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HP 4500 D User's Manual
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1. 5 Close the rear door 6 If the duplex printing accessory is installed inspect the duplexing area and remove all jammed or torn media 7 Close the rear duplex cover The printer will warm up and return to the READY state EN Clearing Jams 31 Clearing Jams in the Front Duplex Drawer 1 Pull out the duplex drawer and place it on a flat surface 2 Remove jammed media from the duplex drawer 1 3 Rotate the thumbwheel 2 to eject jammed media Be sure to remove any torn pieces of media 4 Inspect inside the printer 3 and remove jammed media Be sure to remove any torn pieces of media 5 Close the duplex drawer The printer will return to the READY state after it recalibrates Note If the jam occurred in the rear section of the duplexing area see the previous section for instructions on clearing jams inthe rear door area 32 Chapter 3 EN If the Printer Continues to Jam EN Verify that media is correctly loaded in the input trays and that all length and width guides are correctly set Try turning over the stack of media in the tray Do not print on torn worn or irregular media Do not print on previously printed media Verify that the media you are using is supported by the printer See the media use specifications section earlier in this guide Verify that the input tray is configured for the type of media loaded When Tray 1 is in TRAY 1 CASSETTE mode verify that the tray is confi
2. 120 g m 80 lb text Limit of 200 sheets Tray 3 Paper 60 to 105 g m 500 sheets of optional A4 Letter 16 to 28 Ib 75 g m 20 Ib Legal Executive JIS B5 Custom B5 ISO Transparencies 0 13 mm thick 5 mil Limit of 50 Glossy Paper 120 g m 80 lb text Limit of 500 sheets Duplex Paper 60 to 105 g m Printing A4 Letter 17 to 28 lb Accessory Legal optional Executive JIS B5 EN Loading Media 11 Configuring Input Trays The default setting for Tray 1 is TRAY 1 FIRST In this mode if media is loaded in Tray 1 and no other tray is specified media will be pulled from Tray 1 regardless of the type or size of media loaded in the tray Configuring input trays by specifying the size and type of media in each tray allows you to set up print jobs based on available media Note Tray 1 can only be configured for size and type if it is set as TRAY 1 CASSETTE in the Paper Handling Menu of the printer control panel 12 Chapter 2 EN Configuring Tray 1 as a Cassette Tray 1 does not have media size sensors To specify printing by size from Tray 1 you need to configure the tray for media size To configure Tray 1 as a Cassette Press MENU until PAPER HANDLING MENU displays Press ITEM until TRAY 1 MODE displays Press VALUE until CASSETTE displays Press SELECT to save the setting Press ITEM until TRAY 1 SIZE displays Press VALUE until the proper media size displays Press SELECT to save the setting Pre
3. panel messages indicate that the printer needs attention These conditions can cause the printer to stop printing or can cause degraded print quality For a complete list of messages see the online user guide or your network administrator Using the Printer Online Help System This printer features an online Help system that provides instructions for resolving most printer errors Certain control panel error messages alternate with instructions on accessing the online help system Whenever a appears in an error message or a message alternates with FOR HELP PRESS THE KEY press the ITEM key to navigate through a sequence of instructions Note To exit the online Help system press either GO or SELECT 2 Chapter 1 EN Common Control Panel Messages Control Panel Description Recommended Action Message CANCELING JOB The printer is in the No action required process of canceling a job CANNOT DUPLEX The printer cannot duplex Close the rear output bin If CHECK REAR BIN because the rear output the bin is closed verify that alternates with bin is open or the media is the media is supported by CANNOT DUPLEX not supported by the the Duplex Printing CHECK PAPER Duplex Printing Accessory Accessory CLOSE The top cover is open Close the top cover TOP COVER CLOSE X A printer door or drawer is Close the specified door or DOOR DRAWER not closed correctly drawer DENSITY SENSOR A density sensor Clean the densit
