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HP Fax 2140 User's Manual

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1. HP 2140 Fax series User Guide Part number CM721 90001 invent O Copyright 2009 Hewlett Packard Development Company LP The information contained herein is subject to change without notice No part of the document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting and additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein The Hewlett Packard Company shall not be liable for incidental or consequential damages in connection with or arising out of the furnishing performance or use of this document and program material which it describes E Note Regulatory information can be found in the Specification section of this guide It is not lawful in many places to make copies of the following items When in doubt check with a legal representative first Governmental paper or documents Passports Immigration papers Selective service papers Identification badges cards or insignias Governmental stamps Postage stamps Food stamps Checks or drafts drawn on Governmental agencies Paper currenoy traveler s checks or money orders Certificates of deposit Cop
2. 0 The arrow buttons located at the left and right of OK button on the control panel are designated by in the instructions Set rings to answer You can select the number of rings that will occur before the fax answers an incoming call EY NOTE If you are using your machine as both a telephone and a fax machine we suggest you set the ring count to at least 4 to give you time to answer Press Menu repeatedly until BASIC FAX displays and press OK Press 4 gt until Rings to Answer displays and press OK Enter the number of rings you want 2 7 and press OK The HP Fax rings the set number of times and then answers It then produces a different sounding ring to alert you to which type of call is incoming The additional ring may occur once for a fax call The additional ring occurs 5 times for a voice call Additional features 23 Use Caller ID Use Caller ID Many countries have the Caller ID system that enables the receiver to view the numbers or names of callers Once you have subscribed to Caller ID services through your local phone company your machine can display caller information EY NOTE This option is not available in all countries regions Turn Caller ID on 1 Press Menu repeatedly until Basic FAX displays and press OK 2 Usethe 4 gt toscrollto caller ID and press OK 3 Usethe 4 to scroll to the desired option and press OK On Activates the Caller ID feature On w Junk
3. Osterreich 43 0820 87 4417 Luxemburg Deutsch 352 900 40 007 0 145 pim 0 161 47212049 EE Malaysia 1800 88 8588 Belgi 32 070 300 005 Mauritius 230 262 210 404 0 174 M xico Ciudad de M xico 55 5258 9922 Belgique 32 070 300 004 M xico 01 800 472 68368 0 174 Maroc 081 005 010 Brasil Sao Paulo 55 11 4004 7751 Nederland 31 0900 2020 165 Brasil 0 800 709 7751 0 20 Canada 1 800 474 6836 1 800 New Zealand 0800 441 147 hp invent Nigeria 01 271 2320 Central America amp The www hp com support Norge 47 815 62 070 Caribbean 0 39 NOK Chile 800 360 999 24791773 lee PE 1068687980 Panam 1 800 711 2884 E 800 810 3888 Paraguay 009 800 54 1 0006 Colombia Bogot 571 606 9191 Per 0 800 10111 Colombia 01 8000 51 4746 8368 Philippines 2 867 3551 Costa Rica 0 800 011 1046 Polska 801 800 235 Cesk republika 810 222 222 Portugal 351 808 201 492 Danmark 45 70 202 845 0 024 0 25 DKK Puerto Rico 1 877 232 0589 Ecuador Andinatel 1 999 119 Rep blica Dominicana 1 800 711 2884 800 711 2884 Reunion 0820 890 323 Ecuador Pacifitel 1 800 225 528 Rom nia 0801 033 390 800 71172884 Poccus Mockea 095 777 3284 02 6910602 0 03 El Salvador 800 6160 Poccua Caukr 812 332 4240 Espa a 34 902 010 059 Merep6ypr 0 08 0 078 800 897 1415 da yu France 33 0892 69 60 22 Singapore 65 6272 5300 OST Slovensko 0850 111 256 Deutschland ao S05 652 180 chon South Africa RSA 0860 104 771 Festnetz bei A
4. Send a fax Adjust guides to document width 1 Place the document to be sent up to 15 pages in the document feeder 2 Dial the number by using one of these methods Entering the number and pressing Start Lifting the handset entering the number and pressing Start Using the Loudspeaker button to listen as you dial then pressing Start Pressing and holding a One Touch button For more information see One touch dialing on page 19 Pressing the Speed Dial button when Search Dial appears in the display press OK and search for the number When the correct number appears press Start For more information see Phone book dialing on page 19 Ef NOTE One touch and speed dial locations must have been previously programmed For more information see Store a number in the phone book on page 18 Quick start 5 Receive a fax Receive a fax How faxes are received depends on how the Answer Mode Receive Mode is set For more information see Set rings to answer on page 23 FAX answer mode The fax machine will answer the telephone automatically detect fax tones and receive a fax x TIP However if you accidentally answer the telephone and hear fax tones press the Start button to receive the fax AUTO answer mode In AUTO mode the telephone rings for a certain number of rings see Set rings to answer on page 23 then switches to FAX receiving TEL answer mode If the answer Mode is set to TEL you must manual
5. out of the margin you have set it will be printed on two sheets of paper The Discard Size can be 00 to 30 mm You can select the number of rings before answering an incoming call If you are using your machine as both a telephone and a fax machine AUTO mode we suggest you set the ring count to at least 4 to give you time to answer The number of rings can be 2 to 7 Error correction mode compensates for poor line quality and ensures accurate error free transmission with any other ECM equipped facsimile machine If the line quality is poor transmission time may be increased when ECM is enabled The settings are on and off HP Fax basics 13 Overview of menu options continued Option Send From Memory Settings You can set your machine to scan a document into memory and then send the fax The settings are on and off Caller ID This option is not available in all countries regions Set Junk Fax No This option is not available in all countries regions Auto Journal DRPD Mode Resolution Contrast Image TCR You can see the number of the person calling you Before using this feature Caller 1D service must be installed on your telephone line by the telephone company The settings are On On w Junk Fax and off For more information see Use Caller ID on page 24 If you have Caller ID set to On w Junk Fax you can block faxes from particular numbers You must have received a fax from tha
6. CM721 90001 O invent
7. Call 7 2 HP Fax basics acce st ooo Pademiceos e E re eie VR SEU en OR EN PCR a ES 8 Tbe HP 2140 E80 at Ex dt e a o Rr en du ber Af e e Pa Re rr td 9 Parts of the HP Fax us sconce en lw ote eve SC e tre sec i IHRE n PEERS 9 Gontrol Panel of HP Faxes inopes ERE rica ad ads IUe ela 10 Thementus sk e aA Sp teint cubes Supr seine ea NR dC ripe estet on ve aed 12 Overview of menu options liie eee eae 13 BASIC FAX menus zie LEA AER Pande Rides ea da 13 ADVANCED FAX metu oerte U4esxvpRex Peete ee doles cha ENTIS Eid 14 TOOLS ment z AAA A Edu E a ac eur AUR OR ISSN EINER 15 Eoudspeaket AE p eb ote edet eed o rte acht qe o eu dde ed 15 Navigate the menus suoi eee t ace xc SQUE VERLA EORR PRORA 15 Ready mode ce a RE EX CY eed p TDI C UY AUR n HART ae 15 Menu buttons sd geo a Sai aM bdo e NR dale cg 15 Enter dates times text and telephone numbers llli ee liess 16 Mosttext fields user rede e a i CR d dag ERE Pee 17 Fax header telephone number 0 eee eee 18 Speed dialing tama a Bh et bg ae ee ees 18 Store a number in the phone book 2 eee 18 PANES pnone books oni id ese Dee ee CAs Be ee hE en 19 Dial from the phone book 0 eee eee ena 19 One touch dialing ocio a onus elas boda b aw edd elite t hd RS 19 Phone book dialing ressis niare REA Gack AAA Saas eee 19 Paper types and SIZES 20 Document types and sizes ici ek ey re eee aS mA RL Rate ER CR oed ie 20 Set document resolution a
8. HP s warranty HP shall either repair or replace the product at HP s option If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced HP products may contain remanufactured parts components or materials equivalent to new in performance HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer B Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE C Limitations of liability 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies 2 TO THE EXTENT ALLOWED BY LOCAL LAW E
9. can use for documents see Acceptable documents on page 52 DO NOT try to send documents that are wet covered with wet ink or paste e wrinkled curled or folded e toothin less than 0 07 mm 0 18 in thick onionskin airmail paper etc e too thick more than 0 15 mm 0 38 in thick index cards file folders e chemically processed pressure sensitive paper carbon coated paper etc coated glossy etc too small or short such as a label voucher etc made of cloth or metal To send these documents use an office copier to make a photocopy first and then send the copy Set document resolution and contrast for a single copy Document resolution and contrast are set in the same manner for both faxes and copies For most faxes and copies default settings will work well If you need to send copy a document with unusual contrast characteristics including images embedded pictures you can adjust the resolution and contrast for that document using the control panel buttons x TIP You can also change the default settings for all documents using the menu See BASIC FAX menu on page 13 We recommend you use documents with a high contrast such as documents printed using a high quality printer felt tip pen black ink or typewriter The paper should be white or very light and of normal weight not cardboard or onionskin Blue lines on a ruled pad don t fax well For more information on the types of paper yo
10. displays the next and previous menu options Referred to as the arrow keys in text and are designated by gt When no other button has been pressed adjusts the ringer volume If the handset is off hook adjusts the handset volume When Loudspeaker has been pressed adjusts the speaker volume OK Accepts the selection shown in the display Back Allows you to return to the previous menu level The HP 2140 Fax continued Label Name and Description 9 Number keypad Dials telephone and fax numbers and enters letters and symbols in text fields The phone key pad is also used for one touch dialing 10 Symbols The 0 key Used to enter special characters when entering a name in a text field 1 Speed Dial Stores and dials 100 telephone fax numbers 12 Redial Pause Automatically redials the last number or allows you to select one of the last 10 numbers to redial Adds a pause while entering a speed dial number 13 Mute Mutes the telephone during a telephone call 14 d Loudspeaker Allows you to listen to the telephone while dialing without lifting the handset Allows you to listen only There is no speakerphone capability 15 x Cancel na Menu stops an operation and returns to Ready mode When entering text or numbers Press once to backspace delete numbers or letters when editing Hold down to delete entire field Press again after holding down to return to Ready mode 16 e Start Starts a fax jo
11. have your HP Fax send your fax up to 20 fax numbers at once The documents are automatically erased from memory when Broadcasting is finished 1 Turn the document face down and feed it into the machine 2 Press Menu repeated until ADVANCED FAX displays and press OK 3 Select Set Broadcasting by pressing 4 and press OK 4 Enter the fax number xx TIP One touch buttons do not work with this Broadcasting function You can enter 20 fax numbers into one job Press OK when the correct number appears in the display f you have more destinations select Y by using 4 and press OK when asked Another Y N and repeat steps from 4 If you have finished entering all the numbers answer N and press OK The document will be scanned into memory before transmission Delayed fax You can set your machine to send a fax any time in the next 24 hours For example it is usually cheaper to send a fax at night because telephone rates are lower than they are during the day To cancel a scheduled fax see To cancel the scheduled job on page 31 1 2 3 4 Turn the document face down and feed it into the machine Press Menu repeatedly until ADVANCED FAX appears and press OK Select Set Delayed Fax by pressing and press OK Enter the fax number x TIP One touch buttons do not work with Delayed Fax You can enter 20 fax numbers into one job Advanced faxing 29 Polling 7 8 9 Press OK when the number ap
