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Gateway SZSL95IN0XXXXXXXX User's Manual

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1. 3 Click the restore point you want click Next then click Finish A confirmation message box appears 4 dick Yes Your system is restored using the restore point you specified This process may take several minutes and may restart your computer u 99 CHAPTER 5 Troubleshooting Manually creating a restore point gt To manually create a restore point 1 dick Start Control Panel System and Maintenance then dick Backup and Restore Center The Backup and Restore Center opens 2 Onthe left side of the window dick Create a restore point or change settings then click Next The System Properties dialog box opensto the System Protection tab le iret on apum amm deem himd mmm Pm Dt 4 Type a description for the restore point such as the date and time then dick Create The restore point is created 5 dick OK 100 WWW gatew ay com Recovering your system to its factory condition If your computer s problems are not solved by any of the other recovery options you may need to recover its hard driveto its factory condition This process is called a factory recovery Caution A complete factory recovery deletes everything on your hard drive then reinstalls Windows and any pre installed software and device drivers If you can access important files on your hard drive back them up now gt To delete everything on your hard drive and re install all factory software 1 Ifyou can still
2. sssssseeseeeeee 52 Installing or replacing the graphics card 55 Changing the system battery c cee eee eeees 56 Chapter 4 Maintaining Your Computer 59 Setting up a maintenance schedule ss 60 Caring for your Computer cese Vid vx xs hice 61 Changing batteries s is ois odores abe iit eu toes ea ined dO tig 61 Cleaning your computer 4536 2 eked iorb dati as denis 62 Cleaning the exterior ccc cece cence eens 62 Cleaning the keyboard ccc ccc eee ene ees 63 Cleaning the MOUSE ic vence Race Rd es Ra iw Bass 63 Cleaning optical discs c ccc e cece cece cues 63 Updating WindowS te E SEC ER E d 64 Using BIQRIC dms denen aede ode tyre Sy tont di ee age 64 Managing hard drive space 0c cece eee eee eee 65 www gateway com Checking hard drive space cece eee e eee ees 65 Deleting unnecessary files cece cece eens 66 Checking the hard drive for errors Le 67 Defragmenting the hard drive ccc cece eee ees 68 Backing up files iso ate utc eh tre donnie eae as Maca dads 69 Scheduling maintenance tasks c cece eee eee eens 71 Moving from your old computer ccc cee cence ees 72 Transferring files and settings automatically 72 Transferring files and settings manually 73 Chapter 5 Troubleshooting 75 Safety guidelines o sein e ERE beet bea bats 76 First SEGDS iron
3. 5 Slide the new graphics card into the card slot at a 30 angle then secure it to the computer using the two screws you removed previously 6 dose the back panel by following the instructions in Opening and closing the case on page 46 then reconnect all cables Changing the system battery 56 D Warning Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries following the manufacturer s instructions If the computer clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer replace the system battery Use a battery of the same size and voltage as the original battery that was in your computer gt To replace the battery l Restart your computer 2 During the restart press and hold the F2 key The main menu of the BIOS Setup utility opens 10 11 12 WWW gatew ay com Write down any custom values that have been set in the menus and submenus then exit from the utility PN Caution Any custom BIOS settings you have made will be lost when you remove the system battery All settings will return to their factory efaults Shut down your computer Open the back panel by following the instructions in Opening and closing the case on page 46 The computer should be face down on a soft stable non marring surface before continuing
4. Lssssssese 22 Syncing the keyboard and mouse sses 22 Using the keyboard 1o over E PLN SERE ERE warty 23 USING thedmol SG os sce Ey A ERE RARE RI ERAIA EE 24 Using the remote control ccc cece cece eee eens 26 Installing remote control batteries 26 Understanding the remote control buttons 28 Contents Storing the remote control 0cc cece eeees 30 Using the DVD RW drive ccc cece cece een eee e ees 30 L ading aA CISC So cee PER este cat aoe ihe ai ae ck ed 30 Ejecting an optical diSc i5 zc uv er n DI C 3l Playing CSCS xcuact TET 31 Creaung S65 iia et dada HAC wed as vw e weve es 32 Using the memory card reader 0 c cece eee aes 32 Memory card types osos pet TERME e wees 33 USING a memory caldi cats Arete NEEID ies 33 Connecting peripheral devices sssssssse 34 Connecting the TV tuner 1 cse Cx Rx ER REXA 34 Connecting the Web cam ssssesesseeeesse 39 Installing a printer scanner or other device 41 Connecting the dial up modem sssse 41 Adjusting the volume aues Str ec xt enn ere da 42 Chapter 3 Upgrading Your Computer 45 Opening and closing the case 0c cece eee eee ees 46 Installing Memory assiste DEAS PUR X REAR age Vx 48 Adding or replacing a hard drive 0 ccc eee eee 50 Adding or replacing Mini PCI cards ussuususse 51 Replacing the DVD RW drive
5. Skips to the start of the currently playing track or chapter then skips to the previous track or chapter Opens Windows Vista Media Center In a setup menu goes back one menu level Moves up down left and right through menus and settings Changes volume Plays programs you have recorded using Media Center Plays live TV programs Pauses the currently playing media Stops the currently playing media Fast forwards the currently playing media Skips to the next track or chapter Displays the current track or chapter information Selects the currently highlighted menu item Mutes all sound Opens the program guide where you can select programs to watch and record Changes channel Opens the DVD s own main menu Turns the DVD s subtitles on and off 29 CHAPTER 2 Setting Up and Getting Started If your remote stops working try the following Restart your computer Replace its batteries with new ones For directions see Installing remote control batteries on page 26 Storing the remote control Your remote control is designed so that you can store it upright taking up less desk space Using the DVD RW drive Loading a disc gt To load a disc Insert the disc partially into the disc slot The drive pulls the disc in Y Important When you place a single sided disc in the tray make sure that the label side is facing the front towards you If the disc has two playable dis place the di
6. 42 WWW gatew ay com 4 To adjust device volume levels click Mixer The Volume Mixer dialog box opens where you can dick and drag sliders for individual devices f amp Volume Moer Device Devce Applcabons Speakers Windows Sounds e 4 di Sy Tip aa Adjust the Windows Sounds slider to change system sounds volume independently of general volume such as the volume used for music and game sounds 5 ick x in the top right corner of the window to close it ey Hel For more information about adjusting the volume click Start then click Help and Support Type adjusting volumein the Search Help box then press ENTER 43 44 CHAPTER 2 Setting Up and Getting Started 3 Upgrading Your Computer Opening and closing the case Installing memory Adding or replacing a hard drive Replacing the DVD RW drive Installing or replacing the graphics card Changing the system battery CHAPTER 3 Upgrading Your Computer Opening and closing the case 46 Your computer case provides easy access to internal components for upgrading and maintenance gt To open and close the case l Turn off your computer uU Warning To avoid exposure to dangerous electrical voltages and moving parts turn off your computer and unplug the power data cord and modem and network cables before opening the case To prevent risk of electric shock do not insert any object into the vent holes of the com
7. A Important The instructions are for the person who installs cable to the system Gateway assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with electric shock If an outside antenna or cable system is to be connected to your Gateway PC make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and static charges Article 810 of the National Electrical Code ANSI NFPSA 70 provides information with re proper grounding of the mast and supporting structure grounding of the lead in wire antenna discharge unit size of grounding conductors location of antenna discharge unit connection to grounding electrodes and requirements for the grounding electrode Cable distribution system should be grounded earthed in accordance with ANSI NFPA LEM 70 the National Electrical Code NEC in particular Section 820 93 Grounding of Outer Conductive Shield of a Coaxial Cable Lightning protection For added protection of any Gateway product during alightning storm or when it is left unattended or unused for long periods of time unplug the product from the wall outlet and disconnect the antenna or cable system www gateway com Power lines Warning When installing or realigning an outside antenna system extreme care should be taken to keep from touching such power lines or circuits Contact with t
8. 16 troubleshooting 85 card reader 9 32 cards inserting memory card 33 installing graphics card 55 installing Mini PCI cards 51 memory card slot 32 supported memory cards 33 troubleshooting memory cards 85 Case opening and closing 46 CD cleaning 63 copying 32 ejecting 31 inserting 30 playing 31 recording 32 troubleshooting 78 CD drive troubleshooting 78 Certificate of Authenticity 3 cleaning case 62 CDor DVD 63 keyboard 63 mouse 63 dosing case 47 connecting cable modem 16 dialup modem 41 DSL modem 16 to Ethernet network 10 16 to Internet 10 to network 10 16 TVtuner 34 connections antenna 34 auxiliary audio 34 cable modem 16 composite video 34 dial up modem 41 digital audio 34 digital camera 9 41 DSL modem 16 Ethernet 10 16 Firewire 9 41 headphone 9 i Link 9 IEEE 1394 9 117 keyboard 17 microphone 9 modem 41 mouse 18 network 10 16 power 15 printer 9 scanner 9 S Video 34 USB 9 video camera 9 Web cam 39 copying CDs and DVDs 32 creating discs 32 D default printer 90 defragmenting hard drive 68 deleting files and folders 66 dial up modem adjusting volume 88 connecting 41 diagnostics 87 dialing properties 85 troubleshooting 85 troubleshooting connection speed 87 digital audio out 10 digital camera port 9 directional keys 23 Disk Cleanup 66 Disk Defragmenter 68 display adjusting angle 12 documentation User Guide 2 drivers recovery discs 93 97 re installing 92 93 drives
9. backing up files 69 checking for errors 67 checking for free space 65 defragmenting 68 118 Index DVD RW 9 30 optical 9 30 troubleshooting 78 81 DSL modem 16 connecting 10 troubleshooting 85 DVD cleaning 63 copying 32 inserting 30 playing 31 recording 32 troubleshooting 78 DVD drive 9 ejecting disc 31 inserting disc 30 playing disc 31 troubleshooting 78 E ejecting discs 31 electrostatic discharge ESD 46 ergonomics 11 Error checking 67 Ethernet 10 Ethernet network connecting 16 jack 16 F files backing up 69 deleting 66 finding 74 opening 25 transferring 73 troubleshooting 80 types 73 finding files and folders 73 Firewire port 9 41 folders opening 25 fragmentation 68 function keys 23 www gateway com G Gatew ay contact information 3 Customer Care 2 model number 3 serial number 3 Technical Support 2 Gateway Recovery Center creating recovery discs 93 re installing software 95 graphics card installing 55 H hard drive adding 50 backing up files 69 checking for errors 67 checking for free space 65 defragmenting 68 deleting files and folders 66 replacing 50 scanning for errors 67 troubleshooting 81 headphone jack 9 Hibernate mode 7 9 high voltage 52 hot swapping 41 l IEEE 1394 port 9 41 indicators IR activity 6 power 6 RF sync 6 TV tuner 34 Web cam 39 inserting discs 30 installing batteries 17 61 devices 41 digital camera 41 graphics card 55 hard driv
10. click the arrow next to the lock icon then click Shut Down The computer turns off Switch User Log Off Lock Restart Sleep 2 To completely disconnect all power such as for servicing internal components also disconnect the power data cord from the power module m Restarting rebooting your computer If your computer does not respond to any input you may need to restart reboot your computer gt To restart your computer Click Start click the arrow next to the lock icon then dick Restart Your computer turns off then turns on again Switch User Log Off Lock Restart Sleep Shut Down f your computer does not turn off press and hold the power button until the computer turns off about five Seconds then press it again to turn the computer back on E 21 CHAPTER 2 Setting Up and Getting Started Using the keyboard and mouse Syncing the keyboard and mouse gt To sync your keyboard and mouse with your computer 1 Inserta stiff wire such as a straightened paper clip into the wireless sync button hole on the top of your computer to the left of the Web cam s mini USB port The RF sync indicator the red LED above the Gateway logo on the front of your computer turns on i e Sync button hole 2 Press the sync button on the bottom of your keyboard until your computer s RF sync indicator flashes Your keyboard is now synced with your computer Sync button EEEEEE
11. he appropriate outlet Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway WWW gatew ay com Care during use Warning Do not use Gateway products in areas classified as hazardous locations Such areas include pa oxygen laden environ ments or industrial facilities ient care areas of medical and d ental facilities Warning To reduce the ri isk of fire use only No 26 AWG o 24 AWG UL listed or CSA certified telecommunication larger for example No ine cord for your dial up modem connection Do not walk on the power data cable or allow anything to rest on it Do not spill anything on the system The best way to avoid spills is to avoid eating and drinking near your System Someproducts have a replaceable CMOS battery on the system board There is a danger of explosion if the CMOS battery is replaced incorrectly Replace the battery with the same or equivalent type recommended by the manufacturer Dispose of batteries according to the manufacturer s instructions When the computer is turned off a small amount of electrical current still flows through the computer To avoid electrical shock alwa cables from the wall outlets before cleaning Unplug the system from the wall outlet and refer servicing to qualified personnel if The power data cable or plug is damaged Liquid has been spilled into the system
12. then remove the battery Cover WWW gatew ay com 2 Insert two AA batteries according to the diagram inside the battery compartment then replace the battery cover M Important While loading the batteries into the remote control do not press any buttons or the remote may not work If the remote does not work with fresh batteries installed remove a battery for five seconds then re insert the battery while making sure that no buttons are being pressed 2 CHAPTER 2 Setting Up and Getting Started Understanding the remote control buttons Your Media Center remote control lets you record and play back media on your computer It also lets you turn your computer on and off Power Pause Record Stop Rewind Fast forward Skip to previous Skip to next Media Center Home back Menu navigation 2 EE x ok Select Volume Play recorded TV TE E DVD menu Play live TV 0 U DVD subtitles A Gateway 28 Button Power Record Rewind Skip to previous Media Center Home back Menu navigation arrows Volume Play recorded TV Play live TV Pause Stop Fast forward Skip to next info ok mute guide Channel DVD menu DVD subtitles www gateway com Description Puts the computer into Sleep mode and wakes the computer Press for one touch recording of the currently selected video source Rewinds the currently playing media
