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HP 1100A User's Manual

1. Using the Copier Control Accessing the Copier Control Canceling copy jobs 7 Managing the toner cartridge HP toner HP policy on non HP toner cartridges Toner cartridge storage Toner cartridge life Recycling toner cartridges Saving isian tsia are i aa eee Redistributing toner Changing the toner cartridge 8 Troubleshooting the printer Finding the solution lille Pages did not print llle Pages printed Printer light 5 Error messages on Paper handling problems Printed page is different than what appeared on screen Improving print Image defect Correcting print defects Cleaning the Cleaning the toner cartridge Cleaning the printer paper path Clearing printer paper
2. Removing a jammed page Paper jam removing torn pieces of paper Changing the pickup roller Cleaning the pickup Resetting the iv Contents 9 Troubleshooting the Copier Scanner Finding the 5 0 92 Scanning 92 Copying 92 The scanner did 93 No preview appeared on screen 95 Scanned image is 96 Part of the image did not scan or is missing text 97 The text cannot be 98 The scan takes too long 99 Error messages appear on the 100 No copy came out or the scanner did nothing 101 Copies are blank missing images or faded 102 Improving scan copy quality 103 Preventative steps 103 Image defect 104 Correcting scan copy defects 105 Calibrating the 107 Accessing the Calibration 107
3. 2 Create professional documents 2 Printer 3 Printer control 4 Printer paper input trays 5 Printer paper guides 5 Printer paper output paths 6 Printer COON esse e xpo od ark ew et a 7 Choosing paper and other media 8 Loading paper into the 9 Specific types 9 Turning the power off 10 Voltage conversions 10 Accessing printer properties driver and 11 Printer properties driver 11 Printer online help 0 0 nnen 12 Printing a self test 13 2 Getting to know the Copier Scanner Scanner features and benefits 16 us athe weds RC ede ed TEAN 16 GOD deutet iere deed 16 Getting to know the software 17 Document Assistant Windows 9x amp NT 4 0 18 LaserJet Document Desktop Windows 3 1x 9 NT 4 0 19 Quick Copy settings 20 Co
4. 134 Environmental Product Stewardship Program 135 Protecting the Environment 135 Material safety data 137 Regulatory statements 138 Declaration of Conformity 138 Laser safety 139 Canadian DOC 139 Korean EMI statement 139 Laser statement for Finland 140 Appendix B Scanner specifications SPeCCIICALONS sarane ree E cad ere eae dae ATTE 142 FCC compliance iina at e 145 Environmental product stewardship 146 Protecting the Environment 146 Regulatory statements 147 Declaration of Conformity 147 Laser safety 5 148 Canadian DOC 148 Korean EMI statement 148 Laser statement for Finland 149 Appendix C Paper specifications Printer paper 5 lt 152 Supported paper sizes 152 Guidelines for using paper 153 LI T CC 154 Transparencies oossoo oka knn eee 154
5. Symptom Problem with Paper Solution Poor print quality or toner Too moist too rough too Try another kind of paper adhesion smooth or embossed faulty between 100 250 Sheffield Problems with feeding paper lot 4 6 moisture content Dropouts jamming curl Stored improperly Store paper flat in its moisture proof wrapping Increased gray background Too heavy Use lighter paper shading Excessive curl Too moist wrong grain Use long grain paper Problems with feeding direction or short grain Print using the straight construction through ouput path Jamming damage to printer Cutouts or perforations Do not use paper with cutouts or perforations Problems with feeding Ragged edges Use good quality paper Note EN Do not use letterhead paper that is printed with low temperature inks such as those used in some types of thermography Do not use raised letterhead The printer uses heat and pressure to fuse toner to the paper Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature 392 F or 200 for 0 1 second Guidelines for using paper 153 Labels Label construction When selecting labels consider the quality of each component e Adhesives The adhesive material should be stable at 392 F 200 the printers maximum temperature Arrangement Only use labels with no exposed backing between them Labels can peel off shee
6. 1 Change the image if necessary crop scale add annotations and etc 2 Click on the image and drag it to the e mail icon or click File Send to and then E Mail Your e mail software application will launch with the scanned image automatically attached as a file If the e mail icon is not present or is not active either you do not have an e mail software application installed on your PC or the application was not recognized by the scanner software during installation See the online help to create a link to your e mail software application Accessing the online help Scanning to e mail 49 Editing scanned text OCR Use the Edit feature to edit text You can edit faxes letters meeting notes newspaper clippings and many other documents When editing scanned text an Optical Character Recognition OCR application will read the text and enable you to import it into a word processing program where you can make your edits You can change the properties for this feature within the LaserJet Toolbox See LaserJet Toolbox Using the OCR feature 1 Load the original with the narrow side down and the side to be scanned facing toward the front of the scanner If possible load so that the text is positioned horizontally and upside down otherwise you will need to rotate the image Adjust the paper guides Press the Scan button on the scanner Windows 9x amp NT 4 0 The Document Assistant will launch automatically aft
7. to 40 32 F to 104 F o Humidity 10 80 no condensation Acoustics Noise level During Quick Copying 6 5 Bels sound power level ISO 9296 HP LaserJet 1100A tested at 7 ppm Sound pressure level bystander position 53 dB Sound pressure level operator position 61 dB During printing 6 1 Bels sound power level per ISO 9296 HP LaserJet 1100A tested at 7 ppm Sound pressure level bystander position 46 dB Sound pressure level operator position 55 dB During standby and sleep mode silent Electrical specifications Power requirements 100 120v 10 50 60 Hz 2 127v 60Hz NOM o 220v 10 50 60 Hz 2 Hz o 220 240v 10 50 Hz 2 Hz Power consumption o During Ouick Copying 185 watts average During printing 170 watts average o During standby and power save 7 watts Minimum recommended circuit 4 5A O 115v 2 3A 230v capacity 142 Appendix B Scanner specifications EN HP LaserJet 1100A Printer Copier Scanner specifications continued Physical specifications Dimensions o Width 367 mm 14 5 in o Depth 402 mm 15 8 in Height 378 mm 14 9 in Weight including scanner 8 7 kg 19 2 Ib module and toner cartridge installed Printer capacities and ratings Print speed 8 pages per minute letter sized paper Paper input bin capacity 125 sheets of regular weight 20 Ib 75 g m paper o
8. Cleaning the scanner 108 Clearing scanner 109 Clearing lt 110 Clearing hard to reach 111 Removing the scanner 112 10 Service and support Availability cese sese e ke ke men m 114 Obtaining hardware 114 Guidelines for repacking the printer 115 Guidelines for repacking the scanner 116 Service information 117 SUPPO uade data a e c s Re DR a en ee 118 Customer Support and product repair assistance U S and 118 European Customer Support Center 119 Online 122 Obtaining software utilities and electronic information 123 HP direct ordering for accessories or supplies 124 HP Support Assistant compact disc 124 HP service 124 HP 124 HP FIRST ansa satua rt etc Re Re e 124 Worldwide sales and service 126 EN EN Appendix A Printer specifications Specifications onn 132 FCC compliance
9. Note aBbCc aBbCc aBbcc aBbcc aBbCc Correcting print defects Light print or fade o supply is low You may be able to temporarily extend the toner cartridge life See Managing the toner cartridge o The paper may meet HP s paper specifications for example the paper is too moist or too rough See Printer paper specifications o Ifthe whole page is light the print density adjustment is too light or EconoMode may be on Adjust the print density and disable EconoMode within the printer properties See Print using EconoMode save toner Toner specks o The paper may not meet HP s paper specifications for example the paper is too moist or too rough See Printer paper specifications o The printer may need to be cleaned See Cleaning the printer or Cleaning the printer paper path Dropouts o A single sheet of paper may be defective Try reprinting the job The moisture content of the paper is uneven or the paper has moist spots on its surface Try printing with new paper See Printer paper specifications The paper lot is bad The manufacturing processes can cause some areas to reject toner Try a different kind or brand of paper o The toner cartridge may be defective See Managing the toner cartridge If these steps do not correct the problem contact an HP authorized dealer or service representative Vertical lines o The photosensitive drum
10. Taiwan Hewlett Packard Taiwan Ltd 8th Floor 337 Fu Hsing North Road Taipei 10483 Phone 886 02 717 0055 FAX 886 02 514 0276 Hardware Repair Center call North 886 02 717 9673 Central 886 04 327 0153 South 886 080 733 733 Extended Warranty Support Contact Phone 886 02 714 8882 Thailand Hewlett Packard Thailand Ltd 23 25 f Vibulthani Tower II 3199 Rama 4 Rd Klongtan Klongtoey Bangkok 10110 Thailand Phone 66 2 661 3900 34 Fax 66 2 661 3935 37 Hardware Repair Center Phone 66 2 661 3900 ext 6001 6002 Customer Information Center Phone 66 2 661 3900 ext 3211 3232 Turkey Hewlett Packard Company Bilgisayar Ve lc m Sistemleri AS 19 Mayis Caddesi Nova Baran Plaza Kat 12 80220 Sisli Istanbul Phone 90 212 224 5925 Fax 90 212 224 5939 United Kingdom Hewlett Packard Ltd Cain Road Bracknell Berkshire RG12 1HN Phone 44 134 436 9222 Fax 44 134 436 3344 United States Hewlett Packard Company 11311 Chinden Blvd Boise ID 83714 USA Phone 208 323 2551 HP FIRST fax 800 333 1917 or 208 334 4809 Authorized repair 800 243 9816 Venezuela Hewlett Packard de Venezuela S A Los Ruices Norte 3A Transversal Edificio Segre Caracas 1071 Phone 58 2 239 4244 Fax 58 2 239 3080 Worldwide sales and service offices 129 130 Chapter 10 Service and support EN EN Printer specifications Thi
11. UA Packann Expanding Possibilities LaserJet HP LaserJet 1100A PrintereCopiereScanner User Guide Copyright Hewlett Packard Company 2002 Rights Reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Publication number C4218 90962 Second Edition January 2002 Hewlett Packard Company 11311 Chinden Boulevard Boise Idaho 83714 U S A Warranty The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with respect to this information HEWLETT PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Hewlett Packard shall not be liable for any direct indirect incidental consequential or other damage alleged in connection with the furnishing or use of this information Trademark Credits Adobe is a trademark of Adobe Systems Incorporated CompuServe is a U S trademark of CompuServe Inc Windows and Windows NT are U S registered trademarks of Microsoft Corporation ENERGY STAR is a U S registered service mark of the U S Environmental Protection Agency EN Contents 1 Getting to know the printer Printer features and benefits 2 Print with excellent 2 Save
12. me OR a x m ck xmas 41 Accessing the multiple pages per sheet feature 41 Printing booklets 42 Canceling a 44 Changing print quality settings 45 Print using EconoMode save 45 5 Scanning tasks Scanning to TAX 48 Using the Fax 48 Scanning to e mail 22i 49 Using the E Mail feature 49 Editing scanned text OCR 50 Using the OCR feature 50 Storing scanned text 52 Using the Store 52 Acquiring an image olossa e 53 Contrast sensitive originals 53 Accessing the contrast 53 Enhancing the scanned image 54 Accessing image enhancement features 54 Adding annotations to scanned images 55 Accessing the annotation features 55 Canceling scan or copy 55 EN EN 6 Copying tasks Copy Making Quick Copies Quick Copy
13. 7 3 kg 16 1 Ib Printer capacities and ratings Print speed Paper input bin capacity 8 pages per minute letter size paper 125 sheets of regular weight 20 Ib 75 g m paper or up to 10 envelopes Paper output bin capacity 125 sheets of regular weight 20 Ib 75 g m paper Minimum paper size 76 x 127 mm 3 x 5 in Maximum paper size Base memory 216 x 356 mm 8 5 x 14 in 4 MB of ROM and 2 MB of RAM Upgrade memory expansion One DIMM slot available for a 4 8 or 16 MB RAM DIMM Print resolution 600 dots per inch dpi Duty cycle EN 7 000 single sided pages per month Specifications 133 FCC compliance Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the fol
14. 851 1 301 7330 AAA m lt lt EN Russia Singapore Taiwan Thailand Turkey 7 95 923 5001 65 272 5300 886 02 717 0055 66 2 661 4011 4 90 212 224 5925 HP Support 121 Online services For 24 hour access to information over your modem we suggest these services World Wide Web URL Printer drivers updated HP printer software plus product and support information may be obtained from the following URLs in the U S http www hp com support lj1100 in Europe http www2 hp com Printer drivers may be obtained from the following sites in Korea http www hp co kr in Taiwan http www hp com tw or the local driver website http www dds com tw America Online America Online Bertelsmann is available in the U S France Germany and U K Printer drivers updated HP printer software and support documentation to help answer your guestions about which HP products are available Use Keyword HP to start your tour or call 1 800 827 6364 preferred customer 1118 to subscribe In Europe call the appropriate number below Austria 0222 58 58 485 France 353 1 704 90 00 Germany 0180 531 31 64 Switzerland 0848 80 10 11 United Kingdom 0800 279 1234 CompuServe Printer drivers updated HP printer software and interactive sharing of technical information with other members is available on CompuServe s HP User s forums GO HP or call 1 800 524 3
15. Click the Start button click Settings and then click Printers Right click the printer icon for which you would like to change properties and then choose Properties Many of the features in Windows NT are also located on the Document Defaults menu Windows 3 1x o Change settings for current software application use From the File menu within the software application click Print Printers and then click Options The steps can vary between software applications this is the most common method o Change defaults for all future print jobs From the Windows control panel double click Printers highlight the printer and then click Setup Accessing printer properties driver and help 11 Printer online help Printer properties online help The printer properties driver online help includes information specific to the functions within the printer properties This online help will guide you when changing default settings for your printer Access the printer properties help system by opening the printer properties and then clicking on the Help button Online help The HP LaserJet 1100 online help includes information for all of the printing copying and scanning software applications See Accessing the online help 12 Chapter 1 Getting to know the printer EN Printing a self test page Among other items a self test page provides all of the printer configuration settings scanner attachment verification a sample of th
16. Copyright 2002 Hewlett Packard Co Manual Part No C4218 90962 C4218 90962
17. 020 547 7755 128 Chapter 10 Service and support New Zealand Hewlett Packard NZ Limited Ports of Auckland Building Princes Wharf Quay Street Box 3860 Auckland Phone 64 9 356 6640 Fax 64 9 356 6620 Hardware Repair Center and Extended Warranty Support Phone 64 9 0800 733547 Customer Information Center Phone 64 9 0800 651651 Norway Hewlett Packard Norge A S Postboks 60 Skeyen Drammensveien 169 N 0212 Oslo Phone 47 2273 5600 Fax 47 2273 5610 Poland Hewlett Packard Polska Al Jerozolimskic 181 02 222 Warszawa Phone 48 22 608 77 00 Fax 48 22 608 76 00 Russia AO Hewlett Packard Business Complex Building 2 129223 Moskva Prospekt Mira VVC Phone 7 95 928 6885 Fax 7 95 974 7829 Singapore Hewlett Packard Singapore Sales Pte Ltd 450 Alexandra Road Singapore 119960 Phone 65 275 3888 Fax 65 275 6839 Hardware Repair Center and Customer Information Center Phone 65 272 5300 Extended Warranty Support Phone 65 272 5333 EN Spain Hewlett Packard Espa ola S A Carretera de la Corufia km 16 500 E 28230 Las Rozas Madrid Phone 34 1 626 1600 Fax 34 1 626 1830 Sweden Hewlett Packard Sverige AB Skalholtsgatan 9 S 164 97 Kista Phone 46 8 444 2000 Fax 46 8 444 2666 Switzerland Hewlett Packard Schweiz AG In der Luberzen 29 CH 8902 Urdorf Z rich Phone 41 084 880 11 11 Fax 41 1 753 7700
18. 336 EEC the Low Voltage Directive 73 23 EEC The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems This Device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For Compliance Information ONLY contact Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger StraBe 130 D 71034 B blingen FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 138 Appendix A Printer specifications EN WARNING EN Laser safety statement The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Heal
19. 5 Scanning tasks EN Adding annotations to scanned images HP software enables you to modify and create annotations on your scanned images You can do any of the following to your scanned image o Addtext o Add sticky notes o Highlight text or graphics e Rubberstamp the image for example confidential o Draw lines and arrows Note The online help provides instructions on how to use these features See Accessing the online help Accessing the annotation features From the LaserJet Document Desktop click Tools and then click Annotations Note To change the annotations settings click Tools and then click Annotation Properties Canceling scan or copy jobs EN Cancel copy jobs by pressing both buttons on the scanner control panel simultaneously Click cancel in the dialog box on the PC screen Adding annotations to scanned images 55 56 Chapter 5 Scanning tasks EN EN Copying tasks This chapter provides information on the following topics Copy overview Making Quick Copies Using the Copier Control Panel Canceling copy jobs 57 Copy overview There are two methods you can use to make copies e Making Quick Copies o Using the Copier Control Panel Each method is intended to be used for different purposes Making Quick Copies Note Quick Copies enable you to quickly make a single copy of a document up to 20 pages and your PC does not have to be turned on You can change the default Qu
20. DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Hewlett Packard limited warranty statement 169 Limited warranty for toner cartridge life Note The warranty below applies to the toner cartridge that came with this printer HP toner cartridges are warranted to be free from defects in materials and workmanship until the HP toner is depleted The warranty covers any defects or malfunctions in a new Hewlett Packard toner cartridge How long does the coverage last The coverage lasts until the HP toner is depleted at which time the warranty expires How do know when the HP toner is running out The HP toner is depleted when faded or light type appears on the printed page What will HP do HP will at HP s option either replace products which prove to be defective or refund the purchase price If possible please attach a printout sample illustrating what the defective cartridg
