Fisher & Paykel DD605 User's Manual
Contents
1. Press START PAUSE to enter Continuous Cycle Once selected the LCD backlight flashes on and off to indicate the DishDrawer is in continuous cycle and the cycle starts straight away for integrated and flat door models the LED above the start pause button will be Orange instead of green to indicate the DishDrawer is running in continuous cycle It will run the last cycle that had been selected prior to going into diagnostics mode If itis desired to run a different cycle exit diagnostics turn the DishDrawer on as normal and select the cycle required Then turn the DishDrawer off again re enter diagnostics and restart the Continuous Cycle as above Press POWER to Exit at any time 11 599464 The test sequence in fast cycle mode performs 33 tests The number of any failed test is displayed on the touch switch panel LEDs The test sequence continues even if a test fails If there are multiple failures the LEDs will change during the test 0 LED off X LED on LED Display TestID Test Description Probable Cause HNFDRE 00000X 1 Uncontrolled load on PSU PSU volts lt 30 with PSU on and no devices turned on 0000X0 2 Unrealistic zero crossing time mains frequency non standard 0000XX 3 Uncontrolled load on PSU volts dropped when PSU turned off and no devices on 4 Unused 000X0X 5 Detergen2. cutlery or cups and glasses preventing lid from closing Check the lid actuators in diagnostics Check the yokes are moving freely and are not jammed at the front or the rear physical inspection SECONDARY ACTION Replace the lid actuators TERTIARY ACTION Replace the controller 25 599464 F6 Lid Motors Ran But Did Not Reach Stall Current Lid actuators ran but did not reach stall current The product will pause the wash program log the fault and report to the user PRIMARY ACTION Check that the lid actuators are properly connected to the yokes and the Slide mounting bracket Check that the yokes are clipped into the lid Run the lid actuators in diagnostics SECONDARY ACTION Replace the lid actuators Replace the controller F7 No Lid Motor Current Detected No lid actuator current detected The product will abort the wash program log the fault and report to the user PRIMARY ACTION Check that the lid actuator connectors are properly fitted SECONDARY ACTION Check that the controller is receiving power use diagnostics to run the wash or drain pump Ifnot check the harnesses TERTIARY ACTION Replace the PCB mains filter Replace the controller 26 599464 F8 Earth Leakage Fault Earth leakage fault The product will disable the power supply log the fault lock out the user and report to the user Note The isolation relay will be d
3. relays backlights l i Wash drain motor bridge I i Lower or single l K Controller l Comms gr NNN Isolati l Chassis PCB so ation T l Connections to upper 24V supply controller F Fill valve 6 2b sat Lid Motors dispenser water softener Wash drain motor drying fan LEDs 38 Orton pret chen Se KL h a t Rome nit prp yis f 4 Dan I g Sika EO orero f f Sobres tras rabe amp hp rta miy erre vir Phase 5 Dishdrawer Wiring Diagram Lower drawer only shown Corrector ype IA2 5 Pro Stocko RAST 25 Pro edge connector RAST S Socko Fast S connector gt XA JST XA typa in ling connector POL airing Worden ma COTO Wore De ete 39 Bectroric Cortrallar Heater Plate E Daperoer at dl Li font i gt 2 Comm y LOD Bate Motor Cane r cd ic venter par de Dan from bower
4. DD603 products nor can a DD603 test handle be used on DD605 products Fault LED Fault Possible Causes Code Display Fl Rinse LED The bottom e Lid not closing controller flood e Overfilling sensor e Foaming detectorhas e Not draining been activated o Lid seal damaged for more than e Dispenser or water softener or six seconds their seals leaking Damaged water inlet or drain hoses Leaking heater plate or motor seals or drain o ring seals Yoke jammed or broken Inlet hose to inlet valve connection loose Inlet valve body leak Heater plate damage chipped enamel Dry F1 PCB mains filter harness or connectors electronic controller 18 599464 Fault LED Fault Possible Causes Code Display F2 Delicate The controller e Foreign object has jammed the LED has not rotor sensed the e The rotor has failed motor rotating e Hall sensor connector or wiring fault at hall sensor or controller e The hall sensor has failed e Motor stator winding or connection open circuit e The electronic controller has failed e PCB mains filter has failed F3 Delicate The water e The incoming water is greater and Rinse temperature than 85 C 185F LEDs has been e The element has failed closed sensed as circuit greaterthan e The temperature sensor on the 85 C 185 F heater plate has failed e The electronic controller has failed F4 FastLED No e The element i
5. POWER button now puts the DishDrawer into the showroom wash mode Before running this mode the tub should be filled with water until it is just touching the underside of the spray arm The showroom wash is started by pressing the START PAUSE button whereby the following cycle is run The lid is pulled down The wash motor starts and runs for 4 minutes The wash motor stops The lid is lifted The display counts down to zero throughout this cycle The DishDrawer turns off at the end of this cycle 13 599464 The DishDrawer is still in the Showroom wash mode however and it can be re run by pressing POWER and then START PAUSE Once show off showroom wash mode has been initiated the mains power must be removed to exit out 3 10 Playing Tunes Once in showroom mode pressing the START PAUSE button for 3 seconds will start a tune playing Pressing the START PAUSE button again will toggle the tune between Bach and the Star Spangled Banner This feature is not widely known about may not be present in all models and may be removed in future products 4 DIAGNOSTICS QUICK REFERENCE CHARTS 4 1 Fault Display Download Mode Press and hold KEYLOCK then START PAUSE for 5 seconds All LEDs amp LCD segments except Keylock are illuminated Press START PAUSE This initiates pen data download via the lower tub home light pipe At the Same time the current and then the previous fault code will be displayed in the LCD screen and