13. Disk Cleanup For instructions on deleting unnecessary files see Deleting unnecessary files on page 66 pP Help LIN For more information about file management click Start then dick Help and Support Type the phrase file management in the Search Help box then press ENTER Empty the Recyde Bin by right clicking the Recycle Bin icon then clicking Empty Recycle Bin Caution All deleted files will be lost when you empty the Recycle Bin Save your files to another drive If the hard drive is full copy any files not regularly used to backup media then delete them from the hard drive You see a Data error message This may be the result of a defective area on the hard drive To fix hard drive problems run the error checking program For instructions on fixing hard drive problems see Checking the hard drive for errors on page 67 The hard drive cannot be accessed or you see a General failure reading drive C error message e If your computer has been subjected to static electricity or physical shock you may need to reinstall the operating system See Recovering your system on page 92 81 Internet 82 CHAPTER 5 Troubleshooting See also Modem dial up on page 85 You cannot connect to the Internet If you are using the dial up modem USB dongle make sure that the modem cable is plugged into the modem jack on the dongle and not the Ethernet network jack on the power module Make s
14. The system does not operate properly when the operating instructions are followed The system was dropped or the cabinet is damaged The system performance changes n unplug all power cables and modem he system Regulatory compliance statements United States of America Federal Communications Commission FCC Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limi pursuant to Part 15 of the against harmful interference i may cause harmful interfe that interfere interference to off and on the measures Reori e Con is connected Compliance cable when a to ensure com pliance with ent or relocate the receiving antenna Increase the separa ect the equipm FCC rules These limits are designed re ged to try to correct the interferer ion between the equipment and ent to an outlet ona different circ ts for a Class B digital device to provide reasonable protection 1 na residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used i accordance with the instructions ce to radio or television reception However there is no guarantee ce will not occur in a particular installation If t radio and television reception which can be determine user is encoura Tues does cause by turning the equipment ce by one or more of the following is equ receiver uit from that to which the
15. To find files using Find or Search l InWindows Vista click Start then click Search The Search Results window opens OR In Windows XP dick Start then click Search The Search Results window opens OR In Windows 98 Windows Me or Windows 2000 click Start Find or Search then dick For Files or Folders The Search Results window opens 2 Type the filename you want to search for then press ENTER The search results are displayed 3 To learn about more search options click Help E 5 Troubleshooting Safety guidelines First steps Troubleshooting Recovering your system Telephone support CHAPTER 5 Troubleshooting Safety guidelines While troubleshooting your computer follow these safety guidelines Warning ever open your computer case while your computer is turned on and while the modem cable network cable and power data cable are connected O Warning ake sure that you are correctly grounded before accessing internal components For more information about preventing damage from static electricity see Opening and closing the case on page 46 Warnin To avoid bodily injury do not attempt to troubleshoot your computer problem if Power cords or pluas are damaged Liquid has been spilled nto your computer Your computer was droppe The case was damaged Instead unplug your computer and contact a qualified computer technician First steps 76 If you h
16. back panel by following the instructions in Opening and closing the case on page 46 Return your computer to its upright position then reconnect all cables Turn on your computer Windows starts and the Windows desktop appears dick Start right click Computer then click Properties The amount of memory now installed in your computer is displayed u 49 CHAPTER 3 Upgrading Your Computer Adding or replacing a hard drive 50 Your computer supports only SATA hard drives The unique hard drive mounting system for your computer requires no cables latches locks or visible connectors gt To add or replace a hard drive 1 Open the back panel by following the instructions in Opening and closing the case on page 46 The computer should be face down on a soft stable non marring surface before continuing If you are replacing a drive slide the old drive out of the drive bay then slide the new one into the empty bay Caution When installing a new drive into a drive bay insert it with the label side of the drive against the computer and the drive connectors pointing toward the bottom of the drive bay id 2 Hard drive bay 1 y primary Hard drive ba secondary OR If you are adding a drive slide the new drive into the secondary hard drive bay Close the back panel by following the instructions in Opening and closing the case on page 46 then stand your comput
17. click Tutorial E WWW gatew ay com Managing hard drive space Windows provides several utilities you can use to check hard drive space delete unnecessary files defragment files and back up files Checking hard drive space gt To check hard drive space Shortcut Start gt Computer gt right click drive gt Properties 1 dick Start then click Computer The Computer window opens lt o I a de qp eem 65 CHAPTER 4 Maintaining Your Computer 2 Right click the drive that you want to check for available file space then click Properties Drive space information appears amp locs Dui C Propertes Gees loa iaoe Greg eate Qata Deleting unnecessary files Delete unnecessary files such as temporary files and files in the Recycle Bin to free hard drive space gt To delete unnecessary files Shortcut Start gt Computer gt right click drive gt Properties gt Disk Cleanup 1 dick Start All Programs Accessories System Tools then click Disk Cleanup The Disk Geanup dialog box opens Disk Cleanup Options Choose which files to clean up gt My files only Files from all users on this computer 66 WWW gatew ay com 2 dick one of the options My files only cleans only the folders for the currently logged in user Files from all users on this computer cleans all folders The Disk Cleanup dilalog b
18. connected securely to a power outlet turned on and working correctly To test the outlet plug a working device such as a lamp into the outlet and turn it on Make sure that the power data cable is free from cuts or damage Replace any damaged cables Printer The printer will not turn on Make sure that the power cable is plugged into an AC power source The printer is on but will not print e If the printer you want to print to is not the default printer make surethat you have selected it in the printer setup To set a default printer 1 dick amp Start then click Control Panel The Control Panel window opens 2 dick Hardware and Sound then dick the Change Default Printer option underthe Printers category The Printer window opens 3 Right click the printer you want to be the default printer then dick Set as Default Printer Reinstallthe printer driver See the guide that came with yout printer for instructions on installing the printer river 90 www gateway com You see a Printer queue is full error message Wait until files have been printed before sending additional files to the printer e If you print large files or many files at one time you may want to add additional memory to the printer See the printer documentation for instructions for adding additional memory PJ Help LEM For more information about printer troubleshooting click Start then click Help and Support Type t
19. drive letter for example the E drive then double click the file name 3 Toremove a memory card just pull it out of the slot m A Caution Do not remove the memory card or turn off the computer while the memory card reader is writing files to or reading files from the card You could lose data Also remove the memory card from the reader before you turn off the computer 33 CHAPTER 2 Setting Up and Getting Started Connecting peripheral devices After your computer is set up and operating normally connect and set up additional devices you want to use Connecting the TV tuner The TV tuner is an optional accessory You can connect the optional TV tuner to provide audio and video input and output to a television or video recording device SMDEO in Composite video in IR sensor Left stereo in Power on indicator Right stereo in RF antenna FM antenna mini ra QM computer Component Description Power on indicator Turns on when the mini USB port is receiving power from the computer IR sensor Receives signals from the Media Center remote control Do not block S Video in jack Connect an S Video source to this jack to receive an S Video signal Composite video in Connect a composite video source to this RCA jack jack A V IN to receive a composite video signal Left Right stereo in Connect left and right stereo cables to these RCA jacks A V IN jacks to receive two channel stereo from your vid
20. find files in the documents folder l In Windows Vista click amp Start then click Documents The Documents folder opens and displays many of your saved personal data files Go to Step 4 OR In Windows XP click Start then click My Documents The My Documents window opens and displays many of your saved personal data files Go to Step 4 OR In Windows 98 Windows Me or Windows 2000 double click the My Computer icon on the desktop Go to the next step 2 Double click the C drive icon 3 Double click the Documents or My Documents folder The My Documents window opens and displays many of your saved personal data files 4 Copy your personal data files to removable media or to another computer on your network n 13 74 CHAPTER 4 Maintaining Your Computer Finding other files Use Windows Find or Search to locate other personal data files ee information see Using Windows in your online User Guide You can often identify different data file types by looking at the file s extension the part of the file name following the last period For example a document file might have a DOC extension and a spreadsheet file might have an XLS extension File type File usually ends in Documents DOC TXT RTF HTM HTML DOT Spreadsheets XLS XLT TXT Pictures JPG BMP GIF PDF PCT TIF PNG EPS Movies MPEG MPG AVI GIF MOV Sound and music WAV CDA MP3 MID MIDI WMA gt
21. is called double dicking Start a program 3 Position the pointer over the Access a Position the pointer over the shortcut menu object Quickly press and or find more release the right mouse button information once This is called about an object right clicking on the display Move an object Position the pointer over the on the computer object Press the left mouse display button and hold it down Move drag the object to the and drag appropriate part of the computer apa Release the button to drop the object where you want it This is called clicking and dragging 25 CHAPTER 2 Setting Up and Getting Started For more information about how to adjust the double click speed pointer speed right hand or left hand configuration and other mouse settings see the Customizing chapter in your online User Guide For instructions on how to clean the mouse see Cleaning the mouse on page 63 Using the remote control The Media Center remote control is an optional accessory Installing remote control batteries 26 Before using your remote control you must install the two batteries that came with it iD Warning Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries following the manufacturer s instructions gt To install the remote control batteries 1 Turn the remote control over
22. run Windows a dick Start All Programs Gateway Recovery Center then click Gateway Recovery Center The Gateway Recovery Center opens b dick Recovery then click Next Your computer restarts 2 Ifyou cannot run Windows a Turn on or restart your computer b While the computer is starting up repeatedly press F8 until the Recovery Options screen opens If Windows starts to load instead restart the computer and try again 3 Pressthe arrow keys on your keyboard to select Repair Your Computer then press ENTER Gateway System Recovery starts and the System Recovery Options dialog box opens 4 Select a language and keyboard layout then dick Next 5 dick the User name box to select a Windows user account click in the Password box and type the user account s password if any then click Next The System Recovery Options menu opens 6 dick Restore Application The Welcome to Gateway System Recovery window opens 7 dick Next 101 CHAPTER 5 Troubleshooting 8 To perform a recovery with data backup 10 recommended click Recovery with automatic data backup then click Next A Important Before mu hard drive is recovered your personal files will be automatically backed up to c backup OR To perform a full factory recovery without data backup dick Full factory recovery then click Next Caution Continuing with the full factory recovery will delete everything on your hard drive Make sur
23. soap and water solution Caution Do not use glass cleaner ammonia based or alcohol based cleaners because they will damage the acrylic coatings Your computer is cooled by air circulated through the vents on the bottom and top of the case so keep the vents free of dust With your computer turned off and unplugged brush the dust away from the vents with a vacuum or a damp cloth WWW gatew ay com Cleaning the keyboard You should occasionally clean the keyboard to remove dust and lint trapped under the keys gt To clean the keyboard 1 Use an aerosol can of air with a narrow straw like cM to remove dust and lint trapped under the eys 2 f you spill liquid on the keyboard turn the keyboard upside down Let the liquid drain then let the keyboard dry before trying to use it again If the keyboard does not work after it dries you may need to replace it H Cleaning the mouse If the mouse pointer begins moving erratically across the computer screen or becomes difficult to control precisely cleaning the mouse will likely improve its accuracy gt To clean the mouse e Wipe the bottom of the mouse with a damp lint free cloth m Cleaning optical discs Optical discs CDs and DVDs get dirty from frequent handling gt To clean an optical disc Wipe from the center to the at hg not around in a circle using a product made especial y for the purpose 63 CHAPTER 4 Maintaining Your Computer U
24. to wake it up Turning off and restarting your computer 20 Turning off your computer Warning When you turn off your computer certain components in the power supply and system board remain energized In order to remove all electrical power from your computer unplug the power module from the power outlet then unplug the modem or network cable We recommend disconnecting the power data cable and modem and network cables when your computer will not e used for long periods of time VA Important If for some reason you cannot use the Shut Down option in Windows to turn or your computer press and hold the power button for about five seconds then release it Putting your computer into Sleep mode is the easiest way to power down your computer Although it does not turn your computer completely off it does turn off or slow down most system operations to save power It also saves your desktop layout so the next time you restore power the programs are laid out just as you left them Waking your computer from a Sleep state is much faster than turning on your computer after it has been turned completely off gt To put your computer to sleep 1 dick Start then click power The computer saves your session and partially shuts down to save power 2 To wake your computer press a key on the keyboard or press the power button WWW gatew ay com gt To turn off your computer l dick Start
25. use the marker to label each disc 1 of x 2 of x 3 of x and so on NS Tip EE After a brad disc is created your computer names the disc Recovery 13 for disc 1 of a 3 disc set Recovery23 for disc 2 and so on If multiple discs are required insert the additional blank disks when prompted When the process is finished the Congratulations window opens WWW gatew ay com Click Finish Remove your final disc then label all of the discs and store them in a safe place E Recovering pre installed software and drivers using Gateway Recovery Center gt To recover specific drivers and software 1 2 dick Start All Programs Gateway Recovery Center then click Gateway Recovery Center The Gateway Recovery Center opens Important If you have recently reinstalled Windows or installed a new hard drive and your Start menu does not contain Gateway Recovery Center as an option you must recover your software and drivers using software and driver recovery discs you have created For instructions see ERN pre installed Software and drivers using recovery discs on page 97 To recover software that was pre installed click Programs then dick Application recovery qo tmc ww Program s orginally provided with your PC a i Bie b Jap tc ert npa toss cae p Pennine cme Pfam izis to tage tome taa 95 CHAPTER 5 Troubleshooting To recover device drivers that were
