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HP EliteBook QS020US User's Manual

1. Component Description 1 TouchPad on off light e Amber The TouchPad is off e Off The TouchPad is on 2 Caps lock light On Caps lock is on 3 1 Power light e On The computer is on e Blinking The computer is in the Sleep state e Off The computer is off or in Hibernation 14 Chapter 2 External component identification Component Description 4 i i Wireless light e White An integrated wireless device such as a I wireless local area network WLAN device and or a Bluetooth device is on e Amber All wireless devices are off 5 QuickWeb light e On The computer is on e Off The computer is off or in Hibernation NOTE For more information refer to HP QuickWeb in this guide and to the HP Quickweb software Help 6 g Mute light e Amber Computer sound is off e Off Computer sound is on 7 Num lock light On Num lock is on Top 15 Buttons and fingerprint reader Ey NOTE Refer to the illustration that most closely matches your computer Component Description 1 TouchPad on off button Turns the TouchPad on and off 16 Chapter 2 External component identification Component 2 h Power button 3 i 1 Wireless button Description e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep sta
2. Before removing the optical drive follow these steps 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 63 Remove the bottom door see Bottom door on page 70 Remove the optical drive 1 2 3 Position the computer upside down with the right side toward you Loosen the captive Phillips screw 1 that secures the optical drive to the computer Push the optical drive tab 2 to release the optical drive from the computer 72 Chapter4 Removal and replacement procedures 4 Remove the optical drive 3 from the computer _ 5 If itis necessary to replace the optical drive bracket position the optical drive with the rear toward you 6 Remove the three Phillips PM2 0x3 0 screws 1 that secure the optical drive bracket to the optical drive 7 Remove the optical drive bracket 2 A Reverse this procedure to install an optical drive Component replacement procedures 73 Upgrade bay Description Spare part number Upgrade Bay Hard Drive Adapter Kit 643921 001 500 GB 7200 rpm for use in the upgrade
3. 2 Remove the two Phillips PM2 0x3 0 screws 1 that secure the assembly to the computer 3 Remove the broadhead Phillips PM2 0x4 0 screw 2 that secures the assembly to the computer 4 Lift the assembly straight up and off the computer 3 Reverse this procedure to install the ExpressCard assembly 122 Chapter 4 Removal and replacement procedures 5 Computer Setup BIOS and System Diagnostics Using Computer Setup Computer Setup or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Computer Setup includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Ef NOTE Use extreme care when making changes in Computer Setup Errors can prevent the computer from operating properly Starting Computer Setup Ey NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the comput
4. 11 WLAN module removal 83 spare part number 30 44 83 workstation guidelines 59 WWAN antennas identifying 10 spare part number 37 53 WWAN antennas identifying 11 WWAN module removal 81 spare part number 34 46 81 Index 155
5. 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 94 Chapter4 Removal and replacement procedures 4 5 6 7 Remove the battery see Battery on page 63 Remove the bottom door see Bottom door on page 70 Remove the fan see Fan on page 90 Remove the heat sink see Heat sink on page 91 Remove the processor 1 2 3 Position the computer upside down with the front toward you Use a flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click Lift the processor 2 straight up and remove it Ey NOTE The gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor slot when you install the processor Reverse this procedure to install the processor Component replacement procedures 95 Keyboard By NOTE For a detailed list of available keyboards see Sequential part number listing on page 43 Description Spare part number Keyboard for use in model 6460b without a pointing stick 641834 xxx Keyboard for use in model 6460b with a pointing stick 641835 xxx Keyboard for use in model 8460p 642760 xxx Keyboard for use in model 8460w 642761 xxx Before removing the keyboard follow these steps 1 Shut down the comput
6. 641835 001 Keyboard with pointing stick for use in HP ProBook 6460b models in the United States includes keyboard and pointing stick cables 641835 031 Keyboard with pointing stick for use in HP ProBook 6460b models in the United Kingdom includes keyboard and pointing stick cables 641835 041 641835 051 Keyboard with pointing stick for use in HP ProBook 6460b models in Germany includes keyboard and pointing stick cables Keyboard with pointing stick for use in HP ProBook 6460b models in France includes keyboard and pointing stick cables 641835 061 Keyboard with pointing stick for use in HP ProBook 6460b models in Italy includes keyboard and pointing stick cables 641835 071 Keyboard with pointing stick for use in HP ProBook 6460b models in Spain includes keyboard and pointing stick cables 641835 081 641835 091 Keyboard with pointing stick for use in HP ProBook 6460b models in Denmark includes keyboard and pointing stick cables Keyboard with pointing stick for use in HP ProBook 6460b models in Norway includes keyboard and pointing stick cables 48 Chapter 3 Illustrated parts catalog Spare part Description number 641835 121 Keyboard with pointing stick for use in HP ProBook 6460b models in French Canada includes keyboard and pointing stick cables 641835 131 Keyboard with pointing stick for use in HP ProBook 6460b models in Portug
7. Keyboard see Keyboard on page 96 Bottom cover see Bottom cover on page 98 Remove the display assembly 1 Position the computer right side up with the front toward you 110 Chapter 4 Removal and replacement procedures 2 Disconnect the display cable 1 and webcam cable 2 from the system board 3 Remove the antennas from the holes they route through in the computer 1 that secure the display assembly to the computer 4 Remove the two Phillips PM2 5x4 5 screws 2 5 Lift the display assembly 3 straight up and remove it CAUTION When installing the display assembly be sure that the wireless antenna cables are routed and arranged properly Failure to properly route the antennas can result in degradation of the computer s WLAN and WWAN performance Component replacement procedures 111 6 To remove the display bezel remove the two rubber screw covers 1 and the two Phillips PM2 5x5 0 screws 2 in the bottom corners of the display bezel _ _ _ 7 Flex the top 1 of the bezel the inside edges of the left and right sides 2 and then the bottom 3 of the bezel until it disengages from the display enclosure 8 Remove the display bezel 4 9 If it is necessary to replace the display panel remove the four Phillips PM2 5x5 0 screws 1 at the bottom of the display panel 10 Remove the two broadhead Phillips PM2 0x4 0 screws 2 at the top of the displa
8. USB 2 0 charging port eSATA USB 2 0 combo port VGA Dsub 15 pin supporting 1920 x 1200 external resolution at 75 GHz hot plug with auto detect 1394a ay ef ay a a 3 pin AC power Secondary battery connector Docking connector Docking HP Docking Station HP Advanced Docking Station we a ete eel ee HP a Keyboard pointing devices Keyboard with DuraKeys ee eR ee es SR oe ae a ee ee ee Dual point a a Spill resistant design Full chiclet keyboard Chapter 1 Product description Category Description Touchpad includes on off button supports 2 way scroll with legend taps enabled by default 2 finger scrolling and zoom enabled by default HP ProBook 6460b Notebook PC Ni HP EliteBook 8460p Notebook PC Ni HP EliteBook 8460w Mobile Workstation y Power requirements Smart AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector e 90 W e 65 W 9 cell 3 0 Ah 100 Wh Li ion battery 6 cell 2 8 Ah 62 Wh Li ion battery 6 cell 2 55 Ah 55 Wh Li ion battery 3 cell 2 8 Ah 31 Wh Li ion battery Supports 9 cell 73 Wh HP Ultra Capacity Extended Life Battery Aol ee RR Supports 9 cell 100 Wh HP Extended Life Battery Security Supports 6 cell 55 Wh HP Long Life Li ion battery HP Fast Charge Technology Inte
9. 2670QM 2 2 GHz turbo up to 3 1 GHz processor with 6 MB L3 cache 665116 001 2630QM 2 0 GHz turbo up to 2 9 GHz processor with 6 MB L3 cache 635501 001 Intel Core i7 processor Dual Core 2640M 2 8 GHz turbo up to 3 5 GHz processor with 4 MB L3 cache 666173 001 2620M 2 7 GHz turbo up to 3 4 GHz processor with 4 MB L3 cache 631252 001 Intel Core i5 processors Dual Core 2540M 2 6 GHz turbo up to 3 3 GHz processor with 3 MB L3 cache 631255 001 2520M 2 5 GHz turbo up to 3 2 GHz processor with 3 MB L3 cache 631253 001 2450M 2 5 GHz turbo up to 3 1 GHz processor with 3 MB L3 cache 676359 001 2430M 2 4 GHz turbo up to 3 0 GHz processor with 3 MB L3 cache 653341 001 2410M 2 3 GHz turbo up to 2 9 GHz processor with 3 MB L3 cache 638039 001 Intel Core i3 processors Dual Core 2370M 2 4 GHz processor with 3 MB L3 cache 677152 001 2330M 2 2 GHz processor with 3 MB L3 cache 653339 001 2310M 2 1 GHz processor with 3 MB L3 cache 638037 001 NOTE At temperatures above 86 F 30 C the Intel Core i3 2310M processor may run at decreased performance Intel Celeron processor Dual Core B840 1 9 GHz with 2 MB L3 cache 664663 001 B810 1 6 GHz with 2 MB L3 cache 646760 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system
10. 4 MB L3 cache 666174 001 Intel Core i7 processor 2760QM 2 4 GHz turbo up to 3 5 GHz 6 MB L3 cache 666175 001 Intel Core i7 processor 2860QM 2 5 GHz turbo up to 3 6 GHz 8 MB L3 cache 669684 001 256 GB solid state drive SSD 669685 001 120 GB solid state drive SSD 670123 001 System board for use in computers with vPro 8M WLAN WWAN 1 GB graphics and USB 3 0 ports in all countries and regions except for Ukraine and the People s Republic of China 670124 001 System board for use in computers with vPro 8M WLAN WWAN 1 GB graphics and USB 3 0 ports only in Ukraine and the People s Republic of China 676359 001 Intel Core i5 processor 2450M 2 5 GHz turbo up to 3 1 GHz 3 MB L3 cache 677152 001 Intel Core i3 processor 2370M 2 4 GHz 3 MB L3 cache 681122 001 128 GB solid state drive SSD SATA III 681123 001 256 GB solid state drive SSD SATA Ill 684565 001 256 GB solid state drive SSD Self Encrypting Drive SED Sequential part number listing 55 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Phillips PO and P1 screwdrivers e Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures 2YNO
11. 490371 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 490371 201 Power cord for use in Thailand 490371 202 Power cord for use in Brazil 490371 291 Power cord for use in Japan 490371 AA1 Power cord for use in the People s Republic of China 490371 AB1 Power cord for use in Taiwan 490371 AD1 Power cord for use in South Korea 490371 AR1 Power cord for use in South Africa 490371 BB1 Power cord for use in Israel 490371 D01 Power cord for use in Argentina 490371 D61 Power cord for use in India 537921 001 Bluetooth module Sequential part number listing 43 Spare part number 572511 001 582564 001 582564 002 Description Intel Wi Fi Link 6300 802 11a b g n WLAN module for use in Andorra Antigua and Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada Cayman Islands Chile the People s Republic of China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Greece Guadeloupe Guam Guatemala Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kenya South Korea Kuwait Kyrgyzstan Latvia Lebanon Martinique US Virgin Islands Puerto Rico Nether Antilles Liechtenstein Lithuania Luxem
12. Battery rroi oann a a aaa a aa a ved Ee A Aa RE aaa E EES 146 DISP enug E eat ed eeusiadecdea dnd naiea tends 146 MJEK sca cases aes sna a 152 vii viii 1 Product description Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation Product Name HP ProBook 6460p Notebook PC V HP EliteBook 8460p Notebook PC v HP EliteBook 8460w Mobile V Workstation Processors Intel Core i7 processor Quad Core 2860M 2 50 GHz Turbo up to 3 60 V V processor 8 MB L3 cache 8 threads 2820M 2 30 GHz Turbo up to 3 40 V V processor 8 MB L3 cache 8 threads 2760M 2 40 GHz Turbo up to 3 50 V V processor 6 MB L3 cache 8 threads 2720M 2 20 GHz Turbo up to 3 30 V V processor 6 MB L3 cache 8 threads 2670M 2 20 GHz Turbo up to 3 10 V V processor 6 MB L3 cache 8 threads 2630M 2 00 GHz Turbo up to 2 90 V V processor 6 MB L3 cache 8 threads Intel Core i7 processor Dual Core 2640M 2 80 GHz Turbo up to 3 50 V V V processor 4 MB L3 cache 4 threads 2620M 2 70 GHz Turbo up to 3 40 y V y processor 4 MB L3 cache 4 threads Intel Core i5 processors Dual Core not available with iAMT Intel QM67 chipset 2540M 2 60 GHz Turbo up to 3 30 V V V processor 3 MB L3 cache 4 threads 2520M 2 50 GHz Turbo up to 3 20 V V V processor 3 MB L3 cache 4 threads 2450M 2 50 GHz Turbo up to 3 10 V v processor 3 MB L3 cache 4 threads
13. Display bezels For use with HP ProBook 6460b models with or without a webcam 643918 001 For use with HP EliteBook 8460p models with or without a webcam 643919 001 For use with HP EliteBook 8460w models with or without a webcam 643920 001 Webcam module with microphone For use in HP ProBook 6460b models 642795 001 For use in HP EliteBook 8460p w models 642796 001 Microphone modules For use in HP ProBook 6460b models 642797 001 For use in HP EliteBook 8460p w models 642798 001 Display Screw Kit For use in HP ProBook 6460b models 642787 001 For use in HP EliteBook 8460p w models 642788 001 Display Rubber Kit 642785 001 Component replacement procedures 65 Before removing the display panel follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 Remove the display assembly components 1 Position the computer upright with the front toward you 2 Open the computer as far as possible 3 To remove the display bezel remove the two rubber screw covers 1 and the two Phillips PM2 5x5 0 screws 2 in the bo
14. Ey NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer HO oOo oe p Follow the on screen instructions Windows 7 139 Windows Vista To protect your information use the Backup and Restore Center to back up individual files and folders back up your entire hard drive select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer The Backup and Restore Center provides the following options Backing up individual files and folders Backing up the entire hard drive select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools Ey NOTE For detailed instructions perform a search for these topics in Help and Support Ey NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use Ey NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for
15. HD display specifications Metric U S Dimensions Height 19 2 cm 7 56 in Width 32 4 cm 12 76 in Weight 350g max 12 35 oz Surface treatment Anti glare Contrast ratio Response time 300 1 typical 8 ms Brightness 200 nits typical Luminance uniformity 1 4 typ 1 5 max Color depth 6 bit Format 1366 x 768 Color gamut 45 typ Backlight LED DCLK 69 3 MHz Viewing angle SVA 128 Chapter 6 Specifications 35 6 cm 14 0 in HD display specifications Metric U S Dimensions Height 20 6 cm 8 11 in Width 32 1 cm 12 64 in Weight 325 g max 11 46 oz Surface treatment Anti glare Contrast ratio 300 1 typical Response time 8 ms Brightness 200 nits typical Pixel resolution Pixel pitch 0 1935 mm x 0 1935 mm Resolution 1600 x 900 Active area 309 6 x 174 15 Backlight LED Color gamut 45 NTSC CIE1931 DLCK 107 8 MHz Viewing angle CR gt 10 15 35 45 45 Up Down Left Right 35 6 cm 14 0 in HD display specifications 129 Hard drive specifications 750 GB 500 GB 320 GB 250 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5mm Width 70 mm 70 mm 70 mm 70 mm Weight 115g 101g 101g 101g Interface type SATA SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 1 5 ms 3 ms 3 m
16. Includes a 2 button touchpad without a fingerprint reader 642742 001 Includes a 4 button touchpad with a fingerprint reader 642743 001 Includes a 4 button touchpad without a fingerprint reader 642746 001 For use in 8460p models Includes a 4 button touchpad with a fingerprint reader 642744 001 Includes a 4 button touchpad without a fingerprint reader 642747 001 For use in 8460w models Includes a 4 button touchpad with a fingerprint reader 642745 001 98 Chapter4 Removal and replacement procedures Before removing the bottom cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 63 Remove the following components a b Bottom door see Bottom door on page 70 Hard drive see Hard drive on page 76 Optical drive see Optical drive on page 72 WLAN module see WLAN module on page 83 WWAN module see WWAN module on page 81 Fan see Fan on page 90 Heat sink see Heat sink on page 91 Keyboard see Keyboard on page 96 Remove the bottom cover 1 2 Position the computer upside down wi
17. NOTE For alist of display panel spare parts see Display components on page 36 2 Keyboard includes cable NOTE Fora detailed list of available keyboards see Sequential part number listing on page 43 For use in model 6460b without a pointing stick 641834 xxx For use in model 6460b with a pointing stick 641835 xxx For use in model 8460p 642760 xxx For use in model 8460w 642761 xxx 3 Top cover includes TouchPad button and bracket For use in model 6460b e Includes a 2 button touchpad and fingerprint reader 642741 001 e Includes a 2 button touchpad without fingerprint reader 642742 001 e Includes a 4 button touchpad and fingerprint reader 642743 001 e Includes a 4 button touchpad without fingerprint reader 642746 001 For use in model 8460p e Includes 4 button touchpad and fingerprint reader 642744 001 e Includes 4 button touchpad without fingerprint reader 642747 001 For use in model 8460w e Includes 4 button touchpad and fingerprint reader 642745 001 4 Smart card reader For use in model 8460p w 642769 001 For use in model 6460b 654823 001 5 Lid switch board includes cable 642765 001 6 Fingerprint reader board includes cable 642764 001 7 RTC battery 651948 001 8 ExpressCard assembly 642763 001 9 System board includes replacement thermal material and VGA support bracket For use in computers with UMA graphics in all countries and regions except Russia and the People s Republic of China e For use in computers with WLAN
18. Reverse this procedure to install the modem module Component replacement procedures 89 Fan Description Spare part number Fan 641839 001 Before removing the fan follow these steps Se 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 63 Remove the bottom door see Bottom door on page 70 Remove the fan a SS A 5 Position the computer upside down with the front toward you Loosen the two captive Phillips screws 1 that secure the fan to the base enclosure Rotate the right side of the fan upward at an angle 2 and then lift the fan up to gain access to the system board connector Disconnect the fan cable 3 from the system board Remove the fan from the computer Reverse this procedure to install the fan 90 Chapter 4 Removal and replacement procedures 2 NOTE To properly ventilate the computer allow at least a 7 6 cm 3 in clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatic
