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Grandstream Networks HT386 User's Manual

1. Grandstream Networks Inc HT 386 User Manual Page 12 of 34 Firmware 1 0 3 64 Last Updated 2 2007 Gaten Innesa NOTE Enable Call Feature must be set to Yes in web configuration page Caller A can place a call on hold and wait for one of three situations 1 A quick confirmation tone similar to call waiting tone followed by a dial tone This indicates the transfer is successful transferee has received a 200 OK from transfer target At this point Caller A can either hang up or make another call 2 A quick busy tone followed by a restored call on supported platforms only This means the transferee has received a 4xx response for the INVITE and we will try to recover the call The busy tone is just to indicate to the transferor that the transfer has failed 3 Continuous busy tone The phone has timed out Note continuous busy tone does not indicate the transfer has been successful nor does it indicate the transfer has failed It often means there was a failure to receive second NOTIFY check firmware for most recent release Attended Transfer Assume that Caller A and B are in conversation Caller A wants to Attend Transfer B to C 1 Caller A presses FLASH on the analog phone for dial tone 2 Caller A then dials Caller C s number followed by or wait for 4 seconds 3 If Caller C answers the call Caller A and Caller C are in conversation Then A can hang up to complete transfer 4 If Caller C does not
2. cccccccecseeseeeseeceeeeeeeseeeeaeeeeeees TABLE 8 HT 386 BASIC SETTINGS PAGE DEFINITIONS cccccecseeceeeseeseeeeeeeseeeeueeeeeees TABLE 9 HT 386 ADVANCED SETTINGS PAGE DEFINITIONS c ccccceceeeeeeeseeseueeeeesnees TABLE 10 HT 386 FXS PORT1 FXS PORT2 SETTINGS PAGES DEFINITIONS TABLE 11 HT 386 CALL PROGRESS TONES SETTINGS PAGE DEFINITIONS 0 00808 TABLE OF GUI INTERFACES HT 386 USER MANUAL http www grandstream com GUI GUI HT386 rar SCREENSHOT OF CONFIGURATION LOGIN PAGE STATUS CONFIGURATION PAGE DEFINITIONS SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE SCREENSHOT OF DVANCED SETTINGS CONFIGURATION PAGE SCREENSHOT OF FXS1 ACCOUNT CONFIGURATION SCREENSHOT OF FXS2 ACCOUNT CONFIGURATION SCREENSHOT OF CALL PROGRESS TONES CONFIGURATION PAGE SCREENSHOT OF SAVED CONFIGURATION CHANGES SCREENSHOT OF REBOOT PAGE eae ee Se Grandstream Networks Inc HT 386 User Manual Firmware 1 0 3 64 Gaten Innes Page 3 of 34 Last Updated 2 2007 Gaten Innesa WELCOME Grandstream HandyTone Analog Telephone Adapters IAD series offers a comprehensive line of affordable VoIP access devices based on Grandstream s innovative technology platform The HandyTone series offers the entry level IP Telephony user superb audio quality rich functionalities interoperability with the leading 3 party VoIP providers and compatibility with most service providers The HandyTone series is ultra compact works wi
3. Static IP Mode configure the IP address information using menus 02 to 05 If using Dynamic IP Mode all IP address information comes from the DHCP server automatically after reboot The current WAN IP address is announced If using Static IP Mode enter 12 digit new IP address Same as menu 02 Same as menu 02 Same as menu 02 Press 9 to move to the next selection in the list e PCMU PCMA e G 723 e G 729 e G 726 e iLBC Press 9 to toggle between enable disable Announces current Firmware Server IP address Enter 12 digit new IP address Announces current Config Server Path IP address Enter 12 digit new IP address Upgrade protocol for firmware and configuration update Press 9 to toggle between TFTP HTTP Firmware version information Firmware upgrade mode Press 9 to toggle among the following three options always check check when pre suffix changes never upgrade HT 386 User Manual Page 10 of 34 Firmware 1 0 3 64 Last Updated 2 2007 47 99 NOTE Gaten Innesa Direct IP Calling Enter a 12 digit IP address to make a direct IP call after dial tone See Make a Direct IP Call RESET Press 9 to reboot the device or Enter encoded MAC address to restore factory default setting See Restoring Factory Settings Invalid Entry Automatically returns to main menu Once the button is pressed you will hear the voice prompt main
4. ndstrearn Innovative IP Voice amp Video Grandstream Networks HI 386 Dual FXS Port Analog Telephone Adaptor NC HT 386 User Manual www grandstream com Firmware Version 1 0 3 64 support qrandstream com TABLE OF CONTENTS HT 386 USER MANUAL LEE DE EE Safety COMMON ANC CS ET taecaunedeena ENNE ET EE EEE EE EE EN EE ENE NSTALLA HON vadvneccnsisieinsadaasecsanicsansbanead eaa an aini ET Ne Connecting Your ATA uvenner koks Five easy steps to install the HT 386 rrrrnnnnrrvvnrnnrrvrnrnnnrrrnrnnerrennnnnrrennnnn PRODUCT OVERVIEW sssini aaa KOV 0 US EEE p E ESE E OE ER Hardware SPECT ION wwnsiswincohieecwsmvavisnamirdeeimrensh n rE Enia niarainn Eiers BASIO OPERATIONS ee Get Familiar with Voice Prompt rrrannnnrnnnnvvrnnrrrnnnnnnnnrrrerennrrnnnnnsnnnsnennnnnnn Make Phone Calls EEE EEE ENE Calling Phone or Extension Numbers rrrrrnnvvvnnnnrrnnnnnnerrrrerrnnrrnnnnnnerrsren De P Er EH UVA se EE GATEN Ao 1100 EEE FOTN Pass MO nepalske nsganenLgu snaue FP LAE EE een ee eee ee ee eee eee CONFIGURATION GUIDE isis cance eeaecieee tere eE i Configuring HT 386 through Voice Prompt csceeeseeceeeeeeesseeeeesseeeeeees DPI acca tcircst ace sat see she acaseee resets sae aeeee A PU AR ceil Wao a a Adaro SS an Ae reer Firmware Server IP ACCTreSs ccccccccccccscsssseeeeeeeeeeeseeaussseeeeeeeeeeeseeaneaeaes Configuration Server IP Address cccccceeeceeesseeseee
5. answer the call Caller A can press flash to resume call with Caller B NOTE When Attended Transfer fails and A hangs up the HT 502 will ring back user A to remind A that B is still on the call A can pick up the phone to resume conversation with B 3 WAY CONFERENCING Star Code Style 3 way Conference Assuming that call party A and B are in conversation A wants to bring C in a conference 1 A presses FLASH on the analog phone or Hook Flash for old model phones to get a dial tone 2 Adials 23 then C s number then or wait for 4 seconds 3 If C answers the call then A press flash to bring B C in the conference 4 If C does not answer the call A can press flash back to talk to B Bellcore Style 3 way Conference Bellcore style 3 way conference is also supported To do this user needs to enable Use Bell style 3 way Conference in FXS1 or FXS2 web configuration Assuming that call party A and B are in conversation A wants to bring C in a conference 1 A presses FLASH on the analog phone or Hook Flash for old model phones to get a dial tone 2 Adials C s number then or wait for 4 seconds 3 If C answers the call then A press flash to bring B C in the conference 4 If C does not answer the call A can press flash back to talk to B Grandstream Networks Inc HT 386 User Manual Page 13 of 34 Firmware 1 0 3 64 Last Updated 2 2007 Gaten Innes PSTN PASS THROUGH H
6. be configured in either IP address format or FQDN To configure the TFTP server via the Web configuration interface follow these five steps 1 Open your browser to input the IP address of the HT 386 2 Enter the admin password to enter the configuration screen 3 Enter the TFTP server address or URL in the Firmware Server Path field near the bottom of the configuration screen 4 Once the Firmware Server Path is set update the change by clicking the Update button 5 Reboot or power cycle the unit If the configured updating server is found and a new code image is available the HT 386 will retrieve the new image files by downloading them into the HT 502 s SRAM During this stage the HT 386 s LED will blink until the checking downloading process is completed Upon verification of checksum the new code image will be saved into the Flash If TFTP fails for any reason e g TF TP server is not responding there are no code image files available for upgrade or checksum test fails etc the HI 386 will stop the TFTP process and simply boot using the existing code image in the flash A firmware upgrade may take as long as 20 minutes over the Internet or 20 seconds if performed on a LAN Grandstream recommends conducting firmware upgrades in a controlled LAN environment if possible No LOCAL TFTP SERVER For users who do not have a local TFTP server Grandstream provides a NAT friendly TFTP server on the public Interne
