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GreatCall Jitterbug Touch 3 User Guide

1. e 2 Headset Jack A z Battery Cover Release a Speaker Main Camera Volume Button E Battery Cover 3 e Microphone Power Connector 6 Getting Started Headset Jack allows you to connect a Stereo Headset to safely make calls hands free or listen to music Battery Cover Release allows you to remove the Battery Cover to replace the Rechargeable Battery or insert a microSD card to expand storage capacity TO ca 4 z 19 uen vA oN Cc pum aD Speaker lets you hear the caller loud and clear when Speakerphone is enabled Main Camera allows you to take pictures or videos Volume Button allows you to adjust the volume of calls and notification sounds Battery Cover protects the Rechargeable Battery and the back of your Touch3 Microphone picks up your voice loud and clear while on a phone call Power Connector allows you to charge your Touch3 with the provided Wall Charger and USB Cable Getting Started Understanding Touch Gestures Your smartphone features a large responsive touch screen that allows you to use your fingers to interact with what you see on the Display If this is your first time using a smartphone understanding how to use these touch gestures will ensure that you get the best Touch3 experience Cc D ime e N
2. Proper disposal of your mobile device and its battery is not only important for safety it benefits the environment Batteries must be recycled or disposed of properly Recycling programs for your mobile device batteries and accessories may not be available in your area We ve made it easy for you to recycle your old Samsung mobile device by working with respected take back companies in every state in the country Drop It Off You can drop off your Samsung branded mobile device and batteries for recycling at one of our numerous Samsung Recycling Direct SM locations A list of these locations may be found at http pages samsung com us recyclingdirect usactivities environment samsungrecyclingdirect locations jsp Samsung branded devices and batteries will be accepted at these locations for no fee Consumers may also recycle their used mobile device or batteries at many retail or carrier provided locations where mobile devices and batteries are sold Additional information regarding specific locations may be found at www epa gov epawaste conserve materials ecycling donate htm or at www call2recycle org Mail It In The Samsung Mobile Take Back Program will provide Samsung customers with a free recycling mailing label Just go to http fun samsungmobileusa com recycling index jsp and follow the instructions to print out a free pre paid postage label and then send your old mobile device or battery to the address listed via U S Mail f
3. view your favorite photo or video moments See Viewing your Photos and Videos on page 86 e Urgent Care get unlimited access to nurses and doctors wherever you go 24 7 See Urgent Care on page 105 uU YL v o an aB de Ll on O E sd U Y aB O 29 Understanding the Basics Organizing your Home Tab You can change the order of your Apps under the Home Tab by PRESSING AND HOLDING the App and DRAGGING them up and down the list To remove any App from the Home Tab TAP the Menu Button fl and TAP Remove Favorites From there you can check any App you would like to remove from the Home Tab and TAP OK to confirm NOTE You cannot change the order or remove the Phone App from the Home Tab People Tab The People Tab was designed to give you easy access to the contacts that are most important to you Creating a list of your favorite contacts will make dialing friends or family quick and convenient For more information on managing your People list see People Tab on page 69 OL D X uo c CD OQ 3 D UJ CD Uu O Uu 30 Understanding the Basics All Apps Button The Home Tab holds a list of your favorite Apps To access your full list of Apps TAP the All Apps Button in the lower left corner of the Home Tab To add any of these Apps to your Home Tab PRESS AND HOLD any app until the Add to Favorites pop up appears TAP OK to confirm
4. Images or Video 4 TAP Gallery 94 Email 5 Select the photo or video you would like to attach 6 When you are ready to send your email with attachment TAP the Send A button 95 Email Section 7 GreatCall Health and Safety Apps This section describes additional services that make your Touch3 more than just an easy to use smartphone with exclusive access to GreatCall s network of health and Safety experts Topics e 5Star e Urgent Care e MedCoach C A D CD Q ie EE D ie ct D ped le Un CD 7 D lt For additional support visit us online at greatcall com support 96 GreatCall Health and Safety 5Star The 5Star App on your Touch3 smartphone gets you access to GreatCall s unique 5Star Service 5Star Service provides easy to use and reliable access to NAED Certified 5Star Agents who will confirm your location evaluate your situation and get you the help you need By accessing 5Star Service on your Touch3 you ll be immediately connected to a 5Star Agent who will quickly identify you and confirm your location then carefully assess your situation using details from your Personal Profile To launch the 5Star App you can TAP the 5Star button located on the Lock Screen or the bottom of the Home Screen National Academies of Emergency Dispatch I aD O g0 N ge le 40 aB ajs E 40 ce Y up 97
5. Oo KS A 63 Placing and Receiving Calls U se o oq Q A 45 e D z oq x Q lt ZYT 120 PM ill Home People N Phone Q0 ZNI Text Messages Voicemail ix Speaker Wendy Mobile Today 1 17PM Matt Mobile Today e TESTA Camera PS Photo Album Urgent Care Matt Mobile Oct 22 2014 2 52PM All Apps Pls ai eeatt all Personalized Greeting 64 Placing and Receiving Calls D jl Voicemail Greeting Listen to Current Greeting Record a Personalized Greeting Retum to Voicemail Listening to your Personalized Voicemail Greeting 1 At the Voicemail Inbox screen TAP the Menu Button f 1 at the bottom of your Touch3 phone 2 TAP Personalized Greeting 3 TAP the Play Button D next to Listen to Current Greeting Your personalized Voicemail greeting will play through the Touch3 Earpiece 4 TAP Return to Voicemail at the bottom of the screen to go back to your Voicemail Inbox When to Check Voicemail You have a new voicemail message to listen to if you see the voicemail icon QO in the Status Bar the voicemail icon QO in the Lock Screen Missed Events panel or a number on the Voicemail Button FEJ in the Home Tab indicating the number of unheard voicemail messages Qr UO on Z D 5 aB cx TO o on Oo KS A 65 Placing and Receiving Calls New Voicemail in Lock Screen lt i STE New
6. aB de Ll on O E sd U aB O COONNDU EW 43 Understanding the Basics Using the On Screen Keyboard The On Screen Keyboard will automatically appear on the Display when you have the ability to input text e Shift changes the text from lower case to upper case TAP twice to use Caps Lock e Numbers and Symbols allows you to enter numbers and symbols Once in the Numbers and Symbols keyboard you can TAP BEJ to view additional symbols TAP EM to return to the standard keyboard e Voice Typing automatically converts your voice to on screen text e Spacebar allows you to enter spaces between words e Period allows you to enter the period punctuation mark e Enter allows you to start a new line of text e Backspace allows you to delete any previously typed characters e Predictive Text predicts and provides options for your next words as you type 5 OL i a uo c CD r OQ 3 D UJ CD Uu O Uu 44 Understanding the Basics un ee M un c Predictive F Text Matthew Hello Nicholas C f l E Contacts Vlogs E got a new phone n i aD E3 Send E H E shift Backspace ILII Numbers and IILI Sym bols L English US m Enter S w NAT Voice Typing Spacebar Period 45 Understanding the Basics Landscape Keyboard Some screens automatically rotate on the Display when you hold your phone horizontally landscape If
7. ca TO the D button to return to the previous screen If you accidentally opened the Help Bubble you can TAP the Back Button to close it 27 Understanding the Basics ec D mm T ct st 5 OQ ct 3 D ee t u gp U GreatCall Home Screen As soon as you unlock your phone for the first time you will see the GreatCall Home Screen From this screen you can access all features of your Touch3 The Home Screen is organized with two main tabs Home and People It was designed to be simple so you can easily access Apps and contact People that are the most important to you without having to search through numerous icons 28 Understanding the Basics People Tab Home Tab All Apps Button 5Star Button GreatCall Button Home 3 Pho Text Messages 15 86 La ail i 1 People Voicemail ne 7 Camera PA Photo Album E Urgent Care All Apps Dial f greatcall Home Tab The Home Tab displays your favorite Apps By default the Home Tab will show these Apps e Phone L3 make and receive calls See Section 3 Placing and Receiving Calls on page 54 e Voicemail E1 listen to voice messages people have left for you See Voicemail on page 62 e Text Messages send and receive text messages See Section 4 Text Messages on page 76 e Camera i81 capture photos or videos See The Camera App on page 82 e Photo Album 5
8. e ereatcall touch3 User Guide Welcome to GreatCall Thank you for choosing the GreatCall Touch3 We ve made it easy for you to stay connected to friends and family with the simplicity of GreatCall Additionally Our service professionals and health and safety services are designed to keep you protected connected and in control of your life This helpful guide contains information you need to start using your new smartphone And if you have any questions or need assistance you can count on us to be here day and night Best Regards Your friends at GreatCall For additional information about GreatCall or your new Touch3 visit greatcall com Contents Section 1 Getting Started essesseesessecsecsecseoseoseoseoseoeeoeeosesecsecseoseoe 1 KEE WANE BO a EE E uU dU 2 MERON OOU 1 OUC E E A E E UE 4 MIE BACK Or VOUT TOUCA E MT 6 Understanding Touch Gestures 2 5 c1curccaccecscusvaerancseusecseciGhavewtsbaucesoereacsesacennenneeneeses 8 TONE VOUT MONG ON and OTT aeea E E 9 Turne On your PRONG esirin ruere errr Copia EEEE EEEE 9 Turning OTE your PHOITG sepsrrissererisirersirixipriroriri denti ts tS TH I NaN E ea 10 AGUIV atime YOUR TOUCH eea N EE E S 11 SIE MECC 1G Ca bed A EE E IAEA I A E EEE cq UiEC 14 Tila WOM STI CaO TEE E EE 16 Banery Kevellndie OT oireena E T E E OE 17 Ge TMS MOre Ana Oene E M II TRDEMI TRI DINE 18 Creat Cal CUStOMET SOL VICOS eiui boda TI meteo DERE cis ioa uta bdo E e i d irn E 19 Table
9. ANY CLAIM OR DISPUTE BETWEEN YOU AND GREATCALL IN ANY WAY RELATED TO OR CONCERNING THE AGREEMENT OR THE PROVISION OF SERVICES OR PRODUCTS TO YOU INCLUDING ANY BILLING DISPUTES CLAIM SHALL BE SUBMITTED TO FINAL BINDING ARBITRATION BEFORE THE AMERICAN ARBITRATION ASSOCIATION AAA THIS AGREEMENT TO ARBITRATE ALSO REQUIRES YOU TO ARBITRATE CLAIMS AGAINST OTHER PARTIES RELATING TO SERVICES OR PRODUCTS PROVIDED OR BILLED TO YOU INCLUDING SUPPLIERS OF SERVICES AND PRODUCTS AND OUR RETAIL DEALERS IFYOU ALSO ASSERT CLAIMS AGAINST US IN THE SAME PROCEEDING YOU AND WE ACKNOWLEDGE THAT THE AGREEMENT AFFECTS INTERSTATE COMMERCE AND THAT THE FEDERAL ARBITRATION ACT AND FEDERAL ARBITRATION LAW APPLY TO ARBITRATIONS UNDER THE AGREEMENT BEFORE INSTITUTING ARBITRATION YOU AGREE TO PROVIDE US WITH AN OPPORTUNITY TO RESOLVE YOUR CLAIM BY SENDING A WRITTEN DESCRIPTION OF YOUR CLAIM TO US AT GREATCALL P O BOX 4428 CARLSBAD CA 92018 AND NEGOTIATING WITH US IN GOOD FAITH REGARDING YOUR CLAIM IF WE ARE NOT ABLE TO RESOLVE YOUR CLAIM WITHIN 30 DAYS OF RECEIPT OF YOUR NOTICE THEN YOU OR WE INSTEAD OF SUING IN COURT MAY INITIATE ARBITRATION PROCEEDINGS WITH THE AAA ARBITRATION WILL BE CONDUCTED UNDER THE AAA S PUBLISHED WIRELESS INDUSTRY ARBITRATION RULES AND SUPPLEMENTAL PROCEDURES FOR CONSUMER RELATED DISPUTES WHICH ARE AVAILABLE BY CALLING THE AAA AT 800 778 7879 OR VISITING ITS WEB SITE AT WWW ADR ORG THE AAA HAS A FEE SCHEDULE FOR ARBITRATIONS YOU WI
10. An email will be sent to you with instructions on how to reset your password If you are not comfortable signing in to your MyGreatCall account or you just want to get started using your phone quickly you can TAP the Skip this step button to skip logging in to MyGreatCall Just be aware that you will need to log into any of the built in GreatCall Apps before using them 15 Getting Started Charging the Battery Your phone is powered by a Rechargeable Battery which has been built in for your convenience Before using your phone for the first time it is recommended that you fully charge the battery A Wall Charger is included with your phone Cc D festo e WY jet D Q 1 Connect the larger end of the USB Cable Wall Charger to the Wall Charger 2 Insert the smaller end of the USB Cable into the Power Connector located at the bottom of the phone 3 Plug the Wall Charger into a standard wall outlet us Cable R Power C Connector USB Cable S 16 Getting Started Battery Level Indicator alt 12 45 PM The battery level is represented as a colored E battery icon at the top right of the Display A in the Status Bar You will also find a larger Charging battery level indicator on the Lock Screen g see page 24 for more information Fully The battery is fully charged when the battery Text Messages charged icon is completely green When the battery AY Camera
11. FCC has established requirements for digital wireless mobile devices to be compatible with hearing aids and other assistive hearing devices When individuals employing some assistive hearing devices hearing aids and cochlear implants use wireless mobile devices they may detect a buzzing humming or whining noise Some hearing devices are more immune than others to this interfer ence noise and mobile devices also vary in the amount of interference they generate The wireless telephone industry has developed a rating system for wireless mobile devices to assist hearing device users find mobile devices that may be compatible with their hearing devices Not all mobile devices have been rated Mobile devices that are rated have the rating on their box or a label located on the box The ratings are not guarantees Results will vary depending on the user s hearing device and hearing loss If your hearing device happens to be vulnerable to interference you may not be able to use a rated mobile device successfully Trying out the mobile device with your hearing device is the best way to evaluate it for your personal needs M Ratings Wireless mobile devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than mobile devices that are not labeled M4 is the better higher of the two ratings M ratings refer to enabling acoustic coupling with hearing aids that do not operate in telecoil mode T Ratings Mo
12. For more information about the built in Apps available on your phone please see Section 7 GreatCall Health and Safety Apps on page 96 un YL un qe aa aB ta on TO 19 un Y 5 35 GreatCall Button In both the Home and People Tabs you ll see the GreatCall Button at the bottom right corner of the screen TAP this button to see the following options e Usage view how many minutes text messages and data megabytes you ve used and have left as well as when your next bill date is e Need Help get additional information on how to use your Touch3 or contact our Customer Care Agents for assistance 31 Understanding the Basics e 5Star Urgent Care and MedCoach See GreatCall Health and Safety Apps on page 103 for more information e Brain HQ a brain training system from Posit Science to exercise your attention memory intelligence and more e Featured Apps several featured apps recommended by GreatCall e Sign In Sign Out access your built in GreatCall health and safety Apps 5Star Button Get access to help in an uncertain or unsafe situation 24 7 For more information see 5Star on page 104 jm D a uo CD r oq 3 D UJ CD Uu O Uu 32 Understanding the Basics Status Bar The Status Bar located at the top of the Display shows information about the connection status signal strength battery level and time and displays n
13. GreatCall 5Star and GreatCall Link are trademarks of GreatCall Inc registered and or pending in the United States and other countries Copyright 2014 Samsung Telecommunications America LLC Samsung is a registered trademark of Samsung Electronics Co Ltd Screen images simulated Appearance of device may vary Other marks are property of their respective owners and may be trademarks Model SM G310R5 www greatcall com GH68 41702A
14. It differs from Text Messages by allowing you to compose much longer messages and does not require the recipient to have a cell phone with text messaging capabilities NOTE Sending and receiving emails requires data To reduce your data usage on your GreatCall data plan use a Wi Fi network if available See Wi Fi on page 101 for more information on setting up a Wi Fi connection Your Touch3 smartphone provides two ways to use email e Gmail Google9Email set up your phone with an existing email account from Google e Standard Email set up your phone with an existing email address you have that isn t from Google 89 Email NOTE If you do not have a Gmail account it is recommended that you create one Setting up a Gmail account will get you access to the Google Play Store where you can update your phone s software and access additional GreatCall and third party Apps Setting up a New Gmail Account If you don t have an existing Gmail account follow these instructions to create one B on your phone 1 Under All Apps TAP the Gmail App TAP New Enter in your First and Last Name Enter in your desired email address Enter in your desired password You can optionally set up password recovery options You can optionally join Google which is Google s social media site similar to Facebook otherwise you may skip Ou WN 90 Email 8 Choose your Google backup and ema
15. Locking 26 Unlocking 25 M MyGreatCall 14 Checking your Usage 52 Signin 14 N Navigation Buttons 21 Notifications 36 Clearing Notifications 38 Expanding the Notification Panel 36 p Pairing 103 People Tab 30 Adding Favorites 72 164 Index Creating a People Contact 70 Deleting a People Contact 74 Editing a People Contact 73 Managing your People Contacts 71 People History 75 Removing Favorites 72 Sorting your Favorites 73 Photo Album 81 Placing a Call 55 Dialing a Number 55 Redialing a Number 57 Power Lock Button 9 R Ringer 41 Volume 42 165 Index S Speakerphone 59 Status Bar 33 T Text Messages 76 Reading and Replying to Text Messages 79 Sending a Photo or Video Message 80 Touch Gestures 8 Troubleshooting Getting More Information 18 Turning Bluetooth On and Off 104 Turning On and Off 104 Turning Phone Off 10 Turn Phone On 9 U 166 Index Usage 49 Checking your Usage 52 Using Wi Fi to Reduce Your Data Plan Usage 51 V Voicemail 62 Setting up 63 When to Check 65 Volume 42 167 Index Coverage and service are not available everywhere Other charges and restrictions may apply There are no additional fees to call GreatCall s U S Based Customer Service However for calls to an Operator in which a service is completed minutes will be deducted from your monthly balance equal to the length of the call and any call connected by the Operator plus an additional 5 minutes Copyright 2014 GreatCall Inc
16. N Q h D rt lt Operating Environment Remember to follow any special regulations in force in any area and always switch your mobile device off whenever it is for bidden to use it or when it may cause interference or danger When connecting the mobile device or any accessory to another device read its user s guide for detailed safety instructions Do not connect incompatible products Using Your Mobile Device Near Other Electronic Devices Most modern electronic equipment is shielded from Radio Frequency RF signals However certain electronic equipment may not be shielded against the RF signals from your wireless mobile device Consult the manufacturer to discuss alternatives Implantable Medical Devices A minimum separation of six 6 inches should be maintained between a handheld wireless mobile device and an implantable medical device such as a pacemaker or implantable cardioverter defibrillator to avoid potential interference with the device Persons who have such devices e Should ALWAYS keep the mobile device more than six 6 inches from their implantable medical device when the mobile device is turned ON e Should not carry the mobile device in a breast pocket e Should use the ear opposite the implantable medical device to minimize the potential for interference e Should turn the mobile device OFF immediately if there is any reason to suspect that interference is taking place e Should read and follow the directio
17. The Setup Wizard built into your phone will help guide you through this process Samsung GALAXY 1 Power on your phone 2 TAP Next at the Welcome screen 3 TAP the check box next to l understand and agree to the terms and conditions above and then TAP Next recone 11 Getting Started O aB 35 g0 4 Un oN Y ap ep 4 festo oq Un c c5 g Q 4 IMPORTANT TAP the Easy to use GreatCall option and then TAP Next 5 TAP the option that best describes where the phone was purchased Continue following the on screen instructions until you have successfully activated your phone 12 Getting Started 9 ee C Where did you buy your ee Touch M On the Phone L k GreatCall com Retail Store Amazon com I don t know Cf Tu Easy to use Greateall gives you a v p l i pem f ampihed b di Eu pend IMPORTANT To ensure you get started quickly please select Easy to use GreatCall at the Choose your home screen step before TAPPING Next Easy to use GreatCall gives you a simplified experience If you accidentally selected Advanced Android you can TAP the Back Button gt to change your selection Getting Started NOTE If you are instructed to go online or call to complete activation please have the following information ready e Home and billing address e Phone number e Emai
