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HP hp deskjet series printer 3840 User's Manual

1. For instructions about connecting the printer with a USB cable see the setup poster that came with the printer HP Deskjet 3840 series printer User s Guide 6 Printing photos Select the type of photograph that you want to print we Large photo with a white border Small photo with a white Small borderless photo border Enhancing your photos Learn how to enhance your photographs by using the printer photo printing features 6 1 Enhancing your photos The printer software offers several features to make printing digital photos easier and improve photo quality e Use the HP digital photography options to touch up photos e Achieve the highest resolution with Maximum dpi e Use HP Everyday Photo Paper Semi gloss to save money and ink when printing photos Learn how to add professional touches to your digital photographs e Use the photo print cartridge for great colors e Use advanced color settings to improve printed colors e Print black and white photos e Print to the edges of the photo paper with borderless printing To prevent photo paper from curling follow the photo paper storage guidelines 6 2 Printing digital photographs The printer has several features to improve the quality of digital photographs Accessing the digital photography options 1 Open the Print dialog box 2 Select the Paper Type Quality panel 16 HP Deskjet 3840 series printer User s Guide 3 Click the Digital Photo tab
2. Deskjet B HP Deskjet Paper Size US Letter B 8 50 in x 11 00 in C ED 2 In the Scale box type the percentage by which you want to shrink or enlarge the document e Type a number from 25 to 99 to reduce a document image Type a number from 101 to 400 to enlarge a document image 3 Click OK and then print the document 45 HP Deskjet 3840 series printer User s Guide 9 Printer software e Print settings e Page Setup dialog box e Print dialog box e Managing the printer Mac OS X 10 3 and later e Managing the printer Mac OS X 10 2 and earlier e Viewing and changing the status of a print job Mac OS X 10 3 and later e Viewing and changing the status of a print job Mac OS X 10 2 and earlier 9 1 Print settings The printer is controlled by software that is installed on your computer Use the printer software known as the printer driver to change the print settings for a document To specify a document s paper size scaling and orientation use the Page Setup dialog box To specify other print settings for a document and to send the document to the printer use the Print dialog box 9 2 Page Setup dialog box Use the Page Setup dialog box to modify document layout To use the Page Setup dialog box open the software program used to create the document click File and then click Page Setup You can use the Page Setup dialog box to do the following tasks 46 HP Deskjet 384
3. 6 Push the cartridge into the cradle You hear a snap when the print cartridge is correctly positioned 7 Close the printer cover 8 Calibrate the printer by aligning the print cartridges for optimum print quality For information about storing print cartridges see the print cartridge storage page For information about recycling empty print cartridges see the print cartridge recovery page Warning Keep both new and used print cartridges out of the reach of children 58 HP Deskjet 3840 series printer User s Guide 10 2 Aligning print cartridges After installing a print cartridge align the print cartridges to ensure the best print quality To calibrate the print cartridges 1 Load letter size or A4 size plain white paper in the In tray 2 Open the HP Inkjet Toolbox 3 Select the Calibrate panel 4 Click the Align button and then follow the onscreen instructions 10 3 Calibrating color Perform a color calibration only if the colors in photographs printed with the photo print cartridge are consistently tinted Before preforming a color calibration align the print cartridges then reprint your photograph If the color is still tinted then perform a color calibration To calibrate color 1 Load letter size or A4 size plain white paper in the In tray Verify that a photo print cartridge is installed in the printer Open the HP Inkjet Toolbox Select the Calibrate Color panel a A O N Follow the ons
4. L P 2 2 Terms and conventions The following terms and conventions are used in the user s guide Terms The HP Deskjet printer may be referred to as the HP printer or printer Cautions warnings and notes A Caution indicates possible damage to the HP Deskjet printer or to other equipment For example HP Deskjet 3840 series printer User s Guide Caution Do not touch the print cartridge ink nozzles or copper contacts Touching these parts will result in clogs ink failure and bad electrical connections A Warning indicates possible harm to you or to others For example Warning Keep both new and used print cartridges out of the reach of h children A Note indicates that additional information is provided For example Note For great results use HP products HP Deskjet 3840 series printer User s Guide 3 Special features Congratulations You have purchased an HP Deskjet printer that is equipped with several exciting features Brilliant photo quality printing Great printing performance with the black and tri color print cartridges installed Six ink upgradeable printing Enhance photo printing with a photo print cartridge purchased separately Borderless printing Print 4 x 6 inch photos to the edges of the paper by using the borderless printing feature User friendly Easy to install and operate Cancel button Save paper and ink by cancelling print jobs quickly and easily with the Cancel button I
5. Printer software Learn about the printer software 7 1 E mail Guidelines Do not exceed the In tray capacity Up to 100 sheets Preparing to print 1 Raise the printer cover 2 Slide the paper width guide to the left 3 Raise the Out tray 28 HP Deskjet 3840 series printer User s Guide 4 Place paper with the side to be printed on facing down in the In tray and then push the paper into the printer until it stops 5 Lower the Out tray 6 Slide the paper guide firmly against the edge of the paper 7 Lower the printer cover Printing 1 If necessary open the Page Setup dialog box and set the paper size and orientation options 2 Open the Print dialog box 3 Select the Paper Type Quality panel and then specify the following settings Paper Type The appropriate paper type e Print Quality Normal 4 Select any other print settings that you want and then click Print 7 2 Letters Guidelines e For help printing on an envelope see the envelopes page Do not exceed the In tray capacity Up to 100 sheets Preparing to print 1 Raise the printer cover 2 Slide the paper width guide to the left 3 Raise the Out tray 29 HP Deskjet 3840 series printer User s Guide 4 Place the paper with the side to be printed on facing down in the In tray and then push the paper into the printer until it stops Note If you are using letterhead verify that letterhead is facing down and towards the inte
6. a photo print cartridge in the printer To learn how to use the photo printing features see the photo enhancing page e Use HP Everyday Photo Paper Semi gloss to save money and ink when printing photos Verify that the photo paper that you are using is flat For information about preventing photo paper from curling see the photo paper storage instructions Do not print borderless photos in ink backup mode Always have two print cartridges installed in the printer e Do not exceed the In tray capacity Up to 30 sheets 22 HP Deskjet 3840 series printer User s Guide Preparing to print 1 Raise the printer cover 2 Slide the paper guide to the left 3 4 Place the photo paper with the side to be printed on facing down and the short Raise the Out tray edge pointing towards the printer in the right side of the tray If you are using a photo paper that has a tear off tab verify that the tab is pointing away from the printer in the In tray Push the paper into the printer until the paper stops 5 Lower the Out tray 6 Slide the paper guide firmly against the edge of the paper 7 Lower the printer cover Printing 1 Open the Page Setup dialog box and then select the following settings e Paper Size The appropriate borderless paper size e Orientation The appropriate orientation Click OK Open the Print dialog box Select the Paper Type Quality panel and then select the following settin
7. cleaning manually maintaining photo print cartridge recovery recycling replacing storing tri color print cartridge print quality print settings printer does not reflect new print settings does not turn on is not printing is slow prints blank pages printer features about printer tools printing brochures digital photographs documents e mail envelopes greeting cards 89 HP Deskjet 3840 series printer User s Guide index cards iron on transfers labels letters multiple pages on single sheet photos selecting a paper type transparencies with one print cartridge recycling print cartridges removing ink from skin and clothing replacing print cartridges resizing documents rotate 180 degrees scaling settings sharpness SmartFocus smoothing special features specifications terms troubleshooting blank pages print document is printed at an angle document is printed off center error messages paper jam parts of the document are printed in the wrong place parts of the document are missing print is faded 90 HP Deskjet 3840 series printer User s Guide printer does not turn on printer is not printing printer is slow printer light is flashing printer prints on multiple sheets at once printout does not reflect new print settings streaks and missing lines text and images are misaligned USB cable part number 91
