HP 610C Series User's Manual
Contents
1. Pitch 5 10 16 67 20 cpi Point size 6 12 24 pt Style Upright Italic 5 10 20 cpi Stroke weight Normal Bold CG Times portrait and landscape orientations Pitch Proportional Point size 5 6 7 8 10 12 14 pt Style Upright Italic Stroke weight Normal Bold Letter Gothic portrait and landscape orientations Point and pitch 6 12 and 24 pt for 6 12 and 24 cpi Upright only 4 75 9 5 and 19 pt for 16 67 cpi Style Upright Italic Stroke weight Normal Bold Univers portrait and landscape orientations Pitch Proportional Point size 5 6 7 8 10 12 14 pt Style Upright Italic 5 6 10 12 pt Stroke weight Normal Bold Recommended printable weight Paper 60 to 135 g m 16 to 36 Lb Envelopes 75 to 90 g m 20 to 24 lb Cards 110 to 200 g m MO lb index max 8 5 pt max thickness Paper Handling Built In Feeders Sheets up to 100 sheets Multiple envelopes up to 20 envelopes Single envelope only 1 envelope Cards up to 30 cards Transparencies up to 50 sheets Labels up to 25 sheets Use only U S letter or A4 sized sheets specifically designed for use with inkJet printers OUT tray capacity up to 50 sheets Printer memory 512 KB built in RAM 32 KB receive buffer Dimensions Width 436 mm 17 2 in Height 199 mm 7 9 in Depth 405 mm 16 in Weight 53 kg 11 6 lb I O Interface Centronics parallel IEEE 1284 compliant with 1284 B receptacle Bi Tronics2. 2001 http www hp com support home_ products DU 4 HEWLETT PACKARD Expanding Possibilities Copyright 1999 Hewlett Packard Company Printed in U S A 3 99
3. perform one of the steps listed for your operating system IF something unexpected happened during installation it is safest to run the uninstall utility directly from the CD rather than from the uninstall program that was placed on your hard drive For Windows 3 1x do one of the Following In Program Manager locate your HP DeskJet Series group Double click the Uninstall icon to uninstall your printer software Insert the CD into your computer and run Setup exe Select Remove HP DeskJet 610C Series software For Windows 95 Windows 98 and Windows NT 4 0 do one of the following From the Start menu click Programs click HP DeskJet 610C Series and then click HP DeskJet 610C Series Uninstall From the Start menu click Settings click Control Panel and then click Add Remove Programs Select HP DeskJet 610C Series Remove only Insert the CD into your computer and run Setup exe Select Remove HP DeskJet 610C Series software Print Cartridges 49 Black Tri Color Photo Cartridge HP C6614 HP 51649 HP C1816 Series Series Series Product Specifications Print technology Drop on demand thermal inkjet printing Black print speed Best mode 1 page per minute Normal mode 3 pages per minute EconoFast 5 pages per minute Black Text Color Highlights print speed Best mode 0 3 pages per minute Normal mode 0 7 pages per minute EconoFast 2 pages per minute Mixed text Color Graphics print
4. and you re printing Riser Bwen Windows 3 1x Double click the HP Toolbox icon in the HP DeskJet Utilities group in the Program Manager HP DeskJet 610C Series T HP DeskJet 610C Toolbox HP DeskJet 610C Release Double click the HP Toolbox icon It s on your desktop when you start your computer HP DeskJet 610C Series Toolbox Once you re in the HP Toolbox 1 Click the Troubleshooting tab 2 Click the appropriate category 3 Click on the description of the problem 4 Click to further explore possible solutions Solving Common Problems t The text or graphics are in the wrong place Paper orientation If the printing is positioned incorrectly on the page make sure you ve selected the correct orientation Portrait or Landscape on the Features tab of the HP print settings box Alignment f the color ink and black ink don t line up on the printed page align the print cartridges In the HP Toolbox click the Printer Services tab and then click Align the print cartridges Paper Loading f the printing is slanted or skewed try reloading the paper Margin settings If text is running off the edge of the page Make sure the margins are set correctly in your software program Make sure the elements in your document fit within the printable area of the page Make sure you ve selected the right paper size on the Setup tab of the HP print settings box The p
