Haier HLP21E User's Manual
Contents
1. e This appliance must be plugged into at least a 15 AMP 110 115 VOLT 60 HZ GROUNDED OUTLET Note W here a standard two prong outlet is encountered it is the personal 2 responsibility and obligation of the consumer to have it replaced with a properly grounded three prong outlet ABRO RO Extension Cords We do not recommend that you use an extension cord Power Interruptions Occasionally there may be power interruptions due to thunderstorms or other causes Remove the power cord from the AC outlet when a power outage occurs W hen power has been restored re plug the power cord to AC outlet If the outage lasts for a prolonged period of time clean the washer before using it again 18 HLP21E MANUAL 6 20 03 10 03 AM Page z English Proper Care and Cleaning Warning Always unplug your appliance before cleaning to avoid electric shock Ignoring this warning may result in personal injury or death Before using cleaning products always read and follow the cleaning product manufacturer s instructions and warnings to avoid personal injury and product damage General Cleaning and Maintenance Use only a damp or sudsy cloth to clean the control panel e To avoid any kind of damage to the cabinet finish wipe the appliance cabinet as needed If liquid powdered softener bleach or detergent is spilled onto the cabinet wipe the cabinet immediately because it may cause damage to the finish e Do not use any abrasi2. hard or soft and whether the clothes are heavily soiled or lightly soiled Besides the performance of the washing machine the quality of the detergent also affects the wash result For best results use low sudsing deter gents only Refer to the detergent manufacturer s recommended amount for usage Proper Use of Bleach Refer to the bleach manufacturer s chart for the recommended use of liquid bleach Dilute the bleach and add it to the water before putting clothes into the washtub Warning Be careful not to spill undiluted bleach onto the washer cabinet or onto clothing It is a strong chemical that may damage your clothes and the finish of the washer if not properly diluted Lint Filter and Water Filter The Lint filter is located inside the washer drum A small nylon bag collects lint and residue from clothes during the wash cycle Note Do not wash your clothes without the filter in its compartment inside the tub e You must clean the filter after every load for the best results Push down the tab in the filter to remove Clean and slide the filter back in place e There is also a filter in the water inlet valve This prevents foreign particles in the water from entering the washer Clean this at least once a month HLP21E MANUAL 6 20 03 10 03 AM Page o English nO the Wash Cyde e Press the Program Select button for your desired wash cycle Choose between 7 options e The total time includes the normal water inle
3. The pulsator will not rotate unless the water is filled to a selected level Note Do not use the Power Wash program for woolen clothing 10 HLP21E MANUAL 6 20 03 10 03 AM Page S English Normal Operating Sounds The following sounds are normally heard during the operation of the washer e Tumbling sounds can be heard as heavy wet clothes in the washer are tossed around continuously e Air rushing noise is the result of the washtub spinning ata very high RPM e Clicking sounds are caused by the wash and rinse cycles turning ON and OFF 11 HLP21E MANUAL 6 20 03 10 03 AM Page a English Unpacking and Accessories Inventory Unpacking 1 Remove all packing materials This includes the foam base and all adhesive tape holding the washer accessories inside and outside Slide out and remove the bottom Styrofoam that is used to protect the washer from shipping damage due to vibrations and shock N Inspect and remove any remaining packing tape or printed materials before using the washer Note The bottom panel is located between the upper foam protec tion and box Accessories a 1 Bottom Panel b 8 Screws for the Bottom Plate c 1 Water Inlet Hose d 1 Drain Hook Gooseneck e 1 Quick Sink Faucet Adapter f 2 Washers g 1 Lint Filter Check to make sure that the accessories are present and in good condition If you find that they are notin good condition or are missing