6. on or off If the scrubbing brush symbol green LED above start pause button on integrated and flat door models is displayed then that output has been switched on and if it is not displayed then that output is off Press POWER to exit at any time all outouts will be switched off on exit 599464 As mentioned on the previous page the LCD display and touch switch panel LEDs are illuminated to correspond to a particular hardware device The following table details the display order of the test Norm Fast Deli Rinse Hardware Output LCD LED LED LED LED bL Off Off Off On Backlight Er Off Off On Off Element Relay Ld Off Off On On Lid Motors will run for 10 seconds dd Off On Off Off Detergent Diverter Valve FU Off On Off On Fill Water Valve P1 Off On On Off Motor Wash direction 2300 2850 rom P2 Off On On On Motor Drain direction 4200 rpm rd On Off Off Off Rinse Aid Dispenser dispenses current setting dF Off Off On Drying fan Off On Off Rinse Aid LED Off On On _ Water Softener Diverter Valve On Off Off Water Softener Brine Pump O N e IS SIS S S IS Ss 3 5 5 5 S C3 On Off On Water Softener Brine Valve oC On On Off Displays current water temperature F On On On Displays controller rail voltage C3 is used in the Factory to empty
7. opening Detergent or Rinse Aid in the Water Softener If detergent or rinse aid is poured in to the salt reservoir it will destroy the water softener This could also happen if the salt bung is left off or falls out Evidence of this could be white streaks through the resin 36 37 599464 599464 5 WIRING DIAGRAM 5 1 Power Distribution Concept DD605 Power Distribution concept LCD Module Buttons LCD interface Backlight device lO lhe Power fl O hoe eye rn SET eS CARA PO A A Heater t Zero crossing I Plate detector Touch switches E e E 5 l Isolation Q Wash Cycle LEDs aie relay 5 a Salt detector ilter a l V main PSU fra I l Current Tub Home m l Detector J sensor Rectifier Relay I 7 control J l 4 oa eel 5v Microcomputer N El reg DN J M a SS E I Auxillary PSU ay l i i Beeper eee I I l 24V sensors 24V ov Flood Touch loads ee temperature current voltage sensor
8. the Water Softener before the Product is packed WARNING In diagnostic mode there is no component protection Therefore take care when running individual components not to overload them It is advisable to avoid turning the element on without placing some water in the tub first NB No fault codes will come up while in diagnostics mode Tub Home Sensor Test At any time during HO test mode the Keylock symbol on the LCD display Keylock LED on integrated badge indicates the tub position On Closed Off Open 10 599464 3 6 Fast Test Cycle WARNING Only run this cycle if the DishDrawer is connected to the water Supply This level runs an 8 minute fast test cycle Press POWER to skip Fast Test Cycle and advance to the next level Press START PAUSE to enter Fast Test cycle Once Fast Test Cycle is selected the DishDrawer goes into standby mode and 8 minutes will be showing on the display The test cycle is started by pressing START PAUSE and the following components are run during the 8 minute cycle that follows Lid motors fill valve wash motor element drain motor drying fan Press POWER to exit at any time 3 7 Continuous Cycle Test Mode In this level the DishDrawer can be run continuously in any wash cycle Once the cycle has finished the DishDrawer automatically restarts the Same wash cycle Press POWER to skip Continuous Cycle As this is the last level doing this will exit diagnostics
9. to lower final rinse temperatures dry performance is comprised when using Fast and Eco cycles there is less residual heat for drying at the end of cycle Go to Question 5 Turn the rinse aid up to a higher setting Replace dispenser 32 4 8 2 599464 Poor Wash Performance Customers Complaint Food Particles left on Dishes Cause of problem 1 Spray arm has stopped rotating How to resolve the problem a One of the dishes cutlery utensils has fallen through the basket and jammed the spray arm Remove the obstruction b The filter plate drain filter or drain filter access panel is not installed correctly and is causing the Spray arm to jam Cause of problem 2 The product is being over loaded or incorrectly loaded with dishes How to resolve the problem Advise customer of correct loading Cause of problem 3 Customer is selecting the wrong wash cycle for the soil level on the dishes How to resolve the problem Advise customer about reduced water temperatures up to 20 C 70 F lower and wash times when using Fast and Eco cycles Customers Complaint Coffee Tea Stains left in Cups Cause of problem 1 Not enough detergent being used To remove these Stains requires a stronger concentration of detergent in the water More detergent is also required in hard water areas as minerals in the hard water reduce the effectiven
