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HP 5/xx User's Manual

1. 17 vil 3 How to Install Accessories In Your PC Supported HP Accessories Removing the ee Replacing the Cover after Installing Accessories Moving and Replacing the Power Supply Replacing the Power Supply after Installing Accessories Installing Memory orr eaaa aa ERG ERGO RR T Main Memory Modules 0 00 Installing a Video Memory Installing Accessory Boards Configuring Accessory Boards with Plug and Play Windows 3 11 Configuring non Plug and Play ISA Accessory Boards Installing the Boards serrare mitais aod E ea Installing Mass Storage Installing a Flexible Disk Drive or a CD ROM Drive inthe Middle Shelf seio od Re ye een Reg Installing an IDE Hard Disk Drive in the Rear Shelf Installing 3 5 inch Disk Drive in the Bottom Shelf Installing 5 25 inch Drive in the Bottom Shelf Configuring the Device or Devices you have installed Installing an Upgrade Processor Installing the Security Bracket 0 0 000 cece eens vill The HP Setup Program Using the HP Setup Program 0 cee cee eens 52 Starting
2. 60 72 75 2 MB 6M 800 x 600 6 256 32K 64K 60 72 75 6M 1024 x 768 6 256 32K 64K 43 60 70 75 1280 x 1024 16 256 i45 60 70 75 89 6 Technical Information Specifications Windows Video Resolutions Resolution Number of colors Refresh Rate Memory 640 x 480 16 256 32K 64K 60 72 75 1 MB 800 x 600 256 32K 64K 60 72 75 1024 x 768 256 43 60 70 75 Resolution Number of colors Refresh Rate Memory 640 x 480 16 256 32K 64K 60 72 75 2 MB 16M 800 x 600 256 32K 64K 16M 60 72 75 1024 x 768 256 32K 64K 43 60 70 75 1280 x 1024 256 45 60 70 75 Windows 95 Video Resolutions Resolution Number of colors Refresh Rate Memory 640 x 480 6 256 64K 60 72 75 1 MB 6M 24Bpp 800 x 600 6 256 64K 60 72 75 1024 768 6 256 43 60 70 75 1280 x 1024 6 i45 60 72 75 1 Bits per pixel 90 6 Technical Information Specifications Resolution Number of colors Refresh Rate Memory 640 x 480 6 256 64K 60 72 75 2 MB 6M 24Bpp 6M 32Bpp 800 x 600 6 256 64K 60 72 75 6M 32Bpp 1024 x 768 6 256 64K i43 60 70 75 1280 x 1024 6 256 i45 60 72 75 1 Bpp Bits per pixel 05 2 Video Resolutions Resolution Number of colors Refresh Rate Memory 640 x 480 256 64K 60 72 75 1 MB 800 x 600 256 60 72 75 1024 x 768 256 43 60 70 75
3. Mouse Keyboard Display 1 Setting Up Your PC Connecting a Printer Connecting a Printer Connect the printer cable to the back of the computer and tighten the attachment screws Use the connector labeled e Parallel 25 pin parallel connector for a parallel device e Serial A 9 pin serial connector for a serial device e Serial B 9 pin serial connector for a second serial device _ 9 ae In s p s aS 0000000000000 o 0000 0600 QNoooooooooooo 9 6 owo OCIO 1 Setting Up Your PC Connecting the Power Cords Connecting the Power Cords 1 Iffitted remove the label covering the computer s power connector 2 Connect the power cords to the display and the computer 3 Connect the display s power cord and the computer s power cord to a grounded outlet The connectors are shaped to go in one way only Display Computer Power Cord Power Cord Grounded Outlet WARNING For your safety always connect the equipment to a grounded wall outlet Always use a power cord with a properly grounded plug such as the one provided with this equipment or one in compliance with your national regulations This PC is disconnected from the power by removing the power cord from the power outlet This means the PC must be located close to a power outlet that is easily accessible 1 Setting Up Your PC Starting the
4. Network Phone in Support 111 summary of services 112 Support Assistant ordering information 102 switch location 95 System board 95 system board 95 jumper location 95 switch location 95 System board switches 95 T technical specifications 83 telephone support for networks 111 out of warranty 110 under warranty 109 The HP Keyboard for Windows 95 application key 14 The HP Vectra Keyboard for Windows 95 14 Windows icon 14 The HP Vectra keyboard for Windows 95 space bar 14 The HP Vectra keyboard for Windows 95 Windows icon 14 tools required for installation 3 troubleshooting 65 U unpacking the PC 2 URL for HP World Wide Web site 105 using PC 11 17 V VESA connector 34 Video driver 29 Video memory Matrox MGA Millennium video adapt er 28 video memory modules installing 28 Video Resolutions 89 Video Resolutions BIOS 89 Video Resolutions Matrox MGA Millen nium video adapter card 92 Video Resolutions OS 2 91 Video Resolutions Windows 90 Video Resolutions Windows 95 90 WwW World Wide Web access to HP 105 Index Regulatory Information and Warranty Regulatory Information DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name and Address HEWLETT PACKARD Boulevard Steve Biko 38090 Villefontaine FRANCE Declares that the product Product Name Personal Computer Model Number HP
5. loads factory installed default values restores previous values from CMOS displays the general help screen exits from the general help screen e Use the key to exit Setup without saving any changes e Use the key to save your settings and exit Setup Pressing the gt or a arrow keys while you are on a main menu screen will take you to the next menu option If however you are on a sub menu screen and you press these arrows you will stay on that Screen Use the 4 and arrow keys to scroll through the items on the general help screen You can view a summary of the PC s configuration if you have chosen to view the POST tests A summary screen is displayed when the POST has completed It is displayed for a few seconds only but you can freeze it so that you can verify the configuration Press the Pause Break key to freeze the summary screen When you have finished reading the summary press any key to continue Setup changes system behavior by modifying the power on initialization parameters Setting incorrect values may cause system boot failure Should this occur press re This will load Setup default values to recover 54 4 The HP Setup Program Using the HP Setup Program Understanding the SETUP Program The built in Setup program is accessed by pressing during the PC s Power On Self Test On line help is provided at the right hand side of the Setup screen for each it
6. 9 Liftthe front of the power supply to disengage the hinge on the rear 4 Lift the power supply clear and lay it upside down on the frame above the disk drives 24 3 How to Install Accessories In Your PC Moving and Replacing the Power Supply Replacing the Power Supply after Installing Accessories Ensure that you have installed all your accessories in the PC 2 Replacethe power supply on the left hand side of the PC and ensure that the cables are neatly routed around any accessory boards 3 Raise the front of the power supply and engage the hinge on the rear 4 Lower the front of the power supply into position so that it rests on the front panel 25 CAUTION 3 How to Install Accessories In Your PC Installing Memory Installing Memory Main Memory Modules Your PC is supplied with main memory If you need more main memory to run your application software you can install up to a total of 128 MB Main memory is available in modules of 4 MB 8 MB or 16 MB You must install identical modules in pairs in each bank Banks A and B will take 4 MB 8 MB 16 MB or 32 MB modules Use only 4 MB and 16 MB modules in bank C as 8 MB and 32 MB modules are not fully detected in this bank 32 MB modules are not available from HP You can obtain 32 MB modules from your HP reseller Static electricity can damage electronic components Turn all equipment OFF Don t let your clothes touch the accessory To equalize the stati
7. Stopping the PC when using Windows 3 11 Stopping the PC when using Windows 95 Other Operating Systems 2 Using Your PC Starting and Stopping Your PC To stop the PC make sure that you have exited all programs and then exited Windows before pressing the power button on the control panel To stop or shut down the PC 1 Click on Start 2 Click on Shut Down 3 Click Shut down the computer You can return the PC to full power mode by pressing the space bar For other operating systems refer to the operating system manual for details of how to exit the operating system The Windows Icon The Power On Icon on the Space Bar The Application Key 2 Using Your PC The HP Vectra Keyboard for Windows 95 The HP Vectra Keyboard for Windows 95 The HP Vectra keyboard for Windows 95 has several new features There are three additional keys which give speedy access to Windows 95 functions These keys have icons indicating what these functions are The space bar also has an additional function the Power On function which is not specific to Windows 95 E Al d You can display the Windows 95 Start menu by pressing either of the two Windows keys which are on either side of the space bar Refer to Windows 95
8. 2400 4800 9600 14400 Set your modem for no parity 8 data bits and 1 stop bit N 8 1 Internet FTP Library Service Hewlett Packard provides a library service which offers the latest versions of drivers BIOS and utilities and other information about HP products This library service is available if you have FTP access to the Internet whatever your location Alias ftp boi external hp com Name anonymous Password Enter your E mail address Access HP World Wide Web Site Access HP HP s World Wide Web site gives you access to information about HP its products including product data sheets service and support information electronic newsletters and technical tips You can also download the latest versions of drivers BIOS and software utilities The Access Guide Directory guides you through the information and services available World Wide Web URL http www hp com 7 Hewlett Packard Support and Information Services Hewlett Packard Information Services HP FAXback on Demand HP FIRST HP FIRST is a service where you can select documents support and technical information data sheets and pre sales information which are then faxed to you To access this service you can use a touch tone phone and have the fax sent to the fax machine of your choice or use the handset on your fax machine and dial one of the numbers given below Country Region Number Access Method United States
9. 7 stopping 12 using 11 17 PC unpacking 2 power disconnecting from 6 Power consumption 16 reducing 16 standby mode 16 power cords connecting 6 Power icon 16 Power Management 16 DOS 16 suspend mode 16 Power management Shut Off Monitor mode 16 power management configuring 16 problems 78 Power saving sleep mode 16 Power Supply 24 replacing 24 power supply removing 24 replacing 25 Power On Self Test errors 69 screen 7 printer connector 5 installing 5 problems 73 problems with accessory board 76 with power management 78 with software 77 with the display 71 with the flexible disk drive 74 with the hard disk 75 with the keyboard or mouse 73 with the printer 73 processor upgrade installing 47 R recycling your PC 97 Removing cover 22 Replacing cover 23 S s 62 security bracket installing 49 security features configuring 61 serial port location 5 setting passwords 61 Setting up your PC 1 9 SETUP 51 SETUP program starting 52 understanding 55 SETUP can t change values 68 Sleep mode 16 sleep mode 16 slim drive installing 44 software initializing 7 icense agreement 8 master diskettes 9 problems 77 specifications echnical 83 starting HP SETUP program 52 PC 12 PC for the first time 7 Starting and Stopping Your PC 12 Static electricity 29 stopping PC 12 support by telephone 109 110 information services 99 Index
10. 848 8199 1 614 528 1348 United 0800 289378 44 1272 760680 Kingdom Worldwide 1 614 528 1348 CompuServe will send you free introductory membership immediately including information on how to access CompuServe At the CompuServe prompt type GO HP 7 Hewlett Packard Support and Information Services Hewlett Packard Information Services HP Forum on America Online The HP Forum on America Online is an electronic information and communication service which can be accessed via modem To access the HP Forum e select Keyword Search from the menu e type HP e press sme This will load the HP Home Page directly onto your screen In the HP Forum you can ask and answer questions about HP products and you can also download drivers software application notes or utilities for HP products Membership information can be obtained by calling 1 800 8277 6364 giving the preferred customer number 1118 7 Hewlett Packard Support and Information Services Hewlett Packard Information Services HP BBS Library The HP electronic bulletin board library service contains the latest versions of drivers BIOS and utilities which you can download to your PC using a modem Support documentation is also available Country Number Baud Rate United States 1 208 344 1691 300 1200 2400 4800 9600 14400 United 44 1344 3600880 up to 14400 Kingdom Worldwide 1 208 344 1691 300 1200
11. If the PC reports the system is OK and the indicator light over the power switch is illuminated but some software won t run 1 Check to see if the AUTOEXEC BAT file is present with the correct settings Windows 3 11 only Refer to the operating system and application software manuals 2 If Windows does not run properly refer to the Windows manual for guidance If Power Management Does Not Work Check that the Sleep icon appears in the StartUp Windows group Ifit is absent click on the File menu in the Program Manager and select the New option to install SLEEP EXE from the WINDOWS directory in the StartUp group Check that Power Management is enabled using the Power icon in the Windows Control Panel 1 Double click on the Power icon in the Windows Control Panel 2 Check that Advanced is selected in the Power dialog box If the Power icon does not appear in the Windows Control Panel Exit from Windows 2 At the MS DOS prompt change to the C WINDOWS directory 3 Type SETUP to run Windows SETUP and set the Computer field to MS DOS with APM Follow the instructions displayed by the SETUP program to return to the MS DOS prompt 1 Check that Power Management is enabled using the Power icon in the Windows Control Panel 2 Check that Advanced is selected in the Power dialog box 78 Power Management in DOS 5 Troubleshooting Your PC If Your PC Has a Software Problem If your PC supports power management featu
12. 1 800 333 1917 Phone or fax U K 0800 960271 Phone or fax Australia 61 3 9272 2627 Phone or fax Singapore 65 291 7951 Phone or fax Hong Kong 852 2506 2422 Phone or fax New Zealand 64 9 356 6642 Phone or fax Europe 31 20 681 5792 Phone or fax Worldwide 1 208 344 4809 Fax A complete description of Hewlett Packard electronic services is provided in document 9020 HP Audio Tips USA only HP Automated Support Directory HP Audio Tips is an automated system containing recordings which can direct you to Hewlett Packard support services Live support is not available through this service Dial 1 800 333 1917 and press 3 to access HP Audio Tips 7 Hewlett Packard Support and Information Services Hewlett Packard Information Services Ordering Drivers and BIOS on Diskette You can order diskettes from HP with the latest versions of drivers BIOS and software utilities The diskettes will be delivered by mail Information for ordering diskettes is set out in the table below North and Latin America Europe Phone 1 970 339 7009 Monday Saturday 24 hours per day Phone 44 1429 865511 Monday Friday 8 30 a m 6 00 p m Central European Time Fax 1 970 330 7655 Fax 44 1429 866000 Mail US Driver Fulfillment for Hewlett Packard PO Box 1754 Greeley Colorado 80632 USA Mail European Fulfillment for Hewlett Packard c o StarPak International Ltd Har
13. 1280 x 1024 Not available Resolution Number of colors Refresh Rate Memory 640 x 480 256 64K 16M 60 72 75 2 MB 800 x 600 256 64K 60 72 75 1024 x 768 256 64K 43 60 70 75 1280 x 1024 256 43 60 72 75 6 Technical Information Specifications Video Resolutions for the Matrox MGA Millennium Video Adapter Card Valid for Windows 3 11 Windows 95 and 08 2 Resolution Number of colors Refresh Rate Memory 640 x 480 256 64K 16M All resolutions 2 MB support any refresh 800 x 600 256 64K 16M rate available with display 1024 x 768 256 1800 x 1200 256 640 x 480 256 64K 16M 4 MB 800 x 600 256 64K 16M 1024 x 768 256 64K 16M 1280 x 1024 256 64K 16M 24Bpp 1600 x 1200 256 64 640 x 480 256 64K 16M 8 MB 800 x 600 256 64K 16M 1024 x 768 256 64K 16M 1280 x 1024 256 64K 16M 1600 x 1200 256 64K 16M 1 Upper limit of refresh rate for HP monitors is 60Hz Only 24Bpp Bits per pixel is available for OS 2 16K colors 92 6 Technical Information The PC s Memory Map The PC s Memory Map Memory Area Memory Range Hexadecimal Used By Address Range Extended Memory 1 MB to 4 MB Extended memory 1024 KB upward 01000 to 070000 Windows Applications Conventional Memory 0 KB to 1024 KB 1 MB 384 KB Reserved 960 KB to 1024KB 000 to 010000 64 KB BIOS area Mem
