HP 15c Maintenance and Service Guide
Contents
1. Component Power button Internal microphone Description e When the tablet is off press the button to turn on the tablet e When the tablet is on press the button briefly fo initiate Sleep e When the tablet is in the Sleep state press the button briefly to exit Sleep e When the tablet is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the tablet has stopped responding and Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the tablet NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your tablet to resume quickly from inactivity To learn more about your power settings see your power options On the Start screen type power options and then select Power Options Records sound Top edge 8 Back edge Item Component Description 1 Speakers 2 Produce sound 2 Serial number and Provide important information to identify your tablet When contacting support product number you will probably be asked for the serial number and possibly for the product number or the model number Locate these numbers before you contact support 3 Power connector Connects an AC adapter 4 Micro USB 2 0 port Connects an optional micro USB devic2. Before disassembling the tablet follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet Chapter 5 Removal and replacement procedures Remove the back cover AA CAUTION Before turning the display assembly upside down make sure the work surface is clear of tools screws and any other foreign objects Failure to follow this caution can result in damage to the display assembly 1 Place the tablet on a flat surface display panel side down with the power button toward you A CAUTION When inserting the plastic tool into the tablet as described in Step 2 make sure not to insert the tool into the power button area Failure to follow this caution can result in damage to the tablet 2 Inserta thin plastic tool 1 between the back cover and the display assembly The first insertion point should be between the power button 2 and the middle of the top edge 3 of the back cover 3 Separate the top edge of the back cover 4 from the display assembly A CAUTION When removing the back cover make sure the bottom edge opposite the power button is the last edge removed Failure to follow this caution can result in damage to the tablet 4 Remove the back cover
3. Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Grounding guidelines 19 Removal and replacement procedures AA CAUTION Components described in this chapter should only be accessed by an authorized service provider Accessing these parts can damage the tablet and void the warranty E NOTE HP continually improves and changes product parts For complete and current information on supported parts for your computer go to http partsurfer hp com select your country or region and then follow the on screen instructions This chapter provides removal and replacement procedures for authorized service provider only parts There are as many as 19 screws that must be removed replaced and or loosened when servicing the tablet Make special note of each screw size and location during removal and replacement Back cover 20 Description Spare part number Back cover includes shielding For use only on HP Pro Tablet 610 tablet models 763533 001 For use only on HP Omni 10 tablet models 7398 13 001 10 1 in AG LED WUXGA TouchScreen display assembly NOTE The display assembly does not include the display panel cable The display panel cable is available using spare part number 739817 001 For use only on HP Pro Tablet 610 tablet models 763536 001 For use only on HP Omni 10 tablet models 739812 001
4. 5 Reverse this procedure to install the back cover A CAUTION When installing the back cover make sure the bottom edge opposite the power button is the first edge installed Failure to follow this caution can result in damage to the tablet Back cover 21 22 Power button board Description Spare part number Power button board includes cable 739807 001 Before removing the power button board follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 20 Remove the power button board 1 Disconnect the battery cable from the system board 2 Disconnect the power button board cable 1 from the volume button board 3 Remove the Phillips PM2 0x3 0 screw 2 that secures the power button board to the display assembly Chapter 5 Removal and replacement procedures 4 Remove the power button board 3 and cable Reverse this procedure to install the power button board Volume button board Description Spare part number Volume button board includes cable 739808 001 Before removing the volume button board follow these steps 1 Turn off the tablet If you are unsure whether the table
5. On the Start screen type control panel and then select Control Panel 2 Select System and Security and then in the System area tap Device Manager A list displays all the devices installed on the tablet Locating software To find out what software is installed on the tablet A Swipe from the left until the arrow appears and then tap the arrow in the lower left corner of the screen or Swipe up from the bottom to display the Apps screen Chapter 2 External component identification Front Item Component Description 1 WIAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks 2 Webcamera Records video and captures photographs Some models allow you to video conference and chat online using streaming video To use the webcam on the Start screen tap the Camera app 3 Webcamera light On The webcam is in use 4 Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment 5 WWAN antennas 2 Send and receive wireless signals to communicate with wireless wide select models only area networks 6 Windows button Minimizes all open applications and displays the Start screen The antennas are not visible from the outside of the tablet For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulat
6. processor 2 0 GB of system memory 32 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the FreeDOS or Linux operating systems 764202 501 System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3775 1 46 GHz turbo up to 2 39 GHz processor 2 0 GB of system memory 32 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the Windows 8 Standard operating system 764202 601 System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3775 1 46 GHz turbo up to 2 39 GHz processor 2 0 GB of system memory 32 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the Windows 8 Professional operating system 764203 001 System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3795 1 60 GHz turbo up to 2 39 GHz processor 4 0 GB of system memory 64 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the Windows 8 Professional operating system 764203 501 System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3795 1 60 GHz turbo up to 2 39 GHz processor 4 0 GB of system memory 64 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped wi
