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HP hp LaserJet 3500 3500 User's Manual

1. eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 45 Toolbox Alerts tab Set up Status and Alerts Option oooooooococococcconccncconocononononcnnncnnncnnncnnnnn 46 Toolbox Documentation tab Install Notes Option ococcnccncnnccccccononononnnnnonononononenenononons 47 Figure 9 Advanced Printer Settings Information tab Device Settings Options oooonnncicninnnnnninnnnnm 49 Figure 10 Advanced Printer Settings Information tab Configuration page option cee 51 Figure 11 Advanced Printer Settings Settings Tab Configure Device Option seeen 52 Figure 12 System Tray Notification of Device Status and Alerts oocnnccnnnncccnnccccoconcnnnnncnonanannnn nro 55 Figure 13 Device Status and Alerts Alerts tab Set up Status Alerts option oooooocccocnnccnnnccccccconconos 56 Figure 14 Device Status and Alerts Alerts tab Set up Status Alerts option 2 0 0 0 cece 57 Figure 15 Device Status and Alerts Alerts tab Administrative Settings option 0 ee 58 Figure 16 Installation software CD ROM main SCre8N oocconnconiccncconconccncccnnnnnnnnnncnnnn o nn n arc naar rra 66 Figure 17 A typical constraint message with an OK button oooooocccccccccconanoconcnnnccnonananononann nc nn nnnnnnnnnnn 74 Figure 18 A property page with Bubble Help CONS ooooocooccocconcocccccccccccnnccnncnncncnnnnnnnnnnnnnnnn nn n nro nnnnnnnnnos 75 Figure 19 Paper Quality tab ciooiooniniiin ca dd dd 76 Figure
2. A bos Troubleshooting Print Quality Tools Print Quality Tools Provides Troubleshooting tools to optimize printer output quality General Troubleshooting Print Quality Troubleshooting Pages Calibrate Now Cleaning Page 28 Technology background information Software Technical Reference ENWW The Troubleshooting tab contains links to the following options Print Quality Tools Maintenance Error Messages Paper Jams Supported Media Printer Pages Note Netscape users must download a plug in so that printer management features can operate correctly A link and instructions are provided in the Other Links section After you click a link a pop up window appears that provides information and instructions about how to locate this plug in Print Quality Tools Print Quality tools consist of tools for general troubleshooting Print Quality Troubleshooting Pages a Calibrate Now Function and a Cleaning Page Maintenance Figure 3 Troubleshooting tab Maintenance QD p lor Lasertet 3500 DOTA 001 hp color Las et 3500 Advanced Printer Settings ead toolbox About toobox Troubleshooting _ Print Quality Tools Maintenance Maintenance il on Describes ways to maintain the printer _Paper Jams Supported Media nagin i Changing Print Cartridges Replacing Image Transfer Kit toolbox Links Replacing Fuser Kit Cleaning Page Order Supplies Product Support Product Regstration hp instant support T
3. I Print In Grayscale The Color tab contains the following controls e Print Task Quick Sets group box Document preview image e Color Options group box Print Task Quick Sets The document preview image is a color line drawn image of a page that represents graphics and text The preview image appears in the upper right corner of these Document Defaults or Printing Preferences driver tabs the Paper Quality Finishing Effects and Color tabs For more information about the document preview image see the Paper Quality tab features section of this document Software Technical Reference ENWW HP Color LaserJet printing system features 123 Document preview image The document preview image is a color line drawn image of a page that represents graphics and text The preview image appears in the upper right corner of all of the Document Defaults or Printing Preferences driver tabs the Finishing Effects Paper Destination Basics and Color tabs For more information about the document preview image see the Finishing tab features section of this document Color Options group box Use the Color Options group box to adjust the independent color controls The settings affect the print job color rendering and print quality To use default coloration settings click the Automatic option button To change the default coloration settings click the Manual option button and then click the Settings button To convert color informa
4. E Directto you details on E Technical support updates Ideas and ways to use your new HP printer Other exciting HP products News on emerging technologies If you have internet access and would like to register via our World Wide Web registration page click here WWW Registration lf you do not have internet access or would rather register via email please click here to continue with Hewlett Packard s Electronic Registration Exit Electronic Registration 172 Installation instructions Software Technical Reference ENWW Table 60 Hewlett Packard s Electronic Registration text strings Hewlett Packard s Electronic Welcome to HP s registration This Clicking WWW Registration opens Registration information is confidential and for the default Web browser and HP registration purposes only This connects to the product registration is the fastest and easiest way for page at you to join our select group of http register hp com HP owners who register to receive Clicking Electronic Registration Direct to you details about opens the Welcome to Hewlett Ideas and ways to use your Packard s Registration dialog box new HP printer Clicking Exit opens the Exiting Other exciting HP products Registration dialog box News on emerging technologies Technical support updates If you have internet access and would like to register via our World Wide Web registration page click here WWW Registration button default op
5. Installable components This section provides information about the various installable components that are available either with the HP Color LaserJet 3500 software CD ROM or from the HP Web site Printer drivers In some cases older drivers can be used with new printers Because earlier legacy HP LaserJet printers might have different versions of the PCL language new drivers are not supported with legacy printers The drivers associated with each printer use the version of PCL language that is installed in the printer The printing system for the HP Color LaserJet 3500 series printer includes the following printer drivers Printer drivers Note 68 The following drivers are available for the HP Color LaserJet 3500 series printer e HP traditional printer drivers for Windows 98 Windows Me and Windows NT 4 0 e HP unidrivers for Windows 2000 Windows XP and Windows Server 2003 All of the drivers provide access to the printer paper handling and print quality features and are described in Chapter 3 of this guide If you select a Typical Installation during installation of the printing system software the PCL 6 driver is set as the default driver Printing system components Software Technical Reference ENWW Windows 98 Me NT 4 0 2000 XP and Server 2003 driver versions The PCL 6 support for Windows 98 Windows Me Windows NT 4 0 Windows 2000 Windows XP and Windows Server 2003 operating systems is provided by using t
6. ccccccccecceeceeee cette pndai a a 134 Driver feature comparison in various Operating Systems ccccceeeee sence etree ee eetteeeeeeeeeettaeeeeeeeeeeaaas 138 JOD stream OUTPUT coincidi ddcenaed aad cenceddendvenasacnenduataredannexscdsed VE AEEA 138 JOD ACCOUNTING civic ra ae asduiaeacecnven EERE EEE AEEA EA 138 CONNEC IV ito dai 139 Bidirectional COMMUNICATION ee cece cece cee ceccceeeceeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeceeeseeeaeeesaeenaeeaas 139 HP Preconfiguration Settings RetentiON o o nnicicinnnnnncccocnnnnnncccccncnnnonnnnn ocn narcnnnn o nn r rra rra 140 Bundle SUPP OM iia eii EE cadena a 140 A A NO 140 A O 141 Constraint SUPP OM ceiien iana i conareadadenvcesusauagadeaddcetaaddaganiedccasuasammeusanesagase 141 DOCUMENE LA Utica aaa 142 FINISHING OPtlons aa li iii 143 Custom Preference Storage RecCall ooononcocinnnnninicccinnnnncocconcnnncnnnnnnnnnnnnnnnnn nn nn nr rnnnn nn nn nr rra 143 FONT SUPP lo y aiena iiaa a aia NA 144 Print GONUMOIS sce cccnscceecdesnaesee texans ea dd ad coa 144 Color SO MINS miii iii 145 Watermarks iii ad 146 A ET 146 Paper POS iaa 147 Paper SOURCES it ee 148 Alternate Paper SOUNCES sisseseade nadia a a aa a adn ada ibid 148 ISA 149 Installable Option cido Ondara ecdasareanae 149 4 Installing Windows printing system components INTOdUC ON yas sccsterstinansadeccarvanaded cecduesavenandtineesile caadiaudeantvanahaabanentvaatsadia da a cheessbiaaatalaasuienses 15
7. 1 2 Start HP Web JetAdmin Type the TCP IP address or IP host name of the printer in the Quick Device Find field and then click Go The printer Status window appears Software Technical Reference ENWW Technology background information 63 3 Open the Device Management folder in the drop down list in the Navigation panel Navigate to the Device Lists folder 4 Expand the Device Lists folder and select All Devices Locate the printer you wish to update in the list of printers and click to select it 5 Locate the drop down box for Device Tools in the upper right corner of the window Select Update Printer Firmware from the choose action list 6 Ifthe name of the RFU file is not listed in the All Available Images box click Browse in the Upload New Firmware Image dialog box and navigate to the location of the RFU file you downloaded from the web at the start of this procedure If the filename is listed select it Click Upload to move the RFU file from your hard drive to the HP Web JetAdmin server 8 Refresh the browser 9 Select the RFU file from the Printer Firmware Update drop down menu 10 Click Update Firmware HP Web JetAdmin sends the selected RFU file to the printer The printer control panel displays the messages described in the section Printer messages during firmware update At the end of the upgrade process the printer control panel displays the READY message Also HP Web JetAdmin 6 5 can be used to perfor
8. 216 mm by 356 mm 8 5 by 14 inches Optional 500 sheet tray tray 3 maximum paper size letter 215 mm by 279 mm 8 5 by 11 inches 600 dpi or 2400 REt 6 000 page print cartridge 600 dpi or 2400 REt 6 000 page print cartridge Software Technical Reference ENWW Software description Introduction The HP Color LaserJet 3500 printer comes with software and installers for Microsoft R Windows R and Apple Computer Inc Macintosh systems For information about specific system installers drivers and components locate the section that corresponds to that system Supported operating systems The following operating systems OSs support the HP Color LaserJet 3500 printing system software including standard printer command language PCL drivers Windows OSs support a full featured configuration of the HP Color LaserJet 3500 series printer other OSs support varying levels of functionality Note Windows 98 Windows Millennium Edition Me Windows NT R Service packs 3 through 6 Windows 2000 Service packs 1 and 2 Windows XP Home Edition and Windows XP Professional Service pack 1 Windows Server 2003 Throughout this guide Windows XP is used to denote both Windows XP Home Edition and Windows XP Professional Additional operating environments The following operating environments also support the HP Color LaserJet 3500 printing system Windows Terminal Server Citrix Terminal Server Windows Clus
9. By clicking the About tab in Printer Properties tab or clicking the HP logo on any of the driver property pages the About This Driver dialog box appears To close the About box click OK press Esc press Alt F4 or press Enter The following figure shows the About This Driver dialog box The information it contains varies according to HP LaserJet model number driver date and versions Figure 43 About This Driver dialog box amp HP Color LaserJet 3500 Properties ax General Sharing Ports Advanced Color Management Security Device Settings About HP Color LaserJet 3500 60 32 32 0 Copyright 1996 2003 Hewlett Packard Co All Rights Reserved Driver Files 6 23 2003 UNIDRY DLL 0 3 1296 0 UNIDAYULDLL 0 3 1296 0 UNIDRY HLP 2 22 2003 x Configuration Status Auto Configuration Not Attempted No Administrator Preferences Last configured 07 16 2003 Default Configuration LA invent Cancel Apply The About tab indicates whether the driver was autoconfigured whether administrator preferences were set the date the driver was last configured and whether the configuration is default or user defined Software Technical Reference ENWW HP Color LaserJet printing system features 125 Device Settings Note The Configure tab can be found in the Properties for the printer driver To gain access to the printer driver Properties click Start on your Window task bar click Settings and then c
10. ce eee er ree eee eee eters rana nr rn rn arre T 66 Printing system and installer o ooocooonnnnnnococononononananrncccnnnnn anno rcccnnn nn narrar rra 66 HP Color LaserJet 3500 software CD ROM for Windows SYStemMS ooooonoonnccnnccccnncccnccnnnccnnnnnnnnos 66 Installerte atUres vic aia 68 Installable COMpoOnentS ooooocccccccocoonocononononononononnnnn nono nnnn nn non non non cnn nn nn nn nn nn ono nn nn nono nnnnnnnnnnnnnnnnnnnnnnincnnnn 68 Printer drivel Senei ererig ee iia ieee tv AVN adie aden sel aae a A a Viladedev nd sl i 68 Printer divers monier ne elena E dida dla 68 Windows 98 Me NT 4 0 2000 XP and Server 2003 driver VersiONns ccccsseceeeeeeeeeeeeeees 69 Macintosh and Macintosh compatible system driver VErSiONnS ccccceeeeeeeeeeeeeeeeeeeeeeeeeeteeeeennaaes 69 Additional productivity toOlS cece ter ri nnn eee eee eee nr cnn cnn anar ATNA Eae 70 HP Web REGIStAUION ce s 3 25222 cctiwad titi ati tilda 70 FIP Web JAM IM a 70 Software Technical Reference ENWW 3 Printer driver features INTO GD UCONN ia TA A A a AAA AAA AAA AGA 73 Color LaserJet 3500 driver features cccccccceeceeeenccceeeeeeeeeeeeeaaceeeeneeeeesaaacaaeeeeneeseeneaaaaeceeeneeenennaaaaes 73 ACCESS TO UNO iii da dde de 73 Help SYST ipiri aAA deidad 73 Whats this Help aci n coi dl aaan a aea a A 74 Context sensitive Helpisciiciaccccsisscaseaudesanensedanccasttenddesccseaaanstenacccsaadaadeuacensdnneduadddnunateade
11. e Avant Garde Helvetica Narrow e Times e Bookman e New Century Schoolbook e Zapf Chancery e Courier e Palatino e Zapf Dingbats e Helvetica e Symbol Macintosh component descriptions Software Technical Reference ENWW The Macintosh printing system also includes the HP 45 XPS font families Clarendon Condensed Bold Symbol Albertus Medium Coronet Times New Roman Antique Olive Courier Univers Arial Garamond Univers Condensed CG Omega Letter Gothic Wingdings CG Times Marigold following bitmap screen fonts reside on the HP Color LaserJet 3500 series printers ITC Avant Garde Gothic Book Helvetica Palatino ITC Avant Garde Gothic Book Oblique Helvetica Bold Palatino Bold ITC Avant Garde Gothic Demi Helvetica Bold Oblique Palatino Bold Italic ITC Avant Garde Gothic Demi Oblique Helvetica Oblique Palatino Italic ITC Bookman Demi Helvetica Narrow Symbol ITC Bookman Demi Italic Helvetica Narrow Bold Times Bold ITC Bookman Light Helvetica Narrow Bold Oblique Times Bold Italic Software Technical Reference ENWW Macintosh component descriptions 187 188 ITC Bookman Light Italic Helvetica Narrow Oblique Times Italic Courier New Century Schoolbook Bold Times Roman Courier Bold New Century Schoolbook Bold Italic ITC Zapf Chancery Medium Italic Courier Bold Oblique New Century Schoolbook Italic ITC Zapf Dingbats Courier Oblique New Century Schoolbook Roman Alb
12. e Type is drop down menu Use different paper check box To select different media for the first page of a print job follow these steps 1 Click File click Print and then click Properties The Document Propertiesdialog box appears 2 Click the Paper Quality tab and then select the Use different paper check box 3 Click the First Page selection In the Size is Source is and Type is drop down menus select the size source and type settings for your cover Size is drop down menu This feature actually functions as two controls a drop down menu that contains all of the the supported media sizes including any user defined custom sizes and a text label that indicates the dimensions of the selected size Moving the pointer over the text label causes the arrow to change to a gloved hand indicating that the area beneath the pointer is selectable Clicking here toggles the units of measure between inches and millimeters offering the same options on the dimensions label in the preview image Selecting a new size from the drop down menu updates the media dimensions text label as well as the preview image You can specify size only for the first page or for all of the pages On the Other Pages and Back Cover group boxes the Size is drop down menu does not appear because the media size must be consistent for all of the pages of the job Certain software programs can override this command and specify different media sizes within a single d
13. 20 Print Task QUICK Sele vetada 77 Figure 21 The default appearance of the Finishing tab oooccccnnninonicnccccnnnnononcnnnnccnnnano no nnnn rc rnnnnnnnns 81 Figure 22 Page order preview iMages ooonnicccocccccnccnnoocconnonnnnnnnnnnnn non nn conc nn nana n en nnnn cnn nn nn nar rr rr nnnnnn nana 84 Figure 23 Ene CE TOD ana aran ido lira A 85 Figure 24 Preview images Legal on Letter Scale to Fit off left and on right 0 a 86 Figure 25 Watermark detallS needs irradia 88 Elgure 26 Basics tab iii a 91 AA A tre ead E unas hid AA r T A ee deeanaagen 94 Figure 28 About This Driver dialog DOX ooonnniiccccccnonnnnnnccconcnnnnoncnnnnncnnnnnn ono ttnn nn rc rana nn nn nar r nr rr rrnnnnnnn 95 Figure 29 An Incompatible Print Settings MESSAGE ooooooccccccnnnnconncccccanaconcnnncnannn conan cnc nana arc nr rc nana 97 Figure 30 The default appearance of the Advanced tab eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 98 Figure 31 Paper Quallity tab e c 2cc ser scccchadetensncsedegcetensaeticcadedsaasenguahcedvninenecdaaedsainegsandeds do Ian te 102 Figure 32 Print Task QUICK Sets iii da 103 Figure 33 Paper Options Group BOX e tvoiaatias irritar latentes eiiis 107 Figure 342 First Page options iio li id tibia 108 Figure 35 Back Cover Option i ioen i A sed 111 Figure 36 Finishing tab ni a ee 112 Figure 37 Page order preview iIMages cocoooocoooocnccnccccnnnancnnnnnnnncccnnnnnnn no nn nn nn rc rnnn a
14. Locked sa A Po Po Software Technical Reference ENWW Driver feature comparison in various operating systems 147 Windows XP Windows NT Windows 98 Windows 2000 unidriver User Type 5 LightOrange_ 7 HP 3500 driver HP 3500 driver Mac HP 3500 driver User Defined X Paper Types Media Types X and Sources in app always Media Types and Sources in app optional Combined Media TYpes and Sources Paper Sources Table 39 Driver support for paper sources Windows XP Windows NT Windows 98 32 bit 3 Me Windows 2000 Driver type DMC Config Editor HP 3500 1 Assign Paper Assign Paper A o HP 3500 driver HP 3500 driver Mac HP 3500 driver Alternate Paper Sources Table 40 Driver support for alternate paper sources Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 unidriver driver driver driver All Pages the X X X X a e E SOS d Other Pages XX XX Back Cover XC l 148 Driver feature comparison in various operating systems Software Technical Reference ENWW Paper Destinations Table 41 Driver support for paper destinations Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 Driver type DMC Config Editor Mac Mi ao og e es ae host based unidriver driver driver driver bom Down RE ES ME Up Installable Options Table 42 Driver support for installable options Windows XP Windows NT Windows
15. The name that you type in the Watermark Message field appears in the Current Watermarks group box in the Watermark Details dialog box and in the Watermarks group box on the Effects tab To name the new watermark type the selected watermark text in the Watermark Message edit box To delete a watermark select the watermark in the Current Watermarks list and click Delete A warning appears asking whether 120 HP Color LaserJet printing system features Software Technical Reference ENWW Note you are sure you want to delete the selected item Click Cancel if you want to keep the watermark Click OK to delete the selected watermark You can have no more that 30 watermarks in the Current Watermarks list at one time When you reach the limit of 30 watermarks the New button is disabled and a Bubble Help message appears that explains why the button is disabled and how to enable it To edit an existing watermark select the watermark in the Current Watermarks list If you change the Watermark Message for that watermark you are in effect creating a new watermark Watermark message The Watermark Message is also the name that identifies the watermark in the Current Watermarks list except when more than one watermark has the same message For example you might want several different watermarks with the message DRAFT each with a different font or size When this occurs the string is appended with a space a pound sign and a number for example D
16. This is the Best Quality setting Scale patterns On WYSIWYG Print text as black CRAN as oilines Print document on Off print on the size pms See gt regional paper size Saeni o o fs 2 ofnormalswe po lt T Me o Watermarks money o oo eS S S Watermarks first page Off only Current watermarks none Confidential none aca ic AMIA MA angle Watermark message fewomerge Pf a TOET Bey 5 A SN Watermark Tont shading Vary TGR a Watermarcfont size po gt gt f f Mini pages tab All pages no Use different paper for Off all of the pages use first page the same paper 78 Color LaserJet 3500 driver features Software Technical Reference ENWW Driver feature U S English Print Task Other language default Preconfigurable Quick Sets default setting if different values All pages and first page Letter Default value depends on Yes size is regional paper size All pages and first page Auto Select Yes source is All pages and first page Unspecified pes Le Other pages source is Auto Select Poel Other pages type is Unspecified AAA i Auto Select Back cover type is Unspecified Custom paper size width 8 50 inches ohi Back cover No back cover No No Destination features Job Storage Mm Job storage require PIN Off to print Job storage user name User logon name lt blank A aer mustenters o Job storage job name lt blank user must enter gt Job storage PIN to print
17. When you select this option all documents are printed on both sides manually when the Correct Order for Rear Bin check box is selected Some media types such as labels and transparencies should not be printed on both sides Software Technical Reference ENWW HP Color LaserJet printing system features 113 Flip Pages Up The Flip Pages Up check box enabled only when Print on Both Sides is selected is used to specify the duplex binding option By default the Flip Pages Up check box is not selected The following table demonstrates the results of selecting this box depending on the paper orientation selected on the Basics tab Table 16 Page orientation Orientation Basics tab Flip Pages Up selected Flip Pages Up not selected Short edge binding Long edge binding Long edge binding Short edge binding When Print on Both Sides is selected the document preview image changes to show a spiral binding along either the left edge or the top edge of the page In addition a folded over corner appears in the lower right portion of the preview image indicating that printing occurs on the back side An arrow on the folded over corner points in the direction that the pages would be flipped if they were bound together Booklet layout The Booklet Layout drop down menu visible when Print on Both Sides is selected offers choices that are based on the current paper size The default setting for the Booklet Printing drop down menu is Off The other s
18. XP 2003 Online manuals 9x 4 0 x x x x x x x x 2 x x PDF 2000 XP 2003 Standard fonts 9x 4 0 x x x x x x x x x 2000 XP 2003 PS 3 fonts 9x 4 0 xX x x xX xX xX xX x x 2000 XP 2003 1 Check the following web site for current information about localized IBM OS 2 drivers http www ibm com 2 The English manuals are used 3 The English Printer Status and Alerts is used Language key AR Arabic CS Czech DN Danish 134 Structure and availability of the software CD ROM Software Technical Reference ENWW NL Dutch EN English Fl Finnish FR French DE German EL Greek HE Hebrew HU Hungarian IT Italian Software Technical Reference ENWW Structure and availability of the software CD ROM 135 F component 20 Software component localization by language J Z Someone es Ii eee system Kasaad PPD 9x 4 0 2000 XP Printer Status 9x 4 0 and Alerts 2000 XP 2003 Macintosh PS peo e Macintosh LJ Sr ig Install eet ig PCL 6 a 4 0 2000 XP 2003 Printing System 9x 4 0 Install Notes 2000 XP 2003 Common 9x 4 0 xX xX x x x xX xX x x xX X xX Windows 2000 Installer Web JetAdmin_ 4 0 2000 x x Jx Jx Jx Jx Jx Jx Jx x Jx Web JetAdmin 4 0 2000 lcd a a a a a HP a 9x 4 0 2003 Online manuals 9x 4 0 PDF 2000 XP Standard fonts 9x 4 0 2000 XP PS 3 fonts 9x 4 0 xX X xX X xX xX xX 2000 XP ii E CEE 1 Check the following web site for current infor
19. Yes fs fregenatpapersie P All pages and first page Auto Select Yes forsign fee FP All pages and first page Unspecified Yes pee pe Other pages sources auos Oo mo Other pages typeis Unspecified o NS Back cover Nobakor o mo o SS Back cover sources Auto Select o Back covertypeis Unspediied Job storage require PIN Off P A Job storage user name User logon name lt blank seer warnan uer must eners o oo eo o Job storage job name lt blank user mustentes Job storage PIN to print 0000 S SSCS Pouputbin Top bin facedown SCS Output bin option CIS EE Copies A Orientation Pa Rotate by 180 degrees O 1 Preconfigurable by using an HP Preconfiguration tool For more information go to http www hp com support clj3500 2 Not supported in Windows 98 and Windows Me User Guide Print Settings The User Guide Print Settings option provides a Print Task Quick Set for optimal printing of the User Reference Guide for the HP Color LaserJet 3500 Type new Quick Set name here By default the Print Task Quick Set menu is set to Type new Quick Set name here When you change any of the default settings on any of the Document Defaults driver tabs and you want to save the configuration as a Print Task Quick Set highlight the word Type new Quick Set name here type the name you want for your new Print Task Quick Set and click Save Print Task Quick Sets are saved in the
20. connection to 2K print Ver 2 server Ver 3 driver upgrades clients driver Client now running Ver 3 driver which is Ver 2 incompatible with Ver 2 driver from NT server The example illustrated in the following figure is similar except in this scenario the client first makes a connection to a Windows 2000 server with the version 3 HP LaserJet 4000 Series PCL 6 printer driver Initially because client and server are both running the same printer driver printing works as expected However in Event 2 the client makes a connection to a printer that also uses a HP LaserJet 4000 Series PCL 6 printer driver But the printer driver on this NT 4 0 server is a version 2 printer driver Because the client already has a matching printer driver that is version 3 it just continues to use this printer driver If these version 2 and 3 printer drivers are not compatible then printing problems occur when trying to print to this second printer Software Technical Reference ENWW Print server operating system migration 209 Figure 82 Native printer driver preference with incompatible version 2 and version 3 drivers NT 4 Server 2K Client 2K Server 2K Client makes connection to 2K server gets Version 3 driver OK Client makes new connection to NT print server but continues to use Version 3 driver 210 Migration strategies What follows is the exploration of three different strategies for being able
21. view the configuration page To print a configuration page press 22 on the printer control panel or follow these instructions 1 On the printer control panel press the select button the one with the check mark to open the menus Press the up and down buttons to scroll to INFORMATION and then press the select button Press the up and down buttons to scroll to PRINT CONFIGURATION Press the select button to print the configuration page Look in the configuration page section marked Printer Information for the firmware date code The firmware date code looks something like this 20030502 05 003 0 oP 0 N Downloading the new firmware from the HP Web site For support information about downloading new firmware from the Web go to http www hp com go clj3500_ firmware Downloading the new firmware to the printer The printer can receive an RFU update to a printer as long as it is in a ready state The printer waits for all of the input output I O channels to become idle before performing the update Note The firmware update involves a change in the format of nonvolatile random access memory NVRAM Any menu settings that are changed from the default settings may return to default settings and must be changed again if you want settings that are different from the defaults Examples of settings that are affected in this way are tray types default symbol sets and Web access alerts The elapsed time for an update depends on the I O tran
22. 0000 Output bin Top bin face down Output bin option Orientation Rotate by 180 degrees JOR S SSCS 2 1 Preconfigurable by using an HP Preconfiguration tool For more information go to http www hp com support clj3500 2 Not supported in Windows 98 and Windows Me User Guide Print Settings The User Guide Print Settings option provides a Print Task Quick Set for optimal printing of the User Reference Guide for the HP Color LaserJet 3500 Type new Quick Set name here By default the Print Task Quick Set menu is set to Type new Quick Set name here When you change any of the default settings on any of the Document Defaults driver tabs and you want to save the configuration as a Print Task Quick Set highlight the word Type new Quick Set name here type the name you want for your new Print Task Quick Set and click Save Print Task Quick Sets are saved in the system registry To delete a Print Task Quick Set select it from the drop down menu and click Delete You can store a maximum of 25 user defined Print Task Quick Sets on a particular system If you attempt to save too many a message box appears that reads There are too many Print Task Quick Sets defined Please delete some before adding new ones Software Technical Reference ENWW Color LaserJet 3500 driver features 79 80 Document preview image The document preview image is a color line drawn image of a page that represents graphics and text The preview image ap
23. 63 printer messages 64 troubleshooting 65 UNIX 60 Windows network 59 Windows using local port 59 resolution 16 printer features 16 rotated orientation 92 Scale to Fit option in drivers 86 Screen Fonts installer Macintosh 196 screen readable documentation 19 settings 73 overriding 73 Setup dialog box Windows 155 shading configuring for watermarks 90 silent installer for Windows 181 Size Is option in drivers 108 sizing documents to fit 86 source commands for paper 203 Source is options in drivers 109 speed 16 printer features 16 standalone drivers 131 status 50 devices 50 supplies 50 supplies 50 ordering 52 viewing status 50 support product 52 terminal servers 17 operating systems supported 17 trays 109 forms assigning 128 paper source commands 203 Source is options 109 trays included 16 troubleshooting 65 remote firmware update 65 two sided printing options in drivers 101 222 Type Is options in drivers 109 Typical Installation dialog boxes Windows 154 unidrivers 96 features 96 operating systems supported 133 uninstalling Macintosh printing system software 191 UNIX operating systems 60 remote firmware update 60 updating firmware remotely See remote firmware update version 2 drivers 206 version 3 drivers 207 Watermarks options in drivers 87 Web JetAdmin See HP Web JetAdmin Web Registration See HP Web Registration Web sites 129 firmware download 59 HP Web JetAdmin 70 operating system migration 217 orderin
24. 75 inches 15 50 inches Custom leading edge Minimum Minimum other edge 98 mm 191 mm 3 86 inches 7 5 inches Maximum Maximum 311 mm 469 mm 12 28 inches 18 5 inches 1 In Windows NT 4 0 this paper size is treated as a custom size 2 For custom sizes the HP traditional PCL 6 driver specifies actual dimensions for example for 8 inch by 9 inch custom size real32_8 000000 9 000000 CustomMediaSize Table 82 Supported input media types Input media Tray 1 Tray 2 250 sheet Tray 3 500 sheet Tray 41 2000 Duplexing unit types PS sheet string Plain Preprinted Letterhead Transparency Prepunched Labels Bond Recycled Color Cardstock Rough Envelope Light Heavy Gloss Heavy Gloss Non HP Heavy Y Gloss Tough Paper Y Gloss Film 1 Tray 4 is available for the HP Color LaserJet 9500hdn only 2 Tray 1 accepts card stock at a maximum weight of 164 g m2 45 Ib Software Technical Reference ENWW Media attributes 205 HP Color LaserJet 3500 custom paper sizes Note The PS driver does not support user defined media sizes The following table shows custom paper sizes that are available for the HP Color LaserJet 9500 series printers Table 83 HP Color LaserJet 3500 custom paper sizes pray Dimensions Minimum Maximum Width 98 mm 3 9 inches 306 mm 12 0 inches Tray 2 500 sheet 296 mm 11 69 inches rye eee Rag a 452 mn 7 Oras Tray 3 500 sheet 297 mm 11 7 inches
25. 98 32 bit 4 0 Me id 2000 Driver type DMC Config Editor Mac on eN Noa er ae wer host based unidriver m eer A Duplexing Unit O O S O Manual Duplex A p NN CS Printer Hard Total Memory Total Memory Additional e E EA pe PP Additional Destination EN Font DIMM A ee E E Mopier Enabled SCS Job Storage Enable Software Technical Reference ENWW Driver feature comparison in various operating systems 149 150 Driver feature comparison in various operating systems Software Technical Reference ENWW Installing Windows printing system components Introduction The information that follows discusses these topics e Supported operating systems e System requirements e Font support e General Windows installation instructions e Detailed Windows installation instructions e Setting a default printer Supported operating systems The HP Color LaserJet 3500 printing system software supports the following Windows operating systems e Windows 98 e Windows Me e Windows NT 4 0 networked only e Windows 2000 e Windows XP e Windows Server 2003 Note The HP Color LaserJet 3500 series printer has not been tested with and does not support Windows 3 1x System requirements The following are the system requirements for installing and using the HP Color LaserJet 3500 printing system software on each of the supported operating systems e Pentium R processor e Minimum 16 color grayscale disp
26. A AAA A Watermarks X On Off X Watermark Watermark X Watermark X Font Color Watermark X Font Shading Watermark Font Size Watermark X Locally Defined Watermarks DMC Config Editor X X X X X X X X X X X X X X X X Paper Sizes Table 37 Driver support for paper sizes Windows XP Windows NT 32 bit 4 0 Windows 2000 Driver type DMC Config Editor HP HP 3500 driver AO hovel HP 3500 driver Mac 3500 driver ae 146 Driver feature comparison in various operating systems Software Technical Reference ENWW Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 Driver type DMC Config Editor HP HP 3500 driver HP 3500 driver Mac 3500 AA lam fe ever 85x13 XX KK ECO ES ESO ESOO X 6 EIA ESA SA E SCA X ESE S B E ECO AD o Executive ISX OOO O IX Double Fata PP A OREA TOO i i SE Envelope x x x x X PPP OOOO a II IO Paper Types Table 38 Driver support for paper types Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 Driver type DMC Config Editor HP 3500 HP 3500 driver HP 3500 driver Mac HP 3500 te tee A AAA Unspecified Locked oOo oo RA Plain flora RR RA Premed flor RR RA Letterhead Locked RR K Poo Transparency Locked RR oo Poo Labels looked RR RA Bond flora RR RA Recycled Locked RR o T o Light less than Locked X X X mgm fT Heavy Locked X X X esaa A e e Y Cardstock Locked greater than ied 75 105
27. Click the Paper Quality tab and then click the Use different paper check box to select it Click the First Page option On the Source is and Type is menus select the source and type settings for your cover Click the Other Pages option On the Source is and Type is menus select the source and type settings for the inside sheets of your print job Click the Back Cover option The Add a blank back cover check box appears If you select this check box the Source Is and Type Is menus appear Select the source and type settings for the back cover Whenever you make changes to all of the pages that is when Use different paper is not selected these changes are reflected in both the First Page and Other Pages settings whenever you set Use different paper Note The Back Cover option is not available when you select any Booklet Layout setting except Off which is the default When you use this feature the last page of the print job is folded into the middle of the booklet Pages per Sheet The Pages per Sheet drop down menu provides six settings 1 default 2 4 6 9 and 16 Related controls indented beneath the Pages per Sheet edit box are Print Page Borders and Page Order which become active when the Pages Per Sheet setting is greater than 1 Print Page Borders When you select the Print Page Borders check box a line is set around each page image on a printed sheet to help visually define the borders of each logical page Pa
28. Clicking Continue returns you to Packard s registration the dialog box where you were If you would like to continue with When you clicked the Exit button registration please press the Clicking Exit closes the continue button to return to the HP WebReg utility place where you exited Continue button default option Otherwise you may go to the URL below to register your product at any time http register hp com go register Thank you for your valuable time Exit button 180 Installation instructions Software Technical Reference ENWW Customization Utility for Windows Use the Customization Utility button to create your own customized installation of printing system components To start the utility click Customization Utility on the main menu of the HP LaserJet software CD ROM browser The following are available options for creating a customized installation e Create Customized Installer Using this option you can create either an interactive or silent unattended installer that has been customized by any of the following selections e Language e Operating System e Printer Model e Components e Copy Entire Printing System installer Using this option you can copy the HP Color LaserJet 3500 printing system installer to a selected form of high capacity media such as a network drive The customization utility prompts these choices e Language e Operating System e Destination Path Silent installer You can us
29. Driver only installation 1 Close all software programs 2 In Windows 98 Windows Me Windows NT 4 0 and and Windows 2000 OSs click Start click Settings and then click Printers In Windows XP and Windows Server 2003 click Start click Control Panel click Printers and Faxes Windows XP Professional or Printers and other hardware devices Windows XP Home 3 Double click Add Printer 4 Answer the questions in the Add Printer Wizard dialog box until you reach the screen that shows the printer manufacturer list 5 Click Have Disk Installation instructions Software Technical Reference ENWW 6 Browse to the driver location by using one of these options With Inbox CD ROM browse to the appropriate directory for your language then browse to the operating system and the driver With Internet download browse to the folder where the Web files were downloaded and decompressed Note Navigating to the operating system before the language when using the Inbox CD ROM option leads you to the incorrect INF file 7 Select the appropriate information INF file Click Open and then click OK 9 Select the appropriate printer 10 Follow the remaining instructions on the screen to complete the printer installation At this point the driver has been copied to your hard disk and is included with the list of installed printers Point and Print installation for Windows 98 Me NT 4 0 2000 XP and 2003 The following information hel
30. Installation Select the components you want to Clicking Next takes you to the install Printer Name dialog box Components Clicking Back returns you to the list with check boxes Installation Type dialog box hp Color LaserJet 3500 Driver Clicking Cancel takes you to the Screen Fonts Exit Setup dialog box HP Toolbox NOTE Custom Installation automatically selects the options that are available in the Typical User Guide Installation Install notes Software Technical Reference ENWW Installation instructions 171 Product registration HP WebReg The HP Color LaserJet 3500 software CD ROM browser provides two options for registering the HP Color LaserJet 3500 series printer e registration through the Internet at http register hp com e registration by e mail Note Web registration for Hebrew and Arabic is in English To gain access to the product registration options go to the main menu of the HP Color LaserJet 3500 software CD ROM browser and click Register Product This starts the HP WebReg utility and opens the following window Figure 62 Hewlett Packard s Electronic Registration dialog box Hewlett Packard s Electronic Registration CA Thank you for purchasing your new Hewlett Packard E Printer invent Welcome to HP s registration This information is confidential and for HP registration purposes only This is the fastest and easiest way for you to join our select group of HP owners who register ta receive
31. Output Status Size Type TRAY 1 LETTER GLOSSY 75 105 GiM2 TRAY 2 LETTER PLAIN TRAY 3 LETTER PLAIN STANDARD OUTPUT la OK N A N A Product Name hp color LaserJet 3500 Printer Serial Number O00000000 Service ID 13216 Firmware Datecode 20030519 0 028 0 Total Memory 64 MB IP Address DOT4_001 Printer Name hp color LaserJet 3500 Asset Number Company Hame Contact Person Software Technical Reference ENWW Technology background information 27 The following links are available on the Status tab e Device Status This page shows the percentage of life remaining for each consumable the status and configuration information for the input trays and output and the accessories that are installed on the computer e Supplies Status This page shows the levels remaining for all consumables and the HP Part Numbers for each consumable It is helpful to have the part numbers available when it is time to order supplies e Print Info Pages This page displays the device description asset number company name contact person and the printers TCP IP address model number and serial number e toolbox Links e Other Links Note The remainder of the options on the Status tab are not shown in screenshots in this document Troubleshooting tab The Troubleshooting tab and options are shown in the following illustration Figure 2 Toolbox Troubleshooting tab Print Quality Tools options O 3500 DOTA OO1 hp color ases 3500 ACI
32. PP gi atom e zones 452 mm 17 Dies Print server operating system migration The large installed base of printers and print servers in corporate environments combined with the large user base for these printers implies that an operating system migration takes an extended period of time often months or even years to complete Because of this it is unavoidable that the corporate environment ends up operating with a mix of Windows NT 4 0 and newer operating systems Windows 2000 Windows XP and Windows Server 2003 for an extended period of time A number of printer driver issues related to operating in a mixed OS environment must be considered when planning a print server operating system migration from Windows NT 4 0 to Windows 2000 or later This section explores these issues and outlines several strategies that HP recommends to support a mixed OS environment with respect to printer drivers This discussion is not intended to make specific procedural recommendations for executing a print server OS migration This discussion is intended to help system administrators and IT managers understand the printer driver issues related to operating in a mixed OS environment so that the requirements resulting from the recommendations outlined in this document can be factored into migration planning The topics discussed here apply to IT environments that are currently running Windows NT 4 0 on the print servers and clients and are migrating to future o
33. Page Order group box Copies group box Document preview image Software Technical Reference ENWW Color LaserJet 3500 driver features 91 Print Task Quick Sets The Print Task Quick Sets control is available on all of the Document Defaults or Printing Preferences driver tabs the Finishing Effects Paper Destination Basics and Color tabs The feature is used to store the current combination of driver settings that are found on all other tabs Print task quick sets are either preset or user defined printing specifications such as paper size and pages per sheet For more information see the Finishing tab features section of this guide Orientation Orientation refers to the layout of the image on the page and does not affect the manner in which media is fed into the printer You can specify the orientation of the print job The three available orientations are portrait landscape and rotated The default orientation is Portrait The three orientation options have these configurations e Portrait The top edge of the document is the shorter edge of the paper e Landscape The top edge of the document is the longer edge of the paper You can can toggle orientation between portrait and landscape by left clicking the preview image If you select the Rotate by 180 degrees check box there is no change in the preview image Page Order Orientation refers to the layout of the image on the page and does not affect the manner in which media is f