12. ink level The fax machine is busy doing something else The machine is waiting three minutes to automatically redial the fax number that was busy or did not answer You have the option to manually redial by pressing Start You attempted to enter Favorites while sending or printing Favorites document A previously used cartridge has been detected Remaining ink reported in View Ink Level and Ink Low message may be inaccurate Troubleshooting Your problem may be listed in LCD error messages on page 46 The chart below shows other problems you can solve yourself For problems you cannot resolve here see Use Hewlett Packard support services on page 59 xx TIP For U S only You can test your HP Fax to make sure it is set up properly for faxing Place a document in the document feeder dial 1 888 HP FAX ME 1 888 473 2963 and press Start Please wait approximately 1 minute and you will receive a Fax Back System Test page confirming your product is working correctly The Fax Header must be set up in order to test the fax machine Fax problems Problem Solution The machine is not working there is no display and the buttons are not working Unplug the power cord and plug it in again Check that your socket is live No dial tone Someone calls and gets a busy signal even though the fax is not busy Check that the phone line is connected properly to the port in the bottom of the fax Unp
13. items on the display will show up with the blinking cursor under the item to change Simply press the key for the new character or number or use the 4 to move to the one you want to change To enter a pause in a telephone number press Redial Pause A will appear in the display Press the button multiple times for a longer pause When entering text press the phone pad button repeatedly to scroll through the characters Use the following table for reference HP Fax basics Most text fields Enter dates times text and telephone numbers The letters and numbers scroll as shown next to each button for text fields such as the phone book Press the 2 to display an A and press P for the cursor to advance before pressing 3 to select D If you want a B press 2 twice in rapid succession Table 2 1 Keys to enter text and numbers Produces Key Produces space 1 6 MNO6 ABC2 7 PQRS7 DEF3 8 TUV8 GHI4 9 WXYZ9 JKL5 0 R80 For example to enter Jacque amp Baja Inc follow these steps Press 6 0 000 00 00 00 Result JACQUE will display _ ____ _ _ ___ __ gt w_O_u _a _ o Enters a space 000000000 amp will display o Enters a space 000 will display 000 00 000 INC will display 0000 will display HP Fax basics 17 Speed dialing Fax header telephone number For most telephone numbers
14. page 24 Reports to help you manage your work see page 34 HP Fax basics The HP 2140 Fax The HP 2140 Fax Parts of the HP Fax Figure 2 1 Front view 1 Document support 5 Document feeder 2 Paper tray 6 Handset 3 Paper tray cover 7 Paper guide 4 Document guide 8 Paper support Power cord socket Connect handset to the HANDSET port Connect telephone line to the LINE port HP Fax basics 9 The HP 2140 Fax Control Panel of HP Fax Figure 2 3 ra 2 3 4 Label Icon 1 2 3 4 Control panel of HP Fax 6 5 7 D 10 DD 15 12 Name and Description Mode Contrast When no document is loaded pressing this button changes the Receive Mode See Answer receive mode on page 27 When a document is loaded pressing this button changes the contrast for faxing and copying Resolution Improves the clarity of a document that you are faxing or copying Access Cartridge Moves the print cartridge to the center so it can easily be replaced Favorites Enables you to store documents that are frequently faxed and send them to selected fax numbers without the originals Press Favorites repeatedly to save delete send or print the documents Menu Displays the options available for your HP Fax d 65 10 HP Fax basics Scroll Volume When you are entering numbers or text moves the cursor to the digit or character to be edited When Menu has been pressed
15. though the packages contain the same type of paper If you encounter undesirable results try the other side of the paper a different type or another package of the same kind of paper Do not use the following types of paper with your machine e Continuous form feed paper e Synthetic paper Tyvek etc e Thermal paper e Multi sheet forms and documents e Chemically treated paper pressure sensitive paper carbon coated paper etc e Coated glossy photo etc Papers with raised embossed lettering Document types and sizes 20 The following document size is acceptable when you send a fax The minimum document size is 148 mm 5 8 in wide by 128 mm 5 in long The maximum size is 216 mm 8 5 in wide by 356 mm 14 in long Follow these tips to ensure worry free faxing Be sure that your document is dry and free of staples paper clips and other foreign objects If you are sending more than one sheet make sure the bottom sheet enters first Insert the sheets with a slight push to ensure smooth feeding For multiple sheets all pages of the document must be the same size and paper type HP Fax basics Set document resolution and contrast for a single copy f you are loading pages that are unusually thick or thin feed one sheet at a time Ifthe document does not feed correctly open the control panel remove the document and try loading it again For more information on what kind of paper you
16. unit for service do the following Remove the print cartridge and place it in an airtight bag so it will not dry out Do not send the print cartridge with the unit unless asked to do so f you do not have the original packing material you can request a replacement package set from HP Customer Support Shipping damage caused by improper packaging is not covered under the warranty Include these items in the box A brief description of the symptoms sample prints are helpful A copy of your sales slip or proof of purchase to establish the warranty period Your name address and telephone number where you can be reached during the day Specifications and regulatory information 59 Use Hewlett Packard support services 60 www hp com support Specifications and regulatory information Africa English speaking 27 11 2345872 Jamaica 1 800 711 2884 Afrique francophone 33 1 4993 9230 Ax 0570 000511 021 672 280 JUR Aa 03 3335 9800 Argentina Buenos Aires 54 11 4708 1600 0800 222 47 o Argentina 0 800 555 5000 ex 1588 3003 Australia 1300 721 147 Luxembourg Francais 352 900 40 006 Australia out of warranty 1902 910 910 0 161
17. 0 ee 41 Te clear docuiment jam isis uil um hu ete rp RE e A 41 Paper jams during printing IRR RR 41 If the paper is jammed in the printing area esses 41 If the paper is jammed in the paper feed area l l llle 42 Maintain the prinbcartridge cocos eoo De RIDE WINES NER ES 42 Clean the print cartridge i sisse lbs t 42 Wipe the print cartridge contacts llle 42 Clearithe contacts acia add eed rper erae eee Md 42 Clean the cartridge carrier contacts llle 43 Clean the document scanner area o oooo ooooo teen eee 44 Adjust the Scanner A RA bue Wr REIS UI Nene tT 45 LCD error Messages 46 Troubleshooting emae EAT mE ta AS S RESP nam for Dore 48 Fax problems ci ou me Duel eu ns Ire kk s recs es d aeos ase o oan GI e CRUEL s 48 Print quality problems sisse caa kh na S door ue SORS ELE 50 Paper feeding problems 00 a 51 7 Specifications and regulatory information s oases 0 cece eee ee eens 52 Paper types and SIZES 52 Document types and SIZES 52 Acceptable documents in Ge acd a Gs SR A Ia DES SE ed adobe 52 Printcartridge nen eos be pret seu e wee es erbe te Pa tg 53 Product specifications ous sessile ER Eee dune nage alle i 53 A sample of ITU 1 test chart reduced to 60 596 liiis 55 Environmental product stewardship program liliis 56 Regulatory fiolices ee A qu Xe rue ee ven n Eae T 57 Use Hewlett Packard supportservices ae 59 Decla
18. 3 Select on or off and press OK Feature reference 33 Set the fax header information Key sounds The Key sounds are the beeps the keys make 1 2 3 Silent mode Press Menu repeatedly until SET UP SOUND appears and press OK Press 4 gt to select Key Sounds and press OK Select On or off and press OK You can turn the sounds of the HP Fax including ringing on and off using the control panel button You can also set all sounds to turn off on a daily schedule for example turn all the sounds off between 8 pm and 8 am 1 2 3 Press Menu repeatedly until BASIC FAX appears and press OK Silent Mode will display Press OK Select On Daily and press OK From 00h To 23h will display Enter a start time and an end time and press OK Set the fax header information This information is required by law in many countries The fax header prints your name and fax number on the top of every fax you send 1 2 3 a 7 Press Menu repeatedly until 4 gt SET FAX HEADER displays and press OK Press OK when the display shows Fax Number Enter the fax number to which your machine is connected You can enter up to 20 digits and include special characters space plus sign etc For more information see Fax header telephone number on page 18 To enter a space press once To enter a plus sign press f you enter a wrong number use 4 to move to the number and correct it Press OK when fini
19. EL mode A When no document is loaded press the Mode Contrast button until the desired option displays FAX In Ready mode FAX appears in the right hand corner of the mode display When you get a call the machine answers and receives the fax automatically When reception is complete the machine returns to Ready mode If you want to change the number of rings before it answers see Set rings to answer on page 23 AUTO In Ready mode AUTO appears in the right hand corner of the mode display When a call comes in the machine answers it If a fax is being sent the device receives the fax If the machine does not sense a fax signal it will ring 5 times in a different tone to tell you it may be a regular telephone call If you do not pick up the handset it will try again to receive a fax after several more rings e If you want to change the number of rings before it answers see Set rings to answer on page 23 TEL In Ready mode TEL appears in the right hand corner of the display mode Automatic fax reception is turned off You can receive a fax only by lifting the handset and pressing Start Additional features 4 Advanced faxing In this chapter you will learn how to use the advanced fax features of your machine 1 The arrow buttons located at the left and right of OK button on the control panel are designated by in the instructions Broadcasting With Broadcasting you can
20. Fax Activates Caller ID and ignores any fax registered as a junk fax Block junk fax numbers on page 24 off Deactivates the Caller ID feature See who called with Caller ID This function allows you to see who has called You cannot dial these numbers 1 Hold Redial Pause for about two seconds 2 Press 4 gt until caller ID displays and press OK 3 Scroll through the numbers by pressing 4 gt Print a list of Caller ID numbers 1 Press Menu repeatedly until REPORTS displays and press OK 2 Press 4 gt until caller ID displays and press OK Block junk fax numbers If you subscribe to Caller ID through your local phone company you can block future faxes from numbers on the Caller ID List Before using this feature you must set the Caller ID option to On w Junk Fax see Use Caller ID on page 24 Ef NOTE This option is not available in all countries regions Add a junk fax number 1 Press Menu repeatedly until BASIC FAX appears and press OK 2 Press 4 b until set Junk Fax No displays and press OK 3 Press 4 P until Add displays and press OK The machine shows the first Caller ID number 4 Press d P to find the Caller ID number you want to register as a junk fax and press OK You can enter up to 20 numbers Numbers which have already been entered as a junk number are marked by at the end of the display 24 Additional features Favorites Delete a number Press Menu repeatedly until BASIC FAX appe
21. IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS HP Limited Warranty Dear Customer You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country You may have additional statutory rights against the seller based on your purchase agreement Those rights are not in any way affected by this HP Limited Warranty Ireland Hewlett Packard ireland Limited 63 74 Sir John Rogerson s Quay Dublin 2 Malta Hewlett Packard International Trade BV Branch 48 Sqaq Nru 2 Triq ix Xatt Pieta MSDO8 Malta South Africa Hewlett Packard South Africa Ltd 12 Autumn Street Rivonia Sandton 2128 Republic of South Africa United Kingdom Hewlett Packard Ltd Cain Road Bracknell GB Berks RG12 1HN Specifications and regulatory information Index A Access Cartridge button 39 alarm sounds 33 align cartridge menu 15 answer ring pattern detection 26 answer receive mode 27 arrow buttons 4 Auto Journal menu 14 auto reduction menu 13 automatic fax redial 22 block junk faxes 24 broadcasting 29 menu 14 broadcasting faxes 29 buttons Access Cartridge 10 Back 10 Cancel 11 control panel 10 Copy 11 Favorites 10 Loudspeaker 11 Menu 10 Mode Contrast 10 Mute 11 Number keypad 11 oK 10 Redial Pause 11
