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HP 5000 Router Series Installation Manual

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1. Enlarged A side Eee Male 8P8C Plug os J 7 Po J J L Wo Label e eo Enlarged B side z i woa l HESE j l T OY fo E i pts 2 oe IN DB9Male POS 1 POS 8 ir 2 x Je N I Enlarged C side N I vai A J Pos 9 L poe 35 IN q B TD l i Se i i Pos 1 Table 17 RJ 45 Signal Direction DB 25 DB 9 Signal 1 gt 4 7 RTS 2 gt 20 4 DTR 3 gt 2 3 TXD 4 lt 8 1 DCD J 7 D GND 6 lt 3 2 RXD 7 lt 6 6 DSR 8 lt 9 8 CTS The Ethernet cable uses an RJ 45 connector and category 5 twisted pair cable Figure 30 Ethernet Cable Assembly RJ45 RJ45 5a The Ethernet cables are classified as straight through network cable and crossover network cable They have the following features m Straight through network cable The sequences of the wires crimped at the RJ 45 connectors at each end are the same see Table 18 The cable is used to connection between a terminal device such as a PC or a router and the Hub or LAN Switch Straight through network cables are delivered with the router m Crossover network cable The sequences of the wires crimped at the RJ 45 connectors of the two ends are different see Table 19 The cable is used i
2. Table 11 lists system specifications for the Router 5642 Table 11 System Specifications for the Router 5642 Router 5642 specifications Fixed ports 1 AUX port 1 CONSOLE port soe NVRAM 128 KB 12 CHAPTER 1 INTRODUCING THE ROUTER 5000 FAMILY Router 5682 Hardware System Specifications Table 11 System Specifications for the Router 5642 continued Router 5642 specifications Fixed ports 1 AUX port 1 CONSOLE port Boot ROM 512 KB SDRAM 256 MB Flash 32 MB Dimensions 442 x 44 4 x 413 mm 17 5 x 1 8 x 16 25 in W x H x D excluding rubber feet 8 kg 17 64 lbs Rated voltage 100 240 V a c 50 60 Hz Maximum tolerance 90 264 V a c 50 60 Hz O to 40 C 5 to 85 non condensing The Router 5682 has two fixed ports and eight slots Figure 7 illustrates the front panel of the Router 5682 Figure 7 Front Panel of the Router 5682 Figure 8 illustrates the back panel of the Router 5682 with MIM cards installed Figure 8 Back Panel of the Router 5682 BDOOOOOOOOOOOOOOO 7 OOOO 7 a O000000000000000 OOOO s rae ee EKAKI KA 100 240V AC C ON 4BS i BRI S nm 5 z I 0 S LINK x l Ng ACT 2 1 paa teen ER OFF Lr ea
3. Table 12 lists system specifications for the Router R5682 Table 12 System Specifications for the Router 5682 Router 5682 specifications Fixed ports 1 AUX port 1 console port ses Processor MPC 8245 300 MHz AC power supply and DC power supply NVRAM 128 KB Boot ROM 512 KB Router 5682 Hardware 13 Table 12 System Specifications for the Router 5682 Router 5682 specifications Fixed ports 1 AUX port 1 console port SDRAM 256 MB Flash 32 MB Dimensions 442 x 91 2 x 413 mm 17 5 x 3 6 x 16 25 in WxHxD excluding rubber feet Weight 14 kg 30 86 Ibs Input voltage Rated voltage 100 240 V a c 50 60 Hz Maximum tolerance 90 264 V a c 50 60 Hz Max power 120 W Operating temperature O to 40 C Operating humidity 5 to 85 non condensing 14 CHAPTER 1 INTRODUCING THE ROUTER 5000 FAMILY Preparing to Install the Router Safety Warnings INSTALLING THE ROUTER There are several ways you can install your router m Ona vertical surface m Ina rack a On a workbench The following sections describe how to prepare and install your router m Preparing to Install the Router m Mounting the Router in a Rack a Installing the Router on the Workbench m Connecting the Power Cable Connecting the Router to the Console Terminal a Installing SICs and MIMs Connecting the Router to the Ethernet m Connecting th
4. ms Configure the link layer protocol encapsulated on the interface and the related operating parameters according to the type of the WAN Contigure the IP addresses or IPX network number for all the ports of the router according to the division of the subnets Configure the routes If you have to start up the dynamic routing protocol configure the related operating parameters of the protocol 6 Create the security configuration for the router as necessary 7 Create the reliability configuration for the router as necessary For helo managing routers on your network you can use 3Com Network Director software to discover map and display network links and IP devices To allow Network Director to monitor your routers you must first configure SNMP V1 with the following commands 3Com snmp agent sys info version v1 3Com snmp agent community read lt read community string gt 3Com snmp agent community write lt write community string gt To learn more about Network Director on the 3Com Corporation World Wide Web site enter this URL into your Internet browser http www 3com com 3nd The command line interface of the Router 5000 routers provides commands to configure and manage the router The command line interface has the following characteristics a Performs local configuration through the console port a Performs local or remote configuration through the telnet command which can be used to log on directly and manage
5. Console port After connection power on the router The startup information of the router is displayed on the console terminal Before you install a SIC or MIM assemble the following equipment a Flat blade screwdriver a Anti static wrist strap The Router 5000 Family routers do not support hot swappable SICs and MIMs To avoid injury from electric shock or damage to a router put on an anti static wrist strap make sure that power to the router has been turned off and that the power cord has been unplugged before performing any of the following operations Before you can Install a SIC or MIM you must remove the filler panel from the slot Remove the captive screws of the blank filler panel by unscrewing them in a counter clockwise direction with the flat blade screwdriver as shown below Do not remove the blank filler panel with black film above SLOTO To install a SIC or MIM Turn the router so the rear panel faces you Turn off the power switch of the router and unplug the power cord Match the remote edge of the module with the slot on the router s rear panel Push the module into the router until its front panel is level with the back panel of the router Fasten the module into the router with the captive screws Power on the router and check the LED of the corresponding slot on the front panel After the initialization of the module if the LED for the corresponding slot is on the module is operating normally If th
6. The Router 5000 Family provides two fixed WAN ports and gives you the option to the WAN Connecting the AUX Port to the Modem gt Connecting the Serial Port to a CSU DSU AN to install further WAN ports as required The fixed ports are the AUX port and the serial port The additional ports are provided by the SICs and MIMs supported by the Router The auxiliary AUX port is a serial port that is used for remote configuration or dial up backup To connect the router to a remote device a local modem must be connected to a remote modem through PSTN For the connection method see Chapter 5 For AUX port specifications see Chapter 1 If the console port fails the AUX port can also serve as a console port To connect the AUX cable Turn off power to the router 2 Plug the RJ 45 connector of the AUX cable into the AUX port of the router 3 Connect the DB 25 or DB 9 adapter of the AUX cable to the serial port of the analog modem as shown below Figure 14 Connecting the AUX Port to the Analog Modem The serial port is usually used to connect the router to DSU CSU Plugging or unplugging the connectors of the serial cable on line can damage the router or the remote device Verifying the Installation A WN Verifying the Installation 23 Use the following procedure to connect the serial cable take the connection from SERIALO to DSU CSU Turn off power to the router Choose the appropriate serial cable
7. Plug the DB 50 adapter of the cable into the SERIALO port of the router Connect the other end of the cable to the CSU DSU device If the WAN uses a dial up line connect the cable to the serial port of the analog modem Figure 15 Connecting the Serial Port to DSU CSU DSU CSU Serial interface a a eer NAIR Mad A ANNIE BASSO NN 3 RLI CNN ANY S Cea Ses X NAR 8 hh EN S S J SERIALO Synch asynch cable interface Verify whether the router has been correctly installed by checking the following items m There is airflow around the router m Power is connected correctly m The ground wire of the router is correctly connected The router is connected to other devices such as the console terminal 24 CHAPTER 2 INSTALLING THE ROUTER Connecting the Router to a Local Console Terminal Connecting the Router to a Remote Console Terminal BOOTING AND CONFIGURING THE ROUTER During the initial configuration of the router you can use only the console or AUX port This chapter describes how to connect the router to a local or remote console terminal and how to set parameters at the console terminal To set up the local configuration environment connect the RJ 45 connector of the console cable to the console port on the router and the DB 25 connector or DB 9 connector to the serial port of a PC as shown below Figure 16 Local Configuration Through the Console Port Conso
8. Introduction 35 Downloading sss CCCCC After the baud rate at the console terminal is set the new setting can become valid only if the terminal emulation program is disconnected and reconnected for at least once 4 Select Transmit send file in the terminal window and the following dialog box will pop up Figure 24 Send File dialog box Send File El E3 CAM INDOMW S Wwersionccomeb modem o ooo O Send Ghee Canos 5 Click lt Browse gt select the application file to be downloaded and set the protocol to Xmodem Then click lt Send gt and the system will pop up the following interface Figure 25 Sending file interface 6 After completing download the system begins writing to Flash Flash memory then the following information will be displayed in the terminal interface indicating that the download has been completed Download completed Writing to flash memory Please wait it needs a long time Please wait it tt E FE FE HH FE TE HH E FE FE E HE FE E EE EEE E E EE E E E E E E E E E E E E E E EE E E E E EE EE EH H Writing FLASH Success 36 CHAPTER 4 MAINTAINING THE ROUTER Backing up and Restoring the Extended Segment of Boot ROM Program Please use 9600 bps Press lt ENTER gt key to reboot the system Then restore the baudrate of the configuration terminal to 9600bps as per the prompt disconnection and re dialing are also required here and then the system start up normally Upgrading
