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HP 1018 User's Manual

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1. NOTE Moisture in the printer is condensing on the fuser assembly and dropping onto the media In excessively hot and humid areas media retains moisture Water droplets do not damage the printer e Use different media e Store media in an airtight container to minimize absorption of moisture ENWW Clearing jams CAUTION NOTE NOTE CAUTION ENWW To prevent damage to the printer when clearing jams including jams in the output bin always open the print cartridge door and remove the print cartridge Keep the door open and the cartridge out until the jam has been cleared Opening the print cartridge door and removing the print cartridge relieves tension on the printer rollers which prevents damage to the printer and makes the removal of jammed pages easier Occasionally media becomes jammed during a print job You are notified of a media jam by an error from the software and the printer control panel lights See Status light patterns for more information The following are some of the causes of media jams e The input trays are loaded improperly or are too full See Loading media into the input trays for more information When you add new media always remove all of the media from the input tray and straighten the stack of new media This helps prevent multiple sheets of media from feeding through the printer at one time reducing media jams e The media does not meet HP specifications See Printer
2. www hp com support j1018 e In other countries regions see http www hp com User guide links e Walkaround location of printer components e Changing the print cartridge e Problem solving e Ordering supplies Where to look for more information e CD user guide Detailed information on using and troubleshooting the printer Available on the CD ROM that came with the printer e Online Help Information on printer options that are available from within printer drivers To view a Help file access the online Help through the printer driver e HTML online user guide Detailed information on using and troubleshooting the printer Available at http www hp com support j1018 Once connected select Manuals Chapter 1 Printer basics ENWW Printer configuration ENWW Below is the standard configuration for the HP LaserJet 1018 printer HP LaserJet 1018 printer 12 pages per minute ppm for A4 media and 12 ppm for letter media First page out in as few as 10 seconds FastRes 1200 1200 dpi effective output quality 600 x 600 x 2 dpi with HP Resolution Enhancement technology REt 150 sheet main input tray Priority feed slot 100 sheet output capacity EconoMode saves toner Print watermarks booklets multiple pages per sheet N up and first page on different media than rest of the document 2 MB RAM Introductory 1 000 page print cartridge declared yield value in accordance with ISO IEC 19752 USB
3. At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANT Y IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Appendix C Warranty and licensing ENWW ENWW HP parts and accessories This appendix provides information on the following topics Ordering supplies Using HP print cartridges 95 Ordering supplies You can increase the printer s capabilities with optional accessories and supplies Use accessories and supplies specifically designed for the HP LaserJet 1018 printer to ensure optimum performance Ordering information Printing supplies Print cartridges for the HP LaserJet 1018 printer Supplementary documentation Replacement parts HP Multipurpose paper HP LaserJet p
4. C 392 F for 0 1 second HP produces a selection of media that is designed for the HP LaserJet 1018 printer e Donotuse letterhead paper with low temperature dyes or thermography Preprinted forms or letterhead must use inks that can tolerate temperatures of 200 C 392 F for 0 1 second e Do not use any media that produces hazardous emissions or that melts offsets or discolors when exposed to 200 C 392 F for 0 1 second To order HP LaserJet printing supplies go to http www hp com go jsupplies in the U S or to http www hp com ghp buyonline html worldwide Choosing paper and other media 25 Loading media into the input trays CAUTION NOTE The following sections describe how to load media into the different input trays If you try to print on media that is wrinkled folded or damaged in any way a jam might occur See Printer media considerations for more information Priority feed slot The priority feed slot holds one sheet of media up to 163 g m 43 Ib or one envelope transparency or cardstock Load media with the top forward and the side to be printed facing up To prevent jams and skewing always adjust the side media guides before feeding the media 150 sheet main input tray The input tray holds up to 150 pages of 75 g m 20 Ib paper or fewer pages of heavier media of 25 mm 0 9 inches or less stack height Load media with the top forward and the side to be printed facing up To prevent ja
5. Cover the print cartridge with a sheet of paper 2 Open the print cartridge door and remove the print cartridge ENWW Changing the pickup roller 45 3 Find the pickup roller 4 Release the small white tabs on either side of the pickup roller and rotate the pickup roller toward the front 6 Position the new pickup roller in the slot The circular and rectangular slots on each side will prevent you from installing the roller incorrectly 46 Chapter 3 Maintenance ENWW 8 Reinstall the print cartridge and close the print cartridge door ENWW Changing the pickup roller 47 Cleaning the pickup roller WARNING NOTE If you want to clean the pickup roller rather than replace it follow the instructions below 1 Remove the pickup roller as described in steps 1 through 5 of Changing the pickup roller 2 Dab a lint free cloth in isopropyl alcohol and scrub the roller D A Alcohol is flammable Keep the alcohol and cloth away from an open flame Before you close the printer and plug in the power cord allow the alcohol to dry completely 3 Using a dry lint free cloth wipe the pickup roller to remove loosened dirt 4 Allow the pickup roller to dry completely before you reinstall it in the printer see Changing the pickup roller In certain areas of California air pollution control regulations restrict the use of liquid Isopropyl Alcohol IPA as a cleaning agent In those areas of
6. 000 page cartridge installed 5 8 kg 12 8 Ib NOTE Values are current as of April 1 2004 Values are subject to change without notice See http www hp com support j1018 for current information ENWW Physical specifications 79 Printer capacities and ratings Print speed e 12 ppm for A4 media and 12 ppm for letter media Se e First page out in as low as 10 seconds 150 sheets of regular weight 75 g m 20 Ib paper 100 sheets of regular weight 75 g m 20 Ib paper Media weight Output bin 60 to 105 g m 16 to 28 Ibs Print resolution e 600 x 600 dpi with HP Resolution Enhancement technology REt 1200 dpi effective output quality 600 x 600 x 2 dpi with HP Resolution Enhancement technology REt Duty cycle 3 000 single sided pages per month maximum 1 000 single sided pages per month average 80 Appendix A Printer specifications ENWW Memory specifications ENWW Memory specifications 81 82 Appendix A Printer specifications ENWW B Regulatory information FCC compliance NOTE ENWW This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instructions it may cause harmful interference
7. 2 0 High Speed Power switch Printer configuration 3 Walkaround 4 The following illustrations identify the components of the HP LaserJet 1018 printer Attention light Ready light Print cartridge door Output media support Priority feed slot 150 sheet main input tray Output bin NOOR WN 1 On off switch 2 Power receptacle 3 USB port Chapter 1 Printer basics ENWW Printer control panel NOTE ENWW The printer control panel is composed of two lights These lights produce patterns that identify your printer s status 1 Attention light Indicates that the printer media input trays are empty the print cartridge door is open the print cartridge is missing or other errors See Printer information page for more information 2 Ready light Indicates that the printer is ready to print See Status light patterns for a description of the light patterns Printer control panel 5 Media paths 6 Chapter 1 Pri The following sections describe the input trays and output bin Priority feed slot You should use the priority feed slot when feeding one sheet of paper envelope postcard label or transparency You can also use the priority feed slot to print the first page on different media than the rest of the document Media guides ensure that the media is correctly fed into the printer and that the print is not skewed crooked on the media When loading media adjust the media guides to
8. A Ready PowerSave Inaudible 1Values are subject to change without notice See http www hp com support j1018 for current information Configuration tested HP LaserJet 1018 base unit standard tray A4 paper and simplex continuous print 3HP LaserJet 1018 speed is 12 ppm for A4 media and 12 ppm for letter media Acoustic emissions 77 Electrical specifications WARNING Power requirements are based on the country region where the printer is sold Do not convert operating voltages Doing so might damage the printer and void the product warranty Le 110 volt models 230 volt models Power requirements 110 127v 10 220v 240v 10 50 60 Hz 2 Hz 50 60 Hz 2 Hz Power consumption average in watts 2 Values are subject to change without notice See http www hp com support j1018 for current information Power reported is the highest value measured for monochrome printing using all standard voltages 3The default time from Ready mode to PowerSave mode and the recovery time from PowerSave mode to the start of printing is negligible less than 10 seconds because of the instant on fusing 4HP LaserJet 1018 speed is 12 ppm for A4 media and 12 ppm for letter media The heat dissipation in Ready mode is 20 BTU hour 78 Appendix A Printer specifications ENWW Physical specifications Dimensions Width 370 mm 14 6 inches Depth 242 mm 9 5 inches Height 209 mm 8 2 inches Weight 2
9. AQ BoCc media path for instructions AGBbGc Dropouts A single sheet of media might be defective AABOCc Try reprinting the job AQBboCc The media s moisture content is uneven or the media has moist spots on its surface AckECCc Try printing with new media See Printer Ac BloCc media considerations for more information NON The media lot is bad The manufacturing Aa BoCc processes can cause some areas to reject toner Try a different type or brand of media The print cartridge might be defective See Changing the print cartridge for more information 66 Chapter 4 Problem solving ENWW NOTE If these steps do not correct the problem contact an HP authorized dealer or service representative Vertical lines The photosensitive drum inside the print cartridge has probably been scratched Install a new HP print cartridge See Changing the print cartridge for instructions Gray background Decrease the print density setting through AaB CE printer properties This decreases the b amount of background shading See Printer AaBbCc properties driver AQBoCc Change the media to a lighter basis weight See Printer media considerations for more AaBbCc information Aa BoCc Check the printer s environment Very dry low humidity conditions can increase the amount of background shading Install a new HP print cartridge Se
10. Software or any copy or adaptation in violation of any applicable laws or regulations U S Government Restricted Rights The Software and any accompanying documentation have been developed entirely at private expense They are delivered and licensed as commercial computer software as defined in DFARS 252 227 7013 Oct 1988 DFARS 252 211 7015 May 1991 or DFARS 252 227 7014 Jun 1995 as a commercial item as defined in FAR 2 101 a Jun 1987 or as Restricted computer software as defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is applicable You have only those rights provided for such Software and any accompanying documentation by the applicable DFARs or FAR clause or the HP standard software agreement for the product involved ENWW Hewlett Packard software license agreement 93 Print cartridge limited warranty 94 This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to products that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact HP customer support