22. One touch dialing on page 19 Press the Speed Dial button when Search Dial appears in the display press OK and search for the number When the correct number appears press Start This turns on the speaker When you are connected pick up the handset For more information see Phone book dialing on page 19 Ef NOTE One touch and speed dial locations must have already been entered before you can use them For more information see Store a number in the phone book on page 18 Quick start 7 8 HP Fax basics This chapter lists the basic features of your new HP Fax and introduces you to the machine The HP Fax features The HP Fax offers the following features 200 page fax memory 50 page paper tray 15 page document feeder Favorites capability Scan the entire document into memory before sending see page 25 100 speed dialing locations including10 One Touch speed dials see page 18 Distinctive Ring DRPD capability Multiple numbers on the same phone line that are differentiated by ring pattern see page 26 Broadcasting Send the same document to multiple destinations see page 29 Fax forwarding Forward documents to another fax machine see page 31 Delayed fax Send the document at a later time see page 29 Send Receive Polling Retrieve a waiting fax or hold a fax to be picked up see page 30 Caller ID see page 24 Last 10 number redial see page 37 Junk fax blocking with Caller ID see
23. Resolution 10 ScrollVolume 10 Speed Dial 11 Start 11 Symbols 11 C Caller ID 24 junk faxes 24 list 24 report 35 turning on 24 Caller ID menu 14 Cancel button 11 cancel schedule menu 15 cancelling a scheduled job 31 cartridge cleaning 42 maintenance 38 part number 54 replacing 39 changing language 13 clean cartridge menu 15 cleaning the fax 44 clearing jams document 41 clearing memory 36 clearing paper jams 41 contrast 21 default 14 menu 14 control panel buttons 10 copies collate 6 making 6 multiple 6 options 6 reduce or enlarge 6 Copy 11 Button 11 copy collate 6 number of copies 6 print order 6 zoom 6 Copy button 11 D date and time 33 date setting 33 dates 16 delayed fax 14 29 Dial Mode 14 dialing automatic fax redial 22 discard size see also auto reduction 13 menu 13 distinctive ring 26 menu 14 distribution list See broadcasting faxes document feeder number of pages 8 documentjams 41 documents load 5 number of pages 5 DRPD 26 E ECM mode 54 menu 13 entering 16 error messages 46 F Favorites 25 button 10 fax forwarding 15 fax header 34 fax memory number of pages 8 FAX mode 28 fax name 34 fax number 34 fax problems 48 fax receiving 6 fax tones See sounds faxes reprinting 36 faxing color documents 22 images embedded pictures 22 forwarding faxes 15 31 front panel 10 front view 9 G getting help 59 Index 63 H help 59 h
24. XCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES o a So onu D Local law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world 2 To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties 3 THE TERMS
25. achine automatically begins to send Feature reference 37 6 Care and maintenance This chapter contains information about changing print cartridges maintaining your HP Fax the menu settings error messages and troubleshooting Print cartridge information The print cartridge life is very sensitive to the content of received faxes or copies you make To increase its life we recommend you follow the instructions below Always use the HP 701 CC635A black inkjet print cartridge Ef NOTE Your HP Fax was shipped with a starter ink cartridge Replace the starter cartridge when it runs out of ink with the HP 701 cartridge DO NOT unpack the cartridge until you are ready to use it Store it in the same environment as the fax machine If you have unpacked the cartridge but are not using it store it in an airtight plastic bag DO NOT leave it exposed for an extended period DO NOT refill the cartridge The warranty will not cover damage caused by using refilled cartridges View ink level When using the 17ml print cartridge your machine allows you to check the amount of ink remaining To view the current ink level 1 2 Press Menu repeatedly until TOOLS appears and press OK Scroll to View Ink Level by pressing and press OK The machine displays a fractional number For examples 1 8 means that ink is low and you need to replace the cartridge 8 8 means that a new cartridge is installed Ef NOTE Ifthe prin
26. ance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service There are no customer serviceable parts inside the HP 2140 Fax series If trouble is experienced with the HP 2140 Fax series for repair or warranty information please contact Hewlett Packard technical support by calling 866 331 9600 If you have Internet access you can go to www hp com support for more information on the HP 2140 Fax series If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of HP 2140 Fax series does not disable your alarm equipment If you have questions about what will disable alarm eq
27. and press OK Select Cancel Schedule by pressing and press OK Select the scheduled job you want to cancel by pressing 4 Press OK to cancel the selected schedule Forward faxes While you are away from your home or office you do not have to miss important faxes Your machine can forward any faxes it receives to a fax machine at your current location and if you choose it can print a copy for you to review when you get back as well A Sending Confirm report will print for every fax that is forwarded 1 2 3 Press Menu repeatedly until ADVANCED FAX appears and press OK Select Set Fax Forward by pressing 4 gt and press OK Use 4 to select the option you want and press OK off disables fax forwarding Forward forwards a fax to your new location Forward amp Print prints a fax and also forwards it to your new location If you selected Forward or Forward amp Print Tel Will display a Enter the fax number and press OK Advanced faxing 31 Forward faxes Start Date amp Time will display b Press OK The current date and time will display c Enter the start time and press OK End Date amp Time will display d Press OK e Enter the end time and press OK The machine returns to Ready mode and FWD will appear in the display at the start time and every fax will be forwarded to your new location till the end time During forwarding time the answer mode temporarily changes to FAX 32 Advanced f
28. ars and press OK Press 4 gt until set Junk Fax No displays and press OK Press d 5 until Delete displays and press OK The machine shows the first junk number Press 4 to scroll to the junk fax number you want to delete and press OK Favorites Favorites enables you to store documents that are frequently faxed and send them to selected fax numbers without the originals Ef NOTE When you use this feature PHOTO contrast and SUPER FINE resolution are not supported Save a document 1 2 3 4 Load the documents face down in the document feeder Press Favorites repeatedly until Save appears and press OK Enter the document ID name up to 15 characters by using the number keypad Press OK The document will be scanned into memory Exceeded Job Memory Message appears when you try to save more than five Favorites Delete a document 1 2 3 Press Favorites repeatedly until Delete appears and press OK Press 4 5 and then OK to select one or all documents If you select one document press 4 gt and when the correct document ID is displayed press OK Select Y and press OK when the machine asks if you are sure Send a document ON Press Favorites repeatedly until Send appears and press OK Press d gt to scroll to the document you want to send and press OK Enter the fax number Press OK when the correct number is displayed If you have more destinations select y and press OK when asked An
29. axing 5 Feature reference This chapter contains instructions for other features of the HP Fax that you may want to use from time to time 1 The arrow buttons located at the left and right of OK button on the control panel are designated by 4 in the instructions Set the date and time The current date and time are shown in the display when the machine is on and ready for use Ready mode The date and time will be printed on all faxes you send Press Menu Press 4 gt to choose SET DATE amp TIME and press OK Press OK when the display shows Date Format Press 4 gt to select either Europe day month year or USA month day year and press OK Press OK when the display shows Date amp Time 6 Use the keypad to enter the date and time You can move the cursor by pressing 4 gt Enter the hour in 24 hour format 7 Press OK Ao E e Turn on and off sounds You can turn on and off the sounds the HP Fax makes WakeUp sounds WakeUp sound will ring at a specific time set even when Silent Mode is enabled 1 Press Menu repeatedly until SET UP SOUND appears and press OK 2 WakeUp Sound Will display Press OK 3 Select on and enter the time you want the HP Fax to ring Press OK Select off to turn off WakeUp Sound Press OK Alarm sounds Alarm sounds include the fax tones and beeps 1 Press Menu repeatedly until SET UP SOUND appears and press OK 2 Press toselect Alarm Sound and press OK
30. b 17 Copy B Press twice to copy a document with the default copy settings Press once then set options Press OK between options Press Copy to copy the document HP Fax basics 11 The menus The menus 1891 HES Jauuess 1sn py SAST HU MOLA eBpuyie uBiy eBpujie2 uea jnejeg lojoey jeuunop einpeu g E JepeeH Xey Xey Uld xey yunr a Jeue 5 ejeg ulajs s WOU anpeyos uuguoo Bulpues yooqeuoud jeuinor pariagay jeuunof juas 4817 die SiNOd3H E punos Asy punog uuely punos dnexem pJeMJO 4 Xey 48S ejnpeuos eoueg pues Bulljod 198 xe peAejeq 19S Sunseopeolg jes spol Ie1g N21 abe jsejuo2 uonnioses epo Udya jeuunor ojny ON Xey xunf jes QI aleo Aloway WOl4 pues apo WOA Jemsuy 0 SHUI ezis pueosiq uononpes ony ezis J9ded uwyuoy 8uipues uoIBay unoo eDenBue Spo 1uelS eui ajeg jeuuoJ ejeg euieN xeJ JequinN Xe y HP Fax basics 12 Overview of menu options Overview of menu options Your fax machine has settings that you can change To find out how the options are currently set print the System Data report see Print reports on page 34 To change these settings see Navigate the menus on page 15 The tables below shows the options for a menu in the left column and their setting choices in the right column BASIC FAX menu Option Silent Mode Language Settings You can turn off
31. c CR2032 Battery Material Lithium Battery Type Button Coin Cell Battery Quantity Per Product 1 Weight approximately 3 grams Lithium Type Solid Battery Manufacturer Panasonic of Japan California Hazardous Waste Requirement Attention California users The battery supplied with this product may contain perchlorate material Special handling may apply See www dtsc ca gov hazardouswaste perchlorate for information Atenci n a los usuarios de California La pila proporcionada con este producto puede contener perclorato Deber con cuidado Consulte www dtsc ca gov hazardouswaste perchlorate para informaci n Specifications and regulatory information Regulatory notices Regulatory notices The HP Fax meets product requirements from regulatory agencies in your country region Regulatory model identification number For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is SNPRG 0802 This regulatory number should not be confused with the marketing name HP 2140 Fax series or product number Notice to users of the U S telephone network FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the back of this equipment is a label that contains among other information a product identifier in the format US AAAEQ T XXXx If requested this number must be provided
32. cation System Compatibility Compression scheme Modem speed Scanning method Input document size Effective scanning width Effective recording width Power consumption Public Switched Telephone Network PSTN and PABX ITU Group3 MH MR MMR 14400 12000 9600 7200 4800 2400bps CIS Contact Image Sensor 8 5 inches 216 mm 8 27 inches 210 mm 8 inches 203 mm Standby 4 9Wh Printing Mode Maximum 15 Wh Voltage 100 127 Frequency 50 60 Hz Current 500 mA Temperature range 50 F to 89 F 10 C to 32 C Humidity range Dimension W x D x H Weight Power source 20 to 8096 RH non condensing 355 x 232 x 118 mm 14 0 x 9 1 x 4 6 in without tray 355 x 311 x 244 mm 14 0 x 12 2 x 9 6 in with tray 2 5 Kg 5 5 Ib including handset See Rating Label attached on the back of the machine Specifications and regulatory information 53 Product specifications continued Item Specification Resolution Copy Standard Fine 300 x 300 dpi Super Fine Photo 600 x 300 dpi Faxing Standard 100 x 200 dpi Fine 200 x 200 dpi Super Fine 400 x 200 dpi Speed dials 100 ECM mode YES Grey scale 64 levels User memory capacity 2 5 Mbytes capable of 200 pages at ITU 1 test chart 4 coverage on A4 Ink Cartridge Part Number HP 701 17ml CC635A 54 Specifications and regulatory information A sample of ITU 1 test chart reduced to 60 5 A sample of ITU 1 test char
