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HP QZ219AV User's Manual
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1. NOTE For more information on static electricity contact an HP authorized dealer reseller or service provider Preventing Electrostatic Damage 53 D Computer Operating Guidelines Routine Care and Shipping Preparation Computer Operating Guidelines and Routine Care Follow these guidelines to properly set up and care for the computer and monitor e Keep the computer away from excessive moisture direct sunlight and extremes of heat and cold e Operate the computer on a sturdy level surface Leave a 10 2 cm 4 inch clearance on all vented sides of the computer and above the monitor to permit the required airflow e Never restrict the airflow into the computer by blocking any vents or air intakes Do not place the keyboard with the keyboard feet down directly against the front of the desktop unit as this also restricts airflow e Never operate the computer with the access panel or any of the expansion card slot covers removed e Do not stack computers on top of each other or place computers so near each other that they are subject to each other s re circulated or preheated air e Ifthe computer is to be operated within a separate enclosure intake and exhaust ventilation must be provided on the enclosure and the same operating guidelines listed above will still apply e Keep liquids away from the computer and keyboard e Never cover the ventilation slots on the monitor with any type of material e Install or enable p
2. board with up to 8 GB of memory configured in a high performing dual channel mode DDR3 SDRAM DIMMs For proper system operation the DDR3 SDRAM DIMMs must be e __industry standard 240 pin e unbuffered non ECC PC3 12800 DDR3 1600 MHz compliant e 1 5 volt DDR3 SDRAM DIMMs The DDR3 SDRAM DIMMs must also e support CAS latency 11 DDR3 1600 MHz 11 11 11 timing e contain the mandatory JEDEC SPD information In addition the computer supports e 512 Mbit 1 Gbit and 2 Gbit non ECC memory technologies e single sided and double sided DIMMs o DIMMs constructed with x8 and x16 DDR devices DIMMs constructed with x4 SDRAM are not supported Ey NOTE The system will not operate properly if you install unsupported DIMMs 16 Chapter2 Hardware Upgrades Populating DIMM Sockets There are two DIMM sockets on the system board XMM1 and XMM3 with one socket per Channel XMMs3 operates in memory channel A XMM1 operates in memory Channel B The system will automatically operate in single channel mode dual channel mode or flex mode depending on how the DIMMs are installed e The system will operate in single channel mode if the DIMM sockets are populated in one channel only e The system will operate in a higher performing dual channel mode if the total memory capacity of the DIMM in Channel A is equal to the total memory capacity of the DIMM in Channel B e The system will operate in flex mode if the total memory capacity of the DIM
3. drive cage back down to its normal position CAUTION Be careful not to pinch any cables or wires when rotating the drive cage down Figure 2 35 Rotating the Drive Cage Down 7 If installing a media card reader connect the USB cable from the media card reader to the USB connector on the system board labeled MEDIA1 Figure 2 36 Connecting the Media Card Reader USB Cable Ey NOTE Refer to System Board Connections on page 14 for an illustration of the system board drive connectors 8 Replace the 5 25 inch drive Replace the access panel 10 If the computer was on a stand replace the stand 11 Reconnect the power cord and turn on the computer 12 Lock any security devices that were disengaged when the access panel was removed The system automatically recognizes the drive and reconfigures the computer Installing and Removing Drives 37 Removing and Replacing the Primary 3 5 inch Internal SATA Hard Drive Ey NOTE Before you remove the old hard drive be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive The preinstalled 3 5 inch hard drive is located under the power supply To remove and replace the hard drive 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system the
4. removing 20 expansion slot cover removing 21 replacing 23 F front bezel removing 11 removing blanks 11 replacing 13 security 51 front panel components 2 H hard drive installing 38 removing 38 56 Index headphone connector 2 l installation guidelines 8 installing battery 42 drive cables 26 expansion card 20 hard drive 38 media card reader 35 memory 16 mounting screws 26 optical drive 30 security locks 45 K keyboard components 5 connector 4 L line in connector 4 line out connector 4 locks cable lock 45 front bezel 51 HP Business PC Security Lock 46 padlock 46 M media card reader features 2 installing 35 removing 33 memory installing 16 populating sockets 17 specifications 16 microphone connector 2 monitor connector DVI D 4 VGA 4 mounting screws 26 mouse connector 4 N network connector 4 O optical drive cleaning 55 installing 30 precautions 55 removing 28 P PCI card 22 PCI Express card 23 product ID location 7 R rear panel components 4 removing battery 42 bezel blanks 11 computer access panel 9 expansion card 20 expansion slot cover 21 front bezel 11 hard drive 38 media card reader 33 optical drive 28 PClcard 22 PCI Express card 23 S security cable lock 45 front bezel 51 HP Business PC Security Lock 46 padlock 46 serial connector 4 serial number location 7 shipping preparation 55 system board connections 14 T tower orientation 13 U unloc
5. standard screws are silver Ey NOTE If you are replacing the primary hard drive you must remove the four silver and blue 6 32 isolation mounting screws from the old hard drive and install them in the new hard drive Figure 2 18 Extra Mounting Screw Locations Table 2 3 Extra Mounting Screws No Mounting Screw Device 1 Black M3 Metric Screws All Drives except hard drives 2 Silver 6 32 Standard Screws Secondary Hard Drive in systems supporting two hard drives There are a total of five extra silver 6 32 standard screws Four are used as mounting screws for a secondary hard drive not supported The fifth is used for bezel security see Front Bezel Security on page 51 for more information 26 Chapter 2 Hardware Upgrades AN CAUTION To prevent loss of work and damage to the computer or drive If you are inserting or removing a drive shut down the operating system properly turn off the computer and unplug the power cord Do not remove a drive while the computer is on or in standby mode Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector For more information about preventing electrostatic damage refer to Electrostatic Discharge on page 53 Handle a drive carefully do not drop it Do not use excessive force when inserting a drive Avoid exposing a hard drive to liquids temperature extremes or products that have magnetic