11. Turn the printer off Install the printer software from the CD Turn the printer back on NOTE Close any applications that are running To close an application that has an icon in the system tray right click the icon and select Close or Disable e Try plugging the USB cable into a different USB port on the computer If you are trying to print to a shared printer in the Windows task bar click Start select Settings and select Printers Double click the Add Printer icon Follow the instructions in the Add Printer Wizard Restart the computer Reinstall the printer software In the Windows task bar click Start select Programs select HP select HP LaserJet 1018 series and click Uninstall HP LaserJet 1018 series Turn the printer off Install the printer software from the CD Turn the printer back on NOTE Close any applications that are running To close an application that has an icon in the task bar right click the icon and select Close or Disable e Check the amount of free space on the drive where you are installing the printer software If necessary free up as much space as you can and reinstall the printer software If necessary run the Disk Defragmenter and reinstall the printer software ENWW Printer software problems continued Problem The printer is in Ready mode but nothing prints Restart the computer Verify that all of the cables are properly seated and within specifications T
12. accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site
13. are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life Environmental product stewardship program 87 HP LaserJet printing supplies In many countries regions this product s printing supplies for example print cartridge can be returned to HP through the HP Printing Supplies Returns and Recycling Program An easy to use and free take back program is available in more than 30 countries regions Multi lingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package HP printing supplies returns and recycling program information Since 1992 HP has offered HP LaserJet supplies return and recycling free of charge in 86 of the world market where HP LaserJet supplies are sold Postage paid and pre addressed labels are included within the instruction guide in most HP LaserJet print cartridge boxes Labels and bulk boxes are also available through the website http www hp com recycle More than 10 million HP LaserJet print cartridges were recycled globally in 2002 through the HP Planet Partners supplies recycling program This record number represents 26 million pounds of print cartridge materials diverted from landfills Worldwide HP recycled an average of 80 of the print cartridge by weight consisting primarily of plastic and metals Plastics and metals are used to make new products such as HP pro
14. fe Qapentadineectletanertequecnesteddasecttnedanedenidag aN 58 Paper handling problems cccceceeeeeceeceeeeeeeeeecenaecaeeeeeeececeaaaeaeeeseeeseeseccacaeeeeeeeseesecsenaeeseees 60 NC el A saunine iioii ii pad N AANO 60 Print is skewed crooked ccsnsmecronirreuna eniinn eein nE EEn ENE E ONEEN 60 More than one sheet of media feeds through the printer at one time eeeeeeeeees 60 Printer does not pull media from the media input tray cccceeeeeeeeeeceeceeeeeeeeeeeeaeees 60 Printer CURE the mediassa aeieeiaii a a a aii 61 Print job is extremely SlOW ccccceccccaeeceeeccceceesesecccaeeesdeneaeedendecaesenedsenaesenuadeaaeeseedeetenennsese 61 Printed page is different than what appeared ON screen ec e cece ee eeeeeeceeceeeeeeeeeeeteeseenneaeeees 62 Garbled incorrect or incomplete text cccccsesececeececceceeeeeeeeeeeeeeesaeaeaeseaeeeeaeeeseeseeeeess 62 Missing graphics or text or blank pages ee eeeeeeeeeeeeeeeeetee tees eeteeeeeteeeeeeteeeeetieeeenenea 62 Page format is different than on another printer cccceceeeeeeeeeeeeeeeeeeneeeeetteeeettneeeeeeea 63 Graphics Quality sissactaasesadinaveast eteanzaatiods aaa e aaae e an a 63 Printer software problems ccceceecencececeeeeeeeeeeenaeceeeeeeeesacaaaaeeeeeeeeesessaeaeceeeseeesseeenniaeeeeeess 64 Improving print quality iscasena aa a a a A a EA a Aa ia Eaa 66 LQGHt Gl TAGS Pr cecer E E eee aee 66 TOMER SPOC
15. for service or support use one of the following links e Inthe United States see http www hp com support j1018 for the HP LaserJet 1018 printer e World Wide see http www hp com 102 Appendix E Service and support ENWW Index A accessories ordering 96 acoustics emissions 77 agreements maintenance 100 Attention light 4 B blank pages 62 booklets printing 37 Cc canceling a printjob 17 cardstock guidelines for using 22 printing 33 changing pickup roller 45 print cartridge 53 separation pad 49 choosing media 24 paper 24 cleaning media path 43 pickup roller 48 print cartridge area 42 printer 42 clearing jams 71 configuration HP LaserJet 1018 printer 3 conserving toner 98 considerations media 13 contacting HP 102 contracts maintenance 100 control panel 5 custom size media printing 33 customer support maintenance agreements 100 D door print cartridge 4 duplex two sided printing manual 34 E Energy Star 87 ENWW envelopes guidelines for using 21 printing 27 Environmental Product Stewardship Program 87 environmental specifications 76 errors software 64 extended warranty 100 F FCC compliance 83 forms printing 32 G garbled text 62 graphics missing 62 poor quality 63 guides media main input tray 6 priority feed slot 6 H heavy media guidelines for using 22 HP SupportPack 100 l improving print quality 66 information links to selected topics 2 input tray l
16. iomair a aa aa aa aana aT 87 Energy COMSUMMPUOM sesine er N E E AR iteeasten tee 87 Toner CONSUM PUON iienaa aiaa aaa aaa aaa e a 87 Paper USE ennaii iaiia i iiaa Ra iTA aE EAE aE AAE 87 Plastiese a A ae aa a e A N T 87 HP LaserJet printing supplies 2 20 eee ceceeene cece ee eeeeceee cece eeeeeceaaeeeeeeeeeeseaaeaeeeeeesensiaeeneees 88 HP printing supplies returns and recycling program information 0 cceeeeeeeeeeeees 88 Pape coina a a a deen dadaracuavessandenddadacedacasaenteniewasadeesueasuednanedddecuasuavaaneeeusecs 88 Material restrictions issia ida a daaa aa a aa aa ENa 88 Disposal of Waste Equipment by Users in Private Household in the European WM OMe S E AA E E E E A 89 For more information scsi iia iiia aa aaa Eaa EAA ENEA 89 Material safety data sheet sireliccsviecaddangeetdcnersiotdnaceens nnan KAKKEN ANN NNKAN NANNE A RATE AA NARAN A ANNEE EENAA ANEN 90 Appendix C Warranty and licensing Hewlett Packard limited warranty statement ccecceeeeceeeeeeeeeeneeeeeeeeaeeeeeeeeenaeeeeseeaeeeeeneaaas 91 Hewlett Packard software license agreement aeessseesssressesrrnessssnnaasrennnannannnaaaennnnnannannaaanen 93 Print cartridge limited warranty seeconornsrusninaidiankr AE AREA KRATEEN 94 Appendix D HP parts and accessories Ordering supplies 0snonnnnnnnenenaeseeee en nettnnttnnteestrttttn eee 96 USING HP print CAM GOS mesiper iinn ae shat davengtvdaeesuasiadeeseatsessdegicee eeuatiaeeseades 98 HP policy on no
17. job that you know works e f possible attach the cable and printer to another computer and try printing a job that you know works e Turn off the printer and the computer Remove the USB cable and inspect both ends of the cable for damage Reconnect the USB cable making sure that the connections are tight Make sure that the printer is directly connected to the computer Remove any switchboxes tape backup drives security keys or any other devices that are attached between the USB port on the computer and the printer These devices can sometimes interfere with communication between the computer and the printer Restart the printer and the computer Missing graphics or text or blank pages Make sure that your file does not contain blank pages The sealing tape might still be in the print cartridge Remove the print cartridge and pull the tab on the end of the cartridge until the entire length of the tape is removed Reinstall the print cartridge See Changing the print cartridge for instructions The graphic settings in the printer properties might not be correct for the type of job that you are printing Try a different graphic setting in the printer properties See Printer properties driver for more information Clean the printer particularly the contacts between the print cartridge and the power supply 62 Chapter 4 Problem solving ENWW Page format is different than on another printer If you used an older or differ
18. letterhead that is printed with low temperature inks such as those used in some types of thermography Do not use raised letterhead Do not use transparencies designed for Inkjet printers or other low temperature printers Use only transparencies that are specified for use with HP LaserJet printers 20 Chapter 2 Printing tasks ENWW CAUTION ENWW Labels HP recommends that you print labels from the priority feed slot Do not feed a sheet of labels through the printer more than once The adhesive degrades and might damage the printer Label construction When selecting labels consider the quality of the following components e Adhesives The adhesive material should be stable at 200 C 392 F the printer s maximum temperature e Arrangement Only use labels with no exposed backing between them Labels can peel off sheets that have spaces between the labels causing serious jams e Curl Prior to printing labels must lie flat with no more than 13 mm 0 5 inches of curl in any direction e Condition Do not use labels with wrinkles bubbles or other indications of separation Transparencies Transparencies must be able to withstand the printer s maximum temperature of 200 C 392 F Envelopes HP recommends that you print envelopes from the priority feed slot Envelope construction Envelope construction is critical Envelope fold lines can vary considerably not only between manufacturers but also within a b
19. nm Teho 5 mW Luokan 3B laser 86 Appendix B Regulatory information ENWW Environmental product stewardship program ENWW Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment Ozone production This product generates no appreciable ozone gas O3 Energy consumption Power usage drops significantly while in PowerSave Sleep mode which saves natural resources and saves money without affecting the high performance of this product This product qualifies for Energy Star version 3 0 which is a voluntary program to encourage the development of energy efficient office products Energy Star is a U S registered service mark of the U S EPA As an Energy Star partner Hewlett Packard Company has determined that this product meets Energy Star guidelines for energy efficiency For more information see http www energystar gov Toner consumption EconoMode uses significantly less toner which might extend the life of the print cartridge Paper use This product s manual duplex feature two sided printing see Printing on both sides of the paper manual two sided printing and N up printing multiple pages printed on one page capability can reduce paper usage and the resulting demands on natural resources Plastics Plastic parts over 25 grams 0 9 oz
20. preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons Hewlett Packard limited warranty statement 91 92 TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE INNO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR O
21. teed Slot se co cccestec adden tates Odean ie ied dee tne ete ee ae 26 150 sheet main input tray evien eee eet ee A A NRA 26 Pringon envolopa oantein niiata anni aaia EAE EEE AAAA vee Mecsas eteuece 27 Printing multiple envelopes ceceecccec cee ce cece eee ceee cece ee eeteeeaaaaeeeceeeeesegaeaaaeaeeeseeeseeeecsaneeeeess 29 Printing on transparencies or labels cece ee eee eeeeee eee ene nese tees ee enneeeeetnieeeeeeieeeesneeeeeeaa 31 Printing on letterhead and preprinted fOrMs ccccccceceeeeeeeeeeeeeeneaeeeeeeeeeeeeeeseesecstenaeeaeeeeees 32 Printing on custom size media and cardstock cceceeeeeeeeeeeeeeeeeeeeeeeeneeeeee tenses etieeeeeetea 33 Printing on both sides of the paper manual two sided printing cceeeeeeesteeeeeeeeenes 34 Printing multiple pages on a single sheet of paper N Up printing ee eeeeeeeeeeeteeeeeeenaees 36 Printing DOOKI CS socsccncirenir aa iian eed acted peated endear teed inti ncaa ae ieee 37 Printing WatermMarkS 0000 0 eccce ee rece e et ee eerie errr ne ee eee n eterna anes ee naae eee eeeaaeeeeeeeaeeeeeeeaeeeeeeeaas 39 3 Maintenance Cleaning the Printer a vcs ecentetay ceceeecten ee ea vii cen eae eae ea at EAEE EEEa biel 42 Cleaning the print Cartridge Area eeecceeeeeeeeeeeeeeeeeeeeeeeeeaeeeeseeaeeeeseeaaeeeseneaaeeeeeeaeeees 42 Cleaning the printer media path cccceceeceeece cece eee eeeeeceeeaeceeeeeeeeeeesececnnaeeeeeeeeeese
22. to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technician Any changes or modifications to the printer that are not expressly approved by Hewlett Packard could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules FCC compliance 83 Declaration of Conformity statement Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet 1018 Regulatory Model BOISB 0207 00 Product Options ALL conforms to the following Product Specifications Safety IEC 60950 1 2001 EN 60950 1 2001 A11 IEC 60825 1 1993 A1 A2 EN 60825 1 1994 A1 A2 Class 1 Laser LED Product GB4943 2001 EMC CISP
