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HP D6000 User's Manual

1. VCCI A BSMI notice PRETE OR gt veu DL ES EXER AR FE F ERES SERRA REB Korean notice Class A equipment 0 JAE IPEAB OS NAHA8S5SS S 2120191 BOA ES ASA Ol BS FASHA BeH JIS 29 AHOAN ASSH AS SACS SUCH Class B equipment 0 JIE AWZCHLS HAMIPMSIESS 2DIgA F ASS AS SACS of LE NSOIA A S8 Asu Regulatory compliance notices Chinese notice Class A equipment HA A BaP th TERED EP AP nA BEREN RET RIA PAPA BIAS DE Vietnam compliance marking notice This marking is for applicable products only Q ICT Ukraine notice no 3 2008 Ne 1057
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4. Power cord statement for Japan Regulatory compliance notices 39 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 p
5. AE EET EIR FAR CSR ERE LATERE WRIA HP SERRE MIA A ABRI LITE ie AOA T SRI BN EPIA RA ETTARI RIA TEEN EPR B mid MRE HP AG BIRR MARIE A E in TR XE RU DR IER SS KE HP REE HP APPART AR AIS E PB THEME ATAREPRENTE HP BRIE EE CSR BAER TIALS BRT ERIN MI OBE KENT RIE CEARA METER GARE HP AB BIE HP CSR HP MRK A RA RIENTRI HP 5 RARA HP HP ARES RRR SRR EA BITER HP HP ER ilis HP http www hp com go selfrepair Support and other resources 48 CSR SALAD MHSAS I 36 B 518 E
6. Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servi o da HP concluir que reparo pode ser efetuado pelo uso de uma peca CSR a peca de reposic o ser enviada diretamente ao cliente Existem duas categorias de pecas CSR Obrigat ria Pecas cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pecas ser o cobradas as despesas de transporte e m o de obra do servi o Support and other resources 46 Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatr
7. R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement concues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas concues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g
8. 180 rl USE TES MMA AIZAMO ESISHIAS Bal 192 HAS B Apo E hitp www hp com go selfrepair S etel A Support and other resources 49 Acronyms and abbreviations ACU Array Configuration Utility ADG Advanced Data Guarding also known as RAID 6 ADU Array Diagnostics Utility CPQONLIN NetWare Online Array Configuration Utility GSI global service indicator iLO 2 Integrated Lights Out 2 IML Integrated Management Log ORCA Option ROM Configuration for Arrays SIM Systems Insight Manager UID unit identification Acronyms and abbreviations 50 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 51 Index 7 7 segment display 29 A ACU Array Configuration Utility 24 ADU Array Diagnostic Utility 26 airflow requirements 14 authorized reseller 42 automatic data recovery rebuild 32 BSMI notice 38 buttons 5 C cables 36 cables FCC compliance 36 cables overview 23 cables supported 23 cabling guidelines 23 cabling storage enclosure 23 Canadian notices 36 Care Pack 27 Change Control 27 Chinese notice 39 class A equipment 34 class B equipment 35 co
9. HEARTH HP SEAB HP ARAMA RE ERR HER SH HP 8 http www hp com go selfrepair am qe HP ASS 42 AZS ASD ARO UE PE DA A CIS BEA S UIB YES SP AH DA SECR FES CH 8501 4415191 GLICI AE 7121 Se HP EE HP UA ESA zc Mtl A BHAYANA CSR FES ASSO 217 25 SICHER WEEG HPE AS PES HIE APS AOL AFSK mal USS SLICE CSR EE FIA SRI LAUC ma dz el OP AGO ME NBA HPO 01 PEN DAS 28 E AS o Al Ao CHE BU U LUIE ME AF891 NE 0 ES DA UE HEI SHES MAGO SAL AFSK HPA O RES TAS LEE AS ASA POE MEO ASHE ES AUS FAO Wet HIS gio MAE HSE Em UP HPSEP DA MD 42 7 ESSES AAAA HE SAAS DA LES AH 291 MUA HEUS SH PES DASHES SH USL OLB PESE Illustrated Parts Cotologol No 2 2 EASA 9800 CSR FEE MI YES KEIN TUO SS AP CHE IAU LEO 715 58 USO o ROBO 2210 5851 SH 7 USO APSE AACS GU EE AAL WIBO 7458 USC zgo ESSE HP I XA MEZ HE EX HIE SSS 8 AUA HPE BBO WS PES HPS SHEN 0178 CSR DA FER BE HSE KEO XII BELICE A BIO Wast PES HPS HEO Ste APE ABE 7174 ES SAV IE 5U HPS BEHO Sch ABO WAS FSS x ael ES MEO aret AAS EPA EHO ELCH AEO WA st HEB YES YE 82 HP mal SEO Hal 8 APS SUELO DU ME Hall BS HPE DE 229 HE vist ISS vus OST SSL SI UM Mul g AC HP 2244 dz 42
10. 37 A A at la 38 BSMI OCE n nsn a s Rr LUE IL a I 38 A Ne mire min 38 S CL NNI IN T ie 39 Vietnam compliance marking notice eene enne enne enne 39 Undici ai 39 Power cord statement for Japan sise 39 o PROSA 40 Preventing electrostatic discharge ia cana 40 Grounding methods to prevent electrostatic discharge 40 SEC TRO ROERO MMI 41 Environmental specifications nennen 41 Storage array specifications Rien 41 Suppe DIS MINE DEE RR RE DD DN MM RE 42 Before you Contact HP 42 HP contact information EEN 42 Customer Self Repair i 42 Eni Redaelli 50 uil 81 n cc 52 Contents 4 Component identification Front panel components i 1 D ee 1 PI s cable access For use by authorized HP personnel only 3 Drawer2 2 NL 2 PI kr cable access For use by authorized HP personnel only Component identification 5 Front panel LEDs a em Deep Hard drive LEDs Normal mode UID LED is solid nd buttons Green The drive is online but is not currently active Flashing irregularly green The drive is active and it is operating normally Flashing green 1 Hz 2 Do not remove the drive Removing the drive may terminate the current operation and cause data loss The d
11. ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Support and other resources 43 Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto
12. there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair
13. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website http www hp com go selfrepair
14. Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Alg
15. be inserted properly it might have a damaged connector or it might have failed The system might have experienced a short The controller firmware might be corrupted The system power block might need to be replaced Be sure that the I O module is undamaged and is fully seated Be sure that all pins on the connectors and components are straight Contact an authorized service provider for assistance HP contact information on page 42 Press the Power On Standby button and hold for approximately 3 seconds Be sure that the power supply is undamaged and is fully seated Be sure that all pins on the connectors and components are straight Be sure that all components are fully seated Flash the controller firmware Contact an authorized service provider for assistance HP contact information on page 42 7 segment display status codes and actions When the GSI LED is amber activate the associated drawer UID button to view any GSI error codes on the rear display The two UID buttons are used to select which drawer is displayed The display cycles a drawer pointer points left and points right followed by one or more GSI error codes Status code 1 SES overall warning General internal component warning specific action General troubleshooting required May be seen with status codes 2 3 and 4 2 Temperature sensor Check for thermal issues within the D6000 drawer for example extremely hot d
16. come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro
17. installation or upgrade of your product and to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications may be sent to your authorized HP Channel Partner for on site service if configured and available in your country The software is available in two variants e Insight Remote Support Standard This software supports server and storage devices and is optimized for environments with 1 50 servers Ideal for customers who can benefit from proactive notification but do not need proactive service delivery and integration with a management platform e Insight Remote Support Advanced This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers storage network and SAN environments plus selected non HP servers that have a support obligation with HP It is integrated with HP Systems Insight Manager dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced Details for both versions are available on the HP website http www hp com go insightremotesupport To download the softwar
