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HP 670C Series User's Manual

1. LED Indicator Statement The display LEDs meet the requirements of EN 60825 1 Power Adapter Statement RRL Korean Class B Product The power adapter cannot be repaired If it is defective it should be discarded or returned to the AA CUE supplier ASS ARR AP SUR VCCI Japan Class 2 Product 13211 la 172 GRROR A4 Baas Be 717124 Bois TE ALBA ol AS PASA det Wo A ASt AS Wolke PAP FAI qY 5 55 ORES ee ee Y EE 17 TR RREA gef uet BAZA COEL PROTEC BL KY UE TE ZEBRI MRT LHH AA A BS 717 ol 77S Arge ARABE MATADE EEE ARO AL Ye WEA FAIRE EE BE BERRBCE TELL YELP ZL ASA ARS RUEGO NIS AS 472 7178 Beet BS 472 717 99 71118 Det 72 REFERENCE SPECIFICATIONS AND ORDERING INFORMATION Prererrrrr rere errr reer rere rrr rrr rrr rrr rrr rrr rrr rrr rrr rrr rir rrr rrr RRR RRR rrr iy Available Supplies and Accessories Supply Accessories HP Reorder Number HP JEEE 1284 Compliant Parallel Interface Cable with one 1284 A connector for the computer port and one 1284 B connector for the printer port 2 meter length C2950A 3 meter length C2951A HP Centronics Parallel Interface Cable C2912B or HP24542D Print Cartridge Black Print Cartridge 51629A or 29A Color Print Cartridge 51649A or 49A Media HP Premium Transparency Film U S letter 50 sheets C3834A HP Premium Transparency Film U S letter 20 sheets C3828A HP Premium Transparency Film European A4 50 sheets C3835A HP Premium Transparen
2. 800 538 8787 To order replaceable parts within the U S 800 227 8164 For information on HP Service Agreements within the U S 800 835 4747 Monday Friday 7 30 am to 12 noon PST and 1 00 pm to 4 00 pm PST Canada 800 387 3154 905 206 4725 Fax 905 206 3485 3739 Hewlett Packard Canada Ltd 5150 Spectrum Way Mississauga Ontario L4W 5G1 Toronto 416 671 8383 Latin America Latin America Headquarters 305 267 4220 Fax 305 267 4247 5200 Blue Lagoon Drive Suite 950 Miami FL 33126 Argentina 54 1 781 4061 69 Fax 54 1 781 4090 Hewlett Packard Argentina Monta eses 2140 1428 Buenos Aires Argentina Brazil 5511 725 1444 Fax 5511 725 1244 Edisa Hewlett Packard Alameda Rio Negro 750 Alphaville 06400 Barueri S o Paulo Brazil Chile 56 2 203 3233 Fax 56 2 203 3234 Hewlett Packard de Chile SA Av Andres Bello 2777 Oficina 1302 Las Condes Santiago Chile Mexico 52 5 326 4600 Fax 54 1 326 4539 Hewlett Packard de M xico S A de C V Prolongaci n Reforma 470 Colonia Lomas de Santa Fe C P 01210 M xico D F Venezuela 58 2 239 5664 4244 4133 Fax 58 2 239 6289 Hewlett Packard do Venezuela C A Tercera Transversal Los Ruices Norte Edificio Segre 2do y 3er piso Caracas 1071 Venezuela Elsewhere in the world Coccccccccccccccccccccoce Hewlett Packard Company Intercontinental Headquarters 3495 Deer Creek Road Palo Alto Ca 943
3. Buttons Lights Resume and power 1 0 Interface Centronics parallel IEEE 1284 compliant with 1284 B receptacle Printer Memory 512 Kbyte built in RAM 32 Kbyte receive buffer Dimensions 436 mm 17 2 in W x 199 mm 7 9 in Hx 405 mm 16 in D Weight 5 3 kg 11 6 lb Power Requirements Power modules Input Voltage depends on power module ordered 100 120 127 220 230 or 240 VAC 10 10 Frequency 100 VAC 50 60 Hz 3 Hz 3 Hz 120 VAC 60 Hz 3 Hz 3 Hz 127 VAC 60 Hz 3 Hz 3 Hz 220 VAC 50 Hz 3Hz 3 Hz 220 VAC 60 Hz 3 Hz 3 Hz 230 VAC 50 Hz 3Hz 3 Hz 240VAC 50 Hz 3 Hz 3 Hz Power consumption 2 watts maximum when off 4 5 watts maximum non printing 12 watts maximum printing Operating Environment Maximum operating temperature 5 C 41 F to 40 C 104 F Humidity 10 80 RH non condensing Recommended operating conditions for best print quality 15 C 59 F to 35 C 95 F 20 to 80 RH non condensing Storage temperature 40 C 40 F to 60 C 140 F Declared noise emissions in accordance with ISO 9296 Normal Mode Sound Power Laa 1B 10dB 6 3 B Sound Pressure Lpam bystander positions 50 dB Prerrrree reer errr rrr rere rrr rrr rrr rrr irr RRR RR RR rrr irri RRR RRR RRR RR RRR RRR 6666666666 71 SECTION FIVE Regulatory Notices FCC Statement USA The United States Federal Communications Commission in 47 CFR 15 105 has specified
4. OK Wancei Oo Show your finished work Click Best print quality at its best cececococococcococococcococococoococococcocococococsococososoccosocosococsococococoososocosocoosococosocsocososococsocosocoooe USING THE HP PRINTER SOFTWARE How to Print 1 Check your print settings NOTE Choose your print settings in the HP print settings box Choose color options and the print quality on the Setup tab a OO Paper Services General Details Sharing Setup Color Smart Automatic O Manual Print in Grayscale Print Quality g g ge d 9 a O Best Normal O EconoFast ICM Setup Tab Depending upon the operating system running on your computer your boxes may differ from the Windows 95 boxes shown here Choose paper size paper type orientation and two sided printing options on the Paper tab aniiiinnmnmm General Detail Sharing Setup Paper Services Orientation Portrait O Landscape Paper Options Paper Size Letter 8 5 x 11 in I z bo Paper Type Plain Paper Y Two sided Printing ag A A O Book None OTablet Ordered Printing Copies 3 Default Help LO Ps ok Cancel Paper Tab Click the Down Arrow Then Click Your Selection 21 SECTION ONE Pr RRR RRR RRR RRR RRR RR RRR RRR RRR RRR RRR RR RRR RRR RRR RRR RR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR
5. e If the printer detects that something is wrong it displays a message on your screen Respond appropriately to the content of the message on your screen Out of Paper The printer is out of paper Load more paper then press the Resume button on the front of the printer Click How do I for detailed instructions on loading paper e If you notice that something is wrong click the Troubleshooting tab in the HP Toolbox and follow the instructions on the screen Troubleshooting Tab How Do Troubleshooting Printer Services Help Me Fix My Printer Select the symptom which matches what you are seeing with your printer No page came out of the printer A blank page came out Placement on the page is wrong Print quality is poor Something on the page is missing or incorrect e For some specific details about printing problems and how to solve them see Section 4 If You Have a Printing Problem in this User s Guide SECTION ONE About Printing in Color Your HP DeskJet 670C Series printer prints in color when a color capable software program is used with the printing software Your printer is especially smart about printing color That s why HP called the technology ColorSmart When you print a document in color the printer marks each element in your document text and graphics such as pie charts with solid blocks of color and renders each at its vivid best To print
6. product proves defective during the applicable warranty period and if the product is covered by HP s warranty the customer shall return the product for replacement anao purchase Contracts for additional warranty services such as on site service may be available from any authorized HP service facility where the listed HP product is distributed by HP or an authorized importer This Limited Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world Limitations of Warranty NEITHER HP NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO HP PRODUCTS HP AND ITS THIRD PARTY SUPPLIERS SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE To the extent that this Limited Warranty Statement is inconsistent with the law of the locality where the customer uses the HP product this Limited Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain limitations of this Limited Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disc
7. 5 10 16 67 20 cpi Point size 6 12 24 pt Style Upright Italic 5 10 20 cpi Stroke weight Normal Bold CG Times Portrait and Landscape Orientations Pitch Proportional Point size 5 6 7 8 10 12 14 pt Style Upright Italic Stroke weight Normal Bold Letter Gothic Portrait and Landscape Orientations Point and pitch 6 12 and 24 pt for 6 12 and 24 cpi Upright Only 4 75 9 5 and 19 pt for 16 67 cpi Style Upright Stroke weight Normal Bold Univers Portrait and Landscape Orientations Pitch Proportional Point size 5 6 7 8 10 12 14 pt Style Upright Italic 5 6 10 12 pt Stroke weight Normal Bold Product Certifications Safety Certifications with Power Module C2175A UL CSA NOM C2176A UL T V SEMKO NEMKO FIMKO KEMA LCIE EZU SEV C2177A UL SINGAPORE C2178A UL JET C2179A UL C2180A UL SABS C2181A UL AUSTRALIA C2182A UL JUN EMI Certifications with Power Module FCC Class B when used with a Class B computing device USA EMC Directive 89 336 EEC European Community VCCI Japan SABS So Africa cocecocococoocococococoococococoocococosocoocococococoococococoococococoocococococoocococococoocosocoooosocososoooooososocoooo 70 REFERENCE SPECIFICATIONS AND ORDERING INFORMATION coccococococococcococococoocococococoocococococcocococococoocococococcococococoocococococcococococoooococococoooosocooooooooso Recommended Media Weight Paper 60 to 135 g m 1
8. In this situation clicking Options won t get you to the HP print settings box If you still dont see the box click Setup Options or Properties Select the General Details Sharing Setup Paper Services B e rientation appropriate e settings e e o 00 Portrait Landscape o Choose the 1 oat ies e A x Paper Size e ox cara wen right paper size AS e z and type for O the job aa a oo e ONone Ona 3 Z Ordered Printing O Copies E Print 5 E o zat clearly General Details Sharing Setup Paper Services H e e Align your e Maintain My Printer aw e black and Oo a Select the maintenance task you wish to perform e eo amp color Save money and Align the print cartridges cartridges ana trees and clean e orinar Print on both sides of them when Test printer communication the paper necessary General Details Sharing Setup Paper Services Fi ine tune olorSmart oe E e e Your printing Doral e A espia o Pick options to Default _ ee e S N create the A Print in Grayscale effect you want S e Save time and color e 5 ink Save time 1 1 O Best 8 Normal O EconoFast A Click here to print ie s lt and Ink drafts of color e Click documents in shades e f EconoFast of gray f gray Dert Hgo De print quality
9. Increasing the amount of RAM in your computer can speed up this process as well as make your computer work more efficiently when you are doing other things besides printing e The printer driver that you are using to print your documents can make a significant difference in the quality of your printed output Make sure you are using an up to date version of an HP printer driver designed specifically for your printer model See Contacting Customer Support on page 61 for how to get an updated printer driver e The size and complexity of the documents you print can make a difference in your printer s performance Graphics are usually more complex and print more slowly than a file that contains only text e The processing speed of your computer determines how fast your document is sent to the printer For example a computer with a 486 processor runs faster than a computer with a 386 processor e Running numerous software programs at one time slows down printing because they are using the RAM in your computer Therefore limit the number of programs or documents you open at one time e Screen fonts are stored in RAM which means they use up memory that the printer may need in order to print Delete fonts you do not often use Proc rr RRR RRR RR RRR RRR RRR rrr rrr rrr rrr reer rrr rrr rir RRR RRR RRR RRR RRR RRR irri iris REFERENCE SPECIFICATIONS AND ORDERING INFORMATION Seres seene rrrrrrr rrr rrr errr rrr irre rrr rrr rrr rrr rrr
10. press and hold down the power button 2 While still holding down the power button press and release the resume B button seven times 3 Release the power button SECTION THREE Printer Cleaning Procedure sn amejstuja Ink streaking is easily prevented or corrected by doing ianrnoft juest scheduled cleaning to three areas of the printer the print labore qusft v cartridges the print cartridge cradle and the service station It Heitft zhockn is recommended that you preform this cleaning every 3 months Materials You Will Need Before you start make sure you have the following materials available e Cotton swabs or any soft material that will not come apart or leave fibers for example a scrap piece of clean cotton cloth e Distilled filtered or bottled water Tap water may contain contaminants that can damage the print cartridges NOTE Be careful not to get ink on your hands or clothing Remove the Print Cartridges 1 Turn the printer on and lift the printer s top cover The print cartridges will move to the center of the printer 7539 01 2 After the print cartridges have moved to the center of the printer unplug the black power cord from the back of the printer 3 Remove the print cartridges and place them on their sides on a scrap piece of paper CAUTION Once you ve removed the print cartridges make sure that they are not outside of the printer more than 30 minutes USIN
11. 73 75 printer software 62 printer specifications 70 printer supplies or accessories 73 75 printer weight 71 PrinterPal 73 printing color 29 color resolution 70 double sided 23 24 envelopes 38 41 howit works 18 inDOS 77 ink drying times 28 67 margins 58 67 69 page orientation 28 35 67 printable area 67 69 quality 48 removing paper 44 selecting paper 29 30 self test 14 using the HP DeskJet Control Panel for DOS 77 problems printing 22 25 progress checking 22 Product 70 regulatory notices 72 76 replacing print cartridges 45 resolution 70 resume button 7 15 22 resume light 7 15 S safety certification 70 self test 14 Services tab HP print settings box 20 settings print choosing 20 21 color matching 21 finding 20 intensity 21 printing 22 Setup tab HP print settings box 20 21 26 single envelope slot 39 size paper 21 software compatibility 70 installing 11 12 specifications 70 speed printing 19 standard ink drying times 28 67 standard size paper 5 31 32 stuck paper 25 system requirements 16 T tab Paper 21 Setup 21 26 Troubleshooting 25 Table option 23 taskbar 22 technical support 61 text print problems 59 transparencies ink drying time 67 loading film 28 44 removing 44 selecting film 29 storing 30 tray IN 22 OUT 22 troubleshooting cards do not advance 56 color printing 59 DOS printing 85 double sided documents 23 envelopes do not advance 56 er
