HP 9470m Getting Started Guide
Contents
1. Component 1 Power button Wireless button 2 kg 3 q amp Volume mute button 4 Fingerprint reader select models only Description When the computer is off press the button to turn on the computer When the computer is on press the button briefly to initiate Sleep When the computer is in the Sleep state press the button briefly to exit Sleep When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings Select Start gt Control Panel gt System and Security gt Power Options Refer to the HP Notebook Reference Guide Turns the wireless feature on or off but does not establish a wireless connection Mutes and restores speaker sound Allows a fingerprint logon to Windows instead of a password logon Chapter 2 Getting to know your computer Component 1 2 3 4 5 6 7 au esc key fn key Windows logo key Function keys Embedded numeric keypad Windows applications key num Ik key Description Displays system information when pressed in combination with the fn key Executes frequently used system functions when pressed in combination with a function key the num Ik key or the esc key2. Chapter 1 Welcome For information about How to set up the computer Help to identify computer components Computer features How to connect to a wireless network How to use the keyboard and pointing devices How to replace or upgrade the hard drive and memory modules How to perform a backup and recovery How to contact customer support Computer specifications Power management features How to maximize battery life How to use the multimedia features of the computer How to protect the computer How to care for the computer How to update the software How to install certain components How to create a wired and or wireless network Operating system information Software driver and BIOS updates Troubleshooting tools How to access support Regulatory and safety information Battery disposal information Resources For information about Safety amp Comfort Guide e Proper workstation setup posture health and work habits To access this guide e Electrical and mechanical safety information Select Start gt Help and Support gt User Guides or Select Start gt All Programs gt HP gt HP Documentation Go to http www hp com ergo Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with your computer HP Web site e Support information To access this Web site go to http www hp com e Ordering parts and finding additional help support e Accessories avail
3. Contains the battery Supports a wireless subscriber identity module SIM The SIM slot is located inside the battery bay on the right side 3 Networking 22 NOTE Internet hardware and software features vary depending on computer model and your location Your computer may support one or both of the following types of Internet access e Wireless For mobile Internet access you can use a wireless connection Refer to Connecting to an existing WLAN on page 14 or Setting up a new WLAN network on page 14 e Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network refer to the HP Notebook Reference Guide Using an Internet service provider ISP Before you can connect to the Internet you must establish an ISP account Contact a local ISP to purchase Internet service and a modem The ISP will help set up the modem install a network cable to connect your wireless computer to the modem and test the Internet service 22 NOTE Your ISP will give you a user ID and password to access the Internet Record this information and store it in a safe place The following features will help you set up a new Internet account or configure the computer to use an existing account e Internet Services amp Offers available in some locations This utility assists with signing up for a new Internet account and configuring the computer to use an existing account To access this utility
4. Safety warning notice Z WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 IV Safety warning notice Table of contents Dh E ea a o P T PE nina ante I ew E T EEN EE A O E A E A ET A T AE T OTO E A EN A EE A 1 FU NCUA IMOM ANON srera E Ee REE EE AE ENESE EEEE aaea a TE EiS 2 2 Sse to Khow your Cam Bel siicisiciisacescivinsii inane 4 TOD eS sees E E es aysnnae nee sonses pseeeamoseese sees E T 4 TOUCH AG gsc erensete tewtennet senses E E ea aness eet acape tensa E 4 CON ee E E E eaccanesuimeaseconsintuanc dracon E ue 5 Buttons and fingerprint reader select models only ccececceseeeeeeeeeeeeeeeaeeeeeeeeeseeeeseeeeens 6 BS E E EE E een gd E A E EE E E T O e E E E E E E E A T PIO e A R 9 PT aE os E E A EE E A E N 10 SU AY E A ANA AN E DE E A E E E T A E A E E 11 DOON sp senate E E A
5. You must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately if the Windows partition and the HP Recovery partition are not listed For additional information see Using a Windows 7 operating system DVD purchased separately on page 35 3 If the Windows partition and the HP Recovery partition are listed restart the computer and then press f8 before the Windows operating system loads 4 Select Startup Repair 5 Follow the on screen instructions Ex NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support 34 Chapter6 Backup and recovery Using f11 recovery tools Z CAUTION Using f11 recovery tools completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f11 1 2 If possible back up all personal files If possible check for the presence of the HP Recovery partition click Start right click Computer click Manage and then click Disk Management Ey NOTE If the HP Recovery partition is not listed you must recover your operati
6. Displays the Windows Start menu Execute frequently used system functions when pressed in combination with the fn key When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key Displays a shortcut menu for items beneath the cursor Turns the embedded numeric keypad on and off when pressed in combination with the fn key Front 7 8 Component 1 i i i Wireless light Description White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 2 Power light 3 f Battery light 4 Hard drive light KCO On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation Amber The computer is connected to external power and the battery is charged from 0 to 90 percent White The computer is connected to external power and the battery is charged from 90 to 99 percent Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off The battery is fully charged Blinking white The hard drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive NOTE For