10. CK for 4 seconds Keylock will be activated Press amp hold START PAUSE for 8 seconds LCD will now alternate between C symbol and the water temperature Press START PAUSE LCD will now alternate between E symbol and the controller s rail voltage Press amp hold KEYLOCK for 4 seconds Keylock is deactivated Press POWER to exit 16 599464 4 6 Fault Codes There are 10 F fatal faults which are displayed in the LCD along with the symbol of a spanner not on integrated or flat door models A fatal fault will usually require the assistance of a qualified service person In addition there are 4 U user faults U1 indicates the machine had failed to prime within a certain length of time usually because the tap has not been turned on For this reason at the same time a U1 comes up in the display we also show the symbol of a tap U2 indicates restricted lid travel The customer can usually rectify a U1 or U2 fault A U3 fault is not displayed to the customer but is recorded in the fault history and displayed in Smart Tool It is logged if the motor senses prime in less than 20 seconds because water was left in the tub from a previous fill or because it has filled too quickly The product will drain and refill up to 5 times before logging the fault and continuing on with the cycle On a double drawer model a U4 fault indicates an F fault with the other tub that has disabled the power supply In the Integrat
11. Fisher amp Paykel appliances customer Cl Gog Diagnostic Manual DishDrawer MODELS DD605 DS605 Fisher amp Paykel Appliances 2007 All Rights Reserved 399464 599464 September 2007 CONTENTS 1 DIMENSIONS 8 SPECIFICATIONS runnnrrnovnnnnnnnnnnnnnnnnnnnr 3 1 Product Size MM aiii 3 1 2 Specifications simios 3 2 OPTION ADJUSTMENT Luse 5 2 1 Changing Setup Options cococcccccccccncncncncncnnnnnnonnnnnnnnss 5 2 1 1 Rinse Aid Setup rA add ia 5 2 1 2 Water Supply Hardness Setup hd Where Fitted 6 2 1 3 Auto Power Option AP Diccionario iii cicin 6 2 1 4 End of Cycle Beeps EC rrrrrrrnnnnrrrrrrrrvrnnvvvvnnnnnnnnnnnnernnn 6 2 1 5 Closed Drawer Option Ld ccccceeeeeeeesseeeseeeeeeeeeeeeees 7 2 1 6 Clean Dirty Dish Symbol dS rrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 7 3 DIAGNOSTICS curia nia 8 3 1 DishDrawer Diagnostics coccccccccccccccnccncnonoss 8 3 2 Display Download MOd6 ooooooccccccccccncccncncncnoncnoncnnnnnnnos 8 3 3 Optical LED Download Fault Display 8 34 Clearing Fault LOGS ciscraaaa 8 3 5 Hardware Output Diagnostic Test Mode 9 A AAA 11 3 7 Continuous Cycle Test Mode rrrrnrnnnnnnnnnnnrnrnnnnnnnrnn 11 3 8 Temperature amp Voltage Display Mode 13 3 9 Show Off Showroom Wash Mode oocccccccccccnonocccccooo 13 3 10 Playing TUNES eerren 14 4 DIA
12. GNOSTICS QUICK REFERENCE CHARTS 14 4 1 Fault Display Download Mode ccocccccccccccccccccccccncos 14 4 2 Hardware Output Test Mode cccccccccccccccccccncncnnos 15 4 3 Fast Test Cycle cit senocasienssiasactersueionniagetvermvarsanteiescscsaas 16 4 4 Continuous Cycle oooooooococococononononononononononononnnnnnnnnnnos 16 4 5 Temperature amp Voltage Display Mode 16 46 Fault COGS sorsien E N 17 4 7 Fault Code Description Chart 18 4 8 Fault Code Problem Solving Charts 000008 22 4 8 1 Poor Dry Performance rrnnrnnnnnnnrnnnvnnnvnnnnnnnrnnrnnnnnennnnnnne 32 4 8 2 Poor Wash Performance cccococooooocccnnnnccnnnnnnononanannnnnnnnnonos 33 5 WIRING DIAGRAM eranannnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnevevnnnnnnnnnnnn 38 5 1 Power Distribution CONCept oooooocccicincciccccnnncnoncnncacnnos 38 95 2 Wiring Dia Mie cinicrorrir aer 39 599464 1 DIMENSIONS amp SPECIFICATIONS 1 1 Product Size mm Height double Height single Width Depth Drawer Open including cabinet 1 2 Specifications Electrical NZ AUS UK UE USA JAP Water Inlet Valves Japan only Chassis P C B NZ AUS UK UE USA AP Temperature Sensor On Heater Plate Drying Fan Motor Drain Wash Stator Inlet Hose 819 5 879 5mm 409mm 595mm 570mm 1090mm 230 240Volt AC 50Hz 10 amp 5 amp max 110 120Volt AC 60Hz 10 6 amp 5 3 amp max 90 110Volt AC 50 60H
13. XX0 38 Motor phases CA no current not connected X00XXX 39 Motor phases AB current excessive Shorted winding X0X000 Motor phases BC current excessive Shorted winding X0X00X 41 Motor phases CA current excessive shorted winding 12 599464 3 8 Temperature amp Voltage Display Mode Not available on integrated or flat door models During a wash cycle the current water temperature or the power supply rail voltage of the controller can be displayed on the LCD instead of the time remaining To enter temperature voltage display mode start a wash cycle as normal Initiate a keylock by pressing and holding the KEYLOCK button for 4 seconds Once in keylock mode press and hold START PAUSE for 8 seconds to enter temperature display mode The display now alternates between a C symbol and the water temperature Pressing the START PAUSE again changes the display to alternate between an E symbol and the power supply rail voltage of the controller To cancel temperature voltage display mode press the POWER button 3 9 Show Off Showroom Wash Mode This mode initiates a shop show off display and wash operation demonstration With the DishDrawer powered up and turned on the show off mode is entered by pressing and holding the ECO and POWER buttons Simultaneously for 5 seconds Ensure that ECO is pressed first The DishDrawer is now in the show off mode and cycles through all of the LED amp LCD segments Pressing the
14. ature If not provided the harnesses are ok and the connectors are correctly fitted replace the heater plate bad temperature sensor TERTIARY ACTION Check that the temperature reading in diagnostics is the same as the temperature of the water in the tub If the tub water temperature is obviously below 85 C 185 F replace the controller 24 599464 F4 Element Has Been On Too Long About 4 Hours And Water Has Not Reached Required Temperature The element has been on too long about 3 hours and the water has not reached the required temperature The product will abort the wash program log the fault and report to the user PRIMARY ACTION Check that the controller power connector and the heater plate connectors are properly fitted and the harness is not damaged Check the resistance between pins 1 and 3 of heater plate PCB and if open circuit replace the heater plate SECONDARY ACTION Check the resistance between pins 1 and 2 of the controller power connector is about 10K at approx 25 C 77 C ambient room temperature If not provided the harnesses are OK and the connectors are correctly fitted replace the heater plate bad temperature sensor TERTIARY ACTION Replace the controller F5 Lid Motor Current s Too High During Start Lid actuator is jammed up or down The product will abort the wash program log the fault and report to the user PRIMARY ACTION Check for dishes
