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HP 3000 Series User's Manual

1. 3 Black Cartridge 100 2223 Order HP Part Q7560A MENNEKERN n Estimated Pages Remaining 5488 T Based on page coverage with this supply of 5 0 uen Low Reached NO G Serial Number 100737177 Ke Pages printed with this supply 11 T e First Install Date 20040101 E Other Links Last Used Date 20040114 hp instant support Le Order Supplies Cyan Cartridge 400 Er Order HP Part 07561A aaa Estimated Pages Remaining 3487 Based on page coverage with this supply of 5 05 Low Reached NO Serial Number 100802596 Pages printed with this supply 13 First Install Date 20040101 Last Used Date 20040114 Magenta Cartridge 400 Order HP Part Q7563A sss Estimated Pages Remaining 3487 Based on page coverage with this supply of 5 05 Low Reached NO Serial Number 100802857 Pages printed with this supply 13 First Install Date 20040101 Last Used Date 20040114 Yellow Cartridge 400 Order HP Part Q7562A Co E Estimated Pages Remaining 3487 Based on page coverage with this supply of 5 0 Low Reached NO Serial Number 100737191 Pages printed with this supply 13 First Install Date 20040101 Last Used Date 20040114 Return amp Recycling Please return your genuine HP supplies for recycling to Hewlett Packard For more information please visit us at http veww hp com go recycle Figure 2 4 Supplies Status screen Table 2 4 Supplies Status
2. A 2 ae e D Let Network Settings TCP IP SNMP Network Settings Other Links Help Support HP Home IP Configuration Method Host Name IP Address Subnet Mask Default Gateway Domain Name Primary WINS Server Secondary WINS Server Syslog Server Syslog Maximum Messages Syslog Priority Idle Timeout TTL SLP System Contact System Location LPD Banner Page Default IP DHCP Note A change in IP Address will result in loss of connectivity to the browser I RS E 270 Seconds 4 Enable gt Legacy Default IP 7 when BOOTP DHCP RARP servers are not available iv Send DHCP requests if IP address is Auto IP 169 254 x x or Legacy Default IP Figure 4 1 Network Settings screen Cancel Depending on your HP Jetdirect print server model and operating version the following are some tasks that you can perform from the Networking screens 54 Chapter 4 Change network configuration settings for various types of network connections Turn on or turn off printing protocols Set up a support contact and support URLs Set a password to control access to the product and network configuration settings This password is synchronized with the password that you set on the Security screen under the Settings tab so you may set or reset it from either screen Configure the security of your product through the use
3. Callout Area on the screen Information or capability that the area provides 1 Print Cartridge Information If available provides the following information the percent of life remaining and the estimated number of pages remaining before the supply is empty the total number of pages that have been processed with the supply the ENWW Supplies Status 13 Table 2 4 Supplies Status continued Callout Area on the screen Information or capability that the area provides supply serial number and HP part number and an indication of whether or not the supply has reached the low status m The percent of life remaining and the estimated number of pages remaining before the supply is empty m The total number of pages that have been processed with the supply m The supply serial number and the HP part number m An indication of whether or not the supply has reached the low status If the Override at Out option has been enabled at the product control panel 5 when the supply is exhausted a message appears that states the cartridge o was used with the override setting A 23 s O ET NOTE Ifa non HP supply is used information about the device might not be available In addition a warning message about the 5 risks associated with using non HP supplies could appear on the 2 screen No further information about the status of the supply will o be available 2 Order Supplies link Use this feature to connect to a Web page that fa
4. taliano Italian m Suomi Finnish m Espa ol Spanish m Portugu s Portuguese m Svenska Swedish ET NOTE The default language is the language that the Web browser is currently using If your browser and control panel both use a language that is not available for the HP EWS English is selected as the default If you make any changes on the Language screen click Apply to save your changes 46 Chapter 3 Configuring the product from the Settings screens ENWW Date amp Time Use the Date amp Time screen to update the product time The following illustration and table describe how to use this screen Date amp Time Current Date Current Time 2005 wav gt ra fit fie Pm e Refresh Date Time Format CO Clock Drift Correction Apply Cancel Figure 3 12 Date amp Time screen Table 3 9 Date amp Time Callout Area on the screen Information or capability that the area provides 1 Current Date and Current Time Shows the product date and time when the EWS was opened If either is incorrect an IT administrator can change the information at the product control panel or through this HP EWS page a 2 Refresh Click this button to update the product date and time on the screen For more S information see Date Time Format N 97 3 Date Time Format Click this button to open a screen where you can select the date and time E format oO 4 Clock Drift Correction Click this button
5. CARD SLOT Storage 2 MB Capacity RAM DISK Storage 44 MB Capacity DIMM Slot 1 Empty Card Slot 1 32 MB FAW FLASH 2 MB Figure 1 2 Sample HP EWS screen ENWW Navigating through the HP Embedded Web Server 5 G lt lt D E Table 1 1 HP Embedded Web Server Callout HP EWS Description More information screen feature 1 Product name View the product name and Internet protocol IP and TCP IP address address 2 Tabs Information tab View information aboutthe See Viewing product status from the product You cannot HP EWS Information screens configure the product using the screens on this tab Settings tab Use the features on this See Configuring the product from the tab to configure the Settings screens product Networking tab View network status and See Managing network operation from configure the network the Networking screens settings 3 Menus Different on each tab Click a tab to show the menus 4 Other Links hp instant support Connect to a set of Web m See Using the Other Links as a resources that help solve resource problems and describe the additional services that m See HP Instant Support are available for your HP product m See Product Support Order Supplies Use the Internet to order See My Service Provider and My genuine HP supplies for Service Contract your HP product Product Support Use product specific help from the HP Web site to solve a p
6. Q 5 r D o 6 Calibration Information Lists the last color plane registration CPR page count the last CPR page count date the last page count in engine cycles for DMAX DHALF and the last DMAX DHALF page count date Color plane registration occurs when new print cartridges are installed to compensate for any slight variations that might occur in cartridge circumference DMAX is a density calibration of each print cartridge color at 100 coverage DHALF is also a density calibration of each print cartridge color but as a halftone instead of a full color During halftone printing the dots of toner are spread out and coverage of the toner is less than 100 7 Color Density Lists the cyan magenta yellow and black CMYK values for highlights midtones and shadows EE EE EE EE EE EE y am ER BRIT 12 Chapter 2 Viewing product status from the HP EWS Information screens ENWW Supplies Status The Supplies Status screen shows more detailed supplies information and provides part numbers for genuine HP supplies It is helpful to have the part numbers available when ordering supplies The following illustration and table describe how to use this screen Supplies Status Ordering Information Hewlett Packard supplies can be ordered on the Internet on line through your printer software or by calling an authorized reseller Refer to your User Guide for instructions
7. changes The information that is typed here appears on the Device Information screen that opens from the Information tab It also appears in e mail messages that are sent from the product This might be useful if you need to locate the product to replace supplies or fix a problem Settings tab ENWW Device Information 45 Language Use the Language screen to select the language in which the HP EWS screens appear The following illustration and table describe how to use this screen Language View Pages in Browser Language C View Pages in Device Language C GelectA Language ENGusH Apply Cancel Figure 3 11 Language screen CAUTION Selecting View Pages in Device Language or Select A Language changes the language for everyone who uses the HP EWS Table 3 8 Language Callout Area on the screen Information or capability that the area provides LH 1 View Pages in Browser Use this feature to detect which language is selected for your Web browser 2 Language The HP EWS screens appear in the same language 5 this is the default c 2 View Pages in Device Use this feature to detect which language is selected for the device control Language panel The HP EWS screen appear in the same language 3 Select A Language Select the language for the HP EWS screens from these choices English xm Dansk Danish m Fran ais French m Norsk Norwegian m Deutsch German m Nederlands Dutch m
8. provider This link appears only if the service provider has configured it My Service Contract Connect to a page that shows the terms and limits of your service contract This link appears only if the service provider has configured it Adding a link Use this procedure to add a link 1 Under Add Link type the URL and the name of the link as you would like it to appear in the HP EWS 2 Click Add Link Removing a link Use this procedure to remove a link 1 Under User defined Links select the link or links that you would like to remove 2 Click Remove Selected Link Chapter 3 Configuring the product from the Settings screens ENWW Device Information Use the Device Information screen to provide a name of your choice for the device assign an asset number and configure the company name the person to contact about the device and the physical location of the device The device TCP IP address device name device model and serial number are also available on this screen Device Information Printer Name HP Color LaserJet Xxx Printer Location Room 2 Floor 2 Asset Number Device 1 Company Name Your Company Contact Person Your Name Default IP Address 192 168 0 10 Product Name HP Color LaserJet OOK Printer Model COXA Printer Serial Number L Apply Cancel Figure 3 10 Settings tab Device Information screen EZ NOTE f you make any changes on the Device Information screen click Apply to save the
9. toner cartridge See print cartridge trays diagnostics 28 troubleshooting Configuration Page screen 10 instant support 57 product support 59 U usage information AutoSend 39 Usage screen 16 username 41 Ww Web browsers closing after logging off 4 defined 1 supported 3 Web Jetadmin 2 Web server embedded defined 1 features 1 Web sites support instant 57 product 59 ENWW 2005 Hewlett Packard Development Company L P www hp com
