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HP Deskjet 2541 All-in-One Printer User's Manual

1. Feature Description 1 On button Turns the printer on or off When the printer is off a minimal amount of power is still used To completely remove power turn off the printer then unplug the power cord 2 Cancel button Stops the current operation 3 Wireless status light and button Blue light indicates a wireless connection Press the button to turn on or off the printer wireless capabilities Press and hold the button for more than 3 seconds until light blinks to start Wi Fi Protected Setup WPS push button mode 4 Wireless Direct status light and button White light indicates the status of HP wireless direct Press the button to turn on or off HP wireless direct 5 Start Copy Black button Starts a black and white copy job Acts as a resume button after resolving print problems 6 Start Copy Color button Starts a color copy job Acts as a resume button after resolving print problems 7 Attention light Indicates that there is a paper jam the printer is out of paper or some event that requires your attention 8 Cartridge lights Indicates low ink or ink cartridge problems 9 Control panel display Indicates the number of copies media error and wireless status Control panel features 5 6 Wireless settings Press the Wireless button to turn on the printer wireless capabilities e Ifthe printer has an active connection to a wireless network the wireless light will be on solid blue In the mean time th
2. ENWW Environmental product stewardship program 87 Regulatory notices The HP Deskjet 2540 series meets product requirements from regulatory agencies in your country region This section contains the following topics e Regulatory model identification number e FCC statement e Notice to users in Korea e VCCI Class B compliance statement for users in Japan e Notice to users in Japan about the power cord e European Union Regulatory Notice e Declaration of conformity e Regulatory wireless statements Regulatory model identification number For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is SNPRB 1204 02 This regulatory number should not be confused with the marketing name HP Deskjet 2540 All in One series HP Deskjet Ink Advantage 2545 All in One series etc or product numbers A9U22A to A9U28A etc 88 Appendix A Technical information ENWW FCC statement FCC statement The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product This equipment hos been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reason able protection against harmful interference in a residential installation This equipment uses and
3. Right click the Print Spooler service and then click Properties 66 Chapter 8 Solve a problem ENWW Windows XP d iv On the General tab next to Startup type make sure that Automatic is selected v Ifthe service is not already running under Service status click Start and then click OK i From the Windows Start menu right click My Computer ii Click Manage and then click Services and Applications iii Double click Services and then select Print Spooler iv Right click Print Spooler and click Restart to restart the service Make sure the correct printer is set as the default printer The default printer has a check mark in a black or green circle next to it If the wrong printer is set as the default printer right click the correct printer and select Set as Default Printer Try using your printer again 6 Restart the computer 7 Clear the print queue To clear the print queue a e Depending upon your operating system do one of the following e Windows 8 Point to or tap the upper right corner of the screen to open the Charms bar click the Settings icon click or tap Control Panel and then click or tap View devices and printers e Windows 7 From the Windows Start menu click Devices and Printers e Windows Vista From the Windows Start menu click Control Panel and then click Printers e Windows XP From the Windows Start menu click Control Panel and then click Printers and Faxes
4. The default printer has a check mark in a black or green circle next to it c If the wrong printer is set as the default printer right click the correct printer and select Set as Default Printer d Try using your printer again 5 Restart the print spooler To restart the print spooler a Depending upon your operating system do one of the following Windows 8 i ii iii iv V Vi Windows 7 i ii iti iv V Windows Vista Point to or tap the upper right corner of the screen to open the Charms bar and then click the Settings icon Click or tap Control Panel and then click or tap System and Security Click or tap Administrative Tools and then double click or double tap Services Right click or touch and hold Print Spooler and then click Properties On the General tab next to Startup type make sure that Automatic is selected If the service is not already running under Service status click or tap Start and then click or tap OK From the Windows Start menu click Control Panel System and Security and then Administrative Tools Double click Services Right click the Print Spooler and then click Properties On the General tab next to Startup type make sure that Automatic is selected If the service is not already running under Service status click Start and then click OK From the Windows Start menu click Control Panel System and Maintenance Administrative Tools Double click Services
5. 50 60 Hz 3Hz 0957 2403 e Input voltage 200 240Vac 10 e Input frequency 50 60 Hz 3Hz Ef NOTE Use only with the power adapter supplied by HP Cartridge yield Visit www hp com go learnaboutsupplies for more information on estimated cartridge yields Acoustic information If you have Internet access you can get acoustic information from the HP website Go to www hp com support ENWW Specifications 83 Environmental product stewardship program Hewlett Packard is committed to providing quality products in an environmentally sound manner Design for recycling has been incorporated into this product The number of materials has been kept to a minimum while ensuring proper functionality and reliability Dissimilar materials have been designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools High priority parts have been designed to access quickly for efficient disassembly and repair For more information visit HP s Commitment to the Environment Web site at www hp com hpinfo globalcitizenship environment o Eco Tips o Paper use e Plastics e Material safety data sheets e Recycling program o HP inkjet supplies recycling program e Power consumption e Sleep mode e Disposal of waste equipment by users e Chemical substances e Toxic and hazardous substance table China e Restriction of hazardous substance Ukraine
6. Double click the icon for your printer to open the print queue On the Printer menu click Cancel all documents or Purge Print Document and then click Yes to confirm If there are still documents in the queue restart the computer and try printing again after the computer has restarted Check the print queue again to make sure it is clear and then try to print again If the above solutions do not resolve the problem click here for more online troubleshooting ENWW Unable to print 67 Clear print carriage Remove any objects such as paper which are blocking the print carriage See Clear paper jam on page 62 for more information Ex NOTE Do not use any tools or other devices to remove jammed paper Always use caution when removing jammed paper from inside the printer Click here to go online for more information 68 Chapter8 Solve a problem ENWW Identify a defective cartridge ENWW If both the tri color and black ink cartridge lights are blinking and the On button light is on both cartridges may still have tape on be very low on ink or are missing First make sure that the pink tape has been removed from both cartridges and that both ink cartridges are installed If both ink cartridge lights are still blinking then one or both cartridges may be defective To determine if one cartridge is defective do the following 1 Remove the black ink cartridge 2 Close the cartridge access door 3 Ifthe On but
7. e Notice to users in Mexico e Notice to users in Taiwan 92 AppendixA Technical information ENWW e Wireless notice to users in Japan Exposure to radio frequency radiation Exposure to radio frequency radiation Caution The radiated output power of this device is far below the FCC radio A frequency exposure limits Nevertheless the device shall be used in such a manner that the potential for human contact during normal operation is minimized This product and any attached external antenna if supported shall be placed in such a manner to minimize the potential for human contact during normal operation In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20 cm 8 inches during normal operation Notice to users in Brazil Aviso aos usu rios no Brasil Este equipamento opera em carter secund rio isto n o tem direito prote o contra inter fer ncia prejudicial mesmo de esta es do mesmo tipo e n o pode causar interfer ncia a sistemas operando em car ter prim rio Res ANATEL 282 2001 ENWW Regulatory notices 93 Notice to users in Canada Notice to users in Canada Note l attention des utilisateurs canadiens Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential rad
8. requires router 49 Change network settings This method is available if you have already installed the printer software Ex NOTE This method requires a USB cable Do not connect the USB cable until prompted to do so 1 Depending on your operating system do one of the following e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP Deskjet 2540 series 2 Click Printer Setup amp Software 3 Select Reconfigure Wireless Settings Follow the on screen instructions 50 Chapter 7 Connectivity ENWW USB connection non network connection The HP Deskjet 2540 series supports a rear USB 2 0 High Speed port for connection to a computer To connect the printer with the USB cable 1 Insert the printer software CD in the computer CD ROM drive Ex NOTE Do not connect the USB cable to the printer until you are prompted to do so 2 Follow the on screen instructions When you are prompted connect the printer to the computer by selecting USB on the Connection Options screen 3 Follow the on screen instructions If the printer software has been installed the printer will operate as a plug and play device If the software has not been installed insert the CD that came with the printer and follow the on screen instructions ENWW USB connection non netw
9. 7 HP Deskjet 2540 All in One series Table of contents 1 TAP Deskjet 2540 Sens GID cr e Ae a ida 1 2 Get to know the HP Deskjet 2540 Series 2 45smssatercnnerssisnsengens cn radianes LAREDO in 3 Printer parts ses cisnncingce cacccesandedesctuacatanesdastaddadessbiuddiannasededeasedndddacaatiysbeudectinadaedasenadeasadacantebddaseasantideteaunseudaven 4 Control pamel TOAtures xica diia arias 5 Wireless Settings iii noted 6 StAtUs QMS A nee el A te 7 A i larataed cocdtutncscccduudecascusedaabeecacduanne E cccedunaenceccduade caccuedansececovazeaa cs cocgaanedte dc ns 10 A NAO 11 A sanedeadeansededea Qdsaneatedeatendd sanacudes cuanemasedsisnne nen a 12 Print DhOtOS viii dida aia 14 Print envelopes semne n e A A did 15 Print with AP wireless direct ccicccacccsccadeecacazacesenabenesecadancca cestdanenqaadchdaneadeddccaacnd leneubaneandnaeaceadectvaaunanes 16 Print using th maximum API cia send 18 Tips for print SUCCESS nue EAA A ANRA EAR ANA 19 4 Paper DASICS aiii a a ESER 21 Recommended papers for printing seine 22 Load media us rs 24 5 COPY and SCAM eiii idas 29 Copy documents si iiisseeeeeeenneeeeeeeeeeeeeeeeeneeeeeeeeennne 30 Scan to A Computer saree cc cidavacacanstladanncecdedadnardecdcecenensesduseeasdeanadeddnanceadedduaanessinadensann ncaa uedanesadneddadaceuduses 32 TIPS fOr COPY SUCCESS cuida tdt nls 34 Tips for SCAN SUCCESS us 35 6 WorkwWithiink cartridges suicida lentes iris af Check estimated ink levels seen 38 AE