26. your modem Check for line noise scratchy crackling or popping sounds Line noise is a common problem that can cause the modem to connect at a slower rate abort downloads or even disconnect The faster the modem the less line noise it can tolerate and still work correctly Listen to the line using your telephone Dial a single number such as 1 When the dial tone stops listen for line noise Wiggle the modem cable to see if that makes a difference Make sure that the connectors are free from corrosion and all screws in the telephone wall jack are secure You can also call your telephone service and have the telephone line checked for noise or low line levels www gateway com Try another telephone line either a different telephone number in your house or a telephone line at a different location If you can connect on this line call your telephone service Try connecting with the modem at a lower connection speed If reducing the connect speed lets you connect call your telephone service The telephone line may be too noisy You cannot connect to the Internet ThelSP may behaving technical difficulties Contact your ISP for technical support e See if the modem works with a different communications program The problem may be with just one program Review the troubleshooting information under Internet on page 82 Your dial up modem dongle does not connect at 56K Current FCC regulations restrict actual d
27. your network Your Ethernet network is running slower than you expect If your Ethernet network is running slower than you expect check the speed of each Ethernet component For best results all Ethernet components should be standard Ethernet 10 Mbps Fast Ethernet 100 Mbps or 10 100 Mbps or Gigabit Ethernet 1000 Mbps or 10 100 1000 Mbps A mixture of Ethernet Fast Ethernet and Gigabit Ethernet components will result in your network running at the slowest component speed File management 80 Help For more information about restoring deleted files click Start then click Help and Support Type the keyword phrase System Restore in the Search Help box then press ENTER A file was accidentally deleted If a file was deleted while holding down the Suirr key the file cannot be restored because it was not sent to the Recycle Bin WWW gatew ay com gt To restore deleted files 1 Double click the Recycle Bin icon The list of recently deleted files opens 2 Right click the file you want to restore then click Restore The file is restored to the place where it was originally deleted from If the Recyde Bin was emptied before you try to restore a file the file cannot be restored E You need to restore your computer to a working condition See Recovering your system on page 92 Hard drive You see an Insufficient disk space error message Delete unnecessary files from the hard drive using
28. 0 general guidelines 76 hard drive 81 Internet connection 82 87 keyboard 83 LCD panel 77 memory 84 memory card reader 85 monitor 77 mouse 89 network 79 89 passwords 89 power 90 printer 90 Safety guidelines 76 screen 77 sound 91 technical support 103 Web site connection speed 82 Windows Media Center 83 turning off computer 7 9 20 21 turning on computer 7 9 19 tutoring fee based 104 TV tuner connecting 34 U uninterruptible power supply UPS 14 updating Windows 64 UPS 14 USB port 9 41 www gateway com V video playing 31 volume adjusting 42 adjusting dial up modem 88 controls 42 muting 42 troubleshooting 91 W waking computer 20 Webcam connecting 39 Windows Product Key Code 3 Windows Easy Transfer 72 Windows Media Center troubleshooting 83 Windows System Restore 92 creating restore point 100 Windows Update 64 wired Ethernet troubleshooting 80 working safely 11 X xD 33 123 124 Index MAN MOZART HW REF GDE R2 10 07 8512740 MIMI
29. 6 resetting computer 21 restarting computer 21 restoring See recovering Resume mode 7 9 right clicking 25 S S PDIF out 10 safety avoiding repetitive strain 13 general precautions 108 guidelines for troubleshooting 76 high voltage 52 posture 13 reducing eyestrain 12 setting up computer 13 sitting at computer 11 13 static electricity 46 scanner installing 41 screen troubleshooting 77 screen objects 25 scroll stripe 24 25 scroll wheel 24 25 Secure Digital 33 serial number 3 setting up safety precautions 108 settings 121 Index transferring 72 73 shortcut menus accessing 25 shortcuts opening menu 25 shutting down 20 21 Sleep button 23 sleep mode 20 SmartMedia 33 software recovery discs 93 97 re installing 92 93 sound adjusting 42 controls 42 muting 42 troubleshooting 91 SoundVu 6 stand slide out 7 9 Standby mode 7 9 starting computer 7 9 19 programs 25 static electricity 46 surge protector 14 syncing keyboard and mouse 22 system battery replacing 56 system identification label 3 T Task Scheduler 71 technical support 2 103 tips before contacting 103 training CD 105 classroom 105 Gatew ay Learning Libraries 105 Learn with Gateway 105 transferring files from old computer 73 122 from old computer 72 troubleshooting audio 91 cable modem 85 CD drive 78 dial up modem 85 dial up modem speed 87 DSL modem 85 DVD drive 78 Ethernet network 79 files 8
30. Copyright 2007 Gateway Inc All q ts Reserved 7565 Irvine Center Drive Irvine CA 92618 USA All Rights Reserved This publication is protected by copyright and all tights are reserved No part of it may be yeproduced or transmitted by any means or in any form without prior consent in writing from eWay The information in this manual has been carefully checked and is believed to be accurate However changes are made periodically These changes are incorporated in newer publication editions Gateway may improve and or change products described in this publication at any time Due to continuing system improvements Gateway is not responsible for inaccurate information which may appear in this manual For the latest product updates consult the Gateway Web site at www gateway com In no event will Gateway be liable for direct indirect spedal exemplary incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages WWW gatew ay com In the interest of continued product development Gateway reserves the ng ht to make eens in this manual and the products it describes at any time without notices or obligation Trademark acknowledgments Gateway and the Black and White Spot Design are trademarks or registered trademarks of Gateway Inc in the U S and other countries Intel Intel Inside logo and Pentium are registered trademarks and MMX is a trademark of Inte
31. Follow the on screen instructions to select a backup storage location and the files and folders to back up Help For more information about backing up files click Start then click Help and Support Type backup in the Search Help box then press NTER 70 WWW gatew ay com Scheduling maintenance tasks Task Scheduler lets you schedule maintenance tasks such as running Disk Defragmenter and checking your drives for errors Important M Your computer must be on during scheduled tasks If your computer is off scheduled tasks will not run gt To start the Task Scheduler 1 dick amp Start All Programs Accessories System Tools then dick Task Scheduler The Task Scheduler dialog box opens p s p of ee Mur 2 dick Create Basic Task for basic tasks or click Create Task for more complex tasks then follow the on screen instructions to finish setting up and scheduling the task pP Help LEM For more information about scheduling tasks click Start then dick Help and Support Type task scheduler in the Search Help box then press ENTER 71 CHAPTER 4 Maintaining Your Computer Moving from your old computer Transferring files and settings automatically 72 You can move your files folders software settings and user account settings such as display Internet and e mail settings from your old computer to your new one using Windows Easy Transfer providing your old comput
32. Locate the old battery on the system board and note its orientation you will need to install the new battery the same way then gently pry the battery up ang a small oe screwdriver The battery pops out of the socket Carefully pry with screwdriver here Make sure that the positive side of the new battery is facing up usually the side that the battery type and model number are etched into then press the battery into the socket until it snaps into place Reconnect all external cables and the power data cable Turn on your computer While your computer starts press and hold the F2 key The main menu of the BIOS Setup utility opens In the BIOS Setup utility restore any settings that you wrote down in Step 3 Save all your settings and exit the BIOS Setup utility E 57 58 CHAPTER 3 Upgrading Your Computer 4 Maintaining Your Computer Setting up a maintenance schedule Caring for your computer Changing batteries Cleaning your computer Updating Windows Using BigFix Managing hard drive space Scheduling maintenance tasks Moving from your old computer CHAPTER 4 Maintaining Your Computer Setting up a maintenance schedule Use the following table to set up a regular maintenance schedule Maintenance task Weekly Monthly When needed Check for viruses X X Run Windows Update X Manage hard drive space Clean up hard drives Scan hard drive for errors Defragment hard drive xJ xp Xx x X
33. NEEI Keyboard M 3 Repeat Step 2 but with your mouse instead of the keyboard Sync button __ a mouse 22 WWW gatew ay com Using the keyboard Navigation keys System control keys Function keys Multimedia controls a R ER e i DE Bb E E Wrist rest Feature Function keys System control keys Navigation keys Multimedia controls Wrist rest Main keyboard Directional keys Numeric keypad Main keyboard Directional keys Numeric keypad Description Press these keys to start program actions Each program uses different function keys for different purposes See the program documentation to find out more about the function key actions Press BRIGHT to adjust the screen brightness by cycling through the available brightness settings Press SLEEP to put your computer into the Sleep power saving mode Press these ES to move the cursor to the beginning of a line to the end of a line up the page down the page to the beginning of a document or to the end of a document Press these keys to play your audio files and to adjust the volume Press Mure and VoL to adjust volume and press Eject to eject the disc from the slot load DVD RW drive While typing you can rest your wrist on this acrylic surface Press these keys to type numbers and letters and to format text Press these keys to move the cursor up down right or left Press these keys to type numb
34. Out jack and the TV tuner s S VIDEO in jack You also need to connect the appropriate audio cables to the video source and to the TV tuner s red and white A V IN audio jacks or to one of the computer power module s digital audio jacks OR Connect a video RCA cable to the video source s Video Out jack and the TV tuner s yellow A V IN video jack You also need to connect the appropriate audio cables to the video source and to the TV tuner s red and white A V IN audio jacks or to one of the computer power module s digital audio jacks 37 38 CHAPTER 2 Setting Up and Getting Started 4 To receive broadcast FM radio signals connect the included FM wire antenna to the FM jack on the TV tuner then extend the antenna as tall as you can into a Y shape WWW gatew ay com Connecting the Web cam The Web cam is an optional accessory which may not have been included in your packaging The Web cam can take still E and video The Web cam also comes with an optional ase and cable for desktop use Microphone Activity indicator Camera lens Mini USB plug Component Description Camera lens No focus lens can keep everything in focus from a few inches away to infinity Activity indicator Indicates the camera is active Microphone Records audio for video chat sessions Mini USB plug Plugs directly into the top of your computer 39 CHAPTER 2 Setting Up and Getting Started gt To connect the Web cam 1 Inse
35. The regional code for the disc is on the disc disc documentation or disc packaging If the DVD movie does not play the disc s regional code and your DVD drive s regional code may not match See your online User Guide for more information on setting up a network 79 CHAPTER 5 Troubleshooting You cannot see the other computers on your network Make sure that your Ethernet cable is plugged into your computer s power module Make sure that the other end is plugged into a network router switch hub or other network device Make sure that all computers are plugged into a powered electrical outlet and turned on Make sure that the router if you are using one is plugged into a powered electrical outlet and turned on Most routers have lights that indicate they are working For more information see the documentation that came with your router If you are using a router try restarting it by unplugging E poner cord waiting five seconds then plugging it ack in Make sure that all computers on your network have the same workgroup name is sure that all computers are using the same Subnet mask If you assigned IP addressesto the computers make sure that all computers have different IP addresses For home networks IP addresses should be 192 168 N N where N is a number you assign between 0 and 254 The first N should be the same for all computers on your network and the second N should be different for all computers on
36. X X X X X Back up files X X X Cean computer case and peripheral devices 60 WWW gatew ay com Caring for your computer To extend the life of your computer Be careful not to bump or drop your computer When transporting your computer we recommend that you put it in the original packaging materials Keep your computer away from magnetic fields Magnetic fields can erase data on hard drives Avoid subjecting your computer to extreme temperature changes The case can become brittle and easy to break in cold temperatures and can melt or warp in high temperatures Damage due to either extreme is not covered by your warranty As a general rule your omy is Safest at temperatures that are comfortable or you Keep all liquids away from your computer When spilled onto computer components almost any liquid can result in expensive repairs that are not covered under a standard warranty Avoid dusty or dirty work environments Dust and dirt can dog internal mechanisms can reduce heat dissipation and can lead to permanent damage to the computer Do not block the ventilation fan slots on the bottom of your computer If these slots are blocked your computer may overheat resulting in unexpected shutdown or permanent damage to the computer When storing your computer for a long period of time unplug AC power Changing batteries With normal use the batteries in your keyboard mouse and Media Center remote control sho
37. ata transfer rates over public telephone lines to 53K Other factors such as line noise telephone service provider equipment or ISP limitations may lower the speed even further The speed at which you can upload data is limited to 48K The modem is not recognized by your computer fthe modem shares the telephone line with another device make sure that the telephone line is not in use for example someone is on the telephone or another modem is in use Use a modem cable instead of a telephone cable Some telephone cables do not meet required cable standards and may cause problems with the modem connection Shut down and restart your computer Run Windows modem diagnostics gt To run modem diagnostics 1 Cose all open programs 2 dick Start then dick Control Panel The Control Panel window opens 3 dick Hardware and Sound then click Phone and Modem Options The Phone and Modem Options dialog box opens 4 If the Location Information dialog box opens enter your location information then click OK 07 88 5 6 CHAPTER 5 Troubleshooting Click the Modems tab click your modem then click Properties The Modem Properties dialog box opens Click the Diagnostic tab then click Query Modem If information about the modem appears the modem passed diagnostics If no modem information is available a white screen appears with no data or if you get an error such as port already open or the modem has fa