34. Product Support This link connects to an HP product support page from which you can search for information contact the HP customer care home page or find additional resources for your printer Settings tab The Settings tab with the Configure Device option selected is shown in the following illustration Figure 11 Advanced Printer Settings Settings Tab Configure Device Option ca IE oee a AE EU Back to toolbox rinter Settings Advanced invent Configure Device Configure Device You may configure your device by selecting a configuration menu from the navigation tree below Once you have selected a configuration menu you may configure its settings at the bottom of the page Other Links Orde es E INFORMATION Product Support i Product Registration PAPER HANDLING instant rt CONFIGURE DEVICE DIAGNOSTICS 52 Technology background information Software Technical Reference ENWW The Settings tab contains links to the following options e Configure Device e Security e Device Information Configure Device You can obtain printer configuration information by opening the printer HP Advanced Printer Settings page and changing any of the basic configuration information on the Settings tab Security and password controls give management information system managers the level of control that they require within their environments Expand and collapse options by clicking the plus in the menu Then change the
35. See HP LaserJet Utility license agreement dialog box Windows 158 links HP Advanced Printer Settings 52 localization software components 134 LPR commands 63 firmware updates 63 Macintosh operating systems 129 availability of software components 132 ColorSync profiles 186 dialog boxes Mac OS Classic printing system software installation 192 dialog boxes Mac OS X printing system software installation 198 directory structure printing system software CD ROM 129 driver versions 69 fonts supported 186 HP LaserJet Utility 186 install notes 186 Index installers 133 installing printing system software 189 network setup 190 online help 186 PDEs 185 PPDs 185 Screen Fonts installer 196 setting up printers with Mac OS X 190 uninstalling printing system software 191 USB setup 191 manuals See documentation memory 151 installation requirements for Windows operating systems 151 printer features 16 messages constraint 74 messages Incompatible Print Settings constraint 96 models HP LaserJet 3500 printer 16 NetWare See Novell NetWare operating systems network 154 firmware updates 59 Macintosh setup 190 Windows printing system software installation 154 Network Printer Configuration dialog box Windows 162 Novell NetWare operating systems 20 bidirectional communication support 20 Enterprise AutoConfiguration support 21 operating systems 131 availability of software components 132 bidirectional communication support 20 Enterprise Au
36. Software component availability for HP Color LaserJet 3500 printer ooooooocooccnnncnccccconoo 133 Table 19 Software component localization by language Adl ccnnnnininnnnncnnnnoccconnnnnonnnarancnnn rr nannnnn 134 Table 20 Software component localization by language J Z c oooonnnnicicococicnoccccnnncanannnnnrncnnnnana nana 136 Table 21 Driver support for job stream Output feature ooooccooccccccccccncconccinoninnnnnnnnnnnnnnnnnnnnnnnnnnnnnnns 138 Table 22 Driver support for job accounting feature oonnnnccccnnnnoccconcnononcnnn nana nonnnn ocn nn ron n nn nnnr rra nn 138 Table 23 Driver support for connectivity oooooccciccnnnncnoconoccconcnonnnonnononono nono nnnn nono nono nn nono nnnnnnnnnnnnnncnnnnnns 139 Table 24 Driver support for bidirectional communication ooooccocccccnnionoononnnoncnnnnnnnnnnnnnnnnnnnnannnnnnnnnns 139 Table 25 Driver support for HP Preconfiguration and Settings Retention features 0 0 0 140 Table 26 Driver support for bundle feature ooooooococcccccccccnnnconoconnnnnnnnnnnnnnnnnnnnnnn nana nnn nn nn nenene ne 140 Table 27 Driver support for user interface features ooooooococonccoccconcconcconcnnnnnnnncnnnconnnonnnnnnnnnncnnnnonnnnns 140 Table 28 Driver support for help features ooococicicccccicocicccccnncnnncnnnnnnnn nono nnnnnnn nn nnnn nn nn nn nn nn nnnnnnnnnns 141 Table 29 Driver support for constraint feature oooocoicccicccccoccooccononononn nono nnnnnono nono nono no nonnnonnnnnnnnnnnn
37. Welcome Welcome to the HP Color Clicking Next takes you to the LaserJet 3500 Printing System HP Software License Agreement Setup Wizard dialog box It is strongly recommend that you Clicking Installation Notes opens close all other programs before the file READXXXX RTF running this Setup program Before continuing please read the Exit Setup dialog box software license agreement If you accept the terms of the software license agreement click Next to continue If not click cancel now to close Setup Copyright Hewlett Packard XXXX Software Technical Reference ENWW Installation instructions Clicking Cancel takes you to the 157 Figure 49 HP Software License Agreement dialog box ie HP Software License Agreement x Please read the following license agreement Use the scroll bar to view the entire agreement License greement Note The limited warranty for this product and accompanying software is located in the product documentation that you received with this product Please review it at this time ATTENTION USE OF THE SOFTWARE 15 SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS IF YOU DO NOT ACCEPT THESE LICENSE TERMS YOU MUST RETURN THE SOFTWARE FOR A FULL REFUND IF THE SOFTWARE IS SUPPLIED WITH ANOTHER PRODUCT YOU MAY RETURN THE ENTIRE Table 47 HP Software License Agreement dialog box text strings T
38. box is not selected The following table demonstrates the results of selecting this box depending on the paper orientation selected on the Basics tab Table 14 Page orientation Orientation Basics tab Flip Pages Up selected Flip Pages Up not selected Short edge binding ong edge binding Long edge binding Short edge binding When Print on Both Sides is selected the document preview image changes to show a spiral binding along either the left or the top edge of the page In addition a folded over corner appears in the lower right portion of the preview image indicating that printing will occur on the back side An arrow on the folded over corner points in the direction that the pages would be flipped if they were bound together Booklet layout For more information about printing books and booklets see the end of this section The Booklet Layout drop down menu visible when Print on Both Sides is selected offers choices that are based on the current paper size The default setting for the Booklet Layout drop down menu is Off e Left Edge Binding e Right Edge Binding When you select Left Edge Binding or Right Edge Binding the document preview image changes to show the location of the binding and if the Pages per Sheet setting is on the default setting of 1 it automatically changes to 2 You may change the Pages per Sheet setting manually to 4 6 9 or 16 Book and booklet printing Book and booklet printing are both supported b
39. closes the Installer A test page is now being sent to program the printer Depending on the Clicking Troubleshoot takes you speed of your printer it may take a to resources that can assist you in minute or two before the page is troubleshooting your printer printed The test page briefly demonstrates the printer s ability to print graphics and text and it provides technical information about the printer driver If the test page printed click OK If the test page did not print click Troubleshoot Software Technical Reference ENWW Installation instructions 169 Custom Installation The Custom Installation gives you the option of installing the following components hp Color LaserJet 3500 Driver Screen Fonts HP Toolbox Install notes User Guide Device Status and Alerts Figure 61 Installation type dialog box Custom Installation option mr Note 170 je HP Color LaserJet 3500 Setup hp LaserJet toolbox hp color LaserJet 3500 Driver Screen Fonts Install Notes Windows NT 4 0 Windows 2000 Windows XP Windows Server 2003 computers running a terminal server do not support the Device Status and Alerts option Installation instructions Clicking Custom Installation takes you to a selectable list of features to install Software Technical Reference ENWW Table 59 Custom Installation dialog box text strings Title of dialog box Text in dialog box User options and descriptions Custom
40. component descriptions The printer includes the following software for Macintosh computers e PPDs for Mac OS 9 x and Mac OS X 10 1 and later e PDEs for Mac OS X only 10 1 and later HP LaserJet PPDs In Mac OS 9 x these PS printer definition files for the HP Color LaserJet 3500 series printer are installed to the Printer Descriptions folder which is in the Extensions folder within the System folder In Mac OS X the PPDs are installed in Library Printers PPDs Contents Resources lt lang gt lproj where lt lang gt is the appropriate localized folder PPDs in combination with the driver provide access to the printer features and allow the computer to communicate with the printer An installation program for the PPDs is provided on the printing software CD ROM For Mac OS 9 x the Apple LaserWriter 8 driver must be installed to use the PPD file Use the Apple LaserWriter 8 driver that came with your Macintosh For Mac OS X use Print Center to print PDEs Mac OS X only 10 1 and later Printer Dialog Extensions PDEs are code plug ins that provide access to printer features such as number of copies duplexing and quality settings Software Technical Reference ENWW Introduction 185 186 HP LaserJet Utility This Hewlett Packard printer utility is installed to the HP LaserJet folder in Macintosh OS 9 x operating systems It provides configuration and management support for PS Use the HP LaserJet Utility to control feature
41. h o NDS MS Netware Client ae a ae A Novell Netware Client x x NDPS MS Netware Client SA Novell Netware Client 1 Bidirectional functionality is supported only with the client software from Novell It is not ae with Microsoft Client Service for NetWare 20 Technology background information Software Technical Reference ENWW The following tables show the availability of Enterprise Autoconfiguration for various operating systems and network environments that support bidirectional communication Table 4 Enterprise Autoconfiguration availability in Microsoft Windows and Microsoft Share Connection type Microsoft Windows Microsoft Share NT 4 0 xp3 2000 XP NT 4 0 host host with with NT 4 0 2000 XP client client Installer Direct USB x connect DOT4 emor etdrest rem x x x x pe e E Standard TCP IP HP TCP IP MS AE a FE PEP FT IPX SPX x x x2 x HP Add Direct pal S ST 1 connect m Printer Paralel T Network H PTCPIP x x x x _ reese CON E ppp _ e e Pp pp Po PP ms Po Pp Po pe PPP PA PJ HP 1 This column represents the following Microsoft Share configurations e 2000 XP or 2003 host with NT 4 0 98 or Me client e NT 4 0 host with 2000 XP 2003 98 or Me client 98 or Me host with any client 2 In this environment client machines use Point and Print to download the configured driver from the host 3 This information also applies to W
42. i i ieee iaie iane ak 203 Supported features and attributes by driver ccecceeeeeeceeeeceececeeeeeeeeeeeeeeeeeteeteeteeeneees 204 Supported input media types ooccocccccccccoooooconcnnnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnn rra naar anar rnnnmnnnnnnnnns 205 HP Color LaserJet 3500 custom paper SIZES oooooooncoooccccccococcocnnnnnnnnnnnnnnnnn naar nnnn nn arranco 206 Operating system and driver version SUpport ooococccccccccccccccnccnncnnnnnnnnnnnnnnnnnn nn mnn nn nnnnnnnns 207 Compatible PCL 5 and PCL 6 drivers oooccoccncconicnconoconooononcnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnnnnnnmnnnnnnnnns 212 Compatible PS drivers n tales lied fei satiated donee a ee es ease a ieee 213 Software Technical Reference ENWW 11 12 List of figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Toolbox Status tab Device Status Option oooococcnncniconoooconcnncconnnnnnnnncnnnnnnnnnnnnn cnn nnnnnnonnnnnnno 27 Toolbox Troubleshooting tab Print Quality Tools Options oooonoccccnnncnnnnnnccnnnconnnnnnnnnnnn 28 Troubleshooting tab Maintenance ccccceceeceeeeeeeeeeceeeeeeeeeeeeaeeaeeaaaaeaaaeaaeeaaecaeesaeeeeeeeeeeess 29 Toolbox Troubleshooting tab Paper Jams Option ceeeeeeeeeeeeceeneeeaecaaecaeecaeeeeeees 43 Troubleshooting tab Supported Media ooocococcccccccconocononononononononnnonnnonnnnnnnnnnnnnnnnnnnnnnnnnnns 44 Toolbox Troubleshooting tab Printer Pages Option
43. installations click HP LaserJet Installer Continue Software Technical Reference ENWW Mac OS Classic installation 195 HP LaserJet Screen Fonts Installer dialog box sequence This section provides information about the installation dialog box sequence for the HP Screen Font Installer Figure 73 HP LaserJet Screen Fonts splash screen dialog box hp Laserjet Fonygar schema lasek Screen Fonts Schermlettertypen Obrazovkove typy pisma Polices d cran SAR H l Nay l kirjusiniajit MEF Bildschirmschriften ATA Skjermfonter Ska milypsnitt Fontes de tea Ii panmbe wpndres Skaermskrifter Fuentes de pantalla Ekran Fontlar AP gt 74 7H a Table 72 HP LaserJet Screen Fonts splash screen dialog text strings Title of dialog box Text in dialog box User options and descriptions HP LaserJet Screen Fonts HP LaserJet Screen Fonts Click Continue to open the The phrase Screen Fonts is HP LaserJet Screen Fonts dialog repeated in multiple scripts and box languages Continue button 196 Mac OS Classic installation Software Technical Reference ENWW Figure 74 HP LaserJet Screen Fonts installer dialog box HP Laserjet Screen Fonts a Click the Install button to install e Screen Fonts imetsl Losstion ED Rere willbe metales 01 Me deb 7 Gpp le Externe HO Table 73 HP LaserJet Screen Fonts installer dialog text strings 1 of 2 Title of dialog box Text in dialog box User options and desc
44. on the configuration page has changed 64 Technology background information Software Technical Reference ENWW Troubleshooting a firmware update The following table lists the causes and results of possible interruptions to the firmware update Table 10 Troubleshooting a firmware update Dase Ree The job was cancelled from the printer control panel No update has occurred A break in the I O stream occurred during send for No update has occurred example the parallel cable was removed A power cycle occurred during RECEIVING No update has occurred UPGRADE A power cycle occurred during UPGRADING No update has occurred Resend the update through A power cycle occurred during WAIT FOR PRINTER The update has been completed Print jobs sent to the printer while an update is in process do not interrupt the update The following table lists possible reasons for the failure of a remote firmware update and the corrective action required for each situation Table 11 Troubleshooting a firmware update failure Reason for firmware update Corrective action failure The RFU file is corrupted The printer recognizes that the file is corrupted and rejects the update Download the file again and send the new file to the printer Download the file from http www hp com go clj3500_ firmware The wrong printer model is The printer recognizes the model mismatch and rejects the update contained in the RFU file Download the correct fi
45. on the physical page one on each logical page Click Edit and the Watermark Details dialog box appears Figure 25 Watermark details Watermark Details AES r Current Watermarks Preview CONFIDENTIAL DO NOT COPY DRAFT New Delete gt Watermark Message Font Attributes none Name Aria y m Message Angle Color Diagonal Gray y C Horizontal Shading C Angle pp y Very Light l Size Options M Justified Across Page Style 72 Regular v The dialog box shows a preview image and provides options for creating a new watermark and controlling the message angle and font attributes Click OK to accept all of the changes that are made in the Watermark Details dialog box However clicking Cancel does not cancel all of the changes If you make changes to a watermark and then select a different watermark or click New all of the changes made to the previous watermark are saved and only the current unsaved changes can be canceled Current watermarks The Current Watermarks group box contains a list of available watermarks both predefined watermarks made available in the driver and any new watermarks you have created To create a new watermark click New The new watermark appears in the Current Watermarks list and in the Watermark Message edit box as Untitled until you name it The name that you type in the Watermark Message field appears in the Current Waterm
46. preview image is updated to the new image scale Each click on the scroll bar arrows increases or decreases the scale by one percent Each click on the slider bar affects the scale by 10 percent You cannot achieve an exact value by dragging the scroll bar indicator at the default Windows resolution use the scroll bar indicator to approximate the desired value and then use the scroll bar arrows to refine the value The following settings disable of Normal Size e Print Document On is selected e Pages per Sheet is not 1 Watermarks group box Use the Watermarks feature to choose a watermark create your own custom watermarks text only or edit an existing watermark The following watermarks are preset in the driver e none e CONFIDENTIAL e DO NOT COPY e DRAFT The drop down menu shows alphabetically sorted watermarks that are currently available on the system plus the string none which indicates that no watermark is selected This is the default setting Any watermark selected from this list appears in the preview image When First Page Only is selected the watermark is printed only on the first page of the document The First Page Only check box is disabled when the current watermark selection is none Software Technical Reference ENWW Color LaserJet 3500 driver features 87 Watermarks are applied to logical pages For example when Pages per Sheet is set to 4 and First Page Only is turned off four watermarks appear
47. select the Use different paper for first page check box to select different media for the first and last pages A booklet is a print job that places two pages on each side of a sheet that can be folded into a booklet that is half the size of the media type Use the Booklet Printing drop down menu on the Finishing tab to control booklet settings Printing a Booklet A booklet is a print job that places two pages on each side of a sheet and that can be folded into a booklet that is half the size of the media type Follow the instructions below for printing a booklet 114 HP Color LaserJet printing system features Software Technical Reference ENWW Note The following instructions apply only to the HP traditional PCL 6 drivers The HP PS driver supports booklet printing through Windows programs that provide booklet printing configuration settings Click File click Print and then click Properties Click the Finishing tab On the drop down menu select Print on Both Sides 3 Inthe Booklet Printing drop down menu select the type of booklet printing that you want The booklet printing type consists of the media size and the location of the binding for example Letter Left binding Printing a book Note A book is a print job consisting of at least two pages that can have a different media type for the first page front cover or last page back cover The book cover must be the same size as the inside sheets Follow these instructions fo
48. shows which printer drivers are installed for a particular print queue To determine which types of printer drivers are installed for all printer drivers open the Server Properties dialog box from the Printers folder File gt Server Properties and click the Drivers tab Using Server Properties is useful because it lists the printer driver names along with the Environment and Version information Windows NT 4 0 does not have a Drivers tab in its Server Properties dialog box Information about installed printer drivers can be obtained on Windows NT 4 0 by examining the following registry keys for Intel x86 architectures e HKLM System CurrentControlSet Control Print Environments Windows NT x86 Version 2 e HKLM System CurrentControlSet Control Print Environments Windows NT x86 Version 3 I used Microsoft Knowledge Base article 263090 to add version 3 printer drivers to my Windows NT 4 0 print server but my Windows 2000 clients are having printing problems It may be necessary to update the existing version 2 printer drivers on the NT 4 0 print server to versions that are compatible with the version 3 printer drivers Refer to the tables in the Migration strategies section of this guide If no compatible version 3 printer driver is available consider using a Windows NT 4 0 PS based printer driver XP or 2003 clients connected to print queues hosted on our NT 4 0 print servers and the clients experience intermittent hangs crashes HP s
49. simne a ai a T R 123 Print Task Quick Sets a A vad 123 DOCUMENT preview Image veias 124 Color Options Group DOX sn eioten e a A A At 124 Color Options Settings iie aa EEE ERT AE apd caer AES 124 Generalin aine E OT 124 Printer Properties Tabs E E E AAEE 125 About tab onzat Td LA E seh a a ad na aia 125 Device Settings orei a a E O A A A 126 Device Settings tab features civic ae dd ua denen ee Reeves 126 Forin to Tray ASSIQNIMOM tornillo 128 Installable ptions mita nae deed ate ain ee ict ieee eee 128 Structure and availability of the software CD ROM occoccconcococooncccnncccnonanannnnnnnnnnncnnnn narco nnncnnnnnnnnnnnns 129 AAA O 129 HP LaserJet software CD ROM Windows partitiON ccccccccoccooococcccnnnncnncnnonononononnnononarononos 129 HP LaserJet software CD ROM Macintosh partitiON c oooococconccnoccnonononononnnnnonononanacononononos 129 Availability and fulillMent ocios it tia teens 129 In DOx CD2ROMSi tard A dei aeee aaia 130 Web Ordesa lata litro e lr an 130 Web deploy Menton tia Dti 130 Printing System SO Ware ici itinere 131 Standalone driver Sanri A AAA ee A 131 Software Technical Reference ENWW 7 Point and print DUNUTES oooooocccccccccccncnnccnnccnncnnnnnnnnnnnnnnnnnnnnnn non nn nn nro nro nnnnnnnnnnnnnnnnnnnnnnnnrnaninnnne 131 Software component availability ooonnnniicinnnnnn coccnnnnnncccnccccnnnn nn EEEE 132 Software component localiZation
50. system registry To delete a Print Task Quick Set select it from the drop down menu and click Delete Software Technical Reference ENWW HP Color LaserJet printing system features 105 You can store a maximum of 25 user defined Print Task Quick Sets on a particular system If you attempt to save too many a message box appears that reads There are too many Print Task Quick Sets defined Please delete some before adding new ones Document preview image The document preview image is a color line drawn image of a page that represents graphics and text The preview image appears in the upper right corner of these Document Defaults or Printing Preferences driver tabs the Paper Quality Finishing Effects and Color tabs Switching between tabs does not change the location or appearance of the preview image When you move the mouse over the preview image the mouse cursor changes from an arrow to a gloved hand You can toggle between portrait and landscape page orientation by clicking on the image The pale yellow dimensions label that appears below the preview image reflects the selected page size The horizontal dimension is always first so the order of the numbers reverses when the orientation changes Click on the label to toggle between English and metric units 106 HP Color LaserJet printing system features Software Technical Reference ENWW Paper Options group box The settings specified in that group box apply to all of the pages of the doc
51. text StrinGs seri s road 180 Windows servers with Windows clients 0 0 0 0 eect ee eeeeeeee tere eeeeeeaeeeeeeeeeeeaaaeeeeeeeeeaaees 184 HP LaserJet for Macintosh installer splash screen dialog box text strings 192 HP LaserJet Installer dialog text strings easy install cc eeeeeeeeeeeeeeeeeeeeteeeeeeeetea 193 HP LaserJet Installer dialog text strings custom install 00 eee nnnononnnnnnonnnncccccnnons 194 Installing dialog text Stings san aa assasin daaa eia diia di 195 Installation successful dialog text Strings ooooonnonnccnnnnnnnnnconccccccnnnncannnnnccnnnnnrn nn arc rrnnnn nan 195 HP LaserJet Screen Fonts splash screen dialog text strings oo nncccccnnnnnncccnnnnnnancccccnnnnns 196 HP LaserJet Screen Fonts installer dialog text strings 1 Of 2 eeetteeeeeeeeeeeetee 197 HP LaserJet Screen Fonts installer dialog text strings 2 Of 2 00ooccconnnnnnnnnocccccccnnncnaannns 197 Installation was successful dialog text Strings ooooonccccnnnnnnicccnnnnncocncccnnnnannnnrcnnnnana nr cnn 197 HP LaserJet for Macintosh installer splash screen dialog box text strings 198 HP LaserJet Installer dialog text strings easy install oo n ocoocnnnnnicinnnnnnonccccnnnnaarccccnnnnno 199 HP LaserJet Installer dialog text strings custom install 000 0 eeeeeeeeeeeeeeee eee eeeeee 200 Installing dialog text StringS a ennaa aaa TATE o nn n rr AR ARE 201 Paper SOUrCe commands e a
52. the Systray Figure 12 System Tray Notification of Device Status and Alerts hp Device Status and Alerts x 5 Would you like to start hp Device Status and Alerts automatically the next time a Windows is restarted Yes start again after reboot No don t start automatically Cancel Software Technical Reference ENWW Technology background information 55 Double click the status icon to start Device Status and Alerts The Device Status and Alerts Tab with the Set up Status Alerts option selected is shown in the following illustration Figure 13 Device Status and Alerts Alerts tab Set up Status Alerts option p color LaserJet 35 3 hp color Lase SU Advanced Printer Settings toolbox Set up Status Alerts Set up Status Alerts Set up Email Alerts C Turn on alerts Turn off alerts Show alert when F Printer cannot print e g paper out 7 hp print cartridge is low or non hp cartridge is installed aie FT Warning device has an error but can continue Order Sunpbes fropuct Support Show alert as Product Registration M Pop up message he instant Support 7 System tray icon gp Re aros em Apply Reset Cancel The Alerts tab contains links to the following options e Set up Status Alerts e Set up Email Alerts e Administrative Settings Set up Status and Alerts The Set up Status and Alerts option allows automatic notification of printer status to an email address a mobile device or a web add
53. through a local Windows POlt coooooococccooccoccconcconconcconcnnnconnnonnncnnonancnnnnns 59 Remote firmware update through a Windows Network oooccconnnncnnonncnnnccccnananananonnnnnnrccnnnnannnnnnnno 59 Remote firmware update for UNIX SyYSteMS ooooooooccccccccconononononnnccccnananononnnnnncnonnnnn nn nn nn ra rcrnnnnnn nan 60 Remote firmware update using FTP on a direct network CONNECtION oooonnnnnninnnnnnnnconnnccccnnnnnnnno 60 Windows operating systems sssrin nieee a an raa EEIE nn nc rc nana aeaa O rana REEERE 60 Macoperating sysStOTS saa ea eee siete age Ae S A aa ATES 61 Remote firmware update using FTP through a browSer sssseessssseesrrrsssrerrrrsssrttrrrsssrrerrnsssrrrnnnne 62 Remote firmware update using Fetch Mac OS 9 x OMlY oooooccconnocooncccccccnnanannnnnncccnnnna no nana rc nnnnnnnnnos 62 Remote firmware update using the HP LaserJet Utility Mac OS 9 x only 62 Remote firmware update using the LPR COMMANA coccccoccoccccccccononnnnnccnanannnnnncnnnnn ocn n nr cnnnnn nn nn r rra 63 Using HP Web JetAdmin to download the firmware to the printer oooocoonnninnnnnonicnnncnccccnnnnnnncn nono 63 Printer messages during firmware Updat8 onoocccccccnnnccocccccccanaconnnnnccnnnan ono noc cnnnnn nn nn nn rc rnnn arar nr rca 64 Troubleshooting a firmware Update ooooccccnnnnococccccccnnnonononcncnnnn anno nc n nn nn nn nnn nn n cn rn nan nnn nr r cnn rana 65 Euro character ad 65 Printing SySteM COMPONENMS
54. to support Point and Print in a mixed operating system environment The three strategies are not necessarily mutually exclusive but can in some cases be combined or partially used concurrently to ensure that all of the client computers are served with a supportable printer driver configuration Formulating a solution based on these strategies involves examining the list of printers to be supported and the list of page description languages required for use on these printers along with other site specific migration requirements and drafting a plan by which all of the client computers can be served with a supported driver configuration Strategy 1 Use Windows NT 4 0 drivers to support all clients In this approach we seek to avoid printer driver compatibility issues altogether by isolating the Windows NT 4 0 clients and servers from newer operating systems thus running a dual printing environment temporarily This is accomplished by leaving existing Windows NT 4 0 based print servers in place to serve the existing legacy Windows NT 4 0 client base and deploying new Windows 2000 or NET print servers to support the migrated client base running Windows 2000 Windows XP or Windows Server 2003 As clients are migrated they are reconnected to the new print queues hosted on the new Windows 2000 or Windows 2003 Server print servers At the end of the migration when there are no more Windows NT 4 0 clients the Windows NT 4 0 print servers can be retired Th
55. upon historical page coverage with this supply o one percent Order the fuser kit Printing can continue until REPLACE FUSER KIT is shown or Press for help 1 Press the Select button on the printer front panel to identify which supplies should be ordered 2 Order the identified supplies Printing can continue until REPLACE SUPPLIES is reached or Press for help Order the transfer kit Printing can continue until REPLACE TRANSFER KIT is reached Press for help Press the STOP key to resume printing Performing The printer is performing a Paper Path No action necessary PAPER PATH TEST eee eel Performing A firmware upgrade is in process No action necessary Do not turn off the fsgae on pine data Software Technical Reference ENWW Technology background information 33 Control panel Description Recommended action message Powersave on The printer is in the Powersave mode Any No action necessary The printer will button press or the receipt of data will clear automatically exit Powersave PowerSave and execute the action Printing The printer is generating the configuration No action necessary CONFIGURATION Page The printer will return to the online Ready state when the page is completed No action necessary Printing The printer is generating the demo page No action necessary The printer will return to the online Ready A state when the page is completed Printing The printe
56. version 2 PCL printer drivers are not compatible with Windows XP and Windows Server 2003 If a compatible version 3 printer driver is listed in the tables in the Migration strategies section of this guide add this driver to the print server using the technique described in Microsoft Knowledge Base article 263090 216 Print server operating system migration Software Technical Reference ENWW Reference For more information about operating system migration and related topics visit the following Web sites Point and Print Technical Overview document http www microsoft com windows2000 technologies fileandprint print pointprint asp e Print Server Upgrade Migration and Interoperability document http www microsoft com windows2000 technologies fileandprint print miginterop asp e Print Migrator Utility backup restore print queues move print queues between servers http www microsoft com windows2000 technologies fileandprint print download asp e Fixprnsv exe used to identify Win2K blocked printer drivers on qn NT 4 server http support microsoft com default aspx scid KB en us 247196 amp MS Knowledge base article for installing version 3 printer drivers on Windows NT 4 0 Server http support microsoft com default aspx scid kb LN Q263090 Software Technical Reference ENWW Print server operating system migration 217 218 Print server operating system migration Software Technical Reference ENWW Index of Normal Size
57. version 3 drivers to support all clients In this approach all of the version 2 and version 3 printer drivers are installed on the print server that are necessary to support a mixed client base during the migration as is illustrated graphically in the following figure As mentioned previously these printer drivers must be compatible with one another in such a way that they store the driver configuration in a format that is common to both drivers HP has compatible printer driver pairs available for most printers and page description languages as described in the following tables The information in the tables describes the printers and specific printer driver versions that can be installed together on a server in this manner Figure 83 Using version 2 and version 3 drivers to support a mixed client base NT 4 Client 2K Client XP Client NT4 2K or NET server Adding version 2 printer drivers for NT 4 0 clients to existing print queues hosted on Windows 2000 or NET Server is typically accomplished by accessing the Sharing tab on the printers Properties dialog box and clicking on the Additional Drivers button Adding version 3 drivers for 2000 XP or 2003 clients to existing print queues hosted on a Windows NT 4 0 Server is possible but requires a special workaround that is contained in the Microsoft Knowledge Base article 263090 at Software Technical Reference ENWW Print server operating system migration 211 http support microsoft
58. was opened during printing or the door has been left open and a print job was sent to the printer A page is jammed in the multipurpose tray A page is jammed in Tray X The printer has received more data from the computer than fits in available memory The printer s USB buffer has overflowed during a busy state Close the upper rear door Press for help If the message persists after clearing all pages and exiting Help contact HP Support Press for help If the message persists after clearing all pages and exiting Help contact HP Support Note If Jam Recovery OFF some pages will not be reprinted Re send the missing pages Press for help If the message persists after clearing all pages and exiting Help contact HP Support Note If Jam Recovery OFF some pages will not be reprinted Re send the missing pages 1 Pressthe Select button on the printer front panel to continue printing Note A loss of data will occur 2 Reduce the complexity of the print job to avoid this error 3 Adding memory to the printer may allow printing of more complex pages 1 Press the Select button on the printer front panel to continue printing Note A loss of data will occur 2 If the message persists contact HP Support Technology background information 39 Control panel Description Recommended action message 41 3 UNEXPECTED Paper is loaded that is longer or shorter in 1 Load the paper a
59. 0 Windows XP and Windows Server 2003 Windows 2000 Windows XP and Windows Server 2003 For Windows 2000 Windows XP and Windows Server 2003 Driver Autoconfiguration works in the following ways e In environments that support bidirectional communication the computer communicates with the printer during installation determines the physical configuration and then configures the driver accordingly Note The bidirectional communication software that is necessary for the preceding method of Driver Autoconfiguration is included in a Typical Installation and a Custom Installation when installing a network printer in supported environments e Enterprise AutoConfiguration EAC uses bidirectional communication to provide autoconfiguration functionality for an Add Printer wizard installation over a network An Add Printer wizard installation that includes EAC is configured with the same settings as the physical configuration of the device Configuration occurs without user interaction If bidirectional communication software has been installed previously EAC is not activated and the Add Printer Wizard uses the pre existing bidirectional communication software to configure the printer driver If bidirectional communication software has not been installed EAC installs the bidirectional communication software EAC communicates with the printer and automatically matches the printer driver with the actual printer configuration EAC is activated only on
60. 0 Setup is preparing the InstallShield Wizard which will guide you through the program setup process Please wait Checking Operating System Version Note While the Preparing to Install dialog box appears the installer is decompressing files into the system Temp directory The elapsed time to complete this action depends upon the performance of your system Table 45 InstallShield Wizard dialog box text strings Title of dialog box Text in dialog box User options and descriptions InstallShield Wizard HP Color LaserJet 3500 Series Clicking Cancel cancels the Printing System Setup is preparing Installation the InstallShield R Wizard that will guide you through the rest of the setup process Please wait 156 Installation instructions Software Technical Reference ENWW Figure 48 Welcome dialog box i HP Color LaserJet 3500 Setup xj Welcome to the HP Color LaserJet 3500 Setup Wizard This wizard will help you set up your HP Color LaserJet 3500 printer Itis strongly recommended that you exit all Windows programs before running this Setup program Before continuing please read the software license agreement If you accept the terms of the software license agreement click Nest to continue If not click Cancel now to close Setup Software License Agreement Version 1 4 10 003 Copyright 2003 Hewlett Packard Installation Notes Table 46 Welcome dialog box text strings
61. 1 Supported operating SYSteMS ccc ceccecceecceeceeeceeeceeeeeeee sees eee e eee nn rra nn EEE EEEE EEEE EEEE 151 System regure meS eresian iii ido 151 FONS UP iii a EE E E SEEE A aA EEE AE EEEE cr aE a Fined 152 Basic Tomsen e iii 152 DG PAUL TOMS an ceccads Saudia ia dis de Aa e ue aAa ves iatadiadavvasvastaacedunsspaneadstacnneace 152 Installation inStrUCtiOnS cc i i i i li i a aaa ia aai 154 General installation for Windows 98 Me NT 4 0 2000 XP and 2003 154 Installing from the printing system CD ROM cocccccccccccnnnnonononnncncnnnnnnnnnnnnnrccnnnnnn nn nnn nr rr rcnnnnnn nn 154 Installing from a network or from downloaded fil8S ooooooocinnnnnndndnninicoconnnnnccccnnnnnnnannnnnrcnnnnnannnn 154 Detailed Windows installatiOD oooonnonincnnonocococococooncoonooonn nono no nonnnnoncnoncnnnnnnnnonnnonnnnnnnnnnnnnnnnnnnnnnnnnnns 154 Typical Installation dialog bOX SEQUENCE ooooonnnnncccccccnncnononanncccnnnnn anar nn cnn cnn nana n nn rr nc narran rn 154 Custom Installation didas 170 Product registration HP WebReg ooooooocccccc nnnoconocccncconanononccncnnnnnnnnnnnnnnnnna nan nn nn cncncnnnan rra rcnnnnnnnnnnns 172 Customization Utility for WiNdOWS oooooonnnnnnnnocccccnnnnnncononcccnnnnnn eet cnn cnn EEEE nr 181 SISAL installer id ia arama 181 Customized silent instaleT iscsi a ad a aada 181 HP preconfiguratiON ooooonnnnccccnnnnnnncccnnccnnnnnnnnnnn ono n cn nn non cnn n nn nn nar nr an nn n
62. 20 and later and P UX RElease 11 00 and later in both 32 and 64 bit configurations on all HP 9000 computers are Open Group UNIX 95 branded products Microsoft R MS DOS R Windows R and Windows NT R are U S registered trademarks of Microsoft Corporation Netscape and Netscape Navigator are trademarks or registered trademarks of Netscape Communications Inc Pentium R is a registered trademark of Intel Corporation TrueType TM is a U S trademark of Apple Computer Inc UNIX R is a registered trademark of the Open Group Table of Contents List of tables List of figures 1 Purpose and scope INTO UC Oia id A A A a Gai 15 HP Color LaserJet 3500 series printer MOdeIS ooooooooooccooncooocooocooncnoncnoncnoncnnnnnnnnonnnnnnnnnnnonnnnnnnnnnnnnnnnnnnos 16 2 Software description INtrOU CON oninia a aiaa eadi a aaa a aaa ai 17 Supported operating SYStOMS ccc ceeeeeseeeseecseeceeecaaeeaecaaecaeecaeecaeceeeeaeeeceeeeeeeeeeeeeeeeeeeseeeeeeeeeeeeeeseeeeeeess 17 Additional operating EnvirONMent cece cece etter eee nner nn rc cnn nan nn nn nn nr cnn rana nr rr rra rr a TAR 17 Technology background information cere eter een eee EENE 18 HP LaserJet printer drivers iss saccucisissadtenasasssdacdcadcaanenchduacasnananaddvaetans alaridos sli 18 HP LaserJet user docUMentatiON ooooocccccciccccccnccnnnnnnnnnnnnn cece ecaeecaeeaaaeaaaeaaecaaecaecaeecaeeeeeeeeeeeeeeeeeeeeeeeneess 18 Adobe R Acr
63. ANGED alternates with To continue press 79 XXXX PRINTER ERROR alternates with To continue turn off then on 42 No system was found Scan buffer error A non volatile storage device is full Press to clear the message Printing can continue but there could be unexpected behavior X Description1 for removable disk flash or hard 0 for onboard NVRAM A non volatile storage device is full Press to clear the message Printing can continue but there could be unexpected behavior X Description0 for onboard NVRAM1 for removable disk flash or hard One or more printer settings saved in the non volatile storage device is invalid and has been reset to its factory default Press to clear the message Printing can continue but there could be unexpected behavior A critical hardware error has occurred Technology background information 1 Turn the printer off and then back on 2 If the message persists contact HP Support 1 Turn the printer off and then back on 2 If the message persists contact HP Support 1 Press to continue 2 For 68 0 errors turn the printer off and then back on 3 If a 68 0 error persists contact HP Support 4 For 68 1 errors use the HP Web Jetadmin software to delete files from the disk drive 5 For 68 1 errors that persist contact HP Support 1 Press to continue 2 If the problem persists contact HP Support 1 Press to continue 2 Turn the printer off and t
64. Color LaserJet 3500 printer system consists of two partitions one for installation using Windows operating systems the other for Macintosh operating systems The files include documentation files and files that are required to install and uninstall the printing system components HP LaserJet software CD ROM Windows partition Note The root directory in the Windows partition of the printing system CD ROM contains the AUTORUN EXE file and the SETUP EXE file as well as the following directories e Fonts e Setup e XP_2000 This is also where the files reside for Windows Server 2003 e Other directories for the languages that are on the printing system software CD ROM The printing system files for each language reside in the following directories Drivers directory e Manuals directory Reader directory File layouts differ by language for the European and Asian versions of the software CD ROM To view the files insert the HP Color LaserJet 3500 printing system software CD ROM right click Start click Explore and then select the CD ROM drive HP LaserJet software CD ROM Macintosh partition The files contained in the Macintosh partition of the HP LaserJet software CD ROM are grouped by language and reside in the following directories e Root directory e HP LASERJET INSTALLERS for Macintosh operating systems e PDF for guides and manuals File layouts differ by language for the European and Asian versions of the softwar
65. EA EEN 85 Resizing options group DOX ee cee teeter rr i inn nn kidini ninina rn nn nr rra nn n nn rn nr nr rr nn nn nr rn rr NAANA 86 Print Document On Sessa ii 86 Scale to FOO ici aa o did 86 Yo of Normal SIZQOPUON iiccistssaidtccatenertudslabadadatedetishblbdd saasdeeesbalabbdaacdeeedcnanh baad dadcdeausiubaddadbaaeeedcias 86 Watermarks group DOX 1 0 ieee tr nner rete aaae eter eee eeeaaaaeeeeeeeeeeeeiaaeeeeeseeeeeenaaas 87 Current watermarks iaaa a i Aa a a a iaa aa a sagdadadeaanaadenaddeanae 88 Watermark message iii nena EA EE ERTE 89 Message angle pisaraa MAAA rias 89 A adnaniirna tans aria Adan tunai Andan ANE NEERA Ea aad ANNAE edad TAANA P Iida da Ni 89 Font attribUtes occ i i i a aaa iaa 89 e d ade E E RA TAE AE padded aed aes ea aaie 89 RR A AT 89 O 90 SI ZO ao a a senaccveanstasawsaes E sues aieetalaw E E A 90 Detfaultisettings inid n EEEE NEEE 90 Basics tab features oriol 91 Print Task QUISAS ui dd eee a ade ashes 92 A edecanachdeccadecanshacencdluaeaswadencadadenlsvansnadeseanns dus atudsuaantiecdiededennndsasaadcdexsnedacadenencente 92 Page O iii e ias 92 COPIOS sssaadadactacssanandchcccatavsannad cactvecses aiea oeaio a aaa aa a 92 Software Technical Reference ENWW 5 COPY COUNT bia ae te het eit in rear she at cake da tan o A 93 Collated A eect eee este tin a ea See ieee 93 DOCUMENT preview IMAGE t22c2hcccssdedadeceeiaashiceddeciasgatedececesdsdetanancertasuedddaceesstetstitarterisieddveleesstesitess 93 Golor tab fea
66. EXTENSIONS PRINTER DESCRIPTIONS for Mac OS 8 6 9 x LIBRARY PRINTERS PPDS CONTENTS RESOURCES LANGUAGE LPROJ for Mac OS X e the HP LaserJet Utility an HP printer utility that is installed in the HP LaserJet folder of Mac OS 8 and Mac OS 9 The HP LaserJet Utility provides configuration and management support for PS Online Help an HTML based printer and utility help that can be viewed through a browser or in the Macintosh OS Help Center English only e install notes Software Technical Reference ENWW Printing system components 69 Additional productivity tools HP Web Registration You can use this component to register your HP Color LaserJet 3500 series printer on the HP Web site or through e mail After you have successfully installed the software the installer prompts you to register your HP Color LaserJet 3500 printer Also you can gain access to HP Web Registration from the HP Color LaserJet 3500 software CD ROM by clicking Register Product You can choose to complete the online registration at that time or later If you want to register your printer later click Register Product from the HP Color LaserJet 3500 program group when you decide to complete your registration HP Web JetAdmin Use HP Web JetAdmin to manage HP Jetdirect connected printers within your intranet by using a browser HP Web JetAdmin is a browser based management tool and should be installed only on the network administrator s computer When it is
67. F UNVR68W TTF UNVR57W TTF UNVR58W TTF Univers Condensed Medium Italic UNVR55W TTF UNVR56W TTF Univers Medium Italic Software Technical Reference ENWW Font support 153 Installation instructions General installation for Windows 98 Me NT 4 0 2000 XP and 2003 General installation instructions for the Windows 98 Windows Me Windows NT 4 0 Windows 2000 Windows XP and Windows Server 2003 operating systems are similar If the HP Color LaserJet 3500 series printer is connected through a file or print server the HP Color LaserJet 3500 printing system software must first be installed on the server before being installed on any client systems If the HP LaserJet printing system software is not first installed on the server then bidirectional communication some Driver Autoconfiguration methods and Device Status and Alerts are not available to the client systems For Windows NT 4 0 Windows 2000 Windows XP and Windows Server 2003 administrator rights on the system are necessary to install the software When the HP Color LaserJet 3500 printing system installer runs the HP LaserJet uninstaller is always added to the system Installing from the printing system CD ROM Follow these instructions to install the HP Color LaserJet 3500 printing system from the CD ROM that came with your printer 1 Close all programs that are open on your computer 2 Insert the CD ROM in the CD ROM drive Note If your CD ROM does not start automatica