10. Ink Cartridge problemi mv iia dei 73 Older generation cartridges sise 75 NETWORKIN sosiaa a aida 76 AP SUDPOM cui ci A A A Ai 77 Appendix A Technical into mal ico a 79 Hewlett Packard Company notices sise 80 Specification S ainne a da dais 81 Environmental product stewardship program cccceeeeeeeeececeeceeeceeeeeeeeeeesececcaecaaeaaeeeeeeeeeeeeeeeeeees 84 Regulatory NOTICES soii ii A EEEE 88 dante socials ala 97 ENWW 1 HP Deskjet 2540 series Help Learn how to use your HP Deskjet 2540 series e Printer parts on page 4 e Control panel features on page 5 o Load media on page 24 e Copy documents on page 30 e Scan to a computer on page 32 e Print on page 11 o Replace ink cartridges on page 41 e Clear paper jam on page 62 e Check estimated ink levels on page 38 ENWW 2 Chapter 1 HP Deskjet 2540 series Help ENWW ENWW Get to know the HP Deskjet 2540 series Printer parts Control panel features Wireless settings Status lights Auto Off Printer parts 1 Input tray 2 Input tray guard 3 Cartridges 4 Lid 5 Lid backing 6 Paper width guide for the input tray 7 Control panel 8 Cartridge access door 9 Output tray 10 Output tray extender also referred to as the tray extender 11 Scanner glass 12 Rear USB port 13 Power connection 4 Chapter 2 Get to know the HP Deskjet 2540 series ENWW Control panel features ENWW
11. Paper Quality tab To change default print settings click Print amp Scan and then click Set Preferences in the printer software Depending on your operating system do one of the following to open the printer software o Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar and then click the icon with the printer s name Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP Deskjet 2540 series and then click HP Deskjet 2540 series If you want to print a black and white document using black ink only click the Advanced button From the Print in Grayscale drop down menu select Black Ink Only then click the OK button Tips for printsuccess 19 Notes e Original HP ink cartridges are designed and tested with HP printers and papers to help you easily produce great results time after time Ey NOTE HP cannot guarantee the quality or reliability of non HP supplies Product service or repairs required as a result of using a non HP supply will not be covered under warranty If you believe the purchased original HP ink cartridges go to www hp com go anticounterfeit Ink level warnings and indicators provide estimates for planning purposes only Ex NOTE When you receive a low ink warning message consider having a replacement ink cartridge available to avoid possible printing delays You do not need to re
12. Voltage External Ac Dc and Ac Ac Power Supplies August 11 2004 RoHS EN 50581 2012 The product herewith complies with the requimament ol the Low Voltage Directye 2004 95 EC the EMC Diractye 2004 10B EC the Ecodesign Directive 2009 1 25 EC the RoHS Diractye 2011 65 EU and carries ha ce marking accordingly This device complics wih part 15 of the FOC Rukas Operation is subjact lo tha following wo conditions 1 This device may not cause harmful imerfarence and 2 this device must accep any intarlarence received including intarlerence that may couse undesired operation Additonal Information 1 This product is assigned a Regulatory Model Number which says with the roguloloy cspacts of the design The Reguiatory Model Number is the moin product identifier in the regulatory documentation and test reports this number should not be confused with tha marketing name or the product minbars 2 The product was tested in a typical configuration 10 October 2012 HouMeng Yik Manager Local contact for regulatory topics ony EU HewlettPackard GmbH HO TRE Herrenberger Strasse 140 7 1034 Bosbingen Germany US HuwlettPockord 3000 Hanover St Palo Alto 94304 USA 650 857 1501 www hp eu certificates Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products e Exposure to radio frequency radiation e Notice to users in Brazil e Notice to users in Canada
13. a network configuration page e In a supported Web browser on your computer type the IP address or hostname that has been assigned to the printer For example if the IP address is 192 168 0 12 type the following address into a Web browser http 192 168 0 12 Open the embedded web server from printer software 1 Depending on your operating system do one of the following to open the printer software e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar and then click the icon with the printer s name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP Deskjet 2540 series and then click HP Deskjet 2540 series 2 Click Print 8 Scan and then click Printer Home Page EWS Open the embedded web server through HP wireless direct 1 From the printer control panel press the Wireless Direct button to turn on HP wireless direct For more information see Connect wirelessly to the printer without a router on page 53 2 From your wireless computer turn wireless on search for and connect to the HP wireless direct name for example HP Print Deskjet 2540 series If you have HP wireless direct security on enter the HP wireless direct password when prompted 3 In a supported Web browser on your computer type the following address http 192 168 223 1 About cookies The embedded Web server EWS places
14. button light will be blinking Additional blinking lights signal errors that you can resolve See below to learn about blinking lights and what to do Light behavior Attention light is blinking Suz Zips Attention light and both cartridge lights are blinking aly abr ALTO AS Cause and Solution e Output tray closed when printing is attempted Open the output tray e Scanner is not working Turn off and turn on the printer If the problem persists contact HP The printer still prints even if the scanner is not working e Cartridge access door is open Close the cartridge access door For more information see Prepare trays on page 70 e Cartridge access door is open and one or more ink cartridges are in error state Remove and reinsert the ink cartridges and then close the cartridge access door e Cartridge carriage inside the printer has stalled Open the cartridge access door and make sure the carriage is not obstructed Move the carriage to the right close the cartridge access door and then press any button except Cancel to resume See Clear print carriage on page 68 for more information Both cartridge lights are blinking ZA JA pe Both cartridges are missing do not have the tape removed may be very low on ink or defective e Install missing cartridges remove the pink tape from the cartridges or replace the defective cartridges For more information see Replace ink cartridg
15. drop down list If you want to print Max DPI in grayscale select High Quality Grayscale from the Print in Grayscale drop down list 5 Click OK to return to the Properties dialog box 6 Click OK and then click Print or OK in the Print dialog box NOTE After the printing is finished remove unused photo paper from the input tray Store the photo paper so it does not start to curl which could reduce the quality of your printout 14 Chapter3 Print ENWW Print envelopes You can load one or more envelopes into the input tray of the HP Deskjet 2540 series Do not use shiny or embossed envelopes or envelopes that have clasps or windows E NOTE For specific details on how to format text for printing on envelopes consult the help files in your word application Load envelopes 1 2 3 4 5 Make sure the output tray is open Slide the paper width guide all the way to the left Place the envelopes in the right side of the tray The side to be printed on should face up Push the envelopes into the printer until they stop Slide the paper width guide firmly against the edge of the envelopes To print an envelope 1 2 3 ENWW On the File menu in your software click Print Make sure your printer is selected Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer Properties Printer or Pr
16. e Restriction of hazardous substance India Eco Tips HP is committed to helping customers reduce their environmental footprint Please visit the HP Environmental Programs and Initiatives website for more information on HP s environmental initiatives www hp com hpinfo globalcitizenship environment Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281 2002 Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life 84 Appendix A Technical information ENWW Material safety data sheets Material safety data sheets MSDS can be obtained from the HP website at www hp com go msds Recycling program HP offers an increasing number of product return and recycling programs in many countries regions and partners with some of the largest electronic recycling centers throughout the world HP conserves resources by reselling some of its most popular products For more information regarding recycling of HP products please visit www hp com hpinfo globalcitizenship environment recycle HP inkjet supplies recycling program HP is committed to protecting the environment The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges and ink cartridges free of charge For more information go to the fo
17. management tools for networked printers 47 Wi Fi Protected Setup WPS requires WPS router These instructions are for customers who have already set up and installed the printer software For the first time installation refer to the setup instructions that came with the printer To connect the HP Deskjet 2540 series to a wireless network using WPS you will need the following e A wireless 802 11b g n network that includes a WPS enabled wireless router or access point E NOTE The HP Deskjet 2540 series only supports connections using 2 4GHz e desktop computer or laptop is with either wireless networking support or a network interface card NIC The computer must be connected to the wireless network that you intend to install the HP Deskjet 2540 series on Ex NOTE If you have a WPS router with a WPS push button follow the Push Button method If you are not certain your router has a push button follow the Wireless Settings Menu method Push Button Configuration PBC method 1 Press and hold the Wireless button on the printer for more than 3 seconds to start WPS push mode The Wireless status light starts blinking 2 Press the WPS button on your router anna Ey NOTE The product begins a timer for approximately two minutes while a wireless connection is established PIN method 1 Press the Wireless button and Start Copy Black button at the same time to print the network configuration page and then