9. Male Ka S pes N N i Label Table 24 V 35 DTE Cable Pinouts DB 50 2 31 6 30 26 1 15 39 20 44 16 40 19 43 18 42 50 7 24 49 25 Signal RTS CTS CTS RTS DSR DTR DCD LL DTR DSR LL DCD TXD RxD TxD RxD RxD TxD RxD TxD TXCE TXC TXCE TXC RxC TXCE RxC TXCE TXC RxC TxC RxC GND GND RxD REST RxC REST TxC REST V 35 Male Signal Direction 34PIN GND GND GND C D TI lt X lt Zg CADAT AI gt gt gt gt TUUU Enlarged B side i Signal RTS CTS DSR RLSD DTR LT SD SD RD RD SCTE SCTE SCR SCR SCT SCT Shield_GND Circuit_GND 54 APPENDIX A CABLE SPECIFICATIONS o e e Mee e V 35 DCE Cable Assembly and Pinouts Figure 34 illustrates the V 35 DCE cable assembly Figure 34 V 35 DCE Cable Assembly V 35 Female Enlarged Aside _ B50 Male Label Enlarged B side a Table 25 describes V 35 DCE cable pinouts o Table 25 V 35 DCE cable Pinouts Signal Signal Direction 34PIN Signal 31 CTS RTS lt C RTS 2 RTS CTS gt D CTS 26 DTR DSR gt E DSR 1 LL DCD gt F RLSD 6 DSR DTR lt H DTR 30 DCD LL lt K LT 20 RxD TxD lt P SD 44 RxD TxD lt S SD 15 TxD RxD gt R RD 39 TxD RxD gt T RD 19 RxC TXCE lt U SCTE 43 RxC TX
10. POWER abnormally System power LED ON Power Is on OFF Power is off Router 5012 Hardware The Router 5012 can function as a small sized access router by connecting to a leased line or Public Switched Telephone Network PSTN through asynchronous serial ports The Router 5012 has four fixed ports and three slots Figure 1 illustrates the front of the Router 5012 System Specifications Fixed Serial Port Figure 1 Front View of the Router 5012 eS Oo o SComm a Figure 2 Back View of the Router 5012 Figure 2 illustrates the back of the Router 5012 ea EX oS ake ZAN EX o ORCS e eS cee eee RRRS S 100 240VAC o dIE JD Ss o AG JP Sz f S00 Bao LW BSSe6e ae lU Maas a ia j
11. normal During the power on self test POST the memory test is successful if the LEDs light in the following sequence 1 SLOTO to 2 and SERIALO 2 SLOT1 and 2 If SLOTO and 1 LEDs light the memory test failed For the status of the LEDs during normal operation after power on see the LED tables in Chapter 1 The console terminal display is normal For the local configuration the startup interface on the console terminal displays after the router is powered on For the remote configuration you must dial up using HyperTerminal after the router is powered on as shown After the dial up the startup interface is displayed on the terminal Figure 23 Connect Dialog Box D router5000 aed SCom Megahertz B 10 100 LAN 56K Mode Status Dialing After the POST press Enter When the 3com prompt displays you can configure the router 30 CHAPTER 3 BOOTING AND CONFIGURING THE ROUTER Startup Process Configuration Fundamentals of the Router After the router starts up the Boot ROM program runs and the following information displays on the terminal screen Booting KKKKKKKKKKKKKKKKKKKKKKEKKKKKKKKKEKKKKKKKKKKKKK a 3Com Router Boot Rom V4 60 KKKKKKKKKKKKKKKKKKKKKKEKKKKKKKKKKKKKKKKKKKKKK COPyrignt C 2002 2005 by SCom Corporation Ine Compiled At 20 40 59 y Jan 23 2003 Now testing memory OK 256M bytes SDRAM 8192k bytes flash memory Press Ctrl B to Enter Boot Menu The contents display
12. other routers a Implements the configuration on the router through the terminals the asynchronous interface including those connected to the AUX port and AS port in dumb terminal mode Configures the hierarchical user protection guest operator administrator Only administrator users are authorized to configure and manage the routers m Online help available by typing at any time m Provides network diagnostic tools such as Tracert and Ping to quickly diagnose the availability of the network a Provides detailed debugging information to diagnose network faults m The command line interpreter adopts fuzzy search for the keywords of the command A conflict free keyword if entered will be interpreted accordingly For example tor a display command you can enter dis 32 CHAPTER 3 BOOTING AND CONFIGURING THE ROUTER Help for the Configuration Naming and To facilitate the management of the router in the system view all the commands are grouped Each group corresponds to a view Users can use these commands to switch between different views Many commands are limited to use in a single view Other commands such as ping display current configuration interface can be executed in all views Router 5000 Family routers provide online Help for the command line interface In any view enter for all the commands in the view and a brief description of each command Enter a command followed by a space and in th
13. standard Asynchronous EIA TIA 232 Baud rate 300 to 115 2 kbps Services supported Modem dial up Backup Operating as the console port when the CON fails Protocols supported PPP SLIP MP Table 5 lists the attributes of the Router 5000 Family Ethernet port Table 5 Router 5000 Family Ethernet Port Specifications Attribute Description Connector type RJ 45 Interface type MDI Frame format supported Ethernet _ Il Ethernet _ SNAP IEEE 802 2 IEEE 802 3 Operating mode 10 100BASE T Mbps autosensing Full duplex half duplex Network protocol supported IP Novell IPX Table 6 lists specifications for the Router 5000 Family power supply and protection ground Table 6 Router 5000 Family Power Supply and Protection Ground Item Description Power supply input Rated Voltage 100 240V a c 50 60Hz Max voltage 90 264V a c 50 60Hz Protection ground Connecting to ground through ground wire Table below describes the LEDs on the Router 5012 POWER ON The module MIM or SIC is operating normally OFF No module is installed in the current slot or the MIM is not operating normally SYSTEM Flashing unit is operating normally OFF power is Off WAN Flashing data is being transmitted from local WAN port OFF no data transmitted on WAN port LAN Flashing Data is being transmitted on local Ethernet port OFF no data is being transmitted on local Ethernet port SLOT 1 3 ON The MIM the SIC is powered and operating normally OFF No mo
14. 5 Maximum Maximum transmission transmission Baud rate bps distance m Baud rate bps distance m 2400 60 2400 1250 4800 60 4800 625 9600 30 9600 312 19200 30 19200 156 38400 20 38400 78 64000 20 54000 60 115200 10 64000 50 2048000 30 The baud rate should not exceed 64 Kbps when the V 24 cable operates in synchronous mode DTE and DCE Mode The synchronous serial interface can operate in both DTE and DCE modes For two devices connected directly one device should operate in DTE mode and the other device should operate in DCE mode The DCE device provides a synchronous clock and specifies the transmission rate the DTE device accepts the synchronous clock and communicates at the specified transmission rate Usually the router serves as the DTE device To determine whether the device is a DTE or a DCE refer to the user manual for the device Table 21 Typical DTE and DCE Type of Equipment Type of Interface Typical Equipment DTE male PC or router DCE female Modem multiplexer or CSU DSU The asynchronous serial interface generally is connected to a modem or a terminal adapter TA to act as the dial up interface You do not need to determine if the device is DTE or DCE you must only select the appropriate baud rate The synchronous asynchronous serial port cable is connected to a DB 50 receptacle Proper connection cable needs to be selected for the protocol applied Four types of synchronous asynchronous serial port cabl
15. 94 1888 AT amp T 800 998 2112 1 800 998 2112 AT amp T 800 998 2112 1 800 998 2112 AT amp T 800 998 2112 AT amp T 800 998 2112 5 7 1 657 0888 60 APPENDIX A OBTAINING SUPPORT FOR YOUR PRODUCT
16. CE lt W SCTE 17 NIL RxC gt V SCR 41 NIL RxC gt X SCR 16 TXCE TXC gt Y SCT 40 TXCE TXC gt AA SCT 50 GND A Shield_GND 7 GND B Circuit _GND 24 RxD REST GND 49 RxC REST GND Dumb Terminal Adapter 55 Dumb Terminal Table 26 describes dumb terminal adapter pinouts Adapter Table 26 Dumb Terminal Adapter Pinouts RJ 45 female DB 25 female Signal 1 8 DCD 2 6 DSR 3 20 DTR A 7 GND 9 2 TxD 6 3 RxD 7 4 RTS 8 S CTS E1 Cable Table 27 describes E1 cable pinouts In this table Tx transmit and Rx receive These markings on 75 ohm coaxial cables are in relation to the routers and they should be connected to the peer s Tx and Rx Table 27 E1 Cable Pinouts RJ 45 120 ohm White Brown DB 15 twisted pair Tx Tip Tx Tip 1 Tx Tip 2 Tx Ring Tx Ring 2 Tx Ring 10 Tx Shield 3 Tx Shield 8 Rx Tip Rx Tip 4 Rx Tip 15 Rx ring Rx Ring 5 Rx Ring 7 Rx Shield 6 Rx Shield T1 Cable Table 28 describes T1 cable pinouts Table 28 T1 Cable Pinouts Straight throug h Shielded RJ 45 Network Cable Signal Description RJ 45 1 White Orange Rx Ring 1 2 Orange Rx Tip 2 3 White Green 3 4 Blue Tx Ring 4 5 White Blue Tx Tip 5 6 Green 6 7 7 8 8 Brown 56 APPENDIX A CABLE SPECIFICATIONS o e ee 2 to ISDN cables The ISDN S T cable shown in Figure 35 is a 4 core twisted pair cable Both ends of the cable have RJ 45 connectors in which pin 3 and pin 6 are the sen
