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HP c7000 User's Manual

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13. 16 Remove the four T 15 Torx screws that secure the interconnect board cover and then remove the cover NOTE The device bay walls have been removed for clarity Removal and replacement procedures 46 17 Remove the two slotted T 15 Torx screws that secure the interconnect board 18 Remove the interconnect board To replace the component reverse the removal procedure Insight Display signal pass thru board N WARNING To reduce the risk of damage to the midplane and component connectors always remove or disengage and extend all blades and power supplies 7 62 cm 3 in before removing or installing the rear cage To remove the component 1 Power down the server blades Power down the server blade on page 29 2 Power down the enclosure on page 30 3 Disconnect all cables Removal and replacement procedures 47 10 11 Disengage and extend the following components approximately 7 62 cm 3 in Halfheight and full height blades Half height or full height blade on page 33 o Power supplies HP BladeSystem c7000 power supply or power supply blank on page 30 o Power supply blanks HP BladeSystem c7000 power supply or power supply blank on page 30 Remove the fans Active Cool fan on page 37 Remove the fan blanks Fan blank on page 36 Remove the interconnect switches and Pass Thru modules Interconnect switch or Pass Thru module on page 3
14. gekennzeichnet Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio 2Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto 3No No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als HP verzoekt deze onderdelen le vervangen komen de reiskosten en het arbeidsloon voor uw rekening Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type g
15. Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden vitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen e Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht e Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering
16. 2Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product 3No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pecas cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o 2Optional Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto 3No Nenhuma Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Illustrated parts catalog 18 Mandatory
17. For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair Parts only warranty service Your HP Limited Warranty may include a parts only warranty service Under the terms of parts only warranty service HP will provide replacement parts free of charge For parts only warranty service CSR part replacement is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR Customer self repair 5 Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s e Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration T
18. identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen No Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo d
19. placement et main d oeuvre du service vous seront factur s 2Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit No Non Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Optional Opzionali Parti la cui riparazione da parte del cliente e facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono
20. 9e job Component identification 63 Fan LED Solid green The fan is working Solid amber The fan has failed Flashing amber See the Insight Display screen Component identification 64 Specifications Environmental specifications E 30 C to 60 C 22 F to 140 ITI Relative humidity DO noncondensing All temperature ratings shown are for sea level An altitude derating of 1 C per 304 8 m 1 8 F per 1000 ft to 3048 10 000 ft is applicable No direct sunlight allowed Upper operating limit is 3 048 10 000 ft or 70 Kpa 10 1 psia Upper non operating limit is 9 144 m 30 000 ft or 30 3 KPa 4 4 psia Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 KPa Enclosure specifications EE enone me impe endosar ig __ Specifications 65 Maximum enclosure weight No components installed Power specifications Single phase power Specification Vale Rated input current per power 12 6 A at 208 VAC supply 11 9 A at 220 VAC 13 1 A at 200 VAC Rated input power per power 2612 VA supply maximum Three phase power North America Japan mk _ Rated input voltage 200 VAC to 208 VAC line to line 115 V to 120 V line to neutral 3 phase delta Maximum input current per line 22
21. CSR onderdelen verplicht Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o periodo de diagn stico a HP ou fornecedores parceiros de servi o da HP concluir que reparo pode ser efetuado pelo uso de uma pe a CSR a pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pe as CSR e Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o e Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser
22. Onboard Administrator Ethernet connection Use a CAT5 patch cable to connect to the management network This is the connector for the IP address of the Onboard Administrator and for the iLO ports on each server blade For future USB connections Not currently supported 4 Serial connector Used for command line interface CLI Connects to a laptop or computer with a null modem serial cable RS232 Enclosure link Connects to the enclosure link up port on the enclosure below with a CAT5 patch down port cable enclosures the top enclosure link up port functions as a service port 3 5 Enclosure link up Connects to the enclosure link down port on the enclosure above with a 5 port and service patch cable On a stand alone enclosure or the top enclosure in a series of linked Cabling 52 Diagnostic tools Troubleshooting resources NOTE For common troubleshooting procedures the term server is used to mean servers and server blades The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving common problems as well as a comprehensive course of action for fault isolation and identification error message interpretation issue resolution and software maintenance To obtain the guide refer to any of the following sources and then select the HP ProLiant Servers Troubleshooting Guide e server specific Documentation CD e Business Support Center on the HP website http www hp co
