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HP 1160 User's Manual

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1. gt E G GAM ee 9 Remove the pickup roller mi l d W Hl 76 Chapter 5 Maintenance ENWW 10 Insert the left side of the new pickup roller into the left slot 1 and insert the right side with notches in the shaft into the right slot 2 2s f SAM T ee 11 Rotate the shaft until the notches engage and the shaft clicks into place 12 Place the end cap over the shaft on the left side push the end cap to the right and rotate the tab downward into position MOA Wm 13 Push the right tab to the left and rotate the tab downward into position 14 Place the printer on the work surface with the top of the printer facing up ENWW Changing the pickup roller 77 15 Close the front automatic two sided path door 16 Reinstall the print cartridge and close the print cartridge door 17 Plug the printer in to turn it back on ENWW Chapter 5 Maintenance 78 Cleaning the pickup roller If you want to clean the pickup roller rather than replace it follow the instructions below 1 Remove the pickup roller as described in steps 1 through 9 of Changing the pickup roller
2. Toner Missing Reinsert the print cartridge in The print cartridge has been the printer removed from the printer Wireless Connection No action is necessary Established The Go Ready Attention and Toner lights act independently of the Wireless light ENWW Status light patterns 91 Control panel light message continued Light status State of the printer Action o Wireless Disabled No action is necessary The Go Ready Attention and Toner lights act independently of the Wireless light Attempting to Establish No action is necessary Wireless Connection The Wireless light blinks at one half second intervals The Go Ready Attention and Toner lights act independently of the Wireless light Return to Finding the solution Accessory error indicators Internal HP Jetdirect On Off Off error DIMM slot Off Off On incompatible error 92 Chapter 6 Problemsolving ENWW Common Macintosh problems Choose the item that best describes the problem e Problems in the Chooser e Printing errors e USB problems e OS X problems Problems in the Chooser Symptom LaserWriter icon does not appear in the Chooser HP LaserJet 1320 series printer The HP LaserJet printer driver icon does not appear in the Chooser HP LaserJet 1160 printer Printer name does not appear in the printer list The printer driver does not automatically set up your selected print
3. 2 Dab a lint free cloth in water and scrub the roller 4 Allow the pickup roller to dry completely before you reinstall it in the printer see steps 10 through 17 of Changing the pickup roller ENWW Cleaning the pickup roller 79 Changing the printer separation pad Normal use with good media causes wear The use of poor media might require more frequent replacement of the separation pad If the printer regularly pulls multiple sheets of media at a time you might need to change the separation pad 1 Remove the main input tray Tray 2 80 Chapter 5 Maintenance ENWW 3 Remove the screws 4 Remove the separation pad 81 Changing the printer separation pad ENWW 5 Insert the new separation pad CH Bech Ni A 6 Replace the screws ENWW Chapter 5 Maintenance 82 ENWW Problemsolving This chapter provides information on the following topics Finding the solution Status light patterns Common Macintosh problems Troubleshooting PostScript PS errors Paper handling problems Printed page is different than what appeared on screen Printer software problems Improving print quality Clearing jams Wired network setup problemsolving 83 Finding the solution Note 84 You can use this section to find the solution to common printer problems Step 1 Is the printer set up correctly els the printer plugged i
4. See the documentation that came with the HP LaserJet 1320nw printer for more information Bluetooth Bluetooth wireless technology is a low power short range radio technology that can be used to wirelessly connect computers printers personal digital assistants cell phones and other devices Unlike infra red technology Bluetooth s reliance on radio signals means that devices do not have to be in the same room office or cubicle with an unobstructed line of sight in order to communicate This wireless technology increases portability and efficiency within business network applications Bluetooth adapters are available for USB and parallel connections Chapter 3 Managing the printer ENWW ENWW Printing tasks This chapter provides information on the following topics Manual feed Canceling a print job Understanding print quality settings Using EconoMode saves toner Optimizing print quality for media types Guidelines for using media Choosing paper and other media Loading media into the input trays Printing an envelope Printing on transparencies or labels Printing on letterhead and preprinted forms Printing on custom size media and card stock Automatic two sided printing duplex Printing on both sides of the paper manual two sided printing Printing multiple pages on a single sheet of paper N up printing Printing booklets Printing watermar
5. Cleaning the printer V KJ d i RS f Pd a FT 2 With a dry lint free cloth wipe any residue from the media path area and the print cartridge cavity 3 Replace the print cartridge and close the print cartridge door 4 Plug the power cord back into the printer ENWW Note Note 72 Cleaning the printer media path If you are experiencing toner specks or dots on the printouts clean the printer media path This process uses a transparency to remove dust and toner from the media path Do not use bond or rough paper AO BoGc Ka DE AGBiGc For best results use a sheet of transparency If you do not have any transparencies you can use copier grade media 70 to 900 g m 18 to 24 Ib with a smooth surface 1 Make sure that the printer is idle and the Ready light is on 2 Load the media in the input tray 3 Print a cleaning page using one of the following methods e Access the HP toolbox See Using the hp toolbox for instructions Click the Troubleshooting tab and click Print Quality Tools Select the cleaning page Or e Onthe printer control panel press and hold the Go button until all three lights come on about 10 seconds When all three lights come on release the Go button The cleaning process takes approximately 2 minutes The cleaning page will stop periodically during the cleaning process Do not turn the printer off until the cleaning process has finished You
6. Hewlett Packard limited warranty statement eeesssenesssneeeeernnnssssnnesseennnaannannaaatnnnnnanaannaane 143 Hewlett Packard software license agreement seseeessseeesssreesessrneseeennennsnsnnaaatnennaaannnaaannnnnae 145 Limited warranty for print cartridge life ccc eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeaeeeeseeeaeeeeeeeaaeenes 146 Appendix D HP parts and accessories Ordering supplies and accessories ssesseesereesetesttttttttttr ttt nstt rttr ttnn EEnnn ennet tEn nenn nEn nn ennnen 148 10 100 networking and wireless print servers ssesesssssriseerrssesrrstirrssttirssttenssttensnttnnssnnnnnt 150 Using HP print cartridges ssessrinirrriiisniriirsniniai eniran eaaee eee eaeeeeeeaeeeeeeaeeeeeeenaeeeeteneeeeneaaes 151 HP policy on non HP print cartridges cece eeeeeeeeeeneeeeeseeeeeeeeseeaaeeeeseeaeeeeeeeaeees 151 Storing print cartridges oe eee eer eee ee nanninannan kad kadn arkida nananana aiana 151 Print cartridge life 6xpeCtanCy c ccccieeceeceaneeeeeceaneeeeeeeateeeeeeeannedeeeanedeeeesennneeetbennaees 151 ENWW ENWW SAVING EE 151 Redistributing Re E 152 Changing the print CantndQe sxicccccuettecsdaes Ed eg Ed Eege dAEEEdddEekE den 153 DIMMs memory Or TON 2c seccccsttheccecsctecectedveel cieidia tile EEEE EEA 155 Installing a memory DIMM HP LaserJet 1320 series printer only a e 155 Testing the DIMM installation eecccencice renion eee enee eee tieeeeetieeeeeeeeeeerenee 158 Re
7. 146 Appendix C Warranty and licensing ENWW D HP parts and accessories ENWW This appendix provides information on the following topics Ordering supplies and accessories 10 100 networking and wireless print servers e Using HP print cartridges DIMMs memory or font 147 Ordering supplies and accessories You can increase the printer s capabilities with optional accessories and supplies Use accessories and supplies specifically designed for the HP LaserJet 1160 and HP LaserJet 1320 series printers to ensure optimum performance The HP LaserJet 1320 series printer features Smart Printing Supplies When you print a Configuration page by pressing and holding the Go button for 5 seconds a Supplies Status page prints after the Configuration page The Supplies Status page has information on the amount of toner remaining in the print cartridge part numbers for ordering supplies and whether the installed print cartridge is a genuine HP supply item Ordering information Printing supplies Print cartridge for the HP LaserJet 1160 printer Print cartridges for the HP LaserJet 1320 series printer Supplementary documentation HP Multipurpose paper HP LaserJet paper HP LaserJet transparency film UltraPrecise print cartridge UltraPrecise print cartridges HP LaserJet family print media guide 148 AppendixD HP parts and accessories HP brand paper for a variety of uses 1 box of 10 reams
8. e The input trays are loaded improperly or too full See Loading media into the input trays for more information When you add new media always remove all of the media from the input tray and straighten the stack of new media This helps prevent multiple sheets of media from feeding through the printer at one time reducing media jams e The media does not meet HP specifications See Printer media specifications for more information e The printer might need to be cleaned to remove paper dust and other particles from the paper path See Cleaning the printer for instructions There might be loose toner in the printer after a media jam This toner clears up after a few sheets print Media jams might result in loose toner on the page If you get any toner on your clothes wash them in cold water Hot water will permanently set the toner into the fabric Return to Finding the solution Print cartridge area To clear a jam in the print cartridge area perform the following steps Do not use sharp objects such as tweezers or needlenose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty 1 Open the print cartridge door and remove the print cartridge To prevent damage to the print cartridge minimize its exposure to direct light 108 Chapter6 Problemsolving ENWW 2 Open the straight through output door 4 With both hands grasp the side of
9. print driver only 2000 Server 2003 printer driver only XP 32 bit XP 64 bit printer driver only Mac OS 9 1 and later printer driver only Power switch HP toolbox provides printer status information troubleshooting information and printer configuration information 26 PCL fonts hp LaserJet 1320 printer 22 ppm Letter 21 ppm A4 First page out as low as 8 5 seconds ProRes 1200 provides fine line detail at 1200 x 1200 dpi 600 dpi provides 600 x 600 dpi output with Resolution Enhancement Technology REt for improved text 250 sheet enclosed input tray Tray 2 Single sheet priority input slot Tray 1 Optional additional 250 sheet input tray Tray 3 Automatic two sided duplex printing Printer configurations 3 Note 4 EconoMode saves toner Print watermarks booklets multiple pages per sheet N up and first page on different media than rest of the document 16 MB RAM Memory is upgradeable to 144 MB 2 500 or 6 000 page print cartridge PCL 6 PCL 5e and PostScript Level 2 emulation printer automatically determines and switches to the appropriate language Compatible with USB 2 0 specifications IEEE 1284B parallel port Windows 98 Me NT printer driver only 2000 Server 2003 printer driver only XP 32 bit XP 64 bit printer driver only Mac OS 9 1 and later printer driver only Mac OS X v10 1 printer driver only v10 2 and later Power switch HP toolbox provides printer
10. 500 sheets each To order a sample in the U S call 1 800 471 4701 Premium HP brand paper for use with HP LaserJet printers 1 box of 10 reams 500 sheets each To order a sample in the U S call 1 800 471 4701 HP brand transparency film for use with HP LaserJet monochrome printers Replacement print cartridge for the HP LaserJet 1160 printer Replacement print cartridges for the HP LaserJet 1320 series printer A guide to using paper and other print media with HP LaserJet printers HPM1120 HPJ1124 92296T letter 92296U A4 Q5949A 2 500 page cartridge Q5949A 2 500 page cartridge Q5949X 6 000 page cartridge 5963 7863 Note This document can be downloaded from http www hp com support ljpaperguide ENWW ENWW Ordering information continued Media pickup roller Used to pick the media RL1 0540 000 from the input tray and advance it through the printer Input tray Used to hold media for RM1 1292 000 LJ1320 the printer RM1 1322 000 LJ1160 Replacement parts Accessories Separation pad for the Used to keep multiple RM1 1298 000 printer sheets from feeding through the printer path 250 sheet paper This is an accessory Q5931A feeder Tray 3 for the HP LaserJet 1320 series printer It provides an additional 250 sheet input tray Ordering supplies and accessories 149 10 100 networking and wireless print servers hp LaserJet 1160 and
11. and HP LaserJet 1320nw printers only Rear automatic two sided path door 8 Jam clearing levers OORUN N ENWW Walk around 5 Printer control panel Note 6 The printer control panel is comprised of four lights and two buttons The hp LaserJet 1320nw printer has an additional light at the top of the control panel These lights produce patterns that identify your printer s status as 6 Wireless light HP LaserJet 1320nw printer only When the Wireless light is on solid a wireless connection has been established When the Wireless light is off wireless operation is disabled When the Wireless light is flashing the printer is trying to establish a wireless connection Toner light When the toner is low the Toner light is on solid When the print cartridge is out of the printer the Toner light is flashing Attention light Indicates printer media input tray is empty print cartridge door is open print cartridge is missing or other errors See Printer information pages for more information Ready light Indicates that the printer is ready to print Go button and light To print a demo page or to continue printing while in manual feed mode press and release the Go button To print a configuration page press and hold the Go button for 5 seconds Cancet button To cancel the print job that is currently printing press the Cancer button See Status light patterns for a description of the light patterns Chapter
12. provide fine line detail at 1200 x 1200 dpi e 1200 dpi effective output quality This setting provides 1200 dpi effective output quality using FastRes 1200 e 600 dpi This setting provides 600 x 600 dpi output with Resolution Enhancement technology REt for improved text e EconoMode Saves Toner Text is printed using less toner This setting is useful when you are printing drafts You can turn on this option independently of other print quality settings See Using EconoMode saves toner for more information 1 Access the printer Properties or Printing Preferences in Windows 2000 and XP See Printer Properties driver for instructions 2 On the Paper Quality tab or the Finishing tab the Paper Type Quality tab for some Mac drivers select the print quality setting you want to use Not all printer features are available in all drivers or operating systems See the printer Properties driver online Help for information about availability of features for that driver To change the print quality settings for all future print jobs access the Properties through the Start menu in the Windows task bar To change the print quality settings only for the current software application s use access the Properties through the Print Setup menu in the application you are using to print See Printer Properties driver for more information Chapter 4 Printing tasks ENWW Using EconoMode saves toner Note Note ENWW Econo
13. the printer returns to the Continuable Error state To reset the printer after a jam press the Go button You might need to clear the error manually and press the Go button or close the top cover If the error persists the printer returns to the Attention state Status light patterns 89 Control panel light message continued Light status State of the printer acte Fatal Error Turn off the printer wait 10 seconds and turn on the printer If you are unable to resolve the problem Contact HP support Accessory Error To display additional error HP LaserJet 1320 series information press the Go button The light pattern printer only changes For more information about the light pattern now displayed see Accessory error indicators When you release the Go button the printer returns to the initial Accessory Error state Cleaning Page During cleaning mode pressing buttons has no effect The printer motor slows down and the printer prints a page The cleaning page feature is not available through the control panel The cleaning page can be activated using the HP Toolbox which is included as part of the overall printer software package 90 Chapter 6 Problemsolving ENWW Control panel light message continued Light status State of the printer Action Toner Low Insert a new print cartridge The Go Ready and Attention lights act independently of the Toner Low state
14. 5 and later e Netscape Navigator 4 75 and later See Using the embedded Web server for more information Software for Windows 15 Software for Macintosh computers The following sections describe the software for Macintosh computers that is available for the HP LaserJet 1160 and HP LaserJet 1320 series printers hp LaserJet 1160 printer The following sections describe how to access the Macintosh software for the HP LaserJet 1160 printer Accessing the printer driver Mac OS 9 1 and later 1 2 3 From the Apple menu select the Chooser On the top left side of the Chooser dialog box click HP LaserJet Select one of the following options depending on how the computer and the printer are connected e TCP IP In the pop up dialog select yes to scan for TCP IP network printers e USB Go to step 4 On the right side of the Chooser dialog box click HP LaserJet 1160 printer Close the Chooser Accessing the printer driver Mac OS X v10 1 and later 1 Print Center should automatically launch If it does not launch perform the following steps a Double click the hard drive icon on the desktop b Open the Applications folder and then open the Utilities folder c Double click Print Center or Printer Setup Utility depending on the operating system Click Add The Add Printer List dialog box appears Select one of the following options from the top menu depending on how the computer and the printe
15. Info Pages This page has links that allow you to print the various information pages that reside within the memory of the printer Settings tab This tab allows you to configure the printer from your computer If this printer is networked always consult with the printer administrator before changing settings on this tab The Settings tab contains the following pages Device Information View and change basic information about the printer Paper Handling View and change the settings for the printer s input tray Printing View and change the default printer job settings PCL View and change the PCL font information PostScript View and change the settings for PS errors and timeout Print Quality View and change the print quality settings Print Modes View and change the print modes for various media types System Setup View and change system information UO View and change the I O timeout setting Service Complete service tasks in the printer such as changing all the printer settings back to the factory default settings Networking tab This tab allows the network administrator to control network related settings for the printer when it is connected to an IP based network 34 Chapter 3 Managing the printer ENWW Other links This section contains links that connect you to the Internet You must have Internet access in order to use any of these links If you use a dial up Connection and did not connect when you first opene
16. Note ENWW Connecting to the network Connect one end of a network cable to the network connector on the back of the device and connect the other end to the network Be sure to install the printer driver on all computers that connect to the network The following procedures are for the HP LaserJet 1320n HP LaserJet 1320tn and HP LaserJet 1320nw printers only The Ethernet network must be functional before proceeding with the following instructions Connect the printer to the network To connect the HP LaserJet 1320n HP LaserJet 1320tn or HP LaserJet 1320nw printer to a wired network you need the following e Functional wired network e CAT 5 Ethernet cable To connect the printer to the network perform the following steps 1 Connect the CAT 5 Ethernet cable to an available port on the Ethernet hub or router 2 Connect the Ethernet cable to the Ethernet port on the back of the printer 3 Check that one of the network lights 10 or 100 on the network port located on the back of the printer comes on It might take a few moments for the printer network settings to become active and available for use If one of the network lights does not come on see Wired network setup problemsolving 4 Printa network configuration page For more information see Network Configuration page Install the printer software 1 Close all applica