21. Information Center Phone 36 1 343 0310 India Hewlett Packard India Ltd Paharpur Business Centre 21 Nehru Place New Delhi 110 019 Phone 91 11 647 2311 Fax 91 11 646 1117 Hardware Repair Center and Extended Warranty Support Phone 91 11 642 5073 91 11 682 6042 Italy Hewlett Packard Italiana SpA Via Giuseppe di Vittorio 9 Cernusco Sul Naviglio 20063 Milano Phone 39 2 921 21 Fax 39 2 921 04473 Worldwide sales and service offices 127 Korea Hewlett Packard Korea 25 12 Yoido dong Youngdeungpo ku Seoul 150 010 Phone 82 2 769 0114 Fax 82 2 784 7084 Hardware Repair Center Phone 82 2 3270 0700 82 2 707 2174 DeskJet 82 2 3270 0710 Hardware Extended Warranty Support Phone 82 2 3770 0365 Bench 82 2 769 0500 Onsite Latin American Headquarters 5200 Blue Lagoon Drive Suite 950 Miami FL 33126 USA Phone 1 305 267 4220 M xico Hewlett Packard de M xico S A de C V Prolongaci n Reforma No 700 Lomas de Santa Fe 01210 M xico D F Phone 01 800 22147 Outside Mexico City Phone 01 800 90529 Middle East Africa ISB HP Response Center Hewlett Packard S A Rue de Veyrot 39 PO Box 364 CH 1217 Meyrin Geneva Switzerland Phone 41 22 780 4111 Netherlands Hewlett Packard Nederland BV Startbaan 16 NL 1187 XR Amstelveen Postbox 667 NL 1180 AR Amstelveen Phone 31 020 606 87 51 Fax 31
22. Removing the scanner 91 Finding the solution Use this section to find the solution to common scanner problems Scanning problems The scanner did nothing No preview appeared on screen Scanned image is of poor quality Part of the image did not scan or is missing text The text cannot be edited The scan takes too long Error messages appear on the screen Copying problems o came out or the scanner did nothing o Copies are blank missing images or faded 92 Chapter 9 Troubleshooting the Copier Scanner EN CAUTION EN The scanner did nothing Is the scanner correctly connected and latched to the printer The scanner must be connected and the attachment lever latched See the Quick Reference Guide for attachment instructions See Removing the scanner for instructions on removing the scanner To prevent damage unplug the printer before checking the scanner connection Have you printed a self test page to verify the scanner is recognized by the printer Verify the scanner is installed by printing a self test page See Printing a self test page On the lower left hand corner of the self test page the text will read Scanner Installed Yes If the text reads No instead reboot your PC If that does not work reinstall the HP LaserJet 1100 software See the Quick Reference Guide included with the HP LaserJet 1100A PrintereCopieresScanner for software installation instructions Is the wrong pri
23. See Cleaning the scanner Do graphics appear different from the original The graphics settings may not be suitable for the type of scan job you are performing Try changing the graphics settings Access these settings through the printer properties driver See Printer properties driver 96 Chapter 9 Troubleshooting the Copier Scanner EN CAUTION EN Part of the image did not scan or is missing text Was the original loaded correctly Verify you loaded the original correctly See Loading Copier Scanner originals Does the original have a colored background Colored backgrounds can cause images in the foreground to blend too much Try adjusting the settings before scanning or enhancing the image after it has been scanned See Contrast sensitive originals Also see Scanner resolution and gray scale Is the original longer than 762 mm 30 in The maximum scannable length is 762 mm 30 in If the page exceeds the maximum length the scanner will stop Do not try to pull the original out of the scanner or you may damage the scanner or your original See Clearing scanner jams Is the original too small The minimum size supported in the Copier Scanner for the HP 1100 is 50 8 by 90 mm 2 by 3 5 in The original may be jammed See Clearing scanner jams Are you using the Document Assistant Your default property settings for the Document Assistant may be set to automatically perform a specific task other t
24. You Print with excellent quality Print at 600 dots per inch dpi with Resolution Enhancement technology REt Save money Use EconoMode to save toner Print on both sides of the paper to save paper manual duplexing Print multiple pages on a single sheet of paper to save paper N up printing Create professional documents Protect your documents by using Watermarks such as confidential Print Booklets This feature enables you to easily print the pages required to create cards or books Once printed all you have to do is fold and staple the pages Print the first page on different paper media than the following pages 2 Chapter 1 Getting to know the printer EN Printer components Printer control panel Paper supports Paper input tray Single sheet paper input tray priority feed Paper guides Paper output lever Straight through output path Printer door 9 Paper output bin ON 1 Power switch 220 240 volt printers 2 Power receptacle 3 Memory door 4 Parallel port EN Printer components 3 Note Printer control panel The printer control panel is comprised of two lights and one lighted button These lights produce patterns that identify the status of your printer Go button and light Ready light Attention light o Go bution and light Press and release to print a self test page or when in manual feed mode or press and hold fo
25. and the style in which you would like graphics printed You can change the settings in printer properties to accommodate the types of jobs you are printing The possible settings are as follows e Best Quality o Faster Printing o LaserJet Compatibility e Custom o EconoMode Save Toner These settings can be accessed on the Finishing tab under Print Quality settings in the printer properties To change the print guality settings for all future print jobs access the properties through the Start menu in your system tray To change the print quality settings only for the current software application use access the properties through the Print Setup menu in the application from which you are printing See Printer properties driver Print using EconoMode save toner Note EN An excellent way to extend the life of your toner cartridge is by using EconoMode EconoMode uses substantially less toner than normal printing The printed image is much lighter but is adequate for printing drafts or proofs To enable EconoMode access the printer Properties On the Finishing tab under Print Quality click EconoMode To enable EconoMode for all future jobs see Printer properties driver Changing print quality settings 45 46 Chapter 4 Printing tasks EN Scanning tasks This chapter provides information on the following topics Scanning to fax Scanning to e mail Editing scanned text OCR Storing scanned text or
26. do not have access to the internet try calling the U S HP FIRST Fax Information Retrieval Support Technology at 1 800 231 9300 Use Index number 7 for a listing of the Toner Cartridge Drum Material Chemical Safety Data Sheets Non US customers should refer to the front of this manual for appropriate phone numbers and information EN Material safety data sheet 137 Regulatory statements Declaration of Conformity according to ISO IEC Guide 22 and EN45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet 1100 Model Number C4224A Product Options ALL conforms to the following Product Specifications Safety IEC 950 1991 1 2 4 EN 60950 1992 A1 A2 A3 A4 IEC 825 1 1993 EN 60825 1 1994 Class 1 Laser LED EMC CISPR 22 1993 A1 EN 55022 1994 Class B1 EN 50082 1 1992 IEC 801 2 1991 prEN 55024 2 1992 4 kV CD 8 kV AD IEC 801 3 1984 prEN 55024 3 1991 3 V m IEC 801 4 1988 prEN 55024 4 1992 0 5 kV Signal Lines 1 0 kV Power Lines IEC 1000 3 2 1995 EN61000 3 2 1995 IEC 1000 3 3 1994 EN61000 3 3 1995 FCC Title 47 CFR Part 15 Class B2 ICES 003 Issue 2 VCCI 21 AS NZS 3548 1992 CISPR 22 1993 Class B1 Supplementary Information The product herewith complies with the requirements of the following Directives and carries the CE marking accordingly the EMC directive 89
27. etc use the straight through output path 1 Adjust the paper output lever to the down position 2 Access the printer properties See Printer properties driver On the Finishing tab click Manual Duplex special and then click OK Print the document 3 After side one has been printed remove the remaining paper from the paper input tray and set it aside until after you finish your manual duplexing job 4 Gather up the printed pages from side one flip the stack and then straighten the stack before placing it back in the paper input tray Once reloaded page one should be oriented upside down and located closest to the front of the printer The printed side should be facing toward the back of the printer Click OK on screen and then wait for the pages to print EN Printing on both sides of the paper manual duplexing 39 Printing watermarks The watermark option allows you to print text underneath in the background of an existing document For example you may want to have large gray letters reading draft or confidential printed diagonally across the first page or all pages of a document 9 nono Accessing the watermark feature 1 From your software application access the printer properties See Printer properties driver 2 OntheFinishing tab you can specify the type of Watermark you would like to have printed on your document 40 Chapter 4 Printing tasks EN Printing
28. gray scale Is the original longer than 762 mm 30 in The maximum scannable length is 762 mm 30 in If the page exceeds the maximum length the scanner will stop Do not try to pull the original out of the scanner because you may damage the scanner or your original See Clearing scanner jams Is the original too small The minimum size supported in the HP 1100 Copier Scanner is 50 8 by 90 mm 2 by 3 5 in The original may be jammed See Clearing scanner jams 102 Chapter 9 Troubleshooting the Copier Scanner EN Improving scan copy quality This section provides information on the following topics o Preventative steps o Image defect examples o Correcting scan copy defects Preventative steps There are a few simple steps you can take to improve scan guality o Loadthe paper or media correctly If the paper is loaded incorrectly it may skew causing unclear images and problems with the OCR application See Loading Copier Scanner originals e Adjust the software settings according to the end use of the image you will receive from scanning or copying See Enhancing the scanned image and Scanner resolution and gray scale o Use quality originals EN Improving scan copy quality 103 Image defect examples AafibC c AabbC c AaFibC c AaFibC c Vertical white Blank pages Too light or dark stripes AaBbCc AaBbCc AaBbCc AaBbCc Unwanted lines Black dots or Unclear text streaks AaBbCc AaB
29. license agreement ATTENTION USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with HP License Grant HP grants you a license to use one copy of the Software Use means storing loading installing executing or displaying the Software You may not modify the Software or disable any licensing or control features of the Software If the Software is licensed for concurrent use you may not allow more than the maximum number of authorized users to Use the Software concurrently Ownership The Software is owned and copyrighted by HP or its third party suppliers Your license confers no title to or ownership in the Software and is not a sale of any rights in the Software HP s third party suppliers may protect their rights in the event of any violation of these License Terms Copies and Adaptations You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software You must reproduce all copyright notices in the original Software on all copies or adaptations You may not copy the Software onto any public network No Disassembly or Decryption You may not disassemble or decompile the Softwar
30. memory door The gold contacts should be pointing down and the cutouts should be on the left side 5 Carefully press the DIMM chip into the slot ensuring it is straight and all the way down The cam latches should rotate inward 6 Lock the cam latches into place by pressing the handles towards each other EN Installing DIMMs memory 161 Test DIMM installation Test the DIMM installation by printing a self test page and checking the available specified on the page See Printing a self test page 162 Appendix D Memory DIMMs EN Removing DIMMs To remove DIMMs follow the instructions below CAUTION Handling a DIMM chip memory without wearing a grounded anti static device can damage the DIMM chip 1 2 EN Unplug the printer Open the printer memory door by gently pulling out and upward on the bottom edge until the door supports itself Unlock the cam latches by pressing them outward Grasp the DIMM chip on the top edge gently pull straight up and then remove the chip from the printer Note Store the DIMM chip in an antistatic bag Removing DIMMs 163 164 Appendix D Memory DIMMs EN EN Warranty and licensing This chapter provides information on the following topics o Hewlett Packard software license agreement o Hewlett Packard limited warranty statement o Limited warranty for toner cartridge life 165 Hewlett Packard software
31. multiple pages on a single sheet of paper N up printing You can select the number of pages you want to print on a single sheet of paper If you choose to print more than one page per sheet the pages will appear decreased in size and will be arranged on the sheet in the order that they would otherwise be printed Specify up to 9 pages per sheet of paper Accessing the multiple pages per sheet feature 1 From your software application access the printer properties See Printer properties driver 2 OntheFinishing tab and Document Options you can specify the number of Pages per sheet that you would like to have printed EN Printing multiple pages on a single sheet of paper N up printing 41 Printing booklets You can print booklets on letter legal executive or A4 size paper 1 Load the paper and then adjust the paper output lever to the up position 2 From your software application access the printer properties See Printer properties driver On the Finishing tab click Booklet printing and then click OK Print the document 3 After side one has been printed remove the remaining paper from the paper input tray and set it aside until your booklet job is complete 4 Gather up the pages from side one rotate them clockwise and then straighten the stack of paper Continued on next page 42 Chapter 4 Printing tasks EN E
32. normes canadiennes de compatibilit lectromagn tiques CEM Korean EMI statement AFB AP Ollus BA 0 AAS HII SSOT AAS we AMA mE VES 148 Appendix B Scanner specifications EN Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet XXXX laserkirjoitin on k ytt j n kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1993 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet XXXX kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirj
33. overfilled See Loading paper into the printer o paper output path is changed during rather than before a print job e Media that does not meet HP specifications is used See Printer paper specifications Note Always remove all paper from the paper input tray and straighten the stack when new paper is added This helps prevent multiple sheets of paper from feeding through the printer at one time and reduces paper jams See the sticker which you placed on the printer while setting up the hardware You will be notified of a paper jam by an error in the software and the printer control panel lights See Printer light patterns Typical paper jam locations o Toner cartridge area See Removing a jammed page o Paper input tray areas If the page is still sticking out of the paper input tray pull the page from the paper input tray until it is fully removed If the page cannot be removed in this way see Removing a jammed page e Paper output paths If the page is sticking out of the paper output bin or path pull it until it is fully removed If the page cannot be removed in this way see Removing a jammed page Note Loose toner may remain in the printer after a paper jam This will clear after a few sheets have printed 82 Chapter 8 Troubleshooting the printer EN Removing a jammed page If the scanner is attached to the printer you may need to pull the printer to the edge of the work space s
34. right click on the HP icon and click Close Document Assistant 18 Chapter 2 Getting to know the Copier Scanner EN Note EN LaserJet Document Desktop Windows 3 1x 9x NT 4 0 The LaserJet Document Desktop is a full featured desktop application for your scanning and copying capabilities of HP LaserJet 1100 From the HP 1100 Document Desktop you can perform the following tasks and more e e Scanimages or acquire an image from a TWAIN compliant device o Store and manage scanned images e Send scanned images to fax a fax software application must be installed on your PC e Send scanned images to e mail an e mail software application must be installed on your PC o Send scanned text to a word processing application to edit OCR o Make image enhancements Addannotations You can print electronically to the LaserJet Document Desktop from any software application This feature allows you to use any of the functions within the LaserJet Document Desktop on documents created in your favorite desktop publishing or word processing application saving you the time of first printing and then scanning a hard copy version The online help provides more information about the LaserJet Document Desktop See Accessing the online help Accessing the LaserJet Document Desktop Windows 9x amp NT 4 0 1 Click Start located in the Windows system tray 2 Click Programs 3 Click HP LaserJet 1100 4 Click LaserJet Doc
35. sat for too long in the paper input tray Turn over the stack of paper in the tray Also try rotating the paper 180 in the paper input tray Try printing using the straight through output path See Printer paper output paths Wrinkles or creases Make sure that paper is loaded properly See Loading paper into the printer Check the paper type and quality See Printer paper specifications Try printing using the straight through output path See Printer paper output paths Turn over the stack of paper in the tray or try rotating the paper 180 in the input tray 78 Chapter 8 Troubleshooting the printer EN Cleaning the printer During the printing process paper toner and dust particles can accumulate inside the printer Over time this buildup can cause print quality problems such as toner specks or smearing The printer has two cleaning modes that can correct and prevent these types of problems e Cleaning the toner cartridge area o Cleaning the printer paper path EN Cleaning the printer 79 80 Chapter 8 Troubleshooting the printer Cleaning the toner cartridge area Cleaning the toner cartridge area is not necessary on a regular basis Before cleaning look for excessive toner in the compartment WARNING Before cleaning the printer turn the printer off by unplugging the power cord and then wait for the printer to cool 1 Turn the printer off by unplugging it and then wait for the printer to c
36. to the toner cartridge store the cartridge in its original packing material or store it so that it is not exposed to light Use the original shipping container and packing material if possible Shipping damage as a result of inadequate packing is your responsibility you have already disposed of the printer s packing material contact a local mailing service for information on repacking the printer Include a completed copy of the Service information form See Service information form HP recommends insuring the equipment for shipment Guidelines for repacking the printer 115 Guidelines for repacking the scanner e Remove the scanner from the printer See Removing the scanner o Use the shipping container and packing material in which the replacement unit came if possible Shipping damage as a result of inadequate packing is your responsibility If you have already disposed of the scanner s packing material contact a local mailing service for information on repacking the scanner e Include a completed copy of the Service information form See Service information form e recommends insuring the equipment for shipment 116 Chapter 10 Service and support EN Service information form Service information form Who is returning the equipment Date Person to contact Phone Alternate contact Phone Return shipping address Special shipping instructions What is being sent Model number S