38. atteries according to the diagram inside the battery compartment then close the battery cover g Y 3 Your wireless keyboard is synced with your computer at the factory However if the keyboard does not work after installing new batteries re sync the keyboard with the computer by following the instructions in Syncing the keyboard and mouse on page 22 u 17 CHAPTER 2 Setting Up and Getting Started Installing mouse batteries Before using your mouse you must install the two batteries that came with it 18 uU Warning Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries following the manufacturer s instructions gt To install the mouse batteries l Turn the mouse over and remove the battery cover if 2 3 installed by prying it up using a thin object such as your fingernail iB Pry up here Insert two AA batteries according to the diagram inside the battery compartment then install the battery cover 5 Jj Your wireless mouse is synced with your computer atthe factory However if the mouse does not work after installing new batteries re sync the mouse with the computer by following the instructions in Syncing the keyboard and mouse on page 22 u WWW gatew ay com Starting your computer gt To start your computer l Connect the power and network if ap
39. ave a DVD compatible drive to use these options Tore install Windows using the Windows DVD see Recovering your system using the Windows DVD on page 102 e To re install your pre installed software and device drivers using recovery discs see Recovering pre installed software and drivers using recovery discs on page 97 WWW gatew ay com Recovering pre installed software and drivers You can perform a partial recovery by recovering the software and device drivers that were pre installed at the factory If you need to recover software that did not come pre installed on your system you need to follow that software s installation instructions You can recover pre installed software and drivers from a set of recovery discs you must create the discs or by using Gateway Recovery Center Preparing for software and device driver recovery You can usually recover your pre installed software and drivers from your hard drive However if you ever re install Windows from the Windows DVD or install a new hard drive you need to recover your pre installed software and drivers using a set of software and driver recovery discs Because these discs do not come with your computer you should create your own set A Caution Although you may not be expecting to need recovery discs we recommend that you prepare for any eventuality and create a set of recovery discs while you have the opportunity You should create a set of discs for re
40. ave problems with your computer try these things first Makesurethatthe power data cord is connected to the power module and that the power module is connected to an AC power outlet e Make sure that the power outlet is supplying power f you use a power strip or surge protector make sure that it is turned on e Ifa peripheral device does not work make sure that all connections are secure Make sure that your hard drive is not full e If an error message appears on the screen write down the exact message The message may help Customer Care in diagnosing and fixing the problem f you added or removed peripheral devices review the installation procedures you performed and make sure that you followed each instruction e If an error occurs in a program see the program s printed documentation or the online help LEAN For more information about troubleshooting click Start then click Help and Support Type the keyword phrase troubleshootingin the Search Help box then press ENTER WWW gatew ay com Troubleshooting Audio Troubleshooting topics are listed in alphabetical order See Sound on page 91 CD drive Display See DVD RW drive on page 78 The screen resolution is not correct Change the screen resolution from the Display Settings dialog box For more information see the Customizing Windows chapter in your online User Guide The computer is running but there is no picture A
41. check After Windows has finished checking the drive for errors it provides a summary of the problems that it found 4 Correct any problems that are found by following the on screen instructions 5 dick OK Help LEM For more information about checking the hard drive for errors dick Start then click Help and Support Type checking for disk errors in the Search Help box then press ENTER Defragmenting the hard drive 68 When working with files sometimes Windows divides the file information into pieces and stores them in different places on the hard drive This is called fragmentation and it is normal In order for your computer to use a file Windows must search for the pieces of the file and put them back together This process slows the hard drive performance Disk Defragmenter organizes the data on the drive so each file is stored as one unit rather than as multiple pieces scattered across different areas of the drive Defragmenting the information stored on the drive can improve hard drive performance While Disk Defragmenter is running do not use your keyboard or mouse because using them may continuously stop and restart the defragmenting process Also if you are connected to a network log off before starting Disk Defragmenter Network communication may stop the defragmentation process and cause it to start over A Tip ma Because defragmenting a drive may take hours to complete depending on the size
42. covering your pre installed software and device drivers in case you need to use them later for a complete system recovery Your computer must have a recordable disc drive to perform this procedure gt To create discs for recovering pre installed software and drivers 1 dick Start All Programs Gateway Recovery Center then click Gateway Recovery Center The Gateway Recovery Center opens oe z p 93 94 W CHAPTER 5 Troubleshooting Click Applications and drivers external media then dick Next The What would you like to do dialog box opens Click Create system recovery discs then click Next Insert a blank recordable disc into a recordable disc drive then click Next If an AutoPlay dialog box opens dick the x in the upper right corner to close it A dialog box opens that tells you the number of blank discs you need to create a full set of recovery discs dg omm ems m You inserted the followmng type of media CDR fhe If you have enough blank discs of the specified type click have enough discs then click Next If you do not have dd discs choose a different disc type or click ncel The disc recording begins Label the discs as they are completed Y Important Use a permanent marker to label each disc Software and Driver Recovery along with a short description of which computer the discs are for If you are recording multiple discs as you remove each disc from the drive
43. djustthe brightness and contrast controls to the center position To adjust brightness press the Bright key on the keyboard The color is not uniform Make sure that the display warms up for at least 30 minutes before making a final judgment about color uniformity The text on the display is dim or difficult to read Adjust the brightness controls To adjust brightness press the Bright key on the keyboard e Change the display settings For more information see the Customizing chapter in your online User Guide Help For more information about changing the screen resolution click Start then click Help and Support Type the phrase screen resolution in the Search Help box then press ENTER 71 CHAPTER 5 Troubleshooting DVD RW drive The computer does not recognize a disc in the optical disc 78 drive Make sure that the disc label is facing front facing you then try inserting it again Try a different disc Occasionally discs are flawed or become scratched and cannot be read by the DVD RW drive Your computer may be experiencing some temporary memory problems Shut down and restart your computer Some music CDs have copy protection software You may not be able to play these CDs on your computer Clean the disc For more information see Cleaning optical discs on page 63 An audio CD does not produce sound Make sure that the disc label is facing front facing you then try inserting i
44. dule Make sure that the cable s dips lock into place 2 Plug the provided AC power cable into the power module then plug the power cable into an AC power outlet We recommend using a surge protector KS 3 To disconnect the power data cable from the power module press inward on the two connector latches then pull the plug away from the module ES e 15 CHAPTER 2 Setting Up and Getting Started Connecting to a broadband modem or network A Important For information about setting up a wired or wireless Ethernet network see your online User Guide You can connect your computer to a cable or DSL modem or to a wired Ethernet network gt To connect to a broadband modem or to an Ethernet network 1 Insert one end of the network cable into the Ethernet network jack 5 on the power module 2 Insert the other end of the network cable into a cable modem DSL modem or network jack L 16 WWW gatew ay com Setting up the keyboard and mouse Installing keyboard batteries Before using your wireless keyboard you must install the two batteries that came with it UJ Warning Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries following the manufacturer s instructions gt To install the keyboard batteries l Turn the keyboard over then open the battery cover 2 Insert two AA b
45. e or other device into the memory card reader For a complete list of supported memory cards see Using the memory card reader on page 32 Plug IEEE 1394 also known as Firewire devices such as a digital camcorder into this 6 pin IEEE 1394 port For more information see Installing a printer scanner or other device on page 41 Plug USB Universal Serial Bus devices such as a USB printer scanner camera keyboard or mouse into these ports For more information see Installing a printer scanner or other device on page 41 Plug powered analog front speakers an external amplifier or headphones into this jack Plug a microphone into this jack Use this DVD RW drive to listen to audio CDs install games and programs watch DVDs and write large files onto recordable discs Press this button to turn the power on or off You can also configure the power button to operate in Standby Resume mode or Hibernate mode Power module Ethernet network jack CHAPTER 2 Setting Up and Getting Started Optical digital audio out jack Coaxial digital IR blaster port USB ports audio out Jack USB ports Component Ethernet network jack IR blaster port Optical digital audio out jack Coaxial digital audio out jack USB ports Power data cable connector 10 Power data cable connedor Description Plug an Ethernet network cable or a device such as a DSL or cable modem for a broadband Inte
46. e screen back or pull it forward this support stand automatically adjusts to maintain that angle For more information on adjusting the viewing angle see Setting up your computer desk and chair on page 13 Attach a cable lock to this slot then attach the cable to a solid object like a desk or table to prevent your computer from being stolen or opened CHAPTER 2 Setting Up and Getting Started Sides Power data cable Y emory card reader x EEE 1394 FireWire port B port at USB ports amp X Headphone jack A Slide out support stand i icrophone jack Slot load DVD RW drive Powers cable Power button Slide out support stand Component Power data cable Slide out support stand Memory card reader IEEE 1394 port USB ports Headphone jack Microphone jack DVD RW drive Power button www gateway com Description Connects your computer to the power module This cable must be connected before you connect the module to AC power For more information see Connecting power on page 15 Supports your computer in an upright position and helps maintain the viewing angle As he push the top of the screen back or pull it forward this support stand automatically adjusts to maintain that angle For more information on adjusting the viewing angle see Reducing eye strain on page 12 Insert a memory card from a digital camera MP3 player PDA cellular telephon
47. e 50 memory 48 Mini PCI card 51 peripheral devices 41 printer 41 scanner 41 Web cam 39 Internet troubleshooting 82 87 J jacks See connections K keyboard cleaning 63 installing batteries 17 keys 23 storing 24 syncing 22 troubleshooting 83 keys and buttons keyboard 23 mouse 25 L labels Microsoft Certificate of Authenticity 3 model number 3 serial number 3 LCD panel troubleshooting 77 M maintenance backing up files 69 BigFix 64 checking for driveerrors 67 checking hard drive space 65 cleaning case 62 cleaning CDs and DVDs 63 cleaning keyboard 63 cleaning mouse 63 defragmenting 68 119 Index deleting files 66 extending computer life 61 suggested schedule 60 using Task Scheduler 71 media reader See memory card reader memory adding 48 installing 48 troubleshooting 84 memory card reader 9 inserting card 33 locating 8 removing card 33 supported cards 33 using 32 Memory Stick 33 microphone jack 9 Microsoft Certificate of Authenticity 3 Microsoft System Restore 98 Mini PCI card replacing 51 model number 3 modem cable 16 dialup 41 DSL 16 monitor troubleshooting 77 mouse buttons 25 changing settings 26 cleaning 63 clicking 25 double clicking 25 installing batteries 18 moving pointer 18 24 25 moving screen objects 25 opening files folders and programs 25 pointer 25 right clicking 25 scroll stripe 25 scroll wheel 25 selecting screen objects 25 120 sy
48. e provided to the telephone company A telephone line cord with a modular plug is required for use with this device The modem is designed to be connected to the telephone network or premises wiring using a compatible ular jack which is Part 68 compliant See installation instructions for details e Ringer Equivalence Number REN is used to determine the number of devices which may be nnected to the telephone line Excessive RENs on a telephone line may result in the devices not g 1g in response to an incoming call In most areas the sum of RENS should not exceed five e 0 be certain of the number of devices that may be connected to a line as determined by al RENS contact the local telephone company f this device causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required The telephone company may request that you disconnect the equipment until the problem is resolved The telephone company may make changes in its facilities equipment operations or procedures hat could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain ninterrupted service This equipment cannot be used on telephone company provided coin service Connection to party ne service is subject to state tariffs Contact the state public utility commission or public service commissi
49. e sure for their own protection that the electrical ground connections of the ower utility telephone lines and internal metallic water pipe system if present are connected ogether This precaution may be particularly important in rural areas The Ringer Equivalence Number REN assigned to each terminal device provides an ndication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 Laser safety statement D Warning Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure To prevent exposure to laser beams do not try to open the enclosure of a CD or DVD rive All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards including IEC 825 The laser devices in these components are classified as Class 1 Laser Products under a US Department of Health and Human Services DHHS Radiation Performance Standard Should the unit ever need servicing contact an authorized service location 111 APPENDIX A Legal Notices Television antenna connectors protection for systems fitted with TV cable TV tuner cards 117 External television antenna grounding