23. Utility C 54 HP Instant Support Enterprise Edition nn 54 A RN N TT 56 Enclosure front i 56 Device bay I PRE ee as Ae 56 Power supply LEDS 58 Power supply bay numbering sess 58 HP BladeSystem Insight Display ee 59 Enclosure rear components sise 60 Interconnect module bay numbering ans 61 Onboard Administrator components nn 62 Onboard Administrator LEDs and buttons nn 63 Fan bayv numberind se ee D ii ai 63 Fan Hb 64 Ol 65 Environmental specifications iii 65 Enclosure specifications Li 65 Po Wer special eter bene tastes dieit ie aia 66 A nn e 66 Three phase power North America Japan us 66 Three phase power International suisse 67 Acronyms AAN rs 68 70 Contents 4 Customer self repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs o
24. cm 3 in before removing or installing the rear cage To remove the component pm A e ue M Power down the server blades Power down the server blade on page 29 Power down the enclosure on page 30 Disconnect all cables Remove the half height and full height blades Half height or ful height blade on page 33 Remove the device bay blanks Device bay blank on page 31 Remove the power supplies and power supply blanks HP BladeSystem c7000 power supply or power supply blank on page 30 Remove the fans Active Cool fan on page 37 Remove the fan blanks Fan blank on page 36 Remove the interconnect switches and Pass Thru modules Interconnect switch or Pass Thru module on page 38 Remove the interconnect blanks Interconnect blank on page 37 Remove the Onboard Administrator tray Onboard Administrator tray on page 41 For this procedure you can remove the Onboard Administrator tray with the Onboard Administrator modules or blanks installed Remove the rear cage Rear cage on page 43 N WARNING To reduce the risk of personal injury or equipment damage at least two people are needed to safely move the rear cage Removal and replacement procedures 45 13 Remove the three T 10 Torx screws that secure the Insight Display cable center cover and then remove the cover 14 Remove the two T 10 Torx screws that secure the Insight Display cable contour cover and then remove the cover
25. phase 51 AC power configuration three phase 51 AC power configurations 51 ADU Array Diagnostic Utility 54 Array Diagnostic Utility ADU 54 bay numbering fan 60 63 bay numbering interconnect 60 61 bay numbering power supply 58 blade blank 31 buttons 56 C cable configuration 52 cables 51 cabling 51 52 cabling Onboard Administrator module 52 cabling service port 52 component identification 56 60 components 16 54 56 components front panel 56 components rear 60 connectors 56 CSR customer self repair 5 customer self repair CSR 5 D device bay blank 31 32 device bay numbering 56 57 device bay shelf 32 diagnostic tools 53 diagnostics utility 53 documentation 53 electrostatic discharge 27 enclosure LEDs 56 60 enclosure configuring 59 F fan 37 fan bay numbering 60 63 fan blank 36 fan LED 64 features 56 front components 20 56 H half height blade shelf 32 HP BladeSystem Insight Display 34 HP BladeSystem Insight Display components 60 HP BladeSystem Insight Display screen 56 59 60 HP BladeSystem Insight Display navigating 60 HP BladeSystem Insight Display overview of 59 HP Insight Diagnostics 53 54 HP Instant Support Enterprise Edition 54 illustrated parts catalog 16 LO 2 Integrated Lights Out 2 29 IML Integrated Management Log 54 Insight Diagnostics 53 54 Insight Display frontto rear interconnect board 45 Insight Display signal pass thru board 47 install
26. sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Servizio di garanzia per i soli componenti La garanzia limitata HP pu includere un servizio di garanzia per i soli componenti Nei termini di garanzia del servizio per i soli componenti HP fornir gratuitamente le parti di ricambio Per il servizio di garanzia per i soli componenti obbligatoria la formula CSR che prevede la riparazione da parte del cliente Se il cliente invece richiede la sostituzione ad HP dovr sostenere le spese di spedizione e di manodopera per il servizio Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilit t beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt e Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet e Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoc
27. the interconnect blanks Interconnect blank on page 37 Remove the Onboard Administrator tray Onboard Administrator tray on page 41 For this procedure you can remove the Onboard Administrator tray with the Onboard Administrator modules or blanks installed Remove the rear cage a Loosen the thumbscrews and open the hinges completely Removal and replacement procedures 43 b Use the handles to extend the rear cage until the release levers engage on both sides of the rear cage Grasp the handholds below the release levers d Disengage the release levers on both sides of the rear cage 0 CAUTION When removing and lifting the rear cage always grasp the handholds as far forward as possible The front end of the rear cage is heavy and the handholds provide a more balanced location to distribute the weight of the cage during lifting CAUTION When removing the rear cage and midplane assembly the connectors on the midplane assembly are susceptible to damage Use caution to avoid damage to the pins and connectors Removal and replacement procedures 44 e Use the handholds to extend and remove the rear cage from the enclosure To replace the component reverse the removal procedure Insight Display front to rear interconnect board N WARNING To reduce the risk of damage to the midplane and component connectors always remove or disengage and extend all blades and power supplies 7 62
28. utility refer to the HP website http www hp com servers diags Diagnostic tools 53 HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 53 provides survey functionality that gathers critical hardware and software information on ProLiant server blades This functionality supports operating systems that may not be supported by the server blade For operating systems supported by the server blade see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every SmartStart assisted HP Insight Diagnostics installation or it can be installed through the HP PSP NOTE The current version of SmartStart provides the memory spare part numbers for the server blade To download the latest version see the HP website hitp www hp com support Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following within HP SIM e From within Survey Utility e From within operating system specific IML viewers o For NetWare IML Viewer o For Windows IML Viewer o Forlinux IML Viewer Application e From w
