the product using the control panel 1 Press the Home button fp 2 Press the down arrow v to highlight the INFORMATION menu and press the OK button 3 Press the down arrow v to highlight either the PRINT RGB SAMPLES or the PRINT CMYK SAMPLES option and press the OK button PANTONE color matching PANTONE has multiple color matching systems PANTONE MATCHING SYSTEMG is very popular and uses solid inks to generate a wide range of color hues and tints See www hp com go cljcp4025 software or www hp com go cljcp4525 software for details on how to use PANTONE Colors with this product amp NOTE PANTONE Colors generated might not match P
238. ot have enough memory to load the data for example fonts or macros from the location specified To continue without this information press the OK button If the message persists add more memory ENWW Interpret control panel messages 193 Table 10 1 Control panel messages continued Description Recommended action LOAD TRAY 1 TYPE SIZE For help press Tray 1 is empty Load Tray 1 with the requested paper If the paper is already in the Tray 1 press the help button and then press the OK button to print To use another tray remove paper from Tray 1 and then press the OK button to continue LOAD TRAY 1 TYPE SIZE To continue press OK The indicated tray is loaded and configured for a type and size other than the one specified in the job 1 If the correct paper is loaded press the OK button 2 Otherwise remove the incorrect paper and load the tray with the specified paper 3 If prompted confirm the size and type of paper loaded 4 Confirm that the paper guides are in the correct position 5 To use another tray remove paper from the tray and then press the OK button LOAD TRAY 1 TYPE SIZE To use another tray press OK Tray 1 is empty and the other trays are available 1 If the correct paper is loaded press the OK button 2 Otherwise remove the incorrect paper and load the tray with the specified paper 3 If prompted confirm the size an
239. ot override changes made in the Page Setup dialog box Default printer driver settings The default printer driver settings determine the settings used in all print jobs unless settings are changed in the Page Setup Print or Printer Properties dialog boxes Printer control panel settings Settings changed at the printer control panel have a lower priority than changes made anywhere else Change printer driver settings for Mac Change the settings for all print jobs Change the default settings for all Change the product configuration until the software program is closed print jobs settings 1 On the File menu click the Print 1 On the File menu click the Print Mac OS X 10 4 button button 1 From the Apple menu click the 2 Change the settings that you want 2 Change the settings that you want System Preferences menu and on the various menus on the various menus then click the Print amp Fax icon 3 On the Presets menu click the 2 Click the Printer Setup button Save As option and type a name for the preset 3 Click the Installable Options menu These settings are saved in the Presets menu To use the new settings Mac OS X 10 5 and 10 6 you must select the saved preset option every time you open a program and print 1 From the Apple menu click the System Preferences menu and then click the Print amp Fax icon 2 Select the product in the left side of the window 3 Click the Options amp S
240. ows sss eene 133 Print special jobs with Windows se nmm emere 135 Print business graphics or marketing material sseeneee 135 Supported glossy paper sssssssssmee 135 Print weatherproof maps and outdoor signs esssssssssss 136 Supported tough paper sssssssssss 136 Set the duplex alignment sese 137 viii ENWW 8 Color Adj st color e ep a aad diete E P e epo La eda e eed 140 AUtOMA tG EET 140 Print in Grayscale ee RAKENNA ENEKE EEEN EAA EEEN 140 Manual color adj strient esseci bte EEA TEA 141 Manual color options rit rrt a E aN 141 Use the HP EasyColor option for Windows ssse nme 142 Match COO S nirean E A EEEE S AEEA NEE AEEA E EEEa 143 Sample book color matching nernet a a a aE aa 143 Print color S mpleS adcvcvaccucaiccessaaceatadennnnsaacedadansccecadedcnaneciedsdesansuddaxennnhanddcacddnnhedeqadecaaneneed 143 PANTONE Color matching recnici EAEE REE 144 Advanced color USC ette tte a aiia a a aea a uada 145 HP ColorSphere toner ccccccccececeeeeeee ects ee a a i a aaa aaia Eaa 145 HP mage RE 3600 reina dt o EA A a 145 Paper selection ccececcceeeeeeeeeeeceeeeeeaaanaeceeeceeeeeeeeeeeeeeeeeeee eae aaaaaaassasaeaaeaaneaeeeeeeeeeeeeees 145 jerellvgesueDreme ESA 145 Standard red green blue SRGB
241. p paper from the tray the product can detect overhead transparencies paper weight and gloss level For more control a specific type must be selected in the job or configured in a tray Auto sense settings Full sensing Tray 1 only For each sheet of paper that it picks up from the tray the product detects light paper plain paper heavy paper glossy paper tough paper and transparencies Expanded sensing For the first few sheets of paper that it picks up from the tray the product detects light paper plain paper heavy paper glossy paper tough paper and transparencies The product assumes the rest of the pages are of the same type Transparency only The product distinguishes between transparencies and non transparencies For more information about setting these options see Print Quality menu on page 23 Select the paper by source type or size Source In the Microsoft Windows operating system three settings affect how the printer drivertries to pull media when you send a print job Source Type and Size settings appear in the Page Setup Print or Print Properties dialog boxes in most software programs Unless you change these settings the product automatically selects a tray using the default settings To print by source select a specific tray in the printer driver for the product to pull from If you select a tray that is configured for a type or size that does not match your print job the product prompts
242. peration ENWW Control panel menus 39 Resets menu The RESETS menu allows you to reset factory settings and disable or enable sleep mode To display Press the Home button fj select the CONFIGURE DEVICE menu and then select the RESETS menu NOTE Values that have an asterisk are the factory default values Some menu items have no default Item Sub item Values Description RESTORE FACTORY Allows you to clear the page SETTINGS buffer remove all perishable personality data reset the printing environment and return most settings to factory defaults CALIBRATION RESET Resets calibration values on the formatter SLEEP MODE OFF If SLEEP MODE is OFF the product will never enter power ON save mode and no asterisk will appear next to any item when the user enters the menu item SLEEP DELAY Diagnostics menu The DIAGNOSTICS menu allows you to run tests that can help you identify and solve problems with the product To display Press the Home button fy and then select the DIAGNOSTICS menu amp NOTE Values that have an asterisk are the factory default values Some menu items have no default Item Sub item Values Description PRINT EVENT LOG Prints a report containing the last 50 entries in the product s event log starting with the most recent SHOW EVENT LOG Displays the last 50 events starting with the most recent PQ TROUBLESHOOTING Prints a page that includes
243. performing an automatic cleaning cycle Printing will continue after the cleaning is complete No action is necessary CLEARING EVENT LOG CLEARING PAPER PATH This message is displayed while the event log is cleared The product will exit the menus once the event log has been cleared The product is attempting to eject jammed paper No action is necessary Check progress at the bottom of the display CLOSE FRONT DOOR The front door of the product is open 1 Close the door 2 Ifthe message persists contact HP support See Customer support on page 246 CLOSE RIGHT DOOR A door on the right side ofthe product is open 1 Close the door 2 Ifthe message persists contact HP support See Customer support on page 246 COLLECTION UNIT ALMOST FULL The toner collection unit is almost full The actual supply life remaining might vary You do not need to replace the toner collection unit at this time unless print quality is no longer acceptable To continue printing either press the OK button or replace the toner collection unit See Replace the toner collection unit on page 167 Cooling engine The product is cooling No action is necessary Creating CLEANING PAGE A cleaning page is being generated No action is necessary 190 Chapter 10 Solve problems ENWW Table 10 1 Control panel messages continued Description Recommended action CYAN CARTR
