HP B4200 User's Manual
Contents
1. For more information on how to use the status monitor refer to the OBIS Service Manual Reboot the computer for the settings to take affect and log on as OBIS B4400 PRINTER INSTALLATION COMPLETE FOR OBIS EAZ0012L02A 01 16 2008 REV A Page 5 of 16 OKI B4400 PRINTER on SIS ANALYZERS with WIN 9X OS Ontario GAS amp HD Virginia SIS PF wRN gt a 10 11 12 13 14 15 16 17 18 19 20 21 NOTE A SEPARATE SHEET METAL DRAWER KIT EAK0226L00A MAY BE REQUIRED WHEN REPLACING AN EXISTING OKIDATA 6E 10E OR 14E PRINTER WITH AN OKI B4400 PRINTER ORDER AND INSTALL THIS KIT FIRST BEFORE CONTINUING THIS KIT IS NOT REQUIRED IF AN OKIDATA B4200 B4250 OR B4400 PRINTER WAS PREVIOUSLY INSTALLED Leave old or defective printer connected at this time Power up the SIS analyzer This next step requires you to gain access to the Windows 95 control panel Select Start gt Settings Printers Right click on the current printer icon Double click on lt Delete gt Click on lt Yes gt to delete the current printer If you are unable to delete the current printer Icon this maybe due to either outstanding print jobs pending that need to be canceled first or you do not have the old printer installed with the printer turned on and plugged into the Parallel port of the computer Remove any other Printer or fax Icons if present by right clicking on their icon and selecting delete The only Icon that should b2. AND THE AC POWER CORD AND THE EXISTING DATA CABLE ARE CONNECTED TO THE OKI B4400 PRINTER ENSURE THE PRINTER IS TURNED ON 1 POSITION Power up the Analyzer using the rear panel Main Power Switch Once the Emissions Software has loaded select PC OPTION and press lt Y gt The analyzer will now boot to the Main Menu of the PC Option Hard Drive Press lt 7 gt to Exit to DOS C prompt should be displayed Place the Printer Utility Disk 3 13926AUSD3 in the PC Option Floppy Drive At the DOS prompt type A SN apPpON and press lt ENTER gt A message indicating 1 file copied should be displayed if not you are not in the correct drive or the floppy disk is bad verify the problem and retry running the snapon batch file Power down the unit Wait 10 seconds after powering down and power up the analyzer Once the Emissions Software has loaded select PC OPTION and press lt Y gt The analyzer will now boot to the Main Menu of the PC Option Hard Drive Select lt Sun Machine gt from the menu Click on lt Continue gt after calibration Select lt Utilities gt from the top menu bar Select lt Tester Setup gt and then select Printer Type Select Laser Jet 4 Close Utilities PRINTER INSTALLATION COMPLETE FOR OKI B4400 PRINTER ON SIS MACHINE ANALYZERS WITH SUN MACHINE SOFTWARE VERSION 3 3 WITH DOS OS EAZ0012L02A 01 16 2008 REV A Page 10 of 16 OKI B4400 PRINTER on MCS 2500
3. Pep Boys oO ON ow A NOTE A SEPARATE SHEET METAL DRAWER KIT EAK0226L10A IS REQUIRED WHEN REPLACING AN EXISTING OKI 6E OKI 10E oR OKI 14E PRINTER wiTH AN OK B4400 PRINTER ORDER AND INSTALL THIS KIT FIRST BEFORE CONTINUING THIS KIT IS NOT REQUIRED IF AN OKIDATA B4200 B4250 OR B4400 PRINTER WAS PREVIOUSLY INSTALLED Remove the defective printer and unplug the AC power supply cord and data cable attached to the back of the printer Unpack the new Oki B4400 printer from the box and follow the Okidata instructions for proper setup of the toner Install the Oki B4400 Printer into the unit Connect the existing data cable and AC Power cable to the Oki B4250 printer Turn on the power switch on the side of the printer NOTE ENSURE THE PRINTER IS TURNED ON 1 POSITION AND CONNECTED TO THE COMPUTER VIA THE PARALLEL PORT CONNECTION Power up the analyzer Click on lt Continue gt after calibration Select lt Utilities gt from the top menu bar Select lt Tester Setup gt and then select Printer Type Select Laser Jet 4 Press lt ESC gt key Select Save to save the new settings PRINTER INSTALLATION COMPLETE FOR OKI B4400 PRINTER ON MCS 2500 PEP BOYS EAZ0012L02A 01 16 2008 REV A Page 11 of 16 OKI B4400 PRINTER on SUN MACHINE ANALYZERS with WIN 9X 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 NOTE A separate sheet metal drawe