4. please contact our customer service department for assistance Our Toll Free number is 1 877 337 3639 12 HLP21E MANUAL 6 20 03 10 03 AM Page ES English Proper Location General Selecta suitable location for the washer on a hard even surface away from direct sunlight and heat sources e g radiators baseboard heaters cooking appliances etc e Any floor unevenness should be corrected with the leveling leg located on the bottom right corner of the washer e The washer must be placed at room temperature You must not place the washer where the temperature is at or below freezing Storage in Cold Environments e This appliance must be stored at room temperature e If you received this appliance when the outside temperature is below freezing do not operate until this appliance has warmed to room temperature e Do not install or operate this appliance in an area where room temperature is below freezing 13 HLP21E MANUAL 6 20 03 10 03 AM Page N B English Installation Instructions Read carefully and understand all installation instructions before installing this washing machine If after completing the process you are still unsure whether the washer has been properly installed we recommend that you contact a qualified installer Tools and Materials Required You will need to use the following tools when installing your washer Scissors Phillips Screwdriver Flathead Screwdriver Pliers W rench Tape M
5. to tighten the hose check the plumbing or call a plumber W ater may also leak if the machine is overloaded or if too much detergent is used e Water does not drain This is due to improper installation of the drain hose You may need to connect the drain hose properly Check the position of the drain hose The drain hose may be clogged or bent W ater flows out of the drain hose during the first use of the machine This may be the water left in the tub after the factory inspected the unit to test its performance in order to ensure the best quality 20 HLP21E MANUAL 6 20 03 10 03 AM Page 2 English Washer makes noises Washer may need to be reinstalled and leveled Refer to the washer installation section Wash load may need to be rebalanced as the load may be uneven Coins loose change buttons or other heavy objects may be making the noise Refer to the Operating Guide Normal O perating Sounds A squeaking sound may be due to an overloaded washtub e Vibration noises are due to an improper leveling of the washer or an uneven distribution of clothing in the tub Problems with clothing e Clothes are too wrinkled Clothes have been improperly sorted or the machine has been overloaded Do not mix heavy clothes such as work clothes with light clothes such as blouses light shirts and delicate items Clothes have soap residue The detergent may not be dissolving in the water Check the water temperature o
6. wall receptacle is of proper voltage e Check if the circuit breaker needs to be reset or if the fuse needs to be replaced e Check if the washer is overloaded Reload and redistribute the clothing to rebalance the machine e Check if the door is open You may have to close the door properly e Check if the program selections are set properly You may have to adjust the settings e Check the Power ON OFF button to see if itis in the OFF position You may need to press the button to set itin the ON position Check if the Start Pause button is on Pause mode Press this button to start the wash process e The wash process is paused This is normal The clothing sensor is checking to verify that there are clothes inside the washtub W ater will be added approximately 48 seconds later e The pulsator pauses during incoming water flow in the wash and rinse cycle This is normal This prevents splashing during water inlet e The washer may need to be reloaded and the clothes may need to be rebalanced Problems with water Not enough water is coming in The water faucet may need to be fully turned ON Water hose may be tangled or bent Straighten the hose Check the water level selection It may need to be readjusted This may cause the wash program to pause for a few minutes after water inlet W ater leaks This is due to improper installation of the drain hose or fill hose Your home drain may be clogged You may need
7. HLP21E MANUAL 6 20 03 10 03 AM Page o Haler What The World Comes Home To Portable Electronic Washer Lave Linge Electronique Mobile Lavarropas Electrico portatil User Manual Model Guide de l Utilisateur Voie HLP21E Manual del Usuario Voie 4 HLP21E MANUAL 6 20 03 10 03 AM Page eb English IMPORTANT SAFETY INSTRUCTIONS Warning To reduce the risk of fire electric shock or injury to persons when using your appliance follow basic precautions including the following 1 2 10 11 12 13 14 15 16 17 18 19 20 Read all instructions before using the appliance Use this appliance only for its intended purpose as described in this use and care guide Use only detergents or softeners as recommended for use in this manual and keep them out of the reach of children This appliance must be properly installed in accordance with the installation instructions before it is used Never unplug your appliance by pulling on the power cord Always grasp the plug firmly and pull straight out from the outlet Replace immediately any worn power cords loose plugs and power outlets Unplug your appliance before cleaning or before making any repairs If your old appliance is not being used we recommend that you remove the door This will reduce the possibility of danger to children Do not operate your appliance in the presence of explosive fumes Do not u