8. e Photos are not printing correctly e Borderless printing problems e Error messages e Printer lights are on or flashing e Document prints slowly e If you continue to have problems 11 1 Printer is not printing Verify the following conditions e Printer is connected to the power source e Cable connections are secure e Printer is turned on e Print cartridges are correctly installed e Paper or other media is correctly loaded in the In tray e Printer cover is closed e Rear access door is attached Check the printer cable connection If the printer cable is attached to a USB hub a printing conflict might exist Use one of these methods for solving the conflict e Attach the printer USB cable directly to your computer e When printing do not use other USB devices that are attached to the hub If the printer does not turn on The printer might have drawn too much power 1 Disconnect the power cord from the electrical outlet 66 HP Deskjet 3840 series printer User s Guide 2 Wait approximately 10 seconds 3 Reconnect the power cord 4 Press the Power button to turn on the printer If the printer still does not turn on try the following solutions e Plug the printer into a different electrical outlet e Plug the printer directly into an electrical outlet rather than into a surge protector If the printer still does not print Select the topic below that best describes the problem e Paper jam Out of paper messag
9. 10 HP Deskjet 3840 series printer User s Guide Folding the paper trays Follow these steps to refold the paper trays 1 Remove the paper or other media from the paper trays and then turn off the printer 2 Raise the printer cover 3 Fold the Out tray extension stop and then push the Out tray extension into the Out tray 4 Raise the Out tray 11 HP Deskjet 3840 series printer User s Guide 5 Raise the In tray 6 Reach underneath the In tray and then lift the tray until it locks into place 7 Lower the printer cover 4 4 Print cartridges Three print cartridges are available for use with the printer 1 Tri color print cartridge 2 Black print cartridge 3 Photo print cartridge 12 HP Deskjet 3840 series printer User s Guide Using print cartridges Everyday printing Use the black and tri color print cartridges for everyday print jobs Quality color photos For more vibrant colors when printing color photographs or other special documents remove the black print cartridge and use a photo print cartridge in combination with the tri color print cartridge Replacing print cartridges When buying print cartridges look for the print cartridge selection number You can find the selection number in these places e Selection number label Look at the label on the print cartridge that you are replacing 1 Selection number label e Printer documentation For a list of print cartridge selec
10. Image is printed at an angle Follow these steps if the image is printed at an angle 1 Remove all paper from the paper tray 73 HP Deskjet 3840 series printer User s Guide 2 Load the photo paper correctly in the paper tray 3 Verify that the paper guide fits firmly against the edge of the paper Printout has an unwanted border The following conditions can create an unwanted border For small photo paper If the printout has an unwanted border then try the following solutions e Align the print cartridges e Verify that the software application you are using supports borderless printing For small photo paper with a tear off tab If the border appears below the tear off tab then remove the tab If the border appears above the tear off tab then align the print cartridges 74 HP Deskjet 3840 series printer User s Guide GAL gt 11 8 Power light is flashing If the Power light is on the printer is either printing or ready to print If the Power light is off the printer is off If the Power light is flashing see the following information 1 Power light What the flashing light means The Power light can flash for several reasons e The printer cover is open e The printer is out of paper e There is a problem with the printer such as a paper jam or a problem with a print cartridge If an error message appears Read the error message explaining the problem and its solution 75 HP D
11. Using the digital photography options Printer Deskjet B Presets Standard O Paper Type Quality ic Paper Color Options MDigitalPhoto ink ae Digital Flash Wy This feature fills in dark areas of your photographs similar to a flash on a camera Auto Off More D Preview Save As PDF Fax Cancel 1 Options Menu Select from the following options e Red eye removal Click On to remove or reduce red eye in the photograph e Digital flash Adjust the exposure in dark areas of photos to bring out detail Click Auto to allow the printer driver to automatically balance lightness and darkness Contrast enhancement Adjust the contrast to your preference Click Auto to allow the printer driver to automatically balance the contrast e SmartFocus Enhance the image quality and clarity Click On to allow the printer driver to automatically sharpen details in the image Smoothing Soften an image Click Auto to allow the printer driver to automatically set the level of smoothing for the image Sharpness Adjust the image sharpness to your preference Click Auto to allow the printer driver to automatically set the level of sharpening for the image 17 HP Deskjet 3840 series printer User s Guide 6 3 Maximum dpi The Maximum dpi print quality setting offers 4800 x 1200 optimized dpi printing The 4800 x 1200 optimized dpi print mode is the highest quality resolution for this printer When 4800
12. and then click Make Default Deleting a printer Follow these steps to delete a printer from your computer 1 Open Printer List 2 Select the printer that you want to delete 3 Click Delete 9 5 Managing the printer Mac OS X 10 2 and earlier Use Print Center to manage the printer Managing the printer includes the following tasks e Adding a printer e Setting a default printer 50 HP Deskjet 3840 series printer User s Guide e Deleting a printer Adding a printer Follow these steps to add a printer to your computer 1 In Finder click Applications then click Utilities and then double click Print Center eee Printer List a SO Make Default Add Delete Configure 2 Click Add The Add Printer List dialog box appears r USB Kind UI deskjet hp inkjet Printer Model deskjet rey Add 51 HP Deskjet 3840 series printer User s Guide 3 Select USB from the menu 4 Select the printer name from the printer list 5 Click Add Setting a default printer Follow these steps to set the printer as the computer s default printer 1 In Finder click Applications then click Utilities and then double click Print Center 2 Click the printer name 3 Select the printer and then click Make Default The printer name appears in bold text to indicate that it is the default printer Deleting a printer Follow these steps to delete a printer from your computer 1 In Finder click
13. page of the document last This is the appropriate setting for most print jobs 40 HP Deskjet 3840 series printer User s Guide e Clear the Reverse Page Order check box to print the last page of the document last 4 Select any other print settings that you want and then click Print The reverse page order feature is only available in Mac OS X 10 3 and later Note 8 2 Printing collated copies If you are printing several copies of a document at one time use collation so that you do not have to re arrange the copies after printing Some software programs do not allow you to use the printer software to specify the number of copies to print If the program that you are using allows you to specify the number of copies to print then specify the number of copies to print in the application Note Follow these steps to print collated copies 1 Open the Print dialog box 2 Select the Copies and Pages panel Printer Deskjet Presets Standard aes Copies amp Pages Copies 15 F Collated rages e All Ofrom 1 to 1 2 Preview Save As PDF C Fax Cancel Grin f 3 In the Copies box type the number of copies that you want to print 4 Select the Collated check box 5 Select any other print settings that you want and then click Print 8 3 Printing multiple pages on a single sheet of paper The printer software allows you to print multiple pages of a document on a si
14. the selected print job e Resume Restarts a paused print job Stop Jobs Pauses all print jobs in the print queue HP Deskjet 3840 series printer User s Guide 10 Maintenance Installing print cartridges Aligning print cartridges Calibrating color Automatically cleaning print cartridges Manually cleaning print cartridges Printing a test page e View estimated ink levels e Removing ink from skin and clothing Maintaining print cartridges Using the HP Inkjet Toolbox 10 1 Installing print cartridges Print cartridges For printing most documents use the tri color print cartridge and the black print cartridge When printing photos you can use the photo print cartridge along with the tri color print cartridge for grain free photos Always install the tri color print cartridge in the eft print carriage compartment Install the black or photo print cartridge in the right print carriage compartment Replacing print cartridges When buying print cartridges look for the print cartridge selection number You can find the selection number in these places e Selection number label Look at the label on the print cartridge that you are replacing 55 HP Deskjet 3840 series printer User s Guide 1 Selection number label e Printer documentation For a list of print cartridge selection numbers see the reference guide that came with the printer HP Inkjet Toolbox Open the HP Inkjet Toolbox and then select the Suppli