17. ESD preventive gloves and ESD preventive clothes while handling the circuit board The dismantled circuit board is placed upward on the ESD preventive workbench or put into an ESD preventive bag You avoid direct contact with the elements of the circuit board Electromagnetic Discharge To prevent damage by electromagnetic discharge do the following Take effective measures against electrical interference for the power supply system Separate the working ground of the router from the grounding device of the power equipment or thunder proof grounding Keep the router away trom wireless launchers radar launchers and other high frequency and high current equipment Adopt electromagnetic shielding if necessary Lightning Damage To minimize the risk of lightning damage do the following Install a lightning arrester on the input end of a telephone cable ISDN line or T1 E1 line Ensure that the PGND wire of the chassis is well grounded Ensure that the neutral point of the socket of AC power supply is well grounded Install a lightning arrester at the input end of the power supply Whether you install the router in a rack or place it directly on the workbench it is necessary to ensure that Airflow is not restricted around the router The cabinet and workbench are strong enough to support the weight of the router and other installation accessories The cabinet and workbench are well grounded After you verify that t
18. IP client to the router connected to the PC via the Ethernet interface that is perform the put operation Download Transmit files from the router to the PC running as FTP client which is connected to the Ethernet interface of the router that is to implement the get operation Introduction 39 Build up FTP local upload download environment Figure 26 Building up FIP local upload download environment a Ethe met port 10 110 10 10 FTP Server POIFTP Cent Connect the Ethernet interface on the router to the PC Assign an IP address for the Ethernet interface on the router It is assumed to be 10 110 10 10 Assign an IP address for the Ethernet interface on the PC It is assumed to be 10 110 10 13 Copy the application files Boot ROM program or configuration files to a directory which is assumed to be C version CAUTION The IP addresses of the network interface on the PC and the router s Ethernet interface must be on the same segment Build up FTP remote upload download environment Figure 27 Building up FTP remote upload download environment PCE FTP Client 10 110 10 10 FTP Server Cl Connect the PC to any port of the router through a WAN This approach does not require the IP addresses of the PC and the router to be on the same segment and is used for upgrading the router remote
19. LL DCD gt 18 LTST 26 DTR DSR gt 20 DTR 4 TXCE TXC gt 24 TXCE 50 GND 1 Shield_GND 7 GND 7 Circuit _GND 52 APPENDIX A CABLE SPECIFICATIONS eeo e 0ooo V 24 DCE Cable Assembly and Pinouts Figure 32 illustrates the V 24 DCE cable assembly Figure 32 V 24 DCE Cable Assembly DB25 Male i w B side lt Po A Enlarged A side DB50 Male Label Ino 4 I AT die Sala il ii i E AML E o N 5 o AT p aa P Table 23 describes the V 24 DCE cable pinouts Table 23 V 24 DCE Cable Pinouts DB 50 Signal Signal Direction DB 25 5 TxD RxD gt 3 27 RxD TxD lt 2 2 RTS CTS gt 5 31 CTS RTS lt 4 26 DTR DSR gt 6 1 LL DCD gt 8 4 TXCE TXC gt 15 29 NIL RxC gt 17 30 DCD LL lt 18 6 DSR DTR lt 20 28 RxC TXCE lt 24 50 GND 1 7i GND 7 jnnnn an ate A No J I ee Signal RxD TxD CTS RTS DSR DCD TXC RxC LTST DTR TXGE Shield_GND Circuit_GND V 35 DTE Cable Assembly and Pinouts Figure 33 illustrates the V 35 DTE cable assembly Figure 33 V 35 DTE Cable Assembly Enlarged A side Pos Table 24 describes the V 35 DTE cable pinouts DB50
20. OK The Connection Properties dialog box shown below displays Setting the Parameters of the Console Terminal 27 Figure 20 Connection Properties Dialog Box COM1 Properties 4 Set the following parameters Bits per second 9600 Data bits 8 Parity None Stop bits 1 Flow control None 5 Click OK The HyperTerminal dialog box displays as shown 28 CHAPTER 3 BOOTING AND CONFIGURING THE ROUTER Figure 21 HyperTerminal Window SW7700 HyperTerminal Ols ol 3 alal amp 6 Select Properties The Properties dialog box for your connection displays 7 Click the Settings tab as shown Figure 22 Settings Tab Routers000 Properties 8 In the Emulation dropdown menu select V7700 or Auto detect Click OK Powering on the Router AN Checking and Operating after Power on Powering on the Router 29 Before you power on the router verity that The connection between the power cord and ground wire is secure The voltage of the power supply complies with the requirement of the router The console cable is correctly connected to either the PC or the terminal and that the parameters are correct Before switching on the power locate the power off switch in the workroom so that in case of an electrical accident power can be turned off quickly Turn on the power switch of the router After the router is powered on verify that The LEDs on the front panel are
21. PAP Challenge Handshake Authentication Protocol CHAP and Remote Authentication Dial In User Service RADIUS a Firewall and packet filtering to prevent intrusions from external networks a Virtual Private Network VPN for example GRE L2TP IP Security IPSec and Internet Key Exchange IKE technologies to guarantee the security of the network in the Internet environment Backup solutions based on backup center technology Application and contiguration software can be upgraded online with 512 KB Boot ROM and 32MB Flash memory The Router 5000 Family routers share the following hardware features a Fixed ports Power supply and protection ground i LEDS The Router 5000 Family routers provide the following fixed ports Console port n AUX port a Ethernet port Table 3 lists the attributes of the Router 5000 Family console port Table 3 Router 5000 Family Console Port Specifications Attribute Description Connector type RJ 45 Interface standard Asynchronous EIA TIA 232 Baud rate 9600 to 115200 bps Default 9600 bps Services supported Connecting with character terminal Connecting with serial ports of the local PCs and operating the terminal emulation program on the PCs Command line interface Power Supply and Protection Ground LEDs Table 4 lists the attributes of the Router 5000 Family AUX port Table 4 Router 5000 Family AUX Port Specifications Attribute Description Connector type RJ 45 Interface
22. Qo Router 5000 Family 200 Installation Guide Router 5012 3C13701 Router 5232 3C13751 Router 5642 3C13755 Router 5682 3C13759 http www 3com com Part No 10014373 Rev AB Published September 2005 3Com Corporation 350 Campus Drive Marlborough MA 01752 3064 Copyright 2004 3Com Corporation All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from 3Com Corporation 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change 3Com Corporation provides this documentation without warranty term or condition of any kind either implied or expressed including but not limited to the implied warranties terms or conditions of merchantability satisfactory quality and fitness for a particular purpose 3Com may make improvements or changes in the product s and or the program s described in this documentation at any time If there is any software on removable media described in this documentation it is furnished under a license agreement included with the product as a separate document in the hard copy documentation or on the removable media in a directory file named LICENSE TXT or LICENSE TXT If you are unab
23. R YOUR PRODUCT Register Your Product 57 Purchase Value Added Services 57 Troubleshoot Online 57 Access Software Downloads 57 Telephone Technical Support and Repair 58 Contact Us 58 Conventions gt ABOUT THIS GUIDE This guide describes the 3Com Router 5000 Family of routers and how to install hardware configure and boot software and maintain software and hardware This guide also provides troubleshooting and support information for your router This guide is intended for the system or network administrator who is responsible for configuring using and managing the routers It asumes a working knowledge of wide area network WAN operations and familiarity with communication protocols that are used to interconnect WANS Always download the Release Notes for your product from the 3Com World Wide Web site for the latest updates to product documentation http www 3com com Table 1 and Table 2 list conventions that are used throughout this guide Table 1 Notice Icons Icon Notice Type Description important features or Information note Information that describes instructions Caution Information that alerts you A N to potential loss of data or potential damage to an application system or device Warning Information that alerts you to potential personal injury Table 2 Text Conventions Convention Description Screen displays This typeface represents information as it appears on the screen K
24. and to decompress the bootrom bootromftull program from the root directory Flash then write it into Boot ROM At this point the upgrade of Boot ROM is completed Download the application or Boot ROM program or configuration file ftp gt get local file Input the name of appplication Boot ROM program Configuration file to be saved remote file Input the name of ppplication Boot ROM program Configuration file at the router side After implementing uploading downloading exit the FTP client program Rep quat If the Boot ROM password of router is lost please contact the local agent of 3Com Corporation The technician will help you enter the router s Boot ROM menu and reset the password The procedure for installing a SIC or MIM is provided in the following list and shown in Figure 28 Turn the router so the rear panel faces you 2 Turn off the power switch of the router and unplug the power cord 3 Remove the module and match its remote edge with the edge of the slot on the rear panel of the router Push the module into the router until it closely matches the rear panel of the router 5 Fasten the module into the router with the captive screws Power on the router and check the LEDs of the corresponding slot on the front panel After the initialization of the module if the LEDs for the corresponding slot are on the module operates normally If the LEDs for the corresponding slot remain off the POST failed and you shou