4. they hold the media firmly in place without bending it 7 Verify that media lays flat in the tray and that it fits under the metal tabs 4 8 Set the media size knob 5 located on the side of the tray to the size of media you loaded 9 Insert Tray 3 into the printer 10 Change your printer driver settings to recognize Tray 3 Note To configure Tray 3 for media type see the section earlier in this chapter on configuring input trays Note The paper path for Tray 3 passes through Tray 2 Verify that Tray 2 is closed before printing from Tray 3 Note Load prepunched paper with the holes as shown in the illustration For two sided printing load media with the front side facing up EN Loading Media 21 Printing on Special Media Use these guidelines when printing on special types of media Printing on Transparencies Use the following guidelines when printing on transparencies CAUTION To prevent transparencies bonding together always send them to the top output bin e Handle transparencies using the edges Oils from your fingers that are deposited on the transparency can cause print quality problems CAUTION Use only overhead transparencies that are recommended for use in this printer Hewlett Packard recommends using HP Color Transparencies with this printer HP products are designed together to work together 22 Chapter 2 EN Printing on Glossy Paper When printing on glossy paper select the glossy prin
5. 35 iv Contents EN Where to Look for More Information A variety of references are available for use with this printer Setting Up the Printer Cher Laser hr 4500 4500 N 4500 DN Printer Software Installation Guide Getting Started Guide Step by step instructions for setting up the printer HP JetDirect Print Server Software Installation Guide Step by step instructions for configuring the HP JetDirect print server Accompanies printers with HP JetDirect Print Server network card EN Where to Look for More Information V Using the Printer vi Contents Online User Guide Detailed information on using and troubleshooting the printer Available for installation on your computer from the CD ROM that came with the printer Quick Reference Guide Tips and quick information ina booklet to keep by the printer Online Help Files Information on printer options that are available from within printer drivers To view an online Help file access the online Help through the printer driver See your operating system for instructions on accessing printer drivers EN Printer Components Front View Top Output Bin Printer Control Panel Power Switch Standby Button Optional Duplex Printing Accessory Drawer Tray 3 Optional 500 Sheet Paper Feeder Tray 2 Middle Front Drawer Transfer Belt access Tray 1 M
6. O Braet Cor Laser Hr 4500 4500 N 4500 DN Printer Quick Reference Guide English Quick Reference Guide HP Color LaserJet 4500 4500 N 4500 DN Printer Copyright Hewlett Packard Company 1998 All Rights Reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Part number C4084 90919 First Edition 6 98 Hewlett Packard Company 11311 Chinden Boulevard Boise Idaho 83714 U S A Warranty The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with respect to this information HEWLETT PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Hewlett Packard shall not be liable for any direct indirect incidental consequential or other damage alleged in connection with the furnishing or use of this information Contents Where to Look for More Information V Printer Components vii Printer Supplies and Accessories ix 1 Using the Printer Control Panel Locating Printer Control Panel Features 1 Common Control Panel Messages 2 Using the Printer Online Help System 2 Printing a Menu Mapua waaa aka Naa na 8 P
7. ditional Number Information Network Connectivity Reference Materials Localized Font DIMMS x Contents J3110A J3111A J3112A J3113A C2946A 92215N 92215S 5010 6394 5021 0337 5967 0831 5062 4667 5062 4668 5062 4669 5062 4670 C4292A CAS C4293A CAS YS 90210 HP JetDirect 600N for Ethernet 10Base T RJ 45 HP JetDirect 600N for Ethernet 10Base T RJ 45 and 10Base 2 BNC and LocalTalk DIN 8 HP JetDirect 600N for Token Ring DB9 RJ 45 HP JetDirect 600N for Fast Ethernet 10 100 Base TX RJ 45 3 m 10 ft Parallel Cable IEEE 1284 compliant with a 25 pin DB Male to a IEEE 1284C Male C Connector LocalTalk Cable Kit DIN 8 printer cable for Macintosh computers HP LaserJet Printer Family Paper Specifications Guide PCL PJL Technical Reference Package HP JetDirect Print Server Software Installation Guide Greek Hebrew Cyrillic Arabic Traditional Chinese Simplified Chinese Japanese EN 1 Using the Printer Control Panel Locating Printer Control Panel Features Attention Indicator Light Menu Key Item Key Value Key Select Key Cancel Job Key Go Key Data Indicator Light O ON OO BR DY Ready Indicator Light Rocker keys EN Using the Printer Control Panel 1 Common Control Panel Messages The following printer control