18. cleaning solvents or strong detergents to clean the mobile device Wipe it with a soft cloth slightly dampened in a mild soap and water solution If the mobile device has a retractable camera lens do not use soap and water to clean the lens Use a blower or brush or lens cleaning paper dampened in a lens cleaning solution Shock or vibration Do not drop knock or shake the mobile device Rough handling can break internal circuit boards Paint Do not paint the mobile device Paint can clog the device s moving parts or ventilation openings and prevent proper operation de aD uc 19 Y o Siem Bum ige aD EE 129 Health amp Safety a D ie ct Ear o N Q h D rt lt Responsible Listening Caution Avoid potential hearing loss Damage to hearing occurs when a person is exposed to loud sounds over time The risk of hearing loss increases as sound is played louder and for longer durations Prolonged exposure to loud sounds including music is the most common cause of preventable hearing loss Some scientific research suggests that using portable audio devices such as portable music players and cell phones at high volume settings for long durations may lead to permanent noise induced hearing loss This includes the use of headphones including headsets earbuds and Bluetooth or other wireless devices Exposure to very loud sound has also been associated in some studies with tinnitus a ringing in the ea
19. je OQ ct F i UJ je AR i Uu Menu Button Home Button Back Button NOTE If you get lost while navigating through your phone just PRESS the Home Button to take you back to the Home Screen If you PRESS AND HOLD the Home Button your most recently opened Apps will appear TAP the App you would like to go to or tap the Back Button 5 to close 22 Understanding the Basics Using the Lock Screen Your phone is equipped with a Lock Screen that appears when your phone is not in use to prevent accidental dialing Lock Screen Features e Current Time and Date e Your Phone Number e Battery Level displays your current battery charge level e 5Star Button get access to help in any unsafe or uncertain situation see 5Star on page 97 e Missed Events quickly see if you missed any calls or messages e Unlock Buttons unlocks your phone uU YL v o an aB de Ll on O E sd U Y aB O 23 Understanding the Basics Current Time Date and Your Phone Number i Battery Level 11 05am 95 Mon Oct 27 5Star Button mm l5 888 555 0725 Missed Events Matt t ao et D TUN T ct a 2 OQ mt 3 D UJ t u e n To Unlock TAP 1 2 then 3 Unlock Buttons OON 24 Understanding the Basics Unlocking your Phone baa LY eodd IT E ipsus EE If the Display is off you can PRESS the Power Lock Button to display the
20. jel D Q PRESS AND HOLD DRAG PINCH AND SPREAD utm Briefly touch the Touch the screen Move your fingertip Touch the screen screen with your for an extended across the screen with two fingers and fingertip period oftime without losing contact bring them closer or farther apart 8 Getting Started Turning your Phone On and Off Your phone is off if the Display does not turn on when the Home Button or Power Lock Button are briefly pressed Turning On your Phone PRESS AND HOLD the Power Lock Button on the right side of your phone until the Display turns on NOTE If your phone does not turn on the battery may need to be charged See Charging the Battery on page 16 for more information on how to charge your phone f ne SAMSUNG Power Lock Button 9 Getting Started O aB 4 4 Un on G Y aD 629 Turning Off your Phone EE 3 1 PRESS AND HOLD the Power Sd El Lock Button on the right side Home People 2 of the phone until the Phone A 2 options screen appears B 2 TAP the Power off option on the Display The phone will ask if you want to proceed Paleogene 3 TAP the OK option on the Display EE af i ir te Power off Data network mode Power off All Apps Dir ib greatcall Device will now shut down 10 Getting Started Activating your Touch3 Before using your phone for the first time it needs to be activated
21. GreatCall Health and Safety Urgent Care With the Urgent Care App you have unlimited access to nurses O and doctors everywhere you go Urgent Care on your Touch3 smartphone gives you access to a Symptom Checker and Medical d Dictionary apps It can even connect you with a live nurse or a doctor 24 7 to get a diagnosis or a prescription for common medications over the phone To launch the Urgent Care app TAP the Urgent Care App from the Home Tab C X D ien Q ie EE D ie ct D ped le Un CD 7 D lt 98 GreatCall Health and Safety MedCoach We understand that taking medications is a part of daily life so O it shouldn t be a difficult task With your Touch3 you can easily follow your medication and vitamin schedule as prescribed by your doctor with friendly reminder messages delivered to your phone We can even connect you to your pharmacy for prescription refills To launch the MedCoach app TAP the MedCoach App from the All Apps list 4 aB Qa g0 un TO g0 E a 19 aB 1m E e 4 g aB C9 99 GreatCall Health and Safety Section 8 Managing your Settings This section describes how to manage additional settings on your phone Topics e Wi Fi e Bluetooth e Airplane Mode For additional support visit us online at greatcall com support je D oa e e lt o lt lt Un D ct eu e Uu 100 Managing
22. Lock Screen B e At the Lock Screen TAP 2 then 3 in order 8 aD B ee ee o eo eee a aA 1143 AM c 5 ge 5 1 5 E 11 45 L3 Mun Ost 2 LB BB 10 VHS BB DE ur DIS peara 888 555 0123 To Unlock TAP 1 2 then 3 25 Understanding the Basics Locking your Phone Lock your phone if you are no longer using it to save power and prevent accidental dialing e On any screen PRESS the Power Lock Button until the Display turns off NOTE If your phone hasn t been used after several minutes it will automatically lock and turn off the Display to save power and extend the battery life The phone will take you back to where you left off once you unlock the phone When locking 5 m i uo c CD oq D UJ CD Uu O Uu or unlocking your phone be sure to only PRESS the Power Lock Button PRESSING AND HOLDING the Power Lock Button will display an option to turn off your phone 26 Understanding the Basics Shake for Help If you need help with commonly used features on your Touch3 you can shake your phone at any time to bring up the Help Bubble TAP anywhere inside the Help Bubble to open the Help Guide Here you will find useful help topics such as how to make and receive calls access your Voicemail and use S AE the Camera This is a help bubble Tap it to get more help or click un YL un qe aa a9 lt r on TO 19 un Y
23. Menu Button f 1 2 TAP Add New to add a new person to your People contact list 3 TAP the Name field to enter the name of the contact with the On Screen Keyboard 4 TAP the Phone number field to enter the number of the contact You can TAP the description field to the left of the phone number to identify if it is a home mobile work or fax number TAP the to the right of the field if there are multiple numbers you would like to add for this contact Options Add Favorites 5 Remove Favorites 2s D e OQ c O zy D O 2 OQ Z O 7 70 Placing and Receiving Calls 5 Continue entering any other details you would like for this contact Once you re done TAP Save at the top right to save at the top right NOTE You can even add a photo to your contact which will be visible in your People list and every time you are on a call with them While adding your contact just TAP the face icon F to the left of the Name field and take a new picture or select an existing image See Taking a Photo on page 84 for more information on how to take a photo Qu GS UO o0 Z D 5 aB az Ne on E Oo KS A Managing your People Contacts Once you have added your People contacts you can organize who appears in the People Tab and All People List e The People Tab shows your favorite People contacts e The All People List is all of your Peop
24. Play Store m D ml uo c CD r oq 3 D UJ CD Uu O Uu 50 Understanding the Basics Using Wi Fi to Reduce Your Data Plan Usage If your household already has high speed Internet access and a Wi Fi network sometimes called a wireless network you can connect your Touch3 to your Wi Fi connection to reduce data usage on your monthly GreatCall data plan When successfully connected to your Wi Fi network all data usage will go through your home s high speed Internet access instead of the cellular network and therefore will not affect your GreatCall monthly data plan usage For more information on how to set up a Wi Fi connection see Wi Fi on page 101 un YL un qe aa aD iS on 35 un Sa aB 35 IMPORTANT When using a Wi Fi network for data periodically check the Status Bar to see that the Wi Fi icon is there indicating you are connected If not data usage may be applied to your monthly GreatCall data plan Data overage fees will be applied if you exceed your monthly allowed data usage Always check your usage periodically using the built in Usage App on your Touch3 phone or online via your MyGreatCall account at mygreatcall com 51 Understanding the Basics OL i X uo c CD r e 3 D UJ CD Uu O Uu Checking your Usage It is recommended to periodically check your usage to avoid any overage fees GreatCall provi
25. Ringer and Notification SOUN GS asses ukasisea adus osa teka SUP FERE UR P ENNNPErPrNAR Pata SS EFRON Esa Eoo OcEFERA VE 41 Asse te Ringer VOLINIG sarreria ti COMO en eT ccipU due qoae uas s Sees uS E Us cU EE 42 Adjusting the Screen Brightness eese 43 Usine the ON SErESM KEV DOAIO seisscsesstessasstusseeceicenmsensss e eut bI x eo HES E elus c px DR T Ee esss Ee EpEN 44 Landscape OVO OO axoasciesteedesbusestidaton tn duc oD a Ibn e bU FeEtM uu IO UE 46 WONG TV er RETE 47 PACING TO TERT TTE 48 Mabie ie o Pig Ecc a 49 Winds Da accentum deo Cap Be rad uM dana ERN PeSNUR MUN p IM MU I EE 50 Using Wi Fi to Reduce Your Data Plan Usage eeeeeeeenn nnn 51 Checking To UB NT TEES 52 IIl Table of Contents un w oO oa oO EE 15 J Section 3 Placing and Receiving Calls sscsscssessessesceseeseeeeeeeeesees 54 o BIER eT erem 55 o Redialine a nis 57 z Answering OF lenornng a e NRI 58 z Answering the Call nse srcnecouansasvaeressseeausarsecesunseneaunoseedamonacasor cesineeseetseseencsaacentts 58 VOT ere Me Call RETRO 58 Sped KE NONE seere rE EE E EN 59 PGS e Call VOIUITIB E E E tius eau E EE E E E E 60 Accessing the Keypad during Calls cccssccsssccssccsssccsscceesccnseceeccessceeessesceeseees 61 MONG CNG P m 62 Setting up your Personalized Voicemail Greeting cccceecceeccseccsec
26. Samsung shall pay the remainder of such fees Administrative facility and arbitrator fees for arbitrations in which your total damage claims exclusive of attorney fees and expert witness fees exceed 5 000 00 Large Claim shall be determined according to AAA rules In a Large Claim case the arbitrator may grant to the prevailing party or apportion among the parties reasonable attorney fees expert witness fees and costs Judgment may be entered on the arbitrator s award in any court of competent jurisdiction This arbitration provision also applies to claims against Samsung s employees representatives and affiliates if any such claim arises from the licensing or use of the Software You may opt out of this dispute resolution procedure by providing notice to Samsung no later than 30 calendar days from the date of the first consumer purchaser s purchase of this device To opt out you must send notice by e mail to optout sta samsung com with the subject line Arbitration Opt Out You must include in the opt out e mail a your name and address b the date on which the device was purchased c the device model name or model number and d the IMEI or MEID or Serial Number as applicable if you have it the IMEI or MEID or Serial Number can be found i on the device box ii on the device information screen which can be found under Settings iii on a label on the back of the device beneath the battery if the battery is removable and
27. To field 3 Enter in a subject into the Subject field 92 Email 4 Enter your message into the white space below the Subject field 5 When you re ready to send your email TAP the Send B44 button at the top right of the screen Reading and Replying to an Email If you receive a new email notification in the Status Bar you have two ways of reading the email message e Expand the Notification Panel and TAP the new email notification from the list to read the message e Launch the Email or Gmail App and then TAP the message in your Inbox to read Once you ve read the email message you can reply to the sender by TAPPING the Reply button 4s in the Gmail App or P in the Email App When you are finished composing your message TAP the Send button 93 Email Sending an Email with a Photo or Video Attachment Similar to sending photos or videos with text messages you can also send photos or videos as attachments to your emails Sending an Email with a Photo or Video using the Gmail App 1 Compose a new message 2 TAP the Menu Button f 3 TAP Attach file B 4 TAP Gallery 5 Select the photo or video you would like to attach 6 When you are ready to send your email with attachment TAP the Send gt button Sending an Email with a Photo or Video using the Email App 1 Compose a new message 2 TAP the paper clip Z2 button at the top of the screen 3 TAP
28. a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram W kg The FCC requires wireless phones to comply with a safety limit of 1 6 watts per kilogram 1 6 W kg The FCC SAR limit incorporates a substantial margin of safety to give additional protection to the public and to account for any variations in measurements 118 Health amp Safety SAR tests are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highest cer tified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum reported value This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output of the device Before a new model device is available for sale to the public it must be tested and certified to the FCC that it does not exceed the SAR limit established by the FCC Tests for each model device are performed in positions and locations e g at the ear and worn on the body as required by the FCC For body worn operation this phone has been tested and meets FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the mobile device a minimum of 1 5 cm f
29. call While in an active call TAP the Speaker Button on the screen to turn on the Speakerphone TAP the Speaker Button again to turn the Speakerphone off and send audio back to the Earpiece To end the call TAP the End Call Button Ki UO on Z D O aB cx TO o on Oo KS A amp Speaker Keypad End call 59 Placing and Receiving Calls Adjusting the Call Volume While on an active call TAP the Volume Button up or down until the sound reaches a desirable level The Speakerphone volume can also be adjusted using the Volume Button while Speakerphone is enabled NOTE The Call Volume can only be adjusted with the Volume Button during an active call 29 D e oq c 3 O Z D SR 2 oq E CD T7 60 Placing and Receiving Calls Accessing the Keypad during Calls There are some situations that may require you to use the keypad in order to enter a number or phone extension while 4n in a phone call S D 1 While on an active call TAP the E Keypad Button to bring up the X keypad E 2 Once you re finished with the keypad 4 HB 2 you can TAP the Hide Button to hide ete kane ce I the keypad and take you back to the contact details screen D Speaker End call 61 Placing and Receiving Calls z c5 m oq c5 mm A D e a oq 2 c5 7I Voicemail Your Touch3 smartphone features a visual Voicemail Inbox that allows yo
30. checks We may charge you up to 25 for any returned check or denied credit card charges depending on applicable law 5 Service Subject To Change Your service is dependent upon our business requirements including policies practices and procedures which we can change 153 Customer Agreement a9 E aB ca on c i aB oO un 5 M c Uu o E D gt oq D D E D without notice Unless otherwise prohibited by law we can also change prices and any other conditions in this agreement at any time by sending you written notice prior to the billing period in which the changes would go into effect If you choose to use your service after that point you re accepting the changes Ifthe changes have a material adverse effect on you however you can end the affected service without any early cancellation fee just by calling us within 60 days after we send notice of the change 6 Rights In Numbers And Electronic Addresses We Assign To You You do not have any rights in the personal identification number email address or identifier we assign to you The same is true for your wireless phone numbers except for your right to transfer it In the event we need to change or reassign them we ll let you know Please know that your wireless phone number and or name may appear when you call someone We rely on this feature to provide services you enjoy 7 Transferring Or Porting Phone N
31. has published information for consumers relating to Radio Frequency RF expo sure from wireless phones The FDA publication includes the following information Do cell phones pose a health hazard Many people are concerned that cell phone radiation will cause cancer or other serious health hazards The weight of scientific evidence has not linked cell phones with any health problems Cell phones emit low levels of Radio Frequency RF energy Over the past 15 years scientists have conducted hundreds of studies looking at the biological effects of the radio frequency energy emitted by cell phones While some researchers have reported biological changes associated with RF energy these studies have failed to be replicated The majority of studies pub lished have failed to show an association between exposure to radio frequency from a cell phone and health problems The low levels of RF cell phones emit while in use are in the microwave frequency range They also emit RF at substantially reduced time intervals when in the stand by mode Whereas high levels of RF can produce health effects by heating tissue exposure to low level RF that does not produce heating effects causes no known adverse health effects The biological effects of radio frequency energy should not be confused with the effects from other types of electromagnetic energy Very high levels of electromagnetic energy such as is found in X rays and gamma rays can ionize biological tissu
32. ie ct Ear o N sab D rt lt 126 Health amp Safety Your Location Location based information includes information that can be used to determine the approximate location of a mobile device Mobile devices which are connected to a wireless network transmit location based information Additionally if you use appli cations that require location based information e g driving directions such applications transmit location based informa tion The location based information may be shared with third parties including your wireless service provider applications providers Samsung and other third parties providing services Use of AGPS in Emergency Calls When you make an emergency call the cellular network may activate AGPS technology in your mobile device to tell the emer gency responders your approximate location AGPS has limitations and might not work in your area Therefore e Always tell the emergency responder your location to the best of your ability and e Remain on the mobile device for as long as the emergency responder instructs you Navigation Maps directions and other navigation data including data relating to your current location may contain inaccurate or incomplete data and circumstances can and do change over time In some areas complete information may not be available Therefore you should always visually confirm that the navigational instructions are consistent with what you see before following the
33. ing to an increase in RF absorption Children and Cell Phones The scientific evidence does not show a danger to any users of cell phones from RF exposure including children and teenagers The steps adults can take to reduce RF exposure apply to children and teenagers as well e Reduce the amount of time spent on the cell phone e Use speaker mode or a headset to place more distance between the head and the cell phone Some groups sponsored by other national governments have advised that children be discouraged from using cell phones at all For example The Stewart Report from the United Kingdom made such a recommendation in December 2000 In this report a group of independent experts noted that no evidence exists that using a cell phone causes brain tumors or other ill effects Their recommendation to limit cell phone use by children was strictly precautionary it was not based on scientific evidence that any health hazard exists Additional information on the safety of RF exposures from various sources can be obtained from the following organizations updated 07 01 2014 e FCC RF Safety Program http www fcc gov oet rfsafety e Environmental Protection Agency EPA http www epa gov radtown wireless tech html e Occupational Safety and Health Administration OSHA http www osha gov SLTC radiofrequencyradiation Note This web address is case sensitive de aD u 40 Y o Siem Bum ige aD EE 117 Health