68. Jet utility for configuration OR Select Printer USB and then click OK 3 Click Change in the USB Printer Selection area Select the USB printer in the Printer Selection window and then click OK 5 Click Auto Setup to attempt to match a PPD file and USB driver to your printer If Auto Setup fails click Change Scroll through the list of printers select HP Color LaserJet 3500 and then click Select 6 Click Create Uninstalling the Macintosh printing system To uninstall the Macintosh Printing System select the Uninstall option from the drop own menu in the Install dialg box and follow the onscreen prompts In box disk layout The Macintosh Printing System consists of one file the HP LaserJet Installer Integrated installer program Software Technical Reference ENWW Uninstalling the Macintosh printing system 191 Mac OS Classic installation This section provides information about the various installation dialog box sequences for the Mac OS Classic Main Install dialog box sequence This subsection provides information about the Macintosh installation dialog box sequence for the Easy Install the typical installation option Figure 68 HP LaserJet for Macintosh installer splash screen dialog box hp laserjet This installation was created with Installer VISE from Hindw ision Software Table 67 HP LaserJet for Macintosh installer splash screen dialog box text strings Title of dialog box Text in dial
69. LaserJet 3500 PRN File driver 24 bit sRGB UTF 8 encoding for PJL Job Accounting Table 22 Driver support for job accounting feature Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 Driver type DMC Config Editor HP HP host based H Mac host based driver host based host based unidriver i Job Accounting X X X Unicode for Job Accounting Born on Date X X PJL DMINFO fo Born on Date PJL TIMESTAMP 138 Driver feature comparison in various operating systems Software Technical Reference ENWW X Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 Driver type DMC Config Editor HP HP host based HP Mac host based driver host based host based unidriver driver driver Born on Date DeskJets Job by Job sw CT Send User X Name with every Job Connectivity Table 23 Driver support for connectivity Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 Driver type DMC Config Editor HP HP HP Mac host based host based host based host based unidriver driver driver driver Direct Connect X X X X X via USB Bidirectional Communication Table 24 Driver support for bidirectional communication Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 Driver type DMC Config Editor HP HP HP Mac host based host based host based host based unidriver driver driver driver Enterprise X Autoconfigurati on EAC New OOo RA USB Direct X Conne
70. LaserJet 3500 is installed This may take several minutes Status bar indicates progress of Installation Software Technical Reference ENWW Installation instructions 167 Figure 59 Finish dialog box va HP Color LaserJet 3500 Setup Finish Your HP Color LaserJet 3500 has been successfully installed IV Print Driver Test Page Y Check for Web Updates IV Register Product Table 57 Finish dialog box text strings Title of dialog box Text in dialog box User options and descriptions Your HP Color LaserJet 3500 has Clicking Finish completes the been successfully installed Installer process Print Driver Test Page option box Check for Web Updates option box Register Product option box 168 Installation instructions Software Technical Reference ENWW Figure 60 Test Page dialog box Test Page ra invent hp color LaserJet 3500 A test page is now being sent to the printer Depending on the speed of your printer it may take a minute or two before the page is printed The test page briefly demonstrates the printer s ability to print graphics and text and it provides technical information about the printer driver If the test page printed click OK If the test page did not print click Troubleshoot Troubleshoot Table 58 Test Page dialog box text strings Title of dialog box Text in dialog box User options and descriptions Test Page hp color LaserJet 3500 Clicking OK
71. Method setting specifies how to print your color graphics The following options are available e Disabled is the default setting e ICM Handled by Host Systemcauses the calculations for color matching to be performed on the host computer before it sends the document to the printer e ICM Handled by Printer calculates the color matching on your printer In this case a set of rules for mapping the colors is created and downloaded to the printer which must be PostScript level 2 emulation or higher The printer uses these rules to adjust colors in the document ICM Intent This control specifies how color images are created to produce the best looking image on the printed page The following options are available e Graphics is the best setting to use if you are printing a chart or using fully saturated bright colors e Pictures is the default setting Use this setting to maximize the contrast for photographs or pictures where the colors blend together e Proof is the setting to use if your document uses a color that you need to match exactly and you are sending the document to a printer that has that specific color of ink e Match allows you to preview the color settings from another printer Document Options The Document Options settings contain the following controls e Advanced Printing Features e Printer Features e Layout Options Advanced Printing Features When the Advanced Printing Features setting is Enabled metafile spoo
72. OM by navigating to lt language gt Manuals Technology background information Software Technical Reference ENWW In accordance with the Americans with Disabilities Act ADA Hewlett Packard provides readable onscreen versions of the User Reference Guide for the HP Color LaserJet 3500 at http www hp com support clj3500 A hyperlinked screen readable version of the User Reference Guide for the HP Color LaserJet 3500 is available on the printer software CD ROM To view the user guide navigate to the lt language gt folder for your language and then to the Manuals folder There open the file with this file name LJ3500_USER_REFERENCE CHM HP Color LaserJet 3500 printing system install notes The HP Color LaserJet 3500 Printing System Install Notes are available on the HP Color LaserJet 3500 printing system software CD ROM The install notes file name LJ3500_INSTALL_NOTES RTF contain important information about printer features instructions for installing the printing system software and technical assistance To view this text file from the HP Color LaserJet 3500 software CD ROM click printer documentation on the main screen of the CD ROM and then click install notes You can also gain access to the file by inserting the CD ROM into the CD ROM drive navigating to lt language gt and then clicking the file name LJ3500_INSTALL_NOTES RTF When you have the file open in Wordpad you can click File and then click Save As to save a c
73. OS X system please be patient The installer must perform an initial search of the computer for up to 1 minute During this time the installer might appear to be stalled If you want to use the HP LaserJet utility Mac OS 9 x only by using a USB connection to configure Apple Talk Zone or to name your printer you must select Custom Install and then select HP USB and all of the other applicable components Installing the HP USB components requires that you restart your computer If you do not want to use the HP LaserJet utility continue with the following Easy Install instructions When software installation is complete click Quit Choose one of the following options to finish setting up your printer Set up a USB direct printer connection with Mac OS 9 x Set up an AppleTalk networked printer with Mac OS 9 x Set up a printer with Mac OS X To set up an AppleTalk networked printer with Mac OS 9 x PO NS Open the Chooser from within the Apple Menu Click LaserWriter 8 on the left side of the Chooser dialog box Click the appropriate Zone to select it if required Click your printer name from the list that appears on the right side of the Chooser dialog box and then click Create To set up a printer with Mac OS X Poo NS In the Applications folder open the Utilities folder and then run the Print Center Click Add in Mac OS X 10 2 or Add Printer in Mac OS X 10 1 From the top pop up menu select the appropriate connection type fo
74. P key A new supply has been installed that is not made by HP This message is displayed until an HP supply is installed or the Select button on the printer front panel is pressed The printer has detected that a non HP supply is currently installed and the Select button on the printer front panel override was pressed The identified print cartridge is nearing the end of its useful life The printer is ready and will continue for the estimated number of pages indicated The fuser is near end of life The printer is ready and will continue for the estimated number of pages indicated More than one supply item is low The number of pages remaining for the transfer unit has reached the low threshold and the SUPPLIES LOW setting in SYSTEM SETUP is set to STOP The printer has paused If you believe you purchased an HP supply please call the HP fraud hotline at 1 877 219 3183 Service or repairs required as a result of using non HP supplies is not covered under HP warranty To continue printing press the Select button on the printer front panel The first pending job will be cancelled If you believe you purchased an HP supply please call the HP fraud hotline at 1 877 219 3183 Service or repairs required as a result of using non HP supplies is not covered under HP warranty Order the identified print cartridge Printing will continue until REPLACE lt COLOR gt CARTRIDGE is shown Estimated pages remaining is based
75. Pages The Information tab of HP Advanced Printer Settings with the Device Status option selected is shown in the following illustration Figure 9 Advanced Printer Settings Information tab Device Settings Options ca invent olor LaserJet 3500 DOT4 001 hp color LaserJet 35 Back to toolbox p ot Advanced Printer Setting Device Status Device Status Powersave On Dg Pause Resume Button i Continue Toners remaining Black Print Cyan Print Cartridge Magenta Print Yellow Print vai 20 90 pr 98 98 Image Transfer Kit Image Fuser Kit 100 99 Input Output Status Size Type TRAY 1 LETTER GLOSSY 75 105 G M2 TRAY 2 LETTER PLAIN TRAY 3 LETTER PLAIN STANDARD OUTPUT L I0K NA NA spabiltt Printer Serial Number 2000000000 Firmware Datecode 20030519 0 028 0 1 TRAY 1 100 Sheets 2 TRAY 2 250 Sheets 3 TRAY 3 500 Sheets Software Technical Reference ENWW Technology background information 50 The Information tab of the HP Advanced Printer Settings contains links to the followig options Device Status This page provides current status information about your printer Configuration Page This page provides information about the configuration of your printer Supplies Status This page provides information about the print cartridge and the total pages printed and the serial number of the printer Event Log This page provides information about reported printer errors Devic
76. Paper Quality Finishing Effects Basics Color Print Task Quick Sets Default Print Settings Delete F Use Different Paper for Other Pages Size is Letter y _ 850x11 00in Custom Source is Print Quality Automatically Select y Compression Type is Automatic v Plain bal ca Hee Cancel Help Software Technical Reference ENWW HP Color LaserJet printing system features 103 Default Print Settings When you select Default Print Settings nearly all of the settings are restored to the combination that existed after the driver was installed the original settings However if the attribute combinations that are associated with watermark definitions custom paper sizes or the User Guide Print Settings quick set have been changed or deleted the original settings are not restored Type a new Quick Set name here appears in the Print Task Quick Sets menu automatically if no other driver settings have been changed since the driver was installed or if all of the driver settings match the original settings Otherwise the setting in the Print Task Quick Sets menu is the same label that appeared when you last closed the printing Properties dialog box by clicking OK The following table shows the default settings for Print Task Quick Sets See the HP Driver Preconfiguration section of this document for information about preconfigurable driver settings Table 15 Print Tas
77. Rotate by 180 degrees check box there is no change in the preview image 84 Color LaserJet 3500 driver features Software Technical Reference ENWW Effects tab features Use the Effects tab to create unique paper effects such as scaling and watermarks The following illustration shows the Effects tab Figure 23 Effects tab hp color LaserJet 3500 Default EE Paper Quality Finishing Effects Basics Color Print Task Quick Sets Type new Quick Set name here Resizing Options TF Print Document On i etter 100 of Normal Size 8 50 x 11 00 in a E Watermarks none S g first Rage dmy Cancel Help The Effects tab contains the following controls e Print Task Quick Sets group box Resizing options group box e Document preview image e Watermarks group box Print Task Quick Sets The document preview image is a color line drawn image of a page that represents graphics and text The preview image appears in the upper right corner of these Document Defaults or Printing Preferences driver tabs the Paper Quality Finishing Effects and Color tabs For more information about the document preview image see the Paper Quality tab features section of this document Software Technical Reference ENWW Color LaserJet 3500 driver features 85 Resizing options group box The Resizing options group box consists of the following controls e Print Document On setting e Scale to Fit o
78. W Print server operating system migration 207 created the print queue configuration there is no problem reading this configuration and all of the print jobs functions as expected However when a Windows 2000 Windows XP or Windows Server 2003 client makes a connection to this shared printer on the Windows NT 4 0 print server it is vended the added version 3 printer driver In this illustration the version 3 printer driver is not written to be able to correctly interpret the data structure which stores the print queue configuration and this does have an impact on printing functionality because the version 3 printer driver on the Windows 2000 Windows XP or Windows Server 2003 client does not see all of the installed options as they are configured in the version 2 printer driver on the print server Figure 80 Mixed driver version compatibility Version 3 driver Ver3 cannot understand 5 the po queve configuration on the server because it is not compatible with vers Win 2K XP client the version 2 driver that the server is running v duplexer gt ii stacker lt Driver Merz Y hard disk Config v duplexer 208 v stacker NT 4 0 Server Win NT 4 0 client Symptoms of driver incompatibility in a mixed OS environment There is no single set of symptoms to be seen when client and server printer drivers are not compatible but common symptoms include the clients not being able to see the proper queue configurati
79. a question mark Use this special cursor to select a control and the pop up Help window for that feature appears e Press the F1 key and the Help window for the currently selected control appears Context sensitive Help Press the Help button on a driver tab or in a dialog box and context sensitive Help appears Constraint messages Constraint messages are unsolicited messages that appear in response to specific actions you take These messages alert you to selections that are illogical or impossible given the capabilities of the printer or the current settings of other controls For example if you click Print on Both Sides and then change the paper type to transparencies a message appears asking you to resolve this conflict Figure 17 A typical constraint message with an OK button Feature Tip Xx i To use this feature turn off the Print Document On option see Effects tab ox Whenever a constraint message appears with the OK or Cancel button the interpretation of the button is as follows e Clicking OK accepts the change that was just made and the driver then resets the conflicting control to a setting that is compatible with the new value e Clicking Cancel rejects the change that was just made and the control returns to its previous value 74 Color LaserJet 3500 driver features Software Technical Reference ENWW Bubble Help Bubble Help features a graphical icon that resembles a cartoon speech bubble with a lowerc
80. ady to begin the upgrade process Launch the HP LaserJet Utility Technology background information Software Technical Reference ENWW Note Click Select Printer and locate the printer you would like to upgrade on the network Select the printer on the right side of the dialog box and click OK An information dialog box for the HP Color LaserJet 3500 printer appears On the left side of the information dialog box click Files A dialog box appears that allows you to choose a file to be downloaded to the printer Click Select File Locate the 3500fw rfu file on your hard disk and click the file name to highlight it Then click Select The Files dialog box updates showing the 3500fw rfu file under File to download Click Download The HP LaserJet Utility starts downloading the file to the printer A progress bar keeps you updated on how much of the file has been downloaded While the file is downloading the RECEIVING UPGRADE message appears on the control panel display on the printer After the file has downloaded to the printer the PERFORMING UPGRADE message appears on the control panel display The printer automatically turns off and then turns back on again after processing the upgrade After the printer has turned on again and finished initializing print a configuration page to verify that the new firmware has been installed Press 2 2 on the printer control panel to print a configuration page See the Determining the current leve
81. also in the list then the number increases until the name is unique Message angle Use the controls in the Message Angle group box to print the watermark in different orientations in relation to the page s text The settings are Diagonal Horizontal or Angle custom The default is Diagonal All three settings automatically center the watermark string within the page the selection of a particular setting affects only the angle of the string placement Diagonal places the text along a line that spans the lower left to upper right corners of the page Horizontal places the text along a line that spans the mid left and mid right edges of the page Angle places the text at the specified angle across the page Options Justify across Text check box Font attributes Use the controls in the Font Attributes group box to change the font and the color shading size and style of the font Name The Name drop down menu lists TrueType fonts that are currently installed on the system The default is language dependent Color The Color drop down menu lists the fixed unalterable color choices for the watermark The color options are e Gray e Red e Yellow e Green e Cyan e Blue e Magenta Software Technical Reference ENWW Color LaserJet 3500 driver features 89 Shading The following range of shades is available from the Shading drop down menu e Lightest e Very Light default e Light e Medium Light e Medium e Medium Da
82. alternates with For help press INSTALL FUSER For help press The fuser is either not installed or not correctly installed in the printer INSTALL SUPPLIES At least one supply item is missing or is For status press the not correctly seated in the printer and Select button on the another supply item is missing incorrectly placed out or low Insert the supply item or make sure the installed supply item is fully seated The transfer unit is either not installed or not correctly installed in the printer printer front panel INSTALL TRANSFER UNIT alternates with For help press Software Technical Reference ENWW A color cartridge is installed in an incorrect slot or the cartridge is the wrong type and Press for help or See Changing print cartridges for more information Press the Select button on the printer front panel and then press for help No action necessary No action necessary Press for help or See Changing print cartridges for more information Press for help or See Replacing the fuser and pickup roller for more information Press the Select button on the printer front panel and then press for help Press for help or See Replacing the transfer kit for more information Technology background information 31 Control panel Description Recommended action message LOAD TRAY X lt TYPE gt lt SIZE gt alternates with To use another tray press
83. and the Select supply please call the HP fraud hotline at IN USE button on the printer front panel override 1 877 219 3183 was pressed i i i alternates with p Service or repairs required as a result of using non HP supplies are not covered under HP warranty UNSUPPORTED The data on the DIMM is not supported Press the Select button on the printer front DATA ON although the DIMM itself may be panel to clear this message lt FS gt DIMM IN supported or SLOT X Press SELECT to continue printing alternates with Ready To clear press the Select button on the printer front panel USE TRAY X The printer is offering a selection of 1 If desired use the up and down arrow lt TYPE gt lt SIZE gt alternate paper to use for the print job buttons on the printer front panel to highlight a different size or type and then press the Select button on the printer front panel to select the size or type 2 Press the Back arrow button on the printer control panel to return to the previous size or type See Configuring trays for more information Wait for printer Settings have been changed before the No action necessary to reinitialize printer automatically restarts or external device modes have changed 10 92 YYSUPPLY The printer cannot read or write to at least 1 Open and close the front door MEMORY ERROR One print cartridge memory tag or atleast 2 If the error persists contact HP Support one memory tag is miss
84. arks group box in the Watermark Details dialog box and in the Watermarks group box on the Effects tab To name the new watermark type the selected watermark text in the Watermark Message edit box To delete a watermark select the watermark in the Current Watermarks list and click Delete A warning appears asking whether 88 Color LaserJet 3500 driver features Software Technical Reference ENWW Note you are sure you want to delete the selected item Click Cancel if you want to keep the watermark Click OK to delete the selected watermark You can have no more that 30 watermarks in the Current Watermarks list at one time When you reach the limit of 30 watermarks the New button is disabled and a Bubble Help message appears that explains why the button is disabled and how to enable it To edit an existing watermark select the watermark in the Current Watermarks list If you change the Watermark Message for that watermark you are in effect creating a new watermark Watermark message The Watermark Message is also the name that identifies the watermark in the Current Watermarks list except when more than one watermark has the same message For example you might want several different watermarks with the message DRAFT each with a different font or size When this occurs the string is appended with a space a pound sign and a number for example Draft 2 When a number is added the number two is used first but if the resulting name is
85. ase i in it representing the international symbol for information The following illustration shows Bubble Help icons on a driver tab Figure 18 A property page with Bubble Help icons hp color LaserJet 3500 Default AX Paper Quality Finishing Effects Basics Color gt Print Task Quick Sets Type new Quick Set name here gt Document Options Correct Order for Rear Bin ido Frinton Both sides Marvell Layouts 8 50 x 11 00 in fi y Pages Per Sheet To Print Page Borders Page Ordenis m Rotate T Rotate By 180 Degrees 1 Cancel Help The bubble typically appears next to a disabled control although it can also accompany an enabled control if there is an important note concerning its use Moving the pointer over the bubble changes the arrow to a gloved hand which indicates that the area underneath the pointer is selectable When the bubble is selected by using either the mouse or the keyboard a message box appears that contains a brief explanation about why the control is disabled and what can be done to enable it If the control is not disabled the message is a tip or a precaution you should be aware of when using that particular feature Software Technical Reference ENWW Color LaserJet 3500 driver features 75 Paper Quality tab features Use the Paper Quality tab to specify the size type and source of the media as well as to define a custom paper size If
86. aserJet 3500 User Reference Guide for the X X X Ke a TS HP Color LaserJet 3500 series printer Install X X X X E a YY 0 A o HP Jetdirect Guide Mac PS Driver Help for MacOS 8xony x Help systems PS Fonts 1 Supported as a standalone utility 2 The Windows 2000 Windows XP and Windows Server 2003 HP unidrivers have no Update Now button but autoconfiguration is supported over the network using TCP IP and IP IPX protocols i x lt 3 This information also applies to Windows Server 2003 Software Technical Reference ENWW Structure and availability of the software CD ROM 133 Software component localization The following table provides localization information about the HP Color LaserJet 3500 printing system software The information in this table does not necessarily reflect in box solutions Components that are not available in any given language are supported in English Table 19 Software component localization by language A I Pea a aa P ld i Fa system PS PPD 9x 4 0 X X X X X X X X X X X 2000 XP na ad oa AO Printer Status and 9x 4 0 Alerts 2000 XP e eee PS eee Macintosh LJ ican Utility eee Install ee eee PCL6 sia 4 0 2000 XP Printing System 9x 4 0 Install Notes 2000 XP 2003 Common 9x 4 0 Windows instater 2000 Web JetAdmin 4 0 2000 J x p Px x x pe Tek Web JetAdmin 4 0 2000 El al a al ll a HP Embedded 9x 4 0 Web Server 2000
87. ask Quick Sets meieri ea A ete Ae ee 102 Default Prini Setingan a EE E EA AE 104 User Guide Print Seting tic ic 105 Type new Quick Set name Nere cciccceesseccceeneteteeteeesececacneeanaertessacaseceneneetesessaceetetenteenensetaeee 105 DOCUMENT previeWw IMAGE wnnc sieeevadiecdeee lulabedecedes iaa 106 Paper Options Group BOX ates ceva cesta civancde a ae cheats 107 First Page OPllOnis AO E E O E dia 108 Use different paper Check DOX oooooccccccccccccccccconooononnnnnnonnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn mann nnnnnnnnnns 108 Size iS drop down MNU iiei cece eee ee eect ete cece eee aeee a a i a ereed asrina 108 Source is drop dov MEU aee e a aa ii EE A E aaa 109 Type s drop downi Men s inean a a eee eee 109 Other Pages Options acre T A as ia E AO EAA NE 110 SOUFCE is drop down Men s e A ee A aa 110 TYPES drop dowi MA Oia 110 Using the First Page and Other Pages Opti0MS oooococninnnccccoccnnnoconccn nana nonannn o nana nora nn nn r rra 110 Back Cove mOptlOns i a a tiara 111 Add a blank cover option Check DOX oooococccccncccconcconoonconconnnnnnnnnonnnnnnncnnnnnnnnnnnnnn nn nnnnnnnnncnnnninnnos 111 Source is drop JOW Melero teatschiandshdttesacesatal ee ada cian 111 TYperts drop down men sort t o ti tt A aS 111 Finishing tab Teatres oina a a canes a dea 112 Print Task Quick Sets group DOX cece ttt eee reenter eee eter eet n nn nrnn rc nn nan nn nrcnnnninnnnns 112 Software Technical Reference ENWW Doc
88. ation Mac Table 78 HP LaserJet Installer dialog text strings custom install Title of dialog box Text in dialog box User options and descriptions hp LaserJet Installer Custom Install drop down menu Select the install location using the Printer Dialog extensions OS X ea a dop donn menu Printer Descriptions OS X if the desired location is different a from Mac Printer Descriptions Classic Scloc which othe available hp LaserJet Utility Classic components to install by using the Install Notes Classic check boxes in the list hp LaserJet Help Classic Click Read Me to open the Installer Disk space available conditional eadme file Click Install to start the installation Approximate disk space needed s conditional on the selected disk Install Location Items will be Click Quit to quit the Installer installed on the disk Mac without making any changes to the system Install Location drop down menu Quit button Install button default option 200 Mac OS X installation Software Technical Reference ENWW Figure 79 Installing dialog box Installing Items remaining to be installed 286 Installing HP LaserJet 00M Series stop Table 79 Installing dialog text strings Title of dialog box Text in dialog box User options and descriptions Items remaining to be installed This dialog box shows installation conditional number progress No action is requ
89. bar and a main content area Selecting one of the category tabs causes the corresponding left aligned navigation bar to appear The left aligned navigation menu includes links to content appropriate for that tab The main content area displays information and options in response to navigation tab selections or from selections in the menu bar See the following sections for more information about each tab or area Top banner Status Tab Troubleshooting Tab Alerts Documentation Tab Other Links in Other Links Top Banner The top banner has an HP logo Next to the HP logo the title of the page appears followed by the product name and a copyright notice The top banner is the same for all Toolbox Web pages The HP logo contains a link to http www hp com Technology background information Software Technical Reference ENWW Status tab The Status tab with the Device Status setting selected is shown in the following figure Figure 1 Toolbox Status tab Device Status option lor LaserJet 3500 DOTS O01 hp color LaserJet 3500 Advanced Printer Settings ca invent About toolbox toolbox Device Status Supplies Status Se ae Pia toolbox Links Selecta device Device Status Powersave On 9g Pause Resume Button oe Continue Toners remaining Black Print Cyan Print Cartridge Magenta Print Yellow Print on 98 98 Es 96 E 98 Image Fuser Kit 99 Image Transfer Kit 100 Input
90. ce to use the autoconfiguration utility and is then shut off The files required to install EAC remain on your system Note When you use the Add Printer wizard to install drivers you must select the HP LaserJet model that corresponds to your printer The Add Printer wizard installs the driver using the correct settings for the model without communicating with the printer If you do not select the model that corresponds to your printer the driver settings do not match the actual printer HP Driver Preconfiguration is a software architecture and set of tools that permits HP software to be customized and distributed in managed corporate printing environments Using HP Driver Preconfiguration information 22 Technology background information Software Technical Reference ENWW technology IT administrators in corporate and enterprise environments can preconfigure the printing and device defaults for HP printer drivers before installing the drivers in the network environment For more information see the HP Driver Preconfiguration Support Guide which is available at http www hp com support clj3500 Windows 9 x Windows Me and Windows NT 4 0 For Windows 98 Windows Me and Windows NT 4 0 Driver Autoconfiguration works in the following ways Note In environments that support bidirectional communication the computer communicates with the printer during installation determines the physical configuration and then configures the driver acco
91. cessary lt JOB NAME gt but is not yet picking pages When paper motion begins this message will be replaced by a message that indicates which tray the job is being printed from Processing The printer is actively processing a job No action necessary lt JOB NAME gt from the designated tray alternates with from tray X 34 Technology background information Software Technical Reference ENWW Control panel Description Recommended action message Ready The printer is online and ready for data No No action necessary Diagnostics mode Status or device attendance messages are alfeimiates with pending at the display To exit press Cancel Job key Ready The printer is online and ready for data No No action necessary status or device attendance messages are pending at the display Receiving A firmware upgrade is in progress Do not turn the printer off until the printer P Ga 2 RELOAD TRAY X The transparency currently loaded might CAUTION TRNSPRNCY not be supported Use only transparencies specified for use lt SIZE gt with HP Color LaserJetprinters Non compatible transparencies can damage the printer See the HP LaserJet Printer Family Print Media Specification Guide alternates with Verify transparency meets specification 1 Remove all non compatible transparencies from Tray X 2 Load compatible transparencies in Tray 1 REMOVE ALL The printer is executing a Component Test Remove all print cartridge
92. check box selected and the target size specified as Letter Figure 24 Preview images Legal on Letter Scale to Fit off left and on right 86 ma 8 5 by 11 inches 8 5 by 11 inches When the size for which the document is formatted that is the logical size differs from the target size the preview image uses a dashed gray line to show the boundaries of the logical page in relation to the target page size of Normal Size option The of Normal Size option provides a slider bar to use for scaling the percentage setting The default setting in the entry box is 100 percent of normal size Normal size is defined as the paper size that is selected within the driver or what the driver receives from the software program if the software program does not negotiate the paper size with the driver The driver scales the page by the appropriate factor and sends it to the printer Color LaserJet 3500 driver features Software Technical Reference ENWW The limits of the range are from 25 percent to 400 percent and any values outside the range are adjusted to those limits as soon as the focus is removed from the control that is when the Tab key is pressed or another control is selected Any change to the scale also changes the page preview which increases or decreases from the upper left corner of the preview The slider bar controls the scale directly The value in the edit box changes as the scroll bar indicator is dragged and the
93. cocccccccconaonnncnonononnnnn o nnnnnrcnnnnn nano 158 Printer Connection dialog DOX ooooooconccnnccccconaconanncnnnccccnnnano non TT rc cnn naar rr rn rn rr rra 159 Connector Type dialog box xvii a ieee 160 Model dial0g DOX oreo sit shacesantenhe it dea dicta 161 Installation Type dialog DOX i cisco ails acini i a aa nl ihe dad 162 Printer Name dialog DOK siera re sanra A aa dai 163 Printer Sharing dialog DOK ecnin oriri dc ae i i oii ties 164 Printer Location and Comment dialog DOX oooooooooccccccccccnnonononannnoncconanana no nn n rca rc cnnnnnnn nan 165 Ready to Install dialog DOZ esthane aas dana ane 166 Installing HP Color LaserJet 3500 dialog DOX ooooooocccccnnnnncccccocnnononcnnano nano ronnnan ona nar nn 167 Finish dialog bOX 2 aiee chee dade i tole 168 Test Page dialog DOK Arena detuetatedeleeetincede EE E E bt 169 Installation type dialog box Custom Installation Option eee ceeeeeeeeeeeetteeeeeeeeeeenaaes 170 Hewlett Packard s Electronic Registration dialog DOX c ccceeececeeeeeeeetteeeeeeeentieeeeeeeeaas 172 Welcome to Hewlett Packard s Registration dialog DOX ccccececceeeeeteteeeeeeteeeenntaeeees 174 Hewlett Packard s Electronic Registration dialog box 1 Of 3 eeeeeeceeeeeeeeeeeeeeeeeentteaes 175 Hewlett Packard s Electronic Registration dialog box 2 Of 3 eeeeeeceeeeeeeeeeeeeeeeeentteaes 177 Hewlett Packard s Electronic Registration dialog box 3 Of 3 eeeeeeceeeeeeeeeeeeeee
94. com default aspx scid KB en us 263090 amp Please note that it is necessary to follow the steps outlined in the following referenced article Microsoft Knowledge Base article 318577 to accomplish adding version 3 drivers to Windows NT 4 0 http support microsoft com default aspx scid KB en us 318577 amp If Windows NT 4 0 Server is to be used as a print server for this strategy it might be necessary to update the existing version 2 printer drivers to conform to the printer driver version numbers listed in the following tables Compatible PCL 5 and PCL 6 drivers and Compatible PS drivers For the newer LaserJet printer models the version 2 and version 3 PCL drivers that are contained on the product CD and on the HP web site are based on completely different printer driver architectures and are incompatible for the purposes of strategy 3 As is noted in the following tables it is necessary to obtain a special version 3 printer driver for these products These special version 3 printer drivers are compatible with the version 2 printer drivers that ship with these printers To obtain these drivers go to http www hp com pond pnp Table 85 Compatible PCL 5 and PCL 6 drivers 2 2 HP LaserJet 4300 COIE eee 1No compatible drivers are available for printer series that are not listed HP LaserJet 3300 4 19 3300 3 4 19 3300 3 HP LaserJet 4 4 3 2200 HP LaserJet 4 plus 4 3 2200 2Compatible PCL 6 drivers are available for these pri
95. cover setting is hidden because this page would otherwise be printed in the middle of a booklet Whenever you make changes to all of the pages that is when Use different paper for first page is not selected these changes are reflected in both the First Page and Other Pages settings whenever you set Use different paper HP Color LaserJet printing system features Software Technical Reference ENWW Back Cover options The Back Cover options allow you to include a blank back cover on a document or to include a back cover from a paper source different from that used for the remainder of the document Use the Back Cover options to select an alternative media source or the same source as First Page from which a blank page is drawn and placed after the final page of the body of the document The following illustration shows the Back Cover options Figure 35 Back Cover options m Paper Options IV Use different paper First Page Other Pages 7 Add a blank back cover The Back Cover options are not available when the Booklet Layout is enabled on the Finishing tab The group box contains one option button Add a blank back cover option button Add a blank cover option check box Clicking the Add a blank back cover check box activates two drop down menus The drop down menu values default to the same source as that chosen for the First Page options e Source is drop down menu default e Type is drop down menu Sou
96. ct Update Now 22 Software Technical Reference ENWW Driver feature comparison in various operating systems 139 HP Preconfiguration Settings Retention Table 25 Driver support for HP Preconfiguration and Settings Retention features Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 Driver type DMC Config Editor HP HP HP Mac host based host based host based host based unidriver driver driver driver Preconfiguratio Lockout Auto config Continuous HP Preconfiguratio MIN n Macro Automation ESMAS EI O EE MEA PA EA EEE pp Bundle Support Table 26 Driver support for bundle feature Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 Driver type DMC Config Editor HP HP HP Mac host based host based host based host based unidriver driver driver driver Bundle Support Via HP Preconfiguratio n Printer Bundle Setting in Ul Ul Features Table 27 Driver support for user interface features Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 Driver type DMC Config Editor HP HP HP Mac host based host based host based host based unidriver driver driver driver A X AN y VEA E EA Printer Image Bitmaps with Hot Spots E ab JE AE El ES ES AE AA A Page Preview Images 140 Driver feature comparison in various operating systems Software Technical Reference ENWW Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 Driver typ
97. d A FT Waming device has an error but can continue Order Supplies Product Support Show alert as Product Registration Pop up message bo instar support F System tray icon cf al 48 9 06 om Apply Reset Cancel The navigation bar on the Alerts tab contains links to the information pages of the printer These three pages are identical to those in the Device Status and Alerts tool installed in the standard installation of the software available in Start gt Programs gt HPLaserJet 3500 From this section you can view the following options e Set up Status and Alerts e Set up Email Alerts e Administrative Settings Note The remainder of the options on the Alerts tab are not shown in screenshots in this document More information on the Device Status and Alertsis found later in this document 46 Technology background information Software Technical Reference ENWW Documentation tab The Documentation tab with the install Notes option selected is shown in the following illustration Figure 8 Toolbox Documentation tab Install Notes option hp color LaserJet 3500 DOT4 O01 hp color LaserJe Advanced Printer Settings invent About toobox lt Documentation toolbo Install Notes Install Notes User Guide Specific installation instructions and information regarding your product before you install and use the printing system toolbox Links install Notes The navigation bar on the Documentation
98. d mode The following descriptions explain the available options e lu signals the installer to use the specified port and printer that are given on the command line or in this file and to use all of the of the default selections Installation then proceeds without prompting you e port xxxx specifies the default port when performing an unattended installation The value that is specified by xxxx should be a valid port and should contain no spaces for example LPT1 e Iprinter n specifies the default printer when performing an unattended installation The value specified by n is an integer that references the list of available printers For example the following printers are available for the HP Color LaserJet 3500 series printer installation 0 HP Color LaserJet 3500n printer 1 HP Color LaserJet 3500hdn printer e Ipd n specifies whether the selected printer is the default printer when you have multiple printers connected to your network The value specified by n is an integer that is O or 1 For this argument typing a 1 sets the selected printer as the default printer Typing a 0 or not specifying a value at all sets the printer as a non default printer You can preset these options in the SETUP LST file that is located in the root directory of the HP Color LaserJet 3500 software CD ROM In the defaults section add the following syntax Defaults Options port lt value gt printer lt number gt pd lt number gt
99. d printing behaves as expected However in a mixed operating system environment that typically occurs during an operating system migration there are situations in which client computers could be running a different version of the printer driver than the one that is running on the print server In order for this situation to work correctly the printer driver that is running on the client must be capable of correctly interpreting the configuration that was created by the printer driver running on the print server Microsoft refers to the data structure in which this configuration is stored as the DEVMODE but for the purposes of this section we refer to this as the print queue configuration The following figure illustrates a situation involving a Windows NT 4 0 print server that is supporting a mixed client base of Windows NT 4 0 and Windows 2000 XP or 2003 clients Because the server is running Windows NT 4 0 it is running a version 2 driver and the print queue configuration is created by this driver A version 3 driver has been added to this server for vending to Windows 2000 XP or 2003 clients Microsoft documents a special procedure to accomplish this which is discussed later When Windows NT 4 0 clients make a connection to this shared printer on the Windows NT 4 0 print server it is vended the same version 2 printer driver that is running on the print server Because this is the same printer driver that Software Technical Reference ENW
100. de the Copy Count setting when the Copy Count setting is greater than 1 This setting is not synchronized with the collate setting in the software program print dialog box For instance when using Microsoft Word the Collate check box in the Print dialog box is selected by default whereas in the driver the Collated check box in the Advanced tab is not selected by default The software program setting takes precedence over the driver setting and the printed output is collated by default To obtain uncollated printed output the Collate setting must not be selected in the driver and in the software program Similarly the Collated check box might be selected in the driver but if the Collate setting is not enabled in the software program the printed output is uncollated Graphic settings The Graphic settings contain the following options e Image Color Management group box Image Color Management This option lists the available Image Color Management ICM options used for printing color graphics ICM a set of calculations for color matching makes it possible for software programs to adjust colors before printing so that the color of images displayed on the screen more closely match the color of images when printed The Image Color Management settings contain the following controls e ICM Method settings e ICM Intent settings Software Technical Reference ENWW HP Color LaserJet printing system features 99 100 ICM Method The ICM