10. File System Access PJL ENABLED e PML ENABLED t NFS ENABLED a PostScript ENABLED Direct Ports USB IEEE 1284 ENABLED Paper Trays and Options Default Paper Size LETTER Tray 1 Size LETTER Tray 1 Type PLAIN Tray 2 Size LETTER Tray 2 Type PLAIN Tray 3 Size LETTER Tray 3 Type PLAIN Duplex Unit Internal Input Trays 1 TRAY 1 100 Sheets 2 TRAY 2 250 Sheets 3 TRAY 3 500 Sheets Output Bins 1 STANDARD TOP BIN 250 Sheets Face Down Calibration Information Last CPR Engine Cycles 850 Last DMax DHalf Engine Cycles 850 Last DMax DHalf 14 Jan 2004 20 02 Color Density C M Y K HIGHLIGHTS 0 n 0 0 MIDTONES 0 0 0 0 SHADOWS 0 n 0 0 Figure 2 3 Configuration Page screen 2 of 2 ENWW Configuration Page 11 Table 2 3 Configuration Page 2 of 2 Callout Area on the screen Information or capability that the area provides 4 Security Lists the status of the control panel lock disk write protect options and direct connect USB or parallel ports You can change the status of the Direct Connect ports on the Security screen under the Settings tab by selecting or clearing the Disable Direct Ports check box 5 Paper Trays and Options Lists the size and type of media that is specified for each of the trays in the product If a duplexing unit or any paper handling accessories are installed on the product information about those devices is also listed here 3 h Q 9 3 D ct
11. HP Web Jetadmin www hp com go webjetadmin 2 Chapter 1 Overview ENWW System requirements In order to use the HP EWS you must have the following components A supported Web browser Browsers that support embedded Web servers include but are not limited to the following z e GL gt 6 m Konqueror 3 0 or later m Microsoft Internet Explorer 6 0 or later m Mozilla 1 0 and Mozilla derivatives m Netscape Navigator 6 2 or later m Opera 7 0 or later m Safari 1 0 or later m A transmission control protocol Internet protocol TCP IP based network connection m An HP Jetdirect print server embedded or enhanced input output EIO installed in the product Opening the HP Embedded Web Server Use the following procedure to open the HP EWS EZ NOTE You cannot view the HP EWS screens from outside of a firewall 1 Open a supported Web browser 2 Inthe Address or Go to field type the TCP IP address that is assigned to the product for example http 192 168 1 1 orthe host name for example npi XXXXXX or a configured host name such as http www your server com If you do not know the TCP IP address for the product you can find it by using the control panel menu or by printing a configuration page For instructions see the user guide that came with your product ENWW System requirements 3 G lt b lt D E Login and logoff 4 The HP EWS has screens that can be used to view product i
12. Settings screens ENWW Restrict Color Use the Restrict Color screen to restrict color printing You can restrict color printing for all users or for specific users or specific applications The following illustration and table describe how to use this screen Restrict Color This feature is used to restrict color printing for all users or for specific users and or applications For example to print all e mail messages without color select COLOR IF ALLOWED then set the e mail application s permission to black only Note This page requires JavaScript Restrict Color Use Set the color job printing behavior ENABLE COLOR All color jobs will be printed in color COLOR IF ALLOWED The permissions defined below will determine whether each job will be printed in color or not If either the user or the application has a black only permission then the job will be printed without color C DISABLE COLOR All color jobs will be printed in black Note The rest of the settings on this page will not take effect unless COLOR IF ALLOWED is selected User Permission e Default User Permission for users notin the User Permission list Color zj The User Permission list stores up to 50 users and their associated permissions System User Name System User Name cM EE ss Permission Delete c olor z Settings tab Application Permission O Default Application Permission for applications not
13. are available for your product Before any of the product data is sent to Hewlett Packard for analysis you can view all of the information for example the serial number error conditions and product status that will be forwarded Hewlett Packard treats this information as confidential 7 x l i G da o ENWW HP Instant Support 57 Information you can get from HP Instant Support The HP Instant Support Web site provides these tools for troubleshooting and for maintenance m Firmware and software updates m Troubleshooting for recent events that are listed on the Event Log For example the product might show a jam as the most recent event listed in the event Log The HP Instant Support Web site detects the event and provides troubleshooting information for the jam m Support packs m Product documentation such as user guides and getting started guides Order Supplies The Order Supplies link connects you to a Web page that facilitates your online ordering of supplies from a reseller of your choice The supplies that you need are preselected You can change quantities or select additional items Your items are added to the shopping cart ready for checkout ensuring that the correct supplies are ordered through your selected reseller G e gt 1 m i x U 58 Chapter 5 Using the Other Links as a resource ENWW Product Support The Product Support link connects you to a Web page that brings toge
14. genuine HP supplies Other Links hp instant support Order Supplies Product Support My Service Provider My Service Contract Figure 5 1 Other Links box ET NOTE You can use the Edit Other Links screen on the Settings tab to add up to five customized links to the Web sites of your choice With a permanent storage device installed you can add up to five additional links without the extra storage you can add one additional link These links appear throughout the EWS screens in the Other Links box beneath the left navigational bar For more information see Edit Other Links The following sections describe each of the links that appear by default in the Other Links box HP Instant Support Hewlett Packard Company offers HP Instant Support an Internet based support system that collects diagnostic information from your product and matches it with the HP information database At HP Instant Support you can find intelligent solutions that help you resolve problems quickly and easily How HP instant support works Information is gathered from your product and securely transmitted to Hewlett Packard Company when you click hp instant support The HP Instant Support Web site reads the product data to analyze the product s current status The Web site creates a customized Web page that appears in the browser window and contains easy to follow text and visual aids The HP Instant Support Web site also directs you to additional services that
15. in the Application Permission list c olor z The Application Permission list stores up to 10 applications and their associated permissions Technical Application Name Technical Application Name PEE hh ss Permission Delete c olor 7 Q Consultthe Color Usage Job Log for System User Names and Technical Application Names that have printed to this device Apply Cancel Figure 3 16 Restrict Color screen ENWW Restrict Color 51 Table 3 11 Restrict Color Callout Area on the screen Information or capability that the area provides 1 Restrict Color Use Select whether to print all color jobs in color print all color jobs in black or allow printing in color according to custom permission settings To assign custom permissions settings you must select COLOR IF ALLOWED 2 User Permission Default Permission Select the default color print setting for users who are not in the User Permission list 3 User Permission User Permission list Assign color printing permissions to users in the list To add users to the list type the new user name in the System User Name field on the right and click the left arrow To change permissions select the system user name click the right arrow and select the permission To delete a user from the list select the system user name and click Delete Avoid spaces in system user names 4 Application Permission Default Select the default color printing settings
16. provide details about the device and its configuration PAPER HANDLING menu Set the type of media that is in each tray CONFIGURE DEVICE menu Configure the device to affect the device behavior For example you can configure device personality settings from this menu such as print quality settings or destination bins DIAGNOSTICS menu Get information about the device that you can use to troubleshoot problems Click the plus sign next to a menu or click the menu itself to see the submenus or subentries o Ei e e o ct D Let Plus sign Using the menus on the Configure Device screen The following procedure is provided only as an example Similar procedures can be used to set other menu items Follow these steps to print a configuration page example procedure 1 Click INFORMATION 2 Select the check box for the information page that you want to view or print and then click Apply ET NOTE Print drivers and software programs frequently override selections that are made on the Printing menu and the Paper Handling menu For more information see the user guide that came with your product Any changes are reflected on the Device Status screen the Configuration Page screen and the Paper Handling menu 28 Chapter 3 Configuring the product from the Settings screens ENWW E mail Server ENWW Use the E mail Server screen to configure e mail settings for outgoing and incoming e mail Use
17. screen appears Alerts test You are about to send a test alert to the selected alert destinations Click OK to send the test or click Cancel to return to the main Alerts page without sending the test Mort Destinations M anyone your company com By default the return address on the test alertis the product s e mail address To receive any response that is generated from this test type your own e mail address in the following box Return Address Device 1 your company com Message Text This is a test alert You have received this alert because you have been selected to receive information about the following product The product does not need attention at this time Product HP Color LaserJet Go Currently selected alerts Order Cartridge Order Fuser Kit Order Transfer Kit Order Document Feeder kit Replace Cartridge Replace Fuser kit Replace Transfer Kit Replace Document Feeder Kit Non HP Supply Installed Device Error 55 DC Controller Error Internal Clock Error Bad Duplexer Connection Duplex Error Check Duplexer Digital Send LDAP Server Error Digital Send SMTP Server Error Digital Send Server Error Scanner Component Error Copy Processor Communications Error Close Drawers Doors And Covers Manually Feed 20 Insufficient Memory 41 3 Unexpected Paper Size Settings tab Currently selected attachments Thank you for using Hewlett Packard products If you want additional notes to appear at the be
18. to correct the product clock drift use the following procedure Chapter 3 Configuring the product from the Settings screens ENWW ET NOTE This process keeps the clock from drifting losing or gaining time but does not synchronize the clock with the network time server clock 1 Select the Enable Clock Drift Correction check box In the Network Time Server Address field type the TCP IP address of the clock which you want to use for correction of the product clock drift E NOTE Alternatively you can click the Automatically Find Server button to find a time server on your network and automatically fill in this field 3 In the Local Port to Receive Time from Server field type the name of the appropriate port 4 Click OK EZ NOTE Use this screen only to configure the time server for clock drift correction not to set the clock To set the clock use the main Date amp Time screen For further information see Date amp Time Settings tab ENWW Date amp Time 49 Wake Time An IT administrator can use the Wake Time screen to schedule product wakeups from sleep mode on a daily basis For example the product can be set to wake up at 07 30 so the product has finished initializing and calibrating and is ready to use by 08 00 The administrator sets only one wakeup setting per day however each day can have a different wakeup setting Additionally to save energy the sleep delay can be set to turn the product off aft
