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HP A1354A User's Manual

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1. AK ORO H DE KU 73 Scheduled Shutdowns Tags un nee tr bia KE Kan LL AM 74 aeneo IUTTP 75 Deom 76 CONTENTS MENUS 77 Info amp Updates menu 000 000111100000 77 HP UPS Managemen Madule Service Manu siuaeiaer ciu march ck vanobop Den zuob cr GE ERO DC DRM f 78 HP UPS Management Module Service Menu overview iius ia id Ree NR RR RIA DUE 78 Accessing ihe Service Men oibus Denia xit eser dimit uid 78 Telnet acac Seana erg a 78 Terminal e E E mao PCM 79 79 Navigating Ing 8 i rere ee ety 79 Service cui PM M 80 HP UPS Management Module Configuration tees du nie 80 UPS Monitor 80 Network Configuration SUDRBHRU s is etra e DID
2. bcd 90 FTP error messages appear when connecting through Linux ise dete sonet puce i sea 90 Flash update fails over a serial connection eene 90 HP SIM lists a discovered UPS as Unmanaged in the System Type column 22 2 7 90 HPFlash does not install image Bii on Pentium IE ui ehe genae ta 91 Initiate Battery Test Command Has Been Sent message not 2 2 2 91 Input frequency shows zero recede cer Ce o ede e cou dt dax taa E e eda el ab dad 91 InstallShield error code 6001 appears during 91 lived IP address d dese bebe biased E E n ecu qoin O ld MN 92 links in traps and emails do not work correctly Tor Lift corr ri Par dre p VR i 92 linux agent does not execute on Red Hoat 5 GRADA RR QR ERR DU Rin UR AUR V Ru 92 battery warning is displayed sois arp AR ERRARE DEBA NIUUU RN TUM T M teen 92 Manual Load Dumped alarm not Working dela Ha cin aM aui lens 92 Messages from the Messenger Service are not displayed in Japanese 2 92 Network attached UPS not discovered oni d rc rU ecu d afi acme
3. 44 Secure session for Mozilla or SeaMonkey sss eene nne eene enne nn 44 Establishing a secure session for Firefox eese e eoi E ares A nasa 45 Navigating the webunteHlaee REM INN IDEM IN M REI IM 45 Here dub tetendit Dua denti ps OUR MI OUR VE M oa e 46 e MI MNT 46 PIT aem e eres 48 Identification MENU RN PER NS 49 Parameters ritn EET 51 Manual Control MENU I 53 Inge abu 54 Event log MENU eneon EEUU 54 Application Log Ra GENRE TTE DIET TOT 56 Setup la De e 57 MyeeseiliSu 57 User Accounts 58 Fabi 59 Network Management 1 60 Event Notifications Ru uo SEESE Enna 64 Attached Devices menu uu certo thao riae ERR REFERRE ER MERE ERES FERE HE 67 Power Fail MENU e sadip datei vede br NL nd Ma oii ici i mb I Mal eas 71 Shutdown Events menu su
4. HP UPS Management Module web interface 62 To configure SNMP managers 1 Enable the SNMP manager configuration for up to five servers 2 Enter the IP address for each SNMP manager in the IP Address field NOTE SNMP managers cannot communicate with the management module until the IP address is entered on the SNMP Managers screen Enter the Read community string for each SNMP manager Enter the Write community string for each SNMP manager Configure the access type for each SNMP manager RO Read Only o RW Read Write 6 Doone of the following o Click Save Settings to save the information o Click Undo Changes to undo the changes o Click Help to view online help Remote Access tab This screen enables administrators to enter information for remote access to the management module Network Management SL Rt acs Web Comnection Setting Control Web Access C Disable HTTP Port Enable po 1 80 HTTPS Port C Enable us Defaut 443 SSL Key Telnet Connection Setting Control Value Telnet Access C Disable Telnet Port 6 Enable ps Defout 23 Automatically sign out user after 6 Enable Disable Minutes of Inactivity Number of Sign in retries allowed Enable Disable Lockout Time 10 Minutes File Upload Setting Control Value FTP Fila Upload Enable Disable 1 Configure web access by doing one of the following o
5. 21 Launching a terminal EPOR PE 21 Configuring the management module for remote access Ub 22 MES o gs o nr 23 Installing the HP UPS Power Protection 26 Installation Verve Wx 26 Installing the agent on Windows operating systems 1 ee eene 26 Installing the agent using the GUI nemen 27 Installing the agent using the silent installation 31 Reconfiguring the agent on Windows operating systems eee nnne 32 Installing the agent on Linux operating 5 5 eere 33 Installing the agent using the installation script dd Installing the agent using the silent installation method 34 Installing the agent SLES 105 uisi eR MEER Y FREE 35 Installing the agent on an Itanium system 2 36 Reconfiguring the agent on Linux operating em eene 36 Installing the agent on HP UX operating systems 2 2 8
6. t 81 System Configuration SUDRERU perc BRNO or RR 84 User Acco nts SUDIIGPU ca da erated RM dels 85 NON EEE O RHEINE HN ITIN O T A 87 ASCII character sequence Esc Shift 9 directs all serial communication to the iLO port for the HP ProLiant DL380 ec Mm ELTE 87 Contents 4 Agent does not install RH IONS eio o Leones eon Piel v n cse 87 Attached device communication errors 2 0 87 Attached device did not shut down gracefully seen eene 87 Battery Testdid not FUIT sert ii iE UH EET id 88 Browser does not display the web interface for an installed management 2 88 Browser incorrectly displays English or Japanese characters 88 cHe eiO see e tetur sse N n isses Pel 89 Email notifications are not received from an HP UX server eee ener 89 Error LED illuminates tls MSS eise tar CIR sant Sede ieu lut FU Ms SOUS CEN Pr UMS 89 Event notification messages do not appear on console screen 90 Event notifications are not being
7. NTP Update Frequency pes Deteut 24 Manual Date and Time Date 582006 or Time 818 55 Dato Formal Oona Daylight Saving Time Autonetically achust for dayioht saving time Ope Start Muni Api E veek First pay Sunday X meme 0200 HH mm End Month october week leet E ooy eee x we 200 quoe Time Offset 1 Hour Y SC Other Information MAC Address ba be ca fe ba be To configure the network settings Select a radio button to enable or disable BOOTP By default BOOTP is enabled Change the IP address of the management module Change the network mask of the management module Change the default gateway of the management module Select a radio button to set the date and time manually or enable NTP If you enabled NTP in step 5 a Enter the IP address of the primary NTP server b Enter the IP address of the secondary NTP server oF ge de c HP UPS Management Module web interface 59 c Select the time zone from the dropdown box d Enter the number of hours that should pass between each date and time update If you enabled manual date and time in step 5 a Enter the date b Enter the time c Select the date format from the dropdown box Select the Disable radio button if daylight saving time should not be reflected in the time on the management module Or Select the Enable radio button to configure t
8. ua V ame aaa eR 92 pl Rn 93 Non admin users cannot log in through IBI 93 Orn 93 93 Or Buck d d dM N 93 Operating system firewall prevents management module functionality ee 93 vero alls sis Dd M PD dM dE eee 93 RECEIVING Ci security error EUER 94 Redundant status error displays on the Attached Devices screen for a nonredundant configuration 94 Redundant UPS Salus ccs cues onsets ae tee M n OR DM NE 94 SLES TO agent does riot autostart alter power fail or reboot rere erret nere VERE YEN 95 Servers running Windows Server 2003 do naf estaria err Supe 95 Shutdowns not functioning when Any Server is configured a redundant 95 Silent install did not execute successfully eene nennen eene ener 95 Task Bar menu does not clear OG PEE HAIR PEEL IN PI MN EB BM dM es 96 UPS Power Protection Agent does not display a shutdown warning message in SLES operating systems 96
9. 110 Optional power monitoring using 5 22 2 111 SNMP monitori Ngesam 111 Me TRI NN 112 Updating the firmware 112 kadindan us AUR eter AO 113 Configuring the software for redundar y 113 ICD e eit aa MM MR 119 Using the HP UPS Management Upgrade sei io hn epe Rte EE a cenare Mech 115 Re MEC eT MER da UR ERR E A 116 ee err E MEAN T E E M IM M mtr Mer M ree M ARM HEN ee rer ere ert 118 Contents 6 Overview Introduction The HP UPS Management Module enables you to monitor manage and control power environments of up to five devices through the serial connectors located on the front of the management module Multiple devices can monitor the UPS over the network connection The management module can be configured to send alert traps to HP Systems Insight Manager and other SNMP management programs or used as a stand alone management system For configuration and status monitoring the management module includes e UPS Manag
10. pc TH PN 100 Class NEST RRRRRRRRRRRRREMMMEEEMMMMMMMEMMMMMMMMMMMMMMMMMMMM 100 Class 4 4 00002 002000000000000000000000 100 Declaration of conformity for products marked with the FCC logo United States 101 Modifi caions MER IND A 101 Canadian notice Avis GCanadien sie d I reU 101 European Union regulatory notice osse a Ry Up DU tet sesame 102 Japanese Notice enee ERE REESE Ld te oe lead aude LAM IRE 103 EUER 103 Aen me sen DIM IM ene NRC CON ee Tae N eee ees 104 Ulis av sete ga 104 Stems Manager integroimaan e e rea AEO aa inia 107 Ob Spur eb 107 Discovering the management iade o esu cien t EIER ADECUADA 108 Configuring HP SIM to receive traps ox osea posue ti aperi x batter Mo I MERE TE 108 Configuring the management module to send traps to HP 5 109 DON EE E 110 Security considerations OVERVIEW ete ee ee e eee
11. 36 Installing the agent locally or remotely using the Installation Script 37 Installing the agent locally or remotely using the SAM 2 37 Installing the agent using the silent installation 2 38 Reconfiguring the agent on HP UX operating systems sss eene eere 39 Uninstalling components from Windows systems 1 39 Uninstalling components from Linux Systenis EU IU Eph ed IRSE PRU 39 Contents 3 Uninstalling components from HP UX systems ines i delugex sese 39 HP UPS Management Module web 1 1 000 22 6000000 eene 41 HP UPS Management Module web interface overview 1 eee emen 41 Accessing the web interface 41 Web RO WISER Hm 41 GON m JH ee 42 Signing in to the 6 55 nb Ip 42 Browser security clert cccccccccsccecessseeeceseeeecsseeeeeceseeeeeeesseeeecesseeeeseeseeeeeeseseeescssseeeeesseeeeeesenseeeesenseeeeen eas 43 Establishing a secure session for Internet Explorer
12. voteos 122v fremercy Voteae nav Otot Freauency Outou Source Utility Power Click Overview in the left navigation frame to display the Overview screen This screen displays overall views of the UPS status NOTE Depending on the specific UPS model this screen will vary HP UPS Management Module web interface 46 The following example is for a single module UPS Overview Run Time Remaining 83 Min Battery Capacity 100 Battery Installed Date 01 01 2005 Votsae 122v Q Frequency 60 He Output Votsae 118v Output Frequency 60 Hz Output Source Utility Power The following example is for a parallel UPS Battery Input and Output information is displayed on the right side of the screen A status icon indicates the current status of each parameter ln Parameter status IV es o bw HP UPS Management Module web interface 47 Input Output and Load is displayed graphically on the left side of the screen The color on each meter represents the current state of the UPS Gb mm SSS md Click Help to view online help Alarms menu Click Alarms in the left navigation frame to display the Alarms screen This screen displays the alarms for the UPS The alarms are listed in alphabetical order Each entry includes a description and the date and time at which the alarm most recently occurred The following examp
13. e Verify that no other software or processes are accessing the communications port to which the UPS is attached e Verify that you are using the communications cable that came with the UPS e Verily that resources for the selected communications port such as I O port or IRQ are not shared with other devices different communications port Unable to edit devices using telnet Action To edit a device using telnet you must delete the device and then recreate the device Devices can be edited using the HP UPS Management Module web interface Unable to locate the INI files for a silent install Possible Cause The DevManBE ini file is automatically created in the top level program directory Action e For Windows if installed to the default location the file is located at Program Files HP UPS Power Protection Agent Troubleshooting 96 e For Linux the file can be found at usr local DevMan e For HP UX the file can be found at opt DevMan Unable to obtain a valid network address error message displays Possible Cause management module is unable to connect to the BOOTP server MAC address for the management module is not in the BOOTP server e duplicate IP address on the network is detected Action 1 Be sure that a BOOTP server is on the network 2 Be sure that the MAC address for the management module is in the BOOTP server 3 sure that the IP address is valid and n
14. console screen Adion If you are using SLES 9 upgrade the KDE or use a different desktop such as GNOME Event notifications are not being sent Action While email and SNMP trap notifications must be set up on their respective screens notifications must also be enabled per event on the Event Notifications screen Event Notifications menu on page 64 FTP error messages appear when connecting through Linux Symptom When connecting to FTP through Linux error messages about bad commands appear Action The user can log in although the error messages appear Flash update fails over a serial connection Adion Disable any serial port being configured during the flash update such as iLO or use an FTP connection HP SIM lists a discovered UPS as Unmanaged in the System Type column Action 1 Delete the discovered UPS from HP SIM 2 Using the management module web interface add the HP SIM server as a Manager on the SNMP Managers tab on page 62 3 Rediscover the UPS in HP SIM Troubleshooting 90 HPFlash does not install image bin on a Pentium Ill Symptom The image bin file is not installed on a Pentium Ill during a serial upgrade Possible Cause The minimum hardware requirement for HPFlash is Pentium 4 Adion Be sure that the hardware meets the minimum HPFlash requirements Initiate Battery Test Command Has Been Sent message not displayed Adion View the results of the battery test on the Application Log s
15. 115200 o Data bits 8 o Parity None o Stop bits 1 o Flow control None Contiguring the management module for remote access L Be sure that you have connected the network cable Connecting the network cable on page 20 to the management module Be sure that you have connected the configuration cable Connecting the configuration cable on page 21 to the management module and the host computer with an open terminal emulation session Press the Reset button on the management module front panel Fete OZA 8 8 3 9 P N AF401A Config Pass Thru On the terminal emulation session screen running on the host computer the POST executes and the following prompt appears Press any key in 5 seconds to enter Service menu Press a key to enter the HP UPS Management Module Service Menu Installing the HP UPS Management Module 22 Use the HP UPS Management Module Service Menu to configure the minimum settings required to access the management module remotely using telnet or the web interface You can configure other settings using this utility in conjunction with a terminal emulation program or a telnet connection NOTE If your network is configured with a BOOTP server the network settings are automatically assigned Verify and note the assigned values 5 f your network is not configured with a BOOTP server a On the Main menu enter
16. Agent status Management Management Server 1 status Server 2 status m 5 4 Management Server 1 UPS is battery power and redundant power is Management Server 1 UPS has shut down and redundant communication is Management Server 1 UPS has lost communication and redundant communication is lost Troubleshooting 94 Agent status Management Management Server 1 status Server 2 status Two UPSs are on battery power and redundant power is lost Two Two UPSs have shutdown Two UPSs have shutdown shut down SLES 10 agent does not autostart after power fail or reboot Action Follow the instructions for installing the agent on SLES 10 on page 35 Servers running Windows Server 2003 do not restart Symptom Servers running Windows Server 2003 do not restart upon power restoration following a power fail shutdown Possible Cause This is a known Windows Server 2003 behavior on some servers Action Refer to the Microsoft Knowledge Base article 819760 Shutdowns not functioning when Any Server is contigured in a redundant configuration Action Reconfigure the management server information on the agent 1 Open the agent configuration program for your operating system o Windows Reconfiguring the agent on Windows operating systems on page 32 o linux Reconfiguring the agent on Linux operating systems on page 36 o HP UX Reconfiguring the agent on HP UX operating systems on page 39 Ente
17. SetupRA o If downloading the software from the HP website http www hp com go rackandpower follow the instructions on the website to unpack the files Locate the installation script SetupRA Execute the following script SetupRA The script installs the agent and requests information to configure the application Default values or valid options are shown in brackets following each prompt To accept the EULA enter yes The script displays Please enter a server to allow connections from Enter the IP address of the management module or the path to the serial device This configuration ensures that only that particular management module executes commands and operating system shutdowns on the computer running the agent The script displays Please enter a second server to allow connections from Enter the IP address of a second management module or the path to the second serial device for redundant communication 27 IMPORTANT If you are configuring redundant management modules do not enter an asterisk to allow any server to connect to the management module If you do not want to configure a second connection enter None Installing the agent locally or remotely using the SAM method qe sw due IE ES AC ES e From a remote machine enter sam at the command line prompt Click Software Management Click Install Software to Local Host Change the Source Depot Path to a fully qualified path and depot nam
18. i LICENSEE DOES 50 WITH THE INTENT TO ELECTRONICALLY EXECLITE THIS AGREEMENT AND 1 LICENSEE AGREES TO BE BOUND BY AND COMPLY WITH THE FOLLOWING TERMS AND CONDITIONS INCLUDING THE AS IS WARRANTY STATEMENT AS WELL AS ANY TERMS AND CONDITIONS CONTAINED IN THE ANCILLARY TXT FILE WITHIN THIS DOCUMENT E oui C m not accept the terms of the license en Installshield lt Back Cancel The Customer Information screen appears 6 Enter your customer information and then click Next HP UPS Power Protection Agent 4 5 InstallShield Wizard Customer Information Please enter your information Please enter your name and the name of the company For which you work User Name User Company Name HP Installshield lt Back Cancel The Choose Destination Location screen appears Installing the HP UPS Power Protection Agent 28 7 Click Next to install the agent in the default folder that is displayed To specify a different folder click Change navigate to the appropriate folder and then click Next HP UPS Power Protection Agent 4 5 InstallShield Wizard Choose D estination Location Select folder where setup will install files e Install HP UPS Power Protection Agent 4 5 to C Program Files HPSUPS Power Protection Agent InstallShield Cancel The Ready to Install the Program
