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HP 210/210LX User's Manual

1. Paper Type Make a selection and press Select Resume Plain Paper Premium InkJet Glossy Paper Transparency Color Intensity Makes copies more vivid or paler Make a selection and press Select Resume Select Resume Acts as an Enter button when you make a selection Provides copy paper size setting and maintenance tasks Self Test Page Align Cartridges Copy Paper Size TE Text Enhancement ELC Enhance Light Colors Turn on to copy light backgrounds Set Defaults Saves current settings as defaults Factory Defaults Returns to factory settings Clears copy settings or stops a copy job Black White Makes black and white or gray scale copies Minus or Plus Selects the number of copies and scrolls through available settings Makes color copies Copy Quality Changes copy quality settings Best highest quality for all paper types but is slower Normal high quality recommended for most documents Fast draft quality faster uses less ink HP Color Copier 210 210LX Change Print Cartridges 1 Press blue button hard on the 2 Remove old cartridge 3 Insert new cartridge right side of the copier to open the top of the machine Load Paper 1 Slide the paper width and length 2 Insert up to a 3 4 inch 19 mm stack 3 Slide the paper width and length adjusters to their outermost positions of paper into the botto
2. 3 Using a screwdriver or a coin slightly twist each of the screw caps in each corner of the copyboard counterclockwise Set the screw caps aside in a safe place 4 Remove each screw and place each one with the screw caps 6 26 Troubleshooting and Maintenance 5 From the back of the machine remove the three screws on the lid 7 Refer to Cleaning the copy glass earlier in this chapter for glass cleaning instructions T hen reassemble the machine HP Color Copier 210 210LX User s Guide 6 27 Reassembling the copier CAUTION Use care when reinstalling the copyboard so you do not damage the glass 1 Carefully lower the copyboard onto the lid of the machine 2 Replace and tighten the three screws holding the copyboard to the back of the machine Replace and tighten the screws at each corner of the top of the copyboard 4 Return the screw caps to their places at each corner and use a flat screwdriver or a coin to slightly twist each of the screw caps clockwise 5 Replace the document cover or automatic document feeder 6 28 Troubleshooting and Maintenance Getting Help Hewlett Packard has support services available to help you in case you have a problem with your HP Color Copier 210 copier Before you call for customer support make sure you do the following Review this chapter Print the self test page and save it in case you need to speak with a customer support representative If you still have difficulty begi
3. Press the Select Resume button Call HP Support Services Refer to HP Support Services later in this chapter for more information Press and hold down the Reduce Enlarge button and then press the Plus or Minus buttons until the specific percentage appears Press the Select Resume button Press the Menu button until Copy Paper Size appears on the display Press the Plus or Minus buttons until Letter or Legal appears and then press the Select Resume button Miscellaneous Problems I want to use Reduce Enlarge in metric sizes but Press the Menu button until Copy Paper Size appears on the display English sizes are displayed Press the Plus or Minus buttons until A4 appears and then press the Select Resume button I choose the settings on the front panel and they always You can set your current settings as defaults Choose the appropriate get reset when I press the Clear Stop button or turn settings on the front panel Press the Menu button until Set Defaults off the HP Color Copier 210 appears and then press the Select Resume button I selected Reduce Enlarge Lighter Darker Paper Type Press the Select Resume button or Color Intensity button How do I return to the display where I can enter number of copies A white line or two prints on the copy The original probably has been folded The paper reflects light away from both sides of the fold creating the white line Place a book on top
4. density on Letter A4 sized paper ink lasts about 900 pages When printing graphics on Letter A4 sized paper using equivalent amounts of each color ink lasts approximately 1850 pages per set of color cartridges at 1596 density 275 pages per set of color cartridges at 8096 density Remember you must remove the protective tape from each print cartridge and the print cartridge must be snapped fully down and forward in its stall HP Color Copier 210 210LX User s Guide 2 1 Determining ink color for users with color vision deficiencies The copier uses four print cartridges The colors as installed from left to right are yellow magenta cyan and black Each cartridge has a part number that uses a letter designation for the color of the ink This part number is located on the front label of the print cartridge shown below 1st Cartridge 2nd Cartridge 3rd Cartridge 4th Cartridge Yellow Magenta Cyan Black 51640Y 51640M 51640C 51645A Reading the ink level indicator To check the amount of ink in each cartridge look at the ink level indicator on the front of the cartridge As ink is dispensed from the cartridge the green area in the ink level indicator all green when full decreases and you will see more black area The ink level indicator is only an approximation of the amount of ink remain ing in the cartridge Color of ink in cartridge Bg Ink level will look like this Ink level will look like this whe
5. 3 Rinse the soft cloth or sponge with clean water wring out excess water and wipe any remaining soap or detergent from the glass 4 Dry the glass with a chamois or cellulose sponge to prevent water spotting If soap or detergent does not clean the glass sufficiently use isopropyl alcohol as a cleaning agent 6 24 Troubleshooting and Maintenance WARNING Cleaning inside the printing area Press the Start button No original needs to be on the copy glass When the copier has taken a piece of paper and you hear the print cartridge carriage start to move turn off the power Lift the lid by pushing the blue button on the right side of the copier and push the print cartridge carriage to the right The metal platen between the pinch rollers has a sharp edge that could cause injury Use care when cleaning this item Using a damp lint free cloth wipe the platen located between the pinch rollers Also wipe the upper pinch rollers Clean pinch rollers Clean platen Repeat steps 1 and 2 using adry lint free cloth Lower the lid and turn on the machine The paper will be ejected automatically Print the self test page to clean up any residual ink HP Color Copier 210 210LX User s Guide 6 25 Cleaning under the copy glass CAUTION Use care when removing and reassembling the copyboard so you do not damage the glass 1 Turn off the HP Color Copier 210 2 Remove the document cover or automatic document feeder
6. HP service centers In the U S and Canada extended warranties may also be obtained by calling HP at 1 800 835 4747 7 4 Hewlett Packard Limited Warranty chapter eight Technical Information Speed Specifications Copy speed is related to the complexity of the document Black Copy Speed letter sized text Draft mode 10 pages per minute Normal mode 9 pages per minute Best mode 6 pages per minute Color Copy Speed letter sized mixed text and graphics Draft mode 8 pages per minute Normal mode 3 page per minute Best mode 1 6 page per minute full page full color graphics Draft mode 4 pages per minute Normal mode 1 2 pages per minute Best mode 3 pages per minute Power Specifications Source voltage 100 240V Frequency 50 60 Hz Environmental Specifications Operating ranges 5 40 C 41 104 F Recommended ranges 15 35 C 59 95 F Humidity 1596 8096 RH non condensing Non operating ranges 40 70 C 104 140 F HP Color Copier 210 210LX User s Guide 8 1 Regulatory Notices FCC Statement U S A The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against h
7. White Inkjet Premium Inkjet or Premium Glossy Paper Transparency film other than HP Premium Transparency Film Any size paper other than Letter Legal or A4 Label stock or envelopes 2 4 Using Print Cartridges and Different Paper Types Specifying the paper type Each time you load a different type of paper in the paper tray use the front panel Paper Type button to specify the new type To browse through the paper types press the Paper Type button on the front panel The paper type with the black dot to the right side of the display is the currently selected setting To select the paper type that matches the paper loaded in the paper tray press Select Resume Copier paper or letterhead Plain Paper HP Bright White Inkjet Paper Plain Paper HP Premium Inkjet Paper Premium Inkjet HP Premium Glossy Papers Glossy Paper HP Premium Transparency Film Transparency HP Color Copier 210 210LX User s Guide 2 5 Copying on HP Premium Inkjet Paper HP Premium Inkjet Paper has an arrow in the upper right corner of the nonprinting side of the paper Place the paper arrow side up in the paper tray Copying on HP Glossy Paper Be sure to load the glossy side down in the paper tray Always have 5 to 10 sheets in the paper tray If necessary place the glossy sheets on top of plain paper in the paper tray Copying on HP Premium Transparency Film HP Premium Transparency Film has a white strip at the top o
8. an HP Color Copier 210 HP Color Copier 210 210LX User s Guide 5 1 Installing a Copy Controller 1 Turn off the HP Color Copier 210 2 Plug the copy controller into the port in the back of the HP Color Copier 210 CAUTION Turn on the copy controller and then the HP Color Copier 210 Press the menu button until Copy Controlleris displayed on the front panel display After you have activated a copy controller you will be able to make copies only if the copy controller is attached To activate the copy controller press Select Resume To confirm press Select Resume again Pressing any other key will cancel activating the copy controller Using a Copy Controller 5 2 Copy Access Controllers After a copy controller has been activated the only way to make copies is through the copy controller If a person tries to make a copy without using the copy controller the following message will appear Cannot copy Access through copy controller If the copy controller is turned off disconnected or otherwise disabled the following message will appear Cannot copy Copy controller disconnected Using this Section NOTE Troubleshooting and Maintenance The troubleshooting tables in this section provide solutions for Copier and copy quality problems Copier operation problems Check the basics first Make sure the copier has power and is turned on Be sure that the lid is closed Check the fron