8. P21E MANUAL 6 20 03 10 03 AM Page a English Table Of Contents PAGE SAFETY INSTRUCTIONS AAA 1 2 PARTS AND FEATURES 4 5 OPERATING YOUR WASHER AA 6 11 UNPACKING AND ACCESSORIES INVENTORY 12 PRO PER LOCATION iio 13 INSTALLATION INSTRUCTIONS 14 16 UNIT DIMENSIONS ooo eerie 17 ELECTRICAL CONNECTIONS uo eine 18 PROPER CARE AND CLEANING AAA 19 TROUBLESHOOTING GUIDE ANEN 20 21 WARRANTY nuance ini ea a frite hata niet 22 HLP21E MANUAL 6 20 03 10 03 AM Page English OPERATING INSTRUCTIONS Parts and Features CEE Lite ys OT A0 EECH 1 Top Lid 4 Front Leveling Leg 2 Control Panel 5 Cabinet Handle located on both 3 Washer Cabinet sides of the washer HLP21E MANUAL 6 20 03 10 03 AM Page eb English 1 W ater Inlet Valve 4 Power Cord Holder Clip 2 W ater Absorption Cushion 5 Power Cord 115 Volt 60 Hz 3 W ater Level Selector 6 Drain Hose 5 HLP21E MANUAL 6 20 03 10 03 AM Page a OPERATING YOUR WASHER The Control Panel English Power ON OFF 1 e Press the button once to turn ON the power to the washer Press it again to turn the power OFF Start Pause 2 Press this button once to start the wash process Press this button once again to pause the activity during the wash cycle Push it again to resume the wash cycle Program Select 3 Select your desired cycle pro
9. ater faucet Note The ends of the inlet hose are marked red and yellow Red goes to washing machine and yellow goes to the faucet 2 Connect the other ends to the washer inlet located at the top rear of the machine Inserta new flat washer provided to each end of the inlet hose 3 The drain hose must be placed into a drainpipe or sink at least 1 1 2 inches in diameter Use the gooseneck drain hook to hold the hose in place To avoid possible water back up the drain hose must reach a height of at least 31 1 2 inches minimum and 40 inches maximum 4 Plug in the washer to a regular 115 Volt 60 Hz 15 Amps outlet Note Carefully inspect for any leaks around the machine and at the back If there is a leak check if any connections are loose You may need to tighten any loose connections Do not remove the water absorption cushion Check before each use to make sure it is not damaged CAUTION ff after completing these steps you are still unsure whether unit has been properly installed contact a qualified installer W e recommend that the washer be installed by a certified technician to ensure that it is properly installed 15 HLP21E MANUAL 6 20 03 10 03 AM Page J SR English Installing Quick Sink Adapter W hen installing the quick sink faucet adapter to the faucet follow the steps below 1 First remove the aerator from your faucet nozzle and determine the size type of the faucet 2 Once you determine the size typ
10. e of the faucet 0 utside Threaded End or Inside Threaded End place the proper sized rubber washer into the silver faucet adapter 3 Attach the silver faucet connector to the faucet 4 Attach the faucet connector to the water inlet hose and make sure that the rubber washer is placed in between 5 Attach the other end of the water inlet hose to the washer water inlet and make sure that the rubber washer is placed in between Faucet Washers Sse donee z Quick Connector Washer 8 Drain hose W ater inlet hose Rear View of W asher 16 HLP21E MANUAL 6 20 03 10 03 AM Page E English Unit Dimensions ee tig 29 15 16 17 5 8 17 HLP21E MANUAL 6 20 03 10 03 AM Page _ English Electrical Connections Grounding Instructions This appliance must be grounded In the event of an electrical short circuit grounding reduces the risk of electric shock by providing an escape wire for the electrical current This appliance is equipped with a cord having a grounding wire with a grounded plug The plug must be inserted into an outlet that is properly installed and grounded Improper use of the plug can result in a risk of electric shock e Consult a qualified electrician or service person if the grounding instructions are not completely understood or if in doubt as to whether the appliance is properly grounded Wiring Requirements