18. modules The D6000 ships with two I O modules one for each storage drawer Installing additional I O modules expands support from single domain to dual domain A CAUTION If the I O module is installed in an enclosure for which it was not designed the module will not function properly Read the labels on the I O module and the enclosure to confirm compatibility For example an I O module with a 6G IO module label is supported for use only in the 6G D6000 disk enclosure an I O module with no label is supported for use only in a 3G disk enclosure such as the MDS600 To install an I O module 1 Besure the hard drive drawer is closed completely Setup 21 2 remove the I O blank release the I O blank handle pull the I O blank handle down until it ejects the blank and then remove the I O blank from the enclosure 3 To install the I O module insert the I O module into the enclosure and push the I O module handle up Be sure the I O module is seated fully and the I O module handle is in the locked position The installation installation is complete To install the second I O module in the other enclosure drawer repeat the procedure N CAUTION For best cooling practices do not operate the enclosure for extended periods with more than one component or blank removed When removing an active component replace it with a blank Setup 22 Cabling the D6000 After installing the D6000 in a rack c
19. take the following precautions e not remove a degraded drive if any other drive in the array is offline the online LED is off In this situation removing any other drive in the array causes dota loss Exceptions o When RAID 1 0 is used drives are mirrored in pairs Several drives can be in a failed condition simultaneously and they can all be replaced simultaneously without data loss if no two failed drives belong to the same mirrored pair o When RAID 6 with is used two drives can fail simultaneously and be replaced simultaneously without data loss o If the offline drive is a spare the degraded drive can be replaced e Do not remove a second drive from an array until the first failed or missing drive has been replaced and the rebuild process is complete The rebuild is complete when the online LED on the front of the drive stops blinking Exceptions o In RAID 1 0 configurations any drives that are not mirrored to other removed or failed drives can be simultaneously replaced offline without data loss o In RAID 6 with configurations any two drives in the array can be replaced simultaneously Automatic data recovery rebuild When you replace a hard drive in an array the controller uses the fault tolerance information on the remaining drives in the array to reconstruct the missing data the data that was originally on the replaced drive and write it to the replacement drive This process is call
20. to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 e 1 800 H
21. un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilit t beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen las
22. C power unavailable Power supply failed Power supply exceeded current limit Green Normal operation Amber flashing Fault Off Fan unseated from connector or failed Green System activity Amber Fault Off Enclosure is powered off 1 SES overall warning 2 Temperature sensor warning 3 Cooling fan warning 4 2 Power supply warning 5 Host GSI enabled O PIC upgrade needed 7 Power supply PIC upgrade needed 8 CPLD upgrade needed 9 Standby heartbeat failure 10 Remote I O module heartbeat failure 11 Enclosure thermal shutdown imminent 12 Enclosure thermal shutdown occurred 13 Enclosure management bus failure false fan failures may occur 14 Signal integrity errors detected 15 Power supply PIC communications error 16 Unsupported backplane detected Blue UID LED is enabled from the UID button Blue flashing System is in hard drive locate mode or an enclosure firmware update is in progress Component identification 9 mm CN OF UID TED is disabled the GSI is amber the system needs service Activate the associated drawer UID button to view any GSI error codes on rear display Device bay ID numbers Description Fault UID LED amber blue Online LED green Component identification 10 Hard drive LED combinations Online adivity Fault UID LED Interpretation LED green am
23. E EEPE SEEE ESEE EEES ENEE EESE EEEE ESNE EEEE SNEEN EEEE ESE EEEren renee EE 12 Powering Ups eis PRENDE IM UTE 12 RoWeNd oN e E E E E E E E 13 Mama 14 Space and airflow requirements sise 14 Temperature requirements 14 Power NO 15 Electrical grounding requirements nantes 15 Rack a 16 RAR NR PRE REED ei ra ca 16 Site planning considerations enr a 16 Installing the none rca 16 Installing he ardid risas 18 Installing optional I O modules RNN 21 Cabine ne LO pica 23 Mini SAS I O cobles 23 Power cords MEE 23 COLLE cos RI RR 24 Configuration tools RR RR RE OT E 24 svaghi 24 Option ROM Configuration tor Arrays da 24 Smart Components for ROM Flash sise 25 Management ici OR EPI EE nie iot b nube UH EAM nd 25 HP Systems Insight Manager S en orien PR Hte bana eve t oti Pd bi ane 25 Management Agents er REPRE IIR IRR He paused Li ERE tinte pert es 25 began 25 Integrated Management logie 25 rbt 26 Remote support and analysis t00l8 iii 26 HP Insight Remote Support software eem emen 26 Keeping the system current sense 27 Change co
24. EDs troubleshooting 11 28 M maintenance guidelines 27 Management Agents 25 management tools 25 modifications FCC notice 36 Option ROM Configuration for Arrays 24 P phone numbers 42 power cord 23 39 power requirements 15 powering down 13 powering on problems 28 powering up 12 problem diagnosis 28 R rack installation 16 rack warnings 16 rear panel buttons 8 rear panel components 7 rear panel LEDs 8 rebuild time required for 33 regulatory compliance identification numbers 34 regulatory compliance notices 34 37 remote support and analysis tools 26 replacing hard drives 32 required information 42 requirements electrical grounding 15 requirements power 15 requirements temperature 14 S safety considerations 16 SAS hard drive LEDs 10 series number 34 site planning considerations 16 Smart Components for Remote ROM Flash 25 software 24 space requirements 14 specifications 41 static electricity 40 storage array specifications 41 support 26 42 system configuration settings 24 system keeping current 27 Systems Insight Manager 25 T technical support 42 telephone numbers 42 temperature requirements 14 third party racks 16 troubleshooting 11 28 U Ukraine notice 39 utilities 24 V Vietnam compliance marking notice 39 warnings 16 website 42 Index 53
25. EU Directives e Low Voltage Directive 2006 95 EC e Directive 2004 108 EC e Ecodesign Directive 2009 125 EC where applicable CE compliance of this product is valid if powered with the correct CE marked AC adapter provided by HP Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within the product documentation or at the following HP website http www hp eu certificates type the product number in the search field The compliance is indicated by one of the following conformity markings placed on the product Regulatory compliance notices 36 For non telecommunications products and for EU harmonized telecommunications products such as Bluetooth within power class below 10mW C For EU non harmonized telecommunications products If applicable a 4 digit notified body number is inserted between CE and CEO Please refer to the regulatory label provided on the product The point of contact for regulatory matters is Hewlett Packard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste
26. HP D6000 Disk Enclosure User Guide Abstract This guide describes identification operations setup configuration and utilities troubleshooting regulatory notices specifications and technical support This guide is for an experienced service technician HP assumes that you are qualified in the servicing of computer equipment trained in recognizing hazards in products and are familiar with weight and stability precautions Part Number 682254 001 September 2012 Edition 1 Copyright 2012 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Microsoft and Windows are U S registered trademarks of Microsoft Corporation Contents eu dr A TT 5 Front panel Golpe RIS nl oe 5 Front parl LEDs and u ua as 6 R ar panel np 7 R ar panel LEDs and Dottorato airone 8 Device b y ID number 10 LARE RIA EE 10 Hard drive LED eombiriatiohS cea 11 rain da Rania 12 Firmware update snnssssnensseeessseittst etit tstt tettette trett Ert EtEr ENN
27. Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the MEE time of disposal will help to conserve natural resources and ensure that it is recycled a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Regulatory compliance notices 37 Japanese notice VCCI B VCCHB VCCI
28. O bays are empty Be sure the I O modules or I O blanks are fully seated and their handles are in the locked position The hard drive drawer does not open if I O modules or I O blanks are not fully seated with their handles in the locked position N WARNING TIP HAZARD To reduce the risk of personal injury or damage to the equipment do not extend the hard drive drawers beyond the supporting surface when the unit is not installed in a rack N WARNING reduce the risk of personal injury or damage to the equipment ensure that only one hard drive drawer is extended at a time Extend the hard drive drawer 0000000 0000000 0000000 WW IN E WARNING Pinch hazard Keep hands out of front and rear of chassis when closing hard drive drawers CAUTION To prevent improper cooling and thermal damage do not operate the D6000 for an extended period of time with the drawer open CAUTION To prevent improper cooling and thermal damage do not operate the D6000 unless all bays are populated with either a component or a blank Setup 19 4 Remove the hard drive blank 5 Prepare the hard drive Setup 20 6 Install the hard drive N WARNING Pinch hazard Keep hands out of front and rear of chassis when closing hard drive drawers 7 When all drives have been installed close the hard drive drawer Installing optional I O
29. P INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact us by mail or telephone Regulatory compliance notices 35 e Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 e 1 281 514 3333 identify this product refer to the part series model number found on the product Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Canadian notice Avis Canadien Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brovilleur du Canada Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brovilleur du Canada European Union regulatory notice Products bearing the CE marking comply with the following
30. RE PERS RET EA HP EX HP ARIAS CSR HP HS BETA RLS FIG TE EIR CSR gt AIRES HP EEE ASE WI HP RUA RE SE th BRERA RAPA OA HP RMA SRS EEE HERH RITA Bs CSR BANKS PAT fF ALAS TERRA TORT FER ABS TAE HP HP ABER CSR EEE TRE HP 5 RRF ASE HP MRR ARRAS HP
31. ack rail is marked R To install the rack rails 1 Begin with the left rack rail Align the end of the rail with the rear rack column 2 Slide the rack rail closed until the end of the rail is locked in place wrapping behind the rear rack column 3 Slide the front end of the rail to the rack front column When fully seated the rack rail will lock into place 4 Repeat the procedure for the right rack rail Setup 17 N WARNING The D6000 is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling e Remove all installed 06000 components from their 060005 before installing or moving the D6000s e Use caution and get help to lift and stabilize D6000s during installation or removal especially when the D6000 is not fastened to the rack N WARNING Always use at least two people to lift an enclosure into the rack If the enclosure is being loaded into the rack above chest level a third person must assist with aligning the enclosure with the rails while the other two people support the weight of the enclosure 5 Install the D6000 making sure to tighten the thumbscrews to secure the D6000 to the rack i li prleMeMeMeMeMeMeMeMeMeMoMeMeMeMeMeMeMoMeoeMeMeMoeMeMeMeMe 5 y y y y d d E y N 0 y y Q 0 y 0 The i
32. activity when possible AN CAUTION If the Online LED of the replacement drive stops blinking and the amber Fault LED glows or if other drive LEDs in the array go out the replacement drive has failed and is producing unrecoverable disk errors Remove and replace the failed replacement drive When automatic data recovery has finished the Online LED of the replacement drive stops flashing and begins to glow steadily Failure of another drive during rebuild If a non correctable read error occurs on another physical drive in the array during the rebuild process the Online LED of the replacement drive stops blinking and the rebuild abnormally terminates If this situation occurs reboot the server The system may temporarily become operational long enough to allow recovery of unsaved data In any case locate the faulty drive replace it and restore data from backup Troubleshooting 33 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model number The regulatory model number can be found on the product nameplate label along with all required approval markings and information When requesting compliance information for this product always refer to this regulatory model number The regulatory model number is not the marketing name or model number of the product Federal Communication
33. ailable on the 6Gb SAS BL Switch website HP website http www hp com go 6gbsasbl If the D6000 is connected to a SAS BL Switch as part of an HP IBRIX X9000 solution update the D6000 firmware using the solution s Firmware Management Tool For more information about these environments see the user documents on HP website http www hp com go x9000 The HP IBRIX X9000 solution family will be rebranded in late 2012 At that time product and deliverable names will be updated to include the new branding The new D6000 firmware activates only after the D6000 is reset from a software tool or manually power cycled Powering up Observe the following guidelines before powering up the D6000 Always install all components of the D6000 Install hard drives in the D6000 so the connected host controllers can identify and configure them ot power up Always power up the D6000 first and then the server To power up the D6000 1 2 Complete server hardware installation and cabling For more information see the server documentation Connect the SAS cables and power cords to the D6000 Operations 12 3 Press and hold the Power On Standby button Wait and observe the system power LED and system fans When the D6000 powers up the system power LED illuminates solid green and the system fans spin to a high speed and then spin down to a low speed 4 Power up the servers For more information see the server documentation Po
34. ated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone Regulatory compliance notices 34 e Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 e 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 e 1 281 514 3333 identify this product refer to the part series or model number found on the product FCC Notice Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed
35. ating UPS This device protects the hardware from damage caused by power surges and voltage spikes and keeps the D6000 in operation during a power failure When installing more than one D6000 you may need to use additional power distribution devices to safely provide power to all devices Observe the following guidelines e Balance D6000 power load between available AC supply branch circuits e Do not allow the overall system AC current load to exceed 80 percent of the branch circuit AC current rating e not use common power outlet strips for this equipment e Provide a separate electrical circuit for each power supply in the D6000 Electrical grounding requirements The D6000 must be grounded properly for proper operation and safety In the United States you must install the equipment in accordance with NFPA 70 1999 Edition National Electric Code Article 250 as well as any local and regional building codes In Canada you must install the equipment in accordance with Canadian Standards Association CSA C22 1 Canadian Electrical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the International Electrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Because
36. ber blue On off or flashing Alternating amber On off or flashing Steadily blue and blue Amber flashing regularly 1 Hz The drive has failed or a predictive failure alert has been received for this drive it also has been selected by a management application The drive is operating normally and it has been selected by a management application A predictive failure alert has been received for this drive Replace the drive as soon as possible The drive is online but it is not currently active Flashing regularly Flashing regularly 1 Hz Flashing irregularly Amber flashing regularly 1 Hz Amber flashing regularly 1 Hz Do not remove the drive Removing a drive may terminate the current operation and cause data loss The drive is part of an array that is undergoing capacity expansion or a stripe size migration but a predictive failure alert has been received for this drive To minimize the risk of data loss do not replace the drive until the expansion or migration is complete Do not remove the drive Removing a drive may terminate the current operation and cause data loss The drive is rebuilding or it is part of an array that is undergoing array expansion logical drive extension a stripe size migration or RAID migration The drive is active but a predictive failure alert has been received for this drive Replace the drive as soon as possible Flashina irreaularl The drive is active a
37. bsite http www hp com go hpsc 1 Download the most recent version of the component that you require to a directory on the server Components for controller firmware updates are available in offline and online formats 2 Install the firmware Instructions are provided with the CD and are provided on the same web page as the component Management tools HP Systems Insight Manager HP SIM is a web based application that allows system administrators to accomplish normal administrative tasks from any remote location using a web browser HP SIM provides device management capabilities that consolidate and integrate management data from HP and third party devices 27 IMPORTANT You must install and use HP SIM to benefit from the Pre Failure Warranty for processors SAS and SATA hard drives and memory modules For additional information refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website http www hp com go hpsim Management Agents Management Agents provide the information to enable fault performance and configuration management The agents allow easy manageability of the server through HP SIM software and third party SNMP management platforms Management Agents are installed with every SmartStart assisted installation or can be installed through the HP PSP The Systems Management homepage provides status and direct access to in depth subsystem information by accessing data reported throug
38. e go to Software Depot http www software hp com Select Insight Remote Support from the menu on the right Configuration and utilities 26 Keeping the system current Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website http www hp com go pcn Care Pack HP Care Pack Services offer upgraded service levels to extend and expand bundled services with easy to buy easy to use support packages that help you make the most of your server investments For more information see the HP website http www hp com services carepack Configuration and utilities 27 Troubleshooting When the D6000 does not power up If the D6000 does not power up 1 2 Ensure that the D6000 is connected to a working AC source Ensure that the power source is working properly o Check the status using the system power LED on the rear panel o Be sure that the Power On Standby button was pressed firmly and held for approximately 3 seconds Ensure that the power supplies are working properly Check the status using the power supply LEDs Remove all AC power cords from enclosure power supplies and reinsert them Restart the system Check the D6000 for the following normal power up sequence to be sure that the system meets the minimal hardwa
39. ed and reinserted However continued use of such marginal drives may eventually result in data loss Replace the marginal drive as soon as possible Effects of a hard drive failure When a hard drive fails all logical drives that are in the same array are affected Each logical drive in an array may be using a different fault tolerance method so each logical drive can be affected differently RAID O configurations cannot tolerate drive failure If any physical drive in the array fails all non faulttolerant RAID 0 logical drives in the same array will also fail RAID 1 0 configurations can tolerate multiple drive failures as long as no failed drives are mirrored to one another with no spares assigned RAID 5 configurations can tolerate one drive failure with no spares assigned RAID 6 with ADG configurations can tolerate simultaneous failure of two drives with no spares assigned Compromised fault tolerance AN CAUTION When fault tolerance is compromised data loss can occur However it may be possible to recover the data For more information see Recovering from compromised fault tolerance refer to Powering up on page 12 If more drives fail than the fault tolerance method can manage fault tolerance is compromised and the logical drive fails If this failure occurs the operating system rejects all requests and indicates unrecoverable errors For example fault tolerance might occur when a drive in an array fails
40. ed automatic data recovery or rebuild If fault tolerance is compromised this data cannot be reconstructed and is likely to be permanently lost If another drive in the array fails while fault tolerance is unavailable during rebuild a fatal system error may occur and all data on the array is then lost In exceptional cases however failure of another drive need not lead to a fatal system error These exceptions include Failure after activation of a spare drive e Failure of a drive that is not mirrored to any other failed drives in a RAID 1 0 configuration Failure of a second drive in a RAID 6 with ADG configuration Troubleshooting 32 Time required for a rebuild The time required for a rebuild varies considerably depending on several factors e The priority that the rebuild is given over normal I O operations you can change the priority setting by using ACU e The amount of I O activity during the rebuild operation e rotational speed of the hard drives e The availability of drive cache e The brand model and age of the drives e The amount of unused capacity on the drives e number of drives in the array for RAID 5 and RAID 6 with ADG Allow approximately 1 minute per gigabyte for the rebuild process to be completed System performance is affected during the rebuild and the system is unprotected against further drive failure until the rebuild has finished Therefore replace drives during periods of low
