Fujitsu ScanSnap S500 User's Manual
Contents
1. ENERGY STAR Use in High safety Applications This product has been designed and manufactured on the assumption that it will be used in office personal domestic regular industrial and general purpose applications It has not been designed and manufactured for use in applications simply called high safety applications from here on that directly involve danger to life and health when a high degree of safety is required for example in the control of nuclear reactions at nuclear power facilities automatic flight control of aircraft air traffic control operation control in mass transport systems medical equipment for sustaining life and missile firing control in weapons systems and when provisionally the safety in question is not ensured The user should use this product with adopting measures for ensuring safety in such high safety applications PFU LIMITED assumes no liability whatsoever for damages arising from use of this product by the user in high safety applications and for any claims or compensation for damages by the user or a third party About the use of mercury Lamp s inside this product contain mercury and must be recycled or disposed of according to local state or federal laws To avoid unexpected injuries e Do not put the substance in the lamp in your mouth as it contains mercury e Do not incinerate crush or shred the scanner e Do not breathe the chemical liquid contained in the scan2. bundled in this product cannot be used for scanning due to damage or wear and tear you can purchase just the Carrier Sheet separately As a guideline it is recommended to replace the Carrier Sheet every 500 scans However it differs according to usage If scratches and dirt are conspicuous please replace the Carrier Sheet accordingly The description of the Carrier Sheet also sold separately and part number are as follows ScanSnap Carrier Sheet 5pcs FI 511ES WW ScanSnap S500 Getting Started 23
3. FR_for_ScanSnap File Folder Date Modified Today November 14 2005 9 18 4M My Computer 4 Select the language for this installation and click OK Choose setup language 1S Select the language for this installation from the choices below English United States gt The InstallShield Wizard for ABBYY FineReader appears 5 Follow the instructions to install the software i ABBYY FineReader for ScanSnap TM 2 0 InstallShield Wizard E E Welcome to the InstallShield Wizard for ABBYY FineReader for ScanSnap TM 2 0 ABBYY FineReader for ScanSnap TM 2 0 Setup is preparing the InstallShield Wizard which will guide you through the program setup process Please wait Cancel ey 2 1 3 Installing ScanSnap Manager ScanSnap Organizer and CardMinder Refer to ABBYY FineReader for ScanSnap Help for further information about ABBYY FineReader Please prepare the ScanSnap Setup CD ROM 1 Insert the ScanSnap Setup CD ROM into the CD ROM drive gt The ScanSnap Setup window appears ScanSnap S500 Getting Started 7 8 ane Ae This window is not displayed automatically 8 when the Auto play setting of your computer is disabled In this case run Setup exe of this CD ROM directly using the Explore or My Click the Install Products button computer OS Cok A ScanSnap Welcome tothe ScanSnap Setup Thank you for choosing Scankna
4. The ScanSnap Manager icon in the task tray is displayed as 6 When the icon remains as press the POWER button to turn off the scanner and then press the POWER button again to restart the scanner Allow at least 5 seconds when you turn on off the scanner a vs When you turn off on the scanner press the e POWER button for longer than one second C For preventing mis operation the POWER button does not work unless it is pressed for longer than one second ScanSnap S500 Getting Started 9 3 How to Use ScanSnap This chapter describes basic operation of ScanSnap 3 1 Scanning Documents With ScanSnap you can turn paper office documents on your desk into digital files and save them just by pressing a single button The scanned image can be viewed on the screen using the supplied applications Adobe Acrobat CardMinder Two typical usages are Create digital backups of general office documents in PDF format You can edit them later using Adobe Acrobat Adobe Acrobat allows you to make full use of the scanned information by using the OCR Recognize Text Using OCR function to recognize the image of the text portion the security function to set passwords etc Note For information on using Adobe Acrobat please refer to Adobe Acrobat Help Scan and manage business cards With CardMinder scan recognize and edit business cards and export the data to a popular personal informat
5. POWER button ATTENTION N ScanSnap S500 Getting Started 5 2 Connecting ScanSnap This chapter describes how to connect ScanSnap to your PC 2 1 Installing the Supplied Software Before connecting the scanner to your computer please install the following software on your PC D Adobe Acrobat Application 2 ABBYY FineReader Application 3 ScanSnap Manager Driver 4 ScanSnap Organizer Application 5 CardMinder Application Each software 1s supported by the following OS Windows 98 Windows XP Windows 98 2nd Edition or later 1 Compatible with Service Pack 2 wh Be sure to install ScanSnap Manager ete 6 before connecting the scanner to your PC If the scanner is connected before installing ScanSnap Manager the Found New Hardware Wizard appears This screen may differ depending on the used OS In this case click the Cancel button to close the wizard e Itis not possible to simultaneously connect both ScanSnap fi 5110EOX and fi 4110EOX series scanners or two or more S500 scanners to one computer e If any driver of the ScanSnap fi 4110EOX or ScanSnap fi 5110EOX series has already been installed on your computer uninstall it before starting the installation e When using Windows 2000 or Windows XP log on as a user with administrator privileges e ScanSnap S500 system requirements are CPU Intel Pentium III GOOMHz
6. a speed of about 18 sheets minute when used with a computer with Intel Pentium 4 1 8GHz or higher that runs Windows 98 Windows Me Windows 2000 or Windows XP and with Scan mode Normal Color mode Auto and Compression rate 3 e Small desktop footprint Smaller than a sheet of A4 or letter paper in size ScanSnap scanner can be left on your desk all the time e Business cards easily filed Business cards can be easily filed and searched for using the OCR function by using the CardMinder application supplied with the scanner ScanSnap S500 Scanner does NOT comply with TWAIN or ISIS standards Manufacturer PFU LIMITED International Sales Dept Imaging Business Division Products Group Solid Square East Tower 580 Horikawa cho Saiwai ku Kawasaki shi Kanagawa 212 8563 Japan Phone 81 44 540 4538 Trademarks Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and or other countries Adobe the Adobe logo and Acrobat are either registered trademarks of Adobe Systems Incorporated in the United States and or other countries ScanSnap the ScanSnap logo and CardMinder are the trademarks of PFU LIMITED Other product names are the trademarks or registered trademarks of the respective companies ABBY Y FineReader 7 x Engine ABBYY Software House 2005 OCR by ABBYY Software House All rights reserved ABBYY FineReader are trademarks of ABBYY Soft