50. e that you have backed up any important files you want to save Click Yes then click Next The Factory image recovery window opens which shows you the progress of the system recovery When recovery is finished the Recovery is complete window opens Click Finish then click Restart Your computer restarts in its original factory condition You still need to reinstall any software that was not pre installed on your computer If you selected Recovery with automatic data backup in Step 8 you can find your backed up files in c backup ii Recovering your system using the Windows DVD If you install a new hard drive or completely re format your original hard drive you must recover your system using the Windows Vista operating system DVD You also need to recover your computer s pre installed software and device drivers gt To completely re install Windows 102 1 If you can still run Windows back up your personal files and create a set of software and driver recovery discs if you have not already done so For instructions see To create discs for recovering pre installed software and drivers on page 93 Insert the Windows DVD into one of your computer s DVD capable drives then turn on or restart your computer 3 WWW gatew ay com When the prompt Press any key to boot from CD or DVD appears press any key on your keyboard A list of valid boot devices appears Press the arrow keys to select t
51. ens Gateway Reference Guide Contents Chapter 1 About This Guide 1 AbOUC this GUIde ss ops sto I eom edi dta eru dads 2 Accessing your online User Guide sssssssse 2 Gateway contact information ccc cece eee eens 3 Microsoft Certificate of Authenticity cccce ences 3 Chapter 2 Setting Up and Getting Started 5 Checking out your computer cece cece eee eee 6 FEGTI Susi d ov eno actio ane yes mace put i t m 6 ra ce m EN 7 ep tie eae a edad ee ede ded ides 8 POWER module seas ove ore sive ta evita be aate dean 10 Working safely and comfortably ccc eee eee 11 Reducing eye strain 3 cv rige aer ptt df ds 12 Setting up your computer desk and chair 13 Sitting at your computer ssseese eee 13 Avoiding discomfort and injury from repetitive strain 13 Preparing power connections cece cece eee a es 14 Protecting from power source problems 14 Connecting DOW Cl 42 d uc passio U oki eek ted 15 Connecting to a broadband modem or network 16 Setting up the keyboard and mouse Luse 17 Installing keyboard batteries ssssuuee 17 Installing mouse batteries ccc eee eee eae 18 Starting vour computer usse eet esd hx hen 19 Waking up your computer sseeeseeeeee 20 Turning off and restarting your computer 20 Using the keyboard and mouse
52. eo source 34 WWW gatew ay com Component Description RF antenna jack Connect the wire whip antenna to this jack to receive broadcast TV signals or connect the F type adapter to the coaxial cablefrom a video source and connect the cable here FM antenna jack Connect the FM radio Y wire antenna to this jack for FM radio reception Mini USB port Connect the included mini USB cable to this port and to your computer so the TV tuner can send the video signals it receives to your computer gt To connect the TV tuner l Connect the provided USB cable to the TV tuner s USB port and an available USB port on your computer or power module 35 36 CHAPTER 2 Setting Up and Getting Started 2 To receive broadcast TV signals connect the included TV whip antenna to the RF antenna jack on the TV tuner T OR hc To receive broadcast TV signals or video from an antenna that uses coaxial cable connect the included F type antenna adapter to the coaxial antenna cable then connect the cable to the RF antenna jack on the TV tuner Ve WWW gatew ay com 3 To view video from a tuner such as cable or satellite TV or another wired video source such as a DVD player Connectheincluded F type antenna adapter to the video source s coaxial cable then connect the cable to the RF antenna jack on the TV tuner h e s OR Connect an S Video cable to the video source s S Video
53. er up and reconnect all cables 4 Turn on your computer WWW gatew ay com 5 If you are using the new hard drive as your primary drive install Windows using the operating system DVD that came with your computer For more information on restoring your system see Recovering your system on page 92 n Adding or replacing Mini PCI cards ig Tools Phillips screwdriver gt To add or replace a Mini PCI card l Open the back panel by following the instructions in Opening and closing the case on page 46 The computer should be face down on a soft stable non marring surface before continuing 2 Locate the Mini PCI card slots 3 If you are replacing a card remove the two screws that secure the old card to the case remove any antenna ee to the card then pull the card out of the card slot Mini PCI card slot 2 Mini PCI card slot 1 Card screws Antenna cables sn CHAPTER 3 Upgrading Your Computer 4 Slide the new card into an available card slot at a 30 angle then press it down until the holes in the card line up with the screw holes in the case Secure the card to the case using the two screws you removed previously if you are replacing a card or the two screws provided with the new card If the new card is a wireless networking card attach the antenna cables to the appropriate antenna connectors on the card For a card with three connectors the black cable should attach to the connector o
54. er uses Windows XP or Windows Vista While using Windows Easy Transfer you will not be able to run other tasks on the computers va WA Important If your old computer does not use Windows XP or Windows Vista you must manually move your data by using a writeable disc flash drive or external ard drive gt To move files and settings from your old computer 1 Ifyou want to transfer program settings to your new computer install those programs on the new computer before running Windows Easy Transfer Windows Easy Transfer copies only the software s settings not the software itself to the new computer 2 dick amp Start All Programs Accessories System Tools then dick Windows Easy Transfer The Windows Easy Transfer dialog box opens 3 dick Next click Start a new transfer then follow the on screen instructions to complete the transfer Help For more information about transferring files click Start then click Help and Support Type transferring ilesin the Search Help box then press ENTER WWW gatew ay com Transferring files and settings manually You can manually transfer your personal data files by copying them to removable media such as a writable disc an external hard drive a network location or a flash drive Finding your documents Many programs save your personal data files in the Documents or My Documents folder Look in your old computer s documents folder for personal data files To
55. ers when the numeric keypad NuM Lock is turned on 23 CHAPTER 2 Setting Up and Getting Started Storing your keyboard You can move your keyboard out of the way by standing it upright and sliding it against your computer Do not lean it against the screen Using the mouse Mouse components Scroll stripe functions as a scroll wheel Right button Left button 24 WWW gatew ay com Controlling the mouse The mouse is a device that controls the pointer movement on the computer display This illustration shows the standard mouse As you move the mouse the pointer arrow on the display moves in the same direction You can use the left and right buttons on the mouse to select objects on the display You can use the scroll stripe the stripe between the left and right mouse buttons on the mouse to move through a document This feature is not available in all programs To Do this Movethe pointer Move the mouse around If you on the computer a N reach the edge of your mouse display ei WwW pad and need to move the SN mouse farther lift the mouse y p and place it in the middle of the mouse pad then continue Select an object on the computer display or open a file or folder moving the mouse Position the pointer over the object Quickly press and release the left mouse button This is called clicking object Quickly press and release the left mouse button twice This
56. f your thighs Adjust the height of the computer desk so your hands and arms are positioned parallel to the floor when you use the keyboard and touchpad If the desk is not adjustable or is too tall consider using an adjustable chair to control your arm s height above the keyboard Use an adjustable chair that is comfortable distributes your weight evenly and keeps your body relaxed Position your chair so the keyboard is at or slightly below the level of your elbow This position lets your shoulders relax while you type Adjust the back of the chair so it Sup orts the lower curve of your spine You can use a pillow or cushion to provide extra back support Sitting at your computer Avoid bending arching or angling your wrists Make sure that they are in a relaxed position when you type Do not slouch forward or lean far back Sit with your back straight so your knees hips and elbows form right angles when you work Take breaks to stand and stretch your legs Avoid twisting your torso or neck Avoiding discomfort and injury from repetitive strain Vary your activities to avoid excessive repetition Take breaks to change your position stretch your muscles and relieve your eyes Find ways to break up the work day and schedule a variety of tasks 13 CHAPTER 2 Setting Up and Getting Started Preparing power connections Protecting from power source problems D Warnin High voltages can enter your com
57. ger en eeu PONO ga Pad pater aaa wees ees 76 Troubleshooting aov bb ted Rai ebat tcs 71 BIO 1s teris acuti b stris ea t aa Tas etna UR aig 77 CD dtiVe s ui aaa Saad EIC eter t ta cT 71 BIOL A M n ERN 71 DVD RW drive 3 4 eruit s t a ht oen tea 78 Ethernet oriire DEA EH A a EUR RO UR o 79 File management cotes en oen vp den voe eqs behead enis 80 Hard dilV6z i eoi dus rore an ar andra eer Lore 81 Internet EE 82 Keyboard eerren e og ep DC ER Rat rat vm s 83 Media Certe dus oda dd c d be EE HE Dx Ee 3 83 MEMOJ tuios oco e one E XOU sie ao d sadi AU ades 84 Memory card reader sese 85 Modem cable or DSL uus ie red coe ta ces 85 Modern dial p topi terrm reper eros 85 MOUSE ciis aa eaa CUR Ge IR CAT CES RU Se a AH 89 NODWOLKS cies t Rx CP e Ed A TN ERES O eed 89 PaSSWOLUS irana tr voy hi ude Mwy Pu bere A fa bns 89 POWBE Liu tatu stews ettet ade o etat Ac ncc ida 90 PRINTET 6ooucu catia OG OD tg IIS 90 Remote control soo soci uic oae hice c die tuus tona 91 SOUN cea Sad croi aa eir CE oodd aaa oe 91 Recovering your system ssssssese nnns 92 Recovering pre installed software and drivers 93 Contents Using Microsoft System Restore e0ee eee 98 Recovering your system to its factory condition 101 Recovering your system using the Windows DVD 102 Telephone support zc eder xRA EXSETIXzETUX 103 Before calling Gateway Customer Care 103 Telephone n
58. he drive containing the Windows DVD then press ENTER and follow the on screen instructions After Windows is completely re installed use the software and driver recovery discs you created to recover your computer s pre installed software and device drivers For instructions see Recovering pre installed software and drivers using recovery discs on page 97 You can also run Windows Update for the latest Windows patches For more information see Updating Windows on page 64 E Telephone support Before calling Gateway Customer Care If you have a technical problem with your computer follow these recommendations before contacting Gateway Customer Care Make sure that your computer is connected correctly to a grounded AC outlet that is supplying power If you use a surge protector make sure that it is turned on If you have recently installed hardware or software make sure that you have installed it according to the instructions provided with it If you did not purchase the hardware or software from Gateway see the manufacturer s documentation and technical support resources If you have how to questions about using a program See Online Help Printed documentation The Microsoft Windows documentation The software publisher s Web site 103 CHAPTER 5 Troubleshooting See the troubleshooting section of this chapter Warning To avoid bodily injury do not attempt to troubleshoot your computer pr
59. he drive out of the computer DVD RW drive screw 5 Slide the new drive into the drive slot then secure it to the computer using the screw you removed in Step 4 6 Close the back panel by following the instructions in Opening and closing the case on page 46 then reconnect all cables 54 WWW gatew ay com Installing or replacing the graphics card Your computer has either a graphics card installed or a spacer a placeholder for the graphics card slot installed If the spacer is installed your computer s system board provides the graphics abilities for your system z Tools Phillips screw driver gt To install or replace the graphics card 1 Open the back panel by following the instructions in Opening and closing the case on page 46 The computer should be face down on a soft stable non marring surface before continuing 2 If the computer has been running within the last few minutes allow the graphics card cool down for about five minutes before continuing Warning The graphics card may be extremely hot Touching the graphics card while hot may result in physical injury Allow the graphics card to cool before continuing 3 Remove the two screws that secure the graphics card or graphics card spacer to the computer Screws 55 CHAPTER 3 Upgrading Your Computer 4 _ Lift the end of the graphics card or spacer to about a 30 angle then slide it out of the card slot p V
60. he phrase printer troubleshooter in the Search Help box then press ENTER Remote control You just installed the batteries but the remote control does not work While loading the batteries into the remote control do not press any buttons or the remote may not work If the remote does not work with fresh batteries installed remove a battery for five seconds then re insert the battery while making sure that no buttons are being pressed Sound You are not getting sound from the internal NXT SoundVu speakers Make sure that the volume controls are turned up For more information see Adjusting the volume on page 42 Make sure that mute controls are turned off For more information see Adjusting the volume on page 42 You are not getting sound from your external speakers Make sure that the volume controls are turned up For more information see Adjusting the volume on page 42 Make sure that mute controls are turned off For more information see Adjusting the volume on page 42 Seethe speaker setup poster to check your speaker connections 91 CHAPTER 5 Troubleshooting Recovering your system 92 You can solve most computer problems by following the information in Troubleshooting on page 77 or in the technical support pages at www gateway com Problem solving may also involve re installing some or all of the computer s software also called recovering or restoring your system Gateway p
61. hem could be fatal Do not locate the antenna near overhead light or power circuits or where it could fall into such power lines or circuits Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system NEC Art 250 Part H 3 Ground clamps 4 Grounding conductors NEC Section 810 21 5 Antenna discharge unit NEC Section 810 20 6 Ground clamp 7 Antenna lead in wire 113 APPENDIX A Legal Notices Environmental information Mercury warning The lamp s in this display contain mercury Dispose according to local state and federal law The product you have purchased contains extracted natural resources that have been used in the manufacturing process This product may contain substances known to be hazardous to the environment or to human health To prevent releases of harmful substances into the environment and to maximize the use of our natural resources Gateway proviaes the following information on how you can responsibly recycle or reuse most of the materials in your end of life product Waste Electrical and Electronic Equipment commonly known as WEEE should never pl be disposed of in the municipal waste stream residential garbage collection The Crossed Out Waste Bin label affixed to this product is your reminder to dispose of your end of life product properly Substances such as glass plastics and ce
62. iled to respond the modem did not pass diagnostics LEM For more information about modem troubleshooting click Start then click Help and SUppOrE Type the phrase modem troubleshooting in t e Search Help box then press ENTER The modem is noisy when it dials and connects When your modem tries to connect to another modem it begins handshaking Handshaking is a digital getting acquainted conversation between the two modems that establishes connection speeds and communication protocols You may hear unusual handshaking sounds when the modems first connect If the handshaking sounds are too loud you can turn down the modem volume gt To turn down the modem volume i 2 Click Start then click Control Panel The Control Panel window opens dick Hardware and Sound then dick Phone and Modem Options The Phone and Modem Options dialog box opens Click the Modems tab click the modem you want to adjust then click Properties Click the Modem tab then adjust the Speaker volume control Click OK twice to close the Phone and Modem Options dialog box WWW gatew ay com Mouse The mouse does not work e Re syncyour mouse with the computer by following the instructions in Syncing the keyboard and mouse on page 22 Replace the old batteries with new batteries e Shut down and restart your computer The mouse works erratically e Ifthe mouse pointer begins moving erratically across the computer dis