19. links to help topics Contents Bl Home Tab Overview Alarms Kentification Parameters Manual Control Bl Logs Tab Event Log Application Log E setup Tab My Account User Accounts Network Network Management System information Trap Receivers SNMP Managers Remote Access Event Notifications Events Emai Setup SNMP Traps Attached Devices Bl Power Fail Power Fai Basic Power Fal Advanced Shutdown Events Scheduled Shutdowns Info amp Updates menu Click Info amp Updates in the left navigation frame to open the HP website HP UPS Management Module web interface 77 HP UPS Management Module Service Menu HP UPS Management Module Service Menu OVerview The HP UPS Management Module Service Menu provides an alternative limited interface to the management module when the web interface is disabled or not preferred The menu structure textually displays various measurements and warning and alarm messages from the management module Also system values and power fail settings can be configured through the Service Menu and sent to the management module NOTE All status information and configuration parameters included in the HP UPS Management Module Service Menu are available using the HP UPS Management Module web interface on page 41 Accessing the Service Menu You can access the Service Menu e Remotely through a telnet session on page 78 e Locally through a terminal emulation session on page 79 using an av
20. A message appears asking for verification of the root store f Click Yes e Proceed without importing the certificate by clicking Yes at the Security Alert window You continue to receive the Security Alert each time you log in until you import the certificate Your data is still encrypted Exit and import the certificate into your browser from a file provided by the administrator a Click No at the Security Alert window b Obtain an exported certificate file from the administrator NOTE If using Internet Explorer you can manually import the file into the browser by clicking Tools gt Internet Options gt Content gt Certificates gt Import Secure session for Mozilla or SeaMonkey The first time you browse to the management module the Secure Session screen appears To ensure a secure connection verify that you are browsing to the desired management module 1 Click Examine Certificate 2 Verify that the name in the Issued To field is the name or IP address of your management module HP UPS Management Module web interface 44 3 Perform any other steps necessary to verify the identity of the management module 4 After verifying the management module do one of the following a Click either Accept this certificate permanently or Accept this certificate temporarily for this session b Click OK NOTE If using Mozilla or SeaMonkey you can manually import the file into the browser by clicking Edit gt Preferences gt Privac
21. click the Email checkbox and the SNMP Trap checkbox at the top of each column 2 For each email and SNMP trap enabled enter the number of minutes that should pass between the occurrence of an alert condition and the sending of the notification NOTE If the event clears before the delay time has expired then the event notification is not sent 3 Doone ofthe following o Click Save Settings to save the information o Click Undo Changes to undo the changes o Click Help to view online help HP UPS Management Module web interface 65 Email Setup tab This screen enables administrators to configure email event notifications Event Notifications Eo Email Server Setup Address Email Server Address From Address com Il mm mmm m m mm m J To configure the email notifications 1 Enter the mail server IP address in the Email Server Address field 2 Enter the email address that messages are marked as being sent from in the From Address field 3 Select the Enable Account checkbox and enter up to 10 email addresses in the Email Address field The addresses should correspond to the persons who should receive email notifications of events that occur 4 Doone of the following o Click Save Settings to save the information o Click Undo Changes to undo the changes o Click Help to view online help 5 Click Send Test Email to send a te
22. manually 2 Change Time Enables you to enter or change the time manually Previous Menu Returns to the previous menu Daylight Saving Changes submenu Enable Disable Daylight Enables you to enable or disable daylight Saving Time saving time Change Time Offset Enables you to configure the amount of time the clock should change for daylight saving time in your region 3 Change Daylight Saving Time Enables you to configure the day and time that Start daylight saving should start Change Daylight Saving Time Enables you to configure the day and time that End daylight saving should end Previous Menu Returns to the previous menu User Accounts submenu Gees 4 Change User Name Enables you to change a user login name Change Password Enables you to change a user login password HP UPS Management Module Service Menu 85 Administrator Privilege Enables you to designate a user as an administrator Previous Menu Returns to the previous menu HP UPS Management Module Service Menu 86 Troubleshooting ASCII character sequence Esc Shitt 9 directs all serial communication to the iLO port for the HP ProLiant DL380 G4 Action Disable iLO Agent does not install on RH Itanium Action 1 Install the 1a32 file for your operating system from the supplementary disc 2 Install the appropriate library files for your operating system from the compact layer in the following order a Install the glib
23. 1 at the prompt to open Module Configuration submenu b Enter 2 at the prompt to enter the Network Configuration submenu c Enter 1 at the prompt to enter the Network Settings submenu 6 From this menu change the mode used to acquire a network IP address to Static IP You can also change the IP address subnet mask and default gateway of the HP UPS Management Module 7 Configure web access a On Network Configuration submenu enter 3 at the prompt to open the Web Access submenu b Use the submenu options to select HTTP default or HTTPS and configure the associated port The default port for HTTP is port 80 and the default port for HTTPS is port 443 8 Configure telnet access a On Network Configuration submenu enter 2 at the prompt to open the Remote Console submenu b Use the submenu options to configure the telnet port The default port is port 23 9 Enter 0 at the prompt until you have returned to the Main menu 10 Enter s at the prompt to save the changes and restart the management module 11 Enter 2 at the prompt to close the configuration utility Connecting devices NOTE The management module ships with one DB 9 to RJ 45 adapter for management module configuration Five additional adapters for connecting serial devices are available for purchase in the adapter kit part number 402 1 Connect a DB 9 to RJ 45 adapter to a serial connector on the device Installing the HP UPS Management Mod
24. 1386 1 2 1386 1 2 1386 3 Install the agent using the Linux installation script Installing the agent using the installation script on page 33 Or Install the agent using the Linux silent installation method Installing the agent using the silent installation method on page 34 Reconfiguring the agent on Linux operating systems To configure the management module IP address or serial path for Red Hat Linux run etc rc d init d DevMan setup To configure the management module IP address or serial path for SUSE Linux Enterprise Server run etc init d DevMan setup Installing the agent on HP UX operating systems The UPS Power Protection Agent can be installed using an installation script SAM or silent installation option on any supported HP UX operating system 27 IMPORTANT To ensure your system has the minimum requirements needed to run the agent see UPS Power Protection Agent requirements HP UPS Power Protection Agent requirements on page 8 Installing the HP UPS Power Protection Agent 36 Installing the agent locally or remotely using the Installation Script method 1 The agent can be installed two ways o If installing the software from the HP Infrastructure Management Pack CD insert the CD into the CD ROM drive of the computer From the console or a terminal window go to the HP UPS Power Protection Agent HP UX Agent subdirectory Execute the following installation script
25. 144 V v Low Voltage Transfer Point 80V Parameter The following example is for a parallel UPS Battery Severity o El 208 Configuration Severity Descripeon Voltage Tramster Port o Low 4 Transfer Poet Tas V UPS Temperature 1629 Desc npeton Geren Correct 45 Correct C Pout Frequency eon Voitage pE Si HP UPS Management Module web interface 52 Click the UPS tabs to view detailed information for each of the sub units in the parallel system The parallel system can contain up to six sub units Parameters 4 ws uss Tues ures se Banery Seventy Descrip on Value Battery Cacacty ne Battery instalec Date 060002007 1 o Battery Status Normal o Battery ziv Run Tere Remarng 208 Conta tiom Severity Desenphon Value Voltage Transfer Pont 23 Low Votagt Treaster Point sy Enver onment Severity Value UPS Temperature 99 27 Severity Descripbon Value o pst Current Current 8 input Current C 6A Frequeecy 60 Hz Voltage AD 6 m gt Click Help to view online help Manual Control
26. Linux 39 uninstalling components Windows 39 updating the firmware 112 UPS alarms 104 UPS Monitor submenu 80 User Accounts menu 58 User Accounts submenu 85 W Web Access submenu 82 web interface requirements 15 web interface accessing the management module 41 web interface logging 42 web interface overview 41 web interface using and navigating 45 Windows installing the agent 26 Windows reconfiguring components 32 Windows uninstalling components 39 Index 120
27. Manager integration 109 Security considerations Security considerations overview The management module implements strict security for two important reasons The module manages devices that have the potential to perform operations that are sensitive and destructive The management module has browser accessibility To better ensure the security of the management module and the devices it manages consider the following topics in accordance with your organization s security policies and the environment in which the module will operate Remote access to the management module requires a user account Logging in requires the use of a user name and password which should be kept properly secured Each account can be given different access levels providing different capabilities Ensure that the appropriate access level is granted to users Browsing to the management module can be done using SSL which encrypts the data between the browser and management module The module is supported by a 128 bit encryption level SSL also provides authentication of the management module by means of its digital certificate Securely importing this certificate must be done to ensure the identification of the management module Use a custom SSL certificate that is certified by a third party SSL authority Use non standard ports for the management module web interface Disable telnet if remote configuration is not used Disable the web interface if the w
28. P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 e 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact us by mail or telephone Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 e 1 281 514 3333 To identify this product refer to the part series or model number found on the product Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Canadian notice Avis Canadien Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Regulatory compliance notices 101 Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union regulatory notice This product complies with the following EU Directives e Voltage Directive 2006 95 EC e EMC Directive 2004 108 EC Compliance with these directives
29. Select Disable to disable web access o Enable HTTP Port and enter the port number to use HTTP o Enable HTTPS Port and enter the port number to use HTTPS HP UPS Management Module web interface 63 o Upload the SSL certificate i Open the SSL certificate file with a text editor ii Select all content iii Copy the selected content iv Paste the copied text to the SSL Key field NOTE If you enable HTTPS the management module also uses the HTTP port to pass non sensitive information Be sure that both ports are open 2 Configure telnet access by doing one of the following o Select Disable to disable telnet access o Enable Telnet Port and enter the port number to use telnet 3 Configure the session management settings a optional Enable automatic signout and enter the number of minutes the management module should wait before terminating an inactive session b optional Enable retries allowed enter the number of times a user can unsuccessfully log in to the management module before the account is locked and enter the number of minutes to wait between an unsuccessful login and a new login attempt 4 Enable FTP file upload to allow firmware and configuration upgrades Do one of the following o Click Save Settings to save the information o Click Undo Changes to undo the changes o Click Help to view online help Event Notifications menu Click Event Notifications in the left navigation frame to access the Event No
30. This menu only appears when accessing the management module using a terminal emulation program Module Configuration Opens the HP UPS Management Module Configuration Utility on page 80 2 UPS Pass through Bypasses the management module and allows direct communication with the UPS 3 Exit Exits the Service menu and resets the management module HP UPS Management Module Configuration Utility UPS Monitor Displays UPS status information 2 Network Configuration Enables network configuration for the management module 3 System Configuration Enables you to set the date time and daylight saving time parameters 4 User Accounts Enables you select an entry to set up and configure user accounts 5 Save New Changes Saves changes and resets the management Restart module r Restore Configuration to Restores parameters to default settings Manvfacturer Settings UPS Monitor submenu UPS Alarms Displays active UPS alarms UPS Meters Displays UPS input and output parameter data 3 Battery Displays battery data battery status and the Battery submenu Power Protection Displays the Power Protection submenu HP UPS Management Module Service Menu 80 Battery submenu Battery Installed Date Enables you to enter the date the UPS battery was installed Run Battery Test Runs a UPS battery test Power Protection submenu Displays general power status Shutdown Settings for Enables you to configure the shutdown settings Pro
31. Unableto discover UPS MM 96 Unable to edit devices using Telnph e X ERR AIAX UR Er e e REPE A a RII 96 Unable to locate the files for a silent install 96 Unable to obtain a valid network address error message displays 02 2 97 Unable to reboot the Wig Clea uas ss rec ih dn EAR ERREUR DUKE A HERR PRX REEF t 97 Unable to set event delays using telnet sse emere eene ener ener 97 Unable to start the HP UPS Power Protection Agent for Linux sess nee rennen 97 Unexpected problems occur with the web interface and Service menu 98 CITIES SH NRI EDT om 98 When resetting or powering on the management module the browser does not display the web interface 98 Lee id tease RE 99 Belore you conlact HP Susie 99 5 HP 99 RIS D 100 Regulatory compliance identification numbers 100 Federal Communications Commission Dalle RII era ON ERR UE 100
32. b bP 2 Trap Receiver 3 tna A b b b pb Enable Disable p oP p p L Enable Disable bp b pP p 2 Trap Receiver C Enable Disable b p b hb 2 Trap Receiver 87 C Dust Pp BP RP pp pee 7 Trap Receiver C Enable Pb b b b Trap Receiver 9 C Enable C Disable b b b bP D EN pap pesna C Enable p oP p ON fe To configure which servers should receive traps 1 2 4 Enable SNMP traps for up to 10 servers Enter the IP address for up to 10 trap recipients in the IP Address field Enter the community string for each trap recipient Do one of the following o Click Save Settings to save the information o Click Undo Changes to undo the changes o Click Help to view online help Click Send Test Trap to send a test SNMP trap SNMP Managers tab This screen enables administrators to enter information for SNMP managers SNMP managers are computers that use the HP Power MIB to request information from the management module Network Management Sreem ironman Trap Raceiers Address Read Community Wirite Community Access Memager 1 255 255 255 lo Private ro peser D gt gt 220 Oro Meregers3 lc lis E Oro jJ Ono Orw Wmeer 6 C 255 255 255 255
33. button in the Shutdown Delay column and enter the number of HP UPS Management Module web interface 71 minutes after power fails that the management module should wait before starting to shut down the load segment Enter a shorter delay for load segments that power less critical equipment to preserve UPS battery power for other load segments The total time needed to gracefully shut down the load segment is equal to the shutdown delay plus the number of minutes required to shut down the operating system o Maximize Runtime Select the radio button in the Run Until Battery Depletion column to maximize UPS runtime The management module initiates load segment shutdown at the time the UPS shuts down Z CAUTION Selecting this option might result in an ungraceful shutdown The amount of remaining runtime cannot be accurately predicted after a low battery warning is issued o Advanced Select the radio button in the Advanced column to configure advanced shutdown settings See Advanced power fail settings on page 72 for more information 2 Enter the amount of time to wait before restarting the attached device in the Restart Settings column This option allows utility power to stabilize and disks in shared storage configurations to spin up before the server restarts 3 Doone ofthe following o Click Save Settings to save the information o Click Refresh Page to cancel changes and restore the page settings to the last saved configuratio
34. field Enter the estimated time required to run shutdown commands in the Execute Command field 10 Do one of the following o Click Save Changes to save the information The newly added device displays under the specific load segment The status icons in front of the device link indicate the redundant configuration status and the communication status between the agent and the management module o Click Undo Changes to undo the changes o Click Delete Device to delete the device o Click Help to view online help Power Fail menu Click Power Fail in the left navigation frame to display the Power Fail screen This screen enables administrators to configure how the management module should shut down attached devices in the event of a power failure NOTE Depending on the specific UPS model this screen will vary Power Fail Shutdown Settings Load Devices Conserve Battery Power Maximize Runtime Advanced RU AS Shutdown Delay Load Shutdown Time Run urti battery Delay Minutes After Delay Depletion Seconds 1 server 2 Minutes device2 device 2 O Minutes A 3 G O Minutes b CZA To configure shutdown for the load segments 1 Configure the Shutdown Settings for each device using one of the three options in the Shutdown Settings column o Conserve Battery Power Use the Conserve Battery Power option to prioritize load segment shutdown Select the radio
