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Fujitsu Primergy N800 User's Manual
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1. Eco O Figure 11 The PCI CAN bus controller The CAN bus connector is located on the connection panel of the CAN bus controller board inserted into a PCI slot on the back of the server see figure 11 on page 30 and figure 13 on page 36 Optical fiber transmission can be used to bridge longer distances between the PRIMERGY server and the PRIMERGY S40 DF i e the CAN bus connection is made via multi mode fiber technology for further information see the documentation for CAN MMF ServerView and the CAN bus ServerView uses the CAN bus for communication with the clients This involves setting up ServerView including the corresponding agents in the group of servers and storage subsystems to be monitored ServerView can then receive information on the status of the fans temperature and other important system components from all the members in the group e g the storage subsystem via the CAN bus ServerView evaluates this information and edits it for the administrator Manager for display or forwarding Refer to the ServerView manual for more information see Related publications on page 125 A retrofitted PCI CAN bus controller will be identified by ServerView after an update of the installed ServerView Client only 30 U41243 J Z156 1 76 Installing the server Connecting the server to line voltage RemoteView
2. Figure 3 Mounting the telescopic rails onto the carriers First of all screw the fastening screws onto the telescopic rails U41243 J Z156 1 76 21 Mounting the server in the rack Installing the server gt Pull the left mounted telescopic rail out as far as it will go and then mount it to the appropriate carrier with the screws gt Repeat this procedure for the right telescopic rail Figure 4 Mounting the system brackets gt Mount the system brackets on the two telescopic rails gt Pull the mounted telescopic rails out completely They must click into place so that you can no longer push them back il It takes more than one person to lift the storage subsystem into the rack 22 U41243 J Z156 1 76 Installing the server Mounting the server in the rack Figure 5 Mounting the server in the rack Place the server onto the two system brackets Make sure that the metal noses grip the notches on the housing Fasten the brackets to the right and left hand sides of the server three screws each side The following steps require only one person fa o o Figure 6 Telescopic rails with safety springs Press in the safety springs 1 on both telescopic rails U41243 J Z156 1 76 23 Mounting the server in the rack Installing the server
3. ZN nl ff a ff 0 el el ff I oo if aa Feel fe Feel Kal Ft Kal del Saal Figure 9 Routing the cables in the DataCenter Rack gt Route the cables in the articulated cable guide 1 of the cable management system and secure its using the delivered cable ties Route the cables around the cable management guidance 2 see figure 9 on page 27 Route the cables through the cable clips on the right support upright after having inserted the server see Technical Manual of the Rack Check to see if the server can be pulled out without breaking or even over stretching the cables U41243 J Z156 1 76 27 Connecting devices to the server Installing the server 3 5 Connecting devices to the server The ports for the devices are at the back of the server see section Rear view on page 36 Which ports are available on your server depends on the PCI boards installed The standard ports are indicated by symbols 3 5 1 Universal ports 1 2 3 4 a2 5 6 7 8 Figure 10 Universal ports 1 Mouse 5 Parallel port 2 Keyboard 6 Monitor 3 Serial port COM 1 7 USB porto 4 Serial port COM 2 8 USB port 1 28 U41243 J Z156 1 76 Installing the server Connecting devices to the server gt Connect the data cables to the devices and the server Some of
4. Key combinations Clear memory and reload the Ctrl Alt Del operating system i e system reset Save system immediately Ctrl Alt hotkey set your hot key combination with BIOS Setup Call BIOS Setup during POST F2 Table 3 Key combinations 5 2 Power ON Self Test POST Every time you turn on the system the POST starts It checks the boards processors memory keyboard and most installed devices During the memory test POST displays the amount of memory it is able to access and test The length of time needed to test memory depends on the amount of memory installed POST is stored in flash memory gt Turn on your monitor and the system POST starts up after a few seconds After the memory test the following screen prompts and messages are displayed Keyboard Detected Mouse Initialized Press F2 to enter Setup U41243 J Z156 1 76 45 Power ON Self Test POST Configuration software and utilities gt Press F2 to start BIOS Setup and configure the settings If you do not press F2 the boot process continues and the following message is displayed Press Alt Q to enter SCSI Utility If you do not press F2 and do not have a hard disk drive with an operating system installed or a CD with the operating system in the CD ROM drive this message remains on the screen for a few seconds while the boot process continues and the system bee
5. FUJITSU cn PRIMERGY N800 SIEMENS NM om O O eg U CA oo oo U 4 G amp x A az JO sen ee O Loo T 2 O gt ee en Figure 12 Front view U41243 J Z156 1 76 33 Controls and indicators Preparation for use and operation 5 ON OFF button When the system is switched off the system is switched on by pressing the ON Off button When the system is operating pressing the ON OFF button will switch off the system The ON OFF button does not disconnect the server from the line voltage To disconnect from the line voltage remove the power plug from the power outlet J Reset button Power on indicator Power failure indicator Fan failure indicator A Drive error LCD display field Pressing the Reset button reboots the system The Power ON Self Test POST is started Lights up green when the server is switched on and DC power is present in the server Does not light up if the server is switched off or if the power supply has been interrupted Lights up yellow if DC power is not present in the server Lights up yellow if a fan has failed Lights up yellow if an error status exists for one or more hard disks in the drive cage Blinks yellow if a hard disk reset is being performed Information about the processor type and error codes are displaye
6. Removable Devices 1 Legacy Floppy Devices Use the t and 1 arrows to select a device Press or to move the device up or down in the list to change the sequence press Esc to exit this menu Hard Drive Bootable Ad In Card The system attempts to boot the operating system from the first disk drive on the list If it does not find an operating system the system tries the next drive on the list until it finds an operating system Use the f and 1 arrows to select a device Press or to move the device up or down in the list press Esc to exit this menu Maximum Number of 150 Drives A Selects the maximum number of 10 drives that will be assigned to a DOS drive letter Message Time out Multiplier 1 2 4 8 10 50 100 1000 All time out values will be multiplied by this number Table 21 Boot Menu options 66 U41243 J Z156 1 76 Configuration software and utilities BIOS Setup Menu item Option Description Pause Disabled Starts IRTOS manually When you During Enabled hear three beeps POST has stopped POST press any key to continue Table 21 Boot Menu options continued 5 3 8 Exit Menu The following menu items are available on the Server menu Select an item using the up and down arrows Press d to select this option an
7. Figure 28 Inserting the PCI board If necessary set jumpers and switches on the new board according to the instructions supplied by the manufacturer Place the new board of the same type in the bay and press it carefully into the corresponding slot gt Activate the PCI bay with the PCI locking mechanism This also secures the board If necessary plug the cables in again gt Select the Add function The new board is operating when the status indicator in the PCI hot plug utility indicates OK gt Mount the hot plug PCI cover see the section Removing mounting the PCI bus hot plug cover on page 87 U41243 J Z156 1 76 103 Boards in hot plug PCI slot System expansions 8 5 2 Adding a PCI board Figure 29 Removing the PCI slot cover Remove the hot plug PCI cover see the section Removing mounting the PCI bus hot plug cover on page 87 Release the PCI locking mechanism for the desired slot and remove the slot partition CAUTION Any unoccupied PCI slots must be equipped with partitions to ensure that the electromagnetic emission properties of the server are observed and that the server components are cooled properly gt Start the PCI hot plug utility from the Control Panel gt If necessary set jumpers and switches on the new board according to the instructions supplied by the manufacturer Place the new board in the bay and press it care
8. expansion 108 installing DIMMs 110 installing modules 114 module 109 removing memory module cover 112 removing modules 112 Memory Scrubbing 3 module memory 109 mounting 20 mouse no mouse pointer on screen 77 multimode fiber 30 N NMI button 34 noise level 10 non maskable interrupt 34 notational conventions 7 notes on safety 11 O ON OFF switch 34 operating system installing 38 optical fiber transmission 30 overloads 4 P packaging 16 password protection 73 PCI hot plug installing software 71 PDA 3 4 plastic housing parts labels 16 ports of server 28 POST Power ON Self Test 45 power failure indicator 34 power supply unit status indicator 94 power on indicator 34 remains dark 75 Power ON Self Test POST 45 Prefailure Detection and Analysing 3 processor expansion 105 FSB terminator 107 installing unit 107 108 unit 105 product safety 10 property protection 73 R RAID controller 89 RAID level 93 recycling of devices 17 Remote Service Board RSB 116 RemoteView 31 114 replace hot plug PCI board 101 reset button 34 restart the system 34 RFI suppression 14 RSB Remote Service Board 116 S saving energy 16 screen blanking 74 display drifts 77 error message 79 flickering stripes 77 flickers 77 no display 77 remains dark 76 SCSI configurations 117 118 SCSI devices SCSI IDs 117 SCSI hard disk drive dummy modul 92 status indicators 90 SCSI ID 117 server configuring 3
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10. System battery is dead replace and run BIOS Setup 0251 System CMOS checksum bad Default configuration used 0260 System timer error 0270 Real time clock error 0280 Previous boot incomplete Default configuration used 0281 Memory size found by POST differed from EISA CMOS 0297 Extended memory error 02B0 Diskette drive A error 02B1 Diskette drive B error 02B2 Incorrect drive A type run BIOS Setup 02B3 Incorrect drive B type run BIOS Setup 02D0 System cache error Cache disabled 02F0 CPU ID 02F4 EISA CMOS not writable 02F5 DMA test failed 02F6 Software NMI failed Table 23 POST error codes and messages 80 U41243 J Z156 1 76 Troubleshooting and tips Error messages on the LCD display Code Error message 02F7 Fail safe timer NMI failed 8108 Watchdog timer failed on last boot 8110 Server management interface failed to function 814B BMC in update mode 8150 NVRAM cleared by jumper 8152 ESCD data cleared 8153 Password cleared by jumper 8160 Unable to apply BIOS update for right processor 1 8161 Unable to apply BIOS update for right processor 2 8162 Unable to apply BIOS update for right processor 3 8163 Unable to apply BIOS update for right processor 4 8164 Unable to apply BIOS up
11. U41243 J Z156 1 76 7 User friendly documentation verified quality Introduction 1 5 User friendly documentation verified quality As part of its efforts to further improve the information provided for users the editorial department responsible for this manual has been independently audited to verify its high standards of quality of the documentation This audit was carried out by TUV PRODUCT SERVICE GmbH The following aspects were investigated General comprehensibility User friendliness Occupational hygiene and safety for the users Safety of the application and observance of the relevant regulations standards and guidelines Environmental protection Layout realization readability Conformity with the product Accuracy and completeness of the contents The criteria for the audit were developed in a joint project between TUV PRODUCT SERVICE GmbH and tekom Gesellschaft fur technische Kommunikation e V The DOCcert seal provides visible rT evidence of the successful completion D of the audit PRODUCT SERVICE Certified user information 8 U41243 J Z156 1 76 Introduction Technical data 1 6 Technical data Electrical data Rated voltage range 100 V 120 V 200 V 240 V auto sense Rated voltage tolerance 6 10 Frequency 50 Hz 60 Hz Rated current at 100V 120 V 12A Rated current at 200V 240 V 7A
12. Effective power 1247 W Apparent power 1271 VA Heat emission 4014 kJh Building fuse 16A Protection class Dimensions and weight Height mm 312 seven height units Width mm 445 Depth mm 712 Weight kg max 60 maximum configuration Environmental conditions according to DIN EN 60721 3 x Operating climate Class 3K2 Temperature C 10 to 35 Relative humidity 5 to 85 Environmental conditions transport Class 2K2 Temperature C 25 to 60 Relative humidity 15 to 98 Mechanical environmental conditions Operation Class 3M2 Transport Class 2M2 U41243 J Z156 1 76 Technical data Introduction Standards Product safety and ergonomics IEC 60950 DIN EN 60950 UL 1950 CSA 950 NEMKO Electromagnetic compatibility Interference emission EN 55022 Class A FCC part 15 Class A Interference immunity EN 50082 1 CE certification Low voltage directive LVD 73 23 EEC EMC Directive 89 336 EEC Certification GS CSA NRTL C CB Certificate Noise level ISO 9296 Operation Idle Sound power level Lyyad max 5 5 B max 4 8 B Operating sound pressure level Loam max 43 dB A max 32 dB A Maintenance surfaces and ventilation clearances Depends on 19 rack 10 U41243 J Z156 1 76 2 Important notes 2 1
13. new value If you replace the battery the time is set to 00 00 This is a 24 hour clock System Date MM DD YYYY Set the system date To select a field press Tab f Tab or d Then enter a new value If you replace the battery the default date is set to January 1990 Legacy Disabled Select the floppy disk type for drive A Diskette A 360 KB 5 14 The 1 25 MB 3 5 inch option corre 1 2 MB 5 sponds to a 1024 byte sector media 720 KB 3 format To support the 1 25 MB 3 5 inch 1 44 1 25 MB 3 1 2 option you need a 3 5 inch 3 mode 2 88 MB 3 2 floppy disk drive Legacy Disabled Select the floppy disk type for drive B Diskette B 360 KB 5 14 The 1 25 MB 3 5 inch option corre 1 2 MB 5 4 sponds to a 1024 byte sector media 720 KB 5 u format To support the 1 25 MB 3 5 inch 1 44 1 25 MB 3 option you need a 3 5 inch 3 mode 2 88 MB 3 V2 floppy disk drive Primary Select the Primary Master submenu Master Press d for options Primary Slave Select the Primary Slave submenu Press d for options Processor Information Select the Processor Information submenu Displays information about all the processors You cannot modify any of the items in this menu Consult your system administrator if an item needs changing Table 7 Main menu options U41243 J Z156 1 76 51 BIOS Setup Configuration so
14. Notes on safety In this section you will find information that you must note when using the storage subsystem This device complies with the relevant safety standards for IT equipment including electronic office machines intended for use in the office environment Observe the safety instructions in the Safety Warranty and Ergonomics manual and in the documentation for the connected PRIMERGY system If you have any questions relating to setting up and operating your system in the environment where you intend to use it please consult our service organization CAUTION e The actions described in these instructions should only be performed by technicians service personnel or technical specialists Equipment repairs should only be performed by qualified staff Any failure to observe the guidelines in this manual could expose the user to considerable risks electric shock fire hazards and could also damage the equipment Note that any unauthorized opening of the device will result in the invalidation of the warranty and exclusion from all liability e Transport the device in its original packaging or in other suitable packaging which will protect it against shock or impact e Read the notes on environmental conditions in section Technical data on page 9 before setting up and operating the device e Ifthe device is brought in from a cold environment condensation may form both inside and on the outside of the machine Wa