101. dently For these programs setting 10 copies in the program and then setting 10 copies in the driver will result in 100 copies 10 x 10 being printed It is recommended that you set the number of copies in the program wherever possible Color LaserJet 3500 driver features Software Technical Reference ENWW Copy Count This driver setting is useful for software programs that do not provide a copy count Collated The Collated check box appears beside the Copy Count setting when the Copy Count setting is greater than 1 This setting is not synchronized with the collate setting in the software program print dialog box For instance when using Microsoft Word the Collate check box in the Print dialog box is selected by default whereas in the driver the Collated check box in the Advanced tab is not selected by default The software program setting takes precedence over the driver setting and the printed output is collated by default To obtain uncollated printed output the Collate setting must not be selected in the driver and in the software program Similarly the Collated check box might be selected in the driver but if the Collate setting is not enabled in the software program the printed output is uncollated Document preview image The document preview image is a color line drawn image of a page that represents graphics and text The preview image appears in the upper right corner of all of the Document Defaults or Printing Preferences dri
102. direct card and through a local parallel or USB connection the network connection takes precedence On a network connection bidirectional communication is supported through a TCP IP or an IPX SPX connection When the printer is connected using both a parallel and a USB connection the parallel connection takes precedence and the USB connection is disconnected To view the HP Toolbox To open the HP Toolbox on the Start menu point to Programs point to HP Color LaserJet 3500 and then click HP Toolbox The HP Toolbox opens in your Web browser The HP Toolbox software contains three tabs the Device tab the Documentation tab and the Troubleshooting tab These tabs are on local browser pages that are installed when you install the printing system software and you do not need an Internet service provider to view them Software Technical Reference ENWW Technology background information 25 26 The toolbox also contains an area with links to the HP Web site While you do not need to have Internet access to open and use the HP Toolbox you must have Internet access in order to gain access to the site associated with the link in the Other Links area If your computer is connected to the HP Color LaserJet 3500 printer through a network you can bookmark the URL of the HP Toolbox so that you can return to it quickly in the future The Toolbox Frame Each page in Toolbox has a frame with a top banner three category tabs a leftaligned navigation menu
103. directional communication depends on the operating system on which your network runs and on the type of connection you have between your computer and your printer Software Technical Reference ENWW Technology background information 19 The following tables provide information about bidirectional communication availability in various operating systems and network environments Table 2 Bidirectional communication availability in AA A and Microsoft Share Connection type O ae Microsoft Share NT r oe 4 0 2000 XP Ai host 1 1 3 os host Installer Direct USB DOT4 connect TCP IP MS IPX SPX xX xX xX x HP 1 In Windows 2000 Windows XP and Windows Server 2003 the bidirectional communication components that are installed for HP PCL 5c PCL 6 and PS unidrivers are limited to TCP IP connections EAC is used for autoconfiguration Network Jetdirect TCP IP ee e IPXISPX x x x sees le Elle a HP 2 During installation Auto Configure works but is limited to TCP IP connections The Update Now feature is not supported in environments where shared Windows NT 4 0 Windows 2000 Windows XP or Windows Server 2003 clients are connected to Windows NT 4 0 Windows 2000 Windows XP or Windows Server 2003 hosts 3 This information also applies to Windows Server 2003 Table 3 Bidirectional communication availability in Novell Netware environments Connection type Installer Bindery a PP Novell Netware Cien x
104. directly to this computer with a USB takes you to the Select Port dialog cable Or the printer is attached box This is the default option via another port that already exists If you select Connected to the on this computer option button network clicking Next takes you to Connected via the network The the Network Setup dialog box printer is connected to the network Clicking Back returns you to the or shared through another HP Software License Agreement computer on the network It can be dialog box accessed by multiple computers option button Clicking Cancel takes you to the Exit Setup dialog box Software Technical Reference ENWW Installation instructions 159 Figure 51 Connector Type dialog box ji HP Color LaserJet 3500 Setup Table 49 Connector Type dialog box text strings Connector Type How is the printer connected to Regardless of the port that you your computer select Other or USB clicking Other option button Next takes you to the printer Model dialog box Clicking Back returns you to the Type of Connection dialog box Clicking Cancel takes you to the Exit Setup dialog box USB option button 160 Installation instructions Software Technical Reference ENWW Figure 52 Model dialog box ii HP Color LaserJet 3500 Setup x p ra Select your printer model js invent Model hp color LaserJet 3500 hp color LaserJet 3500N Description hp color LaserJet p
105. displayed options as required Available options include Information Paper Handling Configure Device and Diagnostics Refer to the previous section for an illustration of the Configure Device option Some configuration tasks cannot be performed remotely because you must examine printed pages Note The remainder of the options on the Settings tab are not shown in screenshots in this document Software Technical Reference ENWW Technology background information 53 Networking tab If your HP Color LaserJet 3500 printer is installed on a network the Networking tab not shown here is available in the HP Toolbox it does not appear when the printer is installed through a USB connection The Networking pages allow you to view network status and configure the printer s network card from your PC The Networking pages are not part of the Advanced Printer Settings in your printer they reside on an Advanced Printer Settings that is included with your HP JetDirect EIO network card The appearance and features of the Networking pages will differ depending on the version of your HP JetDirect card The networking tab is not illustrated in this section Networking Tab Categories The menu on the left of the screen contains networking options under three categories e Configuration e Security e Diagnostics Configuration e Network Settings e Other Settings e Select Language Security e Settings e Authorization e Management Protoc
106. dows systems In previous versions of the printing system software the installer was started by locating and running the SETUP EXE file For the Microsoft Windows environment Windows 98 Windows Me Windows NT 4 0 Windows 2000 Windows XP and Windows Server 2003 the HP Color LaserJet 3500 software CD ROM provides an interactive software window that you can use not only to install the printer drivers and related components but also to gain access to online product registration user documentation a customization utility Adobe Acrobat Reader software and optional HP software The following illustration shows the main screen of the HP Color LaserJet 3500 software CD ROM which appears when you insert the printing software CD ROM in your CD ROM drive If the screen does not appear when you insert the CD ROM click Start click Run click Browse navigate to the root directory of the CD ROM and then double click the SETUP EXE file to start the CD ROM Figure 16 Installation software CD ROM main screen hp color LaserJet 3500 lel xj hp color LaserJet 3500 cd browser install printer View a list of web support links to increase the productivity and get the most out of your HP Color LaserJet 3500 printer installer customization wizard register product printer documentation exit 66 Printing system components Software Technical Reference ENWW The HP Color LaserJet 3500 software CD ROM contains the following optio
107. e CD ROM Availability and fulfillment This section provides information about the availability of the HP Color LaserJet 3500 printing system software and related software and firmware Printing system software on CD ROM is available from HP fulfillment centers or can be downloaded from http www hp com go clj3500_software Software Technical Reference ENWW Structure and availability of the software CD ROM 129 In box CD ROMs The HP Color LaserJet 3500 software CD ROM is available in three regional versions The following table lists the three versions of the software CD ROM along with the languages each version supports Table 17 CD ROM versions CD ROM version Languages supported Americas Dutch Nederland English French Francais German Deutsch Hebrew Italian Italiano Portuguese Portugu s Brazilian Spanish Espa ol Asian Chinese Simplified Chinese Traditional English Japanese Korean Thai Windows OSs only Rest of world Arabic Windows OSs only Czech Cesky Windows OSs only Danish Dansk English Finnish Suomi Greek Documentation only Hungarian Magyar Windows OSs only Norwegian Norsk Polish Polski Windows OSs only Russian Russ Windows OSs only Swedish Svenska Turkish Turk e Web ordering The HP Color LaserJet 3500 software CD ROM and related software CD ROMs can be ordered from http www hp com go clj3500_software The links for ordering the CD ROMs appear on th
108. e DMC Config Editor Mac ae 0 Ana ne Ce ae host based unidriver driver driver driver Send Graphics as Vector Send Graphics sre Y Send Page as asar Use HP MEt Use More Memory PCL6 Standard Enhanced Resolution 600 dpi or 2400 REt Manually Print on Second Side Photo Paper ping Y y RE o FO E ECOS E CO A Patterns WYSIWYG Edge to Edge Better Mobile Printing Color Settings Table 35 Driver support for color settings Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 Driver type DMC Config Editor HP HP HP Mac host based host based host based host based unidriver driver driver driver Manual Color X X X X fone E PP PP Edge Contra RR Gloss Print Finish Gloss Print X X X X Media Print in Locked X X X X CRE PPP Print in Grayscale High Quality Software Technical Reference ENWW Driver feature comparison in various operating systems 145 Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 Driver type DMC Config Editor HP HP HP Mac host based host based host based host based unidriver driver driver driver Print in mize for Photocopy or Fax Ss Grayscale Opti Print in Grayscale High Quality Color Mono Switching X Watermarks Table 36 Driver support for watermarks feature Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 Driver type 3500 unidriver 3500 driver 3500 driver Mac 3500 iria
109. e DMC Config Editor Mac i ae aa paced Ce ae host based unidriver driver driver driver Paper Size x x x Dimensions in Page Preview Image Page Layout e ISO E IS IS About O Pe ee A Accessibility PA Accessible X Smee ET 1 Not available in OS X Help Features Table 28 Driver support for help features Windows XP Windows NT Windows 98 32 bit 4 0 Me Mindo 2000 Driver type DMC Config Editor Mac ne ae A sol es aul host based unidriver driver driver driver What s a ope PPP d Help Button dX RRA Bubble Help A MS Window X X X Help Constraint Support Table 29 Driver support for constraint feature Windows XP Windows NT Windows 98 32 bit 4 0 Me Mindon 2000 Driver type DMC Config Editor Mac Mii m RE e re ee host based ES a yo Grayed out Constraint Warnings by Yellow Triangle MS Constraint Message Popups Software Technical Reference ENWW Driver feature comparison in various operating systems 141 Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 Driver type DMC Config Editor HP HP HP Mac host based host based host based host based unidriver driver driver driver HP Constraint X X Message Popups E E ae ee e Dynamic Options Document Layout Table 30 Driver support for document layout feature Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 HP Driver type DMC Config Editor HP HP Mac host based host bas
110. e ENWW Print Task Quick Sets is a setting that is available on all of the tabs except the Advanced tab It stores the current combination of driver settings that is found on all of the other tabs Print Task Quick Sets are either preset or user defined printing specifications such as paper size pages per sheet and so on The Print Task Quick Sets control is available on four of the five of the Document Defaults or Printing Preferences driver tabs the Paper Quality Finishing Effects and Color tabs The Print Task Quick Sets control does not appear on the Advanced tab nor on the driver Properties tabs The Print Task Quick Sets control is used to store the current combination of driver settings that are found on all other Document Defaults or Printing Preferences driver tabs The following settings are available in the Print Task Quick Sets drop down menu e Default Print Settings e User Guide Print Settings An illustration of the available Print Task Quick Sets appears below Figure 20 Print Task Quick Sets hp color LaserJet 3500 Default 24x Paper Quality Finishing Effects Basics Color Print Task Quick Sets Default Print Settings Paper Options F Use Different Paper for Size is Letter y 8 50 x 11 00 in Custom Source is m Print Quality Automatically Select z Compression Type is Automatic v Plain bi 0 Cancel Help Default Print Sett
111. e Information This page shows device information such as the printer TCP IP address if applicable and serial number Control Panel This page shows the layout of the control panel In addition a section entitled Other Links provides links to off printer solutions Device status If a printer problem exists status information such as whether the printer is online or the toner is low is available through your Web browser on a computer that is linked directly to the printer You can view this information without physically going to the printer to identify the status Refer to the previous screenshot to view the options Configuration page The HP Advanced Printer Settings configuration page provides configuration information about the printer in the same way as the configuration page printed from the printer The following illustration shows an example of a configuration page viewed remotely through the HP Advanced Printer Settings Technology background information Software Technical Reference ENWW Figure 10 Advanced Printer Settings Information tab Configuration page option ca Advanced Printer Sett invent ings Product Name Printer Name Printer Model Printer Serial Number Firmware Datecode Service ID Page Count Color Page Count Total Memory OWS Control Panel Lock Control Panel Password Paper Trays and Option Default Paper Size Tray 1 Size Tray 1 Type Tray 2 Size Tray 3 Size I
112. e Technical Reference ENWW Structure and availability of the software CD ROM 131 Software component availability The following table lists the availability of HP LaserJet software components by operating system Note In the following table 9x Me refers to Windows 98 and Windows Me 2K refers to Windows 2000 4 0 refers to Windows NT 4 0 and XP refers to Windows XP 132 Structure and availability of the software CD ROM Software Technical Reference ENWW Table 18 Software component availability for HP Color LaserJet 3500 printer Component 98 Me Drivers HP traditional PCL 6 driver HP traditional PS driver HP PCL 6 unidriver HP PS unidriver PS Driver and PS Printer Description PPD Mac PPD Common Windows Installer CD ROM Browser Customization Utility Fonts INF File Add Printer Font Installer Macintosh Installer for OS 9 Macintosh Installer for OS X Web Registration Bidirectional communication Network Bidirectional Communications Direct Connect Bidirectional Communications Enterprise Autoconfiguration Macintosh AppleTalk Remote management and status Web JetAdmin Applet for Web JetAdmin Macintosh LJ Utility Printer Status and Alerts Driver Autoconfiguration Network Bidirectional Communications XX Direct Connect Bidirectional Communications O Enterprise Autoconfiguration X Xx E A Macintosh AppleTalk Online Documentation Adobe Acrobat Reader User Guide for the HP Color L
113. e access to the HP Color LaserJet 3500 embedded Web servers and other firmware functions making them available on a browser driven user interface where printer properties can be viewed and manipulated Some pages are accessed through the Toolbox interface The HP Toolbox provides links to printer status information help information and tools for diagnosing and solving problems The HP Toolbox also provides printer status and settings information from the embedded Web server by clicking the Advanced Settings button in the upper right corner of each of the four tabs HP Toolbox requirements The HP Toolbox depends on the Proxy Service also referred to as Web Proxy and HP bidirectional communication to gain access to direct connect printer information though embedded Web servers HP Toolbox requires one of these recent Internet browsers in order to show printer embedded Web server pages e Microsoft Internet Explorer 4 72 x or later e Netscape 4 0 or later These browser requirements are not necessarily minimum standards but they are the minimum tested environments Other untested browsers might also provide access to Toolbox pages The HP Toolbox is supported only for Windows 98 and later operating systems Windows Me Windows NT 4 0 Windows 2000 and 32 bit Windows XP You must have performed a complete software installation in order to use the HP Toolbox When the HP Color LaserJet printer is connected both through a network using a Jet
114. e default Printer Name dialog box printer Clicking Cancel takes you to the Yes option button Exit Setup dialog box No option button Software Technical Reference ENWW Installation instructions 163 Figure 55 Printer Sharing dialog box ii HP Color LaserJet 3500 Setup xj o Printer Sharing CA Indicate whether your computer will offer this printer as a shared resource for p other network users Invent Not Shared C Share as m NOTE Exceeding 12 characters may make the printer inaccessible to Windows 95 98 Me clients lt Back Cancel Note When you do not share the printer additional driver support is not available If you share the printer on Windows NT 4 0 Windows 2000 Windows XP or Windows Server 2003 operating systems by selecting Share as you must type a name You can also provide additional printer driver support for other operating systems Table 53 Printer Sharing dialog box text strings Title of dialog box Text in dialog box User options and descriptions Printer Sharing Indicate whether this printer will be Clicking Next starts the file copy shared with other network users If process you choose sharing give the A Clicking Back returns you to the printer a share name Printer Name dialog box Not shared option button Clicking Cancel takes you to the Share as option button and text Exit Setup dialog box box NOTE Exceeding 12 characters may make the printer inaccess
115. e the HP Color LaserJet 3500 printing system software to create a silent installer that runs the installation program without user interaction This installation method is useful when you want to use the default selections that the installer provides or when you want to run the installation without being prompted You also have the option of creating a custom disk image that contains specific drivers and utilities which allows you to run the installer without further interaction You can perform the silent installation in two ways e customized silent installer e command line silent installer Customized silent installer Use this option to select the printing system components to include in the silent installation You can select the operating system language printer models drivers utilities and documentation to install HP preconfiguration HP preconfiguration is a software architecture and set of tools that you can use to customize HP and third party software and distribute the software within managed corporate printing environments Network administrators can use HP preconfiguration to preconfigure printer drivers and other printing software and to manage that software on client workstations remotely With HP preconfiguration you can retain customized printer settings during driver updates rather than replace those settings with the default settings of the new driver Command line silent install This method cannot be customized It
116. e to one management is impractical the HP Advanced Printer Settings and HP Web JetAdmin work together to provide scalable remote printer management Use HP Web JetAdmin for consolidated management tasks when you want to perform operations on a selected set of printers instead of on individual printers For such environments HP provides hooks between the HP Advanced Printer Settings and HP Web JetAdmin so that you can configure HP Advanced Printer Settings features on multiple printers in one operation For example you can set the security password for the HP Advanced Printer Settings on a population of printers simultaneously You also can view information about an installed HP Jetdirect print server if one is installed by clicking the Networking tab in the HP Advanced Printer Settings window To print a copy of the ElO Jetdirect page from the printer control panel display follow these steps Press the select button the one with the check mark to open the menus Press the up and down buttons to scroll to INFORMATION and then press the select button Press the up and down buttons to scroll to PRINT CONFIGURATION Press the select button to print the configuration page ak wWON gt Look in the configuration page section marked Printer Information for the firmware date code The firmware date code looks something like this 20030502 05 003 0 Technology background information Software Technical Reference ENWW Advanced Printer Settings
117. echnical Reference ENWW 10 Note 11 12 The following series of messages appears in the command window 200 PORT command successful 150 Opening BINARY mode data connection 226 Ready 226 Processing Job 226 Transfer complete Then a message containing transfer speed information appears The download process begins and the firmware is updated on the printer This can take about five minutes Let the process finish without further interaction with the printer or computer The printer automatically turns off and then on again after processing the upgrade At the command prompt type bye to exit the ftp command At the command prompt type exit to return to the Windows R interface Mac operating systems 1 Note Take note of the TCP IP address on the ElO Jetdirect page The Jetdirect page is the second page of the configuration page printout To print a configuration page see the Determining the current level of firmware section of this guide Open a Terminal window on your Macintosh You can find the Terminal application on the computer hard drive under the Applications Utilities folder Type FTP lt TCP IP PRINTER ADDRESS gt For example if the TCP IP address is 192 168 0 90 type FTP 192 168 0 90 Press Enter on the keyboard When prompted for a user name and password press Enter Type put lt path gt where lt path gt is the location where the RFU file was downloaded from the Web
118. ed host based host based unidriver driver driver driver Print on Both Sides Manual Duplex Dialog Manual Duplex Dialog SW Continue Flip On Smart Duplexing Sin gle Page Jobs Smart Duplexing Odd Page Jobs Pages per Sheet N Up Page Borders On Off Page Order N Lockable X X Page Order Print Document On Correct Order for Rear Bin Correct Order for Straight Paper Path Scale to Fit Allow Scaling from Large Paper Actual Size resis Ca Page Order ___ Decmenon ee p O x lt 142 Driver feature comparison in various operating systems Software Technical Reference ENWW Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 Driver type DMC Config Editor HP HP HP Mac host based host based host based host based unidriver driver driver driver of Normal X X X X X Size Orientation X portrait landscape Rotated by 180 X X X X X bs Number of X X X X X cameo PA i Ignore Application Collation Collate Driver RR XA 1 Not available in OS X Finishing Options Table 31 Driver support for finishing options Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 Driver type DMC Config Editor HP HP HP Mac host based host based host based host based unidriver driver driver driver Other Finishing Booklet O Size Fold Saddle El III IS IS IS Staple PARA EA Custom Preference Storage Recall Table 32 Driver support for cust
119. ed into the printer You can specify the orientation of the print job The three available orientations are portrait landscape and rotated The default orientation is Portrait The three orientation options have these configurations e Front to Back e Back to Front Copies Use the Copies feature to specify the number of copies to print The number of copies you request appears in the Copies box You can select the number by typing in the box or by using the up and down arrows to the right of the edit box Valid entries are numbers from 1 to 9999 for the HP Color LaserJet 3500 series printer The copies value will not advance from the maximum number 9999 to 1 when the up arrow is used or change from 1 to the maximum number 9999 when the down arrow is used When you click another group box or leave the Basics tab invalid entries into the edit box such as non numerical input numbers less than 1 or numbers greater than the maximum allowed are changed to the last valid value that appeared in the box The default number of copies is 1 Because you can set the number of copies you want from some programs conflicts between the program you are using and the driver can arise In most cases the program and the driver communicate so that the number of copies set in one location such as the program will appear in the other such as the driver For some programs this communication does not take place and the copies values are treated indepen
120. eeentneaes 179 Exiting registration dialog BOX cenia aranna A EEEE A ARRA 180 HP LaserJet for Macintosh installer splash screen dialog DOX sssr 192 HP LaserJet Installer dialog box easy install ec eeceeeeeeeeeeteneeeeeeeeeeaeeeeeeeeeeeaas 193 HP LaserJet Installer dialog box custom install 0 0 0 ecceeeeeeeeeetteeeeeeeeenteeeeeeeeeenatees 194 Installing dialOg DOX 23 sisi tease cenpwsdasalh A A 195 Installation was successful dialog DOX oooooononnccccnnnnnncconccccnnno carro rccccnnnn nano nc c rana 195 HP LaserJet Screen Fonts splash screen dialog DOX 00oooooccnnccccccoconcccncconnnnanonannnnc conca nn 196 HP LaserJet Screen Fonts installer dialog DOX ooooococcccconnococccncccnnncannnnncccnnnannnn nar cnnnnnn nano 197 Installation was successful dialog DOX oooonnncccccccccnnnococccnancnnnonnnnnn cnn cnn rn ono nn rn rcnnnnnn nn 197 HP LaserJet for Macintosh installer splash screen dialog DOX oooooccccconnoccccccncconcccnonananas 198 HP LaserJet Installer dialog box easy install ooooonnninninnnicinnnncocccnncccnnncaarnnn nc cnnnnnnn nn 199 HP LaserJet Installer dialog box custom install o ooccoonnnnnccnnncniniccncconcnonanaarnnn ro nannnn nan 200 Ec a A O 201 Mixed driver version compatibility o ooocconnnnnicnnininnnnnccnnnnnnncarnnnrcnnnnrrrn nr canaria rra 208 Introduction of incompatible printer drivers through a silent driver upgrade 209 Native printer driver preference with i
121. ees Help Cancel Help The Finishing tab contains the following controls e Print Task Quick Sets group box Document Options group box Document preview image e Rotate group box Print Task Quick Sets The Print Task Quick Sets control is available on the Paper Quality Finishing Effects and Destination tabs The feature is used to store the current combination of driver settings that are found on all of the other tabs Print Task Quick Sets are either preset or user defined printing specifications such as paper size pages per sheet and so on For more information see the Print Quality tab features in this section Software Technical Reference ENWW Color LaserJet 3500 driver features 81 Document Options The Document Options group box contains the following controls e Correct Order for Rear Bin Print on Both Sides manually e Flip Pages Up available when the Print on Both Sides manually setting on the Device Settings tab is installed e Booklet Layout available when the Print on Both Sides manually setting on the Device Settings tab is installed e Pages per Sheet e Print Page Borders activated when Pages per Sheet setting is greater than 1 e Page Order activated when the Pages per Sheet setting is greater than 1 Flip Pages Up The Flip Pages Up check box enabled only when Print on Both Sides is selected is used to specify the duplex binding option By default the Flip Pages Up check
122. efault e Light e Medium Light e Medium e Medium Dark e Dark e Very Dark e Darkest These values represent the intensity of the gray that is used for the Color attribute A choice of Light plus Gray from the Color attribute produces a lightly saturated gray watermark A choice of Lightest plus Gray produces the lightest shade of watermark Darkest plus Gray produces a black watermark Size Font sizes from 1 to 999 points are available from the Size menu The default point size is language dependent The choice of Regular Bold Italic and Bold Italic is available from the Style drop down menu Default settings The default settings for new watermarks are Arial font Gray color Very Light shading 80 points and Regular style The default settings for preset watermarks are Arial font Gray color Very Light shading and Bold style The default point size for preset watermarks is language dependent and varies 122 HP Color LaserJet printing system features Software Technical Reference ENWW Color tab features Use the Color tab to specify predefined color option settings or to fine tune the color treatments and halftone settings Color output can also be converted to grayscale The Color tab is shown in the following illustration Figure 41 Color tab Advanced Paper Quality Finishing Effects Color M Print Task Quick Sets Default Print Settings M Color Options Automatic Manual Settings
123. ence ENWW Printer Properties Tabs 95 Note 96 HP Color LaserJet printing system features When you install your printer using Windows 2000 Windows XP and Windows Server 2003 the HP Color LaserJet 3500 printing system is installed This section describes the options available on each tab of the HP Color LaserJet interface Access to drivers To gain access to driver settings from within most software programs click File click Print and then click Properties The appearance and names of the driver tabs that appear vary depending on the printer model and the driver You can also control the drivers directly from your computer e In Windows 2000 click Start click Settings click Printers right click the printer name and then click Printing Preferences or Document Defaults depending on the operating system and driver to gain access to the same set of driver tabs that are controlled by the software program In Windows XP and Windows Server 2003 click Start click Control Panel click Printers and Faxes Windows XP Professional or Printers and other hardware devices Windows XP Home to gain access to the same set of driver tabs that are controlled by the software program If after right clicking the printer name you click Properties you gain access to a different set of tabs that control the driver and driver connections Help system The HP LaserJet PCL 6 and PS unidrivers include a full featured Help system to
124. er a particular printer driver is blocked in newer operating systems None of HP s current version 2 drivers are blocked in these newer operating systems Windows NT 4 0 is capable of running only version 2 printer drivers The following table shows the driver versions that are supported by Microsoft for each operating system Table 84 Operating system and driver version support Operating system Windows NT 4 0 CA PE Windows 2000 1 Windows XP Windows Server 2003 1wWindows 2003 Server does not officially support kernel mode printer drivers by default This feature must be turned on in the registry and is not officially supported by Microsoft Point and Print in a mixed operating system environment When using Point and Print the print queue configuration is stored on and managed from the print server Client computers get the print queue configuration and the printer driver from the print server Changes to the printer driver on the server or its configuration are automatically replicated to the client In a homogenous operating system environment all of the clients and servers are running the same operating system the printer driver that is vended from the server to the clients in a Point and Print environment is the same printer driver that is running and controlling the print queue configuration on the server In this case there is no doubt that the client computer can correctly interpret the print queue configuration an
125. er rather than on individual logical pages Accordingly if you set N up to be greater than one the ordering of logical pages on a physical sheet of paper does not change Software Technical Reference ENWW HP Color LaserJet printing system features 101 Paper Quality tab features Use the Paper Quality tab to specify the size type and source of the media as well as to define a custom paper size If you want to you can use this tab to indicate different paper selection choices for the first page and back cover of the document The following illustration shows the Paper Quality tab Figure 31 Paper Quality tab amp HP Color LaserJet 3500 Printing Preferences 2 x Advanced Paper Quality Finishing Effects Color Print Task Quick Sets Type new Quick Set name here y Save Delete Paper Options JV Use different paper Other Pages Back Cover Size is 8 5 x 11 inches Letter v Source is Automatically Select Type is Unspecified v i The Paper Quality tab contains the following controls Print Task Quick Sets group box Document preview image e Paper Options group box Print Task Quick Sets The first group box in the upper left portion of the Paper Quality tab view is Print Task Quick Sets Any change to the Print Task Quick Sets group box that is made on the Paper Quality tab affects the group box on the Finishing tab the Effectsand the Color tab as they are
126. ertus Extra Bold CG Times Italic Marigold Albertus Medium Clarendon Condensed Bold Symbol Antique Olive Coronet Times New Roman Antique Olive Bold Courier Times New Roman Bold Antique Olive Italic Courier Bold Times New Roman Bold Italic Arial Courier Bold Oblique Times New Roman Italic Arial Bold Courier Italic Univers Bold Arial Bold Italic Garamond Antiqua Univers Bold Italic Arial Italic Garamond Halbfett Macintosh component descriptions Software Technical Reference ENWW Univers Condensed Bold Italic CG Omega Garamond Kursiv Univers Condensed Medium CG Omega Bold Garamond Kursiv Halbfett Univers Condensed Medium Italic CG Omega Bold Italic Letter Gothic Univers Medium CG Omega Italic Letter Gothic Bold Univers Medium Italic CG Times Letter Gothic Italic Univers Italic CG Times Bold CG Times Bold Italic Wingdings CG Times Bold Italic Installing the Macintosh printing system Note On a Macintosh compatible computer the installation procedures are the same for a network administrator a network client and a single user Install the software on any computer that has access rights to the printer If the computer is connected to the printer by a LocalTalk printer port or EtherTalk connection you must configure the AppleTalk or network control panel for the correct connection to communicate with the printer You must set up the HP Color LaserJet 3500 series printers connect them
127. ervers that have only version 2 PCL printer drivers installed Installed means that the printer driver running the queue on NET server should not be a version 2 PCL driver It is acceptable to create a Print server operating system migration Software Technical Reference ENWW printer on NET using a version 3 driver and then add the compatible version 2 driver for NT clients however as described in Strategy 3 While this strategy has the advantage of simplicity there are several disadvantages Because of the restriction for version 2 PCL printer drivers described previously not all printer products and page description languages can be supported Another disadvantage of this strategy is the inherent risk associated with running version 2 printer drivers Finally at the end of the migration period when all of the clients and servers have been migrated to newer operating systems the printer drivers being used are all version 2 Windows NT printer drivers this would definitely lead to further work to upgrade all of the version 2 printer drivers to their version 3 counterparts Also note that many older version 2 printer drivers cannot be used with this strategy because they are incompatible with Windows 2000 XP and 2003 and are blocked from installation by those operating systems Therefore it is necessary to update existing version 2 printer drivers prior to deploying to migrated servers or clients Strategy 3 Use a mix of version 2 and
128. es vanous pages that can be used to troubleshoot printer problems Paper Jams Configuration P The Confi ion Page li setti d Printer Pages guration Page guration Page lists current settings an j non ni properties of the printer Mew toolbox Links Supplies Page The Supplies Page shows you the current status of the consumable supplies within your printer Registration Page Instruction on how to interact with control panel to print and interpret the printed Registration Page Event Log Page Displays the events occuring on your printer including printer Print jams service errors and other printer conditions Paper Path Test Page Instruction on how to interact with control panel to print the Paper Path Test Page The Printer Page section shows a list of useful information pages generated by the printer Software Technical Reference ENWW Technology background information 45 Alerts tab The Alerts tab with the Set up Status Alerts option selected is shown in the following illustration Figure 7 Toolbox Alerts tab Set up Status and Alerts option gt IN nee one As CHL o Ibox invent About toolbox Troubleshooting Alerts Documentation Set up Status Alerts Set up Status Alerts Set up Email Alerts inisivrativo Sings toolbox Links Turn on alerts Turn off alerts Show alert when F Printer cannot print e g paper out hp print cartridge is low or non hp cartridge is installe
129. ese pages Web deployment Software to support HP Color LaserJet 3500 series printers is available for download from http www hp com go clj3500_software This is the preferred method for obtaining the latest software The Web site offers a notification option for automatic e mail notification about new software releases 130 Structure and availability of the software CD ROM Software Technical Reference ENWW Printing system software The HP Color LaserJet 3500 printing system software is available for download from http www hp com go clj3500_software The software supports the following operating systems e Windows 98 Windows Me and Windows NT 4 0 e Windows 2000 Windows XP and Windows Server 2003 Standalone drivers The HP Color LaserJet 3500 drivers are available individually to support the following operating systems Windows 98 and Windows Me e Windows NT 4 0 e Windows 2000 Windows XP and Windows Server 2003 e Mac 9 x e Mac OS X 10 1 or later Note PCL 5c is not supported in Asian languages Point and print bundles Point and Print is a Microsoft term that describes a two step driver installation process The first step is to install a shared driver on a network print server The second step is to point to the print server from a network client so that the client can use the print driver The HP LaserJet PCL 6 driver is available in a point and print bundle to support the Windows operating environments Softwar
130. esecneaeeeeeeseeeeaeeeeeseeeenaneees 204 HP Color LaserJet 3500 custom paper SIZES ccccecceeeee cette eee eeee teeta e eee cae eaaeeaaaaaaeaaaeaaeeaaeeaeeess 206 Print server operating system MigratiOn ccccceeee ee eetcee eee e etre eecnte eter eee nano no nan nr rn nana rra 206 Background information and terMinolOgy ooocoinnnnnnnnccccnnnnnnccnnonnncccnnnnn nora nnnn nn cnn cnn nn nana rr rrcr cnn 206 EA S A EE T E N E A E TO 206 Versi n A aa i i EEA ea ERRE i A AA EAA RREA ETa RAAE 207 Point and Print in a mixed operating system environment nnnccccccnnnnncnancccncnnn cnn cnc cnn aran nc 207 Symptoms of driver incompatibility in a mixed OS environment cccnnnccccnnonnncccnoncnannnnnnnnrcnnnnnnnnnnn 208 Migration Strategies ooooccccnnnnnnnncccnnnnnnnconcccnnnnnnnnn nc ccnnnn nan rr eee nana rra 210 Strategy 1 Use Windows NT 4 0 drivers to support all clientS oo nmnnicinnnnnnnnncccnnnnnnnacrcccccnnnnn 210 Strategy 2 Use Windows NT 4 0 drivers to support all clientS oo nnnccinnnnnanncccnnnnnnccarccccninnnns 210 Strategy 3 Use a mix of version 2 and version 3 drivers to support all clients 211 Frequently asked QUEStiONS ooooocccciccciccicococoncnonnonnnonnnnnnnon non nro nn non nn nn ananasa Eanna Ennn nenna Erraten ansen EEEn 214 Reference aci dad 217 Index Software Technical Reference ENWW 9 10 List of tables Table 1 Features of the HP LaserJet 3500 printer model
131. ettings have the following format where paper size depends on the paper size set on the Paper tab paper size Left Binding e paper size Right Binding When you select paper size Left Binding or paper size Right Binding the document preview image changes to show the location of the binding and if the Pages per Sheet setting is on the default setting of 1 it automatically changes to 2 You may change the Pages per Sheet setting manually to 4 6 9 or 16 Booklet printing is enabled only when Letter Legal 11x17 or B4 JIS is selected as the paper size Booklet printing is disabled when other paper sizes are selected including envelopes and postcards of any size The Booklet Printing drop down menu appears only when e Print on Both Sides is selected e of Normal Size on the Effects tab is 100 e Pages per Sheet is 1 e Print Document On lt media type gt on the Effects tab is not selected If any of these conditions is not met except the first a Bubble Help appears next to Booklet Printing to tell you why it is disabled Again is there bubble help for this driver Book and booklet printing Book and booklet printing are both supported by the HP Color LaserJet 3500 printer A book is a print job consisting of at least two pages that can have a different media type for the first page front cover or last page back cover Use the First Page and Back Cover minitabs on the Paper tab available when you
132. ew Quick Set name here Save Delete M Resizing Options Actual Size M Print Task Quick Sets C Print Document On Letter y IM Scale to Fit of Normal Size m Watermarks fi oo in 4 gt F First Page Only Edit Help Cancel Apply The Effects tab contains the following controls e Print Task Quick Sets group box e Resizing options group box e Document preview image e Watermarks group box Print Task Quick Sets The Print Task Quick Sets control is available on the Paper Quality Finishing Effects Destination and Color tabs The feature is used to store the current combination of driver settings that are found on all of the other tabs The print task quick sets are either preset or user defined printing specifications such as paper size and pages per sheet For more information see the Paper Quality tab features section of this guide Software Technical Reference ENWW HP Color LaserJet printing system features 117 Document Preview The document preview image is a color line drawn image of a page that represents graphics and text The preview image appears in the upper right corner of these Document Defaults or Printing Preferences driver tabs the Paper Quality Finishing Effects and Color tabs For more information about the document preview image see the Paper Quality tab features section of this document Resizing options group box The Resizing options gr
133. ext in dialog box User options and descriptions Title of dialog box HP Software License Agreement Please read the following license Clicking Yes takes you to the Web agreement Use the scroll bar to Update dialog box view the entire agreement Clicking Back returns you to the Scrolling fields with text of license Welcome dialog box agreement Clicking No takes you to the Exit Do you accept the terms of the Setup dialog box preceding license agreement If so click Yes If you select No Setup will close 158 Installation instructions Software Technical Reference ENWW Figure 50 Printer Connection dialog box g HP Color LaserJet 3500 Setup x Printer Connection CA 2 How is pour HP Color LaserJet 3500 connected to this computer p Connected directly to this computer The printer is connected directly to this computer with a USB cable parallel cable or infrared Or the printer is attached via another port that already exists on this computer C Connected via the network ali The printer is connected to the network or shared through another sy computer on the network It can be accessed by multiple computers lt Back Cancel Table 48 Printer Connection dialog box text strings Printer Connection How your printer will be connected If you select Connected to this Connected directly to this computer a direct connection computer The printer is connected using a USB cable clicking Next