23. 21 3 4is5 e6 1 2 9101112 As 456718 9 hahaashe 1 From your software application access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 2 On the Finishing tab select the correct number of pages per side NOTE Not all printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 3 Optional steps To include page borders select the check box To specify the order of pages printed on the sheet select the order from the drop down menu 4 Print the document 36 Chapter 2 Printing tasks ENWW Printing booklets You can print booklets on letter or A4 paper 1 Load the paper in the main input tray 2 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 3 On the Finishing tab select the option to Print On Both Sides Manually Select the appropriate binding option and click OK Print the document NOTE Not all printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 4 After side one has p
24. California please disregard the previous recommendations and use a dry lint free cloth The cloth may be moistened with water if desired 48 Chapter 3 Maintenance ENWW Changing the printer separation pad NOTE ENWW Normal use with good media causes wear The use of poor media might require more frequent replacement of the separation pad If the printer regularly pulls multiple sheets of media at a time you might need to change the separation pad See Ordering supplies to order a new printer separation pad Before you change the separation pad clean the pickup roller See Cleaning the pickup roller 1 Turn the printer off and then unplug the power cord from the printer Wait for the printer to cool Changing the printer separation pad 49 4 Insert the new separation pad and screw it into place 50 Chapter 3 Maintenance ENWW Redistributing toner When toner is low faded or light areas appear on the printed page You might be able to temporarily improve print quality by redistributing the toner which means that you might be able to finish the current print job before replacing the print cartridge CAUTION To prevent damage to the print cartridge minimize its exposure to direct light Cover the print cartridge with a sheet of paper 1 Open the print cartridge door and remove the print cartridge from the printer CAUTION To prevent damage to the print cartridge hold the print cartridge a
25. HP LaserJet 1018 User Guide HP LaserJet 1018 printer User Guide Copyright information 2006 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Part number CB419 90973 Edition 2 04 2009 The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Trademark credits Microsoft and Windows are U S registered trademarks of Microsoft Corporation Energy Star and the Energy Star logo are US registered marks of the United States Environmental Protection Agency ENWW Table of contents 1 Printer basics Quick access to more information cececeececceeeeeeeeceeaeeeeeeeeeseceaaeceeeeeeeeecneaeeeeeeeeeseesacaeeeeess 2 Web links for drivers Software and SUPPOSE cc cccccccccccceeeeeeeeeeeeeseaeseaeaessaeaeaeeeeeeeeesens 2 User guide MKS ocarina aaki okida dase a eeadetadennd nueeasone 2 Where to look for more information 0 cccccccceeeeeeeeeeeeeee eres eeceaeaaeeeeeeeeeseeteceueeeeeeeeeeetieees 2 Printer c
26. KS iinnat a a a aa e E AEN 66 Dropouts iosian annn a a a a ea aa aaa iiia aaea a aaa NT 66 Vertical INES esunsscniiiaa aad aaa E a A 67 Gray DACKGROUING secr E SS 67 TOME SMEA ater ceo aed aaa A E E E ENE AEAEE a a a aaa 67 LOOSE TOMER diriad aa naa E ea AE AANE ea A ae a 68 Vertical repetitive defects 2 0 0 2 eee ceccececceecceeeeeeeeeeeecneaaeeeeeeeeeeseeseceaaaaeaeeeeeeeeeesecsacaeeeeeeeeees 68 Mistormied Characters i scssiectseecc cee saeteceuigues cide a ia svi ctganeareceauelasuaeneanereaneraeeneaiueles 68 ENWW ENWW Page SKOW s ccaahiccissdcQessctiatesagactenavel since aa tag diaeandsatusuat a a aa a anes dens 69 GUI OR WAVCriiesicz ste stiaaecieSiectedaeeei tte dtesieadics laa hedesdianat aie ieess adie ee ake 69 WYrinklesS OF ClOa S S unaired anaa pati an eedhed sn E N AATA EENAA 69 Toner scatter Outline oeccusorccrenr inaani sanlede enegiganenveadaeags EEEE 70 Water droplets on bottom edge eee ceeeeeeeeeee eee eeeeeeeeseeeeeeeseneaeeeeeeeeaeeeseneeaeeeseeeaeeeeeeaaees 70 leaning JAME norconia dad tate dateatidepaneed edi staan E ddan 71 Typical media jam locations 0 0 00 ccc ceeeeeeeeeeee eee eeeeee eee teneeeeeeseeeeeeeesenaeeeeeeeaeeeeeeeaeets 71 REMOVING a jammed PAGE 2 ceseceeeecccetceeeeetceeeecutcceeeoneceeeenancndeeauenendeatcctedeauinndenstsneensnsnees 71 Appendix A Printer specifications Environmental Specifications seision daa eee a A EE EEEn AEEA 76 ACOUSTIC EMISSIONS ccceeeeeee cece cece e
27. R 22 1997 EN 55022 1998 Class B EN 61000 3 2 2000 EN 61000 3 3 1995 A1 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 2003 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems Compliance testing of product to standard with exception of clause 9 5 which is not yet in effect 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 3 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s Boise Idaho 83714 USA 01 January 2006 For Regulatory Topics ONLY Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Stra e 140 D 71034 B blingen Germany FAX 49 7031 14 3143 USA Contact Product Reg
28. Right click the HP LaserJet 1018 printer icon 3 Click Properties or click Printing Preferences 4 Change the settings and click OK Printer properties online help The printer properties driver online help includes specific information about the functions in the printer properties This online help guides you through the process of changing your printer s default settings For some drivers online help gives instructions on using context sensitive help Context sensitive help describes the options for the driver feature you are currently accessing Chapter 1 Printer basics ENWW To access the printer properties online help 1 From the software application click File and then click Print 2 Click Properties and then click Help Print setting priorities There are two ways to change print settings for this printer in the software application or in the printer driver Changes made in the software application override settings changed in the printer driver Within a software application changes made in the Page Setup dialog box override changes made in the Print dialog box If a particular print setting can be changed in more than one of the ways listed above use the method that has the highest priority ENWW Printer software 11 Printer information page The Printer Test page is a printer information page that resides within the memory of the printer During installation you can choose to print the Printer Test page If t
29. THERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Appendix C Warranty and licensing ENWW Hewlett Packard software license agreement ATTENTION USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with Hewlett Packard License Grant Hewlett Packard grants you a license to use one copy of the Software Use means storing loading installing executing or displaying the Software You may not modify the Software or disable any licensing or control features of the Software If the Software is licensed for concurrent use you may not allow more than the maximum number of authorized users to Use the Software concurrently Ownership The Software is owned and copyrighted by Hewlett Packard or its third party suppliers Your license confers no title to or ownership in the Software and is not a sale of any rights in the Software Hewlett Packa
30. aper HP LaserJet transparency film Print cartridges HP LaserJet printer family print media guide Media pickup roller Separation pad for the printer Appendix D HP parts and accessories HP brand paper for a variety of uses 1 box of 10 reams 500 sheets each To order a sample in the U S call 800 471 4701 Premium HP brand paper for use with HP LaserJet printers 1 box of 10 reams 500 sheets each To order a sample in the U S call 800 471 4701 HP brand transparency film for use with HP LaserJet monochrome printers Replacement print cartridges for the HP LaserJet 1018 printer 2 000 page cartridge See Print cartridge life expectancy for more information A guide to using paper and other print media with HP LaserJet printers Used to pick the media from the input tray and advance it through the printer Used to keep multiple sheets from feeding through the printer path HPM1120 HPJ1124 92296T letter 92296U A4 Q2612A 5851 1468 NOTE This document can be downloaded from http www hp com support ljpaperguide RL1 0266 RL1 0269 ENWW Ordering information continued Accessory part Input tray cover Used to cover the Q2460 40004 U S media in the input tray 2460 40005 Europe ENWW Ordering supplies 97 Using HP print cartridges NOTE CAUTION NOTE The following sections provide information about HP print cartridges and instruction
31. as instructed below The printer adjusts the fuser temperature according to the media type setting When printing on special media such as transparencies or labels this adjustment prevents the fuser from damaging the media as it passes through the printer CAUTION Inspect the media to make sure that it is not wrinkled or curled and that it does not have any torn edges or missing labels 1 Load a single page in the priority feed slot or load multiple pages in the main input tray Make sure that the top of the media is forward and the side to be printed rough side is facing up 2 Adjust the media guides 3 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 4 On the Paper Quality tab choose the correct media type Print the document ENWW Printing on transparencies or labels 31 Printing on letterhead and preprinted forms The HP LaserJet 1018 printer can print on letterhead and preprinted forms that can withstand temperatures of 200 C 392 F 1 Load the paper with the top forward and the side to be printed facing up Adjust the media guides to fit the width of the paper 2 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions On the Paper Quality tab choose the correct media type 4 Print the document To print using manual feed see Manual feed NOTE To prin
32. changing 45 cleaning 48 port USB location 4 power receptacle 4 power switch 4 preprinted forms guidelines 23 print cartridge changing 53 door 4 life expectancy 98 redistributing toner 51 storing 98 using HP cartridges 98 warranty 94 where to return for recycling 88 print cartridge area cleaning 42 print quality creases 69 curl 69 dropouts 66 gray background 67 light or faded print 66 loose toner 68 misformed characters 68 optimizing for media types 19 page skew 69 settings 18 toner scatter outline 70 toner smear 67 toner specks 66 vertical lines 67 vertical repetitive defects 68 wave 69 wrinkles 69 print settings changing 11 printer cleaning 42 configuration 3 connections 8 control panel 5 overview 4 repacking 101 software 9 software problems 64 specifications 75 printer driver installing 9 sites for download 2 Windows 9 ENWW printer media guides main input tray 6 priority feed slot 6 printer properties accessing 10 online help 10 printer specifications 80 printing booklets 37 canceling 17 cardstock 33 custom size media 33 envelopes 27 forms preprinted 32 labels 31 letterhead 32 manual feed 16 multiple pages on a single sheet of paper 36 N up 36 on both sides of the paper manual 34 transparencies 31 watermarks 39 priority feed slot loading 26 location 4 overview 6 R Ready light 4 recycling HP printing supplies returns and environmental program 88 where to return cartridges 88 redis
33. d the life of the printer ENWW Cleaning the printer 43 AQBbGc AagBoGc AOBOCC AaBbE c AGBbGc NOTE For best results use a sheet of transparency If you do not have any transparencies you can use copier grade media 70 to 90 g m 18 to 24 Ib with a smooth surface 1 Make sure that the printer is idle and the Ready light is on 2 Load the media in the input tray Print a cleaning page Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions NOTE The cleaning process takes approximately 3 minutes The cleaning page will stop periodically during the cleaning process Do not turn the printer off until the cleaning process has finished You might need to repeat the cleaning process several times to thoroughly clean the printer 44 Chapter 3 Maintenance ENWW Changing the pickup roller Normal use with good media causes wear The use of poor media might require more frequent replacement of the pickup roller If the printer regularly mispicks no media feeds through you might need to change or clean the pickup roller See Ordering supplies to order a new pickup roller CAUTION Failure to complete this procedure might damage the printer 1 Turn the printer off and then unplug the power cord from the printer Wait for the printer to cool CAUTION To prevent damage to the print cartridge minimize its exposure to direct light