34. licenses The open source license provisions may override some of the terms of this EULA We make the applicable open source licenses available to you on the Legal Notices section of the Settings menu of your device 2 RESERVATION OF RIGHTS AND OWNERSHIP Samsung reserves all rights not expressly granted to you in this EULA The Software is protected by copyright and other intellectual property laws and treaties Samsung or its suppliers own the title copyright and other intellectual property rights in the Software The Software is licensed not sold de aD u 40 Y o Siem Bum ige aD EE 143 Health amp Safety a5 D ie ct 2 Qo N sab D eg lt 3 LIMITATIONS ON END USER RIGHTS You may not reverse engineer decompile disassemble or otherwise attempt to discover the source code or algorithms of the Software except and only to the extent that such activity is expressly permitted by appli cable law not withstanding this limitation or modify or disable any features of the Software or create derivative works based on the Software You may not rent lease lend sublicense or provide commercial hosting services with the Software 4 CONSENT TO USE OF DATA You agree that Samsung and its affiliates may collect and use technical information gathered as part of the product support services related to the Software provided to you if any such as IMEl your device s unique identifi cation number devi
35. phone number e Begin typing a name which will automatically display a list of matches from your All People List TAP the name you would like to add to the recipient list e TAP the Contacts button below the Enter recipient field to check any of the names from your All People List you would like to message TAP Done at the top right of the screen to add the contacts to the recipient list 4 TAP the Enter Message field to begin composing a text message 5 When you are finished composing your message TAP the Send button D x TE zZ D un un T OQ D U 78 Text Messages Reading and Replying to Text Messages If you receive a new text message notification in the Status Bar you have two ways of reading the new text message e Expand the Notification Panel and TAP the new text message notification from the list to read the message e AP the Text Messages App from the Home Tab and then TAP the message in your Inbox to read the message un D On un un wv 4 Once you ve read the text message you can reply to the sender by TAPPING the Enter message field at the bottom of the screen and composing a message When you are finished composing your message TAP the Send button 79 Text Messages Sending a Photo or Video Message You can attach your photos or videos also known as multimedia attachments to text messages so that you can Share them with your friends and family 1 While
36. t R 2 oq E Y 7 Urgent Care Speaker Keypad End call All Apps 5 pareatcall 56 Placing and Receiving Calls Redialing a Number Previous numbers you have called are saved in your Call History You can TAP any of your call history contacts to quickly redial the number 1 Tap Phone M on the Home Tab 2 TAP the Call History Button 3 TAP the phone number or contact in your call history that you wish to redial 4 When you re ready to end your call TAP the End Call Button 5 31 PM quiy Pele ele V c 5 30 PM BSB 555 0125 5 28 PM x Matt Mabile 5 11 PM x Matt Mobile 5 11 PM g 638 555 0123 11 10 AM 57 Placing and Receiving Calls 2d S UO o0 Z D O D a a c s on O JS e Answering or Ignoring a Call When receiving an incoming call two icons appear on your screen S 34 Answering the Call p e PRESS AND HOLD the Green Phone Button Q and DRAG it to the right cq 3 Ignoring the Call S e PRESS AND HOLD the Red Phone Button and DRAG it to the left e Alternatively you can PRESS the Volume Button while the phone is ringing to stop the ringer sound NOTE Ignoring incoming calls will send the caller to your voicemail 58 Placing and Receiving Calls Speakerphone The Speakerphone provides the convenience to make a call without holding the phone to your ear The Speakerphone can be turned on at any time while you are actively on a
37. the date of purchase by the first consumer purchaser and continuing for the following specified period of time after that date Device 1 Year Battery ies 1 Year Other Accessories 1 Year f applicable What is not covered This Limited Warranty is conditioned upon proper use of the Product This Limited Warranty does not cover a defects or damage resulting from accident misuse abnormal use abnormal condi tions improper storage exposure to liquid moisture dampness sand or dirt neglect or unusual physical electrical or elec tromechanical stress b scratches dents and cosmetic damage unless caused by SAMSUNG c defects or damage resulting from excessive force or use of a metallic object when pressing on a touch screen d equipment that has the serial number 138 Health amp Safety or the enhancement data code removed defaced damaged altered or made illegible e ordinary wear and tear f defects or damage resulting from the use of Product in conjunction or connection with accessories products or ancillary peripheral equipment not furnished or approved by SAMSUNG g defects or damage resulting from improper testing operation main tenance installation service or adjustment not furnished or approved by SAMSUNG including but not limited to installation of unauthorized software and unauthorized root access both of which shall void this limited warranty h defects or damage resulting from external causes su
38. the remainder of the original Limited Warranty on the original Product or for ninety 90 days whichever is longer All replaced Products parts components boards and equipment shall become the prop erty of SAMSUNG Except to any extent expressly allowed by applicable law transfer or assignment of this Limited Warranty is prohibited de aD u 40 Y o 1S Bum o aD J 139 Health amp Safety a5 D ie ct F Qo N Q h D eg lt What must you do to obtain warranty service To obtain service under this Limited Warranty you must return the Product to an authorized phone service facility in an adequate container for shipping accompanied by the sales receipt or comparable proof of sale showing the original date of purchase the serial number of the Product and the seller s name and address To obtain assistance on where to deliver the Product please call SAMSUNG Customer Care at 1 888 987 4357 If SAMSUNG determines that any Product is not covered by this Limited Warranty you must pay all parts shipping and labor charges for the repair or return of such Product You should keep a separate backup copy of any contents of the Product before delivering the Product to SAMSUNG for warranty service as some or all of the contents may be deleted or reformatted during the course of warranty service What are the limits on SAMSUNG s liability THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF SAMSUNG S RESPON
39. your Settings Wi Fi Your Touch3 smartphone is compatible with most Wi Fi networks to access high speed Internet without having to worry about using up your GreatCall data plan Connecting to a Wi Fi Network 1 While on the Home Tab TAP the Menu Button 1 2 TAP Options 3 TAP Wi Fi A list of available Wi Fi networks will appear 4 TAP the Wi Fi network name you wish to use 5 Enter the password for the Wi Fi network you selected and TAP the Connect button You should see Connected below your selected Wi Fi network as well as a Wi Fi icon in the Status Bar indicating that you have successfully connected to the network un 60 p Ls aB N oO ES 60 60 19 19 101 Managing your Settings Turning Wi Fi On and Off You can turn the Wi Fi feature off to reduce power consumption and extend your battery life 1 Expand the Notification Panel by PRESSING AND HOLDING the Status Bar and DRAGGING down to the bottom of the screen 2 TAP the Wi Fi Quick Settings icon so that it is no longer green You have turned off the Wi Fi feature 3 To turn Wi Fi on again TAP the Wi Fi Quick Settings icon so that it is green IMPORTANT GreatCall recommends that you only connect to known Wi Fi networks you trust Connecting to unsecure Wi Fi networks in public places may increase your risk to security threats je D oa e e lt le Un gP
40. 428 Carlsbad CA 92018 19 Getting Started Section 2 Understanding the Basics o This section introduces you to key features of your phone such as important buttons 5 screens and navigation concepts 25 Topics d e Navigation Buttons e Ringer and Notification Sounds e Using the Lock Screen e Adjusting the Ringer Volume i e Shake for Help e Adjusting the Screen Brightness e GreatCall Home Screen e Using the On Screen Keyboard e Status Bar e Managing your Usage e Notification Panel For additional support visit us online at greatcall com support 20 Understanding the Basics Navigation Buttons At the bottom of your Touch3 you will find three buttons that are used frequently to navigate around your phone 1 Menu Button f 1 this gives you additional options for the screen you are actively viewing Details on additional options available for certain screens will be covered later in this User Guide 2 Home Button COO no matter what you re doing this will take you back to the Home Screen on your phone If you ever get lost you can press this button to help you get back on track 3 Back Button 29 this will take you one step back from your last action This is helpful if you need to revisit a screen you may have accidentally skipped uU YL v o aan aB de Ll o0 O E sd U Y aB O 21 Understanding the Basics All Apps Dx greatcall 7 ao E 5 OQ D m Uu or
41. 92 Reading and Replying to an Email cccssccsecccssccseccesscececcensccnscconsceseseesceuseees 93 Sending an Email with a Photo or Video AttachMent ccceesccscccescceceeeseeeceeecs 94 Sending an Email with a Photo or Video using the Gmail App 94 Sending an Email with a Photo or Video using the Email App 94 VI Table of Contents Section 7 GreatCall Health and Safety Apps 96 DUAN aces see ceesucnaueansoteasevoneacsssetooscatiedtwetecocenesscunssveeoneonedensseeseenesusasastrcsenecunanaes ses 97 WY TC a ERE m 98 WEG CO GC egaa E E E TE aeccevetecesusestacce cos EE 99 Section 8 Managing your Settings e eee eee eene eee eene 100 a A a EEEE ERAT ENE E ET E H 101 Connecting to a Wi Fi Network eesssssseesessesessessesseseerseseeseeseeseeseeseeseeseeseeseeseess 101 Turine WFR On and OFf ERN 102 UE OO aeee e edi dE qeu a UE 103 Pairing a Bluetooth DEVICE uideri aeris isuT OH SER FPRRd DI dU ir DER di DpMisPIUc ricessi 103 Turning Bluetooth On and DTE onere eet oral npe ra REI Em REIS Fior E CIR Rea ERR E pU a nb RE 104 PAID AMG MOUE serrian br Op DI UN VRUI EE UID EU E E 105 Turning Airplane Mode On and Off eese eene ns 105 Section 9 Personalize Your Phone eee eee eee eene 106 OO SS FC COI RR RTT TT 107 Setting up a New Googl
42. Call number We can also temporarily limit your service for any operational or governmental reason e t7 s CUu US vn d En aD E 5 ca on c i aB oO un 5 155 Customer Agreement M c uo o E D m gt oq D D E D 11 Your Privacy You agree to the terms of our Privacy Policy available on our website at www greatcall com privacypolicy when you use our services It may change from time to time so please review this policy with regularity and care Among other things the policy outlines the information we collect about you how we use that information and with whom we share that information For example it may be used to provide certain services to protect our rights and interests to respond to legal process orto facilitate a merger We may also monitor or record your calls with GreatCall representatives to ensure the quality of our services and for other lawful purposes If you don t agree with the terms of our Privacy Policy do not purchase a GreatCall phone or use GreatCall services 12 Disclaimer Of Warranties WE MAKE NO REPRESENTATIONS OR WARRANTIES EXPRESS OR IMPLIED INCLUDING TO THE EXTENT PERMITTED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICE OR YOUR PHONE WE CAN T PROMISE UNINTERRUPTED OR ERROR FREE SERVICE AND DON T AUTHORIZE ANYONE TO MAKE ANY WARRANTIES ON OUR BEHALF THIS DOESN
43. D WE MAY ONLY BRING CLAIMS AGAINST EACH OTHER IN AN INDIVIDUAL CAPACITY AND NOT AS A CLASS REPRESENTATIVE OR A CLASS MEMBER IN A CLASS OR REPRESENTATIVE ACTION IF A COURT OR ARBITRATOR DETERMINES IN A CLAIM BETWEEN YOU AND US THAT YOUR WAIVER OF ANY ABILITY TO PARTICIPATE IN CLASS OR REPRESENTATIVE ACTIONS IS UNENFORCEABLE UNDER APPLICABLE LAW THE ARBITRATION AGREEMENT WILL NOT APPLY AND YOU AND WE AGREE THAT SUCH CLAIMS WILL BE RESOLVED BY A COURT OF APPROPRIATE JURISDICTION OTHER THAN A SMALL CLAIMS COURT JURY TRIAL WAIVER WHETHER ANY CLAIM IS IN ARBITRATION OR IN COURT YOU AND WE WAIVE ANY RIGHT TO JURY TRIAL INVOLVING ANY CLAIMS OR DISPUTES BETWEEN YOU AND US 16 About 5Star Service NOT ALL PERSONAL EMERGENCY RESPONSE SYSTEMS PERS HAVE THE SAME FEATURES YOU SHOULD DETERMINE WHICH FEATURES ARE IMPORTANT TO YOU CALCULATION WAS DETERMINED BY AVERAGING THE PERS MARKET LEADERS MONTHLY PUBLISHED FEES 5STAR URGENT RESPONSE SERVICE REQUIRES THE PURCHASE OF THE 5STAR AND A ONE TIME SET UP FEE FOR SERVICE ACTIVATION OF 35 COVERAGE AND SERVICE ARE NOT AVAILABLE EVERYWHERE OTHER CHARGES AND RESTRICTIONS MAY APPLY 5STAR SERVICE MAY NOT BE AVAILABLE IN REMOTE OR ENCLOSED AREAS 5STAR SERVICE WILL BE ABLE TO TRACK AN APPROXIMATE LOCATION WHEN YOUR DEVICE IS TURNED ON AND FULLY CHARGED BUT WE CANNOT GUARANTEE AN EXACT LOCATION 5STAR SERVICE DOES NOT REQUIRE A CONTRACT AND CAN BE CANCELLED AT ANY TIME MONTHLY SERVICE FEES DO NOT INCLUDE GOVERNMENT TAXE
44. IDED BY SAMSUNG WITH THIS MOBILE DEVICE WHETHER INCLUDED WITH THE DEVICE DOWN LOADED OR OTHERWISE OBTAINED IS PROVIDED AS IS AND ON AN AS AVAILABLE BASIS WITHOUT WARRANTIES OF ANY KIND FROM SAMSUNG EITHER EXPRESS OR IMPLIED TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW SAM SUNG DISCLAIMS ALL WARRANTIES EXPRESS IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTORY QUALITY OR WORKMANLIKE EFFORT FITNESS FOR A PARTICULAR PURPOSE RELIABILITY OR AVAILABILITY ACCURACY LACK OF VIRUSES QUIET ENJOYMENT NON INFRINGEMENT OF THIRD PARTY RIGHTS OR OTHER VIOLA TION OF RIGHTS SOME JURISDICTIONS DO NOT ALLOW EXCLUSIONS OR LIMITATIONS OF IMPLIED WARRANTIES SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU NO ADVICE OR INFORMATION WHETHER ORAL OR WRITTEN OBTAINED BY YOU FROM SAMSUNG OR ITS AFFILIATES SHALL BE DEEMED TO ALTER THIS DISCLAIMER BY SAMSUNG OF WARRANTY REGARDING 145 Health amp Safety de ca uc 19 Y o Siem Bum ige aD EE zE D ie ct 2 o N Q D eg lt THE SOFTWARE OR TO CREATE ANY WARRANTY OF ANY SORT FROM SAMSUNG 11 THIRD PARTY APPLICATIONS Certain third party applications may be included with or downloaded to this mobile device Samsung makes no representations whatsoever about any of these applications Since Samsung has no control over such applications you acknowledge and agree that Samsung is not r
45. LL PAY YOUR SHARE OF THE ARBITRATOR S FEES AND ADMINISTRATIVE EXPENSES FEES AND EXPENSES EXCEPT THAT A FOR CLAIMS LESS THAN 25 WE WILL PAY ALL FEES AND EXPENSES AND B FOR CLAIMS BETWEEN 25 AND 1 000 YOU WILL PAY ONLY 25 IN FEES AND EXPENSES OR ANY LESSER AMOUNT AS PROVIDED UNDER AAA S SUPPLEMENTAL PROCEDURES FOR CONSUMER RELATED DISPUTES YOU AND WE AGREE TO PAY OUR OWN OTHER FEES COSTS AND EXPENSES INCLUDING THOSE FOR ANY ATTORNEYS EXPERTS AND WITNESSES AN ARBITRATOR MAY ONLY AWARD AS MUCH AND THE TYPE OF RELIEF AS A COURT WITH JURISDICTION IN THE PLACE OF ARBITRATION THAT IS CONSISTENT WITH LAW AND THIS AGREEMENT AN ARBITRATOR MAY ISSUE INJUNCTIVE OR DECLARATORY RELIEF BUT ONLY APPLYING TO YOU AND US AND NOTTO 157 Customer Agreement _ z T D D pa on lt QD e E d un 3 e C Uu ct O m em I dq D D m ect ANY OTHER CUSTOMER OR THIRD PARTY AS A LIMITED EXCEPTION TO THE AGREEMENT TO ARBITRATE YOU AND WE AGREE THAT A YOU MAY MAKE CLAIMS TO SMALL CLAIMS COURT IF YOUR CLAIMS QUALIFY FOR HEARING BY SUCH COURT AND B IF YOU FAIL TO TIMELY PAY AMOUNTS DUE WE MAY ASSIGN YOUR ACCOUNT FOR COLLECTION AND THE COLLECTION AGENCY MAY PURSUE IN COURT CLAIMS LIMITED STRICTLY TO THE COLLECTION OF THE PAST DUE DEBT AND ANY INTEREST OR COST OF COLLECTION AGREEMENT AS PERMITTED BY LAW OR WHETHER CLASS ACTION IN COURT WAIVER SMALL CLAIMS COURT OR ARBITRATION YOU AN
46. S OR ASSESSMENT SURCHARGES PRICES AND FEES ARE SUBJECT TO CHANGE OUR COVERAGE MAP ESTIMATES WHERE YOUR DEVICE WILL WORK A NUMBER OF FACTORS AFFECT THE SPECIFIC COVERAGE YOU WILL GET YOU WILL NOT BE ABLE TO MAKE 9 1 1 CALLS WHEN CELLULAR SERVICE IS NOT AVAILABLE GREATCALL IS NOT A HEALTH CARE PROVIDER AND DOES NOT PROVIDE HEALTH CARE SERVICES YOU SHOULD SEEK THE ADVICE OF YOUR PHYSICIAN IF YOU HAVE ANY QUESTIONS ABOUT MEDICAL TREATMENT GREATCALL IS A REGISTERED TRADEMARK OF GREATCALL INC AND OR ITS RELATED ENTITIES 5STAR URGENT RESPONSE AND 5STAR ARE TRADEMARKS OF GREATCALL INC COPYRIGHT 2013 GREATCALL INC NATIONAL ACADEMIES OF EMERGENCY DISPATCH 2013 158 Customer Agreement 17 About You You represent that you re at least 18 years old and have the legal capacity to accept this agreement If you are ordering for a friend or a member of your family you are bound by the terms of this agreement unless and until your friend or family member has agreed to the terms of this agreement If you re ordering for a company you re representing that you are authorized to bind the company to the terms of this agreement where the context you means the company 18 About This Agreement If either of us waives or doesn t enforce a requirement under this agreement in an instance we don t waive our right to later enforce that requirement You can t assign this agreement or any of your rights or duties under it We may assign all or part of th
47. SIBILITIES AND THE EXCLUSIVE REMEDY REGARD ING THE PRODUCTS ALL IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY IN NO EVENT SHALL SAMSUNG BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR FOR WITHOUT LIMITATION COMMERCIAL LOSS OF ANY SORT LOSS OF USE TIME DATA REPUTATION OPPORTUNITY GOODWILL PROFITS OR SAVINGS INCONVENIENCE INCIDENTAL SPECIAL CONSEQUENTIAL OR PUNITIVE DAMAGES OR DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE PROD UCT SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE DISCLAIMER OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS AND DISCLAIMERS MAY NOT APPLY TO YOU SAMSUNG MAKES NO WARRANTIES OR REPRESENTATIONS EXPRESS OR IMPLIED STATUTORY OR OTHERWISE AS TO THE QUALITY CAPABILITIES OPERATIONS PERFORMANCE OR SUITABILITY OF ANY THIRD PARTY SOFTWARE OR EQUIPMENT USED IN CONJUNCTION WITH THE PRODUCT OR THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT WHETHER SUCH THIRD PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY SAMSUNG OR 140 Health amp Safety OTHERWISE RESPONSIBILITY FOR THE QUALITY CAPABILITIES OPERATIONS PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD PARTY SOFTWARE OR EQUIPMENT RESTS SOLELY WITH THE USER AND THE DIRECT
48. T DEPRIVE YOU OF ANY WARRANTY RIGHTS YOU MAY HAVE AGAINST ANYONE ELSE 13 Indemnification You agree to indemnify defend and hold GreatCall harmless from any claims arising out of use of the phone or service breach of this agreement or violation of any laws or regulations orthe rights of any third party by you or any person on your account or that you allow to use your phone or service 14 Waivers And Limitations Of Liability UNLESS THE LAW FORBIDS IT IN ANY PARTICULAR CASE WE EACH AGREE TO LIMIT CLAIMS FOR DAMAGES OR OTHER MONETARY RELIEF AGAINST EACH OTHER TO DIRECT DAMAGES THIS LIMITATION AND WAIVER WILL APPLY REGARDLESS OF THE THEORY OF LIABILITY WHETHER FRAUD MISREPRESENTATION BREACH OF CONTRACT PERSONAL INJURY PRODUCTS LIABILITY OR ANY OTHER THEORY THIS MEANS THAT NEITHER OF US WILL SEEK ANY INDIRECT SPECIAL CONSEQUENTIAL TREBLE OR PUNITIVE DAMAGES FROM THE OTHER THIS LIMITATION 156 Customer Agreement AND WAIVER ALSO APPLIES TO ANY CLAIMS YOU MAY BRING AGAINST ONE OF OUR SUPPLIERS TO THE EXTENT THAT WE WOULD BE REQUIRED TO INDEMNIFY THE SUPPLIER FOR SUCH CLAIM You agree we aren t liable for problems caused by you or a third party by buildings hills network congestion tunnels weather or other things we don t control You also agree GreatCall is not liable for missed VoiceMail s or deletions of VoiceMail s from your VoiceMail box if you have one even if you ve saved them 15 Handling Disputes With GreatCall
49. TED TO ERRORS OMISSIONS INTERRUPTIONS DEFECTS DELAY IN OPERATION OR TRANSMISSION COMPUTER VIRUS FAILURE TO CONNECT NETWORK CHARGES IN APP PURCHASES AND ALL OTHER DIRECT INDIRECT SPECIAL INCIDENTAL EXEMPLARY OR CONSEQUENTIAL DAMAGES EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU NOTWITH STANDING THE FOREGOING SAMSUNG ELECTRONIC CO S TOTAL LIABILITY TO YOU FOR ALL LOSSES DAMAGES CAUSES OF ACTION INCLUDING BUT NOT LIMITED TO THOSE BASED ON CONTRACT TORT OR OTHERWISE ARISING OUT OF YOUR USE OF THE SOFTWARE OR THIRD PARTY APPLICATIONS ON THIS MOBILE DEVICE OR ANY OTHER PROVISION OF THIS EULA SHALL NOT EXCEED THE AMOUNT PURCHASER PAID SPECIFICALLY FOR THIS MOBILE DEVICE OR ANY SUCH THIRD PARTY APPLICATION THAT WAS INCLUDED WITH THIS MOBILE DEVICE THE FOREGOING LIMITATIONS EXCLUSIONS AND DISCLAIMERS INCLUDING SEC TIONS 10 11 12 AND 13 SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE 14 U S GOVERNMENT END USERS RESTRICTED RIGHTS The Software is licensed only with restricted rights and as commercial items consisting of commercial software and commercial software documentation with only those rights as are granted to all other end users pursuant to the terms and conditi