35. implies conformity to applicable harmonized European standards European Norms which are listed on the EU Declaration of Conformity issued by Hewlett Packard for this product or product family This compliance is indicated by the following conformity marking placed on the product This marking is valid for non Telecom products and EU harmonized Telecom products e g Bluetooth C 6000c 0 This marking is valid for EU non harmonized Telecom products Notified body number used only if applicable refer to the product label Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 71034 Boeblingen Germany This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste mmm and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Regulatory compliance notices 102 Japanese notice CRAIC Ro TOA RIBIZVCCIV 2 BAW TWE L
36. module also uses the network connection to communicate to the configured agents and to facilitate SNMP based monitoring Installing the HP UPS Management Module 20 Connecting the configuration cable 1 Connect a DB 9 to RJ 45 adapter to a serial connector on the host computer 2 Connect one end of an RJ 45 cable to the RJ 45 connector on the adapter 3 Connect the other end of the RJ 45 cable to the Config Pass Thru connector on the management module N 5 c 2 This connection is used to configure and access management module locally through a terminal emulation program Launching a terminal emulation program NOTE HyperTerminal is the serial communication program provided with Microsoft Windows and is used in this section as an example for setting up a terminal emulation session If you are using another utility the steps might be different Installing the HP UPS Management Module 21 On the host computer click Start and select Programs Accessories Communications HyperTerminal The Connection Description window appears Enter a description select an icon for the connection and then click OK The Connect To window appears Select the serial connector on the host computer to which the DB 9 to RJ 45 adapter is attached and then click OK The COM Properties window appears Select the following parameter values and then click OK o Bits per second
37. server and optionally run a script during power failure Install the agent on any machine that is powered by the UPS and any machine that the management module uses to initiate a command NOTE If you are an existing HP Power Manager user you must uninstall the HPPM Remote Agent before installing the UPS Power Protection Agent If the UPS Power Protection Agent is not applicable for your load devices you can use a third party SNMP manager to monitor the power protection For more information see SNMP monitoring on page HP UPS Power Protection Agent requirements NOTE For the latest supported operating systems see the HP website http www hp com go rackandpower Hardware and software Suggested minimum requirements Operating system 32 bit Microsoft Windows XP Professional with Service Pack 2 Microsoft Small Business Server 2000 with Service Pack 4 Microsoft Windows 2000 Server and Advanced Server with Service Pack 4 Microsoft Windows Server 2003 Standard Edition x86 with Service Pack 2 Microsoft Windows Server 2003 Enterprise Edition x86 with Service Pack 2 Microsoft Windows Small Business Server 2003 Standard and Premium Editions x86 with Service Pack 2 Po Red Hat Enterprise Linux 4 for x86 with Update 5 EE Red Hat Enterprise Base Server Advanced Platform Linux 5 for x86 SUSE Linux Enterprise Server 10 for x86 with Service Pack 1 Microsoft Windows Server 2003 Enterprise Edition Fo
38. software NOTE I the Li icon appears the Connect option is unavailable because the service is unavailable Software service daemon is running The agent and management module are communicating UPS status is normal V Software service daemon is not running I9 UPS issues a warning alarm Software is not configured the UPS is not connected or the agent and management module are not communicating UPS issues a critical alarm Signing in to the web interface 1 Enter the user name in the User Name field The default user name is admin 2 Enter the password in the Password field The default password is admin NOTE Passwords are case sensitive Select the appropriate language in the Language dropdown box Click Sign In The HP UPS Management Module web interface appears of Click Clear to clear the credentials For information regarding the interface see Navigating the web interface on page 45 HP UPS Management Module web interface 42 For instructions on changing the password see My Account menu on page 57 HP UPS Management Module Language 112 WOA bladum Wo 08 Rat rarer Ha Peer wd than 1 ars mitered tradermarts of Packard Inc Admin session logins logouts and terminations are recorded in the Event Log menu on page 54 The console session timeout length can be modified i
39. 7 Redundant configuration 114 Mass configuration Using the HP UPS Management Upgrade Utility Use the HP UPS Management Upgrade Utility to configure multiple management modules to have identical settings using an uploadable configuration file Configure a management module with the desired settings and download the file necessary for mass configuration using the Network screen Network menu on page 59 Download the HP UPS Management Upgrade Utility on the HP website http www hp com go rackandpower and follow the attached instructions Mass configuration 115 Acronyms and abbreviations ASCII American Standard Code for Information Interchange DMA direct memory access DRAM dynamic random access memory EEPROM electrical erasable programmable read only memory EPO emergency power off FIP file transfer protocol HTTP hypertext transfer protocol HTTPS hypertext transfer protocol secure sockets I O input output iLO Integrated Lights Out IP Internet Protocol IRQ interrupt request Acronyms and abbreviations 116 MII media independent interface NTP network time protocol POST Power On Self Test RAM ra ndom access memory SIM Systems Insight Manager SMTP Simple Mail Transfer Protocol SNMP Simple Network Management Protocol SSL Secure Sockets Layer TCP Transmission Control Protocol TFTP Trivial File Transfer Protocol UPS
40. Be sure that the web interface HTTP HTTPS is enabled on the management module Browser incorrectly displays English or Japanese characters Possible Cause Another user with different language settings logs in to the web interface Action Log out of the web interface close the browser window and then sign in to the web interface again Troubleshooting 88 Certificate error Possible Cause Internet Explorer 7 does not recognize the SSL certificate Certificate Error Navigation Blocked Windows Enternet Explorer We recommend that you close this webpage do not continue to this website Cick here to dose this webpage Continue to this website not recommended More information pore O Aw Action e Install an SSL certificate that Internet Explorer recognizes Or e Click Continue to this website not recommended to ignore the security warning Email notifications are not received from an HP UX server Action Add the IP address of the email server to the host file of the computer running the UPS Power Protection Agent Error LED illuminates or flashes Action Press the Reset button on the management module front panel If the problem persists contact an authorized service provider The following table lists the error conditions associated with the management module LED Troubleshooting 89 2 flashes DMA Mem to Mem error Event notification messages do not appear on
41. CC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency Regulatory compliance notices 100 energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone e Hewlett Packard Company
42. ES KORAKA BHA SY ORB FRLBRESERRSAERABRA VCC OX CES TS LOWE 525 SAME LTWETA COREBRBIVARCT MASNSL SAMBLERIOFCLMBHVET Eo TELOR 3RV E LTA VCCIV 2 BEY TW BAIL YROAICTHEETAVN COMES SOLIDES RRR AER BMS VCCD ox ES TFAARMEMRECT CHATS LER HC 54587bRST5l ro 350z4 BSMI notice SoA PRE EEE Tae He AAS gt HIBESTIEBRHISR Fit ASS ARERR SE Regulatory compliance notices 103 Alert messages UPS alarms This management module enables you to send an email notification or SNMP trap to specified recipients if a certain alert situation prevails The following table lists all message texts and a description of each alarm Alarm text Description Battery Discharged Bypass Failure The battery is not fully charged The battery has been discharged to its maximum discharged state The UPS was on battery for long enough to exhaust the battery capacity and has shut down The battery contactor breaker is open The battery voltage has exceeded a predetermined limit Operating with this alarm set can cause permanent battery or system damage A battery problem has been detected A battery test has been executed and the battery failed the test The charger circuit has detected possible bad batteries or an open circuit in connections to the batteries The battery
43. HP UPS Management Module User Guide Part Number 435656 002 September 2007 Second Edition Copyright 2007 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Confidential computer software Valid license from HP required for possession use or copying Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation Windows Server 2003 is a trademark of Microsoft Corporation Intel Pentium and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Audience assumptions This document is for the person who installs and maintains power products HP assumes you are qualified in the servicing of high voltage equipment and trained in recognizing hazards in products with hazardous energy levels Contents N A A AI
44. N 7 inue S md Open 7 7 HP UPS Power Protection Agent 8 HP UPS Power Protection Agent requirements cesses nee 8 Typical hardware enn en Re 9 Configuration PHP E 10 10 S UI nrc LE 11 UNS STI o PR 12 Configuration Eseese iota is 13 Seguro ur 14 MITT pte eae 15 Web interface 0 15 Component DS AIC ONION eso RETRO RENE UK UE ERR RUE MESURE SEMI UH PARI KR MICE 17 RD 17 installing the UPS Mapagemeni 2 18 Required CE 18 Installing the management NOC Whe ica bte Cuban uia dl bd Cen ER 18 Checking the Error LED 20 amp the network pA AER QULA RENATO 20 Connecting the configuration cable
45. Overview 10 Hem Description Server with UPS Power Protection Agent installed UPS with management module installed Configuration C This figure illustrates a UPS with a management module installed that is serially attached to a server running the UPS Power Protection Agent The server is plugged into a load segment of the UPS and is able to monitor manage and control the UPS The management module is also connected to a network where another server running the UPS Power Protection Agent monitors the UPS 000000000000 000000000000 oooooooo KOKENEENA 0200 0 05 g o M eM eM ex eMe L Description 1 Network server with UPS Power Protection Agent installed 2 Server with UPS Power Protection Agent installed that is serially attached to the UPS UPS with management module installed Overview 11 Configuration D This figure illustrates a redundant configuration with serial connections e TR SUI hil il UPS A Server Network UPS B Power connection Communication path Overview 12 Configuration E This figure illustrates a redundant configuration with network connections he UPS A UPS B Server Network Power connection Communication path Overview 13 Configuration F This figure illustrat
46. P ProCuree Switch 204 O an E o 17 Erwrormerts Morex 17225204 1 Module Coorg 172 25 294 170 Switch 17226294 170 HP4800 Serial Consote T an Pretere r o 1 172 Seton 17225264180 HP ProGurwe Swich 202 DAB Meagemert Processors 7 1 17354 soe E o 122520 ET Maragerert Processor 17225204 2056 integrated Lights Out E cere by type r 10225 204 207 Varagenen Processor 1723524 27 arte sted E chester by Status r o 2 Maragemert Processor 17225294225 integrated Lights Out 09 9 mm Sarar 17226204218 0 220 02 i e Receive SNMP traps from the management module The module can send event based traps to HP SIM that include a URL in the trap This functionality enables administrators to easily launch the web interface of the module in context For example if the management module detects an alarm condition the module can send a trap to HP SIM with an attached hyperlink that routes users directly to the Overview screen for the attached UPS Conveniently launch the management module web interface from within HP SIM o All Systems page All discovered management modules appear on the All Systems page Click the link in the System Name column to launch a browser session o Eventbased trap A URL is included in each trap to link directly from HP SIM to the Overview screen for the specific device for which the trap was sent Systems Insight Manager integr
47. a fe ba be 172 25 234 111 0123455789 B 07 00 00 200 The following example is for a parallel UPS MX16011112 Identification Meregement Moose CTT END System A System Contact B System Contact Syren Contact Phone MAC A tresm 00 1 5541768 P asore 102250248 Senai Number P3890QASVUTOS 1 Firmware Verran 12 9 Hardware Version 109A HP UPS Management Module web interface 50 Click the UPS tabs to view detailed information for each of the sub units in the parallel system The parallel system can contain up to six sub units HP R120203 95 Part Number ZC1219061100000 Protocol xo Verson 1 Serai Number BAIOIPKX19 Refresh ep Enter the system name and contact information using the System Information tab page 61 on the Network Management screen Click Refresh to refresh the screen or click Help to view online help Parameters menu Click Parameters in the left navigation frame to display the Parameters screen This screen displays the available UPS parameter values A status icon next to each parameter indicates the current state of the parameter Normal Warning or Critical NOTE Depending on the specific UPS model this screen will vary HP UPS Management Module web interface 51 The following example is for a single module UPS Parameters Parameter Severity Parameter High Voltage Transter Port
48. a terminal emulation program on page 21 The following menu appears RAM test PASS Boot Loader version 1 6 1 1 Serial Upgrade 2 TFTP Upgrade 3 Exit Enter Option 3 Follow the on screen instructions Updating the firmware 112 Redundant configuration Configuring the software for redundancy 1 Install the UPS Power Protection Agent on a machine that is power protected by two UPSs Each UPS must have a management module installed Configure the redundant management server information on the agent a Open the agent configuration program for your operating system Windows Reconfiguring the agent on Windows operating systems on page 32 Linux Reconfiguring the agent on Linux operating systems on page 36 HP UX Reconfiguring the agent on HP UX operating systems on page 39 b Enter the correct IP address host name communications port or serial path for the first management server that should communicate with the agent Do not select Any Server from the dropdown box in Windows or enter an asterisk where prompted for Linux or HP UX c Enter the correct IP address host name communications port or serial path for the second management server that should communicate with the agent Do not select Any Server from the dropdown box in Windows or enter an asterisk where prompted for Linux or HP UX d Close the configuration program Configure the agent information on both management servers u
49. ailable serial port Telnet session Use a telnet session to access the HP UPS Management Module Service Menu 1 If necessary configure the management module a launch a terminal emulation program Launching a terminal emulation program on page 21 b Configure the management module remote access settings Configuring the management module for remote access on page 22 2 sure that you have connected the network cable Connecting the network cable on page 20 to the management module 3 Launch telnet by entering the following command at a DOS prompt or the command line Telnet where ox xxx xxx xxx is the IP address of the management module 4 At the prompt enter the user name and password The default user name is admin and the default password is admin For more information about the Service Menu see Service Menu on page 80 HP UPS Management Module Service Menu 78 Terminal emulation session Use a terminal emulation program to access the HP UPS Management Module Service Menu 1 POST Be sure that you have connected the configuration cable Connecting the configuration cable on page 21 to the management module and the host computer Launch a terminal emulation program such as HyperTerminal Launching a terminal emulation program on page 21 On the session screen the POST executes and then a prompt appears Press any key within 5 seconds to enter the HP UPS Mana
50. allation method Silent installation is typically used by system administrators who have many installations that are configured identically and require minimal user interaction During a silent installation you will Install an agent through the assisted installation method that is appropriate for the operating system Configure the agent exactly as the final replicated systems should be configured NOTE You must configure the IP address of the management module Create a DevManRA ini file for each site This points each agent to the correct management module and is the more secure option Use the DevManRA ini file that is generated in the directory of the application as a template in the agent silent install process Installing the HP UPS Power Protection Agent 31 e Change any items that should be unique such as the Management Server IP address through the normal operation of the software To install the agent using the silent installation method 1 Create a temporary directory 2 Copy the following files into the temporary directory you just created o DevManRA ini During an assisted install this file is landed in the same folder in which the agent is installed Setup exe This file is included with the installation files on the HP Infrastructure Management Pack CD and the software download package on the HP website http www hp com go rackandpower Setup iss This file is included with the installation file
51. ation 107 Discovering the management module HP SIM automatically detects management modules as part of the device discovery process If detected a hyperlink is included on the HP SIM All Systems page for the UPS on which the management module is installed The management module should be installed and running before attempting discovery through HP SIM If the defaults are not used a new entry can be made to the additionalwsdisc props file located in the CONFIG directory in the HP SIM install directory to allow HP SIM to correctly discover and identify the management module For more information on editing the additionalwsdisc props file see the additionalwsdisc txt file located in the same directory Example ADDITIONALWSDISC PROPS file with management module entry NOTE See additionalWsDisc README txt for a description of entries in this file and how to add or remove additional web server ports used for discovery and identification met EP The following are actual web server ports enabled by default To remove them from the discovery process comment out the line with a 1H or remove it You will need to restart the HP SIM service for the changes to take effect In addition you will need to run the Device Identification task to find any new ports that were defined 411 Director Agent true false http 3201 Compag TaskSmart true false https 8008 Default Home Page true false http 1311 Server Admin
