Golden Technologies GC340 User's Manual
Contents
1. e Ifthe batteries are good the charger may be the problem Consult your authorized Golden Technologies Inc dealer Companion 29 Companion Owner s Manual GC240 GC340 GC440 X CARE AND MAINTENANCE Resetting the Main Circuit Breaker 1 If the main circuit breaker trips as a result of run down batteries or because of a temporary overload reset the circuit breaker 2 Wait ten minutes or so for the motor control board to return to the normal operating temperature range 3 Make certain that the key switch is set to the Off position 4 Press in on the main circuit breaker reset button See figure 30 NOTE If the main circuit breaker continues to trip there is probably an underlying electrical fault that needs attention e Contact your authorized Golden Technologies Inc dealer Do not keep resetting the main circuit breaker without correcting the underlying electrical problem DIAGNOSTICS The diagnostics feature of your Golden Companion s microprocessor based motor control board functions as follows e Any fault condition on the controller or on an associated system will cause the Power In dicator LED to flash e The flashing of the LED occurs as one flash or as a series of flashes separated by a two second pause e The number of flashes in each series is referred to as the Flash Code e The flash code indicates the nature of the condition or fault THE FLASH CODES 1 Flash e Indicates that the batter2. 4 D o 5 o 2 lt See Warranty At 220 lb user weight Actual range and speed will vary with user weight and terrain Companion 13 Companion Owner s Manual GC240 GC340 GC440 V OPERATION SPEED ADJUSTMENT DIAL DC VOLTAGE METER POWER INDICATOR LED KEY SWITCH THROTTLE FIGURE 5 CONTROL PANEL CONTROLS Speed Adjustment Dial e The speed adjustment dial allows you to preselect the maximum top speed of your Golden Companion See figure 5 e Turn the dial counterclockwise to operate your scooter at the lowest speed level e Turn the dial clockwise to increase the operational speed of your scooter e We recommend that you select a speed setting at which you feel comfortable safe and in control of your Companion Key Switch This switch turns the power on and off to your Companion See figure 5 e Insert the key into the key switch e Turn the key 90 degrees clockwise to turn on your scooter s power e Turn the key back to the vertical position to turn off your scooter s power NOTE Always make certain that the key is removed from the key switch before getting on or off your Golden Companion or before lowering the tiller com pletely Companion 14 Companion Owner s Manual GC240 GC340 GC440 V OPERATION Power Indicator LED When the power to your Companion is turned on the Power Indicator LED Light Emitting Diode will light up See figure 5 This LED
3. COMPANION Owner s Manual Companion Il 3 wheel Companion Il 4 wheel d GOLDE technologies Golden Technologies 401 Bridge Street Old Forge PA Tel 800 624 6374 Fax 800 628 5165 www goldentech com Thank you for purchasing your Companion Scooter We are honored you have chosen Golden Technologies for your mobility needs Please note unless otherwise specified the term Companion refers to each of the models listed below Companion 3 wheel scooter GC240 300 lb load capacity Companion II 3 wheel scooters GC340 350 lb load capacity Companion II 4 wheel scooters GC440 350 lb load capacity Standard Packing List 1 Owners Manual 1 Consumer Instructional DVD 2 Battery Cables with Hardware 1 Front Basket 1 Seat with Arms 2 Keys Charger Seat Post Nut and Bolt DISCLAIMER We ask that you read this manual completely before operating your new Companion Golden Technologies Inc is not and cannot be held responsible for any damage or injury incurred due to improper or unsafe use of the Golden Companion scooter Golden Technologies Inc specifically disclaims responsibility for any bodily injury or property damage that may occur during any use that does not comply with applicable federal state or local laws or ordinances Companion Owner s Manual GC240 GC340 GC440 PEN TROD UG EOIN lt option do Na a Na aga aserto aa Nga aa dana pa apata apana 4 Features and Bene Pts asas es ans A
4. E aut a NG an A Ba a aa BN A A ne tad ue neta AG b E E aa BN A na nana ats 5 Accessories for the Companion Scotia a a 6 MP SAP A A he ae ORS as T MEL EMIRE c saa a aa AE ER eA Ot et E AER 11 IV YOUR GOLDEN COMPANION outdoor 12 Specifications A A cede cate 13 V OPERATION osas 14 Controle aa a a aad ee a ee 14 Control Options esti Tone a a la KN D a aa Ls 16 SC abi Controls AA e a NA NG Ga Na nae a eee a eee 16 Preewhee Modeisssaistyontadnanasienna cian iii ap a E an ua oaus KG aa A aaa ana e a 18 VI RIDING YOUR COMPANION 1000 nanas nanan hie Gace Cat a dash gk ied 19 MOUSSE GEN ia en SUG A ESET ma a ag ak ya A ge la say 19 Basic DfIVING E anna aa 19 Steering in MS A A ne OE eae 20 NU DISASSEMBL AA eta aa ee an Dan 22 NTT AS S EMBUNG asa angan nada Dan aana Na Pan aa Da an naa a Pa aaa ang Na an a a gan da an a ana Bagan a a a nagane 24 IK TRANSPORTING YOUR COMPANION unes tddi oia toa 26 Ae CARE AND MAINTENANCE is A a an ae ag ag nga e Na ev Gis oa BG AGE a Na a 27 Route Mittels 27 leaning Yo r CO A A a eh 27 Batieries and Charging siss iswara Sen SN ANANGGUNG d NANG GN NGANGEN hcandsidedeadsd estes eatdebwenateubes 28 If Your Companion Does Not Operations pipi iii 29 Diagnostiese dae ca ade ca de a a et dee e 30 AL WARRANTY sorna dd da 33 Registration A a A AK a a a a a AG 35 Companion I INTRODUCTION Congratulations on the purchase of your new Golden Companion scooter The Companion the Companion II and the four wheel Companion
5. II all combine cutting edge technology with attractive designs that are also highly functional in today s world We at Golden Technologies Inc know that you have chosen a scooter that will give you years of dependable operation and also will enhance the quality of your life by providing you with the mobility to experience an active daily life style Even though your new Companion is both user friendly and designed for maximum maneuverability in even the tightest spaces we ask that you please read understand and follow all of the instructions and suggestions in this manual before you operate your Companion for the first time The safe use of your new scooter is very important to us If you feel that you do not understand the instructions and suggestions presented in this owner s manual or if for any reason you do not feel capable of performing the activities necessary to assemble disassemble operate or maintain your Companion please contact your local Golden Technologies Inc representative or call Golden Technologies Inc Technical Support Services at 800 624 6374 Golden Technologies Inc cannot be held responsible for personal injury or property damage resulting from the unsafe or the improper use of any of our broad range of health and personal mobility products Also Golden Technologies Inc cannot be held responsible for personal injury or property damage resulting from attempts to follow instructions suggestions and guide