17. Note Note ENWW The embedded Web server can be directly accessed on the HP LaserJet 1320n HP LaserJet 1320tn and HP LaserJet 1320nw printers The embedded Web server provides the same functions as the Advanced Printer Settings section of the HP toolbox The main differences between using the embedded Web server and using the HP toolbox are the following e You do not need to install any software on the computer You only need to have a supported Web browser To use the embedded Web server you must have Microsoft Internet Explorer 5 5 or later or Netscape Navigator 4 75 or later e The embedded Web server is available in English only e The embedded Web server does not provide e mail or status alerts The embedded Web server allows you to view printer and network status and to manage printing functions from your computer instead of from the printer control panel Below are examples of what you can do using the embedded Web server e view printer status information e view and print internal pages e determine the remaining life on all supplies and order new ones e set the size and type of paper loaded in each tray e view and change tray configurations e view and change the printer default configuration settings e view and change network configuration The embedded Web server works when the printer is connected to an IP based network The embedded Web server does not support IPX based printer connections You do not have to hav
18. Pack options that are available for your product ENWW Extended warranty 163 Guidelines for repacking the printer CAUTION CAUTION Use the following guidelines when repacking the printer e f possible include print samples and 5 to 10 sheets of paper or other media that did not print correctly e Remove and keep any DIMMs memory installed in the printer See Installing a memory DIMM HP LaserJet 1320 series printer only for more information Static electricity can damage DIMMs When handling DIMMs wear a grounded antistatic wrist strap e Remove and keep any cables trays and optional accessories installed in the printer e Remove and keep the print cartridge To prevent damage to the print cartridge store the print cartridge in its original packing material or store it so that it is not exposed to light e f possible use the original shipping container and packing material Shipping damage as a result of inadequate packing is your responsibility If you have already disposed of the printer s packing material contact a local mailing service for information on repacking the printer e Hewlett Packard recommends that you insure the equipment for shipment 164 AppendixE Service and support ENWW How to contact HP If you need to contact HP for service or support use one of the following links e Inthe United States see http www hp com support j1160 for the HP LaserJet 1160 printer or see http www
19. Yes If the document prints go to Step 6 Does the printed page look like you expected If the document does not print see Printer software problems If you are using a Macintosh computer see Common Macintosh problems If you are using a PS driver see Troubleshooting PostScript PS errors If you are unable to resolve the problem Contact HP support Step 6 Does the printed page look like you expected Yes The problem should be resolved If it is not resolved Contact HP support See Printed page is different than what appeared on screen If you are unable to resolve the problem Contact HP support ENWW Finding the solution 85 Contact HP support e Inthe United States see http www hp com support j1160 for the HP LaserJet 1160 printer or see http www hp com support j1320 for the HP LaserJet 1320 series printer e In other locations see http www hp com 86 Chapter 6 Problemsolving ENWW Status light patterns ENWW Light status legend Initialization Startup During the Initialization process pressing buttons has no effect While in the Startup state the Go Ready and Attention lights cycle at the rate of 500 ms one after another Status light patterns 87 Control panel light message continued Light status State of the printer acte Reconfiguration Initialization During the Reconfiguration process pressing buttons has During the
20. installing executing or displaying the Software You may not modify the Software or disable any licensing or control features of the Software If the Software is licensed for concurrent use you may not allow more than the maximum number of authorized users to Use the Software concurrently Ownership The Software is owned and copyrighted by Hewlett Packard or its third party suppliers Your license confers no title to or ownership in the Software and is not a sale of any rights in the Software Hewlett Packard s third party suppliers may protect their rights in the event of any violation of these License Terms Copies and Adaptations You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software You must reproduce all copyright notices in the original Software on all copies or adaptations You may not copy the Software onto any public network No Disassembly or Decryption You may not disassemble or decompile the Software unless HP s prior written consent is obtained In some jurisdictions HP s consent may not be required for limited disassembly or decompilation Upon request you will provide HP with reasonably detailed information regarding any disassembly or decompilation You may not decrypt the Software unless decryption is a necessary part of the operation of the Software Transfer Your license will automatically terminate upon any
21. only use high quality media designed for laser printers See Printer media specifications for detailed paper and media specifications Note Always test a sample of the media before you purchase large quantities Your media supplier should understand the requirements specified in the HP LaserJet printer family print media guide HP part number 5963 7863 See Printer media specifications for more information HP media HP recommends the following HP media e HP Multipurpose Paper e HP Office Paper e HP All in One Printing Paper e HP LaserJet Paper e HP Premium Choice LaserJet Paper Media to avoid The HP LaserJet 1160 and HP LaserJet 1320 series printers can handle many types of media Use of media outside the printer s specifications will cause a loss of print quality and increase the chance of paper jams occurring e Do not use paper that is too rough e Do not use paper with cutouts or perforations other than standard 3 hole punched paper e Do not use multipart forms e Do not use paper with a watermark if you are printing solid patterns Media that may damage the printer In rare circumstances media can damage the printer The following media must be avoided to prevent possible damage e Do not use media with staples attached e Do not use transparencies designed for Inkjet printers or other low temperature printers Use only transparencies that are specified for use with HP LaserJet printers e Do not use phot
22. output 5 duplex two sided printing automatic 57 manual 59 E EconoMode 41 embedded Web server Configuration page 34 device status 34 eventlog 34 Information tab 34 Networking tab 34 order supplies 35 overview 15 print info pages 34 Product registration 35 product support 35 Settings tab 34 supplies status 34 using 33 Energy Star 138 envelopes guidelines for using 44 printing 51 Index 167 Environmental Product Stewardship Program 138 environmental specifications 124 errors PostScript 97 software 102 EWS 15 33 extended warranty 163 F FCC compliance 133 forms printing 54 G garbled text 100 Go button 5 Go light 5 graphics missing 100 poor quality 101 guides media main input tray Tray 2 7 single sheet priority input slot Tray 1 7 H heavy media guidelines for using 46 HP toolbox Alerts tab 31 Documentation tab 31 Network window 32 Printer Settings 31 Status tab 30 Troubleshooting tab 30 viewing 29 l IEEE 802 11b g standard 36 improving print quality 103 Information tab embedded Web server 34 information links to selected topics 2 input tray loading media 50 loading single sheet priority input slot Tray 1 50 main 5 main Tray 2 7 single sheet priority 5 7 168 Index input trays removing jams 110 Internal HP Jetdirect network port location 5 J jams clearing 108 L labels guidelines for using 44 printing 53 letterhead guidelines for using 46 letterhead prin
23. status information troubleshooting information and printer configuration information 46 HP fonts 35 PS fonts hp LaserJet 1320n printer The HP LaserJet 1320n printer includes an Internal HP Jetdirect network port instead of the IEEE 1284B parallel port hp LaserJet 1320tn printer The HP LaserJet 1320tn printer includes all of the features of the HP LaserJet 1320n printer with the addition of a second 250 sheet input tray Tray 3 hp LaserJet 1320nw printer The HP LaserJet 1320nw printer includes all of the features of the HP LaserJet 1320n printer with the addition of integrated 802 11b g wireless connectivity For more information about this product see the HP LaserJet 1320nw wireless user guide Chapter 1 Printer basics ENWW Walk around The following illustrations identify the components of the hp LaserJet 1160 and hp LaserJet 1320 series printers fo GoD C Eo O Ga Wireless light HP LaserJet 1320nw printer only Toner light Attention light Ready light Go button and light Cancet button Output bin Media support Print cartridge door 10 Single sheet priority input slot Tray 1 11 Main input tray Tray 2 12 On off switch OO OO JO Om P GO A Straight through output door Power receptacle Automatic two sided printing media size selector USB port Parallel port HP LaserJet 1160 and HP LaserJet 1320 printers Internal HP Jetdirect network port HP LaserJet 1320n HP LaserJet 1320tn
24. temperature and humidity levels or other variables over which Hewlett Packard has no control Before you purchase a large quantity of media make sure that it meets the requirements specified in this user guide and in HP LaserJet printer family media guide The guidelines can be downloaded from hitp www hp com support jpaperguide or see Ordering supplies and accessories for more information about ordering the guidelines Always test media before you purchase a large quantity Using media that does not meet Hewlett Packard s specifications might cause problems for the printer requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements Supported media sizes The following are the supported media sizes e Minimum 76 x 127 mm 3 x 5 in e Maximum 216 x 356 mm 8 5 x 14 in 18 Chapter 1 Printer basics ENWW ENWW Printer connections This chapter provides information on the following topics USB connections Parallel connections Network connections Wireless connections 19 USB connections All HP LaserJet 1160 and HP LaserJet 1320 series printer models support USB connections Connecting the USB cable 1 Plug the USB cable into the printer 2 Plug the other end of the USB cable into the computer when prompted to do so during the software installation 20 Chapter 2 Printer connections ENWW Parallel connections The HP LaserJe
25. that enhance the ability to identify plastics for recycling purposes at the end of the product s life 138 AppendixB Regulatory information ENWW HP LaserJet printing supplies In many countries regions this product s printing supplies such as print cartridge drum and fuser can be returned to Hewlett Packard through the HP printing supplies returns and recycling program This easy to use free takeback program is available in over 48 countries regions Multilingual program information and instructions are included in every new HP print cartridge and consumables package HP printing supplies returns and recycling program information Since 1990 the HP printing supplies returns and recycling program has collected millions of used print cartridges that otherwise might have been discarded in the world s landfills The HP LaserJet print cartridges and consumables are collected and bulk shipped to our resource and recovery partners who disassemble the print cartridge After a thorough quality inspection selected parts are reclaimed for use in new print cartridges Remaining materials are separated and converted into raw materials for use by other industries to make a variety of useful products U S recycling returns For a more environmentally responsible return of used print cartridges and consumables Hewlett Packard encourages you to use bulk returns Simply bundle two or more print cartridges together and use the single prepaid pre add
26. the front of the printer 5 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the printer ENWW Clearing jams 117 Close the automatic two sided path door 118 Chapter6 Problemsolving Oe i EAM ENWW ENWW 9 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the printer S Clearing jams 119 Wired network setup problemsolving If the computer is unable to discover the HP LaserJet 1320n HP LaserJet 1320tn or HP LaserJet 1320nw printer perform the following steps 1 Check the cables to ensure that they are properly connected Check all of the following connections e Power cables e Cables between the printer and the hub or switch e Cables between the hub or switch and the computer e Cables to and from the modem or Internet connection if applicable 2 To make sure that the computer s network connections are working properly Windows only perform the following steps e On the Windows desktop double click My Network Places or Network Neighborhood e Click the Entire Network link e Click the Entire Contents link e Double click one of the network icons and make sure that some devices are listed 3 To verify that the ne
27. the manual two sided print job Note The asterisk in the illustration identifies the page corner 8 Place the stack back in the input tray The printed side should be facing up with the bottom edge towards the printer 9 Press the Go button on the control panel to print side two 60 Chapter A Printing tasks ENWW Mac OS 9 HP LaserJet 1160 printer Note For the HP LaserJet 1160 printer two sided printing is not supported in Mac OS X 1 2 3 4 Ei Make sure that the straight through output door is closed Do a File Print select Layout and select Print on Both Sides Print the document After side one has printed remove the remaining paper from the input tray and set it aside until after you finish the manual two sided print job Gather the printed pages and straighten the stack Place the stack back in the input tray The printed side should be facing up with the bottom edge towards the printer first Press the Go button on the control panel to print side two Mac OS 9 HP LaserJet 1320 series printer Note For the HP LaserJet 1320 series printer two sided printing is not supported in Mac OS X 1 Make sure that the straight through output door is closed 2 If Manual Duplex does not appear as a printer option perform the following steps a Verify that hp Manual Duplex amp Booklet Classic was selected when the software driver was installed with the Custom Install option b Doa File Print
28. through the printer Inspect the media to make sure that it is not wrinkled or curled and that it does not have any torn edges or missing labels 1 Open the straight through output door 2 Before feeding the media open the single sheet priority input slot Tray 1 and adjust the media guides to the width of the media 3 Feed a single page in the single sheet priority input slot Tray 1 Make sure that the top of the media is forward and the side to be printed rough side is facing up The media will partially feed into the printer and the printer will pause You can load multiple transparencies in the main input tray Tray 2 However do not load more than 75 transparencies at a time 4 Access the printer Properties or Printing Preferences in Windows 2000 and XP See Printer Properties driver for instructions 5 On the Paper Quality tab or the Paper tab the Paper Type Quality tab for some Mac drivers choose the correct media type Not all printer features are available in all drivers or operating systems See the printer Properties driver online Help for information about availability of features for that drivers 6 Print the document Remove the media from the back of the printer as it prints to prevent it from sticking together and place the printed pages on a flat surface Printing on transparencies or labels 53 Printing on letterhead and preprinted forms The HP LaserJet 1160 and HP LaserJet 1320 ser
29. to the full range of printer features HP strongly recommends that you install the software provided Not all software is available in all languages Install the software before setting up the printer See the Readme for the latest software information The most recent drivers additional drivers and other software are available from the Internet and other sources The printer comes with software for the following operating systems e Windows 98 e Windows Me e Windows NT printer driver only e Windows 2000 e Windows Server 2003 printer driver only For more information about upgrading from Windows 2000 Server to Windows Server 2003 go to http www microsoft com For more information about Windows Server 2003 Point and Print go to http www microsoft com For more information about Windows Server 2003 Terminal Services and Printing go to http www microsoft com e Windows XP 32 bit e Windows XP 64 bit printer driver only e Mac OS 9 x printer driver only e Mac OS X v10 1 printer driver only v10 2 and later Apple encourages OS X v10 0 users to upgrade to v10 1 or later Installing printer software The following sections provide instructions for installing the printer software on various operating systems To install a printer driver for Windows NT 4 0 To install the printer software for Windows NT 4 0 you must use the Add Printer Wizard 1 Click Start and then point to Settings 2 Click Printer
30. transfer of the Software Upon transfer you must deliver the Software including any copies and related documentation to the transferee The transferee must accept these License Terms as a condition to the transfer Termination HP may terminate your license upon notice for failure to comply with any of these License Terms Upon termination you must immediately destroy the Software together with all copies adaptations and merged portions in any form Export Requirements You may not export or re export the Software or any copy or adaptation in violation of any applicable laws or regulations U S Government Restricted Rights The Software and any accompanying documentation have been developed entirely at private expense They are delivered and licensed as commercial computer software as defined in DFARS 252 227 7013 Oct 1988 DFARS 252 211 7015 May 1991 or DFARS 252 227 7014 Jun 1995 as a commercial item as defined in FAR 2 101 a Jun 1987 or as Restricted computer software as defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is applicable You have only those rights provided for such Software and any accompanying documentation by the applicable DFARs or FAR clause or the HP standard software agreement for the product involved ENWW Hewlett Packard software license agreement 145 Limited warranty for print cartridge life Note The following warranty applies to the p
31. v10 2 and later select Rendezvous 4 Select the printer name from the printer list Click Add PostScript Printer Description files PPDs PPDs in combination with the Apple printer driver access the printer features and allow the computer to communicate with the printer An installation program for the PPDs is provided on the HP LaserJet 1320 series printer CD ENWW Software for Macintosh computers 17 Printer media specifications CAUTION HP LaserJet printers produce excellent print quality The printer accepts a variety of media such as cut sheet paper including recycled paper envelopes labels transparencies vellum and custom size paper Properties such as weight grain and moisture content are important factors affecting printer performance and output quality The printer can use a variety of paper and other print media in accordance with the guidelines in this user guide Media that does not meet these guidelines might cause the following problems e Poor print quality e Increased media jams e Premature wear on the printer requiring repair For best results use only HP brand paper and print media Hewlett Packard Company cannot recommend the use of other brands Because they are not HP products HP cannot influence or control their quality It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory results This might be the result of improper handling unacceptable
32. with adhesive strips or flaps Envelopes with a peel off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer 200 C 392 F The extra flaps and strips might cause wrinkling creasing or jams ENWW Guidelines for using media 45 Envelope storage Proper storage of envelopes contributes to good print quality You should store envelopes flat If air is trapped in an envelope creating an air bubble the envelope might wrinkle during printing Card stock and heavy media You can print many types of card stock from the paper input tray including index cards and postcards Some card stock performs better than others because its construction is better suited for feeding through a laser printer For optimum printer performance do not use paper heavier than 157 g m 42 Ib Paper that is too heavy might cause misfeeds stacking problems paper jams poor toner fusing poor print quality or excessive mechanical wear Note You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use paper with a smoothness rating of 100 180 Sheffield Card stock construction e Smoothness 135 157 g m 36 42 Ib card stock should have a smoothness rating of 100 180 Sheffield 60 135 g m 16 36 Ib card stock should have a smoothness rating of 100 250 Sheffield e Construction Card stock should lie flat with less than 5 mm