52. c library file b Install the z1ib library file ia32 J ia32el 1 3 2 ia64 rpm ia32el 1 3 2 1a64 rpm ia32el 1 3 2 ia64 rpm ia32el 1 6 13 el5 ia64 rpm glibc glibc 2 3 4 glibc 2 3 4 glibc 2 3 4 glibc 2 5 12 1686 rpm 2 19 1686 rpm 2 25 1686 rpm 2 36 1686 rpm zlib zlib 1 2 1 2 zlib 1 2 1 2 zlib 1 2 1 2 zlib 1 2 3 3 386 rpm 1 2 1386 1 2 1386 1 2 1386 3 Install the agent using the Linux installation script Installing the agent using the installation script on page 33 Or Install the agent using the Linux silent installation method Installing the agent using the silent installation method on page 34 Attached device communication errors appear Action Use the device IP address not the host name when attaching devices Attached device did not shut down gracefully Action Be sure the shutdown settings do not exceed the UPS runtime Troubleshooting 87 Battery Test did not run Possible Cause The UPS is On Battery Action The UPS must be in a certain state before the battery test runs For more information refer to the section Parameters menu option Parameters menu on page 51 Browser does not display the web interface for an installed management module Action 1 Be sure that the IP address and port number are correct The default port number for non secure browser connection is port 80 The default port number for secure SSL browser connection is 443 2
53. cess 22 Remote Access tab 63 Remote Console submenu 82 required tools 18 requirements agent 8 requirements browser 15 requirements system 8 Reset button location 17 S SAM installation HP UX agent 37 Scheduled Shutdowns menu 74 screen resolution 15 secure sessions Firefox 45 secure sessions Internet Explorer 44 secure sessions Mozilla 44 secure sessions SeaMonkey 44 security considerations 110 serial cable connecting 21 serial configuration 10 series number 100 Service Menu 80 Service Menu accessing the management module 78 Service Menu overview 78 Setup tab 57 Shutdown Events menu 73 silent installation HP UX agent 38 silent installation Linux agent 34 silent installation Windows agent 31 SLES 10 agent installation 35 SMIP Settings submenu 83 SNMP Managers NMS submenu 82 SNMP Managers tab 62 SNMP monitoring 111 SNMP submenu 82 SNMP trap notifications setting up 67 107 108 SNMP trap receivers configuring 62 SNMP Traps submenu 83 SNMP Traps tab 67 SSL browser security alert 43 supported hardware configurations 9 System Configuration submenu 84 System Information tab 61 system requirements overview of 8 system status 46 Systems Insight Manager overview 107 T telnet session 78 terminal emulator session 21 79 time and date setting 59 85 tools 18 Trap Receivers tab 62 troubleshooting 87 U uninstalling components HP UX 39 uninstalling components
54. cess tab on page 63 HP UPS Management Module web interface 60 System Information tab This screen enables administrators to enter contact information for the management module The information entered on this screen appears on the Identification screen Identification menu on page 49 Network Management EI I System Name 112 Contact Name Contact Email 4 net Contact Phone 234567890 Battery installed Date o2 10 2000 MM 0OD YYYY T 1 Enter the name of the management module in the System Name field This name appears throughout the interface application and is used in SNMP traps Use a unique name for each management module Enter the name of the contact person in the Contact Name field Enter the email address of the contact person in the Contact Email field Enter the phone number of the contact person in the Contact Phone field Enter the date that the battery was installed So a Se iN Do one of the following o Click Save Settings to save the information o Click Undo Changes to undo the changes o Click Help to view online help HP UPS Management Module web interface 61 Trap Receivers tab This screen enables administrators to enter information for servers that should receive SNMP traps from the management module Parameter Setting Control IP Address Community Trap Receiver 1 npa uem b hb hb b ER 3 Trap Receiver 8 C Enable Disable b
55. creen Application Log menu on page 56 Input frequency shows zero Symptom During a battery test the input frequency shows zero but the input frequency shows a regular line voltage Possible Cause When executing a battery test the parameters might show incorrect information Action Verify the parameters after the battery test is complete InstallShield error code 6001 appears during setup Symptom During installation or upgrade the following error message appears LI i x Setup has experienced an error Please do the following Close any running programs Empty your temporary folder Check your Internet connection Internet based Setups Then try to rum the Setup again Error code 6001 Possible Cause A previous installation of any product using InstallShield might have corrupted some of the InstallShield runtime files Action InstallShield installers copy DLL files to a local folder on your machine at C Program Files Common Files InstallShield Professional RunTime 0701 Delete or rename the 0701 folder and retry the installation The installer recreates the 0701 folder and includes the necessary setup files For more information search the InstallShield knowledge base http www installshield com kb Troubleshooting 91 Invalid IP address Action Verify that the IP address entered is valid Links in traps and emails do not work correctly for Linux Action Update the etc hosts file with
56. d 27 IMPORTANT If you are configuring redundant management modules do not select Any Server in either dropdown box Installing the HP UPS Power Protection Agent 30 12 Click Finish to close the configurator HP UPS Power Protection Agent Configuration x Management Server 1 Management Server 2 nvent Enter the hostname IP address or communications port of the Management Server Leave blank to allow any server to manage this agent C Back Cancel Help The service starts automatically Wait until the system tray icon displays green check mark Ato begin using the software NOTE An icon in the Windows system tray shows the status of the management module It might take a few moments for the icon to change A green check mark 3 appears if the management module is communicating with the agent without errors If the service has stopped a blue hexagon icon 4 appears red icon appears if software is not configured the UPS is not connected or the agent and management module are not communicating Hover over the icon with the mouse pointer and a tool tip displays a status message For more information about the system tray icon status messages see System tray icon on page 42 NOTE To reconfigure the agent see Reconfiguring the agent on Windows Operating Systems Reconfiguring the agent on Windows operating systems on page 32 Installing the agent using the silent inst
57. down Time for Entire UPS 2 Min Command Estimated Time Required To Total Time Procedure Execute Command Shut Down OS 1 Mn 1 Mn 2 Mn 1 Mn 1 Mn 1 Mn device 1 Min 1 M Em Em Shutdown TmeforLowi 2Min e Load 2 Command Estimated Time Required To Total Time Procedure RU AS Execute Command Shut Down 05 Km Em Shutdown Time for Loud Min Load 3 Command Estimated Time Required To Total Time Procedure RU AS Execute Commend Shut Dawn OS EA Shutdown Time for Load3 Add New Device Refresh Page Heip The overall status of the UPS and each load segment is indicated by a colored block in the top left corner of each section e Green Normal Yellow Warning e Red Critical The status of each attached device is indicated by a status symbol in the RU Redundant UPS and AS Agent Status columns for each entry No symbol appears in the RU column if a redundant configuration is not configured during the agent installation RU The agent is communicating with both UPSs and both UPSs have normal status AS The agent is communicating with the management module RU A warning alarm was generated by either UPS AS The agent version is not compatible and should be upgraded RU The agent lost communication to one or both UPSs or there is at least one critical alarm generated by one UPS AS The agent is not communicating with the management module HP UPS Management Module web
58. e Fan Failure Input Out of Range r po Internal Failure Overiosd r Ste Wiring Faut ri Temperature Out of Range NOTE If the event clears before the delay time has expired the shutdown is not executed Scheduled Shutdowns menu Click Scheduled Shutdowns in the left navigation frame to display the Scheduled Shutdowns screen This screen enables administrators to view a summary of the set times at which the entire UPS shuts down and restarts To delete a scheduled shutdown 1 Select the checkbox in the Delete column for the shutdown event you want to delete 2 Click Delete Selection s To add or edit a scheduled shutdown click Add New Scheduled Shutdown The Add Edit Scheduled Shutdowns screen Add Edit Scheduled Shutdowns screen on page 75 appears Scheduled Shutdowns Event Affects Frequency Shutdown Restart Delete Add New Scheduled Shutdown Delete Selection s HP UPS Management Module web interface 74 Add Edit Scheduled Shutdowns screen 1 In the Frequency field select one of the following o Time Schedules a single shutdown and restart Add Edit Scheduled Shutdowns el Frequency One Tene C Daly C Weekly Shutdown Date Time 525 12 gt Restart Date Time pun A 1 xk zz o Daily Schedules daily shutdown and restart Add Edit Scheduled Shutdowns Parameter Valu
59. e Select the agent you are about to install Select Actions gt Install from the top menu and then click OK and Done Click OK to analyze the depot file Click OK to install the depot file Click Done to complete the installation and continue with the configuration process Enter sbin init d DevMan setup in the terminal and press the Enter key The installer launches a separate configuration program The script installs the agent and requests information to configure the application Default values or valid options are shown in brackets following each prompt Installing the HP UPS Power Protection Agent 37 The script displays Please enter a server to allow connections from 11 Enter the IP address of the management module or the path to the serial device This configuration ensures that only that particular management module executes commands and operating system shutdowns on the computer running the agent The script displays Please enter a second server to allow connections from 12 Enter the IP address of a second management module or the path to the second serial device for redundant communication 27 IMPORTANT If you are configuring redundant management modules do not enter an asterisk to allow any server to connect to the management module If you do not want to configure a second connection enter None Installing the agent using the silent installation method Silent installation is typically used by system admin
60. e Frequency One Tine Weekly Shutdown Date Tine 12 x 1 Restart Time same Day 1 x 00 gt Weekly Schedules a weekly shutdown and restart Add Edit Scheduled Shutdowns Parameter Value Frequency C One Time Daly 6 weekly Ot Te CN Restart Date Time ens E 211 gt 2 Enter the shutdown date if applicable and time in the Shutdown field 3 Enter the restart date and time in the Restart field 4 Click Save Settings to save the information Help tab Menu options listed under the Help tab include HP UPS Management Module web interface 75 About menu on page 76 e Contents menu on page 77 e nfo amp Updates menu on page 77 About menu Click About in the left navigation frame to display the About screen This screen displays the hardware version the firmware version and the MAC address for the management module as well as a link to the HP website About About HP UPS Management Module T HP UPS Management Module Firmware Version B 10 01 D HP UPS Management Module Hardware Version 100A invent MAC Address 001122334412 Copyright 2003 2007 Hewlett Packard Development Company LP http www hp com HP UPS Management Module web interface 76 Contents menu Click Contents in the left navigation frame to display the Contents screen This screen provides a list of the
61. e agent and requests information to configure the application Default values or valid options are shown in brackets following each prompt Installing the HP UPS Power Protection Agent 33 The installer launches a separate configuration program root localhost HP PowerProtection mex File View Terminal Go Help 040403 1 of 13 End User License Agreement Do you accept the terms of the license agreement yes no yes Installing HP UPS Power Protection Agent Shutting down UPS Device Manager Service done Please enter a server to allow connections from Enter to allow any server to connect to this agent You can enter a hostname or IP address To use a serial connection enter the full path to the serial device t Please enter a second server to allow connections from Enter to allow any server to connect to this agent Enter None to disallow second connection None Starting UPS Device Manager Service EXE DevManRA done root amp localhost HPPowerProtection 0 The script displays Please enter a server to allow connections from 2 Enter the IP address of the management module or the path to the serial device This configuration ensures that only that particular management module executes commands and operating system shutdowns on the computer running the agent The script displays Please enter a second server to allow connections from 3 Enter the IP address of a second managem
62. e exceeds its rated current or power by more than a small margin over 100 The inverter can only sustain this overload for a short time without shutting down because of overheating Remote Agent Not A Remote Agent is not communicating with the management module to Connected which it is associated Shutdown Imminent The UPS has entered a state where it might abruptly shut down without further notice It might continue to operate indefinitely even with this alarm being issued Shutdown Pending A condition in the UPS will lead to the loss of power to the loads in less than the Low Battery Time unless the condition is cleared or removed Site Wiring Fault There is a fault in the input wiring other than Phase Rotation for example Ground Neutral reversed Temperature Out of An ambient temperature probe has detected that the temperature is Range above its upper limit A heatsink at an unspecified location in the UPS has failed An input or output transformer used by the UPS has exceeded its upper temperature limit UPS Not Connected The management module is unable to communicate with the UPS UPS Started On Battery The UPS has been started on battery when AC input power is not present This alarm is used to record the date and time of this event Alert messages 106 Systems Insight Manager integration Systems Insight Manager overview Use HP Systems Insight Manager to Discover management modules As part of the discove
63. eb interface is not preferred Security considerations 110 Optional power monitoring using SNMP SNMP monitoring Battery status power status events and traps can be monitored using third party SNMP managers SNMP monitoring supports the RFC 1628 MIB and the HP Power CPQPOWER MIB Using the SNMP submenu on page 82 1 Configure the third party SNMP manager to monitor the HP UPS Management Module 2 n the third party SNMP manager configure the HP UPS Management Module information to be monitor by the SNMP manager The HP Power CPQPOWER MIB be downloaded from the HP website http www hp com go rackandpower Optional power monitoring using SNMP 111 Updating the firmware Updating the firmware overview To update the management module firmware from an application download the HP UPS Management Upgrade Utility on the HP website http www hp com go rackandpower and follow the attached instructions If the firmware is corrupted and updates using the HP UPS Management Upgrade Utility are prevented you can update the firmware using the bootloader This process is only available when the application is damaged To update the firmware from the bootloader 1 Be sure that you have connected the configuration cable Connecting the configuration cable on page 21 to the management module and the host computer 2 Launch a terminal emulation program such as HyperTerminal Launching
64. ed 4 Enter the amount of time to wait before restarting the attached device in the Restart Settings column This option allows utility power to stabilize and disks in shared storage configurations to spin up before the server restarts Do one of the following o Click Save Settings to save the information o Click Refresh Page to cancel changes and restore the page settings to the last saved configuration o Click Help to view online help Shutdown Events menu Click Shutdown Events in the left navigation frame to display the Shutdown Events screen In addition to the typical events such as power fail events causing shutdowns this screen enables administrators to configure other events to trigger a shutdown When a shutdown event occurs the management module gracefully shuts down all attached devices and UPS load segments To specify an event for shutdown HP UPS Management Module web interface 73 1 Select Shutdown for the event you want to configure 2 Enter the number of minutes to wait between the time the event occurs and the time the device shuts down in the Delay Minutes field 3 Doone ofthe following o Click Save Settings to save the information o Click Undo Changes to undo the changes o Click Help to view online help NOTE Depending on the specific UPS model this screen will vary Shutdown Events Battery Discharged Battery Failure Bypass On Auto Bypass Not Availabl
65. eiver Address Enables you to enter or change the IP address of a server that should receive SNMP traps 2 Trap Community String Enables you to enter or change the community strings of a server that should receive SNMP traps Enable Disable Trap Enables or disables an SNMP traps receiver Emails submenu 1 Change SMTP Settings Enables you to enter or change SMTP settings in the SMTP Settings submenu on page 83 2 Edit An Entry Enables you to edit an email recipient entry on the Email Recipient submenu on page 84 E e 1 SMTP Settings submenu opion mbar Submenu 1 SMTP Server Enables you to enter or change the mail server IP address 2 Sender Email Enables you to enter or change the email address that messages are marked as being sent from DEN Previous Menu Returns to the previous menu HP UPS Management Module Service Menu 83 Email Recipient submenu Receiver Email Enables you to enter or change an email address that should receive email alert notifications 2 Enable Disable Email Enables or disables the receiver of email alert Generation notifications lO Previous Menu Returns to the previous menu Session Settings submenu Session Inactivity Timeout Enables you to enter the number of minutes the management module should wait before terminating an inactive session Login Retries Enables you to enter the number of times a user can unsuccessfully log in to the m
66. ement Module web interface on page 41 A graphical interface that is accessed with a web browser e UPS Management Module Service Menu on page 78 A text based menu that is accessed through telnet or a terminal emulation session For a detailed list of supported UPSs see the HP website http www hp com go rackandpower Features Monitors the status of the UPS and performs diagnostics Manages a graceful shutdown of attached equipment during a utility power failure e Manages independent UPS load segments to provide separate power control of connected equipment Prioritizes the timing of equipment shutdown and reboots connected equipment by load segment Delays restart by load segment after a power outage to sequence the startup of system components e Shuts down and reboots the UPS and attached equipment based on a user specified schedule e Sends customized email and broadcast notification messages and SNMP traps e Issues computer commands at power failure Displays logs for analysis e Supports a redundant UPS configuration e Includes enhanced HP SIM integration e Includes multi language support e Supports serial and networl attached server communications e Supports a customizable Events script Overview 7 HP UPS Power Protection Agent overview The HP UPS Power Protection Agent runs on a local or network server and allows the management module to gracefully shut down the operating system of that