33. ch the receiver is connected Consult the dealer or an experienced radio TV technician for help The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington DC 20402 Stock No 004 000 00345 4 A CAUTION Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by the Hewlett Packard Company may cause harmful interference and void the FCC authorization to operate this equipment Specifications and regulatory information Use Hewlett Packard support services Notice to users of the Canadian telephone network Note l attention des utilisateurs du r seau t l phonique Canadien This product meets the applicable Industry Canada technical specifications Le pr sent materiel est conforme aux specifications techniques applicables d Industrie Canada The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five L indice d quivalence de la sonnerie IES sert indiquer le nombre maximal de terminaux qui peuvent tre raccord s une interface t l phonique La terminaison
34. d une interface peut consister en une combinaison quelconque de dispositifs la seule condition que la somme d indices d quivalence de la sonnerie de tous les dispositifs n exc de pas 5 For non European customers This product is approved for use only in the country in which it was purchased Local country laws may prohibit the use of this product outside the country of purchase It is strictly forbidden by law in virtually every country to connect nonapproved telecommunications equipment fax machines to public telephone networks Use Hewlett Packard support services www hp com support If you are unable to find the answer you need in the printed documentation supplied with your product or on the web you can contact your HP dealer or call the support phone number for your country region for help For the most current list of telephone support numbers and call costs information go to www hp com support Before calling customer support 1 Make sure that Your unit is plugged in and turned on The correct print cartridge is installed properly The recommended paper is loaded in the input tray 2 Reset your unit by unplugging it and plugging it in again 3 If you need to speak to an HP Customer Support Representative Have your serial number ready Print a Self Test Report Be prepared to discuss your problem in detail 4 Be near your unit when you call Prepare your unit for shipment If you are requested to send in your
35. d with 1 year unless otherwise stated Accessories A Extent of limited warranty 1 Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer 2 For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be interrupted or error free 3 HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP c Operation outside the product s specifications d Unauthorized modification or misuse 4 For HP printer products the use of a non HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled cartridge or an expired ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage If HP receives during the applicable warranty period notice of a defect in any product which is covered by
36. e Item It will Fax Header Delete the name and phone number from your fax header information Dial Schedule Clear the stored numbers in the phone book In addition all the scheduled jobs are also cancelled Journal Clear all records of transmissions and receptions Factory Default Return all settings to factory defaults 36 Feature reference Loudspeaker Loudspeaker You do nat need to pick up the handset to make a phone call When dialing just press the Loudspeaker button and enter the numbers When your party answers pick up the handset to talk to them This feature is especially useful for checking voicemail messages Ef NOTE Your HP Fax does not have speakerphone capabilities The loudspeaker enables you to hear calls but you must speak using the handset TIP f you want to share the conversation with somebody beside you pick up the handset and press Loudspeaker The line is still connected and everybody can listen to the conversation While you are using Loudspeaker do not place the handset beside the speaker as this may result in noise interference Redial a number in memory These steps allow you to dial one of the last 10 numbers called that is in memory 1 Hold Redial Pause for about two seconds 2 Press until Recent Numbers displays and press OK 3 Press 4 to find the number you want to dial 4 Press Start when the correct number appears If a document is loaded the m
37. e call 2 Perform such activities in the off peak hours such as early morning or late evenings FCC statement The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to whi
38. each document The poll code is used to prevent your document from being retrieved by an unauthorized caller Your machine starts scanning the document s into memory and shows POLLING SEND in the display If the answer mode was TEL the machine changes it to FAX mode automatically When itis polled the page in memory will be deleted automatically To cancel Send Polling see To cancel the scheduled job on page 31 Advanced faxing To cancel the scheduled job Polling another fax to receive You can dial another fax machine that has a document waiting and request it to be sent to your fax machine 1 Dial the telephone number of the remote machine that is ready to be polled X TIP One touch buttons do not work in this area Press Menu when you hear a fax tone from the remote machine The display shows To poll documents press Start Press Start Enter the other fax s Poll Code to retrieve the document and press OK Ef NOTE If the other fax machine does not have a poll code enter 0000 The HP Fax receives and prints the polled document Ef NOTE Not all fax machines have polling capability and polling incompatibility sometimes occurs between fax machines made by different manufacturers To cancel the scheduled job All scheduled jobs remain in memory after they have been set To make more memory available cancel unnecessary scheduled jobs ON gt Press Menu repeatedly ADVANCED FAX appears
39. ears in the display n Ready mode DRPD appears in the right hand corner of the display Now the HP Fax will manage calls and faxes as if it were set to AUTO mode AUTO mode on page 28 XX TIP Distinctive ring must be set up again if you reassign your fax number or connect the machine to another telephone line Once set up again that is the fax machine has learned the ring pattern and the answering mode is correctly set you should test the fax machine by calling the fax number and another number on the same line The machine should respond appropriately to a call placed to the fax number with fax tones and to a normal telephone call with the expected ring pattern Answer receive mode How the product receives faxes depends on the answer receive mode you chose when you set up the product You can send faxes in any answer receive mode The answer receive mode setting determines how the device answers the incoming call How are you going to use your HP Fax Read about Fax machine with few or no voice calls FAX mode Telephone and fax machine AUTO mode Using Distinctive Ring DRPD service to set up a separate telephone number for your fax on the same physical line as your other numbers See Distinctive ring DRPD on page 26 Additional features 27 Answer receive mode 28 continued Read about How are you going to use your HP Fax Telephone with few or no fax calls T
40. elp list 35 HP Fax parts of 9 HP support 59 image TCR 26 menu 14 ink cartridge maintenance 42 part number 38 53 replacing 39 ink level 15 cartridge 38 ITU 1 chart 55 J jams clearing paper 41 document 41 paper 41 journal 14 junk fax blocking 24 report 35 junk faxes 14 K key sounds 34 L language 13 menu 13 loading documents 5 loading paper 4 Loudspeaker button 11 loudspeaker 15 37 button 11 M making a copy 6 memory clearing 36 menu BASIC FAX options 13 button 10 picture 12 using 15 menu setting language 13 64 Index messages displayed 46 mode contrast button 10 mute button 11 N number keypad 11 O OK button 10 one touch dialling 19 out of ink 15 out of paper See reprinting faxes P paper loading 4 not recommended 20 number of sheets 5 size 20 type 20 paperjams 41 51 paper size 52 menu 13 paper tray capacity 8 part number ink cartridge 53 pause 19 phone book 18 35 dialing 19 print 19 searching 19 photo faxing 22 polling 14 30 receive 31 send 30 print cartridge ink level 38 maintenance 42 part number 38 53 replacing 39 printfax 35 print quality self test 39 print quality problems 50 R ready mode 15 rear view 9 received journal 35 receiving faxes 27 redial pause button 11 redialing automatic fax redial 22 redial a number in memory 37 regulatory information 57 reports 34 35 Caller ID 35 junk fax 35 phone book 35 printing faxe
41. en the control panel 2 Carefully remove the jammed document 3 Close the control panel firmly until it clicks into place Paper jams during printing If the fax paper jams while you are receiving or printing Remove jammed paper and press Cancel appears in the message If the paper is jammed in the printing area 1 Remove the jammed paper by pulling it out smoothly in the direction of the arrow as shown If the paper tears when it is being removed check to ensure that no small pieces have been left inside the machine 2 Press Cancel 3 If this was a fax reprint the fax For more information see Reprinting faxes on page 36 Care and maintenance 41 Maintain the print cartridge If the paper is jammed in the paper feed area 1 Remove the jammed paper as shown If the paper tears when it is being removed check to ensure that no small pieces have been left inside the machine 2 Reload new paper with the print side facing toward you Press Cancel when finished 4 If this was a fax reprint the fax For more information see Reprinting faxes on page 36 9 Maintain the print cartridge To maintain good printing quality we recommend you occasionally maintain the print cartridge and its associated parts Clean the print cartridge If characters are not printing completely or white streaks appear in your text you may have clogged nozzles Clean the print cartridge as described below 1 Press Menu repea
42. en the number you want appears in the display press Start to dial Search for a particular first letter 1 Press Speed Dial button once and when Search amp Dial appears press OK 2 Press the phone pad button labelled with the letter you want to find For example if you want to find the name NEW YORK press the 6 button which is labelled with MNO The machine finds the closest entry Ifthe machine cannot find a name that begins with the given letter the machine shows the message Not Found 3 When the name and number you want appears in the display press Start HP Fax basics 19 Paper types and sizes Paper types and sizes The HP Fax is designed to work optimally with plain paper cotton bond 20 Ib 75 g m in the following sizes A4 Letter and Legal xx TIP Some papers have a side that s been conditioned for printing The print side is usually indicated on the paper s packaging Always load with the print side facing you You can load up to 50 sheets of paper in the paper tray Satisfactory print and receive quality can be obtained with many types of plain paper Since the quality of plain paper varies widely test the print quality before buying large quantities of paper Your machine uses a variety of papers including Copier paper Bond paper Dual purpose paper Because all paper varies in physical characteristics you can receive mixed results from different packages of paper even
43. finished resolution contrast automatically returns to default Adjust volume You can adjust the volume level for both the ringer and the speaker Ringer volume A Press 4 gt when the fax is in Ready mode to adjust the volume of the ringer Whenever you press the button it will increase or decrease the volume Ef NOTE The volume 0 indicates that the machine will not ring when a call is received Speaker volume 1 Press Loudspeaker 2 Then press 4 gt to adjust the volume of the speaker Automatic fax redial When you send a fax if the number you have dialed is busy or there is no answer the machine will automatically redial the number every three minutes up to two times If you wish to manually redial the number immediately press Start after the display shows To redial now press Start Or press Cancel to stop redialing and the machine returns to Ready mode 22 HP Fax basics 3 Additional features This chapter contains information on additional features you may want to set or change for your HP Fax Rings to answer Sets the number of rings before the HP Fax answers the phone Caller ID If you subscribe to Caller ID through your local phone company you can use it with your HP Fax Block Junk Faxes In conjunction with Caller ID you can block certain numbers from sending you a fax Favorites Image TCR Distinctive Ring Answer Receive mode Determines how the HP Fax responds to incoming calls