244. poses 3 UPGRADES To Use HP Software provided by HP as an upgrade update or supplement collectively Upgrade you must first be licensed for the original HP Software identified by HP as eligible for the Upgrade To the extent the Upgrade supersedes the original HP Software you may no longer use such HP Software This EULA applies to each Upgrade unless HP provides other terms with the Upgrade In case of a conflict between this EULA and such other terms the other terms will prevail 4 TRANSFER a Third Party Transfer The initial end user of the HP Software may make a one time transfer of the HP Software to another end user Any transfer will include all component parts media User Documentation this EULA and if applicable the Certificate of Authenticity The transfer may not be an indirect transfer such as a consignment Prior to the transfer the end user receiving the transferred End User License Agreement 243 Software will agree to this EULA Upon transfer of the HP Software your license is automatically terminated b Restrictions You may not rent lease or lend the HP Software or Use the HP Software for commercial timesharing or bureau use You may not sublicense assign or otherwise transfer the HP Software except as expressly provided in this EULA 5 PROPRIETARY RIGHTS All intellectual property rights in the Software and User Documentation are owned by HP or its suppliers and are protected by law including applicabl
245. pplies need to be replaced Or configure the product to continue printing by using the MANAGE SUPPLIES menu For more information about the MANAGE SUPPLIES menu see Manage supplies menu on page 16 REPLACE SUPPLIES Using black only You can configure the product to print using only black when the level of a color supply has reached its estimated end of life However the color supply might still be able to produce acceptable print quality The supply life remaining is used to determine if a supply is very low The supply life remaining is an approximation only and varies depending on the types of documents printed and other factors No user input is required for printing to continue in black To continue printing in color either replace the supply or reconfigure the product by using the MANAGE SUPPLIES menu on the control panel For more information about ordering supplies see Supplies and accessories on page 235 For more information about the MANAGE SUPPLIES menu see Manage supplies menu on page 16 198 Chapter 10 Solve problems ENWW Table 10 1 Control panel messages continued Description Recommended action REPLACE SUPPLY Printing black only At least one print cartridge has reached the very low condition and you have set the COLOR CARTRIDGES items to the PRINT IN BLACK option The supply life remaining is used to determine if a supply is very low The supply life remaining is an ap
246. presets Mac 60 drivers 49 drivers Mac 57 priority 48 57 Settings tab HP embedded Web Server 153 shortcuts Windows creating 106 using 105 Show Me How menu 12 signs printing 136 sleep delay disabling 159 enabling 159 small size paper printing Windows 124 software embedded Web server 51 HP Easy Printer Care 51 149 HP Printer Utility 58 HP Web Jetadmin 51 installing USB connections 67 installing wired networks 72 Mac 58 problems 229 settings 48 57 software license agreement 243 supported operating systems 44 56 uninstalling for Windows 50 uninstalling Mac 56 Solaris software 53 solving direct connect problems 228 network problems 228 special media guidelines 80 special paper guidelines 80 printing Windows 112 specifications electrical and acoustic 248 features 4 operating environment speed specifications 4 sRGB settings 145 standard output bin capacity 4 status HP Easy Printer Care 149 HP Embedded Web Server 59 HP Utility Macintosh 58 Macintosh services tab 63 messages types of 183 Stop button 10 stopping printjobs 102 storage job Macintosh settings 58 62 modes available 128 setting options Windows 131 stored jobs creating Windows 128 deleting 130 printing 129 receiving notification when printed Windows 132 security 157 248 ENWW setting user names Windows 132 specifying names Windows 132 storing print cartridges 162 storing jobs permanent copies Windows 1
247. presets to save the current printer driver settings for reuse Create a printing preset 1 On the File menu click the Print option 2 Select the driver 3 Select the print settings that you want to save for reuse 4 Inthe Presets menu click the Save As option and type a name for the preset 5 Click the OK button Use printing presets 1 On the File menu click the Print option 2 Select the driver 3 Inthe Presets menu select the printing preset amp NOTE To use printer driver default settings select the standard option Resize documents or print on a custom paper size with Mac Mac OS X 10 4 10 5 and 10 6 1 On the File menu click the Page Setup option 2 Select the product and then select the correct settings for the Paper Size and Orientation options Mac OS X 10 5 and 10 6 1 Onthe File menu click the Print option Use one of these methods 2 Click the Page Setup button 3 Select the product and then select the correct settings for the Paper Size and Orientation options 1 On the File menu click the Print option 2 Open the Paper Handling menu 3 In the Destination Paper Size area click the Scale to fit paper size box and then select the size from the drop down list Print a cover page with Mac 1 On the File menu click the Print option 2 Select the driver 60 Chapter 4 Use the product with Mac ENWW 4 Open the Cover Page menu and then select where to print the
248. product REPLACE TRANSFER KIT Request accepted please wait The product indicates when a transfer kit is at its estimated end of life The actual life remaining might be different than the estimation Have a replacement transfer kit available to install when print quality is no longer acceptable The transfer kit does not need to be replaced now unless the print quality is no longer acceptable After a transfer kit has reached its approximated end of life HP s premium Protection Warranty on that transfer kit ends The product has accepted a request to print an internal page but the current job must finish printing before the internal page will print Replace the transfer kit Instructions are included with the transfer kit No action is necessary Resend Upgrade The firmware upgrade was not completed successfully Attempt upgrade again Resetting kit count You have selected the option to reset the count for a new supply item No action is necessary Restoring factory settings The product is restoring factory settings No action is necessary Restoring The product is restoring settings Please wait until the process is complete RESTRICTED FROM PRINTING IN COLOR This message appears when color printing is disabled for the product or when it is disabled for a particular user or print job To enable color printing for the product change the RESTRICT COLOR USE setting in t
249. productis in the process of clearing data No action is necessary Powering off The product is shutting down Please wait until the product shuts down Printing REPORT The product is printing an internal page The product will return to the online Ready state when the page is completed No action is necessary PRINTING STOPPED To continue press OK Time has expired on the Print Stop test Press the OK button to continue Processing duplex job Do not grab paper until job completes 196 Chapter 10 Solve problems Paper temporarily comes into the output bin while printing a duplex job Do not attempt to remove the pages until the job is complete Do not grab paper as it temporarily comes into the output bin The message will disappear when the job is finished ENWW Table 10 1 Control panel messages continued Description Recommended action Processing The product is currently processing a job but is not yet picking pages When paper motion begins this message will be replaced by a message that indicates which tray the job is being printed from No action is necessary Processing CLEANING PAGE Processing copy lt X gt of lt Y gt The product is processing a cleaning page The product is currently processing or printing collated copies The message indicates that copy X of Y total copies is currently being processed No action is necessary No a
