HP e-Vectra User's Manual
Contents
1. PRODUCT ORDER FORM Title Information CD ROM for Vectra VL600 VL400 amp e Vectra Part Number 5011 8109 A ORDERING INFORMATION 1 Number of Information CD ROMs a 1 5 20 2 Mail Express Standard 3 Currency U S EURO TOTALAMOUNT sd B CUSTOMER INFORMATION Other Visa Mastercard Setting Up Your e Vectra Setting Up Your e Vectra Important Ergonomic Information Improper and prolonged use of keyboards and input devices can be associated with repetitive strain injury RSI to soft tissues in the hands and arms If you do experience discomfort or pain while using any computing equipment discontinue use immediately and consult your physician as soon as possible Your comfort and safety are our primary concern Consequently we strongly recommend that you read HP s ergonomic information before using your e Vectra For detailed information refer to HP s online version of Working in Comfort which is preloaded on your e Vectra s hard disk or visit HP s Working in Comfort Weh Site at www hp com ergo A summary is provided in the Comfort and Safety Checklist on page 8 Connecting Devices Note It is recommended that you keep the box and packaging that comes with your e Vectra If you want to install the port control system refer to Securing Your e Vectra on page 7 before conn2. U HEWLETT PACKARD Warranty Entitlement Information affix label here for other warranty options 3 year return for repair 3 year return for repair for the central processing unit 3 year free parts exchange service for the keyboard mouse hard disk drive and external power supply If You Have a Problem Check you have your product receipt Run HP e DiagTools refer to page 15 Check your Warranty Entitlement see above Contact your local Customer Care Center refer to page 22 if you are located in North America or the European Union or your HP Authorized Service Provider in other countries Part Number 5970 5030 EN Printed 06 00 in Paper not bleached with chlorine 5970 5030 EN
3. HEWLETT PACKARD Quick User s Guide See inside for information on Setting Up your e Vectra and more www hp com go vectrasupport 2 E 2 E L S i S Notice The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material This document contains proprietary information that is protected by copyright rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Adobe and Acrobat are trademarks of Adobe Systems Incorporated Microsoft MS DOSG Windows and Windows NT are U S registered trademarks of Microsoft Corporation Hewlett Packard France Business Desktop Division 38053 Grenoble Cedex 9 France O 2000 Hewlett Packard Company Important Safety Information If you are in any doubt that you can lift the equipment safely do not try to move it without help For your safety never remove the PC s cover without first removing the power cord from the power outlet and any connection to a telec
4. 9 Clearance 64 76 cm 26cm Comfort and Safety Checklist Work Surface Height Your work surface should be height adjustable To ensure that your work surface is at the correct height first adjust the height of your chair so that your feet are firmly on the floor Then adjust the work surface height until your forearms are parallel with this and other input devices e Chair Your chair should provide a comfortable sitting position including features such as a height and tilt adjustment curved seat edge a stable base for example five legs and castors adjustable back support a freely rotating swivel and fully adjustable padded arm rests e Monitor Place your monitor so that the top of the screen is at slightly below eye level up to 15 degrees Work Surface Arrangement Make sure that all elements of your HP e Vectra system for example monitor document holder keyboard mice and other input devices and headphones and speakers are optimally arranged and adjusted to meet your personal requirements For example if you are primarily using the keyboard place it directly in front of you not to the side If your work involves extensive use of a mouse or other pointing device place that device directly in front of your left or right arm If you are using both a mouse and keyboard place them both at the same work surface height and close together If a palm rest is used the height should be flush with the front edge
5. screen display or using controls on the front of the monitor There is an image during boot but then the screen goes blank Have you checked that The monitor settings in your e Vectra are compatible with your monitor If the e Vectra starts but you still have problem How e Windows NT Enter VGA mode when prompted during start up e Windows 98 amp Windows 2000 Restart the e Vectra The Vectra screen is displayed For Windows 98 when you hear a beep press F 8 and then start the e Vectra in safe mode For Windows 2000 when prompted press F8 and then start the e Vectra in VGA mode When the e Vectra has started double click on the Display icon in your e Vectra s Control Panel then click on the Settings button Use the sliding control to reset the resolution For other operating systems refer to your operating system s documentation Run HP e DiagTools refer to page 15 DA S Qa Li 13 Solving Problems The Mouse Doesn t Work Have you checked that How The mouse cable is correctly connected gt 1 Switch off the e Vectra not necessary with a USB mouse 2 Plug the cable into the correct connector on the back of the e Vectra color coding is used for easy matching 3 Switch on the e Vectra You are using the correct driver If you are Download the latest driver from HP s Web at using HP s enhanced mouse ensure that the
6. Dimensions Width 8 9 cm 3 5 inches Height 24 0 cm 9 4 inches Depth 27 2cm 10 7 inches Footprint Vertical Position without stand 0 021m2 0 23ft2 Horizontal Position 0 065m 0 69112 Acoustic noise emission ISO 7779 Sound Power LwA 35 dBA Operating idle Sound Pressure LpA 30dBA Power Adapter Input Voltage 100 240 Vac auto range Input Frequency 50 60 Hz Output Voltage 19 V Maximum output power 40W max Power consumption Nominal 30W Windows 98 Suspend 20W Storage Humidity 5 85 relative non condensing at 40 C 104 F Note Operating temperature and humidity ranges may vary depending on the mass storage devices installed High humidity levels can cause improper operation of disk drives Low humidity ranges can aggravate static electricity problems and cause excessive wear of the disk surface The power consumption and acoustics figures given in the tables above are valid for the standard configuration as shipped For more information refer to the product s data sheet available fromHP s web Site www hp com desktops When the e Vectra is turned off with the power button on the front panel the power consumption falls below 3W but it is not zero The special on off method used by these computers considerably extends the lifetime of the power supply To reach zero power consumption in off mode either unplug the power outlet or use a power block with a switch 28