6. See figure 24 WARNING Failing to assure proper installation of the seat could result in injury 5 REINSTALL THE ARMRESTS 1 Insert the right arm into the arm bracket 2 Tighten the right arm bracket adjustment knob 3 Insert the left arm into the arm bracket 4 Tighten the left arm bracket adjustment knob Your Golden Companion is now successfully assembled FIGURE 24 SEAT SWIVEL LEVER LOCKED Companion 25 Companion Owner s Manual GC240 GC340 GC440 IX TRANSPORTING YOUR COMPANION FIGURE 25 COMPANION FIGURE 26 COMPANION II FIGURE 27 FOUR WHEEL COMPANION II NOTE All Golden Companion scooters shown above can be equipped with docking devices for loading onto a vehicle by means of a mechanical lift or hoist Contact your Golden Technologies Inc dealer for more information concerning docking devices and scooter lift devices To Transport Your Companion e Disassemble or fold down the seat and tiller See section VII Disassembly as close as possible to the loading area of the vehicle to be used for transporting your scooter e The degree to which you disassemble your Companion or fold the seat and tiller depends on the size and shape of the cargo area of the transporting vehicle e Do not lift your Companion by its plastic body parts or tiller Breakage of these parts is not covered by the warranty e Do not use the tires or wheels to lift the rear carriage The carriage may rotate and cause
7. an overload can also occur Underinflated tires cause the motor to draw large amounts of current This high draw overheats the motor control board Your scooter will not operate until the motor control board cools back to its operational temperature range Remedy e Turn off your Companion s key switch and allow the scooter to sit for 10 minutes e Check the tire pressure e Have your authorized Golden Technologies Inc dealer perform a battery load test 5 Flashes Indicates a brake problem The freewheel lever may be in the disengaged position See page 18 The brake or the brake wiring may be damaged For safety reason your scooter was designed to cease operation until the problem is corrected Remedy e Make certain that the freewheel lever is in the engaged position See page 18 Turn the key switch to the Off position to stop the flash code Set the freewheel lever to the engaged position Turn the key back to the On position If the above remedies do not solve the problem contact your authorized Golden Technologies Inc dealer 6 Flashes Indicates that the throttle control lever was not in the neutral position when the key switch was turned to the On position May indicate that the throttle control lever is out of adjustment Remedy e Turn the key switch to the Off position e Make certain that the throttle control lever is in the neutral position e Turn the key switch to the O
8. completely released it automatically returns to the center stop position and engages your scooter s brakes bringing you to a complete stop You will hear a click when the brake engages Companion 15 Companion Owner s Manual GC240 GC340 GC440 V OPERATION DC Voltage Meter This meter see figure 5 shows the amount of voltage in your Companion s batteries e Green indicates a full charge on the batteries e Yellow indicates caution and approximately a one half charge of the batteries e Red indicates that the batteries have less than one half of a charge remaining See section X Care and Maintenance for instruction concerning charging the batteries NOTE Your scooter will automatically turn itself off if the battery output falls to or below 17 5 VDC Finger Tip Tiller Adjustment Lever The Tiller on your Companion scooter employs a pneumatic piston to provide you with infinite tiller angle settings for your driving comfort e Use one hand to grasp a handgrip e Pull on the release lever and position the tiller at a comfortable and safe operating angle e Release the tiller adjustment lever It will automatically lock the tiller at the selected angle CONTROL OPTIONS Golden Technologies Inc has made provision for the individual needs and abilities of the operators of the Golden Companion Your authorized Golden Technologies Inc dealer can reverse the throttle control lever controls so that when
9. injury or damage e Moving blankets or other forms of padding may be used to protect your Companion during transportation WARNING If your scooter and its components are not properly and securely stowed during transportation the scooter or the components may move or become airborne and cause injury or damage WARNING Never sit on your Companion when it is being transported Always fasten down your Companion securely with an approved tie down system while transporting your scooter Companion 26 Companion Owner s Manual GC240 GC340 GC440 X CARE AND MAINTENANCE ROUTINE MAINTENANCE The Golden Companion is virtually maintenance free All of the bearings on your Golden Companion are permanently lubricated and sealed No additional lubrication is required There are however several things that you can do to help keep up the appearance and maintain the performance of your scooter CLEANING YOUR COMPANION Tires e Clean the tires with ordinary kitchen type cleaners and a damp cloth e Do not use solvents on the tires Solvents can cause the tire material to break down or become too soft Body e The body rear shroud tiller shroud deck shroud of your Golden Companion is formed ABS plastic and coated with a durable automotive type finish e Use cool water mixed with a mild soap to remove dirt and oils e Use a nonabrasive car wax on the ABS body parts e Buff by hand with a soft cloth Seats Vinyl Seat e Clean wit
10. power is turned off and the key is removed Return tiller to full upright position Flip up or remove the armrests Unfasten the lap belt Carefully place one foot on the ground transfer your weight to that leg and slowly come to a standing position e Step away from the scooter MAXIMUM WEIGHT Your Companion has been rated to a maximum payload operator and anything else being carried on the Companion of 300 pounds for the Companion I and 350 pounds for the Companion II Exceeding the maximum weight rating will void the warranty WARNING Exceeding the maximum weight rating may result in injury to yourself and to others Companion 7 Companion Owner s Manual GC240 GC340 GC440 II SAFETY DRIVING ON INCLINES e For maximum stability lean forward in your Companion s seat while proceeding up ramps inclines curbs or any low rise See figure 1 e Drive with caution when attempting to negotiate any incline even handicap access ramps e Always climb or descend an incline by driving straight up or straight down the face of the slope See figure 2 e Do not traverse or drive across the face of an incline in any direction See figure 3 e Do not attempt to negotiate an incline that is covered with snow ice cut or wet grass leaves or any other potentially hazardous material e Do not back down an incline e Try to keep your Companion moving when climbing an incline If you do come to a stop restart and accelerate slowl
