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HP D5100 User's Manual

1. the paper PS fi dos ar aa a Io zz gt 7 A 6 Lower the photo tray 10 HP Photosmart D5100 series Load the photo tray The photo tray supports the following media e 10x15 cm 4 x 6 inch photo paper with or without tab e 13x 18cm 5 x 7 inch photo paper e Index cards e Hagaki cards Follow the steps to load the photo tray 1 Press the output tray latch from below and lift upwards to separate the output tray from the photo tray 2 Remove any paper that is loaded in the photo tray Slide the paper width guide to the left until it stops 5 Load up to 20 sheets of photo paper into the photo tray with the side to be printed facing down Slide the paper in until it stops A PERA AA TERN MU Tu We F EX Note Align the paper to the right edge of the tray 6 Slide the paper width guide to fit close to the edges of the paper without bending the paper HP Photosmart D5100 series User Guide 11 Chapter 2 7 Lower the output tray to its original position The output tray latch clicks when the output tray is lowered completely 8 Press the Photo Tray button on the control panel Using print cartridges Your HP Photosmart D5100 series printer can print color and black and white photos HP provides different types of print cartridges so y
2. Memory cards CompactFlash Type and Il 50 HP Photosmart D5100 series continued Category Specifications Microdrive MultiMediaCard Secure Digital Memory Sticks xD Picture Card Memory card supported file formats Printing JPEG Uncompressed TIFF Saving All file formats Paper tray media sizes supported Paper tray capacity Main tray 7 6 x 12 7 cm to 21 6 x 35 6 cm 3 x 5 inch to 8 5 x 14 inch Photo tray 10 x 15 cm 4 x 6 inch 10 x 15 cm 4 x 6 inch with tab index cards and Hagaki Output tray All supported sizes Main tray 125 sheets of plain paper 15 envelopes 20 40 cards depending on thickness 20 sheets of labels 25 transparencies iron on transfers or photo paper Photo tray 25 sheets of photo paper Output tray 50 sheets of plain paper 10 cards or envelopes 25 sheets of labels or iron on transfers Power consumption Power requirements Environmental specifications Power off 2 13 W AC Printing 6 604 W AC Idle 2 28 W AC Input frequency 50 60 Hz 3Hz Input voltage 100 to 240 Vac 10 Recommended temperature range 15 30 C 59 86 F Maximum temperature range 10 35 C 50 95 F Storage temperature range 30 65 C 22 149 F Recommended humidity range 20 80 RH Maximum humidity range 15 80 RH HP Photosmart D5100 series User Guide 51 Chapter 9 continued Category Specifications Print cartridges 1 HP Bl
3. cccoocccoccccccncoccncocononcncncononononcnnnnos 21 Make the Bluetooth CONNectiON occoocccccccccocncocnconcnonononncoconncnnnnnncnnonnncnnnnnnos 21 Print photos from a Bluetooth device cooocccoccccocccconnconcnconnnonononononononos 21 PENE PAOLOS tom an RO dat dd eee a ee 21 A Print froma COMPUTO luis ai cio iii 23 Use creative options in the printer SOftWAre occoooccccccncoocnconcncoonononnncnnnonanononos 23 HP Photosmart Premier WiNGOWS ccccecccccseeeeceeeeeeeeeeeseeeeeseeeesaeeeesaaes 23 HP Photosmart Essential WiNdOwWS ccoooccccocccononcnncononcnnacnnnnancnnnnnnonos 23 HP Photosmart Sud Mae 22 ZI 24 FIP PAOLOSMan Share lada 24 View photos on your computer SCTO8N occocccccccnccccncnconnconcnoncnnnnnnnncnonnnoncnnnrnconnnnnos 24 Save your photos tO a COMpuUteT oocccocccoccnccccnconcncnonccncnnonononnnnnonnnnnnnnonnnnnnnnnnnnnnnos 25 5 Print on CDs and DVDs au A a 27 Create and print CD DVD labels oocooccccoccccconcconnncncnccocononcnononononnncnanonononononos 27 HP Pholosman Premier este ee u 27 HP Photosmart D5100 series User Guide 1 Fel RROTOS Mar LCA zur m do e a tal Shela ld ea E E 27 Using HP Photosmart Premier ru u n een nn 27 Prepare your printer to print on CDs and DVDS coocccncccccccnccccnconcncncnnconcncnncnnnnos 27 FINISARE ptos 28 Care and maintenance 31 Cleaning and maintaining the printer
4. Photo paper with tab 10 x 15 cm with 1 25 cm tab 4 x 6 inch with 0 5 inch tab Photo paper 13 x 18 cm 5 x 7 inch Photo paper 10 x 30 cm 4 x 12 inch panorama Photo cards 10 x 20 cm 4 x 8 inch Index cards 10 x 15 cm 4 x 6 inch Hagaki cards 10 0 x 14 8 cm 3 9 x 5 8 inch A6 cards 10 5 x 14 8 cm 4 1 x 5 8 inch L size cards 9 0 x 12 7 cm 3 5 x 5 inch L size cards with tab 9 0 x 12 7 cm with 1 25 cm tab 3 5 x 5 inch with 0 5 inch tab Supported sizes when printing from a computer 7 6 x 12 7 cm to 22 x 61 cm 3 x 5 inch to 8 5 x 24 inch Supported sizes when printing from the control panel Metric A6 A4 10 x 15 cm with and without tab Imperial 3 5 x 5 inch 4 x 6 inch with and without tab 4 x 12 inch 5 x 7 inch 8 x 10 inch 8 5 x 11 inch Other Hagaki and L size Media types supported Image file formats Paper plain inkjet photo and panoramic photo Envelopes Transparencies Labels Cards index greeting Hagaki A6 L size lron on transfers Avery C6611 and C6612 photo sticker paper 10 x 15 cm 4 x 6 inch 16 rectangular or oval stickers per page Printable CDs 120 mm and 80 mm Printable DVDs 120 mm and 80 mm JPEG Baseline TIFF 24 bit RGB uncompressed interleaved TIFF 24 bit YCbCr uncompressed interleaved TIFF 24 bit RGB packbits interleaved TIFF 8 bit gray uncompressed packbits TIFF 8 bit palette color uncompressed packbits TIFF 1 bit uncompressed packbits 1D Huffman
5. A Z media from the CD DVD holder Caution Do not touch the printed surface while removing the media from the CD DVD holder HP Photosmart D5100 series User Guide 29 Chapter 5 30 HP Photosmart D5100 series G Care and maintenance The HP Photosmart D5100 series printer requires very little maintenance Follow the guidelines in this chapter to extend the life span of the printer and printing supplies and to ensure that the photos you print are always of the highest quality Cleaning and maintaining the printer Keep the printer and print cartridges clean and well maintained using the simple procedures in this section Cleaning the exterior of the printer To clean the exterior of the printer 1 Turn off the printer and then disconnect the power cord from the back of the printer 2 Wipe the outside of the printer with a soft cloth that has been lightly moistened with water 3 Raise the main cover and wipe the area around the print cartridges with a soft cloth that has been lightly moistened with water Caution Do not use any type of cleaning solution Household cleaners and detergents may damage the printer finish Do not clean the interior of the printer Keep all fluids away from the interior Do not lubricate the metal rod on which the print cartridge cradle slides Noise is normal when the cradle moves back and forth Cleaning the print cartridges If you notice white lines or single color streaks on the photos you pr
6. e Return unused photo paper to its original packaging or in a resealable plastic bag Paper left in the printer or exposed to the environment may curl or yellow Handling photo paper e Always hold photo paper by the edges to avoid fingerprints e lf the photo paper has curled edges place it in its plastic storage bag and gently bend it in the opposite direction of the curl until the paper lies flat 34 HP Photosmart D5100 series 7 Troubleshooting The HP Photosmart D5100 series printer is designed to be reliable and easy to use This chapter answers frequently asked questions about using the printer It contains information about the following topics e Printer hardware problems e Printing problems e CD DVD printing problems e Bluetooth printing problems e Printer screen status indicators For troubleshooting information about software installation see the Quick Start booklet that came with the printer For troubleshooting information about using the printer software and printing from a computer see the HP Photosmart Printer Help For information about viewing the Printer Help see Welcome Printer hardware problems Before contacting HP Customer Care read this section for troubleshooting tips or go to the online support services at www hp com support EL Note When connecting the printer to a computer HP recommends using a USB Es cable of less than 10 feet 3 meters in length to minimize injected noise due to potential high
7. u0444440Rnenne nennen nennen nnenneennnnnn 31 Cleaning the exterior of the printer ccocococcococonnncconconoconcnnnononnconarinnnnnos 31 Cleaning the print cartridges 400444400B08nn nennen nnennn nenne nennen nennen nnnnennn 31 Manually cleaning the print cartridge contacts u022002200enn nennen 31 Updating Me SOMWAN Cs ansia E aac 32 Storing the printer and print cartridges ccccooccncocccnncnnonnnononnnnnnanononncnnnnnonennos 33 SIONES e e ae hee 33 Storing the print Cartnidges unseren ee 33 Maintaining the quality of photo PAper c ooccccccccccnccccnnoncncncncnonnnonnnnnnnnoncncnnnononons 33 Storing photo Paper sea 34 Handling Pnolo paper ae a eee 34 Troubleshooting mesitas een 35 Printer hardware problems u2240022000240000n0nnnnonnno nenn nenne nnne nenn san nnn nennen nen 35 PANINO PODIO Stata ia ld lada 36 CD DVD printing problems zaaien E ee eee ee 40 Bluetooth printing problems cococccoccccocncccncnnonononnononocnnnonannnnnnonannonanonannnnanenos 41 Printer screen status Indica Surtido 42 HP SUDDO este een 45 FIP SUDDOM BY DRONG nee een 45 FACING a Calla die 46 Return to HP repair service North America ONly ccccooccncocccnccoocconoccconanonnnnons 46 HP Quick Exchange Service Japan only u 2u00044s0 nenne nenn ennenn nenne nennen 46 Additional warranty ODIOS 2 se emailen 47 Specification S asna ee ee 49