15. unused photo paper to the plastic bag Do not leave unused photo paper in the printer paper tray The paper might start to curl which can reduce the quality of your photographs 21 HP Deskjet 3840 series printer User s Guide Handling e Always hold photo paper by its edges Fingerprints on photo paper can reduce print quality e Verify that the photo paper is not curled If the photo paper is curled place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat If the problem persists use photo paper that is not curled 6 8 Saving money when printing photos HP Everyday Photo Paper To save money and ink when printing photos use HP Everyday Photo Paper Semi gloss and set the Print quality to Normal HP Everyday Photo Paper Semi gloss is designed to create quality photos with less ink Note For higher quality photos use HP Premium Plus Photo paper and set the Print quality to Best or Maximum dpi 6 9 Borderless photos Guidelines e To print borderless photos use 4 x 6 inch photo paper with a 0 5 inch tab 10 x 15 cm with 1 25 cm tab the photo prints without borders on three sides and with a small border on the bottom edge that you tear off to make the photo completely borderless e For high quality results use a photo print cartridge in combination with the tri color print cartridge e For maximum fade resistance use HP Premium Plus Photo Paper and install
16. x 1200 optimized dpi is selected in the printer driver the tri color print cartridge prints in the 4800 x 1200 optimized dpi mode up to 4800 x 1200 optimized dpi color and 1200 input dpi Follow these steps to print in the 4800 x 1200 optimized dpi mode 1 Open the Print dialog box 2 Select the Paper Type Quality panel Printer Deskjet E Presets Standard Paper Type Quality E Paper Color Options _ Digital Photo ink b Paper Type CHP Premium Plus Photo E Premium Plus Photo aav Maximum doi E Maximum dpi __ F aav Cmm doi E Color Colorsmart sace FA D C Cn C C B 3 In the Paper Type drop down list select Photo Paper and then click the appropriate photo paper type 4 In the Quality drop down list click Maximum dpi 5 Select any other print settings that you want and then click Print 6 4 Photo print cartridge The photo print cartridge used in conjunction with the tri color print cartridge provides six ink virtually grain free photos that have exceptional fade resistance 18 HP Deskjet 3840 series printer User s Guide The photo print cartridge can be purchased separately if it is not included with your product Installing the photo print cartridge To install the photo print cartridge remove the black print cartridge from the printer and then install the photo print cartridge in the compartment on the right of the print cartridge cradle For more informatio
17. 0 series printer User s Guide Settings f Page Attributes B Format for Deskjet E HP Deskjet Paper Size US Letter 8 50 in x 11 00 in t e Orientation Scale hE xD e Set the paper size for a document e Resize a document e Specify the document orientation 9 3 Print dialog box Use the Print dialog box to modify print settings for the document that you are printing The options that appear depend on the panel that you selected To use the Print dialog box open the document that you want to print click File and then click Print o Printer Deskjet i O Presets Standard a 3 Copies amp Pages iz Copies 1 Collated Pages All Ofrom 1 to 1 O OQ oO Q 9 7 Preview Save As PDF Fax Cancel Print 1 Printer Select the printer 2 Presets Select a group of saved print options 47 HP Deskjet 3840 series printer User s Guide 3 Panel Menu Toggle among print setting panels an application specific panel and a summary of print settings for the document Open MacHelp Preview View an online preview of the printed document Save as PDF Save a copy of the document in Adobe PDF format NO On fF Fax Click to send the document as a fax Note The Fax option is available in Mac OS X 10 3 and later only 8 Cancel Close the Print dialog box without printing the document 9 Print Print the document 9 4 M
18. 4 12 sheets Asia Pacific C7917A A4 12 sheets Japan HP Iron On Transfers for Dark Fabric C1974A 6 sheets HP Matte Photo and Project Paper Q5499A Letter 50 sets 13 2 USB cables Note The availability of supplies varies by country region C6518A HP USB A B 2 M cable 86 HP Deskjet 3840 series printer User s Guide Index acknowledgements aligning print cartridges borderless photos border appears buttons Power Print Cancel cleaning print cartridges manually collated copies color calibration color options contrast enhancement conventions digital flash digital photographs energy consumption environmental statement error messages In tray index cards ink backup mode 87 HP Deskjet 3840 series printer User s Guide ink removing ink from skin and clothing layout panel light flashing power maintenance manually cleaning the print cartridges printer tools maximum dpi notices orientation Out tray page order paper jam paper supplies paper trays In tray Out tray photo print cartridge photographs digital photos 4800 x 1200 optimized dpi printing black and white borderless photos color options enhancing 88 HP Deskjet 3840 series printer User s Guide large photos with a border maximum dpi small photos with a border storing photo paper photos printing Power button Print Cancel button print cartridges aligning black print cartridge calibrating cleaning automatically
19. 840 series printer User s Guide e Verify that the labels are not sticky wrinkled or pulling away from the protective backing Do not exceed the In tray capacity Up to 20 sheets of labels use only letter size or A4 size sheets Preparing to print 1 Raise the printer cover Slide the paper guide to the left Raise the Out tray Fan the edges of the label sheets to separate them and then align the edges a fk WwW N Place the label sheets with the side to be printed on facing down in the In tray and then push the sheets into the printer until they stop 6 Lower the Out tray 7 Slide the paper guide firmly against the edge of the sheets 8 Lower the printer cover Printing 1 If necessary open the Page Setup dialog box and set the paper size and orientation options 2 Open the Print dialog box 3 Select the Paper Type Quality panel and then specify the following settings Paper Type The appropriate paper type e Print Quality Normal Best or Maximum dpi 4 Select any other print settings that you want and then click Print 36 HP Deskjet 3840 series printer User s Guide 7 9 Index cards and other small media Guidelines e Use only cards and small media that meet the printer s paper size specifications For specifications see the reference guide that came with the printer Do not exceed the In tray capacity Up to 30 cards Preparing to print 1 Raise the printer cover 2 Slide
20. A Letter 50 sheets U S Q5437A A4 25 sheets Europe Q7897A A4 50 sheets Europe C6765A A4 20 sheets Asia Pacific C7898A A4 20 sheets Japan HP Premium Photo Paper Glossy Q5477A 4x6 in 60 sheets U S Q5477A 5x7 in 20 sheets U S Q5479A 10x15 cm 20 sheets Europe Q5480A 13x18 cm 20 sheets Europe C6039A Letter 15 sheets U S C6979A Letter 50 sheets U S 83 HP Deskjet 3840 series printer User s Guide Q5494A Letter 100 sheets U S Q5447A Letter 120 sheets U S C6039AC Letter 15 sheets Canada C6979AC Letter 50 sheets Canada Q2519A A4 20 sheets Europe C7040A A4 50 sheets Europe HP Premium Photo Paper Glossy with tear off tab Q1988A 4x6 in 20 sheets U S Q1989A 4x6 in 60 sheets U S Q1990A 4x6 in 100 sheets U S Q1988AC 4x6 in 20 sheets Canada Q1989AC 4x6 in 60 sheets Canada Q1991A 10x15 cm 20 sheets Europe Q1992A 10x15 cm 60 sheets Europe HP Premium Photo Paper Matte with tear off tab Q5435A 4x6 in 60 sheets U S Q5436A 10x15 cm 20 sheets Europe HP Premium Photo Paper Matte Q1993A Letter 15 sheets U S Q1994A Letter 50 sheets U S Q5433A A4 20 sheets Europe C5434A A4 50 sheets Europe HP Premium High Gloss Film Q1973A Letter 20 sheets U S C3836A Letter 50 sheets U S C3836AC Letter 50 sheets Canada Q1981A Letter 20 sheets Europe C3837A Letter 50 sheets Europe Q1958A A4 10 sheets Japan 84 HP Deskjet 3840
21. Applications then click Utilities and then double click Print Center 2 Select the printer that you want to delete 3 Click Delete 9 6 Viewing and changing the status of a print job Mac OS X 10 3 and later View the status of a document as it is printing by clicking on the printer s icon in the Dock 52 HP Deskjet 3840 series printer User s Guide eee 9 Q 3 i Start Jobs Utility Netscape com a a a Status Name Printing Netscape com Click a print job to select it and then use the buttons to manage the print job as appropriate e Delete Cancels the selected print job e Hold Pauses the selected print job e Resume Restarts a paused print job Stop Jobs Pauses all print jobs in the print queue 9 7 Viewing and changing the status of a print job Mac OS X 10 2 and earlier When printing a document use Print Center to see the status of the document as it is printing Follow these steps to check the status of a print job 1 In Finder click Applications then click Utilities and then double click Print Center 2 Click the printer name The print queue appears 53 HP Deskjet 3840 series printer User s Guide eee deskjet fr 2 Stop Jobs ry PPIe Printing ee eee ee 8 8 8 8 8 Status iss Name Priming Apple 3 Click a print job to select it Use the buttons to manage the print job as desired Delete Cancels the selected print job Hold Pauses
22. HP Deskjet 3840 series printer User s Guide 1 HP Deskjet 3840 series printer To find an answer to a question select one of the following topics Notices Special features Getting started Connecting to the printer Printing photos Printing other documents Printing tips Printer software Maintenance Troubleshooting Specifications Supplies HP Deskjet 3840 series printer User s Guide 2 Notices e Notices and acknowledgements e Terms and conventions 2 1 Notices and acknowledgements Hewlett Packard company notices Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Acknowledgements Apple the Apple logo AppleTalk ColorSync the ColorSync logo Finder Mac Macintosh MacOS Powerbook Power Macintosh and Quickdraw are trademarks of Apple Computer Inc registered in the U S and other countries TrueType is a U S trademark of Apple Computer Inc Adobe and Acrobat are trademarks of Adobe Systems Incorporated 2004 Copyright Hewlett Packard Development Company
