Hoover cleaner User's Manual
Contents
1. Pull cord tight With opening of bag assembly toward the front place it down onto the extension on cleaner base Rock handle side to side while pushing down firmly Extra push ing effort may be required Make sure handle is pushed down com pletely Push bolt into hole D on lower front of assembly Attaching cord Slide cord protector AA away from rectangular end of cord Insert large rectangular end of cord through opening in back of bag compartment Press cord into place at each of the three slots indicated Do not plug cleaner in until assembly is totally complete Place nut in recessed area at back of assembly Hold nut in place while tightening bolt securely with a screwdriver Only one nut is needed on this model The extra nut is not required but has been provided for your con venience Attaching upper handle Slide upper handle onto assembly as shown until the handle snaps into position Push bag firmly onto tube Tuck top and bottom of bag into bag compartment Step 2 Attach tool rack Align screw holes G on the tool holder and back of the cleaner Press holder into back of cleaner until it snaps into position Attaching filter bag Align opening in bag with dirt tube E inside bag compartment Insert the two screws at the front of the handle to secure it onto the assembly2. Tighten the screws To replace bag door insert the 2 tabs F on bottom of door into the 2 slots on bag compartment Make sure all edges of bag are completely inside the bag com partment Close door Remove green or white switch lock A in back of the cleaner Step 3 Position hose and tools Place round end of hose over round extension on bottom of holder Insert the shorter screw from the handle bolt and nut pack and tight en using a Phillips screwdriver Continued 2 5 Insert hose connector H with latch toward front of cleaner into opposite side of rack Press hose firmly into rack at upper extensions Cleaner description Position extension wand l Crevice wand J stores inside extension wand Position dusting brush K and furni ture nozzle L as shown Operate cleaner only at voltage specified on data plate on bottom of cleaner This cleaner is intended for household use CAUTION When cleaner is turned on the agitator will continue to rotate when cleaner handle is in upright position Avoid tipping cleaner or setting it on furniture fringed area rugs or carpeted stairs during tool use Your HOOVER cleaner is now assembled and ready to use Please fill out and return the prod uct registration card included with your cleaner The assembled cleaner will look like the drawing 1 Handle 2 ON OFF switch 3 Cord hooks startin
3. Important Safeguards When using an electrical appliance always follow basic precautions including the following READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE a Warn ng m To reduce the risk of fire electric shock or injury Do not use outdoors or on wet surfaces e Close supervision is necessary when any appliance is used by or near children Do not allow vacuum cleaner to be used as a toy or to run unattended at any time Keep hair loose clothing fingers feet and all parts of body away from openings rotating agitator and other moving parts Do not operate cleaner in bare feet or when wearing open toe shoes or sandals Do not pick up anything that is burning or smoking such as cigarettes matches or hot ashes Do not use to pick up flammable or combustible materials such as gasoline or fine wood sandings or use in areas where they may be present Avoid picking up hard sharp objects with the cleaner They may damage the cleaner and the bag Always turn off this appliance before connecting or disconnecting hose e Do not use without dust bag or filters in place Change bag frequently when picking up very fine materials such as powder Use extra care when cleaning on stairs Do not put any object into openings Do not use with any opening blocked keep free of dust lint hair or anything that may reduce air flow Do not pull or carry by cord use cord as a handle close door on cord or pull
4. HOOVER Breathe Easy Read this manual before operating the cleaner www hoover com Fill in and retain The model and serial number are located on the bottom of the cleaner For your personal records please enter the COMPLETE model and serial number in the spaces provided and retain this information Your cleaner is model and has serial number It is suggested that you attach your sales receipt to this owner s manual Verification of date of purchase may be required for warranty service of your HOOVER product Save Index Assembling Cleaner cseseeeee 3 6 How To Use Cleaner Description ssceseeee 6 Cleaning Tools ccseccseeeeeeeeeneeees 8 Upright Cleaner 7 8 If You Have a Problem 12 Clearing Blockages cseeeeee 13 Important Safeguards cscceeeeeees 2 Maintenance Authorized Service 12 Lubrication 1 0 ctesseeeeeeeseeeeneeeneneeeees 11 Replacing Belt csssessseesseeee 10 11 Replacing Brush Roll 11 Replacing Headlight 10 Replacing Filter Bag cccsssesseee 9 Replacing Final Filter 9 10 Warranty saccsestescsscateccrsecseescrssansscesnsincess 12 Wy 2003 The Hoover Company www hoover com MODEL 20000 XXX 120V 60Hz 120A BAG TYPE BELT 36528 032 EH Onur Pai BOLAMENTE POURUN USAGE M NAGER UNIQUEMENT nrtuc The Hoover Co N Camon Ohio 44729 LR 602 A Fabriaue aux L