11. receive service This warranty supersedes all previous warranties for all scooter models effective June 1 2008 The warranty covers the following scooter models Buzzaround Y All Companion Models GB106 106XR 106XP3 Y Avenger GA541 Y Liteway GL100 Lifetime Limited Warranty For the life of the scooter from the date of purchase from an authorized Golden Technologies dealer in the event of defective materials or workmanship Golden Technologies will repair or replace at our option any of the following structural frame components found to be defective by an authorized Golden Technologies representative Steel Frame Y Tiller Frame Seat Post Frame Welds Y Front Fork Two Year Warranty For the period of two years from the date of purchase in the event of defective materials or workmanship Golden Technologies will repair or replace at our option with any new or reconditioned components any of the following drive train components found to be defective by an authorized Golden Technologies representative Transaxle Y Motor Brake Assembly electrical function only Note An increase in operating noise of the transaxle DOES NOT constitute a defect With normal wear and tear operating noise is expected to increase For the period of two years from the date of purchase in the event of defective materials or workmanship Golden Technologies will repair or replace at our option any of the following electronic assemblies found to be d
12. seat rotate lever to position the seat so that it is locked in the fully forward Position yourself in the seat direction Fasten your lap belt if your Companion is so equipped Place the key into the key switch 10 Rotate the key to the on position See figure 13 BASIC DRIVING Gh he 2ND Make certain that you are seated safely and properly on your Golden Companion Turn the speed control dial fully counterclockwise to its slowest setting Insert the key into the key switch if you have not already done so Turn the key clockwise to the On position See figure 13 Place your hands on the handgrips e Ifyou wish to drive forward pull back on the right side of the throttle control lever or push the left side of the throttle control lever forward e Ifyou wish to drive in reverse pull back the left side of the throttle control lever or push the right side of the throttle control lever forward Pull on the throttle control lever to gently accelerate your Companion Release the throttle control lever to allow your Companion to come gently to a full stop Practice these two basic functions until you feel that you have control of your scooter Companion 19 Companion Owner s Manual GC240 GC340 GC440 VI RIDING YOUR COMPANION Steering Steering your Golden Companion is easy and logical 1 With both hands on the handgrips of the tiller see figure 4 turn the tiller to the right to travel to the right 2 With
13. vehicle Please exercise caution and consideration when you are operating it Driving your Companion carefully and thoughtfully will help ensure your personal safety and the safety of other people NOTE Before learning to operate your Companion have your authorized Golden Technologies Inc dealer determine if it is advisable for you to practice getting on and off your Companion and operating it in the presence of an attendant BEFORE GETTING ON YOUR COMPANION e Check to be certain that the power is turned off See section V Operation in this manual This will eliminate the possibility of accidentally activating the paddle controls and causing injury to yourself or to others e Check to be certain that your Companion s brake handle is in the engaged position See section VII Disassembly in this manual e Flip up the armrests WARNING When getting on or off your Companion keep your weight toward the mid dle of the deck Putting most or all of your weight on the edge of the deck may cause an unstable condition GETTING ON YOUR COMPANION e Position the seat for safe and easy mounting See section V Operation e Return tiller to full upright position e Carefully place one foot on the approximate center of the deck and seat yourself comfortably and securely on the seat e Fasten the lap belt if your scooter is so equipped e Flip down or replace the armrests GETTING OFF YOUR COMPANION e Make certain that the
14. FI e If unintended movement or brake release occurs turn your scooter off as soon as it is safe to do so e Report all incidents of unintended movement or brake failure to Golden Technologies Inc Technical Service at 800 624 6374 WARNING Turn off your scooter as soon as it is safely possible if unintended or uncontrollable motion occurs or if unintended brake release occurs Companion 11 Companion Owner s Manual GC240 GC340 GC440 IV YOUR GOLDEN COMPANION CONTROL PANEL TILLER ARMREST ANGLE ADJUSTMENT E HANDGRIP ADJUSTMENT SCREW LEVER ere 4 ARMREST HEIGHT ADJUSTMENT KNOB SEAT SLIDE LEVER y ARMREST WIDTH ADJUSTMENT KNOBS BRAKE HANDLE TILLER oa HEADLIGHT TIE DOWN REMOVABLE CARPET FIGURE 4 YOUR GOLDEN COMPANION FOR YOUR RECORDS Please fill in your Companion s information below This information will be useful in the event that you ever need to contact Golden Technologies Inc concerning your scooter Your Companion Model _ Serial Number under carpet right rear Date of Purchase Body Color Options LES Place of Purchase n Name Company Address Please remember to fill in and return your warranty registration card in the back of this manual Companion 12 Companion Owner s Manual GC240 GC340 GC440 IV YOUR GOLDEN COMPANION GC340 45 8 in 23 5 in Solid GC440 47 5 in 24 in Solid 10 in 10 in 350 Ibs GC240 42 5 in 23 5 in Solid Spe
15. TIGHT SPOTS As you use your Golden Companion to greatly increase your mobility you will undoubtedly encounter some obstacles that will require practice to negotiate smoothly and safely Below are some common obstacles that you may meet during the daily use of your scooter Listed with those obstacles are some driving tips that should help you conquer those obstacles Learn and follow those tips and with surprising ease you will soon be in control of your Companion as you maneuver it through doors up and down ramps up and over curbs through grass and gravel and up and down inclines Ramps When proceeding up any ramp curb or incline e Lean forward in your seat to move your center of gravity forward for maximum stability and safety If the ramp has a switchback good cornering ability is required e Maneuver your Companion so that the front wheels take wide swings around the corners of the ramp e Doing this will allow your scooter s back wheels to follow a wide arc around the corner staying clear of obstacles If you must stop your Companion while driving up a ramp e Starting up again simply requires that you apply gentle and steady forward power pressure to the throttle control lever e Accelerate gently after stopping on any incline Driving down a ramp e Keep your Companion s speed control dial set fully counterclockwise at the slowest speed setting e Ifyou must come to a stop release the throttle control lever slowl