14. Customer agrees that the software does not include updates and upgrades which may be available from Hewlett Packard under a separate support agreement 8 EXPORT CLAUSE Customer agrees not to export or re export the software or any copy or adaptation in violation of the U S Export Administration regulations or other applicable regulation 9 U S GOVERNMENT RESTRICTED RIGHTS Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause in DFARS 252 227 7013 Hewlett Packard Company 3000 Hanover Street Palo Alto CA 94304 U S A Rights for non DOD U S Government Departments and Agencies are as set forth in FAR 52 221 19 c 1 2 Rev 0795 Software Product Limited Warranty Ninety Day Limited Software Warranty HP warrants for a period of NINETY 90 DAYS from the date of the purchase that the software product will execute its programming instructions when all files are properly installed HP does not warrant that the operation of the software will be uninterrupted or error free In the event that this software product fails to execute its programming instructions during the warranty period Customer s remedy shall be a refund or repair Should HP be unable to replace the media within a reasonable amount of time Customer s alternate remedy shall be a refund of the purchase price upon return of the product and al
15. Has a Software 77 If You Have Forgotten Your Password 77 If Your Application Software Does Not 78 If Power Management Does Not 78 If the Date and Time are 0000 cee eee 79 Changing the Battery 0 0 0 00 80 6 Technical Information Specificallonss ila RR E RR AS 84 Features AREE EU 84 Features sie RE URN UE 85 Power Consumption lesser 86 Typical Power Consumption Availability for ISA Accessory Slots 87 Typical Power Consumption Availability for PCI Accessory Slots 87 IRQs DMAs and I O Addresses Used by Your 87 Available Video Resolutions n a naana 00 cece eens 89 BIOS Video Resolutions 0 0 0 00000 eens 89 Windows Video 01 0c ee eee 90 Windows 95 Video Resolutions 0 0 000 cee nes 90 OS 2 Video Resolutions 00 eee tees 91 Video Resolutions for the Matrox MGA Millennium Video Adapter Card Valid for Windows 3 11 Windows 95 and 05 2 92 The PC s Memory Map 0 0 0 e cece ee 93 The PC s Rear Connectors 0 000 94 System Board Connectors and Switches 95 System Board Switches 0 eee 95 Recycling Your PC icin am RR ba x ne OR RRA PRA TER 97 X 7 Hewlett Packard Support and
16. Information Services IntFoduecellon eR RR ERI TR Ads 100 Your HP Authorized Reseller 101 HP SupportPack 2 t RE RAE E REIS 101 HP Support Assistant CD ROM e eee ee eens 102 Hewlett Packard Information 103 Forum 0c 103 HP Forum on America Online 104 HP BBS LIDEatys e caret SE to dae As 105 Internet FTP Library 00 00 105 Access HP World Wide Web 105 HP FAXback on Demand HP FIRST 106 HP Audio Tips USA only HP Automated Support Directory 106 Ordering Drivers and BIOS on 107 HP Support Services ccc teenies 108 Hewlett Packard Telephone 109 Lifeline Telephone 110 HP Network Phone in Support Service NPS 111 te 112 Hewlett Packard Marketing Headquarters 113 Xii Setting Up Your PC This chapter leads you through the first time installation of your HP Vectra PC 1 Setting Up Your PC Unpacking Your PC Unpacking Your PC 1 When youreceive your PC unpack all the components e the computer and power cord e the display and its cables the keyboard and mouse the manuals Typical Di
17. System Interface A high speed data bus used for connecting hard disks tape drives and other accessories to your computer SCSI chain Devices connected on a single SCSI bus Setup program Used to inform the computer about its configuration for example the amount of memory installed The setup program is stored in ROM on the system board shadow RAM A method of relocating the system and or video BIOS from slower ROM chips to faster RAM to improve system performance SIMM Single In line Memory Module A small board containing several RAM chips terminator resistor at the end ofa SCSI cable that prevents the signal from reflecting back along the cable video controller A chip or expansion card which converts signals in the computer into displayable signals video RAM Memory that enables or speeds up drawing to the screen or increases resolution or color options Index A accessories installing 19 49 supported 20 accessory board installing 33 Plug and Play 31 problems 76 Accessory boards configuring 31 installing 31 Accessory boards configuring in Win dows 3 11 31 Advanced Power Management 9 After installing a video memory upgrade on the MGA video adapter 30 After Installing an IDE Drive 64 After installing video memory upgrade on MGA video adapter 30 America Online HP Forum 104 B BBS library access numbers 105 BIOS obtaining via FTP 105 obtaining via HP BBS 105 obtaining
18. Tools utility 3 Choose the tool that you wish to use The HP InfoCenter provides information about your PC and allows you to use HP supplied software to set up certain aspects of your PC All HP specific online information is accessible via the HP InfoCenter To access the HP InfoCenter 1 Click on Start 2 Click on HP InfoCenter Configuring Power Management in Windows 3 11 Configuring Power Management in Windows 95 CAUTION Other Operating Systems Activating Sleep Mode in Windows 3 11 Power Management in DOS 2 Using Your PC Advanced Power Management Advanced Power Management Your PC supports a power management system which complies with the United States Environmental Protection Agency s EPA Energy Star program Power management enables you to reduce the PC s power consumption when you are not using it Two power management modes are supported in Windows 3 11 e Standby Mode which significantly reduces power consumption e Sleep Mode which reduces power consumption to a minimum Windows 95 supports a third mode Shut Off Monitor Use the Power icon from the Windows control panel in Program Manager Standby Mode Use the Display icon in the Control Panel Click on Start and then Settings e Shut Off Monitor mode Use the Display icon in the Control Panel e Suspend Mode Use the Power icon in the Control Panel to configure Suspend Mode Click on Suspend on the Start menu to activate Suspend Mo
19. au lithium qui ne contient pas de m taux lourds n anmoins afin de prot ger l environnement il ne faut pas jeter les piles dans les ordures m nag res Il faut les rendre au magasin ou vous les avez achet s au revendeur vous avez achet l ordinateur ou Hewlett Packard pour qu elles soient recycl es ou rang es de mani re qui ne nuit pas l environnement Les piles us es seront accept es gratuitement Notice for the United Kingdom The HP Vectra PC is approved under approval number NS G 1234 J 100003 for indirect connection to Public Telecommunication Systems within the United Kingdom Noise Declaration for Germany Larmangabe nach Maschinenlarmverordnung 3 GSGV Deutschland LpA 70 db am Arbeitsplatz normaler Betrieb nach EN27779 11 92 Notice for Japan COMM TEER TOERKE DIEA HH CUI TSSAATEIR 2 VCCI HECH ALTEHKO ET LOL AKWTIU4 7vC 7avS aWEUvcctiBicsec XaEEEORBWNCAUAS2cCXSMe0sd WR BOAR SH ic HE gt Notice for Korea e 7S 1197600 SER 7 FAAS ALS BE wr ASW ES T 949 HP Hardware Warranty Important This is your hardware product warranty statement Read it carefully Warranty terms may be different in your country If so your Authorized HP Dealer or Hewlett Packard Sales and Service Office can give you details Three Year Limited Hardware Warranty Hewlett Packard HP warrants this hardware product agains
20. flexible disk drive you will need to run the Setup program to autotype or to configure the device Refer to chapter 4 The HP Setup Program for details of how to do this 46 3 How to Install Accessories In Your PC Installing an Upgrade Processor Installing an Upgrade Processor As more powerful upgrade processors become available you can replace your main processor with a more powerful one If you use an Intel Overdrive processor it is supplied with its own Voltage Regulator Module VRM which must be installed with the processor The VRM ensures that the processor is provided with the correct voltage 1 Disconnect the computer power cords from the power outlets 2 Remove the computer s cover and lift the power supply from it s seating as described in Moving and Replacing the Power Supply on page 24 9 Ifthe heatsink is not attached to the processor unclip and remove the heatsink 4 Raisethe lever on the socket to unlock the processor and lift out the processor 4 After Installing an Upgrade Processor 3 How to Install Accessories In Your PC Installing an Upgrade Processor To install the new processor a Locate the corner markers onthe processor a dot or notch broken corner onthe processor socket a dot b Position the processor over the socket with it s corner marker facing the corner marker on the socket Place the processor into the socket Lower the lever to lock the processor into pl
21. or a key to select the Security menu item Administrator e Use the or arrow keys to highlight the Password CA or Cv Set Administrator Password field Type the password twice and press ste 4 Ifyou do not set an Administrator password you cannot set a user password 5 If that is all you want to change in Setup press to save your password and exit Setup 62 Setting a User Password Clearing Passwords 4 The HP Setup Program Setting Passwords Start Setup as described for setting an administrator password e Youcannot set a User Password if an Administrator password has not been set Use the gt or a key to select the Preferences menu item e Use the 4 or y arrow keys to highlight the Set User Password field Type your password twice and press If that is all you want to change in Setup press to save your password and exit Setup Passwords become effective after you have exited Setup and re booted the PC To remove either password follow the same procedure as to set a password but do not enter anything in the password field press return and then press return a second time to confirm your action 63 When an Additional IDE Drive is installed 4 TheHP Setup Program After Installing an IDE Drive After Installing an IDE Drive After installing an IDE drive you will need to run the Setup program to confirm that the drive has been detected by the PC a
22. order from your authorized reseller Install the external battery as follows 1 After removing the computer s cover connect the external battery cable to the battery connector on the system board 2 Mountthe external battery on the backplane using the self adhesive strip supplied 80 WARNING 5 Troubleshooting Your PC If Your PC Has a Software Problem After installing either a replacement or an external battery replace the computer cover and run the Setup program to reconfigure the computer For your safety never attempt to recharge disassemble or burn the old battery The battery in this PC is a lithium battery which does not contain heavy metals nevertheless in order to protect the environment do not dispose of batteries in household waste Please return used batteries to the shop from which you bought them or to the dealer from whom you purchased your PC or to HP so that they can either be recycled or disposed of in an environmentally sound way Returned used batteries will be accepted free of charge 5 Troubleshooting Your PC If Your PC Has a Software Problem 82 Technical Information This chapter provides technical information about your PC 6 Technical Information Specifications Specifications Features Feature Description Processor standard Pentium M Level one cache Level two cache 8 KB code 8 KB write back data 256 KB synchronous or pipeline burst cache Main memory
23. system and Software Your HP Vectra has other important attributes DMI compliant designed for Windows 95 Vectra Ergonomic Power Solution Windows 95 soft power down using the mouse and keyboard power on Energy Star compliant power management The PC range described in this manual has a power saving capability which complies with the Environment Protection Agency s EPA 30 watt maximum power consumption in sleep mode with the exception of those models which are fully loaded multimedia PCs The fully loaded multimedia PCs also have energy saving capabilities but use slightly more than the maximum 30 watt limit in power saving mode required for the Energy Star label approval vi Contents Setting Up Your PC Unpacking Your PG oua um Seek ee AE Gk m 2 Connecting the Mouse Keyboard and Display 4 Connecting a 0 0 cece eee eee ene 5 Connecting the Power Cords lese 6 Starting the PC for the First Time 000 ce cee eee 7 Creating Master Diskettes sss 9 Using Your PC Starting and Stopping Your 0 cece eee 12 The HP Vectra Keyboard for Windows 95 14 FER SUGGS s deseo cte 15 Accessing HP User Tools lssseseeseeel eee 15 Advanced Power Management 16 Personalizing Your Mouse 20 eee cece ee eee eee 17 The Desktop Management
24. that the keyboard is connected Clear CMOS see To Clear the CMOS Memory on page 68 You may have powered your PC Off On too quickly and the PC turned off Video plug and play as a protection CMOS contents have changed between 2 power on sessions Run Setup for configuration Serial ports A and B may have been assigned the same IRQ Assign a different to each serial port and save the configuration Check that cache memory and main memory are correctly set in their sockets 69 5 Troubleshooting Your PC If Your PC Does Not Start Message Corrective Action and or Explanation Other An error message may be displayed and the PC may hang for 20 seconds and then beep The POST is probably checking for a mass storage device which it cannot find and the PC is in Timeout Mode After Timeout run Setup to check the configuration 70 Windows 3 11 5 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your PC Has a Hardware Problem This section describes what to do if you have problems with your display disk drives printer accessory board keyboard or mouse If Your Display Does Not Work If nothing is displayed on the screen but the PC starts and the keyboard disk drives and other peripheral devices seem to operate properly 1 Make sure that the display is plugged in and switched ON 2 Check that the brightness and contrast controls are properly set 9 Ensure that the display video cable is cor
25. the cables have been properly connected 2 Check that a CD is inserted in the drive Verify that the CD ROM is declared as CD in Setup on the Hard Disk Drives menu 4 Verify that the On board Bus IDE Adapters itemis setto Both in Setup 5 Ifyouintend to boot on CD ROM make sure that this option is enabled in Setup on the Security menu 6 For further information refer to the CD ROM documentation 75 5 Troubleshooting Your PC If Your PC Has a Hardware Problem If an Accessory Board Does Not Work Carry out the following checks 1 16 Ensure the board has been firmly installed in the accessory board slot Check that the accessory board has been correctly configured with the ISA Configuration Utility if necessary Ensure the board is not using memory I O addresses an IRQ or DMA also used by the PC see IRQs DMAs and I O Addresses Used by Your PC on page 87 Refer to the board s manual for further details You can also obtain information about the current use of IRQs by the PC by typing MSD at the MS DOS prompt and pressing when using Windows 3 11 If you are using Windows 95 use the Device Manager Check that the PC has been configured correctly in Setup If the problem persists refer to Chapter 7 Hewlett Packard Support and Information Services for information about where to obtain support 5 Troubleshooting Your PC If Your PC Has a Software Problem If Your PC Has a Software P
26. there is a special installation procedure to follow 1 Disconnect the computer s power supply cord 2 Remove the computer s cover 3 Slide the drive into the rear drive shelf supporting the drive with your hand 4 Alignthe drive with the holes in the rear drive shelf Then secure the drive with the screws provided with it 38 Connecting an IDE Device to a Data Cable After Installing an IDE Drive 3 How to Install Accessories In Your PC Installing Mass Storage Devices 5 Connect the power cable and the data cable to the rear of the drive The connectors are shaped to go in ome way only Data cable Power cable 6 Install any other accessories before replacing the cover Reconnect all cables and power cords There are two different data cables for IDE devices The first is marked HDD next to the system board attachment and has two drive connectors The middle connector of this data cable must be connected to the bootable or master hard disk drive The second has only one drive connector which is red and marked CD ROM next to the system board attachment Up to three IDE devices can be connected to the system board using these data cables After installing an IDE drive you will need to run Setup to confirm that the drive has been detected by the PC Refer to After Installing an IDE Drive on page 64 39 NOTE 3 How to Install Accessories In Your PC Installing Mass Storage Devices