19. Uruguay Venezuela and Vietnam Broadcom 43224AGN 802 1 1a b g draft n WiFi Adapter for use in Antigua and Barbuda Aruba 582564 001 the Bahamas Barbados Belize Canada Guam Guinea Haiti Jamaica the Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname the US Virgin Islands and the United States Broadcom 43224AGN 802 1 1a b g draft n WiFi Adapter for use in Albania Algeria Andorra 582564 002 Angola Argentina Armenia Australia Austria Azerbaijan Bahrain Belarus Belgium Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Cayman Islands Central African Republic Chad Chile People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissa Honduras Hong Kong Hungary Iceland India Ireland Italy Ivory Coast Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Island
20. Windows Vista 143 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries and regions The requirements listed below are applicable to all countries and regions e The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer 144 Chapter 8 Power cord set requirements Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium
21. such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Preliminary replacement requirements 59 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape e Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e Nonconduc
22. 001 For use with HP EliteBook 8460p w models includes left right and middle covers 642784 001 5 Display panel For use with HP ProBook 6460b models e 35 6 cm 14 0 in HD anti glare LED LVDS does not include cable 643914 001 e 35 6 cm 14 0 in HD anti glare LED LVDS does not include cable 643915 001 For use with HP EliteBook 8460p w models e 35 6 cm 14 0 in HD anti glare LED SVA LVDS does not include cable 653039 001 e 35 6 cm 14 0 in HD anti glare LED SVA LVDS does not include cable 653040 001 Display Cable Kit 6a Display cable 6b Webcam cable For use in HP ProBook 6460b models with HD displays 642789 001 For use in HP ProBook 6460b models with HD displays 642792 001 For use in HP EliteBook 8460p models with HD displays 642790 001 For use in HP EliteBook 8460p models with HD displays 642793 001 For use in HP EliteBook 8460w models with HD displays 642791 001 For use in HP EliteBook 8460w models with HD displays 642794 001 7 WLAN antennas For use in HP ProBook 6460b models includes two antennas 642799 001 For use in HP EliteBook 8460p w models includes three antennas 642800 001 8 WWAN antennas For use in HP ProBook 6460b models 642801 001 For use in HP EliteBook 8460p w models 642802 001 9 Display enclosure For use in HP ProBook 6460b models 642778 001 For use in HP EliteBook 8460p models 642779 001 Display components 37 Item Description Spare part number For use in HP EliteBoo
23. 11 connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 63 Remove the following components a Remove the bottom door see Bottom door on page 70 b Hard drive see Hard drive on page 76 c Optical drive see Optical drive on page 72 d WLAN module see WLAN module on page 83 e WWAN module see WWAN module on page 81 f Modem module see Modem module on page 89 g Fan see Fan on page 90 h Heat sink see Heat sink on page 91 i Keyboard see Keyboard on page 96 j Bottom cover see Bottom cover on page 98 Remove the RJ 11 connector cable 1 2 Position the bottom cover with the front toward you Remove the RJ 11 connector 1 from the clip built into the base enclosure 108 Chapter 4 Removal and replacement procedures 3 Remove the RJ 11 connector cable from the clips and routing channel 2 built into the base enclosure 4 Remove the RJ 11 connector cable from the bottom cover Reverse this procedure to install the RJ 11 connector cable Component replacement procedu
24. 21 HP QuickWeb 15 mute 15 num lock 15 power 14 20 webcam 11 wireless 15 20 M mass storage devices spare part numbers 41 Media Card Reader identifying 21 memory module product description 3 removal 79 spare part numbers 34 79 memory module compartment identifying 26 menu key identifying 19 microphone audio in jack product description 4 microphone module spare partnumber 37 53 65 Mobile Broadband Module identifying 26 model name 1 modem module product description 4 removal 89 spare part number 30 45 89 mute light identifying 15 N network jack identifying 22 num Ik key identifying 19 num lock light 15 O operating system product description 7 optical drive precautions 57 product description 4 removal 72 spare part numbers 34 41 72 specifications 131 132 133 134 154 Index optical drive bezel spare part number 55 optical drive eject button identifying 21 optical drive protective insert illustrated 40 optical drive identifying 21 P packing guidelines 59 plastic parts 56 Plastics Kit spare part number 40 47 pointing device product description 6 pointing stick 13 pointing stick cable illustrated 39 ports 1394 21 DisplayPort 23 24 eSATA 23 24 external monitor 22 product description 6 USB 21 23 24 power button identifying 17 power connector identifying 21 power cord set requirements 144 spare part numbers 42 43 power light 14 20 power requirements product desc
25. 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode Startup time lt 15 seconds Stop time lt 6 seconds DVD RW and CD RW SuperMulti DL Combo Drive specifications 131 Blu ray Disc ROM with SuperMulti DVD R RW DL Drive Applicable disc Read Write CD DA CD E G CD MIDI CDTEXT CD R and CD RW DVD R DVD R 9 CD ROM CD ROM XA DVD RW DVD R DVD R 9 DVD RW MIXED MODE CD CD I CD I Bridge DVD RAM Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVDROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM HD ROM Single Layer HD ROM Dual Layer HD DVD R HD DVD R for Dual Layer HD DVD RW Access time cD DVD HD Random 170 ms 170 ms 230 ms Cache buffer 8 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec 1X BD ROM 4 500 KB sec 1X BD R read 4 500 KB sec 1X BD RE read 4 500 KB sec Transfer mode Multiword DMA Mode 132 Chapter 6 Specifications Blu ray BD R RE DVDSM DL Drive Applicable disc Read Write CD DA CD E G CD MIDI CD TEXT CD R CD RW DVD R DVD R Q CD
26. 65 spare part numbers 65 display bezel removal 66 112 spare partnumber 54 spare part numbers 36 65 Display Cable Kit spare part number 37 53 display component recycling 146 display components spare part numbers 36 display enclosure spare part number 52 spare part number 37 display hinge removal 114 spare part number 50 display hinge covers spare part number Display Hinge Kit spare part number Display Latch Kit spare part number display panel product description 2 removal 68 spare part number display panel support kit display release latch 20 Display Rubber Kit spare part number 38 Display Screw Kit spare part number 38 53 65 display specifications 128 129 DisplayPort identifying 23 24 docking connector identifying 25 docking support product description 6 drives preventing damage 57 DVD ROM Drive precautions 57 removal 72 spare part number 54 72 specifications 134 DVD RW and CD RW SuperMulti DL Combo Drive precautions 57 removal 72 spare part number 54 72 37 53 37 53 38 50 37 53 65 38 54 34 41 53 34 41 53 E electrostatic discharge 58 embedded numeric keypad identifying 19 eSATA port identifying 23 24 esc key identifying 18 Ethernet product description 5 ExpressCard assembly removal 121 spare part number 121 ExpressCard slot 21 ExpressCard slot insert illustrated illustrated 40 external media cards product description 6 external monitor port 22 29
27. 84 Chapter 4 Removal and replacement procedures Description Spare part number Atheros HB112AGN 802 11a b g n 3x3 WiFi Adapter for use in Afghanistan Albania Algeria 630435 001 Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Neth
28. Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Puerto Rico Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone S
29. Computer 2 Inthe left pane of the System Tasks window select View system information 3 Select Hardware tab gt Device Manager Specification information in Device Manager 135 7 Backup and recovery Windows 7 e Backing up your information e Performing a system recovery To protect your information use Windows Backup and Restore to back up individual files and folders back up your entire hard drive select models only create system repair discs select models only by using the installed optical drive select models only or an optional external optical drive or create system restore points In case of system failure you can use the backup files to restore the contents of your computer Windows Backup and Restore provides the following options e Creating a system repair disc select models only by using the installed optical drive select models only or an optional external optical drive e Backing up your information e Creating a system image select models only e Scheduling automatic backups select models only e Creating system restore points e Recovering individual files e Restoring the computer to a previous state e Recovering information using recovery tools Ey NOTE For detailed instructions perform a search for these topics in Help and Support In case of system instability HP recommends that you print the recovery procedures and save them for later use Ey NOTE Windows includes the User Accou
30. DL Drive 659769 001 e DVD RW and CD RW SuperMulti DL Combo Drive 659767 001 e DVD ROM Drive 659766 001 18 Hard drive 750 GB 7200 rpm 633252 001 640 GB 5400 rpm 637312 001 500 GB 7200 rpm 634919 001 500 GB 7200 rpm for use in the upgrade bay 656424 001 500 GB 5400 rpm 634932 001 320 GB 7200 rpm Self Encrypting Drive SED 626978 001 34 Chapter 3 Illustrated parts catalog Item Description Spare part number 320 GB 7200 rpm 627731 001 320 GB 5400 rpm 622643 001 250 GB 7200 rpm 635225 001 256 GB solid state drive 669684 001 256 GB solid state drive Self Encrypting Drive SED 684565 001 256 GB solid state drive SATA Ill 681123 001 160 GB solid state drive 643916 001 128 GB solid state drive 643917 001 128 GB solid state drive SATA Ill 681122 001 120 GB solid state drive 669685 001 19 Speaker assembly 641840 001 20 Bluetooth module does not include Bluetooth module cable 537921 001 NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 641830 001 See Cable Kit on page 39 for more Cable Kit spare part number information 21 Battery Li ion 9 cell 100 WHr 3 0 Ah CC09100 CL 631243 001 9 cell 100 WHr 3 0 Ah BB09100 CL 634087 001 9 cell 73 WHr 2 8 Ah 634089 001 6 cell 62 WHr 2 8 Ah 628668 001 6 cell 55 WHr 2 8 Ah long life 62867
31. Follow the on screen instructions to recover your entire computer select models only or your files To recover your information using Startup Repair follow these steps Z CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To find the partitions select Start gt Computer Ey NOTE If the Windows partition and the HP Recovery partition have been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to Using a Windows Vista operating system DVD purchased separately on page 142 3 Restart the computer and then press f8 before the Windows operating system loads Windows Vista 141 4 Select Repair your computer 5 Follow the on screen instructions Ey NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 recovery tools CAUTION Usin
32. For use in computers with vPro 8M WLAN WWAN and 512 MB graphics 642753 001 e For use in computers with vPro 8M WLAN WWAN and 1 GB graphics 642754 001 e For use in computers with vPro 8M WLAN WWAN 1 GB graphics and USB 3 0 ports 670123 001 For use only in Russia and China For use in computers with UMA graphics e For use in computers with WLAN no WWAN no vPro 4M 646320 002 116 Chapter 4 Removal and replacement procedures Description Spare part number e For use in computers with WLAN with WWAN no vPro 4M 646321 002 e For use in computers with vPro 8M WLAN and WWAN 646323 002 e For use in computers with vPro 8M WLAN WWAN and USB 3 0 ports 646324 002 For use in computers with discrete graphics e For use in computers with WLAN with WWAN no vPro 4M 646316 002 e For use in computers with vPro 8M WLAN WWAN and 512 MB graphics 646318 002 e For use in computers with vPro 8M WLAN WWAN and 1 GB graphics 646319 002 e For use in computers with vPro 8M WLAN WWAN 1 GB graphics and USB 3 0 ports 670124 001 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord fro
33. France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissa Honduras Hong Kong Hungary Iceland India Ireland Italy Ivory Coast Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 591699 001 Combination lock 592923 001 Professional slim top load case 593530 001 Intel Wi Fi Link 1000 for use in Andorra Antigua and Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bah
34. HP ProBook 6460b models in French Canada includes keyboard cable 641834 131 Keyboard without pointing stick for use in HP ProBook 6460b models in Portugal includes keyboard cable 641834 141 Keyboard without pointing stick for use in HP ProBook 6460b models in Turkey includes keyboard cable 641834 161 Keyboard without pointing stick for use in HP ProBook 6460b models in Latin America includes keyboard cable 641834 171 Keyboard without pointing stick for use in HP ProBook 6460b models in Saudi Arabia includes keyboard cable 641834 201 Keyboard without pointing stick for use in HP ProBook 6460b models in Brazil includes keyboard cable Sequential part number listing 47 Spare part number 641834 211 641834 251 641834 261 Description Keyboard without pointing stick for use in HP ProBook 6460b models in Hungary includes keyboard cable Keyboard without pointing stick for use in HP ProBook 6460b models in Russia includes keyboard cable Keyboard without pointing stick for use in HP ProBook 6460b models in Bulgaria includes keyboard cable 641834 281 Keyboard without pointing stick for use in HP ProBook 6460b models in Thailand includes keyboard cable 641834 291 Keyboard without pointing stick for use in HP ProBook 6460b models in Japan includes keyboard cable 641834 A41 Keyboard without pointing stick for use in HP ProBook 6460b models in Belgium includes keyboard cable 641834 A81 6418
35. Kit for use in HP EliteBook 8460p models with HD displays includes display cable and webcam cable 642794 001 Display Cable Kit for use in HP EliteBook 8460w models with HD displays includes display cable and webcam cable 642795 001 Webcam module with microphone for use in HP ProBook 6460b models 642796 001 Webcam module with microphone for use in HP ProBook 8460p w models 642797 001 Microphone module for use in HP ProBook 6460b models 642798 001 Microphone module for use in HP ProBook 8460p w models 642799 001 WLAN antennas for use in HP ProBook 6460b models includes two antennas 642800 001 WLAN antennas for use in HP EliteBook 8460p w models includes three antennas 642801 001 WWAN antennas for use in HP ProBook 6460b models 642802 001 WWAN antennas for use in HP EliteBook 8460p w models 642804 001 Plastics Kit for use in HP EliteBook 8460p w models see Plastics Kit on page 40 for more Plastics Kit spare part information 643910 001 DVD ROM drive 643911 001 DVD RW and CD RW SuperMulti DL combo drive 643912 001 Blu ray BD R RE DVD RW SuperMulti DL Drive 643913 001 Blu ray ROM DVD RW SuperMulti DL Drive 643914 001 Display panel 35 6 cm 14 0 in HD anti glare LED SVA LVDS does not include cable for use with HP ProBook 6460b models 643915 001 Display panel 35 6 cm 14 0 in HD anti glare LED LVDS does not include cable for use with HP ProBook 6460b models Sequential part number listing 53 Spare part n
36. NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Bottom Component 1 Vents 3 Description Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 a Battery release latch Releases the battery from the battery bay 3 4 Docking connector Bottom cover release latch Connects an optional docking device Releases or locks the bottom cover 5 SIM slot Contains a wireless subscriber identity module SIM The SIM slot is located inside the battery bay 6 Battery bay Holds the battery 7 Speakers Produces SRS Premium sound select models only NOTE Touse the SRS Premium sound software select Start gt All Programs gt SRS Premium Sound 8 Accessory battery connector Connects an optional accessory battery Bottom 25 Component 9 Bluetooth compartment Description Contains a Bluetooth device 10 pms Wireless and memory module compartments and hard drive bay Hold an HP Mobile Broadband Module the memory modules and the hard drive NOTE To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency t
37. ROM CD ROM XA MIXED MODE DVD RW DVD R DVD R 9 DVD RW CD CD I CD I Bridge Photo CD DVD RAM BD R BD RE Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM BD ROM BD R BD RE Access time cD DVD BD ROM Random lt 180 ms lt 180 ms lt 230 ms Maximum Media Capacity read 50 GB Maximum Media Capacity write 8 5 GB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 2X BD ROM 9 000 KB sec 16X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 6X DVD RW 8 100 KB sec 8X DVD R 10 800 KB sec 6X DVD RW 8 100 KB sec 4X DVD R Dual Layer 5 400 KB sec 4X DVD R Dual Layer 5 400 KB sec 5X DVD RAM 6 750 KB sec 2X BD R 9 000 KB sec 2X BD RE 9 000 KB sec Blu ray BD R RE DVDSM DL Drive 133 Applicable disc DVD ROM Drive specifications DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and Form 2 CD I Mode 2 Form 1 and Form 2 CD R CD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc Disc thickness 12 cm 4 72 in 8 cm 3 15 in 1 2 mm 0 047 in Track pitch 0 74 um Access time cD DVD Random lt 100 ms lt 125 ms Full stroke lt 175 ms lt 225 ms Audio
38. SIM slot 2 Remove the SIM 2 from the SIM slot Reverse this procedure to install the SIM 64 Chapter 4 Removal and replacement procedures Display assembly components panel bezel webcam microphone All display assemblies include WLAN antenna transceivers and cables WWAN models also include 2 WWAN antenna transceivers and cables Full hinge up displays are not spared This section describes removing components that do not require that you entirely remove the display assembly from the computer You can remove the display bezel webcam microphone module and display panel with the display assembly still attached to the computer To remove the remaining display components including the display brackets antennas cable and enclosure you must remove the entire display assembly from the computer See Display assembly components cable antennas hinges enclosure on page 110 for more information about removing the remaining components Description Spare part number Display panels For use with HP ProBook 6460b models e 35 6 cm 14 0 in HD anti glare LED LVDS does not include cable 643915 001 e 35 6 cm 14 0 in HD anti glare LED SVA LVDS does not include cable 643914 001 For use with HP EliteBook 8460p w models e 35 6 cm 14 0 in HD anti glare LED LVDS does not include cable 653039 001 e 35 6 cm 14 0 in HD anti glare LED SVA LVDS does not include cable 653040 001
39. Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay the United States the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Computer major components 31 Item Description Intel Wi Fi Link 1000 for use in Andorra Antigua and Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada the Cayman Islands Chile People s Republic of China Colombia Costa Rica Croatia Cyprus the Czech Republic Denmark the Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Greece Guadeloupe Guam Guatemala Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Martinique Mauritius Mexico Monaco Montenegro Morocco the Nether Antilles Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania San Marino Saudi Ar
40. Windows Vista Business 32 64 Windows 7 Enterprise 32 64 Windows 7 Ultimate 32 64 a Se a a a eam em A 2 42 es Certified Microsoft WHQL Serviceability Novell SuSE Linux End user replaceable parts AC adapter Battery system Hard drive Memory module Optical drive Mini PCI components WLAN WWAN SIM Modem tee e lt a a ete a lt a ws I ee ee p eee oe a Be ee es ee we a L Keyboard 2 External component identification Display Ey NOTE Refer to the illustration that most closely matches your computer eee en ei Component Description 1 Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on NOTE The display switch is not visible from the outside of the computer 2 WLAN antennas 3 Send and receive wireless signals to communicate with wireless local area networks WLAN 3 WWAN antennas 2 Send and receive wireless signals to communicate with wireless wide area networks WWAN 4 Internal microphones 2 Record sound 10 Chapter 2 External component identification Component Description 5 Webcam light select models only On The webcam is in use 6 Webcam select models only Records video and captures still photographs To use the webcam select Start gt All Programs gt HP gt HP Webcam 7 Ambient l
41. and pointing stick cables 642761 161 Keyboard with pointing stick for use in HP EliteBook 8460w models in Latin America includes keyboard and pointing stick cables 642761 201 Keyboard with pointing stick for use in HP EliteBook 8460w models in Brazil includes keyboard and pointing stick cables 642761 281 642761 291 Keyboard with pointing stick for use in HP EliteBook 8460w models in Thailand includes keyboard and pointing stick cables Keyboard with pointing stick for use in HP EliteBook 8460w models in Japan includes keyboard and pointing stick cables 642761 AB1 Keyboard with pointing stick for use in HP EliteBook 8460w models in Taiwan includes keyboard and pointing stick cables 642761 AD1 Keyboard with pointing stick for use in HP EliteBook 8460w models in South Korea includes keyboard and pointing stick cables 642761 D61 642762 001 Keyboard with pointing stick for use in HP EliteBook 8460w models in India includes keyboard and pointing stick cables USB 3 0 board 642763 001 ExpressCard assembly 642764 001 Fingerprint reader board includes cable 642765 001 Lid switch board with cable 642766 001 Heat sink for use in computers with UMA graphics 642767 001 Heat sink for use in computers with discrete graphics 642768 001 Rubber Kit for use with model 8460p w includes rubber feet and rubber screw covers 642769 001 Smart card r
42. bay 656424 001 320 GB 7200 rpm Self Encrypting Drive SED hard drive 626978 001 Before removing a drive from the upgrade bay follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the bottom door see Bottom door on page 70 Remove the drive from the upgrade bay _ Position the computer upside down with the right side toward you N Remove the four Phillips PM2 0x4 0 screws that secure the drive assembly into the upgrade bay 3 Loosen the captive Phillips screw that secures the drive in the bay 1 4 Push the drive tab 2 to release the drive from the computer 74 Chapter 4 Removal and replacement procedures 5 Remove the drive assembly 3 from the computer Reverse this procedure to install the hard drive into the upgrade bay Component replacement procedures 75 Hard drive Ey NOTE All hard drive spare part kits include a hard drive bracket and screws Description Spare part number 750 GB 7200 rpm hard drive 633252 001 640 GB 5400 rpm hard dr
43. imeenea a adh Mass etree ce nee Denes Paces an T EE E E Sal 136 Backing Up your information 0 eee eee cence eee ee teeter ee eeae eres eeeeaeeeeeeeeaaeeeeeeeeiaeeeeeeeeaas 136 Performing a system NECOVERY s 4cjscdcdesekncace ce cassiedey cs nininini KENNARANN EEE EARNE UNNA NANNAN 137 Using the Windows recovery tools sssseeeeeseeeseessseeerrsssrtrrrssserrrssteenrrnsseee nns 138 Using f11 recovery tools eeeeesseeeerrrsseerrrneerrsrrnadeenneasisnnanaattrnnaaannnnaadenanneana 138 Using a Windows 7 operating system DVD purchased separately 139 WVINGOWS VISLEL i 5s eicceveadeaedeces chleseaycvdas E EE Eea a car vandsabducsdeeataucaderaeeas eave Aaa Eii 140 Backing Up your information 200 0 cece eee eeeeeee eee eeeeeee eee eeeeaeeeeeeeeeaeeeeeeeeaaeeeeeeeeaeeeeeeeeaas 140 POMOMMING ALCCOVELY svcexe eee acecyeis nn E E EATE E 141 Using the Windows recovery tools ccc cesses eeeeeneeeeeeeeeaeeeeeeenaeeeeeeneaas 141 Using 11 recovery tools ocrsrsniniiiniin a 142 Using a Windows Vista operating system DVD purchased separately 142 Powercord set reguirementS sesmaria E a Ea 144 Requirements for all countries and regions essseeesesrressssrrresseennnnnarannndatttnnnannnnannaaatennndannannaaaatennnaaan 144 Requirements for specific countries and regions cceeceeeceeceeeeceeeeeeeeeeeeeeeecacaecaeeeeeeeeeeeeeeeeetes 145 DRO GCAO riiai i tary a i sacs aa aE a Ea aa Eai Aa 146
44. system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Preliminary replacement requirements 57 Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device ex
45. tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up Store personal files in the Documents folder and back it up regularly Back up templates that are stored in their associated programs Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer Ey NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the optical drive of the computer 140 Chapter 7 Backup and recovery To crea
46. the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Puerto Rico Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain
47. the display panel right side up Display 149 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Position the display panel upside down Z AWARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel 150 Chapter 9 Recycling 18 Remove the backlight from the backlight frame 19 20 21 22 Disconnect the display panel cable 1 from the LCD panel Remove the screws 2 that secure the LCD panel to the display rear panel Release the LCD panel 3 from the display rear panel Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 151 Index Symbols Numerics 1394 port identifying 21 A AC adapter spare part numbers 42 45 accessory battery connector identifying 25 ambient light sensor identifying 11 spare partnumber 54 antennas disconnecting 81 86 audio product description 4 audio in microphone jack 23 24 audio out headphone jack 23 24 B Backup and Restore 137 Backup and Restore Center 140 141 base enclosure spare part number 35 50 battery removal 63 spare part number 35 63 battery bay 25 battery light 20 battery release latch 25 BIOS determining version 125 downloading an u
48. to install the WWAN module 82 Chapter 4 Removal and replacement procedures WLAN module Z CAUTION The WLAN module and the WWAN module are not interchangeable Description Spare part number Intel Wi Fi Link 6300 802 11a b g n WLAN module for use in Andorra Antigua and Barbuda 572511 001 Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada Cayman Islands Chile the People s Republic of China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Greece Guadeloupe Guam Guatemala Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kenya South Korea Kuwait Kyrgyzstan Latvia Lebanon Martinique US Virgin Islands Puerto Rico Nether Antilles Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Mauritius Mexico Monaco Montenegro Morocco the Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Qatar Romania San Marino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Turkey the United Arab Emirates the United Kingdom the United States
49. use in Brazil 490371 202 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in the United Kingdom 490371 031 For use in the United States 490371 001 Rubber Kit includes rubber feet and rubber screw covers For use with model 6460b 641831 001 For use with model 8460p w 642768 001 Screw Kit 641833 001 Mouse optical 2 button 390632 001 HP optical travel mouse 434594 001 HP basic carrying case 455084 001 Professional slim top load case 592923 001 Notebook combination lock 591699 001 42 Chapter 3 Illustrated parts catalog Description HP keyed cable lock Spare part number 626729 001 Nylon case 612757 001 Sequential part number listing Spare part Description number 390632 001 Mouse optical 434594 001 Mouse USB travel 455084 001 HP Basic Carrying Case 490371 001 Power cord for use in North America 490371 011 Power cord for use in Australia 490371 021 Power cord for use in Europe the Middle East and Africa 490371 031 Power cord for use in the United Kingdom 490371 061 Power cord for use in Italy
50. 0 001 6 cell 2 55 Ah 1 year warranty 659083 001 3 cell 31 WHr 2 8 Ah 628664 001 22 Base enclosure includes rubber feet For use with HP ProBook 6460b computer models 641838 001 For use with HP EliteBook 8460p and 8460w computer models 642749 001 Cable Kit not illustrated see Cable Kit on page 39 for more Cable Kit spare part number 641830 001 information USB 3 0 board not illustrated 642762 001 Computer major components 35 36 Display components lt __ _ o x Qo p u o Item Description Spare part number 1 Display bezel for use on models with or without a webcam For use with HP ProBook 6460b models 643918 001 For use with HP EliteBook 8460p models 643919 001 For use with HP EliteBook 8460w models 643920 001 2 Webcam module with microphone For use with HP ProBook 6460b models 642795 001 For use with HP EliteBook 8460p w models 642796 001 Chapter 3 Illustrated parts catalog Item Description Spare part number Microphone module not illustrated For use with HP ProBook 6460b models 642797 001 For use with HP EliteBook 8460p w models 642798 001 3 Display hinges includes left and right hinges For use with HP ProBook 6460b models 641836 001 For use with HP EliteBook 8460p w models 642782 001 4 Display hinge covers For use with HP ProBook 6460b models includes left and right covers 642783
51. 1 6 GHz with 2 MB L3 cache 651948 001 RTC battery 653039 001 Display panel 35 6 cm 14 0 in HD anti glare LED SVA LVDS does not include cable for use with HP EliteBook 8460p w models 653040 001 Display panel 35 6 cm 14 0 in HD anti glare LED SVA LVDS does not include cable for use with HP EliteBook 8460p w models 653075 001 Ambient light sensor 653339 001 Intel Core i3 processor 2330M 2 2 GHz 3 MB L3 cache 653341 001 Intel Core i5 processor 2430M 2 4 GHz turbo up to 3 0 GHz 3 MB L3 cache 654823 001 Smart card reader for use with model 6460b 656424 001 500 GB 7200 rpm hard drive for use in the upgrade bay 657836 001 Display panel support kit for use in 6460b models 657837 001 657838 001 659083 001 659766 001 Display panel support kit for use in 8460p models Display panel support kit for use in 8460w models 6 cell 2 55 Ah Li ion battery 1 year warranty DVD ROM Drive 659767 001 DVD RW and CD RW SuperMulti DL Combo Drive 659769 001 Blu ray ROM DVD RW SuperMulti DL Drive 54 Chapter 3 Illustrated parts catalog Spare part Description number 660576 001 Optical drive bezel 664663 001 Intel Celeron Dual Core processor B840 1 9 GHz 2 MB L3 cache 665116 001 Intel Core i7 processor 2670QM 2 2 GHz turbo up to 3 1 GHz 6 MB L3 cache 666173 001 Intel Core i7 processor 2640M 2 8 GHz turbo up to 3 5 GHz
52. 1835 DW1 Keyboard with pointing stick for use in HP ProBook 6460b models in the French Arabic region includes keyboard cable 641836 001 Display hinges for use in HP ProBook 6460b models includes left and right hinge 641838 001 Base enclosure for use with HP ProBook 6460b computer models 641839 001 Fan 641840 001 Speaker assembly 641841 001 Display Latch Kit 642741 001 642742 001 642743 001 642744 001 Top cover for use with 6460b models that include a 2 button touchpad and fingerprint reader Top cover for use with 6460b models that include a 2 button touchpad without a fingerprint reader Top cover for use with 6460b models that include a 4 button touchpad and a fingerprint reader Top cover for use with 8460p models that include a 4 button touchpad and a fingerprint reader 642745 001 Top cover for use with 8460w models that include a 4 button touchpad and a fingerprint reader 642746 001 Top cover for use with 6460b models that include a 4 button touchpad without a fingerprint reader 642747 001 Top cover for use with 8460p models that include a 4 button touchpad without a fingerprint reader 642749 001 Base enclosure for use with HP EliteBook 8460p and 8460w computer models 642751 001 System board for use in all countries and regions except for Russia and China in computers with discrete graphics and with WLAN with WWAN no vPro 4M 642753 001 64275
53. 2 Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation 2430M 2 40 GHz Turbo up to 3 00 vV V processor 3 MB L3 cache 4 threads 2410M 2 30 GHz Turbo up to 2 90 V V processor 3 MB L3 cache 4 threads Intel Core i3 processors Dual Core not available with iAMT Intel QM67 chipset 2370M 2 40 GHz processor 3 MB L3 V cache 4 threads 2350M 2 30 GHz processor 3 MB L3 V cache 4 threads 2330M 2 20 GHz processor 3 MB L3 V V cache 4 threads 2310M 2 10 GHz processor 3 MB L3 v V cache 4 threads Intel Celeron processors B840 1 90 GHz processor 2 MB L3 V cache 2 threads B810 1 60 GHz processor 2 MB L3 V cache 2 threads Chipset Mobile Intel HM65 chipset V Non vPro configurations Mobile Intel QM67 chipset V vPro configurations Graphics Intel HD Graphics 3000 UMA v V AMD Radeon HD 6470M discrete V V AMD FirePro M3900 V Supports Open GL V Supports dual display ports through the V V v dock Panel All display assemblies include 2 vV V vV wireless local area network WLAN antennas 35 6 cm 14 0 in HD anti glare LED V V V SVA 1366x768 35 6 cm 14 0 in HD anti glare LED vV V V SVA 1600x900 35 6 cm 14 0 in HD anti glare LED vV V V SVA 1366x768 with WWAN 35 6 cm 14 0 in HD anti glare LED v V V SVA 1600x900 with WWAN Chapter 1 Product description Ca
54. 34 AB1 Keyboard without pointing stick for use in HP ProBook 6460b models in the Czech Republic includes keyboard cable Keyboard without pointing stick for use in HP ProBook 6460b models in Taiwan includes keyboard cable 641834 AD1 641834 B31 Keyboard without pointing stick for use in HP ProBook 6460b models in South Korea includes keyboard cable Keyboard without pointing stick for use in HP ProBook 6460b models in the Netherlands and Europe includes keyboard cable 641834 B71 Keyboard without pointing stick for use in HP ProBook 6460b models in Sweden includes keyboard cable 641834 BA1 641834 BB1 641834 BG1 Keyboard without pointing stick for use in HP ProBook 6460b models in Slovenia includes keyboard cable Keyboard without pointing stick for use in HP ProBook 6460b models in Israel includes keyboard cable Keyboard without pointing stick for use in HP ProBook 6460b models in Switzerland includes keyboard cable 641834 D61 Keyboard without pointing stick for use in HP ProBook 6460b models in India includes keyboard cable 641834 DD1 641834 DJ1 641834 DW1 Keyboard without pointing stick for use in HP ProBook 6460b models in Iceland includes keyboard cable Keyboard without pointing stick for use in HP ProBook 6460b models in Greece includes keyboard cable Keyboard without pointing stick for use in HP ProBook 6460b models in the French Arabic region includes keyboard cable
55. 4 001 System board for use in all countries and regions except for Russia and China in computers with discrete graphics and with vPro 8M WLAN WWAN and 512 MB graphics System board for use in all countries and regions except for Russia and China in computers with discrete graphics and with vPro 8M WLAN WWAN and 1 GB graphics 642755 001 System board for use in all countries and regions except for Russia and China in computers with UMA graphics and with WLAN no WWAN no vPro 4M 642756 001 System board for use in all countries and regions except for Russia and China computers with UMA graphics and with WLAN with WWAN no vPro 4M 642758 001 642759 001 System board for use in all countries and regions except for Russia and China computers with UMA graphics and with vPro 8M WLAN WWAN System board for use in all countries and regions except for Russia and China computers with UMA graphics and with vPro 8M WLAN WWAN and USB 3 0 ports 642760 001 Keyboard with pointing stick for use in HP EliteBook 8460p models in the United States includes keyboard and pointing stick cables 642760 031 Keyboard with pointing stick for use in HP EliteBook 8460p models in the United Kingdom includes keyboard and pointing stick cables 642760 041 642760 051 Keyboard with pointing stick for use in HP EliteBook 8460p models in Germany includes keyboard and pointing stick cables Keyboard with poin
56. 4 Removal and replacement procedures Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials
57. 52 F f11 recovery fan removal 90 spare part number feet locations 62 spare part number 62 fingerprint reader board removal 102 spare partnumber 29 spare partnumbers 102 fingerprint reader board spare part number 52 fingerprint reader identifying 17 fn key identifying 19 function keys identifying 18 138 142 34 50 90 G graphics product description 2 grounding equipment and methods 60 H hard drive precautions 57 product description 3 removal 76 spare partnumbers 34 41 45 47 76 specifications 130 hard drive bracket removal 77 Hard Drive Hardware Kit spare part number 41 52 hard drive light 21 hard drive recovery 138 142 heat sink removal 91 spare partnumber 34 52 91 hinge removal 114 spare partnumber 50 HP QuickWeb light 15 l integrated webcam light identifying 11 internal display switch 10 11 internal microphones identifying 10 11 J jacks audio in microphone 23 24 audio out headphone 23 24 network 22 RJ 11 modem 22 RJ 45 network 22 K keyboard product description 6 removal 96 spare part numbers 29 47 48 50 96 keypad embedded numeric 19 keys esc 18 fn 19 function 18 menu 19 numik 19 start 19 L latch battery release 25 latch bottom cover release 25 legacy support USB 123 lid switch removal 104 spare part number 104 light sensor identifying 11 29 52 Index 153 lights battery 20 caps lock 14 hard drive
