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HP 4320t Maintenance and Service Guide

1. 13 Remove the backlight cover 14 Turn the display panel right side up Display 95 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down A WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel 96 Chapter8 Recycling 18 Remove the backlight from the backlight frame 19 20 21 22 Disconnect the display panel cable 1 from the LCD panel Remove the screws 2 that secure the LCD panel to the display rear panel Release the LCD panel 3 from the display rear panel Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 97 Index A AC adapter identifying 14 spare part numbers 24 antenna disconnecting 55 antennas WLAN 13 applications key Windows 7 audio product description 2 audio in microphone jack identifying 8 audio out headphone jack identifying 8 B base enclosure spare part number 19 battery identifying 14 removal 36 spare part number battery bay 11 battery light identifying 10 battery release latches identifying 11 bays battery 11 BIOS administrator password 82 boot options 83 boot order 83 built in device embedded WLAN 84 LAN W
2. Remove the RTC battery 1 Remove the tape from the top of the battery 2 Remove the RTC battery from the system board 52 Chapter4 Removal and replacement procedures Reverse this procedure to install the RTC battery Component replacement procedures 53 WLAN module Description Spare part number Broadcom 4312G 802 11b g WiFi Adapter For use in Barbados Belize Canada the Cayman Islands Guam Puerto Rico the United States 504593 003 and the U S Virgin Islands For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina 504593 004 Armenia Australia Austria Azerbaijan the Bahamas Bahrain Belarus Belgium Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Lu
3. 2 RJ 11 modem jack and cable 22 Chapter 3 Illustrated parts catalog Mass storage devices Q _ Item Description Spare part number 1 Solid state module includes bracket 2 GB 614527 001 4 GB 614528 001 8 GB 634653 001 2 DVD ROM drive includes bezel 599539 001 Mass storage devices 23 Miscellaneous parts Description Spare part number AC adapters 65 W 3 pin Smart AC adapter e For use in all countries and regions except India 609939 001 e For use in India 609948 001 Power cords AC power 3 pin black 1 83 m e For use in Argentina 490371 D01 e For use in Austria 490371 011 e For use in Brazil 490371 202 e For use in Denmark 490371 081 e For use in Europe 490371 021 e For use in India 490371 D61 e For use in Israel 490371 BB1 e For use in Italy 490371 061 e For use in Japan 490371 291 e For use in North America 490371 001 e For use in the People s Republic of China 490371 AA1 e For use in South Africa 490371 AR1 e For use in South Korea 490371 AD1 e For use in Switzerland 490371 111 e For use in Taiwan 490371 AB1 e For use in the United Kingdom and Singapore 490371 031 Rubber Kit includes display bumpers display screw covers base enclosure feet and display 599564 001 hinge bumpers Screw Kit includes 599565 001 e Slotted T8 M2 5x6 5 e Slotted T8 M2 5x5 0 e Slotted T8 M2 5x3 0 e P1 M2 5x5 0 e P1 M2
4. E electrostatic discharge 31 eSATA USB port identifying 10 esc key identifying 7 Ethernet product description 2 Execution Disable 83 ExpressCard slot bezel illustrated 21 ExpressCard slot identifying 10 external media cards product description 2 external monitor port identifying 10 F fan removal 57 spare part number feet locations 35 spare partnumber 35 File menu 82 fn key 7 function keys 7 18 57 G graphics product description 1 grounding equipment and methods 33 H headphone audio out jack 8 heat sink removal 57 spare part number 18 57 HP Mobile Broadband Module spare partnumber 26 54 l internal display switch identifying 6 12 internal microphone identifying 12 J jacks audio in microphone 8 audio out headphone 8 RJ 11 modem 9 RJ 45 network 10 K keyboard product description 2 removal 39 spare part number 16 39 keypad keys identifying 7 keys esc 7 fn 7 function 7 keypad 7 Windows applications 7 Windows logo 7 wireless 7 L language changing in Computer Setup 82 latches battery release 11 legacy support USB 79 83 lights battery 10 caps lock 5 drive 8 optical drive 9 power 5 TouchPad 4 5 M mass storage devices spare part numbers 23 Media Card Reader identifying 8 memory module product description 1 removal 41 spare part numbers 18 41 microphone audio in jack 8 model name 1 modem module product description 2 removal 69 sp
5. This section provides removal and replacement procedures There are as many as 83 screws in 8 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag Product XXXXXXXX Warranty lyly0y Model Component Description 1 Product name The product name affixed to the front of your computer 2 Serial number s n An alphanumeric number that is unique to each product 3 Part number Product number p n The number that provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period The duration of the warranty period for this computer 5 Model description The alphanumeric identifier you need to locate documents drivers and support for your computer 34 Chapter4 Removal and replacement procedures Computer feet Description Spare part number Rubber Kit includes computer feet 599564 001 The computer feet are adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 599564 001 There are 4 rubber feet that attach to the base enclosure in the locations illustrated below Component replac
6. 504593 003 Broadcom 4312G 802 11b g WiFi Adapter for use in Barbados Belize Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands 504593 004 Broadcom 4312G 802 11b g WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan the Bahamas Bahrain Belarus Belgium Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan
7. Bahrain Belarus Belgium Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Cayman Islands the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Honduras Hong Kong Hungary Iceland India Ireland Italy the Ivory Coast Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Soma
8. CD Digital Audio CD XA ready Mode 2 Form 1 and Form 2 CD I Mode 2 Form 1 and Form 2 CD R CD RW Photo CD single and multisession CD Bridge Random access time DVD lt 125 ms CD lt 100 ms Cache buffer 512 KB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X Multiword DMA mode 2 88 Chapter6 Specifications 10 800 KB s 1 352 KB s at 1X DVD rate 16 6 MB s System resource specifications You can use Device Manager to get a graphical view of the system resources that control how the devices work on the computer System resources that are accessible from Device Manager are direct memory access DMA channels input output I O ports interrupt request IRQ lines and memory addresses If two devices require the same resource and create a device conflict you can manually change the resource settings in Device Manager to be sure each setting is unique A CAUTION Improperly changing resource settings can disable your hardware and cause your computer to malfunction or become inoperable Only users who have expert knowledge of computer hardware and hardware configurations should change resource settings To view resource settings 1 Select Start gt Control Panel 2 Click Device Manager 3 Onthe View menu click one of the following e Resource
9. If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 31 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use
10. Somalia South Africa South Korea Spain Sri Lanka Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 54 Chapter4 Removal and replacement procedures A CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Before removing the WLAN module follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Switch cover see Switch cover on page 37 b Keyboard see Keyboard on page 39 c Palmrest see Palm rest on page 48 Remove the WLAN module 1 Position the computer right side up with the front toward you 2 Disconnect the WLAN antenna cables 1 from t
11. The computer operates well within this range of temperatures 33 8 cm 13 3 in display specifications Dimensions Height 20 83 cm 8 2 in Width 27 94 cm 11 0 in Diagonal 33 6 cm 13 3 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 279 x 0 279 mm Format SD 1280 x 800 HD 1366 x 768 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical 86 Chapter6 Specifications Solid state module specifications 2 GB 4 GB 8 GB Dimensions Height 9 5 mm 9 5mm 9 5 mm Width 70 mm 70 mm 70 mm Weight 15g 15g 15g Interface type SATA II SATA II SATA II Transfer rate Sustained read 54 MB sec 102 MB sec 102 MB sec Sustained write 33 MB sec 55 MB sec 57 MB sec Operating temperature 0 C to 70 C 0 C to 70 C 0 C to 70 C 32 F to 158 F 32 F to 158 F 32 F to 158 F 1 GB 1 billion bytes when referring to solid state module storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details Solid state module specifications 87 DVD ROM drive specifications Applicable disc DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2