41. equipment e Do notroute the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the storage system To connect AC power cords 1 Connect the power cords to the power supplies 2 Connect the power cords to the AC power source Setup 23 Configuration and utilities Configuration tools Array Configuration Utility NOTE ACU does not support mixing SAS and SATA drives in the same logical volume ACU is a browser based utility with the following features e Runs as a local application or remote service e Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration e Provides different operating modes enabling faster configuration or greater control over the configuration options e Remains available any time that the server is on e Displays on screen tips for individual steps of a configuration procedure e Can be deployed in CLI mode which is referred to as the ACU CLI For optimum performance the minimum display settings are 800 x 600 resolution and 256 colors Servers running Microsoft operating systems require Internet Explorer 5 5 with Service Pack 1 or later For Linux servers refer to the README TXT file for additional browser and support information For more information refer to the Configuring Arrays on HP Smart Array Con
42. ercent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 40 Specifications Environmental specifications Temperature range C Operating 10 to 35 50 F to 95 F Maximum rate of change is 10 C hr 50 F hr Storage 30 C to 60 22 F to 140 F Maximum rate of change is 20 C hr 68 F hr Relative humidity Storage 5 to 95 relative humidity Rh 38 7 C 101 66 F maximum wet bulb temperature non condensing Altitude Operating 3048 m 10 000 ft This value may be limited by the type and number of options installed Non operating 9144 m 30 000 ft Operating 10 to 90 relative humidity Rh 28 C 82 4 F maximum wet bulb temperature non condensing Temperature ratings shown are for sea level An altitude derating of 1 C per 300 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlig
43. ere the rack is located must not exceed 35 C 95 F The D6000 reports an over temperature condition and Setup 14 performs an emergency shutdown of the hard drive bays within a drawer if the temperature exceeds this limit for greater than 3 minutes To recover the system AC power cycle the D6000 N CAUTION To reduce the risk of damage to the equipment when installing third party options e Do not permit optional equipment to impede airflow around the D6000 or to increase the internal rack temperature beyond the maximum allowable limits e Do not exceed the manvfacturer s TMRA Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of IT equipment by licensed electricians This equipment is designed to operate in installations covered by NFPA 70 1999 Edition National Electric Code and NFPA 75 1992 code for Protection of Electronic Computer Data Processing Equipment For electrical power ratings on options refer to the product rating label or the user documentation supplied with that option N WARNING To reduce the risk of personal injury fire or damage to the equipment do not overload the AC supply branch circuit that provides power to the rack Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility AN CAUTION Protect the 06000 from power fluctuations and temporary interruptions with a regul
44. h the Management Agents For additional information refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP website http www hp com servers manage Diagnostic tools Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following Configuration and utilities 25 e From within HP SIM HP Systems Insight Manager on page 25 e From within Survey Utility e From within operating system specific IML viewers o For NetWare IML Viewer does not apply to HP ProLiant DL980 Servers o For Windows IML Viewer o Forlinux IML Viewer Application e From within the user interface e From within HP Insight Diagnostics For more information see the Management CD or DVD in the HP Insight Foundation suite for Proliant Array Diagnostic Utility The HP Array Diagnostics Utility is a web based application that creates a report of all HP storage controllers and disk drives This report provides vital information to assist in identifying faults or conditions that may require attention ADU can be accessed from the SmartStart CD or downloaded from the HP website http www hp com Remote support and analysis tools HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the
45. ht allowed The upper limit may be limited by the type and number of options installed Storage maximum humidity of 95 is based on a maximum temperature of 45 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 KPa t Maximum allowable altitude change rate is 457 m min 1500 ft min Storage array specifications 22 10 cm 8 70 in 89 12 cm 35 08 in 44 70 cm 17 60 in Weiaht maximum 145 15 kg 320 00 Ib Weight no drives installed 72 58 kg 160 00 Ib Specifications 4 Support and other resources Before you contact HP Be sure to have the following information available before you call HP Active Health System log Download and have available an Active Health System log for 3 days before the failure was detected For more information see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Onboard Administrator SHOW ALL report for HP BladeSystem products only For more information on obtaining the Onboard Administrator SHOW ALL report see the HP website http 7 h20000 www2 hp com bizsupport TechSupport Document jsp lang en amp cc us amp objectlD c 02843807 Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and rev
46. ing the I O modules does not resolve the issue replace the drawer 11 Enclosure thermal Check for thermal issues within the D6000 drawer such as extremely hot drives air shutdown imminent blockages missing or failed fans or high ambient temperature 12 Enclosure thermal Check for thermal issues within the D6000 drawer such as extremely hot drives air shutdown occurred blockages missing or failed fans or high ambient temperature 13 Enclosure Replace all I O modules in the D6000 drawer If replacing the I O modules does not management bus resolve the issue replace the entire drawer failure false fan failures may occur 14 Signal integrity Replace SAS 1 0 cables If replacing the cables does not resolve the issue replace errors detected the module showing the signal integrity issues If replacing the I O modules does not resolve the issue replace the drawer 15 Power supply PIC Verify that if a power supply does not have a green LED illuminated that it is communications error correctly cabled to a power source This warning can also be caused by a failed power supply from either of the D6000 storage drawers If the cabling and the power source are ok troubleshoot by replacing each power supply in turn If replacing the power supplies does not resolve the issue power off the D6000 and remove all sources of AC power to ensure that all power is removed from the D6000 After the power standby LED goes comp
47. ision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade see the Support amp Drivers website http www8 hp com us en support drivers html If the problem cannot be resolved at the website call 1 800 633 3600 For more information about Care Packs see the HP website http pro ag sama houston hp com services cache 10950 0 0 225 121 html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service Support and other resources 42 providers or service partners identifies that the repair can be accomplished by the use of a part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you