250. proximation only and varies depending on the types of documents printed and other factors No action is required for printing to continue in black To continue printing in color either replace the print cartridge or reconfigure the product by using the MANAGE SUPPLIES menu on the control panel For more information about ordering supplies see Supplies and accessories on page 235 For more information about the MANAGE SUPPLIES menu see Manage supplies menu on page 16 REPLACE TONER COLLECTION UNIT The product indicates when a toner collection unit is at its estimated end of life The actual life remaining might be different than the estimation Have a replacement toner collection unit available to install when print quality is no longer acceptable The toner collection unit does not need to be replaced now unless the print quality is no longer acceptable After a toner collection unit has reached its approximated end of life HP s premium Protection Warranty on that toner collection unit ends Replace the toner collection unit If you wish to have the toner collection unit operate past its estimated capacity configure the product to continue printing by using the MANAGE SUPPLIES menu For more information about the MANAGE SUPPLIES menu see Manage supplies menu on page 16 This is not a recommended option because of the risk of overfilling the toner collection unit which could result in the need to service the
251. put tray The correct paper type for the input tray is not selected in the product control panel From the product control panel select the correct paper type for the input tray Trays configured for a paper type with a specific weight range will not match a print job that specifies an exact weight even if the specified weight is within the weight range Paper from a previous jam has not been completely removed Open the product and remove any paper in the paper path Closely inspect the fuser area for jams None of the optional trays appear as input tray options The optional trays only display as available if they are installed Verify that any optional trays are correctly installed Verify that the printer driver has been configured to recognize the optional trays An optional tray is incorrectly installed Print a configuration page to confirm that the optional tray is installed If not verify that the tray is correctly attached to the product The paper size is not configured correctly for the input tray Print a configuration page or use the control panel to determine the paper size for which the tray is configured The guides in the tray are not against the paper Transparencies or glossy paper will not feed Cause The correct paper type is not specified in the software or printer driver Verify that the guides are touching the paper Transparencies or glossy paper will not feed Sol
252. r size drop down list Select a paper type from the Paper type drop down list Click the OK button Change the paper size and type Mac 1 2 3 4 5 6 On the File menu in the software program click the Print option In the Copies amp Pages menu click the Page Setup button Select a size from the Paper Size drop down list and then click the OK button Open the Finishing menu Select a type from the Media type drop down list Click the Print button 82 Chapter6 Paper and print media ENWW Supported paper sizes Ef NOTE Toobtain best results select the correct paper size and type in the printer driver before printing Table 6 1 Supported paper and print media sizes Size and dimensions Tray 1 Tray 2 Optional Trays 3 Automatic duplex 4 and 5 printing Letter w y w w 216 x 279 mm 8 5 x 11 in Legal w w w w 216 x 356 mm 8 5 x 14 in Executive w w wm va 184 x 267 mm 7 24 x 10 51 in Statement va 140 x 216 mm 5 5 x 8 5 in 8 5 x 13 w w y w 216 x 330 mm 8 5 x 13 in 4x6 w w 101 6 x 152 4 mm 4 x 6 in The HP postcard media insert must be installed 10 x 15 cm w wm 101 6 x 152 4 mm 4 x 6 in The HP postcard media insert must be installed 5x7 w 127 x 188 mm 5 x 7 in 5x8 w 127 x 203 mm 5 x 8 in A4 w w w w 210 x 297 mm 8 27 x 11 69 in RA4 vw w vw v 215 x 305 mm 8 46 x 12 01 in A5 v v v w 148 x 210 mm 5 83 x 8 27 in A6 w 105 x 148 mm 4 13 x 5 82 in BS
253. ress the Home button 8 to return to the Ready state ENWW Clear jams 217 Solve paper handling problems Use only paper that meets the specifications outlined in the HP LaserJet Printer Family Print Media Guide Always configure the paper type on the control panel to match the type of paper that is loaded in the tray Product feeds multiple sheets Product feeds multiple sheets Cause Solution Print paper is sticking together Remove paper flex it rotate it 180 degrees or flip it over and then reload it into the tray NOTE Donotfan paper Fanning can cause static electricity which can cause paper to stick together Paper does not meet the specifications for this product Use only paper that meets HP paper specifications for this product Trays are not properly adjusted Make sure that the paper guides match the size of paper being used Product feeds incorrect page size Product feeds incorrect page size Cause Solution The correct size paper is not loaded in the input tray Load the correct size paper in the input tray The correct size paper is not selected in the software program Confirm that the settings in the software program and printer or printer driver driver are correct because the software program settings override the printer driver and control panel settings and the printer driver settings override the control panel settings For more information see Change printer driver settings
254. rint cartridges on page 164 Or configure the product to continue printing by using the MANAGE SUPPLIES menu For more information about the MANAGE SUPPLIES menu see Manage supplies menu on page 16 REPLACE FUSER KIT The product indicates when the fuser kit is at its estimated end of life The actual life remaining might be different than the estimation Have a replacement fuser kit available to install when print quality is no longer acceptable The fuser kit does not need to be replaced now unless the print quality is no longer acceptable After the fuser kit reaches its approximated end of life HP s premium Protection Warranty on that fuser kit ends CAUTION The fuser can be hot while the product is in use Wait for the fuser to cool before handling it 1 Open the right door 2 Grasp the blue handles on both sides of the fuser and pull straight out to remove it 3 Install the new fuser 4 Close the right door REPLACE SUPPLIES For status press OK Two or more supplies are at the estimated end of life The actual life remaining might be different than the estimation Have a replacement supply available to install when print quality is no longer acceptable The supply does not need to be replaced now unless the print quality is no longer acceptable After an HP supply has reached its approximated end of life HP s premium Protection Warranty on that supply ends Press the OK button to see which su
255. rint driver 46 Windows changing paper types and sizes 82 driver settings 49 drivers supported 45 installing software 67 72 problem solving issues 230 supported operating systems 44 universal print driver 46 266 Index ENWW 2009 Hewlett Packard Development Company L P www hp com CC489 90901