27. three years Next working day fee which Within 30 days HP Authorized SupportPack products covers the three of purchase reseller on site years service HP Support CD ROM containing Released N A Annual Anytime HP Assistant Product Manuals quarterly subscription Technical Information and Product features Electronic Technical information Anytime 24 hour access No charge Anytime HP BBS services drivers utilities tools Internet FTP and diagnostics WWW CompuServe Technical Basic assistance for First year Business hours No charge At time of HP Phone PC setup purchase support configuration start up and ardware diagnosis Lifeline Basic assistance for After first year Business hours Per call fee Anytime after HP phone PC setup no time limit first year support configuration start up and ardware diagnosis HP Network Advanced remote Annual contract Business hours Annual fee or Anytime HP Authorized Phone in echnical support for 24 hour 7 day minimum fee reseller support multivendor service also per incident networked available environments Service Technical Support Customer As required Annual fee or Anytime Reseller Contracts defined fee per incident 7 Hewlett Packard Support and Information Services Hewlett Packard Marketing Headquarters Hewlett Packard Marketing Headquarters Should you wish to contact Hewlett Packard check
28. your local telephone directory for the HP Sales and Service Office near you If you cannot find a convenient HP office you can write to one of the major HP Sales and Service Offices or one of the Worldwide Marketing Headquarters listed here ASIA Far East Sales Region Hdgtrs Hewlett Packard Asia Ltd 22 F Peregrine Tower Lipp Centre 89 Queensway Central Hong Kong EUROPE European Operations Hdqtrs Hewlett Packard S A 150 route du Nant d Avril P 0 Box 1217 Meyrin 2 Geneva Switzerland MIDDLE EAST AFRICA Middle East Central Africa Sales Hdgtrs Hewlett Packard S A Rue de Veyrot 39 CH 1217 Meyrin 1 Geneva Switzerland LATIN AMERICA Hewlett Packard Latin Am Hdgtrs Monte Pelvoux 111 Lomas de Chapultepec 11000 Mexico D F USA Intercon Operations Hdqtrs Hewlett Packard Company 3495 Deer Creek Road 0 Box 10495 Palo Alto CA 94303 0896 USA CANADA Hewlett Packard Ltd 6877 Goreway Drive Mississauga Ontario L4V 1M8 Canada 7 Hewlett Packard Support and Information Services Hewlett Packard Marketing Headquarters Glossary adapter An accessory board that connects to the system board via an accessory board slot BBS Bulletin Board System A computer that uses a modem and software to serve as an information source for other computers equipped with a modem Hewlett Packard has a BBS that can be reached at 1 408 553 3500 BIOS Basic Input Output System Software that provides an i
29. 2 Setup appears for a short period during the POST Power On Self Test Press if you wish to view the POST If there is an error during the POST it will automatically be displayed 52 4 TheHP Setup Program Using the HP Setup Program 1 Mee 2 Setup 3 The PC s Setup program will display PhoenixBIOS Setup Copyright 1985 95 Phoenix Technologies Ltd Copyright 1995 Hewlett Packard Main Preferences Configuration Security Power Exit Item specific Help System time 7 24 06 System date 05 24 1995 XXXXX XXXXX XXXXX XXXX XXXX System Memory 640 Kb TUS I QUU GU Extended Memory 7 Mb F1 Help T Select Item F7 F8 Change Values F9 Setup Default Esc Exit lt Select Menu Enter Select gt Sub menu F10 Previous Values The 4 or y arrows and Or keys can be used to select fields in the current menu e The key moves to the previous page and the key moves to the next page in a scrollable menu e The key moves to the top item and the key moves to the bottom item of the current menu 53 The Setup Configuration Summary 4 TheHP Setup Program Using the HP Setup Program e Within a field selects the next lower value and selects the next higher value displays a sub menu for menu items marked with a solid right arrow s Jor w CX allows you to exit from a sub menu The x Jand gt arrows select menus from the menu bar
30. HDD data cable Slave connector HDD data cable Master connector CD ROM drive data cable Flexible Disk Drive data cable Examples of multiple IDE drive combinations Configuration Connections to data cables 1 Hard disk drive 1 Bootable hard disk drive Master connector HDD data cable 2 Hard disk drives 1 Bootable hard disk drive Master connector HDD data cable 2 Second hard disk drive Slave connector HDD data cable 3 Hard disk drives 1 Bootable hard disk drive Master connector HDD data cable 2 Second hard disk drive Slave connector HDD data cable 3 Third hard disk drive CD ROM data cable connector 1 Hard disk drive 1 Bootable hard disk drive Master connector HDD data cable 1 CD ROM 2 CD ROM CD ROM data cable connector 2 Hard disk drives 1 Bootable hard disk drive Master connector HDD data cable 1 CD ROM 2 Second hard disk drive Slave connector HDD data cable 3 CD ROM CD ROM data cable connector If you install two IDE devices with different data transfer rates on the same data cable the data transfer rate of the faster IDE device will be reduced to match the rate of the slower IDE device 40 3 How to Install Accessories In Your PC Installing Mass Storage Devices Installing a 3 5 inch Disk Drive in the Bottom Shelf A slim 1 inch high 3 5 inch disk drive can be installed in the bottom shelf Disk drives ordered from HP are delivered with mountin
31. In Your PC Removing the Cover Removing the Cover 1 Switch off the display and the PC 2 Disconnect the power cords from the power outlets the PC and the display Then remove the display 3 Ifnecessary unlock the cover using the key provided with the PC 4 Slidethe two tabs on the front of the computer inwards Firmly slide the cover forward 5 cm 2 inches and lift it up and off the computer 22 3 How to Install Accessories In Your PC Removing the Cover Replacing the Cover after Installing Accessories 1 Check that you have installed all your accessories 2 Make sure that all internal cables are properly connected and safely routed Ensure the cover lock is unlocked and the tabs are inwards Lower the cover onto the computer and firmly slide it into position Slide the two tabs on the front of the cover outwards a A C If a keylock is fitted lock the cover using the key 7 Place the display on top of the computer Reconnect all cables and power cords 23 3 How to Install Accessories In Your PC Moving and Replacing the Power Supply Moving and Replacing the Power Supply You must move the power supply to access the sockets for the main memory cache memory video memory processor battery or accessory board slots 1 Disconnect the computer s power supply cord 2 Remove the computer s cover
32. L HP BE LIABLE FOR ANY DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFIT WHETHER BASED ON WARRANTY CONTRACT TORT OR ANY OTHER LEGAL THEORY Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Obtaining Warranty Service Warranty service may be obtained from the nearest HP sales office or other location indicated in the owner s manual or service booklet Consumer transactions in Australia and the United Kingdom The disclaimers and limitations above shall not apply and shall not affect the statutory rights of a Consumer
33. LA 5 cano User s Guide HP Vectra VL 5 xx Series 4 Notice The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Hewlett Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett Packard This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Centronics is a registered trademark of Centronics Data Computer Corporation Matrox is a registered trademark of Matrox Electronic Systems Ltd MGA and Millennium are trademarks of Matrox Graphics Inc Microsoft and MS DOS are registered trademarks of Microsoft Corporation Microsoft Windows and Windows 95 are products of Microsoft Corporation OS 2 is a registered trademark of International Business Machines corporation Novell and NetWare are U S registered trademarks of Novell Inc PENTIUM is a trademark of Intel Co
34. PC for the First Time Starting the PC for the First Time Your PC has preinstalled software This software is initialized the first time you start the PC The software initialization takes approximately three minutes and e sets up the software in your language sets up your software to use the hardware installed in your computer note that you can change the settings after the software has been initialized To initialize your software 1 Switch on the display and then the PC Switch on the Display Then switch on the PC When the PC is switched on the Vectra Logo is displayed The PC performs a Power On Self Test POST Press if you want to view the POST If an error is detected during the Power On Self Test the PC will automatically display the error You may be prompted to press to start the Setup program to correct the error NOTE Do NOT switch OFF the PC while the software is being initialized as this could cause unexpected results CAUTION 1 Setting Up Your PC Starting the PC for the First Time 2 The software initialization routine starts It displays the software license agreement gives you an opportunity to read Working in Comfort ergonomic advice for computer users and then asks questions about the PC For example The name of the person who will use the PC and your company name If necessary the name of the user can be modified later The current date and time The type of printer for exa
35. This HP Software Product Agreement and Product Limited Warranty shall supersede any non HP software license or warranty terms which may be found in any documentation or other materials contained in the computer product packaging CAREFULLY READ THIS LICENSE AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS IF YOU DO NOT AGREE TO THE LICENSE AGREEMENT YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES OR RETURN THE COMPLETE COMPUTER AND SOFTWARE FOR A FULL REFUND Software License Agreement In return for payment of the applicable fee Hewlett Packard grants the Customer a license in the software subject to the following 1 USE Customer may use the software on any one computer Customer may not network the software or otherwise use it on more than one computer Customer may not reverse assemble or decompile the software unless authorized by law 2 COPIES AND ADAPTATIONS Customer may make copies or adaptations of the software a for archival purposes or b when copying or adaptation is an essential step in the use of the software with a computer so long as the copies and adaptations are used in no other manner 3 OWNERSHIP Customer agrees that he
36. Vectra VL 5 series 4 Conforms to the following Product Specifications SAFETY International IEC 950 1991 A1 A2 A3 Europe EN 60950 1992 A1 A2 EMC International CISPR 22 1985 Class B Europe EN 55022 1988 Class B EN 50082 1 1992 IEC 801 2 1992 prEN 55024 2 1992 3 kV CD 8 kV AD IEC 801 3 1984 prEN 55024 3 1991 Vim IEC 801 4 1988 prEN 55024 4 1992 0 5 kV Signal Lines 1 kV Power Lines Supplementary information The product complies with the requirements of the EMC Directive 89 336 EEC and of the Low Voltage Directive 73 23 EEC Po ja sui J Grenoble Gilbert BERTHET July 1995 Quality Manager FCC for USA only Federal Communications Commission Radio Frequency Interference Statement Warning This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates and uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to corre
37. ace e Replace the heatsink and fasten the clip if the heatsink is not attached to the processor eo Set switches 1 2 3 4 and 7 on the system board for the correct processor speed Refer to the section System Board Connectors and Switches on page 95 If you use an Intel Overdrive processor refer to the instruction leaflet supplied with the processor to see whether you should change the position of any switches on the system board Remove the old VRM by unclipping the two white tabs and then slide the module up and out of the socket Slide the new VRM into the socket pressing it down firmly Push the white tabs back into place The VRM module goes in one way only Replace the computer s power supply and cover Reconnect all cables and power cords Switch on the PC and verify that the new processor is recognized by the Power On Self Test 48 3 How to Install Accessories In Your PC Installing the Security Bracket Installing the Security Bracket The security bracket supplied with the computer can be used to fasten the computer to your desk 1 Remove the computer s cover 2 Remove the security bracket from the storage position Remove the bracket from the storage position Insert the bracket in the computer 9 Insert the security bracket from inside the computer into the slot shown in the diagram above 4 Press it firmly until it snaps into place 5 Install any other accessories befo
38. ads 14 Sets the number of hard disk drive heads Sectors Track 40 Sets the number of hard disk drive sectors per track Multi sector transfers 8 sectors Determines the number of sectors per block for multiple sector transfers LBA mode control Enabled Enable or disable Logical Block Addressing mode in place of Cylinder Heads Sectors 32 bit 1 0 Enabled Enable or disable 32 bit data transfer Transfer mode PIO mode 3 Selects the hard disk drive transfer mode and data transfer rate 58 4 TheHP Setup Program Using the HP Setup Program Default Action Slot 71 Bus Master Enabled Enable this option if you need the BIOS to set the PCI Bus Slot 2 Bus Master Enabled Master bit This could be necessary for some old PCI Slot 3 Bus Master Enabled cards Slot 3 is not supported for the VL 5 xxx series 4 desktop PC PCI IRQ line 1 Auto Select an IRQ number only if necessary for example for PCI IRQ line 2 Auto SCO UNIX PCI IRQ line Auto PCI IRQ line 4 Auto Security Administrator password is Disabled Indicates whether administrator password is enabled Set Administrator Password Allows you to set the administrator password This password prevents unauthorized access to the computer s configuration and can also be used to start the computer Start with keyboard locked Disabled This feature allows the PC to start automatically without waiting for a password to be typed in but the keyboard will be l
39. as possible HP recommends that you use new diskettes Should you need to restore the preloaded software on your PC you can use these diskettes to do so Windows 3 11 Choose this utility in the HPUtils group in Program Manager and follow the screen messages which will tell you how many diskettes you need Windows 95 Use the Microsoft Create System Disk utility Refer to the Windows 95 documentation for further information Other Operating Refer to the documentation for your operating system Systems 1 Setting Up Your PC Starting the PC for the First Time Using Your PC This chapter explains how to use the HP Vectra features and tools designed to increase your productivity 2 Using Your PC Starting and Stopping Your PC Starting and Stopping Your PC Your PC can be started in two ways pressing the power button on the front panel e pressing the space bar on the HP Vectra keyboard for Windows 95 When you start the computer switch on the display first When you switch on the computer the computer carries out the Power On Self Test POST while the Vectra logo is displayed If you wish to view the POST press If there is an error in the POST the error will automatically be displayed If you have set a password in the PC s Setup program the password prompt displays after the POST has completed If the Password prompt is displayed type your password and press to be able to use the PC Password Prompt
40. c electricity rest the accessory bag on top of the power supply while you are removing the accessory from the bag Handle the accessory as little as possible and with care To install a main memory module 1 Disconnect the computer s power supply cord 2 Remove the computer s cover and power supply 26 3 How to Install Accessories In Your PC Installing Memory 3 Align the main memory module directly over the socket Slide the memory module into the slot at 45 Firmly press the memory module completely into the connector 4 Pivot the memory module to the vertical position 5 Repeat this procedure for each memory module you are installing If you need to remove a main memory module Release the retaining clip and pull the module forward and out of the socket 6 Install any other accessories before replacing the cover and power supply Reconnect all cables and power cords 2 3 How to Install Accessories In Your PC Installing Memory Installing a Video Memory Upgrade Your PC is supplied with 1 MB of video memory on the system board You can install more memory if you want more colors by installing a pair of video memory modules which will increase your available video memory to 2 MB Detailed information about available video resolutions is given in chapter 6 Technical Information Some PCs have a Matrox MGA Millennium video adapter board with 2 MB of video memory which you can increase up to 8MB To increase