15. PCI Configuration PCI Mode I O Device Configuration Advanced Chipset Control 3 Security Menu Server Menu System Management System Management Information Console Redirection 5 Boot Menu Boot Device Priority Hard Drive 6 Exit Menu Table 4 Setup menus Display Meaning A menu option is displayed on the screen but you cannot select it or move to that field You cannot change or configure the option in this menu Either the option is configured or detected automatically or you must select a different menu The prompt Press Enter is displayed next to an option Press d to display a submenu that either uses the entire screen or a pull down menu with one or more items Table 5 Explanation of what you see displayed on the screen U41243 J Z156 1 76 49 BIOS Setup Configuration software and utilities The table below lists the selection options displayed on the screen after you press start BIOS Setup Not all the options are described since many are self explanatory Several of the options are only displayed for information purposes they cannot be selected Key Meaning F1 Get help about a menu item Esc Return to previous item Select the previous value in a list of menu items pm Select the next value in a list of menu items Select a m
16. Slots 3 6 PCI 33 Displays the clock speed and setting of PCI SegmentB PCI Slots 7 8 PCI 33 Displays the clock speed and setting of PCI PCI 66 Segment C PCI X 66 PCI X 100 PCI Slots 9 10 33 MHz Displays the clock speed and setting of PCI 66 MHz Segment D PCI Bus Default PCI 33 If no cards are present behind a PCI X PCI 66 capable bus this selects the capabilities of PCI X 66 that empty bus If cards are present this PCI X 100 option is ignored and the slot speed is automatically determined PCI Device Selects PCI Mode Submenu for the Embedded SCSI embedded LVDS controller PCI Slot 1 Selects PCI Mode Submenu for this PCI slot PCI Slot 2 Selects PCI Mode Submenu for this PCI slot PCI Slot 3 Selects PCI Mode Submenu for this PCI slot PCI Slot 4 Selects PCI Mode Submenu for this PCI slot Table 12 PCI configuration options 56 U41243 J Z156 1 76 Configuration software and utilities BIOS Setup Menu item Option Description PCI Slot 5 Selects PCI Mode Submenu for this PCI slot PCI Slot 6 Selects PCI Mode Submenu for this PCI slot PCI Slot 7 Selects PCI Mode Submenu for this PCI slot PCI Slot 8 Selects PCI Mode Submenu for this PCI slot PCI Slot 9 Selects PCI Mode Submenu for this PCI slot PCI Slot 10 Selects PCI Mode Submenu for this PCI slot Table 12 PCI configuration options 5 3 4 2 PCI Mode submenu Menu item Option Descriptio
17. a drive slide in module with integrate heat dissipation is required The drives are mounted in the slide in module with fasteners and the slide in module snaps into the chassis with a locking mechanism The hard disk drives can be controlled either by the dual onboard SCSI controller default or by a RAID controller add in board in a PCI slot If a SCSI hard disk drive is operated on a RAID controller and belongs to a disk array operated with RAID level 1or 5 a hard disk drive can be swapped during operation hot swap To swap a hard disk you need a hard disk drive with the same or higher capacity A rebuild on the new hard disk drive is performed automatically after the swap provided the RAID controller is correctly configured Refer to the information in the RAID controller manual i If the hard disk drives are connected to the onboard SCSI controller default the system must be turned off before exchanging a hard disk drive So that the storage capacity of the hard disk drive can be recognized at a glance when the hard disk drive is replaced several prefabricated stickers with the storage capacities are provided with the server Each hard disk drive slide in module should bear a sticker indicating its capacity on the front Should no suitable sticker be available blank stickers for labeling are also provided The stickers are color coded for easier identification U41243 J Z156 1 76 89 SCSI hard disk drives System ex
18. and thus ensures continuous data integrity ASR amp R Automatic Server Reconfiguration and Restart tunes out defective system components during an automatic system reboot The Prefailure Detection and Analyzing Technology PDA reports the threat of system errors or problems to the system administrator so that preventative measures can be taken The hot swap capable hard disks provide additional protection U41243 J Z156 1 76 3 Features Introduction Server management Server management is implemented with the aid of the supplied ServerView software and PDA Prefailure Detection and Analyzing technology from Siemens The PDA analyzes and monitors all components relevant to system reliability thus enabling early detection of overload situations and appropriate counter measures ServerView enables the management of all PRIMERGY servers in the network via a central console Here ServerView supports the following functions e Temperature monitoring of the CPU and the surrounding area Timer controlled switch on Timer Remote switch on Ring Indicator Watchdog timer for Automatic Server Reconfiguration and Restart ASR amp R in the event of failure of memory modules or processors Pager message when rebooting system following an error Monitoring of PCI bus loading End of Life monitoring of the fans with timely indication before failure Watchdog timer for operating system monitoring and application monitoring Deta
19. configuration options 58 U41243 J Z156 1 76 Configuration software and utilities BIOS Setup Menu item Option Description Base I O Address 378h Sets the I O address for the parallel 278h port 178 can only be set in EPP mode 178h Otherwise 3BCh is available 3BCh Interrupt IRQ5 Sets the IRQ for the parallel port IRQ7 DMA channel DMA 1 Selects the DMA channel for LPT port DMA 3 when configured for ECP mode Floppy Disk Configure the floppy disk drive Controller controller Disabled No configuration Enabled User configuration Auto Configuration is determined by BIOS or operating system Table 14 I O configuration options continued U41243 J Z156 1 76 59 BIOS Setup Configuration software and utilities 5 3 4 4 Advanced Chipset Control submenu Menu item Option Description Extended RAM Step 1 MB Selects the thoroughness of the 1 KB memory test of the extended Every location memory BIOS defaults to the fastest test L2 Cache Disabled Disables the secondary cache for core clock frequency bus ratios equal to 2 Enabled Causes the secondary cache to be sized and enabled Multiboot Support Disabled Only set this option if the total Enabled number of bootable drives is fewer than eight Override PHP Disabled If set on disabled only the PCI slots Switches Enabled with activated switch will be take into consideration 2 G
20. drive A you are prompted to enter a password Once you have entered the password the server is booted from the CD ROM in the CD ROM drive or the floppy disk in drive A Entering a password also disables secure mode If there is no CD ROM or floppy disk in one of the drives the server boots from drive C and automatically goes into secure mode All enabled secure mode settings go into effect when the server is booted If you set a hot key combi nation you can secure the server immediately U41243 J Z156 1 76 73 Property and data protection Boot sequence control The BIOS security functions determine the boot devices and the boot sequence They also controlthe write function for the floppy disk drive in secure mode The normal boot sequence starts with the floppy disk drive followed by the hard disk drive the CD ROM drive and the network Boot without keyboard The server can boot with or without the keyboard Before it boots during POST BIOS automatically detects and tests the keyboard if one is present Locking the power and reset buttons The power and reset buttons on the front panel are locked when the server is in secure mode To terminate secure mode enter your user password Floppy disk write protection If floppy disk write protection is enabled in BIOS Setup the floppy disk drive is only protected while the server is in secure mode Blanking the screen If screen blanking is enabled in BIOS Setup nothi
21. equipped with a front side bus FSB terminator U41243 J Z156 1 76 105 Processor expansion System expansions Figure 30 Processor unit and FSB terminator 1 Cover 2 Guide 3 Eject insert lever 106 U41243 J Z156 1 76 System expansions Processor expansion 8 6 1 Removing installing processor units CAUTION Observe the safety information and the information on handling electro static sensitive components in the chapter Important notes on page 11 The processors can be extremely sensitive to electrostatic discharge ESD and always require careful handling After removing a processor from its protective wrapper or from a processor carrier board place it on anonconductive static free surface Do not slide the processor over any surface Remove the top cover see the section Removing mounting the top cover on page 88 Figure 31 Removing the processor fastener U41243 J Z156 1 76 107 Memory expansion System expansions gt The processor units and FSB terminator modules are secured by fasteners one fastener for two processor units Remove the appropriate fastener by removing the two screws and tilting the fastener in the direction of the arrow Unlock the FSP terminator or processor unit by simultaneously rotating the two eject insert levers 3 outward approximately 90 see figure 30 on page 106 to eject the processor unit or termi
22. external modem The key switch must be in the Remote position Following a power failure The server automatically reboots following a power failure U41243 J Z156 1 76 37 Installing the operating system Preparation for use and operation 4 3 Installing the operating system gt Insert the ServerStart CD and keep ready the CD of the operating system you want to install gt Reboot the server gt Follow the instructions on the screen and in the manual for the operating system If your server is equipped with a disk array controller please read in the appro priate manual how to configure the disk array before you install the desired system 4 4 Configuring the server and components The configuration software and utilities supplied with the product make it easy for you to configure the server and its components see the chapter Configu ration software and utilities on page 45 The I O board has a block of eight DIP switches see figure 14 on page 40 for setting various configuration options see the section BIOS Setup on page 47 Upon delivery all the switches are set to the OFF position table 2 lists the functions of the various DIP switches Switch Function Description No Pos OFF Normal The system attempts to boot using BIOS code from Boot the flash memory 4 ON Recovery The system attempts a recovery boot by loading Boot the BIOS code from a floppy disk into fl
23. for use and operation CMOS Clear This switch controls whether settings stored in non volatile CMOS memory NVRAM are retained when the system is reset or whether the default settings are loaded If you want to change the settings in NVRAM proceed as follows gt Follow the procedure described in the section Changing the switch settings on page 39 Set DIP switch 2 see table 2 on page 38 to ON Switch the system on Wait for POST to complete and for the following messages to be displayed on the screen NVRAM cleared by jumper Press F2 to enter Setup This reprograms CMOS and RTC to the default settings except for the password Press F2 to start BIOS Setup and make any necessary changes Press F10 to save the new settings and exit Setup Shut down the system turn the server off and disconnect it from the line voltage Reset DIP switch 2 see table 2 on page 38 to OFF Reconnect all peripheral devices reconnect the server to the line voltage and switch the server on Run BIOS Setup to save the desired settings see section BIOS Setup on page 47 42 U41243 J Z156 1 76 Preparation for use and operation Cleaning the server Password Clear This switch controls whether the current password is retained or cleared when the system is reset If you want to change the current password proceed as follows gt Follow the procedure described in the sect
24. function key F2 when the message Press lt F2 gt to enter SETUP appears on the screen You will find notes on this procedure in section BIOS Setup on page 47 Select in the Main menu of the BIOS setup the Primary Master and the Primary Slave submenu see section 5 3 3 on page 51 For both Primary Master and for Primary Slave the value for Type has to be set to auto as default With this default settings the IDE ChipDISK is not visible as drive in the standard administration environment e g windows explorer gt Start RemoteView via the ServerView restart option Boot Diagnostic System gt End RemoteView with menu item Boot Original OS The server then boots the standard operating system You can find how to operate RemoteView in the manual for Remote View Should the RemoteView software not yet be installed on the IDE storage medium then install the software as described in the manual for Remote View U41243 J Z156 1 76 115 Remote Service Board System expansions 8 9 Remote Service Board In connection with the optional Remote Test and Diagnosis System RemoteView a so called Remote Service Board RSB can be installed In this case remote diagnosis is available to the customer or service provider for analysis remote system configuration and a remote restart even ifthe operating system or the hardware fails The RSB is a PCI board which includes a completely independent system It has a separate
25. incurred during transport e Check whether the delivery matches the specifications in the delivery note Check whether all the necessary details have been entered on the first page of the guarantee booklet Should you discover that damage has occurred during transport or that the delivery does not match the delivery note notify your supplier immediately U41243 J Z156 1 76 19 Mounting the server in the rack Installing the server 3 2 Mounting the server in the rack CAUTION e Please take note of the safety information and the notes on mounting in the rack in the chapter Important notes on page 11 e Atleast two people are needed to position the server in the rack e The rack may tip over if more than one heavy unit is removed Mounting the installation kit and the server For mounting the server in the DataCenter Rack at first a support bracket must be mounted on the rear left support upright The support bracket must be mounted level with the lower edge of the server Cage nuts and or spring nuts also must be inserted in the support uprights The support bracket is used for the rear fixing of the left carrier rail the cage nuts are used for fixing the support bracket and the front panel the spring nuts for fixing the carrier rails gt Take the fitting instruction in the Technical Manual for the corresponding rack model for aid Using the mounting aid stencil mark the position of the attachment points
26. of the server on the support uprights 7 height units Refer to the information on the mounting aid gt Mount the support bracket using two screws and cage nuts on the corre sponding height on the rear left support upright gt If required you can mount one additional a cable clip for vertical cable routing gt Mark the mounting points of the server knurled screws on the front panel on the front support upright Also mark the fastening points of the telescopic rails on the inside grooves of the support uprights facing backwards The bottom edge of the fastening flange must be flush with the top housing cover of any device already mounted Place the cage nuts and or the spring nuts in the groove of the support uprights and or of the support bracket at the marked attachment points If necessary adjust the position of the nuts in the groove until they lock into the correct position 20 U41243 J Z156 1 76 Installing the server Mounting the server in the rack Figure 2 Mounting the carrier rails gt Secure the two telescopic carrier rails to the left and the right inside the rack using the Allen key no 5 supplied Note that there is a left and right carrier rail which differ in the arrangement of the tap holes The figure shows the left carrier rail When mounting the carrier rails the guide nabs of the rails next to the spring nuts must fit into the holes of the support uprights
27. should also have a good working knowledge of the English language U41243 J Z156 1 76 5 Summary of contents Introduction 1 3 Summary of contents This manual describes the PRIMERGY N800 its installation and configuration and how to install extensions upgrades Further information is provided in the Safety Warranty and Ergonomics manual in the manual for the 19 inch rack in the manual for the monitor in the manual for ServerView server management in the manual for the remote test and diagnosis system RemoteView in the documentation for your operating system in the information files of your operating system see also the section Related publications on page 125 This manual consists of the following chapters Important notes In this chapter you will find information on safety which it is essential to observe when working with your server and information about environ mental protection Installing the server This chapter describes the tasks involved in installing and operating the server Preparation for use and operation This chapter describes the control panel the indicators and the connection elements of the server in greater detail Configuration software and utilities This chapter provides you with an introduction to the configuration software Property and data protection This chapter describes how you can protect your system and your data against unauthorized access Troubleshootin