19. 0 0 0 ENVELOPE MODE 0 0 0 LABEL MODE 0 0 0 TOUGH PAPER MODE 0 0 0 X RESISTIVE MODE 0 0 0 EXTRA HEAVY MODE 0 0 0 HUMID TRNS MODE 0 0 0 HUMID TOUGH MODE 0 0 0 GLOSSY MODE 0 0 0 INTRMEDIATE MODE 0 0 0 ROUGH MODE 0 0 0 4MM TRNS MODE 0 0 0 LT ROUGH MODE 1 0 0 0 LT ROUGH MODE 2 0 0 0 Total 2 2 PAPER PATH USAGE c Source Count Destination Count o Envelope Feeder 0 Fare Up 0 ber Manual Feed Tray 0 Face Down 2 Q Tray i 0 External Bin 0 Tray 2 0 Other 0 Tray3 2 Total 2 be External Tray 0 Le other 0 S Total 2 e Black 6 0 Cyan 10 796 Magenta 3 396 Yellow 0 5 Figure 2 7 Usage Page screen 2 of 2 Table 2 7 Usage Page 2 of 2 Callout Area on the screen Information or capability that the area provides 4 Print Modes amp Paper Path Usage Indicates the different print modes that actual have been used for color and monochrome black and white print jobs 5 Historical Printer Coverage Indicates the average amount of toner that is used on each printed page ENWW Usage Page 17 Diagnostics Page The Diagnostics Page screen provides information about calibration color density and parameters Diagnostics Page Calibration Information Last CPR Engine Cycles 390 Last CPR 13 Jan 2005 08 25 Last DMawDHalf Engine Cycles 0 2 Color Density C M Y K HIGHLIGHTS 0 0 0 0 MIDTONES 0 0 0 0 SHADOWS 0 0 D 0 ABCD EF GHI JKL MNOP QR ST UV W x Y Z AABB 00 00
20. 00 00 00 OO 7F 7F 7F 7F 6 00 00 00 OO 00 0008 00 32 0 00 0000 0000 00000000 OO OO 00 00 00 00 00 00 00 3300 00 0000 0000 00 OO 00000000 00 00 0000 00 00 m 00 00 00 00 00 00 0000 00 3400 00 0000 0000 0000 00000000 OO OO 0000 OO OO OO 00 000000 OO 00 OO OO 00 35 00 00 0000 0000 0000 00000000 0000 0000 OO OO 0000 000000 OO 00 0000 OO 36 00 00 0000 0000 0000 00000000 OO OO 0000 OO OO OO 00 000000 OO 00 0000 00 no Figure 2 8 Diagnostics Page screen Table 2 8 Diagnostics Page Callout Area on the screen Information or capability that the area provides 1 Calibration Lists the last color plane registration CPR page count the last CPR page count date Information the last page count in engine cycles for DMAX DHALF and the last DMAX DHALF page count date 18 Chapter 2 Viewing product status from the HP EWS Information screens ENWW Table 2 8 Diagnostics Page continued Callout Area on the screen Information or capability that the area provides Color plane registration occurs when new print cartridges are installed to compensate for any slight variations that might occur in cartridge circumference DMAX is a density calibration of each print cartridge color at 100 coverage DHALF is also a density calibration of each print cartridge color but as a halftone instead of a full color During halftone printing the dots of toner are spread out and coverage of the toner is less than 10096 2 Color Density Lists t
21. 00 00 04 0C 1013 17 18 1D 22 28 2C 3035 3A3F 3F 43 45 45 48 49 4C 4E 54 5A 5F 62 6368 BE 9C 4861 B3BBB8 AE BABF 768B 97 94 AD AS AEBSB7 B9 6A B1 00 00 00 00 00 00 00 00 O0 00 16141014 14 12 17 14 1F 1F 27 28 2C34 36 34 37 3D 43 47 47 4B 49 4A AE 50 56 SF 63 64 64 B5 B9 AA BG Cd C6 CB G8 C1 72 75 7E 91 LAS AS AO AD 0000 0000 00 L 0207 OA0B05 04 041618 1E 90 OF 7 00 00 o0 D 00 UU 00 00 DO 00 00 0 0 30 3 3F 43 46 49 47 4 4 84 ABCBD DEDF 5AD2 68 6E 76 m 8D AD BEE CC DD DF DF SF DBOO 00 00 00 00 00 10 00 00 00 00 00 00 0000 04 0C 1013 1718 1D22 28 2C 3035 343F 3F 43 45 45 48 49 41 4C 4E 54 SA 5F 62 63 68 86 9C A8B1 B3BB 68 AE BA GF 76 8B 97 9A AD A5 AEBS B7 B9 12 64 B1 00 S 00 00 00 DO 00 00 00 00 LAE 1014 14 12 17 1A AF IF 27 28 2C 34 36 34 h Q 3 fo Q ot D og OE C QV AN 00 01 45 46 45 9D 9 0 000000 00 00 00 00 47 00 00 7 08 OB OB OE 08 09 OD OF 17 1B1E 24 26 2A 2C 2C 30 34 38 3E 3F 43 46 49 47 184B 4E 4F 4F 84 ABCBD7 DEDF 5AD2 68 BE 76 BA 9D AD B6 BB CCDDDF DF SF DBOO 00 1900 00 0000 0000 0000 00000000 00 00 00 00 000000 OO 00 0000 00 20 FD E4 FE 70 02 1C FD E4 FF F1 FF FB FF E7 FF F6 FF D8 00 00 oc OD 10 11 1A1BAE 1F 84 85 94 AF A445 AAB1 B4 B5 C1 C9 BC 6F 7C 7D 80 87 90 57 00 01 06 OD 00 FF 01 FF OO FF 00 ae J 2502 24 02 24 20 2E 00 20 00 00 00 00 26 34 3B 40 43 46 47 58 59 BO 61 BA 6B 27 CC CF DB D7 DCEF F2F7 OE OF 1819 2822 25 2426 2E 2F 32 38 44 49 4E 7F 00 FF 00 FF 00 00 00 00
22. 1 Click the Log Off link 2 To complete the logoff close the browser Chapter 1 Overview ENWW ZN CAUTION If you do not close the browser the connection to the product HP EWS continues to run and could pose security risks z 2 e GL gt 6 Navigating through the HP Embedded Web Server To navigate through the HP EWS screens click one of the tabs such as Information or Settings and then click one of the menus on the navigation bar that is located on the left side of the screen The following illustration and table provide information about the HP EWS screens ET NOTE The appearance of the HP EWS screens might differ from the illustrations in this user guide depending on the product features and the settings that your IT administrator has established 0 10 h HP Color 3000 119 UJ o HP Color LaserJet XXXX Printers invent e Networking m Device Status Ready o PausefResume o Continue Toners remaining Black Cartridge 100 Cyan Cartridge 100 Magenta Cartridge 100 Yellow Cartridge 100 Supplies Details TIPP Order Supplies Product Support Input Output Status Capacity Size Type Tray 1 L Empty 100 Sheets LETTER PLAIN Tray 2 GRRE 40 250 Sheets LETTER PLAIN 100 Tray 3 GRRE 40 500 Sheets LETTER PLAIN 100 STANDARD TOP l OK N A NA BIN Change Settings Capabilities Printer Serial Number G Firmware Datecode 20050428 46 021 0 MT Duplex OFF
23. B Empty HP JetDirect J7949E 192 168 0 10 2 MB Capacity 44 MB Capacity Installed DIMM Memory On Board Memory System Total RAM DWS Automatic Resource Saving Enabled OMB 128 MB 128 MB 38 00 Figure 2 2 Configuration Page screen 1 of 2 Table 2 2 Configuration Page 1 of 2 Callout Area on the screen Information or capability that the area provides 1 Device Information Lists the name serial number version numbers and other information for the device 2 Installed Personalities and Lists Options m Version and TCP IP address for all network devices connected to the product external or internal Jetdirect m All of the printer languages that are installed such as printer command language PCL and PostScript amp PS 10 Chapter 2 Viewing product status from the HP EWS Information screens ENWW Table 2 2 Configuration Page 1 of 2 continued Callout Area on the screen Information or capability that the area provides m Options that are installed in each DIMM slot and EIO slot m USB devices that can be connected to a printer used as a host USB controller such as mass storage devices card swipes or keypads 3 Memory Lists memory information PCL Driver Work Space DWS and resource saving information Security 2 Control Panel Lock NONE s Control Panel Password DISABLED Device Type CARD SLOT Write Protect DISABLED 2 Device Type RAM DISK Write Protect DISABLED
24. HP Color LaserJet 3000 3800 Series printers HP Embedded Web Server User Guide HP Embedded Web Server User Guide invent Copyright and Warranty 2005 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein EWS V10 0 Trademarks and credits Adobe and PostScript are trademarks of Adobe Systems Incorporated Microsoft and Windows are U S registered trademarks of Microsoft Corp Edition 1 5 2005 Table of contents 1 Overview What is an embedded Web server ii GEKEER KG GER GRA ennenen nnn nenen 1 giis EM 1 Additional features with a permanent storage device sse eee eee eee 2 HP Web Jetadmin and the HP Embedded Web Server sss 2 SY Ez eUI 3 Opening the HP Embedded Web Server iss ese ss sesse ee ees se ee de ee de ka ee atenta dandas 3 LOGIN and logol RE RE EN EE ROER vedo ade 4 Logging in as an administrator TTT 4 Logging Off as an administrator ter ttr NR ee Ge
25. JIS 8 5x13 0 0 14 0 0 22 00 00 oo 0 0 STATEMENT 0 0 0 5 k 00 oo ooj bid TOTAL 00 20 20 PRINTER USAGE Figure 2 6 Usage Page screen 1 of 2 Table 2 6 Usage Page 1 of 2 ram D OYe EER l m 1 Callout Area on the screen Information or capability that the area provides 1 Usage Totals equivalent Indicates the types of pages that have been printed the number of single sided pages that have been printed the number of duplexed pages that have been printed and the total number of pages that have been printed 2 Units A unit is equal to a standard A4 size Letter size page All other page sizes are referenced in relation to this standard size An A4 size Letter size page printed on both sides counts as 2 units 3 DUPLEX 1 IMAGE DUPLEX 1 IMAGE refers to pages that are printed as part of a duplexed two sided print job but which are blank on the second side QI MEBENNNNENGNE 16 Chapter 2 Viewing product status from the HP EWS Information screens ENWW Print Mod PRINT MODES USAGE Print Mode Mono Color Total AUTO SENSE MODE 0 2 LIGHT MODE 0 0 0 HEAVY MODE 0 0 0 CARDSTOCK MODE 0 0 0 TRNSPARENCY MODE
26. P3 mailbox account user name is product and the POP3 server is hp com the product e mail address is product hp com ET NOTE Each product that is configured for incoming mail must have its own POP3 mailbox account on your network s e mail server The POP3 mailbox accounts are typically configured by your organization s network or e mail administrator A CAUTION Make sure that you do not use your personal e mail account Doing so could cause all of your e mail to be deleted You would receive no notification that this deletion had taken place Select the Enable Incoming E mail check box Type the TCP IP address of the POP3 mail server in the POP3 Server text box Type the user name and password for the product mailbox account and then click Apply to save the changes 30 Chapter 3 Configuring the product from the Settings screens ENWW Alerts ENWW From the Alerts screen IT administrators can set up the product to send problem and status alerts to anyone through e mail messages When this function is configured alerts are automatically triggered about supplies paper path status and other service and advisory information More than one individual can receive alerts with each person receiving only specific alerts For example an administrative assistant might be responsible for ordering print cartridges or fixing jams and could receive advanced warning when toner is low or a jam occurs Similarly the long life supplies might
27. Permission for applications that are not listed in the Application Permission list 5 Application Permission Application Assign color printing permissions to Permission list applications in the list To add applications to the list type the application s name in the Technical Application Name field and click the left arrow To change permissions for an application select the technical application name click the right arrow and select the permission To delete an application from the list select the application s name and click Delete o Ei e e o et D Let D Color Usage Job Log Click the link to view names of applications and users that have printed to this device pe 52 Chapter 3 Configuring the product from the Settings screens ENWW 4 Managing network operation from the Networking screens Overview Use the Networking screens to configure and manage your product on your network The appearance and features of the screens available from the Networking tab differ depending on the model and version of your HP Jetdirect print server The following screen is similar to what you might see when you click Networking From the left navigational bar click the Networking menu for the screen that you want to view Ke Q 97 E us z pun G Z ENWW Overview 53 Z 5d o