25. back up or restore Boot ROM program CAUTION It is recommended to upgrade the software under the guidance of the technical support personnel In addition when upgrading the router note to match the version of the Boot ROM software with that of the main software When upgrading the software through the XModem protocol you can simply use the console port rather than building up another configuration environment Upgrading application program Enter the Boot menu refer to the1 1 1 Boot Menu press lt 1 gt to select the XModem protocol for downloading the application program The following download speeds are available for the router Downloading application program from serial Please choose your download speed 1 9600 bps 2 19200 bps 3 38400 bps 4 57600 bps 5 115200 bps 6 Exit and reboot Enter your choice 1 6 Select an appropriate download speed For example enter lt 5 gt to select the download speed 115200 bps and the router will prompt Download speed is 115200 bps Change the terminal s speed to 115200 bps and select XModem protocol Press ENTER key when ready According to the above information change the baud rate set at the console terminal for keeping it in consistency with the selected software download baud rate After that disconnect the terminal that is Dial in Disconnect reconnect it that is Dial in Dialing and then press lt Enter gt to begin downloading The system will prompt
26. ding end and pin 4 and pin 5 are the receiving end Figure 35 ISDN S T Cable DI f The ISDN U cable shown in Figure 36 is a 2 core twisted pair cable One end has an RJ11 connector and the other end has an output terminal OT connector Figure 36 ISDN U Cable A Register Your Product Purchase Value Added Services Troubleshoot Online Access Software Downloads OBTAINING SUPPORT FOR YOUR PRODUCT Warranty and other service benefits start from the date of purchase so it Is important to register your product quickly to ensure you get full use of the warranty and other service benefits available to you Warranty and other service benefits are enabled through product registration Register your product at http eSupport 3com com 3Com eSupport services are based on accounts that you create or have authorization to access First time users must apply for a user name and password that provides access to a number of eSupport features including Product Registration Repair Services and Service Request If you have trouble registering your product please contact 3Com Global Services for assistance To enhance response times or extend warranty benefits contact 3Com or your authorized 3Com reseller Value added services like 3Com Expresss and Guardians can include 24x7 telephone technical support software upgrades onsite assistance or advance hardware replacement Experienced engineers are available to manag
27. dule is installed in the current slot or the module is not operating normally Table 7 describes the LEDs on the Router 5232 5642 5682 routers Table 7 Router 5232 5642 5682 LEDs POWER ON The module MIM or SIC is operating normally OFF No module is installed in the current slot or the MIM is not operating normally SYSTEM Flashing unit is operating normally OFF power is Off READY ON Module found in particular slot OFF No module found in particular slot ACTIVE Flashing Data is being transmitted by module in corresponding slot OFF no data is being transmitted in corresponding slot OFF The module in the corresponding slot ACTIVE is running abnormally or no module is installed not on Router 5012 Data transmission LED Flashing green Data is being transmitted by OFF No data is being transmitted by the the module in the corresponding slot module in the corresponding slot SERIALO Router 5012 only Fixed serial port LED Shows the status of OFF No data is being transmitted data that is transmitting on the serial ports Flashing green Data is being transmitted ETHERNETO LAN Fixed Ethernet port LED Shows the status of OFF No data Is being transmitted data transmission on the fixed Ethernet port Flashing green data is being transmitted SYSTEM Hardware system operating LED Flashing green The system is operating normally ON or OFF The system is operating
28. e LED for the corresponding slot remains off the POST for the module has failed and you should contact your Service representative Connecting the Router to the Ethernet 21 Figure 12 Installing a SIC or MIM Connecting the Router The Router 5000 Family routers provide a fixed 100BASE TX fast Ethernet port to the Ethernet that uses category 5 twisted pair cable Note the following before you connect a The fixed Ethernet cables are supplied with the router m Use shielded cables to ensure electromagnetic compatibility a Identify the mark on the module so you can plug the cable in correctly m When connecting the Ethernet cable to a LAN Switch plug the cable into the 10 100BASE T interface marked with MDIX To connect the Ethernet cable 1 Turn off power to the router 2 Select the Ethernet cable While connecting the router with a PC or a router use the crossover network cable When connecting the router to a hub or a LAN switch use the straight through network cable 3 Connect one end of the Ethernet cable to the appropriate Ethernet port on the router 4 Connect the other end of the Ethernet cable to the Ethernet port of the network device 5 Verify the connection by checking that the 100M ETH LED on the top of the router IS ON 22 CHAPTER 2 INSTALLING THE ROUTER Connecting the Router Figure 13 Connecting the Router to the Ethernet LAN switch or hub 10 100M Ethernet interface Ethernet cable
29. e Router to the WAN a Verifying the Installation This section provides guidelines for preparing your site and router for installation Before installing your router consider the following safety guidelines a Switch off the power supply before connecting the cables m Keep the router away trom heat sources m TO ensure normal heat dissipation do not stack routers Do not keep a router in a damp place and prevent liquid from getting into the router a Ensure that the neutral point of the power is grounded properly to avoid personal injury Ensure that the power is off before plugging or unplugging the interface cards modules and cables of the router Before removing the chassis disconnect all the power cords and external cables m 10 avoid damage to the router connect all the cables correctly Never connect telephone cables including the ISDN lines to the console or AUX port CHAPTER 2 INSTALLING THE ROUTER b gt General Site Requirements m During the installation wear an Electro Static Discharge ESD preventive wrist Strap and ESD preventive gloves 3Com recommends that you use an uninterrupted power supply UPS with your router The environment of the installation site influences the performance and lifetime of the router The installation site for your router should meet the following requirements for temperature and humidity dust gases static electricity and electromagnetic discharge Te
30. e keyword position for a list of all keywords and a brief description of each one Enter a command followed by a space and in the argument position for a description of related arguments Enter a character string followed by a space and for a list of all commands that begin with the character string Enter a command followed by a character string and for a list of all keywords that begin with the string The Router 5000 FamilyRouter 5000 Family routers support the following ports Arranging Interfaces CON AUX Ethernet Serial synchronous asynchronous Asynchronous E1 T1 ISDN The sequence number of each type of port begins with O Inside the interface card the order of the interface is arranged by serial numbers on the interface card from left to right MAINTAINING THE ROUTER Introduction The files managed by the Router 5000 are of 3 types m Boot ROM program files used by the Router to boot the application program Tiles ms Application files main software Configuration files This chapter will introduce you with three methods m Application and Boot ROM programs upgrade via XModem m Application program upgrade via TFTP as Application program and configuration file upload download via FTP Boot Menu Boot Menu Download application program with XMODEM Download application program with NET Clear configuration Clear application password Start up and ignore configuration Enter debuggin
31. e your installation with minimal disruption to your network Expert assessment and implementation services are offered to Till resource gaps and ensure the success of your networking projects More information on 3Com maintenance and Professional Services is available at http www 3com com Contact your authorized 3Com reseller or 3Com for a complete list of the value added services available in your area You will find support tools posted on the 3Com web site at http www 3com com 3Com Knowledgebase helps you troubleshoot 3Com products This query based interactive tool is located at http knowledgebase 3com com and contains thousands of technical solutions written by 3Com support engineers Software Updates are the bug fix maintenance releases for the version of software initially purchased with the product In order to access these Software Updates you must first register your product on the 3Com web site at http eSupport 3com com First time users will need to apply for a user name and password A link to software downloads can be found at http eSupport 3com com or under the Product Support heading at http www 3com com 58 APPENDIX A OBTAINING SUPPORT FOR YOUR PRODUCT Telephone Technical Support and Repair Contact Us Country Software Upgrades are the software releases that follow the software version included with your original product In order to access upgrades and related documentation you must fir