7. K keyboard backlight 17 keyboard hot keys identifying 16 keypad embedded numeric 7 identifying 17 keypad external num lock 18 using 18 keys esc fn 7 function 7 Windows applications 7 Windows logo 7 L labels Bluetooth 37 Microsoft Certificate of Authenticity 37 regulatory 37 serialnumber 36 wireless certification 37 WLAN 37 latch battery release 12 lights battery 8 caps lock 5 hard drive 8 num lock 5 power 5 8 TouchPad 5 webcam 11 wireless 5 8 M Media Card Reader identifying 9 Index 39 memory module inserting 28 removing 2 replacing 26 microphone audio in jack identifying 10 Microsoft Certificate of Authenticity label 37 mouse external setting preferences 18 N network jack identifying 9 num Ik key identifying 17 num lock light 5 num lock external keypad 18 O operating environment 38 operating system Microsoft Certificate of Authenticity label 37 Product Key 37 P pinching TouchPad gesture 21 pointing devices setting preferences 18 pointing stick 4 ports DisplayPort 9 external monitor 9 USB charging 10 power button identifying 6 power connector identifying 10 power lights 5 8 Product Key 37 product name and number computer 36 R recovery partition 35 regulatory information regulatory label 37 wireless certification labels 37 restoring the hard drive 35 RJ 45 network jack identifying 9 S screen brightness keys 17 40 Index screen image switchi
8. NOTE To use a dual channel configuration when adding a second memory module be sure that both memory modules are identical To add or replace a memory module N CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on in the Sleep state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system 1 Save your work and shut down the computer 2 Disconnect AC power and external devices connected to the computer 3 Remove the battery see Inserting or removing the battery on page 22 4 To remove the memory module compartment door a Turn the computer upside down on a flat surface with the memory module compartment door toward you b Loosen the 3 screws 1 26 Chapter5 Maintenance c Tilt the door up from the computer slightly 2 and slide the door toward the front of the unit Lift the door 3 up and away from the computer 5 If you are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up b Grasp the edge of the memory module 2 and then gently pull the memory module out of the memory module slot Z CAUTION To prevent damage to the memory modul
9. select Start gt All Programs gt Online Services gt Get Online e ISP provided icons available in some locations These icons may be displayed either individually on the Windows desktop or grouped in a desktop folder named Online Services To set up a new Internet account or configure the computer to use an existing account double click an icon and then follow the on screen instructions e Windows Connect to the Internet Wizard You can use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situations o You already have an account with an ISP o You do not have an Internet account and want to select an ISP from the list provided within the wizard The list of ISP providers is not available in all regions o You have selected an unlisted ISP and the ISP has provided you with information such as a specific IP address and POP3 and SMTP settings To access the Windows Connect to the Internet Wizard and instructions for using it select Start gt Control Panel gt Network and Internet gt Network and Sharing Center Ey NOTE If you are prompted within the wizard to choose between enabling or disabling Windows Firewall choose to enable the firewall Using an Internet service provider ISP 13 Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wire
10. DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive you are using Ef NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the external drive To create a backup using Backup and Restore Ey NOTE Be sure that the computer is connected to AC power before you start the backup process Ey NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 2 Select Start gt All Programs gt Maintenance gt Backup and Restore Follow the on screen instructions to set up your backup create a system image select models only or create a system repair disc select models only Backing up your information 33 Performing a system recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e 11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory Ey NOTE If you are unable to
11. E Inaanilammaanamneianevads 12 CR L as sige EETA A EOE E VAINEN AE ANN EEE E ANE E OS DE A A AA ENA E E 13 Using an Internet service provider ISP cccccccccsececseeeeeseeeeeeeeeeeeseeeeeeeseeeseeeeeseeeeeeseeeessaeeeeaageeeeaees 13 Connecting to a wireless network ccccceceeccceeeeeeeeeeeeeeeeeeeseeeeseeeeeseueeeseeeeesaeeeeeeeeeesueeesaeeesseaeeeeaaes 14 Connecting to an existing WLAN scsccicrsacceasanctadestd entwidusis ieachasnondasmcncaeasensseiaeaasecateendeaovesentes 14 Setting up a New WLAN network ccccccccceceeeceeaeeeeceeeeeeeeeeseeeeeseeeeeseeesaeeeeseeeeeseeeesaeeeess 14 Configuring a wireless router cc ceeec ce eeeeeceeeeeeeeeeeeaeeeeeeeeeesaeeeeseeeeeneeeeesaeeeeas 15 Protecting your WLAN sciseaseveanans nncvadsananedseaautwoctuessatadaantinnaeaant waenueaste dec a 15 i Keyboard and I Ce ia ieialtieciastleaals stannic hard stn a a a aaa ai a aa 16 Uong ME SY DO AN sarene A 16 Identifying the hot keys ccccscccceseeceeseeceeseeceeeeeceusecceueeeceueecsaueessuseessaeeeseeesseseessageessaes 16 B ara HOS ele e e A E E A N E A E E A T A TEE EE 17 Using the embedded numeric keypad cccceeecceeeeceeeeeeeeeseeeeseeeeaeeeeseeeesaees 17 Turning the embedded numeric keypad on and off 00000e 17 Switching key functions on the embedded numeric keypad 17 Using an optional external numeric keypad ccceeceseeeeeeeeeeeseeeeeeeeaeeeaeeese