15. chassis and power harnesses are properly connected are not damaged and no wires are loose controller may not be receiving power from bottom tub IfOK replace the top controller If the fault is on the top controller and the bottom controller does not work check the chassis connector on the bottom controller is properly fitted and the harness is not damaged Check the connectors on PCB mains filter is properly fitted Check the heater plate harnesses are properly connected undamaged If still not OK replace the bottom controller TERTIARY ACTION If a single product and harnesses and resistances are OK replace the controller If replacing the controller does not fix the fault replace the PCB mains filter 28 SECONDARY ACTION 599464 FF Top Tub Not Responding Top tub not responding PRIMARY ACTION Check the top controller works when swapped with the bottom controller and vice versa Replace the top controller if it does not work in the bottom tub SECONDARY ACTION Check the chassis harnesses and connectors if the top controller works in the bottom tub and the bottom controller does not work in the top tub TERTIARY ACTION Replace PCB mains filter U1 No Tap Symbol Wash Pump Has Not Primed The fill valve has been open for more than 180 seconds and the wash pump has not primed The product will pause the wash program log the fault report to the user and restart when
16. ed and flat door models an LCD is not available and the presence of a fault is indicated by a red centre start pause LED with the fault number indicated by the red LEDs on the touch switch panel Once a fault is repaired it can be cleared by pressing the POWER button If the fault is still present then it will not clear A fatal or user fault is accompanied by a continuous pulsating beep which can be turned off by pressing either the POWER START PAUSE or KEY LOCK button This also stops the drain pump running for an F1 fault The last two faults are logged into EE memory If a tub is forced open the product simply pauses as if someone had pressed the start pause button Except for U4 F1 F3 F8 and F9 faults the other tub can still be used on a double drawer model lig 599464 Once the fault has been cleared for an F3 F8 or F9 fault the power needs to be disconnected and reconnected to reset the isolation relay before the product can be used again 4 7 Fault Code Description Chart The following chart is a quick reference guide on fault codes To read a fault code off an integrated or flat door model refer to the LED Display column on the chart below The LED that has activated on the secondary display indicates which fault code has occurred To make diagnostics easier a test handle can be made for use on integrated or flat door models using a cut down handle and a DD605 PCB LCD This will not be able to be used on
17. er in this time Note Fill the salt reservoir with salt and then water if not already before performing this test Pipe Interrupter Air Break Function A critical component in the performance of the water Softener is the pipe Interrupter PI There is a certain amount of spray leakage from the Pl which is used to provide water to the salt reservoir If the spray is inadequate there will be insufficient water in the salt reservoir to make brine If there is too much spray then the excess bypasses the water softener and defeats the softening process by pouring untreated water straight into the tub 35 599464 To check that the amount spray leakage is appropriate Fill the salt reservoir with water e In diagnostics mode turn on the fill water valve and the motor drain Water will flow out of the dispenser into the tub as well as out of the water softener overflow into the tub e Observe the flow from the water softener overflow beside the Dispenser There should be a trickle 25 100 ml per minute With experience you can guess what is appropriate If the trickle is outside these rates replace the softener as the Pl is faulty To check that there is water in the salt reservoir remove the drawer front and observe the level of water in the tank A quick way to check that there is water in the salt reservoir is to remove the salt bung and test the water level by placing your finger down through the
18. esolve the problem Once this film forms on the dishes it cannot be removed by normal running in the dishwasher The dishes will need to be cleaned by soaking them in an acidic solution such as white vinegar and water Where a water softener is not fitted To prevent the build up re occurring the customer will need to fill both the main wash amp pre wash detergent cups to the top with a power detergent and we would recommend running on normal cycles In problem areas with very hard water the customer may need to use a detergent additive designed for use in hard water areas or fit a water softener to the incoming water supply 34 599464 Where a water softener is fitted Set the water softener for the correct local water supply hardness Check that the water softener is functioning correctly in diagnostics C1 Water Softener Diverter Valve In hardware output diagnostics test mode FU turn the fill water valve on P2 turn the motor drain on C1 water softener diverter valve On water bypasses the resin tank Off water flows through the resin tank C2 Water Softener Brine Pump Turn the Brine Pump on in diagnostics mode Observe a small quantity of water approx 30 ml per min flowing out the bottom of the dispenser Drop the dispenser door down to observe this Observe a change in the water level approximately 120ml per 4 min in the salt reservoir The reservoir should pump dry of wat