28. apter 2 Viewing product status from the HP EWS Information screens ENWW Control Panel For products that have a control panel the Control Panel screen shows the product control panel display as if you were standing at the product Because this view shows the product status it can help you troubleshoot problems with the product ET NOTE The appearance of the screen might vary depending on your product Control Panel Snapshot This is an inactive image ofthe device Control Panel To update the image with current information click Refresh Image below Refresh Image Figure 2 10 Control Panel Snapshot screen OD c Q Em 3 us ie Ll ENWW Control Panel 21 Color Usage Job Log Use the Color Usage Job Log to view usage details for the printer The following illustration and table describe how to use the Color Usage Job Log screen Color Usage Job Log 1 Printer Information Printer Name HP Color LaserJet 3900 Serial Number 000000000 e Usage Totals Total Jobs in log Total mono sides Total color sides Total sheets Orr Date Time User Job Application Mono Sides Color Sides Total Sheets 2004 Jan 14 Internal Page 0 1 i 08 03 PM M MOM h o EY 3 e o 3 et o teg 2004 Jan 14 Internal Page 0 1 1 08 03 PM Oo Clear Color Usage Job Log To delete the Color Usage Job Log information currently stored on the device press the C
29. be handled by an external service provider who could receive alerts about performing product maintenance loading the front or rear stapler and similar needs With a permanent storage device installed such as a hard disk a user can create up to four different destination lists with up to 20 recipients on each list Without the permanent storage device a user can send alerts to only four e mail addresses By selecting the Remove Control Panel Supplies Status Messages option available on the Alerts setup screen that appears when you press the New Destination List button you can suppress the Supplies Low or Supplies Out supplies status messages on the control panel This applies only to the black print cartridge The message is suppressed at the control panel only if one or both of these alerts has first been selected to be received The following illustration table and procedures describe how to use this screen to edit test and delete destinations and destination lists E NOTE ln order for alerts to function outgoing e mail must be enabled To enable outgoing mail see Configuring outgoing e mail Alerts 31 Settings tab Alerts Alerts are currently configured for the following destination lists To make changes click the appropriate button next to the list Move the pointer over a button for more information Note In order for alerts to function outgoing mail must be configured on the E mail Server page C L
30. cceaceeeeeeeeceeeceeeceaaeeeeeeceaueeseceeaeeaseeeeeceaneeeeeeeaueaseeeeeasanseeees 48 Clock Drift Correction a erinin EE ee Re nnne a T ee nennen ee ee nnne senses 48 Wake TIME SE ee OE GE ee ee ee ee EN EE ee ee Ee 50 Pestiict Golof mL 51 4 Managing network operation from the Networking screens GNI EE AE ER EE OE N EE 53 5 Using the Other Links as a resource FIP Instant SUpport EE OE ER EE ata 57 How HP instant support works ese eee ese ee ee ee ee ee ee ee ER Ee Re Re ee ee ee ee ee ee ee ee Re AA AA ee ee ee ee ee 57 Information you can get from HP Instant Support eee ee ees ee ee ee ee ee ee Re ee de ee ee ee 58 BEA MK AE OR OR OE EE dened 58 dieet deels oi AE EO EE RR ear aie te 59 My Service Provider and My Service Contract sese eee 59 Te L EE E Ee re ie IE T 61 iv ENWW List of tables Table 1 1 Table 2 1 Table 2 2 Table 2 3 Table 2 4 Table 2 5 Table 2 6 Table 2 7 Table 2 8 Table 2 9 Table 2 10 Table 3 1 Table 3 2 Table 3 3 Table 3 4 Table 3 5 Table 3 6 Table 3 7 Table 3 8 Table 3 9 Table 3 10 Table 3 11 ENWW HP Embedded Web Server ie ees es nner ee inner nenen 6 BEIC 8 Configuration Page 1 of 21 ass ee de ee gasan ee ee ee ee ee aana ee ee ee Re ee nnne nnne 10 Configuration Page 2 0f RE EE EE RE EE OR s 12 Supplies Status eC 13 Eveni LO AR AE EE EE OR EE 15 Usage Page do OE EE EE EE OR Ee 16 Usage Page 2 0 EE EE EE Her aie at die N AE 17 Dia
31. cilitates online ordering of supplies from a reseller of your choice 14 Chapter 2 Viewing product status from the HP EWS Information screens ENWW Event Log The Event Log screen shows the most recent product events including jams service errors and other printer errors The following illustration and table describe how to use this screen Event Log Current Engine Cycles 390 Serial Number KOK Number of Entries in Use 14 Maximum Number of Entries o0 OO Number Date and Time Engine Cycles Event Description or Personality 3 2005 Jan 11 11 19 0 54 1E 39 Halftone calibration error is AM 2 2005 Jan 11 11 19 0 54 1E 36 Halftone calibration error AM 1 2005 Jan 1111 19 0 54 16 34 Halftone calibration error 9 AM T Figure 2 5 Event Log screen lt Table 2 5 Event Log tt Callout Area on the screen Information or capability that the area provides 1 Current Engine Cycles Shows the number of engine cycles that the product has completed to date 2 Number Lists the order in which the errors occurred The last error to occur has the highest number 3 Date and Time Lists the date and time for each event logged 4 Engine Cycles Shows the number of engine cycles that the product had completed when the error occurred The product completes one engine cycle for every Letter A4 size page side that it prints or copies 5 Event Shows the internal event code for each event 6 Description or Personali
32. curi Edit Other Links Edit Other Links Device Information Device Information Language Language Date amp Time Date amp Time Wake Time Wake Time Restrict Color Restrict Color Configure Device ENWW You can use the Configure Device screen to print device information pages and configure the device remotely The following illustration table and example procedure describe how to use this screen If your device has a control panel display these menus are similar to the menus that are available at your device control panel Some of the device control panel menus are not available from the HP EWS See the documentation that came with your device for more information about the different menus that your device supports Configure Device 27 Configure Device You may configure your device by selecting a configuration menu from the navigation tree below Once you have selected a configuration menu you may configure its settings atthe bottom of the page Select A Menu H PAPER HANDLING o9 INFORMATION CONFIGURE DEVICE DIAGNOSTICS Figure 3 1 Configure Device screen Table 3 1 Configure Device Callout Area on the screen Information or capability that the area provides 1 Select A Menu INFORMATION menu Print device information pages which
33. current changes and opens the page that lists all of the alerts options Show All Alerts Figure 3 4 Alerts Setup 1 of 2 34 Chapter 3 Configuring the product from the Settings screens ENWW ENWW Step 3 Select Control Panel Mess Select the message s below that you do not want to show on the device control panel The option is available only ifthe corresponding e mail alert has been selected in the previous step r Order and Replace Cartridge Select the attachments that you want to include with each e mail alert message Go to the Information tab to see examples ofthese pages r r r r Supplies Status Page Usage Page Configuration Page Event Log Page Selectthis option ifthe alert destination you have chosen to receive alerts is an automated computer system r XML Data ok Cancel Figure 3 5 Alerts Setup 2 of 2 To configure alerts 1 Do one of the following e To create a new destination list click New Destination List Or e To modify an existing destination list click Edit next to the list that you want to modify The Alerts setup screen appears For products that have permanent storage devices installed type a name in the List Name field such as Service or Supplies If you do not have a permanent storage device continue to step 3 Type the e mail addresses in the Alert Destination field for people who you want to receive alerts In large environments system admi
34. d GE Ee Ses ee EE SR Eer de EE Nee Gees EK 4 Navigating through the HP Embedded Web Server iii sesse eee eee 5 2 Viewing product status from the HP EWS Information screens Beca rc 8 Configuration Page ro orte aba o lee o RE Dba a ad aaa aree Ha pa ER d diagenesis 10 el EIE IR Em 13 ghe OE RS 15 Usage Page LEES 16 Diagnostics L 18 Device ies le RO N EE 20 CONTROL Panel EE entender ake NR E 21 Color Usage JOD LOG RE RE EE N OE EE EE aaas 22 MEE 24 Printing a file from the Print screen ees ee de Re AA AR Re ee AA ee i ee Re ee nemen 25 3 Configuring the product from the Settings screens Configure DEVICE TT 27 Using the menus on the Configure Device screen eee ee RR ee ee ee ke ee ee ee 28 Bea c HR 29 Configuring outgoing RT 30 Configuring incoming e mail T 30 nic ca UTEM 31 Using the Alerts screen with a product ee ee AA Re emnes 33 Sending e mail commands to the product ee ee ee eene 38 Requesting information pages by using an e mail message 38 POS OIG MD EE RE RE EE 39 Turning on the AutoSend feature sse eee eee 40 Siti P 41 gendi cc D ON AE RR N EE N 43 ENWW Adding arlINK HHT 44 Removing link E 44 Device InformatiON EMEN 45 Language RD 46 BESCHEID MT 47 Date Time Format ccccccccceseecce
35. ditional information m Alerts Set up four different destination lists for each user admin and service with up to 20 recipients on each of the four lists Without the permanent storage device each user can send alerts to only four e mail addresses m Other Links Add up to five additional links to the Web sites of your choice Without the extra storage you can add one additional link A hard disk might be installed in your product depending on the product model If your product does not have a hard disk you might be able to order one For more information see the user guide that came with your product or go to www hp com ghp buyonline HP Web Jetadmin and the HP Embedded Web Server HP Web Jetadmin is a Web based system management tool that you can use with a Web browser The HP EWS and HP Web Jetadmin work together to meet all of your product management needs You can use the software to install and manage networked products effectively Network administrators can manage networked products remotely from practically anywhere The HP EWS provides a simple easy to use solution for one to one product management in environments that have a limited number of products However in environments that have several products you might want to use HP Web Jetadmin to manage groups of products With HP Web Jetadmin you can discover manage and configure multiple products simultaneously HP Web Jetadmin is available from HP online support