7. Core Z3770 1 46 GHz turbo up to 2 40 GHz processor 2 0 GB of system memory 32 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the Windows 8 Standard operating system 739805 001 System board for use only on HP Omni 10 tablet models equipped with an Intel Quad Core Z3770 1 46 GHz turbo up to 2 40 GHz processor 2 0 GB of system memory 64 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the FreeDOS or Linux operating systems NOTE This system board spare part kit is also used by European Middle Eastern and African countries and regions for refurbishing 739805 501 System board for use only on HP Omni 10 tablet models equipped with an Intel Quad Core Z3770 1 46 GHz turbo up to 2 40 GHz processor 2 0 GB of system memory 64 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the Windows 8 Standard operating system 739807 001 Power button board includes cable 739808 001 Volume button board includes cable and double sided adhesive 739809 001 SIM card board includes cable 739810 001 Light sensor board includes double sided adhesive and microphone 739811 001 Audio board includes bracket and cable 739812 001 10 1 in AG LED WUXGA TouchScreen display panel assembly for use only on HP Omni 10 tablet models 739813 001 Back cover for use only on HP Omni 10 ta
8. HDMI 8 product description 2 USB 2 0 8 power adapter spare part numbers 13 power button 7 power button board removal 22 spare part number power connector 8 power cord set requirements 53 power requirements product description 2 processor product description 1 product description audio 2 display panel 1 external expansion 2 graphics 1 keys 2 mass storage 1 memory module 1 microphone 2 operating system 3 ports 2 power requirements 2 processors 1 product name 1 security 2 sensors 2 serviceability 3 video 2 wireless networking 2 product name 1 product numker location 8 11 14 22 R rear facing webcamera removal 28 spare part number 12 14 28 S Screw Kit spare part number 13 15 security product description 2 sensors product description 2 serial number location 8 service considerations cables 16 connectors 16 plastic parts 16 serviceability product description SIM slot 8 SIM card reader board removal 37 spare part number 12 14 37 Speaker Kit spare part number 12 14 38 speakers location 8 removal 38 spare part number 12 14 38 system board removal 42 spare part numbers 12 14 15 42 T tablet major components 11 specifications 49 tools required 16 top edge components 7 transporting guidelines 18 U USB 2 0 port 8 v vibrator module remdoval 32 spare part number 12 14 32 video product description 2 volume button board removal 23 spare part num
9. install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities AA CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Grounding guidelines 17 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded su
10. the Recycle Bin or if files become corrupted you can restore the files that you backed up using File History Restoring files is also useful if you ever choose to reset the tablet by reinstalling Windows File History is not enabled by default so you must turn it on as follows A On the Start screen type file history select File History and then follow the on screen instructions 52 Chapter 8 Backing up restoring and recovering 9 Power cord set requirements The wide range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the tablet meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the tablet is used Requirements for all countries The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 0 m 3 3 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coup
11. the battery disengage from the display assembly 6 Remove the battery 5 by sliding it forward 34 Chapter 5 Removal and replacement procedures Reverse this procedure to install the battery Wireless antennas Description Spare part number Antenna Kit includes WLAN antenna cables and transceivers and WLAN antenna cables and 744496001 transceivers Before removing the wireless antenna cables and transceivers follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Remove the back cover see Back cover on page 20 2 3 Disconnect all external devices from the tablet 4 5 Disconnect the battery cable from the system board see Power button board on page 22 and then remove the following components a Volume button board see Volume button board on page 23 b Audio board see Audio board on page 30 c Battery see Battery on page 33 Remove the wireless antenna cables and transceivers 1 Disconnect the wireless antenna cables 1 from the system board Ey NOTE The wireless antenna cable labeled 1 connects to the Main terminal labeled 1 The wireless antenna cable labeled 2 connects to the Aux terminal labeled 2 2 Release the wireless anten
12. HP Pro Tablet 610 and HP Omnil0 Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only Copyright 2014 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Core are U S registered trademarks of Intel Corporation Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition April 2014 First Edition October 2013 Document Part Number 737637 002 Product notice This guide describes features that are common to most models Some features may not be available on your tablet Not all features are available in all editions of Windows 8 This tablet may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows 8 functionality See for http www microsoft com details Software terms By installing copying downloading or otherwise using any software product preinstalled o
13. MA memory for use only on tablet models equipped with the Windows 8 Professional operating system 764203 001 764202 601 System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3775 1 46 GHz turbo up to 2 39 GHz processor 2 0 GB of system memory 32 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the Windows 8 Standard operating system 764202 501 System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3775 1 46 GHz turbo up to 2 39 GHz processor 2 0 GB of system memory 32 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the FreeDOS or Linux operating systems 764202 001 For use only on HP Omni 10 tablet models System board equipped with an Intel Quad Core Z3770 1 46 GHz turbo up to 2 40 GHz processor 2 0 GB of system memory 64 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the Windows 8 Standard operating system 739805 501 System board equipped with an Intel Quad Core Z3770 1 46 GHz turbo up to 2 40 GHz processor 2 0 GB of system memory 64 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the FreeDOS or Linux operating systems NOTE This system board spare part kit is also used by Europea
