GE General Electric Heat Pump 5100 User's Manual
Contents
1. Manager Consumer Affairs GE Appliances Louisville KY 40225 Zoneline 5100 Series Printed in Singapore2. Service N First contact the people who ser Finally if your problem is still If for some reason you viced your air conditioner Explain not resolved write are not happy with the why you are not pleased Major Appliance service you receive here Next if you are still not pleased Consumer Action Program are three steps to follow write all the details including 20 North Wacker Drive for further help your phone number to Chicago IL 60606 Consumer Relations GE Appliances Louisville KY 40225 33 AIR CONDITIONER WARRANTY What is Covered Whatis Not Covered Staple sales slip or cancelled check here Proof of original purchase date is needed to obtain service under warranty FULL ONE YEAR WARRANTY For one year from date of original purchase we will provide free of charge parts and on site service labor to repair or replace any part of the room air conditioner that fails because of a manufacturing defect FULL FIVE YEAR WARRANTY For five years from the date of original pur chase we will provide free of charge parts and on site service labor to repair or replace any part of the sealed refrigerating system the compressor condenser evaporator and all connecting tubing that fails because of a manufacturing defect LIMITED 2ND THROUGH 5TH YEAR PARTS WARRANTY This limited 2nd through 5th year parts war ranty applies only to units purchased after January 1 1995 For the second through th
3. 08 volt units See page 12 Replacing 265 volt units The National Electrical Code NEC requires units connected to a power source over 250 volts to be permanently connected GE power connector kits required for this model are listed on the Essential Elements label on top of the new chassis Power connector kits with an L or LF suffix include a length of conduit designed for use with RAK203 sub base If you are using a different sub base order a kit without the L or LF suffix You will have to supply the proper length of conduit and the necessary conduit connectors If the existing sub base has a recep tacle or connector inside remove it Using a GE power connection kit reconnect the unit wiring to the building wiring via conduit This wiring must be contained in conduit to comply with the NEC Imp ql ortant electrical safety read carefully Important Notes Notes Follow the National Electrical A CAUTION Code NEC or local codes and Installer Leave these ordinances Do not use an extension cord with instructions with the this unit For personal safety this Zoneline air conditioner Aluminum building wiring may present special problems consult a qualified electrician installations are specified on the e When the unit is in the STOP nameplate of each unit position there is still voltage to the electrical controls must be properly grounded Owner K
4. Zoneline Heat Pump M odel 5100 Series Zoneline Owner s M anual Important Safety Information Operating Instructions The Controls on Your Zoneline Care of Product Installation Instructions Important Electrical Safety Adjustments and Auxiliary Controls Helpful Information Things That Are Normal If Something Goes Wrong Before You Call For Service GE Service Numbers Warranty GE Answer Center 800 626 2000 GE Appliances 49 7350 Before using your Zoneline Need Help Help us help you Welcome to the GE family We re proud of our quality products and we believe in dependable service You ll see it in this easy to use manual and you LI hear it in the friendly voices of our customer service department Staple your receipt to the inside back cover of this manual You will need it to obtain service under warranty Before you call for service there are a few things you can do to help us serve you better Read this manual It contains instructions to help you use and maintain your Zoneline properly 8 00 626 2000 Save time and money Check the section titled If Something Goes Wrong before calling This sec tion was designed to solve common problems that might occur Best of all you ll experience these values each time you enjoy the comfort of your Zoneline That s important because your new Zoneline will be part of your family for a long time Wri