7. least 5 seconds before reconnecting the AC or USB cable Is ScanSnap Manager started If the ScanSnap Manager icon is not displayed If ScanSnap Manager is started successfully on the Start menu select Programs the ScanSnap Manager icon appears on ScanSnap Manager ScanSnap Manager to the task tray start up ScanSnap Manager on Is ScanSnap Manager running normally Perform the following procedure If ScanSnap Manager is not running normally 1 Perform Scan for hardware changes or the ScanSnap Manager icon in the task tray Refresh from Device Manager 1 If the is displayed a situation does not improve perform step 2 Disconnect and re connect the AC cable and the AC adapter Please wait at least 5 seconds before turning on the power again If this does not change the state please perform step 3 If an USB hub is used directly connect ScanSnap to your PC If this does not change the state please perform step 4 If your PC has multiple USB ports connect ScanSnap with other port s If this does not change the state perform step 5 5 Restart your PC If none of the above operations resolve the problem uninstall and re install ScanSnap Manager following the procedure given at 2 Is the Scan and Save Settings window still Close the Scan and Save Settings window and displayed scan the document Vertical lines appear in the Is the inside of the ADF dirty Clean the inside of the
8. s Guide If not they might not pass smoothly through the ADF Did you connect the scanner to your PC before installing ScanSnap Manager Is the scanner registered as Other device in the Device Manager Is the B amp W document scanned in the color mode Is the Setting for text only document check box cleared at Option on the Scanning tab in the Scan and Save Settings window Load the document correctly Refer to Operator s Guide section 3 3 Adjust Brightness at Scanning Option in the Scan and Save Settings window The color mode is used for capturing colored images like photos in high quality For other documents including textual content select the check box for Setting for text only document at Scanning Option in the Scan and Save Settings window If it does not improve even after you have tried this method change Image quality setting Check the system requirements in section 2 1 Before Installing of the Operator s Manual Scanning speed will be slower whenever the CPU and memory requirements are not met If this is the case at Scanning Option in the Scan and Save Settings window clear the check boxes of the following to increase the scanning speed Correct skewed character strings automatically Allow automatic image rotation If your PC has an USB 2 0 port connect the scanner to this port If using a USB hub it must also support US
9. AC adapter and other cables provided with this product for other devices since this might cause equipment failure and other troubles or an electric shock Use this scanner only at the indicated power voltage and current Improper power voltage and current might cause fire or electric shock Also do not connect to multiple power strips Wipe off any dust from metal parts on the power plug or metal fittings with a soft dry cloth Accumulated dust might cause fire or electric shock Do not install the scanner in locations subject to oil smoke steam humidity and dust Doing so might cause a fire or electric shock If you detect heat coming from the device or detect other problems such as smoke strange smells or noises immediately turn off the scanner and then disconnect its power plug Make sure that the smoking has stopped and then contact the store where you bought the scanner or an authorized FUJITSU scanner service provider If the scanner is damaged for any reason turn off the scanner and unplug the power cable before contacting the store where you purchased the scanner Do not insert or drop metal objects into the scanner Do not scan wet documents or documents with paper clips or staples Do not splash or allow the scanner to get wet If foreign objects water small metal objects liquids etc get inside the scanner immediately turn off the scanner and disconnect the power plug from the power outlet then con
10. ADF following the scanned image instructions in 5 Daily Care 14 Symptom Check This Item The generated image shifts or Is the document loaded correctly is distorted The image scanned 1s too light or too dark Lines on the document are blurred Example Ruled lines on a table cannot be seen Scanning speed is very slow Multi feeds 4 occur frequently Paper is not fed stops midway The scanner is not recognized even if ScanSnap Manager is installed The file size of a scanned black amp white image is the same as for a color document The rear side of the document appears in the scanned image when scanning a double sided document noise of back side image Is the Brightness Black and White scanning only setting on Option of the Scanning tab set to extremely Light or Dark Are you scanning in color mode documents including handwritten or typed text tables or frames with ruled lines Does your PC satisfy the recommended system requirements Is the USB 1 1 connected Note When using an USB1 1 interface the data transfer rate may be slower due to large data sizes Is the Pad ASSY dirty Is the Pad ASSY worn out Is the document stack thicker than 5 mm Is the Pick roller dirty Is the Pick roller worn out Are there any debris on the document feeding path Do the loaded documents satisfy the conditions described in section 3 2 on the Operator
11. B 2 0 interfaces 3 Clean the Pad ASSY following the instructions in 5 3 Cleaning Inside of the scanner Replace the Pad ASSY following the instructions in 6 2 Replacing the Pad ASSY Reduce the number of sheets of the document stack to 5 mm thickness or less Clean the Pick roller following the instructions in 5 3 Cleaning Inside of the scanner Clean the Pick roller following the instructions in 6 3 Replacing the Pick Roller Remove any debris from the document feeding path Try the following Slightly push through with your finger the first sheet of the documents at the start of scanning Change the insertion direction of the document On the Start menu select Control panel System Hardware Device Manager Delete the device name such as USB device differs with the OS under Other Device selection in the Device Manager and restart your PC Select B amp W at Color mode on the Scanning tab in the Scan and Save Settings window Select the Setting for text only document check box Available only in color mode which makes characters lines and contrasts appear sharp and clear and the noise of the backside image is eliminated Please note that you can use this mode also for documents including photos and illustrations However the contrasts and colors might be affected ScanSnap S500 Getting Started 15 Symptom Check This Item Scanned ima
12. B cable Follow the procedure below to connect the USB cable ATTENTION Y e Use the USB cable supplied with this scanner The operation with a commercially available USB cable is not guaranteed e When connecting to a USB hub be sure to connect the scanner to the hub nearest to your computer first stage If you connect it to a USB hub from the second stage onwards ScanSnap may not operate correctly e lf you connect the scanner with USB 2 0 it is required that the USB port and the Hub are compliant with USB 2 0 The scanning speed may slow down when you connect the scanner with USB 1 1 If your computer has the USB 2 0 compatible port please use it 1 Remove the seal from the USB connector 2 Connect the scanner and your computer with the USB cable USB cable 3 Open the Paper chute cover of scanner ATTENTION Y gt Your computer will automatically detect the scanner For Windows 98 There 1s a request to insert a disk When such a message appeared insert the Windows 98 CD ROM into the CD ROM drive Then click the OK button If the scanner is not automatically turned on press the POWER button on the scanner For Windows Me The new hardware is detected and the installation will be completed automatically For Windows 2000 When Digital Signature not Found appears click the Yes button For Windows XP 1 When Found New Hardwar