6. 45 Installing a Security EE 45 Cable LOCK E 45 PadOCK TT 46 HP Business PC Security LOCK cccseccceteceseeeceteeeduncneneeseeeteeeeseduecneseeseadeeeeeeessetseteeeseeeeae 46 Front Beeler eegene EENS 51 Appendix Electrostatic Discharge sissies secsssicsisanssssccsiiaasvssinscaasveseaadsasnseendesddanssradussnacadsaaaddasdeineasaniubenawbsaaiansed 53 Preventing Electrostatic Damage cccccscecceeeeeesseceeeeeeeaeeeeeeeeaaaneeeeedeaaeaeeeeeeaaaeaeeseeeqaenaeeeeeeeneneeeees 53 Grounding Mun 53 Appendix D Computer Operating Guidelines Routine Care and Shipping Preparation 0 54 Computer Operating Guidelines and Routine Care ccccccccccececceeeeeeccceceecaeeeeeeeeeeeeeeeesenssnceeaeeeeeees 54 Optical Drive Precautions ccccccccceceeceeeeeeeeeeeeceneaaecaeeeeeeeeeeeeeeeeceaaeaaaeaaecaeeeeeeeeeeeeeeseeseciecaeeeeeeeeess 55 Operation EE 55 CS Tune TEE 55 Ehel 55 SHIPPING Preparation siise aaa aai a aa a aaa E a Genadaavadendteaceuseeate 55 re EE 56 1 Product Features Standard Configuration Features The HP Compag Small Form Factor features may vary depending on the model For a complete listing of the hardware and software installed in the computer run the diagnostic utility included on some computer models only YNOTE The Small Form Factor computer can also be used in a tower orientation For more information see Using the Small Form Factor Computer in a Tower Orienta
7. 7 as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer If the computer is on a stand remove the computer from the stand Remove the access panel Locate the battery and battery holder on the system board EY NOTE On some computer models it may be necessary to remove an internal component to gain access to the battery 42 Appendix A Battery Replacement Depending on the type of battery holder on the system board complete the following instructions to replace the battery Type 1 a Lift the battery out of its holder Figure A 1 Removing a Coin Cell Battery Type 1 b Slide the replacement battery into position positive side up The battery holder automatically secures the battery in the proper position Type 2 a To release the battery from its holder squeeze the metal clamp that extends above one edge of the battery When the battery pops up lift it out 1 b To insert the new battery slide one edge of the replacement battery under the holder s lip with the positive side up Push the other edge down until the clamp snaps over the other edge of the battery 2 Figure A 2 Removing and Replacing a Coin Cell Battery Type 2 Type 3 a Pull back on the clip 1 that is holding the battery in place and remove the battery 2 43 b Insert the new battery and position the clip back into place Fi
8. B 5 Securing the Monitor Installing a Security Lock 47 4 Use the bracket provided in the kit to secure other peripheral devices by laying the device cable across the center of the bracket 1 and inserting the security cable through one of the two holes in the bracket 2 Use the hole in the bracket that best secures the peripheral device cable Figure B 6 Securing Peripheral Devices Printer Shown 5 Thread the keyboard and mouse cables through the computer chassis lock Figure B 7 Threading the Keyboard and Mouse Cables 48 Appendix B External Security Devices 6 Remove the thumbscrew from the access panel 1 and install it in the placeholder hole on the back edge of the access panel 2 to prevent the thumbscrew from getting lost Figure B 8 Removing the Thumbscrew 7 Screw the lock to the chassis in the thumbscrew hole using the screw provided Figure B 9 Attaching the Lock to the Chassis Installing a Security Lock 49 8 Insert the plug end of the security cable into the lock 1 and push the button in 2 to engage the lock Use the key provided to disengage the lock Figure B 10 Engaging the Lock 9 When complete all devices in your workstation will be secured Figure B 11 Secured Workstation 50 Appendix B External Security Devices Front Bezel Security The front bezel can be locked in place by installing a security screw provided by HP To install the security screw 1 Remove disenga
9. Gi Hardware Reference Guide HP Compag Pro 4300 Small Form Factor Business PC Copyright 2012 Hewlett Packard Development Company L P The information contained herein is subject to change without notice Microsoft Windows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Hardware Reference Guide HP Compag Pro 4300 Small Form Factor Business PC First Edition April 2012 Document Part Number 691794 001 About This Book This guide provides basic information for upgrading this computer model Z WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life A CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information Ey NOTE Text set off in this manner prov
10. M in Channel A is not equal to the total memory capacity of the DIMM in Channel B In flex mode the channel populated with the least amount of memory describes the total amount of memory assigned to dual channel and the remainder is assigned to single channel If one channel will have more memory than the other the larger amount should be assigned to Channel A e In any mode the maximum operational speed is determined by the slowest DIMM in the system Installing DIMMs A CAUTION You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules Regardless of the power on state voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board The memory module sockets have gold plated metal contacts When upgrading the memory it is important to use memory modules with gold plated metal contacts to prevent corrosion and or oxidation resulting from having incompatible metals in contact with each other Static electricity can damage the electronic components of the computer or optional cards Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object For more information refer to Electrostatic Discharge on page 53 When handling a m