5. and off or are adjusted to change the room temperature Water will collect in the base pan during high humidity or on rainy days The water may overflow and drip from the outdoor side co O of the unit The indoor fan runs continuously when the unit is operating in the WHIR cooling mode unless the fan switch behind the room cabinet is set ee at cycle fan up This will cause the fan to cycle on and off with the z compressor You may also hear a fan noise stop and start xe g You may notice a few minutes delay in starting if you try to restart the Ae Zoneline too soon after turning it off or if you adjust the thermostat oe oe right after the compressor has shut off This is due to a built in restart protector for the compressor that causes a 3 minute delay The compressor shuts off before and after the defrost cycle S I LE N Full resistance heat comes on during the defrost cycle to maintain room comfort 19 Problem Zoneline Doesn t Start Zoneline Does Not Cool or Heat as it Should 20 If Something Goes Wrong Possible Causes The unit is unplugged The fuse is blown circuit breaker is tripped The unit is waiting for the compressor overload protector to reset Airflow is restricted The temp control may not be set high or low enough The air filter is dirty The room may have been hot or cold Air is escaping Before you call for service W hat to Do Make sure the Zone
6. e fifth year from date of original purchase General Electric will provide free of charge parts that fail as a result of a manufacturing defect Parts covered are fan motors switches thermostat heater heater protectors com pressor overload solenoids circuit boards Service trips to to teach you how to use the product Read your Owner s Manual If you then have any questions about operating the product please contact your dealer or our Consumer Affairs office at the address below or call toll free GE Answer Center 800 626 2000 consumer information service Improper installation If you have an installation problem or if the air conditioner is of improper cooling or heating capacity for the intend ed use contact your dealer or installer You are responsible for providing adequate electrical connecting facilities auxiliary controls thermistors Freeze Sentinel frost controls ICR pump capaci tors varistors and indoor blower bearing This is a limited parts only warranty and does not include labor or transportation to and from the service shop oi oh of 2 oi of of of oi 2 of 2s oie ois ok of 2s of of of os ois 2 oh ok 2 ok ok ok ok ok ok ok ok ok ok ook This warranty is extended to the original purchaser and any succeeding owner for products purchased for use in the 48 main land states Hawaii and Washington D C In Alaska the warranty is the same except that itis LIMITED because you must pay to shi
7. eep these instructions for future use Protective devices fuses or circuit breakers acceptable for Zoneline Disconnect the power to the unit before servicing by 1 Removing the power cord if it has one from the wall receptacle or 2 Removing the branch circuit fuses or turning the circuit breakers off at the panel Zoneline Components Components YOU WILL NEED Exterior grille louver Wall case Zoneline unit Room cabinet Universal power i Universal power connector kit cord kit Phillips screw driver Shipped with the Zoneline unit Check the Essential Elements list on the unit 11 Installation Instructions 230 208 Volt Electrical Supply Tandem 15 Amp Perpendicular 20 Amp Large Tandem 30 Amp Electrical wiring wall outlets 230 208 volts 265 Volt Electrical Supply Inner conductors Electrical junction Mounting plate Cover plate supply with screws conductors 12 A power connection kit must be used to supply power to the Zoneline unit The appropriate kit is determined by the voltage the means of electrical connection and the amperage of the branch circuit Connections of 208 or 230 volt circuits may be with a universal power cord kit or a permanent connector kit All wiring including installation of the receptacle must be in accor dance with the NEC and local codes ordinances and regulations All 265V units mus
8. line plug is pushed completely into the outlet e Check the house fuse circuit breaker box and replace fuse or reset the breaker This is normal The Zoneline will start again after it resets e Make sure there are no curtains blinds or furniture blocking the front of the Zoneline Turn the control to a lower or higher number NOTE The temperature limiter may be limiting the temperature range Clean the filter at least every 30 days When the Zoneline is first turned on you need to allow time for the room to cool down or warm up Set the vent control in the CLOSE position TD What to Do Problem Burning Odor at the Start of Heating Operation CALL SVC Indicator Light The Air is Not Always Cool or Hot During Operation The Air Does Not Feel Warm Enough During Heating Operation Possible Causes Dust is on the surface of the heating element The compressor may have failed The heat pump is not producing hot air The fan switch may be set at continuous fan down The heat pump alone produces air that feels cooler than desired This can cause a burning odor at the beginning of the heating operation This odor should quickly fade Move the control to STOP and then restart the unit If the light reappears within 30 minutes call for service as soon as possible This is normal The heat pump will produce warm air but not as hot as air produced when the higher cost elect