32. ed on the terminal can vary with different versions of Boot ROM If you press Ctrl B immediately the system displays the Boot Menu If you do not press Ctrl B the system initiates the program decompression process After 3Com Router Boot Rom V4 60 appears Booting disappears When the system begins the decompression and initialization process the screen displays Now system is self decompressing System now is Starting Press ENTER to get started Press Enter The system displays the 3com prompt which indicates that the router has entered the system view and you can configure the router The configuration process includes the following steps Clarify your networking requirements These requirements include m The connectivity requirements of the remote sites m The types of LAN and WAN interfaces required for the network The configuration of IP and IP subnet settings and any other protocols m The network reliability management and security policies Based on your network requirements draw a clear and integrated networking diagram SNMP Management Command Line Interface Configuration Fundamentals of the Router 31 Configure the WAN interface of the router Configure the physical operating parameters the operating mode of the serial port baud rate and synchronous clock of the interface according to the transmission medium of the WAN For the dial up port you need to configure DDR parameters
33. ers should have the following values Baud 9600 m Data bits 8 a Stop bit 1 a Parity None m Flow control None a Terminal emulation VT100 If the parameter settings do not match these values reconfigure them If the previous checks do not solve the problem contact your Service representative and follow the representative s instructions 44 CHAPTER 5 TROUBLESHOOTING Illegible Characters Display on the Terminal after Power On Repeated Reboot Troubleshooting SICs and MIMs If the system operates normally after the system runs the POST the start up information is displayed on the console terminal If the configuration system has a fault the terminal may display only illegible characters If the console terminal displays illegible characters after the POST verity that the HyperTerminal parameters are set properly as follows Baud 9600 a Data bits 8 a Stop bit 1 a Parity None m Flow control None m Terminal emulation VT100 If the parameter settings do not match these values reconfigure them There are two possible situations in which the system reboots repeatedly m After Now testing memory displays m After System now is starting displays the system restarts repeatedly and displays Copied program error Repeated reboots are caused by damage to the SDRAM You can check whether the SDRAM has a fault by checking the LED status of the router During
34. es are available However these cables are optional and you must select the proper one based on your requirements when you purchase the router All these types of cables have a DB 50 adapter at one end V 24 DTE Cable Assembly and Pinouts At the network end the connector is different for each type of cable as described in the following list m V 24 EIA TIA 232 DTE cable DB 25 male adapter a V 24 EIA TIA 232 DCE cable DB 25 female adapter m V 35 DTE cable 34 pin male adapter a V 35 DCE cable 34 pin female adapter Figure 31 illustrates the V 24 DTE cable assembly Figure 31 V 24 DTE Cable Assembly DB25 Male Enlarged A side 1 PERO Male Label enlarged B side lt Pos 1 Z Pos 25 am j s a F A i maa jj A oN o gt o oo 12 o 3 Q AT A E Table 22 describes the V 24 DTE cable pinouts Table 22 V 24 DTE Cable Pinouts DB 50 Signal Signal Direction DB 25 Signal 5 TxD RxD gt 2 TxD 2 RxD TxD lt 3 RxD 2 RTS CTS gt 4 RTS 31 CTS RTS lt 5 CIS 6 DSR DTR lt 6 DSR 30 DCD LL lt 8 DCD 3 TXC NIL lt 15 TxC 28 RxC TXCE lt 17 RxC 1
35. eyboard key names If you must press two or more keys simultaneously the key names are linked with a plus sign for example Press Ctrl Alt Del The words enter and type Related Documentation Table 2 Text Conventions Convention Description When you see the word enter in this Words in talics guide you must type something and then oress Return or Enter Do not press Return or Enter when an instruction simply says type Italics are used to Emphasize a point Denote a new term at the place where it is Identify menu names menu commands and defined in the text software button names Examples From the Help menu select Contents Click OK Words in bold Boldtace type is used to highlight command names in text For example Use the display user interface command to The following manuals offer additional information necessary for managing your Router 5000 m 3Com Router Command Reference Guide Provides detailed descriptions of command line interface CLI commands that you require to manage the Router 5000 m 3Com Router Configuration Describes how to configure your Router 5000 using the supported protocols and CLI commands am Release Notes Contains the latest information about your product If information in this guide differs from information in the release notes use the information in the Release Notes These documents are available in Adobe Acrobat Reader Portable Documen
36. g environment Boot Rom Operation Menu Do not check the version of the software Be Ds sat Soe I ae aes Ze Exit and reboot Enter your choice 1 9 Options of Boot menu are described as follows 1 Download application program with Xmodem 2 Download application program with Ethernet This option leads you into NET port download menu which includes these options Net Port Download Menu 1 Change Net Parameter 2 Download From Net 3 Exit to Main Menu Enter your choice 1 3 1 3 Clear the configuration file 34 CHAPTER 4 MAINTAINING THE ROUTER AN Upgrading Application Program and Boot ROM through XModem Protocol 4 Clear application program password This option clears super user password This option functions for only one time and password authentication for super users is restored after the router is rebooted 5 Ignore contiguration file and start up with initial configuration 6 Enter debugging environment in case of faults 7 Boot menu provides two methods for upgrading the program and the Boot ROM sub menu operations which are introduced in the following subsections Options of Boot ROM operation menu include Boot ROM Download Menu 1 Download Boot ROM with XModem Download Extended Segment of Boot ROM with XModem Restore Extended Segment of Boot ROM from FLASH Backup Extended Segment of Boot ROM to FLASH Exit to Main Menu Om W N Enter your choice 1 5 This menu provides options to upgrade
37. he brackets to the rack The pan head screws should be anti rust and should satisfy the rack installation requirements Ensure that the ventilation holes are not obstructed Figure 9 Rack Mounting a Router z p EEREE i ZL gt o gt 9 HII l W 4 LE TIETITIIT ETI TPIT ITT PT PTT PUT ATL he th hd LTT LI LILLI 19 rack Bracket Panhead screw Installing the Router on the Workbench Connecting the Power Cable Connecting the Router to the Console Terminal Aa WN 1 Installing the Router on the Workbench 19 You can install any Router 5000 on a workbench To install the router on a workbench take the following precautions Ensure that the workbench is smooth and stable a Leave a heat dissipation clearance of 10 cm 4 in around the router Do not put heavy objects on the router To connect the router to the power outlet and confirm that the PGND wire is properly grounded do the following Connect the output end of the power socket on the rear panel of the router Connect the input end to the AC power outlet Turn on the power switch on the router Contirm that the router has power by checking whether the POWER LED Is on The Router 5000 provides a console port through which you can configure the router The console cable is an 8 core shielded cable The end that is used to c
38. he installation conditions comply with these requirements open the packing case of the router and check the contents against the your order contract Contact your Service representative if you find any discrepancies To install your router you will need Tools Phillips screwdriver Flat head screwdriver ESD preventive wrist strap and ESD preventive gloves Flat blade screws used in wall mounting 18 CHAPTER 2 INSTALLING THE ROUTER Mounting the Router in a Rack m Cables Ethernet cable Console cable AUX cable Power supply for the Router 5012 power cord and chassis ground wire a Interface cables for the selected interface modules m Equipment n A router Optional SICs and MIMs Ethernet 100BASE T Hub or LAN switch Channel service unit data service unit CSU DSU or other data communications equipment DCE equipment such as a modem a Configuration terminal such as a PC Additional equipment for the selected interface modules The Router 5232 Router 5642 and Router 5682 can be mounted in a standard 19 inch rack To install a router in a rack Check the grounding condition and stability of the rack Secure the fastening brackets to both sides of the front and rear panels of the router Place the router on one of the trays in the rack Move the router into position along the guide rail in the rack Ensure that the router is level and securely fixed Use pan head screws to fasten t
39. ks of the respective companies with which they are associated CONTENTS ABOUT THIS GUIDE Conventions 3 Related Documentation 4 INTRODUCING THE ROUTER 5000 FAMILY Router 5000 Family Software 6 Router 5000 Family Hardware 6 Router 5012 Hardware 8 Router 5232 Hardware 10 Router 5642 Hardware 11 Router 5682 Hardware 12 INSTALLING THE ROUTER Preparing to Install the Router 15 Mounting the Router ina Rack 18 Installing the Router on the Workbench 19 Connecting the Power Cable 19 Connecting the Router to the Console Terminal 19 Installing SICs and MIMs 20 Connecting the Router to the Ethernet 21 Connecting the Router to the WAN 22 Verifying the Installation 23 BOOTING AND CONFIGURING THE ROUTER Connecting the Router to a Local Console Terminal 25 Connecting the Router to a Remote Console Terminal 25 Setting the Parameters of the Console Terminal 26 Powering on the Router 29 Startup Process 30 Configuration Fundamentals of the Router 30 Naming and Arranging Interfaces 32 MAINTAINING THE ROUTER Introduction 33 TROUBLESHOOTING The Power LED is Off 43 Nothing is Displayed on the Terminal after Power On 43 Illegible Characters Display on the Terminal after Power On 44 Repeated Reboot 44 Troubleshooting SICs and MIMs 44 CABLE SPECIFICATIONS Console Cable 47 AUX Cable 48 Ethernet Cable 48 Serial Interface Cable 49 Dumb Terminal Adapter 54 E1 Cable 54 T1 Cable 55 ISDN cables 55 OBTAINING SUPPORT FO