50. VENDOR OWNER OR SUPPLIER OF SUCH THIRD PARTY SOFTWARE OR EQUIPMENT Nothing in the Product instructions or information shall be construed to create an express warranty of any kind with respect to the Products No agent employee dealer representative or reseller is authorized to modify or extend this Limited Warranty or to make binding representations or claims whether in advertising presentations or otherwise on behalf of SAMSUNG regard ing the Products or this Limited Warranty This Limited Warranty gives you specific legal rights and you may also have other rights that vary from state to state What is the procedure for resolving disputes ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM THIS LIMITED WARRANTY OR THE SALE CONDITION OR PERFOR MANCE OF THE PRODUCTS SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION AND NOT BY A COURT OR JURY Any such dispute shall not be combined or consolidated with a dispute involving any other person s or entity s Product or claim and specifically without limitation of the foregoing shall not under any circumstances proceed as part of a class action The arbitration shall be conducted before a single arbitrator whose award may not exceed in form or amount the relief allowed by the applicable law The arbitration shall be conducted according to the American Arbitration Association AAA Commercial Arbitration Rules applicable to consumer disputes This arbitration provision is ent
51. Voicemail in Status Bar 11 05 am Mon Oct 27 858 386 978 Matt rd 1 20 PM Home People 2 M Phone SEEN Number of Unheard Voicemail Messages To Unlock TAP 1 2 then 3 CIG 22 e a 3 oq c 5 o zy D SR E ere me Y 66 Placing and Receiving Calls Listening to Voicemail Messages From the Voicemail Inbox screen you can play any of your unheard or saved voicemail messages by TAPPING the Play Button E next to each message A green Play Button ff indicates that the message has not yet been listened to while a gray Play Button D means that the message has already been listened to By default your voice messages are played through the Touch3 Earpiece If you would like to hear the voice message through the Touch3 Speakerphone TAP the Speaker Button at the top of the voicemail inbox screen Deleting Voicemail Messages After playing any voice message you will have the option to delete the message by TAPPING the red Delete Button to the right of each message You can delete all of your voice messages at once by TAPPING the Menu Button f 1 and then Delete All NOTE You will not be able to retrieve any voice messages that have been deleted 67 Placing and Receiving Calls u UO on Z D 5 aB cx Ne o on Oo KS A Returning a Call If you would like to call back a person that left you a voice message TAP the Call Button F at
52. a D ct lt Restricting Children s Access to Your Mobile Device Your mobile device is not a toy Do not allow children to play with it because they could hurt themselves and others damage the mobile device or make calls that increase your mobile device bill Keep the mobile device and all its parts and accessories out of the reach of small children FCC Notice and Cautions FCC Notice The mobile device may cause TV or radio interference if used in close proximity to receiving equipment The FCC can require you to stop using the mobile device if such interference cannot be eliminated Cautions Any changes or modifications to your mobile device not expressly approved by Samsung could void your warranty for this equipment and void your authority to operate this equipment Only use approved batteries antennas and chargers The use of any unauthorized accessories may be dangerous and void the mobile device warranty if said accessories cause damage or a defect to the mobile device Although your mobile device is quite sturdy itis a complex piece of equipment and can be broken Avoid dropping hitting bending or sitting on it Other Important Safety Information e Only qualified personnel should service the mobile device or install the mobile device in a vehicle Faulty installation or service may be dangerous and may invalidate any warranty applicable to the device e Ensure that any mobile devices or related equipment installed in you
53. age has been read or unread viewed or unviewed solicited or unsolicited GreatCall does not guarantee that messages will be received We are not responsible for lost or misdirected messages 159 Customer Agreement a9 E aB ca on c i aB oO un 5 Index A Activate Phone 11 All Apps Button 31 Answering a Call 58 B Battery 16 Battery Cover 7 Battery Cover Release 7 Charging 16 Extend Battery Life 102 In Notification Area 34 Level Indicator 17 Replacing 111 160 Index Bluetooth 103 As a Quick Setting 39 In the Status Area 35 Pairing 103 Turning Bluetooth On and Off 104 C Camera 81 Changing the Camera Mode 84 Recording aVideo 85 Sharing your Photos and Videos 87 Taking a Photo 83 The Camera App 82 Viewing your Photos and Videos 86 E Email 88 161 Index Composing and Sending Email 92 Reading and Replying to an Email 93 Sending a Photo or Video Attachment 94 Setting up a New Gmail Account 90 Setting up an Existing Gmail Account 91 Setting up an Existing Standard Email Account 91 Setting up your Email Account 89 G Google 107 Set up a Google Account 107 GreatCall Button 31 GreatCall Health and Safety Apps 96 5Star 97 Urgent Care 98 GreatCall Home Screen 28 162 Index H Home Screen Home Tab 29 People Tab 30 Home Tab 29 Ignoring a Call 58 K Keyboard 44 Landscape 45 Predictive Text 48 Voice Typing 47 L Lock Screen 23 Features 23 163 Index
54. amp Safety a5 D ie ct Ear QO N Q a D c lt e National Institute for Occupational Safety and Health NIOSH http www cdc gov niosh e World Health Organization WHO http www who int peh emf en e International Commission on Non lonizing Radiation Protection http www icnirp de e Health Protection Agency http www hpa org uk Topics Radiation e US Food and Drug Administration www fda gov Radiation EmittingProducts RadiationEmittingProductsandProcedures HomeBusinessandEntertainment CellPhones default htm Specific Absorption Rate SAR Certification Information Your wireless device is a radio transmitter and receiver It is designed and manufactured not to exceed the exposure limits for Radio Frequency RF energy set by the Federal Communications Commission FCC of the U S Government These FCC RF exposure limits are derived from the recommendations of two expert organizations the National Council on Ra diation Protection and Measurement NCRP and the Institute of Electrical and Electronics Engineers IEEE In both cases the recommendations were developed by scientific and engineering experts drawn from industry government and academia after extensive reviews of the scientific literature related to the biological effects of RF energy The RF exposure limit set by the FCC for wireless mobile phones employs a unit of measurement known as the Specific Absorp tion Rate SAR The SAR is
55. audio or Bluetooth 9 headsets and various types of body worn accessories such as belt clips and holsters Combinations of these can be used to reduce RF energy absorption from cell phones Headsets can substantially reduce exposure because the phone is held away from the head in the user s hand or in approved body worn accessories Cell phones marketed in the U S are required to meet RF exposure compliance requirements when used against the head and against the body Because there are no known risks from exposure to RF emissions from cell phones there is no reason to believe that hands free kits reduce risks Hands free kits can be used for convenience and comfort They are also required by law in many states if you want to use your phone while driving 116 Health amp Safety Cell Phone Accessories that Claim to Shield the Head from RF Radiation Because there are no known risks from exposure to RF emissions from cell phones there is no reason to believe that acces sories which claim to shield the head from those emissions reduce risks Some products that claim to shield the user from RF absorption use special phone cases while others involve nothing more than a metallic accessory attached to the phone Studies have shown that these products generally do not work as advertised Unlike hands free kits these so called shields may interfere with proper operation of the phone The phone may be forced to boost its power to compensate lead
56. bile devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than mobile devices that are not labeled T4 is the better higher of the two ratings T ratings refer to enabling inductive cou pling with hearing aids operating in telecoil mode Hearing devices may also be rated Your hearing aid manufacturer or hearing health professional may help you find this rating Higher ratings mean that the hearing device is relatively immune to interference noise Under the current industry standard American National Standards Institute ANSI C63 19 the hearing aid and wireless mobile 134 Health amp Safety device rating values are added together to indicate how usable they are together For example if a hearing aid meets the M2 level rating and the wireless mobile device meets the M3 level rating the sum of the two values equals M5 Under the standard this should provide the hearing aid user with normal use while using the hearing aid with the particular wireless mobile device A sum of 6 or more would indicate excellent performance However these are not guarantees that all users will be satisfied T ratings work similarly de aD uc 19 Un o Siem Bum ige aD EE The HAC rating and measurement procedure are described in the American National Standards Institute ANSI C63 19 stan dard 135 Health amp Safety a5 D ie ct Ear o N Q
57. caller hangs up the call is directed to your voicemail or the call is answered similar to a landline phone For more information on how to customize your sounds see Changing the Sounds on page 110 41 Understanding the Basics Adjusting the Ringer Volume J The Ringer volume can be adjusted using the Volume ti Button on the left side of the phone whenever the phone is rit 3M unlocked and not actively on a call 5 e TAP the upper part of the Volume Button to increase the ringer volume s4 TAP the lower part of the Volume Button to decrease the a ringer volume Lowering the ringer volume all the way dla will allow you to set the ringer to Vibrate or Silent CJ camera PA Photo Album NOTE The ringer volume cannot be adjusted at the Lock i Urgent Care Screen or while actively on a call AllApps 5 pereatcall 42 Understanding the Basics Adjusting the Screen Brightness Sometimes you may find the screen too dim or too bright depending on the environment you re in To adjust the screen brightness 1 TAP the All Apps Button located at the bottom of the Home Tab Scroll through the All Apps list by DRAGGING your finger up the Display until you see Settings TAP Settings TAP My Device TAP Display TAP Brightness DRAG the slider until you reach the desired brightness TAP OK to save your brightness setting NJ uU YL v o an
58. ce number model name customer code access recording your device s current SW version MCC Mobile Country Code MNC Mobile Network Code Samsung and its affiliates may use this information solely to improve their prod ucts or to provide customized services or technologies to you and will not disclose this information in a form that personally identifies you At all times your information will be treated in accordance with Samsung s Privacy Policy which can be viewed at http account samsung com membership pp 5 SOFTWARE UPDATES Samsung may provide to you or make available to you updates upgrades supplements and add on components if any of the Software including bug fixes service upgrades parts or whole products or devices and updates and enhancements to any software previously installed including entirely new versions collectively Update after the date you obtain your initial copy of the Software to improve the Software and ultimately enhance your user experience with your de vice This EULA applies to all and any component of the Update that Samsung may provide to you or make available to you after the date you obtain your initial copy of the Software unless we provide other terms along with such Updates To use Software provided through Update you must first be licensed for the Software identified by Samsung as eligible for the Update After the Update you may no longer use the Software that formed the basis for your Update el
59. cescecescess 76 Composing and Sending Text Messages eese enne nens 77 Reading and Replying to Text Messages sscceseccsecccssccsccessceeescensccesceesscesesees 79 Sending a Photo or Video Message csccesccsesccecccececsccscceesccesccescensccesceeceeeceeecs 80 Section 5 Camera and Photo Album eee eee eene nnne 81 The CamelduADDseuseuvidenastippEc USD EI T PAD BUR DIANI MPO TU Io V PrI OPERIS UP PRUd 82 Isle auttm ER 84 V Table of Contents un men w E e oa oO Ne W Changing the Camera Mode rennen nnne nnne nnns 84 gelb E ee 85 O Viewing your Photos and Videos ssssssisssssisscsssessiscssssisssuusisicopsnon supai esa DINH eot idees 86 z onaring your Protos and Ico Pe 87 a Schum Ge Emailesisesn rE EEEa 88 Setting Up your Emal ACCOUN ocerniesnesrrkiir enee E EE E E T eiaa 89 Setting up a New Gmail Account ssessssseseseesesseseosesecscorereescoreseeseseeseeseseeseseesees 90 Setting up an Existing Gmail ACCOUNT ssessesssseseeseseescorereescoseseeseseeseeseseeseseesees 91 Setting up an Existing Standard Email Account eese 91 COMPOSING and Sending EIialllssseesssesesiesse vss acusa esae esp eda Per EE EE Er rre RUP EWS 92 Composing and Sending Email using the Gmail App eese 92 Composing and Sending Email using the Email App eere
60. ch as collision with an object fire flooding dirt windstorm lightning earthquake exposure to weather conditions theft blown fuse or improper use of any electrical source i defects or damage resulting from cellular signal reception or transmission or viruses or other software problems introduced into the Product or j Product used or purchased outside the United States This Limited Warranty covers batteries only if battery capacity falls below 80 of rated ca pacity or the battery leaks and this Limited Warranty does not cover any battery if i the battery has been charged by a battery charger not specified or approved by SAMSUNG for charging the battery ii any of the seals on the battery are broken or show evidence of tampering or iii the battery has been used in equipment other than the SAMSUNG device for which it is specified What are SAMSUNG s obligations During the applicable warranty period provided the Product is returned in accordance with the terms of this Limited Warranty SAMSUNG will repair or replace the Product at SAMSUNG s sole option without charge SAMSUNG may at SAMSUNG s sole option use rebuilt reconditioned or new parts or components when repairing any Product or may replace the Product with a rebuilt reconditioned or new Product Repaired replaced cases pouches and holsters will be warranted for a period of ninety 90 days All other repaired replaced Products will be warranted for a period equal to
61. composing a new text message or replying to a text message TAP the paper clip icon Z2 A pop up will appear with several multimedia attachment options 2 TAP one of the following multimedia attachment types e Image to select a previously captured photo e Take picture to take a new photo see Taking a Photo on page 84 e Video to select a previously recorded video e Record video to take a new video see Recording a Video on page 85 3 Once you have selected your multimedia attachment TAP the Send button D x TE zZ D un un T OQ D Un Ed Image Video Audie Jz 80 Text Messages Section 5 Camera and Photo Album This section describes how to use the Camera and Photo Album Apps to capture view and share pictures and videos Topics r e The Camera App e Recording a Video 2 o e Taking a Photo e Viewing your Photos and Videos e Changing the Camera Mode e Sharing your Photos and Videos E 5 5 For additional support visit us online at greatcall com support 81 Camera and Photo Album T sab T A sab sab E TU E o oma O gt F Cc zi The Camera App The Camera App allows you to capture photos or videos using the Main Camera or Front Facing Camera To launch the Camera App TAP Camera on the Home Tab With the Camera App opened you will see the following on screen features e Photo Album Gallery view your photos and videos e Cam
62. ct eu e uU 102 Managing your Settings Bluetooth The Bluetooth feature allows you to connect your phone to Bluetooth wireless devices such as the hands free headset from greatcall com products accessories or Bluetooth compatible car radios Bluetooth Pairing a Bluetooth Device 1 Turn on the Bluetooth device and make sure it is in pairing mode Refer to the Bluetooth device s User Guide for information on how to turn on pairing mode While on the Home Tab on your Touch3 TAP the Menu Button f 1 TAP Options TAP Bluetooth TAP the On Off switch at the top right of the screen until it is in the ON position and green 6 TAP your Bluetooth device when it appears in the Available devices list Wm BW N un 60 p Ls aB N oO ES 60 60 19 19 103 Managing your Settings NOTE You may be prompted to enter a security PIN during the pairing process Most Bluetooth devices will have the PIN set to 0000 four zeros but refer to the Bluetooth device s User Guide for more information Turning Bluetooth On and Off You can turn the Bluetooth feature off to reduce power consumption and extend your battery life 1 Expand the Notification Panel by PRESSING AND HOLDING the Status Bar and DRAGGING down to the bottom of the screen 2 TAP the Bluetooth Quick Settings icon so that it is no longer green You have turned off the Blueto
63. cted word provided TAP the word you would like to be inserted into your message GPA ee et D TUN T or St 5 OQ cor 3 D les t v e n n u E English U5 B Ly 4 48 Understanding the Basics Managing Your Usage Your Touch3 phone allows you to do much more than just calling your friends and family It s an easy to use smartphone with a broad range of capabilities from sending pictures and videos via email sharing pictures on Facebook browsing the Internet to catch up on the latest news or recipes to downloading the latest Apps and games All of these great features require a data plan and GreatCall offers a variety of flexible plans that will fit your needs For more information on choosing the right data plan for you visit us online at greatcall com Ww YL v o an ab de Ll 60 O E sd U Y aB O 49 Understanding the Basics What is Data Data is electronic information sent between your phone and other devices Examples of features that typically require data are e Sharing photos or videos via email or on social media sites like Facebook e Sending and receiving email messages e Browsing the Internet using a mobile browser e Watching streaming videos on a website or using an app like YouTube e Listening to streaming music on a website or using an app like Pandora e Turn by turn directions using the Maps App e Downloading apps from the Google
64. d before you hearing could be affected e Avoid using headphones after exposure to extremely loud noises such as rock concerts that might cause temporary hearing loss Temporary hearing loss might cause unsafe volumes to sound normal 130 Health amp Safety e Do not listen at any volume that causes you discomfort If you experience ringing in your ears hear muffled speech or experience any temporary hearing difficulty after listening to your portable audio device discontinue use and consult your doctor You can obtain additional information on this subject from the following sources American Academy of Audiology 11730 Plaza American Drive Suite 300 Reston VA 20190 Voice 800 222 2336 Email info audiology org Internet http www audiology org Pages default aspx National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive MSC 2320 Bethesda MD 20892 2320 Email nidcdinfo nih gov Internet http www nidcd nih gov National Institute for Occupational Safety and Health NIOSH 395 E Street S W Suite 9200 Patriots Plaza Building Washington DC 20201 Voice 1 800 35 NIOSH 1 800 356 4674 1 800 CDC INFO 1 800 232 4636 Outside the U S 513 533 8328 Email cdcinfo cdc gov Internet http www cdc gov niosh topics noise default html 1 888 232 6348 TTY _ aD Qe g0 N of zc 19 aB EE 131 Health amp Safety IF D ie ct Ear o
65. des you two convenient ways for you to check your talk text and data usage e Access the Usage App directly on your Touch3 by TAPPING the GreatCall Button at the bottom right corner of the Home Screen and then TAPPING the Usage App e Access the My Usage tab online via your mygreatcall com account If you haven t created a MyGreatCall account yet it s easy Just navigate to mysgreatcall com and follow the instructions under Create Account NOTE There may be a slight delay in displaying your exact usage Usage is based on the estimated minutes text messages and data that you use per billing cycle You should check this often to ensure you are within your monthly plan 52 Understanding the Basics Ghura iin Bian Creare My Aapa Aona Seana BA amp Poy My Wage Usage i Usage Overview Q Minutes Used ee Total Minutes Used b View Unas Detail 6 Msgs Used Unlimited Usage Anytime Minutes nn Co un MZ un 19 eo w eC TS 560 TO un NES eb TO 4 37 MB Used Biting information 1024 MB Allowed Ment Bling Cycle Nore Available Maniy plan avaliable minua Urdmitad je Mahil Ecke Cub rung EM ja m B ure ie be chee Ara acies ee a eigene i BS nat Mighes ana Viedierd Minus gigire n E Add on minutas Minden uat Nights and Viaekand Minutos Next Bill Date Unavailable Monthy plan avaliable minutes Lintimaad Fairer Lee Mirvutas ramaining bed month Unlimaad Usag