28. software and utilities Utilities 5 4 2 3 Recovering BIOS Although it is unlikely that the BIOS update process will be interrupted BIOS could be damaged if an interruption does occur In this case you must recover BIOS Because of the small amount of code available in the non erasable boot block there is no graphics support Therefore you will not see anything on the screen during this procedure You can monitor the procedure by listening to the beeps and looking at the LED on the floppy disk drive The procedure for recovering BIOS is described in detail in the section Changing the switch settings on page 39 After completing the procedure leave the update disk in drive A and turn on the server Then continue with the procedure for updating BIOS 5 4 2 4 Changing the BIOS language You can use the BIOS update utility to change the language used for BIOS display Use a bootable floppy disk containing the flash utility and language files Boot the server with the bootable floppy disk in drive A The user interface for the BIOS update utility is displayed on the screen Select Update Flash Memory From a File and then Update Language Set Then press d Use the arrow keys to select the appropriate Ing file Press d When asked to confirm that you want to overwrite the old language in memory with the new language select Continue with Programming and press dj When the message Upg
29. 40 Right processor 1 disabled 8241 Right processor 2 disabled 8242 Right processor 3 disabled 8243 Right processor 4 disabled 8244 Left processor 1 disabled 8245 Left processor 2 disabled 8246 Left processor 3 disabled 8247 Left processor 4 disabled 8250 Right processor 1 failed FRB level 3 timer 8251 Right processor 2 failed FRB level 3 timer 8252 Right processor 3 failed FRB level 3 timer 8253 Right processor 4 failed FRB level 3 timer 8254 Left processor 1 failed FRB level 3 timer 8255 Left processor 2 failed FRB level 3 timer 8256 Left processor 3 failed FRB level 3 timer 8257 Left processor 4 failed FRB level 3 timer 8260 Right processor 1 failed initialization 8261 Right processor 2 failed initialization 8262 Right processor 3 failed initialization 8263 Right processor 4 failed initialization 8264 Left processor 1 failed initialization 8265 Left processor 2 failed initialization Table 23 POST error codes and messages U41243 J Z156 1 76 83 Error messages on the LCD display Troubleshooting and tips Code Error message 8266 Left processor 3 failed initialization 8267 Left processor 4 failed initialization 8270 Memory module 1 failed 8271 Memory module 2 failed 8280 Coherency filter failed left data test 8281 Coherency filter failed right data test 8290 Coherency filter failed left address test 82
30. 8 connecting external devices 28 connecting to the mains 31 U41243 J Z156 1 76 129 Index height units 20 mounting in the rack 20 ON OFF switch 34 ports 28 switches itself off error 76 switching on off 37 troubleshooting 75 unpacking 19 server management 4 ServerView 4 30 supported functions 4 Single Connector Attachment 2 software BIOS Setup 47 configuration software 45 Power ON Self Test POST 45 utilities 45 spring nuts 20 standards 10 summary of contents 6 switching off server 37 switching on server 37 switch off time specified 37 switch on time specified 37 system expansion RemoteView storage medium 114 system will not boot 78 T take back of devices 17 target group 5 technical data 9 time incorrect 78 troubleshooting server 75 U unpacking 19 utility 45 hot plug PCI replace 100 installing graphic drivers 71 installing PCI hot plug software 71 Symbios SCSI 71 V ventilation clearances 10 WwW weight 9 write protection floppy disk 74 130 U41243 J Z156 1 76 Fujitsu Siemens Computers GmbH User Documentation 33094 Paderborn Germany Fax 49 0 700 372 00001 email manuals fujitsu siemens com http manuals fujitsu siemens com Comments Suggestions Corrections Submitted by Comments on PRIMERGY N800 Server System U41243 J Z156 1 76 Fujitsu Siemens Computers GmbH User Documentation 33094 Paderborn Germany Fax 49 0 700
31. 91 Coherency filter failed right address test Table 23 POST error codes and messages 84 U41243 J Z156 1 76 8 System expansions CAUTION Observe the safety information in the chapter Important notes on page 11 This chapter describes how to modify your server hardware e g installing or removing boards or drives If you do not wish to carry out hot plug operations then shut down the operating system switch the server off and pull the power plugs out of the power outlet 8 1 Opening closing the server 8 1 1 Removing the front bezel Figure 15 Removing the front bezel gt Pull the front bezel in the direction of the arrow and remove it at an angle U41243 J Z156 1 76 85 Opening closing the server System expansions 8 1 2 Mounting the front bezel Figure 16 Mounting the front bezel gt Place the front bezel at an angle on the metal clips and push it on the top edges to the chassis in the direction of the arrow until the snaps engage CAUTION If you open the server during operation make sure that you do not press the power or reset button on the front panel inadvertently 86 U41243 J Z156 1 76 System expansions Opening closing the server 8 1 3 Removing mounting the PCI bus hot plug cover Figure 17 Removing the PCI bus hot plug cover gt Remove the two holding screws gt Push the cover uniformly ca 2 5 cm i
32. Atthe C prompt enter the following for an unformated floppy disk format a s or the following for a formated floppy disk sys a gt Press d gt Copy the flash files generated as described in section BIOS and firmware update on page 70 to your bootable floppy disks U41243 J Z156 1 76 69 Utilities Configuration software and utilities 5 4 2 2 BIOS and firmware update You find the Software for the BIOS and firmware update on the Fujitsu Siemens Computers PC Software Pool BMC BaseBoard Management Controller FRU SDR FRU and Sensor data FPC Front Panel Controller BIOS with User Binaries System BIOS and FSC User Binaries HSC FSC P Bay with two Hot Swap Controller Before You start an update pay attention to the notes attached to the corresponding BIOS and firmware version For generate flash floppy disks the software must be downloaded by using the utility Flash BIOS Download For updating observe the given flash sequence Example 1 BMC V 26 Not necessity of user entries 2 FRU SDR V1 01 gt Select lt lt Load the SDR from file gt gt and eventually the installed CPU frequency with lt lt 600 MHz and above gt gt 3 FPC V 18 Not necessity of user entries 4 BIOS V 20 with User Binaries V1 03 The prompt appears often lt lt CR gt gt gt Confirm each time with Return d 5 HSC V 6 Not necessity of user entries 70 U41243 J Z156 1 76 Configuration
33. B Memory Limit Disabled If enabled the BIOS limits the top of Enabled memory to 2 GB Additional memory becomes inaccessible Table 15 Advanced Chipset Control options 60 U41243 J Z156 1 76 Configuration software and utilities BIOS Setup 5 3 5 Security Menu Menu item Option Description User password is Set When you enter your user password Clear this option automatically changes to Set Administrator Set When you enter an administrator password is Clear password this option automatically changes to Ser Set user password Press Enter The user password controls the boot process to enter a password press lt and follow the screen prompts Set administrative Press Enter password Access to the Setup utility is controlled via the administrator password to enter a password press lt and follow the screen prompts Password on boot Disabled Requires entry of a password before Enabled boot the system remains in secure mode until you enter the password Password on Boot takes precedence over Secure Mode Boot Secure Mode Timer Disabled Specifies the time out period of 1 min keyboard or mouse inactivity before 2 min the secure mode is activated you 5 min must enter a password in order to 10 min work in secure mode 20 min 1 hr 2 hr Secure Mode Hot Key Disabled Ctri Alt A B 2 Selects a hot key pressing C
34. BIOS pdate 2 2 Gage dial enol Sadi Sia toe ne 68 Preparations son ta ee ee RO ee es 68 BIOS and firmware update 2 004 69 Recovering BIOS 002000005 70 Changing the BIOS language 0 70 Installing graphic drivers 2 2 0 71 Symbios SCSI utility 2 222 2m nn 71 Installing PCI hot plug software 71 Property and data protection 73 Troubleshooting and tips 75 Power on indicator remains dark 75 Server switches itself off 76 Screen remains dark 2 2 2 2 on nn 76 Flickering stripes on the monitor screen 77 U41243 J Z156 1 76 Contents 7 5 No screen display or display drifts 77 7 6 No mouse pointer displayed onthe screen 77 7 7 Floppy disk cannot be read written 78 7 8 Time and date are notcorrect 78 7 9 System will not boot 78 7 10 Drives are reported as dead o oo oaa a nn nenn 79 7 11 Added drive reported defective 79 7 12 Error messages on the screen oaoa oaa a 79 7 13 Error messages on the LCDdisplay 80 8 System expansions aaua aaa a 85 8 1 Opening closing the server aoaaa nn nenn 85 8 1 1 Removing the front bezel 2 2 2 nn nn 85 8 1 2 Mounting the front bezel aoaaa a 86 8 1 3 Removing mounting the PCI bus hot
35. Enabled EMP Password Selects the EMP password EMP ESC Sequence EMP Hang up Line String Updated by the FPC firmware Modem Init String High Modem Init String EMP Access Mode Preboot Only EMP is enabled during power down or POST Always Active EMP is always enabled Disabled EMP is disabled EMP Restricted Mode Disabled Disables power down front panel Access Enabled NMI and reset control via EMP Restricted mode can be selected with Preboot or Always Active EMP Direct Connect Modem Mode Direct Connect Modem Mode Selects direct connection to the port or connection via a modem Table 17 Server Menu options U41243 J Z156 1 76 63 BIOS Setup Configuration software and utilities 5 3 6 1 System Management submenu Menu item Option Description Firmware SMIs Disabled Disables all firmware SMI sources Enabled System Event Logging Disabled Logs critical system events Enabled Clear Event Log Disabled Deletes the system event log Enabled Memory Scrubbing Disabled The chipset will deliver corrected data but will not update the memory contents Enabled The chipset will correct the memory contents when a correctable error is detected AERR Enable Enable The host bus Address Parity Error signal AERR is enabled for each processor that supports it Disable AERR is ignored Assert NMI on BERR Disabled Generates an NMI th
36. For the case that a rack server is installed in a 19 inch rack without cord management an articulated cable guide must be mounted at the device Figure 7 Mounting the articulated cable guide Insert two spring nuts in the groove of the rear right support upright at the same height with the connection cables of the server Fix the cable guide with two mounting screws on the rear right support upright of the rack 1 The articulated cable guide should now be mounted as shown in the figure gt Slide the server into the rack Fasten the server to the rack using the four knurled screws 24 U41243 J Z156 1 76 Installing the server Connecting and disconnecting cables 3 3 Connecting and disconnecting cables CAUTION The power plug must be pulled out Read the documentation for the external device before you connect it Never connect or disconnect cables during thunderstorms When disconnecting a cable always grasp the plug Never pull on the cable Connect or disconnect cables in the order shown below Connecting cables All affected devices must be switched off The power plug of all affected devices must be pulled from the socket Attach all cables to the server and the storage subsystem Mark the cables and note what function each cable serves Above all observe the safety notes in the chapter Important notes on page 11 Insert the power plugs into the grounded socket Make sure
37. Large Disk Access Mode CHS Selects the access method for IDE LBA drives Most operating systems use logical block addressing LBA However some operating systems use the cylinder head sector CHS Refer to the operating system manual for further information Pause Before Boot Disabled Causes a 5 second pause before the Enabled operating system is booted Hot plug PCI Master Disabled Set this to Enable to create the hot Control Enabled plug PCI resource table Hot plug PCI Allocation Disabled Set amount of resources to allocate to Level Minimum empty hot plug PCI slots Maximum Time out on POST Errors Enabled Operating system boots after 5 sec of displaying POST errors Disabled Operating system waits for user to press F2 F1 or Table 11 Advanced options U41243 J Z156 1 76 55 BIOS Setup Configuration software and utilities Menu item Option Description PCI Configuration Selects the PCI Configuration submenu I O Device Configuration Selects the I O Device Configuration submenu Advanced Chipset Control Selects the Advanced Chipset Control submenu Table 11 Advanced options continued 5 3 4 1 PCI Configuration submenu Menu item Option Description Processor Bus 100 MHz Displays the clock speed of the Processor Bus PCI Slots 1 2 PCI 33 Displays the clock speed and setting of PCI Segment A PCI
38. Memory expansion The system operates in two different modes depending on how many memory modules are installed Interleaved mode two memory modules The memory modules share a common address range One memory responds to even numbered cache lines while the other responds to odd numbered cache lines This configu ration offers the highest performance because it allow the two modules to be used in a balanced fashion reducing address conflicts In interleaved mode the DIMMs must be installed in pairs one on each module and in the same locations Jx on each module see figure 32 on page 109 Single port mode one memory module The single memory module responds to allmemory addresses The DIMMs on this single carrier do not need to be installed in pairs amp J5 J6 J7 J8 J9 J10J11 J12 Figure 32 Main memory module U41243 J Z156 1 76 109 Memory expansion System expansions 8 7 1 Installing DIMMs Asingle memory module will support DIMM population in various configurations including empty sockets However if fewer than 16 DIMMs are installed on a module the preferred population order is in groups of four sockets Jx see also figure 32 on page 109 Step Occupied so
39. PRIMERGY N800 Server System Edition J uly 2001 Comments Suggestions Corrections The User Documentation Department would like to know your opinion on this manual Your feedback helps us to optimize our documentation to suit your individual needs Fax forms for sending us your comments are included atthe back of the manual There you will also find the addresses of the relevant User Documentation Department Copyright and Trademarks Copyright 2001 Fujitsu Siemens Computers GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers This manual was produced by cognitas Gesellschaft f r Technik Dokumentation mbH www cognitas de This manual is printed on paper treated with chlorine free bleach Introduction Important notes Installing the server Preparation for use and operation Configuration software and utilities Property and data protection Troubleshooting and tips System expansions SCSI configurations Reference section and index Contents h h ee ee d OnRwWhY Introduction 2 3 0 eae pe ee deg hb bare Gx 1 Features sont 8 4 a da Aba Ba edo dt amp A Re at aod 2 Target group saosa e Ge ai ee eg A a ee ed 5 Summary of contents 2 22 2 6 Notationalconventions 22 5 7 User fri
40. RTDS SEMAN and the CAN bus The update of the firmware and the testing and diagnosis of the storage subsystem can only be performed viathe CAN bus and using SEMAN included on the ServerStart CD or the optional RemoteView remote test and diagnostics system Refer to the RemoteView manual for more information see Related publications on page 125 3 6 Connecting the server to line voltage The server is equipped with a modular hot plug power supply consisting of a maximum of three power supply units A redundant power supply can be set up with a third power supply unit If a defect occurs in one unit the other unit ensures unimpaired further operation The defective unit can be replaced during operation The power supply units automatically adjust to a voltage range from 100V to 120V or 200V to 240V Plug the server s power cord into the insulated socket on the server see figure 13 on page 36 and into a free socket on the connector strip on the rack see the technical manual for the rack U41243 J Z156 1 76 31 4 Preparation for use and operation CAUTION Observe the safety information in the chapter Important notes on page 11 4 1 Controls and indicators 4 1 1 Control panel The control panel is located on the front of the server between the fan cage and the drive cage
