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HP cp1700 User's Manual

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1. POWER light ls always lit when the printer is on Blinks when printer is initializing cancelling a job or turning off RESUME light Blinks whenever the printer requires user intervention for example to clear a paper jam or to close an open cover ENWW ENWW POWER button Controls power to the printer Press to turn the printer on or off RESUME button Resumes current print operation after temporary interruption for example when adding print media to printer CANCEL button Cancels the current print job Infrared lens Enables printing from an infrared sending device such as a handheld device or a laptop Back of printer Power input Attach power cord here LIO Adaptor Slot Install an optional HP Jetdirect print server Internet connector LIO module here Parallel port Attach parallel cable here USB port Attach a USB cable here Rear access panel Gain access to the back of the printer by removing this panel The rear access panel must be removed to install the optional auto duplex unit Rear manual feed Print card stock and other special media using this straight paper path 2 3 7 Buttons Push these buttons to remove the rear access panel from the printer Auto duplex unit optional accessory The printer can automatically print on both sides of a sheet of paper using a printing accessory called the auto duplex unit The auto duplex unit is a special device that attaches to the back of the pr
2. 26 in or 674 mm width 8 4 in or 215 mm height 22 3 in or 568 mm depth With auto duplex unit and Tray 2 installed 26 in or 674 mm width 11 2 in or 285 mm height 25 4 in or 646 mm depth Weight Printer 29 7 lbs 13 5 kilograms Auto duplex unit 4 4 lbs 2 kilograms Tray 2 7 7 lbs 3 5 kilograms Duty Cycle 5 000 pages month Power Requirements Input 100 240V 530 mA 50 60Hz Max 46W Output A 32VDC 2 3A B 32VDC 1 8A Power Consumption 90 watts maximum Operating Environment Operating temperature 41 to 104 degrees F 5 to 40 degrees C Storage temperature 40 to 140 degrees F 40 to 60 degrees C Relative humidity 15 to 80 percent RH non condensing Noise levels per ISO 9296 Sound power LwAD 6 4 B A Sound pressure LpAm 48 8 dB A ENWW ENWW System Requirements Minimum Windows 95 98 Pentium 60 MHz 16MB RAM Windows NT 4 0 Pentium 60 MHz 24 MB RAM Windows Me Pentium 150 MHz 32 MB RAM Windows 2000 Pentium 133 MHz 32 MB RAM Mac OS 8 6 or later 32 MB RAM USB AppleTalk Mac OS 8 6 or 9 x 32 MB RAM IR Recommended For all Windows operating systems Windows 95 98 Windows NT 4 0 Windows Me Windows 2000 Pentium Il 450 MHz 128 MB RAM 200 MB hard disk space Mac OS 8 6 or later iMac 333 MHz 64 MB RAM Mac OS 8 6 or later Power Mac G3 or later 350 MHz 64 MB RAM Product Certifications Safety certifications CCIB S amp E China CSA
3. Canada PSB Singapore UL USA NOM 1 NYCE Mexico TUV GS Germany K Mark and MIC Mark Korea LS Lithuania EEI Estonia CE European Union B mark Poland EMC Certifications FCC Title 47 CFR Part 15 Class B USA CTICK Australia and New Zealand VCCI Japan CE European Union BSMI Taiwan GOST Russia ICES Canada Hewlett Packard Limited Warranty Statement ENWW HP Product Duration of Limited Warranty Software 90 days Accessories 1 year Ink Cartridges 90 days Printer Peripheral Hardware see 1 year below for details Extent of Limited Warranty 1 Hewlett Packard warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be uninterrupted or error free HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP or c Operation outside the product s specifications For HP printer products the use of a non HP ink cart
4. For the rear manual feed load media print side up with the bottom of the paper facing the printer Do not load more than 150 sheets of media into Tray 1 If Tray 2 is installed do not load more than 250 sheets of plain paper into it Minimum margins The document margins must match or exceed these minimum margin settings in portrait orientation Letter legal Tabloid Executive A3 B4 media of user defined size Left 25 in 6 4 mm Right 25 in 6 4 mm ENWW e Top 12 in 3 0 mm e Bottom 46 in 11 8 mm A4 A5 B5 envelopes cards other media sizes e Left 13 in 3 4 mm Right 13 in 3 4 mm Top 12 in 3 0 mm e Bottom 46 in 11 8 mm When you are using the auto duplex unit the minimum top margin must match or exceed 46 in or 11 8 mm Performing printer tasks ENWW In this section you can find information about how to send documents to print how to print on special media and how to print on media of user defined size Cancelling a print job You can cancel a print job in two ways e Press the CANCEL button on the printer Pressing the CANCEL button clears the job currently being processed by the printer It does not affect jobs waiting to be processed e From a computer running a Windows operating system double click the printer icon that appears in the lower right hand corner of the monitor Select the document you want to cancel From the Document menu click Cancel e From
5. Palo Alto CA 94304 USA Phone 7415 857 1501 ENWW Index A accessories installing 2 6 part numbers A 1 adding paper 2 10 ADI AutoCAD drivers 4 5 aligning printheads 7 3 Apple Macintosh See Macintosh AppleTalk configuring 3 4 AutoCAD drivers 4 5 auto duplex unit error messages B 4 installing 2 6 jams clearing 8 9 margins minimum 5 7 models including 2 3 part number A 1 parts locating 2 4 using 5 7 weight specifications C 2 Auto Pick 5 5 B banners HP Banner Paper A 5 printing 5 2 trays supporting 2 10 Best mode 5 11 8 7 bi directional communications 6 1 black and white pages troubleshooting 8 8 blank pages troubleshooting 8 4 bleeding colors troubleshooting 8 9 booklet printing 5 1 both sides printing on 5 7 See also auto duplex unit box contents of 2 4 Bright White InkJet Paper 2 Brochure and Flyer Paper HP part numbers A 4 trays supporting 2 10 buttons auto duplex unit 2 4 LCD panel 2 3 rear access panel 2 4 C cables connecting 2 3 2 12 part numbers A 2 troubleshooting 8 1 calibrating color 6 2 ENWW CANCEL button 2 3 5 7 cancelling printing 5 7 capacities input trays 2 10 5 5 output tray 8 13 cards Capacities trays 5 5 HP Felt Textured A 5 HP Greeting Card Paper A 5 margins minimum 5 7 printing 5 10 trays supporting 2 10 5 4 cardstock HP Premium Heavyweight InkJet Paper A 4 printing on 5 12 carriage lock closing 2 9 B 4 locating 2
6. a document file is damaged If you can print other documents from the same software package try to print using a backup copy of your document if available Ink is smearing Check the print mode e When you print documents that use a lot of ink you must allow the document more time to dry before handling it This is especially true for transparencies Select Best mode in the printer driver and increase the ink drying time from the Advanced Features in the printer driver e Color documents that have rich blended colors can use excess ink which wrinkles the page during printing and causes smearing Try using the Normal or Fast mode to reduce ink or use HP Premium Paper designed for printing vivid color documents Check the media type e Some types of media do not accept ink well which causes the ink to dry more slowly and results in smearing For guidelines about selecting media see Selecting print media Ink is not filling the text or graphics completely Check the ink cartridges e Try removing and then reinstalling the ink cartridges and make sure to snap them firmly into place e Your ink cartridge might be out of ink Replace the empty ink cartridge For instructions about how to replace the ink cartridge see Maintaining the ink cartridges Check the media type e Some media types are not suitable for use with your printer For guidelines about selecting media see Selecting print media Faded or
7. and that there are no more than 150 sheets of media or a stack 58 in 15 mm thick loaded in Tray 1 For Tray 2 make sure the stack is not more than 98 in 25 mm thick For information on loading media see Load paper If none of the above solutions worked the problem is likely caused by the inability of the software program to properly interpret print settings Check the release notes for known software conflicts Otherwise check your software program manual or call the software manufacturer for more specific help for this problem Poor print quality Check the printheads and ink cartridges e Replace any clogged or worn printheads or low or empty ink cartridges and then try to print again Check the paper quality e The paper might be too moist or too rough Make sure that the media you are using meets HP specifications and then try to print again Check the inside of the printer e inside of the printer might be dirty causing lines or smudges to appear on your printout Turn off the printer unplug the power cord and clean the inside of the printer with a lint free cloth and then try to print again Meaningless characters printed Check the cable connection e Acommon cause for nonsense characters is a poor cable connection between the printer and computer Make sure the cable connection at both ends is good and that the cable is securely fastened ENWW ENWW Check the document file e Occasionally
8. 2 opening 2 8 cartridges cover locating 2 2 error messages B 1 installing 2 7 part numbers A 1 replacing 7 4 status 6 1 troubleshooting 8 8 CD Starter 1 1 Chooser Macintosh 3 4 cleaning printer 7 1 printheads 7 2 clearing jams 8 9 client computers installing software on 3 4 client server networks setting up 3 2 coated papers HP A 4 color problems 8 7 ColorFast photo paper HP A 3 communications enabling bi directional 6 1 connecting cables 2 3 2 12 power cord 2 3 2 7 contacting HP 8 14 control panel See LCD panel cord power 2 3 2 7 covers See also rear access panel auto duplex unit 2 4 error messages B 3 front 2 1 rear 2 3 Customer Care Centers 8 14 customer support telephone 8 14 websites 8 14 Customization Utility 4 2 custom size media 5 11 cut off pages troubleshooting 8 5 D declaration of conformity 9 default settings printer driver 5 2 diagnostic page printing 8 13 dimensions printer C 2 disks copying software to 4 2 display See LCD panel Document Defaults 5 2 documentation 1 1 DOS installing software 4 5 dots per inch dpi C 1 double sided printing 5 7 See also auto duplex unit downloading software 4 1 dpi dots per inch C 1 drivers AutoCAD 4 5 checking for updated 6 1 copying 4 2 DOS installing 4 5 downloading 4 1 help 5 3 Linux 4 5 Macintosh installing 4 3 settings 5 2 system requirements C 3 uninstalling 4 3 4 4 Windows installing 4 2 duplexer See auto d
9. 4 by 13 1 in 240 by 333 mm v d JIS Envelope 3 4 7 by 9 3 in 120 by 235 mm V Index card 4 by 6 in 102 by 152 mm v v Index card v v 5 by 8 in 127 by 203 mm A6 card v 4 13 by 5 83 in 105 by 148 mm J Hagaki card v v 3 94 by 5 83 in 100 by 148 mm Hagaki Ofuku 7 9 by 5 8 in 200 by 148 mm v ENWW ENWW Media handling Tray or Sizeortype of Weight Capacity bin paper Tray 1 Paper 16 to 36 Ib Up to 150 sheets or 58 in 60 135 gsm 15 mm thick Transparencies Up to 80 Envelopes Up to 15 or 15 mm stacked Cards Up to 60 or 15 mm stacked Tray 2 Plain or oversized 16 to 28 Ib Up to 250 or 98 in 25 mm paper 60 to 105 gsm thick Front Paper 16 to 36 Ib Up to 10 sheets manual 60 to 135 gsm feed Transparencies Up to 10 sheets Rear Paper 16 to 72 Ib 1 sheet manual 60 to 270 gsm feed Transparencies 1 sheet Cards 1 card Special media 1 Selecting a tray The printer only picks up media in the currently selected tray unless you turn on Auto Pick If the currently selected tray runs out of print media and Auto Pick is not selected you will receive a message that instructs you to add more paper to that tray If Auto Pick is selected the printer will try to pick up media from the other tray When you select Auto Pick the printer draws from the front manual feed Tray 1 or Tray 2 The printer will only draw from the rear manual feed when you select
10. Asian 210 by 297 mm C7006A semi gloss A 3 HP Professional Brochure and Flyer Paper 50 sheets two sided US Letter 8 5 by 11 in C6817A glossy 50 sheets matte US Letter 8 5 by 11 in C6955A 100 sheets tri fold two US Letter 8 5 by 11 in C7020A sided glossy 50 sheets two sided X Tabloid 11 by 17 in C6820A glossy 50 sheets two sided 297 by 420 mm C6821A glossy 50 sheets two sided A4 210 by 297 mm C6818A glossy HP Premium Inkjet Paper 100 sheets one sided US B size 11 by 17 in C1855A coated 200 sheets one sided US Letter 8 5 by 11 in 51634Y coated 200 sheets one sided 4 210 by 297 mm 51634Z coated 100 sheets one sided 297 by 420 mm C1856A coated HP Design Heavyweight Paper 100 sheets one sided Super B 13 by 19 in C6790A coated HP Heavyweight Premium Paper 100 sheets two sided A4 210 by 297 mm C1853A coated HP Premium Inkjet Transparency 20 sheets US Letter 8 5 by 11 in C3828A 50 sheets US Letter 8 5 by 11 in C3834A 20 sheets A4 210 by 297 mm C3832A ENWW ENWW 50 sheets A4 210 by 297 mm C3835A HP Banner Paper 100 sheets US Letter 8 5 by 11 in C1820A 100 sheets A4 210 by 297 mm C1821A HP Textured Greeting Cards 20 sheets 20 US Letter 8 5 by 11 in C6828A envelopes felt textured ivory half fold 20 sheets 20 US Letter 8 5 by 11 in C7019A envelopes textured white ha
11. Atthe back of the printer push the buttons on both sides of the rear access panel and pull out the rear access panel 2 6 ENWW 2 Slide the auto duplex unit into the back of the printer until both sides snap into place Do not press the buttons on either side of the auto duplex unit when installing it Use these buttons only for removing the auto duplex unit from the printer For information about using the auto duplex unit see Two sided printing duplexing Step 5 Turn on the printer 1 Connect the power cord to the printer and plug it in To prevent electric shock connect the power cord only to a grounded A outlet Only use the power cord that came with the printer 79 2 al 2 Press the POWER button to turn on the printer Step 6 Install the ink cartridges 1 If itis not already on turn on the printer 2 Lift the ink cartridge door ENWW 2 7 2 8 3 Remove each ink cartridge from its package 4 Install each ink cartridge into its own color coded socket Follow the colored arrows to properly install the ink cartridges 5 Press firmly on each ink cartridge to ensure proper contact after installation Step 7 Install the printheads 1 Make sure the printer is turned on 2 Liftthe printhead cover Open the printhead access latch by lifting it from the rear Pull the latch forward and down to release the hook from the carriage lock ENWW ENWW Lift and push the printhe