13. P3PC 1532 01EN Color Image Scanner SCHMI SIIGO om Getting Started cO FUJITSU Contents INTO UCI Ne 1 ll Preparatoria ias 5 1 1 Checking the Contents of the PackaQ oococococoniconocccocccocrrarrcr ennn nnnnnn nannan annene a 5 T2 Names and FUNCIONS Ol ro 5 ZS COMMECIING SCANSINAD wis ai ad 6 2 1 Installing the Supplied Software in AA A A A AA AA A mets 6 Za ls NStalliid Adobe Acro ala 6 22 INStallinG ABBY FING CAGES nod crecida E an 7 2 1 3 Installing ScanSnap Manager ScanSnap Organizer and CardMinder ooooonnccccnoncccccncccnccnnncnncnnncnnnnnnnnnnnonnncnnnnnnnnnnnnnnnnnrrnnarnnenonnnnos 7 2 Zi COMMECUNG the Scanner oi E AA 8 22 1 CONMECHNG MS AS CADle A AA A AAA 8 22 2 CONMECING the USB cable dices seneeccatiaicadseamnocteran ioanedsecnanietceaaandrseas macros sapetdpasaamteredaciicamsamad ecsisane seabaectncaasanescaatatersseseanasarsaatovecunencadetans 9 3 HOW to USE SCAM Sap Cosa a et eae seca ea cet ee aa eee 10 3 4 SCANNING DOCUIMENIIS al tu eitea tied sud aah fiseh evar veudesttiod vad aault tsea sou vuabiauven ena conacoruantaateran tence 10 52 PADOUL Ne SEAM DON ri o 10 3 0 SCalning OMICS DOCUMEN S ii ds 10 A e ued bourse a a 11 O41 Scamming documentis large than AA ey cts es rare O A oa ac a nar a ee ome een or aes 11 3 4 2 Scanning documents of irregular size AAA tune eatenpases crataananseatas nod cechaencawsnensncnausadreeeas 11 3102 Canning BUSINESS CAMUS ur AA 12 3 05 SCANT SMA DIA
14. Scanning 7 On the Paper chute cover direction se set the paper face down acpi f with its top margin adh Y f towards the scanning PoR fy direction z wy JiR amp VY SCAN button ae SS 0 ATTENTION In step 3 of 2 1 2 Installing ScanSnap y Manager ScanSnap Organizer and CardMinder if you select Allow documents to be scanned face up through the ADF set the document as follows Set the paper face up with its bottom margin towards the scanning direction UY Press the SCAN button gt Scanning starts When the scanning is completed Adobe Acrobat starts and displays the scanned images 3 Set the Carrier Sheet onto the scanner e Place the top of the sheet with the black amp white printed pattern downwards and load the document in the direction of the arrow e If you are using the Carrier Sheet for scanning it is not possible to scan several sheets continuously Please load the sheets one by one and scan scanned images e Pressing SCAN button the documents are scanned in the Duplex mode To scan the document in the Simplex mode change this setting using the ScanSnap Manager sine gt e You can also use another application to display e The ScanSnap scanner is able to scan documents using various settings Refer to the ScanSnap Operator s Guide on the ScanSnap Setup CD ROM to learn mo
15. Z Ss 2 ncal das lusty desc A ac onc human AA acu suis uh NRT A A A A 13 A WROUDICS DO OUING sarro duero cr nica 14 4 Troubleshooting ChecklISburniaidaaiaaiia iia aida 14 ELCANO Paper a oi 17 5 Dally Gale APA P e A A 18 dl Cleaning Material ica tala e 18 Di 2 Cleaning the Scanner EX a 18 5 3 Cleaning Inside of the scanner ia A AAA A TA add 18 5 4 Cleaning the Carrier Ned ii ii 19 6 Consumables Carrier SOC ii A A 20 6 1 Part Numbers and Replacement Cycle of Consumables oocoocccccnccoccccocococncconononnonanoncr canon rra 20 6 2 Replacing the Pad ASS Vania 20 6 3 Replacing Ne PICADO ti or aa 21 6 4 Purchasing the Caria one iii cacon a Aia 23 All Rights Reserved Copyright O PFU LIMITED 2006 The contents of this manual are subject to change without notice This manual may not be reproduced adapted or translated without prior written permission READ THIS ENTIRE MANUAL CAREFULLY BEFORE USING THIS PRODUCT IF THIS PRODUCT IS NOT USED CORRECTLY UNEXPECTED INJURY MAY BE CAUSED TO USERS OR BYSTANDERS While all efforts have been made to ensure the accuracy of all information in this manual PFU LIMITED assumes no liability to any party for any damage caused by errors or omissions or by statements of any kind in this manual its updates or supplements whether such errors are omissions or statements resulting from negligence accidents or any other cause PFU LIMITED further assumes no liability arising from the application or use of any p
16. ardMinder is selected only the Application and Scanning tabs are enabled e Refer to the ScanSnap Operator s Guide on the ScanSnap Setup CD ROM to learn more about the settings Load the business cards onto the scanner Adjust the side guides to the business card width Business card Set it face down SCAN button Press the SCAN button gt Scanning starts gt The CardMinder window appears and displays the recognized character data name company and e mail address A a I The following window appears Select a business card from the Data list Check the data in the Recognition result field of this window Correct the data if there is any recognition mistake Microsoft Outlook button Scanned Abcd Lineted 408 453 0008 howard eabcd com 4 test Recognition result Data list For Outlook confirm the business card data and select the cards you wish to export to Outlook Click the Microsoft Outlook button on the Toolbar Then the data is exported to Outlook E alo You can export the data recognition results to the following applications ae e Microsoft Outlook e Outlook Express e ACTI e GoldMine Or you can also save the data in CSV format to export them to other applications such as Excel Refer to the CardMinder User s Guide for details Start Outlook to confirm the imported business card data To close CardMinder se
17. arning labels The screen examples in this manual are subject to change without notice in the interest of product improvement If the actual displayed screen differs from the screen examples in this manual operate by following the actual displayed screen while referring to the User s Manual of the scanner application you are using Furthermore the screenshots in this manual are for the ScanSnap Manager CardMinder PDF Thumbnail View ScanSnap Organizer and Adobe Acrobat About Maintenance The user must not perform repairs on this scanner Contact the store where you purchased the scanner or an authorized FUJITSU Image Scanner service provider to make repairs to this product ScanSnap S500 Getting Started 3 Safety Precautions FOLLOW THESE INSTRUCTIONS AND BE SURE TO HEED ALL WARNINGS AND CAUTIONS DESCRIBED BELOW The following describes important cautions Do not touch the power plug with wet hands Doing so might cause electric shock A damaged AC cable may cause fire or electric shock Do not place heavy objects on AC cables or pull bend twist heat damage or modify AC cables Also do not use damaged AC cables or power plugs and AC cables or power plugs when the wall socket is loose Do not use cables other than the ones supplied with this product Use only specified AC cables and connector cables Failure to use the correct cables might cause electric shock and equipment failure Do not use AC cable
18. ase consumables and regular replacement parts Fire Electric Shock Before you replace the consumables of this scanner disconnect the AC adapter from the outlet to turn off the scanner 6 1 Part Numbers and Replacement Cycle of Consumables The following table lists the part numbers of consumables and shows rough guidelines for replacing these parts P N 1 PadASSY PA03360 0002 00 ean or one Pick roller PA03360 0001 100 000 scans or one year These replacement cycles are rough guidelines when A4 Letter wood free paper 64 g m 17 1b is used The actual cycle may differ depending on the scanned paper Use only the consumables specified by PFU LIMITED a le To estimate when the consumables will have 8 to be replaced and to get an overlook of the already scanned pages please refer to the following 1 Right click the ScanSnap Manager icon O on the task tray 2 Click Check consumable supplies at the menu Duplex scan Simplex scan Settings Profile Management Show scanning result Check consumable supplies Help gt Exit The screen Check consumable status window that indicates how many times consumables have been used will be displayed ScanSnap Manager Check consumable status iT Number of times the consumables are used Resetthe consumable counter when the consumable is replaced counter Target value to change supplies Total Page Count 150834 100000 Rese