37. 388 and ask for representative 51 to subscribe CompuServe is also available in the U K France Belgium Switzerland Germany and Austria 122 Chapter 10 Service and support EN EN Obtaining software utilities and electronic information Obtain printer drivers U S and Canada Phone 1 805 257 5565 Hewlett Packard 907 Santa Clara CA 91380 9007 U S A Asia Pacific countries regions Contact Fulfill Plus at 65 740 4477 Hong Kong Indonesia Philippines Malaysia or Singapore For Korea call 82 2 3270 0805 or 82 2 3270 0893 Australia New Zealand and India For Australia and New Zealand call 61 2 565 6099 For India call 91 11 682 6035 Europe Call 44 142 986 5511 HP Support 123 HP direct ordering for accessories or supplies Call 1 800 538 8787 U S or 1 800 387 3154 Canada HP Support Assistant compact disc This support tool offers a comprehensive online information system designed to provide technical and product information on HP products To subscribe to this quarterly service in the U S or Canada call 1 800 457 1762 In Hong Kong Indonesia Malaysia or Singapore call Fulfill Plus at 65 740 4477 HP service information To locate HP Authorized Service Providers call 1 800 243 9816 U S 1 800 387 3867 Canada HP SupportPack Call 1 800 835 4747 U S only All other locations contact your authorized dealer HP FIR
38. Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger StraBe 130 D 71034 B blingen FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 EN Regulatory statements 147 WARNING Laser safety statement The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation Using controls making adjustments or performing procedures other than those specified in this user s guide may result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme la classe B des
39. Bogot Colombia Alameda Rio Negro 750 06454 050 Alphaville Barueri SP Phone 55 11 7296 8000 126 Chapter 10 Service and support EN Czech Republic Hewlett Packard s r o Novodvorsk 82 CZ 14200 Praha 4 Phone 42 2 613 07111 Fax 42 2 471 7611 Denmark Hewlett Packard A S Kongevejen 25 DK 3460 Birker d Denmark Phone 45 3929 4099 Fax 45 4281 5810 Far East Region Hewlett Packard Asia Pacific Ltd 17 21 F Shell Tower Times Square 1 Matheson Street Causeway Bay Hong Kong Phone 852 2599 7777 Fax 852 2506 9261 Hardware Repair Center Phone 852 2599 7000 Extended Warranty Support Phone 852 2599 7000 Customer Information Center Phone 852 2599 7066 Finland Hewlett Packard Oy Piispankalliontie 17 FIN 02200 Espoo Phone 358 9 887 21 Fax 358 9 887 2477 France Hewlett Packard France 42 Quai du Point du Jour F 92659 Boulogne Cedex Phone 33 146 10 1700 Fax 33 146 10 1705 Germany Hewlett Packard GmbH Herrenberger Stra e 130 71034 B blingen Phone 49 180 532 6222 49 180 525 8143 Fax 49 180 531 6122 Greece Hewlett Packard Hellas 62 Kifissias Avenue GR 15125 Maroussi Phone 30 1 689 6411 Fax 30 1 689 6508 Hungary Hewlett Packard Magyarorsz g Kft Erzs bet kir lyn tja 1 c H 1146 Budapest Phone 36 1 461 8111 Fax 36 1 461 8222 Hardware Repair Center Phone 36 1 343 0312 Customer
40. Envelopes sioe EE eek 155 Card stock and heavy media 157 Appendix D Memory DIMMs Installing DIMMs 160 Test DIMM 162 Removing DIMMS 163 Appendix E Warranty and licensing Hewlett Packard software license agreement 166 Hewlett Packard limited warranty statement 168 Limited warranty for toner cartridge 170 vi Contents Appendix F Accessories and ordering information Appendix G Scanner resolution and gray scale OVEIVISW ie cess vu e x d e ce CR RR de 178 Resolution and gray scale guidelines 179 RESOLUTION pae TR URL ares A ROS 180 Gray Scale codo des ana exe t one venen d d eA Rn dede 181 Index EN Getting to know the printer This chapter provides information on the following topics Printer features and benefits Printer components Choosing paper and other media Loading paper into the printer Turning the power off Voltage conversions Accessing printer properties driver and help Printing a self test page Note For installation instructions see the LaserJet Quick Reference Guide that came with your printer EN Printer features and benefits Congratulations on the purchase of your new printer
41. If images are showing defects the scanner may need to be calibrated First verify the problem is not printer related If the problem is not printer related clean the scanner See Cleaning the scanner If image defects persist then calibrate the scanner To access the calibration utility see Accessing the Calibration utility 1 Create a page that measures 219 mm by at least 153 mm 8 6 in by at least 6 in Use bright white paper 2 Insertthe page into the paper input tray wide side first and begin the calibration For more information about calibration see the online help Accessing the Calibration utility Windows 9x amp NT 4 0 From the Document Assistant click Tools and then Calibration Windows 3 1x From the Program Manager double click the HP LaserJet 1100 icon and then double click Calibrate Scanner Calibrating the scanner 107 Cleaning the scanner You may need to clean the scanner after scanning or copying items that have ink which smudges or that have excessive amounts of dirt or dust To clean the scanner follow the instructions below 1 Unplug the printer to turn the power off and then wait for the scanner to cool Open the scanner door Dampen a clean cotton cloth with rubbing alcohol pH7 or neutral pH or glass cleaner Gently rub back and forth on the white CIS roller with the damp cloth while slowly turning the CIS roller WARNING Alcohol is flammable Keep the alcoh
42. N 5 Place the pages from side one back in the paper input tray The printed text should be oriented sideways and facing toward the back of the printer Click OK on screen The printer will finish printing 6 Fold and staple the pages Printing booklets 43 Canceling a print job A print job can be canceled from a software application or a print queue e Remove remaining paper from the printer This will stop the printer immediately Use either of the next two options after the printer is stopped o Software application Typically a dialog box will briefly appear on your screen allowing you the option to cancel the print job e Print queue If a print job is waiting in a print queue PC memory or print spooler delete the job there Go to your Printer screen either though the Windows Control Panel Windows 3 1x or through Start Settings Printers in Windows 9x amp NT 4 0 Double click on the HP LaserJet 1100 icon to open the window select your print job and then press Delete If the control panel status lights continue to blink after a print job has been canceled the computer is still sending the job to the printer Either delete the job from the print gueue or wait until the computer has finished sending data The printer will return to the Ready state 44 Chapter 4 Printing tasks EN Changing print quality settings Note Print quality settings affect such things as how light or dark the print on the page is
43. RGY STAR is a U S registered service mark of the U S EPA uit As an ENERGY STAR partner Hewlett Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency Toner consumption EconoMode uses significantly less toner which may extend the life of the toner cartridge Paper use Depending on the type of software program in use you can request for a number of pages of your document to be printed on one page of paper This N up printing practice and the printer s manual duplexing feature which provides two sided printing can reduce paper usage and the resulting demands on natural resources Environmental Product Stewardship Program 135 The design of this HP LaserJet printer facilitates the recycling of Plastics Plastic parts have markings according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the printer s life HP toner cartridges In many countries regions this product s toner cartridge drum can be returned to HP through the HP Planet Partners Toner Cartridge Recycling Program This easy to use program is available in over 20 countries regions Multi lingual program information and instructions are included in every new HP Toner Cartridge box HP Cartridge Recycling Program information Since 1990 the HP LaserJet Toner Cartridge Recycling Program has collected more than 12 million used toner cartridges that other
44. ST HP FIRST fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product Call from any touch tone phone and request up to three documents per call These documents will be sent to the fax of your choice Australia Austria Belgium Dutch Belgium French Canada China Denmark English outside of U K Finland France Germany 124 Chapter 10 Service and support 61 0 3 9272 2627 0660 8128 0800 1 1906 0800 1 7043 1 800 333 1917 86 0 10 6505 5280 800 10453 431 20 681 5792 800 13134 0800 905900 0130 810061 EN Hong Kong Hungary India Indonesia Italy Korea Malaysia Netherlands New Zealand Norway Portugal Philippines Singapore Spain Sweden Switzerland German Switzerland French Taiwan Thailand United Kingdom United States 852 2506 2422 36 1 252 4647 91 0 11 682 6031 62 0 21 352 2044 1678 59020 82 0 02 769 0543 60 0 3 298 2478 0800 0222420 64 0 09 356 6642 800 11319 05 05 313342 65 275 7251 65 275 7251 900 993123 020 79 5743 0800 551527 0800 551526 886 2 719 5589 66 0 2 661 3511 0800 960271 1 800 333 1917 HP Support 125 Worldwide sales and service offices Before calling an HP Sales and Service office be sure to contact the appropriate Customer Support Center number listed in the HP Support section Products should not be returned to the following offices A
45. Support Worldwide sales and service offices 113 Availability HP provides a variety of service and support options around the world Availability of these programs will vary depending upon your location Obtaining hardware service If your hardware should fail during the warranty period HP offers the following support options e HPrepair services HP will arrange to pick up the unit repair it and return it to you within 5 10 days depending on your location e HP authorized service provider You can return the unit to a local authorized service dealer o Express Exchange HP provides a reconditioned permanent replacement printer to you on the next working day for calls received before 2 p m Pacific Standard Time U S and Canada only 114 Chapter 10 Service and support EN Guidelines for repacking the printer CAUTION CAUTION EN If possible include print samples and 5 10 sheets of paper or other media that did not print correctly Remove and retain any DIMMs memory installed in the printer See Removing DIMMs Remove the scanner See Removing the scanner Remove and retain any cables and optional accessories installed in the printer Static electricity can damage DIMMs When handling DIMMs either wear a grounded antistatic wrist strap or frequently touch the surface of the DIMMs antistatic package then touch bare metal on the printer Remove and retain the toner cartridge To prevent damage
46. anaging the toner cartridge This chapter provides information on the following subjects o HP toner cartridges o Redistributing toner o Changing the toner cartridge 61 HP toner cartridges Note CAUTION HP policy on non HP toner cartridges Hewlett Packard Company cannot recommend use of non HP toner cartridges either new refilled or remanufactured Since they are not HP products HP cannot influence their design or control their quality Warranty does not apply to defects resulting from software interfacing parts or supplies not supplied by HP Toner cartridge storage Do not remove the toner cartridge from its package until you are ready to use it The shelf life of a cartridge in an unopened package is approximately 2 5 years The shelf life of a cartridge in an opened package is approximately 6 months To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Toner cartridge life expectancy The life of the toner cartridge depends on the amount of toner that print jobs require When printing text at 5 coverage HP LaserJet 1100 toner cartridge lasts an average of 2 500 pages This assumes the print density is set to 3 and EconoMode is off These are the default settings Recycling toner cartridges To install a new HP toner cartridge see Changing the toner cartridge or follow the instructions included in the toner cartridge box Also see the recycling inform
47. ands Because they are not HP products HP cannot influence or control their quality It is possible for paper to meet all of the guidelines in this manual and still not produce satisfactory results This might be the result of improper handling unacceptable temperature and humidity levels or other variables over which Hewlett Packard has no control Before purchasing a large quantity of paper make sure it meets the requirements specified in this user guide and in the HP LaserJet Printer Family Paper Specification Guide To order the guide see Accessories and ordering information Always test paper before purchasing a large quantity Using paper outside HP specifications may cause problems for the printer requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements Supported paper sizes printer e Maximum supported paper size 216 by 356 mm 8 5 by 14 in o Minimum supported paper size 76 by 127 mm 3 by 5 in 152 Appendix C Paper specifications EN Guidelines for using paper For best results use conventional 20 Ib 75 g m paper Make sure the paper is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids and curled or bent edges If you are unsure what type of paper you are loading such as bond or recycled check the label on the package of paper Some paper causes print quality problems jamming or damage to the printer
48. aper size select the size of your most common original to be copied Contrast Accessing the Quick Copy settings Windows 9x amp NT 4 0 Document Assistant Click Tools and then Quick Copy Settings Program Group Click Start Programs HP LaserJet 1100 and then Quick Copy Settings Windows 3 1x From the Program Manager double click the HP LaserJet 1100 icon and then double click Quick Copy Settings Making Quick Copies 59 Using the Copier Control Panel Note Use the Copier Control Panel when you wish to do any of the following tasks with your original to be copied e Print multiple copies of the same document load up to 20 pages o Deskew o Remove speckles o Specify the type of original the software automatically selects optimum settings for the type of original you specified o Scale the image o Adjust the contrast The online help provides instructions on how to use these features See Accessing the online help Accessing the Copier Control Panel Access the Copier Control Panel from the following locations Windows 9x amp NT 4 0 o Document Assistant Click Copy o Program Group Click Start Programs HP LaserJet 1100 and then Copier Control Panel Windows 3 1x o LaserJet Document Desktop Click Tools and then Copier Utility Canceling copy jobs Cancel copy jobs by pressing both buttons on the scanner control panel simultaneously 60 Chapter 6 Copying tasks EN EN M
49. ar installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures o Reorient or relocate the receiving antenna o Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located o Consult your dealer or an experienced radio TV technician Any changes or modifications to the printer that are not expressly approved by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules FCC compliance 145 Environmental product stewardship Protecting the Environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This HP scanner has been designed with several attributes to minimize impacts on our environment The design of this HP scanner facilitates the recycling of Plastics Plastic parts have markings according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the scanner life 146 Appendix B Scanner specifications EN Regulatory statements Declaration of Conformity according to ISO IEC Guide 22 and EN45014 Manufacturer
50. as Restricted computer software as defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is applicable You have only those rights provided for such Software and any accompanying documentation by the applicable DFARs or FAR clause or the HP standard software agreement for the product involved Hewlett Packard software license agreement 167 Hewlett Packard limited warranty statement DURATION OF WARRANT Y One year from date of purchase 1 HP warrants to you the end user customer that HP hardware accessories and supplies will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or like new 2 HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software media which does not execute its programming instructions due to such defects 3 does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace an
51. ass 1 HUOLTO HP LaserJet 1100 kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m lle lasers teilylle laitteen ollessa toiminnassa Al katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 770 795 nm Teho 5 mW Luokan 3B laser 140 Appendix A Printer specifications EN EN ocanner specifications This chapter provides information on the following topics Specifications FCC compliance Environmental product stewardship Regulatory statements 141 Specifications HP LaserJet 1100A Printer Copier Scanner specifications Environmental specifications Operating environment Storage environment Printer plugged into an AC outlet o Temperature 10 to 32 5 50 F to 90 5 F Humidity 20 80 no condensation Printer unplugged from an AC outlet Temperature 0
52. ation on the toner cartridge box and Cartridge Recycling Program information Saving toner To save toner select the EconoMode option in your printer properties settings EconoMode Save Toner allows the printer to use less toner on each page Selecting this option will extend the life of the toner cartridge and reduce your cost per page but will reduce print quality See Print using EconoMode save toner 62 Chapter 7 Managing the toner cartridge EN Redistributing toner EN When toner is low faded or light areas may appear on a printed page You may be able to temporarily improve print quality by redistributing the toner The following procedure may allow you to finish the current print job before replacing the toner cartridge Note If the scanner is attached it may be necessary to move the printer to the edge of the work space before opening the printer door in order to get the full range of motion 1 Open the printer door and remove the toner cartridge from the printer CAUTION To prevent damage do not expose the toner cartridge to light for more than a few minutes Cover it with a sheet of paper 2 Gently shake the toner cartridge from side to side to redistribute the toner CAUTION If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric 3 Reinsertthe toner cartridge into the printer and close the printer door I