19. ess of the detergent How to resolve the problem Fill the main wash detergent cup to the top amp for best results also fill the pre wash detergent cup Run on normal or heavy cycles not Eco Cause of problem 2 The product is being over loaded which is preventing water reaching the cups on the upper cup racks How to resolve the problem Advise customer of correct loading 33 599464 Customers Complaint Dishes have blotchy marks on them that look like water stain marks not food Cause of problem Not enough rinse aid being used The water is not soft enough during the final rinse and therefore hard water droplets containing impurities are drying on the dishes instead of running off during the dry cycle How to resolve the problem Confirm that the customer is using rinse aid The rinse aid may need to be turned up to a higher setting 4 or 5 lights and for optimum dry performance run the DishDrawer on normal or heavy cycles not Eco Check that the rinse aid dispenser is dispensing correctly in diagnostics Customers Complaint Glasses amp Cutlery have a Cloudy White film on them and or Plates have a White Chalky film on them Cause of problem Hard water and not enough detergent being used Minerals from the water are building up on the dishes or the water softener is not set to the correct water hardness level or is faulty How to r
20. f Cycle Beeps EC The six beeps that occur at the end of the cycle can be turned on or off using the KEYLOCK button If the scrubbing brush symbol is showing on the LCD then the end of cycle beeps are activated If the scrubbing brush symbol is not showing then the end of cycle beeps are deactivated Press POWER to exit when the desired setting has been selected 599464 2 1 5 Closed Drawer Option Ld The closed drawer option can be turned on or off using the KEYLOCK button If the scrubbing brush symbol is showing on the LCD then the closed drawer option is selected and it will keep the DishDrawer locked at all times by bringing the lid down When this mode is selected the customer needs to press the POWER button to lift the lid whenever they want to open the drawer When they close the drawer again the lid comes down automatically after 30 seconds and locks the tub If the scrubbing brush symbol is not showing then the closed drawer option is deactivated Press POWER to exit when the desired setting has been selected 2 1 6 Clean Dirty Dish Symbol dS Not available on integrated or flat door models The clean dirty dish symbol can be turned on or off using the KEYLOCK button If the scrubbing brush symbol is showing on the LCD then the clean dirty dish option is selected This means that the end of cycle clean dishes symbol will remain in the LCD display until the power button is pressed to clear it If the scrubbing brush symb
21. heck the rotor is free to turn Check that power is available at controller e g do the lid actuators run in diagnostics SECONDARY ACTION Check whether the rotor is not moving or is vibrating in diagnostics If vibrating check the hall sensor is properly fitted check that the motor Stator connections are OK If not moving check the connections at the controller and the motor Check the resistance of the motor windings TERTIARY ACTION Check if a replacement hall sensor solves problem Check if a replacement controller solves problem Check if a replacement PCB mains filter solves problem 23 599464 F3 Water Temperature Measurement Exceeds 85 Degrees Celsius The water temperature is sensed at greater than 85 degrees C 185 degrees F The product will abort the wash program log the fault report to the user and disable the power supply Note The isolation relay will be disabled Power to the product will need to be disconnected then reconnected for it to become fully functional again PRIMARY ACTION Check the incoming water temperature is not too hot Check the temperature reading in diagnostics and if 199 ensure the power connector is properly fitted to the controller and the connector on the heater plate is correctly fitted SECONDARY ACTION Check the resistance between pins 1 and 2 of the controller power connector is about 10K at approx 25 C 77 F ambient room temper
22. isabled Power to the product will need to be disconnected then reconnected for it to become fully functional again PRIMARY ACTION Test for earth leakage using a Megger SECONDARY ACTION Check that the connectors are properly fitted and earthing connectors are fitted TERTIARY ACTION Check for physically damaged harnesses Check for water damage to the harnesses connectors PCB mains filter and controllers Check the heater plate tracks for water damage 27 599464 F9 Power Supply Controller Fault P ower supply controller fault The product will disable power supply log the fault lock out the user and report to the user Note The isolation relay will be disabled Power to the product will need to be disconnected then reconnected for it to become fully functional again PRIMARY ACTION Check the previous fault and if it was F3 F8 or F9 then this F9 is a lt Jeosequental fault fix the previous fault If the fault occurred immediately after power on check the solenoid coils and motor stator windings for damage overheating and correct resistances Check the lid actuators are properly connected Check the controller for damage signs of overheating or fluid leaking IMPORTANT Check the solenoid coils and motor winding resistances are OK before replacing a controller SECONDARY ACTION If the fault is on the top controller and the bottom controller works check the E controller
