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Geneva Lab FRESH BREW 3205 User's Manual
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1. GENEVA HOT BEVERAGE MERCHANDISER OPERATOR MANUAL MODEL 3205 FRESH BREW 3206 FREEZE DRIED JUN 2008 4214803 C TABLE OF CONTENTS INTRODUCTION SPECIFICATIONS SAFETY WARNING GENERAL DESCRIPTION Cabinet Front Cabinet Rear MACHINE PARTS INSTALLATION SET UP Requirements Electrical Supply Water Supply Location Leveling Connect Water Connect Electrical Checklist FILL PRODUCT CANISTERS CHANGE MENU SELECTION LABELS ADJUSTING CUP RING SETTIN SET PRICE FOR SINGLE CUP VOLUME LARGE SET PRICE FOR DUAL CUP VOLUMES LARGE AND REGULAR CUP SIZE ADJUSTMENT FILL CUP COMPARTMENT 4 4 4 4 4 4 5 5 5 2 INGREDIENT VOLUME ADJUSTMENT FLUSH HEATER TANK BOWL amp BREWER Install Waste Containers Flushing the machine Flush Mixing Bowis Flush Coffee Brewer DRIP CATCHER MERCHANDISER RECORD CLEANING PROCEDURES Hygiene Safety Recommended items required Some Do s amp Don ts Daily Weekly Routine Monthly Routine DISMANTLING COFFEE BREWER UNIT FILTER BELT REMOVAL amp REPLACEMENT REFITTING THE COFFEEE BREWER INTERNAL KEYPAD FUNCTIONS USER KEYPAD TAKING A TEST VEND VIEWING COUNTER amp EVENT RECORDS Heading Menu s List Available Sub menu s DIAGNOSTIC Lot The Model and Serial numbers are needed for you to obtain quick service and parts information for your
2. GENEVA HOT BEVERAGE MERCHANDISER 3205 3206 4214803 19 FILTER BELT REMOVAL amp REPLACEMENT Figure 14a First note the Tension Locking Bar in the tensioned position Figure 14b Hold the carriage in your hand as shown using your fingers release the tension on the fiter belt by pulling back the tension arm in the direction indicated by the arrow hold whilst moving to the next step Figure 14c Push the Red release handle forward and rotate in the direction ofthe BIG arrow when the spindle is in the Upright position as shown by the small arrow pull the red handle back to lock in the relaxed position Figure 14d The filter belt can now be removed as shown IMPORTAN 1 The Coffee Filter Belt can be identified by its BLUE colored stitching thread part 4215265 001 II When fitting the new belt ensure the beltis passed under the soraper plate indicated by the arrow E Figure 14a Figure 14b Figure 14c Figure 14d 20 GENEVA HOT BEVERAGE MERCHANDISER 3205 320 REFITTING THE COFFEEE BREWER Open the door of the machine and switch machine off using the main switch e Fit the Steam Extractor Hood Fig 13h back onto the brewer chamber and refit the unit to the machine Recitach the sealing rod Fig 139 Refitthe carriage assembly Fig 13e Use the locking catches Fig s 130 amp 13d to lock the carriage
3. 7 __ Press 0 to enter a new price 8 Press4 movecurserlefi or 6 move cursor righi press2 morease prices 000 00 value or press 8 decrease value 9 _ Press 0 to accept the price for ALL LARGE PRICES 40 Press 2 or 8 to scroll to REGULAR PRICES REGULAR PRICES 41 Press 0 to enter a new price 12 Press 4 move curser left or 6 move cursor right press 2 increase value or press 8 decrease value Press 0 to accept the price for ALL REGULAR PRICES 000 00 Press ESCAPE LARGE PRICES Press 0 to select the drink selection price to change NOTE This is to set the prices for individual drinks different from the value setin STEP 9 for LARGE DRINKS COFFEE Press 4 move curser lefi or 6 move cursor right press 2 increase value or press 8 decrease value Press 0 to accept the price Price 000 00 Press 2 or 8 to scroll to REGULAR PRICES REGULAR PRICES Press 0 to select the drink selection price to change NOTE This is to set the prices for individual drinks different from the value set in STEP 13 for REGULAR DRINKS COFFEE Press 4 move curser let or 6 move cursor right press 2 increase value or press 8 decrease value Press 0 to accept the price Price 000 00 Press 2 or 8 to scroll to other selection price settings CUP PRICE Press 0 to accept CUP PRICE Note This is DISCOUNTED VALUE for using your own cup Press 4 move curser let or 6 move cursor ri
4. INTERIOR A sanitizer for cleaning amp disinfecting Some Do s amp Don ts Do not use metal scrapers Do not put any of the machine internal parts on the floor Do not take water for cleaning from a toilet area e Always wear protective gloves when using cleaning agents e Always use the correct cleaning agent for the application amp follow the manufacturer s instructions e Separate clothes should be used to clean specific areas of the machine parts These clothes should be kept separated in re sealable bags The CONTACT cloth should be used on areas of the machine that come into contact with drink preparation Whipper Station Parts Delivery Tubes Coffee Brewer Unit Parts Delivery nozzles Dispense Arm Ingredient Canister Shelf Ingredient Canisters Cup Compartment Cup Chute Cup Station 16 GENEVA HOT BEVERAGE MERCHANDISER 3295 3296 4214803 The NON CONTACT cloth should be used on other internal areas of the machine Liquid Waste Bucket Coffee Grounds Waste Bucket Cabinet Floor Coin Changer amp Validator Overflow Pipe All other internal surfaces The EXTERNAL cloth should be used on all external surfaces with exception of the cup station Daily Weekly Routine e After removing the ingredient canisters in order to fill them always wipe down clean the shelf Half fill the cleaning vessel bucket with clean hot water form the rinse hose and add the recommended amount of sani