41. U41243 J Z156 1 76 Abbreviations ANSI American National Standard Institute ASR amp R Automatic Server Reconfiguration and Restart BIOS Basic Input Output System BMC Baseboard Management Controller CAN Controller Area Network cc Cache Coherency CD Compact Disk CD ROM Compact Disk Read Only Memory CHS Cylinder Head Sector CMOS Complementary Metal Oxide Semiconductor CPU Central Processing Unit DAC Disk Array Controller DC Direct Current U41243 J Z156 1 119 Abbreviations DIMM DIP DMA DMI ECC ECP Dual Inline Memory Module Dual Inline Package Direct Memory Access Desktop Management Interface Error Checking and Correcting Extended Capabilities Port EEPROM EMP EPP ESD FPC FRU FSB GUI Electrically Erasable Programmable Read Only Memory Emergency Management Port Enhanced Parallel Port ElectroStatic Discharge Front Panel Controller Field Replaceable Unit Front Side Bus Graphical User Interface 120 U41243 J Z156 1 Abbreviations HSC Hot Swap Controller VO Input Output ICM Intelligent Chassis Management IDE Intergrated Drive Electronics IRQ Interrupt Request Line LBA Logical Block Address LCD Liquid Crystal Display LUN Logical Unit Number LVDS Low Voltage Differential SCSI LWL LichtWellenLeiter MMF Multi Mode Faser NMI Non Mascable Interrupt NVRAM Non Volatile Random A
42. ain menu Reset current value to the previous value Change current value to the next higher value Call submenus select options and change values Display the following message Setup Confirmation Load default configuration now Yes No CAUTION The Yes button is highlighted If you now press d all the Setup fields are reset to the default values If you press Esc or select No the server returns to the config uration it had before you pressed F9 without affecting any of the entries in the existing fields F10 Display the following message Setup Confirmation Save configuration changes and exit now Yes No CAUTION The Yes button is highlighted If you now press d all the current Setup values are saved and the system is rebooted If you press Esc or select No the server returns to the config uration it had before you pressed F10 without affecting any of the entries in the existing fields Table 6 Selection options 50 U41243 J Z156 1 76 Configuration software and utilities BIOS Setup 5 3 3 Main Menu Default values are in bold typeface Menu item Option Description System Time HH MM SS Set the system time To select a field press Tab f Tab or d Then enter a
43. ash memory This procedure is normally performed when BIOS code has been corrupted OFF No CMOS _ Preserves the contents of NVRAM Clear 2 ON CMOS Replaces the contents of NVRAM with the default Clear settings Table 2 DIP switches settings 38 U41243 J Z156 1 76 Preparation for use and operation Configuring the server and components Switch Function Description No Pos OFF No Retains the password Password 3 Clear ON Password Clears the current system password Clear x OFF NOP Reserve ON NOP Reserve OFF PHP Hot plug PCI slots mechanical switches activated 5 Switch ON PHP Hot plug PCI slots mechanical switches deacti Switch vated Table 2 DIP switches settings 4 4 1 Changing the switch settings CAUTION Observe the safety information and the information on handling electro static sensitive components in the chapter Important notes on page 11 Shut down the server and switch it off gt Switch off all connected peripheral devices Disconnect the server from the line voltage by removing the power cable from the power outlet Remove the PCI hot plug cover see the section Removing mounting the PCI bus hot plug cover on page 87 gt Set the switches to the desired settings see figure 14 on page 40 gt Mount the PCI hot plug cover see the section Removing mounting the PCI bus hot plug
44. but deter mined by the slot on the SCSI backplane The two slots of the hard disk drives lead to a SCSI backplane The hard disk drives are connected in series to a channel SCSI ID 0 left drive SCSI ID 1 right drive The two lower drives are connected to the SCSI channel A the two upper drives to the SCSI channel B configuration SCSI IDs left drive right drive Channel B above 0 1 Channel A below 0 1 Table 27 SCSI IDs U41243 J Z156 1 76 117 Internal SCSI configurations SCSI configurations 9 2 Internal SCSI configurations Configuration with dual onboard SCSI controller default The server has one dual onboard LVD U2W SCSI controller Each of the SCSI channels is connected with one SCSI backplane lower backplane with channel A and or the upper with channel B An optional SCSI SE backup drive is connected to the lower SCSI backplane Configuration with 2 channel and or 3 channel Disk Array Controller The controller is installed into a PCI slot The SCSI channels are connected each with one of the SCSI backplanes two hard disk drives each One free SCSI channel of the onboard LVD U2W SCSI controller is available for the optional SCSI SE backup drive The second free SCSI channel of the onboard LVD U2W SCSI controller can become used for external disk drives Supplementary channels of the disk array controller are available for external hard disk drives systems 118
45. ccess Memory OS Operating System U41243 J Z156 1 121 Abbreviations PCI Peripheral Component Interconnect PDA Prefailure Detection and Analysing POST Power ON Self Test RAID Redundant Arrays of Independent Disks RAM Random Access Memory ROM Read Only Memory RSB Remote Service Board RTC Real Time Computer RTDS Remote Test und Diagnose System SAF TE SCSI Accessed Fault Tolerance Enclosures SBE Single Bit Error SCA Single Connector Attachment SCSI Small Computer System Interface SDR Sensor Data Record 122 U41243 J Z156 1 Abbreviations SEL System Event Log SMI System Management Interrupt SSU System Setup Utility SVGA Super Video Graphics Adapter USB Universal Serial Bus VGA Video Graphics Adapter U41243 J Z156 1 123 Related publications Please apply to your local office for ordering the manuals 1 Safety Warranty and Ergonomics 2 19 Zoll Rack 19 Inch Rack Technisches Handbuch Technical Manual 3 DataCenter Rack Technisches Handbuch Technical Manual 4 PRIMERGY S40 DF Storage Subsystem Operating manual 5 CAN MMF CAN Multi Mode Faser Technisches Handbuch Technical Manual 6 ServerView 2 x Server Management User Manual 7 ServerView Extension ServerView Extension f r HP OpenView NNM 8 ServerView Plus f r Tivoli 1 x 9 RemoteView Version 2 x User Manual 10 Remote Service Board Installationsanleitung In
46. ckets 1 J1 J5 J9 J13 2 J2 J6 J10 J14 3 J3 J7 J11 J15 4 J4 J8 J12 J16 This recommendation ensures optimum performance signal integrity and cooling The maximum capacity is limited to 16 GB if only one module is installed The capacity increases to 32 GB if two modules are used BIOS automatically detects sizes and initializes memory conventional and extended memory according to the type size and speed of the installed DIMMs and reports memory size and allocation to the system via the configuration registers CAUTION Observe the safety information and the information on handling electro static sensitive components in the chapter Important notes on page 11 Use extreme care when installing a DIMM Too much pressure can damage the ejector levers The DIMMS are equipped with coded connectors so that they cannot be installed incorrectly Remove the DIMM from its antistatic package 110 U41243 J Z156 1 76 System expansions Memory expansion Figure 33 Installing DIMMs gt Position the DIMM so that the two notches on the bottom edge align with the socket J1 J16 on the module Insert the DIMM into the socket and press down firmly until it is seated correctly 1 gt Secure the DIMM by carefully pushing the two levers 2 to an upright position The DIMMs are removed in reverse order CAUTION Use extreme care when removing a DIMM Apply only enough pressure on the ejec
47. cover on page 87 gt Reconnect the server to the line voltage and switch the system on for the change to take effect U41243 J Z156 1 76 39 Configuring the server and components Preparation for use and operation Rear side h n h eh h he heh heh en en ITS ITS IT TTS IT ee Oe T 9 am eos ON oA UON OFF Figure 14 I O board configuration switches 40 U41243 J Z156 1 76 Preparation for use and operation Configuring the server and components Recovery Boot This switch controls whether the system attempts to boot using the BIOS code stored in flash memory or if the BIOS code is corrupt whether a recove
48. d on the LCD display field see the section Error messages on the LCD display on page 80 NMI button Pressing on the NMI button causes a non maskable interrupt This button is located behind the front panel to prevent inadvertent activation It must be pressed with a narrow tool not supplied 34 U41243 J Z156 1 76 Preparation for use and operation Controls and indicators 4 1 2 Indicators for the internal SCSI drives The internal SCSI drives are located on the front of the server The status of each SCSI drive is indicated by two LEDs see table 24 on page 91 4 1 3 Controls and indicators for the CD ROM drive The CD ROM drive is located in the drive cage in the bay for externally acces sible drives on the front of the server The CD ROM drive is equipped with the following controls and indicators Open close button When pressed briefly lt 1 second this button opens or closes the CD ROM tray Power on indicator Lights up green when the CD ROM drive is in use Volume control Adjusts the volume of the headphones or speakers 4 1 4 Controls and indicators for the floppy disk drive The floppy disk drive is located above the CD ROM drive The floppy disk drive is equipped with the following controls and indicators Power on indicator Lights up green when the floppy disk drive is in use Eject button Pressing briefly on this button ejects the floppy disk 4 1 5 Indicators for the power supplies The po
49. d follow the instructions Menu item Description Exit Saving Changes Exits Setup and saves the changes in CMOS RAM Exit Discarding Exits Setup without saving the changes to CMOS Changes RAM Load Setup Defaults Loads the Setup default values Load Custom Loads the user defined default values Defaults Save Custom Saves changes to the user defined default values Defaults normally PhoenixBios reads the Setup settings from CMOS RAM However if CMOS RAM fails BIOS uses user defined values if such values have been specified If not BIOS uses the factory defaults Discard Changes Discards the changes and loads the previous settings from CMOS RAM Save Changes Saves the changes to CMOS RAM Table 22 Exit Menu items U41243 J Z156 1 76 67 Utilities Configuration software and utilities 5 4 Utilities 5 4 1 System Setup Utility SSU The System Setup Utility SSU is used for configuring the system under operating systems such as for example Open Server Netware Unixware 7 1 0 These operating systems are not shared interrupt capable and the resources must be assigned clearly to the PCI slots PCI add on boards The parameters set with the SSU take precedence over the BIOS Setup settings The System Setup Utility is on the ServerStart CD shipped with the server The program is a compressed archive that must be extracted to three floppy disks These floppy di
50. date for left processor 1 8165 Unable to apply BIOS update for left processor 2 8166 Unable to apply BIOS update for left processor 3 8167 Unable to apply BIOS update for left processor 4 8168 Right processor 1 L2 cache failed 8169 Right processor 2 L2 cache failed 816A Right processor 3 L2 cache failed 816B Right processor 4 L2 cache failed 816C Left processor 1 L2 cache failed 816D Left processor 2 L2 cache failed 816E Left processor 3 L2 cache failed 816F Left processor 4 L2 cache failed 8170 BIOS does not support current stepping for right processor 1 8171 BIOS does not support current stepping for right processor 2 8172 BIOS does not support current stepping for right processor 3 8173 BIOS does not support current stepping for right processor 4 8174 BIOS does not support current stepping for left processor 1 Table 23 POST error codes and messages U41243 J Z156 1 76 81 Error messages on the LCD display Troubleshooting and tips Code Error message 8175 BIOS does not support current stepping for left processor 2 8176 BIOS does not support current stepping for left processor 3 8177 BIOS does not support current stepping for left processor 4 8180 PXB 1 failed to respond 8181 Mismatch among processors detected 8182 L2 cache size mismatch 8200 Baseboard management controller fail
51. ded drive reported defective This error message may occur when the server has a disk array controller Disk array controller is not configured for this hard disk drive The drive was probably installed with the system switched off gt Reconfigure the disk array controller for the hard disk drive with the DAC utility DACCF or EzAssist Refer to the documentation for the disk array controller for further information or gt Reinstall the drive while the system is up and running If the hard disk drive continues to be shown as defective replace it see section Replacing SCSI hard disk drives on page 91 7 12 Error messages on the screen The meaning of the error messages is contained in the manual on BIOS Setup and in the documentation on the boards and programs used U41243 J Z156 1 76 79 Error messages on the LCD display Troubleshooting and tips 7 13 Error messages on the LCD display Parallel to the LED error messages on the control panel see the section Control panel on page 33 appropriate POST Error Codes are output on the LCD display field during the POST process Code Error message 0200 Failure fixed disk 0210 Stuck key 0211 Keyboard error 0213 Keyboard locked unlock key switch 0220 Monitor type does not match CMOS run BIOS Setup 0230 System RAM failed at offset 0231 Shadow RAM failed at offset 0232 Extended RAM failed at offset 0250
52. e mounted in a common cage The accessible drives can not be replaced during operation 2 U41243 J Z156 1 76 Introduction Features Power supply The server is equipped with three power supplies This ensures a power supply redundancy If a defect occurs in one unit the other units ensures unimpaired further operation The defective power supply unit can be replaced during operation hot plug power supply Cooling The server contains two independent cooling subsystems The upper system for cooling the system board the I O board and the upper part of the control panel The lower system for cooling the memory modules drive cages and the power supplies Both subsystems offer redundant cooling capabilities As shipped from the factory the minimum configuration includes six fans in the upper cooling system and three power supplies each with an integrated fan in the lower cooling system il All chassis covers must be on the system for proper cooling Hot plug PCI The server is equipped with four PCI buses with six hot plug PCI slots 33 MHz and four hot plug PCI slots 100 MHz Boards in these slots can be replaced during operation if required High level of availability and failure protection When accessing stored data 1 bit errors in the main memory are automatically recognized and corrected ECC Error Checking and Correction The patented memory scrubbing function regularly starts up the EDC mechanism
53. e Firmware Enabled SMIs option must be enabled to assert an NMI Assert NMI on PERR Disabled Generates an NMI the SERR option Enabled is required Assert NMI on SERR Disabled Generates an NMI Enabled Enable Host Bus Error Disabled Allows host single and multiple bit Enabled errors FPC Error Check Disabled If enabled BIOS verifies that it can Enabled communicate with the Front Panel Controller FPC HSC Error Check Disabled If enabled BIOS verifies that it can Enabled communicate with the Hot Swap Controller HSC Server Management Information Selects the System Management Infor mation submenu Table 18 Server Management options 64 U41243 J Z156 1 76 Configuration software and utilities BIOS Setup 5 3 6 2 Server Management Information submenu This submenu displays the system serial numbers system part number and server management controller revisions No changes can be made in this menu in user mode If you want to make changes please consult your system admin istrator Menu item Description Board Part Number For information only Board Serial Number For information only System Part Number For information only System Serial Number For information only Chassis Part Number For information only Chassis Serial Number For information only BMC Revision For information only FPC Revision For information only HSC Revision For informatio
54. e switch to its original position U41243 J Z156 1 76 47 BIOS Setup Configuration software and utilities 5 3 1 Starting BIOS Setup You can call and use BIOS Setup under different circumstances When you turn on the system after the POST memory test has been completed When you reboot the system by pressing Ctrl Alt Del in DOS mode When you have moved the CMOS clear switch to the ON position enabled see the section Configuring the server and components on page 38 In the three above mentioned cases you will see the following prompt after the system has booted Press F2 to enter SETUP Press F2 to enter BIOS Setup In a fourth case i e if CMOS NVRAM has been corrupted you will see other prompts but not the F2 prompt Warning CMOS checksum invalid Warning CMOS time and date not set In this case BIOS will load the default values into CMOS and attempt to boot When you see the prompt once more set anew the System Time and the System Date with the Main Menu of the BIOS Setup see section Main Menu on page 51 48 U41243 J Z156 1 76 Configuration software and utilities BIOS Setup 5 3 2 Setup menus Setup provides six main menus and a number of submenus Pos Main menu Submenu 1 Submenu 2 1 Main Menu Primary Master Primary Slave Processor Information Keyboard Features 2 Advanced Menu
