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HP 41030us User's Manual

1. 6 e Power connector Connects an AC adapter Right side 5 6 Left side Component 1 2 RJ 45 network jack ovis HDMI port HDA Description Connects a network cable Connects an optional video or audio device such as a high definition television or any compatible digital or audio device 3 4 USB 3 0 ports 2 n Digital Media Slot Connect optional USB 3 0 devices and provide enhanced USB power performance NOTE For details about different types of USB ports see Using a USB device on page 44 Supports the following digital card formats Secure Digital SD Memory Card Secure Digital Extended Capacity SDxC Memory Card Secure Digital High Capacity SDHC Memory Card Ultra High Speed MultiMediaCard UHS MMC 5 6 Chapter 2 Getting to know your computer z Hard drive light 5 Power light Blinking white The hard drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive NOTE For information about HP 3D DriveGuard see Using HP 3D DriveGuard select models only on page 47 White The computer is on Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power NOTE For select model
2. Ongoing or future threats to the computer Software updates Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable lock Locating your security software HP Security Assistant select models only provides a starting location for quick access to a collection of security software applications that are organized by task Instead of searching for each application through the Start menu and Control Panel HP Security Assistant allows you to access the applications for the following security tasks Setting up Internet and antivirus security Backing up and recovering files Managing passwords user accounts and parental controls Maintaining your computer and installing the latest HP and Windows updates To open HP Security Assistant select Start gt All Programs gt Security and Protection gt HP Security Assistant 52 Chapter9 Securing your computer and information Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use the same password for a Setup Utility BIOS feature and for a W
3. The TouchPad is off e Off The TouchPad is on 3 TouchPad zone Moves the on screen pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse Chapter 2 Getting to know your computer Lights Component 1 ly Power light Description White The computer is on Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Using Sleep or Hibernation on page 36 o e 9 d Mute light Wireless light Amber Computer sound is off Off Computer sound is on White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 4 Caps lock light On Caps lock is on which switches the keys to all capital letters 5 TouchPad light On The TouchPad is off Off The TouchPad is on Top Button speakers and subwo
4. or the audio out jack on your computer or on a docking station To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Configuring audio settings with HDMI TV on page 24 Before connecting audio devices be sure to adjust the volume Connecting headphones You can connect wired headphones to the headphone jack on your computer To connect wireless headphones or speakers to your computer follow the device manufacturer s instructions A WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices Connecting a microphone To record audio connect a microphone to the microphone jack on the computer For best results when recording speak directly into the microphone and record sound in a setting free of background noise Using Beats Audio Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound Accessing Beats Audio Control Panel Beats Audio Control Panel allows you to view and manually control audio and bass settings To open Beats Audio Control Panel select Start gt Control Panel gt Hardware and Sound gt Beats Audio Control Panel 22 Chapter4 Enjoying entertainment features Enabling and Disabling Beats Audio A To
5. a particular device ask for authorization to use your computer before you turn it on If you are traveling internationally follow these suggestions o Check the computer related customs regulations for each country or region on your itinerary o Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary A WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances Traveling with or shipping your computer 51 9 Securing your computer and information Computer security is essential for protecting the confidentiality integrity and availability of your information Standard security solutions provided by the Windows operating system HP applications the non Windows Setup Utility BIOS and other third party software can help protect your computer from a variety of risks such as viruses worms and other types of malicious code i IMPORTANT Some security features listed in this chapter may not be available on your computer Computer risk Security feature Unauthorized use of the computer Power on password Computer viruses Antivirus software Unauthorized access to data Firewall software Unauthorized access to Setup Utility BIOS settings and Administrator password other system identification information
6. and more use this table Resource Contents Setup Instructions e Overview of computer setup and features Help and Support e Abroad range of how to information and troubleshooting tips To access Help and Support select Start 5 Help and Support For more details go to the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Safety amp Comfort Guide e Proper workstation setup To access this guide select Start 5 Help and e Guidelines for posture and work habits that increase your Support gt User Guides or go to http www hp com comfort and decrease your risk of injury ergo e Electrical and mechanical safety information Worldwide support e Chatonline with an HP technician To get support in your language go to e Emailsupport http www hp com support e Find worldwide support telephone numbers e Locate HP service center locations Regulatory Safety and Environmental Notices e Important regulatory notices To access this guide select Start 5 Help and Support User Guides Limited Warranty e Specific warranty information about this computer To access the warranty select Start Help and Support gt User Guides or go to http www hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides
7. controlled by Rapid Start Technology you cannot manually initiate Hibernation For more information see Using Sleep or Hibernation on page 36 To initiate Hibernation select Start click the arrow next to the Shut down button and then click Hibernate To exit Hibernation briefly press the power button The power lights turn on and the computer returns to the screen where you stopped working 3p NOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Setting password protection on wakeup To set the computer to prompt for a password when exiting Sleep or Hibernation follow these steps 1 Select Start 5 Control Panel 5 System and Security 5 Power Options 2 Inthe left pane click Require a password on wakeup 3 Click Change Settings that are currently unavailable 4 Click Require a password recommended E NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions 5 Click Save changes Using Sleep or Hibernation 37 Using the power meter The power meter allows you to quickly access power settings and view the remaining battery charge e Todisplay the percentage of remaining battery charge and the current power plan move the pointer over the Power Meter icon at the far right of the taskbar
8. drive using HP Recovery Manager You will need these recovery discs or recovery flash drive to perform a System recovery should the hard drive become corrupted A system recovery reinstalls the original operating system and then configures the settings for the default programs What you need to know e Only one set of recovery media can be created Handle these recovery tools carefully and keep them in a safe place e HP Recovery Manager examines the computer and determines the required storage capacity for the flash drive or the number of blank DVD discs that will be required Use DVD R DVD R DVD R DL DVD R DL discs or a flash drive Do not use rewriteable discs such as CDxRW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software e f your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub e Be sure that the computer is connected to AC power before you begin creating the recovery media e Thecreation process can take up to an hour or more Do not interrupt the creation process 60 Chapter 11 Backing up restoring and recovering Store
9. for a security code or network key or a name SSID when connecting to a WLAN the network is protected by security You must have the current codes to make a connection on a secure network The SSID and security code are alphanumeric codes that you enter into your computer to identify your computer to the network e X Fora network connected to your personal wireless router review the router user guide for instructions on setting up the same codes on both the router and the WLAN device e Fora private network such as a network in an office or at a public Internet chat room contact the network administrator to obtain the codes and then enter the codes when prompted to do SO Some networks change the SSID or network keys used in their routers or access points on a regular basis to improve security You must change the corresponding code in your computer accordingly If you are provided with new wireless network keys and SSID for a network and if you have previously connected to that network follow the steps below to connect to the network 1 Select Start Control Panel Network and Internet Network and Sharing Center 2 In the left panel click Manage wireless networks A list showing the available WLANS is displayed If you are in a hotspot where several WLANs are active several will be displayed 3 Select the network in the list right click the network and then click Properties Ey NOTE If the network you want is no
10. hard drive light 6 HDMI configuring audio 24 HDMI port connecting 24 HDMI port identifying 6 21 Hibernation exiting 37 initiated during critical battery level 40 initiating 37 high definition devices connecting 24 25 hot keys bass settings 28 description 28 display system information 28 using 28 HP 3D DriveGuard 47 HP and third party software updates installing 55 HP Connection Manager software 15 HP Recovery Manager 64 hubs 44 input power 67 installing critical security updates 55 optional security cable lock 56 integrated webcam light identifying 7 20 Intel Wireless Display 25 internal display switch identifying 7 internal microphones identifying 7 20 Internet connection setup 17 Internet security software using 54 J jacks audio in microphone 5 audio out headphone 5 network 6 RJ 45 network 6 K keyboard backlight action key identifying 28 keyboard hot keys identifying 28 keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 lights AC adapter 5 capslock 9 hard drive 6 mute 9 power 6 9 TouchPad 8 9 30 webcam 7 20 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 Microsoft Certificate of Authenticity label 13 mouse external setting preferences 26 mute light identifying 9 N network
11. on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to o North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your serial number label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html More HP resources 3 2 Getting to know your computer Finding your hardware and software information A Select Start 5 Computer A list displays all the devices installed in your computer including optical drives or a secondary hard drive To find out what software is included on your computer select Start 5 All Programs 4 Chapter2 Getting to know your computer Right side Component Description 1 ja Security cable slot Attaches an optional security cable to th