134. face See the HP Color LaserJet 3500 software CD ROM for Windows systems section of this guide e Acrobat Reader is available The installer is Web enabled providing access to the HP Web site for the latest software components and drivers Network connection is integrated so that you can install drivers and connect to a network printer in a single process e The selection dialog box sets the operating system language as the default language for Windows 98 Windows Me Windows NT 4 0 Windows 2000 Windows XP and Windows Server 2003 only You can use the installer to select any of the languages on the HP Color LaserJet 3500 software CD ROM The HP Color LaserJet 3500 software CD ROM also includes the following features e the HP LaserJet Uninstaller Utility e product registration using the Web and e mail e the HP Customization Utility for custom installations All of the Windows system components are installed by using the HP Color LaserJet 3500 printing system installer The installer automatically senses your language of choice and your operating system It offers selections for each printer model You can select the type of installation you prefer Typical Installation or Custom Installation When performing a Web installation the installer compares the versions of the software components on the HP Color LaserJet 3500 software CD ROM to those on the HP Web site If newer versions are on the HP Web site the installer downloads them
135. fined types that have been created by a network administrator The default setting is Unspecified which allows the software program to select the paper type You cannot manually add custom paper types through the driver Custom sizes can be added only if you use the bidirectional communication mechanism so the sizes must already exist in the printer when the bidirectional query occurs If bidirectional communication is enabled then the information returned is an updated list of paper types If bidirectional communication is not enabled then the driver looks for custom paper types saved from a previous bidirectional communication query and uses those Otherwise no custom paper types are available through the driver The following standard types appear in the lists e Bond e Cardstock gt 164 g m2 e Color e Glossy 75 105 g m2 e Envelope Heavy 106 163 g m e Heavy Glossy e Labels e Letterhead Light lt 75 g m e Plain e Preprinted e Prepunched e Recycled e Tough Paper Software Technical Reference ENWW HP Color LaserJet printing system features 109 e Transparency e Unspecified For more information about media types and sizes see the Media attributes section of this guide Other Pages options Use the group Other Pages options to select an alternative media type or source for the pages that follow the first page of a document The following illustration shows the Other Pages options option
136. g software CD ROMs 130 printing system software 129 printing system software 131 product registration 172 Welcome dialog box Windows 157 What s this Help 74 Windows Cluster Server 17 Windows operating systems 73 availability of software components 132 bidirectional communication support 20 CD ROM printing system 66 Customization Utility 181 default printer setting 184 dialog boxes Typical Installation 154 directory structure printing system software CD ROM 129 driver features for 2000 XP and Server 2003 96 driver versions 69 Enterprise AutoConfiguration support 21 fonts supported 152 installers 133 installing printer software 154 PCL 6 and PCL 5c driver features 73 Point and Print installation 183 printer support for Windows 3 1x 151 remote firmware update 59 silent installer 181 system requirements 151 Windows Terminal Server 17 Index invent 2003 Hewlett Packard Development Company L P www hp com
137. g table lists the Driver Autoconfiguration defaults for Windows operating systems TO TA rine Wizard Network raana Configuration eaae 088 Neta installer _ E Preconfguraton NA vivid Enterprise Auto Configuration NA NJ Y E Preconfguraton yr Jr Jer pr enterprise Auto Configuration N__ N___ ___ ____ P HP Preconfguration S L T Enterprise Auto a S a PLP Preconiiguration vi PT Enterprise Auto Configuration PHP Preconfguraion yr ______ Enterprise Auto Configuration Windows XP traditional Model configuration PLP reconiguratin A Enterprise Auto Configuration 1 Enterprise Auto Configuration Mi i i i PRP Preconiiguration yi vi i 24 Technology background information Software Technical Reference ENWW The following table lists the drivers that support EAC in Windows operating systems Table 7 Drivers that support Enterprise AutoConfiguration Product Windows 98 Me Windows NT 4 0 Windows 2000 XP HP LaserJet 2300 HP Color LaserJet 2500 HP LaserJet 4100 and Yes Yes atom PACA HP LaserJet 4200 and Yes Yes Yes won Cd FHP Color LaserJet 4550 No Wes Wes O HP LaserJet 5100 HP Color LaserJet 5500 HP Color LaserJet 8150 No Wes es SCS No No No No No HP LaserJet 9000mfp HP Color LaserJet 3500 1 This information also applies to Windows Server 2003 HP Toolbox The HP Toolbox is a series of Web pages and a supporting Windows based software program that provid
138. ge Order The Page Order drop down menu contains four selections Right then Down Down then Right Left then Down Down then Left The preview document image changes to reflect alterations in these settings as shown by the examples in the following illustration Software Technical Reference ENWW Color LaserJet 3500 driver features 83 Figure 22 Page order preview images aj BZ a 3 F iMll ell ISI St IS all IS ll sil Sil A ie m 11 by 8 5 inches SEDIT ih 11 by 8 5 inches 8 5 by 11 inches 8 5 by 11 inches e 2 pages per sheet e 4 pages per sheet e 6 pages per sheet 9 pages per sheet e 16 pages per sheet Document preview image The preview image is a color line drawn image of a page that represents graphics and text The preview image appears in the upper right corner of the Paper Quality Finishing Effects Destination and Color tabs For more information about the document preview image see the Paper Quality tab features section of this document Rotate Rotate by 180 degrees This creates a landscape or portrait orientation in which the image is rotated 180 degrees This setting is useful for printing envelopes and when using some third party paper handling devices You can can toggle orientation between portrait and landscape by left clicking the preview image If you select the
139. has occurred 1 Turn the printer off and then back on PRINTER ERROR 2 If the message persists contact HP alternates with Support To continue turn off then on 50 X FUSER A fuser error has occurred 1 Turn the printer off ERROR 2 Verify the fuser is properly installed and For help press fully seated 3 Turn on the printer 4 If the message persists contact HP Support 51 XY A printer error has occurred 1 Press the Select button on the printer PRINTER ERROR front panel to continue alternates with 2 If the message persists turn the printer off and then back on To continue 3 If the message persists contact HP turn off then on Support 40 Technology background information Software Technical Reference ENWW Control panel Description Recommended action message 52 XY PRINTER ERROR alternates with To continue turn off then on 53 XX X CHECK RAM ROM MEMORY 54 X PRINTER ERROR 55 X PRINTER ERROR alternates with To continue turn off then on 57 X PRINTER ERROR alternates with To continue turn off then on 59 X PRINTER ERROR alternates with To continue turn off then on A printer error has occurred An error occurred in some memory of the printer Values of X Y and ZZ are X DIMM Type 0 ROM 1 RAM Y Device Location 0 On board RAM ROM 1 DIMM Slot 1 2 DIMM Slot 2 3 DIMM Slot 3 ZZ Error Number 0 Unsupported memory 1 Unrecognized memory 2 Unsupported memory si
140. he Tran Maintenance option consist of tools for Managing Supplies Changing Print Cartridges Replacing the Image sfer Kit Replacung the Fuser Kit and cleaning the printer Software Technical Reference ENWW Technology background information 29 Error Messages This section displays messages that might appear in the control panel of the printer Control panel Description Recommended action message Access Denied An attempt has been made to modify a Contact the printer administrator to change MENUS LOCKED menu item while the control panel security settings mechanism is enabled by the printer administrator The message will disappear shortly and the printer will return to Ready or BUSY state Canceling The printer is in the process of canceling a No action necessary lt JOB NAME gt job The message will continue to be displayed while the job is stopped the paper path flushed and any remaining incoming data on the active data channel is received and discarded CANNOT DUPLEX The lower rear door rear output bin was Close the lower rear door rear output bin CHECK REAR BIN Opened during the automatic duplex job or or load paper that is supported for auto the printer detected a paper size that will duplexing See Supported paper weights alternates with not go through the auto duplexer and sizes CANNOT DUPLEX CHECK PAPER Checking paper path The engine is turning its rollers to check for No action nece
141. he HP Color LaserJet 3500 series printer drivers for the HP Color LaserJet 3500 series printer For Windows 2000 Windows XP and Windows Server 2003 the HP Color LaserJet 3500 generic printer description GPD provides information about printer features for the PCL 6 driver The HP Color LaserJet 3500 PS printer description PPD provides PS feature support for the HP Color LaserJet 3500 series printer e Configure e NT Forms e Finishing e Effects e Paper Destination e Basics If you are using an HP unidriver in Windows 2000 Windows XP or Windows Server 2003 environments follow these steps to find driver version information Click Start Click Settings Click Printers or Printers and Faxes in Windows XP and Windows Server 2003 Right click the printer icon Click Properties Click the About tab Oo e ON gt Macintosh and Macintosh compatible system driver versions The HP Color LaserJet 3500 printing solution for Macintosh is composed of Print Center for OS X and the Apple LaserWriter for OS Mac OS 8 6 9 x which are provided with the operating system and HP created PPD files The driver uses these files to determine the features and PS commands that the printer supports Bidirectional support in AppleTalk and USB connections supports autoconfiguration of the software The installable components are e the HP LaserJet Installer for Mac OS 8 6 9 x and Mac OS X e the HP LaserJet Screen Fonts Installer e SYSTEM
142. he HP Color LaserJet 3500 software CD ROM the installer scans the system for an installed portable document format PDF reader If the installer cannot find a reader the installer presents the option to install the Adobe Acrobat Reader Adobe Acrobat Reader 4 0 or later is required to view the documents on the HP Color LaserJet 3500 software CD ROM HP LaserJet guides 18 On the CD ROM that came with the printer the following guides for the HP Color LaserJet 3500 printer are supplied in Adobe Acrobat Reader PDF files for viewing on your computer These guides are only available in electronic format e User Reference Guide for the HP Color LaserJet 3500 A full size comprehensive version of the User Guide e User Guide for the HP Color LaserJet 3500 An electronic copy of the printed minimized version of the User Reference Guide that comes with the printer and is installed inside the front doors of the printer You can either view the guides from the HP Color LaserJet 3500 software CD ROM or install them on your system To view the guides from the HP Color LaserJet 3500 software CD ROM click printer documentation on the main screen and then click the guide you want to view To install the online user guides select the User Guide check box during a Custom Installation The guide is installed in the Manuals folder on the target system You can also choose to install the guides later or to read the guide on the printing system software CD R
143. hen back on 3 If the message persists contact HP Support 1 Turn the printer off and then back on 2 If the problem persists contact HP Support Software Technical Reference ENWW Paper Jams The Paper Jam option shows the internal paper path and explains paper jam recovery Figure 4 Toolbox Troubleshooting tab Paper Jams option ra invent About tooibox Troubleshooting Paper jams Use this illustration to troubleshoot paper jams in the printer Paper jam locations shown without optional Tray 3 6 path to lower rear door rear output bin Paper jam recovery Software Technical Reference ENWW Technology background information 43 Supported Media Figure 5 Troubleshooting tab Supported Media p color LaserJet 3 toolbox aserJet 350 Advanced Printer Settings Supported Media troubleshooting paper handling problems ned Paper Weights and Si Configunng Trays Paper Handling Problems Lists supported paper wieghts and sizes for each tray how to configure input trays and The Supported Media section shows a list of supported paper widths and sizes explains how to configure tray and discusses paper handling problems 44 Technology background information Software Technical Reference ENWW Printer Pages Figure 6 Toolbox Troubleshooting tab Printer Pages option ca oake invent About toolbox Troubleshooting Print Quality Toots Printer Pages eee Mot e Provid
144. ible to Windows98 Me clients 164 Installation instructions Software Technical Reference ENWW Figure 56 Printer Location and Comment dialog box jig HP Color LaserJet 3500 Setup Table 54 fix text Printer Location and Comment dialog box text strings Printer Location and Comment YOu have the option of supplying a location and description of this printer You can describe the location and capabilities of this printer This information may be helpfu to users Location text box Comment text box Software Technical Reference ENWW Installation instructions 165 Figure 57 Ready to Install dialog box jig HP Color LaserJet 3500 Setup Table 55 Ready to Install dialog box text strings Title of dialog box User options and descriptions Ready to Install The wizard is ready to begin the Clicking Install causes the installation software to be installed on the Click Install to begin the system installation If you want to review of change any of your installation settings click Back Click Cancel to exit the wizard 166 Installation instructions Software Technical Reference ENWW Figure 58 Installing HP Color LaserJet 3500 dialog box Table 56 Installing HP Color LaserJet 3500 dialog box text strings Installing HP Color LaserJet 3500 The program features you selected Clicking Cancel closes the Installer are being unstalled program Please waity while the HP Color
145. including the path For example type put C LJ 3500FW RFU and then press Enter If the file name or path includes a space you must enclose the file name or path in quotation marks For example type put c My Documents LUFW RFU Software Technical Reference ENWW Technology background information 61 Note Note Note 62 To ensure that the entire proper path to the RFU file is placed in the put command type put and a space and then click and drag the RFU file on to the terminal window The complete path to the file will be placed after the put command automatically The download process begins and the firmware is updated on the printer This can take about five minutes Let the process finish without further interaction with the printer or computer The printer automatically turns off and then turns on again to activate the update Remote firmware update using FTP through a browser Follow the instructions below to use FTP through a browser to update the printer firmware remotely The following instructions can be used on Windows or Mac operating systems Open a browser window In the address line of the browser type ftp lt IPADDRESS gt where lt IPADDRESS gt is the TCP IP address of your printer For example if the TCP IP address is 192 168 0 90 type FTP 192 168 0 90 Locate the RFU file for the printer Drag and drop the RFU file onto the PORT1 icon in the browser window Remote firmware update u
146. indows Server 2003 Software Technical Reference ENWW Technology background information Table 5 Enterprise Autoconfiguration availability in Novell Netware environments Connection type Novell Netware 5 x queue queue Installer Direct USB a re a AO Network Jetdirect x EAS EA ees soma EEES EEES ed EA Standard TOPP HP gt gt Ped TCP IP MS IPX SPX HP Driver Autoconfiguration The HP LaserJet 6 drivers for Windows and the PS drivers for Windows 2000 Windows XP and Windows Server 2003 feature bidirectional communication technology which in supported environments provides automatic discovery and driver configuration for printer accessories at the time of installation Some accessories the Driver Autoconfiguration supports are the duplexing unit optional paper trays and dual inline memory modules DIMMs If the environment supports bidirectional communication the installer presents Driver Autoconfiguration as an installable component by default for a Typical Installation and for a Custom Installation The Driver Autoconfiguration component installs the bidirectional communication software If the installation environment does not support bidirectional communication the Driver Autoconfiguration option does not appear during installation However installed drivers are configured automatically in accordance with the HP printer bundle that is selected during installation of the printing system software except in Windows 200
147. ing For help press Software Technical Reference ENWW Technology background information 37 Control panel Description Recommended action message 10 XX YY UNAUTHORIZED SUPPLY alternates with For help press 10 92 YY CARTRIDGES NOT ENGAGED alternates with Open and close front door 13 XX YY FUSER JAM LOWER REAR DOOR alternates with For help press 13 XX YY JAM INSIDE FRONT DOOR alternates with For help press 13 XX YY JAM INSIDE FRONT DOOR alternates with REMOVE INCOMPATIBLE TRANSPARENCIES 13 XX YY JAM INSIDE LOWER REAR DOOR alternates with Clear jam then press the Select button on the printer front panel 38 A new supply has been installed that is not made by HP This message is displayed until an HP supply is installed or the Select button on the printer front panel is pressed The cartridges are not engaged There is a jam inside the lower rear door rear output bin behind the fuser There is a jam inside the front door There is a jam inside the front door caused by incompatible transparencies A page is jammed in the lower rear door rear output bin Technology background information If you believe you purchased an HP supply please call the HP fraud hotline at 1 877 219 3183 Service or repairs required as a result of using non HP supplies are not covered under HP warranty To continue printing press the Select button on the printe
148. ings When you select Default Print Settings nearly all of the settings are restored to the combination that existed after the driver was installed the original settings However if the attribute combinations that are associated with watermark Software Technical Reference ENWW Color LaserJet 3500 driver features 77 definitions custom paper sizes or the User Guide Print Settings quick set have been changed or deleted the original settings are not restored Type a new Quick Set name here appears in the Print Task Quick Sets menu automatically if no other driver settings have been changed since the driver was installed or if all of the driver settings match the original settings Otherwise the setting in the Print Task Quick Sets menu is the same label that appeared when you last closed the printing Properties dialog box by clicking OK The following table shows the default settings for Print Task Quick Sets See the HP Driver Preconfiguration section of this document for information about preconfigurable driver settings Table 13 Print Task Quick Set default values for the HP Color LaserJet 3500 printer Quick Sets default setting if different values Printon Both sides OR fs 2 Flip pages up JOR es 2 Bookiet printing JOR es 2 Pages per sheet es 2 Print page border JOR es 2 Page order Right then down es 2 Print quality Bestquay f We 2 Current setting PCL 6 This is the Faster No Printing setting PCL 5c
149. installed on a host server any client can use HP Web JetAdmin through a supported Web browser such as Microsoft Internet Explorer 5 5 and 6 0 or Netscape Navigator 7 0 by browsing to the HP Web JetAdmin host HP Web JetAdmin 7 0 and later versions have the following features e task oriented user interface that provides configurable views for network managers e customizable user profiles that can be customized to let network administrators include only the function that is being viewed or used e routing of instant e mail notification of hardware failure low supplies and other printer problems to different people e remote installation and management from anywhere by using only a standard Web browser e advanced automatic discovery of peripherals on the network without manually typing information about each printer into a database e simple integration into enterprise management packages e capacity to find peripherals based on parameters such as the Internet protocol IP address color capability and model name e capacity to organize peripherals into logical groups with an option that provides virtual office maps for easy navigation HP Web JetAdmin can be used for access to the HP Embedded Web Server ordering supplies and remote firmware updates for supported printers The HP Color LaserJet 3500 software CD ROM browser provides the following link to download the latest version of the HP Web JetAdmin software http www hp com go web
150. installs only the printing system components that are included in the Typical Installation Note Values that follow an equal sign in a command line must not contain intervening spaces Software Technical Reference ENWW Installation instructions 181 182 Method 1 Command line Type the following at the command line do not type the beginning and ending quotation marks lt CD ROM ROOT gt SETUP SETUP EXE U PORT XXXX PRINTER N PD N Method 2 SETUP LST Use the SETUP LST file to specify command line arguments to the installer for an unattended installation You can send command line arguments in one of the following ways e Send the command directly to the installer e Send the command using the SETUP LST file located in the setup directory e Use a combination of the two methods For example this file contains two options port and printer The installer operates normally because the u option has not been specified If you use setup u for the installer it operates in the unattended mode and uses the two values specified in the defaults section of the SETUP LST file If you use setup u printer 1 for the installer it operates in the unattended mode and chooses the HP Color LaserJet 3500hdn The options specified on the command line override the options that are specified in the SETUP LST file The available options can also include the u option Using this option key makes the installer always operate in the unattende
151. ion If the HP Color LaserJet 3500 series printer uses a direct network connection use file transfer protocol FTP to update your HP LaserJet firmware Complete the following steps for your operating system Windows operating systems 1 Take note of the TCP IP address on the ElO Jetdirect page The HP Jetdirect page is the second page of the configuration page printout To print a configuration page see Determining the current level of firmware Before connecting to the printer make sure that the printer is not in PowerSave mode Also make sure that any error messages are cleared from the control panel display Open a command window on your computer Type ftp lt TCP IP PRINTER ADDRESS gt For example if the TCP IP address is 192 168 0 90 type ftp 192 168 0 90 Press Enter on the keyboard When prompted for the user name press Enter When prompted for the password press Enter Type bin at the command prompt Press Enter The message 200 Types set to I Using binary mode to transfer files appears in the command window Type put lt FILENAME gt where lt FILENAME gt is the name of the RFU file that was downloaded from the Web including the path For example type put C LJ 3500FW RFU and then press Enter If the file name or path includes a space you must enclose the file name or path in quotation marks For example type put c My Documents LJ 3500fw rfu Technology background information Software T
152. ired Installing HP LaserJet XXXX Series Unless you want to stop the installation Click Stop to interrupt Stop button the install file copy process Software Technical Reference ENWW Mac OS X installation 201 202 Mac OS X installation Software Technical Reference ENWW Engineering Detail Introduction This section presents engineering detail for the following topics e Media attributes e Print server operating system migration Media attributes This section includes the following information about media attributes paper sources and destinations e paper tray configurations e paper source commands media types and sizes e PCL 6 and PCL 5c custom paper sizes Paper source commands The PCL 5c escape sequence for paper source is Esc amp l H the I is a lowercase L rather than the numeral 1 See the following table for values of For example Esc amp 11H is the command for tray 2 The PCL 6 escape sequence for paper source is ubyte MediaSource See the following table for values of For example ubyte 4 MediaSource is the command for tray 2 Table 80 Paper source commands Paper source PCL 6 MediaSource Tray 1 Tray 2 500 sheet Tray 3 500 sheet Tray 41 2000 sheet eC Auto Selec Manual feed 2 Software Technical Reference ENWW Introduction 203 Media types and sizes The tables in this section provide information about media features media attributes and paper handli
153. is approach ensures that the print servers and clients are always running the same correct printer drivers thus avoiding any incompatibilities that may otherwise exist Advantages of this approach include not having to do any additional work to the legacy NT 4 0 clients and servers and ending up with the proper version 3 drivers for all of the products at the end of the migration and most importantly all printer models and drivers can be supported using this approach Strategy 2 Use Windows NT 4 0 drivers to support all clients Because Windows 2000 Windows XP and Windows Server 2003 are capable of running Version 2 printer drivers a simple approach might be to use Version 2 printer drivers to support all of the servers and clients In this way version 2 and version 3 printer driver compatibility issues are avoided because only version 2 printer drivers are deployed in the solution In fact this is the recommendation Microsoft makes if driver incompatibility issues arise In general this is a safe recommendation to make for version 2 PS printer drivers which are based on Microsofts PS driver core However caution is advised because while HP s version 2 PCL drivers are compatible with Windows 2000 they are not all compatible with Windows XP or Windows 2003 Server The HP version 2 PCL printer drivers should not be installed on Windows Server 2003 servers nor should Windows XP clients connect to print queues hosted from Windows NT 4 0 print s
154. ive settings option allows you to specify the notification rate of the alert Figure 15 Device Status and Alerts Alerts tab Administrative Settings option PIN AE ol ica arte a hid reir Advanced Printer Settings toolbox Alerts Set up Status Alerts Administrative Settings Set up Email Alerts Administrative Settings toolbox Links Set up the rate at which your printer will be checked for alerts Increasing the rate will provide Select a device more timely status to alert events but wall increase I O traffic Decreasing the rate will reduce VO traffic but may cause a delay in receiving alert messages View current alerts Text only page Less Often Normal More Often Rate C o C Ave _Cancei Remote firmware update The HP Color LaserJet 3500 series printer features a remote firmware update RFU capability The method for downloading remote firmware updates from the Web site is similar to that used to download the latest printing system software and printer drivers The process for remotely upgrading printer firmware involves three steps 1 Determine the current level of firmware installed on the HP Color LaserJet 3500 series printer 2 Goto the Web site and download the latest firmware to your computer 3 Download the new firmware to the printer 58 Technology background information Software Technical Reference ENWW Determining the current level of firmware To determine the current level of firmware
155. jetadmin Printing system components Software Technical Reference ENWW Click support from the CD ROM browser and then click hp web jetadmin The following table shows the supporting operating systems and hardware for HP Web JetAdmin Table 12 HP Web JetAdmin support Protocols e TCP IP e IPX SPX Compatible operating systems e Microsoft Windows 2000 Professional Server and Advanced Server e Microsoft Windows XP Professional with service pack 1 and Windows Server 2003 e Microsoft Windows NT Server and Workstation with service pack 3 or later Shared print queue creation support e Microsoft Windows 2000 Professional Server and Advanced Server Microsoft Windows XP Professional and Windows Server 2003 Microsoft Windows NT 4 0 Server and Workstation HP UX 11 0 Novell NetWare 5 1 and 6 0 IPX only using Netware Client 4 83 using HP Web JetAdmin only on a Microsoft Windows NT 4 0 Windows 2000 Windows XP or Windows Server 2003 system Supported products All HP and non HP printers connected through HP Jetdirect print servers and standard MIB compliant third party network connected printers Supported browsers e Microsoft Internet Explorer 5 5 and 6 0 Windows only e Netscape 7 0 English all operating systems Supported printers All HP and non HP printers connected through HP Jetdirect print servers and standard MIB compliant third party network connected printers Software Technical Reference ENWW Printing system c
156. k Quick Set default values for the HP Color LaserJet 3500 printer Driver feature U S English Print Task Other language default Preconfigurable Quick Sets default setting if different values Print on both sides Flip pages up Booklet printing i OF Pages per sheet Print page border O Page order Right then down Print quality Best quality Rendering mode PCL 5c Automatic only Scale patterns On Y SWYG Po Print text as black es as outlines Print document on Off print on the size Yes Pamen spechedintnePapertab PA regional paper size FS JOR es 2 PY ofnonmalsze po lt o fs Watermarks mn O ides Watermarks first page Off Yes only Current watermarks none Confidential Yes2 Draft SAMPLE Watermark message Diagonal angle Watermark message 52 custom angle Watermark font name Arial R Language dependent No No es Current setting PCL 6 This is the Faster Printing setting PCL 5c This is the Best Quality setting Yes 104 HP Color LaserJet printing system features Software Technical Reference ENWW Driver feature U S English Print Task Other language default Preconfigurable Quick Sets default setting if different values Watermark font shading Very ight O CC Watermark fontsize 190 Pes S Mini pages tab All pages INES 6 Use different paper for Off all of the pages use No first page the same paper All pages and first page Letter Default value depends on
157. kes a connection to a shared printer The server for this shared printer at the remote site is hosted from a print server that has been migrated to Windows 2000 and contains a version 3 driver which is also the HP LaserJet 4000 Series PCL 6 printer driver Now the client computer already has a printer driver named HP LaserJet 4000 Series Print server operating system migration Software Technical Reference ENWW PCL 6 but it is a version 2 driver and Windows 2000 prefers to use a version 3 printer driver when it is available So in this case because the print server at the remote site has a matching driver which is version 3 the Windows 2000 client downloads this version 3 driver and now runs this printer driver The connection to the remote print server silently upgraded the client computers printer driver to a version 3 driver While still at the remote site the client and server are both running the same printer driver and printing works as expected However at Event 3 when the client returns to the home office and tries to print problems occur because the printer driver being used on the client is not the same as that being used on the server and these two printer drivers are incompatible with each other Figure 81 Introduction of incompatible printer drivers through a silent driver upgrade NT 4 Server 2K Client 2K Server 2K Client makes connection to NT Ver 2 server gets Version 2 driver OK Client makes new
158. ks are applied to logical pages For example when Pages per Sheet is set to 4 and First Page Only is turned off four watermarks appear on the physical page one on each logical page Click Edit and the Watermark Details dialog box appears Figure 40 Watermark details Watermark Details 2 x Current Watermarks Confidential Draft SAMPLE New M Font Attributes Watermark Message Name Arial i ws rial Color EE Gray hu M Message Angle Shading Diagonal Very light y Horizontal Size Style C Angle 52 80 Regular y Cancel The dialog box shows a preview image and provides options for creating a new watermark and controlling the message angle and font attributes Click OK to accept all of the changes that are made in the Watermark Details dialog box However clicking Cancel does not cancel all of the changes If you make changes to a watermark and then select a different watermark or click New all of the changes made to the previous watermark are saved and only the current unsaved changes can be canceled Current watermarks The Current Watermarks group box contains a list of available watermarks both predefined watermarks made available in the driver and any new watermarks you have created To create a new watermark click New The new watermark appears in the Current Watermarks list and in the Watermark Message edit box as Untitled until you name it
159. l of firmware section of this guide for more information Remote firmware update using the LPR command Note Note This remote firmware update method is for use in Windows NT 4 0 Windows 2000 Windows XP and Windows Server 2003 Follow the instructions below to update the printer software remotely using the LPR command 1 From a command window type lpr P lt IPADDRESS gt S lt IPADDRESS gt o lt FILENAME gt OR lpr S lt IPADDRESS gt Pbinps lt FILENAME gt OR Ipr S lt hostname or IPADDRESS gt Praw lt FILENAME gt where lt IPADDRESS gt can be either the TCP IP address or the hostname of the printer and where lt FILENAME gt is the filename of the RFU file The parameter o I consists of a lowercase O not a zero and a lowercase L not the numeral 1 This parameter sets the transport protocol to binary mode Press Enter on the keyboard The printer control panel displays the messages described in the section Printer messages during firmware update At the end of the upgrade process the printer control panel displays the READY message Type exit at the command prompt to close the command window Using HP Web JetAdmin to download the firmware to the printer This procedure requires that you install HP Web JetAdmin version 7 0 or later on your computer Complete the following steps to update a single printer through HP Web JetAdmin after downloading the RFU file from the HP Web site
160. lay with 640 by 480 pixel resolution video graphics array VGA Same amount of RAM as the minimum requirements for the operating system e 93 MB of available hard disk space on the same partition as the operating system for full installation e Onboard USB port or network connection Software Technical Reference ENWW Introduction 151 Font support Basic fonts Microsoft Windows software includes these basic fonts which can be used with any HP printer e Arial e Courier New Italic e Times New Roman Italic e Arial Italic e Courier New Bold e Times New Roman Bold e Arial Bold e Courier New Bold Italic Times New Roman Bold Italic e Arial Bold Italic e Symbol e Wingdings e Courier New e Times New Roman Default fonts The following default fonts are installed through a typical installation of the HP Color LaserJet 3500 printing system software Table 43 Default fonts File mame Fo mame O O oOo 152 Font support Software Technical Reference ENWW MN O 1 HELR67W TTF HELR68W TTF HELR48W TTF HELR46W TTF AVGR45W TTF AVGR46W TTF AVGR65W TTF AVGR66W TTF BOKR75W TTF BOKR76W TTF BOKR35W TTF BOKR36W TTF CHANC___ TTF DINGS___ TTF LETR45W TTF LETR65W TTF LETR46W TTF MARIGOLD TTF NCSR75W TTF NCSR76W TTF NCSR56W TTF NCSR55W TTF PALR65W TTF PALR66W TTF PALR46W TTF PALR45W TTF SYMPS__ TTF TIMR65W TTF TIMR66W TTF TIMR46W TTF TIMR45W TTF UNVR65W TTF UNVR66W TTF UNVR67W TT
161. le and send it to the printer Download the file from http www hp com go clj3500_ firmware The upgrade was interrupted See the Troubleshooting a firmware update table A flash hardware failure occurred Although it is extremely unlikely the device might have a hardware failure Call technical support to address the problem see the flyer that came with the printer for a local telephone support list Note All HP LaserJet printers leave the factory with the latest available firmware version installed If a remote firmware update fails the RFU file must be sent over a parallel port connection Euro character The euro is the name for the currency of the European Union EU This unit was launched on January 1 1999 The euro has changed the way business is conducted in Europe and has affected every company and industry in the world It is vital that companies understand and prepare for the changes the euro brings This HP Color LaserJet 3500 series printer includes euro characters for each of the internal fonts The printer can print the euro character in the Windows 98 Windows Me Windows NT 4 0 Windows 2000 Windows XP and Windows Server 2003 operating systems HP is committed to maximizing document portability through supporting and promoting euro symbol standards Software Technical Reference ENWW Euro character 65 Printing system components Printing system and installer HP Color LaserJet 3500 software CD ROM for Win
162. lected disk customized Click Quit to quit the Installer Quit button without making changes to the system Install button default option NOTE A Read Me button appears on each Macintosh installation screen Software Technical Reference ENWW Mac OS Classic installation 193 Figure 70 HP LaserJet Installer dialog box custom install hp LaserJet Installer Classic Easy Install Y Click the Install button to install your printer software on the selected disk Disk space available gt 2GB Approximate disk space needed 24 200K Install Location i m A Qu it The folder Post Install Tasks will be created on the disk Macintosh HD Install Table 69 HP LaserJet Installer dialog text strings custom install hp LaserJet Installer Custom Install drop down menu If you want to install the files in a location other than the default Macintosh HD click Install Location to specify a location Printer Descriptions Classic hp LaserJet Utility Classic Install Not s Classic Select which of the available hp LaserJet Help Classic components to install by using the USB Components Classic check boxes in the list hp Manual Duplex amp Booklet Click the Read Me to open the Classic Installer readme file Disk space available conditional Click Install to start the installation Approximate disk space needed on the selected disk conditional Click Quit to quit the Installer I
163. lick Printers for Windows XP and Windows Server 2003 click Printers and Faxes Right click the printer name and then click Properties Figure 44 Device Settings tab amp HP Color LaserJet 3500 Properties Axl General Sharing Ports Advanced Color Management Security Device Settings About HP Color LaserJet 3500 Device Settings E 2 Form To Tray Assignment oom Printer Auto Select Letter Manual Feed Tray 1 Letter Tray 1 Letter Tray 2 Letter Tray 3 Not Available a a Installable Options Automatic Configuration E gt Update Now Tray 3 Not Installed Allow Manual Duplexing Enabled Device Settings tab features Note The Device Settings tab can be found in the Properties for the printer driver To gain access to the printer driver Properties click Start on your Window task bar click Settings and then click Printers Right click the printer name and then click Properties The Device Settings tab contains controls for paper handling devices and controls for managing the HP Color LaserJet 3500 series printer 126 HP Color LaserJet printing system features Software Technical Reference ENWW When you select features in the Device Settings tab that can be changed a Change Setting dialog box opens in the bottom of the window Available options depend on the feature The following illustration shows the Device Settings tab Figure 45 Device Settings tab amp HP Color LaserJet 3500 Pro
164. ling is turned on and Finishing tab options such as Page Order Booklet Layout and Pages per Sheet are available depending on your printer For normal printing leave the Advanced Printing Features setting at the default Enabled If compatibility problems occur you can disable the feature When disabled metafile spooling is turned off and the printing options might be unavailable HP Color LaserJet printing system features Software Technical Reference ENWW Printer Features The following Printer Features are available e Raster Compression Layout Options The following Layout Options are available e Orientation e Page Order Orientation Orientation refers to the layout of the image on the page It does not affect in any way the manner in which the media is fed into the printer The default orientation is Portrait The other setting is Landscape Note Nearly all software programs establish the orientation for the printed page so the page orientation in the driver is useful only for the few software programs that do not set an orientation Page Order Page Order specifies the order in which the pages of your document are printed Front to Back prints the document so that page 1 prints first Back to Front prints the document so that page 1 prints last The Back to Front setting is useful if you are printing to a face up output bin to achieve output in the correct order Note The page ordering operation works on whole sheets of pap
165. llation of a PS driver is supported only with a Microsoft Windows 98 or Windows Me PS driver version 4 0 or later In a homogenous operating system environment one with all of the clients and servers running the same operating system the same printer driver version that is vended from the server to the clients in a Point and Print environment also runs and controls the print queue configuration on the server However in a mixed operating system environment one in which servers and clients might run on different operating systems conflicts can occur when client computers run a different version of the printer driver than the one on the print server For more information see the Point and Print in a mixed operating system environment section Software Technical Reference ENWW Installation instructions 183 For all operating systems use the Add Printer Wizard to install the appropriate operating system driver on the server and client machines as shown in the following table Table 66 Windows servers with Windows clients en CASO function Server only 3 Click Next and then click Local Printer Click Next If your operating system is Windows 98 or Windows Me go to step 6 Server and clients 4 Select the appropriate port in the list of ports or click Add Port to connect to a network port that is not in the list of available ports Server and clients 5 Select the printer model in the list of available printers or click Have Di
166. lly click Start click Run and then browse to and double click the SETUP EXE file in the root directory of the CD ROM 3 Click Install Printer and follow the onscreen prompts Installing from a network or from downloaded files Follow these instructions if you downloaded the files from the Web or if you are installing the printing system files from a network You might need to see your network administrator for the location of the printing system software file 1 Browse to the location of the SETUP EXE file 2 Double click the SETUP EXE file 3 Click Install Printer and continue to follow the instructions until the printer is installed For detailed installation instructions see the Detailed Windows installation section of this guide Detailed Windows installation This section provides information about the installation dialog box sequence for installing the HP Color LaserJet 3500 printing system software in Microsoft Windows environments You can choose to install the software by using either a typical installation or a custom installation Typical Installation dialog box sequence Note This represeints the installation sequence for Windows XP Professional The order and appearance of dialog boxes can vary among operating systems 154 Installation instructions Software Technical Reference ENWW The typical installation includes the following components HP Color LaserJet 3500 driver Screen fonts e Driver Autoconfigura
167. m multiple or unattended installations 1 Start HP Web JetAdmin 2 Create a device group A simple way to do this is to follow these steps a Click Device Management then click All Devices b Shift click to select printers that you want to be included in the group and then click OK c When prompted type a name for the new device group and then click OK 3 To modify several printers in a group click the group name and then click Open 4 The drop down menu for Device Group Tools appears in the right side of the window Scroll if necessary to view it 5 Inthe Device Group Tools drop down box choose an action Type in the appropriate information and click Return to Device Group when finished Printer messages during firmware update The printer shows three messages that appear during a normal update process Table 9 Update messages Explanation RECEIVING UPGRADE This message appears from the time the printer recognizes the beginning of an RFU update until the time the printer has verified the validity and integrity of the RFU update UPGRADING PRINTER This message appears while the printer is actually reprogramming the firmware WAIT FOR PRINTER TO This message appears from the time the printer has finished reprogramming the REINITIALIZE DIMM until the printer reinitializes Note To verify that the firmware update succeeded print a new configuration page from the printer control panel and verify that the firmware date code