5. download the driver from HP Customer Argentina 541781 4061 69 Online call your nearest HP Customer Australia 61 3 92728000 Support Center Austria 43 0 660 6386 Belgium Dutch 32 0 2 62688 06 HP Customer Support User Belgium French 32 0 2 6268807 Fomims Brazil 55 11 709 1444 They re friendly They re informative Canada 877 621 4722 Toll free Check out our online community user forums China 86 10 6505 3888 5959 Simply review existing messages left by other HP Czech Republic 42 2 471 7321 users to find the answers you re looking for You Denmark 45 0 39 294099 can so pos your usr ben ciedade pl 338 0 2034 7288 knowledgeable users and system operators mane PONASA Access the user forums directly from Germany 49 0 180 5258 143 http www hp com support home_products Greece 301689 6411 Hong Kong 800 96 7729 gt HP Customer Support by Fax Hungary 36 1 252 4505 NA When you want the facts and you India 9111 682 60 35 want them fast call HP FIRST our Indonesia 6221 350 3408 automated faxback service Dial 800 333 1917 Ireland 353 0 1662 5525 U S only from any touch tone phone listen to Israel 972 9 9524848 your choices then select the support document Italy 39 0 2 264 10350 that matches your specific need You may request Japan Tokyo 81 3 3335 8333 up to three documents per call and we ll fax them Japan Osaka 81 6 838 1155 to you right away HP FIRST is a free service so Kor s 82 23270 0700 call anyt
6. for errors contained herein More About Your Printer 13 or for incidental or consequential damages in connection with Printing from MS DOS ceeceeececcce B the furnishing performance or use of this material Uninstalling the Printer Software 14 No part of this document may be photocopied reproduced or translated to another language without the prior written Print CANA GOS a de aeeteweee en 14 consent of Hewlett Packard Company Product Specifications 14 Printing History Limited Warranty Statement 16 Edition 1 March 1999 Copyright 1999 by Hewlett Packard Company How to Print Once you re there Choose print quality paper size and paper type on the Setup tab HP DeskJet 610C Series Printer BE 1 Lay out the page and choose the text pictures cit Eran Bona Dee fonts and colors from your software program Pint Quay such as a word processor or drawing program ral EA A 2 Choose your print settings in the HP print f Bes Ciema Ebooks settings box To find the HP print settings box p Paper Options Paper Size Letter 8 5 x 11 in j Try This a Click File and then click Print wed Ea on A EL ES ee Default Help Pin ne ES Status Ide Ge eae ae 610C Series Printer E Mesto Comment HP DeskJet 610C Series Printer Revert Fotos Pe 0 Fase ances Choose two sided printing orientation
7. is HP Customer Support Online at http www hp com support home_products You ll get instant access to everything from helpful printing tips to the latest product and software updates 24 hours a day seven days a week Download the printer software by accessing HP Customer Support Online CompuServe or America Online IF you do not have a CD drive you can copy the printer software to floppy disks by taking your printer software CD to your HP dealer or Printer software a Friend that has a CD drive Be sure to take along at least 6 blank diskettes To create the floppy disks insert the printer software CD and select Make diskettes of your printer software when the opening screen appears and follow the instructions on the screen Printer software also referred to as a printer driver allows your printer to talk with your computer HP provides printer software and software upgrades for Windows 3 1x Windows 95 HP Customer Support by IF you are in the U S and do not have a CD AS S Phone drive you can order the software on 3 5 inch disks by calling 661 257 5565 IF you are in the U S and need software you can order it by calling 661 257 5565 Software upgrades are available for a nominal fee HP Customer Support Technical Assistance To speak with someone for online technical assistance call one of the following numbers If you are outside the U S and cannot gt Africa Middle East 41 22 780 4111
8. specifically for use Print Quality Normal with HP InkJet printers Never load more than 25 sheets at one time Paper size Letter or A4 Paper Type Plain paper Use only full sheets of paper labels Make sure the sheets are not sticky wrinkled or pulling away from their protective backing Features Tab Two sided Printing None Do not use plastic or clear labels The ink will not dry when used with plastic or clear Labels Orientation Portrait Make sure the card guide is in the down position Setup Tab For best results use HP Premium Transparency film which was Print Quality Best designed specifically for use with HP InkJet printers Paper size Letter or A4 Paper Type HP Premium Transparency Film Features Tab Two sided Printing None Orientation Portrait Getting Help When Things Go Wrong When problems occur the quickest way to find a solution is to use the troubleshooting feature in the HP Toolbox With a few clicks of the mouse button you ll find your specific problem and details on how to fix it The HP Toolbox For each Windows system here are a couple of places to find it Windows 95 Windows 98 and Windows NT 4 0 Double click the HP Toolbox shortcut icon This shortcut is always on your desktop amp HP DeskJet 610C Series Toolbox Click the HP Toolbox icon in the taskbar The icon is displayed in the taskbar when the HP Toolbox is open