12. ways e Select Start and type recovery in the search field Select Recovery Manager from the list e Turm on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f1 1 while the F11 System Recovery message is displayed on the screen Click System Recovery in the HP Recovery Manager window Follow the on screen instructions Recovering using the recovery media 1 2 If possible back up all personal files Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Insert the recovery flash drive into a USB port on your computer and then restart the computer Ey NOTE If the computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 66 Press f9 at system bootup Select the optical drive or the flash drive Follow the on screen instructions Restore and recovery 65 Changing the computer boot order To change the boot order for recovery discs 1 2 3 Restart the computer Press esc while the computer is restarting and then press f9 for boot options Select Internal CD DVD ROM Drive from the boot options window To change the boot order for a recovery flash drive 1 2 3 4 Insert the flash drive into a USB port Restart th
13. 111111 nennen nennen nnne niin 10 MULT 11 feo M AA 12 kabalaka AA AN NAA AA Aa a M 13 3 Connecting to a NGIWOTK aasa AA AA 14 Connecting to a wireless network 000 0 cece nanana wwaaaanana eee ee NONA ENNA EEA ANNEANNE NT AANKAN nennen rnnt 15 Using the wireless controls 11111111111 iinn nnana AA AA aaa 15 Using the wireless button aa eee eene et a Re 15 Using HP Connection Manager select models only sssssss 15 Using operating system controls sssssee em 16 Using ERE MEET 16 Using an Internet service provider sssem em 16 setting up a WLAN paan rege reme ret dann ERE e pre ARR RE ped eee de 17 Configuring a wireless router ssssssseeee mmm 17 Protecting your WLAN uicit pee a beetles aaa 17 Connecting to a WLAN msama dana neg etae baba aha 18 Using Bluetooth wireless devices sssss nmm nnnm 18 Connecting to a wired network ssssssssssseee eene A en nennen nnne nennen kanan nns 19 Connecting to a local area network LAN ssssssen eee 19 A Enjoying entertainment Peak gn ratam En etur usan Een son Esas BG AA 20 Using the webcam m 22 Using AU GIO AA AA APA 22 Connecting speakers nn maa aan an e ad eae a ced rd at e degens duae 22 Connecting headphones ssssssssseesse eene nennen mnneen ne nenne nennen nnn enne nes 2
14. 2 Connecting a microphorie 2iccuidie NANANA AA Aa 22 Using Beats AUDIO saaan BANANA ANG Riba ha banana 22 Accessing Beats Audio Control Panel 1 1 7 7 0000manananasanananananaananasanannnnananan 22 Enabling and Disabling Beats Audio sssn 23 Checking the Sound E Aa An aaa 23 USING VID Oe cmt 23 Connecting an HDMI TV or monitor ssssssseseeenne eene 24 Configuring audio settings with HDMI TV 24 Using Intel Wireless Display select models only ss 25 Managing your audio and video files 2 7 7 0000unananuaasanananasanaananasasasanananassarnansassasasnnsaassrrcnnasasera 25 5 Using the keyboard and pointing devices nennen nennt nennen tenni nn nnns 26 Using the KeyDOard mem 27 Using ALT GR key combinations sssssssseeeeeeeeemm ennemis 27 Using the action keys sssssssssseee een eene nennen eene en nen nennen 27 Using the hot Keys e ror teo teoria bee eb vadam ste deed debe ahah 28 Using the TouchPad aa NG 29 Using TouchPad gestures ssssssssssse eene nennen nennen nennen 29 Using the TNP A ee P 30 Turning the TouchPad OF Or Oh ete tee ee tede ean ANA ice 30 Navigating p 31 NIejgnx e 31 Using T
15. 2 o clock to 3 o clock To reverse the rotation move your right forefinger from 3 o clock to 12 o clock Ey NOTE Rotating is disabled at the factory by default Flicking Flicking allows you to navigate through screens or quickly scroll through documents To flick use three fingers to touch the TouchPad zone in a light quick flicking motion up down left or right E NOTE Three finger flicking is disabled at the factory by default 34 Chapter5 Using the keyboard and pointing devices 6 Managing power Your computer can operate on either battery power or external power When the computer is only running on battery power and an AC power source is not available to charge the battery it is important to monitor and conserve the battery charge Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation 35 Using Sleep or Hibernation Microsoft Windows has two power saving states Sleep and Hibernation NOTE For select models the Intel Rapid Start Technology RST feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity Rapid Start Technology manages your power saving options as follows e Sleep Rapid Start Technology allows you to select the Sleep state To exit from Sleep press any key activate the TouchPad or press the power button briefl
16. 3 NA Windows logo key Displays the Windows Start menu ur 4 Action keys Execute frequently used system functions NOTE On select models the f5 action key turns the radiance backlight keyboard feature off or on 5 Windows applications key Displays a shortcut menu for items beneath the cursor Top 11 Bottom Component Description Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 12 Chapter2 Getting to know your computer Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer The labels are in easily accessible locations e Serial number label Provides important information including the following E NOTE Your label may look slightly different from the illustration in this section T al Serial DU MEE Product XXXOOOORX S BL EUR UELLE OE UE LE Warranty ly lyOy _ Medel XXXXXXX Component 1 Product name 2 Serial number 3 Product part number 4 Warranty period 5 Model description select models only Have this information available when you contact support The serial number label is located on the bottom of the computer e Microsoft Certificate of Authenticity Contai
17. 60 Creating the recovery media ssses anas 61 Creating system restore points u s eiie nennen nenne a 61 What you need to KNOW aa ee edi e Hk ain dn 61 Creating a system restore point sssssssesee emen 61 Backing up system and personal information essen 62 Tips for a successful backup sss 62 What you need to KNOW ssssssssseeeenee enne nnne 62 Creating a backup using Windows Backup and Restore sss 63 Restore and T6COVENY A M 64 Restoring to a previous system restore point sssssssseeee eme 64 Restoring specific files sssssssssssssssssssssessesseesseen ener ner nnns enne nn nnn 64 Restoring specific files using Windows Backup and Restore 64 Recovering the original system using HP Recovery Manager sseseeeese 64 What you need to know ssssssssssssseseeeenenene mener nennen nennen 64 Recovering using HP Recovery partition select models only 65 Recovering using the recovery media ssssesennen 65 Changing the computer boot order sseseee 66 12 DEE NICA ONG saa co secon sq pal esrb XX npo a Em ade Pe e o RR X HELF UY ERA A 67 sedeo HEEL 67 Operating environment ae 5 22 aan BA BAGAN AGANG ANGAL 68 15 Troubleshooting and SUPPONE sre do nenaad aiaa aaaeaii
18. ARE EE 69 Troubleshooting aask et t a Ra HERR cb e dre edades 70 viii Wireless connection problems cccecceeceeeeeeeeeeeeeeeccecenceaeeeeeeeeeeeeeeeeeeseetecseecaneaaeees 70 Cannot connect to a WLAN ula 70 Cannot connect to a preferred network ssssssssssssss 70 Current network security codes are unavailable sss 71 WLAN connection is very weak essssssesssresessrrrnarsnnneseeennnaadnananaatetnnanadannnnaaeeenna 72 Cannot connect to the wireless router ccccccceeeeeeeeeeeeeeeseeeeesaeeeeeeeeeeeees 72 Network status icon is not displayed sssssse e 72 Pelegelte qc 73 Power management problems 0a AA NAAN eaa AA Ee a NANA 73 Resolving a low battery level sssssssse emen 73 Resolving a low battery level when external power is available 73 Resolving a low battery level when no power source is available 73 Contactirig SUppoFt s setate ee aaa GAAN a a ANG DERS 74 14 Electrostatic DISCHARGE 75 npo AA AA AA AA AA AA AA AA AA AA 76 1 Starting right This computer is a powerful tool designed to enhance your work and entertainment To get the most out of your computer read this chapter to learn about best practices after setup fun things to do with your computer and where to go to get more HP resources Best practices To protect your smart investment after you set up and r
19. D DriveGuard returns the hard drive to normal operation NOTE Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected by HP 3D DriveGuard Hard drives connected to USB ports are not covered by HP 3D DriveGuard For more information see the HP 3D DriveGuard software Help Improving performance 47 Using Disk Defragmenter As you use your computer over time the files on the hard drive become fragmented A fragmented drive means data on your drive is not contiguous sequential and because of this the hard drive works harder to locate files thus slowing down the computer Disk Defragmenter consolidates or physically reorganizes the fragmented files and folders on the hard drive so that the system can run more efficiently Ey NOTE It is not necessary to run Disk Defragmenter on solid state drives After you start Disk Defragmenter it works without supervision However depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Connect the computer to AC power 2 Select Start 5 All Programs Accessories System Tools Disk Defragmenter 3 Follow the on screen instructions For additional i
20. LT GR key combinations go to the Microsoft Office website http www office microsoft com and search for ALT GR Using the action keys An action key performs an assigned function The icon on each of the f1 through f4 keys the f5 key select models only and f6 through f12 keys illustrates the assigned function for that key To use an action key function press and hold the key The action key feature is enabled at the factory You can disable this feature in Setup Utility BIOS See Using Setup Utility BIOS and System Diagnostics on page 57 for instructions on opening Setup Utility BIOS and then follow the instructions at the bottom of the screen To activate the assigned function after disabling the action key feature you must press the fn key in combination with the appropriate action key Z CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Icon Key Description P f1 Opens Help and Support which provides tutorials information about the Windows Li operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to support nn t2 Decreases the screen brightness incrementally as long as you hold down the key Xe f3 Increases the screen brightness incrementally as long as you hold down the key eg IC f4 Switches the screen image between
21. Y User Guide Copyright 2012 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition April 2012 Document Part Number 683020 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the computer please contact your local poi
22. ains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed Starting Setup Utility BIOS 57 BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main 3 Toexit Setup Utility BIOS without saving your changes use the tab key and the arrow keys to select Exit Exit Discarding Changes and then press enter Downloading a BIOS update Z CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Select Start 5 Help and Support M
23. aintain 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 Atthe download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Z7 NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 Open Windows Explorer by selecting Start 5 Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on scree