36. e ee ee ee ee Sonay 11 Supplies Status screen ee AE EE AE EE Ee Ge AR AA AA ee ee nennen ee AR Ee AR EA Ee aaa i 13 Event Log ie EE RE ra RR OR RR dod N 15 Usage Page screen 1 0f Z ESE Ee e ie aea ai aet Dee Ge n ag ee Ee 16 Usage Page sereen 2 012 tiem tees henna Gee EN did Eee ED pe eeu E Magda deste AO ante one oase anions 17 Diagnostics Page Te AE EA ER OE DE 18 Information tab Device Information screen RR RA eee 20 Control Panel Snapshot screen eee 21 Color Usage Job Log Sereen credenti ba EE red eed ae E ee se Ee ek Ge TR ities 22 illi e N 24 Configure Device SCION e EE OE RE OE EE EE N 28 E mail Server screen eee ee eee eee 29 LS e TTT 32 Alerts Setup 1 OF TTT 34 Alerts 5etup 2 Of T 35 Alerts TeSt SChEGM se EES SERE 37 AutoSend screen cente RE ER EO RREU aiia 39 SECUN de n aa Tada ia 41 Edit Other Links screen eee ee eee GE EEE nn EnEn nnee 43 Settings tab Device Information screen cece eee eee ee etree eee eenn nner 45 Language Te M 46 Date amp Time et EE OE ON EE 47 Date Time Format screen see eee eee 48 Date amp Time clock drift correction screen eee eee 48 MEN Ie RR LL LLL 50 Restrict Color ei AR OE ER OE EA ER 51 Network Settings SCeen EEN SEN EER EE Se EERS RR Ee eode ee EL gaas a eeu ee 54 Other LINKS DOK qu 57 vi
37. e to install the product s printer driver in order to print you can print anywhere at any time You can print print ready files such as documents that have been generated by using a print to file driver option Print ready files commonly have file name extensions such as PRN Windows print ready File PCL printer control language PS postscript PDF Adobe Portable Document Format and TXT text The following illustration and table describe how to use this screen 333 NOTE The Print screen and the Print menu on the left is available only if it has been configured to appear on the Security screen under the Settings tab For more information see Security Print Device Status Ready Identify the document you want to print by using either option shown below then select the Apply button Note To print print ready documents e g ps pdf pcl txt enter the document file name Select the document to download from your hard disk or network file server Choose File Browse Option 2 Input the address of the documentto access via the web Type the address in a form such as httpvwww your_server com somefile ps Address Apply Cancel Figure 2 12 Print screen Table 2 10 Print Callout Area on screen Information or capability that the area provides 1 Device Status Shows the device status the same information that appears on the Device Status Screen and the control pa
38. ens ENWW ENWW Table 3 3 Alerts continued Callout Area on the screen Information or capability that the area provides New Destination List with hard drive Using the Alerts screen with a product With a permanent storage device installed you can set up four different lists with up to 20 recipients on each list Without a permanent storage device you have room for only four e mail addresses If a permanent storage device is installed the Alerts setup screen that appears when you click either Edit or New Destination List looks similar to the following illustration Settings tab Alerts 33 Alerts setup Step 1 Type the alert destination Type the alert destination in any of the following forms An e mail address e g your name your company com A mobile device e g 208 555 5555 mobile company net A posting to a website e g http veww your server com Alert Destination Selectthe alerts that you would like the alert destination to receive The most common alerts are listed here Alert Name Selected Threshold Order Cartridge m fi 5 0 100 percent Replace Cartridge n Non HP Supply Installed r Remove Paper Jam n o a Close Drawers Doors And Covers r E Te 2 D Changes to threshold o values apply to all destinations for this device Additional Alerts To view all ofthe alerts for this product click the Show All Alerts button Note Clicking this button saves your
39. er a specific period of inactivity Wake Time Setting a Wake Time is useful for ensuring the product is Ready at a certain time and not in Sleep Mode For example to make sure the product is Ready at 7 45 set the wake Time for 7 30 then set a Sleep Delay of 30 minutes or longer so people have time to use the product before it re enters Sleep Mode CD Wake Time Select one or more days below then set the Wake Time for each day selected Week Day Wake Time Sunday for fo Am 2 lv Monday or 30 AM 7 Iv Tuesday oz so AM v M Wednesday oz o AM gt M Thursday or 50 AM lt Iv Friday jor fo AM v Saturday or Fo fam 2 The product will enter Sleep Mode to save energy if not in use for the period of time set below SLEEP DELAY 4 HOURS lt o La v 2 a o et I H Note Once a Sleep Delay is applied Sleep Mode will be automatically enabled It may take a while for the product to return to Ready once it is in Sleep Mode Cancel Figure 3 15 Wake Time screen Table 3 10 Wake Time Callout Area on the screen Information or capability that the area provides 1 Wake Time Select one or more days on which to use the wakeup setting and then set the time the product is turned on each day 2 Sleep Delay Set the amount of time the product is idle before it goes into Sleep Mode When the product is in Sleep Mode it uses less energy 50 Chapter 3 Configuring the product from the
40. er screen 29 Edit Other Links screen 43 57 embedded Web server defined 1 features 1 error messages 15 EventLog 15 Explorer versions supported 3 F FAQs 59 features 1 firewalls 3 G group product management 2 H hard disks features available with 2 help instant support 57 product support 59 HP Embedded Web Server features 1 HP Instant Support 57 HP Jetdirect print server 54 HP Web Jetadmin 2 l incoming e mail configuration 30 information pages e mailing 38 Information screens 7 Information tab locating 28 password protection 4 ink cartridge See print cartridge Internet Explorer versions supported 3 IT administrators alerts setting up 31 logging off 4 loggingon 4 wake time settings 50 J Jetadmin HP Web 2 Jetdirect print server 54 Job Cancel button 41 Index 61 K keys control panel 8 Konqueror versions supported 3 L Language screen 46 links 43 57 log event 15 logging off 4 logging on 4 M mailbox configuration 30 media usage 16 memory verifying installed 10 menus control panel 27 HP Embedded Web Server 5 messages error 15 Microsoft Internet Explorer versions supported 3 mobile devices printing from 24 Mozilla versions supported 3 My Service Contract link 59 My Service Provider link 59 N navigating 5 Netscape Navigator versions supported 3 Networking screens 53 Networking tab 6 networks configuring 53 types supported 3 Web Jetadmin 2 O ON OFF
41. estinations using a semicolon or comma to separate the addresses If you do not have a permanent storage device you can configure one e mail address 5 To send device configuration and supplies status information to HP select the Send to HP check box 6 Click Apply 40 Chapter 3 Configuring the product from the Settings screens ENWW Security The following illustration and table describe how to use the Security screen Security assword A security password can be set to prevent unauthorized users from remotely configuring the printer or gaining access to functionality reserved for the network administrator Username admin New Password Verify Password v Print Page Display On Device Status Page Cancel Job M Pause Resume M Continue Button Direct Ports USB IEEE 1284 Disabling these ports will allow users to print only through a network connection o Disable Direct Ports Note The device will automatically turn off then on after this setting is applied Settings tab Apply Cancel Figure 3 8 Security screen Table 3 6 Security Callout Area on the screen Information or capability that the area provides 1 Set Password Set an administrator password to control who can gain access to the EWS Settings and Networking tabs After the password has been set users are prompted to type a password when they click the Log In link For more information see Login and logoff T
42. figured in the E Mail destinations field 3 E Mail destinations Save a list of up to 20 e mail addresses to receive the product configuration information The first e mail address can be no more than 50 characters long 4 Send to HP Select this check box to send device configuration and supplies status information to HP on a regular basis The information will be sent to an HP e mail address for example myproduct hp com in a text based file with an XML file extension This file will be created in English To view more information about how HP treats the information that is sent by AutoSend click Hewlett Packard Online Privacy Statement 5 Test Click this button to save your settings and to send the information immediately So that you can make sure that the recipient receives the messages Turning on the AutoSend feature Use the following procedure to make the AutoSend feature available GL 1 Make outgoing e mail functions available by following the instructions that are listed in this chapter ct For more information see E mail Server 5 p 2 Select the Enable AutoSend check box S 3 Click an option to specify the interval at which you want the product to send the product configuration and supplies usage information to the e mail recipients determined in the next step and then type the number of days weeks months or pages printed 4 For products with permanent storage devices installed configure up to 20 d
43. ginning ofthe test alert type the information in the following box Your Notes a optional okl Cancel Figure 3 6 Alerts test screen 2 Ifyou have a permanent storage device installed select the destinations that you want to test 3 Thereturn address is the product s e mail address Type your e mail address in the Return Address field if you would like to receive messages about any errors that are generated from the test alert for example to be notified of an incorrect destination address Alerts 37 4 If applicable type additional information that you would like to appear at the beginning of the e mail alert message in the Your Notes optional text field 5 Click OK To delete destinations and destination lists 1 If you have multiple destinations configured you can delete a destination or destination list by clicking the Delete button next to the destination or destination list that you want to delete 2 Click OK to confirm the deletion Sending e mail commands to the product Another method for receiving information pages is by requesting them from the product When outgoing and incoming mail are configured the product can attach information pages such as the Supplies Status page or the Configuration page to e mail messages You can use this feature to solve a problem or check the status of supplies Requesting information pages by using an e mail message When composing a message to the product you must fo
44. gnostics ad eN NR EE EE ER deans 18 Colar Usage Job LOG ee EE Ee eg EE ee ea Ee De ee Ge Ee 22 MIE ER RE ER RE EE 24 Configure Device ee ee ee ee AR ee AR ee AR ee ee ee de ee ee ee ee kiakia ee ee nennen nnns 28 n Ee MO EE EE EE ER EE 29 nic 32 Requesting information pages using an e mail message see eee eee eee ee 38 AULO SONG EE N 40 SII N RE RE EE EE EE H 41 Edit Other LIMkS TTT 43 Ber H 46 Date amp TIME RE OR M 47 EL GRANE iit EE Hp EE OE OE OO EE OE OE aaea 50 ET iedere RR RE 52 vi ENWW List of figures Figure 1 1 Figure 1 2 Figure 2 1 Figure 2 2 Figure 2 3 Figure 2 4 Figure 2 5 Figure 2 6 Figure 2 7 Figure 2 8 Figure 2 9 Figure 2 10 Figure 2 11 Figure 2 12 Figure 3 1 Figure 3 2 Figure 3 3 Figure 3 4 Figure 3 5 Figure 3 6 Figure 3 7 Figure 3 8 Figure 3 9 Figure 3 10 Figure 3 11 Figure 3 12 Figure 3 13 Figure 3 14 Figure 3 15 Figure 3 16 Figure 4 1 Figure 5 1 ENWW LOGIN dialog DOX RE EE EE et dmn rte dete eect edie EE 4 Sample HP EWS SCCM aniseed EET 5 Device Status screen ee eee eee eee 8 Configuration Page screen 1 Of 2 use ee ERA ER ERA Se ek ER ARE Ge ee EA GRA ASe ee GER Re ek GER Ee ee RA AR ee hi 10 Configuration Page screen 2 of 2 ee eter teenie AA enn