55. ed to function 8201 Front panel controller failed to function 8202 Power share controller failed to function 8203 Hot plug controller failed to function 8210 Right processor 1 failed BIST 8211 Right processor 2 failed BIST 8212 Right processor 3 failed BIST 8213 Right processor 4 failed BIST 8214 Left processor 1 failed BIST 8215 Left processor 2 failed BIST 8216 Left processor 3 failed BIST 8217 Left processor 4 failed BIST 8220 Right processor 1 internal IERR failure 8221 Right processor 2 internal IERR failure 8222 Right processor 3 internal IERR failure 8223 Right processor 4 internal IERR failure 8224 Left processor 1 internal IERR failure 8225 Left processor 2 internal IERR failure 8226 Left processor 3 internal IERR failure 8227 Left processor 4 internal IERR failure 8230 Right processor 1 thermal trip failure 8231 Right processor 2 thermal trip failure Table 23 POST error codes and messages 82 U41243 J Z156 1 76 Troubleshooting and tips Error messages on the LCD display Code Error message 8232 Right processor 3 thermal trip failure 8233 Right processor 4 thermal trip failure 8234 Left processor 1 thermal trip failure 8235 Left processor 2 thermal trip failure 8236 Left processor 3 thermal trip failure 8237 Left processor 4 thermal trip failure 82
56. ederal Communications Commission Class A digital device This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful inter ference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense 14 U41243 J Z156 1 76 Important notes Notes on mounting in the rack 2 6 Notes on mounting in the rack e For safety reasons at least two people are required to install the rack mounted model because of its weight and size e When connecting and disconnecting cables observe the notes in the documentation for your PRIMERGY system and the comments in the Important notes chapter in the corresponding rack operating manual supplied with the rack e Ensure that the anti tilt bracket is correctly mounted when you set up the rack e For safety reasons no more than one unit may be withdrawn from the rack at any one time during installation and maintenance work e f more than one unit is withdrawn from the rack at an
57. endly documentation verified qualiy 8 Technical data 2 nea eae eee Pe ee 9 Important notes 2 22 Cm on 11 Notes on safety 2 2 22mm n nn 11 Electrostatic sensitive component label 13 CE certificate 2 2 5 Parka ER ee 14 RFlsuppression 0002 eee eee 14 FCC notices Federal Communications Commission 14 Notes on mountingintherack 15 Notes on transportation 2 2 4 15 Environmental protection 224 16 Installing the server 19 Unpacking the server 2 2 m nn nn 19 Mounting the server in the rack 20 Connecting and disconnecting cables 25 Routing Cables gaene Se oe Gn ae et A oh ee Be es 26 Connecting devices to the server 28 Universal ponsSit 0 3 20 ee als eo aaa ee 28 CAN bus connection oaoa a a 29 Connecting the server to line voltage 31 Preparation for use and operation 33 Controls and indicators 2 22 nennen 33 Gontr lipaneli amp a i eied a adna ne aaa 33 Indicators for the internal SCSI drives 222 2 35 Controls and indicators for the CD ROM drive 35 Controls and indicators for the floppy disk drive 35 Indicators for the power supplies 35 Indicators for the hot plug PCI slots 35 Rearview csi tof BAS fy ete Sete Bette ae ede 36 Switching the server on a
58. er failure Make sure that no objects such as bracelets or paper clips or liquids fall into the device risk of electric shock or short circuit In emergencies e g damage to housings power cords or controls or ingress of liquids or foreign bodies immediately power down the device pull out the power plugs and notify your service department Note that proper operation of the system in accordance with IEC 60950 DIN EN 60950 is guaranteed only if slot covers are installed on all vacant slots and or dummies on all vacant bays and the housing cover is fitted cooling fire protection RFI suppression 12 U41243 J Z156 1 76 Important notes Electrostatic sensitive component label 2 2 _ Electrostatic sensitive component label Electrostatic sensitive components may be identified by the following sticker Figure 1 Electrostatic sensitive component sticker You must follow the instructions below when handling modules containing electrostatic sensitive components gt Discharge static electricity from your body for example by touching a grounded metal object before handling modules containing electrostatic sensitive components gt The equipment and tools you use must be free of static charge Remove the power plug before installing or removing modules containing electrostatic sensitive components Only hold modules containing electrostatic sensitive components by their edges gt Do not t
59. est performance by using the Intel profusion technology It is easy to integrate and can easily satisfy the needs of a variety of high performance applications such as for example use as a network server multiuser server system or large database PRIMERGY N800 server systems offer a high level of data security and avail ability through highly developed hardware and software components These include hot swap capable hard disk slide in modules hot plug fans hot plug power supply units server management ServerView Prefailure Detection and Analyzing PDA and Automatic Server Reconfiguration and Restart ASR amp R Security functions in BIOS Setup and on the system board protect the data on the server against manipulation The lockable door of the rack offers additional security As your application requirements grow you can upgrade your server with the following components e More powerful 700 MHz and higher with new carrier mezzanine boards and or additional processors An additional CPU board with cache coherency CC filters An additional memory board and additional memory Other peripheral devices Add on PCI boards The PRIMERGY N800 is supplied as a 19 inch rack mounted model compute node housing and occupies seven height units 7 HU in the rack U41243 J Z156 1 76 1 Features Introduction 1 1 Features Processors and Memory The server can accommodate up to eight Intel Pentium Ill Xeon processors wi
60. ftware and utilities Menu item Option Description Keyboard Select the Keyboard Features submenu Features Press d for options Language English US Select the display language for BIOS Francais Deutsch Italiano Espanol Table 7 Main menu options continued 5 3 3 1 Primary Master and or Primary Slave submenu Menu item Option Description Autotype Press J If you press d BIOS attempts to Fixed Disk determine the drive type for drives that comply with ANSI specifications If successful the remaining values in the menu fields are entered automatically Type User You enter the parameters of the hard disk drive installed at this connection Auto The type of hard disk drive installed is detected automatically 1 39 You can select pre determined type of hard disk drive installed CD ROM A CD ROM drive is installed ATAPI Removable Removable disk drive is installed Cylinders Displays the number cylinders Heads Displays the number of read write heads Sectors Displays the number of sectors per track Maximum Displays the capacity of the drive Capacity Multisector Disabled Displays the status of multisector transfers Transfers 2 4 8 or 16 sectors Automatic BIOS entry LBA Mode Disabled Displays the status of Logical Block Control Enabled Access Automatic BIOS entry Table 8 IDE options 52 U41243 J Z156 1 76 Configuratio
61. fully into the corresponding slot 104 U41243 J Z156 1 76 System expansions Processor expansion gt Activate the PCI bay with the PCI locking mechanism This also secures the board f necessary plug in the cables gt Select the Add function The new board is operating when the status indicator in the PCI hot plug utility indicates OK gt Mount the hot plug PCI cover see the section Removing mounting the PCI bus hot plug cover on page 87 8 6 Processor expansion Each Pentium Ill Xeon processor is packaged in a single edge contact SEC cartridge The processor unit includes the processor core with an integrated 16 KB primary L1 cache the secondary cache L2 the thermal plate the cover The processor units are located on two processor carrier boards which in turn are connected to the main processor carrier board A processor carrier board can accommodate up to four processor units The server can accommodate up to eight Intel Pentium Ill Xeon processors with a clock frequency of 550 MHz and or 700 MHz and higher The 550 MHz processors are mounted on Ocotillo mezzanine carrier boards the 700 MHz and higher on Palmetto mezzanine carrier boards CAUTION In order to prevent a damage of the processors pay attention that the processors are mounted on the corresponding carrier boards only Processor units from 1MB to 2MB are available Any free slots must be
62. g and tips This chapter provides you with help should you encounter problems when installing or operating the system U41243 J Z156 1 76 Introduction Notational conventions e System expansions This chapter describes in more detail how you can expand your system using various components It also explains how to replace defective compo nents e SCSI configurations This chapter explains the SCSI IDs for the hard disk drives and internal SCSI configurations 1 4 Notational conventions italic type Identifies commands menu items names of buttons options variables file names path names and input within the body of the text fixed width type Used for messages and prompts on the screen Keys are shown as they appear on the keyboard If an uppercase letter must be entered explicitly the Shift key is also specified e g SHIFT Aplus sign between the key symbols indicates that these keys are to be pressed simultaneously bold type Used for emphasis in the body of the text quotation marks Used for references to other chapters sections or manuals gt Identifies an action that you need to take i Alerts you to additional information notes and tips CAUTION Warning sign indicating that your health the correct AN functioning of your system or the security of your data may be at risk if you ignore the information given at this point Table 1 Notational conventions
63. g stripes on the monitor screen CAUTION Switch the server off immediately Monitor does not support the set horizontal frequency Find out which horizontal frequency your monitor screen supports You will find the horizontal frequency also known as the line frequency or horizontal deflection frequency in the documentation for your monitor Refer to the documentation for your operating system or the software for your screen controller for how to set the correct horizontal frequency for your monitor and follow the procedure accordingly 7 5 No screen display or display drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Find out which horizontal frequency your monitor supports You will find the horizontal frequency also known as line frequency or horizontal deflection frequency in the documentation for your monitor Refer to the documentation for your operating system or the software for your screen controller for how to set the correct horizontal frequency for your monitor and follow the procedure accordingly 7 6 No mouse pointer displayed on the screen Mouse driver not loaded Check whether the mouse driver is properly installed and is activated Infor mation on the mouse driver can be found in the documentation for the mouse the operating system or the application program U41243 J Z156 1 76 77 Floppy disk cannot be read written T
64. ge 94 When the yellow power supply failure LED on the front panel turns on you can determine which power supply unit is defective by checking the three status LEDs of each supply unit figure 22 on page 94 and or table 25 on page 95 1 Power supply unit ready 2 Power supply unit failure 3 The power supply unit is about to fail in the near future because the fan is performing poorly The power supply unit should be exchanged as soon as possible power supply unit 1 power supply unit2 power supply unit 3 Figure 22 Status indicators for the power supply units 94 U41243 J Z156 1 76 System expansions Power supply units LED LED LED Description green yellow yellow 1 2 3 OFF OFF OFF No AC power blinking OFF OFF No AC power standby outputs on ON OFF OFF DC outputs on Power supply unit okay OFF ON OFF Power supply unit failure ON blinking OFF Current limit none latch ON OFF blinking Predictive Failure The power supply unit latched is about to fail in the near future because the fan is performing poorly The power supply unit should be exchanged as soon as possible Table 25 Power supply unit status monitoring 8 3 1 Replacing a power supply unit If a power supply unit fails the yellow power supply failure LED on the front panel turns on The defective power supply unit can be replaced withou
65. he Size Displays the L2 cache size Right Processor 3 Stepping ID Displays processor stepping Right Processor 3 L2 Cache Size Displays the L2 cache size Right Processor 4 Stepping ID Displays processor stepping Right Processor 4 L2 Cache Size Displays the L2 cache size Table 9 Processor information U41243 J Z156 1 76 53 BIOS Setup Configuration software and utilities 5 3 3 3 Keyboard Features submenu Menu item Option Description Numlock Auto Activates numlock status at startup On Off Key Click Disabled Activates key click Enabled Keyboard 1 30 sec Selects key repeat rate autorepeat 26 7 sec rate 21 8 sec 18 5 sec 13 3 sec 10 sec 6 sec 2 sec Keyboard 1 4 sec Selects delay before key repeat autorepeat 1 2 sec delay 3 4 sec 1 sec Table 10 Keyboard options 54 U41243 J Z156 1 76 Configuration software and utilities BIOS Setup 5 3 4 Advanced Menu CAUTION Setting incorrect values in this menu may cause your system to malfunction Menu item Option Description Processor Serial Number Disabled Processor serial number control Enabled Reset Configuration Data No Clears system configuration data Yes Use Multiprocessor 1 1 Specifies the multiprocessor specifi Specification 1 4 cation revision level Some operating systems require revision level 1 1 for compatibility
66. he restrictions relating to power consumption that apply to the PCI slots Several board connectors exceed the default values for protection class Il or the power supply limits Therefore the appropriate interme diate cables must be used to install the boards according to national electrotechnical guidelines PCI boards can be extremely sensitive to electrostatic discharge and must always be handled carefully After removing the board from its protective wrapper or the server place it with the component side up on a non conductive antistatic surface Do not slide the board over any surface Read the documentation supplied with the board beforehand U41243 J Z156 1 76 101 Boards in hot plug PCI slot System expansions Start the PCI hot plug utility from the Control Panel Select the board you want to swap Select the Remove function vv vy y Wait until the message Remove the adapter then click OK is displayed The power LED green must be dark and the warning LED yellow must be blinking gt Remove the hot plug PCI cover see the section Removing mounting the PCI bus hot plug cover on page 87 Remove any cables connected to the board Figure 27 Removing the PCI board gt Release the PCI locking mechanism and remove the board gt Confirm the message Remove the adapter then click OK with OK 102 U41243 J Z156 1 76 System expansions Boards in hot plug PCI slot
67. iled status and error reports for bus systems processors and main memory e Statistics for service technicians operating hours counter counter for switch on switch off cycles e Storage of error messages in the non volatile SRAM memory Further information on the ServerView server management is provided in the associated documentation see Related publications on page 125 ServerStart You can configure the server quickly and purposefully with the ServerStart software provided User guided menus are available for installing the server operating systems 4 U41243 J Z156 1 76 Introduction Target group Service and Support The PRIMERGY N800 is service friendly and modular compute node housing thus enabling quick and simple maintenance With the optional Remote Test and Diagnosis System RemoteView long distance maintenance and service remote can also be performed Other features e year 2000 support e 3 years guarantee for the system unit e 5 years spare parts supply take back guarantee of old systems 1 2 Target group This manual is intended for those responsible for installing the hardware and ensuring that the system runs smoothly The operating manual contains all the information required for installing and operating your PRIMERGY N800 Knowledge of the hardware and data transfer as well as a basic knowledge of the operating system used is required to understand the various expansion options You