7. amp Africa Argentina 541 778 8380 Austria 48 0711 420 10 80 Brazil 3747 7799 Sao Paulo Belgium Dutch 82 02 626 88 06 800 157751 other Locations French 32 02 626 88 07 Canada 905 206 4663 Denmark 45 39 29 40 99 Chile 800 360 999 English International 44 0171 512 52 02 Mexico 800 427 6684 Finland 358 0208 472 88 United States 970 635 1000 France 33 01 43 62 34 34 Venezuela 800 47 888 Caracas 207 8488 Germany 49 0180 525 81 43 24PF min Pr Israel Tel 972 9 9524848 Asia Pacific Fax 972 0 9 9524849 Australia 61 3 8877 8000 Italy 89 02 264 10350 China 86 0 10 6564 5959 Netherlands 31 020 606 87 51 800 810 5959 Hong Kong 852 800 96 7729 Norway 47 22 11 62 99 India 4 91 11 682 6035 Poland Tel 4 48 22 519 0600 Fax 48 22 519 0601 Indonesia 4 62 21 350 3408 Portugal 351 21 317 6333 Japan 481 3 3335 8333 Russian Federation 7 095 797 3520 Moscow 7 812 346 7997 St Peter Fax 7 095 916 98 35 Korea Republic 82 2 3270 0700 South Africa 27 11 258 9301 outside RSA of 080 999 0700 outside Seoul only 086 000 1030 inside RSA Malaysia 4 60 3 295 2566 Spain 84 902 32 11 23 Penang 1300 88 00 28 Sweden 46 08 619 21 70 New Zealand 464 9 356 6640 Switzerland 41 084 880 11 11 Philippines 4 63 2 867 3551 Turkey 90 212 221 6969 Singapore 65 272 5300 United Kingdom 44 Taiwan 886 2 2717 0055 Thailand 66 2 661 4000 Viet Nam 84 8
8. 09 FRANCE Declares that the products Product Name Personal Computer Model Number s e Vectra Conform s to the following Product Specifications SAFETY International IEC 60950 1991 A1 A2 A3 M e Europe EN 60950 1992 A1 2 A4 A11 ELECTROMAGNETIC COMPATIBILITY e CISPR 22 1993 A1 A2 EN 55022 1994 A1 A2 Class B 1 EN 50082 1 1992 IEC 801 2 1992 prEN 55024 2 1992 4kV CD 8kV AD IEC 801 3 1984 prEN 55024 3 1991 3V m IEC 801 4 1988 prEN 55024 4 1992 0 5 kV Signal Lines 1 kV Power Lines e IEC 555 2 1982 A1 1985 EN 60555 2 1987 e IEC 61000 3 3 1994 EN 61000 3 3 1995 e FCC Title 47 CFR Part 15 Class B 2 e ICES 003 Issue 2 e AS NZ 3548 1992 Supplementary information The product herewith complies with the requirements of the following Direc tives and carries the CE marking accordingly EMC Directive 89 336 EEC and Low Voltage Directive 73 23 EEC both amended by the Directive 93 68 EEC 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems For Compliance Information ONLY contact USA contact Hewlett Packard Company Corporate Product Regulations Manager3000 Hanover Street Palo Alto CA 94304 Phone 415 857 1501 Ke 2 This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device
9. 823 4530 International Warranty This warranty is extended worldwide under certain conditions to products which are reshipped by the original purchaser either for his own use or provided as an incidental part of systems integrated by the original purchaser When available in the country of use service is provided in the same manner as if the product was purchased in that country and can only be provided in countries where the product is designed to operate Also standard warranty service response time is subject to change due to local parts availability f the product is not normally sold by HP in the country of use it may need to be returned to the country of purchase for service Please check with your local HP Sales and Service Office or HP Authorized Support Provider for more information LUI S B 3 a 22 HP Software Limited Warranty HP Software Limited Warranty THIS HP SOFTWARE LIMITED WARRANTY SHALL COVER ALL SOFTWARE INCLUDING OPERATING SYSTEM SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT IT SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE HP Software Ninety Day Limited Software Warranty HP warrants for a period of NINETY 90 DAYS from the date of the purchase that all pre installed HP software will execute their programming instructions when all files are properly installed HP does not warrant t
10. of the keyboard Other items such as your telephone or notepad should also be considered Caution Various aspects of using mice keyboards and other input devices may increase your risk of discomfort or injury Optimize your comfort and safety by positioning these devices properly Your Work Posture Sitting in one position for long periods can be uncomfortable To minimize the potential risk for physical discomfort or injury it s important that you maintain a proper posture e Head When viewing your monitor your head should not be tilted more than 15 degrees forward and do not turn your head toward either side e Back While sitting at your work surface make sure your back is supported by the chair s backrest in an erect position or angled slightly backwards Arms Make sure your arms and elbows are relaxed and loose with your upper arms perpendicular to the floor or tilted downward not more than 15 degrees Keep your forearms and hands approximately parallel with the floor with elbows bent between 70 and 115 degrees Keep your elbows close to your sides less than 20 degrees away from your body Z Q E G gt e E Q S 2 X E G e E i S Comfort and Safety Checklist Overall Hands Wrists Forearms Try to keep your hands wrists and forearms in a relaxed neutral position when using your mouse keyboard or other input devices For example while using y
11. p gt nformation CD ROM This manual Quick User s Guide Basic information only C Bh e Information CD ROM Find out how to troubleshoot your e Vectra For support information oO M www hp com go vectrasupport HP Information CD ROM The HP Information CD ROM contains complete information about your e Vectra e Product Overview e Setting Up the e Vectra Using the e Vectra Troubleshooting the e Vectra e Servicing the e Vectra e Warranty and Support Service You can order your HP Information CD ROM from HP s web site at www hp com go vectrasupport or fill out the order form on page 4 and fax it to the number on the form 8 S gt S S S Information about Your e Vectra PRODUCT ORDER FORM Title Information CD ROM for Vectra VL600 VL400 amp e Vectra Part Number 5011 8109 Do you want an HP Information CD ROM To order your HP Information CD ROM from the web 1 Go to www hp com go vectrasupport then select Manuals 2 Select your product then select HP Information CD ROM To Order your HP Information CD ROM by fax fill out the order form below and fax it to the following number Worldwide Fax Number 33 320 699 877 PRODUCT INFORMATION USA Latin America Asia U S Number of Kits 20 Worldwide Price Standard Post 29 00 30 00 Express Mail 67 00 167 00 40 00 70 00