18. paper sheets Up to 10 Paper size For a complete list of supported media sizes see the printer software Paper weights Plain Paper 64 to 90 g m 16 to 24 Ib Envelopes 75 to 90 g m 20 to 24 Ib Cards Up to 200 g m 110 Ib index maximum Photo Paper Up to 280 g m 75 Ib Print specifications e Print speeds vary according to the complexity of the document e Method drop on demand thermal inkjet e Language PCL3 GUI Copy specifications e Digital image processing e Copy speeds vary according to the complexity of the document and model Scan specifications e Resolution up to 1200 x 1200 ppi optical For more information about ppi resolution see the scanner software e Color 24 bit color 8 bit grayscale 256 levels of gray e Maximum scan size from glass 21 6 x 29 7 cm 8 5 x 11 7 inches 82 Appendix A Technical information ENWW Print resolution Draft mode e Color Input Black Render 300x300dpi e Output Black Color Automatic Normal mode e Color Input Black Render 600x300dpi e Output Black Color Automatic Plain Best mode e Color Input Black Render 600x600dpi e Output Black Color Automatic Photo Best mode e Color Input Black Render 600x600dpi e Output Black Color Automatic Max DPI mode e Color Input Black Render 1200x1200dpi e Output Automatic Black 4800x1200 optimized dpi Color Power specifications 0957 2385 e Input voltage 100 240Vac 10 e Input frequency
19. sure the paper width guide does not bend the paper in the input tray e Do not force paper too far forward in the input tray e Do not add paper while the printer is printing If the printer is about to run out of paper wait until the out of paper message appears before adding paper If the above solutions do not resolve the problem click here for more online troubleshooting 64 Chapter 8 Solve a problem ENWW Unable to print If you are having trouble printing you can download the HP Print and Scan Doctor which can troubleshoot this issue for you automatically To get the tool click the appropriate link E NOTE The HP Print and Scan Doctor may not be available in all languages Take me to the HP Print and Scan Doctor download page Resolve print issues Make sure that the printer is turned on and that there is paper in the input tray If you are still unable to print try the following in order 1 Check for error messages from the printer software and resolve them by following the on screen instructions 2 If your computer is connected to the printer with a USB cable disconnect and reconnect the USB cable If your computer is connected to the printer with a wireless connection confirm that the connection is working 3 Verify that the printer is not paused or offline To verify that the printer is not paused or offline a Depending upon your operating system do one of the following e Windows 8 Point to
20. very small text files cookies on your hard drive when you are browsing These files let the EWS recognize your computer the next time you visit For example if you have configured the EWS language a cookie helps remember which language you have ENWW Advanced printer management tools for networked printers 55 selected so that the next time you access the EWS the pages are displayed in that language Though some cookies are cleared at the end of each session such as the cookie that stores the selected language others such as the cookie that stores customer specific preferences are stored on the computer until you clear them manually You can configure your browser to accept all cookies or you can configure it to alert you every time a cookie is offered which allows you to decide which cookies to accept or refuse You can also use your browser to remove unwanted cookies Ex NOTE Depending on your printer if you disable cookies you also disable one or more of the following features e Starting where you left the application especially useful when using setup wizards e Remembering the EWS browser language setting e Personalizing the EWS Home page For information about how to change your privacy and cookie settings and how to view or delete cookies see the documentation available with your Web browser 56 Chapter 7 Connectivity ENWW 8 Solve a problem ENWW This section contains the following topics Improve
21. ATBRERMARERTRAEBE SRRATBRRG MU DEA LRBSRTRHH SRA A PUR E HKRREREFRZARRAR CAFRARMADE CER LR AREA NE RMC LT Wireless notice to users in Japan TORR RREA SAANUT CEERI TMS EL TES ENWW Regulatory notices 95 96 Appendix A Technical information ENWW Index A after the support period 78 B buttons control panel 5 C control panel buttons 5 features 5 copy specifications 82 customer support warranty 78 E environment Environmental product stewardship program 84 environmental specifications 81 l interface card 48 49 N network interface card 48 49 P paper recommended types 22 phone support 77 phone support period period for support 78 print specifications 82 R recycle ink cartridges 85 regulatory notices 88 regulatory model identification number 88 wireless statements 92 S scan scan specifications 82 support process 77 system requirements 81 T technical information copy specifications 82 environmental specifications 81 print specifications 82 scan specifications 82 system requirements 81 W warranty 78
22. E 7 42 83 22 MAAS SS st mt 7 117124 2 IPHAN ARSE 28 334202 soy COFES 88384012 SE zA At SB UAUC VCCI Class B compliance statement for users in Japan CORBIS SHABUARRARECT CORRS REEMA CHRATSLEBHELT OETH CORBMIVA PTLE Var BiB MIL TERANE HEEE BOT CEMHVET MIRRA RIRS TELOUBRIURLELT Fats Notice to users in Japan about the power cord ENWW Hack Hz RER REREUT Us JAEN FE MORA TEBANRAREA VCCI B Regulatory notices 89 European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives e Low Voltage Directive 2006 95 EC e EMC Directive 2004 108 EC e Ecodesign Directive 2009 125 EC where applicable CE compliance of this product is valid only if powered with the correct CE marked AC adapter provided by HP If this product has telecommunications functionality it also complies with the essential requirements of the following EU Directive e R amp TTE Directive 1999 5 EC Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within the product documentation or at the following website www hp com go certificates type the product number in the search field The compliance is indicated by one of the following conformity markings placed on the product For non telec
23. NA 39 Choose right ink cartridges 4 42 sages cad 40 ENWW Replace ink cartridges sise 41 Use single cartridge MOG ccoo iii iaa A TEE 43 Cartridge warranty Information sain cia a E 44 Tips for working With Cartridges cintia ia 45 1 GOMMOCUVINY cra add idad 47 Wi Fi Protected Setup WPS requires WPS router o o ooccccccnnnnococcccccconoconcnnnnonnnann cnn nano nnnnn o nana rr nnnnnnnos 48 Traditional wireless connection requires router oooooccccccccnococoncnoncconnnonononnncnnnnnnn o nn n arc nnnnnnnnnn na rr nnnnnnn 49 USB connection non network connection sisi 51 Change from a USB connection to a wireless network ooconnnncccccnnonoconcconcnnnnnnnannnnnn cnn nnnnn ocn nar cnnnnnnn 52 Connect wirelessly to the printer without a router oooococcnninccccccccncnoconanononcnnnonnnnnnn nn nnn nn rnnnnn nn nnnn rc rn 53 Tips for setting up and using a networked printer oooooccccccccnccoccccncccnananoncnnnncnanan nn nnn nar nnnnnn conc cnn nnnnnnn na 54 Advanced printer management tools for networked printers oooonnooocccccncconccocancccncccnnnnnanancncncnnnnnnns 55 By SOME Al Problem stes 57 Improve print quality issues 58 Clear paper Minoico aa aa a aa aaa aaa aaa tale den 62 Unable to Print atusan ide 65 Clear print carriage eienn NENNEN AAN EEEE KANE ENERE EANNAN EERE EEEE 68 Identify a defective cartridge viciosa iii 69 Prepare Waya icons das a a kee cine AEE 70 Resolve copy and SCAN issues iii 71 Printer TE cosa a aia 72
24. a Virtual Private Network VPN you need to disconnect from the VPN before you can access any other device on your network including the printer e Learn how to find your network security settings Click here to go online for more information e Learn about other troubleshooting tips Click here to go online for more information e Learn about the HP Print and Scan Doctor Click here to go online for more information e Learn how to change from a USB to wireless connection Click here to go online for more information e Learn how to work with your firewall and antivirus programs during printer setup Click here to go online for more information 54 Chapter 7 Connectivity ENWW Advanced printer management tools for networked printers When the printer is connected to a network you can use the EWS to view status information change settings and manage the printer from your computer E NOTE To view or change some settings you might need a password You can open and use the EWS without being connected to the Internet However some features are not available e To open the embedded web server e About cookies To open the embedded web server You can access the EWS through either the network the printer software or HP wireless direct Open the embedded web server through network Ex NOTE The printer must be on a network and must have an IP address The IP address for the printer can be found by printing
25. an remove it and use the single cartridge mode to operate the HP Deskjet 2540 series with only one ink cartridge Click here to go online for more information 74 Chapter 8 Solve a problem ENWW Older generation cartridges You will need to use a newer version of this cartridge In most cases you can identify a newer version of the cartridge by looking at the exterior of the cartridge package and finding the Warranty Ends date If it says v1 several spaces to the right of the date then the cartridge is the updated newer version If itis an older generation cartridge contact HP support for help or replacement d Click here to go online for more information ENWW Older generation cartridges 75 Networking Learn how to find your network security settings Click here to go online for more information Learn about other troubleshooting tips Click here to go online for more information Learn about the HP Print and Scan Doctor Click here to go online for more information Learn how to change from a USB to wireless connection Click here to go online for more information Learn how to work with your firewall and antivirus programs during printer setup Click here to go online for more information 76 Chapter8 Solve a problem ENWW HP support Register printer Support process HP support by phone Additional warranty options Register printer By taking just a few quick min
26. ar the jam automatically If this does not work the paper jam will need to be cleared manually 62 Chapter8 Solve a problem ENWW 2 Open the cartridge access door and slide the print carriage to the right to access the paper jam 3 Press the Start Copy Black or Start Copy Color button on the control panel to continue the current job Clear a paper jam inside of the printer 1 Press the Cancel button to try to clear the jam automatically If this does not work the paper jam will need to be cleared manually 2 Open the cleanout door located on the bottom of the printer Press tabs on both sides of the cleanout door 3 Remove the jammed paper ENWW Clear paper jam 63 4 Close the cleanout door Gently push the door towards the printer until both latches snap into place j j 5 Press the Start Copy Black or Start Copy Color button on the control panel to continue the current job If the above solutions do not resolve the problem click here for more online troubleshooting Prevent paper jams e Do not overfill the input tray e Remove printed papers from the output tray frequently e Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn e Do not combine different paper types and paper sizes in the input tray the entire stack of paper in the input tray must be the same size and type e Adjust the paper width guide in the input tray to fit snugly against all paper Make