68. in the area of the locking clip of the related slot rear view PCI slot deactivated PCI slot activated Ty Figure 26 PCI locking mechanism The PCI hot plug mechanism is a rotating part that actuates a microswitch After the LED shows which slot is powered down the PCI board can be removed by pressing on the mechanism actuator and rotating the mechanism figure 26 on page 99 PCI slot deactivated U41243 J Z156 1 76 99 Boards in hot plug PCI slot System expansions After a new PCI board is installed the locking mechanism must be rotated back into place to activate the microswitch and secure the board in the slot figure 26 on page 99 PCI slot activated If an attempt is made to pull out the related board despite the green LED being lit the microswitch disconnects the slot from the power supply to protect the board and system from damage The hot plug function is not supported by the operating systems such as Windows NT 4 0 Windows 2000 and SCO UNIX Ware supported by NetWare 5 0 To nevertheless already make the hot plug function partially available under Windows NT 4 0 and Windows 2000 PCI hot plug utility is provided with the server start CD which enables the necessary function for the swapping of PCI boards of same hot swap type see section Installing PCI hot plug software on page 72 LED indicators The following table shows the possible display modes and their meaning Vo
69. ion Changing the switch settings gt Set DIP switch 3 see table 2 on page 38 to ON Switch the system on Wait for POST to complete This clears the current password Shut down the system turn the server off and disconnect it from the line voltage gt Reset DIP switch 3 see table 2 on page 38 to OFF Reconnect all peripheral devices reconnect the server to the line voltage and switch the server on Run BIOS Setup to enter a new password see section BIOS Setup on page 47 4 5 Cleaning the server CAUTION Switch off the server and pull the power plugs from the grounded insulated sockets Only authorized service personnel are allowed to clean inside the server Do not use any cleaning agents that contain abrasives or may corrode plastic Ensure that no liquid enters the system and that the ventilation areas of the server and monitor remain clear You can use a disinfection cloth to clean the outside of the keyboard and the mouse Wipe the server and monitor casing with a dry cloth If particularly dirty use a cloth that has been moistened in mild domestic detergent and then carefully wrung out U41243 J Z156 1 76 43 5 Configuration software and utilities This chapter describes the Power ON Self Test POST and the configuration software 5 1 Short cuts using a key combinations Use the numeric pad on the keyboard to enter numbers and symbols
70. it until the device has acclimatized to room temperature and is absolutely dry before starting it up Material damage may be caused to the device if this requirement is not observed e Check that the rated voltage specified on the device s ID plate is the same as the local line voltage U41243 J Z156 1 76 11 Notes on safety Important notes CAUTION The device must only be connected to a properly grounded wall outlet the device is fitted with a tested and approved power cable Make sure that the wall outlet of the building s wiring system is freely accessible Switching off the device does not cut off the supply of power To do this you must remove the power plugs Before opening the unit switch off the device and then pull out the power plugs Route the cables in such a way that they do not form a potential hazard make sure no one can trip over them and that they cannot be damaged When connecting up a device refer to the relevant notes in this manual Never connect or disconnect data transmission lines during a storm lightning hazard Systems which comprise a number of cabinets must use a separate fused socket for each cabinet The system unit and the directly connected external storage subsystems should be connected to the same power supply distributor Otherwise you run the risk of losing data if for example the central processing unit is still running but the storage subsystem has failed during a pow
71. ive which is indicated as defective out a few centimeters Wait at least 60 seconds This is necessary so that the RAID controller can detect that a hard disk drive has been pulled out and the hard disk drive has time to stop turning Pull the hard disk drive all the way out Insert the new hard disk drive If a hard disk drive has been removed and no new drive is installed in its place then install a dummy cover in the empty bay Make sure that the dummy cover engages properly in the bay The SCSI IDs of the hard disk drive slide in modules are permanently assigned see also section Addresses for SCSI devices on page 117 The following applies if SCSI hard disk drives are operated on a RAID controller RAID level 0 Rebuild is not possible If a hard disk drive fails its data is lost RAID level 1 without standby hard disk drive Rebuild on the new disk is carried out automatically when the old disk is swapped RAID level 1 with standby hard disk drive A standby hard disk drive is automatically enabled as a replacement for the defective hard disk drive and the data of the defective disk is rebuilt on the standby disk Read the documentation for the new hard disk drive U41243 J Z156 1 76 93 Power supply units System expansions 8 3 Power supply units The server are delivered with three power supply units The power supply units are externally accessible at the rear side of the server see figure 22 on pa
72. lots 33 MHz PCI B3 slots 100 MHz Universal ports see section Universal ports on page 28 External SCSI LVD SE connector ICMB Interchassis Management Bus connector RSB optional CAN bus service board optional Power connector Power supplies 36 U41243 J Z156 1 76 Preparation for use and operation Switching the server on and off 4 2 Switching the server on and off CAUTION If after switching on the server there is nothing but flickering stripes on the screen switch the server off immediately see the chapter Trouble shooting and tips on page 75 section Flickering stripes on the monitor screen on page 77 The ON OFF button does not disconnect the server from the line voltage To disconnect from the line voltage completely remove the power plug from the power outlet Server is switched off gt Press the ON OFF button The server switches on performs the Power ON Self Test POST after a few seconds and starts the operating system Server is switched on Shut down the operating system in an orderly manner Press the ON OFF button The server switches off Other ON OFF possibilities In addition to using the ON OFF button the server can also be switched on off in the following ways Specified switch on switch off time The time at which the server switches on or off is set in the ServerView program Ring indicator The server is switched on via an internal or
73. ltage Warning Status description indicator indicator green yellow Emergency off status The PCI slot locking mechanism was loosened without the intervention of the operating system The slot is powered down and disconnected from the PCI bus Hot plug status There are two different reasons for this status e A board is installed in this slot The board has been powered down and disconnected from the PCI bus It can be removed from the slot without danger No board is installed in this slot If a board has been removed under monitoring by the PCI hot plug utility then a new board of the same type can be installed Table 26 LED status indicators 100 U41243 J Z156 1 76 System expansions Boards in hot plug PCI slot Voltage Warning Status description indicator indicator green yellow Normal status The slot is being supplied with power If a board is installed in this slot it is operating Warning status A board is installed in this slot The board is being supplied with power however is not operating The board must be checked Table 26 LED status indicators continued 8 5 1 Replacing boards in the hot plug PCI slot CAUTION Observe the safety information in the chapter Important notes on page 11 Do not overload the I O board by installing addition PCI boards that need a disproportionately large amount of power Consult your service partner for information regarding t
74. mponent side down gt Open the insert eject levers of the module by rotating them outward 90 and slide the module into the slot guides of the empty slot until the levers engage with the flanges in front of the guides gt Simultaneously rotate the levers inward until they are flush with the edge of the module Mount the memory module cover four screws and the front bezel Use BIOS Setup to configure the system and if necessary specify the correct expanded memory attributes 8 8 RemoteView storage medium For use RemoteView the remote test and diagnosis system on the N800 servers an optional RemoteView IDE storage medium chipDISK for RemoteView is available The IDE storage medium is either pre installed in the delivered server or is included in the delivery unit as a separate component This depends of the way RemoteView has been ordered The installation of the ChipDISK should only be executed by service technicians Usually the IDE storage medium is shipped with the Remote View Diagnosis System pre installed A supplementary order of a ChipDISK do not contains the pre installed Remote View Diagnosis System 114 U41243 J Z156 1 76 System expansions RemoteView storage medium 8 8 1 Configuring the RemoteView storage medium So that RemoteView can be started automatically later enter the parameters of the storage medium in the BIOS setup To do this proceed as follows gt Restart the server Press
75. n Option ROM scan Disabled Enables the ROM scan option Enabled Enable Master Disabled Enables the LVDS controller as the PCI bus Enabled master Latency Timer Default Specifies the minimum number of PCI bus 0020h clocks that the controller can master on a PCI 0040h bus during one transaction 0060h 0080h OOAOh 00C0h OOEOh Table 13 PCI mode options U41243 J Z156 1 76 57 BIOS Setup Configuration software and utilities 5 3 4 3 I O Device Configuration submenu Menu item Option Description Serial Port A Configures serial port A using options Disabled No configuration Enabled User configuration Auto BIOS or the operating system chooses configuration 3F8 Sets the I O address for serial port A 2F Base I O Address 2E8 Interrupt IRQ3 Sets the IRQ for serial port A IRQ4 Serial Port B Configures serial port B using options Disabled No configuration Enabled User configuration Auto BIOS or the operating system chooses configuration Base I O Address 3F8 Sets the I O address for serial port B 2F8 3E8 2E8 Interrupt IRQ3 Sets the IRQ for serial port B IRQ4 Parallel Port Configures the parallel port Disabled No configuration Enabled User configuration Auto Configuration is determined by BIOS or operating system Mode Output only Selects the mode for the parallel port Bidirectional EPP ECP Table 14 I O
76. n only Table 19 Server Management information 5 3 6 3 Console Redirection submenu Menu item Option Description COM Port Disabled Selects the address of the serial port Make Address 3F8 sure that these values are identical to those of 2F8 serial ports A and B in the I O Device Configu 3E8 ration submenu IRQ 3or4 When enabled the displayed IRQ is used COM Port 9600 Selects the transfer rate in bits s Baud Rate 19 200 K 38 400 K 115 200 K Flow Control Selects data flow control No Flow Control No flow control CTS RTS Controlled by the hardware XON XOFF Controlled by the software CTS RTS CD Controlled by the hardware with carrier detect for modem use Table 20 Console Redirection options U41243 J Z156 1 76 65 BIOS Setup Configuration software and utilities 5 3 7 Boot Menu Menu item Option Description Floppy Check Disabled Accelerates the boot process Enabled Checks the floppy disk drive type on boot Boot Device Priority 1 Removable Devices 2 Hard Drive 3 ATAPI CD ROM Drive Selects the search order for the types of boot devices The operating system assigns drive letters to the devices in the order shown Use the t and 1 arrows to select a device Press or to move the device up or down in the list to change the sequence press Esc to exit this menu
77. n software and utilities BIOS Setup Menu item Option Description 32 bit O Disabled Enabled allows 32 bit IDE data transfer Enabled Transfer Standard Selects the mode for transferring data Mode Fast PIO 1 2 3 or 4 to from the drive Automatic BIOS entry Ultra DMA Disabled Selects the Ultra DMA mode for trans Mode Mode 0 1 or 2 ferring data to from the drive Automatic BIOS entry Table 8 IDE options 5 3 3 2 Processor Information submenu continued This menu displays information about allthe processors You cannot modify any items on this menu Consult your system administrator if you need to change an item Menu item Description Left Processor 1 Stepping ID Displays processor stepping Left Processor 1 L2 Cache Size Displays the L2 cache size Left Processor 2 Stepping ID Displays processor stepping Left Processor 2 L2 Cache Size Displays the L2 cache size Left Processor 3 Stepping ID Displays processor stepping Left Processor 3 L2 Cache Size Displays the L2 cache size Left Processor 4 Stepping ID Displays processor stepping Left Processor 4 L2 Cache Size Displays the L2 cache size Right Processor 1 Stepping ID Displays processor stepping Right Processor 1 L2 Cache Size Displays the L2 cache size Right Processor 2 Stepping ID Displays processor stepping Right Processor 2 L2 Cac
78. n the direction of the arrow to disengage the tabs along the front of the cover from the top cover and remove it Mounting is performed in reverse order U41243 J Z156 1 76 87 Opening closing the server System expansions 8 1 4 Removing mounting the top cover il It is not necessary to remove the PCI bus hot plug cover VG we Figure 18 Removing the top cover voltage gt Turn off all peripheral devices connected to the server gt Shut the server down turn the server off and disconnect it from the line CAUTION Turning off the server does not disconnect it from the line voltage In power plug order to fully disconnect from the line voltage you must pull out the Remove the two holding screws gt Push the cover uniformly ca 2 5 cm in the direction of the arrow to disengage the row of tabs attaching the cover to the chassis and remove it Mounting is performed in reverse order 88 U41243 J Z156 1 76 System expansions SCSI hard disk drives 8 2 SCSI hard disk drives The server is equipped with four ultra 3 wide U160 SCSI hard disk drives Each ofthe SCSI hard disk drives are mounted in slide in modules The drives are externally accessible at the front side of the server and connect to the SCSI backplane viathe SCA single connector attachment interface This allows that the drives can simply be inserted or pulled out hot plug As part ofthe hot plug implementation
79. nal packaging Notes on dealing with consumables Please dispose of batteries in accordance with local regulations Notes on labeling plastic housing parts Please avoid attaching your own labels to plastic housing parts wherever possible since this makes it difficult to recycle them 16 U41243 J Z156 1 76 Important notes Environmental protection Take back recycling and disposal For details on take back and reuse of devices and consumables within Europe contact your FSC branch office subsidiary or our recycling center in Paderborn Fujitsu Siemens Computers Recycling Center D 33106 Paderborn Tel 49 5251 8180 10 Fax 49 5251 8180 15 Further information on environmental protection The Fujitsu Siemens Computers representative for environmental protection will be happy to answer any further questions you may have concerning environmental protection Fujitsu Siemens Computers Environmental Protection Werner von Siemens Stra e 6 D 86159 Augsburg Tel 49 821 599 2999 Fax 4 49 821 599 3440 U41243 J Z156 1 76 17 3 Installing the server 3 1 Unpacking the server CAUTION Observe the safety information in the chapter Important notes on page 11 Ask for assistance with carrying the server You are advised not to throw away the original packaging material You may need it again later for transportation purposes e Unpack all the individual parts e Check the delivery for damage
80. nator from the slot Slide the terminator or processor unit out of the slot guides and place it thermal plate side up on a non conductive static free surface or store it in an antistatic protective wrapper Install a new processor or a terminator in reverse order in the empty slot Secure the processor unit or terminator with the fastener two screws gt Replace the top cover see the section Removing mounting the top cover on page 88 8 7 Memory expansion Main memory resides on two carrier boards called memory modules The memory modules are located under the control panel on the front of the server and are connected with the main processor carrier board via a connection modules Each memory modules contains slots for 16 DIMMs The memory controller supports PC 100 registered SDRAM DIMMs Three DIMM sizes are supported 256 MB 512 MB and 1 GB Memory sizes from 256 MB to 16 GB per module are supported One to 32 DIMMs total number of DIMMs for two memory modules can be installed Each memory module must be populated with an equal number DIMMs of see also the section Installing DIMMs on page 110 unless only one DIMM is used If only one memory module is installed DIMM sizes on that module may vary but if both memory modules are installed the DIMM configuration on the two modules should be identical to support memory interleaving for performance gains 108 U41243 J Z156 1 76 System expansions