12. HP FTP site for updates to the database and software If updates are found they are downloaded and applied automatically Updating programs and drivers 29 SoftPaq Download Manager is available on the HP Web site To use SoftPaq Download Manager to download SoftPaqs you must first download and install the program Go to the HP Web site at http www hp com go sdm and follow the instructions to download and install SoftPaq Download Manager To download SoftPaqs 1 2 Select Start gt All Programs gt HP Software Setup gt HP SoftPaq Download Manager When SoftPaq Download Manager opens for the first time a window is displayed asking if you want to show only software for the computer you are using or to show the software for all supported models Select Show software for all supported models If you have used HP SoftPaq Download Manager previously go to step 3 a Select your operating system and language filters in the Configuration Options window The filters limit the number of options that are listed in the Product Catalog pane For example if only Windows 7 Professional is selected in the operating system filter the only operating system that is displayed in the Product Catalog is Windows 7 Professional b To add other operating systems change the filter settings in the Configuration Options window Refer to the HP SoftPaq Download Manager software Help for more information In the left pane click the plus sign to ex
13. boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system For additional information see Using a Windows 7 operating system DVD purchased separately on page 35 Using the Windows recovery tools To recover information you previously backed up 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to recover your system settings your computer select models only or your files To recover your information using Startup Repair follow these steps N CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To check for the Windows partition select Start gt Computer To check for the HP Recovery partition click Start right click Computer click Manage and then click Disk Management Ey NOTE If the HP Recovery partition has been deleted the f11 restore option will not function
14. devices to the computer 10 Turn on the computer Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your computer Technology is always Changing and updating programs and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Download the latest versions of HP programs and drivers and also register to receive automatic update notifications when new versions become available For U S support go to hitp www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Using SoftPaq Download Manager HP SoftPagq Download Manager SDM is a tool that provides quick access to SoftPag information for HP business computers without requiring the SoftPaq number Using this tool you can easily search for SoftPaqs and then download and unpack them SoftPaq Download Manager works by reading and downloading from the HP FTP site a published database file containing computer model and SoftPaq information SoftPaq Download Manager allows you to specify one or more computer models to determine which SoftPags are available for download SoftPaq Download Manager checks the
15. outside of the computer The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Display 11 12 Bottom Component 1 Wireless and memory module compartment 2 Travel battery connector 3 Vents 2 4 Speakers 2 5 Hard drive bay 6 Battery release latch 7 Battery bay and SIM slot Chapter 2 Getting to know your computer Description Contains the wireless and memory modules CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support through Help and Support Connects an optional travel battery Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Produce sound Contains the hard drive Releases the battery from the battery bay
16. trapped in the scratches Cleaning procedures Follow the procedures in this section to safely clean your computer Z WARNING To prevent electric shock or damage to components do not attempt to clean your computer while it is turned on Turn off the computer Disconnect external power Disconnect all powered external devices N CAUTION Do not spray cleaning agents or liquids directly on any computer surface Liquids dripped on the surface can permanently damage internal components Cleaning the display Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Be sure that the display is dry before closing the display Cleaning the sides and cover To clean and disinfect the sides and cover use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe Ex NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad and keyboard Z WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface N CAUTION When cleaning the TouchPad and keyboard do not let liquids drip between the keys This can permanently damage internal components e Toclean and disinfect the TouchPad and keyboar
17. D or Windows DVD From the drop down menu select the drive for burning the recovery media Click the Burn button to start the burning process Backing up your information Recovery after a system failure is as good as your most recent backup Immediately after software setup you should create system repair discs select models only using HP Recovery Disc Creator using the installed optical drive select models only or an optional external optical drive and back up your system As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair discs select models only are used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings if a failure occurs You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up Store personal files in the Documents library and back it up regularly Back up templates that are stored in their associated programs Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL
18. Finding information on page 2 Get to know your computer Learn about your computer features Refer to Getting to know your computer on page 4 and Keyboard and pointing devices on page 16 for additional information Find installed software Access a list of the software preinstalled on the computer Select Start gt All Programs For details about using the software included with the computer refer to the software manufacturer s instructions which may be provided with the software or on the manufacturer s Web site 2 Finding information The computer comes with several resources to help you perform various tasks Resources Setup Instructions poster Getting Started To access this guide Select Start gt Help and Support gt User Guides or Select Start gt All Programs gt HP gt HP Documentation HP Notebook Reference Guide To access this guide Select Start gt Help and Support gt User Guides or Select Start gt All Programs gt HP gt HP Documentation Help and Support To access Help and Support select Start gt Help and Support NOTE For country or region specific support go to http www hp com support select your country or region and follow the on screen instructions Regulatory Safety and Environmental Notices To access this guide Select Start gt Help and Support gt User Guides or Select Start gt All Programs gt HP gt HP Documentation