16. both hands on the handgrips of the tiller see figure 4 turn the tiller to the left to travel to the left 3 Make certain to maintain sufficient clearance when turning your scooter so that the rear wheels will clear any obstacle NOTE Turning your scooter too sharply at too high a speed may create a situation where one of the rear wheels will leave the ground and the possibility of tipping the scooter Avoid this danger at all times by decelerating and steering a wide arc around corners and obstacles Steering in a Tight Spot If you must steer in a tight spot such as entering a doorway or when turning around 1 Bring your Companion to a full stop 2 Set speed at the lowest setting 3 Turn the tiller to the direction in which you wish to drive For more information on dealing with obstacle and tight spots see Control Through Tight Spots on the next page Steering in Reverse Backing up your Companion requires attention to what you are doing 1 Use your right fingers to push the throttle control lever or use your left fingers to pull back on the throttle control lever See figure 5 2 Turn the tiller to the left to drive in reverse to the left 3 Turn the tiller to the right to drive in reverse to the right NOTE Your Companion s speed in reverse is fifty percent of the speed set at the speed control dial Companion 20 Companion Owner s Manual GC240 GC340 GC440 VI RIDING YOUR COMPANION CONTROL THROUGH
17. cification 9 in 10 in 350 Ibs 3 5 in 23 in 26 in 16 5 in 19 5 in 15 in 18 in 14 in 17 in 47 lbs 47 lbs 19 lbs 35 in 18 5 in 20 in 5 5 mph 20 9 miles 40 4 in Type U 1 128 lbs 172 lbs 9 in 300 lbs 3 5 in 22 in 25 in 16 5 in 19 5 in 23 in 26 in 16 5 in 19 5 in 15 in 19 in 15 in 18 in 62 lbs 47 lbs 19 lbs 35 in 21 in 21 in 5 4 mph 18 6 miles 53 5 in Type U 1 144 lbs 188 lbs Yes Yes 3 75 in Ground level to top of seat lowest highest position Height from deck to top of seat lowest highest position ol lel Te 8 o 2 Sjalale 09 Apo 0 5 S gt gt alr ajg o 19 AE B E a lt o Space between rear shroud and front tire cover front cowl 12 5 in 16 in 11 in 14 in 45 Ibs 43 lbs 19 lbs 30 in 18 in 19 5 in 5 0 mph 19 9 miles 39 in Type U 1 122 lbs 166 lbs Space between rear shroud and tiller Space between front of seat forward back position and tiller Weight of front back half Weight of seat with arms Length of wheelbase axle axle Height of unit with tiller down and seat post lowest position Height of unit with tiller down and seat post highest position Weight IN B Freewheel mode 2 25 in 3 75 in om m Yes Yes Yes Yes Electromechanical Park Brake and Motor Brake Off board wheel drive Sealed transaxle Motor 24 VDC Electronic speed control Maximum Curb Climbing
18. ctromagnetic Interference EMI or Radio Frequency Interference RFI EMI RFI AND YOUR COMPANION All electrically powered vehicles including scooters are susceptible to Electromagnetic Interference Radio Frequency Interference EMI RFI This interference could result in abnormal unintended movement of your Golden Companion WARNING Unintended movement or brake release could cause an accident or injury The FDA has determined that each make and model of scooter can resist EMI RFI to a certain level The higher the level of resistance the greater the degree of protection from EMI RFI measured in volts per meter V m The FDA has also determined that current technology is capable of providing 20 V m of resistance to EMI RFI which would provide useful protection against common sources of interference This product has been tested and has passed at an immunity level of 20 V m EMI RFI RECOMMENDATIONS e Do not turn on or use hand held personal electronic communication devices such as cellular phones walkie talkies and CB radios while your scooter is turned on e Be aware of any nearby transmitters radio television microwave etc on your intended route and avoid operating your scooter close to any of those transmitters e Turn off the power if your Companion is going to be in a stationary position for any length of time e Be aware that adding accessories or components or modifying your scooter may make it more susceptible to EMI R
19. e circuit breaker Make certain that the speed adjustment dial is at the desired setting Make certain that the key switch is set to the On position If none of the above procedures solve the problem contact your authorized Golden Technologies Inc dealer MAIN CIRCUIT BREAKER The 50 amp main circuit breaker reset button is located under the seat on the front of the rear shroud panel See figure 30 WARNING Do not attempt electrical repairs MAIN CIRCUIT BREAKER Consult Golden Technologies Inc or your authorized Golden Technologies Inc dealer If for no apparent reason your Companion stops operating the main circuit breaker may have tripped Possible causes for the main circuit breaker FIGURE 30 MAIN CIRCUIT BREAKER to trip e If your scooter is equipped with pneumatic tires low tire pressure can cause the motor to overload and trip the main circuit breaker e Driving up a long steep hill e Driving over a curb e Run down batteries As you operate your Companion battery voltages go down and battery current must rise to satisfy the demands of the motor and of other electrical devices operating on your scooter This can cause a heavy current draw that will trip the main circuit breaker Remedy e Recharge your Companion s batteries See Charger and Batteries in this section of this manual e Ifthe problem continues have your authorized Golden Technologies Inc dealer load test the batteries
20. efective by an authorized Golden Technologies representative Electronic Controller Y Dash Assembly Y Wire Harness es Battery Charger Y Potentiometer Assembly Note While charging batteries it is normal for the battery charger to heat up Heat coming from the battery charger does not constitute a defect Companion 33 Companion Owner s Manual GC240 GC340 GC440 XI WARRANTY Golden Technologies Consumer Limited Warranty Scooters continued One Year Limited Warranty For the period of one year from the date of purchase in the event of defective materials or workmanship Golden Technologies will repair or replace at our option any of the following parts found to be defective by an authorized Golden Technologies representative Bearings Y Rubber Components Y Plastic Components Y Bushings excludes tires excludes body Y Seat Swivel Mechanism Y Armrests Items not listed are covered at the discretion of Golden Technologies Any accessories standard or optional supplied by Golden Technologies are covered for a period of one year from the date of purchase with the particular unit Warranty Exclusions Golden Technologies does not provide warranty on any of the following items which may require replacement due to the normal wear and tear of day to day usage Y Tires and Tubes Motor Brushes Brake Pads Y ABS Plastic Shrouds Y Bulbs Fuses Y Upholstery Armrest Pads This warranty also excludes the follo