33. 0 2 in of curl e Condition Make sure that the card stock is not wrinkled nicked or otherwise damaged e Sizes Only use card stock within the following size ranges e Minimum 76 x 127 mm 3 x 5 in e Maximum 216 x 356 mm 8 5 x 14 0 in Card stock guidelines Set margins at least 2 mm 0 08 in away from the edges Letterhead and preprinted forms Letterhead is premium paper that often has a watermark sometimes uses cotton fiber and is available in a wide range of colors and finishes with matching envelopes Preprinted forms can be made of a broad spectrum of paper types ranging from recycled to premium Many manufacturers now design these grades of paper with properties optimized for laser printing and advertise the paper as laser compatible or laser guaranteed Some of the rougher surface finishes such as cockle laid or linen might require the special fuser modes that are available on some printer models to achieve adequate toner adhesion Note Some page to page variation is normal when printing with laser printers This variation cannot be observed when printing on plain paper However this variation is obvious when printing on preprinted forms because the lines and boxes are already placed on the page 46 Chapter 4 Printing tasks ENWW ENWW To avoid problems when using preprinted forms embossed paper and letterhead observe the following guidelines Avoid using low temperature inks the kind used with some ty
34. 1 installing Reine 11 Printer lee Ee WEE 12 Pant seting Prontos stassi emira a 13 Printer Properties online help ccececeeececnccceeeeeeeeeceeeaeeaeceeeeesesesanaeeeseeeeeeseeeenceaeeeeees 13 Software for Windows sssssssssssnnnnsseesttttttnnttnsttettttn rtnn ttet E tEEAEAANEOSEEEEEEEAAEESNEEEEE EEEE ESSEE E EEE En nanena 14 Printer OM Eeer 14 Available printer drivers A 14 ls teelletet TE 14 Embedded Web server A AD Software for Macintosh computers ssssssessssesssesrtnrstnsttttttttttttnt naste sttttttnn Ennen nnen tE nn nnmnnn nnen 16 hp LaserJet 1160 printer 0 ceccccccceceeeeeeeencee cece ee eeseaaaneeeeeeeeegqenaeseeeeesesecaeeeseseeseeeeesaees 16 hp LaserJet 1320 series printer cccccccsccceceeeeeeeeeeeeeeeeeeaeceeceeeeeeeeeeeecsencnueeeeeeeeeteees 16 PostScript Printer Description files PPDS seeeessseesesrrneeeerrnennennnaaarnnnananannnaaeennnaannannaaaeen 17 Printer m dia specificationS csepiioniair atadian aaa a aaia 18 Supported media SIZES ecccccceccecceceeeeeeeeceeeeeeaaeeaececeeeeeeeegsedeeeaanaeseeeeeeeeeseeeeeeeseeaeees 18 2 Printer connections USB CONNECHONS arr E N Tansdesaedidara dasteaniassaieneea 20 Connecting the USB cable aaeeeeesseeeeerreeeesrnssrrrnreernsrrastinnnnattnnaaattnnaaannanaaaaannaaadanaaaaann aana 20 STEET Real de EE EN Connecting the parallel cable eee eeeeee eee eeeeee ee eeeeeeeeeeceeeeeeseeeaeeeeeneaeeeesenaeeeeeeeaaees
35. 1 Printer basics ENWW Media paths Note ENWW The following sections describe the input trays output bins and media paths Single sheet priority input slot Tray 1 You should use the single sheet priority input slot when feeding one sheet of paper envelope postcard label or transparency You can also use the single sheet priority input slot to print the first page on different media than the rest of the document Media guides ensure that the media is correctly fed into the printer and that the print is not skewed crooked on the media When loading media adjust the media guides to match the width of the media that you are using The printer automatically prints from the single sheet priority input slot before printing from the main input tray See Choosing paper and other media for more information about media types Main input tray Tray 2 The enclosed main input tray accessed from the front of the printer holds up to 250 sheets of 20 Ib paper or other media The main input tray supports paper with the following specifications e Weight Up to 60 to 105 g m 16 to 28 Ib e Size From 147 x 211 mm 5 8 x 8 27 inches to 216 x 356 mm 8 5 x 14 inches Media paths 7 Media guides ensure that the media is correctly fed into the printer and that the print is not skewed crooked on the media The main input tray has both side and rear media guides When loading media adjust the media guides to match
36. 2 Right click the HP LaserJet 1160 or HP LaserJet 1320 series printer icon 3 Click Properties or click Printing Preferences 4 Change the settings and click OK Print setting priorities There are three ways to change print settings for this printer in the software application in the printer driver and in the HP toolbox For the HP LaserJet 1320 series printer you can also change print settings through the embedded Web server Changes made to print settings are prioritized according to where the changes are made as follows e Changes made in the software application override settings changed anywhere else Within a software application changes made in the Page Setup dialog box override changes made in the Print dialog box e Changes made in the printer driver printer Properties dialog box override settings in the HP toolbox Changes made in the printer driver do not override settings in the software application e Changes made in the HP toolbox and the embedded Web server have the lowest priority If a particular print setting can be changed in more than one of the ways listed above use the method that has the highest priority Printer Properties online help The printer Properties driver online help includes specific information about the functions in the printer Properties This online help guides you through the process of changing your printer s default settings For some drivers online Help gives instructions on usin
37. 21 Network CONNECTIONS ainne aiana e a AEE EE N a 22 Connecting to the network cece teeter eter etn e ee erent eee ee eaaeee unnat EE Enant nn Enant n ennan an ennnen 23 Wireless COMME CTIONS eege Seege AEN 25 3 Managing the printer Printer information pages eeececceeeeeeeeeee eee eneeee eee eaeee eee eaaeeeeeeeaeeeeeeeeaeeeeeessaeeeeseniaeeeeseaes 28 Bue EE 28 Configuration PAGE cceceeeee settee ee eeee cette eeneee NNAK ANANA E NAAA EAA EEEE AEAEE 28 SUPplleS Status Le E 28 Network Configuration page cccceccceeeeneeeeeeeecneeeeeeeicneeeeeetiieeeeeeetiieeeeeeesiieeeeeesiaeeeeees 28 Using the hp toOlb0X EE 29 Supported operating SySteMs cccccceeeeeeeeeneeeeeeeeeeseceeaeeeeeeeesecaecaeeeeeeeseeecsueeeeeeeeneees 29 SUPPOMEA Kee UE 29 To view hp toolbox on Windows ssssssssesssssesssseesttirrenstnssttnttrntnnnntnsntttnnnrnn nnmnnn eneee ne enn 29 To view hp toolbox On Mae srinsnermniegi nini a AR a E E eai 29 hp toolbox sections eee en 30 Other INKS niren a a eed iene ended a shade eid ov ddaed eerie dds ede 30 Stat s E 30 Troubleshooting TAD EE 30 Alerts Le EE EN DOCUMENTATION TAD TTT 31 Advanced Printer Settings WINdOW 000 ecccceeeeceeeeeeeeeeeeeeeeeeeneeeeeeeaaeeeeeetaaeeeeeeeneeeeeeenaas 31 Network WINDOW eegene Sedan geed leede deeg 32 Using the embedded Web server 0 0 0 0 ceeeceeceeeeeeneeeeeeenneee eee tteee eee eaaeeeeeeeaeeeseeeaeeeeeeenaeeeeneeaas 33 To open the em
38. 26 Chapter 2 Printer connections ENWW ENWW Managing the printer This chapter provides information on the following topics 8 Printer information pages Using the hp toolbox Using the embedded Web server Wireless printing 27 Printer information pages Note Note 28 Special pages reside within the memory of the printer These pages help you to diagnose and solve problems with the printer Demo page The Demo page contains examples of text and graphics To print the Demo page press Go when the printer is ready Ready light on and not printing Configuration page The Configuration page lists current settings and properties of the printer It also contains a status log report You can print a Configuration page from the printer the embedded web server or the HP Toolbox To print the Configuration page from the printer press Go for 5 seconds when the printer is in the ready state You can also get the information contained in the Event log and the Configuration page through the HP Toolbox without printing the pages See Using the hp toolbox for more information Supplies Status page The Supplies Status page provides information about the print cartridge that is installed in the printer the amount of toner left in the print cartridge and the number of pages and print jobs that have been processed The Supplies Status page also provides ordering and recycling information The Supplies Statu
39. 3 contacting HP support 86 creases 107 curl 106 demo page 84 dropouts 104 garbled text 100 gray background 104 HP toolbox 29 incomplete text 100 light or faded print 103 loose toner 105 Macintosh printing problems 93 misformed characters 106 missing graphics or text 100 ENWW 5 page skew 106 paper handling problems 98 poor graphics quality 101 PostScript errors 97 print quality 85 printed page and expectations 85 printed page differs from onscreen page 100 printer setup 84 printer software problems 102 printer computer communication 85 Ready light 84 solutions 84 toner scatter outline 107 toner smear 105 toner specks 103 vertical lines 104 vertical repetitive defects 105 wave 106 wrinkles 107 Troubleshooting tab HP toolbox 30 two sided printing automatic 57 manual 59 two sided printing path automatic removing jams 116 U USB connecting the USB cable 20 USB port location 5 user guide links 2 using HP print cartridges 151 WwW warranty extended 163 print cartridge 146 product 143 watermarks printing 67 Web server embedded 33 web based support 2 Wireless light 5 wireless print servers 150 wireless printing Bluetooth 36 IEEE 802 11b g standard 36 Index 171 172 Index ENWW O invent 2004 Hewlett Packard Development Company L P Q5927 90913 www np com
40. 31 132 AppendixA Printer specifications ENWW B Regulatory information FCC compliance Note ENWW This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technician Any changes or modifications to the printer that are not expressly approved by Hewlett Packard could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules FCC compliance 133 Declaration of Con
41. DH ven hp LaserJet 1160 and hp LaserJet 1320 series printer User Guide Copyright information 2004 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Part number Q5927 90913 Edition 1 09 2004 The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Trademark credits Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation Energy Star and the Energy Star logo are US registered marks of the United States Environmental Protection Agency PostScript is a registered trademark of Adobe Systems Incorporated Bluetooth is a registered trademark owned by its proprietor and used by Hewlett Packard Company under license Java is a US trademark of Sun Microsystems Inc UNIX is a registered trademark of The Open Group Linux is a U S registered trademark of Linus Torvalds ENWW Table of contents 1 Printer basics Quick access to More information ccceececee eee eeceeeeeceeeeeee ee ceaeaee
42. Envelope construction is critical Envelope fold lines can vary considerably not only between manufacturers but also within a box from the same manufacturer Successful printing on envelopes depends upon the quality of the envelopes When selecting envelopes consider the following components e Weight The weight of the envelope paper should not exceed 90 g m 24 Ib or jamming might result e Construction Prior to printing envelopes should lie flat with less than 6 mm 0 25 in curl and should not contain air Envelopes that trap air may cause problems Do not use envelopes that contain clasps snaps tie strings transparent windows holes perforations cut outs synthetic materials stamping or embossing Do not use envelopes with adhesives that do not require moistening but rely instead on pressure to seal them e Condition Make sure that the envelopes are not wrinkled nicked or otherwise damaged Make sure that the envelopes do not have any exposed adhesive e Sizes From 90 x 160 mm 3 5 x 6 3 in to 178 x 254 mm 7 x 10 in Envelopes with double side seams An envelope with double side seam construction has vertical seams at both ends of the envelope rather than diagonal seams This style might be more likely to wrinkle Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration 1 acceptable envelope construction 2 unacceptable envelope construction Envelopes
43. HP LaserJet 1320nw printers Other links Each page in the HP toolbox contains links to the HP website for product registration product support and for ordering supplies You must have Internet access in order to use any of these links If you use a dial up connection and did not connect when you first opened the HP toolbox you must connect before you can visit these websites Status tab The Status tab has links to these main pages e Device Status View printer status information This page will indicate printer conditions such as a paper jam or an empty tray After you correct a problem with the printer click the Refresh button to update the device status e Supplies Status View detailed supplies status such as the percent of toner remaining in the print cartridge and the number of pages printed with the current print cartridge This page also has links to order supplies and to find recycling information e Print Info pages Print the configuration page and various other information pages that are available for the printer Troubleshooting tab The Troubleshooting tab provides links to various printer troubleshooting information For example these pages provide information on how to clear a jam how to resolve print quality problems how to interpret the control panel lights and how to resolve other problems with the printer 30 Chapter 3 Managing the printer ENWW ENWW Alerts tab The Alerts tab allows you to confi
44. Mode is a feature that allows the printer to use less toner per page Selecting this option will extend the life of the toner supply and will reduce cost per page However it will also reduce print quality The printed image is lighter but it is adequate for printing drafts or proofs HP does not recommend the full time use of EconoMode If EconoMode is used full time when the average toner coverage is significantly less than 5 percent it is possible that the toner supply will outlast the mechanical parts in the print cartridge If print quality begins to degrade under these circumstances you must install a new print cartridge even if there is toner supply remaining in the cartridge 1 To enable EconoMode access the printer Properties or Printing Preferences in Windows 2000 and XP See Graphics quality for instructions 2 On the Paper Quality tab or the Finishing tab the Paper Type Quality tab for some Mac drivers select the EconoMode checkbox Not all printer features are available in all drivers or operating systems See the printer Properties driver online Help for information about availability of features for that driver See Graphics quality for instructions on enabling EconoMode for all future jobs Using EconoMode saves toner 41 Optimizing print quality for media types Media type settings control the temperature of your printer s fuser You can change the settings for the media that you are using to optimize the p
45. WW ENWW Wrinkles or creases AaBboCc AaBboCc AaBboCc AaQBoCc AaQBbCc Toner scatter outline Return to Finding the solution Make sure that media is loaded properly See Loading media into the input trays for more information Check the media type and quality See Printer media specifications for more information Open the straight through output door and try printing straight through See Media paths for more information Turn over the stack of media in the tray Also try rotating the media 180 in the input tray For envelopes this can be caused by air pockets inside the envelope Remove the envelope flatten the envelope and try printing again If large amounts of toner have scattered around the characters the media might be resisting the toner A small amount of toner scatter is normal for laser printing Try a different media type See Printer media specifications for more information Turn over the stack of media in the tray Use media designed for laser printers See Printer media specifications for more information Improving print quality 107 Clearing jams Note CAUTION CAUTION CAUTION Occasionally media becomes jammed during a print job You are notified of a media jam by an error in the software and the printer control panel lights See Status light patterns for more information The following are some of the causes of media jams
46. age until you are ready to use it To prevent damage to the print cartridge minimize its exposure to direct light Some HP LaserJet print cartridge packages are stamped with an alphanumeric date code This code represents a 30 month period beyond the date of production that facilitates efficient inventory management processes between HP and its resellers It does not serve as an indication of toner life shelf life or relate in any way to warranty terms and conditions Print cartridge life expectancy The life of the print cartridge depends on the amount of toner that your print jobs require When printing text at 5 percent coverage the print cartridge lasts for the following average amounts e HP LaserJet 1160 printer 2 500 pages e HP LaserJet 1320 series printer 2 500 pages a replacement cartridge that lasts for 6 000 pages is also available This life expectancy assumes that you set the print density to 3 and turn EconoMode off These are the default settings Saving toner While in EconoMode the printer uses less toner on each page Selecting this option will extend the life of the print cartridge and reduce your cost per page but it will reduce print quality HP does not recommend the full time use of EconoMode See Using EconoMode saves toner for more information Using HP print cartridges 151 Redistributing toner When toner is low faded or light areas appear on the printed page You might be able to temporaril
47. ar weight 75 g m 20 Ib paper 1 sheet of paper up to 163 g m 43 Ib paper or 1 envelope 250 sheets of regular weight 75 g m 20 Ib paper 125 sheets of regular weight 75 g m 20 Ib paper 76 by 127 mm 3 by 5 inches 216 by 356 mm 8 5 by 14 inches Output bin 60 to 105 g m 16 to 28 Ibs Straight through media path 60 to 163 g m 16 to 43 Ibs 16 MB of RAM One DIMM slot available for a 16 32 64 or 128 MB RAM DIMM 1200 dpi HP LaserJet 1320 series printer only This setting uses ProRes 1200 to provide fine line detail at 1200 x 1200 dpi 1200 effective dpi This setting provides 1200 dpi effective output quality using FastRes 1200 600 dpi This setting provides 600 x 600 dpi output with Resolution Enhancement technology REt for improved text 10 000 single sided pages per month maximum 1 000 single sided pages per month average Printer capacities and ratings 129 Memory specifications Base memory 16 MB RAM Upgrade memory expansion 100 pin 66 MHz minimum speed 130 AppendixA Printer specifications ENWW Port availability Compatible with USB 2 0 specifications Network RJ 45 Ethernet 10 100 HP LaserJet 1320n HP LaserJet 1320tn and HP LaserJet 1320nw printers only Wireless 802 1 1b g HP LaserJet 1320nw printer only Parallel e EEE 1284B receptacle HP LaserJet 1160 and HP LaserJet 1320 e Set host computer to ECP printers only ENWW Port availability 1
48. aserJet 1320 series printer two sided printing is not supported in Mac OS X 1 2 Open the straight through output door If Manual Duplex does not appear as a printer option perform the following steps Printing on both sides of the paper manual two sided printing 63 a Verify that hp Manual Duplex amp Booklet Classic was selected when the software driver was installed with the Custom Install option b Doa File Print select Plug In Preferences and click the right facing arrow The right facing arrow changes to a down facing arrow and the hp Manual Duplex amp Booklet feature displays c Select Print Time Filters select hp Manual Duplex amp Booklet and click Save Settings d Select Manual Duplex and select Print on Both Sides e Select Alternate output bin is open straight through paper path 3 Print the document using the single sheet priority input slot Tray 1 Feed the pages into the slot one at a time 4 After side one has printed remove the remaining paper from the input tray and set it aside until after you finish the manual two sided print job 5 Gather the printed pages and straighten the stack Turn the printed side down with the top edge toward the printer 6 Feed the pages into the single sheet priority input slot Tray 1 one at a time starting with the first sheet printed 64 Chapter 4 Printing tasks ENWW Printing multiple pages on a single sheet of paper N up printing You can s
49. at has an icon in the system tray right click the icon and select Close or Disable e Try plugging the USB cable into a different USB port on the PC If you are trying to print to a shared printer in the Windows task bar click Start select Settings and select Printers Double click the Add Printer icon Follow the instructions in the Add Printer Wizard An error message was displayed during the software installation Reinstall the printer software In the Windows task bar click Start select Programs select HP LaserJet 1160 or HP LaserJet 1320 and click Uninstall Turn the printer off Install the printer software from the CD ROM Turn the printer back on Note Close any applications that are running To close an application that has an icon in the task bar right click the icon and select Close or Disable e Check the amount of free space on the drive where you are installing the printer software If necessary free up as much space as you can and reinstall the printer software If necessary run the Disk Defragmenter and reinstall the printer software The printer is in Ready mode but nothing prints Print a Configuration page from the control panel of the printer and verify the printer functionality Verify that all of the cables are properly seated and within specifications This includes the USB parallel network and power cables Try a new cable Return to Finding the solution 102 Chap