256. roduct Envelopes jam or will not feed in the product Cause Solution Envelopes are loaded in an unsupported tray Only Tray 1 can Load envelopes into Tray 1 feed envelopes Envelopes are curled or damaged Try using different envelopes Store envelopes in a controlled environment Envelopes are sealing because the moisture content is too Try using different envelopes Store envelopes in a controlled high environment Envelope orientation is incorrect Verify that the envelope is loaded correctly This product does not support the envelopes being used Refer to the HP LaserJet Printer Family Print Media Guide Tray 1 is configured for a size other than envelopes Configure Tray 1 size for envelopes If the envelope is a custom size configure Tray 1 paper type to ENVELOPE Output is curled or wrinkled Output is curled or wrinkled Cause Solution Paper does not meet the specifications for this product Use only paper that meets the HP paper specifications for this product Paper is damaged or in poor condition Remove paper from the input tray and load paper that is in good condition Product is operating in an excessively humid environment Verify that the printing environment is within humidity specifications You are printing large solid filled areas Large solid filled areas can cause excessive curl Try using a different pattern Paper used was not stored correctly and might
257. roduct is turned on Send permanent resources to the product only at the beginning of a print job and not while the product is printing D E NOTE Overusing permanent resources or downloading them while the product is printing might affect product performance or the ability to print complex pages ENWW Replacement instructions 173 Install external I O cards This product is equipped with an external I O EIO slot You can install an additional HP Jetdirect print server card or external EIO hard drive in the available EIO slot NOTE This example shows installing an HP Jetdirect print server card 1 Turn the product off 2 Disconnect all power and interface cables NOTE This illustration might not show all the cables 3 Loosen and remove the two retaining screws holding the cover for the EIO slot and then remove the cover You will not need these screws and the cover again They can be discarded 174 Chapter 9 Manage and maintain ENWW 4 Firmly insert the HP Jetdirect print server card into the EIO slot 7 Print a configuration page An HP Jetdirect configuration page that contains network configuration and status information should also print ENWW Replacement instructions 175 If it does not print turn the product off and then uninstall and reinstall the print server card to ensure that it is completely seated in the slot Perform one of these steps e Choose th
258. roxy server enter its IPv4 address or fully qualified domain name The name can be up to 255 octets For some networks you might need to contact your Internet Service Provider ISP for the proxy server address PROXY PORT Type the port number used by the proxy server for client support The port number identifies the port reserved for proxy activity on your network and can be a value from 0 to 65535 IDLE TIMEOUT IDLE TIMEOUT The time period in seconds after which an idle TCP print data connection is closed default is 270 seconds 0 disables the timeout IPX SPX ENABLE ON OFF ON Enable the IPX SPX protocol OFF Disable the IPX SPX protocol FRAME TYPE AUTO EN_8023 EN Il EN 8022 EN SNAP Selects the frame type setting for your network AUTO Automatically sets and limits the frame type to the first one detected EN 8023 EN Il EN 8022 and EN SNAP are frame type selections for Ethernet networks APPLETALK ENABLE ON OFF Configures an AppleTalk network DLC LLC ENABLE ON OFF ON Enable the DLC LLC protocol OFF Disable the DLC LLC protocol SECURITY SECURE WEB HTTPS REQUIRED HTTPS OPTIONAL For configuration management specify whether the embedded Web server will accept communications using HTTPS Secure HTTP only or both HTTP and HTTPS HTTPS REQUIRED For secure encrypted communications only HTTPS access is accepted Th
259. rranty period for Country region phone numbers are on the flyer that was in the your country region box with your product or at www hp com support Have the product name serial number date of purchase and problem description ready Get 24 hour Internet support www hp com support cljcp4025 or www hp com support clicp4525 Get support for products used with a Macintosh computer www hp com go macosx Download software utilities drivers and electronic information www hp com go clicp4025_ software or www hp com go cljcp4525 software Order additional HP service or maintenance agreements www hp com go carepack 246 Appendix B Service and support ENWW C Product specifications e Physical specifications e Power consumption electrical specifications and acoustic emissions e Environmental specifications ENWW 247 Physical specifications Table C 1 Product dimensions Product HP Color LaserJet CP4025n Height 420 mm 16 5 in Depth 522 mm 20 6 in Width 540 mm 21 3 in Weight 38 5 kg 84 6 Ib HP Color LaserJet CP4025dn 420 mm 16 5 in 522 mm 20 6 in 540 mm 21 3 in 38 5 kg 84 6 Ib HP Color LaserJet CP4525n HP Color LaserJet CP4525dn 420 mm 16 5 in 420 mm 16 5 in 522 mm 20 6 in 522 mm 20 6 in 540 mm 21 3 in 540 mm 21 3 in 38 5 kg 84 6 Ib 38 5 kg 84 6 Ib HP Color LaserJet CP4525xh 964 m
260. s additional tests to determine whether the paper path sensors are operating correctly COMPONENT TEST appears A list of available components Activate individual parts independently to isolate noise leaking and other hardware issues PRINT STOP TEST Range is 0 60 000 milliseconds The default is 0 Isolates print quality faults more accurately by stopping the product in mid print cycle which allows you to see where the image begins to degrade This causes a jam message that might need to be manually cleared A service representative should perform this test ENWW Control panel menus 41 Item Sub item Values Description COLOR BAND TEST PRINT TEST PAGE Prints a color band test page that is used to identify arcing in the high voltage power supply COPIES Range is 1 to 30 The default value Specify how many copies of the is 1 internal page are printed Service menu The SERVICE menu is locked and requires a PIN for access This menu is intended for use by authorized service personnel 42 Chapter 2 Control panel menus ENWW 3 Software for Windows e Supported operating systems for Windows e Supported printer drivers for Windows e Selectthe correct printer driver for Windows e Priority for print settings e Change printer driver settings for Windows e Remove software for Windows e Supported utilities for Windows e Software for other operating systems
261. s power consumption when the product has been 3 MINUTES inactive for the selected period 5 MINUTES NOTE The SLEEP MODE setting in the RESETS menu must 10 MINUTES be on 15 MINUTES 30 MINUTES 45 MINUTES 60 MINUTES 90 MINUTES 2 HOURS ENWW Control panel menus 29 Item Values Description WAKE TIME lt DAY OF THE WEEK gt OFF Select the CUSTOM option to configure the daily wake time for CUSTOM the product to avoid warm up or calibration time Select a day of the week set the wake time for that day and then choose whether the wake time should be applied to all days of the week OPTIMUM SPEED ENERGY USAGE FASTER FIRST PAGE SAVE ENERGY SAVE MORE ENERGY SAVE MOST ENERGY Controls the fuser cool down behavior FASTER FIRST PAGE The fuser maintains power and the first page processes faster for any new job that is sent to the product SAVE ENERGY The fuser reduces power when it is idle SAVE MORE ENERGY The fuser reduces more power than the SAVE ENERGY option SAVE MOST ENERGY The fuser is turned off and it gradually cools to room temperature The SAVE MOST ENERGY option takes the longest time to print the first page DISPLAY BRIGHTNESS Range is 10 through 10 Sets the brightness of the control panel display The default is 0 This item also controls the viewing angle at which the display is visible PERSONALITY AUTO Sets the default personality to automatic switching P
262. s product include the following HP Color LaserJet Enterprise CP4020 CP4520 Series Carbon monofluoride lithium 0 8g Location On formatter board User removable No X BES thi SK For recycling information you can go to www hp com recycle or contact your local authorities or the Electronics Industries Alliance www eiae org Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH Regulation EC No 1907 2006 ofthe European Parliament and the Council A chemical information rep