12. C5884 90128 Simplified Chinese User s Guide C5884 90146 French User s Guide C5884 90134 German User s Guide C5884 90135 Italian User s Guide C5884 90139 Spanish User s Guide C5884 90147 Dutch User s Guide C5884 90132 Swedish User s Guide C5884 90148 Norwegian User s Guide C5884 90142 Danish User s Guide C5884 90131 Finnish User s Guide C5884 90133 Portuguese User s Guide C5884 90144 Hungarian User s Guide C5884 90138 Polish User s Guide C5884 90143 Czechoslovakian User s Guide C5884 90130 Russian User s Guide C5884 90145 Turkish User s Guide C5884 90151 Greek User s Guide C5884 90136 Arabic User s Guide C5884 90129 Thai User s Guide C5884 90149 Hebrew User s Guide C5884 90137 Japanese User s Guide C5884 90140 Korean User s Guide C5884 90141 Traditional Chinese User s Guide C5884 90150 Access Door Top Cover Assembly C5884 60018 Base Foot Assembly 4 ea C2162 60098 Paper Tray Assembly C5884 60016 Prerrrre errr errr rrr errr errr rere rrr rrr RR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR 6666866666 74 REFERENCE SPECIFICATIONS AND ORDERING INFORMATION coccocococococoocococoooo cocococococoocococococcocococococcococococoocococococoococococoosooocooocoooococooocoooososoooooooooo Ordering Information U S Canada o To order printer supplies or accessories call your nearest HP dealer If your dealer does not have the supplies call HP DIRECT at the following numbers for fast shipping service Within the U S
13. Load paper as described in Section 2 Push the paper length adjuster toward the paper until it stops Make sure the paper does not bend in the IN tray Press the resume B button on the front of the printer The paper is improperly loaded Remove paper and reload it Push the paper length adjuster toward the paper until it stops Make sure the paper does not bend in the IN tray Press the resume B button on the front of the printer The printer did not receive a form feed command from the software program Press the resume p button on the printer to initiate a manual form feed If Paper Envelopes Cards Labels or Transparencies Don t Pass Through the Printer Symptom Solution Paper does not The paper in the IN tray is not pressed against the paper feeder of the get picked up printer See Section 2 for the correct paper loading procedure from the IN tray The paper path in the printer is blocked Clear the paper path Paper does not You are printing on a transparency or special paper and the automatic dry advance into the timer is operating correctly Wait for the page to drop into the OUT tray printer or paper does not eject from the printer Paper is improperly loaded or the OUT tray is improperly installed See Section 2 for paper and tray loading procedures Different paper types sizes or weights are loaded in the IN tray at the same ime Remove the stack and reload one paper type and size The prin
14. RRR 6666866666 2 Click OK in the Print box of your software program to start printing You might need to click File and then click Print to reach the Print box Print BB T 4 mms Click OK ee That s all there is to it The printer will print one page at a time until it finishes delivering each printed page neatly into the printer s upper OUT tray While You re Printing It takes a few moments for the printing to start while the printer gets information from the computer During printing the printer might pause occasionally to receive more information Don t worry it s normal If You Run Out of Paper Before You re Finished The printer will prompt you to add more paper Put the paper in the lower IN tray and press the resume F button Checking Printing Progress Double click the HP Toolbox icon which appears at the bottom of the screen in the taskbar Windows 95 or on the desktop Windows 3 1 every time you start a print job See Where s the HP Toolbox on page 52 The Printer Services tab on the HP Toolbox tells you which page is printing cecocococococcococococcococococoococococcccococococcococosococsosococococsocosococoososocosocoocococosoesocososococsocososoooe USING THE HP PRINTER SOFTWARE How to Print on Both Sides of the Paper The easiest way to save paper is to print on both sides of it Just put the paper through the printer twice The first time through it prints the o
15. Setup tab of the HP print settings box You may have run out of ink Replace the cartridges inconsistent If ink is smearing or is splotchy you might need to clean the ink cartridges as described on page 47 Color and black The print cartridges need to be aligned as described in page 46 printing are mispositioned Garbled or The printer failed or the computer to printer connection failed Turn off the strange text printer disconnect the printer cable from the back of the printer and turn characters the printer on again Print a self test as described on page 14 If the self test such as hearts doesn t print the printer failed see Contacting Customer Support on orsmili page 61 If the printer is not the problem reconnect the printer cable and smiling faces 7 S aed resend the file to the printer If the printout is still garbled the problem may ie be with the printer cable the cable connections or the computer port Try graphic images another printer cable If the printer cable is not the problem see Contacting appear in Customer Support on page 61 printout Ink is smearing or paper is wrinkling Let the ink dry before you handle the printed pages Make sure the paper type setting matches the envelopes or transparency film in the printer type of paper cards Darker intensity settings print more ink lighter intensity settings print less ink Reduce the amount of ink printed by ma
16. in 114 x 162 mm 0 84 in 21 2 mm 0 04 in 1 mm Invitation A2 4 37 x 5 75 in 111 x 146 mm 0 84 in 21 2 mm 0 04 in 1 mm Note The top and bottom margins are 0 125 inch 3 2 mm for all envelope sizes NOTE The printing margins in effect when printing from a DOS program can vary See the documentation provided with your DOS program for more information 68 REFERENCE SPECIFICATIONS AND ORDERING INFORMATION Printable Areas Printable Area For Sheet Paper Printable Area For Cards L lt Printable Area U S 4x6 Cards 95 x 129 mm 3 75 X 5 12 in U S 5x8 Cards 121 x 179 mm 4 75 x 7 12 in A6 Cards 99 x 125 mm 3 88 x 4 95 in Hagaki Postcards 92 x 124 mm 3 6 x 4 92 in Printable Area 3 gt U S letter size paper 203 x 262 mm 8 0 x 10 37 in U S legal size paper 203 x 337 mm 8 0 x 13 37 in A4 size paper 203 x 279 mm 8 0 x 11 07 in A5 size paper 140 x 187 mm 5 55 x 7 42 in B5 size paper 174 x 233 mm 6 8 x 9 22 in Executive size paper 171 x 249 mm 6 75 x 9 87 in Printable Area For Envelopes lt Printable Area 4 U S No 10 98 x 218 mm 3 88 x 8 62 in DL 104 x 196 mm 4 08 x 7 78 in C6 107 x 139 mm 4 24 x 5 49 in A2 105 x 122 mm 4 13 x 4 87 in SECTION FIVE sese ees R RRR RR RRR RRR RRR RR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RR RRR RRR 6666668666666 Specifications Print Method Plain
17. in color be sure you have created colored text or pictures within your document then turn on color printing in your software program Color printing is typically turned on in your software program s Print box By default the printer software is set for color printing however you can print drafts of your color documents in grayscale if you want to save time and ink How to Turn Off Color To economize on the use of the color print cartridge print draft copies of your color documents in grayscale Grayscale printing is significantly faster than color printing and it gives you a good approximation of your final output To print in grayscale In the HP print settings box see page 20 click the Setup tab then click Print in Grayscale Xx Print in Grayscale An X means that color is turned off Updating the Printer Software HP periodically provides updates of the printer software These updates may include enhancements that improve the performance of your printer See Contacting Customer Support on page 61 for how to obtain updated printer software 9 B CT 100 N TWO USING PAPER CARDS ENVELOPES TRANSPARENCIES AND LABELS Determining the Print Side of Paper Be sure to insert all paper transparencies cards envelopes and Avery paper labels print side down into the IN tray of the printer For plain paper the print side is identified by a symbol or word on the packaging e For letterhead paper load
18. into the IN tray print side down until it stops Align the right edge of the stack with the right edge of the IN tray 2184021 6 Push the paper length adjuster in toward the printer until it stops Paper Length Adjuster 2184022 Make sure the sheets do not bend in the IN tray 7 Set the software to print on the size type and orientation of labels now in the printer Typically use the Normal print mode and a plain paper type when printing on Avery paper labels SECTION TWO CEETETTTTITITITITTTITITITITITITIIIIIIITIITIIIIIITITITITIIIIIITIIIIIIITIIIIIIIIIIITITIIIIIIIIITIIIIITIIITIIITIITIIITITIITITITT I Adding Paper Envelopes Cards or Transparencies If the printer runs out of paper envelopes cards or transparencies while it is printing the resume F light flashes and an alert box appears on your computer screen prompting you to add in more paper To add items to the IN tray remove all remaining paper from the IN tray and combine it with a new stack of the same paper Tap the stack on a flat surface to even the stack The stack should not exceed inch 1 cm for paper envelopes or transparencies and should not exceed Y inch 7 cm for cards or Avery paper labels Push the resume B button to continue printing Removing Paper Envelopes Cards or Transparencies 1 Remove the OUT tray 2 Remove the paper envelopes cards or transparencies 3 Replace the OUT tray If you encounter difficulty repl
19. paper drop on demand thermal inkjet printing Black Print Speed Best mode 1 page per minute Normal mode 2 5 pages per minute Normal mode DOS 134 cps at 10 cpi EconoFast 4 pages per minute EconoFast DOS 270 cps at 10 cpi Color Print Speed Best mode 0 3 pages per minute Normal mode 0 75 pages per minute EconoFast 1 5 pages per minute Black Resolution Best mode 600 x 600 dpi Normal mode 600 x 300 dpi EconoFast 300 x 300 dpi Color Resolution 300 x 300 dpi on plain paper Resolution on glossy and premium paper and transparency film 600 x 300 dpi black and color DOS graphics Full page 75 150 300 dpi Printer Command Language HP PCL Level 3 Character Sets United Kingdom ISO 4 German ISO 21 French ISO 69 Italian ISO 15 Danish orwegian ISO 60 Swedish ISO 11 Spanish ISO 17 ANSI ASCII ISO 6 Legal PC 8 Roman 8 PC 850 PC 8 Danish Norwegian ECMA 94 Latin 1 ISO 8859 1 PC 852 Latin 2 ISO 8859 2 Latin 5 ISO 8859 9 and PC 8 Turkish Vertical Alignment 0 002 in Software Compatibility MS Windows compatible Compatible with an extensive range of DOS software programs OS 2 compatible Approximate figures Exact speed will vary depending on the system configuration software program and document complexity Reliability 20 000 hours MTBF 1000 total pages per month max Built in internal Fonts Courier Portrait and Landscape Orientations Pitch
20. that the following notice be brought to the attention of users of this product This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interferences by one or more of the following measures e reorient or relocate the receiving antenna e increase the separation between the equipment and the receiver e connect the equipment into an outlet on a circuit different from that to which the receiver is connected s consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by Hewlett Packard Company may cause harmful interference and void the FCC authorization to operate this equipment
21. the page 5 The printer sends information about printing progress and any errors to the computer which displays messages on your screen 18 USING THE HP PRINTER SOFTWARE PPrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr rr rr rrrr RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR 6666666 6 The printer picks up the top sheet from the stack in the lower IN tray prints on it passes it to the upper OUT tray then picks up the next top sheet from the stack in the IN tray 7 Your printer will print at different speeds depending on the complexity of the job and the print quality you have chosen If you have a lot of graphics it ll take longer to print and color printing takes longer than black and white About Fonts With your HP DeskJet 670C Series printer you can print TrueType fonts provided with other software programs or when using Adobe Type Manager you can also print Type 1 fonts Pr reer rrr RRR RRR RRR RRR RRR RRR rrr rrr rrr rrr rrr rrr rrr rrr rrr rrr irri rir SECTION ONE Pr rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr RRR RR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR 66866666 Opening the HP Print Settings Box To open the HP print settings box e Click File then click Printer Setup or Print Setup On the dialog that appears next click either Setup or Options e Or click File and if Print er Setup isn t listed click Print Then click Properties or Setup
22. the top cover wait a few moments for the print cartridge cradles to move to the center position replace the OUT tray then lower the top cover Make sure the cards do not bend in the IN tray 9 Set the software to print on the size and type of cards now in the printer Using Envelopes The HP DeskJet 670C Series printer allows you to load up to 20 envelopes at a time in the IN tray or to feed a single envelope through the printer without first removing the paper from the IN tray by using the single envelope slot When using the single envelope slot you can alternate printing on an envelope then on a piece of paper This feature is useful when printing a series of letters and their corresponding envelopes NOTE Using loosely creased or thick envelopes reduces the capacity of the IN tray Because of these variations in envelope styles the IN tray might accommodate less than 20 envelopes Always use envelopes that conform in weight type and size with those listed in the Specifications on page 70 Preerer rere errr errr RRR RRR RRR RRR RRR RRR RRR RR RRR rrr reer rrr rrr rrr rrr rrr RRR RRR RRR RRR 6666866666666 USING PAPER CARDS ENVELOPES TRANSPARENCIES AND LABELS Porc rrrrrrrrrrrrrrrrrrrrrrrrrr rr RRR RR rr rrr rrr rrr RRR RRR rrr rrr rrr RR RRR RRR RRR RRR RRR RRR 666666 Using the Single Envelope Slot The single envelope slot allows you to print on either a No 10 or a DL size envelope Other envelope sizes ar