40. ld contact your Service representative 42 CHAPTER 4 MAINTAINING THE ROUTER Figure 28 Installing a Module Closing the Router To prevent cables trom being pressed or cut off when you close the cover of the Chassis Cover router chassis roll up all the cables and put them into the chassis before closing the cover The Power LED is Off AN Nothing is Displayed on the Terminal after Power On TROUBLESHOOTING If the power LED is off verity that m The power switch of the router is turned on m The power supply switch is turned on m The power cord of the router is connected properly m The power supply suits the requirement of the router Do not plug in or unplug the power cord when the power Is on After having checked the conditions in the previous list if the power LED is still off contact your Service representative After the system runs the power on self test POST if the system operates normally the start up information is displayed on the console terminal If the configuration system has a fault the terminal may display nothing If the terminal does not display any information after the POST verify that m The power system is operating normally m The console cable is connected correctly If the power system Is normal and the console cable is connected properly there may be something wrong with the console cable or the HyperTerminal parameters Check the cable or the parameters Hyperterminal paramet
41. le port Console cable To set up the remote configuration environment you must connect a local modem to the serial port of a local PC Connect a remote modem to the AUX port of the remote router using an AUX cable Use PSTN to connect the local and remote modems as shown below Figure 17 Remote Configuration Through the AUX Port Modem serial interface cable Telephone cable EXER AUX cable ooo Modem Telephone cable Router 5012 26 CHAPTER 3 BOOTING AND CONFIGURING THE ROUTER Setting the Parameters of the Console Terminal To set terminal parameters 1 Start the PC and select Start gt Programs gt Accessories gt Communications gt HyperTerminal The HyperTerminal window displays the Connection Description dialog box as shown below Figure 18 Connection Description Dialog Box Connection Description x Si New Connection Enter a name and choose an icon for the connection Name Router5000 leon 2 Enter the name of the new connection in the Name field and click OK The Connect To dialog box shown below displays Figure 19 Connect To Dialog Box SF RouterS000 Enter details for the phone number that you want to dial Country region United States of America 1 wf Area code 508 Phone number Connect using 3 Select the serial port for the connection from the Connect using dropdown menu and click
42. le to locate a copy please contact 3Com and a copy will be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in 3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in or delivered to you in conjunction with this User Guide Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries 3Com and the 3Com logo are registered trademarks of 3Com Corporation Intel and Pentium are registered trademarks of Intel Corporation Microsoft MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation Novell and NetWare are registered trademarks of Novell Inc All other company and product names may be trademar
43. llowing URL http emea 3com com support email html Latin America Telephone Technical Support and Repair Antigua Argentina Aruba Bahamas Barbados Belize Bermuda Bonaire Brazil Cayman Chile Colombia Costa Rica Curacao Ecuador Dominican Republic 1 800 988 2112 0810 444 3COM 1 800 998 2112 1 800 998 2112 1 800 998 2112 52 5 201 0010 1 800 998 2112 1 800 998 2112 0800 13 3COM 1 800 998 2112 AT amp T 800 998 2112 AT amp T 800 998 2112 AT amp T 800 998 2112 1 800 998 2112 AT amp T 800 998 2112 AT amp T 800 998 2112 Guatemala Haiti Honduras Jamaica Martinique Mexico Nicaragua Panama Paraguay Peru Puerto Rico Salvador Trinidad and Tobago Uruguay Venezuela Virgin Islands You can also obtain support in this region using the following Spanish speakers enter the URL http lat 3com com lat support form html Portuguese speakers enter the URL http lat 3com com br support form html English speakers in Latin America should send e mail to lat support anc 3com com US and Canada Telephone Technical Support and Repair 1 800 876 3266 Contact Us 59 Telephone Number 65 543 6348 342 0808128 0900 777 7737 815 33 047 00800 441 1357 707 200 123 0800 995 014 9 021 60455 07711 14453 08488 50112 0870 909 3266 AT amp T 800 998 2112 5 7 1 657 0888 AT amp T 800 998 2112 1 800 998 2112 5 1 657 0888 01 800 849CARE AT amp T 800 998 2112 AT amp T 800 998 2112 54 11 48
44. load menu Net Port Download Menu 1 Change Net Parameter 2 Download From Net 3 Exit to Main Menu Enter your schor1ce 1 3 s Configure parameters Select lt 1 gt in NET download menu to turn to parameter configuration interface Change Boot Parameter clear field t T go to previous field D quit boot device fei0 processor number kQ host name 8040 file name M8240ram arj inet on ethernet e 169 254 10 10 inet on backplane b host inet h 169 254 10 11 gateway inet g user u 2 8040 ftp password pw blank use rsh flags f 0x0 target name tn start p Seript Us other o Configure these parameters for TFTP mode file name File name to be loaded inet on ethernet e IP address for the Ethernet port for loading host inet h IP address for TFTP Server flags f The flag must be 0x80 for THP mode Configure these parameters for FTP mode file name File name to be loaded inet on ethernet e IP address for the Ethernet port for loading host inet h IP address for FIP Server user u User name which must be consistent with that for FTP Server ftp password pw blank use rsh Password which must be consistent with that for FIP Server 38 CHAPTER 4 MAINTAINING THE ROUTER Uploading Download Application Boot ROM program and Configuration File Using FTP b gt flags f The flag must be 0x0 for FTP mode These parameters will be saved automatically
45. ly Copy the application files Boot ROM program or configuration files to a directory which is assumed to be C version 40 CHAPTER 4 MAINTAINING THE ROUTER Starting the FTP server Perform the following configurations with the help of the maintenance personnel at the router side Set authentication mode You can select an AAA configuration scheme depending on the actual situation F Add user name and password Router local user router password simple 123 service type ftp Router represents the user name and 123 the password Add server type Router local user Router service type ftp Add right level Router local user Router level 3 Specity FTP directory Router local user Router ftp directory flash Start FIP server Router ftp server enable With these operations the FTP server has been started on the router and the username has been set In this case all the FTP client programs can use the username and password to log onto the FIP server Uploading Downloading application configuration file and Uploading Boot ROM program Enter the directory containing the application file Boot ROM program or configuration files in the DOS state Execute the ftp command to set up an FTP connection with the router For example Co version ttp ALO 1 0 0 10 If the connection Is set up the following information will be displayed taking Windows98 as an example Connected to 10 110 10 10 220 FTP server ready o
46. m QQQQQOQGQQQQOGEQGHMESESHQEQS 1 8 1 1 S D1 2s DOOOOSOORSCOOVISSG a ss x z O000 v C0000 alle allig ge is OOOO G gt 6000 X WANO CON AUX LANO R R 9 10 11 ASYNEHRONOGUS 13 SA A 4 we thr ene ae A Item Fixed ports 1 Console port 1 10 100 Mbps Ethernet port 1 Encryption Accelerator MIM Processor Boot ROM SDRAM Flash memory Power supply external Maximum tolerance 90 264 V a c 50 60 Hz Output voltage 12 V d c Max power Dimensions W x H x D Weight Operating relative temperature Operating humidity Table 8 lists system specifications for the Router 5012 Table 8 System Specifications for the Router 5012 Description 1 AUX port 1 Console port 1 LAN port 1 Synchronous asynchronous serial port Slots 2 SIC MPC8241 200Mhz 512 KB 128 MB 32 MB Rated voltage 100 240 V a c 50 60 Hz Input current 1 to 0 5 A Output current 4 A 40W 376 2 x 79 4 x 287 9 mm 15 x 3 2 x 11 3 in including feet pads 2 5 kg 5 5 Ibs O to 40 C 5 to 85 non condensing In addition to the fixed ports described in Router 5000 Family Hardware the Router 5012 provides a fixed synchronous asynchronous serial port 10 CHAPTER 1 INTRODUCING THE ROUTER 5000 FAMILY Router 5232 Hardware Table 9 lists the attributes of the Router 5012 synchronous asynchronous serial port Table 9 Synchronous Asynchronous Serial Port Specifications Description Attribute Asynchronous Co
47. mperature and Humidity To ensure normal operation and to prolong the operational lifetime of the router the temperature and humidity of the equipment room must be within controlled limits The requirements for the temperature and humidity of the router installation site are listed below Table 13 Temperature and Humidity Requirements Temperature Relative humidity 0 to 40 C 32 to 104 F 5 to 85 Dust Dust is harmful to the safe operation of the router The specifications for the dust content and diameter of the granule within the equipment room are listed below Table 14 Specification for Dust Content Maximum diameter um 0 5 1 3 5 Maximum 1 4 x 107 7X 10 2 4 x 10 1 3 x 10 density the number of granules per cubic meter Gases The equipment room of the router must meet strict requirements for the content of salt acid and sulfide The specific limitation values of these harmful gases are given below Table 15 Harmful Gas Limitation Values in Equipment Room Gas Average mg m Maximum mg m SO 0 2 1 5 H S 0 006 0 03 NO 0 04 0 15 NH 0 05 0 15 Cl 0 01 0 3 Static Electricity To prevent damage caused by the static electricity ensure that m The equipment is grounded Workbench Requirements Installation Checklist Preparing to Install the Router 17 The equipment room is dust proot Adequate temperature and humidity conditions prevail The operator wears the ESD preventive wrist strap