263. se only transparencies designed for HP Color LaserJet products The moisture content of the paper is uneven too high or too low Use paper from a different source or from an unopened ream of paper Some areas of the paper reject toner Use paper from a different source or from an unopened ream of paper The letterhead you are using is printed on rough paper Use a smoother xerographic paper If this solves your problem consult with the printer of your letterhead to verify that the paper used meets the specifications for this product Several optimize print modes can be used to address print quality issues See Print Quality menu on page 23 If you are having problems with light streaks in an image use the INFORMATION menu to print the supplies status page If none of the cartridges has reached its estimated end of life remove the cartridges from the product and then reinstall them The product initiates a cleaning mechanism that might correct the light streaks ENWW Solve image quality problems 223 Repetitive defects ruler If defects repeat at regular intervals on the page use this ruler to identify the cause of the defect Place the top of the ruler at the first defect The marking that is beside the next occurrence of the defect indicates which component needs to be replaced Figure 10 2 Repetitive defects ruler 0 mm __ 27 mm gt 32 mm 44 mm
264. serJet CP4520 PCL6 Document Properties 777 xt Advanced Printing Shortcuts Paper Quaity Effects Finishing Job Storage printing shortcut is a collection of saved print settings that you can select with a single click Printing shortcuts General Everyday Printing Eco Print Two sided Printing Paper tpe 000000 ntpeclind i Two sided Duplex Printing Legal m t Paper source D Cardstock Heavy Automatically Select M i asi Orient Portrait X Glossy Presentation SER Print on bath sides Yes fip over X Factory Delauke Pages pet sheet 1 page per sheet z ca ae n CE Cte Printing Shortcuts anma eee Name Please type a name for the new printing shortcut ENWW Improve print quality with Windows Select the page size with Windows 1 2 3 4 On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Paper Quality tab Select a size from the Paper size drop down list Select a custom page size with Windows 1 2 3 4 5 On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Paper Quality tab Click the Custom button Type a name for the custom size specify the dimensions and click t
265. supported data on FS DIMM in slot x To clear press OK A job cannot be stored because of a memory or configuration problem The data on the DIMM for the indicated file system is nota type that the product supports FS can be either a ROM or Flash file system Install additional memory in the product Press the OK button to clear the message Replace the DIMM See Install memory DIMMs on page 169 UNSUPPORTED DRIVE INSTALLED A non supported hard drive has been installed Turn off the product remove the hard drive and then turn on the product UNSUPPORTED SUPPLY INSTALLED To continue press OK The print cartridge is for a different HP product If print quality is no longer acceptable replace the print cartridge For a list of supported print cartridges see Supplies and accessories on page 235 USB ACCESSORIES EXCEED POWER LIMIT A USB accessory is drawing too much electrical current Printing cannot continue Remove the USB accessory and then restart the product Use a USB accessory that uses less power or that contains its own power supply USB ACCESSORY ERROR This message appears when a connected USB accessory draws too much power When this happens the ACC port is disabled and printing stops Remove the USB accessory and then restart the product Use a USB accessory that uses less power or that contains its own power supply ENWW Interpret control panel messa
266. systems 51 using 52 HP Embedded Web Server 51 HP Embedded Web Server EWS features 152 HP fraud hotline 162 HP Jetdirect print server installing 174 models including 2 HP Printer Utility 58 HP tough paper 136 HP Universal Print Driver 46 HP Utility 58 HP Utility Macintosh 58 HP Web Jetadmin 51 155 HP UX software 53 humidity requirements 248 l I O input output menu 32 ENWW I O menu 32 information menu 14 information pages 51 Information tab HP embedded Web Server 153 input trays configuring 15 install cartridge error message 193 installing DIMMs 169 EIO card 174 EIO cards 174 print cartridges 162 product on wired networks 71 software USB connections 67 software wired networks 72 toner collection unit 167 insufficient memory 184 193 interface ports included 5 locating 8 9 internal clock errors 184 Internet Explorer versions supported HP Embedded Web Server 152 IP address configuring 71 Macintosh troubleshooting 231 IP addressing 69 IP Security 156 IPsec 156 IPv4 address 71 IPv6 address 71 IPV6 settings 34 IPX SPX settings 35 J jams clearing 207 common causes of 206 envelopes 221 fuser 184 lower right door 184 output bin 184 recovery 217 right door 184 Show Me How menu 12 Tray 1 184 Tray 2 184 Tray 3 184 Japanese VCCI statement 256 Jetadmin HP Web 51 155 Jetdirect print server installing 174 models including 2 job retention setting options Windows 131 job stor
267. t Packard GmbH Department HQ TRE Standards Europe Herrenberger Stra e 140 D 71034 B blingen Germany FAX 49 7031 14 3143 http www hp com go certificates USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 USA Phone 208 396 6000 ENWW Declaration of Conformity 255 Safety statements Laser safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The device is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the device is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation A WARNING Using controls making adjustments or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class A requirements Conforme la classe A des normes canadiennes de compatibilit lectromagn tiques CEM VCCI statement Japan COREL 72ANB amp sRix T EC CORBERE tale CHAT OC BRM
268. t is in progress YES indicates a test in progress and NO indicates that a test completed or was not run When viewing the ping test results this item updates the ping test data with current results Select YES to update the data or NO to maintain the existing data However a refresh automatically occurs when the menu times out or you manually return to the main menu The link speed and communication mode of the print server must match the network The available settings depend on the product and installed print server Select one of the following link configuration settings CAUTION If you change the link setting network communications with the print server and network product might be lost 38 Chapter2 Control panel menus ENWW Table 2 1 Embedded Jetdirect menu continued Item Sub item Sub item Sub item Description AUTO The print server uses auto negotiation to configure itself with the highest link speed and communication mode allowed If auto negotiation fails either 100TX HALF or 10T HALF is set depending on the detected link speed of the hub switch port A 1000T half duplex selection is not supported 10T HALF 10 Mbps half duplex operation 10T FULL 10 Mbps full duplex operation 100TX HALF 100 Mbps half duplex operation 100TX FULL 100 Mbps full duplex operation 100TX AUTO Limits auto negotiation to a maximum link speed of 100 Mbps 1000T FULL 1000 Mbps full duplex o
269. t this control panel time unless print quality is no longer acceptable After an HP supply has reached For more information about ordering the very low threshold the HP premium supplies see Supplies and accessories protection warranty for that supply has on page 235 ended For more information about the MANAGE SUPPLIES menu see Manage supplies menu on page 16 TRANSFER KIT VERY LOW This message appears when the transfer kit To continue printing in color either replace To continue press OK has reached the very low threshold The actual supply life remaining might vary You do not need to replace the supplies at this time unless print quality is no longer acceptable After an HP supply has reached the very low threshold the HP premium protection warranty for that supply has ended the supply or reconfigure the product by using the MANAGE SUPPLIES menu on the control panel For more information about ordering supplies see Supplies and accessories on page 235 For more information about the MANAGE SUPPLIES menu see Manage supplies menu on page 16 202 Chapter 10 Solve problems ENWW Table 10 1 Control panel messages continued Description Recommended action TRAY lt X gt TYPE SIZE To change size or type press OK To accept settings press This message states the current type and size configuration of the tray To change size or type press the OK button To accept settings press the back