11. OTE To stabilize the computer in a tower orientation HP recommends the use of the optional tower stand 6 Reconnect the power cord and any external devices then turn on the computer YNOTE Ensure at least 10 2 centimeters 4 inches of space on all sides of the computer remains clear and free of obstructions System Board Connections Refer to the following illustration and table to identify the system board connectors Figure 2 7 System Board Connections 14 Chapter 2 Hardware Upgrades Table 2 1 System Board Connections No System Board Connector System Board Label Color Component 1 DIMM Channel A XMM3 black Memory Module 2 DIMM Channel B XMM1 black Memory Module 3 Power SATAPWR1 black SATA Drives 4 Media Card Reader MEDIA1 black Media Card Reader 5 SATA SATA1 white Optical Drive 6 SATA SATAO dark blue Hard Drive 7 PCI Express x1 X1PCIEXP1 black Expansion Card 8 PCI Express x16 X16PCIEXP black Expansion Card 9 PCI 2 PCH and PCI2 white Expansion Card System Board Connections 15 Installing Additional Memory The computer comes with double data rate 3 synchronous dynamic random access memory DDR3 SDRAM dual inline memory modules DIMMs DIMMs The memory sockets on the system board can be populated with up to two industry standard DIMMs These memory sockets are populated with at least one preinstalled DIMM To achieve the maximum memory support you can populate the system
12. aeeees 13 System Board Connections sssrinin aa E AAEE NE ARN EAA 14 Installing Additional Memory cccececceeee ttre teeter eee neers eta aeee seer EA AAEE EEES A AEEA EA naten Enna aenn na nenen naat 16 BIO 16 RISIKEN UE 16 Populating DIMM Sockets c ccccccceceeteeeeeeeeeeeeeeneeeeeeseeneeeeeeeseneaeeeeseeenaeeeeeeeeaaeeeseeeaeeees 17 ImStallimg BEI 17 Removing or Installing an Expansion Card 0 00 ccececcecceeeneee eee eeeecaeeeeeeeeaaeeeeeeeeeaaeeeeeeeeeiaeeeeeeeneaes 20 Bleu Le 25 Installing and Removing Drives 2 2 2c c0 cccceeecceteecetneceeteceeeneceedecbeeceeddecnueneeesedenuesseeeccbueseenedenunseetees 26 Removing an Internal 5 25 inch Drive assseeeeserrsnnrsnnneseesnnnnnrsnnnaaarennnaannannnaaeeennaanaannnaaeeena 28 Installing an Optical Drive into the 5 25 inch Drive Bay cccceeeseeeeeeeeeeneeeeeeeeenneeeees 30 Removing an Internal 3 5 INCN Drive occ eceeeeee eee eeeeeeeeeeeeeeaaeeeeseeeeaeeeeseeeaaeeeeeeeeaeees 33 Installing a Drive into the 3 5 inch Internal Drive Bay sessessssissseeesrrrssrrerrrrsserrrrrrss 35 Removing and Replacing the Primary 3 5 inch Internal SATA Hard Drive aaaaeneseeeeaen 38 Appendix A Battery Replacement icc cccsccsessccssscisansscoiadssenscsnsacccsascsndasccesanersadassaaasnsadncosaannnaascedaansissnseanveadannonna 42 vi Appendix B External Security Devices 0 cccccccceeceeseeeeeeeeeeneeeeeeeeeeeeeeeneeeseenseaaneaneeseeeseeeeeseeeesegaeneseeaneaneenees
13. and Data Cables 9 Rotate the drive cage back down to its normal position CAUTION Be careful not to pinch any cables or wires when rotating the drive cage down Figure 2 21 Rotating the Drive Cage Down Installing and Removing Drives 29 10 Slide the drive back until it stops then lift it up and out of the drive cage Figure 2 22 Removing the 5 25 inch Drive y NOTE When replacing a drive transfer the four mounting screws from the old drive to the new one Installing an Optical Drive into the 5 25 inch Drive Bay To install an optional 5 25 inch optical drive 1 2 3 4 Remove disengage any security devices that prohibit opening the computer Remove all removable media such as compact discs or USB flash drives from the computer Turn off the computer properly through the operating system then turn off any external devices Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer If the computer is on a stand remove the computer from the stand Remove the access panel If you are installing a drive in a bay covered by a bezel blank remove the front bezel then remove the bezel blank See Removing Bezel Blanks on page 11
14. ed in only one way Match the notch on the module with the tab on the memory socket For maximum performance populate the sockets so that the memory capacity is equal between Channel A and Channel B Refer to Populating DIMM Sockets on page 17 for more information 9 Push the module down into the socket ensuring that the module is fully inserted and properly seated Make sure the latches are in the closed position 3 18 Chapter 2 Hardware Upgrades 10 11 12 13 14 Rotate the drive cage back down to its normal position Figure 2 10 Rotating the Drive Cage Down Replace the access panel If the computer was on a stand replace the stand Reconnect the power cord and turn on the computer Lock any security devices that were disengaged when the access panel was removed The computer should automatically recognize the additional memory the next time you turn on the computer Installing Additional Memory 19 Removing or Installing an Expansion Card The computer has two PCI expansion slots one PCI Express x1 expansion slot and one PCI Express x16 expansion slot Ey NOTE The PCI and PCI Express slots support only low profile cards Ey NOTE You can install a PCI Express x1 x4 x8 or x16 expansion card in the PCI Express x16 slot To install an expansion card 1 2 3 4 Remove disengage any security devices that prohibit opening the computer Remove all removable media such as compact discs o
15. eeding 2 Ifyou are installing a drive in a bay covered by a bezel blank remove the front bezel then remove the bezel blank See Removing Bezel Blanks on page 11 for more information 3 Install three M3 metric mounting screws in the lower holes on each side of the drive two on the right side and one on the front left side HP has provided extra M3 metric mounting screws on the front of the chassis under the front bezel The M3 metric mounting screws are black Refer to Installing and Removing Drives on page 26 for an illustration of the extra M3 metric mounting screws location CAUTION Use only 5 mm long screws as mounting screws Longer screws can damage the internal components of the drive Ey NOTE When replacing the drive transfer the three M3 metric mounting screws from the old drive to the new one Figure 2 32 Installing Mounting Screws in the Media Card Reader e Installing and Removing Drives 35 4 Position the mounting screws on the drive into the J slots in the drive bay Then slide the drive toward the front of the computer until it stops Figure 2 33 Installing a Drive into the 3 5 inch Drive Bay Media Card Reader Shown 5 Rotate the drive cage to its upright position 1 and install an M3 mounting screw in the back left side of the drive 2 to secure the drive to the drive cage Figure 2 34 Securing the Drive in the Drive Cage 36 Chapter 2 Hardware Upgrades 6 Rotate the