24. airports may not provide any security If you are concerned about the security of your computer in a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals Take the following precautions to protect your WLAN Use a firewall A firewall checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types Use wireless encryption Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For more information see Help and Support Connecting to a wireless network 17 Connecting to a WLAN To connect to the WLAN follow these steps 1 Be sure that the WLAN device is on If the device is on the wireless light is on If the wireless light is off press the wireless button Ey NOTE On some models the wireless light is amber when all wireless devices are off 2 Click the network status icon in the notification area at the far right of the taskbar 3 Select your WLAN from the list 4 Click Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then click OK to complete the connection Ey NOTE If no WLANS are listed you may be out of r
25. and the list and show all adapters Identify the WLAN device from the Network adapters list The listing for a WLAN device may include the term wireless wireless LAN WLAN or 802 11 If no WLAN device is listed either your computer does not have an integrated WLAN device or the driver for the WLAN device is not properly installed For more information about troubleshooting WLANs see the website links provided in Help and Support Cannot connect to a preferred network You may not be able to connect to a preferred network because it is a security enabled WLAN You must have the security code to connect to this type of WLAN See the next section for additional information 70 Chapter 13 Troubleshooting and support If entering a security code is not the problem you may have a corrupted WLAN connection Many times Windows can automatically repair a corrupted WLAN connection e __If there is a network status icon in the notification area at the far right of the taskbar right click the icon and then click Troubleshoot problems Windows resets your network device and attempts to reconnect to one of the preferred networks e fthere is no network status icon in the notification area follow these steps 1 Start gt Control Panel gt Network and Internet gt Network and Sharing Center 2 Click Troubleshoot problems and select the network you wish to repair Current network security codes are unavailable If you are prompted
26. ange of a wireless router or access point Ey NOTE If you do not see the WLAN you want to connect to click Open Network and Sharing Center and then click Set up a new connection or network A list of options is displayed allowing you to manually search for and connect to a network or to create a new network connection After the connection is made place the mouse pointer over the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection Ey NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers desktop notebook PDA e Phones cellular cordless smart phone e Imaging devices printer camera e Audio devices headset speakers e Mouse Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help 18 Chapter 3 Connecting to a network Connecting to a wired network There are 2 kinds of wired connections local area netwo
27. are some of the entertainment features on your computer Component Description 1 Internal microphones 2 Record sound 2 Webcam light On The webcam is in use 3 HP TrueVision HD Webcam Records video captures still photographs allows you to video conference and chat online using streaming video To use the webcam select Start gt All Programs gt Communication and Chat 5 CyberLink YouCam 20 Chapter4 Enjoying entertainment features Component 4 USB 2 0 charging port Description Connects an optional USB device The USB 2 0 charging port can also charge select models of cell phones and MP3 players even when the computer is off NOTE A charging USB port also referred to as a powered USB port allows you to charge connected USB devices Standard USB ports will not charge all USB devices or will charge using a low current Some USB devices require power and require you to use a powered port NOTE For details about different types of USB ports see Using a USB device on page 44 EM 6 Audio out headphone jack Audio in microphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices Connects a
28. c files If files are accidentally deleted from the hard disk and they can no longer be restored from the Recycle Bin or if files become corrupt restoring specific files is useful Restoring specific files is also useful if you ever choose to recover the original system using HP Recovery Manager You can only restore specific files that you have backed up before Restoring specific files using Windows Backup and Restore Windows allows you to restore files that were backed up using Windows Backup and Restore 1 Select Start 5 Control Panel 5 System and Security 5 Backup and Restore 2 Follow the on screen instructions to restore your backup Ey NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information Recovering the original system using HP Recovery Manager HP Recovery Manager software allows you to repair or recover the computer to its original factory state What you need to know e HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the disc provided by the manufacturer e A system recovery should be used as a final attempt to correct computer iss
29. d If the network status icon is not displayed in the notification area after you configure the WLAN the software driver is either missing or corrupted A Windows Device not Found error message may also be displayed The driver must be reinstalled Get the latest version of the WLAN device software and drivers for your computer from the HP website at http www hp com If the WLAN device you are using was purchased separately consult the manufacturer s website for the latest software To get the latest version of the WLAN device software for your computer follow these steps 1 Open your Internet browser and go to http www hp com support 2 Select your country or region 3 Click the option for software and driver downloads and then type your computer model number in the search box 4 Press enter and then follow the on screen instructions E NOTE If the WLAN device you are using was purchased separately consult the manufacturer s website for the latest software 72 Chapter 13 Troubleshooting and support Audio problems To check the audio functions on your computer follow these steps 1 Select Start gt Control Panel gt Hardware and Sound gt Sound 2 When the Sound window opens click the Sounds tab Under Program Events select any sound event such as a beep or alarm and click the Test button You should hear sound through the speakers or through connected headphones To check the recording functions on
30. d and you won t be able to use it What you need to know If you restore to a restore point and then change your mind you can undo the restoration You should create system restore points o Before you add or change software or hardware o Periodically whenever the computer is running normally System Restore also saves shadow copies of files that have been changed since the last restore point was created For more information about using shadow copies to restore see Help and Support Creating a system restore point 1 p 3 4 Select Start 5 Control Panel 5 System and Security 5 System In the left pane click System Protection Click the System Protection tab Click Create and follow the on screen instructions To restore see Restoring to a previous system restore point on page 64 Creating backups 61 Backing up system and personal information Your computer stores information that is important to you such as files emails and photos and you will want to keep that information even if you download a virus or the system stops working properly How completely you are able to recover your files depends on how recent your backup is As you add new software and data files you should create backups on a regular basis Tips for a successful backup Number backup discs before inserting them into the optical drive Store personal files in the Documents Music Pictures and Videos libraries and back up these folders perio
31. d object 2 Insert the key 1 into the security cable lock 2 3 Insert the security cable lock into the security cable slot on the computer 3 and then lock the security cable lock with the key 4 Remove the key and keep it in a safe place 56 Chapter9 Securing your computer and information 10 Using Setup Utility BIOS and System Diagnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Setup Utility BIOS Information about how to navigate in Setup Utility BIOS is located at the bottom of the screen S NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which cont
32. d see adden dedu d 45 Connecting a powered USB device sssssssssssee eene 45 Inserting and removing a digital storage card sssssssssseneeneeeee nemen 46 8 Maintaining your COMPUtGR e 47 Improving performance ceceeeeceecnceeceaeceeeee tence nennen nennen enne AKA AKN rr trn nnl a aai nns n sess nne aaia 47 Using HP 3D DriveGuard select models only sene 47 Using Disk Defragmenter sssssssssesee enne nennen nennen enne nnns 48 BET EBIEISeT UEM 48 Updating programs and drivers i ee teet NATAN ti arte e i tbc oi acce ee E Ra 49 Cleaning your computer sssssssssseeeenee een enne re nnn en terns ERANT ANRE nnns 50 Cleaning the display sides and cover ssssssssssssssssssseee n nenn 50 Cleaning the TouchPad and keyboard sssssssss eene 50 Traveling with or shipping your computer ssssessseeeenem eem ennemi nnn 51 9 Securing your computer and information AA 52 Locating your security software ssssssssssssseeneenneee nennen eer E nnne nennen nennen 52 Veng pass vepres 53 Setting Windows passwords sssssssseeeeeeneee eene nnne nennen nennen nennen 53 Setting Setup Utility BIOS passwords sseen mme 54 Using Internet security software sssssssssssseeeen enne ne
33. dically Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to re enter your preferences To create a screen shot 1 2 4 Display the screen you want to save Copy the screen image To copy only the active window press alt prt sc To copy the entire screen press prt sc Open a word processing document or graphics editing program and then select Edit Paste The screen image is added to the document Save and print the document What you need to know You can back up your information to an optional external hard drive a flash drive a network drive or discs Connect the computer to AC power during backups Allow enough time for the backup Depending on files sizes it may take more than an hour Verify the amount of free space on your backup storage device before you back up You should back up o Before adding or changing software or hardware o Before the computer is repaired or restored o On a regular schedule to be sure you have recent copies of personal information o After you add many files for example if you saved videos from a birthday party o Before using antivirus software to remove a malicious program o After adding information that is hard to replace such as pictures videos music project files or data records 62 Chapter 11 Backing up restoring and recovering Creating a backup using W