58. AN formats V V V e Broadcom 802 11 b g n 1x1 e Broadcom 802 11 a b g n 2x2 e Broadcom 4322 802 11a b g n V 2x2 e Intel Centrino Wireless N 1000 V 1x2 b g n e Atheros 802 11 a g n 3x3 y y e Intel Centrino Advanced N 6205 V V 2x2 a b g n e Intel Centrino Ultimate N 6300 V V 3x3 a b g n Integrated WWAN options by way of wireless module Two WWAN antennas built into display V V V assembly world wide 5 band in WWAN panels only Subscriber identity module SIM V v V security customer accessible in battery bay Supports no WWAN option V v V 6 Category Description Supports the following WWAN modules e Qualcomm Gobi 3000 HSPA CDMA with GPS e Ericsson 5521 HSPA e HP 1t2510 EV DO LTE Mobile Broadband Module HP ProBook 6460b Notebook PC 8460p 4 HP EliteBook Notebook PC y HP EliteBook 8460w Mobile Workstation Ni Integrated personal area network PAN options by way of Bluetooth module Supports no PAN option 4 y Integrated Bluetooth 2 1 External media card One ExpressCard 54 slot Integrated Media Card Reader with SD MMC support al ate l ate 2 lt 2 a eR oes ae Ports Audio in stereo microphone Audio out stereo headphone DisplayPort 1 1a RJ 11 modem RJ 45 Ethernet includes link and activity lights a ee eg ae Sa ee ee Bo ae eB oe USB 3 0 USB 2 0 3
59. BD R RE DVDSM DL Drive 133 Blu ray Disc ROM with SuperMulti DVD R RW DL Drive 132 computer 127 display 128 129 DVD ROM Drive 134 DVD RW and CD RW SuperMulti DL Combo Drive 131 hard drive 130 optical drive 131 132 133 134 start key identifying 19 static shielding materials 60 system board removal 116 spare partnumbers 29 50 54 116 system repair disc 136 system restore points 136 35 50 T thermal material replacement 92 93 tools required 56 top cover spare part numbers 29 50 TouchPad buttons 13 TouchPad on off button 13 TouchPad on off button identifying 16 TouchPad identifying 13 transporting guidelines 59 U upgrade bay removal 74 spare part number 74 upgrade bay adapter spare part number 76 USB 3 0 board removal 120 spare part number 120 USB legacy support 123 USB ports identifying 21 23 24 41 54 74 35 52 V vents identifying 23 24 25 volume mute button identifying 17 WwW webcam 11 12 product description 4 spare part number 36 53 65 webcam light identifying 11 webcam identifying 11 12 Windows 7 operating system DVD 139 Windows Backup and Restore 136 Windows Vista operating system DVD 142 wireless antennas disconnecting 81 86 identifying 10 wireless antennas identifying 11 wireless button identifying 17 wireless lights 15 20 wireless identifying 26 wireless product description 5 WLAN antennas spare part number 37 53 WLAN antennas identifying 10
60. CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HOSVV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittin
61. HP EliteBook 8460w Mobile Workstation HP EliteBook 8460p Notebook PC HP ProBook 6460b Notebook PC Maintenance and Service Guide Copyright 2011 2012 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries Microsoft Windows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Seventh Edition March 2012 First Edition March 2011 Document Part Number 644152 007 Safety warning notice Z WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing
62. Marino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Turkey the United Arab Emirates the United Kingdom the United States Uruguay Venezuela and Vietnam 30 Chapter 3 Broadcom 43224AGN 802 1 1a b g draft n WiFi Adapter for use in Antigua and Barbuda 582564 001 Aruba the Bahamas Barbados Belize Canada Guam Guinea Haiti Jamaica the Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname the US Virgin Islands and the United States Illustrated parts catalog Item Description Spare part number Broadcom 43224AGN 802 1 1a b g draft n WiFi Adapter for use in Albania Algeria 582564 002 Andorra Angola Argentina Armenia Australia Austria Azerbaijan Bahrain Belarus Belgium Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Cayman Islands Central African Republic Chad Chile People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guate
63. NOTE If the HP Recovery partition is not listed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to Using a Windows 7 operating system DVD purchased separately on page 139 138 Chapter 7 Backup and recovery 3 Ifthe HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions Using a Windows 7 operating system DVD purchased separately To order a Windows 7 operating system DVD go to http www hp com support select your country or region and follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer Z CAUTION Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 operating system DVD
64. Remove the WLAN module 3 by pulling the module away from the slot at an angle Ey NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion 5 NOTE Ifthe WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module Component replacement procedures 87 Bluetooth module Ey NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 641830 001 See Cable Kit on page 39 for more Cable Kit spare part number information Description Spare part number Bluetooth module 537921 001 Before removing the Bluetooth module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the bottom door see Bottom door on page 70 Remove the Bluetooth module 1 Position the computer upside down with the front toward you 2 Lift the mod
65. TE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions 56 Chapter 4 Removal and replacement procedures Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating
66. abia Senegal Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Turkey Ukraine United Arab Emirates United Kingdom Uruguay the US Virgin Islands the United States Venezuela and Vietnam Spare part number 593530 001 32 Chapter 3 Atheros HB112AGN 802 1 1a b g n 3x3 WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Liechtenstei
67. acking up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer or the type of external optical drive you are using Ey NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore EY NOTE Be sure that the computer is connected to AC power before you start the backup process Ey NOTE The backup process may take over an hour depending on file size and the speed of the computer Le 2 Select Start gt All Programs gt Maintenance gt Backup and Restore Follow the on screen instructions to set up your backup create a system image select models only or create a system repair disc select models only Performing a system recovery In case of system failure or instability the computer provides the following tools to recover your files Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly f11 recovery tools You can use the f11 recovery tools to rec
68. al includes keyboard and pointing stick cables 641835 141 Keyboard with pointing stick for use in HP ProBook 6460b models in Turkey includes keyboard and pointing stick cables 641835 161 Keyboard with pointing stick for use in HP ProBook 6460b models in Latin America includes keyboard and pointing stick cables 641835 171 Keyboard with pointing stick for use in HP ProBook 6460b models in Saudi Arabia includes keyboard and pointing stick cables 641835 201 Keyboard with pointing stick for use in HP ProBook 6460b models in Brazil includes keyboard and pointing stick cables 641835 211 Keyboard with pointing stick for use in HP ProBook 6460b models in Hungary includes keyboard and pointing stick cables 641835 251 Keyboard with pointing stick for use in HP ProBook 6460b models in Russia includes keyboard and pointing stick cables 641835 261 Keyboard with pointing stick for use in HP ProBook 6460b models in Bulgaria includes keyboard and pointing stick cables 641835 281 Keyboard with pointing stick for use in HP ProBook 6460b models in Thailand includes keyboard and pointing stick cables 641835 291 Keyboard with pointing stick for use in HP ProBook 6460b models in Japan includes keyboard and pointing stick cables 641835 A41 Keyboard with pointing stick for use in HP ProBook 6460b models in Belgium includes keyboard and pointing stick cables 641835 A81 Keyboard with pointing stick for use in HP ProBook 6460b models in the Czech Re
69. ally when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Heat sink EY NOTE All heat sink spare part kits include replacement thermal material Description Spare part number Heat sink for use in computers with UMA graphics 642766 001 Heat sink for use in computers with discrete graphics 642767 001 Before removing the heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the bottom door see Bottom door on page 70 6 Remove the fan see Fan on page 90 Remove the heat sink 1 Position the computer upside down with the front toward you 2 In the order indicated on the heat sink loosen the captive Phillips screws 1 that secure the heat sink to the system board The discrete heat sink has six screws while the UMA heat sink has fou
70. and CD RW SuperMulti DL Combo Drive 643911 001 e DVD ROM Drive 643910 001 For use in 8460w models e Blu ray Disc ROM with SuperMulti DVD R RW DL Drive 659769 001 e DVD RW and CD RW SuperMulti DL Combo Drive 659769 001 e DVD ROM Drive 659769 001 Hard drive 750 GB 7200 rpm 633252 001 640 GB 5400 rpm 637312 001 500 GB 7200 rpm 634919 001 500 GB 7200 rpm for use in the upgrade bay 656424 001 500 GB 5400 rpm 634932 001 320 GB 7200 rpm Self Encrypting Drive SED 626978 001 320 GB 7200 rpm 627731 001 320 GB 5400 rpm 622643 001 250 GB 7200 rpm 635225 001 256 GB solid state drive 669684 001 256 GB solid state drive Self Encrypting Drive SED 684565 001 256 GB solid state drive SATA Ill 681123 001 160 GB solid state drive 643916 001 128 GB solid state drive 643917 001 128 GB solid state drive SATA III 681122 001 120 GB solid state drive 669685 001 Hard Drive Hardware Kit includes hard drive bracket and screws 642774 001 Upgrade Bay Hard Drive Adapter Kit 643921 001 Mass storage devices 41 Miscellaneous parts Description Spare part number AC adapters 65 W AC adapter 609939 001 65 W AC adapter for use in India 609948 001 90 W AC adapter 609940 001 90 W AC adapter for use in India 609947 001 Power cords For use in Argentina 490371 D01 For use in Australia 490371 011 For use in Thailand 490371 201 For
71. art number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed e Warranty period 4 This number describes the duration in years of the warranty period for the computer e Model description 5 This is the alphanumeric identifier used to locate documents drivers and support for the computer Component replacement procedures 61 Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 641831 001 for HP ProBook 6460b models and 642768 001 for HP EliteBook 8460p w models There are 6 rubber feet that attach to the base enclosure in the locations illustrated below 62 Chapter 4 Removal and replacement procedures Battery Description Spare part number 9 cell 100 WHr 3 0 Ah Li ion battery CC09100 CL 631243 001 9 cell 100 WHr 3 0 Ah Li ion battery BB0O9100 CL 634087 001 9 cell 73 WHr 2 2 Ah Li ion battery 634089 001 6 cell 62 WHr 2 8 Ah Li ion battery 628668 001 6 cell 55 WHr 2 8 Ah long life Li ion battery 628670 001 6 cell 2 55 Ah Li ion battery 1 year warranty 659083 001 3 cell 31 WHr 2 8 Ah Li ion battery 628664 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the comp
72. baijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Puerto Rico Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Sen
73. bourg Malawi Malaysia Malta Mauritius Mexico Monaco Montenegro Morocco the Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Qatar Romania San Marino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Turkey the United Arab Emirates the United Kingdom the United States Uruguay Venezuela and Vietnam Broadcom 43224AGN 802 1 1a b g draft n WiFi Adapter for use in Antigua and Barbuda Aruba the Bahamas Barbados Belize Canada Guam Guinea Haiti Jamaica the Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname the US Virgin Islands and the United States Broadcom 43224AGN 802 1 1a b g draft n WiFi Adapter for use in Albania Algeria Andorra Angola Argentina Armenia Australia Austria Azerbaijan Bahrain Belarus Belgium Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Cayman Islands Central African Republic Chad Chile People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland
74. ccectseaenezsertasnecorterenseiecoesivenasas sesdieneacssondectrdaederetaaicartecrnanieoned 27 E e a TAG E E T E E E E E E 27 Computer major components 2 cee ee eee eeceeeeee neces eee eeeeeeeeeeeeee sec eaaaaaaaeeaeeeeeeeeeeeeeeesecsecececcueaeeeeenenes 28 DiSplay COMPONEING cceceesccececesesrievlenate i ate ad a tate a e ea a adden AEE 36 Cable Kites siiccctsstssanddiestasadetiteshiasdsauseieanadvceaan sidavaciananhundgastaandadeeasbaasadddat unease A vandantte 39 Plastics Kit iieii sins sanz cra cinedcadisSaasnasexnnn axedtedcasidacedceansaudeadnasweeddaveagnesundsnaudeudidddance ciagessagsandenbedacaaselvasneenss 40 Mass Storage devices we cisctieeivsieteceenaniedcviiadhiiestecasaved evel avanti ed Ma eben a ee idee 41 Miscellaneous parts siaciicerasicedecsvatinateawnneaatecesvancesedessaaadtedsvaandcadesvbanadugunnde deaguas eendadtesaataasteuvandadaarsaianeded 42 Sequential part number listing cccccceceeeeeeeeceeeceeeeeeeeeeeeeeeeeeseceacaaeaaeaeeeeeeeeeeeeseesecccececaeeaeeeeeeeetes 43 4 Removal and replacement procedures ceccceceeeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeesesesensssaaeeaneeseeseesesessesseesneneeeaees 56 Preliminary replacement requirements cccceeeeeeeeeecee cee ce eee eeeeeee cece aaaecaeeeeeeeeeeeeeeeeeecneecsaeeeeeeeeeeess 56 Tools reg ired ce celetecad sieengsves cancvac eset Pe ebagnis A E A a 56 Service CONSIGEFALIONS sasesana aaa a a aaa ia aaa ai 56 Plastic DANS idea d
75. cessor 3 MB L3 cache 653341 001 2410M 2 3 GHz turbo up to 2 9 GHz processor 3 MB L3 cache 638039 001 Intel Core i3 processors Dual Core 2370M 2 4 GHz processor 3 MB L3 cache 677152 001 2330M 2 2 GHz processor 3 MB L3 cache 653339 001 Computer major components 33 Item Description Spare part number 2310M 2 1 GHz processor 3 MB L3 cache 638037 001 NOTE At temperatures above 86 F 30 C the Intel Core i3 2310M processor may run at decreased performance Intel Celeron processor Dual Core B840 1 9 GHz with 2 MB L3 cache 664663 001 B810 1 6 GHz with 2 MB L3 cache 646760 001 13 Fan 641839 001 14 Memory modules PC3 10600 1333 MHz DDR3 8 GB 634091 001 4 GB 621569 001 2 GB 621565 001 15 WWAN modules HP hs2340 HSPA Mobile Broadband Module 632155 001 HP un2430 EV DO HSPA Mobile Broadband Module 634400 001 HP t2510 EV DO LTE Mobile Broadband Module 634513 001 16 Heat sink includes replacement thermal material For use in models with UMA graphics 642766 001 For use in models with discrete graphics 642767 001 17 Optical drive For use in 6460b 8460p models e Blu ray BD R RE DVD RW SuperMulti DL Drive 643912 001 e Blu ray ROM DVD RW SuperMulti DL Drive 643913 001 e DVD RW and CD RW SuperMulti DL Combo Drive 643911 001 e DVD ROM Drive 643910 001 For use in 8460w models e Blu ray ROM DVD RW SuperMulti
76. ct the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 1 2 3 4 5 a b c d e f g h Remove the battery see Battery on page 63 Remove the following components Bottom door see Bottom door on page 70 Hard drive see Hard drive on page 76 Optical drive see Optical drive on page 72 WLAN module see WLAN module on page 83 WWAN module see WWAN module on page 81 Fan see Fan on page 90 Heat sink see Heat sink on page 91 Keyboard see Keyboard on page 96 Bottom cover see Bottom cover on page 98 Remove the fingerprint reader board 1 Position the computer upside down with the front toward you 102 Chapter 4 Removal and replacement procedures 2 Disconnect the cable from the system board 1 and then lift the board straight up and off the computer 2 Reverse this procedure to install the fingerprint reader board Component replacement procedures 103 Lid switch Description Spare part number Lid switch board includes cable 642765 001 Before removing the lid switch follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer b
77. d to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 63 Remove the bottom door see Bottom door on page 70 Remove the memory module 1 2 Position the computer upside down with the battery bay toward you Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer Component replacement procedures 79 3 Remove the memory module 2 by pulling the module away from the slot at an angle EY NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Ey NOTE The computer uses two memory slots The top slot houses the expansion memory module and is shown in the first image below The bottom slot houses the primary memory module and is shown in the second image below Reverse this procedure to install a memory module 80 Chapter 4 Removal and replacement procedures WWAN module Z CAUTION The WWAN module and the WLAN module are not interchangeable Description Spare part number HP hs2340 HSPA Mobile Broadband Module 632155 001 HP un2430 EV DO HSPA Mobile Broadband Module 634400 001 HP It2510 EV DO LTE Mobile Broadband Module 634513 001 Before removing the WWAN module follow thes
78. e steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the SIM see SIM on page 64 6 Remove the bottom door see Bottom door on page 70 Remove the WWAN module 1 Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module Ey NOTE The red WWAN antenna cable is connected to the WWAN module Main terminal The blue WWAN antenna cable is connected to the WWAN module Aux terminal 2 Remove the two Phillips PM2 0x3 0 screws 2 that secure the WWAN module to the computer The edge of the module opposite the slot rises away from the computer Component replacement procedures 81 3 Remove the WWAN module 3 by pulling the module away from the slot at an angle EY NOTE WWAN modules are designed with a notch 4 to prevent incorrect insertion Figure 4 1 Removing the WWAN module EY NOTE If the WWAN antennas are not connected to the terminals on the WWAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure
79. eader for use with model 8460p w 642774 001 642778 001 Hard Drive Hardware Kit includes hard drive bracket and screws Display enclosure for use in HP ProBook 6460b models 52 Chapter 3 Illustrated parts catalog Spare part Description number 642779 001 Display enclosure for use in HP EliteBook 8460p models 642780 001 Display enclosure for use in HP EliteBook 8460w models includes backlight module 642782 001 Display Hinge Kit for use in HP EliteBook 8460p w models 642783 001 Display hinge covers for use in HP ProBook 6460b models includes left and right covers 642784 001 Display hinge covers for use in HP EliteBook 8460p w models includes left right and middle covers 642785 001 Display Rubber Kit 642787 001 Display Screw Kit for use in HP ProBook 6460b models 642788 001 Display Screw Kit for use in HP EliteBook 8460p w models 642789 001 Display Cable Kit for use in HP ProBook 6460b models with HD displays includes display cable and webcam cable 642790 001 Display Cable Kit for use in HP EliteBook 8460p models with HD displays includes display cable and webcam cable 642791 001 Display Cable Kit for use in HP EliteBook 8460w models with HD displays includes display cable and webcam cable 642792 001 Display Cable Kit for use in HP ProBook 6460b models with HD displays includes display cable and webcam cable 642793 001 Display Cable
80. ececuidevcnedaadsnssiieceed aeeaedubecvesade daien faa ia iaai aa baaa 56 Cables and COMnNECt Sennen a E A OEA AT EA EAA 57 Drive handing cece ssetectedaceveesdteddcnavh a A A EN 57 Grounding guid e S esssereros rnini erasa A NE 58 Electrostatic discharge damage sseseseceeecerrreeerrrnsneeeernserinnnnnaastnannneaennana 58 Packaging and transporting guidelines ce eeeeeeeeeeeeteeeeeeeeeneee 59 Workstation guidelines c ccceceeecceceeeeeeeeeeeeeccieeeeeeeeeeeeiteeeeeeeenee 59 Equipment guidelines 0 0 cccccccccccecceeeeeeeeeeeeeeeeeeeeeeeeeteeteneeeeeneees 60 Component replacement procedures cccecceecceeeeeeeeeeeeeeeeeccaaeaaecaeeeeeeeeeeeeeeeeeseccecceceneecaeeaeeeeeees 61 SENICE LAG ss csiesita dec ehei ates dstisite a tagestuntaapenent es 61 COMPULEL TEST f ccactiecs alia eceshedavsaecexdecds cahauestieendedundiiaw des edindeaatanel ere attested AA ENT 62 Battery acces istiteticecssctavdaddecispiwtdddeessipendddiciaty antenna dh tite tienen 63 SIM cca sheceke shbteashndezzede Shetek aaa a a aaa aaa a r aa eateeys 64 Display assembly components panel bezel webcam microphone sssessseerrreessseeeee 65 B ttorm GOOF j f s se2ndindstnaset iiaia iaa ea a aA aaia a aa a a aAa 70 oman card tredda ccce a E N fanejeaseta tpeetnasitanaedads 71 Optical drives ninsori a AEE E E E a E TE EAEE EEA 72 Upgrade Day onenian A A R N 74 Harddrive soricina naia ia A a aaa a aa Ea eaa a 76 RTG batler crenccc
81. ects the optical drive Left 21 Rear Ey NOTE Refer to the illustration that most closely matches your computer COVES Component Description 1 Pe RJ 11 modem jack Connects a modem cable 2 ioi External monitor port Connects an external VGA monitor or projector 3 T RJ 45 network jack Connects a network cable 22 Chapter2 External component identification Right Ey NOTE Refer to the illustration that most closely matches your computer O Se QO Component Description 1 Audio out headphone jack Produces sound when connected to optional powered Q stereo speakers headphones ear buds a headset or television audio NOTE When a device is connected to the headphone jack the computer speakers are disabled 2 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 3 Smart Card reader slot Supports optional Smart Cards 4 eSATA eSATA USB port Connects a high performance eSATA component such as an eSATA external hard drive or connects an optional USB device 5 4 USB powered charging port Connects an optional USB device 6 DisplayPort Connects an optional digital display device such as a high 5 performance monitor or projector 7 Vents 2 Enable airflow to cool internal components p NOTE The computer fan starts up automatically to cool internal component
82. ed Customer accessible Serial ATA 12 7 mm tray load Supports No Drive option Supports the following 12 7 mm SATA optical drives DVD ROM DVD RW SuperMulti DL Blu ray ROM DVD RW SuperMulti DL Supports the following 9 5 mm SATA hard drive 500 GB 7200 rpm 320 GB 7200 rpm l tere eee eco cee e Se Se See ee Z A amp A Ao A ee Microphone Integrated dual array microphone webcam models only Integrated mono non webcam models Audio HD audio Stereo speakers 2 Webcam Integrated webcam 720p HD Modem 56K V 92 MDC data fax modem Modem cable not included Chapter 1 Product description eae aa mee eee e ay ae ay al ae ate et RE Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation Supports No Modem option y V V Ethernet Intel 82579LM GbE LAN 10 100 1000 V V V network interface card NIC with iAMT vPro models Intel 82579V GbE LAN 10 100 1000 V network interface card non vPro models S3 S4 S5 wake on LAN V V V NIC power down technology V V y Ethernet cable not included V V V Wireless Integrated WLAN options by way of wireless module Two WLAN antennas built into display V assembly Three WLAN antennas built into display V V assembly Supports no WLAN option V V V Supports the following WL
83. ed in combination with the fn key 2 Function keys Execute frequently used system functions when pressed in combination with the fn key 18 Chapter 2 External component identification Component Description 3 fn key Executes frequently used system functions when pressed in combination with a function key the num Ik key or the esc key 4 C Start key Displays the Start menu 5 Menu key Displays the active program s shortcut menu same as 6 Embedded numeric keypad keys right click menu Can be used like the keys on an external numeric keypad when pressed in combination with the fn and num Ik keys 7 num Ik key Enables disables the embedded numeric keypad when pressed in combination with the fn key Top 19 Front E NOTE Refer to the illustration that most closely matches your computer 2 3 4 5 MODS Component 1 Display release latch Description Opens the computer 2 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 3 Power light On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation 4 Battery light Amber The computer is connected to external power and the battery is charged from 0 90 White The computer is connected to external pow
84. eeenaeeeeeeeeeeaaas 124 Updating the BIOS seruri e E E a 125 Determining the BIOS version a asssseccrrreessrrrinseerrrnerrnnrnesieenneeerinnnanatanannenns 125 Downloading a BIOS Update sessiooni an EaR AAAA 125 Using System DiaQnostics seisrsiaross rriar iinn na N NERA RRETA NAA TANAR EA VEAN AER 126 G Spec ENG A ONS a a tea y ravage aes ea ATA aR eT 127 Computer specifications cceccecceceecceeceeee cette ee teeeecaaaaaecaeeeeeeeeeeecegseceeaaeaeeeeeeeeeeeseesecseccieeeeeeeeeeeess 127 35 6 cm 14 0 in HD display Specifications 0 cece ceeeeee cette eee eeeeene eee eeeaeeeeeeeeieeeeeeeenieeeeesenaaes 128 35 6 cm 14 0 in HD display specifications 2 ccc ee eee ceee ee ianiai rR NAAA 129 Hard drive specifications cccceeeeeececeecececae eee eee eee ttrt tr aca aaaaeaaecaeeeeeeeeeeeseesedeaccaaeeaeeeeeeeeeeeeeeneees 130 DVD RW and CD RW SuperMulti DL Combo Drive specifications ccceecceeeeeeeeeeeeeeteees 131 Blu ray Disc ROM with SuperMulti DVD R RW DL Drive cece eect eee eeenteeeeeeeetaeeeeeeenaaees 132 Blu ray BD R RE DVDSM DL Drive 0 cccccecececeeenceeeeceeeeeeeeecaeeeeeeneeesaeeeecaeeesecaeeeseaeeessneeeeeaes 133 DVD ROM Drive specifications siirsin iain e e a AA A AE AANE ea 134 Specification information in Device Manager eesssssssrsrssseesrnnanrsrnnastttnnnaataninnaantennndanaannaaaetennnaaanan 135 T Backup ANG NECO VEG sorana Eha ON EEO 136 WV IG OWS T
85. egal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay the United States the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 632155 001 633252 001 634087 001 HP hs2340 HSPA Mobile Broadband Module 750 GB 7200 rpm hard drive 9 cell 100 WHr 3 0 Ah Li ion battery BB09100 CL 46 Chapter 3 Illustrated parts catalog Spare part Description number 634089 001 9 cell 73 WHr 2 2 Ah Li ion battery 634091 001 8 GB memory module PC3 10600 1333 MHz DDR3 634400 001 HP un2430 EV DO HSPA Mobile Broadband Module 634513 001 HP It2510 EV DO LTE Mobile Broadband Module 634694 001 Intel Core i7 processor 2820QM 2 3 GHz turbo up to 3 4 GHz processor 8 MB L3 cache 634919 001 500 GB 7200 rpm hard drive 634932 001 500 GB 5400 rpm hard drive 635225 001 250 GB 7200 rpm hard drive 635501 001 Intel Core i7 processor 2630QM 2 0 GHz turbo up to 2 9 GHz 6 MB L3 cache 637312 001 640 GB 5400 rpm hard drive 638037 001 In
86. embly for use in 6460b models 654823 001 Before removing the smart card reader assembly follow these steps 1 oe oN 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 63 Remove the bottom door see Bottom door on page 70 Remove the smart card reader assembly 1 v N Position the bottom cover upside down with the front toward you Disconnect the cable from the system board connector 1 Flex the tabs 2 that secure the board to the plastic holder and then remove the board from the plastic holder 3 Reverse this procedure to install the smart card reader assembly Component replacement procedures 71 Optical drive Description Spare part number For use in 6460b 8460p models Blu ray BD R RE DVD RW SuperMulti DL Drive 643912 001 Blu ray ROM DVD RW SuperMulti DL Drive 643913 001 DVD RW and CD RW SuperMulti DL Combo Drive 643911 001 DVD ROM Drive 643910 001 For use in 8460w models Blu ray ROM DVD RW SuperMulti DL Drive 659769 001 DVD RW and CD RW SuperMulti DL Combo Drive 659767 001 DVD ROM Drive 659766 001
87. ennas 2 and cables 3 straight up out of the display enclosure CAUTION When installing the display assembly be sure that the wireless antenna cables are 21 routed and arranged properly Failure to properly route the antennas can result in degradation of the computer s WWAN performance If you need to remove the display latch from the inside of the top of the display squeeze together the tabs that secure the latch to the display 1 and then remove the latch from the display 2 Component replacement procedures 115 22 Remove the latching mechanism from the tabs that hold it in place 3 slide the mechanism until it clears the tabs 4 and then lift the mechanism from the display 5 Reverse this procedure to reassemble and install the display assembly System board y NOTE All system board spare part kits include replacement thermal material Description Spare part number For use in all countries and regions except for Russia and China For use in computers with UMA graphics e For use in computers with WLAN no WWAN no vPro 4M 642755 001 e For use in computers with WLAN with WWAN no vPro 4M 642756 001 e For use in computers with vPro 8M WLAN WWAN 642758 001 e For use in computers with vPro 8M WLAN WWAN and USB 3 0 ports 642759 001 For use in computers with discrete graphics e For use in computers with WLAN with WWAN no vPro 4M 642751 001 e
88. er If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the bottom door see Bottom door on page 70 Remove the keyboard 1 Position the computer upside down with the front toward you 2 Loosen the three Phillips captive screws that secure the keyboard to the computer 96 Chapter4 Removal and replacement procedures 3 Using a flat blade screwdriver press on the tabs along the bottom of the computer to disengage the keyboard 4 Position the computer right side up with the front toward you 5 Open the computer as far as possible 6 Lift and rotate the keyboard 1 until it rests upside down on top of the Touchpad 2 7 Disconnect the pointing stick cable from the rear of the keyboard 1 Component replacement procedures 97 8 Lift the keyboard connector latch 2 and then disconnect the keyboard cable from the system board 3 9 Remove the keyboard Reverse this procedure to install the keyboard Bottom cover Description Spare part number For use in 6460b models Includes a 2 button touchpad and fingerprint reader 642741 001
89. er and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions Ey NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter Computer Setup Using Computer Setup 123 To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes Click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter To save your changes and exit Computer Setup menus Cclick the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Comput
90. er Setup Ey NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 ae oY N Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Ey NOTE Your password settings and security settings are not changed when you restore the factory settings 124 Chapter 5 Computer Setup BIOS and System Diagnostics Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS c
91. er and the battery is charged from 90 99 Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off The battery is fully charged 20 Chapter 2 External component identification Component Description 5 Hard drive light e Blinking turquoise The hard drive or optical drive is being accessed e Amber HP 3D DriveGuard has temporarily parked the hard drive 6 Speaker Produces SRS Premium sound select models only NOTE Touse the SRS Premium sound software select Start gt All Programs gt SRS Premium Sound Left EY NOTE Refer to the illustration that most closely matches your computer OOS 9 1 Component Description 1 a Power connector Connects an AC adapter 2 as 1394 port Connects an optional IEEE 1394 or 1394a device such as O a camcorder 3 a USB or SuperSpeed USB ports 2 Connect optional USB devices NOTE Some models support SuperSpeed USB 3 0 technology These models show a slightly different icon SS amp 4 ExpressCard slot select models only Supports optional ExpressCards ia 5 Media Card Reader Supports the following digital card formats e Secure Digital SD Card e MultiMediaCard MMC 6 Optical drive Reads and writes select models only to an optical disc 7 Optical drive eject button Ej
92. erlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Puerto Rico Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay the United States the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Intel Centrino Advanced N 6205 for use in Afghanistan Albania Algeria Andorra Angola 631954 001 Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republ
93. from your hard drive Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in System Diagnostics Start up test This test analyzes the main computer components that are required to start the computer Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery If the battery fails the test contact HP Customer Support to report the issue and purchase a replacement battery You can also view system information and error logs in the System Diagnostics window To start System Diagnostics 1 2 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to sto
94. g f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled Personal files must be restored from a backup Ey NOTE If your computer includes a solid state drive SSD you may not have a recovery partition Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition select Start gt Computer If the partition is present an HP Recovery drive is listed in the Hard Disk Drives section of the window To recover the original hard drive image using f11 follow these steps 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition To find the partition select Start gt Computer NOTE If the HP Recovery partition has been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to Using a Windows Vista operating system DVD purchased separately on page 142 3 Turn on or restart the computer and then press esc while the Press the ESC ke
95. g stick cables 642760 B71 Keyboard with pointing stick for use in HP EliteBook 8460p models in Sweden includes keyboard and pointing stick cables 642760 BA1 Keyboard with pointing stick for use in HP EliteBook 8460p models in Slovenia includes keyboard and pointing stick cables Sequential part number listing 51 Spare part number 642760 BB1 Description Keyboard with pointing stick for use in HP EliteBook 8460p models in Israel includes keyboard and pointing stick cables 642760 BG1 Keyboard with pointing stick for use in HP EliteBook 8460p models in Switzerland includes keyboard and pointing stick cables 642760 D61 642760 DD1 Keyboard with pointing stick for use in HP EliteBook 8460p models in India includes keyboard and pointing stick cables Keyboard with pointing stick for use in HP EliteBook 8460p models in Iceland includes keyboard and pointing stick cables 642760 DJ1 Keyboard with pointing stick for use in HP EliteBook 8460p models in Greece includes keyboard and pointing stick cables 642760 DW1 Keyboard with pointing stick for use in HP EliteBook 8460p models in the French Arabic region includes keyboard cable 642761 001 642761 121 Keyboard with pointing stick for use in HP EliteBook 8460w models in the United States includes keyboard and pointing stick cables Keyboard with pointing stick for use in HP EliteBook 8460w models in French Canada includes keyboard
96. grated fingerprint reader Integrated smart card reader Security cable slot Trusted platform module TPM V 1 2 Full volume encryption Preboot authentication password smart card el Sy Se a e E ee eR ee et Ye aye ay ay ay aya Operating system Preinstalled Windows 7 Professional 32 with Microsoft Basics Windows 7 Professional with Microsoft Basics Windows 7 Home Premium 64 with Microsoft Basics Windows 7 Home Premium 32 with Microsoft Basics Windows Vista Home Basic 32 with Microsoft Basics Novell SuSE Linux SLED 11 8 Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation FreeDOS V V V Preinstalled with Microsoft Office Windows 7 Professional 32 with V V V Microsoft Office 2010 Starter Windows 7 Professional 32 with V V V Microsoft Office 2010 Personal Windows 7 Professional 32 with V V V Microsoft Office 2010 Home amp Business Windows 7 Professional 32 with V V V Microsoft Office 2010 Professional Windows 7 Professional 64 with v V V Microsoft Office 2010 Starter Windows 7 Professional 64 with V V V Microsoft Office 2010 Personal Windows 7 Professional 64 with V V V Microsoft Office 2010 Home amp Business Windows 7 Professional 64 with v V V Microsoft Office 2010 Professional Windows 7 Home Premi
97. gs appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Requirements for specific countries and regions 145 9 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the LCD panel and the backlight When you remove these components handle them carefully Ey NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Qo Ey NOTE T