12. CD Browser menu and then select the software you want to install 4 5 D Using the Printer In this chapter you will learn how to use the printer driver to change printer settings and to perform basic printer tasks You will also learn about the special media you can use with the printer and how to print on that media Printer features You can use your new printer to perform the following functions ENWW Enlarge or reduce documents Use the HP ZoomSmart feature to resize your documents Tile pages Enlarge and print a page in sections and on different sheets of paper Then use the sheets of paper like tiles to form a large poster Create handouts Print a multiple page document on a single sheet of paper up to 16 pages per sheet Each page image is reduced in size Create a booklet Print and collate a multiple page document by printing two pages on each side of the paper For example an eight page document is printed with pages 1 and 8 on the same side of the paper and pages 2 and 7 on the other side of the paper Fold the printout in half to create a booklet Print a mirror image Use this feature to print the reflected image of a page When printing on transparencies the printed side will be face down on the projector The other side can then be written on and cleaned off without damaging the printed side Perform duplexing Print on both sides of the page with the auto duplex unit You can also perform duplexing m
13. ENWW 4 When the Main Installation dialog box appears select Uninstall from the pull down menu located in the upper left part of the dialog box Follow the instructions on the screen to complete the removal of the software Installing the software on DOS Before you install the DeskJet Control Panel make sure your printer is set up and turned on 1 2 4 Insert the starter CD into the CD ROM drive At the DOS prompt type the CD ROM drive letter and change the directory to drivers dos lt language gt where lt language gt represents the language you prefer For example type D and press ENTER and then type CD drivers dos english and press ENTER Type INSTALL and then press ENTER Follow the instructions on the screen to complete the installation Installing other software ENWW The following drivers and optional utilities are also available for installation on the printer HP Web JetAdmin This is a web browser based network printer management tool ADI Driver for AutoCAD 2000 and Releases 13 and 14 for Windows only Linux Driver To download the Linux driver go to http www hp com support cp1 700 IrPrint This utility enables robust printing from handheld devices Print Creator This utility enables image unload image viewing editing and printing on templates with multiple prints per page To install any of these other options insert the starter CD go to Optional Software from the
14. EST Africa Middle East Argentina 41 22 780 71 11 Buenos Aires 11 4778 8380 Outside Buenos Aires 0810 555 5520 Australia 3 8877 8000 Austria 0660 6386 Belgium Brazil Dutch 02 626 88 06 Sao Paulo 11 3747 7799 French 02 626 88 07 11 4197 4998 Outside Sao Paulo 0800 15 7751 0800 13 0999 Canada 905 206 4663 Chile 800 36 0999 China 010 6564 5959 Colombia 9 800 91 9477 800 810 5959 Czech Republic 02 471 7327 Denmark 39 29 4099 Finland 0203 4 7 288 France 01 43 62 34 34 Germany 0180 52 58 143 Greece 01 6189890 Hong Kong 300 28555 Hungary 36 1 252 4505 India 9111 682 6035 Indonesia 21 350 3408 Ireland 01 662 5525 Italy 02 264 10350 Japan 0570 000511 Korea Seoul 02 3270 0700 Outside Seoul 080 999 0700 Malaysia 03 295 2566 Mexico Mexico City 5258 9922 Outside Mexico City 01 800 472 6684 New Zealand 09 356 6640 Norway 22 11 6299 Peru 0 800 10111 Philippines 2 867 3551 Poland 22 865 98 00 Portugal 1 441 7 199 Puerto Rico 1 877 232 0589 Russia 095 923 50 01 Singapore 272 5300 Spain 902 321 123 Sweden 8 619 2170 Switzerland 0 848 80 11 11 Taiwan 22717 0055 Thailand 2 6614000 The Netherlands 020 606 8751 Turkey 90 216 579 71 71 United Kingdom 0870 842 2339 Venezuela 800 10111 Caracas 207 8488 Vietnam 8 823 4530 Australia Post Warranty If your product is not under warranty you can call 613 8877
15. depth 3 Slide the paper width guide to fit snugly against the media Step 9 Install the printer software After you have set up the printer you can install the printer software HP recommends that you install the printer software from the starter CD before you connect the interface cable For more information about software installation see Installing printer software Step 10 Connect the interface cable For Windows If your computer has a USB port and is using Microsoft Windows 98 Windows Me or Windows 2000 you can connect the printer to the computer using a USB cable If your computer is using Windows 95 or Windows NTGversion 4 0 or if your personal computer is not configured to use USB you can connect the printer to your computer with a parallel cable ENWW For Macintosh If your computer has a USB port and is using Mac OS 8 6 or later you can connect the printer to the computer using a USB cable If your computer does not have a USB port you can connect the printer to the computer using an LIO module Setting the LCD language ENWW By default the LCD displays messages in English If necessary set the printer to display messages in another supported language You can set the LCD language from the Toolbox or from the LCD panel To set the LCD language 1 Ensure that the printer is turned off Press the POWER button to turn off the printer 2 Hold down the CANCEL button and press the POWER button
16. dull colored output Check the print mode e The Fast mode allows you to print at a faster rate This option is good for printing drafts To achieve better colored printout select Normal or Best mode in the printer driver 8 7 Check the paper type print setting e When printing on transparencies or other special media select the corresponding media type in the Print Settings dialog box Check the ink cartridges e Check that all the lines are connected and have printed properly If the lines are broken one or more of your ink cartridges is probably out of ink or defective Replace those ink cartridges with new ones Colors are printing as black and white Check the printer driver settings e The Print In Grayscale check box is probably selected From your software application open the Printer Properties dialog box Click the Color tab and make sure Print in Grayscale is not selected Wrong colors are printing Check the printer driver settings e The Print In Grayscale check box might be selected From your software application open the Printer Properties dialog box Click the Color tab and make sure Print in Grayscale is not selected Check the ink cartridges e When colors are completely wrong the printer might have run out of one or more colors of ink Check the status of the ink cartridges in the Toolbox and then replace any low or empty ink cartridges For instructions about how to replace the ink cartridge see Main
17. irregular or curled edges or areas that are wrinkled torn or otherwise damaged e Use a sturdy envelope of approximately 16 to 27 Ib 60 to 101 gsm weight Use tightly constructed envelopes and make sure the folds are sharply creased ENWW ENWW Printing on transparencies For best results use HP Premium Transparency Film which is specifically designed to work with the printer or other transparency film that is designed for inkjet printers To print on transparencies 1 Remove all media from Tray 1 2 Insert the transparencies with the rough side down and the adhesive strip pointing forward into Tray 1 3 Slide the width and length guides until they stop at the edge of the transparencies and then slide the tray back into its closed and locked position 4 From the File menu click Print and then click Properties the actual steps can vary this is the most common method 5 Under Print Quality click Best Use Best mode to print transparencies Because this mode provides a longer drying time it ensures that the ink dries completely before the next page is delivered to the output tray 6 Under Paper Type select Transparency Films 7 Under Paper Size select the appropriate size for the transparency you are printing 8 Change any other print settings if necessary and then click OK Click OK again to print the transparencies Printing on media of user defined size You can print media of user defined siz
18. or three transparencies loaded in the front manual feed Make sure the media is not wrinkled or bent Do not leave media in the front manual feed overnight Leaving media in the front manual feed overnight can cause it to bend especially if other media is also in the tray Check to make sure paper in Tray 1 is not interfering with the front manual feed and causing more than one page to be fed Remove any media in Tray 1 and try again Media is not picked up from the rear manual feed The media you are using might be too thick Try using a thinner piece of paper to test whether the size of the media is the problem The media might not be pushed in all the way When you insert media into the rear manual feed the printer should pull the media in after it is detected by the printer sensors Paper output problem If the output tray length guide is not extended for larger media output pages will fall off the printer Make sure that output tray length guide is extended Remove excess media from the output tray The output tray is not designed to hold more than 60 sheets at a time Printing a diagnostic page ENWW When you are experiencing a problem with your printer and you cannot discover the source of the problem you can print a diagnostic page that supplies more information about the problem You can print a diagnostic page from the Toolbox if you have it installed Open the Toolbox click Printer Services tab and then click
19. printer warranty period Customer support representatives can answer your questions regarding the setup configuration installation and operation of your printer They can also help troubleshoot and diagnose printer problems and give instructions for service and repair Before calling print a diagnostic page from the Toolbox or the LCD panel and then fill in the following information to give to your Customer Care Center representative 1 What model printer do you have 2 Whatis the serial number of your printer ENWW ENWW 3 What is the brand and model of your computer 4 What is the version of printer software you are using 5 What printer driver did you select For customers in North America During Warranty US 208 323 2551 Monday through Friday 6am to 6pm MST Canada 905 206 4663 Monday through Friday 8am to 8pm EST Post Warranty US 208 323 2551 Monday through Friday 6am to 6pm MST Canada Toll free 877 621 4722 Visa MasterCard or American Express Monday through Friday 8am to 8pm EST For customers outside of North America In many European countries HP provides toll free telephone support service during the warranty period However some of the phone numbers listed below may not be toll free Please refer to the European Support Web Page at http www hp com cpso support guide psd cscemea html for associated fees The European HP Customer Care Center is open Monday through Friday 8 30am to 6pm
20. see if the auto duplex unit is installed If the auto duplex unit is installed you must remove it and reinstall the rear access panel to print from the rear manual feed If the rear access panel is installed check to make sure it is installed correctly in the printer Tray 2 is an optional accessory If you have not purchased Tray 2 you cannot print from it ENWW If you have purchased Tray 2 make sure it is installed correctly in the printer Otherwise press the RESUME button to continue the job using Tray 1 or press the CANCEL button to cancel the job B 3 Message Explanation The auto duplex unit comes with the CP1700D model You can also purchase it as an optional accessory If you have not purchased the auto duplex unit you cannot print an auto duplex job Recommended Action If you have purchased the auto duplex unit make sure it is installed correctly in the printer Otherwise press the RESUME button to continue the job using single sided printing or press the CANCEL button to cancel the job This message is for manual duplexing Indicates that printing on the first side of the media is complete Take the printed stack of paper from the output tray and put it back into the specified tray This message is for manual duplexing Indicates that printing on the first side of the media is complete Take the printed pages from output tray rotate the stack 180 deg
21. status The Ink Level Information window displays part number and status information about the installed cartridges including the amount of ink available in the cartridges To select the Toolbox messages that appear and to enable or disable bi directional communication click Preferences from the Printer Status tab Information tab The Information tab lets you register the printer check for a new printer driver display printer hardware and printhead health information and create your own printer usage information Web page It also gives you access to help information about using the printer troubleshooting and contacting HP Printer Information is only available for network printers ENWW 6 1 Printer Services tab 6 2 The Printer Services tab provides utilities that help you maintain and test your printer You can clean and align your printheads and calibrate the color on your printouts You can print a test or diagnostic page and test your printer communication You can also specify the language in which the printer messages will appear on the LCD ENWW f Maintaining the printer This chapter explains basic printer maintenance including cleaning the printer and maintaining the printheads and ink cartridges You can find information about the state of the printer the printheads and the ink cartridges from the Toolbox if you have it installed You can also perform many maintenance functions from the Toolbox C