19. ately ADF cover ATTENTION e Never use paint thinner or other organic Y solvents Cover open lever e During the cleaning take care not to let water or other moistures getting into the inside of the scanner gt e Do not use aerosol sprays to clean the scamner Aerosol sprays cause dirt and dust entering the scanner resulting in Clean the following locations with a cloth moistened with the Cleaner Fl scanner failure and scanner malfunction Pad ASSY Plastic rollers x4 yA Eject rollers x2 Yo O Pick roller Cloth Neutral detergent or Cleaner F1 7 M EL 7 X NINA Paint thinner j a Y 3 a z se 5 3 Cleaning Inside of the scanner z Clean inside of the scanner with a cloth moistened with cleaner F1 i In an alternating succession of scanning documents the SP RA a accumulated paper powder and dust inside the scanner T Feed rollers causes a scanning error LI x2 As a guideline clean the ADF every 1 000 scans Note that k this guideline varies according to the type of document you 7 are scanning For example the ADF has to be cleaned more frequently when scanning photocopied documents on Glass x2 that the toner has not been sufficiently fixed on Located on the ADF cover and opposite side Clean the ADF according to the following procedure referring to the illustrations 18 Pad ASSY x1 Clean the Pad ASSY downward When
20. b site http scansnap fujitsu com 4 2 Clearing Paper Jams 1 Open the ADF while pulling the Cover open lever 2 Remove the jammed document 3 Close the ADF cover gt You should hear the ADF cover click into position when it returns to its original position ScanSnap S500 Getting Started 17 5 Daily Care This chapter describes how to clean the ScanSnap scanner The glass surface inside the ADF becomes hot during Fire Electric Shock the scanner operation Before you start cleaning the inside of the scanner Before cleaning the scanner disconnect the AC disconnect the AC adapter from the outlet and wait at adapter from the power outlet least 15 minutes to let the scanner cool down Y e Never use water or neutral detergent to 5 1 Cleaning Materials Y clean the inside of the scanner Cleaning Materials A re oven era ie 1 bottle 100ml scanner Aerosol sprays cause dirt and Moisten cloth with this fluid dust entering the scanner resulting in the Aaner dd lend wipe the scanner clean scanner failure malfunction and image 1 error 1 To purchase the cleaning material contact the FUJITSU scanner dealer where you purchased the scanner 1 Open the ADF cover while pulling the Cover open lever 5 2 Cleaning the Scanner Exterior Clean the scanner exterior and the Paper chute cover with a dry cloth or a cloth moistened with a small amount of neutral detergent or Cleaner Fl sold separ
21. cleaning the Pad ASSY take care to prevent the cloth from catching on the pick spring Glass x2 on the ADF cover and the opposite side Clean lightly Pick roller x1 Clean lightly taking care not to scratch and damage the surface of the roller Take particular care when cleaning the Pick roller as black debris on the roller adversely affects the pickup performance Plastic rollers x4 on the ADF cover Clean them lightly while rotating the rollers with your fingers Take care not to roughen the surface of the rollers Take particular care when cleaning the plastic rollers as black debris on the rollers adversely affects the pickup performance Turn on the scanner before cleaning the following locations Clean the following rollers while rotating them Feed rollers x2 Clean the rollers lightly taking care not to roughen the surface of the rollers Take particular care when cleaning the feed rollers as black debris on the rollers adversely affects the pickup performance Eject rollers x2 Clean the rollers lightly taking care not to roughen the surface of the rollers Take particular care when cleaning the exit rollers as black debris on the rollers adversely affects the pickup performance To rotate the feed rollers and the eject rollers press the POWER button while holding down the SCAN button As a guideline six presses of the POWER button make the rollers to rotate one full turn While ho
22. d Refer to the package contents list included the scanner package box 1 2 Names and Functions of Parts This section describes the names and functions of parts Front Side Paper chute cover Open this cover when using the scanner Opening the cover turns the scanner ON Cover open lever Pull this lever to open the ADF cover Paper chute cover Open this cover and load the documents onto this part when scanning documents Side guide Adjust these guides to the documents width for preventing skewed ADF cover ADF Automatic Document Feeder Stacker For using this part pull it out as shown in the figure Documents are ejected from the ADF onto this tray Buttons m Buttons SCAN button Starts scanning POWER button Turns on off the power supply Power lamp Indicates the scanner status Blue Ready Blue Blinking Scanning Orange Error Light off Power off Rear Side USB connector AC adapter connector Seal After installing ScanSnap Manager onto your computer remove this seal to connect the scanner to the PC ScanSnap S500 Operator s Guide stored ann gt For the Document Specification refer to the C in ScanSnap Setup CD ROM The scanner is turned on off automatically when you open close the Paper chute cover To turn off the scanner when the cover is opened press the
23. e Wizard window appears select No not this time and click the Next gt button Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking on your computer on the hardware installation CD or on the Windows Update Web site with your permission Read our privacy policy Can Windows connect to Windows Update to search for software O Yes this time only Shtime connect a device No not this time Click Next to continue j Cancel The above window only appears when the Service Pack 2 is installed 2 Then select Install the software automatically and click the Next gt 3 When Hardware Installation appears click the Continue Anyway button Hardware Installation The software you are installing for this hardware ScanSnap S500 has not passed Y s Logo testing to venfy its i add with Y Windows XP ga plop yeh important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has Windows Logo testing Continue Anyway STOP Installation The window to notify completion of installation appears 4 Click the Finish button when the installation is completed The installation of ScanSnap is complete ATTENTION N
24. er causing fire or scanner trouble Install the scanner in a well ventilated location Do not block the ventilation ports Blocking the ventilation ports generates heat inside of scanner which may result in fire or scanner failure Do not place heavy objects on the scanner or use the scanner s top surface for performing other work Improper installation might cause injuries Do not move the scanner with the power and interface cables connected as this might damage the cables causing fire electric shock or injuries Before moving the scanner be sure to disconnect the power plug from the power outlet and disconnect data cables Also make sure that the floor is free of obstructions Avoid touching any scanner mechanism when scanning as this may cause injuries Do not use the device immediately after moving it from a cold place to a warm room This may cause condensation which might lead to scanning errors Let the device dry about one or two hours before you use it 1 Preparation This chapter describes necessary preparations before using ScanSnap ATTENTION Y Do not connect the scanner to your PC before installing ScanSnap Manager If the scanner is connected before installing ScanSnap Manager it will not operate correctly Refer to Chapter 2 for the installation of ScanSnap Manager 1 1 Checking the Contents of the Package When you unpack the scanner package make sure that all parts are include