168. mation about localized IBM OS 2 drivers http www ibm com 2 The Networking tab in the Embedded Web Server appears in English French Italian German and Spanish only Language key JA Japanese KO Korean NO Norwegian PT Portuguese PL Polish RU Russian SC Simplified Chinese 136 Structure and availability of the software CD ROM Software Technical Reference ENWW SV Swedish ES Spanish TC Traditional Chinese TH Thai TR Turkish Software Technical Reference ENWW Structure and availability of the software CD ROM 137 Driver feature comparison in various operating systems The following tables detail the software features available for each driver type and for each supported operating system that the HP Color LaserJet 3500 series printers support The printing system driver for Windows 2000 and Windows XP is the new HP host based unidriver with a user interface look and feel that is consistent across the PCL 5c PCL 6 and PS drivers The printing system drivers for Windows 98 Windows Me and Windows NT 4 0 are the HP traditional PCL 5c and PCL 6 drivers and the HP traditional PS driver Job stream output Table 21 Driver support for job stream output feature Operating Windows XP Windows NT Windows 98 system 32 bit Me Windows 2000 HP 4 0 Driver type DMC Config Editor HP HP Mac host based host based host based host based ha unidriver driver driver driver PCL 6 pass PS 1 2 Color
169. me and right click Client only 12 Click Install to complete the installation through the Add Printer Wizard Setting a default printer This section applies to the Windows 98 Windows Me Windows NT 4 0 Windows 2000 Windows XP and Windows Server 2003 operating systems 1 In Windows 98 Windows Me Windows NT 4 0 and and Windows 2000 OSs click Start click Settings and then click Printers In Windows XP and Windows Server 2003 click Start click Control Panel click Printers and Faxes Windows XP Professional or Printers and other hardware devices Windows XP Home 2 Select the printer that you want to set as the default printer 3 From the File menu click Set As Default A check mark appears next to the menu option 4 Click Close Windows 3 1x The HP Color LaserJet 3500 series printer has not been tested with and is not supported in Windows 3 1x 184 Installation instructions Software Technical Reference ENWW Installation for Macintosh operating systems Introduction This section provides system requirements and procedures for installing and removing the HP Color LaserJet 3500 printing system software for the Macintosh operating system System requirements The following are system requirements for installing and using the HP Color LaserJet 3500 printing system software on each of the Macintosh operating system e 68 KB processor e Macintosh OS 9 x or later e 16 MB RAM e 20 MB available disk space Macintosh
170. menu If you want to install the files in a location other than the default Mac click the Install Location drop down menu to specify a Printer Descriptions OS X location Printer Descriptions Classic You can also choose a Custom hp LaserJet Utility Classic installation option from the drop down menu at upper left Click the Install button to install Printer Dialog Extensions OS X Install Notes Classic Click Read Me to open the Installer ColorSync Profiles i readme file Disk space available conditional Click Install to start the installation on the selected disk Approximate disk space needed conditional Install location Items will be installed on the disk Mac Click Quit to quit the Installer without making changes to the system Install Location drop down menu Quit button Install button default option Software Technical Reference ENWW Mac OS X installation 199 Figure 78 HP LaserJet Installer dialog box custom install 0868 hp Laserjet Installer Custom Install 5 4 Read Me 4 O Printer Dialog Extensions OS X O Printer Descriptions OS X O Printer Descriptions Classic O hp Laserjet Utility Classic O Installation Notes Classic gt O hp Laserjet Help Classic Disk space available gt 468 Approximate disk space needed OK Install Location z Y Quit A Iterns will be installed on the disk Mao a XA Install Loc
171. n cn nn nnn nn r rra 189 To install the HP LaserJet printer software for the Macintosh OS cc cceeeeeeeeeeceeecaeeeeeeeeeeeeees 189 To set up an AppleTalk networked printer with Mac OS 9 X 0 ccecceeeeee cece ee eee eee e eee eeeeeeeeeeeeeeeeeeeees 190 To set up a printer with Mac OS Xess cece i i i i i i i teeter etter ener Ea Aaaa aaa Ea A aa 190 To set up an IP LPR networked printer with Mac 9 X cccccccececcceeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeteteneeteeens 190 To set up a USB direct printer connection with Mac OS 9 X 1 cccecccseeeeeeeeeeeeeeeeeeeeeeeeteeeeeeeeeeees 191 Uninstalling the Macintosh printing SYSteM c ccceeeceeeeee eee eente eter conan nc cnn cnn nn rca rrcrnn nr 191 IN DOX GISK lA YOU Eaicocnonsiriancacioninnanciadadorianad diciones 191 MacOS Classic installation sisiassccccctsiiasiatodcercdasasdiaddia ita Madde sanaaa N 192 Main Install dialog Dox SEQUENCE oooccocccncccoconcccccnnononnnnoconcnnn trta cnn nn nn nana r cnn nn NEEE EEEN nr nn arenas 192 HP LaserJet Screen Fonts Installer dialog DOX SEQUENCEe oonnccccccnnnncccccccnononancncnnnn nano n nc nnnn rare nnnnn 196 Mac OS X installati Mei ctas a aaa nae ee ees 198 Main Install dialog box SEQUENnce icoociioiaraaiaaralleac tii 198 6 Engineering Detail INTOdUCION eseun T E intaoa 203 Media attributes ocan nii aaa 203 P p r soufce commands susirasime a a a a a da 203 ETERNAS tere eect etter eeecne eats sere eeceeeeeeeeeeeceeaeeeeee
172. n nar r rr ran ENAKE AEREE ATA KENA 181 Command line silent install ccccccccccceee eee ee eee e eee eee eee teeta eect nannan anesan reete ee 181 Method 1 Command lnea daa 182 Method 2 SETUP LST sessudtcorsesssattuanensusndacad dedevnans deus cadaawaas aaa a aaa a a a a 182 Driver only installation sciaccaia kiinaa ania iadaaa RNANA A Anana ENNA eerste ree EEEE KIARA iN aRE 182 Software Technical Reference ENWW Point and Print installation for Windows 98 Me NT 4 0 2000 XP and 2003 183 Setting a default Pt iii ai 184 WINGOWS 3 iii dida 184 5 Installation for Macintosh operating systems INTO UC ON csias danna da A A Ad 185 System regure MENS iii da 185 Macintosh component descriptions cceeceee cece eect eee e eee eet ee eee e tees eee ends sete eeeeeeeeeeeeeeeeeees 185 HP LaserJet PPDS aisia innnan nania aa a akaa a adaa KAE a aa eaa a aana Ea A AANE A Ea 185 PDEs Mac OS X only 10 1 and laten oooonnnnnccccnnoninccocccccnncnnnnnccccnnan anno nc n cnn nn naar nn cnn nn nn nan enn 185 AP LaserJet Ut ocn illa ceo catanie cea 186 E ana aa a aAa a eaaa a eaa aa Maalaa NTa 186 ColorSyne 01891 1 0PP0C Qe PEO 5 U U U PP A eseseasaad Aada RAEE A E LALEA 186 Online el Pvc A ai 186 screen fonts Mac OS ClasSiC 22 iii oo 186 FONE SUPPOMiecinc ciscaccuneds hanvacsidatagest nestanldnlaialasseaaaaladeadis iia 186 Installing the Macintosh printing SyStOM cc cece ee eeneee eter ee eeeenaaaee n
173. n the registration process Software Technical Reference ENWW Figure 66 Hewlett Packard s Electronic Registration dialog box 3 of 3 Hewlett Packard s Electronic Registration Please send your registration to Hewlett Packard via e mail Previous Table 64 Hewlett Packard s Electronic Registration dialog box text strings 3 of 3 Hewlett Packard s Electronic Please send your registration to Click the E mail button to send an Registration Hewlett Packard via e mail e mail to HP that contains the This is the third of three dialog E mail button default option registration information that you boxes Exit button specified A thank you dialog box appears when the e mail is sent Previous button Clicking Previous returns you to the second dialog box in this sequence Clicking Exit takes you to the Exiting Registration dialog box Software Technical Reference ENWW Installation instructions 179 Figure 67 Exiting registration dialog box Exiting Registration CA You haye selected to exit Hewlett Packard registration invent If you would like to continue with registration please press the continue button to return to the place where you exited Otherwise you may go to the URL below to register your product at any time http wew hp com go register Thank you for your valuable time Exit Table 65 Exiting registration text strings Exiting Registration You have selected to exit Hewlett
174. nar nn rn rra rr rnrnnnn rn nn 116 Figure 39 Effects taD cit tdt dd tds dd 117 Figure 39 Preview images Legal on Letter Scale to Fit off left and on right eee 118 Figure 40 Watermark detallS oo a tet ee oe 120 Fig re 41 Color tab vta 123 Software Technical Reference ENWW Figure 42 Figure 43 Figure 44 Figure 45 Figure 46 Figure 47 Figure 48 Figure 49 Figure 50 Figure 51 Figure 52 Figure 53 Figure 54 Figure 55 Figure 56 Figure 57 Figure 58 Figure 59 Figure 60 Figure 61 Figure 62 Figure 63 Figure 64 Figure 65 Figure 66 Figure 67 Figure 68 Figure 69 Figure 70 Figure 71 Figure 72 Figure 73 Figure 74 Figure 75 Figure 76 Figure 77 Figure 78 Figure 79 Figure 80 Figure 81 Figure 82 Figure 83 Figure 84 Figure 85 Figure 86 Color Settings Options dialog DOX oooonooooncccnnnnnnccconoonccnnccnnnnnnnnnnncnncncnnn nana non ncnncnnnnnnnnns 124 About This Driver dialog DOX oooooonoccccnnnnnnnoconononccnnnnnnonononnnnn cnn cnn cnn nn nnnnnnn nn rn r rr rnnnnnnnn nn 125 Device Settings tail didnt 126 Device Settings tail AA A ae 127 Choose Setup Language dialog DOX oooooooccccccncccccccononcccncncncnnnnn non nncnncncnanannn nn nncnnnnnnnnnnnns 155 InstallShield Wizard dialog DOX ooononccccnnnnonicccocnnnnocccnccnnnnnonnnnnnnnnr rra nn rrrnnnn rra 156 Welcome dialog DOK tico it adi 157 HP Software License Agreement dialog DOX ooooocccccccnoco
175. ncompatible version 2 and version 3 drivers 210 Using version 2 and version 3 drivers to support a mixed client base eeee 211 Additional Drivers dialog box in Windows 2000 0 000 eee cent eter eeeenaeeeeeeeteaeeeeeeeeeaees 214 Additional Drivers dialog box in Windows XP oocoocncnninnccccconcconononannnnnnnnonnnnnn occ nn nr nnnnn nono 215 Additional Drivers dialog box in Windows Server 2003 ccnnicccocccccnccccccnnnnnnnncnnnnnn nono 216 Software Technical Reference ENWW 13 14 Software Technical Reference ENWW Purpose and scope Introduction This Software Technical Reference STR provides information about and troubleshooting tips for the printing system software for the HP Color LaserJet 3500 series printer This document is prepared in an electronic format to serve as a quick reference tool for Customer Care Center CCC agents support engineers system administrators management information systems MIS personnel and HP LaserJet printer end users as appropriate The following information is included in this technical reference e descriptions of drivers and platforms with system modifications procedures for installing and uninstalling software components e descriptions of problems that can arise while using the printer and known solutions to those problems Note System modification information and descriptions of known software issues and workarounds are included as an addendum to this software
176. nddccsnasaneducesssass 74 Constraint MESSAGES iii 74 Bubble CID mood aaa Aa aana Aea ARa 75 Paper Quality tab features ce rr rn nr nn nn cn cnn cnn nn nnn nn nnnnnnnnnn anar eaaa Aana 76 Pint Task Quick Slds A aia 76 Default Print Segi outlet EE 77 User Guide Print SEUNS ica 79 Type new Quick Set name NEL cee ee ee een nnnn nano antt nn nn nn nn n nn rr rra nn n rr rr r rr nnnnnr nn 79 Document preview Magosa ER E aa air iii 80 Finishing tab features EEEE E EEE TATE E EEE 81 Print Task QUICK SEIS i EEEE AAAA A EAN a AT A 81 DOCUMENT OPLONS seeen oetan donado ceetaadsducdusasaaatacsnsssangadatibesaadinadedadeceddeeeeiandes dead dad 82 Flip Pages UDs eai a ia EE AEE E TEREE E A ESE 82 Booklet layoUlecinecinicoii ri E EEEE ROE EEEE 82 Book and booklet printings z c cicis iscacacacivedssasiaancdsened esa yianndaeesdbese sl shanasccuaeshsbindaasdeueed aabiaiadalaadisaaed 82 Printing a Booklet using Booklet Layout eee eeeenee etre ee eeeeaeeeeeeeeeeaeeeeeeeeeeaaeeeeeeeneeaas 83 Printing a Book using Booklet LayOut eee ceneeeee eee eeaeeeeeeeeeaaeeeeeeeeeaaeeeeeeeeenaeeeeeeneeaas 83 PAGES POF Medida iii 83 Print Page Borders viciosa ina idad aia dll adici n 83 Page Ordo eonia cairo lll ld 83 Document preview IMage cooccconooncccccconnncnncnocccanannonnnnccnnnnn nn nn n nr cnn nn nr nn nr cnn nn r rr nera nr r nar e rnnnnn nn 84 NR 84 Effects tab features iecioicoccion aiii di 85 Print Task QUICK SOS n ENa E E
177. nel 73 Index settings 73 viewing with HP Advanced Printer Settings 50 Copies option in drivers 92 Copy Count option in drivers 93 cover back option in drivers 111 covers booklet 83 Custom Installation dialog box Windows 171 custom paper sizes 206 custom Print Task Quick Sets 79 customer support for product 52 Customization Utility 133 description 181 description 67 default printer setting 184 Device Information page HP Advanced Printer Settings 50 Device Settings tab in drivers 126 Device Status page HP Advanced Printer Settings 50 dialog boxes printing system software installation 154 Mac OS Classic 192 Mac OS X 198 Windows Typical 154 different paper sizes printing documents with 86 directory structure printing system software CD ROM 129 disk space requirements 151 Windows 151 documentation 79 HP Jetdirect Administrator s Guide 19 install notes 19 online availability by operating system 133 Print Task Quick Set for use guide 79 Print Task Quick Set for use guide 105 printer 18 release notes 19 double sided printing options in drivers 101 downloading 129 firmware 129 firmware 59 printing system software 129 printing system software 131 Driver Autoconfiguration 22 drivers 73 accessing 73 Advanced tab 98 availability by operating system 133 Basics tab 91 Color tab 94 Color tab 123 Device Settings tab 126 Effects tab 85 Effects tab 112 Effects tab 117 Enterprise AutoConfiguration 22 Enterprise AutoConfigurati
178. ng constraints for the HP Color LaserJet 3500 series printers Note The following table lists the features and attributes of various media listed under the Size Is drop down menu on the Paper tab The list order can vary depending on the printer and operating system The list contains all of the following sizes and might contain sizes from other drivers Table 81 Supported eS aa aa and attributes TT driver Paper sizes Letter 216 mm at mm 100 100 a Legal 216 mm 356 mm 100 100 ee ee Executive 184 mm 7 25 267 mm 100 100 a Rar inches 148 mm 5 83 210 mm 100 100 PJ 210 0 mm 8 27 297 mm 100 100 Pf iiem Envelope Commercial 10 105 mm 4 12 241 mm 100 100 DERIO EPI teste IESO Envelope DL ISO 110 mm 220 mm 100 100 eee asm iessneney Envelope C5 ISO 162 mm 229 mm 100 100 ESO esmenes eoim Envelope B5 ISO 176 mm 250 mm 100 100 EnO ose esemme Envelope Monarch 98 mm 190 mm 100 100 eee eres lisos B5 ISO 176 mm 250 mm 100 100 6 93 inches 9 84 inches B5 JIS 182 mm 257 mm 100 100 ee rre rem Double Postcard 148 mm 199 mm 100 100 ee essnee liar 16K1 197 mm 273 mm 100 100 a o inches 11x17 279 mm 431 mm 100 100 mp a ro 12x18 304 mm 457 mm SS ee Jasone B4 JIS 257 mm 363 mm 100 100 MO dorme resonar A3 296 mm 419 mm 100 100 7 erre loess 204 Media attributes Software Technical Reference ENWW C Paporsizes Wah Height PCL 6 margins 8K 273 mm 393 mm 100 100 10
179. nnns 141 Table 30 Driver support for document layout feature oooooooocccccnnncncncnnncnnnnnnnnonnnonncnonnconnnnnnnnnncnnnnnns 142 Table 31 Driver support for finishing options oooooooccccccncccnoccconcnonnnonnnonnno nono nono nnnnnnnnn nn nn nnnnnnnnnnnnnnnnnnns 143 Table 32 Driver support for custom storage and recall features oooooonnnnnnnnnnncnnnnncccoccnncnnnnnnrnnnnnnos 143 Table 33 Driver support for font features oooocooccccccnncncncnnnnnnnnnnnnnnnnnnnnnncnnn nn nn rms 144 Table 34 Driver support for print controls o oooooccnicccnccnnccnnccnnnnnnnnnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnnonnnonnnnnninnnnnns 144 Table 35 Driver support for color settings oooooccccoccconcocconcoonconccnnnnnnonnnnnnnnnnnnnnnnnnnnnnnn naar nana rnnnnnnnnns 145 Table 36 Driver support for watermarks feature oooocoiciicninnicccicccccccconncnnnnnnn nn nnn nn nn nn non nnnn nn nn nn nnnnnnnns 146 Table 37 Driver support for paper SIZES ccc cceee cece eee eeeeeeeeeecaaecaeeaaecaeeeeeeeeeeeeeeeeeeeeeeeteeteeteeeneees 146 Table 38 Driver support for paper types ococccococccoccooonooononononnnnnnnnnnnnnnnnnnnnn nono nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnns 147 Table 39 Driver support for paper SOUICES ooccoccccccocococonononnnnonnnonnononono eeeeeaaeeaeeeaeeeaaeeaeeeaeeeaaaeaaenaaenea 148 Table 40 Driver support for alternate paper SOUICES oooccooccocconcconoconcconcnoncnnnncnonononcnnnononcnnnnnnnnnnnnos 148 Table 41 Driver support f
180. ns The text that follows each of the following options is approximately the same text that appears when you put the cursor on the option button Note The options on your printer might vary from the illustration install printer This wizard guides you through the installation of your HP Color LaserJet 3500 printing system software You are given the choice of performing a Typical Installation or a Custom Installation If you select Typical Installation only the necessary software is installed If you select Custom Installation you can select the components you want to install customization utility This utility can be used to create a custom software installer for the HP Color LaserJet 3500 series printer that can then be copied to other media such as a local hard drive or a network drive register product This option can be used to register your HP Color LaserJet 3500 series printer now and to receive the following information at no cost e notification of driver updates e technical support updates news about emerging technologies printer documentation This option can be used to view the HP Color LaserJet 3500 series printer documentation The following document options are available e user guide e user reference guide e install notes e hp jetdirect guide Note For systems that do not have Adobe Acrobat Reader 4 0 or later installed you are given the option to install that software Clicking any of the links to documentati
181. nstant Support 52 HP Jetdirect Administrator s Guide 19 HP LaserJet Screen Font Installer 196 HP LaserJet Utility 133 availability by operating system 133 description 186 HP Network Registry Agent HPNRA 23 HP preconfiguration 181 220 HP Software License Agreement dialog box Windows 158 HP Web JetAdmin 133 availability by operating system 133 description 70 firmware updates 63 operating systems supported 70 HP Web Registration 133 availability by operating system 133 description 172 description 70 HPNRA HP Network Registry Agent 23 IBM operating systems 132 availability of software components 132 Incompatible Print Settings constraint messages 96 install notes 19 Installable Options 128 installation 151 Customization Utility for Windows 181 dialog boxes Mac OS Classic 192 dialog boxes Mac OS X 198 dialog boxes Windows 154 driver only for Windows 182 Macintosh printing system software 189 Point and Print 183 silent for Windows 181 system requirements for Windows operating systems 151 Windows printing system software 154 installers 133 availability by operating system 133 customizing 181 description 68 fonts 133 Screen Fonts Macintosh 196 Instant Support 52 JetAdmin See HP Web JetAdmin landscape orientation in drivers 114 landscape orientation option in drivers 82 languages 130 key to abbreviations 134 key to abbreviations 136 localization of software components 134 printing system software 130 LaserJet Utility
182. nter SETUP is set to STOP front panel to continue printing The printer has accepted a request to print No action necessary an internal page but the current job must finish printing before the internal page will print Restoring The printer is restoring factory settings No action necessary factory settings The printer is restoring settings YES was selected in the RESET No action necessary SUPPLIES menu to reset the counts for any of the supplies that cannot be detected as new Technology background information Software Technical Reference ENWW Control panel Description Recommended action message Rotating lt COLOR gt A component test is in progress the Press STOP when ready to stop this test motor component selected is lt color gt Cartridge alternates with motor To exit press STOP key Rotating motor The printer is executing a Component Test Press STOP when ready to stop this test alternates with and the component selected is Rotating F lt COLOR gt To exit press STOP key Setting saved A menu selection has been saved Tray X The printer is reporting the current No action necessary lt TYPE gt lt SIZE gt configuration of Tray X See Configuring trays for more details alternates with To change size or type press the Select button on the printer front panel UNAUTHORIZED The printer has detected that a non HP If you believe you purchased an HP SUPPLY supply is currently installed
183. nternal Input Trays 1 TRAY 1 100 Sheets 2 TRAY 2 250 Sheets 3 TRAY 3 500 Sheets Output Bins nea Last CPR page count 30 Last DMax DHalf page count 180 hp color LaserJet 3500 hp color LaserJet 3500 COXA YOOX 20030519 0 028 0 13216 181 102 64 MB 56 62 MB NONE DISABLED LETTER LETTER GLOSSY 75 105 G M2 LETTER LETTER 1 STANDARD OUTPUT 250 Sheets Face Down ABCDEFGH JKLMNOP 1 0D3A 49 5C 70 8B 9E AS OB 0C 1B 42 5463 7D AA Note The remainder of the options on the Information tab are not shown in screenshots in this document Note The difference between the Total Memory setting and the DIMM Slot 1 memory value is reserved for system use Software Technical Reference ENWW Technology background information 51 Other Links Links within the home page of the HP Web Server provide an easy way to locate information or complete tasks e hp instant support This link connects you to a set of dynamic Web resources that help you solve specific problems and determine additional services that might be available for your device Specific status and configuration information about the printer is retained and directed to the Solve a Problem Web site This site offers targeted support content and messages to help resolve problems as quickly as possible e Order Supplies This link connects to an ordering page where you can order genuine HP supplies such as print cartridges and paper e
184. nters on an HP Web site To download these drivers go to http www hp com pond pnp 212 Print server operating system migration Software Technical Reference ENWW Table 86 Compatible PS drivers 1No compatible drivers are available for printer series that are not listed 2Version 2 drivers 3Compatible only on Windows NT 4 0 and Windows 2000 4PS 4 drivers can coexist with PS 5 drivers and are compatible with Windows NT 4 0 Windows 2000 Windows XP and Windows Server 2003 Software Technical Reference ENWW Print server operating system migration 213 Frequently asked questions What drivers do have installed To determine which versions of a particular printer driver are installed on a computer you can open the printer Properties dialog box for a printer that uses that driver and click on the Sharing tab and then click on the Additional Drivers button Printer drivers listed with a check mark in the Environment column are installed on this computer Printer drivers listed as Windows NT 4 0 or Windows NT 4 0 or 2000 are version 2 printer drivers Those listed as Windows 2000 Windows 2000 or XP or Windows 2000 XP or 2003 are version 3 printer drivers The following illustrations show examples from the Windows 2000 Windows XP and Windows Server 2003 operating systems Figure 84 Additional Drivers dialog box in Windows 2000 Additional Drivers 7 xj You may install additional drivers so that users
185. nts graphics and text The preview image appears in the upper right corner of all of the Document Defaults or Printing Preferences driver tabs the 94 Color LaserJet 3500 driver features Software Technical Reference ENWW Finishing Effects Paper Destination Basics and Color tabs For more information about the document preview image see the Finishing tab features section of this document Color Options group box To convert color information to grayscale and print the document in black and white select the Print in Grayscale checkbox Printer Properties Tabs About tab By clicking the About tab in Printer Properties tab or clicking the HP logo on any of the driver property pages the About This Driver dialog box appears To close the About box click OK press Esc press Alt F4 or press Enter The following figure shows the About This Driver dialog box The information it contains varies according to HP LaserJet model number driver date and versions Figure 28 About This Driver dialog box hp color LaserJet 3500 Properties EE General Ports Scheduling Sharing Security hp color LaserJet 3500 Version 2 232 1 0 Copyright c Hewlett Packard Company 1999 2003 Cancel The About tab indicates whether the driver was autoconfigured whether administrator preferences were set the date the driver was last configured and whether the configuration is default or user defined Software Technical Refer
186. obat Reader ido 18 HP LaserJet guides cuco diia 18 HP Color LaserJet 3500 printing system install NOteS ooononnnnnnnnncccnnnnnnccononccnccccnnnanannnnnccnnnnnnnnnns 19 HP Jetdirect Administrator s Guide cccccccececee cece eee eee eect eee teeta non non nnn EEEE nn nn nn n nn nn nnnnnnnnnnnnnonncnnnns 19 HP Color LaserJet 3500 printing system release NoteS ooonnnocccccnnnnoccccccccnnononcncnnnnnannncncnnn nana ncnccnnnnns 19 Bidirectional COMMU MICAUON ssc cc stacwtanstee duns hedersdices a E E AE EE AA EEA 19 Driver AutocoNTIguratliON oicaian tarada tatiana 22 Windows 2000 Windows XP and Windows Server 200B oooccccocccncccocncccccoconccconnononcnnnnnnnoncnnnanonoos 22 Windows 9 x Windows Me and Windows NT 4 D ooococconnccncccocccncncncononconononocnoncnnononnnrnnnononnrneneninnns 23 HIP TOOIDOX iia a hi aie Aone te en eee rs ee 25 HP Toolbox requirements sssini ARA AAA 25 To view the el Ol 1010 Coen 25 The Toolbox Fraime visi c cecccisifeiscchchedstsasebescectececasdubacueetecectaasuaauesteduceaaaaanaeta iaa dai 26 TOP Bannen cir dida 26 AC RR 27 Troubleshooting tab ee nr rr in rr ne naan errr a iaa Takiri diandra aK AAA eiriaa ENa aaa 28 Print Quality TOD S cia ds 29 Maintenance irc a did did td 29 Error Messages lolitas alcista 30 Pape AMS it ia 43 Supported Medid aisiari i i aa atie aa a e i aiaia 44 Printer Pages necare n E EAR E A ET T EE AEA EEA 45 Alerts taD irienn a a a 46 Softwa
187. ocument Any change in the media size selection causes the Booklet Printing feature to be turned off 108 HP Color LaserJet printing system features Software Technical Reference ENWW Source is drop down menu The Source is setting specifies the paper source to use for printing a document Different printer models support different paper sources The list of paper sources depends on the printer model and its accessories Any optional paper trays that are installed through the Configure tab are also shown here The Source is drop down menu can contain the following options e Automatically Select e Printer Auto Select e Manual Feed in Tray 1 e Tray 1 500 sheet tray e Tray 2 500 sheet tray The default setting is Automatically Select When this setting is selected the printer uses the paper tray that supports the media size that you have selected If you select a paper source other than Automatically Select make sure that the correct paper size is loaded in the paper source If a conflict exists among paper source size and type and you choose to keep the conflicting settings the settings are processed in the following order paper size paper type and then paper source For information about media sizes and types see the Media attributes section of this guide Type Is drop down menu The Type Is drop down menu shows all of the the paper types that the HP Color LaserJet 3500 series printer supports as well as any user de
188. odel dialog box text Stings orenian ne aa R AAE A AEEA nan nnnnnnnnnnnnns 161 Installation Type dialog box text Strings 0 ee ceeee cece eeettee eter eee eeaeeeeeeeeettaaeeeeeeneeeaaes 162 Printer Name dialog box text StringS oooooonnnnccccnnnnnnococcccccnonanannccccnnn nano AAEE i aia 163 Printer Sharing dialog box text Strings ooooononnoncccnnnnnoccoooncccncncnnnannnnnnnncnnnn nana nncnnnnnnnannnns 164 fix text Printer Location and Comment dialog box text Strings ccs eeeeteeeeeeeeeeeenaes 165 Ready to Install dialog box text Strings cece reer eee aeeeeeeeeee nano nn ncnnncnnnnnnnns 166 Installing HP Color LaserJet 3500 dialog box text Strings oooonoonncicnnnnnoniccccnnnaconncccnnnnnons 167 Einish dialog box text stings aarne ten tava didnt eee 168 Test Page dialog box text Strings ser esimena mome n aA A A TRARA 169 Custom Installation dialog box text Strings oooonnnnnnnnnccnnnnnnnnninccnccnorcccncnnnn nn nn nnnr rn cnn 171 Hewlett Packard s Electronic Registration text Strings oooooonnnnnncccnnnnnnnconcccccnnnaranccncnnnnno 173 Welcome to Hewlett Packard s Registration dialog box text strings oooonininnnnnnnnninnnoc 174 Hewlett Packard s Electronic Registration dialog box text strings 1 Of 3 on ee 176 Hewlett Packard s Electronic Registration dialog box text strings 2 Of 3 ecese 178 Hewlett Packard s Electronic Registration dialog box text strings 3 of 3 ee 179 Exiting registration
189. og box User options and descriptions Splash screen hp LaserJet for Macintosh Click Continue to open the HP This title does not appear in the Continue button LaserJet Installer dialog box dialog box 192 Mac OS Classic installation Software Technical Reference ENWW Figure 69 HP LaserJet Installer dialog box easy install hp LaserJet Installer Classic Easy Install Y Click the Install button to install your printer software on the selected disk Disk space available gt 266 Approximate disk space needed 24 200K Install Location ir m Qu it The folder Post Install Tasks will be created on the disk Macintosh HD Install Table 68 HP LaserJet Installer dialog text strings easy install hp LaserJet Installer Easy Install drop down menu If you want to install the files in a location other than the default Macintosh HD click Install Location to specify a location Click the Install button to install Printer Descriptions Classic chp Paserdet Utility Classic You can also choose the Custom Install Notes Classic installation option from the drop hp LaserJet Help Classic down menu at upper left Easy Disk space available conditional Install is the default Approximate disk space needed Click Read Me to open the Installer conditional readme file Items will be installed on the disk Click Install to start the installation Macintosh HD name can be on the se
190. ols Diagnostics Network Statistics Protocol Info Configuration Page To the right of the menu various network settings are available e TCP IP e IPX SPX e AppleTalk e Data Link Control Logical Link Control DLC LLC e Simple Network Management Protocol SNMP Technology background information Software Technical Reference ENWW Below are some of the tasks you may be able to perform from the Networking pages e Change network configuration settings for various types of network connections Enable or disable printing protocols e Set up a support contact and support URLs Set up a password to control who can remotely access the Networking pages e View general network status information including network statistics stored on the print server e View protocol information for all supported network connections e Display the HP JetDirect Configuration Page e Set the frequency at which the Advanced Printer Settings will check the network status Device Status and Alerts The HP Color LaserJet 3500 printing system software includes a utility called Device Status and Alerts that you can use to monitor print jobs and printer status from the desktop The Device Status and Alerts feature provides printer and job status information such as printing history job progress toner and paper levels and consumables and supplies reordering information and presents a simulated view of the printer control panel This utility offers seve
191. om storage and recall features Windows XP Windows NT Windows 98 32 bit 4 0 Me Windows 2000 Driver type DMC Config Editor HP HP HP Mac host based host based host based host based unidriver driver driver driver Print Task x X X E e ee A E Print Quality AR STTCTC dYS SSCS Color Options YX ARA TORTA Software Technical Reference ENWW Driver feature comparison in various operating systems 143 Font Support Table 33 Driver support for font features Windows XP Windows NT Windows 98 32 bit Me Windows 2000 HP 4 0 DMC Config Editor HP HP Mac host based host based host based host based unidriver driver driver driver Driver type General Device Font Support FOnt Substitutiont Hebrew Greek Arabic Cyrillic device Font DIMM on off Send TrueType as Bitmap TrueType Fonts UI option Print Text as Black Print Controls Table 34 Driver support for print controls Windows XP Windows NT Windows 98 32 bit Me Windows 2000 HP 4 0 Driver type DMC Config Editor HP HP host based host based host based host based unidriver driver driver driver Mac Raster EconoMode Coo T TSS Collate On OF EA ey Print Halftone Print Halftoning Auto Select O O Halftoning Halftoning Rendering Mode Automatic 144 Driver feature comparison in various operating systems Software Technical Reference ENWW Windows XP Windows NT dis 98 32 bit 4 0 Windows 2000 Driver typ
192. omponents 72 Printing system components Software Technical Reference ENWW Printer driver features Introduction This chapter describes the features of the the HP Color LaserJet 3500 series printer drivers The chapter contains the following major sections e Color LaserJet 3500 This section describes the traditional HP Color LaserJet 3500 drivers for Windows 98 Windows Me and Windows NT 4 0 e Structure and availability of the HP Color LaserJet 3500 printing system software CD ROM This section describes the three printing system software CD ROMs that are included with the HP Color LaserJet 3500 printer Driver feature comparison in Windows and Macintosh operating systems The tables in this section provide an overview of printer driver features You can control print jobs from several places the printer control panel the software program and the driver UI Generally for features that are common to two or more of these places for instance you can select the media input tray from any of them settings made at the printer control panel are overridden by settings made from within a software program and settings made from within a software program are overridden by settings made to driver properties through the driver UI Color LaserJet 3500 driver features When you install the printer in Windows 98 Windows Me or Windows NT 4 0 the Color LaserJet 3500 drivers for that operating system are used This section describes
193. on 23 Finishing tab 81 included 18 included 68 incompatible 208 Incompatible Print Settings constraint messages 96 installation for Windows 182 older using with new printers 68 paper source commands 203 219 Paper tab 76 Paper tab 102 Point and Print installation 183 settings 73 standalone 131 version 2 206 version 3 207 duplex printing options in drivers 101 Effects tab in drivers 85 Enterprise AutoConfiguration 133 description 22 drivers supported 23 operating systems supported 133 operating systems supported 21 escape sequences 203 paper source 203 euro character 65 event log 50 features of the printer 16 file layout for printing system software CD ROM 129 Finishing tab in drivers 81 firmware 58 determining current level 59 downloading 59 FTP updates 60 HP Web JetAdmin updates 63 local port update Windows 59 LPR command updates 63 messages during update 64 UNIX updates 60 updating remotely 58 Windows network updates 59 First Page option in drivers 110 Flip Pages Up option in drivers 82 fonts 89 euro character 65 installers 133 Macintosh 186 watermarks 89 watermarks 121 Windows 152 form to tray assignment 128 front to back printing 101 FTP 60 firmware updates 60 guides See documentation help 73 availability by operating system 133 PCL drivers 73 unidrivers WIndows 2000 XP and Server 2003 96 HP Advanced Printer Settings 50 Configuration Page 50 Device Status page 50 HP Driver Preconfiguration 22 HP I
194. on that is provided in the Adobe Acrobat PDF file format opens a dialog box from which you can install Adobe Acrobat Reader software from the HP Color LaserJet 3500 software CD ROM support To increase productivity and get the most use from your HP Color LaserJet 3500 printer view a list of optional software available for installation and links to HP Web sites The following options are available e Click HP web jetadmin to download HP Web JetAdmin software from the Web for a Web browser based network printer management tool e Click color matching information for information about how to make best use of the color functions of your HP Color LaserJet 3500 e Click supplies for information about ordering HP Color LaserJet 3500 series printing supplies e Click product information for HP Color LaserJet 3500 series printer support information and updates e Click hp com to go to the HP home Web page for products and services support drivers and HP online stores Software Technical Reference ENWW Printing system components 67 Installer features The common installer is designed to provide a simple and consistent installation method for the product line The common installer is available for the Windows 98 Windows Me Windows NT 4 0 Windows 2000 Windows XP and Windows Server 2003 operating systems The common installer offers the following features e The HP Color LaserJet 3500 software CD ROM features an interactive software inter
195. on the following systems can download them automatically when they connect No O Alpha Windows NT 3 5 or 3 51 No O Alpha Windows NT 4 0 No Y Intel Windows 2000 Yes O intel Windows 95 or 98 No O Intel Windows NT 3 1 No O intel Windows NT 3 5 or 3 51 No O intel Windows NT 4 0 or 2000 No O mps Windows NT 3 1 No O mps Windows NT 3 5 or 3 51 No O mps Windows NT 4 0 No C PowerPC Windows NT 3 51 No O powerpc windows NT 4 0 No y 214 Print server operating system migration Software Technical Reference ENWW Figure 85 Additional Drivers dialog box in Windows XP Additional Drivers You can install additional drivers so that users on the following systems can download them automatically when they connect _ Environment O Alpha O 1864 Intel O intel O intel Version Windows NT 4 0 Windows XP Windows 2000 or xP Windows 95 98 and Me Windows NT 4 0 or 2000 Software Technical Reference ENWW Yes No No Installed No No Print server operating system migration 215 Figure 86 Additional Drivers dialog box in Windows Server 2003 Additional Drivers ax You can install additional drivers so that users on the following systems can download them automatically when they connect Processor versen ____ tales ap Itanium Windows XP or NET V x86 Windows 2000 XP or NET Yes O x6 Windows 95 98 or Millennium Edition No O xe6 Windows NT 4 0 No The Additional Drivers dialog box
196. on with respect to installed device options and default settings Other problems in functionality can include the inability to print in landscape or from a specific paper tray When an incompatible mix of version 2 and version 3 printer drivers is present in the environment unexpected behavior can occur due to some of the more subtle behaviors of Point and Print that are not obvious The following figures illustrate an environment that contains incompatible version 2 and version 3 printer drivers This section examines examples of how incompatible drivers can affect printing functionality In the example illustrated in the following figure there is a Windows NT 4 0 print server and a Windows 2000 print server The Windows 2000 client illustrated in this figure is a laptop computer user who occasionally travels between different office locations for business In Event 1 at the home office the Windows 2000 client makes a connection to the local print server This local print server is running Windows NT 4 0 and contains only a version 2 driver for the printer in question Suppose for example that this is the HP LaserJet 4000 Series PCL 6 version 2 driver The Windows 2000 client is vended this version 2 printer driver and because client and server are both running the same printer driver printing works as expected In Event 2 the client takes a business trip to a remote site While at the remote site the client user needs to print and ma
197. ontinue press the Select button on the printer front panel REPLACE TRANSFER KIT For help press REPLACE TRANSFER KIT alternates with To continue press the Select button on the printer front panel Request accepted please wait Resetting Kit Count 36 The fuser kit is at end of life Press for help or See Replacing the fuser and pickup roller for more information The fuser is near end of life and the 1 Order the fuser kit SUPPLIES LOW setting in SYSTEM 2 Press the Select button on the printer SETUP is set to STOP front panel to continue printing Printing can continue until REPLACE FUSER KIT is reached or Press for help At least one supply item is out and needs 1 Press the Select button on the printer to be replaced and another supply item is front panel to identify which supplies either out or low should be replaced 2 Press for help More than one supply item is low and the 1 Press the Select button on the printer SUPPLIES LOW setting in SYSTEM front panel to identify which supplies SETUP is set to STOP should be ordered 2 Order the identified supplies 3 Press the Select button on the printer front panel to continue printing The transfer unit is at end of life Press for help or See Replacing the transfer kit for more information The transfer unit is near end of life and the 1 Order the transfer kit SUPPLIES LOW setting in SYSTEM 2 Press the Select button on the pri
198. option in drivers 86 accessories 22 Driver Autoconfiguration 22 ADA Americans with Disabilities Act compliance 19 Add Printer wizard 22 Adobe Acrobat Reader 133 availability by operating system 133 viewing documentation 18 Advanced tab in drivers 98 All Pages tab in drivers 107 Americans with Disabilities Act ADA compliance 19 application settings 73 autoconfiguration utility driver 22 autorun CD ROM Windows 67 Back Cover option in drivers 111 back to front printing 101 Basics tab in drivers 91 bidirectional communication 133 availability by operating system 133 description 19 Driver Autoconfiguration 22 Enterprise AutoConfiguration 23 operating systems supported 20 binding options in drivers 82 Booklet Printing option in drivers 82 borders option for pages in drivers 83 cartridges See print cartridges CD ROM 129 in box file layout 129 installing Macintosh printing system software 189 installing Windows printing system software 154 installing Windows printing system software 66 regional versions 130 Citrix Terminal Server 17 collation settings 93 Color tab in drivers 94 ColorSync profiles for Macintosh operating systems 186 command line silent install for Windows 181 commands 203 paper source 203 Configuration Page HP Advanced Printer Settings 50 configuring 53 printer options remotely 53 connectivity 16 bidirectional communication support 19 printer features 16 constraint messages 74 context sensitive help 74 control pa
199. opy of the file to another location HP Jetdirect Administrator s Guide The Hewlett Packard Jetdirect Administrator s Guide can be viewed from the HP Color LaserJet 3500 software CD ROM by clicking printer documentation from the installer main screen and then clicking hp jetdirect guide The guide is installed in the Manuals folder on the target system You can also choose to install the guide later or to read the guide on the printing system software CD ROM by navigating to lt language gt Manuals and then clicking the file name HPJDAG PDF HP Color LaserJet 3500 printing system release notes The HP Color LaserJet 3500 Printing System Release notes late breaking information and other technical assistance are available at http www hp com support clj3500 Bidirectional communication Bidirectional communication is the printer capability to respond to data inquiries from the computer and report back information such as what type of print media is available or what accessories are connected to the printer If a printer does not have this capability that is if it has no bidirectional mode it can only accept commands from the host and cannot report back information Driver Autoconfiguration uses bidirectional communications software The Typical Installation installs Driver Autoconfiguration in supported environments that contain the bidirectional communication software Use Custom Installation when you do not want these features Bi
200. or paper destinations ooooococciccnninnnnnnonnoncnnconnnnnnnnnonnnnnnnnnnnnnannannnnnnnnns 149 Software Technical Reference ENWW Table 42 Table 43 Table 44 Table 45 Table 46 Table 47 Table 48 Table 49 Table 50 Table 51 Table 52 Table 53 Table 54 Table 55 Table 56 Table 57 Table 58 Table 59 Table 60 Table 61 Table 62 Table 63 Table 64 Table 65 Table 66 Table 67 Table 68 Table 69 Table 70 Table 71 Table 72 Table 73 Table 74 Table 75 Table 76 Table 77 Table 78 Table 79 Table 80 Table 81 Table 82 Table 83 Table 84 Table 85 Table 86 Driver support for installable options cceccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeceeeeseteeeeeeneees 149 Default tonts aeie cielel cee A ton i ee ee eee 152 Choose Setup Language dialog box text Strings ooonnnnnoniccnnnnnnnnnniccoccccccnnnnnn narran cnn 155 InstallShield Wizard dialog box text Strings ooococccnnnninocconnccnnccccnananananonnnn cnc cn cnnnannn cnn 156 Welcome dialog box text Strings ooooonnnnncccnnnnnnnnoccccncnnnononnnn o nana rn cnn ronca rr rra n rra 157 HP Software License Agreement dialog box text Strings ooo noonccccnnnnnnnoccccccnnnacaaccnccnnanno 158 Printer Connection dialog box text Strings ooooonnnnnnncccnnnnnnnnccoocnncccncnnnnnnnnnn o nn ncnnnnnnanannns 159 Connector Type dialog box text Strings oooonnnicccnnnnnnacccccnnnnnconccccno nano rnncnna narran 160 M