22. the printer message The printer is powering off No action required Paper is jammed in the printer Clear the jammed paper For more information see Print media is jammed The cartridge is out of ink and Remove the ink cartridge and the printer will not print until install a new cartridge the cartridge is replaced ENWW The printer detects a faulty ink Reinstall the faulty ink cartridge cartridge and try to print If the error persists replace the cartridge B 1 Message Explanation The printer cannot detect the ink cartridge because it is missing improperly installed or defective Recommended Action Open the ink cartridge door and check for a missing incompatible or improperly installed cartridge Reinstall or replace the cartridge as appropriate If the error persists contact HP customer support The specified ink cartridge is running low on ink If the print quality is insufficient replace the ink cartridge The expiration date for the specified ink cartridge has passed Replace the ink cartridge The printer detects a faulty printhead Remove the printhead make sure the protective film has been removed from the printhead and then reinstall it and try to print If the error persists remove the printhead and use a dry lint free soft cloth to gently clean any ink off the contact pads and then reinstall it and try to print If the error
23. the Paper Tray menu 10 Change any other print settings if necessary and then click OK 11 Click OK again to send your job to print Using the rear manual feed The rear access panel of the printer provides a path for printing on media up to 02 in 4 mm thick or 72 Ib 270 gsm in weight such as card stock and thick photo paper You can also use the rear manual feed when you want to ensure that the media you are printing on travels straight through the printer and does not become wrinkled or torn You can print only one sheet at a time when you use the rear manual feed The media must be between 4 by 6 in 102 by 152 mm and 13 by 19 in 330 2 by 482 6 mm in size The rear manual feed is not available if you have the auto duplex unit installed To restore the rear manual feed you must replace the auto duplex unit with the rear access panel ENWW To print using the rear manual feed 1 From the printer driver select Options 2 Inthe Printer Properties dialog box under Paper Tray select Rear Manual Feed Under Paper Size select the media size you are using 4 Click OK to close the Printer Properties dialog box and then OK to send your job to print 5 Insert a single sheet of media vertically portrait orientation along the left side of the rear manual feed The media should be print side up with the bottom of the page facing into the printer If you want to print horizontally landscape orientation make that selec
24. to turn on the printer in a language setting mode When the printer turns on the LCD displays the current language Press the CANCEL button to scroll through the language list 4 When you see the language you want to use press the RESUME button to confirm the language selection After you select a language the language setting mode ends and the printer resumes its normal functions with the new language in effect 2 13 3 Connecting to a network The printer can be shared on a network using an HP Jetdirect print server Internet connector LIO module or an HP Jetdirect external print server This chapter explains how to set up the printer for network printing on a peer to peer or client server network Peer to peer networks In a peer to peer network the printer software is installed on each computer and the system is configured to send print jobs directly to the printer Each individual computer manages its own print jobs Peer to peer printing is more suitable for smaller networks ENWW 3 1 The following operating systems support peer to peer printing Microsoft Windows 95 Microsoft Windows 98 Microsoft Windows Me Microsoft Windows NT 4 0 with Service Pack 4 or later Microsoft Windows 2000 Macintosh OS 8 6 or later Client server networks If you are using Microsoft Windows NT 4 0 Server with Service Pack 4 or later or Windows 2000 Server in a client server environment please refer to the documen
25. transparencies Capacities trays 5 5 HP Premium Transparency Film A 4 loading 2 10 printing 5 1 5 11 trays supporting 2 10 ENWW page orientation 2 11 pages per month C 2 panel rear access error messages B 4 locating 2 3 removing 8 11 paper Capacities trays 2 10 5 5 custom size 5 11 error messages B 2 guides 2 1 2 11 heavy 5 12 HP A 2 jams 8 9 loading 2 10 margins minimum 5 6 special 5 10 specifications 5 3 tray selection 5 5 types supported 2 10 weight specifications C 2 paper input trays Auto Pick 5 5 Capacities 5 5 custom size media printing from 5 11 envelopes printing from 5 10 error messages B 4 feeding problems 8 12 inserting troubleshooting 8 12 installing Tray 2 2 5 jams clearing 8 9 loading 2 10 locating 2 1 media supported 2 10 part numbers A 1 paper output tray jams clearing 8 9 locating 2 1 troubleshooting 8 13 parallel cables connecting 2 12 part numbers A 2 parallel port locating 2 3 troubleshooting 8 4 part numbers A 1 paths paper 2 10 PCL languages included C 1 PDAs infrared lens locating 2 3 printing from 5 9 troubleshooting 8 4 peer to peer networks setting up 3 1 personal digital assistants PDAs infrared lens locating 2 3 ENWW printing from 5 9 troubleshooting 8 4 phone support 8 14 photo paper HP A 3 HP Premium A 3 printing on 5 12 Photo Paper trays supporting 2 10 Plain Paper trays supporting 2 10 plugging in printer 2 7 portable devices infr
26. 8000 A per incident out of warranty support fee of 27 50 inc GST will be charged to your credit card You can also call 1902 910 910 27 50 charged to your phone account from 9 00 am to 5 00pm Monday to Friday Charges and support hours are subject to change without notice Calling from elsewhere in the world Contact your local dealer or nearest HP Sales and Support Office for technical assistance or hardware repair services ENWW A HP Supplies and Accessories You can order HP supplies and accessories from the HP website Visit HPshopping com http www hpshopping com for more information Accessories You can order the following accessories Supplies 250 sheet input tray Tray 2 C8220A HP auto duplex unit C8219A Ink cartridges HP No 10 Black 69 ml C4844A HP No 11 Cyan 28 ml C4836A HP No 11 Magenta 28 ml C4837A HP No 11 Yellow 28 ml C4838A Printheads HP No 11 Black C4810A HP No 11 Cyan C4811A HP No 11 Magenta C4812A C4813A HP No 11 Yellow ENWW A 1 Parallel cables HP IEEE 1284 A B Parallel Cable 2 m C2950A HP IEEE 1284 A B Parallel Cable 3 m C2951A USB cable HP USB A B 2 m C6518A Network interface HP Jetdirect 200m print server Internet connector LIO module J6039A HP Jetdirect 250m print server Internet connector LIO module J6042A HP Jetdirect 170X external print server J3258A HP Jetdirect 175X external print server J6035A H
27. P Jetdirect 300X external print server J3263A HP Bright White Inkjet Paper 500sheets USLlettr B5byiiin C1824A 200 sheets US B size 11 by 17 in C1857A 500 sheets 4 210 by 297 mm C1825A 200 sheets A3 297 by 420 mm C1858A HP Premium Plus Photo Paper 20sheets glossy US Letter 8 5 by 11in C6831A _ 20 sheets glossy 4 by 6 in C6944A 20 sheets matte US Letter 8 5 by 11 in C6950A 20 sheets glossy A4 210 by 297 C6832A snapshot 20 sheets matte A4 210 by 297 mm C6951A ENWW ENWW HP Premium Photo Paper 50 sheets glossy US Letter 8 5 by 11 in C6979A 15 sheets glossy US B size 11 by 17 in C6058A 15 sheets glossy 297 by 420 mm C6059A 15 sheets glossy A4 European 210 by 297 mm C6040A HP Photo Paper 20 sheets two sided US Letter 8 5 by 11 in C1846A glossy matte 20 sheets two sided A4 210 by 297 mm C1847A glossy matte C6745A 20 sheets one sided A4 210 by 297 C6765A glossy HP ColorFast Photo Paper 20 sheets glossy US Letter 8 5 by 11 in C7013A 20 sheets glossy A4 210 by 297 mm C7014A HP Photo Quality Inkjet Design Glossy Paper 100 sheets two sided US Letter 8 5 by 11 in C7007A matte finish 25 sheets two sided US Letter 8 5 by 11 in C6983A semi gloss 50 sheets design Super B 13 by 19 in C6791A glossy 25 sheets two sided 4 European 210 by 297 mm C6984A semi gloss 25 sheets two sided 4
28. Print a Diagnostic Page To print a diagnostic page from the LCD panel 1 2 Press and hold down the POWER button While holding down the Turn the printer on POWER button press the CANCEL button one time 8 13 3 Release the POWER button Your printer prints a diagnostic page If you still cannot resolve the problem after reviewing the diagnostic page call the HP Customer Care Center Keep the diagnostic page because it provides information that might be useful to Customer Care Center in helping you to troubleshoot a printer problem Resolving common Macintosh problems For information about how to troubleshoot Macintosh printing problems see the Mac Readme file on the starter CD To open the Readme file run the install program from the CD browser and then click Readme Contacting customer support 8 14 The information in this chapter suggests solutions to common problems If your printer is not operating properly and these suggestions do not solve your problem use one of the following support Services to obtain assistance On the World Wide Web Visit one of the following HP websites for the latest printer software and the latest product operating system and support information http www hp com cposupport http www hp com support cp1700 HP telephone support During the warranty period you can obtain assistance from the HP Customer Care Center This phone service is available at no charge during the
29. a Macintosh computer double click the desktop printer icon select the print job and then click Trash Two sided printing duplexing You can print on both sides of a sheet of paper automatically when the auto duplex unit is installed on the printer This is called auto duplexing To print on both sides of a page you must specify duplex options in your software application or in the printer driver If you do not have the auto duplex unit installed you can still print on both sides of a sheet of paper by manually turning a sheet of paper over and feeding it into the printer again 5 7 5 8 To perform auto duplexing 1 Load the appropriate paper in Tray 1 Tray 2 or the front manual feed 2 From the Start menu click Settings and then click Printers to open the Printers folder 3 Right click the icon for the printer and then click Properties Windows 95 and Windows 98 or Printing Preferences Windows 2000 or Document Defaults Windows NT 4 0 4 Click the Features tab and then click Advanced Features Under Document Options click Two Sided Printing Duplex If the print margins need to be adjusted the Two Sided Printing Margin dialog box appears Make a selection and then click OK 6 sure that the Automatic check box is selected 7 Click Book or Tablet to select the page orientation 8 Click OK to close the dialog box 9 Click OK to print When printing is complete on one side of the paper the
30. ad access latch toward the back of the printer Remove each printhead from its package Remove the protective film from each printhead Insert each printhead into its own color coded socket The color sequence of the printheads does not correspond to the color sequence of the ink cartridges 6 Press firmly on each printhead to ensure proper contact after installation Lift the printhead access latch and bring it forward Hook the carriage lock to the latch and then push the latch backwards until it is in its original position You will have to use some force to close the printhead access latch If the printhead access latch will not close ensure that the printheads are seated properly by pushing down firmly on each printhead Close the printhead cover and the ink cartridge cover 2 9 9 Wait while the printer initializes the printheads This can take a few minutes When initialization is complete an alignment page prints If no alignment page prints check to make sure there is paper in the printer Step 8 Load paper The printer has four paper paths e Tray 1 default tray Holds up to 150 sheets of 20 Ib 75 gsm media e Tray 2 optional accessory Holds up to 250 sheets of 20 Ib 75 gsm media e Front manual feed Holds up to 10 sheets of media e Rear manual feed Holds one sheet of media The printer supports media from 4 by 6 in 102 by 152 mm to 13 by 19 in 330 by 483 mm The following table summariz
31. and call HP Customer Support For information about contacting HP see Contacting customer support Printer takes a long time to print Check your system configuration e Make sure your computer meets the minimum system requirements for the printer For information about system requirements see System Requirements Check the hard disk space in your system e 11 by 17 in or media you should have at least 50 MB of free hard disk space in your system If you are printing graphics intensive files you should have more than 50 MB of hard disk Space Check your port setting e The port setting configuration in your system might not be set to ECP See the manual that came with your computer for information about how to change your port setting or contact your computer manufacturer 8 3 Check the status of the ink cartridges e You can view the status of the ink cartridges from the Toolbox Replace any ink cartridges that are low on ink Resolving printing problems 8 4 This section provides solutions to common printing problems Blank page printed Check that the tape is removed from the printheads e Each new printhead is packaged with protective plastic film covering the ink nozzles Check each printhead and remove film if necessary Check for empty ink cartridges e If you are printing black text and a blank page prints your black ink cartridge might be empty For information about re