4. 2A 01 16 2008 REV A 29 30 31 32 33 34 35 36 37 38 Page 12 of 16 From the A prompt type Snapon and press lt ENTER gt A message indicating 1 file copied should be displayed if not you are not in the correct drive or the floppy disk is bad verify the problem and retry running the snapon batch file Exit the DOS window by typing Xi t at the DOS prompt and press lt ENTER gt To make sure the new settings take effect you will need to reboot your unit Reboot the unit by selecting Start gt Shut down gt Shut down the computer gt Yes Click on Sun Machine Analyzer in the Sun Machine Tool Bar Click on lt Continue gt after calibration Select lt Utilities gt from the top menu bar Select lt Tester Setup gt and then select lt Printer Type gt Select lt Laser Jet 4 gt Close Utilities PRINTER INSTALLATION COMPLETE FOR OKI B4400 PINTER ON SUN MACHINE ANALYZERS WITH WIN 9X OS EAZ0012L02A 01 16 2008 REV A Page 13 of 16 OKI B4400 PRINTER SUN MACHINE ANALYZERS with DOS 6 22 ow Oe OI 10 11 12 13 14 NOTE A separate sheet metal drawer kit EAK0226L10A is required when replacing an existing HP DeskJet OKI 6E OKI 10E or OKI 14E PRINTER with AN Oki B4400 printer Order and install this kit first before continuing THIS KIT IS NOT REQUIRED IF AN OKIDATA B4200 B4250 OR B4400 PRINTER WAS PREVIOUSLY INSTALLED Remove the defective printer and unp
5. 7 18 19 Page 4 of 16 Follow the on screen instructions until the drivers and Status monitor software is completely loaded After the software has been loaded the screen will prompt you to connect the new printer with the power off Don t forget to connect the USB cable to the printer Next turn On the Printer and verify that Window Plug and Play finds new hardware If all goes well the Congratulations your printer has been installed successfully should appear Click on Finish Exit the OKI Printing Solutions window by clicking on the X in the top right hand corner of the window Remove the B4400 Printer CD from the DVD ROM drive and keep it with the unit Next go to Start gt Settings Printers Verify that there is a printer Icon for the B4400 printer and that it has a check mark next to it which indicates that it is the default printer If no check mark is next to the Icon then you will need to right click on the Icon and select it as the default printer Verifying new Okidata B4400 Printer Driver and Status Monitor works 20 21 22 23 24 Right click on the B4400 Printer icon and select Properties Next click on Print Test Page If the printer prints successfully click on OK and exit the Printer and Faxes window The Status Monitor can be accessed by going to Start Programs Okidata gt B4400 Status Monitor Status Monitor and maximizing the Status Monitor window
6. Connect the AC cord to the back of the new printer Turn on the power switch on the side of the printer NOTE ENSURE THE PRINTER IS TURNED ON 1 AND CONNECTED TO THE COMPUTER VIA THE PARALLEL PORT CONNECTION Power up the analyzer While the memory test is being performed press the lt Delete gt key to enter the BIOS Setup Mode When prompted enter the BIOS password F L OY D then press Select Boot Options and press Select First Boot Device then press Select Floppy then press Place the Printer Utility Disk 3 13926AUSD3 into Drive A State Data Drive Press lt F10 gt to Exit and Save Changes then press gt to reboot the system Select the appropriate Printer from the Menu Note For the B4400 printer select the B4200 model Follow the onscreen prompts Upon completion of Driver Installation remove the Printer Utility Disk from Drive A State Data Drive Power down the unit Wait 10 seconds after powering down and power up the analyzer While the memory test is being performed press the lt Delete gt key to enter the BIOS Setup Mode When prompted enter the BIOS password F L OY D then press Select Boot Options and press Select First Boot Device then press Select Hard Disk then press Press lt F10 gt to Exit and Save Changes then press gt to reboot the system PRINTER INSTALLATION COMPLETE FOR OKI B4400 PRINTER ON SIS MACHINE ANALYZERS BAR 97 DOS 6 22 OS FOR NJ PA CA BAR 97 ON