34. ducts plastic trays and spools The remaining materials are disposed of in an environmentally responsible manner U S recycling returns For a more environmentally responsible return of used cartridges and supplies HP encourages the use of bulk returns Simply bundle two or more cartridges together and use the single pre paid pre addressed UPS label that is supplied in the package For more information in the U S call 800 340 2445 or visit the HP website at http www hp com recycle Non U S recycling returns Non US customers should visit the http www hp com recycle website for further information regarding availability of the HP Supplies Returns and Recycling program Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the Print Media Guide See Ordering supplies for ordering information This product is suitable for the use of recycled paper according to EN12281 2002 Material restrictions This HP product does not contain batteries 88 Appendix B Regulatory information ENWW ENWW Disposal of Waste Equipment by Users in Private Household in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipme
35. e Changing the print cartridge for instructions Toner smear If toner smears appear on the leading edge Aa BoCc of the media the media guides might be dirty Wipe the media guides with a dry lint Aa BoCc free cloth See Cleaning the printer for more Aa BuCc information Check the media type and quality AaBhCc Install a new HP print cartridge See Aa BoCc Changing the print cartridge for instructions The fuser temperature might be too low In your printer driver make sure that the appropriate media type is selected ENWW Improving print quality 67 68 Loose toner AaBke lt c XABoCc AQBboCc AQBboCc AaBbCc Vertical repetitive defects AaBbC AQBbCc AaBboC AaBbCc_ AaBbCce Misformed characters AGBP AAOBPTT AGBP AGBLCC AOB AGBP Chapter 4 Problem solving Clean the inside of the printer See Cleaning the printer for instructions Check the media type and quality See Printer media considerations for more information Install a new HP print cartridge See Changing the print cartridge for instructions In your printer driver make sure that the appropriate media type is selected Plug the printer directly into an AC outlet instead of into a power strip The print cartridge might be damaged If a repetitive mark occurs at the same spot on the page install a new HP print cartridge See Changing the print car
36. e print cartridge If the print quality begins to degrade under these circumstances you must install a new print cartridge even if there is toner supply remaining in the cartridge This life expectancy assumes that you set the print density to 3 and turn EconoMode off These are the default settings Saving toner While in EconoMode the printer uses less toner on each page Selecting this option will extend the life of the print cartridge and reduce your cost per page but it will reduce print quality HP does not recommend the full time use of EconoMode 98 Appendix D HP parts and accessories ENWW ENWW Service and support This appendix provides information on the following topics Availability of support and service Guidelines for repacking the printer How to contact HP 99 Availability of support and service Around the world HP provides a variety of service and support options for purchase Availability of these programs will vary depending upon your location HP Care Pack Services and Service Agreements HP has various service and support options that meet a wide range of needs These options are not part of the standard warranty Support services may vary by location For most printers HP offers both in warranty and post warranty HP Care Pack Services and Service Agreements To identify service and support options for this printer go to http www hpexpress services com 10467a and type the
37. ececae cece ceeeecaeaeeeeeeeseaaeaeeeeeeesesecaecaeeeeeesecsasaeeeeeeeeeeecneeeeess 77 Electrical Specifications amp siviseeceestecsves inevatvis sadeecenlacsidtieesaavteanecuaeataaes E i A d O Physical specifications a sssisissrrisriirrinanininirnarndnannnnninn kna NAANA KELANA EKANA AAE EAER EAA NAEK E 79 Printer capacities and ratings osececenirircicriiiiniiiiri dirian an E A E 80 Memory Specifications 2 0 2 cececee cence eee c tree eennne rete ee erent ee eaeeeeeeaaeeeeesaeeeeeeseeeeeesieeeeeenaeeeeaas 81 Appendix B Regulatory information FCC compliance seriti ciadenaadeatacedeeddetaswaladeiey cdeedauectigevesamuuentaataaunieays 83 Declaration of Conformity statement aaaeesseessseeeesrsenrrneserrrersnnastinsarinnaaattnaaannnaaatanaenannaatannne 84 Regulatory statements 2 0 0 0 ccc eee etter eee e eee eee ne ee eet e eee ee eeaaee eee eeae teen eaaeeeeeeaeeeeeeaaeeeeeeaas 85 Laser safety Statement iasc cc iesictetiieineeeiadeedieiaieinhaties dad eioheae niall cada 85 Canadian DOC regulations ce ceeceeeeeeeeeeeeeeeeneeeeeaeeeeeaeeeseaeeeseenaeeeseeiaeeeeeenieeeeeeaes 85 Korean EMI Statement sssrini ea a aE AEE aa EAE 85 Laser statement for Finland eccccceceecceceeeeeeeeeeeceeaeeeeceeeeeeeeseeeececncaesaeeeeeeeeeteeetenes 86 Environmental product stewardship program 2 cceccccceeeeeeeeeeeececeecaeeeeeeeeeesecsensaaaeeeeess 87 Protecting the environmen sccerieci iernii a A E R 87 OZONE PrOGUCHON
38. edia might have been in the input tray too long Turn over the stack of media in the tray Also try rotating the media 180 in the input tray The fuser temperature might be too high In your printer driver make sure that the appropriate media type is selected If the problem persists select a media type that uses a lower fuser temperature such as transparencies or light media Make sure that media is loaded properly See Loading media into the input trays for more information Check the media type and quality See Printer media considerations for more information Turn over the stack of media in the tray Also try rotating the media 180 in the input tray For envelopes this can be caused by air pockets inside the envelope Remove the envelope flatten the envelope and try printing again Improving print quality 69 Toner scatter outline Water droplets on bottom edge AaQBobCc AaBbCc AaBbCc AQBbCc AQBDG C4 B80 0 SOO OO Return to Finding the solution 70 Chapter 4 Problem solving If large amounts of toner have scattered around the characters the media might be resisting the toner A small amount of toner scatter is normal for laser printing Try a different media type See Printer media considerations for more information Turn over the stack of media in the tray Use media designed for laser printers See Printer media considerations for more information
39. eee eee eeeeceeeeaaeaeceeeeeeeeesedeecaeeaaeaeeeeeeeeeeeeeseeenaeeaeees 13 2 Printing tasks Manual feed is scc ccs saasenssacceeees casasated ea aE a a a Ea a a a E EAA a aa 16 To print using mantal Teed sissioni ian S 16 Canceling a Print JOD ae E E E 17 Understanding print quality settings aaesseseeeerrnensssnnessesnnnnnnsnnnaaeannnaannannaaanennaaatannnaaeennnaannana 18 Optimizing print quality for media types cceceeeeecceceeeeeeeeeeececeenecaeeeeeeeeeeeeeseeeeeaeeaeeeteeeneees 19 Guidelines TOF using media ssiirsesiariiiriris indini ani EA AAEN 20 PAD SM enoii a a aii aaa aa en aa aa aa EE aE aR Aaa aaa 20 LADGIS ceiien i a Aea aE a a E iada 21 TANS e E E E EA 21 ENVelOpES meanen aeaieie adasa diades as aia Padaiga aisaka eder Daaa dainai Eada raa adaiTe 21 Cardstock and heavy Media seresicrcrsorcinsiiniiri ni EE EREA 22 Letterhead and preprinted fOrmS 2 cceeceeeeececce eee eeeeeeeceeceeeeeeeeeeesecsacaeeeeeeeeeeeeeeesinaeeees 23 Choosing paper and other media cece cecceccceeeeeeeeenceeee eee tececaeeeeeeeeeseaaaeaeeeeeeesescneieeeeeeetes 24 AP Mediasie ana i aiaa ada nae aiaa eiaa a ada aeaa geandesvaestinieate 24 Media t AVOid csoma a E a E E ENE AEEA 24 Media that might damage the printer 0 ce ceeeeeeteeeeeeeeeeee ee eeneeeeeteeeeesieeeeetneeeeesieeeeee 24 Loading media into the input trays eesseseesreeersrresererneeerrrnnnaeenraneinannaadinnnaddinnnnaaenanaeaenannnaa 26 Priority
40. ent printer driver printer software to create the document or the printer properties settings in the software are different the page format might change when you try to print using your new printer driver or settings To help eliminate this problem try the following e Create documents and print them using the same printer driver printer software and printer properties settings regardless of which HP LaserJet printer you use to print them e Change the resolution paper size font settings and other settings See Printer properties driver for more information Graphics quality The graphics settings might be unsuitable for your print job Check the graphic settings such as resolution in the printer properties and adjust them as necessary See Printer properties driver for more information NOTE Some resolution might be lost when converting from one graphics format to another Return to Finding the solution ENWW Printed page is different than what appeared on screen 63 Printer software problems Printer software problems Problem A printer driver for the HP LaserJet 1018 printer is not visible in the Printer folder An error message was displayed during the software installation 64 Chapter 4 Problem solving Restart the computer Reinstall the printer software In the Windows task bar click Start select Programs select HP select HP LaserJet 1018 series and click Uninstall HP LaserJet 1018 series
41. er twice NOTE Manual two sided printing can cause the printer to become dirty reducing print quality See Cleaning the printer for instructions if the printer becomes dirty 1 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 2 On the Finishing tab select Print On Both Sides Manually Select the appropriate binding option and click OK 3 Print the document NOTE Not all printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 4 After side one has printed gather the printed pages turn the printed side down and straighten the stack 34 Chapter 2 Printing tasks ENWW 5 Place the stack back in the input tray Side one should be facing down with the bottom edge feeding into the printer first 6 Click Continue to print side two ENWW Printing on both sides of the paper manual two sided printing 35 Printing multiple pages on a single sheet of paper N up printing You can select the number of pages that you want to print on a single sheet of paper If you choose to print more than one page per sheet the pages appear smaller and are arranged on the sheet in the order that they would otherwise be printed 1 2 Hazla 5 1 11
42. g blank pages 62 contacting HP support 57 creases 69 curl 69 Demo page 56 dropouts 66 garbled text 62 gray background 67 incomplete text 62 light or faded print 66 loose toner 68 misformed characters 68 missing graphics or text 62 page skew 69 paper handling problems 60 poor graphics quality 63 print quality 57 printed page and expectations 57 printed page differs from on screen page 62 printer setup 56 printer software problems 64 106 Index printer computer communication 57 Ready light 56 solutions 56 toner scatter outline 70 toner smear 67 toner specks 66 vertical lines 67 vertical repetitive defects 68 wave 69 wrinkles 69 two sided printing manual 34 U USB port location 4 user guide links 2 using HP print cartridges 98 Ww warranty extended 100 print cartridge 94 product 91 watermarks printing 39 web based support 2 ENWW 2006 Hewlett Packard Development Company L P www hp com CB419 90973
43. gs for all future print jobs access the properties through the Start menu in the Windows task bar To change the print quality settings only for the current software application access the properties through the Print Setup menu in the application you are using to print See Printer properties driver for more information Chapter 2 Printing tasks ENWW Optimizing print quality for media types Media type settings control the temperature of your printer s fuser You can change the settings for the media that you are using to optimize the print quality The HP LaserJet 1018 printer provides a number of print modes that allow the unit to adapt more specifically to the printer s media environment The following tables provide an overview of the driver print modes NOTE When using the CARDSTOCK ENVELOPE LABEL and ROUGH modes the printer pauses between pages and the number of pages per minute decreases Driver print default modes a TRANSPARENCY 4 mil 0 1 monochrome overhead transparencies OHTs ENWW Optimizing print quality for media types 19 Guidelines for using media The following sections provide guidelines and instructions for printing on transparencies envelopes and other special media Guidelines and specifications are included to help you select media that optimizes print quality and avoid media that might cause jams or damage the printer Paper For best results use conventional 75 g m 20 Ib paper Make su