9. might not be turned on You are using the Best copy quality setting while making copies You are copying onto transparency or glossy paper types You turned off the HP Color Copier 210 when you were not using it 6 8 Troubleshooting and Maintenance The HP Color Copier 210 might be out of paper or the paper might be in the wrong tray Be sure the paper is in the bottom tray A locking mechanism holds and protects the scanner optics during shipment You must unlock it before you use the HP Color Copier 210 The lock is located on the left side under the lid Refer to Chapter 1 for unlocking instructions Note If the scanner is locked you will hear a loud noise when you try to make a copy The power switch is located on the bottom right side of the copier toward the front A light located next to the Copy Quality button lights up when the HP Color Copier 210 is turned on As the HP Color Copier 210 is initializing the green light blinks and Initializing appears on the display When the HP Color Copier 210 is ready 1 Copy 10096 appears on the display You can change the speed and quality of your copy using the Copy Quality button Best is the slowest setting but has the highest quality Fast is the fastest setting and has the lowest quality The Normal setting is in between Best and Fast and is the recommended setting for most copy jobs Press the Copy Quality button until the light is next to the setting you want and the
10. the heaters to cool before you attempt to remove paper by hand CAUTION Use extreme care when reaching inside the back of the machine to remove jammed paper Never use tools to remove jammed paper Be sure to take hold of the jammed paper only the heater guard is thin and flexible and can easily be damaged 6 Carefully remove the jammed paper from the back of the copier 7 Replace the paper plug 8 Close the rear panel 6 22 Troubleshooting and Maintenance Clearing Jammed Paper in the Automatic Document Feeder If you experience a paper jam in the automatic document feeder follow these steps 1 Raise the automatic document feeder cover 3 Close the automatic document feeder cover It clicks into place HP Color Copier 210 210LX User s Guide 6 23 Maintenance Maintenance is limited to periodic cleaning Clean inside the machine at least once a year Cleaning the exterior case Use a soft damp lint free cloth to wipe dust smudges and stains off the case Cleaning the copy glass CAUTION Donotuseabrasives acetone benzene or carbon tetrachloride on the glass these can cause damage WARNING Turn off the machine and remove the power cord before cleaning Even though the machine is off power is still being applied and electric shock could occur 1 Turn off the HP Color Copier 210 and raise the document cover 2 Clean the glass with a soft cloth or sponge moistened with warm water and a mild soap or detergent
11. your selection press Select Resume If you consistently use a setting on the front panel other than the default you can establish that setting as the default The default setting is always indicated by a black dot e For example to set Reduce Enlarge to Auto Fit follow these steps Press the Reduce Enlarge button until Auto Fit is displayed and then press Select Resume Press the Menu button until Set Defaults is displayed Press Select Resume Current settings saved as defaults is displayed Factory Defaults To return all the settings on the control panel to their factory defaults follow this step E With Factory Defaults displayed on the menu press Select Resume Returned to factory defaults is displayed Copy Controllers This menu setting is used only if you have a copy access controller for your HP Color Copier 210 Refer to Chapter 5 Copy Access Controllers for information HP Color Copier 210 210LX User s Guide 3 9 3 10 Copying Automatic Document Feeder With the automatic document feeder you can feed up to 40 sheets of paper at a time You can copy on A4 letter sized and legal sized paper NOTE Zopreventpaper jams use plain and inkjet paper only Do not feed glossy paper transparen cies labels or envelopes For complete instructions on installing the automatic document feeder refer to Chapter 1 Getting Started HP Color Copier 210 210LX User s Guide 4 1 Using the Auto
12. 3 Unlock the Scanner 1 Hold the top of the copier and firmly press the blue lid release button on the right side and allow the top of the machine to gently rise If you have trouble opening the copier use your thumb and press the blue button ard NOTE Leave the scanner unlocked unless you need to move your HP Color Copier 210 Locking the scanner protects it during moving Refer to Returning your HP Color Copier 210 for Service in Chapter 6 for locking instructions 3 Leave the copier lid open HP Color Copier 210 210LX User s Guide 1 7 4 Load the Print Cartridges IMPORTANT Users with color vision deficiencies can refer to Chapter 2 Using Print Cartridges and Different Paper Types for help in installing print cartridges in the proper color sequence CAUTION Hold the cartridge by the black areas only The color of the ink in the print cartridge must match the color of the dot above the cartridge stall 1 If you havent already done so remove the shipping tape from the print cartridge carriage 2 Remove the print cartridge from the carton 3 Remove the green tab and the blue tape by pulling the green tab and peeling it and the tape off as shown in the following illustration Remove and discard green tab and blue tape The colored area around the edge of the label shows you the color of ink in the cartridge 1 8 Getting Started 4 Push the print cartridge firmly down into the correct carriage stall T
13. 994 Class B EN50082 1 1992 IEC 1000 4 2 1995 EN61000 4 2 1995 4kV CD 8kV AD IEC 1000 4 3 1995 prEN55024 3 1991 3V m IEC 1000 4 4 1995 EN61000 4 4 1995 1 0 KV Power Line FCC Part 15 Class B ICES 003 Issue 2 VCCI 2 IEC 1000 3 2 1995 EN61000 3 2 1995 IEC 1000 3 3 1994 EN61000 3 3 1995 Supplementary Information LED S IN THIS PRODUCT ARE CLASS I IN ACCORDANCETO IEC825 1 The Product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and EMC Directive 89 336 EEC and carries the CE marking accordingly HP Color Copier 210 210LX User s Guide 8 3 8 4 Technical Information A A4 sized paper 1 10 1 16 3 7 access controllers copy 5 1 5 2 6 4 accounting 5 1 alignment print cartridges 1 15 3 7 audio tips 6 31 Auto Fit 3 4 automatic document feeder 1 2 1 12 1 13 1 17 2 4 4 1 4 3 6 3 6 23 avoiding paper types 2 4 B background dots 6 14 Best quality 3 3 black 2 2 blank page 6 5 bulb scanner 6 4 C cartridges print alignment 1 15 3 7 cleaning 6 16 6 18 color of 2 2 ink level 2 2 loading 1 8 1 9 messages 6 3 6 4 ordering 6 36 pages per set 2 1 problems 6 16 6 18 troubleshooting 6 2 case cleaning 6 24 cleaning copier 6 24 6 30 print cartridges 6 16 6 18 clearing settings 3 6 3 9 color incorrect 6 7 ink 2 2 intensity 1 17 3 6 6 7 6 9 self test page 1 17 streaks 1 17 CompuServe support 6 32 controllers copy access 5 1 5 2 6 4 c
14. HEWLETT PACKARD User s Guide Golex Copier 210 210LX Copyright Hewlett Packard Company 1997 All rights are reserved No part of the document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Publication number C5302 90000 First Edition March 1997 Printed in U S A Hewlett Packard Company San Diego Printer Division 16399 W Bernardo Drive Notice The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett Packard Company Hewlett Packard assumes no responsibility for any errors that may appear in this document nor does it make expressed or implied warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose The Hewlett Packard Company shall not be liable for incidental or consequential damages in connection with or arising out of the furnishing performance or use of this document and the program material which it describes WARNING The Warning label calls attention to a procedure practice or the like which if not correctly performed or adhered to could result in personal injury Do not proceed beyond a Warning label until the indicated conditions are fully under stood and met CAUTION The Caution label calls attent
15. Resume button and then press the appropriate Start Copy button The Lighter Darker setting is too low Press the Lighter Darker button Press the Plus button to darken your copy The dot moves to the right Press the Select Resume button and then press the appropriate Start Copy button HP Color Copier 210 210LX User s Guide 6 9 Paper wrinkles and is very wet Possible Causes You are copying a page with very dark colors Ink bleeds on the paper or the print seems fuzzy The paper becomes excessively wrinkled 6 10 Troubleshooting and Maintenance Press the Lighter Darker button To lighten your copy press the Minus button The dot moves to the left Press the Select Resume button and then press the appropriate Start Copy button You can also press the Color Intensity button to lighten your copy Press the Minus button to minimize the color intensity and make your copy more pale The dot moves to the left Press the Select Resume button and then press the appropriate Start Copy button You might be using the wrong paper Use paper supported and recommended by HP You might be copying on the wrong side of the paper Verify you have loaded paper with the print side down in the paper tray You might be copying on plain paper in Glossy or Transparency mode Press the Paper Type button until Plain Paper appears in the display and then press Select Resume You might not be copying within the specified enviro
16. You try to copy labels The paper is improperly aligned in the paper tray The wrong type size or weight of paper is loaded You are using the wrong paper type You are using the wrong paper size or weight The paper width selector on the front of the copier is incorrectly set Paper is wrinkled or bent The copier has failed mechanically The preheater and heater guard inside the copier are hot To prevent injury allow the heaters to cool before you attempt to remove paper by hand Turn off the copier and open the lid by pressing the blue button on the right side of the copier Opening the lid releases the pinch rollers making it easier to clear a paper jam Remove the output tray and try to pull out the jammed paper If paper is still jammed reinsert the output tray matching the notches to the slots on the top of the paper tray and go to the next step 6 20 Troubleshooting and Maintenance 3 Look inside the machine If the jammed paper can be removed without bending any of the metal parts then remove the paper If you cannot remove the paper go to the next step CAUTION De not forcefully pull the paper you might damage the paper loading mechanism HP Color Copier 210 210LX User s Guide 6 21 5 Grasp the paper plug by squeezing the green ring towards the thumb rest and then pull outward WARNING 77e preheater and heater guard inside the copier are hot To prevent injury allow
17. ansparency Film If thin random streaks appear in the color bars when the test page is printed they indicate a copy quality problem For help solving copy quality problems see the section titled Print Cartridge Problems in Chapter 6 Troubleshoot ing and Maintenance If you installed an automatic document feeder Auto Doc Feed Yes should be printed on the self test page If you installed a feeder but the self test page reads Auto Doc Feed No return to Step 8 of the Ten Easy Steps to Set Up Your Copier and verify that you plugged in the automatic document feeder properly To verify proper functioning of your HP Color Copier 210 make a copy of the self test page HP Color Copier 210 210LX User s Guide 1 17 Product Registration Please help us serve you better by filling out the product registration form enclosed with your product 1 18 Getting Started chapter two Using Print Cartridges and Different Paper Types What You Need to Know About Print Cartridges Your HP Color Copier 210 operates with four print cartridges yellow magenta cyan and black Except when printing the self test page all four cartridges must be installed before you can make copies Each time a new print cartridge is installed the copier automatically aligns the print cartridges A page is printed during cartridge alignment so paper needs to be loaded when the copier is turned on Discard the page When printing black text only about 5