5. blockages B If a blockage occurs during floor cleaning Turn cleaner OFF and disconnect it from electrical outlet 1 Turn cleaner to expose underside Remove bottom plate and brush roll as shown for Figs 3 9 and 3 10 2 Carefully remove any blockage from brush roll cavity Reposition brush roll and bottom plate as shown in Figs 3 12 through 3 14 If a blockage is not found and a problem persists contact your Hoover Factory Service Center or Authorized Warranty Service Dealer Depot Full One Year Warranty Domestic Use Your HOOVER appliance is warranted in normal household use in accordance with the Owner s Manual against original defects in material and workmanship for a period of one full year from date of purchase This warranty provides at no cost to you all labor and parts to place this appliance in correct operating condition during the warranted period This warranty applies when the appliance is purchased in the United States including its territories and possessions or in Canada or from a U S Military Exchange Appliances purchased elsewhere are covered by a limited one year warranty which covers the cost of parts only This warranty does not apply if the appliance is used in a commercial or rental application Warranty service can only be obtained by presenting the appliance to one of the following Authorized Warranty Service outlets Proof of purchase will be required before service is ren
6. cord around sharp edges or corners Do not run appliance over cord Keep cord away from heated surfaces Always disconnect cord from electrical outlet before servicing the cleaner Unplug cleaner when not in use Turn off all controls before unplugging Do not unplug by pulling on cord To unplug grasp the plug not the cord Never handle plug or appliance with wet hands The use of an extension cord is not recommended Do not use with damaged cord or plug If appliance is not working as it should has been dropped damaged left outdoors or dropped into water take it to a Hoover Factory Service Center or Authorized Hoover Warranty Service Dealer Depot Use vacuum cleaner only for its intended use as described in the instructions Use only attachments recommended by The Hoover Company others may cause hazards Save these instructions 1 Assembling cleaner It is extremely important to read and follow all the instruction steps in order The assembled cleaner will look like this drawing If you need assistance with any step of the assembly or operation Visit us on line at www hoover com to find the service outlet nearest you click on the Service button OR call 1 800 944 9200 for an automated referral of authorized service outlet locations U S only OR call 1 330 499 9499 to speak with a representative in our Consumer Response Center Carton contents Remove all parts from carton and
7. dered 1 Hoover Factory Service Centers 2 Hoover Authorized Warranty Service Dealers Depots For an automated referral of authorized service outlets in the U S A phone 1 800 944 9200 OR visit The Hoover Company on line at www hoover com This warranty does not cover pick up delivery or house calls however if you mail your appliance to a Hoover Factory Service Center for warranty service transportation will be paid one way While this warranty gives you specific legal rights you may also have other rights which vary from state to state or province If further assistance is needed or if there are questions concerning this warranty or the availability of warranty service outlets write or phone the Consumer Response Center The Hoover Company 101 East Maple St North Canton Ohio 44720 Phone 330 499 9499 In Canada contact Hoover Canada Burlington Ontario L7R 4A8 Phone 1 800 263 6376 1 gt HOOVER y i son marcas registradas HOOVER et i sont des marques d pos es gt HOOVER and i are registered trademarks 4 03 U5104 900 Litho USA 56511 B77
8. dle Carpet height adjust ment When it is necessary to raise and lower the front of the cleaner A for various carpet pile heights slide the carpet height control B to the correct setting On some models carpet pile height set tings are indicated as shown C Edge cleaning Edge cleaning is provided on both sides of the front of the cleaner to help remove dirt in carpet near baseboards and furniture Guide either side of the cleaner parallel to edge of carpet or furniture For ease in sliding the control the handle should be in the upright position D The front of the cleaner will not move into the adjusted position until the handle is lowered to the operating position E Cleaning lightweight flexible rugs Stand on one end of rug and move cleaner toward other end or edge Before reaching edge push down on handle This will lift up the nozzle front Transporting cleaner To move your cleaner from room to room put handle in upright position tilt cleaner back on rear wheels and push forward A The cleaner can also be moved by lifting it as shown in B For maximum cleaning performance the following carpet height settings are recommended e Low Setting 1 for bare floors Setting 2 for low pile level loop kitchen type and other similar types of carpet Setting 3 for very deep pile carpet Note If the cleaner is difficult to push slide the control to the next hi