50. aterial safety data sheets MSDS can be obtained by contacting the HP LaserJet supplies website at http www hp com hpinfo globalcitizenship environment productdata index html ENWW Material safety datasheet 141 142 AppendixB Regulatory information ENWW C Warranty and licensing Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet 1160 and HP LaserJet 1320 series One year from date of purchase printers HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will
51. be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FORA PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and y
52. bedded Web server 33 Information TAD EE 34 lu TAD EE 34 N tWOrkKING tab ees eege eege ee gg daenatacese 34 Other MK Saanut N a a N AE N E ETN 35 Wireless PONID EE 36 IEEE 802 11b gstandard ME 36 Bluetooth see ccsecscaaiheca coceacsnsuadaanencencaunuvaddand cccalcanadcapcandaadsantadesaavagune eege 36 4 Printing tasks Manual fedd tacos insscevtetictics iaeetisl seed ae tauet tigeedes i E end ees eae R ieee 38 le ue EC pint JOD EE 39 Understanding print quality Settings 0 cece eeceeee eee eete eee eeettne eee eeeaaeeeeeeeaaeeeeeeenaeeeeeeeaaas 40 Using EconoMode Saves toner esseesssssssrrsesersnrsnnastnnnntannaatennaanannantennaanannaatennaanannaaaannaan annae 41 Optimizing print quality for Media types e ss AD Guidelines for USING media RE 43 PAPET enoii a aa ia eia aa aa iaaa E aa a aiiai S 43 LAD GIS puiseen a a a a a a 44 TIANSPANCNCISS iniae a eaaa aE EEE AEA a E 44 Envelope S meresan aeaa ada ane aiandus eadi aap a Aahe iaaa aieas Ea Rar tadaa aeeiiaii 44 Card stock and heavy media O Letterhead and preprinted fOrMS 2 cceeceeeeeece eee ceeeeeeeecaeaeeeeeeeeeeseceacaeeeeeeeeeeeetensinaaees 46 Choosing paper and other media 48 HP MGM WE 48 Media tO avoid EE 48 Media that may damage the printer c cece etter eeeeeeee retinas eeaeeeee teaser taeeeersneeeee 48 Loading media into the input trays 2 0 0 ee nnn rine inner tinier eninieerenenaeed 50 Single sheet priority input slot Tray 1 50 250 sh
53. ces from the chain and connect the cable directly to the USB port on the host computer Note The iMac keyboard is a non powered USB hub The LaserWriter driver does For the HP LaserJet 1320 not display USB devices inthe series printer use the Apple Chooser Desktop utility to set up the printer ENWW Common Macintosh problems 95 OS X problems Symptom Printer features do not appear When using OS X v10 2 the printer is not using Rendezvous mDNS Tray 2 does not appear as an installed option even though it is installed on the printer HP LaserJet 1320 series printer only Chapter 6 Problemsolving The wrong PPD is selected for the printer Verify which PPD is selected as follows In the Print dialog box click Summary Verify that the PPD for setting is correct If the PPD setting is incorrect delete the printer in the Print Center and add it again You might need to manually select the PPD You might need to upgrade your Internal HP Jetdirect card to a version that supports Rendezvous The ability to manually select installable options is supported only in Mac OS X v10 2 and later ENWW Troubleshooting PostScript PS errors Note ENWW The following situations are PS language specific and may occur when several printer languages are being used To receive a printed or screen displayed message when PS errors occur open the Print Options dialog box and click th
54. d The gold contacts should be pointing left and the cutouts should be at the top left and center left 156 AppendixD HP parts and accessories ENWW ENWW 6 Carefully press the DIMM into the slot making sure that it is straight and all the way in The cam latches located at the top and bottom should rotate inward To snap the cam latches into place press the handles toward each other DIMMs memory or font 157 Testing the DIMM installation To test the DIMM installation print a configuration page and check the Total Memory specified on the page See Printer information pages for more information If all lights on the control panel are blinking the DIMM installation was unsuccessful Remove the DIMM and reinstall it Removing a DIMM To remove a DIMM follow the instructions below CAUTION Handling a DIMM memory without wearing a grounded antistatic device might damage the DIMM Touch any metal part of the printer or other grounded metal before touching the DIMM 1 Turn off the power switch and unplug the printer 158 AppendixD HP parts and accessories ENWW 3 To unlock the cam latches press them outward 4 Grasp the DIMM on the edge gently pull straight out and remove the DIMM from the printer Note Store the DIMM in an antis
55. d the embedded Web server you must connect before you can visit these web sites Connecting might require that you close the embedded Web server and reopen it e Product Registration Connects you to the product registration page on the HP web site e Order Supplies Click this link to connect to the Sure Supply web site and order genuine HP supplies from HP or a reseller of your choice e Product Support Connects to the support site for the HP LaserJet 1320 series printer You can search for help regarding general topics ENWW Using the embedded Web server 35 Wireless printing 36 Wireless networks offer a safe secure and cost effective alternative to traditional wired network connections The HP LaserJet 1320nw printer has built in wireless connectivity For the other printer models see 10 100 networking and wireless print servers for a list of available wireless print servers IEEE 802 11b g standard With wireless IEEE 802 11b g compliant connectivity the printers can be placed in the office or home and connected to a wireless network running Microsoft Apple NetWare UNIX or Linux network operating systems This wireless technology provides a high quality printing solution without the physical constraints of wiring Peripherals can be conveniently placed in an office or home and can be easily moved without changing network cables Optional external HP Jetdirect 802 11b g print servers are available for USB connections
56. dia N up printing resolution and watermarks You can access the printer Properties in the following ways e Through the software application that you are using to print This only changes the settings for the current software application e Through the Windows operating system This changes the default settings for all future print jobs Because many software applications use a different method of accessing the printer Properties the following section describes the most common methods used in Windows 98 2000 Me and Windows XP To only change the settings for the current software application Although the steps can vary between software applications this is the most common method 1 From the File menu in the software application click Print 2 On the Print dialog click Properties 3 Change the settings and click OK ENWW Note ENWW To change the default settings for all future print jobs in Windows 98 2000 and Me 1 Inthe Windows task bar click Start select Settings and click Printers 2 Right click the HP LaserJet 1160 or HP LaserJet 1320 series printer icon 3 Click Properties in Windows 2000 you can also click Printing Preferences 4 Change the settings and click OK In Windows 2000 many of these features are available from the Printing Preferences menu To change the default settings for all future print jobs in Windows XP 1 In the Windows task bar click Start and click Printers and Faxes
57. drivers sites for download 2 printer information pages Configuration page 28 Demo page 28 Network Configuration page 28 Supplies Status page 28 printer media guides main input tray Tray 2 7 single sheet priority input slot Tray 1 7 printer Properties accessing 12 online help 13 Printer Settings HP toolbox 31 printer specifications 129 printing booklets 66 canceling 39 card stock 55 Configuration page 28 custom size media 55 Demo page 28 envelopes 51 forms preprinted 54 labels 53 letterhead 54 manual feed 38 multiple pages on a single sheet of paper 65 N up 65 Network Configuration page 28 on both sides of the paper automatic 57 on both sides of the paper manual 59 Supplies Status page 28 transparencies 53 watermarks 67 R Ready light 5 recycling HP printing supplies returns and environmental program 139 where to return cartridges 139 redistributing toner 152 registration embedded Web server 35 regulatory statements Canadian DOC regulations 136 declaration of conformity statements 134 Korean EMI statement 136 laser statement for Finland 137 removing a jammed page 108 repacking the printer 164 170 Index repair contacting HP 165 hardware service 162 replacement parts 149 S saving toner 151 selecting media 48 paper 48 separation pad changing 80 service contacting HP 165 hardware 162 settings changing default settings for Windows 98 2000 Me 13 changing default settings for Windows XP 13 c
58. e Internet access to open and use the embedded Web server However if you click a link in the Other Links area you must have Internet access in order to go to the site associated with the link To open the embedded Web server 1 In a supported Web browser type the IP address or hostname for the printer To find the IP address print a Configuration page at the printer by pressing and holding Go for 5 seconds Once you open the URL you can bookmark it so that you can return to it quickly in the future 2 The embedded Web server has three tabs that contain settings and information about the printer the Information tab the Settings tab and the Networking tab Click the tab that you want to view Using the embedded Web server 33 Information tab The Information pages group consists of the following pages Device Status This page displays the printer status and shows the life remaining of HP supplies This page also displays product information such as the network name network address and model information Configuration This page shows the information found on the printer Configuration page Supplies Status This page shows the life remaining of HP supplies and provides supplies part numbers e To order new supplies click Order Supplies in the Other Links area on the left side of the window e To visit any web site you must have Internet access Event log This page shows a list of all printer events and errors Print
59. e desired selection next to the PS Errors section You can also access this from the embedded Web server PS errors The job prints in Courier the The requested typeface is not Download the desired font and printer s default typeface downloaded A personality send the print job again Verify instead of the typeface you switch may have been the type and location of the requested performed to print a PCL job font Download to printer if just before the PS printing job applicable Check with the was received software documentation A legal page prints with clipped Print job too complex You may need to print your job margins at 600 dots per inch reduce the complexity of the page or install more memory A PS error page prints Print job may not be PS Make sure the print job is a PS job Check to see whether the software application expected a setup or PS header file to be sent to the printer Limit Check Error Print job is too complex You may need to print your job at 600 dots per inch reduce the complexity of the page or install more memory VM Error Font Error Select unlimited downloadable fonts from printer driver Range Check Font Error Select unlimited downloadable fonts from printer driver Return to Finding the solution Troubleshooting PostScript PS errors 97 Paper handling problems Choose the item that best describes the problem e Paper jam e Print is skewed crooked e More than one sheet
60. e media guides with a dry lint free cloth See Cleaning the printer for more information Check the media type and quality Try installing a new HP print cartridge See Changing the print cartridge for instructions The fuser temperature might be too low In your printer driver make sure the appropriate media type is selected Clean the inside of the printer See Cleaning the printer for instructions Check the media type and quality See Printer media specifications for more information Try installing a new HP print cartridge See Changing the print cartridge for instructions In your printer driver make sure the appropriate media type is selected Plug the printer directly into an AC outlet instead of into a power strip The print cartridge might be damaged If a repetitive mark occurs at the same spot on the page install a new HP print cartridge See Changing the print cartridge for instructions The internal parts might have toner on them See Cleaning the printer for more information If the defects occur on the back of the page the problem will probably correct itself after a few more printed pages In your printer driver make sure the appropriate media type is selected Improving print quality 105 Misformed characters If characters are improperly formed AGBP producing hollow images the media stock AaBLCS might be too slick Try a different media AGBECS See Printer m
61. eaeeeeeeaaeeeeeeaeeeeeeenaeeeeeeeas 73 Cleaning the pickup roler ses ccveidsasivedecevedecsvtataceveszeeieevitecssetddeceneddvace redasaa etddevas TE i aaa 79 Changing the printer separation Dad 80 6 Problemsolving Finding the solution 20 0 0 eee eee eee een iea EAE AAEE AEA a 84 Step 1 Is the printer set up correctly 0 0 2 cececeeceeceeeeeeeeenne cece eeeeecaeaeeeeeesecseeeeeeeeeeseseaees 84 Step 2 Is the Ready light ON saasseesssseeeesrrnserrnreersrnsadeinnesisnnnnatinnaadnnnndadeinnaniddnaaainanaaaa 84 Step 3 Can you print a demo page ceceeeecee cece cece eececeeeeeeeeeeeeeeceaeceeeeeeteccineeeeeeeteees 84 Step 4 Is the print quality acceptable ececceceecceceeeeeee cece eeeeeceaecaeeeeeeeeeeeeeteeeseaeeas 85 Step 5 Is the printer communicating with the computer ssssssssssssrrenrsensssserrrrrrnnrenn 85 Step 6 Does the printed page look like you Expected ccccccececeeeeeeeeeceeeeeeeeeeeeeeneees 85 Contact IMP SUD POM Stee SEET SEENEN 86 SLALUS el ug en 87 Common Macintosh problem mmisionari aa aA aA A a a EAA a 93 Troubleshooting PostScript PS errors 2 2 ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeseeeeaeeeeeeeaeeeeeeeaees 97 Paper handling Problems c ieeccccssasdecessananiadanesaacdeasad dausbuanicacseadaesdsutaleacssabadegansedelsbadanageaenorlaa 98 PAD OR JANN tee ege eege E 98 Prnt is skewed crooked siisii STEEN Eed EE 98 More than one sheet of media feeds through
62. edia specifications for more CHE information AGBLECS If characters are improperly formed AGBLCGS producing a wavy effect the printer might need service Print a configuration page If the characters are improperly formed contact an HP authorized dealer or service representative See How to contact HP for more information Page skew Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack See Loading media into the input trays for more information The input bin might be too full See Loading media into the input trays for more information Check the media type and quality See Printer media specifications for more information Curl or wave Check the media type and quality Both high temperature and humidity cause media to curl See Printer media specifications for more information The media might have been in the input tray too long Turn over the stack of media in the tray Also try rotating the media 180 in the input tray Open the straight through output door and try printing straight through See Media paths for more information The fuser temperature might be too high In your printer driver make sure the appropriate media type is selected If the problem persists select a media type that uses a lower fuser temperature such as transparencies or light media 106 Chapter6 Problemsolving EN
63. eeeeeseseecaeaeeeeeeeseseneisaeeeeeeteees 2 WWW links for drivers software ANd support ec cceccecesseseseeeeeeeeeeeeeeeeeeeeeeeseenenenes 2 User guide NKS oc ccccecescccccetsecccenteseceeeteececeentesdeceneebececentenaceennescecensesesedenstsadecttenseeenttbanese 2 Where to look for more information ccccccceeeeceeeee cece eee ee eee eeaaeaeeeeeeeseteeeencieeeeeeeeeenetenes 2 Printer configurations csent eee eceeeee eee aeeeeeetaeeeeeeeneeeeeeeeeeaeeeeseeeaeeeseeeeeeeeseeaeeeseenaees 3 hp LaserJet 1160 Printer narcsniedid cl dae ceceaseces sanieedsaveandecduccectunbiae eat idee aai aiant 3 hp LaserJet 1320 printer 20 0 0 ee ecececccceceeeeeceeeeeeeeeeeeseeaaeaeeeeeeeseseaaaeceeeeeeesecseaeeeeeeeesecnaneeees 3 bp LaserJet 13200 printer aseainena a ANERER AEN 4 hp LaserJet 1320tn printer ccececccceeceeceeeeee cece ee eeeeeeceaeeeeeeeeeseceaaaeeeeeeeeesecaeaaeeeeeeseeiaeees 4 hp LaserJet 1320nw printer A n Walk GROWING WEE 5 Printer controlpanel TEE 6 MCG Paths vies ciccavccchsatanecsccvesalauccennevedvasstadianeacd dean aatasinaneadeesuauada a adaa diaaa 7 Single sheet priority input slot Tray 1 7 Main inputitray Tray KEE Eege R A NONON 7 Straight through output Path 2000 eee eect eee eater eee KAA anA KERNEN AAAA EEA AARE 8 OUTPUT DIM EE 9 Print CartridQe EE 10 Sigi Tee 11 Supported Operaling SYStEMS scieswsrcsacesanctessaadecadasadcnasundecsdessanccaneadicdsvaaaccubeadacenvbecteteanamedd 1
64. eet input tray Tray 2 or optional Tray 2 50 Printing EIEET EE 51 Printing on transparencies or labels eeeceeeeeeeeeeeeceee eee enee eee teneeeeeeeeeeeseeeessieeeeesneeeeetea 53 Printing on letterhead and preprinted fOrMs ccccccccceeceeeeeeeeeeeeeeaeeeeeeeeeeeeeseesenestcneaeeeeeees 54 Printing on custom size media and Card Stock 0 0 0 cee ceeeceeeeeeeeeeeeneeeeeeeaaeeeeeeenaeeeeeeeenaeeeeeeeaas 55 Automatic two sided printing duplex eee ce eee scene ee eeetnte eee ee ee aaeee eee eaeeeeeeeaaeeeeeeenaeeeeeeeaas 57 Klee EE 57 ENWW ENWW Ma OS A eege Eed can beets dat bd ahead ad Bede AE Be cada dadd die 58 Printing on both sides of the paper manual two sided printing ccceceeceeeesteeeeeeeeeneee 59 Manual two sided printing using the top output DIN 200 ec ee ee ceeeeee cece eeeeeeeeeeteeeeeaeees 59 Manual two sided printing using the straight through output door 61 Printing multiple pages on a single sheet of paper N up printing ee eeeeeeeeteeeeeeentees 65 Printing DOOKIGtSs cccscs cy cseaciedasacceeae cases sue ceshenceas ianiai niaii ai i at 66 Printing EE EE 67 5 Maintenance Cleaning the Pine sccc2veectis ieee ended ed dee ed 70 Cleaning the print Cartridge area 0 ceeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeseeeeeeeseeeaeeeseeaaeeseeeaeeees 70 Cleaning the printer media pat 72 Changing the pickup roller ee ceeeeeeeeeeeecene eee eect ee eee tees eee eaeeeeeee
65. elect the number of pages that you want to print on a single sheet of paper If you choose to print more than one page per sheet the pages appear smaller and are arranged on the sheet in the order that they would otherwise be printed 1 2 o hol1h2 du ziele 131456 1 From your software application access the printer Properties or Printing Preferences in Windows 2000 and XP See Printer Properties driver for instructions 2 On the Finishing tab the Layout tab for some Mac drivers select the correct number of pages per sheet Note Not all printer features are available in all drivers or operating systems See the printer Properties driver online Help for information about availability of features for that driver 3 There is also a check box for page borders and a pull down menu to specify the order of pages printed on the sheet ENWW Printing multiple pages on a single sheet of paper N up printing 65 Printing booklets You can print booklets on letter legal or A4 paper 1 Load the paper and make sure that the straight through output door is closed 2 Access the printer Properties or Printing Preferences in Windows 2000 and XP See Printer Properties driver for instructions On the Device Settings tab select the option to allow manual two sided p
66. er even though you clicked Auto Setup in the Chooser HP LaserJet 1320 series printer Software not installed correctly The software was not installed properly The LaserWriter 8 driver should be present as a part of the Mac OS Make sure that the LaserWriter driver is in the Extensions folder within the systems folder If not install the LaserWriter driver from your Mac OS CD Reinstall the software Make sure the cables are connected correctly the printer is on and the Ready light is on Verify that the printer driver is installed Make sure the correct printer driver has been selected in the Chooser Use the HP LaserJet driver for the HP LaserJet 1160 printer Use the LaserWriter 8 driver for the HP LaserJet 1320 series printer Reinstall the printer software Select an alternate PPD Common Macintosh problems 93 Printing errors Symptom You cannot use the computer while the printer is printing An encapsulated PostScript EPS file does not print with the correct fonts Your document is not printing with New York Geneva or Monaco fonts USB problems Symptom Unable to print from a third party USB card Chapter 6 Problemsolving Background Printing has not been selected This problem occurs with some software applications LaserWriter 8 3 Turn Background Printing on in the Chooser Status messages will now be redirected to the Print Monitor allowing you to co