7. EAZ0012L02A Okidata B4400 Snapoam Printer Instruction Eguin ernt 1 of 16 Installation Instructions IT IS RECOMMENDED THAT THIS BE PERFORMED BYA QUALIFIED SNAP ON EQUIPMENT TECHNICIAN INSTALLATION OVERVIEW These instructions are for the installation of an Off the Shelf Oki B4400 printer for all OBIS Analyzers SIS Machine Bar 97 Analyzers Sun Machines and MCS 2500 for Pep Boy units When installing this new printer a Utility Disk will be needed to configure the Oki B4400 printers to work correctly with SIS analyzers amp Sun Machine Analyzers NOTE A SEPARATE SHEET METAL DRAWER KIT EAK0226L00A MAY BE REQUIRED WHEN REPLACING AN EXISTING OKIDATA 6E 10E OR 14E PRINTER WITH AN OKI B4400 PRINTER ORDER AND INSTALL THIS KIT FIRST BEFORE CONTINUING THIS KIT IS NOT REQUIRED IF AN OKIDATA B4200 B4250 OR B4400 PRINTER WAS PREVIOUSLY INSTALLED NOTE THE OKIDATA B4400 PRINTER IS ONLY APPROVED FOR THE FOLLOWING STATE EMISSIONS BELOW OBIS North Carolina OBIS Pennsylvania OBIS Texas Virginia BAR 97 California BAR 97 Texas ASM BAR 97 New Jersey BAR 97 Ontario BAR 97 GAS Ontario BAR 97 HD Pennsylvania BAR 97 PARTS NEEDED FOR INSTALLATION may need to be ordered separately PART NUMBER DESCRIPTION QTY 3 03306A25 Oki B4400 LED Printer 1 3 13926AUSD3 Printer Utility Disk 1 EAZ0012L02A Installation Instructions 1 EAZ0012L02A 01 16 2008 REV A REQUIRED TOOLS e Complete T
8. LY TX EAZ0012L02A 01 16 2008 REV A Page 7 of 16 OKI B4400 PRINTER on SIS with SUN MACHINE Version 3 3 5 0 with WIN 9X OS 1 11 12 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Leave old or defective printer connected at this time Power up the Analyzer using the rear panel Main Power Switch Once the Emissions Software has loaded select PC OPTION and press lt Y gt The analyzer will now boot to the Main Menu of the PC Option Hard Drive Select Sun Machine Analyzer Select Start gt Settings gt Printers Right click on the current printer icon Double click on Delete Click on Yes to delete the current printer If you are unable to delete the current printer Icon this maybe due to either outstanding print jobs pending that need to be canceled first or you do not have the old printer installed with the printer turned on and plugged into the Parallel port of the computer Remove any other Printer or fax Icons if present by right clicking on their icon and selecting delete The only Icon that should be left is the Add printer Icon Remove the defective printer from the unit and leave the data cable and AC power supply cord attached to the unit Unpack the new Oki B4400 printer from the box and follow the Okidata instructions to make sure you insert the toner cartridge correctly Install the Oki B4400 Printer into the SIS Machine Connect the ex
9. al Printer select Next gt Select Have Disk select Next gt Insert Oki B4400 Software CD into the CD DVD ROM Drive Select browse Browse the CD ROM drive to select the following directory path D Drivers Enu Win9x and select Inf file ok2839le and click on lt OK gt Follow any onscreen prompts to complete the loading of the drivers Do not change the Printer Name that is currently listed select lt Yes gt for Make this printer your default printer Follow any onscreen prompts to complete the loading of the software Click on lt Yes gt to print test page Visually inspect the test page for print quality Once the software completes loading the unit will need to reboot for changes to take effect reboot the unit at this time Select Start gt Settings Printers Press the right mouse button over the printer icon for the OKIDATA B4400 printer on the Printers page Select lt Properties gt on the dialog Select the Details tab Select the lt Port Settings gt button Verify that there is no check mark on Spool MS DOS print jobs then select lt OK gt Select the lt OK gt button on the printer properties dialog Close the Printers window by pressing the X in the upper right corner of the window Insert the Printer Utility Disk 3 13926AUSD3 in the floppy drive From the desktop select Start gt Programs gt MS DOS Prompt At the DOS prompt type A and press lt ENTER gt EAZ0012L0