14. al and replacement procedures 5 Remove the audio board and cable 5 Reverse this procedure to install the audio board Audio board 31 Vibrator module Description Spare part number Vibrator module includes cable 741075 001 Before removing the vibrator module follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet 2 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 20 5 Disconnect the battery cable from the system board see Power button board on page 22 Remove the vibrator module 1 Disconnect the vibrator module cable 1 from the system board 2 Release the vibrator module 2 from the clip molded into the display assembly H 3 Remove the vibrator module and cable Reverse this procedure to install the vibrator module 32 Chapter 5 Removal and replacement procedures Battery Description Spare part number Battery 2 cell 3 10 WHr 4 19 AHr Li ion includes cable 739807 001 Before removing the battery follow these steps 1 SS o a SZ L I Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the pow
15. ard cceecccceccsseseecccccsseesecccuccuecescesauucsesccccususeeccececaucseseceauausesececeeuussesceeaeens 23 FronffacingiWwebcam rd sssini a e EENE Eege 25 light sensor EE 27 Rear facing webcamera E 28 A dio board aretoei oae E EE 30 EE 32 Bater EE 33 Wirel ss EE 35 SIM card reader board cececcccecccccecceccteecccuececcuecececuusecceueeecauseeecsusececuesecausesecausesecueseraaens 37 Speakers anrea E E A E E E AE E E E EETA 38 iere eben eege A0 SC EE 42 6 Using Setup Utility BIOS ciicissicinisiiniimenninionidiainnmuumucincinninimnndamians 46 Starting Setup Utility EE eege enee Eet eea dE 46 Weeer enge Ee deene 46 Determining the BIOS version ccccsssceceeeseeeeeseeeeeeeenaeeeeesseeeeeseeseeesenseeeeesetateeensaes 47 Downloading a BIOS update scsi vnsite sic acta seso siete ictal vece beeen std touisansnels 47 7 Speedio on Snem T A R 49 8 Backing up restoring and recovering ccccccccsccccsccrcsccccsccccccccescccescccescccessccsssceesccees 50 Creating a Microsoft recovery drive select models only c ccceceesceceeeeceeeeeeseeeeesenseeeeeseeeenses 50 Using Windows Refresh for quick and easy recovery cccceceeseeceeeseeeeeeeeeeesesceeeeteeeeestseeensaseees 51 Removing everything and reinstalling Windows ccccccceeeeeeeessceeeeeeneeeeecsaceeeecseeeeeceenseeenteeees 51 Backing up data using File History iser eege ae EE DEE EEN 52 9 Power cord set reguirememis sissiisi
16. ber volume down button 6 volume up button 6 12 14 23 W webcamera location 5 6 removal 25 28 spare part numbers 14 25 28 webcamera light 5 Windows button 5 wireless antenna location 5 removal 35 spare part number 12 15 35 wireless networking product description 2 workstation guidelines 18 11 12 Index 57
17. blet models 739814 001 Speaker Kit includes left and right speakers and cables 739815 001 Front facing webcamera includes cable and double sided adhesive 739816 001 Rear facing webcamera includes bracket and cable 739817 001 Display panel cable includes double sided adhesive 740479 001 Battery 2 cell 3 10 WHr 4 19 AHr Li ion includes cable 741075 001 Vibrator module includes cable 741855 002 18 W AC adapter for use only on HP Pro Tablet 610 tablet models in Australia includes plug 741855 003 18 W AC adapter for use on all tablet models in the United Kingdom includes plug 741855 005 18 W AC adapter for use only on HP Pro Tablet 610 tablet models in India includes plug Chapter 3 Illustrated parts catalog Spare part number Description 741855 008 18 W AC adapter for use on all tablet models in North America includes plug 741855 009 18 W AC adapter for use on all tablet models in Europe and South Korea includes plug 744496 001 Antenna Kit includes left and right wireless antennna cables and transceivers 744497 001 Card reader bezel 744498 001 Screw Kit 763533 001 Back cover for use only on HP Pro Tablet 610 tablet models 763536 001 10 1 in AG LED WUXGA TouchScreen display panel assembly for use only on HP Pro Tablet 610 tablet models 764202 001 System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3775 1 46 GHz turbo up to 2 39 GHz
18. cables Reverse this procedure to install the speakers Speakers 39 40 Display panel cable Description Spare part number Display panel cable 739817 001 Before removing the display panel cable follow these steps 1 oe 59 28 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the back cover see Back cover on page 20 Disconnect the battery cable from the system board see Power button board on page 22 and then remove the following components Volume button board see Volume button board on page 23 Audio board see Audio board on page 30 c Battery see Battery on page 33 d SIM card reader board see SIM card reader board on page 37 Remove the display panel cable 1 Release the ZIF connector 1 to which the display panel cable is attached and then disconnect the display panel cable from the system board Release the ZIF connector 2 to which the display panel cable is attached and then disconnect the display panel cable from the display assembly Chapter 5 Removal and replacement procedures 3 Detach the display panel cable 3 from the display assembly The display panel cable is attached to the display assembly with double sided ad
19. ccceeesseceeeeceeeeesceeceeeseeeeeseaeeeeneeeeseenseeees 4 l cating hardware sre iepene ele ees 4 locating sofware Aere 4 Froni E 5 Baek aa ovals a a eene 6 elt 7 Pe Slee cat sacaicarietivisnssietcesdielneii densest Piao lei eet ee 8 beienee e 9 OI parie calglogiuissikieii aa 10 Locating the serial number product number and model number c cccceeeeeceeeteeeessteeeesseeees 10 Tablet EE 11 Miscellaneous pars aac ecte ae tear eRe eee er rene es ne eet ee mrt ene E er nese resent tee 13 Sequential part number listing sis ives covavandoxnniesiedintaseaidvpedionatainwsxainea uaa unto tvaendoryataueulaivainivbadashanabenches 14 4 Removal and replacement preliminary requirements ccccccccscscescccescecscccescecessceess 16 Tools reg ired EE 16 TEEN 16 Plastic PariS eebe 16 Cables and connectors enee ege 16 Grounding guidelines asin anterin vawinaccrewsodieless aol vat aeiwareied ins dneirdecinbcs tesa bated rset oa osielig Mepaciobanniflesins evra 17 Electrostatic discharge Camas 4 cccerverceninvereerndrel aie min ammenamaeanenuel 17 Packaging and transporting guidelines ccccccccesseceeeeeeeeeeeeneeeestseeeeees 18 KE E TEE 18 5 Removal and replacement procedures ccsccccssccsssccssscccescccessccescccescccsssccsccccsssccesceees 20 EE 20 Power button board ccceececccccccuscceccccucuesccccccuuctecccceeeausesecccecuaeesecsceeuuseseceeeeauessesceeauaaeesess 22 vi Volume button bo