27. band channels 1 to 7 may be used For the latest requirements see www arcep fr The point of contact for regulatory matters is Hewlett Packard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY Regulatory notices 91 Declaration of conformity 1 DECLARATION OF CONFORMITY according to ISO IEC 17050 1 and EN 17050 1 DoC SNPRB 1204 02 A Supplier s Narma Howlett Packard Company Supplier s Address 138 Depot Road 04 01 Singapore 109683 dedares that the product Product Name and Model HP Deskjet 2540 Alkin One Printer Serios HP Deskjot Ink Advantage 2545 Al in Ono Printer Serias HP Deskjet Ink Advantage 2546 Alkn One Regulatory Model Number 1 SNPRB 1204 02 Product Options Al Power Adaptor 0957 2385 WW 0957 2403 For China and India only Radio Module Number 5D608 1292 contorms to the following Product Specifications and Regulations EMC OSPR 22 2008 EN55022 2010 Class B OSPR 24 2010 EN 55024 2010 EN 61000 3 2 2006 A 1 2009 4 2 2009 EN 61000 3 3 2008 Telecom EN 301 429 1 V1 8 1 2008 EN 301 489 17 W2 1 1 2009 EN 300 324 V17 1 2006 FOC Rules and Regulations 47 CFR Port 62 EN 62311 2008 EN 60950 1 2006 A11 2009 A 12 2011 IEC 60950 1 2005 EN 62479 2010 Energy Use Roguation EC No 1275 2008 ENERGY STAR Qualified Imaging Equipment Operational Mode OM Test Procedure Regulation EC No 278 2009 Tost Mathod for Calculating the Energy Efficiency of Singlo
28. can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by tuning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is con Consult the dealer or an experienced radio TV technician for help For further information contact Manager of Corporate Product Regulations Hewlett Packard Company 3000 Hanover Street Palo Alto Ca 94304 650 857 1501 Modifications part 15 21 The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice to users in Korea st 01 JIV
29. cument Print from a wireless capable computer 1 ENWW Make sure you have turned on HP wireless direct on the printer For more information see Connect wirelessly to the printer without a router on page 53 for more information Turn on the computer s Wi Fi connection For more information see the documentation provided with the computer NOTE If your computer does not support Wi Fi you are not able to use HP wireless direct From the computer connect to a new network Use the process you normally use to connect to a new wireless network or hotspot Choose the HP wireless direct name from the list of wireless networks shown such as HP Print Deskjet 2540 series where are the unique characters to identify your printer If HP wireless direct is turned on with security enter the password when prompted Proceed to step 5 if the printer has been installed and connected to the computer over a wireless network If the printer has been installed and connected to your computer with a USB cable follow the steps below to install the printer software using the HP wireless direct connection a Depending on your operating system do one of the following e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar and then click Printer Setup amp Software e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP clic
30. e ink cartridge carriage During single cartridge mode the printer can copy documents copy photos and print jobs from the computer E NOTE When the HP Deskjet 2540 series operates in single cartridge mode a message is displayed on screen If the message is displayed and two ink cartridges are installed in the printer verify that the protective piece of plastic tape has been removed from each ink cartridge When the plastic tape covers the ink cartridge contacts the printer cannot detect that the ink cartridge is installed Exit single cartridge mode ENWW e Install both the black and tri color ink cartridges in the HP Deskjet 2540 series to exit single cartridge mode Use single cartridge mode 43 Cartridge warranty information The HP cartridge warranty is applicable when the cartridge is used in its designated HP printing device This warranty does not cover HP ink cartridges that have been refilled remanufactured refurbished misused or tampered with During the warranty period the cartridge is covered as long as the HP ink is not depleted and the end of warranty date has not been reached The end of warranty date in YYYY MM DD format may be found on the cartridge as indicated For a copy of the HP Limited Warranty Statement see the printed documentation that came with the printer 44 Chapter6 Work with ink cartridges ENWW Tips for working with cartridges Use the following tips to work with cartrid
31. e printer display will show the wireless icon and signal bar e f wireless is turned off the wireless light will be off e f wireless is enabled wireless radio on and you do not have a wireless connection the wireless light will be blinking In the mean time the display screen shows the wireless strength indicator How do 1 Print network configuration page The network configuration page will display the network status hostname network name and more Print wireless network test report The wireless network test report will display the diagnostics results for the status of the wireless network wireless signal strength detected networks and more Instructions Press the Wireless button and the Start Copy Black button from the printer control panel at the same time Press the Wireless button and the Start Copy Black button from the printer control panel at the same time Restore network settings to default settings Turn wireless on or off Establish a WPS connection Press the Wireless button and the Cancel button from the printer control panel at the same time and then hold them for 5 seconds Press the Wireless button from the printer control panel Wi Fi Protected Setup WPS requires WPS router on page 48 Chapter 2 Get to know the HP Deskjet 2540 series ENWW Status lights When the printert is turned on the On button light will be lit When the printer is processing a job the On
32. e the Product Data Sheet at www hp com support System requirements Environmental specifications Input tray capacity Output tray capacity Paper size Paper weights Print specifications Copy specifications Scan specifications Print resolution Power specifications Cartridge yield Acoustic information System requirements Software and system requirements are located in the Readme file For information about future operating system releases and support visit the HP online support website at www hp com support Environmental specifications Recommended operating temperature range 15 C to 32 C 59 F to 90 F Allowable operating temperature range 5 C to 40 C 41 F to 104 F Humidity 15 to 80 RH non condensing 28 C maximum dewpoint Nonoperating Storage temperature range 40 C to 60 C 40 F to 140 F In the presence of high electromagnetic fields it is possible the output from the HP Deskjet 2540 series may be slightly distorted HP recommends using a USB cable less than or equal to 3 m 10 feet in length to minimize injected noise due to potential high electromagnetic fields Input tray capacity Plain paper sheets 80 g m2 20Ib Up to 50 Envelopes Up to 5 ENWW Specifications 81 Index cards Up to 20 Photo paper sheets Up to 20 Output tray capacity Plain paper sheets 80 g m2 20Ib Up to 30 Envelopes Up to 5 Index cards Up to 10 Photo
33. eferences Select the appropriate options e On the Layout tab select Portrait or Landscape orientation e On the Paper Quality tab of the print driver select the appropriate paper type and print quality from the Media drop down list e Click Advanced to select the appropriate paper size from the Paper Size drop down list Click OK and then click Print or OK in the Print dialog box Printenvelopes 15 16 Print with HP wireless direct With HP wireless direct you can print wirelessly from a computer smart phone tablet or other wireless capable device without connecting to an existing wireless network When using HP wireless direct note the following guidelines Make sure your computer or mobile device has the necessary software If you are using a computer make sure you have installed the printer software provided with the printer If you are using a mobile device make sure you have installed a compatible printing app For more information about mobile printing visit www hp com global us en eprint mobile printing apps html Make sure HP wireless direct is turned on in the printer and if necessary security is enabled For more information see Connect wirelessly to the printer without a router on page 53 Up to five computers and mobile devices can use the same HP wireless direct connection HP wireless direct can be used while the printer is also connected to a computer using USB cable or to a network usi
34. es on page 41 e Ifthe print quality is poor consider replacing the ink cartridge For more information see Replace ink cartridges on page 41 e Determine if ink cartridges are defective For more information see Identify a defective cartridge on page 69 ENWW Status lights Light behavior One cartridge light is blinking Cause and Solution Blinking cartridge light indicates that corresponding cartridge has a problem Cartridge may be improperly installed incompatible or very low on ink e If you see a message on your computer screen refer to the message for more information about the problem e lfthere is no message on your computer screen try removing and reinserting the ink cartridge e Confirm that you are using the correct HP ink cartridge for your printer e Ifthe print quality is poor consider replacing the ink cartridge For more information see Replace ink cartridges on page 41 The media error indicator and Attention light are blinking e There is no paper or paper is not feeding Load paper then press any button except Cancel to resume printing For more information see Load media on page 24 e There is a paper jam Clear a paper jam Load paper then press any button except Cancel to resume printing For more information about how to clear a paper jam see Clear paper jam on page 62 Both cartridge lights are solid on Both cartridges are low on ink a
35. facing down 5 Slide the paper width guide to the right against the stack of envelopes until it stops ENWW Load media 27 28 Chapter 4 Paper basics ENWW ENWW Copy and scan e Copy documents e Scan to a computer e Tips for copy success e Tips for scan success 29 Copy documents Ex NOTE All documents are copied in normal quality print mode You cannot change the print mode quality when copying 1 sided original to 1 sided copy 1 Load either small photo paper or full size paper in the input tray y 2 Load original a Liftthe lid of the printer b Load original print side down on the right front corner of the scanner glass 30 Chapter5 Copy and scan ENWW c Close the lid 3 Start copy A Press either Start Copy Black or Start Copy Color Increase the number of copies by pressing the button multiple times ENWW Copy documents 31 Scan to a computer Ex NOTE To scan to a computer the HP Deskjet 2540 series and computer must be connected and turned on Single page scan 1 Load original a _ Lift the lid of the printer b Load original print side down on the right front corner of the scanner glass c Close the lid 2 Start scan a Start the scan job using the printer software Depending on your operating system do one of the following to open the printer software 32 Chapter5 Copy and scan ENWW e Windows 8 On the Start screen right clic