11. easure G loves Level Installing the Bottom Panel The bottom panel blocks noises to provide you with the quietest performance possible during the wash cycle operation m First lay down the washer on its front side 2 Place the panel against the bottom of the machine Align the holes in the panel with the holes in the washer 3 Insert the screws through the holes of the panel into the bottom of the washer and tighten 8 screws are supplied 4 Once all screws have been installed and the panel is in place return the washer to its standing position Note During this time you may reroute the drain hose to the left or right side for draining 14 HLP21E MANUAL 6 20 03 10 03 AM Page gt English Installing the Lint Filter The lint filter must be installed before the washer is used The lint filter is packaged with the User Manual Leveling the Washer Your washer has an adjustable leveling leg thatis located on the front right corner After properly placing your washer in its final location you may level the washer Loosen the adjustable nut The leveling leg can be adjusted by turning it counter clockwise to raise the washer and clockwise to lower the washer Note If the washer is inclined more than 2 the machine will notoperate high low Installing Your Washer Read the installation instructions carefully before beginning 1 Connect the water inlet hose to the w
12. gram by pressing the Program Select button There are 7 options to select from Press the Select button for the desired setting W ater Level Selector 4 e Turn the W ater Level Selector knob to select the proper water level setting You may select from low medium and high water level settings depending on the wash load Function Indicator Lights e The function display lights indicate that a selected feature is ON or that the cycle is about to begin e During the wash cycle a flashing light indicates the current wash rinse cycle program e Rapid flashing indicates that the washer is not operating properly Loading the Washer e Load each item loosely e Separate the white from the colored clothing Separate heavy fabrics from light fabrics e Carefully check all pockets and cuffs for small items They can easily slide into the tub and cause damage to the tub 6 HLP21E MANUAL 6 20 03 10 03 AM Page English e Pre treat all stains and heavily soiled areas for best results e Do not overload your washer Close the door properly after loading the clothes When loading wet items keep water level high enough to keep the unit in balance and to allow clothing to float easily in the water Proper Use of Detergent e Fill water in the tub at the Low water level e Add the detergent e Load the washer e Select the water level Note The amount of detergent used depends on the size of the load the water type
13. limitations may not apply to you This warranty gives you specific legal rights and you may have other rights which vary from state to state Haier America New York NY 10018 22 HLP21E MANUAL 6 20 03 10 03 AM Page C gt Do Not Return This Product To The Store If you have a problem with this product please contact the Haier Customer Satisfaction Center at 1 877 337 3639 DATED PROOF OF PURCHASE MODEL AND SERIAL REQUIRED FOR WARRANTY SER VICE IMPORTANT Ne pas renvoyer cet appareil au magasin Si vous avez un probl me avec cet appareil veuillez contacter le service la clientele de Haier au 1 877 337 3639 IL EST OBLIGATOIRE DE FOURNIR UNE PREUVE D ACHAT DAT E LE NUM RO DU MOD LE ET SON NUM RO DE S RIE AFIN DE B N FICIER DE LA COUVERTURE DE LA GARANTIE IMPORTANTE No Devuelva Este Producto al Establecimiento Compra Si tiene problemas con este producto por favor p ngase en contacto con el Centro Haier de Atenci n al Cliente en el 1 877 337 3639 PARA EL SERVICIO DE GARANTIA SE REQUIERE PRUEBA DE COMPRA FECHADA No DE MODELO Y No DE SERIE 115 V 60 Hz Made in China Fabriqu en Chine Hecho en China Haier What The World Comes Home To Haier America New York NY 10018 HLP21E 01 Printed in China Issued May 03 Part W D 9999 14
14. ogen gas may be produced if the water heater has not been used in more than 2 weeks This may be explosive under certain circumstances If this is the case turn on all the hot faucets and let the hot water run for a few minutes before using this appliance This will let the trapped hydrogen escape Avoid accidents during this process by refraining from turning ON any electrical appliances smoking lighting a match lighter and using flames Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in the user repair instructions which you understand and have the skill to carry out Note If for any reason this product requires service we strongly recommend that a certified technician perform the service To reduce the risk of electric shock or fire do not use extension cords or adapters to connect the unit to an electrical power source SAVE THESE INSTRUCTIONS For Future Use DANGER Risk of child entrapment Before throwing away your old appliance remove the door so that children may not easily become trapped inside Thank you for purchasing our Haier product This easy to use manual will guide you in getting the best use of Model number your washer Serial number Remember to record the model and serial number They are on a label in back of the washer Date of purchase Staple your receipt to your manual You will need it to obtain warranty service HL