29. you must completely disconnect all power to that portion of the system e When performing service procedures on enclosures shut off the circuit breakers to both A and B AC power feeds and then disconnect all power cords from the outlets before servicing N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them N WARNING To reduce the risk of electric shock or damage to the equipment enter enclosures or perform service on system components only as instructed in the user documentation WARNING A risk of electric shock from high leakage current exists Before connecting the AC 9 9 9 supply to the power enclosures be sure that the electrical outlets are properly grounded earthed CAUTION Always be sure that equipment is properly grounded and that you follow proper grounding procedures before beginning any installation procedure Improper grounding can result in ESD damage to electronic components For more information see Preventing electrostatic discharge on page 27 CAUTION When performing non hotplug operations you must power down the server blade and or the system Use caution when performing other operations such as hot plug installations or troubleshooting CAUTION Protect the equipment from AC power fluctuations and temporary interruptions with a regulating facility UPS device This device protects the hardware
30. 6 A at 200 VAC 21 8 A at 208 VAC 20 6 A at 220 VAC Maximum input power per line 7836 VA cord Specifications 66 Three phase power International Power cords 2 IEC 309 200 346 V to 240 415 V 5 pin 16 2 44 m 10 fi EN Rated input voltage 346 VAC to 415 VAC line to line 200 VAC to 240 VAC line to neutral 3 phase WYE Rated input frequency 50 Hz to 60 Hz Maximum input current per line 13 1 A at 200 VAC cord 11 9 A at 220 VAC 10 9 A at 240 VAC Maximum input power per line 7836 VA cord Rated 200 VAC to 240 VAC line to neutral The enclosure will not operate from higher line to line voltage with the WYE wall plug configuration Input AC modules are configured to provide 200 VAC to 240 VAC to the power supplies in this system Specifications 67 Acronyms and abbreviations ADU Array Diagnostics Utility CLI Command Line Interface CSR Customer Self Repair ESD electrostatic discharge input output Integrated Lights Out IML Integrated Management Log ISEE Instant Support Enterprise Edition LCD liquid crystal display LED lightemitting diode OA Onboard Administrator SAN storage area network Acronyms and abbreviations 08 ST small form factor pluggable SIM Systems Insight Manager SNMP Simple Network Management Protocol Acronyms and abbreviations 69 Index A AC input module 42 AC power configuration single
31. 8 Remove the interconnect blanks Interconnect blank on page 37 Remove the Onboard Administrator tray Onboard Administrator tray on page 41 For this procedure you can remove the Onboard Administrator tray with the Onboard Administrator modules or blanks installed Remove the rear cage Rear cage on page 43 N WARNING To reduce the risk of personal injury or equipment damage at least two people are needed to safely move the rear cage Remove the two T 15 Torx screws that secure the pass thru board Removal and replacement procedures 48 12 Disconnect the pass thru board from the cable To replace the component reverse the removal procedure Midplane assembly N WARNING To reduce the risk of damage to the midplane and component connectors always remove or disengage and extend all blades and power supplies 7 62 cm 3 in before removing or installing the rear cage To remove the component 1 Power down the server blades Power down the server blade on page 29 2 Power down the enclosure on page 30 3 Disconnect all cables 4 Disengage and extend the following components approximately 7 62 cm 3 Halfheight and full height blades Half height or full height blade on page 33 Power supplies HP BladeSystem c7000 power supply or power supply blank on page 30 o Power supply blanks HP BladeSystem c7000 power s
32. Diagnostic tools 55 Component identification Enclosure front components JUMP Wm lerpion ee b E remm 9 Power ily bay For more information see Device bay numbering on page 56 Device bay numbering Each enclosure requires interconnects to provide network access for data transfer Interconnects reside in bays located on the rear of the enclosure Be sure to review device bay numbering to determine which external network connections on the interconnects are active Component identification 56 When looking at the rear of the enclosure device bay numbering is reversed IMPORTANT iy Full height device bay numbering SSS ET TE CA IR ut TS LTS Ing Half height device bay number ra rS 57 Component identification Power supply LEDs Power LED 1 Fault LED 2 Condition E embe No AC power to the power supply _ Power di Pec numbering FE pr Component identific
33. HP BladeSystem c7000 Enclosure Maintenance and Service Guide Part Number 413336 004 October 2007 Fourth Edition Copyright 2006 2007 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Audience assumptions This guide is for an experienced service technician HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations Contents 5 Parts o ly warranty serviee pei Uo a 5 VOL OP RP RE AA 16 Mechanical components 16 System components ER 20 Front A Exe PD Ao ba ERE REC ere dt EERE SRS 20 Rear system components 23 Removal ond ee 47 Reduired OOS se furia A O 27 Safety considerations cert tiir eorr ei Sese cur Ped es
34. HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product 5 HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d ceuvre du service vous seront factur s 2Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit 3No Non Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Illustrated parts catalog 24 Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sosten
35. Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter hitp www hp com go selfrepair Parts only Warranty Service Garantieservice ausschlieBlich f r Teile Ihre HP Garantie umfasst moglicherweise einen Parts only Warranty Service Garantieservice ausschlie lich f r Teile Gem den Bestimmungen des Parts only Warranty Service stellt HP Ersatzteile kostenlos zur Verf gung F r den Parts only Warranty Service ist das CSR Verfahren zwingend vorgegeben Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci
36. N For best cooling practices do not operate the enclosure for extended periods with more than one component or blank removed When removing an active component replace it with a blank To replace the component reverse the removal procedure Removal and replacement procedures 36 Active Cool fan CAUTION This procedure provides instructions for replacement of a failed part only change the configuration of components see the appropriate HP BladeSystem c Class enclosure setup and installation guide To remove the component 1 Turn the handle counterclockwise 2 Remove the fan CAUTION For best cooling practices do not operate the enclosure for extended periods with more than one component or blank removed When removing an active component replace it with a blank To replace the component reverse the removal procedure When installing the bottom fans invert them so that the fan LED is in the top left corner Interconnect blank To remove the component 1 Press the release tabs Removal and replacement procedures 37 2 Remove the blank CAUTION For best cooling practices do not operate the enclosure for extended periods with more than one component or blank removed When removing an active component replace it with a blank To replace the component slide the component into the bay until it locks into place Interconnect switch or Pass Thru module CAUTION
37. ORES 27 Preventing electrostatic discharge NN deniers 27 Warning and caution messages sss sess 27 Power down the server blade aaa diea ali Ha cpm Te Qaia ai eati Ra Re 29 Power down the los ii 30 HP BladeSystem c7000 power supply or power supply blank 30 Device ay 31 Device bay shelfi la ani SAATE e R 32 Halfheight or full height blade lia 33 HP BladeSystemiinsight Da aaa 34 biblici 36 Active Cool fan SER EI ES E 37 iene aaa 37 Interconnect switch or Pass Thru module gd 38 Interconnect bay dividers sienne 39 Onboard Administrator bienni 40 Onboard Admiral 41 Onboard Administrator tray sise 41 AC input cd 42 ES LL 43 Insight Display frontto rear interconnect board ni OS 45 Insight Display signal pass thru board dan loin 47 Midplane assembly ii 49 O a aie oM 51 Single phase AC configuration Le 51 Three phase AC configuration 2 i 1sacscossacsacisssvacheosinceeesssaddheostaaencansaaannesstacenuansaanssnasindeaninsadbas Aa 51 Onboard Administrator cabling see 52 53 Troybleshooting tesoUrees Sass 53 Onboard dn an Tiv nent lt 53 Server blade diagnostic oli a 53 HP insight inss 53 HP Insight Diagnostics survey functionality urca 54 Integrated Management Log s sss 54 Contents 3 Array Diagnostic
38. PESE IA AZ 0 7 75325 SA EIS SUCH ofA Pt ASAH HPOL 0 HE n ET AMSA PAS ABOU cos H5 MEA Sao 7 HIS 90 WAP 265 LEU 3 No No al x 75 35 AAS HP 0 ES AAS HPE 124 PSS 01343121 Ad 501 MH NESSA JEU S7tsoes 2 malo sa 4 4 ES A ET Ea TH Illustrated parts catalog 19 System components Front system components Description Spare part number Customer self repair on page 5 IO RN a e e Display frontto rear interconnect 432462 001 board Not shown Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product Illustrated parts catalog 20 3No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d
39. System 12 ports f Brocade 4Gb SAN switch for HP c 411121 001 Mandatory Class BladeSystem 24 ports Illustrated parts catalog 23 Description Spare part number Customer self repair on page 5 g Brocade 4Gb SAN Switch for HP c 411122 001 Mandatory 2 BladeSystem 24 ports with Power Pack Software h Cisco Catalyst Blade Switch 3020 for 432904 001 A E c Class BladeSystem i HP 1 10Gb Virtual Connect Ethernet 399725 001 cdi Module for c Class BladeSystem j HP 4Gb Virtual Connect Fibre Channel 410152 001 Mandatory Module for c Class BladeSystem k HP 4X DDR IB Switch Module for HP c 410408 001 Mandatory E BladeSystem a HP 1Gb Ethernet a ET for 419329 001 Mandatory 2 BladeSystem b HP 4 Gb Fibre Channel Pass Thru 416378 001 Mandatory Module for c Class BladeSystem Onboard Administrator 414055 001 Onboard Administrator tray 416000 001 Insight Display pass thru board 416001 001 Teen 413494001 21 Three phase AC input module North 413495 001 Mandatory America and Japan 22 Three phase AC input module 413496 001 Mandatory international HP c Class Blade SUV cable 416003 001 Not shown Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that
40. This procedure provides instructions for replacement of a failed part only change the configuration of components see the appropriate HP BladeSystem c Class enclosure setup and installation guide To remove the component CAUTION To prevent data loss redirect network activity or be sure that all critical network activity has stopped before removing the interconnect module 27 IMPORTANT A port must be occupied by an SFP transceiver or an SFP dust cover at all times 1 Disconnect all cables from the component 2 Press the release tab 3 Open the handle Removal and replacement procedures 38 4 Remove the interconnect switch or Pass Thru module CAUTION For best cooling practices do not operate the enclosure for extended periods with more than one component or blank removed When removing an active component replace it with a blank To replace the component reverse the removal procedure Interconnect bay dividers To remove the component 1 Remove the interconnect switches and Pass Thru modules Interconnect switch or Pass Thru module on page 38 Remove the interconnect blanks Interconnect blank on page 37 Press the release tab Removal and replacement procedures 39 4 Remove the interconnect bay divider To replace the component reverse the removal procedure Onboard Administrator blank Remove the component as indicated CAUTION For best cooling practices d
41. a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Servicio de garant a exclusivo de componentes La garant a limitada de HP puede que incluya un servicio de garant a exclusivo de componentes Seg n las condiciones de este servicio exclusivo de componentes HP le facilitar los componentes de repuesto sin cargo adicional alguno Para este servicio de garant a exclusivo de componentes es obligatoria la sustituci n de componentes por parte del usuario CSR Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Customer Self Repair