23. Reprint the photograph If colors are still tinted or incorrect align the print cartridges 71 HP Deskjet 3840 series printer User s Guide 11 7 Borderless printing problems Guidelines When printing borderless printouts follow these guidelines e Open the file in a software application and assign the image size Ensure that the size corresponds to the paper size on which you want to print the image e Verify that the paper size that is specified in the Page Setup dialog box matches the size of the paper that is loaded in the paper tray e Select the appropriate paper type in the Paper Type Quality panel e Do not print borderless documents in ink backup mode Always have two print cartridges installed in the printer Part of the photograph is faded The following conditions can create fading Fading occurs on the edges of a printout Verify that photo paper is not curled If the photo paper is curled place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat If the problem persists then use photo paper that is not curled For instructions about preventing photo paper from curling see the photo paper storage page 72 HP Deskjet 3840 series printer User s Guide Fading occurs near the edges of a printout Install a photo print cartridge in the printer Streaks appear in a light portion of a printout Install a photo print cartridge in the printer
24. The HP Inkjet Toolbox appears Mac OS X version 10 3 1 In the Apple menu click System Preferences 2 In the System Preferences dialog box click Print amp Fax 3 Click the Set Up Printers button The Printer List dialog appears 4 Select the printer and then click Utility The HP Inkjet Toolbox appears 64 HP Deskjet 3840 series printer User s Guide HP Inkjet Toolbox panels 0900 HP Inkjet Toolbox If your printed output is streaked like the example on the left the print cartridges need to be cleaned This takes about one minute and uses one sheet of paper Cick Giean to clean the print cartridges now Select the appropriate panel to view HP Inkjet Toolbox options WOW Prints a sample page to view the output quality of the printer Test Prints a test page to confirm communication with printer Clean Cleans the print cartridges Ink Level Provides estimated ink levels Calibrate Calibrates the print cartridges Calibrate Color Adjusts color to correct problems with tint Supplies Provides print cartridge selection numbers Support Provides access to the HP Web site where you can find support for the printer and information about HP products and supplies Register Accesses the HP Web site to register the printer 65 HP Deskjet 3840 series printer User s Guide 11 Troubleshooting e Printer is not printing e Paper jam e Paper problems e Print quality is poor e Document is misprinted
25. Type Quality panel and then specify the following settings e Paper Type The appropriate paper type e Print Quality Normal Best or Maximum dpi 4 Select any other print settings that you want and then click Print 7 7 Transparencies Guidelines e For great results use HP Premium Inkjet Transparency Film e Do not exceed the In tray capacity Up to 30 transparencies 34 HP Deskjet 3840 series printer User s Guide Preparing to print 1 Raise the printer cover 2 Slide the paper guide to the left 3 Raise the Out tray 4 Place the transparencies with the side to be printed on facing down and the adhesive strip facing up and toward the printer in the In tray 5 Carefully push the transparencies into the printer until they stop so that none of the adhesive strips catch on one another 6 Lower the Out tray 7 Slide the paper guide firmly against the edge of transparencies 8 Lower the printer cover Printing 1 If necessary open the Page Setup dialog box and set the paper size and orientation options 2 Open the Print dialog box 3 Select the Paper Type Quality panel and then specify the following settings e Paper Type The appropriate paper type e Print Quality Normal or Best 4 Select any other print settings that you want and then click Print 7 8 Labels Guidelines e Use only labels that are designed specifically for inkjet printers e Use only full sheets of labels 35 HP Deskjet 3
26. anaging the printer Mac OS X 10 3 and later Use Printer List to manage the printer Managing the printer includes the following tasks e Adding a printer e Setting a default printer e Deleting a printer Opening Printer List Follow these steps to open Printer List 1 In the Apple menu click System Preferences 2 In the System Preferences dialog box click Print amp Fax 48 HP Deskjet 3840 series printer User s Guide e800 Print amp Fax Aae A Show aul Displays Seeed Network Startup Disk Selected printer in Print Dialog deskjet B Default paper size in Page Setup US Letter i C Share my printers with other computers M d Click the lock to prevent further changes 3 Click the Set Up Printers button Printer List appears 868 Printer List 3 SoY Make Default Add Delete Utility ColorSyr Show inf In Menu Nae Status King Host v S deskjet hp deskjet Adding a printer Follow these steps to add a printer to your computer 1 Open Printer List 2 Click Add The Add Printer List dialog box appears 49 HP Deskjet 3840 series printer User s Guide Printer Model hp inkjet iy 2 Searching for new drivers 3 Select USB 4 Select the printer name from the printer list 5 Click Add Setting a default printer Follow these steps to set the printer as the computer s default printer 1 Open Printer List 2 Click the printer name 3 Select the printer
27. aper from curling see the photo paper storage instructions e Do not exceed the In tray capacity Up to 30 sheets Preparing to print 4 Raise the printer cover Slide the paper guide to the left 2 3 Raise the Out tray 4 Place the photo paper with the side to be printed on facing down in the In tray and then push the paper into the printer until the paper stops 5 Lower the Out tray 6 Slide the paper guide firmly against the edge of the paper 7 Lower the printer cover Printing 1 Open the Page Setup dialog box and then select the following settings e Paper Size The appropriate paper size 26 HP Deskjet 3840 series printer User s Guide e Orientation The appropriate orientation 2 Click OK 3 Open the Print dialog box 4 Select the Paper Type Quality panel and then select the following settings e Paper Type Select Photo paper and then click the appropriate photo paper type e Print Quality Best or Maximum dpi 5 If you want to use them set the HP digital photography options 6 Select any other print settings that you want and then click Print 27 HP Deskjet 3840 series printer User s Guide 7 Printing other documents DO amp E mail Letters Documents Envelopes oS Brochures Greeting cards Transparencies Labels Index cards lron on Transfers Printing tips Minimize your cost and effort while maximizing the quality of your printouts using these printing tips
28. creen instructions 10 4 Automatically cleaning print cartridges If your printed pages are missing lines or dots or if they contain ink streaks the print cartridges might be low on ink or might need to be cleaned If the print cartridges are not low on ink follow these steps to clean the print cartridges automatically 1 Open the HP Inkjet Toolbox 2 Select the Clean panel 3 Click the Clean button and then follow the onscreen instructions Caution Clean print cartridges only when necessary Unnecessary cleaning wastes ink and shortens the life of the cartridge 59 HP Deskjet 3840 series printer User s Guide 10 5 Manually cleaning print cartridges If the printer is used in a dusty environment a small amount of debris might accumulate inside the case This debris can include dust hair or carpet or clothing fibers When debris gets on the print cartridges and cradle ink streaks and smudges might appear on printed pages Ink streaking is easily corrected by manually cleaning the cartridges and cradle Gathering cleaning supplies You will need the following items to clean the print cartridges and cradle Distilled water e Cotton swabs or other soft lint free material that will not stick to the cartridges Be careful not to get ink on your hands or clothing as you clean Preparing to clean 1 Press the Power button to turn on the printer and then raise the printer cover The cradle moves to the center of the printe
29. e 11 2 Paper jam Follow each of these steps until the paper jam is cleared 1 Press the Power button to turn off the printer 2 Disconnect the power cable and the USB cable from the rear of the printer 3 Remove the paper from the In tray 4 If you are printing labels verify that a label did not become detached from the label sheet while passing through the printer 5 Remove the rear access door Press the handle to the right and then pull out the door 6 Remove the paper jam from the back of the printer and then replace the rear access door 67 HP Deskjet 3840 series printer User s Guide 7 Reload paper in the In tray 8 Reconnect the power cord and USB cable 9 Press the Power button to turn on the printer 10 Reprint the document 11 3 Paper problems Printer prints on multiple sheets at once Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight Use paper that meets the recommended paper weight For paper weight specifications see the reference guide that came with the printer Paper is loaded improperly The printer might print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer Reload paper into the paper tray pushing the paper until you feel resistance The printer also might print on multiple sheets if different paper types are loaded in the printer For example photo paper