9. e the 2 screws as shown with a Phillips screw driver Lift bottom plate at G and rotate it off the cleaner Positioning belt over brush roll Insert brush roll through belt and place belt in belt guide 1 on brush roll Installing bulb and reposition ing hood Pull old bulb straight out of socket Push new bulb straight into socket until locked in place Excessive force is not required Reposition hood and push firmly to snap it into place on the sides and at the front Note It is not necessary to turn the cleaner over and use a screwdriver to remove the hood once you are familiar with the 2 places on the hood indicated by arrows in Fig 3 6 that unlatch it Simply pull the sides of the hood out ward at those areas and lift off the hood Removing used belt Remove agitator brush roll and used belt Discard used belt Installing brush roll Grasp brush roll firmly and fit it into posi tion by first sliding belt side into the rec tangular slot J on side of cleaner Pull other side of brush roll K into place Turn brush roll making sure belt is not pinched between brush roll and cleaner base Replacing bottom plate Line up bottom plate with front edge of cleaner and rotate it into position Reposition the 2 Phillips head screws Tighten screws securely Lubrication The motor is equipped with bearings which contain su
10. fficient lubrication for the life of the motor The addition of lubricant could cause damage Do not add lubricant to motor bearings The agitator is equipped with two ball bearings that should be lubricated periodically by a Hoover Factory Service Center or an Authorized Hoover Warranty Service Dealer Depot Agitator brush roll replacement When to replace Disconnect cleaner from electrical outlet When brush roll brushes are worn it should be replaced To check condition of brushes move edge of a card across bottom plate while turning brush roll To maintain cleaning effectiveness replace brush roll if brushes do not touch card Service To obtain approved HOOVER service and genuine HOOVER parts locate the nearest Hoover Factory Service Center or Authorized Hoover Warranty Service Dealer Depot by e checking the Yellow Pages under Vacuum Cleaners Household OR e checking the list of Factory Service Centers provided with this cleaner OR e checking the Service section of The Hoover Company on line at www hoover com OR e calling 1 800 944 9200 for an automated referral of authorized service outlet locations U S only Do not send your cleaner to The Hoover Company in North Canton for service this will only result in delay If further assistance is needed contact The Hoover Company Consumer Response Center North Canton Ohio 44720 Phone 330 499 9499 In Canada contact Ho
11. g at the bottom hook wrap cord around hooks for storage The top hook can be rotat ed right or left for easy cord release 4 Bag door latch 5 Bag door 6 Final filter 7 Stair cleaning handle 8 Hood 9 Carpet height control 10 Furniture guard helps prevent cleaner from marking furniture 11 Headlight 12 Hose door 13 Hose and tool holder 14 Hose 15 Extension wand 16 Crevice wand stores inside exten sion wand 17 Dusting brush 18 Furniture nozzle 19 Handle release pedal ON OFF switch To turn cleaner ON depress switch A toward front To turn cleaner OFF depress switch toward back Note To reduce the risk of electric shock this appliance has a polarized plug one blade is wider than the other This plug will fit in a polarized outlet only one way If the plug does not fit fully in the outlet reverse the plug If it still does not fit contact a qualified electrician to install the proper outlet Do not change the plug in any way To insure that the filter bag is inflated plug cord into electrical outlet and turn cleaner ON With handle in upright position pull back on handle until front of cleaner B is lifted off the carpet Handle positions The handle of your cleaner has three positions upright for storage and when using cleaning tools operating for general operation on carpet and floors low for reaching under low furniture Step on handle release pedal to lower han