201. otate by 180 degrees Help The Finishing tab contains the following controls e Print Task Quick Sets group box e Document Options group box Document preview image e Rotate check box Print Task Quick Sets group box The document preview image is a color line drawn image of a page that represents graphics and text The preview image appears in the upper right corner of these Document Defaults or Printing Preferences driver tabs the Paper Quality Finishing Effects and Color tabs For more information about the document preview image see the Paper Quality tab features section of this document 112 HP Color LaserJet printing system features Software Technical Reference ENWW Document Options group box The Document Options group box contains the following controls e Correct order for rear bin check box e Print on Both Sides manually check box e Flip Pages Up option e Booklet Layout drop down menu e Pages Per Sheet spin box e Print Page Borders check box e Page Order drop down menu Correct Order for Rear Bin Use this feature when the product has been adjusted to send print jobs to the face up output bin rather than the default output bin The setting reverses the order of pages during this process to maintain proper page sequence See the User Guide or the User Reference Guide for the HP Color LaserJet 3500 for additional settings that may need to be made on the product Print on Both Sides manually
202. oup box consists of the following controls e Actual Size setting e Print Document On setting e Scale to Fit option e of Normal Size setting Print Document On setting Select the Print Document On check box to format the document for one paper size and then print the document on a different paper size with or without scaling the image to fit the new paper size The Print Document On control is disabled by either of the following conditions e The of Normal Size value is not 100 e ThePages per Sheet value on the Finishing tab is not 1 When Print Document On is selected the drop down menu shows the media sizes on which you can print The list contains all of the the standard media sizes that are supported by the selected media source and any custom sizes that you have created if the currently selected media source is manual auto or any tray When Print Document On is selected Scale to Fit is automatically selected Actual Size setting Scale to Fit option The Scale to Fit options box specifies whether each formatted document page image is scaled to fit the target paper size By default Scale to Fit is selected when Print Document On is selected If the setting is turned off then the document page images will not be scaled and are instead centered at full size on the target paper If the document size is larger than the target paper size then the document image is clipped If it is smaller then it is centered within the
203. pears in the upper right corner of these Document Defaults or Printing Preferences driver tabs the Paper Quality Finishing Effects and Color tabs Switching between tabs does not change the location or appearance of the preview image When you move the mouse over the preview image the mouse cursor changes from an arrow to a gloved hand You can toggle between portrait and landscape page orientation by clicking on the image The pale yellow dimensions label that appears below the preview image reflects the selected page size The horizontal dimension is always first so the order of the numbers reverses when the orientation changes Click on the label to toggle between English and metric units Color LaserJet 3500 driver features Software Technical Reference ENWW Finishing tab features The appearance of the Finishing tab differs depending on the printer model and the installed paper handling accessories The following illustration shows the default appearance of the Finishing tab Figure 21 The default appearance of the Finishing tab hp color LaserJet 3500 Default El E Paper Quality Finishing Effects Basics Color Print Task Quick Sets Type new Quick Set name here Delete Document Options I Correct Order for Rear Bin Print on Both Sides Manually JS EipFees Uf Bonet Levouty 8 50 x 11 00 in UH h y Pages Per Sheet Pant Page Borders Rage urge Rotate Right then Do I Rotate By 180 Degr
204. perating systems for both print servers and clients The Windows 9x family of operating systems is not discussed in this document because Windows 9x clients can be supported with Point and Print equally well from any server platform A basic working knowledge of shared printing through Microsoft Windows Point and Print is assumed While much of this discussion is general in nature all of the specific driver recommendations in this document apply to HP LaserJet and Business InkJet printers and printer drivers Background information and terminology Version 2 driver With Windows NT 4 0 printer drivers were considered generally to be a class of graphics drivers Due to the performance requirements of some types of graphics drivers like display drivers these drivers executed in kernel mode A kernel mode process runs in a specially privileged part of the operating system that gives the process access to all of the system resources Due to the nature of the privileges granted to kernel mode processes a misbehaving driver can cause serious system stability problems including operating system crashes Microsoft refers to these kernel mode printer drivers as Version 2 drivers and this is the term used throughout this section 206 Print server operating system migration Software Technical Reference ENWW Version 3 driver In an effort to increase operating system stability Microsoft determined that starting with Windows 2000 continuing with all f
205. perties 2 x General Sharing Ports Advanced Color Management Security Device Settings About HP Color LaserJet 3500 Device Settings 5 r9 Form To Tray Assignment Printer Auto Select Letter Manual Feed Tray 1 Letter Tray 1 Letter Tray 2 Letter Tray 3 Not Available E FE Installable Options Automatic Configuration Update Now Tray 3 Not Installed Allow Manual Duplexing Enabled Cancel Apply The Device Settings tab contains the following controls e Form to Tray Assignment option e Installable Options option Software Technical Reference ENWW HP Color LaserJet printing system features 127 Form to Tray Assignment The HP Color LaserJet 3500 printer supports more than one source of paper You can assign a form which defines the paper size and margins to each of your printer paper sources When a form is matched to a source you can select the form when you print The printer prints from the tray to which that form is assigned Installable Options The items listed under Installable Options are printer specific printing options that you can install for use with your printer The options for the HP Color LaserJet 3500 series printer are e Automatic Configuration e Tray3 e Update Now button Allow manual duplexing 128 HP Color LaserJet printing system features Software Technical Reference ENWW Structure and availability of the software CD ROM In box file layout The HP
206. provide assistance with printing and configuration options Bubble Help which shows driver constraint messages with an i icon is a feature of the the HP traditional PCL 6 and PCL 5c drivers and is not used by the HP traditional PS driver or the HP PCL 6 or PS unidrivers What s this Help Windows 2000 Windows XP and Windows Server 2003 support What s this Help You can gain access to What s this Help messages in any of the following ways e Press the Help button in the lower right corner of the Paper Quality Finishing Effects Destination or Color tabs for a general Help message that describes the use of the driver tabs e Right click a control and click What s this and a pop up Help window appears e Click the button at the upper right corner of the frame next to the X to change the cursor to an arrow with a question mark Use this special cursor to select a control and the pop up Help window for that feature appears e Press the F1 key and the Help window for the currently selected control appears Context sensitive Help Press the Help button on a driver tab or in a dialog box and a context sensitive Help message appears Incompatible Print Settings constraint messages Incompatible print settings constraint messages are unsolicited messages that appear in response to specific actions that you take These messages alert you to the selections that are illogical or impossible given the capabilities of the prin
207. ps you install a printer driver by using the Microsoft Point and Print function when you cannot see the printer on the network Point and Print is a Microsoft term that describes a two step driver installation process The first step is to install a shared driver on a network print server The second step is to point to the print server from a network client so that the client can use the print driver Note This section outlines the procedures for installing print drivers by using Point and Print If these procedures are not successful contact Microsoft Hewlett Packard provides drivers that are compatible with the Point and Print feature but this is a function of the Microsoft operating systems not of HP print drivers Windows NT 4 0 Windows 2000 Windows XP and Windows Server 2003 drivers from HP are supported only on Intel X86 processor types Any other processor types must use Windows NT 4 0 drivers from Microsoft To install the printer driver on a Windows NT 4 0 Windows 2000 Windows XP Windows Server 2003 server you must have administrator privileges To completely install the Windows NT 4 0 printer driver on the Windows NT 4 0 server or the Windows 2000 printer driver on the Windows 2000 server you must have administrator privileges on the server The Windows NT 4 0 Printer INF file or the Windows 2000 Printer INF file must contain the same printer name as the Windows 98 or Windows Me printer INF file Point and Print insta
208. ption e of Normal Size setting Print Document On setting Select the Print Document On check box to format the document for one paper size and then print the document on a different paper size with or without scaling the image to fit the new paper size The Print Document On control is disabled by either of the following conditions e The of Normal Size value is not 100 e ThePages per Sheet value on the Finishing tab is not 1 When Print Document On is selected the drop down menu shows the media sizes on which you can print The list contains all of the the standard media sizes that are supported by the selected media source and any custom sizes that you have created if the currently selected media source is manual auto or any tray When Print Document On is selected Scale to Fit is automatically selected Scale to Fit option The Scale to Fit options box specifies whether each formatted document page image is scaled to fit the target paper size By default Scale to Fit is selected when Print Document On is selected If the setting is turned off then the document page images will not be scaled and are instead centered at full size on the target paper If the document size is larger than the target paper size then the document image is clipped If it is smaller then it is centered within the target paper The following illustration shows preview images for a document formatted for legal size paper with the Print Document On
209. r book printing Click File click Print and then click Properties Click the Paper tab and then select the Use different paper for first page check box 3 Click the First Page tab On the Size is Source is and Type is menus select the size source and type settings for your cover 4 Click the Other Pages tab On the Size is and Source is menus select the size and source settings for the inside sheets of your print job 5 Click the Back Cover tab The back cover if there is one must be the same size as the booklet cover and the inside sheets The No back cover is the default setting If your print job has a back cover that uses the same source and type settings you selected in the First Page tab select Use the first page source If not select Use an alternate source and then select the back cover settings in the Source is and Type is menus Whenever you make changes to all of the pages that is when Use different paper is cleared these changes are reflected in both the First Page and Other Pages settings whenever you set Use different paper The Back Cover tab is not available when you select any Booklet Printing setting except Off which is the default When you use this feature the last page of the print job is folded into the middle of the booklet Pages per Sheet The Pages per Sheet drop down menu provides six settings 1 default 2 4 6 9 and 16 If you type another value into the box for example 3 the cont
210. r front panel The first pending print job will be cancelled Open and close the front door to fully engage the cartridges Press for help If the message persists after clearing all pages and exiting Help contact HP Support Press for help If the message persists after clearing all pages and exiting Help contact HP If Jam Recovery OFF some pages will not be reprinted Re send the missing pages Press for help If the message persists after clearing all pages and exiting Help contact HP Support Press for help If the message persists after clearing all pages and exiting Help contact HP Support Software Technical Reference ENWW Control panel Description Recommended action message 13 XX YY JAM INSIDE UPPER REAR DOOR alternates with Clear jam then press the Select button on the printer front panel 13 XX YY JAM IN TRAY 1 alternates with For help press Clear jam then press the Select button on the printer front panel 13 XX YY JAM IN TRAY X alternates with For help press Clear jam then press the Select button on the printer front panel 20 INSUFFICIENT MEMORY alternates with For help press To continue press the Select button on the printer front panel 22 USB I O BUFFER OVERFLOW alternates with To continue press the Select button on the printer front panel Software Technical Reference ENWW There is a jam inside the upper rear door the upper rear door
211. r is generating the printer menu No action necessary state when the page is completed Printing The printer is generating the print quality Follow the instructions on the printed PQ troubleshooting troubleshooting pages The printer will pages return to the Ready state when the pages are printed Printing The printer is generating the registration Follow the instructions on the printed REGISTRATION page The printer will return to the SET pages PAGE REGISTRATION menu when the page is completed PRINTING This message is displayed when a Print Press the Select button on the printer front STOPPED Stop Test is run and the time expires panel to continue printing To continue press the Select button on the printer front panel Printing The printer is generating the supplies No action necessary SUPPLIES STATUS status page The printer will return to the online Ready state when the page is completed Processing This message precedes all other No action necessary processing tasks or appears when the printer receives non printable data Processing The printer has experienced a period of No action necessary INTERMITTENT heavy use To maintain a supported To avoid intermittent mode in the future MODE operating temperature the printer will print reduce the amount of heavy use and pause in one minute intervals alternates with For help press Processing The printer is currently processing a job No action ne
212. r your printer Select or type in any other information as indicated for the type of connection for your printer For example if you are using an AppleTalk connection select your printer zone or if you are using IP Printing type in an IP address If the automatic selection fails or if you want to manually select a PPD file click the Printer Model pop up menu select HP and then click Color LaserJet 3500 Click Add To configure installable options in Mac OS X 10 2 such as a duplexing unit or optional paper trays click the appropriate printer icon in the Print Center Printer List window Select Show Info from the Printers menu and then select the appropriate options from the Installable Options popup menu Configure the options and then click Apply Changes To set up an IP LPR networked printer with Mac 9 x oO Po ON gt Run the Apple Desktop Printer utility Click Printer LPR and then click OK Click Change in the LPR Printer Selection area Click the appropriate IP address and Queue and then click OK Click Change and scroll through the list of printers Installing the Macintosh printing system Software Technical Reference ENWW 6 Click HP Color LaserJet 3500 and then click Select 7 Click Create To set up a USB direct printer connection with Mac OS 9 x 1 Run the Apple Desktop Printer utility 2 Select HP Printer USB if you installed this component during a Custom Install and intend to use the HP Laser
213. raft 2 When a number is added the number two is used first but if the resulting name is also in the list then the number increases until the name is unique Message angle Use the controls in the Message Angle group box to print the watermark in different orientations in relation to the page s text The settings are Diagonal Horizontal or Angle custom The default is Diagonal All three settings automatically center the watermark string within the page the selection of a particular setting affects only the angle of the string placement Diagonal places the text along a line that spans the lower left to upper right corners of the page Horizontal places the text along a line that spans the mid left and mid right edges of the page Angle places the text at the specified angle across the page Font attributes Use the controls in the Font Attributes group box to change the font and the color shading size and style of the font Name The Name drop down menu lists TrueType fonts that are currently installed on the system The default is language dependent Color The Color drop down menu lists the fixed unalterable color choices for the watermark The color options are e Gray e Red e Yellow e Green e Cyan e Blue e Magenta Software Technical Reference ENWW HP Color LaserJet printing system features 121 Shading The following range of shades is available from the Shading drop down menu e Lightest e Very Light d
214. ral options for configuring pop up windows to view the status of the printer and of individual print jobs Device Status and Alerts is a selectable component of Custom Installation To install Device Status and Alerts select Custom Installation and then select the Device Status and Alerts check box Device Status and Alerts features are available for printers that have a connection that supports bidirectional functionality whether directly or over a network The Device Status and Alerts feature cannot be installed over infrared IR or serial ports See Bidirectional communication HP Device Status and Alerts communicates with the printer only during an active print job which minimizes network traffic The following restrictions apply to HP products that use Device Status and Alerts When using Device Status and Alerts with Microsoft printer sharing the following items apply When the Device Status and Alerts feature is installed a status icon in the form of a printer is included in the Windows system tray in the lower right corner of the screen in the Systray The printer icon remains unchanged until you send a print job to the HP Color LaserJet 3500 series printer When you send a print job the icon changes to alert you to the status of the print job Eight icons exist in this feature Neither the Receiving nor the Waiting icon ever shows up in the Systray When the print job is in a receiving or waiting state the Printing icon appears in
215. rce is drop down menu The Source is setting specifies the paper source to use for printing a document Different printer models support different paper sources The list of paper sources depends on the printer model and its accessories Any optional paper trays that are installed through the Configure tab are also shown here For more information about the Source Is setting see the First Page group box section of this guide Type is drop down menu The Type is drop down menu shows all of the the media types supported by the printer as well as any user defined types that have been created by a network administrator using Web JetAdmin When you use the default setting Unspecified the printer uses the default media type usually Plain Software Technical Reference ENWW HP Color LaserJet printing system features 111 Finishing tab features Use the Finishing tab to print booklets and control the paper output The following illustration shows the Finishing tab Figure 36 Finishing tab amp HP Color LaserJet 3500 Printing Preferences Advanced Paper Quality Finishing Effects Color M Print Task Quick Sets Type new Quick Set name here Save Delete Document Options Correct Order for Rear Bin FF Print On Both Sides Manually J Flip Pages Up Booklet Layout Off Pages per Sheet 1 page per sheet Se J_ Print Page Borders Page Order Right then Down Rotate Tl R
216. rder Supplies Click this link to connect to an ordering page where you can order genuine HP supplies such as print cartridges an imaging drum and paper Product Support This link connects you with an HP product support page from which you can search for information contact the HP customer care home page or find additional resources for your product HP Advanced Printer Settings Advanced Printer Settings provides a simple easy to use solution for one to one printer management The HP Toolbox connects to HP Web Access through the Proxy Service using a browser interface The Proxy Service enables bidirectional communication to gain access to the printer s EWS through a direct connection but it also functions in the same way with network connections For network connectivity the Proxy Service operates only over TCP IP The Proxy Service was not implemented to operate over IPX In environments that have a larger number of printers where one to one management is impractical HP Web Access and HP Web JetAdmin work together to provide scalable remote printer management HP Web JetAdmin is used for consolidated management tasks where operations are performed on a selected set of printers instead of on individual printers For such environments HP has provided hooks between HP Web Access and HP Web JetAdmin so that Web Access features can be configured on multiple printers in one operation In environments with a larger number of printers where on
217. rdingly If the configuration of the HP Color LaserJet 3500 printer changes after installation the driver can be automatically updated with the new configuration in environments that support bidirectional communication For example if the HP Color LaserJet 3500hdn is installed and an optional paper handling accessory is added later you can automatically configure the acessory in the driver by clicking the Update Now button on the driver s Configuration tab The Update Now button activates the HP Network Registry Agent HPNRA and triggers the driver to recheck the registry for new information The HPNRA automatically updates the registry and changes the configuration information that appears on the Configuration tab in the Printer folder The bidirectional communication software that is necessary for the two preceding methods of Driver Autoconfiguration is included in a Typical Installation and a Custom Installation when installing a network printer in supported environments In environments that do not support bidirectional communication the driver automatically configures options based on the HP Color LaserJet 3500 printer model that is selected during the installation of the printing system software Configuration is based solely on the definition of the printer model See the following table Driver Autoconfiguration Defaults for more information Enterprise AutoConfiguration EAC uses bidirectional communication to provide autoconfiguration f
218. re Technical Reference ENWW 3 Documentation tab a rta oie 47 Linking to Advanced Printer SettidgS ooooncccccnnnnnnncccccnnnconncnccnanannnnnnccnnnan o nn n cnc nnnnn nr r rra rra 47 OtheriLinKS siii tddi 48 HP Advanced Printer Settings ti tee aes eee 48 Advanced Printer Settings PagesS oooonncnonccninnnonccnccnnnnnnnnnnnnnnnn canon cnn nn n a rana nn nr nar enn nn 49 De VICO Status ii aaa io Ai 50 Configuration PAGE a iarsa a A aa 50 Oer LNRS titan A eat aaa enna a a 52 SOUMINGS ta tio 52 Configure Device ccoo ide 53 Networking taD iia st sadgerecucuts tobi dasceceanteaddbececit tedaatadgecctieealudedtgeiatiaane 54 Networking Tab Categories miociat oda 54 CONTIQUIPATION ES aas et Sea cias 54 A eee E el dee decd Se laa ee lage 54 DiaQnOStics A da 54 Device Status and Alert cuca td a AAA 55 Setup Status and Al ai a estebd e gedueh A a 56 S t p Email Alerts ura Id data tel eda Pad ateer tido 57 Administrative Settings seria liada loli 58 Remote firmware Update cccccccccccccecceeeeeee eee aa aa a aaa a aea a aa a aa 58 Determining the current level of firMWare oonccocccnnnnnoncccccnnnnconcnnnccnnnan ocn nnccnnnnnn nr nr r crac nr 59 Downloading the new firmware from the HP Web SitB oooooccccnccninnncoccccccccnnnanoncnnccnannn ona nnn rc canaria nn 59 Downloading the new firmware to the pridter oooooonnnnnnncnnnncnnacoconnnnnccncnnnononnnnn cnc nnnnan o rn nn nr rr nnnnn nn 59 Remote firmware update
219. register the default option printer Clicking Exit takes you to the Exiting Registration dialog box Exit button Previous button 174 Installation instructions Software Technical Reference ENWW Figure 64 Hewlett Packard s Electronic Registration dialog box 1 of 3 Hewlett Packard s Electronic Registration X Please complete the following required fields are denoted by a blue asterisk XK First Name Middle Initial X Last Name Jane Doe Company Organization Name Building Mail Stop Dept X Mailing Address P 0 Box 100 X Ci own X State X Zip Code Boise la 83650 E mail Address Telephone Number Extension Occasionally HP communicates information on products and or programs that may be relevant to you Please selectthe method s of communication HP may use to contact you check all that apply l E mail Mail FP Telephone Please don t contact me unless specifically request it Exit Previous Software Technical Reference ENWW Installation instructions 175 Table 62 Hewlett Packard s Electronic Registration dialog box text strings 1 of 3 Title of dialog box Text in dialog box User options and descriptions Hewlett Packard s Electronic Please complete the following Clicking Previous returns you to Registration required fields are denoted by a the Welcome to Hewlett This is the first of three dialog blue asterisk Packard s Registration dialog box boxes The following items are field
220. ress This option lets you activate the alarm feature and set conditions for its use Refer to the previous section for an illustration of the Set up Status and Alerts option 56 Technology background information Software Technical Reference ENWW Set up Email Alerts The Set up Email Alerts option allows you to specify the destination of the alert an email address a mobile device or a URL Figure 14 Device Status and Alerts Alerts tab Set up Status Alerts option ra toolbox invent Alerts Set up Email Alerts Example 1 an email address your _name your _company com Example 2 a mobile device 203 555 5555 mobile_company net Exempie 3 a URL gt http Www your_server com Destination 1 Destination 2 Destination 3 Destination 4 Choose alert categories to send to lists or click category link to select individual alerts Alert Category Destination 1 Destination 2 Destination 3 Destination 4 Supplies a a O m Service E m E G Paper Path E O F m m a E Advisory Enter the information for the email server that will be sending out the email alert messages for this device These values only need to be set if you are using email alerts SMTP Server Example mail company com Contact your email administrator if you do not know what email server settings to enter Software Technical Reference ENWW Technology background information 57 Administrative Settings The Administrat
221. rinter is executing a Component Test and the component selected is Solenoid The printer is executing a Component Test and the components selected are Solenoid and Motor Technology background information Press for help or Press press the Select button on the printer front panelto print from another tray See Configuring trays for more information Press for help or See Configuring trays for more information Take the output stack out of the output bin and reinsert it in Tray 1 to print the second side of the 2 sided print job Press the Select button on the printer front panel to print from the tray or Press for help or See Configuring trays for more information Press for help or See Configuring trays for more information Press the Select button on the printer front panel to print from another tray See Configuring trays for more information or Press for help No action necessary No action necessary Software Technical Reference ENWW Control panel Description Recommended action message NON HP SUPPLY DETECTED alternates with For help press NON HP SUPPLY IN USE alternates with Ready ORDER lt COLOR gt CARTRIDGE alternates with Ready ORDER FUSER KIT alternates with Ready For help press ORDER SUPPLIES alternates with Ready ORDER TRANSFER KIT alternates with Ready For help press Paused alternates with To return to Ready press the STO
222. rinter with 64 MB RAM lt Back Cancel Table 50 Model dialog box text strings Title of dialog box Text in dialog box User options and descriptions Select your Printer model Clicking Back returns you to the hp color LaserJet 3500 option Type of Connection dialog box button Clicking Cancel takes you to the hp color LaserJet 3500N option Exit Setup dialog box button A short description appears pertaining to the model number selected Software Technical Reference ENWW Installation instructions 161 Figure 53 Installation Type dialog box iF HP Color LaserJet 3500 Setup x Installation Type CA Setup can install the most common drivers and components or you can select them on your own invent Typical Installation Recommended hp LaserJet toolbox hp color LaserJet 3500 Driver Screen Fonts Install Notes y Recommended for most users Installs the most common drivers and components C Custom Installation Recommended for advanced users and system administrators Provides more flexibility for installing drivers and software lt Back Cancel Table 51 Installation Type dialog box text strings Installation Type dialog box Setup can install the most common Clicking Back returns you to the drivers and components or you Network Setup dialog box can select them on your own Clicking Cancel takes you to the Typical Installation recommended Exit Setup dialog box option b
223. riptions HP LaserJet Screen Fonts Click the Install button to install Click Install to start the installation Screen Fonts Click Quit to quit the Installer Install Location without making changes to the Items will be installed on the disk system Apple External HD Quit button Install button default option When you click Install an installation progress bar dialog box briefly appears The following table details the contents of that dialog box Table 74 HP LaserJet Screen Fonts installer dialog text strings 2 of 2 Title of dialog box Text in dialog box User options and descriptions Items remaining to be installed Click Stop to interrupt the install file conditional number copy process Stop button Figure 75 Installation was successful dialog box 6 installation was successful Myou aro finished click Quit to leave the Installer If you wish to perform additional installations click Continue Table 75 Installation was successful dialog text strings This untitled dialog box begins Installation was successful If you Click Quit to exit the Installer with the words Installation was are finished click Quit to leave the Click Continue to return to the successful Installer HP LaserJet Screen Fonts installer If you wish to perform additional installations click Continue Software Technical Reference ENWW Mac OS Classic installation 197 Mac OS X installation This section provide
224. rk e Dark e Very Dark e Darkest These values represent the intensity of the gray that is used for the Color attribute A choice of Light plus Gray from the Color attribute produces a lightly saturated gray watermark A choice of Lightest plus Gray produces the lightest shade of watermark Darkest plus Gray produces a black watermark Size Font sizes from 1 to 999 points are available from the Size menu The default point size is language dependent The choice of Regular Bold Italic and Bold Italic is available from the Style drop down menu Default settings The default settings for new watermarks are Arial font Gray color Very Light shading 72 points and Regular style The default settings for preset watermarks are Arial font Gray color Very Light shading and Bold style The default point size for preset watermarks is language dependent and varies Color LaserJet 3500 driver features Software Technical Reference ENWW Basics tab features The Basics tab provides options for setting the number of copies to be printed and for the orientation of the print job You can also use it to retrieve information about the driver The Basics tab is only available for the traditional driver Windows 98 Windows Me and NT 4 0 Figure 26 Basics tab 8 hp color LaserJet 3500 Default Set name here 8 50 x 11 00 in The Basics tab contains the following controls Print Task Quick Sets group box Orientation group box
225. rol rounds that value to the nearest valid value in this example 4 Print Page Borders Related controls indented beneath the Pages per Sheet edit box are Print Page Borders and Page Order which become active when Pages Per Sheet is greater than 1 Print Page Borders sets a line around each page image on a printed sheet to help visually define the borders of each logical page Page Order The Page Order drop down menu contains four selections Right then Down Down then Right e Left then Down e Down then Left The preview document image changes to reflect alterations in these settings as shown by the examples in the following illustration Software Technical Reference ENWW HP Color LaserJet printing system features 115 Figure 37 Page order preview images all TA SAR sll alt Ill TEE Vs 11 by 8 5 inches 11 by 8 5 inches 8 5 by 11 inches 8 5 by 11 inches 8 5 by 11 inches e 2 pages per sheet e 4 pages per sheet e 6 pages per sheet e 9 pages per sheet e 16 pages per sheet 116 HP Color LaserJet printing system features Software Technical Reference ENWW Effects tab features Use the Effects tab to create unique paper effects such as scaling and watermarks The following illustration shows the Effects tab Figure 38 Effects tab amp HP Color LaserJet 3500 Printing Preferences ax Advanced Paper Quality Finishing Effects Color Type n
226. s cccccceeeceeeeee eee eeeeeeeeeeeeeeeeeeeeneeneeees 16 Table 2 Bidirectional communication availability in Microsoft Windows and Microsoft Share 20 Table 3 Bidirectional communication availability in Novell Netware environments cece 20 Table 4 Enterprise Autoconfiguration availability in Microsoft Windows and Microsoft Share 21 Table 5 Enterprise Autoconfiguration availability in Novell Netware environments ninio 22 Table 6 Driver Autoconfiguration defaults for Windows operating systems 0ooonninnccinnnncccccnnicancccns 16 Table 7 Drivers that support Enterprise AutoConfiguration oooococcccncccccncnnncncnnnnnnnnnnonnconnconnnnnnnnnnnnns 25 TA A nd 16 Table 9 Update Messages cimil ti dit aap eee 64 Table 10 Troubleshooting a firmware update ooooconnnccnccccncnnnocononcccnnnnno nano n occ nn nana nan rr n nc cnn rra rr 65 Table 11 Troubleshooting a firmware update failure oonoocccccnnnnnnnonacocccocnnonnnnnonorn cc cnn nn naar rr nr 65 Table 12 AP Web JetAdmin Support e iad cional enana aaa a a aaa eaaa 71 Table 13 Print Task Quick Set default values for the HP Color LaserJet 3500 printer 78 Table 14 Page onentations tii a a iaa 82 Table 15 Print Task Quick Set default values for the HP Color LaserJet 3500 printer 104 Table 16 Page orientation cia a its 114 Table 17 CDROM Version S iento a A At seem Nadia tena 130 Table 18
227. s PRINT After diagnostics are complete reinstall all CARTRIDGES print cartridges alternates with To exit press Cancel Job key REMOVE AT The printer is executing a Disable Remove one print cartridge LEAST ONE Cartridge Check or Component Test After the test is complete reinstall the print PRINT CARTRIDGE cartridge alternates with To exit press Cancel Job key REPLACE The identified print cartridge has reached Press for help lt COLOR gt the end of life Printing will not continue CARTRIDGE until the cartridge is replaced alternates with For help press REPLACE The identified print cartridge is nearing the 1 Order the identified print cartridge lt COLOR gt end of its useful life and the SUPPLIES 2 Press the Select button on the printer CARTRIDGE LOW setting in SYSTEM SETUP is set to front panel to continue STOP To override press the Select button on the printer front panel To continue press Press for help the Select button on the printer front panel alternates with or Software Technical Reference ENWW Technology background information 35 Control panel Description Recommended action message REPLACE FUSER KIT For help press REPLACE FUSER KIT alternates with To continue press the Select button on the printer front panel REPLACE SUPPLIES alternates with For status press the Select button on the printer front panel REPLACE SUPPLIES alternates with To c
228. s The Other Pages options are as follows e Source is drop down menu e Type is drop down menu Source is drop down menu The Source is setting specifies the paper source to use for printing a document Different printer models support different paper sources The list of paper sources depends on the printer model and its accessories Any optional paper trays that are installed through the Configure tab are also shown here For more information about the Source Is setting see the First Page options section of this guide Type is drop down menu The Type is drop down menu shows all of the the media types supported by the printer as well as any user defined types that have been created by a network administrator using Web JetAdmin When you use the default setting Unspecified the printer uses the default media type usually Plain Using the First Page and Other Pages options A cover can have two forms depending on the type of booklet you are printing e For a full size book for example Letter size Letter type select a different media for the first page and add an extra blank back page The front cover can contain print or be a blank page and can either be pulled from a different paper source or be of another media type The back cover can be printed on a different media from the front cover e Fortwo page per sheet 2 up booklet printing you can obtain a cover by selecting a different media for the first page only The back
229. s 132 preconfiguration driver 22 print cartridges 16 printer features 16 Print Document On option in drivers 86 Print Page Borders option in drivers 83 Print Task Quick Sets 77 custom 79 custom 105 defaults 77 defaults 104 use guide 79 use guide 105 printer 16 features 16 Printer Dialog Extensions PDEs 185 printer drivers See drivers Printer Name dialog box Windows 163 Printer Sharing dialog box Windows 164 Printer Status and Alerts 133 operating systems supported 133 printer setting default 184 printing system software 129 availability of components by operating system 132 documentation 18 downloading 131 drivers included 18 file layout 129 HP Jetdirect Administrator s Guide 19 install notes 19 installing for Windows 154 license agreement dialog box Windows 158 regional and language versions 130 release notes 19 silent installation 181 software component localization 134 221 Windows components 66 product 172 registration 172 support 52 PS driver 96 description 68 Device Settings tab 126 features for Windows 2000 XP and Server 2003 96 operating systems supported 133 paper source commands 203 PS fonts 133 PS Printer Description PPD files 132 Quick Sets See Print Task Quick Sets regional versions for printing system software 130 registering the product 172 release notes 19 remote firmware update 58 description 58 determining current firmware level 59 downloading 59 FTP 60 HP Web JetAdmin 63 LPR commands
230. s Clicking Continue takes you to the unless otherwise noted second screen in this sequence First name Clicking Exit takes you to the Middle Initial Exiting Registration dialog box Last Name Company Organization Name Building Mail Stop Dept Mailing Address City Town State drop down menu Zip Code E mail Address Telephone Number Extension Occasionally HP communicates information on products and or programs that may be relevant to you Please select the method s of communication HP may use to contact you check all that apply E mail check box Mail check box Telephone check box Please don t contact me unless specifically request it check box Exit button Previous button Continue button 176 Installation instructions Software Technical Reference ENWW Figure 65 Hewlett Packard s Electronic Registration dialog box 2 of 3 Hewlett Packard s Electronic Registration CA Please tell us about the Hewlett Packard aii product that you purchased X Where will your new Hewlett Packard product primarily be Business y used X Which Hewlett Packard product did you purchase hp color LaserJet 3500 X When did you purchase your Hewlett Packard product fi 0 9 2002 X Serial Number Approximately how many employees work at your site Worldwide What is your job responsibility as it relates to HP products Exit Previous Software Technical Reference ENWW Ins
231. s information about the various installation dialog box sequences for the Mac OS X operating system Main Install dialog box sequence This section provides information about the Macintosh installation dialog box sequence for the Easy Install the typical installation option Figure 76 HP LaserJet for Macintosh installer splash screen dialog box hp LaserJet for Macintosh Table 76 HP LaserJet for Macintosh installer splash screen dialog box text strings Title of dialog box Text in dialog box User options and descriptions Splash screen hp LaserJet for Macintosh Click Continue to open the This title does not appear in the Continue button HP LaserJet Installer dialog box dialog box 198 Mac OS X installation Software Technical Reference ENWW Figure 77 HP LaserJet Installer dialog box easy install 08 hp Laserjet Installer Easy install A Read Me Click the Install button to install e Printer Dialog Extensions OS X e Printer Descriptions OS X e Printer Descriptions Classic e hp Laserjet Utility Classic Installation Notes Classic e More Disk space available gt 468 Approximate disk space needed 20 690K Install Location o E gt Cn C quit gt A items will be installed on the disk Mao Ea install Location Mac 9 E instar Table 77 HP LaserJet Installer dialog text strings easy install hp LaserJet Installer Easy Install drop down
232. s instructed SIZE IN TRAY X the feed direction than the size configured 2 Press the Select button on the printer alternates with for the tray front panel to print LOAD TRAY X 3 If the incorrect size was selected press j lt TYPE gt lt SIZE gt STOP to cancel the job or press for help 4 If the incorrect tray was selected press STOP to cancel the job 5 Configure the trays correctly and resend the job Ensure all trays are configured correctly before printing again See Configuring trays for more information 41 5 UNEXPECTED The printer senses a different paper type in 1 Load the paper as instructed TYPE IN TRAY X the paper path than what is configured in 2 Press the Select button on the printer alternates with the tray front panel to print LOAD TRAY X ass a ae a ae ie lt TYPE gt lt SIZE gt S to cancel the job or press for help 4 Configure the trays correctly and resend the job Ensure all trays are configured correctly before printing again See Configuring trays for more information 41 X A printer error has occurred 1 Press the Select button on the printer PRINTER ERROR front panel to continue or press for more information 2 If the message persists after exiting help turn the printer off and then back on alternates with To continue press the Select button on the printer front 3 If the message still persists contact HP panel Support 49 XXXX A critical firmware error
233. s that are not available in the driver The illustrated screens make selecting printer features from the Macintosh computer easy Use the HP LaserJet Utility to do the following e Customize the printer control panel messages e name the printer assign it to a zone on the network download files and fonts and change most of the printer settings set a password for the printer e from the computer lock out functions on the printer control panel to prevent unauthorized access See the printer software help Install notes This text file contains important information about printer features instructions for installing the printing system software and technical assistance ColorSync profiles These text files contain color matching information for the Macintosh system and HP LaserJet color printers Online help This HTML based help system replaces the Apple Guide help system that was provided with Mac OS 9 x HP printers The help system can be viewed through a browser or in the Macintosh OS Help Center Screen fonts Mac OS classic These screen fonts are available only for Macintosh computers and Macintosh compatible computers Because the screen fonts match your printer fonts you can see onscreen how your printed page looks Font support To ensure that you can use all of the installed fonts with the HP Color LaserJet 3500 series printers the Macintosh printing system includes the standard 35 screen fonts in 11 families