8. gured for the size of media loaded Verify that input trays are not overfilled Avoid fanning media Fanning media causes static electricity which can lead to jams If the printer still continues to jam contact HP Customer Support or your authorized HP service provider See the appendix in this guide for customer support phone numbers Clearing Jams 33 34 Chapter 3 EN service and Support Information Customer Support Options Worldwide In addition to the phone numbers listed below the warranty and support chapter of the online user guide contains worldwide sales and service addresses and phone numbers Customer Support and Repair Assistance for the U S and Canada Refer to the warranty and support chapter in the online user guide for additional product repair information EN Call 1 208 323 2551 Monday through Friday from 6 am to 10 pm Saturday 9 am to 4 pm Mountain Time free of charge during the warranty period However your standard long distance phone charges still apply Have your system nearby and your serial number ready when calling If you know your printer needs repair call 1 800 243 9816 to locate your nearest HP authorized service provider or call 1 208 223 2551 for HP centralized service dispatch Post warranty telephone assistance is available to answer your product questions Call 1 900 555 1500 2 50 per minute U S only or call 1 800 999 1148 25 per call Visa or Maste
9. his message on clearing jams Fora alternates with a message detailed list of types of jams indicating where to see the online user guide access the jam 41 3 UNEXPECTED The media size loaded in Either load the media size PAPER SIZE a tray is different than that the tray is configured for alternates with what the tray is configured or reconfigure the tray to the CHECK PAPER for media size you are loading IN TRAY X 41 5 UNEXPECTED The tray is not configured Either load the media type PAPER TYPE for the type of media that the tray is configured for alternates with loaded in the tray or reconfigure the tray to the CHECK PAPER media type you are loading IN TRAY X 49 ERROR XXXX A critical firmware error From your computer cancel CYCLE POWER has occurred the print job Turn the printer off and then on and resend the print job If the error persists call for service 50 X FUSER ERROR A fuser error has Turn the printer off and then occurred on to clear the error If the problem persists call for service 6 Chapter 1 EN Common Control Panel Messages Continued Control Panel Description Recommended Action Message 53 XY ZZ PRINTER A printer memory error Turn the printer off and then ERROR has occurred The DIMM on to clear the error If this in the slot indicated by Y does not clear the error may be incorrectly verify that the DIMM in the installed or defective slot indicated is installed correctly and is n
10. in use 1 Remove Tray 2 from the printer and place it on a flat surface Set the rear media length guide by squeezing the guide adjustment latch 1 and sliding the back of the tray to the length of media you are loading Slide the media width guides all the way open by squeezing the release latch 2 Load media with the side to be printed on facing down 3 Slide the media width guides in until they hold the media firmly in place without bending it Verify that media lays flat in the tray and that it fits under the metal tabs 4 18 Chapter 2 EN Note Note EN 7 Insert Tray 2 into the printer To configure Tray 2 for media type see the section earlier in this chapter on configuring input trays Load prepunched paper with the holes as shown in the illustration For two sided printing load media with the front side facing up Loading Media 19 Loading Optional Tray 3 Note Your printer driver must be set up to recognize Tray 3 See the printer driver s online help for instructions 1 Remove Tray 3 from the printer and place it on a flat surface Set the rear media length guide by squeezing the release latch 1 and sliding the guide to the length of media you are loading For special size media flip up the special media length guide 2 Slide the media width guides 3 all the way open Load the tray with up to 500 sheets facing down 20 Chapter 2 EN 6 Slide the media width guides in until