67. ew ream Do not fan the paper before loading it into the input tray e The printer separation pad might be worn See Changing the printer separation pad for more information 98 Chapter 6 Problemsolving ENWW Note ENWW Printer does not pull media from the media input tray e Make sure that the printer is not in manual feed mode See Status light patterns for more information e Make sure that the media guides are adjusted properly e The pickup roller might be dirty or damaged See Cleaning the pickup roller or Changing the pickup roller for instructions Printer curled the media e See Curl or wave for more information e Open the straight through output door to print straight through See Media paths or Choosing paper and other media for more information Printed media does not exit to the correct path Open or close the straight through output door to reflect the output path that you want to use See Media paths for more information Print job is extremely slow The maximum speed of the printer is up to 20 pages per minute for the HP LaserJet 1160 printer and up to 22 pages per minute for the HP LaserJet 1320 series printer Your print job might be very complex Try the following e Reduce the complexity of your document for example reduce the number of multiple graphics e Inthe printer driver set the media type to plain paper This may cause toner to fuse improperly if using heavy media e Add printe
68. formity statements Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet 1160 Regulatory Model 2 BOISB 0402 02 Product Options ALL conforms to the following Product Specifications Safety IEC 60950 1999 EN 60950 2000 IEC 60825 1 1993 A1 1997 A2 2001 EN 60825 1 1994 A11 1996 A2 2001 Class 1 Laser LED Product GB4943 2001 EMC CISPR 22 1997 EN 55022 1998 Class B EN 61000 3 2 2000 EN 61000 3 3 1995 A1 EN 55024 1998 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 3 GB9254 1998 GB17625 1 1998 CNS13438 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 3 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number
69. g all standard voltages The default time from Ready mode to PowerSave mode and the recovery time from PowerSave mode to the start of printing is negligible less than 10 seconds because of the instant on fusing The heat dissipation in Ready mode is 20 BTU hour Electrical specifications 127 Physical specifications Dimensions e Width 350 mm 16 8 inches e Depth 352 mm 13 9 inches e Height 256 mm 10 0 inches Weight 2 500 page cartridge installed HP LaserJet 1160 printer 10 7 kg 23 6 Ib HP LaserJet 1320 series printer 11 3 kg 24 9 Ib Note Values are current as of April 1 2004 Values are subject to change without notice See http www hp com support j1160 or http Awww hp com support j1320 for current information 128 Appendix A Printer specifications ENWW Printer capacities and ratings Print speed Main input tray Tray 2 capacity Single sheet priority input slot Tray 1 capacity Optional input tray Tray 3 capacity HP LaserJet 1320 series printer or Q2485A Top face down output bin capacity Minimum paper size Maximum paper size Media weight Base memory Upgrade memory expansion HP LaserJet 1320 series printer only Print resolution Duty cycle HP LaserJet 1160 printer e 20 ppm Letter 19 ppm A4 e First page out in as low as 8 5 seconds HP LaserJet 1320 series printer e 22 ppm Letter 21 ppm A4 e First page out in as low as 8 5 seconds 250 sheets of regul
70. g context sensitive Help Context sensitive Help describes the options for the driver feature you are currently accessing To access the printer Properties online help 1 From the software application click File and then click Print 2 Click Properties and then click Help Printer software 13 Software for Windows The following software is available to all users of the printer Printer drivers A printer driver is the software component that provides access to printer features and provides the means for the computer to communicate with the printer Choose a printer driver based on the way you use the printer e Use the PCL 5e printer driver if you need print results to look consistent with those from older HP LaserJet printers Certain features are not available in this printer driver Do not use the PCL 5e driver for this printer with older printers e Use the PCL 6 printer driver to take full advantage of the printer features HP LaserJet 1320 series printer only Unless complete backward compatibility with previous PCL drivers or older printers is necessary the PCL 6 driver is recommended e Use the PS printer driver for compatibility with PostScript HP LaserJet 1320 series printer only Certain printer features are not available in this printer driver The printer automatically switches between PS and PCL printer languages depending on the driver you have selected Available printer drivers The following printer d
71. gure the printer to automatically notify you of printer alerts The Alerts tab has links to these main pages e Set up status alerts e Set up e mail alerts e Administrative settings Set up status alerts On the Set up status alerts page you can choose to turn alerts on or off specify when the printer should send an alert and choose from two different types of alerts e a pop up message e atask bar icon Click Apply to activate the settings Set up e mail alerts This page allows you to designate up to two e mail addresses to notify of printer status alerts Follow the instructions on the screen to set up e mail alerts Administrative settings This page allows you to set the frequency of how often the HP toolbox checks for printer alerts Three settings are available e Less often e Normal e More often If you want to reduce network I O traffic reduce the frequency that the printer checks for alerts Documentation tab The Documentation tab contains links to these information sources e User Guide Contains the information about the printer usage warranty specifications and support that you are currently reading The user guide is available in both html and pdf format e Read Me Contains additional information that is not included in this user guide Advanced Printer Settings window When you click the Advanced Printer Settings link a new window opens The Advanced Printer Settings window has two tabs e I
72. hanging for current software only 12 Settings tab embedded Web server 34 settings print quality 40 single sheet priority input slot Tray 1 loading 50 location 5 overview 7 size media 18 slot single sheet priority input 5 software installing 11 Macintosh 16 printer drivers Macintosh 16 printer drivers Windows 14 problems 102 sites for download 2 software license agreement 145 supported operating systems 11 Windows 14 specifications acoustics 125 capacities and ratings 129 electrical 126 environmental 124 media 18 memory 130 physical 128 port availability 131 status light patterns 87 Status tab HP toolbox 30 straight through output door 5 straight through output path manual two sided printing 61 removing jams 114 Supplies Status page 28 supplies ordering 148 support web sites 2 switch power 5 ENWW T text garbled 100 missing 100 toner changing the print cartridge 153 cleaning print cartridge area 70 conserving 151 loose toner 105 low 103 print cartridge door 5 redistributing 152 scatter outline 107 smear 105 specks 103 storing print cartridges 151 Toner light 5 Toolbox 14 top output bin manual two sided printing 59 transparencies guidelines for using 44 printing 53 tray main input 5 single sheet priority input 5 Tray 1 single sheet priority input slot Tray 2 main input tray 7 trays input removing jams 110 troubleshooting blank pages 100 common Macintosh problems 9
73. hat driver ENWW Printing watermarks 67 68 Chapter 4 Printing tasks ENWW ENWW Maintenance This chapter provides information on the following topics Cleaning the printer Changing the pickup roller Cleaning the pickup roller Changing the printer separation pad 69 Cleaning the printer CAUTION WARNING CAUTION Clean the outside of the printer with a clean damp cloth when necessary Do not use ammonia based cleaners on or around the printer During the printing process paper toner and dust particles can accumulate inside the printer Over time this buildup can cause print quality problems such as toner specks or smearing and paper jams To correct and prevent these types of problems you can clean the print cartridge area and the printer media path Cleaning the print cartridge area You do not need to clean the print cartridge area often However cleaning this area can improve the quality of your printed sheets Before cleaning the printer turn the printer off by unplugging the power cord and wait for the printer to cool 1 Open the print cartridge door and remove the print cartridge To prevent damage do not expose the print cartridge to light Cover the print cartridge if necessary Also do not touch the black sponge transfer roller inside the printer By doing so you can damage the printer 70 Chapter 5 Maintenance ENWW d dr Ji A 71
74. he DOT4 protocol for all USB connections LPT connections for Windows 2000 and XP and LPT1 connections for Windows 98 Me and NT 4 0 See the system administrator or computer manufacturer s documentation for more information about installing the TCP IP protocol and the DOT4 protocol To download the most recent version of the Java Virtual Machine from Sun Microsystems go to http www sun com Supported operating systems HP toolbox is supported for the following operating systems e Windows 98 2000 Me and XP e Mac OS X v10 2 and later Supported browsers To use the HP toolbox you must have one of the following browsers e Microsoft Internet Explorer 5 5 or later e Netscape Navigator 6 or later To view hp toolbox on Windows 1 On the Start menu point to Programs point to HP LaserJet 1160 or HP LaserJet 1320 and choose the HP toolbox 2 The HP toolbox opens in a Web browser Once you open the URL you can bookmark it so that you can return to it quickly in the future To view hp toolbox on Mac 1 Double click the hard drive icon on the desktop Using the hp toolbox 29 2 Click Applications and then click Utilities 3 Double click hp toolbox hp toolbox sections The HP toolbox software contains these sections e Status tab e Troubleshooting tab e Alerts tab e Documentation tab e Advanced Printer Settings window e Network window available only for the HP LaserJet 1320n HP LaserJet 1320tn and
75. hp LaserJet 1320 series printer HP Jetdirect 170x external print server for J3258B Ethernet parallel port HP Jetdirect 175x fast Ethernet external print J6035C server value line USB port Must be Version C or later HP Jetdirect 300x print server for fast Ethernet J3263A parallel port HP Jetdirect 500x print server for fast Ethernet J3265A parallel port HP Jetdirect 380x 802 11b wireless external J6061A print server full featured USB port HP Jetdirect en3700 fast Ethernet print server J7942A HP Jetdirect ew2400 802 11b g J7951A HP bt1300 Bluetooth Wireless Printer Adapter J6072A both USB and parallel 150 AppendixD HP parts and accessories ENWW Using HP print cartridges Note CAUTION ENWW The following sections provide information about HP print cartridges and instructions for redistributing toner and changing the print cartridge HP policy on non HP print cartridges Hewlett Packard Company cannot recommend the use of non HP print cartridges either new refilled or remanufactured Since they are not HP products Hewlett Packard cannot influence their design or control their quality Service or repair that is required as a result of using non HP print cartridges will not be covered under the printer warranty The warranty does not apply to defects resulting from software interfacing or parts not supplied by Hewlett Packard Storing print cartridges Do not remove the print cartridge from its pack
76. hp com supportlj1320 for the HP LaserJet 1320 series printer e World Wide see http welcome hp com country us en wwcontact html or http www hp com ENWW How to contact HP 165 166 AppendixE Service and support ENWW Index Symbols Numerics 10 100 networking and wireless print servers 150 A access print cartridge 10 accessories ordering 148 acoustics 125 Alerts tab HP toolbox 31 Attention light 5 automatic two sided path door rear 5 automatic two sided printing 57 automatic two sided printing media size selector 5 automatic two sided printing path removing jams 116 B blank pages 100 Bluetooth wireless technology 36 booklets printing 66 button Cancel 5 button Go 5 Cc cable parallel 21 USB 20 Cancel button 5 canceling a printjob 39 card stock guidelines for using 46 printing 55 changing pickup roller 73 separation pad 80 choosing media 48 paper 48 cleaning media path 72 pickup roller 79 print cartridge area 70 printer 70 clearing jams 108 ENWW configuration HP LaserJet 1160 printer 3 HP LaserJet 1320 printer 3 HP LaserJet 1320n printer 4 HP LaserJet 1320nw printer 4 HP LaserJet 1320tn printer 4 Configuration page 28 connecting to the network 22 conserving toner 151 contacting HP 165 control panel 6 custom size media printing 55 D Demo page 28 DIMM adding 155 removing 158 testing 158 Documentation tab HP toolbox 31 door print cartridge 5 straight through
77. ies printers can print on letterhead and preprinted forms that can withstand temperatures of 205 C 401 F 1 Before feeding the media open the single sheet priority input slot and adjust the media guides to the width of the media 2 Feed the media with the top forward and the side to be printed facing up The media will partially feed into the printer and the printer will pause 3 Print the document To print using manual feed see Manual feed Note To print a single page cover letter on letterhead followed by a multiple page document feed the letterhead face up in the single sheet priority input slot Tray 1 and load the standard paper in the main input tray Tray 2 The printer automatically prints from the single sheet priority input slot first 54 Chapter 4 Printing tasks ENWW Printing on custom size media and card stock The HP LaserJet 1160 and HP LaserJet 1320 series printer can print on custom size media or card stock between 76 by 127 mm 3 by 5 inches and 216 by 356 mm 8 5 by 14 inches Use the main input tray for multiple sheets See Main input tray Tray 2 for the supported media sizes CAUTION Make sure that the sheets are not stuck together before you load them 1 Open the straight through output door 2 Before feeding the media open the single sheet priority input slot Tray 1 and adjust the media guides to the width of the media 3 Feed the media in the single sheet priority inpu
78. ine Help for information about availability of features for that driver 5 Print the document using the single sheet priority input slot Tray 1 Feed the pages into the slot one at a time 62 Chapter A Printing tasks ENWW Note Note ENWW Gather the printed pages and straighten the stack Turn the printed side down with the top edge toward the printer Feed the pages into the single sheet priority input slot Tray 1 one at a time starting with the first sheet printed Feed the printed side facing down and the top edge forward Mac OS 9 HP LaserJet 1160 printer For the HP LaserJet 1160 printer two sided printing is not supported in Mac OS X 1 2 3 4 Open the straight through output door Do a File Print select Layout and select Print on Both Sides Select Correct Order for Straight Paper Path Print the document using the single sheet priority input slot Tray 1 Feed the pages into the slot one at a time After side one has printed remove the remaining paper from the input tray and set it aside until after you finish the manual two sided print job Gather the printed pages and straighten the stack Turn the printed side down with the top edge toward the printer Feed the pages into the single sheet priority input slot Tray 1 one at a time starting with the first sheet printed Mac OS 9 HP LaserJet 1320 series printer For the HP L
79. inter twice You can print using the top output bin or the straight through output door Hewlett Packard recommends that you use the top output bin for lightweight paper and use the straight through output path for any heavy media or media that curls when printed This feature is not supported in Mac OS X Manual two sided printing can cause the printer to become dirty reducing print quality See Cleaning the printer for instructions if the printer becomes dirty Manual two sided printing using the top output bin The following sections provide instructions for the different operating systems Windows 1 Make sure that the straight through output door is closed 2 Access the printer Properties or Printing Preferences in Windows 2000 and XP See Printer Properties driver for instructions 3 On the Device Settings tab select the option to allow manual two sided printing 4 On the Finishing tab select Print On Both Sides Make sure that Correct Order for Straight Paper Path or Straight Paper Path is not checked Not all printer features are available in all drivers or operating systems See the printer Properties driver online Help for information about availability of features for that driver 5 Print the document Printing on both sides of the paper manual two sided printing 59 6 After side one has printed remove the remaining paper from the input tray and set it aside until after you finish
80. izing print quality for media types 42 ordering supplies and accessories 148 output bin removing jams 113 output bin top manual two sided printing 59 output path straight through 8 overview printer 5 P paper problems and solutions 43 selecting 48 supported sizes 18 using 43 paper handling problems 98 parallel cable connecting 21 parallel port location 5 pickup roller changing 73 cleaning 79 ENWW port parallel location 5 port USB location 5 PostScript errors 97 power receptacle 5 power switch 5 PPDs 17 preprinted forms guidelines for using 46 print cartridge access 10 changing 153 door 5 life expectancy 151 redistributing toner 152 storing 151 using HP cartridges 151 warranty 146 where to return for recycling 139 print cartridge area cleaning 70 removing jams 108 print quality creases 107 curl 106 dropouts 104 EconoMode 41 gray background 104 light or faded print 103 loose toner 105 misformed characters 106 optimizing for media types 42 page skew 106 settings 40 toner scatter outline 107 toner smear 105 toner specks 103 vertical lines 104 vertical repetitive defects 105 wave 106 wrinkles 107 print quality settings 40 print settings changing 13 printer cleaning 70 configurations 3 connections 19 control panel 6 overview 5 repacking 164 software 11 software problems 102 specifications 123 Toolbox 14 Index 169 printer driver installing 11 Macintosh 16 Windows 14 printer
81. ks 37 Manual feed You can use manual feed when printing mixed media for example an envelope then a letter then an envelope and so on Feed an envelope into the single sheet priority input slot Tray 1 and load letterhead into the main input tray Tray 2 To print using manual feed access the printer Properties or Printer Setup in your software application and select Manual Feed Tray 1 from the Source Tray drop down list See Printer Properties driver for instructions After you have enabled the setting feed the single sheet of media and press the Go button each time to print 38 Chapter 4 Printing tasks ENWW Canceling a print job You can cancel a print job from a software application or a print queue To stop the printer immediately remove the remaining paper from the printer After the printer stops use one of the following options e Printer control panel To cancel the print job press and release the CanceL button on the printer control panel e Software application Typically a dialog box appears briefly on your screen allowing you to cancel the print job e Windows print queue If a print job is waiting in a print queue computer memory or print spooler delete the job there Go to the Printer screen in Windows 98 Me 2000 or XP click Start Settings and Printers Double click the HP LaserJet 1160 or the HP LaserJet 1320 icon to open the window select your print job and click Delete e Deskto
82. laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasersateen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet 1160 HP LaserJet 1320 HP LaserJet 1320n HP LaserJet 1320tn HP LaserJet 1320nw kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m lle lasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k yte
83. might need to repeat the cleaning process several times to thoroughly clean the printer Chapter 5 Maintenance ENWW Changing the pickup roller Normal use with good media causes wear The use of poor media might require more frequent replacement of the pickup roller If the printer regularly mispicks no media feeds through you might need to change or clean the pickup roller See Ordering supplies and accessories to order a new pickup roller CAUTION Failure to complete this procedure might damage the printer 1 Unplug the power cord from the printer and allow the printer to cool ENWW Changing the pickup roller 73 3 Remove the main input tray Tray 2 4 Open the front automatic two sided path door HP LaserJet 1320 series printer only 5 Place the printer on the work surface with the front of the printer facing up ENWW Chapter 5 Maintenance 74 6 Pull the white tabs outward and rotate the tabs up III l f WII Lg me i ik AMT T E Aa 7 Slide the right tab to the right and leave the tab in this position throughout the procedure MA Wm q g d ENWW Changing the pickup roller 75 8 Slide the pickup roller assembly to the right and remove the left end cap T V IT IO