32. anually if you do not have the auto duplex unit installed When you select manual 5 1 duplexing from the printer driver the LCD displays instructions on how to insert paper into the printer To learn more about duplexing see Two sided printing duplexing e Create a banner Create a banner using software such as Corel Print House Microsoft Publisher or Broderbund Print Shop For best results use HP Banner Paper e Create and use watermarks Specify text to be placed in the background of an existing document For example you might want to have draft or confidential placed diagonally across the first page or all pages of a document The Watermark feature is only available for Windows compatible computers Printer settings 5 2 The printer driver stores the default print settings for most applications You need to change these settings when you print on media of different sizes or types or when you want to use an optional feature like printing to Tray 2 or printing on both sides of a sheet of paper You can change print settings for a single document from the software application that the document was created in To change the default print settings for all documents you must open the printer driver from the Start menu The following information is for Windows only For information about how to change print settings for a Macintosh computer see the documentation that came with your Macintosh To chang
33. ared lens locating 2 3 printing from 5 9 troubleshooting 8 4 utilities for 4 5 portrait orientation 2 11 ports locating 2 3 settings 8 3 troubleshooting 8 4 posters printing 5 1 power button 2 3 2 7 cord plugging in 2 3 2 7 light 2 2 specifications C 2 troubleshooting 8 2 premium papers HP A 2 print cartridges See ink cartridges Print Creator 4 5 print media See media print quality troubleshooting 8 6 print servers HP JetDirect adaptor slot 2 3 networks setting up 3 1 part numbers A 2 printer drivers AutoCAD 4 5 checking for updated 6 1 copying 4 2 DOS installing 4 5 downloading 4 1 help 5 3 Linux 4 5 Macintosh installing 4 3 settings 5 2 system requirements C 3 uninstalling 4 3 4 4 Windows installing 4 2 printer languages C 1 Printer Services tab Toolbox 6 2 printer specifications C 1 Printer Status tab Toolbox 6 1 printheads access latch locating 2 2 aligning 7 3 cleaning 7 2 cover locating 2 2 error messages B 2 installing 2 8 part numbers A 1 replacing 7 3 status 6 1 Properties 5 2 Q quality troubleshooting 8 6 R rear access panel error messages B 4 locating 2 3 removing 2 6 8 11 rear cover auto duplex unit 2 4 rear manual feed Capacity 2 10 5 5 error messages B 3 feeding problems 8 13 jams clearing 8 9 locating 2 3 media supported 2 10 using 5 12 reducing documents 5 1 Reference Guide 1 1 refilled printheads 7 2 registering printer 6 1 relative humidity spec
34. ay and pulling the tray towards you 2 Pinch and slide the paper length guide and paper width guide to their outermost positions 3 If you are loading paper larger than legal size follow these steps to extend the tray a Locate the tray extension lock on the front left part of the tray b Slide it to the left and then release it Pull the tray out lengthwise until it clicks into place This extends the tray to support media up to 13 by 19 in A3 in size ENWW 2 11 ET 4 For Tray 1 place up to 150 sheets of paper or 30 transparencies up to 58 in or 15 mm thick into the tray For Tray 2 remove the cover and place up to 250 sheets of paper up to 98 in or 25 mm thick into the tray Do not overload the tray 5 Pinch and slide the paper length guide and paper width guide until they fit snugly against the media 6 f you removed Tray 1 reinsert it Lower the output tray to its original position If you removed Tray 2 replace the cover then align it with the opening in the printer and slide it back into place To retract the tray after extending it slide the tray extension lock to the left and then release it Push the tray inward until it clicks To load the front manual feed 1 Slide the paper width guide on the output tray to its outermost position 2 Insert up to 10 sheets of paper or 3 transparencies along the right side of the front manual feed print side down Push the media in until it reaches the maximum
35. ayout 8 5 LCD messages B 1 Macintosh problems 8 14 power 8 2 print quality 8 6 speed 8 3 trays 8 12 T shirt Transfers HP 5 turning on printer 2 7 two sided printing 5 7 See also auto duplex unit typefaces included C 1 U uninstalling software Macintosh 4 4 Windows 4 3 unpacking printer 2 5 USB cable connecting 2 12 part number A 2 USB port locating 2 3 utilities optional 4 5 V vents 8 2 voltage requirements C 2 warranty 5 watermarks printing 5 2 websites customer support 8 14 network software 3 4 printer information 1 1 software and drivers 4 1 supplies ordering A 1 weight specifications media C 2 printer C 2 width guides paper 2 11 Windows cables connecting 2 12 installing software 4 1 network support 3 1 3 2 settings 5 2 system requirements C 3 uninstalling software 4 3 wireless printing troubleshooting 8 4 using infrared lens 5 9 utilities 4 5 Z ZoomSmart 5 1 ENWW
36. be selected in the Print Settings dialog box Placement of the text or graphics is wrong Check the page orientation setting e The page orientation selected might not be correct for the document you are printing Make sure the media size and page orientation selected in the software program match the settings in the Print Settings dialog box For instructions about changing print settings see Printer settings Check the paper size e Paper Size setting might not match the size of media you are using Select the correct paper size from the printer driver e size of the document you are printing might be larger than the media in the tray so that content is cut off because it is outside the printable area If the layout of the document you are trying to print will fit on a media size supported by the printer then load the correct media size Make sure to select the correct page orientation Alternatively select Emulate LaserJet Margins in the printer driver to scale the document to fit the media size currently selected 8 5 8 6 Check the margin settings e Ifthe text or graphics are cut off at the edges of the page make sure the margin settings for the document do not exceed the printable area of your printer For information about margin settings see Minimum margins Check how the media is loaded e Make sure the width and length guides fit snugly against the left and bottom edges of the stack of media
37. cp1700 series user s guide Copyright Information 2001 Hewlett Packard Company All Rights Reserved First edition 10 2001 Notice The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with respect to this information HEWLETT PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Hewlett Packard shall not be liable for any direct indirect incidental consequential or other damage alleged in connection with the furnishing or use of this information No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Trademark Credits HP ColorSmart Ill HP PhotoREt Ill and HP ZoomSmart Scaling Technology are trademarks of Hewlett Packard Company Microsoft Windows Windows NT and MS DOS are U S registered trademarks of Microsoft Corporation Macintosh and Apple are registered trademarks of Apple Computer Inc UNIXO is a registered trademark of the Open Group Novell and NetWare are registered trademarks of Novell Corporation Pentium is a registered trademark of Intel Corporation Contents Getting started Other resources for product information 1 1 Setting up Printer parts and locations 2 1 Front
38. cp1700ps HP PCL 3 enhanced and Adobe PostScript 3 Software RIP Software Compatibility Microsoft Windows 95 Windows 98 Windows Me Windows NT 4 0 Windows 2000 Mac OS 8 6 or later Fonts 13 built in fonts in portrait orientation US fonts CG Times CG Times Italic Universe Universe Italic Courier Courier Italic Letter Gothic Letter Gothic Italic International fonts Arabic Baltic Cyrillic Greek Hebrew Media Size Standard US Letter Legal Tabloid Super B Executive Statement Index Cards Standard International A6 A5 A4 A3 A3 Custom US 4 by 6 in 13 by 19 in Custom Metric 102 by 152 mm 330 2 by 482 6 mm Media Type Paper plain inkjet photo and banner envelopes transparencies labels iron on transfers greeting cards Media Handling Tray 1 front manual feed rear manual feed Tray 2 optional part C8220A output tray Recommended Media Weight Paper 16 to 36 Ib Bond using Tray 1 or front manual feed 16 to 72 Ib Bond using rear manual feed Envelopes 20 to 24 Ib Bond Cards 110 Ib Index Media Supported maximum number of pages supported Tray 1 up to 58 in or 15 mm thick 150 sheets of plain paper 10 envelopes 30 transparencies Tray 2 up to 98 in or 25 mm thick 250 sheets of plain paper I O Interface USB IEEE 1284 IR network LIO Printer Memory 16 MB built in RAM Dimensions Without auto duplex unit and Tray 2 installed
39. ction For information on installing the software from the starter CD see Installing the printer driver For more information about HP network printing software visit the website http www hp com support net printing or see the documentation that came with your LIO module To configure Mac AppleTalk 1 Select Chooser from the Apple menu 2 Click the hp inkjet xx printer icon on the left side of the Chooser window where xx represents the version number of the current printer driver 3 Select the printer from the right side of the Chooser window based on the printers AppleTalk name ENWW ENWW 4 Close the Chooser window 3 5 Installing printer software Printer software enables the computer to communicate with the printer One of the printer drivers on the starter CD must be installed on your computer to allow you to take full advantage of the printer features If you do not have access to a CD ROM drive you can download the printer software from the Internet at htto www hp com support cp1700 You can also download any updates to the printer software from this website For information about using the printer driver or changing the printer driver settings see Printer settings Installing the Windows printer software ENWW The software for the printer will run on the following Windows operating systems e Windows 95 e Windows 98 e Windows Me e Windows NT 4 0 e Windows 2000 When you are opera
40. e from the front manual feed Tray 1 or Tray 2 When you want to print on media of user defined size you need to adjust the length and width guides in the tray and if necessary extend the tray size to accommodate larger media For information about extending the tray size see To load Tray 1 or Tray 2 For information about the media sizes that the printer will accommodate see Selecting print media 5 12 To print on media of user defined size If the application you are using supports media of user defined size set the size in the application before creating and printing the document If the application does not support media of user defined size set the size in the driver create the document and then print it You might need to reformat existing documents in order to print correctly on the media of user defined size 1 Lift the output tray and remove existing media from Tray 1 or Tray 2 Insert the media into the tray you want to print from Slide the width and length guides until they stop at the edges of the media 4 Lower the output tray From the File menu click Print and then click Properties the actual steps can vary this is the most common method Select the media type from the Paper Type menu Select User Defined Paper Size from the Paper Size menu Enter the dimensions of the paper in the User Defined Paper Size dialog box and then click OK 9 Ifyou want to print from Tray 2 select it from
41. e print settings for the current document 1 From the File menu click Print and then click Properties The actual steps can vary this is the most common method 2 the changes and then click OK The printer uses the current settings from the application you are using To change default print settings 1 From the Start menu click Settings and then click Printers to open the Printers folder 2 Right click the icon for the printer and then click Properties Windows 95 Windows 98 and Windows Me or Printing Preferences Windows 2000 or Document Defaults Windows NT 4 0 3 Click the Setup tab and select the print settings you want ENWW ET 4 Once you have made the necessary changes click OK to activate the change and close the Properties dialog box You can also change settings from the control panel Settings in the printer driver and software application override control panel settings Printer driver help The printer driver help can be activated from the Help button the F1 key or a question mark symbol in the upper right corner in the printer driver depending on the Windows operating system used These help Screens give detailed information about the driver Selecting print media ENWW Before you use the printer take some time to familiarize yourself with the various media you can use The printer is designed to work well with most types of office paper and with 25 percent cotton bond pape