20. cking up restoring and recovering Your tablet includes tools provided by Windows to help you safeguard your information and retrieve it if you ever need to These tools will help you return your tablet to a proper working state or even back to the original factory state all with simple steps This chapter provides information about the following processes e Creating a Microsoft recovery drive select models only e Using Microsoft s Refresh your PC or Remove everything and reinstall Windows options to address issues with your tablet e Backing up data using File History NOTE This chapter describes an overview of backing up restoring and recovering options For more details about the tools provided see Help and Support On the Start screen type help and then select Help and Support Creating a Microsoft recovery drive select models only 50 After you successtully set up the tablet create a Microsoft recovery drive The MS recovery drive backs up the recovery partition on the tablet and ensure access to the Refresh your PC and Remove everything and reinstall Windows options even if the recovery partition on the tablet has been corrupted or removed Chapter 8 Backing up restoring and recovering 2 NOTE On select models a recovery drive can be created on a USB flash drive purchased separately A micro USB to USB adapter cable purchased separately with a micro USB male Btype connector and a USB female A type
21. connector is also required 1 On the Start screen type create recovery drive and then select Create a recovery drive iy IMPORTANT Be sure that the check box labeled Copy the recovery partition from the PC to the recovery drive is selected 2 After you have created the recovery drive a prompt is displayed asking if you want to remove the recovery partition If you select No and later reconsider you must complete the entire process again before the prompt will be displayed a second time Using Windows Refresh for quick and easy recovery When your tablet is not working properly and you need to regain system stability the Windows Refresh option allows you to start fresh and keep what is important to you IMPORTANT Refresh removes any traditional applications that were not originally installed on the system at the factory Any Windows 8 apps that came preinstalled on your tablet and any that were purchased from the Windows Store will be saved fy NOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See Help and Support for instructions on reinstalling traditional applications From the Start screen type h and then select Help and Support NOTE You may be prompted for your permission or password when using Refresh See Help and Support for more information From the Start screen type h and then select Help and Support T
22. e 5 Micro HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 6 Micro SIM slot Supports a wireless subscriber identity module SIM select models only 7 Micro memory card Reads optional memory cards that store manage share or access information reader To insert a card Hold the card label side up with connectors facing the slot insert the card into the slot and then push in on the card until it is firmly seated To remove a card Press in on the card it until it pops out Chapter 2 External component identification Labels The labels affixed to the tablet provide information you may need when you troubleshoot system problems or travel internationally with the tablet iy IMPORTANT All labels described in this section are located on the back of the tablet Serial number and product number are located on the bottom edge of the tablet and or affixed to the back of the tablet When contacting support you will probably be asked for the serial number and possibly for the product number or the model number Locate these numbers before you contact support Regulatory label s Provide s regulatory information about the tablet Regulatory markings for your country or region are located on the back of the tablet For regulatory identification purposes your product is assigned a Regulatory Model Number The reg
23. either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats
24. er from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the back cover see Back cover on page 20 Disconnect the battery cable from the system board see Power button board on page 22 Remove the volume button board see Volume button board on page 23 Remove the audio board see Audio board on page 30 Z WARNING To reduce potential safety issues use only the battery provided with the tablet a replacement battery provided by HP or a compatible battery purchased from HP AA CAUTION Removing a battery that is the sole power source for the tablet can cause loss of information To prevent loss of information save your work or shut down the tablet through Windows before removing the battery Remove the battery 1 Release the wireless antenna cables 1 and 2 from the routing clips and channels built into the battery Release the ZIF connector 3 to which the TouchScreen board cable is attached and then disconnect the TouchScreen board cable from the system board Battery 33 3 Detach the TouchScreen board cable 4 from the battery The TouchScreen board cable is attached to the battery with double sided adhesive A Remove the six Phillips PM2 0x3 0 screws 1 and the four Phillips PM2 0x3 25 screws 2 that secure the battery to the display assembly 5 Lift the front edge of the battery 3 until the tabs 4 on the back edge of
25. ereo speakers 2 0 MP front facing webcamera with webcamera activity light 8 0 MP rear facing webcamera with auto focus Sensors e Ambient light sensor x x e Accelerometer e eCompass e Gyro e _Hall effect sensor Wireless networking Integrated wireless option Mitsumi x x DWM WO95A WiFi BT 4 0 combination module with 2 antenna Bluetooth Class 1 Bluetooth 4 0 LE Wifi 802 1 1a b g n 2x2 multiple input and multiple output MIMO External expansion Integrated micro SD card support SDXC x x in DDR50 SDR25 and SDR12 mode Ports e Audio 3 5 mm headphone x x microphone combo jack support NA type headset only e HDMI type D connector e Power connector e Micro USB 2 0 type AB connector support for host mode only Keys e Power x x e Volume down e Volume up Power requirements Support for 2 cell 3 10 WHr 4 19 AHr x x Li ion battery non removable Support for 18 W 12 V 1 5 A non PFC AC adapter with DC plug and localized cable plug support Security Software based Trusted Platform Module x x TPM solution Chapter 1 Product description Category Description HP Pro Tablet 610 HP Omni10 Operating system Preinstalled Microsoft Windows 8 1 x x 32 bit Serviceability End user replaceable part AC x x adapter 4 2 External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on the tablet 1