9. ECP bi directional Printable Paper Sizes US letter 8 5 x11 in U S legal 8 5x14in Executive 7 25 x 10 5 in European A4 210 x 297 mm European A5 148 5 x 210 mm B5 JIS 182 x 257 mm Custom size Width 5 0 to 8 5 in 127 to 215 mm Length 5 83 to 14 in 148 to 356 mm 216 x 279 mm U S No 10 envelope 412x9 5in Invitation A2 envelope 4 37 x 5 75 in European DL envelope 220 x 110 mm European C6 envelope 114 x 162 mm Index card 101 6 x 152 4 mm 4x6in Index card 127 x 203 2 mm 5x8in European A6 card 105 x 148 mm Japanese Hagaki Postcard 100 x 148 mm Power Requirements Power modules Input Voltage depends on power module ordered 100 120 127 220 230 or 240 VAC 10 10 Frequency 100 VAC 50 60 Hz 3 Hz 3 Hz 120 VAC 60 Hz 3 Hz 3 Hz 127 VAC 60 Hz 3 Hz 3 Hz 220 VAC 50 Hz 3 Hz 3 Hz 230 VAC 50 Hz 3 Hz 3 Hz 240 VAC 50 Hz 3 Hz 3 Hz Power consumption 2 watts maximum when off 4 5 watts maximum nonprinting 12 watts maximum printing Operating environment Maximum operating temperature 5 C 41 F to 40 C 104 F Humidity 10 80 RH non condensing Recommended operating conditions for best print quality 15 C 59 F to 35 C 95 F 20 to 80 RH non condensing Storage temperature 40 C 40 F to 60 C 140 F Noise Levels per ISO 9296 Normal Mode Sound Power Lag 6 4 B A Sound Pressure Loam Bystander position 50 dB A Limited Warranty Statemen
10. O Pernt Expanding Possibilities HP DeskJet 610C Series Printer User s Guide Guia do Usu rio Manual instructivo de operaci n G HEWLETT PACKARD Expanding Possibilities HP DeskJet 610C Series Printer User s Guide Acknowledgments Tab le of Co ntents Univers is a trademark of Linotype AG and its subsidiaries in the U S and other countries CG Times is a product of Agfa Corporation based on Times New Roman under license from The Monotype Corporation How to Print aaaeeeaa 2 plc and scalable outlines are licensed from Agfa Division of While You re Printing 0 0eeeees 3 Miles Inc Printing on Different Kinds of Paper 4 Microsoft Windows Windows NT and MS Windows are U S registered trademarks of Microsoft Corporation HP Print Settings BOX sunssoasra rasa 3 Screenshot s reprinted by permission from Microsoft Corporation Getting Help When Things Go Wrong 8 Notice The HP Toolbox 5 s5 0ssiscseswicerceessiaaes 99 8 The information contained in this document is subject to Solving Common Problems 8 change without notice a What the Buttons and Lights Do 10 Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties HP Customer Suppo pana TADAS 1O of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable
11. OUT Tray Single envelope slot Paper length Adjuster What do you want to print What you need to do Labels 1 Slide out both of the paper adjusters 2 Fan the edges of the label sheets to separate them then even the edges 3 Insert up to 25 label sheets label side down on top of about 5 sheets of plain paper of the same size Slide the paper adjusters snugly against the sheets Choose print settings that match the type size and orientation of the labels Print the labels Reset the software for the paper in the IN tray after printing is completed N OUA Slide out both of the paper adjusters Fan the edges of the transparency sheets to separate them then even the edges Insert up to 1 2 inch 1 cm stack of transparency sheets Load the rough side down with the adhesive strip forward Slide the paper adjusters snugly against the transparencies Choose print settings that match the type and size of the transparencies Print the transparency Reset the software for the paper in the IN tray after printing is completed Note You can also access HP s convenient online manual from the HP Software CD At any time while using your computer you can insert the CD and find a wealth of information at your fingertips HP Print Settings Box Features Tab HP print settings to choose Guidelines to remember Setup Tab Use only paper labels that are designed
12. TY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THE HP PRODUCTS AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE C Limitations of Liability 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies 2 TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES D Local Law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world 2 To the extent that this Warranty Statement is inconsistent with Local Law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude th