18. appear in bars due to clogged cartridge nozzles a EI Em Gaps also appear in lines If streaks appear in the same area of all four bars faulty print cartridge circuitry might exist in just one print cartridge Printing a self test page with one print cartridge at a time can isolate the bad print cartridge which should then be replaced HP Color Copier 210 210LX User s Guide 6 17 3 Open the lid by firmly pressing the blue button on the right side of the machine 6 18 Troubleshooting and Maintenance 5 Press the plunger on the side of the cartridge carriage down gently but firmly once and then release 6 Print the self test page again to see if the four bars appear solid If streaks still appear on your printout the print cartridge might be out of ink Replace the print cartridge If the ink level indicator still shows that ink remains inside the print cartridge turn off the machine and remove the print cartridge Using a cloth dampened with water clean the nozzles and contact plates metal parts of the cartridge Reseat the print cartridge and repeat steps 4 and 5 above Turn on the machine and print a self test page to check the results If streaks still appear have your copier serviced Refer to the Getting Help section in this chapter HP Color Copier 210 210LX User s Guide 6 19 Clearing Jammed Paper in the Copier WARNING Paper can get jammed inside the copier when
19. armful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions any cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interfer ence to radio or television reception which can be deter mined by turning the equipment off and on the user is encourages to try to correct the interference by one or more of the following measures reorient the receiving antenna increase the separation between the equipment and the receiver connect the equipment into an outlet on a circuit different from that to which the receiver is connected consult the dealer or an experienced radio TV techni cian for help The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the US Government Printing Office Washington DC 20402 Stock No 004 000 00345 4 CAUTION Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by the Hewlett Packard Company may cause harmful interference and void the FCC authorization to operate this equipment 8 2 Technical Information Telecommunications General Approval UK Pursuant to Sect
20. aulty circuit connection with the copier The print nozzles might still be covered with tape The print cartridge s might be clogged The print cartridge s might be out of ink Faulty circuitry can sometimes cause streaks or faded colors to appear in your print job Try reseating each cartridge to ensure good electrical connection between the print cartridges and copier and then print the self test page See Chapter 1 Getting Started for instructions Air bubbles or paper dust can occasionally clog one or more nozzles on a print cartridge To clear the nozzles and restore print quality first print the self test page Clearing the print cartridge nozzles If a print cartridge is clogged and printing the self test page does not clear it try to clear it manually Manual clearing can often clear nozzles more effectively than a self test If the print cartridge is still clogged after completing this procedure replace the clogged print cartridge Follow these steps 1 Printa self test page Refer to Getting Started in Chapter 1 for complete instructions on printing the self test page 6 16 Troubleshooting and Maintenance 2 Four solid color bars and lines on the test page should appear as shown below The intensity of the colors will vary depending on the type of paper used If any color bar has streaks print cartridge nozzles might be clogged and the corresponding cartridge needs to be cleared Streaks
21. ble without distorting it Make sure the copy paper size is correct Clean the glass and document cover Any dirt or smudges on either the glass or cover will be sensed by the scanner and cause the enlargement to be inaccurate Check to make sure the copy paper size is correct Make sure the original is placed in the corner along the two green borders Edges of the copy get cut off Press the Reduce Enlarge button repeatedly until Entire 9396 appears on the display You can also press the Plus or Minus buttons to scroll through the available Reduce Enlarge options Press the appropriate Start Copy button to make the copies Auto Fit will automatically reduce the copy to completely fit on the page Press the Reduce Enlarge button until Auro Fit appears Press Start Copy The copy image seems to have shifted or jumped Copy again and be sure not to lift or press down on the document Either the document cover was lifted or uneven cover pressure was applied to the document cover during copying When using A4 sized paper the last few lines on Set the paper width selector on the paper tray toward the front original do not appear on the copy The paper size of the tray for A4 sized paper Refer to Chapter 1 for these settings are not correct instructions 6 6 Troubleshooting and Maintenance Colors are incorrect One of the color ink chambers might be running Print a self test by pressing the Menu button until out o
22. can copy on Letter Legal and A4 paper To change the copy paper size follow these steps Press the Menu button repeatedly until Copy Paper Size appears on the front panel display To display the current default paper size press the Select Resume button To scroll through the paper sizes press the Plus or Minus button When the paper size you want appears in the front panel display press the Select Resume button to confirm your selection The paper size you select must correspond to the size of the paper in the lower tray To cancel without making a selection press the Clear Stop button HP Color Copier 210 210LX User s Guide 3 7 Setting Defaults 3 8 Copying NOTE TE Text Enhancement The TE Text Enhancement setting sharpens the edges of black text It should be turned on in most situations Turn off TE if stray dots of color surround some text large black typefaces have a splotchy not smooth appearance thin colored objects or lines contain black spots With TE displayed on the front panel display use the Plus and Minus buttons to cycle between o off and on To confirm your selection press Select Resume ELC Enhance Light Colors Use ELC Enhance Light Colors to copy very pale colors Turn on ELC if very pale colors are printing as white With ELC displayed on the front panel display use the Plus and Minus buttons to cycle between o off and e on To confirm
23. d long distance phone charges still apply Calling in the U S and Canada post warranty If your copier is not under warranty you can call 800 999 1148 A per call out of warranty support fee will be charged to your credit card You can also call 900 555 1500 2 50 per minute from 7 a m to 6 p m MST and Satur days from 9 a m to 3 p m MST Charges begin only when you connect with a support technician Prices are subject to change without notice HP Color Copier 210 210LX User s Guide 6 31 Calling in Europe You can call the support center in the following countries Europe English 44 171 512 5202 United Kingdom 0171 512 5202 Austria 0660 6386 Belgium Dutch 02 626 8806 Belgium French 02 626 8807 Denmark 3929 4099 Finland 0203 47288 France 04 50 43 9853 Germany 0180 5 25 81 43 Ireland 01 662 5525 Italy 0226410350 Netherlands 020 606 8751 Norway 2211 6299 Portugal 01 441 7199 Spain 902 321 123 Sweden 08 619 2170 Switzerland French 0848 80 11 11 Switzerland German 0848 80 11 12 Calling in Australia and New Zealand Call 03 272 8000 in Australia or 09 356 6640 in New Zealand This service is free for 12 months from the date of original purchase however your standard long distance phone charges still apply For technical assistance after the free period a 25 flat fee per single incident will be charged 6 32 Troubleshooting and Maintenanc
24. de of the copier Be sure to place your hand on top of the copier because the lid will pop open quickly 3 Remove all print cartridges CAUTION Printcartridges that remain inside can cause damage 4 To minimize shipment damage to the HP Color Copier 210 lock the scanner by sliding the scanner lock under the left side of the lid to the locked position 5 Turn offthe HP Color Copier 210 6 34 Troubleshooting and Maintenance Ordering accessories and supplies In the U S you can order copier supplies by calling HP Direct at 800 538 8787 to get the name of your local authorized HP dealer Outside the U S call your local authorized HP dealer Supplies Accessories Automatic Document Feeder Print cartridges Black print cartridge Cyan print cartridge Magenta print cartridge Yellow print cartridge Paper HP Premium Inkjet Paper Letter 200 sheets 8 5 by 11 in HP Premium InkJet Paper A4 200 sheets 210 by 297 mm HP Premium Glossy Paper Letter 50 sheets 8 5 by 11 in 10 sheets 8 5 by 11 in HP Premium Glossy Paper A4 50 sheets 210 by 297 mm 10 sheets 210 by 297 mm HP Premium Transparency Film Letter 50 sheets 8 5 by 11 in 20 sheets 8 5 by 11 in HP Premium Transparency Film A4 50 sheets 210 by 297 mm 20 sheets 210 by 297 mm HP Reorder Number C5305A 51645A 51640C 51640M 51640Y 51634Y 51634Z C3836A C3833A C3837A C3831A C3834A C3828A C3835A C3832A HP C
25. dly until ELC appears on the front panel display Press the Plus or Minus button to turn ELC on noted by a dot Then press the Select Resume button Tf you consistently use a setting on the front panel other than the default you can establish that setting as the default For example you can change the Color Intensity default to a more vivid setting For details refer to the Setting Defaults section later in this chapter The default setting is indicated by a black dot e To stop copying or to return front panel settings to their default values press the Clear Stop button Menu Items NOTE Self Test Page Use the self test page to check the print cartridges and to determine whether you have the automatic document feeder or a copy controller successfully installed To print the self test page make sure that Self Test is displayed on the front panel display Then press Start Refer to Chapter 1 Getting Started for more information on the Self Test Align Cartridges Print cartridges are automatically aligned when they are installed However if you are experiencing print quality problems for example if white lines appear between adjacent black and colored areas it is a good idea to align the cartridges again To align the print cartridges make sure that Align Cartridges is displayed on the front panel display Then press Select Resume Change Copy Paper Size With the HP Color Copier 210 you
26. duct is recorded and b HP does not warrant the operation of any product to be uninterrupted or error free HP Color Copier 210 210LX User s Guide 7 1 2 HPSs limited warranty covers only those defects which arise as a result of normal use of the product and do not apply to any a Improper or inadequate maintenance b Software or interfacing not supplied by HP c Unauthorized modification or misuse d Operation outside the products environmental specifications including duty cycle abuse or use of a mechanical switchbox without a designated surge protector e Use of non supported printing media or f Improper site preparation or maintenance 3 For HP copier printer products the use of a non HP or refilled print cartridge does not affect either the warranty to the customer or any HP support contract with the customer print cartridge includes both toner cartridges and print cartridges However if copier printer failure or damage is attributable to the use of a non HP or refilled print cartridge HP will charge its standard time and materials charges to service the copier printer for the particular failure or damage 4 Ifany software media product or print cartridge product proves defective during the applicable warranty period and if the product is covered by HP s warranty the customer shall return the product for replacement 5 IfHP receives during the applicable warranty period notice of a defect in hardware prod