98. hat regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 26 Chapter 2 External component identification 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag T oI Serial XXXXXXXX MMIII MEU T Product XXXXXXXX MEN OA OA AOE WE IA AEN AE A A Warranty lyly0y l XXXXXXR O e Product name 1 This is the product name affixed to the front of the computer e Serial number s n 2 This is an alphanumeric identifier that is unique to each product e Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed e Warranty period 4 This number describes the duration in years of the warranty period for the computer e Model description 5 This is the alphanumeric identifier used to locate documents drivers and support for the computer Service tag 27 Computer major components 28 Chapter 3 Illustrated parts catalog Item Description Spare part number 1 Display panel not spared
99. he Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Iraq Ireland Israel Italy lvory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Puerto Rico Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Uk
100. he computer 2 Reverse this procedure to install the RTC battery 78 Chapter4 Removal and replacement procedures Memory modules SYNOTE Primary and expansion memory is installed in a stacked configuration in the bottom of the computer Description Spare part number 2 GB PC3 10600 1333 MHz DDR3 621565 001 4 GB PC3 10600 1333 MHz DDR3 621569 001 8 GB PC3 10600 1333 MHz DDR3 634091 001 Update BIOS before adding memory modules Before adding new memory make sure you update the computer to the latest BIOS Z CAUTION Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems To update BIOS 1 v oN mM Oe oe oS Navigate to www hp com Click Support amp Drivers gt click Drivers amp Software In the Enter a product name number box type the computer model information and then click Search Click the link for the computer model Select the operating system and then click Next Under Step 2 Select a Download click the BIOS link Click the link for the most recent BIOS Click the Download button and then follow the on screen instructions Before removing the memory module follow these steps i v N 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connecte
101. he hard drive to the computer 76 Chapter 4 Removal and replacement procedures 4 Grasp the Mylar tab on the hard drive and slide the hard drive to the right 2 to disconnect it from the system board connector 5 Remove the hard drive 3 from the hard drive bay 6 If it is necessary to replace the hard drive bracket remove the two Phillips PM3 0x5 0 hard drive bracket screws 1 from each side of the hard drive 4 total screws 7 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive Component replacement procedures 77 RTC battery Description Spare part number RTC battery 651948 001 Before removing the RTC battery follow these steps o be 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 63 Remove the bottom door see Bottom door on page 70 Remove the RTC battery o mpm a Position the computer upside down with the front toward you Insert a small tool into the slot 1 to disengage the battery from the socket Remove the battery from t
102. he procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another 146 Chapter9 Recycling Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 147 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Position the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 148 Chapter 9 Recycling 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward o 13 Remove the backlight cover 14 Position
103. ible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 12 Chapter 2 External component identification Top TouchPad EY NOTE Your computer may look slightly different from the illustration in this section Component Description 1 Pointing stick select models only Moves the pointer and selects or activates items on the screen 2 Left pointing stick button Can be used with the pointing stick and functions like the left button on an external mouse 3 TouchPad on off button Turns the TouchPad on and off 4 TouchPad Moves the pointer and selects or activates items on the screen NOTE Vertical scrolling is supported on the right edge of the TouchPad 5 Left TouchPad button Functions like the left button on an external mouse 6 Right TouchPad button Functions like the right button on an external mouse 7 Right pointing stick button Can be used with the pointing stick and functions like the right button on an external mouse Top 13 Lights o Refer to the illustration that most closely matches your computer VOO s Boageaa00 iccecee l BOOB oooooo OQ a 0 0000000008 TLILLCLCLILITY OILLL TECO O am
104. ic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Puerto Rico Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay the U
105. icaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Puerto Rico Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay the United States the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 631243 001 9 cell 100 WHr 3 0 Ah Li ion battery CC09100 CL 631252 001 Intel Core i7 processor 2620M 2 7 GHz turbo up to 3 4 GHz processor 4 MB L3 cache 631253 001 631254 001 631255 001 631954 001 Intel Core i5 processor 2520M 2 5 GHz turbo up to 3 2 GHz processor 3 MB L3 cache Intel Core i7 processor 2720QM 2 2 GHz turbo up to 3 3 GHz processor 6 MB L3 cache Intel Core i7 processor 2540M 2 6 GHz turbo up to 3 3 GHz processor 3 MB L3 cache Intel Centrino Advanced N 6205 for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Australia Austria Azer
106. iecori iinit a E RAE ETS 78 Memory modules rrsrsrairnssi hanian REANA aA 79 WWAN MOdUl eciam aii d aaa aaa aaa i aaa a a aaa E E 81 WLAN module soesiresinp imeandaa a a AE E EE A E ewtenes 83 Blutooth modile nrrainn a a a a aa aaa aa 88 Modem mod le Sessione ii i aaea a aeai a aa aa aaa a aa iai 89 eE E E E E E E E E E S A A 90 Heat Sink eryecironeienine Aa aa a A a A eea Gaah 91 PlOCESSON sis igidcodna anai aiaa iii ei aa aa a aaa aa aeaa e aa Taiana 94 Keyboard sencsrccirieinn annn E AEE T 96 B ttom COVER tninn aaa a aa aaa a aa e a aaa aG 98 Fingerprint reader board eesisoncaniani aniren iN Ero tech RASERET ARRERA 102 Lid SWitO hi inenen A A A E E A eA el 104 opeaker assembly secsanrarra inaia AEEA EAEE E 106 RJ 11 connector cable cin scccehsieesiehieactene a EN 108 Display assembly components cable antennas hinges enclosure s 110 DYVSLOM Doard arsina E AENA 116 USB 30 Poa ea a a dei aden eae 120 ExpressCard assembly isieccei sie vebeccetsie eet ceteielevstecd ile EEEE EEEE REEE 121 5 Computer Setup BIOS and System Diagnostics ccccseeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeeeeeseesseseeeeesseaeeeeeeneeeas 123 USING Computer SOUP sisareensa E A a a AEEA EAS 123 Starting Comp ter Setup sssixsisiisisadiita hinne a a i aaia aaa iaaa 123 Navigating and selecting in Computer Setup 0 cc ecceeeeeeeeeeeneeeeeeeettcneeeeeeeenteeeeeereeea 123 Restoring factory settings in Computer Setup ccc eenceee eee eeeeeenneeeeeee
107. ight sensor When activated the sensor automatically adjusts the display brightness based on the lighting conditions in your environment 8 Keyboard light On When the keyboard light is activated 9 Keyboard light button Used to activate the keyboard light The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Component Description 1 Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on NOTE The display switch is not visible from the outside of the computer 2 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 3 WWAN antennas 2 select models only Send and receive wireless signals to communicate with wireless wide area networks WWAN 4 Internal microphone s 1 or 2 depending on Record sound model 5 Webcam light select models only On The webcam is in use Display 11 Component Description 6 Webcam select models only Records video and captures still photographs To use the webcam select Start gt All Programs gt HP gt HP Webcam The antennas are not vis
108. ingapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay the United States the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 609939 001 65 W AC adapter 609940 001 90 W AC adapter 609947 001 90 W AC adapter for use in India 609948 001 65 W AC adapter for use in India 612757 001 Nylon case 621565 001 2 GB memory module PC3 10600 1333 MHz DDR3 621569 001 4 GB memory module PC3 10600 1333 MHz DDR3 622643 001 320 GB 5400 rpm hard drive 626729 001 HP keyed cable lock 626978 001 320 GB 7200 rpm Self Encrypting Drive SED hard drive 627731 001 320 GB 7200 rpm hard drive 628664 001 3 cell 31 WHr 2 8 Ah Li ion battery 628668 001 6 cell 62 WHr 2 8 Ah Li ion battery 628670 001 6 cell 55 WHr 2 8 Ah long life Li ion battery 628824 001 Modem module NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 641830 001 See Cable Kit on page 39 for more Cable Kit spare part number information Sequential par
109. ive 637312 001 500 GB 7200 rpm hard drive 634919 001 500 GB 7200 rpm hard drive for use in the upgrade bay 656424 001 500 GB 5400 rpm hard drive 634932 001 320 GB 7200 rpm Self Encrypting Drive SED hard drive 626978 001 320 GB 7200 rpm hard drive 627731 001 320 GB 5400 rpm hard drive 622643 001 250 GB 7200 rpm hard drive 635225 001 256 GB solid state drive 669684 001 256 GB solid state drive Self Encrypting Drive SED 684565 001 256 GB solid state drive SATA III 681123 001 160 GB solid state drive 643916 001 128 GB solid state drive 643917 001 128 GB solid state drive SATA III 681122 001 120 GB solid state drive 669685 001 Upgrade Bay Hard Drive Adapter Kit 643921 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the bottom door see Bottom door on page 70 Remove the hard drive 1 Position the computer upside down with the battery bay toward you 2 If necessary lift the smart card reader out of the way 3 Loosen the three captive Phillips screws 1 that secure t
110. k 8460w models includes backlight module 642780 001 Display Latch Kit not illustrated 641841 001 Display Screw Kit not illustrated For use in HP ProBook 6460b models 642787 001 For use in HP EliteBook 8460p w models 642788 001 Display Rubber Kit not illustrated 642785 001 Display Panel Support Kit includes e WLAN antenna kit e WWAN antenna kit e Display HD cable kit e Display HD cable kit e Display enclosure For use in 6460b models 657836 001 For use in 8460p models 657837 001 For use in 8460w models 657838 001 38 Chapter 3 Illustrated parts catalog Cable Kit oq o Item Description Spare part number Cable Kit 641830 001 1 Bluetooth module cable 2 Pointing stick cable 3 RJ 11 connector cable Cable Kit 39 Plastics Kit Qiii o m m SS Qo Item Description Spare part number Plastics Kit for use in HP ProBook 6460b models 641832 001 Plastics Kit for use in HP EliteBook 8460p 8460w models 642804 001 1 RJ 11 jack 2 ExpressCard slot protective insert 3 Optical drive protective insert 4 Bottom door 40 Chapter 3 Illustrated parts catalog Mass storage devices Description Spare part number Optical drive For use in 6460b 8460p models e Blu ray BD R RE DVD RW SuperMulti DL Drive 643912 001 e Blu ray Disc ROM with SuperMulti DVD R RW DL Drive 643913 001 e DVD RW
111. m the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the following components a Bottom door see Bottom door on page 70 b Hard drive see Hard drive on page 76 c Optical drive see Optical drive on page 72 d Fan see Fan on page 90 e Heat sink see Heat sink on page 91 f Keyboard see Keyboard on page 96 g Bottom cover see Bottom cover on page 98 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e SIM see SIM on page 64 e Memory module see Memory modules on page 79 e WLAN module see WLAN module on page 83 e WWAN module see WWAN module on page 81 e Modem module see Modem module on page 89 Component replacement procedures 117 e Processor see Processor on page 94 e USB 3 0 board see USB 3 0 board on page 120 Remove the system board 1 Position the computer right side up with the front toward you 2 Disconnect the following cables from the system board as necessary 1 Antenna cables from the rubber clamp 2 Lid sensor board cable 3 Display cable 4 Webcam cable 5 Fingerprint reader cable 118 Chapter 4 Removal and replacement procedures 3 Remove the two Phillips PM2 5x4 0 screws that secure the system board to the base enclosu
112. m the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 1 2 3 4 5 a b c d e f g h j Remove the battery see Battery on page 63 Remove the following components Remove the bottom door see Bottom door on page 70 Hard drive see Hard drive on page 76 Optical drive see Optical drive on page 72 WLAN module see WLAN module on page 83 WWAN module see WWAN module on page 81 Fan see Fan on page 90 Heat sink see Heat sink on page 91 Modem module see Modem module on page 89 Keyboard see Keyboard on page 96 Bottom cover see Bottom cover on page 98 Remove the speaker assembly 1 Position the bottom cover with the front toward you 2 Remove the two Phillips PM2 0x5 0 screws 1 that secure the speaker assembly to the bottom cover 106 Chapter 4 Removal and replacement procedures 3 Remove the speaker assembly 2 from the bottom cover T 4 Turn the bottom cover over and then remove the speaker cable 1 from the routing path 2 in the bottom cover Note that the cable routes from the bottom to the top of the bottom cover Reverse this procedure to install the speaker assembly Component replacement procedures 107 RJ 11 connector cable Ey NOTE The RJ 11 connector cable is included in the Cable Kit spare part number 641830 001 Before removing the RJ
113. mala Guinea Guinea Bissa Honduras Hong Kong Hungary Iceland India Ireland Italy lvory Coast Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom 4313AGN 802 1 1a b g draft n WiFi Adapter for use in Afghanistan Albania 593836 001 Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil
114. n Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Puerto Rico Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay the United States the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Illustrated parts catalog 630435 001 Item 12 Description Spare part number Intel Centrino Advanced N 6205 for use in Afghanistan Albania Algeria Andorra Angola 631954 001 Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia a
115. nd Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Iraq Ireland Israel Italy lvory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Puerto Rico Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia S
116. nited States the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer Component replacement procedures 85 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the bottom door see Bottom door on page 70 Remove the WLAN module 1 Position the computer right side up with the battery bay toward you 2 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module E NOTE The WLAN antenna cable labeled 1 connects to the WLAN module Main terminal labeled 1 The WLAN antenna cable labeled 2 connects to the WLAN module Aux terminal labeled 2 If the computer is equipped with an 802 11a b g n WLAN module the yellow WLAN antenna cable connects to the middle terminal on the WLAN module 3 Remove the two Phillips PM2 0x3 0 screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 86 Chapter4 Removal and replacement procedures 4
117. no WWAN no vPro 4M 642755 001 e For use in computers with WLAN with WWAN no vPro 4M 642756 001 e For use in computers with vPro 8M WLAN and with WWAN 642758 001 e For use in computers with vPro 8M WLAN WWAN and USB 3 0 ports 642759 001 For use in computers with discrete graphics in all countries and regions except Russia and the People s Republic of China Computer major components 29 Item Description Spare part number e For use in computers with WLAN with WWAN no vPro 4M 642751 001 e For use in computers with vPro 8M WLAN with WWAN and 512 MB graphics 642753 001 e For use in computers with vPro 8M WLAN with WWAN and 1 GB graphics 642754 001 e For use in computers with vPro 8M WLAN with WWAN 1 GB graphics and USB 670123 001 3 0 ports For use in computers with UMA graphics in only Russia and the People s Republic of China e For use in computers with WLAN no WWAN no vPro 4M 646320 002 e For use in computers with WLAN with WWAN no vPro 4M 646321 002 e For use in computers with vPro 8M WLAN and WWAN 646323 002 e For use in computers with vPro 8M WLAN with WWAN and USB 3 0 ports 646324 002 For use in computers with discrete graphics in only Russia and the People s Republic of China e For use in computers with WLAN with WWAN no vPro 4M 646316 002 e For use in computers with vPro 8M WLAN with WWAN and 512 MB graphics 646318 002 e For use in compu
118. nt Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Backing up your information Recovery after a system failure is as good as your most recent backup You should create system repair discs select models only by using the installed optical drive select models only or an optional external optical drive and your initial backup immediately after software setup As you add 136 Chapter 7 Backup and recovery new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair discs select models only are used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings if a failure occurs You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up Store personal files in the Documents library and back it up regularly Back up templates that are stored in their associated programs Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences When b
119. outh Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay the United States the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Processor Intel Core i7 processors Quad Core 2860QM 2 5 GHz turbo up to 3 6 GHz processor 8 MB L3 cache 666175 001 2820QM 2 3 GHz turbo up to 3 4 GHz processor 8 MB L3 cache 634694 001 2760QM 2 4 GHz turbo up to 3 5 GHz processor 6 MB L3 cache 666174 001 2720QM 2 2 GHz turbo up to 3 3 GHz processor 6 MB L3 cache 631254 001 2670QM 2 2 GHz turbo up to 3 1 GHz processor 6 MB L3 cache 665116 001 2630QM 2 0 GHz turbo up to 2 9 GHz processor 6 MB L3 cache 635501 001 Intel Core i7 processors Dual Core 2640M 2 8 GHz turbo up to 3 5 GHz processor 4 MB L3 cache 666173 001 2620M 2 7 GHz turbo up to 3 4 GHz processor 4 MB L3 cache 631252 001 Intel Core i5 processors Dual Core 2540M 2 6 GHz turbo up to 3 3 GHz processor 3 MB L3 cache 631255 001 2520M 2 5 GHz turbo up to 3 2 GHz processor 3 MB L3 cache 631253 001 2450M 2 5 GHz turbo up to 3 1 GHz processor 3 MB L3 cache 676359 001 2430M 2 4 GHz turbo up to 3 0 GHz pro