26. ernal devices from the tablet Remove the back cover see Back cover on page 20 Disconnect the battery cable from the system board see Power button board on page 22 8 2 5 Remove the rear facing webcamera see Rear facing webcamera on page 28 Remove the light sensor board 1 Release the ZIF connector 1 to which the rear facing webcamera cable is attached and then disconnect the rear facing webcamera cable 2 from the light sensor board 2 Remove the light sensor board Reverse this procedure to install the light sensor board Light sensor board 27 Rear facing webcamera 28 Description Spare part number Rear facing webcamera includes bracket and cable 739816 001 Before removing the rear facing webcamera follow these steps 1 2 3 4 5 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the back cover see Back cover on page 20 Disconnect the battery cable from the system board see Power button board on page 22 Remove the rear facing webcamera 1 Release the ZIF connector 1 to which the rear facing webcamera cable is attached and then disconnect the rear facing webcamera cable from the system board Remove the Phillips PM2 0
27. extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily 16 Chapter 4 Removal and replacement preliminary requirements Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy AA CAUTION To prevent damage to the tablet when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to
28. g 15 10 1 in AG LED WUXGA TouchScreen display panel assembly NOTE The display assembly does not include the display panel cable The display panel cable is available using spare part number 739817 001 For use only on HP Pro Tablet 610 tablet models 763536 001 For use only on HP Omni 10 tablet models 739812 001 Miscellaneous parts Component Spare part number 18 W AC adapter For use only on HP Pro Tablet 610 tablet models in Australia 741855 002 For use on all tablet models in Europe and South Korea 741855 009 For use only on HP Pro Tablet 610 tablet models in India 741855 005 For use on all tablet models in North America 741855 008 For use on all tablet models in the United Kingdom 741855 003 Screw Kit 744498 001 Miscellaneous parts 13 Sequential part number listing 14 Spare part number Description 739803 001 System board for use only on HP Omni 10 tablet models equipped with an Intel Quad Core Z3770 1 46 GHz turbo up to 2 40 GHz processor 2 0 GB of system memory 32 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the FreeDOS or Linux operating systems NOTE This system board spare part kit is also used by European Middle Eastern and African countries and regions for refurbishing 739803 501 System board for use only on HP Omni 10 tablet models equipped with an Intel Quad
29. hesive A Remove the display panel cable Reverse this procedure to install the display panel cable Display panel cable 41 System board 42 Description For use only on HP Pro Tablet 610 tablet models Spare part number System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3795 1 60 GHz turbo up to 2 39 GHz processor 4 0 GB of system memory 64 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the Windows 8 Professional operating system 764203 601 System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3795 1 60 GHz turbo up to 2 39 GHz processor 4 0 GB of system memory 64 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the Windows 8 Standard operating system 764203 501 System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3795 1 60 GHz turbo up to 2 39 GHz processor 4 0 GB of system memory 64 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the FreeDOS or Linux operating systems System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3775 1 46 GHz turbo up to 2 39 GHz processor 2 0 GB of system memory 32 GB eMMC system storage and a graphics subsystem with U
30. issiasiioi sahi nn nain aia aiD Naa sa ea aiaia 53 Requirements for all countries Rugg ee Neen Eeer dEERe 53 Requirements for specific countries and regions cccceescceeeeeeeeeeeeeneeeeeeeeceeeeesseeeeeeteneeeeeeeeeess 53 1D Rey ings EE 55 NDE icici ainsi as ane 56 1 Product description Category Product Name Description HP Pro Tablet 610 HP Pro Tablet 610 x HP Omnil0 Processor HP OmnilO Intel Quad Core Z3795 1 60 GHz turbo up to 2 39 GHz processor Intel Quad Core Z3775 1 46 GHz turbo up to 2 39 GHz processor Intel Quad Core Z3770 1 46 GHz turbo up to 2 40 GHz processor Panel Graphics 10 1 in AntiGlare AG light emitting display LED WUXGA 1920x1200 multitouch capacitive Gorilla glass 3 TouchScreen with antismudge and air bonding Windows 8 compliant ultraslim 16 10 aspect ratio typical brightness 400 nits 18 bit color depth with FRC 80 80 80 80 viewing angle UWVA Dual link eDP interface Intel Graphics Media Accelerator Support for HD playback streaming and recording at 1080p at 30fps Support for DX11 Memory Support for 2048 MB 1024 MB x 2 8 GB at 1600 MHz LPDDR3 128M x 32 x 2 memory IC Mass storage Support for embedded MultiMediaCard eMMC NAND flash v4 51 Support for 64 or 32 GB eMMC mass storage memory Category Description HP Pro Tablet 610 HP Omnil10 Audio and video One digital microphone x x St
31. ler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the tablet Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC l Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Requirements for all countries 53 54 Country region Accredited agency Applicable note number Germany VDE Italy IMQ Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China COC 5 South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a tw
32. log 764202 001 ltem Component Spare part number System board equipped with an Intel Quad Core Z3770 1 46 GHz turbo up to 2 40 739805 501 GHz processor 2 0 GB of system memory 64 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the Windows 8 Standard operating system System board equipped with an Intel Quad Core Z3770 1 46 GHz turbo up to 2 40 739805 001 GHz processor 2 0 GB of system memory 64 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the FreeDOS or Linux operating systems NOTE This system board spare part kit is also used by European Middle Eastern and African countries and regions for refurbishing System board equipped with an Intel Quad Core Z3770 1 46 GHz turbo up to 2 40 739803 501 GHz processor 2 0 GB of system memory 32 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the Windows 8 Standard operating system System board equipped with an Intel Quad Core Z3770 1 46 GHz turbo up to 2 40 739803 001 GHz processor 2 0 GB of system memory 32 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the FreeDOS or Linux operating systems NOTE This system board spare part kit is also used by European Middle Eastern and African countries and regions for refurbishin