23. top surface of cap 1 CAUTION Use a light force when cleaning the print cartridge caps A heavy force may unseat the caps eventually causing damage to the print cartridges 4 Using a clean moistened swab clean wiper 2 and the top surface of cap 2 Cap 2 Wiper 2 Cap 1 Wiper 1 Sponge Rim 7539 13 Reinstall the Print Cartridges 1 Reinstall the print cartridges and close the printer s top cover 2 Reinsert the power cord into the back of the printer 3 Print a self test page On the Printer Services tab of the HP Toolbox click the Print a self test page button 4 Examine the printout for ink streaking NOTE This procedure should remove all fibers that would cause ink to streak on a print out however it is possible that fibers may have been missed If the printout stil shows streaking repeat the procedure until the self test printout is clear and sharp It is recommended that you perform this cleaning every 3 months This procedure and additional maintenance tips are located on the Would Wide Web at http www deskjet support com maintenance 2 5 1 s La SECTION F O UR IF YOU HAVE A PRINTING PROBLEM Cc How You Can Find the Solution If you get a message at the computer screen follow the instructions given If you don t receive an error message but you suspect a printer problem check the HP Toolbox click its Troubleshooting tab then click the appropriate category and explore th
24. use with your printer conform in size and weight to those listed in the Specifications on page 70 1 Remove the OUT tray OUT Tray 2184008 2 Raise the card guide NE Card Guide 3 Remove up to a inch cm stack of cards from their packaging and tap the short edge of the stack on a flat surface to even the stack 2162009 Pr Renn RRR RR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RR RRR RRR RR RRR rrr rrr rrr rir iti iti irr USING PAPER CARDS ENVELOPES TRANSPARENCIES AND LABELS PPrrrrrrrrrrrrrrrrrrrrrrr RRR RRR rr RRR RRR RRR RRR RR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR iy 4 Insert the cards into the IN tray Align the right edge of the card stack with the card guide Card Stack 2162026 5 Slide the paper width adjuster to the right until it aligns with the left edge of the card stack 6 Press the inside of the paper length adjuster handle to release and lower it Paper Width Adjuster Paper Length Adjuster Handle 2162038 Proc reer rrr rr errr RR RRR RRR rrr rrr rrr rrr RRR RRR rrr rrr rrr rir irri iris SECTION TWO cececocococococoococococoocococococoocococoococococococcocosococoococosococoooooosocoooocosococoococosocoooocososocooooooooooo 7 Push the paper length adjuster in toward the card stack until it stops Paper Length AMA Adjuster with ex Handle Released 2162028 8 Replace the OUT tray If you encounter difficulty replacing the OUT tray lift
25. 04 U S A Pec cccccccccccccecceee sere RRR RRR RRR RRR RRR RRR se RR RRR RRR RR RRR RRR RR RR RRR RRR RRR RRR RRR 6666668 6ss SECTION FIVE PPrrrrrrrrrrrrrrrrrrrrrr rr rrrrr rr rrrrrrrrr rr rrrrr rr R RRR RRR 6666868666 DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address Hewlett Packard Co Hewlett Packard Singapore PTE Ltd Vancouver Division Asia Hardcopy Manufacturing Operation 18110 S E 34th Street 20 Gul Way Camas WA 98683 Singapore 629196 Hewlett Packard Espanola S A Barcelona Division Avenida Graells 501 08190 Sant Cugat del Valles Barcelona Spain declares that the product s Product Name DeskJet Printers Power Modules Model Number s C5884A C2176A amp C2177A Product Options All conforms to the following Product Specifications Safety IEC 950 1991 Second Edition A1 A2 A3 EN 60950 1992 A1 A2 A3 EEC 825 1 1993 EN 60825 1 1994 Class 1 for LEDs EMC EN55022 1994 Class B CISPR 22 1993 Class B EN 50082 1 1992 IEC 801 2 1991 Second Edition prEN 55024 2 1992 4 kV CD 8 kV AD IEC 801 3 1984 prEN 55024 3 1991 3 V m IEC 801 4 1988 prEN 55024 4 1993 0 5 kV Signal Lines 1 kV Power Lines IEC 1000 3 2 1995 EN 61000 3 2 1995 IEC 1000 3 3 1994 EN 61000 3 3 1995 Supplementary Information The products herewith comply with the requirements of the Low Voltage Directive
26. 4 HEWLETT PACKARD HP DeskJet 670C Series Printer TA ae S Guide L 5 u LS LS iT L Yy Manual Part Number C5884 90126 ACKNOWLEDGEMENTS cececocococococoocococococcococococcococococoecocococoooosocososoocooosococooooooo Univers is a trademark of Linotype AG and its subsidiaries in the U S and other countries CG Times is a product of Agfa Corporation based on Times New Roman under license from The Monotype Corporation plc and scalable outlines are licensed from Agfa Division of Miles Inc Adobe and Adobe Type Manager are trademarks of Adobe Systems Incorporated Microsoft Windows and MS Windows are U S registered trademarks of Microsoft Corporation TrueType is a U S trademark of Apple Computer Inc Monotype is a U S registered trademark of The Monotype Corporation NOTICE cecccocococococoocococococoococococoocococococoocococoooococococoocososococooooooe The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material No part of this document may be photocopied reproduced or translated to another languag
27. 6 to 36 lb Envelopes 75 to 90 g m 20 to 24 lb Cards 110 to 200 g m2 110 lb index max 8 5 pt max thickness Media Size US letter 216 x 279 mm 8 5 x 11 in US legal 216 x 356 mm 8 5 x 14 in Executive 184 x 267 mm 7 25 x 10 5 in EuropeanA4 210 x 297 mm European Ad 148 5 x 210 mm B5 JIS 182 x 257 mm Custom size Width 127 to 216 mm 5 0 to 8 5 in Length 148 to 356 mm 5 83 to 14 in US No 10 envelope 104 7 x 241 3 mm 4 12 x 9 5 in Invitation A2 Envelope 5 5 4 4x 5 4 in European DL envelope 220 x 110 mm European CD envelope 114 x 162 mm Index card 101 6 x 152 4 mm 4 x 6 in Index card 127 x 203 2 mm 5 x 8 in European A6 card 105 x 148 5 mm Japanese Hagaki Postcard 100 x 148 mm US HP Premium Transparency Film 216 x 279 mm 8 5 x 11 in European A4 HP Premium Transparency Film 210 x 297 mm US HP Premium Glossy Paper 216 x 279 mm 8 5 x 11 in European A4 HP Premium Glossy Paper 210 x 297 mm US HP Premium InkJet Paper 216 x 279 mm 8 5 x 11 in European A4 HP Premium InkJet Paper 210 x 297 mm Media Handling Built In Feeders Sheets up to 100 sheets Multiple envelopes up to 20 envelopes Single envelope only 1 envelope Cards up to 30 cards Transparencies up to 50 sheets Labels up to 25 sheets of Avery paper labels Use only U S letter or A4 size sheets Use only Avery paper labels specifically designed for use with HP InkJet printers OUT tray capacity up to 50 sheets
28. 67 print problems characters 55 59 clearing errors 15 color printing 59 margin problems 58 nothing passes through printer 55 nothing prints paper jam 55 print is slanted 58 print quality problems 47 50 57 text 59 print quality problems 57 print queue 22 print resolution 70 print settings 77 80 choosing 20 21 color matching 21 9 73 53 55 47 50 finding 20 intensity 21 printing 22 print speed factors influencing 19 printable area 67 69 printer cable 10 deciphering error messages 25 drivers 62 drivers for DOS 77 enhancing performance 66 files 62 cecccocococoocococococcococococoocococococcocococococoococococoococococoococococosoocococococoocosocococoocososoooooososoooooo 88 Pr rrrrrrrrrrrrrrr rr RRR RRR RRR RRR RR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR iy printer continued installing print cartridges 7 9 internal printer fonts 84 loading 22 loading paper 5 28 44 location with computer 6 maintaining 65 operating environment 71 package contents 2 paper length adjuster 4 5 paper trays 19 paper width adjuster 4 power consumption 71 power requirements 71 printer self test 14 printer software 12 16 product certifications 70 system requirements 16 unpacking 2 3 printer cable 10 printer command language 70 printer dimensions 71 printer documentation 74 printer drivers alternates 79 defined 78 installing for DOS 78 recommendations 78 printer memory 71 printer replaceable parts
29. 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE marking accordingly The products were tested in a typical configuration Products have less than 75 Watts active input power Vancouver WA January 7 1997 A Al Grube Customer Assurance Manager European Contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department ZQ Standards Europe Herrenberger Stra e 130 D 71034 B blingen FAX 49 7031 143143 A DPP KE N DL X PRINTING FROM DOS Printing In DOS This section includes e When to use the HP DeskJet Control Panel for DOS e Commonly asked questions about DOS printer drivers There are two different ways you can control print settings when you are getting ready to print a document The HP DeskJet Control Panel for DOS and DOS printer drivers Both of these are described in the following pages HP DeskJet Control Panel for DOS DOS users have access to many printer features through specific DOS printer drivers however many software manufacturers do not develop printer drivers for their software programs The HP DeskJet 670C Series printers provide their own DOS software control panel for improved printer control when DOS printer drivers are not available or when certain print settings are not available through DOS software programs NOTE The HP DeskJet Control Panel for DOS is not a printer driver It should be used to set print settings that are not available through DOS
30. Adjuster Make sure the paper does not bend in the IN tray NOTE When the paper is shorter in length than approximately 8 2 3 inches 22 cm release the handle of the paper length adjuster as shown on page 36 before you push in the paper length adjuster Lowering the paper length adjuster handle reduces the paper capacity of the IN tray to a maximum stack height of inch 0 8 cm USING PAPER CARDS ENVELOPES TRANSPARENCIES AND LABELS Porc rrrrrrrrrrrrrrrrrrrrrrrrrr rr RRR RR rr rrr rrr rrr RRR RRR rrr rrr rrr RR RRR RRR RRR RRR RRR RRR 666666 7 Push the paper length adjuster in toward the paper until it stops Paper Length Adjuster 2184025 Make sure the paper does not bend in the IN tray 8 Set the software to print on the size and orientation of the paper now in the printer NOTE Be sure that the page orientation set in the software matches the orientation in which you placed the paper into the IN tray If they do not match the printer might print off the end of the paper Prerrreeere errr reer r reer r RRR RRR RRR RRR RRR RRR RRR RRR rrr rrr rrr rrr RRR RR RRR RRR RRR 6668666666 SECTION TWO cececocococococoococococoocococococoococococcocococococcocosococoococosococoooooosocoococosococoococosocosoococosooooooooooooo Using Index Cards and Postcards Use this procedure to print on index cards or postcards with your HP DeskJet 670C Series printer Make sure the index cards or postcards that you
31. G PRINT CARTRIDGES Clean the Print Cartridges 1 Grasp the black print cartridge by the colored cap 2 Dip a clean cotton swab into distilled water and squeeze any excess water from the swab 3 Clean the face and edges of the print cartridge as shown Do not wipe the nozzle plate 4 Hold the print cartridge up to the light to inspect for fibers on the face and edges If fibers are still present repeat steps 2 and 3 until the fibers are gone 5 Repeat steps 1 4 with the color print cartridge using a clean moistened cotton swab to avoid any contamination DO NOT Clean Nozzle Plate S72 Clean KS l CAUTION Keep print cartridges out of reach of children Clean the Print Cartridge Cradle 1 Locate the cradle that held the print cartridges 2 Locate the three black hook shaped arms on the bottom of the cradle Slightly raising the front of the printer will give a better view Lower the printer before proceeding 3 Using clean moistened swabs wipe the flat surfaces shaded area on the undersides of each arm from back to front Repeat until no ink residue is seen on a clean swab 7539 08 SECTION THREE Clean the Service Station 1 Using a clean moistened swab clean the rim of the sponge holder 2 Remove any built up ink and fibers from the top of the sponge If the sponge is higher than the rim use the cotton swab to push it below the rim 3 Using a clean moistened swab clean wiper 1 and the
32. GES HEWLETT ca PACKARD
33. IITIIIIIITIIITIITITITITT I Using Avery Paper Labels Use this procedure to print on sheets of Avery paper labels NOTE Before printing on Avery paper labels make sure that the label package states the labels are paper labels designed specifically for use with HP InkJet printers Also inspect the labels to make sure that they are not sticky wrinkled or pulling away from their protective backing Only use full sheets of Avery paper labels 1 Slide the paper width adjuster to its leftmost position 2 Pull out the paper length adjuster Paper Width Adjuster Paper Length Adjuster 2184037 NOTE Make sure the card guide used when printing on index cards and postcards is in the down position See the drawing on page 36 in the procedure Using Index Cards and Postcards for the location of the card guide 3 Remove up to 25 sheets U S letter or A4 size sheets of Avery paper labels from their packaging Fan the edges of the label stack to separate the pages 4 Place the sheets of Avery paper labels print side down on top of approximately 25 sheets of plain paper Be sure the combined stack of labels and paper does not exceed approximately inch C cm in height Tap the short edge of the stack on a flat surface to even the stack Prerrrr errr errr rrr rrr errr rrr rrr rrr rrr rrr USING PAPER CARDS ENVELOPES TRANSPARENCIES AND LABELS 5 Insert the combined stack of Avery paper labels and paper evenly