23. m rd On Off Off Off Rinse Aid Dispenser 7 dispenses current setting dF On Off Off On _ Drying fan LE On Off On Off Rinse Aid LED Cl On Off On On Water Softener Diverter Valve C2 On On Off Off Water Softener Brine Pump C3 On On Off On Water Softener Brine Valve o On On On of Displays current water EN PT temperature og On n On On Displays controller rail nm PT voltage Tub Home Sensor test Keylock symbol on tub closed off tub open 15 599464 4 3 Fast Test Cycle Press and hold KEYLOCK then START PAUSE for 5 seconds All LEDs LCD segments except Keylock are illuminated Press POWER twice FC will show in the display integrated and flat door models Heavy Normal Delicate Rinse LEDs showing Press START PAUSE twice The 8 minute fast test cycle will start Press POWER to exit 4 4 Continuous Cycle Press and hold KEYLOCK then START PAUSE for 5 seconds All LEDs amp LCD segments except Keylock are illuminated Press POWER three times CC will show in the display integrated and flat door models Heavy Normal Rinse LEDs showing Press START PAUSE The last cycle that had been selected prior to going into diagnostics mode will be run continuously Press POWER to exit 4 5 Temperature amp Voltage Display Mode Not avallable on integrated or flat door models Starta wash cycle running Press amp hold KEYLO
24. nse e Faulty PCB mains filter LEDs 20 599464 Fault LED Fault Possible Causes Code Display Ul Heavy and Machine has e The water supply is not turned Rinse LED failed to prime on with water e Low water pressure within approx e Blocked water softener if fitted 3 minutes e The inlet valve has failed e The machine Is siphoning e The spray arm is not in place or the flapper is jammed e Excessive foaming using tablets not EU GB liquid detergent or spilled rinse aid e The motor has failed e Rotor not fitted correctly or faulty e The electronic controller has failed U2 Heavy and Restricted lid Dishes or cups glasses Dry LEDs travel the lid prevent the lid from closing has reached e Lid lid actuators or yokes Stall current jammed too soon U3 Not Water filled too Not draining completely from displayed to quickly ortub previous fill customer failed to drain e Excess water pressure e Faulty fill valve U4 Heavy and Advisory only e Diagnose and repair the fault FastLEDs the other tub in the other tub has a fault and has disabled the power Supply 21 599464 4 8 Fault Code Problem Solving Charts The following charts can be used as a guide to help locate faults in a DishDrawer F1 Flood Detected The bottom controller flood detector circuit has been activated The product will abort the wash program log
25. ol is not showing then the clean dirty dish symbol will disappear when the drawer is first opened at the end of a cycle factory setting Press POWER to exit when the desired setting has been selected 599464 3 DIAGNOSTICS 3 1 DishDrawer Diagnostics Dishwasher Diagnostics can only be entered in Power Off mode i e when there is no display on the LCD or the badge LED s are off Diagnostics is entered by holding the KEYLOCK and START PAUSE buttons simultaneously for 5 seconds Ensure that KEYLOCK is pressed first There are currently four levels of diagnostics To move to the next level press POWER To enter a level press START PAUSE Once a level has been entered pressing POWER will exit diagnostics completely If no level is entered then the display will cycle through the four levels and exit after the last On entering diagnostic mode the first level is the Display Download Mode 3 2 Display Download Mode In this mode all LED s and LCD segments except keylock are illuminated 3 3 Optical LED Download Fault Display An optical data download is available here to download all EE data to a PC or Palm PC via the lower tub home sensor light pipe Hold the reader pen over the lower tub home sensor light pipe and press START PAUSE to initiate the download A short beep indicates the start and finish of download The last two faults are displayed on the LCD secondary control panel LEDs for integrated and flat door models during
26. on the secondary control panel LEDs To read the fault code on the secondary display refer to Section 4 7 on fault codes Press KEYLOCK This will clear current fault code Note If Keylock is pressed again the previous fault code will be cleared Pressing Keylock also toggles the wash icons on the LCD on and off Press POWER to exit 14 599464 4 2 Hardware Output Test Mode Press and hold KEYLOCK then START PAUSE for 5 seconds All LEDs amp LCD segments except Keylock are illuminated Press POWER once HO will show in the display integrated and flat door models Heavy Normal Fast Delicate Rinse LEDs showing Press START PAUSE Scroll through the following outputs using Start Pause Turn the outputs on amp off using Keylock button Press POWER to exit Note Scrubbing brush symbol output on no scrubbing brush output off on integrated and flat door models a green LED above the start pause button is used in place of the scrubbing brush LCD Norm Fast Deli Rinse Hardware Output Display LED LED LED LED bL Off Off Off On Backlight Er Off Off On Off Element Relay Ld Off Off On On Lid Motors will run for 10 o seconds dd Off On Off Off Detergent Diverter Valve FU Off On Off On Fill Water Valve P1 off On On Off Motor Wash direction 2300 PT 2850 rpm P2 Off On On On de Drain direction 4200 rp
27. only Auto Power Option AP End of Cycle Beeps EC Closed Drawer Option Ld Clean Dirty Dish Symbol dS Integrated and flat door models On an integrated or flat door DishDrawer where there is no display the option chosen is indicated by the lights showing on the integrated badge as follows Rinse Aid Setup red light above START PAUSE button Water Supply Hardness green light above START PAUSE button Auto Power Option orange light above START PAUSE button End of Cycle Beeps green light above START PAUSE button and ECO light is red Closed Drawer Option red light above START PAUSE and ECO light is red Clean Dirty Dish Symbol not available on Integrated or flat door models Dry Enhancement Option no light above buttons ECO light is req Press POWER at any time to exit this setup mode 2 1 1 Rinse Aid Setup rA The current rinse aid setting is shown using the red LED s on the touch switch panel The amount of rinse aid dispensed into a rinse cycle can be varied to suit the level of hardness of the local water supply It is adjusted for 1 5 dispensing levels 1 approx 0 5mls 1 10 teaspoon of rinse aid 5 approx 2 5mls 1 teaspoon of rinse aid 599464 Press KEYLOCK to advance the rinse aid setting Once the desired setting is achieved press POWER to exit The rinse aid index is stored in EE memory so even with the power removed the rinse aid level is retained 2 1 2 Water Suppl