44. h a peel off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer The printer s maximum temperature is 200 C 392 F The extra flaps and strips might cause wrinkling creasing or jams Envelope storage Proper storage of envelopes contributes to good print quality You should store envelopes flat If air is trapped in an envelope creating an air bubble the envelope might wrinkle during printing Cardstock and heavy media You can print many types of cardstock from the media input trays including index cards and postcards Some cardstock performs better than others because its construction is better suited for feeding through a laser printer For optimum printer performance do not use paper heavier than 157 g m 42 Ib Paper that is too heavy might cause misfeeds stacking problems paper jams poor toner fusing poor print quality or excessive mechanical wear You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use paper with a smoothness rating of 100 180 Sheffield Chapter 2 Printing tasks ENWW NOTE ENWW Cardstock construction e Smoothness The 135 157 g m 36 42 Ib cardstock should have a smoothness rating of 100 180 Sheffield 60 135 g m 16 36 Ib cardstock should have a smoothness rating of 100 250 Sheffield e Construction Cardstock should lie flat with less than 5 mm 0 2 inc
45. he page prints you correctly installed the printer Printer Test page The Printer Test page contains information about printer driver and port settings The page also contains information about the printer name and model computer name and so on You can print the Printer Test page from the printer driver 12 Chapter 1 Printer basics ENWW Printer media considerations CAUTION ENWW HP LaserJet printers produce excellent print quality The printer accepts a variety of media such as cut sheet paper including recycled paper envelopes labels transparencies vellum and custom size paper Properties such as weight grain and moisture content are important factors affecting printer performance and output quality The printer can use a variety of paper and other print media in accordance with the guidelines in this user guide Media that does not meet these guidelines might cause the following problems e Poor print quality e Increased media jams e Premature wear on the printer requiring repair For best results use only HP brand paper and print media Hewlett Packard Company cannot recommend the use of other brands Because they are not HP products HP cannot influence or control their quality It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory results This might be the result of improper handling unacceptable temperature and humidity levels or other variables over wh
46. hes of curl e Condition Make sure that the cardstock is not wrinkled nicked or otherwise damaged e Sizes Only use cardstock within the following size ranges e Minimum 76 x 127 mm 3 x 5 inches e Maximum 216 x 356 mm 8 5 x 14 0 inches Cardstock guidelines Set margins at least 2 mm 0 08 inches away from the edges Letterhead and preprinted forms Letterhead is premium paper that often has a watermark sometimes uses cotton fiber and is available in a wide range of colors and finishes with matching envelopes Preprinted forms can be made of a broad spectrum of paper types ranging from recycled to premium Many manufactures now design these grades of paper with properties optimized for laser printer and advertise the paper as laser compatible or laser guaranteed Some page to page variation is normal when printing with laser printers This variation cannot be observed when printing on plain paper However this variation is obvious when printing on preprinted forms because the lines and boxes are already placed on the page To avoid problems when using preprinted forms embossed paper and letterhead observe the following guidelines e Avoid using low temperature inks the kind used with some types of thermography e Use preprinted forms and letterhead paper that have been printed by offset lithography or engraving e Use forms that have been created with heat resistant inks that will not melt vaporize or release unde
47. his includes the USB and power cables Try a new cable Reinstall the printer software In the Windows task bar click Start select Programs select HP select HP LaserJet 1018 series and click Uninstall HP LaserJet 1018 series Turn the printer off Install the printer software from the CD Turn the printer back on NOTE Close any applications that are running To close an application that has an icon in the task bar right click the icon and select Close or Disable Return to Finding the solution ENWW Printer software problems 65 Improving print quality This section provides information about identifying and correcting print defects Light or faded print The toner supply is low See Redistributing toner for more information The media might not meet HP s media specifications for example the media is too moist or too rough See Printer media considerations for more information If the whole page is light the print density adjustment is too light or EconoMode might be turned on Adjust the print density and disable EconoMode in the printer properties See Saving toner for more information Toner specks The media might not meet HP s media AQ BoCc specifications for example the media is too e moist or too rough See Printer media AQBoGc considerations for more information AQ BOCc The printer might need to be cleaned See a Cleaning the printer or Cleaning the printer
48. ich HP has no control Before purchasing a large quantity of media make sure that it meets the requirements specified in this user guide and in the HP LaserJet printer family print media guide The guidelines can be downloaded from hittp www hp com support jpaperguide or see Ordering supplies for more information about ordering the guidelines Always test media before you purchase a large quantity Using media that does not meet HP s specifications might cause problems for the printer requiring repair This repair is not covered by the HP warranty or service agreements Supported media sizes For information about supported media sizes see Printer capacities and ratings Printer media considerations 13 14 Chapter 1 Printer basics ENWW ENWW Printing tasks This chapter provides information on the following topics Manual feed Canceling a print job Understanding print quality settings Optimizing print quality for media types Guidelines for using media Choosing paper and other media Loading media into the input trays Printing an envelope Printing multiple envelopes Printing on transparencies or labels Printing on letterhead and preprinted forms Printing on custom size media and cardstock Printing on both sides of the paper manual two sided printing Printing multiple pages on a single sheet of paper N up printing Printing booklets Printing wa
49. ides to the width and length of the media that you are using and try reprinting See Media paths or Loading media into the input trays for more information More than one sheet of media feeds through the printer at one time The media input tray might be too full See Loading media into the input trays for more information Make sure that the media is not wrinkled folded or damaged Try paper from a new ream Do not fan the paper before loading it into the input tray The printer separation pad might be worn See Changing the printer separation pad for more information Printer does not pull media from the media input tray Make sure that the printer is not in manual feed mode Make sure that the media guides are adjusted properly The pickup roller might be dirty or damaged See Cleaning the pickup roller or Changing the pickup roller for instructions 60 Chapter 4 Problem solving ENWW NOTE ENWW Printer curled the media e See Curl or wave for more information e See Media paths or Choosing paper and other media for more information Print job is extremely slow The maximum speed of the printer is up to 12 ppm for A4 media and 12 ppm for letter media for the HP LaserJet 1018 printer Your print job might be very complex Try the following e Reduce the complexity of your document for example reduce the number of multiple graphics e Access the printer properties in the printer driver See Printer prope
50. ing data The printer will return to the Ready state ENWW Canceling a print job 17 Understanding print quality settings NOTE NOTE 18 Print quality settings affect how light or dark the print is on the page and the style in which the graphics are printed You can also use the print quality settings to optimize the print quality for a specific media type See Optimizing print quality for media types for more information You can change the settings in the printer properties to accommodate the types of jobs you are printing The following are the settings e FastRes 1200 This setting provides 1200 dpi effective output quality 600 x 600 x 2 dpi with HP Resolution Enhancement technology REt e 600 dpi This setting provides 600 x 600 dpi output with Resolution Enhancement technology REt for improved text e EconoMode Save Toner Text is printed using less toner This setting is useful when you are printing drafts You can turn on this option independently of other print quality settings 1 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 2 On the Finishing tab select the print quality setting you want to use Not all printer features are available in all drivers or operating systems See the printer properties driver online Help for information about the availability of features for that driver To change the print quality settin
51. inter CAUTION CAUTION Clean the outside of the printer with a clean damp cloth when necessary Do not use ammonia based cleaners on or around the printer During the printing process media toner and dust particles can accumulate inside the printer Over time this buildup can cause print quality problems such as toner specks or smearing and paper jams To correct and prevent these types of problems you can clean the print cartridge area and the printer media path Cleaning the print cartridge area You do not need to clean the print cartridge area often However cleaning this area can improve the quality of your printed sheets 1 Turn the printer off and then unplug the power cord Wait for the printer to cool To prevent damage do not expose the print cartridge to light Cover the print cartridge if necessary Also do not touch the black sponge transfer roller inside the printer By doing so you can damage the printer 2 Open the print cartridge door and remove the print cartridge 42 Chapter 3 Maintenance ENWW 3 With a dry lint free cloth wipe any residue from the media path area and the print cartridge cavity Cleaning the printer media path If you are experiencing toner specks or dots on the printouts you can use the HP LaserJet cleaning utility to remove excess media and toner particles that can accumulate on the fuser assembly and rollers Cleaning the media path might exten
52. match the width of the media that you are using wan SSS See Choosing paper and other media for more information about media types Main input tray The main input tray accessed from the front of the printer holds up to 150 sheets of 20 Ib paper or other media For information about media specifications see Printer capacities and ratings Media guides ensure the media is correctly fed into the printer and the print is not skewed crooked on the media The main input tray has both side and front media guides When loading media adjust the media guides to match the length and width of the media that you are using nter basics ENWW Output bin The output bin is located on the top of the printer Printed media is collected here in the correct sequence The output media support provides improved stacking for large print jobs ENWW Media paths 7 Printer connections The HP LaserJet 1018 printer supports USB 2 0 High Speed connections Connecting the USB cable 1 Plug the USB cable into the printer 2 Plug the other end of the USB cable into the computer when prompted to do so during the software installation 8 Chapter 1 Printer basics ENWW Printer software NOTE NOTE ENWW The following sections describe the supported operating systems and the software that is provided with the HP LaserJet 1018 printer Not all software is available in all languages Supported operating s
53. media considerations for more information Typical media jam locations e Print cartridge area See Removing a jammed page for instructions e Input tray areas If the page is still sticking out of the input tray gently try to remove it from the input tray without tearing the page If you feel resistance see Removing a jammed page for instructions e Output path If the page is sticking out of the output bin see Removing a jammed page for instructions There might be loose toner in the printer after a media jam This toner clears up after a few sheets are printed Removing a jammed page Media jams might result in loose toner on the page If you get any toner on your clothes wash them in cold water Hot water will permanently set the toner into the fabric Clearing jams 71 CAUTION To prevent damage to the printer when clearing jams including jams in the output bin always open the print cartridge door and remove the print cartridge CAUTION To prevent damage to the print cartridge minimize its exposure to direct light Cover the print cartridge with a sheet of paper 1 Open the print cartridge door and remove the print cartridge 2 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the printer 72 Chapter 4 Problem solving ENWW 3 When you have removed the jammed media replace the print cartridge and close the print cartridge d