120. output level Line out 0 7 Vrms Cache buffer 512 KB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X Multiword DMA mode 2 Startup time Stop time 134 Chapter 6 Specifications 10 800 KB s 1 352 KB s at 1X DVD rate 16 6 MB s lt 10 seconds lt 3 seconds Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer as well as provides hardware specification information You can also add hardware or modify device configurations using Device Manager NOTE Windows 7 and Windows Vista include the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information After you open Device Manager drill down to a device and double click it to access its properties To access Device Manager in Windows 7 1 Select Start gt Computer gt System properties 2 Inthe left pane click Device Manager To access Device Manager in Windows Vista 1 Select Start gt Computer gt System properties 2 Inthe left pane click Device Manager To access Device Manager in Windows XP 1 Select Start gt My
121. over your original hard drive image The image includes the Windows operating system and software programs installed at the factory NOTE Ifyou are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system For additional information refer to Using a Windows 7 operating system DVD purchased separately on page 139 Windows 7 137 Using the Windows recovery tools To recover information you previously backed up 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to recover your system settings your computer select models only or your files To recover your information using Startup Repair follow these steps A CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To check for the Windows partition select Start gt Computer To check for the HP Recover
122. p a diagnostics test while it is running press esc 126 Chapter 5 Computer Setup BIOS and System Diagnostics 6 Specifications Computer specifications Metric U S Dimensions Length 23 1 cm 9 11 in Width 33 8 cm 13 3 in Height front to rear 3 4 to 3 6 cm 1 34 to 1 42 in Weight equipped with UMA graphics optical drive 1 2 20 kg 4 85 Ibs SODIMM hard drive WLAN module 3 cell battery Input power Operating voltage 19 0 Vdc 4 74 A 90 W Operating current 4 74 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Computer specifications 127 Nonoperating Metric U S 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 35 6 cm 14 0 in
123. pdate 125 updating 125 Blu ray BD R RE DVDSM DL Drive specifications 133 Blu ray BD R RE DVD RW SuperMulti DL Drive spare part number 34 53 72 152 Index Blu ray Disc ROM with SuperMulti DVD R RW DL Drive spare partnumber 41 specifications 132 Blu ray ROM DVD RW SuperMulti DL Drive spare part number 34 41 53 54 72 Bluetooth cable illustrated 39 Bluetooth compartment identifying 26 Bluetooth module removal 88 spare partnumber 43 spare partnumbers 35 88 bottom cover removal 98 spare partnumber 98 Bottom cover release latch identifying 25 bottom door illustrated 40 removal 70 spare part number 70 buttons left pointing stick button 13 left TouchPad 13 optical drive eject 21 power 17 QuickWeb 17 right pointing stick button 13 right TouchPad 13 TouchPad 16 TouchPad on off 13 volume mute 17 wireless 17 c Cable Kit contents 39 spare part number 35 39 47 cables service considerations 57 caps lock light identifying 14 chipset product description 2 components bottom 25 display 10 front 20 left side 21 rear 22 right side 23 top 13 computer feet locations 62 spare part number 62 Computer Setup navigating and selecting 123 restoring factory settings 124 computer specifications 127 connector docking 25 connector power 21 connectors service considerations 57 D diskette drive precautions 57 display assembly removal 110 spare part numbers 110 display assembly components removal
124. posed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while and then degrade in the internal layers reducing its life expectancy CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 58 Chapter
125. ps PM2 03 0 screws 1 that secure the USB 3 0 board to the system board 120 Chapter 4 Removal and replacement procedures 3 Lift the USB 3 0 board from the connector and mounting posts and remove it from the system board 2 Reverse the preceding procedure to install the USB 3 0 board ExpressCard assembly Description Spare part number ExpressCard assembly 642763 001 Before removing the ExpressCard assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the following components a Remove the bottom door see Bottom door on page 70 b Hard drive see Hard drive on page 76 Component replacement procedures 121 Optical drive See Optical drive on page 72 Fan see Fan on page 90 Heat sink see Heat sink on page 91 Modem module see Modem module on page 89 Keyboard see Keyboard on page 96 Bottom cover see Bottom cover on page 98 System board see System board on page 116 Remove the ExpressCard assembly 1 Position the computer upside down with the front toward you
126. public includes keyboard cable 641835 AB1 Keyboard with pointing stick for use in HP ProBook 6460b models in Taiwan includes keyboard and pointing stick cables 641835 AD1 Keyboard with pointing stick for use in HP ProBook 6460b models in South Korea includes keyboard and pointing stick cables 641835 B31 Keyboard with pointing stick for use in HP ProBook 6460b models in the Netherlands and Europe includes keyboard and pointing stick cables 641835 B71 Keyboard with pointing stick for use in HP ProBook 6460b models in Sweden includes keyboard and pointing stick cables 641835 BA1 Keyboard with pointing stick for use in HP ProBook 6460b models in Slovenia includes keyboard and pointing stick cables 641835 BB1 Keyboard with pointing stick for use in HP ProBook 6460b models in Israel includes keyboard and pointing stick cables 641835 BG1 Keyboard with pointing stick for use in HP ProBook 6460b models in Switzerland includes keyboard and pointing stick cables 641835 D61 Keyboard with pointing stick for use in HP ProBook 6460b models in India includes keyboard and pointing stick cables 641835 DD1 Keyboard with pointing stick for use in HP ProBook 6460b models in Iceland includes keyboard and pointing stick cables Sequential part number listing 49 Spare part number 641835 DJ1 Description Keyboard with pointing stick for use in HP ProBook 6460b models in Greece includes keyboard and pointing stick cables 64
127. r screws Both heat sinks are illustrated below 3 Lift the right side of the heat sink up at an angle 2 Component replacement procedures 91 4 Pull the heat sink away from the side of the computer to remove it 3 EY NOTE The first image shows the discrete heat sink the second image shows the UMA heat sink Ey NOTE For discrete models thoroughly clean thermal material from the surfaces of the processor 1 the graphics processor 3 and the heat sink 2 and 4 each time you remove the heat sink All heat sink and processor spare part kits include thermal material 92 Chapter4 Removal and replacement procedures YNOTE For UMA models thoroughly clean thermal material from the surfaces of the processor 1 and the heat sink 2 each time you remove the heat sink All heat sink and processor spare part kits include thermal material Reverse this procedure to install the heat sink Component replacement procedures 93 Processor Ey NOTE All processor spare part kits include replacement thermal material Description Spare part number Intel Core i7 processors Quad Core 2860QM 2 5 GHz turbo up to 3 6 GHz processor with 8 MB L3 cache 666175 001 2820QM 2 3 GHz turbo up to 3 4 GHz processor with 8 MB L3 cache 634694 001 2760QM 2 4 GHz turbo up to 3 5 GHz processor with 6 MB L3 cache 666174 001 2720QM 2 2 GHz turbo up to 3 3 GHz processor with 6 MB L3 cache 631254 001
128. rain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada the Cayman Islands Chile People s Republic of China Colombia Costa Rica Croatia Cyprus the Czech Republic Denmark the Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Greece Guadeloupe Guam Guatemala Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Martinique Mauritius Mexico Monaco Montenegro Morocco the Nether Antilles Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania San Marino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Turkey Ukraine United Arab Emirates United Kingdom Uruguay the US Virgin Islands the United States Venezuela and Vietnam 44 Chapter 3 Illustrated parts catalog Spare part Description number 593836 001 Broadcom 4313AGN 802 11a b g draft n WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus
129. raine the United Arab Emirates the United Kingdom Uruguay the United States the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Intel Wi Fi Link 1000 for use in Andorra Antigua and Barbuda Argentina Aruba Australia 593530 001 Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada the Cayman Islands Chile People s Republic of China Colombia Costa Rica Croatia Cyprus the Czech Republic Denmark the Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Greece Guadeloupe Guam Guatemala Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy lvory Coast Jamaica Japan Jordan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Martinique Mauritius Mexico Monaco Montenegro Morocco the Nether Antilles Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania San Marino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Turkey Ukraine United Arab Emirates United Kingdom Uruguay the US Virgin Islands the United States Venezuela and Vietnam
130. re 4 Lift the system board up at an angle 1 and then lift the system board up and out of the computer 2 5 Remove the system board from the chassis Reverse the preceding procedure to install the system board Component replacement procedures 119 USB 3 0 board Ey NOTE When replacing the system board be sure to remove the USB 3 0 board from the old system board and install it on the new system board Description Spare part number USB 3 0 board 642762 001 Before removing the USB 3 0 board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 63 Remove the following components a Bottom door see Bottom door on page 70 b Hard drive see Hard drive on page 76 c Optical drive see Optical drive on page 72 d Fan see Fan on page 90 e Heat sink see Heat sink on page 91 f Keyboard see Keyboard on page 96 g Bottom cover see Bottom cover on page 98 System board see System board on page 116 Remove the USB 3 0 board 1 2 Position the system board right side up Remove the two Philli
131. res 109 Display assembly components cable antennas hinges enclosure This section describes removing components that require you to completely remove the display panel For more information about removing display components that do not require that you remove the assembly from the computer see Display assembly components panel bezel webcam microphone on page 65 All display assemblies include WLAN antenna transceivers and cables WWAN models include 2 WWAN antenna transceivers and cables For a list of display spare parts see Display components on page 36 Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 63 Remove the following components a b j Remove the bottom door see Bottom door on page 70 Hard drive see Hard drive on page 76 Optical drive See Optical drive on page 72 WLAN module see WLAN module on page 83 WWAN module see WWAN module on page 81 Fan see Fan on page 90 Heat sink see Heat sink on page 91 Modem module see Modem module on page 89
132. ription 7 processor product description 1 removal 94 spare part numbers 33 47 54 55 94 product description audio 4 chipset 2 display panel 2 docking support 6 Ethernet 5 external media cards 6 graphics 2 hard drives 3 keyboard 6 memory module 3 microphone 4 modem module 4 operating system 7 optical drives 4 pointing devices 6 ports 6 power requirements 7 processors 1 product name 1 security 7 serviceability 9 webcam 4 wireless 5 product name 1 Q QuickWeb button identifying 17 R recovery partition 138 142 removal replacement preliminaries 56 procedures 61 restoring the hard drive 138 142 RJ 11 modem jack identifying 22 RJ 11 connector cable illustrated 39 removal 108 RJ 11 jack illustrated 40 RJ 45 network jack identifying 22 RTC battery removal 78 spare part number 29 54 78 Rubber Kit spare part number 47 S Screw Kit spare part number 42 47 security cable slot identifying 23 24 security product description 7 service considerations 56 service tag 27 61 serviceability product description 9 setup utility navigating and selecting 123 restoring factory settings 124 SIM slot identifying 25 SIM removal 64 slots ExpressCard 21 security cable 23 24 smart card reader removal 71 spare partnumber 29 52 54 71 solid state drive spare part numbers 35 41 54 55 76 speaker assembly removal 106 spare part number 106 speakers identifying 21 25 specifications Blu ray
133. s Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Component replacement procedures 83 Description Spare part number Broadcom 4313AGN 802 1 1a b g draft n WiFi Adapter for use in Afghanistan Albania Algeria 593836 001 Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus t
134. s 3 ms Average 11 ms 13 ms 13 ms 13 ms Maximum 14 ms 24 ms 24 ms 24 ms Logical blocks 1 465 149 168 1 048 576 000 625 141 400 488 397 168 Disc rotational speed 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details 130 Chapter 6 Specifications DVD RW and CD RW SuperMulti DL Combo Drive specifications Applicable disc Read Write CD DA CD E G CD MIDI CD TEXT CD CD R and CD RW ROM CD ROM XA MIXED MODE CD CD l CD I Bridge Photo CD Video CD DVD R DVD RW DVD R DVD Multisession CD Photo CD CD EXTRA RW DVD RAM Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time cD DVD Random lt 175 ms lt 230 ms Full stroke lt 285 ms lt 335 ms Audio output level Line out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5
135. s and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 8 m Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Right 23 00 EOS 1 Q Audio out headphone jack 2 Audio in microphone jack g eSATA Description Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio NOTE When a device is connected to the headphone jack the computer speakers are disabled Connects an optional computer headset microphone stereo array microphone or monaural microphone 3 eSATA USB port Connects a high performance eSATA component such as an eSATA external hard drive or connects an optional USB device 4 USB port Connects an optional USB device 5 DisplayPort Connects an optional digital display device such as a high DP performance monitor or projector 6 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 7 ay Security cable slot 24 Chapter 2 External component identification Attaches an optional security cable to the computer
136. sert the display panel brackets into the notches in the corners of the display enclosure 4 68 Chapter 4 Removal and replacement procedures Component replacement procedures 69 Bottom door The bottom door is available in the Plastics Kit spare part number 641832 001 for HP ProBook 6460b models and 642804 001 for HP EliteBook 8460p w models Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 Remove the bottom door 1 Position the computer upside down on a flat surface with the battery bay toward you 2 Slide the release latch 1 and remove the locking screw if installed 2 3 Slide the release latch 3 to disengage the door from the computer 4 Slide the door toward the front of the computer 4 and then lift the door off the computer 5 Reverse the removal procedures to install the bottom door 70 Chapter 4 Removal and replacement procedures Smart card reader Description Spare part number Smart card reader assembly for use in 8460p w models 642769 001 Smart card reader ass
137. t number listing 45 Spare part number 630435 001 Description Atheros HB112AGN 802 11a b g n 3x3 WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand N
138. te press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings e Windows 7 Select Start gt Control Panel gt System and Security gt Power Options e Windows Vista Select Start gt Control Panel gt System and Maintenance gt Power Options Or refer to the HP Notebook Reference Guide Turns the wireless feature on or off but does not establish a wireless connection 4 QuickWeb button e When the computer is off or in Hibernation press the button to open HP QuickWeb e When the computer is in HP QuickWeb press the button to open the default Web browser NOTE For more information refer to HP QuickWeb in this guide and to the HP QuickWeb software Help If your computer does not have HP QuickWeb software the button does not perform any action or function 5 40 Volume mute button 6 Fingerprint reader select models only Mutes and restores speaker sound Allows a fingerprint logon to Windows instead of a password logon Top 17 Keys Ey NOTE Refer to the illustration that most closely matches your computer Component Description 1 esc key Displays system information when press
139. te a backup using Backup and Restore Center Ey NOTE Be sure that the computer is connected to AC power before you start the backup process Ey NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to back up your entire computer select models only or your files Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use the Backup and Restore Center to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory PY NOTE Ifyou are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system For additional information refer to Using a Windows Vista operating system DVD purchased separately on page 142 Using the Windows recovery tools To recover information you previously backed up 1 Select Start gt All Programs gt Maintenance gt Backup and Restore Center 2
140. tegory Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation 35 6 cm 14 0 in HD anti glare LED V V V SVA 1366x768 with camera 35 6 cm 14 0 in HD anti glare LED V V V SVA 1600x900 with camera 35 6 cm 14 0 in HD anti glare LED V V V SVA 1366x768 with camera and WWAN 35 6 cm 14 0 in HD anti glare LED V V V SVA 1600x900 with camera and WWAN Support privacy filter V V V Memory Two customer accessible upgradeable V V V memory module slots supporting up to 16 GB of RAM Supports dual channel memory V V V PC3 10600 1333 MHz DDR3 V V V Supports the following configurations V V V e 16384 8192 x 2 e 8192 8192 x 1 e 8192 4096 x 2 e 6144 4096 2048 e 4096 2048 x 2 e 4096 4096 x 1 e 3072 2048 1024 e 2048 2048 x 1 Brazil requirements V e 8192 4096 x 2 e 4096 2048 x 2 e 4096 4096 x 1 e 2048 2048 x 1 Flash cache Marvell 16 GB module V Hard drives Supports 9 5 mm 6 35 cm 2 50 in V V V SATA hard drives Customer accessible V V V 4 Category Description Supports the following drives 750 GB 7200 rpm 640 GB 5400 rpm 500 GB 5400 rpm and 7200 rpm 320 GB 5400 rpm and 7200 rpm 250 GB 7200 rpm HP ProBook 6460b Notebook PC 4 HP EliteBook 8460p Notebook PC y HP EliteBook 8460w Mobile Workstation Ni Supports the following solid state drives 256 GB 160 GB 128 GB 120 GB Upgrade bay Fix