36. ges ENWW To protect the cartridges from drying out always turn the printer off using the On button and wait until the On button light goes out Do not open or untape cartridges until you are ready to install them Leaving tape on the cartridges reduces ink evaporation Insert the cartridges into the correct slots Match the color and icon of each cartridge to the color and icon for each slot Make sure the cartridges snap into place Align the printer for best print quality See Improve print quality on page 58 for more information When the Estimated Ink Levels screen shows one or both cartridges in a low state consider getting replacement cartridges to avoid possible printing delays You do not need to replace the cartridges until print quality becomes unacceptable See Replace ink cartridges on page 41 for more information If you remove a cartridge from the printer for any reason try to replace it again as soon as possible Outside of the printer if unprotected cartridges begin to dry out Tips for working with cartridges 45 46 Chapter6 Work with ink cartridges ENWW 7 Connectivity ENWW Wi Fi Protected Setup WPS requires WPS router Traditional wireless connection requires router USB connection non network connection Change from a USB connection to a wireless network Connect wirelessly to the printer without a router Tips for setting up and using a networked printer Advanced printer
37. gle cartridge mode Cartridge warranty information Tips for working with cartridges 37 Check estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace an ink cartridge The ink supply level shows an estimate of the amount of ink remaining in the ink cartridges To check the ink levels 1 Depending on your operating system do one of the following to open the printer software e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar and then click the icon with the printer s name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP Deskjet 2540 series and then click HP Deskjet 2540 series 2 Inthe printer software click Estimated Ink Levels Ey NOTE If you have installed a refilled or remanufactured ink cartridge or an ink cartridge that has been used in another printer the ink level indicator might be inaccurate or unavailable Ey NOTE Ink level warnings and indicators provide estimates for planning purposes only When you receive a low ink warning message consider having a replacement ink cartridge available to avoid possible printing delays You do not have to replace the ink cartridges until the print quality is unacceptable Ey NOTE Ink from the ink cartridges is used in the printing process in a number of different ways including in the ini
38. h 10 x 15 cm 5 x 7 inch 13 x 18 cm and 11 x 17 inch A3 and in two finishes glossy or soft gloss semi gloss Ideal for framing displaying or gifting your best photos and special photo projects HP Premium Plus Photo Paper delivers exceptional results with professional quality and durability HP Advanced Photo Paper This thick photo paper features an instant dry finish for easy handling without smudging It resists water smears fingerprints and humidity Your prints have a look and feel comparable to a store processed photo It is available in several sizes including A4 8 5 x 11 inch 10 x 15 cm 4 x 6 inch 13 x 18 cm 5 x 7 inch It is acid free for longer lasting documents HP Everyday Photo Paper Print colorful everyday snapshots at a low cost using paper designed for casual photo printing This affordable photo paper dries quickly for easy handling Get sharp crisp images when you use this paper with any inkjet printer It is available in glossy finish in several sizes including A4 8 5 x 11 inch and 10 x 15 cm 4 x 6 inch For longer lasting photos it is acid free Business documents 22 Chapter 4 HP Premium Presentation Paper or HP Professional Paper 120 These papers are heavy two sided matte papers perfect for presentation proposals reports and newsletters They are heavyweight for an impressive look and feel HP Brochure Paper or HP Professional Paper 180 Paper basics ENWW These papers are glo
39. ick the icon with the printer s name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP Deskjet 2540 series and then click HP Deskjet 2540 series c Inthe printer software click Print amp Scan and then click Maintain Your Printer to access the Printer Toolbox d Click Clean Ink Cartridges on the Device Services tab Follow the on screen instructions 60 Chapter8 Solve a problem ENWW If the above solutions do not resolve the problem click here for more online troubleshooting ENWW Improve print quality 61 Clear paper jam Use the following steps to clear a paper jam Clear a paper jam from the input tray 1 2 3 Press the Cancel button to try to clear the jam automatically If this does not work the paper jam will need to be cleared manually Pull the paper gently out of the input tray i Press the Start Copy Black or Start Copy Color button on the control panel to continue the current job Clear a paper jam from the output tray 1 2 3 Press the Cancel button to try to clear the jam automatically If this does not work the paper jam will need to be cleared manually pull the paper gently out of the output tray Press the Start Copy Black or Start Copy Color button on the control panel to continue the current job Clear a paper jam from the cartridge access area 1 Press the Cancel button to try to cle
40. io interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device WARNING Exposure to Radio Frequency Radiation The radiated output power of this device is below the Industry Canada radio frequency exposure limits Nevertheless the device should be used in such a manner that the potential for human contact is minimized during normal operation To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits human proximity to the antennas should not be less than 20 cm 8 inches Conform ment au R glement d Industie Canada cet metteur radio lectrique ne peut fonctionner qu avec une antenne d un type et d un gain maximum ou moindre approuv par Industrie Canada Afin de r duire le brouillage radio lectrique potentiel pour d autres utilisateurs le type d antenne et son gain doivent tre choisis de mani re ce que la puissance isotrope rayonn e quivalente p i r e ne d passe pas celle n cessaire une communication r ussie Cet appareil est conforme aux normes RSS exemptes de
41. k HP click HP Deskjet 2540 series and then click HP Deskjet 2540 series c Inthe printer software click Print amp Scan and then click Maintain Your Printer to access the printer toolbox The printer toolbox appears d Click Align Ink Cartridges on the Device Services tab The printer prints an alignment sheet 58 Chapter 8 Solve a problem ENWW e Load the cartridge alignment sheet print side down on the right front corner of the scanner glass f Press the Start Copy Black button The printer aligns the ink cartridges Recycle or discard the cartridge alignment sheet 5 Print a diagnostics page if the ink cartridges are not low on ink To print a diagnostics page a Load letter or A4 unused plain white paper into the input tray b Depending on your operating system do one of the following to open the printer software e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar and then click the icon with the printer s name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP Deskjet 2540 series and then click HP Deskjet 2540 series c Inthe printer software click Print amp Scan and then click Maintain Your Printer to access the printer toolbox d Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page ENWW Improve print quality 59 e Review the blue mage
42. k HP DESKJET 2540 series and then click Printer Setup amp Software b Select Connect New Printer c When the Connection Options software screen appears select Wireless Select HP DESKJET 2540 series from the list of detected printers d Follow the on screen instructions Print your document Print with HP wireless direct 17 Print using the maximum dpi Use maximum dots per inch dpi to print high quality sharp images on the photo paper Printing in maximum dpi takes longer than printing with other settings and requires a large amount of disk space To print in Maximum dpi mode 1 On the File menu in your software click Print 2 Make sure your printer is selected 3 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer Properties Printer or Preferences 4 Click the Paper Quality tab a From the Media drop down list must select Photo Paper Best Quality to enable printing in maximum dpi Click the Advanced button In the Printer Features area select Yes from the Print in Max DPI drop down list Select the appropriate paper size from the Paper Size drop down list oN Click OK to close the advanced options 10 Confirm Orientation on the Layout tab and then click OK to print 18 Chapter 3 Print ENWW Tips for print success To print successfully the HP ink cartridges should be func
43. k an empty area on the screen click All Apps on the app bar and then click the icon with the printer s name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP Deskjet 2540 series and then click HP Deskjet 2540 series b Inthe printer software select the Print amp Scan tab and then select Scan a Document or Photo under Scan You will see scan options that you can select on screen ENWW Scan to a computer 33 Tips for copy success e Load your original print side down on the right front corner of the scanner glass e Toresize the copy scan the original to the computer resize it using an application on the computer and then print the resized document e Clean the scanner glass and make sure that there are no foreign materials adhering to it Click here to go online for more information 34 Chapter 5 Copy and scan ENWW Tips for scan success e Load your original print side down on the right front corner of the scanner glass e Clean the scanner glass and make sure that there are no foreign materials adhering to it SA Click here to go online for more information ENWW Tips for scan success 35 36 Chapter5 Copy and scan ENWW 6 Work with ink cartridges ENWW This section contains the following topics Check estimated ink levels Order ink supplies Choose right ink cartridges Replace ink cartridges Use sin
44. licence d Industrie Canada Son fonctionnement d pend des deux conditions suivantes 1 cet appareil ne doit pas provoquer d interf rences nuisibles et 2 doit accepter toutes interf rences re ues y compris des interf rences pouvant provoquer un fonctionnement non souhait de l appareil AVERTISSEMENT relatif l exposition aux radiofr quences La puissance de rayonnement de cet appareil se trouve sous les limites d exposition de radiofr quences d Industrie Canada N anmoins cet appareil doit tre utilis de telle sorte qu il soit mis en contact le moins possible avec le corps humain Afin d viter le d passement ventuel des limites d exposition aux radiofr quences d Industrie Canada il est recommand de maintenir une distance de plus de 20 cm entre les antennes et l utilisateur Notice to users in Mexico Aviso para los usuarios de M xico La operaci n de este equipo est sujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operaci n no deseada Para saber el modelo de la tarjeta inal mbrica utilizada revise la etiqueta regulatoria de la impresora 94 Appendix A Technical information ENWW Notice to users in Taiwan KT SE RSH tt BERS HS B 1k CRARSARZEDSHASM FERI AI GREATS RES E MAWSRBERHZHER WE B DR KDEHARALE
45. llowing website www hp com hpinfo globalcitizenship environment recycle Power consumption Hewlett Packard printing and imaging equipment marked with the ENERGY STAR logo is qualified to the U S Environmental Protection Agency s ENERGY STAR specifications for imaging equipment The following mark will appear on ENERGY STAR qualified imaging products ENERGY STAR Additional ENERGY STAR qualified imaging product model information is listed at www hp com go energystar Sleep mode e Power usage is reduced while in Sleep mode e After initial setup of printer the printer will enter Sleep mode after 5 minutes of inactivity To change the time to Sleep mode 1 Open the EWS For more information see To open the embedded web server on page 55 2 Click the Settings tab 3 In the Power Management section click Energy Save Mode and select the desired option 4 Click Apply ENWW Environmental product stewardship program 85 Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste Instead you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment For more information please contact your household waste disposal service or go to http www hp com recycle Chemical substances HP is committed to providing our customers