19. Getting Started Notebook Copyright 2012 2013 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition June 2013 First Edition October 2012 Document Part Number 696365 002 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or for requesting a full refund of the computer please contact your local point of sale the seller
20. a system recovery ccccccccccsseeccsesceceuececeuseeecuseecseueecseueeecseeecsaeeeceueeessseessaesessaeeeessaeeeess 34 Using the Windows recovery tools cccceecccneeeceeeeeeeeeeaeeeeaeeeeaeeeseeeseeeesseeesseeessueeeseeesanees 34 Usmo tiTrecovery TOONS sinari a e EEEE O E E NEE EOE ENE 39 Using a Windows 7 operating system DVD purchased separately ccccceeeeeeeeees 35 eR ae cs etcetera E E E E a 36 NAG I SUI eer ae E E EE E E a a a 36 AD E e A E A E E A A ESEE A A E E A E A 36 ee a AE E A E A EI E E E A E E E E AEN E A E A ese E T E AEN A E EE AE E PEE A E 38 10 i 76 5 Setanta ents etc Ee E E E eae ANERE OE EEEE A en 38 Operating environment cccccceececceseccceseecceseeceeeecseueessaueeecaueessausessueeessgeesseeessueeessageessaseeesgeessags 38 L E ses ois nih ns cigs ie LE E A te Raat cea ena A E N 39 vi 1 Welcome Finding information After you set up and register the computer it is important to take the following steps Connect to the Internet Set up your wired or wireless network so that you can connect to the Internet For more information refer to Networking on page 13 Update your antivirus software Protect your computer from damage caused by viruses The software is preinstalled on the computer and includes a limited subscription for free updates For more information refer to the HP Notebook Reference Guide For instructions on accessing this guide refer to
21. able for the device Limited Warranty Warranty information To access the warranty Select Start gt Help and Support gt User Guides gt View Warranty Information Select Start gt All Programs gt HP gt HP Documentation gt View Warranty Information Go to http www hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For some countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to e North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S product support go to http www hp com go contactHP For worldwide product support go to http welcome hp com country us en wwcontact_us html Finding information 3 4 2 Getting to know your c
22. attery identifying 12 replacing 22 battery bay 37 battery light 8 battery release latch 12 Bluetooth label 37 buttons left pointing stick 4 left TouchPad 4 power 6 right pointing stick 4 right TouchPad 4 volume mute 6 wireless 6 C caps lock light identifying 5 caring for your computer 30 Certificate of Authenticity label 37 cleaning your computer 30 components bottom 12 display 11 front 7 left side 10 right side 9 top 4 connector power 10 D display image switching 16 DisplayPort identifying 9 docking connector identifying 9 E embedded numeric keypad identifying 7 17 esc key identifying 7 external monitor port 9 F f11 recovery 35 fingerprint reader identifying 6 fn key identifying 7 16 function keys identifying 7 H hard drive installing 24 removing 23 hard drive light 8 hard drive recovery 35 hard drive identifying 12 headphone audio out jack 10 hot keys adjusting volume 16 decrease screen brightness 16 decreasing speaker sound 16 description 16 HP Power Assistant 16 increase screen brightness 17 increasing speaker sound 16 keyboard backlight 17 microphone mute 16 Sleep 16 switching screen image 16 using 16 input power 38 integrated webcam light identifying 11 internal display switch 11 internal microphones identifying 11 Internet connection setup 14 ISP using 13 J jacks audio in microphone 10 audio out headphone 10 network 9 RJ 45 network 9
23. d use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe e To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension Cleaning your computer 31 6 Backup and recovery To protect your information use Windows Backup and Restore to back up individual files and folders back up your entire hard drive select models only create system repair discs select models only with an optional external optical drive or create system restore points In case of system failure you can use the backup files to restore the contents of your computer Windows Backup and Restore provides the following options e Creating a system repair disc select models only by using an optional external optical drive e Backing up your information e Creating a system image select models only e Scheduling automatic backups select models only e Creating system restore points e Recovering individual files e Restoring the computer to a previous state e Recovering information using recovery tools Ex NOTE For detailed instructions perform a search for these topics in Help and Support In case of system instability HP recommends that you print the recovery procedures and save them for later use Ey NOTE Windows includes the User Account Control feature to improve the security of your comput
24. d on and off when pressed in combination with the fn key NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on Turning the embedded numeric keypad on and off Press fn num Ik to turn on the embedded numeric keypad Press fn num Ik again to turn off the keypad 2 NOTE The embedded numeric keypad is turned off while an external keyboard or numeric keypad is connected to the computer Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions e To use the navigational function of a keypad key while the keypad is off press and hold the fn key while pressing the keypad key e To use the standard function of a keypad key while the keypad is on o Press and hold the fn key to type in lowercase o Press and hold fn shift to type in uppercase Using the keyboard 17 Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off Num lock is turned off at the factory For example e When num lock is on most keypad keys type numbers e When num lock is off most keypad keys function like the arrow page up or page down keys When num lock on an external keypad is turned on the num lock light on the computer is turned on When num l