42. e printer setup might be incorrect To correct this reinstall the software that came with your printer Check the printer setup e Check to make sure the ink cartridges printheads and media are loaded correctly and that all the printer covers are closed Make sure all the tape has been removed from the printheads Finally make sure media is loaded correctly in the tray and that the media is not jammed in the printer e Check to make sure your printer is selected as the current or default printer and that Pause Printing is not selected The default printer is the one that is used if you choose the Print command ENWW ENWW without first specifying which printer you want to use with an application The default printer should be the printer that you use most often If the printer selection is a problem open the Printers folder by clicking Settings and then Printers In the Printers folder right click on the printer icon and then click Set As Default on the popup menu Make sure that your printer is properly set up in your network environment e For more information about network connections see Connecting to a network or the documentation provided by your network vendors Printer light blinks alternating amber and green A nonrecoverable error has occurred For example the carriage might be jammed Try turning the printer off and then on again If the printer does not recover unplug the printer from the wall outlet
43. ed Thank you for buying the HP Color Inkjet CP1700 series printer This guide provides details about how to set up your computer perform simple printer tasks and resolve printer problems Other resources for product information You can obtain product information that is not included in this guide from the following resources ENWW Setup Poster Provides illustrated setup information A printed version of this document is provided with the printer Also an electronic version is available as an Adobe Acrobat Portable Document Format PDF file on the starter CD Reference Guide Includes specific information about setting up the printer and installing the software You probably referred to this guide when you set up the product Online Help Includes overview information about and procedures performed using the printer software Starter CD Includes printer driver Toolbox Installer Customization utility electronic copies of this User s Guide release notes and ordering information Toolbox Contains how to and troubleshooting instructions and provides information about printhead health A Toolbox taskbar icon appears after you install the software unless you choose not to install Toolbox Toolbox is not available for Macintosh users World Wide Web The following websites contain information about the printer http www hp com http www hp com support cp1 700 1 1 2 Setting up In th
44. eeds Capacities 2 10 5 5 custom size media printing from 5 11 error messages B 3 feeding problems 8 13 front 2 1 jams clearing 8 9 loading paper 2 12 media supported 2 10 rear 2 3 5 12 manuals 1 1 margins minimum 5 6 media Capacities trays 2 10 5 5 custom size 5 11 envelopes 5 4 5 10 error messages B 2 guides 2 1 2 11 heavy 5 12 HP A 2 jams 8 9 loading 2 10 margins minimum 5 6 4 special 5 10 specifications 5 3 transparencies 5 1 5 11 tray selection 5 5 types supported 2 10 weight specifications C 2 memory included C 2 messages B 1 Microsoft Windows See Windows missing pages troubleshooting 8 5 monthly duty cycle C 2 MS DOS installing software 4 5 N NetWare Novell 3 2 networks AppleTalk configuring 3 4 client software installation 3 3 peer to peer setting up 3 1 Printer Information 6 1 noise specifications C 2 Normal mode 8 7 not responding troubleshooting 8 2 Novell NetWare 3 2 on off button 2 3 2 7 online help customer support 8 14 printer driver 5 3 sources of 1 1 Toolbox 6 1 operating environment specifications C 2 operating systems client network support 3 2 peer to peer network support 3 1 system requirements C 3 Windows software 4 1 optional accessories installing 2 6 part numbers A 1 options See settings ordering supplies A 1 orientation page 2 11 output quality troubleshooting 8 6 output tray jams clearing 8 9 locating 2 1 troubleshooting 8 13 overhead
45. efinger and pulling it firmly toward you Insert the new ink cartridge into its own color coded slot 4 Press firmly on the new cartridge to ensure proper contact after installation 5 Close the ink cartridge cover ENWW Troubleshooting This chapter provides information about how to troubleshoot common printer problems such as paper jams and poor quality printing If the information in this chapter does not help you troubleshoot the printer problem try to print a diagnostic page and then contact HP Customer Support For information about contacting HP Customer Support see Contacting customer support Checking the basics If your printer does not work properly first confirm the following The POWER green light is on and not blinking If the RESUME amber light is blinking check the LCD for a message No error messages appear on the computer screen or on the LCD The power cord is securely connected to the printer and plugged into a live electrical outlet The USB or parallel cable between the printer and the computer or the HP Jetdirect print server is connected securely and functioning properly You can print a Demo page To print a demo page open the Toolbox and from the Printer Services tab click Print a Demo Page You do not have too many programs open when trying to perform a task Close programs that are not in use or restart the computer before attempting the task again Resolving printer p
46. es the type of media you can print from each paper path For more detailed information on supported media see Selecting print media Media type Tray 1 Tray2 Front Rear manual feed manual feed Plain Paper v v v v Inkjet Paper v v v Photo Paper v v v Transparency Film v v v Special Paper Banner v v v paper restickables iron transferables Greeting Cards v v including Hagaki Cards Index Cards v v ENWW Tips for loading paper e The default size of Tray 1 and Tray 2 is 8 5 by 14 in 215 9 by 355 6 mm When you want to print on media smaller than this you need to adjust the paper width and paper length guides in the tray before you load the media e You can extend Tray 1 and Tray 2 to accommodate 11 by 17 in and 13 by 19 in A3 media e Insert media vertically portrait orientation If you want to print horizontally landscape orientation make the selection through your software e prevent multiple picks and paper jams load only one type of media at a time into a paper path Also when adding media always remove the existing media and realign it with the new media before loading To load Tray 1 or Tray 2 1 Toload Tray 1 lift the output tray You can either load media with Tray 1 in place or pull Tray 1 out of the printer to load the media To load Tray 2 remove the tray completely by grasping the handle under the front of the tr
47. g the printheads Check the graphics placement e Use the zoom or print preview feature of your software to check for gaps in the placement of graphics on the page Resolving paper feed problems ENWW This section provides solutions to common paper feed problems Print media is jammed If the print media is jammed in the printer follow these instructions to clear the jam To clear a jam Information about Tray 2 and the auto duplex unit is only applicable if you have purchased these accessories 8 9 1 Remove all media from the output tray 2 Open the top cover to locate the jam When you lift the top cover the carriage should return to its position on the right side of the printer 3 If the carriage does not return to the right side of the printer turn the printer off Do not stick your hands in the printer when the printer is on and the A carriage is stuck 4 Free any wrinkled media and pull the sheet towards you through the top of the printer 5 If the jammed media is not in the interior of the printer lift the output tray and check for a paper jam in Tray 1 If you cannot locate the jam in Tray 1 proceed to step 6 a If the media is jammed in Tray 1 pull out Tray 1 b Pull the paper towards you as shown in the diagram Lower the output tray and reposition Tray 1 8 10 ENWW 6 Ifyou have the rear access panel installed remove the rear access panel and check for jammed media If you do
48. he POWER button press the CANCEL button twice and then press the RESUME button once ENWW ENWW 3 Release the POWER button The printer begins the printhead cleaning process To perform a level 3 printhead cleaning 1 Press and hold down the POWER button 2 While holding down the POWER button press the CANCEL button twice and then press the RESUME button twice 3 Release the POWER button The printer begins the printhead cleaning process Aligning the printheads Whenever you replace a printhead the printer automatically aligns the printheads for the best possible quality However if the appearance of the printouts indicates that the printheads are misaligned you can align them through the Toolbox To align the printheads 1 Open the Toolbox and then click the Printer Services tab 2 Click Align Printhead and then click Align from the Align Printheads dialog box 3 Click OK to close the Align Printheads dialog box when the alignment procedure is complete Replacing the printheads When a printhead has to be replaced the LCD displays a warning message You only need to replace the printheads indicated on the LCD To replace a printhead 1 With the printer on lift the printhead cover 2 Open the printhead access latch by lifting the latch from the rear Pull the latch forward and down to release the hook from the carriage lock 3 Lift up the handle of the printhead and use it to pull the printhead straight
49. he printer ENWW 8 11 To avoid jams e Make sure nothing is blocking the paper path e Do not overload the trays Tray 1 holds 150 sheets of plain paper or 30 transparencies Tray 2 holds 250 sheets of paper The front manual feed holds up to ten sheets of paper or three transparencies e Load paper properly For instructions about loading media see Load paper e use media that is curled or crumpled e Always use media that conforms with specifications listed in Selecting print media e Make sure the output tray is not overly full when you send a job to print e sure to align the media against the right side of the tray e Verify that the guides are adjusted snugly against the stack of print media but that they do not crinkle or bend the media Paper tray cannot be inserted e With the tray removed from the printer turn the printer off and then on again Reinsert the tray e Make sure the tray is aligned with the printer opening Paper feed problems Media is not picked up from Tray 1 or Tray 2 e Check that the width guide is snug but not tight against the paper stack e Make sure the media you are using is not curled Uncurl paper by bending it in the opposite direction of the curl 8 12 ENWW Media is not picked up from the front manual feed Check that the width guide is snug but not tight against the edge of the paper Make sure there is not more than 10 sheets of paper
50. ifications C 2 release notes 1 1 repair services 8 14 replacing ink cartridges 7 4 printheads 7 3 supplies part numbers for A 1 resizing documents 5 1 resolution C 1 restickables trays supporting 2 10 RESUME button 2 3 Resume light 2 2 S safety specifications C 3 Sales and Support Offices 8 16 servers HP JetDirect adaptor slot 2 3 networks setting up 3 1 part numbers A 2 Service and support 8 14 setting up auto duplex unit 2 6 cables 2 12 1 6 DOS software 4 5 ink cartridges 2 7 Macintosh software 4 3 printer 2 4 printheads 2 8 software 2 12 Tray 2 2 5 Windows software 4 1 settings printer driver 5 2 size specifications media 5 3 printer C 2 slow printing troubleshooting 8 3 software copying 4 2 DOS installing 4 5 downloading 4 1 installing 2 12 Macintosh installing 4 3 networks installing on 3 3 system requirements C 3 uninstalling 4 3 4 4 utilities 4 5 Windows installing 4 1 special media printing on 5 10 trays supporting 2 10 specifications media 5 3 printer C 1 speed troubleshooting 8 3 Starter CD 1 1 status lights 2 2 8 3 messages B 1 supplies 6 1 stickers trays supporting 2 10 stopping printing 5 7 storing printer C 2 supplies ordering A 1 support customer telephone 8 14 websites 8 14 system requirements C 3 T telephone support 8 14 temperature specifications C 2 test page printing 8 1 text troubleshooting 8 5 8 7 thick paper See heavy media tiling pages 5 1 T
51. int server Internet connector LIO module installed in your printer Follow the instructions that appear on the screen to complete the software installation To verify the installation 1 Make sure that the interface cable is properly connected and the printer is on Click Settings click Printers and then right click the printer icon and select Properties On the General tab click Print Test Page If the test page does not print see Printer is not responding nothing prints To uninstall the software You must have administrator privileges to uninstall the printer software in Windows NT 4 0 Service Pack 4 0 or later or Windows 2000 1 Start Windows and make sure no other Windows applications are running Click Start click Programs click HP Color Inkjet CP1700 Installer and then click HP Color Inkjet CP1700 Uninstaller Follow the instructions that appear on the screen to complete the removal of the printer software Installing the Macintosh printer software ENWW You can connect the printer to the latest models of Apple computers that use Mac OS 8 6 or later through the USB port Users of Mac OS 8 6 or 9 1 only can also connect through the IR port To connect to older models that do not have a USB port use an LIO module or contact Apple for USB solutions 4 3 4 4 To install the printer driver Before you can install the printer driver you must complete steps 1 through 8 in Setting up