16. emory module be careful not to touch any of the contacts Doing so may damage the module 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules Regardless of the power on state voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board 5 If the computer is on a stand remove the computer from the stand 6 Remove the access panel A WARNING To reduce risk of personal injury from hot surfaces allow the internal system components to cool before touching Installing Additional Memory 17 7 Rotate up the drive bay housing to access the memory module sockets on the system board Figure 2 8 Rotating the Drive Cage Up 8 Open both latches of the memory module socket 1 and insert the memory module into the socket 2 Figure 2 9 Installing a DIMM z e Z NOTE A memory module can be install
17. emperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace the battery only with the HP spare designated for this product Z CAUTION Before replacing the battery it is important to back up the computer CMOS settings When the battery is removed or replaced the CMOS settings will be cleared Static electricity can damage the electronic components of the computer or optional equipment Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object Ey NOTE The lifetime of the lithium battery can be extended by plugging the computer into a live AC wall socket The lithium battery is only used when the computer is NOT connected to AC power HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs go to http www hp com recycle 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board 5 6
18. eyboard on page 5 to identify the Windows Logo key Table 1 5 Windows Logo Key Functions The following Windows Logo Key functions are available in Microsoft Windows XP Microsoft Windows Vista and Microsoft Windows 7 Windows Logo Key Displays or hides the Start menu Windows Logo Key d Displays the Desktop Windows Logo Key m Minimizes all open applications Shift Windows Logo Key m Undoes Minimize All Windows Logo Key e Launches My Computer Windows Logo Key f Launches Find Document Windows Logo Key Ctrl f Launches Find Computer Windows Logo Key F1 Launches Windows Help Windows Logo Key Locks the computer if you are connected to a network domain or allows you to switch users if you are not connected to a network domain Windows Logo Key r Launches the Run dialog box Windows Logo Key u Launches the Utility Manager Windows Logo Key Tab Windows XP Cycles through the Taskbar buttons Windows Vista and Windows 7 Cycles through programs on the Taskbar using the Windows Flip 3 D In addition to the Windows Logo Key functions described above the following functions are also available in Microsoft Windows Vista and Windows 7 Ctrl Windows Logo Key Tab Use the arrow keys to cycle through programs on the Taskbar by using Windows Flip 3 D Windows Logo Key Spacebar Brings all gadgets to the front and select Windows Sidebar Windows Logo Key g Cycles throu
19. fields such as monitors or speakers If a drive must be mailed place the drive in a bubble pack mailer or other protective packaging and label the package Fragile Handle With Care Installing and Removing Drives 27 Removing an Internal 5 25 inch Drive CAUTION Al removable media should be taken out of a drive before removing the drive from the computer To remove a 5 25 inch internal drive 1 2 3 4 Remove disengage any security devices that prohibit opening the computer Remove all removable media such as compact discs or USB flash drives from the computer Turn off the computer properly through the operating system then turn off any external devices Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer If the computer is on a stand remove the computer from the stand Remove the access panel Rotate the drive cage to its upright position 1 and remove the mounting screw on the back left side of the drive 2 Figure 2 19 Removing the Drive Mounting Screw 28 Chapter 2 Hardware Upgrades 8 Disconnect the power cable 1 and data cable 2 from the rear of the optical drive Figure 2 20 Disconnecting the Power
20. for more information 30 Chapter 2 Hardware Upgrades Install three M3 metric mounting screws in the lower holes on each side of the drive two on the right side and one on the front left side HP has provided extra M3 metric mounting screws on the front of the chassis under the front bezel The M3 metric mounting screws are black Refer to Installing and Removing Drives on page 26 for an illustration of the extra M3 metric mounting screws location CAUTION Use only 5 mm long screws as mounting screws Longer screws can damage the internal components of the drive y NOTE When replacing the drive transfer the three M3 metric mounting screws from the old drive to the new one Figure 2 23 Installing Mounting Screws in the Optical Drive 9 Position the mounting screws on the drive into the J slots in the drive bay Then slide the drive toward the front of the computer until it stops Figure 2 24 Installing the Optical Drive Installing and Removing Drives 31 10 Rotate the drive cage to its upright position 1 and install an M3 mounting screw in the back left side of the drive 2 to secure the drive to the drive cage Figure 2 25 Securing the Drive in the Drive Cage 11 Connect the SATA data cable to the white system board connector labeled SATA1 if it is not already connected 12 Route the data cable through the cable guides Z CAUTION There are two cable guides that keep the data cable from bei
21. ge any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 If the computer is on a stand remove the computer from the stand 6 Remove the access panel and front bezel 7 Remove one of the five silver 6 32 standard screws located on the front of the chassis behind the bezel Figure B 12 Retrieving the Front Bezel Security Screw 8 Replace the front bezel Installing a Security Lock 51 9 Install the security screw next to the middle front bezel release tab to secure the front bezel in place Figure B 13 Installing the Front Bezel Security Screw 10 Replace the access panel 11 Ifthe computer was on a stand replace the stand 12 Reconnect the power cord and turn on the computer 13 Lock any security devices that were disengaged when the access panel was removed 52 Appendix B External Security Devices C Electrostatic Discharge A discharge of static electricity from a finger or other conduc