21. er port on the tiller See figure 28 Battery Maintenance GEL cell or AGM and SLA deep cycle batteries are used for operating Golden Companion scooters e These batteries are maintenance free e There is no danger of spillage or leakage so these batteries are safely transportable on aircraft busses trains etc e By following the procedures set out in this manual you can expect extended life from your Golden Companion s batteries If the battery terminals become corroded B e Corrosion can cause a poor electrical connection POSITIVE NAL and operational problems Bina UNIVE i e Clean corroded battery terminals with a stiff brush and a mix of baking soda and water maan Pa senp penne Battery Cable Installation AE If it becomes necessary to install new batteries you may need to change each battery harness See figure za 29 Use a machine screw a split washer and a nut to l attach the red cable ring terminal to the positive A battery terminal Use a machine screw a split washer NEGATIVE TERMIN and a nut to attach the black cable ring terminal to the g negative battery terminal AL FIGURE 29 BATTERY HARNESS Companion 28 Companion Owner s Manual GC240 GC340 GC440 X CARE AND MAINTENANCE IF YOUR COMPANION DOES NOT OPERATE Make certain that the freewheel lever is set to the engaged position See page 18 Check the main circuit breaker If necessary reset th
22. for the locale in which you are riding RULES FOR USE AND OTHER SAFETY CONSIDERATIONS e Read completely and understand this owner s manual before assembling operating transporting or disassembling your Golden Companion Always operate your Golden Companion with thought care and safety Do not attempt to use your Companion on an escalator Always use an elevator Do not carry passengers under any circumstances Do not mount or dismount your Golden Companion unless the brake is engaged Always make sure that the key switch is set to Off before mounting or dismounting your scooter Do not back your Golden Companion down an incline or across an uneven surface Do not turn your scooter suddenly at full speed Always make sure the seat is locked forward before operating your Companion Always come to a full stop before changing direction from forward to reverse or from reverse to forward Do not operate your Companion where you could not safely or legally walk Do not climb ramps or curbs that exceed your scooter s capacity Always approach curbs and inclines straight on Always turn on your scooter s lights when operating near traffic at night and in any poorly lit area Always be aware of and careful near mechanical pinch points especially when assembling and disassembling your scooter Never sit on your Companion when it is being transported e Always fasten down your Companion securely with an approved tie down s
23. h a mild soap or mild detergent and a damp cloth e A vinyl cleaner may also be used Cloth Seat Clean with a damp cloth e You may also use an upholstery cleaner e Make certain that you do not soak the cloth seats The foam rubber will hold water Deck Carpet e Wash in a heavy duty clothes washer e Or spray clean with an automotive type wand after the carpet has been removed from the scooter e The deck carpet snaps into place on the scooter floor Simply pull up on the carpet to remove it Companion 27 Companion Owner s Manual GC240 GC340 GC440 X CARE AND MAINTENANCE BATTERIES AND CHARGING Battery maintenance is the most important part of maintaining your scooter Keeping the batteries fully charged helps to extend battery life Use the following guidelines to help keep your batteries in optimum condition e To break in the batteries completely run down the batteries 4 5 times This will in crease battery life and help them retain their maximum charge e For daily use keep batteries fully charged We recommend that you plug in the off board charger after each use and charge 6 8 hours e If you are not going to use the scooter for more than a week fully charge the batteries and then disconnect them from the scooter See figure 17 To Charge the Batteries The charger for all Companion models is an off board charger To charge the batteries Plug the FIGURE 28 CHARGER PORT charger into the charg
24. ht is angle adjustable Seat Swivel A standard feature every Companion scooter seat can swivel to the left or right for easy trans fers or to sit more comfortably at a ta Tie Downs The tie downs are important for ble or desk transportation Two 2 tie downs are located on the front of the scooter on each side of the front tire and two 2 are located at the Seat Lift optional Your Com rear of the scooter on each side of the anti tip panion scooter may be equipped wheels See IX TRANSPORTING YOUR with the seat lift which will raise COMPANION your seat up to 5 The switch for the seat lift is conveniently lo cated on the tiller FIGURE 1 COMPANION II Companion 5 I INTRODUCTION Accessories for the Companion Scooters A variety of accessories are available for your Golden Companion Scooter Please contact your Authorized Golden Technologies Dealer for more information Amputee Leg Supports Cane Holder Tube Cup Holder Deluxe Pack N Go Forearm Crutch Holder Mirror Oxygen Tank Holder Quad Cane Holder Rear Basket Safety Flag Scooter Cover Touch up Paint Walker Holder Some accessories require a mounting bracket or mounting clips Please check with your dealer to find out if the accessory you would like to order requires a mounting bracket or mounting clip Companion Companion Owner s Manual GC240 GC340 GC440 II SAFETY Your Golden Companion is a battery operated personal mobility
25. is in the disengaged position the motor brake sys tem will keep you from pushing the scooter too fast i e down a slope You may notice this when pushing the scooter The scooter will move freely until you reach a certain speed You will then encounter some resistance as the motor brake system is activated MEDICATION Always check with your physician to determine if any of the medications you are taking may affect your judgement and or your ability to operate your Companion Also check with your physician concerning your physical ability to operate a scooter WARNING Do not connect or allow anyone except an authorized Golden Technologies Inc representative to connect any electrical or mechanical device to your Companion Unauthorized accessories will void the warranty and may cause injury Companion 9 Companion Owner s Manual GC240 GC340 GC440 II SAFETY Please use your Golden Companion scooter often and allow it to expand the horizons of your daily life The more mobility your Golden Companion brings to you the happier you will be and the more satisfied we at Golden Technologies Inc will be But as with all things especially motor operated vehicles observing a few rules and safety considerations will help ensure safe scooter operation So please follow the rules below NOTE Please remember that while on your Golden Companion you are a motorized pedestrian You must observe and obey all pedestrian rules and regulations