48. letely off wait a few minutes and then power on the D6000 If power cycling does not resolve the issue replace IO modules in the D6000 drawer If the issue persists replace the entire drawer 16 Unsupported The module is not supported for use in the enclosure Remove the installed I O backplane detected module and replace with the I O modules designed for use with the D6000 I O module firmware and power block firmware are delivered through the 06000 download process Recognizing hard drive failure When troubleshooting drive problems first confirm that the drives are supported for use in the D6000 For more information see the QuickSpecs on the HP website http www hp com g0 d6000 quickspecs In an HP D6000 a steadily glowing Fault LED indicates that the drive has failed Other indications of failed hard drives e ACU represents failed drives with a distinctive icon e HP SIM can detect failed drives remotely across a network For more information about HP SIM refer to the documentation on the Management CD e ADU lists all failed drives e identifies failed drives in a NetWare environment For additional information about diagnosing hard drive problems see the HP ProLiant Servers Troubleshooting Guide Troubleshooting 30 N CAUTION Sometimes a drive that has previously failed may seem to be operational after the system is power cycled or for a hot pluggable drive after the drive has been remov
49. mponents 5 compromised fault tolerance 31 configuration of system 24 configuration tools 24 connectors 5 7 contacting 42 customer self repair CSR 42 D Declaration of Conformity 34 35 device numbers 10 diagnosing problems 28 diagnostic cable access 5 diagnostic tools 25 display 7 segment 29 drive LEDs 10 electrical grounding requirements 15 electrostatic discharge 40 environmental specifications 41 European Union notice 36 F failure hard drive 30 31 33 fault tolerance compromised 31 FCC rating label 34 features 5 Federal Communications Commission FCC notice 34 35 36 firmware update 12 front panel components 5 front panel LEDs 6 G grounding methods 40 grounding requirements 15 H hard drive LEDs 10 11 hard drive failure of 30 hard drives installing 18 help resources 42 HP Insight Remote Support software 26 HP ProLiant Essentials Foundation Pack 25 HP Systems Insight Manager overview 25 HP technical support 42 HP contacting 42 identification number 34 IML Integrated Management Log 25 Important Safety Information document 12 installing modules 21 Index 52 J Japanese notice 38 K Korean notices 38 L LED behavior 28 LED 7 segment display 8 LED heartbeat 6 8 LED system fault 6 8 LED system power 8 LED UID 6 LEDs 5 8 10 LEDs fan 8 LEDs front panel 6 LEDs hard drive 10 LEDs I O module 8 LEDs power supply 8 LEDs rear panel 8 L
50. nd it is operating normally Steadily amber Amber flashing regularly 1 Hz A critical fault condition has been identified for this drive and the controller has placed it offline Replace the drive as soon as possible A predictive failure alert has been received for this drive Replace the drive as soon as possible The drive is offline a spare or not configured as part of an array Component identification 11 Operations A Important Safety Information Before installing this product read the Important Safety Information document provided Firmware update Before configuring and using the D6000 be sure that the D6000 and all other devices in the SAS fabric are running the latest compatible versions of firmware The D6000 can be installed in a variety of deployments each of which uses an updating method specific to the deployment If the D6000 is directly connected to a Smart Array controller installed a rack mounted server update the D6000 firmware using a downloaded Smart Component For more information about Smart Components see Smart Components for ROM Flash If the D6000 is connected to a SAS BL Switch as part of a BladeSystem solution update the D6000 firmware using downloaded firmware image files and the HP 6G Virtual SAS Manager software embedded in the SAS BL Switch For more information about updating firmware using the HP 6G Virtual SAS Manager see the HP 6G Virtual SAS Manager User Guide av
51. nstallation is complete Installing the hard drives A D6000 supports up to 35 hard drives per storage drawer For weight distribution purposes and best possible cooling populate hard drive bays from the rear to the front starting with the highest device bay ID number Device bay ID numbers on page 10 To properly distribute air flow and cool the installed drives make sure that all drive bays are populated with a drive or a drive blank Before installing the drives confirm that they are supported for use in the D6000 For more information see the QuickSpecs on the HP website http www hp com g0 d6000 quickspecs When adding hard drives to the hard drive drawer observe the following general guidelines e Verify that the drives are fully seated before closing the drawer e drawer is fully closed when the fans slow down to their normal speed e The drawer should be closed with the handle in the released position e Hard drives are sensitive to excess vibration Use care when opening and closing the drawer Setup 18 RAID 1 mirror requires an even number of hard drives Drives that will be configured within an array should be the same capacity to provide the greatest storage space efficiency NOTE ACU does not support mixing SAS and SATA drives in the same logical volume To install the drives 1 3 Be sure all I O bays contain either an I O module or an I O blank The hard drive drawer does not open if I
52. ntrol and proactive notification ss 27 Care e 0 PROP NOA PP UA 2 DET S so rs RR ORIO El 28 When the D6000 does not power up ee 28 Contents 3 EDO tio 28 7 segment display status codes and actions 29 Recognizing hard drive NINE 30 Effects of a hard drive failure pi SS 31 Compromised fault tolerance iii 31 Recovering from compromised fault tolerance 31 Factors to consider before replacing hard drives 32 Automatic data recovery rebuild suisse 32 Time required for a rebuild 33 Failure of another drive during rebuild i 33 ARE ei Re ile ele di Ce OR TR PR 34 Regulatory compliance identification numbers das 34 Federal Communications Commission notice nn ai 34 o A A in Une 34 Class A equipment sisi 34 FCC Notice Class B Equipment nennen nnne 35 Declaration of conformity for products marked with the FCC logo United States 35 Modifications um eee 36 A M sa io 36 Canadian notice Avis Canadien iii 36 European Union regulatory OGK 36 Disposal of waste equipment by users in private households in the European
53. o horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pe a CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis pe a com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da pe a e determina a transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servi os local Para o programa norte americano visite o site da HP http www hp com go selfrepair Support and other resources 47 HP CSR CSR HP HP HP HP
54. of the high ground leakage currents associated with multiple D6000 connected to the same power source HP recommends the use of a power distribution unit PDU that is either permanently wired to the building s branch circuit or includes a nondetachable cord that is wired to an industrial style plug NEMA locking style plugs or those complying with IEC 60309 are considered suitable for this purpose Using common power outlet strips for the D6000 is not recommended Setup 15 Rack warnings Z WARNING To reduce the risk of personal injury or damage to the equipment be sure that e The leveling jacks are extended to the floor e The full weight of the rack rests on the leveling jacks e The stabilizing feet are attached to the rack if it is single rack installation e The racks are coupled together in multiple rack installations e Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason Z WARNING To reduce the risk of personal injury or equipment damage when unloading a rack e Atleast two people are needed to safely unload the rack from the pallet An empty 420 rack can weigh as much as 115 kg 253 lb can stand more than 2 1 m 7 ft tall and might become unstable when being moved on its casters e Never stand in front of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides Third party racks HP has not tested or validated