5. seconds Aa GARAGE The hol inlet valve has had to be switched on gt 30 times since the last vend was taken NO CUPS Comes into force after 2 unsuccessful attempts to drop a cup Internal serial communication failure between the contol board ELECTRONICA and the RIO board 1O CONFIG ERR Board has not been initialized using the ENG LINK WASTE TRAY FULL Either the Liquid or Coffee ground waste bucket is ful of water HEATER INHIBITED The heater tank has not filed within the 3 5 minute me limit PLACE OWN CUP Sold out of cups Comes into force 15 seconds after staring to fil the heater tank REIN BOLER with water Indication of a slow rate of fll C BREWER FAULT Brewer unitis not cycling corecty a molor or cyce swilch faut meinen Fiter belt warning f activated comes into force after air pressure seen to be present after 7 seconds Brewer Fault comes into force after air pressure has seen to be FRIES BROKEN present after 20 seconds during a vend MEETS Cup door mechanism is not cycling correctly a molor or cyce switch faut NOTES 1 The event log will only record events that persist for tuo or more consecutive event log checks Event log checks take place once every 60s so in the worst case scenario an event may have to be in force for almost 120s before its recorded 2 The event log does not handle concurrent events If two or more fault conditions are active only the first occurrence will be recorded 26 The contents o
6. in place Refitthe splashguard Fig 13b Refitthe outlet elbow Fig 13a Re align the ingredient chutes into the brewer chamber Ensure that hands and loose clothing are clear of the brewer s Switch machine back ON Close and lock the machine Once machine has reset make a test of atleast one coffee GENEVA HOT BEVERAGE MERCHANDISER 3205 3206 4214803 21 INTERNAL KEYPAD FUNCTIONS ADVANCE COFFEE BREWER MDB MECH DISPENSE COIN FLUSH BREWER FLUSH ENTER n p UJ eel Figure 15 wu PROG MDB MECH FILL TUBES CUP TEST DRINK TEST COUNTERS The internal keypad is used to carry out a number of frequently required machine functions without entering Program mode In most cases a single press of the key initiates the function associated with each button If a further key press is necessary to end the action it wil be the ESC escape key The functions available from the internal keypad are a ADVANCE COFFEE BREWER If a coffee brewer is fitted pressing this key one time wil force the brewer unit to index to its next position in the cycle The purpose of this function is to allow the brewer to be locked prior to a flush cycle so that cleaning agents can be added if desired b MDB MECH DISPENSE COIN This key provides a method of emptying the change tubes of an MDB coin mechanism On pressing the key the external display will change to EMPTY TU
7. in the waste basket 3 Press the merchandiser onloff switch to the OFF position NOTE Water tank MUST be allowed to preheat for 15 to 20 minutes before filling coin mechanism or performing test vends because these will be automatically disabled if water temperature does not meet standard GENEVA HOT BEVERAGE MERCHANDISER 3205 3206 4214803 5 FILL PRODUCT CANISTERS DO NOT USE LIQUID INGREDIENTS WARNING FILL PRODUCT CANISTERS WITH POWDERED INGREDIENTS ONLY Ye 3 Figure 5a Canister Lineup 1 Always remove the ingredient canisters in order to fl them This prevents spillage of foodstuffs which will encourage the ingress of insects etc 2 Prior to removing an ingredient canister rotate the delivery chute in an upward direction to prevent spillage of product onto internal Figure 5c Locator Peg surfaces See Figure 5b 3 When removing each ingredient canisters always give ita shake to loosen up any compacted product to keep it free flowing 4 When filing the canisters hold the top and bottom of the canister and slowly lift it up so that the locator peg clears the peg hole Figure 5c Slide the canister forward unti it is out of the ingredient motor shaft Figure 5d Place canister on a sheet of paper or on an easily cleaned surface Remove lid from the canister Figure 5e 7 Open product bag that matches the name on the Canister Label where applicabl
8. of the cabinet CABINET FRONT The Cup Drop Assembly Coin Mechanism Controller Board and Cup Station are fitted to the rear of the door The Customer s keypad is on the door front panel Ingredient canisters are located on a shelf within the cabinet above the mixing area An extractor fan removes excessive moisture from the mixing systems helping assure that the systems function properly The moving dispense head keeps residue from previous dispensing cycles from dripping into the current dispensing cycle Level sensor probes assure that the waste buckets will not overflow When a level sensor probe is activated the water supply is shut off and the machine is rendered inoperable until the waste container is emptied CABINET REAR Access to the components and equipment in the rear section of the cabinet behind the rear panel is limited to the Trained Technician 2 GENEVA HOT BEVERAGE MERCHANDISER 3295 3296 4214003 Water for beverages travels through the inlet valve and into the water heater tank located at the top and back of the cabinet Solenoid dispensing valves direct the heated water to the appropriate mixing bowl Excessively hot water flowing from the tank activates a high temperature cut out switch When activated the cut out switch cuts off the electrical supply to the heater in the tank The cut out must then be reset to reactivate the heater Level probes located in the cabinet door and waste container allows the unit s con