141. tel Core i3 processor 2310M 2 1 GHz 3 MB L3 cache 638039 001 Intel Core i5 processor 2410M 2 3 GHz turbo up to 2 9 GHz 3 MB L3 cache 641830 001 Cable Kit see Cable Kit on page 39 for more Cable Kit spare part information 641831 001 Rubber Kit for use with model 6460b includes rubber feet and rubber screw covers 641832 001 Plastics Kit for use in HP ProBook 6460b models see Plastics Kit on page 40 for more Plastics Kit spare part information 641833 001 Screw Kit 641834 001 Keyboard without pointing stick for use in HP ProBook 6460b models in the United States includes keyboard cable 641834 031 Keyboard without pointing stick for use in HP ProBook 6460b models in the United Kingdom includes keyboard cable 641834 041 Keyboard without pointing stick for use in HP ProBook 6460b models in Germany includes keyboard cable 641834 051 Keyboard without pointing stick for use in HP ProBook 6460b models in France includes keyboard cable 641834 061 Keyboard without pointing stick for use in HP ProBook 6460b models in Italy includes keyboard cable 641834 071 Keyboard without pointing stick for use in HP ProBook 6460b models in Spain includes keyboard cable 641834 081 Keyboard without pointing stick for use in HP ProBook 6460b models in Denmark includes keyboard cable 641834 091 Keyboard without pointing stick for use in HP ProBook 6460b models in Norway includes keyboard cable 641834 121 Keyboard without pointing stick for use in
142. teps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Using Computer Setup 125 PY NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 2 5 Open Windows Explorer by selecting Start gt Computer Double click your hard drive designation The hard drive designation is typically Local Disk C Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update Double click the file that has an exe extension for example filename exe The BIOS installation begins Complete the installation by following the on screen instructions NOTE After a message on the screen reports a successful installation you can delete the downloaded file
143. ters with vPro 8M WLAN with WWAN and 1 GB graphics 646319 002 e For use in computers with vPro 8M WLAN with WWAN 1 GB graphics and USB 670124 001 3 0 ports 10 Modem module 628824 001 NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 641830 001 See Cable Kit on page 39 for more Cable Kit spare part number information 11 WLAN module Intel Wi Fi Link 6300 802 11a b g n for use in Andorra Antigua and Barbuda Argentina 572511 001 Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada Cayman Islands Chile the People s Republic of China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Greece Guadeloupe Guam Guatemala Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kenya South Korea Kuwait Kyrgyzstan Latvia Lebanon Martinique US Virgin Islands Puerto Rico Nether Antilles Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Mauritius Mexico Monaco Montenegro Morocco the Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Qatar Romania San
144. th the front toward you Remove the following covers and screws that secure the bottom cover to the computer 1 4 rubber screw covers 2 8 Torx PM2 5x8 0 screws 3 2 Phillips PM2 5x11 0 screws from the sides of the docking connector Component replacement procedures 99 3 Remove the following screws that secure the bottom cover to the computer e 1 1 Phillips PM2 0x3 0 screw from the hard drive bay e 2 2 Phillips PM2 0x3 0 screws from the battery bay e 3 1 Phillips broadhead PM2 0x4 0 screw from the battery bay e 4 2 Phillips PM2 5x4 5 screws from the optical drive bay 4 Remove the 4 Torx PM2 5x8 0 screws 1 from the rear of the computer 100 Chapter 4 Removal and replacement procedures 5 Disconnect the speaker cable from the system board connector 2 6 Release the bottom cover by lifting the edges until it disengages from the computer 7 Remove the bottom cover from the computer Reverse this procedure to install the bottom cover Component replacement procedures 101 Fingerprint reader board Description Spare part number Fingerprint reader board includes cable 642764 001 Before removing the fingerprint reader board follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconne
145. ting stick for use in HP EliteBook 8460p models in France includes keyboard and pointing stick cables 50 Chapter 3 Illustrated parts catalog Spare part Description number 642760 061 Keyboard with pointing stick for use in HP EliteBook 8460p models in Italy includes keyboard and pointing stick cables 642760 071 Keyboard with pointing stick for use in HP EliteBook 8460p models in Spain includes keyboard and pointing stick cables 642760 081 Keyboard with pointing stick for use in HP EliteBook 8460p models in Denmark includes keyboard and pointing stick cables 642760 091 Keyboard with pointing stick for use in HP EliteBook 8460p models in Norway includes keyboard and pointing stick cables 642760 121 Keyboard with pointing stick for use in HP EliteBook 8460p models in French Canada includes keyboard and pointing stick cables 642760 131 Keyboard with pointing stick for use in HP EliteBook 8460p models in Portugal includes keyboard and pointing stick cables 642760 141 Keyboard with pointing stick for use in HP EliteBook 8460p models in Turkey includes keyboard and pointing stick cables 642760 161 Keyboard with pointing stick for use in HP EliteBook 8460p models in Latin America includes keyboard and pointing stick cables 642760 171 Keyboard with pointing stick for use in HP EliteBook 8460p models in Saudi Arabia includes keyboard and pointing stick cables 642760 201 Keyboard
146. tive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels e Material handling packages e Nonconductive plastic bags tubes or boxes e Metal tote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 60 Chapter 4 Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 95 screws and screw locks in 15 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag oi Serial XXXXXXXX MEU UMLI UNEN MT OU T Product XXXXXXXX BN O OA UA OA E OA AE E A Worranty lylyOy o e Product name 1 This is the product name affixed to the front of the computer e Serial number s n 2 This is an alphanumeric identifier that is unique to each product e P
147. to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 PNG SCAT OI 5s cass aco extn ss tos erna cs A sais ddes A dso ad eee 1 2 External component identifications sissie aa Oa ERRORS EEEREN EAE 10 DISPIAY sasoira a A EN E A ANE N 10 TOP aana a e a e e e a a a mane te 13 TouchPad corset scicedena neces iaaa a a a aa a Ea ae a Ea E aaa 13 RE a EEA E E E E T O EE 14 Buttons and fingerprint reader oo eee eeeeenee tere eeeeeteeeeeeeeeaaeeeeeeeeedaeeeeeeeeniaeeeeeeeeeiaaes 16 OVS as sceediceiieh cee atehcceeiiaacd T ikea Ge iste ee 18 FROME avsastcncteases andi cheesiesandusnanntenancvedsasaadacvedan vadudayanbaandeddevuanataieetesbapandunanahansaddedsensadedeeunedsmddestaaandadesavaraadeds 20 befte eat Sais ca bat gals a oan a de Pe nga ssa g sane dee tua se cad eee ont ta aaa te Sa sears eae ad neta 21 REAT a cavasdenacesaesaeaecadaguancduatinn dati cesaascandsatagass ddvedabdguedanasmaayeunde ands ddceteadencebas dade denhtea cecesen uedutandicudetecatadaaedes 22 RION Usategi aaa adaa aa a aaa ae a a a aa aA 23 BOHOM eE E E E E E a E E eawetendaneeae 25 3 lllusirated parts GAtAlOG ciivicscsccccccescssrcecccsesese
148. ttom corners of the display bezel ee ef 4 Flex the top 1 of the bezel the inside edges of the left and right sides 2 and then the bottom 3 of the bezel until it disengages from the display enclosure 66 Chapter 4 Removal and replacement procedures 5 Remove the display bezel 4 6 If itis necessary to replace the webcam module gently pull the module away from the double sided tape on the display enclosure 1 disconnect the webcam cable from the module 2 and then remove the webcam 7 If itis necessary to replace the display panel remove the four Phillips PM2 5 5 0 screws 1 at the bottom of the display panel 8 Remove the two broadhead Phillips PM2 0 4 0 screws 2 at the top of the display panel Component replacement procedures 67 9 Pivot the display panel upward until it sits at a 90 degree angle 3 9 7 l TT l l 10 Disconnect the display panel cable from the back of the display panel 1 11 Remove the six Phillips PM2 5x5 0 screws 2 that secure the display panel to the brackets 12 Slide the display panel up and out of the hinges 3 Reverse this procedure to reassemble and install the display assembly components When replacing the display panel after connecting the display cable slide the panel into the bracket 1 replace the screws 2 and then rotate the panel assembly downward so it lies flat in the enclosure 3 Make sure to in
149. ule straight up out of the computer 1 and then disconnect the cable 2 from the module 3 Remove the module from the computer Reverse this procedure to install the Bluetooth module 88 Chapter4 Removal and replacement procedures Modem module YNOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 641830 001 See Cable Kit on page 39 for more Cable Kit spare part number information Description Spare part number Modem module 628824 001 Before removing the modem module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system P Disconnect all external devices connected to the computer m Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the bottom door see Bottom door on page 70 Remove the modem module 1 Position the computer upside down with the front toward you 2 Remove the two Phillips PM2 0x3 0 screws 1 that secure the modem module to the system board 3 Disconnect the modem module 2 from the system board by lifting it straight up 4 Disconnect the modem module cable 3 from the modem module
150. um 32 with vV V V Microsoft Office 2010 Starter Windows 7 Home Premium 32 with V V V Microsoft Office 2010 Personal Windows 7 Home Premium 32 with v V V Microsoft Office 2010 Home amp Business Windows 7 Home Premium 32 with V V V Microsoft Office 2010 Professional Windows 7 Home Premium 64 with V V V Microsoft Office 2010 Starter Windows 7 Premium 64 with Microsoft V V V Office 2010 Professional Windows 7 Starter with Microsoft Office Vy y y 2010 Starter Windows 7 Home Basic 32 with vV V y Microsoft Office 2010 Starter Windows Vista Basic 32 with Microsoft V V V Office 2010 Starter Windows Vista Basic 32 with Microsoft vV V V Office 2010 Personal Windows Vista Basic 32 with Microsoft V V y Office 2010 Home amp Business Chapter 1 Product description Category Description Windows Vista Basic 32 with Microsoft Office 2010 Professional HP ProBook 6460b Notebook PC 8460p Ni HP EliteBook Notebook PC Ni HP EliteBook 8460w Mobile Workstation y Restore Media Windows 7 Professional 64 Windows 7 Professional 32 Windows 7 Home Basic 32 Windows 7 Home Premium 64 Windows 7 Home Premium 32 CR ia EE a ne Be leet Se me S Windows 7 Starter 32 DRDVD Windows 7 DRDVD Windows 7 with WinDVD Web only support ek a aR MS ee SR Windows XP Professional 64 Windows XP Professional 32 Windows Vista Enterprise 32 64
151. umber 643916 001 643917 001 643918 001 Description 160 GB solid state drive SSD 128 GB solid state drive SSD Display bezel for use with HP ProBook 6460b models with or without a webcam 643919 001 Display bezel for use with HP EliteBook 8460p models with or without a webcam 643920 001 Display bezel for use with HP EliteBook 8460w models with or without a webcam 643921 001 Upgrade Bay Hard Drive Adapter Kit 646316 002 646318 002 System board for use in only Russia and China in computers with discrete graphics with WLAN with WWAN no vPro 4M System board for use in only Russia and China in computers with discrete graphics with vPro 8M WLAN WWAN and 512 MB graphics 646319 002 System board for use in only Russia and China in computers with discrete graphics with vPro 8M WLAN WWAN and 1 GB graphics 646320 002 System board for use in only Russia and China in computers with UMA graphics with WLAN no WWAN no vPro 4M 646321 002 646323 002 System board for use in only Russia and China in computers with UMA graphics with WLAN and WWAN no vPro 4M System board for use in only Russia and China in computers with UMA graphics with vPro 8M WLAN WWAN and 512 MB graphics 646324 002 System board for use in only Russia and China in computers with UMA graphics and with vPro 8M WLAN WWAN and USB 3 0 ports 646760 001 Intel Celeron processor B810
152. urrently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Computer Setup 1 Start Computer Setup 2 Use a pointing device or the arrow keys to select File gt System Information 3 To exit Computer Setup without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Select Start gt Help and Support gt Maintain 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these s
153. uter on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Position the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Remove the battery 2 from the computer Component replacement procedures 63 Install the battery by inserting it into the battery bay until you hear a click SIM Ey NOTE This section applies only to computer models with WWAN capability NOTE If there is a SIM inserted in the SIM slot it must be removed before disassembling the computer Be sure that the SIM is reinserted in the SIM slot after reassembling the computer Before removing the SIM follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 Remove the SIM 1 Press in on the SIM 1 The module is partially ejected from the
154. with pointing stick for use in HP EliteBook 8460p models in Brazil includes keyboard and pointing stick cables 642760 211 Keyboard with pointing stick for use in HP EliteBook 8460p models in Hungary includes keyboard and pointing stick cables 642760 251 Keyboard with pointing stick for use in HP EliteBook 8460p models in Russia includes keyboard and pointing stick cables 642760 261 Keyboard with pointing stick for use in HP EliteBook 8460p models in Bulgaria includes keyboard and pointing stick cables 642760 281 Keyboard with pointing stick for use in HP EliteBook 8460p models in Thailand includes keyboard and pointing stick cables 642760 291 Keyboard with pointing stick for use in HP EliteBook 8460p models in Japan includes keyboard and pointing stick cables 642760 A41 Keyboard with pointing stick for use in HP EliteBook 8460p models in Belgium includes keyboard and pointing stick cables 642760 A81 Keyboard with pointing stick for use in HP EliteBook 8460p models in the Czech Republic includes keyboard and pointing stick cables 642760 AB1 Keyboard with pointing stick for use in HP EliteBook 8460p models in Taiwan includes keyboard and pointing stick cables 642760 AD1 Keyboard with pointing stick for use in HP EliteBook 8460p models in South Korea includes keyboard and pointing stick cables 642760 B31 Keyboard with pointing stick for use in HP EliteBook 8460p models in the Netherlands and Europe includes keyboard and pointin
155. y first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 1 2 3 4 5 a b c d e f g h j Remove the battery see Battery on page 63 Remove the following components Remove the bottom door see Bottom door on page 70 Hard drive see Hard drive on page 76 Optical drive see Optical drive on page 72 WLAN module see WLAN module on page 83 WWAN module see WWAN module on page 81 Fan see Fan on page 90 Heat sink see Heat sink on page 91 Modem module see Modem module on page 89 Keyboard see Keyboard on page 96 Bottom cover see Bottom cover on page 98 Remove the lid switch 1 Position the computer right side up with the front toward you 104 Chapter 4 Removal and replacement procedures 2 Disconnect the cable from the system board 1 and then lift the lid switch and cable straight up and off the computer 2 Reverse this procedure to install the lid switch Component replacement procedures 105 Speaker assembly Description Spare part number Speaker assembly 641840 001 Before removing the speaker assembly follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power fro
156. y for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions Using a Windows Vista operating system DVD purchased separately To order a Windows Vista operating system DVD go to http www hp com support select your country or region and follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer CAUTION Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows Vista operating system DVD 142 Chapter 7 Backup and recovery Ey NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer oe oe oe E Follow the on screen instructions
157. y panel 112 Chapter 4 Removal and replacement procedures 11 Lift the display panel from the display enclosure 3 12 If it is necessary to remove the display panel webcam cable remove the display cable from its routing path 1 and the webcam cable from its routing path 2 13 Disconnect the display panel cable from the back of the display panel 3 and then remove the display panel cable from the panel 4 Component replacement procedures 113 14 If you need to remove the hinge covers from the display hinges pull the hinges toward one another to remove them 15 If it is necessary to replace the display hinges remove the six Phillips PM2 5 3 0 screws 1 that secure each display hinge to the display panel 16 Remove the display hinges 2 17 If you need to remove the WLAN antennas remove the antenna cables from the clips 1 and routing paths built into the display enclosure 114 Chapter 4 Removal and replacement procedures 18 Lift the antennas 2 and cables 3 straight up out of the display enclosure CAUTION When installing the display assembly be sure that the wireless antenna cables are 19 20 routed and arranged properly Failure to properly route the antennas can result in degradation of the computer s WLAN performance If you need to remove the WWAN antennas remove the antenna cables from the clips 1 and routing paths built into the display enclosure Lift the ant
158. y partition click Start right click Computer click Manage and then click Disk Management Ey NOTE If the Windows partition and the HP Recovery partition are not listed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to Using a Windows 7 operating system DVD purchased separately on page 139 3 If the Windows partition and the HP Recovery partition are listed restart the computer and then press f8 before the Windows operating system loads 4 Select Startup Repair 5 Follow the on screen instructions Ey NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 recovery tools A CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f11 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition click Start right click Computer click Manage and then click Disk Management z

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