42. alo sa 4 4 ES A ET Ea TH Illustrated parts catalog 26 Removal and replacement procedures Required tools The following items are required for some procedures e TO Torx screwdriver e 7 15 Torx screwdriver Safety considerations Before performing service procedures review all the safety information Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage e Avoid hand contact by transporting and storing products in static safe containers e Keep electrostatic sensitive parts in their containers until they arrive at staticfree workstations e Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry e Always be properly grounded when touching a static sensitive component or assembly Warning and caution messages N WARNING To reduce the risk of personal injury or damage to equipment heed all warnings and cautions throughout the installation instructions N WARNING To reduce the risk of personal injury or damage to the equipment be sure that e The leveling jacks are extended to the floor e The full weight of the
43. arantieservice voor het product 3No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pecas cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Optional Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto No Nenhuma Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Illustrated parts catalog 25 Mandatory HP Optional
44. ation Insight Display 60 Instant Support Enterprise Edition 54 Integrated Management Log 54 interconnect bay dividers 60 interconnect bay numbering 60 61 interconnect blank 37 interconnect module 38 L LEDs 56 LEDs fan 64 LEDs power supply 58 LEDs unit identification UID 59 63 Index 70 M utilities 53 management tools 53 W mechanical components 16 midplane assembly 49 warranty 5 O Onboard Administrator 41 53 Onboard Administrator blank 40 Onboard Administrator module cabling 52 Onboard Administrator tray 41 overview HP BladeSystem Insight Display 59 part numbers 16 passthru module 38 power supply 30 power supply blank 30 power supply enclosure bay numbering 56 power supply LEDs 58 powering down 29 30 R rear cage 43 rear components 23 60 remote support and analysis tools 54 removal and replacement procedures 27 resources 53 resources troubleshooting 53 5 safety considerations 27 safety information 27 server blade bay numbering 56 server blade enclosure bay numbering 56 single phase AC configuration 51 spare part numbers 16 20 23 specifications 65 66 67 static electricity 27 system components 20 23 T three phase AC configuration 51 tools 53 troubleshooting resources 53 U UID LED 59 63 Index 71
45. ation 58 HP BladeSystem Insight Display Insight Display overview The Insight Display enables the rack technician to configure the enclosure initially It also provides information about the health and operation of the enclosure See the HP BladeSystem Onboard Administrator User Guide for additional information The Insight Display background color varies with the condition of the enclosure health Blue The Insight Display background illuminates blue when the enclosure UID is active The enclosure UID is automatically turned on when the enclosure is powered up for the first time and can be turned on by selecting Turn Enclosure UID On from the Main Menu or by pressing the enclosure UID button on the rear of the enclosure When the enclosure UID is on the Insight Display flashes after 2 minutes of inactivity Pressing any button on the Insight Display stops the flashing and reactivates the screen Green The Insight Display background illuminates green when no error or alert conditions exist and the enclosure is operating normally After 2 minutes of inactivity the Insight Display light turns off Pressing any button on the Insight Display reactivates the screen Amber The Insight Display background illuminates amber when the Onboard Administrator detects an error or alert condition Depending on the error the component is displayed in red or yellow on the Health Summary screen After 2 minutes of inactivity the Insight Display backg
46. components in the device bays Device bay blank on page 31 Half height or full height blade on page 33 2 Slide the device bay shelf locking tab to the left to open it 3 Push the device bay shelf back until it stops lift the right side slightly to disengage the two tabs from the divider wall and then rotate the right edge downward clockwise Removal and replacement procedures 32 4 Lift the left side of the device bay shelf to disengage the three tabs from the divider wall and then remove it from the enclosure To replace the component reverse the removal procedure Half height or full height blade CAUTION This procedure provides instructions for replacement of a failed part only change the configuration of components see the appropriate HP BladeSystem c Class enclosure setup and installation guide To remove the component 1 Identify the proper half height or full height blade in the enclosure Device bay numbering on page 56 Back up all data Power down the half height or full height blade Power down the server blade on page 29 Remove the blade Removal and replacement procedures 33 Half height blade E y LN 8 19 FAR LI LAT o Full height blade AG I ik iNET L 14 A MAC E OE IC NET CAUTION For best cooling practices do not ope
47. dingungen zus tzliche Kosten anfallen 3No Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto No No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening
48. e servicio de garant a correspondiente al producto 3No No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Illustrated parts catalog 21 2Optional Opcional Pecas cujo reparo feito
49. ere le spese di spedizione e di manodopera per il servizio 2Optional Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto 3No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet 2Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen No Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein
50. f this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used
51. for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s 2Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit 3No Non Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effec