55. onnect the I O cables and power cords to the rear panel Ur IMPORTANT To achieve 6G performance all components in a system hard drives disk enclosures switches and controllers must be 6G capable Mini SAS I O cables The D6000 does not ship with any I O cables but supports the use of 2 00 m 6 56 ft mini SAS cables For information about the supported cables see the QuickSpecs on the HP website http www hp com go d6000 quickspecs Observe the following guidelines e Only use supported 2 00 m 6 56 ft external mini SAS cables e Always be sure that the servers attached to the 06000 are powered down before connecting SAS cables Power cords The power cord should be approved for use in your country The power cord must be rated for the product and for the voltage and current marked on the electrical ratings label of the product The voltage and current rating for the cord should be greater than the voltage and current rating marked on the product In addition the diameter of the wire must be a minimum of 1 00 mm or 18 AWG The maximum length may be up to 3 66 m 12 f N WARNING reduce the risk of electric shock or damage to the equipment e Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the
56. plies Off Enclosure is functioning normally Rear panel components The figure shows a maximum configuration Your enclosure might appear differently for example containing power supply or I O module blanks depending on the configuration that was ordered X W B i tem Description Component identification 7 Description Description Primary I O module Drawer 1 SAS port 1 connector E x en Dese Ga 1 Power On Standby button Green On and system power LED Amber Standby auxiliary power present Off Off Component identification 8 Internal Health LED UID button LED Drawer 2 GSI LED Power supply LED System fan LED I O module LED UID button LED Drawer 1 7 segment display Green System health is E Off System is off Amber Enclosure requires service check I O fan and power supply LEDs and AC power cables to power supplies Off Enclosure is functioning normally Blue UID LED is enabled from the UID button Blue flashing System is in hard drive locate mode or an enclosure firmware update is in progress Off UID LED is disabled Green Power on and power supply functioning properly Off One or more of the following conditions exists System powered off A
57. r mission critical equipment Installing the enclosure N WARNING The D6000 with no drives installed weighs 72 58 kg 160 00 Ib With all drives and components installed the enclosure can weigh up to 145 15 kg 320 Ib Before configuring your rack solution be sure to check the manvfacturer weight limits and specifications Failure to do so can result in physical injury or damage to the equipment and the facility Setup 16 CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top CAUTION HP has not tested or validated the D6000 with any third party racks Before installing the D6000 in a third party rack be sure to properly scope the limitations of the rack and consider the following e You must fully understand the static and dynamic load carrying capacity of the rack and be sure that it can accommodate the weight of the D6000 e You must install a 1U tray beneath the D6000 to ensure proper support e Be sure sufficient clearance exists for cabling installation and removal of the enclosure actuation of the rack doors and full articulation of the drive drawers Ur IMPORTANT Some racks other than the HP Rack 10000 Series rack do not allow full access to hard drive bays 29 35 in hard drive drawer 2 The rack rails are marked for easy identification The left rack rail is marked L and the right r
58. re requirements and is powered up during normal operations a The rear panel power LED turns from standby amber to on solid green b The system fans spin up to a high speed and then spin down to a normal operating speed LED behavior Issue Possiblereasons Possible solutions Power supply LED e The power cords are not Be sure that the power cord is connected to the is off connected or AC power is not power supply available Be sure that the power supply is undamaged e The power supply might not be and is fully seated inserted properly it might have a Be sure that all pins on the connectors and damaged connector or it might components are straight have failed Contact an authorized service provider for assistance HP contact information on page 42 Fan LED is off e The fan might not be inserted Be sure that the fan is undamaged and is fully properly it might have a seated damaged connector or it might Be sure that all pins on the connectors and have failed components are straight Contact an authorized service provider for assistance HP contact information on page 42 Troubleshooting 28 Issue Possible reasons Possible solutions LED is amber System power LED is off The I O module might not be inserted properly it might have a damaged connector or it might have failed The Power On Standby button was not pressed firmly or held long enough The power supply might not
59. rive is rebuilding or it is part of an array that is undergoing expansion logical drive extension a stripe size migration or RAID migration Flashing amber green Drive is configured and indicating a predictive failure The drive may also be undergoing a rebuild expansion extension or migration Flashing amber 1 Hz A predictive failure alert has been received for this drive Replace the drive as soon as possible Amber Drive failure link failure or mismatched configuration Off The drive is offline a spare or not configured as part of an array Component identification 6 Tam Hard drive LEDs Green The drive hos been selected by Drive locate mode management application and it is UID LED is flashing operating normally Flashing amber 1 Hz The drive is not selected and is indicating a predictive failure Flashing amber green The drive has been selected by a management application and is indicating a predictive failure Amber The drive might or might not be selected and is indicating drive failure link failure or mismatched configuration Off The drive is not selected UID button LED Blue UID LED is enabled from the UID button Blue flashing 1 is in locate mode Off UID LED is disabled pee Health LED Green System health is good Off System is off is LED Amber Enclosure requires service check I O fan and power supply LEDs and AC power cables to power sup
60. rives warnina air blockages or high ambient lab temperature Replace any fan with an amber LED If none of the fans have an amber LED replace one fan wait 30 seconds and observe the GSI LED AC power cycle the D6000 If the GSI LED remains illuminated replace another fan If the GSI LED remains illuminated 3 System Fan Warning 4 Power Supply Warning replace the D6000 drawer Verify that if a power supply does not have a green LED illuminated that it is correctly cabled to a power source This warning can also be caused by a failed power supply from either side of the D6000 If cabling was not the root cause troubleshoot by replacing each power supply in turn 5 Host GSI Enabled The host sent a command to turn the on the 06000 GSI LED Not expected in the field needed upgrade needed needed Troubleshooting 29 Status code 9 Standby heartbeat Replace the I O module that has an amber LED If no I O module has an amber LED failure replace one I O module and then wait 30 seconds If the GSI LED is still amber replace the other I O module AC power cycle the 06000 If replacing the I O modules does not resolve the issue replace the drawer 10 Remote I O Replace the I O module that has an amber LED If no I O module has an amber LED module heartbeat replace one I O module and then wait 30 seconds If the GSI LED is still amber failure replace the other I O module AC power cycle the D6000 If replac