66. display on your mobile device is made of glass or acrylic and could break if your mobile device is dropped or if it receives significant impact Do not use if screen is broken or cracked as this could cause injury to you WARRANTY DISCLAIMER PROPER USE OF A TOUCH SCREEN MOBILE DEVICE If your mobile device has a touch screen display please note that a touch screen responds best to a light touch from the pad of your finger or a non metallic stylus Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty For more information please refer to the Standard Limited Warranty GPS amp AGPS Certain Samsung mobile devices can use a Global Positioning System GPS signal for location based applications A GPS uses Satellites controlled by the U S Government that are subject to changes implemented in accordance with the Department of Defense policy and the 2008 Federal Radio navigation Plan FRP Changes may affect the performance of location based technology on your mobile device Certain Samsung mobile devices can also use an Assisted Global Positioning System AGPS which obtains information from the cellular network to improve GPS performance AGPS uses your wireless service provider s network and therefore airtime data charges and or additional charges may apply in accordance with your service plan Contact your wireless service provider for details zE D
67. e Account esseesessessesseseeseeseeseeseeseoseeseesesseeseeseeseesesee 107 VII Table of Contents un w oO e oO X Ne sy e gP lo n em o ct i45 ct un Cian YOUR color WG iC eee se oev tera Edu EAEE o PUeSeS FEM N Changing the Lock Screen Polsce rh qM SPEI DRDUIPNNEM NR FEIN UbITI PRESE PIT DIRHbA DS Adding a Lock Screen PIIOLO cuc ee reos psvas rs nEMEUS eK ENS ERIS SRI HET TER TERI OENE OEEO Removing a Lock Screen PHoto scccccccccccocccsccsccsccsccscssvccsccecccccecoscescees Changing the Sounds Replacing the Battery Adding more Memory Health and Safety Information sssssessssssssssssossessssssssesssssssssssssssoo Customer Agreement sossesossosoesosoesosoosossosoososoesosoosossosoosoesosossoeo VIII Table of Contents Section 1 Getting Started E This section explains how to get started using your GreatCall Touch3 phone o Topics e Key Items in the Box e Sign into GreatCall e The Front of your Touch3 e Charging the Battery e The Back of your Touch3 e Battery Level Indicator e Understanding Touch Gestures e Getting More Information e Turning your Phone On and Off e GreatCall Customer Service e Activating your Touch3 For additional support visit us online at greatcall com support 1 Getting Started Key Items in the Box The GreatCall Touch3 box you received includes everything you need to get started e D Com
68. e App My Usage tab at mygreatcall com on the Touch3 53 Understanding the Basics Section 3 Placing and Receiving Calls This section describes how to place and receive calls listen to your voicemail and acy Manage your contacts da Topics e Dialing a Number e Adjusting the Call Volume s e Redialing a Number e Accessing the Keypad during Calls e Answering or Ignoring a Call e Voicemail e e Speakerphone e People Tab For additional support visit us online at greatcall com support 54 Placing and Receiving Calls Dialing a Number Making phone calls is easy on your Touch3 Make sure you are in an area where cellular service is available Check that the signal strength icon Aff i in the Status Bar has at least one bar More bars in the signal strength icon lt mean a stronger and clearer connection 1 TAP Phone ID on the Home Tab screen 2 Using the Dial Pad enter the phone number you would like to call If you make a mistake TAP the Delete Button 4l to make any corrections 3 TAP the green Call Button to place ife call 4 When you re ready to end your call TAP the End Call Button Qu UO o0 Z D O aB az ge o0 Oo KS A NOTE Always dial using the 10 digit number area code phone number whenever placing a call even if calling from the same area code 55 Placing and Receiving Calls Home People Varcemait Text Messages 29 D e oq c a zy
69. eath Users are advised to switch the mobile device off while at a refueling point service station Users are reminded of the need to observe restrictions on the use of radio equipment in fuel depots fuel storage and distribu tion areas chemical plants or where blasting operations are in progress Areas with a potentially explosive atmosphere are often but not always clearly marked They include below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas Such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine Vehicles using liquefied petroleum gas Such as propane or butane must comply with the National Fire Protection Standard NFPA 58 Fora copy of this standard contact the National Fire Protection Association de aD uc 19 Y o Siem Bum ige aD EE 133 Health amp Safety a5 D ie ct Ear o N Q D eS lt When your Device is Wet Do not turn on your device if it is wet If your device is already on turn it off and remove the battery immediately if the device will not turn off or you cannot remove the battery leave it as is Then dry the device with a towel and take it to a service center FCC Hearing Aid Compatibility HAC Regulations for Wireless Devices The U S Federal Communications Commission
70. er your circumstances Let the call go to voicemail when driving conditions require Remember driving comes first not the call If you consider a call necessary and appropriate follow these tips e Use a hands free device e Secure your phone within easy reach Place calls when you are not moving Plan calls when your car will be stationary Do not engage in stressful or emotional conversations Let the person with whom you are speaking know that you are driving and will suspend the call if necessary e Do not take notes or look up phone numbers while driving Notice regarding legal restrictions on mounting this device in an automobile Laws in some states may prohibit mounting this device on or near the windshield of an automobile In other states the law may permit mounting this device only in specific locations in the automobile Be sure to consult the state and local laws or ordinances where you drive before mounting this device in an automobile Failure to comply with these restrictions could result in fines penalties or other damages de aD uc 19 Y o Siem Bum ige aD EE 121 Health amp Safety a5 D ie ct Ear o N Q h D rt lt Never mount this device in a manner that will obstruct the driver s clear view of the street and traffic Never use wireless data services such as text messaging Web browsing or e mail while operating a vehicle Never watch videos such as a movie or clip or p
71. era Mode Indicator indicates what camera mode you are using e Camera Selection o allows you to switch between the Main Camera and the Front Facing Camera e Auto Focus Point indicates where the camera will focus e Change Camera Mode allows you to change the camera mode e Take Picture 9 allows you to take a photo e Record Video amp allows you to record a video NOTE You can rotate your phone to capture photos or videos in landscape mode The on screen buttons will remain stationary but the icons will rotate to match the orientation of the phone 82 Camera and Photo Album Photo Album Auto Focus Point Change Camera Mode Take Picture Camera Mode Indicator Camera Selection Record Video 83 Camera and Photo Album c e C Q 1S 49 o Nac aD 19 Taking a Photo 1 With the Camera App open TAP the Camera Selection o button to switch to the Main Camera or Front Facing Camera 2 Aim the camera so that the subject being captured is framed to your liking 3 TAP the Take Picture gt button 4 TAP anywhere on the screen to set the focusing point Changing the Camera Mode TAP the Change Camera Mode button for additional creative tools e Auto automatically adjust your camera to optimize color and brightness This is the default setting e Beautyface use this to take photos with lightened faces for gentler images e Pano
72. ered pursuant to the Federal Arbitration Act The laws of the State of Texas without reference to its choice of laws principles shall govern the interpretation of the Limited Warranty and all disputes that are subject to this arbitration provision The arbitrator shall decide all issues of interpretation and application of this arbitration provision and the Limited Warranty For any arbitration in which your total damage claims exclusive of attorney fees and expert witness fees are 5 000 00 or less Small Claim the arbitrator may if you prevail award your reasonable attorney fees expert witness fees and costs as part of any award but may not grant SAMSUNG its attorney fees expert witness fees or costs unless it is determined that the claim was brought in bad faith In a Small Claim case you shall be required to pay no more than half of the total administra tive facility and arbitrator fees or 50 00 of such fees whichever is less and SAMSUNG shall pay the remainder of such fees Administrative facility and arbitrator fees for arbitrations in which your total damage claims exclusive of attorney fees and 141 Health amp Safety de ca uc 19 Y o Siem Bum ige aD EE zE D ie ct Ear QO N sab h D rt lt expert witness fees exceed 5 000 00 Large Claim shall be determined according to AAA rules In a Large Claim case the arbitrator may grant to the prevailing party or apportion am
73. es lonization is a process where electrons are stripped away from their normal locations in atoms and molecules It can permanently damage de aD uc 19 Y o LS Bum ige aD T 113 Health amp Safety a5 D ie ct Ear o N sab D oan lt biological tissues including DNA the genetic material The energy levels associated with radio frequency energy including both radio waves and microwaves are not great enough to cause ionization of atoms and molecules Therefore RF energy is a type of non ionizing radiation Other types of non ion izing radiation include visible light infrared radiation heat and other forms of electromagnetic radiation with relatively low frequencies While RF energy does not ionize particles large amounts can increase body temperatures and cause tissue damage Two areas of the body the eyes and the testes are particularly vulnerable to RF heating because there is relatively little blood flow in them to carry away excess heat Research Results to Date Is there a connection between RF and certain health problems The results of most studies conducted to date say no In addition attempts to replicate and confirm the few studies that have shown a connection have failed The scientific community at large therefore believes that the weight of scientific evidence does not show an association between exposure to Radio Frequency RF from cell phones and adverse health outcomes Sti
74. eseceesceees 63 Listening to your Personalized Voicemail Greeting esee 65 When to Check VOICI S oasosuiast ces nesenessrtenesanseavecnesecdacussa eacaten d uas EA pe eR EP EREEUNS 65 Listening to Voicemail MESSAGES csccecceccecceccscncceceeccecsesseeceeceecesceseeseeces 67 Deleting Voicemail Messages ecce nn nenne nn nete an 67 Returning a Call eusicveesek rie ientide estuius ess utscP apes ha x EEES EESE EEA NAi E aS 68 Checking Voicemail Dy Calling 25255 d osssu s ekE Ex4 uS bM Ee Ra URS Ex Ko Ex bI EE S RID Ed E ERE R bo d 68 IV Table of Contents POO IG TO E E E 69 Creating a People Contact secs ercdanconcisasunececed nanansseaneetaceosbssveronceneusiaanetynatoereusncs 70 Managing your People ContaCts sssccsstonscsssevsssccecescnsesascassesesnceaceaseesacesscesseeiscen 71 Addins OVOUI EO ae esa esum circxcecenccaersciecenaseetsonconteaecanoeauccupbessaasesduansceomeerusemessses s 72 Removing FeO Sois ceaeduEU e eda stor decneausemseareetesvannanevssacoseuunesanactatsdeusesenacesaaenes T2 Sorne your a VOC oa ccoctesesdicevecuxcdesatucapaeosenatereese baccarat EEEE EEE 73 Editing a Pe ple CON Wel Ci dasesacacecsntecssteocsseiesenerseusveneececnessatesinssncersaedterversiavicess 74 Deleting a People Contact essessesseseeseeseeseeseoseosesseesessesecsseseeseosecseeseeseeseesee 74 People FITO NNI EEE EEE EO E 75 Section 4 Text MeSSAGES cccccccscssceccccccceccsccscescscescesceces
75. esponsible for the availability of such applications and is not responsible or liable for any content advertising products services or other materials on or available from such applica tions You expressly acknowledge and agree that use of third party applications is at your sole risk and that the entire risk of unsatisfactory quality performance accuracy and effort is with you It is up to you to take precautions to ensure that whatever you select to use is free of such items as viruses worms Trojan horses and other items of a destructive nature References on this mobile device to any names marks products or services of any third parties are provided solely as a convenience to you and do not constitute or imply an endorsement sponsorship or recommendation of or affiliation with the third party or its products and services You agree that Samsung Shall not be responsible or liable directly or indirectly for any damage or loss including but not limited to any damage to the mobile device or loss of data caused or alleged to be caused by or in connec tion with use of or reliance on any such third party content products or services available on or through any such application You acknowledge and agree that the use of any third party application is governed by such third party application provider s Terms of Use License Agreement Privacy Policy or other such agreement and that any information or personal data you pro vide whether know
76. ey are from Photos and videos captured by your camera will be in the Camera album T sab T A sab sab E TU E o oma O gt F zi 86 Camera and Photo Album Sharing your Photos and Videos You can also share via email or text message any of the photos or videos you ve already captured 1 Find the photo or video you would like to share in the Photo Album 2 With the preview of the photo or video up TAP the Share Button Jat the top of the screen A pop up of share options will appear 3 TAP Email if you would like to share by email or Messages if you would like to share by attaching to a text message NOTE Sharing photos and videos requires data Use a Wi Fi connection to reduce data usage on your GreatCall data plan Always check your usage monthly with the Usage App on your Touch3 or by going online to mygreatcall com gt lt O _ O dc a xe s X D E 5 87 Camera and Photo Album Section 6 Email This section describes how to set up your email account and how to send and receive emails on your phone Topics e Setting up your Email Account e Composing and Sending Email e Reading and Replying to an Email e Sending an Email with a Photo or Video Attachment For additional support visit us online at greatcall com support 88 Email Setting up your Email Account Email allows you to send messages to your friends and family
77. g the Lock Screen Photo You can personalize your Touch3 by adding any photo onto the Lock Screen Adding a Lock Screen Photo 1 While at the Home Tab TAP the Menu Button 2 TAP Options 3 TAP Lock Screen Photo 4 TAP Set Photo 5 If prompted TAP Gallery 6 TAP any photo to set it as the Lock Screen Photo Removing a Lock Screen Photo 1 While at the Home Tab TAP the Menu Button f 2 TAP Options 3 TAP Lock Screen Photo 4 TAP Remove Photo q oO Me A j oO on ms oO Uu ov A 109 Personalizing Your Phone Changing the Sounds You can personalize your Touch3 by changing the Ringtone and Notification sound effects 1 While at the Home Tab TAP the Menu Button 2 TAP Options 3 TAP Sounds 4 TAP Ringtones or Default notification sound You can hear a sample of the Ringtone or Notification by TAPPING the name of the sound 5 TAP OK to save your Ringtone or Notification selection U D PES W lo je N OQ lt o ax g oO 2 D 110 Personalizing Your Phone Replacing the Battery Over time the battery may slowly lose its ability to hold a charge If you are no longer getting the talk or standby time you used to get while using your phone normally it may be time to ordera replacement Battery Below is how to replace the battery 1 With your fingernai
78. he room and do not hold the screen too close to your eyes Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing games for extended periods If you feel any discomfort stop using the device immediately Reduce risk of repetitive motion injuries When you repetitively perform actions such as pressing keys drawing char acters on a touch screen with your fingers or playing games you may experience occasional discomfort in your hands neck shoulders or other parts of your body When using your device for extended periods hold the device with a relaxed grip press the keys lightly and take frequent breaks If you continue to have discomfort during or after such use stop use and see a physician If your device has a camera flash or light do not use the flash or light close to the eyes of people or pets 070114 de aD uc 19 Y o Siem Bum ige aD EE 137 Health amp Safety a5 D ie ct 2 o N Q a D rt lt Standard Limited Warranty SAMSUNG TELECOMMUNICATIONS AMERICA LLC SAMSUNG warrants that SAMSUNG s devices and accessories Prod ucts are free from defects in material and workmanship under normal use and service Samsung Telecommunications America LLC 1301 E Lookout Drive Richardson Texas 75082 Phone 1 800 SAMSUNG 726 7864 Phone 1 888 987 HELP 4357 What is covered and for how long The warranty period commences upon
79. ice may be the only means of communication at the scene of an accident do not cut off the call until given permission to do so To make an emergency call 1 f the mobile device is not on switch it on 2 Open your phone dialer 3 Enter the emergency number for your present location for example 911 or other official emergency number then tap Call Send Emergency numbers vary by location 128 Health amp Safety Care and Maintenance Your mobile device is a product of superior design and craftsmanship and should be treated with care The suggestions below will help you fulfill any warranty obligations and allow you to enjoy this product for many years Keep your Samsung Mobile Device away from Liquids of any kind Keep the mobile device dry Precipitation humidity and liquids contain minerals that will corrode electronic circuits If the mobile device does get wet do not accelerate drying with the use of an oven microwave or dryer because this may damage the mobile device and could cause a fire or explosion Do not use the mobile device with a wet hand Doing so may cause an electric shock to you or damage to the mobile device Extreme heat or cold Avoid temperatures below 0 C 32 F or above 45 C 113 F Microwave Do not try to dry your mobile device in a microwave oven Doing so may cause a fire or explosion Dust and dirt Do not expose your mobile device to dust dirt or sand Cleaning solutions Do not use harsh chemicals
80. id your authority to operate the device This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installa tion This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encour aged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Commercial Mobile Alerting System CMAS This device is designed to receive Wi
81. igibility The updated Software version may add new functions and in some limited cases may delete existing functions While the Update will be generally available in some limited circumstances the Software Updates will only be offered by your network carrier and such Software Updates will be governed by your contractual relationship with your network carrier With the Automatic Update function enabled as in the default setting in the System Update menu or Security menu in the Settings your device downloads some Updates automatically from time to time Your device will in most cases ask for your consent before installing any Update However given the importance of receiving timely Updates for security software to defend against new threats such Updates may be automatically downloaded and installed For optimal use of your device we recommend that you periodically check whether any new Updates are available If you want to avoid any use of network data 144 Health amp Safety for the Update downloads then you should choose the Wi Fi Only option in the Settings 6 Some features of the Software may require your device to have access to the internet and may be subject to restrictions imposed by your network or internet provider Unless your device is connected to the internet through Wi Fi connection the Software will access through your mobile network which may result in additional charges depending on your payment plan In additi
82. il communication options 9 Accept Google s Terms of Service and Privacy Policy Setting up an Existing Gmail Account If you already have a Gmail account follow these instructions to access your email on your phone 1 Under All Apps TAP the Gmail App 2 Tap Existing 3 Log in using your existing Gmail email address and password Setting up an Existing Standard Email Account If you already have an email address from another service provider TAP the Email App under All Apps enter your email address and password and follow the on screen instructions You may need to go to your email service provider s website or contact them directly to obtain the specific settings needed to continue setup on your phone 91 Email Composing and Sending Email Once you have set up your email you can compose and send your first email from your Touch3 smartphone Composing and Sending Email using the Gmail App 1 In the Gmail App TAP the Compose button WK amp Jat the top right of the screen 2 Enter the email recipients in the To field 3 Enter a subject into the Subject field B 4 Enter your message into the Compose email field 5 When you re ready to send your email TAP the Send B button at the top right of the screen Composing and Sending Email using the Email App 1 In the Email App TAP the Compose button at the top left of the screen 2 Enter the email recipients in the