45. he cyan magenta yellow and black CMYK values for highlights midtones and shadows 3 Parameters For color devices specific engine settings related to the printing or electrophotographic process are critical in identifying device status and function The electrophotographic parameters which are used to detect diagnose and track print quality defects appear in a 272 cell binary array that contains the settings registered by the device engine These registers also appear at the bottom of the Diagnostics Page screen a c i EI 3 us le L zl ENWW Diagnostics Page 19 Device Information The Device Information screen on the Information tab shows the name asset number company name contact person location and the TCP IP address name model and serial number for the device The Device Information screen that is accessed from the Information tab is for viewing only To configure the device name asset number company name contact person and device location use the Device Information screen that is located on the Settings tab Device Information Printer Name HP Color LaserJet WXX gt Printer Location Room 2 Floor 2 h Asset Number Device 1 2 Company Name Your Company 3 Contact Person Your Name A Default IP Address 192 168 0 10 2 Product Name HP Color LaserJet XXX ok Printer Model CXXXKA 2 Printer Serial Number OOK Figure 2 9 Information tab Device Information screen 20 Ch
46. i viii ENWW 1 Overview What is an embedded Web server ENWW A Web server provides an environment in which Web programs can run in much the same way that an operating system such as Microsoft Windows provides an environment in which programs can run on your computer A Web browser such as Microsoft Internet Explorer Apple Safari or Mozilla can show output from a Web server An embedded Web server resides on a hardware product such as a printer in the firmware rather than as software that is loaded on a network server The advantage of an embedded Web server is that it provides an interface to the product that anyone who has a network connected computer and a standard Web browser can open and use No special software needs to be installed or configured With the HP Embedded Web Server HP EWS you can view product status information change settings and manage the product at your computer E NOTE ln this guide the terms product and device are used interchangeably When products or devices are discussed in this guide the information pertains to HP LaserJet printers or multifunction peripherals MFPs or HP Digital Senders For specific information about the features that your printer MFP or digital sender supports see the documentation that came with your product Features You can use the HP EWS to view product and network status and to manage printing functions from your computer rather than at the
47. iesPage email amp format xml AutoSend page not applicable this configpage autosend email amp format xml Cl 1 The AutoSend page is not sent to the sender of the e mail as indicated in step 2b above It is sent to the e mail address specified in the AutoSend screen of the Settings tab 3 Click Send 38 Chapter 3 Configuring the product from the Settings screens ENWW The product checks for new e mail messages once every 3 minutes When the product receives the e mail message it generates a reply and sends the requested information back to the sender s e mail address as specified in the From field of the original e mail message ET NOTE Depending on delays in the network and your organization s mail server a response might take from 1 minute to several hours to arrive in your e mail program s inbox If the To From and Subject fields are not correctly formatted in your e mail message the product does not send a message in response AutoSend Use the AutoSend screen to send product configuration and supplies usage information periodically to e mail destinations of your choice such as service providers This feature establishes a relationship with Hewlett Packard Company or another service provider to provide you with services that include but are not limited to print cartridge replacement pay per page contracts support agreements and usage tracking The following illustration table and procedure describe how to use this sc
48. ing e mail commands to the product E mail Server 29 o Ei e e o ct D Let Configuring outgoing e mail You must configure outgoing e mail if you intend to use the Alerts or AutoSend features 1 2 3 4 5 Gather the following information Your organization s network or e mail administrator typically provides the information that is required to configure outgoing mail e The TCP IP address of the simple mail transfer protocol SMTP mail server on your network The EWS uses the SMTP server TCP IP address to relay e mail messages to other computers e The e mail domain name suffix that is used to address e mail messages within your organization Select the Enable Outgoing E mail check box Type the SMTP server TCP IP address in the SMTP Server text box Type the domain name in the Domain Name text box Click Apply to save the changes Configuring incoming e mail You should configure incoming e mail if you intend to request information pages from the product by using e mail messages For more information see Sending e mail commands to the product 1 Establish a Post Office Protocol 3 POP3 mailbox account for the product on a mail server within your organization s network Each POP3 account requires a user name and a password The user name combined with the product domain name which is specified in the outgoing mail configuration is the e mail address for the product For example if the PO
49. ist Name Alert Destinations Selected Alerts Attachments optional List1 anyone your company com Order Cartridge Order Fuser Kit Order Transfer Kit Order Document Feeder Kit Replace Cartridge Replace Fuser Kit Replace Transfer Kit Replace Document Feeder Kit Non HP Supply Installed Device Error 55 DC Controller Error Internal Clock Error Bad Duplexer Connection Duplex Error Check Duplexer Digital Send LDAP Server Error Digital Send SMTP Server Error Digital Send Server Error Scanner Component Error Copy Processor Communications Error Close Drawers Doors And Covers Manually Feed 20 Insufficient Memory 41 3 Unexpected Paper O o Edit Test Delete o La v R 2 a o et f H G New Destination List Figure 3 3 Alerts screen Table 3 3 Alerts Callout Area on the screen Information or capability that the area provides 1 Destination list summary Lists the current selections for each destination The List Name field appears only if a hard disk has been installed 2 Edit Click this button to make changes to the destination or destination list 3 Test Click this button to send a test alert to the destination or destination list 4 Delete Click this button to delete the destination or destination list 5 New Alert Destination Click this button to configure the product to send alerts to a new destination without hard drive 32 Chapter 3 Configuring the product from the Settings scre
50. lear Job Log button below Clear Job Log Figure 2 11 Color Usage Job Log screen Table 2 9 Color Usage Job Log Callout Area on the screen Information or capability that the area provides 1 Printer Information Lists the serial number and name of the printer 2 Usage Totals Summarizes usage totals for all jobs mono sides color sides and total sheets 3 Job Log Displays usage data for the selected page in the log The Job Log empties when you turn the product off If a hard disk is installed on your product the Job Log shows a maximum of 7 400 jobs If a hard disk is not installed on your product the Job Log shows a maximum of 32 jobs Click Previous or Next to move through the log or click the number of the page 22 Chapter 2 Viewing product status from the HP EWS Information screens ENWW Table 2 9 Color Usage Job Log continued Callout Area on the screen Information or capability that the area provides you wish to see The displayed data changes as you move through the log 4 Clear Color Usage Job Log Click the Clear Job Log button to delete the contents of the Color Usage Job Log Kel S p b 3 us fe Ll ENWW Color Usage Job Log 23 5 h o EY 3 F o 3 et D G Print You can use the Print screen to print one file at a time from a product that supports the HP EWS This feature is especially useful if you are a mobile user because you do not hav
51. nel display 2 Option 1 Prints a file that is located on your laptop computer or a network file server 3 Option 2 Prints a file that you can gain access to on your network 24 Chapter 2 Viewing product status from the HP EWS Information screens ENWW Printing a file from the Print screen Use the following procedure to print a file from the Print screen 1 Select a file that resides on your machine or on your network by using one of the following options e Click the button under Option 1 to browse to a file that you want to print or e Type the uniform resource locator URL beginning with http in the Address field under Option 2 to print a file that is available over your network 2 Click Apply 2 c b 3 us le L zl ENWW Print 25 h Q N E o 5 or o o 26 Chapter 2 Viewing product status from the HP EWS Information screens ENWW Configuring the product from the Settings screens Use the screens on the Settings tab to configure the product from your computer ET NOTE Some products do not support all of these screens The following table shows the menu items that are available on the Settings tab and the screens that open when you click each menu item Menu item Screen title Configure Device Configure Device E mail Server E mail Server Ke sS Alerts Alerts N 97 AutoSend AutoSend S S ity Security o e
52. nformation and change configuration options The screens that appear and the settings on them vary according to how you gain access to the HP EWS as a general user an information technology IT administrator or a service provider These passwords can be customized by an IT administrator or a service provider In a password protected HP EWS only the Information tab is available to users who do not log in by using the password If no password has been set which is the default all of the tabs are visible If a password has been set you must log on as an IT administrator or a service provider to gain access to the protected HP EWS tabs Settings and Networking ET NOTE For information about changing passwords as an IT administrator see Security If you are a service provider see your product service guide Logging in as an administrator Use the following procedure to log in to the HP EWS as an administrator 1 After you open the EWS click the Log In link in the upper right corner of the screen The login dialog box appears as shown in the following illustration The appearance of the login screen might vary depending on your operating system and browser Al xl Master User name e Password Remember my password OK Cancel Figure 1 1 Login dialog box 2 Type admin for the user name type your password and then click OK Logging off as an administrator Use the following procedure to log off