11. inkled nicked or otherwise damaged Verify that the envelopes adhesive material can tolerate the printer s fusing temperature of 190 C 374 F for 0 1 second EN Loading Media 25 Printing a Different First Page Use the following procedures to print the first page of a document on a different media type than the rest of the document pages such as a letter with the first page printed on letterhead paper 1 From your application specify a tray for the first page letterhead and another tray for the remaining pages 2 Load the letterhead into the tray that you specified in step 1 3 Load the paper for the remaining pages of the document into the tray you specified for remaining pages in step 1 Note You may select the first and remaining pages by type of media Use the printer control panel to set the types of media that are loaded in the trays 26 Chapter 2 EN Clearing Jams Tips for Clearing Jams Remove all portions of jammed media to avoid repeated jams e After removing media that has jammed inspect other areas of the printer to verify that all media has been removed e Reassemble all pieces of torn media to confirm that you have removed the entire sheet EN Clearing Jams 27 Clearing Jams in the Tray 2 Area Pull out Tray 2 and place it on a flat surface 2 Inspect the pickup rollers 1 and remove jammed media Be sure to remove any torn pieces of media 3 Inspect inside the printe
12. inted facing the printer and top edge down into the printer 3 Slide the media in until it sits squarely in the bottom of the tray 3 Slide the media width guides in so that they hold the media firmly in place without bending it Note Load prepunched paper as shown in the illustration For two sided printing load media with the front side facing away from the printer To configure Tray 1 for media type and size see the section earlier in this chapter on configuring input trays 16 Chapter 2 EN Loading Envelopes into Tray 1 For printing envelopes Hewlett Packard recommends that Tray 1 be configured in the printer control panel as a cassette See the section earlier in this chapter on configuring input trays When the tray is configured as a cassette you can specify envelope size WARNING Envelopes can only be printed from Tray 1 This tray holds up to 10 envelopes 1 Slide the media width guides 1 all the way open and pull up the tray extension 2 2 Load up to 10 envelopes as shown in the illustration 3 into Tray 1 The envelopes should sit squarely in the bottom of the tray 3 Slide the media width guides in until they hold the envelopes firmly in place without bending them Note For more information see the section later in this chapter on printing envelopes EN Loading Media 17 Loading Tray 2 CAUTION To avoid jams do not overfill input trays and never remove trays while they are
13. ot defective If the problem persists call for service 54 X PRINTER A printer error has Turn the printer off and then ERROR occurred on to clear the error If the problem persists call for service 79 SERVICE XXXX A hardware error has Turn the printer off and then PRINTER ERROR occurred XXXX indicates on to clear the error If the the type of error problem persists call for service 8X SERVICE XXXX A critical EIO failure has Turn the printer off and then ElO ERROR occurred XXXX indicates on to clear the error If the the type of error problem persists call for service EN Using the Printer Control Panel 7 Printing a Menu Map A menu map can help you navigate through printer control panel menus To print a menu map 1 On the printer control panel press MENU until INFORMATION MENU displays 2 Press ITEM until PRINT MENU MAP displays 3 Press SELECT to print the menu map The printer will return to the READY state Printing a Printer Configuration Page Configuration pages help you verify printer configuration and are useful in troubleshooting printer problems To print a printer configuration page 1 On the printer control panel press MENU until INFORMATION MENU displays 2 Press ITEM until PRINT CONFIGURATION displays 3 Press SELECT to print the configuration page The printer will return to the READY state 8 Chapter 1 EN Loading Media Media Handling The following illustration show