34. display devices connected to the system For example if a monitor is connected to the computer pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor This action key can also alternate images among other devices that are receiving video information from the computer Using the keyboard 27 Using the hot keys 28 Icon Key Description CMM f5 Turns the radiance backlight keyboard feature off or on select models only NOTE To conserve battery power turn off this feature To switch between low medium or high brightness levels press and hold this key in combination with either the up or down arrow key Tm f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD ii m Begins pauses or resumes playback of an audio CD a DVD or a BD bie f8 Plays the next track of an audio CD or the next section of a DVD or a BD d 9 Decreases speaker volume incrementally as long as you hold down the key 10 Increases speaker volume incrementally as long as you hold down the key ac f11 Mutes or restores speaker sound id 112 Turns the wireless feature on or off NOTE A wireless network must be set up before a wireless connection is possible A hot key is a combination of the fn key and either the esc key b key or the spacebar To use a hot key A Briefly press the fn key and the
35. ds e Disconnect the computer from external power Refreshing your software content select models only 43 7 Managing and sharing information Drives are digital storage devices or solid state drives that help you store manage share and access information Your computer has an internal hard drive that stores your computer s software operating system as well as providing storage for all of your personal files Some computers also have a built in optical drive that allows you to read or write to a CD DVD or on select models Blu ray Disc BD to play and record audio and video For added capacity or functionality connect an external drive purchased separately such as an optical drive or hard drive or insert a digital storage card to import information directly from your phone or camera A USB flash drive connected to the Universal Serial Bus USB port on your computer also allows quick data transfer Some devices use the computer s power to run others have their own power source Some devices come with software that must be installed Ey NOTE For information about connecting external wireless devices see Connecting to a network on page 14 77 NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions Using a USB device Most computers have more than one USB port because this versatile interface allows you to connect to numerous ki
36. e Toaccess Power Options or to change the power plan click the Power Meter icon and select an item from the list Different power meter icons indicate whether the computer is running on battery or external power The battery icon displays a message if the battery reaches a low or critical battery level 38 Chapter 6 Managing power Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximize performance The following power plans are available e HP Recommended Automatically balances performance with energy conservation e Power Saver Saves power by reducing system performance and screen brightness e High Performance Favors performance but may use more energy You can also create your own power plan and customize it to suit your needs Use HP Power Manager select models only or Windows Control Panel to select a power plan or to create your own plan To start HP Power Manager select Start 5 Control Panel 5 Hardware and Sound HP Power Manager To access the Power Options in the Control Panel select Start Control Panel System and Security Power Options and then select a power plan from the list Selecting a power plan 39 40 Running on battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power and the display brightness decreases to conserve battery life The battery in t
37. e computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 3 Audio out headphone jack Connects optional powered stereo speakers headphones Q earbuds a headset or a television audio cable WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to a headphone jack the computer speakers are disabled 4 USB 2 0 charging port Connects an optional USB device The USB 2 0 charging port can also charge select models of cell phones and MP3 players even when the computer is off A NOTE A charging USB port also referred to as a powered USB port allows you to charge connected USB devices Standard USB ports will not charge all USB devices or will charge using a low current Some USB devices require power and require you to use a powered port NOTE For details about different types of USB ports see Using a USB device on page 44 5 AC adapter light e White The AC adapter is connected and the battery is charged e Amber The AC adapter is connected and the battery is charging e Off The computer is using DC power
38. e computer Press esc while the computer is restarting and then press f9 for boot options Select the flash drive from the boot options window 66 Chapter 11 Backing up restoring and recovering 12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 19 5V dc 3 33 A 65 W ORO DC plug of external HP power supply G7 NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms EY NOTE The computer operating voltage and current can be found on the system regulatory label Input power 67 Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximu
39. e to you as soon as you exit Sleep You do not have to wait while updates are downloaded and installed A Toenable this feature or manually adjust the settings select Start gt All Programs gt Intel gt Intel Smart Connect Technology For additional information and a list of supported applications see the software Help Shutting down the computer A CAUTION Unsaved information is lost when the computer shuts down The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you are connecting an external hardware device that does not connect to a USB or video port e When the computer will be unused and disconnected from external power for an extended period Although you can shut down the computer with the power button the recommended procedure is to use the Windows Shut down command Ey NOTE If the computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible 1 Save your work and close all open programs 2 Select Start 5 Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided e Press cirl alt delete and then click the Shut down icon on the display e Press and hold the power button for at least 5 secon
40. egister the computer we recommend the following steps e lfyou haven t already done so connect to a wired or wireless network See details in Connecting to a network on page 14 e Become familiar with the computer hardware and software Go to Getting to know your computer on page 4 and Enjoying entertainment features on page 20 for information e Update or purchase antivirus software Learn more at Using antivirus software on page 55 e Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 60 Best practices 1 Fun things to do e X You know you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV and watch the video on TV For more information see Connecting an HDMI TV or monitor on page 24 e You know you can listen to music on the computer But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world See Using audio on page 22 e You know you can create a powerful presentation with Microsoft applications But did you know you can also connect to a projector to share your ideas with a group See Connecting an HDMI TV or monitor on page 24 2 Chapter 1 Starting right More HP resources You have already used Setup Instructions to turn on the computer and locate this guide For product details how to information
41. enable or disable Beats Audio press the fn key in combination with the b key The following table explains the meaning of the Beats Audio icons that appear on the screen when you press the Beats Audio hot key fn b Icon Definition Beats Audio is enabled Beats Audio is disabled 5 Checking the sound To check the audio functions on your computer follow these steps 1 Select Start 5 Control Panel Hardware and Sound Sound 2 When the Sound window opens click the Sounds tab Under Program Events select any sound event such as a beep or alarm and click the Test button You should hear sound through the speakers or through connected headphones To check the recording functions on your computer follow these steps 1 Select Start 5 All Programs Accessories 5 Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to your desktop 3 Open a multimedia program and play the recording To confirm or change the audio settings on your computer select Start 5 Control Panel 5 Hardware and Sound Sound Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to access a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV Your computer has an high definiti
42. etwork and Internet 5 Network and Sharing Center For more information select Start 5 Help and Support Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point Ey NOTE The terms wireless router and wireless access point are often used interchangeably e Alarge scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the modem install a network cable to connect your wireless computer to the modem and test the Internet service Ef NOTE Your ISP will give you a user ID and a password to use for Internet access Record this i
43. h a keyboard and a pointing device such as a TouchPad Select models also have action keys or hot key shortcuts that enable you to do common tasks The TouchPad enables you to perform on screen functions similar to those done by an external mouse In addition to the pointing devices such as a TouchPad included with your computer you can use an external USB mouse purchased separately by connecting it to one of the USB ports on the computer To customize pointing device settings button configuration click speed and pointer options select Start 5 Control Panel and type mouse in the search box in the upper right corner of the screen Click Mouse Ef NOTE On some models the TouchPad is called ClickPad or Imagepad 26 Chapter5 Using the keyboard and pointing devices Using the keyboard The keyboard allows you to type and the action keys and hot keys allow you to perform specific functions For more details about the keyboard keys see Keys on page 11 Gg NOTE Depending on the country or region your keyboard may have different keys and keyboard functions than those discussed in this section Using ALT GR key combinations Some countries have keyboards with an ALT GR key that is used for special key combinations To type the rupee symbol on a keyboard that includes this key use the alt gr 4 key combination Region specific keyboards in India can use the ctri shift 4 keys for the rupee symbol To learn about A
44. he computer slowly discharges when the computer is off and unplugged from external power Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Finding battery information Help and Support provides the following tools and information about the battery Battery Check tool in Help and Support to test battery performance Information about calibration power management and proper care and storage to maximize battery life Information about battery types specifications life cycles and capacity To access battery information select Start gt Help and Support gt Learn gt Power Plans Frequently Asked Questions Conserving battery power Use the following tips for conserving battery power and maximizing battery life Lower the brightness on the display Select the Power saver setting in Power Options Turn off wireless devices when you are not using them Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port Stop disable or remove any external media cards that you are not using Before you leave your computer initiate Sleep or Hibernation or shut down the computer Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the po