22. gh Sidebar gadgets Windows Logo Key t Cycles through programs on the taskbar Windows Logo Key u Launches Ease of Access Center Windows Logo Key any number key Launches the Quick Launch shortcut that is in the position that corresponds to the number for example Windows Logo Key 1 launches the first shortcut in the Quick Launch menu In addition to the Windows Logo Key functions described above the following functions are also available in Microsoft Windows 7 Windows Logo Key Ctrl b Switches to the program that displayed a message in the notification area Windows Logo Key p Choose a presentation display mode Windows Logo Key up arrow Maximizes the window Windows Logo Key left arrow Snaps the window to the left side of the screen 6 Chapter 1 Product Features Table 1 5 Windows Logo Key Functions continued Windows Logo Key right arrow Snaps the window to the right side of the screen Windows Logo Key down arrow Minimizes the window Windows Logo Key Shift up arrow Stretches the window to the top and bottom of the screen Windows Logo Key Shift left arrow or right Moves a window from one monitor to another arrow Windows Logo Key on numpad Zooms in Windows Logo Key on numpad Zooms out Serial Number Location Each computer has a unique serial number and product ID number in the location shown below Keep these numbers available for use when contacting custome
23. gure A 3 Removing a Coin Cell Battery Type 3 Ey NOTE After the battery has been replaced use the following steps to complete this procedure 9 10 11 12 13 Replace the access panel If the computer was on a stand replace the stand Plug in the computer and turn on power to the computer Reset the date and time your passwords and any special system setups using Computer Setup Lock any security devices that were disengaged when the access panel was removed 44 AppendixA Battery Replacement B External Security Devices EY NOTE For information on data security features refer to http Mwww hp com Installing a Security Lock The security locks displayed below and on the following pages can be used to secure the computer Cable Lock Figure B 1 Installing a Cable Lock Installing a Security Lock 45 Padlock Figure B 2 Installing a Padlock HP Business PC Security Lock 1 Fasten the security cable by looping it around a stationary object Figure B 3 Securing the Cable to a Fixed Object 46 Appendix B External Security Devices Insert the cable lock into the cable lock slot on the back of the monitor and secure the lock to the monitor by inserting the key into the key hole on the rear of the lock and rotating the key 90 degrees Figure B 4 Installing the Cable Lock on the Monitor Slide the security cable through the hole in the cable lock on the rear of the monitor Figure
24. he equipment A CAUTION Static electricity can damage the electrical components of the computer or optional equipment Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object See Electrostatic Discharge on page 53 for more information When the computer is plugged into an AC power source voltage is always applied to the system board You must disconnect the power cord from the power source before opening the computer to prevent damage to internal components Chapter 2 Hardware Upgrades Removing the Computer Access Panel 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 If the computer is on a stand remove the computer from the stand 6 Loosen the captive thumbscrew 1 then lift the access panel off the computer 2 Figure 2 1 Removing the Access Panel Removing the Computer Access Panel 9 Replaci
25. ides important supplemental information iv About This Book Table of contents d reueg eer 1 Standard Configuration Features 0 cc cccceeeeeeeeeeeenene esse eee enneeeeeeeeaaeeeeeeeeeaeeeeeseeeiaeeeeeseeniaeeeeeeenaees 1 Front Panel Component dsan aE E e A ates rience Gate atte eerie 2 Media Card Reader Components 0 cccceececeeceeencecaeceeeeceeee ence a aada a aad aaa a 2 Rear Panel Components ss ssssseseeessneseeettttttttttt ttt nnt nr EErEE EEEE EEEENEESEEESEEESEEEEEEEEEEEEEEEEN EESAN EEEE EE EEEE EEEn 4 le EE 5 Using the Windows LOGO Key ssuriosssiirisesiiiioiiirrid iinnat a a NNE 6 Serial Number Location o eee eee tr enter inner n anette ten eaae eee eee eaaaeeeeeeeeaeeeeseeaaaeeeesnaaeeeeneenaees 7 E OSES OR i E 8 Serviceability Features cece ee cern er eee nee teen eee eee eeaae eee ee needa eee eeeeaeeeeeeeeaaaeeeeeenaeeeeeneenaees 8 Wearmings and er d EE 8 Removing the Computer Access Panel esssessssrsreseeerrannnsnnnunneennaaannnnannntennaaannnnnunutennaaananannneeennaaan annn 9 Replacing the Computer Access Panel 10 Removing the Front Bezel escerai era E E EEE 11 Removing Bezel BIANKS asisrrrnirrrier ian ar A E ANEA A N a AA 11 Replacing the Front Bezel c cccceeeeeeeeeeeeeeee ee eet tne eee eee tenne eater eeeeeeaeeeeeeeceeaaeeeeteneaaeeeeeneeeaeeeseeeaaees 13 Using the Small Form Factor Computer in a Tower Orientation cceceeeeeeeeeeeeeeeeeeeenneeeeeeeeen
26. in place towards the outer right edge of the bezel 1 and slide the bezel blank back and to the right to remove it 2 Figure 2 4 Removing a Bezel Blank 12 Chapter 2 Hardware Upgrades Replacing the Front Bezel Insert the three hooks on the bottom side of the bezel into the rectangular holes on the chassis 1 then rotate the top side of the bezel onto the chassis 2 and snap it into place Figure 2 5 Replacing the Front Bezel Using the Small Form Factor Computer in a Tower Orientation The Small Form Factor computer can be used in a tower orientation with an optional tower stand that can be purchased from HP 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer Replacing the Front Bezel 13 5 Orient the computer so that its right side is facing down and place the computer in the optional stand Figure 2 6 Changing from Desktop to Tower Orientation gm r 5 N
27. k it back and forth until the connectors pull free from the socket Pull the expansion card straight up from the socket 1 then away from the inside of the chassis to release it from the chassis frame 2 Be sure not to scrape the card against the other components Ey NOTE Before removing an installed expansion card disconnect any cables that may be attached to the expansion card Figure 2 13 Removing a PCI Express x1 Expansion Card 22 Chapter2 Hardware Upgrades c H you are removing a PCI Express x16 card pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket Pull the expansion card straight up from the socket then away from the inside of the chassis to release it from the chassis frame Be sure not to scrape the card against the other components Figure 2 14 Removing a PCI Express x16 Expansion Card _ 10 Store the removed card in anti static packaging 11 If you are not installing a new expansion card install an expansion slot cover to close the open slot CAUTION After removing an expansion card you must replace it with a new card or expansion slot cover for proper cooling of internal components during operation Removing or Installing an Expansion Card 23 12 To install a new expansion card hold the card just above the expansion socket on the system board then move the ca