26. is used for diagnosing operational problems that may arise Please see the Diagnostics section of this manual Horn Button Press this button to sound the horn See figure 5 Light Switch Button This button operates your Companion s lighting system See figure 5 e Press the button once to turn on your scooter s lights e Press the button a second time to turn off the lights NOTE The lights on your Companion are for safety purposes only They were designed for you to be seen and not for driving at night Delta Tiller Throttle Control Lever The Delta Tiller enables you to use only one hand either the right or left to operate both the speed and the direction of the Companion This self centering lever system controls your Companion s speed up to the maximum speed set by the speed adjustment dial and its forward and reverse direction See figure 5 To drive forward use either of the following e Use your right hand fingers to pull back on the right side of the throttle control lever e Use your left thumb to push the left side of the throttle control lever NOTE Always bring your Companion to a full stop before changing direction from forward to reverse or from reverse to forward To drive in reverse use either of the following e Use your left hand fingers to pull back on the left side of the throttle control lever e Use your right thumb to push the right side of the throttle control lever When the throttle control lever is
27. lines presented in this owner s manual Our Research and Development Department our Quality Control Department and our Engineering Department have used the latest product specifications and the latest product design information to produce this owner s manual Golden Technologies Inc reserves the right to implement changes into our product lines when those changes become desirable or necessary If changes are implemented into our product line there may be minor differences between the product you purchased and the illustrations and instructions in this owner s manual Please fill out and mail the enclosed warranty registration card We at Golden Technologies Inc would appreciate hearing about the dependability of your Companion and about the convenience of mobility it has provided for you We would also appreciate hearing about the service you received from your local Golden Technologies Inc dealer or representative Golden Technologies Inc Phone 570 451 7477 401 Bridge Street Fax 570 451 7494 Old Forge PA 18518 Toll free 800 624 6374 For more information about our products and services or to send us your comments please visit our website at www goldentech com Companion 4 Companion Owner s Manual GC240 GC340 GC440 I INTRODUCTION Features and Benefits Your Golden Companion scooter shipping carton contains an informational DVD that high lights the features and benefits of your Companion scooter as well as im
28. n position e If the above procedure does not solve the problem contact your authorized Golden Technologies Inc dealer Companion 31 Companion Owner s Manual GC240 GC340 GC440 X CARE AND MAINTENANCE 7 Flashes e Indicates a problem with the throttle control lever e May also indicate a problem with the potentiometer speed control e Your scooter will not operate until the problem is corrected Remedy e Make certain that all electrical connectors are firmly and correctly joined e If the connectors are all firmly joined and the problem is not solved contact your authorized Golden Technologies Inc dealer 8 Flashes e Indicates a motor voltage problem e Your scooter will not operate until the problem is corrected Remedy Contact your authorized Golden Technologies Inc dealer 9 Flashes e Indicates other internal errors or faults e Your scooter will not operate until the problem is corrected Remedy Contact your authorized Golden Technologies Inc dealer Companion 32 Companion Owner s Manual GC240 GC340 GC440 XI WARRANTY da GOLDEN technologies Consumer Limited Warranty Scooters Effective June 1 2008 The following warranty is granted only to the INITIAL Consumer who has purchased our product and commences on the Date of Purchase by the Consumer from an Authorized Golden Technologies Provider The Consumer must have a warranty registration card filed with Golden Technologies to
29. nt and rear sections of the frame as shown in figure 20 so that they align properly Pull up on the T handle to lift the front section Once the frame hooks are properly aligned See figure 21 push down on the seat post to secure the frame together You will hear and feel a positive snap sound to confirm that the front and rear frames are connected Undo the Velcro straps from around the tiller and raise the tiller Battery Installation Install the batteries onto the scooter Reconnect the batteries See figure 17 Wrap the hook and loop strap around the battery and the battery harness See fig ure 22 Companion FIGURE 21 FRAME HOOK VELCRO STRAPS tih A ET F Mamat aii a eal le FIGURE 22 BATTERY INSTALLATION 24 Companion Owner s Manual GC240 GC340 GC440 VII ASSEMBLY WARNING Do not sit in or attempt to move your Companion unless the frame are rear carriage are securely engaged Accidental separation of the frame from the rear carriage may occur and cause injury of damage 4 REINSTALL THE SEAT 1 Make certain that the seat post is mounted in the seat post pedestal and adjusted to the desired height SEAT SWIVEL LEVER 2 Raise and hold the seat swivel lever and m8 then lift seat and position the seat swivel post into the seat post See figure 23 3 Push down on the seat to make certain that the seat swivel post is fully inserted and locked
30. o the front of the scooter 6 Raise the lever when placing the seat back on the seat post Seat Rotation Lever The seat can be rotated through 360 and locked at any 45 position 1 Pull up on the seat rotatation lever and rotate the seat to the desired position See figure 4 2 Release the handle to lock the seat at any 45 position Flip up Armrests Pull up on the end of either armrest to flip it up for easy transfer on and off your Golden Companion See figure 9 Armrest Angle To increase the armrest angle turn the armrest angle screw clockwise See figure 6 To decrease the armrest angle turn the armrest angle screw counterclockwise Companion ARMREST Aeren KNOBS FIGURE 9 FLIP UP ARMRESTS Companion Owner s Manual GC240 GC340 GC440 V OPERATION Freewheel Mode Your Golden Companion is equipped with a freewheel lever that can set your scooter in or out of freewheel mode The freewheel lever engages your park brake To disengage the brake and put your scooter in freewheel mode Push the brake handle in the direction of disengage on the label See figure 11 To engage the brake and take your scooter out of freewheel mode Push the brake handle in the direction of engage on the label See figure 10 Pushing the scooter too quickly in freewheel will cause the motor to act as a generator causing the scooter to become difficult to push F
31. ole responsibility of the consumer There is no other express warranty Implied warranties including those of merchantability and fitness for a particular purpose are excluded Liabilities for consequential damages are excluded This warranty gives you specific rights and you may also have other rights which may vary from state to state Companion 34 WARRANTY REGISTRATION FORM Golden Technologies Product Registration Form Please fill out this product registration form or you can also register your product online at www goldentech com Failure to register your product could result in significant delays should service be required Owner Information Name Address City State Zip Code Product Information Serial Number Purchased From City State Date Purchased Mail Completed Form To Golden Technologies 401 Bridge Street Old Forge PA 18518 Companion 35 LISA HAHH TOA PLACE STAMP HERE GOLDEN TECHNOLOGIES 401 BRIDGE ST OLD FORGE PA 18518 FOLD HERE SECOND Companion Il 3 wheel Companion Il 4 wheel 401 Bridge Street Old Forge PA Tel 800 624 6374 Y Fax 800 628 5165 technologies www goldentech com CompanionOM 081409