67. ent module or the path to the second serial device for redundant communication 27 IMPORTANT If you are configuring redundant management modules do not enter an asterisk to allow any server to connect to the management module If you do not want to configure a second connection enter None Installing the agent using the silent installation method Silent installation is typically used by system administrators who have many installations that are configured identically and require minimal user interaction During a silent installation you will e Install an agent through the assisted installation method that is appropriate for the operating system Configure the agent exactly as the final replicated systems should be configured NOTE You must configure the IP address of the management module Create a DevManRA ini file for each site This points each agent to the correct management module and is the more secure option e Use the DevManRA ini file that is generated in the directory of the application as a template in the agent silent install process Installing the HP UPS Power Protection Agent 34 e Change any items that should be unique such as the Management Server IP address through the normal operation of the software To install the agent using the silent installation method 1 Create a temporary directory 2 Copy the following files into the temporary directory you just created o DevManRA ini During an assisted in
68. erface You can access the web interface Remotely through a Web browser on page 41 Locally from the system tray icon on page 42 in Windows Web browser Use a web browser to access the HP UPS Management Module web interface 1 If necessary configure the management module by a Launching a terminal emulation program on page 21 b Configuring the management module for remote access on page 22 Be sure that you have connected the network cable Connecting the network cable on page 20 to the management module Press the Reset button on the management module front panel The management module discovers attached UPSs Launch a supported browser The browser window appears In the Address field Microsoft Internet Explorer or the Location field Mozilla Firefox and SeaMonkey enter one of the following http XXX XXX XXX XXX https XXX XXX XXX XXX where xxx xxx xxx xxx is the IP address of the management module The log in screen appears Sign in through the web browser Signing in to the web interface on page 42 HP UPS Management Module web interface 41 NOTE For a complete list of the browser requirements see Web interface requirements on page 15 System tray icon To access the web interface through the system tray in Windows 1 Right click the software system tray icon on a computer with the UPS Power Protection Agent installed to display a context menu 2 Click Conned to access the
69. es and programs that require special rights are accessible by the SDScript file Most operating systems have a method for spawning new processes In Windows operating systems commands can be preceded with START and in most Linux Unix systems sh can be used When designing your SDScript file determine which commands require a separate process and which commands can be run one after another in the same process Refer to the documentation that came with your operating system for more information on batch files or script files NOTE An SDScript cannot be run on a server unless the server has an agent installed The SDScript file must reside on the server on which the command will be executed HP UPS Management Module web interface 70 NOTE The management module shuts down the operating system gracefully Use the SDScript file for other tasks such as backing up files to tape or shutting down a database c Enter estimated time required to complete the procedure in the Execute Command field 7 Select the Run Event Procedure checkbox to execute the event handling script on the server on which the agent is installed and running While the SDScript executes during a shutdown event the EVScript executes during a UPS event You can modify the script content to enable actions such as logging events in the system log and sending messages to a recipient Enter the estimated time required to shut down the server in the Shut Down Operating System
70. es a redundant configuration with serial and network connections he UPS A Server Network UPS B Power connection Communication path Overview 14 Configuration G This figure illustrates a redundant configuration with dual subnet jil tem 000 pine Bisa SSCS o 4 Subnet E pere ee Web interface requirements The following table lists the minimum requirements necessary to operate the web interface Software Browser Web browser on a Microsoft operating systems e Microsoft Internet Explorer 6 0 with Service Pack 1 32 bit only e Microsoft Internet Explorer 7 0 32 bit only Red Hat Linux operating system 32 bit only e Firefox 1 5 x SeaMonkey 1 0 1 SUSE Linux operating system 32 bit only e Firefox 1 5 x e Mozilla 1 7 8 Overview 15 Software Browser Monitor resolution Minimum supported resolution of 1024 x 768 16 bit high color maximize browser window for optimal display Overview 16 Component identification Front panel HP UPS Management Module HY 5 Spares P N 434203 001 lt 3 lt 2 Hem Description Environmental connector for future use Component identification 17 Installing the HP UPS Management Module Required tools No 2 Phillips screwdriver In
71. g to export the event log The File Download screen appears o Click Open to view the log in a user selected application o Click Save to save the log file csv to your computer Click Clear Event Log to clear the log files e Click Help to view online help HP UPS Management Module web interface 55 Application Log menu Click Application Log in the left navigation frame to display the Application Log screen This screen displays a log of all application events that have occurred such as a user logging in Application Log User Ewent Date Time admin 172 25 234 211 User Logged in 31 8 2006 13 04 19 adinin Tenet User Logged n 31 8006 025454 admin 172 25 234 211 User Logged in 31 80006 082931 admin Teinet User Logged Out 31 8 2006 03 14 12 dni Teiet User Logged in 3190006 091011 admin 172 25 234 211 User Logged in 31 80006 090942 admin 172 25 234 235 User Logged in 30 8Q006 14 00 22 admin 172 25 234 211 Network Settings Changed 1 1 2005 1204 44 admin 172 25 234 211 User Logged in 1 1 2005 120354 17226 294 214 Emad Settings Changed 4172005 12224 admin 172 25 234 211 User Logged in 1 1 2005 121624 admin Teinet User Logged Out 1 1005 121546 adinin Tenet Remote Access Changed 112005 121543 admin Teinet User Logged in 1 1 2005 121522 admin 172 25 234 211 Remote Access Changed 1 12005 120503 admin 172 25 234 211 User Logged In 1 10005 120446 Serial User Logged Out 1 1 2005 1204 06 Serial Rem
72. gement Module Service Menu For more information about the POST see POST on page 79 For more information about the Service Menu see Service Menu on page 80 When the card is powered up or reset the bootloader will perform a POST and output the following text RAM test PASS DMA memory to memory test PASS IRQ test PASS Ethernet loopback test PASS Serial loopback test PASS HP UPS Management Module NETWORK INTERFACE PARAMETERS IP address 173 173 173 150 Subnet mask 255 255 0 0 Default gateway 169 254 1 254 HARDWARE PARAMETERS Module Serial number CN85SK000M MAC address 00 13 21 C6 1C BC Copyright C 2006 Hewlett Packard Development Company L P Press any key in 5 seconds to enter the Service menu If any error is detected in the boot process the Error LED illuminates or flashes on page 89 Navigating the menus After you have successfully initiated a terminal emulation or telnet session the HP UPS Management Module Service Menu appears Open a submenu by entering the corresponding option number at the prompt To enter or change configuration information follow the onscreen prompts Enter 0 at the submenu prompt to go to the previous menu Or Enter 0 at the Main menu prompt to exit the utility HP UPS Management Module Service Menu 79 Press the Enter key to refresh the screen management module resets automatically to allow configuration changes to take effect Service Menu
73. gement module Remote Console submenu Opion number er r ou config the ovine Mes Re toe previous Web Access submenu 81 Selection Enables you to select HTTP or HTTPS HTTP HTTPS Configuration Enables you to configure the port for HTTP or HTTPS 02 Previous Menu Returns to the previous menu SNMP submenu Onion nonor Somme parn SNMP Managers NMS Enables you to select an entry to configure the SNMP managers computers that use the HP Power MIB to request information from the management module SNMP Traps Enables you to select an entry to configure the SNMP traps receiver Menu Returns to the previous menu to Returns to the previous menu previous menu SNMP Managers NMS submenu Opon monter IP Address Enables you to enter or change the IP address of the SNMP manager HP UPS Management Module Service Menu 82 Submenu Description Read Community String Enables you to enter or change the Read communily string of the SNMP manager Write Community String Enables you to enter or change the Write community string of the SNMP manager 2 Enable Disable SNMP Enables you to enable or disable the SNMP Manager manager Previous Menu Returns to the previous menu 4 Access Privileges Enables you to enter or change access privileges of the SNMP manager SNMP Traps submenu 1 Trap Rec
74. gement module initiates system shutdowns when the UPS runtime reaches zero unless the UPS issues a low battery alarm before the shutdowns are initiated If a low battery alarm occurs during the runtime countdown the management module ignores the runtime remaining and observes the Low Battery shutdown delay setting The management module initiates system shutdowns when the UPS issues a low battery alarm The management module observes the Low Battery shutdown delay setting The management module initiates system shutdowns after the specified delay when the UPS begins to operate on battery power If a low battery alarm occurs during the delay countdown the management module ignores the low battery alarm and continues to observe the On Battery shutdown delay setting The management module initiates system shutdowns when the UPS runtime reaches zero If a low battery alarm occurs during the runtime countdown the management module ignores the low battery alarm and continues to observe the runtime countdown The management module does not initiate any type of system shutdown Power is maintained until the battery is depleted Selecting this option might result in an ungraceful shutdown The amount of remaining runtime cannot be accurately predicted after a low battery warning is issued Running batteries to depletion can cause an ungraceful shutdown if a second power failure occurs before the batteries have fully charg
75. gent uses for the management module Enable or disable a redundant configuration Or Installing the HP UPS Power Protection Agent 32 Select Configure HP UPS Management Module from the HP UPS Management Module option in the Start Programs menu Installing the agent on Linux operating systems The UPS Power Protection Agent can be installed using an installation script or the silent installation option on any supported Linux operating system 27 IMPORTANT To ensure your system has the minimum requirements needed to run the agent see UPS Power Protection Agent requirements HP UPS Power Protection Agent requirements on page 8 Installing the agent using the installation script 1 The agent can be installed two ways o If installing the software from the HP Infrastructure Management Pack CD insert the CD into the CD ROM drive of the computer From the console or a terminal window go to the HP UPS Power Protection Agent Linux Agent subdirectory Execute the following installation script SetupRA o If downloading the software from the HP website http www hp com go rackandpower follow the instructions on the website to unpack the files Locate the Linux agent installation script SetupRA Execute the following script SetupRA d root amp localhost HPPowerProtection eli 7 j Eile Edit View Terminal Help reoot localhost HPPowerProtection The script installs th
76. ime adjustment for daylight saving time a Enter the month day week and time for which daylight saving time should start b Enter the month day week and time for which daylight saving time should end c Select the amount of time the clock should change for daylight saving time in your region Available options are 30 minutes and 1 hour Do one of the following o Click Save Settings to save the information o Click Undo Changes to undo the changes o Click Help to view online help Click Download Configuration File to save a configuration file you can use to duplicate the settings for this management module on other management modules in your environment NOTE Before saving the configuration file configure all the settings available on the web interface exactly as the duplicated modules should be configured a Click Save on the File Download screen b Use the HP UPS Management Upgrade Utility to upload the configuration file to other management modules For more information see Using the HP UPS Management Upgrade Utility on page 115 Network Management menu Click Network Management in the left navigation frame to access the Network Management screen This screen enables administrators to configure network management settings for the management module The Network Management screen contains the following System Information tab on page 61 Trap Receivers tab on page 62 SNMP Managers tab on page 62 Remote Ac
77. interface 68 For more information about the possible redundant configuration status icon combinations see Redundant UPS status on page 94 The attached devices screen enables you to View attached devices and load segment power status e Control load segments Controlling a load segment on page 69 turn off on or cycle power The estimated UPS runtime appears at the top of the screen The total time required to shut down the entire UPS is recalculated when attached devices are added deleted or modified This time is determined by the single largest time necessary to shut down a device attached to the UPS To add delete or configure attached devices click Add New Device to display the Add Edit Attached Device screen on page 69 Controlling a load segment To cycle the UPS click Cycle in the Entire UPS section to gracefully shut down and turn on all load segments To control an individual load segment do one of the following in the section that corresponds to the load segment you want to control e Click Off to shut down a load segment which allows for the graceful shutdown of attached devices Click On to turn on a load segment Click Cyde to gracefully shut down and turn on a load segment Add Edit Attached Device screen 1 Click Add New Device on the Attached Devices screen The Add Device screen appears NOTE Depending on the specific UPS model this screen will vary Add Edit Attached Device De
78. istrator true false https 1234 HP Management Module true false https The last entry allows HP SIM to detect a management module running on port 1234 and using HTTPS Secure Socket Layer protocol HP SIM services must be restarted to apply the change Configuring HP SIM to receive traps Before HP SIM can receive traps the correct MIB file cpqpower mib must be compiled into HP SIM To download the HP Power MIB visit the HP website http www hp com go rackandpower Systems Insight Manager integration 108 To register the MIB 1 the MIB to the HP Systems Insight Manager Nmibs folder 2 From the HP Systems Insight Manager Nmibs folder run mcompile cpqpower mib from the command line to compile the new MIB A new file named cpqpower cfg is created 3 Register the new MIB by entering mxmib a cpqpower cfg from the HP Systems Insight Manager Nmibs command line 4 Enter HP Systems Insight Manager mibs gt mxmib at the command line and verify that the new MIB is listed NOTE For more information on uploading and registering a MIB in HP SIM refer to the HP Systems Insight Manager Technical Reference Guide located on the HP Management CD Contiguring the management module to send traps to HP SIM 1 Add the HP SIM server as an SNMP trap recipient on the SNMP Traps tab on page 67 2 Configure the management module to send alert notifications to HP SIM on the Events tab on page 65 Systems Insight
79. istrators who have many installations that are configured identically and require minimal user interaction During a silent installation you will e Install an agent through the assisted installation method that is appropriate for the operating system e Configure the agent exactly as the final replicated systems should be configured NOTE You must configure the IP address of the management module Create a DevManRA ini file for each site This points each agent to the correct management module and is the more secure option e Use the DevManRA ini file that is generated in the directory of the application as a template in the agent silent install process e Change any items that should be unique such as the Management Server IP address through the normal operation of the software To install the agent on a system running HP UX using the silent installation method 1 Create a temporary directory 2 Copy the following files into the temporary directory you just created DevManRA ini During an assisted install this file is landed in the same folder in which the agent is installed o EULA This file is included with the installation files on the HP Infrastructure Management Pack CD and the software download package on the HP website http www hp com go rackandpower SetupRA This file is included with the installation files on the HP Infrastructure Management Pack CD and the software download package on the HP website h
80. it d DevMan setup Uninstalling components from Windows systems 1 2 3 Click Start gt Settings gt Control Panel Open Add Remove Programs Select UPS Power Protection Agent and then click Change Remove The uninstall wizard launches Select Remove Choice and then click Next Follow the prompts in the uninstall wizard to uninstall the software NOTE Some files might remain following the uninstallation and can be removed manually Uninstalling components from Linux systems Execute the uninstall script Uninstall NOTE Some files might remain following the uninstallation and can be removed manually Uninstalling components from HP UX systems Execute the uninstall script Uninstall Installing the HP UPS Power Protection Agent 39 NOTE Some files might remain following the uninstallation and can be removed manually Installing the HP UPS Power Protection Agent 40 HP UPS Management Module web interface HP UPS Management Module web interface OVerview The web interface graphically displays various measurements and warning and alarm messages from the management module Also system values and power fail settings can be configured through the web interface and sent to the management module NOTE All status information and configuration parameters included on the HP UPS Management Module web interface are available using the HP UPS Management Module Service Menu on page 78 Accessing the web int