9. m of the unit AirFilters O Turn the Zoneline off before cleaning To remove the air filters The most important thing you can Operating Tip do to maintain the Zoneline is to To maintain optimum clean the filter at least every 30 NG ee performance clean days Clogged filters reduce cool Slo the filters at least ing heating and air flow every 30 days Keeping these filters clean will Decrease cost of operation Save energy Prevent clogged heat exchanger coils Reduce the risk of premature component failure To clean the air filters Vacuum off the heavy soil Run water through the filters Dry thoroughly before replacing A CAUTION DO NOT operate the Zoneline without the filters in place If a filter becomes torn or damaged it should be replaced immediately Clogged filter Greatly reduces cooling heating and airflow Operating without the filters in place or with damaged filters will allow dirt and dust to reach the in door coil and reduce the cooling heating airflow and efficiency of the unit Replacement filters are available from your salesperson GE dealer GE Service and Parts Center or authorized Customer Care servicers Replacing an existing unit If you have any questions call the GE Answer Center at 800 626 2000 Check the Essential Elements label for important information 10 Installation Instructi
10. mperature Limiting Limiting a Temperature limiting can reduce COOLING LIMITS energy costs by limiting the lowest temperature that can be set on ea Toep Sange cooling and the highest tempera ture that can be set on heating NONE 62 to 85 ao Temperature limiting is controlled 64 to 85 a 1 amp 2 67 to 85 by setting the first six auxiliary 9 69 to 85 switches 2 amp 3 71 to 85 Auxiliary Controls 1 amp 2 amp 3 73 to 85 The first three are used to select 1 amp 3 75 to 85 cooling range limits and the next 3 77 to 85 three are used to select heating at HEATING LIMITS range limits Limit Switch Temp Range Up On F NONE 60 to 85 4 60 to 80 4 amp 5 60 to 76 5 60 to 74 5 amp 6 60 to 73 4 amp 5 amp 6 60 to 71 4 amp 6 60 to 69 6 60 to 67 Diagnosis Switch Switch The Zoneline has a diagnosis feature When switch 13 is moved to the ON up position the unit will go through an operations check of all components which takes about two minutes This diag nostic tool is intended for use by a qualified technician Auxiliary Controls 18 Helpful Information Things that are normal Noise Explanation You may hear a pinging or popping noise caused by water being pl NG I POP picked up and thrown against the condenser on rainy days or AMIZ when the humidity is high This design feature helps remove moisture and improve efficiency a C L C K You may hear relays click when the controls cycle on
11. net and vent door release it then lift it up to clear the rail along the unit top Shipping tape Slide the unit into the wall case and secure with four screws through the unit flange holes If an insulated wall case is needed see Install the Wall Case and Exterior Grille section on the previous page Reinstall the room cabinet by hooking the top over the rail along the unit top then pushing it in at the bottom r cl ow Voltage Connectors amp Auxiliary Controls Boost Heat Option Heat Option Saan The Boost Heat Option increases If the Zoneline is controlled by the Zoneline air temperature by a wall thermostat the Boost Heat adding electric heat to supplement Option provides ALL the heat the heat pump It automatically when the outside temperature is turns on when the outside tempera below 45 F ture is between 25 F and 45 F The Boost Heat Option is more To set the Boost Heat Option move expensive than heating with the Auxiliary Controls switch 8 to the ON up position heat pump only Electric Heat Option Heat Option a The Electric Heat Option increases To set the Electric Heat Option the Zoneline air temperature by move switch 7 to the ON up using electric heat only The heat position pump is not used to produce any Using the Electric Heat Option is heat much more expensive than heating If you want warmer air from the with the heat pump only Zoneline and the B