10. e left is the Add printer Icon Remove the defective printer from the unit and leave the data cable and AC power supply cord attached to the unit Unpack the new Oki B4400 printer from the box and follow the Okidata instructions to make sure you insert the toner cartridge correctly Install the Oki B4400 Printer into the SIS Machine Connect the existing data cable and AC Power cable to the Oki B4400 printer Turn on the power switch on the side of the printer NOTE ENSURE THE PRINTER IS TURNED ON 1 POSITION AND CONNECTED TO THE COMPUTER VIA THE PARALLEL PORT CONNECTION NOTE IF WINDOWS PLUG AND PLAY FINDS THE NEW PRINTER CLICK ON CANCEL Double click on the Add Printer Icon select Next gt Select Local Printer select Next gt Select lt Have Disk gt select Next gt Insert Oki B4400 Software CD into the CD DVD ROM Drive Select browse Browse the CD ROM drive to select the following directory path D Drivers Enu Win9x and select Inf file ok2839le and click on lt OK gt Follow any onscreen prompts to complete the loading of the drivers Do not change the Printer Name that is currently listed select lt Yes gt for Make this printer your default printer Follow any onscreen prompts to complete the loading of the software Click on lt Yes gt to print test page Visually inspect the test page for print quality Once the software completes loading the unit will need to reboot for changes to take
11. e of 11 X 8 5 Check the printer for any paper jams Check the installation of the toner cartridge Blank sheets printed Image drum cartridge not properly installed Reinstall image drum cartridge Empty or missing toner cartridge Install new toner cartridge Type 9 toner cartridge 3 03306A26 Entire page prints faintly Empty toner cartridge Pages get fainter when toner is low Install new Type 9 toner cartridge 3 03306A26 Page has gray background Static electricity generally from dry cotton fiber papers causes toner to stick to background Change to approved laser bond or use a humidifier Vertical white streaking or faint areas on page Toner is low and does not distribute properly or the drum is worn out Replace toner cartridge Check drum and replace the Type 9 if necessary 3 03306A27 Bold characters and dark lines are smeared Toner is low Install new Type 9 toner cartridge 3 03306A26 Pages curl excessively Printing on wrong side of paper High humidity Turn paper over in tray Note arrow on paper package Install paper print side down in tray Moisture in paper Improper storage Avoid storing paper in areas of excessive temperature and humidity Recommended operating humidity 20 80 EAZ0012L02A 01 16 2008 REV A Page 16 of 16 Fault Resolution Fuzzy print Dirty LED array Clean LED array The LED array is on the under
12. effect reboot the unit at this time Don t forget to remove the B4400 CD from the CD DVD ROM drive PRINTER INSTALLATION COMPLETE FOR OKI B4400 PRINTER ON SIS MACHINE ANALYZERS BAR 97 WIN 9X OS VIRGINA SIS EAZ0012L02A 01 16 2008 REV A Page 6 of 16 OKI B4400 Printer on SIS BAR 97 DOS 6 22 for NJ PA TX NC CA BAR 97 ONLY 10 11 12 13 14 15 16 17 18 19 NOTE A SEPARATE SHEET METAL DRAWER KIT EAK0226L00A IS REQUIRED WHEN REPLACING AN EXISTING HP DESKJET OKI 6E OKI 10E oR OKI 14E PRINTER wiTH AN OKI B4400 PRINTER ORDER AND INSTALL THIS KIT FIRST BEFORE CONTINUING THIS KIT IS NOT REQUIRED IF AN OKIDATA B4200 B4250 OR B4400 PRINTER WAS PREVIOUSLY INSTALLED For California only Remove the defective printer and the power supply cord attached to the AC adapter on the back of the computer The AC adapter should stay attached to the back of the computer Unpack the new Oki B4400 printer from the box and follow the Okidata instructions for proper setup of the toner For California only Using the AC power cord that comes with the new Oki B4400 printer Connect the AC power cord to the AC adapter on the back of the computer For all other States the AC power supply cord should stay with the unit and should be used to provide AC power to the newly installed printer Install the Oki B4400 Printer into the SIS Machine Connect the existing data cable to the back of the Oki B4400 printer