84. moist too rough too Try another kind of paper adhesion smooth or embossed between 100 250 Sheffield and 4 6 t moist tent Problems with feeding Faulty paper lot egg COMEN Check the printer and make sure that the appropriate media type has been selected Dropouts jamming or curl Stored improperly Store paper flat in its moistureproof wrapping Increased gray background Might be too heavy Use lighter paper shading Excessive curl Too moist wrong grain Use long grain paper direction or short grain Problems with feeding aonetuction Print using the straight through output path Check the printer and make sure that the appropriate media type has been selected Jamming or damage to printer Cutouts or perforations Do not use paper with cutouts or perforations Problems with feeding with Problems with feeding Ragged edges edges Ragged edges Use good quality paper Use good quality paper quality paper Guidelines for using media 43 Note The printer uses heat and pressure to fuse toner to the paper Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature 200 C 392 F for 0 1 second Do not use letterhead that is printed with low temperature inks such as those used in some types of thermography Do not use raised letterhead Do not use transparencies designed for Inkjet printers or other low temperature printers Use
85. most visible this includes the middle and carefully pull it free from the printer Straight through output path To clear a jam in the straight through output path perform the following steps CAUTION Do not use sharp objects such as tweezers or needlenose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty 1 Open the straight through output door 114 Chapter6 Problemsolving ENWW 2 Rotate the green pressure release levers downward 3 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the printer Note If you cannot grasp the media with your hands perform the procedure in Print cartridge area 4 Close the straight through output door Note The pressure release levers automatically close when you close the straight through output door ENWW Clearing jams 115 Automatic two sided printing duplexing path To clear a jam in the automatic two sided path perform the following steps CAUTION Do not use sharp objects such as tweezers or needlenose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty 1 Open the straight through output door 116 Chapter6 Problemsolving ENWW 3 Remove the main input tray Tray 2 4 Push down on the green lever on the automatic two sided path door on
86. moving a DIMM A LOO Appendix E Service and support Hardware service cccccccccceceeeeeeeeeeceeaeeeceeeee cae caaeeaeaeeeeeegsqeaeaeeaeceeeeesedecaneeeeeeeeeeeeeesnnaaees 162 Extended wartapf ee EENS BENEKE ENEE cerissceceviidieet Advi EERE ENNEN 163 Guidelines for repacking the printer ccccceceeceeeeecee cece eeeeeeeeeeeeceaecaeeeeeeeeeeeeeeeetensenaeeas 164 FIOW TO COMLACE HP TEE 165 Index Vii viii ENWW ENWW Printer basics This chapter provides information on the following topics Quick access to more information Printer configurations Walk around Printer control panel Media paths Print cartridge access Printer software Software for Windows Software for Macintosh computers Printer media specifications Quick access to more information The following sections provide resources for additional information about the hp LaserJet 1160 and hp LaserJet 1320 series printers WWW links for drivers software and support If you need to contact HP for service or support use one of the following links hp LaserJet 1160 printer e Inthe United States see http www hp com support lj1160 e In other countries regions see htip www hp com hp LaserJet 1320 series printer e Inthe United States see http www hp com support j1320 e In other countries regions see htip www hp com User guide links e Walk around location of printer components e Changing
87. ne 208 396 6000 ENWW Declaration of Conformity statements 135 Regulatory statements WARNING Laser safety statement The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation Using controls making adjustments or performing procedures other than those specified in this user guide could result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme a la classe B des normes canadiennes de compatibilit lectromagn tiques CEM Korean EMI statement ASA ete se JIA A AIS ASscer Auge te APIO LL TM AR PADAS NMA re D ROA HAPS JEAX HOU 136 Appendix B Regulatory information ENWW Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1160 HP LaserJet 1320 HP LaserJet 1320n HP LaserJet 1320tn HP LaserJet 1320nw
88. nformation tab e Settings tab Using the hp toolbox 31 Information tab The Information tab provides quick links to the following information Device status Device configuration Supplies status Event log Print Info pages Settings tab The Settings tab has links to several pages that allow you to view and change the printer s configuration Note Driver settings can override settings made in the HP Toolbox Device Information View basic information about the printer Paper Handling View and change the settings for the printer s input tray Printing View and change the default printer job settings PCL View and change the PCL font information PostScript This page is available for the HP LaserJet 1320 series printer only View and change the settings for PS errors and timeout Print Quality View and change the print quality settings Print Modes View and change the print modes for various media types System Setup View and change system information UO View and change the I O timeout setting Resets Change all the printer settings back to the factory default settings Network window Note This option is only available for the HP LaserJet 1320n HP LaserJet 1320tn and HP LaserJet 1320nw printers When you click the Network link on the Advanced Printer Settings page a new window opens Use this section to configure network settings 32 Chapter 3 Managing the printer ENWW Using the embedded Web server
89. ng always adjust the side media guides before feeding the media When feeding media into the single sheet priority input slot the printer pulls the media partially into the engine and waits for you to press the Go button blinking light You must wait for the printer to stop before feeding another sheet of media You can only feed one sheet of media at a time 250 sheet input tray Tray 2 or optional Tray 3 The input tray holds up to 250 pages of 75 g m 20 Ib paper or fewer pages of heavier media 25 mm 0 9 in or less stack height Load media with the top forward and the side to be printed facing down To prevent jams and skewing always adjust the side and rear media guides When you add new media make sure that you remove all of the media from the input tray and straighten the stack of new media This helps prevent multiple sheets of media from feeding through the printer at one time reducing media jams 50 Chapter A Printing tasks ENWW Printing an envelope Only use envelopes that are recommended for laser printers See Printer media specifications for more information Note You must load envelopes one at a time in the single sheet priority input slot Tray 1 1 To prevent the envelope from curling as it prints open the straight through output door 2 Before loading the envelope open the single sheet priority input slot Tray 1 and adjust the media guides to the width of the envelope ENWW Printing an e
90. ng ENWW ENWW Printer specifications This appendix provides information on the following topics Environmental specifications Acoustic emissions Electrical specifications Physical specifications Printer capacities and ratings Memory specifications Port availability 123 Environmental specifications Operating environment Printer plugged into an AC outlet e Temperature 10 C to 32 5 C 50 F to 90 5 F e Humidity 20 to 80 percent no condensation Storage environment Printer unplugged from an AC outlet e Temperature 0 C to 40 C 32 F to 104 F e Humidity 10 to 80 percent no condensation Note Values are current as of April 1 2004 Values are subject to change without notice See http www hp com support lj1160 or http www hp com support j1320 for current information 124 AppendixA Printer specifications ENWW Acoustic emissions Note Note ENWW Declared per ISO 9296 HP LaserJet 1160 printer Sound power level Sound pressure level bystander position HP LaserJet 1320 printer Sound power level Sound pressure level bystander position HP LaserJet 1320n printer Sound power level Sound pressure level bystander position Printing 20 ppm Lwag 6 2 Bels A and 62 dB A Ready PowerSave essentially inaudible Printing 20 ppm Loam 48 dB A Ready PowerSave essentially inaudible Printing 22 ppm Lwaq 6 2 Bel
91. ns provide instructions for the different operating systems Windows To automatically print on both sides of the paper HP LaserJet 1320 series printer only perform the following steps 1 Make sure that the straight through output door is closed 2 Access the printer Properties or Printing Preferences in Windows 2000 and XP 3 On the Finishing tab select Print On Both Sides 4 Print the document Mac OS 9 1 Doa File Print select Layout and select Print on Both Sides 2 Ifthe Print on Both Sides check box does not appear perform the following steps a On the desktop click Printer queue Automatic two sided printing duplex 57 b On the Menu bar select Printing Change Setup c On the Installable Options Change menu select Duplex Unit d On the To menu select Installed e Click OK Mac OS X 1 Doa File Print select Duplex and select Print on Both Sides 2 Ifthe Print on Both Sides check box does not appear perform the following steps a In Print Center Printer Setup Utility for Mac OS X v10 3 click Printer queue b On the Menu bar select Printers Show Info On the Installable Options menu check Duplex Unit D d Click Apply Changes e Close the menu 58 Chapter 4 Printing tasks ENWW Printing on both sides of the paper manual two sided printing Note Note Note ENWW To print on both sides of the paper manual two sided printing you must run the paper through the pr
92. ntinue working while the computer is processing data to be sent to the printer LaserWriter 8 4 and higher Turn Background Printing on by selecting File Print Desktop and Background Printing Try downloading the fonts contained in the EPS file to the printer before printing Send the file in ASCII format instead of binary encoding Select Options in the Page Setup dialog box to deselect substituted fonts This error occurs when the software for USB printers is not installed When adding a third party USB card you might need Apple s USB Adapter Card Support software The most current version of this software is available from Apple s web site ENWW USB problems continued A USB connected HP LaserJet This problem is caused by Software troubleshooting printer does not appear in the either a software or hardware Chooser component e Check that your Macintosh supports USB e Verify if your Macintosh has Mac OS 8 6 or later Hardware troubleshooting e Check that the printer is turned on Verify that the USB cable is properly connected Check that you are using the appropriate high speed USB cable Ensure that there are not too many USB devices drawing power from the chain Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer Check to see if there are more than two non powered USB hubs ina row on the chain Disconnect all devi
93. nto a power outlet that is known to work e Is the on off switch in the on position e Is the print cartridge properly installed See Changing the print cartridge e s paper properly loaded in the input tray See Loading media into the input trays Step 2 Is the Ready light on Do the control panel lights look like this picture Go to Step 3 Can you print a demo page If the control panel lights do not look like the picture above see Status light patterns If you are unable to resolve the problem Contact HP support Step 3 Can you print a demo page Press the Go button to print a demo page Chapter 6 Problemsolving ENWW Yes If the demo page printed go to Step 4 Is the print quality acceptable If no paper came out see Paper handling problems If you are unable to resolve the problem Contact HP support Step 4 Is the print quality acceptable Yes If the print quality is acceptable go to Step 5 ls the printer communicating with the computer If the print quality is poor see Improving print quality Verify that the print settings are correct for the media you are using See Choosing paper and other media for information on adjusting the settings for various types of media If you are unable to resolve the problem Contact HP support Step 5 Is the printer communicating with the computer Try printing a document from a software application
94. nvelope 51 3 Place the envelope with the side to be printed facing up and the top edge along the left media guide Feed the envelope into the slot The envelope will partially feed into the printer and the printer will pause Note If the envelope has a flap on the short edge feed that edge into the printer first 4 Access the printer Properties or Printing Preferences in Windows 2000 and XP See Printer Properties driver for instructions 5 On the Paper Quality tab or the Paper tab the Paper Type Quality tab for some Mac drivers select Envelope as the media type Note Not all printer features are available in all drivers or operating systems See the printer Properties driver online Help for information about availability of features for that driver 6 Print the document To print using manual feed see Manual feed 52 Chapter 4 Printing tasks ENWW Printing on transparencies or labels CAUTION CAUTION Note Note ENWW Only use transparencies and labels that are recommended for use in laser printers such as HP transparency film and HP LaserJet labels See Printer media specifications for more information Be sure to set the correct media type in the printer settings as instructed below The printer adjusts the fuser temperature according to the media type setting When printing on special media such as transparencies or labels this adjustment prevents the fuser from damaging the media as it passes
95. o paper intended for Inkjet printers 48 Chapter 4 Printing tasks ENWW e Do not use paper that is embossed or coated and is not designed for the temperatures of the printer s image fuser Select media that can tolerate temperatures of 200 C 392 F for 0 1 second HP produces a selection of media that is designed for the HP LaserJet 1160 and HP LaserJet 1320 series printers e Donotuse letterhead paper with low temperature dyes or thermography Preprinted forms or letterhead must use inks that can tolerate temperatures of 200 C 392 F for 0 1 second e Do not use any media that produces hazardous emissions or that melts offsets or discolors when exposed to 200 C 392 F for 0 1 second To order HP LaserJet printing supplies go to http www hp com go ljsupplies in the U S or to http www hp com ghp buyonline html worldwide ENWW Choosing paper and other media 49 Loading media into the input trays CAUTION Note Note The following sections describe how to load media into the different input trays If you try to print on media that is wrinkled folded or damaged in any way a jam might occur See Printer media specifications for more information Single sheet priority input slot Tray 1 The single sheet priority input slot holds one sheet of media up to 163 g m 43 Ib or one envelope transparency or card Load media with the top forward and the side to be printed facing up To prevent jams and skewi
96. of media feeds through the printer at one time e Printer does not pull media from the media input tray e Printer curled the media e Printed media does not exit to the correct path e Print job is extremely slow Paper jam e See Clearing jams for more information e Make sure that you are printing with media that meets specifications See Printer media specifications for more information e Make sure that you are printing with media that is not wrinkled folded or damaged e Make sure that the printer is clean See Cleaning the printer for more information e If you are printing to the straight through output path close and open the door again to make sure that the green release levers are closed e If you are using the automatic two sided printing feature make sure that the media indicator is set to the correct paper size Print is skewed crooked A small amount of skew is normal and might become obvious when using preprinted forms e See Page skew for more information e Adjust the media guides to the width and length of the media that you are using and try reprinting See Media paths or Loading media into the input trays for more information More than one sheet of media feeds through the printer at one time e The media input tray might be too full See Loading media into the input trays for more information e Make sure that the media is not wrinkled folded or damaged e Try paper from a n
97. only transparencies that are specified for use with HP LaserJet printers Labels HP recommends that you print labels from the single sheet priority input slot Tray 1 using the straight through output path See Straight through output path for more information CAUTION Do not feed a sheet of labels through the printer more than once The adhesive degrades and might damage the printer Label construction When selecting labels consider the quality of the following components e Adhesives The adhesive material should be stable at 200 C 392 F the printer s maximum temperature e Arrangement Only use labels with no exposed backing between them Labels can peel off sheets that have spaces between the labels causing serious jams e Curl Prior to printing labels must lie flat with no more than 13 mm 0 5 in of curl in any direction e Condition Do not use labels with wrinkles bubbles or other indications of separation Transparencies Transparencies must be able to withstand 200 C 392 F the printer s maximum temperature CAUTION You can print transparencies from the main input tray Tray 2 However do not load more than 75 transparencies at one time Envelopes HP recommends that you print envelopes from the single sheet priority input slot Tray 1 using the straight through paper path See Straight through output path for more information 44 Chapter 4 Printing tasks ENWW Envelope construction
98. ou might also have other rights that vary from country region to country region state to state or province to province TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you ENWW Hewlett Packard limited warranty statement 143 THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 144 Appendix C Warranty and licensing ENWW Hewlett Packard software license agreement ATTENTION USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with Hewlett Packard License Grant Hewlett Packard grants you a license to use one copy of the Software Use means storing loading
99. p print queue Mac OS For Mac OS 9 double click the printer icon in the Finder to open the printer queue highlight the print job and click Trash For Mac OS X open Print Center or Printer Setup Utility in v10 3 double click the printer name select the print job and click Delete e HP Toolbox Open HP Toolbox browse to the printer s Device Status page and click Cancel Job See Using the hp toolbox for more information e Embedded Web server Open the printer s embedded Web server page and click Cancel Job See Using the embedded Web server for more information If the status lights on the control panel continue to blink after you cancel a print job the computer is still sending the job to the printer Either delete the job from the print queue or wait until the computer finishes sending data The printer will return to the Ready state ENWW Canceling a print job 39 Understanding print quality settings Note Note 40 Print quality settings affect how light or dark the print is on the page and the style that the graphics are printed You can also use the print quality settings to optimize the print quality for a specific media type See Optimizing print quality for media types for more information You can change the settings in the printer Properties to accommodate the types of jobs you are printing The following are the settings e 1200 dpi HP LaserJet 1320 series printer only This setting uses ProRes 1200 to
100. pes of thermography Use preprinted forms and letterhead paper that have been printed by offset lithography or engraving Use forms that have been created with heat resistant inks that will not melt vaporize or release undesirable emissions when heated to 205 C 401 F for 0 1 second Typically oxidation set or oil based inks meet this requirement When the form is preprinted be careful not to change the moisture content of the paper and do not use materials that change the paper s electrical or handling properties Seal the forms in moisture proof wrap to prevent moisture changes during storage Avoid processing preprinted forms that have a finish or coating Avoid using heavily embossed or raised letterhead papers Avoid papers that have heavily textured surfaces Avoid using offset powders or other materials that prevent printed forms from sticking together Guidelines for using media 47 Choosing paper and other media HP LaserJet printers produce excellent print quality documents You can print on a variety of media such as paper including up to 100 recycled fiber content paper envelopes labels transparencies and custom size media The following are the supported media sizes e Minimum 76 by 127 mm 3 by 5 in e Maximum 216 by 356 mm 8 5 by 14 in Properties such as weight grain and moisture content are important factors that affect printer performance and quality To achieve the best possible print quality
101. plementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 3 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s 4 Regulatory information regarding radio module approvals for the HP LaserJet 1320nw Regulatory Model Number BOISB 0402 01 can be found in the wireless user guide for that product Boise Idaho 83714 USA 30 April 2004 For Regulatory Topics ONLY contact Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Stra e 140 B blingen D 71034 Germany FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 USA Pho