81. known to your browser Thecertificate has expired or is not yet valid This condition can occur if you issue your own certificate and it has expired on the certificate does not match the name of the site in the browser address field For more information about security considerations see Security considerations overview on page 110 Establishing a secure session for Internet Explorer The first time you browse to the management module the Secure Session screen appears To ensure a secure connection verify that you are browsing to the desired management module 1 Click View Certificate 2 Verify that the name in the Issued To field is the name of your management module 3 Perform any other steps necessary to verify the identity of the management module Z CAUTION If you are not sure this is the desired management module do not proceed Importing a certificate from an unauthorized source relays your login credentials to that unauthorized source Exit the certificate window and contact the system administrator After verifying the management module do one of the following e Import the certificate and proceed Click View Certificate The certificate appears 8 Click Install Certificate The Certificate Import wizard runs Click Next The Certificate Store screen appears n Select Automatically select the certificate store based on the type of certificate and click Next e Click Finish
82. lations in systemdrive setup log f DevManRA ini Specifies a configuration ini file used for clean installs When this option is specified the device detection and configuration step is omitted Installing the agent on SLES 10 1 Install the agent using the Linux installation script Installing the agent using the installation script on page 33 Or Install the agent using the Linux silent installation method Installing the agent using the silent installation method on page 34 2 Doone of the following Installing the HP UPS Power Protection Agent 35 o Edit the etc sysconfig boot file and change RUN PARALLEL yes to RUN PARALLEL no to remove parallel script execution Or o Edit the etc init d depend start file and add DevMan network at the end of the file to add parallel information for DevMan Installing the agent on an Itanium system 1 Install the 1a32 file for your operating system from the supplementary disc 2 Install the appropriate library files for your operating system from the compact layer in the following order a Install the glibc library file b Install the z1ib library file ia32 ia32el 1 3 2 ia64 rpm ia32el 1 3 2 1a64 rpm ia32el 1 3 2 ia64 rpm ia32el 1 6 13 el5 ia64 rpm glibc glibc 2 3 4 glibc 2 3 4 glibc 2 3 4 glibc 2 5 12 1686 rpm 2 19 1686 rpm 2 25 1686 rpm 2 36 1686 rpm zlib zlib 1 2 1 2 zlib 1 2 1 2 zlib 1 2 1 2 zlib 1 2 3 3 1386 rpm 1 2
83. lay the My Account screen This screen enables you to change your login password My Account Sign Heme Password Verify Password adan To change your password 1 Enter the new password in the Password field 2 Enter the new password again in the Verify Password field 3 Doone ofthe following o Click Save Settings to save the new password o Click Undo Changes to undo the changes o Click Help to view online help HP UPS Management Module web interface 57 User Accounts menu Click User Accounts in the left navigation frame to access the User Accounts screen This screen enables administrators to manage user accounts User Accounts Ce et Administrator 2 LE Saas 2 SSS m r r r p 38 278 NIMM On the User Accounts screen Click Undo Changes to undo the changes Click Help to view online help To add a user account 1 2 3 4 5 Enter the user s sign in name in the Sign In Name field Enter the user s password in the Password field Enter the user s password again in the Verify Password field If the new user is authorized to change the management module settings select the Administrator checkbox Click Save Settings to save the account information To modify a user name 1 2 3 4 5 Enter the changed name in the Sign In Name field Enter the user s password in the Passw
84. le is for a single module UPS Alarms 2898800000 00000000 i Description of Alarm Agert s Not Connected Battery Discharged Battery Disconnected Battery Failure Battery Low Bypass Not Avaliable Bypass On Auto Initiated Fan Fadare hput Out of Range Internal Lass of Redundant Communication Loss of Redundant Power Manual Load Dumped n Battery Owerload Shutdown Pending Site Wiring Faut HP UPS Management Module web interface 48 The following example is for a parallel UPS Alarms coo Severity Description Nate Tine Agents Not Connected i f Click the UPS tabs to view detailed information for each of the sub units in the parallel system The parallel system can contain up to six sub units Click Refresh to refresh the screen or click Help to view online help Identification menu Click Identification in the left navigation frame to display the Identification screen This screen contains contact information for the management module and specific device information about the management module and the UPS HP UPS Management Module web interface 49 The following example is for a single module UPS Identification Parameter System Name System Contact Valuc 111 Compaq 111dev 123456 ba be c
85. led in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corresponding statement Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Class B equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the F
86. menu Click Manual Control in the left navigation frame to display the Manual Control screen This screen contains manual commands such as Initiate Battery Test and Restart Management Module NOTE Depending on the specific UPS model this screen will vary Manual Control Select Command Description c Battery Test Restart Management Module The Initiate Battery Test option is not available for all UPSs To initiate a UPS battery test AN CAUTION Selecting this option might result in an ungraceful shutdown 27 IMPORTANT Do not run a battery test while the UPS is On Battery Select Initiate Battery Test Click Execute Command The results of the test appear on the Parameters screen Parameters menu on page 51 in the Test Results Summary field and a log entry is created in the Application Log Application Log menu on page 56 HP UPS Management Module web interface 53 To reset the management module 1 Select Restart Management Module 2 Click Execute Command NOTE Restarting the management module does not drop the UPS load The web interface is not available while the management module restarts Click Help to view online help Logs tab Menu options listed under the Logs tab include Eventlog menu on page 54 Application Log menu on page 56 Event Log menu Click Event Log in the left navigation frame to display the Event Log screen This screen displays a log of the event
87. n o Click Help to view online help Advanced power fail settings 1 Click the Advanced tab on the Power Fail screen to display the advanced settings Power Fail Poe em Load Devices Conserve Battery Power Maximize Runtime Do Not Low Battery RU AS Stutdawn Delay Load Shutdown Time Runurti battery Shutdown Deley Delay Minutes After Delay Depletion Seconds Seconds 1 wv E 2Mnutes C Db ib device device 2 0 Minutes C c r7 b 3 p OMnutes c op ip CIIM SC 2 Select one of the three radio buttons in the Shutdown Settings field and then enter the shutdown delay if applicable 3 Deselect the Low Battery checkbox or select the Low Battery checkbox and enter a shutdown delay The following matrix describes the possible combinations EE Low Battery Selected Low Battery Deselected HP UPS Management Module web interface 72 MEE Low Battery Selected Low Battery Deselected Shutdown Settings Conserve Battery Power Shutdown Settings Maximize Runtime Shutdown Settings Do Not Shutdown The management module initiates system shutdowns after the specified delay when the UPS begins to operate on battery power unless the UPS issues a low battery alarm before the shutdowns are initiated If a low battery alarm occurs during the delay countdown the management module ignores the On Battery settings and observes the Low Battery shutdown delay setting The mana
88. n the Remote Access tab on page 63 The following is a list of recommended password guidelines e Passwords should not be shared with others Passwords should be limited to one or two people if shared with others Passwords should be coordinated to prevent inadvertent logouts should more than one person know them e Passwords are case sensitive Passwords can be between 1 and 15 alphanumeric characters in length Browser security alert Secure browsing requires the use of SSL SSL is a protocol layer that lies between HTTP and TCP that provides secure communication between a server and a client and is designed to provide privacy and message integrity SSL is commonly used in web based transactions to authenticate the web server which indisputably identifies the server to the browser SSL also provides an encrypted channel of communication between the server and the browser The encrypted channel ensures integrity of the data between the web server and the browser so that data can neither be viewed nor modified while in transit The management module uses a system generated and unique key An integral part of SSL is a security certificate which identifies the management module If your browser displays a security alert when browsing to the management module it can be for one of several reasons HP UPS Management Module web interface 43 Thecertificate is untrusted meaning it was signed by a certifying authority that is un
89. nagement module to which the agent is connected in the Management Module Serial Port dropdown box To configure the command procedure SDScript to run at shut down Select the Run Command Procedure SDScript checkbox Edit the SDScript file or create a new SDScript file A sample SDScript file is landed in the root folder for every agent The name of the SDScript file must be SDScript CMD and this file must remain in the root folder 27 IMPORTANT SDScript command execution can be a very powerful tool and should be tested thoroughly before being used for the first time in response to a power event Not all programs and applications are suitable to be executed as a process especially programs that do not create their own environments Command execution behavior varies by operating system and in general commands to be executed should be put into a batch file or shell script depending on the operating system that will be executing the commands Using an SDScript gives you more control over the circumstances in which commands are executed and allows the commands to run in a copy of the environment When selecting commands to be executed in the SDScript file choose programs and processes that do not require user input or interaction Since the commands can be executed at any time it is difficult to predict if a user will be available to interact with any programs that are launched Verify that specified drive mappings user specific directori
90. nery Dacco ecied C 09202007 0207 4 o Mont V ove Batecy Daconsecied Cleared 08 20 2007 09 07 35 vest Battery Daconsecied 06 20 2007 999715 ves 4 Onconcected 06 20 2007 090701 ves Batery Onccosected 00202007 09 06 4t 0252 Batecy Oacencected 0620 2007 050634 951 Banery 66252907 0 06 20 Mort Banery Daccosectec 04252007 EFO mestes 06 20 2007 090052 a ont Vogue Battery Daceneected 08 20 2007 090052 ws Bypems O Auto 06 20 2007 081405 o ugr Vedve Not Av ete Cere 52 uu Dypens Nct 06 20 2007 941397 ves 1 Bysans O Auto 06 20 2007 08 1259 x wss ESO mestes 0612007 033357 1955 Banery Dacco ectea 06192007 033357 954 mestes 08192007 033347 w54 Banery Deccosected 05 19 2007 033347 B8 263 EFO intaied 0815207 025 3 Dacco ected 00192007 B8 52 20 intated 00192007 0022126 lt The following information is displayed for each event e Severity An icon indicating the severity or status of the alarm Critical Warning Normal or Unknown Description The name of the event Date The date at which the event occurred e Time The time at which the event occurred NOTE When the log reaches the maximum of 500 entries new entries overwrite the oldest entries in the log On the Event Log screen e Click Download Event Lo
91. ns e Configuration A on page 10 UPS connected serially to devices that monitor manage and control the UPS e Configuration B on page 10 UPS connected to devices that monitor the UPS over the network e Configuration C on page 11 UPS connected serially to devices that monitor manage and control the UPS and connected to devices that monitor the UPS over the network Configuration D on page 12 Redundant UPS configuration with serial connections Configuration E on page 13 Redundant UPS configuration with network connections Configuration F on page 14 Redundant UPS configuration with serial and network connections Configuration G on page 15 Redundant UPS configuration with dual subnet Overview 9 Configuration A This figure illustrates a UPS with a management module installed that is serially attached to a server running the UPS Power Protection Agent The server is plugged into a load segment of the UPS and is able to monitor manage and control the UPS 000000000000 LER 22252505500 ltem Server with UPS Power Protection Agent installed UPS with management module installed Configuration B This figure illustrates a UPS with a management module installed that is connected to the network A server on the same network running the UPS Power Protection Agent monitors the UPS
92. nstalling the agent on Windows Installing the agent using the GUI method 1 Insert the HP Infrastructure Management Pack CD into the CD ROM drive of the computer If the AutoPlay feature is enabled the installation menu automatically starts If the AutoPlay feature is disabled explore the CD and double click AUTORUN EXE in the root folder If the software has been downloaded from the HP website http www hp com go rackandpower follow the instructions to unpack the files then locate and run SETUP EXE Select HP UPS Management Module from the side menu Select UPS Power Protection Agent The Welcome screen appears 4 Read the introduction and then click Next HP UPS Power Protection Agent 4 5 InstallShield Wizard IPE x Welcome to the InstallShield Wizard for HP UPS Power Protection Agent 4 5 The InstallShield wizard will install HP UPS Power Protection Agent 4 5 on your computer To continue click Next lt Back Cancel The License Agreement screen appears Installing the HP UPS Power Protection Agent 27 5 Read the license agreement select accept the terms in the license agreement and then click Next HP UPS Power Protection Agent 4 5 InstallShield Wizard License Agreement Please read the following license agreement carefully END USER LICENSE AGREEMENT PLEASE READ THIS END USER LICENSE AGREEMENT AGREEMENT CLICKING THE ACCEPT BUTTON BELOW OR INSTALLING THE SOFTWARE
93. odule before the account is locked Lock out Period After x Enables you to enter the number of minutes to Retries wait between an unsuccessful login and a new login attempt Reset Login Retry Count For All Enables you to reset all locked out sessions Users Previous Menu Returns to the previous menu System Configuration submenu Date Time Configuration Enables you to configure the date and time Date Time Configuration submenu Network Time Protocol Enables you to configure the date and time using NTP Daylight Saving Changes Enables you to configure daylight saving time parameters Previous Menu Returns to the previous menu 2 Manual Date Time Enables you to configure the date and time manually HP UPS Management Module Service Menu 84 Network Time Protocol submenu Primary NTP Server Enables you to enter or change the IP address of the primary NTP server Secondary NTP Server Enables you to enter or change the IP address of the secondary NTP server GMT Offset time zone Enables you to select the time zone from the table provided Update Frequency 1 8760 Enables you to enter the number of hours that hours should pass between each date and time eo 0 update NTP Client Enables you to enable or disable the NTP client Accept Changes Enables you to save all changes Returns to the previous menu Manual Date Time submenu 1 Change Date Enables you to enter or change the date
94. ord field Enter the password again in the Verify Password field If the user has administrator rights added or removed select or deselect the Administrator checkbox Click Save Settings to save the updated account information To modify a user password 1 2 3 4 Enter the user s login name in the Sign In Name field Change the password a Enter the new password in the Password field b Enter the new password again in the Verify Password field If the user has administrator rights added or removed select or deselect the Administrator checkbox Click Save Settings to save the updated account information To delete a user account 1 Select the Delete checkbox for the user account that is to be removed HP UPS Management Module web interface 58 2 Click Delete Users to delete the user account The account is removed and no longer appears on the User Accounts screen Network menu Click Network in the left navigation frame to access the Network screen This screen enables administrators to configure network settings for the management module The management module MAC address is displayed on the Network screen for informational purposes Network BootP Enable Disable P Adis Network Mas ps ps p p j Default Gateway M72 Ips 7 Network Time Protocol MTP 6 Enable C Disable Primary NTP Server u2 ps p Secondary NTP Server 2 JB WM NTP GMT Offset
95. ot in use by another device on the network Unable to reboot the machine Possible Cause The system hangs when the InstallShield wizard for the UPS Power Protection Agent is left open and minimized during the attempted reboot Action Manually power off the machine Unable to set event delays using telnet Action Event delays must be set using the HP UPS Management Module web interface Unable to start the HP UPS Power Protection Agent for Linux Symptom You cannot start the service for Linux or the error message Segmentation fault usr local DevMan displays Possible Cause name and IP address are incorrect Files are missing Action Update the server name and IP address on etc hosts e Install the file compat libstde 7 3 2 96 128 1386 rpm which is required by the HP UPS Power Protection Agent Linux package HPRA 4 5 x 1586 rpm Troubleshooting 97 Unexpected problems occur with the web interface and Service menu Possible Cause The management module was removed from one UPS and then installed in a different UPS Action Reconfigure the management module for the current UPS Utility alarm Possible Cause The utility input voltage is repeatedly outside the UPS operating range Action 1 Check the management module log files to obtain specific error information 2 Check the input voltage and reconfigure the UPS For more information about configuring the UPS see the UPS documenta