9. under the cup dispensing tubes See Figure 10a T FLUSHING THE MACHINE Ensure that the Mixing Bowls are flushed daily and each time after refiling the canisters FLUSH MIXING BOWLS Figure 10b 1 Open Machine as instructed and ensure machine is switched ON 4 GENEVA HOT BEVERAGE MERCHANDISER 3295 3206 4214 2 Press FLUSH button See Figure 10b The Machine will flush all the whipper and mixing bowls with clean hot water Repeat as necessary 4 Once flushing has ceased the machine wil be ready for use FLUSH COFFEE BREWER 1 Open Machine as instructed and ensure machine is switched ON 2 Ensure that hands and loose clothing are clear of the brewer 3 Press the BREWER FLUSH button See Figure 10b The Machine will flush the brewer s with clean hot water 4 Repeat if necessary Once flushing has ceased the machine will be ready for use DRIP CATCHER Place a cup on the Drip Catcher Holder to prevent any remaining liquid in the base of the cup station from dripping onto the floor when the door is opened during servicing 1 The Drip Catcher is located on the inside of the door below the Cup Station 2 Place a 7 oz or 8 25 oz cup on the Drip Catcher Cup Holder See Figure 122 3 IMPORTANT Place the Overflow Bucket Sensor inside the drain bucket before closing the door See Figure 12b BUCKET SENSOR Figure 12a Drip Catcher f WASTE BUCKET SENSOR DRAI
10. ANT You are required to be aware of and adhere to all Federal State and Local laws regarding food handling and storage NOTE DO NOT use non food safe lubricants or cleaners SET UP REQUIREMENTS ELECTRICAL SUPPLY e MOV 60Hz 12A fused 240V 50Hz 13A fused The electrical outlet and supply circuit must be dedicated and isolated before connecting power to the machine The electrical outlet must be within 6 ft 2 m of the machine Preferably the switched outlet should be located behind the machine to prevent accidental damage or misuse WATER SUPPLY The main water supply must have 15 116 psi pressure The water outlet must have a shutoff valve so that the water supply to the merchandiser may be tured off during servicing The water outlet should be located behind the machine to prevent misuse LOCATION i WALL WARNING The Hot Beverage Merchandiser y a heavy item Ensure that sufficient personnel are available for lifting and transporting the HOT BEVERAGE machine Use proper lifting MERCHANDISER 4 46 procedures and equipment WALL The Hot Beverage Merchandiser must be located close to the appropriate electrical and water outlet There must be a minimum of 4 inches 100mm clearance between the rear of the cabinet and the wall to allow adequate ventilation See Figure 4a It placing in a comer location there must be at least 16 inches 406mm of space to the r
11. BE 0 05 AV ENTER OR ESC The currency value shown willbe that of the lower value coin tube in the mechanism The function of the EXTERNAL keys will change as described in Section 3 to allow actions to be performed on either the intemal or external keypad Pressing ENTER wil dispense a coin from the selected tube Pressing 4 or V selects the next previous coin tube Pressing the ESC escape key ends the process c MDB MECH FILL TUBES If an MDB coin mechanism is fitted this function allows the change tubes to be filed On pressing the key the external display will change to INSERT FLOAT 0 00 22 As coins are inserted the value displayed will reflect the total value of the money inserted Pressing ESC escape will cause the machine to retum to normal operation and zero the credit Water tank must be heated to spec temperature before this command wil function d BREWER FLUSH Fresh Brew model only Pressing this key initiates a flush cycle of all fresh brew units fited to the merchandiser simultaneously e PROG Pressing this key activates the code entry sequence required to access the protected levels of the machine control programs See Programming section f CUP TEST Dispenses a cup via the cup drop mechanism The cup spiral will not index unless a selection is made or a Cup Test performed 9 DRINK TEST Allows the next selection to be taken as a free vend h COUNTERS Pressing the COUNT
12. ERS key places the machine in manual audit mode Audit data is accessed via a series of menus The chart below shows the menu headings in bold text and the key presses required to navigate the menu are shown in italics While in this mode the functions of the external keypad change to allow counter information to be accessed from the external customer keypad GENEVA HOT BEVERAGE MERCHANDISER 3205 3206 4214803 23 USER KEYPAD When using SERVICE or COUNTERS mode the user keypad is used to navigate through the display menus the functions are as follows FUNCTION Move UP a list of menu options or increment a number Move DOWN a list of menu options or decrement a number Move the cursor LEFT Move the cursor RIGHT ESCAPE move to previous menu option or reject values entered ENTER the menu option displayed or accept the changes made 24 GENEVA HOT BEVERAGE MERCHANDISER 3295 3206 4214803 TAKING A TEST VEND Press the DRINK TEST key on the intemal keypad once and then make a drink selection on the external keypad 1f more than one test vend is required repeat the above procedure VIEWING COUNTER amp EVENT RECORDS Press the COUNTERS key on the internal keypad and using a combination of the display and the user keypad to navigate see USER KEYPAD above the following records can be viewed Heading Menu s DRINKS COUNTERS The total number of each primary drink sele