53. bCc AaBbCc AaBbCc AaBbCc Image prints at reduced size 104 Chapter 9 Troubleshooting the Copier Scanner EN AabbC c AaFibC c AafFibC c N occ BbCc akbdc abc akbdc akbdc bdc EN Correcting scan copy defects Vertical white stripes o The scanner may need recalibrated See Calibrating the scanner o The paper may not meet HP s paper specifications for example the paper is too moist or too rough See Printer paper specifications Blank pages o The original may have been loaded backwards Load the original with the narrow side down and the side to be scanned facing toward the front of the scanner See Loading Copier Scanner originals o The paper may not meet HP s paper specifications for example the paper is too moist or too rough See Printer paper specifications Too light or dark Try adjusting the settings Copier Control Panel see Using the Copier Control Panel Quick Copy settings see Quick Copy settings Verify you have the correct resolution and gray scale settings See Scanner resolution and gray scale You may need to change the properties settings for the associated function in the Document Assistant or the HP Document Desktop Learn about these settings in the online help See Accessing the online help See Calibrating the scanner Unwanted lines There may be ink glue correc
54. ber Supple HP LaserJet Printer guide to using paper and other print 5021 8909 mentary Family Paper media with HP LaserJet printers documen Specification Guide tation HP LaserJet 1100A PrintereCopiereScan ner hard copy user guide A printed and bound user guide for C4218 90937 the HP LaserJet 1100A PrintereCopiereScanner use printer and copier scanner Replacement parts Paper pick up roller Used to pick the paper from the paper RF5 2826 input tray and advance it through the 000CN printer Input paper support Used to stabilize the paper once itis RB2 4020 EN for the printer loaded into the paper input tray 000CN Output paper support Used to stabilize paper once it is RB2 4021 for the printer printed 000CN Input paper support Used to stabilze paper once it is RB2 4021 for the scanner loaded into the scanner 000CN 175 176 Appendix F Accessories and ordering information EN Scanner resolution and gray scale This chapter provides information on the following topics o Overview o Resolution and gray scale guidelines o Resolution o Gray scale EN 177 Overview Note If you are printing a scanned image or copying an image and the quality is not as you expected you may have selected a resolution or gray scale setting in the Copier Scanner software that does not match your needs Resolution and gray scale affect scanned and copied images in the following ways o Ima
55. cations Note Always test a sample of paper before purchasing large quantities Your paper supplier should understand the requirements specified in the HP LaserJet Printer Family Paper Specification Guide HP part number 5021 8909 See Printer paper specifications e Maximum supported paper size 216 by 356 mm 8 5 by 14 in e Minimum supported paper size 76 by 127 mm 3 by 5 in 8 Chapter 1 Getting to know the printer EN Loading paper into the printer CAUTION Note EN Paper should be loaded with the top down and the side to be printed facing forward Always adjust the paper guides to prevent jams and skewing Attempting to print on paper that is wrinkled folded or damaged in any way may cause a jam to occur See Printer paper specifications Always remove all paper from the paper input tray and straighten the stack when new paper is added This helps prevent multiple sheets of paper from feeding through the printer at one time and reduces paper jams See the sticker which you placed on the printer while setting up the hardware Specific types o Transparencies Load transparencies with the top down and the side to be printed facing toward the front of the printer See Printing transparencies o Envelopes Load with the narrow stamp side down and the side to be printed facing toward the front of the printer See Printing envelopes o Labels Load with the top down and the side to be printed facing to
56. ched to the printer The scanner must be connected and the attachment lever latched See the Quick Reference Guide for attachment instructions See Removing the scanner for instructions on removing the scanner To prevent damage unplug the printer before checking the scanner connection Is the wrong printer selected Verify that the HP LaserJet 1100 is selected as the current printer when you print You may have to click Setup in the print screen to see which printer is being used Specify HP LaserJet 1100 if necessary Have you printed a self test page to verify the scanner is recognized by the printer Verify the scanner is installed by printing a self test page See Printing a self test page On the lower left hand corner of the self test page the text will read Scanner Installed Yes If the text reads No instead reboot your PC If that does not work reinstall the HP LaserJet 1100 software See the Quick Reference Guide included with the HP LaserJet 1100A PrintereCopieresScanner for software installation instructions Did you send a print job before attempting to copy If a print job was sent before the copy job the copy will be made after the print job is finished Finding the solution 101 CAUTION Copies are blank missing images or faded Are you making a Quick Copy when you should be using the Copier Control Panel The Quick Copy settings may not produce good results for the type of job you are att
57. e image and drag it to the fax icon or click File Send to and then Fax Your PC fax software application will launch and prompt for a sending address Once specified the fax software application will then print electronically the document to the fax port on your PC Note If the fax icon is not present or is not active either you do not have a fax software application installed on your PC or the application was not recognized by the scanner software during installation See the online help to create a link to your fax software application Accessing the online help 48 Chapter 5 Scanning tasks EN Scanning to e mail Note EN Scan to e mail using the Document Assistant or the LaserJet Document Desktop You can change the properties for this feature within the LaserJet Toolbox See LaserJet Toolbox Using the E Mail feature 1 Load the original with the narrow side down and the side to be scanned facing toward the front of the scanner 2 Adjust the paper guides 3 Press the Scan button on the scanner Windows 9x amp NT 4 0 The Document Assistant will launch automatically after the Scan button is pressed 1 Click E Mail in the Document Assistant 2 The original will scan and your PC e mail software application will launch with the scanned image automatically attached as a file Windows 3 1x After the Scan button is pressed the LaserJet Document Desktop will launch automatically and the original will scan
58. e in laser printers such as HP transparency film See Printer paper specifications CAUTION Inspect the transparencies to ensure they are not wrinkled or curled and that they do not have any torn edges 1 Adjust the paper output lever to the down position 2 Load with the top down and the side to be printed rough side facing toward the front of the printer Adjust the paper guides 3 Print and then remove the transparencies from the front of the printer to prevent them from sticking together Place the printed transparencies on a flat surface 30 Chapter 3 Printing media EN Printing envelopes CAUTION EN Only use envelopes recommended for laser printers See Printer paper specifications 1 Adjust the paper output lever to the down position 2 Load with the narrow stamp side down and the side to be printed facing toward the front of the printer Adjust the paper guides to fit the envelope 3 Select the correct envelope size in the software application This setting can be accessed through the printer properties See Printer properties driver 4 Print Printing envelopes 31 Printing labels Only use labels recommended for laser printers such as HP LaserJet labels See Printer paper specifications CAUTION Do not use labels that are separating from the backing sheet wrinkled or damaged any way Do not feed a sheet of labels through the printer twice The adhesive backing is designed for one
59. e is printing What does this warranty not cover The warranty does not cover cartridges which have been refilled are emptied are abused are misused or are tampered with in any way 170 Appendix E Warranty and licensing EN EN How do return the faulty cartridge In the event the cartridge proves to be defective complete the Service Information Form and attach a print sample illustrating the defect Return the form and cartridge to the place of purchase where the cartridge will be replaced How does State Province or Country Law apply This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state province to province or country to country This limited warranty is the sole warranty on the HP toner cartridge and supersedes any other warranty relating to this product IN NO EVENT SHALL HEWLETT PACKARD COMPANY BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL INDIRECT PUNITIVE OR EXEMPLARY DAMAGES OR LOST PROFITS FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Limited warranty for toner cartridge life 171 172 Appendix E Warranty and licensing EN EN Accessories and order
60. e multiple copies Remove speckles Straighten Adjust contrast 16 Chapter 2 Getting to know the Copier Scanner EN Getting to know the software Bring the world to your fingertips by using the full featured software solution included with your HP LaserJet 1100A PrintereCopier Scanner SCAN E Mail Fax Edit text OCR Store and manage CONVENIENT Document Assistant Quick Gopy 4 LASERJET TOOLBOX Document Assistant properties LaserJet Document Desktop Quick Copy settings Online help Online user guide COPY Quick Copies Full featured copies FULL FEATURED LaserJet Document Desktop Copier Control Panel EN Getting to know the software 17 Document Assistant Windows 9x amp NT 4 0 The Document Assistant is quick and convenient and can facilitate many of your routine office tasks Copying Storing or managing scanned text and images Scanning to e mail Scanning to fax Editing scanned text OCR Take full advantage of the Document Assistant Note The Document Assistant is not available for Windows 3 1x operating systems Accessing the Document Assistant Click Start located in the system tray Click Programs Click HP LaserJet 1100 Click Document Assistant a fF o N An HP icon will appear in your system tray Click on the HP icon to display the Document Assistant on your computer screen Note To close the Document Assistant
61. e print quality and provides information for printer page counts as well as scan and copy page counts A self test page can also help you verify the printer is printing correctly To print a self test page press and release the Go button on the printer control panel while the printer is in the Ready state If the printer is in PowerSave mode press and release the Go button once to awaken it and then press and release the Go button a second time EN Printing a self test page 13 14 Chapter 1 Getting to know the printer EN Getting to know the Copier Scanner This chapter provides information on the following topics Scanner features and benefits Getting to know the software Copier Scanner components Supported paper sizes and types media Precautions for copying and scanning Loading Copier Scanner originals Accessing the online help Note For hardware and software installation instructions see the HP LaserJet Quick Reference Guide that came with your scanner EN 15 Scanner features and benefits Scan Use HP software to simplify your office tasks e Faxing o E Mailing o Editing text OCR o Storing documents electronically Copy Make Quick Copies when copying your most frequent type of original Use the Copier Control Panel to customize and make multiple copies e Simple and convenient Quick Copy Load the original and press a single button o Powerful copier software Copier Control Panel Mak
62. e unless HP s prior written consent is obtained In some jurisdictions HP s consent may not be required for limited disassembly or decompilation Upon request you will provide HP with reasonably detailed information regarding any disassembly or decompilation You may not decrypt the Software unless decryption is a necessary part of the operation of the Software 166 Appendix E Warranty and licensing EN EN Transfer Your license will automatically terminate upon any transfer of the Software Upon transfer you must deliver the Software including any copies and related documentation to the transferee The transferee must accept these License Terms as a condition to the transfer Termination HP may terminate your license upon notice for failure to comply with any of these License Terms Upon termination you must immediately destroy the Software together with all copies adaptations and merged portions in any form Export Requirements You may not export or re export the Software or any copy or adaptation in violation of any applicable laws or regulations U S Government Restricted Rights The Software and any accompanying documentation have been developed entirely at private expense They are delivered and licensed as commercial computer software as defined in DFARS 252 227 7013 Oct 1988 DFARS 252 211 7015 May 1991 or DFARS 252 227 7014 Jun 1995 as a commercial item as defined in FAR 2 101 Jun 1987 or
63. eces of paper Sometimes a piece of jammed paper can tear when being removed Use the following procedure to remove any small pieces of paper left in the printer 1 Make sure the toner cartridge is installed and the printer door is closed 2 Turnthe printer off and then back on As the printer restarts the rollers will advance the piece s of paper Note Printers powered by 220 240 volts can be turned off and on with the switch See Turning the power off 3 Open the printer door and remove the toner cartridge Remove the piece s of paper Reinstall the toner cartridge and close the printer door If the paper does not come out repeat steps 1 through 5 EN Clearing printer paper jams 85 Changing the pickup roller If the printer regularly mispicks no paper is fed through or more than one sheet feeds through you may need to change or clean the pickup roller See Accessories and ordering information to order a new pickup roller 1 Unplug the power cord from the printer and then allow the printer to cool 2 Open the door and remove the toner cartridge Locate the pickup roller Rotate the bottom of the pickup roller towards the front of the printer Continued on next page 86 Chapter 8 Troubleshooting the printer EN 5 Gently pull the pickup roller straight out 6 Position the new part within the slot of the old pickup roller 7 Rotate the bottom of the new pickup roller towards
64. ed can be detected If the following suggestions do not provide a solution you may need to use a better quality version of the original o Try to eliminate the patterns by reducing the scanned image size See Enhancing the scanned image e Print the scanned image to see if the quality is better See below o Try recalibrating the scanner See Calibrating the scanner o Verify your resolution and gray scale settings are correct for the type of scan job you are performing See Scanner resolution and gray scale Is the image quality better when printed The image displayed on screen is not always an accurate representation of the quality of the scan e Try adjusting the settings on your PC monitor to display more colors or levels of gray Typically this is adjusted by selecting Display found in the Control Panel See the documentation that came with your PC o Try adjusting the resolution and gray scale settings in the scanner software To learn more about these settings see Scanner resolution and gray scale Is the image skewed crooked The original may have been loaded incorrectly It is important to use the paper guides when loading originals See Loading Copier Scanner originals Does the scanned image have unwanted blots lines vertical white stripes or any other defect See Improving scan copy quality Is the scanner dirty If the scanner is dirty the image produced will not have optimum clarity
65. empting See Copy overview Is the protective tape still on the printer toner cartridge Each new toner cartridge is packaged with protective plastic tape See Changing the toner cartridge to verify the protective tape has been removed Is the toner cartridge low on toner Copies are made using the printer so if the toner cartridge is low on toner the copies will be faded The life of the toner cartridge may be extended See Redistributing toner Is the wrong printer selected Verify the HP LaserJet 1100 is selected as the current printer when you print You may have to click on Setup in the print screen to see which printer is being used Specify HP LaserJet 1100 if necessary If the problem is software related access the online help See Accessing the online help Is the original of poor quality The accuracy of the copy depends on the quality and size of the original If your original is too light the copy may not be able to compensate even if the contrast is adjusted Try adjusting the contrast with the Copier Control Panel See Using the Copier Control Panel Does the original have a colored background Colored backgrounds can cause images in the foreground to blend too much or the background to appear in a different shade Try adjusting the settings before copying or enhancing the image after it has been copied with the Copier Control Panel See Using the Copier Control Panel Also see Scanner resolution and
66. er Scanner black dots or streaks 106 blank pages 105 reduced image 106 too light or dark 105 unclear text 106 unwanted lines 105 vertical white stripes 105 printer dropouts 76 gray background 77 light print or fade 76 loose toner 77 misformed characters 78 page skew 78 toner smear 77 toner specks 76 vertical lines 76 vertical repetitive defects 77 wrinkles or creases 78 Import images 53 Installation printer 1 scanner 15 J Jams printer 82 scanner 109 L Labels printing 32 LaserJet Document Desktop accessing 19 features 19 LaserJet Toolbox 21 accessing 21 features 21 Letterhead printing 33 Light patterns printer 67 Loading Copier Scanner originals 26 M Manual duplexing 37 Manual duplexing card stock 39 Manual feed 36 Media cards printing 34 Copier Scanner supported sizes and types 24 envelopes printing 31 labels printing 32 letterhead printing 33 printer choosing 8 specifications 8 24 151 transparencies printing 30 Memory DIMM available 162 installation 160 removal 163 testing 162 Multiple pages per sheet printing 41 N N up printing 41 OCR Windows 3 1x 51 Windows 9x amp NT 4 0 50 OCR feature 50 Online help printer 12 Online help accessing 27 P Paper choosing 8 151 loading Copier Scanner 26 printer 9 specifications printer 152 157 supported sizes and types Copier Scanner 24 printer 8 Paper handling printer troubleshooting 71 EN Paper jam printer cleari
67. er the Scan button is pressed 1 Click OCR in the Document Assistant 2 The original will scan and your word processing software application will launch automatically with the scanned image optically read and ready to edit 3 Check the spelling in your document 50 Chapter 5 Scanning tasks EN Windows 3 1x After the Scan button is pressed the LaserJet Document Desktop will launch automatically and the original will scan 1 Rotate the image if necessary 2 Click on the image and drag it to the word processing icon or click File Send to and then the name of your word processing application Your word processing software application will launch with the scanned image optically read and ready to edit 3 Check the spelling in your document Note If the word processing icon is not present or is not active either you do not have a word processing software application installed on your PC or the application was not recognized by the scanner software during installation See the online help to create a link to your word processing software application Accessing the online help EN Editing scanned text OCR 51 Storing scanned text or images Your HP software enables you to quickly store scanned images in a directory of your choice saving you time by providing direct access to your file management system Store scanned images using the Document Assistant or the LaserJet Document Desktop You can change the properties for thi