25. e hold the memory module by the edges only Do not touch the components on the memory module To protect a memory module after removal place it in an electrostatic safe container Adding or replacing memory modules 27 6 Insert anew memory module N CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module 2 into the memory module slot until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place Z CAUTION To prevent damage to the memory module be sure that you do not bend the memory module 7 To replace the memory module compartment door a Turn the computer upside down on a flat surface with the memory module compartment toward you b Align the door tabs with the edge of the computer and slide the door toward the back of the computer at a slightly tilted angle 1 28 Chapter5 Maintenance c Rotate the door down 2 and then tighten the 3 screws 3 Inserting or removing the battery on page 22 8 Replace the battery see 9 Turn the computer right side up and then reconnect AC power and external
26. e monitor Most external monitors receive video information from the computer using the external VGA video standard The fn f4 hot key can also alternate images among other devices that are receiving video information from the computer Decreases speaker volume Increases speaker volume Mutes or restores microphone input Decreases the screen brightness level 16 Chapter4 Keyboard and pointing devices Hot key combination Description sae fn f10 Increases the screen brightness level i fn f11 Turns keyboard backlight on full brightness half brightness and off NOTE The keyboard backlight is turned on at the factory To extend battery life turn off the keyboard backlight Using keypads The computer includes an embedded numeric keypad The computer also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad Using the embedded numeric keypad Component Description 1 fn key Turns the embedded numeric keypad on and off when pressed in combination with the num Ik key NOTE The embedded numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer 2 Embedded numeric keypad When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key 3 num Ik key Turns the embedded numeric keypa
27. ees 18 USING PONING GOV CSS csiscdasire seiunsnanactartiidgratareiaaseacdsineemeran iadeeiceranic sae mansaenbdapaaguaeaaniesseuiduderacaasnes 18 Setting pointing device preferences ccccsecceceeececeeeeeceeeeeeeeeeeeeeeeeseeeesaeeeesseeeeeeeeeesaeeeeas 18 Using the p inting SUCK sistitenncdarndttasiencnnndemiesanntidmntaawentitaanaincwayilncamdaw abeniadtnudbiciianenadstdnenedamcivien 18 SIPC IG LOUCIAI AN sera E EE E 18 Turning the TouchPad off and On ccccecccseecceeeceaeeecacesaceseeeeseeeeseueeseeeseees 18 DeUe E1 gece E EE AAE E E E AEE E E E E E TA 19 DCIS CUI aree EEE E P E E EE E EEEE 20 Using TouchPad gestures socsiirinicuin nrinn aA raa Eanan 20 SFO esea E EE E E E E E 21 Pinching Zooming sicccaccicesiecvaccdedstanencdsedebanercuinabsrsancsdnarseawscidaasbenmendions 21 TR E E E EI A EEIE E E AA IAE OAE A EAT E I EOE O AT OAOA I EA A 22 Inserting or removing the battery nnnnnennnennnenenreernnstrrnrrrsrrrsrrrtrrettrstttnnrttttntttttrnnrenttnn rentree renr enne 22 Replacing or upgrading the Nard drive ccccccccsecccsscceeeeceseecseceseeceuscseusecseceeueesseeeseessaseeseseenseessags 23 Removing the hard rive ccccccccsseccsseccesecceseeceseeceeeceaeeeeaeeesaeeeeseeeeeeeeageeeseeenseseneesenaees 23 stalling a hard CLIN States te eterna tects teal ae cualeea eats pend educa a a e 24 Adding or replacing memory modules ccccceecceeeeeeeeeeeeeeseeeeeeeeeeeeseeeeseee
28. er You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program that offers an alternative way to create recovery media After you successfully set up the computer you can create recovery media using HP Recovery Disc Creator This recovery media performs a system recovery if the hard drive becomes corrupted A system recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs HP Recovery Disc Creator can create two kinds of recovery DVDs as follows e Windows DVD Installs the operating system without additional drivers or applications Choosing this selection creates a DVD that restores the original operating system and the software programs installed at the factory e Driver DVD Installs specific drivers and applications only in the same way that the HP Software Setup utility installs drivers and applications 32 Chapter6 Backup and recovery Creating recovery media Ex NOTE Operating system recovery media can be created only once Thereafter the option to create that media will not be available 1 2 3 4 Select Start gt All Programs gt Security and Protection gt HP Recovery Disc Creator Select Driver DV
29. escribes the TouchPad display icons 18 Chapter 4 Keyboard and pointing devices TouchPad light Icon Description Amber x Indicates that the TouchPad is off Off aS Indicates that the TouchPad is on Navigating To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Using pointing devices 19 Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse Using TouchPad gestures The TouchPad supports a variety of gestures To use TouchPad gestures place two fingers on the TouchPad at the same time Ex NOTE TouchPad gestures are not supported in all programs To view the demonstration of a gesture 1 Click the Show hidden icons icon in the notification area at the far right of the taskbar 2 Click the Synaptics Pointing Device icon a and then click Pointing Device Properties 3 Click the Device Settings tab select the device in the window that is displayed and then click Settings 4 Select the gesture to activate the demonstration To turn the gestures on and off 1 Click the Show hidden icons icon in the notification area at the far right of the taskbar a Click the Synaptics Pointing Device icon and then click Pointing Device Properties 3 Click the Device Settings tab select the device in the window that is displayed and then click Settings 4 Select the check box next to the gesture that you wa