32. ols at the lowest speed setting See section V Operation 5 Slowly and carefully back your scooter down the incline 6 Carefully remount your Companion and resume normal operation Procedure 2 Emergency No Power Set the key switch to the Off position See section V Operation Dismount your Companion Set the freewheel lever to Disengaged While standing alongside the scooter carefully manually maneuver it down the slope When you have reached a level surface at the bottom of the slope position the freewheel lever in the engaged position See section VII Disassembly 6 Carefully remount your Companion and resume normal operation TES OP SES WARNING When your scooter is in freewheel mode the brake is released The weight of the scooter on a slope may cause you to lose control of the scooter If you do not feel capable of manually controlling your scooter down the slope request assistance or do not attempt to use this Procedure Motor Braking System Your scooter is equipped with a system that uses the motor to aid in braking This Motor Brake system is de signed to work when the key is in either the On position or the Off position When the key is in the On position the freewheel is in the engaged position and the scooter is under power the motor will help slow down the scooter as soon as you take your hand off of the throttle lever When the key switch is in the off position and the freewheel
33. portant safety and operating instructions Please view this video and read the Owner s Manual in its entirety for complete safety and operating instructions Slide Seat Mechanism A standard fea Control Panel Easy to read Delta Tiller handle Offers ture every Companion scooter features a display features backlit battery cushioned hand rests for mechanism that allows the seat to slide comfort and dual throttle con forward or backward for easier access to gauge two horn buttons the i key switch and the red button trol levers for easy right or the tiller and control panel and comfort that turns the headlight and tail _ eft hand use lights on and off Adjustable Armrests Your Com panion scooter features width height and angle adjustable armrests to find he most comfortable position as well to make transfers easier Off board charger The charger port is located conveniently on the tiller behind a protective cover Tiller Easy to use tiller offers infinite adjustment with its angle adjustment lever and can be adjusted without bending over Automatic Tiller Lock The tiller will automatically lock when folded down completely so that it does not swing from side to side during transport Tires Every Compan ion scooter comes with non marking non scuffing tires Headlights and tail lights A standard feature the headlights and taillights feature bright long lasting LED bulbs The headlig
34. reewheel slowly FIGURE 11 FREEWHEEL LEVER DISENGAGED WARNING Do not sit in or attempt to move your Companion unless the frame and rear Carriage are securely engaged Accidental separation of the frame from the rear carriage may occur and cause injury or damage WARNING Never set your Companion in freewheel mode when it is on an incline Never disengage the brake handle while you are operating your Companion Always make certain that your scooter brake is engaged before inserting the key into the key switch Companion 18 Companion Owner s Manual GC240 GC340 GC440 VI RIDING YOUR COMPANION MOUNTING NOTE For your first driving sessions make certain that your Golden Companion starts out on a level surface and that you will continue driving on a level surface To Get on Your Companion 1 2 3 8 9 Stand behind your Companion Make certain that the freewheel lever is in engaged position See figure 10 Pull up on the seat rotate lever See figure 4 e This lever is normally located on the right hand side of the seat but your Companion may be configured to have the lever positioned on either side of the seat FIGURE 12 FIGURE 13 e Once the lever is pulled up and held in the up position the seat can be freely rotated e Release the lever to lock the seat into one of the eight preset locking positions 5 Make certain that the seat is positioned for safe and easy mounting 6 7 Use the
35. ure 14 5 The seat can be folded for compact storing 2 REMOVING THE REAR SHROUD 1 Pull up on the sides of the shroud 2 Lift the shroud up and off the scooter See figure 15 3 REMOVING THE BATTERIES 1 After removing the shroud loosen the Velcro straps from around each battery See figure 16 Companion FIGURE 14 22 Companion Owner s Manual GC240 GC340 GC440 VII DISASSEMBLY Companion 2 Squeeze the locking ear on the connector and disconnect the batteries from the frame See Figure 17 3 Remove the batteries one at a time 4 Lower the tiller which will automatically lock into place once lowered 5 Wrap the V straps around the Delta tiller to help secure it See figure 18 NOTE The key must be removed from the key switch to fully lower the tiller The tiller will only lock when it is in the center posi tion 4 DISCONNECT THE FRONT AND REAR FRAME SECTIONS 1 Pull up on the T handle next to the seat post See figure 18 Pulling up on the T handle will separate the front and rear section 2 Your Companion scooter is now fully dis assembled See figure 19 FIGURE 19 COMPLETELY DISASSEMBLED 23 Companion Owner s Manual GC240 GC340 GC440 VII ASSEMBLY The Companion scooters are easy to assem ble Make sure the key is out of the key switch before assembling your scooter 1 1 Connect the frame sections Position the fro
36. wing Y Batteries Please consult battery manufacturer for any implied warranty Loss or theft of components ie keys baskets etc Y Damage caused by Battery fluid spillage or leakage Abuse misuse accident or negligence Improper operation maintenance or storage Commercial use or use other than normal Repairs and or modifications made to any part without the specific consent of Golden Technologies Exceeding the specified weight capacity of the unit Accessories other than those supplied or approved by Golden Technologies Failure to adhere to the product instructions Acts of Nature such as lightning strikes earthquakes etc Circumstances beyond the control of Golden Technologies VVVVV VWVVVV Y ANY PARTS ALTERED OR REPAIRED BY UNAUTHORIZED PERSON Warranty Service Warranty Service must be performed by an authorized Golden Technologies representative Golden Technologies reserves the right to replace warranted part s with refurbished or new part s at our discretion All labor charges service calls transportation costs or any other charge s associated with the installation of any warranted part s are the responsibility of the consumer Warranty is for the replacement of the parts only and does not include freight for the replacement parts Consumers are not to return any item s to Golden Technologies without prior written authorization Any damages incurred while warranted part s are in transport are the s