13. isting data cable and AC Power cable to the Oki B4400 printer Turn on the power switch on the side of the printer NOTE ENSURE THE PRINTER IS TURNED ON 1 POSITION AND CONNECTED TO THE COMPUTER VIA THE PARALLEL PORT CONNECTION NOTE IF WINDOWS PLUG AND PLAY FINDS THE NEW PRINTER CLICK ON CANCEL Select the Add Printer Wizard select Next gt Select Local Printer select Next gt Select Have Disk select Next gt Insert Oki B4400 Software CD into the CD DVD ROM Drive Select browse Browse the CD ROM drive to select the following directory path D Drivers Enu Win9x and select Inf file ok2839le and click on lt OK gt Follow any onscreen prompts to complete the loading of the drivers Do not change the Printer Name that is currently listed select Yes for Make this printer your default printer Follow any onscreen prompts to complete the loading of the software Click on Yes to print test page Visually inspect the test page for print quality Select No for Reboot or Restart the unit Select Start gt Settings Printers Press the right mouse button over the printer icon for the OKIDATA B4400 printer on the Printers page Select lt Properties gt on the dialog Select the Details tab Select the lt Port Settings gt button Verify that there is no check mark on Spool MS DOS print jobs then select OK Select the lt OK gt button on the printer properties dial
14. lug the AC power supply cord and data cable attached to the back of the printer Unpack the new Oki B4400 printer from the box and follow the Okidata instructions for proper setup of the toner cartridge Install the Oki B4400 Printer into the unit Connect the existing data cable and AC Power cable to the Oki B4400 printer Turn on the power switch on the side of the printer NOTE ENSURE THE PRINTER IS TURNED ON 1 POSITION AND CONNECTED TO THE COMPUTER VIA THE PARALLEL PORT CONNECTION Power up the analyzer and when fully booted exit to DOS prompt Insert the Printer Utility Disk 3 13926AUSD3 in the floppy drive At the DOS prompt type A SN apPpON and press lt ENTER gt An message indicating 1 file copied should be displayed if not you are not in the correct drive or the floppy disk is bad verify the problem and retry running the snapon batch file You must reboot unit for changes to take effect Select Sun Machine from the menu Click on Continue after calibration Select lt Utilities gt from the top menu bar Select lt Tester Setup gt and then select lt Printer Type gt Select lt Laser Jet 4 gt Close lt Utilities gt PRINTER INSTALLATION COMPLETE FOR OKI B4400 PINTER ON SUN MACHINE ANALYZERS WITH DOS OS EAZ0012L02A 01 16 2008 REV A Page 14 of 16 OKI B4400 PRINTER INSTALLATION VERIFICATION Printer Power LED is on no blinking or red LED s should be seen Upon Power up
15. nplug the AC cord and USB cable from the defective printer Remove the defective printer Unpack the new Oki B4400 printer from the box and follow the Okidata instructions to make sure you insert the toner cartridge correctly After installing the new printer on top the unit make sure you plug the AC plug and USB cable back into the new printer but leave the power switch in the Off Position Note It is very important to leave the new printer power switch in the Off position until you are instructed to turn it on Insert the B4400 CD that came with the printer into the DVD ROM drive It should automatically come up with an OKI Printing Solutions screen it does not go to Start Run Browse Browse to your DVD ROM drive where the CD is inserted and Double click on Setup exe Click lt OK gt Select your Language Then select the Printers Model number B4400 from the list Next the License Agreement screen appears Select I Agree to the terms Select Install Driver and Status Monitor When the next screen appears click on Local Printer and click on Next Next the Port screen will appear Verify that USB is highlighted and click on Next Next the Printer model and emulation screen will appear Verify that B4400 is highlighted for the printer model and that PCL is highlighted for the printer emulation Click on Next EAZ0012L02A 01 16 2008 REV A 14 15 16 1
