HP C4779x User's Manual
Contents
1. 5 User LED Interpretation 6 Using the Device 8 Selecting the Output Bin 8 Configuring the Device 9 Refilling the Stapler Cartridge HP 3000 sheet Stapler Stacker ONLY 15 Clearing Paper Jams 17 Clearing Stapler Jams 19 Control Panel Messages for the Device oe oe oh eS i hl 22 Determining System Problems 26 Cabling Installation Roadmap 29 Supported Paper Sizes 30 Information Menu da Paper Path Test 33 Paper Handling Menu 35 Regulatory Information 36 Service and Support 37 ag DD lt gt Paper Handling Features Output Unstapled 3 000 sheets Letter 20 Ib bond A4 80 g m 1 500 sheets Ledger 20 Ib bond A3 80 g m Stapling HP 3000 sheet Stapler Stacker 2 to 50 sheets of 20 Ib bond or equivalent job height 5 mm Multiple staple positions One angled One two three or six Custom up to seven staples Paper Handling Features DD lt gt Ordering Information The product number for the replacement Stapler refills is C4791A 3 Stapler refills 5 000 staples per refill Ordering Information lt gt User LED Interpretation Use the following table to interpret the status of the device by referring to the user LED see the graphic on the next page User LED status Interpretation Solid Gr2. the condition persists contact your HP authorized service and support provider and report the error messages See the user guide for your specific HP LaserJet printer for service and support information E The Stapler door is open or it is not closed properly Close the Stapler door properly A paper jam occurred in the device Clear the paper jam See page 17 for instructions A staple jam occurred Open the Stapler door and clear the paper or staple jam See page 17 for instructions on clearing paper jams and page 19 for instructions on clearing staple jams Control Panel Messages for the Device lt gt Printer messages continued Message Description Recommended action STER TRE ab The weight capacity of the alternates with stacker bin has been reached Clear the paper from the Stacker Bin stapler capacity The height of the job to be stapled should not exceed 5 mm Control Panel Messages for the Device The job height is greater than the See the stapling specifications on page 32 for more information 25 lt gt Determining System Problems Output does not go to selected bin Situation Possible Reason Job went to a different The selected bin does not support the media used See bin than was expected page 30 for supported paper sizes Note Envelopes labels and transparencies are ONLY supported in the Face up Bin The S
3. HP 3000 sheet Stacker and os PA HP 3000 sheet Stapler Stacker User Guide A lt Copyright and License Copyright Hewlett Packard Company 1999 All Right Reserved Except as allowed by copyright laws or herein reproduction adaptation or translation without prior written permission is prohibited The user of this accessory is granted a license to a print hard copies of this User Guide for PERSONAL INTERNAL or COMPANY use subject to the restriction not to sell re sell or otherwise distribute the hard copies and b place an electronic copy of this User Guide on a network server provided access to the electronic copy is limited to PERSONAL INTERNAL users of this accessory Publication number C4788 90901 First Edition February 1999 Warranty The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with respect to this information HEWLETT PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Hewlett Packard shall not be liable for any direct indirect incidental consequential or other damage alleged in connection with the furnishing or use of this information lt gt Contents Paper Handling Features 4 Output Unstapled 4 Stapling HP 3000 sheet Stapler Pe oe eae eet eke eee eG 4 Ordering Information
4. Stacker ONLY Ri S 1 Move the Stapler Stacker away from the printer open the Stapler door 2 To remove the Stapler Cartridge squeeze the green cartridge release handle and pull the Stapler Cartridge out 3 Remove the empty cardboard box and discard it Continued on next page Refilling the Stapler Cartridge HP 3000 sheet Stapler Stacker ONLY 4 Holding the Stapler refill with the arrow pointing up insert the Stapler refill into the Stapler Cartridge 5 Grasp the orange cardboard tab on the Stapler refill and remove the tape 6 Insert the Stapler Cartridge into the Stapler module 7 Pushthe Stapler Cartridge in place A click means that the Stapler Cartridge is installed properly Refilling the Stapler Cartridge HP 3000 sheet Stapler Stacker ONLY 16 lt gt Clearing Paper Jams The message STER DETACH AND CLEAR JAM displays on the Control Panel 1 Move the device away from the printer 2 Remove paper from any of the indicated areas A B C D or E See the graphic on the following page 3 Reattach the device Wait for the solid green status light on the user LED on the device Note When clearing paper jams be very careful not to tear the paper If a small piece of paper is left in the device it could cause additional jams Continue
5. d 60 to 199 g m Supported Paper Sizes 30 lt gt Tray Bin or Capacity Paper Weight Stapler Stacker Bin Up to 3 000 sheets Optional Letter 20 Ib bond Bin 1 A4 80 g m Note The Stacker Bin s capacity varies depending on the paper s size and weight For example using 11 x 17 in 20 Ib bond the capacity can be approximately 1 500 sheets Letter ISO A4 landscape orientation only e Legal Ledger 11 x 17 in A3 JIS B4 JIS B5 A5 Executive JIS Exec 8K 16K portrait orientation only e Custom Minimum 190 mm length x 148 mm width Maximum 460 mm length x 297 mm width Note Envelopes transparencies and labels are ONLY supported in the Face up Bin 16 to 28 Ib bond 60 to 110 g m Supported Paper Sizes 31 lt gt Tray Bin or Capacity Paper Weight Stapler Stapler Maximum 5 mm Letter ISO A4 landscape 16 to 28 Ib bond stack height For orientation only 60 to 110 g m example 50 sheets e Legal Ledger 11 x 17 in A3 of 20 Ib bond JIS B4 JIS B5 A5 Executive JIS Executive 8K 16K portrait Note orientation only The stapling Note capacity varies depending on the paper s thickness Envelopes transparencies and labels are ONLY supported in the Face up Bin For more information such as physical dimensions paper guidelines and environmental specifications see the user guide supplied with your specific HP LaserJet pr