61. s Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corresponding statement Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is oper
62. sen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Support and other resources 44 HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Avfpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung avf und bestimmt den
63. server or rack component the gaps between the components cause changes in airflow through the rack and across the servers Cover all gaps with blanking panels to maintain proper airflow AN CAUTION Always use blanking panels to fill empty vertical spaces in the rack This arrangement ensures proper airflow Using a rack without blanking panels results in improper cooling that can lead to thermal damage The HP Rack 10000 series rack provides proper server cooling from flow through perforations in the front and rear doors that provide a 64 percent open area for ventilation Z CAUTION HP has not tested or validated the 06000 with third party racks If a third party rack is used observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment e Front and rear doors Ifthe 420 rack includes closing front and rear doors you must allow at least 5 350 sq cm 830 sq in of holes evenly distributed from top to bottom to permit adequate airflow equivalent to the required 64 percent open area for ventilation e Side The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm 2 75 in Temperature requirements To ensure continued safe and reliable equipment operation install or position the D6000 in a well ventilated climate controlled environment The maximum TMRA for most storage products is 35 95 F The temperature in the cold aisle wh
64. the D6000 with any third party racks Before installing the D6000 in a third party rack be sure to properly scope the limitations of the rack Site planning considerations Customer facility managers and system administrators must discuss site planning preparation and system installation before system delivery A common understanding of environmental requirements and how the systems will be delivered configured installed and maintained helps to create a suitable data center and aids the successful installation of the servers and related equipment It is important to plan the facility as a whole not design based on calculations of individual system or rack level requirements Too many interdependencies in a modern data center make such simple calculations unreliable Designs and plans must be made for the data center as a whole including all of its equipment with the realization that making one change in the data center environment can affect many other physical mechanical and environmental aspects of the facility Take into account the requirements of third party equipment and support equipment in the room Dense computing locations might have high power and cooling demands that could affect power and environmental constraints Be aware of rack positioning and airflow patterns Ensure that the raised floor space cooling equipment power supply equipment and generators and other support equipment meet the demands of all the servers and othe
65. trollers Reference Guide on the Documentation CD or the HP website http www hp com Option ROM Configuration for Arrays Before installing an operating system you can use the ORCA utility to create the first logical drive assign RAID levels and establish online spare configurations The utility also provides support for the following functions e Reconfiguring one or more logical drives e Viewing the current logical drive configuration e Deleting a logical drive configuration e Setting the controller to be the boot controller e Selecting the boot volume If you do not use the utility ORCA will default to the standard configuration For more information regarding the default configurations that ORCA uses see the HP ROM Based Setup Utility User Guide on the Documentation CD Configuration and utilities 24 For more information about the controller and its features see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website http www hp com support SAC UG ProliantServers en To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC RG en Smart Components for ROM Flash To update firmware on servers controllers hard drives and direct connect disk enclosures use Smart Components Smart Components are available on the Firmware Maintenance CD with the most recent versions available on the HP Support Center we
66. ue se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant
67. unos componentes no est n disefiados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas Support and other resources 45 sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y escoger la empresa de transporte q
68. wer down Be sure that the partner servers are the first units to be powered down and the last to be powered back up Taking this precaution ensures that the system and the OS are shut down in an orderly manner ES IMPORTANT If installing a hot plug device it is not necessary to power down the D6000 To power down the D6000 1 Power down the partner servers See the server documentation 2 Press and hold the Power On Standby button for approximately 4 seconds This action powers down both hard drive drawers Operations 13 Setup Space and airflow requirements To allow for servicing and adequate airflow observe the following space and airflow requirements when deciding where to install a rack e Leave a minimum clearance of 63 5 cm 25 0 in in front of the rack leave a minimum clearance of 76 2 cm 30 0 in behind the rack e Leave a minimum clearance of 121 9 cm 48 0 in from the back of the rack to the back of another rack or row of racks The HP D6000 draws in cool air through the front door and then expels warm air through the rear door Therefore the front and rear rack doors must be ventilated adequately to enable ambient room air to enter the cabinet and the rear door must be ventilated adequately to enable the warm air to escape from the cabinet N CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When a vertical space in the rack is not populated by a
69. while another drive in the array is being rebuilt Compromised fault tolerance can also be caused by problems unrelated to drives In such cases replacing the physical drives is not required Recovering from compromised fault tolerance If fault tolerance is compromised inserting replacement drives does not improve the condition of the logical volume Perform the following procedure to recover data 1 Check for loose dirty broken or bent cabling and connectors on all devices Power down the D6000 Power down on page 13 Power up the D6000 Powering up on page 12 In some cases a marginal drive is operational long enough to allow backup of important files Make copies of important data if possible Replace any failed drives Troubleshooting 31 Factors to consider before replacing hard drives You can replace hard drives without powering down the system However before replacing a degraded drive e Open HP SIM and inspect the Error Counter window for each physical drive in the same array to confirm that no other drives have any errors For details refer to the HP SIM documentation on the Management CD e Be sure that the array has a current valid backup e Use replacement drives that have a capacity at least as great as that of the smallest drive in the array The controller immediately fails drives that have insufficient capacity To minimize the likelihood of fatal system errors when removing failed drives

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