7. menu If the button is pressed again while it is already in the voice prompt menu it jumps to Direct IP Call option and a dial tone is prompted gt shifts down to the next menu option returns to the main menu 9 functions as the ENTER key in many cases to confirm an option All entered digit sequences have known lengths 2 digits for menu option and 12 digits for IP address For IP address add 0 before the digits if the digits are less than 3 like 192 168 0 26 should be key in like 192168000026 no dot needed while input Once all of the digits are collected the input will be processed Key entry can not be deleted but the phone may prompt error once it is detected MAKE PHONE CALLS CALLING PHONE OR EXTENSION NUMBERS There are currently two methods to make an extension number call a Dial the numbers directly and wait for 4 default seconds b Dial the numbers directly and press assuming that use as dial key is selected in web configuration Examples To dial another extension on the same proxy such as 1008 simply pick up the attached phone dial 1008 and then press the or wait for 4 seconds To dial a PSTN number such as 6266667890 you might need to enter in some prefix number followed by the phone number Please check with your VoIP service provider to get the information If you phone is assigned with a PSTN like number such as 6265556789 most likely you just follow the rule to dial 16
8. 0 010 followed by the key if it is configured as a send key or wait for more than 5 seconds 2 Ifthe target IP address port is 192 168 1 20 5062 then the dialing convention would be Voice Prompt with option 47 then 192168001020 45062 followed by the key if it is configured as a send key or wait for 4 seconds NOTE e When completing a direct IP call the Use Random Port should set to NO e You can NOT make direct IP calls between FXS1 to FXS2 since they are using same IP CALL HOLD Place a call on hold by pressing the flash button on the analog phone if the phone has that button Press the flash button again to release the previously held Caller and resume conversation If no flash button is available use hook flash toggle on off hook quickly You may drop a call using hook flash CALL WAITING Call waiting tone 3 short beeps indicates an incoming call if the call waiting feature is enabled Toggle between incoming call and current call by pressing the flash button First call is placed on hold Press the flash button to toggle between two active calls CALL TRANSFER Assume that call Caller A and B are in conversation A wants to Blind Transfer B to C 1 Caller A presses FLASH on the analog phone to hear the dial tone 2 Caller A dials 87 then dials caller C s number and then or wait for 4 seconds 3 Caller A will hear the confirm tone Then A can hang up
9. 266667890 as if you were calling from a regular analog phone of North America then followed by pressing or wait for 4 seconds Grandstream Networks Inc HT 386 User Manual Page 11 of 34 Firmware 1 0 3 64 Last Updated 2 2007 Gaten Innesa DIRECT IP CALLS Direct IP calling allows two parties that is a HT with an analog phone and another VolP Device to talk to each other in an ad hoc fashion without a SIP proxy This kind of VoIP calls can be made between two parties if e Both the HT 386 and other VoIP Device i e another HT ATA or Budgetone SIP phone or other VoIP unit have public IP addresses or e Both the HI 386 and other VoIP Device are on the same LAN using private IP addresses or e Both the HT 386 and other VoIP Device can be connected through a router using public or private IP addresses with necessary port forwarding or DMZ To make a direct IP call first pick up the analog phone or turn on the speakerphone on the analog phone then access the voice menu prompt by dial or press the button on the HT 286 and dials 47 to access the direct IP call menu User will hear a voice prompt Direct IP Calling and a dial tone Enter a 12 digit target IP address to make a call Destination ports can be specified by using 4 encoding for followed by the port number Examples 1 Ifthe target IP address is 192 168 0 10 the dialing convention is Voice Prompt with option 47 then 192 168 00
10. 386 User Manual Page 31 of 34 Firmware 1 0 3 64 Last Updated 2 2007 Gaten Innesa FQDN Fully Qualified Domain Name A FQDN consists of a host and domain name including top level domain For example www grandstream com is a fully qualified domain name www is the host Grandstream is the second level domain and and com is the top level domain FXS Foreign eXchange Office An FXS device can be an analog phone answering machine fax or anything that handles a call from the telephone company like AT amp T They should also operate the same way when connected to an FXS interface e An FXS interface will accept calls from FXS or PSTN interfaces All countries and regions have their own standards e FXS is complimentary to FXS and the PSTN FXS Foreign eXchange Station An FXS device has hardware to generate the ring signal to the FXS extension usually an analog phone e An FXS device will allow any FXS device to operate as if it were connected to the phone company This makes your PBX the POTS PSTN for the phone e The FXS Interface connects to FXS devices by an FXS interface of course DHCP The Dynamic Host Configuration Protocol DHCP is an Internet protocol for automating the configuration of computers that use TCP IP DHCP can be used to automatically assign IP addresses to deliver TCP IP stack configuration parameters such as the subnet mask and default router and to provide other configuration information such as the addresses f
11. APSLITE configuration tool is free with purchases over 512 units Less than 512 units the license fee is 999 95 The tool and configuration templates is available on http Awww grandstream com y configurationtool htm Please refer to GAPSLITE product documentation or contact Grandstream Sales Department for more information on using our central configuration server Grandstream Networks Inc HT 386 User Manual Page 27 of 34 Firmware 1 0 3 64 Last Updated 2 2007 Gaten Innes SOFTWARE UPGRADE Software upgrades are performed via TFTP or HTTP The corresponding configuration settings are in the ADVANCED SETTINGS configuration page FIRMWARE UPGRADE THROUGH TFTP HTTP Our latest official release can be downloaded from http www grandstream com y firmware htm To upgrade your unit firmware follow these steps 1 Under Advanced Settings webpage enter your TFTP or HTTP Server IP address or FQDN next to the Firmware Upgrade Upgrade Server field Select via TFTP or HTTP accordingly If you plan to use Automatic Upgrade set it to Yes otherwise No this will make it check for upgrade every time you reboot IVR METHOD Firmware server in IP address format can be configured via IVR If firmware server is in FQDN format it must be set via web configuration interface UPGRADE THROUGH TFTP To upgrade firmware via TFTP set the field Firmware Upgrade and Provisioning Upgrade Via to TFTP The TFTP server can
12. Page 26 of 34 Firmware 1 0 3 64 Last Updated 2 2007 An Innorat IP Voice Video FIGURE 5 SCREENSHOT OF REBOOTING SCREEN The device is rebooting now You may relogin by clicking on the link below in 30 seconds Click to relogin CONFIGURATION THROUGH A CENTRAL SERVER User can automatically configure the HT 386 from a central provisioning system Download the configuration files via TFTP or HTTP from the central server A service provider or an enterprise with a large deployment of HT 386 can easily manage the configuration and service provisioning of individual devices remotely from a central server The format of the configuration file is as follows cfg9000b82xxxxxx where OOOb82xxxxxx is the MAC address of the HT 386 GAPSLITE Grandstream Automated Provisioning System GAPS supports the automated configuration of the HT 386 It is licensed based software GAPSLITE uses enhanced NAT friendly TFTP or HTTP and other communication protocols to communicate with each individual HT 496 for firmware upgrade remote reboot etc The GAPSLITE software package also has a configuration tool to generate device configuration files GAPSLITE is the default for all Grandstream devices Based on the unique MAC address GAPSLITE provisions the devices with re direction settings to point to a customer s TFTP or HTTP server for further provisioning This could be simple re direction or with special provisioning settings The G