83. ine if there are any health issues linked to long term exposure to radio frequency energy from cell phone use The COSMOS study will follow approximate ly 300 000 adult cell phone users in Europe for 20 to 30 years Additional information about the COSMOS study can be found at http www ukcosmos org index html Risk of Brain Cancer from Exposure to Radio Frequency Fields in Childhood and Adolescence MOBI KIDS MOBI KIDS is an international study investigating the relationship between exposure to radio frequency energy from com munication technologies including cell phones and brain cancer in young people This is an international multi center study involving 14 European and non European countries Additional information about MOBI KIDS can be found at http www creal cat programes recerca en_projectes creal view php ID 39 Surveillance Epidemiology and End Results SEER Program of the National Cancer Institute The National Cancer Institute NCI actively follows cancer statistics in the United States to detect any change in rates of new cases for brain cancer If cell phones play a role in risk for brain cancer rates should go up because heavy cell phone use has been common for quite some time in the U S Between 1987 and 2005 the overall age adjusted incidence of brain cancer did not increase Additional information about SEER can be found at http seer cancer gov de aD uc 19 Y o 1S Bum o aD EE 115 Hea
84. ingly or unknowingly to such third party application provider will be subject to such third party application provider s privacy policy if such a policy exists SAMSUNG DISCLAIMS ANY RESPONSIBILITY FOR ANY DISCLOSURE OF INFORMA TION OR ANY OTHER PRACTICES OF ANY THIRD PARTY APPLICATION PROVIDER SAMSUNG EXPRESSLY DISCLAIMS ANY WARRANTY REGARDING WHETHER YOUR PERSONAL INFORMATION IS CAPTURED BY ANY THIRD PARTY APPLICATION PROVIDER OR THE USE TO WHICH SUCH PERSONAL INFORMATION MAY BE PUT BY SUCH THIRD PARTY APPLICATION PROVIDER 12 SAMSUNG APPLICATIONS Certain Samsung applications and services may be included with or downloaded to this mobile device Many of them require Samsung Services membership registration Samsung Account and your rights and obliga tions will be set forth in separate Samsung Account terms and conditions and privacy policies There are non Samsung Account applications and services that require your consent to their separate terms and conditions and privacy policies You expressly acknowledge and agree that your use of such applications and services will be subject to the applicable terms and conditions and privacy policies 146 Health amp Safety 13 LIMITATION OF LIABILITY SAMSUNG WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO THE USE OR THE INABILITY TO USE THE SOFTWARE OR ANY THIRD PARTY APPLICATION ITS CONTENT OR FUNCTIONALITY INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY OR RELA
85. is agreement or your debts to us without notice and you agree to make all subsequent payments as instructed Notices are considered delivered when we send them by email or fax to any email or fax number you ve provided to us or three days after mailing to the most current billing address we have on file for you if by us or to the Customer Service address on your most recent bill If any part of this agreement including any part of its arbitration provisions is held invalid that part may be severed from this agreement This agreement and the documents to which it refers form the entire agreement between us on their subjects You can t rely on any other documents or statements on those subjects by any sales or Service representatives and you have no other rights with respect to service or this agreement except as specifically provided by law This agreement isn t for the benefit of any third party except our parents affiliates subsidiaries agents and predecessors successors in interest Except to the extent we ve agreed otherwise in the provisions on late fees and arbitration this agreement and disputes covered by it are governed by the laws of the state of California without regard to the conflicts of the laws or rules of that state 19 Additional Terms For Text Messaging The message rates that we charge depend on the GreatCall service plan that you selected You will incur message charges when you send or receive a message whether the mess
86. iv on the outside of the device if the battery is not removable Alternatively you may opt out by calling 1 888 987 4357 no later than 30 calendar days from the date of the first 148 Health amp Safety consumer purchaser s purchase of the device and providing the same information These are the only two forms of notice that will be effective to opt out of this dispute resolution procedure Opting out of this dispute resolution procedure will not affect your use of the device or its preloaded Software and you will continue to enjoy the benefits of this license 17 ENTIRE AGREEMENT SEVERABILITY This EULA is the entire agreement between you and Samsung relating to the Software and supersedes all prior or contemporaneous oral or written communications proposals and representations with respect to the Software or any other subject matter covered by this EULA If any provision of this EULA is held to be void invalid unenforce able or illegal the other provisions shall continue in full force and effect 022514 v 1 8 _ aB Qe g0 N o z 19 aB EE 149 Health amp Safety eO em Uu o E D I oQ D D E D Customer Agreement 1 Welcome To The GreatCall Family Please read this agreement regarding your phone and service When you accept this agreement you re bound by its conditions It applies to all of your services from GreatCall and covers important topics such as How long
87. l use the Battery Cover Release located directly above the Power Lock Button to remove the Battery Cover 2 Remove the Battery 3 Install a new Battery by aligning the contacts at the bottom and pushing into place 4 Replace the Battery Cover it snaps into place 5 Charge your phone ov oO Me A j oO on ms oO Uu ov A 111 Personalizing Your Phone Adding more Memory Your Touch3 smartphone features a microSD expansion slot to add up to an additional 64 NS GB of memory The following is how to add more memory lt gt 1 Remove the Battery Cover 2 Locate the microSD card slot on the side of the device near the Volume Button 3 Align the microSD card so that the gold strips are facing down 4 Carefully slide the microSD card into the card socket until it clicks into place 5 Replace the Battery Cover Bu D m W lo je N OQ lt o ax g oO 2 D 112 Personalizing Your Phone Health and Safety Information Warning This product contains chemicals known to the State of California to cause cancer and reproductive toxicity This section outlines the safety precautions associated with using your phone The terms mobile device or cell phone are used in this section to refer to your phone Read this information before using your mobile device Exposure to Radio Frequency RF Signals The U S Food and Drug Administration FDA
88. l address e Credit or debit card information e Emergency contact details e Serial Number This can be found on the Setup Wizard screen printed on the Activation Card included in the box or on the side of the Touch3 box 13 Getting Started Sign into GreatCall A Once your phone has completed activation you may i CE be prompted to log into your GreatCall also known as a MyGreatCall account so that your built in GreatCall health Sign in to a and safety Apps are ready to go Depending on how you GreatCall purchased your Touch3 smartphone a MyGreatCall account and cay sinc Me may already have been created If you re not sure that s gf star alright we ll help you set one up 9 MedCoach EA Urgent Care 1 Atthe MyGreatCall welcome screen TAP the Set Up button l Set U to continue 14 Getting Started 2 We will detect if a MyGreatCall account already exists for your new phone e f one exists you will just need to enter your password to continue e f we can t find a MyGreatCall account for your phone you will be asked to enter a valid email address and a password of your choice so that we can create one for you See Section 7 GreatCall Health and Safety Apps on page 96 for more information on the built in GreatCall Apps TO ca z vA on Hem aD NOTE If you have a MyGreatCall account but you forgot your password TAP Forgot Password on the GreatCall login screen
89. lay video games while operating a vehicle For more information go to http www ctia org Battery Use and Safety Important Handle and store batteries properly to avoid injury or damage Most battery issues arise from improper handling of batter ies and particularly from the continued use of damaged batteries Do not disassemble crush puncture shred or otherwise attempt to change the form of your battery Do not put a high degree of pressure on the battery This can cause leakage or an internal short circuit resulting in overheating Do not let the phone or battery come in contact with liquids Liquids can get into the phone s circuits leading to corrosion Even when the phone appears to be dry and appears to operate normally the circuitry could slowly corrode and pose a safety hazard If the phone and or battery get wet have them checked by your service provider or contact Samsung even if they appear to be working properly Do not place your battery in or near a heat source Excessive heating can damage the phone or the battery and could cause the phone or the battery to explode Do not dry a wet or damp battery with an appliance or heat source such as a micro wave oven hair dryer iron or radiator Avoid leaving your phone in your car in high temperatures Caution Some applications or prolonged usage may increase device temperature Prolonged skin contact with a device that is hot to the touch may produce skin discomfort or red
90. le contacts including those in your favorite People contacts 71 Placing and Receiving Calls Adding Favorites 1 While on the People Tab or All People List TAP the Menu Button f 2 TAP Add Favorites A list of all of your People contacts will appear 3 TAP the check box next to each of the names you would like to be set as favorites 4 TAP OK at the bottom left of the screen to save your selection The checked contacts will now appear in the People Tab as favorites NOTE You can also add any contact under your All People list to your favorites by PRESSING AND HOLDING their name z c5 me z igje c5 m PU g SR T z ce C c5 a Removing Favorites 1 While on the People Tab TAP the Menu Button f 2 TAP Remove Favorites A list of your favorite contacts will appear 3 TAP the check box next to each of the names you would like to be removed from your favorites list This will not delete the contact information and they will remain in the All People List 4 TAP OK at the bottom left of the screen to save your selection The checked 72 Placing and Receiving Calls contacts will no longer appear in the People Tab as favorites You can still access these contacts by going to the All People List Sorting your Favorites You can change the order of your favorite contacts under the People Tab by PRESSING AND HOLDING their name and DRAGGING them up and down the
91. level is low a warning tone and a Battery _ ow low message will repeat at regular intervals on the Display When the battery level Urgent Care becomes too low the phone will automatically E Very Low turn off Charge your phone when not in use so that it is ready when you need it most I u Critical PA Photo Album All Apps lai ep sreatcall More information about the common icons you may see in the Status Bar can be found in Status Bar on page 34 17 Getting Started Getting More Information GreatCall customers have access to two unique websites that are easy to navigate and explore greatcall com and mygreatcall com Cc D mi OQ WY jet D Q The main GreatCall website greatcall com is the place to learn more about the company read about new services available shop for accessories and get answers to frequently asked questions As a GreatCall customer you have exclusive access to mygreatcall com where you can view your remaining monthly minutes review and pay your monthly bill add exclusive apps and services and update your Personal Profile 18 Getting Started GreatCall Customer Service If you have any questions or comments use any of these ways to contact us e Send us an email at customerservice greatcall com TO w 4 Y 19 15 vA oN pum eb O e Call us toll free at 1 800 733 6632 e Write to us at GreatCall Customer Service P O Box 4
92. list NOTE You can t change the order of the All People list which is always sorted alphabetically PRESSING AND HOLDING on a contact while in the All People list will move that contact into your favorites under the People Tab yn i UO on Z D O aB az ge o on Oo KS A 73 Placing and Receiving Calls Editing a People Contact 1 TAP the People contact you would like to edit either from the People Tab or from your All People List 2 TAP the Menu Button f 3 TAP Edit TAP any of the contact information fields to make your edits with the On Screen Keyboard 4 When done editing TAP Save at the top right of the screen Deleting a People Contact 1 TAP the People contact you would like to delete either from the People Tab or from your All People List 2 TAP the Menu Button f s c5 a igje c5 SL ZA 45 e T z Q 2 c5 74 Placing and Receiving Calls 3 TAP Delete 4 TAP OK to confirm deletion This People contact will no longer appear in your favorites People Tab or in the All People list People History Historical call or message activity that is related to any of your saved People contacts will automatically be associated to them in their People History view To view call or message history of any of your People contacts just TAP their name in the People Tab or your All People List 7 Incoming Text Message they sen
93. ll the scientific community has supported additional research to address gaps in knowledge Some of these studies are described below Interphone Study Interphone is a large international study designed to determine whether cell phones increase the risk of head and neck cancer A report published in the International Journal of Epidemiology June 2010 compared cell phone usage for more than 5 000 people with brain tumors glioma and meningioma and a similar number of healthy controls Results of this study did NOT show that cell phones caused brain cancer In this study most people had no increased risk of brain cancer from using cell phones For people with the heaviest use of cell phones an average of more than 1 2 hour per day every day for over 10 years the study suggested a slight increase in brain cancer However the authors determined that bias es and errors prevented any conclusions being drawn from this data Additional information about Interphone can be found at http www iarc fr en media centre pr 2010 pdfs pr200_E pdf 114 Health amp Safety Interphone is the largest cell phone study to date but it did not answer all questions about cell phone safety Additional research is being conducted around the world and the FDA continues to monitor developments in this field International Cohort Study on Mobile Phone Users COSMOS The COSMOS study aims to conduct long term health monitoring of a large group of people to determ
94. lth amp Safety a5 D ie ct Ear o N sab h D et lt Cell Phone Industry Actions Although the existing scientific data do not justify FDA regulatory actions the FDA has urged the cell phone industry to take a number of steps including the following e Support needed research on possible biological effects of RF for the type of signal emitted by cell phones e Design cell phones in a way that minimizes any RF exposure to the user and e Cooperate in providing users of cell phones with the current information on cell phone use and human health concerns The FDA also is working with voluntary standard setting bodies such as the Institute of Electrical and Electronics Engineers IEEE the International Commission on Non lonizing Radiation Protection ICNIRP and others to assure that safety standards continue to adequately protect the public Reducing Exposure Hands Free Kits and Other Accessories Steps to Reduce Exposure to Radio Frequency Energy If there is a risk from being exposed to radio frequency energy RF from cell phones and at this point we do not know that there is itis probably very small But if you are concerned about avoiding even potential risks you can take a few simple steps to minimize your RF exposure e Reduce the amount of time spent using your cell phone Use speaker mode or a headset to place more distance between your head and the cell phone Hands Free Kits Hands free kits may include
95. m All users should pay attention to road conditions closures traffic and all other factors that may impact safe driving or walking Always obey posted road signs de aD uc 19 Y o 1S Bum o aD EE 127 Health amp Safety a5 D ie ct Ear o N Q a D rt lt Emergency Calls This mobile device like any wireless mobile device operates using radio signals wireless and landline networks as well as user programmed functions which cannot guarantee connection in all conditions areas or circumstances Therefore you should never rely solely on any wireless mobile device for essential communications medical emergencies for example Before traveling in remote or underdeveloped areas plan an alternate method of contacting emergency services per sonnel Remember to make or receive any calls the mobile device must be switched on and in a Service area with adequate signal strength Emergency calls may not be possible on all wireless mobile device networks or when certain network services and or mobile device features are in use Check with local service providers If certain features are in use call blocking for example you may first need to deactivate those features before you can make an emergency call Consult your User Manual and your local cellular service provider When making an emergency call remember to give all the necessary information as accurately as possible Remember that your mobile dev
96. m nd ml ere A D SAMSUNG et D OQ eatCall Link ili cted families stay conne even when they re apart User Guides USB Cable The GreatCall Touch3 2 Getting Started GreatCall Touch3 your easy to use smartphone with the Battery pre installed Wall Charger allows you to charge your phone using any wall outlet TO aB 4 g0 4 Un oN Y ap 69 USB Cable allows you to connect your phone to the Wall Charger or a computer with a USB port User Guides contains important information about activating and using your phone 3 Getting Started The Front of your Touch3 Front facing Camera Earpiece C D ie OQ N jel F D Q Power Lock Button Display Menu Button Back Button Home Button 4 Getting Started Front facing Camera allows you to take pictures or videos Earpiece lets you hear the caller loud and clear TO ca z 4 vA 50 ap Power Lock Button allows you to lock and unlock your phone as well as power it on and off Display shows all the information you need to operate your Touch3 Menu Button f 1 displays additional options that may be available for the Current screen you are viewing Back Button 29 takes you one step back from your last action Home Button CD takes you back to the Home Screen 5 Getting Started The Back of your Touch3
97. mbined or consolidated with any other person s or entity s claim or dispute and specifically without limitation of the foregoing shall not under any circumstances proceed as part of a class action The arbitration shall be con ducted before a single arbitrator whose award may not exceed in form or amount the relief allowed by the applicable law The arbitration shall be conducted according to the American Arbitration Association AAA Commercial Arbitration Rules applica ble to consumer disputes This arbitration provision is entered pursuant to the Federal Arbitration Act The laws of the State of Texas without reference to its choice of laws principles shall govern the interpretation of the EULA and all disputes that are subject to this arbitration provision The arbitrator shall decide all issues of interpretation and application of this arbitration provision and the EULA For any arbitration in which your total damage claims exclusive of attorney fees and expert witness fees are 5 000 00 or less Small Claim the arbitrator may if you prevail award your reasonable attorney fees expert witness fees and costs as part of any award but may not grant Samsung its attorney fees expert witness fees or costs unless itis determined that the claim was brought in bad faith In a Small Claim case you shall be required to pay no more than half of the total administrative facility and arbitrator fees or 50 00 of such fees whichever is less and