12. page 7 Setting Up Your e Vectra Securing Your e Vectra The HP port control system has been designed to secure your e Vectra To attach the port control system 1 Connect the AC adapter mouse and keyboard to the rear of the e Vectra 2 Feedthe monitor cable through the rear of the port control system then attach the monitor connector to the rear of the e Vectra The cables of devices which use the parallel or serial port should also be fed through the rear of the port control system before connecting 3 Attach the port control system Step 1 4 Lock the port control system with the key Step 4 Vectra d gt E Dc Your e Vectra is now ready for use If you want to attach the footstand then refer to Attaching the Foot Stand on page 8 m E e gt e S e Comfort and Safety Checklist Attaching the Foot Stand 1 Position the footstand on the desk 2 Lower the front underside of the e Vectra onto the stand 3 Click the stand into place Positioning the e Vectra Always position the e Vectra to ensure that it has sufficient ventilation never obstruct or cover the ventilation holes bi YA Preparing Your Work Environment When using HP computing equipment it is important that your work environment contributes to your comfort and productivity Comfort and Safety Checklist Document Holder Keyboard Slope H 1 Thigh Keyboard Height
13. unlock the port control system if installed and hard drive compartment cover at the rear of the e Vectra Remove the port control system 3 Disconnect the power cord and any telecommunication cables Slide back and then lift off the compartment cover Step 4 E 95 m S 8 d i S gt Lj 5 hd gt S gt E Returning Your e Vectra for Repair 5 6 8 Lift the rear of the hard drive tray clear of the e Vectra using the handle This is to gain access to the data and power connectors Remove the data and power connectors Using the handle lift the hard drive tray out of the e Vectra Place the hard disk drive tray in an antistatic bag and store it in a safe place Do not remove the hard disk drive from the drive tray Replacing the Hard Disk 1 Insert the protruding pins on the front of the hard disk drive tray in the guiding grooves inside the hard disk drive compartment then slide the drive tray into position Lift the handle on the drive tray until the drives rear connectors are accessible then reconnect the power and data cables Lower the rear of the hard disk drive tray into the drive compartment then click the handle back into position Ensure that all the drive cables are safely inside the compartment not trapped or snagging on anything Replace the compartment cover and slide it back into position Reconnect the ca
14. ECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE HP Hardware Warranty Options THESE HP HARDWARE WARRANTY OPTIONS ARE SPECIFIC TO THIS HP HARDWARE PRODUCT THEY COMPLEMENT THE GENERAL HARDWARE AND SOFTWARE WARRANTY STATEMENTS FOUND ON HP S WEB SITE AND SUPERSEDE ANY WARRANTY TERMS THAT MAY BE FOUND ONLINE OR IN ANY DOCUMENTATION OR MATERIALS CONTAINED IN THE e VECTRA PRODUCT PACKAGING Warranty Entitlements 3 Year Limited Hardware Warranty 3 Year On Site Service 3 Year Limited Hardware Warranty 3 Year Return for Repair Service 30 Day Limited Hardware Warranty 30 Day Free Parts Exchange or Product Return Service HP warrants this hardware product against defects in materials and workmanship for one 1 of the Warranty Entitlements above from the date of purchase Please refer to the Warranty Entitlement Information provided on the back cover of this guide Other warranties such as Lifetime Return for Repair Service are available through HP Support Packs see your HP Sales and Service Office or your reseller for details Neither HP nor any of its designates guarantee that all of the above Warranty Entitlements will be available in your country Please consult your local HP Sales and Service Office or HP Authorized Support Provider HP Validation and Service Options If HP receives notice of a defect in your HP hardware product durin
15. NDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND PROCEEDING WITH CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE LICENSE TERMS UNLESS OTHERWISE STATED BELOW THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT IT SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE Operating system and software applications by Microsoft are licensed to you under the Microsoft License Agreement contained in the Microsoft documentation or displayed on your screen when Microsoft Software Products are launched The following License Terms govern the use of the software USE Customer may use the software on any one HP product Customer may not network the software or otherwise use it on more than one HP product Customer may not reverse assemble or decompile the software unless authorized by law COPIES AND ADAPTATIONS Customer may make copies or adaptations of the software a for archival purposes or b when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner OWNERSHIP Customer agrees that he she does n
16. System icon The operating system version is displayed under System Any operating system generated error messages Please note down exact text of error message Any errors during boot Power On Self Test This test checks all installed components 16 Any POST errors will be displayed on your monitor screen or signalled by beep codes Returning Your e Vectra for Repair Returning Your e Vectra for Repair Your hard disk drive has been designed to be easily removed In the event of system failure HP Support may advise you to remove your hard disk and return the system unit for repair or replacement Removing the Hard Disk Drive Note Always place the drive on a soft surface Protect the hard disk drive from static electricity by leaving it in its anti static bag until you are ready to reinstall it Before handling the drive touch any unpainted metal surface to discharge static electricity When you remove the hard disk drive from its antistatic bag handle it only by the frame DO NOT TOUCH the electrical components Place drive on the anti static bag whenever you set it down Hard disk drives are delicate and sensitive to shock vibration When removing or installing a hard disk accessory be careful not to drop or knock the drive Any shock may damage the drive and prevent it from functioning correctly 1 Switch off the monitor and e Vectra Unplug the AC adapter from the wall socket 2 Using the key