13. and flip eos C Pages Links Sh D a oe horizontal options on the Features tab Ham n gt Print what Document Print Preferences ee i HP DeskJet 610C Series Printer HE Setup Features Color Services b Then click whichever button you see r Two sided Printing Properties Setup or Printer O None p P SA c IF you still don t see the box click Setup C Tablet Options or Properties p Orientation Portrait Or Try This R C Landscape a IF Print isn t there click Printer Setup or Print Setup F Ordered Pirtina Cories i T HP Photo Cartridge Default Help LO dare Printer Setup RAROS ema AGFA SelectSet Avantra 25 on LPT1 Linotronic 330 on LPT1 Tektronix Phaser 350 600x300 on LPT1 Distiller Assistant v3 01 on DISTASST F Acrobat PDFw riter on LPT1 HP DeskJet 610C Series Printer on LPT Bl Current printer HP DeskJet 610C Series Printer on LA Place Shift D Export ae Exit Altea b Then click whichever button you see Setup or Options Choose color options on the Color tab To print in black and white check Print in Grayscale HP DeskJet 610C Series Printer 3 Click OK in the Print box of your software program to start printing The next time you want to print this document you can use the Print button at the top of the screen in your software program simply click it to print one copy using the same print sett
14. e disclaimers and limitations in this Warranty Statement from Limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or not allow limitations on the duration of implied warranties 3 FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS HP Year 2000 Warranty Subject to all of the terms and limitations of the HP Limited Warranty Statement stated above HP warrants that this HP Product will be able to accurately process date data including but not limited to calculating comparing and sequencing from into and between the twentieth and twenty first centuries and the years 1999 and 2000 including leap year calculations when used in accordance with the Product documentation provided by HP including any instructions for installing patches or upgrades provided that all other products e g hardware software firmware used in combination with such HP Product s properly exchange date data with it The duration of the Year 2000 warranty extends through January 31
15. e paper adjusters Remove any paper from the IN tray Slide the envelopes with the flap side up and on the right evenly into the IN tray Slide paper adjusters snugly against the edges of the envelopes Choose print settings that match the type and size of the envelopes Print the envelopes NO Ww BP UNN Reset the software for the paper in the IN tray after printing is completed 1 Remove the OUT tray 2 Raise the card guide 3 Insert up to 1 4 inch 1 2 cm stack of cards into the IN tray Align the right edge of the stack with the card guide Slide the paper adjusters snugly against the edges of the cards Replace the OUT tray Choose print settings that match the type and size of the cards Print the cards o ND WM A Reset the software for the paper in the IN tray after printing is completed HP Print Settings Box Setup Tab Features Tab HP DeskJet 610C Seri wesc II AN Piin Papel O A Beto Hee Lox Cancel HP print settings to choose Guidelines to remember Setup Tab The envelope slot supports only No 10 or DL size envelopes Print Quality Normal Make sure paper is loaded in the IN tray Paper size choose appropriate envelope size Make sure the card guide is in the down position Paper Type Plain paper Avoid shiny or embossed envelopes or those that have clasps Features Tab or windows Avoid envelopes with th
16. e printer Steadily lit and A Turned off Send a document to the printer The printer is in the ready to print state Steadily lit and R Blinking If you just installed a print cartridge make sure the cartridge is securely snapped into the printer with the arrow aligned with the dots on the top of the print cartridge cradle Close the top cover of the printer if it is open Check the lower IN tray to make sure it contains paper and that the paper is correctly loaded in the tray Press Resume A to clear the error condition Then check your computer screen for any reported error message and corrective action instructions Blinking and A Turned off No action required This indicates that either the computer is sending a document to the printer or that the printer is currently busy printing a document Blinking and A Blinking Press Power to turn off the printer At the computer cancel any documents awaiting printing Press Power again to turn on the printer Steadily lit and F Steadily lit See the Troubleshooting tab in the HP Toolbox A problem exists with your printer HP Customer Support Windows 98 and Windows NT 4 0 For MS DOS printer software contact the manufacturer of your A HP Customer Support Online software program Www RLS Click your way to a quick solution A You have several options for getting printer great place to go for answers to software questions about HP products