41. cessor Switch 1 Switch 2 Switch 3 Switch 4 Switch 7 CPU Frequency 150 MHz Closed Open Closed Closed Closed CPU bus Frequency 60 MHz PCI Frequency 30 MHz AT Frequency 7 5 MHz CPU Frequency 166 MHz Open Closed Closed Closed Closed CPU bus Frequency 66 MHz PCI Frequency 33 MHz AT Frequency 8 25 MHz 96 6 Technical Information Recycling Your PC Recycling Your PC HP has a strong commitment toward the environment Your HP Personal Computer has been designed to respect the environment as much as possible HP can also take back your old PC for recycling when it reaches the end of its useful life HP has a product take back program in several countries The collected equipment is sent to one of HP s recycling facilities in Europe or the USA As many parts as possible are re used The remainder is recycled Special care is taken of batteries and other potentially toxic substances which are reduced into non harmful elements by means of a special chemical process If you require more information about HP s product take back program contact your dealer or your nearest HP Sales Office 97 6 Technical Information Recycling Your PC 98 Hewlett Packard Support and Information Services 7 Hewlett Packard Support and Information Services Introduction Introduction Hewlett Packard computers are engineered for quality and reliability to give you many years of trouble free service To ensure tha
42. ch is ON Verify that the power cord is plugged into the power outlet and the printer Verify that you have the correct cable for the printer Make sure that it is securely connected to the correct connector port on the PC and printer Check that the printer is on line 13 NOTE 5 Troubleshooting Your PC If Your PC Has a Hardware Problem 5 Examine the paper feed mechanism for a paper jam 6 Make sure that the printer is configured correctly for the PC and for the application a Ensure the PC s port has been correctly configured using Setup b Make sure the printer is correctly set up in Windows If you are asked to insert a diskette when installing a printer type C WINDOWS OPTIONS and press enter All the Windows printer drivers are located in this subdirectory c Ensurethe application program s print menu has been correctly set up Refer to the manual supplied with the application software 7 Check that the PC s port is working properly by running another peripheral connected to the port 8 Ifyoureceive an error message refer to the printer s manual for help If the Flexible Disk Drive Does Not Work Ensure you are using a formatted diskette and it is inserted correctly 2 Check you are using a diskette that is the right density 3 Check that your FDD is correctly declared in the Setup Configuration menu Check that the correct diskette type has been configured in Setup Check that the flexible
43. cing the slot cover screw If you loosened the screws on adjacent slots tighten them 8 If you install a VESA standard video adapter board which uses the integrated video graphics controller connect the accessory board s cable to the VESA pass through connector on the system board To access the VESA pass through connector lift the power supply out of its seating and lay it upside down on the frame above the disk drives Remove the protection cover from the rear base of the PC NOTE When the 1 MB video memory upgrade is installed on the integrated video graphics controller connecting a VESA standard video adapter board will disable this additional 1 MB of video memory and only the first 1 MB of video memory will be used Protection cover 9 Install any other accessories before replacing the power supply and the cover Reconnect all cables and power cords 10 If you used the VESA Pass through connector run the FCON EXE utility in HPUtils to enable the connection 34 NOTE 3 How to Install Accessories In Your PC Installing Mass Storage Devices Installing Mass Storage Devices You can install additional mass storage devices if you need extra mass storage space for your application software The PC has one internal drive shelf for a hard disk drive If your PC already has a hard disk drive this shelf will be occupied There three front access drive shelves The top shelf is occupied by a 3 5 inch flexible disk drive T
44. ct the interference by one or more of the following measures reorient or relocate the receiving antenna increase the separation between the equipment and the receiver connect the equipment into an outlet on a circuit different from that to which the receiver is connected consult the dealer or an experienced radio TV technician for help Hewlett Packard s system certification tests were conducted with HP supported peripheral devices and HP shielded cables such as those you receive with your system Changes or modifications not expressly approved by Hewlett Packard could void the user s authority to operate the equipment Notice for Canada This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la Class B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Safety Warning for the USA and Canada If the power cord is not supplied with the computer select the proper power cord according to your local national electric code USA use a UL listed type SVT or SJT detachable power cord Canada use a CSA certified detachable power cord For your safety never remove the PC s cover without first removing the power cord and any connection to a telecommunication network Always replace the cover before switching on again Changing a battery The old battery must be removed before installing a replacement battery Replace
45. de This mode is similar to Sleep Mode in Windows 3 11 If your PC is on a Novell network Suspend Mode will disconnect you from the network Some other software applications are also not compatible with Suspend mode Refer to your operating system documentation To activate Sleep Mode click on the Sleep Mode icon at the bottom left hand corner of the screen Press any key to return to full power mode For more information about the DOS power management utility refer to the operating system manual 16 2 Using Your PC Personalizing Your Mouse Personalizing Your Mouse Your PC has preinstalled software the Mouse Control Center which you can use to personalize the functionality of your mouse The Desktop Management Interface Your PC supports the Desktop Management Interface DMI The DMI lets an application request information about your computer For example an application can use the DMI to view e the hardware and software components installed in your PC e the operating system used by your PC e the number of available accessory board slots Refer to your operating system manual for further information 2 Using Your PC The Desktop Management Interface How to Install Accessories In Your PC This chapter explains how to install accessories such as extra memory accessory boards and additional disk drives in your PC 3 How to Install Accessories In Your PC Supported HP Accessories Supported HP Accesso
46. disk drive has been enabled in Setup There are three options on the Setup Security menu which may be used to disable or enable e Boot on flexible disk drive e Write on flexible disk drives e Use of flexible disk drive 6 Check the option on the Setup Configuration menu which enables or disables the on board flexible disk controller Check that the disk power and data cables are correctly connected 8 Cleanthe flexible disk drive using a diskette cleaning kit 74 5 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Hard Disk Does Not Work 1 Check that the disk power and data cables are correctly connected 2 Checkthat the hard disk drive has been enabled and detected on the Hard Disk menu in Setup There is also an option on the Setup Security menu which allows you to disable or enable boot on hard disk drive Check that the on board Bus IDE is enabled if you are using the on board IDE controller If the Hard Disk Activity Light Does Not Work If you are using a hard disk drive with a controller board a SCSI hard disk for example the activity light does not flicker when the PC is accessing the hard disk drive If the hard disk activity light does not flicker when the PC is accessing the hard disk drive 1 Check that the control panel connector is firmly attached to the system board 2 Check that the disk power and data cables are correctly connected If the CD ROM Drive Does Not Work 1 Check that
47. documentation for further information about Windows 95 lt The Power On function enables you to start your PC by pressing the space bar This function is not specific to Windows 95 but is available whatever your operating system The option can be enabled or disabled in Setup The default is enabled ES The Application key allows you to access all the same functions as the right mouse button It can be used to copy and move files to access shortcut menus and get Help information The Application key can also be programmed by your software Windows 3 11 Windows 95 2 Using Your PC HP Utilities HP Utilities You can access Hewlett Packard Utilities from the HPutils group in the Windows program manager These utilities include O Discover Your HP Vectra An online introduction to the main features of your PC which includes information about the software supplied and describes features for installing accessories The Master Diskette Creation utility Allows you to create master diskettes of your preloaded software HP PCID HP PCID is a program which allows you to create a personalized message which will display during your PC s Power On Self Test in text mode only J HP User Tools These are tools which enable you to set many parameters for your computer and give access to other useful features Accessing HP User Tools 1 Choose HPutils from Program Manager 2 Choose the HP User
48. drive type A amp B flexible disk swap Disabled Enable this option only if you need to boot on flexible disk B Then flexible disks A and B will be swapped Video Video system EGA VGA Select video display type Video BIOS shadowing Enabled Enables disables video BIOS shadowing for AT external boards only Enabling the BIOS shadowing improves performance Video Plug amp Play display Enabled Sets the best ergonomic refresh rates supported by your DDC compliant display Switch on the display before the PC to enable this feature If the display does not support DDC the BIOS might automatically disable the option 640x480 mode 60Hz Set your preferred refresh rate for each graphic mode All 800x600 mode 60Hz refresh rates may not be available for certain color 1024x768 mode 60Hz depths The video BIOS will automatically choose the 1280x1024 mode i45Hz best fit should this be the case The higher the refresh rate the better the ergonomic performance The lower the refresh rate the better the video performance Your display must be able to support the refresh rates vertical frequencies you set 57 4 TheHP Setup Program Using the HP Setup Program Setup Item Memory and Cache Default Action Memory caching Both Controls internal 1 and external cache L2 memory caching Memory hole Disabled Sets a 1MB memory hole between 15 and 16MB if needed You need at least 16 MB for this option to be a
49. e data and power cables to the rear of the device installed in the middle shelf The connectors are shaped to go in one way only If you are installing an IDE CD ROM drive connect the drive to the CD ROM data cable This data cable should be connected to the connector marked CD ROM on the system board If you are not sure which connector to use refer to Connecting an IDE Device to a Data Cable on page 39 Data cable Power cable 6 Install any other accessories before replacing the cover Reconnect all cables and power cords Do not open the CD ROM drive enclosure as there is a danger of electric shock and the laser beam light could harm your eyes Service should be carried out by qualified personnel To avoid discomfort from unexpected noise always turn the volume down before connecting headphones or speakers Listening to loud sounds for prolonged periods may permanently damage your hearing Before putting on headphones place them round your neck and turn the volume down When you put on the headphones slowly increase the volume until you find a comfortable listening level and leave the volume control in that position 37 3 How to Install Accessories In Your PC Installing Mass Storage Devices Installing an IDE Hard Disk Drive in the Rear Shelf The PC has an integrated Enhanced IDE controller which supports two Fast IDE hard disk drives Refer to the drive s manuals to see if you must set jumpers or if
50. e of your PC whether in or out of warranty 7 Hewlett Packard Support and Information Services HP Network Phone in Support Service NPS HP Network Phone in Support Service NPS The HP Network Phone in Support Service NPS provides fast access to HP experts in networked Multivendor environments It can help you to resolve complex network problems leverage HP s alliances with leading Network Operating Systems and Network manufacturers support your HP and non HP products with a single telephone call e increase network uptime You can purchase the HP NPS service as an annual contract billable in advance annually bi annually quarterly or at an hourly rate This contract service provides unlimited toll free access to HP Response Center Engineers RCEs To obtain an HP NPS contract contact your HP authorized reseller or if you are in the US call 800 437 9140 7 Hewlett Packard Support and Information Services Summary Summary The table below summarizes the services and support available from HP or authorized resellers first year on site second and third year return 0 HP Service Covers Period Response Fee When Purchase covered time available from Basic Parts and labor for HP Three years from Next working day No charge At time of HP Warranty products date of purchase for on site purchase HP Parts and labor for HP First
51. em on the Setup screens When you highlight an item the help for that item is displayed The Setup items displayed on your screen may differ from those shown in the following tables 55 4 TheHP Setup Program Using the HP Setup Program Setup Item Main System time System date Default Action Allows you to set the system time and date Select the field you want to change with Tab Shift Tab or Enter Key auto repeat speed Delay hefore auto repeat Numlock at POWER ON System memory 640KB Allows you to view the system memory and extended Extended memory 15MB memory Value is typical value real value depends on your configuration Running Windows 95 No Allows you to enable disable Windows 95 If you are NOT running Windows 95 the BIOS Setup program will offer you some of the Windows 95 features and optimizes hardware resources Preferences User Password is Disabled Indicates if a user password has been set Set User Password Allows you to set a password to prevent unauthorized access to your PC You cannot set a user password if an administrator password HAS NOT been set Setting a user password prevents unauthorized use of your computer protects the data stored in it and preserves the preferences you set Key Click On Allows you to turn the audible keyclick on or off 21 8 per Second 50 Second On Allows you to set the number of times per second a keystroke will be repeated when a
52. erial port 9Fbh 3F7h integrated flexible disk controller 3FFh serial port 497h HP reserved 67Bh parallel port if ECP mode is selected 77Bh parallel port if ECP mode is selected 88 Available Video Resolutions 6 Technical Information Specifications Depending on the model your PC has either e anintegrated 64 bit Ultra VGA controller on a PCI bus with 1 MB of memory as standard which can be upgraded to 2 MB or e aMatrox MGA Millennium video adapter board with 2MB of memory as standard which can be upgraded to 4MB upgrade module from HP or 8MB upgrade module from Matrox Details of available resolutions and the amount of memory required for each resolution are given after the details for the different operating systems The video resolutions available for your PC depend on the operating system which you have installed and the amount of memory The tables below give the typical resolutions for the operating systems BIOS Windows 3 11 Windows 95 and OS 2 For details of how to obtain further information see chapter 7 Hewlett Packard Support and Information Services BIOS Video Resolutions Resolution Number of colors Refresh Rate Memory 640 x 480 16 256 32K 64K 60 72 75 1 MB 800 x 600 16 256 32K 64K 60 72 75 1024 x 768 16 256 43 60 70 75 1280 x 1024 16 43 45 60 Resolution Number of colors Refresh Rate Memory 640 x 480 6 256 32K