17. Windows 2000 preloaded systems For other operating systems refer to your operating system s documentation You are using the latest BIOS Download the latest BIOS from HP s Web at www hp com go vectrasupport matching The keyboard is clean and no keys are stuck Check all keys are at the same height and none are L4 down stuck S 5m The keyboard itself is not defective Either replace the keyboard by a known working unit or try the keyboard with another e Vectra amp d You are using the correct driver This driver is Download the latest driver from HP s Web at S provided with all Windows NT 4 0 Windows www hp com go vectrasupport 12 The Monitor Doesn t Work Solving Problems The e Vectra s power indicator light works but the monitor remains blank Have you checked that C The monitor is switched ON LED is on The monitor s power cord is correctly connected L The monitor video cable is correctly connected C The monitor s brightness and contrast settings are correctly set c c How Refer to the monitor manual for an explanation of the LED signals green orange or blinking Connect the power cord ensure it is plugged into a working grounded power outlet and into the monitor Connect the monitor video cable ensure it is properly connected to both the e Vectra and the monitor Check the settings using the monitor s OSD on
18. a radio or TV receiver Read the instructions for correct operation Notice for Korea a uu AAS AL FHAA AAE mE UE ABS OT Recycling Your e Vectra HP has a strong commitment toward the environment Your HP e Vectra has been designed to respect the environment as much as possible HP can also take your old e Vectra back for recycling when it reaches the end of its useful life HP has a product take back program in several countries The collected equipment is sent to one of HP s recycling facilities in Europe or the USA As many parts as possible are reused The remainder is recycled Special care is taken with batteries and other potentially toxic substances which are reduced into non harmful components through a special chemical process If you require more details about HP s product take back program contact your dealer or your nearest HP Sales Office v 5 gt a D e 3 cc 27 g bd E 2 E E e E o Technical Characteristics Technical Characteristics As an ENERGY STAR partner HP has determined that this product meets the ENERGY STAR guidelines for energy efficiency Windows 98 only To check power consumption figures refer to the following table Characteristics e Vectra Weight configuration with 1 CD ROM drive excluding keyboard and display 3 5 kg 7 7 pounds
19. aptations of the software to the public in physical media or by telecommunication without the prior written consent of Hewlett Packard TERMINATION Hewlett Packard may terminate this software license for failure to comply with any of these terms provided Hewlett Packard has requested Customer to cure the failure and Customer has failed to do so within thirty 30 days of such notice UPDATES AND UPGRADES Customer agrees that the software does not include updates and upgrades which may be available from Hewlett Packard under a separate support agreement EXPORT CLAUSE Customer agrees not to export or re export the software or any copy or adaptation in violation of the U S Export Administration regulations or other applicable regulation U S GOVERNMENT RESTRICTED RIGHTS Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 Qi of the Rights in Technical Data and Computer Software clause in DFARS 252 227 7013 Hewlett Packard Company 3000 Hanover Street Palo Alto CA 94304 U S A Rights for non DOD U S Government Departments and Agencies are as set forth in FAR 52 227 19 c 1 2 Q ml 2 S N 24 Regulatory Statements Regulatory Statements DECLARATION OF CONFORMITY According to ISO IEC Guide 22 and CEN CENELEC EN 45014 Manufacturer s name HEWLETT PACKARD France Manufacturer s address 5 Avenue Raymond Chanas Eybens 38053 GRENOBLE Cedex
20. bles and port control system refer to Securing Your e Vectra on page 7 HP Hardware Warranty HP Hardware Warranty General This HP Hardware Warranty statement gives you the customer express warranty rights from HP the Manufacturer Please refer to HP s web site for an extensive description of your warranty entitlements In addition you may also have other legal rights under applicable local law or special written agreement with HP FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU THE LAWS OF YOUR COUNTRY MAY PROVIDE FOR DIFFERENT WARRANTY RIGHTS IF SO YOUR HP AUTHORIZED SUPPORT PROVIDER OR HP SALES AND SERVICE OFFICE CAN PROVIDE YOU WITH DETAILS Warranty Repair or Replacement HP Hardware During the applicable warranty period HP warrants that your HP Hardware Accessory or Supply will be free from defects in materials and workmanship Except as indicated above however HP does not warrant that any HP Hardware Accessory or Supply will operate uninterrupted or error free During the product warranty period HP will within a reasonable time repair your product or if unable to repair refund in the amount of the product purchase price upon prompt return of the product to your HP Authorized Supp
21. correct driver is installed This driver is WWW ap 9 PP provided with all Windows NT 4 0 Windows 98 and Windows 2000 preloaded systems O You are using the latest BIOS Download the latest BIOS from HP s Web at www hp com go vectrasupport The mouse is clean Clean the mouse ball as shown below The mouse itself is not defective Replace the mouse by a known working unit or try the mouse with another e Vectra If the e Vectra starts but you still have a E Run HP e DiagTools refer to page 15 problem lt 4 To Recover Your Hard Disk Contents If you need to recover your hard disk as originally shipped with preloaded operating system drivers and utilities you can use the CD ROMs gt provided with product For more information consult the instructions on S the CD ROMs T Need More Help For more detailed help refer to the troubleshooting information which is available on HP s support web site at www hp com go vectrasupport 14 HP e DiagTools Hardware Diagnostics Utility HP e DiagTools Hardware Diagnostics Utility Note Run e DiagTools before contacting HP for warranty service This is to obtain information that will be requested by a support agent The HP e DiagTools can help you diagnose hardware related problems on your HP e Vectra For more information about this utility refer to the Diagtools User s Guide available on the HP web site in PDF Adobe Ac