27. e Calling elsewhere in the world Contact your local dealer or nearest HP Sales and Support Office for informa tion on obtaining technical assistance or hardware repair services Returning Your HP Color Copier 210 for Service NOTE After obtaining authorization for hardware service from HP Customer Sup port Center be sure to pack your HP Color Copier 210 in a protective carton We recommend you save the original shipping container for this purpose In transit damage is not covered by the warranty so always insure your shipment Use these guidelines before returning your HP Color Copier 210 for service Use the troubleshooting instructions to make certain the problem is in your HP Color Copier 210 product and is not the result of configuration problems or inappropriate settings If possible identify the defective function If repair is required follow the steps in Prepare your HP Color Copier 210 for shipment below Please include these items in the box A brief description of symptoms for service personnel Samples of print quality problems are helpful A copy of the sales slip or other proof of purchase to establish the warranty coverage period Your name address and a phone number where you may be reached during the day HP Color Copier 210 210LX User s Guide 6 33 Prepare your HP Color Copier 210 for shipment 1 Turnon the HP Color Copier 210 2 Open the copier lid by pressing the blue button on the right si
28. e HP Color Copier 210 by yourself The box weighs 70 lbs 32 kgs 210LX 85 lbs 39 kgs and requires at least two people to lift it from its box and place it on the surface where it will be used Carefully unpack and inspect your HP Color Copier 210 and its accessories Save the carton and packing materials in case you ever need to ship your HP Color Copier 210 Be sure to check local state and national recycling laws governing the disposal of any material associated with this product 1 Remove all packing and shipping material from the copier 2 With someone else lift the copier to its final location 1 4 Getting Started 3 Remove all the yellow orange packing tape 4 Check that the following items are included with your HP Color Copier 210 power cord four print cartridges front panel overlay has text on it user s guide help card Color Copier 210LX automatic document feeder If any of the items are missing or damaged contact the dealer from whom you purchased your HP Color Copier 210 HP Color Copier 210LX with automatic document feeder attached HP Color Copier 210 four color print cartridges 1999 help card and user s guide 4 HP Color Copier 210 210LX User s Guide 1 5 2 Attach the Front Panel Overlay 1 Align the front panel overlay with the front panel buttons 2 Press down firmly on the outside ends and then on the middle to snap the overlay into place 1 6 Getting Started
29. e Optional Automatic Document Feeder If you have an HP Color Copier 210LX with the 40 sheet automatic docu ment feeder or if you have purchased the automatic document feeder separately install it next CAUTION Make sure the copier is turned off before installing the automatic document feeder 1 If necessary raise the document cover and pull it up to remove it IMPORTANT Do not discard the document cover Store it in a safe place 2 Insert the two hinges of the automatic document feeder into the slots on the top of the copier 1 12 Getting Started 3 Make sure that the automatic document feeder is securely in place 4 Plug in the automatic document feeder HP Color Copier 210 210LX User s Guide 1 13 7 Connect the Power Cord WARNING 1 14 Getting Started The copier comes with the power cord for the country to which it is shipped If the plug on your power cord doesnt look familiar contact your dealer or local HP Sales and Support Office In case of emergencies be sure that the plug in the outlet is readily accessible Power is present in the copier even if the switch is off To completely shut off power you must disconnect the power cord To avoid electric shock be sure to use the power cord with a properly grounded outlet Insert the connector on the power cord into the power socket on the back of the copier and the other end into a properly grounded power outlet 8 Turn the Copier On The switc
30. e inserted fully forward and snapped into place ADF Paper Jam Paper is jammed in the automatic document feeder Refer to Clearing Jammed Paper in the Automatic Document Feeder later in this chapter Unlock scanner The scanner was not unlocked when the copier was set up Turn off the copier Press the blue button on the right side of the copier to open the machine On the left side near the hinge is a green scanner lock Move it to the open position Refer to Unlock the Scanner in Chapter 1 for directions with pictures Black or color Ink Low Print cartridge is running out of ink Replace print cartridge You might be able to copy some more pages Press Select Resume to continue After pressing the blue button to open the machine the lid was not closed securely Close lid HP Color Copier 210 210LX User s Guide 6 3 Front Panel Messages Message Cant Copy Possible cause Copy controller problem Solution Refer to Chapter 5 for details The paper size loaded does not match the paper size selected No Cartridge Insert black or color cartridge The paper currently loaded in the copier does not match the size set in the front panel display For example the front panel display is set to A4 paper and Letter is loaded in the copier A print cartridge is missing from the copier Unless you are printing a self test page all four cartridges mus
31. ears dust wrinkles and curled or bent edges Handle all paper types by the edges only Oil from fingerprints can prevent ink from adhering to the page Always load paper print side down and letterhead first in the lower tray Copying on the correct side will make a significant difference in quality with most paper types IMPORTANT Do not load mixed sizes of paper in the lower tray This could cause a jam in the copier HP Color Copier 210 210LX User s Guide 2 3 Paper Specifications The way you feed paper through the tray or through the document feeder dictates which kind of paper you can use The following are the valid paper types for each method Paper tray 16 to 24 Ib 60 to 90 g m range Plain paper white and color and letterhead HP Premium Inkjet Paper HP Premium Glossy Paper HP Premium Transparency Film Automatic document feeder 16 to 28 Ib 60 to 135 g m range Plain paper white and colored and letterhead HP Premium Inkjet Paper IMPORTANT Donot load glossy paper photo paper or transparency film in the automatic document feeder Papers to Avoid These papers can cause a paper jam or adversely affect copy quality Paper heavier than 24 Ib 90 g m or lighter than 16 Ib 60 g m in the lower paper tray The automatic document feeder can accept paper up to 28 lbs 105 g m Paper with cutouts or perforations Multiple part forms Inkjet or glossy paper other than HP Bright
32. elected The nozzles in the print cartridge might be clogged Image density and paper quality contribute to banding Banding might also indicate that the print cartridge ink is getting low 6 12 Troubleshooting and Maintenance Moir patterns such as bands checks or stripes in the picture after it is copied are caused by copying a picture of poor quality such as a newspaper photo To reduce moir patterns try placing the picture at an angle on the glass Or try placing one or more clear plastic sheet protectors directly on the glass and then place the original face down on top of the plastic sheet You can also try reducing the copy by 396 To reduce or enlarge copies in 1 increments press and hold down the Reduce Enlarge button and then press the Plus and Minus buttons To confirm the setting press Select Resume If you are using special papers such as glossy premium or transparencies make sure the Paper Type you selected reflects the type of paper in the bottom tray Press the Paper Type button until the correct paper type appears in the display and press Select Resume Print a self test page by pressing the Menu button until Se f Test Page appears on the display Press the Select Resume button to print the self test page If any of the colored bars are missing cyan magenta yellow or black the appropriate print cartridge must be replaced If streaks or white lines appear in any of the colored bars the cart
33. enlarging 6 14 faded copies 6 9 halo effect 6 14 incorrect color 6 7 metric sizes 6 14 6 15 no copies print 6 8 paper jams 6 2 6 15 6 20 6 24 paper loaded 6 2 patterns on copies 6 12 placement of copy 6 6 popping sounds 6 15 print cartridges 6 2 6 16 6 18 reducing 6 14 wet paper 6 10 white lines 6 14 6 15 wrinkled paper 6 10 product registration 1 18 Q quality copy 3 2 3 3 6 11 6 13 6 15 R reassembling copier 6 29 recycling 1 4 reducing 3 4 3 5 6 14 registration product 1 18 S scanner bulb 6 4 lock 6 35 unlocking 1 7 1 15 6 3 security 5 1 self test 1 17 3 7 service copier 6 34 6 35 7 4 settings Auto Fit 3 4 clearing 3 6 3 9 color intensity 3 6 copy quality 3 3 darkness 3 5 defaults 3 8 6 15 Enhance Light Colors ELC 3 6 3 8 enlarging 3 4 lightness 3 5 paper type 2 5 reducing 3 4 TE Text Enhancement 3 8 setup automatict document feeder 1 12 1 13 defaults 1 16 front panel language 1 16 front panel overlay 1 6 loading paper 1 10 1 11 loading print cartridges 1 8 1 9 missing parts 1 5 papersize 1 16 power cord 1 14 test 1 17 turning on copier 1 15 unlocking scanner 1 7 unpacking 1 4 1 5 shipping copier 6 34 6 35 size paper 1 10 1 16 2 3 3 7 6 4 photographs 3 4 smeared copies 6 13 sounds popping 6 15 specifications paper 2 4 speed copy 3 2 3 3 6 8 spots black 6 14 standby condition 1 15 stopping copying 3 6 streaked copies 6 13 6 15 streaks color 1 17 supp
34. er Cord cath Turn the Copier On senes Set the Front Panel Language and Default Paper Size Test the Copier Product Registration Chapter2 Using Print Cartridges and Different Paper Types What You Need to Know About Print Cartridges seen tnn tentent Determining ink color for users with color vision deficiencies Reading the ink level indicator sss Out of ink sensing an E es What You Need to Know About Paper sccsecssesssssessessessessesseessessessessessessesseesssacsuseassaseaeenesaeeseeseeseeseeeaeeaseeeaseateateseeateseeeaess Paper SpacifiCatiOri8 oce tierna tits poti e Ru dieque re IS Hee REESE e eei araia Papers to Avoid Specifying the paper tyPe csccescssccssscsesssessesssesseessecssscsussseesescsessecsessucssucessessessueesseesessuessuessessesssnseaceesessaeeaceeeeesnessseess Copying on HP Premium InkJet Paper sse entente tnnt tentent tente tette tentes Copying on HP Glossy Paper Copying on HP Premium Transparency Film sss nnn tenentes Chapter3 Copying Start Copying dte reete rese ie eritis deditus pei seti dde federe dte ei eMe tn Copier Front Panel tera Setting Copy Quality Reduce or Enlarge Copies niiina n dn ere Ea iai daa a RE Era a E 3 4 Make Copies Lighter or Darker sese ttnntnnn tnnt tentent tente tnnt tnt tente tentent tenti