13. RFC2833 or via SIP HT 386 User Manual Page 23 of 34 Firmware 1 0 3 64 Last Updated 2 2007 Send Flash Event Enable Call Features Use Bell style 3 way Conference Offhook Auto Dial Proxy Require Disable Call Waiting NAT Traversal Preferred Vocoder Voice Frames per TX G723 Rate iLBC frame size ILBC payload type Grandstream Networks Inc G ostream Innovatie IP INFO Default is NO If set to yes flash will be sent as DTMF event Default is Yes Advance call features and feature codes functions are supported locally If this parameter is set to Yes user will be able to make Bellcore style 3 way conference 23 will be disabled This parameter allows a user to configure a User ID or extension number to be automatically dialed upon offhook Please note that only the user part of a SIP address needs to be entered here The HT 386 will automatically append the and the host portion of the corresponding SIP address NOTE Please write down the IP address of the ATA if you use this feature as it will disable the IVR and the only way to access the HT 386 is via web configuration page SIP Extension to notify SIP server that the unit is behind the NAT Firewall Default is No User can use code to use this feature per call basis This parameter defines whether the HT 386 NAT traversal mechanism will be activated or not If activated by choosing Yes and a STUN server is also specifie
14. Static IP mode are not used even though they are still saved in the Flash memory The HT 386 will acquire its IP address from DHCP in the network PPPoE settings is usually for DSL ADSL modem users The HT will attempt to establish a PPPoE session if PPPoE account is set If Static IP mode is selected the IP address Subnet Mask Default Router IP address DNS Server 1 mandatory DNS Server 2 optional fields need to be configured This option specifies the name of the client This field is optional but may be required by some Internet Service Providers Default is blank This option specifies the domain name that client should use when resolving hostnames via the Domain Name System Default is blank This option is used by clients and servers to exchange vendor specific information Default is blank This parameter controls how the displayed date time will be adjusted according to the specified time zone This parameter controls whether the displayed time will be daylight savings time or not If set to Yes and the Optional Rule is empty then the displayed time will be 1 hour ahead of normal time The Automatic Daylight Saving Time Rule shall have the following syntax start time end time saving Both start time and end time have the same syntax month day weekday hour minute month 1 2 3 12 for Jan Feb Dec day 1 2 3 31 weekday 1 2 3 7 for Mon Tue Sun or 0 which means the
15. T 386 supports PSTN pass through on FXS port 1 User can make and receive PSTN calls with attached analog phone in Phone 1 port Phone 2 port or FXS port 2 does NOT have this feature e To receive PSTN calls simply make phone off hook when the analog phone rings e To make a PSTN call simply press the PSTN access code 00 is default or any number configured in web configuration page to switch to the PSTN line and get dial tone then dial the number FAX SUPPORT HT 386 supports FAX in two modes 1 38 Fax over IP and fax pass through 1 38 is the preferred method because it is more reliable and works well in most network conditions If the service provider supports 1 38 please use this method by selecting Fax mode to be T 38 default If the service provider does not support 1 38 pass through mode may be used To send or receive faxes in fax pass through mode users must select all the Preferred Codecs to be PCMU PCMA G 711 u a Grandstream Networks Inc HT 386 User Manual Page 14 of 34 Firmware 1 0 3 64 Last Updated 2 2007 G ostream Innasaktre IP CALL FEATURES Following table shows the call features code of HT 386 TABLE 5 HT 386 CALL FEATURE DEFINITIONS Key Call Features 23 3 way Conferencing Refer section above above for procedure to perform 3 way Calling 30 Block Caller ID for all subsequent calls 31 Send Caller ID for all subsequent calls 67 Block Caller ID per call Dial 67 numb
16. address of the device It is a 12 digits HEX number located on the bottom of the unit Encode the MAC address Please use the following mapping 0 9 0 9 A 22 B 222 C 2222 D 33 E 333 F 3333 For example if the MAC address is 000b8200e395 it should be encoded as 0002228200333395 To perform factory reset Pick up the headset and dial for voice prompt Enter 99 and get the voice prompt Reset Enter the encoded MAC address of the device Wait for 15 seconds The device will reboot automatically and restore to factory default setting 1 Factory Reset will be disabled if the Lock keypad update is set to Yes 2 Please be aware by default the HT 502 WAN side HTTP access is disabled 3 After a factory reset the device s web configuration page can be accessed only from its LAN port Grandstream Networks Inc HT 386 User Manual Page 30 of 34 Firmware 1 0 3 64 Last Updated 2 2007 Gaten Innesa GLOSSARY OF TERMS ADSL Asymmetric Digital Subscriber Line Modems attached to twisted pair copper wiring that transmit from 1 5 Mbps to 9 Mbps downstream to the subscriber and from 16 kbps to 800 kbps upstream depending on line distance AGC Automatic Gain Control is an electronic system found in many types of devices Its purpose is to control the gain of a system in order to maintain some measure of performance over a changing range of real world conditions ARP Address Resol
17. al Design Grandstream Networks Inc _RJ 45 10 Mbps Web interface or via secure AES encrypted central configuration file for mass deployment Support device configuration via built in IVR Web browser or central configuration file through TFTP or HTTP Support Layer 2 802 1Q VLAN 802 1p and Layer 3 QoS ToS DiffServ MPLS Auto manual provisioning system NAT friendly remote software upgrade via TFTP HTTP for deployed devices including behind firewall NAT Syslog support Yes Client Advanced Digital Signal Processing DSP Dynamic negotiation of codec and voice payload length Support for G 723 1 5 3K 6 3K G 729A G 711 u A G 726 and iLBC codecs In band and out of band DTMF in audio RFC2833 SIP INFO Silence Suppression VAD voice activity detection CNG comfort noise generation ANG automatic gain control Adaptive jitter buffer control Packet delay amp loss concealment Support volume amplification T 38 compliant Group 3 Fax Relay up to 14 4kpbs and auto switch to G 711 for Fax Pass through pending Fax Datapump V 17 V 19 V 27ter V 29 for 1 38 fax relay Stylish and compact design small universal power supply ideal for travel HT 386 User Manual Page 8 of 34 Firmware 1 0 3 64 Last Updated 2 2007 HARDWARE SPECIFICATION TABLE 3 HT 386 HARDWARE SPECIFICATION LAN interface FXS telephone port PSTN Port Button LED Universal Switching Power Adaptor Dimension Weigh
18. being provided by RTP RTP Real time Transport Protocol defines a standardized packet format for delivering audio and video over the Internet It was developed by the Audio Video Transport Working Group of the IETF and first published in 1996 as RFC 1889 SDP Session Description Protocol is a format for describing streaming media initialization parameters It has been published by the IETF as RFC 2327 SIP Session Initiation Protocol An IP telephony signaling protocol developed by the IETF RFC3261 SIP is a text based protocol suitable for integrated voice data applications SIP is designed for voice transmission and uses fewer resources and is considerably less complex than H 323 All Grandstream products are SIP based STUN Simple Traversal of UDP over NATs is a network protocol allowing clients behind NAT or multiple NATs to find out its public address the type of NAT it is behind and the internet side port associated by the NAT with a particular local port This information is used to set up UDP communication between two hosts that are both behind NAT routers The protocol is defined in RFC 3489 STUN will usually work well with non symmetric NAT routers Grandstream Networks Inc HT 386 User Manual Page 33 of 34 Firmware 1 0 3 64 Last Updated 2 2007 Gaten Innesa TCP Transmission Control Protocol is one of the core protocols of the Internet protocol suite Using TCP applications on networked hosts can create connections to one an