52. from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure Power down the server blade Before powering down the server blade for any upgrade or maintenance procedures perform a backup of critical server data and programs Depending on the Onboard Administrator configuration use one of the following methods to power down the server blade e Use a virtual power button selection through LO 2 This method initiates a controlled remote shutdown of applications and the OS before the server blade enters standby mode Removal and replacement procedures 29 e Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server blade enters standby mode e Press and hold the Power On Standby button for more than 4 seconds to force the server blade to shut down This method forces the server blade to enter standby mode without properly exiting applications and the OS It provides an emergency shutdown method in the event of a hung application LY IMPORTANT When the server blade is in standby mode auxiliary power is still being provided To remove all power from the server blade remove the server blade from the enclosure After initiating a virtual power down command be sure that the server blade goes into standby mode by observing that the system power LED is amber Power down the enclosure 1 Power down the se
53. h den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Avfpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center Customer self repair 7 anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die
54. he enclosure on page 30 3 Loosen the three slotted 15 Torx screws that secure the AC input module 4 Remove the AC input module SES Removal and replacement procedures 42 To replace the component reverse the removal procedure Rear cage N WARNING To reduce the risk of damage to the midplane and component connectors always remove or disengage and extend all blades and power supplies 7 62 cm 3 in before removing or installing the rear cage N WARNING To reduce the risk of personal injury or equipment damage at least two people are needed to safely move the rear cage i IMPORTANT When removing components from the rear cage note their position for later replacement To remove the component 1 2 3 4 Power down the server blades Power down the server blade on page 29 Power down the enclosure on page 30 Disconnect all cables Disengage and extend the following components approximately 7 62 cm 3 in Halfheight and full height blades Half height or full height blade on page 33 Power supplies HP BladeSystem c7000 power supply or power supply blank on page 30 o Power supply blanks HP BladeSystem c7000 power supply or power supply blank on page 30 Remove the fans Active Cool fan on page 37 Remove the fan blanks Fan blank on page 36 Remove the interconnect switches and Pass Thru modules Interconnect switch or Pass Thru module on page 38 Remove
55. ithin the LO 2 user interface e From within HP Insight Diagnostics on page 53 For more information refer to the Management CD in the HP ProLiant Essentials Foundation Pack Array Diagnostic Utility The HP Array Diagnostics Utility is a web based application that creates a report of all HP storage controllers and disk drives This report provides vital information to assist in identifying faults or conditions that may require attention ADU can be accessed from the SmartStart CD or downloaded from the HP website http www hp com HP Instant Support Enterprise Edition ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices a feature of HP support ISEE provides continuous hardware event monitoring and automated notification to identify and prevent potential critical problems Through remote diagnostic scripts and vital system configuration information collected about your systems ISEE enables fast restoration of your systems Install ISEE on your systems to help mitigate risk and prevent potential critical problems Diagnostic tools 54 For more information on ISEE refer to the HP website http www hp com hps hardware hw_enterprise html To download HP ISEE visit the HP website http www hp com hps hardware hw_downloads html For installation information refer to the HP ISEE Client Installation and Upgrade Guide ftp ftp hp com pub services hardware info isee client pdf
56. m support Navigate to the server technical support page Under self help resources select ProLiant Troubleshooting Guide e Technical Documentation website http www docs hp com Select Enterprise Servers Workstations and Systems Hardware and then the appropriate server Onboard Administrator If an error occurs the Onboard Administrator displays an error message on the Insight Display In addition the Onboard Administrator will also display error messages in e mail alerts and SNMP traps if this feature has been configured For more information see the HP BladeSystem Onboard Administrator User Guide Server blade diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server blade management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility launch the SmartStart CD HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server blade management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the
57. n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n disefiados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Customer self repair 8 Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse
58. o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pe a CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A pe a com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da pe a e determina a transportadora servi o postal a ser utilizado Customer self repair 10 Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servicos local Para o programa norte americano visite o site da HP hitp www hp com go selfrepair de garantia apenas para pecas A garantia limitada da HP pode incluir um servico de garantia apenas para pegas Segundo os termos do servi o de garantia apenas para pe as a HP fornece as pe as de reposi o sem cobrar nenhuma taxa No caso desse servico a substitui o de pe as CSR
59. o not operate the enclosure for extended periods with more than one component or blank removed When removing an active component replace it with a blank To replace the component reverse the removal procedure Removal and replacement procedures 40 Onboard Administrator To remove the component 1 Disconnect all cables from the component 2 Press the release tab and open the the handle 3 Remove the Onboard Administrator module CAUTION For best cooling practices do not operate the enclosure for extended periods with more than one component or blank removed When removing an active component replace it with a blank To replace the component reverse the removal procedure Onboard Administrator tray To remove the component 1 Remove the Onboard Administrator modules Onboard Administrator on page 41 2 Remove the Onboard Administrator blanks Onboard Administrator blank on page 40 3 Press the release tab and open the handle Removal and replacement procedures 41 4 Remove the Onboard Administrator tray CAUTION For best cooling practices do not operate the enclosure for extended periods with more than one component or blank removed When removing an active component replace it with a blank To replace the component reverse the removal procedure AC input module To remove the component 1 Power down the server blades Power down the server blade on page 29 2 Power down t