81. nd off 37 Installing the operating system 38 U41243 J Z156 1 76 Contents 4 4 4 4 1 4 5 5 3 6 5 3 6 1 5 3 6 2 5 3 6 3 Configuring the server and components 38 Changing the switch settings 39 Cleaning the server 222222000 43 Configuration software and utilities 45 Short cuts using a key combinations 45 Power ON Self Test POST 2 2 222m nenn 45 BIOS Setups soc Baha Pe a Ra Re er Boh a 47 Starting BIOS Setup 2 22mm on nn 48 SEL UPMENUS 4 Sascha OS Dew re en Bas a 49 MainMenu 200 00202 eee ee 51 Primary Master and or Primary Slave submenu 52 Processor Information submenu 53 Keyboard Features submenu 54 Advanced Menu 02 0202 50205 55 PCI Configuration submenu 56 PClModesubmenu 2 00 56 I O Device Configuration submenu 57 Advanced Chipset Control submenu 59 Security Menu 222222 nn 60 Server Menu 2 2222 non 62 System Management submenu 2 2222 22 63 Server Management Informationsubmenu 64 Console Redirection submenu 64 B ot Menu na ee BAR Se a ele ey la 65 Exit Menu 23 2422 2 8 Fao eked Se Dea PS 66 Utilities ot Di Bee ah ah he ed as a ai 67 System Setup Utility SSU 67
82. ng is displayed on the screen when the server is in secure mode Entering your user password terminates secure mode If the administrator sets the Password Clear switch on the I O board to the clear position ON BIOS clears the administrator and user passwords see the section Changing the switch settings on page 39 BIOS also attempts to clear the EMP password If the FPC is not present or not fully functional BIOS continues after a time out 74 U41243 J Z156 1 76 7 Troubleshooting and tips CAUTION Observe the safety information in the manual Safety Warranty and Ergonomics and in the chapter Installing the server on page 19 and the chapter System expansions when connecting or disconnecting cables If a fault occurs try to correct it as described inthis chapter inthe documentation for the connected devices inthe help system of the individual programs If you fail to correct the problem proceed as follows Make anote of the steps and the circumstances that led to the fault Also make a note of any error messages displayed gt Switch off the server Contact your customer service 7 1 Power on indicator remains dark The power on indicator remains dark after you have switched on your device Power cable incorrectly connected gt Make sure that the power cable is correctly connected to the server and to the grounded insulated socket Power supply overloaded g
83. ns 8 4 1 Replacing a fan Remove the front bezel see section Removing the front bezel on page 85 Figure 24 Opening the fan housing cover Open the fan housing cover by loosen the screw slide the cover in the direction of the arrow and lift it During fan exchange the cover remains tipped gt Look at the yellow LEDs to determine which fan is defective The indicators are placed next each fan They have the form of an arrow which explains onto the assigned fan Insert your tnumb and forefinger into the grasp holes 1 and pull the fan straight up out of the housing figure 25 on page 98 U41243 J Z156 1 76 97 Fans System expansions Figure 25 Removing a fan Mounting is performed in reverse order Fans are keyed and can be inserted in only one way Be sure thatthe fan connector mates with the front panel connector when aligning the fan in the fan cavity 98 U41243 J Z156 1 76 System expansions Boards in hot plug PCI slot 8 5 Boards in hot plug PCI slot The server is equipped with ten slots for hot plug PCI These hot plug PCI slots enable installation and removal of boards during operation when the operating system supports this function Each hot plug PCI slot is assigned two pairs of LEDs hot plug indicators which show the current status of the slot One LED is visible on the back of the server from the outside the other is located on the inside
84. operating system with web server and SNMP agent and can be driven optionally by an external power supply or by a battery pack 0000 ED D00000 O00000 ERSEEH Go oo 100 100 Oo GO amp o amp o Figure 36 RemoteView Service Board The board is installed in a PCI slot and connected to the I O board CAUTION The RSB can only be mounted when the system is switched off no PCI hot plug able The RSB must be mounted on the PCI slot number 2 only Further informations is provided in the documentation for the Remote Service Board see Related publications on page 125 116 U41243 J Z156 1 76 9 SCSI configurations 9 1 Addresses for SCSI devices All devices attached to the SCSI port or a SCSI controller hard disk and other drives must have a unique address known as the SCSI ID When attaching drives make sure you do not allocate an ID which has already been assigned The SCSI IDs for the backup drives are set on the drive For this drives the SCSI ID 6 are assigned All the necessary SCSI terminations are already installed on the server No terminations may be plugged in to the drives The SCSI IDs for the hard disk drives are not set on the drive itself
85. ouch any of the pins or track conductors on a module containing electrostatic sensitive components Use a grounding strap designed for the purpose to connect you to the system unit as you install the modules Place all components on a static safe base An exhaustive description of the handling of modules containing electro static sensitive components can be found in Richtlinie zur Handhabung von elektrostatisch gefahrdeten Bauelementen und Baugruppen EGB or ITS Circular 4 95 An ESD kit is available from Fujitsu Siemens Computers sales or an authorized dealer under catalog number 8501 and stock number 06431046 U41243 J Z156 1 76 13 CE certificate Important notes 2 3 CE certificate CE This device complies with the requirements of EU directives 89 336 EEC Electromagnetic compatibility and 73 23 EEC Low Voltage Directive The device therefore qualifies for the CE CE Communaut Europ enne mark on the back of the device 2 4 RFI suppression Any other devices which are attached to this product must likewise comply in respect of RFI suppression with EU directive 89 336 EEC Products which meet this requirement are accompanied by a certificate to that effect issued by the manufacturer and or bear the CE mark Products which do not meet this requirement may be operated only with the special permission of the BZT Bundesamt f r Zulassungen in der Telekommunikation 2 5 FCC notices F
86. p This section describes the options available for BIOS Setup Use Setup to change the default system parameters You can run BIOS Setup with and without the installed operating system Setup stores most of the configuration values in battery backed CMOS the rest of the configuration is stored in flash memory The configuration takes effect when you boot the system POST uses these values to configure the hardware If the values and the actual hardware do not match POST generates an error message You must then run BIOS Setup to correct the configuration You can use BIOS Setup to change default settings such as Select floppy disk drive Select parallel port Select serial port Set time date is stored in RTC Configure IDE disk drive Specify boot sequence Enable SCSI BIOS Recording Setup settings Record your Setup settings in a list If the default values ever need to be restored after a CMOS clear for example you must run Setup again The information in the list could make your task easier You cannot call BIOS Setup If the floppy disk drive is incorrectly configured and you cannot start BIOS Setup from the floppy disk you may have to clear CMOS memory To do this you have to change the switch setting on the I O board see the section Configuring the server and components on page 38 Afterwards run BIOS Setup to check and change the settings for the floppy disk drive and then return th
87. p exe program The setup program copies the PCI hot plug utility and the corresponding drivers to the hard disk and makes the necessary registry entries A new symbol is added to the Control Panel which you can use to run the PCI hot plug utility 72 U41243 J Z156 1 76 6 Property and data protection The lockable rack door protects the server against unauthorized access You can protect your system and your data internally against unauthorized access using the BIOS Setup security functions see also the section BIOS Setup on page 47 Setthe administrator and user passwords Setsecure mode to prevent keyboard or mouse input and prevent use of the operating controls Password protection BIOS passwords prevent tampering with the server If you set the user password but not the administration password BIOS ask you to enter the user password before you can boot the server If however you set both passwords you can start the server or enable the keyboard and mouse once you have entered either password You can only change the server configuration with BIOS Setup if you have entered the administration password Secure boot mode Secure boot mode allows you to boot the server and run the operating system However you cannot use the keyboard or the mouse until you enter the user password You can use BIOS Setup to put the server in secure boot mode If BIOS detects a CD ROM in the CD ROM drive or a floppy disk in
88. pansions Figure 19 Hot plug hard disk drive with slide in module Two status LEDs monitor the status of each drive Figure 20 Status indicators for hot plug disk drives busy Hard disk drive active fault Hard disk drive faulty 90 U41243 J Z156 1 76 System expansions SCSI hard disk drives LED HDD BUSY ee lights drive active does not light drive inactive LED HDD FAULT in conjunction with a disk array controller orange _ goes not light No HDD Error lights HDD Faulty or Rebuild Stopped drive defective needs replacing a rebuild process was stopped or the slide in module is not correctly inserted slow blink HDD Rebuild a rebuild is carried out by the DAC after changing a hard disk drive fast blink HDD Identify four fast blinks pause HDD Predicted Fault two fast blinks pause HDD Hot Spare Hot spare drive active The corresponding drive has failed Table 24 SCSI disk drives status control 8 2 1 Replacing SCSI hard disk drives CAUTION Never pull out a hard disk drive during operation if you are not sure that the hard disk drive is operated on a RAID controller and is part of a disk array that operated in the mode RAID Level tor 5 A defective drive as part in a disk array has to be replaced during operation only The hard disk drives which can be ordered for the server are supplied already mounted in the hard disk d
89. plug cover 87 8 1 4 Removing mounting the top cover 2 2 222 88 8 2 SCSI harddisk drives 2 2 mon 89 8 2 1 Replacing SCSI hard disk drives 91 8 3 Power supply units 2 222m nn 94 8 3 1 Replacing a power supply unit 2 2 222mm 95 8 4 FANS Ara deh da N oe oan Arie ale er fee ae ed 96 8 4 1 Replacing a fan 2 2 2m non 97 8 5 Boards in hot plug PCI slot 2 2 nn n nn 99 8 5 1 Replacing boards in the hot plug PCI slot 101 8 5 2 Adding a PCI board 2 22 onen 104 8 6 Processor expansion 2 2m nn 105 8 6 1 Removing installing processor units 107 8 7 Memory expansion 0000000008 108 8 7 1 Installing DIMMs 020000000004 110 8 7 2 Removing a memory module 4 112 8 7 3 Installing a memory module 4 114 8 8 RemoteView storage medium 114 8 8 1 Configuring the RemoteView storage medium 115 8 9 Remote Service Board 2 2 2 2 nn nn 116 9 SCSI configurations 117 9 1 Addresses for SCSI devices 4 117 9 2 Internal SCSI configurations 0 118 Abbreviations o c o 2 2 0 2 Ee ee es 119 Related publications 22204 125 Index 4 eee Pe PS OEMS Be ee ae Pa SAS 127 U41243 J Z156 1 76 1 Introduction The PRIMERGY N800 system server is an enterprise server with 8 way processing power and offers high
90. ps once Then the following message is displayed Operating System not found In this case install the operating system first gt Press the key combination Ctrl C to call the SCSI utility only if SCSI devices are installed Follow the instructions displayed on the screen to configure the onboard SCSI host adapter and to run the SCSI utilities see also the section QLogic SCSI utility on page 72 If you do not call the SCSI utility the boot process continues Press Esc during POST to access a boot menu when POST has finished You can choose the boot device or start BIOS Setup from this menu The system emits a beep to indicate that POST has been completed What appears next on your screen depends on whether an operating system is installed on your server and which operating system is involved If the system stops before the POST has been completed it emits a beep code to indicate a critical system error that requires immediate attention If POST messages are displayed on the screen the system beeps twice when the message appears Take note of the messages displayed and write down the beep code you hear since this information is useful to your service representative You will find a list of the beep codes generated by POST and error message in the chapter Troubleshooting and tips on page 75 46 U41243 J Z156 1 76 Configuration software and utilities BIOS Setup 5 3 BIOS Setu
91. rade is Complete is displayed remove the floppy disk from drive A and press d The computer will reboot and the changes will take effect U41243 J Z156 1 76 71 Utilities Configuration software and utilities 5 4 3 Installing graphic drivers After configuration the system you must install graphic drivers in order to fully utilize the functions of the onboard CL GD5480 super VGA graphic controller gt The CD ROM containing the configuration software also contains the graphic drivers for use under DOS or Windows NT Read the information on installing these drivers in the README TXT file on the CD ROM gt You will find information on other operating systems in your operating system instructions for installing device drivers 5 4 4 QLogic SCSI utility The QLogic SCSI utility detects the SCSI host adapter on the system board You can use this utility to change default values check and or change SCSI device settings that may conflict with those of other servers Running the SCSI utility To start the program press Alt Q when the following message is displayed on the screen Press Alt Q to start QLogic Configuration Utility 5 4 5 Installing PCI hot plug software The PCI hot plug software PCI Hot Plug setup is included on the ServerStart CD see also the section Boards in hot plug PCI slot on page 99 Place the CD in the CD drive and start the setu
92. remains dark 76 server switches itself off 76 system will not boot 78 Error Checking and Correction 3 error message onscreen 79 F failure protection 3 fan failure indicator 34 fault display drifts 77 drive defective 79 drive reported dead 79 flickering stripes on screen 77 floppy disk cannot be read written 78 incorrect date 78 incorrect time 78 no display on screen 77 no mouse pointer 77 screen remains dark 76 server switches itself off 76 system will not boot 78 faults correcting 75 FCC notices 14 features 2 floppy disk cannot be read written 78 floppy disk drive eject button 35 power on indicator 35 floppy disk write protection 74 G graphics card 29 H hard disk drive 89 hard disk slide in module 32 inch 2 hard disk subsystem 2 hard disks hot replace capable 3 height units server 20 hot plug hard disk drive 89 hot plug PCI 3 adding boards 104 functionality 100 replace utility 100 replacing boards 101 status indicator 100 hot plug PCI slot 99 l indicator drive error 34 fan failure 34 hot plug PCI 99 power failure 34 power on indicator remains dark 75 installation PCI hot plug software 71 interference emission 10 interference immunity 10 K key combination short cuts 45 L labels on plastic housing parts 16 LCD indicator 34 LED hot plug PCI 35 LEDs PCI indicators 100 M mains connecting the server 31 maintenance surfaces 10 memory 128 U41243 J Z156 1 76 Index
93. rive slide in modules A hard disk in the hard disk drive slide in module can only be replaced by a service technician If you want to swap a SCSI hard disk drives during operation proceed as follows If you wish to insert a hard disk drive in an empty bay then the dummy module must be removed from this bay beforehand Installing removing the dummy module is performed in the same manner of the hard disk drives U41243 J Z156 1 76 91 SCSI hard disk drives System expansions CAUTION Keep the dummy module for future use Ifthe hard disk drive is removed again and not replaced with a new drive then the dummy module must be reinstalled due to cooling the applicable EMC regulations regula tions on electromagnetic compatibility and fire protection Figure 21 Removing a hard disk drive gt Look at the orange LEDs to determine which drive is bad gt Swing up the handle of the hard disk drive slide in module completely 1 and pull the slide in module out 2 Installing occurs in reverse order gt Push the hard disk drive slide in module into the bay as far as possible and then swing down the handle of the hard disk drive slide in module completely to enable the locking mechanism to engage 92 U41243 J Z156 1 76 System expansions SCSI hard disk drives If you want to swap a SCSI hard disk drives during operation proceed as follows gt gt gt gt Pull the hard disk dr