52. inter The auto duplex unit is standard with the HP Color Inkjet printer CP1700D You can also purchase the auto duplex unit as an optional accessory 1 Handles Push these handles toward each other to remove the rear cover from the auto duplex unit 2 Rear cover Remove this cover to clear paper jams from the auto duplex unit 3 Buttons Push these buttons to remove the auto duplex unit from the printer Setting up the printer Step 1 Check the box contents Refer to the Setup Poster for an illustrated guide to all the parts that should come in the box 2 4 ENWW ENWW Step 2 Unpack the printer Unpack the printer and remove the packing tape and any shipping materials from inside the printer and inside the trays Step 3 Install Tray 2 optional accessory Tray 2 is an optional accessory You only need to complete this step if you purchased Tray 2 For a complete list of available supplies and accessories see HP Supplies and Accessories 1 Position Tray 2 at the location where you want to place the printer The printer is designed to rest directly on top of the tray 2 Liftthe printer and align the sides of Tray 1 with the sides of Tray 2 2 5 3 Set the printer on top of Tray 2 Step 4 Install the auto duplex unit To install the auto duplex unit you must first remove the pre installed rear access panel The rear manual feed is not available when you install the auto duplex unit 1
53. is chapter you will learn about the components of the printer and how to set up the printer Printer parts and locations Front of printer Paper guides Guide the print media into the printer Tray 1 Holds the print media Output tray Collects the printed pages A N Front manual feed Holds media to be fed into the printer Paper width guide slides to fit the width of the paper Tray 2 Holds regular and oversized paper optional accessory Top cover Provides access to the interior of the printer ENWW 2 1 2 2 10 11 Ink cartridge cover Provides access to the ink cartridges Printhead cover Provides access to the printheads Printhead access latch Lifts to allow each printhead to be removed from its color coded socket Hook Connects to the carriage lock Must be engaged for the printer to operate Carriage lock Locks down the printhead access latch 12 Tray Extension Lock Unlocks to enable tray extension LCD panel and infrared lens The LCD liquid crystal display panel consists of the LCD which displays information about the current status of the printer and buttons that you can use to perform basic printer operations The infrared lens enables you to print from an infrared sending device LCD Displays messages relating to the current state of the printer and the ink levels in the individual ink cartridges For a complete description of these messages see LCD Messages
54. leaning the printer A ENWW A Remember to turn off the printer and unplug the power cord before cleaning the printer The printer does not require scheduled maintenance You should attempt however to keep the printer free of dust and debris This cleaning keeps the printer in peak condition and might also make the diagnosis of problems easier When you clean the printer follow these guidelines e Clean the outside of the printer with a soft cloth moistened with mild detergent and water Clean the printer only with water or water mixed with a mild detergent Using other cleaners or alcohol can damage the printer e Clean the inside of the printer with a dry lint free cloth careful not to touch the rollers Skin oils on the rollers can cause print quality problems To clean the inside of the printer 1 Turn the printer off and unplug the power cord 2 Open the top cover Avoid reaching too far into the printer 3 Wipe any dust or dirt off the paper feed guides shaded areas with a dry lint free cloth 4 Close the top cover plug the power cord in and turn on the printer 7 1 Maintaining the printheads 7 2 The printheads require very little maintenance You can print up to 16 000 black and white pages and 24 000 color pages before you need to replace a printhead When a printhead needs to be replaced the LCD displays an alert message HP is not responsible for damage to the printer that
55. lf fold 20 sheets 20 A4 210 by 297 C6829A envelopes felt textured ivory half fold HP Greeting Card Paper 10 sheets 10 US Letter 8 5 by 11 in C6044A envelopes white half fold glossy 20 sheets 20 US Letter 8 5 by 11 in C1812A envelopes white quarter fold matte 10 sheets half fold A4 210 by 297 mm C6045A 10 envelopes white quarter fold matte 20 sheets A4 210 by 297 mm C6042A 20 envelopes white quarter fold matte 20 sheets A4 210 by 297 mm C7018A 20 envelopes white half fold matte HP iron on T shirt Transfers 10 sheets US Letter 8 5 by 11 in C6049A 10 sheets A4 210 by 297 mm C6050A B Message LCD Messages Many different messages can appear on the LCD Some messages inform you of the current status of the printer such as Other messages require an action such as CLOSE The following table describes some of the messages that might appear on the LCD If a message persists after you have performed all of the recommended actions contact an HP authorized service or support provider For information on contacting HP see Contacting customer support Explanation Recommended Action The printer is starting up No action required The printer is idling No action required The printer is busy printing No action required The printer is cancelling the action required current print job User interaction is required Follow the instructions in
56. line 1 1 printer driver 5 3 Toolbox 6 1 hook carriage lock 2 2 HP Autoduplex unit See auto duplex unit HP Banner Paper 5 2 A 5 HP Bright White InkJet Paper A 2 HP ColorFast Photo Paper A 3 HP Customer Care Centers 8 14 HP Felt Textured Greeting Cards A 5 HP Glossy Greeting Card Paper A 5 HP Greeting Card Paper A 5 HP Iron on T shirt Transfers 5 HP JetDirect print servers adaptor slot 2 3 networks setting up 3 1 part numbers A 2 HP media part numbers A 2 HP PCL 3 C 1 HP Photo Paper part numbers A 3 HP Photo Quality InkJet Design Glossy Paper A 3 HP Premium InkJet Heavyweight Paper part numbers A 4 HP Premium Photo Paper part numbers A 3 HP Premium Plus Photo Paper A 2 HP Premium Transparency Film 5 11 A 4 HP Professional Brochure and Flyer Paper part numbers A 4 HP Sales and Support Offices 8 16 HPshopping com A 1 HP ZoomSmart 5 1 humidity specifications C 2 I O interfaces C 2 image quality troubleshooting 8 6 image utilities 4 5 index cards trays supporting 2 10 5 4 indicator lights 2 2 8 3 Information tab Toolbox 6 1 infrared lens IR print utility 4 5 locating 2 3 printing from 5 9 troubleshooting 8 4 ink cartridges cover locating 2 2 error messages B 1 installing 2 7 part numbers A 1 ENWW replacing 7 4 status 6 1 troubleshooting 8 8 Ink Level Information window 6 1 ink smears 8 7 inkjet paper HP A 2 trays supporting 2 10 input trays Auto Pick 5 5 capacities 5 5 custom size media
57. ncluding provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a customer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Singapore Pte Ltd Manufacturer s Address Consumer Business Asia Operations 20 Gul Way Singapore 629196 declares that the product Product Name hp color inkjet printer cp1700 hp color inkjet printer cp1700se hp color inkjet printer cp1700xi hp color inkjet printer cp1700ps hp color inkjet printer cp1700d Model Number C8108A C8103A C8104A C8105A C8106A C8108x Generic Product Name hp color inkjet printer accessory Model Number C8219A Auto duplexer unit C8220A 2nd input paper tray Product Options All conforms to the following Product Specificati
58. not have the rear access panel installed proceed to step 7 a Toremove the rear access panel push the buttons on either side of the rear access panel and pull the panel out of the printer b If you locate the jammed media in this area grasp it with both hands and pull it towards you c Reposition the rear access panel in the printer 7 If you have the auto duplex unit installed remove the rear cover from the auto duplex unit If you cannot locate the jam in the auto duplex unit proceed to step 8 a Toremove the rear cover push the handles on the rear cover toward each other and then pull the rear cover off b If you locate the jammed media in this area grasp it with both hands and pull it towards you c Reposition the rear cover on the auto duplex unit 8 If you have Tray 2 installed pull out Tray 2 a If possible remove the jammed media from Tray 2 b If you cannot locate the jammed media by removing Tray 2 from the printer turn off the printer if you have not already done so and then remove the power cord c Lift the printer off Tray 2 d Remove the jammed media from the bottom of the printer or from Tray 2 e Reposition the printer on top of Tray 2 9 After you clear the jam close all covers turn on the printer if you turned it off and then press RESUME to continue the print job The printer will continue the print job on the next page You will need to resend the page or pages that were jammed in t
59. ons Safety 60950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 A11 TEC 60825 1 1993 EN 60825 1 1994 Class I for LEDs EMC CISPR 22 1997 Class B EN 55022 1998 Class B CISPR 24 1997 EN 55024 1998 TEC 61000 3 2 1995 EN 61000 3 2 1995 TEC 61000 3 3 1994 EN 61000 3 3 1995 FCC Title 47 CFR Part 15 Class B VCCI 2 AZ 1 NZS 3548 1995 ICES 003 Issue 2 Supplementary Information 1 The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE marking accordingly 2 The product was tested in a typical configuration with Hewlett Packard personal computer systems 3 This device complies with FCC Regulation FCC Title 47 CFR Part 15 Operation is subject to the following two conditions i this device may not cause harmful interference and ii this device must accept any interference received including interference that may cause undesired operation Singapore March 2001 Chan Kum Yew Quality Manager Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard Gmbh Department HQ TRE Standards Europe Herrenberger Strasse 130 D 71034 Boblingen FAX 49 703 1 14 3143 USA Contact Corporate Product Regulations Manager Hewlett Packard Company 3000 Hanover Street
60. oolbox aligning printheads from 7 3 cleaning printheads from 7 2 diagnostic page printing from 8 13 ENWW Information tab 6 1 installing 1 1 opening 6 1 Printer Services tab 6 2 Printer Status tab 6 1 test page printing from 8 1 top cover 2 1 transparencies Capacities trays 5 5 HP Premium Transparency Film A 4 loading 2 10 printing 5 1 5 11 trays supporting 2 10 Tray 1 Auto Pick 5 5 Capacity 2 10 5 5 custom size media printing from 5 11 envelopes printing from 5 10 feeding problems 8 12 inserting troubleshooting 8 12 jams clearing 8 9 loading media 2 11 locating 2 1 media supported 2 10 Tray 2 auto pick 5 5 Capacity 2 10 5 5 custom size media printing from 5 11 error messages B 3 inserting troubleshooting 8 12 installing 2 5 jams clearing 8 9 loading media 2 11 locating 2 1 media supported 2 10 part number A 1 weight specifications C 2 tray output jams clearing 8 9 locating 2 1 troubleshooting 8 13 trays input Auto Pick 5 5 Capacities 5 5 custom size media printing from 5 11 envelopes printing from 5 10 error messages B 4 feeding problems 8 12 inserting troubleshooting 8 12 installing Tray 2 2 5 jams clearing 8 9 loading 2 10 locating 2 1 media supported 2 10 part numbers A 1 troubleshooting ENWW basics 8 1 blank pages 8 4 cables 8 1 color problems 8 7 customer support 8 14 cut off pages 8 5 diagnostic page printing 8 13 feeding problems 8 12 ink smears 8 7 jams 8 9 l
61. ot printer 5 LLLA LLL ea el ys iX 2 1 LCD panel and infrared 2 2 Back of 2 3 Auto duplex unit optional accessory 2 4 Setting up the 2 4 Setting the LCD 2 13 Connecting to a network Peer to peer networks 3 1 Client server 5 3 2 Establishing a network connection 3 3 Installing printer software Installing the Windows printer software 4 1 Making copies of the software 4 2 Installing the printer driver 4 2 Installing the Macintosh printer software 4 3 Uninstalling the software 4 4 Installing the software on DOS 4 5 Installing other software 4 5 Using the Printer Printer teatures 5c gll a a ead 5 1 Printer settings ge ceris arana a Caa oa a eae 5 2 Selecting print 5 3 Media handing _ 5 5 Selecting atray 5 5 Tips for selecting and using print media 5 6 Performing printertasks 5 7 Cancelling a
62. persists replace the printhead The printer cannot detect the printhead because it is missing improperly installed or defective Open the printhead cover and check for a missing incompatible or improperly installed printhead Reinstall or replace the printhead as appropriate If the error persists contact HP customer support The printer detects a faulty ink cartridge or printhead Follow the instructions in the printer message The printhead is incorrect Replace it with the correct printhead B 2 Printer requires media of a specific type and size to be loaded in specified paper tray Follow the instructions in the printer message ENWW Message Explanation For a print job that automatically selects the media type the printer requires media of the specified size to be loaded into the specified paper tray Recommended Action Follow the instructions in the printer message Printer has paused printing to let the current page dry Wait for the printer to automatically resume printing after the drying period If you want the printer to resume printing immediately hold the current page and press the RESUME button When the printer releases the current page remove it from the output tray and place it elsewhere to dry This prevents the printed pages from smudging each other One or more covers on the printer are open Close any open covers Check to
63. placing ink cartridges see Maintaining the ink cartridges Check the printer setup e Make sure your printer is selected as the current or default printer If the printer settings are not correct click Settings and then Printers to open the Printers folder In the Printers folder right click the printer icon and then select Set As Default from the popup menu Check that the media you are using is wide enough e The media width must match the page settings in your print settings Check the parallel port on your computer e Ifyou are using a parallel cable make sure your printer is connected directly to the parallel port Do not share the port with other devices such as a Zip drive Infrared printing does not work Check for obstacles e Clear any obstacles between the printer and the device from which you are sending the print job ENWW ENWW Move closer to the printer e Make sure the device is no more than three feet one meter from the printer when you send the print job If you are still having problems sending a job to print using the infrared feature consult the infrared documentation for the handheld or laptop device Something on the page is missing or incorrect Check the margin settings e Make sure the margin settings for the document do not exceed the printable area of your printer For information about margin settings see Minimum margins Check the color print settings e Grayscale might