6. d on next page Clearing Paper Jams 17 lt gt 18 The following graphic shows the areas where paper jams might occur Yj AG lt gt Clearing Paper Jams Clearing Stapler Jams alternating with E displays on the Control Panel 1 Move the Stapler Stacker away from the printer 2 To clear the paper jam from the Stacker Bin pull the paper out of the rollers 3 Open the Stapler door on the rear of the Stapler Stacker Continued on next page Clearing Stapler Jams 19 gt 4 To remove the Stapler Cartridge squeeze the green cartridge release handle and pull the Stapler Cartridge out 5 Pull the cartridge lever up 6 Remove the staple that is jammed in the Stapler Cartridge 7 Pushthe cartridge lever down Continued on next page Clearing Stapler Jams 20 DD lt gt 8 Insert the Stapler Cartridge into the Stapler module 9 Push the Stapler Cartridge into place A click means that the Stapler Cartridge is installed properly 10 Close the Stapler door on the rear of the Stapler Stacker 11 Reattach the Stapler Stacker and wait for a solid green status light on the user LED on the device Clearing Stapler Jams 21 lt gt 22 Control Panel Messages for the Device DD The following table explains messages that
7. d through the printer s Control Panel you can print by choosing the type and size of paper from the printer driver or software application Item Values Explanation OPTIO i only appears when an output device IS winstalled Set the value to correspond with the appropriate bin Paper Handling Menu 35 lt gt Regulatory Information For regulatory information see the user guide supplied with your specific HP LaserJet printer Regulatory Information 36 lt gt Service and Support For warranty information see the user guide supplied with your specific HP LaserJet printer For support telephone numbers see the HP Customer Care section of the user guide for your specific HP LaserJet printer Service and Support 37 lt gt
8. een The device is on and ready Flashing Amber The device is not correctly attached to the printer One or more bins are full The device has a paper jam or staple jam or a page needs to be removed from the bins Solid Amber The device is experiencing a hardware malfunction Off The printer is in PowerSave mode Press Go on the printer s Control Panel The device is not receiving power Check the power box connections power cables and C link cable connections Flashing Green The device is in service mode Continued on next page User LED Interpretation lt gt The following graphic shows the location of the user LED on the device User LED Interpretation lt gt Using the Device Selecting the Output Bin The system has several output locations the Standard Output Bin the Face up Bin and the Stacker Bin Stacker Bin Optional Bin 1 dr Standard Output Bin Note Envelopes labels and transparencies are ONLY supported in the Face up Bin Using the Device lt gt Configuring the Device The device attaches to the left side of the los There is a menu in the printer s Control Panel called ATION OF STER where you can change the default offset and default e actions Note The network administrator can limit access to the offset and default stapler actions Offset actions Offset Action No When the Job O
9. ffset mode is off all of the jobs are stacked with no separation Offset Action Yes When the Job Offset mode is on the device automatically separates complete jobs or mopies multiple original prints of a single job Each job or mopy is separated by offsetting LY the jobs from each other Using the Device DD A v Offset actions continued Offset Action Job Separator Using the Device When the Job Separator action is enabled the device automatically separates jobs or mopies Each job or mopy is separated by only offsetting the first page Note This offset action is only available for the HP 3000 sheet Stacker 10 DD lt gt Note The user can select the available stapler action through the printer driver for example 1 staple or 2 staples When selecting any stapler action the jobs or mopies are automatically separated by offsetting the jobs or mopies from each other If the proper printer driver is not used the default stapler action occurs Default stapler actions HP 3000 sheet Stapler Stacker ONLY No Staple If the default action is set to No Staple the job is not stapled Using the Device 11 lt gt Default stapler actions HP 3000 sheet Stapler Stacker ONLY continued Angled Staple Note The illustration shown is for Letter A4 See the printer driver for different paper sizes If the default action is set to An
10. gled Staple the staple is placed in the corner of the document at a 40 degree angle Using the Device 12 lt gt Default stapler actions HP 3000 sheet Stapler Stacker ONLY continued One Staple Two Staples Three If the default action is set to One Staple Two Staples Staples or Six Staples Note The illustration shown is for Letter A4 See the printer driver for different paper sizes Three Staples or Six Staples one job or mopies are stapled with the number of staples indicated from one to six All of the staples are placed parallel to the edge closest to the printer These are predetermined staple positions Note When using the Six Staples option if the paper is narrower than 8 5 in 216 mm the job may have less than six staples Using the Device 13 lt gt Default stapler actions HP 3000 sheet Stapler Stacker ONLY continued Custom Note The illustration shown is for Letter A4 See the printer driver for different paper sizes Using the Device If the default action is set to Custom the network administrator must define the number of staples up to seven and their location The users can select this feature through the printer driver Note Only the network administrator can configure the Custom action through HP JetAdmin lt gt 15 Refilling the Stapler Cartridge HP 3000 sheet Stapler