53. nistrators can route e mail addresses to list servers URLs and mobile devices for expanded alerts Add multiple destinations by separating each destination with a comma or semicolon Select the check box for the alerts that you want to be sent with this destination list To see all of the alerts that are available for the product click Show All Alerts Where applicable set the threshold value for the individual alerts The threshold value for service alerts and for the paper path alerts is a user specified number of minutes This is the amount of time that an event will be ignored before an e mail alert message is sent For example you might want to set the threshold value for the Tray Open alert to 10 minutes to allow someone to close the tray after loading the tray or clearing a jam Alerts 35 Settings tab 6 Under Select Control Panel Messages to Suppress select messages that you do not want to appear on the product control panel This step applies only to messages that were selected to be received as alerts E NOTE Ifthe browser does not accept JavaScript the check box for message suppression will be always enabled The check box selection is validated when you submit the page by pressing the Apply button If the alerts corresponding to the alerts selected for suppression have not been selected the Alerts setup screen is reloaded with a warning message informing you that you must first select the corresponding alerts in
54. o clear a password remove the characters from the New Password field leave the Verify Password field empty and click the Apply button 2 Print Page Select to make the Print screen available in the Information tab 3 Display On Device Status Select the control panel buttons that you want to appear on the Device Page Status screen on the Information tab 4 Direct Ports Select Disable Direct Ports to block walk up printing and system access When the setting is selected and applied USB and IEEE 1284 ports are disabled ENWW Security 41 o Ei ef e dy ct D Let 42 Table 3 6 Security continued Callout Area on the screen Information or capability that the area provides ET NOTE The Direct Ports section of the Security screen does not appear on the screen when direct connect devices are not supported or if the HP EWS is currently running over a direct connection Chapter 3 Configuring the product from the Settings screens Edit Other Links Use the Edit Other Links screen to add or customize up to five links to the Web sites of your choice see the following note These links appear throughout the HP EWS screens in the Other Links box beneath the left navigational bar Three permanent links hp instant support Order Supplies and Product Support have already been established The following illustration table and procedures describe how to use this screen E NOTE With a permanent st
55. oduct status from the HP EWS Information screens ENWW Table 2 1 Device Status continued Callout Area on the screen Information or capability that the area provides The media status is OK until the tray is completely empty When the tray is empty the status is Out 6 Change Settings Opens the Configure Device screen where you can change the paper handling settings 7 Capabilities Lists product components and settings a S 2 EI b 3 us fe Ll ENWW Device Status 9 5 h o EY 3 D F o 5 et o teg Configuration Page Use the Configuration Page screen to view current product settings help troubleshoot problems and verify the installation of optional accessories such as dual inline memory modules DIMMs The following illustrations and tables describe how to use this screen Configuration Page Printer Information Product Name Printer Name DC Controller Model Number Printer Serial Number Formatter Number Firmware Datecode Service ID PS Wait Time out Engine Cycles Color Cycle Count HP Color LaserJet XxXxX HP Color LaserJet OGC F CXXKKA OK 3142857142 20050428 46 021 0 MT 00000 300 seconds 852 418 Installed Personalities and Options PCL PCLXL POSTSCRIPT PDF DIMM Slot 1 Card Slot 1 EIO 1 Embedded Jetdirect CARD SLOT Storage RAM DISK Storage 20010402 20010402 20010402 20050131 Empty 32 MB FAN FLASH 2 M
56. of passwords access lists and management protocols Managing network operation from the Networking screens ENWW m View general network status information including network statistics that are stored on the print server for network troubleshooting or optimization m View protocol information for all supported network connections m Open the HP Jetdirect Configuration page m Set the frequency at which the HP EWS checks the network status For more information about the Networking screens see the following sources m Help On each Networking screen a Help link under Other Links provides a description of the networking features Also from the Help screen you can gain access to additional help from the HP Web site m HP Jetdirect Administrator s Guide This guide is normally available on the software CD that came with your product and can be downloaded from the hp com support pages for your product m www hp com support clj3000 for the HP Color LaserJet 3000 m www hp com support clj3800 for the HP Color LaserJet 3800 Ke Q 97 E us z pun G Z ENWW Overview 55 Z er o e er fo o 56 Chapter 4 Managing network operation from the Networking screens ENWW 5 Using the Other Links as a resource The Other Links box contains three permanent links that provide quick access to product specific information such as interactive troubleshooting and ordering information for
57. ollowing illustration and table describe how to use this screen Device Status Supplies Ey Toners remaining 3 Black Cartridge 100 Cyan Cartridge 100 Magenta Cartridge 100 Yellow Cartridge 100 S Q 2 o Supplies Details G j C C Input Output Status Capacity Size Type Tray 1 L Empty 100 Sheets LETTER PLAIN Tray 2 NENNEN 0 250 Sheets LETTER PLAIN 10096 Tray 3 NENNEN 0 500 Sheets LETTER PLAIN 10096 STANDARD TOP OK MA MA BIN Q Change Settings C Capabilities Printer Serial Number X Firmware Datecode 20050428 46 021 0 MT Duplex OFF CARD SLOT Storage 2 MB Capacity RAM DISK Storage 44 MB Capacity DIMM Slot 1 Empty Card Slot 1 32 MB FAY FLASH 2 MB hd Figure 2 1 Device Status screen Table 2 1 Device Status Callout Area on the screen Information or capability that the area provides 1 Status Shows the device status the same information that appears on the control panel display 2 Control panel buttons Use these control panel buttons just as you would at the product To select which control panel buttons appear on this screen go to the Security screen on the Settings tab 3 Supplies Shows the percentage of life remaining for each supply 4 Supplies Details Opens the Supplies Status screen where you can view information about product supplies 5 Media Shows the status and configuration information for the input trays and output bins 8 Chapter 2 Viewing pr
58. orage device installed you can add up to five additional links without the extra storage you can add one additional link Edit Other Links Add Link URL http iwww your company com Name Your Name Add Link 2 User defined Links Remove Selected Link Other Links hp instant support Order Supplies Product Support Figure 3 9 Edit Other Links screen Settings tab Table 3 7 Edit Other Links Callout Area on the screen Information or capability that the area provides 1 Add Link Add a user defined link 2 User defined Links Lists the user defined links that have been added Use this area to delete links 3 Other Links hp instant support Connect to Web resources that help you to solve specific problems and determine what additional services are available for your product Detailed information including serial number error conditions and status is forwarded to HP Customer Care Hewlett Packard Company treats this information as confidential Order Supplies Connect to a Web page that facilitates online ordering of supplies from a reseller of your choice Product Support Gain access to specific product help from the HP Web site ENWW Edit Other Links 43 o Ei Ep e o ct D Let 44 Table 3 7 Edit Other Links continued Callout Area on the screen Information or capability that the area provides My Service Provider Connect to the home page of your service
59. order to suppress their appearance on the control panel 7 Selectthe attachments that you want to be included with your e mail alert messages These attachments can include Supplies Status Page Usage Page Configuration Page Event Log Page and XML Data Go to the Information tab to see examples of the pages The XML Data option should be selected if one of the destinations you have chosen to receive alerts is an automated computer system Each item that you select will be attached to the e mail For example if you select Usage Page and Event Log Page you will receive one e mail message with two attachments one for each selection If you also select the XML Data option you will receive one e mail message with three attachments one attachment for the Usage Page in HTML one for the Event Log in HTML and a third consisting of instant support information in a text file attachment that has an XML extension 8 Click Apply to save the information 9 Repeat steps 1 through 7 for each additional list or destination Use the following procedure to test the destination list configuration o Ei e E e o ct D Let 36 Chapter 3 Configuring the product from the Settings screens ENWW ENWW To test the configuration of a destination list 1 Click the Test button next to the destination list that you want to test If no permanent storage device is installed only one destination can be tested from this screen The following
60. product control panel With the HP EWS you can perform these tasks m View control panel messages and product status information m Determine the remaining life for all supplies and configure specific ordering information for supplies m Gain access to the product s technical support page m Gain access to specific support for recent product events m Add or customize links to other Web sites m View and change product configuration such as tray configurations m View and change network configuration m View and print information pages such as the Configuration page m Receive alerts about product events such as when the product is low on supplies through e mail What is an embedded Web server 1 z 6 e GL gt 6 m Select the language in which to display the HP EWS screens m Print to an HP product without having to install the product printer driver m Conserve energy by scheduling the product sleep delay so that the product will go into sleep mode after a period of time of not being used G lt b lt D E m Schedule wakeup times for each day so that the product has finished initializing and calibrating by the time it is to be used m Send product configuration and supplies usage information periodically to your service provider Additional features with a permanent storage device If you have a permanent storage device installed in your product such as a hard disk you can view set up and retain ad
61. reen With a permanent storage device installed such as a hard disk you can add up to twenty AutoSend destinations Without the permanent storage device you can add one e mail address The following example is for a product that does not have a permanent storage device installed AutoSend The AutoSend feature enables your product to periodically send configuration and supplies usage information to a list of destinations Enable the Send to HP feature if you have a relationship with Hewlett Packard that provides you services such as proactive cartridge replacement pay per page contracts support agreements or usage tracking Settings tab your E mail Server C days 1 28 C weeks 1 4 C months 1 6 pages printed 50 30000 Type a maximum of 20 e mail destinations e g your name your company com below Separate e mail destinations using a semi colon G or a comma E Mail your_admin your company com G destinations gt Test e Send to HP H ewlett Packard Online Privacy Statement Apply Cancel Figure 3 7 AutoSend screen ENWW AutoSend 39 Table 3 5 AutoSend Callout Area on the screen Information or capability that the area provides 1 Enable AutoSend Select this check box to turn on the AutoSend feature 2 Send every interval Select the interval at which you want the product to send the product configuration and supplies usage information to the destinations that are con