8. SVStem Speciicallons ee 49 Printer specifications 2 325 a A de 50 10 AP Warran eiere ee A Bears 53 o en ee ee eat 55 HP Photosmart D5100 series 1 Welcome Thank you for purchasing an HP Photosmart D5100 series printer With your new photo printer you can print beautiful photos and save photos to your computer You can also print images directly on CDs and DVDs using the HP Photosmart D5100 series printer This guide primarily explains how to print photos from memory cards digital cameras Bluetooth devices and iPods To learn how to print from your computer install the HP Photosmart software and view the onscreen HP Photosmart Printer Help For an overview of using a computer and the printer together see Printing from a computer For information about installing the software see the Quick Start booklet The printer comes with the following documentation e Quick Start booklet The HP Photosmart D5100 series Quick Start booklet contains quick and easy instructions to help you set up the printer and print your first photo e User Guide The HP Photosmart D5100 series User Guide is the book you are reading This book describes the basic features of the printer explains how to print on plain paper photo paper CDs and DVDs In addition this book contains hardware troubleshooting information e HP Photosmart Printer Help The onscreen HP Photosmart Printer Help describes how to use the printer with a computer and contains
9. based on the cross marks in the pen icons For more information see Printer screen status indicators HP Photosmart D5100 series User Guide 39 Chapter 7 Print quality is poor Solution You may be printing in Ink backup Printing Mode The printer enters Ink backup Printing Mode when one of the print cartridges is missing Replace the missing print cartridge with a new one One of the print cartridges may be running out of ink Check the printer screen to see if crosses appear in the pen icons Low ink level is indicated by a single ink level bar If a print cartridge is running low on ink replace it For more information see Inserting and replacing the print cartridges Use photo paper designed for the printer For best results use HP paper You may be printing on the wrong side of the paper Make sure the paper is loaded with the side to be printed facing down You may have selected a low resolution setting on the digital camera Reduce the size of the image and try printing again For better results in the future set the digital camera to a higher photo resolution There may be a problem with a print cartridge Try the following Remove and then reinsert the print cartridges Run an automatic print cartridge cleaning procedure from the HP Photosmart Toolbox For more information see the HP Photosmart Printer Help Ifthis does not solve the problem try cleaning the copper colored contacts on the print cartri
10. BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES D Local law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMER
11. Panorama Create a single panoramic image from several images Create Create album pages cards labels posters banners and more Print Print your photos and frames from video in standard sizes or in index sheet format Share Send photos to family and friends without the bulky attachments e Shop Order online prints and gifts HP Photosmart Share HP Photosmart Share allows you to send photos to family and friends without bulky e mail attachments The printer must be connected through a USB cable to a computer with Internet access and have all the HP software installed For more information see the HP Photosmart Premier HP Photosmart Essential or HP Photosmart Mac help Open HP Photosmart Share Windows users gt Click the HP Photosmart Share tab within HP Photosmart Premier or HP Photosmart Essential Open HP Photosmart Share Mac users 3 n HP Photosmart Studio select photos to share and then click the Share button in the toolbar View photos on your computer screen When the printer is connected to a computer you can insert a memory card in the printer and view the photos on your computer screen When you insert the memory card the HP Photosmart software gives you the option of viewing or saving the photos to the computer For information about how to connect the printer to your computer see the Quick Start booklet 24 HP Photosmart D5100 series To view memory card photos onscreen 1 Make s
12. camera is correctly inserted flashing green if the printer is accessing a memory card or a PictBridge camera and off if no memory card or PictBridge camera is inserted or more than one card is inserted Printer screen The printer screen of the HP Photosmart D5100 series printer displays the status of the printer and helps in the selection of images for printing The printer screen consists of seven segment displays a check mark icon a page layout icon two pen icons and a paper icon as shown in the figure 6 HP Photosmart D5100 series Check mark icon Indicates that the photo has been selected for printing Page layout icon Indicates the page layout selected Paper icon Flashes when the printer is out of paper or there is a paper jam 1 2 3 4 Pen icons Represent the cartridges in each chute The icons appear when the cartridges are installed The bars next to each pen icon indicate the approximate ink levels in each cartridge 5 Copies icon Indicates the number of copies to be printed No icon is present when only one copy is to be printed 6 Image number icon Indicates the number of the image on the memory card It also indicates the presence of Digital Print Order Format DPOF HP Photosmart D5100 series User Guide Chapter 1 8 HP Photosmart D5100 series Y Get ready to print This section includes the following topics e Loading paper e Using print cartridges Load paper For better
13. electromagnetic fields The Print light is pulsing green but the printer is not printing Solution The printer is busy processing information Wait for it to finish The Attention light is flashing red Solution The printer requires attention Try the following e If the printer is connected to a computer check the computer screen for instructions e If you are printing a CD label on a CD DVD insert the CD DVD holder in the CD DVD tray now e If you have a digital camera connected to the printer check the camera screen for instructions e Ifthe printer is not connected to a computer check for the following problems Main cover open Out of paper Paper jam Print carriage jammed or stuck Print cartridge missing or inserted incorrectly Print cartridge tape not removed HP Photosmart D5100 series User Guide 35 Chapter 7 Incorrect print cartridge installed Packaging materials are not removed If you are unable to solve the problem by using the instructions above turn off the printer and unplug the printer power cord Wait 10 seconds and then plug it in again Turn on the printer The printer does not find and display the index numbers from my memory card Solution Try the following Remove and reinsert the memory card Turn off the printer and then unplug the power cord Wait about 10 seconds and then plug it in again Turn on the printer The memory card may contain file t
14. print cartridges 13 iPod 15 J JPEG file format 17 L layout selecting 18 M Macintosh HP Photosmart Mac software 24 memory cards inserting 16 printing photo index 18 removing 20 supported file formats 17 P paper buying and choosing 9 maintaining 9 33 sizes 50 status indicator 42 trays 4 troubleshooting 37 photos do not print 39 index 18 numbers do not appear 36 printing 19 saving to computer 25 selecting for print 19 selecting layout 18 supported file formats 17 PictBridge cameras camera port 20 print cartridges HP Photosmart D5100 series User Guide cleaning 31 cleaning contacts 31 inserting 13 out ofink 39 replacing 13 status indicator 42 storing 33 printer care and maintenance 31 cleaning 31 connecting 15 documentation 3 parts 4 power problems 36 specifications 50 status indicators 42 storing 33 printer help accessing 3 printer screen 6 printer software updating 32 printer software updating 23 printing from acomputer 23 from BlueTooth device 15 from cameras 20 from memory cards 15 19 from PictBridge camera 15 photo index 18 selecting layout 18 without computer 15 Q quality photo paper 33 troubleshooting 40 R regulatory notices regulatory model identification number 4 removing memory cards 20 replacing print cartridges 13 55 S saving photos to computer 25 specifications 49 storing photo paper 33 print cartridges 33 printer 33 system specifications 49 T TIFF fil
15. to the online support services at www hp com support 36 HP Photosmart D5100 series The printer does not print borderless photos Solution Make sure you have selected an appropriate paper size The printer cannot print borderless photos on all sizes of paper For information about selecting the paper size for borderless photos see Select a photo layout Printing is very slow Solution You could have one of the following problems e You may be printing a project containing a high resolution graphic a high resolution photo or a PDF Large complex projects containing graphics or photos print slower than text documents e The printer may be in Ink backup Printing Mode The printer enters this mode when one of the print cartridges has been removed Replace the missing print cartridge Photo paper does not feed into or come out of the printer correctly Solution You may have one of these problems e Ifyou are using the photo tray for printing there may be paper loaded in the main tray Remove any paper from the main tray before using the photo tray for printing e Ensure that the CD DVD tray is closed The printer does not load paper until the CD DVD tray is closed e The printer may be in an extremely high or low humidity environment Load one sheet of photo paper at a time e The photo paper may be curled If the photo paper is curled place the paper in a plastic bag and gently bend it the opposite direction of the cur
16. to clear a paper jam USB port Use this port to connect a computer to the printer Power cord connection Use this port to connect the power cord included with the printer Control panel 1 Printer screen Displays photo index number page layout information and approximate ink levels Select Photos lt and Scrolls through photos on a memory card OK Selects or deselects the displayed photo index number for printing Print Prints selected photos from the inserted memory card Photo Tray Selects the photo tray for the next standalone print job O O01 B W DM 00 N HP Photosmart D5100 series User Guide Photosmart Express Opens the HP Photosmart Express software on a Windows computer and the HP Photosmart Studio software on a Mac Cancel Cancels the current print job On Turns the printer on or off Photo Index Prints thumbnails of all the photos on a memory card Layout Chooses the photo layout Chapter 1 xo a DUO o aC GEE so wc Indicator lights Attention Flashing red if there is an error or if some user action is required Print Solid green if the printer is ready to print pulsing green if the printer is busy 3 Photo Tray Solid green to indicate that the next standalone print job will be carried out from the photo tray Power Solid green if the printer is on otherwise off 5 Memory card PictBridge camera Solid green if the memory card or PictBridge