102. pm 340 watts average During Ready Standby and PowerSave 4 Watts Instant on fuser technology Off lt 1 watts 4 5 amps at 115 volts 2 6 amps at 230 volts 110 127v 10 50 60 Hz 2 220v 240v 10 50 60 Hz 2 Hz During printing 22 ppm 340 watts average During Ready Standby and PowerSave 6 Watts Instant on fuser technology Off lt 1 watts 4 5 amps at 115 volts 2 6 amps at 230 volts 110 127v 10 50 60 Hz 2 220v 240v 10 50 60 Hz 2 Hz During printing 22 ppm 345 watts average During Ready Standby and PowerSave 6 Watts Instant on fuser technology Off lt 1 watts 4 5 amps at 115 volts 2 6 amps at 230 volts ENWW Note Note Note Note ENWW HP LaserJet 1320nw printer Power requirements 110 110 127v 10 50 60 Hz 2 Power requirements 220 220v 240v 10 50 60 Hz 2 Hz Power consumption During printing 22 ppm 345 watts average During Ready Standby and PowerSave 6 Watts Instant on fuser technology Off lt 1 watts Minimum recommended circuit capacity for 4 5 amps at 115 volts typical product 2 6 amps at 230 volts Values are current as of April 1 2004 Values are subject to change without notice See http www hp com support lj1160 or http www hp com support j1320 for current information The power reported is the highest value measured for monochrome printing usin
103. pos nee pe dade a a A 106 CUNT OR WAVE EE 106 vi Wrinkl6S Or ChEaSOS iristsssiiiechaneaddideeasehcadisaeccs a a a adda daneducudtndaddenessy A a A CNAN 107 Toner scatter Outline cencia A EA 107 SE ue LEET 108 Printcartridge areas 4 iiei teers cians BENEKE eed ceed EE DEENEN 108 PU ECKE 110 OUTPUT DIM TEE 113 Straight through output path 2 0 ee cece eeenee ee eeeeaeeeeeeaaeeeseaaaeeeeeeaaeeeeeaeeeeeenaeeeeeeaes 114 Automatic two sided printing duplexing path 116 Wired network setup problemsolving cccceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeteceeeaacaeeeeeeeeeeeseeeeeseenaeas 120 Appendix A Printer specifications Environmental Specifications ceccececececeecceeeceeeeeeeeeccaecaeeeeeeeeeeseeeeaaaeaeeeeeeseeeeseeeeeseenees 124 Acoustic emissions deiris Eege Seed Ee EE Ee AE 125 Electrical specifications cccccececceeeececececeeceeeeeeeeeeeeeeeseaaaeaeeeeeeeeeeesedseccccnaeaeeeeeeeeeeeeeeeenaeas 126 Physical SPGCIICAU ONS sugue Eege thes deed cleo Fates teees teeta teens ae eta 128 Printer capacities ANd ratings ee cece eeeeee ee eeeee eee eeeee ee eeeeaeeeseeeeeeeseceeeeeeseeeaeeeseaaeeeeenaaees 129 Memory Specifications 20 cid eb ee denier AEAEE 130 Port available 131 Appendix B Regulatory information FCC compliance neseeoeeeseneenseeett tn rtterttrtttns ttet tt tunane EeEAEEANEPSEEEAERENEEEEEEAAAESEEEEEAE ESEE nE EEE nnne EEEn 133 Declaration of Conformity statements esee
104. printer start up you ho effect can request special initialization sequences that reconfigure the printer When one of the sequences is requested such as Cold Reset the lights cycle as in the Initialization Startup state Ready To print a Configuration page press and hold the Go button The printer is ready with no job for 5 seconds activity To print a Demo page press and release the Go button Processing Data To cancel the current job press the Cancer button The printer is processing or receiving data 88 Chapter 6 Problemsolving ENWW Control panel light message continued Light status State of the printer Action Job Cancel Manual Feed or Continuable Error This state can be reached in the following circumstances Manual feed Out of paper for the specified tray General continuable error Memory configuration error Personality Job related error Attention This state can be reached in the following circumstances Paper tray is empty Door open Paper jam Misfeed from tray ENWW Pressing the Go button has no effect Once the cancellation process has been completed the printer returns to the Ready state To recover from the error and print whatever data is possible press the Go button If the recovery is successful the printer goes to the Processing Data state and completes the job If the recovery is unsuccessful
105. r are connected e USB e TCP IP For connecting to your TCP IP printer in OS X v10 1 select hp ip printing For OS X v10 2 and later select Rendezvous Select the printer name from the printer list Click Add hp LaserJet 1320 series printer The following sections describe how to access the Macintosh software for the hp LaserJet 1320 series printer 16 Chapter 1 Printer basics ENWW Accessing the printer driver Mac OS 9 x Double click the hard drive icon on the desktop Open the Applications folder and then open the Utilities folder Launch the Desktop Printer Utility Double click Printer USB In the USB Printer Selection section of the dialog box click Change Select HP LaserJet 1320 printer Click Auto Setup Click Create at the bottom of the Window Click Save o ONO mF WYN SB Accessing the printer driver Mac OS X v10 1 and later 1 Print Center should automatically launch If it does not launch perform the following steps a Double click the hard drive icon on the desktop b Open the Applications folder and then open the Utilities folder c Double click Print Center or Printer Setup Utility depending on the operating system Click Add The Add Printer List dialog box appears Select one of the following options from the top menu depending on how the computer and the printer are connected e USB e TCP IP For connecting to your TCP IP printer in OS X v10 1 select hp ip printing For OS X
106. r memory See Installing a memory DIMM HP LaserJet 1320 series printer only e Narrow media or heavy media will slow printing Use normal media Return to Finding the solution Paper handling problems 99 Printed page is different than what appeared on screen Choose the item that best describes the problem Garbled incorrect or incomplete text Missing graphics or text or blank pages Page format is different than on another printer Graphics quality Garbled incorrect or incomplete text The wrong printer driver might have been selected when the software was installed Make sure that the HP LaserJet 1160 or HP LaserJet 1320 printer driver is selected in the printer Properties If a specific file prints garbled text there might be a problem with that specific file If a specific application prints garbled text there might be a problem with that application Make sure that the appropriate printer driver is selected There might be a problem with your software application Try printing from another software application The parallel cable might be loose or defective Try the following e Disconnect the cable and reconnect it at both ends e Try printing a job that you know works e f possible attach the cable and printer to another computer and try printing a job that you know works e Try using a new IEEE 1284B compliant parallel cable that is 3 m 10 ft or less See Ordering supplies and accesso
107. ressed label that is supplied in the package For more information in the U S call 800 340 2445 or visit the HP LaserJet supplies Web site at http www hp com recycle Non U S recycling returns Non U S customers should call the local HP sales and service office or visit the http www hp com recycle website for more information regarding availability of the HP printing supplies returns and recycle program Paper This printer is suited for the use of recycled papers when the paper meets the guidelines in the HP LaserJet printer family print media guide See Ordering supplies and accessories for ordering information This product is suitable for the use of recycled paper according to DIN 19309 Material restrictions This product does not contain added mercury except lamps containing less than 10 mg 2 2 Ib This product contains lead in solder that may require handling at end of life This product does not contain batteries ENWW Environmental product stewardship program 139 For more information For more information on the following HP environmental programs see hittp www hp com go environment e Product environmental profile sheet for this and many related HP products e HP s commitment to the environment e HP s environmental management system e HP s end of life product return and recycling program e Material safety data sheets 140 Appendix B Regulatory information ENWW Material safety data sheet M
108. ries e Turn off the printer and the computer Remove the parallel cable and inspect both ends of the cable for damage Reconnect the parallel cable making sure that the connections are tight Make sure that the printer is directly connected to the computer Remove any switchboxes tape backup drives security keys or any other devices that are attached between the parallel port on the computer and the printer These devices can sometimes interfere with communication between the computer and the printer Restart the printer and the computer Missing graphics or text or blank pages Make sure that your file does not contain blank pages The sealing tape might still be in the print cartridge Remove the print cartridge and pull the tab on the end of the cartridge until the entire length of the tape is removed Reinstall the print cartridge See Changing the print cartridge for instructions To check the printer print a demo page by pressing the Go button The graphic settings in the printer Properties might not be correct for the type of job that you are printing Try a different graphic setting in the printer Properties See Printer Properties driver for more information Clean the printer particularly the contacts between the print cartridge and the power supply 100 Chapter6 Problemsolving ENWW Page format is different than on another printer If you used an older or different printer driver printer software to create
109. rint cartridge that came with this printer This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to products that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and the print samples or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU
110. rint quality You can access the optimizing feature from the Paper tab in your printer driver from HP Toolbox or from the embedded Web server The HP LaserJet 1160 and HP LaserJet 1320 series printers provide a number of print modes that allow the unit to adapt more specifically to the printer s media environment The following tables provide an overview of the driver print modes Note When using the CARDSTOCK ENVELOPE LABEL and ROUGH modes the printer pauses between pages and the number of pages per minute decreases Driver print modes e Jee SOS TRANSPARENCY 4 mil 0 1 Monochrome Overhead Transparencies OHTs 42 Chapter 4 Printing tasks ENWW Guidelines for using media ENWW The following sections provide guidelines and instructions for printing on transparencies envelopes and other special media Guidelines and specifications are included to help you select media that optimizes print quality and avoid media that may cause jams or damage the printer Paper For best results use conventional 75 g m 20 Ib paper Make sure that the paper is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids and curled or bent edges If you are unsure about what type of paper you are loading Such as bond or recycled check the label on the package of paper Some paper causes print quality problems jamming or damage to the printer Paper usage Poor print quality or toner Too
111. rinting 4 On the Finishing tab the Paper Type Quality tab for some Mac drivers select the option to Print On Both Sides Ensure that Straight Paper Path is not checked 5 Set the number of pages per sheet to 2 Select the appropriate binding option and click OK Print the document 6 If you are printing on card stock or heavy media see Manual two sided printing using the straight through output door for instructions For all other media types see Manual two sided printing using the top output bin for instructions 7 Fold and staple the pages Note This feature is not available for Mac OS X v10 1 and later on the HP LaserJet 1320 series printer 66 Chapter A Printing tasks ENWW Printing watermarks You can use the watermark option to print text Underneath in the background of an existing document For example you might want to have large gray letters reading Draft or Confidential printed diagonally across the first page or all of the pages of a document 1 From your software application access the printer Properties or Printing Preferences in Windows 2000 and XP See Printer Properties driver for instructions 2 On the Effects tab the Watermark Overlay tab for some Mac drivers select the watermark you want to use Note Not all printer features are available in all drivers or operating systems See the printer Properties driver online Help for information about availability of features for t
112. rivers are included with the printer Available printer drivers HP LaserJet 1160 printer HP LaserJet 1320 series printer e host based e PCL5e hp toolbox You can view the HP toolbox when the printer is directly connected to your computer or when it is connected to a network You must have performed a complete software installation to use the HP toolbox The HP toolbox is a Web application that you can use for the following tasks e Check the printer status e Configure the printer settings e View troubleshooting information e View online documentation See Using the hp toolbox for more information 14 Chapter 1 Printer basics ENWW Note Note ENWW Embedded Web server This feature is only available on the HP LaserJet 1320n HP LaserJet 1320tn and HP LaserJet 1320nw printers The embedded Web server is available for the HP LaserJet 1320 series printer over the Internal HP Jetdirect network connection With the embedded Web server you can gain access to the printer settings and information by typing an IP address or hostname of the printer in a Web browser such as Netscape Navigator or Microsoft Internet Explorer on any computer You can use the embedded Web server to configure the printer view status information and obtain troubleshooting information These settings can also be changed using HP Toolbox The embedded Web server works with the following supported web browsers e Internet Explorer 5
113. s Boise Idaho 83714 USA 30 April 2004 For Regulatory Topics ONLY contact Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Stra e 140 B blingen D 71034 Germany FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 USA Phone 208 396 6000 134 AppendixB Regulatory information ENWW Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name 2 HP LaserJet 1320 HP LaserJet 1320n HP LaserJet 1320tn HP LaserJet 1320nw Regulatory Model BOISB 0402 00 BOISB 0402 01 Including Q5931A Optional 250 Sheet Input Tray Product Options ALL conforms to the following Product Specifications Safety IEC 60950 1999 EN 60950 2000 IEC 60825 1 1993 A1 1997 A2 2001 EN 60825 1 1994 A11 1996 A2 2001 Class 1 Laser LED Product GB4943 2001 EMC CISPR 22 1997 EN 55022 1998 Class B EN 61000 3 2 2000 EN 61000 3 3 1995 A1 EN 55024 1998 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 3 GB9254 1998 GB17625 1 1998 CNS13438 Sup
114. s 3 Double click Add Printer Printer software 11 Note Note Note 12 Chapter 1 Printer basics 4 Select the port that the printer is connected to and click Next 5 Click Have Disk Click Browse 6 On the CD ROM browse to the driver you want to install as follows a Select your language from the directory list and double click b Select drivers from the directory list and double click c Select your operating system from the directory list and double click d Select the driver from the directory list and double click e Click OK to select the INF file f Click HP LaserJet 1160 or HP LaserJet 1320 series printer and click OK to begin the installation 7 Follow the on screen instructions to complete the software installation To install printer software for Windows XP 64 bit and Windows Server 2003 See the operating system documentation for instructions on installing a printer driver To install printer software for all other operating systems Insert the software CD that came with the printer into the computer CD ROM drive Follow the on screen installation instructions If the Welcome screen does not open click Start on the Windows task bar click Run type Z setup where Z is your CD drive letter and click OK Printer Properties driver Printer Properties control the printer You can change the default settings such as media size and type printing multiple pages on a single sheet of me
115. s A and 62 dB A Ready PowerSave essentially inaudible Printing 22 ppm Loam 48 dB A Ready PowerSave essentially inaudible Printing 22 ppm Lwaa 6 2 Bels A and 62 dB A Ready PowerSave essentially inaudible Printing 22 ppm Lpam 48 dB A Ready PowerSave essentially inaudible Values are current as of April 1 2004 Values are subject to change without notice See http www hp com support lj1160 or http www hp com support lj1320 for current information Configuration tested HP LaserJet 1320 base unit standard tray A4 paper and simplex continuous print Acoustic emissions Electrical specifications Power requirements are based on the country region where the printer is sold Do not convert operating voltages Doing so might damage the printer and void the product warranty HP LaserJet 1160 printer Power requirements 110 Power requirements 220 Power consumption Minimum recommended circuit capacity for typical product HP LaserJet 1320 printer Power requirements 110 Power requirements 220 Power consumption Minimum recommended circuit capacity for typical product HP LaserJet 1320n printer Power requirements 110 Power requirements 220 Power consumption Minimum recommended circuit capacity for typical product 126 AppendixA Printer specifications 110 127v 10 50 60 Hz 2 220v 240v 10 50 60 Hz 2 Hz During printing 20 p
116. s page automatically prints when a Configuration page is printed from the control panel Network Configuration page The Network Configuration page is only available on the HP LaserJet 1320n HP LaserJet 1320tn and HP LaserJet 1320nw printers The Network Configuration page provides information about the printer s network configuration including the IP address firmware revision network statistics protocol information and so on The Network Configuration page automatically prints when a Configuration page is printed from the control panel Chapter 3 Managing the printer ENWW Using the hp toolbox Note Note ENWW The HP toolbox is a Web application that you can use for the following tasks e Check the printer status e Configure the printer settings e View troubleshooting information e View online documentation You can view the HP toolbox when the printer is directly connected to your computer or when using a supported network connection You must have performed a complete software installation to use the HP toolbox You do not have to have Internet access to open and use the HP toolbox However if you click a link in the Other Links area you must have Internet access in order to go to the site associated with the link See Other links for more information To install the HP Toolbox you must install the TCP IP protocol and the most recent version of the Java Virtual Machine on the computer You must also install t
117. select Plug In Preferences and click the right facing arrow The right facing arrow changes to a down facing arrow and the hp Manual Duplex amp Booklet feature displays c Select Print Time Filters select hp Manual Duplex amp Booklet and click Save Settings d Select Manual Duplex and select Print on Both Sides 3 Print the document 4 After side one has printed remove the remaining paper from the input tray and set it aside until after you finish the manual two sided print job 5 Gather the printed pages and straighten the stack 6 Place the stack back in the input tray The printed side should be facing up with the bottom edge towards the printer first 7 Press the Go button on the control panel to print side two Manual two sided printing using the straight through output door The following sections provide instructions for the different operating systems ENWW Printing on both sides of the paper manual two sided printing 61 Windows 1 Open the straight through output door 2 Access the printer Properties or Printing Preferences in Windows 2000 and XP See Printer Properties driver for instructions 3 On the Device Settings tab select the option to allow manual two sided printing 4 On the Finishing tab select Print On Both Sides Ensure that Straight Paper Path is checked Note Not all printer features are available in all drivers or operating systems See the printer Properties driver onl
118. sseeeesrnsseeerrnnersnnnnsennneditannastnannnaetnnnnnnannnnannn 134 Regulatory statements 000 eceeeeeeeene ee eee enne ee ee eee ee eee tates eee eaaeeeee segues eeeeaeeeeeeaeeeeeenaeeeeeneaas 136 Laser safety statement 22 cad iene are AT dea eine 136 Canadian DOC regulations 2 2 0 0 eeccceeeeeeeeeeeeenee ee eeneeeee untir ee eaeeeeeeaeeeeeeeeeeeenaeeeenenaeeeesenas 136 Korean EMI Statement Sek cececseeesrctaienecdnedaces SEENEN EENS a gegen nel OO Laser statement for Finland sesseseesnsnnenseenrtrnteesttnrtnrstnsttrnntnnnntsttnnn tannar tnnn tennene nnt 137 Environmental product stewardship program ccceeeeeeeeeeeceeeeeeeeeeeeeceeeaaeceeeeeeeeseteeesenaaees 138 Protecting the environment nescis EE ENEE CNR EES 138 OZONE PrOGUCUON RE 138 Energy COMSUIMPUOM d e leede deed de deenen SE Toner e ele Eu e L RETEEETEEEN 138 Paper USC see EAR eeschte NEESS ERSAT 138 SEET 138 HP LaserJet printing supplies cece eceeeee cece ee eeeeeecae ects ceed secaeaaeeeeeeeeseneceeeeeeeeeeneees 139 HP printing supplies returns and recycling program information n 139 aper eet echte geed cicada caltiae tea a E a E A EEEE 139 Material reStrictlOns ic s scsiveztatadestoasancedcusa evadbaseadadieessanadeaugadincvesnata Eed 139 For more information seesinane inaa aaa aE iiia aeaa 140 Material safety data beet eeEEERREEEEEEERREEENKERREEERERRREEEEEREEREEEEE ERR EEER KENE A ANNAHAR E 141 Appendix C Warranty and licensing