270. ter an HP supply has reached the very low threshold the HP premium protection warranty for that supply has ended To continue printing either press the OK button or replace the toner collection unit See Replace the toner collection unit on page 167 TRANSFER KIT LOW This message appears when the transfer kit No action is necessary to continue If the print reaches the low threshold The actual supply quality is no longer acceptable replace the life remaining might vary You do not need to transfer kit Instructions are included with the replace the transfer kit at this time unless print new transfer kit quality is no longer acceptable TRANSFER KIT LOW The transfer kit is nearing the end of its No action is necessary to continue If the print estimated useful life The actual supply life quality is no longer acceptable replace the LESS THAN XXXX PAGES might vary Estimated pages remaining is transfer kit Instructions are included with the based upon the historical page coverage of new transfer kit this product You do not need to replace the transfer kit at this time unless print quality is no longer acceptable TRANSFER KIT VERY LOW This message appears when the transfer kit To continue printing in color either replace has reached the very low threshold The the supply or reconfigure the product by using actual supply life remaining might vary You the MANAGE SUPPLIES menu on the do not need to replace the supplies a
271. terfeit when you install an HP print cartridge and the control panel message says the cartridge is non HP HP will help determine if the cartridge is genuine and take steps to resolve the problem Your print cartridge might not be a genuine HP print cartridge if you notice the following e The supplies status page indicates that a non HP supply is installed e X Youare experiencing a high number of problems with the print cartridge e The cartridge does not look like it usually does for example the packaging differs from HP packaging 162 Chapter 9 Manage and maintain ENWW Recycle supplies Information about recycling used print cartridges is on the print cartridge box See Return and recycling instructions on page 252 Cartridge memory tag ENWW The HP print cartridges used with this product contain a memory tag that assists in product operation In addition this memory tag collects a limited set of information about product usage which might include the following information e The date when the print cartridge was first installed e The date when the print cartridge was last used e The number of pages printed using the print cartridge e The page coverage e The printing modes used e Any printing errors that might have occurred e The product model This information helps HP design future products to meet customers printing needs The data collected from the print cartridge memory tag does not contain information th
272. that are inside could still be hot Do not touch the fuser rollers until they have cooled 210 Chapter 10 Solve problems ENWW 8 Close the jam access door and push the fuser completely into the product 9 Close the right door ENWW Clear jams 211 Clear jams in the output bin area 1 If paper is visible from the output bin grasp the leading edge and remove it 212 Chapter 10 Solve problems ENWW Clear jams in Tray 1 1 If jammed paper is visible in Tray 1 clear the jam by gently pulling the paper straight out Press the OK button to clear the message 2 If youcannot remove the paper or if no jammed paper is visible in Tray 1 close Tray 1 and open the right door ENWW Clear jams 213 Q i N P Uj EN li 4 E D 2 2 x 2 a o lt o E o o a G o x 5 5 a c o I9 3 o o o gen D u o x Im o O O 4 ENWW 214 Chapter 10 Solve problems Clear jams in Tray 2 or optional Trays 3 4 or 5 A CAUTION Opening a tray when paper is jammed can cause the paper to tear and leave pieces of paper in the tray which might cause another jam Be sure to clear jams before opening the tray 1 Open Tray 2 and make sure that the paper is stacked correctly Remove any jammed or damaged sheets of paper To access jammed paper from the tray cavity remove Tray 2 from the pr
273. ties O K bu tto n Advanced Printing Shortcuts Paper Quality Effects Finishing Job Storage Color Services A printing shortcut is a collection of saved print settings that you can select with a single click NOTE When you select a shortcut the Pining shortcuts corresponding settings change on the other n 5 gt h General Everyday Printing tabs in the printer driver Paper type Unspecified x T Paper sizes 85x11 inches A Two sided Duplex Printing Letter Z Es Cardstock Heavy 7 Select Z Orientation rH Glossy Presertation fee Print on both sides 5 Yes flip over Faci Delais Pages per sheet 1 page per sheet x Save As Delete Reset ca CE Cee Create printing shortcuts 1 Onthe File menu in the software program click Print c Print Ctrl P 106 Chapter 7 Print tasks ENWW 2 Select the product and then click the Properties or Preferences button 3 Click the Printing Shortcuts tab 4 Select an existing shortcut as a base NOTE Always select a shortcut before adjusting any of the settings on the right side of the screen If you adjust the settings and then select a shortcut all your adjustments are lost ENWW a Print Printer Name 7 HP Color LaserJet CP4520 PCL6 E HP Color LaserJet CP4520 PCL6 Fiod Brinton Type Where _ Print to File Comment EA HP C
274. tion about the product such as the model number serial number and the settings for date and time if they are available Information Pages Provides links to print the information pages that are available for the product Capabilities Provides information about product features such as duplexing the available memory and the available printing personalities Click Change to adjust the settings Print Quality Provides information about print quality settings Click Change to adjust the settings Trays Paper Provides information about the trays and how they are configured Click Change to adjust the settings Restore Defaults Provides a way to restore the product settings to the factory defaults Click Restore to restore the settings to the defaults HP Proactive Support NOTE This item is available from the Overview and Support tabs When enabled HP Proactive Support routinely scans your printing system to identify potential problems Click the more info link to configure how frequently the scans occur This page also provides information about available updates for product software firmware and HP printer drivers You can accept or decline each recommended update Supplies Ordering button Click the Supplies Ordering button on any tab to open the Supplies Ordering window which provides access to online supplies ordering NOTE This item is available from the Overview and Support tabs Ordering list Shows
275. to the input tray The paper is removed before it settles into the output bin Reset the product Wait until the page completely settles in the output bin before removing it During two sided printing you removed the paper before the second side of the document was printed The paper is in poor condition The internal tray rollers are not picking up the paper Reset the product and print the document again Wait until the page completely settles in the output bin before removing it Replace the paper If the paper is heavier than 220 g m 58 Ib it might not be picked from the tray The rollers are worn Replace the rollers The paper has rough or jagged edges Replace the paper The paper is perforated or embossed Perforated or embossed paper does not separate easily Feed single sheets from Tray 1 Paper was not stored correctly Replace the paper in the trays Paper should be stored in the original packaging in a controlled environment Not all product packing material was removed Verify that the packing tape cardboard and plastic shipping locks have been removed from the product The HP postcard media insert is installed in Tray 2 and you are not printing on 10 x 15 cm 4 x 6 in paper Or The HP postcard media insert is not installed in Tray 2 and you are printing on 10 x 15 cm 4 x 6 in paper Always use the HP postcard media insert when printing on 10 x 15 cm 4 x 6