68. erial number Please attach any relevant printouts when returning equipment Do not ship accessories that are not required to complete the repair manuals cleaning supplies etc What needs to be done 1 Describe the conditions of the failure What was the failure What were you doing when the failure occurred What software were you running Can you make the failure reoccur 2 If the failure is intermittent how much time elapses between failures 3 Is the unit connected to any of the following Please provide manufacturer and model numbers Personal Computer Modem Network 4 Additional comments EN Service information form 117 HP Support Thank you for your purchase Along with your product you receive a variety of support services from Hewlett Packard and our support partners that are designed to give you the results you need quickly and professionally Please have the model number serial number date of purchase and description of the problem ready for your HP Support representative The following support information is available o Customer Support and product repair assistance U S and Canada European Customer Support Center Online services Obtaining software utilities and electronic information HP direct ordering for accessories or supplies HP Support Assistant compact disc HP service information HP SupportPack HP FIRST Customer Support and product repair assistance U S a
69. f the print remains light install a new toner cartridge See Changing the toner cartridge Redistributing toner 63 Changing the toner cartridge To change the toner cartridge follow the instructions below Note If the scanner is attached it may be necessary to move the printer to the edge of the work space before opening the printer door in order to get the full range of motion 1 Open the printer door and remove the old toner cartridge See Recycling toner cartridges for recycling information 2 Remove the new toner cartridge from the packaging and then gently shake it from side to side in order to distribute the toner evenly inside the cartridge CAUTION To prevent damage do not expose the toner cartridge to light for more than a few minutes Cover it with a piece of paper 3 Bend the tab on the right side of the cartridge to break it loose CAUTION If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric 4 Pullthe tab until all the tape is removed from the cartridge 5 Insert the toner cartridge in the printer Be certain that the toner is firmly in position and then close the printer door 64 Chapter 7 Managing the toner cartridge EN Troubleshooting the printer This chapter provides information on the following subjects e Finding the solution o Improving print quality o Cleaning the printer o Clearing pri
70. ge collated documents or when copying documents so that the original is separated from the copies Straight through paper output path The straight through paper output path is useful when printing envelopes transparencies heavy media or anything that tends to curl when printed Printed paper will stack in reverse order with the paper output lever down 6 Chapter 1 Getting to know the printer EN Printer door Open the printer door to access the toner cartridge clear jams and clean the printer The printer door is located on the front of the printer Open and close the printer door by firmly grasping the top left and right sides of the printer door and pulling it towards you Note If the scanner is attached it may be necessary to move the printer to the edge of your workstation before opening the printer door in order to get the full range of motion EN Printer components 7 Choosing paper and other media HP LaserJet printers produce excellent print quality documents You can print on a variety of print media such as paper including up to 100 recycled fiber content paper envelopes labels transparencies and custom sized media Properties such as weight grain and moisture content are important factors affecting printer performance and quality To achieve the best possible print quality use only high quality paper designed for laser printers See Printer paper specifications for detailed paper and media specifi
71. ge clarity e Texture of gradations smooth or rough e Scan and copy time e Filesize Resolution is measured in dots per inch dpi while gray scale is measured by the number of grays possible to create a transition from black to white You can adjust the scanner resolution up to 300 dpi Gray scale can be set at 1 black and white or 8 256 levels of gray Listed in the table Resolution and gray scale guidelines are simple tips you can follow to meet your scanning and copying needs Also see Resolution and Gray scale to learn more about these topics Setting the resolution and gray scale high can create large files that take up disk space and slow the scanning or copying process It is important to determine how the scanned image is going to be used 178 Appendix G Scanner resolution and gray scale EN Resolution and gray scale guidelines Resolution and gray scale guidelines Intended use for scan Recommended resolution setting Recommended gray scale setting Fax 150 dpi E Mail 150 dpi 1 if the image does not require smooth gradation 8 if the image requires smooth gradation Edit text 300 dpi Print graphics or text 300 for text and complex graphics 150 for simple graphics and photos 1 for text and line art 8 for shaded or colored graphics and photos Display on screen EN 75 dpi 1 for text 8 for graphics and photos Resolution and gray scale guideline
72. han the one you are attempting For example the Document Assistant can be set to automatically perform a scan to e mail thus your image will not show up on screen but instead will be attached to an e mail message as a file See the online help for instructions on changing the Document Assistant properties See Accessing the online help Finding the solution 97 The text cannot be edited Have you specified either the Document Assistant or the LaserJet Document Desktop to Edit text OCR Text remains as a single image until it is run through the OCR Optical Character Recognition application which will convert the single image into text you can edit See Editing scanned text OCR Is the correct word processing application linked with the OCR application Your OCR application may be linked to a word processing application that does not perform this task See the HP online help for information on linking applications Does the original have text that is tightly spaced The OCR application may have difficulty recognizing text that is tightly spaced For example the text run through the OCR application may have combined characters such as rn appearing as m or letters may be left out Is the original of poor quality The accuracy of the OCR application depends on the quality size and structure of the original and the quality of the scan itself Verify your original is of good quality Does the original have a colored backgr
73. he online user guide this guide o Access the online help The LaserJet Toolbox is not available for Windows 3 1 operating systems However many of the features within the LaserJet Toolbox can be accessed through the HP LaserJet 1100 Program Group Accessing the LaserJet Toolbox Windows 9x amp NT 4 0 You can access the LaserJet Toolbox from the Document Assistant Click Tools Getting to know the software 21 Copier Scanner components Paper guides Scanner door Scanner control panel Paper input tray Paper support Door release button Paper output path Scanner attachment lever Note To remove the scanner from the printer see Removing the scanner Scanner control panel o Copy Press the Copy button to perform Quick Copies your PC does not have to be turned on Scan Press the Scan button to launch the software If configured correctly you can perform the following tasks Scan to fax Scan to e mail Store documents electronically Edit text OCR Make multiple and customized copies Note To cancel a scan or copy job press both buttons simultaneously Copy Scan 22 Chapter 2 Getting to know the Copier Scanner EN CAUTION EN Scanner paper input tray guides and output path The scanner paper input tray is located on the front top side of the scanner The paper guides are located inside the paper input tray and are used to ensure that
74. ick Copy settings if necessary to yield the best looking copies for the type of original you copy most These settings will be applied to every Quick Copy job until you change them For making multiple copies or copies that differ from your most common type of original use the Copier Control Panel See Using the Copier Control Panel See Quick Copy settings or the online help for more information on changing the default Quick Copy settings See Accessing the online help 1 Ensure the printer is loaded with paper 2 Loadthe original document up to 20 pages in the scanner paper input tray with the narrow side down and the side to be copied facing toward the front of the scanner Adjust the paper guides to fit the original See Loading Copier Scanner originals 3 Adjust the paper output lever on the printer to accommodate the copy job Use the paper output bin lever up if you are copying to standard weight media Use the straight through output path lever down if you are copying heavy media 4 Pressthe Copy button on scanner 58 Chapter 6 Copying tasks EN EN Quick Copy settings You can change the default Quick Copy settings Quick Copy settings will remain the same for all future Quick Copy jobs even when the PC is turned off until you change the defaults again the PC must be turned on to change the settings Quick Copy settings include the following Type of originals combination text or photograph P
75. if the above actions do not generate a The printer uses PowerSave response and the power switch if your mode to conserve energy printer is powered with 220 240 volts Ready No action is necessary however if you press The printer is ready to print and release the Go button on the printer eo control panel a self test page will print Processing Wait for the job to print The printer is receiving or processing data e 0 o Buffered data Press and release the Go button on the The printer memory is retaining printer control panel to print the remaining 9 unprinted data data Manual feed Check that you have loaded the correct yoy The printer is in manual feed paper then press and release the Go button 0 O mode on the printer control panel to print Manual feed is controlled by the software If you do not want to be in manual feed mode change the setting from your printer properties See Printer properties driver EN Finding the solution 67 Control panel light messages continued Light status Condition of the printer Action Door open no toner cartridge or paper jam The printer is in an error state Check the following The printer door is closed The toner cartridge is correctly installed in the printer See Changing the toner cartridge o There are no paper jams See Clearing printer paper jams Paper out The printer is out of paper Load paper
76. images Acquiring an image Contrast sensitive originals Enhancing the scanned image Adding annotations to scanned images Canceling scan or copy jobs Note Scanning with the correct resolution and gray scale settings for your job is important in order to obtain good results To learn more about scanner resolution and gray scale see Scanner resolution and gray scale Also see the online help Accessing the online help EN 47 Scanning to fax Scan to fax using the Document Assistant or the LaserJet Document Desktop You can change the properties for this feature within the LaserJet Toolbox See LaserJet Toolbox Using the Fax feature 1 Load the original with the narrow side down and the side to be scanned facing toward the front of the scanner 2 Adjust the paper guides 3 Press the Scan button on the scanner Windows 9x amp NT 4 0 The Document Assistant will launch automatically after the Scan button is pressed 1 Click Fax in the Document Assistant 2 The original will scan and your PC fax software application will launch automatically and prompt for a sending address Once specified the fax software application will then print electronically the document to the fax port on your PC Windows 3 1x After the Scan button is pressed the LaserJet Document Desktop will launch automatically and the original will scan 1 Change the image if necessary crop scale add annotations and etc 2 Click on th
77. ing information You can increase the capabilities of the printer with optional accessories and supplies Use accessories and supplies specifically designed for the HP LaserJet 1100 Printer and the HP LaserJet 1100A PrintereCopiereScanner to ensure optimum performance 173 Ordering information Item Description or Use Order Number Printer Dual in line memory Boosts the ability of the printer to memory module DIMM handle complex print jobs Maximum add on 16 MB Available DIMMs 4 MB C4135A 8 MB C4136A 16 MB C4137A Cables and Parallel cables Method of connectivity from printer to interface PC accessories 2Meter IEEE 1284 cable C2945A o 3 Meter IEEE 1284 cable C2946A Copier Scanner for Attachable scanner exclusively for the C4221A the HP LaserJet HP LaserJet 1100 printer 1100 Printing HP Multi purpose HP brand paper for a variety of HPM1120 supplies paper uses 1 box of 10 reams 500 sheets each To order a sample in the U S call 1 800 471 4701 HP LaserJet paper Premium HP brand paper for use with HPJ1124 HP LaserJet printers 1 box of 10 reams 500 sheets each To order a sample in the U S call 1 800 471 4701 Toner cartridge Replacement toner cartridge for the C4092A HP LaserJet 1100 Toner Replacement HP precision toner C4092A cartridge cartridge 174 Appendix F Accessories and ordering information EN Ordering information continued Item Description or Use Order Num
78. inside the toner cartridge has probably been scratched Install a new HP toner cartridge See Changing the toner cartridge 76 Chapter 8 Troubleshooting the printer EN AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBhkCc AaBhCc AaBbCc AaBrCc AaBbC AaBbCc _ AaBbC AaBbCc AaBbC EN Gray background Decrease the print density setting This will decrease the amount of background shading Access this setting under Printer properties driver Change the paper to a lighter basis weight See Printer paper specifications Check the printer s environment very dry low humidity conditions can increase the amount of background shading Install a new HP toner cartridge See Changing the toner cartridge Toner smear If toner smears appear on the leading edge of the paper the paper guides may be dirty Wipe the paper guides with a dry lint free cloth See Printer components or Cleaning the printer Check the paper type and quality Try installing a new HP toner cartridge See Changing the toner cartridge Loose toner Clean the inside of the printer See Cleaning the printer Check the paper type and quality See Printer paper specifications Try installing a new HP toner cartridge See Changing the toner cartridge Vertical repetitive defects o The toner cartridge may be damaged If a repetitive mark occurs at the sa
79. into the printer See Loading paper into the printer Memory out The printer ran out of memory in the middle of a print job Reset Printer initialization The printer memory is being reset and all previously sent print jobs are being purged Or a printer initialization is taking place All lights blink for 1 2 of a The page being printed may have been too complex for the memory capacity of the printer See Memory DIMMs to add memory o Press and release the Go button to print No action is necessary However you can reset the printer if you press and hold the Go button for 5 seconds Fatal error All lights are on 68 Chapter 8 Troubleshooting the printer o Resetthe printer o Turn the printer off and then back on o Contact HP Support See HP Support EN EN Error messages on screen Error messages on screen Error Message Solution Printer not responding error writing to LPT1 Cannot access port in use by another application Verify the following o Ready light is on Power cord and parallel cable are correctly connected Try the following o Disconnect and reconnect the power cord and parallel cable at both ends Use another IEEE 1284 compliant parallel cable There is a device conflict This can occur if another printer connected to your computer is running status software The status software dominates the parallel port on the computer and wil
80. ity printer setting 45 Booklets printing 42 C Calibration Scanner 107 Cancel copy job 60 print job 44 scan job 55 Cards printing 34 Carrier sheet 24 Cleaning printer 79 81 printer paper path 81 Scanner 108 Compatibility LaserJet 45 Components Copier Scanner 22 23 printer 3 7 Contrast adjust 53 54 contrast sensitive originals 53 Control panel printer 4 scanner 22 Copier Control Panel 20 Copier Scanner components 22 23 software 17 specifications 142 144 Copying cancel copy job 60 contrast sensitive originals 53 precautions 25 receipts 53 Crop image 54 Customer support 121 D Default settings print quality 45 printer properties driver 11 Quick Copy 59 DIMM installation 160 removal 163 Document Assistant accessing 18 features 18 Duplexing 37 Duplexing card stock 39 E EconoMode 45 Edit scanned text OCR 50 Edit text feature Windows 3 1x 51 Edit text feature OCR 50 Windows 9x amp NT 4 0 50 E Mail feature Windows 3 1x 49 Windows 9x amp NT 4 0 49 E Mail scan to 49 Envelopes printing 31 Error messages printer light patterns 67 on screen 69 F Faster printing printer setting 45 Fax feature Windows 3 1x 48 Windows 9x amp NT 4 0 48 Fax scan to 48 G Gray scale 177 181 guidelines 179 Index 183 184 Index H Help online 12 accessing 27 HP FIRST 124 Image add annotations 55 defects Copier Scanner 104 printer 74 enhancements 54 Image defects Copi
81. l camera or scanner other than the Copier Scanner The online help provides more information on how to acquire an image See Accessing the online help Contrast sensitive originals If scanning or copying an original that has a colored background and text that does not stand out very well you may need to adjust the contrast For example if you scan or copy a yellow receipt with light gray print the text may not be legible Increase the contrast darken the text to make the text more legible f Accessing the contrast feature Scanning e Using the Document Assistant Click the More gt gt button e Using the LaserJet Document Desktop Select the Tools tab select Image Enhancement and then Contrast Copying o Quick Copies From the Document Assistant click the Tools button and then click Quick Copy Settings These settings will remain for all Quick Copies until changed e Full featured copies Open the Copier Control Panel EN Acquiring an image 53 Enhancing the scanned image You can make enhancements to scanned images using the LaserJet Document Desktop Rotate and flip Straighten Invert Sharpen Clean Convert to gray scale Adjust contrast Crop Note The online help provides instructions on how to use these features See Accessing the online help Accessing image enhancement features From the LaserJet Document Desktop click Tools and then click Image Enhancement 54 Chapter