30. e from recycled HP print cartridge materials include automobile parts trays used in microchip fabrication processes copper wire steel plates and the precious materials used in electronics Depending on the model HP is able to recycle up to 65 of the print cartridge by weight The remaining parts that cannot be recycled ink foam and composite parts are disposed of in an environmentally responsible manner 80 HP Deskjet 3840 series printer User s Guide 13 Supplies e Paper e USB cables e Print cartridges Note The availability of supplies and accessories varies by country region 13 1 Paper supplies This list is subject to change For an updated list go to HP customer support at www hp com support Note The availability of supplies varies by country region HP Bright White Inkjet Paper HPB250 Letter 250 sheets HPB1124 Letter 500 sheets C5977B A4 250 sheets C1825A A4 500 sheets Europe Asia HP Premium Paper 51634Y Letter 200 sheets 51634Z A4 200 sheets HP Brochure amp Flyer Paper Matte C5445A Letter 100 sheets HP Brochure amp Flyer Paper Gloss C6817A Letter 50 sheets C6818A A4 50 sheets HP Tri Fold Brochure Paper Gloss C7020A Letter 100 sheets Q2525A A4 50 sheets 81 HP Deskjet 3840 series printer User s Guide HP Tri Fold Brochure Paper Matte Q5543A Letter 100 sheets HP Premium Inkjet Transparency Film C3828A Letter 20 sheets C3834A Letter 50 sheets C3832A A4 20 sheet
31. es panel If a print cartridge runs out of ink the printer can operate in the ink backup mode For information about installing a print cartridge see the print cartridge installation page Ink back up mode The printer can operate with only one print cartridge installed For more information see the ink back up mode page Installation Instructions To install a print cartridge 1 Press the Power button to turn on the printer 2 Open the printer cover The cradle moves to the center of the printer 3 Push down on the print cartridge and slide it out of the print cartridge cradle 56 HP Deskjet 3840 series printer User s Guide 1 Press the Power button 2 Lift the printer cover 3 Push down on the print cartridge 4 Slide the print cartridge out of the cradle 4 Remove the replacement print cartridge from its packaging and carefully remove the plastic tape Hold the print cartridge so that the copper strip is on the bottom and facing toward the printer 1 Remove plastic tape A Caution Do not touch the print cartridge ink nozzles or copper contacts Touching these parts will result in clogs ink failure and bad electrical connections Do not remove the copper strips They are required electrical contacts 57 HP Deskjet 3840 series printer User s Guide C3 1 Ink nozzles 2 Copper contacts 5 Slide the print cartridge firmly into the cradle at a slight upward angle until you feel resistance
32. eskjet 3840 series printer User s Guide 11 9 Document prints slowly Several variables can slow the printer s performance Multiple software applications are open The computer does not have sufficient resources for the printer to print at its optimum speed To increase printer speed close all unnecessary software programs when printing Complex documents graphics or photographs are printing Documents containing graphics or photographs print slower than text documents Best or Maximum dpi print mode is selected The printer prints slower when Best or Maximum dpi is selected as the print quality To increase the printer speed select a different print quality mode Printer driver is outdated An outdated printer driver may be installed For information about updating the printer driver visit the HP Web site at www hp com support Printer is in ink backup mode The printer might print more slowly if it is in ink backup mode To increase the print speed use two print cartridges in the printer Computer does not meet system requirements If your computer does not have enough RAM or does not have a large amount of free space on the hard drive then the printer processing time will be longer 1 Verify that the computer hard disk space RAM and processor speed meet the system requirements For the system requirements see the reference guide that came with the printer 2 Make space available on the hard drive by deleti
33. ght be out of ink Replace one or both empty print cartridges 69 HP Deskjet 3840 series printer User s Guide 11 5 Document is misprinted Text and images are misaligned If the text and images on your printouts are misaligned then align the print cartridges Document is printed off center or at an angle 1 Verify that only one type of paper is placed in the In tray and that the paper has been placed in the In tray correctly 2 Verify that the paper guide fits firmly against the edge of the paper 3 Reprint the document Envelope is printed at an angle 1 Slide the flap inside the envelope before loading it in the In tray 2 Confirm that the paper guide fits firmly against the edge of the envelope 3 Reprint the envelope Parts of the document are missing or printed in the wrong place 1 Open the Page Setup dialog box and verify the following settings e Paper Size The appropriate paper size e Scale Select to scale text and graphics to fit on the paper e Orientation Verify the appropriate orientation 2 If you are using OS X Classic open the Print dialog box 3 Select the Layout panel 4 For Pages per Sheet click 1 Printout does not reflect selected print settings Some software applications allow you to set certain print settings The software application s print settings might differ from the printer settings that you specified in the Print or Page Setup dialog boxes Change the appropriate print setti
34. gs Paper Type Select Photo paper and then click the appropriate photo paper type e Print Quality Best or Maximum dpi If you want to use them set the HP digital photography options Select any other print settings that you want and then click Print When you print on 4 x 6 inch photo paper with tear off tabs the printout is completely borderless after the tear off strip is removed 23 HP Deskjet 3840 series printer User s Guide When you print on 4 x 6 inch photo paper without tear off tabs the printout is borderless on three sides and has a border on the bottom 6 10 Small photos with a white border Guidelines e For high quality results use a photo print cartridge in combination with the tri color print cartridge e For maximum fade resistance use HP Premium Plus Photo Paper and install a photo print cartridge in the printer To learn how to use the photo printing features see the photo enhancing page e Use HP Everyday Photo Paper Semi gloss to save money and ink when printing photos Verify that the photo paper that you are using is flat For information about preventing photo paper from curling see the photo paper storage instructions e Do not exceed the In tray capacity Up to 30 sheets 24 HP Deskjet 3840 series printer User s Guide Preparing to print 1 5 Raise the printer cover 2 Slide the paper guide to the left 3 4 Place the photo paper with the side to be prin
35. log box 3 Select the Paper Type Quality panel and then specify the following settings Paper Type The appropriate paper type Consult the instructions that came with your iron on transfer paper Print Quality Normal Best or Maximum dpi 38 HP Deskjet 3840 series printer User s Guide 4 Select any other print settings that you want and then click Print 39 HP Deskjet 3840 series printer User s Guide 8 Printing tips Save time e Print in reverse page order e Print collated copies Save money Print multiple pages on a single sheet of paper e Use HP Everyday Photo Paper Semi gloss to save money and ink when printing photos Enhance the quality of printouts e Select the correct paper type e Select the correct print quality e Resize the document as needed 8 1 Setting the page order Setting the page order determines the order in which your document will be printed Frequently it is convenient to have the first page of a document printed last so that the complete document is lying face up in the Out tray Follow these steps to set the page order 1 Open the Print dialog box 2 Select the Paper Handling panel Printer Deskjet w Presets Standard is Paper Handling wy ss sac O Odd numbered pages O Even numbered pages 2 Preview Save As PDF Fax Cancel rine 3 Do one of the following actions e Select the Reverse Page Order check box to print the first
36. ls have been designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools High priority parts have been designed to gain access to quickly for efficient disassembly and repair Printer packaging The packaging materials for this printer have been selected to provide maximum protection for the least cost possible while attempting to minimize environmental impact and facilitate recycling The rugged design of the HP Deskjet printer assists in minimizing both packaging materials and damage rates 78 HP Deskjet 3840 series printer User s Guide Plastic parts All major plastics and plastic parts are marked according to international standards All plastic parts used in the printer housing and chassis are technically recyclable and all use a single polymer Product longevity To ensure the longevity of your HP Deskjet printer HP provides the following e Extended warranty Details can be found in the reference guide that came with your printer Product take back To return this product to HP at the end of its useful life go to www hp com recycle To return empty print cartridges to HP see print cartridge recovery Note The extended warranty and product take back options are not available in all countries regions Energy consumption Energy consumption in standby mode See the reference guide for energy consumption specifications Energy consumption in off mode When the