46. locate a WPS PIN The WPS PIN is printed at the top of the printed information page 2 Press and hold the Wireless button from the printer control panel for more than 3 seconds The Wireless status light starts blinking 3 Open the configuration utility or software for the wireless router or wireless access point and then enter the WPS PIN E NOTE For more information about using the configuration utility see the documentation provided with the router or wireless access point Wait for about 2 minutes If the printer connects successfully the wireless light stops blinking but remains lit 48 Chapter 7 Connectivity ENWW Traditional wireless connection requires router To connect the HP Deskjet 2540 series to an integrated wireless WLAN 802 11 network you will need the following A wireless 802 11b g n network that includes a wireless router or access point Ey NOTE The HP Deskjet 2540 series only supports connections using 2 4GHz A desktop computer or laptop with either wireless networking support or a network interface card NIC The computer must be connected to the wireless network that you intend to install the HP Deskjet 2540 series on Network name SSID WEP key or WPA Passphrase if needed To connect the printer 1 2 Insert the printer software CD in the computer CD ROM drive Ex NOTE Do not connect the USB cable to the printer until you are prompted to do so Follow the on scree
47. n all countries regions If it is not available in your country region you may still view supplies information and print a list for reference when shopping at a local HP reseller ENWW Order ink supplies 39 Choose right ink cartridges HP recommends that you use original HP cartridges Original HP cartridges are designed and tested with HP printers to help you easily produce great results time after time 40 Chapter6 Work with ink cartridges ENWW Replace ink cartridges To replace the ink cartridges 1 Check that power is on 2 Load paper 3 Remove the ink cartridge a Open the cartridge access door and wait for the print carriage to move to the center of the printer b Press down to release the ink cartridge then remove it from the slot 4 Insert one new ink cartridge a Remove the ink cartridge from the packaging ENWW Replace ink cartridges 41 b Remove the plastic tape using the pink pull tab c Slide the ink cartridge into slot until it clicks into place d Close the cartridge access door 25 NOTE The HP printer software prompts you to align the ink cartridges when you print a document after installing the new ink cartridge 42 Chapter 6 Work with ink cartridges ENWW Use single cartridge mode Use the single cartridge mode to operate the HP Deskjet 2540 series with only one ink cartridge The single cartridge mode is initiated when an ink cartridge is removed from th
48. n instructions When you are prompted connect the product to the computer by selecting Wireless in the Connection Options screen Follow the on screen prompts to enter your wireless network settings The printer will attempt to connect to the network If the connection fails follow the prompts to correct the problem and then try again When the setup is finished you will be prompted to disconnect the USB cable and test the wireless network connection Once the printer connects successfully to the network you will not need USB cable when installing the printer on the subsequent computers Instead the printer name will appear in the network list and you can select it directly Connect a new printer If you have not connected the printer to your computer or you want to connect another new printer of the same model to your computer you can use the Connect a new printer function to set up the connection Ex NOTE Use this method if you have already installed the printer software ENWW L Depending on your operating system do one of the following e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP Deskjet 2540 series Click Printer Setup Software Select Connect a new printer Follow the on screen instructions Traditional wireless connection
49. nd will need to be replaced soon e Continue to print using the remaining ink cartridges Also the quality of printed documents might be affected e Ifthe print quality is poor consider replacing the ink cartridges For more information see Replace ink cartridges on page 41 One cartridge light is solid on Chapter 2 Get to know the HP Deskjet 2540 series e One corresponding cartridge is low on ink and will need to be replaced soon Continue to print using the remaining ink cartridge Also the quality of printed documents might be affected If the print quality is poor consider replacing the ink cartridge For more information see Replace ink cartridges on page 41 e One corresponding cartridge still has the tape on is missing or is counterfeit Install the ink cartridge or remove the pink tape from the ink cartridge or replace the defective ink ENWW ENWW Light behavior Cause and Solution cartridge For more information see Replace ink cartridges on page 41 Determine if the ink cartridge is defective For more information see Identify a defective cartridge on page 69 If the ink cartridge is counterfeit replace the corresponding ink cartridge with an original HP ink cartridge or press any button except the Cancel button to resume printing On button light Wireless status light Wireless Direct status light letter E the media error indicator the
50. ng a wireless connection HP wireless direct cannot be used to connect a computer mobile device or printer to the Internet Click here to go online for more information Ex NOTE At this time these websites might not be available in all languages This section contains the following topics Print from a wireless capable mobile device Print from a wireless capable computer Print from a wireless capable mobile device Make sure you have installed a compatible printing app on your mobile device For more information visit www hp com global us en eprint mobile_printing_apps htmil 1 Make sure you have turned on HP wireless direct on the printer For more information see Connect wirelessly to the printer without a router on page 53 Turn on the Wi Fi connection on your mobile device For more information see the documentation provided with the mobile device E NOTE If your mobile device does not support Wi Fi you are not able to use HP wireless 3 direct From the mobile device connect to a new network Use the process you normally use to connect to a new wireless network or hotspot Choose the HP wireless direct name from the list Chapter 3 Print ENWW 4 of wireless networks shown such as HP Print Deskjet 2540 series where are the unique characters to identify your printer If HP wireless direct is turned on with security enter the password when prompted Print your do
51. ng procedure should take only a few minutes Make sure that the ink cartridges are reinstalled in the printer as soon as possible It is not recommended to leave the ink cartridges outside of the printer longer than 30 minutes This could result in damage to the printhead or the ink cartridges 1 2 3 4 5 ENWW Check that power is on Open the cartridge access door and wait for the print carriage to move to the center of the printer Remove the ink cartridge indicated in the error message Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink cartridge The electrical contacts are the small gold colored dots on the ink cartridge ama Wipe only the contacts with a dry swab or lint free cloth Z CAUTION Be careful to wipe only the contacts and do not smear any of the ink or other debris elsewhere on the ink cartridge Ink cartridge problem 73 6 On the inside of the printer locate the contacts for the cartridge The printer contacts are the set of gold colored bumps positioned to meet the contacts on the ink cartridge 7 Use a dry swab or lint free cloth to wipe the contacts 8 Reinstall the ink cartridge 9 Close the cartridge access door and check if the error message has gone away 10 If you still receive the error message turn the printer off and then on again Ex NOTE If one ink cartridge is causing problems you c
52. nta yellow and black boxes on the diagnostics page HP Deskjet 2 11 LH GUET11039052K 21 PQ 42 12 PER 05 K 22 FB 070 13 ID 22232 23 PM NADAS 14 My CULIFAIZIT7ER PATCH 0 Zu ASIC 1 1 1 15 ROO NONE 2 RX 03 0 0 0000 16 PA 8 2G RO 97643 00000000 Page O 32 HO FK 2 42 Code2 00000000 1987 06 19 13 13 33 EX FK 0 43 Code 20493fb0 1987 06 19 13 13 34 PJ 0 44 Code 20493Fb0 1987 06 19 13 43 35 COG y 45 Code5 20493FE0 1987 06 19 13 43 z LA r 1 TYPE 1 61 TYPE o 52 ID 00ME 6FOF 94D 349 62 ID 0005 uFEF D029 92105 3 Px 1 03 FX 1 oe ME 1 ou HP 1 3 UNE 0 63 USE 56 STAT 0 66 STAT O 57 B2 67 95 58 10H 000 0010 01401 2882 68 IDH 0000 0000 0000 0000 59 SPOT TA INES cer 1 TZ INS K 1 T3 ING PHOTO Q 100 System Events MHS me 28150 75253 70122 u3 28128 75209 70123 3 pet 75040 ESRAR 96u9Q 2 2751245 O CUQU7 56610 0 7U9O01 6 Clean the ink cartridges automatically if the diagnostic page shows steaks or missing portions of the color and black boxes To clean the ink cartridges automatically a Load letter or A4 unused plain white paper into the input tray b Depending on your operating system do one of the following to open the printer software e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar and then cl
53. ommunications products and for EU harmonized telecommunications products such as Bluetooth within power class below C 10mW For EU non harmonized telecommunications products If applicable a 4 digit notified body number is inserted between CE and Please refer to the regulatory label provided on the product The telecommunications functionality of this product may be used in the following EU and EFTA countries Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland and United Kingdom The telephone connector not available for all products is intended for connection to analogue telephone networks 90 Appendix A Technical information ENWW Products with wireless LAN devices France ENWW e Some countries may have specific obligations or special requirements about the operation of Wireless LAN networks such as indoor use only or restrictions of the channels available Please make sure that the country settings of the wireless network are correct e For 2 4 GHz Wireless LAN operation of this product certain restrictions apply This product may be used indoors for the entire 2400 MHz to 2483 5 MHz frequency band channels 1 to 13 For outdoor use only the 2400 MHz to 2454 MHz frequency