22. eck and back You should stretch at least as often as you take brief task breaks at least once every hour Discomfort may be alleviated by using alternative ergonomic designs and accessories such as ergonomically personalized chairs palm rests keyboard trays alternative input devices prescription eyeglasses anti glare screens and more Seek additional information from the sources available to you including your employer doctor local office supply store and the nformation Sources listed in the online version of Working in Comfort preloaded on the hard disk of your HP computing equipment or available on the HP web site www hp com ergo Using Your e Vectra Using Your e Vectra 9 Power on Status Light green Hard Disk Activity Light amber on off button y i Windows Product ID4 Caution Do not cover ventilation holes as this can cause overheating Starting the e Vectra for the First Time Do not switch off the e Vectra while the software is being initialized as this could cause unexpected results 1 Turnon the monitor first and then the e Vectra 2 The software initialization routine starts During this time you will be asked to carry out various tasks including entering the Windows product ID and selecting the regional settings to be used on your e Vectra 3 After the initialization routine has finished click on 0 and the e Vectra will restart Stopping your e Vectra To stop the e Vec
23. ecting any devices The connectors are color coded for easy matching Match the colors The connectors are shaped to go in one way only AC One 9 pin Serial Connector turquoise cx Keyboard purple 25 pin Parallel Connector burgundy To connect a printer to your e Vectra refer to the manual that came D Mouse green with the printer Two USB lt Connectors black Monitor blue To connect a monitor by to your e Vectra refer Wi AN to the manual that m came with the monitor 8 d i S gt m e USB is supported Vectra bt 5 gt 5 D 5 v Setting Up Your e Vectra Connecting the External Power Supply WARNING For your safety always use the AC adapter that came with your product Always use a power cord in compliance with your national safety standards like the one provided to you by HP This equipment can he disconnected from the power supply by removing the power cord from the power outlet This means the equipment must be located close to an easily accessible power outlet Connect the AC adapter to the rear of the e Vectra then plug in the AC adapter as indicated in the diagram below i Z A A 29 x En Ne p It is recommended that you install the port control system to prevent the AC adapter from being unplugged Refer to Securing Your e Vectra on
24. g the hardware product s warranty period HP or its designate may at its option and depending on warranty entitlement 1 Repair the parts which prove to be defective OR 2 Replace the parts which prove to be defective OR 3 Provide the customer with the appropriate part s required for repair In this event HP may Provide you with written instructions for replacing the defective part s Provide free telephone assistance for installation of the replacement component Prepay shipping charges duties and taxes for replacement parts sent to you as well as for any parts that HP asks to be returned You will be billed for any defective part s not returned as requested by HP HP reserves the right to validate any claims of defective products or components before repairing or replacing such products or components Run HP e DiagTools HP Diagnostics Utility before contacting HP for warranty service This is to obtain information that will be requested by a support agent Before Contacting HP for Warranty Service e Run the diagnostic software HP e DiagTools refer to page 15 to diagnose your product and to obtain information that will be requested by a support agent e Troubleshoot your system using support information provided on the HP Worldwide Web support site at http www hp com go vectrasupport e Locate your proof of purchase date indicated on your receipt invoice etc e Have immediate access to the defective product fo
25. hat the software will be uninterrupted or error free In case of software failure to execute its programming instructions during the warranty period customer s remedy will be the replacement of software provided by HP or a refund upon return of the product and all copies of software installation instructions and assistance Removable Media if supplied HP warrants the removable media if supplied upon which this product is recorded to be free from defects in materials and workmanship under normal use for a period of NINETY 90 DAYS from the date of purchase Customer s remedy in case of defect will be the replacement of media provided by HP or a refund upon return of the product and destruction of all other non removable media copies of the software Other Software if supplied All other software is warranted by the software vendor and is not warranted by HP Operating System if supplied HP warrants for a one 1 year period from the date of the purchase the installation and configuration of the pre installed version of the operating system HP does not warrant that the software will be uninterrupted or error free In the event of software failure to execute its programming instructions during the warranty period HP will provide the Customer with non defective software along with re installation instructions or assistance HP Service Procedures Notice of Warranty Claims Customer must notify HP in writing of any warranty clai
26. ionsgefahr Zu ihrer eigenen Sicherheit sollten Sie nicht versuchen die Batterie wiederaufzuladen zu zerlegen oder die alte Batterie zu verbrennen Tauschen Sie die Batterie nur gegen den gleichen oder hnlichen Typ aus der vom Hersteller empfolen wird Bei der in diesem e Vectra intergrierten Batterie handeltes sich um eine Lithium Batterie die keine Schwermetalle enth lt Batterien und Akkumulatoren geh ren nicht in den Hausm ll Sie verden vom Hersteller Handler oder deren Beauftragten kostenlos zur ckgenommen um sie einer Verwertung bzw Entsorgung zuzuf hren Notice for the Netherlands Bij dit apparaat zijn batterijen geleverd Wanneer deze leeg zijn moet U ze niet weggooien maar inleveren als KCA Hinweis f r Deutschland Gerauschemission Larmangabe nach Maschinenl rmverordnung 3 GSGV Deutschland LpA 70 dB am Arbeitsplatz bei normalem Betrieb nach DIN 45635 T 19 under normal use in the workplace as per ISO 7779 Notice for Japan Od FHSS eS lis VCCI LEK 4S TRB Cd COS SERIA 5 6 L CHESS COMBS Va PTL a PHS hat 5 Ed Ry RORA TEL ORY ROEL This equipment is in the Class B category information technology equipment based on the rules of the Voluntary Control Council For Interference by Information Technology Equipment VCCI Although aimed for residential area operation radio interference may be caused when used near