12. of comfort LOW or AUTO speed When set at AUTO it auto COOLER For cooler temperatures matically switches between LOW and HIGH as WARM ER For warmer temperatures room temperature changes STOP ON Stops heating cooling and fan opera tion Power remains connected to the Zoneline and the Freeze Sentinel still functions The CALL SVC call service indicator will light if the compressor fails to start If the control is set at COOL the compressor stops and the fan operates alone If set at HEAT it continues in the HEAT setting Call for service as soon as possible Energy Tips l E Keep the vent control at CLOSE The room air will be filtered and circulated Vent control A Ventilation Control The ventilation control lever is located at the lower left side of the Zoneline unit behind the room cabinet When set at CLOSE only the air inside the room is circulated and filtered When set at OPEN some outdoor air will be drawn into the room This will reduce the heating or cooling efficiency Set the FAN at AUTO It switches between low and high to adjust for room temperature changes Adjust the air louvers as shown to get the most hot or cool air into the room Air flow A Air Direction Adjust the air louvers by moving them with your fingers To get the most hot or cool air into the room set the louvers as shown above Operating Instructions Other Zoneline features About Your Heat Pump Y
13. olts RAK515 515LF 15 Amp TD fuse 1 70 KW RAK517 517LF 15 Amp TD fuse 3 00 KW RAK520 520LF 20 Amp TD fuse 3 70 KW RAK530 530LF 30 Amp TD fuse 5 00 KW Kits ending in LF have flexible conduit to reach from the kit to the knockout hole above right side inspection plate in the RAK203 Sub Base and have an Integral Fuse Not recommended for use on 6000 BTUH units If this connection kit is used it will provide a maximum heat of 3 45 KW at 230 volts and 3 7 KW at 265 volts Install the Wall Case 1 The RAB71 or RAB77 wall case Insulated Wall Case must be properly installed per This chassis is designed to be and Exterior Grille instructions packed with the case installed in an insulated wall case ee y 2 Remove the corrugated stiffener This minimizes condensation i and the outdoor protective from forming on the room side panel Use the slit in the out of the case door panel as a handhold and The RAB71 wall case is insulated push out Insulation kit RAK901L is available 3 Install the exterior grille from for use with RAB77 or existing MUM the room side following instruc uninsulated wall cases when tions packed with the grille needed 13 Installation Instructions Remove Shipping Tape and Room Cabinet Install the Unit into the Wall Case Replace the Room Cabinet 14 1 Carefully remove shipping tape 2 Remove the room cabinet by if there is any from the room pulling it out at the bottom to cabi
14. ons Read carefully Use the correct wall case This chassis is designed to be installed in an insulated wall case This minimizes condensation from forming on the room side of the case If the current wall case is not insulated you can reduce the pos sibility of condensation forming by installing insulation kit RAK901L available where you purchased the chassis Use the correct outdoor grille You should use the outdoor grilles shown on the Essential Elements label on the top of the chassis If an existing grille is not replaced capacity and efficiency will be reduced and the unit may fail to operate properly or fail pre maturely A deflector kit RAK40 may be used with grilles that were not designed for current AZ Series GE Zonelines The RAK40 contains air deflectors and gas kets that mount to the chassis to direct the hot exhaust air away from the air intake to allow the unit to function properly The grille must have a 65 free area Any vertical deflectors in the existing grille should be removed to decrease condenser air recirculation which can cause the unit to short cycle and lead to premature component failure Replacing a ducted chassis A CAUTION The Zoneline 5100 series is not approved for use ina ducted installation A normal ducted chassis has a duct adapter and duct extension connected to the unit to direct some of the air into an adja cent room Replacing 230 2
15. ontinuous circulation of room air Auxiliary Controls and will result in a more balanced temperature throughout the room Down Off Continuous Fan Up On Cycle Fan Freeze Sentinel Sentinel The Freeze Sentinel feature The Freeze Sentinel helps prevent automatically turns on the plumbing damage in the room due resistance heater and fan if the to sub freezing temperatures room temperature sensed at The Freeze Sentinel is active as long the unit drops to approximately as power to the unit is on 40 F It will turn the heater off when the temperature reaches about 45 F Operating Instructions Care amp Cleaning Room Cabinet and Case Turn the Zoneline offand discon To clean use water and a mild nect the power supply detergent Do not use bleach or abrasives Outdoor Coils The coils on the outdoor side of the Zoneline should be checked regularly If they are clogged with AK NY NN dirt or soot they may be profes N NN PYVYVYYVY sionally steam cleaned a service available through your GE service outlet You will need to remove AI AA the chassis to inspect the coils because the dirt build up occurs on the inside Clean the outside coils regularly BasePan ase Pan E In some installations dirt or other Check it periodically and clean it debris may be blown into the unit out if necessary from the outside and settle in the base pan the botto