17. he printer driver and software program if applicable After the warranty You can still get help from HP for a fee Prices are subject to change without notice Online help is always available for free For quick questions in the United States only call 900 555 1500 The charges are 2 50 per minute and begin when you connect with a support technician For calls from Canada or for calls in the U S that you anticipate might be longer than ten minutes in length call 800 999 1148 The fee is US 25 per call charged to your Visa or MasterCard If during your phone call it is determined that your printer requires repair and you are within your printer s hardware warranty period HP will pay for your phone charges Extended Warranty Options IF you would like to extend your printer coverage beyond the factory warranty period you have the following options Consult your HP dealer to get extended coverage IF your HP dealer does not offer service contracts please call Hewlett Packard directly and ask about our service agreement offering In the U S call 800 446 0522 in Canada call 800 268 1221 For service agreements outside the U S and Canada contact your local HP Sales Office A note about letters IF you need help from a technical support person we recommend that you call us while you re in front of your computer and printer rather than writing a letter to us That way we can help you w
18. ick irregular or curled edges or with areas that are wrinkled torn or otherwise damaged Two sided Printing None Orientation Portrait Setup Tab Print Quality Normal Never Load more than 20 envelopes at one time Even up the envelopes before inserting them by tapping the Paper size choose appropriate envelope size short edge on a flat surface Make sure the card guide is in the down position Paper Type Plain paper Avoid shiny or embossed envelopes or those that have clasps or windows Features Tab Two sided Printing None Avoid envelopes with thick irregular or curled edges or with areas that are wrinkled torn or otherwise damaged Orientation Portrait Setup Tab Even up the cards before inserting them by tapping the short Print Quality Normal edge on a flat surface Move the paper length adjuster by pressing the inside of the handle to release and Lower it then pushing it toward the card stack until it stops Paper size choose appropriate card size Paper Type Plain paper Features Tab IF you encounter difficulty replacing the OUT tray lift the top cover wait a few moments for the print cartridge cradles to move to the center position then replace the OUT tray and lower the top cover Two sided Printing None Orientatior Portrait Card guide in up position Printing on Different Kinds of Paper OUT tray removed for Loading cards etc
19. ime 24 hours a day seven days a Malaysia 03 2952566 ae Mexico D F 326 46 00 HP Customer Support Repair Mexico Guadalajara 669 95 0O Ud if dof Mexico Monterey 378 42 40 E eae ak a Middle East Africa 41 22 780 4111 simply call the HP Customer Support Netherlands 31 0 20 606 8751 Center A trained service technician will diagnose the problem and coordinate the repair process for you This service is free of charge during the printer s standard warranty period Beyond the warranty period you will be quoted a repair cost New Zealand 09 356 6640 Norway 47 0 22 116299 Philippines 65 272 5300 Poland 48 22 3750 65 Portugal 351 0 144 17 199 Russia 7095 923 50 O1 Singapore 65 272 5300 Spain 34 9 02321 123 Sweden A6 0 8 6192170 Switzerland Al 0 84 8801111 Taiwan 886 2 2717 0055 Thailand 66 2 661 4011 Turkey 90 1224 59 25 United Kingdom 44 0 171 512 5202 US 900 555 1500 Venezuela 58 2 239 5664 Before placing a call for help please make sure that You have checked the setup poster and the HP Toolbox for installation troubleshooting tips You are seated in front of your computer with your printer nearby You have the following information available The printer s serial number the label is on the back of the printer The printers model number the label is on the front of the printer The model of the computer The version of t
20. in any software media or ink cartridge product which is covered by HP s warranty HP shall replace the defective product If HP receives during the applicable warranty period notice of a defect in any hardware product which is covered by HP s warranty HP shall either repair or replace the defective product at HP s option 6 IF HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product 7 HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP 8 Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced 9 HP s limited warranty is valid in any country where the covered HP product is distributed by HP except for the Middle East Africa Argentina Brazil Mexico Venezuela and France s Departments d Outre Mer for those excepted areas the warranty is valid only in the country of purchase Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer w Limitations of Warranty 1 TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRAN
21. ings It takes a few moments for the printing to start because the printer is receiving information from the computer While You re Printing Your printer will print at different speeds depending on the complexity of the job and the print quality you have chosen If you have lots of graphics and color in your document it will take longer to print IF something goes wrong Sometimes in spite of your best efforts something goes wrong during printing Maybe a sheet of paper jams in the printer or nothing happens at all If the printer detects a problem it displays a message on your screen IF you notice that something is wrong click the Troubleshooting tab in the HP Toolbox and follow the instructions on the screen See page 8 to find out how to get to the HP Toolbox If your printer lights are blinking see page 10 Printing on Different Kinds of Paper Card guide in up position OUT tray removed for Loading cards etc OUT Tray Single envelope slot Paper length Adjuster What do you want to print What you need to do Envelopes 1 Slide the envelope with its flap up and on the right evenly into the single envelope Single envelope slot until it stops 2 Choose print settings that match the type and size of the envelope 5 3 Print the envelope X 4 Reset the software for the paper in the IN tray after printing completes Stack of up to 20 envelopes Slide out both of th
22. ith your questions immediately More About Your Printer Printing from MS DOS A printer driver is a program that allows you to control print settings from within your word processor spreadsheet or other software program Using the right MS DOS printer driver Printer drivers are supplied by the manufacturers of MS DOS software programs Whenever possible use the one designed specifically for the HP DeskJet 610C Series printers However if one isn t available you can get satisfactory results using one of the drivers listed below If you are using a program that s not listed contact the manufacturer of the software program to get a printer driver that is compatible with your new printer Recommended MS DOS Program Version Printer Driver Word Perfect 5 1 5 1 6 x HP DeskJet 600 660C or 850C Harvard Graphics 3 0 HP DeskJet 540 Lotus 1 2 3 2 x 3 x 4 0 HP DeskJet 540 Microsoft Word 5 5 6 0 HP DeskJet 560C Installing a MS DOS printer driver Follow the instructions supplied by the software manufacturer Contact them if you have any questions or concerns about the performance of your printer when using one of their drivers Using the HP DeskJet Control Panel for MS DOS Use the HP DeskJet Control Panel to choose print settings that might not be available from some MS DOS programs or if you can t get a printer driver that works with your software program Installing the HP DeskJet Control Panel Before you in
23. rint quality is poor Cartridges If ink is smearing streaking or is splotchy You might need to clean the print cartridges See the HP Toolbox for instructions You might need to replace the print cartridges See the HP Toolbox for instructions Paper If the printing is faded or the colors are dull or bleeding into each other make sure you re using paper intended for inkjet printers and that you ve loaded the paper print side down Ink You can control the amount of ink on the page by changing the Print Quality on the Setup tab of the HP print settings box Tape Make sure you ve removed the protective pieces of tape on the print cartridges A blank page came out of the printer Default printer Make sure you ve selected the HP DeskJet 610C Series printer as the default printer To check your default printer click the Troubleshooting tab in the HP Toolbox and then click A blank page came out Follow the instructions under Wrong printer selected to make sure your printer is selected as the current or default printer Ink You might have run out of ink Replace the cartridges Something on the page is wrong or missing Margin settings f the printing is cut off around the edges check your software application The correct margins are set The elements are scaled correctly Colors f the colors are wrong or missing Clean your tri color print cartridge In the HP Toolbox click the Printer Services