27. m not later than thirty 30 days after the expiration of the warranty period Limitation of Warranty HP makes no other express warranty whether written or oral with respect to this product Any implied warranty of merchantability or fitness for a particular purpose is limited to the 90 day duration of this written warranty HP is not liable in case of misuse unauthorized modification improper maintenance or defects resulting from unauthorized use with non HP equipment Limitation of Liability and Remedies THE REMEDIES PROVIDED ABOVE ARE CUSTOMER S SOLE AND EXCLUSIVE REMEDIES IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFIT WHETHER BASED ON WARRANTY CONTRACT TORT OR ANY OTHER LEGAL THEORY This warranty in no way effects Customers right under statutory law S S S S N Obtaining Warranty Service Warranty Service may be obtained from the nearest HP sales office or in other locations indicated on HP s Web Site 23 HP Software License Agreement HP Software License Agreement Your HP product contains software programs CAREFULLY READ THIS LICENSE AGREEMENT AND LIMITED WARRANTY STATEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS ANDCONDITIONS OF THE LICENSE AGREEMENT PROCEEDING TO OPERATE THE EQUIPMENT I
28. must accept any interference received including interference that may cause undes ired operation t Y hz 3 Grenoble Jean Charles MIARD February 2000 Quality Manager S ce 25 Regulatory Statements FCC for USA only Federal Communications Commission Radio Frequency Interference Statement Warning This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to correct the interference by one or more of the following measures reorient or relocate the receiving antenna increase the separation between the equipment and the receiver connect the equipment into an outlet on a circuit different from that to which the receiver is connected consult the dealer or an experienced radio TV technician for help Hewlett Packard s FCC Compliance Tests were conducted with HP
29. nstall telephone jacks in wet locations unless the telephone line has been disconnected at the network interface Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an lightning storm There may be a risk from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Never touch or remove the communications board without first removing the connection to the telephone network Use minimum N 26 AWG wire for telephone cable Warning Some parts inside the computer may be hot please wait for them to cool down before touching them Information about Your e Vectra Information about Your e Vectra Thank you for purchasing your HP e Vectra This Quick User s Guide provides you with essential information on setup troubleshooting and ergonomics Out of concern for the environment we have kept this guide small This HP product has been designed to be easy to use If after reading this guide you still require further information you can order the HP Information CD ROM see below or access HP s web site which contains a wide range of information including downloadable documentation service and support options and the latest versions of drivers and utilities ws gt This manual Quick User s Guide Set up your e Vectra
30. ommunications network If a Power Protection Device is fitted to your PC you must shut down your computer using the on off switch then remove the power cord before removing the PC s cover Remove the Power Protection Device cables before any servicing operation Always replace the cover before switching the PC on again avoid electric shock do not open the Power Supply Unit There are no serviceable parts inside For your safety only replace with a Power Supply Unit provided by HP Support Services Ensure that the that the electrical power requirements of your PC refer to the label on the Power Supply Unit can be suitably provided by your electrical installation There is a danger of explosion if the battery is incorrectly installed For your safety never attempt to recharge disassemble or burn an old battery Only replace the battery with the same or equivalent type as recommended by the manufacturer The battery in this PC is a lithium battery which does not contain any heavy metals Nevertheless in order to protect the environment do not dispose of batteries in household waste Please return used batteries either to the shop from which you bought them to the dealer from whom you purchased your PC or to HP so that they can either be recycled or disposed of in the correct way Returned batteries will be accepted free of charge If you have a modem Do not attempt to connect this product to the phone line during a lightning storm Never i
31. ort Provider or other HP designate Unless otherwise stated or agreed upon in writing with HP all hardware components must be returned for refund with the entire central processor unit The central processor unit CPU keyboard mouse and Hewlett Packard accessories inside the system unit at time of purchase such as video adapters mass storage devices and interface controllers are covered by this warranty HP products external to the system unit such as external storage subsystems monitors printers and other peripherals and accessories added at a later stage are covered by the applicable warranties for those products HP does NOT provide support for this product configured as a network server Unless otherwise stated and to the extent permitted by local law hardware products may contain remanufactured parts equivalent to new in performance or parts subject to prior incidental use HP may repair or replace hardware products 1 with equivalent products to the products being repaired or replaced but which may have been subject to prior use ii with products containing remanufactured parts equivalent to new in performance or parts which may have been used or iii with equivalent products to an original product that has been discontinued Non HP Hardware All non HP products or peripherals external to the central processor unit such as external storage subsystems monitors printers and other peripherals are covered by the ap
32. ot have any title or ownership of the software other than ownership of the physical media Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement PRODUCT RECOVERY CD ROM If your HP product was shipped with a product recovery CD ROM G The product recovery CD ROM and or support utility software may only be used for restoring the hard disk of the HP product with which the product recovery CD ROM was originally provided Gi The use of any operating system software by Microsoft contained in any such product recovery CD ROM shall be governed by the Microsoft License Agreement TRANSFER OF RIGHTS IN SOFTWARE Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement Upon such a transfer Customer agrees that his her rights in the software are terminated and that he she will either destroy his her copies and adaptations or deliver them to the third party SUBLICENSING AND DISTRIBUTION Customer may not lease sublicense the software or distribute copies or ad