45. indows security feature Use the following tips for creating and saving passwords e Toreduce the risk of being locked out of the computer record each password and store it in a secure place away from the computer Do not store passwords in a file on the computer e When creating passwords follow requirements set by the program e X Change your passwords at least every three months e Anideal password is long and has letters punctuation symbols and numbers e Before you send your computer for service back up your files delete confidential files and then remove all password settings For additional information about Windows passwords such as screen saver passwords select Start gt Help and Support Setting Windows passwords Password Function User password Protects access to a Windows user account You may also set up your computer to require the user password to exit Sleep or Hibernation See Setting password protection on wakeup on page 37 for more information Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility BIOS contents Using passwords 53 Setting Setup Utility BIOS passwords Password Administrator password Function e Must be entered each time you access Setup Utility BIOS e f you forget your administrator password you cannot access Setup Utility BIOS NOTE The administrator pass
46. indows Backup and Restore Windows allows you to back up files using Windows Backup and Restore You can select the level you want to back up from individual folders to drives The backups are compressed to save space To back up 1 Select Start 5 Control Panel 5 System and Security 5 Backup and Restore 2 Follow the on screen instructions to schedule and create a backup Ey NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information To restore see Restoring specific files using Windows Backup and Restore on page 64 Creating backups 63 Restore and recovery Restoring to a previous system restore point Sometimes installing a software program causes your computer or Windows to behave unpredictably Usually uninstalling the software fixes the problems If uninstalling does not fix the problems you can restore the computer to a previous system restore point created at an earlier date and time To restore to a previous system restore point when the computer was running correctly 1 Select Start 5 Control Panel 5 System and Security 5 System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Click System Restore and follow the on screen instructions Restoring specifi
47. ireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in your computer communicates with a wireless router or a wireless access point e Bluetooth device Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in Help and Support Using the wireless controls You can control the wireless devices in your computer using these features e Wireless button wireless switch or wireless key referred to in this chapter as the wireless button e HP Connection Manager software e Operating system controls Using the wireless button The computer has a wireless button one or more wireless devices and one or two wireless lights depending on the model All of the wireless devices on your computer are enabled at the factory so the wireless light is on white when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is white at least one wire
48. isk Cleanup 48 Disk Defragmenter 48 HP Connection Manager 15 software updates installing 55 speakers identifying 10 21 supported discs 60 system information hot key 28 system recovery 64 system restore points 61 creating 61 T TouchPad buttons 8 30 using 29 30 TouchPad buttons left TouchPad 30 right 30 TouchPad gestures flicking 34 pinching 33 rotating 34 scrolling 33 zooming 33 TouchPad light 8 9 30 TouchPad on off button 8 30 TouchPad zone identifying 8 30 traveling with the computer 13 51 Troubleshooting and support 69 troubleshooting audio functions 73 troubleshooting low battery level 73 troubleshooting power management 73 troubleshooting wireless connection 70 turning off the computer 43 U unresponsive system 43 USB 3 0 port identifying 21 USB 3 0 ports identifying 6 USB cable connecting 45 USB devices connecting 44 78 Index description 44 removing 45 USB hubs 44 USB ports identifying 5 21 using external AC power 41 using passwords 53 using the power meter 38 V vents identifying 12 video 23 Ww webcam 22 webcam light identifying 7 20 webcam identifying 7 20 Windows applications key identifying 11 Windows Backup and Restore restoring files 64 Windows logo key identifying 11 Windows passwords 53 Windows security updates installing 55 wireless button 15 wireless certification label 13 wireless controls button 15 operating system 15 wireless light 9 15 wirele
49. ith the device 2 Click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Remove the device Connecting a powered USB device CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and its AC power cord is unplugged 1 Connect the device to the computer 2 Plug the device power cord into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device stop the device and then disconnect it from the computer To disconnect a powered external device turn off the device disconnect it from the computer and then unplug the AC power cord Using a USB device 45 Inserting and removing a digital storage card To insert a digital storage card CAUTION To reduce the risk of damage to the digital card connectors use minimal force to insert a digital card 1 Hold the card label side up with the connectors facing the computer 2 Insert the card into the digital storage slot and then press in on the card until it is firmly seated A sound indicates that the device has been detected and a menu of options displays To remove a digital storage card CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all program
50. jack identifying 6 O operating environment 68 operating system Microsoft Certificate of Authenticity label 13 Product Key 13 optional external devices using 45 original system recovery 64 P passwords Setup Utility BIOS 54 Windows 53 pinching TouchPad gesture 33 ports HDMI 6 21 24 Intel Wireless Display 25 USB 5 21 USB 3 0 6 21 power battery 40 conserving 40 power button identifying 10 power connector identifying 5 power lights identifying 6 9 power meter 38 PowerDVD 25 Product Key 13 product name and number computer 13 public WLAN connection 18 R readable media 36 recovering from the recovery discs 65 recovering the original system 64 recovery 64 HP Recovery Manager 64 recovery discs 60 recovery media 60 recovery system 64 regulatory information regulatory label 13 wireless certification labels 13 restore points 61 restoring the original system creating recovery media 60 RJ 45 network jack identifying 6 rotating TouchPad gesture 34 S scrolling TouchPad gesture 33 security cable lock installing 56 security cable slot identifying 5 security wireless 17 serial number 13 serial number computer 13 service labels locating 13 setting password protection on wakeup 37 setup of WLAN 17 Setup Utility BIOS passwords 54 shipping the computer 51 shutdown 43 Sleep exiting 36 initiating 36 slots Digital Media 6 security cable 5 Index 77 software CyberLink PowerDVD 25 D
51. kup or recovery When you connect the computer to external power The battery begins to charge The display brightness increases The Power Meter icon in the notification area changes appearance When you disconnect external power the following events occur The computer switches to battery power The display brightness automatically decreases to save battery life The Power Meter icon in the notification area changes appearance Running on external power 41 HP CoolSense select models only HP CoolSense sk automatically detects when the computer is not in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort When HP CoolSense is off the position of the computer is not detected and the performance and fan options remain at the factory setting As a result the surface temperature of the computer may be higher than it would be with HP CoolSense on To turn CoolSense off or on follow these steps 1 Select Start gt Control Panel gt Hardware and Sound gt HP CoolSense 2 Select On or Off 42 Chapter 6 Managing power Refreshing your software content select models only When the computer is in the Sleep state Intel Smart Connect Technology periodically causes the computer to exit Sleep Smart Connect then updates the content for certain open applications and reinitiates Sleep As a result your work is immediately availabl
52. less device is on If the wireless light is off all wireless devices are off Ey NOTE On some models the wireless light is amber when all wireless devices are off Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Individual wireless devices can be controlled through HP Connection Manager Using HP Connection Manager select models only HP Connection Manager provides a central location for managing your wireless devices and an interface for sending and receiving SMS text messages HP Connection Manager allows you to manage the following devices e Wireless local area network WLAN Wi Fi e Bluetooth Connecting to a wireless network 15 HP Connection Manager provides information and notifications on connection status power status and SMS text messages Status information and notifications are provided in the notification area at the far right of the taskbar To open HP Connection Manager select Start 5 All Programs 5 HP Help and Support 5 HP Connection Manager For more details about using HP Connection Manager see the HP Connection Manager software Help Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems To use operating system controls select Start 5 Control Panel 5 N
53. lume up 28 wireless 28 antivirus software using 55 audio functions checking 23 audio in microphone jack 5 audio out headphone jacks 5 B backing up software and information 56 backups 60 bass settings hotkey 28 battery conserving power 40 battery information finding 40 battery power 40 Beats Audio 22 28 Beats Audio Control Panel 22 Beats Audio hot key 23 best practices 1 BIOS determining version 57 76 Index downloading an update 58 updating 57 Bluetooth device 15 18 Bluetooth label 13 boot order changing 66 bottom 13 buttons left TouchPad 8 power 10 right TouchPad 8 30 TouchPad on off 8 C cables USB 45 caps lock light identifying 9 caring for your computer 50 Certificate of Authenticity label 13 checking audio functions 23 cleaning your computer 50 components bottom 12 display 7 leftside 6 right side 5 top 8 configuring audio for HDMI 24 connecting toa WLAN 18 connector power 5 conservation power 40 corporate WLAN connection 18 critical battery level 40 CyberLink PowerDVD 25 D deleted files restoring 64 digital card inserting 46 Digital Media Slot identifying 6 Disk Cleanup software 48 Disk Defragmenter software 48 drive media 36 E electrostatic discharge 75 esc key identifying 11 external AC power using 41 external devices 45 F firewall software 55 flicking TouchPad gesture 34 fn key identifying 11 28 fun thingstodo 2 H hard drive HP 3D DriveGuard 47