96. ot log in through telnet Possible Cause A user account was added but the password was not set Action An administrator must edit the user account to set a password On battery alarm Action The UPS continues to run on battery power until the battery is completely discharged or until utility power is restored unless the shutdown parameters specify to turn off both the system and the UPS On boost alarm Possible Cause The input voltage is too low for the UPS The UPS boosts the voltage up to acceptable limits Action For information on Boost mode refer to the UPS documentation On buck alarm Possible Cause The input voltage is too high for the UPS The UPS bucks the voltage down to acceptable limits Action For information on Buck mode refer to the UPS documentation Operating system firewall prevents management module functionality Symptom The management module does not connect with the agent or browser Action Follow the instructions in the operating system documentation to disable the firewall or to keep the firewall enabled with port 3573 open Overload alarm Possible Cause The device load has exceeded the UPS power rating Action Verify all equipment is drawing within the rated requirements If necessary reduce the equipment connected to the UPS The UPS might need to be reset Troubleshooting 93 Receiving a securily error Symptom Security error Domain Name mismatch message when trying to bro
97. ote Access Changed 1712005 120401 Serial User Logged in 1 1 2005 120341 admin Teinet User Logged Out 1 1 2005 120005 cnin Telnet User Logged in wins 12000 v Download Application Log Clear Application Log ELLE The following information is displayed for each application event User The login name of the user who performed the action Event A description of the application event Date The date at which the event occurred e Time The time at which the event occurred NOTE When the log reaches the maximum of 500 entries new entries overwrite the oldest entries in the log On the Application Log screen e Click Download Application Log to export the application log The File Download screen appears o Click Open to view the log in a user selected application o Click Save to save the log file csv to your computer e Click Clear Application Log to clear the log files e Click Help to view online help HP UPS Management Module web interface 56 Setup tab Menu options listed under the Setup tab include Account menu on page 57 User Accounts menu on page 58 Network menu on page 59 Network Management menu on page 60 Event Notifications menu on page 64 Attached Devices menu on page 67 Power Fail menu on page 71 e Shutdown Events menu on page 73 Scheduled Shutdowns menu on page 74 My Account menu Click My Account in the left navigation frame to disp
98. r account 58 device numbers 49 devices connecting 23 discovering the management module 108 duplicating the configuration 59 115 editing an attached device 69 editing scheduled shutdowns 75 email notifications setting up 66 Email Setup tab 66 Emails submenu 83 European Union notice 102 Event Log menu 54 Event Notifications menu 64 event notifications defining 65 event notifications troubleshooting 90 Events tab 65 executing battery test command 53 exporting an application log 56 exporting an event log 54 F FCC rating label 100 features 7 17 Federal Communications Commission FCC notice 100 101 Index 118 firmware updating 112 firmware version 49 76 front panel components 17 G GUI installation agent 27 H hardware installation 18 hardware supported 9 hardware version 49 76 help contents 77 Help tab 75 Home tab 46 HP Systems Insight Manager overview 107 HP UX installing the agent 36 HP UX reconfiguring components 39 HP UX uninstalling components 39 Identification menu 49 Info amp Updates menu 77 installation overview 26 installation script HP UX agent 37 installation script Linux agent 33 installing hardware 18 installing the agent 26 installing the unit 18 introduction 7 IP address viewing 49 IP addresses setting up 59 J Japanese notice 103 L LED internal health 20 LEDs location 17 LEDs troubleshooting 87 Linux installing the agent 33 Linux
99. r ltanium based Systems with Service Pack 2 Red Hat 4 for Itanium with Update 5 SUSE Linux Enterprise Server 9 for x86 with Service Pack 3 EE Red Hat Enterprise AS ES Linux 4 for AMD64 and Intel EM64T with Update 5 Operating system 64 bit Microsoft Windows Server 2003 for AMD64 and Intel EM64T with Service Pack 2 Red Hat Enterprise Base Server Advanced Platform Linux 5 for ltanium Red Hat Enterprise Base Server Advanced Platform Linux 5 for AMD64 and Intel EM64T Overview 8 Hardware and software Suggested minimum requirements SUSE Linux Enterprise Server 9 for AMD64 and Intel EM64T with Service Pack 3 SUSE Linux Enterprise Server 9 for ltanium with Service Pack SUSE Linux Enterprise Server 10 for AMD64 and Intel EM64T with Service Pack 1 SUSE Linux Enterprise Server 10 for Itanium 9 with Service Pack 1 HP UX 11i v1 11 11 with the following patches for all v1 machines PHNE 28799 PHSS 22535 Patches for B2000 machines include the v1 patches plus the following patches PHKL 28253 PHSS 28547 55 28548 HP UX 11i v2 11 23 with the latest patch bundle HP UX 11 0 for HP 9000 with patch bundle HPUX 800 11 0 11081152 PHCO 28112 For the latest updates of HP UX patches see the HP Patch Firmware Database website http www 1 itrc hp com service patch mainPage do Typical hardware configurations The management module can be attached in any of the following configuratio
100. r the correct IP address host name communications port or serial path for the first management server that should communicate with the agent Do not select Any Server from the dropdown box in Windows or enter an asterisk where prompted for Linux or HP UX Enter the correct IP address host name communications port or serial path for the second management server that should communicate with the agent Do not select Any Server from the dropdown box in Windows or enter an asterisk where prompted for Linux or HP UX Close the configuration program Silent install did not execute successfully Action Troubleshooting 95 e Verify the command line parameters are correct e Verify the configuration file is valid e Verify the Setup iss destination path is correct e the InstallShield Knowledge Base article 101901 for the setup log result code Task Bar menu does not clear Symptom The task bar menu does not clear when clicking off the menu onto the Windows desktop Possible Cause This is a known Windows behavior Action Start another application or open a new window and the issue disappears UPS Power Protection Agent does not display a shutdown warning message in SLES operating systems Action The shutdown executes correctly although a countdown does not appear Unable to discover a UPS Action e Verily that the UPS is connected to the correct communications port COM1 2 and so
101. re minimal user interaction During a silent installation you will o Install an agent through the assisted installation method that is appropriate for the operating system o Configure the agent exactly as the final replicated systems should be configured o Use the DevManRA ini file that is generated in the directory of the application as a template in the agent silent install process o Change any items that should be unique such as the Management Server IP address through the normal operation of the software The following table summarizes the available installation options for each operating system Operating GUI Non GUI Silent Local remote system installation installation installation installation Windows Available DEM Available Linux s Available Available HP UX Available Available Available NOTE If you are an existing HP Power Manager user you must uninstall the HPPM Remote Agent before installing the UPS Power Protection Agent Installing the agent on Windows operating systems The UPS Power Protection Agent can be installed using the GUI or silent installation methods on any supported Windows operating system 27 IMPORTANT To ensure your system has the minimum requirements needed to run the agent see UPS Power Protection Agent requirements HP UPS Power Protection Agent requirements on page 8 Installing the HP UPS Power Protection Agent 26 NOTE You might need to reboot after i
102. reconfiguring components 36 Linux uninstalling components 39 load segments controlling 8 69 log file 54 56 logging in through a browser 42 Logs tab 54 M MAC address viewing 49 59 76 mail server setting up 66 management module components 17 management module discovering 108 Manual Control menu 53 Manual Date Time submenu 85 mixed configuration 11 modifications FCC notice 101 modifying a user account 58 monitor resolution 15 My Account menu 57 N navigating 45 navigating the Service Menu 79 network cable connecting 20 Network Configuration submenu 81 Network Management menu 60 Network menu 59 Network Settings submenu 82 network settings configuring through a browser 59 60 Network Time Protocol submenu 85 NTP parameters configuring 59 85 Overview menu 46 overview agent 8 overview agent installation 26 overview product 7 overview Service Menu 78 overview web interface 41 P Parameters menu 51 password changing through a browser 57 58 POST Power On Self Test 79 Power Fail menu 71 power fail settings advanced 72 Power Protection submenu 81 problem diagnosis 87 product overview 7 R reconfiguring components HP UX agent 39 reconfiguring components Linux agent 36 reconfiguring components Windows agent 32 Index 119 redundant configuration 12 13 14 15 94 113 regulatory compliance identification numbers 100 regulatory compliance notices 100 102 remote ac
103. ry process HP SIM can detect an installed management module The web interface for the discovered module can be launched from the HP SIM All Systems page Yew Faves Ios b O nd lis s remm Address ticoco meport alficme Ms ort alf ames g Tasks Logs Options Updated Wed 1022502006 805 22 PM COT 04 09 veros fm E J 6 4 122 Undemed Event Sess Al Syriens Cre On nons Oo urereen Search 7 Mystic mare pst lype Sytem ess oam Hane Advanced Sem n o t crat xp Server 17225204 6 D nS Stem 173265400 Produrve Swatch awe Omonge r o 1224 24 81 Switch 17225200 HP P Conmote Switch Over Aro r o D 12 294 Stn 172252440 HP Pr Curve Switch 282 Ali 7225204 Swich 17225248 HP P Swich Adverts n o T 0 mm 17225244 17225 204 120 Switch 1722524120 ProCurve Swich 202 B poste r o 1226204 001 Seth 172286224 122 HP Coreoe Swim 0 Shared 7 17225294 124 El systema D me Ou syst r o 17 Seton 172 258 234 140 P ProCuree Switch 282 DAB Servers r 17 Dwteh 1722624 141 Coraci 255 17 172 26204 144 HP UPS Management 7 eru Mod O Sher Systeme r 9 D 17225204100 Sto 172 26 24 180 H
104. s on the HP Infrastructure Management Pack CD and the software download package on the HP website hitp www hp com go rackandpower SetupRA exe This file is included with the installation files on the HP Infrastructure Management Pack CD and the software download package on the HP website hitp www hp com go rackandpower 3 From the directory that contains all four files run Setup exe s f DevManRA ini to install silently If the ini file is not located in the same folder as the Setup file run Setup exe s f path DevManRA ini where lt path gt is the DevManRA ini file location The following command line parameters can be specified and are applicable for both interactive and silent modes Performs a silent install r Reboots the computer at completion of setup This option is supported only on Windows and only for a silent install DevManRA ini Specifies a configuration ini file used for clean installs When this option is specified the device detection and configuration step is omitted Reconfiguring the agent on Windows operating systems To reconfigure the agent e Right click the agent system tray icon to display a context menu from which the management service can be stopped or started In this menu you can also o o o Launch a browser session using the Connect option Configure new settings using the Configure option Change the IP address or serial path that the a
105. s that have occurred on the UPS such as the UPS switching to battery power The following example is for a single module UPS Event Log Severity Description Date Time Agert s Not Connected 08 31 2006 1241 09 2 Agent s Net Connected 08 31 2006 1241 09 Agent s Not Connected 08 31 2006 1219 59 Agent s Not Connected 08 31 2006 1219 59 Agent s Not Connected 08 31 2006 1205 04 Agent s Not Connected 08 31 2006 12 05 04 Agert s Not Connected 08 31 2006 11 59 44 Agent s Not Connected 08 31 2006 11 59 44 Agent s Not Connected 08 31 2006 11 54 24 Agent s Not Connected 08 31 2006 11 54 24 Agent s Not Connected 08 31 2006 11 36 54 Agent s Not Connected 08 31 2006 11 36 54 Agent s Not Connected 08 31 2006 11 36 24 Agert s Not Connected 08 31 2006 11 36 24 Agerk s Not Connected 08 1 2006 11 33 54 Agent s Not Connected 08 31 2006 11 33 34 Agent s Not Connected 08 31 2006 11 33 04 Agert s Not Connected 08 31 2006 11 33 04 Not Connected 08 31 2006 11 26 59 Agent s Not Connected 08 31 2006 11 26 59 Agent s Not Connected 08 31 2006 11 15 43 v HP UPS Management Module web interface 54 The following example is for a parallel UPS Event Log Severity UPS Description Date Time wii Batecy Cleared 606 22 o 154 Battery Cleared 06 20 2007 099612 o Aaner Oncensected eared 06202007 090801 o 1952 Banery Daceosectea 06 26 2007 090751 o ws Ba
106. screen appears 8 Click Install The wizard installs the software HP UPS Power Protection Agent 4 5 InstallShield Wizard Ready to Install the Program The wizard is ready to begin installation Click Install to begin the installation If you want to review or change any of your installation settings click Back Click Cancel to exit the wizard Installshield Cancel Installing the HP UPS Power Protection Agent 29 9 Click Finish to complete the install wizard and continue with the configuration process HP UPS Power Protection Agent 4 5 InstallShield Wizard jee InstallShield Wizard Complete The InstallShield Wizard has successfully installed HP UPS Power Protection Agent 4 5 Click Finish to exit the wizard lt Back I Cancel NOTE It might take a moment for the configuration screen to appear If there are open windows on the desktop you might need to minimize the windows to view the configuration screen 10 Enter the valid host name IP address or communications port of the management module in the Management Server 1 field This setting ensures that a particular management module executes commands and operating system shutdowns on the computer running the agent If security is not a concern leave this field blank 11 To enable a redundant configuration enter the host name IP address or communications port of the second management module in the Management Server 2 fiel
107. sing the management module web interface a Access the web interface through a web browser on page 41 or the system tray icon on page 42 in Windows b Log in to the web interface Signing in to the web interface on page 42 The web interface appears c Click the Setup tab in the top frame of the web interface d Click Attached Devices in the left navigation frame The Attached Devices screen appears e If the agent is already attached click the hyperlink for the agent The Add Edit Attached Device screen appears Or If the agent is not already attached click Add New Device The Add Edit Attached Device screen appears f Ifthe agent has already been added verify that the IP address or communications port for the machine that hosts the agent is entered correctly in the Computer Device Information area Or If the agent has not been added configure the agent settings Be sure that the IP address or communications port for the machine that hosts the agent is entered correctly in the Computer Device Information area For more information about adding agents see Add Edit Attached Device screen on page 69 Redundant configuration 113 g Click Save Changes to return to the Attached Devices screen h Repeat steps e through g to configure the agent information on the second management server 4 Verify that the agent is communicating with both UPSs on the Attached Devices screen Attached Devices menu on page 6
108. st email HP UPS Management Module web interface 66 SNMP Traps tab This screen enables administrators to configure SNMP trap event notifications Event Notifications stu Taps Parameter Setting Control IP Address Community Trap Receiver 1 Oea okak b b hb p Trap Receiver 2 C Enable Disable b bk p uec Trap Receiver 3 C Enable Disable b b b p puc 2 Trap Receiver i C Enable Disable Fk b P p uic Trap Receiver 5 ee E b b BP b Trap Receiver 86 C Enable Disable b b ff b fuse 2 Trap Receiver 87 C b hb hb b box TeARew C enove Comme P P B px pence C Enable Disable bP 20 Trap Receiver 10 C tasto Dhabi b hb hb pb pac To configure the SNMP trap notifications SI 1 Enable SNMP traps for up to 10 servers 2 Enter the IP address for up to 10 trap recipients in the IP Address field 3 Do one of the following o Click Save Settings to save the information o Click Undo Changes to undo the changes o Click Help to view online help 4 Click Send Test Trap to send a test SNMP trap Attached Devices menu Click Attached Devices in the left navigation frame to display the Attached Devices screen This screen enables administrators to manage attached devices NOTE Depending on the specific UPS model this screen will vary HP UPS Management Module web interface 67 Attached Devices Shut
109. st of the device ROM has detected a checksum or CRC error The device s operating code is suspicious and should be replaced or reflashed In a multi module system or internally to a UPS with multiple controllers the firmware versions in place are not compatible with each other The agent lost communication to one of the redundant UPSs This alarm appears on the management module that is still in communication with the agent If both management modules lose communication with the agent this alarm does not appear One of the redundant UPSs is off or on battery power Alert messages 105 Manual Load Dumped The load power is off This alarm is used to record the date and time of an EPO event The UPS is using the battery to power the load On Boost The UPS detected a low input condition and is increasing input voltage to a nominal level On Buck The UPS detected a high input condition and is reducing input voltage to a nominal level Output Out of Range e Measured output voltage has exceeded the upper voltage limit specification for normal operation Measured output voltage is less than the lower voltage limit specification for normal operation Measured output frequency is outside the upper or lower frequency limit specification for normal operation Overload Overload alarms are sent based on the individual UPS model overload protection specifications that are available in the UPS documentation The load on the UPS output phas
110. stall this file is landed in the same folder in which the agent is installed o EULA bx This file is included with the installation files on the HP Infrastructure Management Pack CD and the software download package on the HP website hitp www hp com go rackandpower SetupRA This file is included with the installation files on the HP Infrastructure Management Pack CD and the software download package on the HP website hitp www hp com go rackandpower o Uninstall This file is included with the installation files on the HP Infrastructure Management Pack CD and the software download package on the HP website hitp www hp com go rackandpower 4 5 1586 file is included with the installation files on the HP Infrastructure Management Pack CD and the software download package on the HP website hitp www hp com go rackandpower 3 From the directory that contains all five files run SetupRA s f path DevManRA ini to install silently Replace path with the DevManRA ini file location The following command line parameters can be specified and are applicable for both interactive and silent modes IDEM Performs a silent install log Creates an installation log user local DevMan install log Default is disabled for interactive mode and enabled for silent mode This option is supported only on Linux The installation log is created automatically for Windows 9 during silent instal