44. his product has been designed with several attributes to minimize impacts on our environment For more information visit HP Commitment to the Environment website at http www hp com go environment Ozone production This product generates no appreciable ozone gas Oz Paper use This product is suited for the use of recycled paper according to DIN 19309 Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life Material safety data sheets Material Safety Data Sheets MSDS can be obtained from the HP web site at http www hp com go msds Customers without Internet access should contact their local HP Customer Care Center Recycling program HP offers an increasing number of product return and recycling programs in many countries as well as partnering with some of the largest electronic recycling centers throughout the world HP also conserves resources by refurbishing and reselling some of its most popular products This HP product contains the following materials that may require special handling at end of life Mercury in the fluorescent lamp in the scanner 2 mg A lithium battery This product contains a small Lithium battery that must be removed and disposed of properly at the end of the product s useful life The battery is located on the main circuit board Battery Part Number Panasoni
45. ions ordering information and regulatory statements Paper types and sizes The HP Fax is designed to work optimally with plain cotton bond paper The following paper sizes and weight can be used with your machine A4 210mm x 297mm 8 3in x 11 7in 75 90g m Letter 216mm x 279mm 8 5in x 11 0in 20 24lbs Legal 216mm x 356mm 8 5in x 14 0in Document types and sizes You can insert a document that is up to 15 pages long in the document feeder Acceptable documents 2 or more sheets Single sheet 216mm W x 356mm L 8 5in W x 14in L Document size Max Min 148mm W x 128mm L 5 8in W x 5in L Effective scanning width 210mm 8 27in Number of sheets which can be loaded at a time Up to 15 Thickness of document 0 07mm 0 15mm 0 018in 0 038in 0 075mm 0 12mm 0 019in 0 03in Paper quality Uncoated on both sides a When sending a document that is longer than A4 297 mm 11 69 in you must immediately take out each sheet as soon as it has been scanned Otherwise the document may jam 52 Specifications and regulatory information Print cartridge Print cartridge The HP Fax uses the following print cartridge HP 701 black inkjet print cartridge CC635A Product specifications The specifications are subject to change without notice Item Type of unit Specification Inkjet Desktop Facsimile Transceiver Communi
46. ities They can be printed on command Or if the machine is set to do so they will automatically print after every 40 transmissions or receptions For more information see Auto Journal under the BASIC FAX menu on page 13 Phonebook This report shows all of the numbers currently stored in the fax machine s memory as One Touch Dial and Speed Dial Sending Confirm This report shows the fax number the number of pages elapsed time of the operation the communication mode and the communication results To set up your machine to automatically print see Sending Confirm under the BASIC FAX menu on page 13 Schedule Inform This report shows the document currently stored for Delayed FAX and Send Polling along with the fax number starting time and type of scheduled event System Data This report shows the current settings of your HP Fax After you have changed any setting print this report to check your changes Caller ID If Caller ID is turned on this report shows the most recent 30 callers who have called your machine The report will be empty if you don t have Caller ID turned on Junk Fax This report shows the telephone numbers that are marked as a junk fax to be blocked Print Fax Your machine stores fax data into memory as far as the memory is available and lets you print it at later time For more information see Reprinting faxes on page 36 Feature reference 35 Reprinting faxes Reprinting faxes You may sometimes
47. le when entering an access code where you need to wait for a second dial tone press Redial Pause A P appears in the display For a longer pause simply press Redial Pause again f you make a mistake while entering a number use d to move the cursor under the digit then enter the correct digit Cancel will backspace delete in the field Holding down Cancel will clear the whole field 4 Enter the name up to 20 characters and press OK If you do not want a name just skip this step by pressing OK XE TIP If you have subscribed to a Caller ID service we recommend that you enter a name 5 Press Cancel to exit Print the phone book 1 Press Menu repeatedly until REPORTS appears and press OK 2 Press 4 gt until Phonebook displays and press OK Dial from the phone book Dialing works the same for both faxes and telephone calls If a document is loaded in the document feeder the HP Fax sends the fax One touch dialing A Press and hold the number 0 through 9 on the phone pad You can refer to the number assigned to each code by printing the phone book See Print the phone book on page 19 Phone book dialing You can search the entire phone book to find the number you want to dial Search sequentially through the phone book 1 Press Speed Dial button once and when Search amp Dial appears press OK 2 Press 4 gt to move upward or downward through the directory until you find the number you want 3 Wh
48. lug and replug it Make sure it clicks Check the phone socket in the wall by plugging in another phone This may rarely occur if the answer mode is set to AUTO a voice call comes in and is hung up without being answered and another call is immediately received In AUTO mode the machine goes back to fax receive mode if the voice call is not answered The line will appear busy until the machine resets 48 Care and maintenance continued Troubleshooting Problem The numbers stored in memory do not dial correctly Solution Make sure the numbers are programmed correctly To print a Phone book list see Print reports on page 34 The document does not feed into the machine Be sure the document is not wrinkled and you are putting it in correctly Check that the document is the right size and not too thick or too thin See Document types and sizes on page 52 You cannot receive faxes automatically The machine cannot receive faxes manually The machine does not send anything You cannot poll another machine The fax you received has blank bits on it Spots or lines missing from the fax you receive You are receiving poor quality copies Check if TEL appears on the right side of the display In TEL mode you cannot receive a fax automatically Be sure the handset is seated on the cradle properly If the ink is low the fax will stop printing faxes Replace the print cartridge If the fax memory i
49. ly receive faxes 1 Answer the telephone 2 If you hear fax tones press the Start button 3 Once you hear fax tones from both machines this may take several seconds you should hang up the telephone Make a copy 6 You can make multiple copies of a 15 page document Single copy default settings 1 Turn the page face down and insert it into the document feeder 2 Press Copy twice Multiple copies or copies with options settings 1 Turn the page face down and insert it into the document feeder 2 Press Copy Number of Copies then 01 01 50 will display 3 If you want more than one copy use the phone pad to enter the number of copies 4 Press Copy to start copying or press OK to go to the next option Zoom Rate then 97 will display 5 Press d P toselectthe reduction or enlargement percentage you want 50 150 6 Press Copy to start copying or press OK to go to the next option Print Order then Normal will display 7 Press 4 toselect Reverse if you want the last page printed first Printing the copies in reverse order will cause the first page to be on top when the copy is complete 8 Pressing either Copy or OK will start copying Quick start Make a telephone call Make a telephone call Use one of the following methods Pick up the handset and dial the number Press and hold a One Touch number This turns on the speaker When you are connected pick up the handset For more information see
50. main open Cartridge compartment cover Care and maintenance 39 Replace the print cartridge 3 Push the cartridge down and remove it 4 Take out a new cartridge from its packaging and carefully remove the tape covering the printhead Hold the cartridge by the colored top or black areas only Do not touch the copper area 5 To load the cartridge insert the cartridge as shown below When the cartridge is pushed to the back of the cartridge carrier push the top of the cartridge until it clicks into place If the cartridge moves loosely in the carrier it has not clicked into place Repeat this step 6 Close the cartridge compartment cover and control panel 7 Press Start 8 Press 1 for new cartridge or 2 for the old one When you put in a new cartridge you must choose 1 New When you put in a used cartridge choose 2 Used This helps you to check the correct amount of ink you have left x TIP If you mix up several used cartridges it is not possible to check the correct amount of remaining ink Once you have put in a new cartridge use it until it is completely exhausted 40 Care and maintenance Clear jammed documents and paper Clear jammed documents and paper Document jams during transmission If a document jams during transmission or copying Remove jammed document appears in the display DO NOT pull the document out of the slot Doing so could harm your machine To clear document jam 1 Op
51. nd contrast for a single copy o o o o oooo ooo oooooo 21 Adi st Volume sues ete Mid ehe A bo bp Ru le T a d deti o Ace Mt e i da 22 Rinder volume s ie aet ardeat d v EUER NUN E Ra Qu elu VOR RR 22 Speaker volume seo ele ane Xu ete beet ei ia Rr dad 22 Automatic fax redial o 22 Contents 1 3 Additional features o ooooocnnnnnonn eee eee eee eens 23 2 Setrings O ANSWER fic Peps er Sa Pahoa ede RE aa agani brega lh bag iT 23 SI 20 na rp REEL TTE 24 Tum Caller ID on 3 e a Wo PORE are EO 24 See who called with Caller ID llli 24 Print a list of Caller ID numbers lilii 24 Block junk fax UMD cse aus bie ue be ess Sag Eble e Du 24 Adda iuni fex number es ee Rr PINNAS 24 Delete a number x cos ee he tiie na chat oda A e dots NOE E 25 Favorites coi CR A A AA ee A ti 25 S ve a dOCUMEN dra ra atar uere p p trad 25 Delete ado CUM A EN C RARE NA 25 Senda document trio a ib eg STA 25 Printad c mi nt ul ar A A da s p 25 mage TOR ues ob beri MeL OP SEP TU oe dei tdi des A 26 Distinctive ring DRPD iia 0 000000 e IRR es 26 Step 1 Teach the HP Fax the ring pattern lilii iles 27 Step 2 Set up distinctive ring DRPD answer mode 0 2 00005 27 Answer receive mode ooo eens 27 Advanced faxing ii A nae 29 Broadcasting 5 es e e Pod apie agin edt o ida a legate ign Pes Tin 29 D lay d fak i stets eto ELE CY ea redo ia Nah endis 29 xe MIR 30 Setting send polling i
52. ne companies When you subscribe to this service through your local phone company you have different ring patterns such as double ring and triple ring that allow you to have different telephone numbers on one physical line Your HP Fax works with distinctive ring service Use Distinctive Ring to set your HP Fax to answer one of your phone numbers as a fax only line The phone number ring pattern that you teach the HP Fax will be answered as if the machine is in FAX mode All other numbers on the same line will be answered if they are in AUTO mode 26 Additional features Answer receive mode If you have this service follow both of these instructions in this order to set it up and use it Step 1 Teach the HP Fax the ring pattern The HP Fax will learn the ring pattern when you call it from another telephone or fax machine 1 Be ready to call the fax machine 2 Press Menu repeatedly until BASIC FAX displays and press OK 3 Use 4 P gt to scroll through the options until DRPD Mode displays and press OK Call this fax from another fax machine Waiting Ring will display 4 Call the HP Fax DRPD OK will display when the pattern has been learned and the HP Fax will return to Ready mode Step 2 Set up distinctive ring DRPD answer mode Once you have activated distinctive ring it becomes one of the answering modes you can select by pressing the Mode Contrast button A Press Mode Contrast repeatedly until DRPD Mode app