53. g rails You will need to order drive mounting rails from HP if you order your disk drive from another supplier 1 Disconnectthe computer s power supply cord from the power outlet 2 Remove the computer s cover 3 Ifthere is a device in the middle shelf remove it 4 Ifthere is no device in the middle shelf remove the RFI bezel 3 How to Install Accessories In Your PC Installing Mass Storage Devices 6 Support the power supply with your hand to prevent it falling out and carefully turn the PC onto its side 7 Slide the hard disk into the bottom shelf supporting the disk with your hand 42 3 How to Install Accessories In Your PC Installing Mass Storage Devices 8 Align the drive with the holes in the bottom of the PC Support the drive with your hand while securing the drive with the four screws provided 9 Support the power supply with your hand and very carefully return the PC to the upright position 10 Connect the data and power cables to the rear of the drive The connectors are shaped to fit one way only If you are not sure which connector to use refer to Connecting an IDE Device to a Data Cable on page 39 Data cable Power cable 11 If a device was removed from the middle shelf replace it 12 If no device was removed from the middle shelf replace the RFI bezel 43 NOTE 3 How to Install Accessories In Your PC Installing Mass Storage Devices 13 Install any othe
54. he cover Check that all internal cables are correctly attached and firmly in place Check that the processor is correctly installed see Installing an Upgrade Processor on page 47 Check that the processor speed switches have been set correctly see System Board Connectors and Switches on page 95 Check that the memory modules are correctly installed see Installing Memory on page 26 Check that accessory boards are firmly seated in their slots see Installing Accessory Boards on page 31 Verify that any switches and jumpers on the accessory boards are properly set refer to the manuals that came with each board Check that the switches on the system board are properly set see System Board Connectors and Switches on page 95 Replace the cover Reconnect all cables and power cords Turn on the display and computer If your PC still does not start remove all boards and accessories except the hard disk drive Start the PC If the PC now works add the boards and accessories one at a time to determine which one is causing the problem 67 5 Troubleshooting Your PC If Your PC Does Not Start If you are Unable to Change any Values in Setup Make sure that the Secure Switch is not set if you are unable to change any of the values in Setup see Using the HP Setup Program on page 52 If a POST Error Message is Displayed If a POST error is detected when the PC starts details of the error are displayed The BIOS offe
55. he middle shelf may be used to install a 5 2 inch flexible disk drive or a CD ROM drive The bottom shelf may be used to install a 1 inch high 5 25 inch or 3 5 inch front access device or to install a second hard disk drive internally Your PC has the following connectors on the system board which may be used by mass storage devices e flexible disk drive connector which supports up to two flexible disk drives two Enhanced IDE device connectors the first connector supports up to two IDE hard disk drives the second supports either an IDE CD ROM or an IDE hard disk drive Refer to the drive s manual to check whether you need to set jumpers or if there are any special installation procedures You may install a non IDE mass storage device but it will need an accessory board and driver software usually supplied with the device Contact the product vendor for further information 35 3 How to Install Accessories In Your PC Installing Mass Storage Devices Installing a Flexible Disk Drive or a CD ROM Drive in the Middle Shelf 1 Disconnect the computer s power supply cord 2 Remove the computer s cover 3 Remove the RFI bezel from the middle shelf and put it in a safe place RFI bezel 4 Slide the device into the middle shelf using mounting rails and secure the device in position using the screws provided 36 WARNING 3 How to Install Accessories In Your PC Installing Mass Storage Devices 5 Connect th
56. key is held down This option is not displayed if you are running Windows 95 Allows you to specify the length of the delay before a character is repeated when a character is held down If you generally press keys slowly and heavily set the delay to a higher number to make your keyboard less sensitive and to avoid characters being displayed more than once This field allows you to specity whether the number keys of the numeric keypad are enabled when your computer starts Otherwise the keypad keys act as cursor control keys 56 4 TheHP Setup Program Using the HP Setup Program Setup Item Configuration Integrated Peripherals Parallel port Parallel port Mode Default 378h IRQ7 Centronics TM Action Enables disables the parallel port at the specified address Disabled frees resources used by the port Sets the operating mode of the parallel port Serial port A 3F8h IRQ4 Enables disables the on board serial port A Disabled frees resources used by the port Do not select 2E8h if you are running Windows 95 Serial port B 2F8h IRQ3 Enables disables the on board serial port B Disabled frees resources used by the port Do not select 2E8h if you are running Windows 95 Flexible disk controller Enabled Enables or disables the on board flexible disk controller Flexible disk drive 1 1 44MB 3 1 2 Selects the flexible disk drive type Flexible disk drive 2 Not Installed Selects the flexible disk
57. l copies Removable Media If supplied HP warrants the removable media if supplied upon which this product is recorded to be free from defects in materials and workmanship under normal use for a period of NINETY 90 DAYS from the date of purchase In the event the media proves to be defective during the warranty period Customer s remedy shall be to return the media to HP for replacement Should HP be unable to replace the media within a reasonable amount of time Customer alternate remedy shall be a refund of the purchase price upon return of the product and destruction of all other nonremovable media copies of the software product Notice of Warranty Claims Customer must notify HP in writing of any warranty claim not later than thirty 30 days after the expiration of the warranty period Limitation of Warranty HP makes no other express warranty whether written or oral with respect to this product Any implied warranty of merchantability or fitness for a particular purpose is limited to the 90 day duration of this written warranty Some states or provinces do not allow limitations on how long an implied warranty lasts so the above limitation or exclusion may not apply to you This warranty gives specific legal rights and you may also have other rights which vary from state to state or province to province Limitation of Liability and Remedies THE REMEDIES PROVIDED ABOVE ARE CUSTOMER S SOLE AND EXCLUSIVE REMEDIES IN NO EVENT SHAL
58. le during the second and third years of hardware warranty via the Lifeline program which is a fee based service The HP telephone support service does NOT provide free telephone support for PCs configured as network servers If you do configure your PC as a network server you are advised to contact your HP reseller to purchase a network phone in support contract which will provide you with a fee based telephone support service Reloading the software pre loaded on your PC is not covered by your HP three year warranty HP strongly recommends that you make a set of master diskettes of this software as soon as possible after receiving your PC To make the master diskettes use the Master Diskette Creation Utility which can be accessed from HP Utilities Your HP authorized reseller offers various service contracts which can be tailored to your particular support needs HP North American Customer Support Center HP European Customer Support Center Other Regions 7 Hewlett Packard Support and Information Services Hewlett Packard Telephone Support Hewlett Packard Telephone Support Assistance from the HP North American Customer Support Center is available Monday to Friday 7 00 am to 6 00 pm Mountain time except Wednesday when the hours are 7 00 am to 4 00 pm The number is 1 970 635 1000 Assistance from the HP European Customer Support Center is available in English Monday to Friday 8 30 am to 6 00 pm Central European ti
59. lts the current process and allows a different task to be undertaken jumper electrically conductive part that is used to connect two or more points on a circuit board Commonly used to select configuration options Glossary mass storage Any device used to store large amounts of data Usually refers to hard disks and tape backup units memory modules Miniature boards containing memory chips Used for increasing the amount of memory available in the computer multimedia Combining static media such as text and pictures with dynamic data such as sound video and animation on the same system network server mode A security feature that prevents unauthorized use of an input device like a keyboard or mouse while your computer is running as an unattended network server pixel Picture element The smallest addressable spot on the screen POST Power On Self Test A series of tests your computer performs when you switch the computer on RAM Random Access Memory This memory is used to hold programs and data temporarily resolution A measure of the visible detail on a screen or printout Screen resolution is measured in pixels across by pixels down by number of colors Printer resolution is measured in dpi dots per inch ROM Read Only Memory Computer memory used to store parts of the computer s operating system permanently ROM chips can contain instructions and data SCSI Small Computer
60. mber Asia Pacific 65 740 4477 65 740 4499 Europe 31 55 384279 31 55 434455 Latin America US Canada 1 317 364 8882 1 800 457 1762 1 317 364 8888 1 317 364 8888 7 Hewlett Packard Support and Information Services Hewlett Packard Information Services Hewlett Packard Information Services Hewlett Packard Electronic Information Services are available 24 hours per day 7 days per week ensuring that the most up to date information is always available HP Forum on CompuServe The HP Systems Forum on CompuServe is an on line service accessible via modem This service provides information about your HP PC and allows you to communicate with other HP users through an on line user forum HP users share their knowledge and experience with you and you will be able to ask or answer technical questions about your HP Vectra PC and HP products You can also download the latest versions of drivers BIOS and software utilities for HP Vectra PCs As a preferred Hewlett Packard customer you are invited to join CompuServe at no initial charge For the United States and the United Kingdom call the number shown below and ask for representative 51 For all other locations first call the worldwide number to obtain the number of your local sales office then call your local sales office and ask for representative 51 Country Local Call Freephone Direct Number Number United States 1 800
61. me except Wednesday when the hours are 8 30 am to 4 00 pm The number is 31 20 581 3330 Contact your reseller who will be able to help you or direct you to the appropriate HP telephone support service Please have the following information ready when you call so that your enquiry can be dealt with quickly e your HP Vectra model number and serial number e the operating system version and the configuration description of the software installed and the accessories used 7 Hewlett Packard Support and Information Services Lifeline Telephone Support Lifeline Telephone Support Lifeline is a fee based telephone support program for Vectra PCs available after the one year telephone support provided as part of the hardware warranty has expired Your call can either be charged to your phone bill at a per minute rate or to your credit card Visa Mastercard or American Express at a flat fee The charge begins AFTER you have been put in contact with a support technician If your problem is found to be covered by the HP Hardware Warranty no charge will be applied In the US please call the appropriate number listed below Number Method of Payment Charge Type 1 900 555 1500 Charged to phone bill per minute rate 1 800 999 1148 Charged to credit card Flat fee Free access to HP information services is not affected by this service You are encouraged to access HP Information Services throughout the lif
62. memory 1 Disconnect the power supply cord on the Matrox MGA Remove the computer s cover Video Adapter E 3 Remove the MGA video adapter from the accessory slot and place it on a flat static free surface 4 Install the memory module on the MGA video adapter as illustrated 5 Replace the MGA video adapter in the computer 6 Install any other accessories before replacing the cover Reconnect all cables and power cords 29 After Installing a Video Memory Upgrade NOTE Configuration Switches on the MGA Video Adapter 3 How to Install Accessories In Your PC Installing Memory 1 Switch on the PC 2 When Windows is running select HP User Tools 3 Click on the Video Mode button and follow the screen messages to change the video resolution and the number of colors displayed If your display monitor is an HP Ultra VGA 1600 D2800A and you have the Matrox MGA Millennium video adapter the 1600 x 1200 resolution may not be highlighted although it is supported To select it you must run the Monitor Selection utility The following message will be displayed DDC compliant monitor detected Use of monitor program is not recommended Test facility is not available Are you sure you want to over ride DDC 1 Click on OK then select the D2800A display save the configuration and exit 2 Restart Windows 9 Start HP User Tools 4 The resolution 1600 x 1200 will now be highlighted and you can select it There are t
63. mple HP LaserJet 4M This is shown on the front of the printer You also need to enter the connection used by the printer The model number of your display The display s model number is shown on the cover of the manual supplied with the display and on a label on the rear of the display Depending on which model PC you have you may also be asked to select which operating system you want to use Windows 3 11 or Windows 95 Once you have confirmed your selection of the operating system you cannot change that selection The operating system which you have NOT chosen will be deleted from the computer s hard disk 3 While the initialization program is running you might like to complete the Warranty Registration card which you will find inside the back of this manual When the initialization routine has finished click on OK and the PC will restart 1 Setting Up Your PC Starting the PC for the First Time 4 When your PC has restarted CJ Adjust the display screen s brightness and contrast to your needs If the picture does not fill the screen or is not centered adjust it using the controls on the display Refer to the display s manual for details O Set the keyboard to a comfortable position Adjust brightness Your display may be different from the display shown here Creating Master Diskettes It is very important that you create master diskettes for your preloaded software as soon
64. n Windows starts select the correct display with HP User Tools When you change the display type when using Windows 95 a confirmation box is displayed prompting you to confirm the selection However if you have selected the wrong display type and cannot read the screen message because the screen is blurred the display type will automatically return to the previous selection after approximately 15 seconds If the display image is not aligned with the screen use the display s controls to center the image Refer to the display manual for instructions If the screens generated by the applications do not appear to be correct check the application s manual to find out which video standard is required Also check your display manual to find out which refresh rate is required Use Setwp or HP User Tools to select the correct refresh rate when you are using Windows 3 11 or the HP InfoCenter when you are using Windows 95 72 5 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Keyboard or Mouse Does Not Work 1 2 Ensure that the keyboard or mouse is correctly connected Ensure that the mouse driver supplied with the preloaded software is installed correctly Choose a Logitech mouse driver in Windows SETUP Clean the mouse ball and rollers as shown in the figure below use a non residual contact cleaner Cleaning the mouse ball If Your Printer Does Not Work 1 2 Make sure the printer s power swit