13. LING COFFEE BREWER UNIT Fresh Brew Model only WARNING Keep hands fingers and loose clothing clear of the brewer unit when it is in motion Open the door of the machine and switch machine OFF using Main Switch Tum the Coffee Canister Dispense Chute upward to prevent ingredients being spilled onto the floor of the machine e Figure 13a Remove the Coffee Brewer outlet spout e Figure 13b Remove the Brewer splashguard by lifting the cover up and toward you e Figure 13c amp Figure 13d Lift and release both of the carriage locking catches pA Figure 13a N Figure 13b Figure 13c Figure 13d 18 GENEVA HOT BEVERAGE MERCHANDISER e Figure 13e Remove the filer carriage by sliding it towards you Figure 13e Figure 13f Unclip Detach the Sealing Rod Connector by puling towards you Importa When re assembling do not forget to reconnect the Sealing Rod Figure 13f Figure 13g Holding the Brewing Chamber as shown pull it gently towards you to remove it Figure 13g e Figure 13h Lift off he Steam Extractor Hood Important When replacing the Steam Extractor Hood ensure itis located behind the release catch and that itis sat down properly as shown Figure 13h Use de staining product to clean the Brewer cylinder steam trap and carriage assembly Then rinse all parts thoroughly with clean water
14. N BUCKET Figure 12b Waste Bucket Sensor MERCHANDISER RECORD A schedule sheet for cleaning and maintenance should be Kept up to date at all times A schedule sheet clip has been provided for your convenience It can be found beneath the internal Keypad The space is large enough for an 85x11 sheet GENEVA HOT BEVERAGE MERCHANDISER 3205 3206 4214803 15 CLEANING PROCEDURES Care should be taken when cleaning the interior of the merchandiser as high temperatures may be present on components and liquids Hygiene A high standard of personal hygiene is essential for a coffee vending machine operative Hair amp clothing must be neat amp clean Hands amp finger nails must be washed thoroughly before any work commences in the drink preparation areas Jewellery should be kept to a minimum An operative who is suffering from cuts sores or any form of illness must inform their supervisor before commencing any work in the drink preparation area Safety All cleaning tasks should be undertaken with the machine Switched OFF by means of the Switch located in the back left had corner of the cabinet above the ingredient canisters Recommended items required Disposable non linting clothes contact non contact amp external Clean disposable gloves Plastic scraper Spray bottle Cleaning bucket EXTERIOR Cleaning agent for removing stubborn stains Glass cleaner or similar for cleaning the plastic screens
15. S e DISCONNECT UNPLUG POWER TO THE MACHINE BEFORE SERVICING Lethal voltages are exposed when any panel inside the cabinet is removed if power is supplied to the on off switch Installation and maintenance of the Hot Beverage Merchandiser is to be undertaken only by trained personnel who are fully aware of the dangers involved and who have taken adequate precautions The Hot Beverage Merchandiser must be grounded earthed Do not tamper modify or remove the ground pin from the power plug Should the power cord or plug become damaged a trained person from an approved service agent must perform the replacement using only factory approved parts Do not ground earth the machine to the water supply pipe Keep clear of the Brewer Unit when it is operating The Hot Beverage Merchandiser is a heavy item Ensure that sufficient personnel are available for lifting and transporting the machine Use proper lifting procedures and equipment The water in the heater tank and the tank itself are hot enough to scald or burn even some time after the machine has been switched off The water tank must be drained filed with cold water and drained again before any attempt is made to handle it or any of its associated parts e The Controller Board is fitted with a lithium battery Abuse of this type of battery can lead to overheating venting explosion release of potentially hazardous materials and spontaneous ignition The lithium
16. battery must not be charged by or connected to any other source of power The battery must not be short circuited or forced to discharge its stored energy The battery must not be subjected to physical damage or overheating ONLY the Trained Technician should attempt controller board replacement e Care must be taken to protect the Hot Beverage Merchandiser from frost Do not attempt to operate the machine if it becomes frozen Contact the nearest service agent immediately Do not restore the machine to operation until it has been checked and approved for use by the service agent e Due to the risk of being scalded by hot beverages young children the aged and the infirm should not be allowed to operate the Hot Beverage Merchandiser unsupervised IMPORTANT Please refer to the safety manual pin 4206816 for additional safety information GENERAL DESCRIPTION Opening the merchandiser door via the key operated lock allows access to its internal components Equipment inside the Hot Beverage Merchandiser is arranged in two sections front and rear When the merchandiser door is open the Operator has immediate access to those items which he or she will be controlling or adjusting Ingredient Canisters Cup Compartment Coin Mechanism Waste Buckets etc The remaining equipment Water Heater Valves Electrical and electronics components etc access to which is limited to the Trained Technician are located behind the panel at the rear