15. r add detergent as the washtub is being filled with water before you load your clothes to avoid soap residue on clothes Liquid detergent is recommended Clothes are ripped or have holes Sharp objects such as pins and belt buckles were left in the washtub You must remove small loose sharp objects Fasten belts zippers metal snaps etc Check if you are using undiluted bleach N ever add undiluted bleach to the wash Other e The spinning is intermittent when it starts The laundry needs to be balanced to avoid slanting The Spin does not work in Program Select The program is setting the drain time Spinning will startin a few minutes e During the final spinning it stops the Rinse indicator lights up and the washer starts to fill with water The wash load is slanting on one side After the water is filled the slanting will be removed and the spinning will be reactivated 21 Limited Warranty In Home Service Full ONE Year Warranty For 12 months from the date of original retail purchase Haier will repair or replace any part free of charge including labor that fails due to a defect in materials or workmanship Limited Warranty After one year from the original retail purchase date Haier will provide a part at no cost as indicated below to replace said part as a result of a defect in materials or workmanship Haier is solely responsible for the cost of the part All other costs such as labor trip cha
16. r to your wash load Release and set to desired level after adding water Recommended Water Levels Load Size in lbs Water Level Approximate W ater used in Gallons ER EES Note Incoming hot water must not exceed 122 F 50 C HLP21E MANUAL 6 20 03 10 03 AM Page ae English End of Cycle Signal The machine will beep at the end of the cycle indicating that the washing is complete The W ash Rinse Spin indicator lights will still be ON The washer will turn O FF automatically in approximately 10 minutes after the completion of the cycle Closing the Top Lid For safety purposes the top lid must always be closed during the wash process If you open the top lid while the wash cycle is in progress you will observe the following e An alarm will sound e The tub will not spin while the lid is open e If the unit is in wash mode it will stop running Simply close the top lid and press the start pause button to resume the cycle See for the Wash Process 1 Turn the power ON by pressing the ON button 2 Press Program Select to select the wash program Refer to page 8 for the selection chart Select the water level Add the detergent Add the wash load D a A Qu After the washing machine starts you may change the program by turning O FF the machine and then restarting to make the new selection Note If the washer is turned ON without any water in the tub it will start to spin after a few minutes
17. rge etc are the responsibility of the owner Second through Fifth Year Haier will provide the outer washtub and related outer tub assembly parts should the part fail to hold water Second through Seventh Year Haier will provide the inner stainless steel wash tub if defective in material or workman ship Note This warranty commences on the date the item was purchased and the original purchase receipt must be presented to the authorized service representative before warranty repairs are rendered Exceptions Commercial or Rental Use Warranty 90 days labor from date of original purchase 90 days parts from date of original purchase No other warranty applies For Warranty Service Contact your nearest authorized service cen ter All service must be performed by a Haier authorized service center For the name and telephone number of the nearest authorized service center please call 1 877 337 3639 Before calling please have available the following information Model number and serial number of your appliance The name and address of the dealer you purchased the unit from and the date of purchase A clear description of the problem A proof of purchase sales receipt HLP21E MANUAL 6 20 03 10 03 AM Page gt English This warranty covers appliances within the continental United States Puerto Rico and Canada What is not covered by this warranty Replacement or repair of household fuses circuit breakers wi
18. ring or plumbing A product whose original serial number has been removed or altered Any service charges not specifically identified as normal such as normal service area or hours Damage to clothing Damage incurred in shipping Damage caused by improper installation or maintenance Damage from misuse abuse accident fire lood or acts of nature Damage from service other than an authorized Haier dealer or service center Damage from incorrect electrical current voltage or supply Damage resulting from any product modification alteration or adjustment not authorized by Haier Adjustment of consumer operated controls as identified in the owner s manual Hoses knobs lint trays and all attachments accessories and disposable parts Labor service transportation and shipping charges for the removal and replacement of defective parts beyond the initial 12 month period Damage from other than normal household use Any transportation and shipping charges THIS LIMITED WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The remedy provided in this warranty is exclusive and is granted in lieu of all other remedies This warranty does not cover incidental or consequential damages so the above limitations may not apply to you Some states do not allow limitations on how long an implied warranty lasts so the above