16. og Close the Printers window by pressing the lt X gt in the upper right corner of the window Insert the Printer Utility Disk 3 13926AUSD3 in the floppy drive EAZ0012L02A 01 16 2008 REV A 24 25 26 27 28 29 30 31 32 33 34 Page 8 of 16 From the desktop select Start gt Programs gt MS DOS Prompt At the DOS prompt type A Sna pon and press lt ENTER gt A message indicating 1 file copied should be displayed if not you are not in the correct drive or the floppy disk is bad verify the problem and retry running the Snapon batch file Exit the DOS window by typing Xi t at the DOS prompt and press lt ENTER gt Click on Sun Machine Analyzer in the Sun Machine Tool Box Click on lt Continue gt after calibration Select lt Utilities gt from the top menu bar Select lt Tester Setup gt and then select lt Printer Type gt Select Laser Jet 4 Close Utilities To make sure the new settings take effect you will need to reboot your unit Reboot the unit by selecting Start gt Shut down gt Shut down the computer gt Yes PRINTER INSTALLATION COMPLETE FOR OKI B4400 PRINTER ON SIS MACHINE WITH SUN MACHINE SOFTWARE VERSION 3 3 5 0 WITH WIN 9X OS EAZ0012L02A 01 16 2008 REV A Page 9 of 16 OKI B4400 PRINTER on SIS with SUN MACHINE Version 3 3 with DOS OS N Oe ON es ae N 10 11 12 13 14 NOTE MAKE SURE OKI B4400 PRINTER IS INSTALLED
17. ool Kit Page 2 of 16 INSTALLATION INSTRUCTIONS See Table below for analyzer installation instructions All OBIS Analyzers Installing Oki B4400 Printer on OBIS Page 3 Installing Oki B4400 Printer on SIS Machine SIS Machine Analyzers with WIN 9X OS Page 5 Win 95 or Win 98 OS g Ontario GAS and HD VA Installing Oki B4400 Printer on SIS Machine SIS BAR 97 DOS 6 22 for NJ PA TX Analyzers with DOS 6 22 OS BAR 97 Page 6 GABAR STONEN NJ PA TX CA BAR 97 ONLY Phe mitt Installing Oki B4400 Printer on SIS Machine Enaine Analyzer with Sun Machine Software Version 3 3 or 5 0 Page 7 asia with WIN 9X OS Option maltese oul Installing Oki B4400 Printer on SIS Machine pale i with Sun Machine Software Version 3 3 with Page 9 Engine Analyzer DOS OS Option MCS 2500 Pep Boys Installing OKI iii a on MCS 2500 Pep Page 10 Sun Machine Installing Oki B4400 Printer on Sun Machine Page 11 Win 95 or Win 98 OS Analyzers with WIN 9X OS g Sun Machine Installing Oki B4400 Printer on Sun Machine Page 13 DOS OS Analyzers with DOS 6 22 OS g All Analyzers Printer Installation Verification Page 14 All Analyzers Printer Troubleshooting Page 15 EAZ0012L02A 01 16 2008 REV A Page 3 of 16 INSTALLING OKI B4400 PRINTER on OBIS Removing old Printer Icons Leave old or defective Printer Installed and turned on during this next part Turn computer on and log in as PC Do not enter in a pass
18. r kit EAK0226L10A is required when replacing an existing HP DeskJet OKI 6E OKI 10E or OKI 14E PRINTER with AN Oki B4400 printer Order and install this kit first before continuing THIS KIT IS NOT REQUIRED IF AN OKIDATA B4200 B4250 OR B4400 PRINTER WAS PREVIOUSLY INSTALLED Leave old or defective printer connected at this time Power up the Sun Machine analyzer Select Start gt Settings Printers Right click on the current printer icon Double click on Delete Click on Yes to delete the current printer If you are unable to delete the current printer Icon this maybe due to either outstanding print jobs pending that need to be canceled first or you do not have the old printer installed with the printer turned on and plugged into the Parallel port of the computer Remove any other Printer or fax Icons if present by right clicking on their icon and selecting delete The only Icon that should be left is the Add printer Icon Remove the defective printer from the unit and leave the data cable and AC power supply cord attached to the unit Unpack the new Oki B4400 printer from the box and follow the Okidata instructions to make sure you insert the toner cartridge correctly Install the Oki B4400 Printer into the Sun Machine Connect the existing data cable and AC Power cable to the Oki B4400 printer Turn on the power switch on the side of the printer Select the Add Printer Wizard select Next gt Select Loc