33. our keyboard and mouse rest your forearms flat on your desktop Legs Your thighs should be horizontal or angled slightly downward Your lower legs should be near a right angle to your thighs Make sure there is sufficient room under the work surface for your legs Feet If after adjusting your chair you cannot rest your feet comfortably on the floor use a footrest preferably one that can be adjusted in height and angle Look away from the screen from time to time to help reduce eyestrain Focus on distant objects briefly and blink periodically to lubricate your eyes You also should have your eyes checked on a regular basis and ensure your eyeglass prescription is suitable for working on a computer monitor Remember to occasionally shift position and move your body Keeping your body in one position for long periods is unnatural and stressful When prolonged work is required take frequent short breaks As a rule of thumb a five or ten minute break every hour is a good idea Short frequent breaks are more beneficial than longer less frequent breaks Data show that people who work for long periods of time without a break may be more prone to ergonomic injury Changing tasks frequently will help prevent muscle stiffness Examples alternating between keyboarding reading writing filing and moving around in your work environment helps you maintain a relaxed posture Occasionally stretch the muscles in your hands arms shoulders n
34. per incident repair charges e Ifa hardware failure is not found you will be billed for the service provided You may be required to provide proof of the purchase date of your product before warranty service will be provided Free Parts Exchange service is subject to the following conditions e HP is not responsible for nor warrants your replacement parts of hardware product against damage resulting from improper installation of replacement parts or repair of your defective product by you or your designate e You will be billed for any additional replacement parts required as a result of improper installation of original replacement part by your or your designate 30 Day Limited Hardware Warranty 30 Day Free parts exchange or Product Return Service e Free parts exchange service or return of the entire product including keyboard mouse and power supply within 30 days of product purchase to the HP Authorized Support Provider from where the product was purchased You may be asked for proof of purchase e S E G 21 HP Customer Care Center Phone Numbers HP Customer Care Center Phone Numbers HP Customer Care Centers can help you solve issues related to HP products and if necessary initiate appropriate service procedures In the U S A telephone support is available 24 hours a day 7 days a week Elsewhere it is available during normal office hours North amp Latin America Europe Middle East
35. plicable vendor warranties for those products Proof of Purchase and Warranty Period In order to receive support for your hardware and software product for the applicable warranty period proof of the original purchase date may be required otherwise the manufacturers date located on the product becomes the beginning of the warranty period Exclusions Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized repair maintenance modification or misuse d operation outside of the published operating specifications for the product e improper site preparation or maintenance f virus infection or g such other exclusions as may be expressly set forth in this Warranty Statement Limitation of Implied Warranties TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW ANY IMPLIED WARRANTY BY THE MANUFACTURER OF MERCHANTABILITY FOR FITNESS FOR A PARTICULAR PURPOSE OR OTHER IMPLIED WARRANTIES ARE HEREBY LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY e S G amp 19 S E S HP Hardware Warranty Note Note Exclusive Remedy TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SP
36. r potential online or telephone troubleshooting by an HP service agent 20 HP Hardware Warranty Warranty Entitlement Description and Conditions This service will be provided exclusively by your HP Sales and Service Center both in North America and Europe In other countries you may either contact your HP Sales and Service Centers or a participating HP Authorized Support Provider You may be asked for proof of purchase 3 Year Limited Hardware Warranty 3 Year on Site Service Oncsite service for the Central Processing Unit including free parts exchange and labor during the three year warranty period HP reserves the right to ship to Customer replaceable units Free parts exchange service for the keyboard mouse power supply and hard disk drive during the three year warranty period On Site Service visits are subject to the following condition e You must verify that the latest version of the BIOS is installed on your product You may be asked to install the latest version of the BIOS before an HP Sales and Service Center representative or HP Authorized Support Provider representative is dispatched to your site Free Parts Exchange service is subject to the following conditions e HP is not responsible for nor warrants your replacement parts of hardware product against damage resulting from improper installation of replacement parts or repair of your defective product by you or your designate e You will be billed for any additional
37. replacement parts required as a result of improper installation of original replacement part by your or your designate 3 Year Limited Hardware Warranty 3 Year return for repair Service Return for repair service for the Central Processing Unit including free parts exchange and labor during the three year product warranty period Free parts exchange service for the keyboard mouse power supply and hard disk drive during the three year warranty period Your product will not be accepted for repair unless you have at first contacted your HP Customer Care Center who will provide instructions on how to return your product for repair The Customer shall prepay all shipping charges duty and taxes for products returned to HP for warranty Service Once the products have been repaired it will be returned free of charge to the address you designate except for products returned to Customer in another country You may be asked for proof of purchase Return For Repair Service is subject to the following conditions e Running the HP diagnostic software provided with your product before returning your product for repair service is recommended e Youare required to return the complete product in an acceptable and repairable condition Return for Repair service is limited to the repair of hardware failures only e Returned product failures caused by non HP products whether internal or external to the system processor unit are subject to standard