19. can be same or different from the Firmware Server Path A configuration parameter is associated with each particular field in the web configuration page A parameter consists of a Capital letter P and 2 to 3 Could be extended to 4 in the future digit numeric numbers i e P2 is associated with Admin Password in the ADVANCED SETTINGS page Fora detailed parameter list please refer to the corresponding firmware release configuration template When Grandstream Device boots up or reboots it will issue request for configuration file named CIOXXXXXXXXXXXX Where XXXXXXXXXXXx is the MAG address of the device i e cf9000b820102ab The configuration file name should be in lower cases FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX Firmware Prefix and Postfix allows device to download the firmware name with the matching Prefix and Postfix This makes it the possible to store ALL of the firmware with different version in one single directory Similarly Config File Prefix and Postfix allows device to download the configuration file with the matching Prefix and Postfix Thus multiple configuration files for the same device can be stored in one directory In addition when the field Check New Firmware only when F W pre suffix changes is set to Yes the device will only issue firmware upgrade request if there are changes in the firmware Prefix or Postfix MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD When A
20. ct to the internal LAN network or router PHONE1 RJ 11 FXS port to be connected to analog phones fax machines PHONE2 RJ 11 FXS port to be connected to analog phones fax machines LINE RJ 11 FXO port should be connected to the PSTN line BUTTON Button and two colors led indicator Grandstream Networks Inc HT 386 User Manual Page 5 of 34 Firmware 1 0 3 64 Last Updated 2 2007 Gen Innorat IP Voice Video FIVE EASY STEPS TO INSTALL THE HT 386 Following are the steps to install a HT 386 1 Connect a standard touch tone analog telephone or fax machine to FXS port 1 2 Connect another standard touch tone analog telephone or fax machine to FXS port 2 3 Insert a standard telephone cable into the LINE port of HT 386 and connect the other end of the telephone cable to a wall jack 4 Insert the Ethernet cable into the LAN port of HT 386 and connect the other end of the Ethernet cable to an uplink port a router or a modem etc 5 Insert the power adapter into the HT 386 and connect it to a wall outlet For more information see Configuring the HT 386 The HT 386 is easy to configure and easy to interconnect with your existing communication devices H 386 has two FXS ports and one Ru 11 jack on the side that is a LINE port used as a PSTN pass through port Each FXS port has a separate SIP account which allows both ports to make calls concurrently FIGURE 2 INTERCONNECTION DIAGRAM OF THE HT 386 Interne
21. d T 38 Auto Detect FolP by default or Pass Through must use codec PCMU PCMA Default is No Use only if proxy supports 484 response Sets the prefix added to each dialed number This parameter allows the user to configure the key to be used as the Send or Dial key Once set to Yes pressing this key will immediately trigger the sending of dialed string collected so far In this case this key is essentially equivalent to the Re Dial key If set to No this key will then be included as part of the dial string to be sent out Default is NO When set to Yes a SUBSCRIBE for Message Waiting Indication will be sent periodically If this parameter is set to Yes user ID will be sent as anonymous essentially block the Caller ID from displaying If set to Yes the configuration update via keypad is disabled NOTE Since only FXS1 has LED for indication and IVR for keypad access this field is not applied to FXS2 Used for Attended transfer Feature The Refer To header uses the transferred target s Contact header information Default is Standard Choose the selection to meet some special requirements from Soft Switch vendors like Lucent Nortel BroadSoft etc Handset volume adjustment RX is for receiving volume TX is for transmission volume Default values are OdB for both parameters 6dB generates the highest volume and 6dB generates the lowest volume Note The explanati
22. d then the HT 386 will behave according to the STUN client specification Under this mode the embedded STUN client inside the HT 386 will attempt to detect if and what type of firewall NAT it is sitting behind through communication with the specified STUN server If the detected NAT is a Full Cone Restricted Cone or a Port Restricted Cone the HT 386 will attempt to use its mapped public IP address and port in all of its SIP and SDP messages If the NAT Traversal field is set to Yes with no specified STUN server the HT 386 will periodically every 20 seconds or so send a blank UDP packet with no payload data to the SIP server to keep the hole on the NAT open The HT 386 supports 6 different codec types including G 711 A Ulaw G 723 1 G 726 G 729A B iLBC A user can configure codecs in a preference list that will be included with the same preference order in SDP message This field contains the number of voice frames to be transmitted in a single packet When setting this value the user should be aware of the requested packet time used in SDP message as a result of configuring this parameter This parameter is associated with the first codec in the above codec Preference List or the actual used payload type negotiated between the 2 conversation parties at run time e g if the first codec is configured as G723 and the Voice Frames per TX is set to be 2 then the ptime value in the SDP message of an INVITE reques
23. daylight saving rule is not based on week days but based on the day of the month hour hour 0 23 minute minute 0 59 If weekday is 0 it means the date to start or end daylight saving is at exactly the given date In that case the day value must not be negative If weekday is not zero and day is positive then the daylight saving starts on the first day th iteration of the weekday 1st Sunday 3rd Tuesday etc If weekday us not zero and day is negative then the daylight saving starts on the last day th iteration of the weekday last Sunday 3rd last Tuesday etc The saving is in the unit of minutes The saving time may also be preceded by a negative sign if subtraction is desired instead of addition The default value for Automatic Daylight Saving Time Rule shall be set to 04 01 7 02 00 10 1 7 02 00 60 which is the rule for US Examples HT 386 User Manual Page 20 of 34 Firmware 1 0 3 64 Last Updated 2 2007 PSTN Access Code G ostream Innovatie IP US Canada where daylight saving time is applicable 04 01 7 02 00 10 1 7 02 00 60 This means the daylight saving time starts from the first Sunday of April at 2AM and ends the last Sunday of October at 2AM The saving is 60 minutes 1hour Default is 00 user can change it By pressing the code user can switch the phone to PSTN line connected to the Line port of ATA and make PSTN outgoing calls This is ca
24. e time The IP address or URL of syslog server especially useful for ITSP Internet Telephone Service Provider Select the ATA to report the log level Default is NONE The level is either one of DEBUG INFO WARNING or ERROR Syslog messages are sent based on the following events e product model version on boot up INFO level e NAT related info INFO level e sent or received SIP message DEBUG level e SIP message summary INFO level e inbound and outbound calls INFO level e registration status change INFO level e negotiated codec INFO level e Ethernet link up INFO level e SLIC chip exception WARNING and ERROR levels e memory exception ERROR level The Syslog uses USER facility In addition to standard Syslog payload it contains the following components GS LOG device MAC addressj error code error message Here is an example May 19 02 40 38 192 168 1 14 GS_LOG 00 0b 82 00 a1 be 000 Ethernet link is up HT 386 User Manual Page 22 of 34 Firmware 1 0 3 64 Last Updated 2 2007 G ostream Innovatie IP TABLE 10 HT 386 FXS PORT1 FXS PORT2 SETTINGS PAGES DEFINITIONS SIP Server Outbound Proxy SIP User ID Authenticate ID Authentication Password Name Use DNS SRV User ID is Phone Number SIP Registration Unregister On Reboot Register Expiration Local SIP port Local RTP port Use Random Port DTMF Payload Type Send DTMF Grandstream Networks Inc This field contains