19. side of the printer cover Wipe it gently with the cleaning pad that is included in the toner cartridge kit You can also use a clean soft cloth with a small amount of rubbing alcohol on it Printer does not print when Print Screen function is used in Utility Programs i e SIS Test UB Test Reinstall Printer driver using the Printer Utility Disk Printer does not print VIR or reports in Fix The Car Utility Reinstall Bar 97 Emissions Software Full Install and select PCL Printer when prompted In Fix The Car Utility confirm that the correct printer is selected for the Printer Setup selection EAZ0012L02A 01 16 2008 REV A
20. the printer should initialize Test Page should be printed with no errors Perform Print Screen Test after installation is complete to verify the proper operation on the printer EAZ0012L02A 01 16 2008 REV A Page 15 of 16 PRINTER INSTALLATION TROUBLESHOOTING Fault Resolution No Printer Power LED On Check AC Cord Connection from the Source to the Printer Printer does not print No Error LEDS Check data printer cable or USB connection from the computer to the printer Unplug and plug it back again Turn printer power off wait for 10 seconds and turn power on If using a Windows OS verify that the Oki B4400 driver is the only printer driver installed and that it is set as the default printer If no drivers are installed refer back to the installation instructions in this document If installed on an OBIS unit and the printer will still not print a test page Left click on the B4400 printer icon and go to properties and then to the Ports tab Verify that there is only one USB port listed If more then one is listed select the other USB port and click on OK and try printing a Test page again Blinking Orange Error LED Check data printer cable or USB connection from the computer to the printer Unplug and plug it back again Turn printer power off wait for 10 seconds and turn power on Check the Paper tray for paper Check the Paper tray for correct paper size setup should be set to paper siz
21. word Click on lt Yes gt to delete the current printer Click on lt OK gt to confirm deletion 1 2 3 Select Start gt Settings Printers Right click on the current printer icon Click on lt Delete gt 4 5 If you are unable to delete the current printer Icon this maybe due to either outstanding print jobs pending that need to be canceled first or you do not have the printer installed with the printer turned on and plugged into the USB port 6 Remove any other Printer or fax Icons if present by right clicking on their icon and selecting delete 7 The only Icon that should be left is the Add printer Icon Uninstalling older versions of Okidata Status Monitor software 1 oe ON In order for the new printer to install correctly you need to remove any old OKI software from the computer Go to Start Settings Control Panel Double click on Add Remove Programs Scroll down the list of software until you get to the OKI XXXX program Click on Change Remove It will ask you if you want to confirm file deletion Click on Yes and it will uninstall Click on lt OK gt when completed Do not reboot the computer at this time Remove any other OKI XXXxX printer software the same way Do not reboot the computer at this time Close the Add Remove Programs window by clicking on the X in the upper right hand corner of the window Installing the new Okidata B4400 Printer Driver and Status Monitor 10 11 12 13 U
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