38. robat format Where Can I Get e DiagTools There are three ways to access e DiagTools from the Utility Partition on your hard disk drive from the HP Image Library and Diagnostics System CD ROM that came with your e Vectra e ordering the HP e DiagTools CD from HP s Support web site www hp com go vectrasupport Starting e DiagTools from the Utility Partition on your Hard Disk Drive Note Starting e DiagTools from the HP Image Library and Diagnostics System CD ROM Note This method will only work it the diagnostics partition on your hard disk drive is intact Restart your e Vectra and press the function key F10 when you see the message Press F10 to enter HP Utility Partition or any other key to proceed 2 Inthe menu select e DiagTools To start e DiagTools from the CD ROM Insert the HP Image Library and Diagnostics System CD ROM in the CD ROM drive 2 Restart the e Vectra After a moment you should see the DiagTools welcome screen If you are unable to boot from your CD ROM drive restart your e Vectra and press F2 to enter HP s Setup program Check the Boot device settings to ensure that your e Vectra can boot from the CD ROM E 8 x S x S E S E S S 5 t S N Support and Information Services Support and Information Services You can learn more about HP service and support from the s
39. sed your e Vectra or to HP so that they can either be recycled or disposed of in the correct way Returned batteries will be accepted free of charge Sile cordon secteur n est pas livr avec votre ordinateur utiliser un cordon secteur en accord avec votre code electrique national Canada utiliser un cordon secteur certifi CSA Pour votre securit ne pas enlever le capot de cet quipement avant de d brancher le cordon secteur et toute connexion au r seau de t lecommunication Remettez toujours le capot avant de mettre sous tension En cas d utilisation de pile au lithium Il y a danger d explosion lorsque la pile n est pas install e correctement Pour votre s curit ne jamais essayer de recharger de d monter ou de br ler l ancienne pile Remplacer uniquement avec une pile du m me type ou d un type quivalent recommand par le constructeur La pile dans cet ordinateur est une pile au lithium qui ne contient pas de m taux lourds n anmoins afin de prot ger l environement ne jetez pas les piles dans les ordures m nag res Rendez les vous les avez achet es au revendeur vous avez achet votre ordinateur ou Hewlett Packard pourqu elles soient recycl es ou rang es de mani re qui ne nuit pas l environement Les piles us es seront accept es gratuitement E gt 8 Ei Lt ce 26 Recycling Your e Vectra Warnung Wenn die Batterie nicht korreckt eingebaut wird besteht Explos
40. supported peripheral devices and HP shielded cables such as those you receive with your system Changes or modifications not expressly approved by Hewlett Packard could void the user s authority to operate the equipment Notice for Canada This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la Class B est conforme la norme NMB 003 du Canada Safety Warning for the USA and Canada If the power cord is not supplied with the e Vectra select a power cord in accordance with your national electrical specifications USA use a UL listed type SVT detachable power cord Canada use a CSA certified detachable power cord For your safety never remove the e Vectra s cover without first removing the power cord from the power outlet and any connection to a telecommunications network Always replace the cover before switching the e Vectra on again Cif lithium battery is used There is a danger of explosion if the battery is incorrectly installed For your safety never attempt to recharge disassemble or burn an old battery Only replace the battery with the same or equivalent type as recommended by the manufacturer The battery in this e Vectra is a lithium battery which does not contain any heavy metals Nevertheless in order to protect the environment do not dispose of batteries in household waste Please return used batteries either to the shop from which you bought them to the dealer from whom you purcha
41. tra exit all applications and then use your operating system s Shut Down command in the Start menu for Windows NT 4 0 Windows 98 and Windows 2000 If you want to force your e Vectra to shut for example if your operating system does not respond press and hold the power button for approximately 5 seconds hu 8 d S gt 2 e Solving Problems Solving Problems If Your e Vectra Does Not Start Properly The e Vectra Doesn t Power Have you checked that How L The e Vectra s external power supply is Connect the AC adapter a working power outlet properly connected LED constant green then connect the AC adapter to the rear of the e Vectra The Power On Self Test Displays an Error An on screen error message or a beep code when the e Vectra starts up means that there is a configuration problem Have you checked How L The part of your configuration for which the For more detailed help refer the troubleshooting Power On Self Test has detected an error information which is available on HP s support web Site at www hp com go vectrasupport If you still have a problem gt Run HP e DiagTools refer to page 15 If Your e Vectra Has a Hardware Problem The Keyhoard Doesn t Work Have you checked that How L The keyboard cable is correctly connected Plug the cable into the correct connector on the back of the e Vectra Color coding is used for easy 98 and
42. upport Web site www hp com go vectrasupport Collecting Information on Your e Vectra Before Contacting Support Take a piece of paper and note down some of the information mentioned below This will help HP support deal with your problem quickly and efficiently e Vectra Description Model number See label on the right side of your e Vectra when in horizontal position Serial number See label on the right side of your e Vectra when in horizontal position RAM e Number of megabytes installed e Theamount of RAM is displayed on the Summary Screen accessed by pressing Esc during start up Question or Problem Write down a brief description of the problem Frequency Run OK How often has the problem occurred How long has the e Vectra been running normally Recent changes to the e Vectra Have there been any recent changes made to the e Vectra Hardware Configuration Which BIOS version is used The BIOS version is displayed on the Summary Screen accessed by pressing Esc during start up Any BIOS parameter changes Did the problem occur after changes were made to the BIOS using the Setup program Operating System Are you using the original operating system software that came preloaded on your e Vectra If no what is the operating system version What is the operating system version Select Settings gt Control Panel from the Start menu then click on the
Download Pdf Manuals
Related Search