33. n Middle Eastern and African countries and regions for refurbishing Chapter 5 Removal and replacement procedures 739805 001 Description Spare part number System board equipped with an Intel Quad Core Z3770 1 46 GHz turbo up to 2 40 GHz 739803 501 processor 2 0 GB of system memory 32 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the Windows 8 Standard operating system System board equipped with an Intel Quad Core Z3770 1 46 GHz turbo up to 2 40 GHz 739803 001 processor 2 0 GB of system memory 32 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the FreeDOS or Linux operating systems NOTE This system board spare part kit is also used by European Middle Eastern and African countries and regions for refurbishing Before removing the system board follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the back cover see Back cover on page 20 ui A Q N Disconnect the battery cable from the system board see Power button board on page 22 and then remove the following components a Volume button board see Volume bu
34. n the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Remove the back cover see Back cover on page 20 2 3 Disconnect all external devices from the tablet 4 5 Disconnect the battery cable from the system board see Power button board on page 22 Remove the front facing webcamera 1 Release the ZIF connector 1 to which the front facing webcamera cable is attached and then disconnect the front facing webcamera cable from the system board 2 Release the microphone 2 from the mold built into the display assembly Front facing webcamera 25 3 Detach the front facing webcamera 3 from the display assembly The front facing webcamera is attached to the display assembly with double sided adhesive A Remove the frontfacing webcamera microphone and cable Reverse this procedure to install the front facing webcamera 26 Chapter 5 Removal and replacement procedures Light sensor board Description Spare part number Light sensor board includes double sided adhesive and microphone 739810 001 Before removing the light sensor board follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all ext
35. n this tablet you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the tablet please contact your local point of sale the seller Safety warning notice Z WARNING To reduce the possibility of heatrelated injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 Braduct description sessisiccsismccssnssienanmincnniimuiniamummaimuinens miaamcmisiaminemrs 1 2 External component identification cccccccscccssccccescccsscccsscccsececceceecescecesccsesscccssccceseces 4 Finding your hardware and software information cccc
36. na cables from the retention clip 2 built into the display assembly Wireless antennas 35 3 Detach the wireless antenna transceivers 3 from the display assembly The wireless antenna transceivers are attached to the display assembly with double sided adhesive 4 Remove the wireless antenna cables and transceivers Reverse this procedure to install the wireless antenna cables and transceivers 36 Chapter 5 Removal and replacement procedures SIM card reader board Description Spare part number SIM card reader board includes cable 739809 001 Before removing the SIM card reader board follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the back cover see Back cover on page 20 ee SS Disconnect the battery cable from the system board see Power button board on page 22 and then remove the following components a Volume button board see Volume button board on page 23 b Audio board see Audio board on page 30 c Battery see Battery on page 33 Remove the SIM card reader board 1 Release the ZIF connector 1 to which the SIM card reader board cable is attached and then disconnect the SIM card reader board cable from the system b
37. no instructions are revealed follow these steps 1 One the Start screen type file and then select File Explorer 2 Tap your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive 48 Chapter 6 Using Setup Utility BIOS 7 Specifications Metric U S Dimensions Width 25 96 cm 10 22 in Depth 18 18 cm 7 16 in Height 0 99 cm 0 39 in Weight lowest weight configuration 0 65 g 1 44 lb Input power Operating voltage and current 12V dc 1 5A 18W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity non condensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures 49 8 Ba
38. o pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Chapter 9 Power cord set requirements 10 Recycling When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 55 Index A AC adapter spare part numbers 14 15 ambient light sensor 5 antenna location 5 removal 35 spare partnumber 12 15 35 Antenna Kit spare part number 12 15 35 audio board removal 30 spare part number 12 14 30 audio product description 2 audio in jack 6 audio out jack 6 B back components 6 back cover removal 20 spare part number
39. o start Refresh 1 On the Start screen type recover and then select Refresh your PC without affecting your files 2 Select Get started and then follow the on screen instructions Removing everything and reinstalling Windows Sometimes you want to perform detailed reformatting of your tablet or you want to remove personal information before you give away or recycle your tablet The process described in this section provides a speedy simple way to return the tablet to its original state This option removes all personal data apps and settings from your tablet and reinstalls Windows jy IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain Using Windows Refresh for quick and easy recovery 51 You can initiate this option from the Start screen 1 On the Start screen type recover and then select Remove everything and reinstall Windows 2 Select Get started and then follow the on screen instructions Backing up data using File History Recovery after a system failure is only as good as your most recent backup As you add photos video music and other personal files create a backup of your personal information Windows File History can be set to regularly and automatically back up files from libraries desktop contacts and favorites If files are accidentally deleted from the hard drive and they can no longer be restored from