34. R RRR RRR RRR RRR RRR RRR RRR RRR rrr rrr rir rrr rrr rir SECTION TWO eecccocococococoococococoocococococoocosocoococococococcocosococoococosococoocooosocoooocosococoococosocosoococosocooooooooooo Selecting Transparencies Labels and Other Paper e To achieve best color print quality use only the recommended HP Premium Transparency film for printing transparency slides This transparency film was designed specifically for use with your printer e Only use Avery paper labels that are specifically designed for use with HP InkJet printers e Do not use plastic or clear labels The ink formulated for use with this printer does not dry when used with plastic or clear labels e Do not use paper or Avery paper labels that are damaged folded curled or wrinkled e Do not use Avery paper labels that are over two years old s Do not print on partially used sheets of Avery paper labels s Do not use paper with cutouts or perforations except HP approved Avery paper labels s Do not use multiple part forms e Do not use paper that is heavily textured or embossed Storing Paper Envelopes Cards Labels and Transparencies Store your paper in its packaging until you use it Protect the paper from temperature and humidity extremes by wrapping it tightly in plastic Always store Avery paper labels flat in the original package to avoid wrinkling or bending Preerrr rere errr rrr errr rr errr errr rrr rrr RR RRR RRR RRR RRR RRR RRR R
35. RR RRR RRR RRR RRR RRR 6666866686666 USING PAPER CARDS ENVELOPES TRANSPARENCIES AND LABELS Using Standard Size Paper Use this procedure to print on standard size paper or transparency film with your HP DeskJet 670C Series printer Paper and transparency sizes that are considered standard are U S Letter 8 5 x 11 inches and U S Legal 8 5 x 14 inches 1 Slide the paper width adjuster to its leftmost position 2 Pull out the paper length adjuster Paper Width Adjuster Paper Length Adjuster 2184037 NOTE Make sure the card guide used when printing on index cards and postcards is in the down position See the drawing on page 36 in the procedure Using Index Cards and Postcards for the location of the card guide 3 Remove up to approximately inch 1 cm stack of paper from the packaging Fan the edges of the paper stack to separate the pages Then tap the short edge of the stack on a flat surface to even the stack 2162040 SECTION TWO CEETETTTTITTTETITTTITITITITIIITIIIIIIITIITIIIITITITITIIIIIIIITIIIIIIITIIIIIIIIIIIIIIIIIIIIIIITIIIIITIIITIIIIIITIIITIITITITITT I 4 Insert the paper evenly into the IN tray print side down until it stops Align the right edge of the stack with the right edge of the IN tray 2184021 5 Push the paper length adjuster in toward the paper until it stops Paper Length Adjuster 2184022 Make sure the paper does not bend in the IN tray 6 S
36. RRR RRR RRR RR RRR RRR RRR RRR RRR RR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RR RRR RRR RRR RRR RRR RRR 86868686 Symptom Solution The power gt Make sure the printer is on that all connections are firm and you are using light ison butno The correct cable the bi directional HP IEEE 1284 Compliant Parallel page came out Interface cable is recommended of the printer Make sure the top cover of the printer is closed and you put paper into the lower IN tray correctly The printer may not be in the ready to print state Press the resume g button on the front of the printer If the resume p light is blinking check the error message displayed on your computer screen for additional instructions Resend the document If the document still doesn t print cycle the power to the printer off and back on by pressing the power button twice Then resend the document The printer is improperly connected to the computer Make sure the printer cable is firmly connected to the parallel port of the printer and the computer Close any screen saver or other software programs that are open and running in the background Restart Windows then reinstall the printer software Make sure your software is properly set up for the printer Follow the instructions in your software program s manual Tape is covering the ink nozzles or vent hole of a print cartridge Remove the print cartridge and remove any pieces of tape Reinstall the prin
37. See the drawing on page 36 in the procedure Using Index Cards and Postcards for the location of the card guide 3 Remove a stack of up to 20 envelopes from their packaging and tap the short edge of the envelopes on a flat surface to even the stack 4 Slide the envelopes evenly into the IN tray address side down flap side up USING PAPER CARDS ENVELOPES TRANSPARENCIES AND LABELS Porc rrrrrrrrrrrrrrrrrrrrrrrrrr rr RRR RR rr rrr rrr rrr RRR RRR rrr rrr rrr RR RRR RRR RRR RRR RRR RRR 666666 5 Make sure the creased flap edge of the stack aligns with the right side of the IN tray 6 Slide the paper width adjuster to the right until it aligns with the left edge of the envelope stack 2184031 7 For size Invitation A2 and C6 envelopes press the inside of the paper length adjuster handle to release and lower it Lowering the paper length adjuster handle reduces the capacity of the IN tray to no more than 10 envelopes 8 For all sizes of envelopes push the paper length adjuster in toward the envelopes until it stops Adjuster 2184032 Make sure the envelopes do not bend in the IN tray 9 Set the software to print on the size and type of envelopes now in the printer cocccocococoocococococoococococoocococococcocococococoocococoocococococoocococococoocococococoocococosoosososocoooooosocoooooo SECTION TWO CEETETTTTITITETITITITITITITIIITIIIIIIITIITIIIITITITITITIIIIIITIIIIITITIIIIIIIIIIIIIITIIIIIIIITIIIIITI
38. The cards are incorrectly loaded into the printer Make sure the card guide is raised and align the right edge of the card stack against the card guide Envelopes The left margin of the envelope is always at least 0 84 inch 21 mm The envelopes are incorrectly loaded into the printer Align the envelope stack against the right side of the IN tray Make sure the card guide is down When printing on an individual envelope inserted into the single envelope slot make sure the right side of the envelope presses evenly against the right side of the single envelope slot Printing is The paper is improperly loaded or the OUT tray is improperly installed See slanted on Section 2 for the correct paper and tray loading procedures paper Unsupported or different paper types sizes or weights are loaded in the envelope or printer Remove the stack and reload paper of only one type size and card weight cocococococoococococoocococococoococococoooococococoocococococcococococoococosococoososocoooooosococoooosocososoooooosocoooooo coccocococococoocooocooo IF YOU HAVE A PRINTING PROBLEM ceccocccocococoocococococoococococoocococosocoocococococoococococoooococococoocococococoosocoooooeoooo If Text or Pictures are Printed Wrong If the text or pictures of your documents are printed incorrectly on the pages first be sure that you have set your software to print within the printable area of the paper loaded in the printer Then make sure t
39. acing the OUT tray lift the top cover wait a few moments for the print cartridge cradle to move to its center position replace the OUT tray then lower the top cover 2184029 NOTE Make sure the card guide used when printing on index cards and postcards is in the down position See the drawing on page 36 in the procedure Using Index Cards and Postcards for the location of the card guide Pr errr rrr rrr rrr RRR RR RRR rrr rrr rrr rrr rrr rir iii iris S EC TION THREE USING PRINT CARTRIDGES Storing and Using Print Cartridges To maintain excellent print quality from your print cartridges e Keep print cartridges in their sealed packages at room temperature 60 78 F or 15 6 26 6 C until you are ready to use them e Turn off the printer and allow the print cartridges to return to the right side of the printer for proper capping of the nozzles before unplugging the power module or turning off any attached power strip NOTE When either print cartridge runs out of ink replace the empty print cartridge If you do not have a new print cartridge leave the empty print cartridge in the cradle until you can replace it The printer will not print with only one print cartridge installed CAUTION The ink in the cartridges has been carefully formulated by Hewlett Packard to ensure superior print quality and compatibility with the printer Do not attempt to refill a print cartridge damage to the printer or
40. aper Envelopes Cards Labels and Transparencies sse 29 Using Standard Size Paper sss 31 Using Non Standard Size Paper sss eee 33 Using Index Cards and Postcards sss 36 Using Envelopes sciences coven dactilar cido 38 Using Avery Paper Labels 42 Adding Paper Envelopes Cards OF Transparencies ssepius snai d 44 Removing Paper Envelopes Cards or Transparencies cccoooconnononncn nnnncnonnnocnnnnnnoc nanc os 44 CETTITTTTITITITITIIIITIIIIIIITIIITIIIIIITIIIIIIIIIITIITIIIIIIIIIIIIIIIIIIITILITITITITIIIIIITITIIIIIITIIIIIIIIIIIIITIIITITTITTTI TABLE OF CONTENTS SECTION 3 USING PRINT CARTRIDGES Storing and Using Print Cartridges sss eee 45 Aligning the Print Cartridges sss 46 Removing a Print Cartridge sse eee 46 Cleaning the Print Cartridges sss 47 Printer Cleaning Procedure sss 48 SECTION 4 IF YOU HAVE A PRINTING PROBLEM How You Can Find the Solution sss sees 51 Where s the HP Toolbox sse 52 Using the HP Toolbox sees eee 52 1 NANA terion 53 P If Paper Envelopes Cards Labels or Trans parencies Don t Pass Through the Printer 55 If Print Quality is POOL see eee 57 If Margins are Printed Wrong sss eee 58 If Text or Pictures are Printed Wrong 59 If Colors are Printed Wrong sss 59 Contacting Customer Support eee 61 SECTION 5 APPENDIX INDEX REFERENCE SPECIFICATIONS AND ORDERING INFORMATION Maintaining Your Printer see 65 Increasing Printer Performance see 66 Ink Drying Ti
41. cocococoocococococoococococoococococoooocosococoococococoooooosososoooooososooooo HP web site If you have access to the Internet you can check out HP s web site at URL http www hp com or http www hp com go peripherals for support documentation and the latest news from HP HP First Fax Technical documentation and troubleshooting information is available 24 hours a day seven days a week every day of the year Dial 800 333 1917 from any touch tone phone to access HP First Fax By selecting from a series of menu choices you can identify documents containing the information you need You may request up to three documents per call We ll fax them to you within minutes Printer software Printer software allows your printer to talk with your computer Printer software is also referred to as a printer driver or a printer file If you need to replace or upgrade a printer driver you have several options s Download the driver by accessing CompuServe America Online or HP s web site as described on the previous page e Download the driver from the HP Bulletin Board You ll need a modem and communications software set to N 8 1 Dial 208 344 1691 and choose from the menus provided e If you don t have access to CompuServe America Online or the World Wide Web you can get a new driver if one is available on disks HP provides Windows 3 1 3 11 or Windows 95 printer drivers and printer driver updates for the cost o
42. commended WordPerfect 5 1 5 14 6 0 HP DeskJet 600 670C or 850C Harvard Graphics 3 0 HP DeskJet 540 Lotus 1 2 3 2 x 3 x 4 0 HP DeskJet 540 MS Word 5 5 6 0 HP DeskJet 560C How do I install DOS printer drivers To install DOS printer drivers follow the instructions supplied by the software manufacturer After you have installed the printer driver you will need to set up the driver from within the software program If you have any questions or concerns about the performance of your printer when using one of these drivers contact the software manufacturer Why doesn t my software program have a printer driver for my HP DeskJet printer Most of the software industry is focused on the development of individual software programs that are compatible with Microsoft Windows Hewlett Packard uses this common development standard to supply a printer driver for use with all Microsoft cocecocococococcocococoocococococoococococoocococococcococococoooococococoooosocosoccococooosoococosoooooooosoo PRINTING FROM DOS Prereerrr errr errr errr errr rrr rrr rrr rrr errr rrr rrr rrr rrr rrr rrr rrr rrr rrr rrr RRR RRR RRR RRR 66666666 Windows compatible software programs This is the reason that fewer DOS printer drivers are being developed If there is not a DOS printer driver for my HP DeskJet printer is there another printer driver I can use instead Selecting a printer driver for your specific HP DeskJet printer in each DOS software p
43. cy Film European A4 20 sheets C3832A HP Premium Glossy Paper U S Letter 50 sheets C3836A HP Premium Glossy Paper U S Letter 10 sheets C3833A HP Premium Glossy Paper European A4 50 sheets C3837A HP Premium Glossy Paper European As 10 sheets C3831A HP Premium InkJet Paper U S Letter 200 sheets 51634Y HP Premium InkJet Paper European A4 200 sheets 51634Z HP Greeting Card Paper 20 sheets 20 envelopes C1812A HP Photo Paper U S Letter 20 sheets C1846A HP Photo Paper European A4 20 sheets C1847A HP Bright White InkJet Paper U S Letter 500 sheets C1824A HP Bright White InkJet Paper European A4 500 sheets C1825A HP PrinterPal Fax Accessory C2970A cocccocococoocococococoococococoocococococoocococococoococococsococococoocococococoocosocococoosococoooooosososoooooososoooooo 73 SECTION FIVE Proc reer re errr rrr rere rrr rrr rrr reir rrr RRR RRR 6666668666 Replaceable Parts HP Reorder Number Power Module U S A Canada 120V 60Hz 9100 5124 C2175A Europe except U K 230V 50Hz 9100 5132 C2176A Japan 100V 50 60 Hz 9100 5130 C2178A U K 240V 50Hz 9100 5131 C2177A South Africa 220V 50Hz 9100 5128 C2180A Australia 240V 50Hz 9100 5127 C2181A China Argentina 220V 50Hz 9100 5129 C2179A Korea 220V 60Hz 9100 5126 C2182A HP DeskJet 670C Series Printer User s Guides U S English User s Guide C5884 90126 Asian English User s Guide C5884 90127 International English User s Guide