276. tridges non HP 162 printing at estimated end of life 162 recycling 251 storage 162 warranty 241 cartridges print errormessages 193 Macintosh status 63 ordering through HP embedded Web Server 154 part numbers 237 replacing 162 cautions iii chosen personality not available 190 cleaning product 176 clock errormessage 184 clock real time setting 160 color adjusting 141 Edge Control 141 halftone options 141 HP ImageREt 3600 145 manage 139 managing 140 match 143 Neutral Grays 141 Pantone matching 144 print colorsamples 143 printin grayscale 140 printed vs monitor 143 printing in grayscale Windows 104 sample book matching 143 sRGB 145 using 139 color options HP EasyColor Windows 142 setting Windows 133 Color tab settings 63 Color usage Macintosh 58 configurations models 2 configure device menu 19 configuring IP address 71 connectivity features 5 solving problems 228 USB 67 control panel buttons 10 cleaning page printing 176 I O menu 32 lights 10 locating 7 menus 12 messages alphabetical list 183 messages numerical list 173 183 messages types of 183 security 157 Index 259 settings 48 57 Show Me How menu 12 control panel menus manage supplies 16 retrieve job 12 controlling print jobs 98 conventions document iii copies changing number of Windows 104 counterfeit supplies 162 cover pages printing Mac 60 printing on different paper Windows 115 covers locating 7 custom print
277. tton The correct size paper is not loaded Load the correct size paper The input tray is empty Load paper into the input tray Paper from a previous jam has not been completely removed Open the product and remove any paper in the paper path The paper size is not configured correctly for the input tray Print a configuration page or use the control panel to determine the paper size for which the tray is configured The guides in the tray are not against the paper Verify that the paper guides are touching the paper The manual feed prompt is set to ALWAYS The product Load Tray 1 with paper or if the paper is loaded press the always prompts for manual feed even if the tray is loaded OK button Or change the manual feed prompt setting to UNLESS LOADED so that the product prompts for manual feed only when the tray is empty The USE REQUESTED TRAY setting on the product is set to Load the requested tray EXCLUSIVELY and the requested tray is empty The product will not use another tray Or change the setting from EXCLUSIVELY to FIRST on the CONFIGURE DEVICE menu The product can use other trays if no media is loaded in the specified tray ENWW Solve paper handling problems 219 Paper does not feed from Tray 2 3 4 or 5 Cause The correct size paper is not loaded Paper does not feed from Tray 2 3 4 or 5 Solution Load the correct size paper The input tray is empty Load paper in the in
278. uality is no longer acceptable You do not need to replace the print cartridge at this time unless print quality is no longer acceptable After an HP supply has reached the very low threshold the HP premium protection warranty for that supply has ended Press the OK button to continue If print quality is no longer acceptable replace the print cartridge Consider purchasing a replacement cartridge so it is available when the installed cartridge is empty See Replace print cartridges on page 164 Calibrating Displays during calibration No action is necessary CALIBRATION RESET PENDING Processing A calibration reset will occur when all jobs are processed To begin the reset sooner cancel all jobs by pressing the Stop button Canceling The product is canceling the current job No action is necessary CARD SLOT lt X gt NOT FUNCTIONAL The compact flash card in slot X is not working correctly Remove the card from the slot indicated and replace with a new card CARD SLOT DEVICE FAILURE To clear press OK The specified device has failed Press the OK button to clear CARD SLOT FILE OPERATION FAILED To clear press OK A PJL file system command attempted to perform an illogical operation Press the OK button to clear ENWW Interpret control panel messages 189 Table 10 1 Control panel messages continued Description Recommended action CAR
279. upplies button 4 Click the Driver tab 5 Configure the installed options oc P n ENWW Software for Mac 57 Software for Mac computers HP Utility for Mac Use the HP Utility to set up product features that are not available in the printer driver You can use the HP Utility when the product uses a universal serial bus USB cable or is connected to a TCP IP based network Open the HP Printer Utility Mac OS X 10 4 1 Open the Finder click Applications click Utilities and then double click Printer Setup Utility 2 Select the product that you want to configure and then click Utility Mac OS X 10 5 and 10 6 1 From the Printer Browser menu click Printer Utility Or From the Print Queue click the Utility icon HP Utility features The HP Utility consists of pages that you open by clicking in the Configuration Settings list The following table describes the tasks that you can perform from these pages Menu Item Description Information And Supplies Status Shows the product supplies status and provides links for online Support supplies ordering Device Information Shows information about the currently selected product HP Support Provides access to technical assistance online supplies ordering online registration and recycling and return information Color Usage Shows the total pages printed the number of pages printed in color and the number of pag
280. ur copies of the job are printed ALL JOBS NO PIN PRINT PRINT AND DELETE DELETE This message appears if a user has two or more stored jobs that do not require a PIN Either the PRINT option or the PRINT AND DELETE option displays depending on the type of jobs listed If the stored jobs are Personal or Proof and Hold jobs PRINT AND DELETE is displayed These jobs are deleted after they are printed If PRINT is displayed there is at least one Quick Copy or standard stored job When PRINT is selected any Personal or Proof and Hold jobs in the list will be printed and deleted ENWW Control panel menus 13 Item Sub item Sub item Sub item Description COPIES When PRINT or PRINT AND DELETE is selected the COPIES option allows JOB you to specify the number of copies of the job to print The default is 1 and the CUSTOM VALUE range is from 1 to 3 200 The following copy options are also available e Selectthe JOB option to print the number of copies specified in the driver e Select the CUSTOM VALUE option to specify the number of copies of the job to be printed The number of copies that were specified in the driver are multiplied by the number of copies specified on the control panel For example if you specified two copies in the driver and specify two copies on the control panel a total of four copies of the job are printed JOB NAME X PRINT Each individual job for the user is listed
281. ution Verify that the correct paper type is selected in the software or printer driver The input tray is overfilled Remove excess paper from the input tray Do not exceed the maximum stack height marks for the tray Paper in another input tray is the same size as the transparencies and the product is defaulting to the other tray Make sure that the input tray containing the transparencies or glossy paper is selected in the software program or printer driver Use the product control panel to configure the tray to the paper type loaded The tray containing the transparencies or glossy paper is not configured correctly for type Make sure that the input tray containing the transparencies or glossy paper is selected in the software program or printer driver Use the product control panel to configure the tray to the paper type loaded Transparencies or glossy paper might not meet supported paper specifications High humidity environments may cause glossy paper not to feed or to feed too many sheets Use only paper that meets the HP paper specifications for this product Avoid printing glossy paper in high humidity conditions When printing glossy paper removing the paper from the wrapper and letting it rest for a few hours can improve feeding into the product However letting paper rest in humid environments may also cause blisters 220 Chapter 10 Solve problems Envelopes jam or will not feed in the p