40. oard 2 Detach the SIM card reader board 2 from the display assembly The SIM card reader board is attached to the display assembly with double sided adhesive 3 Remove the two Phillips PM2 0x3 0 screws 3 that secure the SIM card reader board to the display assembly SIM card reader board 37 A Remove the SIM card reader board 4 and cable Reverse this procedure to install the SIM card reader board Speakers Description Spare part number Speaker Kit includes left and right speakers and cables 739814 001 Before removing the speakers follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the back cover see Back cover on page 20 1P Pp Disconnect the battery cable from the system board see Power button board on page 22 and then remove the following components a Volume button board see Volume button board on page 23 b Audio board see Audio board on page 30 38 Chapter 5 Removal and replacement procedures c Battery see Battery on page 33 d SIM card reader board see SIM card reader board on page 37 Remove the speakers 1 Disconnect the speaker cables 1 from the system board 2 Remove the speakers 2 and
41. ory Safety and Environmental Notices that applies to your country or region To access this guide on the Start screen type support select the HP Support Assistant app select My Computer and then select User guides Front 5 6 Back Item Component Description 1 Volume down button To decrease speaker volume press the bottom edge of the button 2 Volume up button To increase speaker volume press the top edge of the button 3 Webcamera Records video and captures photographs To use the webcamera on the Start screen tap the Camera app 4 Audio out headphone Connects optional powered stereo speakers headphones earbuds a headset or Audio in microphone jack a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide on the Start screen type support select the HP Support Assistant app select My computer and then select User guides NOTE When a device is connected to the jack the tablet speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone Chapter 2 External component identification
42. r source During the download and installation follow these instructions Do not disconnect power from the tablet by unplugging the power cord from the AC outlet Do not shut down the tablet or initiate Sleep Do not insert remove connect or disconnect any device cable or cord 1 From the Start screen type hp support assistant and then select the HP Support Assistant app 2 Tap Updates and tune ups and then tap Check for HP updates now 3 Follow the on screen instructions 4 At the download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your tablet If the update is more recent than your BIOS make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your tablet to a network consult the network administrator before installing any software updates especially system BIOS updates Updating the BIOS 47 BIOS installation procedures vary Follow any instructions that are revealed on the screen after the download is complete If
43. rface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screw drivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 18 Chapter 4 Removal and replacement preliminary requirements Equipment guidelines Grounding equipment must include
44. s 15 20 back edge components 8 battery removal 33 spare part number buttons power 7 volume down 6 volume up 6 Windows 5 11 14 12 14 33 c cables service considerations 16 card reader 8 card reader bezel spare part number 15 56 Index components back 6 back edge 8 front 5 top edge 7 connectors service considerations 16 D display assembly spare part numbers 20 display panel assembly spare part numbers 15 display panel assembly spare part number 13 display panel assembly spare part numbers 14 display panel cable removal 40 spare part number display panel product description 1 12 14 40 E electrostatic discharge 17 equipment guidelines 19 external expansion product description 2 F front components 5 front facing webcamera removal 25 spare part number 11 14 25 G graphics product description 1 grounding guidelines 17 guidelines equipment 19 grounding 17 packaging 18 transporting 18 workstation 18 H HDMI port 8 headphone jack 6 J jacks audio in 6 audio out 6 headphone 6 microphone 6 K keys product description 2 L light sensor board removal 27 spare partnumber 11 14 27 M mass storage device product description 1 memory module product description 1 microphone location 7 product description 2 microphone jack 6 model name 1 O operating system product description 3 P packaging guidelines 18 plastic parts service considerations 16 ports
45. sive 739815 001 Tablet major components 11 12 ltem 5 Component Rear facing webcamera includes bracket and cable Spare part number 739816 001 6 7 Volume button board includes cable and double sided adhesive Audio board includes bracket and cable 739808 001 73981 1 001 8 Battery 2 cell 3 10 WHr 4 19 AHr Li ion includes cable 740479 001 9 Antenna Kit includes left and right wireless antennna cables and transceivers 744496 001 10 11 SIM card reader board includes cable Speaker Kit includes left and right speakers and cables 739809 001 739814 001 12 Vibrator module includes cable 741075 001 13 Display panel cable 739817 001 14 System board For use only on HP Pro Tablet 610 tablet models System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3795 1 60 GHz turbo up to 2 39 GHz processor 4 0 GB of system memory 64 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the Windows 8 Professional operating system 764203 601 System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3795 1 60 GHz turbo up to 2 39 GHz processor 4 0 GB of system memory 64 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with
46. t is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the back cover see Back cover on page 20 eS 2 2 Disconnect the battery cable from the system board see Power button board on page 22 Volume button board 23 Remove the volume button board P 2 5 Disconnect the power button board cable 1 from the volume button board Release the zero insertion force ZIF connector 2 to which the volume button board cable is attached and then disconnect the volume button board cable from the system board Detach the volume button board cable 3 from the battery The volume button board cable is attached to the battery with double sided adhesive Detach the volume button board 4 from the display assembly The volume button board is attached to the display assembly with double sided adhesive Remove the volume button board and cable Reverse this procedure to install the volume button board 24 Chapter 5 Removal and replacement procedures Front facing webcamera Description Spare part number Front facing webcamera includes cable and double sided adhesive 739815 001 Before removing the front facing webcamera follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation tur