98. me or more than 25 MB of data then we will charge you the lesser of e Your monthly service charge or e 35 per minute for each additional minute over 30 minutes Return Information e Please contact our Customer Service Department at 1 800 733 6632 available 24 hours a day 7 days a week to cancel your account and obtain a return authorization number e Approved returns must be shipped back at the customer s expense in the original packaging e Refunds if applicable will be processed back to the party that paid in the same manner that payment was received Please allow 21 business days for processing 3 2 Service Cancellation If for any reason you are not completely satisfied with your service and you wish to cancel you ll be able to do so as described below However if you have purchased any Add On Minutes they are not refundable and these minutes will expire after your last bill You will receive a final bill that will detail all the charges and credits on your account If you wish to cancel your service before the end of a given month you ll be responsible for any account charges and overages through 151 Customer Agreement aD 5 ca on c i aB oO un 5 C un ct oO 45 I oq g 4 D z3 the date of your final bill If you have purchased any Add On Minutes they are not refundable and these minutes will expire after your final bill Altho
99. nding the Basics e Screen Rotation allows you to turn the Screen Rotation feature on or off With this feature on the screen will automatically rotate on certain screens depending on how you hold the phone e Airplane Mode allows you to turn all cellular and data connectivity off When this feature is enabled you will not be able to make or receive calls send or receive messages or access the Internet See Airplane Mode on page 105 Closing the Notification Panel There are three ways to close the Notification Panel jm D a uo CD r oq 3 D UJ CD Uu O Uu e TAP the Back Button 29 or e PRESS the Home Button CC or e DRAG upwards starting from the bottom of the screen until you reach the top NOTE Pressing the Home Button CC will take you back to the Home Screen on your phone Use the Back Button 29 if you would like to close the Notification Panel and return to where you left off 40 Understanding the Basics Ringer and Notification Sounds Understanding the sounds that come from your phone will help you determine if you re receiving a call or simply getting a notification that you just received a text message email or voicemail Notification sounds are typically shorter and are only played once per message received Ww YL v o an aB de Ll on O E sd U Y aB O Ringer sounds on the other hand are typically longer and will loop until the
100. ness or low temperature burns If the device feels hot to the touch discontinue use and close all applications or turn off the device until it cools Always ensure that the device has adequate ventilation and air flow Covering the device with bedding your body thick clothing or any other materials that significantly affect air flow may affect the performance of the device and poses a possible risk of fire or explosion which could lead to serious bodily injuries or damage to property Do not dispose of the phone or the battery in a fire The phone or the battery may explode when overheated Do not handle a damaged or leaking battery Do not let leaking battery fluid come in contact with your eyes skin or clothing For safe disposal options contact your nearest Samsung authorized service center 122 Health amp Safety Avoid dropping the cell phone Dropping the phone or the battery especially on a hard surface can potentially cause dam age to the phone and battery If you suspect damage to the phone or battery take it to a service center for inspection Never use any charger or battery that is damaged in any way e Do not allow the battery to touch metal objects Accidental short circuiting can occur when a metallic object coin key jewel ry clip or pen causes a direct connection between the and terminals of the battery metal strips on the battery for example when you carry a spare battery in a pocket or bag Short circuiting
101. ns from the manufacturer of your implantable medical device If you have any questions about using your wireless mobile device with an implantable medical device consult your health care provider For more information see http www fcc gov oet rfsafety rf faqs htmlit 132 Health amp Safety Other Medical Devices If you use any other personal medical devices consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Switch your mobile device off in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles Check with the manu facturer or its representative regarding your vehicle before using your mobile device in a motor vehicle You should also consult the manufacturer of any equipment that has been added to your vehicle Posted Facilities Switch your mobile device off in any facility where posted notices require you to do so Potentially Explosive Environments Switch your mobile device off when in any area with a potentially explosive atmosphere and obey all signs and instructions Sparks in such areas could cause an explosion or fire resulting in bodily injury or even d
102. of Contents un c w oO e oO Z G X Section 2 Understanding the Basics eere 20 o Paviedtol DOON coseesurieoseehisve qt Ross ssa aoE AES 21 o SINS TNS OG elu REESE 23 z Lock Screen Features sens cassette dao es ubt ios RR dpPce Pa avi koc sepe e nn UM IRURE M PER HEEL 23 z Unlocking your P gl aaacadeqeiterrerlesues aM Tea THEMES ERNISUISIS S FOREN EUEUP E EE DEOR DEIN EDS 25 Locking vour PO sa veceticesecctctacesisnpatdncesdncioserbciense bezRUR e EIER E XE Po MEER EE 26 SIM GAIK GION TCL E LITE 27 Great OMe SChACN e E E EE 28 TUET S EO EEEN E 29 Organizing your Home Tab esessssessessessesesseeseescesceseseesseseeseeseeseeseoseeseeseeseesees 30 PEOD T T rE E E EE AEEA E EAE AE AAEE 30 PULP OS BUNTO eena an E E E EEEE EEEE ES 31 Orea BUTON erer E EE E EEEE EEEE AEA 31 Dba BBEEOD eese n EREE EE E EEEE EE E E 32 BS clave conceeaconchtcccue overs A E A E E E 33 NoUNCAON INI Ca eera EE EEEE EEAO EE EEE 34 SEALS e e OE E OE E AES AE A E TEA E 35 II Table of Contents NOCIEIC AlO UN Ire Ie NR TTE TE 36 Expanding the Notification PAN accccsccscecscensccteasescsdncdessohniowsessvestocsvsiooctencetees 36 Cleanng INOUMCAL ONS zaccectsvs eps a PEURP EIE 0S unrar Erer EPEN REEEEEYSRR FUN M AXE CURUUFREEERK A Eai 38 OC Sell ocu eso EAE pecado OE A EEA eni E E DERE URMEOES ad T 39 Closing the Notification Paniela s eio rte bar ea pi oe a nS FU EO Y p eha ER nbn UR Gut ke RE reERE UE eR es 40
103. on your enjoyment of some features of the Software may be affected by the suitability and performance of your device hardware or data access 7 SOFTWARE TRANSFER You may not transfer this EULA or the rights to the Software granted herein to any third party unless it is in connection with the sale of the mobile device which the Software accompanied In such event the transfer must include all of the Software including all component parts the media and printed materials any upgrades this EULA and you may not retain any copies of the Software The transfer may not be an indirect transfer such as a consignment Prior to the transfer the end user receiving the Software must agree to all the EULA terms 8 EXPORT RESTRICTIONS You acknowledge that the Software is subject to export restrictions of various countries You agree to comply with all applicable international and national laws that apply to the Software including all the applicable export restric tion laws and regulations 9 TERMINATION This EULA is effective until terminated Your rights under this EULA will terminate automatically without notice from Samsung if you fail to comply with any of the terms and conditions of this EULA Upon termination of this EULA you must cease all use of the Software and destroy all copies full or partial of the Software 10 DISCLAIMER OF WARRANTY UNLESS SEPARATELY STATED IN A WRITTEN EXPRESS LIMITED WARRANTY ACCOMPANYING YOUR DEVICE ALL SOFTWARE PROV
104. ong the parties reasonable attorney fees expert witness fees and costs Judgment may be entered on the arbitrator s award in any court of competent jurisdiction This arbitration provision also applies to claims against SAMSUNG s employees representatives and affiliates if any such claim arises from the Product s sale condition or performance You may opt out of this dispute resolution procedure by providing notice to SAMSUNG no later than 30 calendar days from the date of the first consumer purchaser s purchase of the Product To opt out you must send notice by e mail to optout sta samsung com with the subject line Arbitration Opt Out You must include in the opt out e mail a your name and address b the date on which the Product was purchased c the Product model name or model number and d the IMEI or MEID or Serial Number as applicable if you have it the IMEI or MEID or Serial Number can be found i on the Product box ii on the Product information screen which can be found under Settings iii on a label on the back of the Product beneath the battery if the battery is removable and iv on the outside of the Product if the battery is not removable Alternatively you may opt out by calling 1 888 987 4357 no later than 30 calendar days from the date of the first consumer purchaser s pur chase of the Product and providing the same information These are the only two forms of notice that will be effective to opt
105. ons herein All Products are provided only with restricted rights with only those rights as are granted to all other end users pursuant to the terms and conditions herein All Software and Products are provided subject to Federal Acquisition Regulation FAR 52 227 19 15 APPLICABLE LAW This EULA is governed by the laws of the jurisdiction where you are a resident or if a resident of the United States by the laws of the state of Texas without regard to its conflict of law provisions This EULA shall not be governed by the UN Convention on Contracts for the International Sale of Goods the application of which is expressly excluded 16 DISPUTE RESOLUTION a Non United States residents If a dispute controversy or difference arising in any way from this EULA or your use of the Software is not amicably settled it shall be subject to the non exclusive jurisdiction of the courts of the jurisdiction where you are a resident Notwithstanding the foregoing Samsung may apply for injunctive remedies or an equivalent type of urgent legal relief in any jurisdiction de ca uc 19 Y o Siem Bum ige aD EE 147 Health amp Safety zE D ie ct Ear QO N Q a D rt lt b United States residents ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM THIS EULA OR YOUR USE OF THE SOFT WARE SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION AND NOT BY A COURT OR JURY Any such dispute shall not be co
106. or recycling Dispose of unwanted electronics through an approved recycler To find the nearest recycling location go to our website www samsung com recyclingdirect Or call 877 278 0799 124 Health amp Safety Follow local regulations regarding disposal of mobile devices and batteries Dispose of your mobile device and batteries in accordance with local regulations In some areas the disposal of these items in household or business trash may be prohibited Help us protect the environment recycle Warning Never dispose of batteries in a fire because they may explode UL Certified Travel Charger The Travel Charger for this phone has met applicable UL safety requirements Please adhere to the following safety instructions per UL guidelines FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS DANGER TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK CAREFULLY FOLLOW THESE INSTRUCTIONS FOR CONNECTION TO A SUPPLY NOT IN NORTH AMERICA USE AN ATTACHMENT PLUG ADAPTOR OF THE PROPER CONFIGURATION FOR THE POWER OUTLET THIS POWER UNIT IS INTENDED TO BE CORRECTLY ORIENTED IN A VERTICAL OR HORIZONTAL OR FLOOR MOUNT POSITION _ aD Qe g0 N of zc 19 aB EE 125 Health amp Safety Display Touch Screen Please note the following information when using your mobile device WARNING REGARDING DISPLAY The
107. or the month when you actually made or received the call This may result in charges higher than you d expect in the later month 4 5 Payments Deposits Credit Cards And Checks Payment is due in full as stated on your bill IF WE DON T RECEIVE PAYMENT IN FULL WHEN DUE WE MAY TO THE EXTENT PERMITTED BY THE LAW OF THE STATE OF THE BILLING ADDRESS WE HAVE ON FILE FOR YOU AT THE TIME CHARGE YOU A LATE FEE UP TO 1 5 PERCENT A MONTH 18 PERCENT ANNUALLY OR A FLAT 5 A MONTH WHICHEVER IS GREATER ON UNPAID BALANCES WE MAY ALSO CHARGE YOU FOR ANY COLLECTION AGENCY FEES BILLED TO US FOR TRYING TO COLLECT FROM YOU SHOULD WE NOT RECEIVE YOUR LATE PAYMENT WE MAY SUSPEND YOUR SERVICE UNTIL PAID IN FULL WE RESERVE THE RIGHT TO CHARGE A REASONABLE RECONNECTION FEE IF YOUR ACCOUNT REMAINS UNPAID WE WILL CANCEL SERVICE FOR NON PAYMENT We reserve the right to require recurring credit card billing for certain products or services We also reserve the right to require an advance deposit or an increased deposit from you based on your payment history and changes in your plan and or the frequency of use of our services We ll pay simple interest on any deposit at the rate the law requires Please retain your evidence of deposit You agree that we can apply deposits payments or repayments in any orderto any amounts you owe us on your account s You can t use a deposit to pay any bill unless we agree We will not honor limiting notations you make on or with your
108. oth feature 3 To turn Bluetooth on again TAP the Bluetooth Quick Settings icon so that it is green Z fan D oa e OQ lt o Un D ct e Uu 104 Managing your Settings Airplane Mode Airplane Mode allows you to turn off all wireless features on your phone so that it is safe for travel on an airplane or if you need to extend the battery life When Airplane Mode is enabled you will not be Airplane able to place or receive calls send or receive Text Messages or access mode anything over the Internet Turning Airplane Mode On and Off 1 Expand the Notification Panel by PRESSING AND HOLDING the Status Bar and DRAGGING down to the bottom of the screen 2 TAP the Airplane Mode Quick Settings icon so that it is green You have turned the Airplane Mode feature ON and will not be able to make any calls or send any messages 3 To turn Airplane Mode off TAP the Airplane Mode Quick Settings icon so that it is no longer green un 60 p Ls aB N oO ES 60 60 19 19 105 Managing your Settings Section 9 Personalize Your Phone This section details miscellaneous information about your phone Topics e Google Account e Changing the Sounds e Changing your Color Theme e Replacing the Battery e Changing the Lock Screen Photo e Adding more Memory U D Uu le je N gt e lt le gt g F o ca For additional support vi
109. otifications about incoming messages calls and other actions The Status Bar consists of two halves a Notification Area on the left and a Status Area on the right Status Bar un YL un qe aa aD iS on cO un Y aB 35 Notification F FI 12 45 PM Area Status Area 33 Understanding the Basics Notification Area The Notification Area displays icons associated with important events that occur such as new email messages missed calls new voicemails and new text messages Common icons you will see here The battery is 100 charged gt lt lYou have a new text message loo You have a new voicemail message 5 OL D X uo c CD oq 3 g UJ CD Uu O Uu gt You have a new email message 34 Understanding the Basics Status Area The Status Area displays icons associated with important statuses of your phone such as cellular signal strength Bluetooth connectivity Wi Fi connectivity battery level and current time Common icons you will see here q Your current cellular signal strength The more bars the stronger the signal Airplane Mode has been turned on Features such as phone calls text messages email or access to the Internet will be unavailable in this mode No cellular signal is available Try moving to a different location to improve your cellular signal reception RL Your phone is in Vibrate mode Incoming calls and notifications will no
110. out of this dispute resolution procedure Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way and you will continue to enjoy the benefits of the Limited Warranty Severability If any portion of this Limited Warranty is held to be illegal or unenforceable such partial illegality or unenforceability shall not affect the enforceability of the remainder of the Limited Warranty Precautions for Transfer and Disposal If data stored on this device is deleted or reformatted using the standard methods the data only appears to be removed on a superficial level and it may be possible for someone to retrieve and reuse the data by means of special software To avoid unintended information leaks and other problems of this sort it is recommended that the device be returned to Sam sung s Customer Care Center for an Extended File System EFS Clear which will eliminate all user memory and return all settings to default settings Please contact the Samsung Customer Care Center for details Please provide warranty information proof of purchase to Samsung s Customer Care Center in order to provide this service at no charge If the warranty has expired on the device charges may apply 142 Health amp Safety No reproduction in whole or in part allowed without prior written approval Specifications and availability subject to change without notice 090114 End User License Agreement for Softwa
111. r hypersensitivity to sound and distorted hearing Individual susceptibility to noise induced hearing loss and potential hearing problem varies Additionally the amount of sound produced by a portable audio device varies depending on the nature of the sound the device settings and the headphones that are used As a result there is no single volume setting that is appropriate for everyone or for every combination of sound settings and equipment You should follow some common sense recommendations when using any portable audio device e Always turn the volume down before plugging the earphones into an audio source e Set the volume in a quiet environment and select the lowest volume at which you can hear adequately e Be aware that you can adapt to higher volume settings over time not realizing that the higher volume may be harmful to your hearing e When using headphones turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to e Do not turn the volume up to block out noisy surroundings If you choose to listen to your portable device in a noisy environment use noise cancelling headphones to block out background environmental noise By blocking background environment noise noise cancelling headphones should allow you to hear the music at lower volumes than when using earbuds e Limit the amount of time you listen As the volume increases less time is require
112. r in the Notification Area or Notification Panel e One at a time With the Notification Panel expanded you can clear each notification in the list by DRAGGING it to the left or right off the screen If you TAP any notification in the list to view more details it will automatically be removed from the Notification Panel e All at once With the Notification Panel expanded you can TAP the Clear Button to dismiss all notifications in the list at once m i ak uo c CD r OQ 3 D UJ CD Uu O Uu NOTE Voicemail notifications can only be cleared by listening to your voicemail messages See Voicemail on page 62 for more information on how to listen to your voicemail 38 Understanding the Basics Quick Settings At the top of the Notification Panel you will see five Quick Settings buttons that allow you to quickly enable or disable phone functionality Just TAP the Quick Settings button you would like to adjust A green colored button indicates that the Quick Settings functionality is on e Sound allows you to change the ringer and notification sound behavior to Sounds On Vibrate or Silent e Wi Fi allows you to turn Wi Fi on or off For more information see Wi Fi on page 101 e Bluetooth allows you to turn Bluetooth on or off For more information see Bluetooth on page 103 un YL un 19 aa aB iens on ue 19 un Y fa 35 39 Understa
113. r vehicle are securely mounted e Check regularly that all wireless mobile device equipment in your vehicle is mounted and operating properly 136 Health amp Safety e When using a headset in dry environments static electricity can build up in the headset and cause a small quick static electrical shock To minimize the risk of electrostatic discharge from the headset avoid using the headset in extremely dry environments or touch a grounded unpainted metal object to discharge static electricity before inserting the head set Do not store or carry flammable liquids gases or explosive materials in the same compartment as the mobile device its parts or accessories For vehicles equipped with an air bag remember that an air bag inflates with great force Do not place objects including installed or portable wireless equipment near or in the area over the air bag or in the air bag deployment area If wireless equipment is improperly installed and the air bag inflates serious injury could result Switch your mobile device off before boarding an aircraft The use of wireless mobile devices in aircraft is illegal and may be dangerous to the aircraft s operation Check with appropriate authorities before using any function of a mobile device while on an aircraft Failure to observe these instructions may lead to the suspension or denial of cell phone services to the offender or legal action or both While using your device leave some lights on in t