12. 001 19 Power connector and cable DC power See Cable Kit on page 22 for more Cable Kit spare part information 20 Battery 9 cell 93 Wh 2 8 Ah Li ion 593573 001 6 cell 47 Wh 2 2 Ah Li ion 593572 001 21 Base enclosure 599514 001 22 ExpressCard slot bezel included in Plastics Kit see Plastics Kit on page 21 23 Solid state module includes bracket 2 GB 614527 001 4 GB 614528 001 8 GB 634653 001 24 DVD ROM drive includes bezel 599539 001 Computer major components 19 Display assembly components Item Description Spare part number Display assembly 599553 001 1 Display bezel 599532 001 2 Display panel available separately in APJ using part number 623175 001 3 Display Hinge Kit includes display hinges and left and right panel brackets 599536 001 4 Display cable and microphone 605557 001 5 2 WLAN antennas and cables included with back cover 6 Display back cover includes 2 WLAN antennas and cables and 1 microphone 599526 001 20 Chapter 3 Illustrated parts catalog Plastics Kit u Item Description Spare part number Plastics Kit 599563 001 1 ExpressCard slot bezel 2 DVD ROM drive blank used with no ODD option RJ 11 modem connector blank not illustrated used with no modem option Plastics Kit 21 Cable Kit o al Item Description Spare part number Cable Kit 599525 001 1 Power connector and cable
13. 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Requirements for specific countries and regions 91 8 Recycling 92 A A Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and
14. disable the USB port CAUTION Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator Enable disable the ExpressCard slot Enable disable the eSATA port 6 Specifications Computer specifications Dimensions Depth 22 81 cm 8 98 in Width 32 2 cm 12 68 in Height front to rear Weight e With 6 cell battery one memory module and optical disk drive e With 6 cell battery one memory module without optical disk drive 27 5 to 35 5 cm 1 08 to 1 40 in lt 2 07 kg 4 58 Ibs lt 1 93 kg 4 27 Ibs Input power Operating voltage 18 5 V dc 4 74 A 90 W Operating current 4 74 A Temperature Operating not writing to optical disc Nonoperating 0 C to 35 C 32 F to 95 F 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating Maximum altitude unpressurized 5 to 95 Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Computer specifications 85 Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces
15. the computer Enable disable fan always on while connected to an AC outlet enabled by default Enable disable Data Execution Prevention select models only enabled by default When enabled the processor can disable some virus code execution which helps to improve computer security NOTE Availability of the options above varies by computer model Enable disable LAN Power Save disabled by default Enable disable Virtualization Technology select models only disabled by default Enable disable Wake on USB disabled by default Enable disable Num Ik on at boot disabled by default Computer Setup menus 83 Select Built In Device Options To do this Enable disable the wireless button state enabled by default Enable disable the embedded WLAN device enabled by default Enable disable LAN WLAN switching disabled by default Enable disable the Network Interface Controller LAN enabled by default Set the wake on LAN state Options include the following o Disabled Boot to Network set by default o Follow Boot Order Enable disable the optical disc drive enabled by default Enable disable an audio device enabled by default Enable disable a modem device enabled by default Enable disable the microphone enabled by default Port Options 84 Chapter5 Computer Setup NOTE All port options are enabled by default Enable disable the flash media reader Enable
16. the liquid crystal display LCD panel 2 Qo NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Chapter 8 Recycling Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 93 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 94 Chapter 8 Recycling 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward
17. transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 32 Chapter4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide pro
18. 01 Switch cover 599569 001 Top cover 599572 001 Keyboard for use in the United States 599572 031 Keyboard for use in the United Kingdom 599572 041 Keyboard for use in Germany 599572 051 Keyboard for use in France 599572 061 Keyboard for use in Italy 599572 071 Keyboard for use in Spain 599572 081 Keyboard for use in Denmark 599572 091 Keyboard for use in Norway 599572 121 Keyboard for use in Canada French 599572 131 Keyboard for use in Portugal 599572 141 Keyboard for use in Turkey 599572 161 Keyboard for use in Latin America 599572 171 Keyboard for use in Saudi Arabia 599572 201 Keyboard for use in Brazil 599572 211 Keyboard for use in Hungary 599572 251 Keyboard for use in Russia 599572 261 Keyboard for use in Bulgaria 599572 281 Keyboard for use in Thailand 599572 291 Keyboard for use in Japan 599572 A41 Keyboard for use in Belgium 599572 AB1 Keyboard for use in Taiwan 599572 AD1 Keyboard for use in South Korea 599572 B31 Keyboard for use in Europe 599572 B71 Keyboard for use in Sweden and Finland 599572 BA1 Keyboard for use in the Adriatic region 599572 BB1 Keyboard for use in Israel 599572 BG1 Keyboard for use in Switzerland 599572 DD1 Keyboard for use in Iceland 599572 DJ1 Keyboard for use in Greece 605557 001 Display cable Sequential part number listing 27 Spare part Description number 609939 001 65 W 3 pin Smart AC adapter for use in all countries and regions except India 609948 001 6
19. 40 Chapter 4 Removal and replacement procedures Memory module Description Spare part number Memory module PC3 10600 1333 MHz DDR3 shared 2048 MB 598856 002 1024 MB 598859 002 Before removing the memory module follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the switch cover see Switch cover on page 37 6 Remove the keyboard see Keyboard on page 39 NOTE You can release the keyboard without removing the keyboard cable from the system board and then rotate it right until it rests upside down on the right side of the computer to remove the memory modules Remove the memory module 1 Position the computer right side up with the front toward you 2 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer Component replacement procedures 41 3 Remove the memory module 2 by pulling the module away from the slot at an angle NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module 42 Chapter 4 Remo
20. 5 W 3 pin Smart AC adapter for use in India 611699 001 Processor Intel Arrandale P4500 1 8 GHz includes replacement thermal material 614524 001 System board 614527 001 2 GB solid state module includes bracket 614528 001 4 GB solid state module includes bracket 623175 001 Display panel APJ only 623987 001 Display bezel logo 634653 001 8 GB solid state module includes bracket 28 Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Phillips PO and P1 screwdrivers e Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures amp NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts A CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Preliminary replacement requirements 29 Cables and connectors A CAUTION When servicing the computer be sure that cables are placed in their proper locations during the re
21. 5x3 0 e P1 M2 0x3 0 e PO M2 0x2 5 e PM3 0x3 5 24 Chapter3 Illustrated parts catalog Sequential part number listing Spare part Description number 490371 001 Power cord AC power 3 pin black 1 83 m for use in North America 490371 011 Power cord AC power 3 pin black 1 83 m for use in Austria 490371 021 Power cord AC power 3 pin black 1 83 m for use in Europe 490371 031 Power cord AC power 3 pin black 1 83 m for use in the United Kingdom and Singapore 490371 061 Power cord AC power 3 pin black 1 83 m for use in Italy 490371 081 Power cord AC power 3 pin black 1 83 m for use in Denmark 490371 111 Power cord AC power 3 pin black 1 83 m for use in Switzerland 490371 202 Power cord AC power 3 pin black 1 83 m for use in Brazil 490371 291 Power cord AC power 3 pin black 1 83 m for use in Japan 490371 AA1 Power cord AC power 3 pin black 1 83 m for use in the People s Republic of China 490371 AB1 Power cord AC power 3 pin black 1 83 m for use in Taiwan 490371 AD1 Power cord AC power 3 pin black 1 83 m for use in South Korea 490371 AR1 Power cord AC power 3 pin black 1 83 m for use in South Africa 490371 BB1 Power cord AC power 3 pin black 1 83 m for use in Israel 490371 D01 Power cord AC power 3 pin black 1 83 m for use in Argentina 490371 D61 Power cord AC power 3 pin black 1 83 m for use in India
22. Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Th
23. E A E E O E A T O 98 vii viii 1 Product description Category Description Product HP 4320t Mobile Thin Client UMA Name Processors Intel Arrandale P4500 1 8 GHz 3 MB L3 cache 35 W Chipsets Intel HM57 Express Graphics Intel HD Graphics Universal Memory Architecture UMA graphics subsystem integrated with shared video memory dynamically allocated Panels All display panel assemblies support privacy filter LED backlight 33 8 cm 13 3 in HD 1366x768 resolution Memory 2 customer accessible upgradable SODIMM memory module slots Supports dual channel memory Supports up to 8 GB of system memory in all countries and regions PC3 10600 1333 MHz DDR3 Supports the following configurations in all countries and regions e 4096 MB total system memory 2048 MB x 2 dual channel e 3072 MB total system memory 2048 MB 1024 MB dual channel e 2048 MB total system memory 2048 MB x 1 e 2048 MB total system memory 1024 MB x 2 dual channel e 1024 MB total system memory 1024 MB x 1 Primary storage Serial ATA solid state module Supports the following storage e 2 GB e 4 GB e 8 GB Optical drives Fixed DVD ROM drive 12 7 mm 0 50 in tray load Supports option of no optical drive 2 Category Description Diskette Supports external USB diskette drive only drive Audio HD audio IDT 92HD80 Visual Integrated microphone Two stereo speakers Headphone microphone jac
24. HP 4320t Mobile Thin Client Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures Copyright 2010 Hewlett Packard Development Company L P Intel and Arrandale are trademarks of Intel Corporation in the U S and other countries Windows is a U S registered trademark of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition October 2010 First Edition May 2010 Document Part Number 611725 002 Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airfl
25. LAN switching 84 microphone 84 modem 84 Network Interface Controller LAN 84 optical disc drive 84 options 84 19 36 98 Index Wake on LAN 84 wireless button 84 buttons power 6 Cc Cable Kit contents 22 spare partnumber 22 cables service considerations 30 caps lock light identifying 5 chipset product description 1 components additional hardware 14 bottom 11 display 12 front 8 left side 10 right side 9 top 4 computer feet locations 35 spare partnumber 35 Computer Setup accessing 79 File menu 82 navigating and selecting 80 restoring factory settings 80 Security menu 82 System Configuration menu 82 using 80 computer specifications 85 connector power 10 connectors service considerations 30 cord power 14 D device configurations 83 diskette drive precautions 30 product description 2 display assembly removal 62 spare partnumbers 16 20 62 display back cover removal 64 spare part number display bezel removal 63 spare part number display bezel logo spare partnumber 28 display cable and microphone spare partnumber 20 62 display component recycling 92 display hinge removal 65 spare part number display panel removal 65 spare part number 20 28 62 display specifications 86 drive light identifying 8 20 62 20 62 20 62 drives boot order 83 optical 9 preventing damage 30 DVD ROM drive precautions 30 removal 43 spare part number specifications 88 19 23 43
26. Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zambia and Zimbabwe 510100 001 High speed 56K modem for use in all countries and regions except Australia and New Zealand 510100 011 High speed 56K modem for use in Australia and New Zealand Sequential part number listing 25 Spare part number 582564 001 582564 002 Description Broadcom 43224 802 11a b g n 2x2 WiFi Adapter for use in Antigua and Barbuda Aruba Bahamas Barbados Belize Canada Guam Guinea Haiti Jamaica Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname the United States and the U S Virgin Islands Broadcom 43224 802 11a b g n 2x2 WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Argentina Armenia Australia Austria Azerbaijan
27. Palm rest on page 48 Remove the solid state module 1 Position the computer right side up with the front toward you 2 Remove the two PM2 0 2 5 screws 1 and loosen the PM2 5x10 0 captive screw 2 that secures the solid state module to the computer 3 Grasp the Mylar tab on the solid state module and slide the solid state module 3 to the right to disconnect it from the system board 50 Chapter 4 Removal and replacement procedures 4 Remove the solid state module 4 from the solid state module bay 5 If itis necessary to replace the solid state module bracket remove the PM3 0x3 5 screws 1 from each side of the solid state module 6 Lift the bracket 2 straight up to remove it from the solid state module a m Reverse this procedure to reassemble and install the solid state module Component replacement procedures 51 RTC battery Description Spare part number RTC battery 599516 001 Before removing the RTC battery follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a b c d Battery see Battery on page 36 Switch cover see Switch cover on page 37 Keyboard see Keyboard on page 39 Palm rest see Palm rest on page 48
28. actory default Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save changes and exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts Security menu NOTE Some of the menu items listed in this section may not be supported by your computer Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password System IDs Enter a user defined computer asset tracking number and ownership tag System Configuration menu amp NOTE Some of the listed System Configuration options may not be supported by your computer Select To do this Language Change the Computer Setup language 82 Chapter5 Computer Setup Select Boot Options To do this Set a Startup Menu delay in seconds Set the Express Boot Popup delay in seconds Enable disable CD ROM boot enabled by default Enable disable PXE Internal NIC boot disabled by default Set the boot order Device Configurations Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to
29. ailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zambia and Zimbabwe Broadcom 43224 802 1 1a b g n 2x2 WiFi Adapter 18 Chapter 3 For use in Antigua and Barbuda Aruba Bahamas Barbados Belize Canada Guam 582564 001 Guinea Haiti Jamaica Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname the United States and the U S Virgin Islands Illustrated parts catalog Item Description Spare part number For use in Afghanistan Albania Algeria Andorra Angola Argentina Armenia Australia 582564 002 Austria Azerbaijan Bahrain Belarus Belgium Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Cayman Islands the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Honduras Hong Kong Hungary Iceland I
30. are partnumbers 18 69 monitor port external 10 O operating system product description 3 optical drive blank 21 eject 9 identifying 9 light 9 precautions 30 product description 1 specifications 88 P packing guidelines 32 palm rest removal 48 spare partnumber 17 48 panels product description 1 passwords 82 plastic parts 29 Plastics Kit contents 21 spare partnumber 21 pointing devices product description 2 port options eSATA port 84 ExpressCard slot 84 flash media reader 84 USB port 84 ports eSATA USB 10 external monitor 10 HDMI 10 product description 2 USB 9 10 power button board removal 45 spare part number 45 power button identifying 6 power cable illustrated 22 power connector spare part number 19 power connector identifying 10 power cord identifying 14 set requirements 90 spare part numbers 24 power light identifying 5 power requirements product description 3 processor product description 1 removal 60 spare part number product description audio 2 chipset 1 diskette drive 2 19 60 Index 99 Ethernet 2 external media cards 2 graphics 1 keyboard 2 memory module 1 modem module 2 operating system 3 optical drives 1 panels 1 pointing devices 2 ports 2 power requirements 3 processors 1 product name 1 security 3 serviceability 3 solid state module 1 visual 2 wireless 2 product name 1 R release latches battery 11 removal replacement preliminaries 29 procedures 34 restore
31. assembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a solid state module shut down the computer Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a solid state module an optical drive or a diskette drive place it ina static proof bag Avoid exposing a solid state module to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes
32. baijan Bahrain Belarus Belgium Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Cayman Islands the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Honduras Hong Kong Hungary Iceland India Ireland Italy the Ivory Coast Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands
33. ble The modem module cable is included in the Cable Kit See Cable Kit on page 22 for more Cable Kit spare part information High speed 56K modem for use in all countries and regions except Australia and New Zealand 510100 001 High speed 56K modem for use in Australia and New Zealand 510100 011 Before removing the modem module follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Switch cover see Switch cover on page 37 b Keyboard see Keyboard on page 39 c DVD ROM drive see DVD ROM drive on page 43 d Speakers see Speakers on page 46 e Palmrest see Palm rest on page 48 f Top cover see Top cover on page 67 Remove the modem module Position the computer right side up with the front toward you 2 Remove the two PM2 5x5 0 screws 1 that secure the modem module to the system board 3 Lift the modem module 2 straight up to disconnect it from the system board 4 Disconnect the modem cable 3 from the modem module Component replacement procedures 69 5 Remove the modem module Reverse this procedure to install the modem module 70 Chapter 4 Removal and replacement procedures Syst
34. component identification Connects an optional computer headset microphone stereo array microphone or monaural microphone Right side components Component Description 1 USB 2 0 ports 2 Connect optional USB devices 2 RJ 11 modem jack Connects a modem cable 3 Optical drive light select models only Blinking The optical drive is being accessed 4 Optical drive eject button select models Press to eject the optical disc only 5 Optical drive select models only Reads optical discs Right side components 9 Left side components OO Component Description 1 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 Power connector Connects an AC adapter 3 Battery light e Amber A battery is charging e White A battery is close to full charge capacity e Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 4 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during ro
35. de up with the front toward you Disconnect the USB board cable 1 from the system board Disconnect the power connector cable 2 Remove the slotted T8 2 5x5 0 screw 3 that secures the system board to the base enclosure Component replacement procedures 71 5 Use the optical drive connector 4 to lift the right side 5 of the system board 6 Remove the system board 6 at an angle Reverse this procedure to install the system board 72 Chapter 4 Removal and replacement procedures USB connector board Description Spare part number USB board with cable 599524 001 Before removing the USB connector assembly follow these steps 1 2 3 Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 36 Remove the following components a b Switch cover see Switch cover on page 37 Keyboard see Keyboard on page 39 DVD ROM drive see DVD ROM drive on page 43 Speakers see Speakers on page 46 Palm rest see Palm rest on page 48 Solid state module see Solid state module on page 50 Display assembly see Display assembly on page 62 Top cover see Top cover on page 67 System board see System board on page 71 Remove the USB connector assembl
36. detedshaneaad vaaauaadadigaradccteesbaruadaddnedaauacdaeaseniadaaene 48 SOliId State MOGUICs cassccccrsveninc aa aa aa aaia aaa aaa alaaa 50 RTO DIEN een ee E E eee ee rere re 52 WLAN module sicicieceiccadighersterscidienscedediaeeteceasdeediadsanceielane cadenderds sanguin unenntee de caaghas a 54 Heat sink ANG TAN iesise aa pa aaa aada a A 57 Processor atine i e a a a a aA a E a 60 Display assembly crrccrecorcneriri inne EREE NTE 62 TOP COVEI souiou e andaan aaa KR EESE aaa aa aE aa aKa ia Ea aaa aa e aeaa a 67 Modem mod le sensisse a aE aaa aaa aE a a a a E 69 SYSLOM DOAN sorenaniaiiiinrsiaii a N ANAE UE AAA 71 USB connector board 00 0 0 cee cececcceccceceeeee cere eee ee eee et tee eeeaaaaaaeaaaeaaecaeeceeeeeeeeeeeeeeeeeeeeeteeeneteees 73 Modent module Cable x ii cscccsseccietenceceeciiiea a e darks deataean S a A E 75 Power connector Cable innsinn aaa aa a a Ea a aiaa aaa Aaa 77 5 Gomputer Setup aed na ba aai ada aaa aada aaa niaaa i iana 79 starting Computer SCtup wiscteiesssadeacssidaadtecnesaadudeanaasendeddaicanaubiecsseasiudauabiasadeaestuenandndesdeauiuadelaaa aA 79 Using Computer Setup ccciccssainscrcddvsainscncasensdedeccsdesadaecatescaadecuaddcsnadaecaedssrdaedauedassaaacnadens enedducsscasanueanaans 80 Navigating and selecting in Computer Setup ee ceeeeeeeeeneeeeeeeenneeeeeeeeaeeeeeeeenaeeeeeseeaas 80 Restoring factory settings in Computer Setup cece eeeeeeeeeeeeeeeeeaeeeeeeeeeeaaeeeeeeeeeaaas 80 Com
37. e front toward you 2 Remove the five PM2 5x3 0 screws 1 that secure the heat shield to the top cover 3 Remove the two PM2 5x5 0 screws 2 that secure the heat shield to the top cover Component replacement procedures 57 4 Lift the right edge of the heat shield to disengage the tabs on the left side of the heat shield from the top cover and then remove the heat shield 3 5 Disconnect the fan cable from the system board 1 6 Loosen the 2 05 0 captive screw 2 from the system board and then remove the fan 3 9 58 Chapter4 Removal and replacement procedures 7 Following the sequence stamped into the heat sink loosen the four PM2 5x10 0 captive screws 1 that secure the heat sink to the processor 8 Lift the heat sink off the processor 2 and then lift the heat sink up and to the right to remove the heat sink from the base enclosure 3 NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink the discrete system board 1 and 2 and the system board 3 and 4 each time the heat sink is removed Replacement thermal material is included with all heat sink system board and processor spare part kits Reverse this procedure to install the heat sink and fan Component replacement procedures 59 Processor amp NOTE The processor spare part kit includes replacement thermal material Description Spare part number Processor Intel Arranda
38. eeeeeeeceaeaaecaeeeeeeeeeeeeeeeseceaeaaaaaacaeeeeeeeeeeeeeeeeetenaaees 14 3 lllusirated parts GAtAIOG siccicicscocceccetcccercecctiasdsoccsentaccosnesceneieadortzecnnebestexseeneasesnccetnenwedendeceraconezeenaebecrtenenesiocierd 15 DEMVICO TA roria A A E AT bd nected Mates 15 Computer major components eee e eee eeeeeeeeeceeee tetit ttit tEn ee cede aaaaaeaeeaeeeeeeeeeeeeeeeseesecececcuccaeeeeeneeees 16 Display assembly Component 0 05 ccesseteeaasssceeeiaasdeteeevegesadieeeeasscei esesnadaeeecaastaaceereasnuacenennacciens 20 Plastics Kitso niosi iian ae aiena see aidaa Oraa anaa Carna aaiae Aaaa EA ONEA AEDT etae SAE dente tie 21 Cable Altiiisacceeccetieaicevadstasccecschaactyanchs e a a a aaa a a aa aaa a EA aA a ENA 22 Mass storage deVICGS reniir anann ea NANE NENANA ES Aa NAAA 23 Miscellaneous parts 2 0 0 0 ccccccceceeceeeeeeeeceeecaaeceeeeeeeeeeeeecaesaaeaaeceeeeeeeeeeeseesceeaaecaeeeeeeeeeeeeesensaceeaeeeeeeeeeees 24 Sequential part number listing cece cece iaaa aaa e aA E EA A aE 25 4 Removal and replacement procedures cecceceeeeeeeeeeeeeeeeeeeeeeeeceeeeeeeeesen aaaea Aaaa kaian 29 Preliminary replacement requirements cccceeeeeeeeeeeec cae ce eee ee cette seca aaaecaeeeeeeeeeeeeeeeeeecneuceeneeeeeeeeeees 29 TOONS PEQUINCG iseci aana dllanaananedderdeasanetusdanasadd ddndaadbnad a aa aat 29 Service c nsiderati ns susirna idiin iae iaiia aa i iaai i iaiaa 29 Plastic pats
39. em board amp NOTE The system board spare part kit includes replacement thermal material Description Spare part number System board includes replacement thermal material 614524 001 Before removing the system board follow these steps 1 oP oo Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 36 Remove the following components a Switch cover see Switch cover on page 37 b Keyboard see Keyboard on page 39 c Speakers see Speakers on page 46 d Palm rest see Palm rest on page 48 e WLAN module see WLAN module on page 54 f Solid state module see Solid state module on page 50 g DVD ROM drive see DVD ROM drive on page 43 h Display assembly see Display assembly on page 62 i Top cover see Top cover on page 67 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board Memory module see Memory module on page 41 WLAN module see WLAN module on page 54 Modem module see Modem module on page 69 Processor see Processor on page 60 Remove the system board E Position the computer right si