25. eeeeeeesessaaaaseeeeeeeeeees Upgrade FO DL Jenas Firmware Upgrade Mod vuasansmismnnveusndmsvsesmmmdddummndsadn Configuring HT 386 with Web Browser rrrrrrnnnnvvennrrnnnnnerrrrrernnnnrrnnnnnsnnnne Access the Web Configuration Menu rrrrrrvvrnnrrrnnnnnnrrrrvennnrnnnnnnnnnnnn End Yser COMMUNION wactruncctcstsasiettenciesntecetcraantaahsennaceiatcraeuomaccinaanauaets Advanced Configuration and FXS ports ParameterS cccccssssseeeeeeees Saving the Configuration CHANGES cccccccceeseesseeeseeeeeeeeeeeeseaesseeeeeees REBOOTING THE HT 386 FROM REMOTE rrrnnnrnnvnnrrnnnnnnnnnnnnnnnnenenrrrnnnnnneene Configuration through a Central Server rrrrnnnvrvvrrnnnnnnnrrrrerrvrrvrnnnnnnnnnnnn SOFTWARE UPGRADE Lim aa Firmware Upgrade through TFTP HTTP rrnnennnnnnnnnnnvnnnnnnnnnvrnvrnnnrernvnnnnnn PY FE OD ienee E e aE E E EE EERE UPGRADE THROUGH TIP TP wssasesisteneistiawsasacsesiteniaviauatibesa tiuuadiceubsvannwnseeeadantneses NO LOCAL TRIP SERVER EE Configuration File Download rrrnnnvnnnnnrrrnnnnnnnnnnnvvnnvrrnnnnnnnnnrrernnnnnnnnnnsnnnnne Firmware and Configuration File Prefix and Postfix rrrrrrrnnnnrnnnnrrrrvnnnnnn Managing Firmware and Configuration File Download rrrrrrnrvvvnnnnnnnnnn RESTORE FACTORY DEFAULT SETTING mnnnnnvvvvvnvennvnnnnnnvnnnnnnnnnnnnnnnnnnnnnnnn Reset Via the Reset Button rrurnnrurnrnrnvnvnenvnenenenenrnrnenenenenrnenenenenenennnennnee Reset Via IVR ra
26. er No dial tone will be played in the middle 82 Send Caller ID per call Dial 82 number No dial tone will be played in the middle 50 Disable Call Waiting for all config change 51 Enable Call Waiting for all config change 70 Disable Call Waiting Per Call 71 Enable Call Waiting Per Call 72 Unconditional Call Forward To use this feature dial 72 wait for the dial tone Then dial the forward number ended with wait for dial tone hang up 73 Cancel Unconditional Call Forward To cancel Unconditional Call Forward dial 73 and get the dial tone then hang up 87 Blind Transfer Refer to section above for procedure to perform Blind Transfer 90 Busy Call Forward To use this feature dial 90 wait for the dial tone Then dial the forward number ended with wait for dial tone hang up 91 Cancel Busy Call Forward To cancel Busy Call Forward dial 91 and get the dial tone then hang up 92 Delayed Call Forward To use this feature dial 92 wait for the dial tone Then dial the forward number ended with wait for dial tone hang up 93 Cancel Delayed Call Forward To cancel this Forward dial 93 and get the dial tone then hang up Flash Hook Toggles between active call and incoming call call waiting tone If not in conversation flash hook will switch to a new channel for a new call Grandstream Networks Inc HT 386 User Manual Page 15 of 34 Fi
27. est This parameter controls whether the HT 386 needs to send REGISTER messages to the proxy server The default setting is Yes Default is No If set to Yes the device will first send registration request to indicate SIP registra to remove previous bindings This parameter allows the user to specify the time frequency in minutes the HT 386 will refresh its registration with the specified registrar The default interval is 60 minutes or 1 hour The maximum interval is 65535 minutes about 45 days This parameter defines the local SIP port the HT 386 will listen and transmit The default value is for FXS1 is 5060 FXS2 is 5062 This parameter defines the local RTP RTCP port pair the HT 386 will listen and transmit It is the base RTP port for channel 0 When configured channel 0 will use this port value for RTP and the port_value 1 for its RTCP channel 1 will use port_value 2 for RTP and port_value s for its RTCP The default value for FXS1 is 5004 FXS2 is 5008 Default No If set to Yes the device will pick randomly generated SIP and RTP ports This is usually necessary when multiple SIP devices are behind the same NAT For Direct IP to IP call this should be set to No This parameter sets the payload type for DIMF using RFC2833 This parameter specifies the mechanism to transmit DTMF digit There are 3 modes supported in audio which means DTMF is combined in audio signal not very reliable with low bit rate codec via RTP
28. f sending dummy UDP packet to keep NAT pin hole open NAT IP address used in SIP SDP message Default is blank Default method is HTTP Firmware upgrade may take up to 10 minutes depending on network environment Do not interrupt the firmware upgrading process IP address or domain name of firmware server IP address or domain name of configuration server Default is blank If configured HT 386 will request the firmware file with the prefix This setting is useful for ITSPs End user should keep it blank Default is blank End user should keep it blank Default is blank End user should keep it blank Default is blank End user should keep it blank Default is Yes For firmware encryption It should be 32 digit in Hexadecimal Representation End user should keep it blank e Bellcore North America e CID Canada e DTMF Brazil e DTMF Sweden e DTMF Denmark HT 386 User Manual Page 21 of 34 Firmware 1 0 3 64 Last Updated 2 2007 Onhook Voltage Polarity Reversal NTP server Syslog Server Syslog Level Grandstream Networks Inc G ean Innovatie IP e ETSI DTMF Finland Sweden e ETSI FSK France Germany Norway Taiwan UK CCA Select the onhook voltage to suit different area or PBX Default is No If set to Yes polarity will be reversed upon call establishment and termination URI or IP address of the NTP Network Time Protocol server which the HT 386 will use to synchronize the dat
29. lease do not use a different power adaptor with the HT 386 as it may cause damage to the products and void the manufacturer warranty e This document is contains links to Grandstream GUI Interfaces Please download these examples http www grandstream com user manuals GUI GUI HT386 rar for your reference e This document is subject to change without notice The latest electronic version of this user manual is available for download http www grandstream com user manuals HT386 User Manual pdf Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of Grandstream Networks Inc IS not permitted Grandstream Networks Inc HT 386 User Manual Page 4 of 34 Firmware 1 0 3 64 Last Updated 2 2007 Gen Innawattee IP Voice Video INSTALLATION EQUIPMENT PACKAGING The HT 386 ATA package contains e One HT 386 Main Case e One Universal Power Adaptor e One Ethernet Cable CONNECTING YOUR ATA HT 386 Analog Telephone Adaptor is an all in one VoIP integrated device designed to be a total solution for networks providing VoIP services The HT 386 VoIP features are available using a regular analog telephone FIGURE 1 CONNECTING THE HT 386 LED green red RJ 11 RJ 11 RJ 45 PSTN Line FXS Port 10M Ethernet Phone LAN WAN TABLE 1 DEFINITIONS OF THE HT 386 CONNECTORS 5V 1 2A Power adapter connection LAN Port RJ 45 Conne
30. lled PSTN Pass Through ADVANCED CONFIGURATION AND FXS PORTS PARAMETERS To login to the Advanced Setting and FXS port configuration pages administrator password is required The default administrator password is admin User can change the administrator password here The password Is case sensitive and the maximum length is 25 characters TABLE 9 HT 386 ADVANCED SETTINGS PAGE DEFINITIONS Admin Password Home NPA Layer 3 QoS Layer 2 QoS No Key Entry timeout STUN Server Keep alive interval Use NAT IP Firmware Upgrade and Provisioning Firmware Server Path Config Server Path Firmware File Prefix Firmware File Postfix Config File Prefix Config File Postfix Automatic Upgrade Firmware Key Caller ID Scheme Grandstream Networks Inc Administrator password Only administrator can configure the Advanced Settings page Password field is purposely blanked for security reason after clicking update and saved The maximum password length is 25 characters Local area code for North American Dial Plan This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff Serv or MPLS Default value is 48 Layer 2 QoS settings Default setting is blank Other VLAN supported equipments required if configured these settings Default is 4 seconds User can short or extend that depends on digits dialed IP address or Domain name of the STUN server Default is 20 seconds The interval o
31. n 14 to configure the IP address of the configuration server UPGRADE PROTOCOL Select voice menu option 15 to choose firmware and configuration upgrade protocol User can choose between TFTP and HTTP FIRMWARE UPGRADE MODE select voice menu option 17 to choose firmware upgrade mode among the following three options 1 always check 2 check when pre suffix changes and 3 never upgrade Grandstream Networks Inc HT 386 User Manual Page 17 of 34 Firmware 1 0 3 64 Last Updated 2 2007 An Innorat IP Voice Video CONFIGURING HT 386 WITH WEB BROWSER The HT 386 has an embedded Web server that will respond to HTTP GET POST requests It also has embedded HTML pages that allow users to configure the HT 386 through a Web browser such as Microsoft s IE AOL s Netscape or Mozilla Firefox installed on Windows or Unix OS Macintosh OS does not included Access the Web Configuration Menu First get the IP address of the HT 386 through section Configuration with menu option 02 Then access the HT 386 s Web Configuration Menu using the following URLI http ATA IP Address where the ATA IP Address is the IP address of the HT 386 NOTE e To type IP address into browser to get the configuration page please strip out the announced leading O as the browser will parse in octet e g if the IP address reported 192 168 001 014 please type in 192 168 1 14 END USER CONFIGURATION Once the HTTP request is entered and sen