82. l not allow the HP LaserJet 1100 to access the port Try the following o Disable all status windows for other printers Verify the port setting is correct for the printer Access the printer properties see Printer properties driver The port settings can be accessed under the properties Details tab in the Printer Properties screen Finding the solution 69 Error messages on screen continued Error Message Solution Illegal operation General This error indicates that a problem occurred in protection fault Spool 32 Windows with your computer system resources error memory or hard disk To clear this error restart your PC To help prevent this error from occurring in the future use some or all of the following recommendations 70 Chapter 8 Troubleshooting the printer Run fewer applications at the same time Close rather than minimize the applications that you are not using at the current time Programs such as screen savers virus checkers status software fax answering software and menu programs use the resources that you might need in order to print Avoid performing memory intensive tasks such as sending a fax or running a video clip while printing Delete all temp file name tmp files from the Temp subdirectories For example the subdirectory CWindows Temp Print at 300 dpi rather than 600 dpi Use an alternate print driver printer software such as software for the HP Lase
83. l port on the back of your PC If you have another parallel port try attaching the parallel cable to the other port Make sure you have an SPP bi directional or ECP compliant parallel port on your computer An SPP parallel port is the minimum an ECP parallel port is strongly recommended For more information on your parallel port please see the documentation that came with your PC The HP LaserJet 1100A Printer Copier Scanner may not share parallel port If you have a sound card external hard drive or network switchbox connected to the same parallel port as the HP LaserJet 1100 the other device may interfere You must disconnect the other device to connect and use the HP LaserJet 1100A or you must use two parallel ports on the PC You may need to add another parallel interface card An ECP parallel interface card is strongly recommended Please see the documentation that came with your PC for information on installing an additional parallel interface card or resolving device conflicts 100 Chapter 9 Troubleshooting the Copier Scanner EN CAUTION EN No copy came out or the scanner did nothing Is paper loaded in the printer paper input tray Load paper in the printer See Loading paper into the printer Is the original loaded correctly Verify the original is loaded correctly narrow side first and top down in the scanner paper input tray See Loading Copier Scanner originals Is the scanner correctly connected and lat
84. lowing measures o Reorient or relocate the receiving antenna o Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located o Consult your dealer or an experienced radio TV technician Any changes or modifications to the printer that are not expressly approved by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules 134 Appendix A Printer specifications EN Environmental Product Stewardship Program EN Protecting the Environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This HP LaserJet printer has been designed with several attributes to minimize impacts on our environment This HP LaserJet printer eliminates Ozone production The printer uses charging rollers in the electrophotographic process and therefore generates no appreciable ozone gas This HP LaserJet printer design reduces Energy consumption Energy usage drops to as little as 6 W while in low power PowerSave mode Not only does this save natural resources but it also saves money without affecting the high performance of this printer This product qualifies for ENERGY STAR ENERGY STAR is a voluntary program established to encourage the development of energy efficient office products ENE
85. mages 54 scan an image 53 scan to e mail 49 scan to fax 48 store scanned images 52 Screen messages printer 69 Service agreements 124 availability 114 hardware 114 information form 117 office locations 126 providers 124 Service and support availability 114 see also Support 113 Index 185 186 Index Settings print quality 45 Voltage conversions printer properties driver 11 printer 10 Quick Copy changing 59 Software Copier Control Panel 20 Document Assistant 18 LaserJet Document Desktop 19 LaserJet Toolbox 21 license agreement 166 printer properties driver 11 Quick Copy settings 20 Specifications Copier Scanner 142 144 printer 132 133 paper 152 157 Store scanned images 52 Windows 3 1x 52 Windows 9 x amp NT 4 0 52 Support 118 America Online 122 availability 114 CompuServe 122 HP FIRST 124 HP Support Assistant CD 124 online services 122 Web 122 Warranty 168 toner cartridge 170 Watermarks 40 T Toner EconoMode save toner 45 redistributing 63 Toner cartridge changing 64 managing 61 recycling 62 save toner EconoMode 62 Transparencies printing 30 Troubleshooting Copier Scanner finding the solution 92 image defects 104 print guality 74 78 printer 65 error messages 69 finding the solutions 66 image defects 74 light patterns 67 paper handling 71 paper jams 82 scan copy quality 103 106 scanner paper jams 109 EN DU HEWLETT PACKARD Expanding Possibilities
86. me spot on the page install a new HP toner cartridge See Changing the toner cartridge Internal parts may have toner on them See Cleaning the printer If the defects occur on the back of the page the problem will likely be corrected after a few more printed pages Improving print quality 77 AoBbLCC AGBP ABbCC ABbCC AoBbCcC AaBbCc AaBbCc AaBoCc AaBoCc AaBbCc AalloCc AaBbCc AaBbCc AaBbCc Misformed characters If characters are improperly formed producing hollow images the paper stock may be too slick Try a different paper See Printer paper specifications If characters are improperly formed producing a wavy effect the laser scanner may need service Verify that characters are improperly formed on a self test page If so contact an HP authorized dealer or service representative See Service and support Page skew Make sure the paper or other media is loaded correctly and that the guides are not too tight or too loose against the paper stack See Loading paper into the printer The paper input bin may be too full See Loading paper into the printer Check the paper type and quality See Printer paper specifications Curl or wave Check the paper type and quality Both high temperature and humidity will cause paper to curl See Printer paper specifications The paper may have
87. n Missing graphics The file may have blank pages Try the following or text o Check the file to make sure that your file does not contain blank pages The graphic settings in the printer properties may not be correct for the type of job you are printing Try a different graphic setting in the printer properties To access the printer properties see Printer properties driver The printer driver may not work for the type of job you are printing Try using a different printer driver software such as the driver for the HP LaserJet Note Using a different driver will remove access to some product features Page format changed If the document was created while using an older or different printer driver printer software or the printer properties settings in the software are different the page format may change when trying to print using your new printer driver or settings To help eliminate this problem try the following o Create documents and print them using the same printer driver printer software and printer property settings regardless of the HP LaserJet printer to which you are printing o Change your printer property settings Try changing resolution paper size font settings and other settings See Printer properties driver Graphics quality The graphics settings may be unsuitable for your print job Check graphic settings in the printer properties and adjust them as necessa
88. nce Belgium Switzerland German Germany Austria Norwegian Norway Danish Denmark Finnish Finland Swedish Sweden 353 1 662 5525 44 171 512 5202 44 171 512 5202 32 2 626 8806 31 20 606 8751 33 01 43 62 3434 32 2 626 8807 41 84 880 1111 49 180 525 8143 43 1 0660 6386 47 2211 6299 45 3929 4099 358 9 0203 47288 46 8 619 2170 HP Support 119 Italian Italy Spanish Spain Portuguese Portugal In country region support numbers 39 2 264 10350 34 90 232 1123 351 1 441 7199 If you require support after your warranty has expired additional product repair services or if your country region is not listed below see Worldwide sales and service offices Argentina Australia Brazil Canada China Chile Czech Republic Greece Hong Kong Hungary India Indonesia Korea Korea outside Seoul call Malaysia Mexico Mexico City Mexico outside Mexico City New Zealand Philippines Poland Portugal 120 Chapter 10 Service and support 787 8080 61 3 272 8000 022 829 6612 1 905 206 4663 86 10 65053888 5959 800 360999 42 2 471 7321 30 1 689 6411 852 800 96 7729 36 1 343 0310 91 11 682 6035 91 11 682 6069 62 21 350 3408 82 2 3270 0700 82 080 999 0700 60 3 295 2566 01 800 22147 01 800 90529 64 9 356 6640 63 2 894 1451 48 22 37 5065
89. nd Canada Call 1 208 323 2551 Monday through Friday from 6 am to 10 pm and Saturday from 9 am to 4 pm Mountain Time free of charge during the warranty period However your standard long distance phone charges still apply Have your system nearby and your serial number ready when calling Post warranty telephone assistance is available to answer your product questions Call 1 900 555 1500 2 50 per minute maximum charge of 25 00 per call U S only or call 1 800 999 1148 25 per call Visa or MasterCard U S and Canada Monday through Friday from 6 am to 10 pm and Saturday from 9 am to 4 pm Mountain Time Charges begin only when you connect with a support technician Prices subject to change 118 Chapter 10 Service and support EN EN European Customer Support Center language and in country options available Open Monday through Friday 8 30 18 00 CET HP provides a free telephone support service during the warranty period By calling a telephone number listed below you will be connected to a responsive team waiting to help you If you require support after your warranty has expired you can receive support for a fee through the same telephone number The fee is charged on a per incident basis When calling HP have the following information ready product name and serial number date of purchase and description of the problem English Ireland U K Dutch International Belgium Netherlands French Fra
90. ng 82 scanner clearing 109 Power printer turn off 10 voltage conversions 10 Precautions copying 25 printer paper jams 82 scanner jams 109 scanning 25 Print quality settings 45 troubleshooting 74 78 Printer components 3 7 control panel 4 default settings 11 driver 11 features and benefits 2 installation 1 light patterns 67 loading paper media 9 online 12 paper input options 5 paper jam 82 paper output options 6 power turn off 10 voltage conversions 10 properties driver 11 specifications 132 133 Printer properties booklet printing 42 manual duplexing 37 multiple pages per sheet 41 print guality settings 45 watermarks 40 Printing booklets 42 cancel print job 44 printing on media cards 34 envelopes 31 labels 32 letterhead 33 transparencies 30 watermarks 40 with EconoMode save toner 45 EN Printing tasks multiple pages per sheet 41 N up printing 41 print booklets 42 print on both sides of paper 37 print on both sides of paper card stock 39 print watermarks 40 Q Quick Copy 20 settings 59 R Resolution 177 180 guidelines 179 S Sales office locations 126 Save toner EconoMode 45 Scan copy quality troubleshooting 103 106 Scanner calibration 107 control panel 22 installation 15 paper input tray 23 paper jam 109 Scanning cancel scan job 55 contrast sensitive originals 53 precautions 25 receipts 53 Scanning tasks add annotations 55 edit text OCR 50 enhancing scanned i
91. ng the solution 71 Printed page is different than what appeared on screen Printed page problems Problem Solution Print job prints The maximum speed of the printer is 8 pages per minute extremely slow which cannot be exceeded This speed is measured using Letter sized paper Letter is a U S standard paper size which is smaller than European A4 Your print job may be very complex Try the following Reduce the complexity of your document reduce the number of multiple graphics and etc Change setting in the printer properties to Faster Printing See Printer properties driver Add printer memory See Installing DIMMs memory Garbled The parallel cable may be loose or defective Try the incorrect or following incomplete text amp Disconnect the parallel cable and reconnect it Try printing a print job that you know works If possible attach the cable and printer to another computer and try printing a print job that you know works Try using a new IEEE 1284 compliant parallel cable See Accessories and ordering information The wrong printer driver may have been selected while installing the software Verify the HP LaserJet 1100 is selected in the printer properties The software application may be malfunctioning Try printing from another software application 72 Chapter 8 Troubleshooting the printer EN EN Printed page problems continued Problem Solutio
92. nter paper jams o Resetting the printer Note See HP s Web site for software and printer driver updates freguently asked guestions and additional troubleshooting information See Online services for your specific Web address EN 65 Finding the solution Use this section to find the solution to common printer problems For copying or scanning problems see Finding the solution in the scanner troubleshooting chapter Pages did not print Light patterns What light pattern is displayed on the printer control panel See Printer light patterns Error messages on screen Is there a message on the screen See Error messages on screen Paper handling Is paper being pulled into the printer incorrectly Are there paper jams See Paper handling problems Pages printed however The print quality was poor See Improving print quality The printed pages do not always appear the same as the screen print preview See Printed page is different than what appeared on screen 66 Chapter 8 Troubleshooting the printer EN Printer light patterns Light status legend Symbol for light off Q Symbol for light E Symbol for light blinking Control panel light messages Light status Condition of the printer Action PowerSave mode Pressing the Go button on the printer control panel or printing will awaken the printer from C o or the printer is off PowerSave mode Check the power cord
93. nter selected Verify the HP LaserJet 1100 is selected as the current printer when you print You may have to click Setup in the print screen to see which printer is being used Specify HP LaserJet 1100 if necessary Did you send a print or copy job before attempting to scan If a print or copy job was sent before attempting to scan the scan will occur after the other job is finished The print job may still be in the queue Check the light status on the printer See Printer light patterns Is the printer parallel cable working and connected correctly The parallel cable may be defective Try the following o Disconnect and then reconnect the parallel cable o Try printing a print job you know prints If possible attach the cable and printer to another PC and print the job that you know prints o Try using a new IEEE 1284 compliant parallel cable See Accessories and ordering information Finding the solution 93 Do you have other devices running on your computer The HP LaserJet 1100A PrintereCopiereScanner may not share a parallel port If you have a sound card external hard drive or network switchbox connected to the same parallel port as the HP LaserJet 11004 the other devices may be interfering You must disconnect the other devices to connect and use the HP LaserJet 1100A or you must use two parallel ports on the computer You may need to add another parallel interface card An ECP parallel interface card is strongl
94. o the door hangs over the edge to enable full door extension 1 Open the printer door If the paper can be removed without removing the toner cartridge do so see step 3 Otherwise continue with step 2 2 Remove the toner cartridge and place it aside covering it with a sheet of paper CAUTION Paper jams in this area may result in loose toner on the page If you get any toner on your clothes wash them in cold water Hot water will permanently set the toner into fabric CAUTION To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Cover it with a sheet of paper Continued on next page Clearing printer paper jams 83 3 With both hands grasp the side of the paper that is most visible this includes the middle and then carefully pull it free from the printer Note If the paper tears see Paper jam removing torn pieces of paper 4 When the jammed paper has been removed replace the toner cartridge and close the printer door Note If you had to move the printer to the edge of the desk to accommodate the scanner check the printer cable and power connections to ensure they are securely fastened You may need to reset the printer after clearing a paper jam See Resetting the printer Note Remove all paper from the paper input tray and straighten the stack when new paper is added 84 Chapter 8 Troubleshooting the printer EN Paper jam removing torn pi
95. ock should have a smoothness rating of 100 250 Sheffield Construction Card stock should lie flat with less than 5 mm 0 2 in of curl e Condition Make sure card stock is not wrinkled nicked or otherwise damaged o Sizes Use only card stock within the following size ranges Minimum 76 by 127 mm 3 by 5 in Maximum 312 by 470 mm 12 28 by 18 5 in Card stock guidelines f cards curl or jam print using the straight through output path o Setmargins at least 2 mm 0 08 inch away from the edges of the paper Guidelines for using paper 157 158 Appendix C Paper specifications EN Memory DIMMs This chapter provides information on the following topics o Installing DIMMs memory o Test DIMM installation o Removing DIMMs EN 159 Installing DIMMs memory Adding memory RAM only to the HP LaserJet 1100 will enable you to print more complex print jobs To install DIMMs follow the instructions below CAUTION Handling a DIMM chip memory without wearing a grounded anti static device can damage the DIMM chip 1 Unplug the printer 2 Open the printer memory door by gently pulling out and upward on the bottom edge until the door supports itself 3 Remove the DIMM chip from the anti static bag in which it came by grasping the chip on the top edge Continued on next page 160 Appendix D Memory DIMMs EN 4 Position the DIMM chip over the slot located inside the printer
96. of the scanner Adjust the paper guides Press the Scan button on the scanner or press the Copy button for a Quick Copy Note Always remove all originals from the input tray and straighten the stack when new originals are added CAUTION Small originals will cause a jam if not loaded correctly Note If editing text OCR the original must be loaded with the text positioned horizontally and upside down See Editing scanned text OCR for more information 26 Chapter 2 Getting to know the Copier Scanner EN Accessing the online help To access the HP LaserJet 1100 Online Help use any of the three methods below o Program Group Windows 9x amp NT 4 0 Click Start Programs HP LaserJet 1100 and then LaserJet 1100 Online Help Windows 3 1x From the Program Manager double click the HP LaserJet 1100 icon and then double click LaserJet 1100 Online Help Note The Document Assistant is not available for Windows 3 1x operating systems Document Assistant Click Tools and then click Help o LaserJet Document Desktop Click Help from the main menu EN Accessing the online help 27 28 Chapter 2 Getting to know the Copier Scanner EN EN Printing media This chapter provides information on the following topics o Printing transparencies Printing envelopes Printing labels Printing letterhead Printing cards 29 Printing transparencies Only use transparencies recommended for us