54. m altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 68 Chapter12 Specifications 15 m to 12 192 m 50 ft to 40 000 ft 13 Troubleshooting and support e Troubleshooting e Contacting support 69 Troubleshooting Wireless connection problems Some possible causes for wireless connection problems include the following Wireless device is not turned on Wireless device is not installed correctly or has been disabled Wireless device encountered interference from other devices Wireless device or router hardware has failed f NOTE Wireless networking devices are included with select computer models only If wireless networking is not listed in the feature list on the side of the original computer package you may add wireless networking capability to the computer by purchasing a wireless networking device Cannot connect to a WLAN If you have a problem connecting to a WLAN confirm that the integrated WLAN device is turned on and properly installed on your computer 1 2 If the wireless light is off or amber press the wireless button wireless switch or wireless key to turn the wireless device on Then try connecting to the WLAN again If you are still unable to connect follow the steps below 1 2 3 4 Select Start Control Panel System and Security In the System area click Device Manager Click the arrow next to Network adapters to exp
55. n briefly press the second key of the combination Function Display system information Control the bass settings Hot key Description fntesc fn b Displays information about system hardware components and the system BIOS version number Enables or disables the Beats Audio bass settings Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound Beats Audio is enabled by default You can also view and control the bass settings through the Windows operating system To view and control the bass properties Select Start gt Control Panel gt Hardware and Sound gt Beats Audio Control Panel Chapter 5 Using the keyboard and pointing devices Using the TouchPad The advanced TouchPad replaces the traditional TouchPad to create a high precision gesture friendly mouse alternative To move the on screen pointer slide one finger across the TouchPad in the direction you want the pointer to go Use the left and right TouchPad buttons like the corresponding buttons on an external mouse Unlike a standard TouchPad the TouchPad does not use visible left click and right click buttons Depending on your notebook model the TouchPad surface might be plain or might use white or red lines to indicate the different TouchPad regions for left and right clicks and gestures such as scrolling Using TouchPad gestures To adjust the TouchPad settings and gesture actions to suit y
56. n instructions 58 Chapter 10 Using Setup Utility BIOS and System Diagnostics Ey NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly To start System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostics test while it is running press esc Using System Diagnostics 59 11 Backing up restoring and recovering Your computer includes tools provided by the operating system and HP to help you safeguard your information and retrieve it if ever needed Creating backups 1 Use HP Recovery Manager to create recovery media immediately after you set up the working computer 2 As you add hardware and software programs create system restore points 3 As you add photos video music and other personal files create a backup of your system and personal information Creating recovery media to recover the original system After you successfully set up the computer you should create recovery discs or a recovery flash
57. n optional computer headset microphone stereo array microphone or monaural microphone 7 HP Triple Bass Reflex Subwoofer Provides superior bass sound 8 Speakers Produce sound 9 USB 3 0 ports Connect optional USB 3 0 devices and provide SS enhanced USB power performance NOTE For details about different types of USB ports see Using a USB device on page 44 10 HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 21 Using the webcam Your computer has an integrated webcam a powerful social networking tool that allows you to communicate up close with friends and colleagues next door or on the other side of the world With the webcam you can stream video with your instant messaging software capture and share video and take still photos To start the webcam select Start 5 All Programs 5 Communication and Chat CyberLink YouCam For details about using the webcam select Start Help and Support Using audio On your HP computer you can play music CDs download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to USB ports
58. n the notification area at the far right of the taskbar and then click Playback devices 2 Onthe Playback tab click Digital Output Device HDMI 3 Click Set Default and then click OK Chapter 4 Enjoying entertainment features To return the audio stream to the computer speakers follow these steps 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 Onthe Playback tab click Speakers 3 Click Set Default and then click OK Using Intel Wireless Display select models only Intel Wireless Display allows you to transmit your computer content wirelessly to your TV by using an optional wireless TV adapter purchased separately For details about using the wireless adapter see the manufacturer s instructions To open Intel Wireless Display select Start gt All Programs gt Intel WiDi E7 NOTE Before using the wireless display feature be sure that your wireless device is turned on Managing your audio and video files CyberLink PowerDVD helps you manage and edit your photo and video collections A To start CyberLink PowerDVD select Start gt All Programs gt Music Photos and Videos and then click CyberLink PowerDVD For more information about using CyberLink PowerDVD see the PowerDVD software Help Managing your audio and video files 25 5 Using the keyboard and pointing devices Your computer allows easy on screen navigation wit
59. nds of external devices to your computer such as a USB keyboard mouse external drive printer scanner or USB hub Your computer may have more than one type of USB port See Getting to know your computer on page 4 for the types of USB ports you have on this computer Be sure to purchase devices that are compatible with your computer Type Description USB 2 0 Transfers data at 60 MB s USB 3 0 Transfers data at 640 MB s USB 3 0 ports also known as SuperSpeed ports are also compatible with USB 1 0 and 2 0 devices Connecting a USB device Z CAUTION To reduce the risk of damage to a USB connector use minimal force to connect the device 44 Chapter 7 Managing and sharing information A Connect the USB cable for the device to the USB port Ey NOTE The USB port on your computer may look slightly different from the illustration in this section d A sound indicates that the device has been detected Ey NOTE The first time you connect a USB device a message in the notification area lets you know that the device is recognized by the computer Removing a USB device Z CAUTION To reduce the risk of damage to a USB connector do not pull on the cable to remove the USB device CAUTION To reduce the risk of loss of information or an unresponsive system use the following procedure to safely remove the USB device 1 To remove a USB device save your information and close all programs associated w
60. ne ammonium chloride methylene chloride and hydrocarbons which can permanently damage the surface of the computer Cleaning the display sides and cover Gently wipe the display using a soft lint free cloth moistened with an a cohol free glass cleaner Allow the display to dry before closing the computer cover Use a pre moistened germicidal wipe to clean the sides and cover Fibrous materials such as paper towels can scratch the computer Ef NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad and keyboard A CAUTION Never allow liquids to drip between the keys on the keyboard even when you are cleaning the computer This can permanently damage internal components e Toclean and disinfect the TouchPad and keyboard use a soft microfiber cloth or a static free cloth without oil such as a chamois cloth moistened with an alcohol free glass cleaner or use an acceptable germicidal disposable wipe e To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension A WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface 50 Chapter8 Maintaining your computer Traveling with or shipping your computer If you ha
61. nformation access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 Select Start gt All Programs gt Accessories gt System Tools gt Disk Cleanup 2 Follow the on screen instructions 48 Chapter8 Maintaining your computer Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your computer Technology is always changing and updating programs and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Go to http www hp com support to download the latest versions of HP programs and drivers In addition register to receive automatic update notifications when they become available Updating programs and drivers 49 Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition If you don t clean your computer dust and dirt particles can build up A CAUTION Avoid using the following cleaning products to clean your computer Strong solvents such as alcohol aceto
62. nformation and store it in a safe place 16 Chapter 3 Connecting to a network Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider A wireless router 2 purchased separately A wireless computer 3 E NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration below shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP Configuring a wireless router For help in setting up a WLAN see the information provided by your router manufacturer or your ISP EY NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and
63. nnen nennen nennen rennes 54 Using antivirus SOftWare a GAGA etapa be ee RR EU oaa Lena BAKA RANA 55 Using firewall SOftWare ANN ANAN 55 Installing software updates paa GNG nidis e denn a ace didnt an esa onde d eau 55 Installing Windows security updates sssssseeemmm emm mns 55 vii Installing HP and third party software updates ssssse 55 Securing your wireless network ee n aa etaed AAO GG AA 56 Backing up your software applications and information ssssssssssse 56 Using an optional security cable lock ssssssesssseeneenme eene nnne nnns 56 10 Using Setup Utility BIOS and System Diagnostics eee 57 Starting Setup Utility BIOS mma eco tiet dte doe Dee ecu AA icd Eta leeds 57 Updatingi the BIOS e E AG 57 Determining the BIOS Version 0 24 rentem dece suadente Lk Eden ese a uk dd en RE Eu dd n eaa 57 Downloading a BIOS update ett eterne a Uh 58 Using System Diagnostics ssssssssssssssssessesesee eene em Iren nenne nnn NANANA trt ense nnn nnne 59 11 Backing up restoring and recovering eeeeeeeeeneeeeeeeeennennnnnnnnnn nennen nennen nnn nnn ndenann 60 Creating DACKUPS DR An ana NAA Aa tae 60 Creating recovery media to recover the original system sene 60 What you need to KNOW cerent Te eae t ek AA
64. ns the Windows Product Key You may need the Product Key to update or troubleshoot the operating system The Microsoft Certificate of Authenticity is located on the bottom of the computer e Regulatory label Provides regulatory information about the computer The regulatory label is located on the bottom of the computer e Wireless certification label or labels Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certification labels are included with your computer You may need this information when traveling internationally Wireless certification labels are located on the bottom of the computer Labels 13 3 Connecting to a network Your computer can travel with you wherever you go But even at home you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection This chapter will help you get connected to that world 14 Chapter3 Connecting to a network Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks w
65. nt of sale the seller Safety warning notice Z WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents T Startihg pe LPA AA AA UE M UE 1 Best PraCtCe Rr 1 Fun things to dO cies idee cc eed ee d inn ie a ed e ead a v ad n aac n 2 More HEP resoureBs 2 etui EM a te ea oc tras EL DL ta leen Gabe NGALANG 3 2 Getting to Know your compUlBE uxaeseee AANI NABA AA AA AA 4 Finding your hardware and software information ssssssseeeeee mens 4 RON SIG TE 5 Een EIE 6 Display aaah iA N OE EEO E AEN N EO 7 AA 8 TouchPad ene NGA a beds aed mda edd 8 Bil 9 Button speakers and subwoofer