40. ement procedures 35 Battery Description Spare part number Battery 9 cell 93 Wh 2 8 Ah Li ion 593573 001 6 cell 47 Wh 2 2 Ah Li ion 593572 001 Before disassembling the computer follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Position the computer upside down on a flat surface with the battery bay toward you 2 Slide the two battery release latches 1 to release the battery 3 Remove the battery 2 from the computer Install the battery by inserting it into the battery bay until you hear a click 36 Chapter 4 Removal and replacement procedures Switch cover Description Spare part number Switch cover 599567 001 Before removing the switch cover follow these steps 1 Shut down the computer N Disconnect all external devices connected to the computer p Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 Remove the switch cover 1 Position the computer upside down with the rear toward you 2 Remove the four PM2 5x3 0 screws in the battery bay fof OO el fi j J ili e
41. emove the battery see Battery on page 36 5 Remove the switch cover see Switch cover on page 37 6 Remove the keyboard see Keyboard on page 39 Remove the palm rest 1 Position the computer right side up with the front toward you 2 Remove the three PM2 5x3 0 screws 1 that secure the palm rest to the computer 3 Slide the palm rest to the right 2 and then turn it over from the front edge 3 until it rests upside down on the top cover 4 Release the TouchPad cable connector 1 and then remove the TouchPad cable 2 from the system board 48 Chapter 4 Removal and replacement procedures 5 Remove the palm rest 3 Reverse this procedure to install the palm rest Component replacement procedures 49 Solid state module NOTE The solid state module spare part kit includes a solid state module bracket Description Spare part number 2 GB 614527 001 4 GB 614528 001 8 GB 634653 001 Before removing the solid state module follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Switch cover see Switch cover on page 37 b Keyboard see Keyboard on page 39 c Palm rest see
42. ews 3 that secure the top corners of the display panel to the top of the display back cover Lift the top of the display panel 4 away from the back cover at an angle Tiy l lil 64 Chapter 4 Removal and replacement procedures 8 Peel back the tape 1 that secures the display cable to the display panel and then release the ZIF connector 2 Remove the cable from the display panel connector 3 NOTE The display cable includes the microphone 9 Remove the display panel 10 If itis necessary to replace the display brackets remove the four PM2 0 3 0 screws 1 that secure the display brackets to the display panel and then remove the display brackets 2 Component replacement procedures 65 11 Gently release the integrated microphone 1 from the clips at the top of the display back cover remove the display cable from the clips and routing channels 2 along the bottom of the display back cover and then remove the display cable 3 12 If it is necessary to remove the wireless antennas and cables a Detach the WLAN antennas 1 from the adhesive on the back cover and then route the cables through the clips 2 that secure the antenna cables to the display back cover A j j Reverse this procedure to reassemble and install the display assembly b Remove the wireless antennas and cables 66 Chapter4 Removal and replacement procedures Top cover Description Spare pa
43. ft support Operating Preinstalled system Windows Embedded Standard 7 Windows Embedded Standard 2009 Web Support Windows Embedded Standard 7 Windows Embedded Standard 2009 Serviceability End user replaceable parts AC adapter Battery system Keyboard Solid state module Memory module DVD ROM drive WLAN module 4 2 External component identification Top components TouchPad SS SS 5 Sf 5 5 sd I E ESTASE c Component Description 1 TouchPad off indicator To turn the TouchPad zone on and off quickly double tap the TouchPad off indicator NOTE When the TouchPad zone is active the light is off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences select Start gt Control Panel gt Mouse Chapter 2 External component identification Lights Component Description 1 TouchPad off indicator e Amber The TouchPad is off e Off The TouchPad is on 2 Caps lock light On Caps lock is on 3 Power light e On The computer is on e Blinking The computer is in the Sleep state e Off The computer is off 4 Wireless light e White An integrated wireless device is on s
44. he terminals on the WLAN module NOTE The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal 3 Remove the two PM2 5x3 0 screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer Component replacement procedures 55 4 Remove the WLAN module 3 by pulling the module away from the slot at an angle NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion Reverse this procedure to install the WLAN module 56 Chapter4 Removal and replacement procedures Heat sink and fan amp NOTE The heat sink spare part kit includes replacement thermal material Description Spare part number Fan 599544 001 Processor heat sink 599546 001 Before removing the heat sink follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Switch cover see Switch cover on page 37 b Keyboard see Keyboard on page 39 c Palmrest see Palm rest on page 48 Remove the heat sink 1 Position the computer right side up with th
45. kit includes 2 WLAN antennas and cables Description Spare part number Display assembly 33 8 cm 13 3 in HD 1366x768 resolution 599553 001 e Display bezel 599532 001 Display panel available separately in APJ using part number 623175 001 Display Hinge Kit includes display hinges and left and right panel brackets 599536 001 Display cable and microphone 605557 001 WLAN antennas and cables included with display assembly Display back cover includes 2 WLAN antennas and cables and 1 microphone 599526 001 Before removing the display assembly follow these steps 1 a Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 36 Remove the following components a Switch cover see Switch cover on page 37 b Keyboard see Keyboard on page 39 c Speakers see Speakers on page 46 d Palm rest see Palm rest on page 48 e WLAN cables see WLAN module on page 54 Remove the display assembly A CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 1 62 Chapter 4 Disconnect the display cable from the system b
46. ks Modem High speed 56k modem for all regions and countries Modem cable not included Supports no modem option Ethernet 10 100 1000 Ethernet network interface card NIC S3 S4 S5 wake on LAN AC only mode Ethernet cable not included Wireless Integrated WLAN options by way of wireless module Support for the following WLAN formats e Broadcom 802 1 1a b g n 2x2 e Broadcom 802 11b g 2 WLAN antennas built into display assembly Support for no WLAN option External media One ExpressCard slot 34 mm cards Media Card Reader supporting Memory Stick MS Memory Stick Pro MSP Secure Digital SD Memory Card Secure Digital High Capacity SDHC Memory Card MultiMediaCard MMC and xD Picture Card formats Ports Audio in stereo microphone Keyboard and pointing devices Audio out stereo headphone RJ 11 modem RJ 45 Ethernet includes link light and activity lights USB 2 0 3 eSATA USB 2 0 combo HDMI VGA Dsub 15 pin supporting 1600x1200 external resolution at 75 GHz hot plug unplug with auto detect Multi pin AC power 33 8 cm 13 3 in keyboard with TouchPad TouchPad supports 2 way scroll with legend taps enabled as default Chapter 1 Product description Category Description Power 65 W Smart AC Adapter with localized cable plug support 3 wire plug with ground pin requirements 9 cell 93 Wh Li ion battery 6 cell 47 Wh Li ion battery Security Supports security cable Intel anti the
47. l 3 Turn the computer right side up and open the computer as far as possible Component replacement procedures 37 4 Slide the switch cover back 1 and then remove it from the computer 2 Reverse this procedure to install the switch cover and keyboard 38 Chapter4 Removal and replacement procedures Keyboard Description Spare part number Keyboard includes keyboard cable 599572 xxx NOTE Fora detailed list of keyboards see the parts list in Computer major components on page 16 Before removing the keyboard follow these steps 1 Shut down the computer P Disconnect all external devices connected to the computer n Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the switch cover see Switch cover on page 37 Remove the keyboard 1 Remove the four PM2 5x3 0 screws that secure the keyboard to the computer Component replacement procedures 39 2 Slide the keyboard back toward the display 1 and then rotate it right 2 until it rests upside down on the right side of the computer 3 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2 from the system board 4 Remove the keyboard 3 Reverse this procedure to install the keyboard