53. ne could not detect the CID Caller ID number There is no number in the redial memory The machine could not receive a new fax while printing the stored faxes The number you are searching for does not exist in memory The number you are trying to enter already exists in the phone book or junk fax list Number Not Assigned There is no number assigned to this One Touch or two digit Speed number Poll Code Error The remote user entered the wrong poll code Poll job exists already Polling Error Check remote site You have already programmed a polling send Cancel scheduled job and try again The machine you want to poll is not ready to answer your poll Check with the other person Receiving Error Ask sender to try again Remove jammed document There is an error while receiving a fax The document you are sending has jammed in the document feeder To clear the document jam see Document jams during transmission on page 41 You tried to copy or fax a document which is longer than 390 mm 15 4 in Care and maintenance 47 Troubleshooting continued Display Remove jammed paper and press Cancel Status Solution The paper has jammed during printing To clear the paper jam see Paper jams during printing on page 41 Send Error Try again There is an error while sending a fax System Busy Try again later To redial now press Start Processing Job Unknown
54. need to reprint a received fax Your machine stores the most recently received faxes in memory approximately 200 pages As this memory is filled old faxes that have been printed will be erased to make room for new faxes Ef NOTE Unplugging the fax machine power cord and plugging it back in again clears the memory including all unprinted or unsent faxes A power outage also clears the fax machine memory 1 Press Menu repeatedly until REPORTS appears and press OK 2 Press 4 gt to choose Print Fax and press OK fthere are only old faxes the machine will automatically print all of them and return to Ready mode without moving to the next step fthere are no faxes in memory the machine will inform you by displaying Memory Empty fthere are both old faxes and unprinted faxes in memory the machine will go to step 3 3 Select between Print New Fax Of Reprint Old Fax and press OK Print New Fax The machine prints all new faxes which have never been printed Reprint Old Fax The machine prints all faxes regardless of new or old Clearing memory You can selectively clear information stored in your machine s memory 1 Press Menu repeatedly until MEMORY CLEAR appears and press OK The display shows the type of information you can clear from memory 2 Select what you want to delete by pressing and press OK 3 Select Y and press OK when the machine asks if you are sure The types of information you can clear ar
55. nrufen aus Suomi 358 0 203 66 767 Mobilfunknetzen k nnen 0 015 andere Preise gelten Sverige 46 077 120 4765 EAA a arr ro egwrtepix 30 210 6073603 0 23 SEK EMba evi s EM dac 801 1175400 Switzerland 41 0848 672 672 EM a arr K Trpo 800 9 2654 0 08 CHF Guatemala 1 800 711 2884 Bs 02872278000 EEE 852 2802 4098 Lu 66 2 353 9000 Magyarorsz g 06 40 200 629 071 891 391 ad India 4 800 425 7737 Trinidad amp Tobago 1 800 711 2884 India 91 80 28526900 T rkiye Istanbul Ankara 444 0307 A Izmir amp Bursa Indonesia 62 21 350 3408 Yepaina 044 230 51 06 a e Sine 600 54 47 47 53d dy pall GIL United Kingdom 44 0870 010 4320 971 4 224 9189 oul 0 05 971 4 224 9189 J United States 1 800 474 6836 971 4 224 9189 o Uruguay 0004 054 177 Ireland 353 1890 923 902 Venezuela Caracas 58 212 278 8666 700 503 048 905 oo Venezuela 0 800 474 68368 g Vi t Nam 84 88234530 Kalia 39 848 800 871 0 023 Declaration of conformity Declaration of conformity DECLARATION OF CONFORMITY ip according to ISO IEC 17050 1 and EN 17050 1 invent eee n DoC SNPRG 0802 Supplier s Name Hewlett Packard Company Extended Printing Solutions EPS Supplier s Address 61 Alexanara Terrace 3108 01 Harbour Link Singapore 119936 Declares that the product Product Name and Model HP 2140 Fax series Regulatory Model Number SNPRG 0802 Product Options All conforms to the following P
56. other Y N and repeat from step 3 Print a document 1 2 Press Favorites repeatedly until Print appears and press OK Press 4 gt and then OK to select one or all documents If you select one document press 4 gt and when the correct document ID is displayed press OK Additional features 25 Image TCR Image TCR Image TCR Transmission Confirmation Report is a valuable tool for keeping records of faxes you send It prints a Sending Confirm page with a miniaturized image of the first page of the fax on it See the following example Sending confirm Date SEP 15 2002 SUN 11 25 Name PAT Tel 1234567890 Phone 987654321 Pages 1 1 Start Time 09 15 11 24 i Elapsed Time 00739 Mod ECM i j Result Ok To use image TCR you must set these Menu options to On Image TCR and Sending Confirm Follow these instructions to set the menu options 1 Press the Menu button repeatedly until BASIC FAX displays and press OK 2 Usethe 4 buttons to scroll to Sending Confirm and press OK 3 Usethe 4 buttons to select on and press OK 4 Usethe 4 buttons to scroll to Image TCR and press OK 5 Usethe 4 gt buttons to select on and press OK 6 Press Cancel to return to Ready mode Ef NOTE Image TCR is unavailable if the resolution is set to Super Fine Distinctive ring DRPD Distinctive ring or distinctive ring pattern detection DRPD is a service offered by some telepho
57. oubleshooting continued Problem You cannot store a document in memory Solution There may not be enough memory available to hold the document you want to store If the display shows a Memory Full message do the following until you can store your document in memory Print all unprinted faxes in memory see Reprinting faxes on page 36 Delete unneeded polling faxes broadcast faxes or delayed faxes see To cancel the scheduled job on page 31 Blank areas appear at the bottom of each page or on continuation pages with only a small strip of material printed at the top Image TCR is not working You may have selected the wrong paper size setting To select the proper paper size see Paper Size on page 13 You have the resolution set to SUPER FINE Set the resolution to FINE Print quality problems Problem Solution Light or blurred characters Smudged or dark characters Characters with white lines Check ink level as described in View ink level on page 38 To install a new print cartridge see Replace the print cartridge on page 39 Make sure the print cartridge is installed correctly To clean the print cartridge see Maintain the print cartridge on page 42 Make sure the paper is straight and unwrinkled Let ink dry before handling the paper To clean the print cartridge see Maintain the print cartridge on page 42 f Ink Low Install new ink cartridge is displayed install a new
58. pears in the display f you have more destinations select Y by using 4 and press OK when asked Another Y N and repeat steps from 4 If you have finished entering all the numbers answer N and press OK Enter the name if you want to name the transmission If not skip this step Press OK Enter the time in the next 24 hours for the transmission to start Press OK when the time appears correctly in the display The document will be scanned into memory before transmission and be sent at the programmed time Polling Polling enables you to set up a document so it can be retrieved at a later time For example you can place the document in your machine and the other party can retrieve it when they are in the office or when their calling rates are lower Setting send polling 30 You can program your fax machine to send a document when it is requested by a remote fax machine Ef NOTE Your HP Fax allows you to set one poll job at a time and it can be retrieved once Turn the document face down and feed it into the machine Press Menu repeatedly until ADVANCED FAX appears and press OK Select Set Polling Send by pressing and press OK Poll Code 0000 will display Enter the poll code you want to use for this document and press OK The poll code is preset to 0000 which means that the receiver does not need to enter a poll code to receive the document The poll code is not static You enter a new one for
59. print cartridge as described in Replace the print cartridge on page 39 Remove and reinstall the print cartridge Clean the print cartridge see Maintain the print cartridge on page 42 Improperly formed or misaligned characters Clean the print cartridge see Clean the print cartridge on page 42 Abnormal black horizontal lines Clean the cartridge carrier see Clean the cartridge carrier contacts on page 43 50 Care and maintenance Paper feeding problems Troubleshooting Problem Paper is jammed during printing Solution Clear paper jam as described in Paper jams during printing on page 41 Paper sticks together Make sure you have fewer than 50 sheets in the paper tray e Humid conditions may cause some paper to stick together Take the paper out and fan the pages and replace Paper fails to feed Multiple sheets of paper feed Paper skews or buckles in the paper tray Remove any obstructions inside the machine When loading paper do not force the paper down into the machine If multiple sheets have caused a paper jam clear the paper jam see Paper jams during printing on page 41 The paper tray can hold up to 50 sheets Make sure the paper guides do not cause the paper to bow When loading paper do not force it down into the machine Care and maintenance 51 7 Specifications and regulatory information This chapter contains product and supplies specificat
60. r on page 45 Check white paper document and try again Clean white roller glass and try again Duplicated with Speed No xx Exceeded Job Memory You must use plain white paper when adjusting the scanner See Adjust the scanner on page 45 For more information see Clean the document scanner area on page 44 The same number has already been registered into another speed dial location The machine can hold only 5 Favorites At _ _ 3 5 _O0O _7 3 5 zIgEk gt ww ooo ooo Exceeded Job Memory Cancel scheduled job and try again Ink Low Install new ink cartridge Install ink cartridge Invalid Time The broadcasting and delayed fax can hold 5 jobs in total Cancel a scheduled job and try again The print cartridge is low or has run out of ink To install a new print cartridge see Replace the print cartridge on page 39 Although this message is displayed you can make a copy or print a report Incoming faxes will be stored in memory You must manually print them see Reprinting faxes on page 36 Print cartridge is not installed or improperly installed The time you set for fax forwarding is wrong Job Not Assigned You attempted to cancel a scheduled job but no jobs are scheduled You attempted to delete print or send the Favorites document when there is no document stored Junk Fax Empty You attempted to delete a junk fax number when there is no junk fax number Junk Fa
61. ration of contormlly uis ar S EH va RARE PARE ATE SEE n 61 Hewlett Packard LIMITED WARRANTY STATEMENT ooo 62 Index oi clle A NNUS RD D Rn APRIRE 63 Contents 3 1 Quick start This chapter gives you a quick introduction to the basic functions of your new fax machine Please refer to the later chapters for detailed instructions 1 The arrow buttons located at the left and right of OK button on the control panel are designated by gt in the instructions Load paper You can load up to 50 sheets of plain paper in the input tray Before loading the paper make sure the paper size is set correctly in the BASIC FAX menu For more information see Paper Size on page 13 The HP Fax is designed to work with a variety of plain papers cotton bond 75 90 g m 20 24 Ib in A4 Letter and Legal sizes xx TIP Some papers have a side that s been conditioned for printing The print side is indicated on the paper s packaging Always load with the print side facing you Slide the Paper Guide to Ltr or A4 paper width Be sure not to bind the paper stack Pull the Paper Tray Cover toward you to open it Ef NOTE You must open the Paper Tray Cover to properly insert the paper 4 Quick start Load documents to fax or copy Push the Paper Tray Cover back into place Load documents to fax or copy You can load up to 15 pages in the document feeder Load the documents face down printed side toward the machine