66. ofer Component Description 1 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button down briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Using Sleep or Hibernation on page 36 To learn more about your power settings select Start Control Panel System and Security Power Options or see Managing power on page 35 2 Speakers 2 Produce sound 3 HP Triple Bass Reflex Subwoofer Provides superior bass sound 10 Chapter2 Getting to know your computer Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with the b key the spacebar or the esc key
67. on multimedia interface HDMI port which allows you to connect a high definition monitor or TV Ly IMPORTANT Be sure that the external device is connected to the correct port on the computer using the correct cable Check the device manufacturer s instructions if you have questions Using video 23 Connecting an HDMI TV or monitor To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions To connect an HDMI device to your computer you need an HDMI cable sold separately To connect a high definition TV or monitor to your computer 1 Connect one end of the HDMI cable to the HDMI port on the computer HDMI P 2 Connect the other end of the cable to the high definition TV or monitor 3 Press f4 to alternate the computer screen image between 4 display states e View the screen image on the computer e View the screen image simultaneously on both the computer and external device e View the screen image extended across both the computer and external device e View the screen image on the external device TV or monitor Each time you press f4 the display state changes Configuring audio settings with HDMI TV 24 HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 Right click the Speaker icon i
68. ouchPad gestures erdt reed APAT a RR HE ose ETE ninh 32 sre 33 Pinching ZOOfnIng oro trend led a dre esu eden nna 33 Ratating ERR 34 PICKING p EE 34 JEEP gin 35 Using Sleep Or Hibernation 1 11r err ita ee buie ch ANAN o Ad b Ene Mz ER Ra Ea Dv anes 36 Initiating and exiting Sleep u s 36 Initiating and exiting Hibernation sse memes 37 vi Setting password protection on wakeup c ceceecceeeeeeeeeeeeeeeeeeeseceeaaaaaaeaaeeaeeeeeeeeeeentees 37 Using the power meter ce otio Me a ia adem edit ANA erba axem NAA na aen fresa d Ba quuss 38 Selecting a power pla ect eerie Re ee ee Ex RTI gue AG Fue FUE TA PAA Ga LAG 39 Running on battery power maa Enti Ene boca e En NGANGA Nahi Dua EOD du 40 Finding battery information sse eene nnne nennen 40 Conserving battery power 2 cecinere nei a cen e ER n ee YE BELL ene ERR Le e e NANG 40 Identifying low battery levels u s 40 Running on external power LX nanasa 41 HP CoolSense select models only aaa AA NANANA nao Ela una aaO Lue e aad cane 42 Refreshing your software content select models only sssssssse enn 43 Shutting down the computer nne Rear endi GG AA 43 7 Managing and sharing information Uu maam 44 Using a USB device mana AANGAL NAA AA Aa AKA 44 Connecting a USB device nier tere aset AA 44 Removing a USB devige ode i tee bends ade
69. our personal preferences 1 Select Start gt Control Panel gt Hardware and Sound gt Mouse 2 Onthe Device Settings tab of the Mouse Properties panel select the Synaptics ClickPad device and click the Settings button Using the TouchPad 29 Using the TouchPad Component Description 1 TouchPad on off button Turns the TouchPad on or off 2 TouchPad light e On The TouchPad is off e Off The TouchPad is on 3 TouchPad zone Moves the on screen pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Use the left and rightTouchPad buttons as you would use the buttons on an external mouse Turning the TouchPad off or on To turn the TouchPad off or on quickly double tap the TouchPad on off button The TouchPad light is off when the TouchPad is on 2X 4 m 30 Chapter5 Using the keyboard and pointing devices Navigating To move the on screen pointer slide one finger across the TouchPad in the direction you want the pointer to go Selecting Use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse Using the TouchPad 31 Using TouchPad gestures The TouchPad supports a variety of gestures tha
70. rk LAN and modem connection A LAN connection uses a network cable and is much faster than a modem which uses telephone cable Both cables are sold separately A WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem cable or telephone cable into an RJ 45 network jack Connecting to a local area network LAN Use a LAN connection if you want to connect the computer directly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a LAN requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 or router Ej NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer n of Connecting to a wired network 19 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like speakers headphones monitor projector TV and on select models high definition devices Multimedia Features Here
71. rnet you potentially expose your computer to computer viruses spyware and other online threats To help protect your computer Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer To provide ongoing protection against newly discovered viruses and other security risks security software must be kept up to date It is strongly recommended that you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer 54 Chapter9 Securing your computer and information Using antivirus software Computer viruses can disable programs utilities or the operating system or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused For more information about computer viruses type viruses in the Search box in Help and Support Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider e Host based firewalls Software that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a fire
72. ry to initiate Sleep after a specific period of inactivity depending on whether the computer is running on battery power or on external power Power settings and timeouts can be changed using Power Options in Windows Control Panel With the computer on you can initiate Sleep in any of the following ways e Briefly press the power button e Close the display e Select Start click the arrow next to the Shut down button and then click Sleep To exit Sleep e Briefly press the power button e Ifthe display is closed open the display 36 Chapter 6 Managing power e Press a key on the keyboard e Tap or swipe the TouchPad When the computer exits Sleep the power lights turn on and the computer displays the screen as it was when you stopped working SX NOTE If you have set the computer to require a password on wakeup you must enter your Windows password before the computer redisplays your work Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after a specific period of inactivity depending on whether the computer is running on battery power or on external power or when the battery reaches a critical battery level Power settings and timeouts can be changed in Windows Control Panel E7 NOTE For select models the Intel amp Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity Because Hibernation is
73. s the Intel amp Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Using Sleep or Hibernation on page 36 Display Component 1 Internal display switch Description Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer 2 3 WLAN antennas 2 Internal microphones 2 Send and receive wireless signals to communicate with wireless local area networks WLANs Record sound 4 Webcam light On The webcan is in use 5 HP TrueVision HD Webcam Records video captures still photographs and allows video conferences and online chat by means of streaming video To use the webcam select Start gt All Programs gt Communication and Chat CyberLink YouCam The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Display 7 8 Top TouchPad Component Description 1 TouchPad on off button Turns the TouchPad on or off 2 TouchPad light e On
74. s associated with the digital card 2 Click the remove hardware icon in the notification area at the far right of the taskbar Then follow the on screen instructions 3 Press in on the card 1 and then remove it from the slot 2 y NOTE If the card is not ejected pull the card out of the slot 46 Chapter 7 Managing and sharing information 8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup It also provides information about updating your programs and drivers instructions for cleaning your computer and tips for traveling with your computer Improving performance Everyone wants a fast computer and by performing regular maintenance tasks using tools such as Disk Defragmenter and Disk Cleanup you can drastically improve the performance of your computer Also as your computer gets older you might consider installing larger drives and adding more memory Using HP 3D DriveGuard select models only ET HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions e You drop the computer e You move the computer with the display closed while the computer is running on battery power A short time after the end of one of these events HP 3
75. s location you can also register to receive automatic update notifications when they become available Installing software updates 55 If you have installed third party software after you purchased your computer regularly update the software Software companies provide software updates to their products to correct security problems and improve functionality of the software Securing your wireless network When you set up your wireless network always enable security features For more information see Protecting your WLAN on page 17 Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering on page 60 Using an optional security cable lock A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see Getting to know your computer on page 4 1 Loop the security cable lock around a secure
76. ss network WLAN connecting 18 corporate WLAN connection 18 equipment needed 17 functional range 18 public WLAN connection 18 security 17 using 16 wireless network securing 56 WLAN antennas identifying 7 WLAN device 13 16 WLAN label 13 writable media 36 Z zooming TouchPad gesture 33
77. t let your fingers swipe pinch and rotate to manipulate items on the desktop To use TouchPad gestures place two fingers on the TouchPad at the same time E NOTE TouchPad gestures are not supported in all programs To view the demonstration of a gesture 1 Select Start gt Control Panel gt Hardware and Sound gt Synaptics ClickPad 2 Click a gesture to activate the demonstration To tum the gestures off or on 1 Select Start gt Control Panel gt Hardware and Sound gt Synaptics ClickPad 2 Select the check box next to the gesture that you want to turn off or on 3 Click Apply and then click OK 32 Chapter5 Using the keyboard and pointing devices Scrolling Scrolling is useful for moving up down or sideways on a page or image To scroll place two fingers slightly apart on the TouchPad and then drag them across the TouchPad in an up down left or right motion Gg NOTE Scrolling speed is controlled by finger speed Pinching Zooming Pinching allows you to zoom in or out on images or text e Zoom in by placing two fingers together on the TouchPad and then moving them apart e Zoom out by placing two fingers apart on the TouchPad and then moving them together Using the TouchPad 33 Rotating Rotating allows you to rotate items such as photos To rotate anchor your left forefinger in the TouchPad zone Move the right forefinger around the anchored finger in a sweeping motion moving from 1