54. ms and skewing always adjust the side and front media guides When you add new media make sure that you remove all of the media from the input tray and straighten the stack of new media This helps prevent multiple sheets of media from feeding through the printer at one time reducing media jams 26 Chapter 2 Printing tasks ENWW Printing an envelope Only use envelopes that are recommended for laser printers See Printer media considerations for more information NOTE Use the priority feed slot for printing one envelope Use the main input tray for printing multiple envelopes 1 Before loading the envelope slide the media guides outward to slightly wider than the envelopes NOTE If the envelope has a flap on the short edge feed that edge into the printer first 2 Place the envelope with the side to be printed facing up and the top edge along the left media guide ENWW Printing an envelope 27 4 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 5 On the Paper Quality tab select Envelope as the media type NOTE Not all printer features are available in all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 6 Print the envelope To print using manual feed see Manual feed 28 Chapter 2 Printing tasks ENWW Printing multiple envelopes O
55. n HP print Cartridges 20 0 0 eeeccceeeeecneeeeeeecneeeeeeeeneee ee aaa d 98 SLONMING Print CAMUMAGESS az ces etstecesesscecas a a a decuuliiadgunsvaeadgeqecssaesena es 98 Print cartridge life expectancy 2 cee teeter ettee teeta ee eee tienes ee tieeeeeeniieeeeeetieeeeerenea 98 SAVING TONGI searre acetate hele EAEE E E A EE E 98 vi Appendix E Service and support Availability of Support ANd service ccecccceeeeeeeeeceeeeeeeeeecaaeceeeeeeesesaeaaeceeeesesecaeeeeeeeeeeeeaees 100 HP Care Pack Services and Service Agreements 0 0 00 eecceceeeeeeeeeneeeeeeeneeeeeeeneeeeeeeaaes 100 Guidelines for repacking the printer 0 cccccecceeeeeeeeeeeceeeeeeeeeeeeeeeseceaaeaeeeeeeeeeeeeeeteneeenaneas 101 HOW to Contact HP rsisi iann a A Eaa EEEE AEO AEE a Ea Eea SAES 102 Index ENWW ENWW Printer basics This chapter provides information on the following topics Quick access to more information Printer configuration Walkaround Printer control panel Media paths Printer connections Printer software Printer information page Printer media considerations Quick access to more information 2 The following sections provide resources for additional information about the HP LaserJet 1018 printer Web links for drivers software and support If you need to contact HP for service or support use one of the following links HP LaserJet 1018 printer e Inthe United States see http
56. n other locations see http www hp com Finding the solution 57 Status light patterns 58 Light status legend a ILA Chapter 4 Problem solving Ready The printer is ready to print Processing data The printer is receiving or processing data Cleaning mode A Cleaning page or a Printer Test page is printing Out of memory The printer is out of memory Symbol for light on Symbol for light blinking No action is necessary Wait for the job to print To cancel the current job press the Cancet button Wait until the Cleaning page is finished printing and the printer is in the Ready state This could take up to two minutes Wait until the Printer Test page is finished printing and the printer is in Ready state The page you are printing might be too complex for the printer s memory capacity Try lowering the resolution See Understanding print quality settings for more information ENWW Control panel light message continued Light status State of the printer faction Attention door open media Check the following out no print cartridge or media jam e The print cartridge door is completely closed This printer is in an error state that requires operator intervention Media is loaded See Loading media into the input trays for instructions The print cartridge is correctly installed in the printer See Changing the print cartridge for instructions The
57. nly use envelopes that are recommended for laser printers See Printer media considerations for more information NOTE Use the priority feed slot for printing one envelope Use the main input tray for printing multiple envelopes 1 Before loading the envelopes slide the media guides outward to slightly wider than the envelopes AN 5 So Y S 2 Place the envelopes with the side to be printed facing up and the top edge along the left media guide Stack up to 15 envelopes NOTE If the envelopes have a flap on the short edge feed that edge into the printer first 3 Adjust the media guides to the length and width of the envelopes ENWW Printing multiple envelopes 29 4 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions NOTE Not all printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 5 On the Paper Quality tab select Envelope as the media type 6 Print the envelopes 30 Chapter 2 Printing tasks ENWW Printing on transparencies or labels Use only transparencies and labels that are recommended for use in laser printers such as HP transparency film and HP LaserJet labels See Printer media considerations for more information CAUTION Be sure to set the correct media type in the printer settings
58. nt The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product For more information To obtain information about these environmental topics e Product environmental profile sheet for this and many related HP products e HP s commitment to the environment e HP s environmental management system e HP s end of life product return and recycling program e Material safety data sheets Visit http www hp com go environment or http www hp com hpinfo community environment productinfo safety Environmental product stewardship program 89 Material safety data sheet Material Safety Data Sheets MSDS for supplies containing chemical substances for example toner can be obtained by contacting the HP website at http www hp com go msds or http www hp com hpinfo community environment productinfo safety 90 Appendix B Regulatory information ENWW C Warranty and licensing Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet 1018 printer 12 month limited warranty ENWW HP warrants to you the end user customer that HP hardware and
59. nter Test page Yes If the Demo page printed go to Step 4 Is the print quality acceptable If no paper came out see Paper handling problems If you are unable to resolve the problem Contact HP support 56 Chapter 4 Problem solving ENWW ENWW Step 4 Is the print quality acceptable Yes If the print quality is acceptable go to Step 5 Is the printer communicating with the computer If the print quality is poor see Improving print quality Verify that the print settings are correct for the media you are using See Choosing paper and other media for information on adjusting the settings for various types of media If you are unable to resolve the problem Contact HP support Step 5 Is the printer communicating with the computer Try printing a document from a software application Yes If the document prints go to Step 6 Does the printed page look like you expected If the document does not print see Printer software problems If you are unable to resolve the problem Contact HP support Step 6 Does the printed page look like you expected Yes The problem should be resolved If it is not resolved Contact HP support See Printed page is different than what appeared on screen If you are unable to resolve the problem Contact HP support Contact HP support e Inthe United States see http www hp com support j1018 for the HP LaserJet 1018 printer e I
60. oading media 26 loading priority feed slot 26 main 4 6 priority feed slot 4 6 J jams clearing 71 L labels guidelines for using 21 printing 31 letterhead guidelines for using 23 printing 32 license software 93 life expectancy print cartridge 98 Index 103 lights Attention 4 Ready 4 status light patterns 58 loading media 150 sheet input tray 26 priority feed slot 26 M main input tray loading 26 location 4 media path 6 maintenance agreements 100 manual feed printing 16 manual two sided printing 34 Material Safety Data Sheet MSDS 90 media clearing jams 71 guidelines foruse 20 loading 26 optimizing print quality for media types 19 printing custom size media 33 printing manually 16 recommended 24 selecting 24 supported sizes 13 types that might damage the printer 24 types to avoid 24 media guides main input tray 6 priority feed slot 6 media paths cleaning 43 main input tray 6 output bin 7 overview 6 priority feed slot 6 missing graphics 62 missing text 62 multiple pages printing on a single sheet of paper 36 N N up printing 36 O online help printer properties 10 on off switch 4 operating systems supported 9 optimizing print quality for media types 19 ordering supplies and accessories 96 output bin 4 7 output media support 4 overview printer 4 104 Index P paper problems and solutions 20 selecting 24 supported sizes 13 using 20 paper handling problems 60 pickup roller
61. on a single sheet of media N up printing resolution and watermarks You can access the printer properties in the following ways e Through the software application that you are using to print This only changes the settings for the current software application e Through the Windows operating system This changes the default settings for all future print jobs Because many software applications use a different method of accessing the printer properties the following section describes the most common methods used in Windows 98 SE 2000 ME and Windows XP To only change the settings for the current software application Although the steps can vary between software applications this is the most common method 1 From the File menu in the software application click Print 2 On the Print dialog click Properties 3 Change the settings and click OK To change the default settings for all future print jobs in Windows 98 SE 2000 and ME 1 In the Windows task bar click Start select Settings and click Printers 2 Right click the HP LaserJet 1018 printer icon 3 Click Properties in Windows 2000 you can also click Printing Preferences 4 Change the settings and click OK In Windows 2000 many of these features are available from the Printing Preferences menu To change the default settings for all future print jobs in Windows XP 1 In the Windows task bar click Start select Settings and click Printers and Faxes 2
62. onfiguration rere 3 AP LaserJet 1018 printer ciinii a aa a aaa eiea 3 Walkaro n so ecsecscncivacesszetadexsiandecondessevsieinescandu aaan aar Tai aaan a E e tadapasiadanedvetadateeatiecusndnueay 4 Printer control PaMmeliisiccisichssdetataectes aa EE E a A AE i a E 5 M dia paths ocacion aaan aa aE aE a Eae a a anaana Ee Ea a 6 Priority feed Slot srecotcrconrerciciiiriii iinei EEA TEA ET 6 Main Mpat TAY rcer tiaina ae aE ie A a EA AEE Ae Tais 6 OUTPUT DIM 4 iaeccsdecaatedeedei ein iicc eaealctaaiestiaciteaceceeadas Ea Eea A AAE a A AEE 7 Printer COnnectionS a ivecnnccsacderaeciedecssaateddena iie a aa aE aaa E EAA 8 Connecting the USB cabl sisii ia E a AA a 8 Printer SoftWare siiin iadaaa iaaa aa a aaia a eai a a aaa 9 Supported operating SYSteMS sassanida aiaa aa a aidaa aaaeaii 9 Printer software for Windows computers ccccceeeeeeeeeeeeeeeeeeeencaeceeeeeeeseceneaeeeeeeesessnaeees 9 Printer driver Saasnianen a aa A a AE 9 Printer properties driver 2 ivcstu civcta cuececais fecsdany isna apan NEERA ATAARE SARNANEB 10 Printer properties online Help snuten aa a a aiaa 10 Print Sting pionie oeer 11 Printerinformation page ia ci sceccatvtediecvesdedtvetacdetetiadetsdnadeeeetdasdevtanievhlldlaaeethlta A 12 Printer Te tpa ge iz cveceiess NE ENN 12 Printer media considerations si ssescascdsieesedecdsededcuedaaseiddedseaaddwsdansatedecesesaeuadeataneaddiaaraaddavdasseeereds 13 Supported media sizes cecceccceeccccccece
63. oor After clearing a media jam you might need to turn the printer off and turn it back on again NOTE When you add new media remove all of the media from the input tray and straighten the stack of new media Return to Finding the solution ENWW Clearing jams 73 74 Chapter 4 Problem solving ENWW ENWW Printer specifications This appendix provides information on the following topics Environmental specifications Acoustic emissions Electrical specifications Physical specifications Printer capacities and ratings Memory specifications 75 Environmental specifications Operating environment Install in a well ventilated dust free area Printer plugged into an AC outlet e Temperature 10 C to 32 5 C 50 F to 90 5 F e Humidity 20 to 80 no condensation Storage environment Printer unplugged from an AC outlet e Temperature 0 C to 40 C 32 F to 104 F e Humidity 10 to 80 no condensation NOTE Values are current as of April 1 2004 Values are subject to change without notice See http www hp com support j1018 for current information 76 Appendix A Printer specifications ENWW Acoustic emissions ENWW Acoustic emissions 2 Sound power level Declared per ISO 9296 Printing Lwaa lt 6 2 Bels A and 62dB A Ready PowerSave Inaudible Sound pressure level bystander position Declared Per ISO 9296 Printing Lwaa 4 9 Bels A and 49dB