37. might be mixed with plain paper Empty the paper tray and load only the paper type that is appropriate for the document that you are printing Other paper problems e For information about clearing a paper jam see the paper jam page e If an out of paper message appears see the error messages page 68 HP Deskjet 3840 series printer User s Guide 11 4 Print quality is poor Streaks and missing lines If your printed pages are missing lines or dots or if streaks appear the print cartridges might be low on ink or might need to be cleaned Print is faded e Verify that neither of the print cartridges is low on ink If a print cartridge is low on ink consider replacing the print cartridge when the print quality lessens If the print cartridge is not low on ink clean the print cartridge e Verify that a black print cartridge is installed If the black text and images on your printouts are faded you might be printing with only the tri color print cartridge Insert a black print cartridge in addition to the tri color print cartridge for optimal black print quality e Verify that the protective piece of plastic tape has been removed from the print cartridges 1 Plastic tape e Consider selecting a higher print quality Blank pages print e The protective piece of plastic tape might still be attached to the print cartridges Verify that the plastic tape has been removed from the print cartridges The print cartridges mi
38. n see the print cartridge installation page Using the photo print cartridge Follow these steps to print in the six ink color print mode 1 Open the Print dialog box 2 Select the Paper Type Quality panel 3 Select the appropriate photo paper type from the Paper Type drop down list 4 Select one of the following print quality modes from the Quality drop down list e Normal e Best e Maximum dpi 5 Select any other print settings that you want and then click Print Storing the photo print cartridge To maintain the health of the print cartridge follow the print cartridge storage guidelines 6 5 Using color options Adjusting the color options causes the printed colors to differ from the colors that appear on your computer monitor 19 HP Deskjet 3840 series printer User s Guide Follow these steps to set color options 1 Open the Print dialog box 2 Select the Paper Type Quality panel 3 Verify that ColorSmart sRGB is selected in the Color drop down list 4 Click the Color Options tab Printer f Deskjet is Presets Standard Ww f Paper Type Quality rH Paper i Golor Options Digital Photo ink BUU oin ape W l rm MNS Darker Lighter Color Tone O SS Cooler Wirmer 2 Preview Save As PDF Fax Cancel Prini 5 Adjust the Saturation Brightness and Color Tone to affect how overall colors are printed 6 Select any other print settings that you want and the
39. n click Print 6 6 Printing black and white photos You can perform the following tasks with the printer Print a black and white photo e Print a color photo in black and white Printing a black and white photo To print a photo that is already black and white simply follow the instructions for the type and size of photo that you want to print 20 HP Deskjet 3840 series printer User s Guide Printing a color photo in black and white Follow these steps to print a color photo in black and white 1 Open the Print dialog box 2 Select the Paper Type Quality panel Printer Deskjet iz Presets Standard Paper Type Quality w F Paper Color Options Digital Photo ink gt Paper Type HP Everyday Photo Pap F Quality _Normal Color Grayscale ccs IRN f 7 s p 2 Preview C Save As POF C Fax Cancel Prine 3 In the Color drop down list click Grayscale 4 Select any other print settings that you want and then click Print 6 7 Storing and handling photo paper Follow these instructions to maintain the quality of your HP brand photo paper Storage Keep unused photo paper in a resealable plastic bag in the box in which it was originally packaged Store the packaged photo paper on a flat surface in a cool place e When you are ready to print remove only the paper that you plan to use immediately from the plastic bag When you have finished printing return any
40. ng down in the In tray and then push the paper into the printer until it stops 5 Lower the Out tray 6 Slide the paper guide firmly against the edge of the paper 7 Lower the printer cover Printing 1 If necessary open the Page Setup dialog box and set the paper size and orientation options 2 Open the Print dialog box 3 Select the Paper Type Quality panel and then specify the following settings e Paper Type The appropriate paper type e Print Quality Normal Best or Maximum dpi 4 Select any other print settings that you want and then click Print 7 6 Greeting cards Guidelines e Unfold prefolded cards and then place them in the In tray e For great results use HP Greeting Card Paper Do not exceed the In tray capacity Up to 20 cards 33 HP Deskjet 3840 series printer User s Guide Preparing to print 1 Raise the printer cover Slide the paper guide to the left Raise the Out tray Fan the edges of the greeting cards to separate them and then align the edges oa fF WwW ND Place the greeting cards with the side to be printed on facing down in the In tray and then push the cards into the printer until they stop 6 Lower the Out tray 7 Slide the paper guide firmly against the edge of the cards 8 Lower the printer cover Printing 1 If necessary open the Page Setup dialog box and set the paper size and orientation options 2 Open the Print dialog box 3 Select the Paper
41. ng unneeded files 11 10 Error messages Follow the appropriate steps for the condition that exists 76 HP Deskjet 3840 series printer User s Guide Out of paper message Follow the appropriate steps for the condition that exists If the In tray is loaded 1 Verify the following e Asufficient amount of paper is loaded in the paper tray at least ten sheets e The In tray is not overly full The paper stack is touching the back of the In tray 2 Slide the paper guide so that it fits firmly against the edge of the paper If the In tray is empty 1 Load paper in the In tray 2 Push the paper forward until it stops 3 Slide the paper guide so that it fits firmly against the edge of the paper The error message There was an error writing to USB port appears The printer might not be receiving correct data from another USB device or USB hub Connect the printer directly to the USB port on the computer The error message two way communication cannot be established or printer not responding appears The printer might not be able to communicate with the computer if the USB cable is too long If you receive this error message ensure the USB cable is not greater than five meters approximately 16 feet 5 inches in length Connect the printer directly to the USB port on the computer and not to a USB hub An error message appears while the Power light is flashing Read the error message explaining the problem and its sol
42. ngle sheet of paper The printer software automatically resizes the document text and images to fit on the printed page 41 HP Deskjet 3840 series printer User s Guide Follow these steps to print multiple pages on a single sheet of paper 1 Open the Print dialog box 2 Select the Layout panel Printer Deskjet Presets Standard Layout 456 789 Preview Save As PDF Fax CCancel Grin 3 In the Pages per Sheet menu select the number of pages that you want to appear on each sheet of paper 4 For Layout Direction select the option for how you want the multiple pages arranged on a single sheet of paper 5 If you want a border to appear around each page image that is printed on the sheet of paper select the border that you want from the Border menu 6 Select any other print settings that you want and then click Print 8 4 Selecting a paper type When printing a higher quality printout it is recommended that you select a specific paper type Follow these steps to select a specific paper type 1 Open the Print dialog box 2 Select the Paper Type Quality panel 42 HP Deskjet 3840 series printer User s Guide Printer Deskjet E Presets Standard ic Paper Type Quality Paper Color Options Digital Photo ink a Pacer tie ire Pte Par E Type HP Everyday Photo Pap Quality Normal Color Colorsmart sace FA D Cre
43. ngs within the software application to match the settings on the Print or Page Setup dialog boxes 70 HP Deskjet 3840 series printer User s Guide 11 6 Photos are not printing correctly Check the paper tray 1 Place the photo paper in the In tray with the side to be printed on facing down 2 Slide the paper forward until it stops 3 Slide the paper guide firmly against the edge of the paper Check the printer settings 1 Open the Page Setup dialog box and verify the following settings Pao Sar Sd Paper Size The appropriate paper size Page Attributes Orientation The appropriate orientation 2 Open the Print dialog box and verify the following settings Paper Type The appropriate photo paper type Paper Type Quality Quality Best or Maximum dpi Colors are tinted or incorrect If colors in photographs appear tinted or incorrect follow these steps 1 2 3 Align the print cartridges Reprint the photograph If colors are still tinted or incorrect calibrate the color A photo print cartridge must be installed for color calibration 4 Reprint the photograph If colors are still tinted or incorrect then open the Print dialog box select the Paper Type Quality panel select the Color Options and then take one of the following actions e If the colors are too yellow move the Color Tone slider towards Cooler If the colors are too blue move the Color Tone slider towards Warmer 6
44. nk level indicator Know the approximate ink level of each print cartridge with the onscreen ink level indicator Compact Small lightweight and easy to set up store or carry Quality Built to give you the best results for your printing needs HP Deskjet 3840 series printer User s Guide 4 Getting started For an overview of the printer features see the printer features page Click the appropriate topic for a description of a printer feature e Buttons and light e Paper trays e Print cartridges e Ink backup mode 4 1 Printer features The HP printer has several features to make printing easier and more efficient 1 Buttons and light 2 Paper trays HP Deskjet 3840 series printer User s Guide 1 Print cartridges 2 Ink backup mode 1 USB port 4 2 Buttons and light Use the printer buttons to turn the printer on and off and to cancel a print job HP Deskjet 3840 series printer User s Guide 1 Power button and light 2 Print Cancel button Power button and light The Power button turns the printer on and off After you press the Power button a few seconds might elapse before the printer turns on The light on the Power button gives you visual cues about the status of the printer When the Power light is on and not flashing the printer is either printing or ready to print When the Power light is flashing the printer cover is open or a problem might exist Caution Always use the Power but