17. ction e TOTAL VEND COUNT The grand total of all drinks vended includes those vends with use of own cup VENDED CUP COUNT The number of cups vended INGREDIENT COUNTERS The weight in grams of each primary ingredient EVENT LOG A diagnostic log of events the description time and date are recorded e FINANCIAL AUDIT A range of sub menus giving monetary values Available Sub menu s DRINKS COUNTERS Upon pressing ENTER scroll downlup the list of each primary drink selection e TOTAL VEND COUNT Upon pressing ENTER the grand total is displayed VENDED CUP COUNT Upon pressing ENTER the total number of cups dispensed is displayed INGREDIENT COUNTERS Upon pressing ENTER scroll downlup the list of each primary ingredient throw weight in grams Note This needs to be set up in SERVICE MODE to function EVENTLOG Upon pressing ENTER scroll downlup the lst recorded events for diagnostic purposes see table below or more details FINANCIAL AUDIT Upon pressing ENTER the following sub menus are available PERMANENT COUNTERS Giving PAID TEST amp FREE values TUBE CONTENTS Each change tube value can be viewed RESETTABLE COUNTERS Giving PAID TEST amp FREE values GENEVA HOT BEVERAGE MERCHANDISER 3205 3206 4214803 25 DIAGNOSTIC LOG Displayed Message Explanation of Condition avarice A key on the user keypad has been closed continuously for gt 15
18. e according to the instructions on the bag 8 Slowly pour the product into the canister Figure 5f Product must be loose for proper dispensing DONOT tap the sides of the canister DO NOT compress or compact product into the canister e Leave a gap from the top of the product to the lip of the Figure 5e Canister Lid canister Figure 5g 9 Replace canister lid Figure 5e 10 Review the canister arrangement as shown in Figure 5a Hold the canister carefully at the bottom and top to prevent spiling Gently place the filed canister back on the product shelf Figure 5d 11 Line up the hollow shaft in the back of the canister with the ingredient motor shaft See Figure 5d 12 Slowly slide the canister toward and over motor shaft until locator peg falls inside the hole on the product shelf See Figure 5c Figure 5f Fill Canister 6 GENEVA HOT BEVERAGE MERCHANDISER 3295 3296 4214 13 14 Rotate the product chute so that it points down dispense position to the whipper bow See Figure Sb Repeat above steps for other canisters Figure 5g Do Not Pack CHANGE MENU SELECTION LABELS X cup coma lt lt Figure 6a Bottom Wing Nut Figure 6b Inside Wing Nuts 1 Remove and save the wing nut located on the right side below the cup compartment as viewed from behind the door See Figure 6a Open the cup compartment door Remo
19. f tnis pobleaon re presented fr informatie purposes oniy and white every efort has been made o ensure their accuracy they are not to be construed as waranter or paises eer ord egndng e products or servises described er or eir use pees We reserve he ii to modi or improve he eats r Speceatans of such products at any Ume wiht notce Number One In Quality Vendzet Venti 16 Noth oh Sst zx Waukce lowa 30283 utd Siez of Arca USA amp Canada International Service 4800 833 4411 515 2743641 Parts 888 259 9965 Email vendnet vendnetusa com Web Site www vendnetusa com
20. ght press 2 increase value or press 8 decrease value Press 0 to accept the DISCOUNTED VALUE Price 000 00 Press three times to exit the programming mode SELECT DRINK TO SHOW PRICE 10 CUP SIZE ADJUSTMENT IMPORTANT Your Hot Beverage machine has been factory set for use of 8 25 oz PAPER hot beverage cups The machine can also be set up to use 7 9 10 or 12 oz cups If you are not using 8 25 oz cups you must readjust the machine before use This is a 2 part procedure Both Cup Size Adjustment and Adjusting Cup Dispenser Opening must be accomplished STEP 4 On internal keypad press PROG pee 2 On external keypad enter code 1111 SET PRICING MODE 3 Using 2or 8 Scroll to CONFIGURE MC CONFIG NC 4 Press 0 GENERAL SETTINGS 5 Using 2or 8 Scroll to SETCUP SIZE CUP SIZE 6 Press 0 XXor T Using 2 or 8 scroll to desired size 8 2502 8 Press 0 to confirm selection 8 2502 9 Press to exit programming mode Oe GENEVA HOT BEVERAGE MERCHANDISER 3205 3206 4214803 g FILL CUP COMPARTMENT LA JA Figure 9a Cup Spirals Figure 9b Cup Stacks Figure 9c Keypad Cup Test 1 Check that the top and bottom spirals are aligned the same and have room for three 3 stacks of cups See Figure 9a 2 The cup compartment can have a total of five 5 cup stacks Load the compartment with Cups starting with the first stack in the cup dispenser