25. ess card data for Personal Information Manager software such as Microsoft Outlook 5 ScanSnap Organizer Software to browse and manage images scanned with ScanSnap 6 Adobe Acrobat De facto standard software for generating and manipulating PDF format electronic document 7 ABBYY FineReader Software to OCR images scanned with ScanSnap which allows conversion of those images into editable files in Microsoft Word Excel or PowerPoint formats Following manuals are prepared for you ScanSnap 500 Getting Started This manual ScanSnap S500 Getting Started 1 Provides basic information to install and use the ScanSnap ScanSnap S500 Operator s Guide PDF manual included in ScanSnap Setup CD ROM Provides detailed information about the installation of the ScanSnap software and hardware operation of the scanner hardware and ScanSnap Manager CardMinder User s Guide PDF manual included in ScanSnap Setup CD ROM Provides detailed information on how to use CardMinder ScanSnap Organizer User s Guide PDF manual included in ScanSnap Setup CD ROM Provides detailed information on how to use ScanSnap Organizer For information on how to use Adobe Acrobat please Canadian DOC Regulations This digital apparatus does not exceed the Class B limit for radio noise emissions from digital apparatus set out in the Radio interference Regulations of the Canadian Department of Communications This Class B digital a
26. ges are not displayed on the screen when Allow automatic blank page removal is enabled The scanned image cannot be read Scanned images are skewed The orientation of scanned documents is not displayed correctly when Allow automatic image rotation is enabled A part of the document does not appear in the scanned image The document is not been fed or jams When Allow automatic blank page removal is enabled almost blank documents with only a few characters may be accidentally recognized as blank pages and removed from scanned image data Have you scanned a document written in small letters Are the documents fed into the ADF skewed more than 5 degrees Depending on the contents of document the automatic image deskew may not work properly Depending on the contents of document the automatic image rotation may not work properly Is the Allow automatic blank page removal enabled 1 Is the inside of the scanner dirty 2 Are you scanning one of the following Thin paper Torn paper Folded paper Right click ScanSnap Manager icon on the task bar select Setting Scanning tab and click the Option button Then clear the Allow automatic blank page removal check box Right click ScanSnap Manager icon on the task bar select Setting Scanning tab and from Scanning Quality choose either Best or Excellent The Allow automatic image deskew functi
27. ion manager application such as Outlook 3 2 About the Scan Settings You can change ScanSnap settings by using ScanSnap Manager 1 Right click the ScanSnap Manager icon on the task tray and select Settings from the following menu Duplex scan Simplex scan Settings Show scanning result ent Check consumable supplies Help gt i Exit J gt The Scan and Save Settings window opens 2 Change the scan settings on the Scan and Save Settings window There are six tabs used to configure the scan options Application 10 Selects the application for viewing editing the scanned images Save Specifies the folder and file name to save the scanned images Scanning Specifies the quality of the scanned image File option Selects the file format PDF JPEG for saving the scanned images Paper size Selects the size of the document to be scanned and specifies the Carrier Sheet settings Compression Selects the compression rate of a file Ke 3 Click the OK button to finish the configuration Refer to the ScanSnap Operator s Guide in the ScanSnap Setup CD ROM to learn more about these settings gt The new settings are enabled 3 3 Scanning Office Documents 1 Select Adobe Acrobat at Application under the Application tab of Scan and Save Settings 2 Load the documents onto the scanner
28. lding down the SCAN button Q press the POWER button Connect the AC adapter and AC cable only when cleaning the Feed rollers and the Eject rollers ATTENTION N 3 Close the ADF cover ADF cover ATTENTION When you closed the ADF make sure that it Y is completely closed Otherwise paper jams or other feeding troubles may occur 5 4 Cleaning the Carrier Sheet While using the Carrier Sheet continuously dirt and dust may stick onto the surface or the interior When you use the Carrier Sheet continuously please clean 1t regularly as that may be the cause of scanning error lt Cleaning method gt Use a dry soft cloth or a soft cloth slightly moistened with Cleaner Fl or a mild detergent to lightly clean off the dirt and dust from the surface and the interior of the Carrier Sheet ATTENTION Y e Never use paint thinner or other organic solvents e Do not rub too hard Otherwise the Carrier Sheet may be scratched or be deformed e After cleaning the interior of the Carrier Sheet with Cleaner F1 or a mild detergent close the Carrier Sheet after it has completely dried e Asa guideline it is recommended to replace the Carrier Sheet every 500 scans Refer to 6 4 Purchasing Carrier Sheet for details on purchasing the Carrier Sheet ScanSnap S500 Getting Started 19 6 Consumables Carrier Sheet This chapter describes how to replace and purch
29. lect Exit in the File menu ne o CardMinder provides also various other functions Refer to CardMinder User s Guide on the ScanSnap Setup CD ROM for details 3 6 ScanSnap Organizer ScanSnap Organizer is an application that manages the thumbnail display of image files such as PDF and JPEG files Files scanned in ScanSnap can be viewed without opening them You can also create folders and arrange files for these folders for different purposes Also for files with multiple pages you can check the images by turning the pages on the thumbnail displayed From the Start menu when you select AI Programs ScanSnap Organizer ScanSnap Organizer the screen below appears Folder View Folders selected in ScanSnap Organizer are displayed A File View A a PDF or JPEG files in the selected folder are displayed as thumbnails Pop up Thumbnail Window The selected page is displayed in a pop up window Thumbnail Image Displays a miniature image of the file Page Number Shows current page number total page number Page Forward button If a file has multiple pages you can page forward to any page to see the thumbnail file name als a Refer to ScanSnap Operator s Guide on the C ScanSnap Setup CD ROM for details ScanSnap S500 Getting Started 13 4 Troubleshooting This chapter describes common problems during the usage of ScanSnap and ho
30. ll the software window to learn more about the Adobe Acrobat installation Refer to Adobe Acrobat Help about how to use Adobe Acrobat AAA a a es P gt Select How to install on the Adobe Acrobat 2 1 2 Installing ABBYY FineReader Please prepare the ABBYY FineReader CD ROM L ATTENTION Yi l Ze Insert the ABBYY FineReader CD ROM into the CD ROM drive gt The ABB Y Y FineReader for ScanSnap screen appears If Windows Service Pack 2 is installed in your computer you may see the following window when inserting the CD ROM described above Click the Yes button to show the ABBYY FineReader for ScanSnap screen Internet Explorer Active content can harm pour computer or disclose personal information Are you sure that you want to allow CDs to run active content on pour computer What you should know about active content In the future do not show this message Yes If the In the future do not show this message checkbox is marked you will not see this window when inserting a CD ROM that attempts to connect to Microsoft Internet Explore in the future e You may see Information Bar below instead of the one above If so first click the OK button and then the yellow part with a warning for options Next select Allow Blocked Content from the menu Finally click the Yes button on the Security Warning dialog to proceed A le he ddr Stree