28. king access panel 45 USB ports front panel 2 rearpanel 4 V ventilation guidelines 54 Ww Windows Logo key 6 Index 57
29. n Removing an Internal 5 25 inch Drive on page 28 to remove the 5 25 inch drive and access the 3 5 inch drive CAUTION Ensure that the computer is turned off and that the power cord is disconnected from the electrical outlet before proceeding Installing and Removing Drives 33 2 If you are removing a media card reader disconnect the USB cable from the system board Figure 2 28 Disconnecting the Media Card Reader USB Cable 3 Rotate the drive cage to its upright position 1 and remove the mounting screw on the back left side of the drive 2 Figure 2 29 Removing the Drive Mounting Screw 4 Rotate the drive cage back down to its normal position Figure 2 30 Rotating the Drive Cage Down 34 Chapter 2 Hardware Upgrades 5 Slide the drive back until it stops then lift it up and out of the drive cage Figure 2 31 Removing a 3 5 inch Drive Media Card Reader Shown NOTE When replacing a 3 5 inch drive transfer the four mounting screws from the old drive to the new one Installing a Drive into the 3 5 inch Internal Drive Bay The 3 5 inch bay is located underneath the 5 25 inch drive To install a drive into the 3 5 inch bay 1 Follow the procedure in Removing an Internal 5 25 inch Drive on page 28 to remove the 5 25 inch drive and access the 3 5 inch drive bay CAUTION Ensure that the computer is turned off and that the power cord is disconnected from the electrical outlet before proc
30. n turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 If the computer is on a stand remove the computer from the stand 6 Remove the access panel 7 Rotate the drive cage for internal drives to its upright position Figure 2 37 Rotating the Drive Cage Up 38 Chapter 2 Hardware Upgrades 8 Rotate the power supply to its upright position The hard drive is located beneath the power supply Figure 2 38 Raising the Power Supply am 9 Disconnect the power cable 1 and data cable 2 from the back of the hard drive Figure 2 39 Disconnecting the Hard Drive Power Cable and Data Cable Installing and Removing Drives 39 10 Press down on the green release latch next to the hard drive 1 While holding the latch down slide the drive forward until it stops then lift the drive up and out of the bay 2 Figure 2 40 Removing the Hard Drive 11 To install a hard drive you must transfer the silver and blue isolation mounting screws from the old hard drive to the new hard drive Figure 2 41 Installing Hard Drive Mounting Screws 40 Chapter 2 Hardware Upgrades 12 Align the mounting screws with the
31. ng pinched by the drive cage when raising or lowering it One is located on the bottom side of the drive cage The other is located on the chassis frame under the drive cage Ensure that the data cable is routed through these guides before connecting it to the optical drive 13 Connect the power cable 1 and data cable 2 to the rear of the optical drive Ey NOTE The power cable for the optical drive is a three headed cable that is routed from the system board to the hard drive then to the rear of the optical drive Figure 2 26 Connecting the Power and Data Cables 32 Chapter 2 Hardware Upgrades 14 Rotate the drive cage back down to its normal position CAUTION Be careful not to pinch any cables or wires when rotating the drive cage down Figure 2 27 Rotating the Drive Cage Down 15 Replace the access panel 16 If the computer was on a stand replace the stand 17 Reconnect the power cord and turn on the computer 18 Lock any security devices that were disengaged when the access panel was removed The system automatically recognizes the drive and reconfigures the computer Removing an Internal 3 5 inch Drive Z CAUTION All removable media should be taken out of a drive before removing the drive from the computer The 3 5 inch drive is located underneath the 5 25 inch drive You must remove the internal 5 25 inch drive before removing the internal 3 5 inch drive 1 Follow the procedure i
32. ng the Computer Access Panel Slide the lip on the front end of the access panel under the lip on the front of the chassis 1 then press the back end of the access panel onto the unit 2 and tighten the captive thumbscrew 3 Figure 2 2 Replacing the Access Panel 10 Chapter 2 Hardware Upgrades Removing the Front Bezel 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the access panel 6 Lift up the three tabs on the side of the bezel 1 then rotate the bezel off the chassis 2 Figure 2 3 Removing the Front Bezel Removing Bezel Blanks On some models there are bezel blanks covering the 3 5 inch and 5 25 inch internal drive bays that need to be removed before installing a drive To remove a bezel blank 1 Remove the access panel and front bezel Removing the Front Bezel 11 2 To remove a bezel blank push the two retaining tabs that hold the bezel blank
33. nged in Computer Setup to use both connectors 4 Chapter 1 Product Features Keyboard Figure 1 5 Keyboard Components Table 1 4 Keyboard Components 1 Function Keys Perform special functions depending on the software application being used 1 2 Editing Keys Includes the following Insert Home Page Up Delete End and Page Down 3 Status Lights Indicate the status of the computer and keyboard settings Num Lock Caps Lock and Scroll Lock 4 Numeric Keys Work like a calculator keypad 5 Arrow Keys Used to navigate through a document or Web site These keys allow you to move left right up and down using the keyboard instead of the mouse 6 Ctrl Keys Used in combination with another key their effect depends on the application software you are using 7 Application Key Used like the right mouse button to open pop up menus in a Microsoft Office application May perform other functions in other software applications 8 Windows Logo Keys Used to open the Start menu in Microsoft Windows Used in combination with other keys to perform other functions 9 Alt Keys Used in combination with another key their effect depends on the application software you are using Keys available in select geographic regions Keyboard 5 Using the Windows Logo Key Use the Windows Logo key in combination with other keys to perform certain functions available in the Windows operating system Refer to K