65. nsumption at 230V 50Hz 90MHz 100MHz 120MHz 133MHz Off 2 94w 2 89w 2 95w 2 3w Windows 34 5w 35 1w 43 9w 40 1w Standby 26 6w 26 6w 29 0w 28 3w Sleep 22 5w 22 5w 24 0w 23 5w When the PC is turned off with the power button on the front panel the power consumption falls below 5 Watts but is not zero The special on off method used by this PC considerably extends the lifetime of the power supply To reach zero power consumption in off mode either unplug the PC from the power outlet or use a power block with a switch You should be aware that the PC will lose its time settings within a few days if you unplug the PC or switch off the PC at the power block 86 6 Technical Information Specifications Typical Power Consumption Availability for ISA Accessory Slots 5V 4 5A limit per slot limited by system board 12V 1 5A limit per slot limited by system board 5V 0 1A total power limit limited by power supply 12 V 0 3A total power limit limited by power supply Typical Power Consumption Availability for PCI Accessory Slots 5V 4 5A maximum per slot 12 V 0 5A maximum per slot 12 V 0 1A maximum per slot There is a maximum per slot limit of 25 W between all supply rails IRQs DMAs and I O Addresses Used by Your PC IRQs used by PC ROO system timer RQ1 keyboard The IRQ DMA and 1 0 R02 system cascade address mappings shown R03 free if no
66. nterface between the computer hardware and the operating system bus An electrical connection over which information is transported cache Ablock of high speed memory used for the temporary storage of data CD ROM Compact Disc Read Only Memory A mass storage device that uses compact disc technology CDs can store data but most cannot be written to CMOS memory An area of your computer s memory whose contents are preserved when you turn off the computer CMOS memory stores information that must be maintained such as your computer s configuration controller A device that enables another device such as a hard disk to communicate with the computer device driver Software that enables the computer to interface with a specific peripheral such as a printer or display EPA energy star program A standard for power management which requires automatic power down to less than 30 W expansion slot A slot inside the computer connected to the system board that can be used for accessory boards extended memory Memory which can be addressed by the processor in the area of memory above the first 1 MB HP Utilities Software provided by Hewlett Packard to perform certain tasks for example changing the date and time IDE Integrated Device Electronics An interface standard for communications between the computer and a hard disk or CD ROM IRQ Interrupt Request A signal which when received by the processor ha
67. o A 7 Switch on the PC When F2 Setup is displayed press to run the Setup program From the Configuration menu choose Hard disk drive Select the disk you have just installed Select Auto inthe Type field Select Autotype fixed disk and press Press to save your choice and exit Setup Refer to the operating system documentation for information about formatting a drive and installing the operating system 64 Troubleshooting Your PC This chapter can help you solve problems that you may encounter when using your PC 5 Troubleshooting Your PC Solving Problems Solving Problems This chapter can help you solve any problems you might have with your PC If you are unable to solve your problem after following the advice in this chapter refer to chapter 7 Hewlett Packard Support and Information Services 66 5 Troubleshooting Your PC If Your PC Does Not Start If Your PC Does Not Start If Your Display is Blank and There Are No Error Messages 1 ao A WO N Check that the computer and display are turned on The power light should be illuminated Check the display s contrast and brightness settings Make sure that all cables and power cords are firmly plugged in Make sure the power outlet is working If the PC still does not work k 1 m Turn off the display the computer and all external devices Unplug all power cords and cables noting their positions Remove t
68. ocked Only the user password can unlock the keyboard This option is only displayed if a user password has been set and is not available if you are running Windows 95 When the PC is started with the keyboard locked the Caps Lock LED flickers until the keyboard is unlocked Password on boot Enabled Enable or disable password prompt on boot Boot on flexible disk drive Enabled Enables or disables boot on flexible disk drive Write on flexible disk drives Enabled Enables or disables writes on flexible disk drives Disabling prevents data being copied in your absence Use of flexible disk drive User Limits the use of flexible disk drive s to the user or the administrator depending on the boot password Password on boot must be enabled for this option to be set Boot on hard disk drive Enabled Enables or disables boot on hard disk drive Fixed disk boot sector Boot on CD ROM Space bar POWER ON Not protected Enabled Enabled Write protects boot sector on hard disk to protect against viruses Enables or disables boot on CD ROM Enables or disables the space bar to power on the PC 59 4 TheHP Setup Program Using the HP Setup Program Setup Item Default Action Power Standby delay 30 minutes Sets the period of inactivity before the system runs in Standby mode Standby mode slows down the processor The delay is an approximate time depending on the CPU speed Wakeup Mouse PS2 IRQ12 Enabled Enable
69. ocked by a bezel VESA internal video pass through connector One flexible disk drive connector Two Fast IDE connectors for up to 3 IDE hard disk drives or 2 hard disk drives and 1 CD ROM Accessory slots One PCI slot one full length combo ISA PCI slot one full length 16 bit ISA slot and one half length 16 bit ISA slot Keyboard Mouse HP keyboard with mini DIN connector HP mouse with mini DIN connector Features Characteristics Description Weight excluding keyboard and display 9 kilograms 20 pounds Dimensions 39 cm 0 by 42 cm W by 12 5 15 3 inches by 16 5 inches by 4 9 inches Footprint 0 17 m2 1 8 sq ft Storage temperature 40 C to 70 C 40 F to 158 F Storage humidity 8 to 80 relative Operating temperature 5 C to 40 C 40 F to 104 F Operating humidity 15 to 80 relative Acoustic noise emission LW lt 40 dBA Power supply e Input voltage 100 127 200 240 V ac auto ranging e Input frequency 50 60 Hz e Maximum power 100 W continuous 85 NOTE 6 Technical Information Specifications Power Consumption All measurements are in watts rms Consumption at 115V 60Hz 90MHz 100MHz 120MHz 133MHz Off 1 27w 1 27w 1 29w 1 28w Windows 31 9w 39 8w 42 00w 37 6w Standby 23 w 24 1w 26 4w 21 3w Sleep 19 00w 19 4w 20 9w 20 5w Co
70. only with the same or equivalent type recommended by the manufacturer For your safety never attempt to recharge disassemble or burn the old battery The battery in this PC is a lithium battery which does not contain heavy metals nevertheless in order to protect the environment do not dispose of batteries in household waste Used batteries should be returned to the shop from which you bought them to the dealer from whom you purchased the PC or to Hewlett Packard so that they can either be recycled or disposed of in an environmentally sound way Returned used batteries will be accepted free of charge Sile cordon secteur n est pas livr avec votre ordinateur utiliser un cordon secteur en accord avec votre code electrique national USA utiliser un cordon secteur UL listed de type SVT ou SJT Canada utiliser un cordon secteur certifi CSA Pour votre s curit ne jamais retirez le capot de l ordinateur sans avoir pr alablement d branch le cordon secteur et tout connection un r seau de t lecommunication N oubliez pas de remplacer le capot avant de rebrancher le cordon secteur Changement du pile L ancienne pile doit tre retir e avant l installation de la nouvelle pile Pour votre s curit ne jamais essayer de recharger de d monter ou de briler l ancienne pile Remplacer uniquement avec une batterie du m me type ou d un type quivalent recommand par le constructeur La pile dans cet ordinateur est une pile
71. ory Area liner as Sie lt lt io ERE 896 KB to 960 KB 0E0000 to 00000 64 KB available 800 KB to 896 KB 0 8000 to 0E0000 96 KB available for accessory boards 768 KB to 800 KB 0 0000 to OC8000 32 KB Video BIOS Area 640 KB to 768 KB 0 0000 to 060000 128 KB Video Memory Area 640 KB Base 0 KB to 640 KB 097000 0A0000 Extended BIOS Data Area Memory Area PS User Application Program Area MS DOS Operating System 0500 to 0700 MS DOS Temp Buffer 0400 to O4FF BIOS Data Area 0000 to O3FF Interrupt Vector Table 93 6 Technical Information The PC s Rear Connectors The PC s Rear Connectors Keyboard Mouse Parallel Connector 14 AUTOFD 15 ERROR 16 INIT 17 SLIN 18 Ground 19 Ground 20 21 Ground 22 Ground 23 Ground 24 Ground 25 Ground Power Key 6 5 Clock 45V dc 4 3 Ground Not Used 2 SLCT 13 e CF DCD 11 NotUsed DSR CC 6 BB RD 12 display DDC1 RTS CA 7 BA TD CTS Ch 13 CD DTR NotUsed 4 o SEE NISI RI CE 9 10 Ground AB GND Ground 5 oJ 15 NotUsed Serial Connector VGA Video Connector 94 6 Technical Information System Board Connectors and Switches System Board Connectors and Switches VESA Connector System Board Switches System Board Swi
72. our specific needs regarding product development or custom installations as will third party support services or the HP Customer Support organization in your country HP SupportPack HP s three year SupportPack is available from your local reseller It must be purchased within 30 days of purchasing your HP Vectra The concept of SupportPack is simple It allows you to extend your one year on site hardware warranty to a three year on site hardware warranty offering next day on site response SupportPack is valid for the piece of equipment for which it was bought but is not transferable from one piece of equipment to another 7 Hewlett Packard Support and Information Services HP Support Assistant CD ROM HP Support Assistant CD ROM HP Support Assistant is a yearly subscription service on CD ROM It is published four times a year Each CD ROM contains information about Vectra PCs as well as other HP computing products The types of information you can find include Product manuals and service manuals Installation and configuration information e Troubleshooting information e Drivers and utilities Technical reference manuals Subscriptions to HP Support Assistant can be obtained with an order form which is available from the HP FIRST Faxback system Request document number 9025 US and Asia Pacific or 19025 Europe Subscriptions can also be obtained by contacting the following numbers Region Phone Number Fax Nu
73. r accessories before replacing the cover Replace the side bezel Reconnect all cables and power cords Installing a 5 25 inch Drive in the Bottom Shelf A slim 1 inch high 5 25 inch front access drive can be installed in the bottom shelf Disk drives ordered from HP are supplied with mounting rails If you order your drive from another supplier you will need to order drive mounting rails from HP 1 Carry out steps 1 to 5 in Installing a 3 5 inch Disk Drive in the Bottom Shelf on page 41 2 Remove the side bracket from the bottom shelf and store it in a safe place 44 3 How to Install Accessories In Your PC Installing Mass Storage Devices 3 Slide the drive mid way into the bottom shelf 4 Connect the data and power cables to the rear of the drive The connectors are shaped to fit one way only If you are not sure which connector to use refer to Connecting an IDE Device to a Data Cable on page 39 45 3 How to Install Accessories In Your PC Installing Mass Storage Devices 5 Slide the drive completely into the bottom shelf and secure it with the screws provided with the device 6 Ifa device was removed from the middle shelf replace it Ifno device was removed from the middle shelf replace the RFT bezel 8 Install any other accessories before replacing the cover Reconnect all cables and power cords Configuring the Device or Devices you have installed After installing an IDE drive or a
74. rating system Failure fixed disk preceeded by a 30 time out Diskette Drive A or B error System battery is dead Keyboard error Resource Allocation Conflict PCI device 0079 on motherboard Video Plug and Play interrupted or failed Re enable in Setup and try again System CMOS checksum bad run Setup 1 0 device IRQ conflict No message system hangs after POST Corrective Action and or Explanation Check whether the disk HDD FDD or CD ROM disk drive is connected f it is connected check that it is detected by Setup see After Installing an IDE Drive on page 64 Check that your boot device is enabled on the Setup Security menu f the problem persists check that the boot device contains he operating system f you have configured HDD user parameters check that hey are correct Otherwise use HDD type Auto parameters Check that HDD is connected Check that HDD is detected in Setup Check that boot on hard disk drive is enabled in Setup see The HP Setup Program on page 51 Check whether the diskette drive is connected Check Setup for the configuration see The HP Setup Program on page 51 You may get this message if the PC is disconnected for a few days When you Power on the PC run Setup to update the configuration information The message should no longer be displayed Should the problem persist replace the battery see Changing the Battery on page 80 Check
75. re replacing the cover 48 3 How to Install Accessories In Your PC Installing the Security Bracket 50 The HP Setup Program This chapter describes how to use the HP Setup program NOTE 4 TheHP Setup Program Using the HP Setup Program Using the HP Setup Program Setup is an integrated ROM based program that displays the PC s configuration and allows you to set parameters Check the configuration when you first use the PC and each time after you install remove or upgrade accessories If an error message is displayed see chapter 5 Troubleshooting Your PC If you are unable to change the PC s configuration check that you entered the correct password when you started Setup and whether the Secure switch system board switch 8 is set to the OPEN position For further information on switches refer to System Board Connectors and Switches on page 95 The BIOS Setup is menu driven enabling you to easily access all the options which are grouped in the following categories e Main e Preferences e Configuration e Security e Power and e Exit A solid right arrow indicates categories which have sub menus Starting the Setup Program 1 Turn on the display and then the PC If the PC is already turned on save your data and exit all programs then press and to restart the PC Windows 3 11 For Windows 95 use the Shut Down command 2 Press while F2 Setup is displayed at the bottom of the screen F
76. rectly connected 4 Switch off the display and unplug it from the power outlet Disconnect the video cable and examine the video cable connector pins bent If the pins are bent carefully straighten them Check that the video upgrade is properly installed if you have one Check that an accessory board doesn t use the same I O address as the integrated video interface 03BOh to 03DFh Refer to the manual supplied with the accessory for further information 7 Ifthe display works correctly during the Power On Self Test POST but goes blank when Windows starts check that you have enough memory for the video mode you have selected If Your Display is Blurred or Unreadable If you select the wrong display in the HP User Tools menu the display screen may become blurred or unreadable To correct this problem 1 Restart the PC either switch the PC off then on or press ee The PC will perform its Power On Self Test POST 2 When the POST is finished press to bypass the startup files and display the MS DOS prompt X Windows 95 Other Display Problems 5 Troubleshooting Your PC If Your PC Has a Hardware Problem CD C WINDOWS sme Type SETUP ste Press the up arrow key to select the Display line and press enter Select the line and press Press again to accept the configuration Press and to restart the PC If necessary type WIN to restart Windows ol 6 7 8 9 10 Whe
77. res but no power management settings are displayed make sure that the Energy Star Compliant box is selected in the display s settings See the Windows 95 online help for further information Use a text editor to check that DEVICE2C NDOSNPOWER EXE ADV MAX is present in the CONFIG SYS file If the Date and Time are Incorrect The date and time can be incorrect for the following reasons e the time has changed for the seasons e the PC has been unplugged from the power too long and the battery is discharged To change the date and time use the HP User Tools program Windows 3 11 or the HP InfoCenter Windows 95 You can also use the Setup program to change the date and time 79 5 Troubleshooting Your PC If Your PC Has a Software Problem Changing the Battery Special care is needed in changing the battery Instructions for changing the battery are given below You should order replacement battery HP 1420 0314 from your local Sales and Service office or a Rayovac 2325 2335 or Mitsubishi BR2325 BR2335 either of which are available from most local stores After removing the computer s cover 1 Remove the old battery by gently sliding it from under the retaining clip 2 Place the new battery in the battery holder with the cross uppermost and ensure that it is properly seated 3 Ensure that the clip is in place and holds the battery firmly You can also install an external battery order number 1420 0513 which you can