48. n Router at User 10 110 10 10 none Log in the FTP server with the username and password set on the router User 10 110 10 10 none Router 331 Password required for ftp Password 230 User ftp logged in ftp gt The appearance of the prompt ftp gt means that you can begin the upload download operation Upload Download the application files Boot ROM program or configuration files By default the application file and configuration file on the router are respectively named system and contig the file of the extended Boot ROM program segment is named bootrom and the entire Boot ROM file name defaults to bootromall Recovering the Lost Router Password Installing a Module Introduction 41 Upload the application program file or Boot ROM program or configuration file ftp gt put t local file Input the name of appplication Boot ROM program Configuration file to be uploaded remote file Input the name of appplication Boot ROM program Configuration file to be saved at the router side after uploading After the uploading is completed the prompt ftp gt will be displayed again Enter lt dir gt to display the name and size of the file on the router The size of the configuration file will be the same as that of the original file on the host if the uploading is successful CAUTION After you have uploaded Boot ROM program using the put command you should immediately use the upgrade bootrom full comm
49. n the connection between the terminal device such as a PC or a router and the terminal device You can create this cable yourself if necessary Table 18 Straight through Network Cable Pinouts RJ 45 1 o N A a A UW N Signal TX TX RX Category 5 twisted pair White Orange Orange White Green Blue White Blue Green White Brown Brown Table 19 Crossover Network Cable Pinouts RJ 45 1 o N OA a A UW N Signal TX TX RX Category 5 Twisted Pair White Orange Orange White Green Blue White Blue Green White Brown Brown Signal Direction RJ 45 1 o N A a A UW N Signal Direction RJ 45 3 6 CO u N WwW S amp B You can use the table as a reference while distinguishing or preparing the two kinds of Ethernet cables While preparing the Ethernet cables follow the chromatogram given in this table to arrange the wires Otherwise communication quality will be affected even though the equipment at two ends is connected 50 APPENDIX A CABLE SPECIFICATIONS o e oeoo Serial Interface Cable Synchronous and Asynchronous Mode V 35 and V 24 EIA TIA 232 standards support synchronous operating mode V 24 EIA TIA 232 also supports the asynchronous operating mode The maximum transmission distance and baud rate of the signal vary with the operating mode Table 20 Transmission Rate and Transmission Distance of V 24 EIA TIA 232 V 35 Cable V 24 EIA TIA 232 V 3
50. nnector type Interface standard and operating mode Minimum baud rate bps Maximum baud rate bps Services Supported Protocols Supported DB 50 V 24 DTE DCE 1200 64 k Leased line backup Terminal Access Point to Point Protocol PPP Multilink PPP MP Link Access Procedure Balanced LAPB High Level Data Link Control HDLC Synchronous Data Link Control SDLC X 25 ITU T X series Recommendation Frame Relay Synchronous V 35 DTE DCE 1200 1200 2 048 M 2 048 M The Router 5232 has four fixed ports and three slots Figure 3 illustrates the front panel of the Router 5232 Figure 3 Front Panel of the Router 5232 EIA TIA 232 300 115 2 k Modem dial up Backup Dumb terminal access PPP Serial Line Internet Protocol SLIP MP Figure 4 illustrates the back panel of the Router 5232 Figure 4 Back Panel of the Router 5232 with MIMs installed 100 240V AC a 7 OFF oe al G000000000000000000000000 Jo 2909o 30 0000000000000000000 pp LING LSA OacrT MULO00000000000000000000000 ATO BAS OOO O act SLLeeecccoccacoc0000000 ATO OOO BAS i 2 i IOLASAASDMARAALAS a_ 4 2 2 AAAS oo oe E E j oo gt O00 Jolulele y g 00000000 Ou oo00000 9 S E1 OA E1 o 10Ba
51. of Boot ROM program from FLASH In case that faults occur to the extended segment of the Boot ROM program that is in use or you upgrade the extended segment wrongly you can restore the extended segment saved in FLASH into the Boot ROM by doing the following Enter Boot menu select lt 7 gt to turn to Boot ROM operation menu Select lt 3 gt in the operation sub menu to to restore Boot ROM trom FLASH and then the following information will be displayed if the restoring operation is successful Writing to Boot ROM Please wait Restoring Boot ROM program successed 3 When the sub menu appears again select lt 5 gt to exit the Boot menu and proceed to execute the router s main software Upgrading Application Program with Ethernet AN Introduction 37 It refers to downloading application program through Ethernet port The router serves as client so it needs to be connected to TFTP Server or FIP Server through its fixed Ethernet port The following are the details CAUTION TFTP Server or FIP Server program is not included in 5000 Family routers so you have to buy and install it Both TFTP loading and FTP loading are available in 5000 Family routers Start TFTP server or FTP server at the PC connecting the Ethernet port of the router and configure path for the files to be loaded For FTP Server you should also set username and password 2 Enter NET download menu 3 Select lt 2 gt in BOOT menu to turn to NET down
52. onnect to the console port of the router has an RJ 45 connector At the other end of the console cable has both a DB 9 female adapter and a DB 25 female adapter Use the appropriate connector for the port on the console terminal Figure 10 Console Cable Assembly Enlarged A side DB25 Female Pos 257 S SE a 8P8C Plug rea cb 7 i 5 N Enlarged B side e T i M n TH Gee BOTT i nN i wi a_i EW ea Sh DB9 Female fee cae m s T Enlarged C side D m as Ss E PA g m yy AC To connect the router to a console terminal Turn off power to the router 2 Select a console terminal This can be either a standard ASCII terminal with an 3 RS 232 serial port or a PC Connect the cable Turn the power switch off and then connect the serial interface of the console cable to the console port of the router CHAPTER 2 INSTALLING THE ROUTER Installing SICs and MIMs AN Aa WN Ul Figure 11 Connecting the Console Port to the PC router shown for illustration only PC serial interface Console cable
53. rgence Router 5000 Family routers support QoS Multicast 802 1q VLAN multi links load balancing and compression Resilience Router 5000 Family routers support Virtual Router Redundancy VRRP Backup Center Configuration Port dial on demand routing and multilink E1 CE1 PRI and CT1 PRI compatibility Router 5000 Family routers provide CE1 channelized E1 access and the CE1 interface is compatible with the E1 interface In addition the ISDN PRI function can be implemented on the CE1 interface CT1 channelized T1 access Is also provided and the CT1 interface is compatible with the PRI interface This compatibility allows one card to be used for multiple purposes 5012High density ports The Router 5682 supports a 28 2Mbps sync serial port which can connect to leased line Frame Relay and X 25 networks Router 5000 Family Software Data Security Online Upgrades Router 5000 Family Hardware Fixed Ports m Fast Ethernet access Router 5000 Family routers support 100 Mbps access to the local Ethernet and flexible networking configuration The Router 5000 Family software operates in Synchronous Dynamic Random Access Memory SDRAM Flash memory stores router program files and configuration files Boot ROM stores boot and initialization programs The Router 5000 Family routers provides data security through the following features a Authentication protocols such as Password Authentication Protocol
54. s that the processor of the module is in operation If all LEDs are on the module s system bus is not operating normally or the CPLD is out of order The RUN LED Remains On When the module is in operation the RUN LED should blink rather than remain on If the RUN LED remains on the module is powered on but not operating normally It is possible that the module has been forced to reset If there are other LEDs that remain on simultaneously for example the ACT SPEED or DENY LEDs the encryption card may be faulty If the encryption card is operating normally the faults may have occurred in the host The RUN LED Blinks Rapidly During Sartup The rapid blinking of the RUN LED indicates that the module is initializing During this period if the DENY LED blinks occasionally there is a memory fault In this case contact your Service representative to check the module If during initialization the SPEED LED Is occasionally on the booting of the module system has failed In this case check the system configuration or contact your Service representative The RUN LED Blinks Slowly After Startup The slow blinking of the RUN LED indicates that the module is in offline Check whether the router host is properly configured and supports the encryption card The ACT LED Remains On When the ACT LED is flashing green the module is upgrading the firmware If the ACT indictor remains on the software upgrade has failed and the software sho
55. se 100Base Il A AAAMPRI Aann kk lk a a a a A H E System Specifications Router 5642 Hardware System Specifications Router 5642 Hardware 11 Table 10 lists the systems specifications for the Router 5232 Table 10 System Specifications for the Router 5232 Item Router 5232 specifications 1 AUX port 1 CONSOLE port Fixed ports 2 LAN port SDRAM 256 MB Flash 32 MB Dimensions 442 x 44 4 x 413 mm 17 5 x 1 8 x 16 25 in W x H x D excluding rubber feet 8kg 17 64 lbs Input voltage Rated voltage 100 240 V a c 50 60 Hz D G Maximum tolerance 90 264 V a c 50 60 Hz Max power 80 W Operating temperature O to 40 C Operating humidity 5 to 85 non condensing The Router 5642 has two fixed ports and four slots Figure 5 illustrates the front panel of the Router 5642 Figure 5 Front Panel of the Router 5642 Figure 6 illustrates the back panel of the Router 5642 with MIM cards installed Figure 6 Back Panel of the Router 5642 imulelelelelelelelelelelelolelelelelelelelelelelolc S BO OSLIM A eoococoooooosoooooooo a FINK 0000 5 Bs OOOOMT el 000000000000 Jo ATO OOO bis A 0 1 3 5 A 00000000 00000000 2 FAA ASYNHRANNIS SFRIAL a eR ee ON 100 240V AC 2