114. rama use this to take wide panoramic photos When you have this mode selected TAP the Take Picture 5 button to start the panorama and then move in any direction Once moving the camera will guide you in the direction eO CD E D ES CD CD oL U a lo ct Oo I oO E 84 Camera and Photo Album you started TAP the Take Picture button again to stop the panorama e Night Use this to take photos in low light conditions Recording a Video 1 With the Camera App open TAP the Camera Selection button to switch to the Main Camera or Front Facing Camera 2 Aim the camera so that the subject being captured is framed to your liking 3 TAP the Record Video amp button to start recording a video You can move your phone around to follow the action 4 TAP the Stop Video gt button again to stop recording the video E lt O 4 O dc a xe s EM D E s UO 85 Camera and Photo Album Viewing your Photos and Videos After you have captured a photo or a video you can view it by accessing the Photo Album e While in the Camera App TAP the Photo Album button at the top left of the screen This will take you to the last captured photo or video TAP the Back Button 29 button at the top left of the screen to take you back to the Album view e From the Home Tab TAP the Photo Album App This will take you to the Album view where your photos and videos are sorted by where th
115. re IMPORTANT READ CAREFULLY This End User License Agreement EULA is a legal agreement between you either an indi vidual or a single entity and Samsung Electronics Co Ltd Samsung for software owned by Samsung and its affiliated companies and its third party suppliers and licensors that accompanies this EULA which includes computer software and may include associated media printed materials online or electronic documentation in connection with your use of this device Software This device requires the use of preloaded software in its normal operation BY USING THE DEVICE OR ITS PRELOADED SOFTWARE YOU ACCEPT THE TERMS OF THIS EULA IF YOU DO NOT ACCEPT THESE TERMS DO NOT USE THE DEVICE OR THE SOFTWARE 1 GRANT OF LICENSE Samsung grants you the following rights provided that you comply with all terms and conditions of this EULA You may install use access display and run one copy of the Software on the local hard disk s or other permanent storage media of one computer and use the Software on a single computer or a mobile device at a time and you may not make the Software available over a network where it could be used by multiple computers at the same time You may make one copy of the Software in machine readable form for backup purposes only provided that the backup copy must include all copyright or other proprietary notices contained on the original Certain items of the Software may be subject to open source
116. reless Emergency Alerts from CMAS If your wireless provider has chosen to participate in CMAS alerts are available while in the provider s coverage area If you travel outside your provider s coverage area wireless emergency alerts may not be available For more information please contact your wireless provider 120 Health amp Safety Smart Practices While Driving On the Road Off the Phone The primary responsibility of every driver is the safe operation of his or her vehicle Responsible drivers understand that no secondary task should be performed while driving whether it be eating drinking talking to passengers or talking on a mobile phone unless the driver has assessed the driving conditions and is confident that the secondary task will not interfere with their primary responsibility Do not engage in any activity while driving a moving vehicle which may cause you to take your eyes off the road or become so absorbed in the activity that your ability to concentrate on the act of driving becomes impaired Samsung is committed to promoting responsible driving and giving drivers the tools they need to understand and address distractions Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive Always obey them The use of these devices may be prohibited or restricted in certain areas For example only hands free use may be permitted in certain areas Before answering calls consid
117. rom the body Use of other accessories may not ensure compliance with FCC RF exposure guidelines The FCC has granted an Equipment Au thorization for this mobile device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines The maximum SAR values for this model phone as reported to the FCC are e Head 0 86 W Kg e Body worn 0 86 W Kg The SAR information for this device can also be found on Samsung s website www samsung com sar SAR information on this and other model devices can be accessed online on the FCC s website through http transition fcc gov oet rfsafety sar html To find information that pertains to a particular model this site uses the device FCC ID number which is usually printed somewhere on the case of the device Sometimes it may be necessary to remove the battery pack to find the number Once you have the FCC ID number for a particular device follow the instructions on the web site and it should provide values for typical or maximum SAR for a particular phone Additional SAR information can also be obtained at www fcc gov encyclopedia specific absorption rate sar cellular telephones de aD u 40 Y o LS Bum o aD EE 119 Health amp Safety E D ie ct Ear o N sab h D eS lt FCC Part 15 Information to User Pursuant to part 15 21 of the FCC Rules you are cautioned that changes or modifications not expressly approved by Samsung could vo
118. sit us online at greatcall com support 106 Personalizing Your Phone Google Account Setting up a Google Gmail account will get you access to the Google Play Store where you can update your phone s software and access additional GreatCall and third party Apps Setting up a New Google Account If you don t have an existing Google Gmail account follow these instructions to create one on your phone 1 Under All Apps TAP the Gmail App 2 TAP New 3 Enter in your First and Last Name 4 Enter in your desired email address 5 Enter in your desired password 6 You can optionally set up password recovery options 7 You can optionally join Google which is Google s social media site similar to Facebook otherwise you may skip 8 Choose your Google backup and email communication options 9 Accept Google s Terms of Service and Privacy Policy ov oO Me A oO on ms Oo Uu ov A 107 Personalizing Your Phone U D Uu le je N gt e lt le gt g F o ca Changing your Color Theme You can personalize your Touch3 by changing the color theme of the GreatCall Home Screen 1 While at the Home Tab TAP the Menu Button f 2 TAP Options 3 TAP Color Theme 4 TAP the color that you like You can select from Black Dark Teal default color Grey Magenta Purple and Yellow 108 Personalizing Your Phone Changin
119. t within the prior year Until we provide a courtesy suspension you ll be responsible for all fees and charges including those related to the use of services even if used by another party We may require a sworn statement about the loss or theft 10 Our Rights To Limit End Service Or This Agreement You agree not to resell our service to someone else without prior written permission from GreatCall You also agree that your wireless phone won t be used for any purpose that is illegal isn t allowed by this agreement or by your User Guide WE CAN WITHOUT NOTICE LIMIT SUSPEND OR END YOUR SERVICE OR ANY AGREEMENT WITH YOU FOR VIOLATING THIS AGREEMENT OR FOR ANY OTHER GOOD CAUSE INCLUDING BUT NOT LIMITED TO a Twoormore late payments in a 12 month period Incurring charges greater than your required deposit or billing limit even if we haven t yet billed the charges if you are unwilling to increase your deposit with us Incurring charges materially in excess of your monthly access charge even if we haven t yet billed the charges Harassing our employees or agents Lying to us Interfering with our operations Becoming insolvent or going bankrupt Breaching this agreement Spamming or other abusive messaging or calling Modifying your phone from the manufacturer s specifications Providing credit information we can t verify Using your service in a way that adversely affects other customers m Allowing anyone to tamper with your Great
120. t make a sound but instead will discretely cause the phone to vibrate Displays when your phone is connected to a Wi Fi network for data uU YL v o an aB de Ll on O E sd U Y aB O 35 Understanding the Basics Notification Panel While the icons that appear in the Notification Area of the Status Bar are useful for a quick glance of your missed events missed calls unheard voicemail new text messages etc expanding the Notification Panel will allow you to see more detail about each notification Expanding the Notification Panel 1 PRESS AND HOLD anywhere in the Status Bar and DRAG your finger down until you reach the bottom of the screen The Notification Panel will expand 2 TAP any notification in the list to automatically take you to the associated App that handles that type of notification For example if you have a notification for a new text message TAPPING that notification will automatically take you to the Text Messages App where you can read the full message and reply 5 OL i ak uo c CD OQ 3 D UJ CD Uu O Uu 36 Understanding the Basics e808 Ga e ec Ga Q9 ee Ga Matricatons af un dm un 19 aa ca iS JA 60 wW c g0 un Y a9 ES T Phota Abim TA Urge e All Apps D r greatcall 37 Understanding the Basics Clearing Notifications There are two ways you can clear notifications that appea
121. t you a Text Message Outgoing Text Message you sent them a Text Message Incoming Call they called you and you answered their call Missed Call you missed their call Outgoing Call you called them amp Voicemail Message they left you a voicemail message zum S UO o0 Z D O aB cx O z o on Oo ES A 75 Placing and Receiving Calls Section 4 Text Messages This section describes how to use the Text Messaging feature to send and receive short messages with your friends and family Topics e Composing and Sending Text Messages e Reading and Replying to Text Messages e Sending a Photo or Video Message x TE D un un c va D n For additional support visit us online at greatcall com support 6 lext Messages Composing and Sending Text Messages Text Messages are a quick and simple way to send short messages to anyone that has a cell phone capable of receiving them This is an alternative to email which is typically used for longer messages or messages with a lot of recipients 1 On the Home Tab TAP the Text Messages App You will be taken to your Text Messages Inbox 2 TAP Compose at the top of the screen un D on un un i oO Here s a picture of Scrutfy ffy x 4 A E3 Send i ee ee ee ee ee Oe te mn BdxSEmEEENUVS Lx 77 lext Messages 3 In the Enter recipient field you can e Enter a 10 digit
122. the On Screen Keyboard is visible it will be displayed in a wider format than it usually is when the phone is held vertically portrait m D X uo or CD r OQ ctr 3 g UJ CD AR io N xt anew Tm NOTE To close the On Screen Keyboard TAP the Back Button gt 46 Understanding the Basics Voice Typing Your Touch3 smartphone features built in Voice 8 Typing as an alternative option for text entry With us 8 Voice Typing activated the phone will convert your E spoken words into on screen text T zS 1 TAP when the On Screen Keyboard is cond ios visible Your Touch3 will display Speak Now igota new phone 3 and begin listening to your voice TT 5 2 Speak clearly and distinctly into the Microphone Your spoken words will begin appearing on the screen TLbbbllll 3 TAP to pause Voice Typing TAP Q again to ALLL BEE EE Eapen resume Voice Typing or TAP to return to the on IE On Screen Keyboard 47 Understanding the Basics Predictive Text The Predictive Text feature will predict what word you may be entering based on each letter you type This feature will also try to predict the correct word even if you accidentally mistype 1 Use the On Screen Keyboard as you normally Ve TEE m would As you type a list of predicted words will esses ova E pU p o eE appear directly above the On Screen Keyboard 2 If you would like to use the predi
123. the terminals may damage the battery or the object causing the short circuiting Important Use only Samsung approved batteries and recharge your battery only with Samsung approved chargers which are specifically designed for your phone WARNING Use of a non Samsung approved battery or charger may present a risk of fire explosion leakage or other hazard Samsung s warranty does not cover damage to the phone caused by nonSamsung approved batteries and or chargers Do not use incompatible cell phone batteries and chargers Some websites and second hand dealers not associated with rep utable manufacturers and carriers might be selling incompatible or even counterfeit batteries and chargers Consumers should purchase manufacturer or carrier recommended products and accessories If unsure about whether a replace ment battery or charger is compatible contact the manufacturer of the battery or charger e Misuse or use of incompatible phones batteries and charging devices could result in damage to the equipment and a possible risk of fire explosion or leakage leading to serious injuries damages to your phone or other serious hazard de aD uc 19 Y o Siem Bum ige aD EE 123 Health amp Safety a D ie ct Ear Qo N Q D rc lt Samsung Mobile Products and Recycling Samsung cares for the environment and encourages its customers to recycle Samsung mobile devices and genuine Samsung accessories
124. the top of the screen after listening to their voice message Checking Voicemail by Calling Your Voicemail Inbox requires wireless data connectivity in order to download your latest voice messages If for some reason you do not have access to wireless data you can always call the voice message system to manage your voicemail through a traditional voice prompt While viewing your Voicemail Inbox TAP the Menu Button f 1 and then Call Voicemail Follow the voicemail prompts and use the on screen keypad to manage your voice messages TAP the End Call Button at any time to disconnect from the voicemail system NOTE Calling to check your Voicemail messages uses your talk time minutes z Q me ua c5 a PU g SR T z ce C sa a 68 Placing and Receiving Calls People Tab The People Tab was designed to give you easy access to the contacts that are the most important to you Creating a list of Je ta your favorite contacts will make dialing friends or family quick ps and convenient Once you ve added your first People contacts you will be able to quickly call them just by tapping their name in the People Tab Much like an address book you will also be able to save other contact details like their email and mailing address D E UO on gt aD Q 5 oO TO 19 on i Q Es a 69 Placing and Receiving Calls Creating a People Contact 1 While on the People Tab TAP the
125. this agreement lasts Your rights to refuse or cancel this agreement Our friendly 30 day return policy Our rights to limit or end service or this agreement Limitations of liability and privacy How to handle disputes if they arise including arbitration 2 Your Monthly Rate Plan The monthly rate plan you select is part of this agreement To the extent any condition in your plan expressly conflicts with this agreement the condition in your plan will apply 3 Your Rights To Refuse Or Cancel This Agreement After you ve had an opportunity to review this agreement it will begin when you do any of the following to indicate your acceptance e Activate your service e Give us a written or electronic signature indicating your acceptance e Tell us electronically that you accept If you do not wish to accept this agreement do not do any of the above actions 150 Customer Agreement 3 1 30 Day Return Policy If for any reason within 30 days from date of purchase you are not completely satisfied with your device we will refund the activation fee the first month s service charge and the cost ofthe device plus applicable taxes if you e Have used less than 30 minutes of talk time and e Return the device in like new condition as determined by GreatCall in the original box with all components and materials The shipping charges are non refundable and you will be charged a 10 restocking fee If you have used more than 30 minutes of talk ti
126. u to quickly listen to and manage your voice messages directly from the touch screen To access your Voicemail Inbox TAP the Voicemail Button J next to Phone EX from the Home Tab Before your Touch3 can receive a voicemail message you need to record a personal greeting Once you have set up your voicemail all unanswered calls to your phone are automatically transferred to your voicemail even if your phone is in use or turned off 62 Placing and Receiving Calls Setting up your Personalized Voicemail Greeting Your personalized greeting will be heard by anyone who reaches your voicemail when you miss their call If you do not record a personalized greeting a standard pre recorded message will be played To record a personalized greeting 1 At the Voicemail Inbox screen TAP the Menu Button f 1 at the bottom of your Touch3 phone 2 TAP Personalized Greeting 3 TAP the Record Button Bl to begin recording your personalized greeting Speak clearly into the Microphone located at the bottom of the Touch3 4 TAP the Stop Button to stop recording your personalized greeting TAP the Play Button H to review your recording 6 TAP the green Save button if you are satisfied with your greeting or the red Discard button if you would like to try again 7 TAP Return to Voicemail at the bottom of the screen to go back to your Voicemail Inbox U1 Qr UO on Z D 5 aB cx TO o on
127. ugh cancellations are effective immediately we don t bill for partial months therefore you ll be charged for the entire month 4 Charges And Fees There is a fee associated with beginning your service and there may be a fee associated with reactivating your service Usage charges vary depending on where when and how you call including toll free and Operator assisted calls Additional features and services such as Operator assistance may have extra charges 4 1 Roaming And Long Distance Charges There are no long distance or roaming charges for any calls made within the domestic U S There may be additional charges for international calls and texts 4 2 International Rates When calling from the domestic U S to other countries or when calling from outside of the domestic U S additional international calling rates will apply 4 3 Taxes Fees And Assessments We are required by law to charge you certain taxes surcharges and assessments that will be included on your bill You are responsible for paying all taxes surcharges and assessments associated with your GreatCall products and services These may change from time to time and we may not be able to give you advance notice about how these changes may affect you Except as prohibited by law we may also at our discretion require you to pay regulatory and administrative fees to recover our costs of complying with regulatory mandates and Universal Service fees or similarly imposed charges An
128. umbers You may be able to transfer or port your phone number from us to another carrier or service provider We cannot guarantee that this transfer will be successful If you request that another service provider transfer or port your phone number we will treat this request in the same manner as a request to cancel your GreatCall service When the transfer is complete you will be responsible for all the terms of cancellation described in Section 3 of this agreement We may not be able to provide you with some services such as 9 1 1 location services while we implement the transfer 8 Availability Of Service Wireless phones use radio transmissions to access service Therefore we can t provide service when your wireless phone is out of range of our provider s transmission site or if sufficient network capacity is not available You may not receive service in certain places particularly in remote areas with no service at all Weather topography buildings your wireless phone and other conditions that are outside of our control may also cause dropped calls or other problems with your service 9 Suspending Service If Your Phone Is Lost Or Stolen Please notify us immediately if someone steals your phone or you lose it We ll be happy to provide a courtesy suspension of service for 30 days or until you choose to replace or recover your phone whichever comes first if you haven t received a courtesy of this kind 154 Customer Agreemen
129. y customer who is eligible for an exemption from any tax or fee must provide us with a verifiable valid and properly executed tax exempt certificate Any tax exemption applies only after the date we receive the certificate from you and have verified your eligibility for the exemption 152 Customer Agreement 4 4 How We Calculate Your Bill Your bill is our notice to you of your fees charges and other important information It reflects the fees and charges in effect for your service plan at the time they are incurred We charge for usage after calls are made or received and charge access and other fees in advance The length of a call will be rounded up to the next full minute Charges start when you re connected to an outgoing or incoming call and end after you hang up your phone the other party on your call hangs up or the call ends through disconnection We only bill for calls that connect including calls answered by machines Standard usage charges apply to toll free calls There may be additional usage charges for credit card or third party Operator assisted calls which may be required in certain areas You will incur usage charges at a minimum rate of 0 35 per minute if you exceed your service plan minutes Billing for usage and related charges may sometimes be delayed Delayed usage charges may be applied in the month they appear on your bill against minutes included in your service plan for that month rather than against the included minutes f

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