21. ight hand wall to allow the door to open property m xu d igure 4a Distance From Wall LEVELING The Hot Beverage Merchandiser must be level for proper operation Using a level as a guide turn the machine s leg levelers as needed until all levelers are touching the fior If it is properly leveled the merchandiser should not rock or teeter on any of the levelers 4 GENEVA HOT BEVERAGE MERCHANDISER 3295 3206 4214003 When the machine is level the door can be opened to any position and not swing either way Try the door at various open REMOVE PROTECTIVE CAP positions before deciding that the machine is leveled CONNECT WATER Before connecting the hose to the machine flush the water supply system via the shutoff valve to remove any impurities Which may have accumulated in the supply pipe or water hose The merchandiser s water inlet a standard 14 NPT female water hose connector is located on the back of the machine Remove the plastic protective cap See Figure 4b There is also a 3 8 Flare Fitting supplied inside the waste bucket if this is preferred Connect the water supply hose to machine water inlet and sma ensure that all fitings are tight Tum on the water supply at the shutoff valve and check for leaks both outside and inside of the machine Figure 4b Power Cord amp Water Inlet CONNECT ELECTRICAL gt Plug the Hot Beverage Merchandiser power cord i
22. machine The numbers are listed on the identification plate located on the back side of the cabinet of the machine MODEL NUMBER SERIAL NUMBER INTRODUCTION 1 10 The information contained in this service manual is applicable to the Hot Beverage Merchandiser The Hot Beverage Merchandiser line consists of two types of coin operated microprocessor controlled Hot Beverage Merchandisers that dispense a range of hot beverages in response to keypad selections Two versions of each model are available gt Freeze dried INST Freeze dried Coffee and Tea gt Fresh Brew SFB Fresh Brew Coffee This manual uses the SFB version as the basis for examples Where significant differences between versions exist this will be highlighted in the main body of the document Due to customer requirements however some features may vary from those described e g extras fitted variations in programming etc Cups from a cup drop mechanism are dispensed to contain the beverages Selections are made on a 12 button keypad and an LCD display panel indicates status and beverage selection information The status of the machine may be monitored and the configuration altered by accessing a menu of program options using both internal and external Keypads A number of sub options are included under each option the settings of which can be altered A feature of the Hot Beverage Merchandiser is the mobile dispense head which moves to a parked position awa
23. mechanism followed by three 3 additional cup stacks See Figure 9b The cup stacks must be aligned with the top and bottom spirals Add the fifth cup stack directly in front ofthe fourth cup stack and place it tight against the left side wall of the compartment Close and latch the cup compartment door 4 Find the internal keypad on the left side of the door as viewed from the rear of the door Press the square marked CUP TEST See Figure 9c 4a The cup should be dispensed via the stainless steel cup chute and land squarely on the platform of the delivery compartment See Figure 9e 4b If the cup gels stuck at the counter balance wire loosen the counterweight and slide it up to lessen the weight against the cup See Figure 9d Repeat step 4 i ADJUSTABLE COUNTER Figure 9d Counterweight Figure 9e Delivery Compartment 12 GENEVA HOT BEVERAGE MERCHANDISER 3205 3206 4214 INGREDIENT VOLUME ADJUSTMENT Follow the instructions below to change the ingredient volume settings STEP DISPLAY PLEASE ENTER On internal keypad press PROG ACCESS CODE On external keypad enter code 3333 or current Manager code INGREDIENT TIMES mm DRINKS OF SIZE i REGULAR SET TIMINGS FOR Press 0 The first product selection is displayed COFFEE To scroll to a different product selection press 2 or 8 repeatedly unti the desired product name is displayed Press 0 The first ing
24. nto a 110V 60Hz 12A 240V 50Hz 13A switch supply socket With the plug fitted to the socket ensure that the cable is not stretched distorted or hampered by any object CHECKLIST Itis essential that the technician responsible for installing and commissioning the machine ensures the following 1 Al electrical and water supplies are correctly and safely connected and that the water heater overflow pipe is not trapped or pinched remove canisters to access and remove rear panel to check status of overflow pipe 2 All covers panels and access doors are in place and secured and the machine is in a SAFE condition 3 The Operator is familiar with the SAFETY PRECAUTIONS for the machine 4 The Operator appreciates the importance of hygiene and regular cleaning of the merchandiser With water and electricity sources connected to the machine check the water heater operation as follows 1 Press merchandiser on off switch upper left side of interior back wall to the ON position Water will flow into the water tank Wait approx 1 minute and the water will shut off safety feature Then turn the power switch OFF wait a few seconds and turn the power switch back ON Water will continue to the tank When water reaches the probe level the heater will turn on as indicated by the heater indicator light to the right of the on off switch There should be no water overfiow into the waste basket 2 Ensure that the waste level probe is positioned