35. es and supplies essent nnne tente tentent teniente ntnnin Chapter7 Hewlett Packard Limited Warranty Extent of limited Warranty ie rie a eade ru HX Eae da evan e ke epu ee ra iG a 7 1 Limitations of Cr m TC 7 3 BiuncrumEguascull Pe EC 7 4 Warranty Service Express SGU VIG eX r 7 4 Warranty Upgrades nizsia bel ainda an Sl Aide nb eas 7 4 WARNING Getting Started Congratulations You have just entered a new era in copying freedom The HP Color Copiers 210 and 210LX produce high quality color and black and white copies on a variety of paper types and sizes Letter sized paper A4 European standard Legal sized paper Plain paper Inkjet paper Glossy paper Transparencies for overhead display This user s guide will get you set up and copying and will show you how to get the most from your HP Color Copier 210 Do not lift the HP Color Copier 210 by yourself The box weighs 70 lbs 32 kgs 210LX 85 lbs 39 kgs and requires at least two people to lift it HP Color Copier 210 210LX User s Guide 1 1 document cover front panel paper width selector paper length adjuster lid release button paper tray outtray switch Features Your HP Color Copier 210 provides Professional quality color and black and white copies A simple easy to use control panel A port on
36. f each sheet Optical sensors in the copier use this strip to determine that transparency film is loaded IMPORTANT Use only HP Premium Transparency Film when copying on transparencies Other transparency film can jam in the copier Bb Insert the transparency with the white strip physically on top and on the end going into the copier first You can load a maximum of 80 transparencies into the paper tray 2 6 Using Print Cartridges and Different Paper Types Copying Start Copying 1 Place the original face down on the glass along the two green borders NOTE 7o copy successfully you should place all originals including small photographs in the corner along the two green borders 2 Press the Plus and Minus buttons until the number of copies you want to make is displayed on the front panel HP Color Copier 210 210LX User s Guide 3 1 3 Press the Copy Quality button until the light appears next to the speed and quality of the copy you want to make Color Q Best White Normal Q rest Copy Quality button 4 Press one of the following buttons to start copying Copier Front Panel 3 2 Copying Black White for black and white documents Color for color documents The rest of this chapter covers the buttons and menu items on the copier front panel Lighter Darker Color Intensity Setting Copy Quality IMPORTANT NOTE Use the Copy Quality button to change t
37. f ink or the nozzles in the print cartridge might Self Test Page appears on the display Press the Select Resume be clogged button and the self test page is printed If any of the colored bars are missing cyan magenta yellow or black the appropriate print cartridge must be replaced If streaks or white lines appear in any of the colored bars the cartridges need to be cleared Follow the cartridge clearing instructions later in this chapter You might have a defective print cartridge Print a self test by pressing the Menu button until Self Test Page appears on the display Press the Select Resume button and the self test page is printed If any of the colored bars are missing cyan magenta yellow or black the appropriate print cartridge must be replaced If streaks or white lines appear in any of the colored bars the cartridges need to be cleared Follow the cartridge clearing instructions later in this chapter Copies are too vivid or bright Color intensity is too high Press the Color Intensity button Press the Minus button to minimize the color intensity and make your copy more pale The dot moves to the left Press Select Resume to confirm your selection HP Color Copier 210 210LX User s Guide 6 7 Pages did not come out of the HP Color Copier 210 or it seems to copy very slowly Possible Causes No paper or paper is loaded in the wrong tray The scanner may be locked The HP Color Copier 210
38. f the item on the glass and automatically sizes it to fit the current copy paper size The pre scan makes Auto Fit a bit slower than the standard copy procedure but it ensures that the edges of your original always appear on the copy To copy successfully using Auto Fit you must place all originals including small photographs in the corner along the two green borders When enlarging Auto Fit enlarges the item to the largest size that can fit on the page without distorting the image If the list of photograph sizes e g 4x6 gt Ltr or 13x20cm gt A4 doesnt look familiar verify that the correct copy paper size has been set for your copier Refer to Change Copy Paper Size later in this chapter Press the Reduce Enlarge button To scroll through the list of settings press the Plus or Minus buttons Refer to the Help Card for the list of options 3 Toconfirm your selection press the Select Resume button NOTE IMPORTANT To reduce and enlarge 1 at a time press and hold down the ReducelEnlarge button and then use the Plus and Minus buttons to change the Reduce Enlarge percentage The default setting is indicated by a black dot e If you consistently use a setting on the front panel other than the default you can establish that setting as the default For example you can change Reduce Enlarge to Auto Fit For details refer to the Setting Defaults section later in this chapter Make Cop
39. h is located on the right side lower front corner of the copier When the switch is in the off position the machine is in a standby condition This means that although it is not functional power is still applied When the machine is turned on it must complete an initialization sequence before it will be ready to make copies If you open the lid during the initial ization the message Close lid will appear You will not be able to use the copier until you close the lid and allow the initialization to finish Push down the left side of the switch to turn on the HP Color Copier If a new print cartridge was installed while the copier was off the copier automatically aligns the print cartridges This procedure takes about 60 seconds The alignment procedure prints a page so paper needs to be loaded in the copier when it is turned on Discard the page W If the message Unlock scanner Move green scanner lock on left side under lid to unlocked position and turn power off then on appears return to Step 3 to for instructions on unlocking the scanner E If the message Remove and check xxxx cartridge appears where xxxx is a color verify that the print cartridges are snapped all the way back in their stalls Return to Step 4 for instructions HP Color Copier 210 210LX User s Guide 1 15 9 Set the Front Panel Language and Default Paper Size 1 16 Getting Started The copier is initially set to English and to Letter sized
40. he color of the label must match the color of the dot above the stall The following illustration shows the yellow cartridge being installed 5 Snap the print cartridge toward the back of the copier until the cartridge can go no further 6 When all four print cartridges are securely in place close the lid of your HP Color Copier 210 HP Color Copier 210 210LX User s Guide 1 9 5 Load the Paper Check the paper width selector If you are loading U S letter or legal sized paper move the paper width selector toward the back of the tray Ifyou are loading A4 sized paper move the paper width selector toward the front of the tray For letter or legal sized paper move the selector toward the back of the tray For A4 sized paper move the selector toward the front of the tray Check the output tray Make sure the notches on the left and right sides of the bottom of the output tray are securely inside the slots on the top of the lower tray If the output paper tray is loose set the left and right notches into the slots and press down gently 1 10 Getting Started Load the paper 1 Pull the paper length adjuster from the lower tray until it comes to a stop 2 Insert up to a 34 inch 19 mm stack of paper into the lower tray print side down until it stops 3 Push in the paper length adjuster until the paper is fully inserted in the tray HP Color Copier 210 210LX User s Guide 1 11 6 Install th
41. he speed and quality of the copy You can choose from the following three quality settings Best Normal and Fast Best Produces the highest copy quality for all paper types and eliminates the banding effect that sometimes occurs in solid areas Note that for most documents the Best setting copies more slowly than the Normal setting Normal Delivers high quality output and is the recommended setting for most copying Normal is the default copy quality setting for most paper types Fast Copies faster than the Normal setting and produces draft quality Using Fast also cuts down on the frequency of replacing your print cartridges because it uses less ink To select the copy quality you want press the Copy Quality button The light next to your selection turns on Ifyou consistently use a setting on the front panel other than the default for example if you use Best rather than Normal you can establish that setting as the default for your copier For details refer to the Setting Defaults section later in this chapter The default setting is indicated by a black dot HP Color Copier 210 210LX User s Guide 3 3 Reduce or Enlarge Copies 3 4 Copying NOTE NOTE The HP Color Copier 210 contains predefined settings for reducing and enlarging copies Using these settings you can enlarge standard photograph sizes to letter A4 or take advantage of a special feature called Auto Fit Auto Fit does a pre scan o
42. here hazardous voltage is present Only trained service persons should perform work in this area ESD may occur ESD can damage the copier electronic components Avoid touching elec If present this symbol is placed on the copier within the area where electrostatic discharge ON tronic components or circuit paths Use proper grounding devices when circuits are open to outside areas If present this symbol is placed on the product within the area where hot surfaces are present Allow the product to cool before performing work in this area Contents Chapter1 Getting Started Features dresinn M Copier Location and Environment u scsssssssssessessessessecseesecsssssssssssssessscseesecsecsessucsnssnssnssnessseneessesecsecsessnssnssnssneaneaneeneeseeseessess Ten Easy Steps to Set Up Your HP Color Copier 210 or 210LX ER Unpack Your HP Color Copier 210 s sssseeenentnnntnntnnt tentent tente tentent tent tentent tn itte EE E Attach the Front Panel Overlay sese tnnt ntn tente tentent te itte Ennn Unlock the Scanner Load the Print Cartridges Load the Paper 0 ceccccsssesseeceesessesessesseeseeseeseesessseseeseeaeeateateateaeess Check the paper width selector Check the output tray Load the paper see Install the Optional Automatic Document Feeder Connect the Pow