63. indicator NXT SoundVu acoustic front panel 6 Web cam port Display DVD RW drive NXT SoundVu acoustic front replaces conventional spea es Description Connect the optional Web cam to this port Detects signals from the remote control Do not block Indicates when the computer is receiving IR signals from the remote control and when the computer is syncing with the wireless RF keyboard and mouse For more detail see Sides on page 8 This 19 inch TFT display has 1400 x 900 resolution displays 16 2 million colors and has an 850 1 contrast ratio For more detail see Sides on page 8 The Gatew ay logo indicates when power is on glowing and when power is on Standby flashing This panel is advanced patented technology developed by Authentic using NXT technology Because the panel itself vibrates and creates sound no speakers are needed Back Component Web cam port Power button Slide out support stand Cable lock slot www gateway com Web cam port s _ Power button Slide out Cable lock slot support stand Description Connect the optional Web cam to this port Press this button to turn the power on or off You can also configure the power button to operate in Standby Resume mode or Hibernate mode For more information see your online User Guide Supports your computer in an upright position and helps maintain the viewing angle As yeu push the top of th
64. l Corporation Microsoft MS MS DOS and Windows are trademarks or registered trademarks of Microsoft Corporation All other product names mentioned herein are used for identification purposes only and may be the trademarks or registered trademarks of their respective companies Macrovision statement If your computer has a DVD compatible drive and an analog TV Out port the following paragraph applies This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other Timited viewing uses only unless a authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited NXT acoustic sound panel SoundVu are registered trademarks of New Transducers All patent rights reserved 115 APPENDIX A Legal Notices 116 Index A accessories safety precautions 108 arrow keys 23 audio coaxial digital jack 10 headphone jack 9 microphone jack 9 muting 42 optical digital jack 10 recording 32 S PDIF jack 10 troubleshooting 91 audio playback buttons 23 B backing up files 69 battery replacing CMOS 56 replacing system 56 BigFix 64 Bright button 23 broadband 10 16 buttons See keys and buttons C cable power data 9 cable modem 10
65. lick Start All Programs then click Gateway Documentation WWW gatew ay com Gateway contact information Thelabel on thebottom of your computer contains information that identifies your computer model and serial number Gateway Customer Care will need this information if you call for assistance Serial number and er Care telephone number Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the bottom of your computer includes the product key code for your operating system If you ever reinstall Windows from the installation DVD you will need to enter these numbers to activate Windows el C rtificate of Authenticity CHAPTER 1 About This Guide 2 Setting Up and Getting Started Checking out your computer Working safely and comfortably Preparing power connections Connecting to a broadband modem or network Setting up the keyboard and mouse Starting your computer Turning off and restarting your computer Using the keyboard and mouse Using the remote control Using the DVD RW drive Using the memory card reader Connecting peripheral devices Adjusting the volume CHAPTER 2 Setting Up and Getting Started Checking out your computer Front IR sensor IR activity RF sync indicator a Data ports Power indicator Component Web cam port IR sensor IR activity RF sync indicator Data ports Display DVD RW drive Power
66. m your telephone line then check for a dial tone by plugging a working telephone into the telephone wall jack If you have additional telephone services such as call waiting call messaging or voice mail make sure that all messages are cleared and call waiting is disabled before using the modem Contact your telephone service to get the correct code to temporarily disable the service Also make sure that the modem dialing properties are set correctly gt To check the dialing properties 1 dick amp Start then click Control Panel The Control Panel window opens 85 86 CHAPTER 5 Troubleshooting 2 dick Hardware and Sound then dick Phone and Modem Options The Phone and Modem Options dialog box opens 3 If this is the first time you have accessed this category the Location Information dialog box opens Enter the information for your area then click OK 4 Click the Dialing Rules tab click the location from which you are dialing then click Edit 5 Make sure that all settings are correct u Help For more information about dialing properties click Start then click Help and Support Type the keyword dialingin the Search Help box then press ENTER Disconnect any answering machine fax machine or printer that is on the same line as the modem Do not os these devices to the same telephone line as the modem Make sure that you are not using a digital rollover or PBX line These lines do not work with
67. multiple disc set of recovery discs close Gateway Recovery Center and try another disc n Using Microsoft System Restore 98 Microsoft System Restore periodically takes snapshots of your system settings and saves them as restore points In most cases of hard to resolve software problems you can return to one of these restore points to get your system running again Windows automatically creates an additional restore point each day and also each time you install software or device drivers You can also create a restore point manually For instructions see Manually creating a restore point on page 100 Help For more information about using Microsoft System Restore click Start then dick Help and Support Type windows system restore in the Search Help box then press ENTER WWW gatew ay com gt To restore using Microsoft System Restore l dick amp Start Control Panel System and Maintenance then dick Backup and Restore Center The Backup and Restore Center opens Q 9 daaag e tae ame fae tee 2 On the left side of the window click Repair Windows using System Restore then click Next The Choose a restore point dialog box opens gom Cosse e restore powt Settee hestea ed ret Orange oF dein ans ef ras Gaura ad Pe reme sonne Ch Pe erte nort Put ea ant te unm and Per ed ntes ja ew mes prt Current eee re Contrat Dianae lew Cat ntm M T ua E
68. n the right the blue cable in the middle and the gray cable on the left Close the back panel by following the instructions in Opening and closing the case on page 46 Return your computer to its upright position then reconnect all cables E Replacing the DVD RW drive 92 Tools Phillips screw driver gt To replace the DVD RW drive l Turn on your computer eject any disc in the DVD RW drive then turn off your computer D Warning Hazardous high voltage exists inside the computer Make sure that you have disconnected all power before continuing Touch only the components indicated within these instructions PN Caution i If you do not eject the disc from the drive it may become stuck in the drive after you lay the computer face down in the next step WWW gatew ay com 2 Open the back panel by following the instructions in Opening and closing the case on page 46 The computer should be face down on a soft stable non marring surface before continuing 3 Remove the three screws that secure the ventilation shroud to the inside of the case then remove the shroud Shroud screws D Warning Hazardous high voltage exists behind the ventilation shroud Remove only when replacing the DVD RW drive and touch only the components indicated within these instructions 53 CHAPTER 3 Upgrading Your Computer 4 Remove the single screw that secures the DVD RW drive then slide t
69. ncing 22 troubleshooting 89 moving files from old computer 72 73 pointer 25 screen objects 25 settings from old computer 72 MP3 player memory cards 32 multimedia adjusting volume 42 playing discs 31 using Windows Media Player 31 MultiMediaCard 33 muting sound 42 N network jack 10 16 troubleshooting 79 89 NXT SoundVu 6 0 opening case 46 files 25 folders 25 programs 25 shortcut menu 25 optical audio connection 10 optical connection 10 P password 89 PDA memory cards 32 peripheral devices 41 playing discs 31 Plug and Play devices support for 41 pointer www gateway com moving 25 ports See connections power button 7 9 connecting 14 Hibernate mode 7 9 indicator 6 source problems 14 Standby Resume 7 9 troubleshooting 90 turning off 20 turning on 19 power data cable 9 printer installing 41 setting default 90 troubleshooting 90 USB port 9 programs closing unresponsive 21 Opening 25 recovery discs 93 97 re installing 92 93 R RAM See memory rebooting 21 recording audio files 32 discs 32 recovering defaults 101 files from Recycle Bin 80 programs 92 software 92 93 system 92 with Gateway Recovery Center 95 with Windows DVD 102 with Windows System Restore 98 recovery discs 93 creating 93 drivers 93 97 programs 93 97 software 93 97 using 97 re installing See recovering remote control buttons 28 changing batteries 26 storing 30 using 26 removing files and folders 6
70. o optical discs You can use the disc burning program on your computer to copy tracks from a music CD to your hard drive copy or create data discs create music CDs create video DVDs and more For more information about creating CDs and DVDs see your online User Guide Creating audio and video files You can create audio and music files either from scratch or from music CDs You can also create video files from home video For more information see your online User Guide Copying optical discs You can copy optical discs to make backups of your data For more information see your online User Guide Using the memory card reader 32 You can use the memory card reader to transfer pictures from a digital camera to your computer You can also use the memory card reader to transfer data between your computer and a device that uses memory cards such as a PDA MP3 player or cellular telephone WWW gatew ay com Memory card types The memory card reader supports several memory card types e xD Picture Card e Secure Digital SD e MultiMediaCard MMC e Memory Stick MS and MS Pro Using a memory card Caution Before inserting a memory card into the slot make sure that the slot is empty or you could damage the card reader gt To insert and remove a memory card l Insert the memory card into the memory card slot 2 Toaccess a file on the memory card click amp Start then dick Computer Double click the
71. oblem if Power cords or plugs are damaged Liquid has been spilled intoryour computer Your computer was droppe Instead unplug your computer and contact a qualified computer technician e Have your customer ID serial number and order number available along with a detailed description of your problem including the exact text of any error messages and the steps you have taken Make sure that your computer is nearby at the time of your call The technician may have you follow troubleshooting steps Telephone numbers To reach Customer Care refer to the telephone number on your computer s Customer Care label Self help 104 If you have how to questions about using your Gateway supplied hardware or software see the following resources The printed or online documentation that came with your hardware or software In many cases additional product information and online documentation for Gateway supplied hardware can be found in our Web site s Documentation Library This Reference Guide and your online User Guide The software publisher s Web site Help LEAN For more how to information about Windows click Start then click Help and Support Type the keyword practicein the Search Help box then press NTER Tutoring Training Resource Gateway Learning Libraries Online Training from Learn With Gateway WWW gatew ay com Answers by Gateway is a telephone service that provides answer
72. of the drive being defragmented consider starting the process when you will not need the computer for several hours WWW gatew ay com gt To defragment the hard drive l Disconnect your computer from the network 2 dick amp Start All Programs Accessories System Tools then dick Disk Defragmenter The Disk Defragmenter dialog box opens S Seded del iaprmem Late a etaed Virus shits m be dnd t Pen odd h 3 dick Defragment now This process may take hours to complete depending on the size of the drive being defragmented Help For more information about defragmenting the hard drive click Start then click Help and Support Type defragmenting in the Search Help box then press Backing up files Backing up files and removing them from the hard drive frees space for new files on the hard drive It also protects you from losing important information if the hard drive fails or you accidentally delete files You should back up your files regularly to a writable optical disc Use a backup device such as a recordable disc drive to do a complete hard drive backup 69 CHAPTER 4 Maintaining Your Computer gt To back up files 1 dick Start then click Computer The Computer window opens 2 Right click the drive that you want to back up click Properties then click the Tools tab amp ias Dna Ci Papeete bee e em ery emt aa 3 dick Backup Now then click Run a file backup now 4
73. on for information When programming or making test calls to emergency numbers Remain on the line and briefly explain to the dispatcher the reason for the call Perform such activities in the off peak hours such as early morning or late evenings The United States Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent an identification of the business other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual Refer to your fax communication software documentation for details on how to comply with the fax branding requirement gm Canada WWW gatew ay com Industry Canada IC Unintentional emitter per ICES 003 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada Le pr sent appareil num rique n met rs de bruits radio lectriques d passant les limites applicables aux appareils num riques de Classe B prescrites dans le r glement sur le brouillage radio lectriq
74. ox opens 3 Click to select the types of files you want to delete then dick OK The types of files you indicated are deleted 3 Help LEM For more information about keeping the hard drive free of _ unnecessary files click Start then click Help and Support Type disk cleanup in the Search Help box then press ENTER Checking the hard drive for errors The ae examines the hard drive for physical flaws and file and folder problems This program corrects file and folder problems and marks flawed areas on the hard drive so Windows does not use them If you use your computer several hours every day you probably want to run error checking once a week If you use your computer less frequently once a month may be adequate Also use error checking if you encounter hard drive problems gt To check the hard drive for errors 1 dick Start then click Computer The Computer window opens 2 Right click the drive that you want to check for errors dick Properties then click the Tools tab 67 CHAPTER 4 Maintaining Your Computer 3 ick Check Now then click Start Your drive is checked for errors This process may take several minutes Vv Important Error checking cannot scan a drive while the drive is being used If you try to check your hard drive for errors you see a prompt asking you if you want to scan the hard drive later the next time you restart your computer If you see this prompt click Schedule disc