32. nd Proxy or another name Session Border Controller A device used in VoIP networks OBP SBCs are put into the signaling and media path between calling and called Caller The OBP SBC acts as if it was the called VoIP phone and places a second call to the called Caller The effect of this behavior is that not only the signaling traffic but also the media traffic voice video etc crosses the OBP SBC Without an OBP SBC the media traffic travels directly between the VoIP phones Private OBP SBCs are used along with firewalls to enable VoIP calls to and from a protected enterprise network Public VoIP service providers use OBP SBCs to allow the use of VoIP protocols from private networks with internet connections using NAT PPPoE Point to Point Protocol over Ethernet is a network protocol for encapsulating PPP frames in Ethernet frames It is used mainly with cable modem and DSL services PSTN Public Switched Telephone Network The phone service we use for every ordinary phone call or called POT Plain Old Telephone or circuit switched network RTCP Real time Transport Control Protocol defined in RFC 3550 a sister protocol of the Real time Transport Protocol RTP It partners RTP in the delivery and packaging of multimedia data but does not transport any data itself It is used periodically to transmit control packets to participants in a streaming multimedia session The primary function of RTCP is to provide feedback on the quality of service
33. nt ID for ISP troubleshooting IP Address This field shows IP address of the HT 386 Product Model This field contains the product model info such as HT 386 Software Version Program This is the main software release This number is always used for firmware upgrade Current release is 1 0 3 64 Bootloader current version is 1 1 0 1 HTML current version 1 0 3 64 VOC current version is 1 0 0 13 System Uptime This shows system up time since last reboot Registered Whether the unit is registered to service provider s server PPPoE Link Up This shows whether the PPPoE is up if connected to DSL modem NAT This shows what kind NAT the HT 386 is connected to It is based on STUN protocol If the detected NAT is symmetric NAT STUN will not work and Outbound Proxy needed to make HT 386 functioning correctly Grandstream Networks Inc HT 386 User Manual Page 19 of 34 Firmware 1 0 3 64 Last Updated 2 2007 G ostream Innasakthre IP TABLE 8 HT 386 BASIC SETTINGS PAGE DEFINITIONS End User Password Web Port IP Address DHCP hostname DHCP domain DHCP vendor class ID Time Zone Daylight Savings Time Grandstream Networks Inc This contains the password for end user to access the Web Configuration Menu User can put new password here This field is case sensitive with maximum of 25 characters This is the device s internal HTTP server port Default is 80 If DHCP mode is enabled then all the field values for the
34. ocol IP packets for transmission over the Internet or other packet switched networks the process is reversed at the receiving end The terms IP Telephony and Internet Telephony are often used to mean the same however they are not 100 per cent interchangeable since Internet is only a subcase of packet switched networks For users who have free or fixed price Internet access IP Telephony software essentially provides free telephone calls anywhere in the world However the challenge of IP Telephony is maintaining the quality of service expected by subscribers Session border controllers resolve this issue by providing quality assurance comparable to legacy telephone systems Grandstream Networks Inc HT 386 User Manual Page 32 of 34 Firmware 1 0 3 64 Last Updated 2 2007 Gaten Innesa IVR IVR is a software application that accepts a combination of voice telephone input and touch tone keypad selection and provides appropriate responses in the form of voice fax callback e mail and perhaps other media MTU A Maximum Transmission Unit MTU is the largest size packet or frame specified in octets eight bit bytes that can be sent in a packet or frame based network such as the Internet The maximum for Ethernet is 1500 byte NAT Network Address Translation NTP Network Time Protocol a protocol to exchange and synchronize time over networks The port used is UDP 123 Grandstream products using NTP to get time from Internet OBP SBC Outbou
35. one network Closed User Groups CUGs Local Area Networks and wireless local loop The DECT Common Interface radio standard is a multi carrier time division multiple access time division duplex MC TDMA TDD radio transmission technique using ten radio frequency channels from 1880 to 1930 MHz each divided into 24 time slots of 10ms and twelve full duplex accesses per carrier for a total of 120 possible combinations A DECT base station an RFP Radio Fixed Part can transmit all 12 possible accesses time slots simultaneously by using different frequencies or using only one frequency All signaling information is transmitted from the RFP within a multi frame 16 frames Voice signals are digitally encoded into a 32 Kbit s signal using Adaptive Differential Pulse Code Modulation DNS Short for Domain Name System or Service or Server an Internet service that translates domain names into IP addresses DID Direct Inward Dialing The ability for an outside caller to dial to a PBX extension without going through an attendant or auto attendant DSP Digital Signal Processor A specialized CPU used for digital signal processing Grandstream products all have DSP chips built inside DTMF Dual Tone Multi Frequency The standard tone pairs used on telephone terminals for dialing using in band signaling The standards define 16 tone pairs 0 9 and A F although most terminals support only 12 of them 0 9 and Grandstream Networks Inc HT
36. ons provided apply to both FXS port configuration parameters Grandstream Networks Inc HT 386 User Manual Firmware 1 0 3 64 Page 25 of 34 Last Updated 2 2007 An Innorat IP Voice Video TABLE 11 HT 386 CALL PROGRESS TONES SETTINGS PAGE DEFINITIONS Call Progress Tones Using these settings user can configure ring or tone frequencies according to their preference By default they are set to North American frequencies Frequencies should be configured with known values to avoid uncomfortable high pitch sounds ON is the period of ringing On time in ms while OFF is the period of silence In order to set a continuous ring OFF should be zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern SAVING THE CONFIGURATION CHANGES Click the Update button in the Configuration page to save the changes to the HI 502 configuration The following screen confirms that the changes are saved Reboot or power cycle the HT 502 to ensure all changes are made FIGURE 4 SCREENSHOT OF CONFIGURATION UPDATE MODE Grandstream Device Configuration Your configuration changes have been saved They will take effect on next reboot REBOOTING THE HT 386 FROM REMOTE The HT 386 can be remotely rebooted by clicking the Reboot button at the bottom of the configuration page When finished re login to the HT 386 after waiting for about 30 seconds Grandstream Networks Inc HT 386 User Manual
37. or printer time and news servers ECHO CANCELLATION Echo Cancellation is used in telephony to describe the process of removing echo from a voice communication in order to improve voice quality on a telephone call In addition to improving quality this process improves bandwidth savings achieved through silence suppression by preventing echo from traveling across a network There are two types of echo of relevance in telephony acoustic echo and hybrid echo Speech compression techniques and digital processing delay often contribute to echo generation in telephone networks H 323 A suite of standards for multimedia conferences on traditional packet switched networks HTTP Hyper Text Transfer Protocol the World Wide Web protocol that performs the request and retrieve functions of a server IP Internet Protocol A packet based protocol for delivering data across networks IP PBX IP based Private Branch Exchange IP Telephony Internet Protocol telephony also known as Voice over IP Telephony A general term for the technologies that use the Internet Protocol s packet switched connections to exchange voice fax and other forms of information that have traditionally been carried over the dedicated circuit switched connections of the public switched telephone network PSTN The basic steps involved in originating an IP Telephony call are conversion of the analog voice signal to digital format and compression translation of the signal into Internet prot