48. le P4500 1 8 GHz includes replacement thermal material 611699 001 Before removing the processor follow these steps Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 1 2 3 4 5 a b c d e f g Remove the battery see Battery on page 36 Remove the following components Switch cover see Switch cover on page 37 Keyboard see Keyboard on page 39 DVD ROM drive see DVD ROM drive on page 43 Speakers see Speakers on page 46 Palm rest see Palm rest on page 48 Top cover see Top cover on page 67 Heat shield heat sink and fan see Heat sink and fan on page 57 Remove the processor 1 Position the computer right side up with the front toward you 2 Use a flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click 60 Chapter 4 Removal and replacement procedures 3 Lift the processor 2 straight up and remove it NOTE When you install the processor the gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor socket Reverse this procedure to install the processor Component replacement procedures 61 Display assembly amp NOTE The display assembly spare part
49. lia South Africa South Korea Spain Sri Lanka Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 593572 001 Battery 6 cell 47 Wh 2 2 Ah Li ion 593573 001 Battery 9 cell 93 Wh 2 8 Ah Li ion 598856 002 Memory module PC3 10600 shared 2048 MB 598859 002 Memory module PC3 10600 shared 1024 MB 599514 001 Base enclosure 599516 001 599517 001 599524 001 599525 001 RTC battery Power button board with cable USB board and cable Cable Kit 599526 001 Display back cover includes 2 WLAN antennas and cables and 1 microphone 599532 001 Display bezel 599536 001 Display Hinge Kit includes display hinges and left and right panel brackets 599539 001 DVD ROM drive 599544 001 Fan 599546 001 Processor heat sink 599551 001 Palm rest with TouchPad 599553 001 33 8 cm 13 3 in HD 1366x768 resolution display assembly 599563 001 599564 001 Plastics Kit Rubber Kit 26 Chapter 3 Illustrated parts catalog Spare part Description number 599565 001 Screw Kit 599566 001 Speaker assembly 599567 0
50. nd cable see USB connector board on page 73 Remove the modem cable 1 2 Position the computer right side up with the front toward you Release the RJ 11 connector from the base enclosure clips 1 Component replacement procedures 75 3 Remove the modem cable 2 from the routing channel in the base enclosure 4 Remove the modem cable Reverse this procedure to install the modem cable 76 Chapter 4 Removal and replacement procedures Power connector cable amp NOTE The power connector cable DC power is included in the Cable Kit on page 22 part number 599525 001 Before removing the power connector cable follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Switch cover see Switch cover on page 37 b Keyboard see Keyboard on page 39 c DVD ROM drive see DVD ROM drive on page 43 d Heat sink and fan see Heat sink and fan on page 57 e Speakers see Speakers on page 46 f Palm rest see Palm rest on page 48 g Solid state module see Solid state module on page 50 h Display assembly see Display assembly on page 62 i Top cover see Top cover on page 67 j Sys
51. nd select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen To select a menu or a menu item use the fn key and the keyboard arrow keys and then press enter NOTE You can use either a pointing device TouchPad or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select the File Security or System Configuration menu To exit Computer Setup menus choose one of the following methods e To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore changes and exit and then press enter e To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup 999 Ef NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer a
52. nd then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select File gt Restore defaults 80 Chapter5 Computer Setup 4 Follow the on screen instructions 5 To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Your changes go into effect when the computer restarts amp NOTE Your password settings and security settings are not changed when you restore the factory settings Using Computer Setup 81 Computer Setup menus The menu tables in this section provide an overview of Computer Setup options amp NOTE Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select To do this System Information e View identification information for the computer and the batteries in the system e View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set System Date and Time Set or change the date and time on the computer Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Reset BIOS security to f
53. ndia Ireland Italy the Ivory Coast Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 15 Processor Intel Arrandale P4500 1 8 GHz includes replacement thermal material 611699 001 16 RJ 11 modem jack and cable See Cable Kit on page 22 for more Cable Kit spare part information 17 USB connector board and cable 599524 001 18 System board includes replacement thermal material 614524
54. ndicator 4 zone 4 touchpad spare part number 17 48 TouchPad indicator identifying 5 transporting guidelines 32 17 67 U USB connector board removal 73 spare part number 19 73 USB legacy support 79 83 USB ports identifying 9 10 V vents identifying 10 Virtualization Technology 83 visual product description 2 WwW Windows applications key identifying 7 Windows Embedded Standard 2009 operating system 3 Windows logo key identifying 7 wireless antenna disconnecting 55 wireless antennas 13 wireless key identifying 7 wireless product description 2 WLAN antennas identifying 13 WLAN antennas and cables 20 62 WLAN module removal 54 spare partnumbers 18 54 workstation guidelines 32
55. ngdom 599572 031 e For use in the United States 599572 001 e For use in Turkey 599572 141 4 Palm rest includes TouchPad 599551 001 5 Top heat shield bracket included with top cover 6 Top cover 599569 001 7 Power button board with cable 599517 001 8 Speakers 599566 001 Computer major components 17 Item Description Spare part number 9 Fan 599544 001 10 Processor heat sink 599546 001 11 Memory module PC3 10600 1333 MHz DDR3 shared 2048 MB 598856 002 1024 MB 598859 002 12 Modem module NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit See Cable Kit on page 22 for more Cable Kit spare part information High speed 56K modem for use in all countries and regions except Australia and New 510100 001 Zealand High speed 56K modem for use in Australia and New Zealand 510100 011 13 RTC battery 599516 001 14 WLAN module Broadcom 4312G 802 11b g WiFi Adapter For use in Barbados Belize Canada the Cayman Islands Guam Puerto Rico the United 504593 003 States and the U S Virgin Islands For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina 504593 004 Armenia Australia Austria Azerbaijan the Bahamas Bahrain Belarus Belgium Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia
56. oard 1 and remove all cables from the routing channels along the top cover 2 Remove the five T8 M2 5x6 0 screws and one PM 2 5x5 0 screw 3 that secure the display assembly to the base enclosure Removal and replacement procedures 3 Lift the display assembly 4 straight up and remove it from the base enclosure 4 If itis necessary to replace the display bezel display enclosure or display hinges remove the four Mylar screw covers 1 and the four slotted T8 M2 5x5 0 screws 2 that secure the display bezel to the display assembly The screw covers are available in the Rubber Kit spare part number 599564 001 a j ls Se ee ee j j e T mi j i 5 If itis necessary to replace the bezel remove it as follows a Flex the top of the bezel from the inside edge until it disengages from the display back cover 1 b Flex the bottom of the bezel from the inside edge until it disengages from the display back cover 2 Component replacement procedures 63 c Flex the inside edge of the left side and the right side of the bezel until it disengages from the display back cover 3 d Remove the display bezel from the display back cover 4 6 If itis necessary to replace the display hinges remove the six T8 2 5x5 0 screws 1 that secure the display hinges to the display panel Lift the hinges 2 to remove them 7 If it is necessary to replace the display panel remove the two T8 2 5x3 0 scr
57. ocuments drivers and support for your computer Service tag 15 Computer major components Item Description Spare part number 1 33 8 cm 13 3 in high definition 1366x768 resolution display assembly see Display 599553 001 assembly components on page 20 for more information on display assembly spare parts 2 Switch cover 599567 001 3 Keyboard includes keyboard cable 16 Chapter 3 Illustrated parts catalog Item Description Spare part number e For use in Belgium 599572 A41 e For use in Brazil 599572 201 e For use in Bulgaria 599572 261 e For use in Canada French 599572 121 e For use in Denmark 599572 081 e For use in Europe 599572 B31 e For use in France 599572 051 e For use in Germany 599572 041 e For use in Greece 599572 DJ1 e For use in Hungary 599572 211 e For use in Iceland 599572 DD1 e For use in Israel 599572 BB1 e For use in Italy 599572 061 e For use in Japan 599572 291 e For use in South Korea 599572 AD1 e For use in Latin America 599572 161 e For use in Norway 599572 091 e For use in Portugal 599572 131 e For use in Russia 599572 251 e For use in Saudi Arabia 599572 171 e For use in Spain 599572 071 e For use in Sweden and Finland 599572 B71 e For use in Switzerland 599572 BG1 e For use in Taiwan 599572 AB1 e For use in Thailand 599572 281 e For use in the Adriatic region 599572 BA1 e For use in the United Ki