64. othing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric 54 Chapter 3 Maintenance ENWW ENWW Problem solving This chapter provides information on the following topics Finding the solution Status light patterns Paper handling problems Printer software problems Improving print quality e e Printed page is different than what appeared on screen e e Clearing jams 55 Finding the solution You can use this section to find the solution to common printer problems Step 1 Is the printer set up correctly e ls the printer plugged into a power outlet that is known to work e Is the on off switch in the on position e Is the print cartridge properly installed See Changing the print cartridge e Is paper properly loaded in the input tray See Loading media into the input trays Yes If you answered yes to the questions above go to Step 2 Is the Ready light on No If the printer will not turn on Contact HP support Step 2 Is the Ready light on Do the control panel lights look like this picture gt NOTE See Printer control panel for a description of the lights on the control panel If the control panel lights do not look like the picture above see Status light patterns If you are unable to resolve the problem Contact HP support Step 3 Can you print a Printer Test page Print a Pri
65. our media supplier should understand the requirements specified in the HP LaserJet printer family print media guide HP part number 5851 1468 See Printer media considerations for more information HP media HP recommends the following HP media e HP Multipurpose Paper e HP Office Paper e HP All in One Printing Paper e HP LaserJet Paper e HP Premium Choice LaserJet Paper Media to avoid The HP LaserJet 1018 printer can handle many types of media Use of media outside the printer s specifications will cause a loss of print quality and increase the chance of paper jams e Do not use paper that is too rough e Do not use paper with cutouts or perforations other than standard three hole punched paper e Do not use multipart forms e Do not use paper with a watermark if you are printing solid patterns Media that might damage the printer In rare circumstances media can damage the printer The following media must be avoided to prevent possible damage e Do not use media with staples attached e Do not use transparencies designed for Inkjet printers or other low temperature printers Use only transparencies that are specified for use with HP LaserJet printers 24 Chapter 2 Printing tasks ENWW ENWW e Do not use photo paper intended for Inkjet printers e Donotuse paper that is embossed or coated and is not designed for the temperatures of the printer s image fuser Select media that can tolerate temperatures of 200
66. ox from the same manufacturer Successful printing on envelopes depends upon the quality of the envelopes When selecting envelopes consider the following components e Weight The weight of the envelope paper should not exceed 90 g m 24 Ib or jamming might result e Construction Prior to printing envelopes should lie flat with less than 6 mm 0 25 inches curl and should not contain air Envelopes that trap air might cause problems Do not use envelopes that contain clasps snaps tie strings transparent windows holes perforations cut outs synthetic materials stamping or embossing Do not use envelopes with adhesives that do not require moistening but rely instead on pressure to seal them e Condition Make sure that the envelopes are not wrinkled nicked or otherwise damaged Make sure that the envelopes do not have any exposed adhesive e Sizes The envelope sizes range from 90 x 160 mm 3 5 x 6 3 inches to 178 x 254 mm 7 x 10 inches Guidelines for using media 21 NOTE 22 Envelopes with double side seams An envelope with double side seam construction has vertical seams at both ends of the envelope rather than diagonal seams This style might be more likely to wrinkle Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration 1 acceptable envelope construction 2 unacceptable envelope construction Envelopes with adhesive strips or flaps Envelopes wit
67. printer model number In North America Service Agreement information can be obtained through HP Customer Care Call 1 800 HPINVENT 1 800 474 6836 U S or 1 877 231 4351 Canada In other countries regions please contact your country region specific HP Customer Care Center See the inbox flyer or go to http www hp com for the HP Customer Care telephone number in your country region 100 Appendix E Service and support ENWW Guidelines for repacking the printer Use the following guidelines when repacking the printer e Remove and keep the print cartridge If the print cartridge is left in the printer severe damage to the printer may occur CAUTION To prevent damage to the print cartridge store the print cartridge in its original packing material or store it so that it is not exposed to light e f possible use the original shipping container and packing material Shipping damage as a result of inadequate packing is your responsibility If you have already disposed of the printer s packing material contact a local mailing service for information on repacking the printer e Remove and keep any cables trays and optional accessories installed in the printer e f possible include print samples and 5 to 10 sheets of paper or other media that did not print correctly e Hewlett Packard recommends that you insure the equipment for shipment ENWW Guidelines for repacking the printer 101 How to contact HP If you need to contact HP
68. rd s third party suppliers may protect their rights in the event of any violation of these License Terms Copies and Adaptations You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software You must reproduce all copyright notices in the original Software on all copies or adaptations You may not copy the Software onto any public network No Disassembly or Decryption You may not disassemble or decompile the Software unless HP s prior written consent is obtained In some jurisdictions HP s consent may not be required for limited disassembly or decompilation Upon request you will provide HP with reasonably detailed information regarding any disassembly or decompilation You may not decrypt the Software unless decryption is a necessary part of the operation of the Software Transfer Your license will automatically terminate upon any transfer of the Software Upon transfer you must deliver the Software including any copies and related documentation to the transferee The transferee must accept these License Terms as a condition to the transfer Termination HP may terminate your license upon notice for failure to comply with any of these License Terms Upon termination you must immediately destroy the Software together with all copies adaptations and merged portions in any form Export Requirements You may not export or re export the
69. re is no media jam See Clearing jams for instructions Printer initialization No action is necessary A printer initialization is taking place Fatal error Unplug the printer for 30 minutes and then plug the printer back in power outlet All lights are on If the printer still has an error contact HP Support See Contact HP support All lights are off Make sure that there is power Unplug both ends of the power cord and then plug the power cord back into the printer and the power outlet Return to Finding the solution ENWW Status light patterns 59 Paper handling problems Choose the item that best describes the problem Media jam Print is skewed crooked More than one sheet of media feeds through the printer at one time Printer does not pull media from the media input tray Printer curled the media Print job is extremely slow Media jam See Clearing jams for more information Make sure that you are printing with media that meets specifications See Printer media considerations for more information Do not print on used paper Make sure that you are printing with media that is not wrinkled folded or damaged Make sure that the printer is clean See Cleaning the printer for more information Print is skewed crooked A small amount of skew is normal and might become obvious when using preprinted forms See Page skew for more information Adjust the media gu
70. re that the paper is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids and curled or bent edges If you are unsure about what type of paper you are loading such as bond or recycled check the label on the package of paper Some paper causes print quality problems jamming or damage to the printer Paper usage Poor print quality or toner Too moist too rough too Try another kind of paper adhesion smooth or embossed between 100 250 Sheffield and 4 69 ist tent Problems with feeding Faulty paper lot arois ne ooren Check the printer and make sure that the appropriate media type has been selected Dropouts jamming or curl Stored improperly Store paper flat in its moisture proof wrapping Increased gray background Might be too heavy Use lighter paper shading Excessive curl Too moist wrong grain Use long grain paper direction or short grain construction Problems with feeding Check the printer and make sure that the appropriate media type has been selected Jamming or damage to printer Cutouts or perforations Do not use paper with cutouts or perforations Problems with feeding Ragged edges Use good quality paper NOTE The printer uses heat and pressure to fuse toner to the paper Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature The printer s maximum temperature is 200 C 392 F for 0 1 second Do not use
71. rinted gather the printed pages turn the printed side down and straighten the stack of paper ENWW Printing booklets 37 5 Place the pages from side one back in the input tray Side one should be facing down with the bottom edge feeding into the printer first 6 Print side two 7 Fold and staple the pages 38 Chapter 2 Printing tasks ENWW Printing watermarks You can use the watermark option to print text underneath in the background of an existing document For example you might want to have large gray letters reading Draft or Confidential printed diagonally across the first page or all of the pages of a document 1 From your software application access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 2 On the Effects tab select the watermark you want to use NOTE Not all printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 3 Print the document ENWW Printing watermarks 39 40 Chapter 2 Printing tasks ENWW ENWW Maintenance This chapter provides information on the following topics Cleaning the printer Changing the pickup roller Cleaning the pickup roller Changing the printer separation pad Redistributing toner Changing the print cartridge 41 Cleaning the pr
72. rties driver for instructions Set the media type to plain paper This may cause toner to fuse improperly if you are using heavy media e Narrow media or heavy media will slow printing Use normal media e Print speed is based on computer processor speed the amount of memory and the amount of hard disk space available on your computer Try increasing these components Return to Finding the solution Paper handling problems 61 Printed page is different than what appeared on screen Choose the item that best describes the problem Garbled incorrect or incomplete text Missing graphics or text or blank pages Page format is different than on another printer Graphics quality NOTE To preview a print job use the Print Preview option in the software application if available Garbled incorrect or incomplete text If a specific file prints garbled text there might be a problem with that specific file If a specific application prints garbled text there might be a problem with that application Make sure that the appropriate printer driver is selected There might be a problem with your software application Try printing from another software application The USB cable might be loose or defective Try the following WARNING Before you connect the USB cable to the printer always unplug the printer to prevent damage to the printer e Disconnect the cable and reconnect it at both ends e Try printing a