43. ies Lighter or Darker 3 IMPORTANT To adjust the lightness and darkness of copies follow these steps Press the Lighter Darker button The range of lightness darkness values appears on a scale on the display To make the copy darker press the Plus button The dot moves to the right To make the copy lighter press the Minus button The dot moves to the left To confirm your selection press the Select Resume button Ifyou consistently use a setting on the front panel other than the default you can establish that setting as the default For example you can change Lighter Darker to a lighter setting For details refer to the Setting Defaults section later in this chapter HP Color Copier 210 210LX User s Guide 3 5 Change Color Intensity 3 NOTE IMPORTANT Clear Stop gi 3 6 Copying Use the Color Intensity button to make colors more vivid or more subtle Press the Color Intensity button The range of color intensity values appears on a scale on the display To produce copies with more intense or vivid colors press the Plus 4 button The dot moves to the right To produce copies with paler more subtle colors press the Minus button The dot moves to the left To confirm your selection press the Select Resume button You can also use the Enhance Light Colors ELC setting to enhance the light color backgrounds of documents such as maps and invoices Press the Menu button repeate
44. ion 22 of Telecommunications Act of 1984 this product is approved for secondary attachment to approved primary attachment devices connected to the telecommunication network under the General Approval NS G 1234 5 100003 DOC Statement Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Com munications du Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Depart ment of Communications Ger uschemission LpA 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635T 19 VCCI 2 Declaration of Conformity According to ISO IEC Guide 22 and EN45014 Hewlett Packard Company 16399 West Bernardo Drive San Diego California 92127 1899 USA AND Hewlett Packard Singapore Pte Ltd 1 Clementi Loop 4 01 12 Margatio Districentre Clementi West Distripart Singapore 129808 Republic of Singapore declares that the product HP Color Copier 210 210LX model number C5302A C5303A conforms to the following Product Specifications Safety EN60950 1992 A1 amp A2 IEC 950 1991 A1 A2 amp A3 UL1950 3rd Edn 1995 CSA22 2 No 950 3rd Edn 1995 NON 016 SCFI 1993 EMKO TSE 74 SEC 207 1994 EMC CISPR22 1993 EN55022 1
45. ion to an operating procedure practice or the like which if not correctly performed or adhered to could result in damage to or destruction of part or all of the product Do not proceed beyond a Caution label until the indicated conditions are fully understood and met Regulatory information can be found in the Technical Information chapter of this Users Guide It is not lawful in many places to make copies of the following items When in doubt check with a legal representative first Governmental paper or documents Passports Immigration papers Selective service papers Identification badges cards or insignias Governmental stamps Postage stamps Food stamps Checks or drafts drawn on Governmental agencies Paper currency travelers check or money orders Certificates of deposit Copyrighted works Owner s Information Please complete the following for future reference HP Color Copier 210 Serial Number Date of Purchase Place of Purchase Address Phone Number Service Contract Number Date of Contract Expiration San Diego CA 92127 1899 U S A HP Color Copier 210LX User s Guide HP Color Copier 210 210LX Do O Safety symbols If present this symbol is placed on the copier where it is necessary for you to refer to the manual in order to understand a hazard If present this symbol is placed on the copier within the area w
46. k spots White lines appear between adjacent black and colored areas Unwanted dots appear in the background A halo effect with dark splotchy patches occurs in dark areas such as black hair Thin white vertical lines appear in my copy I want to Reduce Enlarge something to a specific percentage I want to use Reduce Enlarge in English sizes but metric sizes are displayed 6 14 Troubleshooting and Maintenance Press the Lighter Darker button Press the Minus button to lighten your copy The dot moves to the left Press the Select Resume button Turn off TE Text Enhancement Press the Menu button until TE appears on the display Press the Plus or Minus button to turn TE off and then press the Select Resume button The print cartridges might need to be aligned Press the Menu button until Align Cartridges appears on the display Press the Select Resume button Discard the printed page when alignment is complete This might occur if youre copying from a gray or pastel original Do one of the following Press the Lighter Darker button Press the Minus button to lighten your copy The dot moves to the left Press the Select Resume button Press the Color Intensity button Press the Minus button to make your copy paler The dot moves to the left Press the Select Resume button Press the Lighter Darker button Press the Minus button to lighten your copy The dot moves to the left
47. lm See transparency FIRST support 6 31 forms multiple part 2 4 forms preprinted 2 3 Index l 1 front panel about 3 2 3 9 defaults 6 15 language 1 16 messages 6 3 6 4 overlay 1 6 paper type setting 2 5 G glass cleaning 6 24 6 26 glossy paper 1 17 2 4 2 6 6 15 H halo effect 6 14 help 6 30 6 34 HP support services 6 30 6 34 humidity 1 3 incorrect color 6 7 initialization 1 15 ink cartridges alignment 1 15 3 7 cleaning 6 16 6 18 color or 2 2 ink level 2 2 loading 1 8 1 9 messages 6 3 6 4 ordering 6 36 pages per set 2 1 problems 6 16 6 18 troubleshooting 6 2 InkJet paper 1 17 2 4 2 6 intensity color 1 17 3 6 6 7 6 9 Internet support 6 32 J jams paper 4 1 4 3 6 2 6 3 6 15 6 20 6 24 L labels 2 4 language front panel 1 16 legal sized paper 1 10 1 16 3 7 letter sized paper 1 10 1 16 3 7 letterhead 2 3 lid open message 6 3 lifting copier 1 1 lightness 3 5 l 2 Index lines on copies 6 13 loading paper 1 10 1 11 2 3 print cartridges 1 8 1 9 location copier 1 3 lock scanner 1 7 locking scanner 6 35 magenta 2 2 maintenance 6 24 6 30 menus 3 7 3 8 messages See also problems troubleshooting specific problems can t copy 6 4 copy controller 5 2 error 6 1 6 4 front panel 6 3 6 4 ink low 6 3 lid open 6 3 out of paper 6 3 paper jams 6 3 power 6 2 print cartridges 1 15 6 3 6 4 scanner bulb failing 6 4 unlock scanner 1 15 6 3 metric sizes 6 14 6 15 mi
48. m tray print adjusters in until they stop at the side down until it stops edges of the paper TIAM C5302 90040
49. matic Document Feeder You can feed up to 40 sheets of paper at a time 1 Ifitis not already on turn on the HP Color Copier 210 using the switch located on the lower right side toward the front of the copier 2 Adjust the paper size selector letter A4 or legal Make sure that you insert the paper all the way in the back of the automatic document feeder 4 When the originals are in place Document loaded will appear Press the Start Copy button 4 2 Automatic Document Feeder Clearing a Paper Jam If paper jams in the automatic document feeder follow these steps 1 Raise the automatic document feeder cover 3 Close the automatic document feeder cover by pressing it in the center as opposed to one side It clicks into place HP Color Copier 210 210LX User s Guide 4 3 4 4 Automatic Document Feeder Copy Access Controllers Copy access controllers provide security and accounting for your HP Color Copier 210 Depending on the type of controller users might be assigned a code have a card sometimes called a smartcard or swipecard or require coins or other means for access to the copier Some copy controllers can also separately track the numbers of black and white and color pages copied Consult your copy access controller documentation for instructions on using your copy controller Make sure that your copy controller supplier provides you with the specific cable to connect your copy controller to
50. n by contacting the person who sold you your copier Your sales representative or dealer is familiar with your needs and equipment and should be able to provide you with the information you want HP Support Services If you can t find the answer you need in this book contact one of the HP support services listed in the following pages Some support services are available only in the U S and Canada while others are available in many countries worldwide If a support service number is not listed for your country contact your nearest authorized HP dealer for help HP Color Copier 210 210LX User s Guide 6 29 CompuServe Support information and interactive sharing of technical information is avail able on CompuServes HP Peripherals forum GO HPPER To subscribe call CompuServe Inc at 800 848 8199 and ask for representative 51 Note This service is not operated by HP Internet For support information and documentation visit the Hewlett Packard home page at http www hp com HP Customer Support If you still need help call the HP Customer Support Center Before calling have your date of purchase and serial number and be sitting near your copier Calling in the U S and Canada during warranty Call 208 323 2551 Monday through Friday from 6 a m to 10 p m Mountain Standard Time MST and Saturdays from 9 a m to 4 p m MST This service is free during the warranty period of the HP Color Copier 210 however your standar
51. n cartridge is full all C ISIN when cartridge is low or green de empty all black Ink level green area will decrease as ink is dispensed Ink level indicator Out of ink sensing When the HP Color Copier 210 senses that a print cartridge is out of ink it displays a message on the front panel The copier then completes copying the current page and stops To continue your copy job replace the affected print cartridge and press the Select Resume button To continue using the same print cartridge press Select Resume 2 2 Using Print Cartridges and Different Paper Types What You Need to Know About Paper The HP Color Copier 210 has been designed to copy on plain paper such as photocopier or letterhead For maximum color brilliance use HP Premium Inkjet paper HP Premium Transparency Film and Glossy Papers provide the highest print quality for finished presentations Refer to the ordering infor mation at the end of this manual for paper sizes types and part numbers CAUTION Do not use paper that has been preprinted by devices such as laser printers and copiers that use toner This includes some preprinted forms and letterheads Toner will damage your copter You can copy on letter sized A4 sized and legal sized paper Color photocopy bond and letterhead paper can be used in the copier however you cannot copy on envelopes labels cards and custom sized letterhead or stationery Be sure that all paper is free of t
52. n press the Select Resume button to confirm your selection Start your copy by pressing the appropriate Start Copy button When you are copying onto transparencies and glossy papers the copying process slows down to allow the ink to dry The scanner bulb shuts off if it remains idle for 12 hours It must warm up the first time it is used To shorten the warm up time leave the product turned on Copies are faded or colors are dull Incorrect paper type setting Make sure that the paper type selected on the front panel display paper typ 5 paper typ P P reflects the type of paper actually loaded in your HP Color Copier 210 Light colors print as white Turn on ELC Enhance Light Colors on the front panel display by pressing the Menu button repeatedly until ELC appears Press the Plus button to turn on ELC The dot becomes solid Press the Select Resume button then press the Color Start Copy button to make a copy The lamp is too dim If Scanner bulb failing appears on the front panel display the lamp needs to be replaced Refer to the section HP Customer Support later in this chapter for information on getting customer service The glass is dirty Clean the glass and underside of the document cover with a soft damp cloth The Color Intensity setting is too low Press the Color Intensity button Press the Plus button to intensify the color and make your copy more vivid The dot moves to the right Press the Select