11. inter Also see the HP LaserJet Printer Family Paper Specification Guide Supported Paper Sizes 32 lt gt 33 Information Menu DD This control panel menu contains printer information pages that give details about the printer and its configuration To print an information page scroll to the desired page and press SELECT Paper Path Test The paper path test can be used to verify that the paper path is working properly or to troubleshoot problems with a type of paper 1 Press MENU repeatedly until i MU appears 2 Press ITEM repeatedly until PRINT Fi F appears 3 Press SELECT to select the paper path test 4 Select the input tray output bin duplexer if available and number of copies using the VALUE key and the SELEcT key After selecting the last option the paper path test automatically starts For the HP 3000 sheet Stapler Stacker To send the output to the Face up Bin select the IH option To send the output to the Stacker Bin select the i 1 option i Continued on next page Information Menu Note When running the paper path test to confirm that the stapler is working correctly make sure that one of the stapler action options has been selected If one has not been selected the job will not be stapled Also make sure that you are selecting and sending more than one copy Information Menu lt gt Paper Handling Menu When paper handling settings are correctly configure
12. might display on the printer s Control Panel Messages are listed in alphabetical order Printer messages Message Description Recommended action A staple jam occurred Clear the staple jam See page 19 for instructions alternates with The external device is initializing No action required or recovering after clearing a jam condition OUTPUT BIN FULL The bin full sensor in the left Empty the Face up Bin alternates with Face up Bin has been reached gt lt Control Panel Messages for the Device Printer messages continued Message Description Recommended action OUTPUT BIN FULL The Stacker Bin is full alternates with Empty the Stacker Bin The Stapler Cartridge has 20 to 50 staples remaining No action required There are no more staples in the Stapler Cartridge Refill the Stapler Cartridge See page 15 for instructions The device is not attached to the printer properly Make sure that there is a proper attachment between the device and the printer and wait for a solid green status light on the user LED on the device Control Panel Messages for the Device 23 lt gt Printer messages continued Message Description Recommended action STER COLL SERUICE A hardware malfunction occurred alternates with in the device Is 1 or 2 and might be 2 or 3 Turn the printer off and turn the printer on If
13. ng the supported paper weights feeding problems and sizes see page 30 Check the cables and connectors between the printer and the device See page 29 for cabling configurations Repeated paper jams between the printer and the device might mean that the printer and device are set up on an uneven floor Level the device See the installation guide for instructions CAUTION Using paper outside HP specifications may cause problems for the printer requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements See the paper specifications in the user guide for your specific HP LaserJet printer Determining System Problems 28 lt gt Cabling Installation Roadmap Determining System Problems NIKITI TNH TRS 29 DD lt gt Supported Paper Sizes Tray Bin or Capacity Paper Stapler Weight Face up Bin Up to 125 sheets Letter ISO A4 landscape Letter 20 Ib bond orientation only A4 80 g m Legal Ledger 11 x 17 in A3 JIS B4 JIS Double Postcard JPostD JIS B5 A5 Executive JIS Exec 8K 16K portrait orientation only Custom Minimum 190 mm length x 98 mm width Maximum 460 mm length x 305 mm width Universal See the user guide for your specific HP LaserJet printer for size specifications Envelopes COM 10 C5 DL Monarch B5 portrait orientation only 16 to 53 Ib bon
14. tapler can staple jobs of 2 to 50 sheets or 5 mm of thickness If the job is thicker than this the job is ejected unstapled The Stacker Bin can hold a maximum of 3 000 sheets depending on the paper s size and weight Determining System Problems 26 lt gt Problems with the device Situation Possible Reason Job was not stapled The job height exceeds the stapling capacity 5 mm HP 3000 sheet Stapler There is a staple jam Stacker only e A single page job was sent to the Stapler it will not be stapled The Stapler ran out of staples Printer does not e Check the power cords see page 29 recognize the device or Check the C link cables see page 29 ine se LED on the e Make sure that the device has been configured in the device is off printer driver If the printer still does not recognize the device contact a dealer or authorized HP service provider See the user guide for your specific HP LaserJet printer for service and support information Device does not Make sure that the power cord is firmly plugged into both power on the device and the power box see page 29 Remove and reconnect the power cord Turn the printer off check all of the C link connections see page 29 and turn the printer on Determining System Problems 27 DD lt gt Problems with the device continued Situation Possible Reason Paper jams and paper Make sure that you are usi
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