78. ries This chapter describes how to install memory mass storage devices and accessory boards in your PC Refer to chapter 7 Hewlett Packard Support and Information Services for information about how to obtain an up to date list of supported devices Up to three front access drives such as 5 25 inch 1 2 MB flexible disk drive half height order D2881B 3 5 inch 1 44 MB flexible disk drive one third height order D2035B IDE CD ROM Drive order D2896A One internal mass storage device 540MB IDE order D2918A or 1GB IDE order D2919A Mounting Rails can be ordered for front access devices 5 25 inch disk drive rails order D2880A 3 5 inch disk drive rails order D3566A 20 3 How to Install Accessories In Your PC Supported HP Accessories Up to four accessory boards Video Memory Upgrade 1 MB upgrade order D3500A Processor Main Memory Modules 32 bit EDO 60 ns 8 MB kit 2 x 4 MB modules order D3646A Voltage Regulator 16 MB kit 2 x 8 MB modules order D3647A Module VRM 32 MB kit 2 x 16 MB modules order D3648A Pairs of identical modules must be installed See Installing Memory later in this chapter 256 KB Level 2 cache memory WARNING For your safety never remove the PC s cover without first removing the power cord from the power outlet and any connection to a telecommunications network Always replace the cover on the PC before switching it on again 3 How to Install Accessories
79. rldwide to products purchased from HP or an Authorized HP Personal Computer Dealer which are reshipped by the original purchaser either for use by the original purchaser or provided as an incidental part of systems integrated by the original purchaser Service is provided in the same manner as if the product was purchased in the country of use and can only be provided in countries where the product is designed to operate If the product is not normally sold by HP in the country of use it must be returned to the country of purchase for service The system processor unit keyboard mouse and Hewlett Packard accessories inside the system processor unit such as video adapters mass storage devices and interface controllers are covered by this warranty Customer replaceable components such as the keyboard or mouse may be serviced through expedited part shipment In this event HP will prepay shipping charges duty and taxes provide telephone assistance on replacement of the component and pay shipping charges duty and taxes for any part that HP asks to be returned HP products external to the system processor unit such as external storage subsystems displays printers and other peripherals are covered by the applicable warranties for those products HP software is covered by the HP Software Product Limited Warranty On site visits caused by non Hewlett Packard products whether internal or external to the system processor unit are subject to s
80. roblem If You Have Forgotten Your Password If you forget the User Password but not the Administrator password carry out the following procedure 1 Restart the PC If the keyboard is locked unplug the power cord and plug it in again 2 Wait for F2 Setup to be displayed 3 Press to start Setup 4 Enterthe Administrator Password to access the Preferences menu 5 Move to the User Password field and set a new User Password This will replace the old password which you had forgotten 6 Press to save the new Password and exit Setup If you forget both the User Password and the Administrator Password 1 Switch off the PC 2 Remove the computer s cover 9 Setswitch 5 PASWD EN on the system board switch block to CLOSED 4 Switch on the PC and allow it to complete its startup routine The message Passwords have been cleared set switch 5 to open position before rebooting will be displayed 5 Switch off the computer 6 Reset switch 5 PASWD EN to OPEN Replace the computer s cover 8 Switch on the PC and allow it to complete its startup routine 9 After the Power On Self Test has completed press when prompted to use Setup 10 Set new User and System Administrator Passwords 11 Press to save the new passwords and exit Setup Power Management in Windows 3 11 Power Management in Windows 95 5 Troubleshooting Your PC If Your PC Has a Software Problem If Your Application Software Does Not Work
81. rporation UNIXQ is a registered trademark of UNIX System Laboratories Inc in the U S A and other countries Hewlett Packard France Grenoble Personal Computer Division Technical Marketing 38053 Grenoble Cedex 9 France 1995 Hewlett Packard Company User s Guide Welcome to Your HP Vectra PC Congratulations on the purchase of your new Hewlett Packard desktop PC Your high performance PC provides a Pentium processor in a Zero Insertion Force ZIF socket for easy processor upgrades an integrated level two cache of 256 KB for high performance a main memory of 8 MB or 16 MB upgradeable to 128 MB an Ultra VGA PCI Peripheral Component Interconnect video controller with 1 MB of video memory upgradeable to 2 MB Some models have a Matrox MGA Millennium video adapter board with 2MB as standard upgradeable to 4MB or 8MB an integrated Enhanced IDE Integrated Drive Electronics controller on the PCI bus supporting Fast IDE and Standard IDE three front access drive shelves one can be used as an internal shelf one internal drive shelf four free slots for accessory boards one 32 bit PCI Peripheral Component Interconnect slot CJ two 16 bit ISA Industry Standard Architecture slots C one combination ISA or PCI slot one parallel port and two serial ports preloaded HP utilities to ease system configuration tasks BIOS stored in Flash ROM BIOS support for ISA Plug and Play pre installed Operating
82. rs two possibilities you can press to ignore the error and continue or you can press to run Setup and correct the system configuration error Itis recommended that you correct the error before proceeding even if the PC appears to start successfully You should start Setup to verify that the accessory which caused the error has been correctly configured If the PC then starts but POST still reports an error clear CMOS memory To Clear the CMOS Memory Switch off the PC and remove the cover 2 Setthe system board switch 6 CMOS STATUS on the switch block to CLOSED to clear the configuration 3 Switch on the PC to erase the CMOS memory 4 Waituntilthe PC has started The screen will flash with the message Configuration has been cleared set switch 6 to the OPEN position before rebooting b Switch off the PC Set the system board switch 6 CMOS STATUS on the switch block to OPEN to re enable the configuration 7 Replace the cover 8 Switch on the PC An error message will be displayed System CMOS checksum bad run SETUP The PC will stop 9 Run Setup by pressing CMOS default values will be automatically downloaded and saved 10 Make any other changes you want and press to save the configuration and exit from Setup 68 5 Troubleshooting Your PC If Your PC Does Not Start Power On Self Test Errors that May Prevent Your PC From Starting Message Operating system not found Missing ope
83. s 15 using 15 HP Utilities 9 HP Vectra keyboard for Windows 95 9 I I O addresses used by the PC 87 IDE drive after installing 64 IDE drives 35 installing 38 41 IDE drives installing additional 64 information services 103 Initializing software Installing 44 main memory 26 memory 26 video memory upgrade 28 installing 1 inch high drive 44 accessories 19 49 accessory board 31 33 CD ROM drive 36 flexible disk drive 36 44 IDE drives 38 41 mass storage devices 35 printer 5 processor upgrade 47 security bracket 49 video memory 28 Index Installing memory 26 Installing IDE drives 64 Interrupt Request Channels used by the PC 87 J jumper location 95 K keyboard connecting 4 problems 73 M mass storage devices connectors 35 installing 35 Master diskette creation utility 15 master diskettes creating 9 Matrox MGA Millennium video adapter card installing more memory 29 Memory installing 26 memory installing main memory 26 installing video memory 28 memory map 93 Monitor Selection utility 30 mouse personalizing 17 problems 73 software 17 N network telephone support 111 P parallel port location 5 password setting 61 62 passwords setting 62 Passwords clearing 63 Passwords setting administrator 62 Passwords setting user 63 PC memory map 93 rear connectors 94 recycling 97 setting up 1 9 starting 12 starting for the first time
84. s built in Plug and Play functionality It works directly with the PC s Plug and Play BIOS to dynamically configure system resources for Plug and Play accessories For boards which are not automatically recognized and configured you may need to run the Add New Hardware wizard to configure the accessory The settings selected by Windows 95 may be different from those recommended by the board s manufacturer Should this be the case it might be necessary to alter the board s jumpers Refer to the documentation supplied with Windows 95 for further details 32 3 How to Install Accessories In Your PC Installing Accessory Boards Installing the Board 1 Disconnect the computer s power supply cord 2 Remove the computer s cover and power supply 9 Find a free slot Some boards may have preferred locations and special installation instructions detailed in their manuals 4 Unscrew and remove the slot cover Store it in a safe place If the slot cover is tight loosen the screws on the adjacent slots 5 Hold the board horizontally by its top edge Slide it into the board guide of the chosen slot Do not bend the board 6 Align the board s connector with the slot s socket Firmly press the board into the socket Ensure the board s connector engages completely with the socket and does not touch components on other boards 33 3 How to Install Accessories In Your PC Installing Accessory Boards 7 Secure the board by repla
85. s or disables the system to return to full speed when the mouse is moved IRQ3 Serial Port Enabled Enables or disables the system to return to full speed 1804 Serial Port Enabled when an IRQ is generated Save changes and Exit Exit without saving changes 60 Administrator Password User Password 4 TheHP Setup Program Setting Passwords Setting Passwords You can set two passwords the administrator password and the user password to provide two levels of protection for your PC Set the Administrator Password to protect the PC s configuration in Setup The Administrator Password must be entered before any Setup options except Preferences can be modified Setting a User or Administrator Password can provide a power on password prompt to prevent your PC being started or used in your absence A user password can only be set if an administrator password has been set The user password also allows the possibility of starting the PC with the keyboard locked You must then type the password and press to unlock the keyboard 4 TheHP Setup Program Setting Passwords Setting Passwords 1 Turn on the PC and the display If the PC is already turned on save your data exit all applications and then press and to restart the PO Windows 3 11 For Windows 95 use the Shut Down command 2 When F2 Setup is displayed press F2 yf 3 The PC s Setup program will display Setting an e Use the gt
86. she does not have any title or ownership of the software other than ownership of the physical media Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement 4 TRANSFER OF RIGHTS IN SOFTWARE Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement Upon such a transfer Customer agrees that his her rights in the software are terminated and that he she will either destroy his her copies and adaptations or deliver them to the third party 5 SUBLICENSING AND DISTRIBUTION Customer may not lease sublicense the software or distribute copies or adaptations of the software to the public in physical media or by telecommunication without the prior written consent of Hewlett Packard 6 TERMINATION Hewlett Packard may terminate this software license for failure to comply with any of these terms provided Hewlett Packard has requested Customer to cure the failure and Customer has failed to do so within thirty 30 days of such notice 7 UPDATES AND UPGRADES
87. size speed Upgradable to 128 MB 60 ns 32 bit Video Disk drive controller Integrated 64 bit Ultra VGA Controller on PCI bus 1 MB standard upgradable to 2 MB DDC1 compliant or Matrox MGA Millennium board with 2MB standard upgradeable to 4MB using an upgrade module available from Hewlett Packard or 8MB using an upgrade module available from Matrox Master Enhanced IDE controller on PCI bus Rear connectors mini DIN mouse mini DIN keyboard 25 parallel 9 serial two buffered 15 pin VGA 25 pin parallel connector Mode Centronics bidirectional EPP or ECP Parallel port 2C8h IRQ5 2D8h IRQ5 218h IRQ7 278h IRQ 7 378h IRQ 7 3C8h IRQ 7 3D8h IRQ7 or Disabled 9 pin serial connectors e Standard Two UART 16550 buffered serial ports both RS 232 C e Serial port A or B 238H IRQ3 2E8h IRQ 3 2F8h IRQ 3 228h IRQ4 338H IRO4 3E8h IRQ 4 3F8h IRQ 4 or Disabled 04 6 Technical Information Specifications Feature Description Disk drive shelves System board connectors Four internal mass storage shelves supporting one internal 3 5 inch hard disk drive hree front access devices a 3 5 inch drive a full height 5 25 inch drive and a 3 5 inch or 5 25 inch slim line drive f you want to install a second hard disk drive it can be installed internally in one of these shelves and the space on he front of the PC is bl
88. splay Computer Display Power Cord TC Manuals NOTE The operating system software drivers and HP utilities are preloaded on the hard disk Installation Tools WARNING 1 Setting Up Your PC Unpacking Your PC 2 Placethe PCona sturdy desk near to easily accessible power outlets with enough space for the keyboard mouse and any other accessories 9 Position the PC so that its rear connectors are easily accessible 4 Placethe display on top of the computer If you have a large display place it next to the computer No tools are required to set up your PC However if you plan to install a disk drive or an accessory board in your PC you will need a flat blade screwdriver For further information about installing accessories refer to chapter 3 How to Install Accessories In Your PC If you are in any doubt that you can lift the display safely do not try to move it without help Refer to the display s manual for information about the display 1 Setting Up Your PC Connecting the Mouse Keyboard and Display Connecting the Mouse Keyboard and Display 1 Connect the mouse keyboard and display to the back of the computer The connectors are shaped to go in one way only 2 Tighten the display cable attachment screws o o Oo O O0 00 o oO oo o6 oo ery o o o 0 oC o 2299 O 020202009 o 000
89. t defects in materials and workmanship for a period of three years from receipt by the original end user purchaser The three year warranty includes on site service during the first year of use and return service provided by an HP Service Center or a participating Authorized HP Personal Computer Dealer Repair Center during the second and third years of use If HP receives notice of above defined defects during the warranty period HP will either at its option repair or replace products which prove to be defective Should HP be unable to repair or replace the product within a reasonable amount of time the customer s alternate exclusive remedy shall be a refund of the purchase price upon return of the product Limitation of Warranty The above warranty shall not apply to defects resulting from misuse unauthorized modification operation or orage outside the environmental specifications for the product in transit damage improper maintenance or defects resulting from use of non HP software accessories media supplies consumables or such items not designed for use with the product HP makes no other express warranty whether written oral with respect to this product Any implied warranty of merchantability or fitness is limited to the three year duration of this written warranty Some states or provinces do not allow limitations on how long an implied warranty lasts so the above limitation or exclusion may not apply to yo