62. roduct Specifications and Regulations EMC Class B FCC Part 15 Subpart B Safety UL 60950 1 CAN CSA C22 2 No 60950 1 03 First Edition Telecom FCC Part 68 and TIA 968 A 1 A 2 A 3 standard C CS 03 standard Issue 9 his device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Additional Information his product is assigned a Regulatory Model Number which stays with the regulatory aspects of the design The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports this number should not be confused with the marketing name or the product numbers Manager Local contact for regulatory topics only U S Hewlett Packard 3000 Hanover St Palo Alto 94304 U S A 650 857 1501 Specifications and regulatory information 61 Hewlett Packard LIMITED WARRANTY STATEMENT Hewlett Packard LIMITED WARRANTY STATEMENT 62 HP product Fax Print or Ink cartridges Duration of limited warranty 1 year Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached whichever occurs first This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampere
63. s 35 received journal 35 schedule inform 35 sending confirm 35 sent journal 35 system data 35 reprinting faxes 36 resolution 21 button 10 default 14 menu 14 ring pattern detection 14 26 ring volume 22 rings to answer 23 menu 13 S scanner adjustment 45 scanner area cleaning 44 schedule a fax 29 schedule inform 35 scheduled fax 14 scheduled faxes 35 scheduled job cancelling 31 scheduled jobs cancelling 15 scroll volume button 10 see answer mode 6 self test 39 menu 15 sending confirm 35 image TCR 14 menu 13 sent journal 35 set broadcasting V menu 14 view ink level set delayed fax menu 15 menu 14 volume set fax forward ring 22 menu 15 speaker 22 set junk fax no menu 14 Ww set polling send WakeUp 33 menu 14 WakeUp sounds 33 setting date and time 33 warranty 62 setting fax number 34 silent mode daily 34 daily schedule 13 menu 13 sounds alarm 33 keys 34 on and off 33 WakeUp 33 speaker volume 22 speed dial button 11 programming 18 using 18 speed dials number of 8 start button 11 supplies print cartridge 38 symbols button 11 system data 35 T TEL mode 28 telephone dialing 7 telephone numbers entering 16 text entering 16 time setting 33 troubleshooting fax problems 48 messages 46 paper feeding 51 print quality 50 U unwanted faxes 14 Index 65 2009 HewlettPackard Development Company L P www hp com Printed in Korea DD
64. s full the fax will stop answering the phone Load paper and print the faxes in memory to clear out the memory Do not hang up the handset before pressing Start to receive a fax Check that the document is loaded face down Send should appear in the display after it dials Check if the machine to which you are sending can receive your fax The fax machine you are polling may be using a poll code password The machine sending to you may be faulty A noisy phone line can cause line errors Check your machine by making a copy Check if the print cartridge is ok by making a copy See Maintain the print cartridge on page 42 Check with the telephone company to see if your phone line is noisy The fax machine sending to you may have a dirty scan glass Also check with the telephone company to see if your phone line is noisy Some of the words on the fax you received appear stretched Your machine does not make copies The machine sending to you had a temporary document jam Make sure your document is loaded face down There are lines on copies or documents you send Check your scan glass for marks and clean it see Clean the document scanner area on page 44 The machine dials a number but fails to make a connection with a remote fax machine The remote fax machine may be turned off or unable to answer incoming calls Speak with the other fax operator to solve the problem Care and maintenance 49 Tr
65. set and press Loudspeaker The line is still connected and everybody can listen to the conversation While you are using Loudspeaker do not place the handset beside the speaker as this may result in noise interference Navigate the menus Ready mode Whenever the HP Fax is ready for faxing and copying called Ready mode it will display the date time and answer mode For example OCT 05 14 23 FAX Menu buttons Use the Menu buttons to navigate the menu items HP Fax basics 15 Enter dates times text and telephone numbers Press the Menu button to access the menu system Use the 4 P buttons to scroll through the options on a particular level Press OK to select a particular menu option Press Cancel to return to Ready mode Example To change the default Resolution setting to Fine you would take the following steps 1 2 o Press the Menu button repeatedly until BASIC FAX displays Press OK Silent Mode will display Use the 4 to scroll until Resolution displays Press OK Standard will display Use the 4 to scroll until Fine displays Press OK Press Cancel to return to Ready mode Enter dates times text and telephone numbers Use these buttons when menu items ask you to enter dates time or text 16 If the date format seems unfamiliar check that you selected the correct one for your country when setting up your HP Fax see Set the date and time on page 33 Some
66. shed Press OK when the display shows Fax Name Enter the fax name up to 40 characters by using the number keypad You can include special characters space plus sign etc For more information see Enter dates times text and telephone numbers on page 16 Press OK when the name in the display is correct Print reports Your fax machine can print many reports for your use Automatic reports These reports print automatically 34 Feature reference Print reports Report name Content Multi Communication This report prints automatically if you have faxed documents to more than one location by using Broadcasting Power Fail Report If you have a scheduled job such as delayed fax and send poll and there is a power failure this report is printed automatically when power is restored Reports you can print You can print these reports whenever you need to Some of these reports can be set to print automatically also 1 Press Menu repeatedly until REPORTS appears and press OK 2 Choose the report you want by using 4 gt 3 Press OK when the desired report is displayed 4 The selected report will be printed The available reports are shown below Report name Content Help List This report covers the machine s basic functions and commands It can also be used as a quick reference guide Sent Journal These reports show information concerning the transmission and Received Journal reception activ
67. so oni fish wa eA A ed IH nus 30 Polling another fax to receive 2 eae 31 To cancel the scheduled job eens 31 EOIWardTaXES lt ota A O tae dt se AUR ay ak eae e EP E eR 31 Feature reference occ ee peie a A eee eee ee eee 33 Set the date ad time cokers it a icone Aen a da Soke a A 33 TURTON ANG OTF sounds i eby uie ela ere VY qM MR ee at 33 WakeUp Sounds o sc teenies Anta nities ae eke E Aa Gl Sen rH 33 Alatimi sounds e sr aid de duo ipeo Pa deh Se a Ade Ce Ear a aad wien ft dd 33 KEV SOUNA Se nondam dox ciet ek sae eae wath oe ad 34 SilentMode 5 o i5 tari trea po ere EFI aie eating then liege SP ae aA aes ett ede ch an s 34 Set the fax header information liiis 34 Print repols lt ssi A A us nire Mns san QU BOT V Eee RE ER due 34 Automatic reponse ds se ane deep en Meus eode eue habe tae 34 Reports you can DHDE xem tede zu oett o e vier to ME i AAO ef mes 35 Reprinting faxes or Vr eat io oer E ce ut e e nes 36 Clearing Memory c osse eese RN 36 Loudspeakers 2 22 a de EL beet bad hoe d E RE ite d e feres 37 Redial a number in memory 0 0000000 eee ee 37 Contents 6 Care and maintenance 2 22 05 2c ce cee ee il ee eee ce ete ee elec eeu 38 Print cartridge information 38 Viewin level rd ds o as Se ES end a Seg Nar tis lace 38 Printthe self tes uoo vn ek A pant aspe mad 39 Replace the print Cartridge 39 Clear jammed documents and paper 0 eee ee 41 Document jams during transmission 0 0 0 0 200
68. t reduced to 60 5 THE SLEREXE COMPANY LIMITED SAPORS LANE BOOLE DORSET BH 258 ER TELEPHONE BOOLE 945 13 51617 TELEX 123456 Our Ref 350 PIC EAC 18th January 1972 Dr P N Cundall M ning Surveys Ltd Holroyd Road Reading Berks Dear Pete Permit me to introduce you to the facility of facsimile transmission In facsimile a photocell is caused to perform a raster scan over the subject copy The variations of print density on the document cause the photocell to generate an analogous electrical video signal The signal is used to modulate a carrier which is transmitted to a remote destination over a radio or cable communications line At the remote terminal demodulation reconstructs the video signal which is use dot modulate the density of print produced by a printing device This device is scanning in a raster scan synchronised with that at the transmitting terminal As a result a facsimile copy of the subject document is produced Probably you have uses for this facility in your organisation Yours Sincerely P J CROSS Group Leader Facsimile Research Registered in England No 2038 Registered Officc 60 Vicars Lane liford Specifications and regulatory information 55 Environmental product stewardship program Environmental product stewardship program 56 Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner T
69. t cartridges were used before being installed in the HP Fax the estimated ink levels may be inaccurate or unavailable Ef NOTE If the HP Fax is low on ink ink level is 1 8 new faxes that come in will not be printed They will be stored in memory You must manually print the faxes from memory see Reprinting faxes on page 36 until you replace the ink cartridge see Replace the print cartridge on page 39 xx TIP If memory become full before the print cartridge is replaced the HP Fax will stop answering the phone Be sure to print the faxes out of memory regularly if you do not immediately replace the ink cartridge 38 Care and maintenance Print the self test Print the self test When you want to test if the machine is working correctly you can check it by printing the self test 1 Press Menu repeatedly until TOOLS appears and press OK 2 Scrollto Self Test by pressing 4 gt and press OK The machine runs self test and prints a report which shows the current status of the machine Replace the print cartridge When you notice that the print becomes light or ink low or when install new ink cartridge appears in the display replace the print cartridge The part number for replacement cartridges is HP 701 1 Press the Access Cartridge button on the control panel 1 Access Cartridge The cartridge carrier moves to the install position 2 Open the control panel and cartridge compartment cover it will click and re
70. t number to block it Even though you have added junk fax numbers if you turned off the Caller ID option above the Junk Fax protection will be removed The settings are Add and Delete The Auto Journal shows the specific information concerning transmission or reception activities the time and date of most recent 40 transmissions or receptions The settings are On and Off Distinctive ring DRPD distinctive ring pattern detection is a service provided by some telephone companies that assigns two phone numbers to one phone line each of which makes your phone ring differently If you subscribe to this service you can program your machine to learn one phone number and distinctive ring for incoming faxes For more information see Distinctive ring DRPD on page 26 Sets the default resolution when copying and faxing The settings are Standard Fine and Superfine For more information see Set document resolution and contrast for a single copy on page 21 Sets the default contrast when copying and faxing The settings are Normal Lighten Photo and Darken For more information see Set document resolution and contrast for a single copy on page 21 Image TCR prints a sending confirm page with a miniature image of the first page of the fax The settings are on and o For more information see Image TCR on page 26 Dial Mode This option is not available in all countries regions Set the dialing mode to the type of the e
71. tedly until TOOLS appears and press OK 2 Scrollto Clean Cartridge by pressing 4 gt and press OK 3 Examine the printed test pattern f print quality does not improve remove and reinstall the cartridge and repeat these steps fthe line is still broken wipe the print cartridge contacts For more information see Wipe the print cartridge contacts on page 42 Wipe the print cartridge contacts If cleaning the print cartridge as discussed above does not help and you are certain the cartridge has plenty of ink the problem may be caused by dried ink on the print cartridge contacts or the print cartridge carrier contacts Follow these two sets of instructions for manual cleaning Clean the contacts 1 Press Access Cartridge 42 Care and maintenance 5 6 Maintain the print cartridge Open the control panel and cartridge compartment cover and remove the cartridge See Replace the print cartridge on page 39 Gently blot and wipe the contacts dry Use a clean cloth dampened with water to gently clean the entire copper colored contacts To dissolve any dried ink hold the damp cloth against the contacts for about three seconds Ink nozzles do not clean AN CAUTION Do not touch or clean the ink nozzles Reinstall the cartridge and close the cover and panel If you spend a long time cleaning the cartridge the cartridge carrier may have moved back to the original position If so press Access Cartridge again