234. sfer time as well as the time that it takes for the printer to reinitialize The I O transfer time depends on a number of things including the speed of the host computer that is sending the update and the I O method USB or network The reinitialization time depends on the specific hardware configuration of the printer such as the number of ElO devices installed the presence of external paper handling devices and the amount of memory installed If the remote firmware update process is interrupted before the firmware is downloaded while RECEIVING UPGRADE appears on the control panel display the firmware file must be sent again If power is lost during the flash DIMM update while UPGRADING PRINTER appears on the control panel display the update is interrupted and the message RESEND UPGRADE appears in English only on the control panel display Finally any print jobs ahead of the RFU job in the queue are printed before the update is processed Note The printer automatically turns off and then on again after processing the update Use one of the following methods to update your printer Remote firmware update through a local Windows port If the printer is connected through a local USB port then you can send the RFU file directly to the printer by using a COPY command from a command prompt or an MS DOS R window At the command prompt perform the following steps for your operating system Remote firmware update through a Windows net
235. sing Fetch Mac OS 9 x only For Mac OS 9 x OSs a shareware program called Fetch provides FTP control for a put command Download and install the program from http download cnet com downloads 0 10207 100 5250613 html Follow these instructions to use Fetch E is Start the program by clicking on the Fetch icon Type the IP address of the printer in the Host box Click the Put Files button and browse to the location of the RFU file Double click the file to select it and download it to the printer A confirmation message appears in the main window Click OK Remote firmware update using the HP LaserJet Utility Mac OS 9 x only Follow these instructions to update the firmware using the HP LaserJet Utility 1 The first step is to make sure you have the tools and files necessary for the update You will need the HP LaserJet Utility and the 3500fw rfu file which is the firmware file for the printer The HP LaserJet Utility can be found on the HP Color LaserJet 3500 printing system software CD ROM that came with the printer If you do not have the software CD ROM you can obtain the HP LaserJet Utility by dowloading the latest printer installer from http www hp com The firmware file 3500fw rfu can be downloaded from http www hp com go clj3500_ firmware See the Downloading the new firmware to the printer section of this guide for more information Once you have the firmware file and the HP LaserJet Utility you are re
236. sk if you are installing the driver from an alternative source such as disk CD ROM or software download If you are installing from a software download you must know the path to where the software has been downloaded Server only 6 After the installation is complete highlight the Printer icon and click File and then click Po Properties In the Printer Properties window click the Sharing tab Server only 7 You must enable the File and Print Sharing service for either Microsoft networks or A AAA Server only 8 To exit Properties click OK A hand appears beneath the Printer icon in the Printers folder indicating that the printer is shared Client only You can install the driver using Point and Print in one of the following four ways In Network Neighborhood locate the server and double click the printer share name In Network Neighborhood locate the server and then drag and drop the icon for the shared printer into your Printers folder In the Printers folder open the Add Printer Wizard The next action depends on the operating system For Windows 98 and Windows Me click Network Printer For Windows NT 4 0 Windows 2000 Windows XP and Windows Server 2003 click Network printer server Client only 10 Click Next Type the network path or queue name or select Browse to search the network to locate the appropriate path Client only 11 In Network Neighborhood locate the server and double click Then locate the printer share na
237. software technical reference i i hp LaserJet 3500 ty gt pip hp LaserJet 3500 series printers software technical reference Copyright c 2003 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Edition 1 11 2003 Trademark Credits Adobe R Adobe Photoshop R Acrobat R PostScript R and the Acrobat logo R are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries regions Arial R is a U S registered trademark of the Monotype Corporation AutoCAD TM is a U S trademark of Autodesk Inc Corel R and CorelDraw TM are trademarks of Corel Corporation or Corel Corporation Ltd Helvetica and Times are trademarks of Linotype Hell AG and or its subsidiaries in the U S and other countries regions Intel R is a U S trademark of Intel Corporation Java TM is a U S trademark of Sun Microsystems Inc HP UX Release 10
238. ssary possible paper jams Checking printer The engine is doing an internal test CHOSEN The printer encountered a request for a 1 Press the Select button on the printer PERSONALITY personality that did not exist in the printer front panel NOT AVAILABLE ei is aborted and no pages willbe 2 Try a different driver printed alternates with To continue press the Select button on the printer front panel CLOSE UPPER The upper rear door is open Close the upper rear door REAR DOOR The printer isin the process of cleaning Clearing event log This message is displayed while the event No action necessary log is cleared The printer will back up one screen to Service Menu upon completion of printing the page Clearing paper path The printer jammed or detected misplaced No action necessary paper when turned on The printer is attempting to eject jammed pages automatically CLOSE FRONT The front door needs to be closed Close the front door DOOR Creating The printer is generating a cleaning page 1 Press MENU to enter the menus CLEANING PAGE The printer returns to the Ready state 2 Load the cleaning page into Tray 1 when the cleaning page is finished printing 3 Select PROCESS CLEANING PAGE DATA RECEIVED The printer received data and is waiting for Press the Select button on the printer front alternates with a form feed When the printer receives panel to continue another file the message should Read
239. tab contains links to these information sources Install Notes Contains late breaking information about the printer In English only User Guide Linking to Advanced Printer Settings To gain access to the printer s Advanced Printer Settings click Advanced Printer Settings button in the upper right of any Toolbox page Or if the printer is networked open a browser window and type in the JetDirect IP address For additional information go to the following URL http Awww hp com support clj3500 Software Technical Reference ENWW Technology background information 47 Other Links This section contains links that connect you to the Internet These links are displayed on the left navigational bar throughout the Advanced Printer Settings pages You must have Internet access in order to use any of these links If you use a dial up connection and did not connect when you first opened the HP Toolbox you must connect before you can visit these Web sites Connecting might require that you close the HP Toolbox and reopen it HP Instant Support TM This link connects you to a set of dynamic Web resources that you can use to solve specific problems and determine additional services that might be available for your device Specific status and configuration information about the product is retained and directed to the Solve a Problem Web site which offers targeted support content and messages to help resolve problems as quickly as possible O
240. tallation instructions 177 Table 63 Hewlett Packard s Electronic Registration dialog box text strings 2 of 3 Title of dialog box Text in dialog box User options and descriptions Hewlett Packard s Electronic Registration This is the second of three dialog boxes 178 Please tell us about the Hewlett Packard product you purchased Where will your new Hewlett Packard product primarily be used drop down menu Which Hewlett Packard product did you purchase drop down menu When did you purchase your Hewlett Packard product text box Serial Number text box Approximately how many employees work at your site Worldwide What is your job responsibility as it relates to HP products Exit button Previous button Continue button Installation instructions Clicking Previous returns you to the first dialog box in this sequence Clicking Continue takes you to the third dialog box in this sequence Clicking Exit takes you to the Exiting Registration dialog box Type the date that you purchased your Hewlett Packard printer Type the printer serial number The questions about the number of employees and your job responsibility appear only if you answered that you plan to use your HP Color LaserJet 3500 series printer primarily for business or telecommuting Drop down menus that contain possible answers are provided for your convenience Answering these questions is optional i
241. target paper The following illustration shows preview images for a document formatted for legal size paper with the Print Document On check box selected and the target size specified as Letter Figure 39 Preview images Legal on Letter Scale to Fit off left and on right 8 5 by 11 inches 8 5 by 11 inches 118 HP Color LaserJet printing system features Software Technical Reference ENWW When the size for which the document is formatted that is the logical size differs from the target size the preview image uses a dashed gray line to show the boundaries of the logical page in relation to the target page size of Normal Size option The of Normal Size option provides a slider bar to use for scaling the percentage setting The default setting in the entry box is 100 percent of normal size Normal size is defined as the paper size that is selected within the driver or what the driver receives from the software program if the software program does not negotiate the paper size with the driver The driver scales the page by the appropriate factor and sends it to the printer The limits of the range are from 25 percent to 400 percent and any values outside the range are adjusted to those limits as soon as the focus is removed from the control that is when the Tab key is pressed or another control is selected Any change to the scale also changes the page preview which increases or decreases from the upper left corner of the pre
242. technical reference The following table contains descriptions of the printer models that are described in this STR The printing system software for each printer model accommodates the differences between models Note Bundle configurations might vary among countries regions Software Technical Reference ENWW Introduction 15 HP Color LaserJet 3500 series printer models Memory Speed Connectivity Paper handling Resolution and print cartridge 3500 16 64 megabytes MB synchronous dynamic random access memory SDRAM 64 megabytes MB synchronous dynamic random access memory SDRAM HP Color LaserJet 3500 series printer models 12 pages per minute ppm letter size media 11 ppm A4 size media 12 pages per minute ppm letter size media 16 ppm A4 size media USB 2 0 High speed connection USB 2 0 High speed connection HP JetDirect en3700 external print server for easy connectivity to 10 100baseT networks One 100 sheet multipurpose tray tray 1 maximum paper size legal 216 mm by 356 mm 8 5 by 14 inches One 250 sheet tray tray 2 maximum paper size legal 216 mm by 356 mm 8 5 by 14 inches Optional 500 sheet tray tray 3 maximum paper size letter 215 mm by 279 mm 8 5 by 11 inches One 100 sheet multipurpose tray tray 1 maximum paper size legal 216 mm by 356 mm 8 5 by 14 inches One 250 sheet tray tray 2 maximum paper size legal
243. ted pages Using this tab you can select items such as paper size and copies in the driver although most current software programs support these features in the print dialog box or through the software program page settings or special controls that are not commonly used The following illustration shows the Advanced tab Figure 30 The default appearance of the Advanced tab 2 HP Color LaserJet 3500 Printing Preferences ax Advanced Paper Quality Finishing Effects Color HP Color LaserJet 3500 Advanced Document Settings E ag Paper Output Copy Count 1 Copy lin Graphic O Image Color Management ICM Method ICM Disabled ICM Intent Pictures ike Document Options Advanced Printing Features Enabled Color Printing Mode True Color 24 bpp E Ay Printer Features Raster Compression Automatic Layout Options Orientation Portrait Page Order Front to Back Cancel Apply The Advanced tab contains the following controls e Paper Output settings e Graphic settings Document Options settings containing Printer Features and Layout Options 98 HP Color LaserJet printing system features Software Technical Reference ENWW Paper Output settings The Paper Output settings contain the following controls e Copy Count setting Copy Count This driver setting is useful for software programs that do not provide a copy count Collated The Collated check box appears besi
244. tems will be installed on the disk Without making any changes to the Macintosh HD name can be system customized Quit button Install button default option 194 Mac OS Classic installation Software Technical Reference ENWW Figure 71 Installing dialog box Installing Items remaining to be installed 286 Installing HP LaserJet 00M Series stop Table 70 Installing dialog text strings Title of dialog box Text in dialog box User options and descriptions Items remaining to be installed This dialog box shows installation conditional number progress No action is required Installing HP LaserJet XXXX Series Unless you want to stop the installation Click Stop to interrupt Stop button the install file copy process Figure 72 Installation was successful dialog box Installation was successful You have installed software which requires you to restart your computer If you are finished click Restart or if you wish to perform additional installations click Continue Table 71 Installation successful dialog text strings Title of dialog box Text in dialog box User options and descriptions This untitled dialog box begins Installation was successful If you Click Quit to exit the Installer The with the words Installation was are finished click Quit to leave the Printer Setup Assistant opens successful Installer If you wish to perform Click Continue to return to the additional
245. ter Server Mac OS 9 x and Mac OS X 10 1 or later For more information go to http www hp com support Ij3500 Software Technical Reference ENWW Introduction 17 Technology background information This section contains information about the following topics HP Color LaserJet 3500 printer drivers e HP Color LaserJet 3500 user documentation e Bidirectional communication e Driver Autoconfiguration e HP Toolbox e Remote firmware update Euro character HP LaserJet printer drivers HP LaserJet printer drivers for the HP Color LaserJet 3500 printer control the print settings These printer drivers differ depending on the operating system environment The HP color LaserJet 3500 driver is available for the supported operating systems You gain access to the drivers through onscreen windows or driver tabs that offer dialog boxes with printer settings The driver tabs are available in the software application from which you send your print jobs to the printer and from your computer control panel The graphical user interface GUI of the driver tabs differs from driver to driver See Chapter 3 Driver features for detailed information about each of the HP printer drivers HP LaserJet user documentation Adobe R Acrobat Reader R Note The HP Color LaserJet 3500 software compact disk read only memory CD ROM includes Adobe Acrobat Reader for viewing online documentation When you click any of the documentation links on t
246. ter or the current settings of other controls In Windows 2000 Windows XP and Windows Server 2003 operating environments some technically invalid print driver configurations can be set without resulting in the appearance of warning messages Duplexing for instance is not possible when the Transparency media type is selected However the incompatible print settings message does appear when you try to print with the incompatible settings HP Color LaserJet printing system features Software Technical Reference ENWW For PCL 6 clicking the Resolve all conflicts for me automatically option button and then clicking OK accepts the change that was just made and the driver then resets the conflicting control to a setting that is compatible with the new value If you want to keep the conflicting setting click the will resolve the conflict myself option button and then click OK The following illustration shows an Incompatible Print Settings message Figure 29 An Incompatible Print Settings message Incompatible Print Settings There are one or more conflicting settings One of the conflicting settings is Duplex Unit for 2 Sided Printing Flip on Long Edge User Defined Size Envelope Resolve all conflicts for me automatically O I will resolve the conflict myself Software Technical Reference ENWW HP Color LaserJet printing system features Advanced tab features You can use the Advanced tab to change the layout of prin
247. the Select button on the printer front panel LOAD TRAY X lt TYPE gt lt SIZE gt alternates with For help press MANUALLY FEED OUTPUT STACK alternates with Then press the Select button on the printer front panel to print second sides If no paper is in the manual feed tray MANUALLY FEED lt TYPE gt lt SIZE gt alternates with To continue press the Select button on the printer front panel MANUALLY FEED lt TYPE gt lt SIZE gt alternates with For help press MANUALLY FEED lt TYPE gt lt SIZE gt alternates with To use another tray press the Select button on the printer front panel Moving solenoid alternates with To exit press STOP key Moving solenoid and motor alternates with To exit press STOP key 32 Tray X is either empty or configured for a type and size other than what is specified in the job Tray X is either empty or configured for a type and size other than specified in the job No other tray is available The first side of a manual 2 sided print job has been printed and the printer is waiting for the output stack to be inserted for the second side to be printed Paper is in Tray 1 but a job sent requires a specific paper type and size that is not currently available Tray 1 is empty and no other tray is available There is no paper in the tray and a print job sent requires a specific paper type and size that is not currently available through Tray 1 The p
248. the options that are available on each tab of the HP traditional PCL 6 and PCL 5c driver interfaces Access to drivers To gain access to driver settings from within most software programs click File click Print and then click Properties The appearance and names of the driver tabs that appear vary depending on the printer model and the driver You can also control the drivers directly from your computer In Windows 98 Windows Me Windows NT 4 0 and Windows 2000 click Start click Settings click Printers right click the printer name and then click Printing Preferences or Document Defaults depending on the operating system OS and driver to gain access to the same set of driver tabs that the software program controls If after right clicking the printer name you click Properties you gain access to a different set of tabs that control the driver and driver connections Help system The HP LaserJet 6 and PCL 5c drivers include a full featured Help system to provide assistance with printing and configuration options Software Technical Reference ENWW Introduction 73 What s this Help What s this Help is supported in Windows 98 Windows Me and Windows NT 4 0 You can gain access to What s this Help messages in any of the following ways Right click a control and click What s this and a pop up Help window appears Click the button at the upper right corner of the frame next to the X to change the cursor to an arrow with
249. the same control 102 HP Color LaserJet printing system features Software Technical Reference ENWW The Print Task Quick Sets control is used to store the current combination of driver settings that are found on all other Document Defaults or Printing Preferences driver tabs Print task quick sets are either preset or user defined printing specifications such as paper size and pages per sheet Print Task Quick Sets is a setting that is available on all of the tabs except the Advanced tab It stores the current combination of driver settings that is found on all of the other tabs Print Task Quick Sets are either preset or user defined printing specifications such as paper size pages per sheet and so on The Print Task Quick Sets control is available on four of the five of the Document Defaults or Printing Preferences driver tabs the Paper Quality Finishing Effects and Color tabs The Print Task Quick Sets control does not appear on the Advanced tab nor on the driver Properties tabs The Print Task Quick Sets control is used to store the current combination of driver settings that are found on all other Document Defaults or Printing Preferences driver tabs The following settings are available in the Print Task Quick Sets drop down menu e Default Print Settings e User Guide Print Settings An illustration of the available Print Task Quick Sets appears below Figure 32 Print Task Quick Sets rif hp color LaserJet 3500 Default El E
250. tion If you do not have internet access or would rather register via email please click here to continue with Hewlett Packard s Electronic Registration Exit button Electronic Registration button Software Technical Reference ENWW Installation instructions 173 Figure 63 Welcome to Hewlett Packard s Registration dialog box Welcome to Hewlett Packard s Registration CA Welcome to HP s electronic registration This information is invent confidential and for HP registration purposes only Please select the country region where you are located United States Please continue to go to the next screen and begin your registration Table 61 Welcome to Hewlett Packard s Registration dialog box text strings Welcome to Hewlett Packard s Welcome to HP s electronic Clicking Previous returns you to Registration registration This information is the Hewlett Packard s Electronic confidential and for HP registration Registration dialog box purposes only Clicking Continue starts a Please select the country region sequence of three dialog boxes where you are located drop down The first dialog box provides fields menu for typing your registration Please continue to go to the next information The second dialog box screen and begin your registration prompts you for information about your HP Color LaserJet 3500 series printer The third dialog box gives you the option of sending the Continue button e mail message to
251. tion in environments that support bidirectional communication This option does not appear in unsupported bidirectional communications environments When you select the Install Printer option from the HP Color LaserJet 3500 software CD ROM the Choose Setup Language dialog box appears This dialog box does not appear when the setup language is Hebrew or Arabic Figure 46 Choose Setup Language dialog box Choose Setup Language E x a Select the language for this installation from the choices below English United States coca _ Note The Choose Setup Languagedialog box lists only the languages that are available on the HP Color LaserJet 3500 software CD ROM Table 44 Choose Setup Language dialog box text strings Choose Setup Language Select the language for this The installer automatically detects installation from following the the language that your computer choices system uses and presents this Drop down menu lists available choice as the default languages for installation You can select another language that is available on the CD ROM by clicking the down arrow of the drop down menu Clicking OK initiates the printing system setup Clicking Cancel takes you to the Exit Setup dialog box Next the Setup dialog box appears Software Technical Reference ENWW Installation instructions 155 Figure 47 InstallShield Wizard dialog box InstallShield Wizard Preparing to Install HP Color LaserJet 350
252. tion to grayscale and print the document in black and white select the Print in Grayscale checkbox Color Options settings When you click the Settings option button the Color Settings dialog box appears The default settings are shown in the following illustration To change the settings make your selections using the drop down menus in the Color Settings dialog box and then click OK You are then prompted to save your selections as Custom or Manual settings Figure 42 Color Settings Options dialog box Options Settings Edge Control OFF General The General Color Options setting is Edge Control The Edge Control setting determines how edges are rendered consists of two components Adaptive Halftoning and Trapping The Adaptive Halftoning setting increases the 124 HP Color LaserJet printing system features Software Technical Reference ENWW edge sharpness of text and graphics while maintaining the quality of area fills The Trapping setting reduces the effect of color plane misregistration by slightly overlapping the edges of adjacent objects The following options are available e Off which sets Trapping and Adaptive Halftoning to Off e Light which provides minimal trapping Adaptive Halftoning is set to On e Normal which provides the default Trapping setting Adaptive Halftoning is set to On Maximum which provides the most trapping Adaptive Halftoning is set to On Printer Properties Tabs About tab
253. to the computer and turn them on before the software is installed Macintosh OS systems do not support parallel connections You can use either a USB cable or a cross over Ethernet cable for a direct connection to a computer running the Macintosh OS In the following instructions XXXX represents the HP Color LaserJet 3500 printer model number The Macintosh partition contains an installer program for each language Find the language appropriate for the operating system being used and then use the installer program for that language To install the HP LaserJet printer software for the Macintosh OS Note Note 1 Insert the CD ROM that came with the Macintosh printer software into the CD ROM drive If the CD screen does not open automatically double click the CD ROM icon on the desktop to open the CD ROM window Open the HP LaserJet Installers folder Find the Installer icon for the appropriate language Double click the Installer icon to launch the Installer In the opening dialog click Continue The Continue button appears only after you type the Admin password in the Authenticate dialog box OS X versions 10 1 and later only Software Technical Reference ENWW Installing the Macintosh printing system 189 Note Note Note 190 The main Installer dialog box appears Click Install and then follow the onscreen instructions to complete the software installation If you are installing the printer software on a Macintosh
254. toConfiguration support 21 software component localization 134 standalone drivers 131 ordering software CD ROMs through the Web 130 ordering supplies 52 orientation options in drivers 82 Other Pages option in drivers 110 Page Order option in drivers 83 Pages per Sheet option in drivers 83 paper 83 covers booklet 83 covers booklet 115 custom sizes 206 First Page option in drivers 110 Pages per Sheet option 115 Source is options 109 Type Is options 109 paper handling 16 printer features 16 paper source commands 203 Paper tab in drivers 76 PCL 5c driver 91 Basics tab 91 PCL 6 driver 91 Basics tab 91 PCL 5c driver 73 custom paper sizes 206 description 68 Effects tab 85 Effects tab 117 escape sequence for paper source 203 features 73 Index features for Windows 2000 XP and Server 2003 96 paper source commands 203 Paper tab 76 Paper tab 102 versions 212 PCL 6 driver 73 custom paper sizes 206 description 68 Effects tab 85 Effects tab 117 features 73 features for Windows 2000 XP and Server 2003 96 Finishing tab 112 operating systems supported 133 paper source commands 203 Paper tab 76 Paper tab 102 point and print bundle 131 versions 212 PDEs Printer Dialog Extensions 185 Percentage of Normal Size option in drivers 86 Point and Print installation 131 operating system migration 207 PCL 6 driver bundle 131 Windows printing system software 183 portrait orientation option in drivers 82 PPD PS Printer Description file
255. tures ii si ei en ete erie a he ie Alek coin eA dl tee cite eat i 94 Print Task Quick Setsees Avni ett oia 94 Document preview Mare dd ds 94 Color Options group DO ii A o aida 95 Printer Properties TaDS sacs ke A cde ales A AA A oe Pa Lace ch ante atten oa ta ee 95 NDOUU TaD ais o to loan caes 95 HP Color LaserJet printing system features oooooninnnnonccnncccconanonnnnncncccnnnnnnn conc nn nc cnica nnnn nn nn rn nr rr rrnnnnn nn 96 ACCESS TO UV citant eddie dirt iso tiacici cada 96 Help SOM ion a A ET TA dd 96 AAE E EAA aE o AA E aia 96 Context s sitive li ee eR A Acie ee ai 96 Incompatible Print Settings Constraint Messages oooocnnnnnnnnnncccccocnncnnnnnononannnnn cnn nn nn cnn nn nnnnnn rn 96 Advanced tabifeatures imita tada a A Ada 98 Paper QuUtiputSetingse iaa iia ete case torent ake eek eet Angee aa atedee tek iets 99 Copy COUME cita A es ov tte A eee de ett eae 99 ol Eo E E E tran 99 Graphic settings ameca ein a AT ase ten ec a 99 Image Color Management economico Ada aan 99 ICM Methodi ii ei A ad AA AA ee eaa 100 A E ete eee AO a ee e e 100 DOCUMENT OP OTS 00d latir aa aeaa aa 100 Advanced Printing Features enrian an a ia AAAA A iaaeaie aE aA 100 aE Ee EL A AAEE E E E E O O A OA E A E E 101 Layout Options iii it dea eget ee ae 101 ONONtallOn OR E ER EST Ut tates Jaga dak te E alte Af ied a 6a tate die et he tale Ne 101 Page Ordonansie iaat a AAAA it eee 101 Paper Quality tab features ormana a E A a A 102 Print T
256. ument The following illustration shows the Paper Options group box and the First Page Other Pages and Back Cover selections Figure 33 Paper Options group box 2 HP Color LaserJet 3500 Printing Preferences ax Advanced Paper Quality Finishing Effects Color Print Task Quick Sets Type new Quick Set name here y Save Delete gt Paper Options JV Use different paper Other Pages Back Cover Size is 8 5 x 11 inches Letter X Source is Automatically Select v Type is Unspecified v I Cancel Apply When you click the Use different paper check box the First Page Other Pages and Back Cover options become selectable Each of the selections contain different options as noted in the following sections Software Technical Reference ENWW HP Color LaserJet printing system features 107 First Page options The Paper Options group box allows three sets of choices when you select the Use different paper check box First Page Other Pages and Back Cover The First Page options are shown in the following illustration Figure 34 First Page options m Paper Options IV Use different paper Other Pages Back Cover Size is 8 5 x 11 inches Letter y Source is Automatically Select Type is Unspecified Y The First Page options are as follows e Use different paper check box Size is drop down menu e Source is drop down menu
257. ument Options group DOX occcccccccciconiconicnnonnnonnnn nono eaeaeaaecaecaeecaeeeeeeeeeeeeeeeeeeeteeeeteeteteeeeteneeeeseeee 113 Correct Order for Rear Bil cccomociinn ati ii Dc 113 Print on Both Sides Manallly rerne E ocddeci Ghat sesacdudcieerates 113 Flip Rages UD 4 teen tatr ttn eek A i ek le ae 114 Booklet layout atnan kick beheicaelaabeb ld 114 Book and booklet pTIOtIND ocid A ad ane edad ti 114 Printing a Book ct e did 114 A Rarer Ante nnn A aA ate eA Gi ee eee 115 Pages Pen SHOCL ais aller lacada lilas 115 Print Page Borders micas A id e boa 115 Page Orde EE EEE ETTE S EE E A T E E E gd 115 Effects tab features cit erate dea ata A eta ne ee at Peel abies adie 117 Print Task Quick Sets 5 5 tects do steces cation acd canlotataetta a 117 Document Preview wins Ahn ee le ape A ee eh 118 Resizing options Group DOR miara EE ee nee eee e etree nee A E E OR A 118 Print Document Om seling aasian anae AALA lia 118 Actual S ze Seti cit A T 118 Scale to Fitoption heeri ianei eet hein Lda ete A eee es 118 Y OF Normak SIZE OptiO M iee eni iaa 119 Watermarks Group DOX ui ET ee ad eel a ee ee T 119 Current adas aaa 120 Watermark message ii Aj Dt 121 Message lO ica el i aad ellie 121 Fontatifibutes coito isis lalalala 121 Name a e a e o a aie ed as 121 A 121 o A NON 122 S PA E eect ease E E adaeet lie ae te ae EAE othe fete ten daa dla ih en E 122 Delat setting Serrana aaa ea Aaa A A AE AA a A data 122 Golor tab f at reS
258. unctionality for an Add Printer wizard installation over a network An Add Printer wizard installation that includes EAC is configured with the same settings as the physical configuration of the device Configuration occurs without user interaction If bidirectional communication software has been installed previously EAC is not activated and the Add Printer Wizard uses the pre existing bidirectional communication software to configure the printer driver If bidirectional communication software has not been installed EAC installs the bidirectional communication software EAC communicates with the printer and automatically matches the printer driver with the actual printer configuration EAC is activated only once to use the autoconfiguration utility and is then shut off The files required to install EAC remain on your system HP Driver Preconfiguration is a software architecture and set of tools that permits HP software to be customized and distributed in managed corporate printing environments Using HP Driver Preconfiguration information technology IT administrators in corporate and enterprise environments can preconfigure the printing and device defaults for HP printer drivers before installing the drivers in the network environment For more information see the HP Driver Preconfiguration Support Guide which is available at http www hp com support clj3500 Software Technical Reference ENWW Technology background information 23 The followin
259. utton drop down menu lists options the hp LaserJet toolbox hp color LaserJet 3500 driver Screen fonts and Install Notes Recommended for most users Installs the most common drivers and components Custom Installation option button Recommended for advanced users and system administrators Provides more flexibility for installing drivers and software option button 162 Installation instructions Software Technical Reference ENWW Figure 54 Printer Name dialog box jie HP Color LaserJet 3500 Setup xl ra invent Printer Name Specify a name for this printer You may use the name supplied below or type a new one The name will be used to identify the printer in your Printers folder Printer Name hp color LaserJet 3500 M Default Printer IV Use this printer as the default printer for Windows based programs lt Back Cancel Table 52 Printer Name dialog box text strings Printer Name Specify a name for this printer You Clicking Next takes you to the may use the name supplied below Printer Sharing dialog box or type a new one The name will be used to identify the printer in your Printers folder NOTE A printer name is created for each driver that is installed The driver type is appended to the Printer Name name specified in the Printer text entry field Name field Do you want your Windows based Clicking Back returns you to the programs to use this as th
260. uture operating systems printer drivers would run as user mode processes User mode drivers execute in a protected part of the operating system just like all of the normal end user processes and software programs This protected part of the operating system restricts access to critical system resources to prevent processes from corrupting these resources which results in an increase in overall operating system stability A user mode printer driver that misbehaves is only capable of crashing the process in which it is running and cannot crash the whole operating system Usually this is the spooler process or an application process both of which can be restarted without having to restart the whole operating system Microsoft refers to user mode printer drivers as Version 3 drivers and this is the term that is used throughout this section Version 3 printer drivers are the native or preferred printer driver for Windows 2000 Windows XP and Windows Server 2003 however all of these operating systems are also capable of running version 2 printer drivers Many older Windows NT 4 0 version 2 printer drivers are blocked in Windows 2000 Windows XP and Windows Server 2003 because they are known to cause operating system stability problems with these newer operating systems These newer operating systems identify these older drivers and do not allow them to be installed Refer to Microsoft Knowledge Base article 247196 for more information about determining wheth
261. ver tabs the Finishing Effects Paper Destination Basics and Color tabs For more information about the document preview image see the Finishing tab features section of this document Software Technical Reference ENWW Color LaserJet 3500 driver features 93 Color tab features Use the Color tab to specify predefined color option settings or to fine tune the color treatments and halftone settings Color output can also be converted to grayscale The Color tab is shown in the following illustration Figure 27 Color tab s hp color LaserJet 3500 Default 21x Paper Quality Finishing Effects Basics Print Task Quick Sets Defaut Print Settings Save Color Options T Print All Text as Black FT Print In Grayscale 8 50 x 11 00 in Cancel Help The Color tab contains the following controls e Print Task Quick Sets group box e Document preview image e Color Options group box Print Task Quick Sets The document preview image is a color line drawn image of a page that represents graphics and text The preview image appears in the upper right corner of these Document Defaults or Printing Preferences driver tabs the Paper Quality Finishing Effects and Color tabs For more information about the document preview image see the Paper Quality tab features section of this document Document preview image The document preview image is a color line drawn image of a page that represe
262. view The slider bar controls the scale directly The value in the edit box changes as the scroll bar indicator is dragged and the preview image is updated to the new image scale Each click on the scroll bar arrows increases or decreases the scale by one percent Each click on the slider bar affects the scale by 10 percent You cannot achieve an exact value by dragging the scroll bar indicator at the default Windows resolution use the scroll bar indicator to approximate the desired value and then use the scroll bar arrows to refine the value The following settings disable of Normal Size e Print Document On is selected e Pages per Sheet is not 1 Watermarks group box Use the Watermarks feature to choose a watermark create your own custom watermarks text only or edit an existing watermark The following watermarks are preset in the driver e none e Confidential e Draft e SAMPLE The drop down menu shows alphabetically sorted watermarks that are currently available on the system plus the string none which indicates that no watermark is selected This is the default setting Any watermark selected from this list appears in the preview image When First Page Only is selected the watermark is printed only on the first page of the document The First Page Only check box is disabled when the current watermark selection is none Software Technical Reference ENWW HP Color LaserJet printing system features 119 Watermar
263. work If the printer is shared on a Windows network follow these instructions 1 From a command prompt or in an MS DOS window type copy B lt FILENAME gt lt COMPUTERNAME gt lt SHARENAME gt where lt FILENAME gt is the name of the RFU file including the path lt COMPUTERNAME gt is the name of the computer from which the printer is being shared and lt SHARENAME gt is the printer share name For example C gt copy B c 13500fw rfu your_server your_computer Software Technical Reference ENWW Technology background information 59 Note Note 2 3 4 5 6 7 8 9 Note 60 If the file name or path includes a space you must enclose the file name or path in quotation marks For example type C gt copy b c My Documents 3500fw rfu your_server your_computer Press Enter on the keyboard The printer control panel displays the messages described in the section Printer messages during firmware update At the end of the upgrade process the control panel displays the READY message The message 1 file s copied appears on the computer screen Remote firmware update for UNIX systems For UNIX systems any command method that delivers the RFU file to the printer is acceptable including the following 1 At the command prompt type cp lt home yourmachine FILENAME dev parallel gt where lt home yourmachine FILENAME gt contains the RFU file Remote firmware update using FTP on a direct network connect
264. y disappear 30 Technology background information Software Technical Reference ENWW Control panel Description Recommended action message Event Log Empty SHOW EVENT LOG was selected from the control panel and the event log is empty Genuine HP A new HP cartridge has been installed supplies installed The printer returns to the Ready state after approximately 10 seconds GENUINE HP SUPPLIES DESIGNED FOR lt PROD gt for this printer and is not supported Print quality might be affected No action necessary No action necessary This genuine HP supply was not designed Replace this supply with a genuine HP supply designed for this printer Access to the menu is restricted Contact the network administrator INCORRECT lt COLOR gt CARTRIDGE alternates with the cover is closed For help press INCORRECT SUPPLIES At least one supply item is incorrectly positioned in the printer and another For status press the Supply item is missing incorrectly placed Select button on the Out or low printer front panel Initializing This message is displayed when the printer is turned on as soon as the individual tasks begin initialization Initializing This message is displayed when the permanent storage printer is turned on to show that permanent storage is being made ready for use INSTALL lt COLOR gt The cartridge is either not installed or not CARTRIDGE correctly installed in the printer
265. y the HP Color LaserJet 3500 printer A book is a print job consisting of at least two pages that can have a different media type for the first page front cover or last page back cover Use the First Page and Back Cover options on the Paper Quality tab available when you select the Use different paper for first page check box to select different media for the first and last pages A booklet is a print job that places two pages on each side of a sheet that can be folded into a booklet that is half the size of the media type Use the Booklet Layout drop down menu on the Finishing tab to control booklet settings 82 Color LaserJet 3500 driver features Software Technical Reference ENWW Printing a Booklet using Booklet Layout In your software program click File click Print and then click Properties Click the Finishing tab Click the Print on Both Sides check box to select it In the Booklet Layout drop down menu select the type of booklet printing that you want The booklet printing type consists of the location of the binding for example Left Edge Binding Printing a Book using Booklet Layout A book is a print job consisting of at least two pages that can have a different media type of the first page front cover or the last page back cover The booklet cover must be the same size as the inside sheets Follow these instructions for book printing 1 In your software program click File click Print and then click Properties
266. you want to you can use this tab to indicate different paper selection choices for the first page and back cover of the document The following illustration shows the Paper Quality tab Figure 19 Paper Quality tab hp color LaserJet 3500 Default AES Paper Quality Finishing Effects Basics Color Print Task Quick Sets Default Print Settings Save Paper Options I Use Different Paper for Size is Letter X 8 50 x 11 00 in Custom Source is Print Quality Automatically Select v Compression Type is Automatic Plain y O Help Cancel Help The Paper Quality tab contains the following controls e Print Task Quick Sets group box e Document preview image e Paper Options group box Print Task Quick Sets The first group box in the upper left portion of the Paper Quality tab view is Print Task Quick Sets Any change to the Print Task Quick Sets group box that is made on the Paper Quality tab affects the group box on the Finishing tab the Effects and the Color tab as they are the same control The Print Task Quick Sets control is used to store the current combination of driver settings that are found on all other Document Defaults or Printing Preferences driver tabs Print task quick sets are either preset or user defined printing specifications such as paper size and pages per sheet 76 Color LaserJet 3500 driver features Software Technical Referenc
267. ze 3 Failed RAM test 4 Exceeded maximum RAM size 5 Exceeded maximum ROM size 6 Invalid DIMM speed A printer command error has occurred A printer command error has occurred A printer fan error has occurred A printer motor error has occurred Software Technical Reference ENWW 1 Press the Select button on the printer front panel to continue 2 If the message persists turn the printer off and then back on 3 If the message persists contact HP Support 1 Press STOP 2 If the problem persists contact HP support 1 Turn the printer off and then back on 2 If the message persists contact HP support 1 Press to continue 2 If the message persists turn the printer off and then back on 3 If the message persists contact HP Support 1 Turn the printer off and then back on 1 Turn the printer off and then back on 2 If the message persists contact HP Support Note This message might also appear if the transfer unit is missing or incorrectly installed Ensure that the transfer unit is correctly installed Technology background information 41 Control panel Description Recommended action message 62 NO SYSTEM 64 PRINTER ERROR For help press alternates with To continue turn off then on 68 X PERMANENT STORAGE FULL alternates with To continue press 68 X PERMANENT STORAGE WRITE FAIL alternates with To continue press 68 X STORAGE ERROR SETTINGS CH

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