30. eseeeeseeeeseeeesaeeseueesneessens 26 Updating programs and drivers sisicseiivedannsiiicestavaeiadiecnwiwcesinn dunner avnedcuasandes duns Nanrdundutendevenneieniiuactvanderens 29 Using SoftPaq Download Manager cccccseeceeneeeeeeeeeeseeeeseeeeeeeeeeesaeceseeeeeseeeesaueessaeeesseeeeseeeesaeesees 29 Cleaning YOUN COMPUTED sseniir cacnccoadicxmunsatwatocavatudeudenosdundessaadmmadean andwaadasdaudededdandgucaduadaieoadauddbuabseeenddd suede 30 Cleaning Ol OCU CTS ag retecetantmaedecnesesssienecceatetucensseantansascteaigieantsnaineerssnacdoweeeerectnonusntnesneee 30 Cleaning PY OCCU SS act crsrceneredee anti eateamentesiesnsedauiiedlcareiGelddan win usiidesk ln ansdedamecwedieenmuinwhadeeametaddcey 31 Cleaning the display sciicravnantrw astdannadeentdduavedncatstwuiciustidanmedaninndlatapiendhdsnieiessmcaniend 31 Cleaning the sides and cover cccccsseccceeeeceseecceueecsuseeseaueecsueesseueesseneessaeees 31 Cleaning the TouchPad and keyboard ccceccccseeeeceeeeeeeeeeeeeeeeseeeesaeeeeaaeees 31 Ee a a a EE A A E A A E A A eas 32 Creating recovery media with HP Recovery Disc Creator cccccceecceceeeeeeaeeeeeaeeeeeseueesaeeeeeseeeeenaes 32 Creating recovery media cccccccesececeeeeecseececeeeecsaueccsageecseaeeessaeessageesseuseessegeesseseesaeenens 33 Backing Up YOUr IMON AUON smadeona savsadasnesaaoacmonennte adeerecan cates enasosesuetquuawncnncevedanemanestaseaneuhsean eon 33 Performing
31. g port can also charge select models of cell phones and MP3 players even when the computer is off Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone Supports optional Smart cards Display Component 1 2 3 4 5 6 WLAN antennas 2 WWAN antennas 2 Internal microphones 2 Webcam light select models only Webcam select models only Internal display switch Description Send and receive wireless signals to communicate with wireless local area networks WLAN Send and receive wireless signals to communicate with wireless wide area networks WWAN Record sound On The webcam is in use Records video and captures still photographs To use the webcam select Start gt All Programs gt HP gt HP Webcam Turns off the display or initiates Sleep if the display is closed while the power is on NOTE The display switch is not visible from the
32. hard drive bay l l l l l l l l l l l POA Installing a hard drive To install the hard drive Align the hard drive in the hard drive bay and then lower the hard drive 1 into the hard drive l bay until the hard drive connector is seated 24 Chapter5 Maintenance 2 Tighten the 4 screws 2 to secure the hard drive oo eel oe oes oes fees fee oe 3 Align the tabs on the hard drive cover 1 with the notches on the computer 4 Slide the hard drive cover 2 into place and then tighten the 2 screws 3 5 Replace the battery Refer to Inserting or removing the battery on page 22 Turn the computer right side up and then reconnect AC power and external devices to the computer 7 Turn on the computer Replacing or upgrading the hard drive 25 Adding or replacing memory modules The computer has two memory module slots The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot Z WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module Z CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object Ey
33. information on HP 3D DriveGuard refer to the HP Notebook Reference Guide Chapter 2 Getting to know your computer Component 1 2 3 4 5 6 ss HD ICI USB 3 0 ports 2 DisplayPort Media Card Reader External monitor port Docking connector RJ 45 network jack Description Connect optional USB devices Connects an optional digital display device such as a high performance monitor or projector Reads data from and writes data to digital memory cards such as Secure Digital SD Connects an external VGA monitor or projector Connects an optional docking device Connects a network cable Right 9 Left Component 1 2 3 4 5 6 4 wD fr Power connector Vent Security cable slot USB 3 0 USB charging port Audio out headphone jack Audio in microphone jack Smart card reader 10 Chapter 2 Getting to know your computer Description Connects an AC adapter Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Connects an optional USB device The USB chargin
34. is located inside the battery bay Labels 3 8 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input Power Rating Operating voltage and current 19 5 V dc 2 31 A 45 W 2 NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms Ey NOTE The computer operating voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 38 Chapter8 Specifications Index A audio in microphone jack identifying 10 audio out headphone jack identifying 10 B Backup and Restore 33 b
35. l personal files Restart the computer and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer Follow the on screen instructions After the repair is completed 1 2 Eject the Windows 7 operating system DVD and then insert the Driver Recovery disc Install the Hardware Enabling Drivers first and then install Recommended Applications Performing a system recovery 35 7 Customer support Contacting support If the information provided in this user guide in the HP Notebook Reference Guide or in Help and Support does not address your questions you can contact support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician Ey NOTE When support chat is not available in a particular language it is available in English e E mail HP support e Find support telephone numbers e Locate an HP service center Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer e Service label Provides important information including the following Product XXMXXXXK ATMO aa EA OE DA E OE E A War
36. less local area network WLAN device e HP Mobile Broadband Module a wireless wide area network WWAN device e Bluetooth device For more information on wireless technology and connecting to a wireless network refer to the HP Notebook Reference Guide and information and Web site links provided in Help and Support Connecting to an existing WLAN 1 Turn on the computer 2 Be sure that the WLAN device is on 3 Click the network icon in the notification area at the far right of the taskbar 4 Select a network to connect to y NOTE If no WLANs are listed you may be out of range of a wireless router or access point Ef NOTE If you do not see the WLAN you want to connect to click Open Network and Sharing Center and then click Set up a new connection or network A list of options is displayed You can choose to manually search for and connect to a network or to create a new network connection 5 Click Connect 6 Ifthe network is a security enabled WLAN you are prompted to enter a network security code Type the code and then click OK to complete the connection Setting up a new WLAN network Required equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider ISP e A wireless router purchased separately 2 e Your new wireless computer 3 Ey NOTE Some modems have a built in wireless router Check with your ISP to determine what type of m