60. obrigat ria Se desejar que a HP substitua essas pecas ser o cobradas as despesas de transporte e m o de obra do servico Customer self repair 11 HP CSR CSR HP HP HP HP CSR 2 HP HP
61. op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde Customer self repair 9 periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website http www hp nl services servicepartners Garantieservice Parts Only Het is mogelijk dat de HP garantie alleen de garantieservice Parts Only omvat Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen Voor de Parts Only garantieservice is vervanging door
62. op of an enclosure e Never place an enclosure on a surface that cannot support up to 217 7 kg 480 0 lb WARNING To reduce the risk of personal injury or damage to the equipment you must adequately support enclosures during installation and removal WARNING Always use at least two people to lift an enclosure into the rack If the enclosure is being loaded into the rack above chest level a third person must assist with aligning the enclosure with the rails while the other two people support the weight of the enclosure WARNING Before installing an enclosure in the rack be sure that all hot plug power supplies server blades and interconnects are removed from the enclosure Blanks can be left in the enclosure WARNING Be sure to install enclosures starting from the bottom of the rack and work your way up the rack Removal and replacement procedures 28 ala These symbols on power supplies or systems indicate that the equipment is supplied A a by multiple sources of power WARNING To reduce the risk of injury from electric shock remove all power cords to completely disconnect power from the system e Each enclosure has two or more power supply cords A single rack or cabinet may contain more than one enclosure Power may be supplied in a redundant fashion Removing any single source of power does not necessarily remove power from any portion of the system When performing any service other than hot plug module replacement
63. outefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Pour plus d informations su
64. pelo cliente opcional Essas pe as tamb m s o projetadas para reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobranga de taxa adicional dependendo do tipo de servico de garantia destinado ao produto 3No Nenhuma Algumas pegas da HP n o s6o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Mandatory HP Optional HP No HP
65. r le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Service de garantie pi ces seules Votre garantie limit e HP peut inclure un service de garantie pi ces seules Dans ce cas les pi ces de rechange fournies par HP ne sont pas factur es Dans le cadre de ce service la r paration des pi ces CSR par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR e Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tutta
66. rack rests on the leveling jacks e The stabilizing feet are attached to the rack if it is a single rack installation The racks are coupled together in multiple rack installations e Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason Removal and replacement procedures 27 WARNING To reduce the risk of personal injury or equipment damage when unloading a rack e Atleast two people are needed to safely unload the rack from the pallet An empty 420 rack weigh as much as 115 kg 253 can stand more than 2 1 m 7 ft tall and may become unstable when being moved on its casters e Never stand in front of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides WARNING The enclosure is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling e Remove all installed enclosure components from their enclosures before installing or moving the enclosures e Use caution and get help to lift and stabilize enclosures during installation or removal especially when the enclosure is not fastened to the rack WARNING To reduce the risk of personal injury or damage to the equipment in a rack free environment Never stack an enclosure on top of another enclosure Never place equipment on t
67. rate enclosure for extended periods with more than one component or blank removed When removing an active component replace it with a blank To replace the component reverse the removal procedure HP BladeSystem Insight Display To remove the component 1 Power down the enclosure on page 30 2 Remove the following components o Halfheight blades bays 9 13 Half height or full height blade on page 33 Removal and replacement procedures 34 o Fulkheight blades bays 1 5 Half height or full height blade on page 33 o Device bay blanks bays 9 13 Device bay blank on page 31 o Power supplies or blanks bays 1 4 HP BladeSystem c7000 power supply or power supply blank on page 30 3 Remove the three T 10 Torx screws that secure the Insight Display cable center cover and then remove the cover 4 Remove the two 10 Torx screws that secure the Insight Display cable contour cover and then remove the cover 5 Disconnect the Insight Display cable 6 Remove the two T 10 Torx screws that secure the Insight Display 7 Remove the upper brace 8 Til the Insight Display forward and remove it from the enclosure Removal and replacement procedures 35 9 Carefully remove the Insight Display cable through the cable channel To replace the component reverse the removal procedure Fan blank To remove the component 1 Turn the handle counterclockwise 2 Remove the blank CAUTIO