90. t or altered files data or programs For on site service the customer must provide access to the product adequate working space and facilities within a reasonable distance of the product access to and use of all information and facilities determined necessary by HP to service the product and operating supplies and consumables such as the customer would use during normal operation When service is being performed on site a representative of the customer must be present at all times The customer must state if the product is being used in an environment which poses a potential health hazard to repair personnel HP or the servicing dealer may require that the product be maintained by customer personnel under direct HP or dealer supervision Obtaining Return Warranty Service When return warranty service applies the product must be returned to a service facility designated by HP Customer must enclose a copy of a document proving date of purchase The customer shall prepay shipping charges and shall pay all duty and taxes for products returned to HP for warranty service HP shall pay for return of products to the customer except for products returned to the customer from another country HP Software Product License Agreement and Software amp Product Limited Warranty The HP Software Product License Agreement and Product Limited Warranty shall govern all Software which is provided to you the Customer as part of the HP computer product
91. t used for serial port here are for a PC with a R04 free if not used for serial port basic configuration The R05 free if not used for parallel port resources used by your PC RO6 flexible disk drive controller may vary depending upon R07 free if not used for parallel port which accessory boards R08 real time clock are bundled with the PC ROS available for PCI devices if not used by ISA board For information on current R010 available for PCI devices if not used by ISA board use of IRQs DMAs and 1 0 RQ11 available for PCI devices if not used by ISA board addresses by your PC type IRQ12 mouse MSD at the MS DOS R013 processor prompt Windows 3 11 or 18014 integrated IDE hard disk drive controller use the Device Manager R015 free if not used by second IDE controller Windows 95 87 6 Technical Information Specifications DMAs used by PC DMA 0 Tee DMA 1 free if not used for parallel port in Setup DMA 2 flexible disk drive controller DMA 3 ree if not used for parallel port in Setup DMA 4 used to cascade DMA channels 0 3 DMA 5 free DMA 6 free DMA 7 free 1 0 Addresses used by PC 170h 177h 376h IDE secondary channel 1FOh 2 8h 2E8h 2F8h 370h 378h 3BOh 3E8h 3F h 3F8h 496h 678h 778h 1F7h 3F6h IDE primary channel 27Fh parallel port 2EFh serial port 2FFh serial port 3 1h integrated 1 0 controller 37Fh parallel port 3DFh integrated video graphics controller 3EFh s
92. t your desktop system maintains its reliability and to keep you up to date with the latest developments HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and support options which are listed below e HP Authorized Reseller e HP SupportPack HP Support Assistant CD ROM e HP Information Services Service HP Forum on CompuServe HP Forum on America Online US only HP BBS Library Internet FTP Library Service HP Access World Wide Web Site HP FIRST Faxback Audio Tips US only HP Drivers BIOS diskettes HP Support Services Technical phone support Lifeline phone support Network phone in support Means of Access Modem Modem Modem FTP access to the Internet World Wide Web Access Phone and Fax Phone Delivered by mail NOTE When calling any of the international telephone numbers listed in this chapter replace the with your international telephone access code 7 Hewlett Packard Support and Information Services Your HP Authorized Reseller Your HP Authorized Reseller HP Authorized Resellers have been trained on HP Vectra equipment and are familiar with its configuration and environment Authorized Resellers can also answer questions regarding non HP hardware software and systems as well as answer queries about usage not intended for or not commonly used with the HP Vectra Authorized HP Resellers can also offer consulting services tailored to y
93. tandard per incident travel and labor charges Oncsite service for this product is restricted or unavailable in certain locations In HP Excluded Travel Areas areas where geographical obstacles undeveloped roads or unsuitable public transportation prohibit routine travel service is provided on a negotiated basis at extra charge Response time for HP on site service in an HP Service Travel Area is normally next business day excluding HP holidays for HP Travel Zones 1 3 generally 100 miles or 160 Km from the HP office Response time is second business day for Zones 4 and 5 200 miles 320 Km third business day for Zone 6 300 miles 480 Km and negotiated beyond Zone 6 Worldwide Customer Support Travel information is available from any HP Sales and Service Office Travel restrictions and response time for dealer or distributor service are defined by the participating dealer or distributor Service contracts which provide after hour or weekend coverage faster response time or service in an Excluded Travel Area are often available from HP an authorized dealer or authorized distributor at additional charge Customer Responsibilities The customer may be required to run HP supplied diagnostic programs before an on site visit or replacement part will be dispatched The customer is responsible for the security of its proprietary and confidential information and for maintaining a procedure external to the products for reconstruction of los
94. tches Switch Switch function 1 4 Processor speed see table on next page 5 Password open enabled closed disabled clear passwords 6 CMOS open normal closed clear CMOS 7 Processor speed see table on next page 8 Secure mode selection open normal closed Super secure mode no BIOS flashing and no Setup changes allowed 9 Keyboard power on open disabled closed enabled 10 Not used 95 6 Technical Information System Board Connectors and Switches The settings for different processors at different speeds are a combination of the settings of switches 1 2 3 4 and 7 Pentium processor Switch Switch 2 Switch Switch 4 Switch 7 CPU Frequency 75 MHz Closed Closed Open Open Open CPU bus Frequency 50 MHz PCI Frequency 25 MHz AT Frequency 8 33 MHz CPU Frequency 90 MHz Closed Open Open Open Closed CPU bus Frequency 60 MHz PCI Frequency 30 MHz AT Frequency 7 5 MHz CPU Frequency 100 MHz Open Closed Open Open Closed CPU bus Frequency 66 MHz PCI Frequency 33 MHz AT Frequency 8 25 MHz CPU Frequency 120 MHz Closed Open Closed Open Closed CPU bus Frequency 60 MHz PCI Frequency 30 MHz AT Frequency 7 5 MHz CPU Frequency 133 MHz Open Closed Closed Open Closed CPU bus Frequency 66 MHz PCI Frequency 33 MHz AT Frequency 8 25 MHz The following processor speeds have been announced by Intel Pentium pro
95. the Setup anaana annarra 52 Understanding the SETUP 55 Setting Passwords cc ccc teen ees 61 Setting Passwords 0 ccc ee eee eens 62 After Installing an IDE Drive eee eee 64 Troubleshooting Your PC Solving 66 If Your PC Does Not 67 If Your Display is Blank and There Are No Error Messages 67 If you are Unable to Change any Values in 68 If a POST Error Message is Displayed 68 To Clear the CMOS Memory 000 eee nes 68 Power On Self Test Errors that May Prevent Your PC From Starting 69 If Your PC Has a Hardware Problem 71 If Your Display Does Not 000 0c eee 71 If Your Display is Blurred or Unreadable 71 If Your Keyboard or Mouse Does Not 73 If Your Printer Does Not Work 0 0 000 000 ccc eens 73 If the Flexible Disk Drive Does Not Work 74 If the Hard Disk Does Not Work n annaa anaana cee 75 If the Hard Disk Activity Light Does Not Work 75 If the CD ROM Drive Does Not Work 0 0 0 00000 cee eens 75 If an Accessory Board Does Not 76 If Your PC
96. the video memory to 4 MB order HP 2 MB WRAM upgrade D3557A increase the video memory to 8 MB you need to install a 6 MB video memory upgrade which is not available from HP You can obtain the 6 MB video memory upgrade Matrox MGA Mil M06 from your HP Reseller To Installa Pair of Video 1 Disconnect the power supply cord Memory Modules on the System Board Remove the computer s cover and power supply 3 Align the video memory module directly over the socket taking care to align the dot on the module with the dot on the socket as illustrated in the diagram Firmly press the memory module completely into the connector Video memory modules must be installed in pairs 4 Install any other accessories before replacing the cover and power supply Reconnect all cables and power cords 28 3 How to Install Accessories In Your PC Installing Memory If you need to use a special video driver for your application you may be asked to insert a diskette containing the driver in drive A In this case insert the video drivers diskette you created with the Master Disk Creation utility Alternatively type C MASTERS VIDDRV DISKWIN for Windows applications or type C MASTERS VIDDRV DISKDOS for DOS applications and press WARNING Static electricity can damage electronic components Turn all equipment off Don t let your clothes touch the accessory Handle the accessory as little as possible and with care Installing
97. tlepool Cleveland 7525 2YP United Kingdom Australia Asia Pacific Phone 61 2 565 6099 Monday Friday 8 30 a m 5 30 p m Australian Eastern Time Phone 65 740 4477 Monday Friday 8 30 a m 5 30 p m Singapore Time Fax 61 2 519 5631 Fax 65 740 4499 Mail Fulfill Plus Pty Ltd Private Bag 75 Alexandria NSW Australia 2015 Mail Fulfill Plus Pte Ltd No 51 Ubi Ave 3 Singapore 1440 To identify a specific BIOS driver or utility for your PC please follow the steps listed below prior to placing your order e Contact your authorized HP reseller for assistance in selecting the appropriate driver e Ifyour reseller is unable to help you call HP FIRST for the most up to date list of drivers NOTE 7 Hewlett Packard Support and Information Services HP Support Services HP Support Services Hewlett Packard provides a three year hardware warranty which includes on site service during the first year after purchase and a return service during the second and third years after purchase This warranty coverage will apply from the nearest HP or HP authorized service outlet HP telephone support for your Vectra PC is available during the first year of your hardware warranty This service will also provide technical assistance with the basic configuration and setup of your Vectra PC and for the pre loaded operating system Lifeline Telephone support is availab
98. u l his warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitation of Liability and Remedies he remedies provided above the customer s sole and exclusive remedies In no event shall HP be liable for any direct indirect special incidental or consequential damages whether based on warranty contract tort or any other legal theory The foregoing limitation of liability shall not apply in the event that HP product sold hereunder is determined by a court of competent jurisdiction to be defective and to have directly caused bodily injury death or property damage provided that in no event shall HP s liability for property damage exceed the greater of 50 000 or the purchase price of the specific product that caused such damage Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages including lost profit so the above limitation or exclusion may not apply to you Obtaining On Site Warranty Service To obtain on site warranty service the customer must contact an HP Sales and Service Office in the US call the HP Customer Support Center at 303 635 1000 or a participating Authorized HP Personal Computer Dealer Repair Center and arrange for on site repair of the product The customer must be prepared to supply proof of the purchase date This warranty is extended wo
99. vailable Shadow Cache ISA Option Enabled Enables shadowing and caching for ISA Non PnP Option ROMs ROMs for region X Y in order to improve performance Note that some Option ROMs cannot be shadowed Hard Disk Drives gt Hard disk drive 0 540 MB Configure IDE drive 0 It is not recommended to connect a gt Hard disk drive 1 xxxx MB xxx MB CD ROM on a channel which already has an IDE hard disk gt Hard disk drive 2 xxxx MB xxx MB drive amp Sub menu items for each of these fields are given gt Hard disk drive 3 xxxx MB xx MB below On board Bus IDE adapters in this table Translation method Extended Select Standard only if you are running a UNIX Operating System On board Bus IDE adapters Both Enable or disable the on board IDE adapters Primary enables only the HDD data cable marked HDD next to the system board attachment Both enables the HDD data cable and the CD ROM data cable marked CD ROM next to the system board attachment Autotype fixed disk Automatically attempts to detect and identify the IDE drive when you press the Enter key Type User 540 MB Select Auto for automatic hard disk drive detection To initiate automatic hard disk detection press the Enter key at the Autotype fixed disk item User allows you to edit all the detected parameters Select CD if drive is an IDE CD ROM and None if there is no drive Cylinders 944 Sets the number of hard disk drive cylinders He
100. via World Wide Web 105 ordering by mail 107 C cables keyboard 4 CD ROM drive installing 36 CD ROM drive does not work 75 Changing the battery 80 CMOS clearing 68 CompuServe free introductory membership 103 HP forum 103 Configuring security features 61 Configuring accessory boards Windows 95 32 connecting display 4 keyboard 4 power cords 6 connectors printer 5 cover removing 22 replacing 23 Creating master diskettes 15 creating master diskettes 9 D DDC compliant 30 Desktop Management Interface 17 disconnecting from power 6 Discover Your HP Vectra 15 Diskettes creating master 15 display connecting 4 screen brightness 9 display screen contrast 9 DMA Channels used by the PC 87 DMI 17 drivers obtaining via FTP 105 obtaining via HP BBS 105 obtaining via World Wide Web 105 ordering by mail 107 E Environmental Protection Agency 16 Energy Star program 16 error message 68 Errors Power On Self Test 69 F flexible disk drive installing 36 installing 1 inch high 44 problems 74 FTP access to HP 105 G glossary 115 H hard disk problems 75 Hewlett Packard BBS library 105 FTP access 105 information services 103 marketing headquarters 113 product take back program 97 support and information services 99 World Wide Web access 105 HP Forum on America Online 104 on CompuServe 103 HP SETUP program starting 52 understanding 55 HP User Tool
101. wo configuration switches on the video adapter board Normally the settings for these switches do not need to be changed both are set to OFF However if you need to upgrade the VGA BIOS you will need to set switch 1 to ON temporarily to enable the upgrade to be performed Setting switch 2 to ON enables you to work in dual screen mode To work in dual screen mode you will either need to use a VGA in another slot or another Matrox video adapter board for output to second monitor Contact your HP representative for further information about upgrading the VGA BIOS 30 NOTE Windows 3 1 3 How to Install Accessories In Your PC Installing Accessory Boards Installing Accessory Boards The PC has four accessory board slots e Slot 1 the top slot can be used for a 32 bit PCI board e Slot 2 can be used for either a 32 bit PCI or a full length 16 bit ISA board Slot 3 can be used for full length 16 bit ISA boards e Slot 4 the bottom slot can be used for half length 16 bit ISA boards Configuring Accessory Boards with Plug and Play Windows 3 11 Plug and Play is an industry standard for automatically configuring your PC s hardware resources and the accessory boards installed in it Your PC has configurable support for Plug and Play in the BIOS All PCI accessory boards are Plug and Play although not all ISA boards are Check the accessory board s documentation if you are unsure When you start your PC the Plug and Pla
102. y BIOS automatically detects which hardware resources IRQs DMAs memory ranges and I O addresses are used by the system based components Configuring non Plug and Play ISA Accessory Boards If you wish to install an ISA accessory board which is not Plug and Play for example a Legacy board before you do so you must start the ICU program to declare the resources used by the board To run the ICU Choose the Plug and Play facility in the Windows Program Manager Click on the ICU icon to launch the ISA Configuration Utility and configure system resources for the accessory board Windows 95 and Plug and Play 3 How to Install Accessories In Your PC Installing Accessory Boards The ICU is preloaded with configuration details for many non Plug and Play accessory boards If your accessory board is not listed by the ICU there are two ways you can configure the accessory board 1 Some non Plug and Play accessory boards are supplied with a configuration file which can be used by the ICU to determine which resources are required by the board When prompted by the ICU insert the diskette containing the configuration file 2 Ifthere is no configuration file for your accessory board you will need to enter the configuration details manually when prompted by the ICU Refer to the documentation supplied with the accessory board for information about the resources the board requires It is not necessary to use the ICU with Windows 95 as it ha

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