17. wireless technology For a list of the file formats that the printer supports see Printer specifications Print quality is poor Solution The photo you printed may be low resolution For better results set the digital camera to a higher resolution Photos taken with VGA resolution cameras such as those found in wireless phones may not have high enough resolution to produce a high quality print Printer screen status indicators The printer screen has two status indicators for paper status This indicator ly l ED one for print cartridge status and another Has this meaning When the ink drop and a single ink level bar is present the ink in the cartridges is low You will need to replace the print cartridges When the ink in the left cartridge is low only the left ink level bar reduces to one Replace the left print cartridge When the ink in the right cartridge is low only the right ink level bar reduces to one Replace the right print cartridge When the pen icons flash it indicates an error in the print cartridge When both the pen icons flash there is an error in both the print cartridges Replace the print cartridges to resume printing When only the left pen icon flashes there is an error in the left print cartridge Replace the left print cartridge When only the right pen icon flashes there is an error in the right print cartridge Replace the right print cartridge When
18. 0 800 474 68368 Singapore T rkiye Venezuela Caracas Copyrights and trademarks 2006 Hewlett Packard Development Company L P The information contained herein is subject to change without notice Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Hewlett Packard Company notices The information contained in this document is subject to change without notice All rights reserved Reproduction adaptation or translation of this material is prohibited without prior written permission of Hewlett Packard except as allowed under copyright laws The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Trademarks HP the HP logo and Photosmart are property of Hewlett Packard Development Company L P The Secure Digital logo is a trademark of the SD Association Microsoft and Windows are registered trademarks of Microsoft Corporation CompactFlash CF and the CF logo are trademarks of the CompactFlash Association CFA Memory Stick Memory Stick Duo Memory Stick PRO and Memory Stick PRO Duo are trademarks or registered trademarks of Sony Corporation MultiMediaCard is a trademark
19. 11 inch A4 21 0 x 29 7 cm Hagaki 10 0 x 14 8 cm L 9 0 x 12 7 cm Three photos per sheet 3 5 x 5inch 1 5 x 2 25 inch 4 x 6 inch 1 75 x 2 625 inch 5 x 7 inch 2 25 X 3 375 inch 8 x 10 inch 3 33 x 5 inch 8 5 x 11 inch 4 x 6 inch A6 4 77x 7 15 cm A4 10x 15cm Hagaki 4 52 x 6 78 cm L 3 96 x 5 94 cm HP Photosmart D5100 series Select photos to print Using the photo index as a guide you can select and print photos from the control panel ES Note Once your selected photos print the printer automatically deselects them If you want to Select one or more photos Do this 1 Make sure your memory card is inserted in the printer Note Instead of inserting a memory card you can also select photos from an iPod that is connected to the front camera port For more information see Print photos from an iPod Refer to the photo index you printed and decide which photo s to select for printing Note their corresponding index numbers Press Select Photos lt or until the index number of the first photo you want to print appears on the printer screen Tip Press and hold the button to view the index numbers rapidly Press OK to select the photo for printing A check mark appears next to the number on the printer screen to indicate your selection Repeat steps 2 through 4 until you have selected all the photos you want to print Note To deselect a photo press Cancel To print multiple copies of the same photo p
20. HP Photosmart D5100 series User Guide invent Argentina Buenos Aires 54 11 4708 1600 Argentina 0 800 555 5000 ala www hp com support australia di www com support 55 11 4004 7751 0 800 709 7751 905 206 4663 1 800 474 6836 Central America amp The Caribbean www hp com support www hp com support china Brasil Sao Paulo Brasil Canada Mississauga Area Canada pE 571 606 9191 Colombia 01 8000 51 4746 8368 Cesk republika 810 222 222 www hp com support 1 999 119 800 711 2884 1 800 225 528 800 711 2884 ome NTC EAAdOa at TO EgwWTEPIK 30 210 6073603 EAAdOa evr g EAAddac 801 11 75400 EM da am KuTrpo 800 9 2654 1 800 711 2884 ER AT Be Colombia Bogot Danmark Ecuador Andinatel Ecuador Pacifitel Magyarorsz g 06 40 200 629 ge fa india www hp com support Sn www hp com support Japan Ben 262210 40 M xico Ciudad de M xico 55 5258 9922 24791773 Fo 1 800 711 2884 Poccua Mocksa 095 777 3284 Poccua Cankr Ilerep6ypr 812 332 4240 www hp com support singapore 0850 111 256 South Africa international 27 11 2589301 South Africa RSA 086 0001030 Rest of West Africa 351 213 17 63 80 www a com suppor Sverige Www www hp com support com support wow hp com supper zw www hp com support ur taiwan 044 230 51 06 600 54 47 47 Buil ds pall ol Loy United States 58 2 12 278 8666 Venezuela
21. S HP Limited Warranty Dear Customer You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country You may have additional statutory rights against the seller based on your purchase agreement Those rights are not in any way affected by this HP Limited Warranty Ireland Hewlett Packard Ireland Ltd 30 Herbert Street IRL Dublin 2 United Kingdom Hewlett Packard Ltd Cain Road Bracknell GB Berks RG12 1HN HP Photosmart D5100 series User Guide 53 Chapter 10 54 HP Photosmart D5100 series Index B Bluetooth connecting to printer 15 troubleshooting 41 borderless photos selecting layout 18 C camera selected photos 19 cameras Bluetooth 20 connecting to printer 15 PictBridge 20 port 4 printing from 20 care and maintenance 31 cartridges See print cartridges cleaning print cartridge contacts 31 print cartridges 31 printer 31 computer printing from 23 printing without 15 saving photos to 25 system specifications 49 D digital cameras See cameras documentation printer 3 DPOF files 19 E energy consumption 4 Energy Star 4 F file formats supported 17 H help See troubleshooting Hewlett Packard Company notices 4 HP Photosmart Essential 23 HP Photosmart Premier 23 HP Photosmart Share 24 HP Photosmart Studio Mac only 24 HP Solution Center 12 HP Support 45 ink cartridges See print cartridges inserting memory cards 16
22. The photo paper may not be loaded correctly Reload the photo paper make sure that the photo paper is correctly oriented in the photo tray For photo paper loading instructions see Load paper Colors are not printing satisfactorily Solution You may not be using the best print cartridges for the project To print text documents and graphics use the HP Tri color and HP Black print cartridges To print color photos use the HP Tri color and HP Photo or HP Gray Photo cartridges For more information see Inserting and replacing the print cartridges You may be printing in Ink backup Printing Mode The printer enters Ink backup printing mode when one of the print cartridges is missing Replace the missing cartridge A cartridge is out of ink Replace it Some of the ink nozzles on a cartridge are clogged Clean the cartridges See Cleaning the print cartridges You may not be using the best media for the project For more information on papers see Choose the right paper No page came out of the printer Cause The paper trays may be empty Load the paper tray For information on loading paper see Load paper There may be a paper jam Solution Caution Do NOT remove jammed paper from the front of the printer Doing so Can cause irreversible damage to the printer To clear a paper jam 1 2 Turn off the printer and then unplug the printer Remove the rear access door HP Photosmart D5100 series 3 Gently r
23. ack 1 HP Tri color 1 HP Photo 1 HP Gray Photo Note The cartridge numbers you can use with this printer appear on the back cover of this guide Print speed Black printouts 23 pages per minute maximum Color printouts 21 pages per minute Photos 27 seconds for each 10 x 15 cm 4 x 6 inch photo Connectivity USB 2 0 full speed Microsoft Windows 98 2000 Professional Me XP Home and XP Professional Mac OS X 10 2 and greater PictBridge Microsoft Windows 98 2000 Professional Me XP Home and XP Professional Mac OS X 10 2 and greater Bluetooth Microsoft Windows XP Home and XP Professional USB support Microsoft Windows 98 2000 Professional Me XP Home and XP Professional Mac OS X 10 2 and greater A Universal Serial Bus USB 2 0 full speed compliant cable 3 meters 10 feet or less in length 52 HP Photosmart D5100 series HP Warranty HP product Duration of limited warranty Software Media 90 days Printer 1 year Print or Ink cartridges Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached whichever occurs first This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with Accessories 1 year unless otherwise stated A Extent of limited warranty 1 Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and workma