25. o accept the price for ALL LARGE PRICES 10 _ Press ESCAPE LARGE PRICES Press 2 or 8 to scroll to other price settings for LARGE PRICE NOTE This is to set the prices for individual drinks different from the value setin STEP 9 LARGE PRICE Press 0 to select the drink selection price to change Press 4 move curser lefi or 6 move cursor right press 2 increase value or press 8 decrease value Press 0 to accept the price COFFEE Price 000 00 Repeat steps 11 to 14 to set prices for any other drinks Press ESCAPE LARGE PRICES Press 2 or 8 to scroll to other selection price settings CUP PRICE Press 0 to accept CUP PRICE Note This is DISCOUNTED VALUE for using your own cup 19 Press 4 move curser left or 6 move cursor right press 2 increase value or press 8 decrease value 2 Press 0 to accept the DISCOUNTED VALUE Press three times to exit the programming mode CUP Price 0 00 SELECT DRINK TO SHOW PRICE SET PRICE FOR DUAL CUP VOLUMES LARGE AND REGULAR Dual Menu Label set is required to set this option Order PIN 4214600 Dual Drink Cup Menu Label set STEP DISPLAY 1 On internal keypad press PROG reser 2 Onexternal keypad enter code 1111 SET PRICING MODE 3 Press 2or8 CHANGE PRICES 4 Press 0 LARGE PRICES 5 __ Press 2 or 8 to scroll to SET ALL PRICES SET ALL PRICES 6 Press 0 LARGE PRICES
26. redient setting is displayed OP Sugar Mod 0 To scroll to a different ingredient press 2 or 8 repeatedly Press 0 You are now ready to change the ingredient percentage value Press 4 move cursor lefi or 6 move cursor righ or press2 mcrease op Sugar Mod Value S or 8 decrease 7 NOTE Value can only be changed in 5 increments up to plus or minus 25 10 Press 0 enter to accept the revised setting OP Sugar Mod 5 11 To modify another ingredient in this product selection repeat steps 7 through 10 To modify another product selection press and repeat steps 5 through 10 SELECT DRINK 12 Press three 3 imes to exit the programming mode FROM MENU Note 0 indicates the factory default value Retuming changed percentages to 0 will retum items to factory default values GENEVA HOT BEVERAGE MERCHANDISER 3205 3206 4214803 13 FLUSH HEATER TANK BOWL amp BREWER BEVERAGE cs DISPENSING WT a BREWER OPTION FRESH BREW ONLY p HEATER TANK A OVERFLOW TUBE 1h ISI PLACE LARGER WASTE CONTAINER UNDER THE BREWER AND OVERFLOW TUBE HOT WATER DRAIN TUBE L PLACE SMALLER WASTE i CONTAINER UNDERNEATH n CUP DISPENSING TUBES Figure 10a INSTALL WASTE CONTAINERS 1 Place a trash liner 13 Gal inside the large waste container Place the waste container under the heater tank overflow tube and the brewer 2 Place the small bucket
27. s to the left of the cup ring On the internal keypad press the Cup Test button The entire cup stack should advance and fall into the cup ring If a cup drops completely through the mechanism the mechanism stil needs adjustment retum to step 3a 3b 3c TNI TIGHTEN Loosen Figure 8c Cup Diameter Adjustment POST NOV2007 4 WRONG gt cup I CAM OPENING TOO TIGHT CUP NOT SEATED ON MECHANISH M WRONG gt cup I j I CAM OPENING TOO WIDE LOADED AUTOMATICALLY CORRECT i Gh CAM SURFACE Figure 8d Cup Position In Mechanism 8 GENEVA HOT BEVERAGE MERCHANDISER SET PRICE FOR SINGLE CUP VOLUME LARGE The following procedure sets the price for the three 3 item types filed Regular Cup Cup Only and a filed Large Cup For additional information regarding Set Pricing Modes and Change Prices please refer to the programming section of this manual STEP DISPLAY PLEASE ENTER 1 On internal keypad press PROG ACCESS CODE 2 On external keypad enter code 1111 SET PRICING MODE 3 Press2or8 CHANGE PRICES 4 PressQ LARGE PRICES S Press2or8 to scroll to SET ALL PRICES SET ALL PRICES 6 Press LARGE PRICES 7 __ Press 0 to enter a new price 8 Press 4 move curser lefi or 6 move cursor righi press2 morease priceagyg value or press 8 decrease value 9 Press 0 t
28. se steps change only the beverage label Only the Trained Technician may change beverage type or content GENEVA HOT BEVERAGE MERCHANDISER 3205 3208 4214803 ADJUSTING CUP RING SETTING The cup mechanism has been factory adjusted for an 8 25 oz paper hot beverage cup Follow the instructions below to adjust the cup diameter size if necessary supe RIGHT TO UNLATCH OPEN CUP COMPARTMENT DOOR Figure 8a Cup Compartment Latch LOOSEN c TIGHTEN INCREASE a ia Decrease Figure 8b Cup Diameter Adjustment PRE NOV2007 1 Open the cup compartment door by sliding its plastic latch to the right See Figure 8a 2 Take a cup from the stack of cups that will be used in the machine and place the cup in the cup dispenser ring 3 While facing the back of the door find the cup dispenser adjustment screw located on the right side of the cup dispenser Use a Phillips screwdriver to loosen the screw DO NOT remove the screw See Figure 8a amp Figure 8b 3a Adjust the cup mechanism back and forth so that the cup lip rests on top of the circular cams of the cup dispenser mechanism See Figure 8d Push or tap the cup from the bottom end so that it moves up and down freely If it does not move freely or if it falls through the mechanism when tapped go back to step 3a When steps 3a and 3b are satisfied then tighten the screw See Figure 8c 4 Place a stack of cup