38. other over which they can exchange data or packets The protocol guarantees reliable and in order delivery of sender to receiver data TFTP Trivial File Transfer Protocol is a very simple file transfer protocol with the functionality of a very basic form of FTP It uses UDP port 69 as its transport protocol UDP User Datagram Protocol UDP is one of the core protocols of the Internet protocol suite Using UDP programs on networked computers can send short messages known as datagrams to one another UDP does not provide the reliability and ordering guarantees that TCP does datagrams may arrive out of order or go missing without notice However as a result UDP is faster and more efficient for many lightweight or time sensitive purposes VAD Voice Activity Detection or Voice Activity Detector is an algorithm used in speech processing wherein the presence or absence of human speech is detected from the audio samples VLAN A virtual LAN known as a VLAN is a logically independent network Several VLANs can co exist on a single physical switch It is usually refer to the IEEE 802 1Q tagging protocol VoIP Voice over the Internet VolP encompasses many protocols All the protocols do some form of signaling of call capabilities and transport of voice data from one point to another e g SIP H 323 etc Grandstream Networks Inc HT 386 User Manual Page 34 of 34 Firmware 1 0 3 64 Last Updated 2 2007
39. rarararnrnrnennnrnrnenenenenevenennnnnnnnnnnnennnenenenenenenenenenenenenenenennnnnnee GLOSSARY OF TERMS sasresssnaneneee ed Grandstream Networks Inc HT 386 User Manual Firmware 1 0 3 64 Gaten Innesa Page 2 of 34 Last Updated 2 2007 TABLE OF FIGURES HT 386 USER MANUAL FIGURE 1 CONNECTING THE HT 386 reverevrennennnennnnnnevnnnnnennnnnnnernennnevnnevnennnnvnnnnnennnenn FIGURE 2 INTERCONNECTION DIAGRAM OF THE HT 386 veevnrnnnnnnnnnrnnnvnnennenennnennennenne FIGURE 3 SCREENSHOT OF CONFIGURATION LOG IN PAGE cccccceccsecseeeeeeeeeeueeneeeeeees FIGURE 4 SCREENSHOT OF CONFIGURATION UPDATE MODE c cceccseeeseeeeeeeeeeeeeeeees FIGURE 5 SCREENSHOT OF REBOOTING SCREEN cccccecceseecseeseueseeeeueveueeeeeueeeeeeneeees TABLE OF TABLES HT 386 USER MANUAL TABLE 1 DEFINITIONS OF THE HT 386 CONNECTORS cccceeseeceeeeeeeseeceeeeeaeeaeeeueeeeeeas TABLE 2 HT 386 TECHNICAL SPECIFICATIONS cccccescecseeceeeseeceeeseuceuueeeeseaesaueeueeeeeeas TABLE 3 HT 386 HARDWARE SPECIFICATION ccccecceesceceeececeeeceeeseuescueeueseaeeueeeeeneeeas TABLE 4 HT 386 IVR MENU DEFINITIONS euvanvnvvnnvvnnvnnvnnvnnnnnennnnnennennnvnnnnnnnnennennennennannr TABLE 5 HT 386 CALL FEATURE DEFINITIONS cccccccceesceecceeceeeeeeeeseceeeeceueueesueveneses TABLE 6 HT 386 LED DEFINITIONS wscsccecsessctedsecedescacscensacibdeccedsavedecdcdsebotenneveciedscandences TABLE 7 HT 386 DEVICE STATUS PAGE DEFINITIONS
40. rmware 1 0 3 64 Last Updated 2 2007 An Innorat IP Voice Video LED LIGHT PATTERN INDICATION Following tables show the LED light pattern indication The LED shows PHONE status only TABLE 6 HT 386 LED DEFINITIONS indicates not normal status Button flashes every 2 seconds DHCP Failed or WAN No Cable if DHCP is configured Button flashes every 2 seconds HT 496fails to register if SIP server is configured Button flashes every 2 seconds Firmware Upgrading Red light steady Device Malfunctions indicates normal stats Button flashes every 2 seconds Message Waiting Indication Button flashes at 1 10 second RINGING Button flashes every second RINGING INTERVAL Green light steady In Conversation Grandstream Networks Inc HT 386 User Manual Page 16 of 34 Firmware 1 0 3 64 Last Updated 2 2007 Gaten Innesa CONFIGURATION GUIDE CONFIGURING HT 386 THROUGH VOICE PROMPT DHCP MODE Follow Table 3 with voice menu option 01 to enable HT 386 to use DHCP STATIC IP MODE Follow Table 3 with voice menu option 01 to enable HT 386 to use STATIC IP mode then use option 02 03 04 to set up HT 386 s IP Subnet Mask Gateway respectively TFTP SERVER ADDRESS Follow Table 3 with voice menu option 06 to configure the IP address of the TFTP server FIRMWARE SERVER IP ADDRESS Select voice menu option 13 to configure the IP address of the firmware server CONFIGURATION SERVER IP ADDRESS Select voice menu optio
41. t Temperature Humidity Compliance Grandstream Networks Inc 1xRJ45 10Base T 2x FXS 1x PSTN pass through or life line port 1 Green and Red color Input 100 240VAG 50 60 Hz Output 5VDC 1200mA UL certified 70mm W x 130mm D x 27mm H 0 6lbs 0 3kg 40 130 F 5 45 C 10 90 non condensing FE CE HT 386 User Manual Firmware 1 0 3 64 Gaten Innasathna IF Page 9 of 34 Last Updated 2 2007 BASIC OPERATIONS GET FAMILIAR WITH VOICE PROMPT G ostream Innasakhne IF The HT 386 has a stored voice prompt menu for quick browsing and simple configuration Currently the voice prompt menu and the LED button is designed for FXS Port 1 ONLY To enter this voice prompt menu press the LED button or press from the analog phone TABLE 4 HT 386 IVR MENU DEFINITIONS Main Menu 01 02 03 04 05 07 12 13 14 15 16 17 Enter a Menu Option DHCP Mode Static IP Mode IP Address IP address Subnet IP address Gateway IP address DNS Server IP address Preferred Vocoder WAN Port Web Access Firmware Server IP Address Configuration Server IP Address Upgrade Protocol Firmware Version Firmware Upgrade Grandstream Networks Inc Press for the next menu option Press to return to the main menu Enter 01 06 47 86 99 menu options Press 9 to toggle the selection If using
42. t will be 60ms because each G723 voice frame contains 30ms of audio Similarly if this field is set to be 2 and if the first codec chosen is G729 or G711 or G726 then the ptime value in the SDP message of an INVITE request will be 20ms If the configured voice frames per TX exceeds the maximum allowed value the HT 386 will use and save the maximum allowed value for the corresponding first codec choice The maximum value for PCM is 10 x10ms frames for G726 it is 20 x10ms frames for G723 it is 32 x30ms frames for G729 G728 64 x10ms and 64 x2 5ms frames respectively Please be careful when massage those parameters Encoding rate for G723 codec By default 6 3kbps rate is set iLBC packet frame size Default is 20ms For Asterisk PBX 30ms might need to be set Payload type for iLBC Default value is 97 The valid range is between 96 and HT 386 User Manual Page 24 of 34 Firmware 1 0 3 64 Last Updated 2 2007 Silence Suppression Fax Mode Early Dial Dial Plan Prefix Use as Dial Send Key Subscribe for MWI Send Anonymous Lock keypad update Refer To Uses Target Contact Special Feature Volume Amplification G ean Innovatie IP 127 This controls the silence suppression VAD feature of G723 and G729 If set to Yes when a silence is detected small quantity of VAD packets instead of audio packets will be sent during the period of no talking If set to No this feature is disable
43. t ADSL Cable Modem Ethernet Analog Phone Analog Phone WAN Cordless Phone Cordless Phone Grandstream Networks Inc HT 386 User Manual Page 6 of 34 Firmware 1 0 3 64 Last Updated 2 2007 Gran Innawattee IP Voice Video PRODUCT OVERVIEW The HT 386 is a next generation dual port SIP IAD for Internet data voice and fax It supports two 2 FXS ports each with an independent SIP account or SIP server platform and a PSTN pass through line for toggling operations between SIP and PSTN networks The HT 386 offers the entry level IP telephony user superb audio quality rich functionalities interoperability with the leading 37 party VoIP providers and compatibility with most service providers The HandyTone is compact works with any PSTN or cordless phone and fax machines and offers the simplicity of plug and dial making it ideal for the basic IP telephony user KEY FEATURES PSTN Pass through Voice Mail Remote Indicator VEIENE EE Configuration Ethernet FXS Ports DHCP Port ILBC G 723 1 RJ45 LAN Client 2 Yes Yes G 711 G 729 TFTP HTTP G 726 T 38 Grandstream Networks Inc HT 386 User Manual Page 7 of 34 Firmware 1 0 3 64 Last Updated 2 2007 Gaten Innes TABLE 2 HT 386 TECHNICAL SPECIFICATIONS LAN WAN Interface gt Device Management DHCP Server Client Audio Features Call Handling Features lt Network and Provisioning Fax over IP Security gt Physic