24. artridge outside the printer for more than 30 minutes Ink nozzles exposed to the air longer than this may dry out and cause printing problems Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab Gently wipe the copper colored contacts with the cotton swab Caution Do not touch the ink nozzle plate Touching the ink nozzle plate will result in clogs ink failure and bad electrical connections Repeat steps 4 and 5 until no ink residue or dust appears on a clean swab Insert the print cartridges in the printer and then close the main cover The printer automatically aligns the print cartridges The printer makes noise while aligning the printer This is normal Updating the software Download the latest printer software update periodically to ensure you have the latest features and improvements To download printer software updates visit www hp com support or use HP Software Update Make sure the computer is connected to the Internet before performing software updates 32 ES Note In some countries regions you can contact HP directly to order HP Photosmart Premier software updates on CD Downloading the software Windows users dl 2 From the Windows Start menu select Programs in Windows XP select All Programs gt HP gt HP Software Update The HP Software Update window opens Click Next HP Software Update searches the HP website for printer software updates If the co
25. ble digital camera to the camera port on the front of the printer using the USB cable that came with the camera Once the printer recognizes the PictBridge compatible camera the selected photos print automatically 20 HP Photosmart D5100 series Using a Bluetooth camera If you have a digital camera with Bluetooth wireless technology you can purchase the optional HP Bluetooth wireless printer adapter and print from a camera using a Bluetooth wireless connection To print photos from a Bluetooth camera 1 Load photo paper in the printer For information see Load paper 2 Insert the HP Bluetooth wireless printer adapter into the camera port on the front of the printer The light on the adapter will flash when the adapter is ready to receive data 3 Follow the instructions in the documentation that came with the digital camera to send photos to the printer Print photos from other Bluetooth devices You can also print from other devices with Bluetooth wireless technology such as PDAs notebook computers and mobile phones For more information see Getting connected the onscreen HP Photosmart Printer Help and the documentation that came with the Bluetooth device Make the Bluetooth connection To use Bluetooth connectivity all devices must have the necessary hardware and software installed In addition an HP Bluetooth wireless printer adapter must be connected to the camera port on the front of the printer The adapter is availabl
26. dges For more information see Manually cleaning the print cartridge contacts If these solutions do not work replace the print cartridge s Printed photos are not fitting to the paper as desired Solution You may have loaded the photo paper incorrectly Load the photo paper with the side to be printed facing down The photo paper may not have fed into the printer correctly Try the following Ifyou have a paper jam see To clear a paper jam Load one sheet of photo paper at a time You may have selected the wrong layout For information see Select a photo layout See the HP Photosmart online printer help for information on how to optimize photo quality CD DVD printing problems Before contacting HP Customer Care read this section or go to the online support services at www hp com support 40 HP Photosmart D5100 series The Attention indicator light flashes red after give a print command from the software Solution This is normal The printer is waiting for you to insert the CD DVD holder in the CD DVD tray For information on loading the CD DVD tray see Loading the CD DVD tray The CD DVD holder is not loaded completely Solution e Push the CD DVD holder slowly into the CD DVD tray e lf the problem persists stick a double stick tape on the underside of the holder across the center hole of the holder The label does not print on the CD DVD The CD DVD holder almost completely ejec
27. ds that have only been connected to a Macintosh are not To import photos to an iPod 1 Copy photos from a memory card to your iPod using the Belkin Media Reader for Pod 2 Verify that photos are on your iPod by selecting Photo Import on the iPod menu Photos appear as Rolls To print photos from an iPod 1 Connect the iPod to the camera port on the front of the printer using the USB cable that came with the iPod 2 Selectthe photo s you wantto print and press Print Once the selected photos print the printer automatically deselects them For more information on selecting and printing photos see Select photos to print If you are unable to print to the HP Photosmart using your iPod please contact HP Customer Care See HP Support HP Photosmart D5100 series A Print from a computer To print from a computer the printer software must be installed During software installation either HP Photosmart Premier Windows Full install users HP Photosmart Essential Windows Express install users or the HP Photosmart Studio Mac is installed on your computer allowing you to organize share edit and print photos For more information on installing the software see the Quick Start Guide Update the software regularly to ensure you have the latest features and improvements for instructions see Updating the software Note Windows users HP Photosmart Premier can only be used on computers Ez with processors that have Intel Penti
28. e separately For more information see the documentation that came with the adapter Print photos from a Bluetooth device The basic procedure for printing from any Bluetooth device is the same To print photos from a Bluetooth device 1 Have the device search for available Bluetooth printers 2 Select the printer when it appears on the device 3 Print Check the documentation that came with the device for detailed instructions Print photos from an iPod Before using the steps below to import photos to and print photos from your iPod make sure your images and your iPod meet the following requirements e The images you copy to the iPod must be in JPEG format e Make sure the iPod is formatted for Windows FAT 32 file structure Pod defaults to the Windows file structure To check if your iPod was formatted for Windows go to Settings gt About on your iPod If it was formatted in Windows it will display Format Windows at the bottom of the screen If it was not formatted in Windows you must connect the iPod to a Windows PC using the USB cable that came with the iPod and follow the onscreen instructions HP Photosmart D5100 series User Guide 21 Chapter 3 22 compatible with the printer however you can connect the iPod to a Windows PC to make it compatible After connecting to a Windows PC Macintosh users can still fully synchronize their iPods back to Macintosh and Mac Tunes and maintain printer support ES Note iPo
29. e HP Photosmart Studio on a Mac You can then print the label on your printable CD or DVD media s Lo Tip Itis recommended that you write your data to the CD or DVD before printing Y the label on it Create and print CD DVD labels Read through these tips on how to open and use the HP Photosmart Premier Software and the HP Photosmart Studio HP Photosmart Premier HP Photosmart Premier is an easy to use software that provides you with all the tools you need to have fun with your photos This software also helps you to design and create labels for your CDs and DVDs Opening HP Photosmart Premier 3 Double click the HP Photosmart Premier icon on your desktop If you need help see the HP Photosmart Software Help HP Photosmart Studio HP Photosmart Studio is an easy to use software that provides you with all the tools you need to have fun with your photos on a Mac This software also helps you to design and create labels for your CDs and DVDs Opening HP Photosmart Studio gt Inthe Dock click the HP Photosmart Studio icon Using HP Photosmart Premier After opening the software you can design and create labels for your CDs and DVDs under the Create tab After creating your label click Print on the Create page to print the label on your media If you need help see the onscreen Help within the software s Lo Tip Before you click Print in the software load the media in the CD DVD tray Y Ifyou need help see Load the CD DVD t
30. e HP Tri color cartridge in the left stall 4 Lower the main cover Aligning the print cartridges for maximum results It is important to align the print cartridges whenever you install or replace a print cartridge Aligning the print cartridges allows them to perform with maximum results in print speed HP Photosmart D5100 series User Guide 13 Chapter 2 and quality The HP Photosmart D5100 series printer automatically aligns the print cartridges every time you insert or replace a print cartridge A Note When you insert or replace a print cartridge the printer makes noise for a EZ few seconds This is normal The printer is aligning the cartridges 14 HP Photosmart D5100 series Print without a computer The HP Photosmart D5100 series lets you print high quality photos without even turning on a computer After setting up the printer using the instructions in the HP Photosmart D5100 series Quick Start booklet refer to these steps for start to finish printing Once you have set up the printer you can print from any of the following e Memory card e PictBridge compatible digital camera e Bluetooth device e iPod with photos stored in it Getting connected This printer offers several ways of connecting to computers or other devices Each connection type lets you do different things Connection type and what you need Memory cards A compatible digital camera memory card Insert the memory card into the appropriate mem
31. e format 17 trays paper 4 troubleshooting Bluetooth 41 CD 40 DVD 40 flashing lights 35 HP Support 45 lowink 39 paper problems 37 photo index numbers do not appear 36 power problems 36 print quality 40 printer noises 36 pulsing lights 35 U USB port 4 specifications 49 56 HP Photosmart D5100 series