56. st purchase a service contract from 3Com or your reseller To obtain telephone support as part of your warranty and other service benefits you must first register your product at http eSupport 3com com Warranty and other service benefits start from the date of purchase so it Is important to register your product quickly to ensure you get full use of the warranty and other service benefits available to you When you contact 3Com for assistance please have the following information ready m Product model name part number and serial number m Proof of purchase if you have not pre registered your product a A list of system hardware and software including revision level m Diagnostic error messages m Details about recent configuration changes if applicable To send a product directly to 3Com for repair you must first obtain a return authorization number RMA Products sent to 3Com without authorization numbers clearly marked on the outside of the package will be returned to the sender unopened at the sender s expense If your product is registered and under warranty you can obtain an RMA number online at http eSupport 3com com First time users will need to apply for a user name and password 3Com offers telephone e mail and internet access to technical support and repair services To access these services for your region use the appropriate telephone number URL or e mail address from the list below Telephone n
57. t Format PDF on the CD ROM that acompanies your router or on the 3Com World Wide Web site http www 3com com INTRODUCING THE ROUTER 5000 FAMILY Routers in the 3Com Router 5000 Family support two types of interface modules Smart Interface Cards SICs small WAN cards Multifunctional Interface Modules MIMs larger WAN cards The routers can be flexibly configured by changing or extending SICs or MIMs to provide different functions Your router provides slots for the following modules Router 5012 2 SICs and 1 MIM Router 5232 3 MIMs Router 5642 4 MIMs Router 5682 8 MIMs Software features of the Router 5000 Family include WAN routing capability Router 5000 Family routers provide full routing of IP using RIP OSPF IPX or BGP 4 They also provide WAN support for ISDN Frame Relay X 25 PPP PPPoE MP E1 T1 HDLC SDLC Sync Async Ethernet broadband Security Router 5000 Family routers offer RADIUS authentication advanced filtering firewall and support for VPN protocols including IPSec with IKE GRE and L2TP Powertul backup functionality Router 5000 Family routers support interface backup link backup and route backup The backup can be between a leased line and a dialup line between a leased line and a virtual link or between dialup lines The Router 5000 Family supports mutual backup between such networks as leased line X 25 PSTN ISDN and Frame Relay Voice Data Conve
58. the POST the SLOTO SLOT2 LEDs and SERIALO LED light first If the SLOTO and SLOT1 LEDs are on instead the SDRAM test has failed If the SDRAM is damaged you must replace it See Replacing the SDRAM on page 82 The LEDs on the Router 5000 Family routers indicate whether the modules are properly installed After the installation of a module turn on the power and check the corresponding LED on front panel of the router If the LEDs are on the POST was successful and the router is working normally If the LEDs are off the POST has failed You can test it using the following steps m Check that the port cable matches the port a Verity that the module is in normal operation by observing its LEDs a Use the display command to check whether the module or interface module has accepted the configuration All LEDs of the Encryption Accelerator MIM Remain off after Startup After startup all LEDs should blink once If all indictors are off the module or hardware on the module has not powered on Check whether the power of the integrated equipment Is properly connected If the power of the integrated equipment Is in normal operation the fuse of the module may have burnt out or the Complex Programmable Logic Device CPLD Troubleshooting SICs and MIMs 45 may be out of order In such a case and you should contact your Service representative After Startup All LEDs Remain On After startup all LEDs should once which indicate
59. the entire Boot ROM program Enter Boot menu select lt 7 gt to turn to Boot ROM operation menu Select lt 1 gt in the Boot ROM operation sub menu to download the Boot ROM program with XModem The Router provides you with several speeds The Subsequent operation steps are the same as those described in CAUTION If the all Boot ROM program fails during upgrade it cannot be restored on site Therefore only when necessary can you upgrade the whole Boot ROM besides you must upgrade under the guide of technical support personnel Upgrading the extended Enter Boot menu select lt 7 gt to turn to Boot ROM operation menu Select lt 2 gt in the operation sub menu to upgrade the extended segment of Boot ROM program with XModem The Router provides you with several speeds The subsequent operation steps are the same as those described earlier Backup the extended segment of Boot ROM Program in FLASH Enter Boot menu select lt 7 gt to turn to Boot ROM operation menu Select lt 4 gt in the operation sub menu to copy the current extended segment of Boot ROM program into the FLASH and then the following information will be displayed in the terminal interface if the restoring operation is successful Writing to FLASH Please wait Backuping Boot ROM program to FLASH successed 3 When the sub menu appears again select lt 5 gt to exit the Boot menu and proceed to execute the router s main software Restore the extended segment
60. uld be upgraded once again If the ACT LED remains on after a second attempt to upgrade contact your Service representative The DENY LED Blinks during Normal Operation When the DENY indictor blinks during normal operation the module performance or capacity is not adequate for encryption demands This situation is not a software or hardware failure It is results from the technical specification limit of the existing encryption module version If necessary contact your Service representative to upgrade the encryption module with greater processing capability 46 CHAPTER 5 TROUBLESHOOTING CABLE SPECIFICATIONS The tables in this appendix describe the pinouts for the cables that you can use with Router 5000 Family routers Pins that are not described in the following tables are not connected Console Cable Table 16 Console Cable Pinouts RJ 45 Signal Direction DB 25 DB 9 Signal 1 gt 5 8 CTS 2 gt 6 6 DSR 3 gt 3 2 RXD 4 lt 8 1 DCD 9 7 5 GND 6 lt 2 3 TXD 7 lt 20 4 DTR 8 lt 4 7 RTS o e ee 2 to AUX Cable Ethernet Cable APPENDIX A CABLE SPECIFICATIONS Figure 29 AUX Cable Assembly
61. umbers are correct at the time of publication Find a current directory of support telephone numbers posted on the 3Com web site at http csoweb4 3com com contactus Telephone Number Country Telephone Number Asia Pacific Rim Telephone Technical Support and Repair Australia Hong Kong India Indonesia Japan Malaysia New Zealand Pakistan 1 800 678 515 Philippines 1235 61 266 2602 or 800 933 486 1800 1 888 9469 61 2 9424 5179 or P R of China 800 810 3033 000800 650 1111 Singapore 800 6161 463 001 803 61009 S Korea 080 333 3308 00531 616 439 or Taiwan 00801 611 261 03 3507 5984 Thailand 001 800 611 2000 1800 801 777 0800 446 398 61 2 9937 5083 You can also obtain support in this region using the following e mail apr_technical_support 3com com Country Telephone Number Country Or request a repair authorization number RMA by fax using this number Europe Middle East and Africa Telephone Technical Support and Repair From anywhere in these regions call 44 0 1442 435529 From the following countries you may use the numbers shown Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy 01 7956 7124 070 700 770 7010 7289 01080 2783 0825 809 622 01805 404 747 06800 12813 1407 3387 1800 945 3794 199 161346 Luxembourg Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U K You can also obtain support in this region using the fo
62. when your configuration is completed Router restarts after successful upgrading Press lt Enter gt to return to NET download menu and select lt 2 gt and then this information is prompted boot device fei unit number 2 0 processor number 20 host name 8040 file name 08040 BIN inet on ethernet e 10 110 27 235 host inet h s LOs Oh 2 KaZa user u gt 8040 ftp password pw 8040 flags f 0x80 Attached TCP IP interface to fei 0 Subnet Mask Oxfffff800 Attaching network interface lo0 done Loading sss NET download completed read len 04378489 Please wait it needs a long time HEHE Tt HHH HEH HH EE HH HEH HO oto HO toe HO EEO HS EES OPES SO EEO ES OO ES HEE H THEE HE HH EE HH HEH HO tH HO toe HO EEO HO EES EES OES OO ES OE EHH HH HHH HH HH HH HE ER EH HE Writing Vrpsoftware File Succeeds Press lt Enter gt key to reboot the system Press lt Enter gt to reboot the system 3Com 5000 Family Routers provide FTP Server function which gives another approach for updating application file Boot ROM program or configuration file Any FTP Client including local and remote users connected to a router can perform the operation Configuration Tile Boot ROM program or application files can be uploaded downloaded if the user passes authentication Follow these steps to upload download the application Boot ROM program configuration file through FTP Upload Transmit files from the PC running as F

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