45. printer is off an amount of energy is still being consumed Energy consumption can be prevented by turning the printer power off then disconnecting the end of the printer power cord from the electrical source 12 3 Print cartridge recovery Customers interested in recycling their genuine HP print cartridges can participate in HP s Planet Partner s Program for inkjet cartridges HP offers this program in more countries regions than any other inkjet cartridge manufacturer in the world This program is provided as a free service to HP customers as an environmentally sound solution for these products at end of life To participate simply follow the directions provided on the HP Web site at this address www hp com recycle This service is not available in all countries regions Customers may be asked for their name phone number and address Because HP s unique recycling processes are very sensitive to material contamination we cannot take back and recycle cartridges from other manufacturers The end products of the recycling process are used in the manufacture of new products and HP must ensure the composition of the material is consistent To do that we recycle only HP original cartridges This program does not extend to refilled cartridges 79 HP Deskjet 3840 series printer User s Guide Returned cartridges are separated for purification into raw materials for use in other industries to manufacture new products Examples of products mad
46. r 2 Disconnect the power cord from the back of the printer 3 Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up 1 Nozzle plate A Caution Do not leave the print cartridges outside the printer for more than 30 minutes Cleaning instructions 1 Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab 60 HP Deskjet 3840 series printer User s Guide 2 Wipe the face and edges of the first print cartridge with the cotton swab A Caution Do not wipe the nozzle plate Touching the ink nozzles will result in clogs ink failure and bad electrical connections 1 Nozzle plate 2 Face and edges of print cartridge 3 Inspect the face and edges of the print cartridge for fibers Repeat steps 1 and 2 if fibers are still present 4 Repeat steps 1 through 3 for the second cartridge 5 Wipe the underside of the print cartridge cradle walls with clean moistened cotton swabs Repeat this process until no ink residue or dust appears on a clean swab 1 Print cartridge cradle 2 Print cartridge cradle walls 6 Insert the print cartridges in the printer and then close the printer cover 61 HP Deskjet 3840 series printer User s Guide 7 Connect the power cord to the back of the printer 8 Print a test page 9 Repeat the cleaning procedure if ink streaks continue to appear on printed pages 10 6 Printing a test page Follow
47. r D B 3 In the Paper Type drop down list click the appropriate paper type 4 Select any other print settings that you want and then click Print 8 5 Selecting a print quality Follow these steps to select a print quality from the printer software 1 Open the Print dialog box 2 Select the Paper Type Quality panel 43 HP Deskjet 3840 series printer User s Guide Printer Deskjet iy Presets Standard ics Paper Type Quality Paper Color Options Digital Photo ink Paper Type HP Everyday Photo Pap ow o A ow o A Color ColorSmart sRGB FS Preview Save As POF Fax Cancel Gin 3 Select one of the following from the Quality drop down list e FastDraft prints at the fastest printing speed e Fast Normal prints more quickly than the Normal mode and at a higher print quality than FastDraft e Normal provides the best balance between print quality and speed This is the appropriate setting for most documents e Best provides high quality printing Maximum dpi provides the highest quality printing but requires longer to print than Best 8 6 Resizing a document Use this feature to shrink or enlarge printed text and graphics without changing the paper size Follow these steps to shrink or enlarge text and graphics 1 Open the Page Setup dialog box 44 HP Deskjet 3840 series printer User s Guide Settings Page Attributes Es Format for
48. removed from the printer store them in a print cartridge protector or an airtight plastic container A print cartridge protector comes with the photo print cartridge If you store the print cartridge in an airtight plastic container make sure that the ink nozzles face down but are not in contact with the container Inserting the print cartridge into the print cartridge protector Slide the print cartridge at a slight angle into the protector and snap it securely in a place Removing the print cartridge from the print cartridge protector Press down and back on the top of the protector to release the cartridge Slide the cartridge out of the protector Caution Do not drop the print cartridge Dropping the print cartridge can damage it 63 HP Deskjet 3840 series printer User s Guide 10 10 Using the HP Inkjet Toolbox The HP Inkjet Toolbox contains tools to calibrate the printer clean the print cartridges print a test page and find Web site support information Displaying the HP Inkjet Toolbox Mac OS X version 10 1 x 1 Double click the OS X HD icon on the desktop 2 Double click Applications and then double click Utilities 3 Double click HP Printer Selector 4 Select the printer and then click Utilities The HP Inkjet Toolbox appears Mac OS X version 10 2 x 1 In Finder click Applications then click Utilities and then double click Print Center 2 Select the printer and then click Configure
49. rior of the printer 5 Lower the Out tray 6 Slide the paper guide firmly against the edge of the paper 7 Lower the printer cover Printing 1 If necessary open the Page Setup dialog box and set the paper size and orientation options 2 Open the Print dialog box 3 Select the Paper Type Quality panel and then specify the following settings e Paper Type The appropriate paper type e Print Quality Normal or Best 4 Select any other print settings that you want and then click Print 7 3 Documents Guidelines Do not exceed the In tray capacity Up to 100 sheets Preparing to print 1 Raise the printer cover 2 Slide the paper width guide to the left 30 HP Deskjet 3840 series printer User s Guide 3 Raise the Out tray 4 Place the paper with the side to be printed on facing down in the In tray and then push the paper into the printer until it stops 5 Lower the Out tray 6 Slide the paper guide firmly against the edge of the paper 7 Lower the printer cover Printing 1 If necessary open the Page Setup dialog box and set the paper size and orientation options 2 Open the Print dialog box 3 Select the Paper Type Quality panel and then specify the following settings Paper Type The appropriate paper type Print Quality Normal or Best 4 Select any other print settings that you want and then click Print 7 4 Envelopes Guidelines e Avoid using envelopes that have the following fea
50. s C3835A A4 50 sheets HP Premium Plus Photo Paper Glossy Q2502A 4x6 in 60 sheets U S Q2502AC 4x6 in 60 sheets Canada Q2503A 10x15 cm 20 sheets Europe Q2504A 10x15 cm 20 sheets Asia Pacific C6831A Letter 20 sheets U S Q1785A Letter 50 sheets U S Q5493A Letter 100 sheets U S C6831AC Letter 20 sheets Canada C6832A A4 20 sheets Europe Q1786A A4 50 sheets Europe Q1951A A4 20 sheets Asia Pacific Q1933A A4 20 sheets Japan HP Premium Plus Photo Paper with tear off tab Q1977A 4x6 in 20 sheets U S Q1978A 4x6 in 60 sheets U S Q5431A 4x6 in 100 sheets U S Q1977AC 4x6 in 20 sheets Canada Q1978AC 4x6 in 60 sheets Canada Q1979A 10x15 cm 20 sheets Europe Q1980A 10x15 cm 60 sheets Europe Q1952A 10x15 cm 20 sheets Asia Pacific 82 HP Deskjet 3840 series printer User s Guide Q1935A 10x15 cm 20 sheets Japan HP Premium Plus Photo Paper Matte Q2506A 4x6 in 60 sheets U S Q2507A 10x15 cm 20 sheets Europe Q2508A 10x15 cm 60 sheets Europe C6950A Letter 20 sheets U S Q5450A Letter 50 sheets U S C6950AC Letter 20 sheets Canada C6951A A4 20 sheets Europe Q1934A A4 20 sheets Japan HP Photo Paper Glossy with tear off tab C7890A 4x6 in 20 sheets North America C7893A 4x6 in 60 sheets North America Q7891A 10x15 cm 20 sheets Europe Q7894A 10x15 cm 60 sheets Europe HP Photo Paper Glossy C1846A Letter 25 sheets U S C7896
51. series printer User s Guide HP Everyday Photo Paper Semi gloss with tear off tab Q5440A 4x6 in 100 sheets U S Q5440AC 4x6 in 100 sheets Canada Q5441A 10x15 cm 100 sheets Europe Q5442A 10x15 cm 100 sheets Asia Pacific HP Everyday Photo Paper Semi gloss Q5498A Letter 25 sheets U S Q2509A Letter 100 sheets U S Q2509AC Letter 100 sheets Canada Q5451A A4 25 sheets Europe Q2510A A4 100 sheets Europe Q2511A A4 100 sheets Asia Pacific HP Advanced Photo Paper Glossy Q5461A 4x6 in 60 sheets U S Q5454A Letter 25 sheets U S Q5510A Letter 50 sheets U S HP Advanced Photo Paper Glossy with tear off tab Q5508A 4x6 in 20 sheets U S Q5509A 4x6 in 60 sheets U S HP Matte Greeting Cards White Quarter Fold C6042A A4 20 sheets Europe HP Matte Greeting Cards White Half Fold C7018A Letter 20 sheets U S HP Photo Greeting Cards Half Fold C6044A Letter 10 sheets U S C6045A A4 10 sheets Europe 85 HP Deskjet 3840 series printer User s Guide HP Textured Greeting Cards Ivory Half Fold C6828A 20 sheets HP Textured Greeting Cards Cream Half Fold C6829A 20 sheets HP Textured Greeting Cards White Half Fold C7019A 20 sheets HP Linen Greeting Cards White Half Fold C1788A 20 sheets HP Linen Greeting Cards Ivory Half Fold C1787A 20 sheets HP Iron On Transfers for white fabrics C6049A Letter 12 sheets U S C6050A A4 12 sheets Europe C6055A A