58. or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE 30 Chapter 4 Removal and replacement procedures Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy A CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible
59. ote number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HOSVV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type VCTF 3 conductor 0
60. ow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents FFG FSSC UAE ON rosaa Leds TUNE asa 1 2 External component identificat ON secsi ainaani anaa aaa aaa aan a Aaaa 4 TOD COMPONMEMINS persisiran eaaa a a a an aaa AEA 4 TOUCHRAd aee aiea AE A E aE AE Aa a an eatecs 4 Ea E E EE N E A TE E E E E dade teas 5 Buttons speakers and switches ccceccccccccecceeaeaeseeesesececceeeeecesaeaesseseceseseeeesesaeseaaensenees 6 TOYS estes ee atese T aca acterap tans T EE E S 7 Front components siorino ia aaae aaea a i aa 8 Rightside components serinirisrsriissinirisininink nindunan kikina ENE nEn E NAAN EANNAN RAA AANEEN ARANEAE AANE 9 Left Sid Components si24 isccccecsiarecdecvzesasaacaacaaasdasneddactaandaneqauaadaanaienchaacded decshaadeatcacsa acdaadesatedaedeatreniances 10 BOOM COMPONESMUS snein rs deudeddasuaanvaddaadan Matas a a a aaa aaa aa aaa 11 DIS NAY e E E a E steexsu a actupecesaaneudtessee ses onateceeessnsanees 12 Wireless antennas Select models only ceeeccceeeee eee eene eee cette teste eee eee eeeeaaeeeeeeeaaaeeeeeeniaeeeeeeeaas 13 Additional hardware components cccccceceeceeeeeee
61. per ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 33 Component replacement procedures
62. puter Setup MENUS 2 ccc cee ce cece eee ee cece teeta cea eee aeeaaeeaeceeeeeeeeeeeeeeee eee saa aaaeaaeaeaaeeaaeeaeeaeeeeeeeeeneeees 82 PIGIMONW ioaren aia a ltvantaandadccasbannsastesuesaasdinennsasndednensatedeaeness 82 EA T AE TE T E O 82 System Configuration MENU suici eves scsskieesenccetaeete nE EEEE 82 6 SPSCIIGAUONS iis sai cicaatssiccntesaiacssinsacaad casted inavensdes aia aa aaaeaii aa ai AAEEen 85 Computer Specification sosm essais ai aaa aaa iia eia aA AEE NAE E AEREA 85 33 8 cm 13 3 in display SPECIFICATIONS cece eeence cee cesetenneeeeeensenseeeseeneneeeeeeeesaaeaneeeeeteneasecenseaanes 86 Solid state module Specifications ecceceeeeeeececceeceeeeeeeeeeeeeeeccaaeaaaeaecaeeeeeeeeeeeeeeeseesenesescacsueeeeeeeess 87 DVD ROM drive specifications seiniin innn aaaea aa a aaa aaa ada aAa aaa 88 System resource specifications eeeessseeeessrrseeeirrneeerirrdaatnnnnaddinnnaaataaaAadnnaaAaaaAaaa AAAA A AaN AAAA AAAA RAe 89 7 Power cord set reguirementS renier E EAE 90 Requirements for all countries and regions ec eeeceeeeenee eee eeentee eee eeeeaeeeeeeeeaaeeeeeeeeiaeeeeeeeeiiaeeeeeeeeates 90 Requirements for specific countries ANd regions ceecceeeeeeeeeeeeeeeeceaeeaecaecceeeeeeeeeeeeeeeeeeeeeeteeenenes 91 o IRGC YCUIAG sessiscs cvcidas side evedacaiczvesadacsiczvepadacanadvekeds iann a a S aaraa 92 Batlery cna ranean EEE ER AREE E AEE 92 DISPIAY etonan i A NEEE ONO S EA 92 E A
63. r items beneath the pointer 6 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when pressed in combination with the fn and num Ik keys 7 Wireless key Turns the wireless feature on or off NOTE This key does not establish a wireless connection To establish a wireless connection a wireless network must be set up Top components 7 8 Front components Component 1 Drive light 2 Media Card Reader Description e Blinking white The solid state module or optical drive is being accessed e Amber HP 3D DriveGuard has temporarily parked the solid state module Supports the following optional digital card formats e Memory Stick e Memory Stick Duo adapter required e Memory Stick Pro adapter required e MultiMediaCard MMC e Secure Digital SD Memory Card e xD Picture Card XD e xD Picture Card XD Type H e xD Picture Card XD Type M 3 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the headphone jack the computer speakers are disabled 4 Audio in microphone jack Chapter 2 External
64. rt number Top cover 599569 001 Before removing the top cover follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Switch cover see Switch cover on page 37 b Keyboard see Keyboard on page 39 c Speakers see Speakers on page 46 d DVD ROM drive see DVD ROM drive on page 43 e Palm rest see Palm rest on page 48 Remove the top cover 1 Position the computer right side up with the front toward you 2 Remove the 12 slotted T8 2 5x5 0 screws 1 and the 4 PM2 0x3 0 screws 2 that secure the top cover to the base enclosure 3 If installed remove the ExpressCard slot bezel 1 and remove the tape that attaches the top cover to the audio jacks Component replacement procedures 67 4 Release the top cover from the sides of the base enclosure and gently use a flat bladed screwdriver to pry loose the top cover along the front edge 2 5 Remove the top cover 3 Reverse this procedure to install the top cover 68 Chapter 4 Removal and replacement procedures Modem module Description Spare part number Modem module NOTE The modem module spare part kit does not include a modem module ca
65. s by type e Resources by connection System resource specifications 89 7 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries and regions The requirements listed below are applicable to all countries and regions e The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer 90 Chapter 7 Power cord set requirements Requirements for specific countries and regions Country region Accredited agency Applicable n
66. semenon a E A a AE EA Ea 29 Cables and connectors ccce eee eeeeeeeeececae cee eeeeeeeeeeeeetceceaaaecaeeeeeeeeeeeeeteeeteees 30 Dive handing esiin aa saasetdlevistahsced ocsedadnadetedsbadvaioeedghastipent 30 Grounding guidelines isiicnt sacgrasazenantddacecenashadiedsvasaad lads naaadadandanaanlacueseane ddcndaanenadacntacnanadeatlans 31 Electrostatic discharge damage ccceeseeeeeeeeeeesneeeeeeeeeenneeeeeeeeenaeeeeeeeeenaaes 31 Packaging and transporting guidelines cc eeeeeeeeeeetteeeeeeeeenees 32 Workstation guidelines cccccccccceneecccceeeseeeaaaececeeteteneenaneceeetetenees 32 Equipment guidelines ccccccccccccecceeeeeeeeeeeeeeeeteeeeeeteteeteneeeeeneees 33 Component replacement procedures cccccccecceceeeeeeeeeeeeeeceaccaaneaeeaeceeeeeeeeeeeeeegdceceacecieaeeeeeeeees 34 DEPVICS CAG E E E Sea ceeded E E E N 34 C mp tef TOOL osno nosinius a a a a E EE A A aaa 35 Battery ouo tenioriiron aa ini T O 36 SWITCH COVEN istesen eniinn anea anaE riada aa a aaa aaa Eiaa DAE Eea 37 KOYDOANG creciresiiini i anane E EEEE EEEE REET ERN 39 Memory modula ca ea sis natada ceeds Segcdaceveed iaiia E AA NA A AN 41 DVDROM dV e vsisi eaaa aa Ea a a aE Eaa iai a eaaa a a aE E 43 Power Dutton Doala sisine a EE A EE AEE A 45 SD PCAK EMS genrene o aeee taiua ana Earr aa aa aaa aaa a E nds octet AAA Ea GAEE ARANE 46 Palm ES lina sasecaceczessncctecel savage adcaneadeuddsbancanddssdsus
67. tem board see System board on page 71 k USB connector board and cable see USB connector board on page 73 Remove the power connector cable 1 Position the computer right side up with the front toward you Component replacement procedures 77 2 Disconnect the power connector cable from the base enclosure 1 and then remove the cable from the routing channel 2 in the base enclosure 3 Remove the power connector cable Reverse this procedure to install the power connector cable 78 Chapter4 Removal and replacement procedures 5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load NOTE Some of the Computer Setup menu items listed in this guide may not be supported by your computer NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup Starting Computer Setup 79 Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus To navigate a