97. oittimen suojakotelo avataan olet alttiina n kym tt m lle lasers teilylle laitteen ollessa toiminnassa Al katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 770 795 nm Teho 5 mW Luokan 3B laser Regulatory statements 149 150 Appendix B Scanner specifications EN G Paper specifications This chapter provides information on the following topics o Printer paper specifications o Supported paper sizes printer o Guidelines for using paper EN 151 Printer paper specifications CAUTION HP LaserJet printers produce excellent print quality This printer accepts a variety of media such as cut sheet paper including recycled paper envelopes labels transparencies vellum and custom size paper Properties such as weight grain and moisture content are important factors affecting printer performance and output quality The printer can use a variety of paper and other print media in accordance with the guidelines in this manual Paper that does not meet these guidelines may cause the following problems o Poor print quality o Increased paper jams o Premature wear on the printer requiring repair For best results use only HP brand paper and print media Hewlett Packard Company cannot recommend the use of other br
98. ol and cloth away from open flame Allow alcohol to dry completely before plugging in the power cord 4 Spray glass cleaner on another piece of clean cotton cloth and carefully clean the glass on the image sensor WARNING Ensure the scanner is completely dry before plugging in the printer power cord 108 Chapter 9 Troubleshooting the Copier Scanner EN Clearing scanner jams EN Occasionally paper becomes jammed during a scan or copy job Some of the causes include the following e The paper input trays are loaded improperly See Loading Copier Scanner originals o The original is too small or large to be correctly fed through the scanner See Supported paper sizes and types media o The original exceeds the maximum page length See Supported paper sizes and types media e Media that does not meet HP specifications is used See Printer paper specifications An error message will appear on your PC screen when a jam occurs Clearing scanner jams 109 Clearing jams 1 Open the scanner door 2 Locate and grasp the original on the top or bottom side whichever side sticks out further and then pull gently and steadily 3 If necessary roll the white wheel in the opposite direction you are pulling the original For example if you are pulling the original from the bottom roll the wheel up If the jammed original is not visible see Clearing hard to reach jams Note Always remove all original
99. ool 2 Open the printer door and remove the toner cartridge CAUTION To prevent damage do not expose the toner cartridge to light for more than a few minutes Cover it if necessary Also do not touch the black sponge transfer roller inside the printer By doing so you can damage the printer 3 With a dry lint free cloth wipe any residue from the paper path area and the toner cartridge cavity 4 Replace the toner cartridge and close the printer door 5 Plug the power cord back into the printer EN Cleaning the printer paper path san This process uses copier grade paper to remove dust and toner from the paper path Do not use bond or rough paper Use this process if 0 you are experiencing toner specks or dots on printouts This process AaBbCe will produce a page with toner debris which should be discarded AQBECE AcBbCG 1 Ensure the printer is loaded with paper 2 Ensure the printer is in the Ready state 3 Press and hold the GO button for 20 seconds if released before 20 seconds the printer will perform a reset Paper will feed through the printer Note After holding the GO button for 20 seconds each of the three printer lights will blink until the cleaning process is complete EN Cleaning the printer 81 Clearing printer paper jams Occasionally paper becomes jammed during a print job Some of the causes include the following o The paper input trays are loaded improperly or
100. ound Colored backgrounds can cause images in the foreground to blend too much Try adjusting the settings before scanning or enhancing the image after it has been scanned See Contrast sensitive originals Also see Scanner resolution and gray scale 98 Chapter 9 Troubleshooting the Copier Scanner EN EN The scan takes too long Do you have your resolution and gray scale set too high Having the resolution and gray scale set high will cause the scan job to take longer and will result in larger files Scanning or copying with the correct resolution and gray scale settings for your job is important to obtain good results To learn more about resolution and gray scale see Scanner resolution and gray scale Did you send a print or copy job before attempting to scan If a print or copy job was sent before attempting to scan the scan will occur after the other job is finished Is your printer set for bi directional communication See the documentation that came with your PC to change bios settings Finding the solution 99 Error messages appear on the screen Unable to activate TWAIN source If you are acquiring an image from another device such as a digital camera or another scanner make sure the other device is TWAIN compliant Non TWAIN compliant devices do not work with the HP LaserJet 1100A PrintereCopiereScanner software Be sure that you have connected the parallel cable that came in your package to the correct paralle
101. pass through the printer Also do not use continuous feed labels or labels that require moisture to stick 1 Adjust the paper output lever to the down position 2 Load with the top down and the side to be printed facing toward the front of the printer Adjust the paper guides to fit the width of the label sheet 3 Print and then remove the printed label sheets from the front of the printer as they are printed to prevent them from sticking together 32 Chapter 3 Printing media EN Printing letterhead 1 Load with the top down and the side to be printed facing toward the front of the printer Adjust the paper guides to fit the width of the paper 2 Print To print a single page cover letter using letterhead followed by a multi page document load the letterhead in the single sheet paper input tray and load the standard paper in the multi sheet paper input tray By default the printer prints from the single sheet paper input tray first Cover letter followed by document Use both input trays EN Printing letterhead 33 Printing cards The HP LaserJet 1100 does not support paper smaller than 76 by 127 mm 3 by 5 in Verify cards are not stuck together before loading 1 Adjust the paper output lever to the down position 2 Load with the narrow side down and the side to be printed facing toward the front of the printer Adjust the paper guides to fit the card 3 Select the correct size in the software a
102. pier Control 20 LaserJet Toolbox 21 Copier Scanner 22 Scanner control 22 Scanner paper input tray guides and output path 23 Scanner doof ea nes kka ee Re d rece aO RR e RU 8 23 Supported paper sizes and types media 24 Precautions for copying and scanning 25 Loading Copier Scanner 26 Accessing the online help 27 Contents i Contents 3 Printing media Printing lt 30 Printing 31 Printing labels 0 2 cece 32 Printing 33 Printing Cards iuuenes ere e oe ea eas vee ee 34 4 Printing tasks Printing with manual feed 36 Printing on both sides of the paper manual duplexing 37 Manual duplex using the paper output bin standard 38 Manual duplex special heavy media card stock 39 Printing lt 40 Accessing the watermark feature 40 Printing multiple pages on a single sheet of paper NEUD printing
103. pplication being used Software settings can override printer properties 4 Print 34 Chapter 3 Printing media EN EN Printing tasks This chapter provides information on the following topics o Printing with manual feed Printing on both sides of the paper manual duplexing Printing watermarks Printing multiple pages on a single sheet of paper N up printing Printing booklets Canceling a print job Changing print quality settings Print using EconoMode save toner 35 Printing with manual feed Use manual feed when printing mixed media for example an envelope then a letter then an envelope and so forth Load an envelope in the single sheet paper input tray and load letterhead in the multiple page paper input tray Also use manual feed to protect your privacy when printing to a network printer To print using manual feed you must access the printer properties or printer setup in your software application and select Manual Feed from the Source drop down list See Printer properties driver After the setting has been enabled you must press the Go button blinking each time to print 36 Chapter 4 Printing tasks EN Printing on both sides of the paper manual duplexing Note EN To print on both sides of the paper manual duplexing you must run the paper through the printer twice You can print using the paper output bin or the straight through output path HP recommend
104. r 5 seconds to reset the printer o Ready light Indicates the printer is ready to print Attention light Indicates printer initialization reset and errors See Printer light patterns for functional descriptions of all the light patterns 4 Chapter 1 Getting to know the printer EN Note EN Printer paper input trays Rear paper input tray The paper input tray located closest to the back of the printer can hold up to 125 sheets of 20 Ib paper or it can hold multiple envelopes Front single sheet paper input tray The single sheet paper input tray should be used when feeding single pages or media such as envelopes You can print the first page on different media than the rest using the single sheet paper input tray The printer will automatically priority feed print from the single sheet paper input tray before printing from the paper input tray Printer paper guides Both input trays have paper guides Paper guides are used to ensure the paper is correctly fed into the printer and that the print is not skewed crooked text on the page When loading paper adjust the paper guides to match the width of the paper being printed Printer components 5 Printer paper output paths Paper output bin The paper output bin is located on the front of the printer Printed paper will be collected here in the correct sequence when the paper output lever is in the up position Use the output bin when printing lar
105. r up to 10 envelopes Paper output bin capacity 125 sheets of regular weight 20 Ib 75 g m paper Minimum paper size 76 x 127 mm 3x 5 in Maximum paper size 216 x 356 mm 8 5 x 14 in Base memory 4 MB of ROM and 2 MB of RAM Upgrade memory expansion One DIMM slot available for a 4 8 or 16 MB RAM DIMM Resolution 600 dots per inch dpi Duty cycle 7 000 single sided pages per month EN Specifications 143 HP LaserJet 1100A Printer Copier Scanner specifications continued Copier Scanner capacities and ratings Speed 7 pages per minute Input bin capacity Approx 20 sheets of regular weight 20 Ib 75 g m paper Minimum paper size 50 8 x 90 mm 2 x 3 5 in Maximum paper size 216 x 762 mm 8 5 x 30 in Resolution Duty cycle 300 dots per inch optical resolution 2 000 pages per month 144 Appendix B Scanner specifications EN FCC compliance Note EN This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particul
106. rJet III Note Using a different driver will remove access to some product features EN EN Paper handling problems Paper handling problems Problem Solution Paper jam Verify you are printing with paper that meets specifications See Printer paper specifications Verify you are printing with paper that is not wrinkled folded or damaged See Clearing printer paper jams Print is skewed crooked Adjust the paper guides to the width of the paper being printed and try reprinting See Printer paper guides or Loading paper into the printer See Page skew More than one sheet of paper feeds through the printer at one time The paper input tray may be overfilled See Loading paper into the printer Verify the paper is not wrinkled folded or damaged Printer does not pull paper from the paper input tray Verify the printer is not in Manual Feed mode See Printer light patterns The pickup roller may be dirty or damaged See Cleaning the pickup roller or Changing the pickup roller Printer made my paper curl Adjust the paper output lever to the down position to print using the straight through output path See Printer paper output paths or Printing media See Curl or wave The printer does not output the printed paper to the correct path Adjust the paper output lever to reflect your desired paper output path See Printer paper output paths Findi
107. rgentina Canada Hewlett Packard Argentina S A Hewlett Packard Canada Ltd Montafieses 2140 50 60 17500 Trans Canada Highway 1428 Buenos Aires South Service Road Phone 54 1 787 7100 Kirkland Qu bec H9J 2X8 Fax 54 1 787 7213 Phone 1 514 697 4232 Fax 1 514 697 6941 Australia Hewlett Packard Canada Ltd Hewlett Packard Australia Ltd 5150 Spectrum Way 31 41 Joseph Street Mississauga Ontario LAW 5G1 Blackburn VIC 3130 Phone 1 905 206 4725 Phone 61 3 272 2895 Fax 1 905 206 4739 Fax 61 3 898 7831 Hardware Repair Center Chile Phone 61 3 272 8000 Extended Warranty Support Hewlett Packard de Chile Phone 61 3 272 2577 Avenida Andres Bello 2777 of 1 Customer Information Center Los Condes Phone 61 3 272 8000 Santiago Chile Austria China Hewlett Packard GmbH China Hewlett Packard Co Ltd Lieblgasse 1 Level 5 West Wing Office A 1222 Vienna China World Trade Center Phone 43 1 25000 555 No 1 Jian Guo Men Wai Avenue Fax 43 1 25000 500 Beijing 100004 Phone 86 10 6505 3888 x 5450 Fax 86 10 6505 1033 Belgium Hardware Repair Center and Extended Hewlett Packard Belgium S A NV Warranty Support Boulevard de la Woluwe Woluwedal 100 Phone 86 10 6262 5666x 6101 2 102 86 10 6261 4167 B 1200 Brussels Phone 32 2 778 31 11 Colombia Fax 32 2 763 06 13 Hewlett Packard Colombia Calle 100 No 8A 55 Brazil Torre C Oficina 309 Edisa Hewlett Packard SA
108. rsion HP LaserJet family printers for foreign use We advise those customers planning to transport equipment outside the United States to purchase the products in the country of final destination 10 Chapter 1 Getting to know the printer EN Accessing printer properties driver and help Note EN This section provides information on the following topics o Printer properties driver o Printer online help Printer properties driver Printer properties control the printer and allow you to change default settings such as paper size printing on both sides of the page manual duplexing printing multiple pages on a single sheet of paper N up printing resolution watermarks and printer memory You can access the printer properties in two ways o Through the software application from which you are printing Change settings for current software application use o Using the Windows operating system Change default settings for all future print jobs Because many software applications use a different method of accessing the printer properties we will describe common methods used in Windows 9x amp NT 4 0 and Windows 3 1x Windows 9x amp NT 4 0 o Change settings for current software application use From the File menu within the software application click Print and then click Properties The steps can vary between software applications this is the most common method o Change defaults for all future print jobs
109. ry such as resolution See Printer properties driver Try using a different printer driver software such as the driver for the HP LaserJet Note Using a different driver will remove access to some product features Finding the solution 73 Improving print quality This section provides information on the following topics o Image defect examples o Correcting print defects Image defect examples Aa AaBbCc Aa AaBDCCE AaBbCc Aa AaBbCe AaBbCC Aa AaBDbCC AaBoCc Aa AaBbC amp AaBo5Cc Light print or fade Toner specks Dropouts AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBhCc AaBbCc AaBbCc AaBbCc AaBbCc AaBhCc AaBbCc AaBbCc AaBbCc Vertical lines Gray background Toner smear 74 Chapter 8 Troubleshooting the printer EN AaBEXc Loose toner AaBbc AaBbcc AaBbc c AaBbcc AaBho Page skew EN AaBbCE esbcc AdBbCo Assoc AaBbCc AGBbCc AadaBbCc AaBbC 9 9bee Vertical repetitive Misformed defects characters AaBbCc AaBbCc AakbCc NoBoCc AaBbCc AaBoCc AaBbCc AaBbCc AaBbCc Curl or wave Wrinkles or creases Improving print quality 75 Aa Cc Aa Cc Aa Cc Aa Cc Aa Cc AoBDCC AGBDGG AdBbGCe AoBbGe AdBbCG AaBbCc AaBbCcc AabbCc AaBbCc AnBoCc
110. s 179 Resolution Generally the ideal scanning resolution is 150 dots per inch dpi Changing the size of the image after it has been scanned affects the resolution Therefore before setting the scanner resolution it is helpful to determine what the final image size will be For example you might want to scan an original that is 76 x 127 mm 3 x 5 in but there is only room for a 38 x 63 5 mm 1 5 x 2 5 in picture in your document Set the scanner resolution to 75 dpi Resolution Size of original Size after scanned and Recommended scanner altered resolution 38 x 63 5 mm 1 5 x 2 5 in 75 dpi 76 x 127 mm 510 x mm 3 x 5 in gt 150 dpi 152 x 254 mm 6 x 10 in 300 dpi 180 Appendix G Scanner resolution and gray scale EN Gray scale You can set the gray scale to either 1 or 8 in your Copier Scanner software Usage table Uses for 1 bit setting Uses for 8 bit setting Blacktext on white background Colored text or colored background Images that require grainy gradients Images that require smooth gradients o Small file is required diskette e mail Large file size acceptable o Scan or copy must happen quickly Image quality is more important than time and file size EN Gray scale 181 182 Appendix G Scanner resolution and gray scale EN EN Index A Accessories and ordering information 173 part numbers 174 Acquire an image 53 B Best qual
111. s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet 1100A Printer Copier Scanner Model Number C4218A Product Options ALL conforms to the following Product Specifications Safety IEC 950 1991 1 2 4 EN 60950 1992 A1 A2 A3 A4 IEC 825 1 1993 EN 60825 1 1994 Class 1 Laser LED EMC CISPR 22 1993 A1 EN 55022 1994 Class EN 50082 1 1992 IEC 801 2 1991 prEN 55024 2 1992 4 kV CD 8 kV AD IEC 801 3 1984 prEN 55024 3 1991 3 V m IEC 801 4 1988 prEN 55024 4 1992 0 5 kV Signal Lines 1 0 kV Power Lines IEC 1000 3 2 1995 EN61000 3 2 1995 IEC 1000 3 3 1994 EN61000 3 3 1995 FCC Title 47 CFR Part 15 Class B2 ICES 003 Issue 2 VCCI 21 AS NZS 3548 1992 CISPR 22 1993 Class B1 Supplementary Information The product herewith complies with the requirements of the following Directives and carries the CE marking accordingly the EMC directive 89 336 EEC the Low Voltage Directive 73 23 EEC The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems This Device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For Compliance Information ONLY contact
112. s chapter provides information on the following topics o Specifications FCC compliance Environmental Product Stewardship Program Material safety data sheet Regulatory statements 131 Specifications Printer specifications Environmental specifications Operating environment Storage environment Printer plugged into an AC outlet o Temperature 10 to 32 5 C 50 F to 90 5 F o Humidity 20 80 no condensation Printer unplugged from an AC outlet Temperature 0 to 40 32 F to 104 F o Humidity 1096 9096 no condensation Acoustics Noise level During printing 6 1 Bels sound power level per ISO 9296 HP LaserJet 1100 tested at 8 ppm o Sound pressure level bystander position 46 dB o Sound pressure level operator position 55 dB During standby and sleep mode silent Electrical specifications Power requirements o 100 120v 10 50 60 Hz 2 127v 60Hz NOM o 220v 10 50 60 Hz 2 Hz o 220 240v 10 50 Hz 2 Hz Power consumption o During printing 170 watts average o During standby and power save 6 watts Minimum recommended circuit capacity 4 5A O 115v 2 3A 230v 132 Appendix A Printer specifications EN Printer specifications continued Physical specifications Dimensions o Width 367 mm 14 5 in o Depth 325 mm 12 8 in o Height 378 mm 14 9 in Weight cartridge installed