73. s for redistributing toner and changing the print cartridge HP policy on non HP print cartridges Hewlett Packard Company cannot recommend the use of non HP print cartridges either new refilled or remanufactured Since they are not HP products Hewlett Packard cannot influence their design or control their quality Service or repair that is required as a result of using non HP print cartridges will not be covered under the printer warranty The warranty does not apply to defects resulting from software interfacing or parts not supplied by Hewlett Packard Storing print cartridges Do not remove the print cartridge from its package until you are ready to use it To prevent damage to the print cartridge minimize its exposure to direct light Some HP LaserJet print cartridge packages are stamped with an alphanumeric date code This code represents a 30 month period beyond the date of production that facilitates efficient inventory management processes between HP and its resellers It does not serve as an indication of toner life shelf life or relate in any way to warranty terms and conditions Print cartridge life expectancy The life of the print cartridge depends on the amount of toner that your print jobs require The print cartridge for the HP LaserJet 1018 printer lasts for an average of 2 000 pages declared yield value in accordance with ISO IEC 19752 It is possible that the toner supply will outlast the mechanical parts in th
74. sirable emissions when heated to 200 C 392 F for 0 1 second Typically oxidation set or oil based inks meet this requirement e When the form is preprinted be careful not to change the moisture content of the paper and do not use materials that change the paper s electrical or handling properties Seal the forms in moisture proof wrap to prevent moisture changes during storage e Avoid processing preprinted forms that have a finish or coating e Avoid using heavily embossed or raised letterhead papers e Avoid papers that have heavily textured surfaces e Avoid using offset powders or other materials that prevent printed forms from sticking together Guidelines for using media 23 Choosing paper and other media HP LaserJet printers produce excellent print quality documents You can print on a variety of media such as paper including up to 100 recycled fiber content paper envelopes labels transparencies and custom size media The following are the supported media sizes e Minimum 76 x 127 mm 3 x 5 inches e Maximum 216 x 356 mm 8 5 x 14 inches Properties such as weight grain and moisture content are important factors that affect printer performance and quality To achieve the best possible print quality only use high quality media designed for laser printers See Printer media considerations for detailed paper and media specifications NOTE Always test a sample of the media before you purchase large quantities Y
75. t 1018 laserkirjoitin on k ytt j n kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasersateen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet 1018 kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m lle lasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 785 800
76. t a single page cover letter on letterhead followed by a multiple page document load the standard paper in the main input tray and then feed the letterhead face up in the priority feed slot 32 Chapter 2 Printing tasks ENWW Printing on custom size media and cardstock The HP LaserJet 1018 printer can print on custom size media or cardstock between 76 x 127 mm 3 x 5 inches and 216 x 356 mm 8 5 x 14 inches Use the main input tray for multiple sheets See Main input tray for the supported media sizes CAUTION Make sure that the sheets are not stuck together before you load them 1 Load the media with the narrow side forward and the side to be printed facing up Adjust the media guides to fit the media 2 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 3 On the Paper Quality tab select the custom size option Specify the dimensions of the custom size media NOTE Not all printer features are available in all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 4 Print the document To print using manual feed see Manual feed ENWW Printing on custom size media and cardstock 33 Printing on both sides of the paper manual two sided printing To print on both sides of the paper manual two sided printing you must run the paper through the print
77. t each end 2 To redistribute the toner gently rock the print cartridge from front to back ate E A AE 5x CAUTION If toner gets on your clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric 3 Reinsert the print cartridge into the printer and close the print cartridge door ENWW Redistributing toner 51 If the print is still light install a new print cartridge See Changing the print cartridge for instructions 52 Chapter 3 Maintenance ENWW Changing the print cartridge CAUTION To prevent damage to the print cartridge minimize its exposure to direct light Cover the print cartridge with a sheet of paper 1 Open the print cartridge door and remove the old print cartridge See the recycling information inside the print cartridge box CAUTION To prevent damage to the print cartridge hold the print cartridge at each end 2 Remove the new print cartridge from the packaging and gently rock the print cartridge from front to back to distribute the toner evenly inside the cartridge A a Hee 5x 3 Pull the tab until all the tape is removed from the print cartridge Put the tab in the print cartridge box to return for recycling ENWW Changing the print cartridge 53 4 Insert the new print cartridge in the printer making sure that the print cartridge is in position Close the print cartridge door CAUTION If toner gets on your cl
78. tenenenea 43 Changing the pickup Voller 2ii c0ca ecfacteec aeeaee a E 45 Cleaning the pickup roller ccccccceceeeeeeeeccececeeeseceeaeeeeeeeceacaeceeeeeeesecacaeeeeeeesesncaeeeeeeeeeseesees 48 Changing the printer separation pad c ccccceeeeeeeeeeceeceeeeeeeeeeaeeeeeeeeececneaeeeeeeeeesenieaeeeeeeeeees 49 Redistributing tOMer oe eee ee eect eee ettne eee erent ee ee eee eee ee taaeee eee iiaii iaeiaiai 51 Changing the print cartridge ii c 2inai ein eis oii ce ee 53 4 Problem solving Finding the solution 2320s ceectis ea eaten teeter ete iets iat eee li ane tet etin fh eee 56 Step 1 Is the printer set Up correctly cececeeceeceeeeeeeeee cece eeeeecaeaeeeeeseseeecaeeeeeeeeeteneees 56 Step 2 Is the Ready light OM icsccciecsisattaeetoeecict i oidlasedoadiaesis Miisessinadeiei nadieiencienide 56 Step 3 Can you print a Printer Test page cccccccceeeeeeeeeeeenceaeceeeeeeeeeseteneeennanaeeees 56 Step 4 Is the print quality acceptable cccccececcceceeeeeeeeeeeeeeceneaecaeeeeeeeeeeeeeteeeseaeeas 57 Step 5 Is the printer communicating with the Computer cecceceeeeeeeeeeeeeeeeteeaeees 57 Step 6 Does the printed page look like you Expected ccccccececeeeeeeeteceeeeeeeeeeeteeneees 57 Contact HP SUPPOM aii siasicntinccdccdevsacctnnnnscendcdanectusdnen dedieca anaeauans ca deeded a EEA 57 Status light patterns sesccercescsgass des dvedegvenfaduseec
79. termarks 15 Manual feed You can use manual feed when printing mixed media for example an envelope then a letter then an envelope and so on Feed an envelope into the priority feed slot and load letterhead into the main input tray To print using manual feed 1 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 2 On the Paper Quality tab select Manual Feed from the Source is drop down list 3 Feed media into the priority feed slot and click Continue 16 Chapter 2 Printing tasks ENWW Canceling a print job You can cancel a print job from a software application or a print queue To stop the printer immediately remove the remaining paper from the printer After the printer stops use one of the following options e Software application Typically a dialog box appears briefly on your screen allowing you to cancel the print job e Windows print queue If a print job is waiting in a print queue computer memory or print spooler delete the job there Click Start Settings and Printers or Printers and Faxes Double click the HP LaserJet 1018 icon to open the window select your print job and click Delete or Cancel If the status lights on the control panel continue to blink after you cancel a print job the computer is still sending the job to the printer Either delete the job from the print queue or wait until the computer finishes send
80. tributing toner 51 regulatory statement Declaration of Conformity statement 84 regulatory statements Canadian DOC regulations 85 Korean EMI statement 85 laser statement for Finland 86 removing a jammed page 71 removing jams 71 repacking the printer 101 repair contacting HP 102 replacement parts 96 S saving toner 98 selecting media 24 paper 24 separation pad changing 49 service agreements 100 contacting HP 102 ENWW settings changing default settings for Windows 98 SE 2000 ME 10 changing default settings for Windows XP 10 changing for current software only 10 settings print quality 18 size media 13 slot priority feed 4 software installing 9 printer drivers Windows 9 problems 64 sites for download 2 software license agreement 93 supported operating systems 9 specifications acoustics 77 capacities and ratings 80 electrical 78 environmental 76 memory 81 physical 79 status light patterns 58 supplies ordering 96 support maintenance agreements 100 support websites 2 SupportPack HP 100 switch power 4 T technical support maintenance agreements 100 text garbled 62 missing 62 toner changing the print cartridge 53 cleaning print cartridge area 42 conserving 98 loose 68 low 66 print cartridge door 4 redistributing 51 scatter outline 70 smear 67 specks 66 storing print cartridges 98 transparencies guidelines for using 21 printing 31 Index 105 tray maininput 4 troubleshootin
81. tridge for instructions The internal parts might have toner on them See Cleaning the printer for more information If the defects occur on the back of the page the problem will probably correct itself after a few more printed pages In your printer driver make sure that the appropriate media type is selected If characters are improperly formed producing hollow images the media stock might be too slick Try a different media See Printer media considerations for more information If characters are improperly formed producing a wavy effect the printer might need service Print a Printer Test page If the characters are improperly formed contact an HP authorized dealer or service representative See How to contact HP for more information ENWW ENWW Page skew Curl or wave Wrinkles or creases AaBboCc AaBoCc AaBboCc AaBoCc AaBbCc Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack See Loading media into the input trays for more information The input bin might be too full See Loading media into the input trays for more information Check the media type and quality See Printer media considerations for more information Check the media type and quality Both high temperature and humidity cause media to curl See Printer media considerations for more information The m
82. ulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 USA Phone 208 396 6000 84 Appendix B Regulatory information ENWW Regulatory statements WARNING ENWW Laser safety statement The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation Using controls making adjustments or performing procedures other than those specified in this user guide could result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme a la classe B des normes canadiennes de compatibilit lectromagn tiques CEM Korean EMI statement APSA Stu BE 7171 ol 717E HAFSSS NIRI AGS HE 77EAN FA ASME SE SE AAAA MSe USUCt Regulatory statements 85 Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJe
83. ystems The printer comes with software for the following operating systems e Windows XP e Windows 2000 e Windows ME e Windows 98 Second Edition SE e Windows Server 2003 For more information about upgrading from Windows 2000 Server to Windows Server 2003 go to http www microsoft com For more information about Windows Server 2003 Point and Print go to http www microsoft com For more information about Windows Server 2003 Terminal Services and Printing go to http www microsoft com Printer software for Windows computers The following sections provide instructions for installing the printer software on various Windows operating systems and the software that is available to all users of the printer To install printer software for all other operating systems Insert the software CD that came with the printer into the computer CD ROM drive Follow the on screen installation instructions If the Welcome screen does not open click Start on the Windows task bar click Run type Z setup where zZ is your CD drive letter and click OK Printer drivers A printer driver is the software component that provides access to printer features and provides the means for the computer to communicate with the printer Printer software 9 NOTE NOTE NOTE 10 Printer properties driver Printer properties control the printer You can change the default settings such as media size and type printing multiple pages

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