14. r 2 and remove all jammed or torn media 4 Close Tray 2 28 Chapter 3 EN Clearing Jams in the Optional Tray 3 Area 1 Pull out Tray 3 and place it on a flat surface 2 Inspect the pickup rollers 1 and remove jammed media Be sure to remove any torn pieces of media 3 Inspect inside the printer 2 and remove all jammed or torn media 4 Close Tray 3 EN Clearing Jams 29 Clearing Jams in the Middle Front Drawer Area 1 Pull open the middle front drawer 1 to access jammed media CAUTION When removing the transfer belt assembly do not touch the belt material 2 Remove the transfer belt assembly by lifting up on its handles 2 3 Inspect inside the drawer area and remove jammed media Be sure to remove any torn pieces of media 4 Reinstall the transfer belt 5 Close the drawer The printer will return to the READY state after it recalibrates 30 Chapter 3 EN Clearing Jams in the Rear Doors Area WARNING Do not touch the fuser it is hot The fuser s operating temperature is 190 C 374 F Wait 30 minutes to allow the fuser to cool down before working in this area 1 If the duplex printing accessory is installed open the rear duplex cover 1 2 Open the upper rear door 2 3 Inspect the upper paper path area 3 inside the rear door and remove all jammed or torn media 4 Inspect the fuser area 4 for jammed media
15. rCard U S and Canada Monday through Friday from 7 am to 6 pm and Saturday from 9 am to 3 pm Mountain Time Charges begin only when you connect with a support technician Prices subject to change Service and Support Information 35 European Customer Support Center Language and In Country Options Available Open Monday Friday 8 30 18 00 CET HP provides a free telephone support service during the warranty period By calling a telephone number listed below you will be connected to a responsive team waiting to help you If you require support after your warranty has expired you can receive support for a fee through the same telephone number The fee is charged on a per incident basis When calling HP have the following information ready product name and serial number date of purchase and description of the problem English Ireland 353 1 662 5525 U K 44 171 512 5202 International 44 171 512 5202 Dutch Belgium 32 2 626 8806 Netherlands 31 20 606 8751 French France 33 01 43 62 3434 Belgium 32 2 626 8807 Switzerland 41 84 880 1111 German Germany 49 180 525 8143 Austria 43 1 0660 6386 Norwegian Norway 47 2211 6299 Danish Denmark 45 3929 4099 Finnish Finland 358 9 0203 47288 Swedish Sweden 46 8 619 2170 Italian Italy 39 2 264 10350 Spanish Spain 34 90 232 1123 Portuguese Portugal 351 1 441 7199 36 Appendix A EN In Country Region S
16. rinting a Printer Configuration Page 8 2 Loading Media Media Handling 9 Media Use Specifications 10 Configuring Input Trays 12 Configuring Tray 1 as a Cassette 13 Configuring Trays 2 and 3 by Media Type 14 Loading Media into Tray 1 16 Loading Envelopes into Tray 1 17 LOANO Tray 2 5 2 aes tan Gre E oe re os 18 Loading Optional Tray 3 20 Printing on Special Media 22 Printing on Transparencies 22 Printing on Glossy Paper 23 Printing Labels e comicidad send 24 Printing Envelopes 25 Printing a Different First Page 26 Contents iii 3 Clearing Jams Tips for Clearing Jams 27 Clearing Jams in the Tray 2 Area 28 Clearing Jams in the Optional Tray 3 Area 29 Clearing Jams in the Middle Front Drawer Area 30 Clearing Jams in the Rear Doors Area 31 Clearing Jams in the Front Duplex Drawer 32 If the Printer Continues to Jam 33 A Service and Support Information Customer Support Options Worldwide
17. s the locations of the input trays and the optional duplex printing accessory Tray 1 150 sheets of standard paper Tray 2 250 sheets of standard paper Optional Duplex Printing Accessory Tray 3 Optional 500 Sheet Paper Feeder Pb O N EN Loading Media 9 Media Use Specifications The following table provides an overview of supported media Note Hewlett Packard recommends using HP products with the printer HP products are designed together to work together Supported Media Tray Supported Media Media Capacity Specifications 150 sheets of 75 g m 20 Ib Paper A4 Letter Legal Executive JIS B5 A5 Custom Transparencies Glossy Paper Envelopes Tray 1 only Com10 Monarch C5 DL B5 JIS 10 Chapter 2 60 to 159 g m 16 to 42 Ib Do not overfill Minimum size 76 x 127 mm 3 x 5 in Maximum size 216 x 356 mm 8 5 x 14 in 0 13 mm thick 5 mil Limit of 50 120 g m 80 Ib text Limit of 50 sheets E 5 EN Supported Media Continued Tray Supported Media Media Capacity Specifications o Labels Tray 1 only Limit of 50 Cardstock Maximum weight Maximum stack Tray 1 only 176 g m 47 Ib height of 12 mm Maximum size 0 47 in 200 mm x 148 mm 7 8 x 5 8 in Tray 2 Paper 60 to 105 g m 250 sheets of A4 Letter 16 to 28 Ib 75 g m 20 Ib Legal Executive JIS B5 A5 Custom B5 ISO Transparencies 0 13 mm thick 5 mil Limit of 50 Glossy Paper