113. s feature within the LaserJet Toolbox See LaserJet Toolbox Using the Store feature 1 Load the original with the narrow side down and the side to be scanned facing toward the front of the scanner 2 Adjust the paper guides 3 Press the Scan button on the scanner Windows 9x amp NT 4 0 The Document Assistant will launch automatically after the Scan button is pressed 1 Click Store in the Document Assistant 2 The original will scan and your word processing software application will launch automatically with the scanned image stored on the desktop Continued on next page 3 Change the image if necessary crop scale add annotations and etc 4 Drag the image to the directory of your choice located on the left side of the LaserJet Document Desktop or click File Move and then select a directory to store the file Windows 3 1x After the Scan button is pressed the LaserJet Document Desktop will launch automatically and the original will scan 1 Change the image if necessary crop scale add annotations and etc 2 Click on the image and drag it to the directory of your choice located on the left side of the LaserJet Document Desktop or click File Move and then select a directory to store the file 52 Chapter 5 Scanning tasks EN Acquiring an image You can start a scan from the HP LaserJet Document Desktop You can also acquire an image from any TWAIN compliant device such as a TWAIN compliant digita
114. s from the input tray and straighten the stack when new originals are added 110 Chapter 9 Troubleshooting the Copier Scanner EN Clearing hard to reach jams Remove the scanner from the printer See Removing the scanner CAUTION Removing the scanner without first unplugging the printer may damage your printer and scanner The printer must also be unplugged before reinstalling the scanner on the printer 1 Rotate the scanner so the top is facing toward the ground 2 Gently shake the scanner until the original falls out the top EN Clearing scanner jams 111 Removing the scanner To remove the scanner from the printer follow the instructions below CAUTION Removing the scanner without first unplugging the printer may damage your printer and scanner The printer must also be unplugged before reinstalling the scanner on the printer 1 Unplug the printer to turn it off 2 Move the scanner lever located under the scanner from the left to the right to disengage the connector 3 Grasp the scanner on each side rotate the bottom portion away from the printer and then lift the entire scanner up and clear from the printer 112 Chapter 9 Troubleshooting the Copier Scanner EN EN Service and support This chapter provides information on the following topics Availability Obtaining hardware service Guidelines for repacking the printer Guidelines for repacking the scanner Service information form HP
115. s using the paper output bin for light weight paper Use the straight through output path for any heavy media or media that tends to curl when printed such as envelopes and card stock e Manual duplex using the paper output bin standard e Manual duplex special heavy media card stock Manual duplexing can cause the printer to become dirty more quickly and reduce print quality See Cleaning the printer if the printer becomes dirty Printing on both sides of the paper manual duplexing 37 Manual duplex using the paper output bin standard 1 Adjust the paper output lever to the up position 2 Access the printer properties See Printer properties driver On the Finishing tab click Manual Duplex standard and then click OK Print the document 3 After side one has been printed remove the remaining paper from the paper input tray and set it aside until after you finish your manual duplexing job 4 Gather up the printed pages from side one rotate the stack clockwise and then straighten the stack before placing it back in the paper input tray Once reloaded page one should be oriented upside down and located closest to the back of the printer The printed side should be facing toward the back of the printer Click OK on screen and then wait for the pages to print 38 Chapter 4 Printing tasks EN Manual duplex special heavy media card stock For heavy media card stock
116. strated below Acceptable Unacceptable 3 Guidelines for using paper 155 Envelopes with adhesive strips or flaps Envelopes with a peel off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer 392 200 The extra flaps and strips might cause wrinkling creasing or jams Envelope storage Proper storage of envelopes helps contribute to good print quality Envelopes should be stored flat If air is trapped in an envelope creating an air bubble the envelope may wrinkle during printing 156 Appendix C Paper specifications EN Note EN Card stock and heavy media Many types of card stock can be printed from the paper input tray including index cards and postcards Some card stock performs better than others because its construction is better suited for feeding through a laser printer For optimum printer performance do not use paper heavier than 42 Ib 157 g m Paper that is too heavy might cause misfeeds stacking problems paper jams poor toner fusing poor print quality or excessive mechanical wear Printing on heavier paper may be possible if the tray is not filled to capacity and paper with a smoothness rating of 100 180 Sheffield is used Card stock construction e Smoothness 36 42 Ib 135 157 g m card stock should have a smoothness rating of 100 180 Sheffield 16 36 Ib 60 135 g m card st
117. th and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation Using controls making adjustments or performing procedures other than those specified in this user s guide may result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme la classe B des normes canadiennes de compatibilit lectromagn tiques CEM Korean EMI statement AUS BA 0 uleiz2 8o suas we EHAAMAE VES ASE MELIO Regulatory statements 139 Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1100 laserkirjoitin on k ytt j n kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1993 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserkl
118. the back of the printer until it snaps into place 8 Usetheeraserend of a pencil to press the spring arm behind the white cam roller WARNING Failure to complete this procedure can cause damage to the printer 9 Reinstall the toner cartridge and close the printer door Note Plug the printer in to turn it back on EN Clearing printer paper jams 87 88 Chapter 8 Troubleshooting the printer Cleaning the pickup roller If you wish to clean the pickup roller rather than replace it follow the instructions below Remove the pickup roller as described in Changing the pickup roller 1 Dabalint free cloth in isopropyl alcohol and then scrub the roller WARNING Alcohol is flammable Keep the alcohol and cloth away from open flame Allow alcohol to dry completely before closing the printer and plugging in the power cord 2 Using a dry lint free cloth wipe the pickup roller to remove loosened dirt Allow the pickup roller to completely dry before reinstalling it in the printer EN Resetting the printer To reset the printer press and hold the Go button on the printer control panel for 5 seconds EN Resetting the printer 89 90 Chapter 8 Troubleshooting the printer EN EN Troubleshooting the Copier Scanner This chapter provides information on the following subjects Finding the solution Improving scan copy quality Calibrating the scanner Cleaning the scanner Clearing scanner jams
119. the paper or media is correctly fed into the scanner and to prevent skewing crooked image Paper and media can jam if not correctly loaded causing damage to the original you are scanning or copying See Loading Copier Scanner originals Scanner door Open the scanner door to remove jams or clean the scanner The scanner door is located on the front of the scanner Open the scanner door by first pressing the button located on the upper right side to release the latch and then gently grasping the door and pulling it towards you To close the door simply push the door up and towards the scanner until it clicks Copier Scanner components 23 Supported paper sizes and types media The Copier Scanner for the HP LaserJet 1100 can handle a broader range of paper sizes and more types of media than the printer e Maximum 216 by 762 mm 8 5 by 30 in e Minimum 50 8 by 90 mm 2 by 3 5 in In addition you can scan and copy many different types of paper and media that are typically not used for printing such as news print photographs business receipts and business cards Note Small or delicate originals such as business cards or newsprint may require a carrier sheet to correctly feed through the Copier Scanner You can make a carrier sheet by simply taping the leading edge of the original to a standard sheet of paper See Precautions for copying and scanning 24 Chapter 2 Getting to know the Copier Scanner EN Preca
120. tion fluid or an unwanted substance on the scanner sensor Try cleaning the scanner See Cleaning the scanner The scanner may need recalibrated See Calibrating the scanner Improving scan copy quality 105 AaBbCc AaBbCc AaBbCc AaBbCc BbCc AaBbCc AaBbCc AaBbCc AaBbCc b i BbCc Black dots or streaks There may be ink glue correction fluid or an unwanted substance on the scanner sensor Try cleaning the scanner See Cleaning the scanner Unclear text Try adjusting the settings Copier Control Panel see Using the Copier Control Panel Quick Copy settings see Quick Copy settings Verify you have the correct resolution and gray scale settings See Scanner resolution and gray scale You may need to change the properties settings for the associated function in the Document Assistant or the HP Document Desktop Learn about these settings in the online help See Accessing the online help Image prints at reduced size The HP software settings may be set to reduce the scanned image See the following LaserJet Toolbox to change the settings in the Document Assistant and the LaserJet Document Desktop Quick Copy settings to change the settings for Quick Copies Using the Copier Control Panel to change the settings for the Copier Control Panel 106 Chapter 9 Troubleshooting the Copier Scanner EN Calibrating the scanner Note EN
121. ts with spaces between the labels causing serious jams o Curl Prior to printing labels must lie flat with no more than 13 mm 0 5 in of curl in any direction e Condition Do not use labels with wrinkles bubbles or other indications of separation Transparencies Transparencies used in the printer must be able to withstand 392 F 200 the printers maximum temperature 154 Appendix C Paper specifications EN Envelopes Envelope construction Envelope construction is critical Envelope fold lines can vary considerably not only between manufacturers but also within a box from the same manufacturer Successful printing on envelopes depends upon the quality of the envelopes When selecting envelopes consider the following components o Weight The weight of the envelope paper should not exceed 28 Ib 105 g m or jamming may result Construction Prior to printing envelopes should lie flat with less than 6 mm 0 25 in curl and should not contain air Envelopes that trap air may cause problems o Condition Make sure envelopes are not wrinkled nicked or otherwise damaged o Sizes From 90 by 160 mm 3 5 by 6 3 in to 178 by 254 mm 7 by 10 in Envelopes with double side seams Double side seam construction has vertical seams at both ends of the envelope rather than diagonal seams This style may be more likely to wrinkle Be sure the seam extends all the way to the corner of the envelope as illu
122. ument Desktop Accessing the LaserJet Document Desktop Windows 3 1x 1 From the Program Manager double click the HP LaserJet 1100 icon 2 Double click LaserJet Document Desktop Getting to know the software 19 Quick Copy settings The Quick Copy feature enables you to make consistent and convenient copies Your PC does not even have to be turned on Adjust the settings to reflect the most common type of original that you copy and you do not have to change them again For instructions on making Quick Copies and adjusting the default Quick Copy settings see Making Quick Copies Copier Control Panel Use the Copier Control Panel when full featured copying capabilities are necessary or when your original differs from your most frequent copy job Consider the Copier Control Panel as your personal copy machine You can have the copy machine at your fingertips with the Copier Control Panel For instructions on accessing and using the Copier Control Panel see Using the Copier Control Panel 20 Chapter 2 Getting to know the Copier Scanner EN Note EN LaserJet Toolbox The LaserJet Toolbox enables you to customize your software solution to meet your needs e Change the Quick Copy settings o Configure properties for the Document Assistant o Configure properties for the LaserJet Document Desktop o Connect network scanner The LaserJet Toolbox also enables you to do the following e Calibrate the scanner o Access t
123. utions for copying and scanning Note Note EN You should not put anything in the Copier Scanner that could get stuck in or damage the feed mechanism Observe the following precautions to minimize the possibility of jamming or damaging the feed mechanism o Remove self stick notes o Remove staples and paper clips e Straighten any curls or wrinkles in the original to be scanned e Do not scan or copy any original with glue correction fluid or wet ink on it Do not scan or copy gummed backed paper labels or originals o Avoid scanning or copying originals with tears perforations or any defect that may cause a jam o Feedirregularly sized originals one at a time o Do not scan originals that are larger or smaller than the supported size See Supported paper sizes and types media Small or delicate originals such as business cards or newsprint may require a carrier sheet to correctly feed through the Copier Scanner You can make a carrier sheet by simply taping the leading edge of the original to a standard sheet of paper Scanning or copying with the correct resolution and gray scale settings for your job is important in order to obtain good results To learn more about resolution and gray scale see Scanner resolution and gray scale Precautions for copying and scanning 25 Loading Copier Scanner originals 1 Load the original with the narrow side down and the side to be scanned facing toward the front
124. ward the front of the printer See Printing labels o Letterhead Load with the top down and the side to be printed facing toward the front of the printer See Printing letterhead o Cards Load with the narrow side down and the side to be printed facing toward the front of the printer See Printing cards Loading paper into the printer 9 Turning the power off Note Printers that require 100 127 volts of power must be unplugged to turn the power off Printers that require 220 240 volts can be switched off the switch is located on the left side of the power plug or unplugged To ensure safety when working inside the printer for any reason it is best to unplug the printer Voltage conversions Note HP LaserJet printers are manufactured to different specifications for different countries Because of these differences HP does not recommend transporting products sold within the United States to another country In addition to the concerns about the differing power system voltages the country of final destination may have different import and export restrictions power frequencies and regulatory requirements The HP LaserJet family printers must be serviced by an authorized repair depot or reseller within the country where the printer was originally purchased Because of the different specifications and warranty coverage limitations Hewlett Packard does not offer a conversion or support the conversion of U S ve
125. wise may have been discarded in the world s landfills The HP LaserJet toner cartridges go to a collection center and then they are bulk shipped to our recycling partners who disassemble the cartridge parts for recycling After a thorough quality inspection minor parts such as nuts screws and clips are reclaimed for use in new cartridges Remaining materials are separated and converted into raw materials for use by other industries to make a variety of useful products Over 9596 by weight of each returned cartridge is reclaimed for recycling For more information in the U S call 1 800 340 2445 or visit the HP LaserJet Supplies website at http www ljsupplies com planetpartners Non US customers can call the local HP Sales and Service Office for further information regarding the HP Planet Partners LaserJet Toner Cartridge Recycling Program Paper This printer is suited for the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper Specifications Guide See Accessories and ordering information for HP LaserJet Printer Family Paper Specifications Guide ordering information This printer is suitable for the use of recycled paper according to DIN 19 309 136 Appendix A Printer specifications EN Material safety data sheet The Toner Cartridge Drum MSDS can be obtained by contacting the HP LaserJet Supplies website at http www lisupplies com planetpartners datasheets htm If you
126. y product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product 4 HP products may contain remanufactured parts equivalent to a new in performance or may have been subject to incidental use 5 Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or d improper site preparation or maintenance 6 HPMAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL TO THE EXTENT ALLOWED BY LOCAL LAW ANY IMPLIED WARRANTY OR CONDITION OR MERCHANTABILIT Y SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE Some countries states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country to country state to state or province to province 168 Appendix E Warranty and licensing EN 7 EN TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF
127. y recommended Please see the documentation that came with your PC for information on installing an additional parallel interface card or resolving device conflicts 94 Chapter 9 Troubleshooting the Copier Scanner EN CAUTION EN No preview appeared on screen Are you currently copying or printing Wait for the copy or print job to be completed before scanning Is the original loaded correctly Verify the original is loaded correctly narrow side first top down in the scanner paper input tray with the side to be scanned facing forward See Loading Copier Scanner originals Is the scanner correctly connected and latched to the printer The scanner must be connected and the attachment lever latched See the Quick Reference Guide included with your scanner for attachment instructions See Removing the scanner for instructions on removing the scanner To prevent damage unplug the printer before checking the scanner connection Is the wrong printer selected Verify the HP LaserJet 1100 is selected as the current printer when you print Finding the solution 95 Scanned image is of poor quality Is the original a second generation photo or picture Reprinted photographs such as in newspapers or magazines are printed using tiny dots of ink that make an interpretation of the original photograph thus the quality is dramatically decreased Often the ink dots form unwanted patterns that when scanned and reprinted or display

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