68. the factory settings 82 RJ 11 modem cable 19 RJ 11 modem jack identifying 9 RJ 11 modem jack cable illustrated 22 RJ 45 network jack identifying 10 RTC battery removal 52 spare part number Rubber Kit spare part number 18 52 24 35 S Screw Kit spare part number 24 security cable slot identifying 10 Security menu set up BIOS administrator password 82 System IDs 82 security product description 3 serial number 15 34 100 Index service considerations 29 service tag 15 34 serviceability product description 3 setup utility File menu 82 navigating and selecting 80 restoring factory settings 80 Security menu 82 System Configuration menu 82 slots ExpressCard 10 security cable 10 solid state module precautions 30 product description 1 removal 50 spare part numbers specifications 87 solid state module bracket removal 51 speakers identifying 6 removal 46 spare part number specifications computer 85 display 86 DVD ROM drive 88 optical drive 88 solid state module 87 system resources 89 static shielding materials 33 switch cover removal 37 spare part number system board removal 71 spare part number 19 71 System Configuration menu 82 system date and time 82 system fan 83 system IDs 82 system information 82 system resources 89 19 23 50 17 46 16 37 y thermal material replacement 59 tools required 29 top cover removal 67 spare part number TouchPad buttons 4 identifying 4 i
69. tory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Wireless antennas select models only 13 Additional hardware components Qo Component 1 Power cord 2 Battery Description Connects an AC adapter to an AC outlet Powers the computer when the computer is not plugged into an external power source 3 AC adapter Converts AC power to DC power Batteries and power cords vary in appearance by country or region 14 Chapter 2 External component identification 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag Seriol XXXXXXXX MEUT Product XXXXXXXX M Warranty lyly y Model KXXKAXX Component Description 1 Product name The product name affixed to the front of your computer 2 Serial number s n An alphanumeric number that is unique to each product 3 Part number Product number p n The number that provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period The duration of the warranty period for this computer 5 Model description The alphanumeric identifier you need to locate d
70. uch as a wireless local area network WLAN device e Amber All wireless devices are off Top components 5 Buttons speakers and switches NOTE Your computer may look slightly different from the illustration in this section Component Description 1 Speakers 2 Produce sound 2 Internal display switch Turns off the display if the display is closed while the power is on 3 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button to shut down the computer e When the computer is in the Sleep state press the button briefly to exit Sleep If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings and how to change them select Start gt Control Panel gt Power Options 6 Chapter 2 External component identification Keys Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Function keys Execute frequently used system functions when pressed in combination with the fn key 5 Windows applications key Displays a shortcut menu fo
71. utine operation 5 External monitor port Connects an external VGA monitor or projector 6 RJ 45 network jack Connects a network cable 7 HDMI port Connects an optional HDMI device 8 Combo eSATA USB port Connects an optional USB device or high performance eSATA components such as an eSATA external solid state module 9 USB port Connects optional USB device 10 ExpressCard slot Supports optional ExpressCards 10 Chapter 2 External component identification Bottom components Component Description 1 Battery release latches 2 Release the battery from the battery bay 2 Battery bay Holds the battery Bottom components 11 Display NOTE Your computer may look slightly different from the illustration in this section nf Component Description 1 Internal display switch Turns off the display if the display is closed while the power is on 2 Internal microphone Records sound 12 Chapter 2 External component identification Wireless antennas select models only The antennas send and receive signals from one or more wireless devices These antennas are not visible from the outside of the computer Component Description WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regula
72. utlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the switch cover see Switch cover on page 37 6 Remove the keyboard Remove the speakers 1 Position the computer right side up with the front toward you 2 Disconnect the speaker cable 1 from the system board amp NOTE The two speakers are connected with a single cable Remove the two PM2 5x3 0 screws 2 that secure the speakers to the base enclosure Remove the speaker cable from the clips and routing channel Remove the tape holding the left speaker to the base enclosure SS eS S Using a flat bladed screwdriver gently pry the left speaker from the base enclosure 3 lifting the left speaker 4 up and away at an angle 46 Chapter4 Removal and replacement procedures 7 Slide the right speaker back and out from the tab 5 that holds it at the right then lift the right speaker 6 up and out at an angle Reverse this procedure to install the speakers Component replacement procedures 47 Palm rest Description Spare part number Palm rest includes TouchPad 599551 001 Before removing the palm rest follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 R
73. val and replacement procedures DVD ROM drive Description Spare part number DVD ROM drive 599539 001 Before removing the DVD ROM drive follow these steps 1 v oN oo mope By Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 36 Remove the switch cover see Switch cover on page 37 Remove the keyboard see Keyboard on page 39 NOTE You can release the keyboard without removing the keyboard cable from the system board and then rotate it left until it rests upside down on the left side of the computer to remove the DVD ROM drive Remove the DVD ROM drive 1 V oN A Position the computer with the right side toward you Remove the PM2 5x5 0 screw 1 that secures the DVD ROM drive to the computer Insert a flat bladed screwdriver or similar tool into the access point on the top cover and press the DVD ROM bracket 2 to the right to release the drive from the computer Remove the DVD ROM drive 3 from the computer Component replacement procedures 43 5 If it is necessary to replace the DVD ROM drive bracket position the DVD ROM drive with the rear toward you 6 Remove the two PM2 0x3 0 screws 1 that secure the DVD ROM drive bracket to the DVD ROM dri
74. ve 7 Remove the DVD ROM drive bracket 2 Reverse this procedure to reassemble and install a DVD ROM drive 44 Chapter4 Removal and replacement procedures Power button board Description Spare part number Power button board with cable 599517 001 Before removing the power button board follow these steps 1 2 3 4 5 Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 36 Remove the switch cover see Switch cover on page 37 Remove the power button board 1 Release the LIF low insertion force connector that connects the power button board cable to the system board 1 and then disconnect the power button board cable 2 Gently pull the power button board away from the double sided tape that secures the board to the base enclosure Remove the power button board 3 Reverse this procedure to install the power button board Component replacement procedures 45 Speakers Description Spare part number Speaker assembly 599566 001 Before removing the speakers follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC o
75. xembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zambia and Zimbabwe Broadcom 43224 802 11a b g n 2x2 WiFi Adapter For use in Antigua and Barbuda Aruba Bahamas Barbados Belize Canada Guam Guinea 582564 001 Haiti Jamaica Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname the United States and the U S Virgin Islands For use in Afghanistan Albania Algeria Andorra Angola Argentina Armenia Australia Austria 582564 002 Azer
76. y 1 2 Position the computer right side up with the right side toward you Release the USB connector board cable from the base enclosure clips and routing channel 1 Component replacement procedures 73 3 Remove the USB connector assembly 2 from the base enclosure Reverse this procedure to install the USB connector assembly 74 Chapter 4 Removal and replacement procedures Modem module cable amp NOTE The modem module cable with RJ 11 connector is included in the Cable Kit on page 22 part number 599525 001 Before removing the modem module cable follow these steps 1 2 3 Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 36 Remove the following components a Switch cover see Switch cover on page 37 b Keyboard see Keyboard on page 39 c DVD ROM drive see DVD ROM drive on page 43 d Heat sink and fan see Heat sink and fan on page 57 e Speakers see Speakers on page 46 f Palm rest see Palm rest on page 48 g Solid state module see Solid state module on page 50 h Display assembly see Display assembly on page 62 i Top cover see Top cover on page 67 j System board see System board on page 71 k USB connector board a

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