78. t listed check with the network administrator to be sure that the router or access point is operating 4 Click the Security tab and enter the correct wireless encryption data into the Network security key box 5 Click OK to save these settings Troubleshooting 71 WLAN connection is very weak If the connection is very weak or if your computer cannot make a connection to a WLAN minimize interference from other devices as follows e Move your computer closer to the wireless router or access point e Temporarily disconnect wireless devices such as a microwave cordless phone or cellular phone to be sure that other wireless devices are not interfering If the connection does not improve try forcing the device to reestablish all connection values 1 Select Start 5 Control Panel 5 Network and Internet 5 Network and Sharing Center 2 Inthe left panel click Manage wireless networks A list showing the available WLANS is displayed If you are in a hotspot where several WLANs are active several will be displayed 3 Click a network and then click Remove Cannot connect to the wireless router If you are trying to connect to the wireless router and are unsuccessful reset the wireless router by removing power from the router for 10 to 15 seconds If the computer still cannot make a connection to a WLAN restart the wireless router For details see the router manufacturer s instructions Network status icon is not displaye
79. the recovery media in a safe location separate from the computer If necessary you can exit the program before you have finished creating the recovery media The next time you open HP Recovery Manager you will be prompted to continue the process Creating the recovery media 1 2 3 Select Start and type recovery in the search field Select Recovery Manager from the list Allow the action to continue if prompted Click Recovery Media Creation Follow the on screen instructions to continue To recover see Recovering the original system using HP Recovery Manager on page 64 Creating system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A restore point contains information such as registry settings that Windows uses Restoring to a previous restore point allows you to reverse changes that have been made to the system since the restore point was created Restoring to an earlier system restore point does not affect data files saved or emails created since the last restore point but it does affect software you may have installed For example if you download a photo from a digital camera and then restore the computer to the state it was on the previous day the photo remains on the computer However if you install photo viewing software and then restore your computer to the state it was on the previous day the software will be uninstalle
80. ubleshooting and support 14 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions e If removal or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover e Keep components in their electrostatic safe containers until you are ready to install them e Avoid touching pins leads and circuitry Handle electronic components as little as possible e Use nonmagnetic tools e Before handling components discharge static electricity by touching an unpainted metal surface of the component e f you remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or installation contact support 75 Index A AC adapter 5 action keys decrease screen brightness 27 Help and Support 27 identifying 11 increase screen brightness 27 next track or section 28 play pause resume 28 previous track or section 28 radiance backlight keyboard 28 switch screen image 27 volume down 28 volume mute 28 vo
81. ues If you have not already tried restore points see Restoring to a previous system restore point on page 64 and partial restores see Restoring specific files on page 64 try them before using HP Recovery Manager to recover your system e A system recovery must be performed if the computer hard drive fails or if all attempts to correct any functional computer issues fail 64 Chapter 11 Backing up restoring and recovering If the recovery media do not work you can obtain recovery discs for your system from the HP website The Minimized Image Recovery option is recommended for advanced users only All hardware related drivers and software are re installed but other software applications are not Do not interrupt the process until it is complete otherwise the recovery will fail Recovering using HP Recovery partition select models only The HP Recovery partition select models only allows you to restore your system without the need for recovery discs or a recovery flash drive This type of recovery can only be used if the hard drive is still working To check for the presence of a recovery partition select Start right click Computer then select Manage gt Disk Management If the recovery partition is present a Recovery drive is listed in the window G7 NOTE Recovery discs have been included if your computer did not ship with a recovery partition 1 2 3 Access HP Recovery Manager in either of the following
82. ve to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe Prepare the computer for traveling or shipping o Back up your information to an external drive o Remove all discs and all external media cards such as digital storage cards from the computer o Turn off and then disconnect all external devices o Shut down the computer Take along a backup of your information Keep the backup separate from the computer When traveling by air carry the computer as hand luggage do not check it in with the rest of your luggage CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives If you plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discretion of the airline If you are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE If the computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of
83. wall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Microsoft Windows and third party software installed on your computer should be regularly updated to correct security problems and improve software performance For more information see Updating programs and drivers on page 49 Installing Windows security updates Updates to the operating system and other software may have become available after the computer left the factory Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert To be sure that all available updates are installed on the computer observe these guidelines e Run Windows Update as soon as possible after you set up your computer Select Start gt All Programs Windows Update e Run Windows Update monthly thereafter e Obtain updates to Windows and other Microsoft programs as they are released from the Microsoft website and through the updates link in Help and Support Installing HP and third party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to http www hp com support At thi
84. wer meter icon in the notification area displays a low or critical battery notification Ey NOTE For additional information about the power meter see Using the power meter on page 38 The computer takes the following actions for a critical battery level Chapter 6 If Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation If Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information Managing power Running on external power For information about connecting to AC power see the Setup Instructions provided in the computer box The computer does not use battery power when the computer is connected to external power with an approved AC adapter or an optional docking expansion device A WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external power under any of the following conditions Z WARNING Do not charge the computer battery while you are onboard an aircraft When charging or calibrating a battery When installing or modifying system software When writing information to a disc select models only When running Disk Defragmenter on computers with internal hard drives When performing a bac
85. word can be used in place of the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor is it displayed as it is set entered changed or deleted NOTE If you enter the power on password at the first password check before the Press the ESC key for Startup Menu message is displayed you must enter the administrator password to access Setup Utility BIOS Power on password e Mustbe entered each time you turn on or restart the computer or exit Hibernation e If you forget your power on password you cannot turn on or restart the computer or exit Hibernation NOTE The administrator password can be used in place of the power on password NOTE A power on password is not displayed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS 1 Open Setup Utility BIOS by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc 2 Use the arrow keys and follow the on screen instructions When the Startup Menu is displayed press f10 3 Use the arrow keys to select Security and then follow the on screen instructions Your changes take effect when the computer restarts Using Internet security software When you use your computer to access email a network or the Inte
86. y e Hibernation Rapid Start Technology initiates Hibernation under the following conditions o After 2 hours of inactivity when the computer is running on battery or external power o When the battery reaches a critical level After Hibernation is initiated press the power button to resume your work Because Hibernation is controlled by Rapid Start Technology you cannot manually initiate Hibernation Rapid Start Technology can be disabled in Setup Utility BIOS If Rapid Start Technology is disabled Hibernation options can be manually selected When Sleep is initiated the screen clears and your work is saved to memory allowing you to resume your work faster than when you exit Hibernation If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state the computer initiates Hibernation In the Hibernation state your work is saved to a hibernation file on the hard drive and the computer turns off CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep or Hibernation while reading from or writing to a disc or an external media card Ef NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Initiating and exiting Sleep The system is set at the facto
87. your computer follow these steps 1 Select Start 5 All Programs 5 Accessories 5 Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to your desktop 3 Open a multimedia program and play back the sound To confirm or change the audio settings on your computer select Start 5 Control Panel 5 Hardware and Sound Sound Power management problems Some possible causes for power management problems include the following e Low battery levels e AC adapter problems Resolving a low battery level Resolving a low battery level when external power is available e Connect an AC adapter e Connect an optional docking or expansion device e X Connect an optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available e initiate Hibernation e Save your work and shut down the computer Troubleshooting 73 Contacting support If the information provided in this user guide or in Help and Support does not answer your questions you can contact support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html Here you can o Chat online with an HP technician Ey NOTE When support chat is not available in a particular language it is available in English e E mail support e Find support telephone numbers e Locate an HP service center 74 Chapter 13 Tro

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