111. stalling the management module NOTE It is not necessary to power down the UPS before installing the management module 1 Disconnect the communications cable from the option card 2 Remove the two screws securing the option card or cover plate and slide the card or plate out Installing the HP UPS Management Module 18 3 Install the management module along the alignment channels in the option slot x99 4 If the UPS is powered up you can be sure that the management module is seated properly and receiving power by verifying that the Power LED is illuminated solid green Module E 0 97 8 8 3 i P N AF4O1A Config Pass Thru 5 Secure the management module using the two screws you removed in step 2 Installing the HP UPS Management Module 19 Checking the Error LED If the Error LED illuminates red or flashes red see the Troubleshooting on page 87 section for more information HP UPS Management Module Feto OLOR Spares P N 434203 001 P N AFAOTA Contig Pass Thru Connecting the network cable Connect a standard Ethernet cable between the network connector on the management module and a network jack V oOo This connection is used to access the management module remotely through telnet or web interface The management
112. t calls may be recorded or monitored o If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website http www hp com e other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wweontact html Technical support 99 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model number The regulatory model number can be found on the product nameplate label along with all required approval markings and information When requesting compliance information for this product always refer to this regulatory model number The regulatory model number is not the marketing name or model number of the product Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be instal
113. tected Devices Shutdown Events Settings Enables you to configure events for which the UPS should shut down 4 Scheduled Shutdowns Enables you to view a list of configured scheduled shutdowns add a new scheduled shutdown or delete a scheduled shutdown 5 Load Control Enables you to select an entry to cycle the UPS or to turn on turn off or cycle individual UPS load segments Device Identification Enables you to enter a device name and contact information for the UPS Previous Menu Returns to the previous menu Network Configuration submenu 1 Network Settings Enables you to enter or change network properties for the management module Remote Console Enables you to enter or change parameters for telnet access Web Access Enables you to enter or change parameters for web interface access Session Settings Enables you to configure timeouts and retries for remote sessions Previous Menu Returns to the previous menu File Transfer FTP Enables or disables the FTP service HP UPS Management Module Service Menu 81 Network Settings submenu Option number 0 Submenu Description sid Static IP Address Enables you to set the management module IP address Static Subnet Mask Enables you to set the management module subnet mask 3 Static Default Gateway Enables you to set the management module default gateway 4 Toggle Boot Mode Enables you to toggle the boot mode between BootP and Static IP Ping Utility Pings the mana
114. the correct IP address Linux agent does not execute on Red Hat 5 Symptom The following error appears when attempting to execute the SetupRA agent bash SetupRA bin sh bad interpreter Permission denied Action Enter SH in front of the command For example SH SetupRA Low battery warning is displayed Action Plug the UPS into an AC grounded outlet for at least 24 hours to charge the batteries and then test the batteries Replace the batteries if necessary Manual Load Dumped alarm not working Symptom For the R3000 XR turning off the UPS from the front panel does not result in a Manual Load Dumped alarm Possible Cause The Manual Load Dumped alarm is not supported on this model Adion No action is required Messages from the Messenger Service are not displayed in Japanese Possible Cause The Messenger Service is working as designed Action No action is required Network attached UPS not discovered Action 1 Be sure the network cable is properly connected 2 Verify the password that is configured in the network option card installed in the UPS The default password is admin The password is case sensitive 3 Verify that the IP address entered is the same as the IP address configured in the card Troubleshooting 92 4 Verify that the network settings are correct No power Action Verify that the UPS is connected to a working outlet and that the UPS is powered up Non admin users cann
115. tifications screen This screen enables administrators to configure event notification settings for the management module The Event Notifications screen contains the following Events tab on page 65 Email Setup tab on page 66 SNMP Traps tab on page 67 HP UPS Management Module web interface 64 Events tab This screen enables administrators to define the event notifications emails or SNMP traps the management module sends for each event Event Notifications ea Ee przenies LES Trap Delay in d Delay in Mirate s B8 Not Connected r r F a Diecharged n F Bevery Cecesnactt b r B B8 Battery Faure Beery Low P F _ A Bypass On Auto r p r PF a Brzana not atase r Ba r b 1 Fan Falore r r b a Input Out of Range r P internal F ature r 5 r F EB Loss of Regungart Communcator r po P Leas of Recusdart Power r z PF B Maeva Load Dunped r FP On Battery r P F j B r b r F a r bp A Ste Wiring Faut e cm r pum g of Range 5 r F UPS Saeg On Batiery r E EZLZM LLLI To configure the event notifications 1 For each event description listed select the Enabled checkbox to indicate that email notifications or SNMP traps are sent for that event To enable all events
116. tion Or Contact a qualified electrician to verify that the utility power is suitable for the UPS 3 Rediscover the UPS so that the management module reads the new nominal voltage and shows the correct limits on the graphs When resetting or powering on the management module the browser does not display the web interface Adion Allow 15 to 30 seconds for the management module to boot Troubleshooting 98 Technical support Before you contact HP Be sure to have the following information available before you call HP Technical support registration number if applicable Product serial number e Product model name and number Product identification number Applicable error messages e Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller e Inthe United States see the HP US service locator webpage http www hp com service locator e In other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wwcontact html For HP technical support e In the United States for contact options see the Contact HP United States webpage http welcome hp com country us en contact us html To contact HP by phone Call 1 800 HP INVENT 1 800 474 6836 This service is available 24 hours a day 7 days a week For continuous quality improvemen
117. tting up and modifying user accounts For more information see Setup tab on page 57 o Click the Help tab to access the interface information and help section For more information see Help tab on page 75 Leftnavigation frame Contains a list of menu options a list of alarms and warnings and a legend o The options menu is dynamic and the options listed change depending on the tab selected and your access rights o The list of alarms and warnings displays the individual alarm status for the managed UPS The graphical indicator displays the number of active alarms and displays the icon for the most severe alarm The date and time of the last update is also indicated HP UPS Management Module web interface 45 o The legend displays the meaning of symbols used in the interface Expand and collapse the legend by clicking the arrow in the upper right corner Main frame Contains the various interface screens based on the menu option selected in the left navigation frame O HP UPS Management Module CE Overview 00 Parameters Manual Cortrol Home tab Menu options listed under the Home tab include e Overview menu on page 46 Alarms menu on page 48 e Identification menu on page 49 Parameters menu on page 51 Manual Control menu on page 53 Overview menu Battery Run Tre 3Mn Battery Canscty 100 Battery restated Oste 01012005
118. ttp www hp com go rackandpower o Uninstall This file is included with the installation files on the HP Infrastructure Management Pack CD and the software download package on the HP website http www hp com go rackandpower HPRA4 5Buildx depot This file is included with the installation files on the HP Infrastructure Management Pack CD and the software download package on the HP website http www hp com go rackandpower Installing the HP UPS Power Protection Agent 38 From the directory that contains all five files run SetupRA s DevManRA ini to install silently If the ini file is not located in the same folder as the SetuprRA file run SetupRA s f path DevManRA ini where path is the DevManRA ini file location The following command line parameters can be specified and are applicable for both interactive and silent modes M Performs a silent install Creates an installation log opt DevMan install log Default is disabled for interactive mode and enabled for silent mode The installation log is created automatically for Windows 9 during silent installations in systemdrive setup log f DevManRA ini Specifies a configuration ini file used for clean installs When this option is specified the device detection and configuration step is omitted Reconfiguring the agent on HP UX operating systems To reconfigure the management module IP address or serial path run sbin in
119. ule 23 2 Connect one end of a network cable to the RJ 45 connector on the adapter 3 Connect the other end of the network cable to a serial device connector on the management module Note the connector number on the management module to which the device is connected 4 Connect the device to a UPS load segment receptacle using the device input power or a jumper cable Installing the HP UPS Management Module 24 5 Press the Reset button on the management module front panel HP UPS Management Module Feto S 8 8 3 P N AF401A Pass Thru Installing the HP UPS Management Module 25 Installing the HP UPS Power Protection Agent Installation overview Install the UPS Power Protection Agent on any machine that is powered by the UPS and any machine that the management module uses to initiate a command There are three installation options e GUL installation A series of dialog boxes and prompts guide you through the installation process Non GUl installation A series of commands are necessary to complete the installation e Silent installation A preconfigured initialization file is specified during installation This file contains all the information a user is typically prompted to enter Silent installation is typically used by system administrators who have many installations that are configured identically and requi
120. uninterruptible power system Acronyms and abbreviations 117 Index A About menu 76 accessing software browser 41 accessing software system tray icon 42 adding an attached device 69 adding new users 58 adding scheduled shutdowns 75 advanced power fail settings 72 agent installation 26 agent installation overview 26 agent overview 8 alarm conditions 104 Alarms menu 48 alerts event notification 64 alerts viewing 48 Application Log menu 56 Attached Devices menu 67 batteries testing 53 Battery submenu 81 baud rate 21 browser requirements 15 browser security alert 43 browser launching 41 browser troubleshooting 88 BSMI notice 103 C cabling 20 21 Canadian notice 101 class A equipment 100 class B equipment 100 components 17 components reconfiguring 32 36 39 components uninstalling 39 configuration file 59 configuration utility screen 80 configuration duplicating 59 configuration hardware 9 configuration mixed 11 configuration network 10 configuration redundant 12 13 14 15 94 113 configuration serial 10 configuring multiple units 115 configuring remote access 22 connecting devices 23 connectors illustrated 17 contact information 61 99 Contents menu 77 controlling a load segment 69 D date and time 59 85 Date Time Configuration submenu 84 Daylight Saving Changes submenu 85 daylight saving time setting up 59 85 Declaration of Conformity 101 deleting a use
121. used by over voltage under voltage over frequency under frequency or over current The utility input is not present and detected voltage is zero An attempt to automatically recalibrate the UPS has failed Charger fault The battery charger has failed DC Link fault Measured DC link voltage has exceeded the upper voltage limit specification for normal operation At least one fan in the UPS has failed At least one fuse in the UPS has failed and must be replaced Inverter fault Measured inverter output voltage has exceeded the upper voltage limit specification for normal operation Inverter fault Measured inverter output voltage is less than the lower voltage limit specification for normal operation The inverter module has failed its power up self test or its continuous self test Inverter fault The inverter has failed The inverter output has failed and cannot support the load The reasons for this alarm are for example inverter over or under voltage over or under frequency distorted waveform and output out of window Inverter fault The measured inverter output current exceeds the upper current limit specification for normal operation The inverter output voltage sensor has not been calibrated For a parallel system this module has detected that the sync bus is not active A test of the device EEPROM has detected a checksum failure The device either has not been programmed or contains suspicious data A te
122. vice Information Description Type Remote Agent Load Load 1 Computer Device Information P Address p Management Serial Port Por r r Run Command Procedure SOScript 7 Run Event Procedure Estimated Time Required To Shut Down Operating System fi Minutes Execute Command h Minutes O neo HP UPS Management Module web interface 69 Enter the device name or description in the Description field Select the type of device in the Type dropdown box o Remote Agent Select Remote Agent when attaching a network agent to the UPS o Serial Agent Select Serial Agent when attaching a serial agent to the UPS o Storage Device Select Storage Device when attaching a shared hard disk storage device to a UPS load segment Storage devices have the longest runtime so servers accessing this device can save data before shutting down o Other Device Select Other Device for any unmanaged device such as a router or hub Unmanaged devices are either on or off and are not shut down gracefully If output power is supplied by controllable load segments select the load segment to which the device is attached in the Load dropdown box Depending on your UPS model the number of available load segments varies If the device type is Remote Agent enter the IP address of the machine that hosts the agent in the IP Address field Or If the device type is Serial Agent select the serial connector on the ma
123. voltage level has dropped below the predetermined low battery warning level The bypass input voltage is not available for transfer This condition might be caused by over or under voltage over or under frequency out of phase lock or other reasons Bypass ON Auto The UPS is on bypass and the critical load does not have power protection Bypass ON Manual A user has flipped a switch for example Maintenance Bypass that bypasses the UPS Check Breaker e inverter output contactor breaker is open The rectifier charger input breaker is open Electronics Module For an 1 parallel system one of the power modules has failed Failure EPO Initiated The UPS has shut down because of the activation of the remote EPO signal Alert messages 104 Alarm text Input Out of Range Internal Failure Loss of Redundant Communication Loss of Redundant Power Input Utility fault Measured input voltage has exceeded the upper voltage limit specification for normal operation Input Utility fault Measured input voltage is less than the lower voltage limit specification for normal operation Input Utility fault Measured input frequency is outside the upper or lower frequency limit specification for normal operation Rectifier fault Measured rectifier input current exceeds the upper current limit specification for normal operation The utility input power is not within predetermined limits This is possibly ca
124. wse with SSL Possible Cause The IP address or server name has changed Action Stop the service delete the certificate file and restart the service Redundant status error displays on the Attached Devices screen for a nonredundant configuration Possible Cause The HP UPS Power Protection Agent was incorrectly configured Action Reconfigure the agent 1 Open the agent configuration program for your operating system o Windows Reconfiguring the agent on Windows operating systems on page 32 o linux Reconfiguring the agent on Linux operating systems on page 36 o HP UX Reconfiguring the agent on HP UX operating systems on page 39 Verify that the correct IP address host name communications port or serial path is entered for the management server that should communicate with the agent To allow any management server to connect to the agent select Any Server from the dropdown box in Windows or enter an asterisk where prompted for Linux or HP UX For a nonredundant configuration be sure that no second management server is specified for communication with the agent Close the configuration program and check the Attach Devices screen Attached Devices menu on page 67 to verify that the redundant UPS RU column is grayed out Redundant UPS status The following table describes the possible combinations for the redundant UPS status icons found on the Attached Devices screen Attached Devices menu on page 67
125. y amp Security Certificates Manage Certificates gt Authorities gt Import Establishing a secure session for Firefox The first time you browse to the management module the Secure Session screen appears To ensure a secure connection verify that you are browsing to the desired management module 1 Click Examine Certificate 2 Verify that the name in the Issued To field is the name or IP address of your management module 3 Perform any other steps necessary to verify the identity of the management module 4 After verifying the management module do one of the following a Click either Accept this certificate permanently or Accept this certificate temporarily for this session b Click OK NOTE If using Firefox you can manually import the file into the browser by clicking Edit gt Preferences gt Advanced gt Security gt View Certificates Authorities Import Navigating the web interface The web interface is divided into three frames frame Contains a Sign Out hyperlink Home tab Logs tab Setup tab and Help tab o Click the Sign Out hyperlink to log out of the interface o Click the Home tab to see the menu options for viewing general status information For more information see Home tab on page 46 o Click the Logs tab to see the menu options for displaying data logs For more information see Logs tab on page 54 o Click the Setup tab to see the menu options for configuring the management module and se

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