68. rear components MM MERE ES EE EE im TT CDN CND Jl PE EEC Component identification 60 tem pesi Interconnect module bay numbering Component identification 61 Server blade signal Interconnect bay Interconnect bay label number NICs 1 2 3 4 1 2 embedded CESSO NI NOTE For information on the location of LEDs and ports on individual interconnect modules see the documentation that ships with the interconnect module If a four port option card is installed in mezzanine slot 2 then ports 1 and 2 are connected to interconnect 5 and 6 respectively and ports 3 and 4 are connected to interconnect bays 7 and 8 respectively If a four port option card is installed in mezzanine slot 3 in a full height server blade then ports 1 and 2 are connected to interconnect bays 7 and 8 respectively and ports 3 and 4 are connected to interconnect bays 5 and 6 respectively Onboard Administrator components ET EE pi 3 ssc EX 255 11 hi ds 2255 E Ei i TE Onboard Administrator bay 2 redundant if used Component identification 62 Onboard Administrator LEDs and buttons mem Fan bay numbering _ zz Il mar cics Se ns
69. round flashes amber indicating an error or alert condition exists If the enclosure UID is on and an error or alert condition exists the Insight Display illuminates blue because the enclosure UID takes priority over the alert Pressing any button on the Insight Display reactivates the screen Dark no power The Insight Display has a 2 minute inactivity period If no action is taken and no alert condition exists the enclosure UID is off or the chat mode has not been activated the screen light turns off after 2 minutes Pressing any button on the Insight Display reactivates the screen The Enclosure Health icon is located on the bottom left corner of every screen indicating the enclosure health To access the Health Summary screen from any Insight Display screen navigate the cursor to the Enclosure Health icon and press OK For information on driver and firmware updates see the HP website http www hp com go blades Component identification 59 HP BladeSystem Insight Display components lem oessipioo un Prato en Displays Man Menu sr neseg ord roveioms E Titan buton Moves he menu or navigation bor lc eh one pation rt coro bow iso menu or navigaion bar lei ghi one postion eta Accepts the highlighted selection and navigates to the selected menu Down arrow button Moves the menu selection down one position 6 Up arrow button Moves the menu selection up one position Enclosure
70. rts Catalogoll EA5 0 ELITE CSR PES Mu SHS ZHAO ASS 39 CE SAL d o 555 50 RAAH AHO 4852 39 FAH SO Sas FUSE SA Es 44050 Atos SE ESO ESSA HP7 NA NESSAS HE EAV ASS SSS E APLICA HE BAYS FSS HPS SEX OFS CSR PE HA HSE FEO BHO tu st TSS HPS BHO ote SPHE ASE use SAA FIZ 59 0 HPS Pesto OF SLC 290 HAS SSS ASE ES MEO SO UA ASA SPA Preto OF HC Beto By st Sas PRES QE 89 HP wal FSO Ho HSS STS T ASUC LA do seo SS 2225275 W SS OSH SSAA S ssp EEC HP 224 dz Sel 227801 HE AA SEU SE 7172 MAA A SAA ESSAS 50 MAS ZE 1840 cola HP S hitp www hp com go selfrepair S amp ele Al 9 HS HS MBA HP alt SSE TS AS 3 MMS ESE EUC OAS 9 HPE TE AS SS MAS ZHAO Cet WA HSS PSS SHC SEAS SS MHZ ME Al CSR S S DAE AR AEB ASAE HPO 0 FEA vas 888 8 o Ab AO Het SSH 2 2194 u 7E ST SUC Customer self repair 15 Illustrated parts catalog Mechanical components E A LZ Description Spare part number Customer self repair on page 5 Efes E E Illustrated parts catalog 16 Description Spare part number Customer self repair on e 5 fc Left LCD LCD Left LCD fa Gea Powersupply blank 616069001 cea ai handle cover c Screws for endcaps and handles rear MRE 10 d Rear cage endcap top Not shown Mandatory Parts
71. rver blades Power down the server blade on page 29 2 Disconnect all AC power cables HP BladeSystem c7000 power supply or power supply blank To remove the component Z CAUTION This procedure provides instructions for replacement of a failed part only change the configuration of components see the appropriate HP BladeSystem c Class enclosure setup and installation guide NOTE To access all power supply bays slide the HP BladeSystem Insight Display to the right or left 1 Press the release button 2 Pull down the handle Removal and replacement procedures 30 3 Remove the power supply or the power supply blank CAUTION For best cooling practices do not operate the enclosure for extended periods with more than one component or blank removed When removing an active component replace it with a blank To replace the component reverse the removal procedure Device bay blank Remove the component as indicated A 7 EL A Mi 1 1 10 n 1 T male Ar CAUTION For best cooling practices do not operate the enclosure for extended periods with more than one component or blank removed When removing an active component replace it with a blank To replace the component reverse the removal procedure Removal and replacement procedures 31 Device bay shelf To remove the component 1 Remove any
72. tu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Optional Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto 3No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet 2Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten Illustrated parts catalog 17 bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebe
73. upply or power supply blank on page 30 Remove the fans Active Cool fan on page 37 Remove the fan blanks Fan blank on page 36 Remove the interconnect switches and Pass Thru modules Interconnect switch or Pass Thru module on page 38 Remove the interconnect blanks Interconnect blank on page 37 Remove the Onboard Administrator tray Onboard Administrator tray on page 41 For this procedure you can remove the Onboard Administrator tray with the Onboard Administrator modules or blanks installed Removal and replacement procedures 49 CAUTION When removing the rear cage and midplane assembly the connectors on the midplane assembly are susceptible to damage Use caution to avoid damage to the pins and connectors 10 Remove the rear cage Rear cage on page 43 11 Remove the Insight Display signal pass thru board Insight Display signal passthru board on page 47 N WARNING To reduce the risk of personal injury or equipment damage at least two people are needed to safely move the rear cage 12 Remove the eight slotted T 15 Torx screws that secure the midplane assembly 13 Remove the midplane assembly from the rear cage To replace the component reverse the removal procedure Removal and replacement procedures 50 Cabling Single phase AC configuration Cabling 51 Onboard Administrator cabling 1 OA iLO
74. via il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto Customer self repair 6 NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni

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