53. nmental conditions Move the copier to a room where you can better control the humidity Copy quality is poor Possible Causes Print cartridges need to be replaced or the nozzles are clogged The original is of poor quality Copy quality is set to Fast Print a self test page by pressing the Menu button until Self Test Page appears on the display Press the Select Resume button to print the self test page If any of the colored bars are missing cyan magenta yellow or black the appropriate print cartridge must be replaced If the page streaks or white lines appear in any of the colored bars the cartridges need to be cleared Moir patterns such as bands checks or stripes in the picture after it is copied are caused by copying a picture of poor quality such as a newspaper photo To reduce moir patterns try placing one or more clear plastic sheet protectors directly on the glass and then place the original face down on top of the plastic sheet You can also try reducing the copy by 3 To reduce or enlarge copies in 1 increments press and hold down the Reduce Enlarge button and press the Plus and Minus buttons To confirm the setting press Select Resume Press the Copy Quality button until the light is next to Normal or Best HP Color Copier 210 210LX User s Guide 6 11 Repetitive patterns are visible on the copy Possible Causes The original is of poor quality The incorrect paper type is s
54. nte ttti tentent Clearing Jammed Paper in the Automatic Document Feeder ssec 6 23 Maintenance a Cleaning the exterior Case ssssssseseeeee tentent tente tentent tette ten tentent tette AENEAN Cleaning the copy glass esc etre E N recente Pee Pe ER ER du Cleaning inside the printer area x sus Cleaning under the copy glass ssssssssssessssssesssecssessesssesssssstscsessuessussssesussssessseeseesuseasecacsssessuesaeecessasesseesaeeaeeaceseeesess Reassembling the copier s ssecsessessessecsecsessessessessessessessuesucsuesseeaseseeseeseesesaesucsucsecsuseeeeeeeseeaeeaeeaceaeeesseseeseeseateeteaees Getting Help n T HP Support SENI DE HP Audio Tips HP FIRST esses entente tentent ian Aann A EAA Aeae Aat eo araa ten tnatentte ettet CompuServe dcl sea ees eee Bn eee i ee HP Customer nn Calling in the U S and Canada during warranty Calling in the U S and Canada post warranty s cscssesssessssssessesssssssesssseseessessuessnesstscetssusesseeseesseeseseneesneesessteseses Calling in EUFODe iir tnra e ER reb hee e este de reu peste Calling in Australia and New Zealand Calling elsewhere in the world essent tente tentent tenttnnin Returning Your HP Color Copier 210 for Service sessi tent entrent ntes Prepare your HP Color Copier 210 for shipment Ordering accessori
55. of your original to minimize the fold The copy has noticeable streaks of ink down the page Ink has accumulated on the shim or on pinch rollers inside the machine Refer to Cleaning the inside the printing area later in this chapter Paper repeatedly jams or copier tears the paper corner The wrong size paper is loaded or the paper size selector is set incorrectly Be sure the paper width selector on the lower tray is set for your paper size The leading edge is damaged or bent Replace damaged or curled paper Your copier might have a hardware problem Refer to Getting Help later in this chapter Glossy paper curls excessively The Paper Type is not set for HP Premium Glossy paper Press the front panel Paper Type button until Glossy appears in the display and then press the Select Resume button Be sure to load the glossy side down in the tray Popping sounds are coming from the copier Stop copying immediately You could be using paper that has been preprinted with toner Toner can damage the copier Do not use paper that has been preprinted with toner Toner is used in devices such as laser printers and copiers If you want to use preprinted forms or letterhead be sure they are preprinted with ink HP Color Copier 210 210LX User s Guide 6 15 Print Cartridge Problems IMPORTANT fone or more print cartridges are not printing you could have one of the following problems The print cartridge s might have a f
56. olor Copier 210 210LX User s Guide 6 35 Supplies Accessories Customer Replaceable Parts 6 36 Troubleshooting and Maintenance Call for service before ordering any of these parts Copier Wiper Frame Assembly Complete Document Cover Document Cover Inside Foam Document Cover Hinge Assembly Output Paper Tray Assembly Color Copier 210 Shipping Package ADF Top Cover Assembly ADF Paper Feeding Friction Pad ADF Shipping Package Front panel text overlay call your dealer for the correct part number for your language Power cord call your dealer for the correct part number for your country HP Reorder Number C3540 60034 C5302 60004 5302 60073 5302 60074 5302 60025 5302 60075 5305 60018 5305 40069 5305 60035 Hewlett Packard Limited Warranty Product Number C5302A C5305A Duration of Limited Warranty Hardware 1 Year Duration of Limited Warranty Software 90 Days Duration Limited Warranty Print Cartridges 90 Days Extent of Limited Warranty 1 Hewlett Packard HP warrants to the end user customer that HP products will be free from defects in materials and workmanship for a specified time after the date of purchase by the customer The duration of this limited warranty is stated above Certain additional conditions and limitations of HP s warranty are stated in this User s Guide Those conditions and limitations include a For software products the warranty applies only to the media upon which the pro
57. opier cleaning 6 24 6 30 environment 1 3 features 1 2 locating 1 3 moving 1 7 reassembling 6 29 service 6 34 6 35 7 4 setup 1 4 shipping 6 34 6 35 turning on 1 15 weight 1 1 copies Auto Fit 3 4 blank page 6 5 clearing 3 6 color intensity 3 6 6 7 6 9 darkness 3 5 edges cut off 6 6 enlarging 3 4 3 5 faded 6 9 incorrect color 6 7 lightness 3 5 multiple 3 1 6 15 newpaper 6 14 none print 6 3 6 8 patterns on 6 12 placement wrong 6 6 placing originals 3 1 quality 3 2 3 3 6 11 6 13 6 15 reducing 3 4 3 5 speed 3 2 3 3 6 8 stopping 3 6 copy access controllers 5 1 5 2 6 4 copy glass cleaning 6 24 6 26 cord power 1 14 curling paper 6 15 customer support 6 32 6 34 cutout paper 2 4 cyan 2 2 D damaged parts 1 5 darkness 3 5 defaults color intensity 3 6 copy quality 3 3 darkness 3 5 enlarging 3 5 factory 3 9 front panel 6 15 language 1 16 lightness 3 5 paper size 1 16 reducing 3 5 setting 3 8 document feeder automatic 1 2 1 12 1 13 1 17 2 4 4 1 4 3 6 3 6 23 dots background 6 14 E ELC Enhance Light Colors 3 6 3 8 English language front panel 1 16 English sizes 6 14 6 15 Enhance Light Colors ELC 3 6 3 8 enlarging 3 4 3 5 6 14 envelopes 2 4 environment copier 1 3 error messages See messages express service 7 4 exterior case cleaning 6 24 F Fast quality 3 3 fax support 6 31 feeder automatic document 1 2 1 12 1 13 1 17 2 4 4 1 4 3 6 3 6 23 fi
58. ort audio tips 6 31 CompuServe 6 32 customer 6 32 6 34 fax 6 31 Internet 6 32 telephone 6 31 T TE Text Enhancement 3 8 telephone support 6 31 temperature 1 3 test 1 17 3 7 Text Enhancement TE 3 8 toner 2 3 torn paper 6 15 transparency film 1 17 2 4 2 6 tray output 1 10 paper 2 4 troubleshooting 6 1 See also messages problems specific problems U unlocking scanner 1 7 1 15 6 3 unpacking copier 1 4 1 5 upgrades warranty 7 4 V ventilation 1 3 W warranty 7 1 7 4 weight copier 1 1 wet paper 6 10 white lines 6 13 6 14 6 15 wrinkled paper 6 10 Y yellow 2 2 Index l 3 l 4 Index HP Color Copier 210 210LX Reduce Enlarge Increases or decreases size of copies Normal 100 Entire 93 Auto Fit 5x7 gt LTR 147 18x26cm gt A4 107 4x6 gt LTR 172 15x20cm gt A4 131 3 5x5 gt LTR 206 13x230cm gt A4 140 2 5x3 5 gt LTR 295 10x15cm gt A4 186 9x14cm gt A4 200 Max 400 Min 50 e Make a selection and press Select Resume e To reduce enlarge in 1 steps hold down the Reduce Enlarge button and press Plus 4 or Minus Press Select Resume to confirm Auto Fit scans the item on the glass and enlarges or reduces it to fill as much of the page as possible without distortion Display Shows the information you specify for making copies and status messages Lighter Darker Lightens or darkens the copies Make a selection and press Select Resume
59. paper 8 5 by 11 in To change the language displayed on the front panel and the default paper size follow these steps While holding down the Select Resume button press the Color Intensity button Release both buttons The current language is displayed Press the Plus and Minus buttons to scroll through the available languages Press the Select Resume button to select the displayed language After you have selected a language you will be prompted to select Letter 8 5 by 11 in A4 210 by 297 mm or Legal 8 5 by 14 in as the default paper size Press the Plus or Minus button to see the paper sizes Press the Select Resume button to select the displayed paper size 10 Test the Copier Use the copier s built in self test to verify that the copier is operating properly A sample of the self test is shown below HP Color Copier 210 Self Test page Model C5302A Serial XXXXXXXXXXX Control 4 1 Auto Doc Feed YES Copy Controller NO Hs m um UN PES E Make sure that the Best Normal or Fast light is on and not blinking Press the Menu button until Self Test Page appears in the panel display Press the Select Resume button The test page printout has a set of four colored bars and lines which should appear solid as shown in the sample The intensity of the colors will vary depending on the type of paper used plain paper HP Premium Inkjet paper HP Premium Glossy Paper or HP Premium Tr
60. ridges need to be cleared Follow the cartridge clearing instructions later in this chapter Banding can sometimes be improved by setting Best quality on the front panel Copy quality is streaked smeared or has white horizontal lines The incorrect paper type is selected If you are using special papers such as glossy inkjet or transparencies make sure the Paper Type you selected matches the type of paper you have in the bottom tray Press the Paper Type button to make your selection Copying on the wrong side of the paper Be sure to put the paper print side down Glossy paper should be placed glossy side down Gray arrows on Premium Inkjet paper should be facing up Blue arrows on transparencies should be facing up Nozzles on print cartridges are clogged Print a self test page by pressing the Menu button until Self Test Page appears on the display Press the Select Resume button to print the self test page If any of the colored bars are missing cyan magenta yellow or black the appropriate print cartridge must be replaced If streaks or white lines appear in any of the colored bars the cartridges need to be cleared Follow the cartridge clearing instructions later in this chapter HP Color Copier 210 210LX User s Guide 6 13 Miscellaneous Problems Back of newspaper print shows through The copy has picked up part of an image from the wrong side of the original Thin colored objects or lines contain blac