28. s not connected temperature e The element has failed open increase has circuit been sensed e The temperature sensor has for about 4 failed hours while e The electronic controller has the element is failed on F5 Fast and Lid motor e Lid jammed up or down Rinse Current too e The electronic controller has LEDs high during failed Start F6 Fast and Lid motors ran Lid actuator off yoke or slide Delicate but did not e Yoke off lid LEDs reach stall e Faulty lid actuator current 19 599464 Fault LED Fault Possible Causes Code Display F7 Fast No lid motor e Lid actuator not connected Delicate current e PCB mains filter and controller and Rinse detected connectors LEDs e Faulty PCB mains filter e Faulty electronic controller F8 Normal Earth leakage e Test for earth leakage LED fault e Connectors and earth connections fitted correctly e Damaged harnesses e Water damaged harness connector or controller F9 Normal and Power supply Caused by F3 F8 or F9 faults Rinse LED controller fault e Check coils and motor windings e Check lid actuators e Check controller for signs of damage e Check PCB mains filter and controller connectors e Check heater plate harness and connectors e Replace electronic controller e Replace PCB mains filter FF Normal Toptubnot Chassis harness or Fast responding connectors Delicate e Faulty top controller and Ri
29. t diverter not connected 000XX0 Fill valve not connected 000XXX Water softener bypass valve not connected 00X000 Rinse Aid pump not connected 00X00X Water softener brine pump not connected 00X0X0 Fan not connected 00X0XX 11 Detergent diverter solenoid low resistance shorted 00XX00 Fill valve solenoid low resistance shorted 00XX0X Water softener bypass valve solenoid low resistance shorted 00XXX0 Rinse Aid pump solenoid low resistance shorted DOXXXX Water softener brine pump solenoid low resistance shorted 0X0000 16 Fan low resistance shorted 0X000X 17 Lid motor 1 no current not connected in down direction 0X00X0 Lid motor 1 no current not connected in up direction 0X 00XX Lid motor 2 no current not connected in down direction 0X0X00 Lid motor 2 no current not connected in up direction OXOXOX 21 Lid motor 1 excessive current in down direction OXOXXO Lid motor 1 excessive current in up direction OXOXXX Lid motor 2 excessive current in down direction OXX000 24 Lid motor 2 excessive current in up direction 25 29 Unused OXXXXO 30 Motor FET A phase high side shorted OXXXXX Motor FET B phase high side shorted X00000 Motor FET C phase high side shorted X0000X Motor FET A phase low side shorted X000X0 Motor FET B phase low side shorted X000XX 35 Motor FET C phase low side shorted X00X00 36 Motor phases AB no current not connected X00X0X Motor phases BC no current not connected X00
30. the fault start the drain pump and report to the user Neither tub can be used until the fault is cleared PRIMARY ACTION Determine if a flood actually occurred Is there water in the base of the machine SECONDARY ACTION If water in base Determine where the water has come from check the following Check for the lid not closing lid actuators overfilling spray arm correctly fitted and flapper shutting off rotor correctly fitted or foaming rinse aid spill or wrong detergent liquid or tablets used not draining rotor or motor housing damaged drain hose blocked crushed lid seal damaged dispenser or water softener seals leaking damaged fill or drain hoses tub leaking around heater plate or motor seals drain hose o ring at connection to motor yoke pegs broken or yoke jammed at front or rear oversize dishes inlet hose connection to water inlet valve leak washer not fitted connection not tight water inlet valve not shutting off Mop up water in the chassis base before attempting to restart TERTIARY ACTION If no water in base Check the chassis harness connection to the PCB mains filter Check for corrosion dirt around the flood sensor on the side of the mains filter housing Replace the PCB mains filter 22 599464 F2 Motor Not Rotating The controller has not sensed the motor rotating The product will pause the wash program log the fault and report to the user PRIMARY ACTION C
31. the optical download The Current Fault code is displayed first followed by the Previous Fault Code To read the Fault Code on the secondary display refer to Section 4 7 on Fault Codes 3 4 Clearing Fault Logs To clear the current fault code press the KEYLOCK button until a beep is sounded This action moves the current fault into the previous fault while clearing the current fault To clear the previous fault code press KEYLOCK once more until the beep is sounded Warning Once a fault code has been cleared it is permanently removed from memory and cannot be recovered Press POWER to advance to the next level 599464 3 5 Hardware Output Diagnostic Test Mode This level tests all the hardware outputs and inputs The LCD display shows HQ Press POWER to skip hardware diagnostics and advance to the next level Press START PAUSE to enter hardware diagnostics Once hardware diagnostics has been entered the current hardware output being tested is indicated by letters in the LCD display and for integrated and flat door models the LEDS on the touch switch panel using binary encoding as Shown in the table on the next page Different combinations of outputs can be switched on or off together but the controller will prevent higher current drawing components such as the wash pump and the lid motors being turned on together Press START PAUSE to advance to the next hardware output Press KEYLOCK to turn the currently displayed output