12. gher setting of cleaner and will prevent rug from clinging to cleaner Continue to lift front of cleaner so that when you have reached the edge it is completely off the rug Move cleaner back to start again lower front of cleaner and use only forward strokes Stair cleaning A stair cleaning handle has been designed for ease in using your cleaner on stairs With handle in operating position place fingers under edge of stair cleaning handle and guide cleaner with other hand on upper handle As an alternative you may use the hose and furniture nozzle for stair cleaning When using cleaning tools the agitator will continue to rotate CAUTION To avoid personal injury or unnecessary wear to carpet and to prevent the cleaner from falling use extra care if cleaner is placed on stairs B Select proper cleaning tool A Dusting brush can be used for carved furniture table tops books lamps lighting fixtures venetian blinds baseboards shutters and registers B Furniture nozzle can be used for upholstered furniture draperies tapestries mattresses clothing automobile interiors and carpeted stairs C Crevice wand can be used in tight spaces corners and along edges in such places as dresser drawers upholstered furniture stairs and baseboards It can also be used for extra reach with the dusting brush and or extension wand D Extension wand is used to give extra length to your hose Attach
13. identify each item shown Note that some of the items are shipped together in the sealed bag with the owner s manual A Upper handle B Bag compartment assembly C Cord D Hose and tool holder E Cleaner base F Handle bolt and nut and hose holder screw packet One exira nut included G Upper handle screws 2 H Paper filter bag I Hose cleaning tools crevice wand stores inside extension wand and extension wand lock A near the ON OFF switch on the back of the bag compartment assembly helps in assembling your cleaner Assembly can be continued if the switch lock is missing However do not remove the switch lock until assembly is completed With side marked UP visible insert end into pocket in the bottom of the bag compartment assembly Slide cord protector toward top of bag assembly and slide through opening Attaching bag compart ment assembly Remove cardboard protector from bottom of bag compartment assem bly Step 1 Assemble handle Removing bag door Pull bag door latch forward and remove bag door Set bag door aside With bag compartment in the verti cal position rotate cord protector B on cord so that the arrow is on the side Press protector into the slot C Pro tector should be pointing downward when assembly is in the verticle position
14. ill ensure contin ued cleaning effectiveness Filter bag When to replace Check filter bag from time to time It is recommended that you change the filter bag when dirt reaches the dotted line If more dirt than this accumulates your cleaner may not operate effectively NOTE Check and change the filter bag frequently when using cleaner on new carpet due to rapid accumulation of carpet fluff CAUTION Very fine materials such as face powder cornstarch fireplace ashes or fireplace soot may seal the paper bag and may cause it to burst even though it is only partially full of dirt When cleaner is used to remove material of this nature change the filter bag often Removing and installing filter bag Align opening in new filter bag with dirt tube B inside bag compartment Push bag collar C firmly onto tube Tuck top and bottom of bag into bag com partment Where to buy Filter bags may be purchased from your local Authorized Hoover Dealer Depot Leading Retailers from Hoover Factory Service Centers using the order form packed with your cleaner or through The Hoover Company online at www hoover com When ordering bags be sure to give the model number of your cleaner What to buy If your cleaner was originally equipped with a micro filtration bag it is important to use only Genuine HOOVER Aller gen Filtration Type Z disposable bags in order to maintain the original clean ing effectiveness of
15. it to any of the above tools Cleaning tools Tools allow you to clean surfaces above the floor and reach hard to clean areas If the tool caddy has been removed reposition it on the cleaner Use tools with the cleaner handle in upright position CAUTION Agitator continues to rotate while cleaner handle is in upright position Avoid tipping cleaner or setting it on furniture fringed area rugs or carpeted stairs during tool use C Attach wand and tools The tools are attached to the hose or the wand in the same manner Push tool firmly onto hose twist tool slightly to tighten or loosen connection The dusting brush A also can be attached to the crevice wand A Plug in hose Turn cleaner OFF before plugging in or removing hose With cleaner handle in upright position open hose door and insert hose connec tor until it is locked in position Suction will automatically be diverted to the hose when cleaner is turned ON To remove hose press latch on hose connector and pull up Note Hose must be removed from hose door when cleaning carpet and rugs to insure proper cleaning perfor mance How to clean tools To clean the hose wipe off dirt with a cloth dampened in a liquid detergent Rinse with a damp cloth Cleaning tools may be washed in warm water with a detergent Rinse and air dry before using Familiarize yourself with these home maintenance tasks as proper use and care of your cleaner w