64. print options see To change print settings for the current document Tips for two sided printing For best results when using the auto duplex unit note the following guidelines The auto duplex unit supports the following paper sizes 13 by 19 in 11 by 17 in Legal Letter Executive 4 and B5 JIS It does not support banners index cards envelopes or custom sizes smaller than B5 JIS or larger than 13 by 19 in A3 You can increase the ink dry time by selecting Advanced Features from the Features tab of the printer driver Increasing the drying time might prevent ink smudges in two sided printing Do not print on paper heavier than 28 Ibs 105 gsm or on both sides of labels or transparencies Jams might occur when using these types of media for two sided printing and damage to the printer might occur when printing on both sides of labels Infrared printing ENWW If you use devices equipped with infrared technology you can establish a wireless connection with the printer to initiate a print job To print from a handheld device or laptop 1 Locate the infrared IR lens on the device or laptop Align the device IR lens with the printer IR lens Position your device or laptop so that it is no more than three feet one meter from the printer and within a 30 degree total angle from the printer IR lens Make sure there are no obstacles between the device and printer 4 Follow the instructions s
65. printer holds the paper and pauses while the ink dries Once the ink is dry the paper is pulled back into the printer and the second side of the paper is printed When printing is complete the paper is dropped on to the output tray For more information on setting print options see To change print settings for the current document To perform manual duplexing 1 Load the appropriate paper in Tray 1 Tray 2 or the front manual feed Be sure to load the paper with the front side facing down 2 From the Start menu click Settings and then click Printers to open the Printers folder 3 Right click the icon for the printer and then click Properties Windows 95 and Windows 98 or Printing Preferences Windows 2000 or Document Defaults Windows NT 4 0 4 Click the Features tab and then click Advanced Features Under Document Options click Two sided printing Duplex If the print margins need to be adjusted the Two Sided Printing Margin dialog box appears Make a selection and then click OK 6 Click Book or Tablet to select the page orientation Make sure Automatic is not selected ENWW Change any other print settings if necessary and then click OK to close the dialog box Click OK to print After the first side of the page s is printed turn the paper over and reload it into the printer Refer to the directions on the LCD for guidance about how to reload the paper in the printer For more information on setting
66. printing from 5 11 envelopes printing from 5 10 error messages B 4 feeding problems 8 12 inserting troubleshooting 8 12 installing Tray 2 2 5 jams clearing 8 9 loading 2 10 locating 2 1 media supported 2 10 part numbers A 1 installing auto duplex unit 2 6 cables 2 12 DOS software 4 5 ink cartridges 2 7 Macintosh software 4 3 network software 3 3 printheads 2 8 software 2 12 Tray 2 2 5 Windows software 4 1 interfaces I O C 2 IR lens See infrared lens IR Print 4 5 iron on transferables HP Iron on T shirt Transfers 5 trays supporting 2 10 J jams clearing 8 9 preventing 2 11 8 12 JetDirect print servers adaptor slot 2 3 networks setting up 3 1 part numbers A 2 L landscape orientation 2 11 language LCD panel 2 13 languages printer C 1 laptops infrared lens locating 2 3 printing from 5 9 troubleshooting 8 4 LCD panel buttons and lights 2 2 language selecting 2 13 messages B 1 legal paper loading 2 11 length guides paper 2 11 lights 2 2 8 3 limited warranty 5 Linux drivers 4 5 LIO modules adaptor slot 2 3 using 3 3 loading media 2 10 B 2 lock carriage closing 2 9 B 4 locating 2 2 opening 2 8 M Macintosh AppleTalk configuring 3 4 cancelling printing 5 7 installing software 4 3 peer to peer network support 3 1 system requirements C 3 troubleshooting problems 8 14 uninstalling software 4 4 USB cable connecting 2 13 maintaining ink cartridges 7 4 printer 7 1 printheads 7 2 manual f
67. printjob 5 7 Two sided printing duplexing 5 7 Infrared printing serrr et ee 5 9 Printing on special media 5 10 ENWW Printing envelopes and 5 10 Printing on transparencies 5 11 Printing on media of user defined size 5 11 Using the rear manual feed 5 12 Using the Toolbox Printer Status tabs c oh eee ad Sets 6 1 Information tab ee 6 1 Printer Services tab 6 2 Maintaining the printer Cleaning the 7 1 Maintaining the printheads 7 2 Cleaning the printheads 7 2 Aligning the printheads 7 3 Replacing the printheads 7 3 Maintaining the ink cartridges 7 4 Troubleshooting Checking the basics 8 1 Resolving printer lt 8 1 Unexpected printer 8 2 Printer is not responding nothing prints 8 2 Printer light blinks alternating amber and green 8 3 Printer takes a long time to 8 3 Resolving printing p
68. r It is best to test a variety of print media types before buying large quantities Find a media type that works well and is easy to purchase Use HP media for optimum print quality These print media types are specifically designed to work well with the printer For ordering information and part numbers see HP Supplies and Accessories The following table provides detailed information on the media you can use with each paper path For information on media types supported by each paper path see Load paper Media Size Tray 1 Tray 2 Front Rear manual manual feed feed U S Letter v v 8 5 by 11 in 216 by 279 d mm U S Legal 8 5 by 14 in 216 v v v by 356 mm d Tabloid 11 by 17 in 279 by v 432 11 7 by 16 5 297 by v 420 A3 13 0 by 19 0 330 by v v 483 mm 5 3 Media Size Tray 1 Tray 2 Front Rear manual manual feed feed A4 8 3 by 11 7 in 210 by v v v v 297 mm A5 5 8 by 8 3 in 148 x 210 v v v mm B4 10 12 by 14 33 in 257 by 364 mm d v v JIS B5 7 17 by 10 12 in 182 by 257 V e mm Envelope U S 10 4 12 by 9 5 in 105 by 241 v V mm Envelope DL 8 66 by 4 33 in 200 by 110 dd mm Envelope C6 4 49 by 6 38 in 114 by 162 v V mm Envelope Monarch v 3 87 by 7 5 in 98 by 191 mm Envelope A2 4 4 by 5 8 in 111 1 x 146 mm d Envelope Kaku 2 9
69. ree horizontally and put it back to the specified tray The printhead access latch is open Open the printhead cover close the printhead access latch and then close the printhead cover You will have to use some force to close the printhead access latch If the printhead access latch will not close ensure that the printheads are seated properly by pushing down firmly on each printhead The rear access panel is not installed correctly or at all in the printer Make sure the rear access panel is inserted correctly and completely into the printer B 4 Displays the language in which the LCD shows messages For information about changing the display language see Setting the LCD language ENWW ENWW Printer Specifications Print Method Drop on demand thermal inkjet printing Print Speed Fast Normal Best Perel Black Text 16 ppm 8 ppm 4 ppm Mixed Text Color 14 5 ppm 7 ppm 4 ppm 4in by 6in Photo 1 4ppm 0 9 0 7 ppm Full Page Color 5 5 1 3ppm 0 7 ppm Print Speed Fast Normal Best Black Text 10 ppm 5 ppm 1 7 ppm Mixed Text Color 9 5 3 5 1 6ppm 8in by 10 in Photo 0 5ppm 0 3 0 2 ppm Full Page Color 3 7 ppm 0 9ppm 0 5ppm Black Resolution Max 1200 x 1200 dpi Color Resolution Max 2400 x 1200 dpi Printer Languages hp color inkjet cp1700 HP PCL 3 enhanced hp color inkjet cp1700d HP PCL 3 enhanced hp color inkjet
70. results from modifying the printheads Cleaning the printheads If the printed characters are incomplete or if dots or lines are missing from the printouts you might need to clean the printheads This is a symptom of clogged ink nozzles which are a result of prolonged exposure to air If you have the Toolbox installed you can clean the printheads from the Toolbox Open the Toolbox click the Printer Services tab and then click Clean Printheads If you do not have the Toolbox installed or if you use an Apple computer with a Macintosh operating system follow the procedure below for cleaning the printheads from the LCD panel There are three cleaning levels available Level 1 cleaning is the quickest and uses the least amount of ink You should run the level 2 cleaning only if the level 1 cleaning was insufficient The level 3 cleaning is the most thorough and consumes the most ink and time After each cleaning the printer prints a test page so that you can check the print quality Do not clean the printheads unless necessary cleaning the printheads wastes ink and shortens the life of the printheads To perform a level 1 printhead cleaning 1 Press and hold down the POWER button 2 While holding down the POWER button press the CANCEL button twice 3 Release the POWER button The printer begins the printhead cleaning process To perform a level 2 printhead cleaning 1 Press and hold down the POWER button 2 While holding down t
71. ridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage If HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product 10 HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced HP products may contain remanufactured parts components or materials equivalent to new in performance HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service are available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer Limitations of Wa
72. roblems 8 4 Blank page 8 4 Infrared printing does not work 8 4 Something on the page is missing or incorrect 8 5 Placement of the text or graphics is wrong 8 5 Poor print quality gt ee 8 6 Meaningless characters printed 8 6 Inkis smearing 2 2 ee 8 7 Ink is not filling the text or graphics completely 8 7 Faded or dull colored output 8 7 Colors are printing as black and white 8 8 Colors do not line up properly 8 9 Resolving paper feed problems 8 9 Print media is jammed 8 9 Paper tray cannot be inserted 8 12 Paper feed problems 8 12 ii ENWW Media is not picked up from Tray 1 or Tray 2 Media is not picked up from the front manual feed Media is not picked up from the rear manual feed Paper output problem Printing a diagnostic Resolving common Macintosh problems Contacting customer support HP Supplies and Accessories ACCOSSOITGS ae donit cee a dete pa Arce ON e SUDplie5 esa E LE HERR DX MR ERR RE LCD Messages Printer Specifications ENWW 1 Getting start
73. roblems The following sections provide solutions to common printer problems ENWW 8 1 8 2 Unexpected printer shutdown Check the power e Make sure the power cord is connected firmly to the printer and to a working outlet and that the printer is turned on The POWER light on the LCD panel of the printer should be green Try turning the printer off and then on again Check the printer vents e The printer vents are located on the left side of the printer If the printer vents are covered and the printer overheats it automatically turns off Make sure the vents are not covered and the printer is in a cool dry location Printer is not responding nothing prints Check the power e Press and hold the POWER button on the printer for a few seconds After a brief printer startup you should see a steady green light next to the button If your printer does not turn on make sure that the printer cable is firmly connected from the printer to your computer and that the power cable is connected from your printer to a working outlet If you still cannot turn the printer on you might have a faulty power cable or LCD panel Unplug the printer and call HP Customer Support For information about contacting HP see Contacting customer support If you tried to print when the printer was off an alert message should have appeared on your computer screen If the printer was off and you did not see a message when you tried to print th
74. rranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Limitations of Liability 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Local Law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world ENWW ENWW 2 the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States i
75. t on server configuration recommendations at http www hp com support cp1 700 On a client server network client computers send print jobs to dedicated server computers that control the use of each printer Client server networks use network operating systems NOS such as Novell NetWare and Windows NT 4 0 Server or Windows 2000 3 2 ENWW HP supports the following network operating systems NOS e Windows 2000 e Windows NT 4 0 with Service Pack 4 or later e Novell Netware 4 11 Bindery NDS e Novell Netware 5 0 and 5 1 Bindery NDS and NDPS e Windows Terminal Server Edition 4 0 e Windows 2000 Server with Terminal Services e Windows Terminal Server Edition 4 0 and Citrix Metaframe 1 8 e Windows 2000 Server with Terminal Services and Citrix Metaframe 1 8 The following operating systems are supported e Windows NT 4 0 with Service Pack 4 or later e Windows 2000 e Windows 95 e Windows 98 e Windows Me Establishing a network connection ENWW Your printer can be shared in a network environment by using an LIO module The LIO module can be used in a peer to peer or client server network The LIO module is an optional accessory you can purchase For information about ordering this part see HP Supplies and Accessories For information about installation and setup of LIO modules refer to the documentation that came with it Installing the network printer on client computers Once you ha