18. ss TO CHANGE TONER K Black SELECT to enter the Toner Replacement menu 4 Chapter 1 EN Common Control Panel Messages Continued Control Panel Description Recommended Action Message TONER CMYK OUT The printer is out of the Replace the specified toner alternates with specified color of toner cartridge see the PRESS SELECT C Cyan M Magenta installation guide included TO CHANGE TONER Y Yellow K Black with the toner cartridge The printer will stop printing if configured as TONER OUT STOP in the control panel TRANSFER KIT LOW The transfer kit is near the The transfer kit could be REPLACE KIT end of its expected life replaced Then reset the message using the Resets menu TRAY X LOAD The specified media type Load the proper size or type TYPE SIZE and size needs to be of media into the specified loaded into the requested tray and press GO to return input tray the printer to the READY state TRAY X OPEN Tray 2 or 3 is open Close the specified tray TRAY X TYPE The size or type of media Configure the media size or MEDIA TYPE loaded in the specified type for the specified tray or tray needs to be verified See the chapter in this guide TRAY X SIZE on configuring trays MEDIA SIZE EN Using the Printer Control Panel 5 Common Control Panel Messages Continued Control Panel Description Recommended Action Message 13 XX PAPER JAM A paper jam has See the chapter in this guide occurred T
19. ss ITEM until TRAY 1 TYPE displays Press VALUE until the proper media type displays 10 Press SELECT to save the setting 11 Press Go to return the printer to the READY state O ON Oa FW N EN Loading Media 13 Configuring Trays 2 and 3 by Media Type Trays 2 and 3 are cassette style trays and can be specified by media size and type through your software application or printer driver Once the trays are configured follow the procedures below for specifying media by type Note Although Tray 2 has an internal media size sensor and does not need to be configured for media size through the printer control panel the media size knob on the side of Tray 3 must be set to the correct media size 14 Chapter 2 EN To configure Trays 2 and 3 by media type Press MENU until PAPER HANDLING MENU displays 2 Press ITEM until the tray that you want to configure displays 3 Press VALUE until the proper media type displays 4 Press SELECT to save the setting 5 Press Go to return the printer to the READY state Note For more information see the sections later in this chapter on loading Trays 2 and 3 EN Loading Media 15 Loading Media into Tray 1 CAUTION To avoid jams never add or remove media during printing Note Print envelopes and cardstock only from Tray 1 1 Slide the media width guides 1 all the way open and pull up the tray extension 2 2 Load media into the tray with the side to be pr
20. t setting in the printer driver You can also use the printer control panel to specify a tray for glossy media type Paper pulled from that tray would then print in glossy mode See the section earlier in this chapter on Configuring Input Trays CAUTION EN Use only glossy paper that is recommended for use in this printer Loading Media 23 2 Printing Labels Note 24 Hewlett Packard recommends configuring Tray 1 as acassette and setting the tray s media type to LABELS in the control panel See the section earlier in this chapter on configuring input trays e Verify that the labels adhesive material can tolerate the printer s fusing temperature of 190 C 374 F for 0 1 second e Verify that there is no exposed adhesive between the labels Exposed areas can cause labels to peel off during printing which can cause printer jams Do not re feed a sheet of labels e Verify that labels lie flat Do not use labels that are wrinkled bubbled or otherwise damaged Chapter 2 EN Printing Envelopes Envelopes can only be printed from Tray 1 For information on loading envelopes see the section on loading envelopes into Tray 1 Adhering to the following guidelines will help ensure successful printing and help prevent printer jams The weight rating of envelopes should not exceed 90 g m 24 1b Envelopes should be flat Envelopes with windows or clasps may not be used Envelopes must not be wr