37. ng 16 scrolling TouchPad gesture 21 security cable slot identifying 10 serial number computer 36 label 36 setup of WLAN 14 SIM slot identifying 12 slots security cable 10 SIM 12 smart card 10 smart card slot 10 SoftPaqs downloading 29 speakers identifying 12 system repair disc 32 system restore points 32 T TouchPad buttons 4 using 18 TouchPad gestures pinching 21 scrolling 21 zooming 21 TouchPad light identifying 5 TouchPad zone identifying 4 travel battery connector identifying 12 traveling with the computer 37 U USB 3 0 port 9 10 USB ports identifying 9 10 V vents identifying 10 12 volume keys identifying 16 volume mute button identifying 6 W webcam light identifying 11 webcam identifying 11 Windows 7 operating system DVD 35 Windows applications key identifying 7 Windows Backup and Restore 32 Windows logo key identifying 7 wireless and memory module compartment identifying 12 wireless and memory module compartment door removing 26 wireless antennas identifying 11 wireless button identifying 6 wireless certification label 37 wireless light 5 8 wireless network WLAN equipment needed 14 wireless network connecting 14 wireless router configuring 15 wireless setup 14 WLAN connecting 14 protecting 15 WLAN antennas identifying 11 WLAN device 37 WLAN label 37 WWAN antennas identifying 11 Z zooming TouchPad gesture 21
38. ng system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional information see Using a Windows 7 operating system DVD purchased separately on page 35 If the HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f11 while the Press lt F11 gt for recovery message is displayed on the screen Follow the on screen instructions Using a Windows 7 operating system DVD purchased separately To order a Windows 7 operating system DVD go to the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwecontact_us html You can also order the DVD by calling support For contact information see the Worldwide Telephone Numbers booklet included with the computer Z CAUTION Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 operating system DVD Ey NOTE This process takes several minutes 1 2 3 4 D 6 T7 If possible back up al
39. nt to turn on or off Click Apply and then click OK 20 Chapter 4 Keyboard and pointing devices Scrolling Scrolling is useful for moving up down or sideways on a page or image To scroll place two fingers slightly apart on the TouchPad and then drag them across the TouchPad in an up down left or right motion Ee NOTE Scrolling speed is controlled by finger speed Pinching Zooming Pinching allows you to zoom in or out on images or text e Zoom in by placing two fingers together on the TouchPad and then moving them apart e Zoom out by placing two fingers apart on the TouchPad and then moving them together Using pointing devices 21 5 Maintenance Inserting or removing the battery Ee NOTE For additional information on using the battery refer to the HP Notebook Reference Guide To insert the battery 1 Turn the computer upside down on a flat surface with the battery bay away from you 2 Insert the battery connector end of the battery into the bay aligning it to the left edge 3 Slide the battery 1 into the bay until it drops and the latch snaps 2 then slide the latch to the left to lock the battery Ef NOTE In the locked position there will be no red color shown in the latch slot To remove the battery Z CAUTION Removing a battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work and initiate Hibernation or
40. ock on an external keypad is turned off the num lock light on the computer is turned off To turn num lock on or off on an external keypad as you work A Press the num Ik key on the external keypad not on the computer Using pointing devices Ex NOTE In addition to the pointing devices included with your computer you can use an external USB mouse purchased separately by connecting it to one of the USB ports on the computer Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices such as button configuration click speed and pointer options To access Mouse Properties e Select Start gt Devices and Printers Then right click the device representing your computer and select Mouse settings Using the pointing stick Press the pointing stick in the direction you want to move the pointer on the screen Use the left and right pointing stick buttons as you would the left and right buttons on an external mouse Using the TouchPad To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Use the left and right TouchPad buttons like the buttons on an external mouse Turning the TouchPad off and on To turn the TouchPad off and on quickly double tap the TouchPad on off button 2x a SS The TouchPad light and onscreen display icons indicate the TouchPad status when the TouchPad is turned off or on The following table shows and d
41. odem you have The illustration shows an example of a completed WLAN network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet 14 Chapter 3 Networking Configuring a wireless router For help in setting up a WLAN refer to the information provided by your router manufacturer or your ISP The Windows operating system also provides tools to help you set up a new wireless network To use the Windows tools to set up your network Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center gt Set up a new connection or network gt Set up a network Then follow the on screen instructions Ex NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet you can disconnect the cable and then access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always turn on security features to protect your network from unauthorized access For information on protecting your WLAN refer to the HP Notebook Reference Guide Connecting to a wireless network 15 4 Keyboard and pointing devices Using the keyboard Identifying the hot keys A hot key is a combination of the fn key and ei