31. nded Selects loading the document face down and upside down on the scanner Set the document face up and scan Selects loading the document face up and upside up Note You can change this after installation ScanSnap ScanSnap Manager Setting 2 Notification of ScanSnap s scanning result is applied This setting can be changed later I Notify scanning result Notify the results of Allow automatic blank page removal and Allow automatic image rotation after scanning if this function is enabled Specifies whether to carry out Notify scanning result after scanning If the check box is selected the notification screen showing whether the following functions were carried out or not appears e Allow automatic blank page removal e Allow automatic image rotation m After the installation is completed please restart your computer Refer to the ScanSnap Operator s Guide Y to learn more about ScanSnap Manager or the installation of CardMinder ATTENTION 2 2 Connecting the Scanner After the computer has been restarted please connect the scanner 2 2 1 Connecting the AC cable ATTENTION Y 1 Connect the AC cable to the AC adapter Ss Do not use cables other than the ones supplied with this product Use only the specified AC cables and AC adapter 2 Insert the connectors of the AC adapter to the scanner inlet and a power outlet Outlet 2 2 2 Connecting the US
32. ner parts Conventions Warning Indications Used In This Manual This indication alerts operators to an operation that if not strictly observed may result in severe injury or death This indication alerts operators to an operation that if not strictly observed may result in safety hazards to personnel or damage to equipment Symbols Used In This Manual This manual uses the following symbols in explanations in addition to warning indications ely e This symbol alerts operators to particularly important information Be sure to read this information This symbol alerts operators to helpful advice regarding operation A TRIANGLE symbol indicates that special care and attention is required The drawing inside the triangle shows the specific caution A CIRCLE with a diagonal line inside shows action which users may not perform A S The drawing inside or under the circle shows the specific action that is not allowed Outline characters on a colored background show instructions users should follow It may also include the drawing that shows the specific instruction 0 About the Warning Label This product carries the following warning label A ATTENTION Y Screen Examples in This Manual The surrounding area where this warning label is affixed can become very hot Please take serious caution as the heat can cause burns Do NOT remove from the scanner stain or scratch the w
33. o the scanner with your fingernail use a paper clip to push While holding the handle on the sheet guide set the sheet up the pick roller tab guide into the scanner e a K NX Sheet guide Handle a 8 Attach the new Pick roller to the shaft Insert the shaft aligning the protrusion with the slot on the new Pick roller Pick roller gt You should hear the sheet guide click when it returns to its original position 12 Close the ADF Protrusion ADF cover 9 Install the Pick roller with its shaft into the bushing and set the shaft to the slot while lowering it Bushing gt You should hear the ADF cover click when it returns to its original position cy AGS Shaft 13 Turn on the scanner gt ScanSnap Manager icon changes from o Pick roller 22 14 Right click the ScanSnap Manager icon O on the task tray and select Check consumable supplies from the menu 15 In the Check consumable status window click the Reset button of the Pick Roller Count ScanSnap Manager Check consumable status iT Number of times the consumables are used Resetthe consumable counter when the consumable is replaced counter Target value to change supplies Total Page Count 150834 Pick Roller Count r0000 _Reset Pick roller 100000 sheets Pad ASSY Count 50000 Reset Pad ASSY 50000 sheets Help 6 4 Purchasing the Carrier Sheet If the Carrier Sheet
34. on can correct skewed images up to 5 degrees Load the document onto the scanner so that the document skew does not exceed this limit Refer to Operator s Guide section 3 4 Refer to Operator s Guide section 3 4 Clear the check box for Allow automatic blank page removal on Option of the Scanning tab of Scan and Save Settings 1 Clean the dirty locations 2 Use the Carrier Sheet to documents that are difficult to be fed into the scanner 1 For Windows XP From Device Manager right click on computer name an perform Scan for hardware changes 2 Confirm that PC and ScanSnap are powered on and connected properly From Device Manager check if ScanSnap is recognized as unknown device If so delete it from Control Panel System Close ScanSnap Manager Go to Control Panel select Add or remove Programs and uninstall ScanSnap Manager and ScanSnap Organizer Refer to Operator s Guide section 4 1 Before restarting your PC remove the following folders and files ATTENTION N When you delete the following folders and files pay extra attention not to remove any other folders or files since this will affect your system environment For Windows 2000 Windows XP Delete the folder ScanSnap under c Documents and Settings lt User name gt Application Data PFU Delete the folder Driver under c Program Files PFU ScanSnap For Windows 98 ME Delete the folder Dri
35. op of the gt The Scan and Save Settings window opens document to the top of the Carrier Sheet and the folded portion to the top right corner closely 2 Select the Paper size tab and click the Carrier Sheet settings button gt The Carrier Sheet Settings window opens 3 On Mode select Create front and back images separately and click the OK button 4 Open the Carrier Sheet and place the document inside Align the top of the document so that it touches the top of the Carrier Sheet Place the document in the center in order not to protrude out of the Carrier Sheet ScanSnap S500 Getting Started 11 5 Set the Carrier Sheet onto the scanner Place the top of the sheet with the black amp white printed pattern downwards and load it in the direction of the arrow It is not possible to scan multiple sheets continuously Load the sheets one by one and scan Press the SCAN button Scanning starts SEE NN ey The loading method and ScanSnap Manager s settings differ according to the documents to be scanned Refer to ScanSnap Operator s Guide on the ScanSnap Setup CD ROM for details 3 5 Scanning Business Cards 1 2 3 12 Select CardMinder at Application under the Application tab of the Scan and Save Settings window ley e When C
36. or higher recommended Intel Pentium 4 1 8GHz or higher Memory 128MB or more recommended 256MB or more If the CPU and the memory do not meet the recommended requirements or the USB version is 1 1 the scanning speed will slow down ScanSnap Manager includes the driver software for ScanSnap fi 4110EOX2 and ScanSnap fi 5110EOX If you already have any of these ScanSnap S500 this product ScanSnap fi 4110EOX2 ScanSnap fi 5110EOX or ScanSnap fi 5110EOX2 you can connect any one to your PC and use it Service Pack 1 2 1 1 Installing Adobe Acrobat Please prepare the Adobe Acrobat CD ROM ATENTO Adobe Acrobat is not supported by Windows 98 and A Windows Me 1 Insert the Adobe Acrobat CD ROM into the CD ROM drive gt The Adobe Acrobat window appears when the Auto play setting of your computer is deactivated In this case please run AutoPlay exe of this CD ROM directly using the Explore or My computer ne This window is not displayed automatically 2 Select the language and click OK button hac Adobe Acrobat 7 0 Standard Adobe Acrobat Select the Language Jus English 3 Select Install Adobe Acrobat Adobe Acrobat 7 0 Standard Adobe Acrobat FE Install Adobe Acrobat 7 0 Standard How to Insta Browse CD ROM 50 Read Me Vv Always show AutoPlay Read License Agreement 4 Follow the instructions to insta