32. the start pause button is pressed PRIMARY ACTION No water in the tub Check that the tap is turned on Check for kinked inlet hose blocked inlet hose filter Check harness connections to water inlet valve Check for a blocked pipe interrupter in the water softener if fitted Not enough water in the tub Is the water pressure sufficient above 30kP a or 4 3psi Too much water in the tub Is the spray arm correctly fitted Is the spray arm flapper shutting off Is the rotor correctly fitted Check for foaming spilled rinse aid or wrong detergent liquid detergent or tablets Check the rotor wash top impellor is not loose on the shaft Check the fill valve operation using diagnostics Check the motor operation using diagnostics 29 599464 U2 Restricted Lid Travel Restricted lid travel The lid has reached its stall current too soon The product will retry the lid 3 times log the fault if the retries fail then report to the user PRIMARY ACTION Check dishes cutlery or cups are not projecting above the top of the tub SECONDARY ACTION Check the lid actuator connections and operation in diagnostics Check the yokes for jamming at the front and rear U3 Filled Too Quickly Or Failed To Drain This fault is not displayed to the customer but it is recorded in the fault history and can be seen by Smart Tool If the motor senses prime too soon in less than 20 seconds it
33. will drain and refill up to 5 times then continue the wash program regardless and log the fault PRIMARY ACTION Not draining completely from previous fill test in diagnostics Check for A blocked drain or kinked drain hoses Blocked drain sump inlet outlet pipes Blocked drain filter Faulty rotor Faulty connection to the motor Faulty hall sensor SECONDARY ACTION Filling too quickly Check for Excess water pressure Faulty water inlet valve 30 599464 U4 This Fault is Advisory Only The Other Tub has a Fault and has Disabled the Power Supply This fault is advisory only The other tub has disabled the power supply PRIMARY ACTION Diagnose and repair the fault displayed on the other tub 31 599464 4 8 1 Poor Dry Performance Poor Dry Performance Question Yes No Is the customer complaining of plastic items not drying Is the customer using rinse aid Is the customer using Fast or Eco cycles Is the rinse aid setting high enough for the water hardness in the area Using diagnostics test the dispenser Is it dispensing the correct amount of rinse aid Advise customer Go to Question 2 that due to plastics having a low thermal mass these items give inherently bad drying performance Go to Question 3 Advise customer that the use of rinse aid will improve dry performance Advise customer Go to Question 4 that due
34. y Hardness Setup hd Where Fitted The current supply hardness setting is shown using the red LED s on the touch switch panel One of 5 settings should be selected according to the known hardness of the supply water Each setting is appropriate for the following water supply hardness NoLED Water Softener turned off continuous bypass of softener 1 LED 150 250 ppm water supply hardness 2LEDs 250 350 ppm water supply hardness 3LEDs 350 450 ppm water supply hardness 4LEDs 450 550 ppm water supply hardness 5 LEDS 550 625 ppm water supply hardness Press KEYLOCK to advance the Water Softener setting Once the desired setting has been achieved press POWER to exit Selection of a setting affects how the Electronic Controller diverts supply water how much water is treated and how much salt is used in regeneration in a manner that optimises the performance of the Water S oftener 2 1 3 Auto Power Option AP The automatic power up sequence that occurs when the tub is opened can be turned on or off using the KEYLOCK button If the scrubbing brush symbol is showing on the LCD then the auto power up sequence will occur when the tub is opened If the scrubbing brush symbol is not showing then the DishDrawer will not automatically power up when the tub is opened the customer will need to press the power button each time they wish to use the DishDrawer Press POWER to exit when the desired setting has been selected 2 1 4 End o
35. z 11 6 amp 5 3 amp max 24Volt DC 65 10 Ohms 2 5 Lt min 0 65 US gal min 4 Lt min 230 Volt AC 120 Volt AC 12000 Ohms 20 C 68 F 8300 Ohms 30 C 86 F 3000 Ohms 60 C 140 F 2 to 3 Meg Ohms 80 Volt DC 3 Phase Brushless 4200 RPM 2300 2850 RPM 8 5 Ohms per winding 1 56m 61 inches 1000Kpa 145 PSI 599464 Drain Hose Detergent Dispenser Rinse Aid Dispenser 2 01m 78 inches from rear of cabinet 2 5m 98 inches bottom tub 2 9m 114 inches top tub 24 Volt DC 65 10 Ohms 24 Volt DC 65 10 Ohms Heater Plate NZ AUS UK UE 230 Volt AC Heater Track Power Supply Resistor Heater Plate USA Heater Track Power Supply Resistor Heater P late J AP Heater Track Power Supply Resistor Diverter Valve Softener Assy Brine Pump 50 4 Ohms 98 7 Ohms 120 Volt AC 24 3 Ohms 24 3 Ohms 100 Volt AC 20 2 Ohms 19 3 Ohms 24 Volt DC 65 10 Ohms 24 Volt DC 65 10 Ohms 599464 2 OPTION ADJ USTMENT 2 1 Changing Setup Options To enter the option adjustment mode press POWER to turn the LCD on then hold the ECO button and KEYLOCK button simultaneously for 5 seconds ensuring that ECO is pressed first Once the option adjustment mode is entered a beep is emitted and the LCD displays the letters rA Pressing the START PAUSE button scrolls through the options and allows changes as follows Rinse Aid Setup rA Water Supply Hardness Setup hd Water softener models
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