42. omputer Top TouchPad Component Description 1 Pointing stick Moves the pointer and selects or activates items on the screen 2 Left pointing stick button Functions like the left button on an external mouse 3 TouchPad on off button Turns the TouchPad on and off 4 TouchPad zone Moves the pointer and selects or activates items on the screen 5 Left TouchPad button Functions like the left button on an external mouse 6 Right pointing stick button Functions like the right button on an external mouse 7 Right TouchPad button Functions like the right button on an external mouse Chapter 2 Getting to know your computer Component 1 2 3 4 5 6 7 O to tgi qo oe a lim S a k Power light Microphone mute light Num lock light Wireless light Mute light Caps lock light TouchPad light Description On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation On Microphone is off Amber Microphone is on On Num lock is on White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off Amber Computer sound is off Off Computer sound is on On Caps lock is on Amber The TouchPad is off Off The TouchPad is on Top 5 6 Buttons and fingerprint reader select models only DTD
43. pand the model list and then select the model or models of the products you want to update Click Find Available SoftPaqs to download a list of available SoftPaqs for the selected computer Select from the list of available SoftPaqs and then click Download Only if you have many SoftPags to download because the SoftPag selection and Internet connection speed determine how long the download process will take If you want to download only one or two SoftPaqs and have a high speed Internet connection click Download amp Unpack Right click Install SoftPaq in the SoftPaq Download Manager software to install the selected SoftPags on the computer Cleaning your computer Cleaning products Use the following products to safely clean and disinfect your computer Dimethyl benzyl ammonium chloride 0 3 percent maximum concentration For example germicidal disposable wipes These wipes come in a variety of brand names Alcohol free glass cleaning fluid Water with mild soap solution Dry microfiber cleaning cloth or a chamois static free cloth without oil Static free cloth wipes 30 Chapter5 Maintenance Z CAUTION Avoid the following cleaning products Strong solvents such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons which can permanently damage the surface of the computer Fibrous materials such as paper towels which can scratch the computer Over time dirt particles and cleaning agents can get
44. ranty lylyOy D Component 1 Product name 2 Serial number 3 Part number Product number 4 Warranty period 5 Model description select models only 36 Chapter 7 Customer support Have this information available when you contact technical support The service label is affixed inside the battery bay Microsoft Certificate of Authenticity Contains the Windows Product Key You may need the Product Key to update or troubleshoot the operating system The Microsoft Certificate of Authenticity is affixed inside the battery bay Regulatory label Provides regulatory information about the computer The regulatory label is affixed inside the battery bay Wireless certification label or labels select models only Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certification labels are included with your computer You may need this information when traveling internationally Wireless certification labels are affixed inside the battery bay SIM subscriber identity module label select models only Provides the ICCID Integrated Circuit Card Identifier of the SIM This label is located inside the battery bay HP Mobile Broadband Module label select models only Provides the serial number of the HP Mobile Broadband Module This label
45. shut down the computer through Windows before removing the battery 1 Turn the computer upside down on a flat surface with the battery bay away from you 2 Slide the battery latch to the right 1 to release the battery 22 Chapter5 Maintenance 3 Slide the battery outward then lift the front of the battery 2 and then pull it outward 3 to remove the battery from the computer Replacing or upgrading the hard drive Z CAUTION To prevent information loss or an unresponsive system Shut down the computer before removing the hard drive from the hard drive bay Do not remove the hard drive while the computer is on in the Sleep state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Removing the hard drive To remove a hard drive 1 Save your work and shut down the computer 2 Disconnect AC power and external devices connected to the computer 3 Remove the battery Refer to Inserting or removing the battery on page 22 Replacing or upgrading the hard drive 23 Loosen the 2 hard drive cover screws 1 Slide the hard drive cover to the right 2 away from 4 the computer and then remove the cover 3 5 Loosen the 4 hard drive screws 1 Pull the hard drive tab 2 upward to disconnect the hard drive 6 Lift the hard drive and then pull the hard drive out of the
46. ther the esc key or one of the function keys To use a hot key A Briefly press the fn key and then briefly press the second key of the hot key combination Hot key combination Description fn esc fn f2 i fn f3 cl fn f4 i j fn f6 3 fn f7 fn f8 i fn f9 Displays system information Launches HP Power Assistant Displays charge information for all installed batteries The display indicates which batteries are charging and reports the amount of charge remaining in each battery Initiates Sleep which saves your information in system memory The display and other system components turn off and power is conserved To exit Sleep briefly press the power button CAUTION To reduce the risk of information loss save your work before initiating Sleep NOTE Ifa critical battery level occurs while the computer is in the Sleep state the computer initiates Hibernation and the information stored in system memory is saved to the hard drive The function of the fn f3 hot key can be changed For example you can set the fn f3 hot key to initiate Hibernation instead of Sleep In all Windows operating system windows references to the sleep button apply to the fn f3 hot key Switches the screen image among display devices connected to the system For example if a monitor is connected to the computer fn f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and th
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