75. pdating Windows Windows Update helps you keep your computer up to date Use Windows Update to choose updates for your computer s operating system software and hardware New content is added to the site regularly so you can always get the most recent updates and fixes to protect your computer and keep it running smoothly Windows Update scans your computer and provides you with a tailored selection of updates that apply only to the software and hardware on your computer For information on running Windows Update see Windows Update in your online User Guide Windows Update can also be controlled through the Windows Security Center For more information see Protecting Your Computer in your online User Guide Hel LEM For more information about Windows Update click Start then click Help and Support Type windows update in the Search Help box then press NTER Using BigFix 64 Your computer may have BigFix installed not available in some locations BigFix monitors your computer for problems and conflicts It automatically gathers information about the latest bugs security alerts and updates from BigFix sites on the Internet Whenever BigFix detects a problem it alerts you by flashing the blue taskbar icon To fix the problem click on that icon to open BigFix gt To start BigFix 1 dick Start All Programs Accessories System Tools then click BigFix 2 To learn more about BigFix click Help then
76. play or becomes difficult to control precisely cleaning the mouse will likely improve its accuracy e ean the mouse by wiping the bottom with a clean damp cloth Make sure that the optical sensor is clean and free of debris The mouse pad may have a printed or fabric pattern on it that interferes with your mouse Try a different mouse pad The surface under the mouse may be transparent or glossy which interferes with mouse operation Use a mouse pad Replace the old batteries with new batteries Networks You cannot connect to your company network Every network is unique Contact your company computer department or network administrator for help For more information about setting up a network in your home see Connecting to a broadband modem or network on page 16 your online User Guide or Ethernet on page 79 J Hel For more information about network troubleshooting click Start then click Help and Support Type the phrase network troubleshooting in the Search Help box then press ENTER Passwords Your computer does not accept your password Make sure that Caps Lock is turned off then retype the password 89 CHAPTER 5 Troubleshooting Power Your computer will not turn on Make sure that the power module is connected to an AC power source and to your computer and that your computer is turned on e fyour computer is plugged into a surge protector make sure that the surge protector is
77. plicable cables to your computer according to the setup poster and Connecting power on page 15 2 Press the power button on the back of your computer If your computer does not turn on check the power data cable connection 3 Jf ise are starting your computer for the first time follow the on screen instructions to select the language and time zone and to create your first user account NW Tip mi if your computer and mouse do not work see Syncing the keyboard and mouse on page 22 4 To open your computer s Start menu click Start From that menu you can run programs and search for files For more information on using your computer s menus see Using Windows and Customizing Windows in your online User Guide 5 After your computer has been set up attach and turn on any USB or audio peripheral devices such as printers scanners and speakers See the documentation that came with each device for its setup instructions m 19 CHAPTER 2 Setting Up and Getting Started Waking up your computer NY Tip ma For more information about changing the power button mode see the Customizing chapter in your online User Guide When you have not used your computer for several minutes it may enter a power saving mode called Sleep While in Sleep mode the power indicator on the power button flashes If your computer is in Sleep mode move the mouse press a key on the keyboard or press the power button
78. pre installed click Hardware then click Device driver recovery Mg em eme i eo n per recovery CER e m M La oe mea Fem ete ee ee m eame 9 e coe o M e 9 wt ems P rc emm tet a 3 Click the software or driver you want to recover then click Next E WWW gatew ay com Recovering pre installed software and drivers using recovery discs If you created a multiple disc set of recovery discs each disc contains a unique set of software and drivers If a recovery disc does not offer the software or driver you need to recover try another disc gt To recover software and drivers using recovery discs l Insert a software and driver recovery disc into a CD or DVD drive If an AutoPlay dialog box appears dick Run Grc Vista exe If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start Pun Computer and run the file Grc Vista exe on the ISC The Gateway Recovery Center starts TE Meee ey ee 2 To recover pre installed software click Application recovery then click the software you want to recover originally provided with your PC CHAPTER 5 Troubleshooting To recover pre installed device drivers click Device driver recovery then click the type of driver you want to recover dq mmm Ress Ce 3 dick Next 4 f the software or driver is not shown on the list and you have a
79. puter or power supply Unplug the power data cable from the power module unplug any devices from the computer then press and hold the power button for two seconds to drain any residual power from your computer Observe all precautions for protecting your computer from electrostatic discharge ESD Caution ESD can permanently damage electrostatic discharge sensitive components in your computer Prevent ESD damage by following these ESD guidelines every time you open the computer case e Wear a grounding wrist strap available at most electronics stores and attach it to bare metal such as a metal desk or lamp Avoid staticcausing oe such as carpeted floors plastic and packing oam If a grounding wrist strap is not available frequently touch a bare metal object while working Remove new components such as memory modules from their antistatic bags only when you are ready to use them Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection Disconnect the optional Web cam from the top of the computer Caution If you do not remove the optional Web cam it will get damaged when you open the computer s back panel Place the computer face down on a soft non marring surface Be careful of the acrylic glass like surface of the front because it can easily become scratched www gatew ay com 6 Slide the two panel release latches towa
80. puter through both the power data cable and the modem connection Protect your computer by using a surge protector If you have a telephone or DSL modem use a surge protector that has a modem Jack If you have a cable modem use a surge protector that has an antenna cable TV jack During an electrical storm unplug both the surge protector and the modem During a power surge the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage Protect your computer and peripheral devices by connecting them to a surge protector which absorbs voltage surges and prevents them from reaching your computer An uninterruptible power supply UPS supplies battery power to your computer during a power failure Although you cannot run your computer for an extended period of time with a UPS a UPS lets you run your computer long enough to save your work and shut down your computer normally D Warning The AC power module contains peripheral expansion components that need to connect to the system before to AC power is connected Make sure that you connect power components in the following order Plug mepower data cable into the power module Plug the AC power cable into the power module and into an AC power outlet 14 WWW gatew ay com Connecting power gt To connect power 1 Plug your computer s power data cable into the power data connector on the power mo
81. r lighting should not reflect on the screen or shine directly into your eyes 12 Position the computer desk and computer so you can avoid bright reflections and glare Reduce glare by installing shades or curtains on windows and by installing a glare screen filter Use soft indirect lighting in your work area Do not use your computer in a dark room Set paper holders at the same height and distance asthe display Avoid focusing your eyes on your display for long periods of time Every 10 or 15 minutes look around the room and try to focus on distant objects Stand up your computer so the slide out support stand extends out the back for stability Your computer is stable through a 10 range of motion from nearly prone a back 5 to noticeably tilted leaning ack 15 The support stand helps maintain the viewing angle that ou set As you push the top of the screen back or pull it forward the stand automatically adjusts to maintain that angle www gateway com Setting up your computer desk and chair va these guidelines for good ergonomic workstation esign When you are setting up your computer desk and chair make sure that the desk is the appropriate height and the chair helps you maintain good posture Select a flat surface for your computer desk Adjust the chair height adjust the forward tilt of the seat or use a footrest to distribute your weight evenly on the chair and relieve pressure on the back o
82. rd each other then ue the bottom of the back panel 90 until it is vertical Release latches A small support bar on the right corner near the hinge holds the panel upright Support bar 7 To close the case make sure that all components wires and cables have been returned to their correct locations then slowly dose the panel while making sure no wires become pinched under the panel edges a 47 CHAPTER 3 Upgrading Your Computer Installing memory When you upgrade the computer iai make sure that you install the correct type of memory module for your computer or it will not fit into the memory slot Your computer uses notebook SO DIMM memory gt To install or replace memory l Open the back panel by following the instructions in Opening and closing the case on page 46 The computer should be face down on a soft stable non marring surface before continuing 2 Find the memory module banks on your system board 48 o Ws WWW gatew ay com If you are removing an old module from a memory slot spread the two metal tabs away from the sides of the memory module The module flips up at a 30 angle If you are removing a module from the lower memory ae you must first remove the module from the upper slot Lower memory slot Pull the old memory module out of the slot Slide the new module into an available memory slot at a 30 angle then press it down until it clicks into place Close the
83. receiver Consult the dealer or an experienced radio TV techni or is connected These accessorie FCC rules cian for help accessories The accessories associated with this equipment are shielded video external moni s are required to be used in order 109 110 APPENDIX A Legal Notices FCC declaration of conformity Responsible party Gateway Inc 7565 Irvine Center Drive Irvine CA 92618 Phone 800 846 2000 HN Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product This device complies with Part 15 of the FCC Rules Operation of this device is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation California Proposition 65 Warning D Warnin 4 This product contains chemicals including lead known to the State of California to cause cancer birth defects or reproductive harm Telecommunications per Part 68 of the Code of Federal Regulations CFR 47 applicable to products fitted with USA modems Your modem complies with Part 68 of the Code of Federal Regulations CFR 47 rules On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number REN for this device If requested this information must b
84. rnet connection into this jack For more information see Learning about the Internet in your online User Guide Plug the IR blaster into this port The IR blaster lets you position an IR emitter on your set top box tuner so the computer s Media Center remote can change the tuner s channel for viewing and scheduled recording Plug an optical digital audio cable into this jack and into an optical Audio In jack on an amplifier or entertainment system for digital sound Plug a coaxial digital audio cable into this jack and into a coaxial Audio In jack on an amplifier or entertainment system for digital sound Plug a USB device into these ports Plug your computer s power data cable into this connector WWW gatew ay com Working safely and comfortably Before using your computer follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain Keep hands and arms parallel to the floor Adjust the screen so it is perpendicular to your line of n and the top of the screen is no higher than eye evel Place your feet flat on the floor or on a footrest Keep ventilation openings clear of obstructions Top of screen is not higher than eye level l Screen is perpendicular to your line of sight Hands and arms are parallel to the floor Feet are flat on the floor 11 CHAPTER 2 Setting Up and Getting Started Reducing eye strain Sunlight or bright indoo
85. rovides everything you need to recover your system under most conditions VS Caution To prepare your computer for additional system recovery options you should create a set of software and driver recovery discs as soon as possible For instructions see Preparing for software and device driver recovery on page 93 e If only one or two items of software or hardware have stopped working correctly the problem may be solved by re installing the software or the hardware drivers To recover software and drivers that were pre installed at the factory see Recovering pre installed software and drivers on page 93 For instructions on reinstalling software and drivers that were not pre installed see that product s documentation or support Web site fre installing software or drivers does not help then the problem may be solved by returning your system to a previous state when everything was working correctly For instructions see Using Microsoft System Restore on page 98 e f nothing else has solved the problem and you want to return your system to factory condition see Recovering your system to its factory condition on page 101 If you upgrade or exchange your hard drive or if your hard drive is completely erased or S your only option for System recovery may be to reinstall Windows from the Windows DVD then recover your pre installed software and device drivers using recovery discs that you created Your computer must h
86. rt the mini USB plug on the bottom of the Web cam into the mini USB port on top of your computer 2 Start your video recording or video chat software to see the Web cam image on your screen 3 iren the angle of the Web cam so you can see yourself dearly W Tip The brighter the camera s subject the clearer the Web cam s image will be If you use your Web cam in a dimly lit room consider adding desktop fighting that will help illuminate your face 40 WWW gatew ay com Installing a printer scanner or other device Y Important Before you install a printer scanner or other peripheral device see the device documentation and installation instructions Your computer has IEEE 1394 Firewire and USB ports Use these ports to connect peripheral devices such as printers scanners and digital cameras to your computer For more information about port locations see Checking out your computer on page 6 IEEE 1394 and USB ports support plug and play and hot swapping which means that your computer will usually recognize such a device whenever you plug it into the appropriate port When you use an IEEE 1394 or USB device for the first time your computer will prompt you to install any softwarethe device needs After doing this you can disconnect and reconnect the device at any time J Help LEM For more information about installing peripheral devices click Start then dick Help and Support Type installing de
87. rtain chemical compounds are highly recoverable recyclable and reusable You can do your part for the environment by following these simple steps When your electrical or electronic equipment is no longer useful to you take it back to your local or regional waste collection administration for recycling n some cases your end of life product may be traded in for credit towards the purchase of new Gateway equipment Call Gateway to see if this program is available In your area f you need further assistance in recycling reusing or trading in your end of life roduct you may contact us at the Customer Care number shown on your systems stomer Care label We will be glad to help you with your effort Finally we suggestthat you practice other environmentally friendly actions by understanding and using the energy saving features of this product where applicable recycling the inner and outer packaging including shipping containers this product was delivered in and by disposing of or recycling used batteries properly With your help we can reduce the amount of natural resources needed to produce electrical and electronic equipment minimize the use of landfills for the disposal of end of life products and generally improve our quality of life by ensi ring that potentially hazardous substances are not released into the environment and are disposed of properly Notices 114