54. or tap the upper right corner of the screen to open the Charms bar click the Settings icon click or tap Control Panel and then click or tap View devices and printers e Windows 7 From the Windows Start menu click Devices and Printers e Windows Vista From the Windows Start menu click Control Panel and then click Printers e Windows XP From the Windows Start menu click Control Panel and then click Printers and Faxes b Either double click the icon for your printer or right click the icon for your printer and select See what s printing to open the print queue c Onthe Printer menu make sure there are no check marks next to Pause Printing or Use Printer Offline d If you made any changes try to print again 4 Verify that the printer is set as the default printer To verify that the printer is set as the default printer a Depending upon your operating system do one of the following e Windows 8 Point to or tap the upper right corner of the screen to open the Charms bar click the Settings icon click or tap Control Panel and then click or tap View devices and printers e Windows 7 From the Windows Start menu click Devices and Printers ENWW Unable to print 65 Windows Vista From the Windows Start menu click Control Panel and then click Printers Windows XP From the Windows Start menu click Control Panel and then click Printers and Faxes b Make sure the correct printer is set as the default printer
55. ork connection 51 Change from a USB connection to a wireless network If you first set up your printer and installed the software with a USB cable directly connecting the printer to your computer you can easily change to a wireless network connection You will need a wireless 802 11b g n network that includes a wireless router or access point Ex NOTE The HP Deskjet 2540 series only supports connections using 2 4GHz Before changing from a USB connection to a wireless network make sure that e The printer is connected to your computer with the USB cable until you are prompted to disconnect the cable e The computer is connected to the wireless network that you intend to install the printer on Change from a USB connection to a wireless network 1 Depending on your operating system do one of the following e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP Deskjet 2540 series 2 Click Printer Setup 8 Software 3 Select Convert a USB connected printer to wireless Follow the on screen instructions 52 Chapter 7 Connectivity ENWW Connect wirelessly to the printer without a router NOTE HP wireless direct with security is enabled by default when you turn it on The HP wireless HP wireless direct allows your wireless devices such as compute
56. p com support Standard phone company charges apply Placing a call Call HP support while you are in front of the computer and the printer Be prepared to provide the following information e Product name Located on the printer such as Deskjet IA 2545 e Product number located inside the cartridge access door e Serial number located on the back or bottom of the printer e Messages that appear when the situation occurs e Answers to these questions o Has this situation happened before o Can you recreate it o Did you add any new hardware or software to your computer at about the time that this situation began o Did anything else occur prior to this situation such as a thunderstorm the printer was moved etc Support phone numbers For the most current HP list of telephone support numbers and call costs information see www hp com support After the phone support period After the phone support period help is available from HP at an additional cost Help may also be available at the HP online support website www hp com support Contact your HP dealer or call the support phone number for your country region to learn more about support options Additional warranty options Extended service plans are available for the HP Deskjet 2540 series at additional costs Go to www hp com support select your country region and language then explore the services and warranty area for information about the extended service
57. place the ink cartridges until the print quality becomes unacceptable e You can print your document on both sides of the paper 20 Chapter3 Print ENWW 4 Paper basics You can load many different types and sizes of paper in the HP Printer including letter or A4 paper photo paper transparencies and envelopes This section contains the following topics e Recommended papers for printing o Load media ENWW 21 Recommended papers for printing If you want the best print quality HP recommends using HP papers that are specifically designed for the type of project you are printing Depending on your country region some of these papers might not be available ColorLok Photo printing HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality and produce documents with crisp vivid color bolder blacks and dry faster than ordinary plain papers Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers HP Premium Plus Photo Paper HP Premium Plus Photo Paper is HP s highest quality photo paper for your best photos With HP Premium Plus Photo Paper you can print beautiful photos that are instant dry so you can share them right off the printer It is available in several sizes including A4 8 5 x 11 inch 4 x 6 inc
58. plans 78 Chapter 8 Solve a problem ENWW A Technical information The technical specifications and international regulatory information for the HP Deskjet 2540 series are provided in this section For additional specifications see the printed documentation that came with the HP Deskjet 2540 series This section contains the following topics e Hewlett Packard Company notices e Specifications o Environmental product stewardship program e Regulatory notices ENWW 79 Hewlett Packard Company notices The information contained herein is subject to change without notice All rights reserved Reproduction adaptation or translation of this material is prohibited without prior written permission of Hewlett Packard except as allowed under the copyright laws The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein O 2012 Hewlett Packard Development Company L P Microsoft Windows Windows XP Windows Vista Windows 7 and Windows 8 are U S registered trademarks of Microsoft Corporation 80 Appendix A Technical information ENWW Specifications Technical specifications for the HP Deskjet 2540 series are provided in this section For more product specifications se
59. print quality Clear paper jam Unable to print Clear print carriage Identify a defective cartridge Prepare trays Resolve copy and scan issues Printer failure Ink cartridge problem Older generation cartridges Networking HP support 57 Improve print quality Ey NOTE To protect the cartridges from drying out always turn the printer off using the On button and wait until the On button light goes out To improve print quality 1 Make sure you are using original HP ink cartridges 2 Check the printer software to make sure you have selected the appropriate paper type and print quality from the Media drop down list In the printer software click Print amp Scan and then click Set Preferences to access the print properties 3 Check the estimated ink levels to determine if the ink cartridges are low on ink For more information see Check estimated ink levels on page 38 If the ink cartridges are low on ink consider replacing them 4 Align the ink cartridges To align the ink cartridges a Load letter or A4 unused plain white paper into the input tray b Depending on your operating system do one of the following to open the printer software e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar and then click the icon with the printer s name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs clic
60. rinter back on For printer models with wireless or Ethernet network capability Auto Off is automatically disabled when the printer establishes a wireless or Ethernet network connection Even when Auto Off is disabled the printer enters Sleep mode after 5 minutes of inactivity to help reduce energy use You can change the Auto Off setting from the printer software To change Auto Off setting 1 Depending on your operating system do one of the following to open the printer software e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar and then click the icon with the printer s name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP Deskjet 2540 series and then click HP Deskjet 2540 series 2 Inthe printer software select Print amp scan and then select Maintain Your Printer to access the printer toolbox 3 Inthe printer toolbox click Advanced Settings and then follow the on screen instructions Once you change the setting the printer maintains the setting that you choose 10 Chapter 2 Get to know the HP Deskjet 2540 series ENWW 3 Print ENWW This section contains the following topics Print documents Print photos Print envelopes Print with HP wireless direct Print using the maximum dpi Tips for print success 11 Print documents Load paper 1 2 Make sure the outpu
61. rop down list On the Layout tab select an appropriate option from the Print on Both Sides Manually drop down list Click OK to print After the even numbered pages of the document have been printed remove the document from the output tray Follow the on screen instructions reload the paper in the input tray with the blank side up and top of page down and then click Continue Print documents 13 Print photos Load photo paper 1 Make sure the output tray is open 2 Remove all paper from the input tray and then load the photo paper with side to be printed on facing up To print a photo on photo paper 1 On the File menu in your software click Print 2 Make sure your printer is selected 3 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer Properties Printer or Preferences 4 Select the appropriate options e On the Layout tab select Portrait or Landscape orientation e On the Paper Quality tab of the print driver select the appropriate paper type and print quality from the Media drop down list e Click Advanced to select the appropriate paper size from the Paper Size drop down list NOTE For maximum dpi resolution go to the Paper Quality tab and select Photo Paper Best Quality from the Media drop down list Then go to the Advanced tab and select Yes from the Print in Max DPI
62. rs smart phones tablet and other wireless to connect to your printer directly through the wireless network using the process you currently use to connect your wireless device to new wireless networks and hotspots With HP wireless direct you can print directly to the printer wirelessly without a wireless router from your wireless enabled devices To connect wirelessly to the printer without a router press the Wireless Direct button from the printer control panel If this is the first time you turn on HP wireless direct a How to Connect information page will be printed out Follow the instructures on the printed information page direct password can be found by printing the information page E NOTE The information page may not be available in all languages It only can be printed ENWW automatically when you first enable HP wireless direct To print the information page press and hold the Wireless Direct button for more than 3 seconds If HP wireless direct is turned on the Wireless Direct status light is solid on Connect wirelessly to the printer without a router 53 Tips for setting up and using a networked printer Use the following tips to set up and use a networked printer e When setting up the wireless networked printer make sure your wireless router or access point is powered on The printer searches for wireless routers then lists the detected network names on the computer e f your computer is connected to