37. p S can nap Managar Ecangnap Organizer CardMindar Documents Drowse CO Contents Contact Us gt The installation of ScanSnap Manager ScanSnap Organizer and CardMinder starts up and the wizard window appears The setup window appears Follow the instructions on the window to install the application ant Soh The following window appears during the 8 installation InstallShield Wizard Setup Type Select the Setup Type to install Click the type of Setup you prefer then click Next Program will be installed with the most common options Recommended for most users Typical Program will be installed with minimum required options C Compact You may choose the options you want to install Recommended for advanced users Custom H Cancel Typical lt Recommended gt ScanSnap Manager ScanSnap Organizer and CardMinder are installed including their manuals Compact ScanSnap Manager is installed including its manual Custom You can select the software and the manuals to install T When reinstalling the programs the following 2 windows will not appear ScanSnap ScanSnap Manager Setting 1 The scanning method of ScanSnap Manager is applied This setting can be changed later Set the document face down and ge Set the document face up and scan Recommended ABC 2 E Cancel Set the document face down and scan Recomme
38. pparatus complies with Canadian ICES 003 Le p sent appareil num rique n ment pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe B prescridtes dans le R glesment sur le brouillage radio lectrique dict par le ministere des Communications du Canada Cet appareil num rique de la classe B est conformme a la norme NMB 003 du Canada refer to Adobe Acrobat Help Bescheinigung des Herstellers Importeurs Regu latory Information Fiir den S500 wid folgendes bescheinigt FCC declaration In Ubereinsstimmung mit den Bestimmungen der This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase sepa
39. ration between equipment and receiver Connect equipment to an outlet on a circuit different from that to which the receiver is located Consult your dealer or an experienced radio TV technician Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment cable supplied with this product is required to comply with the Class B limits of Part 15 of FCC rules ATTENTION The use of a USB interface cable and AC N EN45014 CE funkentst rt e Maschinenl rminformationsverordnung 3 GPSGV Der h chste Schalldruckpegel betr gt 70 dB A oder weniger gem EN ISO 7779 International ENERGY STARS Program As an ENERGY STAR Partner PFU LIMITED has determined that this product meets the ENERGY STAR guidelines for energy efficiency The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers monitors printers facsimiles copiers scanners and multifunction devices Their standards and logos are uniform among participating nations
40. re about scanning documents 4 Press the SCAN button 3 4 Scanning with the Carrier Sheet gt The front and back image data are setina If you use the Carrier Sheet you can scan large documents facing page state and such as A3 B4 11x17 size documents and documents of is output side by side irregular shapes such as clippings of newspaper 3 4 1 Scanning documents larger than A4 The loading method and ScanSnap Managers ete Here as an example this section explains how to scan an settings differ according to the documents to be scanned Refer to ScanSnap Operator s A3 size document a Guide on the ScanSnap Setup CD ROM for If you are scanning an A3 document it is not possible to details load it onto the scanner as it is Fold the document in half and scan it following the procedure below 1 Spread the page to be scanned facing outwards and 3 4 2 Scanning documents of irregular size fold it in half from the center This section explains how to scan documents that are Please fold it neatly so that the folded portion does not difficult to load on the scanner appear puffed l Right click the ScanSnap Manager icon on the task tray and select Settings from the following menu Duplex scan Simplex scan i Show scanning result Check consumable supplies Help gt 2 Open the Carrier Sheet and place the folded document inside Align the t
41. roduct or system described herein nor any liability for incidental or consequential damages arising from the use of this manual PFU LIMITED disclaims all warranties regarding the information contained herein whether expressed implied or statutory PFU LIMITED assumes no liability for incidental or consequential damages arising from the use of this product and any claims by a third party Introduction Thank you for purchasing the ScanSnap S500 Color Image Scanner product ScanSnap S500 is a color image scanner able to scan double sided documents It is a complete Office Solution designed to improve your productivity and to solve scanning problems in your office ScanSnap product has the following features e Just pressing the Scanner button allows you to turn images on paper into PDFs You can turn the documents that clutter up your desktop into PDFs and manage and archive them on your computer You can use the Adobe Acrobat software packaged with this scanner to display and these PDF documents ScanSnap product can also automatically recognize the type of document color or black amp white so scanned image files can be made smaller when scanning documents containing a mixture of color and black amp white pages You can also have the scanner automatically remove blank pages in documents in order to reduce the size of files even more e Effortless scanning Double sided color documents A4 or letter in size can be scanned at
42. t 50000 Reset Pad ASSY 50000 sheets i Help Pick Roller Count Pick roller 100000 sheets Pad ASSY Count Replace the consumables referring to Target to change supplies as a rough guideline For details about consumables and where to purchase them visit the following Website or contact the store where you purchased your scanner Website http scansnap fujitsu com 20 6 2 Replacing the Pad ASSY Replace the Pad ASSY following the procedure below 1 Remove the documents on the Paper chute cover 2 Open the ADF cover while pulling the Cover open lever Paper chute cover ADF cover Cover open lever 3 Remove the Pad ASSY Pull out the Pad ASSY in the direction of the arrow while holding both ends of the Pad ASSY Pad ASSY ADF cover 4 Attach the new Pad ASSY Pad ASSY ADF cover Make sure that the Pad ASSY is completely attached Otherwise document jams or other feeding errors may occur ATTENTION Y 5 Close the ADF cover ADF cover gt You should hear the ADF cover click into position when it returns to its original position 6 Turn on the scanner gt ScanSnap Manager icon changes from to 7 Right click the ScanSnap Manager icon on the task tray and select Check consumable supplies from the menu 8 In the Check consumable status window click the Reset button of Pad ASSY Count ScanSnap Manager Check consumable sta
43. t mes lat a pa LE a Ai ps ma a Pr Be farts em die bi Click Install gt to proceed with installation DADO YY FineReader for 5canina p Microsoft Interne Explorer He Edt yew Porvoo fino fie a e O Mao Pant fa O B B mA P CiDocanenis and Settings oft edip ADET A eda hire Ela 1 Tohel protect pour securty inbermet Explorer has restricted ther Fle from showing active content that could access your computer Click here for xo galii A j This CD contains ABBYY FineReader for ScanSnap 2 0 ARTY Fineteader for Scan5nsp 2 0 is a set of optical character pignon OR oftware application that risas eh pour Soansnep Manager lt allows easy ard fast conversion of enages and POF Gea gane Sap camer bo ecetahle higs in Meergegl sd Excel of Ponera formats ABBY fins ard r far Seana Ming documante an 157 languespes pretains original document lawout sed is fast and easy t it ad My Computer gt The file folder containing the setup exe file appears Goa Bow sehup one al 3 Double click the Setup exe icon F FR_for_ScanSnap Microsoft Internet Explorer File Edit View Favorites Tools Help p s Search ar Folders EEE Address FFR_for_ScanSnap y J 1031 mst 1040 mst 1033 mst 1036 mst 1049 mst i E ABBYY instmsi exe instmsiW exe FineReade E setup ini a FineReader File and Folder Tasks y Other Places 1034 mst 2070 mst 1p setup exe Details