44. t for users to download the latest firmware upgrade automatically Please check the Services section of Grandstream s Web site to obtain this TFTP server IP address Alternatively user can download and install a free TFTP or HTTP server in his LAN for a firmware upgrade A free Windows version TFTP server can be downloaded from http Support solarwinds net updates New customerFree cfm Grandstream Networks Inc HT 386 User Manual Page 28 of 34 Firmware 1 0 3 64 Last Updated 2 2007 Gaten Innes TFTP Server Downloading Directions 1 Unzip the file and put all of the files under the root directory of the TFTP server 2 Putthe PC running the TFTP server and the HT 386 in the same LAN segment 3 Goto File gt Configure gt Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade 4 Start the TFTP server in the phone s web configuration page 5 Configure the Firmware Server Path with the IP address of the PC 6 Update the change and reboot the unit You can also download the free HTTP server from http httod apache org or use Microsoft IIS web CONFIGURATION FILE DOWNLOAD Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP Config Server Path is the TFTP or HTTP server path for configuration file It needs to be set to a valid URL either in FQDN or IP address format The Config Server Path
45. t from a Web browser the user will see a log in screen There are two default passwords for the login page User Level Password Web pages allowed End User Level Only Status and Basic Settings Administrator Level Browse all pages Only an administrator can access the ADVANCED SETTING configuration page Once this HTTP request is entered and sent from a Web browser the HT 386 will respond with the following login screen FIGURE 3 SCREENSHOT OF CONFIGURATION LOG IN PAGE Grandstream Device Configuration Grandstream Networks Inc HT 386 User Manual Page 18 of 34 Firmware 1 0 3 64 Last Updated 2 2007 G ostream Innovatie IP The password is case sensitive with maximum length of 25 characters The factory default password for End User and administrator is 123 and admin respectively Only administrator can get access to the ADVANCED SETTING configuration page NOTE 1 Ifyou CAN NOT log into the configuration page by using default password please check with the VolP service provider Most likely the VolP service provider has provisioned the device and configured for you therefore the password has already been changed After a correct password is entered in the login screen the embedded Web server inside the HT 386 will respond with the Configuration pages which are explained in details below TABLE 7 HT 386 Device STATUS PAGE DEFINITIONS MAC Address The device ID in HEX format This is very importa
46. th any PSTN or cordless phone and fax machines and offers the simplicity of plug and dial making it ideal for the basic IP telephony user HandyTone 386 is a next generation VoIP integrated access device based on SIP standard that supports dual FXS ports each with an independent SIP account or SIP server platform and a PSTN pass through line for toggling operations between SIP and PSTN networks HandyTone 386 features market leading superb sound quality rich functionalities and a compact design SAFETY COMPLIANCES The HT 386 adaptor complies with FCC CE and various safety standards The HT 386 power adaptor is compliant with UL standard Only use the universal power adapter provided with the HT 386 package The manufacturer s warranty does not cover damages to the phone caused by unsupported power adaptors WARRANTY If you purchased your HT 386 from a reseller please contact the company where you purchased your phone for replacement repair or refund If you purchased the product directly from Grandstream contact your Grandstream Sales and Service Representative for a RMA Return Materials Authorization number before you return the product Grandstream reserves the right to remedy warranty policy without prior notification Warning Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty P
47. the URI string or the IP address and port if different from 5060 of the SIP proxy server e g the following are some valid examples sip my voip provider com or sip my company sip server com or 192 168 1 200 5066 IP address or Domain name of Outbound Proxy or Media Gateway or Session Border Controller Used by ATA for firewall or NAT penetration in different network environment If symmetric NAT is detected STUN will not work and ONLY Outbound Proxy will work User account information provided by VolP service provider ITSP usually has the form of digit similar to phone number or actually a phone number This field contains the user part of the SIP address for this phone e g if the SIP address is sip my_user_id my_provider com then the SIP User ID is my_user_id Do NOT include the preceding sip scheme or the host portion of the SIP address in this field ID used for authentication usually same as SIP user ID but could be different and decided by ITSP Password for ATA to register to SIP servers of ITSP Purposely blank out once saved for security Maximum length is 25 User name not user ID for information only Default is No If set to Yes the client will use DNS SRV to lookup for the server If the HT 386 has an assigned PSTN telephone number this field should be set to Yes Otherwise set it to No If set to yes a user phone parameter will be attached to the From header in SIP requ
48. ution Protocol is a protocol used by the Internet Protocol IP RFC826 specifically IPv4 to map IP network addresses to the hardware addresses used by a data link protocol The protocol operates below the network layer as a part of the interface between the OSI network and OSI link layer It is used when IPv4 is used over Ethernet ATA Analogue Telephone Adapter Covert analogue telephone to be used in data network for VoIP like Grandstream HT series products CODEC Abbreviation for Coder Decoder It is an analog to digital A D and digital to analog D A converter for translating the signals from the outside world to digital and back again CNG Comfort Noise Generator generate artificial background noise used in radio and wireless communications to fill the silent time in a transmission resulting from voice activity detection DATAGRAM A data packet carrying its own address information so it can be independently routed from its source to the destination computer DECIMATE To discard portions of a signal in order to reduce the amount of information to be encoded or compressed Lossy compression algorithms ordinarily decimate while sub sampling DECT Digital Enhanced Cordless Telecommunications A standard developed by the European Telecommunication Standard Institute from 1988 governing pan European digital mobile telephony DECT covers wireless PBXs telepoint residential cordless telephones wireless access to the public switched teleph
49. utomatic Upgrade is set to Yes Service Provider can use P193 Auto Check Interval in minutes default and minimum is 60 minutes to have the devices periodically check with either Firmware Server or Config Server whenever they are defined This allows the device periodically check if there are any new changes need to be taken on a scheduled time By defining different intervals in P193 for different devices Server Provider can spread the Firmware or Configuration File download in minutes to reduce the Firmware or Provisioning Server load at any given time Grandstream Networks Inc HT 386 User Manual Page 29 of 34 Firmware 1 0 3 64 Last Updated 2 2007 Gaten Innes RESTORE FACTORY DEFAULT SETTING WARNING Restoring the Factory Default Setting will DELETE all configuration information of the phone Please BACKUP or PRINT out all the settings before you approach to following steps Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VolP service provider There are two ways to reset the device RESET VIA THE RESET BUTTON 1 Locate a needle sized hole on the back panel of the HT 386 unit next to the power connection 2 Inserta pin in this hole and press for about 7 seconds The back LEDs for LAN and WAN will be solid on to indicate the reset 3 Take out the pin All unit settings are restored to factory settings RESET VIA IVR O NOTE Find the MAC

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