44. dd numbered pages and the second time through it prints the even 1 Put the paper in the lower IN tray Make sure there s no paper in the upper OUT tray 2 In the HP print settings box click the Paper tab and click Plain Paper as the paper type 3 Then click Book or Tablet Click the Paper tab General Detail Sharing Setup Paper Services r Orientation Portrait O Landscape r Paper Options Paper Size Letter 8 5 x 11 in v Paper Type Plain Paper Click Book so the sheets can be bound on the left r Two sided Printina E en ors Click Tablet so the sheets TECIE an E can be bound at the top Default Help O Eara OK Cancel 4 Print your document The printer automatically prints only the odd numbered pages SECTION ONE 5 Put the printed pages back in the lower IN tray of the printer A message on the screen tells you how to put the printed pages back in the printer The following illustration shows how to put the paper back in the printer for portrait orientation and the Book option 2184117 Odd numbered pages Reload to print the print first even numbered pages 6 When the paper is ready click Continue USING THE HP PRINTER SOFTWARE If Something Goes Wrong During Printing Sometimes in spite of your best efforts something goes wrong during printing Maybe a paper jams in the printer or nothing happens at all
45. e Move the mouse to position the pointer on the desired selection then click the left mouse button With the keyboard Press the key that corresponds to the highlighted letter in the selection name Help in the HP DeskJet Control Panel for DOS For information on the HP DeskJet Control Panel for DOS select the About This Program button on the HP DeskJet Control Panel for DOS screen Also context sensitive help appears at the bottom of the control panel screen as print selections Refer to the readme file README2 TXT for more information The README2 TXT file is located in the CADESKJET directory NOTE APPENDIX Cleaning the Print Cartridges Clean the print cartridges when you notice that lines or dots are missing from your printed text and graphics From DOS the print cartridges can be cleaned by using the HP DeskJet Control Panel for DOS or by using the buttons on the front of the printer Do not clean the print cartridge unnecessarily as this wastes ink and shortens the print cartridge life From the HP DeskJet Control Panel for DOS At the DOS prompt type DJCP and press Enter The HP DeskJet Control Panel for DOS appears 2 Select Clean Print Cartridge 3 Follow the instructions on the screen From the printer buttons With the printer turned on press and hold down the power 7 button While still holding down the power button press and release the resume B button seven ti
46. e customer The duration of this limited warranty is stated above Certain additional conditions and limitations of HP s warranty are stated in the user s guide Those conditions and limitations include a For software products the warranty applies only to the media upon which the product is recorded and b HP does not warrant the operation of any product to be uninterrupted or error free HP s limited warranty covers only those defects which arise as a result of normal use of the product and do not apply to any Improper or inadequate maintenance Software or interfacing not supplied by HP Unauthorized modification or misuse Operation outside the product s environmental specifications including duty cycle abuse or use of a mechanical switchbox without a designated surge protector e Use of non supported printing media or memory boards or f Improper site preparation or maintenance For HP printer products the use of a non HP print cartridge or a refilled print cartridge does not affect either the warranty to the customer or any HP support contract with the customer print cartridge includes both toner cartridges and ink cartridges However if printer failure or damage is attributable to the use of a non HP or refilled print cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage If any software media product or print cartridge
47. e not supported with the single envelope slot NOTE Do not remove the paper from the IN tray and be sure the card guide is in the down position before using the single envelope slot 1 Remove a No 10 or a DL size envelope from its packaging 2 Slide the envelope evenly into the single envelope slot address side down flap side up 2184005 Make sure the creased flap edge of the envelope aligns with the right side of the single envelope slot 3 Slide the envelope through the slot until it stops Make sure the envelope is inserted all the way into the slot and that it is not skewed or bent 4 Set the software to print on the size and type of envelope now in the printer 5 Be sure to reset the software for the paper in the IN tray after printing on the envelope is completed cocccocococoocococococoococococoocococococoocococococcocococoocococococoocococococoocococococoocococoooococososoooooososoooooo SECTION TWO CEETETTTTITITETITTTITITITITITITIIIIIIITIITIIIITITITITITIIIIIIIIIIIITITIIIIIIIIIIITITIIIIIIITITIIIIITIIITIIIIIITIIITIITIIITITT I Loading Envelopes in the IN Tray 1 Slide the paper width adjuster to its leftmost position 2 Pull out the paper length adjuster and remove any paper from the IN tray pe Ss gt Paper Width Adjuster Ka a y Paper Length ig Adjuster A 2184037 NOTE Make sure the card guide used when printing on index cards and postcards is in the down position
48. e possible solutions See page 52 for how to locate the HP Toolbox See page 52 for how to use the tabs of the HP Toolbox for troubleshooting If your printer does not print go directly to If Nothing Prints next Otherwise find the symptom that most closely matches your printer s problem in the following troubleshooting tables For each listed symptom more than one solution is possible The first solution given is the most probable corrective action for the symptom However if that solution does not solve the problem perform the other solutions in the order they appear until the problem is solved If you are unable to solve a problem using the information in this section refer to Contacting Customer Support at the end of this section cocccocococoocococococoococococoocococosocoocococococcocococoosococococoocococococoocosocococoocosocosoooosocosoooooosocoooooo SECTION FOUR Where s the HP Toolbox gt NOTE The HP Toolbox tells you how to print and how to troubleshoot your printing problems It even aligns and cleans your print cartridges for you For each Windows system here are a couple of places to find it Windows 95 Double click the HP Toolbox shortcut icon on the desktop Click the HP Toolbox icon in the taskbar The HP Toolbox icon is displayed in the taskbar when the HP Toolbox is open and you re printing Windows 3 1x The HP Toolbox appears on the desktop whenever you re printing To open the HP T
49. e without the prior written consent of Hewlett Packard Company PRINTING o A A Edition 1 Nov 1997 O Copyright 1997 by Hewlett Packard Company cocococococoococococoocococococoococococoocococococoocococococcococococoococosooocoocosocoooooocococoooosocososoooooococoooooo TABLE OF CONTENTS FIRST TIME SETUP SEVEN SIMPLE STEPS TO SETTING UP Simple YOUR PRINTER Step 1 Unpack your printer eee eee 3 Steps Step 2 Put paper in your printer eee 4 Step 3 Plug in your printer eee 6 bt Step 4 Insert the print cartridges 7 Step 5 Connect the printer to the computer 10 Step 6 Install the printer software 11 Step 7 Align the print cartridges sse 13 Print a Page nissan i oatewae 14 What the Buttons and Lights DO sss 15 System Requirements sese eee ee eee eee 16 SECTION 1 MN y USING THE HP PRINTER SOFTWARE Bu ll How Printing Works 18 Fa E F sie ONS sivas cctesodrccterssschtadvoncscioandtctaaedecctiadeactites 19 AN Opening the HP Print Settings Box sse eee 20 a How to Print ii tiara 21 Checking Printing Progress see 22 How to Print on Both Sides of the Paper 23 If Something Goes Wrong During Printing 25 About Printing in Color sse 26 Updating the Printer Software sese 26 SECTION 2 USING PAPER CARDS ENVELOPES TRANSPARENCIES AND LABELS Determining the Print Side of Paper 27 Guidelines for Using Paper sss eee 28 Selecting and Storing P
50. elopes into the IN tray at one time Always load index cards and postcards where the paper is longer than wide when placed in the IN tray When using the single envelope slot always lower the card guide in the IN tray be sure that paper is loaded in the IN tray and be sure to push the envelope all the way into the slot Only use Avery paper labels that are specifically designed for use with HP InkJet printers Do not use plastic or clear labels Always use software settings that match the type and size of the paper envelopes transparencies or cards in the printer Some types of paper such as transparencies glossy paper and coated cards need longer drying times The printer software automatically provides the appropriate drying time for each printed page based on the paper type print quality and inks printed To eliminate this drying time select either the HP Transparency Pause Control or the HP Glossy Paper Pause Control paper type You can then remove the printed page from the OUT tray set it aside to dry and continue printing Pr errr reer r rr rrr rrr reer rrr rrr rere rrr rrr rrr rrr RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR 6666866666666 USING PAPER CARDS ENVELOPES TRANSPARENCIES AND LABELS Preeerrrrerrrrrrr rrr rrr rr rrr errr rrr rrr rrr rrr rrr rir rrr errr rrr rrr rrr irr rrr rrr irr iy Selecting and Storing Paper Envelopes Cards Labels and Transparencies NOTE Always use paper envelo
51. ength call 800 999 1148 The fee is 25 per call charged to your Visa or MasterCard HP also offers a variety of options to complement the standard warranty Call 800 446 0522 in the U S or 800 268 1221 in Canada for details Extended warranty options If you would like to extend your printer coverage beyond the one year factory warranty you have the following options Consult your reseller to get extended coverage If your reseller does not offer service contracts please call Hewlett Packard directly and ask about our service agreement offering In the U S call 800 446 0522 in Canada call 800 268 1221 For service agreements outside the U S and Canada contact your local HP Sales Office A note about letters If you need technical help or have something you want to say to HP it is best that you call us when you are in front of your computer and printer This way we can work through the problem quickly If you write a letter to HP then we must call you back which can be very difficult to do Because of this we request that you call us rather than write us so we can help you immediately Pec cccccccccccccccccee sere cere ee RRR RRR RRR RRR RRR RR RRR RRR RR RRR RRR RR RR RRR RRR RRR RRR RRR 6666668 6ss SECTION FOUR cocococococcococococoocococococoocococococoococococoocococosocoococococoococococoooocosococoococococosoooosocosoooooososooooo cocccocococoococococoocococococoococococoooococococoocococococoosocococo
52. et the software to print on the size and type of paper now in the printer Pr rrr errr rrr rrr rrr rrr rere rrr RRR RRR RRR RRR irri rrr iii iris USING PAPER CARDS ENVELOPES TRANSPARENCIES AND LABELS Using Non Standard Size Paper Use this procedure to print on non standard size papers with your HP DeskJet 670C Series printer Paper sizes that are considered non standard are those with a width between 5 and 8 5 inches 127 and 215 mm and a length between 5 83 and 14 inches 148 and 356 mm 1 Slide the paper width adjuster to its leftmost position 2 Pull out the paper length adjuster and remove any paper from the IN tray Paper Width Adjuster Paper Length Adjuster 2184037 NOTE Make sure the card guide used when printing on index cards and postcards is in the down position See the drawing on page 36 in the procedure Using Index Cards and Postcards for the location of the card guide 3 Remove up to a inch 1 cm stack of paper from its package and tap the short edge of the stack on a flat surface to even the stack 4 Insert the non standard size paper evenly into the IN tray print side down until it stops SECTION TWO CEETETTTTITITETITTTITITITITITITIIIIIIITIITIIIITITITITITIIIIIITIIIIITITIIIIIIIIIITIIIIIIIIIITITIIIIITIIITIIIIIITIIIIIITITITITT I IN tray 6 Slide the paper width adjuster to the right until it aligns with the left edge of the paper stack aii Paper Width N c TA
53. f the disks plus shipping You can order them by calling 970 339 7009 Monday Saturday 24 hours a day For DOS printer drivers contact the manufacturer of your software program Prerrrre eer err errr errr errr rrr rrr rrr rrr rrr rrr rrr rrr rrr RRR RRR RRR RRR RRR RRR RRR 6666866666666 Peccccccccccccccccccccccs Cocccccccccccccccccccccce IF YOU HAVE A PRINTING PROBLEM Coc cccccrcccccccccc cere ee eeee sere eee eeeee eee eeeeeeeee ee eee eeeeseseeeeeeeseseeeeeeeeseseseceoeeroee Calling HP Customer Support Our friendly support staff can help you get your printer up and running or help you figure out how to get your broken printer repaired Call our HP support phone at 208 344 4131 They re ready to help you Monday Friday from 6 00 am to 10 00 pm MST and Saturdays from 9 00 am to 4 00 pm MST The Customer Support representatives might ask you to try a few things so please be at your computer and printer when you call This service is free during the warranty of your printer only long distance charges may apply After the warranty You can still get help from HP for a fee Prices are subject to change without notice Online help is still available for free For quick questions in the United States only call 900 555 1500 The charges are 2 50 per minute and begin when you connect with a support technician For calls from Canada or for calls in the U S that you anticipate might be longer than ten minutes in l