62. rmat the To From and Subject fields correctly in your e mail program 1 Make outgoing and incoming e mail functions available by following the instructions that are listed in this chapter For more information see E mail Server 2 From your e mail program compose a message to the product by completing the following steps a Inthe To field type the product s e mail address The user name combined with the product s domain name which is specified in the outgoing mail configuration is the e mail address for the product For example if the POP3 mailbox account user name is product and the POP3 Server is hp com the product s e mail address is product hp com o Ei e e o ct D Let b Your e mail program should automatically complete the From field with your return e mail address c Inthe Subject field type the appropriate text for the format and page that you would like to attach You can request a Configuration page a Supplies Status page or an AutoSend page For example if you would like to attach the Configuration page in HTML file format type this configpage configpage email amp format html Table 3 4 Requesting information pages using an e mail message Page HTML format XML format Configuration page this configpage this configpage configPage email amp format html configPage email amp format xml Supplies Status page this configpage this configpage suppliesPage email amp format html suppl
63. roblem 5 Log In Log Off Different for each Log in as an IT See Login and logoff type of user administrator or service provider 6 Screen name Different for each Click a menu item to show m See Viewing product status from the menu item a screen HP EWS Information screens m See Configuring the product from the Settings screens m See Managing network operation from the Networking screens 6 Chapter1 Overview ENWW 2 Viewing product status from the HP EWS Information screens The screens available from the Information tab are for informational purposes only you cannot configure the product from these screens To configure the product through the HP EWS see Configuring the product from the Settings screens NOTE Some products do not support all of these screens a c EI b E us fe L zl The following table shows the menu items that are available on the Information tab and the screens that open when you click each menu item Menu item Screen title Device Status Device Status Configuration Page Configuration Page Supplies Status Supplies Status Event Log Event Log Usage Page Usage Page Diagnostics Page Diagnostics Page Device Information Device Information Control Panel Control Panel Snapshot Color Usage Job Log Color Usage Job Log Print Print ENWW 7 Device Status Use the Device Status screen to view the current status of the product The f
64. schedule 50 online help instant support 57 product support 59 opening the HP Embedded Web Server 3 Opera versions supported 3 ordering hard disks 2 supplies 43 58 Other Links area 43 57 outgoing mail configuration 30 62 Index P page counts 16 paper default size setting 28 usage 16 Paper Handling menu 28 paper path tests 28 passwords 4 41 PCL documents 24 PDF files printing 24 phone support 59 POP3 configuration 30 power setting wake time 50 print cartridge ordering 43 58 status 13 usage information 16 Print screen 24 print server HP Jetdirect 54 printing files 24 25 PRN files 24 product support 59 products defined 1 PS files printing 24 R recycle supplies 59 remote configuration 27 S Safari versions supported 3 Security screen 41 security settings general 41 serial number 20 server HP Jetdirect 54 service contract link 59 service providers alerts setting up 31 links to 59 logging off 4 logging on as 4 Settings tab 6 27 shutdown setting wake time 50 status alerts 31 e mailing information pages 38 network 53 supplies 13 supplies AutoSend feature 39 ordering 43 58 status page 13 usage information 16 Supplies Status screen 13 support instant 57 product 59 system requirements 3 T TCP IP address e mail configuration 30 locating 3 20 TCP IP based network 3 technical support instant 57 product 59 tests paper path 28 text files printing 24 time settings 47
65. the settings on this screen to send and receive e mail messages including product alerts The following illustration table and procedures describe how to use this screen E mail Server Outgoing e mail Set outgoing e mail server values if using e mail alerts or AutoSend Iv Enable Outgoing E mail SMTP Server 192 168 0 1 Domain Name your company com Q Device E mail Address Device your company com Incoming e mail not required for E mail Alerts Set incoming e mail server values to enable remote requests and commands to be sent to the device MV Enable Incoming E mail POP3 Server 499 169 1 1 Device POP3 Username Dewcel password T a Apply Cancel s Figure 3 2 E mail Server screen E 5 Table 3 2 E mail Server 93 o Callout Area on the screen Information or capability that the area provides 1 Outgoing e mail Configure outgoing e mail if you intend to use the Alerts or AutoSend features For more information see Sending e mail commands to the product 2 Device E mail Address This is the device s e mail address that appears in device alerts This is not the e mail address that you want to use when sending commands to the device For more information see Sending e mail commands to the product 3 Incoming e mail not required for E mail Configure incoming e mail if you intend to request information Alerts pages from the device by using e mail messages For more information see Send
66. ther a comprehensive menu of support resources that business people need From this Web page you can accomplish these tasks and more m Find a list of HP products at one site computers workstations servers storage devices printers scanners digital imaging and mobile devices m Obtain technical support Solve a problem find information to set up install and configure your product discover and use a product maintain your product upgrade and migrate your product software and driver and recycle products or dispose of them correctly m Gain access to self solve resources such as FAQs user documentation features and specifications and product compatibility information m Collaborate with HP and with your peers through discussion groups e mail support and phone support m Use task based navigation to identify the task area that you want to work on and quickly discover related topics and tools In addition you can find these features hot topics a subscription center product rebate offers and other announcements and training and education opportunities My Service Provider and My Service Contract The My Service Provider and the My Service Contract links appear only if they have been created and perhaps renamed by the service provider in the Other Links screen on the Settings tab The link can then be clicked by any user to get information about the service provider and the service contract The information which can be
67. to configure a network time server This corrects clock drift o using a network time server of your choice For more information see Clock Drift Correction ENWW Date amp Time 47 o La v 2 a o or D GP 48 Date Time Format Use the Date Time Format screen to select the formats you prefer for displaying the date under Date Format and time under Time Format The following illustration shows the Date Time Format screen Date Time Format Date Format C MMM DD YYYY C DD MMM YYYY G rpe MMM DD Time Format 12 hours C 24 hours Ok Cancel Figure 3 13 Date Time Format screen Clock Drift Correction Use the Date amp Time clock drift correction screen to enable clock drift correction The following illustration shows the screen Date amp Time clock drift correction Clock Drift Correction When enabled this feature will find a Network Time Server NTS if available and automatically correct the clack drift If another server is preferred enter that servers IP address Enable Clock Drift Correction Network Time Server Address f 92168 0 0 Local Port to Receive Time from Server fi 230 1100 1900 Time Server Status The server has been configured and is responding Automatically Find Server Note This feature corrects the clock drift it does not set the clock Ok Cancel Figure 3 14 Date amp Time clock drift correction screen To configure a network time server
68. ty Shows a brief description of some events ENWW Event Log 15 5 h Q 9 3 D et Q r D G Usage Page The Usage Page screen gives a page count for each size of media that has passed through the product as well as the number of duplexed two sided pages The total is calculated by multiplying the sum of the print count values by the Units value The information on this screen can be used to determine how much toner or paper to keep on hand The following illustrations and tables describe how to use this screen Usage Page Identification SiN HOOK Product Name HP Color LaserJet XOX Printer Name HP Color LaserJet 3900 e DUPLEX DUPLEX PRINTER SIMPLEX SIMPLEX SIMPLEX UPLEX DUPLEX NIPLEX Total Total 1 IMAGE 1 IMAGE Page Size Mono Color Units Mono Color Units Mono Color Total Mono Color Usage Totals equivalent LETTER 0 2 1 0 0 0 20 00 20 20 0 0 LEGAL 0 0 13 0 0 26 00 oo ooj 0 0 A4 0 0 1 0 0 0 20 00 00 0 01 0 0 EXECUTIVE 0 0 0 8 oo 00 ooj bid ENVELOPE 0 0 0 4 00 00 0 oj 10 ENVELOPE 0 0 03 00 00 sa MONARCH ENVELOPE 0 0 6 A a 00 00 ka ka C5 ENVELOPE 0 0 0 4 00 00 0 i ka B5 JIS 0 0 0 7 ka ka oo 00 ooj ENVELOPE 0 0 0 7 ba 00 00 so B5 CUSTOM 0 0 1 0 0 0 20 00 0 0 oo 0 0 DPOSTCARD 0 0 1 0 00 00 0 o UIS A5 0 0 0 5 ka oo 00 ooj ka 18K 0 0 0 8 oo 00 ooj EXECUTIVE 0 0 14 ka 00 00 0 i
69. up to 50 characters long is stored in the permanent storage of the product 7 x l i G da o ENWW Product Support 59 G et 2 1 m A gt n 60 Chapter 5 Using the Other Links as a resource ENWW Index A accessing the HP Embedded Web Server 3 accessories verifying installed 10 administrators alerts setting up 31 logging off 4 loggingon 4 wake time settings 50 alerts configuring 33 destination lists testing 37 e mail configuration 30 e mailing information pages 38 features 2 31 asset number 20 AutoSend 39 B browsers closing after logging off 4 defined 1 supported 3 buttons control panel 8 C cartridge ordering 43 58 status 13 usage information 16 clock drift correction 48 clock settings 47 Configuration Page screen 10 Configure Device menu 28 Configure Device screen 27 consumables See supplies control panel buttons 8 ENWW menus 27 viewing 21 Control Panel screen 21 counts page 16 customer support instant 57 product 59 D Date amp Time screen 47 Date Time Format setting 48 default paper size setting 28 destination lists creating 33 testing 37 Device Information screen device location 20 Device Status screen 8 devices defined 1 diagnostics trays 28 Diagnostics menu 28 DIMMs verifying installed 10 20 45 E e mail alerts 31 incoming configuring 30 information pages 38 outgoing configuring 30 settings 29 support 59 E mail Serv

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