32. emove the jammed paper from the printer 4 Replace the rear access door 5 Plug in the printer and turn it on 6 When you have cleared the paper jam print your document again f If you experience paper jams when printing on photo paper try the following Insert the photo paper as far as it will go into the photo tray O e Load one sheet of photo paper at a time A blank page came out of the printer Solution e Check the printer screen to see if crosses appear in the pen icons If the crosses appear the print cartridges are out of ink If the pen icons have ink drops with only one ink level bar the ink level may be too low to print Replace the print cartridges that are out of ink For more information about checking ink levels see the HP Photosmart Printer Help e You may have begun printing and then cancelled the process If you cancelled the process before printing started the printer may have already loaded paper in preparation for printing The next time you print the printer will eject the blank page before starting the new printing project My photos do not print when press the Print button Solution You may not have selected your photos by pressing OK For instructions on how to select your photos see Select photos to print The printer is displaying the out of ink indicator but don t know which cartridge to replace Solution The two pen icons represent the print cartridges Replace the cartridge
33. en For more information see Remove a memory card 16 HP Photosmart D5100 series Memory card CompactFlash How to insert the memory card Front label faces up and if the label has an arrow the arrow points toward the printer Edge with metal pinholes goes into the printer first Memory Stick Angled corner is on the left Metal contacts face down If you are using a Memory Stick Duo or Memory Stick PRO Duo card attach the adapter that came with the card before you insert the card into the printer Front label faces up and if the label has an arrow the arrow points toward the printer Edge with metal pinholes goes into the printer first Angled corner is on the right Metal contacts face down Secure Digital xD Picture Card 1 Angled corner is on the right Metal contacts face down Curved side of card points toward you Metal contacts face down Supported file formats The printer can recognize and print JPEG and uncompressed TIFF files directly from the memory card If your digital camera saves photos in other file formats save the files to your computer and print them using a software application For more information see the onscreen HP Photosmart Printer Help Change the default paper size Use the Toolbox to change the default paper sizes when printing directly from a memory card The default small paper size for printing from the photo tray is 10 x 15 cm 4 x 6 inch and the defau
34. g notified of the defect refund the purchase price for the product HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced HP products may contain remanufactured parts components or materials equivalent to new in performance HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer B Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE C Limitations of liability 1 2 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER
35. int the print cartridges might need to be cleaned You can run an automatic cartridge cleaning procedure using the software that came with the printer For more information see the HP Photosmart Printer Help If you complete all three levels of the automatic cartridge cleaning procedure and still see white streaks or missing colors on the test page you may need to manually clean the print cartridge contacts For more information see Manually cleaning the print cartridge contacts A Note Ifthe cartridge or printer has been recently dropped you may also see Ez white streaks or missing colors in your prints This problem is temporary and clears up within 24 hours Manually cleaning the print cartridge contacts If the printer is used in a dusty environment debris may accumulate on the print cartridge contacts and cause printing problems HP Photosmart D5100 series User Guide 31 Chapter 6 To clean the print cartridge contacts 1 N Gather the following items to clean the contacts Distilled water tap water may contain contaminants that can damage the print cartridge Cotton swabs or other soft lint free material that will not stick to the print cartridge Open the main cover of the printer Remove the print cartridge and place it on a piece of paper with the ink nozzle plate facing up Be careful not to touch the copper colored contacts or the ink nozzle plate with your fingers Caution Do not leave the print c
36. ir service North America only HP will arrange to have your product picked up and delivered to an HP Central Repair Center We pay for the round trip shipping and handling This service is free for the duration of the hardware warranty period HP Quick Exchange Service Japan only A mC BO H SIGGISW MICRA AN CLS EMAA ERLT KC ESL BMA PEL TUS EE l kahh b EHI AME AY HP Quick Exchange Serviced NE gn ikem c BL HEL EIEHMZERLEI REMI CHK E mAH BCT El BELLIDHERIIGRKYUEFTH PDVUYVAEROBECCRMITFS CE 4 A RECT AAA 0570 000511 Hams 03 3335 9800 EI ETATLAKERTERNGE 7R EHA FAA OF 9 00 45 FE 5 00 ET ZANFEIN 10 00 DSF 5 00 ET mMRASBKUIAIAAS HBIERE ET H E ZO e HR FORA HASVYTPRUA FBLTDATHNET HABVTPRVYA MBRIVVAOFSSEHMLEBAIC H ERZEITZ CENTERS FE 1A FORUARMYCH IEE OTELE AREA A A gt T LEHELE ERY EFT EH INTERHELSELTEIL ZDE HIR IAORRMILHERWOMMICKODCRGVEST LLIK NAANTTA 23588 L T CHER RED EASI SAE ORCARAATTWET CHE TI AIETDIH HU YVERY AEE CRELTCESL ADAIR S CORB IC KOC ENIBENDBUET COYV EAIL HRPRSLICRETSCEMHVETF 46 HP Photosmart D5100 series Additional warranty options Extended service plans are available for the printer at additional costs Go to www hp com support select your country region and language then explore the services and warranty area for information about the extended service plans HP Photosmart D5100 series User Guide 47 Chapter 8 48 HP Photosmar
37. l until the paper lies flat If the problem persists use photo paper that is not curled e There may be too much paper loaded in the main tray Remove some paper from the main tray and try printing again For paper loading instructions see Load paper e The paper may be too thin or too thick Use HP paper for best results For more information see Choose the right paper e Two or more pieces of paper may be stuck together Remove the paper from the tray and shuffle the paper so it does not stick together Reload the paper into the tray and try printing again Printed pages are dropping off of the output tray Solution Pages can drop off of the output tray when they are printed To prevent this always extend the output tray extension when you print The printout is rippled or curled Solution The project you are printing uses a larger amount of ink than normal Print the project from a computer and use the printer software to lower the ink saturation level See the onscreen HP Photosmart Printer Help for more information HP Photosmart D5100 series User Guide 37 Chapter 7 38 The document printed at an angle or is off center Solution The paper width guide may not be set properly Make sure that the paper width guide is close to the edge of the paper without bending it The paper may not be loaded correctly Make sure the paper is correctly oriented in the main tray For paper loading instructions see Load paper
38. ls ari el A PEINIERSCIEEN ee e ti an 6 2 Get ready to print teten 9 Lad Pape Ras ei eee ed ee 9 Choose the right Paper hen ee 9 Print from the control panel or a COMpuUteT ooccccocccccccncoccnccncnccncnncnnnncnncncnncnnnos 9 Load the Mal tata da at 10 oadithe DNoto Taiana A 11 USING PINE Gallnddes iaa isaac 12 Purchasing replacement print Cartridges cooocccoocncononnnonocnnnnannnoncnonononos 12 PACMAN 12 Inserting and replacing the print cartridges ooccconcccoccnconcncncnnnnnnnnnncnnnoss 13 Aligning the print cartridges for maximum resultS oocccoocccnoccccnocnconcnnnnonoss 13 3 Print without a COMputer cooocccocccoccccccccccncoccconcncncnconcnoncnnnnncnnnnoncnnnnncnnninnnanos 15 Getting Connected reis 15 Print from a Memory card a 15 Inserta memory Card 16 Memory card types nen arena 16 Supported tiles TOMAS one ae 17 Change the default paper SiZe ccooocccocccconccconncnonnncnnnonnnnonncnononnconencnnnnnnns 17 Decide which photos to priNt ooccocccccncconncocnononoconccncnonanocanocnnonnnnonanenanos 18 Selecta proto la yO Uli sei 18 Select MOTOS O PrIM aaa mi ee ee 19 Prnt OU PROS Eee nds 19 Remove a memory Cd a 20 Printing photos from a digital Camera cocooonccccocccnccnccnnononnnonnnnnnnnnnnononnnrononononos 20 Using a PictBridge CAIN lacio ir aa ad 20 Using a Bluetooth camera cuida id a A AA 21 Print photos from other Bluetooth devices
39. lt large paper size for printing is 21 6 x 28 0 cm 8 5 x 11 inch HP Photosmart D5100 series User Guide 17 Chapter 3 To change default paper sizes 1 Right click the HP Digital Imaging Monitor icon on the far right of the Windows taskbar and select Launch Show HP Solution Center 2 Click Settings and select Print Settings gt Printer Toolbox 3 Click the Configure Paper Size tab 4 Select the default paper sizes for small paper and large paper Decide which photos to print Decide which photos to print by first printing a photo index A photo index shows thumbnail views and index numbers for all the photos on a memory card 2000 maximum You will use the index numbers on the printout to indicate which photos you want to print To print a photo index 1 Insert a memory card 2 Make sure there are a few sheets of plain paper loaded in the main tray 3 Press Photo Index on the control panel Select a photo layout Press Layout on the printer to select a layout for the photos you want to print All photos selected from the printer control panel will print in this layout The actual size of the prints will vary according to the size of paper you load in the printer as shown in the following 18 table For a complete list of supported photo sizes see Printer specifications For this layout Paper size Photo size One photo per sheet 4 x 6 inch 4 x 6 inch 10x 15cm 10x 15cm 5 x 7 inch 5 x 7 inch 8 5 x 11 inch 8 5 x