34. ower management functions of the operating system or other software including sleep states e Turn off the computer before you do either of the following Wipe the exterior of the computer with a soft damp cloth as needed Using cleaning products may discolor or damage the finish Occasionally clean the air vents on all vented sides of the computer Lint dust and other foreign matter can block the vents and limit the airflow 54 AppendixD Computer Operating Guidelines Routine Care and Shipping Preparation Optical Drive Precautions Be sure to observe the following guidelines while operating or cleaning the optical drive Operation Cleaning Safety Do not move the drive during operation This may cause it to malfunction during reading Avoid exposing the drive to sudden changes in temperature as condensation may form inside the unit If the temperature suddenly changes while the drive is on wait at least one hour before you turn off the power If you operate the unit immediately it may malfunction while reading Avoid placing the drive in a location that is subject to high humidity extreme temperatures mechanical vibration or direct sunlight Clean the panel and controls with a soft dry cloth or a soft cloth lightly moistened with a mild detergent solution Never spray cleaning fluids directly on the unit Avoid using any type of solvent such as alcohol or benzene which may damage the finish If any object o
35. r USB flash drives from the computer Turn off the computer properly through the operating system then turn off any external devices Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer If the computer is on a stand remove the computer from the stand Remove the access panel Locate the correct vacant expansion socket on the system board and the corresponding expansion slot on the back of the computer chassis Release the slot cover retention latch that secures the slot covers by lifting the green tab on the latch and rotating the latch to the open position Figure 2 11 Opening the Expansion Slot Retainer 20 Chapter 2 Hardware Upgrades 9 Before installing an expansion card remove the expansion slot cover or the existing expansion card If you are installing an expansion card in a vacant socket remove the appropriate expansion slot cover on the back of the chassis Pull the slot cover straight up then away from the inside of the chassis a Figure 2 12 Removing an Expansion Slot Cover Removing or Installing an Expansion Card 21 b Ifyou are removing a standard PCI card or PCI Express x1 card hold the card at each end and carefully roc
36. r liquid falls into the drive immediately unplug the computer and have it checked by an authorized HP service provider Shipping Preparation Follow these suggestions when preparing to ship the computer 1 Back up the hard drive files on optical media or external USB drives Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit Ey NOTE The hard drive locks automatically when the system power is turned off St oP a Remove and store all removable media Turn off the computer and external devices Disconnect the power cord from the electrical outlet then from the computer Disconnect the system components and external devices from their power sources then from the computer Ey NOTE Ensure that all boards are seated properly and secured in the board slots before 6 shipping the computer Pack the system components and external devices in their original packing boxes or similar packaging with sufficient packing material to protect them Optical Drive Precautions 55 Index A access panel locking and unlocking 45 audio connectors 2 4 B battery replacement 42 Cc computer access panel removing 9 replacing 10 computer operating guidelines 54 connecting drive cables 26 D DIMMs See memory drives connecting cables 26 installing 26 locations 25 removing 26 E electrostatic discharge preventing damage 53 expansion card installing 20
37. r service for assistance Figure 1 6 Serial Number and Product ID Location Serial Number Location 7 8 2 Hardware Upgrades Serviceability Features The computer includes features that make it easy to upgrade and service No tools are needed for most of the installation procedures described in this chapter Warnings and Cautions Before performing upgrades be sure to carefully read all of the applicable instructions cautions and warnings in this guide A WARNING To reduce the risk of personal injury from electrical shock hot surfaces or fire Disconnect the power cord from the wall outlet and allow the internal system components to cool before touching Do not plug telecommunications or telephone connectors into the network interface controller NIC receptacles Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord in a grounded earthed outlet that is easily accessible at all times To reduce the risk of serious injury read the Safety amp Comfort Guide It describes proper workstation setup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the Web at http Awww hp com ergo WARNING Energized and moving parts inside Disconnect power to the equipment before removing the enclosure Replace and secure the enclosure before re energizing t
38. rd toward the rear of the chassis 1 so that the bracket on the card is aligned with the open slot on the rear of the chassis Press the card straight down into the expansion socket on the system board 2 Figure 2 15 Installing an Expansion Card NOTE When installing an expansion card press firmly on the card so that the whole connector seats properly in the expansion card slot 13 Rotate the slot cover retention latch back in place to secure the expansion card 14 15 16 24 Chapter 2 Figure 2 16 Closing the Expansion Slot Retainer Connect external cables to the installed card if needed Connect internal cables to the system board if needed Replace the access panel If the computer was on a stand replace the stand Hardware Upgrades 17 Reconnect the power cord and turn on the computer 18 Lock any security devices that were disengaged when the access panel was removed 19 Reconfigure the computer if necessary Drive Positions Figure 2 17 Drive Positions Table 2 2 Drive Positions IER 1 3 5 inch internal hard drive bay 2 3 5 inch internal drive bay for optional drives media card reader shown 3 5 25 inch internal drive bay for optional drives optical drive shown NOTE The drive configuration on your computer may be different than the drive configuration shown above To verify the type size and capacity of the storage devices installed in the computer run Compu