29. tizer Remove all mixing bowls chambers delivery tubes amp nozzles and place in cleaning vessel bucket Dismantle coffee brewer filter platform amp chamber and place in cleaning vessel bucket see below for detailed instructions e Remove all chutes from the ingredient canister outlets and place in cleaning vessel bucket Wipe downiclean internal surfaces of cabinet Clean sanitize the parts in the cleaning vessel bucket rinse thoroughly with hot water and refit ensure the canister chutes are dry e Remove the drain tray grill from the underside of the cup station and place in cleaning vessel bucket Remove the upper rinse funnel and place in cleaning vessel bucket Spray some sanitizer on the cup chute and cup counter balance and clean surfaces e Spray some sanitizer on the internal surfaces of the cup station and clean Clean amp refit the rinse funnel amp drain tray grill Wipe down clean internal surfaces of door Monthly Routine e Remove all ingredient canisters and remove the front stainless steel place in cleaning vessel bucket Remove the stainless steel cup chute by slackening the 2 fixing screws and lifting off keyhole slots place in cleaning vessel bucket Wipe down clean the surface under the ingredient shelf Clean and refit parts e Refit the ingredient canisters GENEVA HOT BEVERAGE MERCHANDISER 3205 3206 4214803 17 DISMANT
30. trol system to monitor the liquid level in the waste containers and prevent overflow MACHINE PARTS Ingredient Canisters Splash Guard Coffee Brewer Unit Cup Storage Compartment Internal Keypad Rinse Hose Stainless Steel Canister Shelf Door Lock Whipper Chamber amp Station Cup Delivery Chute Water Upper Filter Rinse Funnel Cup Station Waste Bucket Coffee Safety Probe Grounds Cash Box Drain Tray Liquid Waste Waste Bucket Cup Station Bucket GENEVA HOT BEVERAGE MERCHANDISER 3205 3206 4214803 3 INSTALLATION WARNING Disconnect or unplug power to the machine before servicing 1 Servicing personnel must be familiar with the SAFETY WARNINGS listed in this manual and the Safety Manual PIN 4206816 before undertaking any installation or maintenance procedure on the Hot Beverage Merchandiser Any procedure which is found to be impractical inadequate or inaccurate should be reported to the Management for further investigation 2 The information given in this section covers installation and maintenance procedures for the Hot Beverage Merchandiser Only authorized personnel who have knowledge or experience with the equipment and using only the manufacturer s approved parts should carry out these procedures 3 The requirements of proper hygiene in respect of food products must be ensured at every level of contact with the Hot Beverage Merchandiser and the ingredients associated with it IMPORT
31. ve and save the 3 wing nuts located on the right side of the cup compartment Loosen 2 wing nuts holding the Top Cap Molding See Figure 6b Lift Top Cap Molding and loosen Retaining Strip on the left side of the Top Sign Front on the front of cabinet door Remove the Retaining Strip and Top Sign Front assembly See Figure 6c This is most easily done by applying outward pressure on the wing nut screws on the inside of the door Place the Top Sign Front on a clean non abrasive surface Locate the menu selection label behind the Top Sign Front See Figure 6d Carefully slide the menu selection label out of its pocket Insert the new menu selection label through the slots Check the TOP CAP MOLOING LEFTRETANING STRIP UN EA Elm i CI Figure 6c Remove Top Sign Front Figure 6d Menu Selection Label front of the Top Sign Front to make sure that the menu selection labels are correctly aligned Insert the right edge of the Top Sign Front into the slot of the right side Retaining Strip See Figure 6c Slip the left side Retaining Strip over the left edge of the Top Sign Front Push the Retaining Strip back into place See Figure 6c To accommodate the rounded front design carefully bow the left edge of the assembly to the right until you are able to press the three retaining screws back into position Reinstall and tighten the wing nuts saved from steps 1 and 2 See Figure 6a and Figure 6b NOTE The
32. y from the cup port after each beverage is vended preventing the possibility of any residue from the previous delivery cycle dripping into the next one Hot Beverage Merchandiser machines require a single phase 120V electrical supply from a 12A outlet and a cold water supply These services connect to the machine through the rear of the cabinet Maintenance of the coffee machine must be undertaken only by personnel who are authorized and suitably qualified The contents of this publication are presented for informational purposes only and while every effort has been made to ensure their accuracy they are not to be construed as warranties or guarantees express or implied regarding the products or services described herein or their use or applicability The manufacturer reserves the right to modify the designs or specifications of such products at any time without notice SPECIFICATIONS DIMENSIONS HEIGHT 72 inches 1830 mm DEPTH 26 8 inches 680 mm WIDTH 27 6 inches 700 mm SHIPPING WEIGHT 360 Ibs 163 kg Fresh Brew version ELECTRICAL 120 Volts 60 Hz 9 2 Amps nominal 240 Volts 50 Hz 13 Amps CUP CAPACITY QUANTITY Up to 400 12 oz cups SIZES Toz 8 aoz 907 10 oz amp 120z OPERATING ENVIRONMENT LOCATION For indoor use only SOUND LEVEL Produces less than 70dBA during normal operation TEMPERATURE 46 F 8 C 90 F 32 C GENEVA HOT BEVERAGE MERCHANDISER 3205 3206 4214803 1 SAFETY WARNING
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