21. ulti purpose Tray O ON OA fF WN Upper Front Drawer Imaging Drum access 10 Top Cover Door Release Button 11 Top Cover Door Toner Cartridge access EN Printer Components vii Rear View Rear Door Fuser access Rear Output Bin Door Optional Duplex Printing Accessory Cover Optional Duplex Printing Accessory Power Receptacle Printer Power Receptacle EIO Slots O oa fF N viii Contents EN Printer Supplies and Accessories You can improve the performance of your printer by using HP products and accessories To order printer accessory products call Hewlett Packard s Direct Marketing Division Printer Supplies and Accessories Accessory Product Description Additional Number Information Memory DIMMs C4140A This printer uses C4141A dual inline C4142A memory modules DIMMs C4143A exclusively C4144A 500 Sheet Paper C4082A Optional 500 sheet Feeder paper input tray Duplex Printing C4083A Optional two sided Accessory printing accessory Printer Cabinet C4235A HP Color LaserJet 4500 Printer Cabinet Toner Supplies C4191A Black K C4192A Cyan C C4193A Magenta M C4194A Yellow Y Consumable C4195A Drum Kit Items C4196A Transfer Kit C4197A Fuser Kit 110V C4198A Fuser Kit 220V C2934A HP Transparency Film letter C2936A HP Transparency Film A4 EN Printer Supplies and Accessories ix Printer Supplies and Accessories Continued Accessory Product Description Ad
22. upport Numbers If you require support after your warranty has expired or additional product repair services or if your country region is not listed below refer to the Worldwide Sales and Service Offices section in the online user guide Argentina Australia Brazil Canada China Chile Czech Republic Greece Hong Kong Hungary India Indonesia Korea Korea outside Seoul Japan Malaysia Mexico Mexico City Mexico outside Mexico City New Zealand Philippines Poland Portugal Russia Singapore Taiwan Thailand Turkey EN 787 8080 61 3 272 8000 022 829 6612 1 208 323 2551 86 10 65053888 5959 800 360999 420 2 471 7321 30 1 689 6411 852 800 96 7729 343 0310 1 11 682 6035 11 682 6069 21 350 3408 2 3270 0700 080 999 0700 3 3335 8333 60 3 295 2566 01 800 22147 01 800 90529 64 9 356 6640 63 2 894 1451 48 22 37 5065 351 1 301 7330 1 65 272 5300 886 02 717 0055 66 0 2 661 4011 90 1 224 5925 l 7 95 923 5001 Service and Support Information 37 38 Appendix A EN G HEWLETT PACKARD Copyright 1998 Hewlett Packard Co Printed in USA Manual Part No C4084 90919 C4084 90919 Printed on at least 50 Total Recycled Fiber with at least 10 Post Consumer Paper
23. y sensor OUT OF RANGE out of range error was For cleaning instructions alternates with detected see the label located inside CLEAN DENSITY the top front drawer If the SENSOR problem persists call for service DRUM LIFE LOW The imaging drum is near The drum kit could be REPLACE DRUM KIT the end of its expected replaced life EN Using the Printer Control Panel 3 Common Control Panel Messages Continued Control Panel Description Recommended Action Message FUSER LIFE LOW The fuser is near the end The fuser kit could be REPLACE KIT of its expected life replaced MEMORY FULL There was not enough Try printing simplified pages STORED DATA LOST memory to continue If this does not resolve the printing problem add printer memory MEMORY SHORTAGE The printer ran out of free Try printing simplified pages JOB CLEARED memory The remainder If this does not resolve the of the job was canceled problem add printer memory OFFLINE The printer is offline and Press GO to return the no error messages are printer to the REALY state pending PRINTER LANGUAGE A request was made for a Resend the print job using NOT AVAILABLE printer language that does either the PostScript not exist The job was Emulation or PCL language canceled TONER CMYK LOW _ The specified toner Press GO to resume alternates with cartridge is low C Cyan printing without changing PRESS SELECT M Magenta Y Yellow the cartridge Pre
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