16. over Canada Burlington Ontario L7R 4A8 Phone 1 800 263 6376 Always identify your cleaner by the complete model number when requesting information or ordering parts The model number appears on the bottom of the cleaner What to buy When purchasing a new brush roll as for Hoover part No 48414 081 How to replace Disconnect cleaner from electrical outlet 1 Remove bottom plate belt and brush roll following directions for Fig 3 8 and 3 9 2 Discard old brush roll 3 Continue following the directions for Belt replacement starting with Fig 3 11 to reposition belt new brush roll and bottom plate Hoover Cleaning Per formance This Hoover Cleaning Performance Sys tem is for comparing the relative pro gressive performance of Hoover uprights only and not for comparison with any other brands The majority of this rating is based upon the ASTM International Carpet Cleaning Effective ness Testing ASTM Test F608 Other performance factors include Hose Power ASTM Test F558 Surface Litter Cleaning Hard Floor Cleaning Edge Cleaning Cleaning Width and Air Filtra tion 11 4 If you have a oroblem If a minor problem occurs it usually can be solved quite easily when the cause is found by using the check list below Problem Cleaner won t run Possible cause Possible solution e Not firmly plugged in e Plug unit in firmly No voltage in wall plug e Check fuse or breake
17. r Blown fuse tripped breaker e Replace fuse reset breaker Problem Cleaner won t pick up Possible cause Possible solution Broken or worn belt e Replace belt Brush roll brushes worn Replace brush roll Filter bag full e Change filter bag e Hose still plugged into cleaner Remove hose from hose door Incorrect carpet height setting Move carpet height control to type of carpet being cleaned Brush roll cavity clogged e Clear blockage see Clearing blockages section Problem Cleaning tools won t pick up Possible cause Possible solution Hose clogged e Clear blockage see Clearing blockages section Hose connector inserted incorrectly e Insert hose connector properly see Cleaning tools section Problem Cleaner hard to push Possible cause Possible solution Incorrect carpet height setting Move carpet height control to a higher setting Clearing blockages Remove large items from surfaces before vacuuming to prevent blockages and to maintain cleaning effectiveness of your cleaner Refer to the following steps to check for blockages continuing with each step until the blockage is found A If a blockage occurs during tool use Turn cleaner OFF and disconnect it from the electrical outlet 1 Remove hose from hose door look into end of hose and remove any block ages 2 Open hose door Look inside and toward back of opening Remove any
18. you want to replace this filter ask for HOOVER part No 38765024 Belt replacement The belt on your HOOVER cleaner causes the agitator to rotate and is important for the effective operation of the cleaner The belt is located under the bottom plate of the cleaner and should be checked from time to time to be sure it is in good condition When to replace To check belt remove bottom plate as shown in How to replace Replace belt if it is stretched cut or broken What to buy To assure effective operation use only genuine HOOVER belts with your cleaner When purchasing a new belt ask for Hoover part No 40201190 Positioning belt over pulley With lettering on outside of belt pinch belt into a loop and twist slightly to slide new belt over motor pulley H 10 Headligh What to buy This cleaner uses a 12 volt wedge base type 912 bulb Hoover part No 27313 101 How to replace Disconnect cleaner from electrical outlet Removing hood Place handle in low position and turn cleaner over Hood snaps off by inserting the end of a flat screwdriver into one of the areas labeled with an arrow on either side of the cleaner as shown Push screwdriver outward to release hood Repeat on the other side and remove hood How to replace Removing bottom plate Disconnect cleaner from electrical outlet Place handle in low position and turn cleaner over Remov
19. your cleaner Regular HOOVER Type Z disposable filter bags also fit your cleaner To assure that your cleaner operates at peak performance it is imperative that you use only genuine HOOVER filter bags distributed by The Hoover Company HOOVER bags can be identified by these trademarks Hoover Replacing bag door To replace bag door lift up lower edge of filter bag Insert the 2 tabs D on bottom of bag door into the 2 slots on bag compartment Make sure all edges of filter bag are completely inside the bag compart ment Close door Changing filter bag Disconnect cleaner from electrical outlet Removing bag door Pull bag door latch A forward and remove door from cleaner Grasp bag collar and pull collar from tube Note Do not clean out old bag and reuse Discard used bag Final filter The final filter located inside the bag door assists in the filtration process to return clean air to the room The filter can be cleaned when it becomes dirty How to clean Disconnect cleaner from electrical outlet Removing filter retainer Remove filter bag door Fig 3 1 Open filter retainer at E and remove retainer Continued gt Removing filter Lift out filter F and hand wash it in cold water with mild detergent Let filter air dry and reposition it on the front of the cleaner Reposition retain er and filter bag door Should
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