39. s e Secure Digital High e MultiMediaCard Capacity SDHC MMC Reduced Size se MultiMediaCard 4 0 e MiniSD e Reduced Size MMC Mobile MultiMediaCard RS MMC MMC Micro adapter required 5 USB e USB Universal Serial Bus Port 6 CompactFlash I II e CompactFlash Card e CompactFlash Card MicroDrive Type 1 Type 2 7 MS PRO MS PRO DUO e Memory Stick MS e Memory Stick Select Memory Stick PRO MagicGate Memory Stick MG MagicGate Memory Duo Memory Stick Duo MS Duo Memory Stick PRO MS PRO Duo MS PRO Duo Memory Stick PRO HG Duo Memory Stick Micro M2 adapter required Media Card Reader Components 3 Rear Panel Components Figure 1 4 Rear Panel Components Table 1 3 Rear Panel Components 1 SS RJ 45 Network Connector 6 Pi DVI D Connector 2 O VGA Monitor Connector 7 Ki PS 2 Mouse Connector green 3 OlOla Serial Connector 8 PS 2 Keyboard Connector purple 4 Power Cord Connector 9 J Line Out Connector for powered audio devices green 5 es Universal Serial Bus USB 10 d Line In Audio Connector blue NOTE An optional second serial port and an optional parallel port are available from HP The monitor connectors on the system board are inactive when a graphics card is installed in the computer If a graphics card is installed into one of the system board slots the connectors on the graphics card and the system board may be used at the same time Some settings may need to be cha
40. slots on the chassis drive cage press the hard drive down 13 into the bay then slide it back until it stops and locks in place Figure 2 42 Installing the Hard Drive Connect the power and data cables to the back of the hard drive Ey NOTE When replacing the primary hard drive be sure to route the SATA and power cables through the cable guide on the bottom of the chassis frame behind the hard drive 14 15 16 17 18 The data cable must be connected to the dark blue connector labeled SATAO on the system board to avoid any hard drive performance problems Rotate the drive cage for internal drives and the power supply down to their normal positions Replace the access panel If the computer was on a stand replace the stand Reconnect the power cord and turn on the computer Lock any security devices that were disengaged when the access panel was removed Installing and Removing Drives 41 A Battery Replacement The battery that comes with the computer provides power to the real time clock When replacing the battery use a battery equivalent to the battery originally installed in the computer The computer comes with a 3 volt lithium coin cell battery Z WARNING The computer contains an internal lithium manganese dioxide battery There is a risk of fire and burns if the battery is not handled properly To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose to t
41. ter Setup Drive Positions 25 Installing and Removing Drives When installing additional drives follow these guidelines Ey NOTE Refer to System Board Connections on page 14 for an illustration of the system board drive connectors e The primary Serial ATA SATA hard drive must be connected to the dark blue primary SATA connector on the system board labeled SATAO e Connect a SATA optical drive to the white SATA connector on the system board labeled SATA1 e Connect a media card reader USB cable to the USB connector on the system board labeled MEDIA1 e The power cable for the SATA drives is a three headed cable that is plugged into the system board with the first connector routed to the rear of the hard drive the second connector routed to the rear of the 3 5 drive and the third connector routed to the rear of the 5 25 optical drive e The system does not support Parallel ATA PATA optical drives or PATA hard drives e You must install mounting screws to ensure the drive will line up correctly in the drive cage and lock in place HP has provided extra mounting screws for the internal drive bays five 6 32 standard screws and four M3 metric screws installed in the front of the chassis under the front bezel The 6 32 standard screws are required for a secondary hard drive not supported All other drives except the primary hard drive use M3 metric screws The HP supplied metric screws are black and the HP supplied
42. tion on page 13 in this guide Figure 1 1 Small Form Factor Configuration Standard Configuration Features 1 Front Panel Components Drive configuration may vary by model Some models have a bezel blank covering one or more drive bays Figure 1 2 Front Panel Components Table 1 1 Front Panel Components 1 5 25 inch Optical Drive 6 USB Universal Serial Bus Ports 2 Optical Drive Activity Light 7 Microphone Connector 3 Optical Drive Eject Button 8 3 5 inch Media Card Reader optional 4 Dual State Power Button 9 Hard Drive Activity Light 5 Power On Light 10 Headphone Connector NOTE The Power On Light is normally green when the power is on If it is flashing red there is a problem with the computer and it is displaying a diagnostic code Media Card Reader Components The media card reader is an optional device available on some models only Refer to the following illustration and table to identify the media card reader components Figure 1 3 Media Card Reader Components SD MMG miniSD MS Pro MS PRO Duo CompactFlash I II Table 1 2 Media Card Reader Components No Slot Media 1 xD e xD Picture Card xD 2 Chapter 1 Product Features Table 1 2 Media Card Reader Components continued No Slot Media 2 MicroSD e MicroSD T Flash e MicroSDHC 3 Media Card Reader Activity Light 4 SD MMC miniSD e Secure Digital SD e MiniSDHC MultiMediaCard 4 0 MMC Plu
43. tor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device Preventing Electrostatic Damage To prevent electrostatic damage observe the following precautions Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding Methods There are several methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heelstraps toestraps or bootstraps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding contact an HP authorized dealer reseller or service provider SY
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