24. speed Best mode 0 3 pages per minute Normal mode 0 85 pages per minute EconoFast 2 5 pages per minute 5 x 7 Photo Photo Cartridge Speed 0 25 pages per minute Black True Type text resolution Microsoft Windows text and graphics MS DOS text Best mode 600 x 600 dpi Normal mode 600 x 300 dpi EconoFast 300 x 300 dpi MS DOS graphics Full page 75 150 300 dpi Color resolution for Standard Pen Set 300 x 300 dpi on plain paper 600 x 300 dpi black and color on glossy paper premium paper and transparency film 75 150 300 dpi for MS DOS graphics Full page Color resolution for Photo Pen Set 600 x 300 dpi with 6 inks using HP Photo REt Technology and all paper types Best and Normal modes Printer command language HP PCL Level 3 Standard Character Sets United Kingdom ISO 4 German ISO 21 French ISO 69 Italian ISO 15 Danish Norwegian ISO 60 Swedish ISO 11 Spanish ISO 17 ANSI ASCII ISO 6 Legal PC 8 Roman 8 Roman 9 PC 850 PC 8 Danish Norwegian ECMA 94 Latin 1 ISO 8859 1 PC 852 Latin 2 ISO 8859 2 Latin 5 ISO 8859 9 Latin 9 ISO 8859 15 PC 8 Turkish and PC 858 Software compatibility MS Windows 3 1x 95 98 and NT 4 0 MS DOS applications Buttons lights Resume and Power Approximate figures Exact speed varies depending on the system configuration software program and document complexity Built in internal fonts Courier portrait and landscape orientations
25. stall the HP DeskJet Control Panel make sure you have followed all the steps in the setup poster 1 Turn on your computer and your printer 2 Put the CD into your computer s disk drive IF you do not have a CD ROM drive see page 10 for instructions on how to get floppy disks 3 At the MS DOS command line C type D DJCPINST and press ENTER IF your disk drive is different than D substitute the correct letter for D 4 Follow the instructions on the screen Note Ifa message indicates that the installation of the Control Panel was unsuccessful try the installation again If it s still unsuccessful or if the Control Panel software is damaged or missing contact your authorized HP dealer Cleaning the print cartridges Clean the print cartridges when you notice that lines or dots are missing from your printed text and graphics 1 At the MS DOS command line type DJCP and press ENTER The Control Panel appears 2 Click Clean Print Cartridge then follow the instructions on the screen Aligning the print cartridges Align the print cartridges when you notice that color ink does not properly line up with black ink 1 At the MS DOS command line type DJCP and press ENTER The Control Panel appears 2 Click Align Print Cartridge then follow the instructions on the screen Uninstalling the Printer Software IF you need to uninstall the printer driver for your HP DeskJet printer for any reason
26. t HP Product Duration of Limited Warranty Software 90 Days Print cartridges 90 Days Printer 1 Year A Extent of Limited Warranty 1 Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer Customer is responsible for maintaining proof of date of purchase 2 For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be uninterrupted or error free 3 HP s limited warranty covers only those defects which arise as a result of normal use of the product and do not apply to any a Improper or inadequate maintenance or modification b Software interfacing media parts or supplies not provided or supported by HP or c Operation outside the product s specifications 4 For HP printer products the use of a non HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of anon HP or refilled ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage 5 IF HP receives during the applicable warranty period notice of a defect
27. tab and then click Clean the print cartridges Replace the tri color print cartridge See the online help for instructions Clear the Print in Grayscale option on the Color tab of the HP print settings box Communications f meaningless characters are printing on your page the computer might have lost communication with your printer Try turning your computer and printer off and then turn them on again If the problem persists make sure all cables are plugged in tightly ul No page came out of the printer Be patient Complex documents such as color photographs take a while to print Check the power light if it s blinking the printer is processing information Power Make sure the printer is on the power light on the front of your printer should be on and that all connections are firm Cover Make sure the top cover of the printer is closed Paper Make sure you put the paper in the lower IN tray correctly Print cartridges Make sure both print cartridge cradles contain properly installed cartridges with the correct HP part number What the Buttons and Lights Do The Resume K and Power y buttons and lights are on the front of the printer In general the lights indicate when the printer is operating correctly and when it needs attention from you The buttons are used to control the printer When these lights are You need to Turned off and K Turned off Press Power to turn on th
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