61. s of Liability Warranty Service Warranty Upgrades EXCEPT FORTHE OBLIGATIONS SPECIFICALLY SET FORTH INTHIS WARRANTY STATEMENT IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CON TRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Express service To obtain HP Express service the customer must contact an HP service office or an HP customer support center for basic troubleshooting first If a customer unit needs a minor part replacement and these parts can normally be replaced by the customer the customer replaceable components may be serviced through expedited part shipment In this event HP will prepay shipping charges duty and taxes provide telephone assistance on replacement of the component and pay shipping charges duty and taxes for any part that HP asks to be returned For some repairs the HP Customer Support Center may direct customers to designated Authorized Service Providers who are certified by HP to service the HP Color Copier 210 If a customer unit needs to be returned to HP for repair HP will expedite the repair or provide a replacement unit and will utilize an express delivery service when available by courier or by mail system to expedite the return of the repaired or replacement unit Extended warranties and service option upgrades may be obtained through your local HP authorized dealer or
62. ssing parts 1 5 moving copier 1 7 multiple copies 3 1 6 15 multiple part forms 2 4 N newspaper copying 6 14 Normal quality 3 3 0 originals feeding 4 2 placing 3 1 3 4 output tray 1 10 overlay front panel 1 6 P packing materials 1 4 pages number per print cartridge 2 1 paper A4 sized 1 10 1 16 3 7 about 2 3 2 6 avoiding types 2 4 blank 6 5 jams 4 1 4 3 6 2 6 3 6 15 6 20 6 24 legal sized 1 10 1 16 3 7 letter sized 1 10 1 16 3 7 loading 1 10 1 11 2 3 ordering 6 36 out of message 6 3 settings 2 5 size 1 10 1 16 2 3 3 7 6 4 specifications 2 4 torn 6 15 tray 2 4 troubleshooting 6 2 types 1 17 2 4 2 5 2 6 4 1 6 15 wet 6 10 wrinkled 6 10 parts damaged 1 5 missing 1 5 patterns on copies 6 12 perforated paper 2 4 photo paper 2 4 photographs sizes 3 4 placing originals 3 1 3 4 plug power cord 1 14 popping sounds 6 15 power cord 1 14 preprinted forms 2 3 print cartridges alignment 1 15 3 7 cleaning 6 16 6 18 color of 2 2 ink level 2 2 loading 1 8 1 9 messages 6 3 6 4 ordering 6 36 pages per set 2 1 problems 6 16 6 18 troubleshooting 6 2 printer area cleaning 6 25 printing self test page 3 7 problems See also messages troubleshooting specific problems background dots 6 14 black spots 6 14 blank page 6 5 color intensity 6 7 6 9 copy quality 6 11 6 13 copy speed 6 8 copying newspaper 6 14 curling paper 6 15 default settings 6 15 English sizes 6 14 6 15
63. t be present Set the correct Paper Size using the front panel display Load the missing cartridge Scanner bulb failing 6 4 Troubleshooting and Maintenance The scanner bulb is becoming too dim to work properly Call for service Refer to Getting Help later in this chapter A blank page came out of the HP Color Copier 210 Protective tape is still on the print cartridge Each new print cartridge is packaged with protective plastic tape covering the ink nozzles Remove the print cartridge from its stall and being careful to touch only the black plastic gently remove any tape covering the nozzles Replace the print cartridge in its stall Original not placed in corner along green edges Place all originals on glass along green borders and Auto Fit is turned on Original placed print side up on the glass Be sure the document you are copying is placed print side down on the glass Print cartridges need to be replaced The best way to check this is to print a self test page Press the Menu button until Se f Test Page appears on the display Press the Select Resume button to print the self test page If any of the colored bars are missing cyan magenta yellow or black the appropriate print cartridge must be replaced HP Color Copier 210 210LX User s Guide 6 5 Placement on the page is wrong or the edges are cut off Auto Fit doesn t enlarge to full size Note Auto Fit will make the copy as big as possi
64. t panel display for messages telling you to take a specific action for example Out of Paper If the display is in a language you do not understand refer to Set the Front Panel Language and Default Paper Size in Chapter 1 HP Color Copier 210 210LX User s Guide 6 1 6 2 Troubleshooting and Maintenance If the indicated problem is with the print cartridges Look at the ink level indicator to make sure none of the print cartridges is out of ink Refer to Reading the ink level indicator in Chapter 2 Make sure that all tape has been removed from the print cartridge nozzles Make sure that all print cartridges are snapped fully forward in the carriage If they are not properly installed the front panel will display an error message instructing you to remove and check a cartridge After you fix this problem close the lid and press either the Black White or Color Start button Refer to Load the Print Cartridges in Chapter 1 If the indicated problem is with the loaded paper Push the paper length adjuster forward to make sure the paper is loaded fully forward in the lower tray Be careful not to bend the paper Make sure that the paper width selector is set for the paper width you are using to the back of the copier for A4 and to the front of the copier for Letter Legal If your copier has a paper jam make sure that The lid is closed The paper width selector is set for the paper width yo
65. tennis 3 5 Change Color Intensity EE KiGpD C X ee MEME EE Self Test Page Align Cartridges Change Copy Paper Size TE Text Enhancement ELC Enhance Light Colors Setting Defaults Factory Defaults Copy Controllers c ccccscsscssssssssesssssessessessessesssssscssssscsscssessessessscsscsussussussseeseesscsecssessesscsusssssucssssucssessseseeseesecaseaseseesucsssanseseeneeseenses Chapter 4 Automatic Document Feeder Using the Automatic Document Feeder c ss ccscsessessesseeseeseessessesseeseeseesessessessucsuseaeeaeeseeseeseeseeseeseesseassaseaseaseateateateateateasees 4 2 Clearirig a Paper allicere remercie ense ter astu ere Ev sere ic rta rece tipp 4 3 Chapter5 Copy Access Controllers Installing a Copy Coritroller ette nie a cerevaseesesderdsieesieucne E e ce recu Ert e REESE 5 2 Using a Copy Controller sess nter tette tent tnntt nitent te ttn ttn tente ANERE 5 2 Chapter6 Troubleshooting and Maintenance Using this SOCtiOM s is iie aii a EA R EAn N Check the basics first FrontePanel Messag amp s iiuaeiii iret rete Rea rien iet rhe aree Facite eite a Ea Re ELE i Print Cartridge Problems esistente tentent tente treten tente tette tentent tette ttn ttnt teo ttnttens Clearing the print cartridge nozzles e a Clearing Jammed Paper in the Copier sese tritt te
66. the back of the copier to connect an optional copy access controller In addition the Color Copier 210LX includes an automatic document feeder for loading up to 40 sheets at a time NOTE You can also purchase the automatic document feeder C5305A as a separate item and add it to the HP Color Copier 210 1 2 Getting Started Copier Location and Environment WARNING Use only within normal office temperature and humidity ranges The recommended range is 59 95 F 15 35 C and 20 80 relative humidity Avoid direct sunlight or locations where a quick change in temperature might cause condensation inside the machine Make sure the location is well ventilated Dust gasses or fumes such as ammonia or paint thinner can damage the machine Choose a site that is level flat and stable The copier will produce some shaking and needs to be on a sturdy surface Be sure a grounded outlet is nearby and easily accessible Do not lift the HP Color Copier 210 by yourself The box weighs 70 lbs 32 kgs 210LX 85 lbs 39 kgs and requires at least two people to lift it HP Color Copier 210 210LX User s Guide 1 3 Ten Easy Steps to Set Up Your HP Color Copier 210 or 210LX To properly set up your copier you must follow these ten steps TIP fyouve purchased a copy access controller refer to Chapter 5 Copy Access Controllers for installation instructions 1 Unpack Your HP Color Copier 210 WARNING Do not lift th
67. this Limited Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain limitations of this Limited Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States in cluding provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g Australia and the United Kingdom b Otherwise restrict the ability of a manufacturer to make such disclaimers or impose such limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or not allow limitations on how long an implied warranty lasts 3 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies 4 Installation and warranty services are available outside the country of initial purchase only if the customer pays HP international prices HP international price is equal to any non U S dollar price If the customer transports a product from the country of initial purchase without having paid HP international prices any remaining warranty covers parts and labor only and applies only if the product is returned to the country of initial purchase HP Color Copier 210 210LX User s Guide 7 3 Limitation
68. u are using The proper size paper is being used Paper is loaded fully forward in the tray If you see the message Turn Power off and then on again do so If you see the message Error Error followed by a number write down the error number and call for service Front Panel Messages Message Paper Jam Possible cause Paper has jammed in copier or automatic document feeder If only one or two sheets of paper are in the paper tray the copier might not pick the paper properly causing a paper jam in the copier HP Premium Transparency Film was loaded with the wrong end going in first causing a paper jam The jam is caused by the sensor not finding the paper strip therefore it finds no paper You can also get an Out of Paper message Solution Refer to Clearing Jammed Paper later in this chapter Remove the paper jam and install more paper in the paper tray Remove the paper jam and load HP Premium Transparency Film in the paper tray with the white strip going in first and on top Out of paper Paper tray is out of paper or the paper is not fully inserted into the tray Load paper into paper tray Remove and check black or color cartridge A print cartridge is either incorrectly installed the wrong type or defective Reseat or replace the print cartridge into correct cartridge stall Make sure the tape has been removed from the print cartridge nozzles Be sure cartridges ar
69. uct which is covered by HP s warranty HP shall either repair or replace the product at its option Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced 6 If HP is unable to repair or replace as applicable a defective product which is covered by HP5 warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product provided the customer returns the product 7 On site warranty and return to HP warranty services are available from any authorized HP service facility or repair depot worldwide Specific informa tion regarding product returns is contained in Chapter 6 8 This Limited Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world 7 2 Hewlett Packard Limited Warranty Limitations of Warranty 1 NEITHER HP NOR ANY OFITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO ITS PRODUCTS HP AND ITS THIRD PARTY SUPPLIERS SPECIFICALLY DISCLAIMTHE IMPLIED WAR RANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICU LAR PURPOSE 2 To the extent that this Limited Warranty Statement is inconsistent with the law of the locality where the customer uses the HP product

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