54. g in DOS 77 printing problems 85 recommended drivers 78 reference 83 system requirements 16 using the HP DeskJet Control Panel for DOS 77 double sided printing 20 choosing paper 23 how it works 23 24 drying times 28 67 E EconoFast envelopes A2 size 41 68 69 71 C6 size 41 68 69 71 loading 28 40 41 44 margin problems 58 print problems 56 printable area 69 printing 38 41 removing 44 selecting 29 storing 30 error messages 22 25 errors clearing 15 European paper sizes 71 even numbered pages 23 Executive size paper 68 69 71 20 67 F fax accessory 73 FCC statement 72 fonts internal 70 84 G glossy paper 27 71 73 grayscale alternative to color 20 turning on and off 20 H Hagaki postcards 68 69 71 help getting 25 61 HP DeskJet Control Panel for DOS 77 80 83 HP First Fax 62 HP Premium Glossy paper 27 71 73 HP Premium InkJet paper 27 71 73 HP print settings box Book option 23 double sided printing 23 finding 20 21 grayscale 26 Paper tab 20 21 Services tab 20 Setup tab 20 21 26 Tablet option 23 HP PrinterPal 73 HP Toolbox 22 47 icon 22 Troubleshooting tab 25 HP Transparency Film 27 30 71 73 HP web site 61 DO interface 71 IN tray 19 22 55 index cards A6 cards 68 69 71 adding 44 margin problems 58 print problems 56 printable area 68 69 printing 28 36 38 removing 44 storing 30 U S cards 68 69 71 initializing printer software 12 ink aligning print cartr
55. hat you have used the formatting features of your software to create the design or layout as you intended Symptom Solution Font selections are not printing The fonts are not installed or are selected improperly See your software program manual for selecting fonts within the program Also make sure that the selected fonts are installed on your computer The printout is illegible The wrong printer driver may be selected Reinstall the printer driver using the installation instructions in First Time Setup The print settings in your software program are incorrect Make sure the print settings in your software program are set as desired See If Print Quality is Poor on page 57 Black and white instead of color or wrong colors are printed See f Colors are Printed Wrong next If Colors are Printed Wrong If you observe that the colors in your documents are printed incorrectly on the pages first be sure that you have set your software for color printing Next be sure the print cartridges are aligned If you still experience problems with the printing of colors find the symptom and solution in the following table Symptom Solution Missing colors Color printing is not selected in your software Be sure to select a color printout mode in the HP print settings box The color print cartridges may need cleaning Clean the print cartridges as described on page 47 Make sure you didn t select Print i
56. idges 13 46 cleaning print cartridges 47 50 drying times 28 67 nozzles 7 replacing print cartridges 45 installing HP DeskJet Control Panel for DOS 80 print cartridges 7 9 printer software 11 12 Prerrre rere errr rere rrr rrr rrr rrr rrr rrr rrr rrr rrr rrr rrr rrr rrr rrr rrr irri iris intensity 21 interface port illustrated 10 internal fonts 70 Internet accessing HP site 61 invitational A2 envelopes 41 68 69 71 ISO IEC Declaration of Conformity 76 J jams paper 25 L labels loading 28 42 43 printing 28 30 42 43 selecting 29 storing 30 landscape orientation 67 69 letterhead 27 lights blinking 15 54 55 identifying 7 15 power light 15 resume light 7 15 loading 31 43 loading paper 22 M margins 58 67 69 media size 71 media weight 71 messages 22 25 Microsoft Windows installing printer software for 11 12 modes printing Best 20 EconoFast 20 Normal 67 N network configurations 16 No 10 size paper 68 69 71 non standard size paper 33 35 Normal print mode 67 nothing passes through printer 55 nothing prints 53 55 0 odd numbered pages 23 online user forums 61 on screen error messages 25 operating environment 71 orientation 21 OUT tray 19 22 55 P page orientation 28 35 67 paper color printing 29 determining print side 29 double sided printing 23 ink drying times 28 67 jams 25 loading 22 27 28 44 orientation 21 printable area 68 69 remov
57. ing 44 selecting 29 30 size 21 storing 30 trays 19 22 troubleshooting problems 55 types 21 paper length adjuster 4 5 paper size option 21 paper sizes and types A2 size envelopes 41 68 71 A4 A5 A6 size paper 42 43 68 69 B5 size paper C6 size paper custom size 67 71 DL size 68 69 71 European 71 Executive size 68 69 Executive size paper 68 69 71 Hagaki postcards 68 69 71 index cards 3638 68 69 71 invitational A2 envelopes 41 68 69 71 labels 28 30 42 43 non standard size 33 35 postcards 36 38 single envelope 28 39 standard size 5 31 32 71 U S cards 68 69 U S Legal size 31 68 69 71 U S Letter size 31 68 69 71 U S No 10 68 69 71 Paper tab HP print settings box 20 Book option 23 Tablet option 23 paper type option 21 paper width adjuster 4 photo cartridge 21 picture print problems 59 portrait page orientation 28 67 postcards 68 69 68 69 adding 44 Hagaki postcards 68 69 71 loading 28 margin problems 58 printable area 68 69 postcards continued printing 36 38 removing 44 storing 30 U S cards 68 69 power button 15 power consumption 71 power light 15 power module 2 statement 72 power requirements 71 Print box 22 print cartridge 2 print cartridges aligning 13 46 82 cleaning 47 50 82 color print cartridges illustrated 8 installing 7 9 ordering 73 75 removing 45 replacing 45 storing 45 using 45 print method 70 print modes Best 67 EconoFast 67 Normal
58. int boundaries he correct print settings The paper is inappropriate Try another type of paper The print cartridges are misaligned Align the print cartridges as described on page 46 Black printing is One of the print cartridges is running out of ink Replace the empty print fading and the cartridge and align the print cartridges as described on page 46 colors are missing or hues are changing A print cartridge is dirty or clogged Print a self test as described on page 14 Black and white output instead of color Color printing is not selected in your software be sure to select a color printout mode Make sure you do not have Print in Grayscale selected in the HP print setting box The color settings are inappropriate adjust them in the software Coccccccccccccccccccccccce cocecocococoocococococoococococoocococococoocococococoocococoocooococococoococooosoooosocooooooooooo IF YOU HAVE A PRINTING PROBLEM Prereerrr errr errr errr errr rere rrr rrr ii Contacting Customer Support If you have questions either general ones regarding how your printer works or specific ones regarding a problem you re having you have several possibilities for getting the answers Troubleshooting using the Toolbox If you have a specific problem the quickest way to find a solution might be right at your fingertips Check the online troubleshooting feature located in the HP Toolbox see page 52 to find out how to get to the Too
59. laimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g Australia and the United Kingdom b Otherwise restrict the ability of a manufacturer to make such disclaimers or impose such limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or not allow limitations on how long an implied warranty lasts If HP receives during the applicable warranty period 3 To the extent allowed by local law the remedies notice of a defect in a hardware product which is provided in this Warranty Statement are the covered by HP s warranty HP shall either repair or customer s sole and exclusive remedies replace the product at its option Any replacement C Limitations of Liability product may be either new or like new provided that 1 EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET it has functionality at least equal to that of the product being replaced If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMA
60. lbox If the suggestions in the Toolbox don t solve your problem you still have many options as described next Electronic support information If you have a modem connected to your computer and subscribe to an online service or have direct access to the Internet you can obtain a wide variety of information about your printer User forums You can get friendly help from knowledgeable users and system operators in the CompuServe and America Online user forums In the user forums you can leave your question and check back later for ideas and solutions suggested by other users You can read through old messages left by other users to see if anyone else has had a problem similar to yours and has provided the solution online Also both forums keep a list of FAQs Frequently Asked Questions which you can peruse for hints CompuServe Go to the HP Peripherals forum Go HPPER To subscribe to CompuServe in the U S call 1 800 848 8199 and ask for representative 51 Candadian residents should consult their phone directory for the nearest CompuServe office This service is not operated by Hewlett Packard America Online Access the HP forum Click keyword on the Go To menu type HP and press the Enter key to bring the HP forum home page directly to your screen Prerree rere errr rrr RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR rrr rrr rrr rrr rrr rrr irri SECTION FOUR cocococococcococococoocococococoocococococoo
61. line spacing for HP DeskJet printers is six printed vertical lines per inch lpi When printing a partial page without sending a form feed command the resume light blinks Press the resume button to finish printing The page ejects automatically Number of Lines Characters in Landscape Orientation Paper Size sl eS Ege ropi Sr epi 20 cpi US letter 45 48 60 64 103 172 206 European A4 45 48 60 63 110 183 220 US legal 45 48 60 64 133 222 266 Printer Commands and Control Codes You can use printer commands and control codes to control the selection of character sets and other aspects of your printer Refer to your software program manual for specific information on how to send commands to your printer Listings of the printer commands control codes and character sets are also available from HP First Fax Refer to Customer Support in Section 4 for information on contacting HP First Fax APPENDIX Coc cccccccrccccceceeeeeeeeeeeeeeeeee RRR RRR RR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR 66666866 Internal Printer Fonts Internal fonts are bitmapped or scalable fonts that are stored in the printer The following bitmapped internal fonts are supplied for the HP DeskJet 670C Series printers Propordonaliy spaced Point Sizes CG Times 5 6 7 8 10 12 14 CG Times Italic 5 6 7 8 10 12 14 Univers 5 6 7 8 10 12 14 Univers Italic 5 6 10 12 Fixed Pitch Fonts P
62. mes Release the power button Aligning the Print Cartridges Align the print cartridges when you notice that color ink does not properly line up with black ink From DOS the print cartridges can be aligned by using the HP DeskJet Control Panel for DOS From the HP DeskJet Control Panel for DOS At the DOS prompt type DJCP and press Enter The HP DeskJet Control Panel for DOS appears Select Align Print Cartridge 3 Follow the instructions on the screen Supported Character Sets A character set is a collection of the symbols and characters that constitute all elements of a language or discipline legal including punctuation and numbers The HP DeskJet Control Panel for DOS can be used to select a default character set PRINTING FROM DOS Seres seene RRR RRR RRR RRR RR rrr rrr rrr rrr rrr rrr rrr rrr rrr irri The HP DeskJet 670C Series printers support the following character sets United Kingdom ISO 4 German ISO 21 French ISO 69 Italian ISO 15 Danish Norwegian ISO 60 Swedish ISO 11 Spanish ISO 17 ANSI ASCII ISO 6 Legal PC 8 Roman 8 PC 850 PC 8 Danish Norwegian ECMA 94 Latin 1 ISO 8859 1 PC 852 Latin 2 ISO 8859 2 Latin 5 ISO 8859 9 and PC 8 Turkish DOS Reference This section describes Lines of text per page Printer commands and control codes Lines of Text Per Page Line spacing is the vertical distance between printed lines on the page The default
63. mes sss 67 About Page Orientation e 67 eiel Re 70 Regulatory Notices sese 72 Available Supplies and Accessories ccccee 73 Ordering Information see 75 Printing from DOS 77 87 Proc rr rrr rrr errr rrr rrr rrr rrr rrr RRR errr rrr rir ii S b CT ION ONE y t USING THE HP PRINTER SOFTWARE E Windows Users The printer software for Windows explained in this section of the User s Guide provides complete printer control for use with programs designed for the Windows 95 and Windows 3 1x operating systems When you install the printer software for Windows as described in First Time Setup section of this User s Guide all necessary printer software is installed for your use In order to use all of the features of your HP DeskJet 670C Series printer make sure it is selected as the default printer in your Windows operating system Because most software programs supersede the settings in the Windows operating system be sure to also select the HP DeskJet 670C Series printer as the default printer from within your software programs To set the default printer For Windows 95 from the taskbar select Start then select Settings then select Printers Then double click the HP DeskJet 670C Series printer icon to open the queuing dialog for the HP DeskJet 670C Series printer Click Printer on the menu bar and click to select Set As Default For Windows 3 1x open the Window s Control Panel which is usually located in
64. n Grayscale in the HP print settings box SECTION FOUR Cocccccccccccccccccccccce sese eee RRR RRR RRR RRR sees sere ee esses RRR RR RRR RRR RRR RRR RRR RRR RR RRR RRR RRR RRR RRR 666666666 Symptom Solution Printed colors don t match screen colors The print settings are inappropriate See your software program s manual for the correct print settings The color print cartridge has run out of one or more inks Install a new color print cartridge The paper is inappropriate Try another type of paper For high quality color printing results use HP Premium Glossy Paper Colors appear One of the print cartridges is clogged Print a self test as described on washed out page 14 You can control the amount of ink on the page by changing the Print Quality on the Setup tab of the HP print settings box If the printing appears faded or the colors are dull click Normal or Best If the colors bleed into one another or the ink smears on the sheet click Normal or EconoFast You may have run out of ink Replace the cartridges The paper is inappropriate Try another type of paper See Section 5 For high quality color printing results use HP Premium Glossy Paper Black ink is The transparency was moved or placed in a protective sleeve while still wet mixing with color Allow 10 to 15 minutes for the ink to dry before moving it n along the f The print settings are inappropriate See your software program s manual for pr