52. ted on facing down and the short Raise the Out tray edge pointing towards the printer in the right side of the In tray Push the paper into the printer until the paper stops Lower the Out tray 6 Slide the paper guide firmly against the edge of the paper 7 Lower the printer cover Printing 1 Open the Page Setup dialog box and then select the following settings e Paper Size The appropriate paper size e Orientation The appropriate orientation 2 Click OK Open the Print dialog box Select the Paper Type Quality panel and then select the following settings Paper Type Select Photo paper and then click the appropriate photo paper type e Print Quality Best or Maximum dpi If you want to use them set the HP digital photography options Select any other print settings that you want and then click Print 25 HP Deskjet 3840 series printer User s Guide 6 11 Large photos with a white border Guidelines e For high quality results use a photo print cartridge in combination with the tri color print cartridge e For maximum fade resistance use HP Premium Plus Photo Paper and install a photo print cartridge in the printer To learn how to use the photo printing features see the photo enhancing page e Use HP Everyday Photo Paper Semi gloss to save money and ink when printing photos Verify that the photo paper that you are using is flat For information about preventing photo p
53. the paper guide to the left 3 Raise the Out tray 4 Place the cards with the side to be printed on facing down and the short sides pointing towards the printer in the In tray and to the right Push the cards into the printer until they stop 5 Lower the Out tray 6 Slide the paper guide firmly against the edge of the cards 7 Lower the printer cover Printing 1 If necessary open the Page Setup dialog box and set the paper size and orientation options 2 Open the Print dialog box 3 Select the Paper Type Quality panel and then specify the following settings Paper Type The appropriate paper type Print Quality Normal Best or Maximum dpi 37 HP Deskjet 3840 series printer User s Guide 4 Select any other print settings that you want and then click Print 7 10 lron on transfers Guidelines e Use HP Iron on Transfers for great results Do not exceed the In tray capacity Up to 20 transfer papers Preparing to print 1 Raise the printer cover 2 Slide the paper guide to the left 3 Raise the Out tray 4 Place the iron on transfer paper with the side to be printed on facing down in the In tray and then push the paper into the printer until it stops 5 Lower the Out tray 6 Slide the paper guide firmly against the edge of the paper 7 Lower the printer cover Printing 1 If necessary open the Page Setup dialog box and set the paper size and orientation options 2 Open the Print dia
54. these steps to print a test page 1 Open the HP Inkjet Toolbox 2 Select the Test panel 3 Click the Print a test page button and then follow the onscreen instructions 10 7 View estimated ink levels Follow these steps to view the estimated ink levels of the print cartridges that are installed in the printer 1 Open the HP Inkjet Toolbox 2 Select the Ink Levels panel 10 8 Removing ink from skin and clothing Follow these instructions to remove ink from skin and clothing Wash the area with an abrasive soap White fabric Wash the fabric in cold water and use chlorine bleach Color fabric Wash the fabric in cold water and use sudsy ammonia Caution Always use cold water to remove ink from fabric Warm or hot water can set the ink into the fabric 10 9 Maintaining print cartridges The following tips will help maintain HP print cartridges and ensure consistent print quality Keep all print cartridges in their sealed packages until they are needed Print cartridges should be stored at room temperature 15 to 35 degrees C or 59 to 95 degrees F 62 HP Deskjet 3840 series printer User s Guide e Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer If the plastic tape has been removed from the print cartridge do not attempt to reattach it Reattaching the tape damages the print cartridge Storing print cartridges When print cartridges are
55. tion numbers see the reference guide that came with the printer HP Inkjet Toolbox Open the HP Inkjet Toolbox and then select the Supplies panel If a print cartridge runs out of ink the printer can operate in the ink backup mode For information about installing a print cartridge see the print cartridge installation page 13 HP Deskjet 3840 series printer User s Guide 4 5 Ink backup mode In the ink backup mode the printer operates by using only one print cartridge The ink backup mode is initiated when a print cartridge is removed from the print cartridge cradle For instructions about removing a print cartridge see the print cartridge installation page Ink backup mode output Printing in ink backup mode slows the printer and affects the quality of printouts Black print cartridge Colors are printed as grayscale Tri color print cartridge Colors print but black is grayed and is not a true black Photo print cartridge Colors are printed as grayscale Note Itis recommended that you do not use the photo print cartridge for ink backup mode Exiting ink backup mode Install two print cartridges in the printer to exit ink backup mode For instructions about installing a print cartridge see the print cartridge installation page 14 HP Deskjet 3840 series printer User s Guide 5 Connecting to the printer e USB 5 1 USB The printer connects to the computer with a universal serial bus USB cable
56. ton to turn the printer on and off Using a power strip a surge protector or a wall mounted switch to turn the printer on and off can cause printer failure Print Cancel button Pressing the Print Cancel button cancels the current print job 4 3 Paper trays The printer has a fold up paper tray that contains an In tray and an Out tray For information about the paper trays select one of the topics below e Unfolding the paper trays e In tray e Out tray e Folding the paper trays Unfolding the paper trays Follow these steps to unfold the paper trays 1 Raise the printer cover HP Deskjet 3840 series printer User s Guide 2 Lower the In tray 3 Lower the Out tray 4 Pull out the Out tray extension and then unfold the Out tray extension stop HP Deskjet 3840 series printer User s Guide In tray The In tray holds paper and other media to be printed 1 In tray Print on different sizes of media by sliding the paper guide to the right or to the left HP Deskjet 3840 series printer User s Guide 1 Press and slide the paper guide Out tray Printed pages are deposited in the Out tray 1 Out tray Raise the printer cover and the Out tray to load paper Lower the printer cover and the Out tray before printing To prevent paper from falling out of the tray pull out the Out tray extension and then unfold the Out tray extension stop 1 Out tray extension and Out tray extension stop
57. tures e Have clasps e Have thick irregular or curled edges e Are shiny or embossed e Are wrinkled torn or otherwise damaged Align the envelope edges before inserting them in the In tray Do not exceed the In tray capacity Up to 10 envelopes 31 HP Deskjet 3840 series printer User s Guide Preparing to print 1 Raise the printer cover 2 Slide the paper guide to the left 3 Raise the Out tray 4 Place the envelopes with the side to be printed on facing down and the flap to the left in the In tray and to the right Push the envelopes into the printer until they stop 5 Lower the Out tray 6 Slide the paper guide firmly against the edge of the envelopes 7 Lower the printer cover Printing 1 If necessary open the Page Setup dialog box and set the paper size and orientation options 2 Open the Print dialog box 3 Select the Paper Type Quality panel and then specify the following settings Paper Type The appropriate paper type e Print Quality Normal or Best 4 Select any other print settings that you want and then click Print 7 5 Brochures Guidelines e For great results use HP Brochure amp Flyer Paper Do not exceed the In tray capacity Up to 30 sheets 32 HP Deskjet 3840 series printer User s Guide Preparing to print 1 Raise the printer cover 2 Slide the paper width guide to the left 3 Raise the Out tray 4 Place brochure paper with the side to be printed on faci
58. ution For more information see Power light is flashing 11 11 If you continue to have problems If you continue to have problems after investigating the troubleshooting topics turn off your computer and then restart it If you still have problems after restarting your computer go to HP customer support at www hp com support 77 HP Deskjet 3840 series printer User s Guide 12 Specifications e Printer specifications e Environmental statement e Print cartridge recovery 12 1 Printer specifications See the reference guide that came with your printer for complete printer specifications including the following information Types sizes and weights of paper and other printing media that can be used with your printer e Print speeds and resolutions e Power requirements 12 2 Environmental statement Reduction and elimination Paper use The print cancel button allows the user to save paper by quickly canceling a print job as needed Also this equipment is suitable for using recycled paper in accordance with EN 12281 2002 Recycled paper All paper documentation for this printer is printed on recycled paper Ozone Ozone depleting chemicals such as CFCs have been eliminated from Hewlett Packard s manufacturing processes Recycling Design for recycling has been incorporated into this printer The number of materials has been kept to a minimum while ensuring proper functionality and reliability Dissimilar materia

HP hp deskjet series printer 3840 User's Manual

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