19. se this appliance to wash clothes that have been soaked spotted or washed in gasoline dry cleaning solvents or any other explosive or flammable substances that may ignite and explode Clothes or rags used to clean flammable or explosive materials should not be washed in this appliance until all traces of this material have been removed Do not add or mix any flammable or explosive substances to the wash Do not try to remove clothes while the tub is moving Allow it to come to a complete stop before reaching in The appliance s loading door must be closed when the tub is spinning Do not operate your appliance when parts are missing or broken Do not use this appliance for commercial uses Do not operate this appliance unless all enclosure panels are properly in place Do not tamper with controls To reduce the risk of injury do not allow children to play in or on the appliance Close supervision of children is necessary when the appliance is used near children This appliance must be connected to a proper electrical outlet with the correct electrical supply HLP21E MANUAL 6 20 03 10 03 AM Page ep 21 22 23 24 English Proper grounding must be ensured to reduce the risk of shock and fire DO NOTCUTOR REMOVE THE GROUNDING PLUG If you do not have a three prong electric receptacle outlet in the wall have a certified electrician install the proper receptacle The wall receptacle MUST be properly grounded Hydr
20. t time and drain time The total washing time may be affected by the water inlet pressure and water level e The spin time is the time from the intermittent running to the finishing of the cycle e In the Power Wash program the first soak is approximately 20 minutes pre wash is approximately 8 minutes Clothes are soaked again for approximately 5 minutes The washing rinsing and spinning will then be completed The wash time includes the pre wash time e In the Quick program select wash rinse and spin are set automatically No procedure can be selected after setting Note W hen you turn the power ON the machine will set the standard wash program to the wash rinse spin position Press Twice No Spin Press Three Times Press Four Times No Wash or Rinse Press Five Times Power Wash Wash Rinse For heavily soiled and Spin very dirty clothes Press Six Times Quick W ash Rinse Spin For a quick speed wash HLP21E MANUAL 6 20 03 10 03 AM Page i English Wash Program Soak Wash Rinse Spin Total Times approx approx Minutes approx approx minutes minutes Times minutes minutes W ash Rinse 8 15 6 2 35 42 amp Spin Twice W ash 25 16 30 6 2 68 82 Wash Rinse Spin Quick Wash 5 9 3 1 21 28 Rinse amp Spin Selecting the Water Level e There are 3 water levels to chose from Low Medium and High Your selection may depend on your wash load e Turning the knob to Reset will add more wate
21. ves harsh chemicals ammonia chlorine bleach concentrated detergent solvents or metal scouring pads Some of these chemicals and materials may dissolve damage and or discolor your appliance Remove pins and other sharp objects from clothing to prevent scratches on interior parts e The lint filter must be cleaned before each use for optimal efficiency DO NOT USE YOUR W ASHER W ITHO UT THE UNT FILTER IN PLACE The filter screen of the water inlet valve may become blocked by soil and residue Please clean it with a brush monthly Long Absences Moving e Turn OFF the water supply faucets and disconnect the hoses Drain water from all hoses This will prevent damage from water leakage if the hoses are accidentally ruptured or if they become loose Disconnect the electrical plug Dry the inner washtub If moving the washer disconnect the drain hose To prevent mold and mildew leave the door open so that the moisture inside the machine can evaporate Reinstall the foam base Styrofoam at the bottom of the unit to prevent internal parts from becoming damaged due to vibrations and shock when the washer is being moved to another location 19 HLP21E MANUAL 6 20 03 10 03 AM Page a English Troubleshooting Guide Before calling for service determine the symptoms and follow the suggested solutions Washer does not operate e Check if the unit is plugged in The plug may have come loose e Check if the electrical
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