65. nually reducing the intensity setting The paper is inappropriate Try another type of paper The wrong type of labels were used or the labels were loaded incorrectly in the IN tray The ink does not dry on plastic and clear labels The print cartridges cradle or service station needs cleaning Perform the cleaning procedures as described beginning on page 48 Cocccccccccccccccccccccs cocococococoocococococoocococococoococococoocococococoocococococoococococoooooocosocoococosooocooooooo SECTION FOUR seseses eee Renn RRR RR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RR RRR RRR RR RRR RRR RRR RRR rrr rrr rrr irri rir If Margins are Printed Wrong If the placement of text and pictures on your printed pages is not what you expected first be sure that you have set your software to print within the printable area for the size and orientation of paper envelopes or cards loaded in the printer Symptom Solution Margins are not Check your margin settings in the software program make sure they are in printing as accordance with those listed in this User s Guide expected Check the page orientation in the software program or in the HP print settings box Make sure the paper is loaded in the correct orientation Paper The paper was improperly loaded Align the paper stack against the right side of the printer Make sure no paper is over the paper width adjuster Make sure the paper does not bend in the IN tray Cards
66. ocococococoocosococoooocococoooooocososoooooooosooooo 64 S E C T ION FIVE REFERENCE SPECIFICATIONS ORDERING INFORMATION Maintaining Your Printer e Use a soft cloth moistened with water to wipe dust smudges and stains off e Keep print cartridges in their sealed containers at room temperature until you are ready to use them e Keep the print cartridges in their print cartridge cradles at all times to keep them from drying out or becoming clogged e Do not unplug the printer before printing is complete and the print cartridge cradles have returned to their home position on the right side of the printer doing so can dry out the print cartridges e The printer does not work with only one print cartridge installed If one of the print cartridges runs out of ink leave the empty cartridge in the cradle until you can replace it e The interior of the printer does not require cleaning Keep fluids away from the interior of the printer Prerrre rere errr reer reer errr rrr rrr rrr rrr rrr rr rrr rrr rrr rrr RRR RRR RRR RRR RRR RRR RRR RR 6668666666 SECTION FIVE cococococoocococococoococococoocococococoocococococcococococoococococoooococococoooosococoooooosococoooooosococoosooooooooooo Increasing Printer Performance The print speed and overall performance of your printer can be affected by several things e The amount of RAM in your computer can determine how fast your documents are sent to the printer
67. oint Sizes Pitches Courier 6 12 24 5 10 16 67 20 Courier Italic 6 12 24 5 10 20 Letter Gothic 6 12 24 6 12 24 Letter Gothic 4 75 9 5 19 16 67 Letter Gothic Italic 6 12 24 6 12 24 The default font is a portrait oriented Courier 10 pitch 12 point upright medium weight It prints if you do not select a font through your DOS software program PRINTING FROM DOS Prereerrr errr errr errr errr rrr rrr rrr rrr errr rrr rrr rrr rrr rrr rrr rrr rrr rrr rrr RRR RRR RRR RRR 66666666 If Problems Occur When printing from DOS based software programs printer errors and status are sometimes reported in the HP DeskJet Control Panel for DOS If you suspect a problem with the printer first check the HP DeskJet Control Panel for DOS If the printer status indicates a problem find the indicated problem in the troubleshooting tables in the user s guide and try the given solution s If you are unable to solve a problem using these troubleshooting tables in the user s guide refer to Customer Support on page 61 for a listing of resources available to you for the support and maintenance of your printer Prerree rere errr reer reer rrr APPENDIX cocococococcococococoocococococoococococoocococococoocococococcococococoococosococoosococoooooosococoooosocososoooooococoooooo INDE X cececocoocococococoocococococcocococoocococococoococosococoocococococoococococoooocococococoocooooocoooosocococoooosoooooo
68. oolbox at any other time Double click the HP Toolbox icon in the HP DeskJet Utilities group in the Program Manager Double click the HP Toolbox icon It s on your desktop when you start your computer If you re having trouble finding the desktop press ALT TAB until you see it Using the HP Toolbox When problems occur the quickest way to find a solution is to use the online troubleshooting feature With a few clicks of the mouse button you ll find your specific problem and details on how to fix it Double click the HP Toolbox icon Click the Troubleshooting tab Click the appropriate category Click on the description of the problem Click to further explore possible solutions IF YOU HAVE A PRINTING PROBLEM Prererrrr errr errrr reer rrr rrr rrr rrr rrr rrr rrr rrr irri rrr ii If Nothing Prints When the printer is in the ready to print state the power light is lit and the resume y light is off When the computer is sending a file to the printer and when the printer is printing a file the power 5 light blinks and the resume F light is off When the printer needs attention or when a printer error occurs either the resume B light blinks or both lights blink alternately If both print cartridge cradles contain properly installed print cartridges and if paper envelopes cards Avery paper labels or transparencies are loaded in the printer and if the printer does not print observe the
69. oooo A A2 size envelopes 41 68 69 71 A4 A5 A6 size paper 68 69 71 accessories included with printer 2 ordering 73 75 adding paper 27 28 44 aligning print cartridges 13 46 Avery labels 28 30 42 43 B B5 JIS size paper Best mode 20 67 bitmapped fonts 70 black print speed 70 blank paper ejected 54 68 69 71 blinking lights 15 54 55 Book option 23 boxes HP print settings 21 Print 22 buffer size 71 buttons identifying lit buttons 7 15 power button 7 15 resume button 15 22 C C6 size paper 41 68 69 71 cables connecting 10 ordering 73 75 changing print cartridges 45 characters character sets 70 82 per line 70 print problems 56 59 cleaning print cartridges 47 printer 48 65 clearing print errors 15 color options 21 printing 21 color print cartridges 9 color print speed 70 color printing color print speed 70 color resolution 70 print problems 59 selecting paper 29 CompuServe 61 computer location with printer 6 system requirements 16 custom paper size 67 71 customer support 61 Prererr rrr rrrrrrr errr errr errr rere rrr RR rrr rrr rrr rrr irri rrr irri ry D default printer 54 DL size paper 68 69 71 DOS help 81 HP DeskJet Control Panel for DOS 80 83 installing HP DeskJet Control Panel for DOS 80 installing printer drivers 78 internal printer fonts 84 lines of text per page 83 print settings 80 printer commands and control codes 83 printer drivers 77 printin
70. pes index cards post cards and other paper stock that conforms in weight type and size with that listed in the Specifications on page 70 Selecting Paper The HP DeskJet 670C Series printer prints on plain paper HP Premium Glossy Paper HP Premium InkJet Paper and HP Premium Transparency Film Most bond paper yields excellent printing results and is appropriate for your letterhead stationery Use these guidelines to select paper e Most papers have a side conditioned for printing and a side not conditioned for printing Before you purchase large quantities of a paper print on both sides of a few sheets of the paper to determine if it produces acceptable quality printing on its print side e Be sure that your paper does not have tears dust wrinkles or curled or bent edges e Only load one type size and weight of paper in the printer at one time e For color printing most bond paper produces good results However choose HP Premium InkJet Paper or HP Premium Glossy Paper to produce intense high quality color results Selecting Envelopes e Print on a few envelopes before you purchase large quantities e Use high quality envelopes that are thin and sharply creased e Do not use envelopes with thick or crooked edges or envelopes that are damaged curled wrinkled or irregularly shaped e Do not use envelopes that are shiny or embossed or envelopes with clasps or windows Prerree rere errr rrr RRR RRR RRR RR
71. print cartridge resulting from modifying or refilling a print cartridge is not the responsibility of Hewlett Packard To install the print cartridges in your printer follow the procedure Insert the Print Cartridges on page 7 NOTE Be careful not to touch the ink nozzles or the copper contacts cococococococcococococoococococoocococococoocococococcocococoocococococoocococococoocosocococoococococoooocososoooooosocoooooo SECTION THREE Pr rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr eee eee rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrcrrrrrrrrccccccrcrrrcco Aligning the Print Cartridges NOTE You must align the black and color print cartridges each time you replace or reinstall a print cartridge This ensures that the black and color inks are aligned when used together on the same line of text or within the same picture DOS users can align the print cartridges from the HP DeskJet Control Panel for DOS See the appendix Printing from DOS for details Make sure the printer is on and the power light is lit Be sure the printer s IN tray contains plain paper Don t waste your HP Premium Glossy paper by using it to align the cartridges 3 Double click the HP Toolbox icon on the computer screen Click the Printer Services tab Then click Align the print cartridges Follow the directions on the computer screen Removing a Print Cartridge With the printer turned on open the top cover Ina few momen
72. r Try another printer cable If the printer cable is not the problem see Contacting Customer Support on page 61 Envelopes do not advance into the printer from the IN tray or the single envelope slot The envelopes are improperly loaded See Section 2 for the correct envelope loading procedure The envelopes in the IN tray are bent or damaged or too many or too few envelopes are loaded in the IN tray Cards do not advance into the printer The cards are incorrectly loaded in the IN tray See Section 2 for the correct card loading procedure An unsupported type of card is loaded in the IN tray Cccccccccccccccccccccccccs Cece cccccccccccccceceee cee ee eee eee cece eee eeeeeeeesee eee eee eeeeeeeeeeeeeeseeeeeeseseseeeeeesereees coccocococococoocooocooo IF YOU HAVE A PRINTING PROBLEM ceccocccocococoocococococoococococoocococosocoocococococoococococoooococococoocococococoosocoooooeoooo If Print Quality is Poor You can often solve print quality problems by using only the print side of the paper envelopes cards or transparencies or by loading a different media type Symptom Solution Print is fuzzy or lines or dots are missing from the characters in the printout making the ink coverage The connection between a print cartridge and the cradle is intermittent Remove the print cartridge and reinstall it You can control the amount of ink on the page by changing the Print Quality on the
73. rint appears on the page with margin settings or column width settings When you set margins or columns in your software be sure to set them within the printer s printable area SECTION FIVE Minimum Margins for Paper and Cards in Portrait Orientation from Windows Programs Paper Size tet nine f Bottom Margin U S letter 8 5 x 11 in 216 x 279 mm 0 25 in 6 3 mm 0 59 in 14 9 mm U S legal 8 5 x 14 in 216 x 356 mm 0 25 in 6 3 mm 0 59 in 14 9 mm A4 size 8 27 x 11 7 in 210 x 297 mm 0 13 in 3 4 mm 0 59 in 14 9 mm A5 size 5 8 x 8 3 in 148 x 210 mm 0 125 in 3 2 mm 0 84 in 21 2 mm B5 size 7 2 x 10 1 in 182 x 257 mm 0 167 in 4 2 mm 0 84 in 21 2 mm Executive 7 25 x 10 5 in 184 x 267 mm 0 25 in 6 3 mm 0 59 in 14 9 mm U S cards 4 x 6 in 102 x 152 mm 0 125 in 3 2 mm 0 84 in 21 2 mm U S cards 5 x 8 in 127 x 203 mm 0 125 in 3 2 mm 0 84 in 21 2 mm A6 cards 4 1 x 5 83 in 105 x 148 mm 0 125 in 3 2 mm 0 84 in 21 2 mm Hagaki postcards 3 9 x 5 8 in 100 x 148 mm 0 167 in 4 2 mm 0 84 in 21 2 mm Note The top margin is 0 04 inch 1 mm for all paper sizes Minimum Margins for Envelopes in Landscape Orientation from Windows Programs Envelope Size Left Margin Right Margin U S No 10 4 12 x 9 5 in 105 x 241 mm 0 84 in 21 2 mm 0 04 in 1 mm DL 4 33 x 8 66 in 110 x 220 mm 0 84 in 21 2 mm 0 04 in 1 mm C6 4 48 x 6 37
74. rogram that you use ensures the best support for your printer If an HP DeskJet 670C Series printer driver is not available within your software program HP recommends that you select one of the following drivers Printer Driver Level of Support HP DeskJet 850C Color printing HP DeskJet 670C Color printing HP DeskJet 560C Color printing HP DeskJet 550C Color printing HP DeskJet 600 Color printing HP DeskJet 540 Color printing HP DeskJet 500C Color printing HP DeskJet 320 Color printing HP DeskJet 310 Color printing HP DeskJet 520 Monochrome printing HP DeskJet 510 Monochrome printing HP DeskJet 500 Monochrome printing HP DeskJet PLUS Monochrome printing HP DeskJe Monochrome printing cocecocococoocococococoocococococcococococoocococococoocococoocococococoocococococoosococococoocococoooososococoooooosocoooooo APPENDIX HP DeskJet Control Panel for DOS This section includes Installation and use of the HP DeskJet Control Panel for DOS Cleaning and aligning print cartridges Supported Character sets Installing the HP DeskJet Control Panel for DOS To access the printer s features install the HP DeskJet Control Panel for DOS as described below Before you install the DOS control panel 1 Perform all setup procedures given in the beginning of this User s Guide 2 Make sure that both the computer and the printer are turned on If necessary press the power b