37. y and carefully e Do not try to descend or climb a slope whose gradient is greater than recommended a FIGURE 2 GOING UP AN INCLINE FIGURE 3 TRAVERSING AN INCLINE Maximum recommended incline is 8 WARNING If while you are driving down a slope your scooter starts to move faster than you feel is safe release the throttle control lever and allow your Companion to come to a stop When you feel that you again have control of your scooter push the throttle control lever forward and continue safely down the remainder of the slope DRIVING DOWN A DECLINE e Lower speed setting e Whenever it is safely possible drive forward down any ramp low rise or incline Golden Technologies Inc does not recommend that you drive your scooter in reverse down any incline ramp curb or low rise Backing down any slope may create a very hazardous situation Companion Companion Owner s Manual GC240 GC340 GC440 II SAFETY If it is necessary to back down a slope follow one of two procedures NOTE When using either of the following procedures to back down a slope Golden Technologies Inc strongly advises that you have the assistance of another person Procedure 1 Under Power 1 Set the key switch to the Off position See section V Operation 2 Dismount your Companion 3 Set the key switch to the On position See section V Operation 4 While standing alongside your scooter carefully operate the contr
38. y and smoothly Curbs e See specifications for maximum curb height e Always use caution when negotiating any curb e Go up or down a curb head on at a direct 90 angle e Approach and negotiate the curb so that both back wheels of your scooter go over the curb at the same time e Never negotiate inclines or curbs by traversing them Doing so may cause the scooter to tip over e Go down a curb slowly to avoid a jarring bump Use as little power as possible Grass and Gravel Your Golden Companion performs admirably on grass gravel and hills but you must follow the operational parameters presented in this manual Refer to the Safety section If you are unsure about any situation avoid it Common sense is your best protection e Feel free to use your Golden Companion on lawns or in park areas e Avoid long or high grass which may wrap around your scooter s axles e Avoid loose gravel Companion 21 Companion Owner s Manual GC240 GC340 GC440 VII DISASSEMBLY 1 REMOVING THE SEAT NOTE Pinchless seat hinges are standard on all Golden Companion scooters 1 Remove the key 2 Make sure that the scooter brake is en gaged 3 Loosen the adjustment knobs Slide the arms off the scooter if you are not able to carry the seat with the weight of the arm rests attached See figure 5 4 Remove the seat by pulling up and hold ing the seat lever and lifting the seat straight up and out of the seat post See fig
39. y voltage with the throttle control lever in the neutral position is below 19 volts e The batteries need to be charged e Your Companion will continue to operate at reduced speeds until the voltage falls to 17 5 volts e As the voltage drops you will experience a power loss Remedy Charge your Companion s batteries See Batteries and Charging in this section 2 Flashes e Indicates that the battery voltage has dropped to 17 5 volts e At this voltage your scooter will cease operation e If you have charged the batteries and the condition continues one or both of the scooter s batteries may be at fault e The continuance of this condition after you have charged your Companion s batteries may also indicate a problem with the battery charger Companion 30 Companion Owner s Manual GC240 GC340 GC440 X CARE AND MAINTENANCE 3 Flashes Consult your authorized Golden Technologies Inc dealer 4 Flashes Indicates that the motor control board is overloaded and overheated An overload can occur if you have been driving your Companion for an extended period of time up an incline that is steeper than the recommended grade see Specifications on page 13 An overload can occur if your Companion is carrying a payload that is higher then the recommended weight capacity See Specifications on page 13 for your Companion model weight capacity If your scooter is equipped with pneumatic tires and they are underinflated
40. you pull on the left side of the lever your scooter will move in the forward direction and when you pull on the right side of the lever your scooter will move in the reverse direction SEATING CONTROLS Armrest Height Adjustment 1 Loosen Armrest Height Adjustment Knob until you can pull it outward See figure 6 Note The knob is retained in its housing with a spring 2 While keeping the knob pulled raise or lower the armrest to the desired position then re lease the knob After releasing the knob you may have to raise or lower the armrest un til it aligns with the nearest locking position 3 Tighten the height adjustment knob Companion 16 Companion Owner s Manual GC240 GC340 GC440 V OPERATION Armrest Width Adjustment To adjust the armrest width 1 Loosen the adjustment knobs at the rear of the seat See figure 6 2 Slide the armrests in or out to the desired width See figure 7 3 Tighten the adjustment knobs Seat Height Adjustment To adjust the seat height 1 Remove the seat by raising the lever and lifting the seat straight up 2 Set the seat aside 3 Remove the bolt nut and washer that hold the seat post in the seat pedestal See figure 8 4 Position the seat post at the desired height while aligning the holes in the seat post and the seat pedestal 5 Reinstall and tighten the nut bolt and washer The bolt must be installed from the back of the pedestal with the nut and washer t
41. ystem while transporting your scooter e Never operate your vehicle if it is not functioning properly e Always use caution when driving on soft or uneven surfaces such as grass gravel Also use caution on decks where there is no railing e Never drive on the roadway except when you must cross the street e Always cross streets at intersections and use crosswalks or the most direct route making sure that your path is clear and that you are visible to motor traffic e Never drive your Companion up or down a step or curb that is higher than the ground clearance on the spec page e Never back up or down a step or curb e Do not drive your Companion in icy or salted conditions e Never operate your Companion while you are under the influence of alcohol Companion 10 Companion Owner s Manual GC240 GC340 GC440 HI EMI RFI The rapid development of electronics especially in the area of communications has saturated our environment with electromagnetic radio waves that are emitted by television transmitters cellular phones citizen s band radios CBs amateur radios ham radios wireless computer links microwave transmitters paging transmitters etc These electromagnetic EM waves are invisible and increase in strength the closer one gets to the source of transmission When these energy waves act upon electrical devices and cause them to malfunction or to function in an erratic or uncontrolled manner they are referred to as Ele
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