94. roubleshooting and tips 7 7 Floppy disk cannot be read written Check whether the write protection of the floppy disk is activated gt Check the entry for the floppy disk drive in BIOS Setup Check BIOS Setup to see whether the floppy disk drive controller and write permission are enabled 7 8 Time and date are not correct gt Set the time and or date in the operating system or in BIOS Setup If the time and date are repeatedly wrong when you switch on your server you must change the lithium battery Please contact our service department 7 9 System will not boot The system will not boot after installing a new hard disk drive SCSI configuration incorrect Ultra Wide SCSI controller gt Inthe SCSI configuration menu check the settings for the hard disk drives SCSI Device Configuration and the settings under Advanced Configuration Options 78 U41243 J Z156 1 76 Troubleshooting and tips Drives are reported as dead 7 10 Drives are reported as dead This error message may occur when the server has a disk array controller SCSI cabling incorrect Make sure that the SCSI cabling and the SCSI channel assignment still correspond to the original state The configuration of the disk array controller is incorrect gt Check and correct the settings for the drives with the DAC utility DACCF or EzAssist Refer to the documentation for the disk array controller for further information 7 11 Ad
95. ry boot is performed by loading the BIOS code from a floppy disk into flash memory If you want to start a recovery boot proceed as follows Follow the procedure described in the section Changing the switch settings gt Set DIP switch 2 see table 2 on page 38 to ON gt Insert the flash memory update floppy disk in drive A gt Turn on the system After the system boots a single beep is emitted and the recovery process is started This takes about three minutes Once the recovery process has been completed two beeps are emitted During recovery there is no screen display on the monitor and the keyboard is disabled The following beep sequences indicate the recovery status Beep sequence Meaning 2 Successful completion no errors 4 The system could not boot from the floppy disk The disk may not be bootable Continuous The corrupt BIOS recovery files were used or the series of low flash memory switch is in the wrong position beeps Shut down the system turn off the server and disconnect it from the line voltage Set DIP switch 2 see table 2 on page 38 to OFF gt Remove the floppy disk from drive A Reconnectall the peripheral devices reconnect the server to the line voltage and switch it on Run BIOS Setup to enter a new password see the section BIOS Setup on page 47 U41243 J Z156 1 76 41 Configuring the server and components Preparation
96. sks are then loadable Refer to the README TXT file for further information on using and operating the SSU The program provides a graphical user interface GUI that has been extended for server configuration and which supports the following functions e Assignment of resources ports memory IRQs DMA to devices and add on boards before loading the operating system e Specification of boot sequence and system security options e Troubleshooting if operating system is not operational e System level view of the I O devices e Modifying saving and restoring the server configuration The SSU is PCl aware and supports compatible configuration files cfg supplied by the manufacturer of the peripheral devices 68 U41243 J Z156 1 76 Configuration software and utilities Utilities 5 4 2 BIOS update 5 4 2 1 Preparations Before you update BIOS record the current BIOS settings obtain the utility and make a copy of the current BIOS Recording the current BIOS settings gt Start the server and press F2 when the following message is displayed on the screen Press lt F2 gt key if you want to run SETUP gt Write down the current settings from the BIOS Setup program Do not skip set 2 You will need these settings to configure your computer at the end of the procedure Creating bootable floppy disks Use a DOS or Windows 95 system to create the floppy disk gt Insert the disk in drive A gt
97. stallation Guide U41243 J Z156 1 76 125 Index A addresses for SCSI devices 117 ASR amp R 3 Automatic Server Reconfiguration and Restart 3 availability 3 B batteries disposal 16 BIOS changing the language 70 recovering 70 upgrade 68 BIOS Setup 47 calling 48 menu 49 board replacing in the hot plug PCI slot 101 buttons locking 74 Cc cable clip 20 27 cables connecting 25 disconnecting 25 routing 26 cage nuts 20 CAN bus 29 CAN bus connection 31 CAN MMF 30 CD ROM open close button 35 power on indicator 35 volume control 35 CE certificate 14 CE certification 10 certification 10 chipDISK 114 configuring 115 cleaning screen mouse server keyboard 43 configuration software 45 configuring server 38 consumables 16 D data protection 73 date incorrect 78 devices connecting to server 28 dimensions 9 disk array controller DAC not configured for drive 79 disposal of devices 17 drive defective 79 reported dead 79 dummy modul SCSI hard disk drive 92 E electricaldata 9 electromagnetic compatibility 10 EMC directive 10 EMC regulations 92 environmental conditions 9 environmental protection 16 ergonomics 10 error display drifts 77 drive defective 79 drive reported dead 79 flickering stripes on screen 77 floppy disk cannot be read written 78 incorrect date 78 incorrect time 78 U41243 J Z156 1 76 127 Index no display on screen 77 no mouse pointer 77 screen
98. t Pull the power plug of the server out of the insulated socket Wait a few seconds and plug the power plug into the insulated socket again Switch on your server U41243 J Z156 1 76 75 Server switches itself off Troubleshooting and tips 7 2 Server switches itself off Server management has detected an error gt Inthe ServerView program check the error list or the Error Log file with the SCU utility and attempt to eliminate the error 7 3 Screen remains dark Monitor is switched off gt Switch on your monitor Screen has been blanked Press any key on the keyboard or gt Deactivate screen blanking screen saver Enter the appropriate password Brightness control is set to dark gt Set the brightness control to light For detailed information please refer to the operating manual supplied with your monitor Power cable or monitor cable not connected gt Switch off the monitor and the server Check whether the power cable is properly connected to the monitor and to the grounded insulated socket Check whether the monitor cable is properly connected to the server and monitor if it is plugged in with a connector If a separate graphics card is installed in the server the monitor cable must be connected to the port of this graphic card Switch on the monitor and the server 76 U41243 J Z156 1 76 Troubleshooting and tips Flickering stripes on the monitor screen 7 4 Flickerin
99. t turning the server power off CAUTION Because of chassis airflow disruption the power supply unit bay should not be vacant and or not covered for more than five minutes when server power is on Exceeding the five minute limit may cause damage to certain drives gt Look at the yellow LED 2 on the back side of the server see figure 22 on page 94 to determine which power supply unit is defective U41243 J Z156 1 76 95 Fans System expansions Figure 23 Removing a power supply unit Pullthe power supply unit handle down 1 to unlock it from the chassis Pullthe power supply unit in the direction of the arrow out of the bay Mounting is performed in reverse order 8 4 Fans The system is equipped with six fans The fans are mounted in the fan array housing placed at the front side of the server and covered by the front bezel The fan status can be displayed via the server management software ServerView Additionally when a fan fails the yellow fan failure LED on the front panel will be on continuously Which fan is defective can be determined by checking each yellow LED mounted next to each fan under the fan housing cover Even though the server can continue operating with only five fans the defective fan must be replaced in a reasonable amount of time Due to the hot plug architecture replacement can also take place during operation 96 U41243 J Z156 1 76 System expansions Fa
100. th a clock frequency of 700 MHz or 900 MHz 1 MB and 2 MB second level cache are available The 700 MHz or 900 MHz processors are mounted on Palmetto mezzanine carrier boards CAUTION In order to prevent a damage of the processors pay attention that the processors are mounted on the corresponding carrier boards only Up to 32 GB Ram memory with ECC SDRAM technology are available Hard disk system The hard disk system consists of four hard disk slide in modules Each module can accommodate a SCSI hard disk drive with a SCA Single Connector Attachment interface and a maximum height of 1 inch The hard disk drives are accessible from the front of the system and connect to two LVDS SCSI backplanes The connection to the SCSI backplane is implemented via the SCA interface no cable required and allows the hard disk slide in modules to be attached or detached easily hot plug As part of the hot plug implementation a hard disk slide in module with integrated heat dissipation is required The drives are fastened to the slide in module which snaps into the chassis with a locking mechanism Externally accessible drives A 3 5 inch floppy disk drive and an IDE CD ROM or DVD drive with 0 5 inch height are available Additionally a 5 25 inch SCSI tape drive for backup can also be used The externally accessible drives are accessed from the front of the system The floppy disk drive CD ROM respectively DVD drive and backup drive ar
101. that the power cables of the devices are plugged in so that an even distribution of power to the three phases L1 L2 L3 in the rack is achieved refer to the manual for the 19 inch rack for more information For devices with articulated cable guides secure the cables to the articu lated cable guide with the cable ties Disconnecting cables Switch off all affected devices Pull the power plugs of all affected devices out of the sockets Disconnect all cables on the server and the storage subsystem U41243 J Z156 1 76 25 Routing cables Installing the server 3 4 Routing cables 19 inch Rack The cables can be fastened to the articulated cable guide without restriction This allows the server to be removed later without further preparation Figure 8 Cable routing Connect the cables to the server and the peripheral devices Route the cables as shown in the figure Route the cables through the cable channels gt Fix the cables to the articulated cable guide with the cable ties 1 26 U41243 J Z156 1 76 Installing the server Routing cables DataCenter Rack For installing the server in the DataCenter Rack at first the cable management system must be mounted Further informations find you inthe Technical Manual of the DataCenter Rack Lz WODDRODOROERDRODD DOD Ann VIFITIT LT LILI LILI LI LIL LT
102. the connected devices require that you install and configure special software e g drivers see the documentation for the connected device If you are using a separate graphics card in a slot the graphics controller on the system board is automatically deactivated The corresponding monitor port SVGA cannot be used Instead connect the data cable of the monitor to the monitor port of the graphics card 3 5 2 CAN bus connection Several servers and storage subsystem e g PRIMERGY S40 DF can be combined to form a group functional unit family cluster All the devices in a group are assigned the same group ID but different device IDs This ID CAN bus address can be used to address each device using the communications bus CAN bus A maximum of ten groups can be set up on one communica tions bus All the devices in a group must be connected to the same CAN bus The CAN bus is a cable connection The CAN bus must be terminated i e terminating resisters must be attached to free ends The server includes a PCI CAN bus controller figure 11 on page 30 which enables communication with a PRIMERGY S40 DF in a cluster configuration Communication between the PCI CAN bus controller and the storage subsystems is enabled with the help of the ServerStart CD Werkzeuge Systemkonfigurationprogramme SCU Storage Extension U41243 J Z156 1 76 29 Connecting devices to the server Installing the server ie m
103. tor levers to release the DIMM U41243 J Z156 1 76 111 Memory expansion System expansions 8 7 2 Removing a memory module CAUTION Observe the safety information and the information on handling electro static sensitive components in the chapter Important notes on page 11 Remove the front bezel see the section Removing the front bezel on page 85 Sn In a SV Figure 34 Removing the memory module cover Remove the memory module cover by removing the four fastening screws and carefully sliding the cover in the direction of the arrow 112 U41243 J Z156 1 76 System expansions Memory expansion Figure 35 Removing a memory module Release the module by simultaneously rotating the eject insert levers outward 90 and remove the module from its slot in the direction of the arrow CAUTION Support the entire length of the module as you remove it The module is more than 30 cm long and could be damaged if you allow it to bend by supporting only one end U41243 J Z156 1 76 113 RemoteView storage medium System expansions 8 7 3 Installing a memory module gt Populate the module you have just removed with the additional DIMMs see the section Installing DIMMs on page 110 If you are installing an additional module this must be populated with the DIMMs before installation il Install the module with the co
104. trl Alt your hot key places the system in secure mode CAUTION The key combination must not conflict with the key combinations in any application Table 16 Security options U41243 J Z156 1 76 61 BIOS Setup Configuration software and utilities Menu item Option Description Secure Mode Boot Disabled Starts the system in secure mode the Enabled system is released by entering a password Video Blanking Disabled Blanks the screen when secure mode Enabled is enabled the system is released by entering a password Floppy Write Protect Disabled Write protects the floppy disk drive Enabled when secure mode is enabled deactivate the write protect option by entering a password Front Panel lockout Disabled Disable front panel when secure Enabled mode activates Requires password to inlock system Table 16 Security options continued 62 U41243 J Z156 1 76 Configuration software and utilities BIOS Setup 5 36 Server Menu Menu item Option Description System Management Selects the System Management submenu to change the server management features Console Redirection Selects the Console Redirection submenu Processor Retest No Clears the previous processor Yes status from BIOS and retests all the processors the next time the system boots EMP Password Switch Disabled Activates the EMP password
105. wer supplies can be accessed from the back of the server The status of each power supply is indicated by three LEDs see table 25 on page 95 4 1 6 Indicators for the hot plug PCI slots Each hot plug PCI slot is equipped with two pairs of LEDs hot plug indicators which indicate the current status of the slot see table 26 on page 100 One pair of LEDs is visible on the back of the server from the outside The other pair is located inside the server in near the slot with the PCI hot plug locking mechanism U41243 J Z156 1 76 35 Controls and indicators Preparation for use and operation 4 1 7 Rear view 12 11 E oe dep ocem 00 HO BER 6 5 IQ SQ ERRO o PRELP ER LOPLOLPL PPS Ae AG oo MOM DODOOOO BEPEPERER BRPEBERERE o 10 910 1010910200207 le 5 5 lO PRC LLL LORE POG o RRERRRWBEZEO ERS 252020 202020202020 0s 07s 87s 87s 07s 87s eco O III O 6259545 5 o BERR BERS 859595959595 950505 BEBRBERBRBBR RR 695 DIOR O CBCBOB CREB ARS OGD SOG GOGO Figure 13 Rear view of server 1 6 7 10 11 12 13 14 15 16 17 PCI B3 s
106. y one time there is a danger that the rack will tilt forward e The power supply to the rack must be installed by an authorized specialist electrician 2 7 Notes on transportation Transport the storage subsystem in its original packaging or in other suitable packaging which will protect it against shock or impact Do not unpack it until all transport maneuvers are completed If you need to lift or transport the storage subsystem ask someone to help you U41243 J Z156 1 76 15 Environmental protection Important notes 2 8 Environmental protection Environmentally friendly product design and development This product has been designed in accordance with the FSC standard for environmentally friendly product design and development This means that the designers have taken into account important criteria such as durability selection of materials and coding emissions packaging the ease with which the product can be dismantled and the extent to which it can be recycled This saves resources and thus reduces the harm done to the environment Notes on saving energy Devices that do not have to be on permanently should not be switched on until they need to be used and should be switched off during long breaks and on completion of work Notes on packaging We recommend that you do not throw away the original packaging in case you need it later for transportation If possible devices should be transported in their origi
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