40. m support to do the following Access online support pages Send HP an e mail message for answers to your questions Connect with an HP technician by using online chat Check for software updates Support options and availability vary by product country region and language 3 For Europe only Contact your local point of purchase If the printer has a hardware failure you will be asked to bring the printer to where you purchased it Service is free during the printer limited warranty period After the warranty period you will be quoted a service charge 4 Ifyou are unable to solve the problem using the onscreen Help or HP web sites call HP Support using the number for your country region For a list of country region phone numbers see HP Support by phone HP Support by phone While the printer is under warranty you can obtain free phone support For more information see the warranty included in the box or go to www hp com support to check the duration of your free support After the free phone support period you can obtain help from HP at an additional cost Contact your HP dealer or call the support phone number for your country region for support options To receive HP support by phone call the appropriate support phone number for your location Standard phone company charges apply North America Call 1 800 474 6836 1 800 HP invent U S phone support is available in both English and Spanish languages 24 hou
41. mputer does not have the most recent version of the printer software installed a software update appears in the HP Software Update window If the computer has the most recent version of the printer software installed No new updates are available appears in the HP Software Update window If a software update is available click the check box next to the software update to select it Click Next Follow the onscreen instructions to complete the installation HP Photosmart D5100 series Downloading the software Mac a Note Make sure you are connected to the Internet before you use EZ HP Photosmart Updater 1 From the Finder choose Go gt Applications 2 Choose Hewlett Packard gt Photosmart gt HP Photosmart Updater 3 Follow the onscreen instructions to check for software updates If you are behind a firewall you need to enter the proxy server information in the updater Storing the printer and print cartridges Protect the printer and print cartridges by storing them properly when you are not using them Storing the printer You can store the printer by following these steps 1 Turn off the printer 2 Remove all paper from the paper trays 3 Ifthe output tray extension is pulled out push it in 4 Close the CD DVD tray The printer is designed to withstand long or short periods of inactivity e Store the printer indoors out of direct sunlight in a place without temperature extremes e Ifthe printer and print ca
42. nship for the duration specified above which duration begins on the date of purchase by the customer For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be interrupted or error free HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP c Operation outside the product s specifications d Unauthorized modification or misuse For HP printer products the use of a non HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled cartridge or an expired ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage If HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after bein
43. of Infineon Technologies AG of Germany and is licensed to the MMCA MultiMediaCard Association Microdrive is a trademark of Hitachi Global Storage Technologies xD Picture Card is a trademark of Fuji Photo Film Co Ltd Toshiba Corporation and Olympus Optical Co Ltd Mac the Mac logo and Macintosh are registered trademarks of Apple Computer Inc iPod is a trademark of Apple Computer Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license PictBridge and the PictBridge logo are trademarks of the Camera amp Imaging Products Association CIPA Other brands and their products are trademarks or registered trademarks of their respective holders Regulatory model identification number For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is VCVRA 0606 This regulatory number should not be confused with the marketing name HP Photosmart D5100 series etc or product numbers Q7090A etc Energy consumption Energy Star Hewlett Packard Company is committed to providing quality products in a environmentally sound manner For information about the HP s environmental product stewardship program see the onscreen help Contents Ai Welcome cs So vi hese cis oe O Lan toe 3 Accessing the onscreen HP Photosmart Printer Help ooccoocccocncccncnocinncnconoso 3 REINER Bal
44. ory card slot on the front of the printer PictBridge A PictBridge compatible digital camera and a USB cable Connect the camera to the camera port on the front of the printer This lets you e Print directly from a memory card to the printer See Print from a memory card e Print a photo index of photos on a memory card directly from the printer control panel Print directly from a PictBridge compatible digital camera to the printer For more information see Printing photos from a digital camera and the camera documentation Bluetooth An optional HP Bluetooth wireless printer adapter Connect the HP Bluetooth wireless printer adapter to the camera port on the front of the printer iPod An iPod and the USB cable that came with it Connect the iPod to the camera port on the front of the printer Print from a memory card Print from any device with Bluetooth wireless technology to the printer Print directly from an iPod with photos stored in it to the printer For more information see Print photos from an IPod You can print photos from a memory card by inserting the card into the printer and using the printer control panel to select and print photos You can also print camera selected HP Photosmart D5100 series User Guide 15 Chapter 3 continued photos photos you marked for printing using a digital camera directly from a memory card Printing from a memory card is quick and ea
45. otosmart Essential Windows HP Photosmart Essential is an easy to use software program that gives you basic photo editing and printing capabilities This software also gives you access to HP Photosmart Share so that you can easily share your photos HP Photosmart Essential is only available for Windows users HP Photosmart D5100 series User Guide 23 Chapter 4 Open HP Photosmart Essential Windows users gt Double click the HP Photosmart Essential icon on your desktop If you need help see the software help within HP Photosmart Essential Explore the many features of HP Photosmart Essential e View View photos in multiple sizes and ways Easily organize and manage your photos e Edit Crop your photos and fix photos with red eye Automatically adjust and enhance your photos to make them perfect e Print Print your photos in different sizes and in multiple layouts e Share Send photos to family and friends without the bulky attachments with HP Photosmart Share a better way to send e mail HP Photosmart Studio Mac gt Click the HP Photosmart Studio icon in the Dock Explore the many features of the HP Photosmart Mac software that is accessible from the HP Photosmart Studio e Import Import photos or videos from an HP digital camera View and Manage View organize and manage your photos and videos Edit Adjust and enhance your images Slideshow Create an online slideshow of your photos
46. ou can choose the best cartridges for your project Purchasing replacement print cartridges When purchasing replacement cartridges refer to the cartridge numbers that appear on the back cover of this guide These cartridge numbers may vary by country region You can also find the cartridge numbers in the printer software To find the correct print cartridge numbers for Windows users 1 Right click the HP Digital Imaging Monitor icon on the far right of the Windows taskbar and select Launch Show HP Solution Center 2 Select Settings and then select Print Settings gt Printer Toolbox 3 Select the Estimated Ink Levels tab and then click Print Cartridge Information To find the correct print cartridge numbers for Mac users 1 Click HP Photosmart Studio in the Dock 2 Click Devices in the Studio toolbar 3 From the Information and Settings pop up menu choose Maintain Printer and then click Launch Utility 4 Inthe Configuration Settings list click Supply Info Print cartridge tips 12 HP Vivera Inks deliver true to life photo quality and exceptional fade resistance resulting in vivid colors that last for generations HP Vivera Inks are specially formulated and scientifically tested for quality purity and fade resistance For best print quality HP recommends that you install all retail print cartridges before the install by date stamped on the box For optimal printing results HP recommends using only genuine HP prin
47. photos or press Cancel to deselect them Remove a memory card Wait until the Memory Card light stops flashing and remains solid green and then gently pull the memory card to remove it from the printer Caution If the Memory Card light is flashing green the printer is accessing the memory card Do not remove a memory card while it is being accessed because this may damage the printer or the memory card Printing photos from a digital camera You can print photos by connecting a PictBridge digital camera directly to the camera port of the printer with a USB cable If you have a digital camera with Bluetooth wireless technology you can insert the optional HP Bluetooth wireless printer adapter in the printer and send photos to the printer wirelessly When you print from a digital camera the printer uses the settings that you selected on the camera For more information see the documentation that came with the camera Using a PictBridge camera The HP Photosmart D5100 series printer prints from a PictBridge camera by directly connecting the camera to the front USB port of the printer 49 Note Some PictBridge cameras might list the 5 x 7 inch paper size as 2L Es 127 x 178 mm or 13 x 18 cm To connect a PictBridge compatible camera to the printer 1 Set the camera to PictBridge mode and then select the photos you want to print 2 Load photo paper in the printer For information see Load paper 3 Connect the PictBridge compati