75. ror messages 25 installing DOS control panel 80 lines or dots missing in printout 82 margin problems 58 nothing prints 53 troubleshooting continued paper advances multiple sheets 56 paper does not advance 55 paper jam 55 poor print quality 47 50 57 print quality problems 47 50 57 printer only prints one character per page 56 printer self test 14 printing pictures 59 printing text 59 Troubleshooting tab 25 two sided printing 23 24 U U S cards 68 69 71 U S Legal size paper 31 68 69 71 U S Letter size paper user forums online 61 31 68 V vertical alignment 70 w Windows 3 1 52 Windows 95 52 world wide web HP URL 61 cocecocococoocococococoococococoocococococoocococococoococococcococococoocococococoocococooocoososocosoooocososoooooososoooooo 89 Hewlett Packard Limited Warranty Statement HP Product Duration of Limited Warranty the product provided the customer returns the Software 90 Days product AU cartridges rine 7 HP s warranty is valid in any country where the HP rinter ear products listed above are distributed by HP except for the Middle East Africa and France s Departements D Outre Mer for those excepted areas the warranty is valid only in the country of A Extent of Limited Warranty 1 Hewlett Packard HP warrants to the end user customer that HP products will be free from defects in materials and workmanship for a specified time after the date of purchase by th
76. rrr rrr iri rrr ii Ink Drying Times The HP DeskJet 670C Series printer automatically sets the drying time for each printed page based on paper type print quality and inks printed to ensure that the ink does not smear before the page is ejected into the OUT tray You can override the automatic timer and force the page to be ejected into the OUT tray by pressing the resume button The standard times allotted for ink drying are listed in the following table Standard Drying Times Paper Type Black ts plo Black inr lot Black Best olor Plain Paper O sec O sec 14 sec 20 sec 25 sec 25 sec Premium Paper O sec O sec 15 sec 20 sec 25 sec 25 sec Transparency or 1 min 2 min 3 min 6 min 4 min 6 min Glossy Paper About Page Orientation The HP DeskJet 670C Series printer prints in portrait or landscape orientation Portrait orientation is the default for paper landscape is the default for envelopes Select the page orientation in your software program or in the Paper tab of the printer software Portrait Landscape Custom Paper Limitations When the Custom Paper Size paper setting is selected in the printer software the paper width must be between 5 and 8 5 inches 127 and 215 mm and the paper length must be between 5 83 and 14 inches 148 and 356 mm The Printable Area The HP DeskJet 670C Series printer can print within the area described here Most software programs allow you to specify where p
77. software programs Printer drivers are supplied by the manufacturers of your DOS software programs If your DOS software program does not include a printer driver for the HP DeskJet 670C Series printers contact the manufacturer of the software program or use one of the alternate printer drivers listed on page 78 Proc errr rrr RRR RRR RRR RRR rrr rrr rrr rrr rrr rir rrr rrr rrr rrr rir iii eococococoooooo APPENDIX cococococoocococococoococococoocococococoocococococoosococococoosococoooosocococoooososocoooooooooo DOS Printer Drivers What is a printer driver If you use DOS software programs whether or not they are running within Microsoft Windows you need a specific printer driver for each DOS program in order to print to your HP DeskJet printer Printer drivers allow you to access the printer s features from your software program s print selections or menus These features include print quality page orientation paper type paper size and character sets How can I get a printer driver DOS software manufacturers provide and update printer drivers for their DOS software programs The best driver to use is the one designed specifically for the HP DeskJet printer model you are using However many times you can achieve satisfactory results by using a different HP DeskJet printer driver The following table lists commonly used DOS software programs and their recommended printer drivers pos Software version Re
78. state of the printer s power C7 and resume lights and then find the symptom in the following table that best matches the observed condition of your printer For each listed symptom more than one solution is usually possible The first solution given is the most probable corrective action for the symptom However if that solution does not solve the problem perform the other solutions in the order they appear until the problem is solved Symptom Solution Both lights on the front of the printer are off and nothing prints The printer is not turned on or is improperly connected to the power source Make sure the power module plug is firmly inserted in the printer s power socket and the other end of the cord is plugged into an outlet Make sure any attached power strip is turned on and plugged into an outlet If possible try using a different power outlet Then turn on the printer by pressing the power button The printer is in an undefined state If open close the top cover on the printer Cycle the power to the printer by pressing the power 1 button You may need to press the power button a second time The printer failed or the computer to printer connection failed Turn off the printer disconnect the printer cable from the back of the printer and turn the printer on again If the lights stay off the printer failed see Contacting Customer Support on page 61 SECTION FOUR seseses sese Ren RRR RRR RRR RRR
79. t cartridge One of the print cartridges is improperly installed in the printer Make sure each print cartridge snaps into place with the arrow aligned with the dot s on the cradle top Make sure that both print cartridge cradles contain a properly installed print cartridge One of the print cartridges is clogged or out of ink Clean the print cartridges as described on page 47 If this doesn t fix the problem install a new print cartridge Both lights are The printer failed Turn off the printer and turn it on again If the lights stay on and nothing on see Contacting Customer Support on page 61 prints The printer Make sure both print cartridges are properly installed that tape is not appears to be covering the ink nozzles and that the cartridges are not clogged or out of ink DHS but the Lake sure you ve selected the HP DeskJet 670C Series printer as the default paper is blank printer when ejected Prerrrr reer errr rer rrr rrr RRR RRR rrr rrr rrr rrr IF YOU HAVE A PRINTING PROBLEM Prerrrrrr rr rrrrrr rrr reir rrr rrr rrr rrr rrr rrr rrr rrr rrr rrr rrr irri Symptom Solution The resume The top cover of the printer is open Close the top cover m G One of the print cartridges is improperly installed in the printer Open the top A cover Make sure both print cartridges snap into place with the arrows prints aligned with the dot s on the cradle top Then close the top cover The printer is out of paper
80. ter did not receive a form feed command from the software program When the resume y light blinks press the resume B button on he printer to initiate a manual form feed The paper is jammed in the printer Clear the paper path SECTION FOUR Pr gegen RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RR RRR RRR RR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR RRR 6666686666 Symptom Solution Printer advances multiple sheets of paper The paper is stuck together Remove the paper separate stuck paper and reload tt Too much paper is in the IN tray at one time Remove a few sheets of paper Different paper types sizes or weights are loaded in the IN tray at the same ime Remove the stack and reload paper of only one type and size Printer ejects piece after piece of paper printing only a single character on each piece The printer failed or the computer to printer connection failed Turn off the printer disconnect the printer cable from the back of the printer and turn he printer on again Print a self test as described on page 14 If the self test doesn t print the printer failed see Contacting Customer Support on page 61 If the printer is not the problem cancel all print jobs at the computer reconnect the printer cable and resend the file to the printer If he printout is still garbled the problem may be with the printer cable the cable connections the computer port or the selected printer drive
81. the Main program group Double click the Printers icon and set the HP DeskJet 670C Series printer as the default DOS Users See the appendix Printing from DOS for specific information on printing from your DOS software programs Prerree rere errr reer r reer errr rrr rrr reir rrr rrr rrr rrr rrr rrr rrr rrr rrr rrr rrr iri iris SECTION ONE How Printing Works 1 You lay out the page and choose the text pictures fonts and colors from your software program such as a word processor or drawing program 2 Select settings such as paper type paper size orientation and print quality in the HP print settings box see page 20 General Details Sharing Setup Paper Services r olorSmart Automatic O Manual Print in Grayscale Print Quality g g z O Best 8 Normal EconoFast ICM Default Help WA Pasto OK Cancel 3 Check your printing status and get help on how to print and how to solve your printing problems in the HP Toolbox see page 52 How Do Learn How To T Select the button next to the item you wish to learn more hh about Replace Print Cartridges Load Paper Change Print Settings Print on a variety of paper types sizes and envelopes Print on both sides of the page 4 Your software program and the printer software send information to the printer where it is translated into dots of ink on
82. the letterhead side down and forward e For HP Premium Transparency Film load the rough side down with the adhesive strip forward e For HP Premium InkJet Paper load the print side down with the corner arrow pointed forward e For HP Premium Glossy Paper load the glossy side down e For Avery Paper Labels load the label side down Letterhead Paper HP Premium Transparency Film HP Premium InkJet Paper Avery Paper Labels 2184053 NOTE Be sure the settings in the software match the type of paper loaded in your printer SECTION TWO Proc RRR RRR RRR RRR RRR RR RRR RRR RRR RR RRR RRR RRR RRR RRR RRR RRR RRR RR RRR RRR RRR RRR RR RRR RRR RRR RRR RRR RRR RRR RRR 6666666 enes Guidelines for Using Paper s To obtain the best print quality and to avoid getting paper jammed in the paper feed rollers of the printer always use paper envelopes index cards postcards Avery paper labels and transparency film that conform in weight type and size with those listed in the Specifications on page 70 Load only one type of paper envelope or transparency at a time in the IN tray making sure the right edge of the stack is aligned with the right edge of the IN tray When using index cards or postcards make sure the right edge of the card stack is aligned with the left side of the raised card guide Never load more than inch 1 cm of paper or transparencies 1 inch UY cm of cards or Avery paper labels or 20 env
83. ts the print cartridge cradles automatically move to the center of the printer and the resume Fi light flashes Grasp the top of the print cartridge and pull it toward you until the cartridge pops loose 3 Lift the print cartridge out of the cradle 4 CAUTION Discard the cartridge if it is empty of ink Keep new and used cartridges out of the reach of children Pr errr rrr rrr errr rrr rrr rrr rrr rrr rrr rrr rrr rrr rrr irri iris USING PRINT CARTRIDGES ser esse genen RRR RRR RRR RRR rrr rrr rrr rrr rrr rrr rrr RRR rrr rrr rrr irr rrr iii ii Cleaning the Print Cartridges yivi sii ii Clean the print cartridges when you notice that lines or dots are l sed diu y Missing from your printed text and graphics as shown to the nen ahann left Usually the print cartridges can be cleaned from the MAL ULLAVYULY HP Toolbox or from the buttons on the front of the printer vel aa ne TTA YASR ERL GFL NOTE Do not clean the print cartridges unnecessarily as this wastes ink and shortens the print cartridge life NOTE DOS users can clean the print cartridges from the HP DeskJet Control Panel for DOS See the appendix DOS Printing Guide for details From the HP Toolbox 1 Double click the HP Toolbox icon on the computer screen 2 Click the Printer Services tab 3 Click Clean the print cartridges Follow the directions on the computer screen From the printer buttons 1 With the printer turned on
84. utton to turn on the printer To install the DOS control panel 1 Insert Installation Disk 3 into your computer s floppy disk drive 2 At the DOS prompt C gt type your computer s floppy disk drive designator for example A then type INSTALL and press Enter as in ANMNSTALL 3 Follow the instructions on the screen to install the HP DeskJet Control Panel for DOS If you encounter problems with the installation If you receive a message that the installation of the control panel was unsuccessful reinstall the control panel If the installation is again unsuccessful or if the control panel software is damaged or missing contact your authorized HP dealer Selecting print settings from the DOS control panel Use the Control Panel to e Clean and align the print cartridges e Select print settings that may not be available from some DOS programs e Monitor the printer s status at any time HP DeskJet Control Panel Your HP DeskJet Control Panel for DOS may vary from this example PRINTING FROM DOS Typically duplicate print settings that are selected from a DOS software program override print settings selected in the HP DeskJet Control Panel for DOS This is the for DOS Printer is OK To access the HP DeskJet Control Panel for DOS type DJCP at the DOS C gt prompt CA gt DJCP After the HP DeskJet Control Panel for DOS appears you can activate its selections in one of two ways With the mous

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