119. t 1160 and HP LaserJet 1320 printer models support parallel connections Connecting the parallel cable 1 Connect the parallel cable to the printer 2 Connect the other end of the parallel cable to the computer ENWW Parallel connections 21 Network connections The HP LaserJet 1320n HP LaserJet 1320tn and HP LaserJet 1320nw printers can connect to networks through the Internal HP Jetdirect network port The HP LaserJet 1320nw printer can also connect to 802 11b g wireless networks External network print servers are available for the HP LaserJet 1160 and HP LaserJet 1320 series printers The following table identifies what is required to add networking to any HP LaserJet 1160 or HP LaserJet 1320 series printer Networking options HP LaserJet 10Base T 10 100Base TX 802 11b g Bluetooth model 1160 HP Jetdirect 170x HP Jetdirect 175x HP Jetdirect HP bt1300 HP Jetdirect ew2400 300x HP Jetdirect 500x HP Jetdirect en3700 HP Jetdirect 170x HP Jetdirect 175x HP Jetdirect HP bt1300 HP Jetdirect ew2400 300x HP Jetdirect 500x HP Jetdirect en3700 1320n Included Included HP Jetdirect HP bt1300 ew2400 HP Jetdirect 380x 802 11b only 1320tn Included Included HP Jetdirect HP bt1300 ew2400 HP Jetdirect 380x 802 11b only 1320nw Included Included Included HP bt1300 To order the print server see 10 100 networking and wireless print servers 22 Chapter 2 Printer connections ENWW Note
120. t slot Tray 1 with the narrow side forward and the side to be printed facing up The media will partially feed into the printer and the printer will pause 4 Select the correct size in the printer settings Software settings can override printer Properties 5 Access the printer Properties or Printing Preferences in Windows 2000 and XP See Printer Properties driver for instructions 6 On the Paper Quality tab or the Paper tab the Paper Type Quality tab for some Mac drivers select the custom size option Specify the dimensions of the custom size media Note Not all printer features are available in all drivers or operating systems See the printer Properties driver online Help for information about availability of features for that driver ENWW Printing on custom size media and card stock 55 7 Print the document To print using manual feed see Manual feed 56 Chapter A Printing tasks ENWW Automatic two sided printing duplex Note ENWW Automatic two sided printing is standard for the HP LaserJet 1320 series printer Automatic two sided printing supports A4 letter and legal paper Depending on the media size you might have to adjust the automatic two sided printing media size selector to the appropriate size Push in the media size selector for letter legal size media Pull out the media size selector for A4 size media The following sectio
121. tatic bag ENWW DIMMs memory or font 159 5 Close the left side panel and the print cartridge door 160 Appendix D HP parts and accessories ENWW ENWW Service and support This appendix provides information on the following topics Hardware service Extended warranty Guidelines for repacking the printer e How to contact HP 161 Hardware service If your hardware fails during the warranty period Hewlett Packard offers the following support options e Hewlett Packard repair services Hewlett Packard will arrange to pick up the unit repair it and return it to you within 5 to 10 days depending on your location e Hewlett Packard authorized service provider You can return the unit to a local authorized service dealer 162 AppendixE Service and support ENWW Extended warranty HP Care Pack provides coverage for the HP product and all HP supplied internal components The hardware maintenance covers a three year period from the date of the HP product purchase The customer may purchase an HP Care Pack up to one year from the date of purchase of the HP product For more information contact the HP Customer Care Service and Support group See Quick access to more information HP Care Pack options might be available after the standard warranty period has expired Go to http www hpexpress services com 10467a and enter the product number to identify the HP Care
122. ter6 Problemsolving ENWW Improving print quality This section provides information about identifying and correcting print defects Light print or faded The toner supply is low See Redistributing toner for more information The media might not meet Hewlett Packard s media specifications for example the media is too moist or too rough See Printer media specifications for more information If the whole page is light the print density adjustment is too light or EconoMode might be turned on Adjust the print density and disable EconoMode in the printer Properties See Saving toner for more information Toner specks The media might not meet Hewlett G AQ BoGc Packard s media specifications for Soke ae eae example the media is too moist or too AaBoGc rough See Printer media specifications for NOBb C more information NRE Ge The printer might need to be cleaned See JOB Cleaning the printer or Cleaning the printer AG BOG c media path for instructions ENWW Improving print quality 103 Dropouts n A single sheet of media might be defective AQABOCc Try reprinting the job AQ RoCc The media s moisture content is uneven or the media has moist spots on its surface AcBECC Try printing with new media See Printer Ac BLCC media specifications for more information AO BoCc The media lot is bad The manufacturing l processes can cause some areas to reject toner Tr
123. the document or the printer Properties settings in the software are different the page format might change when you try to print using your new printer driver or settings To help eliminate this problem try the following e Create documents and print them using the same printer driver printer software and printer Properties settings regardless of which HP LaserJet printer you use to print them e Change the resolution paper size font settings and other settings See Printer Properties driver for more information Graphics quality The graphics settings might be unsuitable for your print job Check the graphic settings such as resolution in the printer Properties and adjust them as necessary See Printer Properties driver for more information Note Some resolution may be lost when converting from one graphics format to another Return to Finding the solution ENWW Printed page is different than what appeared on screen 101 Printer software problems Printer software problems Problem A printer driver for the HP LaserJet 1160 or HP LaserJet 1320 printer is not visible in the Printer folder Reinstall the printer software In the Windows task bar click Start select Programs select HP LaserJet 1160 or HP LaserJet 1320 and click Uninstall Turn the printer off Install the printer software from the CD ROM Turn the printer back on Note Close any applications that are running To close an application th
124. the length and width of the media that you are using Straight through output path The straight through output path is useful when you are printing envelopes transparencies heavy media or any media that tends to curl when printed Printed media exits in reverse order when the straight through output door is open Note Printed media does not stack when you use the straight through output path The media drops to the surface below unless you remove each sheet as it exits the printer 8 Chapter 1 Printer basics ENWW ENWW Output bin The output bin is located on the top of the printer Printed media is collected here in the correct sequence when the straight through output door is closed The media support provides improved stacking for large print jobs Use the output bin when printing normal and large collated documents Media paths 9 Print cartridge access The print cartridge door is located on the front of the printer You must open the print cartridge door to access the print cartridge clear jams and clean the printer To open the print cartridge door grasp the center and pull the print cartridge door toward you 10 Chapter 1 Printer basics ENWW Printer software Note ENWW The following sections describe the software that is provided with the HP LaserJet 1160 and HP LaserJet 1320 series printers Supported operating systems For easy printer setup and access
125. the media that is most visible this includes the middle and carefully pull it free from the printer ENWW Clearing jams 109 5 Replace the print cartridge and close the print cartridge door Input trays To clear a jam in the input trays perform the following steps CAUTION Do not use sharp objects such as tweezers or needlenose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty 1 Open the straight through output door 110 Chapter6 Problemsolving ENWW 2 Rotate the green pressure release levers downward 4 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the printer ENWW Clearing jams 111 5 Close the single sheet priority input slot Tray 1 door 7 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the printer 112 Chapter6 Problemsolving ENWW 8 If no media is visible open the print cartridge door remove the print cartridge and rotate the upper media guide Carefully pull the media up and out of the printer Output bin CAUTION Do not use sharp objects such as tweezers or needlenose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty ENWW Clearing jams 113 With both hands grasp the side of the media that is
126. the print cartridge e Problemsolving e Ordering supplies and accessories Where to look for more information e CD user guide Detailed information on using and troubleshooting the printer Available on the CD ROM that came with the printer e Online Help Information on printer options that are available from within printer drivers To view a Help file access the online Help through the printer driver e HTML online user guide Detailed information on using and troubleshooting the printer Available at http www hp com support j1160 or http www hp com support lj1320 Once connected select Manuals 2 Chapter 1 Printer basics ENWW Printer configurations ENWW Below are the standard configurations for the HP LaserJet 1160 and HP LaserJet 1320 series printers hp LaserJet 1160 printer 20 ppm Letter 19 ppm A4 First page out as low as 8 5 seconds 1200 dpi effective output quality 600 x 600 dpi with Resolution Enhancement technology REt with FastRes 1200 250 sheet enclosed input tray Tray 2 Single sheet priority input slot Tray 1 EconoMode saves toner Print watermarks booklets multiple pages per sheet N up and first page on different media than rest of the document 16 MB RAM 2 500 page print cartridge Host based and PCL 5e printer automatically determines and switches to the appropriate language Compatible with USB 2 0 specifications IEEE 1284B parallel port Windows 98 Me NT
127. the printer at one time eee 98 Printer does not pull media from the media input tray c ccececeeeeeeeeeeeeeeeteeeeeeeeaeees 99 Printer curled the media 99 Printed media does not exit to the correct path 99 Print job is extremely low 99 Printed page is different than what appeared ON screen eececceceeeeeeeeeeeceeeeeeeeeteeteenenaaees 100 Garbled incorrect or incomplete text cccccccccccceceseeseceseseseeeeeeeeeseseseseeeeeeeseseeeeeess 100 Missing graphics or text or blank PAGES ec cececeeeeeeeeeenne eee eeeaeeeeeeetaeeeeeeeenaeeeeeseaaes 100 Page format is different than on another printer 00 ce ceseeeeeeeeeeeeeeeeeeeeesaeeeeeneeeeeeaaes 101 Graphics QUAIILY EAR Printer software problems sssssessssessnsnrnnnstesttttntnnstesttnnnnnstaestntnnnnn nante enn tanan nenen nnan nn nennen 102 impr ving Reie UE 103 Light print Or TAG WEE 103 TONET SPSCKS ci iceasiadicaisannccdannaduunshsaneedavasadaaaassdandecseanahudeanadsenassneudtardt adendsagaddasnsaandeaseadans 103 Dropouts iiss secs dens taina aai sae aai aa eE a piaannasandaadveriadens anaddedeaeuadendsenass 104 Vve 104 Gray ere te LEE 104 Tonet smear asirese deaaishandedesuga EENS EEN 105 LOOSE TOMER sepiii niia aadi ai aai ii iaa 105 Vertical repetitive defects 2 0 2 ccc cecececeeeccececeeeeeeeeeceecaeceeeeeeeeeeesecaaaaaeceeeeeeeeseesessncsaaeeeeeees 105 Misformed Ben lee 106 Page SK OW eege Pandas E by anes
128. ting 54 license software 145 life expectancy print cartridge 151 light Ready 5 lights Attention 5 Go 5 status light patterns 87 Toner 5 Wireless 5 loading media 250 sheet input tray Tray 2 or Tray 3 50 single sheet priority input slot Tray 1 50 M Macintosh common problems 93 PPDs 17 printing errors 94 software 16 troubleshooting 93 main input tray location 5 main input tray Tray 2 loading 50 media path 7 manual feed printing 38 manual two sided printing 59 Material Safety Data Sheet MSDS 141 media clearing jams 108 guidelines for use 43 loading 50 optimizing print quality for media types 42 printing custom size media 55 printing manually 38 recommended 48 selecting 48 supported sizes 18 types that may damage the printer 48 types to avoid 48 ENWW media guides main input tray Tray 2 7 single sheet priority input slot Tray 1 7 media path cleaning 72 media paths main input tray Tray 2 7 output bin 9 overview 7 single sheet priority input slot Tray 1 7 straight through output path 8 media support 5 memory adding 155 missing graphics 100 missing text 100 multiple pages printing on a single sheet of paper 65 N N up printing 65 network connections 22 Network Configuration page 28 network port Internal HP Jetdirect location 5 Network window HP toolbox 32 Networking tab embedded Web server 34 O on off switch 5 online help printer Properties 13 operating systems supported 11 optim
129. tions 2 Insert the software installation CD into the computer s CD ROM drive The Welcome screen displays Network connections 23 3 Click Next and follow the instructions that the Installer provides to check and prepare the system and install drivers plug ins and software This might take several minutes Print a Network Configuration page When the printer is in the Ready state press and hold the Go button for 5 seconds The Network Configuration page automatically prints with the printer Configuration page Note To reset the networking card when the printer is turned off press and hold the Reset button located on the back of the printer While holding down the Reset button turn on the printer and continue to hold the Reset button until the printer is in the Ready state 24 Chapter 2 Printer connections ENWW Wireless connections The HP LaserJet 1320nw printer includes the IEEE 802 11b g standard for wireless networking The HP LaserJet 1160 and HP LaserJet 1320 series printer models also support the IEEE 802 11b g standard for wireless networking and Bluetooth wireless connectivity options through optional external accessories For a complete list of available Internal HP Jetdirect wireless print servers and HP bt1300 Wireless Printer Adapters Bluetooth see 10 100 networking and wireless print servers For more information about wireless printing see Wireless printing ENWW Wireless connections 25
130. to distribute the toner evenly inside the cartridge 6 Insert the print cartridge in the printer making sure that the print cartridge is in position Close the print cartridge door CAUTION If toner gets on your clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric 154 AppendixD HP parts and accessories ENWW DIMMs memory or font The following sections provide instructions for installing testing and removing DIMMs Installing a memory DIMM HP LaserJet 1320 series printer only If you add memory RAM only to the HP LaserJet 1320 series printer you can print more complex print jobs To install a DIMM follow the instructions below CAUTION Handling a DIMM memory without wearing a grounded antistatic device might damage the DIMM Touch any metal part of the printer or other grounded metal before touching the DIMM 1 Turn off the power switch and unplug all of the cables connected to the printer ENWW DIMMs memory or font 155 3 Locate the DIMM slot The cam latches located at the top and bottom should rotate outward j fl a OO Po a PE Se LA gt Je Ze S 8 as ets ESP e E d y 4 Remove the DIMM from the antistatic bag it came in grasping the DIMM on the top edge j A ee 5 Position the DIMM on the right side of the circuit boar
131. tt v n laserdiodin s teilyominaisuuksista Aallonpituus 785 800 nm Teho 5 mW Luokan 3B laser ENWW Regulatory statements 137 Environmental product stewardship program Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize the impact on our environment Ozone production This product generates no appreciable ozone gas O3 Energy consumption Energy usage drops significantly while in PowerSave mode which saves money without affecting the high performance of this product This product qualifies for Energy Star which is a voluntary program to encourage the development of energy efficient office products lOnerg fy Energy Star is a U S registered service mark of the U S EPA As an Energy Star partner Hewlett Packard Company has determined that this product meets Energy Star guidelines for energy efficiency For more information see http www energystar gov Toner consumption EconoMode uses significantly less toner which might extend the life of the print cartridge Paper use This product s automatic manual two sided printing duplexing and N up printing multiple pages printed on one page features can reduce paper usage and the resulting demands on natural resources Plastics Plastic parts over 25 grams 0 9 oz are marked according to international standards
132. twork connection is active perform the following steps e Check the network light on the network RJ 45 connector on the back of the printer e If one of the lights is on solid the printer is connected to the network e If both network lights are off check the cable connections from the printer to the gateway switch or hub to ensure that the connections are secure e Ifthe connections are secure turn off the power to the printer for at least 10 seconds and then turn on the power to the printer 120 Chapter6 Problemsolving ENWW 4 To print a network configuration page press the network Reset button located on the back of the printer e On the Network Configuration page check to see if a non zero IP address is assigned to the printer e Ifthe Network Configuration page does not have a valid non zero IP address reset the Internal HP Jetdirect print server to the factory defaults To cold reset the Internal HP Jetdirect print server turn off the printer While pressing the Reset button on the back of the printer turn on the printer Continue to press the Reset button until the printer is in the Ready state from 5 to 30 seconds e Two minutes after the printer reaches the Ready state print another Network Configuration page and check to see if a valid IP address is assigned to the printer e Ifthe IP address is still zeros Contact HP support ENWW Wired network setup problemsolving 121 122 Chapter6 Problemsolvi
133. y a different type or brand of media The print cartridge might be defective See Changing the print cartridge for more information Note If these steps do not correct the problem contact an HP authorized dealer or service representative Vertical lines The photosensitive drum inside the print cartridge has probably been scratched Install a new HP print cartridge See Changing the print cartridge for instructions Gray background Make sure that the single sheet priority input AaBbCc slot Tray 1 is in place Decrease the print density setting through AaBbCc HP Toolbox or the embedded Web server AaABbCc This decreases the amount of background shading See Using the hp toolbox AaBoCc S SEH Change the media to a lighter basis weight AaBbCc See Printer media specifications for more information Check the printer s environment Very dry low humidity conditions can increase the amount of background shading Install a new HP print cartridge See Changing the print cartridge for instructions 104 Chapter6 Problemsolving ENWW ENWW Toner smear AaBbCc AaBbCc AaBkCc AaBkCc AaBboCc Loose toner AQBe c XaBbCce AaQBboCc AQBbCc AaBboCc Vertical repetitive defects AaBoC AQBbCc_ AaBbC AaBbCc _ AaBbce If toner smears appear on the leading edge of the media the media guides might be dirty Wipe th
134. y improve print quality by redistributing the toner which means that you might be able to finish the current print job before replacing the print cartridge 1 Open the print cartridge door and remove the print cartridge from the printer CAUTION To prevent damage do not expose the print cartridge to light Cover it with a sheet of paper 2 To redistribute the toner gently rock the print cartridge from front to back CAUTION If toner gets on your clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric 3 Reinsert the print cartridge into the printer and close the print cartridge door If the print is still light install a new print cartridge See Changing the print cartridge for instructions 152 AppendixD HP parts and accessories ENWW Changing the print cartridge 1 Open the print cartridge door and remove the old print cartridge See the recycling information inside the print cartridge box CAUTION To prevent damage do not expose the print cartridge to light Cover it with a piece of paper 2 Remove the new print cartridge from the packaging 3 Bend the tab on the left side of the cartridge to break it loose 4 Pull the tab until all the tape is removed from the cartridge Put the tab in the print cartridge box to return for recycling ENWW Using HP print cartridges 153 5 Gently rock the toner cartridge from front to back

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