72. the machine sounds either manually or on a daily schedule for example to turn off the sounds after work hours and overnight The settings are off On Always and On Daily For more information see Silent mode on page 34 There are 4 languages you can use for display and reports English French Spanish and Portuguese Sending Confirm Paper Size A confirmation report shows whether the transmission was successful or not how many pages were sent etc ON prints a confirmation report automatically each time you send a fax OFF never prints a confirmation report You can print one manually see Print reports on page 34 ERROR prints only when an error occurs Note that this report can include the Image TCR see Image TCR on page 26 A4 Letter and Legal are the paper sizes you can use to receive faxes and copy Auto Reduction When receiving a document as long as or longer than the paper loaded the machine can automatically reduce the data to fit your paper If the fax machine cannot fit the data into one page with the feature enabled the data is divided and printed in actual size on two or more sheets The settings are On and off Discard Size Rings To Answer ECM Mode If you turn the Automatic Reduction option off you can set the fax machine to discard any excess image at the bottom of the page when receiving a document as long as or longer than the paper loaded in your machine If the incoming fax is
73. to move the carrier to the install position Press Start Press 1 for new cartridge or 2 for the old one Clean the cartridge carrier contacts Before cleaning these parts there should be no scheduled job such as delayed fax send polling or faxes received into memory A CAUTION Once you have unplugged the power cord from the machine all data in memory will be lost Press Access Cartridge Open the control panel and cartridge compartment cover and remove the cartridge See Replace the print cartridge on page 39 Remove the print cartridge Unplug the power cord from the electrical outlet of the rear of the machine A WARNING Shock Hazard Be sure to unplug the power cord before proceeding Care and maintenance 43 Clean the document scanner area 5 Clean the cartridge carrier contacts with clean cotton swab 6 Plug in the power cord and reinstall the cartridge Clean the document scanner area To keep your machine working properly occasionally clean the white roller document feeder rubber piece and the scanning glass If they are dirty documents sent to another fax machine will not be clear AA CAUTION When you turn the power off to clean the scanner documents stored in memory will be lost 1 Open the control panel Remove the white roller a Atthe right hand end of the white roller there is a bushing that is secured with a small tab b Push the tab slightly inward then rotate towards yo
74. to the telephone company The HP 2140 Fax series is provided with a RJ11C connector for connecting this product to the telephone network An additional RJ11C connector is provided for connecting an additional device to the telephone network from the HP 2140 Fax series A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If the HP 2140 Fax series causes harm to the telephone network the telephone company will notify you in adv
75. u Then pull up the right hand end of the roller to remove it White roller latch 44 Care and maintenance 3 4 5 6 Adjust the scanner Wipe the white roller surface with a soft cloth dampened with water Clean the document feeder rubber piece at the back of the control panel Carefully wipe the scanning glass with a soft dry lint free cloth Ifthe glass is very dirty first wipe it with a slightly dampened cloth then with a dry one Be careful not to scratch the glass surface Replace the roller in reverse order and then close the control panel firmly until it clicks into place Adjust the scanner The scanner is adjusted at the factory If however you drop your machine while moving it we recommend you adjust scanner 1 2 3 Press Menu repeatedly until TOOLS appears and press OK Scroll to Adjust Scanner by pressing 4 and press OK Load a plain WHITE sheet of paper no writing or graphics into the document feeder and press OK The machine starts to scan the document to adjust the scanner Printing quality may be unexpectedly worse if you do not use a plain WHITE paper for the adjustment Care and maintenance 45 LCD error messages LCD error messages These are the error message that may display along with solutions for you 46 Display Adjust scanner first in TOOLS menu Status Solution Adjust the scanner to fix this problem as described in Adjust the scanne
76. u can use for documents see Document types and sizes on page 20 299 Ef NOTE You must set the resolution and contrast before dialing the number 1 Turn the page face down and insert it into the document feeder For more information see Load documents to fax or copy on page 5 2 Press Resolution repeatedly to select the option you want STANDARD works well for printed or typewritten originals with normal sized characters FINE is good for documents containing a lot of detail HP Fax basics 21 Adjust volume SUPER FINE works well for documents containing extremely fine detail for example a map or engineering drawing SUPER FINE only works if the remote machine also has the SUPER FINE feature E NOTE SUPER FINE mode is not used when sending documents scanned into memory i e Broadcasting and Delayed Fax If you are sending document using one of these methods SUPER FINE will be changed back to FINE even though you selected SUPER FINE 3 Press Mode Contrast repeatedly to select the option you want NORMAL is used for normal handwritten typed or printed documents LIGHTEN is used with very dark print DARKEN is used with light print or faint pencil markings PHOTO is used when faxing images embedded pictures or other documents containing color or gray shades When Photo is chosen the resolution is automatically set to FINE 4 Dial the number and press Start or press Copy When sending copying is
77. uipment consult your telephone company or a qualified installer This equipment is hearing aid compatible Specifications and regulatory information 57 Regulatory notices 58 HP recommends the use of a Surge Suppressor when connecting the HP 2140 Fax series to AC power Use of a Surge Suppressor will help protect the HP 2140 Fax series and the telephone network from abnormal surges on the AC powerline The Customer Information for facsimile FAX equipment must contain the following wording The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including FAX machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges In order to program this information into your FAX machine See Set the fax header information on page 34 Automatic Dialers WHEN PROGRAMMING EMERGENCY NUMBERS AND OR MAKING TEST CALLS TO EMERGENCY NUMBERS 1 Remain on the line and briefly explain to the dispatcher the reason for th
78. x Full The machine can hold only 20 junk fax numbers Load Document You must load a document before proceeding Memory Full Care and maintenance Memory has become full while receiving a fax It will not answer the telephone until memory has been cleared Print any faxes stored in memory and if necessary clear scheduled jobs See Reprinting faxes on page 36 and see Clearing memory on page 36 continued LCD error messages Display Status Solution Memory Full Press OK to continue Memory has become full while scanning a document Press OK to send or copy the scanned pages only To cancel the job press Cancel and try again when memory becomes available or split the new document into smaller parts See Clearing memory on page 36 Memory Received Ink Low ink cartridge Install new The machine has data stored in memory Replace the print cartridge with new one in order to print the faxes Memory Received Load paper and press OK Memory Received Install ink cartridge Load paper and press OK There might be a jam Clear the jam as described in Paper jams during printing on page 41 There is no print cartridge in the machine Install a print cartridge No answer from remote fax No CID Number No Dial Number Not available while reprinting fax Not Found Number already registered The other machine has not answered after all redial attempts to send a fax The machi
79. xchange to which you are connected Tone or Pulse ADVANCED FAX menu Option Settings Set Broadcasting Set Delayed Fax Set Polling Send Allows you to send a fax to several fax numbers at once Allows you to set up a fax to be sent at any time in the next 24 hours Allows you to set up a fax to be polled by another machine 14 HP Fax basics continued Option Cancel Schedule Set Fax Forward TOOLS menu Option Clean Cartridge Align Cartridge Loudspeaker Settings Cancels all scheduled faxes Allows you to forward incoming faxes to another fax number Settings Cleans the print cartridge to improve print quality Aligns the print cartridge to improve print quality View Ink Level Adjust Scanner Self Test Loudspeaker Allows you to see the estimated level of ink remaining in the cartridge Use only if you have dropped the fax machine Prints a self test to allow you to troubleshoot problems You do not need to pick up the handset to make a phone call When dialing just press the Loudspeaker button and enter the numbers When your party answers pick up the handset to talk to them This feature is especially useful for checking voicemail messages Ef NOTE Your HP Fax does not have speakerphone capabilities The loudspeaker enables you to hear calls but you must speak using the handset XE TIP f you want to share the conversation with somebody beside you pick up the hand
80. you can only enter the numbers for example 1234567890 For the fax header that prints on all your faxes see Set the fax header information on page 34 you can enter some punctuation in the number To punctuate the telephone number in the fax header use these keys Table 2 2 Keys to punctuate the fax header telephone number For example to enter 123 456 7890 follow these steps Press Result will display 008 1123 will display Enters a space 000 456 will display Enters a space 0000 7890 will display Speed dialing Your HP Fax has a built in phone book that allows you to enter up to 100 names and numbers for faxing or telephone use Once entered you can dial the number by any of these methods One Touch first 10 numbers Searching the phone book through the Speed Dial button All numbers must be stored in the phone book before use Store a number in the phone book 18 Once in the phone book these numbers can be dialed using one touch buttons or by searching the phone book through the Speed Dial button 1 Press Speed Dial button repeatedly until New amp Edit appears and press OK The display shows Speed 00 99 gt 2 Enter a two digit number and press OK Numbers from 00 to 09 will be used for One Touch dialing 3 Enter the telephone fax number you want to store up to 40 digits and press OK HP Fax basics Speed dialing fyou want a pause between numbers for examp
81. yrighted works Safety information A WARNING To prevent fire or shock hazard do not expose this product to rain or any type of moisture Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock YA WARNING Potential shock hazard Read and understand all instructions in the setup poster Telephone lines can develop hazardous voltages To avoid electrical shock do not touch the contacts on the end of the cord or any of the sockets on the HP Fax Replace damaged cords immediately Never install telephone wiring during a lightning storm Observe all warnings and instructions marked on the product Unplug this product from wall outlets and telephone jacks before cleaning Do nat install or use this product near water or when you are wet Install the product securely on a stable surface Install the product in a protected location where no one can step on or trip over the line cord and where the line cord will not be damaged If the product does not operate normally see the Troubleshooting section of this user guide No operator serviceable parts inside Refer servicing to qualified service personnel Use in a well ventilated area Contents 1 Quick tE A A a donate 4 oad DA A sees Sees ts pele ee Se ae eee data a 4 Load documents to fax or COPY eens 5 Senda axe oa a e e da e lc 5 RECAE a Men ment A AD E 6 Make a CODy A A A veas 6 Make a telephone

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