76. taining the ink cartridges Check the printheads e Whenever print quality noticeably decreases it is a good idea to clean the printheads To clean the printheads open the Toolbox click the Printer Services tab and then click Clean Printheads For more information about the printheads see Maintaining the printheads ENWW Bleeding colors in printout Check the print settings e Some paper type settings such as Transparency Films and Photo Papers and print quality settings such as Best require more ink than others Choose different print settings in the Print Settings dialog box Also make sure that you have selected the correct media type in the Print Settings dialog box Check the ink cartridges e Make sure the ink cartridges have not been tampered with Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer HP does not guarantee or support refilled ink cartridges For information about ordering HP accessories see HP Supplies and Accessories Colors do not line up properly Check the printheads e The printheads on your printer are automatically aligned when a printhead is replaced However you might notice print quality improvement by performing the alignment procedure You can align the printheads from the Toolbox For instructions about how to align the printheads from the LCD panel see Alignin
77. the printer 1 Insert the starter CD into your CD ROM drive 2 Double click the Installer icon for the Mac OS that you are using 3 Follow the instructions on the screen to complete the installation 4 Connect the USB cable purchased separately part number C65184 5 If you are using Mac OS X launch the Print Center located in the applications utility folder The Print Center will automatically bind the printer driver 6 Ifyou are using a Macintosh operating system other than Mac OS X a Select Chooser from the Apple menu b Click the HP Inkjet xx Printer icon on the left side of the Chooser window where xx represents the version of the current printer driver c Select HP Color Inkjet CP1700 from the right side of the Chooser window d Close the Chooser window Uninstalling the software The Uninstall option of the setup program allows you to remove the printing software from your computer 1 Unplug the USB connection to the printer and then restart the computer If you do not unplug the printer and restart the computer before you uninstall the software some files are not removed from your computer when you run the Uninstall option 2 Insertthe starter CD into the computer CD ROM drive The HP Printer Software window opens If the HP Printer Software window does not open double click the icon for the HP Printer Software 3 Double click the Installer icon and then follow the instructions on the screen
78. this input path from the printer driver To turn on Auto Pick 1 From the Start menu click Settings and then click Printers to open the Printers folder 5 6 Right click the icon for the printer and then click Properties Windows 95 and Windows 98 or Printing Preferences Windows 2000 or Document Defaults Windows NT 4 0 Click the Features tab and then click Advanced Features In the Advanced Features dialog box select the Auto Pick from Next Tray check box Click OK to close the dialog box and then click OK to close the printer driver For more information on setting print options see To change print settings for the current document Tips for selecting and using print media For the best results observe the following guidelines Paper that is too thin has a slick texture or stretches easily can feed improperly through the printer s paper path Paper that is heavily textured or does not accept ink well can cause poorly filled graphics or text To ensure that paper feeds properly load only one type of paper at atime in the main tray Do not use media that is damaged curled or wrinkled Do not use media with cutouts or perforations or media that is heavily textured or embossed These types of media can cause jams and other problems Do not use multipart forms In Tray 1 and Tray 2 load media print side down with the right hand edge of the media aligned against the right hand edge of the tray
79. ting in a Windows environment the setup software detects the version of the operating system that you are using However if you install a new version of Windows you must reinstall the printer driver For example if you upgrade from Window 98 to Windows 2000 you must reinstall the printer driver It is recommended that you install the printer software before you connect the printer to your computer 4 1 4 2 Making copies of the software The starter CD contains a utility that lets you copy the printer software on to disks When you run the Installer select Customization Utility to copy disks You can also use this utility to copy the printer software to your hard drive or to a network drive After the files are copied to another location you can install the printer software from that location Installing the printer driver It is a good idea to close all programs before you start the installation process If you do not close all programs you might be prompted to do so when you run the Setup Wizard To install the printer driver You must have administrator privileges to install a printer driver on a computer running Windows NT 4 0 or Windows 2000 1 Start Windows and make sure no other applications are running 2 Insert the starter CD into your CD ROM drive The System Setup Wizard runs automatically 3 If the System Setup Wizard does not run automatically click Start click Run and then in the command line text box
80. tion through your software EY Make sure that the media is aligned properly and not slanted 6 Push the media into the printer until it reaches the maximum depth When the printer sensors detect the media the printer will pull the media slightly farther into the printer If for some reason you wish to remove the media after you have inserted it into the rear manual feed press the CANCEL button The printer will eject the media and cancel your print job You need to resend your print job to continue printing zy You can insert media into the rear manual feed before you send a job to print If you decide to remove the media after you have inserted it into the rear manual feed press the CANCEL button before you send your job to print Be sure to change the paper tray selection back to Tray 1 when you have finished using the rear manual feed ENWW 5 13 Using the Toolbox The Toolbox provides status and maintenance information about your printer It also gives you step by step guidance for basic printing tasks and provides help solving printer problems After installing your printer you can open the Toolbox by clicking the Toolbox icon on your desktop Printer Status tab The Printer Status tab displays the printhead and ink cartridge status Your computer must establish bi directional communication in order to display the status The drop down list displays the currently selected printer The status window displays the printer
81. type the letter of your CD ROM drive followed by SETUP for example type DASETUP 4 Click Install Printer Driver from the CD Browser menu Select the language of the printer software that you want to install and then click OK The software will be installed in the language that you have selected This means that you can be running an English version of Windows and set the language preference to Spanish and the installation utility will install the Spanish version of the printing software 6 Click Yes to accept the terms of the license agreement 7 Ifthe printer is set up for local printing click Connected to this computer and then click Next Otherwise continue with step 9 a In the Cable Type Selection window select the type of cable you are using to connect the printer to the computer USB Parallel Cable or Network Cable and then click Next You can connect all three types of cables to your printer The printer will process jobs in the order in which they are sent ENWW 10 b Follow the instructions that appear on the screen to complete the software installation for a local connection If the printer is set up for network printing click Connected via the network and then click Next Click Client Setup if the printer is connected to a server or to someone s computer Click Server or Peer to Peer Setup if you are setting up a print server for the first time or if you will print directly to the HP Jetdirect pr
82. up and out of its slot 4 Install the new printhead in the color coded slot that matches the color of the printhead 7 3 5 Press firmly on the printhead to ensure proper contact after installation 6 Close the printhead access latch firmly ensuring the hook catches the carriage lock and then close the printhead cover You will need to use some force to close the printhead access latch 7 Wait while the printer initializes the printheads After initialization an alignment page will print Maintaining the ink cartridges 7 4 The ink cartridges should not require maintenance except for replacing them when the ink runs out You should be able to print up to 1750 pages in black or in color before you need to replace a cartridge You can check the status of the ink cartridges from the Toolbox The LCD also displays a message when an ink cartridge is running out and needs to be replaced You do not have to replace all four ink cartridges when one runs out Only replace the ink cartridge for the color that is running out The ink in the ink cartridges has been carefully formulated to ensure superior print quality and compatibility with your printer HP is not responsible for damage to the printer that results from modifying or refilling the ink cartridges To replace an ink cartridge 1 With the printer on lift the ink cartridge cover 2 Remove the ink cartridge that requires replacement by grasping it between your thumb and for
83. uplex unit duplexing 5 7 See also auto duplex unit duty cycle C 2 E energy consumption C 2 enlarging documents 5 1 envelopes Capacities trays 5 5 guides front manual feed 2 1 margins minimum 5 7 printing 5 10 sizes supported 5 4 environmental specifications C 2 error messages B 1 extending output tray 8 13 extension lock tray 2 11 F Fast mode 8 7 features 5 1 feeding problems front manual feed 8 13 jams 8 9 Tray 1 8 12 Felt Textured Greeting Cards HP A 5 filling paper trays 2 10 film transparency capacities trays 5 5 HP Premium A 4 loading 2 10 printing 5 1 5 11 trays supporting 2 10 floppy disks copying software to 4 2 Flyer Paper HP part numbers A 4 fonts included C 1 front manual feed Capacity 2 10 5 5 custom size media printing from 5 11 feeding problems 8 13 jams clearing 8 9 loading paper 2 12 locating 2 1 media supported 2 10 G glossy papers HP Glossy Greeting Card Paper A 5 HP Photo Quality InkJet Design 3 graphics troubleshooting 8 5 8 7 greeting cards Capacities trays 5 5 HP papers A 5 margins minimum 5 7 printing 5 10 trays supporting 2 10 5 4 guides paper adjusting 2 11 locating 2 1 H Hagaki cards trays supporting 2 10 5 4 Handheld devices utilities for 4 5 handheld devices infrared lens locating 2 3 printing from 5 9 troubleshooting 8 4 utilities for 4 5 heavy media HP A 4 printing on 5 12 ENWW trays supporting 2 10 help customer support 8 14 on
84. upplied with your handheld device to send the job to print 5 9 The device projects a solid infrared beam to the printer during the information transfer process When the information transfer is complete the beam turns off Printing on special media 5 10 This section provides information on how to print on media such as envelopes postcards and transparencies Printing envelopes and cards You can print envelopes and cards from Tray 1 Cards must be at least 4 by 6 in 101 6 by 152 4 mm in size When you are printing on thicker media use the rear manual feed To print envelopes or cards from Tray 1 1 Open the printer driver 2 Onthe Setup tab select the paper type you are using For example if you are printing on HP glossy Greeting Card Paper select this from the menu 3 Select the envelope or card size from the Paper Size menu 4 Liftthe output tray and remove all of the paper from Tray 1 5 Insert the stack of cards or envelopes into the tray Be sure to load envelopes into Tray 1 with the flaps facing up and to the right 6 Slide the paper width and length guides in until they stop at the edges of the envelopes or cards 7 Lower the output tray and then send your job to print Tips for printing envelopes Observe the following guidelines to avoid jams and wrinkled or torn output e Avoid envelopes that have a very slick finish self stick adhesives clasps or windows Also avoid envelopes with thick
85. ve installed the LIO module and set up your network connection you need to install the printer software on your client computers You can install the software from the starter CD or by adding a printer to the computer and browsing for the inf file 3 3 3 4 To install a network printer on a client computer 1 Click Start click Settings and then click Printers 2 Double click Add Printer 3 In Windows 95 Windows 98 and Windows Me click Network Printer In Windows NT 4 0 with Service Pack 4 or later and Windows 2000 click Network Print Server when prompted 4 Type in the network path or queue name of the shared printer Click the Have Disk option when prompted to select the printer model 5 Click Browse and browse to the inf file located on your starter CD f you are using Windows 95 Windows 98 or Windows Me browse to Drivers PCL3 Win9X_Me lt language gt hp1 700x inf f you are using Windows 2000 browse to Drivers PCL3 Win2K lt language gt hp1 700k inf e f you are using Windows NT 4 0 with Service Pack 4 or later browse to Drivers PCL3 NT40 lt language gt hp1 700n inf In the directory paths language represents the language you prefer If you need help locating the inf file contact your system administrator 6 Follow the onscreen instructions to complete adding the printer Once you have installed the printer software on the computer print a test page to verify the conne

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