16. oost Heat Option is not warm enough this Auxiliary Controls option will provide the hottest air available 15 Installation Instructions Remote Control Wall Thermostat B Low fan speed Remote Remote Thermostat Thermostat Auxiliary Controls 000000 6P Plug Insert nono0n 1 Wire nut 6 PCS RAK147 or equivalent 16 The Zoneline can be controlled by using the controls on the unit or by a wall thermostat Detailed wiring instructions are packed with the low voltage con nectors in the recessed connection space on the Zoneline chassis To switch to a wall thermostat move switch 10 to the ON up position see illustration B at left Connect the unit to a 6 wire Class 2 Remote Thermostat GE Model RAK147 or equivalent as shown in illustration C at left For some applications it may be desirable to operate on low fan speed Moving the auxiliary switch 11 to the ON up position will pro vide low fan speed in both heating and cooling modes No external voltage may be applied to the unit through the Remote Thermostat terminals IM PORTANT After the wire connections are completed replace the metal cover to prevent damage to the unit or personal injury Central Desk Control Desk Control The Zoneline can be connected IM PORTANT Auxiliary Controls Recommended wire size for Central Desk Control installation Maximum Wins Size Allowable AWG Length 24 400 f
17. our Heat Pump Heat pumps can save money by The electric heating elements use To Remove the Room Cabinet removing heat from the outside air even when the outside temperature is below freezing and releasing that heat indoors To get the best from your heat pump don t change the room thermostat very often Raising the heat setting 2 3 degrees may cause the Zoneline heat pump to use its electrical heating elements in order to reach the new tempera ture setting quickly Additional controls are located behind the room cabinet To remove Pull out at the bottom to release it from the tabs Then lift up much more electricity than heat pumps and cost more to operate Generally when the outdoor tem perature is above 45 F only the heat pump will warm the room Below 25 F the resistance heater will warm the room When the air is between 25 45 F the unit will automatically deter mine the best source of heat to use To replace Place the tabs over the top rail Push inward at the bottom until it snaps into place Fan Switch The fan switch 9 is located behind If you want the fan to cycle on the room cabinet and off with the compressor or F itch i p ea This switch is set at continuous fan with the heater move the switch down at the factory to provide to cycle fan up continuous fan operation in cool or heat modes Leaving the switch in the continuous fan setting allows c
18. p the product to the service shop or for the service technician s travel costs to your home All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care servicers during normal working hours Should your appliance need service during warranty period or beyond call 800 GE CARES 800 432 2737 Replacement of fuses or resetting of circuit breakers In commercial locations labor necessary to move the unit to a location where it is accessible for service by an individual technician Failure of the product resulting from modifications to the product or due to unreasonable use including failure to provide reasonable and necessary maintenance Failure due to corrosion on models not corrosion protected Damage to product caused by improper power supply voltage accident fire floods or acts of God WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are in your state consult your local or state consumer affairs office or your state s Attorney General Warrantor General Electric Company Pub No 49 7350 1 97 CG If further help is needed concerning this warranty write
19. ric heat is used This causes the fan to blow room temperature air even when the compressor or heater cycles off The continuous air movement provides better overall temperature control Use the Boost Heat Option to warm the air This adds electric heat to the heat pump when the outside temperature is between 25 F and 45 F Use the Electric Heat Option This turns off the heat pump and warms with electric heat only NOTE Use of either of the above options will result in increased energy consumption 21 Notes 22 GE Service Numbers Well be there GE Answer Center Open 24 hours a day 800 626 2000 7 days a week TDD 800 833 4322 On Site Repair Service l l l l We provide expert repair service Our factory trained technicians 800 GE CARES scheduled at a time that s know your air conditioner inside and 800 432 273 7 convenient for you out so most repairs can be handled in just one visit Parts and Accessories E Individuals qualified to service Care and cleaning instructions con 800 626 2002 their own air conditioner can have tained in this manual cover proce parts or accessories sent directly dures to be performed by any user to their home Other servicing generally should be VISA MasterCard and Discover referred to qualified service person cards are accepted nel Caution must be exercised since improper servicing may cause unsafe operation Further Service