48. purchasing replacement cartridges refer to the cartridge numbers that appear 42 HP Photosmart D5100 series continued This indicator Has this meaning on the back cover of this guide For more information see Inserting and replacing the print cartridges HP Photosmart D5100 series User Guide When the paper icon begins to flash either there is a paper jam or the printer is out of paper For more information on clearing a paper jam see clearing a paper jam For information on loading paper see Load paper 43 Chapter 7 44 HP Photosmart D5100 series 8 HP Support ES Note The name of HP support services may vary by country region If you have a problem follow these steps 1 Check the documentation that came with the printer Quick Start Guide The HP Photosmart D5100 series Quick Start Guide explains how to set up the printer and print your first photo User Guide The User Guide is the book you are reading This book describes the basic features of the printer explains how to use the printer without connecting a computer and contains hardware troubleshooting information HP Photosmart help The onscreen HP Photosmart help describes how to use the printer with a computer and contains software troubleshooting information See Accessing the onscreen HP Photosmart Printer Help 2 Ifyou are unable to solve the problem using the information in the documentation visit www hp co
49. puter the printer supports paper sizes from 7 6 x 12 7 cm to 22 x 61 cm 3 x 5 inch to 8 5 x 14 inch When printing from the control panel directly HP Photosmart D5100 series User Guide 9 Chapter 2 the paper sizes supported include A6 A4 10 x 15 cm 4 x 6 inch with or without a tab 8 5 x 11 inch Hagaki and L size Load the main tray The main tray supports the following media Letter or A4 paper Transparencies 20 x 25 cm 8 x 10 inch photo paper Envelopes 28 0 cm 11 inches wide and greater 7 62 x 13 cm 3 x 5 inch photo paper A6 paper L size cards 13 x 18 cm 5 x 7 inch photo paper 2L size paper 10 x 20 cm 4 x 8 inch photo cards B5 paper Envelopes smaller than 28 0 cm 11 inches wide Follow the steps to load your main tray 1 Raise the photo tray 2 Remove any paper that is loaded in the main tray 3 Slide the paper width guide to the left until it stops aD 5 LL fl OOON m m i re sr 157 al E 4 Load the paper in the main tray with the side to be printed facing down Slide the paper in until it stops Load envelopes with the flap on the left Tuck the flaps inside the envelopes to avoid paper jams A Note Align the paper to the right edge of the tray 5 Slide the paper width guide to fit close to the edges of the paper without bending
50. quality choose the right paper and load it correctly in the main tray or photo tray s Lo Tip Load only one type and size of paper at a time Do not mix paper types or NAT sizes in the main tray or the photo tray Choose the right paper For a list of available HP paper or to purchase supplies go to e www hpshopping com U S e www hp com go supplies Europe e www hp com jp supply_inkjet Japan e www hp com paper Asia Pacific To get the best results from the printer choose from these high quality HP photo papers To print Use this paper High quality long lasting prints and HP Premium Plus photo paper enlargements Also known as Colorfast photo paper in some countries regions Medium to high resolution images from HP Premium photo paper scanners and digital cameras Instant dry water and fingerprint resistant HP Advanced photo paper glossy photos Casual and business photos HP Photo paper HP Everyday photo paper Text documents draft versions test and HP Multipurpose paper alignment pages To keep your paper in good condition for printing e Store unused paper in its original packaging or in a plastic bag e Keep the paper flat in a cool dry place If the corners curl place the paper in a plastic bag and gently bend it in the opposite direction until it lies flat e Hold photo paper by the edges to avoid smears Print from the control panel or a computer When printing from a com
51. ray Prepare your printer to print on CDs and DVDs After creating your CD DVD label load the CD DVD tray with a printable media HP Photosmart D5100 series User Guide 27 Chapter 5 Caution Before you load the media on the CD DVD tray ensure that your printer has approximately 10 cm 4 inches clearance behind it Load the CD DVD holder 3 Securely snap the media on the CD DVD holder that came with your printer Ensure that the printable surface is facing up Note If you are using a smaller sized media flip over the CD DVD holder EZ ring as shown in figure I Load the CD DVD tray 1 Pull down the CD DVD tray 2 Insert the CD DVD holder into the CD DVD tray until the arrows on the tray line up to the arrows on the holder The side marked with arrows goes into the CD DVD tray 3 Click Print in the software The printer pulls the CD DVD holder while printing on the media The CD DVD holder might protrude about 7 5 cm 3 inches at the back of the printer Finish the print job After successfully printing on the media follow the steps below 28 HP Photosmart D5100 series Remove the CD DVD holder 1 Carefully remove the CD DVD holder from the CD DVD tray 2 Close the CD DVD tray ES Note Other printing jobs are implemented only after the CD DVD tray is closed 3 Remove the media from the CD DVD holder s Lo Tip Allow sufficient time for the printed surface to dry before removing the
52. ress OK until the number of copies you want to print appears below the check mark Select all photos on the memory card Deselect the selected photos Print your photos D Make sure your memory card is inserted in the printer Press and hold OK for three seconds The printer screen briefly displays twelve dashes and then check marks appear next to each index number on the screen To deselect all selected photos press and hold OK for three seconds To print photos from a memory card 1 Insert a memory card 2 Load photo paper in the main tray or photo tray HP Photosmart D5100 series User Guide 19 Chapter 3 f Note Toprintfrom the photo tray press the Photo Tray button on the control Es panel The printer selects the photo tray for the next standalone print job 3 Select one or more photos For information on selecting photos see Select photos to print 4 Press Print Once the selected photos print the printer automatically deselects them a Note Some digital cameras have a menu feature that allows you to select photos EZ onamemory card to be printed The camera selected photos are listed for printing in a temporary Digital Print Order Format DPOF file The DPOF file is automatically deleted after the selected photos have printed If you have selected photos using the DPOF feature dPOF appears on the printer screen when you insert the memory card Press Print to print these camera selected
53. rs a day 7 days a week days and hours of support may change without notice This service is free during the warranty period A fee may apply outside the warranty period Western Europe Customers in Austria Belgium Denmark Spain France Germany Ireland Italy Netherlands Norway Portugal Finland Sweden Switzerland and the United Kingdom should go to www hp com support to access phone support numbers in their country region HP Photosmart D5100 series User Guide 45 Chapter 8 Other countries regions See the list of support telephone numbers inside the front cover of this guide Placing a call Call HP Support while you are near the computer and printer Be prepared to provide the following information e Printer model number located on the front of the printer e Printer serial number located on the bottom of the printer e Computer operating system e Version of printer software Windows PC To see the printer software version right click the HP Digital Imaging Monitor icon in the Windows taskbar and select About Macintosh To see the printer software version use the Print dialog box e Messages displayed on the printer screen or on the computer monitor e Answers to the following questions Has the situation you are calling about happened before Can you recreate the situation Did you install any new hardware or software on the computer around the time that the situation occurred Return to HP repa
54. rtridges have not been used for one month or more use the software that came with the printer to run the automatic cartridge cleaning procedure before printing For more information see the HP Photosmart Printer Help Storing the print cartridges When you store the printer always leave the active print cartridges inside the printer The printer stores the print cartridges in a protective cap during the power down cycle Caution Make sure the printer completes its power down cycle before you unplug the power cord This allows the printer to store the print cartridges properly Follow these tips to help maintain HP print cartridges and ensure consistent print quality e Keep all unused print cartridges in their original sealed packages until they are needed Store print cartridges at room temperature 15 35 degrees C or 59 95 degrees F e Donotremove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer If the plastic tape has been removed from the print cartridge do not attempt to reattach it Reattaching the tape damages the print cartridge Maintaining the quality of photo paper For best results with photo paper follow the guidelines in this section HP Photosmart D5100 series User Guide 33 Chapter 6 Storing photo paper e Store the photo paper in its original packaging or in a resealable plastic bag e Store the packaged photo paper on a flat cool and dry surface
55. software troubleshooting information Accessing the onscreen HP Photosmart Printer Help After you have installed the HP Photosmart software on a computer you can view the onscreen HP Photosmart Printer Help e Windows PC From the Start menu select Programs in Windows XP select All Programs gt HP gt Photosmart D5100 series gt Photosmart Help e Macintosh From the Finder Help menu select Mac Help On the Help Viewer select Library gt HP Photosmart Mac Help HP Photosmart D5100 series User Guide 3 Chapter 1 Printer parts Front View Main cover Lift this cover to change cartridges CD DVD tray Lower this tray to insert the CD DVD holder to print on CDs and DVDs Output tray Collect your printed papers and photos from this tray Main tray Load paper here Output tray extension Pull the extension to hold large output paper Output tray latch Use this latch to firmly close the output tray NO O R OO NM gt Memory card and PictBridge camera slots Insert memory cards and PictBridge cameras here 8 Control panel Control the print job from here Inside view Cartridge holder Load print cartridges here 2 Photo paper width guide Adjust this guide for different paper widths 3 Photo tray Load photo paper or other supported small media here 4 HP Photosmart D5100 series Back of printer Rear access door Open this door