47. th the Windows 8 Standard operating system 764203 601 System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3795 1 60 GHz turbo up to 2 39 GHz processor 4 0 GB of system memory 64 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the FreeDOS or Linux operating systems Sequential part number listing 15 4 Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures e Plastic case utility tool e Flatbladed screw driver e Magnetic screw driver e Phillips PO screw driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures oy NOTE As you remove each subassembly from the tablet place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts A CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the tablet be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the tablet Cables must be handled with
48. the Windows 8 Standard operating system 764203 501 System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3795 1 60 GHz turbo up to 2 39 GHz processor 4 0 GB of system memory 64 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the FreeDOS or Linux operating systems System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3775 1 46 GHz turbo up to 2 39 GHz processor 2 0 GB of system memory 32 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the Windows 8 Professional operating system 764203 001 764202 601 System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3775 1 46 GHz turbo up to 2 39 GHz processor 2 0 GB of system memory 32 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the Windows 8 Standard operating system 764202 501 System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3775 1 46 GHz turbo up to 2 39 GHz processor 2 0 GB of system memory 32 GB eMMC system storage and a graphics subsystem with UMA memory for use only on tablet models equipped with the FreeDOS or Linux operating systems For use only on HP Omni 10 tablet models Chapter 3 Illustrated parts cata
49. tton board on page 23 b Audio board see Audio board on page 30 c Battery see Battery on page 33 System board 43 Remove the system board 1 Disconnect the following cables from the system board 1 Speaker cables 2 Vibrator module cable 3 Display panel cable from the system board ZIF connector 4 Rear facing webcamera cable from the system board ZIF connector 5 Front facing webcamera cable from the system board ZIF connector 6 Wireless antenna cables from the system board terminals ei n NOTE The wireless antenna cable labeled 1 connects to the Main terminal labeled The wireless antenna cable labeled 2 connects to the Aux terminal labeled 2 2 Remove the three Phillips PM2 0x2 5 screws 1 that secure the system board to the display assembly 44 Chapter 5 Removal and replacement procedures 3 Remove the system board 2 Reverse this procedure to install the system board System board 45 6 Using Setup Utility BIOS Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the tablet and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS turn on or restart the tablet quickl
50. ulatory number should not be confused with the marketing name or product numbers For more information see the Quick Start guide included with your tablet Wireless certification label s Provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use Labels 9 10 3 Illustrated parts catalog oy NOTE HP continually improves and changes product parts For complete and current information on supported parts for your computer go to http partsurfer hp com select your country or region and then follow the on screen instructions Locating the serial number product number and model number The serial number and product number of your tablet are located on the left edge of the tablet The model number of your tablet is located on the back of your tablet You may need the information when you travel internationally or when you contact support mt KXXXXX XXXX OPNO W WE Chapter 3 Illustrated parts catalog Tablet major components Item Component Spare part number 1 Back cover includes shielding For use only on HP Pro Tablet 610 tablet models 763533 001 For use only on HP Omni 10 tablet models 739813 001 2 Power button board includes cable 739807 001 3 Light sensor board includes double sided adhesive and microphone 739810 001 4 Front facing webcamera includes cable and double sided adhe
51. x3 0 screw 2 that secures the rear facing webcamera bracket to the tablet Lift the left side of the bracket 3 until it releases from the tab 4 and then remove the bracket 5 Chapter 5 Removal and replacement procedures A Remove the rear facing webcamera and cable 6 Reverse this procedure to install the rear facing webcamera Rear facing webcamera 29 Audio board 30 Description Spare part number Audio board includes bracket and cable 739811 001 Before removing the audio board follow these steps 1 2 3 4 5 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the back cover see Back cover on page 20 Disconnect the battery cable from the system board see Power button board on page 22 Remove the audio board 1 Release the ZIF connector 1 to which the audio board cable is attached and then disconnect the audio board cable from the system board Detach the audio board cable 2 from the battery The audio board cable is attached to the battery with double sided adhesive Remove the two Phillips PM2 0x3 0 screws 3 that secure the audio board and bracket to the display assembly Remove the audio board bracket 4 Chapter 5 Remov
52. y press the volume down button and then press the power button E NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the tablet from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPags Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file 46 Chapter 6 Using Setup Utility BIOS Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the tablet you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be revealed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Select Main 3 To exit Setup Utility BIOS without saving your changes tap Exit tap Exit Discarding Changes and then tap enter 4 Tap Yes Downloading a BIOS update A CAUTION To reduce the risk of damage to the tablet or an unsuccessful installation download and install a BIOS update only when the tablet is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the tablet is running on battery poweror connected to an optional powe
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