88. ry Diagnostic Tool to inspect your system memory gt To run the Memory Diagnostic Tool e Click Start type Memory Diagnostic Tool then press ENTER Click Restart now and check for problems Your computer restarts and runs the memory diagnostics You see a Not enough memory error message lose all programs then restart your computer 84 WWW gatew ay com Memory card reader The drive letters for the memory card slot does not appear in the Computer window The memory card reader was temporarily uninstalled using the Remove Hardware icon in the system tray Reboot your computer and your card reader will be re installed Modem cable or DSL My computer cannot connect to the Internet Make surethat your modem is connected to the network jack on the power module See the documentation that came with your modem for additional troubleshooting information Modem dial up See also Internet on page 82 Your modem does not dial or does not connect If you are using the dial up modem USB dongle make sure that the modem cable is plugged into the modem jack on the dongle and not the Ethernet network jack on the power module Make sure that your computer is connected to the telephone line and the telephone line has a dial tone Make sure that the modem cable is less than 6 feet _ 1 8 meters long The longer the cable the more static may be on the line Remove any line splitters or surge protectors fro
89. s that run automatically at startup Run a virus scan and spyware scan WWW gatew ay com People are sending you e mail messages but you have not received any mail lick the Receive or Send Receive button in your e mail program Make sure that your account with your Internet service provider ISP is set up correctly Contact your ISP for technical support Keyboard The keyboard does not work Re sync the keyboard by following the instructions in Syncing the keyboard and mouse on page 22 e Install new batteries by following the instructions in Installing keyboard batteries on page 17 e Clean the keyboard by using an aerosol can of air with a narrow straw like extension to remove dust and lint trapped under the keys A aT character keeps repeating or you see a keyboard stuck or key failure error message Make sure that nothing is resting on the keyboard Make sure that a key is not stuck Press each key to loosen a key that might be stuck then restart your computer Liquid spilled in the keyboard e If you spilled liquid in the keyboard clean the keyboard and turn it upside down to drain it Let the keyboard dry before using it again If the keyboard does not work after it dries you may need to replace it Media Center This section only covers problems oa to Media Center mode Media Center mode is available only on Windows Vista Home Premium and Ultimate versions To view Media Center trouble
90. s to all of your How dol questions on Gateway computers For more information go to www gateway com answers Gateway provides the following computer based training Service description For more information A variety of courses and www gateway com training tutorials are available on CD Select from several easy to use learning libraries More than 450 online courses www learnwithgateway com are available from Learn With Gateway All you have to do is go online and log in You select the subject matter and the learning format self paced tutorials or virtual dassrooms all from the comfort of your computer 105 CHAPTER 5 Troubleshooting 106 A Legal Notices Important safety information Regulatory compliance statements Environmental information Notices APPENDIX A Legal Notices Important safety information 108 Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment However to ensure safe use of this product it is important that the safety instructions marked on the product and Setting up your system in the documento are followed Read and follow all instructions marked on the product and in the documentation before you operate your system Retain all safety and operating instructions for fu
91. sc so the name of the side you want to play is facing e front 30 WWW gatew ay com Ejecting an optical disc gt To eject an optical disc e Press the Eject key on the keyboard OR In Windows Explorer right click the optical drive icon then dick Eject OR In your media playback software click an equivalent eject command For help see the media playback software s documentation or online help ui Playing discs Playing a CD A Important Some music CDs have copy protection software You may not be able to play these CDs on your computer A standard compact disc CD can hold an entire album of digital songs and can be played on a CD player or your computer s DVD RW drive Use a music program or Windows Media Player on your computer to Play music CDs reate MP3 music files from your music CDs e Edit music track information Use your music files to build a music library For more information about playing CDs see your online User Guide Playing a DVD A Digital Versatile Disc DVD is similar to a standard CD but has greater data capacity Because of this increased capacity full length movies several albums of music or several gigabytes of data can fit on a single disc DVDs can be played on a DVD player or your computer s DVD RW drive For more information about playing DVDs see your online User Guide J1 CHAPTER 2 Setting Up and Getting Started Creating discs Recording t
92. shooting information that is not covered in this section go to the Gateway support Web Site at ww w gateway com Help LEM For more information about Windows Media Center click Start then click Help and Support Type the phrase Media Center in the Search Help box then press ENTER 83 CHAPTER 5 Troubleshooting You need to burn programs that were recorded with your computer to a DVD using Media Center Media Center saves recorded programs in the DVR MS format You can burn a DVR MS file to a DVD with DVD Cg burning software and with Media Center itself You want to play recorded programs on other computers ADVR MS file recorded to DVD can be replayed on another computer running Media Center or on any computer that has a DVD player and DVD decoder software such as WinDVD The non Media Center computer must also have at least Windows XP with Service Pack SP 1 or 2 Windows Media Player 9 or later and the Windows patch Q810243 Update You get a Download Error message when Media Center tries to update the Program Guide You must be connected to the Internet to update the Program Guide Make sure that your Internet account is set up and connected to the computer Memory J Hel For more information about troubleshooting memory errors click Start then dick Help and Support Type the phrase memory error in the Search Help box then press ENTER You see a Memory error message e Use the Memo
93. t again Some music CDs have copy protection software You may not be able to play these CDs on your computer Make sure that the volume controls are turned up For more information see Adjusting the volume on page 42 Make sure that the mute controls are turned off For more information see Adjusting the volume on page 42 If you have external speakers attached make sure that the speakers are turned on and that the cables are connected correctly and securely Clean the disc For more information see Cleaning optical discs on page 63 Shut down and restart your computer WWW gatew ay com A DVD movie will not play Ethernet Make sure that the disc label is facing front facing you then try inserting it again Try a different disc Occasionally discs are flawed or become scratched and cannot be read by the DVD drive Clean the disc For more information see Cleaning optical discs on page 63 Shut down and restart your computer DVDs and DVD drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution To be able to play a DVD the disc s regional code and your DVD drive s regional code must match The regional code on your DVD drive is determined by your computer s delivery address The regional code for the United States and Canada is 1 The regional code for Mexico is 4 Your DVD drive s regional code must match the regional code for the disc
94. ture use Do not use this product near water or a Set up the system on a stable work surface The product sl rating label voltage ould be operated only fro eat source such as a radiator m the type of power source indicated on the If your computer has a voltage selector switch make sure that the switch is in the proper position for your area The voltage selector switch is set at the factory to the correct Openings in the computer case are provided for ventilation Do not block or cover these openings Make sure you provide adequate space at least 6 inches 15 cm around the ystem for ven S into the comp uter ventilation openings ilation when you set up your work area Never insert objects of any kind Some products are equipped win athree wire power cord to make sure that the product is properly grounde when in use The plug on this cord will fit only into a grounding type outlet This is a safety feature If you are unable to insert the plug into an outlet contact an electrician to install If you use an extension cord with this system make sure that the total ampere ratin on the products plugged into the extension cord does not exceed the extension cor ampere rating If your system is fitted with a TV Tuner cable or satellite receiver card make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and buildup of static charges
95. ue dict par Industrie Canada Telecommunications per Industry Canada CS 03 for products fitted with an Gcompliant modem The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operation and safety requirements The Department does not guarantee the equipment will operate to the users satisfaction Before installing this equipment users should make sure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the inside wiring associated with a ong ie individual service may be extended by means of a certified connector SEN The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations 0 Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user 0 disconnect the equipment Warning To avoid electrical shock or equipment malfunction do not attempt to ed make electrical ground connections by yourself Contact the appropriate nspection authority or an electrician as appropriate Users should mak
96. uld last several months When the device behaves erratically try changing its batteries to restore its performance For instructions on installing batteries see Setting up the keyboard and mouse on page 17 and Installing remote control batteries on page 26 61 CHAPTER 4 Maintaining Your Computer Cleaning your computer Keeping your computer clean and the vents free from dust helps keep your computer performing at its best You may want to gather these items and put together a computer cleaning kit A soft lint free cloth An aerosol can of air that has a narrow straw like extension Cotton swabs An optical disc drive cleaning kit Cleaning the exterior 62 D Warning When you shut down your computer the power turns off but some electrical current still flows through it To avoid possible injury from electrical TS unplug the power data cord modem cable and network cable from the wall outlets Always turn off your computer and other peripheral devices before cleaning any components Use a soft lint free cloth to wipe dust from your computer and other parts of your system Do not use household abrasive or solvent cleaners such as alcohol ammonia hexane thinner oils or glass cleaner because they can damage the finish on the acrylic covering for the RIRs the mouse the keyboard and the remote control To clean fingerprints or oily blemishes use a doth dampened Mol soaking wet with a mild
97. umbers 0 cece cece eee eee eens 104 Sel Help ai oe o wets Cat RU v dat eet vr ead 104 TUEOEIFIQ uro etas E exe du eid eta airs ia aye 105 TAMING uie Ie Lage pU Ree Rea ds 105 Appendix A Legal Notices 107 Index ne Gerretse WE Fee eee 117 1 About This Guide About this guide Accessing your online User Guide Gateway contact information Microsoft Certificate of Authenticity CHAPTER 1 About This Guide About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway computer Some illustrations in this guide may look different than your computer because hardware options may vary For all other computer information see your online User Guide For more information For more information about your computer visit Gateway s Support page at www gateway com or the Web address shown a computer s label The Support page also has links to additional Gateway documentation and detailed specifications Accessing your online User Guide In addition to this guide your User Guide has been included on your hard drive Your User Guide is an in depth easy to read manual that includes information on the following topics Help and technical support Using and customizing Windows and other software Controlling audio and video settings Using the Internet Protecting your files Playing and recording media Networking gt To access your User Guide C
98. ure that your account with your Internet service provider ISP is set up correctly Contact your ISP technical support for help Make sure that you do not have a problem with your modem For more information Modem dial up on page 85 J Hel For more information about troubleshooting Internet connections click Start then click Help and Support Type the phrase troubleshooting connectionsin the Search Help box then press ENTER You see an Unableto locate host message and are unable to browse the Internet This problem can occur when you havetyped a URL Web address incorrectly you have lost your Internet connection or EE ISP is having technical difficulties Double check the URL or try a different URL If the error message still appears disconnect from the ISP connection and close your browser then reconnect and open the browser If you still get the error your ISP may be having technical difficulties Connecting to a Web site takes too long Many factors can affect Internet performance If you are using a dial up connection the condition of the telephone lines in your residence or at your local telephone service The condition of the Internet computers to which you connect and the number of users accessing those computers The complexity of graphics and multimedia on Web pages Having multiple Web browsers open performing multiple downloads and having multiple programs open on your computer The program
99. vicesin the Search box then press ENTER Connecting the dial up modem The dial up modem USB dongle is an optional accessory Modem jack USB plug Component Description Modem jack Plug a modem cable into this jack USB plug Plug this into any available USB port on your computer or the power module gt To connect the dial up modem 1 Plug a modem cable into the modem jack on the modem dongle and into a telephone wall jack 2 Plug the modem dongle into an available USB port on your computer or the power module n 41 CHAPTER 2 Setting Up and Getting Started Adjusting the volume You can adjust volume using Windows volume controls You can also adjust the volume of specific sound devices in your computer gt To adjust the overall volume using hardware controls e Press the volume or mute control buttons on the keyboard For more information see Using the keyboard on page 23 OR Press the volume or mute control buttons on the Media Center remote control For more information see Using the remote control on page 26 OR If you are using external speakers turn the knob on the front of the speakers E gt To adjust the volume from Windows 1 dick fj Volume on the taskbar The volume control slider opens Tp g o Muer 2 Qickand drag the slider up to increase volume and down to decrease volume 3 To mute the volume dick 4 Mute To restore volume dick it again

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