56. sy and does not drain the digital camera batteries For more information on inserting memory cards see Insert a memory card Insert a memory card After you have taken pictures with a digital camera you can remove the memory card from the camera and insert it into the printer to select and print your photos The printer can read the following types of memory cards CompactFlash Memory Stick Microdrive MultiMediaCard Secure Digital and xD Picture Card Caution Using any other type of memory card may damage the memory card and the printer oS ae Memory card slots xD Picture Card Memory Stick _1 xD Picture Card S _2 MemoryStick____________zzz 3 CompactFlash and Il Microdrive 4 Secure Digital SD MultiMediaCard MMC Memory card types Find your memory card in the following table and use the instructions to insert the card into the printer Guidelines e Insert only one memory card at a time e Gently push the memory card into the printer until it stops The memory card slot allows for only a portion of the card to insert into the printer do not try to force the memory card all the way into the printer e When the memory card is inserted correctly the memory card light flashes and then remains solid green A Caution 1 Inserting the memory card any other way may damage the card and the printer Caution 2 Do not pull out a memory card while the memory card light is flashing gre
57. t D5100 series Specifications This section lists the minimum system requirements for installing the printer software and provides selected printer specifications For a complete list of printer specifications and system requirements see the onscreen HP Photosmart Printer Help For more information see Welcome System specifications Component Macintosh minimum Windows PC minimum Operating system Processor RAM Free disk space Video display Microsoft Windows 98 2000 Professional Me XP Home and XP Professional Intel Pentium II or equivalent or higher 128 MB recommended 500 MB 800 x 600 16 bit or higher Mac OS X 10 2 and greater G3 or greater 128 MB 150 MB 800 x 600 16 bit or higher CD ROM drive 4x 4x Connectivity USB 2 0 full speed Microsoft Windows 98 2000 Professional Me XP Home and XP Professional PictBridge using front camera port Bluetooth using optional HP Bluetooth wireless printer adapter USB 2 0 full speed Mac OS X 10 2 and greater PictBridge using front camera port Browser HP Photosmart D5100 series User Guide Microsoft Internet Explorer 5 5 or later 49 Chapter 9 Printer specifications Category Media specifications Specifications Recommended maximum length 35 6 cm 14 inch Recommended maximum thickness 292 um 11 5 mil Media sizes Media sizes supported Photo paper 10 x 15 cm 4 x 6 inch
58. t cartridges Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results time after time A Note HP cannot guarantee the quality or reliability of non HP ink Printer service E or repairs required as a result of printer failure or damage attributable to the use of non HP ink will not be covered under warranty A Caution To prevent ink loss or spillage leave the print cartridges installed while transporting the printer and avoid leaving used print cartridge s out ofthe printer for extended lengths of time HP Photosmart D5100 series Inserting and replacing the print cartridges To prepare the printer and cartridges 1 Make sure the power is on 2 Raise the main cover of the printer 3 Remove the pink tape from the cartridges Note Do not touch the ink nozzles or the copper colored contacts and do not Ez re tape the cartridges To insert the cartridges 1 If you are replacing an HP Black HP Photo or HP Gray Photo cartridge push down and pull outward on the cartridge in the right stall to remove it 2 Hold the new cartridge with the label on top Slide the cartridge at a slight upward angle into the right stall so the copper colored contacts go in first Gently push the cartridge until it snaps into place Caution To avoid print carriage jams make sure the print cartridge snaps securely into place as you insert it 3 Repeat the previous steps to install th
59. ts out of the rear of the printer Solution Physically remove the holder and close the CD DVD tray Pull out the power cord Plug the power cord after a few seconds Insert the CD DVD holder into the CD DVD tray to resume printing For information on loading the CD DVD tray see Loading the CD DVD tray The CD DVD holder extends from the rear of the printer Solution This is normal The CD DVD holder extends to about 7 5 cms 3 inches from the rear of the printer Bluetooth printing problems Before contacting HP Customer Care read this section or go to the online support services at www hp com support Be sure to also read the documentation that came with your HP Bluetooth wireless printer adapter and your Bluetooth device My Bluetooth device cannot find the printer Solution e Make sure the Bluetooth device is plugged into the camera port on the front of the printer The light on the adapter flashes when the adapter is ready to receive data e You may be too far from the printer Move the Bluetooth device closer to the printer The maximum recommended distance between the Bluetooth device and the printer is 10 meters 30 feet e Make sure that your Bluetooth device is compatible with the printer For more information see Specifications HP Photosmart D5100 series User Guide 41 Chapter 7 No page came out of the printer Solution The printer may not recognize the type of file sent by the device with Bluetooth
60. um Ill or equivalent and higher Use creative options in the printer software Read through these tips on how to open and use HP Photosmart Premier Windows HP Photosmart Essential Windows HP Photosmart Studio Mac and HP Photosmart Share HP Photosmart Premier Windows HP Photosmart Premier is an easy to use software program that gives you everything you need to have fun with your photos in addition to basic photo editing and printing This software also gives you access to HP Photosmart Share so that you can easily share your photos HP Photosmart Premier is only available to Windows users Open HP Photosmart Premier Windows users 3 Double click the HP Photosmart Premier icon on your desktop If you need help see the software help within HP Photosmart Premier Explore the many features of HP Photosmart Premier e View View photos in multiple sizes and ways Easily organize and manage your photos e Edit Crop your photos and fix photos with red eye Automatically adjust and enhance your photos in different sizes and in multiple layouts e Print Print your photos in different sizes and in multiple layouts e Share Send photos to family and friends without the bulky attachments using HP Photosmart Share a better way to send e mail e Create Easily create album pages cards calendars panoramic photos CD labels and more e Back up Make back up copies of your photos to store and save HP Ph
61. ure that you have installed the software from the HP Photosmart D5100 series CD and that the printer is connected to a computer at the USB port on the back of the printer 2 Inserta memory card into the printer The HP Photosmart software will give you the option of viewing or saving your photos 3 Click View to open Photo Viewer and display the first image on the memory card 4 On the printer control panel press Select Photos lt and gt to scroll through the photos on the card Save your photos to a computer When you connect the printer to a computer you can save your photos from a memory card to the computer To save your photos from a memory card to a computer 1 Make sure that you have installed the software from the HP Photosmart D5100 series CD and that the printer is connected to a computer at the USB port on the back of the printer 2 Inserta memory card into the printer The HP Photosmart software will give you the option of viewing or saving your photos 3 Click Save 4 Follow the onscreen instructions to save photos to the appropriate folder on your computer HP Photosmart D5100 series User Guide 25 Chapter 4 26 HP Photosmart D5100 series D Print on CDs and DVDs In addition to printing on paper your HP Photosmart D5100 series printer also allows you to print on CDs and DVDs You can design and create a custom label for your CD or DVD using the HP Phototsmart Premier Software on a Windows computer or th
62. ypes the printer cannot read directly from the memory card Save the photos to a computer and then print them from the computer For more information see the documentation that came with the camera and the onscreen HP Photosmart Printer Help The next time you take photos set the digital camera to save them in a file format the printer can read directly from the memory card For a list of supported file formats see Specifications For instructions on setting the digital camera to save photos in specific file formats see the documentation that came with the camera The printer is plugged in but it will not turn on Solution The printer may have drawn too much power Unplug the printer power cord Wait about 10 seconds and then plug the power cord back in Turn on the printer The printer may be plugged into a power strip that is turned off Turn on the power strip and then turn on the printer The printer makes noises when turn it on or starts making noises on its own after it has been sitting unused for a while Solution The printer may make noises after long periods of inactivity approximately 2 weeks or when its power supply has been interrupted and then restored This is normal operation the printer is performing an automatic maintenance procedure to ensure that it produces the best quality output Printing problems Before contacting HP Customer Care read this section for troubleshooting tips or go

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