282. uts Paper Quality Effects Fishing 10 Storage Cot Services Your job will be printed but not stored on the printer Job Storage Mode User Name Of 8 User name 5 Proof and Hold Personal Job Quick Copy Stored Job Make Job Private PIN to print 1000 9999 Automalic Job Notification Options Display Job ID when printing Use Job Name 1 99 M Ca C Cancel fe HP Color LaserJet CP4520 PCL6 Document Properties 77 x7 Advanced Printing Shortcuts Paper Quality Effects Finishing Job Storage Color Services Your job will be stored on the printer and nothing will be printed until you request the job from the printer s control panel Once the job is printed it will be automatically removed from the printer s job storage For Private print jobs add a 4 digit personal identification number Job Storage Mode User Name otf User name Proof and Hold Custom Personal Job Quick Copy Stored Job Make Job Private Job Name E PIN to print Automatic 0000 9993 Custom lt Automatic gt Job Notification Options If job name exists Use Job Name 1 99 x Z Display Job ID when printing UJ ok cancel Print with Windows 129 Press the down arrow v to highlight a job name and then press the OK button The PRINT or PRINT AND DELETE option
283. ver 2003 and Windows Server 2008 using the Classic Start menu view Click Start click Settings and then click Printers Windows Vista Click Start click Control Panel and then in the category for Hardware and Sound click Printer Windows 7 Click Start and then click Devices and Printers Right click the driver icon and then select Printing Preferences Change the product configuration settings 1 ENWW Windows XP Windows Server 2003 and Windows Server 2008 using the default Start menu view Click Start and then click Printers and Faxes Windows XP Windows Server 2003 and Windows Server 2008 using the Classic Start menu view Click Start click Settings and then click Printers Windows Vista Click Start click Control Panel and then in the category for Hardware and Sound click Printer Windows 7 Click Start and then click Devices and Printers Right click the driver icon and then select Properties or Printer properties Click the Device Settings tab Change printer driver settings for Windows 49 Remove software for Windows Windows XP 1 Click Start Control Panel and then Add or Remove Programs 2 Find and select the product from the list 3 Click the Change Remove button to remove the software Windows Vista 1 Click Start Control Panel and then Programs and Features 2 Find and select the product from the list 3 Select the Uninstall Change option Windows 7 1 Click Start Control P
284. vice you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 240 Appendix B Service and support ENWW HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement ENWW This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to products that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for t
285. visit www ups com If you are returning via USPS label give the package to a U S Postal Service carrier or drop off at a U S Postal Service Office For more information or to order additional labels or boxes for bulk returns visit www hp com recycle or call 1 800 340 2445 Requested UPS pickup will be charged normal pickup rates Information subject to change without notice Residents of Alaska and Hawaii Do not use the UPS label Call 1 800 340 2445 for information and instructions The U S Postal Service provides no cost cartridge return transportation services under an arrangement with HP for Alaska and Hawaii Non U S returns To participate in HP Planet Partners return and recycling program just follow the simple directions in the recycling guide found inside the packaging of your new product supply item or visit www hp com recycle Select your country region for information on how to return your HP LaserJet printing supplies Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide This product is suitable for the use of recycled paper according to EN12281 2002 252 Appendix D Regulatory information ENWW Material restrictions This HP product does not contain added mercury This HP product contains a battery that might require special handling at end of life The batteries contained in or supplied by Hewlett Packard for thi
286. xels using an RGB red green blue color process but printers print colors using a CMYK cyan magenta yellow and black process Several factors can influence your ability to match printed colors to those on your monitor These factors include e Paper e Printer colorants inks or toners for example e Printing process inkjet press or laser technology for example e Overhead lighting e Personal differences in perception of color e Software programs e Printer drivers e Computer operating system e Monitors and monitor settings e X Video cards and drivers e Operating environment humidity for example Keep the above factors in mind when colors on your screen do not perfectly match your printed colors For most users the best method for matching colors on your screen to your product is to print SRGB colors Sample book color matching The process for matching product output to preprinted sample books and standard color references is complex In general you can obtain a reasonably good match to a sample book if the inks used to create the sample book are cyan magenta yellow and black These are usually referred to as process color sample books Some sample books are created from spot colors Spot colors are specially created colorants Many of these spot colors are outside of the range of the product Most spot color sample books have companion process sample books that provide CMYK approximations to the spot color M
287. xxx is the last six digits of the LAN hardware MAC address 32 Chapter 2 Control panel menus ENWW Table 2 1 Embedded Jetdirect menu continued Item Sub item Sub item Sub item Description IPV4 SETTINGS CONFIG METHOD BOOTP Specifies the method that TCP IPv4 parameters will be configured on the DHCP HP Jetdirect print server AUTO IP Use BOOTP Bootstrap Protocol for automatic configuration from a BootP server MANUAL Use DHCP Dynamic Host Configuration Protocol for automatic configuration from a DHCPv4 server If selected and a DHCP lease exists DHCP RELEASE and DHCP RENEW menus are available to set DHCP lease options Use AUTO IP for automatic link local IPv4 addressing An address in the form 169 254 x x is assigned automatically If you set this option to MANUAL use the MANUAL SETTINGS menu to configure TCP IPv4 parameters MANUAL IP ADDRESS Available only if CONFIG METHOD is set to SETTINGS MANUAL Configure parameters directly SUBNET MASK from the product control panel DEFAULT IP ADDRESS The unique IP address GATEWAY n n n n of the product where n is a value from 0 to 255 SUBNET MASK The subnet mask n n n n for the product where n is a value from 0 to 255 DEFAULT GATEWAY The IP address ofthe gateway or router used for communications with other networks DEFAULT IP AUTO IP Specify the IP address to default to when the print server is unable to obtain an IP address LEGACY from
288. y menu in the HP Embedded Web Server to configure the disk For more information about the encrypted hard disk see the HP High Performance Secure Hard Disk Setup Guide 1 Goto www hp com support 2 Type Secure Hard Disk into the search box and click the gt gt button 3 Click the HP Secure High Performance Hard Disk Drive link 4 Click the Manuals link 156 Chapter 9 Manage and maintain ENWW For information about ordering this accessory see Supplies and accessories on page 235 Secure stored jobs You can protect jobs that are stored on the product by assigning a PIN to them Anyone who tries to print these protected jobs must first enter the PIN at the product control panel For more information see Use job storage features with Windows on page 128 Lock the control panel menus ENWW You can lock various menus on the control panel by using the HP Embedded Web Server il Open the HP Embedded Web Server by entering the product IP address into the address line of a Web browser Click the Settings tab and then click the Security link Click the Device Security Settings button In the Control Panel Access Lock area select the level of security that you want Minimum Menu Lock e The SYSTEM SETUP menu is locked e The I O menu is locked e The RESETS menu is locked e The MANAGE SUPPLIES menu is locked Moderate Menu Lock e The CONFIGURE DEVICE menu is locked all submenus e The DIAGNOSTICS menu is loc

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