63. ssy coated or matte coated on both sides for two sided use They are the perfect choice for near photographic reproductions and business graphics for report covers special presentations brochures mailers and calendars Everyday printing e HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high contrast colors and sharp text It is opaque enough for two sided color usage with no show through which makes it ideal for newsletters reports and flyers It features ColorLok Technology for less smearing bolder blacks and vivid colors e HP Printing Paper HP Printing Paper is a high quality multifunction paper It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper lt features ColorLok Technology for less smearing bolder blacks and vivid colors It is acid free for longer lasting documents e HP Office Paper HP Office Paper is a high quality multifunction paper It is suitable for copies drafts memos and other everyday documents It features ColorLok Technology for less smearing bolder blacks and vivid colors It is acid free for longer lasting documents e HP Office Recycled Paper HP Office Recycled Paper is a high quality multifunction paper made with 30 recycled fiber It features ColorLok Technology for less smearing bolder blacks and vivid colors Special projects e HP Iron On Transfers HP Iron on Transfers for light or white fabrics are
64. t tray is open Make sure you have paper loaded in the input tray To print a document 1 2 3 5 6 From your software click the Print button Make sure your printer is selected Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer Properties Printer or Preferences Select the appropriate options e On the Layout tab select Portrait or Landscape orientation e On the Paper Quality tab of the print driver select the appropriate paper type and print quality from the Media drop down list e Click Advanced to select the appropriate paper size from the Paper Size drop down list Click OK to close the Properties dialog box Click Print or OK to begin printing To print on both sides of the page LE 2 3 12 Chapter 3 From your software click the Print button Make sure your printer is selected Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer Properties Printer or Preferences Select the appropriate options Print ENWW ENWW e Onthe Layout tab select Portrait or Landscape orientation e On the Paper Quality tab select the appropriate paper type and print quality from the Media drop down list e Click Advanced to select the appropriate paper size from the Paper Size d
65. the ideal solution for creating custom T shirts from your digital photos ENWW Recommended papers for printing 23 Load media Select a paper size to continue Load full size paper 1 Raise the input tray 2 Lower the output tray and pull out the output tray extender 3 Slide the paper width guide to the left 4 Inserta stack of paper into the input tray with the short edge forward and the print side up and slide the stack of paper down until it stops 24 Chapter 4 Paper basics ENWW 5 Slide the paper width guide to the right until it stops at the edge of paper Load small size paper 1 Raise the input tray 2 Lower the output tray and pull out the output tray extender 3 Slide the paper width guide to the left ENWW Load media 25 4 Insert a stack of photo paper with the short edge down and the print side up and slide the stack of paper forward until it stops 5 Slide the paper width guide to the right until it stops at the edge of paper Load envelopes 1 Raise the input tray ar 2 Lower the output tray and pull out the output tray extender 3 Slide the paper width guide to the left and remove all paper from the input tray 26 Chapter 4 Paper basics ENWW 4 Insert one or more envelopes into far right side of the input tray and slide the stack of envelopes down until it stops The side to be printed on should face up The flap should be on the left side and
66. tialization process which prepares the printer and cartridges for printing and in printhead servicing which keeps print nozzles clear and ink flowing smoothly In addition some residual ink is left in the ink cartridge after it is used For more information see www hp com go inkusage 38 Chapter 6 Work with ink cartridges ENWW Order ink supplies Before ordering cartridges locate the correct cartridge number Locate the cartridge number on the printer e The cartridge number is located inside the cartridge access door Locate the cartridge number in the printer software 1 Depending on your operating system do one of the following to open the printer software e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar and then click the icon with the printer s name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP Deskjet 2540 series and then click HP Deskjet 2540 series 2 Inthe printer software click Shop and then click Shop For Supplies Online The correct cartridge number appears when you use this link To order original HP supplies for the HP Deskjet 2540 series go to www hp com buy supplies If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page NOTE Ordering ink cartridges online is not supported i
67. tioning properly with sufficient ink the paper should be loaded correctly and the print should have the appropriate settings Print settings do not apply to copying or scanning Ink tips Use original HP ink cartridges Install both the black and tri color cartridges correctly For more information see Replace ink cartridges on page 41 Check the estimated ink levels in the ink cartridges to make sure there is sufficient ink For more information see Check estimated ink levels on page 38 If the print quality is not acceptable see Improve print quality on page 58 for more information Paper loading tips Load a stack of paper not just one page All of the paper in the stack should be the same size and type to avoid a paper jam Load the paper with side to be printed on facing up Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn Adjust the paper width guide in the input tray to fit snugly against all paper Make sure the paper width guide does not bend the paper in the input tray For more information see Load media on page 24 Printer settings tips ENWW On the Paper Quality tab of the print driver select the appropriate paper type and print quality from the Media drop down list Select the appropriate paper size from the Paper Size drop down list in the Advanced Options dialog box Access the Advanced Options dialog box by clicking the Advanced button on the Layout or
68. ton light blinks quickly replace the tri color cartridge If the On button light does not blink replace the black cartridge Identify a defective cartridge 69 Prepare trays Open output tray A Output tray must be open to begin printing Close cartridge access door A Cartridge door must be closed to begin printing d Click here to go online for more information 70 Chapter8 Solve a problem ENWW Resolve copy and scan issues HP provides an HP Print and Scan Doctor Windows only that can help solve many common Unable to scan issues 2 NOTE The HP Print and Scan Doctor may not be available in all languages A Take me to the HP Print and Scan Doctor download page Learn more about how to solve scan issues Click here to go online for more information Learn how to solve copy issues Click here to go online for more information ENWW Resolve copy and scan issues 71 Printer failure Resolve printer failure A Turn the printer off then on If that does not resolve the problem contact HP Please contact HP support for help 72 Chapter 8 Solve a problem ENWW Ink cartridge problem First try removing and reinserting the ink cartridges If this does not work clean the cartridge contacts If your problem is still not resolved replace the ink cartridges For more information see Replace ink cartridges on page 41 Clean the ink cartridge contacts Z CAUTION The cleani
69. utes to register you can enjoy quicker service more efficient support and product support alerts If you did not register your printer while installing the software you can register now at http www register hp com Support process If you have a problem follow these steps 1 2 Check the documentation that came with the printer Visit the HP online support website at www hp com support HP online support is available to all HP customers It is the fastest source for up to date product information and expert assistance and includes the following features e Fast access to qualified online support specialists e Software and driver updates for the printer e Valuable troubleshooting information for common problems e Proactive printer updates support alerts and HP newsgrams that are available when you register the printer Call HP support Support options and availability vary by printer country region and language HP support by phone Phone support options and availability vary by printer country region and language This section contains the following topics ENWW Phone support period Placing a call Support phone numbers After the phone support period HP support 77 Phone support period One year of phone support is available in North America Asia Pacific and Latin America including Mexico To determine the duration of phone support in Europe the Middle East and Africa go to www h
70. wireless strength indicator Attention light and both cartridge lights are blinking ale X ul y KUP y Y comet O ee a aris arts ATON hin Papa The printer is in an error state To exist the error state reset the printer 1 Turn printer off 2 Unplug the power cord 3 Wait a minute plug power cord back in 4 Turn on the printer If the problem persists contact HP Wireless status light is blinking and the signal bar is cycling Ss m aa tt TOE o i TS WA Wireless status light is blinking and the wireless strength indicator is solid on ly M SY e The printer is establishing a wireless network connection e WPS is in progress There is no wireless signal e Make sure your wireless router or access point is powered on e Move the printer closer to the wireless router Wireless status light and the wireless strength indicator are blinking sly 1 Zips The printer has a problem establishing the wireless network an error occurs or overlap session is detected when using WPS Turn off wireless by pressing the Wireless button to clear the error Status lights Auto Off Auto Off is automatically enabled by default when you turn on the printer When Auto Off is enabled the printer will automatically turn off after 2 hours of inactivity to help reduce energy use Auto Off turns the printer off completely so you must use the On button to turn the p
71. with information about the chemical substances in our products as needed to comply with legal requirements such as REACH Regulation EC No 1907 2006 of the European Parliament and the Council A chemical information report for this product can be found at www hp com go reach Toxic and hazardous substance table China ABASMAR SEHE AT Or PSR UH prem didinti HAAR a faa 1 dip 7 box box RER i Lt 0 g ERE FAN 0 g l 0 0 f 0 SLA MALS ANR GRUP ASASMN RETEST 1383 2006 MEP X HEBREOS HI PE DEP ORDR SHAME ARA FSNT11363 2005 HRA FROMM PISS WRATH NT ENAR eH ft BLO RAT RARSSRR EE Restriction of hazardous substance Ukraine TexHi4HHi pernament WOO 06MEXEHHA BHKOPHCTAHHA HebezneuHux peuosmn Yxkpaina O6naguHauus signosinae sumoram TexHiuHoro pernamenTy WOO O MEXEHHS BHKOPHCTOHHS neaknx HE EINEYHHX PEUOBHH B ENeKTPHYHOMY Ta ENEKTPOHHOMY O6napHaHHi sarsephKkeHoro nocranosoro Ka6inery Minicrpis Yxpaikn sin 3 rpyans 2008 Ne 1057 86 Appendix A Technical information ENWW Restriction of hazardous substance India Restriction of hazardous substances India This product lies with the India E waste Management and Handling Rule 2011 and prohibits use of lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule

HP Deskjet 2541 All-in-One Printer User's Manual

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