44. tact the store where you bought the scanner or the Maintenance Service Center Pay particular attention to this warning in households where there are small children Do not take apart or modify the scanner The inside of the scanner contains high voltage components Touching these components might cause fire or electric shock VAPOR AOGE OD OO K oP aaa oao oe ae Install the scanner on a desk so that none of its parts protrude outside of the desktop Also make sure that the scanner is installed on a flat level surface Do not install the scanner on unstable surfaces Install the scanner on a level surface that is free of vibration to prevent it from falling Install the scanner on a strong surface that will support the weight of the scanner and other devices Firmly insert the power plug into the power outlet as far it can go Install the scanner away from strong magnetic fields and other sources of electronic noise Also protect the scanner from static electricity as this might cause the scanner to malfunction Do not use aerosol sprays to clean the scanner Aerosol sprays cause dirt and dust to enter the scanner resulting in scanner failure and malfunction When the scanner is not used for a long period be sure to disconnect the power plug from the power outlet for safety Do not install the scanner in the direct sunlight or near heating apparatus Doing so might cause excessive heat to build up inside the scann
45. towards the left side and then raise it to remove from the scanner D Av Y Ma 00 sa E En 7 SJ Sir Pick roller shaft Fick roller ScanSnap S500 Getting Started 21 ep Ifthe around the pick roller is dirty by paper 10 Fix the Pick roller bushing left by rotating it in the S powder it may cause a scanning error direction of the arrow Please remove the dirt using a dry cloth with i Pick roller dollop of Cleaner F1 Pick roller i bushing Don t use water mild detergent or air spray Pull out the shaft from the Pick roller while lifting up 7 Remove the Pick roller from the shaft 1ts tab N JA a HE F EJ S pa 2 E X E A CONA lt EE 7 TT TTR cae 7 AU 3 Shaft D Be 3 Make sure that the Pick roller is A completely attached and correctly installed Otherwise document jams or other feeding errors may occur Pick roller ATTENTION If you push up the pick roller tab using your Y fingernail your fingernail may be hurt or get chipped If you cannot push it up successfully 11 Attach the sheet guide t
46. tus iT Number of times the consumables are used Resetthe consumable counter when the consumable is replaced counter Target value to change supplies Total Page Count 150834 Pick Roller Count 100000 Reset Pick roller 100000 sheets sooo Reset J Pad ASSY 50000 sheets Help Pad ASSY Count 5 The counter is reset to 0 6 3 Replacing the Pick Roller Replace the Pick roller following the procedure below 1 Remove the document on the Paper chute cover 2 Open the ADF cover while pulling the Cover open lever Paper chute cover ADF cover Cover open lever Nn Adjust the Side guide to the AS size Remove the Sheet guide Pinch the handle on the Sheet guide to remove it Sheet guide Handle Rotate the Pick roller bushing left side in the direction of the arrow Pick roller Pick roller th p bushing K AT F Qu T m gt A AL 75 E A Hl QD Pick roller shaft Remove the Pick roller with its shaft Slightly pull up the left part of the Pick roller shaft about 5mm move it
47. ver under c Program Files PFU ScanSnap After you have removed the above given folders please confirm if the files 500 inf 500 PNF In the folder C Windows Inf have been deleted If this is not the case please remove also these two files 16 remove them please select from the menu bar of the Explorer Tools Folder Options and select then the View tab In this tab please check if the checkbox of Show hidden files and folders under Hidden files and folders is marked After marking this checkbox and applying the setting the hidden C Windows Inf folder becomes visible and you can check if the S500 inf and S500 PNF files are existing If they do please remove them he gt Please note that the folder C Windows Inf may be hidden To confirm the above given two files and After removing the above given folders files restart your computer with ScanSnap disconnected Reinstall ScanSnap Manager and restart 3 To confirm whether the scanner is connected with USB1 1 or USB2 0 right click ScanSnap icon on the task and select Help About ScanSnap Manager then click Detail button on Version Information window USB type is displayed in Scanner information 4 Multi feed is a phenomenon when two or more sheets of paper are fed simultaneously into the scanner Visit our Web site for your reference Other useful information will be posted on the FAQ corner at the following We
48. w to remedy them 4 1 Troubleshooting Checklist Before you ask for repair service please check the following items If you cannot solve the problem even after checking the following items contact the store where you purchased the scamner or contact an authorized FUJITSU scanner service provider Symptom Check This Item The scanner cannot be turned Are the AC USB cable and AC adapter Correctly connect the AC USB cable and AC connected correctly adapter Disconnect the AC adaptor cable and reconnect them again Note Please wait at least 5 seconds before reconnecting the AC cable Is the Paper chute cover closed The Open the Paper chute cover scanner s power supply is controlled by closing opening the Paper chute cover Is Windows normally started up Please wait until Windows has started up This scanner s power is controlled by turning completely The LED may turn off when on off the computer Windows is starting up or the scanner is in low power mode Did you push the POWER button to turn off Press the POWER button on the scanner the scanner The scanner can be turned off by pressing POWER button when the paper chute cover is opened Scanning does not start Is the USB cable properly connected Correctly connect the USB cable When a hub is used check the hub s power supply Does the LED light blink repeatedly Disconnect the AC adaptor cable and reconnect them again Note Please wait at
49. ware House How Trademarks and Product Names Are Indicated In This Manual ScanSnap ScanSnap S500 CardMinder CardMinder 3 0 References to operating systems OS are indicated as follows Windows 98 Microsoft Windows 98 operating system Windows Me Microsoft Windows Millennium Edition operating system Windows 2000 Microsoft Windows 2000 Professional operating system Windows XP Microsoft Windows XP Professional operating system Microsoft Windows XP Home Edition operating system Where there is no distinction between the different versions of the above operating system the general term Windows is used Adobe Acrobat Adobe Acrobat All the descriptions in this manual assume the usage of Adobe Acrobat bundled with this product However Adobe Acrobat may be upgraded without notice If the descriptions differ from the screens actually displayed refer to the Acrobat s Help ABBYY FineReader ABBYY FineReader for ScanSnap m ScanSnap and the Manuals ScanSnap S500 consists of 1 S500 Color image scanner 2 Carrier Sheet A document is inserted into the sheet which is then used for scanning You can scan large documents such as A3 B4 11x17 documents and documents of irregular shapes such as clippings of newspaper 3 ScanSnap Manager ScanSnap s driver to scan and save documents 4 CardMinder application Software with OCR engine to capture and manage busin
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