20. t 22 600 ft 20 900 ft 18 1500 ft 16 2000 ft to a switch at the front desk that allows you to turn the unit on or off without going to each unit When the front desk switch is open the Zoneline is on Turn the switch to closed to turn it off For load shedding the CDC auxiliary switch 9 must be in the OFF down position and auxiliary switch 12 must be in the ON up position This provides fan operation while the compressor or heater is turned off NOTE The Freeze Sentinel remains active to help protect against low temperature damage even though the unit may be off at the central control location Follow the recommended wire sizing in the table Two wires must be used from each CDC switch to each individual unit DO NOT use a common buss in the CDC wiring Good wiring practices e g twisted pairs separation from power circuits must be follow ed to minimize induced voltages which may harm the control system After the wire connections are completed replace the metal cover to prevent damage to the unit or personal injury M etal cover over recessed connection space A 24 volt transformer is contained within the unit and no external voltage should be applied to the unit through the CDC terminals These terminals may also be used as an interface for other systems used to control the unit such as infrared detectors key activated systems etc 17 Installation Instructions Te
21. t be direct connected using a universal power connector kit The electrical rating marked on the Zoneline must not exceed the supply branch circuit The unit provides for the connec tion of 1 2 trade size electrical conduit and provision for connec tion to a wiring system in accor dance with the NEC ANSI NFPA No 70 1993 The NEC prohibits connecting this unit with a flexible power cord Universal pow er cord it Permanent connector kit Typical universal power connector kits How to Connect 1 Remove the room cabinet 2 Install the power connector kit per instructions in the kit 3 Reinstall the room cabinet Power Connection Chart 230 208 Volt Universal Power Wall Plug Heater Wattage Cord Kits Configuration Circuit Protective Device 230 208 Volts RAK315 Tandem 15 Amp TD fuse or breaker 2 55 2 09 KW RAK320 Perpendicular 20 Amp TD fuse or breaker 3 45 2 82 KW RAK330 Large Tandem 30 Amp TD fuse or breaker 5 00 4 10 KW 230 208 Volt Permanent Heater Wattage Connection Kits Circuit Protective Device 230 208 Volts RAK415 415L 15 Amp TD fuse or breaker 2 55 2 09 KW RAK420 420L 20 Amp TD fuse or breaker 3 45 2 82 KW RAK430 430L 30 Amp TD fuse or breaker 5 00 4 10 KW Kits ending in L have flexible conduit to reach from the kit to the knockout hole above right side inspection plate in the RAK203 sub base 265 Volt Permanent Heater Wattage Connection Kits Circuit Protective Device 265 V
22. te down the model and serial numbers here They are on a label behind the room cabinet Model number Serial number Date of purchase If you do need service you can relax knowing help is only a phone call away Toll free customer service numbers are included in the back of this manual Or call the GE Answer Center at 800 626 2000 24 hours a day 7 days a week IMPORTANT SAFETY INFORMATION READ ALL SAFETY INFORMATION BEFORE USING This Zoneline must be properly Unplug or disconnect the installed in accordance with the Zoneline at the fuse box or Installation Instructions before it circuit breaker before making is used any repairs Repair or replace immediately NOTE We strongly recommend all electric service cords that have that any servicing be performed become frayed or otherwise by a qualified individual damaged SAVE THESE INSTRUCTIONS Replacing an epiacing a For details see the Installation existing unit Instructions in the back of this manual Operating Instructions The MODE cooL FAN HEAT COOLER WARMER TEMP controls i San on Your Zoneline cA sropin FAN HIGH Low _AUTO Svc P O CD A A A M ode Control A Temp Control COOL For cooling The temp control is used to maintain the HEAT For heating room temperature The compressor will cycle FAN For fan only operation on and off to keep the room at the same level The fan control sets the fan operation for HIGH
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